tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,180,768,804,978,700 | negative | 0.6842 | Late Flight | 0.6842 | United | null | gailmmath | null | 0 | @united I find this text funny, considering we are still sitting here because 2 seats need to be changed out. http://t.co/LoLuWfCi11 | null | 2015-02-18 14:50:26 -0800 | null | null |
568,180,525,644,398,600 | negative | 1 | Bad Flight | 1 | United | null | santiagopinzong | null | 0 | @united #1007 Houston-Bogota with an engine problem, mechanics trying to "fix" the problem, safety first, better to change the plane | null | 2015-02-18 14:49:28 -0800 | Colombia | Central Time (US & Canada) |
568,179,591,480,811,500 | negative | 0.6598 | Flight Attendant Complaints | 0.3608 | United | null | AlexSenchak | null | 0 | @united thanks! Makes sense. Just annoying that it can't be determined better. | null | 2015-02-18 14:45:45 -0800 | Boston, MA | Atlantic Time (Canada) |
568,179,117,851,578,400 | neutral | 0.6593 | null | 0 | United | null | GeorgeMcflyOG | null | 0 | @united patiently drinking and tweeting about my experience | null | 2015-02-18 14:43:52 -0800 | NJ | Eastern Time (US & Canada) |
568,178,946,585,579,500 | negative | 1 | Can't Tell | 0.6739 | United | null | GeorgeMcflyOG | null | 0 | @united you have yourselves to blame for giving me the time to get drunk and tell you how I feel about your overpriced sub par airline | null | 2015-02-18 14:43:11 -0800 | NJ | Eastern Time (US & Canada) |
568,178,665,189,711,900 | negative | 1 | Cancelled Flight | 1 | United | null | GeorgeMcflyOG | null | 0 | @united idea: if u don't want us to be frustrated don't Cancelled Flight flights because your crew overflowed a toilet. Get a plumber | null | 2015-02-18 14:42:04 -0800 | NJ | Eastern Time (US & Canada) |
568,178,240,101,191,700 | negative | 1 | Late Flight | 1 | United | null | GeorgeMcflyOG | null | 0 | @united I will be patient in my luxurious middle seat on my next delayed flight | null | 2015-02-18 14:40:23 -0800 | NJ | Eastern Time (US & Canada) |
568,177,910,101,745,660 | negative | 0.6678 | Flight Booking Problems | 0.3381 | United | null | GeorgeMcflyOG | null | 0 | @united I will be patient as your agent explains how you have me booked on a new flight for 6:18 when that plane doesn't arrive until 6:07 | null | 2015-02-18 14:39:04 -0800 | NJ | Eastern Time (US & Canada) |
568,177,609,281,896,450 | negative | 0.6667 | Lost Luggage | 0.6667 | United | null | Dayrean | null | 0 | @united please help trace my luggage which was put through without a name tag on 11 February 2014 at Albuquerque airport | null | 2015-02-18 14:37:52 -0800 | null | null |
568,177,521,327,509,500 | negative | 1 | Customer Service Issue | 0.65 | United | null | GeorgeMcflyOG | null | 0 | @united be patient while I let this string of tweets go out showing people you are bad at your business | null | 2015-02-18 14:37:31 -0800 | NJ | Eastern Time (US & Canada) |
568,177,321,724,620,800 | negative | 1 | Cancelled Flight | 0.6629 | United | null | GeorgeMcflyOG | null | 0 | @united I think you guys had a half full flight at 4 so you held our overbooked 3pm flight to fill the other one then Cancelled Flightled mine | null | 2015-02-18 14:36:44 -0800 | NJ | Eastern Time (US & Canada) |
568,176,925,845,237,760 | neutral | 1 | null | null | United | null | sdgarguilo | null | 0 | @united's in-flight promo on their TV's includes Brian Williams. Tough to edit that quickly. Not a complaint, just an observation. | null | 2015-02-18 14:35:09 -0800 | Earth (for now...) | Eastern Time (US & Canada) |
568,176,902,801,735,700 | negative | 1 | Can't Tell | 0.7021 | United | null | frqnttraveler | null | 1 | @united thanks I'll fill out the form that no one reads or responds to. | null | 2015-02-18 14:35:04 -0800 | california | null |
568,176,862,159,110,140 | negative | 1 | Cancelled Flight | 1 | United | null | GeorgeMcflyOG | null | 0 | @united I was patient when they refused to switch my flight Bc of my checked bag then Cancelled Flightled the one I was on | null | 2015-02-18 14:34:54 -0800 | NJ | Eastern Time (US & Canada) |
568,176,078,595,985,400 | negative | 1 | Customer Service Issue | 1 | United | null | Astonvillausa | null | 0 | @united sent DM last week, re: suit regarding your error. No response was given. Please Answer DM or tell me who to send suit to.... | null | 2015-02-18 14:31:47 -0800 | Chicago, Illinois | Central Time (US & Canada) |
568,174,139,531,513,860 | positive | 0.6769 | null | null | United | null | DCconnick | null | 0 | @united Will have to try standby in Denver tonight or will have to Cancelled Flight father son trip till next year. Thx for trying. | null | 2015-02-18 14:24:05 -0800 | null | null |
568,173,937,714,028,540 | negative | 1 | Late Flight | 0.6778 | United | null | shikai590 | null | 0 | @united I wrote to you but got nothing.and I am out of US .It is very simple thing.Will ypu provide compensation for your delay? | null | 2015-02-18 14:23:17 -0800 | null | null |
568,172,170,569,887,740 | neutral | 1 | null | null | United | null | MikeFromRBLX | null | 0 | @united How many 787s do you currently operate and what other aircraft do you operate? | null | 2015-02-18 14:16:16 -0800 | roblox.com | Eastern Time (US & Canada) |
568,170,840,174,538,750 | negative | 1 | Customer Service Issue | 0.6752 | United | null | qlyss8 | null | 0 | “@united: @qlyss8 We don't want our customers to be frustrated. Thank you for your patience. ^JT” A lovely sentiment, but not a $180 one. | null | 2015-02-18 14:10:59 -0800 | Texas, USA | Mountain Time (US & Canada) |
568,170,564,289,867,800 | negative | 1 | Customer Service Issue | 0.6518 | United | null | sjking2000 | null | 0 | @united 4 different departure / arrival updates for UA304??? In 1hr. Please! | null | 2015-02-18 14:09:53 -0800 | California, US | Pacific Time (US & Canada) |
568,170,405,552,205,800 | negative | 0.7047 | Bad Flight | 0.7047 | United | null | christinebpc | null | 0 | @united nope. Really. No window at all for 10A. 10F has one. 8 and 11 has one. None for 10A. So sad... | null | 2015-02-18 14:09:15 -0800 | Houston, Texas | Central Time (US & Canada) |
568,170,198,433,460,200 | negative | 1 | Can't Tell | 1 | United | null | bethanycknowles | null | 0 | @united #vegan meals can be more creative than noodles, peas, and zukes. Non-vegan yogurt is not acceptable for a vegan. Can you do better? | null | 2015-02-18 14:08:26 -0800 | null | Eastern Time (US & Canada) |
568,168,661,732,724,740 | positive | 1 | null | null | United | null | qlyss8 | null | 0 | @united well, thanks for not charging me for switching my two Cancelled Flightled flights anyway. That was pretty nice. #stillmakingmepoorthough | null | 2015-02-18 14:02:19 -0800 | Texas, USA | Mountain Time (US & Canada) |
568,168,460,468,895,740 | positive | 1 | null | null | United | null | ToddWalsh | null | 0 | @united well it IS John Hughes' birthday. But I will stick w the plane & hold off on trains & automobiles. Gate workers are doing well. | null | 2015-02-18 14:01:31 -0800 | ÜT: 33.449738,-112.049072 | Pacific Time (US & Canada) |
568,167,900,919,382,000 | negative | 0.6871 | Can't Tell | 0.3552 | United | null | trueceltsfan | null | 0 | @united - my son left his tablet on plane. Am out of country and can not call easily. Is there an email to contact? | null | 2015-02-18 13:59:18 -0800 | null | null |
568,166,403,246,850,050 | negative | 1 | Customer Service Issue | 0.6639 | United | null | JTMacrizzle | null | 0 | I will, if you can show me where this new program is beneficial to your longstanding loyal consumers... @united | [0.0, 0.0] | 2015-02-18 13:53:21 -0800 | Arlington, VA | Quito |
568,166,195,758,829,600 | negative | 1 | Customer Service Issue | 0.6861 | United | null | ptau | null | 0 | @united all i hear is blah blah blah ....you shoulda used that $400 to buy a @burningman ticket instead. & ill be driving there not flying | null | 2015-02-18 13:52:31 -0800 | Chasing Carmen San Diego | Central Time (US & Canada) |
568,166,099,184,783,360 | negative | 0.6632 | Lost Luggage | 0.6632 | United | null | ASID_CEO | null | 0 | @united yes, supposed to be here by 6PM. I have a Board Meeting tomorrow. Fingers crossed. | [33.5089001, -112.02901444] | 2015-02-18 13:52:08 -0800 | Washington, DC | Central Time (US & Canada) |
568,166,054,624,669,700 | negative | 1 | Cancelled Flight | 0.6677 | United | null | GeorgeMcflyOG | null | 0 | @united thanks for not letting me switch flights Bc I had a checked bag then Cancelled Flighting my flight forcing me to take another 3 hrs Late Flightr! | null | 2015-02-18 13:51:58 -0800 | NJ | Eastern Time (US & Canada) |
568,166,027,726,434,300 | positive | 1 | null | null | United | null | willyvideo | null | 0 | @united thank you! Love united!! Have 4 flights today! | null | 2015-02-18 13:51:51 -0800 | null | Pacific Time (US & Canada) |
568,165,907,975,053,300 | positive | 1 | null | null | United | null | kklausser | null | 0 | @united Just did, thanks for checking! :) | null | 2015-02-18 13:51:23 -0800 | Jacksonville, FL | Eastern Time (US & Canada) |
568,165,349,004,316,700 | negative | 1 | Cancelled Flight | 1 | United | null | qlyss8 | null | 0 | @united just informed you don't reimburse for issues due to weather. this is why your flights keep getting Cancelled Flightled--Thor hates you | null | 2015-02-18 13:49:09 -0800 | Texas, USA | Mountain Time (US & Canada) |
568,165,339,290,169,340 | negative | 1 | Lost Luggage | 1 | United | null | caitieamanda | null | 0 | @united Midland couldn't get our bags to connect on our Intl flight to Sydney, so have to get em in LA & check em in there. | null | 2015-02-18 13:49:07 -0800 | Brisbane, Australiaaa! | Brisbane |
568,164,374,248,067,100 | negative | 1 | Can't Tell | 1 | United | null | OldMarks | null | 1 | @united this may be the last time I fly your airline. | [38.94494175, -77.45367931] | 2015-02-18 13:45:17 -0800 | Mobile, AL. | Central Time (US & Canada) |
568,164,165,090,709,500 | negative | 1 | Flight Attendant Complaints | 0.6495 | United | null | DaveGraf1965 | null | 1 | @united Is your company motto: "I do not care!!!" I heard several times from your employees to your clients in the past week." #idonotcare | null | 2015-02-18 13:44:27 -0800 | null | Atlantic Time (Canada) |
568,162,409,837,400,060 | negative | 1 | Flight Attendant Complaints | 0.655 | United | null | fatihguvenen | null | 0 | @united you should tell that to the staff at LAX then. I boarded group 5 at the very end of the queue as a Gold member. Thanks for nothing. | null | 2015-02-18 13:37:29 -0800 | minneapolis | Central Time (US & Canada) |
568,161,901,089,132,540 | negative | 1 | Flight Attendant Complaints | 0.3556 | United | null | dbmain | null | 1 | @united Missing crew, passenger doc problems, frozen toilets, and now we're off the plane. Give me my money back. UA3466 | [41.98160558, -87.90496847] | 2015-02-18 13:35:27 -0800 | null | null |
568,161,023,091,478,500 | positive | 1 | null | null | United | null | quade181 | null | 0 | @united Fantastic job by your people today on ua22 from Dublin. A jam packed plane but the crew was wonderful!! | null | 2015-02-18 13:31:58 -0800 | Paramus, NJ | null |
568,159,685,238,329,340 | negative | 1 | Late Flight | 0.3478 | United | null | RohKapx1 | null | 0 | @united there was 20 min to departure, no one waiting. On being pressed ground staffer threatened "do you want to get to SF today" #fail | null | 2015-02-18 13:26:39 -0800 | DFW & SF | Central Time (US & Canada) |
568,159,364,550,406,140 | negative | 1 | Flight Booking Problems | 0.6481 | United | null | 140JustinC | null | 0 | @united flying lax to Sfo and system won't let me check in. Your site tells me to do it through @AirCanada and they tell me through you. | null | 2015-02-18 13:25:23 -0800 | Fredericton NB | Atlantic Time (Canada) |
568,159,085,356,384,260 | negative | 0.6621 | Lost Luggage | 0.6621 | United | null | Perisspiceladle | null | 0 | @united and btw, the @Virgin and @JetBlue managed on time departures same time same destination- & wouldn't take away a 9year old kids bag! | null | 2015-02-18 13:24:16 -0800 | San Francisco Bay Area, USA | Central Time (US & Canada) |
568,158,670,489,387,000 | positive | 1 | null | null | United | null | ThomasGutches | null | 0 | @united can I just go ahead and live in your premium cabins? I'm in heaven now en route to LHR | null | 2015-02-18 13:22:37 -0800 | Sacramento, CA / Columbus, OH | Eastern Time (US & Canada) |
568,158,656,522,539,000 | negative | 0.6735 | Can't Tell | 0.6735 | United | null | qlyss8 | null | 0 | @united feeling poor on the church-mouse level here, 180 dollars is enough to make a grown man cry. I'm not a grown man but tears happened | null | 2015-02-18 13:22:34 -0800 | Texas, USA | Mountain Time (US & Canada) |
568,158,459,553,714,200 | negative | 1 | Late Flight | 1 | United | null | Perisspiceladle | null | 0 | @united sure but the plane is an hour Late Flight! Your ontime departure ship sailed away a long time back! | null | 2015-02-18 13:21:47 -0800 | San Francisco Bay Area, USA | Central Time (US & Canada) |
568,157,757,406,183,400 | negative | 1 | Late Flight | 1 | United | null | DCconnick | null | 0 | @united UA6002 MLI->DEN. Will miss connection UA3530 DEN->YEG due to delay. | null | 2015-02-18 13:18:59 -0800 | null | null |
568,157,451,729,526,800 | negative | 1 | Customer Service Issue | 0.6803 | United | null | HeHaithMe | null | 1 | @united How come you are the ONLY airline, of 90+ flights last year that makes me check my carry-on. Not even gate check...baggage claim?!? | null | 2015-02-18 13:17:47 -0800 | Born/Raised in 314/Home is 317 | Eastern Time (US & Canada) |
568,157,049,344,938,000 | negative | 1 | Cancelled Flight | 1 | United | null | qlyss8 | null | 1 | @united I had to change airports to actually get a flight out when my flight from FAY was Cancelled Flightled twice. $180 taxi ride to RDU--reimburse? | null | 2015-02-18 13:16:11 -0800 | Texas, USA | Mountain Time (US & Canada) |
568,156,641,339,805,700 | neutral | 1 | null | null | United | null | RhodseyM | null | 0 | @united it's operated by united as it's a heathrow-Newark flight | null | 2015-02-18 13:14:33 -0800 | London | Greenland |
568,155,450,824,216,600 | negative | 1 | Customer Service Issue | 0.6225 | United | null | zackintheusa | null | 0 | @united yes of course I have. Is this how you treat customer with no recourse? | null | 2015-02-18 13:09:49 -0800 | columbus, oh | Central Time (US & Canada) |
568,155,289,146,363,900 | negative | 0.6639 | Lost Luggage | 0.3706 | United | null | MGsoundguy | null | 0 | @united I will be stunned if my bags are in Hartford with me. The ORD ground crew only had an hour to move my bags 200 yards | null | 2015-02-18 13:09:11 -0800 | Houston TX
| null |
568,154,805,362,950,140 | negative | 1 | Customer Service Issue | 1 | United | null | NikoMLB | null | 0 | @united Can someone assist me with my DM's? Waiting 1 hour on phone, 2 hours on Twitter. | null | 2015-02-18 13:07:16 -0800 | New York, NY | null |
568,153,151,636,766,700 | negative | 1 | Flight Booking Problems | 0.6606 | United | null | herestorian | null | 0 | @united Flight was overbooked! Was offered voucher to wait & take another flight. Gate agent switched me over, retracted voucher offer. | null | 2015-02-18 13:00:41 -0800 | null | null |
568,152,968,257,613,800 | positive | 0.6771 | null | null | United | null | kennykhlee | null | 0 | @united thank you! | null | 2015-02-18 12:59:58 -0800 | San Francisco | Pacific Time (US & Canada) |
568,149,600,403,660,800 | positive | 0.6768 | null | 0 | United | null | greghei1 | null | 0 | @united Thanks - it's very helpful to understand that the reduced price seats that are sold at check-in have priority over the certificates. | null | 2015-02-18 12:46:35 -0800 | Fremont, California | Pacific Time (US & Canada) |
568,149,201,466,617,860 | negative | 1 | Late Flight | 1 | United | null | JackAcree | null | 0 | @united As a Million Miler I've been delayed plenty. NEVER in the amateurish way@SilverAirwsys does it. I'd be embarrassed to be affiliated. | null | 2015-02-18 12:44:59 -0800 | United States | Eastern Time (US & Canada) |
568,148,294,087,479,300 | negative | 1 | Flight Booking Problems | 0.6458 | United | null | froyomama | null | 0 | @united airlines claims to have a low fare guarantee, but they won't honor a lower fare that I found. | null | 2015-02-18 12:41:23 -0800 | null | Central Time (US & Canada) |
568,148,282,762,874,900 | negative | 1 | Late Flight | 1 | United | null | DCconnick | null | 0 | @united Another delayed United flight. I should not be this surprised or upset. I'm mostly disappointed I have to Cancelled Flight my trip with my dad | null | 2015-02-18 12:41:20 -0800 | null | null |
568,148,251,569,999,900 | negative | 1 | Bad Flight | 0.3752 | United | null | RhodseyM | null | 0 | @united still can't dm, it's LH7631 on 21/2/15 | null | 2015-02-18 12:41:13 -0800 | London | Greenland |
568,148,213,418,455,040 | positive | 1 | null | null | United | null | IrisSanchezCDE | null | 0 | @united Thank you Margo at Houston's Bush Intercontinental for getting me home earlier. | null | 2015-02-18 12:41:04 -0800 | USA | Central Time (US & Canada) |
568,148,149,610,483,700 | negative | 1 | Customer Service Issue | 0.6704 | United | null | scofro14 | null | 0 | @united, I booked our flights w/ @WestJet. I saw the same prices each time I searched. It wasn't the least bit frustrating. #customerservice | null | 2015-02-18 12:40:49 -0800 | null | Mountain Time (US & Canada) |
568,147,319,155,073,000 | negative | 0.6409 | Flight Booking Problems | 0.6409 | United | null | scofro14 | null | 0 | @united, Thanks, but I didn't want to see 'we've started your flight search over' OR 'the fare & rules for this itinerary has changed' again | null | 2015-02-18 12:37:31 -0800 | null | Mountain Time (US & Canada) |
568,144,896,852,299,800 | negative | 1 | Late Flight | 1 | United | null | jesisforlovers | null | 0 | @united my cats flight was delayed 1+hour she will be arriving to Hawaii after 5 & I won't be able to pick her up until tomorrow 😭 | null | 2015-02-18 12:27:53 -0800 | Oahu, Hi | Central Time (US & Canada) |
568,144,894,964,994,050 | negative | 0.6368 | Bad Flight | 0.6368 | United | null | ajhoekst | null | 0 | @united I did not, my mind was on getting to the next flight. | null | 2015-02-18 12:27:53 -0800 | Novi, MI | Eastern Time (US & Canada) |
568,144,831,496,593,400 | negative | 1 | Lost Luggage | 1 | United | null | zackintheusa | null | 0 | @united now you've lost my bags too. At least nobody has done anything to help out. This is absurd. | null | 2015-02-18 12:27:38 -0800 | columbus, oh | Central Time (US & Canada) |
568,144,589,162,287,100 | negative | 1 | Customer Service Issue | 0.3471 | United | null | JeffPfeifer | null | 0 | @united What's up with the reduction in E+ on 737-900s? 1K who can no longer confirm E+. Forget upgrades - just want legroom. #unitedfail | null | 2015-02-18 12:26:40 -0800 | Denver, CO | Mountain Time (US & Canada) |
568,143,658,089,717,760 | negative | 1 | Customer Service Issue | 0.352 | United | null | herestorian | null | 0 | @united offered me a voucher to switch flights. Now voucher offer doesn’t exist & the gate agent switched me to a delayed flight! | null | 2015-02-18 12:22:58 -0800 | null | null |
568,141,442,951,942,140 | neutral | 0.672 | null | 0 | United | null | jordanslott | null | 0 | @united when southwest did this to us -- a mechanical problem at least they gave us round trip vouchers. Will you step up to the pLate Flight too? | null | 2015-02-18 12:14:10 -0800 | Jersey City, NJ | null |
568,141,110,217,805,800 | negative | 1 | Flight Booking Problems | 0.6526 | United | null | jenny0z | null | 0 | @united I usually like flying with you guys but $200 fee to use my credit seems ridiculous #notcool #exhorbitantfees | null | 2015-02-18 12:12:50 -0800 | new york city | null |
568,140,850,963,882,000 | negative | 1 | Lost Luggage | 0.6733 | United | null | prof_west | null | 0 | @united Thanks, but not so much the missing bag as the nonexistent staff at this apparent remote outpost (busy airport for city of ~1M). | null | 2015-02-18 12:11:49 -0800 | Edmonton, Alberta, Canada | Mountain Time (US & Canada) |
568,140,595,580,919,800 | negative | 0.6578 | Lost Luggage | 0.6578 | United | null | kennykhlee | null | 0 | @united my friend lost luggage on flight 1547. What to do? | null | 2015-02-18 12:10:48 -0800 | San Francisco | Pacific Time (US & Canada) |
568,140,506,116,571,140 | positive | 1 | null | null | United | null | RhodseyM | null | 0 | @united sweet, follow back and I'll get the dm off | null | 2015-02-18 12:10:26 -0800 | London | Greenland |
568,138,258,108,051,460 | neutral | 0.6651 | null | 0 | United | null | yentruok720 | null | 0 | @united my reservation were changed so that I can longer make my connecting flight. How can I change this without incurring a fee? | null | 2015-02-18 12:01:30 -0800 | DC | null |
568,137,238,267,047,940 | positive | 1 | null | null | United | null | chrismackwpg | null | 0 | @united all good! Next flight was a little delayed so it all worked 👍 | null | 2015-02-18 11:57:27 -0800 | null | Central Time (US & Canada) |
568,135,523,530,899,460 | neutral | 0.6944 | null | 0 | United | null | Kthrngllcksn | null | 0 | @united flight 5431 | null | 2015-02-18 11:50:38 -0800 | null | Central Time (US & Canada) |
568,134,243,177,463,800 | negative | 1 | Flight Attendant Complaints | 0.6559 | United | null | RohKapx1 | null | 1 | @united Just boarded UA1297, was refused from carrying overhead bag as no space, in plane now with loads of space #fail #customerexperience | null | 2015-02-18 11:45:33 -0800 | DFW & SF | Central Time (US & Canada) |
568,134,171,761,066,000 | negative | 1 | Flight Attendant Complaints | 0.6775 | United | null | Perisspiceladle | null | 1 | @united get your act right! You just lost customers because your staff wouldn't let us take our approved carry-on on a half empty flight! | null | 2015-02-18 11:45:16 -0800 | San Francisco Bay Area, USA | Central Time (US & Canada) |
568,133,255,410,671,600 | neutral | 0.6701 | null | 0 | United | null | Boruch_1 | null | 0 | @united @ShulemStern @gg8929 Raise a dispute with your cc provider and they will hopefully clear it for you. | null | 2015-02-18 11:41:38 -0800 | null | London |
568,132,619,092,795,400 | negative | 1 | Bad Flight | 0.3443 | United | null | sasharashid | null | 0 | @united Held up for almost 45 minutes and then promised free movies and it didn't work and neither did the wifi that was paid for. Boo :( | null | 2015-02-18 11:39:06 -0800 | null | Eastern Time (US & Canada) |
568,132,185,741,500,400 | negative | 1 | Late Flight | 1 | United | null | JackAcree | null | 0 | @united Nice "partners" you have. The delays keep increasing every 20 min @FtLauderdaleSun @orlandosentinel http://t.co/1AtEafnC6R | null | 2015-02-18 11:37:23 -0800 | United States | Eastern Time (US & Canada) |
568,129,947,752,992,800 | negative | 1 | Late Flight | 1 | United | null | jordanslott | null | 0 | @united UA1740 just admit you have no clue when flight will leave Denver. #unfriendlyskies | null | 2015-02-18 11:28:29 -0800 | Jersey City, NJ | null |
568,129,909,408,841,700 | negative | 0.3654 | Flight Booking Problems | 0.3654 | United | null | MetinErtas06 | null | 0 | @united yep, after long waiting on the phone we managed to rebook it. Hope it will be a pleasent one. Thanks for ur help. | null | 2015-02-18 11:28:20 -0800 | null | null |
568,129,848,910,204,900 | negative | 1 | Late Flight | 0.3557 | United | null | theo | null | 1 | @united Just had the worst experience ever flying with you | null | 2015-02-18 11:28:05 -0800 | São Paulo / Brasil | Brasilia |
568,129,661,227,499,500 | negative | 1 | Late Flight | 1 | United | null | jordanslott | null | 0 | @United UA1740. As the inbound flight dep time gets closer you push it back 15 min. You've been doing this for 2 hrs. | null | 2015-02-18 11:27:21 -0800 | Jersey City, NJ | null |
568,129,652,625,158,140 | negative | 1 | Late Flight | 1 | United | null | Kthrngllcksn | null | 0 | @united why is my flight from mke to ord getting delayed? Our gate attendant is not communicating! | null | 2015-02-18 11:27:19 -0800 | null | Central Time (US & Canada) |
568,128,387,576,762,400 | negative | 1 | Bad Flight | 1 | United | null | Vic_Sutter | null | 0 | @united my plane sounds like a DJ scratching is this normal? If so, will this eventually be a new entertainment fee. | null | 2015-02-18 11:22:17 -0800 | Las Vegas | Hawaii |
568,127,465,224,323,100 | neutral | 0.647 | null | null | United | null | lorenzosimpson | null | 0 | @united chase says no referral bonus. Thanks. | null | 2015-02-18 11:18:37 -0800 | null | Eastern Time (US & Canada) |
568,127,152,450,871,300 | negative | 1 | Flight Booking Problems | 0.6571 | United | null | syndscu | null | 0 | @united how can i trust United with future Flight Booking Problemss when a confirmed, ticketed and purchased ticket is Cancelled Flightled after the fact? | null | 2015-02-18 11:17:23 -0800 | null | null |
568,123,356,899,250,200 | negative | 1 | Late Flight | 0.3626 | United | null | zackintheusa | null | 0 | @united rebooked. This one is Late Flight too. | null | 2015-02-18 11:02:18 -0800 | columbus, oh | Central Time (US & Canada) |
568,123,268,231,602,200 | negative | 1 | Late Flight | 1 | United | null | zackintheusa | null | 0 | @united 2nd Late Flight flight today | null | 2015-02-18 11:01:57 -0800 | columbus, oh | Central Time (US & Canada) |
568,123,098,546,843,650 | negative | 0.6459 | Cancelled Flight | 0.323 | United | null | lymanm8 | null | 0 | @united if u miss first leg of ur flight, you have to pay hundreds of $'s just to keep your second leg? How much to keep my earned miles? | null | 2015-02-18 11:01:16 -0800 | null | null |
568,122,371,854,307,300 | negative | 1 | Bad Flight | 1 | United | null | RobBogart | null | 0 | @united 3586 from IAD to BUF. Incredibly loud, and like a third world 70s inner city metro bus. #lowstandards http://t.co/m67WnBglXQ | null | 2015-02-18 10:58:23 -0800 | DC/SF/BFLO | null |
568,122,284,474,544,100 | neutral | 0.653 | null | 0 | United | null | ptau | null | 0 | @united Cancelled Flighting. bought a ticket for a friend but cant get the credit under my name | null | 2015-02-18 10:58:02 -0800 | Chasing Carmen San Diego | Central Time (US & Canada) |
568,121,964,444,950,500 | positive | 0.701 | null | null | United | null | LeeRose20 | null | 0 | @united Boeing 777 Star Alliance short finals @Heathrowairport 27L on an amazing winters morning #777 #Avgeek http://t.co/owMaXOyEhZ | null | 2015-02-18 10:56:46 -0800 | West Wickham Kent ! | null |
568,118,981,170,606,100 | negative | 0.6838 | Flight Booking Problems | 0.6838 | United | null | dr_spencer | null | 0 | @united 16 days for one flight and 8 for the other (roundtrip). | [0.0, 0.0] | 2015-02-18 10:44:54 -0800 | Nicaragua | Central America |
568,118,452,965,085,200 | positive | 1 | null | null | United | null | Thejetsetjulie | null | 0 | @united I am blown away by stellar #custserv !! Thank you <3 http://t.co/JOrEScfb4x | null | 2015-02-18 10:42:48 -0800 | Instagram @thejetsetjulie | Quito |
568,117,667,879,628,800 | negative | 1 | Bad Flight | 0.3548 | United | null | rsparno | null | 0 | @united your overall experience of flying is not friendly | null | 2015-02-18 10:39:41 -0800 | Belle Mead, NJ | Quito |
568,116,996,761,452,540 | negative | 1 | Late Flight | 1 | United | null | JimTrotter_NFL | null | 0 | @united a good start would be to warm the plane before the departure time so the flight isn't delayed due to frozen water lines. | null | 2015-02-18 10:37:01 -0800 | San Diego | Pacific Time (US & Canada) |
568,116,146,899,169,300 | negative | 1 | Customer Service Issue | 0.6558 | United | null | GYank | null | 0 | @united annnnddddd I'm going to lose my first class seat on the flight they shuffle me to | null | 2015-02-18 10:33:39 -0800 | LA, NY, Chicago & St.Louis | null |
568,115,946,738,597,900 | positive | 0.6705 | null | 0 | United | null | adler_edward | null | 0 | @united you have the nicest gate attendant at Newark airport gate 101 right now. Multiple delays and she is still pleasant with everyone. | null | 2015-02-18 10:32:51 -0800 | null | null |
568,115,588,024,963,100 | negative | 1 | Late Flight | 1 | United | null | GYank | null | 0 | @united 6 hour mechanical delay...killing me | null | 2015-02-18 10:31:25 -0800 | LA, NY, Chicago & St.Louis | null |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.