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Location is only positive
We were placed there by the Manhattan Club as part of promotion. The hotel rooms were very outdated and had a motel 6 or comparable budget hotel feel. Our sink would not drain and the heat had only one setting, 85 degrees. We had to call down at 1 am when they advised us there is nothing they ... | 2 | null |
BEWARE: This Hotel Double Charged Us!
When we checked in to this hotel they tacked on an extra $100 in addition to the hold they put on my debit card for our entire stay. Said the $100 was for "incidentals" (after the fact) but never disclosed this to us up front. I was reassured when I checked out the hold would be im... | 1 | null |
Cave dwelling
Price was certainly okay, but the room was definitely a strange one. Older room & and can be very noisy as it was with us because of "courtyard" areas & loud talking until way after midnight. No shower in room. Large bathtub with jets, but definitely difficult to get in and out of. I was very wary of the ... | 2 | null |
Great location
I could not fault the location of this hotel at all; it is excellently placed for all the 'touristy' stuff you need.
We arrived after a long night flight & delayed transfer; luckily we were able to get an earlyish check-in. We had lunch reservations so definitely needed to freshen up. The member of staf... | 5 | null |
Very good hotel - good Chelsea location
My wife and I stayed for a three day weekend. I was very pleased with the hotel. Clean, modern, free glass of wine at checkin & and friendly staff. The bed was extremely comfortable and the bathroom was well equipped.
I liked the location, but you have to want to be in Chelsea. ... | 4 | null |
Run Away!
Don't be tempted by the cheaper rates. This place is horrible. Dirty beds. Ants. Noxious smells. Not worth the cost at half the price. I complained to the manager and she just told me what kind of ants they were. I complained to corporate and they never responded. Run away! | 1 | null |
Good location for malling
Since it is next to the galleria, it is great if you are spending alot of time in the mall. The hotel is definately not perfect though. Worth the affordable rates on the discount websites though. | 4 | null |
Do not stay at this hotel:
My wife and I booked this hotel online, the website is misleading; this hotel is in the middle of the industrial area nowhere near any of the sites you want to see, it is an old run down place that is in poor condition and not fit for anyone who likes to be comfortable. The area it is in is v... | 1 | null |
a charm that harkens to yesteryear
Some people like to buy affordable, less durable furniture from Ikea, other people would rather buy slightly used high-end furniture from Craigslist. If you're the latter, then Mayfair is for you. It's got a charm from yesteryear so endearing that you can forgive the minimal amenities... | 4 | null |
In Desperate Need of an Update!
While the location of and the view from the hotel is lovely, I cannot find anything else positive about our one night stay. Because we were attending an event at the hotel, we thought it would be just to stay on site. Terrible mistake! Even though we were supposed to stay for 4 nights, w... | 2 | null |
Poor quality for this price
If you pay for the youth hostel you do not expect much, but this accomodation costs much (for the quality provided) and on the pictures looks much better than it is.
breakfast is donuts and coffee, wifi is not working properly in the rooms.
rooms themselves are very aged and smelly and not ... | 2 | null |
Worst Management and Service
I booked on priceline.com
I called and asked for 2 beds instead od king size, the lady on the phone assured me that she will reserve it for me.
When I arrived they told me that all rooms are sold out and I cannot upgrade even if I paid extra.
I checked online on sheraton website and price... | 1 | null |
Average hotel at amazing location
I had booked a two queen bed room for four nights and once we arrived the hotel didn't have any available. The receptionist suggested we took a upgrade for a considerable amount per day saying it paid itself, crazy! I refused and suggested he would comp us the upgrade since they didn't... | 3 | null |
Not the best boutique hotel
When I stay at a boutique hotel I pay more and expect more. More than two small scratchy towels in the bathroom, more than a bad shower head placed in the wrong place to use the shower wall mounted soap and shampoo, more than a broken mr coffee one cup coffee maker and more then one very sma... | 2 | null |
Identity crisis: hotel vs residential building
My husband and I stayed at the Sherry for two weeks and I wanted this “hotel” to be excellent as per the ratings on TA. We had just come from two weeks at The Greenwich Hotel in Tribeca which was fantastic.
The ONLY reason this did not get a poorer rating is that the build... | 3 | null |
terrible service
I stayed here and the attitude of the staff was totally I dont give a damn. A pot of tea costs $10 before tax and tips and when I really needed assistance from the staff I got absolutely none. Not impressed and would never stay here again. | 1 | null |
Great stay .....great location
Saw the good reviews and booked a stay. The hotel was great. The room was comfortable. Bed was wonderful. Staff was so nice. Donna at the desk was great. The hotel is within a couple øf blocks of the major historical attractions. Independence Hall...Liberty Bell...Franklin Library. Parkin... | 5 | null |
Airport Convenience
Nice hotel connected to the DFW Airport.
Rooms were very clean and comfortable. Large area for conferences.
Local traffic due to highway construction makes it a challenge to eat at restaurants offsite. | 4 | null |
Front Desk Was Horrible
We waited close to an hour to check in midweek. There was a group in town and not nearly enough staff to handle us.
Bell desk was rude and ineffecient.
For the money they charge for a room there should have been a full front desk staffed and ready to help | 1 | null |
pass on this hotel
I booked this hotel for a last minute trip to NY. It is quite dated and a bit grungy. The rooms are very, very loud. The business center charges exorbitant prices to use their computers, and there was no working printer. The he wifi charges by the hotel are also ridiculous. My iPhone with ATT had no ... | 2 | null |
Great location for shopping
I stayed at this hotel as a combination of price and location for 2 nights before I went up state for business. Staff were welcoming, friendly & very efficient at check in. I stayed in a deluxe room and it is the biggest room I have ever stayed in Manhattan!
On arrival I was missing a TV re... | 4 | null |
Just not my style ...
If you're looking for a place with the old style glory this is it ... I was there for an event and although our room was nice and big, and had been renovated ... without being completely gutted there's just some age you can't cover up. The food was outrageously expensive and the waitstaff at the e... | 3 | null |
Service is simply not up to Kimpton standards
This is not a review of the building or property. Let's be clear - this is about a one hundred year old building that has been brought up to modern standards. It can use some work and a bit more TLC, but overall, it is about what you should expect when staying in this part ... | 2 | null |
They Try Harder
I ended up here courtesy of The Negotiator - and it was a happy circumstance. The service at the Hotel Angeleno makes it.
The hotel is a dated round tower design, but it's been tastefully decorated and kept current. It's easy to spot right off the 405. The lobby seems small, but is quite comfortable. Th... | 4 | null |
Great location, comfortable accommodations.
My wife & I spent three nights here, about a month ago, and found it to be very comfortable & convenient for seeing some of the many important features of Washington, D.C. The White House (well worth taking the tour - contact your legislator to apply) is only about three bloc... | 5 | null |
Excellent Stay!
I recently enjoyed a sightseeing trip to Washington - and of a trip of many highlights and great memories - this hotel is certainly amongst one of the best of them. The hotel was classy, clean and comfortable. The staff were welcoming and always very pleasant right across all areas and services of the h... | 5 | null |
Great place for a Staycation
Since the 4th was in the middle of the week, we decided to do a NYC Staycation for the holiday. We were pleasantly surprised when we checked into the Dream Downtown and found it wonderful compared to some other nearby hotels with pools. First, the MeatPacking location is fantastic and being... | 4 | null |
Never prepay for your Hotel there
We stayed in a suite on the 8th floor. I had prepaid for our room to save some money and get this expense out of our way. First of all this floor was suppose to be non smoking but over the whole weekend you could smell pot and cigarettes all over the hallway. Our room was cleaned nicel... | 2 | null |
Absolutely horrible!
This room was filthy! the 'quilted' bed cover was so old/dirty that the quilting was flat. The toilet handle was broken, there was dirt built up in the corners of the bathroom with what appeared to be a dust bunny behind the toilet. Every time the clock was picked up to set, it went off. so followi... | 1 | null |
Stay Away!
I was overwhelmingly disappointed by this hotel from the moment I got there. Let me just get this out of the way now - yes, the location is great and they have an almost-decent rooftop pool, but the hotel SUCKS.
Bad Service, dark rooms with no windows, tiny bathrooms, poor security. | 1 | null |
Better than most, but STILL a Holiday Inn Express...
Stayed here during a visit with family, and had high hopes after reading some reviews. Ended up feeling very mixed about the place. I'd prefer to give this a 2 and a half stars, but there isn't an option for that.
First, it is very new and so it's fresh and decorated... | 3 | null |
Great place to stay
The staff were great, the room was awesome, the hot tub was great! I had a great stay and loved using the shuttle too! | 5 | null |
Ok for Business/Short Stay
This property is recessed from the main roadway, behind a car wash. The surrounding neighborhood is urban and not anything remarkable. The physical plant itself has a typical HI Express facade; likewise for the lobby. The guest rooms themselves appear a bit dated. Noise level from above rooms... | 3 | null |
Bad Service and Dated Rooms
We stayed here on our last night in Chicago to be closer to the water(we stayed previously at the Homewood Suites by Hilton Chicago Downtown - STAY THERE INSTEAD!)
When we arrived no one offered to help us with our bags even though there were 3 or 4 bellmen that \ just standing there...and ... | 1 | null |
Has everything you need
Nice hotel - has everything you need, meeting rooms, fresh water to drink, fresh coffee, rooms are quiet and clean. | 4 | null |
OK
We usually stay at the Comfort Suites on 13th but it was booked, so we opted to stay here. The price is moderate and its clean, but the location is not ideal. They do have a shuttle to the metro and free breakfast. | 3 | null |
WORSE HOTEL EVER
My wife and I, and our friends were put up at the Kawanda Hotel on the first night of our final leg of our vacation in California.
I have never stayed in a worse hotel, the bed was short sheeted (sheet to small to fit as bottom sheet so quarter of bed was not covered. Never found the mini bar, old A/C ... | 1 | null |
Living Social for O'Brien Historic Hotel
I bought the living social for a nice get away stay at the Historic Hotel. Little did I know they only have less than 40 rooms in which 5 of them are actually the rooms for the vochure. They over sold 900 of these. I paid over 100 dollars and did not get to use this because they... | 1 | null |
dreary and dark
Friendly staff. Great location. Wine tasting was nice. Dark and dreary building and rooms. Ugly, dark, crowded, tiny room. My view was the wall of a brick building a few feet away. Hotel machinery noise all the time. Unable to shut out light pollution at night. Those next door could see into my room. Vi... | 3 | null |
Happy with the stay and locale
This is a nice place to stay given the proximity to the Space Needle and other attractions. The service was excellent and the rooms were very clean, albeit a little small. Be advised that 80% of the rooms have no AC. This was a little off putting, but we missed the heat wave so we were ok... | 3 | null |
Always a great stay
Every time I stay the staff are wonderful and the hotel is kept up excellent. First review having stayed many times. Very dependiable hotel. | 5 | null |
One of my worst experiences
I had to book this hotel for a conference. I figured as a Hilton property it would at least be average and satisfactory. I was wrong. I've never encountered such a horrible Hilton. I tried to switch hotels the first night I was there but there weren't any other hotels in a reasonable distanc... | 2 | null |
Changes
I have been every year and of the changes that have occurred has become an inconvenience , we depend on our meals specially lunch and for the most part breakfast and dinner is very tasteful and pleasant, so don't change that. | 1 | null |
Luxury
This is a real hotel, nice big clean rooms with all the facilities for the Business man,a Pool and business centre, fitness centre and get this, this has to be a first in the world /world
Free yes free washing and drying laundry room, Customer service is here.
Only one draw back its located in limbo land a total... | 5 | null |
don't bother
i went to san francisco to visit and for my 58th birthday. i was staying one week.I requested a duiet room with a view. my view was a fire escape to an alley. The staff was some of the unfriendliest and least accommadating. There were about 3 people hanging at the desk , not one of them ever said "good mor... | 1 | null |
Horrid
We as a family usually stay at ES in San Marcos but they were booked this time so we got reservation here. My wife is a Diamond member with Hilton and we got reward reservation.
So, where to start. Reservation was wrong apon arrival, we were booked into Smoking room, so we were accomodated to smaller room. It w... | 1 | null |
Not really impressed.
Before I even reached the front desk I was barked at 'last name!' by the receptionist. It was like checking in with a robot.
Rooms OK. Standard North American Sheraton. Comfortable bed, flatscreen TV, fridge, small basic bathroom, dated furniture and carpets.
Hugely disappointed with breakfast. On... | 3 | null |
disappointed
We chose the Revere hotel in Boston as a Christmas gift to our children and grandchildren.(7 of us) We made our reservation several weeks ago and aked to stay on the 24th floor because of the reviews describing the great views. I also asked for a room with a sleep number bed but was told the highest floor ... | 3 | null |
Beware with your reservation!
Book this hotel 2 weeks in advance for 2 rooms. Requested specifically for 2 queen size beds. But, during the check-in time the rooms were not available, and gave us a king size bed instead. I tried to find out the reason why it's not available since I've made 2 weeks in advance a reservat... | 1 | null |
First visit to SF, glad I stayed at the Sheraton :o)
It was my first trip to SF, half my friends told me to stay near Union Square, the other half said stay near Fishermans Wharf. I'm so glad I stayed here. I am a lone female traveller and felt totally safe here. The staff were helpful and efficient, the staff at the c... | 4 | null |
Perfect!
My husband and I just returned from a trip to Arizona, made GLORIOUS by this gorgeous boutique resort. From the moment we arrived we were greeted with authentic kindness and care. We were whisked from our car, straight to a simple check-in area [complete with delicious iced tea and lemonade] and given a tour o... | 5 | null |
Great Hotel at a Good Location
My wife and I recently stayed at the Palmer House for a wedding in Chicago. The hotel itself is a gorgeous building and you can feel the history as soon as you walk into the lobby. Along the hallways are pictures of famous musicians, comedians and other stars from the 50s and 60s along wi... | 4 | null |
stayed for a business trip and plan to go back!
I stayed at this hotel during a business trip. While I did not stay for long, just 2 nights, I really enjoyed my experience. The rooms were spacious and extremely clean! I encountered Brady Guerrero who helped me out with finding a nice place for me to go eat. I traveled ... | 5 | null |
Ok hotel...but dont expect requests to be met
I booked 3 rooms for this past weekend & only had one request. Please put them on the same floor. Very simple & they did the complete opposite. Every room was on a seperate floor & I really did not appreciate the lack of effort for one little thing. Even if you are close to... | 2 | null |
BED BUG CITY BUT COOL LOUNGE AND ROOMS AND BATHROOMS
Both the hotel and the lounge are WAY cool. Burtonesque decor in the lounge, good music and a live crowd. Here is my issue: BED BUGS. I had my bed bug cherry popped at this hotel.
And ya, i live in Toronto, but in this city it's not nearly as large a problem, and in... | 1 | null |
Compared to other reviews, I was disappointed
We stayed at the 6th Avenue Inn and based on the other reviews, I was expecting a bit more. The price was right for downtown Seattle, although I've seen several people say you can use one of the discount hotel finding sites and get a comparable rate for a nicer place. Our r... | 3 | null |
Another great stay
Love Love Love this Hotel. It is beautiful, reasonably priced, and th estaff are top notch. I highly recomment this hotel. I stay here and put people into this hotel as well and have never had a complaint. | 5 | null |
Oh no, Not that hotel again!
Stayed for business and was thoroughly unimpressed. For $260/night I had expected much more. The lobby feels somewhat seedy and run-down, and lent a shoddy feeling to the place. The uniformed security guards at a desk by the elevator didn't lend me confidence either ("oh, it's that kind of ... | 1 | null |
Horrible!!! never stay here again!!
This is over priced for the crap that goes on here!!! The rooms, towels, bathroom, kitchen area, crappy. There is no "fitness center" or pool like the booking agent said but can travel 10 mins to another crappy extended stay. No ice machine either. The laundry is $2 per load and $2 f... | 1 | null |
Nice hotel but........
The hotel is new and Microtel has upgraded (at least at this location) which is a good thing. I thought I would never stay in this establishment but I was pleasantly surprised. The front desk staff were nice. The room was nice but the walls are paper thin, I could hear the room next to mine telev... | 3 | null |
New York 1st timers
Our 3 night stay was just wonderful. Staff from front desk to cleaners were helpful, polite and friendly.
Excellent location in midtown Manhattan.Next trip to New York will stay here again. | 5 | null |
Nice option if staying in Fort Worth
My wife and I live in Fort Worth and decided to stay at the Omni after our wedding reception. The property has a great southwest theme and all of the common areas are very clean. We loved our room, which was a very nice size. The bathroom was very large. The bed was extremely comfor... | 4 | null |
Great potential but ultimately disappointing
My family stayed at the Bay Club for three nights recently. We chose it because we saw many positive customer reviews, but it was not a good choice in the end. I would not recommend this hotel.
Our first night we were placed in a first floor room next to the lobby. We could ... | 2 | null |
Great stay in Austin
We enjoyed our stay at Super 8. We were in town for a wedding and the motel was conveniently located for the events we were attending. The staff were friendly and helpful, the bed was comfortable and the breakfast was terrific. Texas shaped waffles, eggs and fresh fruit were on the menu. | 5 | null |
Disgusting!
This hotel is absolutely disgusting!
I had read reviews on trip advisor beforehand so kind of knew what to expect but I genuinely didn’t think that it would be that bad!
We stepped out of the lift on the second floor and couldn’t believe the corridors walking up to the room! They were actually creepy! Real... | 1 | null |
Bad! Gross! Unclean! Worn! WAAAYYYY OVERPRICED!!!!
I'm sure a few years ago when this hotel first opened it was pretty cool. Do not let ANY site fool you in to thinking this is a four star hotel. It is at best three stars but more like two and a half. In my room (901), every place there was a seam in the wall paper it ... | 2 | null |
If you are 21 and planning on staying here, please read
The security there and cops show up and are allowed to just walk into your room without your permission. If you plan on drinking they will come in and write tickets. Just a for-warning for anyone wanting to do that. You sign a waiver saying you are under 21 when c... | 1 | null |
No way is this 4stars!
I was desperate to find a room for 2 days the week the General Assembly was in town. The Park Central had vacancies and now I know why.
The room was out of date, tiny and looked into the air shaft. No mini bar, the door to the bathroom didn't fully open and the carpet was awful. All that for almo... | 2 | null |
Almost Perfect!
We always come into the city on the LIRR and so this hotel was in a good location for this. We walked up 31st Avenue to Madison and there we were. The hotel is quiet, clean and comfortable. The bed was great and the wooden blinds on the windows a nice touch. The room is small, but has everything we need... | 4 | null |
If you want Great Service - Keep Looking
This hotel was recommended to my husband by NY business associates, so we felt safe choosing it. For the money you spend to stay here it was a dismal experience. We were only in NY for a quick family weekend and while I would admit the location is the best for getting around man... | 1 | null |
Small rooms - very good location
We got a very good deal in bookit.com, so we stay there for a coumple of nights,the hotel is ok , but the rooms are very small , we stayed on a king deluxe, the parking rate its expensive we paid $35 usd per night for a self parking that is a block away from the hotel, there are cheaper... | 3 | null |
Great Location for the city and Blues Festival
We booked this hotel because of its location, walking distance of Grant Park for the Blues Festival, and were not disappointed. From room 1004 we had a wonderful view of the river. The room was narrow but comfortable and had everything we needed. We liked the no frills/sel... | 4 | null |
A friendlier front desk you wont find
I am a consultant and travel heavily, many times staying at Holiday Inn Express and Hampton Inn locations. In several years, I have not found a group of girls working the front desk that are friendlier, more pleasant, and helpful than the girls at this hotel. I come back to this ho... | 5 | null |
Better than the other Westin St Francis
I stayed here on business and the hotel was pretty full. The front desk tried very hard to get me a good room but in the end got me one next to the elevator. For the inconvenience they gave me a free beer token. To be honest I appreciated the gesture. Most hotels would simply ass... | 4 | null |
Best location in SF
Owners of this property really have done their homework when deciding for the location of the hotel. Despite the fact I am a first-time traveller to San Francisco, I dare to say the location is second to none. And I do not mean Downtown SF or Union Sq., I mean the exact hotel address at 345 Stockton... | 4 | null |
Dissapointing
The lobby is very impressive but thats as far as it goes. The elevators are in need of a refurb along with the bedroom we stayed in. The decor is so old fashioned and drab and the bathroom was just archaic. Worst of all the bedroom was so hot we had to sleep with the window open along with the cooler goin... | 2 | null |
OK for (relatively) cheap stay with free parking & wifi
Stayed here with my wife on visit to SF as part of longer USA trip. The location and neighborhood is good, and reasonably quiet. Room not bad either for the price. The wifi is good, and the free parking is also worthwhile, as not necessary to always use car in SF ... | 3 | null |
cheap alternative near the Charlotte airport
I found this location after searching for an inexpensive option near the airport, as I needed just somewhere to stay overnight with two kids prior to taking a flight in the morning. I didn't want or need anything fancy, and this certainly fit that bill. Room overall was pret... | 2 | null |
the hotel could not bear responsibility for there personals
We were travelled to New York on January 2012.For our accomodation we've chosen this hotel. The day befor departure we bought in Apple store three iphones.They were new in boxes, when we returned to the hotel we put them to the suitcase,but unfortunatly didn't... | 1 | null |
Low end accommodation, awful service
Stayed here overnight for a conference at a nearby center. The accommodation was adequate to lowish end - nothing to get excited about on the positive or negative ends of the scale. Breakfast was free, and worthy of the price charged. Cheap mass-produced carbs, blah coffee and nothi... | 1 | null |
Coulda been five stars, if ...
This one is a goodie with top-flight service, comfortable rooms, and a great location. So let's get the 'but' out of the way ....
But how in the world, in this day and age, can a place charge $12.95 a day for wireless?! Let that one sink in. The place is modern, full of comfort, great sta... | 4 | null |
Great Place
We stayed here on a quick trip to Austin. Perfect location for what we were there for. Nice rooms, comfortable beds. The staff was extremely friendly. The manager's social that evening and breakfast the next morning hit the right spot. Will definitely stay here again when we are in the area. | 5 | null |
Waterpark fun for Kids
We were at the Arizona Grand in early May for a little sun for the moms and fun for the kids. I had purchased a Living Social deal which included a breakfast credit of $30 which was more than enough for me and my daughter. My friend that I was with had her three kids, and it did not quite cover t... | 4 | null |
Great Service by Aurelia Gaskin, Front Office Supervisor
Aurelia Gaskin, Front Office Supervisor, is a huge help and takes great care of the guests! | 4 | null |
Strictly Business
When you're visiting New York City, your hotel room is about 1 thing: sleeping. You want to be out in the city walking around, attending shows and eating in some of the great restaurants. You want to go back to your hotel late at night after enjoying this city that never sleeps...to sleep, so you can ... | 2 | null |
Best value in centre of DC
Hotels in DC are always very expensive but this hotel is very good value. Its location is excellent ( 5 min walk to foggy bottom metro, 5-10 min walk to lincoln memorial and 5 mins to kennedy arts centre). Rooms are very good and lives up to 3 stars. My room was a junior suite which was 2 big... | 4 | null |
A New Hyatt Product
Recently opened, Hyatt House, designed for business travelers and somewhat longer stays is a sterile looking, bland structure. It's hard to find but suffices. | 3 | null |
Very good
Place is nice, staff is very nice, breakfast included was better that I was expecting, local is perfect. I would definitively stay there again. They gave us rooms for disabilited people and they were bigger than the regular ones. Also ask for 5th floor rooms. | 4 | null |
Not the Best
I am probably in minority here. We did not find this hotel to have an exceptional service. Yes, rooms were nice and large, and we were moved to a different room at night when we had a problem. However, it took the hotel over one hour to send someone to bring sheets to make a pull-out bed and when you have ... | 3 | null |
Costly, clean but no hot water
This hotel had a good location for where I needed to be (the TimesCenter), but I didn't have hot water. I asked for it to be fixed, along with the slow drain and low water pressure. the next morning, the same thing. They gave me a $40 discount on my room. $40! It was $350 a night and they... | 3 | null |
Even great staff can't save a dump
I stayed at this hotel in early March 2012 because I was giving a 6-hour talk at the conference center the next day. The sleeping room was spacious but the furnishings and carpeting were tired. The bathroom seemed updated but the bed was hard and lumpy.
The banquet staff tried hard to... | 1 | null |
Great San Diego vacation location!
This was our second visit to the Liberty Station Marriott Courtyard. As cited many times, the location is great for a San Diego vacation - convenient to downtown, Old Town, Little Italy, the beach communities, Petco Park, the airport, Seaport Village, and so forth. Best to have a car ... | 4 | null |
Great Location and Great staff!
I was there recently and I just want to say that the hotel is great mainly due to its location! (so close to everything!) It's a simple hotel--do not go if you are looking for high luxury. What it lacks in luxury, is made up by the great staff. Everyone was super friendly and helpful. Pa... | 4 | null |
What a Delightful Stay!
My husband and I honeymooned at this hotel and opted to revisit for another experience. We visited during the Memorial Day holiday weekend from Saturday to Monday. The hotel was lively and the customer service was exceptional. Upon checking in, the front desk associate advised us of our room num... | 5 | null |
Clean and comfortable
Hotel is in need of updating, but was clean and the staff friendly and helpful. We stayed here the night before heading out from the airport and on the way back in. Compared to other hotels it was reasonably priced. We used their shuttle to and from the airport and had no problems - they were effi... | 3 | null |
A real treat
I've stayed in a lot of hotels in New York, this was one of the best. Doorman, elevator (lift) attendant and everyone seemed to remember my name which was probably the most impressive thing. A fridge with several complimentary drinks refreshed every day, free wifi (sadly unusual these days).
The location w... | 5 | null |
Pretty Expensive for what you actually get.....
Good location, close to the Piers, the cable car line, many restuarants, tours and etc. We paid over $200 per night for a less than average room. Was clean the first night, but was left pretty dirty for our next couple of nights. Very small room and not a great view. Ther... | 3 | null |
sad, sad,... definitely not the hotel you would consider for your honeymoon
just stayed one night to assist at some convention the McCormick center. Except the proximity of the center and the free parking, I cannot find one single reason to comeback. Everything is huge but lack the minimum of coziness that makes you fe... | 2 | null |
Recent Stay at Hotel Granduca - Houston
I just completed a 3 night stay at the Hotel Granduca in Houston. This is a very beautiful hotel. However, the service is horrible. The concierge, housekeeping, room service and front desk staff was not very accommodating at all. I found them to be very mechanical and not warm an... | 2 | null |
Customer Service - FAIL
My fiance and I booked the Ritz Carlton Charlotte for our wedding weekend stay. Let's just say the customer service was POOR! The first incident ocurred when our photographer reached out to the hotel personally to let them know that she would be on the property the next day after our wedding for... | 2 | null |
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