id
int32 0
10k
| text
stringlengths 13
433
| label
int64 0
76
| Generalization
stringclasses 1
value |
|---|---|---|---|
3,710
|
How can I edit my personal details in the app?
| 31
|
trimmed_train
|
6,403
|
I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct.
| 66
|
trimmed_train
|
7,364
|
How do I get money from friends?
| 47
|
trimmed_train
|
3,196
|
Please explain why the funds I added were returned to my account.
| 58
|
trimmed_train
|
8,173
|
My disposable virtual card got rejected
| 10
|
trimmed_train
|
8,191
|
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?
| 10
|
trimmed_train
|
8,489
|
Why isn't my topup working?
| 8
|
trimmed_train
|
798
|
How do I get my cash withdrawal to show?
| 72
|
trimmed_train
|
549
|
The exchange rate for my electronic payment is incorrect.
| 18
|
trimmed_train
|
3,072
|
Is there a way to get a virtual card?
| 27
|
trimmed_train
|
7,504
|
I couldnt transfer money from my account.
| 41
|
trimmed_train
|
6,453
|
I was charged twice for the same thing.
| 66
|
trimmed_train
|
1,641
|
I need to set up an account for my daughter, how would I do that?
| 35
|
trimmed_train
|
8,913
|
What do I do when a charge has been made that I did not make?
| 49
|
trimmed_train
|
7,079
|
My funds are not transferring to my bank. Why is this not working?
| 48
|
trimmed_train
|
2,008
|
Why is the top-up I made still pending.
| 67
|
trimmed_train
|
8,525
|
My top up has failed
| 8
|
trimmed_train
|
2,492
|
I asked for cash but I did not receive all the funds
| 0
|
trimmed_train
|
3,590
|
One of my card payments, I don't recognise the name of the merchant.
| 33
|
trimmed_train
|
4,099
|
how do i get a pin for my card
| 32
|
trimmed_train
|
2,086
|
I didn't want to make a transaction, I want to revert it
| 44
|
trimmed_train
|
8,241
|
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
| 61
|
trimmed_train
|
5,753
|
Card refund is not showing up in my statement.
| 50
|
trimmed_train
|
2,478
|
The ATM is messed up. It gave me less than I wanted.
| 0
|
trimmed_train
|
9,197
|
Activate my card
| 56
|
trimmed_train
|
1,782
|
Should i uninstall the app before i try it again?
| 42
|
trimmed_train
|
410
|
My payment has an incorrect exchange rate.
| 18
|
trimmed_train
|
7,008
|
What are the reasons a beneficiary would be denied?
| 48
|
trimmed_train
|
9,636
|
My card is about to expire. Where do I get a new one.
| 23
|
trimmed_train
|
710
|
There is an extra $1 charge on my statement, why is that?
| 34
|
trimmed_train
|
1,069
|
Can I pay more to get it deliver quicker?
| 52
|
trimmed_train
|
9,936
|
If I don't live in the UK, can I get a card?
| 68
|
trimmed_train
|
1,408
|
I no longer need AUD, I need GBP instead, how can I make this happen?
| 62
|
trimmed_train
|
217
|
Where can I link a new card?
| 36
|
trimmed_train
|
775
|
How long will my cash withdrawal take
| 72
|
trimmed_train
|
2,332
|
my atm transaction was wrong
| 0
|
trimmed_train
|
4,382
|
Am I limited on the amount of disposable cards I can possess?
| 51
|
trimmed_train
|
1,486
|
I think that my card has been stolen!
| 65
|
trimmed_train
|
4,508
|
What do I do if I believe to be a victim of credit card fraud?
| 75
|
trimmed_train
|
8,234
|
I believe I got a wrong exchange rate when I got cash.
| 61
|
trimmed_train
|
940
|
What fiduciary currencies are supported for tenure and exchange?
| 6
|
trimmed_train
|
6,481
|
where exactly does money come from
| 25
|
trimmed_train
|
8,041
|
Can I use cash to top up
| 57
|
trimmed_train
|
3,417
|
Why did the cash deposit not show up in my account?
| 12
|
trimmed_train
|
2,290
|
Tell me about the limit for top ups.
| 9
|
trimmed_train
|
5,517
|
I want a refund for an item
| 53
|
trimmed_train
|
4,536
|
What should I do if I think that someone might be using me card?
| 75
|
trimmed_train
|
603
|
Why is there an extra pound charge that is pending?
| 34
|
trimmed_train
|
7,140
|
Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?
| 48
|
trimmed_train
|
4,328
|
I have a new card. How do i top it up?
| 54
|
trimmed_train
|
2,483
|
I tried pulling out money at the ATM and it gave me an incorrect amount back.
| 0
|
trimmed_train
|
8,754
|
Help me find the transfer that I did.
| 71
|
trimmed_train
|
7,297
|
I noticed that there was an extra charge fee on my account. Could You explain to me why?
| 29
|
trimmed_train
|
4,333
|
How can I use my credit card to transfer money?
| 54
|
trimmed_train
|
664
|
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.
| 34
|
trimmed_train
|
4,953
|
Why is my ATM cash withdrawal not working?
| 2
|
trimmed_train
|
2,672
|
I was charged an extra fee for a card payment. I was unaware of these fees beforehand.
| 38
|
trimmed_train
|
9,098
|
Do you charge extra for topping up with a debit or credit card?
| 73
|
trimmed_train
|
4,911
|
I think I forgot my passcode
| 1
|
trimmed_train
|
2,583
|
What is this extra fee?
| 38
|
trimmed_train
|
8,958
|
What's the exchange fee?
| 40
|
trimmed_train
|
8,341
|
Can you please check the exchange rate when I was getting cash?
| 61
|
trimmed_train
|
4,938
|
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?
| 2
|
trimmed_train
|
9,451
|
While getting cash, I was charged a fee.
| 39
|
trimmed_train
|
4,961
|
My ATM withdrawal was declined.
| 2
|
trimmed_train
|
7,790
|
Why is top-up verified?
| 55
|
trimmed_train
|
760
|
I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?
| 72
|
trimmed_train
|
1,515
|
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
| 65
|
trimmed_train
|
308
|
What's the process for exchanges?
| 5
|
trimmed_train
|
5,082
|
How come the ATM won't give me my money?
| 2
|
trimmed_train
|
327
|
What are Interbanks current exchange rates?
| 5
|
trimmed_train
|
6,776
|
What happens when a payment is reverted?
| 76
|
trimmed_train
|
2,393
|
I did not receive my full withdrawal amount
| 0
|
trimmed_train
|
7,030
|
Why didn't my transfer to a beneficiary go through?
| 48
|
trimmed_train
|
2,463
|
I requested money from the ATM and it didn't give me as much as I requested.
| 0
|
trimmed_train
|
1,403
|
Do you support changing the currency I use?
| 62
|
trimmed_train
|
4,758
|
Unusual direct deposit
| 17
|
trimmed_train
|
2,338
|
I didn't get the all the cash i wanted from the atm
| 0
|
trimmed_train
|
6,108
|
Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.
| 13
|
trimmed_train
|
2,987
|
What are the various currencies and cards that you offer support for?
| 14
|
trimmed_train
|
4,865
|
I can't log into my account because I lost my password
| 1
|
trimmed_train
|
8,861
|
According to the app, I got cash from an ATM but I haven't made any transactions.
| 49
|
trimmed_train
|
6,878
|
My payment was stopped
| 76
|
trimmed_train
|
2,889
|
Will my other US credit card be accepted?
| 14
|
trimmed_train
|
1,063
|
How long will it take to get to the US?
| 52
|
trimmed_train
|
4,468
|
There are strange transactions on my account. What should I do if I think someone stole my details?
| 75
|
trimmed_train
|
1,831
|
How much is it to receive money?
| 59
|
trimmed_train
|
6,873
|
My card payment might have been reverted.
| 76
|
trimmed_train
|
2,493
|
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
| 0
|
trimmed_train
|
7,970
|
I would like to use this cheque to top up. Can you tell me how to do that?
| 57
|
trimmed_train
|
6,501
|
Is there a way to view the history on where my funds came from?
| 25
|
trimmed_train
|
2,244
|
What is the maximum I can top up?
| 9
|
trimmed_train
|
5,006
|
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
| 2
|
trimmed_train
|
9,336
|
What is the proper way to activate a card?
| 56
|
trimmed_train
|
1,378
|
Is currency exchange possible?
| 62
|
trimmed_train
|
7,277
|
I was charged a fee when I transferred my funds, why?
| 29
|
trimmed_train
|
2,381
|
I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.
| 0
|
trimmed_train
|
840
|
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
| 72
|
trimmed_train
|
9,952
|
How many countries do you work in?
| 68
|
trimmed_train
|
35
|
Can I get an update on my replacement card?
| 22
|
trimmed_train
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.