generalization/banking_intent_Sampled-p_1 · Datasets at Hugging Face

id int32 0 10k	text stringlengths 13 433	label int64 0 76	Generalization stringclasses 1 value
8,028	I want to use cash to top up.	57	trimmed_train
5,904	My card payment is being declined and I've tried several times.	19	trimmed_train
9,275	What information do I need to gather in order to activate my card?	56	trimmed_train
5,013	I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?	2	trimmed_train
8,924	I have a cash withdrawal in my statement. Why is that?	49	trimmed_train
2,170	I inadvertently completed a transaction on a wrong account.	44	trimmed_train
4,337	Can other people top up my account?	54	trimmed_train
7,935	Is there somewhere I can send a check to add to my account?	57	trimmed_train
4,752	how do i get a refund for a direct debit payment i didn't make	17	trimmed_train
6,820	Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!	76	trimmed_train
8,195	I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?	10	trimmed_train
3,997	my pin hasn't arrived in the post! How do I cancel it or get a new one?	32	trimmed_train
5,468	I'm going to cancel a purchase.	53	trimmed_train
1,043	What is your shipping policies for cards?	52	trimmed_train
1,129	How do I access the option to top up?	4	trimmed_train
9,154	What options do I have when topping up a US card?	73	trimmed_train
4,804	I have an unknown direct debit payment on my account	17	trimmed_train
1,685	When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?	24	trimmed_train
4,276	The money disappeared after I topped up my account.	54	trimmed_train
2,794	How long will my transaction take?	16	trimmed_train
6,662	How long does it take for a transfer to be in my account?	69	trimmed_train
8,425	Please tell me about disposable cards.	7	trimmed_train
6,919	Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.	21	trimmed_train
3,404	After depositing a cheque my balance did not change.	12	trimmed_train
7,834	How many cards am I allowed?	63	trimmed_train
8,089	How can receive a physical card	11	trimmed_train
2,171	I used the wrong account number!	44	trimmed_train
8,199	virtual card won't work for me	10	trimmed_train
5,657	I got a declining message during a transfer? please tell me why	43	trimmed_train
2,140	Is there a way to revert a transaction?	44	trimmed_train
8,431	Can you help me get a disposable virtual card?	7	trimmed_train
1,599	What are the age requirements for service?	35	trimmed_train
2,482	I needed $100 but all it gave me was $20.	0	trimmed_train
5,296	Someone has taken my phone from my hotel room!	37	trimmed_train
746	Cash withdrawal has been pending, why is it so?	72	trimmed_train
7,329	I just moved overseas and I noticed that you are charging me more fees. I am a loyal customer, is this how you expect to keep customers?	29	trimmed_train
4,672	Who do I contact if there is a direct debit that I did not create.	17	trimmed_train
5,938	I've tried many times to make a payment, but it's not going through. What's wrong?	19	trimmed_train
2,567	Why was I charged for payments? You didn't warn me about additional fees.	38	trimmed_train
6,407	Why have I been charged more than once for the same transaction?	66	trimmed_train
2,255	what is the limit for top-ups?	9	trimmed_train
7,567	How can I link my bank to my top up account?	70	trimmed_train
4,167	Can I select my card scheme or do you choose it for me?	64	trimmed_train
5,238	What is the pending payment on my card about?	20	trimmed_train
1,545	What do I do if my card was stolen.	65	trimmed_train
4,089	I'm looking in the App and can't find my PIN, where should I look?	32	trimmed_train
2,683	Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?	38	trimmed_train
9,899	May I get one of your cards? I live in the EU.	68	trimmed_train
693	I wanted to know about a pending dollar that is on my statement.	34	trimmed_train
6,547	Can you tell me how to tell where my funds come from?	25	trimmed_train
8,263	I exchanged cash when traveling and the rate was incorrect.	61	trimmed_train
7,707	how do I find the code to verify the top up card?	55	trimmed_train
4,889	Lost password	1	trimmed_train
2,412	The correct amount of cash was not received.	0	trimmed_train
1,902	Am I going to be charged for topping up by transfer?	59	trimmed_train
4,959	I was declined when trying to withdrawal cash!	2	trimmed_train
6,731	My payment was terminated	76	trimmed_train
5,596	Transfer was declined, could not complete request.	43	trimmed_train
1,946	When will my top-up happen?	67	trimmed_train
1,540	How do I deactivate a stolen card?	65	trimmed_train
1,536	What are the steps I need to do if I have a stolen card?	65	trimmed_train
7,375	Do I need to convert my currency from GBP before transferring?	47	trimmed_train
982	I heard that you support more than one type of fiat currency, would you tell me which ones please?	6	trimmed_train
1,117	When will it be delivered to the US?	52	trimmed_train
1,846	Can I use SWIFT transfers?	59	trimmed_train
2,494	I only got some of the cash I requested from the ATM	0	trimmed_train
6,755	The card payment didn't work	76	trimmed_train
3,985	I am having trouble to verify my identity	26	trimmed_train
9,761	Can you please assist me in Apple Pay, in getting Top Up to work?	30	trimmed_train
8,999	What do you charge for an exchange fee?	40	trimmed_train
2,398	What do I do if I got the wrong amount at the ATM?	0	trimmed_train
5,949	When I tried to pay in a store my card din't work	19	trimmed_train
5,039	atm refused to give me money	2	trimmed_train
595	I had to pay a pound more than I anticipated!	34	trimmed_train
8,779	I can't see the transfer that I put in.	71	trimmed_train
8,087	What does the bank charge for lost or stolen card replacements?	11	trimmed_train
4,042	Help, I don't know what the PIN is to my card?	32	trimmed_train
6,664	I just did a transfer, but don't see the money in my account. What's up?	69	trimmed_train
5,773	I can't find my refund. Please help.	50	trimmed_train
934	What flat currencies do you support for holding and exchange?	6	trimmed_train
7,992	can i deposit a check here?	57	trimmed_train
1,134	If there isn't much money left over, will it top-up automatically?	4	trimmed_train
1,936	Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money	67	trimmed_train
3,708	I need to update my demographics.	31	trimmed_train
1,091	i need to add express delivery if that's an option	52	trimmed_train
7,819	Can I have more physical cards?	63	trimmed_train
8,903	I have a cash withdrawal that I do not recognise.	49	trimmed_train
1,443	How do I make a currency exchange?	62	trimmed_train
7,827	How can I get another card?	63	trimmed_train
3,420	Can you tell me why a cheque deposit isn't showing in my balance?	12	trimmed_train
7,410	Am I allowed to use different currencies?	47	trimmed_train
4,833	Why doesn't my passcode work?	1	trimmed_train
6,674	I transferred money from the US, How long does it take?	69	trimmed_train
3,584	There is a payment in the app I did not make	33	trimmed_train
7,307	I made a transfer and was charged an extra fee!	29	trimmed_train
9,849	For the identity check, do I need any kind of documentation?	3	trimmed_train
7,706	How can I verify the top-up card?	55	trimmed_train
269	How can I add a new card?	36	trimmed_train
9,108	Is there a fee to top up a US card using a debit or credit card?	73	trimmed_train
6,526	How do I verify my source of funds?	25	trimmed_train

8,028

I want to use cash to top up.

57

trimmed_train

5,904

My card payment is being declined and I've tried several times.

19

trimmed_train

9,275

What information do I need to gather in order to activate my card?

56

trimmed_train

5,013

I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?

2

trimmed_train

8,924

I have a cash withdrawal in my statement. Why is that?

49

trimmed_train

2,170

I inadvertently completed a transaction on a wrong account.

44

trimmed_train

4,337

Can other people top up my account?

54

trimmed_train

7,935

Is there somewhere I can send a check to add to my account?

57

trimmed_train

4,752

how do i get a refund for a direct debit payment i didn't make

17

trimmed_train

6,820

Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!

76

trimmed_train

8,195

I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?

10

trimmed_train

3,997

my pin hasn't arrived in the post! How do I cancel it or get a new one?

32

trimmed_train

5,468

I'm going to cancel a purchase.

53

trimmed_train

1,043

What is your shipping policies for cards?

52

trimmed_train

1,129

How do I access the option to top up?

4

trimmed_train

9,154

What options do I have when topping up a US card?

73

trimmed_train

4,804

I have an unknown direct debit payment on my account

17

trimmed_train

1,685

When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?

24

trimmed_train

4,276

The money disappeared after I topped up my account.

54

trimmed_train

2,794

How long will my transaction take?

16

trimmed_train

6,662

How long does it take for a transfer to be in my account?

69

trimmed_train

8,425

Please tell me about disposable cards.

7

trimmed_train

6,919

Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.

21

trimmed_train

3,404

After depositing a cheque my balance did not change.

12

trimmed_train

7,834

How many cards am I allowed?

63

trimmed_train

8,089

How can receive a physical card

11

trimmed_train

2,171

I used the wrong account number!

44

trimmed_train

8,199

virtual card won't work for me

10

trimmed_train

5,657

I got a declining message during a transfer? please tell me why

43

trimmed_train

2,140

Is there a way to revert a transaction?

44

trimmed_train

8,431

Can you help me get a disposable virtual card?

7

trimmed_train

1,599

What are the age requirements for service?

35

trimmed_train

2,482

I needed $100 but all it gave me was $20.

0

trimmed_train

5,296

Someone has taken my phone from my hotel room!

37

trimmed_train

746

Cash withdrawal has been pending, why is it so?

72

trimmed_train

7,329

I just moved overseas and I noticed that you are charging me more fees. I am a loyal customer, is this how you expect to keep customers?

29

trimmed_train

4,672

Who do I contact if there is a direct debit that I did not create.

17

trimmed_train

5,938

I've tried many times to make a payment, but it's not going through. What's wrong?

19

trimmed_train

2,567

Why was I charged for payments? You didn't warn me about additional fees.

38

trimmed_train

6,407

Why have I been charged more than once for the same transaction?

66

trimmed_train

2,255

what is the limit for top-ups?

9

trimmed_train

7,567

How can I link my bank to my top up account?

70

trimmed_train

4,167

Can I select my card scheme or do you choose it for me?

64

trimmed_train

5,238

What is the pending payment on my card about?

20

trimmed_train

1,545

What do I do if my card was stolen.

65

trimmed_train

4,089

I'm looking in the App and can't find my PIN, where should I look?

32

trimmed_train

2,683

Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?

38

trimmed_train

9,899

May I get one of your cards? I live in the EU.

68

trimmed_train

693

I wanted to know about a pending dollar that is on my statement.

34

trimmed_train

6,547

Can you tell me how to tell where my funds come from?

25

trimmed_train

8,263

I exchanged cash when traveling and the rate was incorrect.

61

trimmed_train

7,707

how do I find the code to verify the top up card?

55

trimmed_train

4,889

Lost password

1

trimmed_train

2,412

The correct amount of cash was not received.

0

trimmed_train

1,902

Am I going to be charged for topping up by transfer?

59

trimmed_train

4,959

I was declined when trying to withdrawal cash!

2

trimmed_train

6,731

My payment was terminated

76

trimmed_train

5,596

Transfer was declined, could not complete request.

43

trimmed_train

1,946

When will my top-up happen?

67

trimmed_train

1,540

How do I deactivate a stolen card?

65

trimmed_train

1,536

What are the steps I need to do if I have a stolen card?

65

trimmed_train

7,375

Do I need to convert my currency from GBP before transferring?

47

trimmed_train

982

I heard that you support more than one type of fiat currency, would you tell me which ones please?

6

trimmed_train

1,117

When will it be delivered to the US?

52

trimmed_train

1,846

Can I use SWIFT transfers?

59

trimmed_train

2,494

I only got some of the cash I requested from the ATM

0

trimmed_train

6,755

The card payment didn't work

76

trimmed_train

3,985

I am having trouble to verify my identity

26

trimmed_train

9,761

Can you please assist me in Apple Pay, in getting Top Up to work?

30

trimmed_train

8,999

What do you charge for an exchange fee?

40

trimmed_train

2,398

What do I do if I got the wrong amount at the ATM?

0

trimmed_train

5,949

When I tried to pay in a store my card din't work

19

trimmed_train

5,039

atm refused to give me money

2

trimmed_train

595

I had to pay a pound more than I anticipated!

34

trimmed_train

8,779

I can't see the transfer that I put in.

71

trimmed_train

8,087

What does the bank charge for lost or stolen card replacements?

11

trimmed_train

4,042

Help, I don't know what the PIN is to my card?

32

trimmed_train

6,664

I just did a transfer, but don't see the money in my account. What's up?

69

trimmed_train

5,773

I can't find my refund. Please help.

50

trimmed_train

934

What flat currencies do you support for holding and exchange?

6

trimmed_train

7,992

can i deposit a check here?

57

trimmed_train

1,134

If there isn't much money left over, will it top-up automatically?

4

trimmed_train

1,936

Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money

67

trimmed_train

3,708

I need to update my demographics.

31

trimmed_train

1,091

i need to add express delivery if that's an option

52

trimmed_train

7,819

Can I have more physical cards?

63

trimmed_train

8,903

I have a cash withdrawal that I do not recognise.

49

trimmed_train

1,443

How do I make a currency exchange?

62

trimmed_train

7,827

How can I get another card?

63

trimmed_train

3,420

Can you tell me why a cheque deposit isn't showing in my balance?

12

trimmed_train

7,410

Am I allowed to use different currencies?

47

trimmed_train

4,833

Why doesn't my passcode work?

1

trimmed_train

6,674

I transferred money from the US, How long does it take?

69

trimmed_train

3,584

There is a payment in the app I did not make

33

trimmed_train

7,307

I made a transfer and was charged an extra fee!

29

trimmed_train

9,849

For the identity check, do I need any kind of documentation?

3

trimmed_train

7,706

How can I verify the top-up card?

55

trimmed_train

269

How can I add a new card?

36

trimmed_train

9,108

Is there a fee to top up a US card using a debit or credit card?

73

trimmed_train

6,526

How do I verify my source of funds?

25

trimmed_train