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That was the deal. That's pretty risky because you would have to depend on their resources and their willingness to commercially exploit that, that robot. | customer: ... afterwards. I mean, it was, it was a, a very much an engineering culture.
agent: Yeah. So I mean, so given all of that, how, how were you actually gonna become a real business? Like, h- how were you gonna come up with a, a sustainable model?
customer: The breakthrough for us actually was a business model ... | 1,179.464 | 1,189.024 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It w- it was risky, but also since they were putting money into it, in my mind, they had to at least believe it was a good idea. So Johnson Wax is, is a fine example. Um- | agent: Yeah. So I mean, so given all of that, how, how were you actually gonna become a real business? Like, h- how were you gonna come up with a, a sustainable model?
customer: The breakthrough for us actually was a business model that we discovered. We would come up with a, a, a way of working together where I would ... | 1,189.024 | 1,202.914 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Uh, this SC Johnson, right? Is that who talking- | customer: The breakthrough for us actually was a business model that we discovered. We would come up with a, a, a way of working together where I would work at cost. I would work at breakeven, but since I wasn't making any money, we would split the value that we ultimately created. For this big company, this is nearly ... | 1,202.914 | 1,204.864 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
SC, SC Johnson. | agent: That was the deal. That's pretty risky because you would have to depend on their resources and their willingness to commercially exploit that, that robot.
customer: It w- it was risky, but also since they were putting money into it, in my mind, they had to at least believe it was a good idea. So Johnson Wax is, ... | 1,204.864 | 1,206.124 | customer | eng | de | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Huge, massive company. They own tons of consumer products that we use all the time. | customer: It w- it was risky, but also since they were putting money into it, in my mind, they had to at least believe it was a good idea. So Johnson Wax is, is a fine example. Um-
agent: Uh, this SC Johnson, right? Is that who talking-
customer: SC, SC Johnson. | 1,206.124 | 1,213.084 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, and, and they've sort of divided into the consumer brand that we all know and then the professional, uh, that develops cleaning chemicals for janitorial services. Their problem was, uh, so they sell the chemicals that are used to clean floors. | agent: Uh, this SC Johnson, right? Is that who talking-
customer: SC, SC Johnson.
agent: Huge, massive company. They own tons of consumer products that we use all the time. | 1,213.084 | 1,228.424 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: SC, SC Johnson.
agent: Huge, massive company. They own tons of consumer products that we use all the time.
customer: Yeah, and, and they've sort of divided into the consumer brand that we all know and then the professional, uh, that develops cleaning chemicals for janitorial services. Their problem was, uh, s... | 1,228.424 | 1,229.184 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And so the idea was if we created chemicals which were specially designed for robots to clean the floors, then Johnson Wax owns more of the solution and can create a differentiated value proposition, right? Because maybe the chemicals are more expensive, but with the robot, the whole system saves the Target or the shop... | agent: Huge, massive company. They own tons of consumer products that we use all the time.
customer: Yeah, and, and they've sort of divided into the consumer brand that we all know and then the professional, uh, that develops cleaning chemicals for janitorial services. Their problem was, uh, so they sell the chemicals ... | 1,229.184 | 1,267.404 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. And this was an autonomous robot you're talking about? | customer: Yeah, and, and they've sort of divided into the consumer brand that we all know and then the professional, uh, that develops cleaning chemicals for janitorial services. Their problem was, uh, so they sell the chemicals that are used to clean floors.
agent: Right.
customer: And so the idea was if we created ch... | 1,267.404 | 1,271.764 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Absolutely. | agent: Right.
customer: And so the idea was if we created chemicals which were specially designed for robots to clean the floors, then Johnson Wax owns more of the solution and can create a differentiated value proposition, right? Because maybe the chemicals are more expensive, but with the robot, the whole system save... | 1,271.764 | 1,272.384 | customer | eng | hu | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So okay, so I, I'm s- obviously we're... I think any- everybody listening can start to connect the dots of where this is headed, but this is still 1995, '96, '97 you're working on this thing. | customer: And so the idea was if we created chemicals which were specially designed for robots to clean the floors, then Johnson Wax owns more of the solution and can create a differentiated value proposition, right? Because maybe the chemicals are more expensive, but with the robot, the whole system saves the Target o... | 1,273.804 | 1,284.244 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yep. | agent: Hmm. And this was an autonomous robot you're talking about?
customer: Absolutely.
agent: So okay, so I, I'm s- obviously we're... I think any- everybody listening can start to connect the dots of where this is headed, but this is still 1995, '96, '97 you're working on this thing. | 1,284.244 | 1,285.124 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But, uh, I'm assuming they never commercialized it. It never went anywhere. | customer: Absolutely.
agent: So okay, so I, I'm s- obviously we're... I think any- everybody listening can start to connect the dots of where this is headed, but this is still 1995, '96, '97 you're working on this thing.
customer: Yep. | 1,285.224 | 1,289.904 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
That's correct. We weren't going to succeed as a business until something actually broke through and became- | agent: So okay, so I, I'm s- obviously we're... I think any- everybody listening can start to connect the dots of where this is headed, but this is still 1995, '96, '97 you're working on this thing.
customer: Yep.
agent: But, uh, I'm assuming they never commercialized it. It never went anywhere. | 1,289.904 | 1,296.744 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right, 'cause you were making no money. | customer: Yep.
agent: But, uh, I'm assuming they never commercialized it. It never went anywhere.
customer: That's correct. We weren't going to succeed as a business until something actually broke through and became- | 1,296.744 | 1,298.883 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
We were paying ourselves. We s- I say making no money. We were paying salaries. We were paying overhead. Um, we were paying for parts. We were developing IP. I mean, it, it was... We were having a ball. No one left. | agent: But, uh, I'm assuming they never commercialized it. It never went anywhere.
customer: That's correct. We weren't going to succeed as a business until something actually broke through and became-
agent: Right, 'cause you were making no money. | 1,298.884 | 1,313.284 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Everybody was just psyched to be in this lab tinkering. | customer: That's correct. We weren't going to succeed as a business until something actually broke through and became-
agent: Right, 'cause you were making no money.
customer: We were paying ourselves. We s- I say making no money. We were paying salaries. We were paying overhead. Um, we were paying for parts. We were d... | 1,313.284 | 1,317.084 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
W- we were on a mission. | agent: Right, 'cause you were making no money.
customer: We were paying ourselves. We s- I say making no money. We were paying salaries. We were paying overhead. Um, we were paying for parts. We were developing IP. I mean, it, it was... We were having a ball. No one left.
agent: Everybody was just psyched to be in this... | 1,317.084 | 1,318.684 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: We were paying ourselves. We s- I say making no money. We were paying salaries. We were paying overhead. Um, we were paying for parts. We were developing IP. I mean, it, it was... We were having a ball. No one left.
agent: Everybody was just psyched to be in this lab tinkering.
customer: W- we were on a missi... | 1,318.684 | 1,319.204 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And we were very successful at getting press and validation. We got the cover of magazines. We were on the cover of National Geographic. We were on the cover of Scientific American. We were on the cover of Popular Science, like, four times. And- | agent: Everybody was just psyched to be in this lab tinkering.
customer: W- we were on a mission.
agent: Yeah. | 1,319.204 | 1,336.084 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Even though you weren't making consumer products, y- it was because you were making products for, I think, a lot of the military applications, like- | customer: W- we were on a mission.
agent: Yeah.
customer: And we were very successful at getting press and validation. We got the cover of magazines. We were on the cover of National Geographic. We were on the cover of Scientific American. We were on the cover of Popular Science, like, four times. And- | 1,336.084 | 1,342.944 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Well, remember, nobody was making robots for consumers. | agent: Yeah.
customer: And we were very successful at getting press and validation. We got the cover of magazines. We were on the cover of National Geographic. We were on the cover of Scientific American. We were on the cover of Popular Science, like, four times. And-
agent: Even though you weren't making consumer prod... | 1,342.944 | 1,346.004 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
That's true. Right. Right. | customer: And we were very successful at getting press and validation. We got the cover of magazines. We were on the cover of National Geographic. We were on the cover of Scientific American. We were on the cover of Popular Science, like, four times. And-
agent: Even though you weren't making consumer products, y- it w... | 1,346.004 | 1,347.504 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But, you know, the, uh, company's m- uh, mission statement was, "Build cool stuff, deliver great product, have fun, make money, change the world." It was powerful because we were gonna be the people that made the robot industry real. | agent: Even though you weren't making consumer products, y- it was because you were making products for, I think, a lot of the military applications, like-
customer: Well, remember, nobody was making robots for consumers.
agent: That's true. Right. Right. | 1,347.504 | 1,362.514 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
When we come back in just a moment, iRobot launches two products that could not be more different, a roving bomb diffuser for the military and a babbling toy doll for kids. Stay with us. I'm Guy Raz, and you're listening to How I Built This. When it comes to your health and wellbeing, the right care can change everythi... | customer: Well, remember, nobody was making robots for consumers.
agent: That's true. Right. Right.
customer: But, you know, the, uh, company's m- uh, mission statement was, "Build cool stuff, deliver great product, have fun, make money, change the world." It was powerful because we were gonna be the people that made t... | 1,363.864 | 1,592.965 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Well, they wanted to make a, um, baby doll- | agent: That's true. Right. Right.
customer: But, you know, the, uh, company's m- uh, mission statement was, "Build cool stuff, deliver great product, have fun, make money, change the world." It was powerful because we were gonna be the people that made the robot industry real.
agent: When we come back in just a moment,... | 1,592.965 | 1,595.636 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Okay | customer: But, you know, the, uh, company's m- uh, mission statement was, "Build cool stuff, deliver great product, have fun, make money, change the world." It was powerful because we were gonna be the people that made the robot industry real.
agent: When we come back in just a moment, iRobot launches two products that... | 1,595.636 | 1,595.916 | agent | eng | tl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... was the first one. | agent: When we come back in just a moment, iRobot launches two products that could not be more different, a roving bomb diffuser for the military and a babbling toy doll for kids. Stay with us. I'm Guy Raz, and you're listening to How I Built This. When it comes to your health and wellbeing, the right care can change e... | 1,595.916 | 1,597.216 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And what, what, what did they want the baby doll to do? | customer: Well, they wanted to make a, um, baby doll-
agent: Okay
customer: ... was the first one. | 1,597.216 | 1,599.516 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Well, what did I want it to do? | agent: Okay
customer: ... was the first one.
agent: And what, what, what did they want the baby doll to do? | 1,599.516 | 1,601.626 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: ... was the first one.
agent: And what, what, what did they want the baby doll to do?
customer: Well, what did I want it to do? | 1,601.626 | 1,601.745 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
'Cause we were pitching the idea. We... Uh, see, we wanted to make a baby doll that was actually alive, and we were gonna go and use artificial intelligence to make a toy that could detect how it was being played with and play along and, and make it magical. And so that if you rocked the baby, the baby would say, "Hey,... | agent: And what, what, what did they want the baby doll to do?
customer: Well, what did I want it to do?
agent: Yeah. | 1,601.745 | 1,653.756 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And you learned a hell of a lot about how to make consumer products. | customer: Well, what did I want it to do?
agent: Yeah.
customer: 'Cause we were pitching the idea. We... Uh, see, we wanted to make a baby doll that was actually alive, and we were gonna go and use artificial intelligence to make a toy that could detect how it was being played with and play along and, and make it magic... | 1,653.756 | 1,658.196 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Correct. That's where we learned how to make consumer products. | agent: Yeah.
customer: 'Cause we were pitching the idea. We... Uh, see, we wanted to make a baby doll that was actually alive, and we were gonna go and use artificial intelligence to make a toy that could detect how it was being played with and play along and, and make it magical. And so that if you rocked the baby, th... | 1,658.196 | 1,662.476 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It's interesting, uh, uh, 'cause I, I, I looked at these My Real Babies and, uh, and they did well for a short period of time, but then they were discontinued. And I, I guess, um, the, some of the reviews, and again, these are, uh, reviews from adult writers, were that some people [laughs] felt they were a little creep... | customer: 'Cause we were pitching the idea. We... Uh, see, we wanted to make a baby doll that was actually alive, and we were gonna go and use artificial intelligence to make a toy that could detect how it was being played with and play along and, and make it magical. And so that if you rocked the baby, the baby would ... | 1,662.476 | 1,680.156 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
When we were doing development, uh, at first, My Real Baby's eyes looked left and right as opposed to opening and closing. | agent: And you learned a hell of a lot about how to make consumer products.
customer: Correct. That's where we learned how to make consumer products.
agent: It's interesting, uh, uh, 'cause I, I, I looked at these My Real Babies and, uh, and they did well for a short period of time, but then they were discontinued. And... | 1,680.156 | 1,688.476 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Oh, wow. | customer: Correct. That's where we learned how to make consumer products.
agent: It's interesting, uh, uh, 'cause I, I, I looked at these My Real Babies and, uh, and they did well for a short period of time, but then they were discontinued. And I, I guess, um, the, some of the reviews, and again, these are, uh, reviews... | 1,688.476 | 1,688.996 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And that, that was really creepy. | agent: It's interesting, uh, uh, 'cause I, I, I looked at these My Real Babies and, uh, and they did well for a short period of time, but then they were discontinued. And I, I guess, um, the, some of the reviews, and again, these are, uh, reviews from adult writers, were that some people [laughs] felt they were a littl... | 1,688.996 | 1,690.946 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
[laughs] | customer: When we were doing development, uh, at first, My Real Baby's eyes looked left and right as opposed to opening and closing.
agent: Oh, wow.
customer: And that, that was really creepy. | 1,690.946 | 1,690.976 | agent | eng | lv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So that was, that was, like, lesson one. It's like, okay, you, you can't do that. And I, I remember there was a crisis right before we launched because the, the baby, when it was young, it would, it would coo. It would be ba-ba-ba-ba-ba. You know, and then as it got older, it would start putting words together, and som... | agent: Oh, wow.
customer: And that, that was really creepy.
agent: [laughs] | 1,690.976 | 1,711.436 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm | customer: And that, that was really creepy.
agent: [laughs]
customer: So that was, that was, like, lesson one. It's like, okay, you, you can't do that. And I, I remember there was a crisis right before we launched because the, the baby, when it was young, it would, it would coo. It would be ba-ba-ba-ba-ba. You know, an... | 1,711.436 | 1,712.336 | agent | eng | da | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... and became convinced that the robot was saying, "Baby, baby, bite my butt." | agent: [laughs]
customer: So that was, that was, like, lesson one. It's like, okay, you, you can't do that. And I, I remember there was a crisis right before we launched because the, the baby, when it was young, it would, it would coo. It would be ba-ba-ba-ba-ba. You know, and then as it got older, it would start putti... | 1,712.336 | 1,717.146 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
[laughs] | customer: So that was, that was, like, lesson one. It's like, okay, you, you can't do that. And I, I remember there was a crisis right before we launched because the, the baby, when it was young, it would, it would coo. It would be ba-ba-ba-ba-ba. You know, and then as it got older, it would start putting words togethe... | 1,718.476 | 1,719.976 | agent | eng | lv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And so we, you know, they're like, "Well, that's not... We can't launch with this." It was like, it randomly babbling. It's like, "No, no, no, it's saying, 'Baby, baby, bite my butt.'" And so then we had to, like, have a crisis software, uh, uh, um, strategy- | agent: Hmm
customer: ... and became convinced that the robot was saying, "Baby, baby, bite my butt."
agent: [laughs] | 1,719.976 | 1,735.936 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow | customer: ... and became convinced that the robot was saying, "Baby, baby, bite my butt."
agent: [laughs]
customer: And so we, you know, they're like, "Well, that's not... We can't launch with this." It was like, it randomly babbling. It's like, "No, no, no, it's saying, 'Baby, baby, bite my butt.'" And so then we had ... | 1,735.936 | 1,736.026 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... to figure out how to provably keep My Real Baby from babbling in that particular pattern, which was crazy and ridiculous and wonderful and, and just very real and, and part of the journey of consumer products. | agent: [laughs]
customer: And so we, you know, they're like, "Well, that's not... We can't launch with this." It was like, it randomly babbling. It's like, "No, no, no, it's saying, 'Baby, baby, bite my butt.'" And so then we had to, like, have a crisis software, uh, uh, um, strategy-
agent: Wow | 1,736.026 | 1,751.096 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I wanna, I wanna just pivot for a sec and ask you about the business side because we're now getting, you know... We, we've covered a lot of what's happened in the '90s, and really, and I think it was only in 1998 where you took on some outside funding. You got... You finally raised some money, which is, i- is... But wh... | customer: And so we, you know, they're like, "Well, that's not... We can't launch with this." It was like, it randomly babbling. It's like, "No, no, no, it's saying, 'Baby, baby, bite my butt.'" And so then we had to, like, have a crisis software, uh, uh, um, strategy-
agent: Wow
customer: ... to figure out how to prov... | 1,751.096 | 1,780.116 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm. | agent: Wow
customer: ... to figure out how to provably keep My Real Baby from babbling in that particular pattern, which was crazy and ridiculous and wonderful and, and just very real and, and part of the journey of consumer products.
agent: I wanna, I wanna just pivot for a sec and ask you about the business side beca... | 1,780.116 | 1,780.576 | customer | eng | vi | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And you, and I mean this in the most, uh, adm- uh, with great admiration, I mean, you are an engineer. You're a nerd. You're, like, focused on building things that matter. You're not a guy who has any interest in... You didn't go to business school. You're not gonna go to do a business administration degree. And so how... | customer: ... to figure out how to provably keep My Real Baby from babbling in that particular pattern, which was crazy and ridiculous and wonderful and, and just very real and, and part of the journey of consumer products.
agent: I wanna, I wanna just pivot for a sec and ask you about the business side because we're n... | 1,780.576 | 1,806.296 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Well, you had to make choices, and my journey at iRobot started back when I was a wilderness guide, right? | agent: I wanna, I wanna just pivot for a sec and ask you about the business side because we're now getting, you know... We, we've covered a lot of what's happened in the '90s, and really, and I think it was only in 1998 where you took on some outside funding. You got... You finally raised some money, which is, i- is...... | 1,806.296 | 1,816.596 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: Mm-hmm.
agent: And you, and I mean this in the most, uh, adm- uh, with great admiration, I mean, you are an engineer. You're a nerd. You're, like, focused on building things that matter. You're not a guy who has any interest in... You didn't go to business school. You're not gonna go to do a business administ... | 1,816.596 | 1,817.356 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I was taking two staff people and six campers out into the woods for six weeks And bringing them back alive with all sorts of challenges, food, canoes tipping over- | agent: And you, and I mean this in the most, uh, adm- uh, with great admiration, I mean, you are an engineer. You're a nerd. You're, like, focused on building things that matter. You're not a guy who has any interest in... You didn't go to business school. You're not gonna go to do a business administration degree. And... | 1,817.356 | 1,832.932 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yep | customer: Well, you had to make choices, and my journey at iRobot started back when I was a wilderness guide, right?
agent: Hmm.
customer: I was taking two staff people and six campers out into the woods for six weeks And bringing them back alive with all sorts of challenges, food, canoes tipping over- | 1,832.932 | 1,833.272 | agent | eng | tr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... you know, and, and all sorts of drama. And so that sitting in the CEO role was actually very comfortable to me. | agent: Hmm.
customer: I was taking two staff people and six campers out into the woods for six weeks And bringing them back alive with all sorts of challenges, food, canoes tipping over-
agent: Yep | 1,833.272 | 1,840.642 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: I was taking two staff people and six campers out into the woods for six weeks And bringing them back alive with all sorts of challenges, food, canoes tipping over-
agent: Yep
customer: ... you know, and, and all sorts of drama. And so that sitting in the CEO role was actually very comfortable to me. | 1,840.642 | 1,840.671 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Now, what wasn't comfortable was putting down the soldering iron. | agent: Yep
customer: ... you know, and, and all sorts of drama. And so that sitting in the CEO role was actually very comfortable to me.
agent: Hmm. | 1,840.672 | 1,846.692 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
'Cause that was your passion. That's what you were good at. | customer: ... you know, and, and all sorts of drama. And so that sitting in the CEO role was actually very comfortable to me.
agent: Hmm.
customer: Now, what wasn't comfortable was putting down the soldering iron. | 1,846.692 | 1,848.932 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
My passion is building. | agent: Hmm.
customer: Now, what wasn't comfortable was putting down the soldering iron.
agent: 'Cause that was your passion. That's what you were good at. | 1,848.932 | 1,850.632 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: Now, what wasn't comfortable was putting down the soldering iron.
agent: 'Cause that was your passion. That's what you were good at.
customer: My passion is building. | 1,850.632 | 1,851.152 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And along the way, I realized that building a company that could build cool stuff counts. And, uh, I think that one of the habits I had that allowed me to succeed was whatever I was doing on any given day, I'd try to figure out how to give away all of it. How can I go and take all of the responsibility I currently have... | agent: 'Cause that was your passion. That's what you were good at.
customer: My passion is building.
agent: Yeah. | 1,851.152 | 1,884.112 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: My passion is building.
agent: Yeah.
customer: And along the way, I realized that building a company that could build cool stuff counts. And, uh, I think that one of the habits I had that allowed me to succeed was whatever I was doing on any given day, I'd try to figure out how to give away all of it. How can... | 1,884.112 | 1,884.792 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I mean, I remember viscerally, I l- I used to love 3D CAD, you know, it was, like, one of my happy places. | agent: Yeah.
customer: And along the way, I realized that building a company that could build cool stuff counts. And, uh, I think that one of the habits I had that allowed me to succeed was whatever I was doing on any given day, I'd try to figure out how to give away all of it. How can I go and take all of the responsi... | 1,884.792 | 1,891.092 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Computer-assisted design. | customer: And along the way, I realized that building a company that could build cool stuff counts. And, uh, I think that one of the habits I had that allowed me to succeed was whatever I was doing on any given day, I'd try to figure out how to give away all of it. How can I go and take all of the responsibility I curr... | 1,891.092 | 1,892.212 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. Uh, making 3D designs of things. And, and I hired this guy, and he was, like, a fresh out from, uh, college, and he sat down and in the first day he created something spectacular, and I looked at it saying, "Wow, that's spectacular," and my heart was saying, "I should never do 3D CAD again." | agent: Yeah.
customer: I mean, I remember viscerally, I l- I used to love 3D CAD, you know, it was, like, one of my happy places.
agent: Computer-assisted design. | 1,892.212 | 1,910.492 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Nice. [laughs] | customer: I mean, I remember viscerally, I l- I used to love 3D CAD, you know, it was, like, one of my happy places.
agent: Computer-assisted design.
customer: Yeah. Uh, making 3D designs of things. And, and I hired this guy, and he was, like, a fresh out from, uh, college, and he sat down and in the first day he creat... | 1,910.492 | 1,912.562 | agent | eng | ro | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
[laughs] Uh, it was like- | agent: Computer-assisted design.
customer: Yeah. Uh, making 3D designs of things. And, and I hired this guy, and he was, like, a fresh out from, uh, college, and he sat down and in the first day he created something spectacular, and I looked at it saying, "Wow, that's spectacular," and my heart was saying, "I should ne... | 1,912.562 | 1,913.432 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah | customer: Yeah. Uh, making 3D designs of things. And, and I hired this guy, and he was, like, a fresh out from, uh, college, and he sat down and in the first day he created something spectacular, and I looked at it saying, "Wow, that's spectacular," and my heart was saying, "I should never do 3D CAD again."
agent: Nice... | 1,913.432 | 1,913.532 | agent | eng | tr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... oh, oh crap, okay, fine. This is, it's time to move from being the guy who loved bending the sheet metal to the guy who loved creating an environment where creativity could flourish, sprinkling a little bit of, "Well, that's not gonna work," or, "Have you thought of this?" To indirectly guide decision-making proces... | agent: Nice. [laughs]
customer: [laughs] Uh, it was like-
agent: Yeah | 1,913.532 | 1,937.112 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
How... Let's talk about, um, defense products for a moment because I, you know, if you are a defense contractor, your, your client is the, is the government, right? | customer: [laughs] Uh, it was like-
agent: Yeah
customer: ... oh, oh crap, okay, fine. This is, it's time to move from being the guy who loved bending the sheet metal to the guy who loved creating an environment where creativity could flourish, sprinkling a little bit of, "Well, that's not gonna work," or, "Have you th... | 1,938.652 | 1,949.072 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm. | agent: Yeah
customer: ... oh, oh crap, okay, fine. This is, it's time to move from being the guy who loved bending the sheet metal to the guy who loved creating an environment where creativity could flourish, sprinkling a little bit of, "Well, that's not gonna work," or, "Have you thought of this?" To indirectly guide ... | 1,949.072 | 1,949.082 | customer | eng | vi | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And so, and that can be big business. That's why all these defense contractors are headquartered in [laughs] Washington, DC, 'cause they want a piece of the action. You guys had contracts with DARPA, the Defense Advanced Research Project Agency. | customer: ... oh, oh crap, okay, fine. This is, it's time to move from being the guy who loved bending the sheet metal to the guy who loved creating an environment where creativity could flourish, sprinkling a little bit of, "Well, that's not gonna work," or, "Have you thought of this?" To indirectly guide decision-mak... | 1,949.082 | 1,961.032 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yep. | agent: How... Let's talk about, um, defense products for a moment because I, you know, if you are a defense contractor, your, your client is the, is the government, right?
customer: Mm-hmm.
agent: And so, and that can be big business. That's why all these defense contractors are headquartered in [laughs] Washington, DC... | 1,961.032 | 1,961.392 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
You did, uh, something called the PackBot, which was an all-terrain robot that was designed to, like, detect bombs and then dispose of them, and, and these were actually used in Afghanistan and Iraq by the US military. | customer: Mm-hmm.
agent: And so, and that can be big business. That's why all these defense contractors are headquartered in [laughs] Washington, DC, 'cause they want a piece of the action. You guys had contracts with DARPA, the Defense Advanced Research Project Agency.
customer: Yep. | 1,961.392 | 1,973.872 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Absolutely. So if you think about, like, a pizza box with, with tracks on either side, you're, you're close. | agent: And so, and that can be big business. That's why all these defense contractors are headquartered in [laughs] Washington, DC, 'cause they want a piece of the action. You guys had contracts with DARPA, the Defense Advanced Research Project Agency.
customer: Yep.
agent: You did, uh, something called the PackBot, wh... | 1,973.872 | 1,981.052 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: Yep.
agent: You did, uh, something called the PackBot, which was an all-terrain robot that was designed to, like, detect bombs and then dispose of them, and, and these were actually used in Afghanistan and Iraq by the US military.
customer: Absolutely. So if you think about, like, a pizza box with, with track... | 1,981.052 | 1,981.312 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Um, and then we started being able to put arms on them, and so that they could be used by a, a bomb disposal team. When 9/11 happened and we sent troops into Afghanistan, we saw on the news that they were sending the airborne troops into the tunnels and the caves in Afghanistan- | agent: You did, uh, something called the PackBot, which was an all-terrain robot that was designed to, like, detect bombs and then dispose of them, and, and these were actually used in Afghanistan and Iraq by the US military.
customer: Absolutely. So if you think about, like, a pizza box with, with tracks on either sid... | 1,981.312 | 2,001.252 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm | customer: Absolutely. So if you think about, like, a pizza box with, with tracks on either side, you're, you're close.
agent: Right.
customer: Um, and then we started being able to put arms on them, and so that they could be used by a, a bomb disposal team. When 9/11 happened and we sent troops into Afghanistan, we saw... | 2,001.252 | 2,002.052 | agent | eng | da | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... with, you know, a flashlight and a pistol and a rope tied around their waist so that they could pull the soldier out in case they were shot while they were down underground. And we said, "No, no, no, this is what our robot was for." And so we started going down to Washington with our PackBot robot that we had desig... | agent: Right.
customer: Um, and then we started being able to put arms on them, and so that they could be used by a, a bomb disposal team. When 9/11 happened and we sent troops into Afghanistan, we saw on the news that they were sending the airborne troops into the tunnels and the caves in Afghanistan-
agent: Hmm | 2,002.052 | 2,022.011 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
How many total, do you, do you remember, how many, um, PackBots did you eventually sell to the military? | customer: Um, and then we started being able to put arms on them, and so that they could be used by a, a bomb disposal team. When 9/11 happened and we sent troops into Afghanistan, we saw on the news that they were sending the airborne troops into the tunnels and the caves in Afghanistan-
agent: Hmm
customer: ... with,... | 2,022.012 | 2,027.552 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I mean, it was thousands, um- | agent: Hmm
customer: ... with, you know, a flashlight and a pistol and a rope tied around their waist so that they could pull the soldier out in case they were shot while they were down underground. And we said, "No, no, no, this is what our robot was for." And so we started going down to Washington with our PackBot ro... | 2,027.552 | 2,028.992 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Thousands, wow. And each one, well, I guess the price eventually went down to about 45, 50 grand, but- | customer: ... with, you know, a flashlight and a pistol and a rope tied around their waist so that they could pull the soldier out in case they were shot while they were down underground. And we said, "No, no, no, this is what our robot was for." And so we started going down to Washington with our PackBot robot that we... | 2,028.992 | 2,033.272 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, and so the, I mean, we might've gotten up to f- maybe 50 million of revenue- | agent: How many total, do you, do you remember, how many, um, PackBots did you eventually sell to the military?
customer: I mean, it was thousands, um-
agent: Thousands, wow. And each one, well, I guess the price eventually went down to about 45, 50 grand, but- | 2,033.272 | 2,038.282 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow | customer: I mean, it was thousands, um-
agent: Thousands, wow. And each one, well, I guess the price eventually went down to about 45, 50 grand, but-
customer: Yeah, and so the, I mean, we might've gotten up to f- maybe 50 million of revenue- | 2,038.282 | 2,038.332 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... coming in from the defense side. | agent: Thousands, wow. And each one, well, I guess the price eventually went down to about 45, 50 grand, but-
customer: Yeah, and so the, I mean, we might've gotten up to f- maybe 50 million of revenue-
agent: Wow | 2,038.332 | 2,041.012 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And probably, I'm sure, some of these PackBots, uh, got blown up, right? | customer: Yeah, and so the, I mean, we might've gotten up to f- maybe 50 million of revenue-
agent: Wow
customer: ... coming in from the defense side. | 2,041.012 | 2,046.392 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Absolutely. I mean, I, I, probably 500 to 1,000 of the robots were destroyed. | agent: Wow
customer: ... coming in from the defense side.
agent: And probably, I'm sure, some of these PackBots, uh, got blown up, right? | 2,046.392 | 2,052.522 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow. | customer: ... coming in from the defense side.
agent: And probably, I'm sure, some of these PackBots, uh, got blown up, right?
customer: Absolutely. I mean, I, I, probably 500 to 1,000 of the robots were destroyed. | 2,052.522 | 2,052.532 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But that was okay. | agent: And probably, I'm sure, some of these PackBots, uh, got blown up, right?
customer: Absolutely. I mean, I, I, probably 500 to 1,000 of the robots were destroyed.
agent: Wow. | 2,052.532 | 2,053.492 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, 'cause you're saving a human life, of course. | customer: Absolutely. I mean, I, I, probably 500 to 1,000 of the robots were destroyed.
agent: Wow.
customer: But that was okay. | 2,053.492 | 2,056.072 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
We would get postcards from the soldiers saying, "You have saved lives today," and it was- | agent: Wow.
customer: But that was okay.
agent: Yeah, 'cause you're saving a human life, of course. | 2,056.072 | 2,063.152 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah | customer: But that was okay.
agent: Yeah, 'cause you're saving a human life, of course.
customer: We would get postcards from the soldiers saying, "You have saved lives today," and it was- | 2,063.152 | 2,063.412 | agent | eng | tr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... very moving and f- the, uh, there was one robot that we actually got back, where on the head of the robot, someone in pencil had sort of ticked off every time that robot took out an IED. | agent: Yeah, 'cause you're saving a human life, of course.
customer: We would get postcards from the soldiers saying, "You have saved lives today," and it was-
agent: Yeah | 2,063.412 | 2,077.752 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow. | customer: We would get postcards from the soldiers saying, "You have saved lives today," and it was-
agent: Yeah
customer: ... very moving and f- the, uh, there was one robot that we actually got back, where on the head of the robot, someone in pencil had sort of ticked off every time that robot took out an IED. | 2,077.752 | 2,078.312 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And we got it back because finally the bomb got the better of the robot, and the IED technician apparently carries this back to the depot, tears in his eyes- | agent: Yeah
customer: ... very moving and f- the, uh, there was one robot that we actually got back, where on the head of the robot, someone in pencil had sort of ticked off every time that robot took out an IED.
agent: Wow. | 2,078.312 | 2,087.851 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
[laughs] | customer: ... very moving and f- the, uh, there was one robot that we actually got back, where on the head of the robot, someone in pencil had sort of ticked off every time that robot took out an IED.
agent: Wow.
customer: And we got it back because finally the bomb got the better of the robot, and the IED technician a... | 2,087.851 | 2,087.872 | agent | eng | lv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... "Can you fix it?" | agent: Wow.
customer: And we got it back because finally the bomb got the better of the robot, and the IED technician apparently carries this back to the depot, tears in his eyes-
agent: [laughs] | 2,087.872 | 2,089.371 | customer | eng | ca | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: And we got it back because finally the bomb got the better of the robot, and the IED technician apparently carries this back to the depot, tears in his eyes-
agent: [laughs]
customer: ... "Can you fix it?" | 2,089.372 | 2,089.612 | agent | eng | sv | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Like it's a, a fallen comrade. | agent: [laughs]
customer: ... "Can you fix it?"
agent: Hmm. | 2,089.612 | 2,092.092 | customer | eng | ca | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Or a dog, right? | customer: ... "Can you fix it?"
agent: Hmm.
customer: Like it's a, a fallen comrade. | 2,092.092 | 2,093.022 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | agent: Hmm.
customer: Like it's a, a fallen comrade.
agent: Or a dog, right? | 2,093.022 | 2,093.032 | customer | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct |
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