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3,501 | Please rerun shift roster of the following employee covering May 1-15, 2021: 21050201 21050202 Thank you. | 13,603 | 5 | 2 | Closed | Racquel A. Reyes | Backend activity | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-20T10:53:28+05:30 | 2021-05-20T14:26:50+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/87.0.4280.163 Mobile/15E148 Safari/604.1 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13602, Hi Racquel A. Reyes, As requested we have executed the scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,502 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Adrenaline team, Please see the below feedback. The issue is not resolved yet. Kindly need your prompt action on the same. Thanks, Kritika [cid:imageb97435.PNG@08244e9f.4ba7a1f0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image09d9be.PNG@26d2f792.449d37b7]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagefcc46c.JPG@4690a5f7.47a4a842]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Abhishek Jain Sent: Thursday, May 20, 2021 9:19 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: RE: Goal setting activated Hi Kritika, Good morning! No, it is still not working. Same problem. Screenshot below. -Abhishek [cid:image001.png@01D74D58.EE2CE760] From: Kritika Kumar Sent: Thursday, May 20, 2021 8:55 AM To: Amal Raju; Mohammed Fahad Subair; Arun Kumar Varadhan; Abhishek Jain Subject: Goal setting activated Dear Team , Your goal setting access has been activated. Kindly check if its working. Thanks, Kritika [cid:image002.png@01D74D58.EE2CE760]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image003.png@01D74D58.EE2CE760]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image004.jpg@01D74D58.EE2CE760]<http://www.abaninvestment.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,604 | 5 | 1 | Closed | KRITIKA KUMAR | goal enabled | Product | Service Request | null | Goal Management | null | null | 2021-05-20T10:54:02+05:30 | 2021-06-07T16:52:33+05:30 | saravanan.mani@myadrenalin.com, bhaskaran.r@myadrenalin.com, arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, abhishek.jain@ghobash.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com | saravanan.mani@myadrenalin.com, bhaskaran.r@myadrenalin.com, arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, abhishek.jain@ghobash.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com | abhishek.jain@ghobash.com, amit.sangha@abaninvestment.com | null | null | Service Request | Hi Kritika, We have mapped the below employee position into KPI now. Kindly check and let us know for any clarification. ? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Yes, it works now. Thanks. |
3,503 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Arun, Nidheesh/Bhaskar had demonstrated some readymade dashboards (not excel downloads) in Max..where can I find them? When I click on team dashboard, there is nothing visible..see below for instance..also the recruitment dashboard is not visible in Max yet, we had reported this earlier this week. [cid:image007.jpg@01D74D5A.1E086120] Regards, Amit Sangha [cid:image69dbc5.PNG@f2132400.4f998fba]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image7dc095.PNG@25761b26.41bb207a]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image6b56ba.JPG@eafa0545.44ac1907]<http://www.abaninvestment.com> From: Amit Sangha Sent: Thursday, May 20, 2021 9:14 AM To: Arun Vinayagam Cc: Bhaskaran Ramaswamy Subject: as discussed Hi Arun, Kindly help me with a couple of items as discussed: 1. We used to have an Employee Details report –MIS view (this is the employee master data)..its no longer available, can you please enable it or tell me the new name for this report 2. In Goal Status report, can you add a filter for active / inactive, if not possible, can you remove the inactive cases from this report as I need to manually remove it each time. 3. I sometimes get the below error in Max, can you please get this checked out, also sometimes PMS takes a lot of time to respond (please see the video snapshot I shared yesterday on whatsapp group for reference) [cid:image003.jpg@01D74D5A.1A10E830] Regards, Amit Sangha [cid:image004.png@01D74D5A.1A10E830]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image005.png@01D74D5A.1A10E830]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image006.jpg@01D74D5A.1A10E830]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,605 | 5 | 1 | Closed | Amit Sangha | Issue raised as part of MAX migration and ticket updated for more than a year. | Product | Clarification | Performance Management | Goal Management | null | null | 2021-05-20T10:55:57+05:30 | 2022-08-27T09:39:04+05:30 | arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | bhaskaran.r@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | Clarification | Dear Amit, Let me check with them and get back. Regards, Arun.V – Assistant Manager M:+919841614552 W: www.myadrenalin.com<http://www.myadrenalin.com/> CSP : https://csp.myadrenalin.com/newcsp [cid:image001.jpg@01D5F879.B99F6520] |
3,504 | Dear Harsha, 1) As per request, We have created the New workflow and set one level for approval in the Family details form. 2) After then you have said upload column to make mandatory, In standard product, we will change upload column mandatory in family details form simultaneously is reflect on an employee onboarding form, Because both forms are the same. Kindly confirm your end We will change mandatory the upload column or not. | 13,606 | 5 | 1 | Closed | Sonali | The new workflow created in the Family details form | Product | Service Request | null | Workflow | null | null | 2021-05-20T10:58:11+05:30 | 2021-06-04T10:57:18+05:30 | null | null | null | null | null | Service Request | created_by: 2043097241351 time: 2021-05-20 05:28:11 UTC |
3,505 | Hi Team, why the rating survey redirection to the ticket page is taking long? | 13,607 | 5 | 1 | Closed | Lilibeth P. Nayve | Freshdesk | Product | Clarification | null | Security | null | null | 2021-05-20T10:58:17+05:30 | 2021-06-09T12:50:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13461, Hi, I am referring to this ticketing system, not the Adrenalin system. Thanks, Beth, Hi Lilibeth P. Nayve, Can you provide screenshot, to understand the hit page. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Lilibeth P. Nayve, Please be noted that Freshdesk is currently hosted cloud only by freshdesk team. As fare till now we havnt faced any problem or slowness from agent side as well. Please share the screenshot of problem/ video if you still facing the same concern Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priyad, I have submitted my rating for this ticket. Kindly see attached screenshot as requested. Thanks, Beth , additional attachment..., Hi Lilibeth P. Nayve, We have taken the reported concern to Freshdesk support team. We shall keep you posted. Thank you for bringing the concern to us. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Lilibeth P. Nayve, As per internal communication we understand that, this page will be loading only for 4/5 tickets. but however we have raised this concern to freshdesk team. We shall keep you posted about details over email to you. Since this concern is not related to adrenalin product related query, we shall keep you posted via email to avoid SLA tat metrics. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
3,506 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Bhaskar, This is an instance wherein I just spoke with head of a business and he is certain that he had put the numbers in the target however when it reached the CEO, the targets are 0. This is alarming and needs to be investigated as such a technical lapse is not only causing delay and frustration with the goal setting process but also is a question on the integrity of the portal, how can the numbers change by itself? If this goes unnoticed for a junior level staff, it would lead to wrong rating (same as what we are suffering from last year’s appraisal) and wrong bonus payout in such a case. This is happening in MAX and not in your beta version..please review and let me know asap. Regards, Amit Sangha [cid:imagebff7e0.PNG@deb51281.4b8c2af9]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image55a6c6.PNG@ff6228ba.43b4d462]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image16f6e3.JPG@42da42a9.458bffb0]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Niels Bormans Sent: Thursday, May 20, 2021 9:26 AM To: Massimo Begalli Cc: LeeAnna Nussbaumer; Amit Sangha Subject: RE: KPI Just did. Thanks! Cheers, Niels Sent from my Galaxy [cid:image005.png@01D74D5A.23E0CF10]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image006.png@01D74D5A.23E0CF10]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> NIELS BORMANS Deputy CEO Ghobash Group and CEO Aban Investment M:+971 54 4476700 | T: +971 4 2999440 | Ext: 5001 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image007.jpg@01D74D5A.23E0CF10]<http://www.abaninvestment.com> -------- Original message -------- From: Massimo Begalli <Massimo.Begalli@primehospitality.ae<mailto:Massimo.Begalli@primehospitality.ae>> Date: 20/05/2021 09:26 (GMT+04:00) To: Niels Bormans <Niels.Bormans@abaninvestment.com<mailto:Niels.Bormans@abaninvestment.com>> Cc: LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>, Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>> Subject: RE: KPI Morning Niels, Sure I will double check, but please reject them to allow me to revise one by one. Thanks [cid:image001.png@01D74D5B.59ED0FF0]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:imageb50496.PNG@3a7a9c88.46a3e27c]<https://www.facebook.com/RussosUAE> [cid:image1d2b40.PNG@d13f61b8.429de3c7]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> MASSIMO BEGALLI Senior Operations Manager M:+971 55 2258271 | T: +971 4 5961889 | Ext: 6402 PO Box:29813, Makeen Bldg, Airport Rd, Dubai [cid:image007.jpg@01D74D5A.23E0CF10]<http://www.russosuae.com/> From: Niels Bormans Sent: Thursday, May 20, 2021 9:19 AM To: Massimo Begalli <Massimo.Begalli@primehospitality.ae<mailto:Massimo.Begalli@primehospitality.ae>> Cc: LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>; Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>> Subject: KPI Morning Massimo, I am going through your 2021 KPIs on Adrenalin but the targets are zero. Can you please put in the 2021 targets? Please check for all KPIs! [cid:image003.png@01D74D5A.23E0CF10][cid:image004.jpg@01D74D5A.23E0CF10] [cid:image005.png@01D74D5A.23E0CF10]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image006.png@01D74D5A.23E0CF10]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> NIELS BORMANS Deputy CEO Ghobash Group and CEO Aban Investment M:+971 54 4476700 | T: +971 4 2999440 | Ext: 5001 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image007.jpg@01D74D5A.23E0CF10]<http://www.abaninvestment.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,608 | 5 | 1 | Closed | Amit Sangha | clarification | Product | Clarification | null | Goal Management | null | null | 2021-05-20T11:04:51+05:30 | 2021-06-07T16:52:34+05:30 | bhaskaran.r@myadrenalin.com, arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, asif.r@myadrenalin.com, amit.sangha@abaninvestment.com | bhaskaran.r@myadrenalin.com, arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, asif.r@myadrenalin.com, amit.sangha@abaninvestment.com | arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, asif.r@myadrenalin.com | null | null | Clarification | Dear Amit, Please find below the mail screenshot which was sent to the approver when employee has submitted the Goal setting. Employee has not filled in the target value. [cid:image002.jpg@01D74D88.087734C0] Do let me know in case of any further clarification required. Regards, Arun.V – Assistant Manager M:+919841614552 W: www.myadrenalin.com<http://www.myadrenalin.com/> CSP : https://csp.myadrenalin.com/newcsp [cid:image001.jpg@01D5F879.B99F6520] |
3,507 | Hi, We encountered many employees with Invalid LWOP deduction this payroll. Kindly inform us what's the possible cause of this. Sending you the initial excel file with names and employee numbers of those who had invalid LWOP as of the moment. Others are to follow (if any). Thanks. | 13,609 | 5 | 3 | Closed | Doreen Quino | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-20T11:10:58+05:30 | 2021-06-08T12:48:50+05:30 | mbmendiola@healthyoptions.com.ph, drarrojo@healthyoptions.com.ph, malou@healthyoptions.com.ph, ptchua@healthyoptions.com.ph | mbmendiola@healthyoptions.com.ph, drarrojo@healthyoptions.com.ph, malou@healthyoptions.com.ph, ptchua@healthyoptions.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Doreen Quino, Employee 19-6333,19-6343 1 day LOP was captured for 30-APR-2021. Cut Off days:10 days. Employee 30-APR-2021 attendance got modified till 12-MAY-2021. Please do not any changes attendance record after 10 th for 30th Pay date and 25 TH for for 15th pay date till month confirmation. Currently Month also got confirmed ,we cannot do nay changes. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, Noted on the 2 employees. How about the others? We have a total of 102 employees claiming that they have Invalid LWOPs (please refer to the excel file). Can we please have a detailed explanation for every employee that is included in the list and the possible cause of this please? Thank you. Best of health, Doreen Quiño , Hi Doreen Quino, Sharing the details of employee and attendance date which was updated. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, Can you please interpret the excel file that you sent? What we need exactly is the reason of their LWOP and I don’t think the attached file have enough detailed reason. Please explain further. Thanks. Best of health, Doreen Quiño , Hi Doreen Quino, All the attendance record which was created after 10 th MAY 2021 will not consider will directly convert into LOP. Cutoff Days: 10 Attendance End date: 30-apr-2021 Payroll attendance Cutoff : 30 + 10 = 10 MAY 2021. Attached sheet shows record was created on 12-MAY-2021 Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, When you say they were created, it means they submitted Attendance Regularization (AR) instead of the usual time in and out via the use of their AMS card. Correct? I find it kind of strange that all 91 employees’ attendance records were created after May 10. What a coincidence that all of them did not have time entries on the same day (April 30) and the same employees had their ARs approved on May 12. To verify if this is correct, I downloaded the Raw Biometric Report from Adrenalin to see if they have time entries. And upon checking, all these 91 employees have time entries in the system. Meaning they used their AMS card (ID) to time in and out and therefore, their time entries were not created via AR. See attached report. I am confused. I hope you could enlighten us on the following: 1. If 91 employees timed in and out using their AMS, why were their time entries not captured and recorded by the system? 2. And how come the rest of the other employees who timed in and out for that day, their entries were properly recorded? What’s the difference? 3. If this is a hardware issue (meaning the AMS machine), how come the incident happened to several stores all at the same time? If you will go thru the Raw Biometric Report, you will see that several employees from various stores were affected and at the same time, not all employees in the same store had the same problem. 4. If their time entries were created (meaning via AR), in the AR report for April 30 which I generated from the system, how come their names are not included in the report? See attached. 5. Where can I generate a report showing their time entries were created last May 12 and by whom? We will wait for your feedback. Thank you! Regards, Desiree , Hi Doreen Quino, Bio metric scheduler was executed on "2021-05-12 08:40:16.817" for 31-MAy-2021 and 30-APR-2021. Scheduler Name : Biometric Manual. As we said before please do not Run Biometric Manual scheduler after cut off days until month confirmation. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, Can you help us investigate on this matter please? We didn’t re-run the scheduler for April 30 and May 31, so could you help check why the scheduler ran for those dates? Please let us know the cause of this so we can ensure that it won’t happen again moving forward. Thank you! Marian B. Mendiola Business Systems Analyst , Hi Doreen Quino, Scheduler "Biometric Manual" was executed on "2021-05-12 08:40:16.817" by passing parameter date "01-MAY-2021". Note: Biometric scheduler fetch the data for before date not for the current date. In this case parameter was "01-MAY-2021" so system have fetched the data for for April 30 and May 01. Sorry wrongly said 31-MAy-2021 . please do not Run Biometric Manual scheduler after cut off days until month confirmation. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, Thanks for clarifying. We did re-run the scheduler for May 1, but we did that on May 4 and not on May 12. Could you help check why it also ran on May 12? Also, the last time we re-ran the scheduler was last May 15 with the date parameter – "13-MAY-2021". Can you help confirm if this will not result to the same issue for the next payroll? The module that I know is the Scheduler log and recovery. Can you confirm if this is the same module that you check? Or do we have other modules available to check this? Thank you! Marian B. Mendiola Business Systems Analyst , Hi Doreen Quino, Please refer the screen shot below . 1st Screenshot show the history of Biometric Manual 2nd Screenshot shows what parameter was passed while running the scheduler. In next payout, please don't run the Biometric Manual scheduler by passing para value from "2021-05-01 to 2021-05-16 " after 25 th may 2021 to avoid this concern. Post payroll process you can execute the scheduler to avoid confusion. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, We just have a few questions and clarifications regarding this issue. Please let us know if we could schedule a call to discuss this further. 1. Logic behind the manually run biometric manual script * We want to understand what the effect is if we run past the cut-off date * We want to understand the data changes (why the effect is LWOP) * We want to understand why only certain people are affected (no pattern was detected as to the affected employees) 2. Validation on the biometric manual script * Can we enhance the script by adding a validation wherein it gets today’s date and checks whether it is more than 10 days from the cut off? i. If it’s more than 10 days from cut off, do nothing ii. If it’s less than 10 days, run the code 1. Consolidation of the holiday process * Our current process for holidays is that TMT (HR) uploads the holiday date data then IT would re-run the biometric manual scheduler. Is it possible to consolidate this process to either of the following: i. Option 1: TMT uploads holiday date data, right after, TMT presses a button (which effectively runs biometric-manual job) ii. Option 2: TMT uploads holiday date data, once Adrenalin system gets that event/trigger, system can trigger this biometric-manual job 1. Re-running scheduler after cut-off * Just to clarify, can we still re-run the scheduler on the day of the cut-off date? Example: for date range 1-15, can we still re-run the scheduler on the 25th? Aside from this, is it also possible to extract from the backend all those employees that were affected by this issue of invalid LWOPs? Thank you! Marian B. Mendiola Business Systems Analyst , Hi Doreen Quino, Can we have call by today 16:00. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, Apologies as I already have another meeting at 16:00. Can we have it at 17:00 instead PH time? Thank you! Marian B. Mendiola Business Systems Analyst , Hi Doreen Quino, Ok, we can have Viber call. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,508 | Dear Team, We downloaded Form 16 Part A and B in from Traces. Please help on how it will be uploaded in software , so that employee will be able to download their forms. Dhanashree Sawant. Functional Manager I Principal Officer F& A Dept. [Description: GSLogo] Kanjurmarg(E),Mumbai, India *: +022 4138 5000 | Ext :5232 * IP Phone : 37119 | 13,610 | 5 | 1 | Closed | Dhanashree Sawant | Clarification provided | Product | Service Request | null | Payroll Management | null | null | 2021-05-20T11:17:48+05:30 | 2021-05-20T18:05:38+05:30 | ghulam.yazdani@myadrenalin.com | ghulam.yazdani@myadrenalin.com | ghulam.yazdani@myadrenalin.com | null | null | Service Request | Hi Dhanashree Sawant, Please store the files in the RDP 10.50.224.23 Server IP and share the path. Once stored please let us know based on that we will upload the same. Regards Prakash, Hi Dhanashree Sawant, As discussed once files are ready then please raise a new ticket until we will close this ticket. Regards Prakash |
3,509 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, In leave encashment report 1501 balance is reflecting as negative for below highlighted employees. However; when you check the leave balance report 1501 balance is reflecting correctly. Kindly check & revert. EMPLOYEE CODE EMPLOYEE NAME DOJ STATUS LEAVE TYPE BALANCE UNITS REQUESTED ENCASHMENT UNITS ENCASHMENT DATE REMARKS 21550 V Seethalakshmi 06-Jan-14 Active PL:Privilege leave 63 6 2021-May-03 00:00 Leave encashment 21696 Debabrata Choubey 05-Feb-15 Active PL:Privilege leave -34 45 2021-May-14 00:00 Leave encashment 21273 K Sakthi Krishnan 01-Jun-12 Active PL:Privilege leave 9.5 40 2021-May-17 00:00 Leave encashment 22216 Bhavesh Mahabala Shettyy 09-Dec-16 Active PL:Privilege leave -38.5 60 2021-May-18 00:00 Leave encashment 22611 Imran Basir Patni 02-Apr-18 Active PL:Privilege leave 51.5 6 2021-May-01 00:00 Leave encashment 22537 Santhiya Jayaraj 15-Nov-17 Active PL:Privilege leave 35 6 2021-May-03 00:00 Leave encashment 21593 Prabhakar N Padiyar 16-Jun-14 Active PL:Privilege leave 76 6 2021-May-04 00:00 Leave encashment 21843 Astha Bhogle 01-Sep-15 Active PL:Privilege leave 69 6 2021-May-04 00:00 Leave encashment [cid:image001.jpg@01D74D6A.7CB5CB80] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image002.png@01D74D6A.7CB5CB80] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,611 | 5 | 1 | Closed | Shweta Ghule Shankarrao | null | Customization | Clarification | null | Customization Reports | null | null | 2021-05-20T11:23:12+05:30 | 2021-06-04T16:48:46+05:30 | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | null | null | null | Clarification | Hi Shweta Ghule Shankarrao, We will check both the reports from our end and will update you the status. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, Please refer the following screenshot. The report is reflecting fine. Please let us know your actual concern as you were busy while tried reaching you. Also make sure that you have chosen the from date and to date correctly. Please reach me for any clarification. Thanks, Sumithra |
3,510 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravana, Good day! Please find below trail mail and help to rectify the issue. Regards, [cid:image001.png@01D74D5C.C9A73EF0]<http://www.facebook.com/pyramidshealthservices>[cid:image003.png@01D74D5F.74526DF0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image007.png@01D74D5F.74526DF0]<http://www.phs.ae/> Lavinia Armstrong Hiereim Human Resources Business Partner T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image009.png@01D74D5C.C9A73EF0] From: Ranjan Chakarborty <ranjan@pyramidsdialysis.com> Sent: Wednesday, May 19, 2021 7:25 PM To: Iftikhar Ahmed <iftikhar@phs.ae> Cc: Lavinia Armstrong <Lavinia@phs.ae> Subject: Issues in registering Attendance in Adrenaline Dear Iftikhar, Please be informed that I have joined back today (remotely). I am having some Issues in registering Attendance in Adrenaline. The "Sign-In and Sign-Out" option seems unavailable for me. It will be very helpful if you could spare some time tomorrow on this. Thanks, Ranjan DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,612 | 5 | 1 | Closed | Lavinia Armstrong | clarification | Product | Clarification | Attendance Management | Absence | null | null | 2021-05-20T11:34:09+05:30 | 2022-05-01T06:48:57+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, manuel@phs.ae | null | kritika.kumar@abaninvestment.com, manuel@phs.ae | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please be informed that the issue is not for my adrenalin account. It is for Ranjan Chakarborty. Emp : 5152 Regards, [cid:image010.png@01D74D6A.C87F7F70]<http://www.facebook.com/pyramidshealthservices>[cid:image001.png@01D74D6A.C88EC1B0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image003.png@01D74D6A.C88EC1B0]<http://www.phs.ae/> Lavinia Armstrong Hiereim Human Resources Business Partner T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image018.png@01D74D6A.C87F7F70] , Hi Lavinia, We understood that the above mentioned point is raised long back during the year 2021. This might have already been closed or a workaround solution might have been suggested on-call or discussion but the ticket might not have been updated. Please review the ticket and let us know in case if this scenario still exists, so that we can proceed further with our analysis. Regards Saravanan |
3,511 | Dear Team, May I know where to insert the TP3 information. This is for the calculation of Tax. Attached form where the information of TP3 will need to be inserted into payroll to calculate a more accurate tax. Thank you | 13,613 | 5 | 2 | Closed | Teoh Sue En | Clarification | Product | Clarification | null | Tax | null | null | 2021-05-20T11:35:58+05:30 | 2021-06-04T13:48:38+05:30 | sueen@mtradeasia.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Teoh Sue En, There is no such form, can you try "Malaysia Tax Declaration" form or please check any component was captured for pervious data. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan, Please refer to the attached. I have attached the Oct 2020 payslip and May 2021 payslip. Please help me to check why in Oct only Net MTD appear and in May there is a MTD and a NET MTD. Does this mean that in Oct, it was manually keyed in? In addition, in Oct the actual MTD figure was zero. Thank you. Best Regards, Teoh Sue En Assistant Vice President Human Resource m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/> , Hi Teoh Sue En, For NET_ MTD Adjustment amount got passed on OCT month. MTD have not calculated. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, I will close this ticket and keep ticket no 13717 open. thank you. |
3,512 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Ram, The configuration for Quarantine leave needs to be such that including weekends and the holidays it should calculate 14 days. Request you to guide us to make the necessary changes. Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on - 09890054902 From: Shwetha Rao Sent: 20 May 2021 11:28 To: Nidhi1 Shah <nidhi.shah@axismf.com> Cc: Beejal Kansara <beejal.kansara@axismf.com> Subject: FW: Query - Leave request Hi Nidhi, Please look into the same. Regards, Shwetha Rao From: Beejal Kansara Sent: May/20/2021 09:39 AM To: Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>> Subject: Query - Leave request [cid:a797644b-9384-4175-820d-fdb517433676] Regards, Beejal Kansara State Head - All Channels, Gujarat East Axis Asset Management Company Ltd. 306 Emerald Complex, Opp Income Tax Colony, Nr. Bird Circle, Race Course - O P Road, Baroda - 390 007 _________________________________________________________________ Mobile +91 9825744411 Phone +91 265 2985546 E-mail beejal.kansara@axismf.com<mailto:beejal.kansara@axismf.com> _________________________________________________________________ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,614 | 5 | 1 | Closed | Nidhi Shah | Modified the configuration | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-05-20T11:43:26+05:30 | 2021-06-04T12:49:19+05:30 | ramachandran.j@myadrenalin.com, ask.adrenalin@myadrenalin.com, arpita.shirsat@axismf.com | ramachandran.j@myadrenalin.com, ask.adrenalin@myadrenalin.com, arpita.shirsat@axismf.com | arpita.shirsat@axismf.com | null | null | Clarification | Hi Nidhi Shah, As discussed, We have modified the leave configuration of QL as to consider the Holiday and Weeklyoff . Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
3,513 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sumithra, As discussed, we have stopped PL encashment w.e.f. 01-May-2021 hence, we have to reverse PL encashment units for below employees through backend. The reversal should reflect in carry forward units and not in entitlement or utilized units. EMPLOYEE CODE EMPLOYEE NAME DOJ STATUS LEAVE TYPE BALANCE UNITS REQUESTED ENCASHMENT UNITS ENCASHMENT DATE REMARKS 21550 V Seethalakshmi 06-Jan-14 Active PL:Privilege leave 63 6 2021-May-03 00:00 Leave encashment 22611 Imran Basir Patni 02-Apr-18 Active PL:Privilege leave 51.5 6 2021-May-01 00:00 Leave encashment 22537 Santhiya Jayaraj 15-Nov-17 Active PL:Privilege leave 35 6 2021-May-03 00:00 Leave encashment 21593 Prabhakar N Padiyar 16-Jun-14 Active PL:Privilege leave 76 6 2021-May-04 00:00 Leave encashment 21843 Astha Bhogle 01-Sep-15 Active PL:Privilege leave 69 6 2021-May-04 00:00 Leave encashment Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D74D70.DB13E8F0] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,615 | 5 | 1 | Closed | Shweta Ghule Shankarrao | deleted encashment records and updated the leave balance | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-05-20T12:10:54+05:30 | 2021-06-04T16:48:47+05:30 | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | null | null | null | Change Request | Hi Shweta Ghule Shankarrao, As discussed we will reverse the leave encashment of these employees. Please ensure that this will not be a repeating action. you have removed the leave encashment form access from self group. Thanks, Sumithra, Hi Shweta Ghule Shankarrao, The leave reversal is done. Please check and update us or reach us for any clarification. You are busy while we tried reaching you. Thanks, Sumithra., Hi, Below ticket has been resolved. I have verified the report and it is reflecting fine. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D74D9F.AE562920] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Below ticket has been resolved. I have verified the report and it is reflecting fine. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D74D9F.AE562920] |
3,514 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, We had processed settlement of 890070 - SACHIN PHADKE in system with notice period recovery. Please waive off the notice period from backend and confirm onec done so that we can re-run the settlement for him. Best Regards Harsha Jaikalyani Senior Executive - Payroll & Compliance Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D74D71.2F0F8B30] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,616 | 5 | 1 | Closed | Sonali | notice period days changed | Product | Data Correction | null | Separation Management | null | null | 2021-05-20T12:11:04+05:30 | 2021-06-04T13:48:40+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | vijayakumar.k@myadrenalin.com | null | null | Change Request | Hi Sonali, As per request, We will change the waive off the recover days and confirm from our end Thanks and Regards Vijayakumar k, Hi Sonali, For the below concern, we have waived off the notice period days of the reported employee from our end, Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k |
3,515 | We uploaded taxable income using the component Oth_TaxErn (this is an earnings component) this cut off for 2 MONTHLY wage employees. In the Salary Register, Income Tax (IT) is computing correctly and is considering the Oth_TaxErn in the IT computation but the Total Taxable income reflecting in the Salary register is not considering the Oth_TaxErn. Please check Ciara Pacheco (PRC1154) and Milyn Fortez (PRC0929). Do we just update the Taxable Income component formula? If we update this, will this impact the IT computation (which is correct now). | 13,617 | 5 | 2 | Closed | Sharon Ang | Clarifications provided | Product | Configuration | null | Payroll Setup | null | null | 2021-05-20T12:15:27+05:30 | 2021-05-21T11:12:24+05:30 | sharon.ang@primergrp.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, We are working this concern as a priority now, we will update the same once the issue has been addressed., Hi Sharon Ang, We checked from our end that, the Total Taxable income reflecting in the Salary register is not considering the Oth_TaxErn component, so if you change the Taxable Income component (TAXABLEINC) formula, the changes will not impact the IT computation, since the component does not include the IT calculation. Kindly revert us for further clarifications needed., Added the Oth_TaxErn component to the TAXABLEINC formula for MONTHLY pay group. This is now resolved. |
3,516 | Test run only | 13,618 | 5 | 2 | Closed | Lorievy Joy Macaya | Clarification | Product | Clarification | null | Application Access Management | null | null | 2021-05-20T12:34:34+05:30 | 2021-06-04T12:49:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lorievy Joy Macaya, We have received your Ticket, please continue to raise ticket in Fresh Desk. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,517 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please deactivate goal setting for the employees in the attached list and put them on Competencies. Thanks, Kritika [cid:image7bfeb6.PNG@77871beb.4dae7d55]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image498637.PNG@f1b31ba7.43806cfa]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image662493.JPG@7880803b.48bba253]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Noemi Agumboy [mailto:Noemi.Agumboy@tawazon.ae] Sent: Thursday, May 20, 2021 10:28 AM To: Amit Sangha <Amit.Sangha@abaninvestment.com>; Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: TRANS LIST FOR COMPETENCY ONLY Dear Both, Attached is the list of Trans employees who are not in KPIs thus no goals will be set. Please put them in competency list only. Thank you for urgent assistance. Regards, [cid:image001.png@01D52AA7.6088F0F0] TAWAZON CHEMICAL COMPANY LLC Ghobash Group Operating Companies [cid:image002.png@01D52AA7.6088F0F0] www.tawazon.com NOEMI CANLAS AGUMBOY SR HR OFFICER T: +971 4 3368230/ F: +971 4 3367357 PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E [cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,619 | 5 | 1 | Closed | KRITIKA KUMAR | Clarification | Product | Service Request | null | Goal Management | null | null | 2021-05-20T12:38:15+05:30 | 2021-06-11T07:48:09+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, noemi.agumboy@tawazon.ae, kritika.kumar@abaninvestment.com, arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, noemi.agumboy@tawazon.ae, kritika.kumar@abaninvestment.com, arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com | amit.sangha@abaninvestment.com, noemi.agumboy@tawazon.ae | null | null | Service Request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravan, Please also deactivate Nixon Antony (employee#3899) in the KPIs as he is already resigned. His LWD was May 6. Regards, [cid:image001.png@01D52AA7.6088F0F0] TAWAZON CHEMICAL COMPANY LLC Ghobash Group Operating Companies [cid:image002.png@01D52AA7.6088F0F0] www.tawazon.com NOEMI CANLAS AGUMBOY SR HR OFFICER T: +971 4 3368230/ F: +971 4 3367357 PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E [cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/> , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravan, please update the below. Regards, [cid:image001.png@01D52AA7.6088F0F0] TAWAZON CHEMICAL COMPANY LLC Ghobash Group Operating Companies [cid:image002.png@01D52AA7.6088F0F0] www.tawazon.com NOEMI CANLAS AGUMBOY SR HR OFFICER T: +971 4 3368230/ F: +971 4 3367357 PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E [cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/> , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please need your urgent assistance. Thanks, Kritika [cid:imagee97970.PNG@6f3d05e3.4f9306d4]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image9f2f7f.PNG@d01cccc4.4bb07e98]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagea9fac1.JPG@b6a34c83.4797d5cc]<http://www.abaninvestment.com> , ?Hi Kritika, We are remapping the shared employees goal from KPI to Pre define. We will share you the updates by today. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Hi Kritika, We have moved the shared employees from KPI to predefined goals. Kindly check and confirm. Hi Amit, We found that in the Trans OU, most of the employees are mapped to DEFAULT position. As you aware, our goal setting process is enabled basis on the position mapped to the employee. Request you to review their Position details and remap them to correct positions if required. Employee Id Employee Name OU NAME Department Name Position 4254 Riyaz Mohamed Katapadi Trans Industrial Trading Company - Riyadh Sales DEFAULT 4255 Mahendra Gurung Trans Industrial Trading Company - Riyadh Logistics & Distribution DEFAULT 4258 Bishan Rai Trans Industrial Trading Company - Riyadh Logistics & Distribution DEFAULT 4259 Taquiddin Sayed Trans Industrial Trading Company - Riyadh Sales DEFAULT 4260 Ahmed Majidi Trans Industrial Trading Company - Riyadh Sales DEFAULT 4262 Sayed Haleel Khairallah Trans Industrial Trading Company - Jeddah Administration DEFAULT 4263 Khalid Saleh Al Omari Trans Industrial Trading Company - Jeddah Administration DEFAULT 4264 Om Prakash Adhikari Trans Industrial Trading Company - Riyadh Logistics & Distribution DEFAULT 4266 Mujibur Rahman Trans Industrial Trading Company - Jeddah Finance & Accounts DEFAULT 4267 Raja Aftab Trans Industrial Trading Company - Jeddah Logistics & Distribution DEFAULT 4268 Mohamed Salman Trans Industrial Trading Company - Riyadh Logistics & Distribution DEFAULT 4269 Yahya Alrajihi Trans Industrial Trading Company - Jeddah Logistics & Distribution DEFAULT Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Noemi-we need to fix this as this creates an issue with goal setting and other processes. Please create the appropriate positions and map the staff accordingly at your earliest convenience. Regards, Amit Sangha [cid:image82eb2b.PNG@a8d30636.4d9f3981]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image1ab4ee.PNG@818241ff.4fb02ef0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image7351a2.JPG@c54a03d1.42a16050]<http://www.abaninvestment.com> |
3,518 | Hi, We need more information in the Leavers report, which can capture the reason for Waive off. let me know if any clarifications needed. Thanks Karthik | 13,620 | 5 | 2 | Closed | Karthik Sivakumar | column added in backend | Product | Service Request | null | Separation Management | null | null | 2021-05-20T12:41:28+05:30 | 2021-06-04T14:53:43+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13365, Hi Karthik Sivakumar, We are unable to add a column in the Leavers report but we have added the column "Reason WaiveOff" in the existing report "Resigned Employees SQS". Please generate the report to get the Reason for waiveoff of employees. Regards Raghu.T |
3,519 | Dear Concern, We required welcome mail of below mentioned employee. I500133 Upendra Shri Chandrabali Prajapati His Date of joining 13th Nov 2017 we tried getting it from mail viewer but,"No records to display"error shows. | 13,621 | 5 | 3 | Closed | Yugandhara Chavan | Mail table archived,have requested customer to restore the DB | Product | Clarification | null | My Information | null | null | 2021-05-20T12:55:40+05:30 | 2021-06-04T13:48:41+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yugandhara Chavan, Please connect on below Link to check on the mail triggered. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Yugandhara Chavan, With reference to our discussion, request you to please check with your IT team to restore DB prior to 20-Mar-2019 in a new DB as there no mails in or Live server prior to the mentioned date, either it could have been Archived due to space issues or upon some other request, post restoring the DB we would be able to provide you the necessary data. Regards Wasim |
3,520 | Due to lockdown in TN, we had marked holidays in our HOliday Calendar "Chennai Office" & "Chembarambakkam" from 10th May till 18th May 2021. However, we had subsequently obtained permission from Govt to operate our factory and hence we had removed our holidays and our people are working. Hence, please run the scheduler again and make it a normal working day for employees to regularise. | 13,623 | 5 | 3 | Closed | KARTHIKEYAN. K | Done the correction. | Product | Data Correction | null | Time & Attendance Management | null | null | 2021-05-20T13:02:11+05:30 | 2021-05-28T15:53:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, Requesting you to connect the below link. https://fastsupport.gotoassist.com/705782063, Hi KARTHIKEYAN. K, As discussed over the call, We have checked and run the absent scheduler for the Chennai Office and Chembarambakkam calendar. Please check and confirm the same. |
3,521 | Shobhit shahay | 13,624 | 5 | 4 | Closed | Surendra Kumar | clean up requisition | Customization | Data Correction | null | Goal Management | null | null | 2021-05-20T13:02:16+05:30 | 2021-05-21T11:53:09+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, We will do the goal setting clean up process for this employee and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, As requested the Goal setting has been cleared, please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V, It has not been clear, Dear Surendar, Now no goals are getting displayed in the employee GS form for the mentioned employee. Request your help on verifying and let us know your feedback. Thanks and Regards, Dhivya . V, Kindly Clear again his goal setting. |
3,522 | Dear Team, As per request, We have Lop reversal the reported employee from our end, Kindly check from your end and share feedback. 12276 3822 | 13,625 | 5 | 1 | Closed | Abhishek.jhunjhunwala | Lop reversal | Product | Data Correction | null | Separation Management | null | null | 2021-05-20T13:12:55+05:30 | 2021-06-04T12:49:22+05:30 | null | null | null | null | null | Change Request | created_by: 2043097241351 time: 2021-05-20 07:42:55 UTC |
3,523 | I would like to request for Jamaica Maas (jamaica.maas@primergrp.com) be given access to all tickets in Primer Group's fresh desk account. | 13,626 | 5 | 1 | Closed | Sharon Ang | Clarification | Product | Clarification | null | Security | null | null | 2021-05-20T13:16:57+05:30 | 2021-05-21T11:43:43+05:30 | sharon.ang@primergrp.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, Needful done as per request. Please check & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Jam can now see all the tickets. Thanks Priya. |
3,524 | Dear Concern, Please note that while processing Full & Final Settlement of Any Worker system wrongly calculate amount of Leave Encashment for Settlement than actual payable amount. Kindly do the needful. | 13,627 | 5 | 3 | Closed | Parth Patel | Leave encashment denominator changed using "Pay group Additional info" | Product | Service Request | null | Salary | null | null | 2021-05-20T13:25:04+05:30 | 2021-06-04T17:48:24+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, From the above description, we understood that the Leave Encashment calculated wrongly. We will provide the connection soon to get it resolved., Hi Parth Patel, In Pay Group Additional Info we have a configuration to change the Dividing factor value change for the Leave encashment calculation. We have done the same for the Workers Paygroup. Please do the settlement process and check the same. Regards Prakash |
3,525 | Please rerun scheduler for Attendance register covering May 1-15, 2021. Thank you. | 13,628 | 5 | 3 | Closed | Racquel A. Reyes | Backend Activity | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-20T13:27:10+05:30 | 2021-06-04T13:29:31+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/87.0.4280.163 Mobile/15E148 Safari/604.1 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Racquel A. Reyes, We have executed the scheduler as requested. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Please rerun again. Thank you., Hi Racquel A. Reyes, We have executed the scheduler as requested. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,526 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, ITO department staff are not to be part of appraisal or goal setting, this has been already an existing configuration however I see some ITO staff showing in our pending goal setting report. Can you please ensure ITO is excluded going forward. Employee ID Employee Name OU Location City Region Department Position Date of Joining Date of Confirmation Employee Status Employment Status Goal Setting Status 1593 Rana Bilal Ahmed Computer Network Systems Client Site - Belhoul Dubai Middle East ITO 63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER 01-Nov-2007 30-Apr-2008 Active Confirmed Pending with Initiator 2557 Tayyab Rehman Oman Computer Network Systems LLC CNS Oman Oman Middle East ITO 463360 - CNS-OMN-SERVICES-ITO.SYSTEM ENGINEER 04-Feb-2013 03-May-2013 Active Confirmed Pending with Initiator 4105 Mohamed Ghobash Ahmed Ghobash Almarri Computer Network Systems Dubai Dubai Middle East ITO DEFAULT - DEFAULT 01-Apr-2018 01-Oct-2018 Active Confirmed Pending with Initiator 4562 Ahmed Medhat Abdelaziz Barghout Computer Network Systems CNS Dubai Dubai Middle East ITO 462364 - CNS-DUB-SERVICES-SER.SENIOR NETWORK ENGINEER 17-Jul-2019 17-Jan-2020 Active Confirmed Pending with Initiator 4718 Muhammad Sameer Ahmed Computer Network Systems CNS Dubai Dubai Middle East ITO 462364 - CNS-DUB-SERVICES-SER.SENIOR NETWORK ENGINEER 08-Sep-2019 08-Mar-2020 Active Confirmed Pending with Initiator 4719 Syed Salman Anwar Hussain Computer Network Systems CNS Dubai Dubai Middle East ITO 462364 - CNS-DUB-SERVICES-SER.SENIOR NETWORK ENGINEER 11-Sep-2019 11-Mar-2020 Active Confirmed Pending with Initiator 4725 Mohamed Mansour Mahmoud Mansour Computer Network Systems CNS Dubai Dubai Middle East ITO 63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER 22-Sep-2019 22-Mar-2020 Active Confirmed Pending with Initiator 4792 Emad Aldeen Edris Mohammed Computer Network Systems CNS Dubai Dubai Middle East ITO 63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER 27-Oct-2019 27-Apr-2020 Active Confirmed Pending with Initiator 4805 Nibin Wilfred Pereira Computer Network Systems CNS Dubai Dubai Middle East ITO 63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER 03-Nov-2019 03-May-2020 Active Confirmed Pending with Initiator 4814 Ramesh Ponnusamy Thiraviam Computer Network Systems CNS Dubai Dubai Middle East ITO 63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER 11-Nov-2019 11-May-2020 Active Confirmed Pending with Initiator 4848 Muhannad Imran Malik Computer Network Systems CNS Dubai Dubai Middle East ITO 63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER 10-Dec-2019 10-Jun-2020 Active Confirmed Pending with Initiator 4884 Mohamed Essam Mohamed Badreldeen Computer Network Systems CNS Dubai Dubai Middle East ITO 63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER 25-Dec-2019 25-Jun-2020 Active Confirmed Pending with Initiator 5025 Ahmed Abdelhameed Ahmed Mohamed Hassan Computer Network Systems CNS Dubai Dubai Middle East ITO 462364 - CNS-DUB-SERVICES-SER.SENIOR NETWORK ENGINEER 19-Feb-2020 19-Aug-2020 Active Confirmed Pending with Initiator Regards, Amit Sangha [cid:image13e3bf.PNG@dfd02bb6.44946bc3]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagecf341b.PNG@a0c1556e.4e832f40]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageb99da4.JPG@3a43402d.449122bc]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,629 | 5 | 1 | Closed | Amit Sangha | Issue raised as part of MAX migration and ticket updated for more than a year. | Product | Clarification | Performance Management | Goal Management | null | null | 2021-05-20T13:42:21+05:30 | 2022-08-27T09:39:42+05:30 | saravanan.mani@myadrenalin.com, kritika.kumar@abaninvestment.com, iman.adam@cns-me.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com | saravanan.mani@myadrenalin.com, kritika.kumar@abaninvestment.com, iman.adam@cns-me.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com | kritika.kumar@abaninvestment.com, iman.adam@cns-me.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com | null | null | Clarification | null |
3,527 | Hi, I would like to ask if the Performance Alignment - KRA module is completely deployed in our UAT Server (http://10.63.1.146/)? Regards, Jam | 13,630 | 5 | 1 | Closed | Jamaica Maas | Deployed | Product | Configuration | null | Performance Management | null | null | 2021-05-20T13:58:14+05:30 | 2021-05-26T15:19:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Jamaica Maas, We will check the necessary details from our end and will update you the status., Hi Jamaica Maas, As per checking, the Performance Alignment module has been deployed in UAT but not the latest version. Kindly confirm whether you are facing any issue's on that, and if YES revert us with the details., Hi Anish, Thank you for this info. |
3,528 | P1282 ^ Sameer Anand | 13,631 | 5 | 4 | Closed | Surendra Kumar | competencies uploaded | Customization | Data Correction | null | Goal Management | null | null | 2021-05-20T14:10:38+05:30 | 2021-05-20T16:03:32+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=1, Dear Team, With reference to employee P1282, we will do the required competencies upload and share the updates with you soon., Hi Surendra Kumar, Please verify the competencies now for the mentioned employee and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,529 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We request you to change the hiring type to Lateral for the below mentioned associate. ZP2 Shalini Upendran Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,632 | 5 | 1 | Closed | Balaji Damodaran | we have updated the below-reported employee hiring type. | Product | Service Request | null | Employee Information | null | null | 2021-05-20T14:16:38+05:30 | 2021-06-04T16:48:48+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, As per your request, we have updated the below-reported employee hiring type. Please check and revert for any further clarifications. Regards, Srujana Mittapalli |
3,530 | There is an employee Poonam (12110) she is not with when we migrating from BDA to BDE, we missed her name to remove from the list. | 13,633 | 5 | 3 | Closed | Senthil kumar M S | Done the changes | Product | Data Correction | null | Time & Attendance Management | null | null | 2021-05-20T14:28:21+05:30 | 2021-06-04T16:48:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Senthil kumar M S, Requesting you to connect the below link. https://fastsupport.gotoassist.com/397440014, Hi Senthil kumar M S, As discussed over the call, We have checked and changed the Status for the mentioned employee in the Backend. Please check and confirm |
3,531 | Dear Team, Need support for HRBP and HRBP Admin access for below. INCHR4179 INCHR2655 INCHR3906 | 13,634 | 4 | 3 | Resolved | Durgadevi R | role player access | Product | Configuration | null | Application Access Management | null | null | 2021-05-20T14:36:15+05:30 | 2021-05-20T15:52:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Durgadevi R, Please join the below session link. https://fastsupport.gotoassist.com/654268758 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, We have taken the session and guided your for adding the employees in role and the same has been done from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,532 | Vikash Kumar (P1278) not able to complete his exit interview, screenshot is attached Please check and help the same | 13,635 | 5 | 3 | Closed | Pratap Singh | waiting for simulation of issue | Product | Configuration | null | Separation Management | null | null | 2021-05-20T14:37:25+05:30 | 2021-05-27T11:08:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/, Hi Pratap Singh, Sure, we are working on PMS queries, please provide us few minutes we will analyze the concern raised on Exit interview and share the updates with you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As discussed over the call, we were unable to retrieve the logs, hence request your help on simulating the same to analyze and address the concern on Exit interview Thanks and Regards, Dhivya . V, Hi Pratap Singh, As mentioned in the previous update, request you to please check with the respective user and help us on simulating the same to analyze and address the concern on Exit interview. Please check and let us know, currently we are updating the status of the ticket, once you receive the response please update/open the ticket. Thanks and Regards, Dhivya . V |
3,533 | Dear Team, We are getting error at the time of offer releasing for below the mentioned candidate. Below error received from iHRIS. Please find the request and response from Heptagon Raveendra Shanbhogue 9886420243 [cid:image002.png@01D74D87.B65D4AD0] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 13,636 | 5 | 1 | Closed | shishira | due to special characters | Customization | Configuration | null | Application Management | null | null | 2021-05-20T14:53:30+05:30 | 2021-06-09T18:51:43+05:30 | jayakrishnan.n@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, balakumaran.v@myadrenalin.com, iswarya.s@myadrenalin.com, jisha.aravind@myadrenalin.com, dhivya.v@myadrenalin.com, alexader.c@myadrenalin.com, mananashivasharan.rao@exidelife.in, vikasp.n@exidelife.in, shishira.c101498@exidelife.in, alexander.c@myadrenalin.com, nataraj.ramasamy@myadrenalin.com, db.support@exidelife.in, appdesk@exidelife.in, pradeepkumar.c100344@exidelife.in, manishkumar.dixit@exidelife.in, basava.reddy@exidelife.in, subhajit.bandyopadhyay@exidelife.in | jisha.aravind@myadrenalin.com, jayakrishnan.n@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, alexader.c@myadrenalin.com, mananashivasharan.rao@exidelife.in, vikasp.n@exidelife.in, shishira.c101498@exidelife.in, alexander.c@myadrenalin.com, nataraj.ramasamy@myadrenalin.com, db.support@exidelife.in, appdesk@exidelife.in, pradeepkumar.c100344@exidelife.in, manishkumar.dixit@exidelife.in, basava.reddy@exidelife.in, subhajit.bandyopadhyay@exidelife.in | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in | null | null | Software Problem | Dear Shishira, As per the discussion over the call, we will connect by tomorrow morning and work on the concerns raised on Heptagon integration with reference to Vacancies combination and error message Pop up. Thanks and Regards, Dhivya . V, Dear Team, Kindly update.. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Shishira, Currently we are working on the concern raised on "Vacancy code not getting populated in the Heptagon". Post working on the same, we will update on the below concern raised on Error during Letter Generation. Thanks and Regards, Dhivya . V, Dear Jisha, As discussed, please find the details. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Bala Since both Dhivya and Jay are on leave ,can this be taken up by anyone else in the team. Warm Regards Jisha , Dear Alex, A discussed, kindly share the update. Issue already escalated. Kindly suggest resolution ASAP. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi Alex, As discussed this morning were you able to discuss with Saravanan for an alternative? I was expecting an update on this as we need to close this issue by noon. Regards, Manana Rao Phone: +91 9606175671 , + Alex (email address was wrong) Regards, Manana Rao Phone: +91 9606175671 , Dear Manana, Correct mail id. As discussed with Alex, he received all mails. Right now, he will share the session link. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi Team, Please join the below link to check the issue , https://us02web.zoom.us/j/83383163728?pwd=eU5CMzJsY3ZLb2hESkozT01qL001Zz09 Thanks & Regards, Alexander Chandran, Product Support mailto:alexander.c@myadrenalin.com| M: +91.9952682168 | D: +91.44. 3024 7425 [cid:image001.jpg@01D5F879.B99F6520] [newlogo] www.myadrenalin.com<http://www.myadrenalin.com/> , Looping Manana Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Team, Kindly share the WebEx session to the adrenalin team to check offer letter release issue. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear all, Kindly join the session. https://exidelifeapp.webex.com/exidelifeapp/e.php?MTID=m9373e578493b595eac5b9dbfc370d4d4 Regards, Pandya rajan T +91 80 67996000 Ext: 5176, M +91 9740505083. , Hi All, We have joined session. Best Regards, Avinash T M +91 9945051075 E db.support@exidelife.in<mailto:db.support@exidelife.in> , Dear Alex, PFA. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi Alex, Natraj, Thank you very much for the support in helping resolving this issue. I understand the clause had more characters than defined. Please check and let me know what is the number of characters allowed so we can add a validation in Heptagon app as well. Regards, Manana Rao Phone: +91 9606175671 , Dear Manana, Maximum 600 Character is allowed for the clause. But the issue was due to the ‘ “ ‘ which was at the end of the clause. Please let us know for any clarifications. Clause: "Relocation Benefits as per policy. Movers & Packer Charges, Relocation Allowance & Brokerage Charges have a lock in period of 18 months from Joining Date. The payment made will be recovered in full (Gross) in case you resign or serve notice prior to the completion of 18 months from Joining Date."" Thanks & Regards, Alexander Chandran, Product Support mailto:alexander.c@myadrenalin.com| M: +91.9952682168 | D: +91.44. 3024 7425 [cid:image001.jpg@01D5F879.B99F6520] [newlogo] www.myadrenalin.com<http://www.myadrenalin.com/> , Hi Alex, Thanks, in this case could you also help me check which special characters are allowed or not. Whichever is easier. We will add the same validation in Heptagon avoiding such issues in future. Regards, Manana Rao Phone: +91 9606175671 |
3,534 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check on the below issue. Thanks Rishi Ranka ________________________________ From: Saranya Gireesh <saranya.gireesh@groupm.com> Sent: 20 May 2021 15:36 To: Rishi Ranka <rishi.ranka@groupm.com> Subject: FW: Bank Details IND Actioned by You Moved to Failed Transaction FYI From: Mconnect India <mconnect@groupm.com> Sent: 19 May 2021 19:59 To: Saranya Gireesh <saranya.gireesh@groupm.com> Subject: Bank Details IND Actioned by You Moved to Failed Transaction Importance: High Bank Details IND Actioned by You on 19-May-2021 19:58 has moved to Failed Transaction Form Name : Bank Details IND Raised For : COR6393 - Neha Agarwal Error Message : REC_NOT_FOUND_R: NO RECORD EXIST FOR THE GIVEN EMPLOYEE FOR REJECTION Request you to navigate to form 'Failed Transaction' and reprocess the same,In case the error is still not resolved request you to reach HR Team Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,637 | 5 | 3 | Closed | Rishi Ranka | Double submit issue | Product | Data Correction | null | Self Declarations | null | null | 2021-05-20T15:37:38+05:30 | 2021-06-04T16:48:50+05:30 | ask.adrenalin@myadrenalin.com, saranya.gireesh@groupm.com | ask.adrenalin@myadrenalin.com, saranya.gireesh@groupm.com | saranya.gireesh@groupm.com | null | null | Service Request | Hi Rishi Ranka, With reference to our discussion,we have now removed the Bank details submitted by the employee as it was submitted twice due to double click scenario,request the emloyee to resubmit the details again. Regards Wasim |
3,535 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Please enable goal setting for the following staff asap: 5518 ^ Vaibhav Muthoju Regards, Amit Sangha [cid:image075e18.PNG@4b2f4feb.458064e2]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image1642c5.PNG@8e72717a.49990cd1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image4911db.JPG@546a01b0.4ca5ab57]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,638 | 5 | 1 | Closed | Amit Sangha | goal enabled | Product | Service Request | null | Performance Management | null | null | 2021-05-20T16:12:52+05:30 | 2021-06-04T16:48:51+05:30 | saravanan.mani@myadrenalin.com, kritika.kumar@abaninvestment.com, muhammad@phs.ae, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, kritika.kumar@abaninvestment.com, muhammad@phs.ae, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | kritika.kumar@abaninvestment.com, muhammad@phs.ae, ask.adrenalin@myadrenalin.com | null | null | Service Request | ?Hi Amit, We have enabled the goal setting for the below employee. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
3,536 | Dear Team, We are getting the error message while initiating transfer for this employee. Screenshot shared over mail. Please help on priority. Regards, Chaitali | 13,639 | 5 | 3 | Closed | Rinoy Sebastin | error was not getting displayed | Product | Configuration | null | Employee Information | null | null | 2021-05-20T16:27:51+05:30 | 2021-06-04T19:50:03+05:30 | balakumaran.v@myadrenalin.com | balakumaran.v@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As showcased over the session, the error is not getting displayed now. Please verify and let us know your feedback. Thanks and Regards, Dhivya . V |
3,537 | Dear Preethi, As discussed earlier, please help me resolve the forms pending for approval issue. Ecode : 16697 | 13,640 | 5 | 4 | Closed | Mahesh R | provided the solution | Product | Data Correction | null | Performance Management | null | null | 2021-05-20T16:34:59+05:30 | 2021-05-26T17:00:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, We will check the reported forms pending cases and update the status to you., Hi Raveena Ramakrishnan, We have received the connection now, we are working on the reported point and update the status to you., Hi Raveena Ramakrishnan, During the check, we found that two self appraisal records entries inserted in the backend, and one of the records was pending with the approver and another was already approved by the same approver on 2021-04-24 11:05:22.607. So, we have cleared the pending entry from our end to avoid the reminder emails. Request you to check and confirm this from your end. |
3,538 | Dear Team, As per new termination cases , EL and CL enachment formula changed as different forms of full and final . Request to Create new Field EL Encashment Manual and CL Enashment Manual , where I will able to updated manually. Also create new field Special Bonus Pay . Thanks & Regards, Dhanashree Sawant. F& A Dept [Description: GSLogo] Kanjurmarg(E),Mumbai,India *: +022 4138 5000 | Ext :5232 * IP Phone : 37119 | 13,641 | 5 | 1 | Closed | Dhanashree Sawant | We have provided all clarification over the webex session | Product | Clarification | null | Salary | null | null | 2021-05-20T16:35:51+05:30 | 2021-05-24T16:48:47+05:30 | prakash.kumar@myadrenalin.com, ghulam.yazdani@myadrenalin.com, dhanashree_sawant@gsenc.com, gowtham.n@myadrenalin.com | prakash.kumar@myadrenalin.com, ghulam.yazdani@myadrenalin.com, dhanashree_sawant@gsenc.com, gowtham.n@myadrenalin.com | ghulam.yazdani@myadrenalin.com | null | null | Service Request | Dear Dhanashree In Leave Configuration we have an option to consider this leave type EL & CL for Leave encashment calculation. Based on the Leave balance system calculate the leave encashment. We will create the Special Bonus pay component using the component form. Prakash. K. Product Support Team. [cid:image001.jpg@01D5F879.B99F6520] Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com<http://www.myadrenalin.com/> P: 044 - 39882345 Extn : 7424 , Dear Dhanashree As discussed there is a separate component already created in the system which is Encashment for CL and EL. Please enter the days in "Encash_CL" and "Encash_EL" based on that system will calculate the values. For Leave Encashment Exemption is a UserEntry component hence you have to enter the values in the Tax Declaration form and do the settlement process. We have sorted out all your clarification through the Webex Session. Prakash. K. Product Support Team. [cid:image001.jpg@01D5F879.B99F6520] Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com<http://www.myadrenalin.com/> P: 044 - 39882345 Extn : 7424 , Dear Prakash, Thanks for help , I am able to close 20 cases of Full and final settlement except 2 cases. For them Mar-21 salary processed and tax also deducted on same month since pertaing to F.Y. 20-21, but in Apr-21 settlement Mar-21 now shown under presettlement for closing settlement entry. Request to revert the same. Thanks & Regards, Dhanashree Sawant. F& A Dept [Description: GSLogo] Kanjurmarg(E),Mumbai,India *: +022 4138 5000 | Ext :5232 * IP Phone : 37119 , Dear Dhanashree As discussed please upload the "Processed Data History" for those 2 employees Prakash. K. Product Support Team. [cid:image001.jpg@01D5F879.B99F6520] Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com<http://www.myadrenalin.com/> P: 044 - 39882345 Extn : 7424 |
3,539 | Dear Madam, Below Staff CGT Advance updated in Spark clearance but not showing in F&F data. Pls find attached screen shot for your reference. Pls check & confirm. EM ID: 67629 Regards, Sowmya | 13,642 | 5 | 1 | Closed | Sowmya | Details has been updated after pay process | Product | Clarification | null | Salary | null | null | 2021-05-20T16:37:36+05:30 | 2021-06-05T15:49:08+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Madam please find the attachment., Hi Sowmya, We will check and update the status for the below reported concern. Regards, Srujana.M, Hi Sowmya, We have checked, reported employee details have been updated on 30 Apr 2021. Hence amounts are not reflecting. If you need we will re-open the settlement and do the process. Please check and revert for any further clarifications. Regards, Srujana.M |
3,540 | Please provide data upload option for below mentioned 2 employees for "Performance Alignment" related activities. 1. Nithin Dominic (50984) 2. Shibu R (53301) INES00384254 VARSHA LEYA MATHEW 9072604064 | 13,643 | 5 | 1 | Closed | Rohit Ritolia | provided the clarification | Product | Clarification | null | Performance Management | null | null | 2021-05-20T16:55:20+05:30 | 2021-06-05T09:49:26+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We have taken the session for the point and guided Varsha to remove the unwanted Hrfoundation related groups access and suggested adding the reported 2 employees in the Data upload admin group(Hrfoundation module group). Post mapping, the performance alignment-related data upload reflected for the reported 2 employees. Attaching the list of HRfoundation admin group employees list. The current Hrfoundation module admin license count is 17, But the existing count is already 17. If you like to add any other employee, you need to purchase an additional admin license count or you can delete the already existing employee details from the below codes to proceed further. The same has been explained to Varsha over the session. Hence we are updating the ticket status as 'Resolved'. STAFF_ID 00001 10667 50250 50268 50876 50984 51166 51602 51923 53301 53304 5886 6640 7825 811 9422 LBS12328 |
3,541 | Dear Team, Need assistance. We require below :- 1> "Family Details” Form Report required in iReporter 2> Report in Excel Format should contain details of all uploaded Family members for all Employee. Please confirm on the above on priority. Regards, Kavita Kamath 9820044981 | 13,644 | 5 | 3 | Closed | Kavita Gaurav Kamath | New Ireport Created | Product | Configuration | null | Personal Data | null | null | 2021-05-20T17:01:16+05:30 | 2021-06-04T17:48:25+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, Please be informed,we have now created a Ireport in the name 'Employee Family Details',please check the same and confirm us. Regards Wasim |
3,542 | Dear Concern, Kindly not employees can not edit their Existing Family Member Details. An Error occurs while trying to edit Family Member Details. kindly look into this matter. Thanks You. | 13,645 | 5 | 3 | Closed | Parth Patel | Config | Product | Data Correction | null | Self Declarations | null | null | 2021-05-20T17:13:57+05:30 | 2021-06-16T15:53:36+05:30 | lalji.ladumor@ratnamani.com | lalji.ladumor@ratnamani.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, Please connect on below Link to check and assist on why the system is not allowing edit the Family details. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Dear Mr. Mohammed, Zoom Application is not accessible in our office. Please connect through Anydesk or any other option. Thanks & Regards, Parth Patel Officer-Human Resource * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, Behind Keshav Baug Party Plot, Off 132 Feet Ring Road,Vastrapur, Ahmedabad-380015, Gujarat, INDIA. *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 *F: *+91 79 27480999 *Website* <http://www.ratnamani.com/> | *Map* <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> On Thu, May 20, 2021 at 5:22 PM Mohammed Wasim Khan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Parth Patel, > > Please connect on below Link to check and assist on why the system is not > allowing edit the Family details. > > https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 > > Regards > Wasim > > > > > > On Thu, 20 May at 5:13 PM , Parth Patel <parth.patel@ratnamani.com> > wrote: > Dear Concern, > > Kindly not employees can not edit their Existing Family Member Details. > > An Error occurs while trying to edit Family Member Details. > > kindly look into this matter. > > Thanks You. > > > 13645:1025874 > -- *Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/> ** _*IMPORTANT NOTICE :*_ *Please note that we had NEVER changed our Bank Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS & TUBES LTD.”* only and hence, please take extra precautions while making payment through RTGS / NEFT or any other internet form. * *If you receive any eMail regarding change in BANK DETAILS, please confirm and cross check over telephone with our concern person involved.* , Hi Parth Patel, With reference to our discussion,please be informed,this has been identified as a issue and we need product Team assistanceto rectfiy the same ,we will reconnect tomorrow and proceed further. Regards Wasim, Dear Mr. Mohammed, With reference to trailing mail please call me prior to sending the connection link. Thanks & Regards, Parth Patel Officer-Human Resource * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, Behind Keshav Baug Party Plot, Off 132 Feet Ring Road,Vastrapur, Ahmedabad-380015, Gujarat, INDIA. *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 *F: *+91 79 27480999 *Website* <http://www.ratnamani.com/> | *Map* <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> On Thu, May 20, 2021 at 6:56 PM Mohammed Wasim Khan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Parth Patel, > > With reference to our discussion,please be informed,this has been > identified as a issue and we need product Team assistanceto rectfiy the > same ,we will reconnect tomorrow and proceed further. > Regards > Wasim > > > > > On Thu, 20 May at 5:26 PM , Parth Patel <parth.patel@ratnamani.com> > wrote: > Dear Mr. Mohammed, > > Zoom Application is not accessible in our office. > > Please connect through Anydesk or any other option. > > > Thanks & Regards, > Parth Patel > Officer-Human Resource > > > > * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, > Behind Keshav Baug Party Plot, > Off 132 Feet Ring Road,Vastrapur, > Ahmedabad-380015, Gujarat, INDIA. > *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 > *F: *+91 79 27480999 > *Website* <http://www.ratnamani.com/> | *Map* > <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> > > > On Thu, May 20, 2021 at 5:22 PM Mohammed Wasim Khan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Parth Patel, >> >> Please connect on below Link to check and assist on why the system is not >> allowing edit the Family details. >> >> https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 >> >> Regards >> Wasim >> >> >> >> >> >> On Thu, 20 May at 5:13 PM , Parth Patel <parth.patel@ratnamani.com> >> wrote: >> Dear Concern, >> >> Kindly not employees can not edit their Existing Family Member Details. >> >> An Error occurs while trying to edit Family Member Details. >> >> kindly look into this matter. >> >> Thanks You. >> >> >> > > *Visit our Website : www.ratnamani.com <http://www.ratnamani.com/>* > *IMPORTANT NOTICE :* > *Please note that we had NEVER changed our Bank Details. The Bank Account > Name remains unchanged as “RATNAMANI METALS & TUBES LTD.” only and hence, > please take extra precautions while making payment through RTGS / NEFT or > any other internet form. * > *If you receive any eMail regarding change in BANK DETAILS, please confirm > and cross check over telephone with our concern person involved.* > > 13645:1025874 > -- *Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/> ** _*IMPORTANT NOTICE :*_ *Please note that we had NEVER changed our Bank Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS & TUBES LTD.”* only and hence, please take extra precautions while making payment through RTGS / NEFT or any other internet form. * *If you receive any eMail regarding change in BANK DETAILS, please confirm and cross check over telephone with our concern person involved.* , Hi Parth Patel, With reference to our discussion, we have moved the below query to our Internal team for a fix on the reported issue, once we receive the details we will update the status. Regards Wasim, FILE , Dear Mr. Wasim, Greeting..!! Kindly update the status of ticket raised for "Family Details Change"., Hi Parth Patel, With reference to our discussion we have now provided a workaround solution to update the family details of employees,,we are checking with our Internal Team on permanent fix,we shall update accordingly. Regards Wasim |
3,543 | Hi, Need to upload letters in the system on Saturday and Sunday. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 13,646 | 5 | 1 | Closed | Gyanamayee Swain | Service request | Product | Service Request | null | Performance Appraisal | null | null | 2021-05-20T17:14:24+05:30 | 2021-05-24T10:41:20+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Service Request | Hi Gyanamayee, Request you to please provide an exact time on Saturday & Sunday to plan ourselves accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, I will call whenever will receive documents from HR. I will be getting in a bunch. So accordingly we can plan to connect. Request your availability to upload files in the system. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As requested, we have uploaded the letters of 195 employees which were placed in the server desktop. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Pls close this ticket Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I |
3,544 | Hi Support Team, As discussed with Sakthi today, May 20, 2021, requesting for setup in UAT environment first for Self Appraisal enhancement's testing. Please see attached list. | 13,647 | 5 | 3 | Closed | Lilibeth P. Nayve | Need for data's | Product | Service Request | null | Performance Management | null | null | 2021-05-20T17:16:25+05:30 | 2021-06-15T11:49:26+05:30 | lpnayve@bpi.com.ph | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lilibeth P. Nayve, We will check with Sakthi regarding this enhancement and will update you on the same., Hi Lilibeth P. Nayve, As per checking, we need "MASTER1_CODE, MASTER1_NAME, MASTER1_DESC" these data's. Kindly share the 'CODE and DESC ' for each of the segment and group list's provided, the code should be 10digit data and the description can be given as per necessary. Kindly share the data, so that we can insert into the necessary form., Hi Anish, Please see attached. Thanks, Beth, Hi Lilibeth P. Nayve, As mentioned, we have inserted the given values via back-end in UAT server. Kindly check and confirm the same from front end and revert us with the feedback. Also regarding the 3rd sheet 'SEGMENT - GROUP LINK' we are unable to link the master1 and master2 data's, as per functionality it can be captured only separately., Hi Anish, where can we check this? Thanks., Hi Lilibeth P. Nayve, You can refer the data in 'Master Name 1' Form and 'Master Name 2' Form, Master Name 1 for Segment and Master Name 2 for Group. Also to tag for the employee's you can use 'Employee Transfer' upload and the uploaded data can be viewed in Goal Setting and Self Appraisal Form, which has been customized. , Hi Anish, KIndly change the name of the Master Name 1 to Segment Master, Master Name 2 to Group Master, and Master Name 3 to Institution Master for easier reference. Thanks, Beth, Hi Lilibeth P. Nayve, As mentioned, we have updated the necessary form name of the Master Name 1,2,3 to Segment, Group, Institution Master respectively. Kindly check and confirm the same from your end., Hi Anish, Confirming that this is resolved. Thanks, Beth |
3,545 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Pls clear this block from the backend. Thanks Sonali From: Badavath Jhansi <Badavath.Jhansi@artfertilityclinics.com> Sent: 20 May 2021 17:32 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Emp.i.d 0109 Dear mam Please find attachment my adrenaline max was not open, it's showing account blocked Please clear the issue mam. Thanks and regards B Jhansi. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,648 | 4 | 1 | Resolved | Sonali Srivastava | Blockage removed | Product | Data Correction | null | null | null | null | 2021-05-20T17:34:05+05:30 | 2021-05-24T11:19:57+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | null |
3,546 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Arun, Please advice on the below query asap. Regards, Amit Sangha [cid:image416b71.PNG@ece4f40e.4581e320]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image65c3e6.PNG@a0787569.40a51029]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageb7e105.JPG@41c2289e.449739e7]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Noemi Agumboy [mailto:Noemi.Agumboy@tawazon.ae] Sent: Thursday, May 20, 2021 3:58 PM To: Amit Sangha Cc: Elton Dasilva; Mona-Liza P. Villadelgado; Bhavana Dalal Subject: EMPLOYEE CREATIONS Hi Amit, the new link for employee creation has no details for JV, OT and Air ticket eligibility. I tried to use also old link these details are now not populated in the dropdown list. ☹☹ [cid:image001.jpg@01D74D91.D1AECED0] Regards, [cid:image001.png@01D52AA7.6088F0F0] TAWAZON CHEMICAL COMPANY LLC Ghobash Group Operating Companies [cid:image002.png@01D52AA7.6088F0F0] www.tawazon.com NOEMI CANLAS AGUMBOY SR HR OFFICER T: +971 4 3368230/ F: +971 4 3367357 PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E [cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,649 | 5 | 1 | Closed | Amit Sangha | Position to be mapped with miscellaneous fields. | Product | Configuration | null | Manage Employees | null | null | 2021-05-20T17:34:44+05:30 | 2021-06-07T12:51:12+05:30 | arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com, elton.dasilva@abaninvestment.com, monaliza.perez@abaninvestment.com, bhavana.dalal@abaninvestment.com, noemi.agumboy@tawazon.ae, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com, elton.dasilva@abaninvestment.com, monaliza.perez@abaninvestment.com, bhavana.dalal@abaninvestment.com, noemi.agumboy@tawazon.ae, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | elton.dasilva@abaninvestment.com, monaliza.perez@abaninvestment.com, bhavana.dalal@abaninvestment.com, noemi.agumboy@tawazon.ae, ask.adrenalin@myadrenalin.com | null | null | Software Enhancement | Dear Amit, The details like OT, JV and Air ticket are now populating in both MAX and Old version. Please let me know if any further support required. Max [cid:image001.jpg@01D74DAF.5B1F9150] Old Version [cid:image002.jpg@01D74DAF.5B1F9150] Regards, Arun.V – Assistant Manager M:+919841614552 W: www.myadrenalin.com<http://www.myadrenalin.com/> CSP : https://csp.myadrenalin.com/newcsp [cid:image001.jpg@01D5F879.B99F6520] |
3,547 | 1 day LOP was deducted from my salary in the month of April 2021., for Sunday 18th April. Please do the needful to reverse this LOP as it seems to be a technical error to deduct Loss of Pay for Sunday My employee code is 10972 Screenshot is attached Incident INES00384349 MUNNI SANKAR 8589965533 | 13,650 | 5 | 1 | Closed | Rohit Ritolia | provided the clarification about the LOP reversal | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-20T17:35:56+05:30 | 2021-06-08T13:49:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We will check the reported case and update the status to you., Hi Preethi, Please update on this., Hi Rohit Ritolia, The reported LOP deducted on 18th April is a product issue. We have resolved the same to avoid these scenarios in the future. For the 18-apr-2021 LOP reversal, your Leave cancellation transaction was approved on 20-may-2021 at 11:19 am which was greater than the current month attendance and payroll cut-off date (19-may-2021). Due to that, the LOP reversal will be considered in the next Payroll month as an arrear. The same has been informed to your Payroll team over the call., Hi Rohit Ritolia, The reported LOP deducted on 18th April is a product issue. We have resolved the same to avoid these scenarios in the future. For the 18-apr-2021 LOP reversal, your Leave cancellation transaction was approved on 20-may-2021 at 11:19 am which was greater than the current month attendance and payroll cut-off date (19-may-2021). Due to that, the LOP reversal will be considered in the next Payroll month as an arrear. The same has been informed to your Payroll team Jerin over the call. |
3,548 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please confirm this employee. Please note - we have extended his confirmation for 2 months and now need to confirm from the back end. If any confirmation form is initiated for his pls clean so that i must not trigger. Employee_ID FullName Confirmation_Date 94631 Praveen Kumar Srivastava 20-May-21 -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,651 | 5 | 3 | Closed | Jatinder Kumar Sharma | confirmation details update | Product | Data Correction | null | Confirmation Management | null | null | 2021-05-20T17:43:05+05:30 | 2021-06-05T14:48:46+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the confirmation status and confirmation date has been updated as 'C' and '20 May 2021' for Emp: 94631 through the database. Please check and share us your feedback. Thanks & Regards, Mohamed Moosa A, Seems confirmation form is initiated at employee end . pls clean up so that form should not trigger again. [image: image.png] On Fri, May 21, 2021 at 10:15 AM Mohamed Moosa A < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Jatinder Kumar Sharma, > > As per your request, the confirmation status and confirmation date has > been updated as 'C' and '20 May 2021' for Emp: 94631 through the > database. Please check and share us your feedback. > > > > *Thanks & Regards,* > *Mohamed Moosa A* > > On Thu, 20 May at 5:43 PM , Jatinder Kumar Sharma < > sharma.jatinder@religare.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Hi Moosa, > > Please confirm this employee. > Please note - we have extended his confirmation for 2 months and now need > to confirm from the back end. If any confirmation form is initiated for his > pls clean so that i must not trigger. > Employee_ID FullName Confirmation_Date > 94631 Praveen Kumar Srivastava 20-May-21 > > -- > Thanks & Regards, > > *Jatinder Kumar Sharma* > *Deputy Manager - Human Resources* > Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, > Noida-201301 > *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com > Values that steer us ahead: Passion | Innovation | Ambition | Diligence | > Teamwork > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 13651:1025874 > -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork , Hi Jatinder Kumar Sharma, The confirmation appraisal form of the 94631 has been cleaned up through the database, please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
3,549 | Dear Team, Please look into the below screenshot, we are unable to upload offer as vacancy code is not reflecting, Help to update the vacancy code on the application as per the below requirements. Location : Amritsar Branch Code : D71 Designation Senior Relationship Manager : L7 Department : Direct Channel Sub Department : Direct Channel Sales A per the Heptagon info, they are not getting any response from iHRIS. Kindly check any issues in vacancy code API.. [cid:image002.png@01D74DA0.DD9B2F40] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 13,652 | 5 | 1 | Closed | shishira | some changes done by Exide IT team and we have not done any changes from our end | Customization | Configuration | null | Application Management | null | null | 2021-05-20T17:52:24+05:30 | 2021-06-09T10:53:55+05:30 | mananashivasharan.rao@exidelife.in, vikasp.n@exidelife.in, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, balakumaran.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com | null | sandeep.thungaturthy@exidelife.in, mananashivasharan.rao@exidelife.in, arbaaz.hasan@exidelife.in | null | null | Clarification | Dear Shishira, As discussed over the call yesterday, we have shared the zoom session with Sandeep. We will analyze the same and update you at the earliest. Thanks and Regards, Dhivya . V, Dear Shishira, As discussed request you to share the logs to proceed further on analysis. Thanks and Regards, Dhivya . V, Dear Dhivya, PFA. Please check Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Shishira, As discussed the employee code 91577 got created successfully today morning by 10:13 AM. The issue reported was Vacancy code was not getting reflected, however we were able to view the employee got created for whom API logs was also shared. Please verify for 1 more case and let us know. Thanks and Regards, Dhivya . V, Thanks for writing!! I am on leave today. For any production issues please raise a ticket in Co-desk. , Dear Dhivya, PFA. Please find the below screenshot. Vacancy code is still not reflecting. [cid:image002.jpg@01D74E37.86150010] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Dhivya, Heptagon team not receiving a response for the vacancy code already existing. I tried for the below combination but not receiving the vacancy code response, only "[ ]" coming as the response. Please check. Grade: M1 Department: Information Technology Sub-department: Enterprise Application Bussiness Analysis Designation: DM - Enterprise Application Bussiness Analysis , Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Shishira, Request you to please share the logs as discussed to verify the combination of the parameters with the vacancy. Thanks and Regards, Dhivya . V, Dear Dhivya, Please find the API and General logs. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Shishira, Post changes done by your IT team, the query has been resolved. Thanks and Regards, Dhivya . V |
3,550 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please remove below bank account details. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO EMP_MODIFIEDON 94600 Krushant Umeshbhai Shah Krushant Umeshbhai Shah HDFC BANK 50100200026110 Religare Broking Limited Salary Account N HDFC0009098 17-Sep-20 94839 Vandana Vandana Axis Bank 920010016559804 Religare Broking Limited Salary Account Y UTIB0003204 2-Mar-21 -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,653 | 5 | 3 | Closed | Jatinder Kumar Sharma | bank details clean up | Product | Data Correction | null | Employee Information | null | null | 2021-05-20T17:54:58+05:30 | 2021-06-05T09:49:27+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the banks details of the reported employees has been cleaned up through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
3,551 | Competencies is not getting Displayed in self appraisal page Eg: E,Code: 23820 | 13,654 | 5 | 3 | Closed | Ramakrishnan J | Done the correction. | Product | Data Correction | null | Goal Management | null | null | 2021-05-20T18:00:58+05:30 | 2021-06-08T16:51:13+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12955, Hi Ramakrishnan J, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi You can send connection link , Im ok Regards , Hi Ramakrishnan J, Please connect to the below link. https://fastsupport.gotoassist.com/727514028, Hi Ramakrishnan J, Requesting you to connect the below link. https://fastsupport.gotoassist.com/198883324, Any updates on this ticket?, Hi Ramakrishnan J, Requesting you to connect the below link. https://fastsupport.gotoassist.com/138724056, Hi Ramakrishnan J, Please connect to the below link. https://fastsupport.gotoassist.com/524505111, Hi Ramakrishnan J, As discussed over the call, We have checked and corrected the reported concern. Please check the employee self-appraisal form and confirm. |
3,552 | UAT Application is now loading - Please check if any recent patches made the issue. Check the root cause and let us know. Also check the Applciation logs. I have informed ISD team to check the server logs. | 13,655 | 5 | 4 | Closed | Varun Kumar S | network issue | Product | Clarification | null | Application Access Management | null | null | 2021-05-20T18:26:53+05:30 | 2021-06-05T09:49:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, Please be informed,we have taken the session with your IT Team and verified that other than Adrenalin, none of the application are loading. All the application is taking too much time to load. So we have informed your IT team to check in the server level. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,553 | Mr. Mohak Joshi is unable to view payslip. | 13,656 | 5 | 2 | Closed | Supulaxmi Konar | Clarification. | Product | Clarification | null | Pay process | null | null | 2021-05-20T18:31:28+05:30 | 2021-06-04T18:50:49+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241383 time: 2021-05-20 13:01:28 UTC, Hi Supulaxmi, As discussed, Payroll Management - Self and Admin group employees can access Payslip and Tax Computation sheet form only but Mr.Mohak is not mapped to Payroll Management - Self/Admin group hence he is unable to access Payslip and Tax Computation sheet form and unable to view payslip. As informed, you do not want to add Mr.Mohak to this group and you will share the payslip from your end. Regards, Judhistira.M |
3,554 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Arun, Need another support for the below issue. Thanks, Kritika [cid:imageaedc12.PNG@c23542b4.4088f904]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image9be2d2.PNG@c073d0a8.48b40163]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image447d23.JPG@2f5b0eb6.4398ec5b]<http://www.abaninvestment.com> From: Manuel Augustine [mailto:Manuel@phs.ae] Sent: Thursday, May 20, 2021 4:31 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Cc: Lavinia Armstrong <Lavinia@phs.ae>; Shaula Murcia <Shaula.Murcia@abaninvestment.com>; Elton Dasilva <Elton.Dasilva@abaninvestment.com> Subject: RE: Adrenalin Screenshot: Name: Muthoju Vaibhav: 5518 Dear Kritika, He is unable to view any of the options that is available in adrenalin. We also checked his system and the problem persist, so please check and resolve this issue asap. [cid:image001.png@01D74D95.87D83B80]<http://www.facebook.com/pyramidshealthservices>[cid:image006.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image021.png@01D74D9A.D9AC77A0]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image012.png@01D74D95.87D83B80] From: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Sent: Thursday, May 20, 2021 3:48 PM To: Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>> Cc: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>>; Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>; Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Subject: RE: Adrenalin Screenshot: Name: Muthoju Vaibhav: 5518 Dear Manuel, Why is he searching Employee Onboarding? He needs to search Performance management. Thanks, Kritika [cid:image013.png@01D74D95.87D83B80]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image016.png@01D74D95.87D83B80]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image017.jpg@01D74D95.87D83B80]<http://www.abaninvestment.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Manuel Augustine [mailto:Manuel@phs.ae] Sent: Thursday, May 20, 2021 2:55 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Cc: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>>; Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>; Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Subject: FW: Adrenalin Screenshot: Name: Muthoju Vaibhav: 5518 Importance: High Dear Kritika, Good day! Please find the attached error screenshot for Vaibhav, as he is unable to do his goal setting. [cid:image001.png@01D74D95.87D83B80]<http://www.facebook.com/pyramidshealthservices>[cid:image006.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image023.png@01D74D9A.D9AC77A0]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image012.png@01D74D95.87D83B80] From: Manuel Augustine Sent: Tuesday, May 18, 2021 11:49 AM To: 'Elton Dasilva' <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Cc: Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>> Subject: FW: Adrenalin Screenshot Hi Elton, Kindly check this as he is not able to finish the employee onboarding in adrenalin. There is no services or options available in his dashboard. Name: Muthoju Vaibhav Emp ID: 5518 [cid:image001.png@01D74D95.87D83B80]<http://www.facebook.com/pyramidshealthservices>[cid:image006.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image024.png@01D74D9A.D9AC77A0]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image012.png@01D74D95.87D83B80] From: Muthoju Vaibhav <Vaibhav@phs.ae<mailto:Vaibhav@phs.ae>> Sent: Tuesday, May 18, 2021 10:26 AM To: Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>> Subject: Adrenalin Screenshot please check, Thanks & Best regards, [cid:image025.png@01D74D9A.D9AC77A0]<https://twitter.com/abilityprc>[cid:image026.png@01D74D9A.D9AC77A0]<https://www.linkedin.com/company/aprmc>[cid:image028.png@01D74D9A.D9AC77A0]<https://www.facebook.com/AbilityPediatricRehab/>[cid:image030.png@01D74D9A.D9AC77A0]<https://www.instagram.com/abilitypediatricrehab/>[A Ghobash Group Company][cid:image046.png@01D74D95.87D83B80]<http://www.prc.ae/> Vaibhav Muthoju. Medical Coder T: +971 2 3092900 | F: +971 2 6346413 | M: +971 505242993 PO Box: 128217, Abu Dhabi - UAE [cid:image048.png@01D74D95.87D83B80] DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,657 | 5 | 1 | Closed | KRITIKA KUMAR | Clarification provided | Product | Clarification | null | Application Access Management | null | null | 2021-05-20T18:39:28+05:30 | 2021-06-07T12:51:13+05:30 | arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, manuel@phs.ae, kritika.kumar@abaninvestment.com | arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, manuel@phs.ae, kritika.kumar@abaninvestment.com | manuel@phs.ae | null | null | Clarification | Dear Kritika, The below mentioned employee 5518 is have access to the system. Please find attached the screenshot (taken from employee login). [cid:image002.jpg@01D74DB1.067E0030] [cid:image004.jpg@01D74DB1.067E0030] [cid:image005.jpg@01D74DB1.067E0030] Do let me know if any further support required. Regards, Arun.V – Assistant Manager M:+919841614552 W: www.myadrenalin.com<http://www.myadrenalin.com/> CSP : https://csp.myadrenalin.com/newcsp [cid:image001.jpg@01D5F879.B99F6520] |
3,555 | event scheduler is not working as expected. employee data not getting updated | 13,658 | 5 | 3 | Closed | Ishan | schedulers are stopped after the server restart | Product | Clarification | null | Scheduler | null | null | 2021-05-20T18:44:04+05:30 | 2021-06-05T17:49:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ishan, Kindly join this session https://fastsupport.gotoassist.com/120761518, Hi Ishan, Scheduler service are stopped so no scheduler executed for the period of 15-may-2021 to 21-may-2021.once scheduler started issue resolved |
3,556 | Dear Team, Below resignation got approved from supervisor while it's not showing under HR Que. Emp Code Emp Name (As Per UID) Date of Joining Designation Department Aye3696 Mayur Chhabu Parkhe 20-Jun-19 Loan Advisor Distribution AYE4697 Mukiri Gopi Raju 12-Dec-19 Loan Advisor Distribution AYE6451 Krishan Pal Singh Rana 15-Mar-21 Collection Officer Collection Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== | 13,659 | 5 | 1 | Closed | Palak sodhi | transaction struck in queue | Product | Service Request | null | Confirmation Management | null | null | 2021-05-20T19:04:44+05:30 | 2021-05-21T20:11:26+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, hroperations2@ayefin.com | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, hroperations2@ayefin.com | vivek.raj@ayefin.com, hroperations2@ayefin.com | null | null | Software Problem | Hi Palak sodhi, For the reported concern kindly refer the ticket 13662. We have close this ticket due to same concern. Thanks, Greeshma |
3,557 | Hello Team, Below mentioned employee cancelled his QL leave in HRMS, leave cancelled in HRMS but there is mismatch in leave balance credited. Employee ID: ECWAHM02826 Name: Varun Nikte From: 03-May to 07-May (Actual days: 05 but showing in HRMS: 7) From: 10-May to 14-May (Actual days: 05 but showing in HRMS: 7) From: 17-May to 17-May (Actual days: 01 but but showing in HRMS: 3) | 13,660 | 5 | 3 | Closed | Humayu Tandurwala | Code changes | Product | Service Request | null | Setup HRMS | null | null | 2021-05-20T19:09:53+05:30 | 2021-06-11T10:53:36+05:30 | subhasri.samantray@eclinicalworks.com, alapinee.deshmukh@eclinicalworks.com, shanmugam.raja@eclinicalworks.com | subhasri.samantray@eclinicalworks.com, alapinee.deshmukh@eclinicalworks.com, shanmugam.raja@eclinicalworks.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Humayu Tandurwala, Noted on your query,we will validate the same and uipdate the status once the same is rectified. Regards Wasim, Hi Humayu Tandurwala, Please note,we have made some modifications in the code, request you to please raise Leave Request and confirm if the total no of days is calculated correctly. Regards Wasim |
3,558 | Looping Vikas. Dear Team, As discussed in the Call, Heptagon not receiving the response for the vacancy code from the HRIS. It is happening for all the combinations. Please check and let us know. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Shishira Shetty Sent: 20 May 2021 17:52 To: 'Dhivya V' <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; 'Jayakrishnan N' <Jayakrishnan.N@myadrenalin.com>; 'dhivya.v@myadrenalin.com' <dhivya.v@myadrenalin.com> Cc: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>; Manana Shivasharan Rao <mananashivasharan.rao@exidelife.in>; Arbaaz Hasan <arbaaz.hasan@exidelife.in> Subject: 1989180 Dear Team, Please look into the below screenshot, we are unable to upload offer as vacancy code is not reflecting, Help to update the vacancy code on the application as per the below requirements. Location : Amritsar Branch Code : D71 Designation Senior Relationship Manager : L7 Department : Direct Channel Sub Department : Direct Channel Sales A per the Heptagon info, they are not getting any response from iHRIS. Kindly check any issues in vacancy code API.. [cid:image002.png@01D74DAD.2615C1C0] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 13,661 | 5 | 1 | Closed | shishira | duplicate ticket | Customization | Configuration | null | Application Management | null | null | 2021-05-20T19:22:05+05:30 | 2021-05-21T09:37:05+05:30 | jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in, mananashivasharan.rao@exidelife.in, arbaaz.hasan@exidelife.in, vikasp.n@exidelife.in | null | sandeep.thungaturthy@exidelife.in, mananashivasharan.rao@exidelife.in, arbaaz.hasan@exidelife.in, vikasp.n@exidelife.in | null | null | Software Problem | Dear Shishira, Since this is a duplicate ticket of 13652, updating the status of the ticket to closed. Please track in the ticket #13652 . While you gave comments and looped, it got created as a new ticket. Please skip the fresh desk id while you reply again. Thanks and Regards, Dhivya . V |
3,559 | Adding one more.. Employee code is AYE5252. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 From: Palak Sodhi [mailto:palak.sodhi@ayefin.com] Sent: 20 May 2021 19:05 To: 'ask.adrenalin@myadrenalin.com' <ask.adrenalin@myadrenalin.com>; 'Iswarya Saravanan' <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Cc: 'Vivek Raj' <vivek.raj@ayefin.com>; 'hr operations' <hroperations2@ayefin.com> Subject: Resignation not reflecting under HR Que Dear Team, Below resignation got approved from supervisor while it's not showing under HR Que. Emp Code Emp Name (As Per UID) Date of Joining Designation Department Aye3696 Mayur Chhabu Parkhe 20-Jun-19 Loan Advisor Distribution AYE4697 Mukiri Gopi Raju 12-Dec-19 Loan Advisor Distribution AYE6451 Krishan Pal Singh Rana 15-Mar-21 Collection Officer Collection Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== | 13,662 | 5 | 1 | Closed | Palak sodhi | Transaction struck in queue | Product | Service Request | null | Separation Management | null | null | 2021-05-20T19:26:12+05:30 | 2021-06-09T10:53:55+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, hroperations2@ayefin.com, hroperations@ayefin.com | hroperations@ayefin.com, ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, hroperations2@ayefin.com | vivek.raj@ayefin.com, hroperations2@ayefin.com, hroperations@ayefin.com | null | null | Software Problem | Hi Palak sodhi, During Analysis, we have checked and found that the Resignation is not pending at the HR Level but the transaction is in the Error queue table due to the employee synchronize issue. Also we have verified that the banking details and there are duplicate records for these two employees, AYE5252-Two salary account AYE4697-Two salary account Please check the salary account of these tow employees and removed the other account. Once you remove the same let us know we will reprocess the data from our end. Meanwhile, we will check the other two cases and update the status accordingly. If you have any concern feel free to reach us. Thanks & Regards, Greeshma, Dear Rahul, Please delete duplicate bank details and confirm back. @Greeshma: Request you to update on rest two cases. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Dear Ma'am, One bank detail removed. , Hi Palak sodhi, During Analysis, we have checked and found that the Resignation is not pending at the HR Level but the transaction is in the Error queue table due to the employee synchronize issue. After removed the duplicate bank details we have reprocessed the mentioned employees transaction from our end. Also verified that the the transactions are approved and the same is reflecting in final closure.(AYE4697, AYE5252, Aye3696) AYE6451- Transaction pending with Aye3396. Kindly ask the approver to approve the transaction. Please check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma, Dear Team, If these cases directly go for Final CLosure without going in Stakeholders que for Clearance activity. If their clearance activities are pending then how can we deactivate them? Regards, Rahul On Fri, May 21, 2021 at 8:10 PM Greeshma P < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Palak sodhi, > > > During Analysis, we have checked and found that the Resignation is not > pending at the HR Level but the transaction is in the Error queue table due > to the employee synchronize issue. After removed the duplicate bank details > we have reprocessed the mentioned employees transaction from our end. Also > verified that the the transactions are approved and the same is reflecting > in final closure.(AYE4697, AYE5252, Aye3696) > AYE6451- Transaction pending with Aye3396. Kindly ask the approver to > approve the transaction. > Please check the same and feel free to reach us for further clarification. > > > Thanks & Regards, > Greeshma > > On Fri, 21 May at 11:23 AM , Greeshma P < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Palak sodhi, > > During Analysis, we have checked and found that the Resignation is not > pending at the HR Level but the transaction is in the Error queue table due > to the employee synchronize issue. > Also we have verified that the banking details and there are duplicate > records for these two employees, > AYE5252-Two salary account > AYE4697-Two salary account > Please check the salary account of these tow employees and removed the > other account. Once you remove the same let us know we will reprocess the > data from our end. > Meanwhile, we will check the other two cases and update the status > accordingly. If you have any concern feel free to reach us. > > > > Thanks & Regards, > Greeshma > > , Dear Team, As we have checked that mentioned employee's clearance activities are pending with respective activity owner queue. Once the activities are approved by them only we can able to do the final closure. Please check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma P, Dear Rahul, Please delete duplicate bank entries and confirm us. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 |
3,560 | Dear Dhivya, Please find ECN for subjected issue. 73545 Regards, Chaitali | 13,663 | 5 | 3 | Closed | Rinoy Sebastin | review unique id being null | Customization | Data Correction | null | Goal Management | null | null | 2021-05-20T19:49:02+05:30 | 2021-06-05T09:49:28+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, The issue with reference to the below ECN has been resolved yesterday as discussed. Thanks and Regards, Dhivya . V |
3,561 | Dear Team, Please check for ECN : R11360 Goals and competencies not defined. please check the disconnect. Regards, Chaitali | 13,664 | 5 | 3 | Closed | Rinoy Sebastin | review uniq id null | Customization | Data Correction | null | Goal Management | null | null | 2021-05-20T19:58:18+05:30 | 2021-06-09T12:50:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13520, Hi Rinoy Sebastin, We will connect today and help you on resolving the concern raised on the alert message getting displayed in Self Appraisal for the mentioned employee. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, The transaction is getting displayed at the approver end without any alert in 2nd level. Please verify and let us know your feedback. Thanks and Regards, Dhivya . V |
3,562 | For two employees, Self Appraisal didn't get opened, even after approval of Goal setting. | 13,665 | 5 | 1 | Closed | Chaitali | review uniq id was not available | Customization | Data Correction | null | Goal Management | null | null | 2021-05-20T20:13:24+05:30 | 2021-05-20T20:13:24+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-05-20 14:43:24 UTC |
3,563 | Need to update Holiday for past date and Also check the leave Configration | 13,666 | 5 | 3 | Closed | Vinay Dandeli | Clarification | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-05-20T20:43:00+05:30 | 2021-06-05T14:48:47+05:30 | ganesh.khavare@invoicemart.com | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.113 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vinay Dandeli, We will have a connection and check on the below request. Please share the same Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Ganesh Please help Thanks & Regards, [Image 4] Vinay Dandeli Manager - Human Resources & Admin Mobile : 9920481049 Website: www.invoicemart.com<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.invoicemart.com%2F&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503256695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0E4tGGuga%2FZLzPpseHFyDd0iwF4XksboBYNnNIN4qxg%3D&reserved=0> Invoicemart is live on Mobile App. Download Now: Playstore (Android) : https://play.google.com/store/apps/details?id=com.invoicemart.atreds<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.invoicemart.atreds&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503256695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4cUA3o4luD%2FltKZnsQsE63rAZN8JfaSGyhVRpCYnx24%3D&reserved=0> AppStore (iOS) : https://apps.apple.com/in/app/invoicemart/id1451489956<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fin%2Fapp%2Finvoicemart%2Fid1451489956&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503266654%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9GoLyGvP6caRQyTT92SCdiVqTVbWg0l9FtFVQ03LtnU%3D&reserved=0> ________________________________ , Ram all connections are busy I will share teams meeting request you can guide me in changing Thanks & Regards, [Image 4] Vinay Dandeli Manager - Human Resources & Admin Mobile : 9920481049 Website: www.invoicemart.com<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.invoicemart.com%2F&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503256695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0E4tGGuga%2FZLzPpseHFyDd0iwF4XksboBYNnNIN4qxg%3D&reserved=0> Invoicemart is live on Mobile App. Download Now: Playstore (Android) : https://play.google.com/store/apps/details?id=com.invoicemart.atreds<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.invoicemart.atreds&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503256695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4cUA3o4luD%2FltKZnsQsE63rAZN8JfaSGyhVRpCYnx24%3D&reserved=0> AppStore (iOS) : https://apps.apple.com/in/app/invoicemart/id1451489956<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fin%2Fapp%2Finvoicemart%2Fid1451489956&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503266654%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9GoLyGvP6caRQyTT92SCdiVqTVbWg0l9FtFVQ03LtnU%3D&reserved=0> ________________________________ , Hi Vinay Dandeli, As per our session, we have executed the holiday scheduler for past date and leave configuration cancellation days modified. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
3,564 | Dear Dhivya, Please remove the below Employee PMS entries on the dates as 21/Jan/2021 & 19/Apr/2021 APHSC0132 | 13,667 | 5 | 2 | Closed | Tirupathiraju | based on your request we have removed the (Apollo, AHEL staff promotion ) templates for the below reported employee. | Product | Service Request | null | Employee Information | null | null | 2021-05-20T21:08:41+05:30 | 2021-05-21T14:23:28+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13411, , Hi Tirupathiraju, As discussed over the call, based on your request we have removed the (Apollo, AHEL staff promotion ) templates for the below reported employee. Request you to check and revert for a y further clarifications. Regards, Srujana Mittapalli |
3,565 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pls rectify the Date of Joining of below employees as 1-May-21 128 Gail Marjorie Fernandes 133 Kojjarapu Nookeshwara Rao Thanks Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,668 | 5 | 1 | Closed | Sonali Srivastava | DOJ corrected | Product | Data Correction | null | Employee Movement | null | null | 2021-05-20T21:27:07+05:30 | 2021-06-08T10:49:56+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sonali Srivastava, As per your request, we have changed the DOJ for the mentioned employee as 01-May-2021, Please check for the employee. Abirami K |
3,566 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Dhivya As discussed, request your help to map the effective date for the attached list. We are in progress of position cleaning activity for this Financial year Goal setting. Hence seeking your support on this request. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,669 | 5 | 1 | Closed | Balaji Damodaran | Clarification in Employee basic info update. | Product | Clarification | null | Employee Information | null | null | 2021-05-20T23:06:00+05:30 | 2021-06-05T11:49:14+05:30 | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Balaji Damodaran, As we understood from the above descripition, you need to update the position for employees. Regarding this, we have attached the employee basic info update upload. Please check and revert for any further clarifications. Regards, Srujana.M |
3,567 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana While uploading the bank details for salary credit. Getting the failed transaction message. Request your help on this, Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Pradeepa1 M iGTB <pradeepa1.m@intellectdesign.com> Date: Thu, May 6, 2021 at 12:35 PM Subject: Re: The Transaction Submitted in the form Employee Bank DetailsFor23V has Failed ( PRODUCT) To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Hi, Here I am sending the bank details along with the bank statement. Kindly do the needful Account No: 00241050148185 Name: M PRADEEPA IFSC Code: HDFC0000024 Thanks & Regards, M.Pradeepa On Thu, May 6, 2021 at 12:21 PM Balaji Damodaran HR < balaji.damodaran@intellectdesign.com> wrote: > Hi Pradeepa > > I have sent you the invite . Please join. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Thu, May 6, 2021 at 12:17 PM Pradeepa1 M iGTB < > pradeepa1.m@intellectdesign.com> wrote: > >> Hi, >> >> Still I am facing the same issue. Please find the details below and do >> the needful. >> >> >> >> [image: image.png] >> ---------- Forwarded message --------- >> From: <hrms@intellectdesign.com> >> Date: Thu, May 6, 2021 at 12:11 PM >> Subject: The Transaction Submitted in the form Employee Bank >> DetailsFor23V has Failed ( PRODUCT) >> To: <pradeepa1.m@intellectdesign.com> >> >> >> Dear Associate >> >> The Transaction submitted in the Below form has failed >> >> Form Name: Employee Bank Details >> >> ID : 23V >> Name : Pradeepa Murugesan >> Error Message : REC_FOUND_I: RECORD ALREADY EXISTS FOR THE SAME BANK NAME >> AND ACCONT NO. >> This is an autogenerated mail. Please do not reply to this. >> > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,670 | 5 | 1 | Closed | Balaji Damodaran | Inactive employee bank details has been corrected | Product | Service Request | null | Employee Information | null | null | 2021-05-21T08:35:20+05:30 | 2021-06-05T11:49:15+05:30 | srujana.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | srujana.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, We have checked, below reported employee account number exists for the inactive employees. Hence while uploading the account number system is showing vlaidation. Now we have corrected the validation. Request you to upload the bank details and revert for any further clarifications. Regards, Srujana.M |
3,568 | We are currently using COLA component (Cost of Living Allowance) for our DAILY WAGE employees. We would like to explore the use of COLA component for allowance that we give to our MONTHLY WAGE employees who are on Developmental Assignments (may be for 6 months or more). The multiplier of COLA will be similar to DAILY WAGE employees COLA which is based on the days present. Please let us know if this is possible or if there's another way of implementing this. | 13,671 | 5 | 2 | Closed | Sharon Ang | Requested for Clarification | Product | Clarification | null | Payroll Setup | null | null | 2021-05-21T08:46:43+05:30 | 2021-06-16T17:49:31+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13617, Hi Sharon Ang, As per checking from our end, the COLA component is getting calculated for the pay group's ('STD_MNTHLY','STD_DAILY') and below mentioned are the formula's: (DBO.ORIGINAL("COLA_RATE")*2)/26*[COLAWRKDAY] --STD_MNTHLY (Paygroup) (DBO.ORIGINAL("COLA_RATE")*2)*[COLAWRKDAY] --STD_DAILY (Paygroup) Kindly confirm for which pay group and the exact changes in the component you are requesting to make for COLA component, so that we can proceed further on this concern and also revert us with the calculation you would like to update., Hi Anish, Attached is the sample DAILY COLA computation. Currently COLA is applies only to DAILY WAGE employee. We are thinking of using the COLA for allowance for MONTHLY WAGE employee. But it will be better if we actually use a different component for Developmental Assignment (DA) Allowance, with the same computation as what is shown in the attached COLA computation., Hi Sharon Ang, We have updated the necessary changes via back-end for the COLA for MONTHLY WAGE employee's. Kindly try to process it and revert us with the feedback., Hi Anish, Can you update this in our Staging Server so we can test it immediately? We will only be able to test this in Production when we process our May 16-31 payroll., Hi Sharon Ang, As mentioned, we have updated the formula for the Monthly wage employee's of the component COLA in staging server. Kindly check and confirm the same from your end., Can you do this update again because we refreshed our Staging DB with Production DB?, Hi Sharon Ang, We checked that the latest changes for the COLA component has been updated already in staging server, since we also updated the changes in Prod DB. |
3,569 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, There is one employee 805040^ TANESH J TRIVEDI who has been moved from general to custom shift from 24th April, however the shift roster has not been updated in the calendar. Please check and do the needful. Below is the list of employees for Haridwar location, the Holiday was changed from 12th May to 14th May which has not been updated in the calendar of all the below mentioned employees. Please do the needful, today itself as we have our payroll cut off. Employee ID Employee Name 808008 YADUNANDAN PRASAD 808018 MANOJ KUMAR VERMA 808112 SURENDRA SINGH 808114 ARUN KUMAR 808116 DINESH PANDEY 808128 SANJAY NIMKAR 808130 AMIT SINGH BISHT 815123 SUDHAKAR BHASKAR PRADHAN 820401 KISHOR SINGH KHINCHI 890481 VISHWADEEP TIWARI 890876 SHUBHAM SRIVASTAVA 890893 SARVESH KUMAR OJHA 890901 ARJUN CHAUHAN 890917 SHUBHAM KUMAR GUPTA 890934 LALIT SINGH 890944 ASHISH AGGARWAL 890971 SHAFALI RANA 891011 SACHIN KUMAR [cid:image001.png@01D74DA0.F4633F10] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D74DA0.F4633F10]<https://www.bicworld.com/en> [cid:image003.png@01D74DA0.F4633F10] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D74DA0.F4633F10] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D74DA0.F4633F10] <https://www.instagram.com/bic_group/> [cid:image006.png@01D74DA0.F4633F10] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,672 | 5 | 1 | Closed | Sonali | Run the attendance Syns | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-05-21T09:06:29+05:30 | 2021-06-05T16:49:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Reenu, For the below concern, We have run the past weekly off scheduler Holiday updated on 14 May 2021 the reported employees in attendance calendar, And One employee 804050 shift details already updated on the attendance calendar. Kindly check from your end and share feedback. Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi, Please check for 805040^ TANESH J TRIVEDI, it has not been updated. Check and revert ASAP. [cid:image001.png@01D74E2B.CD5EA090] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D74E2B.CD5EA090]<https://www.bicworld.com/en> [cid:image003.png@01D74E2B.CD5EA090] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D74E2B.CD5EA090] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D74E2B.CD5EA090] <https://www.instagram.com/bic_group/> [cid:image006.png@01D74E2B.CD5EA090] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. , Hi Reenu, As discussed over the call, The reported employee 805040 24th Apr shift updated on SCH, not weekly off, I have attached the screenshot for your references, Kindly check from your end and share feedback, Thanks and Regards Vijayakumar k, Thank you, Closing the ticket. [cid:image001.png@01D7527F.10D4E170] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D7527F.10D4E170]<https://www.bicworld.com/en> [cid:image003.png@01D7527F.10D4E170] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D7527F.10D4E170] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D7527F.10D4E170] <https://www.instagram.com/bic_group/> [cid:image006.png@01D7527F.10D4E170] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. |
3,570 | Hi, May I know if it is possible to limit an admin user's access based on Grade or Pay Group? | 13,673 | 5 | 2 | Closed | Elaine M. Ordan | Clarification | Product | Clarification | null | Security | null | null | 2021-05-21T09:13:11+05:30 | 2021-06-05T08:51:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Elaine M. Ordan, We can restricted the access by removing form access or removing Role access or Removing unwanted parameter in the role. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,571 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, Shivendra Singh is new joinee but his email id is showing is already exist. Please do the needful. [cid:image005.png@01D74E27.988568D0] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image006.png@01D74E27.988568D0] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,674 | 5 | 1 | Closed | Manoj Tiwari | Backend Update | Product | Service Request | null | Employee Information | null | null | 2021-05-21T09:56:44+05:30 | 2021-06-05T10:53:47+05:30 | ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com | ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com | jitendra.chaturvedi@nbhcindia.com | null | null | Clarification | Hi Manoj, As discussed over the call, below employee is re-joined and given mail ID is already registered with employee's old ID- NBHCT00781 hence it shows mail id already exists. As requested, we have removed mail ID from his old employee ID. Please check and confirm. Regards, Judhistira.M |
3,572 | Dear Team, We have a Separation Activity named 'Tech Application Support Clearance' which triggers to the following activity owners on their respective email IDs one day prior to an employee's relieving date. Followed by a reminder email next day at 3:00pm. * Subhash Laxman Devalekar - C122305 - subhash.devalekar@iiflw.com<mailto:subhash.devalekar@iiflw.com> * Ramaswamy Narayana Sunka - C148219 - ramaswamy.sunka@iiflw.com<mailto:ramaswamy.sunka@iiflw.com> (LWD was May 19, 2021) * Dhiman Choudhury - C150608 - dhiman.choudhury@iiflw.com<mailto:dhiman.choudhury@iiflw.com> * Application Support - D00002 - UAM@iiflw.com<mailto:UAM@iiflw.com> It has been observed that no email triggered to these stakeholders with respect to the exit of Ramaswamy Narayana Sunka - C148219 Between May 18-19, 2021. The only emails that have triggered to the above IDs are with respect to the exit of Savita Sachindrakumar Sahay - C148918. [cid:image009.png@01D74E27.1DFE11C0] [cid:image002.png@01D74E24.3D08B910] [cid:image001.png@01D74E28.6AAB5270] Nayomi Shah -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager - Human Resources M +91 9167710661 | D +91 22 48765525 [cid:image003.jpg@01D74E24.3D08B910]<https://www.iiflwam.com/> [cid:image004.jpg@01D74E24.3D08B910]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D74E24.3D08B910] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image006.jpg@01D74E24.3D08B910] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image007.jpg@01D74E24.3D08B910]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image008.jpg@01D74E24.3D08B910] <https://play.google.com/store/apps/details?id=com.iifl.monage> This message (including any attachments) is confidential and may be privileged. If you have received it in error, please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that this mail does not constitute an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. No warranty is given as to completeness or accuracy of the information herein and the contents of this message are subject to change without notice. Any comments or statements made herein do not necessarily reflect the views of IIFL Wealth Management Ltd ("IIFLW") or any of its group companies. Neither IIFLW nor its group companies assure that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference. Neither IIFLW nor any of its group companies shall be liable for any improper or incomplete transmission of the information contained herein or for any delay in its receipt or damage to your system. Compliance Contact Details: Email id- legal-compliance@iiflw.com, Contact No-91 22-4876 5600.' | 13,675 | 5 | 1 | Closed | Nayomi Shah | Configuration Change | Product | Configuration | null | Separation | null | null | 2021-05-21T10:03:02+05:30 | 2021-06-05T13:49:18+05:30 | susan.noronha@iiflw.com, laxman.gulambe@iiflw.com | susan.noronha@iiflw.com, laxman.gulambe@iiflw.com | susan.noronha@iiflw.com, laxman.gulambe@iiflw.com | null | null | Clarification | Hi Nayomi Shah, We understood from your below reported query stating that activity has to trigger as "4" approvers with the mail process however one of the employees trigger is not happening in the application. hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Nayomi Shah, During analysis, we observed that "Auto Approval Required" is configured as "Yes" in the routing configuration form.We have explained the functionality and suggested to change the configuration to "No". Moving further from next time onwards the activity will not get auto approved. This has been communicated over the teams call and same has been resolved. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
3,573 | Dear Team, Please re-run the Absent Scheduler form 21st April to 20th May. Regards Sanjay | 13,676 | 5 | 3 | Closed | Sanjay P | scheduler executed for entire month | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-05-21T10:26:05+05:30 | 2021-05-28T16:00:27+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sanjay P, Based on your request, we have executed the absent scheduler for the given period. Please check the attendance and confirm. Regards Raghu.T |
3,574 | We are not able to approve or reject manpower requisition of past date. screenshot attached. Regards, Rajan Thakar 9909006390 | 13,677 | 5 | 3 | Closed | Rajan Thakar | Removed transaction from form trans and form history | Product | Patch Deployment | null | Requisition Management | null | null | 2021-05-21T10:37:40+05:30 | 2021-05-31T11:02:21+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12160, Hi Rajan Thakar, With reference to our discussion, the vacancy got expired prior approval of Manpower requisition, we have now removed the transaction from forms pending for approval, request you to raise new requisition and proceed further. Regards Wasim |
3,575 | As per the old ticket no 301122, I have set up new PMS calendar for FY 2021-22, still goal setting form is not enabled. Can you look into the issue. Regards, Sonam 9930562992 | 13,678 | 5 | 3 | Closed | Sonam Bait | Clarification. | Product | Clarification | null | Goal Management | null | null | 2021-05-21T10:52:38+05:30 | 2021-06-11T21:54:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sonam, We are working on it and update you on the status shortly. Regards, Judhistira.M, Hi Sonam, As checked, Template has not been mapped against position hence goal setting not initiated for employees. Please check and do the mapping in Template Mapping Form. You can refer Employee Eligibility Report to confirm if template mapping is done for employees or not. Please revert or call us on 8309151041 for further clarification. Regards, Judhistira.M, as we have created new positions for the NERL OU, unable to mapped the template. Attached is the screenshot error for your action. , Hi Sonam, We called you today but you were busy in a meeting. Please let us know the convenient time to connect for this issue. Regards, Judhistira.M, Hi Sonam, Please navigate to Template Mapping form, select NERL 2021-22 from Appraisal calendar drop down and do the template mapping against the position. As checked below screenshot, you have selected NERL 2020-21 hence you got error message. Please do the correct mapping to initiate goal setting for eligible employees. Please revert for further clarification. Regards, Judhistira.M, Hi Sonam, We have guided the procedure to map template over the call. Please do the mapping and let us know if you face any difficulties on doing this. Regards, Judhistira.M, as discussed over the call, after template mapping & calendar setting 21-22 is been set as current calendar, still goal setting is not initiated showing. can you please check the same. , Hi Sonam, As checked, Goal setting has been initiated for eligible employees post PMS scheduler run. Screenshot appended for reference. Please check and revert for further clarification. Regards, Judhistira.M |
3,576 | Dear Team, Please check when employee download salary slip on mobile application from employee attachment. it's show download successfully but salary slip not show. | 13,679 | 5 | 3 | Closed | Sandeep Jangid | Version update | Product | Patch Deployment | null | null | null | null | 2021-05-21T11:08:29+05:30 | 2021-05-21T20:55:41+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, when an employee downloads a salary slips on a mobile application from an employee attachment. it's shows download successfully but the salary slip not show. we will check and update you on the same., Hi Sandeep Jangid, As we have discussed, The above concern related to download salary slips through the mobile application, the functionality will work after the next mobile app version release. At present, the functionality is not work in the mobile application. The next version release will happen by next weekend. We have provided the clarification related to the version update. |
3,577 | Kindly get the following remarks captured in the HR Operations clearance activity of Gaurv Maheshwari (P2763) . The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.980/- to be done.” | 13,680 | 5 | 4 | Closed | Pratap Singh | remarks updated | Product | Data Correction | null | Separation Management | null | null | 2021-05-21T11:13:07+05:30 | 2021-05-27T11:08:25+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, From the below description, we understood that the clearance activity remarks has to be updated for the shared employee. We will do the same and share the updates with you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As requested, the clearance remarks has updated, please verify and let us know your feedback. Thanks and Regards, Dhivya . V |
3,578 | P1216 ^ Vaibbhav Jaain | 13,681 | 5 | 4 | Closed | Surendra Kumar | clean up request | Customization | Data Correction | null | Goal Management | null | null | 2021-05-21T11:22:07+05:30 | 2021-05-22T13:50:54+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, As discussed over the call, we will do the required clean up for the shared employee and update you accordingly. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, As requested, we have done the required clean up, please verify the same and let us know in case of any concerns. Thanks and Regards, Dhivya . V, I was some mistake from our end and need to be clear again once time,, Hi Surendra Kumar, We have done the required clean up, please execute the query verify and let us know your feedback. Thanks and Regards, Dhivya . V, FIU & AML NHB Act compliances Compliances pertaining to NCD issuance , Hi Surendra Kumar, Please find the attached snapshot, request you to please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,579 | i have upload annexure 1 upload for change gross earning but it is not effect in chhalan mapping | 13,682 | 5 | 3 | Closed | Lalji Ladumor | Du_pa_etds_annexure1 sp has been updated | Product | Data Correction | null | Tax | null | null | 2021-05-21T11:29:36+05:30 | 2021-06-05T12:49:20+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lalji Ladumor, We have executed the backend script for this issue. Please upload the annexure1 and map the challan. Regards Prakash |
3,580 | We are unable to generate the EmpBasicInfoPayroll | 13,683 | 5 | 4 | Closed | Vidyasagar | Clarification in Employee basic information report | Product | Clarification | null | Employee Reports | null | null | 2021-05-21T11:35:23+05:30 | 2021-05-31T12:17:43+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We are able to generate the employee basic info payroll report. Please refer to the attached screenshot and revert for any further clarifications. Regards, Srujana.M |
3,581 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Below employee's probation is reflecting directly to HR que with blank comments. Request you to re-share with supervisor que for feedback. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,684 | 4 | 1 | Resolved | Palak sodhi | transaction moved to level 1 | Product | Service Request | Confirmation Management | Confirmation Management | null | null | 2021-05-21T11:42:27+05:30 | 2021-06-04T20:21:47+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, vivek.raj@ayefin.com | dhivya.v@myadrenalin.com, vivek.raj@ayefin.com | null | null | Service Request | Hi Palak sodhi, During the analysis, we have checked and found that confirmation appraisal form has two level approval. 1st level is functional manager and 2nd level is Confirmation Fac. For these two employees confirmation appraisal first level is automatically approved. AYE6342 ^ Bharat- Functional manager not mapped. Kindly map the functional manager for AYE6342 and let us know so that we will move the transaction to level 1. AYE6313 ^ Naganagouda M P- Functional manager mapped after trigger the confirmation appraisal. We will move the transaction into level 1 and update the status. If you have any concern feel free to reach us. Thanks & Regards, Greeshma, Dear Greeshma, Please move this transaction to level 1. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, As requested we have moved the employee AYE6313 ^ Naganagouda M P confirmation appraisal transaction into level 1 AYE6589(functional manager). Kindly ask the approver to approve the transaction. For employee AYE6342 ^ Bharat- Functional manager not yet mapped. Kindly map the functional manager for AYE6342 and let us know so that we will move the transaction to level 1. Thanks & Regards, Greeshma, Dear Greeshma, Aye6313 form is still reflecting under HR que instead of supervisor que. We have mapped functional manager of Aye6342. So, Please move this form as well Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, As requested we have moved the mentioned employee's confirmation transaction to level 1-Functional Manager. AYE6342 ^ Bharat transaction pending with AYE3149 AYE6313 ^ Naganagouda M P transaction pending with AYE6589 Also verified that the same has been reflecting in respective functional managers queue. Kindly approve the same which is pending in functional mangers queue and after that approve the transaction in HR queue. If you have any concern feel free to reach us. . , Dear Greeshman, Both forms have not moved to L1-FM. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, During the analysis, we found that mentioned employee's confirmation appraisal form is approved by their respective Level 1 approvers. Now the transaction is pending with Level 2. We have attached the screenshot for your reference. Please heck the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma, Dear Greeshma, It’s still pending as I’m getting PAF withour rating and comments. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, As discussed, we understood that mentioned employees are confirmed in system. Kindly verify the same and if you have any concern feel free to reach us. Thanks & Regrds, Greeshma |
3,582 | Dear Team, Kindly check error show in employment Data Change - Additional Fields. Error - -- Transaction is pending for approval. Cannot modify... I already checked every where any approval pending not found | 13,685 | 5 | 3 | Closed | Sandeep Jangid | clear the queue entries PIMS_EMP_DATA_CHANGE_T | Product | Data Correction | null | Employee Information | null | null | 2021-05-21T11:42:36+05:30 | 2021-05-21T17:22:48+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern regarding unable to do the employment data change additional fields process due to the validation message as "Transaction is pending for approval. Cannot modify... " we will check and update you the same., Hi Sandeep Jangid, The query has been resolved. we are able to do the employment data change additional fields process, There is no validation message is displaying for the employee - 20126 - Raj Kumar Pooniya. Please do check and confirm, Hi Vartatharajakrishnan, that issue not a only with 20126, same error occur with all employee code., Hi Sandeep Jangid, The query has been resolved all the cases, please do check and confirm. |
3,583 | Dear Team, Please check for ECN : 84776, self appraisal submitted but yet the form is reflecting. Regards, Chaitali. | 13,686 | 5 | 3 | Closed | Rinoy Sebastin | no error was reflecting | Customization | Configuration | null | Goal Management | null | null | 2021-05-21T11:44:01+05:30 | 2021-06-09T12:50:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, From the below description, we understood that the Self Appraisal has been submitted by the employee however not getting displayed under the approver. Please provide us sometime, we will share the connectivity, analyze the same and update you. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, We have not done any changes today, we were able to view that the Self Appraisal form is open for the employee, request the user to submit the form and verify, let us know in case of any concerns. Thanks and Regards, Dhivya . V |
3,584 | Hi, An error pops up while doing attendanc regularization / applying leave. Atatched screenshot. Regards Aishwarya | 13,687 | 5 | 3 | Closed | Aishwarya KV | As discussed over the call we have been informed the issue is not occurring. | Product | Clarification | null | Workflow | null | null | 2021-05-21T11:44:19+05:30 | 2021-06-10T19:49:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, We are able to raise the leave request for the mentioned employee 26924. Please check from your end and showcase the issue if it occurs again. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, We are able to raise the leave request for the mentioned employee 26924. Please check from your end and showcase the issue if it occurs again. Regards, Veerapandian R, Hi Aishwarya KV, As discussed over the call we have been informed the issue is not occurring. Please let us know if the same issue occurs again. Regards, Veerapandian R |
3,585 | HI Please change the activity owner of Billing in employee clearance form to Latha B-00363 of ecode 27633. Regarrds Aishwarya | 13,688 | 5 | 3 | Closed | Aishwarya KV | As per your requirement we have updated the Actor as 00363 for the Billing Clearance activity for the mentioned employee (27633 ). | Product | Data Correction | null | Separation Management | null | null | 2021-05-21T11:48:33+05:30 | 2021-06-05T15:49:09+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13687, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As per your requirement we have updated the Actor as 00363 for the Billing Clearance activity for the mentioned employee (27633 ). Please check from your end and let us know. Regards, Veerapandian R |
3,586 | Kindly get the following remarks captured in the HR Operations clearance activity of Raj Kumar (P1221) for audit purpose. The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.1565/- to be done.” | 13,689 | 5 | 3 | Closed | Surendra Kumar | updation request | Product | Data Correction | null | Separation Management | null | null | 2021-05-21T11:57:00+05:30 | 2021-06-05T12:49:21+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us few minutes, we will do the required update on clearance remarks and update you accordingly. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, As requested, we have updated the clearance remarks, please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,587 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujuna Request your help on this ---------- Forwarded message --------- From: Peter Wilson HR <peter.wilson@intellectdesign.com> Date: Fri, May 21, 2021, 9:40 AM Subject: Re: Exit Clearance Pending - 20 May 2021 To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Hi Balaji, I am unable to delete the below 2 ids. Please check and confirm to initiate the separation process. R9L Karthikeyan Ravichandran CORP Nxt Level [image: image.png] O7J Ayesha Abdul Mannan Sheikh iGTB Goregaon T1XX [image: image.png] Warm Regards, Peter Wilson | Human Resources | Intellect Design Arena t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082 e: peter.wilson@intellectdesign.com Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram District Chennai – 603103 w: www.intellectdesign.com On Fri, May 21, 2021 at 8:48 AM Balaji Damodaran HR < balaji.damodaran@intellectdesign.com> wrote: > Hi Peter > > Can you share the karthigeyan issue with screenshot > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Thu, May 20, 2021 at 6:36 PM Peter Wilson HR < > peter.wilson@intellectdesign.com> wrote: > >> Dear All, >> >> The below resigned associates exit clearance are pending with you. Please >> check and provide the clearance to initiate the separation process. >> >> >> EMP ID EMPLOYEE_NAME LAST_WORKING_DAY IT HR Fin Z Admin >> 1M1 Wong Thai Cheong 11-May-2021 Approved Pending with Raj Approved Pending >> with Prathab >> R9L Karthikeyan Ravichandran 11-May-2021 Unable to Delete >> ZG2 Abarna Rajendran 11-May-2021 Approved Approved Approved Pending with >> Prathab >> V8V Gokulakrishnan Chinnakannu 13-May-2021 Approved Approved Approved Pending >> with Prathab >> 1J8 Vivek Raghuwanshi 14-May-2021 Pending with Narayanan Approved >> Approved Approved >> 1N6 Vamsi Krishna Dudala 14-May-2021 Approved Pending with Karthick >> Approved Pending with Sachin >> CV9 Manish Sankar Misra 14-May-2021 Approved Approved Approved Pending >> with Prathab >> O7J Ayesha Abdul Mannan Sheikh 14-May-2021 Unable to Delete >> QG4 Harinie Sampath 14-May-2021 Approved Approved Approved Pending with >> Prathab >> SF7 Divya Parthasarathy 14-May-2021 Approved Approved Approved Pending >> with Prathab >> UK9 Venkat Sammeta 14-May-2021 Approved Approved Approved Pending with >> Prathab >> V5L Aswin Mani 14-May-2021 Approved Approved Approved Pending with >> Prathab >> VY7 Swetha Jayam Ramesh 14-May-2021 Approved Approved Approved Pending >> with Prathab >> Y2A Pranali Madhukar Dayete 14-May-2021 Approved Approved Approved Pending >> with Prathab >> XB6 Ramya Thangavel 16-May-2021 Approved Approved Approved Pending with >> Prathab >> 1RJ Karthick Kanthakrishnan 17-May-2021 Approved Approved Approved Pending >> with Prathab >> B9U Sumit Bansal 17-May-2021 Approved Approved Approved Pending with >> Binod >> WX4 Abhishek Dinesh Singh 17-May-2021 Approved Pending with Karthick >> Approved Pending with Sachin >> 1XJ Subbarao Thotakura 18-May-2021 Approved Pending with Karthick >> Approved Pending with Prathab >> LL9 Sharavanan Srinivasan 18-May-2021 Approved Approved Approved Pending >> with Prathab >> T88 Anuj Kumar Gupta 18-May-2021 Approved Approved Approved Pending with >> Binod >> 1HP Joyce Femina Jesudoss 19-May-2021 Approved Approved Approved Pending >> with Prathab >> 1NA Anshuman Mishra 19-May-2021 Approved Approved Pending with Sanjay >> Approved >> 1AD Anmol Manuel Dabre 20-May-2021 Approved Approved Approved Pending >> with Sachin >> Warm Regards, >> >> Peter Wilson | Human Resources | Intellect Design Arena >> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082 >> e: peter.wilson@intellectdesign.com >> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, >> Kancheepuram District >> Chennai – 603103 >> w: www.intellectdesign.com >> >> >> -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,690 | 5 | 1 | Closed | Balaji Damodaran | Clarification in final closure process. | Product | Clarification | null | Separation Management | null | null | 2021-05-21T12:05:17+05:30 | 2021-06-12T21:48:39+05:30 | srujana.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, peter.wilson@intellectdesign.com | srujana.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, peter.wilson@intellectdesign.com | null | null | null | Clarification | Hi Balaji Damodaran, We will check and update you shortly. Regards, Srujana.M, Hi Balaji Damodaran, As discussed over the call, the below reported employees' final closure has been done. Because employees Reassign vacancy is not done. Please ask the role player to do the Reassign vacancy and do the final close. Please revert for any further clarification. Regards, Srujana.M, Dear Balaji, The issue is not fixed till now. Please check and update the same on priority. Warm Regards, Peter Wilson | Human Resources | Intellect Design Arena t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082 e: peter.wilson@intellectdesign.com Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram District Chennai – 603103 w: www.intellectdesign.com On Mon, May 24, 2021 at 7:44 PM Srujana Mittapalli < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > As discussed over the call, the below reported employees' final closure > has been done. Because employees Reassign vacancy is not done. > > Please ask the role player to do the Reassign vacancy and do the final > close. > > Please revert for any further clarification. > > Regards, > Srujana.M > > > > > On Mon, 24 May at 10:22 AM , Srujana Mittapalli < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > We will check and update you shortly. > > Regards, > Srujana.M > > > > > On Fri, 21 May at 12:05 PM , Balaji Damodaran < > balaji.damodaran@intellectdesign.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Hi Srujuna > > Request your help on this > > ---------- Forwarded message --------- > , Hi Balaji Damodaran, Below reported scenarios are issues in the product. We need to deploy the patchs. Request you to share the confirmation for further analysis. Regards, Srujana.M, Hi Srujana, Please check and confirm the status to initiate the separation process for the pending cases. This has been pending with us for a long time. Warm Regards, Peter Wilson | Human Resources | Intellect Design Arena t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082 e: peter.wilson@intellectdesign.com Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram District Chennai – 603103 w: www.intellectdesign.com On Fri, May 28, 2021 at 11:43 AM Srujana Mittapalli < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > Below reported scenarios are issues in the product. We need to deploy the > patchs. Request you to share the confirmation for further analysis. > > Regards, > Srujana.M > > > > > On Fri, 28 May at 11:33 AM , Peter Wilson < > peter.wilson@intellectdesign.com> wrote: > Dear Balaji, > > The issue is not fixed till now. Please check and update the same on > priority. > > > Warm Regards, > > Peter Wilson | Human Resources | Intellect Design Arena > t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082 > e: peter.wilson@intellectdesign.com > Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, > Kancheepuram District > Chennai – 603103 > w: www.intellectdesign.com > > > > > On Mon, May 24, 2021 at 7:44 PM Srujana Mittapalli < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Balaji Damodaran, >> >> As discussed over the call, the below reported employees' final closure >> has been done. Because employees Reassign vacancy is not done. >> >> Please ask the role player to do the Reassign vacancy and do the final >> close. >> >> Please revert for any further clarification. >> >> Regards, >> Srujana.M >> >> >> >> >> On Mon, 24 May at 10:22 AM , Srujana Mittapalli < >> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: >> Hi Balaji Damodaran, >> >> We will check and update you shortly. >> >> Regards, >> Srujana.M >> >> >> >> >> On Fri, 21 May at 12:05 PM , Balaji Damodaran < >> balaji.damodaran@intellectdesign.com> wrote: >> [CAUTION: This email originated from outside of the organization, DO NOT >> CLICK links or attachments unless you recognize the sender and know the >> content is safe.] >> Hi Srujuna >> >> Request your help on this >> >> ---------- Forwarded message --------- >> , Hi Balaji Damodaran, As discussed over the call, based on your request we have moved the vacancy to new EREC role plyers. Please check and revert for any further clarifications. Regards, Srujana.M |
3,588 | Hi, Unable to download clock in clock out status report. Regards Aishwarya | 13,691 | 5 | 3 | Closed | Aishwarya KV | As we checked, the Clock in Clock out status report is generating. | Product | Clarification | null | Time & Attendance Management | null | null | 2021-05-21T12:05:46+05:30 | 2021-06-05T15:49:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the Clock in Clock out status report is generating. Please check from your end and let us know. Regards, Veerapandian R |
3,589 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please find attached appointment letter (Regular appointment letter format) Annexure A signature is going in second page which is not looking proper. Please check and adjust formatting. Thanks & Regards Monali M Human Resource-Talent Acquisition [cid:image001.png@01D74E3B.ABC37770]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-4510 1000 | Extn: 1170 | M : 87668 96201 | Web: www.nbhcindia.com<http://www.nbhcindia.com/> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,692 | 5 | 1 | Closed | Monali Raghunath More/NBHC/HR | alignment of letter done | Product | Clarification | null | Letter Request | null | null | 2021-05-21T12:22:03+05:30 | 2021-06-05T13:49:19+05:30 | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, nilesh.kadam@nbhcindia.com, supulaxmi.konar@nbhcindia.com | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, nilesh.kadam@nbhcindia.com, supulaxmi.konar@nbhcindia.com | sumithra.r@myadrenalin.com, nilesh.kadam@nbhcindia.com, supulaxmi.konar@nbhcindia.com | null | null | Clarification | Hi Monali Raghunath More/NBHC/HR, We will check this format and we will update you on this. Thanks, Sumithra., Hi Monali Raghunath More/NBHC/HR, The alignment is done . Attaching the letter sample for your reference. Please reach me for any assistance. |
3,590 | Update last working day as 14-05-2021 ( 53642 - Veer Pratap Singh) - Absconding Incident INES00384286 8589910556 NITHIN DOMINIC | 13,693 | 5 | 1 | Closed | Rohit Ritolia | LWD change | Product | Data Correction | null | Separation Management | null | null | 2021-05-21T12:22:42+05:30 | 2021-06-05T12:49:23+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, For the reported employee 53642, we have changed the last working day to 14-05-2021. Request you to check and share your feedback. |
3,591 | Kindly find the screenshot of Manager login 3500,password 123456 for your reference.The below manager is unable to see the forms raised by associate via ckaim requisition 2827. | 13,694 | 5 | 4 | Closed | Raksha Dayma | Form Access | Product | Configuration | null | Application Access Management | null | null | 2021-05-21T12:23:39+05:30 | 2021-06-05T16:49:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, Claims form is not accessible by the employee, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, During analysis, we observed that "Claim Requisition 2827" form access is not given for the group name of "Workforce Administration Self" hence the alert message. This has been communicated at your end and access has given to the group. After given access to the group the page is getting loaded for the approver 3500 and same has been verified at your end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
3,592 | Hi, Mobile app does not work. It says "unhandled request". Regards Aishwarya | 13,695 | 5 | 3 | Closed | Aishwarya KV | As we checked, the mobile adrenalin application pool was stopped. Hence the mentioned issue occurred. we have started the mobile Adrenalin application pool. | Product | Clarification | null | null | null | null | 2021-05-21T12:24:03+05:30 | 2021-06-05T13:49:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the mobile adrenalin application pool was stopped. Hence the mentioned issue occurred. we have started the mobile Adrenalin application pool. Please check from your end and let us know. Regards, Veerapandian R |
3,593 | Submit button is not showing in the Income Tax Configuration form for the employees. Also previous year tax amount is not visible for the employees in Tax declaration form. Please check. | 13,696 | 5 | 4 | Closed | Jery Jose P | clarification given | Product | Clarification | null | Tax | null | null | 2021-05-21T12:44:17+05:30 | 2021-06-05T17:49:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?_method=get&page=2&requested_by=0&wf_filter=all, Hi Jery Jose P, Please provide us sometime, we will schedule the session and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Jery Jose P, As discussed over the phone, the submit option will not be available once the Pay Process has been started in the system for Income Tax Configuration. And also you have confirmed the April month payroll in system. As per the IT ACT, the regime option should not be changed once they have opted. It can be changed at the time of IT Filing. However, we have option called, Tax Proof Resubmission template in the Data Upload form, if you do the upload the submit option will be enabled. However, it is not recommended from our end. This may or may not lead to incorrect tax calculation. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,594 | Hi, We have 3 concerns regarding PER this payroll: 1.) We would like to ask why 04-0167 (MARTINEZ, JEASSEL C.) is included in the PER Entry Form when she forgot to file shift change request last April 12 & 13 (see below CICO) so her DTR is technically not complete: ID Name Date In Time Out Time Total Hours 04-0167 MARTINEZ, JEASSEL C. 04/12/2021 08:12 17:26 (Early) 09:14 04-0167 MARTINEZ, JEASSEL C. 04/13/2021 09:07 17:21 (Early) 08:14 2.) Who approve the PER of 11-0455 (CERBO, BONBELLE CHRISTINE P.), because according to her approver, she did not approve the PER of 11-0455 yet she is included in the report (see below). Employee Id Employee Name PER Month From PER Month To Pay Date No of Tardiness Minutes PER Amount Status 11-0455 CERBO, BONBELLE CHRISTINE P. 2021-Apr-01 2021-Apr-30 2021-May-15 0.00 4000 APPROVED 3.) We would like to request to include the "Date of Approval" and "Approved By (name of approver)" in the PER Report to know when it was approved and who approved it. Please keep us posted regarding this. And kindly inform us what happened with number 1 and 2 concerns. Thank you. | 13,697 | 5 | 3 | Closed | Doreen Quino | Change request | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-21T12:50:11+05:30 | 2021-05-21T15:10:52+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Doreen Quino, We will work on the below concern and share the feedback. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Doreen Quino, 1) Employee have already tagged to the shift "CUSTOM (10:30 - 19:30) " according to this shift , if an employee work for 8 HR they have consider to full day completed. And there is no tardiness for this employee so PER has consider. 2) Approved by by15-0690 on 2021-05-19 16:34:53.113 3) added both the column as requested. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Thanks, Deepan. The report is now good. Will close the ticket. |
3,595 | Hi Team, We noticed that in February 2021 tax report extracted for e-TDS purpose EMP ID 1053 tax deduction is not appearing. Request to check and let us know the reason for the same. For any further clarification please contact Rajesh - 9108025503 | 13,698 | 5 | 2 | Closed | Mirza Abbas | pay data not available | Product | Clarification | null | Tax | null | null | 2021-05-21T12:55:20+05:30 | 2021-06-05T17:49:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, For the reported query, we need some clarifications from your end. We will schedule the call for the same and discuss on the query. Kindly allow us sometimes. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, As discussed over the phone, we understood that the employee 1053 is not reflecting in Tax Data Spool. When checking the same, we found that, the LWD of employee is 24th Feb 2021 and the deactivation has been done after processing the Payroll in system. Since the DEACTIVATE_PAYDATA_DELETE has set as Y, the processed salary has been removed. Hence requesting you to please go to Data Upload and choose the Template Name as 'Processed Data History' for 1053 alone. To not remove the Processed Salary data at the time of deactivation in future, kindly navigate to Adrenalin Configuration Editor, choose the Configuration Name as DEACTIVATE_PAYDATA_DELETE and change the value as N Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,596 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Ganapathiraj, Still it is not resolve, kindly resolve and confirm. Regards Samrat Bari From: Varsha Patil <Varsha.Patil@Polycab.com> Sent: Friday, 21 May, 2021 11:03 To: Samrat Bari <Samrat.Bari@polycab.com> Subject: FW: Confirmation reminder in approval tab Please do the needful. From: Gowtham N <Gowtham.N@myadrenalin.com <mailto:Gowtham.N@myadrenalin.com> > Sent: 21 May 2021 10:39 To: Varsha Patil <Varsha.Patil@Polycab.com <mailto:Varsha.Patil@Polycab.com> >; Ganapathiraj Kaliappan <Ganapathiraj.K@myadrenalin.com <mailto:Ganapathiraj.K@myadrenalin.com> > Cc: Preyesh Correia <Preyesh.Correia@polycab.com <mailto:Preyesh.Correia@polycab.com> >; Rajesh Mhatre <Rajeshm@Polycab.com <mailto:Rajeshm@Polycab.com> >; Revati Mundra <revati.mundra@myadrenalin.com <mailto:revati.mundra@myadrenalin.com> >; vinesh panicker <vinesh.panicker@myadrenalin.com <mailto:vinesh.panicker@myadrenalin.com> > Subject: RE: Confirmation reminder in approval tab ** CAUTION: This message has been sent from outside our organization. Please do not click links or open attachments unless you recognize the source of this email and know the content is safe. Dear Varsha, For any issues/queries, you can raise the same in FreshDesk(Ticketing tool) and reach Ganapathiraj. Else, Ganapathiraj or team will get in touch with you once the query is received. Send mail to ask.adrenalin@myadrenalin.com <mailto:ask.adrenalin@myadrenalin.com> and the same will be raised as a ticket automatically. @Ganapathiraj, Please raise this as ticket in FreshDesk on behalf of Varsha & assist on the same. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: <mailto:gowtham.n@myadrenalin.com> gowtham.n@myadrenalin.com | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at <mailto:Venkateswaran.c@myadrenalin.com> Venkateswaran.c@myadrenalin.com". From: Revati Mundra Sent: Friday, May 21, 2021 10:34 AM To: Varsha Patil <Varsha.Patil@Polycab.com <mailto:Varsha.Patil@Polycab.com> >; vinesh panicker <vinesh.panicker@myadrenalin.com <mailto:vinesh.panicker@myadrenalin.com> > Cc: Preyesh Correia <Preyesh.Correia@polycab.com <mailto:Preyesh.Correia@polycab.com> >; Rajesh Mhatre <Rajeshm@Polycab.com <mailto:Rajeshm@Polycab.com> >; Gowtham N <Gowtham.N@myadrenalin.com <mailto:Gowtham.N@myadrenalin.com> > Subject: Re: Confirmation reminder in approval tab ++Gowtham Hi Gowtham, Can You please help. Regards, Revati Mundra Adrenalin eSystems Limited | INTELLECT Group Company Email: revati.mundra@myadrenalin.com <mailto:revati.mundra@myadrenalin.com> M: +91 9323933893 _____ From: Varsha Patil <Varsha.Patil@Polycab.com <mailto:Varsha.Patil@Polycab.com> > Sent: Thursday, May 20, 2021 12:24 PM To: vinesh panicker Cc: Revati Mundra; Preyesh Correia; Rajesh Mhatre Subject: RE: Confirmation reminder in approval tab [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Reminder From: Varsha Patil Sent: 14 May 2021 15:27 To: vinesh panicker <vinesh.panicker@myadrenalin.com <mailto:vinesh.panicker@myadrenalin.com> > Cc: Revati Mundra <revati.mundra@myadrenalin.com <mailto:revati.mundra@myadrenalin.com> >; Preyesh Correia <Preyesh.Correia@polycab.com <mailto:Preyesh.Correia@polycab.com> >; Rajesh Mhatre <Rajeshm@Polycab.com <mailto:Rajeshm@Polycab.com> > Subject: Confirmation reminder in approval tab Importance: High Dear Vinesh, I have approved the confirmation three time still it is coming in approval tab. Regards, Varsha Patil This communication (including any attachments) is intended for the use of the intended recipient(s) only and may contain information that is confidential, privileged or legally protected. Any unauthorized use or dissemination of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender by return e-mail message and delete all copies of the original communication. Before opening any attachments please check them for viruses and defects. The company accepts no liability for any damage caused by any virus transmitted by this email. Thank you for your cooperation. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,699 | 5 | 1 | Closed | Samrat Bari | Data issue | Product | Data Correction | null | Separation Management | null | null | 2021-05-21T13:11:56+05:30 | 2021-06-05T17:49:24+05:30 | ask.adrenalin@myadrenalin.com, ganapathiraj.k@myadrenalin.com, gowtham.n@myadrenalin.com, varsha.patil@polycab.com, preyesh.correia@polycab.com, revati.mundra@myadrenalin.com, vinesh.panicker@myadrenalin.com | ask.adrenalin@myadrenalin.com, ganapathiraj.k@myadrenalin.com, gowtham.n@myadrenalin.com, varsha.patil@polycab.com, preyesh.correia@polycab.com, revati.mundra@myadrenalin.com, vinesh.panicker@myadrenalin.com | varsha.patil@polycab.com, preyesh.correia@polycab.com, revati.mundra@myadrenalin.com, vinesh.panicker@myadrenalin.com | null | null | Clarification | Dear Samrat, We are analysing on the below reported query. Will share the update on the same at the earliest. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 ________________________________ , Hi Samrat Bari, During analysis, we observed that employee confirmation process has been already initiated during the date of 17-sep-2020 however confirmation process has not completed by that time. Later during the date of 22-apr-2021, the employees confirmation process is getting initiated again and now the user has filled the data and submitted the confirmation form and its moved for the approval process. As technically, due to two records are available in the table level 17-sep-2020 and 22-apr-2021, the confirmation final level approval process has failed. This data has been rectified from our end. After our data correction the "Confirmation Appraisal" form gets approved at the final level. This has been confirmed at your end and corresponding mails also triggered from the application. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
3,597 | Dear Srujana, As we discussed, please provide VPF % details form HMS. Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:image63a759.JPG@cf19b5b4.40b115f5]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 13,700 | 5 | 1 | Closed | Pradeepa C T | VPF report | Product | Clarification | null | Pay process | null | null | 2021-05-21T13:16:40+05:30 | 2021-06-05T13:49:20+05:30 | bulusu.kamesh@himatsingka.com, srujana.m@myadrenalin.com | bulusu.kamesh@himatsingka.com, srujana.m@myadrenalin.com | bulusu.kamesh@himatsingka.com, srujana.m@myadrenalin.com | null | null | Clarification | Hi Pradeepa C T, As discussed over the call, you need VPF %for all employees. Please find the attached file and revert for a y further clarifications. Regards, Srujana.M |
3,598 | P2585 ^ Priyanka Kumari | 13,701 | 5 | 4 | Closed | Surendra Kumar | competencies uploaded | Customization | Configuration | null | Goal Management | null | null | 2021-05-21T13:24:19+05:30 | 2021-05-29T19:18:07+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us sometime, we will do the needful and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Request you to please verify the competencies for the shared employee and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,599 | Kindly get the following remarks captured in the HR Operations clearance activity of Raj Kumar (P1221). The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.1565/- to be done.” | 13,702 | 5 | 4 | Closed | Pratap Singh | updated the remarks | Product | Data Correction | null | Separation Management | null | null | 2021-05-21T13:38:47+05:30 | 2021-05-27T11:08:06+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We will update the activity clearance remarks for the mentioned activity with reference to that employee and update you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, We have updated the approver comments for the respective activity as requested, please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
3,600 | There had been server restart due to some issue and the absent scheduler did not run on May 06, 2021. Please run the Absent scheduler for May 6, 2021 for all employees. | 13,703 | 5 | 3 | Closed | Jery Jose P | scheduler not run | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-21T13:50:12+05:30 | 2021-06-05T13:49:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13696, Hi Jery Jose P, We have shared the session link to your IT Team. Once they have connected, we will run the scheduler and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Jery Jose P, Based on your request, we have run the absent scheduler for the requested date. Kindly check the same from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
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