initial_labels int64 2 5 | labels int64 1 4 | dialog stringlengths 771 8.34k | scores dict |
|---|---|---|---|
3 | 2 | Hello there, how are you feeling at the moment?
I am feeling okay, but I have been better
Is there anything specific that you'd like to talk about with me?
I am having a lot of conflict with my boss at work.
That is not good. Are you thinking of looking for new work?
Honestly maybe. It is exhausting
I had a similar sit... | {
"empathy_score": 5,
"relevance_score": 4,
"understanding_score": 1
} |
5 | 3 | Hi, I'm Anna
Hi there, how is life treating you right now?
I am Jo, it is nice to meet you! Is there anything you'd like to talk about today?
Going through a break-up. My 3rd one this year....
Nice to meet you too
It suckssssss
Gosh you've been busy :). I am sorry to hear that though - I know how much it hurts when you... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | hello how are you?
I don't know how to get over this
I'm just alright.
You are having some trouble getting over something is that correct?
Why are you feeling just alright?
I'm feeling just alright because nothing excites me or gives me joy anymore. Many of my family have passed on and the holidays are coming.
I unders... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 1 | Hello
Hello, how are you doing?
I’m ok. A little down because I am a bit lonely. I have others around me all the time but they want my attention and don’t ever want to really talk to me or listen to me unless I am solving their problems
I just wish someone would want to have a conversation about anything besides their ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hello!
Hello
How are you today?
I am okay I guess, I am really stressed and not sure how to handle it
Im sorry to hear that you are stressed. Would you like to talk about it?
Yes, I am not sure who to tell
Well as a neutral individual i would be willing to listen to your concerns and or stressors. It can help to be abl... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 3 | Hello there, would you be able to give me some advice?
The first lockdown was bad enough but the second has really thrown me into despair. I simply cannot cope without being able to see friends and family for much longer.
I would be glad to. What is troubling you?
I have run out of coping mechanisms!
I completely under... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Hello
Hello, how are we doing today?
I am alright, how are you doing?
I am doing swell
What's on your mind today?
I really want to ask how you are doing and what issues you are having, I have done like 5 of these on the supportive side. I have been getting migraines lately which is making my depression worse
How long h... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 3 | Hello, I am feeling very sad because I tested positive for Covid this week. I am in quarantine away from my family.
sorry to hear about that. So your test results were positive. Did I get it right?
Yes, I tested positive for the Covid virus on Wednesday.
It must be hard to stay alone. Are you having fever or any other ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 4 | Hi there how are you doing?
I feel sleepy but can not sleep
That is not good. Is this a new thing or has it always been this way?
It has always been that way
Have you ever tried to get any help for it?
Yes I have but I never was able to find someone to understand
That's shame. Not all doctors are understanding. Are you... | {
"empathy_score": 5,
"relevance_score": 2,
"understanding_score": 1
} |
5 | 3 | Hello! How are you doing today?
I don't know.
Do you mind me asking what it is that caused you to reach out to someone for support?
When I first called this number a voice said to state what the problem. Do you have that information?
I'm not aware of there being a phone number for you to call. This is a task that is su... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 3 | hello there, how are you?
I am ok. Kinda having a rough day today.
I am sorry to hear that. Do you want to talk about it?
Sure. It's coming up on 3 years next month that I lost my boyfriend in a car accident. Its just really rough this time of year.
Oh I am so sorry to hear that. I cannot imagine how hard that must hav... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hi, how are you?
I am not that good
I have tried everything but not able to find suitable job
I'm sorry to hear that. What would you like to talk about today?
Would you like to discuss job-search strategies?
Yes
I actually created good profile on LinkedIn
We're in the middle of a pandemic, so it's been hard for everyon... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | hi
is there someone there
Can you help me
hello
did you leave the chat
Please talk to me I need help!
no i am here
I came here for support
Thank goodness
How may I help you
I am having a really hard day today
what happened today?
this is a safe place with no judgement express yourself in what way you would like
I got g... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 2 | Hey! How can I help?
How are you?
I am sad because I lost a family member to politics.
How have you lost them?
I was not invited to Christmas and had a separate one. So the family picture is really awkward.
Why do you think you were not invited?
Because he gets really angry at LGBT people.
Does he have a reason or is i... | {
"empathy_score": 3,
"relevance_score": 2,
"understanding_score": 1
} |
5 | 1 | Hello I'm Sean how are you today?
Hi, I'm not good. And you?
I'm having a fine day, tell me why your not doing so well my friend?
My exboyfriend broke up with me because we fight a lot
When did you break up? How long have you been dating. Why do you fight so much? Any reasons in particular?
I'm very sorry that your boy... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 3 | Hi! How are you doing?
I am dong good. You?
I am okay thanks but it is a worrying year. Have you been worrying about anything?
I have been staying home since last March due to COVID; getting very depressed.
Ah I hear you, I have been self isolating too. Do you have an online support network?
What do you mean by support... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
4 | 2 | Hi
hi what brought you here today?
I am feeling sad and lonely
im sorry you are feel that way. i can feel that way sometimes too. is there anything that helps you feel comforted?
Well I would typically reach out to local friends but I recently moved and with Covid it is difficult to make new friends
thats understanding... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 1 | Hello!
Hello, how are you today?
Doing okay. How about yourself?
I am doing well. Is anything troubling you?
Sort of, yes.
Would you like to share?
I
If that is okay yes.
Yes I am here to listen.
I feel like my friend group kind of judges me for simply being myself. It makes me somewhat upset.
I know they are most like... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
3 | 1 | Hello
Hello, I hope you can help me.
Sure I can
I work hard at my job in an office. We acquired another company and my job is now twice the work.
Two of my coworkers have gotten a raise and I have not gotten anything!
Have you talked to your boss about it?
I have hinted around that my job is sooo busy and he knows it, ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 2 | Hello, how are you?
Hello
Hanging in there, how are you?
I need some help
I'm doing okay. What's the issue?
I have been having too much anxiety after the pandemic started. I have too much on my plate.
I'm sorry about that. I know that the pandemic has taken a toll on a lot of people. What struggles are you having?
with... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Hi there, how are you doing today?
I am okay, I am very worried about my friend. I believe she is abusing prescription drugs.
Oh no, why do you think she is abusing them?
I don't think it, I guess I actually know she is. She use to have a heroin problem and went on methadone. She has since started taking anxiety medici... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
4 | 1 | Hi! Hope you are doing great! How can I assist you?
I need assistance in sleeping sound at day time.
I looks like you have hard time in sleeping. Correct me if I am wrong.
Yes. I don't want to go by medicine.
Are you working late at night? is that the reason you want to sleep at day time.
Not late at night. But thougho... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
4 | 3 | The virus is making it hard on me and causing me loneliness even more this season
I'm so sorry that you are feelingly lonely. If I may ask you a question, when did this start?
It has been for awhile.
about 3 months ago
Were you feeling lonely before the virus came this year?
Not really. I had people to talk with
It sou... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | I'm in depression because i have fair of i will lost my job
Why do you believe you will loose your job?
because lots of people in my office they lost their job
because of this job crises situation of covid
This Covid crisis has been effecting so many lives, I totally understand,
how is your situation?
yes all effect be... | {
"empathy_score": 5,
"relevance_score": 4,
"understanding_score": 2
} |
3 | 2 | Hi ! How re you today?
hello, i am struggling with the isolation and lonliness of Covid 19. it has me depressed
hello?
I am so sorry. It is really so hard right now with COVID
Have you been able to virtually connect with people ??
a little bit; it's just not the same. i am a big hugger
I am right there with you, i tota... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hello
Good evening ! How are you on this cold fall night
Not too good. I am owed a lot of money by my friends but they aren't paying me back blaming covid.
I can understand how stressful this could be for you! I would feel taken advantage of too
Have you asked them when they thought they could pay you
Have you asked th... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 3 | what's bothering you today?
i feel like i cant stop crying
why do you feel that way? can tell me more?
i feel like im losing everything
ok I understand. would you like to talk why you are feeling like this?
my other half works so hard and i cant help felling like im not enough that they are going to just walk away
just... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
4 | 3 | hello
Hi
how are you?
Good day
I am fine. How about yourself?
i am alright, thanks
That's good.
yeaa
Is there anything you need today?
well going by my description i believe we are supposed to talk about my previous situation
Yes we are. Would you like to tell me about it ?
I m not sure if you saw that
Okay easy peasy.... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 4 | Hi, what can I help you?
I am getting ready to sue my mother and am very nervous about the ordeal.
You're worried about being in court against your mother or are you worried about your relationship after that?
Both
Can you tell me about the situation, why did you decide to sue her?
My stepdad raped me and got me pregna... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | hello, how are you tonight ?
Not okay im really depressed and need to talk
I've been dating my partner for a while now it's been like 4 years it tonight after dinner she tells me that she no longer wants to be in a relationship after everything I've done
I am really sorry to hear that your going through that right now,... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hello how are you feeling today?
not so well
what about you
I'm fine. I'm so sorry that you're not feeling well, but I'm here to help. Could you tell me what's going on?
my love is broken up
she left me alonr
I'm so sorry to hear that. Everyone goes through break ups like that at some point in their life. I would sugge... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hello good afternoon.
Hello what can i help you with today?
having problems with a friend
i am sorry you are having problems with a friend. When did this start?
It started a couple of days ago.
what seems to be the problem?
we got into a fight
What was the fight about?
It was over an item he didnt return
I am so sorry ... | {
"empathy_score": 3,
"relevance_score": 2,
"understanding_score": 1
} |
4 | 1 | Hey
How ae you feeling today? Is there anything you need to talk about?
I feel drained, honestly. I'd love to talk about my current dilemma in my friend circle.
Can you share the dilemma you are having?
Basically. This has happened for as long as I can remember, even back when I was a little kid. Any friend i've ever h... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 3 | Hello, i've been so sad lately.
Good afternoon! OH no . I am sorry to hear that. Why are you so sad?
Good afternoon! OH no . I am sorry to hear that. Why are you so sad?
I met the love of my life last year and after a few months, i just knew he was for me. We decided to get engaged after 7 months which didn't seem so c... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 3 | Hi how can I help you today?
Hello??
hi ..my university is not conducting proper online classes
i am very scaring about my education and subjects and exams
could you please help me out from this fear
I see, that is a problem.
yes for sure,
yea . i need to get A in acdemics but nobody helping me in online classes
I am a... | {
"empathy_score": 5,
"relevance_score": 4,
"understanding_score": 2
} |
3 | 2 | Hello, how are you?
Anyone there?
Hi how are you?
Hi! so nice to chat with you today.
I am haing a difficult time with COVID-19. I want to go out but can't. And I'm an introvert.
I totally understand, I also identify myself as an Introvert. Never thought that in my lifespan I would want to go out and be around other pe... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 2 | Hello
Hi, How are you?
I am feeling down and scared.
What is having you feel scared at this moment?
The ongoing pandemic and my financial situation. I am unemployed and I don't know when I will be able to get a job.
Not having a job can feel overwhelming, especially on top of this pandemic.
Have you been able to apply ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 4 | Hi! How are you tonight?
Very good thanks
Glad to hear that! Is there some way I can encourage you? :D
I don't now how to cope with this pandemic any more is getting out of hand
What is the worst part of it for you? Can you identify that? I'll be honest, my husband and I don't even see anyone dying.
It is serious here ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 3 | Good evening
Hey, how are you?
I am pretty depressed and stressed out
Maybe I can be of assistance? What is troubling you?
I overspent and now feel gulity and I have no idea how I can pay my credit cards off
I just saw sale and couldn't pass it up now I am overwhelmed
I see, maybe we can find a solution?
sure thats why... | {
"empathy_score": 3,
"relevance_score": 2,
"understanding_score": 1
} |
5 | 1 | hello, what is on your mind today?
my baby who died in my womb at 5th month
i crying everyday and went to depression
how to overcome this pain
miscarriages are really hard
I lost a set of twins about 15 years ago.
It still makes me sad to wonder what they would be today.
yes , mine is very worst case .In winter time at... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hi! How are you today?
not too great at the moment
Oh no. I am sorry to hear that. Why do you feel that way?
because of the covid, I am afraid of going out in public
I totally get that. The world is a scary place right now with the pandemic.
and I get no help from my kids, they want me to stay in
Have you tried virtual... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 3 | Hello there, how is life treating you today?
terrible, i got dumped. the other day. im alone during a pandemic.
Your partner has left you? I am very sorry to hear that. How long were you together for?
7 years
Wow that is a really long time. I can understand why you are feeling so lousy. Is there any chance of reconcili... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | hi
Hi! How are you today?
am good ..what about you?
I'm doing well. How can I help you today?
a break up with my partner please read up
I'm so sorry. I went through a bad break up last year. Can you tell me what happened?
Are you there?
yes i am ahere
i and this lady dated for 2weeks
suddenly she said she doesn't love ... | {
"empathy_score": 5,
"relevance_score": 4,
"understanding_score": 2
} |
4 | 3 | Hi! How are you doing today?
I am struggling with how to turn in this situation. My son is unreasonable but I am trying to help him get through school. My boyfriend finds the situation intolerable.
That sounds really hard. Does your son fight with you a lot?
Yes, since he got back from NYC he is disrespectful. That is ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Hello, how are you today?
I do not know what to do. I feel like shit.
Okay try not to worry. Can you tell me a bit about why you feel so bad?
I got kicked out of the home I was living in.
Wow I am really sorry. Were you living with family, or with friends?
I lived in a rented room.
So you were thrown out from a place y... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | How can I assist you today?
I am not happy at all
I feel that I can help you.
I have felt bad on Christmas as well, but feelings pass.
The fear of layoff from job
You are making the right decision to talk to me.
So, you are in fear of losing a full-time job or pat-time job?
What makes you think and fear that layoffs at... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
5 | 4 | Hello
Hello
fuck Arteta , Burley still beat him today, it is seriously distasteful
hi
How can I help you tonight>
I cannot even eat let alone of sleeping
my club let me down
So just so I understand, your sports club struggled today so you are frustrated by this.
yes, on a big way , very frustrated
I can tell how frustr... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 3
} |
2 | 1 | Hi there!
hello! what is on your mind today?
My girlfriend dumped me recently. I'm so lonely. I want another girlfriend, but I'm afraid that I'll never find another one like my last . I don't want to go through the turmoil again.
breakups can be really hard!
can i ask why she dumped you?
Yes. And this one has been so h... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hi, how are you?
Hi there! I'm great, what about you? How can I help today?
My girlfriend dumped me for someone else! I've been really shook up.
I'm so sorry to hear that :( Do you have any idea why?
I think she just lost interest in me? It happened a couple of months ago. I wish I could get over it. I can't get her of... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 1 | Hi, how are you feeling?
Hey, I'm doing good at the moment. How about yourself?
Not too bad! It looks like a lovely day out.
Haha, I wish I could say the same. New York is depressing, cloudy and cold.
Well make sure you're bundled up and warm!
I got the heater on and a sweater, working from home so it's not too bad.
So... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
3 | 1 | hi there, how are you and how can i help?
hey!
not too bad but like i said
im going into university and my parents want to me to do architecture
when im really into engineering
money is a large factor so-
i see. are your parents paying for your university?
well money as in like salaries later on
tuition fees aren't an ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | I just can't make myself get started. There are so many dishes.
Sometimes even every day tasks can seem overwhelming. Do you have an idea of what makes you put off the dishes?
I feel like I just don't know where to start.
How long have you been hesitant to start?
I guess it has been a few days now.
I get it. Sometimes ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 3 | I'm still sad about it.
Do you think I should contact him?
Please tell me more about your story
I am living abroad and was really into this guy. We dated for almost a year but both wanted to do our summer vacation with friends. When he got back, he told me he was with another girl. I broke up with him. Now I miss him.
... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Hello!
Hi, how are you?
I'm stressed out about my finals coming up.
Let me make sure I understand. Your feeling stressed about your finals.
That is correct
I understand what that is like. What is your biggest fear?
I think I'm most scared that I'm going to study a lot but not do well and then not get good grades in my ... | {
"empathy_score": 5,
"relevance_score": 4,
"understanding_score": 2
} |
4 | 2 | Hi. How are you?
I am good
Thats great! How are you feeling?
Now i am better
I know that things have been hard during this pandemic for a lot of people.
Expect to have lot of mixed feelings.
Mixed feelings have you been having? It's completely normal and understandable to have them.
Sometimes when you are having mixed ... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
4 | 1 | Hello how are you?
i am good thank you how are you doing?
how may I help you today?
I'm ok
I'm having a hard time communicating with my husband.
what seems to be making it hard to communicate with him?
Every time we talk about anything we get into an argument it feels like that anyway
how long has this been going on?
W... | {
"empathy_score": 5,
"relevance_score": 4,
"understanding_score": 1
} |
5 | 2 | So it really happened just like that
What happened?
My life just got flipped-turned upside down
In West Philadelphia born and raised, on the playground is where I spent most of my days
Chilling out maxing relaxing all cool and all shooting some b-ball outside of school
when a couple of guys who were up to no good
It se... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | hi..how are you today..What is it you want to talk about today?
Hi..Iam doing good..iam feeling very sad about breaking up with my girlfriend
Oh I can understand..when did the break up happened..
A month ago and still iam not able to come out if sadness.
Oh Do you want me to suggest some ideas of overcoming sadness in ... | {
"empathy_score": 5,
"relevance_score": 4,
"understanding_score": 2
} |
4 | 1 | Hey there! How are you feeling today?
Not so well
Is something troubling you?
im very sad about my situation
I'm sorry to hear that. I know how bad it can feel when life throws you a curve-ball. Can you tell me about your situation?
my girlfriend was break up with me two days ago
Oh dear. That is a very upsetting situa... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | Im so depressed
I am really sorry to hear that.
It just wont end
What is making things so hard?
Now Im in quaritine again cant leave the house
I dont have anyone to tak to
I definitely understand that. I also have been having a hard time in quarantine.
Plus my work hours have been cut
Do you have people you can talk to... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 3 | I need help
I broke up with my girlfriend
and i'm very sad and don't know what to do
can you provide any assistance?
I'm so sorry, the alert sound did not play for me.
I'm sorry to hear you broke up with your girlfriend, that is a rough situation to be going through.
yes, she cheated on me
i was suppose to marry her
Th... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
5 | 1 | How can I be of support?
I've lost my job due to COVID and I'm really worried.
That is so difficult because you lost your job. What are your goals at this point?
I want to look for a new job, but I'm worried about being out with COVID.
I see that you are worried because working in an environment while dealing with COVI... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
2 | 1 | Hello
hello
What's on your mind?
I have real bad anxiety about the possible 2nd shut down due to the rise in Covid
so many people lost their job during the first shut down
We are on the same boat
its extremely draining
I understand how you feel. I think others feel the same too, that we're exhausted no matter if we're ... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
3 | 2 | hello
Hello, how are you today?
I'm good, I feel anxious whenever I think of my career
I understand. I often feel the same when my day starts.
people around me seems to achieve great things and get promoted but I am still at my current position
Do you know of some triggers that might cause this anxiety?
I fell like I a... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hi there
Hi there, how are you feeling at the moment?
I'm feeling pretty anxious.
I am really sorry to hear that, is there anything specific causing this do you think?
I was a bartender before covid and I lost my job and it's really difficult for me. It's causing a lot of anxiety.
So you feel as though the virus has ha... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 1 | Hello! How are you today?
Hello. I am alright and yourself?
I am just a little bit upset at the situation
I am doing well, I am sorry to hear you are upset
I thought I could trust my best friend. I really saw her as my sister. ..but I was wrong
I am not sure how to deal with this
I'm very sorry to hear you are feeling ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hi, how are you feeling tonight? Is there anything I can help you with?
hi
feeling upset
I'm sorry to hear that. Can I talk you through what you're experiencing?
i am sad because of my love
That's frustrating to hear. What is your love?
its gone, she left me
That's awful. I'm so sorry to hear that. How did it happen?
s... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 3 | Hello
Hello
How may i help you today?
I have a co worker who sleeps all the time at his desk. I physically work hard everyday
I can understand how you are feeling.
It makes me mad. No one says a word to him, he just sleeps and gets paid for it.
Has anyone else noticed him sleeping all the time at his desk?
My boss said... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 3 | Hey, how are you doing?
Not the best, but I'm surviving.
hello?
By surviving, it is more of a personal situation or an outside dilemma affecting you.
is it*
I just haven't been able to find any work. I guess that is an outside dilemma, but being this behind on bills and feeling this helpless to change my situation has ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Hey, how are you today?
Hello! I am doing ok today. Just getting through the day I suppose.
It sounds like you're having a rough day.
Anything in particular happened?
Just an average day if I had to describe it. Nothing particularly unusual or bad. Worked for about 8 hours and now no plans for the night
I get that. Som... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | I'm so worried about my child who has so much homework and despite studying all night still is struggling.
Hello! How are you feeling today?
I'm a bit worried today and nervous.
You are a very good parent to care and worry. I get it, I am a mom myself! Is your child doing digital learning or in person?
It's actual a hy... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 2 | Hello
Hello
How are you
I've been better.
I'm overly anxious and feeling depressed about work.
What is happening at work that makes you feel likes that?
I just feel like im not getting the support I need.
I'm relatively new at my job, so I go to the more senior staff for advice, but I seldom ever get help.
I see, is th... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | Hi, how are you doing?
I'm fine and how are you ?
I'm doing well. Did you have anything you wanted to talk about?
I'm doing well. Did you have anything you wanted to talk about?
Yes I am problems with sleeping.
*having
Is getting a good night's sleep becoming an issue?
Is getting a good night's sleep becoming an issue?... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
5 | 3 | Hi, what can I do to help you?
I am having such a hard time because Mom does not deserve this. I wanted her to grow old in love and happy. Now, it's over. I am just so very sad for her.hello
hi
hi
Thanks for your sharing and sorry to hear about that
Ty. Death is so hard.
How would you deal?
I felt the same way as you w... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hi there, how are things?
Hi Can I help you
Yes trying to get over the passing of my aunt a week ago.
You tell me
That's so sad. I am sorry!
Thanks, it is actually a week today. My mother has taken it particularly hard, they were best friends
I can understand very how your mom is going through hard time.
Thanks. I real... | {
"empathy_score": 5,
"relevance_score": 4,
"understanding_score": 1
} |
4 | 2 | Good afternoon
Good afternoon
I lost my job 1 month ago and I can't find a new one, I have fear and anxiety that soon I will have nothing to pay with for my rent. Would you be able to suggest me how to cope with my fear?
I am sadden to hear that. I'm sure if you think positive and try really hard you will find a job an... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
4 | 1 | Hello
Hello, how are you doing today?
I was looking for some assistance. I lost my job 4 month ago
Losing your job is one of the biggest stressors in life, how have you been handling it?
Well first few month was kind off alright, Was looking for a job in different places without success. And now I am really depressed a... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Can you please share what is on your mind?
Hello. I am dissapointed in the teachers that I always get. They seem to make my courses so much harder.
I think I just get incredibly unlucky at times.
I see. You feel unlucky and disappointed that the teachers cause your courses to be challenging?
Exactly. I compare myself t... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | hello how are you today?
Hi there. I'm OK but have had a difficult time at work recently
i am sorry to hear that, would you like to talk about it?
Yes I have been given what I can only describe as ridiculous feedback by my manager and it had annoyed me greatly. I'm thinking about complaining about it.
It is always hard... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hello.
hello
How are you this evening?
I am doing ok. I am feeling very sad .
How are you?
I am doing well, I am sorry to hear you are feeling sad.
What is bothering you tonight?
I am going through a terrible divorce from an abusive narcissitic ex,
But we have two young kids.
I haven't seen them in months because he li... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Hi there how are things with you?
Hi I'm having trouble sleeping, have a lot on my mind...sometimes I wake up in the middle of the night and can't get back to sleep
I am sorry to hear that. I have insomnia and I know how horrible it is. Have you seen your doctor?
not for this
It might be worth it. They might be able to... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 1 | Hello my name is Sharon, how are you today? :)
Hi Sharon. Am good just concerned about my son.
Oh I see. What's happening with your son?
I suspect my son is in bad company. His most recent behaviour is so different from what I am used to
Oh that's hard to deal with. My daughter ran with a bad crowd for a while and I re... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 3 | Hi, How are you doing today?
Hi, How are you doing today?
I feel like shit and I don't know how I can move on.
I can't help but feel there must be something wrong with me, or if I did something wrong.
It sound like you are having a really hard time right now.
Like I had all these plans and they just came crashing down,... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
3 | 2 | Hello
Hello
I just don't feel enthused about anything lately.
I am so sorry to hear that. How do you feel right now?
Just kind of "blah."
I understand that feeling. Have you lost interest in things that you normally would enjoy?
I don't know that I have exactly lost interest. I still do them, but somehow it feels like ... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
3 | 2 | hello, I need some help
Hi, tell me all do you want to say!
I'm just really nervous about my fnial
final
I have to get a really high grade, a 95, in order. to pass the class
ohhh, but don't worry. do your best effort and you will get 95
I'm trying hard, but I just feel so much pressure
I work 2 jobs to pay for school, ... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
5 | 1 | Hi
hello. How are you?
I'm honestly having a rough time
I'm sorry to hear that. Could you tell me about it?
Sure. I just lost my job and school is out so I feel like I have lost purpose
Thank you for telling me. I'm sorry to hear that. What did you do for your job?
I was a manager of a retail store that closed.
I see. ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 1 | please am not able to get sleep like 6 months now please help me
Are u overthinker?
i think sometimes i am thinking too much will that be the problem since i also avoid to think when am on my bed
I can feel your feelings .. Get yourself tired for something like workouts, House cleaning and traveling . These things made... | {
"empathy_score": 4,
"relevance_score": 2,
"understanding_score": 1
} |
5 | 1 | hello
hi
how is your side? Please how may I be of help
I would just like someone to talk to, very reserved because of covid
I could see that you are indoor and bored because of the pandemic season
yes very lonely and no one to talk to, world is so scary
everyone says so, life is in circle, you just need to keep on push... | {
"empathy_score": 5,
"relevance_score": 2,
"understanding_score": 1
} |
4 | 1 | Hello how are you?
I'm, okay, thanks, and you? I'm feeling a bit down because I'm alone for the holidays.
Well that's no good, does your family live far away?
Yes, my family is scattered all over the country, like Seattle, Georgia, PA. I'm sure I'm not the only one with no plans this weekend, though.
True but I can und... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Hello!
Hi!
How are you doing today?
I am so very angry and disgusted with my life
I'm sorry to hear that. Why do feel that way?
My husband keeps calling me names degrading me not respecting me. I am so angry because he does this in front of our kids
He doesnt do it all the time but its enough to make me feel inferior a... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hi.
You there buddy?
I would appreciate your help if you're there.
Hey is everything okay?
No, not really. How about you?
Can you tell me what is bothering you? I have many times in holidays past felt like you and I always find it best to talk it out.
Due to this pandemic, I am fearful for my job and financial situatio... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 2 | Hi there how are you today?
I feel horrible to be honest. I can't get anything done.
I am really sorry to hear that.. would you like to talk about it?
I guess... But I doubt this will be of any help. I am just here because my mother pressured me.
So, I hear you saying that you're not enthusiastic about having to talk a... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
2 | 1 | Hello.
Hi, how are you? What would you like to talk about today?
I am sad since my friends are going out tonight without me.
That's too bad. Did they not invite you? Where are they going?
They are going to the bar. No they didn't invite me. I am not sure why.
I'm sorry to hear that. Did you have a falling-out?.
The pan... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 2 | How are you doing today?
I'm not so well.
I see you aren't feeling so well. What seems to be going on?
I'm really anxious over a breakup.
I'm sorry to hear that you are experiencing a breakup. That's really hard.
I'm not sure where to go or what to do?
Just from chatting with you, I can see how anxious you are in tryin... | {
"empathy_score": 5,
"relevance_score": 5,
"understanding_score": 2
} |
3 | 1 | Hi, how are you? I am dealing with a lot right now!
Hello! How can I help?
What is wrong?
My job is driving me nuts! I can't handle it anymore.
How is it driving you nuts?
The pressure has been building and building. They keep giving me more responsibility, but no more help! The pandemic has really made my job a lot ha... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 2 | Hello! How are you?
I am dong good. How are you?
Also Merry Christmas!
Merry Chirstmas.
I'm doing good!
So how can help you? Is there anything bothering you today?
I lost my job and very distressed about it.
Oh I'm so sorry to hear that :(. That is terrible
Yes..
Have you started looking for a new one?
I know this is d... | {
"empathy_score": 3,
"relevance_score": 4,
"understanding_score": 2
} |
4 | 2 | Hello, how are you today?
Hey, I've been having a really rough day.
My mom and I got into an argument
I'm sorry to hear that, what's happening?
How bad was the argument? What was it about?
She got pretty upset when I took off my shower head without telling her. Somehow, we ended up arguing about how I don't respect her... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
5 | 3 | Hi! Are you having a good day?
doing well, but it could have been better, how are you doing ?
I am okay thanks. Do you have anything specific that you'd like to talk to me about?
yes, I'm currently under pressure to retake a work certification program that is about to expire. I'm not quite ready and I'm about losing my... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
3 | 2 | Hello.
Hi how are you doing today?
I'm alright, just feeling a bit depressed.
Im sorry you are feeling depressed. Whats making you feel that way?
Thanksgiving is this week and I will be spending it alone.
Youre spending thanksgiving alone? Do you usually spend Thanksgiving alone?
Yes, and no because of COVID I haven't ... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
4 | 3 | Hello there, how is life going for you right now?
Is there anything on your mind that you would like to talk about?
I am happy to listen if you want to talk.
so sorry i had stepped away
I have been having a bit of a bad time in life lately so I can understand and empathise if you are too
i heard the bell ticking and ke... | {
"empathy_score": 4,
"relevance_score": 1,
"understanding_score": 1
} |
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