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Manulife (Singapore) Pte. Ltd.
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A Manulife Company
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Manulife CI FlexiCare (Deluxe)
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General conditions
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1.
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The contract
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This policy is a written confirmation of a contract between you and us. This is a regular-premium
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non-participating life insurance policy that covers the life insured against critical illness.
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2.
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Definitions
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Unless we say otherwise, the following are definitions of words and expressions we use in this policy.
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Activities of daily living means:
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(a) Washing
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the ability to wash in the bath or shower (including getting into and out of the
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bath or shower) or wash satisfactorily by other means;
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(b) Dressing
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the ability to put on, take off, secure and unfasten all garments and, as
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appropriate, any braces, artificial limbs or other surgical appliances;
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(c) Transferring
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the ability to move from a bed to an upright chair or wheelchair and vice
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versa;
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(d) Mobility
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the ability to move indoors from room to room on level surfaces;
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(e) Toileting
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the ability to use the lavatory or otherwise manage bowel and bladder
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functions so as to maintain a satisfactory level of personal hygiene;
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(f) Feeding
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the ability to feed oneself once food has been prepared and made available.
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The diagnosis of activities of daily living must be confirmed by medical examiner.
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Age means the life insured’s age as at his or her last birthday, on the policy effective date.
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Application means information you and/or the life insured gave to buy this basic benefit or any
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supplementary benefit of this policy. Whether we accept your application depends on our
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assessment of the information submitted.
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Basic benefit means the basic insurance cover as shown on the schedule page or endorsement
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and as stated in the basic benefit conditions of this basic benefit contract.
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Basic sum insured means the sum insured of the basic benefit of the policy as may be changed or
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adjusted in accordance with this basic benefit contract. It is used to calculate the benefits of this
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policy.
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Child means the biological or adopted (in accordance with the adoption laws of Singapore) child (but
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not the step-child) of the life insured who is between the age of 30 days old and less than 18 years
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old as at the date of diagnosis. For avoidance of doubt the child need not have come into existence
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at point of purchase of this policy.
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Current sum insured means the total maximum sum insured claimable under each of the following
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benefits:
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(i) For comprehensive CI benefit of this basic benefit contract, it means 100% of basic sum
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insured.
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(ii) For advanced stage CI booster of this basic benefit contract, it means 200% of basic sum
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insured.
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(iii) For CoverMeAgain Booster (Deluxe) supplementary benefit, it means 600% of the basic sum
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insured, (if applicable).
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Critical illness or CI means the conditions defined in Appendix A of this basic benefit contract.
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Critical illness benefit or CI benefit means the amount payable in the event of a claim for CI as
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determined in accordance with clause 21 of this contract.
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Dates
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(i) Date of event means the date of diagnosis of a critical illness or the date of ICU or HDU
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admission for recovery care plus benefit. However, in the case of angioplasty and other invasive
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treatment for coronary artery and certain other conditions as defined in Appendix A, it shall mean
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the date of treatment.
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(ii) Grace period means a period of 30 calendar days after the premium due date.
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(iii) Policy anniversary means any anniversary of the policy effective date.
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Manulife CI FlexiCare (Deluxe) v0123
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Page 1 of 42
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Manulife (Singapore) Pte. Ltd.
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A Manulife Company
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(iv) Policy monthiversary means the same day of each subsequent month as the policy effective
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date.
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(v) Policy start date (or policy effective date) means the date when this policy takes effect, as
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shown on the schedule page. If there is no day in any month or year that coincides with the
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policy effective date, the policy anniversary, policy monthiversary, and policy year (where
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applicable) will be the first calendar day of the next calendar month.
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(vi) Policy issue date means the date when this policy is issued, as shown on the schedule page.
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(vii) Policy year means a consecutive 12-month period. The first policy year begins on the policy
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effective date and ends 1 day before the first policy anniversary. Each subsequent policy year
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begins on the day of the policy anniversary and ends 1 day before the next policy anniversary.
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(viii) Benefit start date means the date when the cover for the basic benefit or any supplementary
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benefit takes effect, as shown on the schedule page.
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(ix) Benefit end date means the date when the basic benefit or any supplementary benefit cover
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ends, as shown on the schedule page or endorsement.
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(x) Premium end date means the date on which the final premium is due and is to be paid, as
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shown on the schedule page.
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(xi) Premium due date means the date when the premium is due and payable according to the
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payment frequency you have chosen.
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(xii) Policy term means the period starting from the benefit start date up to the benefit end date, or
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when this policy terminates, whichever is earlier.
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Death benefit means the basic benefit as defined in clause 20.
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Diagnosis or diagnosed means the definitive diagnosis made by a medical examiner, based on
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radiological, clinical, histological or laboratory evidence which we accept. We may appoint another
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medical examiner to examine the life insured or the evidence presented. The opinion and diagnosis
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of this medical examiner will be final and binding.
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Endorsement means any document issued and signed by our Chief Executive Officer to change the
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terms of this policy. It forms an integral part of this policy.
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Intensive care unit (ICU) means the unit of a hospital that is dedicated to the management and
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monitoring of patients with severe or life-threatening conditions. High dependency unit and other
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