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Yep. | agent: Yeah.
customer: And I think it's probably 'cause he had such a hard time of it. That's why I got into accounting. He wanted a safe, secure job, you know, work your way up to chief accountant. You know, I, uh, I couldn't think of... That to me was like going to prison.
agent: All right, so you, uh, you're so you'... | 1,510.5 | 1,510.739 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And still kinda pounding the pavement, going to these trade shows, trying to get more and more interest. | customer: And I think it's probably 'cause he had such a hard time of it. That's why I got into accounting. He wanted a safe, secure job, you know, work your way up to chief accountant. You know, I, uh, I couldn't think of... That to me was like going to prison.
agent: All right, so you, uh, you're so you're still comm... | 1,510.74 | 1,519.889 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. | agent: All right, so you, uh, you're so you're still committed to this, and you're now a full year in.
customer: Yep.
agent: And still kinda pounding the pavement, going to these trade shows, trying to get more and more interest. | 1,519.889 | 1,519.9 | customer | eng | fr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And I think you even, in, in 1981, you even attend a snow or ski kind of, um, trade show in Las Vegas. | customer: Yep.
agent: And still kinda pounding the pavement, going to these trade shows, trying to get more and more interest.
customer: Yes. | 1,519.9 | 1,528 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
That's right. | agent: And still kinda pounding the pavement, going to these trade shows, trying to get more and more interest.
customer: Yes.
agent: And I think you even, in, in 1981, you even attend a snow or ski kind of, um, trade show in Las Vegas. | 1,528 | 1,528.45 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right? Okay, and, and was there more interest at that snow show? | customer: Yes.
agent: And I think you even, in, in 1981, you even attend a snow or ski kind of, um, trade show in Las Vegas.
customer: That's right. | 1,528.45 | 1,532.18 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
The ski market was even harder than the surf market. | agent: And I think you even, in, in 1981, you even attend a snow or ski kind of, um, trade show in Las Vegas.
customer: That's right.
agent: Right? Okay, and, and was there more interest at that snow show? | 1,532.18 | 1,534.91 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
[laughs] | customer: That's right.
agent: Right? Okay, and, and was there more interest at that snow show?
customer: The ski market was even harder than the surf market. | 1,534.91 | 1,535.74 | agent | eng | lv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Um, because their attitude was, "Well, we have mud, and we have slush, and we need rubber. You know, we gotta have Sorel's." And they couldn't see sheepskin being strong enough or waterproof enough to work in their, their area. So yeah, the ski markets were very, very difficult to get into. | agent: Right? Okay, and, and was there more interest at that snow show?
customer: The ski market was even harder than the surf market.
agent: [laughs] | 1,535.74 | 1,555.35 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow. Uh, you get a job that summer, uh, 1981, a very unusual job that, uh, would not exist today. You had a friend who gave you a- an in for this job that would pay well. What was it? | customer: The ski market was even harder than the surf market.
agent: [laughs]
customer: Um, because their attitude was, "Well, we have mud, and we have slush, and we need rubber. You know, we gotta have Sorel's." And they couldn't see sheepskin being strong enough or waterproof enough to work in their, their area. So ... | 1,555.35 | 1,570.04 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It was at the time when all the big mainframe computers were being replaced by desktop computers. | agent: [laughs]
customer: Um, because their attitude was, "Well, we have mud, and we have slush, and we need rubber. You know, we gotta have Sorel's." And they couldn't see sheepskin being strong enough or waterproof enough to work in their, their area. So yeah, the ski markets were very, very difficult to get into.
ag... | 1,570.04 | 1,577.34 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Ah. | customer: Um, because their attitude was, "Well, we have mud, and we have slush, and we need rubber. You know, we gotta have Sorel's." And they couldn't see sheepskin being strong enough or waterproof enough to work in their, their area. So yeah, the ski markets were very, very difficult to get into.
agent: Wow. Uh, yo... | 1,577.34 | 1,577.35 | agent | eng | vi | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And what nobody knew is that these big refrigerator-sized mainframes, every connection where one wire touched another wire or a motherboard touched, you know, plugged into another board, it was gold connections. | agent: Wow. Uh, you get a job that summer, uh, 1981, a very unusual job that, uh, would not exist today. You had a friend who gave you a- an in for this job that would pay well. What was it?
customer: It was at the time when all the big mainframe computers were being replaced by desktop computers.
agent: Ah. | 1,577.35 | 1,591.96 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: It was at the time when all the big mainframe computers were being replaced by desktop computers.
agent: Ah.
customer: And what nobody knew is that these big refrigerator-sized mainframes, every connection where one wire touched another wire or a motherboard touched, you know, plugged into another board, it w... | 1,591.96 | 1,592.64 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And so he arranged to buy up all of these old mainframes, which most accountants were paying to get rid of them, right? Not knowing they were full of gold. And so I was given a bunch of cash and a pair of snips and hammer, and I found out when I got home that, that I'd made $3,000, which was a fortune to go on the road... | agent: Ah.
customer: And what nobody knew is that these big refrigerator-sized mainframes, every connection where one wire touched another wire or a motherboard touched, you know, plugged into another board, it was gold connections.
agent: Hmm. | 1,592.64 | 1,616.88 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: And what nobody knew is that these big refrigerator-sized mainframes, every connection where one wire touched another wire or a motherboard touched, you know, plugged into another board, it was gold connections.
agent: Hmm.
customer: And so he arranged to buy up all of these old mainframes, which most account... | 1,616.88 | 1,616.94 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But I realized I'd shipped over $300,000 worth of gold back to San Diego- | agent: Hmm.
customer: And so he arranged to buy up all of these old mainframes, which most accountants were paying to get rid of them, right? Not knowing they were full of gold. And so I was given a bunch of cash and a pair of snips and hammer, and I found out when I got home that, that I'd made $3,000, which was a for... | 1,616.94 | 1,622.3 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow | customer: And so he arranged to buy up all of these old mainframes, which most accountants were paying to get rid of them, right? Not knowing they were full of gold. And so I was given a bunch of cash and a pair of snips and hammer, and I found out when I got home that, that I'd made $3,000, which was a fortune to go o... | 1,622.3 | 1,622.54 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... not really knowing that I was doing it. | agent: Yeah.
customer: But I realized I'd shipped over $300,000 worth of gold back to San Diego-
agent: Wow | 1,622.54 | 1,625.14 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But still, like, on this UGG thing, like, uh, who, who was manning your phones to take orders and- | customer: But I realized I'd shipped over $300,000 worth of gold back to San Diego-
agent: Wow
customer: ... not really knowing that I was doing it. | 1,625.14 | 1,632.76 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Well, there... Nobody was calling. I mean, it... I, I was, like, a nonentity for the first three to four years. | agent: Wow
customer: ... not really knowing that I was doing it.
agent: But still, like, on this UGG thing, like, uh, who, who was manning your phones to take orders and- | 1,632.76 | 1,639.46 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: ... not really knowing that I was doing it.
agent: But still, like, on this UGG thing, like, uh, who, who was manning your phones to take orders and-
customer: Well, there... Nobody was calling. I mean, it... I, I was, like, a nonentity for the first three to four years. | 1,639.46 | 1,639.64 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And every time I'd go into summer mode, I wouldn't think about UGG boots for four or five months. And then it would be, you know, July, August, September, I'd start thinking, "Oh, shit, I better figure out who I'm gonna sell to and how do I get more sales," you know? Because I learned early on that trying to walk into ... | agent: But still, like, on this UGG thing, like, uh, who, who was manning your phones to take orders and-
customer: Well, there... Nobody was calling. I mean, it... I, I was, like, a nonentity for the first three to four years.
agent: Yeah. | 1,639.64 | 1,663.66 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: Well, there... Nobody was calling. I mean, it... I, I was, like, a nonentity for the first three to four years.
agent: Yeah.
customer: And every time I'd go into summer mode, I wouldn't think about UGG boots for four or five months. And then it would be, you know, July, August, September, I'd start thinking, ... | 1,663.66 | 1,663.96 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So I, I learned to wait for a really shitty day when, you know, the storm would hit, you know, then I'd go on the road, and sales would, you know... I, I would open up, you know, half a dozen pairs in lots of different little surf shops. So like in the off-season, I was fully into making money to stay alive, and then I... | agent: Yeah.
customer: And every time I'd go into summer mode, I wouldn't think about UGG boots for four or five months. And then it would be, you know, July, August, September, I'd start thinking, "Oh, shit, I better figure out who I'm gonna sell to and how do I get more sales," you know? Because I learned early on th... | 1,663.96 | 1,686.64 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Ah. So, like, October, November was when you would run UGG, the UGG business. | customer: And every time I'd go into summer mode, I wouldn't think about UGG boots for four or five months. And then it would be, you know, July, August, September, I'd start thinking, "Oh, shit, I better figure out who I'm gonna sell to and how do I get more sales," you know? Because I learned early on that trying to ... | 1,686.64 | 1,690.34 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Correct. | agent: Yeah.
customer: So I, I learned to wait for a really shitty day when, you know, the storm would hit, you know, then I'd go on the road, and sales would, you know... I, I would open up, you know, half a dozen pairs in lots of different little surf shops. So like in the off-season, I was fully into making money to... | 1,690.34 | 1,691.04 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I gotcha. Okay. So it was totally seasonal. | customer: So I, I learned to wait for a really shitty day when, you know, the storm would hit, you know, then I'd go on the road, and sales would, you know... I, I would open up, you know, half a dozen pairs in lots of different little surf shops. So like in the off-season, I was fully into making money to stay alive, ... | 1,691.04 | 1,694.52 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. | agent: Ah. So, like, October, November was when you would run UGG, the UGG business.
customer: Correct.
agent: I gotcha. Okay. So it was totally seasonal. | 1,694.52 | 1,695.16 | customer | eng | fr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So you would basically focus on this in October and November and try to get, you know, people to order these so you could get them in time for Christmas, presumably. | customer: Correct.
agent: I gotcha. Okay. So it was totally seasonal.
customer: Yes. | 1,695.16 | 1,705.46 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yep. | agent: I gotcha. Okay. So it was totally seasonal.
customer: Yes.
agent: So you would basically focus on this in October and November and try to get, you know, people to order these so you could get them in time for Christmas, presumably. | 1,705.46 | 1,706.2 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
This is... I mean, the unpredictability, this is insane because you've gotta figure out how much you should spend on ads with the hope that it would convert and then hopefully order the right amount of shoes so you wouldn't be left with a bunch of inventory. | customer: Yes.
agent: So you would basically focus on this in October and November and try to get, you know, people to order these so you could get them in time for Christmas, presumably.
customer: Yep. | 1,706.2 | 1,720.28 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. | agent: So you would basically focus on this in October and November and try to get, you know, people to order these so you could get them in time for Christmas, presumably.
customer: Yep.
agent: This is... I mean, the unpredictability, this is insane because you've gotta figure out how much you should spend on ads with... | 1,720.28 | 1,720.7 | customer | eng | fr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And okay, now just, uh, the ads for a moment. What, what do they look like? Were they, like... Was it just text, or were there photographs of people wearing them or- | customer: Yep.
agent: This is... I mean, the unpredictability, this is insane because you've gotta figure out how much you should spend on ads with the hope that it would convert and then hopefully order the right amount of shoes so you wouldn't be left with a bunch of inventory.
customer: Yes. | 1,720.7 | 1,729.84 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No, I, I thought I was doing a brilliant job, you know, and, and I, um... Telling you a, a, about one of the biggest mistakes I ever made, right? Which was hiring these two models, really good-looking. We posed them on the beach. And I'd run those things in, in the sales at that, you know, let's say '81, '82 was about ... | agent: This is... I mean, the unpredictability, this is insane because you've gotta figure out how much you should spend on ads with the hope that it would convert and then hopefully order the right amount of shoes so you wouldn't be left with a bunch of inventory.
customer: Yes.
agent: And okay, now just, uh, the ads ... | 1,729.84 | 1,782.82 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Doing what? | customer: Yes.
agent: And okay, now just, uh, the ads for a moment. What, what do they look like? Were they, like... Was it just text, or were there photographs of people wearing them or-
customer: No, I, I thought I was doing a brilliant job, you know, and, and I, um... Telling you a, a, about one of the biggest mista... | 1,782.82 | 1,783.86 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Uh, I was a greenskeeper. I was changing the holes on all the greens, and I was- | agent: And okay, now just, uh, the ads for a moment. What, what do they look like? Were they, like... Was it just text, or were there photographs of people wearing them or-
customer: No, I, I thought I was doing a brilliant job, you know, and, and I, um... Telling you a, a, about one of the biggest mistakes I ever made... | 1,783.86 | 1,788.54 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow | customer: No, I, I thought I was doing a brilliant job, you know, and, and I, um... Telling you a, a, about one of the biggest mistakes I ever made, right? Which was hiring these two models, really good-looking. We posed them on the beach. And I'd run those things in, in the sales at that, you know, let's say '81, '82 ... | 1,788.54 | 1,788.55 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... helping with construction and all that. | agent: Doing what?
customer: Uh, I was a greenskeeper. I was changing the holes on all the greens, and I was-
agent: Wow | 1,788.55 | 1,790.74 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
By the way, I understand the, the necessity of doing all that, right? You, you needed to earn a living, and now, I mean, you're, you're in your, uh, you know, late 30s, and you had- | customer: Uh, I was a greenskeeper. I was changing the holes on all the greens, and I was-
agent: Wow
customer: ... helping with construction and all that. | 1,790.74 | 1,799.63 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah | agent: Wow
customer: ... helping with construction and all that.
agent: By the way, I understand the, the necessity of doing all that, right? You, you needed to earn a living, and now, I mean, you're, you're in your, uh, you know, late 30s, and you had- | 1,799.63 | 1,800.12 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... been a certified... You'd been a chartered accountant, which is a kind of a prestigious gig, right? Like, you can- | customer: ... helping with construction and all that.
agent: By the way, I understand the, the necessity of doing all that, right? You, you needed to earn a living, and now, I mean, you're, you're in your, uh, you know, late 30s, and you had-
customer: Yeah | 1,800.12 | 1,805.53 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Very much so, yeah | agent: By the way, I understand the, the necessity of doing all that, right? You, you needed to earn a living, and now, I mean, you're, you're in your, uh, you know, late 30s, and you had-
customer: Yeah
agent: ... been a certified... You'd been a chartered accountant, which is a kind of a prestigious gig, right? Like,... | 1,805.53 | 1,806.28 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... and here you are, you know, like, doing m- m- manual labor. I mean, d- does it... Were you ever like, "God, what am I doing?" | customer: Yeah
agent: ... been a certified... You'd been a chartered accountant, which is a kind of a prestigious gig, right? Like, you can-
customer: Very much so, yeah | 1,806.28 | 1,814.3 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I actually loved that golf. That, that golf course job is probably the best job I've ever had in my life outside of UGG, you know? | agent: ... been a certified... You'd been a chartered accountant, which is a kind of a prestigious gig, right? Like, you can-
customer: Very much so, yeah
agent: ... and here you are, you know, like, doing m- m- manual labor. I mean, d- does it... Were you ever like, "God, what am I doing?" | 1,814.3 | 1,821.26 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: Very much so, yeah
agent: ... and here you are, you know, like, doing m- m- manual labor. I mean, d- does it... Were you ever like, "God, what am I doing?"
customer: I actually loved that golf. That, that golf course job is probably the best job I've ever had in my life outside of UGG, you know? | 1,821.26 | 1,821.8 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Um, but over the summer, I, I realized, you know, my product's so expensive, it needs a huge inventory 'cause you never know if someone's gonna walk in the door, they're a size 7 or a size 13. So it was a very hard product for retailers to stock 'cause of the cost. Americans still didn't understand sheepskin. They thou... | agent: ... and here you are, you know, like, doing m- m- manual labor. I mean, d- does it... Were you ever like, "God, what am I doing?"
customer: I actually loved that golf. That, that golf course job is probably the best job I've ever had in my life outside of UGG, you know?
agent: Yeah. | 1,821.8 | 1,901.708 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So, uh, presumably, you started to use real surfers in your ads. | customer: I actually loved that golf. That, that golf course job is probably the best job I've ever had in my life outside of UGG, you know?
agent: Yeah.
customer: Um, but over the summer, I, I realized, you know, my product's so expensive, it needs a huge inventory 'cause you never know if someone's gonna walk in the ... | 1,901.708 | 1,905.328 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. I, I had a buddy, uh, he was a former world surf champion, Pete Townend, who worked for a surfing magazine, and he was running a scholastic surf team at the time. And I called him up and said, "Hey, do you have any young kids who are about to turn pro?" And he gave me Mike Parsons and Ted Robinson as two people t... | agent: Yeah.
customer: Um, but over the summer, I, I realized, you know, my product's so expensive, it needs a huge inventory 'cause you never know if someone's gonna walk in the door, they're a size 7 or a size 13. So it was a very hard product for retailers to stock 'cause of the cost. Americans still didn't understa... | 1,905.328 | 1,937.838 | customer | eng | en | us | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: Um, but over the summer, I, I realized, you know, my product's so expensive, it needs a huge inventory 'cause you never know if someone's gonna walk in the door, they're a size 7 or a size 13. So it was a very hard product for retailers to stock 'cause of the cost. Americans still didn't understand sheepskin.... | 1,937.838 | 1,938.308 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So when I ran those ads, the sales, which had been around, you know, 30 to 50,000, um, per year, w- the, the immediate jump was, like, $200,000. | agent: So, uh, presumably, you started to use real surfers in your ads.
customer: Yeah. I, I had a buddy, uh, he was a former world surf champion, Pete Townend, who worked for a surfing magazine, and he was running a scholastic surf team at the time. And I called him up and said, "Hey, do you have any young kids who ar... | 1,938.308 | 1,949.868 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Wow. | customer: Yeah. I, I had a buddy, uh, he was a former world surf champion, Pete Townend, who worked for a surfing magazine, and he was running a scholastic surf team at the time. And I called him up and said, "Hey, do you have any young kids who are about to turn pro?" And he gave me Mike Parsons and Ted Robinson as tw... | 1,949.868 | 1,950.528 | agent | eng | pl | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And it was because I finally connected the image that kids would wanna be in the photographs. | agent: Yeah.
customer: So when I ran those ads, the sales, which had been around, you know, 30 to 50,000, um, per year, w- the, the immediate jump was, like, $200,000.
agent: Wow. | 1,950.528 | 1,957.698 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm. | customer: So when I ran those ads, the sales, which had been around, you know, 30 to 50,000, um, per year, w- the, the immediate jump was, like, $200,000.
agent: Wow.
customer: And it was because I finally connected the image that kids would wanna be in the photographs. | 1,957.698 | 1,957.708 | agent | eng | pt | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Like, they would be dying to walking to Black's Beach with Mike Parsons or to Trestles with Ted Robinson, you know? And that reality really taught me everything I learned about sales and marketing. | agent: Wow.
customer: And it was because I finally connected the image that kids would wanna be in the photographs.
agent: Mm. | 1,957.708 | 1,972.788 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
The jump from 1982 to '83 was big. You... I think a couple things happened, um, that year, um, which one was you, you designed a logo for UGGs. | customer: And it was because I finally connected the image that kids would wanna be in the photographs.
agent: Mm.
customer: Like, they would be dying to walking to Black's Beach with Mike Parsons or to Trestles with Ted Robinson, you know? And that reality really taught me everything I learned about sales and marketin... | 1,972.788 | 1,983.768 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. | agent: Mm.
customer: Like, they would be dying to walking to Black's Beach with Mike Parsons or to Trestles with Ted Robinson, you know? And that reality really taught me everything I learned about sales and marketing.
agent: The jump from 1982 to '83 was big. You... I think a couple things happened, um, that year, um,... | 1,983.768 | 1,983.968 | customer | eng | fr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right? Like, you designed a, a logo. It was, like, a ram's head, I think. | customer: Like, they would be dying to walking to Black's Beach with Mike Parsons or to Trestles with Ted Robinson, you know? And that reality really taught me everything I learned about sales and marketing.
agent: The jump from 1982 to '83 was big. You... I think a couple things happened, um, that year, um, which one ... | 1,983.968 | 1,987.808 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. | agent: The jump from 1982 to '83 was big. You... I think a couple things happened, um, that year, um, which one was you, you designed a logo for UGGs.
customer: Yes.
agent: Right? Like, you designed a, a logo. It was, like, a ram's head, I think. | 1,987.808 | 1,988.088 | customer | eng | fr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right? I don't think it's the logo today, is it? | customer: Yes.
agent: Right? Like, you designed a, a logo. It was, like, a ram's head, I think.
customer: Yes. | 1,988.088 | 1,990.788 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
They took the ram's head out of it, yeah. It was too difficult to reproduce. | agent: Right? Like, you designed a, a logo. It was, like, a ram's head, I think.
customer: Yes.
agent: Right? I don't think it's the logo today, is it? | 1,990.788 | 1,994.348 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. But that was the logo. Okay, so you had a logo, but you were basically able to just order, you know, from a manufacturer in Australia. | customer: Yes.
agent: Right? I don't think it's the logo today, is it?
customer: They took the ram's head out of it, yeah. It was too difficult to reproduce. | 1,994.348 | 2,003.208 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, Country Leather. | agent: Right? I don't think it's the logo today, is it?
customer: They took the ram's head out of it, yeah. It was too difficult to reproduce.
agent: Yeah. But that was the logo. Okay, so you had a logo, but you were basically able to just order, you know, from a manufacturer in Australia. | 2,003.208 | 2,004.268 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And then they would be shipped to the U.S., and- | customer: They took the ram's head out of it, yeah. It was too difficult to reproduce.
agent: Yeah. But that was the logo. Okay, so you had a logo, but you were basically able to just order, you know, from a manufacturer in Australia.
customer: Yeah, Country Leather. | 2,004.268 | 2,007.648 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes | agent: Yeah. But that was the logo. Okay, so you had a logo, but you were basically able to just order, you know, from a manufacturer in Australia.
customer: Yeah, Country Leather.
agent: And then they would be shipped to the U.S., and- | 2,007.648 | 2,007.848 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... you could sell them. And then the other thing I think happened that year is you, uh, you get, you get a threatening letter, like a cease and desist letter, from another company called- | customer: Yeah, Country Leather.
agent: And then they would be shipped to the U.S., and-
customer: Yes | 2,007.848 | 2,021.668 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah | agent: And then they would be shipped to the U.S., and-
customer: Yes
agent: ... you could sell them. And then the other thing I think happened that year is you, uh, you get, you get a threatening letter, like a cease and desist letter, from another company called- | 2,021.668 | 2,021.917 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... UGHS, U-G-H-S. It's also... They also sell UGG boots. They're, I guess, Australian couple but based in Oregon- | customer: Yes
agent: ... you could sell them. And then the other thing I think happened that year is you, uh, you get, you get a threatening letter, like a cease and desist letter, from another company called-
customer: Yeah | 2,021.917 | 2,031.568 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes | agent: ... you could sell them. And then the other thing I think happened that year is you, uh, you get, you get a threatening letter, like a cease and desist letter, from another company called-
customer: Yeah
agent: ... UGHS, U-G-H-S. It's also... They also sell UGG boots. They're, I guess, Australian couple but base... | 2,031.568 | 2,031.748 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... who were doing the same thing you were doing, but they were actually making their boots in Oregon. | customer: Yeah
agent: ... UGHS, U-G-H-S. It's also... They also sell UGG boots. They're, I guess, Australian couple but based in Oregon-
customer: Yes | 2,031.748 | 2,037.148 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
In Oregon, yeah. | agent: ... UGHS, U-G-H-S. It's also... They also sell UGG boots. They're, I guess, Australian couple but based in Oregon-
customer: Yes
agent: ... who were doing the same thing you were doing, but they were actually making their boots in Oregon. | 2,037.148 | 2,037.977 | customer | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And they send you a letter saying, "Hey, you're using the name UGGs. We've, you know, w- we've got a trademark on it. We're gonna sue you." | customer: Yes
agent: ... who were doing the same thing you were doing, but they were actually making their boots in Oregon.
customer: In Oregon, yeah. | 2,037.977 | 2,045.168 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes, that was, that was a horrible period. Um, and I, I tried to, uh, find other names to use, um- | agent: ... who were doing the same thing you were doing, but they were actually making their boots in Oregon.
customer: In Oregon, yeah.
agent: And they send you a letter saying, "Hey, you're using the name UGGs. We've, you know, w- we've got a trademark on it. We're gonna sue you." | 2,045.168 | 2,055.128 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But didn't you already have a trademark on the name UGGS? | customer: In Oregon, yeah.
agent: And they send you a letter saying, "Hey, you're using the name UGGs. We've, you know, w- we've got a trademark on it. We're gonna sue you."
customer: Yes, that was, that was a horrible period. Um, and I, I tried to, uh, find other names to use, um- | 2,055.128 | 2,058.268 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Um, yes, I'd registered a trademark, but they claimed that... Like, in, in, in Australia, the trademark law is if y- you're the first guy in with your $10 and you fill the form out, you own the trademark. | agent: And they send you a letter saying, "Hey, you're using the name UGGs. We've, you know, w- we've got a trademark on it. We're gonna sue you."
customer: Yes, that was, that was a horrible period. Um, and I, I tried to, uh, find other names to use, um-
agent: But didn't you already have a trademark on the name UGGS? | 2,058.268 | 2,070.108 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: Yes, that was, that was a horrible period. Um, and I, I tried to, uh, find other names to use, um-
agent: But didn't you already have a trademark on the name UGGS?
customer: Um, yes, I'd registered a trademark, but they claimed that... Like, in, in, in Australia, the trademark law is if y- you're the first gu... | 2,070.108 | 2,071.028 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
The rest of the world, you have to establish first use and continuous use, and I was able to do that with this woman. She, she came in after me, and I had advertisements. I had lots of public information that showed I was in business before she even came to America. So I knew I would always win a, a lawsuit- | agent: But didn't you already have a trademark on the name UGGS?
customer: Um, yes, I'd registered a trademark, but they claimed that... Like, in, in, in Australia, the trademark law is if y- you're the first guy in with your $10 and you fill the form out, you own the trademark.
agent: Right. | 2,071.028 | 2,091.408 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right | customer: Um, yes, I'd registered a trademark, but they claimed that... Like, in, in, in Australia, the trademark law is if y- you're the first guy in with your $10 and you fill the form out, you own the trademark.
agent: Right.
customer: The rest of the world, you have to establish first use and continuous use, and I ... | 2,091.408 | 2,091.468 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... but I didn't wanna be in one 'cause I didn't have any money. | agent: Right.
customer: The rest of the world, you have to establish first use and continuous use, and I was able to do that with this woman. She, she came in after me, and I had advertisements. I had lots of public information that showed I was in business before she even came to America. So I knew I would always win ... | 2,091.468 | 2,094.728 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And this was going to be... Well, just 'cause we're gonna come back to this. This was gonna be a 10-year saga roughly. | customer: The rest of the world, you have to establish first use and continuous use, and I was able to do that with this woman. She, she came in after me, and I had advertisements. I had lots of public information that showed I was in business before she even came to America. So I knew I would always win a, a lawsuit-
... | 2,094.728 | 2,099.448 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Oh, yeah. | agent: Right
customer: ... but I didn't wanna be in one 'cause I didn't have any money.
agent: And this was going to be... Well, just 'cause we're gonna come back to this. This was gonna be a 10-year saga roughly. | 2,099.448 | 2,100.348 | customer | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It was gonna last a long time. Um- | customer: ... but I didn't wanna be in one 'cause I didn't have any money.
agent: And this was going to be... Well, just 'cause we're gonna come back to this. This was gonna be a 10-year saga roughly.
customer: Oh, yeah. | 2,100.348 | 2,102.168 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah | agent: And this was going to be... Well, just 'cause we're gonna come back to this. This was gonna be a 10-year saga roughly.
customer: Oh, yeah.
agent: It was gonna last a long time. Um- | 2,102.168 | 2,102.988 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... but I'm sure in the meantime, it was... It's a competitor, right? | customer: Oh, yeah.
agent: It was gonna last a long time. Um-
customer: Yeah | 2,102.988 | 2,106.298 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | agent: It was gonna last a long time. Um-
customer: Yeah
agent: ... but I'm sure in the meantime, it was... It's a competitor, right? | 2,106.298 | 2,106.327 | customer | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I mean, since somebody's do- trying to do the same thing that you're doing. One other thing that I, I know happened that year is that you met somebody who gave you a line of credit, and I'm assuming because you were, you were doing well that year, right? And a guy named John Booser, who I guess you had met when you wer... | customer: Yeah
agent: ... but I'm sure in the meantime, it was... It's a competitor, right?
customer: Yeah. | 2,106.327 | 2,126.527 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, he was a computer guy, yeah | agent: ... but I'm sure in the meantime, it was... It's a competitor, right?
customer: Yeah.
agent: I mean, since somebody's do- trying to do the same thing that you're doing. One other thing that I, I know happened that year is that you met somebody who gave you a line of credit, and I'm assuming because you were, you... | 2,126.868 | 2,128.468 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... de- de- decommissioning business. He gave you a line of credit, but he wanted half the business basically. | customer: Yeah.
agent: I mean, since somebody's do- trying to do the same thing that you're doing. One other thing that I, I know happened that year is that you met somebody who gave you a line of credit, and I'm assuming because you were, you were doing well that year, right? And a guy named John Booser, who I guess y... | 2,128.468 | 2,134.128 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
That's correct, yeah. And, you know, when I look back on my experience of UGG, the greatest weakness I had was my lack of financial knowledge, right? I was an accountant, sure. | agent: I mean, since somebody's do- trying to do the same thing that you're doing. One other thing that I, I know happened that year is that you met somebody who gave you a line of credit, and I'm assuming because you were, you were doing well that year, right? And a guy named John Booser, who I guess you had met when ... | 2,134.128 | 2,147.248 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, yeah. | customer: Yeah, he was a computer guy, yeah
agent: ... de- de- decommissioning business. He gave you a line of credit, but he wanted half the business basically.
customer: That's correct, yeah. And, you know, when I look back on my experience of UGG, the greatest weakness I had was my lack of financial knowledge, right... | 2,147.248 | 2,148.068 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But finance is not the same as accounting. | agent: ... de- de- decommissioning business. He gave you a line of credit, but he wanted half the business basically.
customer: That's correct, yeah. And, you know, when I look back on my experience of UGG, the greatest weakness I had was my lack of financial knowledge, right? I was an accountant, sure.
agent: Yeah, ye... | 2,148.068 | 2,151.368 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: That's correct, yeah. And, you know, when I look back on my experience of UGG, the greatest weakness I had was my lack of financial knowledge, right? I was an accountant, sure.
agent: Yeah, yeah.
customer: But finance is not the same as accounting. | 2,151.368 | 2,151.548 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Like, accounting is what happened last year. Here's the balance sheet. Finance is forecasting, what am I gonna need over the next one, two, three, five years, you know, in, in, in a, in a company that's, that was growing pretty fast. So I was always in a position of the sales exceeding my ability to finance the product... | agent: Yeah, yeah.
customer: But finance is not the same as accounting.
agent: Right. | 2,151.548 | 2,178.628 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: But finance is not the same as accounting.
agent: Right.
customer: Like, accounting is what happened last year. Here's the balance sheet. Finance is forecasting, what am I gonna need over the next one, two, three, five years, you know, in, in, in a, in a company that's, that was growing pretty fast. So I was ... | 2,178.628 | 2,179.328 | agent | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And I never really understood that. I... My accounting thinking was, "We just sold a million dollars' worth of product. We're broke." | agent: Right.
customer: Like, accounting is what happened last year. Here's the balance sheet. Finance is forecasting, what am I gonna need over the next one, two, three, five years, you know, in, in, in a, in a company that's, that was growing pretty fast. So I was always in a position of the sales exceeding my abilit... | 2,179.328 | 2,188.038 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: Like, accounting is what happened last year. Here's the balance sheet. Finance is forecasting, what am I gonna need over the next one, two, three, five years, you know, in, in, in a, in a company that's, that was growing pretty fast. So I was always in a position of the sales exceeding my ability to finance t... | 2,188.038 | 2,188.038 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
"What's the answer? Oh, sell two million next year-" | agent: Yeah.
customer: And I never really understood that. I... My accounting thinking was, "We just sold a million dollars' worth of product. We're broke."
agent: Right. | 2,188.038 | 2,191.768 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right | customer: And I never really understood that. I... My accounting thinking was, "We just sold a million dollars' worth of product. We're broke."
agent: Right.
customer: "What's the answer? Oh, sell two million next year-" | 2,191.768 | 2,191.778 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... "and think we'd have more money," but you don't. You're twice as broke. | agent: Right.
customer: "What's the answer? Oh, sell two million next year-"
agent: Right | 2,191.778 | 2,194.888 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. It's interesting 'cause you did have this deep experience as an accountant, but as we will see, you know, for a variety of reasons, you felt like you had to make decisions that would, over time, chip away at your control of the business. | customer: "What's the answer? Oh, sell two million next year-"
agent: Right
customer: ... "and think we'd have more money," but you don't. You're twice as broke. | 2,195.948 | 2,210.838 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct |
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