tweet_id
int64
567,588,279B
570,310,600B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
airline
stringclasses
6 values
airline_sentiment_gold
stringclasses
3 values
name
stringlengths
2
19
negativereason_gold
stringclasses
13 values
retweet_count
int64
0
44
text
stringlengths
12
186
tweet_coord
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10
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stringlengths
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user_timezone
stringlengths
3
27
567,837,218,628,362,240
neutral
1
null
null
Delta
null
DontenPhoto
null
0
@JetBlue Flight 152 (N559JB) "Here's Looking at Blue Kid" departs @MCO enroute to @BostonLogan http://t.co/qeaDA92MW6
null
2015-02-17 16:05:17 -0800
Englewood, Florida
Eastern Time (US & Canada)
567,837,023,014,273,000
neutral
0.6688
null
null
Delta
null
jonsik1952
null
0
@JetBlue. Punta Cana, to enjoy weather n see my wifes family
null
2015-02-17 16:04:30 -0800
null
null
567,836,728,100,200,450
positive
0.6544
null
null
Delta
null
TSAmedia_RossF
null
0
@JetBlue And we are glad to see what is going on and fix! @ProfessorpaUL15: please DM me your confirmation # so we can check.
null
2015-02-17 16:03:20 -0800
Washington, D.C.
Eastern Time (US & Canada)
567,836,310,775,324,700
negative
1
Can't Tell
1
Delta
null
44riggins44
null
0
@JetBlue just lost my business Enjoy your profits
null
2015-02-17 16:01:41 -0800
boston
null
567,836,118,181,277,700
negative
1
Can't Tell
1
Delta
null
44riggins44
null
0
@JetBlue I would drive 2 1/2 hours to jfk to board JetBlue to Vegas instead of closer Hartford airport. Cramming more seats on plane.NO MORE
null
2015-02-17 16:00:55 -0800
boston
null
567,831,806,944,223,200
neutral
0.6472
null
0
Delta
null
ProfessorpaUL15
null
0
@JetBlue - I will for sure. But my TSA-Pre works with other airlines. Why is Jetblue different?
[0.0, 0.0]
2015-02-17 15:43:47 -0800
null
Atlantic Time (Canada)
567,831,434,838,159,360
positive
0.6647
null
null
Delta
null
kimbetech
null
0
@JetBlue will call. Thank you!
null
2015-02-17 15:42:18 -0800
NYC
Eastern Time (US & Canada)
567,831,392,526,037,000
negative
1
Flight Attendant Complaints
0.6531
Delta
null
kimbetech
null
0
@JetBlue yes, today. Flight is full now. They said no to me at gate :(
null
2015-02-17 15:42:08 -0800
NYC
Eastern Time (US & Canada)
567,830,303,121,870,850
neutral
0.6837
null
0
Delta
null
dedemoore89
null
0
@JetBlue Are departing flights from Boston heavily delayed? Flying out tomorrow morning ...
null
2015-02-17 15:37:48 -0800
null
null
567,829,349,727,211,500
positive
0.6556
null
0
Delta
null
soflalegaljobs
null
0
@JetBlue Still love you guys. But get me to Vegas already! ☀️🌴✈️🍸🎲
null
2015-02-17 15:34:01 -0800
Miami, FL
Eastern Time (US & Canada)
567,829,088,380,919,800
positive
0.6546
null
0
Delta
null
kurianbk
null
0
@JetBlue Gary who is serving us at FLL airport counter is really TRUE BLUE! Makes me feel at home even when a JetBlue flight is delayedl
null
2015-02-17 15:32:59 -0800
Boston, MA
null
567,828,425,278,283,800
neutral
0.6451
null
0
Delta
null
kimbetech
null
0
@jetblue is there no way to switch to earlier flight to JFK even if I checked a bag?
null
2015-02-17 15:30:20 -0800
NYC
Eastern Time (US & Canada)
567,827,488,736,419,840
negative
1
Late Flight
0.665
Delta
null
JoanIngerman
null
0
@JetBlue this is not a flight delay this is horrible planning on Jet Blue!!! #jetblue
null
2015-02-17 15:26:37 -0800
null
Central Time (US & Canada)
567,827,091,409,092,600
negative
1
Late Flight
1
Delta
null
JoanIngerman
null
0
@JetBlue insane the craziness I've seen with Jet Blue today at Newark Delayed 3 hours and now we are waiting for a Pilot!! #jetblue
null
2015-02-17 15:25:02 -0800
null
Central Time (US & Canada)
567,826,599,270,416,400
neutral
1
null
null
Delta
null
brandongutman
null
0
@JetBlue Hi! Does my upcoming flight 2168 from West Palm to HPN have Fly-Fi?
null
2015-02-17 15:23:05 -0800
New York, NY
Eastern Time (US & Canada)
567,825,891,209,912,300
positive
1
null
null
Delta
null
carleycalla
null
0
@JetBlue tried again. Lovely customer service. Thank you!
null
2015-02-17 15:20:16 -0800
Boston, Massachusetts
Mountain Time (US & Canada)
567,824,260,207,738,900
positive
1
null
null
Delta
null
reenapilgrim
null
0
@JetBlue so happy you can accommodate peanut/treenut allergies on flight! 1st online cover from air provider
null
2015-02-17 15:13:47 -0800
null
null
567,821,839,784,939,500
positive
1
null
null
Delta
null
TSAmedia_RossF
null
0
@JetBlue @ProfessorpaUL15 Always happy to help!
null
2015-02-17 15:04:10 -0800
Washington, D.C.
Eastern Time (US & Canada)
567,821,528,424,845,300
positive
0.6804
null
0
Delta
null
mrsmjem
null
0
@JetBlue we have just landed, thank you anyway. Btw, flight staff on flight 654 were wonderful despite their full day and heavy load.
null
2015-02-17 15:02:56 -0800
CT
Quito
567,818,543,569,317,900
negative
1
Late Flight
1
Delta
null
bioldame491
null
0
@JetBlue we are delayed, until he arrives
null
2015-02-17 14:51:05 -0800
New York, NY
Eastern Time (US & Canada)
567,818,156,607,074,300
negative
0.6341
Late Flight
0.6341
Delta
null
luisauraalvarez
null
0
@JetBlue @EllaHenderson the highlight of being delayed #freeconcert
null
2015-02-17 14:49:32 -0800
Eastern Time (US & Canada)
567,817,897,893,982,200
negative
0.6491
Can't Tell
0.3394
Delta
null
luisauraalvarez
null
0
@JetBlue whose performing at T5
null
2015-02-17 14:48:31 -0800
Eastern Time (US & Canada)
567,817,476,144,242,700
neutral
1
null
null
Delta
null
ejz71
null
0
@JetBlue Is it only $50 for my 2nd bag? 1st bag too full..
null
2015-02-17 14:46:50 -0800
plymouth
null
567,816,742,300,356,600
negative
1
Late Flight
0.6989
Delta
null
bioldame491
null
0
@JetBlue flight 894, first officer not even at the airport wow!!!!!! Unreal, staff waited until we all boarded to announce we are delayed.
null
2015-02-17 14:43:55 -0800
New York, NY
Eastern Time (US & Canada)
567,814,769,077,436,400
positive
0.6591
null
null
Delta
null
JetBlueNews
null
0
@JetBlue's CEO battles to appease passengers and Wall Street - http://t.co/uy28D1UEgX http://t.co/vJFV7KSGcQ
null
2015-02-17 14:36:05 -0800
USA
Sydney
567,814,010,914,222,100
negative
1
Customer Service Issue
0.668
Delta
null
ProfessorpaUL15
null
0
@JetBlue - why does my TSA-pre work with every airline BUT you? I pay good money for that. Spent 30 mins on phone to fix to zero success.
[42.36604659, -71.01573889]
2015-02-17 14:33:04 -0800
null
Atlantic Time (Canada)
567,813,515,353,804,800
neutral
0.6535
null
null
Delta
null
heatherdopson
null
0
@JetBlue That's right! :) Game, set, match.
null
2015-02-17 14:31:06 -0800
Jetsetter ✈
null
567,813,437,003,411,460
negative
1
Customer Service Issue
1
Delta
null
ThePRCloset
null
0
@JetBlue yes, 3 times. I need some one to call me and help me change a flight. I can't do online. Thanks.
null
2015-02-17 14:30:47 -0800
New York City
Eastern Time (US & Canada)
567,812,799,767,003,140
negative
1
Lost Luggage
1
Delta
null
edgarsantana
null
0
@JetBlue pls send an IT tech 2 baggage office. Poor guy is trying 2 print my claim & can't. I need 2 get home. Upgrade 2 @HP printers MFPs
null
2015-02-17 14:28:15 -0800
ÜT: 40.96513,-73.872957
Eastern Time (US & Canada)
567,811,776,566,542,340
positive
0.6559
null
null
Delta
null
Lynnche324
null
1
@JetBlue @vincenzolandino @CBarrows You take to me places @united simply can't...like non-stop to St. Lucia.
null
2015-02-17 14:24:11 -0800
Jersey City, NJ
null
567,810,786,576,576,500
neutral
1
null
null
Delta
null
DontenPhoto
null
0
@JetBlue Flight 1133 (N353JB) "Blue La La" departs @mco enroute to San Juan International Airport http://t.co/SWZm2fX3nu
null
2015-02-17 14:20:15 -0800
Englewood, Florida
Eastern Time (US & Canada)
567,810,683,485,753,340
positive
1
null
null
Delta
null
vincenzolandino
null
0
@JetBlue this makes me happy. I hope these aren't empty promises.
null
2015-02-17 14:19:51 -0800
NYC | CT
Eastern Time (US & Canada)
567,810,661,372,424,200
negative
1
Customer Service Issue
1
Delta
null
ThePRCloset
null
0
@JetBlue dropped 3x in past hour
null
2015-02-17 14:19:45 -0800
New York City
Eastern Time (US & Canada)
567,810,573,002,620,900
neutral
0.6612
null
null
Delta
null
vincenzolandino
null
0
seriously, I want to work on the JetBlue social team RT @JetBlue: @vincenzolandino http://t.co/eiGaJyzcW2
null
2015-02-17 14:19:24 -0800
NYC | CT
Eastern Time (US & Canada)
567,808,748,711,051,260
neutral
1
null
null
Delta
null
CBarrows
null
0
@JetBlue Call me when you do and we’ll have to hook up!
[0.0, 0.0]
2015-02-17 14:12:09 -0800
Wayne, NJ
Eastern Time (US & Canada)
567,808,067,237,326,850
negative
1
Customer Service Issue
1
Delta
null
ThePRCloset
null
0
@JetBlue Ive called you 3 x & waited on hold 10 min each time to be disconnected each time. Enraging! I need to speak to someone! #help
null
2015-02-17 14:09:27 -0800
New York City
Eastern Time (US & Canada)
567,808,014,725,464,060
neutral
1
null
null
Delta
null
bmk266
null
0
@JetBlue the USA help line. i accidentally booked a flight on a thursday instead of a wednesday and want to switch
null
2015-02-17 14:09:14 -0800
null
Quito
567,807,844,687,577,100
neutral
1
null
null
Delta
null
CBarrows
null
0
@JetBlue If you have well-priced flights to #Oahu - we could be best friends. @vincenzolandino
[0.0, 0.0]
2015-02-17 14:08:34 -0800
Wayne, NJ
Eastern Time (US & Canada)
567,807,693,534,031,900
positive
1
null
null
Delta
null
vincenzolandino
null
0
@JetBlue we don't need anybody else!
null
2015-02-17 14:07:58 -0800
NYC | CT
Eastern Time (US & Canada)
567,807,375,667,912,700
negative
1
Late Flight
1
Delta
null
Tubulus
null
0
@jetblue any idea where the plane for flight 672 is coming from? I thought flight 305 from JFK but that wouldn't explain delay.
null
2015-02-17 14:06:42 -0800
null
Atlantic Time (Canada)
567,807,333,498,355,700
neutral
0.6773
null
0
Delta
null
RuizRichard
null
0
@JetBlue It's for me, I spoke with a rep on the phone who suggested I "Voice a concern" via "Email us" on your site. I did a few moments ago
null
2015-02-17 14:06:32 -0800
Miramar, Florida
Eastern Time (US & Canada)
567,807,269,707,206,660
negative
1
Lost Luggage
1
Delta
null
edgarsantana
null
0
@JetBlue pls find my bag, I need 2 get home! Very frustrating. Hope my bag is somewhere in @NY_NJairports. Leaving the #jfk w/o my luggage.
null
2015-02-17 14:06:17 -0800
ÜT: 40.96513,-73.872957
Eastern Time (US & Canada)
567,807,014,388,154,400
negative
1
Customer Service Issue
1
Delta
null
bmk266
null
0
@JetBlue tried calling multiple times, i just wait and when it finally connects i get hung up on
null
2015-02-17 14:05:16 -0800
null
Quito
567,806,964,832,460,800
neutral
0.6837
null
0
Delta
null
JetBlueNews
null
0
@JetBlue Airways Sees Significant Drop in Short Interest (JBLU) - Mideast Time http://t.co/SSBaUJtOuW
null
2015-02-17 14:05:04 -0800
USA
Sydney
567,805,458,053,099,500
neutral
0.3819
null
0
Delta
null
HAbbott4
null
0
@JetBlue No not yet. I will notify them. I'm new at this! 😊
null
2015-02-17 13:59:05 -0800
NY
Eastern Time (US & Canada)
567,803,467,282,047,000
positive
0.6625
null
null
Delta
null
thereal_SNL
null
0
@JetBlue thanks!
null
2015-02-17 13:51:10 -0800
District of Columbia
Eastern Time (US & Canada)
567,803,109,687,443,460
neutral
0.6563
null
null
Delta
null
ChicDisheveled
null
0
@JetBlue don't worry, I'm gonna share with my row! 😁
[40.64784472, -73.77710687]
2015-02-17 13:49:45 -0800
San Diego, CA
Arizona
567,802,194,155,565,060
positive
1
null
null
Delta
null
vincenzolandino
null
0
First base already? I like your style @JetBlue
null
2015-02-17 13:46:06 -0800
NYC | CT
Eastern Time (US & Canada)
567,801,642,633,162,750
negative
1
Customer Service Issue
1
Delta
null
carleycalla
null
0
@JetBlue Hold for 15 min, a couple of rings, then "mailbox has not been set up yet." Customer service forwarding to their cell phones? C'mon
null
2015-02-17 13:43:55 -0800
Boston, Massachusetts
Mountain Time (US & Canada)
567,801,569,157,324,800
neutral
0.6805
null
0
Delta
null
HAbbott4
null
0
@JetBlue Does your home airport not count in the badge system? My TB account says 2 flights but I've taken 3 this year.
null
2015-02-17 13:43:37 -0800
NY
Eastern Time (US & Canada)
567,801,567,630,618,600
neutral
0.6664
null
0
Delta
null
thereal_SNL
null
0
@JetBlue is bag check cut off 30 minutes before the original departure time or the estimated time shown online?
null
2015-02-17 13:43:37 -0800
District of Columbia
Eastern Time (US & Canada)
567,801,343,861,092,350
neutral
1
null
null
Delta
null
vincenzolandino
null
0
@JetBlue I know where you guys jet! LOL, but if you love me so much, help a brother out :) Hot weather, great nightlife, 2-3 hour flight
null
2015-02-17 13:42:44 -0800
NYC | CT
Eastern Time (US & Canada)
567,799,665,061,576,700
neutral
0.6691
null
null
Delta
null
JetBlueNews
null
0
@JetBlue Airways Adds New Charter #Flight to Cuba - #Travel Wires (blog) http://t.co/Swb1gR57Cc
null
2015-02-17 13:36:04 -0800
USA
Sydney
567,799,518,448,848,900
neutral
0.6733
null
null
Delta
null
vincenzolandino
null
0
Aww, is it? @JetBlue I guess now I need to book a flight to somewhere warm ASAP! Any suggestions?
null
2015-02-17 13:35:29 -0800
NYC | CT
Eastern Time (US & Canada)
567,798,973,008,994,300
positive
1
null
null
Delta
null
gigiri27
null
0
@JetBlue love traveling with Jetblue. Cant wait to go to Paris oui oui!!! NYC was awesomeee!
null
2015-02-17 13:33:19 -0800
null
null
567,797,436,652,199,940
negative
1
Customer Service Issue
1
Delta
null
phil0616
null
0
@JetBlue But if customer service ment anything to you.... you would try. Quoting policy is never effective customer service.
null
2015-02-17 13:27:12 -0800
Florida, USA
null
567,796,079,446,745,100
neutral
0.6645
null
null
Delta
null
stephyilmaz
null
0
@JetBlue thank you. Is there a possibility it will change?
null
2015-02-17 13:21:49 -0800
Long Island
Pacific Time (US & Canada)
567,796,029,056,385,000
positive
0.6667
null
null
Delta
null
janj757
null
0
@JetBlue thanks!
null
2015-02-17 13:21:37 -0800
North Carolina
Eastern Time (US & Canada)
567,795,784,876,589,060
neutral
1
null
null
Delta
null
aronschoenfeld
null
0
@JetBlue are we good?
null
2015-02-17 13:20:38 -0800
Queens, NY
Eastern Time (US & Canada)
567,795,026,307,325,950
positive
1
null
null
Delta
null
SOBtweets
null
0
@JetBlue thanks for the upgrade😉!! so far so good. #KeepItUp http://t.co/BKmfeY7QOL
null
2015-02-17 13:17:38 -0800
null
null
567,794,802,394,406,900
positive
1
null
null
Delta
null
CinziannaP
null
0
@JetBlue @CinziannaP thank you! I like the quick response on Twitter!
null
2015-02-17 13:16:44 -0800
null
Eastern Time (US & Canada)
567,794,198,095,872,000
positive
1
null
null
Delta
null
Cinnabon
null
1
@JetBlue This could be the beginning of a BLUEtiful relationship :) #lifeneedsfrosting
null
2015-02-17 13:14:20 -0800
null
Eastern Time (US & Canada)
567,793,799,590,854,660
negative
0.679
Can't Tell
0.3624
Delta
null
phil0616
null
0
@JetBlue Apparently not.
null
2015-02-17 13:12:45 -0800
Florida, USA
null
567,792,966,690,168,800
negative
1
Late Flight
1
Delta
null
stephyilmaz
null
0
@JetBlue why are we delayed :( flight 1601
[40.64656067, -73.78334045]
2015-02-17 13:09:26 -0800
Long Island
Pacific Time (US & Canada)
567,792,296,654,299,140
negative
1
Customer Service Issue
0.6652
Delta
null
billykaos
null
0
@JetBlue continue button generated a trip to "plan your trip page" regardless of how far along I was in Flight Booking Problems process hint: the end of it
[0.0, 0.0]
2015-02-17 13:06:47 -0800
Boston
Eastern Time (US & Canada)
567,790,133,224,681,500
neutral
1
null
null
Delta
null
fromtheleftseat
null
0
@JetBlue marks 15th birthday with @Airbus #A320 painted in 'Blumanity' paint job http://t.co/9vTFM7kNad
null
2015-02-17 12:58:11 -0800
Phoenix AZ
Arizona
567,789,001,374,183,400
neutral
1
null
null
Delta
null
jprfilms_jpr
null
0
@JetBlue I would fly to Washington DC to see the actual Constitution and the Declaration of Independence, in honor of a US Navy friend.
null
2015-02-17 12:53:41 -0800
Boston, Ma.
null
567,785,752,751,505,400
neutral
1
null
null
Delta
null
janj757
null
0
@JetBlue what is the name of this tailfin? http://t.co/qxV45MV0Ug
null
2015-02-17 12:40:47 -0800
North Carolina
Eastern Time (US & Canada)
567,784,566,614,540,300
neutral
0.6584
null
0
Delta
null
JetBlueNews
null
0
@JetBlue's new CEO Robin Hayes battles to appease passengers and Wall Street - Business In Savannah http://t.co/KKAY8XaPs1
null
2015-02-17 12:36:04 -0800
USA
Sydney
567,783,892,711,526,400
neutral
1
null
null
Delta
null
orchid8
null
0
“@JetBlue: We’re looking for our next #FlyingItForward flier from DC Tell us where you'd fly & why http://t.co/MCSI0dzpnz” @geekandahalf
null
2015-02-17 12:33:23 -0800
Austin, Texas, USA
Central Time (US & Canada)
567,783,456,420,012,000
positive
1
null
null
Delta
null
FoppishDork
null
0
@JetBlue Haha you're doing everything right! Don't change a thing! Slash this Twitter engagement just makes you even cooler! #bestairline
null
2015-02-17 12:31:39 -0800
null
null
567,781,694,183,186,400
positive
0.664
null
null
Delta
null
gczark
null
0
@JetBlue thank you. Just sent msg.
null
2015-02-17 12:24:39 -0800
New York, NY
Eastern Time (US & Canada)
567,781,607,797,305,340
neutral
1
null
null
Delta
null
ToriThatMexican
null
0
@JetBlue I did get the email. Thought i wasn't supposed to reply to those😂
[46.16798631, -122.96616783]
2015-02-17 12:24:18 -0800
pnw
Arizona
567,780,486,978,609,150
neutral
0.6377
null
null
Delta
null
ToriThatMexican
null
0
@JetBlue I applied for a job at PDW where could I go for follow up. I'd really love the job #ilovejetblue
[46.16788404, -122.96673513]
2015-02-17 12:19:51 -0800
pnw
Arizona
567,779,535,307,800,600
neutral
0.6796
null
null
Delta
null
cbousquet12
null
0
@JetBlue Connecticut❄️
null
2015-02-17 12:16:04 -0800
Clinton, CT
Atlantic Time (Canada)
567,778,921,812,389,900
neutral
1
null
null
Delta
null
papo353
null
0
@JetBlue I would fly somewhere hotter then here. Puerto Rico here I come. Lol
null
2015-02-17 12:13:38 -0800
Jersey City
null
567,778,149,132,664,800
positive
1
null
null
Delta
null
HUSKIE25
null
0
@JetBlue great smooth flight too! 👏👍
null
2015-02-17 12:10:34 -0800
Olean, NY
Eastern Time (US & Canada)
567,777,885,277,405,200
neutral
0.6735
null
null
Delta
null
EveryDayCrohns
null
0
@JetBlue I would go for 3rd time to Jamaica to volunteer w/ at risk youth #flyitforward #dc #stpatricksfoundation #rotary
null
2015-02-17 12:09:31 -0800
null
Pacific Time (US & Canada)
567,776,761,510,907,900
neutral
0.6503
null
0
Delta
null
JetBlueNews
null
0
@JetBlue Airways Short Interest Down 3.5% in January (JBLU) - sleekmoney http://t.co/znsUjP86Bv
null
2015-02-17 12:05:03 -0800
USA
Sydney
567,776,348,828,360,700
positive
0.6485
null
null
Delta
null
somekidnamedjon
null
0
@JetBlue I would love for you to fly my best friend home to PVD for a weekend. 😊 http://t.co/cH0NmjyMgh
null
2015-02-17 12:03:24 -0800
✈️✈️
Eastern Time (US & Canada)
567,775,864,679,456,800
neutral
1
null
null
Delta
null
rnlewisjr
null
0
@JetBlue do they have to depart from Washington, D.C.??
null
2015-02-17 12:01:29 -0800
iPhone: 60.495510,-151.064590
Alaska
567,774,038,680,801,300
negative
0.6827
Can't Tell
0.6827
Delta
null
travelingranger
null
0
@JetBlue remember - I'm very doubtful and not very hopeful :(
null
2015-02-17 11:54:14 -0800
null
null
567,773,326,631,821,300
positive
1
null
null
Delta
null
aidan_larson
null
1
@JetBlue Thank you for the service credit. And to @PamGrout for positive thoughts.
null
2015-02-17 11:51:24 -0800
austin, texas
Paris
567,773,176,031,146,000
negative
1
Can't Tell
0.7184
Delta
null
travelingranger
null
0
@JetBlue I'll give u a chance but I don't think I'll fall for it #backtodelta
null
2015-02-17 11:50:48 -0800
null
null
567,772,770,604,298,240
positive
0.6591
null
null
Delta
null
LyndsaySignor
null
0
@JetBlue Great thanks
null
2015-02-17 11:49:11 -0800
New York City
Quito
567,772,568,833,503,200
negative
0.6778
Can't Tell
0.6778
Delta
null
ShiraJudah
null
0
@JetBlue @KyleJudah be responsible for replacing it
null
2015-02-17 11:48:23 -0800
Boston, MA
Greenland
567,772,565,956,223,000
negative
1
Damaged Luggage
0.6954
Delta
null
ShiraJudah
null
0
@JetBlue @KyleJudah new stroller. The travel credit doesn't help cover the cost of a new stroller. Your crew ruined it and therefore should
null
2015-02-17 11:48:23 -0800
Boston, MA
Greenland
567,772,012,735,922,200
negative
1
Damaged Luggage
0.6735
Delta
null
ShiraJudah
null
0
@JetBlue @KyleJudah I just spoke to the baggage claim center and they gave me travel credit but will not be responsible for the cost of a
null
2015-02-17 11:46:11 -0800
Boston, MA
Greenland
567,771,662,167,179,260
negative
1
Can't Tell
0.6632
Delta
null
travelingranger
null
0
@JetBlue heard about the charge for 1st bag and tighter seats - no need to be a loyal JB customer anymore!
null
2015-02-17 11:44:47 -0800
null
null
567,771,077,359,570,940
neutral
0.6667
null
0
Delta
null
LyndsaySignor
null
0
@JetBlue i'm getting info from the website, but needing to check it and the alerts would be much more beneficial.
null
2015-02-17 11:42:28 -0800
New York City
Quito
567,770,698,111,852,540
negative
1
Late Flight
1
Delta
null
LyndsaySignor
null
0
@JetBlue Is there something going on with your alerts? Flight's been delayed several times for my parents and i'm not receiving any alerts.
null
2015-02-17 11:40:57 -0800
New York City
Quito
567,769,879,759,962,100
positive
1
null
null
Delta
null
shawnaldridge
null
0
@JetBlue I will. I love flying with you all. Great service.
null
2015-02-17 11:37:42 -0800
Portland, OR
Pacific Time (US & Canada)
567,769,468,278,988,800
neutral
0.6671
null
null
Delta
null
JetBlueNews
null
0
@JetBlue's new CEO seeks the right balance to please passengers and Wall ... - Times Colonist http://t.co/NzDXRvszWv
null
2015-02-17 11:36:04 -0800
USA
Sydney
567,769,131,663,884,300
neutral
0.6602
null
0
Delta
null
shawnaldridge
null
0
@JetBlue Haha. I figured that. I was meaning there's no return flights out of Charlotte. It's like N/A for a week plus
null
2015-02-17 11:34:44 -0800
Portland, OR
Pacific Time (US & Canada)
567,768,878,613,536,800
neutral
0.6701
null
null
Delta
null
mtmridesbikes
null
0
@JetBlue rocking the Tim McGraw hold music
[0.0, 0.0]
2015-02-17 11:33:43 -0800
Raleigh, NC
null
567,768,330,624,372,740
positive
1
null
null
Delta
null
DrewRHacker
null
1
@JetBlue Thank you that it is not just a livery; it is a culture that 16,000+ crewmembers embody daily #thanksDave http://t.co/iNNP0Kkyby
null
2015-02-17 11:31:33 -0800
null
null
567,768,306,799,882,240
neutral
0.6779
null
null
Delta
null
Clagett
null
0
@JetBlue 2:55 tomorrow from RIC to BOS. Looking good or am I better rescheduling?
null
2015-02-17 11:31:27 -0800
Jamestown Virginia
null
567,766,755,797,389,300
negative
1
Bad Flight
1
Delta
null
gczark
null
0
@JetBlue hard to tell, but was told wifi only worked for one side of the plane.
null
2015-02-17 11:25:17 -0800
New York, NY
Eastern Time (US & Canada)
567,766,410,169,954,300
negative
0.6566
Can't Tell
0.6566
Delta
null
EasyEdmund
null
0
@JetBlue just learning about your famous apology in social media marketing. Is Twitter an asset for Jet Blue now? @PhD_Mama_
null
2015-02-17 11:23:55 -0800
OH-LA-AZ-NY-AFG-IL-?
null
567,766,269,810,581,500
positive
1
null
null
Delta
null
OBF_Walt
null
0
@JetBlue Learning about your awesome twitter management today in my Social Media Marketing class! keep up the good work! @SXU @PhD_Mama_
null
2015-02-17 11:23:21 -0800
null
null