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benefit without interest. It will not include any premiums paid in advance.
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We, our, us refers to Manulife (Singapore) Pte. Ltd.
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You, your, yourself refers to the policy owner as shown in schedule page or endorsement (if there
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is an assignment to change the ownership of this policy).
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3.
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Free-look period
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(a) You may cancel this policy by writing to us within 14 days after you receive this policy.
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(b) If you cancel the policy within this free-look period, we will refund all premiums paid without
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interest and less any medical or other expenses we have had to pay in processing your
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application.
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(c) If we send this policy to you by post or email, it will be considered delivered by us and received
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by you 7 days after the date of posting or email sent.
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4.
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Premiums
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(a) The premium rate or amount for this basic benefit contract is not guaranteed. We reserve the
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right to change it by giving you 30 calendar days’ notice.
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(b) If there is a supplementary benefit contract attached to this policy, the premium rate or amount
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includes the premium for the supplementary benefit contract.
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(c) You must pay the premiums by the premium due date. It is your responsibility to pay all
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premiums when due and until the premium end date as shown on the schedule page.
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(d) We will not process the payment if we do not receive the full premiums for the policy.
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(e) If you pay premiums by a direct debit facility (GIRO), we may charge an administrative fee for
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any GIRO transaction which has not been successful.
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5.
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Basic sum insured
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(a) The basic sum insured on the policy start date is shown on the schedule page.
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(b) While this policy is in force, subject to our approval and conditions:
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(i) you may ask to increase the basic sum insured within the first 6 months from the policy
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issue date. If we approve the request, we will charge a higher premium based on the new
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basic sum insured from the policy start date and you will have to pay us the extra
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premium and interest (at a rate we decide) on the extra premium; or
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(ii) you may ask to decrease the basic sum insured. If we approve the request, we will charge
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you a premium based on the new basic sum insured starting from the next premium due
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date.
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(c) You must continue to pay premiums for the new basic sum insured.
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(d) The current sum insured will be increased or decreased in accordance to the new basic sum
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insured.
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6.
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Lapsing and reinstating the policy
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(a) This policy will lapse (no cover will be provided) if you do not pay the premium by the end of the
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grace period. You may ask us to reinstate the policy within 3 years from the date the policy
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lapses.
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Manulife CI FlexiCare (Deluxe) v0123
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Page 4 of 42
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Manulife (Singapore) Pte. Ltd.
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A Manulife Company
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(b) We will decide whether to reinstate the policy and we must receive:
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(i) evidence of the life insured’s eligibility for insurance cover (you will have to pay for any
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medical reports and tests needed);
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(ii) all overdue premiums which would have been paid had the policy not lapsed and the
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interest we may charge on these premiums (in a way which we will decide); and
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(iii) any amount you may owe us.
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(c) We can include new terms and conditions on the reinstated policy.
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7.
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Non-disclosure
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(a) Under the Insurance Act 1966 of Singapore, you and the life insured must disclose all facts you
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and/or the life insured know or ought to know (including any facts which may affect our decision
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to provide insurance cover under this policy).
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(b) If you and/or the life insured misrepresent or fail to disclose any facts (as described above), we
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may void this policy. We may determine at our sole discretion whether to refund all premiums
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received without interest, less any policy debt, amounts you owe to us, medical and other
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expenses incurred and to be incurred by us under this policy.
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8.
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Incontestability
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(a) Except for fraud, non-payment of premium, any claim that is not covered under this policy, or
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non-disclosure as described under clause 7, we will not contest the validity of or void this policy
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after 2 years from any of the following dates, whichever is the latest:
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(i) policy issue date;
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(ii) the effective date of the most recent reinstatement of the policy; or
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(iii) the effective date of the most recent increase in the basic sum insured of this policy (where
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applicable).
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(b) If we contest the validity of or void this policy, we may determine at our sole discretion whether
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to refund all premiums received without interest, less any policy debt, amounts you owe to us,
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medical and other expenses incurred and to be incurred by us under this policy.
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9.
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Suicide
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(a) If the life insured dies from suicide, whether sane or insane, within 1 year from the policy issue
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date, we will not pay the death benefit and will refund all premiums paid without interest and
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less any policy debt, medical or other expenses we have had to pay in connection with this
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policy and this policy will end.
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(b) If the life insured dies from suicide, whether sane or insane, within 1 year from the date of the
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most recent reinstatement of the policy, we will not pay the death benefit and will refund all
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premiums paid from the start date of the most recent reinstatement without interest and less any
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