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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Average
The owners are extending the benefits of an old investment.
Needs all kind of improvements, but still acceptable.
Better for family with kids and no high expectation. | 3 | null |
Great location, but dated
I stayed at the Chicago Congress Plaza during the ACC conference in March 2012. The hotel was in a great location but that was probably the only good thing about it. The whole place is very dated and needs a refurb. There are cracks in the walls and small bits of plaster falling. It was also a... | 2 | null |
Give it a miss
Don't be fooled this place is ghetto. Upon arrival it looks swank and hip but it is GHETTO.
The lobby area is very nice and the check-in staff are really nice. The folks at the bell desk are also great as well. If you're an Orioles fan, this Hilton also has an enviable location right next to the ball par... | 2 | null |
New Remodel, Now Bad Service
Where to begin? Clearly this hotel needed a facelift, but what happened to the professional and polite staff? All gone. The front desk leaves so much to be desired, including one girl who used two different names - depending on what phone she was answering?? Very dimissive in their attitude... | 1 | null |
Definitely not normal Marriott quality
Very big complex which knocks this hotel down several grades. We were there recently for a 3 night stay to attend a conference at this location. The room we were forced to take was in the Park Tower. This is the back end of the hotel and apparently dug into the hillside as you are... | 3 | null |
Great service, good value @ Courtyard Austin University
I hate to start with this but I was a little disappointed. I've been staying in all new Holiday Inn Express locations of late and I guess I've been spoiled. For roughly the same price, H.I. Express offers bigger, newer & nicer rooms and a large and plentiful conti... | 3 | null |
DONT STAY HERE. SCAMMERS
Upon arriving at this hotel the staff appeared to not have a clue to what was going on. They gave room keys to new guests that came back to let them know the room was already occupied. This was initially a huge concern for the safety of our belongings. After waiting for the staff to go see if o... | 1 | null |
disappointing experience
We were in the Dana in October 2012 for 5 nights. I did not manage to sleep more than 2 hours without waking up, due to the Chicago police department, but mainly because the very noisy airconditioning. On top of the noise from the outside and from the inside, sounds from other rooms on the corr... | 2 | null |
Staff Focus
The staff needs to put more focus on service provided to the rooms when customers have a multiple day stay! My stay was for two days and there was no service provided for towels and coffee. Some lights in the room did not work. | 3 | null |
27 days and VERY pleasant stay
We stayed here for nearly 4 weeks straight while my husband was here for business. We had a ground floor room in the smaller building overlooking the putting green. We were not far from the pool but never heard any pool noises (big plus!!). King size bed was pretty comfortable, no real co... | 4 | null |
Don't bother
We were in San Antonio for my birthday. We are platinum members of SPG and are used to good Starwood service. On check in we were up graded to a suite and the room was large but somewhat dated in decor. When we went in the bathroom we found a very unusual amenity EARPLUGS. They were very needed, we were on... | 1 | null |
Never again!
Just got back from a weekend at this resort. This place was chosen by my husband's employer for incentive/awards weekend for the top so many employees and their wives. When my husband checked in at the front desk, they told him there was a mix up on the rooms. We were assigned a horrible tiny room which we... | 1 | null |
Let down
I was in room 804, which is very far from the elevator. The bathroom had clearly not been cleaned, it had the last guest hair in the shower wall and "other" in the tub. The shower head is green with algae / mold. The hallway leading to the room is under construction, had I know I would have booked elsewhere. | 2 | null |
Lovely hotel in a great location
We stayed in the Nikko twice during our vacation, for a total of 15 days. We had originally booked a different hotel for the second half of our trip but cancelled it and booked the Nikko, as it felt like home after the first week!
The room was very clean, comfortable and quite spacious ... | 4 | null |
REALLY NOISY (train's horn)-location is good near downtown
We Stayed In This Hotel For Two Nights.Railway Is Exactly Located behind Of This Hotel And Every 20 Minutes A Train Pass And Horn .
After One Night I Asked Reception That I Want To Leave And I Don't Want To Stay , But He Told me ,They Will Not Refund Money And ... | 2 | null |
HOOD/ BED BUGS INN
Do not ever go there i really can not stand this place. such a rip off. nice location for close to downtown and free parking on sunday-thursday that is it. the service sucks, the rooms are old and ugly with only a flat screen television. i would never step foot in there if my life depended on it. i t... | 1 | null |
Fabulous place to stay.
We had a great experience, staff was awesome, if you need a breakfast place instead of eating at the hotel; which I admit their food is very tasty and organic too, go to the Hash house, and the mission restaurant. I would recommend staying here, it's beautiful, just needs a bit more heating for ... | 5 | null |
Fancy Comfortable but EXPENSIVE !
So much money just for a damn night. Regularly the price is like 167 for each night. Which is crazy. Other than that the beds are very comfortable. Sometime's in lobby they offer free drinks ( lemonade ] . Movie night for children . and very close to america's capitol. like 3 blocks aw... | 3 | null |
much better
We stayed at the G.H. for the second year in a row for a business meeting.
Our stay this year was markedly more enjoyable... thanks to a front desk manager by the name of ''Izzy". i explained to him that we had had a less than stellar experience in 2011 and he proceeded to procure for us a very nice room, a... | 4 | null |
Good Budget Experience
This is in a pleasant neighbourhood in the 79th district, and there was good food all around the area. Good brunch location at Fred's.
We got a room for three, and it was clean but dated as they divided the one bedroom suite into two rooms, with the toilet in the centre. Well, paint was peeling, ... | 3 | null |
Hospital
The bed Wasn't comfortable. And the rust in the tub was gross please fix it, the rest was fine
The coffee was terrible and the breakfast was cold, the room was ok for the money | 3 | null |
Wonderful staff
This hotel is in a great location for access to interstates and tons of restaurants and Ballantyne is a particularly nice area of Charlotte. The lobby has been redone and the room was clean and comfortable. There's a walking trail around the lake right behind the hotel with access to the greenway. Busin... | 5 | null |
Good value as far as New York is concerned
The suite was nice and very big. Large selection of TV channels and the air conditioning was good.
All the staff we encountered were extremely pleasant particularly one gentleman who was usually around the lobby holding the elevator for guests.
He informed us that Obama and Ro... | 3 | null |
Old but acceptable
This is an older hotel and it shows. But the staff were super helpful and very friendly. The food breakfast was standard hotel food and they have an evening appetizers deal which once again is just ok but seeing thats it free you can't complain. It is close to the airport, but otherwise the location ... | 3 | null |
Stay at The Goodnite Inn Calabasas instead as this Goodnite inn is poor
Breakfast was fine - muffins , juice, tea and coffee. Rooms werent as bad as I expected although there was hardly any natural light in the rooms! sound proving was appalling and the guests seemed to be driving through or working on contracts in the... | 2 | null |
Huge hotel; great location; somewhat impersonal; best for business folks
This is a huge hotel with two towers. The location is simply excellent. You can walk to several attractions; lots of restaurants nearby; movie theaters, shopping not too far (under a mile).
I stayed in the renovated tower (I believe its the East s... | 3 | null |
Nice hotel in a dicey neighborhood
This is a relatively new hotel, a nice refurb of a solid building. I have stayed here a few times and feel OK walking from this hotel to the Inner Harbor or Fells Point with the sun up, but not after sundown. The rooms are nice, and pretty quiet in spite of being in a city. Nice hot s... | 4 | null |
Thank you
Hi my name is Casey Hertel, I am a person with a disability and confined to a wheelchair, I recently stayed 3 days in your Hotel and was amazingly pleased by it, the Staff was great an very helpful and did everything they could to accomodate us being people disabilities. Thank you, I will be sure to recommend... | 5 | null |
Very Convenient for PHL Fliers
The location and easy access from Terminal B is a highlight of this property. It was a cold and rainy night, but I didn't have to step one foot outside. A great start to my stay!
The Front Desk Staff at both check-in and check-out were extremely friendly and efficient.
My room (7th floor)... | 4 | null |
Not what I've come to expect of Marriott
Disappointed by my stay at this property. First of all, outside signage is non-existent. I drove completely around the building twice (there is a small, attached convention center) before asking two guests sitting on a bench if they were by the entrance door. They directed me ba... | 3 | null |
Never again
I'm HIlton Diamond and got a room with a broken TV, busted bathroom tile, and a view of a parking garage. When I enquired as to why I didn't get an upgraded room (or at least a room in good working condition), the front desk associate's smug response was "You should have checked in earlier". Adding insult t... | 1 | null |
Beautiful hotel but a few warnings
This hotel is close to many restaurants and bars in uptown Charlotte. The location is great for getting on the public transportation railway and the convention center. The hotel rooms were spacious, clean and inviting. When we checked in we were not welcomed very nicely from the front... | 4 | null |
Hotel Room Good/Front Desk Staff Not So Much
I have stayed at this Westin before and enjoyed it. I like the rooms, I like the restaurant on site. I like the proximity to the convention center.
I don't like the way the staff at the front desk treats you. We were there for a cheer competition and it was very busy - so I... | 2 | null |
As the rating suggests... average
Stayed here with my partner for the first time and was dissapointed. At the time of the stay the rate was quiet high but we decided to stay regardless as I knew the location would be excellent for all the activites we had planned around hollywood. Having previously stayed at Roosevelt ... | 3 | null |
Great location
The hotel is just around the corner of Times Square, which gives it a great location.
The hotel has the atmosphere of a living room with a somewhat dated appearance.
The furniture is made of rattan which is not easy to clean. So to me the hotel and the room did not have a very clean and fresh look.
We ... | 4 | null |
Business Trip
This hotel is right next to LAX and is actually a very nice Sheraton. Staff are very helpful and courteous and the outdoor pool (could be bigger in size!) and hot tub is a welcome touch fro weary travellers.
Rooms were large and nice but as other people have commented the bathrooms could do with being upd... | 4 | null |
Service is super, services need support.
Stayed at the Eastgate Tower for nine nights. Chose it because of the affiliation with the Affinia brand, which I love. It's not a true Affinia experience though.
The employees were lovely, helpful, everything you'd want. The room sizes were great. The whole experience was effic... | 3 | null |
our recent stay at the palomar hotel, philadelphia
We are a couple of tourists from Turin, Italy, and have just returned from a trip to the States spending in our last stay at the middle of September a couple of nights at the Palomar Hotel of Philadelphia which left us greatly disappointed.
The building in itself lacks... | 2 | null |
Thermostats in all rooms have been disabled
I used to stay at the Waldorf on business and loved it. But I had not stayed there for many years and wanted to "treat" myself and my son this past weekend. We awoke the night we checked in extremely hot, and discovered we could not operate the thermostat. Try as we may to tu... | 1 | null |
Dated and in need of TLC
I was at this hotel for a conference and this stay will be my first and last. The overall feel of the hotel is dated and dingy. My room was gross. There were stains on my carpet that several of us agreed could be blood. I was missing a closet door. The drain in my shower would not allow water t... | 1 | null |
motel 6
I've stayed at a motel 6 before and really enjoyed it, so this trip I booked another motel 6. When I arrived I had to wait 2 hours to get room because the hotel was full. now once I got a room the place was nice until the next morning I saw a roach in the bathroom so I killed it. I told the manager and he did m... | 2 | null |
Worst hotel experience I've ever had - and I work in hospitality!
We picked this hotel because we were looking for a somewhat inexpensive hotel in this neighborhood, and Rodeway Inn had quite decent reviews. I'm not sure where other reviewers stayed, because it was filthy and horribly staffed.
Location is fantastic. Ke... | 1 | null |
Not as good as it used to be.
My hubby and I have stayed at the motel several times in the past 5 yrs. Ever since our son moved nearby. Our last stay however was 1 1/2 yrs. ago. Since that time it seems that the hotel has gone down hill somewhat. Our room smelled of smoke even when it was supposed to be non smoking. We... | 2 | null |
Overall Excellent Experience
My husband and I stayed at this location a couple weeks ago for part of our summer vacation. We are Hilton Honors members and, between business and pleasure, stay in a lot of Hampton Inns. This property did not dissapoint! I will say that when we first pulled in the neighborhood was a littl... | 5 | null |
"Down at the heels" would be a wild understatement
My kids called it 'sketchy', but that would be putting it mildly. The place is a dump. We have traveled all over the world and stayed in all manner of accommodations. I've staying in truly tiny rooms in Denmark, so tiny was OK. This place, though, was tiny, falling apa... | 1 | null |
Wonderful Hotel!
My boyfriend and I recently stayed at this hotel for three nights. We stayed in the south tower and had a great view of the city. The rooms were very clean and modern. The beds were extremely comfortable. It is so close and within walking distance to the Gaslamp District and Seaport Village. The pool a... | 5 | null |
Felt spoiled traveling on Business
I traveled to Dallas to meet with a new client and they reserved a room for me at The Stoneleigh. What a great hotel! I was impressed from the moment I walked in. My room was extremely comfortable, it was a nice surprise to sleep so well on the road. | 4 | null |
Hidden Fees! Beware!
I spent the thanksgiving holiday in this hotel. The hotel is in a relatively isolated location, has friendly staff, and a good view of the lake but that's about it. The room was average and our view of the lake was partially by a tree. You could hear the noises in the other rooms through the walls ... | 1 | null |
Nice Hotel, great location
Rooms are big and clean, the beds are so comfy!
Service is first class except at the bar , where you always have to wait for a long time before any one comes to see you.
The room service is really efficient and fast, but like most of room services, it is overpriced.
WiFi works absolutely fin... | 4 | null |
What an amazing bday
THE STaff went out of their way to make my bday memorable I cant thank them enough. Thanks for rocking my 47th!!! And the restaurant alone is worth the trip!!! Let the waitstaff guide you through their menu and take some risks you will be rewarded. This hotel is for the light of spirit. Absolutely ... | 5 | null |
Club Quarters Standard: Great Location and Hotel
First and foremost, the DC Club Quarters is in a great location: walking distance to Dupont Circle and Farragut North and Farragut West Metro Stations. It was also less than a mile from Whole Foods, which was helpful with self-catering. During our most recent stay, my hu... | 4 | null |
Best experience TOP NOTCH!
This was our first time staying at Staybridge. Ms. Eskierka and her staff made our stay feel like a second home. She was wonderful, supportive and most graciously handled our stay. Professional, courteous attitude and ensured that our family received the best price while staying in El Paso, T... | 5 | null |
Quick 1 night stay
Was in town for 1 night on business. Didn't spend much time at the hotel, but the staff was friendly at check-in and the rooms were clean. Prices in downtown SF aren't typically going to be cheap, and this was no exception. | 4 | null |
security
I would like to complain about the security around this place, my son drove down from Missouri with his 2 kids to Killeen , we all drove to San Antonio 4 kids and 4 adults, we arrived at the hotel at 10PM, service was good, got checked in, the next morning at 7AM, we went to leave and needless to say my son's ... | 2 | null |
The Dorm Room
First time at a W anywhere. We used our Starwood points to stay here. Decent location in the Soma district. The problem for me was that the bar area overflows into the elevator and lobby check in area. Too many people all over the place. The rooms look like they were decorated by 18 year old college fresh... | 3 | null |
good location, noisy room
The location is good for where I needed to be: easy walking distance to the convention center. This is the best priced hotel in this area. It's also close to the 16th street pedestrian shopping area. Front desk staff was very courteous. Free internet is helpful.
Breakfast served both cold and ... | 3 | null |
Nice location, gorgeous lobby, but 2.5-3 star rooms at 4 star prices...
My family stayed here for a recent vacation trip to New York City. It was our first time in the city and we wanted to stay near the "action," and this hotel just a couple of blocks from Grand Central Station and a short walk from Times Square is de... | 3 | null |
Decent hotel, slightly weak service
Staying in New York for 3 days on business, the firm organised for the group to stay at the Loews Regency. The hotel itself was nice enough, although parts of it are a bit dated. I only ate breakfast in the hotel, and that was excellent. Room was comfortable although a/c was a bit no... | 3 | null |
Good stay, nice hotel
We stayed one night at this hotel. The hotel is easy to get to and in a great location. Our room was clean and comfortable. We booked with a GREAT rate that included breakfast at the little cafe. The breakfast was good, our whole family enjoyed it. We would definitely stay there again! | 4 | null |
First trip to NY
Hotel is a small European style hotel conveniently located to attractions and restaurants. Rooms are small and very well used. Staff was delightful and helpful. Compared to the prices we saw for nicer hotels, this was more reasonable - still New York expensive. | 4 | null |
They should be ashamed!!!!!!
We were appalled to see the entirely sub standard condition of two rooms in this property! My horses @ home live in more sanitary quarters than we were expected to endure @ this lodging! Needless to say we could not stay there in that filth, but the nite manager refused to honor my request ... | 1 | null |
Magnificent property
We attended a conference at this facility and it was fabulous! This place is definitely set up for conferences and knows how to do them right (at least from a participant standpoint). The room was clean and bright and the staff was very helpful. Would stay here again. | 5 | null |
good location
We stayed in the hotel beginning of november. It has a very good location. It is very close to Hollywood boulveard. Just a few steps to Dolby Theater and city sightseeing tour bus stop.
Staff is very friendly and helpful. Free WIFI , HBO and parking are another benefits of this hotel.
Continental breakfas... | 4 | null |
Good Downtown Option
A 10 minute stroll to the ball park.
Friendly staff, from the lads at the door to the staff at the reception...... spotlessly clean room..... and a surprisingly good breakfast that was more than the "continental" spread that is so often the norm.
Now if only the Blue Jays had bothered to show up...... | 4 | null |
Centrally located hotel in New York City
My boyfriend and I stayed in the Affinia Manhattan for 3 nights at the beginning of January 2012. It is located right across the road from Penn Station so we took a train directly from Newark to the hotel ($12.50, 15 minutes). This was really convenient and meant that there was ... | 5 | null |
Where do I begin........?
Avoid this hotel at all costs.
Hair in the bathroom after service, the iPod device didn't work, I had to continually ask for new laundry bags and dockets, you have to take two lifts to leave the hotel which is a chore after a few days, the TV was poorly tuned, the bathroom had very old plasti... | 1 | null |
Would've given it only 1 star if it weren't for -
the fact that the hotel is generally very clean and the staff very nice. Between 7 different pillows i could not find one that wasn't aweful and the bed was broken; it was one of those adjustable on each side, but that didn't work, and it was by far the most uncomfortab... | 2 | null |
Decent, Nice Staff, Nothing Great
Stayed here for business. The conceirge staff was very helpful. It is in a nice location. The pool is small and there is not enough louge chairs. The pool is on the th floor and it is bare, not even a plant or anythiing in the area. The lounge bar is small but food was decent. Drinks o... | 3 | null |
Four stars for the property, minus a star for the service
The Back Bay Hotel offers significant aesthetic pleasures:
- fancy Frette linens
- plush bathrobes
- no slippers, but who's that picky?
- small rooms, but it IS Boston
- across the street from one of my favorite restaurants in Boston
- walking distance from the ... | 3 | null |
Small room, but quiet, clean and good price for NYC
stayed here one weekend in March with my husband and teenage daughters, the 2 full size beds were small, as full size usually is, but very comfortable, the bedding was warm and cozy, and not any of that old i don't want to touch that comforter stuff. the room was very... | 4 | null |
Your Average Courtyard
Stayed here during Super Bowl week. I found the mattress and pillows to be somewhat uncomfortable as opposed to some of the Hampton Inns I've stayed in. The hotel appears to be relatively new and the service was good. The small shampoos stocked in the room are a pain to open, they need to find an... | 3 | null |
Really nice stay -- roomy and comfy!
My daughter and I came here to check out Denver University and it was as good as an experience as we could've asked for. Nice staff, friendly and fast service, and clean large suite that viewed the mountains. Its the nicest courtyard I've stayed in to date - and I have over 38 Marri... | 4 | null |
Good Location in the Times Square Storm
My wife and I stayed here in June of 2012. We had tickets to see a show and were only in town for two days; we wanted to stay near to the theater and enjoy the Midtown area. They have recently remodeled the lobby and lounge areas and did a great job. The decor is sleek and hip, m... | 3 | null |
Not What I Expected
Overpriced. Windowi n bathroom open to the room, in a double bed room for goodness sakes, terrible view from room window. Furniture had taken a beating and looked so. Three phones in one room, standard size. One worked. Lobby was loud and cold, nice view in the lobby. Wasn't impressed by staff. Cost... | 2 | null |
Great Location
Unlike many of the reviewers on here, I had excellent service at the InterContinental Chicago. No service complaints whatsoever. Anyone I spoke with there was extremely gracious and helpful. I will agree, however, that they do go a bit overboard charging for each little thing. $7 for a bottle of water is... | 4 | null |
Dirty....
Good:
1) Location- good if you want to watch a football game. Bad if you want to be close to the airport (its the farthest hotel away from the airport in that priceline "name your own price' group)- about 7 miles.
2) Parking. Free. No space issues on non-game day (the clerk tells me they sell their spots on g... | 1 | null |
Off-gassing polyurethane
This is a brand new hotel. Within the past month, in fact within the past week, the hardwood floors were polyurethaned. They look lovely. Very shiny. However the fumes from the toxic overlay have not aired out. Fumes are flammable and often cause headaches. My husband is allergic to the fumes a... | 1 | null |
Would Have Given and Above Average Rating...
Stayed here while in NYC on business. It was fashion week and all of my usual picks in Midtown were either sold out or priced beyond my comfort level. This property is conveniently located adjacent to Grand Central Station. Was greeted by staff at the top of the escalator an... | 3 | null |
Modern, Well Located, Great Front Desk
Stayed for a weekend night. Reception was great. Room was modern with plank wood like flooring. Only quibble was a very noisy private party in the roof restaurant till after 1:00 am.
Would stay again. | 4 | null |
Austin trip
Unsafe conditions - no extra door locks, storage room door wide open all night next to our room, broken coffee maker & phone, mattress standing up against the wall outside my door. Had to yell twice to get the front desk clerk to come help me (she and other employee were yelling at each other in the back ro... | 1 | null |
Avoid At All Costs
Hello. I'm a Hilton Diamond Member. I stay at Hilton properties all over the US. First, the room was dirty. Both in the restroom and the carpet had fresh stains. I'm generally ok with stains, but when I can wipe them up with a towel or get them on my white socks, something's wrong. So, they canged my... | 1 | null |
Extra points for excellent customer service
Late night short stay at this hotel due to distressed travel interruption. We were traveling with my mother who was in a wheelchair. The shuttle arrived quickly and the desk staff and shuttle driver were extremely excellent at meeting our needs. The shuttle driver was over th... | 5 | null |
Unique hotel with great staff
The first impression is a quite ordinary lobby but very welcoming staff who really could not do enough for you. Room was quiet and comfortable although not 100% cared for. Breakfast was ok as included in rate but otherwise not the best. All staff very friendly as was the case all over the ... | 4 | null |
disappointed
I so wanted to like this hotel. The location is lovely -- right on Independence Square, and inside in the lobby it's an old, gracious, gorgeous thing, replete with crystal chandeliers, etc. HOWEVER. The internet didn't work one evening or the following morning. At all. Despite calls to the front desk, who ... | 2 | null |
Ou texas game
Air conditioner sounded like a tractor when it came on and made a terrible noise all night. could not sleep. hair was on the shower walls. very dirty room and priced way too high. | 1 | null |
The Best Stay!!!!!!
Upon Arrival you are greeted by the most helpful, and friendly Bellmen. The front desk Clerks are kind and caring. The rooms are so comfortable along with the beautiful bathroom and fluffy towels. You can tell someone cares about this place and your happiness. Meals at both restaurants were so delic... | 5 | null |
Fun girl's trip!
Great hotel with the best location! We were able to get to just about anywhere in town by staying here. This was my first trip to NYC so the concierge was a huge help to my girlfriends and me. The room was small, but clean. The lobby was huge and the restaurant/bar was a nice place to gather for a drin... | 5 | null |
It's ok.
Not bad. The parking lot is around the corner, across the street. Inconvenient. The lobby is nice. The lobby bar is small, kinda lame. The room was small, older building, HVAC was horrible. My room was so hot, and it was February. I had to open the window to cool things down, but it didn't really help. Has a r... | 2 | null |
Family trip to Chicago
It was a very nice hotel. We were a little tripped up by there being only valet parking, because we are not accustomed to that, but the valets did a wonderful job. I appreciated the security measures taken by the hotel, although it was not a scary area. The elevator and stairs could only be acces... | 4 | null |
Beware of Rooms That Need Repair!
Once you get past the pleasant two story attractive lobby, it's hard to find anything positive to say other than Gramercy Park area is a great location for restaurants and offers a quiet neighborhood without compromising things to do, places to walk or access to public transportation. ... | 2 | null |
You Get What You Pay For!
I had some reservations about staying here however it suited our needs. Basically, we wanted a bed for 3 nights whilst we were in NYC and a shower and close proximity to Times Square. How can anyone complain about the hotel for the price! Yes it wasnt the cleanest, yes the shower needed to be ... | 3 | null |
Best location , comfortable stay...few steps from Times Square
I spent two nights on a weekend with a friend. It's really very good stay for night stay just few steps from Times Square, NYC. Though the rooms are small but they fulfill the need for what they are required. Also. not too costlier. Stay at this property he... | 5 | null |
Buyer Beware
1) False advertising. There is no hotel gym. There is an Equinox adjacent and it costs $20 per use.
2) Horrible service. I slept with earplugs during my first 3 nights here because they put me in a room with a faulty a/c. Finally they moved me to a lower level where I could wake up to the lawn mower in the... | 1 | null |
doesn't look anything like the pictures.
It's in downtown la in the GHETTO there was graphite all over the buildings around the hotel, barbed wire, and you have to pay 20 bucks a night for "security" to "watch" your vehicle. Each floor has to share 2 showers and 2 toilets so that's about 30 rooms sharing the rooms had ... | 1 | null |
Bait and dump
Booked rom for four, confirmed that morning, upon late checking they showed us 1/2 room which consisted of a open pull out couch. Don't know where everyone was going to sleep. Claimed water damage, no other room. Not truthful, condensending to say the least. They put us up at penn view which was delightfu... | 1 | null |
First class service & unbelievable view
Spent 3 nights at the Helmsley Park Lane in NYC October 19,2012 thru October 21st,2012. This was our first trip to NYC and we arrived at LaGuardia at 10:30am and took a taxi to the hotel.
When we arrived our room was not ready and it was raining steady outside by the concierge h... | 5 | null |
Wonderful but......
Saw all the great reviews of this hotel and decided to stay here for 6 nights.
It lived up to all the positive comments.
Wonderful location near Central Park which was good as I did a race in the Park on Saturday and also near the Theatre District,MOMA and Museum Mile.
Helpful, friendly staff and a ... | 5 | null |
Caution...things are going downhill
Just finished a 4 day/3night stay....so much went wrong...at check-in (late but the hotel was pre -warned plus I had a non-refundable reservation) the night manager admitted room was maybe not so great...got to the room...25 minutes for bags to arrive BUT a problem...we could not get... | 2 | null |
Dreadful experience at El Tropicano in San Antonio
20 dollars a night to park and if you park directly across the street they will tow you big time if you do not feed the box correctly at the exact right time. We had to leave at 4am in the morning because a couple was fighting and throwing things against the wall and h... | 1 | null |
Good stay
We stayed here in for a week in December 2012. The room was large, the bed nice and comfy with loads of pillows and loads of towels, instead of the standard two most hotels give you. Clean room.
The pressure in the shower a bit rubbish. The room was really cold, however the heating was extremely loud when yo... | 4 | null |
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