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https://www.forbes.com/sites/micahsolomon/2018/03/06/the-worst-customer-service-advice-of-all-time/
7 Pieces of Dangerous Customer Service Advice (Plus What To Do Instead)
7 Pieces of Dangerous Customer Service Advice (Plus What To Do Instead) On the subject of customer service, some of the received wisdom out there is flat-out wrong. The stakes here are significant; with the wrong customer service approach you can sabotage your business results in the short run and your company reputati...
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https://www.forbes.com/sites/micahsolomon/2018/03/10/the-customer-service-habit-initiative-drive-yourself-to-be-as-good-as-zappos-nordstrom-virgin/
These Customer Service Habits Can Drive A Company To Rival Zappos, Nordstrom, Virgin
These Customer Service Habits Can Drive A Company To Rival Zappos, Nordstrom, Virgin If you invest the time now to establish the essential habits of customer service excellence at your company, you can later sit back and, to a large extent, watch your business drive itself. This is the approach I take as a customer ser...
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https://www.forbes.com/sites/micahsolomon/2018/07/13/messaging-and-the-customer-experience-how-bozeman-startup-quiq-helps-office-depot-overstock-com/
How Messaging Transforms Customer Service And Support: A Visit With Bozeman Startup Quiq
How Messaging Transforms Customer Service And Support: A Visit With Bozeman Startup Quiq Things have been looking bright for customers of Office Depot since last year, when the business messaging startup, Quiq, helped the company to add text messaging to their communication mix. According to Mike Myer, Quiq's founder a...
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https://www.forbes.com/sites/micahsolomon/2018/08/16/this-seattle-startup-uses-ai-to-personalize-customer-experience-marketing-at-gap-alaska-air-wynn/
This Seattle Startup Uses AI And Machine Learning To Personalize Customer Experience, Marketing
This Seattle Startup Uses AI And Machine Learning To Personalize Customer Experience, Marketing With all the tools and channels available to help brands reach customers, it still seems like most brands out there are floundering  in their efforts do so effectively. This is obvious to any customer who has purchased a pro...
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https://www.forbes.com/sites/micahsolomon/2018/11/08/a-surprising-new-way-to-grow-your-business-the-seth-godin-interview/
The Seth Godin Interview: Growing Your Business Through The 'Smallest Viable Audience' Approach
The Seth Godin Interview: Growing Your Business Through The 'Smallest Viable Audience' Approach If you haven’t been introduced to the workings of Seth Godin’s iconoclastic brain, here’s a peek: The contrarian marketer once turned down a likely opportunity to be on Oprah. To be clear, this was years ago, and, as I recal...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-19914-story.html
Woman Matador Slays Macho Tradition
Woman Matador Slays Macho Tradition When Cristina Sanchez first ventured into bullrings with cape and sword, fans anticipated a bloody spectacle. They were sure the blood shed would be hers, not the bull’s. She proved them wrong. After slaying the required minimum of 60 small- and medium-size bulls as a novice, Sanchez...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-19915-story.html
Loving Spouse Lays Wife to Rest in Their Backyard : Memorial: Dazzling flowers and a view of Narragansett Bay mark Anke Whalen’s Prudence Island grave. Her husband, Daniel, won permission from zoning board for unorthodox cemetery.
Loving Spouse Lays Wife to Rest in Their Backyard : Memorial: Dazzling flowers and a view of Narragansett Bay mark Anke Whalen’s Prudence Island grave. Her husband, Daniel, won permission from zoning board for unorthodox cemetery. Daniel Whalen’s backyard has a flower bed, surrounded by a wall of flat stone laid by a m...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-19916-story.html
Ex-Rep. Rostenkowski to Begin Prison Term in July
Ex-Rep. Rostenkowski to Begin Prison Term in July Former Rep. Dan Rostenkowski will begin serving a 17-month federal prison sentence for mail fraud on July 22, U.S. District Court Judge Normal Johnson ordered Friday. Johnson ordered the Illinois Democrat to report first to the federal prison medical facility at Rochest...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-19917-story.html
Body-for-Hire Puts His Soul Into the Job (But His Brain Costs Extra)
Body-for-Hire Puts His Soul Into the Job (But His Brain Costs Extra) Maria Gonzalez loves to make a scene in public, but since her divorce, a ready victim has been hard to come by. So imagine her delight when she received a Paco Cao Rent a Body gift certificate for her birthday. The piece of paper entitled her to one h...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-19921-story.html
Farmers’ Face a Harvest of Dust in Great Plains
Farmers’ Face a Harvest of Dust in Great Plains C.J. Rose squints beneath his sweat-stained cap and scans the sun-scorched wheat fields that support his family. What he sees scares him. Dead tired and coated with dust, the lanky farmer-rancher has little to show for months of plowing and planting but a stretch of shriv...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20034-story.html
Finding a World of Change in Santa Ana
Finding a World of Change in Santa Ana They moved into the city’s toughest neighborhoods two weeks ago, with their sleeping bags and wide-eyed idealism--20 college students from places including Olympia, Wash.; Kalamazoo, Mich.; and Newport Beach, ready to change the world by summer’s end. But the unpaid interns for Ki...
bd9075a2b106e3aa45e756a52d93e88f
https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20035-story.html
Hearst Corp. Plans Spark Coastal Fight
Hearst Corp. Plans Spark Coastal Fight For the better part of a century, the mountains and coastal moors that William Randolph Hearst regarded as the most beautiful countryside on earth has remained almost as wild and empty as when he first saw them. Along with neighboring Big Sur, this is one of those epic stretches o...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20036-story.html
Anniversaries Mark Golden Years in L.A.
Anniversaries Mark Golden Years in L.A. At 21, Merle Levine had already seen more of the world than he wanted from the top gunner’s turret of a B-17 bomber. Like so many other American GIs just home from the war, he simply wanted to get on with his life. Discharged two months after the U.S. dropped the atom bomb on Jap...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20041-story.html
New No. 2 Man in Russia Faces Uncertain Future
New No. 2 Man in Russia Faces Uncertain Future Until Wednesday, he is busy saving Russia from communism. But what will Alexander I. Lebed--patriot, folk hero and indestructibly virtuous soldier--do next with the mighty political sword that Boris N. Yeltsin has put in his hand during an electoral battle for the Russian ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20042-story.html
State’s GOP Delegates Oppose Abortion Plank
State’s GOP Delegates Oppose Abortion Plank In sharp contrast to their colleagues from some other states, a substantial majority of California’s delegates to this summer’s Republican National Convention oppose the party’s current strong antiabortion stand and would favor removing the issue from the party platform altog...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20044-story.html
G-7 Nations, Russia Pressure Bosnian Serbs
G-7 Nations, Russia Pressure Bosnian Serbs The leading industrial democracies and Russia threatened Saturday to reimpose sanctions on Bosnian Serbs and their patrons in Yugoslavia in a marked escalation of the campaign to remove top rebel leaders from power and eventually bring them to trial for war crimes. Using a car...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20045-story.html
Clinton Calls for ‘Full Assessment’ of Saudi Bombing
Clinton Calls for ‘Full Assessment’ of Saudi Bombing As troops began installing a 400-foot security perimeter around a military compound bombed by terrorists last week, President Clinton on Saturday appointed a retired general to carry out a “full assessment” of the attack and to review the safety of U.S. forces across...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20046-story.html
Diving Right In : Water Rescue Training Grooms Newfoundlands’ Instincts to Save Swimmers and Boaters
Diving Right In : Water Rescue Training Grooms Newfoundlands’ Instincts to Save Swimmers and Boaters It was crunch time Saturday morning and young Monty knew it. The water rescue test was just a few months away and his job was to prove, during a pretest run-through Saturday in Oxnard, that he should be allowed to take ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20048-story.html
At Least 12 Fires Erupt Across Southland as Mercury Soars
At Least 12 Fires Erupt Across Southland as Mercury Soars Hampered by unusually torrid temperatures, hundreds of Southern California firefighters parried numerous wind-lashed fires Saturday that destroyed or damaged at least 16 residences, blackened thousands of acres, jammed traffic and forced the evacuation of reside...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20049-story.html
Wind-Fed Fires Break Out Across Southland
Wind-Fed Fires Break Out Across Southland Hampered by record-breaking heat, hundreds of Southern California firefighters parried numerous wind-lashed fires Saturday that destroyed or damaged at least 15 residences, blackened hundreds of acres, jammed traffic and forced the evacuation of residents and horses. It was not...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20050-story.html
Water Rescue Training Grooms Newfoundlands’ Instincts
Water Rescue Training Grooms Newfoundlands’ Instincts It was crunch time Saturday morning and young Monty knew it. The water rescue test was just a few months away and his job was to prove, during a pretest run-through Saturday in Oxnard, that he should be allowed to take the test, that he was lifeguard material to the...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20051-story.html
Mexican Troops Search for Self-Styled New Rebel Group
Mexican Troops Search for Self-Styled New Rebel Group Mexican army troops, helicopters and armored cars searched the wooded mountains of Mexico’s impoverished Guerrero state Saturday, tracking a well-armed group of masked men and women identifying themselves as a new rebel army seeking to overthrow the government. Doze...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20052-story.html
2nd Hurricane in a Week Ravages Mexico’s Pacific Coast
2nd Hurricane in a Week Ravages Mexico’s Pacific Coast Hurricane Boris walloped Mexico’s Pacific coast with 90-mph winds on Saturday, flooding the lobbies of seafront hotels and tossing fishing boats against the seawall in this popular resort city. A 6-year-old boy was killed when a roof collapsed in a working-class ne...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20053-story.html
New Prime Minister Maps Moderate Path for Turkey
New Prime Minister Maps Moderate Path for Turkey New Prime Minister Necmettin Erbakan, an Islamist governing with a pro-Western coalition ally, set out a moderate plan of action Saturday that was far from his often radical manifesto. Erbakan charted a middle way between East and West in foreign policy, espoused free-ma...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20054-story.html
RWANDA : $1,000 Offered for Each American Killed
RWANDA : $1,000 Offered for Each American Killed A Hutu rebel group has offered a $1,000 bounty for the head of every American killed in Rwanda, and $1,500 for that of U.S. Ambassador Robert Gribbin, senior Western diplomats said. U.S. Embassy officials in the capital, Kigali, confirmed the threat and said U.S. citizen...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20055-story.html
LEBANON : Guerrillas Attack Israeli-Occupied Zone
LEBANON : Guerrillas Attack Israeli-Occupied Zone As many as three Hezbollah fighters were killed when guerrillas attacked Israeli-backed militiamen in southern Lebanon, triggering Israeli air and artillery response, security sources said. The sources, speaking on condition of anonymity, also said three militiamen of t...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20061-story.html
NASA Says Columbia Crew Can Extend Mission, Set Record
NASA Says Columbia Crew Can Extend Mission, Set Record NASA decided Saturday to keep the space shuttle Columbia aloft a 17th day, which would make the medical-research flight the longest in shuttle history. Flight directors determined the U.S., French and Canadian crew had conserved enough power to lengthen the mission...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20062-story.html
Gore Calls for More Efforts to Link Schools to Internet
Gore Calls for More Efforts to Link Schools to Internet Touting California’s high-profile “NetDay” last March, Vice President Al Gore and Education Secretary Richard W. Riley on Saturday urged parents, educators, community organizers and technology experts to launch similar volunteer efforts to bring schools onto the i...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20063-story.html
NEW YORK : 1st Superman Comic Fetches $61,900
NEW YORK : 1st Superman Comic Fetches $61,900 Steve Geppi knows the value of a good superhero. The owner of a major comic book company spent $61,900 for a copy of the 1938 comic in which Superman first leaped tall buildings in a single bound. Geppi outbid two other collectors at Sotheby’s sixth annual sale of comic boo...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20065-story.html
ILLINOIS : Rostenkowski Prison Term Begins July 22
ILLINOIS : Rostenkowski Prison Term Begins July 22 A judge ordered former Rep. Dan Rostenkowski to report to a federal medical prison in Rochester, Minn., July 22 to begin serving a 17-month sentence for mail fraud. The Illinois Democrat, who underwent prostate surgery in May, wanted to report to a federal prison in Ox...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20066-story.html
Man Mauled by Bear in Fair Condition
Man Mauled by Bear in Fair Condition The condition of a man who was mauled after he climbed into the Manchurian brown bear enclosure at the San Diego Zoo was upgraded to fair following surgery, a hospital spokeswoman said Saturday. The man remained at Mercy Hospital after surgery Friday to close a gash in his groin, sa...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20068-story.html
Three Men Killed in Hit-and-Run Crash
Three Men Killed in Hit-and-Run Crash Three Southern California men were killed in a hit-and-run crash early Saturday. A Los Angeles Police Department spokesman said the accident occurred about 2:10 a.m. at Main Street and Adams Boulevard in South-Central Los Angeles when a speeding black Dodge Ram pickup ran a red lig...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20069-story.html
CHESS : INTERNATIONAL NEWS
CHESS : INTERNATIONAL NEWS The World Chess Federation (FIDE) world championship match has passed the halfway point, and Anatoly Karpov of Russia holds a 7 1/2-4 1/2 lead over challenger Gata Kamsky of New York. Karpov needs only 3 points in the final eight games to win the match. Kamsky has played very aggressively in ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20070-story.html
Tiny Tim Involved in Electric Cart Incident
Tiny Tim Involved in Electric Cart Incident Herbert Khaury should have tiptoed through the Philadelphia airport. Instead, the entertainer better known as Tiny Tim used an electric cart that ran out of control for more than 50 feet, injuring two people. Khaury admitted to airport police that he had had two beers before ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20071-story.html
Condition of Man Mauled by Brown Bear at San Diego Zoo Improves From Serious to Fair
Condition of Man Mauled by Brown Bear at San Diego Zoo Improves From Serious to Fair The condition of a man who was mauled after he climbed into the Manchurian brown bear enclosure at the San Diego Zoo was upgraded to fair following surgery, a hospital spokeswoman said Saturday. The man remained at Mercy Hospital after...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20072-story.html
3 Killed, 6 Hurt as Group’s Van Overturns on I-10
3 Killed, 6 Hurt as Group’s Van Overturns on I-10 A van carrying members of a San Bernardino youth group overturned on a freeway, killing three and injuring six, when the driver dozed off, the California Highway Patrol said. The van was traveling about 75 mph when it went out of control Friday morning on Interstate 10 ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-20147-story.html
Rockets’ Red Glare
Rockets’ Red Glare Costa Mesa is one of five O.C. cities that permit the sale of fireworks. The $450 licenses go to nonprofit agencies only. Buena Park, Garden Grove, Santa Ana and Stanton also allow sales, but displays will fill the night skies Thursday from locations throughout the county. Sales Boom Number of firewo...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-22588-story.html
Medfly Blues: She was the only Mediterranean...
Medfly Blues: She was the only Mediterranean... Medfly Blues: She was the only Mediterranean fruit fly found in the Los Angeles Basin since 1994. . . . But her timing was terrible. The fertile but unmated female landed in a Burbank trap the same day officials lifted California’s last medfly quarantine, declaring victor...
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https://www.latimes.com/archives/la-xpm-1996-06-30-mn-22589-story.html
Skeptics of Unusual Surgery Undergo a Change of Heart
Skeptics of Unusual Surgery Undergo a Change of Heart When Dr. Randas Batista spoke at a Woodland Hills heart meeting last weekend, cardiologists clustered excitedly around him afterward, practically begging a photographer to take a picture of them with him. But two years earlier, when the Brazilian surgeon had attempt...
2faaca58709af554f1f05b90745df9f0
https://www.latimes.com/archives/la-xpm-1996-06-30-op-19941-story.html
The Reel America
The Reel America Perhaps it was no accident that the movies began just as the American frontier was pronounced closed. According to historian Frederick Jackson Turner, whose 1893 “Frontier Thesis” changed the face of American historiography, it was on the rugged frontier where Americans shaped their character and defin...
2f47d921ca7789fd4ada714bc7ad1c76
https://www.latimes.com/archives/la-xpm-1996-06-30-op-19942-story.html
Psst, Wanna Read Your FBI File? Check It Out!
Psst, Wanna Read Your FBI File? Check It Out! The work of two low-level gumshoes in the White House who got background files on more than 400 employees of past administrations has mushroomed into a major embarrassment for President Bill Clinton. What is still unclear is whether it was all a “bureaucratic snafu,” as the...
f5628e15f079662a9985ef0e686fb24f
https://www.latimes.com/archives/la-xpm-1996-06-30-op-19943-story.html
The Deadly Rage Against Riyadh’s Repressive Regime
The Deadly Rage Against Riyadh’s Repressive Regime The shocking terrorist attack in Saudi Arabia on an apartment complex housing U.S. Air Force personnel and their families suggests that America may have identified the wrong enemy in the Persian Gulf area. Since the Gulf War, the United States has followed a policy of ...
3b0483568b24438417b1a8b71dbe16cb
https://www.latimes.com/archives/la-xpm-1996-06-30-op-19944-story.html
A Watershed Moment Is Here for the Public Schools of L.A.
A Watershed Moment Is Here for the Public Schools of L.A. It’s a time of change for the Los Angeles Unified School District, as new leaders come into office in both the school board and the teachers union this week and the district prepares to pick its fourth superintendent in a decade. These important developments occ...
92ef3092605acedf625529bd074cdb29
https://www.latimes.com/archives/la-xpm-1996-06-30-op-19945-story.html
Old, Alone and ‘Found Down’
Old, Alone and ‘Found Down’ A study published in the New England Journal of Medicine last week documents a growing problem for which the medical community has “no treatment plans”: an alarmingly high death rate in patients who were “found down"--unable to get up or even reach a telephone. Some patients had been on the ...
df4e70b481f638c56f348ac221c6ead1
https://www.latimes.com/archives/la-xpm-1996-06-30-op-19946-story.html
President Clinton
President Clinton * If the old cliche holds true--every knock is a boost--President Clinton is a shoo-in for reelection. STAN M. FULLER Hacienda Heights
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https://www.latimes.com/archives/la-xpm-1996-06-30-op-19948-story.html
Day Higuchi
Day Higuchi * Thank you for your interview with Day Higuchi (Opinion, June 23). This man should not be president of United Teachers-Los Angeles. He should be governor of California. Higuchi understands the commitment that must be made to education in this state. Taxpayers cannot afford to use “bureaucratic inefficiency...
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https://www.latimes.com/archives/la-xpm-1996-06-30-op-19949-story.html
Facing Illness With Friends
Facing Illness With Friends * Re “Friends in Sickness and Health,” June 19: My husband and I, with the help of our siblings and teenage children, manage the care of our elderly parents and in-laws, who suffer from various combinations of dementia, emphysema, stroke and chronic heart failure. It’s quite an effort, even ...
db8d114c1bb20c174c6d47705501045e
https://www.latimes.com/archives/la-xpm-1996-06-30-op-19950-story.html
Razing St. Vibiana’s and L.A. Landmarks
Razing St. Vibiana’s and L.A. Landmarks * As evidenced by your June 25 article (“St. Vibiana’s Could Be Razed Next Month”), the archdiocesan juggernaut inexorably steamrolls toward achievement of its goal: complete demolition of St. Vibiana’s, whatever the means. Mayor Richard Riordan, the City Council and many other i...
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https://www.latimes.com/archives/la-xpm-1996-06-30-op-19951-story.html
Freedom for a Kingpin of Thugs
Freedom for a Kingpin of Thugs Due to an inexplicable and unwise settlement, Emmanuel Constant, Haiti’s most infamous thug, has been freed from a U.S. prison. Constant was the founder and director of FRAPH, the largest paramilitary group in Haiti. He is accused in the Caribbean nation of having supervised the murder, t...
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https://www.latimes.com/archives/la-xpm-1996-06-30-op-19952-story.html
City Hall Lobbyists
City Hall Lobbyists * When I read “A Privilege Only Money Can Buy” (The Spin, June 23), one of those little cartoon lightbulbs lit up over my head. Which lobbyist should I contact or to which councilperson should I make a “contribution” to get my Silverlake-area street cleaned, as it hasn’t been swept in over two month...
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https://www.latimes.com/archives/la-xpm-1996-06-30-op-19954-story.html
Recycling to China
Recycling to China * “China Engages in Trash Talking Over Garbage” (June 16) did a good job highlighting the importance of the growing trade of recyclable paper to China. However, the article states that California is seeking to reduce the waste stream because of U.S. Environmental Protection Agency requirements. In re...
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https://www.latimes.com/archives/la-xpm-1996-06-30-op-19955-story.html
Computer Theft
Computer Theft * Re “When Computers Ditch School,” editorial, June 18: Thank you for calling attention to the problem of computer theft, which faces not just LAUSD, but all our schools. After thieves used hacksaws to rip our computers out of their supposedly “secured housings,” we were informed by police that nothing w...
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https://www.latimes.com/archives/la-xpm-1996-06-30-op-19973-story.html
The Reel America
The Reel America The Opinion Survey The movies have long offered a refracted view of America. When Federico Fellini won his honorary Oscar, he explained the phenomenon: “I come from a country, and I belong to a generation, for which America and the movies were almost the same thing.” If you were explaining the American...
5de64c5dde4ef86e8fd72574b2e8944c
https://www.latimes.com/archives/la-xpm-1996-06-30-op-20178-story.html
‘Wedge’ Issue Corners Feinstein
‘Wedge’ Issue Corners Feinstein Republicans like California Gov. Pete Wilson have gotten so much political mileage out of the immigration issue that it’s easy to overlook the fact that many Democrats have done the very same thing. Granted, Democrats do their immigrant-bashing less crudely than, say, Pat Buchanan. But t...
fbdf809d8678b695693a2ae6f6b63e25
https://www.latimes.com/archives/la-xpm-1996-06-30-op-20181-story.html
Hold Japan’s Feet to the Fire
Hold Japan’s Feet to the Fire With problems in the U.S./China trade relationship taking the forefront of late, few people are aware that a time bomb was set to explode in Tokyo next month that could have resulted in U.S. sanctions against Japan. Although a last-minute agreement between President Clinton and Prime Minis...
3b55539e5384c6e4032f8e5fa17d694a
https://www.latimes.com/archives/la-xpm-1996-06-30-re-19882-story.html
Taking the Aquatics Plunge
Taking the Aquatics Plunge When I first put in our elevated pools--one to be a fountain, the other, a quiet pond for water plants--I tried every aquatic and bog plant I could lay my hands on. A few years later, I had discarded most and settled on just a few of the “floaters.” These nautical types include the showy wate...
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https://www.latimes.com/archives/la-xpm-1996-06-30-re-19883-story.html
BOOMTOWNS
BOOMTOWNS The five fastest-growing housing markets in the United States in 1995: 1. Las Vegas 2. Naples, Fla. 3. Phoenix 4. Atlanta 5. Raleigh-Durham, N.C. Los Angeles was No. 88, one up from last-place New York City. Anaheim was No. 74. Source: Chicago Title.
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https://www.latimes.com/archives/la-xpm-1996-06-30-re-19885-story.html
‘Cagney’ Wants Off Old Beat
‘Cagney’ Wants Off Old Beat Two-time Emmy-winning actress SHARON GLESS and her husband, producer BARNEY ROSENZWEIG, have listed their residence on Broad Beach in Malibu at $3.2 million. Gless, who is in London starring with Tom Conti in Neil Simon’s “Chapter Two” at the Gielgud Theatre through July 13, is best known fo...
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https://www.latimes.com/archives/la-xpm-1996-06-30-re-19886-story.html
Arts Center Tour Set
Arts Center Tour Set The Los Angeles chapter of Commercial Real Estate Women will host a walking tour of Santa Monica’s new arts center, Bergamot Station, in conjunction with its meeting on July 9. The tour begins at 6 p.m. Cost is $27.50. For information, call (310) 358-5115.
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https://www.latimes.com/archives/la-xpm-1996-06-30-re-19887-story.html
Southland Gold Rush : Southland home builders and architects take home bulk of Grand Awards at the 1996 Gold Nugget design competition : Southland Shines at Building Awards
Southland Gold Rush : Southland home builders and architects take home bulk of Grand Awards at the 1996 Gold Nugget design competition : Southland Shines at Building Awards In one of their strongest showings in recent years, Southland home builders and architects won 27 of 42 Grand Awards at the 1996 Gold Nugget design...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19956-story.html
Angels’ Loss Leaves Lachemann Burning
Angels’ Loss Leaves Lachemann Burning There’s sweater weather, earthquake weather and, on a 91-degree afternoon at Anaheim Stadium, home-run weather. Then again, the Oakland Athletics hit eight homers on a cool evening Thursday, so maybe the simple explanation is that the Angels’ pitching isn’t so hot. The A’s chalked ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19958-story.html
Dallas Send Parks to Minnesota, Makes Room Under Salary Cap
Dallas Send Parks to Minnesota, Makes Room Under Salary Cap The Dallas Mavericks traded forward Cherokee Parks to the Minnesota Timberwolves on Saturday in a deal that will put the Mavericks about $3 million under the new NBA salary cap. For Parks, a first-round pick last year who starred at Marina High and Duke, Minne...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19959-story.html
BASEBALL DAILY REPORT : DiSarcina Decries Team’s Inconsistency
BASEBALL DAILY REPORT : DiSarcina Decries Team’s Inconsistency With each passing losing streak, the questions arise: How does this one rank with the megaslide of 1995? And what do the Angels need to do to break out of their latest slump? Shortstop Gary DiSarcina fielded the latest round of queries. “The difference I se...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19960-story.html
Lachemann Tells His Team to Relax, Have Some Fun
Lachemann Tells His Team to Relax, Have Some Fun It was hard to tell what was hotter--the 91-degree temperature, the Oakland Athletics overcoming a five-run deficit to hand the Angels their fourth consecutive loss, or the 35-minute verbal lashing Manager Marcel Lachemann administered after an 11-9 loss. Lachemann is no...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19961-story.html
Rising Horak Takes Fall in Semifinal
Rising Horak Takes Fall in Semifinal What goes up must come down. Helena Horak, after rising to new heights, fell hard Saturday in the semifinals of the Southern California Junior Sectional tennis championships. Horak, of Westlake Village, an unseeded player competing in the 16-and-under division, was defeated by unsee...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19963-story.html
Notre Dame’s Piedra Proves Again He’s a Hart Breaker
Notre Dame’s Piedra Proves Again He’s a Hart Breaker The Notre Dame High boys’ basketball team should take along senior guard Jorge Piedra whenever the Knights play Hart. For the second time this summer, Piedra beat the Indians with a last-second shot as he made a three-point basket with three seconds to play to give N...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19964-story.html
Trouble Down the Line : Like His Nicaraguan Father, JetHawks’ Molina Finds Path to Majors Full of Cruel Twists
Trouble Down the Line : Like His Nicaraguan Father, JetHawks’ Molina Finds Path to Majors Full of Cruel Twists Last Sunday was Father’s Day in Nicaragua, so Luis Molina made sure he called his dad in Central America during the week. After some aimless chitchat about the weather and family matters--the kinds of things p...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19965-story.html
JetHawks Support Wooten in Rout
JetHawks Support Wooten in Rout The police dog-attacks-padded-burglar demonstration in the middle of the first inning was a success: Nobody got hurt. Then again, damage had already been done. And it would continue. The JetHawks scored in the top of the first and went on to score plenty more in a 7-1 victory over the Hi...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19968-story.html
Huntington Beach Wins Its 15th Title in 18 Years
Huntington Beach Wins Its 15th Title in 18 Years With the music of Soundgarden blaring from the loudspeaker on the sand, it was obvious this was no ordinary high school sporting event. It’s surfing and Huntington Beach High, the West Coast’s perennial surfing school, won its 15th National Scholastic Surfing Assn. champ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19969-story.html
Piranhas Lose Johnson, Game to Iowa, 56-50
Piranhas Lose Johnson, Game to Iowa, 56-50 Kurt Warner threw for 306 yards and five touchdowns to lead the Iowa Barnstormers to a 56-50 Arena Football League victory over the Piranhas Saturday night at Veterans Auditorium in Des Moines. Warner connected on touchdown passes of 23, 12, 14, eight and 36 yards. Willis Jaco...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19971-story.html
Sorber Gets Goal To Help Wiz Beat Dallas and the Heat
Sorber Gets Goal To Help Wiz Beat Dallas and the Heat Mike Sorber scored in the 39th minute to give the Kansas City Wiz a 1-0 victory over the Dallas Burn on Saturday night in a Major League Soccer game played in sweltering 104-degree conditions in Dallas. Garth Lagerwey made four saves for the Wiz, who improved to 6-9...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19972-story.html
Edison’s O’Bric Wins Heptathlon Title
Edison’s O’Bric Wins Heptathlon Title Edison standout Kerry O’Bric captured the heptathlon title at the junior national championships Saturday at Ohio Wesleyan University in Delaware, Ohio. O’Bric posted the nation’s third-best hepthatlon score with 5,114 points. Ashley Bethel, who will be a junior at Mission Viejo Hig...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19997-story.html
As Owner, He Wasn’t the Victor
As Owner, He Wasn’t the Victor Pro football can be a very dangerous game. I mean, how’d you like to find yourself on the Chicago Bears’ five-yard line, third and goal, with a minute to play and the Bears four points ahead? Or would you prefer to be fading back to pass with a guy they call the Refrigerator bearing down ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-19999-story.html
HOTLANTA : Officials Sweat It Out as Even the Army Is Being Called Out to Beat the Heat
HOTLANTA : Officials Sweat It Out as Even the Army Is Being Called Out to Beat the Heat In 1732, in an attempt to lure the world to the colony he founded, James Edward Oglethorpe described Georgia as “always serene, pleasant and temperate, never subject to excessive heat or cold, nor to sudden changes; the winter is re...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20003-story.html
And Remember, You Can’t Spell O’Neal Without L.A.
And Remember, You Can’t Spell O’Neal Without L.A. What will it take to bring Shaquille O’Neal to Los Angeles? Yes, an airplane, but what else? Besides a multimillion-dollar contract to play for the Lakers, it seems pretty clear Shaq ought to realize right now that moving his base of operations to Los Angeles makes a lo...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20005-story.html
Baseball’s Amateur Hour : This Is Probably the Last All-College U.S. Team to Compete in the Olympics
Baseball’s Amateur Hour : This Is Probably the Last All-College U.S. Team to Compete in the Olympics USC outfielder Jacque Jones is sitting in the dugout at USA Baseball’s training facility and reflecting on the national team’s 36-6 record on the 1995 summer tour, including a four-game sweep of powerful Cuba. “We have ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20006-story.html
Dream Team Might Need Diplomatic Immunity
Dream Team Might Need Diplomatic Immunity We have added another real charmer to our Olympic basketball team, in naming nasty little Seattle guard Gary Payton to replace Glenn “Big Greedy Dog” Robinson on the roster of “Dream Team III.” This is the same Gary Payton you might recall from his collegiate days at Oregon Sta...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20007-story.html
Olympic Scene : Legal Splash Embarrassing to Burgess
Olympic Scene : Legal Splash Embarrassing to Burgess Olympic preparation for a swimmer, ideally, does not include conferring with legal counsel 19 days before the opening ceremony. For Greg Burgess, the out-of-pool developments last week included a continued effort by rival Ron Karnaugh to eliminate him from the U.S. t...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20008-story.html
Sampras, Graf Become Old Reliables
Sampras, Graf Become Old Reliables While others around them lose their heads, Pete Sampras and Steffi Graf can be counted on to keep theirs. The defending Wimbledon champions seem to be the only tennis players here capable of playing up to their station. The dust has settled after the first week of a very wild Wimbledo...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20010-story.html
Gold Cup Field Is Minus a Big Cigar
Gold Cup Field Is Minus a Big Cigar It has been 25 years since Ack Ack carried 134 pounds while winning the Hollywood Gold Cup. When Jack Meyers, the racing secretary at Hollywood Park, loaded up Buddy Fogelson’s and Greer Garson’s recently purchased 5-year-old with four more pounds than he had carried in his previous ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20011-story.html
Williams Knocked Down to Size
Williams Knocked Down to Size Tall beat small in the desert steam Saturday night as Henry Akinwande avoided the charging Jeremy Williams for two rounds, then slammed him to the canvas in the third. Groggy, bloody and with a broken left middle finger the only reward for his aggressive efforts, Williams attempted to craw...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20012-story.html
Germany and Czech Republic Meet for European Soccer Title
Germany and Czech Republic Meet for European Soccer Title It is Europe’s strongest team against the upset specialist. Germany aims for its third European title in its fifth final today against the upstart Czech Republic, which has beaten Italy, Portugal and France. Germany will be without two of its most experienced an...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20013-story.html
Divac, Hornets Open Dialogue
Divac, Hornets Open Dialogue Vlade Divac took his first step Saturday toward accepting a future as a Charlotte Hornet, speaking by phone with Bob Bass, the club’s vice president of basketball operations, and Coach Dave Cowens and, just as important, agreeing to talk again today. If this wasn’t a breakthrough, it was at...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20014-story.html
Sorber’s Goal Is Winner for Wiz
Sorber’s Goal Is Winner for Wiz Mike Sorber scored in the 39th minute to give the Kansas City Wiz a 1-0 victory over the Dallas Burn on Saturday night in a Major League Soccer game played in sweltering 104-degree conditions in Dallas. Sean Bower assisted on the winning goal and Garth Lagerwey made four saves for the Wi...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20015-story.html
THE NBA / MARK HEISLER : A Keen Sense of Direction Comes From Lakers’ West
THE NBA / MARK HEISLER : A Keen Sense of Direction Comes From Lakers’ West East is east but West is still best: There aren’t a lot of general managers who would have dared this one, trading one of the game’s better centers for a 17-year-old high school guard, but he’s Jerry West and they’re not. No one had drafted a hi...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20018-story.html
BASEBALL DAILY REPORT : Jo Lasorda Rips Replacement Talk
BASEBALL DAILY REPORT : Jo Lasorda Rips Replacement Talk Manager Tom Lasorda, out of his hospital bed and walking Saturday, is scheduled to be released from Centinela Hospital Medical Center today. It’s the best he has felt since being admitted a week ago when he underwent an angioplasty to clear a clogged artery, said...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20019-story.html
Pettitte Gains 12th Victory as Yankees Defeat Orioles
Pettitte Gains 12th Victory as Yankees Defeat Orioles Andy Pettitte insists his sore left elbow is fine. He won’t get an argument from the Baltimore Orioles. Pettitte became the American League’s first 12-game winner Saturday, giving up only three hits in seven innings as the New York Yankees defeated the Orioles, 4-3,...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20022-story.html
South African Makes Case With Strong Showing
South African Makes Case With Strong Showing Introducing Peter Williams, international swimming’s Don Quixote. The pony-tailed holder of the fourth-fastest time in history in the 50-meter freestyle (22.18 seconds) doesn’t have the backing of his native country South Africa, spent the week leading up to the Santa Clara ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20023-story.html
OLYMPICS 19 DAYS TO THE GAMES : U.S. Teams Get First-Round Byes
OLYMPICS 19 DAYS TO THE GAMES : U.S. Teams Get First-Round Byes The top eight teams gained first-round byes in a draw held in Marseille, France for Olympic beach volleyball. Roberto Costa Lopes and Franco Vieira Neto of Brazil are top-seeded in the event, followed by three American teams--Carl Henkel and Sinjin Smith, ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20024-story.html
OLYMPICS 19 DAYS TO THE GAMES : Kenyan Great Fails to Make the Team
OLYMPICS 19 DAYS TO THE GAMES : Kenyan Great Fails to Make the Team Ismail Kirui, a gold medalist in the 5,000 meters at the 1993 and 1995 World Championships, failed to make the Kenyan Olympic team after finishing eighth in 14 minutes, 10.41 seconds at the trials in Nairobi. Tom Nyariki was the surprise winner of the ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20025-story.html
OLYMPICS 19 DAYS TO THE GAMES : Drug Ban Lifted for Australian Coach
OLYMPICS 19 DAYS TO THE GAMES : Drug Ban Lifted for Australian Coach Banned Coach Scott Volkers was ecstatic with a decision that will let him be at poolside with his Australian swimmers at the Olympics. Volkers had a two-year suspension by FINA, swimming’s world governing body, reduced from one year to seven months by...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20026-story.html
Bagiu Hits Olympic Jackpot on High Bar
Bagiu Hits Olympic Jackpot on High Bar Above Mihai Bagiu loomed the high bar, the final piece of equipment that stood between him and the U.S. men’s Olympic gymnastics team. Beyond it lay the fork in the road. One path led to Atlanta. The other led back home to mom’s. Bagiu’s mission on Saturday afternoon, concisely pu...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20027-story.html
OLYMPICS 19 DAYS TO THE GAMES : Brazil Ranked First but U.S. Gets Byes
OLYMPICS 19 DAYS TO THE GAMES : Brazil Ranked First but U.S. Gets Byes The top eight teams gained first-round byes in a draw held in Marseille, France for Olympic beach volleyball. Roberto Costa Lopes and Franco Vieira Neto of Brazil are top-seeded in the event, followed by three American teams--Carl Henkel and Sinjin ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20028-story.html
OLYMPICS 19 DAYS TO THE GAMES : Kenyan Great Fails to Make the Team
OLYMPICS 19 DAYS TO THE GAMES : Kenyan Great Fails to Make the Team Ismail Kirui, a gold medalist in the 5,000 meters at the 1993 and 1995 World Championships, failed to make the Kenyan Olympic team after finishing eighth in 14 minutes, 10.41 seconds at the trials in Nairobi. Tom Nyariki was the surprise winner of the ...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20029-story.html
OLYMPICS 19 DAYS TO THE GAMES : Payton Officially Becomes Team Member
OLYMPICS 19 DAYS TO THE GAMES : Payton Officially Becomes Team Member Seattle SuperSonic guard Gary Payton was selected for the U.S. Olympic basketball team Saturday in Colorado Springs, replacing Glenn Robinson, who has an injured Achilles’ tendon. Payton, the NBA’s defensive player of the year and a three-time all-st...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20030-story.html
Zulle Races to Win First Stage of Tour de France
Zulle Races to Win First Stage of Tour de France Alex Zulle, last year’s runner-up in the Tour de France, won the cycling race’s prologue Saturday as five-time defending champion Miguel Indurain finished seventh. Zulle, a Swiss, was timed in 10 minutes, 53 seconds over the 5.8-mile rain-slicked route through the street...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20031-story.html
History Barely Still on Souchak’s Side
History Barely Still on Souchak’s Side The most surprised man in golf last Sunday wasn’t John Cook, who was playing so poorly three months ago he thought about quitting, then set out in search of the top 72-hole tournament score in PGA Tour history. No, it was Mike Souchak, who was so sure his 41-year-old record was hi...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20032-story.html
Zulle Races to Win Prologue in Tour de France
Zulle Races to Win Prologue in Tour de France Alex Zulle, last year’s runner-up in the Tour de France, won the cycling race’s prologue Saturday as five-time defending champion Miguel Indurain finished seventh. Zulle, a Swiss, was timed in 10 minutes, 53 seconds over the 5.8-mile rain-slicked route through Den Bosch, Ne...
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https://www.latimes.com/archives/la-xpm-1996-06-30-sp-20033-story.html
Norman Disqualified for Mislabeled Ball
Norman Disqualified for Mislabeled Ball Greg Norman, who handled his historic collapse at the Masters in April so well, exited with equal grace from the Greater Hartford Open in Cromwell, Conn., after he was disqualified late Friday for using an improperly labeled ball. Norman had informed golf officials that there mig...
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https://www.latimes.com/archives/la-xpm-1996-06-30-tm-19797-story.html
The Shape of Things to Come?
The Shape of Things to Come? Nina J. Easton’s “civil society” is not, of course, a quick fix to all the social problems that we face (“The Year is 2016 and American Society Has Finally Become Civilized,” May 19). But it illustrates that conservatives do believe that if Americans have the will to come together and conti...