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I want that robot. Go work out now. I know it's warm in bed. I know you're comfy, but get out of bed. | customer: You know, the, the journey, you know, had some amazing serendipitous moments, but they were enabled by sitting back and actually doing the work. Uh, I, one of my early mentors, when I presented in one of my first board meetings a 12-year plan where the year, the revenue in year 12 was, was presented to the se... | 4,182.878 | 4,190.858 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Uh, I will, I will, uh, hold you to that, and we'll see what the future brings. | agent: That's Colin Angle, the co-founder of iRobot. You know, the robot I want is the one who drags my ass out of bed in the morning and makes me go down and work out. That's the robot I want.
customer: I, I might have something that, that, uh-
agent: I want that robot. Go work out now. I know it's warm in bed. I know... | 4,190.858 | 4,196.518 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hey, thanks so much for listening to the show this week. Please make sure to click the follow button on your podcast app so you never miss a new episode of the show. And if you're interested in insights, ideas, and lessons from some of the world's greatest entrepreneurs, sign up for my newsletter at guyraz.com or on Su... | customer: I, I might have something that, that, uh-
agent: I want that robot. Go work out now. I know it's warm in bed. I know you're comfy, but get out of bed.
customer: Uh, I will, I will, uh, hold you to that, and we'll see what the future brings. | 4,196.518 | 4,245.298 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
This message is brought to you by Apple Card. For a limited time, when you get a new Apple Card and purchase AirPods Pro 3 at Apple, you can earn back the cost, up to 250 Daily Cash. New AirPods Pro and up to $250 bonus Daily Cash back? Now, that's music to my ears. Subject to credit approval. Limitations and spend req... | 0.22 | 161.7 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | ||||||||
The principal of this group contacts me, and he said, "Hey, I'd like to have a meeting with you because..." I said, "What's it about?" He said, "Well, it's about paying you your money." I said, "Well, I've always got ears for that." And we go upstairs at the Pizza Patron office building. We sit at the conference room, ... | agent: This message is brought to you by Apple Card. For a limited time, when you get a new Apple Card and purchase AirPods Pro 3 at Apple, you can earn back the cost, up to 250 Daily Cash. New AirPods Pro and up to $250 bonus Daily Cash back? Now, that's music to my ears. Subject to credit approval. Limitations and sp... | 174.12 | 199.42 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow. | agent: This message is brought to you by Apple Card. For a limited time, when you get a new Apple Card and purchase AirPods Pro 3 at Apple, you can earn back the cost, up to 250 Daily Cash. New AirPods Pro and up to $250 bonus Daily Cash back? Now, that's music to my ears. Subject to credit approval. Limitations and sp... | 199.42 | 200.44 | agent | eng | pl | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I said, "Wait a minute. You wanna give me $2 million, but you owe me $12 million. Is that right?" He said, "Yeah, you could look at it like that." And I looked at him and I said, "Let me tell you something." I said, "I'll spend every dollar I have collecting every dollar I'm owed." And with that, the meeting adjourned. | agent: This message is brought to you by Apple Card. For a limited time, when you get a new Apple Card and purchase AirPods Pro 3 at Apple, you can earn back the cost, up to 250 Daily Cash. New AirPods Pro and up to $250 bonus Daily Cash back? Now, that's music to my ears. Subject to credit approval. Limitations and sp... | 200.44 | 223.4 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Welcome to How I Built This, a show about innovators, entrepreneurs, idealists, and the stories behind the movements they built. I'm Guy Raz, and on the show today, how a pizza maker had a hunch that chicken wings would take off as a food concept, and launched a restaurant that now has 3,000 locations around the world:... | customer: The principal of this group contacts me, and he said, "Hey, I'd like to have a meeting with you because..." I said, "What's it about?" He said, "Well, it's about paying you your money." I said, "Well, I've always got ears for that." And we go upstairs at the Pizza Patron office building. We sit at the confere... | 227.86 | 450.204 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Not only was there no expectation, there was no money. There was no money for that. | agent: Wow.
customer: I said, "Wait a minute. You wanna give me $2 million, but you owe me $12 million. Is that right?" He said, "Yeah, you could look at it like that." And I looked at him and I said, "Let me tell you something." I said, "I'll spend every dollar I have collecting every dollar I'm owed." And with that, ... | 450.204 | 455.284 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: I said, "Wait a minute. You wanna give me $2 million, but you owe me $12 million. Is that right?" He said, "Yeah, you could look at it like that." And I looked at him and I said, "Let me tell you something." I said, "I'll spend every dollar I have collecting every dollar I'm owed." And with that, the meeting ... | 455.284 | 455.344 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Uh, my parents, bo- both born in the '20s, and they were products of the Depression and, um, no one ever went to college. We were more, uh... You know, I, I consider we were worker bees, you know? We were the blue collar worker bees. And by that time, I was already pretty deep into working in restaurants. I was in the ... | agent: Welcome to How I Built This, a show about innovators, entrepreneurs, idealists, and the stories behind the movements they built. I'm Guy Raz, and on the show today, how a pizza maker had a hunch that chicken wings would take off as a food concept, and launched a restaurant that now has 3,000 locations around the... | 455.344 | 478.184 | customer | eng | en | us | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: Not only was there no expectation, there was no money. There was no money for that.
agent: Yeah.
customer: Uh, my parents, bo- both born in the '20s, and they were products of the Depression and, um, no one ever went to college. We were more, uh... You know, I, I consider we were worker bees, you know? We wer... | 478.184 | 478.444 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And I remember graduating from high school, and I had my Ponderosa Steakhouse uniform on under my cap and gown. And, uh, as soon as the ceremony was over, I went straight to work and pulled my shift. At that time, I was working at the steakhouse, and I- | agent: Yeah.
customer: Uh, my parents, bo- both born in the '20s, and they were products of the Depression and, um, no one ever went to college. We were more, uh... You know, I, I consider we were worker bees, you know? We were the blue collar worker bees. And by that time, I was already pretty deep into working in res... | 478.444 | 494.004 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm | customer: Uh, my parents, bo- both born in the '20s, and they were products of the Depression and, um, no one ever went to college. We were more, uh... You know, I, I consider we were worker bees, you know? We were the blue collar worker bees. And by that time, I was already pretty deep into working in restaurants. I w... | 494.004 | 494.744 | agent | eng | da | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... was there for a number of years. That's where I started, uh, started washing dishes. And, um, I eventually got promoted to the line, [laughs] got to come out and see actually the public, and then a broiler cook, and, uh, every job. | agent: Hmm.
customer: And I remember graduating from high school, and I had my Ponderosa Steakhouse uniform on under my cap and gown. And, uh, as soon as the ceremony was over, I went straight to work and pulled my shift. At that time, I was working at the steakhouse, and I-
agent: Hmm | 494.744 | 511.244 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
All right, so you work at Ponderosa for, for some time, and, and I guess you move on to another restaurant, which is I guess a, a, a regional chain called, uh, The Smuggler's Inn. | customer: And I remember graduating from high school, and I had my Ponderosa Steakhouse uniform on under my cap and gown. And, uh, as soon as the ceremony was over, I went straight to work and pulled my shift. At that time, I was working at the steakhouse, and I-
agent: Hmm
customer: ... was there for a number of years... | 511.244 | 521.543 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm. | agent: Hmm
customer: ... was there for a number of years. That's where I started, uh, started washing dishes. And, um, I eventually got promoted to the line, [laughs] got to come out and see actually the public, and then a broiler cook, and, uh, every job.
agent: All right, so you work at Ponderosa for, for some time, ... | 521.544 | 522.084 | customer | eng | vi | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Um, I, I, I read that through a connection there, you end up leaving Columbus and moving to Dallas. So, so what's the story there? | customer: ... was there for a number of years. That's where I started, uh, started washing dishes. And, um, I eventually got promoted to the line, [laughs] got to come out and see actually the public, and then a broiler cook, and, uh, every job.
agent: All right, so you work at Ponderosa for, for some time, and, and I ... | 522.084 | 531.284 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. Uh, defining moment. I had a... He, I've g- he's a friend and a mentor of mine and a little bit older than me, and he was the- | agent: All right, so you work at Ponderosa for, for some time, and, and I guess you move on to another restaurant, which is I guess a, a, a regional chain called, uh, The Smuggler's Inn.
customer: Mm-hmm.
agent: Um, I, I, I read that through a connection there, you end up leaving Columbus and moving to Dallas. So, so w... | 531.284 | 540.094 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Who's this? | customer: Mm-hmm.
agent: Um, I, I, I read that through a connection there, you end up leaving Columbus and moving to Dallas. So, so what's the story there?
customer: Yes. Uh, defining moment. I had a... He, I've g- he's a friend and a mentor of mine and a little bit older than me, and he was the- | 540.094 | 540.644 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
A guy named Gene Perkins, and he was- | agent: Um, I, I, I read that through a connection there, you end up leaving Columbus and moving to Dallas. So, so what's the story there?
customer: Yes. Uh, defining moment. I had a... He, I've g- he's a friend and a mentor of mine and a little bit older than me, and he was the-
agent: Who's this? | 540.644 | 542.703 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | A guy named Gene Perkins, and he was- | medium | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | ||||||
Mm | customer: Yes. Uh, defining moment. I had a... He, I've g- he's a friend and a mentor of mine and a little bit older than me, and he was the-
agent: Who's this?
customer: A guy named Gene Perkins, and he was- | 542.704 | 542.734 | agent | eng | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | ||||||||
... the area supervisor of The Smuggler's Inn. We formed a friendship, and he provided a mentorship for me. Well, he eventually left that job, moved to Dallas, Texas, and I left Columbus to come out and visit him. It was a time in the '80s and, uh, the late '80s, and Dallas was popping. Dallas was really on fire. And w... | agent: Who's this?
customer: A guy named Gene Perkins, and he was-
agent: Mm | 542.734 | 580.814 | customer | eng | en | us | founder | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | he provided a mentorship for me | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | ||||||
Hmm. | customer: A guy named Gene Perkins, and he was-
agent: Mm
customer: ... the area supervisor of The Smuggler's Inn. We formed a friendship, and he provided a mentorship for me. Well, he eventually left that job, moved to Dallas, Texas, and I left Columbus to come out and visit him. It was a time in the '80s and, uh, the... | 580.814 | 580.974 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And it was, uh, a nightclub owned out, out of a, by a group out of Houston that had some of the hottest, highest volume nightclubs going in the country. It was called McFadden Ventures. And, uh, that was probably one of the best decisions of my life because, uh, Dallas has been, uh, you know, with all the growth and al... | agent: Mm
customer: ... the area supervisor of The Smuggler's Inn. We formed a friendship, and he provided a mentorship for me. Well, he eventually left that job, moved to Dallas, Texas, and I left Columbus to come out and visit him. It was a time in the '80s and, uh, the late '80s, and Dallas was popping. Dallas was r... | 580.974 | 666.164 | customer | eng | en | us | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm | customer: ... the area supervisor of The Smuggler's Inn. We formed a friendship, and he provided a mentorship for me. Well, he eventually left that job, moved to Dallas, Texas, and I left Columbus to come out and visit him. It was a time in the '80s and, uh, the late '80s, and Dallas was popping. Dallas was really on f... | 666.164 | 666.243 | agent | eng | da | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... and, uh, I made them cry because I didn't mean to, but the cocktail waitress at the service bar was supposed to know what glass every drink went in, and their job was to pull the glass, ice it, and get it set up, so the bartender just had to create the drink. And that's, you know, being kinda always competing with ... | agent: Hmm.
customer: And it was, uh, a nightclub owned out, out of a, by a group out of Houston that had some of the hottest, highest volume nightclubs going in the country. It was called McFadden Ventures. And, uh, that was probably one of the best decisions of my life because, uh, Dallas has been, uh, you know, with... | 666.243 | 700.144 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm | customer: And it was, uh, a nightclub owned out, out of a, by a group out of Houston that had some of the hottest, highest volume nightclubs going in the country. It was called McFadden Ventures. And, uh, that was probably one of the best decisions of my life because, uh, Dallas has been, uh, you know, with all the gro... | 700.144 | 700.424 | agent | eng | da | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... uh, you know, they say a lot of times things are, things are a blessing you don't think they are at the time. But all of a sudden, I'm here in Dallas, and I fou- I found myself without a job. And, um, that allowed me to be kind of in the job market. And one of the people that I met over the bar was a young lady who... | agent: Hmm
customer: ... and, uh, I made them cry because I didn't mean to, but the cocktail waitress at the service bar was supposed to know what glass every drink went in, and their job was to pull the glass, ice it, and get it set up, so the bartender just had to create the drink. And that's, you know, being kinda a... | 700.424 | 728.304 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: ... and, uh, I made them cry because I didn't mean to, but the cocktail waitress at the service bar was supposed to know what glass every drink went in, and their job was to pull the glass, ice it, and get it set up, so the bartender just had to create the drink. And that's, you know, being kinda always compe... | 728.304 | 728.904 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Um, and he s- she said to me, "Hey, my father is looking for, uh, a general manager. Would you like to talk to him?" I looked up Watertown, New York, in my Funk & Wagnalls Encyclopedia. | agent: Hmm
customer: ... uh, you know, they say a lot of times things are, things are a blessing you don't think they are at the time. But all of a sudden, I'm here in Dallas, and I fou- I found myself without a job. And, um, that allowed me to be kind of in the job market. And one of the people that I met over the bar... | 728.904 | 742.324 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm. | customer: ... uh, you know, they say a lot of times things are, things are a blessing you don't think they are at the time. But all of a sudden, I'm here in Dallas, and I fou- I found myself without a job. And, um, that allowed me to be kind of in the job market. And one of the people that I met over the bar was a youn... | 742.324 | 742.674 | agent | eng | vi | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And it said, "Beautiful Finger Lakes region known for its dairy production." And I said, "Man, that sounds great." So once again, I got all my stuff loaded and Drove and kept driving and driving and driving. It was in February, and I've never seen winter or cold like that in my life. | agent: Hmm.
customer: Um, and he s- she said to me, "Hey, my father is looking for, uh, a general manager. Would you like to talk to him?" I looked up Watertown, New York, in my Funk & Wagnalls Encyclopedia.
agent: Mm-hmm. | 742.674 | 761.792 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Th- this was to manage and run the, a restaurant and a hotel, right? The, in, in Watertown? | customer: Um, and he s- she said to me, "Hey, my father is looking for, uh, a general manager. Would you like to talk to him?" I looked up Watertown, New York, in my Funk & Wagnalls Encyclopedia.
agent: Mm-hmm.
customer: And it said, "Beautiful Finger Lakes region known for its dairy production." And I said, "Man, that... | 761.792 | 768.091 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. It was called The Village Inn, and it was actually in, not even in Watertown. It was in a suburb of Watertown called Black River, New York. | agent: Mm-hmm.
customer: And it said, "Beautiful Finger Lakes region known for its dairy production." And I said, "Man, that sounds great." So once again, I got all my stuff loaded and Drove and kept driving and driving and driving. It was in February, and I've never seen winter or cold like that in my life.
agent: Th-... | 768.092 | 776.272 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm. | customer: And it said, "Beautiful Finger Lakes region known for its dairy production." And I said, "Man, that sounds great." So once again, I got all my stuff loaded and Drove and kept driving and driving and driving. It was in February, and I've never seen winter or cold like that in my life.
agent: Th- this was to ma... | 776.272 | 776.591 | agent | eng | vi | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And during that year, one of the things they offered was they offered, um... They had a pizza. They made pizzas literally in the corner of the restaurant with a little four-foot sandwich table the guy used as a pizza make table, and had a 30-quart Hobart mixer, which is, everybody'll tell you it's too small to make piz... | agent: Th- this was to manage and run the, a restaurant and a hotel, right? The, in, in Watertown?
customer: Yeah. It was called The Village Inn, and it was actually in, not even in Watertown. It was in a suburb of Watertown called Black River, New York.
agent: Mm-hmm. | 776.592 | 821.262 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: Yeah. It was called The Village Inn, and it was actually in, not even in Watertown. It was in a suburb of Watertown called Black River, New York.
agent: Mm-hmm.
customer: And during that year, one of the things they offered was they offered, um... They had a pizza. They made pizzas literally in the corner of ... | 821.262 | 821.272 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And I was able to save $11,500 by saving all my money, and, uh, there's always a woman involved, too, and I had met the woman that eventually became my first, my first wife. I, but I met- | agent: Mm-hmm.
customer: And during that year, one of the things they offered was they offered, um... They had a pizza. They made pizzas literally in the corner of the restaurant with a little four-foot sandwich table the guy used as a pizza make table, and had a 30-quart Hobart mixer, which is, everybody'll tell you i... | 821.272 | 837.252 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
This is Bernadette. | customer: And during that year, one of the things they offered was they offered, um... They had a pizza. They made pizzas literally in the corner of the restaurant with a little four-foot sandwich table the guy used as a pizza make table, and had a 30-quart Hobart mixer, which is, everybody'll tell you it's too small t... | 837.252 | 837.662 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Bernadette. Yeah, I met Bernadette, like, in the 10th month in- | agent: Hmm.
customer: And I was able to save $11,500 by saving all my money, and, uh, there's always a woman involved, too, and I had met the woman that eventually became my first, my first wife. I, but I met-
agent: This is Bernadette. | 837.662 | 840.802 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
In Watertown? | customer: And I was able to save $11,500 by saving all my money, and, uh, there's always a woman involved, too, and I had met the woman that eventually became my first, my first wife. I, but I met-
agent: This is Bernadette.
customer: Bernadette. Yeah, I met Bernadette, like, in the 10th month in- | 840.802 | 841.412 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
In Watertown. She came in for lunch, and I, I met Bernadette, and, um- | agent: This is Bernadette.
customer: Bernadette. Yeah, I met Bernadette, like, in the 10th month in-
agent: In Watertown? | 841.412 | 846.302 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm | customer: Bernadette. Yeah, I met Bernadette, like, in the 10th month in-
agent: In Watertown?
customer: In Watertown. She came in for lunch, and I, I met Bernadette, and, um- | 846.302 | 846.712 | agent | eng | de | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... I had this newfound knowledge of how to make pizzas, and I eventually, I'm like, "Well, I think I'll move back to Dallas," because I like Dallas, and I didn't wanna kinda go back to Columbus, Ohio, with my tail tucked between my legs. But I always wanted to have my own business, you know? I always did, and it was j... | agent: In Watertown?
customer: In Watertown. She came in for lunch, and I, I met Bernadette, and, um-
agent: Mm-hmm | 846.712 | 883.532 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
All right. So you go back to Dallas. Is it 19- I think 1985-ish around then? | customer: In Watertown. She came in for lunch, and I, I met Bernadette, and, um-
agent: Mm-hmm
customer: ... I had this newfound knowledge of how to make pizzas, and I eventually, I'm like, "Well, I think I'll move back to Dallas," because I like Dallas, and I didn't wanna kinda go back to Columbus, Ohio, with my tail ... | 883.532 | 888.101 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, late '85. Opened in '86. | agent: Mm-hmm
customer: ... I had this newfound knowledge of how to make pizzas, and I eventually, I'm like, "Well, I think I'll move back to Dallas," because I like Dallas, and I didn't wanna kinda go back to Columbus, Ohio, with my tail tucked between my legs. But I always wanted to have my own business, you know? I ... | 888.101 | 891.132 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And with $11,000, y- you had this idea to open... You were gonna open a pizza place, and that was enough to do it? I mean, you could, you could make that happen? Like, get, get a lease and... | customer: ... I had this newfound knowledge of how to make pizzas, and I eventually, I'm like, "Well, I think I'll move back to Dallas," because I like Dallas, and I didn't wanna kinda go back to Columbus, Ohio, with my tail tucked between my legs. But I always wanted to have my own business, you know? I always did, an... | 891.132 | 902.821 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
[laughs] Back in those days, you know, it's a lot different. You could literally go into the city hall with a, a drawing you made yourself on a piece of notebook paper and walk out of there with a building permit. I mean, a lot has changed. My friend Gene Perkins introduced me to a guy that had a bunch of property a- a... | agent: All right. So you go back to Dallas. Is it 19- I think 1985-ish around then?
customer: Yeah, late '85. Opened in '86.
agent: And with $11,000, y- you had this idea to open... You were gonna open a pizza place, and that was enough to do it? I mean, you could, you could make that happen? Like, get, get a lease and... | 902.821 | 957.392 | customer | eng | en | us | founder | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | you could literally go into the city hall with a, a drawing you made yourself on a piece of notebook paper and walk out of there with a building permit | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | ||||||
Hmm. | customer: Yeah, late '85. Opened in '86.
agent: And with $11,000, y- you had this idea to open... You were gonna open a pizza place, and that was enough to do it? I mean, you could, you could make that happen? Like, get, get a lease and...
customer: [laughs] Back in those days, you know, it's a lot different. You could... | 957.392 | 957.872 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And he said, "I'm gonna need two things from you." And I'm like, "Oh, man. What could these two things be?" He said, "I'm gonna need a check for the first month's rent, $500," 750 square feet. He said, "And then a check for the security deposit, another $500." I said, "Those are the two things?" He said, "Yeah, two che... | agent: And with $11,000, y- you had this idea to open... You were gonna open a pizza place, and that was enough to do it? I mean, you could, you could make that happen? Like, get, get a lease and...
customer: [laughs] Back in those days, you know, it's a lot different. You could literally go into the city hall with a, ... | 957.872 | 987.692 | customer | eng | en | us | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow. | customer: [laughs] Back in those days, you know, it's a lot different. You could literally go into the city hall with a, a drawing you made yourself on a piece of notebook paper and walk out of there with a building permit. I mean, a lot has changed. My friend Gene Perkins introduced me to a guy that had a bunch of pro... | 987.692 | 987.792 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
He said, "Be sure you have your money ready." | agent: Hmm.
customer: And he said, "I'm gonna need two things from you." And I'm like, "Oh, man. What could these two things be?" He said, "I'm gonna need a check for the first month's rent, $500," 750 square feet. He said, "And then a check for the security deposit, another $500." I said, "Those are the two things?" H... | 987.792 | 989.812 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And this space was just an empty 750 square feet, or did it have a kitchen? Did it have an oven? Did it have equipment inside? | customer: And he said, "I'm gonna need two things from you." And I'm like, "Oh, man. What could these two things be?" He said, "I'm gonna need a check for the first month's rent, $500," 750 square feet. He said, "And then a check for the security deposit, another $500." I said, "Those are the two things?" He said, "Yea... | 989.812 | 997.872 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It had a bathroom at the back. That was it. It was, it was- | agent: Wow.
customer: He said, "Be sure you have your money ready."
agent: And this space was just an empty 750 square feet, or did it have a kitchen? Did it have an oven? Did it have equipment inside? | 997.872 | 1,001.052 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
There was no counter. There was no nothing. | customer: He said, "Be sure you have your money ready."
agent: And this space was just an empty 750 square feet, or did it have a kitchen? Did it have an oven? Did it have equipment inside?
customer: It had a bathroom at the back. That was it. It was, it was- | 1,001.052 | 1,004.512 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
There was nothing. I couldn't hire anyone. I bought, I bought a used Blodgett oven just like the one that I was used to. I bought a used 30-quart mixer just like the one they said was way too small. And I didn't have money for a sign, but I, I did have enough money to buy a roll of red vinyl, and I cut the letters out ... | agent: And this space was just an empty 750 square feet, or did it have a kitchen? Did it have an oven? Did it have equipment inside?
customer: It had a bathroom at the back. That was it. It was, it was-
agent: There was no counter. There was no nothing. | 1,004.512 | 1,030.852 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And it w- and you originally called it Pizza Pizza, right? | customer: It had a bathroom at the back. That was it. It was, it was-
agent: There was no counter. There was no nothing.
customer: There was nothing. I couldn't hire anyone. I bought, I bought a used Blodgett oven just like the one that I was used to. I bought a used 30-quart mixer just like the one they said was way t... | 1,030.852 | 1,033.552 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. [laughs] | agent: There was no counter. There was no nothing.
customer: There was nothing. I couldn't hire anyone. I bought, I bought a used Blodgett oven just like the one that I was used to. I bought a used 30-quart mixer just like the one they said was way too small. And I didn't have money for a sign, but I, I did have enough... | 1,033.552 | 1,034.302 | customer | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: There was nothing. I couldn't hire anyone. I bought, I bought a used Blodgett oven just like the one that I was used to. I bought a used 30-quart mixer just like the one they said was way too small. And I didn't have money for a sign, but I, I did have enough money to buy a roll of red vinyl, and I cut the le... | 1,034.302 | 1,034.312 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, wanted there to be no mistake what we sold there. | agent: And it w- and you originally called it Pizza Pizza, right?
customer: Yeah. [laughs]
agent: Yeah. | 1,034.312 | 1,036.772 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
All right. So you open this place. Uh, I think you finally get it open in, in, uh, 1986. | customer: Yeah. [laughs]
agent: Yeah.
customer: Yeah, wanted there to be no mistake what we sold there. | 1,037.912 | 1,043.572 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
April 16th. | agent: Yeah.
customer: Yeah, wanted there to be no mistake what we sold there.
agent: All right. So you open this place. Uh, I think you finally get it open in, in, uh, 1986. | 1,043.572 | 1,044.752 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Uh, Ap- | customer: Yeah, wanted there to be no mistake what we sold there.
agent: All right. So you open this place. Uh, I think you finally get it open in, in, uh, 1986.
customer: April 16th. | 1,044.752 | 1,044.892 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | agent: All right. So you open this place. Uh, I think you finally get it open in, in, uh, 1986.
customer: April 16th.
agent: Uh, Ap- | 1,044.892 | 1,044.922 | customer | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
April 16th. It's called Pizza Pizza. | customer: April 16th.
agent: Uh, Ap-
customer: Yeah. | 1,044.922 | 1,047.092 | agent | eng | it | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yep. | agent: Uh, Ap-
customer: Yeah.
agent: April 16th. It's called Pizza Pizza. | 1,047.092 | 1,047.372 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Clear. It's g- it's very obvious what you're selling. [laughs] | customer: Yeah.
agent: April 16th. It's called Pizza Pizza.
customer: Yep. | 1,047.372 | 1,050.792 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Pizza. | agent: April 16th. It's called Pizza Pizza.
customer: Yep.
agent: Clear. It's g- it's very obvious what you're selling. [laughs] | 1,050.792 | 1,050.842 | customer | eng | it | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And you open up, and what happens? Do people show up? Is it busy? Is there a line out, around the corner? | customer: Yep.
agent: Clear. It's g- it's very obvious what you're selling. [laughs]
customer: Pizza. | 1,050.842 | 1,056.832 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No. No. No. There were days when I would sell just, you know, less than 10 pizzas the whole shift. | agent: Clear. It's g- it's very obvious what you're selling. [laughs]
customer: Pizza.
agent: And you open up, and what happens? Do people show up? Is it busy? Is there a line out, around the corner? | 1,056.832 | 1,065.932 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And this was a slice shop, or was it whole pizzas? | customer: Pizza.
agent: And you open up, and what happens? Do people show up? Is it busy? Is there a line out, around the corner?
customer: No. No. No. There were days when I would sell just, you know, less than 10 pizzas the whole shift. | 1,065.932 | 1,068.532 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No, it was whole pies, but I had a, I had a point of difference, you know? Uh, here's my point of difference. We didn't deliver pizza, and everybody and their brother, pizza delivery was popping, and people would say, "You're never gonna make it if you don't deliver." | agent: And you open up, and what happens? Do people show up? Is it busy? Is there a line out, around the corner?
customer: No. No. No. There were days when I would sell just, you know, less than 10 pizzas the whole shift.
agent: And this was a slice shop, or was it whole pizzas? | 1,068.532 | 1,083.192 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: No. No. No. There were days when I would sell just, you know, less than 10 pizzas the whole shift.
agent: And this was a slice shop, or was it whole pizzas?
customer: No, it was whole pies, but I had a, I had a point of difference, you know? Uh, here's my point of difference. We didn't deliver pizza, and ever... | 1,083.192 | 1,083.512 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But even Domino's wouldn't deliver in this immediate area because it was too dangerous. | agent: And this was a slice shop, or was it whole pizzas?
customer: No, it was whole pies, but I had a, I had a point of difference, you know? Uh, here's my point of difference. We didn't deliver pizza, and everybody and their brother, pizza delivery was popping, and people would say, "You're never gonna make it if you... | 1,083.512 | 1,089.432 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It, it was considered to be a rough neighborhood. | customer: No, it was whole pies, but I had a, I had a point of difference, you know? Uh, here's my point of difference. We didn't deliver pizza, and everybody and their brother, pizza delivery was popping, and people would say, "You're never gonna make it if you don't deliver."
agent: Right.
customer: But even Domino's... | 1,089.432 | 1,091.412 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Really rough. It was like order a robbery, you know? Uh- | agent: Right.
customer: But even Domino's wouldn't deliver in this immediate area because it was too dangerous.
agent: It, it was considered to be a rough neighborhood. | 1,091.412 | 1,094.352 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah | customer: But even Domino's wouldn't deliver in this immediate area because it was too dangerous.
agent: It, it was considered to be a rough neighborhood.
customer: Really rough. It was like order a robbery, you know? Uh- | 1,094.352 | 1,094.692 | agent | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... so, but we had something different. I had $5 pizzas. A large cheese and one topping pizza was $4.99, and- | agent: It, it was considered to be a rough neighborhood.
customer: Really rough. It was like order a robbery, you know? Uh-
agent: Yeah | 1,094.692 | 1,103.272 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow | customer: Really rough. It was like order a robbery, you know? Uh-
agent: Yeah
customer: ... so, but we had something different. I had $5 pizzas. A large cheese and one topping pizza was $4.99, and- | 1,103.272 | 1,103.752 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... and, and even back then, that was a good value, 'cause pizzas were actually way more expensive than that even in mid-'80s. And, you know, people would call. The, we had a phone. We took orders by telephone, and the first question is, "Do you deliver?" And, uh, we would say If we said no, they'd hang up immediately.... | agent: Yeah
customer: ... so, but we had something different. I had $5 pizzas. A large cheese and one topping pizza was $4.99, and-
agent: Wow | 1,103.752 | 1,162.5 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And you didn't speak Spanish? | customer: ... so, but we had something different. I had $5 pizzas. A large cheese and one topping pizza was $4.99, and-
agent: Wow
customer: ... and, and even back then, that was a good value, 'cause pizzas were actually way more expensive than that even in mid-'80s. And, you know, people would call. The, we had a phon... | 1,162.5 | 1,163.779 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I spoke no Spanish. | agent: Wow
customer: ... and, and even back then, that was a good value, 'cause pizzas were actually way more expensive than that even in mid-'80s. And, you know, people would call. The, we had a phone. We took orders by telephone, and the first question is, "Do you deliver?" And, uh, we would say If we said no, they'd... | 1,163.78 | 1,165.48 | customer | eng | sl | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: ... and, and even back then, that was a good value, 'cause pizzas were actually way more expensive than that even in mid-'80s. And, you know, people would call. The, we had a phone. We took orders by telephone, and the first question is, "Do you deliver?" And, uh, we would say If we said no, they'd hang up im... | 1,165.48 | 1,165.58 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
None. And, uh, I always worried, "Man, what if I'm not getting the exact pizza that they want?" Uh, and so I kinda had this idea, what if I could get all the Hispanic business and didn't worry about anybody else, uh, and put it, and made it easy for people to order in, in Spanish? And that's when I decided to change it... | agent: And you didn't speak Spanish?
customer: I spoke no Spanish.
agent: Yeah. | 1,165.58 | 1,199.14 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: I spoke no Spanish.
agent: Yeah.
customer: None. And, uh, I always worried, "Man, what if I'm not getting the exact pizza that they want?" Uh, and so I kinda had this idea, what if I could get all the Hispanic business and didn't worry about anybody else, uh, and put it, and made it easy for people to order i... | 1,199.14 | 1,199.15 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
The double alliteration kinda worked. And one of the first words I came across was the word patron. And, um, it was about the same number of letters. And, uh, but what it said a patron was really stuck with me. It said, "The benevolent leader of the community." | agent: Yeah.
customer: None. And, uh, I always worried, "Man, what if I'm not getting the exact pizza that they want?" Uh, and so I kinda had this idea, what if I could get all the Hispanic business and didn't worry about anybody else, uh, and put it, and made it easy for people to order in, in Spanish? And that's when... | 1,199.15 | 1,216.5 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: None. And, uh, I always worried, "Man, what if I'm not getting the exact pizza that they want?" Uh, and so I kinda had this idea, what if I could get all the Hispanic business and didn't worry about anybody else, uh, and put it, and made it easy for people to order in, in Spanish? And that's when I decided to... | 1,216.5 | 1,216.8 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And I was in business. And I hired a guy that, uh, uh, was, uh, spoke mostly Spanish, a little English, Juan Solis. He became my first store manager. And we had this system when somebody walked in the door, if they were, if they were Black or white, I would wait on them. And if they looked like they were Hispanic, he w... | agent: Right.
customer: The double alliteration kinda worked. And one of the first words I came across was the word patron. And, um, it was about the same number of letters. And, uh, but what it said a patron was really stuck with me. It said, "The benevolent leader of the community."
agent: Hmm. | 1,216.8 | 1,239.19 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: The double alliteration kinda worked. And one of the first words I came across was the word patron. And, um, it was about the same number of letters. And, uh, but what it said a patron was really stuck with me. It said, "The benevolent leader of the community."
agent: Hmm.
customer: And I was in business. And... | 1,239.19 | 1,239.82 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And we were never wrong. And it got comfortable, and that customer base kept building and building and building, and eventually the store started to do very well. | agent: Hmm.
customer: And I was in business. And I hired a guy that, uh, uh, was, uh, spoke mostly Spanish, a little English, Juan Solis. He became my first store manager. And we had this system when somebody walked in the door, if they were, if they were Black or white, I would wait on them. And if they looked like th... | 1,239.82 | 1,249.56 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
All right. How did it go from you selling one or two pizzas a day to, you know, actually selling a lotta pizzas a day? Was it just 'cause you changed the name? | customer: And I was in business. And I hired a guy that, uh, uh, was, uh, spoke mostly Spanish, a little English, Juan Solis. He became my first store manager. And we had this system when somebody walked in the door, if they were, if they were Black or white, I would wait on them. And if they looked like they were Hisp... | 1,249.56 | 1,258.68 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No. It was, it was a, it was a concept based on respecting the customer. Like, and showing them respect that they never got. Most of these people were laborers, and they would come in after work, and they were the people that were coming down off the roofs, and a lot of construction people, a lot of... Uh, they're work... | agent: Hmm.
customer: And we were never wrong. And it got comfortable, and that customer base kept building and building and building, and eventually the store started to do very well.
agent: All right. How did it go from you selling one or two pizzas a day to, you know, actually selling a lotta pizzas a day? Was it ju... | 1,258.68 | 1,289.28 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: And we were never wrong. And it got comfortable, and that customer base kept building and building and building, and eventually the store started to do very well.
agent: All right. How did it go from you selling one or two pizzas a day to, you know, actually selling a lotta pizzas a day? Was it just 'cause yo... | 1,289.28 | 1,290.06 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And the business grew organically that way. We didn't have any money to advertise, but they told their neighbor. And then you'd, you'd go from 50, 60 pizzas a night to 80, 90, and eventually 200 on a Friday night or 300 on a Saturday night. | agent: All right. How did it go from you selling one or two pizzas a day to, you know, actually selling a lotta pizzas a day? Was it just 'cause you changed the name?
customer: No. It was, it was a, it was a concept based on respecting the customer. Like, and showing them respect that they never got. Most of these peop... | 1,290.06 | 1,306.7 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow. | customer: No. It was, it was a, it was a concept based on respecting the customer. Like, and showing them respect that they never got. Most of these people were laborers, and they would come in after work, and they were the people that were coming down off the roofs, and a lot of construction people, a lot of... Uh, th... | 1,306.7 | 1,307.959 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And after being open a little more than two years in that first location, I was able to open, uh, store number two. And this time, instead of being the second-densest Hispanic neighborhood, I looked for a location in the first most dense area of Dallas called Oak Cliff. And Bernadette and I... Bernadette eventually mov... | agent: Hmm.
customer: And the business grew organically that way. We didn't have any money to advertise, but they told their neighbor. And then you'd, you'd go from 50, 60 pizzas a night to 80, 90, and eventually 200 on a Friday night or 300 on a Saturday night.
agent: Wow. | 1,307.96 | 1,340.78 | customer | eng | en | us | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | Bernadette and I... Bernadette eventually moved. She moved to Dallas and was a tremendous help. | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | ||||||
Yeah. | customer: And the business grew organically that way. We didn't have any money to advertise, but they told their neighbor. And then you'd, you'd go from 50, 60 pizzas a night to 80, 90, and eventually 200 on a Friday night or 300 on a Saturday night.
agent: Wow.
customer: And after being open a little more than two yea... | 1,340.78 | 1,341.2 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And that store f- from the beginning got off to a great start and, uh, produced profit from the first day. | agent: Wow.
customer: And after being open a little more than two years in that first location, I was able to open, uh, store number two. And this time, instead of being the second-densest Hispanic neighborhood, I looked for a location in the first most dense area of Dallas called Oak Cliff. And Bernadette and I... Ber... | 1,341.2 | 1,349.94 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
With the cash flow from that second business, uh, you are able to open a- another restaurant and then another one. I mean, also in predominantly Latino neighborhoods or, or, or, uh, tell me, t- I mean, tell me a little bit about that. | customer: And after being open a little more than two years in that first location, I was able to open, uh, store number two. And this time, instead of being the second-densest Hispanic neighborhood, I looked for a location in the first most dense area of Dallas called Oak Cliff. And Bernadette and I... Bernadette even... | 1,350.96 | 1,366.14 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct |
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