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On Mon, Sep 25, 2023 at 2:33?PM Price, Aimee <price.798 at osu.edu> wrote:
> Lab Network,
>
> How much time (actual people hours) does your facility spend onboarding
> new users, per user on average? What is included in that time? I am
> specifically asking about getting projects set up (billing, contact info,
> contracts if applicable) and getting them through required initial training
> before they ever touch or train on a tool.
>
>
>
> Do you have automated systems to do this, or does it involve a staff
> member(s) interacting with the users personally, back and forth?
>
>
>
> I?d love to know your experiences as we continue to improve our own.
>
>
>
> Best,
>
> Aimee Bross Price
>
>
>
> Manager, Nanofabrication
>
> The Ohio State University
>
> Nanotech West Lab
>
> Institute for Materials Research
>
> 1381 Kinnear Road
>
> Suite 100
>
> Columbus, OH 43212
>
> 614-292-2753
>
> Price.798 at osu.edu
>
> Nanotech.osu.edu
>
>
>
> Pronouns: she/her/hers
>
>
>
>
>
> Conference Chair, 67th International Conference on Electron, Ion, Photon
> Beam Technology and Nanofabrication (EIPBN)
>
> La Jolla, California May 28-31, 2024
>
> | https://eipbn.org
> <https://urldefense.com/v3/__https://eipbn.org/__;!!K-Hz7m0Vt54!hg0lkgbGIRYv0hsOcNGo5XW9ezEvpLqxgPvDK6KZA2G8HxD3sA8txjjutLhvV1Sbygff8F6VU37wcWdp$>
> |
>
>
> _______________________________________________
> labnetwork mailing list
> labnetwork at mtl.mit.edu
>
> https://urldefense.com/v3/__https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork__;!!K-Hz7m0Vt54!hg0lkgbGIRYv0hsOcNGo5XW9ezEvpLqxgPvDK6KZA2G8HxD3sA8txjjutLhvV1Sbygff8F6VU7NmKhUd$
>
--
Darick Baker, PhD
Manager, Engineering and Business Development
Washington Nanofabrication Facility (WNF)
University of Washington
Fluke Hall 115, Box 352143
Desk: 206.221.8265 Cell: 206.395.4049 (text preferred)
https://www.wnf.washington.edu/
Pronouns: he/him
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From christophe.clement at polymtl.ca Tue Oct 3 08:01:47 2023
From: christophe.clement at polymtl.ca (=?iso-8859-1?Q?Christophe_Cl=E9ment?=)
Date: Tue, 3 Oct 2023 08:01:47 -0400 (EDT)
Subject: [labnetwork] Stylus Profilometer DEKTAK 150 service
Message-ID: <033201d9f5f1$62c9b510$285d1f30$@polymtl.ca>
Hi all,
We encounter an issue with our Stylus profilometer DEKTAK 150 from Bruker
Nano, on the scanning stage.
We did contact Bruker Nano and SFR (SFR is the company in Canada that
offer service for Bruker Nano) and we?ve been said that Bruker does not