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values | cf_known_issue float64 | cf_fix_type float64 | created_at stringlengths 25 25 | updated_at stringlengths 25 25 | cc_emails stringlengths 17 566 ⌀ | reply_cc stringclasses 641
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values | Notes stringlengths 23 32.1k ⌀ |
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3,301 | As discussed, Consultant absent reminder to be stopped on urgent basis | 13,403 | 5 | 4 | Closed | Harisha Kamath | customisation needs to be done | Product | Clarification | null | Workflow | null | null | 2021-05-17T19:08:05+05:30 | 2021-06-03T14:50:33+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, Please provide us sometime, we will share the link by 10 AM ... |
3,302 | Few errors in UAL 1. Employee position and authsign not reflecting. | 13,404 | 5 | 1 | Closed | Supulaxmi Konar | no such requirement was given. | Product | Clarification | null | Letter Request | null | null | 2021-05-17T19:12:14+05:30 | 2021-06-01T20:50:14+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241532 time: 2021-05-17 13:42:14 UTC, Hi Supulaxmi Konar, Please note that 'Unauthorized absenteeism Letter' is created as a common letter to use across the organization. No requirement has been given to us to create with two different signatures. Position short title was requested from yo... |
3,303 | Dear Team, One of our employee trying to updating Let Out in TAX Declaration he is getting error (V009900), attached screenshot for your reference, plz check. Regards Mahendra | 13,405 | 5 | 4 | Closed | Madhu sudhan reddy | lender name not entered | Product | Clarification | null | Tax | null | null | 2021-05-17T20:24:58+05:30 | 2021-05-23T19:50:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, For the reported query, please navigate to message editor form and choose the message type ... |
3,304 | As discussed need to enable tax and annual salary related reports to one of our accounts person (1187 employee id) note: all tax related report as per act | 13,406 | 5 | 4 | Closed | Yogaraju M | report access provided | Product | Clarification | null | Payroll Management | null | null | 2021-05-17T20:45:07+05:30 | 2021-06-02T19:55:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13311, Hi Yogaraju M, As per the query ,We have understood that need to provide access for the form of salary ... |
3,305 | Saved goals need to be deleted for Emp-NBHC02311 from back end. | 13,407 | 5 | 2 | Closed | Priyanka Hanfode | Goals deleted from backend. | Product | Service Request | null | Goal Management | null | null | 2021-05-17T23:07:39+05:30 | 2021-06-02T00:51:23+05:30 | null | null | null | null | null | Service Request | created_by: 2043097241383 time: 2021-05-17 17:37:39 UTC, Hi Priyanka, Goals have been deleted for Emp-NBHC02311 from back end. Please check and confirm. Regards, Judhistira.M, Thanks Priyanka Hanfode Assistant Manager Human Resources [cid:image002.png@01D74B7B.7D6FF9B0]National Bulk Handling Corpo... |
3,306 | Hello AES Team, Good day, I would like to request that all users must able to view, edit /update all ticket raised by other users (PBB users/process owners), like how the CSP work. To properly monitor the ticket that was raised by other user, to avoid multiple tickets with the same issue. Hoping for your im... | 13,408 | 5 | 3 | Closed | Andrea Eugenio | Clarification on freshdesk | Product | Clarification | null | Organization Structure | null | null | 2021-05-18T06:37:36+05:30 | 2021-05-18T10:40:44+05:30 | ordan_em@pbb.com, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, tcg@pbb.com.ph | ordan_em@pbb.com, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, tcg@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, We shall do the needful and update you shortly.. Regards, ... |
3,307 | Hi Gowtham, Below employees data is not available in annual review. 334062 MALLIK SAB 50295 N. SYED SADATH 50304 A.N. BASAVARAJA 301523 R MALLIKARJUN 301582 Sangamesh Irappa Kamatagi Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godr... | 13,409 | 5 | 1 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Performance Appraisal | null | null | 2021-05-18T08:15:56+05:30 | 2021-06-02T10:51:08+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Clarification | Hi Gyanamayee, Please find below remarks, for these employees reversal was not done. And they have not filled the Annual review yet after completing the Goal setting. 2 employees are inactive and for others, on selecting the correct calendar the goals are visible. Employee ID Name Remarks 334062 MALLIK ... |
3,308 | Function Manager change in Resignation Workflow | 13,410 | 5 | 3 | Closed | Durgadevi R | actor change requested | Customization | Data Correction | null | Separation Management | null | null | 2021-05-18T08:42:27+05:30 | 2021-06-02T10:51:08+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Durgadevi R, As per the reported query, we understood that you want to change the functional m... |
3,309 | dear team, Please remove the below employee resignation entries from backend. APHDT20291 | 13,411 | 5 | 2 | Closed | Tirupathiraju | clean up done as requested | Product | Data Correction | null | Separation Management | null | null | 2021-05-18T09:50:34+05:30 | 2021-05-20T21:06:49+05:30 | pradeepta.barik@apollopharmacy.org | pradeepta.barik@apollopharmacy.org | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, we will check the feasibility and remove the below employee resignation entries from backend. ... |
3,310 | Please delete duplicate OT records with BLANK/NULL PAY DATE. Please also provide us an extract of deleted records. We still found duplicate OTs even if the patch that was supposed to fixed this issue was already deployed to production. | 13,412 | 5 | 4 | Closed | Sharon Ang | Deleted the OT Duplicates | Geo Product | Data Correction | null | Salary | null | null | 2021-05-18T10:03:55+05:30 | 2021-05-18T11:54:42+05:30 | sharon.ang@primergrp.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/discussions, Hi Sharon Ang, We are working on this deletion, we will update you once the deletion has been done as requ... |
3,311 | Dear Adrenalin Team, Since confirmed payroll process was reversed, all employees are getting Failed transactions in their Adrenalin Application. Please check, sample cases of one approving authority is enclosed for your reference. Code Name ERROR DESCRIPTION FORM ID RAISED ON QUEUE ID STATU... | 13,413 | 5 | 3 | Closed | Ankush Khanna | transaction already processed error due to queue slowness | Product | Clarification | null | Workflow | null | null | 2021-05-18T10:22:54+05:30 | 2021-06-02T11:50:34+05:30 | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | null | null | Software Problem | Hi Ankush Khanna, Post analyzing on the above reported query, we have observed that the AR transactions are processed fine without any issue. Due to the slowness in the queue processing where all the transaction are already processed and then getting failed with error Q_REC_NOT_FOUND: Record not found in the queue.... |
3,312 | Testing for customer | 13,414 | 5 | 1 | Closed | Priyadharshini K | Raised for testing PBB customer close option. | Product | Clarification | null | Workflow | null | null | 2021-05-18T10:32:46+05:30 | 2021-05-24T14:53:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Please close, open , open, Hi Priyadharshini K, open Regards, Priyadharshini. K | Adrenalin APAC suppo... |
3,313 | Hi i have donated a gift a leave to Sneha Anilkumar Nair - TG3674, the form was not approved and not reflected in employee queue also. can you please check and approve it. Thanks Karthik | 13,415 | 5 | 2 | Closed | Karthik Sivakumar | stuck up in queue t | Product | Data Correction | null | Workflow | null | null | 2021-05-18T10:37:23+05:30 | 2021-05-20T12:36:05+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Karthik Sivakumar, During a check, the transaction got stuck in a queue. We have corrected and approved based... |
3,314 | The S+1 appraisal of P2169 ^ Ravish Kumar .B.S is completed and submitted to next level. However it is not reflecting on the tray of P0268 ^ Jitendra Prasad. | 13,416 | 5 | 3 | Closed | Pratap Singh | Data correction - Updated the Self Appraisal to Pending Status. | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-05-18T10:37:27+05:30 | 2021-06-14T10:16:00+05:30 | aishwary.singh@myadrenalin.com | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the The S+1 appraisal of P2169 ^ Ravish Kumar .B.S is completed and submitt... |
3,315 | Qualifications of the job vacancy should be included. (e.g. Chinese speaking, can drive motorcycle and/or car), Please refer to screenshot below. | 13,417 | 5 | 3 | Closed | Andrea Eugenio | Clarification | Product | Clarification | eRecruitment | null | null | null | 2021-05-18T10:46:35+05:30 | 2021-07-07T08:48:53+05:30 | manuel_sakd@pbb.com.ph, delrosario_lo@pbb.com.ph, cortes_mm@pbb.com.ph, enriquez_jf2@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, delrosario_lo@pbb.com.ph, cortes_mm@pbb.com.ph, enriquez_jf2@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, Please add the description in "Function Profile" form. Thanks and Regards, Deepan.... |
3,316 | For salutation, "Atty." should be included. Please refer to screenshot below. | 13,418 | 5 | 2 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | null | null | null | 2021-05-18T10:49:26+05:30 | 2021-06-03T05:55:40+05:30 | manuel_sakd@pbb.com.ph, cortes_mm@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph | manuel_sakd@pbb.com.ph, cortes_mm@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13417, Hi Andrea Eugenio, Please new salutation in "Two Field Master - HRMS" form under salutation ... |
3,317 | "Last Drawn Salary" is should be renamed as 'Asking Salary'. Please refer to screenshot below | 13,419 | 5 | 1 | Closed | Andrea Eugenio | patch | Product | Patch Deployment | null | null | null | null | 2021-05-18T10:54:33+05:30 | 2021-06-03T05:55:54+05:30 | manuel_sakd@pbb.com.oh, cortes_mm@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph, manuel_sakd@pbb.com.ph | manuel_sakd@pbb.com.oh, cortes_mm@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph, manuel_sakd@pbb.com.ph | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, We have changed the field as requested, please clear the cookies and history from the brow... |
3,318 | "Industry" should be removed. Since the nature of PBB is banking. The applicant may also find it difficult to identify the difference between 'industry' & 'fuctional area'. Please refer to below screenshots. | 13,420 | 5 | 2 | Closed | Andrea Eugenio | Clarification | Product | Patch Deployment | null | null | null | null | 2021-05-18T10:58:24+05:30 | 2021-06-03T05:56:06+05:30 | manuel_sakd@pbb.com.ph, delrosario_lo@pbb.com.ph, enriquez_jf2@pbb.com.ph, teodoro_et@pbb.com, cortes_mm@pbb.com.ph | manuel_sakd@pbb.com.ph, delrosario_lo@pbb.com.ph, enriquez_jf2@pbb.com.ph, teodoro_et@pbb.com, cortes_mm@pbb.com.ph | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13419, Hi Andrea Eugenio, We cannot removed Industry but we have made non Mandatory field and removed extra fie... |
3,319 | Dear Team, Please reactivate them in Amaaz and the new joining date is 20th May 2021 Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager - Human Resources Mobile: +9607785748 From: Wathsala Jinadari (TMA\HR) Sent: Tuesday, May 18, 2021 10:27 AM To: Nuwan Dissanayake (TMA\HR) <Nuwan.Dissanayake@transm... | 13,421 | 5 | 1 | Closed | Nuwan Dissanayake | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-05-18T10:58:31+05:30 | 2021-06-02T11:50:34+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com | null | null | null | Service Request | Hi Nuwan Dissanayake, Good Morning. As per the request, we will reactivate the below employees and update the the new joining date is 20th May 2021. 10963 Ahmed Ziyan Naseer 11040 Hassan Najeel We will update and revert you. Thanks in Advance. Thanks & Regards, Iswarya.S... |
3,320 | Dear Gowtham, Below employees data is also not reflecting. 301515 Arun Balu More 301500 G RUDRAMUNI 301515 VASANTHAKUMAR Y N 301583 Suresh A P Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Flo... | 13,422 | 5 | 1 | Closed | Gyanamayee Swain | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | 2021-05-18T10:59:47+05:30 | 2021-06-02T10:51:09+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Clarification | Hi Gyanamayee, For all 4 employees reported, the goals are reflecting in Goals Summary Report. Please generate the report and recheck from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
3,321 | Hi, Need to upload NON-CONFI salary adjustment effective May 1, 2021 but i always encounter this error. Could you please help me address this? Thank you | 13,423 | 5 | 3 | Closed | Desiree Arrojo | Re-configured the template | Geo Product | Configuration | null | Salary | null | null | 2021-05-18T11:01:23+05:30 | 2021-05-19T15:50:00+05:30 | deepan.m@myadrenalin.com, malou@healthyoptions.com.ph | deepan.m@myadrenalin.com, malou@healthyoptions.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Desiree Arrojo, Please attach the sheet & share to us. Regards, Priyadharshini. K | Adrenalin APAC... |
3,322 | Functional area should include all the PBB department/group/center have. Please refer to screenshot below. | 13,424 | 5 | 2 | Closed | Andrea Eugenio | Configuration | Product | Configuration | null | Requisition Management | null | null | 2021-05-18T11:02:58+05:30 | 2021-06-03T05:56:24+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, Please add in "Two Field Master - HRMS" form against "Function Area" Thanks and... |
3,323 | Dear Vijaya, Please find the below path and Upload the COVID19 Letter and category name will be "COVID19" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Chanda- Arohan\COVID-19 Thanks, Sandip Chanda 8585059226 | 13,425 | 5 | 3 | Closed | Sandip Chanda | Bulk uploaded | Product | Service Request | null | Employee Information | null | null | 2021-05-18T11:04:51+05:30 | 2021-05-18T11:51:41+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12960, Hi Sandip Chanda, As discussed over the call, We have uploaded the covid 19 letters from our end, K... |
3,324 | Hi. The approver has not yet approved the manpower requisition because she wants to edit the date required by, however even if her access is for admin, she was unable to edit. Any way to do this please. | 13,426 | 5 | 2 | Closed | Maybelle Cortes | Clarifications provided | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:05:01+05:30 | 2021-06-04T14:53:40+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Maybelle Cortes, We will check for the mentioned transaction from our end and will revert you on this., Hi May... |
3,325 | Highest Qualification should be arranged alphabetically. Please refer to screenshots below. | 13,427 | 5 | 2 | Closed | Andrea Eugenio | Clarification | Product | Configuration | null | Interview and Selection Management | null | null | 2021-05-18T11:09:44+05:30 | 2021-06-16T15:53:19+05:30 | manuel_sakd@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph, cortes_mm@pbb.com.ph | manuel_sakd@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph, cortes_mm@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, Due to product limitation, We cannot set Highest Qualification in alphabetically order. ... |
3,326 | For Total Experience, there should be a check box if he applicant has no any working experience. There are a lot of fresh graduate applicants. Please refer to screenshot below. | 13,428 | 5 | 3 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:12:20+05:30 | 2021-06-02T11:50:35+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13427, Hi Andrea Eugenio, We cannot enhancement currently, new Candidate portal is under development in MAX. ... |
3,327 | Referral should be included. Also, "job site" should be more specific (e.g. LinkedIn, Indeed, JobStreet) Please refer to screenshot below. | 13,429 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Data Correction | eRecruitment | Application Management | null | null | 2021-05-18T11:15:44+05:30 | 2021-07-21T12:48:10+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13428, Hi Andrea Eugenio, What got selected while creating vacancy and publishing the vacancy in Manpower reque... |
3,328 | Fuctional Area should include all the department/center/group of Philippine Business Bank. Please refer to screenshot below. | 13,430 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:17:32+05:30 | 2021-06-03T05:56:57+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13429, Hi Andrea Eugenio, Please add the field in "Two Field Master - HRMS" against the "Function Area" ... |
3,329 | Hi Team, We are facing an error while downloading Update Template - PF Yes Please look into it. Thanks | 13,431 | 5 | 2 | Closed | Ansu Singh | other columns are removed | Product | Service Request | null | Customization Reports | null | null | 2021-05-18T11:18:37+05:30 | 2021-06-04T14:36:21+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that you have facing error while generate the report. We will initiate... |
3,330 | Functional Profile and City fields should be accessible. | 13,432 | 5 | 3 | Closed | Andrea Eugenio | Clarification | Product | Clarification | eRecruitment | Application Management | null | null | 2021-05-18T11:18:56+05:30 | 2021-07-07T07:49:31+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13430, Hi Andrea Eugenio, Vacancy which was published with which function profile and city are only accessible ... |
3,331 | Job Category should include rank & file, junior management, & senior management. | 13,433 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Offer Management | null | null | 2021-05-18T11:20:55+05:30 | 2021-06-02T11:50:35+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, Added Rank and File in Dropdown, please validate. Internal Reference: INSERT INTO E... |
3,332 | The user should be able to search available vacancies within the bank. | 13,434 | 5 | 1 | Closed | Andrea Eugenio | Clarificationn | Product | Configuration | eRecruitment | Application Management | null | null | 2021-05-18T11:22:04+05:30 | 2021-07-07T07:49:32+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13433, Hi Andrea Eugenio, Search option for all open vacancy that have published . Thanks and Regard... |
3,333 | Salutation should have complete choices including 'Atty.' | 13,435 | 5 | 2 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:23:39+05:30 | 2021-06-03T05:57:28+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13434, Hi Andrea Eugenio, Please add in "Two Field Master - HRMS" form against "Salutation " Thanks ... |
3,334 | State and City fields are disabled. | 13,436 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Configuration | null | Application Management | null | null | 2021-05-18T11:25:13+05:30 | 2021-06-02T12:50:40+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13435, Hi Andrea Eugenio, We can access the city and state filed. Thanks and Regards, Deepan.... |
3,335 | If the 'Current Address same as Permanent Address' check box is marked, details on Permanent Address should automatically be copied on the details of Current Address. | 13,437 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:26:49+05:30 | 2021-06-02T12:50:41+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13436, Hi Andrea Eugenio, We have tried its working, Please try for new user. There is an error in top... |
3,336 | Since Current Location and Present Address are just the same, Current Location should be removed. | 13,438 | 5 | 3 | Closed | Andrea Eugenio | clarification | Geo Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:28:17+05:30 | 2021-06-16T15:53:22+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13437, Hi Andrea Eugenio, We cannot remove the current location Thanks and Regards, Deepan. M Adr... |
3,337 | Current Address should be asked first before Permanent Address. | 13,439 | 5 | 3 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:30:07+05:30 | 2021-06-16T15:53:22+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13438, Hi, We cannot change the label due to product limitation , Hi Sir Deepan, Product limitation / ... |
3,338 | Both in Permanent Address and Current Address fields, 'State' should be replaced as 'Region' | 13,440 | 5 | 1 | Closed | Andrea Eugenio | Configuration | Product | Configuration | null | New Hire On-Boarding | null | null | 2021-05-18T11:31:44+05:30 | 2021-06-02T12:50:42+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13439, Hi Andrea Eugenio, We have renamed the label as requested. Thanks and Regards, Deepan. M Ad... |
3,339 | Both in Permanent Address and Current Address fields, 'State' and 'City' fields should be alphabetically arranged. | 13,441 | 5 | 3 | Closed | Andrea Eugenio | clarification | Product | Data Correction | null | Application Management | null | null | 2021-05-18T11:33:06+05:30 | 2021-06-16T15:53:22+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13440, Hi Andrea Eugenio, We cannot set Oder by in City and Region. Thanks and Regards, Deepan. M ... |
3,340 | Zip Code should not be asked because it is not relevant information for application. | 13,442 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | New Hire On-Boarding | null | null | 2021-05-18T11:34:24+05:30 | 2021-06-03T05:58:04+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13441, Hi Andrea Eugenio, Zip Code/ PIN code is non mandatory, we cannot remove. Thanks and Regards... |
3,341 | After filling up the forms, 'submit button' should be accessible. Since some information are not accessible, the form can't be submitted. | 13,443 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:35:53+05:30 | 2021-06-03T05:58:14+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13442, Hi Andrea Eugenio, Please try with new use , there is data problem. We can see the submit button once ... |
3,342 | Nickname, Age, Place of Birth, Citizenship, Religion, Height, Weight should be asked under basic information. | 13,444 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Configuration | null | Application Management | null | null | 2021-05-18T11:38:07+05:30 | 2021-06-16T15:53:23+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13443, Hi Andrea Eugenio, Data can captured once candidate have converted to Employee(After creation), in candi... |
3,343 | The user should be asked if he/she lives e.g. with parents, with friends, in own house, boarding house, rented house, others, please specify. | 13,445 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Configuration | null | New Hire On-Boarding | null | null | 2021-05-18T11:40:45+05:30 | 2021-06-16T15:53:24+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13444, Hi Andrea Eugenio, Due to security and limitation,we get only limited information from candidate portal ... |
3,344 | There should be a separate area where the applicant can put his/her family details. | 13,446 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Configuration | null | New Hire On-Boarding | null | null | 2021-05-18T11:42:15+05:30 | 2021-06-16T15:53:24+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13445, Hi Andrea Eugenio, Currently we don't have option to get the data related to Family. We will suggest to ... |
3,345 | Father's details should be asked. Specifically his age, occupation, employer/school, contact details. There should also be an option if the family member is deaceased. | 13,447 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | Offer Management | null | null | 2021-05-18T11:43:56+05:30 | 2021-06-16T15:53:24+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13446, Hi Andrea Eugenio, Currently this feature is not available, we will suggest to product team. ... |
3,346 | Mother's details should be asked. Specifically her age, occupation, employer/school, contact details. There should also be an option if the family member is deaceased. | 13,448 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:45:08+05:30 | 2021-06-16T15:53:25+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13447, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team. Th... |
3,347 | Spouse's details should be asked. Specifically his/her age, occupation, employer/school, contact details. This should be disabled when the applicant's civil status is single, divorced, widowed, or annulled/legally separated. | 13,449 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:45:56+05:30 | 2021-06-16T15:53:25+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13448, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,348 | Siblings details should be asked. Specifically their age, occupation, employer/school, contact details. This field should not be required since some user are only child. Also, there should also be an option if the family member is deaceased. | 13,450 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:47:15+05:30 | 2021-06-16T15:53:26+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13449, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,349 | [cid:image001.png@01D74BDB.77982660] | 13,451 | 5 | 3 | Closed | Nitin Salunke | Executed scheduler from backend | Product | Clarification | null | Scheduler | null | null | 2021-05-18T11:47:27+05:30 | 2021-06-02T11:50:36+05:30 | null | null | null | null | null | Service Request | Hi Nitin Salunke, With reference to our discussion,we have executed the scheduler from backend and the Weekly off is now updated successfully for 16May2021 and the same has been confirmed from your end. Regards Wasim |
3,350 | Last Drawn Salary in PHL should be renamed as Asking Salary. | 13,452 | 5 | 2 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:50:30+05:30 | 2021-06-16T15:53:26+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13450, Hi Andrea Eugenio, As requested we have changed the label. Thanks and Regards, Deepan. M Ad... |
3,351 | Preferred Location should be accessible. | 13,453 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Data Correction | null | Interview and Selection Management | null | null | 2021-05-18T11:52:07+05:30 | 2021-06-03T05:54:07+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13452, Hi Andrea Eugenio, We can access the location, please try the same in new employee login Than... |
3,352 | After filling up the forms, 'submit button' should be accessible. | 13,454 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Data Correction | null | Application Management | null | null | 2021-05-18T11:53:43+05:30 | 2021-06-02T13:50:15+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13453, Hi Andrea Eugenio, We can access the location, please try the same in new employee login Tha... |
3,353 | Since there are fresh graduates who are applying, current role should only be ask for those applicants who have working experience | 13,455 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Offer Management | null | null | 2021-05-18T11:55:38+05:30 | 2021-06-02T13:50:16+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13454, Hi Andrea Eugenio, current role is non mandatory, so fresher can avoid. Thanks and Regards, Deep... |
3,354 | Date Availability for Work should also be asked. | 13,456 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:56:52+05:30 | 2021-06-16T15:53:27+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13455, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,355 | PMS New Joiners scheduler points - Please confirm if we reneable this the mail will not trigger to the existing employees - The mail to be triggered to the new joiners in the system. Please check and confirm | 13,457 | 5 | 3 | Closed | Varun Kumar S | explained over the phone | Product | Clarification | null | Goal Management | null | null | 2021-05-18T11:57:57+05:30 | 2021-06-08T19:49:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, As discussed over the phone, if you enable the scheduler, then the mail will trigger to those e... |
3,356 | For inclusivity dates of employment, there should be an option if the applicant is presently connected with the company. | 13,458 | 5 | 1 | Closed | Andrea Eugenio | urrently we don't capture this field, we will suggest to product team in future enhancement | Product | Clarification | null | Interview and Selection Management | null | null | 2021-05-18T11:59:14+05:30 | 2021-06-16T15:53:27+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13456, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,357 | Since there are fresh graduates who are applying, the should be an option wherein they can put their internship/on-the-job training details. | 13,459 | 5 | 3 | Closed | Andrea Eugenio | urrently we don't capture this field, we will suggest to product team in future enhancement | Customization | Clarification | null | Application Management | null | null | 2021-05-18T12:00:42+05:30 | 2021-06-16T15:53:28+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13458, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,358 | EID:1229 has raised leave from 11th May to 31st May and got approval. But he has worked on 12/5/2021 15/5/21 & 16/5/21-Weekly Off. 17/5/2021 So he wants to cancel the above mentioned days which he worked and weekly off days. When tried doing partial cancel, it is not allowing to cancel the Weekly off ... | 13,460 | 5 | 2 | Closed | Jayanthi D | leave cannot be cancelled on Weekly off dates | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-18T12:00:59+05:30 | 2021-06-02T13:50:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jayanthi D, As discussed ,We have understood that employee is not able to cancel the Leave .Kindly join this session we will check the same and upd... |
3,359 | Hi Technical Support, This message "Transaction is pending for approval\. Cannot modify..."prompted to us after clicking "Go" button beside Employee Search. Any account we tried, we got that message. Please try 0000187531. Please check. Thanks, Beth | 13,461 | 5 | 3 | Closed | Lilibeth P. Nayve | Queue Cleared | Product | Clarification | null | Application Access Management | null | null | 2021-05-18T12:01:23+05:30 | 2021-06-04T09:48:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lilibeth P. Nayve, We checked the same from our end and we did not receive the same error. However kindly c... |
3,360 | For previous employers, reason for leaving, name of immediate supervisor, and contact details of supervisor should be asked. | 13,462 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Patch Deployment | null | Offer Management | null | null | 2021-05-18T12:02:33+05:30 | 2021-06-16T15:53:28+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13459, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,361 | Dear Judhi, Unable to upload the reply from mail in employee attachment, error coming as invalid format. Kindly do the needful Regards, Supulaxmi Konar Hr-Operation | 13,463 | 4 | 3 | Resolved | Supulaxmi Konar | Suggested to compress the msg type to zip format and upload. | Product | Clarification | null | Job Data | null | null | 2021-05-18T12:03:25+05:30 | 2021-05-18T15:01:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, As discussed over the call, you were uploading msg type attachment and these typ... |
3,362 | If the user is still employed with the given company, reason for leaving should be disabled. | 13,464 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T12:06:01+05:30 | 2021-06-16T15:53:29+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13462, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,363 | UG/PG should be renamed as Highest Educational Attainment. | 13,465 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:07:22+05:30 | 2023-05-10T15:21:52+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13464, Hi Andrea Eugenio, We have renamed the filed as requested. Thanks and Regards, Deepan. M Ad... |
3,364 | Courses should be alphabetically arranged. | 13,466 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:09:35+05:30 | 2023-05-10T15:20:36+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13465, Hi, Currently we don't capture this field, we will suggest to product team in future enhancement, Hi... |
3,365 | Dear Vijaya, Please update the below mentioned employees Correct Relieving Date & Last Working Date in the System ASAP. Employee Id Employee Name System Relieving Date Correct Relieving Date & Last Working Date Remarks 10578 Brijesh Kumar Patel 19-03-2021 20-03... | 13,467 | 5 | 2 | Closed | Sandip Chanda | null | Product | Data Correction | null | Separation Management | null | null | 2021-05-18T12:09:42+05:30 | 2021-05-27T10:33:57+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will complete the below-mentioned activity and confirm from our end, ... |
3,366 | 'University' field should be removed. The detail asked is not necessary for application. | 13,468 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Data Correction | null | Application Management | null | null | 2021-05-18T12:11:14+05:30 | 2023-05-10T15:21:38+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13466, Hi Andrea Eugenio, We cannot remove "University' " field. Thanks and Regards, Deepan. M Adr... |
3,367 | 'Type' & 'Grade' should be removed. The details asked are not necessary for application. | 13,469 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | New Hire On-Boarding | null | null | 2021-05-18T12:12:48+05:30 | 2023-05-10T15:20:53+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13468, Hi Andrea Eugenio, We cannot remove Type' & 'Grade from the grid. Thanks and Regards, Deepa... |
3,368 | Course should be retained and Specialization should be removed | 13,470 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Data Correction | null | New Hire On-Boarding | null | null | 2021-05-18T12:16:41+05:30 | 2023-05-10T15:20:13+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13469, Hi Andrea Eugenio, We cannot remove Specialization from the grid. Thanks and Regards, Deepa... |
3,369 | Hi Team, Please run holiday schedular for following states as we had uploaded holiday (1st May) on 3rd May and it is not considered by system: Calendar Name Holiday Name Holiday Date Holiday Reason MAHARASHTRA MAY DAY 01-May-2021 MAY DAY GOA MAY DAY 01-May-2021 MAY DAY KERALA MAY DAY 01-May-2021 MA... | 13,471 | 5 | 1 | Closed | Sonali | run the absent scheduler | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-18T12:17:22+05:30 | 2021-06-02T13:50:17+05:30 | ask.adrenalin@myadrenalin.com, ravindra.mahind@bicworld.com | ask.adrenalin@myadrenalin.com, ravindra.mahind@bicworld.com | ravindra.mahind@bicworld.com | null | null | Clarification | Hi Sonali, As discussed over the call, We have run the absent scheduler from our end. Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k |
3,370 | Patch to fix the duplicate OT filing was deployed on April 28, around 10:00PM. As of today, we still found duplicate OT filing between May 3 - May 14. For your reference, attached file contains deleted duplicate OT records. | 13,472 | 5 | 3 | Closed | Sharon Ang | OT Request Duplicate Issue resolved. | Geo Product | Data Correction | null | Salary | null | null | 2021-05-18T12:18:16+05:30 | 2021-06-03T10:50:10+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, We will check internally regarding the OT duplicated patches we have provided you to deploy in ... |
3,371 | Date attended should be subdivided by 'From' and 'To' - this will help the recruiter identify if how long the applicant finished his/her degree. Also, some applicants attended more than one universities. | 13,473 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:19:10+05:30 | 2023-05-10T15:22:10+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13470, Hi Andrea Eugenio, Based on Year we need to identify the duration. In HRMS we capture completely . ... |
3,372 | Awards received should be asked. | 13,474 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Interview and Selection Management | null | null | 2021-05-18T12:20:25+05:30 | 2023-05-10T15:21:22+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13473, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,373 | The user should be asked details about Student Organization/Club/Society. It should include: Name of Organization, Position Held, Type of Organization, & Inclusive Dates (From & To). | 13,475 | 5 | 2 | Closed | Andrea Eugenio | null | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:21:59+05:30 | 2023-05-10T15:21:08+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13474, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,374 | 'Foreign Language (e.g. Mandarin, Fookien, Cantonese) should be included on the choices. Also, level of proficiency should be included. (e.g. basic, intermediate, advanced) | 13,476 | 5 | 2 | Closed | Andrea Eugenio | null | Product | Patch Deployment | null | Setup Reports | null | null | 2021-05-18T12:24:04+05:30 | 2021-06-16T15:53:33+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13475, Hi Andrea Eugenio, Language can be added in employee details form from Admin user, please refer the scre... |
3,375 | Hi Prakash Please find below list of employee they not appearing in annexure 2 report even after data uploaded. EMPLOYEE CODE EMPLOYEE PANNO Company 0422 AOYPM9483M OBPL 10076 BYTPK0803K OBPL ... | 13,477 | 5 | 1 | Closed | Rashmi Deshpande | We have provided the data | Product | Service Request | Payroll Management | Tax | null | null | 2021-05-18T12:25:28+05:30 | 2021-06-23T17:50:19+05:30 | vishal.parab@houseofanitadongre.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | vishal.parab@houseofanitadongre.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi Deshpande, Please find the below URL to join us through the zoom connection. https://us02web.zoom... |
3,376 | 'There should be a separate field where the applicants can put their training details. (Title of Training, Sponsoring Organization, & Inclusive Dates). | 13,478 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Data Correction | null | Application Management | null | null | 2021-05-18T12:25:31+05:30 | 2021-06-16T15:53:33+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13476, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,377 | 'There should be a separate field where applicants can put Character References (previous supervisors, for fresh graduates, previous professor). This should include: Name, Occupation, Company/Address, & Telephone/Cellphone number. | 13,479 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Data Correction | null | Application Management | null | null | 2021-05-18T12:26:58+05:30 | 2021-06-16T15:53:34+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13478, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,378 | The user can't upload other supporting documents. (File Format: Word File Size: 15.5 KB) | 13,480 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:28:53+05:30 | 2021-06-03T05:55:16+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13479, Hi Andrea Eugenio, We have added DOCX, please try to upload now. Thanks and Regards, Deepan... |
3,379 | The user should also be asked by questions stated on the screenshot attached. (Test Case # 50) | 13,481 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Succession Management | null | null | 2021-05-18T12:31:07+05:30 | 2021-06-16T15:53:34+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13480, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enha... |
3,380 | The system should include confirmation if all the information disclosed are true and correct. For format, see Test Case # 51. | 13,482 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:32:54+05:30 | 2021-06-16T15:53:35+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13481, Hi Andrea Eugenio, Please include in the image which is showing at the time of Signup. Thank... |
3,381 | ID Photo can't be uploaded on the system. | 13,483 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Interview and Selection Management | null | null | 2021-05-18T12:34:51+05:30 | 2021-06-16T15:53:36+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13482, Hi Andrea Eugenio, Photo Dimensions should be 106 x 80 is Recommended (.jpg,.gif) Please upload file Si... |
3,382 | Hi, Trying to upload License Fee update via Data Upload (CTC Upload) but there is an error message. Attach is the file i was trying to upload and the error message. | 13,484 | 5 | 3 | Closed | Desiree Arrojo | Clarification | Geo Product | Clarification | null | Salary | null | null | 2021-05-18T12:35:48+05:30 | 2021-05-18T13:55:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Desiree Arrojo, Please component short name LICENSEFEE. Whenever short name is mentioned component description... |
3,383 | The password can't be change. (new password: Sakdm123456.) | 13,485 | 5 | 2 | Closed | Andrea Eugenio | null | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T12:38:18+05:30 | 2021-06-03T05:55:26+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13483, Hi Andrea Eugenio, please random password like 'passwd@123' not old password Thanks and Re... |
3,384 | Since Morning we are getting error when we try to update "Zolog Metro Tiles Setup" Thanks & Regards Ankush Khanna AVP - HR & L&D SMC Group Landline: 011 - 30111000 Ext. 8780 / 8790 Mobile: 9650960021 <mailto:akhanna@smcindiaonline.com> akhanna@smcindiaonline.com ... | 13,486 | 5 | 3 | Closed | Ankush Khanna | zolog tile XML Generate | Product | Configuration | null | Setup HRMS | null | null | 2021-05-18T12:42:50+05:30 | 2021-06-04T16:48:45+05:30 | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | null | null | Clarification | Below mention error is coming for the same at the time of refreshing the page. Thanks & Regards, Yogesh Gupta Sr. Manager- HR & L&D SMC Group of Companies Landline: 011 - 30111000, Extn. 8755 Mob. No. 9717590675 SMC Values: Passion | Integrity | Relationship | Innovation | Trustw... |
3,385 | After tax data spool we need to enter expats data and add. This time new window opens. Therefore, please suggest what all needs to fill and submit. Attached File : New emp add in tax data spool.JPG | 13,487 | 5 | 4 | Closed | Amit Bhagat | Q4 error correction | Product | Data Correction | null | eTDS | null | null | 2021-05-18T13:04:55+05:30 | 2021-06-08T14:50:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, Based on our discussion over the call, we understood that you like to know whether to check ... |
3,386 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sarvanan, Please find attached emails from the team members of the error about “Something went wrong”. Please need your kind assistance. T... | 13,488 | 5 | 1 | Closed | KRITIKA KUMAR | patch deployed | Product | Patch Deployment | Performance Management | Goal Management | null | null | 2021-05-18T13:54:15+05:30 | 2021-08-05T19:49:01+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, arun.v@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, arun.v@myadrenalin.com | amit.sangha@abaninvestment.com | null | null | Software Problem | ?Hi Kritika, Let me check and share you the feedback shortly. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadre... |
3,387 | Hello AES Team, May we request that this portal (freshdesk) will have 15 days period before tagging the open issues as closed (automatically closed by the system) the same way the CSP work. I would like to remind that our team, is also doing other task aside from HRIS Module Testing. On top of the testing they... | 13,489 | 5 | 1 | Closed | Andrea Eugenio | clarification on freshdesk | Product | Clarification | null | My Information | null | null | 2021-05-18T13:59:29+05:30 | 2021-05-18T14:27:19+05:30 | eugenio_ab@pbb.com.ph | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?_method=get&page=3&requested_by=0&wf_filter=open_or_pending, Hi Andrea Eugenio, Please be noted tha... |
3,388 | Hi, The below mentioned employees attendance details should be updated as mentioned. ECWBLR01503 - W/o Saturday & Sunday, May 2nd should be W/o and 7th May should be working day. ECWBLR02076 - W/o Saturday & Sunday, 3rd May should be working day. ECWBLR02117 - W/o Sunday & Monday, May 1st should be Holiday and not W... | 13,490 | 5 | 3 | Closed | Manju M | Please be informed,we have now updated the calendars of the employee as requested,please check the same and confirm us. | Product | Data Correction | null | Time & Attendance Management | null | null | 2021-05-18T14:43:00+05:30 | 2021-07-06T15:20:10+05:30 | null | null | null | null | null | Service Request | created_by: 2043097241120 time: 2021-05-18 09:13:00 UTC, Hi Manju M, Please be informed,we have now updated the calendars of the employee as requested,please check the same and confirm us. Regards Wasim |
3,389 | Please note that in Q2 assessment, form of Kanhu Charan Behera (6068) is been pending for approval under Jacob Poochakatill Joseph (4013) but it should be under Ajay Mishra (6074). Request you to bring back the form to Ajay Mishra (6074). | 13,491 | 5 | 3 | Closed | Meghana S M | data Change done as per request | Product | Data Correction | null | Performance Management | null | null | 2021-05-18T14:45:56+05:30 | 2021-06-02T15:50:25+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, We have shared the session link to your IT team. Once they have connected, we will do the requ... |
3,390 | Hi, Request you to do needful at the earliest. Please find attachment for the list of employees for your reference. Best regards, Pinkiiy Raval | 13,492 | 5 | 3 | Closed | Vaishali Raut | self appraisal reset done as per request | Product | Data Correction | null | Performance Appraisal | null | null | 2021-05-18T15:02:12+05:30 | 2021-05-20T13:16:34+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, Please provide us sometime, we will schedule the session and reset the self appraisal form. ... |
3,391 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Pls clear the block and rectify the issue. Thanks Sonali From: Badavath Jhansi <Badavath.Jhansi@artfertilityclinics.com> Sent: 18 May 2... | 13,493 | 5 | 1 | Closed | Sonali Srivastava | password block | Product | Clarification | null | null | null | null | 2021-05-18T15:15:17+05:30 | 2021-06-02T15:50:25+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Sonali Srivastava, As per request, We have removed the password bock the reported employee from our end, Kindly check from your end and share feedback. |
3,392 | Dear Team, Please suggest or guide that how we can get the details of all the employees who are showing active in system just because of their final closure pendency. | 13,494 | 5 | 2 | Closed | Sandeep Jangid | Final closure pending ireporter | Product | Clarification | null | Separation Management | null | null | 2021-05-18T15:24:18+05:30 | 2021-05-18T17:45:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandeep Jangid, Based on your concern, suggest or guide that how we can get the details of all the employees w... |
3,393 | dear team, we required to change mail format, kindly suggest how to we are change mail formats. | 13,495 | 5 | 2 | Closed | Sandeep Jangid | Mail content builder | Product | Clarification | null | Employee Information | null | null | 2021-05-18T15:26:58+05:30 | 2021-05-18T17:45:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13494, Hi Sandeep Jangid, Based on your concern regarding change mail format in the application, we will connec... |
3,394 | Hi Veera, As discussed, pls update auth. Signatory on offer letter. We will let you know for other template later. Thanks & Regards, Vasudev Tyagi | Manager - Human Resource Religare Finvest Limited | 1st Floor, Tower A, Prius Global, Plot No. A-3, A-4, A-5, Sector - 125, Noida, Uttar Pradesh - 201301 | 13,496 | 5 | 1 | Closed | Vasudev Tyagi | As per your request we have added the auth signatory in the offer letter for the the template RFL_EXEC. Now the signature is reflecting in the offer letter and the same has been confirmed from your end.
| Product | Configuration | null | Offer Management | null | null | 2021-05-18T15:47:13+05:30 | 2021-06-02T16:50:05+05:30 | alexander.c@myadrenalin.com | alexander.c@myadrenalin.com | alexander.c@myadrenalin.com | null | null | Clarification | Hi Vasudev Tyagi, As per your request we have added the auth signatory in the offer letter for the the template RFL_EXEC. Now the signature is reflecting in the offer letter and the same has been confirmed from your end. Regards, Veerapandian R |
3,395 | Dear Sir / Madam, We would like to understand how we can access to statutory auditors to verify certain form example Travel Request, Travel Expense, Petty Cash, Reimbursements Forms. where auditors will be see in details like Per day allowance and how many day is calculated in the claim form in Travel expenses and ... | 13,497 | 5 | 4 | Closed | Jagadish | We don't have an option to give form access to the External auditor.
This access is for your Makino Employee | Product | Configuration | null | Workflow | null | null | 2021-05-18T16:36:30+05:30 | 2021-06-03T11:49:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jagadish, We will initiate the session and check on the above-reported concern please provide us a timeline., ... |
3,396 | Dear Support, We have been raised issue with savior biometric data not reflecting in Amity. Checked below given staff and able to see biometric data in Amity integration table. As per user department they have assigned duty roaster for staff but unable to see the biometric data in Amity calendar. Kindl... | 13,498 | 5 | 3 | Closed | Harshit Bajaj | shift transaction stuck in queue due to network slowness | Customization | Data Correction | null | Absence, Time and Attendance | null | null | 2021-05-18T16:40:43+05:30 | 2021-06-04T12:49:14+05:30 | harishak@americanoncology.com, harshitb@americanoncology.com, anils@americanoncology.com, bashas@americanoncology.com, kadiravan.p@myadrenalin.com, kohima.g@myadrenalin.com, venkateswaran.c@myadrenalin.com, praneeth.y@myadrenalin.com, srinivasaa@citizenshospitals.com | harishak@americanoncology.com, harshitb@americanoncology.com, anils@americanoncology.com, bashas@americanoncology.com, kadiravan.p@myadrenalin.com, kohima.g@myadrenalin.com, venkateswaran.c@myadrenalin.com, praneeth.y@myadrenalin.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ashok Chakravarthi Maddam, We have scheduled the session with Mr. Harish for another query ra... |
3,397 | If Request reliving date is higher than 30 days the Actual reliving date gets replaced with the date which is selected as requested date, which is error. As per our requirement system should calculate Actual Reliving date as 30 days only. If the date needs to be amended to less/more than 30 days the rights lies only ... | 13,499 | 4 | 3 | Resolved | Raksha Dayma | Configuration | Product | Configuration | null | Separation Management | null | null | 2021-05-18T16:41:29+05:30 | 2021-05-18T21:23:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, During analysis, we observed that when the request reliving date has selected then automatically... |
3,398 | Hi Rumana, As discussed by Nazia , we would require a report with all staff Education details. Request you to enable this report for us on priority. Any queries - Kindly contact Nazia or Myself (8971346298) Regards, Judaea Vanbuerle | 13,500 | 5 | 4 | Closed | Judaea Vanbuerle | ireporter created and none of the users filled education details in system. | Product | Configuration | null | Job Structure | null | null | 2021-05-18T16:44:59+05:30 | 2021-05-26T11:27:42+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, For the reported query, we have created the new ireporter in system. Please find the report name as 'Education Details Report - i... |
3,399 | hi, There are duplicate entries in contact details form. please chheck. Regards Aishwarya | 13,501 | 4 | 1 | Resolved | Aishwarya KV | The mentioned issue occurred due to the duplicate contact details details entry. We have cleaned up the duplicate entries from backend. Also We have deployed the patch to fix the duplicate entries in contact details.
Patch id : QA_831_ADL_2009_20788 | Product | Patch Deployment | null | My Information | null | null | 2021-05-18T16:56:05+05:30 | 2021-05-18T17:41:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, The mentioned issue occurred due to the duplicate contact details details entry. We have clea... |
3,400 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, The employee is getting logged out automatically after signing in the system. Please assist. Employee name : Jocelyn Placeros Mang... | 13,502 | 5 | 1 | Closed | KRITIKA KUMAR | Employee check with chrome browser | Product | Clarification | Admin Module | Application Access Management | null | null | 2021-05-18T17:26:38+05:30 | 2021-06-23T16:49:23+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, lavinia@phs.ae | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, lavinia@phs.ae | lavinia@phs.ae | null | null | Clarification | Hi KRITIKA KUMAR, Hope the employee is using Chrome browser. Adrenalin ME Support |
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