id int32 0 10k | text stringlengths 13 433 | label int64 0 76 | Generalization stringclasses 1
value |
|---|---|---|---|
8,770 | Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet. | 71 | trimmed_train |
3,841 | I refuse to verify my identity. | 28 | trimmed_train |
2,778 | I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on? | 16 | trimmed_train |
9,181 | I want to start using my card. | 56 | trimmed_train |
2,706 | I do not know where the transaction is. | 16 | trimmed_train |
9,774 | How do I verify my identity online | 3 | trimmed_train |
8,267 | Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees? | 61 | trimmed_train |
9,304 | You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there. | 56 | trimmed_train |
9,978 | I need a new card and I live in the United States. | 68 | trimmed_train |
6,762 | My card has an issue, the payment has been deferred. | 76 | trimmed_train |
6,111 | I made a transfer recently but it has not changed on my dashboard. | 13 | trimmed_train |
759 | If my cash withdrawal is still not showing, is something wrong? | 72 | trimmed_train |
3,929 | My identity is unable to be verified. | 26 | trimmed_train |
3,575 | After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on? | 33 | trimmed_train |
5,445 | I want a refund on this. | 53 | trimmed_train |
3,583 | I didn't make this payment! | 33 | trimmed_train |
8,421 | What is the procedure for depositing a virtual card | 7 | trimmed_train |
79 | maximum how many days get the courier? | 22 | trimmed_train |
9,455 | Why do I see extra charges for withdrawing my money? | 39 | trimmed_train |
4,425 | What are the disposable virtual card limits? | 51 | trimmed_train |
4,743 | I am not recognizing a debit payment from my account. | 17 | trimmed_train |
7,717 | How many digits identify the top-up verification code? | 55 | trimmed_train |
7,269 | I need to know how much it costs to transfer funds. | 29 | trimmed_train |
4,421 | How many payments can I make using a virtual card? | 51 | trimmed_train |
9,579 | My card is about to expired what will happen? | 23 | trimmed_train |
1,883 | How much would it cost me if I transfer? | 59 | trimmed_train |
9,655 | Can I use my American Express card with Apple Pay? | 30 | trimmed_train |
9,506 | Why did withdrawing money cost me extra? | 39 | trimmed_train |
5,611 | Seems like my transfer was declined how come? | 43 | trimmed_train |
8,155 | What fees do you charge for the standard card? | 11 | trimmed_train |
1,260 | Why won't my card work. | 74 | trimmed_train |
9,720 | Can I use American express with apple pay? Why does it make my top up not work? | 30 | trimmed_train |
6,967 | Please help me change my PIN. | 21 | trimmed_train |
484 | I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct? | 18 | trimmed_train |
2,757 | I did a money transaction and the recipient doesn't see it | 16 | trimmed_train |
846 | My account says a withdrawal is pending - why can't I take cash out of the ATM? | 72 | trimmed_train |
2,263 | Are there any top-up limits that I must follow? | 9 | trimmed_train |
5,412 | I would like to cancel my order. | 53 | trimmed_train |
652 | What am I being charged an extra pound when I haven't bought something worth that much? | 34 | trimmed_train |
6,499 | How will I know where my funds are coming from? | 25 | trimmed_train |
6,607 | How long does a European transfer take? | 69 | trimmed_train |
182 | Can you please reactivate my card? | 36 | trimmed_train |
684 | Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge? | 34 | trimmed_train |
3,009 | Is it possible to order a virtual card? | 27 | trimmed_train |
9,501 | Why was there an extra charge with the withdrawal of my money? | 39 | trimmed_train |
3,828 | Why is it required to verify my identity? | 28 | trimmed_train |
4,875 | How can I go about resetting my passcode? | 1 | trimmed_train |
6,942 | Is going to a bank only way to change my PIN? | 21 | trimmed_train |
7,507 | What caused my transfer to fail? | 41 | trimmed_train |
9,890 | Can the card be mailed to Europe? | 68 | trimmed_train |
3,502 | my statement contains an unknown payment | 33 | trimmed_train |
1,415 | How do I go about exchanging currencies with this app? | 62 | trimmed_train |
548 | My payment had a wrong exchange rate. | 18 | trimmed_train |
6,261 | How do I get my card back quickly from a bank machine that it? | 45 | trimmed_train |
7,273 | I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden? | 29 | trimmed_train |
9,410 | I got cash and was charged a fee that shouldn't be there! | 39 | trimmed_train |
2,659 | I just saw a fee on my account. When do these get charged? | 38 | trimmed_train |
444 | Why is your exchange rate so bad? | 18 | trimmed_train |
7,526 | Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me? | 41 | trimmed_train |
5,894 | Why was my payment declined? I keep trying my card but it's not working. | 19 | trimmed_train |
1,105 | Are the delivery days flexible? My schedule only allows me to be a available on specific dates. | 52 | trimmed_train |
3,315 | I placed a cash deposit in my account but I can't see it yet. | 12 | trimmed_train |
5,903 | Why won't you accept my payment? I keep trying with this card and it's not working. | 19 | trimmed_train |
8,320 | I didn't receive the correct exchange rate when I got cash. | 61 | trimmed_train |
3,269 | Why did my top-up not go through? | 58 | trimmed_train |
2,394 | I received a different amount of cash than what I entered. | 0 | trimmed_train |
5,140 | Why hasn't my card payment cleared yet? | 20 | trimmed_train |
6,712 | What is the estimated wait time for transfers from the US? | 69 | trimmed_train |
2,328 | limits on top ups | 9 | trimmed_train |
5,692 | Why is my refund not visible on my statement? | 50 | trimmed_train |
4,282 | How do I top up on my card? | 54 | trimmed_train |
7,441 | Transfer isn't working? | 41 | trimmed_train |
3,871 | My identity hasn't been verified. Can I use my account? | 28 | trimmed_train |
9,935 | Can I get a card if I don't reside in the UK? | 68 | trimmed_train |
8,947 | Is there any cost to change foreign money to local? | 40 | trimmed_train |
6,701 | Can I transfer something urgently from China? How long does it take? | 69 | trimmed_train |
1,648 | My daughter needs to open account. | 35 | trimmed_train |
2,739 | wheres my money receipt | 16 | trimmed_train |
4,407 | How many active transactions can I make with a disposable card? | 51 | trimmed_train |
167 | I finally got my card. Now I want to link it. Is that something you have to do or can I do that? | 36 | trimmed_train |
8,825 | What is this cash withdrawal on my statement? | 49 | trimmed_train |
4,969 | Why can't I take money from my account? | 2 | trimmed_train |
5,390 | My statement has a charge that shouldn't have been made. | 53 | trimmed_train |
3,944 | There is no way for me to prove my identity. | 26 | trimmed_train |
232 | Where in the app do I go to make my new card show up? | 36 | trimmed_train |
3,014 | Where do I order a virtual card? | 27 | trimmed_train |
1,863 | Is there a charge for transfers? | 59 | trimmed_train |
9,200 | I would like to activate my card. | 56 | trimmed_train |
6,216 | make my account go away | 15 | trimmed_train |
1,211 | What are the auto top-up policies? | 4 | trimmed_train |
213 | I want to link my new card. Can you help? | 36 | trimmed_train |
8,609 | Was there a problem with topping up? | 8 | trimmed_train |
2,059 | Can you tell me why my pop-up is still pending? | 67 | trimmed_train |
4,634 | Please help my find out why there is an odd direct debit in my records. | 17 | trimmed_train |
5,303 | My phone is at the hotel. How can I use the app? | 37 | trimmed_train |
6,016 | I'm confused as to why my transfer is still listed as pending on the website. | 13 | trimmed_train |
7,046 | Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem? | 48 | trimmed_train |
7,163 | I didn't know there was a charge for tranferring. What is the charge? | 29 | trimmed_train |
9,239 | What steps do I have to take to activate my card? | 56 | trimmed_train |
7,447 | Why hasn't my transfer gone through | 41 | trimmed_train |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.