tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
567,837,218,628,362,240 | neutral | 1 | null | null | Delta | null | DontenPhoto | null | 0 | @JetBlue Flight 152 (N559JB) "Here's Looking at Blue Kid" departs @MCO enroute to @BostonLogan http://t.co/qeaDA92MW6 | null | 2015-02-17 16:05:17 -0800 | Englewood, Florida | Eastern Time (US & Canada) |
567,837,023,014,273,000 | neutral | 0.6688 | null | null | Delta | null | jonsik1952 | null | 0 | @JetBlue. Punta Cana, to enjoy weather n see my wifes family | null | 2015-02-17 16:04:30 -0800 | null | null |
567,836,728,100,200,450 | positive | 0.6544 | null | null | Delta | null | TSAmedia_RossF | null | 0 | @JetBlue And we are glad to see what is going on and fix! @ProfessorpaUL15: please DM me your confirmation # so we can check. | null | 2015-02-17 16:03:20 -0800 | Washington, D.C. | Eastern Time (US & Canada) |
567,836,310,775,324,700 | negative | 1 | Can't Tell | 1 | Delta | null | 44riggins44 | null | 0 | @JetBlue just lost my business Enjoy your profits | null | 2015-02-17 16:01:41 -0800 | boston | null |
567,836,118,181,277,700 | negative | 1 | Can't Tell | 1 | Delta | null | 44riggins44 | null | 0 | @JetBlue I would drive 2 1/2 hours to jfk to board JetBlue to Vegas instead of closer Hartford airport. Cramming more seats on plane.NO MORE | null | 2015-02-17 16:00:55 -0800 | boston | null |
567,831,806,944,223,200 | neutral | 0.6472 | null | 0 | Delta | null | ProfessorpaUL15 | null | 0 | @JetBlue - I will for sure. But my TSA-Pre works with other airlines. Why is Jetblue different? | [0.0, 0.0] | 2015-02-17 15:43:47 -0800 | null | Atlantic Time (Canada) |
567,831,434,838,159,360 | positive | 0.6647 | null | null | Delta | null | kimbetech | null | 0 | @JetBlue will call. Thank you! | null | 2015-02-17 15:42:18 -0800 | NYC | Eastern Time (US & Canada) |
567,831,392,526,037,000 | negative | 1 | Flight Attendant Complaints | 0.6531 | Delta | null | kimbetech | null | 0 | @JetBlue yes, today. Flight is full now. They said no to me at gate :( | null | 2015-02-17 15:42:08 -0800 | NYC | Eastern Time (US & Canada) |
567,830,303,121,870,850 | neutral | 0.6837 | null | 0 | Delta | null | dedemoore89 | null | 0 | @JetBlue Are departing flights from Boston heavily delayed? Flying out tomorrow morning ... | null | 2015-02-17 15:37:48 -0800 | null | null |
567,829,349,727,211,500 | positive | 0.6556 | null | 0 | Delta | null | soflalegaljobs | null | 0 | @JetBlue Still love you guys. But get me to Vegas already! ☀️🌴✈️🍸🎲 | null | 2015-02-17 15:34:01 -0800 | Miami, FL | Eastern Time (US & Canada) |
567,829,088,380,919,800 | positive | 0.6546 | null | 0 | Delta | null | kurianbk | null | 0 | @JetBlue Gary who is serving us at FLL airport counter is really TRUE BLUE! Makes me feel at home even when a JetBlue flight is delayedl | null | 2015-02-17 15:32:59 -0800 | Boston, MA | null |
567,828,425,278,283,800 | neutral | 0.6451 | null | 0 | Delta | null | kimbetech | null | 0 | @jetblue is there no way to switch to earlier flight to JFK even if I checked a bag? | null | 2015-02-17 15:30:20 -0800 | NYC | Eastern Time (US & Canada) |
567,827,488,736,419,840 | negative | 1 | Late Flight | 0.665 | Delta | null | JoanIngerman | null | 0 | @JetBlue this is not a flight delay this is horrible planning on Jet Blue!!! #jetblue | null | 2015-02-17 15:26:37 -0800 | null | Central Time (US & Canada) |
567,827,091,409,092,600 | negative | 1 | Late Flight | 1 | Delta | null | JoanIngerman | null | 0 | @JetBlue insane the craziness I've seen with Jet Blue today at Newark Delayed 3 hours and now we are waiting for a Pilot!! #jetblue | null | 2015-02-17 15:25:02 -0800 | null | Central Time (US & Canada) |
567,826,599,270,416,400 | neutral | 1 | null | null | Delta | null | brandongutman | null | 0 | @JetBlue Hi! Does my upcoming flight 2168 from West Palm to HPN have Fly-Fi? | null | 2015-02-17 15:23:05 -0800 | New York, NY | Eastern Time (US & Canada) |
567,825,891,209,912,300 | positive | 1 | null | null | Delta | null | carleycalla | null | 0 | @JetBlue tried again. Lovely customer service. Thank you! | null | 2015-02-17 15:20:16 -0800 | Boston, Massachusetts | Mountain Time (US & Canada) |
567,824,260,207,738,900 | positive | 1 | null | null | Delta | null | reenapilgrim | null | 0 | @JetBlue so happy you can accommodate peanut/treenut allergies on flight! 1st online cover from air provider | null | 2015-02-17 15:13:47 -0800 | null | null |
567,821,839,784,939,500 | positive | 1 | null | null | Delta | null | TSAmedia_RossF | null | 0 | @JetBlue @ProfessorpaUL15 Always happy to help! | null | 2015-02-17 15:04:10 -0800 | Washington, D.C. | Eastern Time (US & Canada) |
567,821,528,424,845,300 | positive | 0.6804 | null | 0 | Delta | null | mrsmjem | null | 0 | @JetBlue we have just landed, thank you anyway. Btw, flight staff on flight 654 were wonderful despite their full day and heavy load. | null | 2015-02-17 15:02:56 -0800 | CT | Quito |
567,818,543,569,317,900 | negative | 1 | Late Flight | 1 | Delta | null | bioldame491 | null | 0 | @JetBlue we are delayed, until he arrives | null | 2015-02-17 14:51:05 -0800 | New York, NY | Eastern Time (US & Canada) |
567,818,156,607,074,300 | negative | 0.6341 | Late Flight | 0.6341 | Delta | null | luisauraalvarez | null | 0 | @JetBlue @EllaHenderson the highlight of being delayed #freeconcert | null | 2015-02-17 14:49:32 -0800 | ❤ | Eastern Time (US & Canada) |
567,817,897,893,982,200 | negative | 0.6491 | Can't Tell | 0.3394 | Delta | null | luisauraalvarez | null | 0 | @JetBlue whose performing at T5 | null | 2015-02-17 14:48:31 -0800 | ❤ | Eastern Time (US & Canada) |
567,817,476,144,242,700 | neutral | 1 | null | null | Delta | null | ejz71 | null | 0 | @JetBlue Is it only $50 for my 2nd bag? 1st bag too full.. | null | 2015-02-17 14:46:50 -0800 | plymouth | null |
567,816,742,300,356,600 | negative | 1 | Late Flight | 0.6989 | Delta | null | bioldame491 | null | 0 | @JetBlue flight 894, first officer not even at the airport wow!!!!!! Unreal, staff waited until we all boarded to announce we are delayed. | null | 2015-02-17 14:43:55 -0800 | New York, NY | Eastern Time (US & Canada) |
567,814,769,077,436,400 | positive | 0.6591 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue's CEO battles to appease passengers and Wall Street - http://t.co/uy28D1UEgX http://t.co/vJFV7KSGcQ | null | 2015-02-17 14:36:05 -0800 | USA | Sydney |
567,814,010,914,222,100 | negative | 1 | Customer Service Issue | 0.668 | Delta | null | ProfessorpaUL15 | null | 0 | @JetBlue - why does my TSA-pre work with every airline BUT you? I pay good money for that. Spent 30 mins on phone to fix to zero success. | [42.36604659, -71.01573889] | 2015-02-17 14:33:04 -0800 | null | Atlantic Time (Canada) |
567,813,515,353,804,800 | neutral | 0.6535 | null | null | Delta | null | heatherdopson | null | 0 | @JetBlue That's right! :) Game, set, match. | null | 2015-02-17 14:31:06 -0800 | Jetsetter ✈ | null |
567,813,437,003,411,460 | negative | 1 | Customer Service Issue | 1 | Delta | null | ThePRCloset | null | 0 | @JetBlue yes, 3 times. I need some one to call me and help me change a flight. I can't do online. Thanks. | null | 2015-02-17 14:30:47 -0800 | New York City | Eastern Time (US & Canada) |
567,812,799,767,003,140 | negative | 1 | Lost Luggage | 1 | Delta | null | edgarsantana | null | 0 | @JetBlue pls send an IT tech 2 baggage office. Poor guy is trying 2 print my claim & can't. I need 2 get home. Upgrade 2 @HP printers MFPs | null | 2015-02-17 14:28:15 -0800 | ÜT: 40.96513,-73.872957 | Eastern Time (US & Canada) |
567,811,776,566,542,340 | positive | 0.6559 | null | null | Delta | null | Lynnche324 | null | 1 | @JetBlue @vincenzolandino @CBarrows You take to me places @united simply can't...like non-stop to St. Lucia. | null | 2015-02-17 14:24:11 -0800 | Jersey City, NJ | null |
567,810,786,576,576,500 | neutral | 1 | null | null | Delta | null | DontenPhoto | null | 0 | @JetBlue Flight 1133 (N353JB) "Blue La La" departs @mco enroute to San Juan International Airport http://t.co/SWZm2fX3nu | null | 2015-02-17 14:20:15 -0800 | Englewood, Florida | Eastern Time (US & Canada) |
567,810,683,485,753,340 | positive | 1 | null | null | Delta | null | vincenzolandino | null | 0 | @JetBlue this makes me happy. I hope these aren't empty promises. | null | 2015-02-17 14:19:51 -0800 | NYC | CT | Eastern Time (US & Canada) |
567,810,661,372,424,200 | negative | 1 | Customer Service Issue | 1 | Delta | null | ThePRCloset | null | 0 | @JetBlue dropped 3x in past hour | null | 2015-02-17 14:19:45 -0800 | New York City | Eastern Time (US & Canada) |
567,810,573,002,620,900 | neutral | 0.6612 | null | null | Delta | null | vincenzolandino | null | 0 | seriously, I want to work on the JetBlue social team RT @JetBlue: @vincenzolandino http://t.co/eiGaJyzcW2 | null | 2015-02-17 14:19:24 -0800 | NYC | CT | Eastern Time (US & Canada) |
567,808,748,711,051,260 | neutral | 1 | null | null | Delta | null | CBarrows | null | 0 | @JetBlue Call me when you do and we’ll have to hook up! | [0.0, 0.0] | 2015-02-17 14:12:09 -0800 | Wayne, NJ | Eastern Time (US & Canada) |
567,808,067,237,326,850 | negative | 1 | Customer Service Issue | 1 | Delta | null | ThePRCloset | null | 0 | @JetBlue Ive called you 3 x & waited on hold 10 min each time to be disconnected each time. Enraging! I need to speak to someone! #help | null | 2015-02-17 14:09:27 -0800 | New York City | Eastern Time (US & Canada) |
567,808,014,725,464,060 | neutral | 1 | null | null | Delta | null | bmk266 | null | 0 | @JetBlue the USA help line. i accidentally booked a flight on a thursday instead of a wednesday and want to switch | null | 2015-02-17 14:09:14 -0800 | null | Quito |
567,807,844,687,577,100 | neutral | 1 | null | null | Delta | null | CBarrows | null | 0 | @JetBlue If you have well-priced flights to #Oahu - we could be best friends. @vincenzolandino | [0.0, 0.0] | 2015-02-17 14:08:34 -0800 | Wayne, NJ | Eastern Time (US & Canada) |
567,807,693,534,031,900 | positive | 1 | null | null | Delta | null | vincenzolandino | null | 0 | @JetBlue we don't need anybody else! | null | 2015-02-17 14:07:58 -0800 | NYC | CT | Eastern Time (US & Canada) |
567,807,375,667,912,700 | negative | 1 | Late Flight | 1 | Delta | null | Tubulus | null | 0 | @jetblue any idea where the plane for flight 672 is coming from? I thought flight 305 from JFK but that wouldn't explain delay. | null | 2015-02-17 14:06:42 -0800 | null | Atlantic Time (Canada) |
567,807,333,498,355,700 | neutral | 0.6773 | null | 0 | Delta | null | RuizRichard | null | 0 | @JetBlue It's for me, I spoke with a rep on the phone who suggested I "Voice a concern" via "Email us" on your site. I did a few moments ago | null | 2015-02-17 14:06:32 -0800 | Miramar, Florida | Eastern Time (US & Canada) |
567,807,269,707,206,660 | negative | 1 | Lost Luggage | 1 | Delta | null | edgarsantana | null | 0 | @JetBlue pls find my bag, I need 2 get home! Very frustrating. Hope my bag is somewhere in @NY_NJairports. Leaving the #jfk w/o my luggage. | null | 2015-02-17 14:06:17 -0800 | ÜT: 40.96513,-73.872957 | Eastern Time (US & Canada) |
567,807,014,388,154,400 | negative | 1 | Customer Service Issue | 1 | Delta | null | bmk266 | null | 0 | @JetBlue tried calling multiple times, i just wait and when it finally connects i get hung up on | null | 2015-02-17 14:05:16 -0800 | null | Quito |
567,806,964,832,460,800 | neutral | 0.6837 | null | 0 | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways Sees Significant Drop in Short Interest (JBLU) - Mideast Time http://t.co/SSBaUJtOuW | null | 2015-02-17 14:05:04 -0800 | USA | Sydney |
567,805,458,053,099,500 | neutral | 0.3819 | null | 0 | Delta | null | HAbbott4 | null | 0 | @JetBlue No not yet. I will notify them. I'm new at this! 😊 | null | 2015-02-17 13:59:05 -0800 | NY | Eastern Time (US & Canada) |
567,803,467,282,047,000 | positive | 0.6625 | null | null | Delta | null | thereal_SNL | null | 0 | @JetBlue thanks! | null | 2015-02-17 13:51:10 -0800 | District of Columbia | Eastern Time (US & Canada) |
567,803,109,687,443,460 | neutral | 0.6563 | null | null | Delta | null | ChicDisheveled | null | 0 | @JetBlue don't worry, I'm gonna share with my row! 😁 | [40.64784472, -73.77710687] | 2015-02-17 13:49:45 -0800 | San Diego, CA | Arizona |
567,802,194,155,565,060 | positive | 1 | null | null | Delta | null | vincenzolandino | null | 0 | First base already? I like your style @JetBlue | null | 2015-02-17 13:46:06 -0800 | NYC | CT | Eastern Time (US & Canada) |
567,801,642,633,162,750 | negative | 1 | Customer Service Issue | 1 | Delta | null | carleycalla | null | 0 | @JetBlue Hold for 15 min, a couple of rings, then "mailbox has not been set up yet." Customer service forwarding to their cell phones? C'mon | null | 2015-02-17 13:43:55 -0800 | Boston, Massachusetts | Mountain Time (US & Canada) |
567,801,569,157,324,800 | neutral | 0.6805 | null | 0 | Delta | null | HAbbott4 | null | 0 | @JetBlue Does your home airport not count in the badge system? My TB account says 2 flights but I've taken 3 this year. | null | 2015-02-17 13:43:37 -0800 | NY | Eastern Time (US & Canada) |
567,801,567,630,618,600 | neutral | 0.6664 | null | 0 | Delta | null | thereal_SNL | null | 0 | @JetBlue is bag check cut off 30 minutes before the original departure time or the estimated time shown online? | null | 2015-02-17 13:43:37 -0800 | District of Columbia | Eastern Time (US & Canada) |
567,801,343,861,092,350 | neutral | 1 | null | null | Delta | null | vincenzolandino | null | 0 | @JetBlue I know where you guys jet! LOL, but if you love me so much, help a brother out :) Hot weather, great nightlife, 2-3 hour flight | null | 2015-02-17 13:42:44 -0800 | NYC | CT | Eastern Time (US & Canada) |
567,799,665,061,576,700 | neutral | 0.6691 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways Adds New Charter #Flight to Cuba - #Travel Wires (blog) http://t.co/Swb1gR57Cc | null | 2015-02-17 13:36:04 -0800 | USA | Sydney |
567,799,518,448,848,900 | neutral | 0.6733 | null | null | Delta | null | vincenzolandino | null | 0 | Aww, is it? @JetBlue I guess now I need to book a flight to somewhere warm ASAP! Any suggestions? | null | 2015-02-17 13:35:29 -0800 | NYC | CT | Eastern Time (US & Canada) |
567,798,973,008,994,300 | positive | 1 | null | null | Delta | null | gigiri27 | null | 0 | @JetBlue love traveling with Jetblue. Cant wait to go to Paris oui oui!!! NYC was awesomeee! | null | 2015-02-17 13:33:19 -0800 | null | null |
567,797,436,652,199,940 | negative | 1 | Customer Service Issue | 1 | Delta | null | phil0616 | null | 0 | @JetBlue
But if customer service ment anything to you.... you would try. Quoting policy is never effective customer service. | null | 2015-02-17 13:27:12 -0800 | Florida, USA | null |
567,796,079,446,745,100 | neutral | 0.6645 | null | null | Delta | null | stephyilmaz | null | 0 | @JetBlue thank you. Is there a possibility it will change? | null | 2015-02-17 13:21:49 -0800 | Long Island | Pacific Time (US & Canada) |
567,796,029,056,385,000 | positive | 0.6667 | null | null | Delta | null | janj757 | null | 0 | @JetBlue thanks! | null | 2015-02-17 13:21:37 -0800 | North Carolina | Eastern Time (US & Canada) |
567,795,784,876,589,060 | neutral | 1 | null | null | Delta | null | aronschoenfeld | null | 0 | @JetBlue are we good? | null | 2015-02-17 13:20:38 -0800 | Queens, NY | Eastern Time (US & Canada) |
567,795,026,307,325,950 | positive | 1 | null | null | Delta | null | SOBtweets | null | 0 | @JetBlue thanks for the upgrade😉!! so far so good. #KeepItUp http://t.co/BKmfeY7QOL | null | 2015-02-17 13:17:38 -0800 | null | null |
567,794,802,394,406,900 | positive | 1 | null | null | Delta | null | CinziannaP | null | 0 | @JetBlue @CinziannaP thank you! I like the quick response on Twitter! | null | 2015-02-17 13:16:44 -0800 | null | Eastern Time (US & Canada) |
567,794,198,095,872,000 | positive | 1 | null | null | Delta | null | Cinnabon | null | 1 | @JetBlue This could be the beginning of a BLUEtiful relationship :) #lifeneedsfrosting | null | 2015-02-17 13:14:20 -0800 | null | Eastern Time (US & Canada) |
567,793,799,590,854,660 | negative | 0.679 | Can't Tell | 0.3624 | Delta | null | phil0616 | null | 0 | @JetBlue
Apparently not. | null | 2015-02-17 13:12:45 -0800 | Florida, USA | null |
567,792,966,690,168,800 | negative | 1 | Late Flight | 1 | Delta | null | stephyilmaz | null | 0 | @JetBlue why are we delayed :( flight 1601 | [40.64656067, -73.78334045] | 2015-02-17 13:09:26 -0800 | Long Island | Pacific Time (US & Canada) |
567,792,296,654,299,140 | negative | 1 | Customer Service Issue | 0.6652 | Delta | null | billykaos | null | 0 | @JetBlue continue button generated a trip to "plan your trip page"
regardless of how far along I was in Flight Booking Problems process
hint: the end of it | [0.0, 0.0] | 2015-02-17 13:06:47 -0800 | Boston | Eastern Time (US & Canada) |
567,790,133,224,681,500 | neutral | 1 | null | null | Delta | null | fromtheleftseat | null | 0 | @JetBlue marks 15th birthday with @Airbus #A320 painted in 'Blumanity' paint job http://t.co/9vTFM7kNad | null | 2015-02-17 12:58:11 -0800 | Phoenix AZ | Arizona |
567,789,001,374,183,400 | neutral | 1 | null | null | Delta | null | jprfilms_jpr | null | 0 | @JetBlue I would fly to Washington DC to see the actual Constitution and the Declaration of Independence, in honor of a US Navy friend. | null | 2015-02-17 12:53:41 -0800 | Boston, Ma. | null |
567,785,752,751,505,400 | neutral | 1 | null | null | Delta | null | janj757 | null | 0 | @JetBlue what is the name of this tailfin? http://t.co/qxV45MV0Ug | null | 2015-02-17 12:40:47 -0800 | North Carolina | Eastern Time (US & Canada) |
567,784,566,614,540,300 | neutral | 0.6584 | null | 0 | Delta | null | JetBlueNews | null | 0 | @JetBlue's new CEO Robin Hayes battles to appease passengers and Wall Street - Business In Savannah http://t.co/KKAY8XaPs1 | null | 2015-02-17 12:36:04 -0800 | USA | Sydney |
567,783,892,711,526,400 | neutral | 1 | null | null | Delta | null | orchid8 | null | 0 | “@JetBlue: We’re looking for our next #FlyingItForward flier from DC Tell us where you'd fly & why http://t.co/MCSI0dzpnz” @geekandahalf | null | 2015-02-17 12:33:23 -0800 | Austin, Texas, USA | Central Time (US & Canada) |
567,783,456,420,012,000 | positive | 1 | null | null | Delta | null | FoppishDork | null | 0 | @JetBlue Haha you're doing everything right! Don't change a thing! Slash this Twitter engagement just makes you even cooler! #bestairline | null | 2015-02-17 12:31:39 -0800 | null | null |
567,781,694,183,186,400 | positive | 0.664 | null | null | Delta | null | gczark | null | 0 | @JetBlue thank you. Just sent msg. | null | 2015-02-17 12:24:39 -0800 | New York, NY | Eastern Time (US & Canada) |
567,781,607,797,305,340 | neutral | 1 | null | null | Delta | null | ToriThatMexican | null | 0 | @JetBlue I did get the email. Thought i wasn't supposed to reply to those😂 | [46.16798631, -122.96616783] | 2015-02-17 12:24:18 -0800 | pnw | Arizona |
567,780,486,978,609,150 | neutral | 0.6377 | null | null | Delta | null | ToriThatMexican | null | 0 | @JetBlue I applied for a job at PDW where could I go for follow up. I'd really love the job #ilovejetblue | [46.16788404, -122.96673513] | 2015-02-17 12:19:51 -0800 | pnw | Arizona |
567,779,535,307,800,600 | neutral | 0.6796 | null | null | Delta | null | cbousquet12 | null | 0 | @JetBlue Connecticut❄️ | null | 2015-02-17 12:16:04 -0800 | Clinton, CT | Atlantic Time (Canada) |
567,778,921,812,389,900 | neutral | 1 | null | null | Delta | null | papo353 | null | 0 | @JetBlue I would fly somewhere hotter then here. Puerto Rico here I come. Lol | null | 2015-02-17 12:13:38 -0800 | Jersey City | null |
567,778,149,132,664,800 | positive | 1 | null | null | Delta | null | HUSKIE25 | null | 0 | @JetBlue great smooth flight too! 👏👍 | null | 2015-02-17 12:10:34 -0800 | Olean, NY | Eastern Time (US & Canada) |
567,777,885,277,405,200 | neutral | 0.6735 | null | null | Delta | null | EveryDayCrohns | null | 0 | @JetBlue I would go for 3rd time to Jamaica to volunteer w/ at risk youth #flyitforward #dc #stpatricksfoundation #rotary | null | 2015-02-17 12:09:31 -0800 | null | Pacific Time (US & Canada) |
567,776,761,510,907,900 | neutral | 0.6503 | null | 0 | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways Short Interest Down 3.5% in January (JBLU) - sleekmoney http://t.co/znsUjP86Bv | null | 2015-02-17 12:05:03 -0800 | USA | Sydney |
567,776,348,828,360,700 | positive | 0.6485 | null | null | Delta | null | somekidnamedjon | null | 0 | @JetBlue I would love for you to fly my best friend home to PVD for a weekend. 😊 http://t.co/cH0NmjyMgh | null | 2015-02-17 12:03:24 -0800 | ✈️✈️ | Eastern Time (US & Canada) |
567,775,864,679,456,800 | neutral | 1 | null | null | Delta | null | rnlewisjr | null | 0 | @JetBlue do they have to depart from Washington, D.C.?? | null | 2015-02-17 12:01:29 -0800 | iPhone: 60.495510,-151.064590 | Alaska |
567,774,038,680,801,300 | negative | 0.6827 | Can't Tell | 0.6827 | Delta | null | travelingranger | null | 0 | @JetBlue remember - I'm very doubtful and not very hopeful :( | null | 2015-02-17 11:54:14 -0800 | null | null |
567,773,326,631,821,300 | positive | 1 | null | null | Delta | null | aidan_larson | null | 1 | @JetBlue Thank you for the service credit. And to @PamGrout for positive thoughts. | null | 2015-02-17 11:51:24 -0800 | austin, texas | Paris |
567,773,176,031,146,000 | negative | 1 | Can't Tell | 0.7184 | Delta | null | travelingranger | null | 0 | @JetBlue I'll give u a chance but I don't think I'll fall for it #backtodelta | null | 2015-02-17 11:50:48 -0800 | null | null |
567,772,770,604,298,240 | positive | 0.6591 | null | null | Delta | null | LyndsaySignor | null | 0 | @JetBlue Great thanks | null | 2015-02-17 11:49:11 -0800 | New York City | Quito |
567,772,568,833,503,200 | negative | 0.6778 | Can't Tell | 0.6778 | Delta | null | ShiraJudah | null | 0 | @JetBlue @KyleJudah be responsible for replacing it | null | 2015-02-17 11:48:23 -0800 | Boston, MA | Greenland |
567,772,565,956,223,000 | negative | 1 | Damaged Luggage | 0.6954 | Delta | null | ShiraJudah | null | 0 | @JetBlue @KyleJudah new stroller. The travel credit doesn't help cover the cost of a new stroller. Your crew ruined it and therefore should | null | 2015-02-17 11:48:23 -0800 | Boston, MA | Greenland |
567,772,012,735,922,200 | negative | 1 | Damaged Luggage | 0.6735 | Delta | null | ShiraJudah | null | 0 | @JetBlue @KyleJudah I just spoke to the baggage claim center and they gave me travel credit but will not be responsible for the cost of a | null | 2015-02-17 11:46:11 -0800 | Boston, MA | Greenland |
567,771,662,167,179,260 | negative | 1 | Can't Tell | 0.6632 | Delta | null | travelingranger | null | 0 | @JetBlue heard about the charge for 1st bag and tighter seats - no need to be a loyal JB customer anymore! | null | 2015-02-17 11:44:47 -0800 | null | null |
567,771,077,359,570,940 | neutral | 0.6667 | null | 0 | Delta | null | LyndsaySignor | null | 0 | @JetBlue i'm getting info from the website, but needing to check it and the alerts would be much more beneficial. | null | 2015-02-17 11:42:28 -0800 | New York City | Quito |
567,770,698,111,852,540 | negative | 1 | Late Flight | 1 | Delta | null | LyndsaySignor | null | 0 | @JetBlue Is there something going on with your alerts? Flight's been delayed several times for my parents and i'm not receiving any alerts. | null | 2015-02-17 11:40:57 -0800 | New York City | Quito |
567,769,879,759,962,100 | positive | 1 | null | null | Delta | null | shawnaldridge | null | 0 | @JetBlue I will. I love flying with you all. Great service. | null | 2015-02-17 11:37:42 -0800 | Portland, OR | Pacific Time (US & Canada) |
567,769,468,278,988,800 | neutral | 0.6671 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue's new CEO seeks the right balance to please passengers and Wall ... - Times Colonist http://t.co/NzDXRvszWv | null | 2015-02-17 11:36:04 -0800 | USA | Sydney |
567,769,131,663,884,300 | neutral | 0.6602 | null | 0 | Delta | null | shawnaldridge | null | 0 | @JetBlue Haha. I figured that. I was meaning there's no return flights out of Charlotte. It's like N/A for a week plus | null | 2015-02-17 11:34:44 -0800 | Portland, OR | Pacific Time (US & Canada) |
567,768,878,613,536,800 | neutral | 0.6701 | null | null | Delta | null | mtmridesbikes | null | 0 | @JetBlue rocking the Tim McGraw hold music | [0.0, 0.0] | 2015-02-17 11:33:43 -0800 | Raleigh, NC | null |
567,768,330,624,372,740 | positive | 1 | null | null | Delta | null | DrewRHacker | null | 1 | @JetBlue Thank you that it is not just a livery; it is a culture that 16,000+ crewmembers embody daily #thanksDave http://t.co/iNNP0Kkyby | null | 2015-02-17 11:31:33 -0800 | null | null |
567,768,306,799,882,240 | neutral | 0.6779 | null | null | Delta | null | Clagett | null | 0 | @JetBlue 2:55 tomorrow from RIC to BOS. Looking good or am I better rescheduling? | null | 2015-02-17 11:31:27 -0800 | Jamestown Virginia | null |
567,766,755,797,389,300 | negative | 1 | Bad Flight | 1 | Delta | null | gczark | null | 0 | @JetBlue hard to tell, but was told wifi only worked for one side of the plane. | null | 2015-02-17 11:25:17 -0800 | New York, NY | Eastern Time (US & Canada) |
567,766,410,169,954,300 | negative | 0.6566 | Can't Tell | 0.6566 | Delta | null | EasyEdmund | null | 0 | @JetBlue just learning about your famous apology in social media marketing. Is Twitter an asset for Jet Blue now? @PhD_Mama_ | null | 2015-02-17 11:23:55 -0800 | OH-LA-AZ-NY-AFG-IL-? | null |
567,766,269,810,581,500 | positive | 1 | null | null | Delta | null | OBF_Walt | null | 0 | @JetBlue Learning about your awesome twitter management today in my Social Media Marketing class! keep up the good work! @SXU @PhD_Mama_ | null | 2015-02-17 11:23:21 -0800 | null | null |
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