tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,241,367,396,192,260 | neutral | 1 | null | null | United | null | STLStude | null | 0 | @united I have flights that don't appear to have been applied to my MileagePlus account. Can you help? | null | 2015-02-18 18:51:14 -0800 | Austin, TX | Central Time (US & Canada) |
568,240,029,413,163,000 | neutral | 1 | null | null | United | null | MichHardyTV | null | 0 | @united @VUSA_Australia I'm just an Aussie cowgirl lookin' for my cowboy. Take me to Fort Worth, Estelle says I'll find him there! | [-33.87144962, 151.20821275] | 2015-02-18 18:45:55 -0800 | Sydney | Hawaii |
568,239,444,500,865,000 | positive | 1 | null | null | United | null | MikeFromRBLX | null | 0 | @united Okay, thank you for your help :) | null | 2015-02-18 18:43:35 -0800 | roblox.com | Eastern Time (US & Canada) |
568,238,725,626,355,700 | negative | 1 | Late Flight | 1 | United | null | vassko | null | 0 | @united this is not what captain said! Your 820pm flight to San Francisco is delayed due to weather. UA1416 now departs ....#failagain | [41.97826134, -87.91247425] | 2015-02-18 18:40:44 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
568,238,227,791,822,850 | positive | 1 | null | null | United | null | froyomama | null | 0 | @united thanks | null | 2015-02-18 18:38:45 -0800 | null | Central Time (US & Canada) |
568,237,684,277,141,500 | negative | 1 | Late Flight | 1 | United | null | themkhiggy | null | 0 | @united I bet @SouthwestAir doesn't turn a thirty minute delay on an original flight into a 7+ hour delayed arrive time | null | 2015-02-18 18:36:35 -0800 | Houston, TX | Central Time (US & Canada) |
568,237,654,606,680,060 | positive | 0.6667 | null | null | United | null | travel_today | null | 0 | @United is the best way to re-unite me with my one true love, shopping in USA's fashion capital #NewYork #unitedVUSA http://t.co/rBn7StUij1 | null | 2015-02-18 18:36:28 -0800 | Sydney, Australia | Sydney |
568,237,611,208,319,000 | neutral | 0.657 | null | 0 | United | null | doug_kurtz | null | 0 | @United should find a way to distinguish boarding of premier members and credit card holders. Group 2 is too big! | null | 2015-02-18 18:36:18 -0800 | Dallas, TX | Mountain Time (US & Canada) |
568,236,691,397,279,740 | negative | 0.6436 | Flight Booking Problems | 0.3445 | United | null | theLOdown94 | null | 0 | @united final destination was booked through United but with quantas. United has not yet contacted Auckland. I am unaware of case ID number | null | 2015-02-18 18:32:39 -0800 | null | Atlantic Time (Canada) |
568,236,000,390,082,560 | neutral | 0.6529 | null | 0 | United | null | 140JustinC | null | 0 | @united was in the air. Just DMd you | null | 2015-02-18 18:29:54 -0800 | Fredericton NB | Atlantic Time (Canada) |
568,234,955,672,694,800 | negative | 1 | Can't Tell | 0.6702 | United | null | jbeddigs | null | 1 | @united. Worst flying experiences ever the past three days. Your airline needs to get it together. Lost a customer with me | null | 2015-02-18 18:25:45 -0800 | Chicago, IL | null |
568,234,670,166,568,960 | negative | 0.6838 | Lost Luggage | 0.3419 | United | null | vina_love | null | 0 | @united yes I have | null | 2015-02-18 18:24:37 -0800 | ny | Quito |
568,234,631,465,734,140 | negative | 1 | Customer Service Issue | 1 | United | null | ravlitcofsky | null | 0 | @united #CustomerService #fail long time flyer switching airlines #frustrated | null | 2015-02-18 18:24:28 -0800 | null | Atlantic Time (Canada) |
568,233,965,800,304,640 | positive | 1 | null | null | United | null | elisanader | null | 0 | @united okay - thanks for your help, JT! I appreciate your time! | null | 2015-02-18 18:21:49 -0800 | D.C.ish | Eastern Time (US & Canada) |
568,233,193,738,018,800 | negative | 0.664 | Can't Tell | 0.664 | United | null | SergioESalas | null | 0 | @united screwed over my professor. Maybe we should tell everyone about @Skiplagged ? #aviation #airport #airline #innovation #startups #tech | null | 2015-02-18 18:18:45 -0800 | null | Central Time (US & Canada) |
568,232,723,170,484,200 | negative | 0.6633 | Cancelled Flight | 0.3367 | United | null | ousoonerfanatic | null | 0 | @united @staralliance Now do the right thing and reinstate the tickets you voided #UnitedFail | null | 2015-02-18 18:16:53 -0800 | Semiahmoo, WA Soonerland | Pacific Time (US & Canada) |
568,231,742,449,922,050 | negative | 1 | Customer Service Issue | 1 | United | null | TheMouthLAKings | null | 0 | @united negative. Done wasting time with amateurs at customer service. Thanks for at least offering. | null | 2015-02-18 18:12:59 -0800 | Q's, Staples Center | Pacific Time (US & Canada) |
568,231,586,585,550,850 | positive | 1 | null | null | United | null | gasbabe | null | 0 | @united @staralliance was there few weeks ago AWESOME,bright vibrant, and NO habitrails | null | 2015-02-18 18:12:22 -0800 | Chicagoland | null |
568,231,529,823,891,460 | positive | 1 | null | null | United | null | pnjarich | null | 0 | @united no worries - after everyone boarded, the cushions were brought in. Took a while, but they made it here. | null | 2015-02-18 18:12:08 -0800 | ÜT: 38.006902,-78.502005 | Quito |
568,230,767,714,799,600 | neutral | 0.6383 | null | null | United | null | ghidinelli | null | 0 | @united sprinted from C concourse to E and just made it. Coughed up a lung in the process but am now in CLT! Tnx! | [35.21498347, -80.96071981] | 2015-02-18 18:09:06 -0800 | San Francisco, California | Pacific Time (US & Canada) |
568,230,620,595,417,100 | neutral | 1 | null | null | United | null | Sophia_Goulet | null | 0 | @united hey! think someone could meet me with my book when I arrive at @loganairports at 10:30? It's yes please #amypoehler. Oscar took it. | null | 2015-02-18 18:08:31 -0800 | Dodging Traffic | Quito |
568,229,032,652,709,900 | neutral | 0.6405 | null | 0 | United | null | mwbotelho | null | 0 | @united Hopefully They will give me a feedback, bafore my flight... | null | 2015-02-18 18:02:13 -0800 | Curitiba | Brasilia |
568,228,749,696,577,540 | positive | 1 | null | null | United | null | agolod13 | null | 0 | @united Very good flight, thank you! | null | 2015-02-18 18:01:05 -0800 | Chicago, IL | null |
568,228,505,160,433,660 | negative | 1 | Customer Service Issue | 1 | United | null | froyomama | null | 0 | @united can you DM me? Been on hold with customer service very long time (53 min +) and getting the run-around. Thanks. | null | 2015-02-18 18:00:07 -0800 | null | Central Time (US & Canada) |
568,228,257,037,856,800 | negative | 0.6304 | Customer Service Issue | 0.6304 | United | null | sjking2000 | null | 0 | @united I'm asking if you can simplify the communications- thx | null | 2015-02-18 17:59:08 -0800 | California, US | Pacific Time (US & Canada) |
568,228,124,263,125,000 | positive | 1 | null | null | United | null | john_escreet | null | 0 | @united yes #LHRT2 lounge is fantastic, if only the US ones could be remotely similar! | null | 2015-02-18 17:58:36 -0800 | New York | Eastern Time (US & Canada) |
568,226,940,139,782,140 | negative | 1 | Lost Luggage | 1 | United | null | skyjumper77 | null | 0 | @United OMG WHERE IS MY BAG??? YYZUA70435 - enough with the shenanigans already. It's getting real old real quick!! | null | 2015-02-18 17:53:54 -0800 | null | null |
568,226,026,209,341,440 | neutral | 1 | null | null | United | null | lorenzosimpson | null | 0 | @united i now see it's 72 hours. Thanks | null | 2015-02-18 17:50:16 -0800 | null | Eastern Time (US & Canada) |
568,225,650,760,413,200 | neutral | 0.672 | null | 0 | United | null | HelacoHLC | null | 0 | @united We invite to Fallow @HelacoHLC learn about our activities.Prevention Programs of Health by Condom-Rito Family.We R 501(C)(3)Thanks | null | 2015-02-18 17:48:46 -0800 | EIN: 27-0575748 -New York -USA | null |
568,225,310,753,353,700 | neutral | 0.699 | null | null | United | null | georgetietjen | null | 0 | @united @staralliance Very nice at LHR, congrats, but I'm sticking with AA/#BA. @AmericanAir @British_Airways | null | 2015-02-18 17:47:25 -0800 | null | null |
568,224,469,480,833,000 | negative | 0.6634 | Flight Booking Problems | 0.3366 | United | null | lorenzosimpson | null | 0 | @united how long will it take for miles that i re-purchased (they had expired) to show up? I recieved an email that the request had been.. | null | 2015-02-18 17:44:05 -0800 | null | Eastern Time (US & Canada) |
568,223,557,806,915,600 | negative | 0.6538 | Late Flight | 0.3336 | United | null | patrick_maness | null | 0 | @united Please stall flight 1535 out of ORD. I have to get to SNA tonight. | null | 2015-02-18 17:40:27 -0800 | Rhode Island | Eastern Time (US & Canada) |
568,221,167,288,344,600 | positive | 1 | null | null | United | null | TheVeganRD | null | 0 | @united Thanks, I will! | null | 2015-02-18 17:30:57 -0800 | Port Townsend, WA | Pacific Time (US & Canada) |
568,218,887,973,703,700 | negative | 0.7118 | longlines | 0.3667 | United | null | KevinLarke | null | 0 | @united can you get a gate for UA4727? Turrible. | null | 2015-02-18 17:21:54 -0800 | Chicago, IL | null |
568,217,863,611,404,300 | negative | 1 | Lost Luggage | 0.6485 | United | null | theLOdown94 | null | 0 | @united is the worst airline. Lost my luggage delayed my flights and has been very unaccomidating | null | 2015-02-18 17:17:50 -0800 | null | Atlantic Time (Canada) |
568,217,304,259,010,560 | neutral | 0.6416 | null | 0 | United | null | GaryMartinNYC | null | 0 | @united Flight 280 | [40.74389886, -74.12493599] | 2015-02-18 17:15:36 -0800 | New York City | Eastern Time (US & Canada) |
568,217,301,243,133,950 | neutral | 0.6452 | null | null | United | null | DontenPhoto | null | 0 | @united Flight 1640 (N33289) arrives at @FlyTPA following flight from @iah http://t.co/RvCDA2nnme | null | 2015-02-18 17:15:36 -0800 | Englewood, Florida | Eastern Time (US & Canada) |
568,215,213,620,637,700 | positive | 1 | null | null | United | null | bryce_carey | null | 0 | @united is officially my favorite airline. They have created magic for me all day!!! #friendlyskies #careyon | [29.98425706, -95.34407392] | 2015-02-18 17:07:18 -0800 | NC | Eastern Time (US & Canada) |
568,215,154,569,166,850 | positive | 1 | null | null | United | null | RobandMeg | null | 0 | @united we had a wonderful flight attendant named Leah that was with us from lga to den, then den to anchorage! | null | 2015-02-18 17:07:04 -0800 | Staten Island, NY | Eastern Time (US & Canada) |
568,215,031,608,815,600 | positive | 1 | null | null | United | null | confox77 | null | 0 | @united I was protected on that flight by gate agent Kerry at LAS. She also did an excellent job getting me to my destination today. Thanks! | null | 2015-02-18 17:06:35 -0800 | null | Amsterdam |
568,215,000,306,724,860 | neutral | 0.6827 | null | 0 | United | null | misslindahong | null | 0 | @united yes, you can. I will DM. | null | 2015-02-18 17:06:27 -0800 | St. Louis, MO for now | null |
568,214,796,514,005,000 | positive | 0.6364 | null | 0 | United | null | DexterBerkeley | null | 0 | @united Your staff, both on deck and in the cabin on UA768 SFO -> BOS were exceptional today. Please tell them well done :) | null | 2015-02-18 17:05:39 -0800 | Boston, MA | London |
568,213,785,426,726,900 | negative | 1 | Customer Service Issue | 1 | United | null | jamieduchess | null | 1 | @united I mean is there a real live person somewhere I can go and speak to at Newark post security? | null | 2015-02-18 17:01:38 -0800 | London | Amsterdam |
568,212,521,657,737,200 | neutral | 1 | null | null | United | null | JRamosGonzalez | null | 0 | @united hi! I just bought a flight with united through ebokeers from Paris to Miami. Do I have any chance to check that everything is ok? | null | 2015-02-18 16:56:36 -0800 | Barcelona | null |
568,210,978,447,323,140 | neutral | 0.6497 | null | null | United | null | OldChickSprints | null | 0 | @united no worries, I think it’s under control. (the emails are keeping me informed) | null | 2015-02-18 16:50:28 -0800 | Bend, OR | Arizona |
568,210,563,991,363,600 | negative | 0.6737 | Can't Tell | 0.6737 | United | null | questions_faith | null | 0 | @united i have talked to them...on standby for tomorrow but it doesn't look good. May have to stay here till Friday & that's not guaranteed | null | 2015-02-18 16:48:49 -0800 | Elkhart, Indiana | Atlantic Time (Canada) |
568,210,483,959,836,700 | neutral | 1 | null | null | United | null | MichaelRConroy | null | 0 | @united ^JT is the ORD to PHL flight at 9:15 PM (CDT) delayed? DM I'm kinda hoping not to be stranded at ORD either. | null | 2015-02-18 16:48:30 -0800 | Wherever. | Eastern Time (US & Canada) |
568,207,908,057,567,200 | neutral | 1 | null | null | United | null | stylistadvocate | null | 0 | @united what happened to flight status map? It was so cool.. | null | 2015-02-18 16:38:16 -0800 | Ratner Companies, Hair Cuttery | Eastern Time (US & Canada) |
568,206,570,540,163,100 | negative | 0.663 | Bad Flight | 0.663 | United | null | Lindsey_Brunell | null | 0 | @united plz don't advertise wifi if it's not gonna work thanks #worstflightever | null | 2015-02-18 16:32:57 -0800 | null | Hawaii |
568,206,538,147,364,860 | neutral | 1 | null | null | United | null | Miki_Palich | null | 0 | @united Hi guys. I submitted a request for ticket/hotel reimbursement for a delayed/over night stay coming back from the Dominican. Help? | null | 2015-02-18 16:32:50 -0800 | Los Angeles, California | null |
568,206,350,804,770,800 | negative | 1 | Customer Service Issue | 0.3461 | United | null | frannie_ryan | null | 0 | @united Apologize to the President. Once those employees blamed him, I heard it repeated 20 times. | null | 2015-02-18 16:32:05 -0800 | Memphis TN | Central Time (US & Canada) |
568,206,092,599,218,200 | neutral | 0.6923 | null | 0 | United | null | jamieduchess | null | 0 | @united yes, I want to complain. Your coworker was neither. Is there a customer service point airside? | null | 2015-02-18 16:31:03 -0800 | London | Amsterdam |
568,205,117,368,836,100 | negative | 1 | Can't Tell | 0.6647 | United | null | havecl | null | 1 | @united A change fee of $200. Same exact flight from ATL-HOU is $165. Why a charge of $574? The math doesn't add up. | [40.03395098, -105.24950187] | 2015-02-18 16:27:11 -0800 | null | null |
568,204,808,122,974,200 | negative | 1 | Lost Luggage | 1 | United | null | vina_love | null | 0 | @united hello. I'm overseas & my bag is lost. I can't call customer service but can you help me? | null | 2015-02-18 16:25:57 -0800 | ny | Quito |
568,204,231,271,796,740 | positive | 0.6753 | null | null | United | null | RobandMeg | null | 0 | @united landing in anchorage, then on our way to fairbanks! http://t.co/FjkvQMbmaS | null | 2015-02-18 16:23:40 -0800 | Staten Island, NY | Eastern Time (US & Canada) |
568,204,182,676,578,300 | negative | 1 | Can't Tell | 1 | United | null | ItsAaronChriz | null | 0 | @united I knew I should've flew @VirginAmerica lol | null | 2015-02-18 16:23:28 -0800 | I'm just a kid from Oak Harbor | Pacific Time (US & Canada) |
568,204,138,091,307,000 | negative | 1 | Bad Flight | 0.6987 | United | null | JustOGG | null | 0 | @united, UA1641 EWR-MCO 17 Feb wifi never connected but allowed me to purchase access twice & charged me. Who do I need to file claim with? | null | 2015-02-18 16:23:17 -0800 | Tweets = My Opinion | Eastern Time (US & Canada) |
568,204,042,964,332,540 | positive | 0.653 | null | null | United | null | parryaftab | null | 0 | @united thnx | null | 2015-02-18 16:22:55 -0800 | null | Central Time (US & Canada) |
568,203,839,242,764,300 | positive | 1 | null | null | United | null | Joshua_Redman | null | 0 | @united
I will admit, you've been rather good to me over the years.
You've still got me hooked.
(for now!)
Peace. | null | 2015-02-18 16:22:06 -0800 | null | Quito |
568,203,785,996,263,400 | positive | 0.6525 | null | null | United | null | mfcompany | null | 0 | @united it's kinda funny. No worries. | null | 2015-02-18 16:21:53 -0800 | Las Vegas | Eastern Time (US & Canada) |
568,203,369,053,077,500 | negative | 1 | Flight Attendant Complaints | 0.3441 | United | null | thisismattuk | null | 0 | @united My feedback and concerns via your site aren’t going to improve my poor airport experiences. | [0.0, 0.0] | 2015-02-18 16:20:14 -0800 | Cardiff and London | London |
568,202,174,917,976,060 | negative | 1 | Customer Service Issue | 0.6531 | United | null | jamieduchess | null | 0 | @united just dropped bags at Newark. Your desk guy was the rudest customer facing person I have met. Even my two children were shocked! | null | 2015-02-18 16:15:29 -0800 | London | Amsterdam |
568,201,465,958,772,740 | positive | 0.6667 | null | 0 | United | null | taylreduarte | null | 0 | @united great. Looking forward to your response to my DM then | null | 2015-02-18 16:12:40 -0800 | New York, NY | Eastern Time (US & Canada) |
568,200,385,849,995,260 | negative | 0.3546 | Late Flight | 0.3546 | United | null | OneKLutzyNinja | null | 0 | @united It was quite enjoyable. 😊
Except now he's stuck on the runway in Houston. 😕 | null | 2015-02-18 16:08:23 -0800 | Sun Devil Territory | Arizona |
568,199,122,903,293,950 | positive | 0.6737 | null | 0 | United | null | promostuff4u | null | 0 | @united thank you for getting our daughter home when @americanair Cancelled Flightled all their flights to Nashville | null | 2015-02-18 16:03:22 -0800 | Franklin, Tennessee | Central Time (US & Canada) |
568,198,349,393,768,450 | positive | 1 | null | null | United | null | jasemccarty | null | 0 | @united thanks for the re-upgrade to 1st class. It may be a 45 min flight, but it is appreciated. | null | 2015-02-18 16:00:17 -0800 | BTR/DCA/IAD/MSY - etc | Central Time (US & Canada) |
568,195,829,238,005,760 | negative | 0.6556 | Bad Flight | 0.3333 | United | null | JaimeAlexis | null | 0 | @united makes total sense, except flight wasn't full :) I've got empty seats around me & overheads were more than half open when I boarded. | null | 2015-02-18 15:50:16 -0800 | San Francisco, CA | Eastern Time (US & Canada) |
568,195,153,464,143,900 | neutral | 0.6655 | null | 0 | United | null | ItsAaronChriz | null | 0 | “@united: @ItsAaronChriz Sorry to hear about your flight. Do you need help reFlight Booking Problems?”
👎 | null | 2015-02-18 15:47:35 -0800 | I'm just a kid from Oak Harbor | Pacific Time (US & Canada) |
568,194,770,524,221,440 | negative | 0.6855 | Can't Tell | 0.346 | United | null | questions_faith | null | 0 | @united now we are trying to get to San Juan from Chicago O'Hare. Having lots of problems. May get a standby flight. | null | 2015-02-18 15:46:04 -0800 | Elkhart, Indiana | Atlantic Time (Canada) |
568,194,744,574,214,140 | neutral | 1 | null | null | United | null | MikeFromRBLX | null | 0 | @united Alright, thank you. Is there a page that says the routes you have for each aircraft? Specifically the 787. | null | 2015-02-18 15:45:58 -0800 | roblox.com | Eastern Time (US & Canada) |
568,193,817,943,257,100 | negative | 1 | Cancelled Flight | 0.6701 | United | null | questions_faith | null | 0 | @united well sorta....we r trying to get to Aquadilla, PR but only 1 flight goes there a day. All are booked. UA Cancelled Flighted our flight to NJ | null | 2015-02-18 15:42:17 -0800 | Elkhart, Indiana | Atlantic Time (Canada) |
568,192,567,348,604,900 | negative | 1 | Customer Service Issue | 1 | United | null | havecl | null | 0 | @united why does it cost $547 to change the city of origin when the same flight on http://t.co/8FMZZOltv9 costs $165 #customerservicefail | null | 2015-02-18 15:37:19 -0800 | null | null |
568,192,024,026,996,740 | neutral | 0.6484 | null | null | United | null | bethanycknowles | null | 0 | @united I just sent a long note with some suggestions. Thanks for getting back to me. | null | 2015-02-18 15:35:09 -0800 | null | Eastern Time (US & Canada) |
568,191,963,838,746,600 | neutral | 1 | null | null | United | null | ghidinelli | null | 0 | @united there are at least 3 of us on UA1564 at ORD waiting to deplane to catch UA4232 to CLT. Any chance of waiting to last second for us? | [41.98084325, -87.90939435] | 2015-02-18 15:34:55 -0800 | San Francisco, California | Pacific Time (US & Canada) |
568,191,654,986,792,960 | positive | 1 | null | null | United | null | parryaftab | null | 0 | @united @parryaftab done thnx | null | 2015-02-18 15:33:41 -0800 | null | Central Time (US & Canada) |
568,191,336,764,948,500 | negative | 1 | Customer Service Issue | 0.6966 | United | null | herestorian | null | 0 | @united, I'm still frustrated I gave up my seat & the promised Travel Certificate was withheld w/o explanation. http://t.co/KvfwajVViD | null | 2015-02-18 15:32:25 -0800 | null | null |
568,190,725,319,311,360 | negative | 0.6534 | Late Flight | 0.6534 | United | null | jasemccarty | null | 0 | @united gotta love giving up 1st class upgrade b/c flight delayed, to get another flight (also delayed) just to ensure I make my connection. | null | 2015-02-18 15:30:00 -0800 | BTR/DCA/IAD/MSY - etc | Central Time (US & Canada) |
568,190,276,990,140,400 | neutral | 1 | null | null | United | null | vasm21 | null | 0 | @united PTY to PIT via IAH | null | 2015-02-18 15:28:13 -0800 | Panamá | null |
568,189,949,415,170,050 | negative | 1 | Lost Luggage | 1 | United | null | mtezna | null | 0 | @united Not sure what happened @ MSP yesterday, but VERY UNHAPPY my bag was not only delayed, but sat at MSP for 8 hrs b4 delivery @ 2:30 am | null | 2015-02-18 15:26:55 -0800 | Virginia | Eastern Time (US & Canada) |
568,189,520,992,198,660 | neutral | 1 | null | null | United | null | ianvalentine | null | 0 | @united Is it possible to redeem miles for one part of a round trip itinerary without having to book two separate reservations? | null | 2015-02-18 15:25:12 -0800 | Brooklyn, NY | Eastern Time (US & Canada) |
568,189,430,202,130,400 | negative | 0.6632 | Can't Tell | 0.6632 | United | null | thekulway | null | 0 | @united I'm flying @AmericanAir on the way back. I rarely fly them but let's see if they are any better.... | null | 2015-02-18 15:24:51 -0800 | San Francisco | Pacific Time (US & Canada) |
568,189,390,444,310,500 | neutral | 0.6413 | null | null | United | null | jesisforlovers | null | 0 | @united sent | null | 2015-02-18 15:24:41 -0800 | Oahu, Hi | Central Time (US & Canada) |
568,188,415,524,642,800 | negative | 1 | Late Flight | 0.6733 | United | null | kristen_19 | null | 0 | @united it's almost like we're punished for living near a large metro area. EWR was top ranked for domestic delays. Not good | null | 2015-02-18 15:20:49 -0800 | null | Quito |
568,188,203,397,574,660 | positive | 0.3626 | null | 0 | United | null | jjirsa | null | 0 | @united Honestly, I stopped trying to report things via website. Now I just laugh. Flights work. Miles accrue. I'm sure it's just cosmetic. | null | 2015-02-18 15:19:58 -0800 | Seattle | Pacific Time (US & Canada) |
568,187,636,449,472,500 | negative | 1 | Late Flight | 1 | United | null | kristen_19 | null | 0 | @united thanks. Weather is understandable, but when every single domestic flight is delayed because of inbound int'l flights, it's crazy | null | 2015-02-18 15:17:43 -0800 | null | Quito |
568,186,803,930,464,260 | positive | 0.6889 | null | 0 | United | null | santiagopinzong | null | 0 | @united #1007 Houston-Bogota boarding again, safety first, it seems the mechanics fixed the problem faster, good energy to fly home/family | null | 2015-02-18 15:14:25 -0800 | Colombia | Central Time (US & Canada) |
568,186,573,965,172,740 | negative | 1 | Lost Luggage | 0.6606 | United | null | Dayrean | null | 0 | @united no tag number. Luggage was taken off the weigh scale and appears to have been sent off on conveyor belt without any tag... | null | 2015-02-18 15:13:30 -0800 | null | null |
568,186,071,114,252,300 | positive | 0.7076 | null | 0 | United | null | officialpcoops | null | 0 | @united have reported it. Still in Istanbul at the moment apparently. On the other plane haha. Hats off to the pilot! | null | 2015-02-18 15:11:30 -0800 | null | null |
568,186,047,659,507,700 | neutral | 0.6465 | null | 0 | United | null | scofro14 | null | 0 | @united, Understandable. I did try Flight Booking Problems several times for 2 passengers & got the messages I mentioned before. As for the agents price??? | null | 2015-02-18 15:11:24 -0800 | null | Mountain Time (US & Canada) |
568,185,516,971,204,600 | positive | 1 | null | null | United | null | od2be2003 | null | 0 | @united hey awesome! Thanks for the reply, will be filling the form out! @AmericanAir | null | 2015-02-18 15:09:18 -0800 | Dallas, TX | Eastern Time (US & Canada) |
568,185,339,245,756,400 | negative | 0.6309 | Flight Booking Problems | 0.3251 | United | null | parryaftab | null | 0 | @united flying tomorrow from mexico to US. Mileage tkts dont show 1k status. Help | null | 2015-02-18 15:08:35 -0800 | null | Central Time (US & Canada) |
568,185,323,668,291,600 | negative | 1 | Lost Luggage | 0.6783 | United | null | Dayrean | null | 0 | @united correct date is 2/11/15! | null | 2015-02-18 15:08:32 -0800 | null | null |
568,184,886,051,389,440 | negative | 1 | Customer Service Issue | 0.69 | United | null | DCconnick | null | 0 | @united 3 phone reps. None could see I was rebooked so missed that flight.Told to go standby for a nonexistent Late Flightr flight. Did I hurt you? | null | 2015-02-18 15:06:47 -0800 | null | null |
568,184,857,538,498,560 | negative | 0.7171 | Lost Luggage | 0.7171 | United | null | Dayrean | null | 0 | @united a report was filed with the airport police on 11th and 12th February-I have the police case number if required | null | 2015-02-18 15:06:41 -0800 | null | null |
568,184,231,819,481,100 | negative | 1 | Customer Service Issue | 0.684 | United | null | geekydewd | null | 0 | @united can't DM, you're not following. LLY144. Rebooked on #UA1516 but still need seats. | null | 2015-02-18 15:04:11 -0800 | CO Springs, Occupied Colorado | Mountain Time (US & Canada) |
568,183,699,658,944,500 | negative | 1 | Lost Luggage | 0.3366 | United | null | Dayrean | null | 0 | @united the supervisor on situation- Stacey took all our details-no claim number given to us | null | 2015-02-18 15:02:04 -0800 | null | null |
568,183,509,577,125,900 | negative | 1 | Late Flight | 1 | United | null | MattEngelbrecht | null | 0 | @united 1 hour since boarding began and we're still sitting at the gate. #UA507 | null | 2015-02-18 15:01:19 -0800 | Lakewood, Colorado | Mountain Time (US & Canada) |
568,183,502,161,743,900 | negative | 1 | Late Flight | 1 | United | null | frannie_ryan | null | 0 | @united Tks for reply. PSP employees blamed Late Flight departure on POTUS when main reasons were DVR flt Late Flight & insufficient ground crew to handle | null | 2015-02-18 15:01:17 -0800 | Memphis TN | Central Time (US & Canada) |
568,181,167,054,196,740 | negative | 1 | Bad Flight | 0.3434 | United | null | christinebpc | null | 0 | @united took this one just for you. Not a window. Also not fun if you get motion sick. http://t.co/m81rV0blxs | null | 2015-02-18 14:52:01 -0800 | Houston, Texas | Central Time (US & Canada) |
568,180,799,838,801,900 | positive | 0.6617 | null | null | United | null | AlexSenchak | null | 0 | @united they are all -pilots, FA and ground personnel doing a great job. Weather is to blame... Who do I talk to about that :) | null | 2015-02-18 14:50:33 -0800 | Boston, MA | Atlantic Time (Canada) |
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