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3,301 | As discussed, Consultant absent reminder to be stopped on urgent basis | 13,403 | 5 | 4 | Closed | Harisha Kamath | customisation needs to be done | Product | Clarification | null | Workflow | null | null | 2021-05-17T19:08:05+05:30 | 2021-06-03T14:50:33+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, Please provide us sometime, we will share the link by 10 AM Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/168053055 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/207174132 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Based on your request, we will connect tomorrow and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/735822377 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, As discussed over the phone, we understood that you want to capture the attendance data for consultant employees but they should not receive the continuous absent reminder in system. We can make their attendance type as NO in system to not receive the mail but they're attendance will not be available in system. Only for stopping the continuous absent mails, we need to do customisation in system. If you are fine with the customisation, then update the status to us, we will be redirecting the same to the respective team to do the feasible study. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,302 | Few errors in UAL 1. Employee position and authsign not reflecting. | 13,404 | 5 | 1 | Closed | Supulaxmi Konar | no such requirement was given. | Product | Clarification | null | Letter Request | null | null | 2021-05-17T19:12:14+05:30 | 2021-06-01T20:50:14+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241532 time: 2021-05-17 13:42:14 UTC, Hi Supulaxmi Konar, Please note that 'Unauthorized absenteeism Letter' is created as a common letter to use across the organization. No requirement has been given to us to create with two different signatures. Position short title was requested from your end present as same in letter template mapping form. If position name is required, position name can be mapped in document designer. ( please check with your team and finalize whether posn short title or posn name is required) The requirement was given to provide letter with Mr. Bharat Pawar Signature as it is a letter used commonly across organization. Please confirm whether you want signature of Mr. Jitendra or Mr. Bharat Pawar or to bifurcate signature based on the position or authsign role. These are changes being requested from your end and please reach us through Freshdesk for the same as it requires time and effort from our end. Again, we would like to highlight that this is not an error , this will be taken as requirement change through freshdesk. Thanks, Sumithra |
3,303 | Dear Team, One of our employee trying to updating Let Out in TAX Declaration he is getting error (V009900), attached screenshot for your reference, plz check. Regards Mahendra | 13,405 | 5 | 4 | Closed | Madhu sudhan reddy | lender name not entered | Product | Clarification | null | Tax | null | null | 2021-05-17T20:24:58+05:30 | 2021-05-23T19:50:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, For the reported query, please navigate to message editor form and choose the message type as validation, click synch message and then generate XML button. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, We tried reaching you over the phone but your number is not connecting. For the reported query, please follow the below steps. 1. Go to Message Editor form. 2. Choose the Message Type as Validation and click Go button. 3. Click Synch Messages button. 3. Click Generate XML Button. The Message for V009900 -'In Let Out Details-Name of the lender is mandatory' Kindly inform the user to enter the lender name in Let Out tab. If any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,304 | As discussed need to enable tax and annual salary related reports to one of our accounts person (1187 employee id) note: all tax related report as per act | 13,406 | 5 | 4 | Closed | Yogaraju M | report access provided | Product | Clarification | null | Payroll Management | null | null | 2021-05-17T20:45:07+05:30 | 2021-06-02T19:55:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13311, Hi Yogaraju M, As per the query ,We have understood that need to provide access for the form of salary register.Please provide us some time we will check the same and update you the status., Hi Yogaraju M, As per your request ,We have provided access for all the reports from PAYROLL. . Kindly refer the Annual Salary register Horizontal/veritical, Horizontal tax computation sheet , salary register for the month and others .We request you to check the same and update us in case of clarification. |
3,305 | Saved goals need to be deleted for Emp-NBHC02311 from back end. | 13,407 | 5 | 2 | Closed | Priyanka Hanfode | Goals deleted from backend. | Product | Service Request | null | Goal Management | null | null | 2021-05-17T23:07:39+05:30 | 2021-06-02T00:51:23+05:30 | null | null | null | null | null | Service Request | created_by: 2043097241383 time: 2021-05-17 17:37:39 UTC, Hi Priyanka, Goals have been deleted for Emp-NBHC02311 from back end. Please check and confirm. Regards, Judhistira.M, Thanks Priyanka Hanfode Assistant Manager Human Resources [cid:image002.png@01D74B7B.7D6FF9B0]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1224 | Mob: +91-9769644933 | Web: www.nbhcindia.com<http://www.nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications. , done Priyanka Hanfode Assistant Manager Human Resources [cid:image002.png@01D74B7B.ADA45E50]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1224 | Mob: +91-9769644933 | Web: www.nbhcindia.com<http://www.nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications. , done Priyanka Hanfode Assistant Manager Human Resources [cid:image002.png@01D753A9.1C9A9470]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1224 | Mob: +91-9769644933 | Web: www.nbhcindia.com<http://www.nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications. |
3,306 | Hello AES Team, Good day, I would like to request that all users must able to view, edit /update all ticket raised by other users (PBB users/process owners), like how the CSP work. To properly monitor the ticket that was raised by other user, to avoid multiple tickets with the same issue. Hoping for your immediate feedback on this, before we use freshdesk in raising new tickets related to candidate portal. Thank you and Godbless. -------------------------------------- IYAH Andrea Eugenio, PBB PMO | 13,408 | 5 | 3 | Closed | Andrea Eugenio | Clarification on freshdesk | Product | Clarification | null | Organization Structure | null | null | 2021-05-18T06:37:36+05:30 | 2021-05-18T10:40:44+05:30 | ordan_em@pbb.com, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, tcg@pbb.com.ph | ordan_em@pbb.com, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, tcg@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, We shall do the needful and update you shortly.. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello @ Priyadharshini K, This is noted, hope to resolved within the day so other tickets will be directly raise in this portal. Thank you, Hi Andrea Eugenio, Needful done as per request. Please check & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priyadharshini K, Per checking it is already working, other user can already view other tickets. We can already close this ticket. Thank you and God Bless., In addition to this, may I ask if only AES team is authorized to closed the ticket?, Hi Andrea Eugenio, Closing should be done by your end. Please close the ticket if the reported concern is already rectified. Please rate the tickets to help us to understand the feedback from you. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya, How can I able to close the ticket?, per checking no CLOSED button or label reflected in my screen. Thank you., Hi Andrea Eugenio, Please refer the below screenshot to close the ticket. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
3,307 | Hi Gowtham, Below employees data is not available in annual review. 334062 MALLIK SAB 50295 N. SYED SADATH 50304 A.N. BASAVARAJA 301523 R MALLIKARJUN 301582 Sangamesh Irappa Kamatagi Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 13,409 | 5 | 1 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Performance Appraisal | null | null | 2021-05-18T08:15:56+05:30 | 2021-06-02T10:51:08+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Clarification | Hi Gyanamayee, Please find below remarks, for these employees reversal was not done. And they have not filled the Annual review yet after completing the Goal setting. 2 employees are inactive and for others, on selecting the correct calendar the goals are visible. Employee ID Name Remarks 334062 MALLIK SAB Inactive employee - use advanced employee summary in Annual Review form and select employee, goals are visible. 50295 N. SYED SADATH In the Annual review form, select calendar 2020-21, goals are visible. 50304 A.N. BASAVARAJA In the Annual review form, select calendar 2020-21, goals are visible. 301523 R MALLIKARJUN In the Annual review form, select calendar 2020-21, goals are visible. 301582 Sangamesh Irappa Kamatagi Inactive employee - use advanced employee summary in Annual Review form and select employee, goals are visible. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
3,308 | Function Manager change in Resignation Workflow | 13,410 | 5 | 3 | Closed | Durgadevi R | actor change requested | Customization | Data Correction | null | Separation Management | null | null | 2021-05-18T08:42:27+05:30 | 2021-06-02T10:51:08+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Durgadevi R, As per the reported query, we understood that you want to change the functional manager. Please provide us sometime, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, Please join the below session link. https://fastsupport.gotoassist.com/425502888 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, Based on your request, we have changed the approver id from the back end. And the same has been reflecting in the front end and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,309 | dear team, Please remove the below employee resignation entries from backend. APHDT20291 | 13,411 | 5 | 2 | Closed | Tirupathiraju | clean up done as requested | Product | Data Correction | null | Separation Management | null | null | 2021-05-18T09:50:34+05:30 | 2021-05-20T21:06:49+05:30 | pradeepta.barik@apollopharmacy.org | pradeepta.barik@apollopharmacy.org | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, we will check the feasibility and remove the below employee resignation entries from backend. APHDT20291 Will update you once it is removed. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Tirupathiraju, We need to check one point, please connect the AHEL database and application servers.Srujana Mittapalli Regards, Srujana.M, Hi Tirupathiraju, Request you to please provide the server access of AHEL, to close the query on Separation. Thanks and Regards, Dhivya . V, Dear sir, Please provide the access. *Thanks & Regards* *V.Tirupathi Raju** - HR* *Apollo Pharmacy* *Apollo Hospitals Enterprises Ltd.* *Hyderabad* *9100798458* On Wed, May 19, 2021 at 12:49 PM Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Tirupathiraju, > > Request you to please provide the server access of AHEL, to close the > query on Separation. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Tue, 18 May at 11:45 AM , Srujana Mittapalli < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Tirupathiraju, > > We need to check one point, please connect the AHEL database and > application servers.Srujana Mittapalli > > Regards, > Srujana.M > > > > > On Tue, 18 May at 9:55 AM , Iswarya Saravanan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Tirupathiraju, > > we will check the feasibility and remove the below employee resignation > entries from backend. > > APHDT20291 > > Will update you once it is removed. > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Tue, 18 May at 9:50 AM , Tirupathiraju < > tirupathiraju_v@apollopharmacy.org> wrote: > dear team, > > Please remove the below employee resignation entries from backend. > > APHDT20291 > > 13411:1025874 > , Hi Tirupathiraju, As requested, we have removed the separation entries, please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
3,310 | Please delete duplicate OT records with BLANK/NULL PAY DATE. Please also provide us an extract of deleted records. We still found duplicate OTs even if the patch that was supposed to fixed this issue was already deployed to production. | 13,412 | 5 | 4 | Closed | Sharon Ang | Deleted the OT Duplicates | Geo Product | Data Correction | null | Salary | null | null | 2021-05-18T10:03:55+05:30 | 2021-05-18T11:54:42+05:30 | sharon.ang@primergrp.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/discussions, Hi Sharon Ang, We are working on this deletion, we will update you once the deletion has been done as requested., Hi Sharon Ang, As mentioned, we have deleted the duplicated OT records with pay date as NULL. Also we have attached the deleted records from our end. Kindly check the same from your end., Hi Anish, I will close this but I will create another ticket for the re-investigation of duplicate OT records. |
3,311 | Dear Adrenalin Team, Since confirmed payroll process was reversed, all employees are getting Failed transactions in their Adrenalin Application. Please check, sample cases of one approving authority is enclosed for your reference. Code Name ERROR DESCRIPTION FORM ID RAISED ON QUEUE ID STATUS M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 67d895563cbe488e F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 67d895563cbe488e F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 67d895563cbe488e F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 67d895563cbe488e F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 67d895563cbe488e F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 6cfff7ae92bd41eb F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 6cfff7ae92bd41eb F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 6cfff7ae92bd41eb F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 6cfff7ae92bd41eb F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 6cfff7ae92bd41eb F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 729970287fc74eef F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 91d943e7058d4a82 F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 91d943e7058d4a82 F M2778 Monika Goel Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 91d943e7058d4a82 F M2784 Amit Garg Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier LMS_LEAVEREQUEST 14-May-2021 ea136f5545e9458b F M2784 Amit Garg Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 6bb23fc707eb40be F M2784 Amit Garg Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 6bb23fc707eb40be F M2784 Amit Garg Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 6bb23fc707eb40be F M2796 Ashish Shrivastava Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 e5e4b5354b3a4a82 F M2796 Ashish Shrivastava Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 ad752dd5669a4ed5 F M2796 Ashish Shrivastava Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 22333e82739d42bc F M2796 Ashish Shrivastava Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 4c9411788ba54415 F M2796 Ashish Shrivastava Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 4c9411788ba54415 F M2796 Ashish Shrivastava Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 4c9411788ba54415 F M2796 Ashish Shrivastava Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 15-May-2021 4c9411788ba54415 F M2848 Monika Rathor Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 14-May-2021 b1008d4ba5c74be9 F M2848 Monika Rathor Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 14-May-2021 dccc1094d286411f F M2848 Monika Rathor Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 14-May-2021 dccc1094d286411f F M2848 Monika Rathor Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 14-May-2021 76d3012233f84f00 F M2848 Monika Rathor Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 14-May-2021 76d3012233f84f00 F M2848 Monika Rathor Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier ATT_01_03_10 14-May-2021 76d3012233f84f00 F Thanks & Regards Ankush Khanna AVP - HR & L&D SMC Group Landline: 011 - 30111000 Ext. 8780 / 8790 Mobile: 9650960021 akhanna@smcindiaonline.com <mailto:akhanna@smcindiaonline.com> www.smcindiaonline.com <http://www.smcindiaonline.com/> SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy -- Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions. | 13,413 | 5 | 3 | Closed | Ankush Khanna | transaction already processed error due to queue slowness | Product | Clarification | null | Workflow | null | null | 2021-05-18T10:22:54+05:30 | 2021-06-02T11:50:34+05:30 | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | null | null | Software Problem | Hi Ankush Khanna, Post analyzing on the above reported query, we have observed that the AR transactions are processed fine without any issue. Due to the slowness in the queue processing where all the transaction are already processed and then getting failed with error Q_REC_NOT_FOUND: Record not found in the queue. Might be processed earlier, if the approver tried to the approve the transaction which is already processed ( might occurs due to slowness in queue processing of the transactions) We observer no issue in the transactions, all got completed successfully. Please check and let us know if the same error occurred again to further analyses on the same. NOTE: This error found to be occurred even before the confirm process reverse activity done. Thanks & Regards, Mohamed Moosa A |
3,312 | Testing for customer | 13,414 | 5 | 1 | Closed | Priyadharshini K | Raised for testing PBB customer close option. | Product | Clarification | null | Workflow | null | null | 2021-05-18T10:32:46+05:30 | 2021-05-24T14:53:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Please close, open , open, Hi Priyadharshini K, open Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
3,313 | Hi i have donated a gift a leave to Sneha Anilkumar Nair - TG3674, the form was not approved and not reflected in employee queue also. can you please check and approve it. Thanks Karthik | 13,415 | 5 | 2 | Closed | Karthik Sivakumar | stuck up in queue t | Product | Data Correction | null | Workflow | null | null | 2021-05-18T10:37:23+05:30 | 2021-05-20T12:36:05+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Karthik Sivakumar, During a check, the transaction got stuck in a queue. We have corrected and approved based on your request. Now it is pending with the 2nd level for approval. Attached screenshot for your reference. Regards Raghu.T |
3,314 | The S+1 appraisal of P2169 ^ Ravish Kumar .B.S is completed and submitted to next level. However it is not reflecting on the tray of P0268 ^ Jitendra Prasad. | 13,416 | 5 | 3 | Closed | Pratap Singh | Data correction - Updated the Self Appraisal to Pending Status. | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-05-18T10:37:27+05:30 | 2021-06-14T10:16:00+05:30 | aishwary.singh@myadrenalin.com | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the The S+1 appraisal of P2169 ^ Ravish Kumar .B.S is completed and submitted to next level. However it is not reflecting on the tray of P0268 ^ Jitendra Prasad. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post checking the below case is the old one which is approved on 7th May 2021 and the internall customization team have provided the patch deployed in the server on last friday (14th May 2021). Please check in the "Raised by Me" form and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, S+1 approved but not reflecting in S+2 Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] , Hi Pratap Singh, Please check with the Employee - P2169 ^ Ravish Kumar .B.S that the Self Appraisal can be again updated to saved status as the employee need to submit the Self Appraisal again to chek whether it is pending with the S+2 Please do the needful and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Save summit button not refection, refer to screenshot [cid:image001.png@01D74BFE.572C33D0] [cid:image002.png@01D74BFE.572C33D0] Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line - +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] , Hi Pratap Singh, Please check with the Employee - P2169 ^ Ravish Kumar .B.S to submit the Self Appraisal and check with the Approvers Tray. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Please find the comments of HR team:- Already S+1 comments and ratings were provided and submitted for next level. Now the form is again send back to self, were there is no data of S+1 reflecting., Hi Pratap Singh, Hope the issue has been addressed and employee has submitted his self appraisal. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
3,315 | Qualifications of the job vacancy should be included. (e.g. Chinese speaking, can drive motorcycle and/or car), Please refer to screenshot below. | 13,417 | 5 | 3 | Closed | Andrea Eugenio | Clarification | Product | Clarification | eRecruitment | null | null | null | 2021-05-18T10:46:35+05:30 | 2021-07-07T08:48:53+05:30 | manuel_sakd@pbb.com.ph, delrosario_lo@pbb.com.ph, cortes_mm@pbb.com.ph, enriquez_jf2@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, delrosario_lo@pbb.com.ph, cortes_mm@pbb.com.ph, enriquez_jf2@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, Please add the description in "Function Profile" form. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, The vacancy was lost. / Failed Thank you. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Hi Deepan, For your checking, the vacancy was lost in UAT Candidate Portal., Hi Andrea Eugenio, Vacancy end Date might crossed, please raise fresh and validate the same. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,316 | For salutation, "Atty." should be included. Please refer to screenshot below. | 13,418 | 5 | 2 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | null | null | null | 2021-05-18T10:49:26+05:30 | 2021-06-03T05:55:40+05:30 | manuel_sakd@pbb.com.ph, cortes_mm@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph | manuel_sakd@pbb.com.ph, cortes_mm@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13417, Hi Andrea Eugenio, Please new salutation in "Two Field Master - HRMS" form under salutation Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Salutations can be added via Two Field - HRMS / Passed Thank you. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,317 | "Last Drawn Salary" is should be renamed as 'Asking Salary'. Please refer to screenshot below | 13,419 | 5 | 1 | Closed | Andrea Eugenio | patch | Product | Patch Deployment | null | null | null | null | 2021-05-18T10:54:33+05:30 | 2021-06-03T05:55:54+05:30 | manuel_sakd@pbb.com.oh, cortes_mm@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph, manuel_sakd@pbb.com.ph | manuel_sakd@pbb.com.oh, cortes_mm@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph, manuel_sakd@pbb.com.ph | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, We have changed the field as requested, please clear the cookies and history from the browser and validate the same. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Last Drawn Salary is renamed as Asking Salary / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Hi Andrea Eugenio, Noted Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,318 | "Industry" should be removed. Since the nature of PBB is banking. The applicant may also find it difficult to identify the difference between 'industry' & 'fuctional area'. Please refer to below screenshots. | 13,420 | 5 | 2 | Closed | Andrea Eugenio | Clarification | Product | Patch Deployment | null | null | null | null | 2021-05-18T10:58:24+05:30 | 2021-06-03T05:56:06+05:30 | manuel_sakd@pbb.com.ph, delrosario_lo@pbb.com.ph, enriquez_jf2@pbb.com.ph, teodoro_et@pbb.com, cortes_mm@pbb.com.ph | manuel_sakd@pbb.com.ph, delrosario_lo@pbb.com.ph, enriquez_jf2@pbb.com.ph, teodoro_et@pbb.com, cortes_mm@pbb.com.ph | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13419, Hi Andrea Eugenio, We cannot removed Industry but we have made non Mandatory field and removed extra field in drop down expect Banking. Internal Query: select * FROM ERM_MYPAGE_TABLEVALUES WHERE MYP_FIELD_NAME ='EREC_CUR_INDUSTRY' and MYP_FIELD_TEXT <> 'Banking' AND MYP_LANGUAGE_CODE = 'ENG' Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Under 'Industry' field, banking is the only option / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,319 | Dear Team, Please reactivate them in Amaaz and the new joining date is 20th May 2021 Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager - Human Resources Mobile: +9607785748 From: Wathsala Jinadari (TMA\HR) Sent: Tuesday, May 18, 2021 10:27 AM To: Nuwan Dissanayake (TMA\HR) <Nuwan.Dissanayake@transmaldivian.com>; Chathura Kasturiratna (TMA\Finance) <Chathura.Kasturiratna@transmaldivian.com> Subject: Amaaz/Ramis Activation Dear Nuwan/Chathura, Kindly activate below employee in respective system. 10963 Ahmed Ziyan Naseer 11040 Hassan Najeel Best Regards Wathsala Jinadari Senior Executive - Human Resources Mobile: +9607318789 | 13,421 | 5 | 1 | Closed | Nuwan Dissanayake | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-05-18T10:58:31+05:30 | 2021-06-02T11:50:34+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com | null | null | null | Service Request | Hi Nuwan Dissanayake, Good Morning. As per the request, we will reactivate the below employees and update the the new joining date is 20th May 2021. 10963 Ahmed Ziyan Naseer 11040 Hassan Najeel We will update and revert you. Thanks in Advance. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Nuwan Dissanayake, As per the request, we have reactivated the below employees and update the the new joining date is 20th May 2021. Also we have verified for the Login of both the employees. 10963 Ahmed Ziyan Naseer 11040 Hassan Najeel Please chcek and confirm and if any help required from our end please reach us over call. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
3,320 | Dear Gowtham, Below employees data is also not reflecting. 301515 Arun Balu More 301500 G RUDRAMUNI 301515 VASANTHAKUMAR Y N 301583 Suresh A P Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 13,422 | 5 | 1 | Closed | Gyanamayee Swain | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | 2021-05-18T10:59:47+05:30 | 2021-06-02T10:51:09+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Clarification | Hi Gyanamayee, For all 4 employees reported, the goals are reflecting in Goals Summary Report. Please generate the report and recheck from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
3,321 | Hi, Need to upload NON-CONFI salary adjustment effective May 1, 2021 but i always encounter this error. Could you please help me address this? Thank you | 13,423 | 5 | 3 | Closed | Desiree Arrojo | Re-configured the template | Geo Product | Configuration | null | Salary | null | null | 2021-05-18T11:01:23+05:30 | 2021-05-19T15:50:00+05:30 | deepan.m@myadrenalin.com, malou@healthyoptions.com.ph | deepan.m@myadrenalin.com, malou@healthyoptions.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Desiree Arrojo, Please attach the sheet & share to us. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priya, Appreciate your immediate response. See attached file. Thank you! Regards, Desiree , Hi Desiree Arrojo, We checking the above concern internally. note: downgrading the ticket to high, as urgent ticket indicate show stopper. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, This is noted, Priya. Had to tag is as urgent because Malou will process the payroll tomorrow and the new amounts should be loaded in the system today because she runs the payroll at 10am tomorrow. Will wait for your update. Thank you, Desiree, Hi Desiree Arrojo, We have resolved the concern, please check & confirm. note: we have verified the same form our end by verifying the provided data. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priya, I generated the Salary Details to compare previous data versus current (supposedly uploaded data) but no changes were made. Still the same salary. I also generated CTC History and nothing showed up for May 1, 2021 effectivity date. Randomly checked some employees with supposedly salary adjustment but their salaries are still the same. Please help double-check. Thanks, Desiree, Good morning Priya, I tried loading the salary of BW staff. After loading, upon checking their salary details, it's now gone. Values are 0.00. See attached file with screenshots. CTC Upload Nonconfi states SUCCES but 0.00 value in actual Salary Details. Please help address ASAP. Malou will process payroll now. thanks, @Deepan Murugan<mailto:deepan.m@myadrenalin.com>, Here is the file that must be uploaded. All 3 sheets/tabs. I only started with BW as “trial.” For your reference. Thank you! Regards, Desiree , Hi Desiree Arrojo, Deepan already helped uploading the new salary. Please revert us if still problem persist. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priya, Yes, appreciate the help of @deepan.m@myadrenalin.com<mailto:deepan.m@myadrenalin.com>. I have generated the Salary Details report. See attached. I compared the Loading File vs. Uploaded file and I noted several discrepancies. Refer to those in red font. Please help address the remaining issues. Thank you! Regards, Desiree , Hi Priya and Deepan, I also noticed the PPAGIBIG_ER and PPAGIBIG_EE of those employees with salary adjustment are now set at 0.00. Need to revert it to the original amount of Php100.00 for both components. Thank you! Regards, Desiree , Hi Priya and Deepan, As instructed, I generated a new report but still the same people with discrepancies. Employee ID Employee Name Date of Joining Designation CTC CTC LOADING FILE DIFFERENCE 14-5127 BELANDRES, LOBE B. 7/30/2014 CSHR 18,000.00 21,000.00 3,000.00 99-0052 BATOY, LUZ MAVIS C. 11/2/1999 CA-3 29,000.00 32,000.00 3,000.00 08-0313 PACCIAL, NOREEN A. 4/11/2008 CA-3 29,000.00 30,500.00 1,500.00 14-0613 ESPINO, VANESSA G. 6/9/2014 CA-1 23,700.00 25,000.00 1,300.00 17-0880 PARAISO, ERICKA ANNE E. 11/16/2017 CA-1 22,200.00 23,500.00 1,300.00 19-6318 BERMACHEA, HAZEL MAY R. 4/30/2019 CSHR 16,500.00 17,500.00 1,000.00 99-0041 CABALLES, JERRY M. 8/7/1999 SA 20,000.00 21,000.00 1,000.00 Thank you! Regards, Desiree |
3,322 | Functional area should include all the PBB department/group/center have. Please refer to screenshot below. | 13,424 | 5 | 2 | Closed | Andrea Eugenio | Configuration | Product | Configuration | null | Requisition Management | null | null | 2021-05-18T11:02:58+05:30 | 2021-06-03T05:56:24+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, Please add in "Two Field Master - HRMS" form against "Function Area" Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Additional Functional Area details can be added / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,323 | Dear Vijaya, Please find the below path and Upload the COVID19 Letter and category name will be "COVID19" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Chanda- Arohan\COVID-19 Thanks, Sandip Chanda 8585059226 | 13,425 | 5 | 3 | Closed | Sandip Chanda | Bulk uploaded | Product | Service Request | null | Employee Information | null | null | 2021-05-18T11:04:51+05:30 | 2021-05-18T11:51:41+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12960, Hi Sandip Chanda, As discussed over the call, We have uploaded the covid 19 letters from our end, Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k |
3,324 | Hi. The approver has not yet approved the manpower requisition because she wants to edit the date required by, however even if her access is for admin, she was unable to edit. Any way to do this please. | 13,426 | 5 | 2 | Closed | Maybelle Cortes | Clarifications provided | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:05:01+05:30 | 2021-06-04T14:53:40+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Maybelle Cortes, We will check for the mentioned transaction from our end and will revert you on this., Hi Maybelle Cortes, As per checking, once the transaction is sent for approval we cannot add or edit anything when the transaction is pending for approval. However you can approve or reject the transaction and make the necessary changes. After approval you can edit only some of the fields and not everything, so it will be better to ask the approver to reject the transaction and create again with the correct data's., Don't close this. Will try first. Thanks. , Hi Maybelle Cortes, Ticket status will remain resolved status for 15 days, you may open it. Currently we marking it as "Resolved status" until we get further confirmation. Ticket will not be closed for 15 days. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
3,325 | Highest Qualification should be arranged alphabetically. Please refer to screenshots below. | 13,427 | 5 | 2 | Closed | Andrea Eugenio | Clarification | Product | Configuration | null | Interview and Selection Management | null | null | 2021-05-18T11:09:44+05:30 | 2021-06-16T15:53:19+05:30 | manuel_sakd@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph, cortes_mm@pbb.com.ph | manuel_sakd@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbb.com.ph, delrosario_lo@pbb.com.ph, cortes_mm@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, Due to product limitation, We cannot set Highest Qualification in alphabetically order. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,326 | For Total Experience, there should be a check box if he applicant has no any working experience. There are a lot of fresh graduate applicants. Please refer to screenshot below. | 13,428 | 5 | 3 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:12:20+05:30 | 2021-06-02T11:50:35+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13427, Hi Andrea Eugenio, We cannot enhancement currently, new Candidate portal is under development in MAX. Fresher can submit by giving value as 0. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Fresh graduates may leave the total experience field "0" / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,327 | Referral should be included. Also, "job site" should be more specific (e.g. LinkedIn, Indeed, JobStreet) Please refer to screenshot below. | 13,429 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Data Correction | eRecruitment | Application Management | null | null | 2021-05-18T11:15:44+05:30 | 2021-07-21T12:48:10+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13428, Hi Andrea Eugenio, What got selected while creating vacancy and publishing the vacancy in Manpower request Module, will reflect in Career Portal. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Request for rephrasing of statement / Failed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Deepan, Requesting to rephrase and elaborate the "Job Site" this should be replaced as LinkedIn, Indeed, JobStreet., Hi Andrea Eugenio, Currently its not implemented, please check with Project team and cost involves for posting in Jobsite. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, We only request to rephrase the label Job Site as LinkedIn, Indeed, JobStreet., Hi Andrea Eugenio, We have added , please publish the vacancy and validate in Candidate portal. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,328 | Fuctional Area should include all the department/center/group of Philippine Business Bank. Please refer to screenshot below. | 13,430 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:17:32+05:30 | 2021-06-03T05:56:57+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13429, Hi Andrea Eugenio, Please add the field in "Two Field Master - HRMS" against the "Function Area" Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Additional Functional Area details can be added / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,329 | Hi Team, We are facing an error while downloading Update Template - PF Yes Please look into it. Thanks | 13,431 | 5 | 2 | Closed | Ansu Singh | other columns are removed | Product | Service Request | null | Customization Reports | null | null | 2021-05-18T11:18:37+05:30 | 2021-06-04T14:36:21+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that you have facing error while generate the report. We will initiate the session and check the same. Thanks, Greeshma, Hi Ansu Singh, Please join the below session to check the same. https://fastsupport.gotoassist.com/733880574 Key: 733880574 Thanks & Regards, Greeshma, Hi Ansu Singh, Please join the below session. https://fastsupport.gotoassist.com/328901313 Key: 328901313 Thanks, Greeshma, Hi Ansu Singh, We have taken the connection and corrected the logic for the report. Now report getting generated. Please check and reach us for further clarification. Thanks & regards, Greeshma P |
3,330 | Functional Profile and City fields should be accessible. | 13,432 | 5 | 3 | Closed | Andrea Eugenio | Clarification | Product | Clarification | eRecruitment | Application Management | null | null | 2021-05-18T11:18:56+05:30 | 2021-07-07T07:49:31+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13430, Hi Andrea Eugenio, Vacancy which was published with which function profile and city are only accessible in advance search. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Vacancy should be provided to test whether Functional Profile and City fields are working. / Failed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Hi Andrea Eugenio, Search option is available when the Vacancy was published with function profile and city are only accessible in advance search. Please test with multiple vacancy . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,331 | Job Category should include rank & file, junior management, & senior management. | 13,433 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Offer Management | null | null | 2021-05-18T11:20:55+05:30 | 2021-06-02T11:50:35+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Andrea Eugenio, Added Rank and File in Dropdown, please validate. Internal Reference: INSERT INTO ERM_MYPAGE_TABLEVALUES (MYP_FIELD_MAX,MYP_FIELD_MIN,MYP_FIELD_NAME,MYP_FIELD_TEXT,MYP_FIELD_VALUES,MYP_LANGUAGE_CODE ,MYP_SORTORDER) VALUES(NULL,NULL,'EREC_JOB_LEVEL','Rank and file','Ran','ENG',NULL); Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Rank & File was added / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,332 | The user should be able to search available vacancies within the bank. | 13,434 | 5 | 1 | Closed | Andrea Eugenio | Clarificationn | Product | Configuration | eRecruitment | Application Management | null | null | 2021-05-18T11:22:04+05:30 | 2021-07-07T07:49:32+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13433, Hi Andrea Eugenio, Search option for all open vacancy that have published . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, There is no vacancy published. / Failed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Hi Deepan, For your checking vacancy is not published for advance searching., Hi Andrea Eugenio, Search option for all open vacancy that have published and avaliable in candidate portal. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,333 | Salutation should have complete choices including 'Atty.' | 13,435 | 5 | 2 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:23:39+05:30 | 2021-06-03T05:57:28+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13434, Hi Andrea Eugenio, Please add in "Two Field Master - HRMS" form against "Salutation " Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Salutuations can be added via Two Field - HRMS / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,334 | State and City fields are disabled. | 13,436 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Configuration | null | Application Management | null | null | 2021-05-18T11:25:13+05:30 | 2021-06-02T12:50:40+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13435, Hi Andrea Eugenio, We can access the city and state filed. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, City and State are already accessible / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,335 | If the 'Current Address same as Permanent Address' check box is marked, details on Permanent Address should automatically be copied on the details of Current Address. | 13,437 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:26:49+05:30 | 2021-06-02T12:50:41+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13436, Hi Andrea Eugenio, We have tried its working, Please try for new user. There is an error in top of the page, in your screen shot. If still same concern please share user name. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, The address is automatically copied / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,336 | Since Current Location and Present Address are just the same, Current Location should be removed. | 13,438 | 5 | 3 | Closed | Andrea Eugenio | clarification | Geo Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:28:17+05:30 | 2021-06-16T15:53:22+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13437, Hi Andrea Eugenio, We cannot remove the current location Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,337 | Current Address should be asked first before Permanent Address. | 13,439 | 5 | 3 | Closed | Andrea Eugenio | Clarification | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:30:07+05:30 | 2021-06-16T15:53:22+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13438, Hi, We cannot change the label due to product limitation , Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,338 | Both in Permanent Address and Current Address fields, 'State' should be replaced as 'Region' | 13,440 | 5 | 1 | Closed | Andrea Eugenio | Configuration | Product | Configuration | null | New Hire On-Boarding | null | null | 2021-05-18T11:31:44+05:30 | 2021-06-02T12:50:42+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13439, Hi Andrea Eugenio, We have renamed the label as requested. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, State was renamed as Region / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,339 | Both in Permanent Address and Current Address fields, 'State' and 'City' fields should be alphabetically arranged. | 13,441 | 5 | 3 | Closed | Andrea Eugenio | clarification | Product | Data Correction | null | Application Management | null | null | 2021-05-18T11:33:06+05:30 | 2021-06-16T15:53:22+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13440, Hi Andrea Eugenio, We cannot set Oder by in City and Region. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Region and State fields cannot be arranged alphabetically. / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,340 | Zip Code should not be asked because it is not relevant information for application. | 13,442 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | New Hire On-Boarding | null | null | 2021-05-18T11:34:24+05:30 | 2021-06-03T05:58:04+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13441, Hi Andrea Eugenio, Zip Code/ PIN code is non mandatory, we cannot remove. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Zip Code cannot be removed but it is non-mandatory / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,341 | After filling up the forms, 'submit button' should be accessible. Since some information are not accessible, the form can't be submitted. | 13,443 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:35:53+05:30 | 2021-06-03T05:58:14+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13442, Hi Andrea Eugenio, Please try with new use , there is data problem. We can see the submit button once we submit the record. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Details for Basic Information can now be submitted. / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,342 | Nickname, Age, Place of Birth, Citizenship, Religion, Height, Weight should be asked under basic information. | 13,444 | 5 | 1 | Closed | Andrea Eugenio | Clarification | Product | Configuration | null | Application Management | null | null | 2021-05-18T11:38:07+05:30 | 2021-06-16T15:53:23+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13443, Hi Andrea Eugenio, Data can captured once candidate have converted to Employee(After creation), in candidate portal we cannot add the feture. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,343 | The user should be asked if he/she lives e.g. with parents, with friends, in own house, boarding house, rented house, others, please specify. | 13,445 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Configuration | null | New Hire On-Boarding | null | null | 2021-05-18T11:40:45+05:30 | 2021-06-16T15:53:24+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13444, Hi Andrea Eugenio, Due to security and limitation,we get only limited information from candidate portal Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,344 | There should be a separate area where the applicant can put his/her family details. | 13,446 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Configuration | null | New Hire On-Boarding | null | null | 2021-05-18T11:42:15+05:30 | 2021-06-16T15:53:24+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13445, Hi Andrea Eugenio, Currently we don't have option to get the data related to Family. We will suggest to product team to bring this feature . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,345 | Father's details should be asked. Specifically his age, occupation, employer/school, contact details. There should also be an option if the family member is deaceased. | 13,447 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | Offer Management | null | null | 2021-05-18T11:43:56+05:30 | 2021-06-16T15:53:24+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13446, Hi Andrea Eugenio, Currently this feature is not available, we will suggest to product team. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,346 | Mother's details should be asked. Specifically her age, occupation, employer/school, contact details. There should also be an option if the family member is deaceased. | 13,448 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:45:08+05:30 | 2021-06-16T15:53:25+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13447, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,347 | Spouse's details should be asked. Specifically his/her age, occupation, employer/school, contact details. This should be disabled when the applicant's civil status is single, divorced, widowed, or annulled/legally separated. | 13,449 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:45:56+05:30 | 2021-06-16T15:53:25+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13448, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,348 | Siblings details should be asked. Specifically their age, occupation, employer/school, contact details. This field should not be required since some user are only child. Also, there should also be an option if the family member is deaceased. | 13,450 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T11:47:15+05:30 | 2021-06-16T15:53:26+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13449, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,349 | [cid:image001.png@01D74BDB.77982660] | 13,451 | 5 | 3 | Closed | Nitin Salunke | Executed scheduler from backend | Product | Clarification | null | Scheduler | null | null | 2021-05-18T11:47:27+05:30 | 2021-06-02T11:50:36+05:30 | null | null | null | null | null | Service Request | Hi Nitin Salunke, With reference to our discussion,we have executed the scheduler from backend and the Weekly off is now updated successfully for 16May2021 and the same has been confirmed from your end. Regards Wasim |
3,350 | Last Drawn Salary in PHL should be renamed as Asking Salary. | 13,452 | 5 | 2 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:50:30+05:30 | 2021-06-16T15:53:26+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13450, Hi Andrea Eugenio, As requested we have changed the label. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, It is still labelled as 'Last Drawn Salary in PHL' rather than 'Asking Salary' / Failed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,351 | Preferred Location should be accessible. | 13,453 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Data Correction | null | Interview and Selection Management | null | null | 2021-05-18T11:52:07+05:30 | 2021-06-03T05:54:07+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13452, Hi Andrea Eugenio, We can access the location, please try the same in new employee login Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Preferred Location is now accessible. / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,352 | After filling up the forms, 'submit button' should be accessible. | 13,454 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Data Correction | null | Application Management | null | null | 2021-05-18T11:53:43+05:30 | 2021-06-02T13:50:15+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13453, Hi Andrea Eugenio, We can access the location, please try the same in new employee login Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Forms can now be submitted / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,353 | Since there are fresh graduates who are applying, current role should only be ask for those applicants who have working experience | 13,455 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Offer Management | null | null | 2021-05-18T11:55:38+05:30 | 2021-06-02T13:50:16+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13454, Hi Andrea Eugenio, current role is non mandatory, so fresher can avoid. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hello Deepan, Validation on the provided response will be done by Ms. Sharmel. Hi Ma’am Sharmel, Kindly check all the ticket and please updated base on your validation. Thank you and God Bless. -------------------------------------- Iyah Andrea Eugenio Project Management Group --------------------------------------------------------------------------------------------------------------------------------- Disclaimer: THIS message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use, disclosure/dissemination, copying or storage, reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Hi Sir Deepan, Current Roles is non-mandatory /Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,354 | Date Availability for Work should also be asked. | 13,456 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Application Management | null | null | 2021-05-18T11:56:52+05:30 | 2021-06-16T15:53:27+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13455, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,355 | PMS New Joiners scheduler points - Please confirm if we reneable this the mail will not trigger to the existing employees - The mail to be triggered to the new joiners in the system. Please check and confirm | 13,457 | 5 | 3 | Closed | Varun Kumar S | explained over the phone | Product | Clarification | null | Goal Management | null | null | 2021-05-18T11:57:57+05:30 | 2021-06-08T19:49:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, As discussed over the phone, if you enable the scheduler, then the mail will trigger to those employees whose Goal Setting has not yet initiated in the system. For already initiated employees, it will not trigger in system. Note : If you have done date change in the Review Details (Today's date in review details screen) then the Mail will trigger to all employees. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, I know the logic where the mail will trigger to those who have not yet initiated. We asked your support to get the list of people the system has not initiated yet - So that we can ensure the mail will not go to entire organization. Please share me the list. Regards, Varun, Hi Varun Kumar S, Please be informed, the ticket content has been given as ' to confirm if we reneable this the mail will not trigger to the existing employees - The mail to be triggered to the new joiners in the system' not for taking the employee lists. Requesting you to please do generate the Goal Setting Status Report and Employee Eligibility Report and do the VLOOKUP of employees not in Goal Setting Status Report for whom schedule status is YES in Employee Eligibility Report. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Please wait Gracias, Varun Kumar S, PMP® , Hi Varun Kumar S, Please be informed, the reported query has been pending from your end. Requesting you to please check the data from your end. If you have any concern on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,356 | For inclusivity dates of employment, there should be an option if the applicant is presently connected with the company. | 13,458 | 5 | 1 | Closed | Andrea Eugenio | urrently we don't capture this field, we will suggest to product team in future enhancement | Product | Clarification | null | Interview and Selection Management | null | null | 2021-05-18T11:59:14+05:30 | 2021-06-16T15:53:27+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13456, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,357 | Since there are fresh graduates who are applying, the should be an option wherein they can put their internship/on-the-job training details. | 13,459 | 5 | 3 | Closed | Andrea Eugenio | urrently we don't capture this field, we will suggest to product team in future enhancement | Customization | Clarification | null | Application Management | null | null | 2021-05-18T12:00:42+05:30 | 2021-06-16T15:53:28+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13458, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,358 | EID:1229 has raised leave from 11th May to 31st May and got approval. But he has worked on 12/5/2021 15/5/21 & 16/5/21-Weekly Off. 17/5/2021 So he wants to cancel the above mentioned days which he worked and weekly off days. When tried doing partial cancel, it is not allowing to cancel the Weekly off days (15th and 16th May). Request to solve the issue. | 13,460 | 5 | 2 | Closed | Jayanthi D | leave cannot be cancelled on Weekly off dates | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-18T12:00:59+05:30 | 2021-06-02T13:50:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jayanthi D, As discussed ,We have understood that employee is not able to cancel the Leave .Kindly join this session we will check the same and update us in case of clarification., Hi Jayanthi D, https://fastsupport.gotoassist.com/173030624, Hi Jayanthi D, As discussed over the call, We have requested you to Cancel the leave request and re-raise the request for those requested dates. System will not allow you to cancel the leave request on Weekly Off date. Please check the same and update us in case of clarification. |
3,359 | Hi Technical Support, This message "Transaction is pending for approval\. Cannot modify..."prompted to us after clicking "Go" button beside Employee Search. Any account we tried, we got that message. Please try 0000187531. Please check. Thanks, Beth | 13,461 | 5 | 3 | Closed | Lilibeth P. Nayve | Queue Cleared | Product | Clarification | null | Application Access Management | null | null | 2021-05-18T12:01:23+05:30 | 2021-06-04T09:48:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lilibeth P. Nayve, We checked the same from our end and we did not receive the same error. However kindly confirm us which form you are referring to when facing the mentioned error, kindly provide us with the screenshot if possible., Hi Anish, please see attached screenshot. , Hi Lilibeth P. Nayve, The concern has been rectified for this employee '0000187531. There is a transaction which has been stuck in the queue and we have cleared the same from our end. Kindly check and confirm the same for this one employee and revert us with the feedback, so we will proceed the same for other employee's too., Hi Anish, confirming that employee 0000187531 is already resolved. Please check other employees stuck in the queue. Why is it happening? Thanks, Beth, Hi Lilibeth P. Nayve, We have cleared the queued transactions for all the employee's. These are the transactions which has been failed due to the system slowness and network issue's. However we have cleared now, kindly check and confirm the same from your end., Thanks, Anish. Confirming this is resolved now. |
3,360 | For previous employers, reason for leaving, name of immediate supervisor, and contact details of supervisor should be asked. | 13,462 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Patch Deployment | null | Offer Management | null | null | 2021-05-18T12:02:33+05:30 | 2021-06-16T15:53:28+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13459, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,361 | Dear Judhi, Unable to upload the reply from mail in employee attachment, error coming as invalid format. Kindly do the needful Regards, Supulaxmi Konar Hr-Operation | 13,463 | 4 | 3 | Resolved | Supulaxmi Konar | Suggested to compress the msg type to zip format and upload. | Product | Clarification | null | Job Data | null | null | 2021-05-18T12:03:25+05:30 | 2021-05-18T15:01:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, As discussed over the call, you were uploading msg type attachment and these types are not feasible. You need to compress it to zip format and upload. As informed by you, you have compressed it to zip format and uploaded it successfully. Please revert for further clarification. Regards, Judhistira.M |
3,362 | If the user is still employed with the given company, reason for leaving should be disabled. | 13,464 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T12:06:01+05:30 | 2021-06-16T15:53:29+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13462, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,363 | UG/PG should be renamed as Highest Educational Attainment. | 13,465 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:07:22+05:30 | 2023-05-10T15:21:52+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13464, Hi Andrea Eugenio, We have renamed the filed as requested. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, UG/PG is already renamed as Highest Educational Attainment / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Please take a look at ticket #13465 raised by Andrea Eugenio (eugenio_ab@pbb.com.ph). Regards, Anish. A Customer Success Team Email: Anish.s@myadrenalin.com Mobile/Viber/WhatsApp: +91-9003607137 |
3,364 | Courses should be alphabetically arranged. | 13,466 | 5 | 1 | Closed | Andrea Eugenio | clarification | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:09:35+05:30 | 2023-05-10T15:20:36+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13465, Hi, Currently we don't capture this field, we will suggest to product team in future enhancement, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Please take a look at ticket #13466 raised by Andrea Eugenio (eugenio_ab@pbb.com.ph). Regards, Anish. A Customer Success Team Email: Anish.s@myadrenalin.com Mobile/Viber/WhatsApp: +91-9003607137 |
3,365 | Dear Vijaya, Please update the below mentioned employees Correct Relieving Date & Last Working Date in the System ASAP. Employee Id Employee Name System Relieving Date Correct Relieving Date & Last Working Date Remarks 10578 Brijesh Kumar Patel 19-03-2021 20-03-2021 Need to Correct the Relieving Date & Last Working Date in System 11473 Abhinav Mishra 19-03-2021 20-03-2021 Need to Correct the Relieving Date & Last Working Date in System 12137 Ranjeet Kushwaha 19-03-2021 20-03-2021 Need to Correct the Relieving Date & Last Working Date in System 12150 Reeta Meher 15-02-2020 07-02-2020 Need to Correct the Relieving Date & Last Working Date in System 12239 Neeraj Kumar Giri 04-01-2021 03-01-2021 Need to Correct the Relieving Date & Last Working Date in System 12802 Jhumki Sen 18-02-2020 04-02-2020 Need to Correct the Relieving Date & Last Working Date in System 13164 Priyam Kumar Das 08-02-2021 09-02-2021 Need to Correct the Relieving Date & Last Working Date in System 13208 Surendra Parmar 08-02-2020 01-02-2020 Need to Correct the Relieving Date & Last Working Date in System 13532 Amar Gautam 04-01-2021 03-01-2021 Need to Correct the Relieving Date & Last Working Date in System 13773 Pramod Kumar Sahani 10-02-2020 01-02-2020 Need to Correct the Relieving Date & Last Working Date in System 14548 Lavalesh Kumar 27-02-2021 28-02-2021 Need to Correct the Relieving Date & Last Working Date in System 15355 Rajesh Banerjee 05-03-2021 06-03-2021 Need to Correct the Relieving Date & Last Working Date in System 15437 Surojit Bosu 13-11-2020 02-11-2020 Need to Correct the Relieving Date & Last Working Date in System 15539 Pankaj Kumar 19-03-2021 20-03-2021 Need to Correct the Relieving Date & Last Working Date in System 15658 Sajjad Alam 04-01-2021 03-01-2021 Need to Correct the Relieving Date & Last Working Date in System 15986 Vivek Kumar 25-03-2021 01-03-2021 Need to Correct the Relieving Date & Last Working Date in System 16378 Asabul Sk 04-01-2021 03-01-2021 Need to Correct the Relieving Date & Last Working Date in System 16830 Gulam Hasan 15-04-2021 14-04-2021 Need to Correct the Relieving Date & Last Working Date in System 01686 Milan Kumar Giri 04-01-2021 03-01-2021 Need to Correct the Relieving Date & Last Working Date in System 16991 Amit Dey 19-03-2021 20-03-2021 Need to Correct the Relieving Date & Last Working Date in System 17045 Vishal Gupta 23-02-2021 22-02-2021 Need to Correct the Relieving Date & Last Working Date in System 17050 Praveen Kumar 23-03-2021 01-03-2021 Need to Correct the Relieving Date & Last Working Date in System 17301 Bhanumati Pan 12-03-2021 11-03-2021 Need to Correct the Relieving Date & Last Working Date in System 17493 Amrita Kumari 23-04-2021 22-04-2021 Need to Correct the Relieving Date & Last Working Date in System 17510 Dolamani Nag 30-03-2021 29-03-2021 Need to Correct the Relieving Date & Last Working Date in System 02617 Sumon Mukherjee 15-02-2021 16-02-2021 Need to Correct the Relieving Date & Last Working Date in System 03403 Abdur Rasid 02-04-2021 19-05-2017 Need to Correct the Relieving Date & Last Working Date in System 08147 Amrikh 01-09-2020 25-09-2020 Need to Correct the Relieving Date & Last Working Date in System 08764 Nirajyoti Hazarika 27-02-2021 28-02-2021 Need to Correct the Relieving Date & Last Working Date in System | 13,467 | 5 | 2 | Closed | Sandip Chanda | null | Product | Data Correction | null | Separation Management | null | null | 2021-05-18T12:09:42+05:30 | 2021-05-27T10:33:57+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will complete the below-mentioned activity and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sandip Chanda, As discussed in the below scenario kindly share the recovery days of the reported employee, After then we will change from our end Thanks and Regards Vijayakumar k, Hi Sandip Chanda, As discussed in the below scenario kindly share the recovery days of the reported employee, After then we will change from our end Thanks and Regards Vijayakumar k, Dear Vijaya, Please find the attached Excel. Employee Id Employee Name System Relieving Date Correct Relieving Date & Last Working Date Recoverable Days Remarks 10578 Brijesh Kumar Patel 19-03-2021 20-03-2021 0 days recoverable Need to Correct the Relieving Date & Last Working Date in System 11473 Abhinav Mishra 19-03-2021 20-03-2021 0 days recoverable Need to Correct the Relieving Date & Last Working Date in System 12137 Ranjeet Kushwaha 19-03-2021 20-03-2021 0 days recoverable Need to Correct the Relieving Date & Last Working Date in System 12239 Neeraj Kumar Giri 04-01-2021 03-01-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 13164 Priyam Kumar Das 08-02-2021 09-02-2021 2 days payble Need to Correct the Relieving Date & Last Working Date in System 13532 Amar Gautam 04-01-2021 03-01-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 14548 Lavalesh Kumar 27-02-2021 28-02-2021 2 days recoverable Need to Correct the Relieving Date & Last Working Date in System 15355 Rajesh Banerjee 05-03-2021 06-03-2021 27 days recoverable Need to Correct the Relieving Date & Last Working Date in System 15539 Pankaj Kumar 19-03-2021 20-03-2021 52 days recoverable Need to Correct the Relieving Date & Last Working Date in System 15658 Sajjad Alam 04-01-2021 03-01-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 15986 Vivek Kumar 25-03-2021 01-03-2021 56 days recoverable Need to Correct the Relieving Date & Last Working Date in System 16378 Asabul Sk 04-01-2021 03-01-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 16830 Gulam Hasan 15-04-2021 14-04-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 01686 Milan Kumar Giri 04-01-2021 03-01-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 16991 Amit Dey 19-03-2021 20-03-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 17045 Vishal Gupta 23-02-2021 22-02-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 17050 Praveen Kumar 23-03-2021 01-03-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 17301 Bhanumati Pan 12-03-2021 11-03-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 17493 Amrita Kumari 23-04-2021 22-04-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 17510 Dolamani Nag 30-03-2021 29-03-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System 02617 Sumon Mukherjee 15-02-2021 16-02-2021 1 day payble Need to Correct the Relieving Date & Last Working Date in System 08147 Amrikh 01-09-2020 25-09-2020 10 days recoverable Need to Correct the Relieving Date & Last Working Date in System 08764 Nirajyoti Hazarika 27-02-2021 28-02-2021 0 days recoverable Need to Correct the Relieving Date & Last Working Date in System, Hi Sandip Chanda, As per request, We have changed the last working days the reported employee from our end, And Some of the employee we have updated the remarks in the excel sheet kindly check and share new report also Thanks and Regards Vijayakumar k, Dear Vijaya, Please find Arohan Remarks Column. Employee Id Employee Name System Relieving Date Correct Relieving Date & Last Working Date Recoverable Days Remarks Adrenalin Remarks Arohan Remarks 15539 Pankaj Kumar 19-03-2021 20-03-2021 52 days recoverable Need to Correct the Relieving Date & Last Working Date in System Notice period only 30 on days please check recover days 22 days recoverable 15986 Vivek Kumar 25-03-2021 01-03-2021 56 days recoverable Need to Correct the Relieving Date & Last Working Date in System employee raised resignation 25 mar but you change last working date on 01 mar please Please don not change 16991 Amit Dey 19-03-2021 20-03-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System Notice period only 30 on days please check recover days 29 days recoverable 17045 Vishal Gupta 23-02-2021 22-02-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System Notice period only 30 on days please check recover days 29 days recoverable 17050 Praveen Kumar 23-03-2021 01-03-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System letter date Please don not change 17493 Amrita Kumari 23-04-2021 22-04-2021 59 days recoverable Need to Correct the Relieving Date & Last Working Date in System letter date Please don not change 08147 Amrikh 01-09-2020 25-09-2020 10 days recoverable Need to Correct the Relieving Date & Last Working Date in System Notice period only 30 on days please check recover days 5 days recoverable, Hi Sandip Chanda, As per request, Your remarks based We have changed the last working date from our end. Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
3,366 | 'University' field should be removed. The detail asked is not necessary for application. | 13,468 | 5 | 1 | Closed | Andrea Eugenio | other | Product | Data Correction | null | Application Management | null | null | 2021-05-18T12:11:14+05:30 | 2023-05-10T15:21:38+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13466, Hi Andrea Eugenio, We cannot remove "University' " field. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, University Field cannot be removed / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Please take a look at ticket #13468 raised by Andrea Eugenio (eugenio_ab@pbb.com.ph). Regards, Anish. A Customer Success Team Email: Anish.s@myadrenalin.com Mobile/Viber/WhatsApp: +91-9003607137 |
3,367 | 'Type' & 'Grade' should be removed. The details asked are not necessary for application. | 13,469 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | New Hire On-Boarding | null | null | 2021-05-18T12:12:48+05:30 | 2023-05-10T15:20:53+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13468, Hi Andrea Eugenio, We cannot remove Type' & 'Grade from the grid. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Type & Grade cannot be removed / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited, Please take a look at ticket #13469 raised by Andrea Eugenio (eugenio_ab@pbb.com.ph). Regards, Anish. A Customer Success Team Email: Anish.s@myadrenalin.com Mobile/Viber/WhatsApp: +91-9003607137 |
3,368 | Course should be retained and Specialization should be removed | 13,470 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Data Correction | null | New Hire On-Boarding | null | null | 2021-05-18T12:16:41+05:30 | 2023-05-10T15:20:13+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13469, Hi Andrea Eugenio, We cannot remove Specialization from the grid. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Specialization cannot be removed / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited, Please take a look at ticket #13470 raised by Andrea Eugenio (eugenio_ab@pbb.com.ph). Regards, Anish. A Customer Success Team Email: Anish.s@myadrenalin.com Mobile/Viber/WhatsApp: +91-9003607137 |
3,369 | Hi Team, Please run holiday schedular for following states as we had uploaded holiday (1st May) on 3rd May and it is not considered by system: Calendar Name Holiday Name Holiday Date Holiday Reason MAHARASHTRA MAY DAY 01-May-2021 MAY DAY GOA MAY DAY 01-May-2021 MAY DAY KERALA MAY DAY 01-May-2021 MAY DAY TAMIL NADU MAY DAY 01-May-2021 MAY DAY TELANGANA MAY DAY 01-May-2021 MAY DAY ANDHRA PRADESH MAY DAY 01-May-2021 MAY DAY Best Regards Harsha Jaikalyani Senior Executive - Payroll & Compliance Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D74BDF.BCA43FB0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA | 13,471 | 5 | 1 | Closed | Sonali | run the absent scheduler | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-18T12:17:22+05:30 | 2021-06-02T13:50:17+05:30 | ask.adrenalin@myadrenalin.com, ravindra.mahind@bicworld.com | ask.adrenalin@myadrenalin.com, ravindra.mahind@bicworld.com | ravindra.mahind@bicworld.com | null | null | Clarification | Hi Sonali, As discussed over the call, We have run the absent scheduler from our end. Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k |
3,370 | Patch to fix the duplicate OT filing was deployed on April 28, around 10:00PM. As of today, we still found duplicate OT filing between May 3 - May 14. For your reference, attached file contains deleted duplicate OT records. | 13,472 | 5 | 3 | Closed | Sharon Ang | OT Request Duplicate Issue resolved. | Geo Product | Data Correction | null | Salary | null | null | 2021-05-18T12:18:16+05:30 | 2021-06-03T10:50:10+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, We will check internally regarding the OT duplicated patches we have provided you to deploy in Prod server and will update you on the same., Hi Sharon Ang, There has been an duplicate issue with the OT Request, we are working on this from our end to resolve this concern. We will update you once it has been addressed., Hi Sharon Ang, The issue with the OT Request has been rectified from our end, the same issue will not occur again for the future transactions from today. Kindly check the same from your end and revert us for further clarifications needed., Hi Anish, Is the fix already in Production?, Hi Sharon Ang, Yes Sharon, we have fixed in prod server for the duplication of OT request., Hi Anish, I'll keep this open until we process our May 16-31 payroll., Hi Sharon Ang, Yes sharon, the ticket will be open until we close the ticket manually. Kindly verify for the changes and revert us with the feedback., Hi Anish, We need to re-open this ticket because we still found duplicate OT records for this payroll cutoff., Hi Sharon Ang, Since there is a new ticket has been created for handling the OT duplicates, we are closing this ticket now and will follow up on the new one. |
3,371 | Date attended should be subdivided by 'From' and 'To' - this will help the recruiter identify if how long the applicant finished his/her degree. Also, some applicants attended more than one universities. | 13,473 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:19:10+05:30 | 2023-05-10T15:22:10+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13470, Hi Andrea Eugenio, Based on Year we need to identify the duration. In HRMS we capture completely . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Request for rephrasing of remarks given / Failed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited, Please take a look at ticket #13473 raised by Andrea Eugenio (eugenio_ab@pbb.com.ph). Regards, Anish. A Customer Success Team Email: Anish.s@myadrenalin.com Mobile/Viber/WhatsApp: +91-9003607137 |
3,372 | Awards received should be asked. | 13,474 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Interview and Selection Management | null | null | 2021-05-18T12:20:25+05:30 | 2023-05-10T15:21:22+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13473, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Please take a look at ticket #13474 raised by Andrea Eugenio (eugenio_ab@pbb.com.ph). Regards, Anish. A Customer Success Team Email: Anish.s@myadrenalin.com Mobile/Viber/WhatsApp: +91-9003607137 |
3,373 | The user should be asked details about Student Organization/Club/Society. It should include: Name of Organization, Position Held, Type of Organization, & Inclusive Dates (From & To). | 13,475 | 5 | 2 | Closed | Andrea Eugenio | null | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:21:59+05:30 | 2023-05-10T15:21:08+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | janakiraman.b@myadrenalin.com | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13474, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Please take a look at ticket #13475 raised by Andrea Eugenio (eugenio_ab@pbb.com.ph). Regards, Anish. A Customer Success Team Email: Anish.s@myadrenalin.com Mobile/Viber/WhatsApp: +91-9003607137 |
3,374 | 'Foreign Language (e.g. Mandarin, Fookien, Cantonese) should be included on the choices. Also, level of proficiency should be included. (e.g. basic, intermediate, advanced) | 13,476 | 5 | 2 | Closed | Andrea Eugenio | null | Product | Patch Deployment | null | Setup Reports | null | null | 2021-05-18T12:24:04+05:30 | 2021-06-16T15:53:33+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13475, Hi Andrea Eugenio, Language can be added in employee details form from Admin user, please refer the screen shot. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Screenshot is not visible / Failed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited |
3,375 | Hi Prakash Please find below list of employee they not appearing in annexure 2 report even after data uploaded. EMPLOYEE CODE EMPLOYEE PANNO Company 0422 AOYPM9483M OBPL 10076 BYTPK0803K OBPL 10078 BHAPP5502N OBPL 10629 AFKPN7063H OBPL 11042 DYIPK4658D OBPL 2309 AVQPK6465N OBPL 2571 ALTPG9789J OBPL 3144 BCUPK8330G OBPL 4155 AJHPA7661B OBPL 5927 APMPM4278D OBPL 6863 CLTPP0381B OBPL 7542 AJAPP2591C OBPL 7658 AXLPK7930P OBPL 8363 AARPZ5594M OBPL 8625 AMMPB3801G OBPL 9755 AXOPC8895Q OBPL 9778 CAOPS5214E OBPL 9819 AFLPY2141L OBPL 11339 AZCPN7882L HOAD | 13,477 | 5 | 1 | Closed | Rashmi Deshpande | We have provided the data | Product | Service Request | Payroll Management | Tax | null | null | 2021-05-18T12:25:28+05:30 | 2021-06-23T17:50:19+05:30 | vishal.parab@houseofanitadongre.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | vishal.parab@houseofanitadongre.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi Deshpande, Please find the below URL to join us through the zoom connection. https://us02web.zoom.us/j/88160612378?pwd=bzg0WjM0TWp3NUdkYzZKN1Q1RmtUdz09 Password Q8PWcs Regards Prakash, Hi Rashmi Deshpande, We have asked to reupload the given employees and generate the same. Regards Prakash, Hi Prakash, As confirmed by Vishal, issue is not yet resolved. He is facing same error. Please check., Hi Rashmi Deshpande, Please share the details, based on that we will check and close. Regards Prakash, Hi Vishal, Please provide the required details. Rashmi Deshpande | Analyst – HR Reporting & Systems Support T : +91-22-6190 7390 | M: 8291469043 | W: www.anitadongre.com<http://www.anitadongre.com/> House of Anita Dongre Private Limited Plot No R 847/1/1, TTC Ind. Area, MIDC, Rabale, Navi Mumbai, India – 400701 Anita Dongre: Facebook<https://www.facebook.com/anitadongre> | Instagram<https://www.instagram.com/anitadongre/> | Twitter<https://twitter.com/anitadongre> | YouTube <https://www.youtube.com/user/AnitaDongreOfficial> | Pinterest<https://in.pinterest.com/anitadongre/boards/> Anita Dongre Pinkcity: Instagram<https://www.instagram.com/anitadongrepinkcity/> Global Desi: Facebook<https://www.facebook.com/myglobaldesi> | Instagram<https://www.instagram.com/myglobaldesi/> | Twitter<https://twitter.com/myglobaldesi> | YouTube <https://www.youtube.com/user/myglobaldesi> | Pinterest<https://in.pinterest.com/globaldesiindia/> AND: Facebook<https://www.facebook.com/stylebyand/> | Instagram<https://www.instagram.com/stylebyand/> | Twitter<https://www.instagram.com/stylebyand/> | YouTube <https://www.youtube.com/user/anddesignsindia> | Pinterest<https://in.pinterest.com/stylebyand/> , Hi Prakash, Its the same list that was shared earlier., Hi Rashmi Deshpande, Please find the attached annexure 2 report. The given employees are appearing in the report. Regards Prakash, Hi, Issue not yet resolved for HOADL employees (as confirmed by Vishal)., Hi Rashmi Deshpande, Please let us know what are issues based on that we will guide and resolve the same. Regards Prakash, Hi Rashmi Deshpande, We have provided the pan details upload to Vishal. Please let us know if any clarification required on the same. Regards Prakash , Hi Prakash PFA error which we are getting for HOAD while validating ETDS for Q4, kindly help to resolve the same Regards Vishal , HI Prakash We need to mapped below PAN against employee code mentioned, but it is not getting update through personal details update format. Below PAN is already mapped to same employee fpr different ecode, kindly resolve this issue Employee Code Pan Number 7011 BAAPP1466N 9720 ERHPP3891Q 10141 GUIPK3117E 10284 FJBPS2769K 10741 BUCPV7398P 11078 CGDPC3310C 90006 DDWPP9708N 90009 KOSPS7731Q 90011 JWSPS0858D 11312 BVRPJ2046N Regards Vishal , Hi Prakash PFA HOAD 24q file for reference Regards Vishal , Hi Rashmi Deshpande, We have updated the given the PAN no for the OBPL employees. We have rectified the all errors while doing the validation of 24Q text file. Regards Prakash kumar |
3,376 | 'There should be a separate field where the applicants can put their training details. (Title of Training, Sponsoring Organization, & Inclusive Dates). | 13,478 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Data Correction | null | Application Management | null | null | 2021-05-18T12:25:31+05:30 | 2021-06-16T15:53:33+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13476, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,377 | 'There should be a separate field where applicants can put Character References (previous supervisors, for fresh graduates, previous professor). This should include: Name, Occupation, Company/Address, & Telephone/Cellphone number. | 13,479 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Data Correction | null | Application Management | null | null | 2021-05-18T12:26:58+05:30 | 2021-06-16T15:53:34+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13478, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,378 | The user can't upload other supporting documents. (File Format: Word File Size: 15.5 KB) | 13,480 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:28:53+05:30 | 2021-06-03T05:55:16+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13479, Hi Andrea Eugenio, We have added DOCX, please try to upload now. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Supporting Documents can already be uploaded /Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited |
3,379 | The user should also be asked by questions stated on the screenshot attached. (Test Case # 50) | 13,481 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Succession Management | null | null | 2021-05-18T12:31:07+05:30 | 2021-06-16T15:53:34+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13480, Hi Andrea Eugenio, Currently we don't capture this field, we will suggest to product team in future enhancement Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Product limitation / Failed Remarks accepted. Subject for future enhancement. Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
3,380 | The system should include confirmation if all the information disclosed are true and correct. For format, see Test Case # 51. | 13,482 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Application Management | null | null | 2021-05-18T12:32:54+05:30 | 2021-06-16T15:53:35+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13481, Hi Andrea Eugenio, Please include in the image which is showing at the time of Signup. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Disclaimer if the information disclosed are true and correct should be included at the end. / Failed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited, Hi Andrea Eugenio, Please track all open point concern related to CANDIDATEPORTAL in excel and mail to Janaki and Bala will help you to close. We going to close the ticket from fresh desk. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,381 | ID Photo can't be uploaded on the system. | 13,483 | 5 | 1 | Closed | Andrea Eugenio | null | Product | Clarification | null | Interview and Selection Management | null | null | 2021-05-18T12:34:51+05:30 | 2021-06-16T15:53:36+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13482, Hi Andrea Eugenio, Photo Dimensions should be 106 x 80 is Recommended (.jpg,.gif) Please upload file Size <= 200KB Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Recommended file size is still 100 MB not 200 MB /Failed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited, Hi Andrea Eugenio, Please track all open point concern related to CANDIDATEPORTAL in excel and mail to Janaki and Bala will help you to close. We going to close the ticket from fresh desk. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,382 | Hi, Trying to upload License Fee update via Data Upload (CTC Upload) but there is an error message. Attach is the file i was trying to upload and the error message. | 13,484 | 5 | 3 | Closed | Desiree Arrojo | Clarification | Geo Product | Clarification | null | Salary | null | null | 2021-05-18T12:35:48+05:30 | 2021-05-18T13:55:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Desiree Arrojo, Please component short name LICENSEFEE. Whenever short name is mentioned component description name should not be used. Hope it helps. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, This is noted, Priya. Where can I see the list of the short names for the salary components? Thank you! Regards, Desiree , Hi Desiree Arrojo, 1.Refer component semi PHL form - refer attachment. 2.You can also refer component master form to check for all components. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Got this, Priya. Will just wait for the other update on salary adjustment uploading. Thank you! Regards, Desiree |
3,383 | The password can't be change. (new password: Sakdm123456.) | 13,485 | 5 | 2 | Closed | Andrea Eugenio | null | Product | Clarification | null | Requisition Management | null | null | 2021-05-18T12:38:18+05:30 | 2021-06-03T05:55:26+05:30 | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | manuel_sakd@pbb.com.ph, enriquez_jf2@pbb.com.ph, cortes_mm@pbb.com.ph, delrosario_lo@pbb.com.ph, teodoro_et@pbb.com.ph | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13483, Hi Andrea Eugenio, please random password like 'passwd@123' not old password Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Password can be changed already. / Passed Sharmel Ann Krizzia D. Manuel Talent Acquisition Center | Human Resources Group | Philippine Business Bank 5th Floor - Z Square Mall, 886 Banawe St. cor. Del Monte Ave., Brgy. Manresa, Quezon City T: (02) 8461 5800 local 5079 Disclaimer : This message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use of disclosure/dissemination, copying or storage , reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited, Hi Andrea Eugenio, Noted. Please close this ticket. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
3,384 | Since Morning we are getting error when we try to update "Zolog Metro Tiles Setup" Thanks & Regards Ankush Khanna AVP - HR & L&D SMC Group Landline: 011 - 30111000 Ext. 8780 / 8790 Mobile: 9650960021 <mailto:akhanna@smcindiaonline.com> akhanna@smcindiaonline.com <http://www.smcindiaonline.com/> www.smcindiaonline.com SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy -- Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions. | 13,486 | 5 | 3 | Closed | Ankush Khanna | zolog tile XML Generate | Product | Configuration | null | Setup HRMS | null | null | 2021-05-18T12:42:50+05:30 | 2021-06-04T16:48:45+05:30 | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | yogeshgupta@smcindiaonline.com, moosa.m@myadrenalin.com | null | null | Clarification | Below mention error is coming for the same at the time of refreshing the page. Thanks & Regards, Yogesh Gupta Sr. Manager- HR & L&D SMC Group of Companies Landline: 011 - 30111000, Extn. 8755 Mob. No. 9717590675 SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy , Hi Ankush Khanna, We will check on the reported query and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Ankush Khanna, For the reported ZOLOG tiles query, we have analyzed and rectified the issue by processing the GENERATE XML for the tiles through the MANAGE ZOLOG TILES form . Now the tiles are reflecting fine and ZOLOG TILE SETUP form is working fine, please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
3,385 | After tax data spool we need to enter expats data and add. This time new window opens. Therefore, please suggest what all needs to fill and submit. Attached File : New emp add in tax data spool.JPG | 13,487 | 5 | 4 | Closed | Amit Bhagat | Q4 error correction | Product | Data Correction | null | eTDS | null | null | 2021-05-18T13:04:55+05:30 | 2021-06-08T14:50:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, Based on our discussion over the call, we understood that you like to know whether to check the new consider perq checkbox in the tax data spool. We will check internally and provide clarification to you. , Hi Amit Bhagat, In the financial year patch, the below option was added to our standard product. The Tax Data Spool form updated with new columns for PERQ and Total Gross, based on the user selection to consider PERQ the amount will get displayed in those columns. If you like to consider PERQ in the Tax data spool, then you can map the consider PER checkbox. Otherwise, you can leave the consider PER checkbox. The same has been communicated to you over the call., Q4 return validation is still pending., please take connection and complete the q4 return asap., Hi Amit Bhagat, The 13521 We understood that you have reopened this ticket for Q4 completion. The initially reported problem of adding employee employees after the tax data spool has been resolved in this ticket. For Q4 completion, you have raised a separate ticket. Kindly follow the 13521 Q4 completion ticket for further updates. , But Q4 return is still pending. आदर सहित / Best Regards अमित भगत / Amit Bhagat [cid:image002.png@01D6EDA4.389DE660] Suzuki Motorcycle India Pvt Ltd. Vill- Kherki Dhaula, Badshahpur, N.H-8 Link Road Badshahpur, Gurugram -122004 (Haryana) Tel: - 0124-4170706 Mob:- 9953554401 Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/> [Mention your “Employee ID” in all communication] , Hi Amit Bhagat, We have joined the anydesk session and working on the reported Q4 point with our internal team. We will update the status once it is done., Hi Amit Bhagat, We have taken the connectivity and resolved the reported Q4 errors. Post changes, the Q4 file validated successfully without any error. Hence we are updating the ticket status as 'Resolved'. |
3,386 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sarvanan, Please find attached emails from the team members of the error about “Something went wrong”. Please need your kind assistance. Thanks, Kritika [cid:imaged9cdd9.PNG@be3bcee0.48ab29e8]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image1c0ded.PNG@a9f2e663.4cab5e17]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec94193.JPG@7fbda181.4a9bcaf9]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,488 | 5 | 1 | Closed | KRITIKA KUMAR | patch deployed | Product | Patch Deployment | Performance Management | Goal Management | null | null | 2021-05-18T13:54:15+05:30 | 2021-08-05T19:49:01+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, arun.v@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, arun.v@myadrenalin.com | amit.sangha@abaninvestment.com | null | null | Software Problem | ?Hi Kritika, Let me check and share you the feedback shortly. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Hi Kritika Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan |
3,387 | Hello AES Team, May we request that this portal (freshdesk) will have 15 days period before tagging the open issues as closed (automatically closed by the system) the same way the CSP work. I would like to remind that our team, is also doing other task aside from HRIS Module Testing. On top of the testing they also have other activities that should be prioritize. Hoping for your kind consideration on this. Thank you and God Bless. ------------------ Andrea Eugenio | 13,489 | 5 | 1 | Closed | Andrea Eugenio | clarification on freshdesk | Product | Clarification | null | My Information | null | null | 2021-05-18T13:59:29+05:30 | 2021-05-18T14:27:19+05:30 | eugenio_ab@pbb.com.ph | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?_method=get&page=3&requested_by=0&wf_filter=open_or_pending, Hi Andrea Eugenio, Please be noted that, Freshdesk will work as same as CSP. If there is no update till 15 days, tickets will be closed. Hope it helps. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya, If that is the case I will closed this ticket. Thank you. |
3,388 | Hi, The below mentioned employees attendance details should be updated as mentioned. ECWBLR01503 - W/o Saturday & Sunday, May 2nd should be W/o and 7th May should be working day. ECWBLR02076 - W/o Saturday & Sunday, 3rd May should be working day. ECWBLR02117 - W/o Sunday & Monday, May 1st should be Holiday and not W/o, May 3rd Should be W/o ECWBLR01735 - W/o Friday & Saturday, May 2nd should be working day. May 01st & May 7th should be W/o. | 13,490 | 5 | 3 | Closed | Manju M | Please be informed,we have now updated the calendars of the employee as requested,please check the same and confirm us. | Product | Data Correction | null | Time & Attendance Management | null | null | 2021-05-18T14:43:00+05:30 | 2021-07-06T15:20:10+05:30 | null | null | null | null | null | Service Request | created_by: 2043097241120 time: 2021-05-18 09:13:00 UTC, Hi Manju M, Please be informed,we have now updated the calendars of the employee as requested,please check the same and confirm us. Regards Wasim |
3,389 | Please note that in Q2 assessment, form of Kanhu Charan Behera (6068) is been pending for approval under Jacob Poochakatill Joseph (4013) but it should be under Ajay Mishra (6074). Request you to bring back the form to Ajay Mishra (6074). | 13,491 | 5 | 3 | Closed | Meghana S M | data Change done as per request | Product | Data Correction | null | Performance Management | null | null | 2021-05-18T14:45:56+05:30 | 2021-06-02T15:50:25+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, We have shared the session link to your IT team. Once they have connected, we will do the requested changes and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, Based on your request, we have moved the pending forms to Mr. Ajay Mishra. Please check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,390 | Hi, Request you to do needful at the earliest. Please find attachment for the list of employees for your reference. Best regards, Pinkiiy Raval | 13,492 | 5 | 3 | Closed | Vaishali Raut | self appraisal reset done as per request | Product | Data Correction | null | Performance Appraisal | null | null | 2021-05-18T15:02:12+05:30 | 2021-05-20T13:16:34+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, Please provide us sometime, we will schedule the session and reset the self appraisal form. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/470601025 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have re-initiated the self appraisal form the reported employees. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana for timely support., , |
3,391 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Pls clear the block and rectify the issue. Thanks Sonali From: Badavath Jhansi <Badavath.Jhansi@artfertilityclinics.com> Sent: 18 May 2021 14:35 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Emp, I'd -0109 , Dear mam Please find attachment my adrenaline max was not open, it's showing account blocked Please clear the issue mam. Thanks and regards B Jhansi. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,493 | 5 | 1 | Closed | Sonali Srivastava | password block | Product | Clarification | null | null | null | null | 2021-05-18T15:15:17+05:30 | 2021-06-02T15:50:25+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Sonali Srivastava, As per request, We have removed the password bock the reported employee from our end, Kindly check from your end and share feedback. |
3,392 | Dear Team, Please suggest or guide that how we can get the details of all the employees who are showing active in system just because of their final closure pendency. | 13,494 | 5 | 2 | Closed | Sandeep Jangid | Final closure pending ireporter | Product | Clarification | null | Separation Management | null | null | 2021-05-18T15:24:18+05:30 | 2021-05-18T17:45:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandeep Jangid, Based on your concern, suggest or guide that how we can get the details of all the employees who are showing active in system just because of their final closure pendency. we will check and update you the same., Hi Sandeep Jangid, Based on our discussion, Please do check with the report name as "FINAL CLOSURE PENDING IReport" to get the details of the employees who are all pending with the Final closure., thank you so much |
3,393 | dear team, we required to change mail format, kindly suggest how to we are change mail formats. | 13,495 | 5 | 2 | Closed | Sandeep Jangid | Mail content builder | Product | Clarification | null | Employee Information | null | null | 2021-05-18T15:26:58+05:30 | 2021-05-18T17:45:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13494, Hi Sandeep Jangid, Based on your concern regarding change mail format in the application, we will connect and guide you the same., Hi Sandeep Jangid, Based on our discussion, we have provided the clarification regarding edit the mail body by using the "Mail content Builder" form. Hence, we have changed this ticket as Resolved. |
3,394 | Hi Veera, As discussed, pls update auth. Signatory on offer letter. We will let you know for other template later. Thanks & Regards, Vasudev Tyagi | Manager - Human Resource Religare Finvest Limited | 1st Floor, Tower A, Prius Global, Plot No. A-3, A-4, A-5, Sector - 125, Noida, Uttar Pradesh - 201301 | 13,496 | 5 | 1 | Closed | Vasudev Tyagi | As per your request we have added the auth signatory in the offer letter for the the template RFL_EXEC. Now the signature is reflecting in the offer letter and the same has been confirmed from your end.
| Product | Configuration | null | Offer Management | null | null | 2021-05-18T15:47:13+05:30 | 2021-06-02T16:50:05+05:30 | alexander.c@myadrenalin.com | alexander.c@myadrenalin.com | alexander.c@myadrenalin.com | null | null | Clarification | Hi Vasudev Tyagi, As per your request we have added the auth signatory in the offer letter for the the template RFL_EXEC. Now the signature is reflecting in the offer letter and the same has been confirmed from your end. Regards, Veerapandian R |
3,395 | Dear Sir / Madam, We would like to understand how we can access to statutory auditors to verify certain form example Travel Request, Travel Expense, Petty Cash, Reimbursements Forms. where auditors will be see in details like Per day allowance and how many day is calculated in the claim form in Travel expenses and its attachments. Kindly provide us the solution to the above and do the needful. Thanks & Best Regards Jagadish.K.C | 13,497 | 5 | 4 | Closed | Jagadish | We don't have an option to give form access to the External auditor.
This access is for your Makino Employee | Product | Configuration | null | Workflow | null | null | 2021-05-18T16:36:30+05:30 | 2021-06-03T11:49:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jagadish, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi, Can you send the link pls Thanks and Best Regards Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance) Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in> No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India , Hi Jagadish, As discussed over the call, We don't have an option to give form access to the External auditor. This access is for your Makino Employee |
3,396 | Dear Support, We have been raised issue with savior biometric data not reflecting in Amity. Checked below given staff and able to see biometric data in Amity integration table. As per user department they have assigned duty roaster for staff but unable to see the biometric data in Amity calendar. Kindly get this issue verified, any queries please revert back. | 13,498 | 5 | 3 | Closed | Harshit Bajaj | shift transaction stuck in queue due to network slowness | Customization | Data Correction | null | Absence, Time and Attendance | null | null | 2021-05-18T16:40:43+05:30 | 2021-06-04T12:49:14+05:30 | harishak@americanoncology.com, harshitb@americanoncology.com, anils@americanoncology.com, bashas@americanoncology.com, kadiravan.p@myadrenalin.com, kohima.g@myadrenalin.com, venkateswaran.c@myadrenalin.com, praneeth.y@myadrenalin.com, srinivasaa@citizenshospitals.com | harishak@americanoncology.com, harshitb@americanoncology.com, anils@americanoncology.com, bashas@americanoncology.com, kadiravan.p@myadrenalin.com, kohima.g@myadrenalin.com, venkateswaran.c@myadrenalin.com, praneeth.y@myadrenalin.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ashok Chakravarthi Maddam, We have scheduled the session with Mr. Harish for another query raised by him. Once it is completed, we will share the session link to you to work on the query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ashok Chakravarthi Maddam, Please join the below session link. https://fastsupport.gotoassist.com/279167720 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ashok Chakravarthi Maddam, As discussed over the phone, the shift transaction was stuck in queue due to network slowness on 21st Apr 2021 because of that, shift roaster not completely moved in system. Due to which the attendance from vendor table not moved to adrenalin because of no shift details in system. Now we have corrected the records and pushed the available data to the system. Data is reflecting as well as we have run the absence and weekly off schedulers. Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Currently there other employee issues are also there. Attached the screenshot for rectification. , Hi Ashok Chakravarthi Maddam, Please join the below session link and provide the server access. https://fastsupport.gotoassist.com/711980675 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Harisha K, Can you connect this session. I will open db & app access in your laptop. Greetings from IT…. Thanks & Regards, Ashok Chakravarthi M Assistant manager - IT American Oncology Institute (A unit of Cancer Treatment Services Hyderabad Pvt.Ltd.) Nallagandla, Serilingampally, Hyderabad - 19 O: 040 6719-9933, M : +91 8008242345 E: ashokm@americanoncology.com<mailto:ashokm@americanoncology.com> www.americanoncology.com<http://www.americanoncology.com/> [385EF5C3] <http://www.americanoncology.com/>This email (including any attached files) may contain confidential information and is intended only for the named recipient. Any unauthorized disclosure, copying, distribution, or use of the contents of this email and/or attached files is prohibited. If you are not the intended recipient of this email, please notify the sender and delete this email including any attachment(s) immediately. , Hi Ashok Chakravarthi Maddam, Please join the below session link. https://fastsupport.gotoassist.com/711980675 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ashok Chakravarthi Maddam, When checking the reported query from our end, there is no shift has been roasted in system for the reporter employee from May 01, 2021. The biometric data will pushed to Adrenalin, only if the shift has been roasted. Kindly inform the HR's to do the Shift Roaster for the reported employee. The details has been showcased to Mr. Madhukar in the session. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, Shifts are already assigned. Screenshot is attached for your reference. [cid:image001.png@01D74D66.EF558080] Thanks & Regards, Harish Kamath Manager – Human Resources (Corporate) Mob – +91 9550478631 Cancer Treatment Services Hyderabad Pvt. Ltd. 14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station) MG Road, Bangalore – 560 001 , Emp Code CCH2099 Thanks & Regards, Harish Kamath Manager – Human Resources (Corporate) Mob – +91 9550478631 Cancer Treatment Services Hyderabad Pvt. Ltd. 14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station) MG Road, Bangalore – 560 001 , Hi Ashok Chakravarthi Maddam, As discussed over the phone, you are generating the data from 21st Apr 2021 in system. The employee has attendance in system from 21-30 Apr 2021. From 01 May 2021, there is no shift has been roasted. PFA the screenshot for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, Jammu Kashmir location had attendance issues. Dear Harshit B, Kindly share the details to verify. Greetings from IT…. Thanks & Regards, Ashok Chakravarthi M Assistant manager - IT American Oncology Institute (A unit of Cancer Treatment Services Hyderabad Pvt.Ltd.) Nallagandla, Serilingampally, Hyderabad - 19 O: 040 6719-9933, M : +91 8008242345 E: ashokm@americanoncology.com<mailto:ashokm@americanoncology.com> www.americanoncology.com<http://www.americanoncology.com/> [385EF5C3] <http://www.americanoncology.com/>This email (including any attached files) may contain confidential information and is intended only for the named recipient. Any unauthorized disclosure, copying, distribution, or use of the contents of this email and/or attached files is prohibited. If you are not the intended recipient of this email, please notify the sender and delete this email including any attachment(s) immediately. , Dear Rumana, In Hyderabad location, attached screen shot employee had attendance issue kindly check it once. [cid:image002.png@01D74D69.199355F0] Greetings from IT…. Thanks & Regards, Ashok Chakravarthi M Assistant manager - IT American Oncology Institute (A unit of Cancer Treatment Services Hyderabad Pvt.Ltd.) Nallagandla, Serilingampally, Hyderabad - 19 O: 040 6719-9933, M : +91 8008242345 E: ashokm@americanoncology.com<mailto:ashokm@americanoncology.com> www.americanoncology.com<http://www.americanoncology.com/> [385EF5C3] <http://www.americanoncology.com/>This email (including any attached files) may contain confidential information and is intended only for the named recipient. Any unauthorized disclosure, copying, distribution, or use of the contents of this email and/or attached files is prohibited. If you are not the intended recipient of this email, please notify the sender and delete this email including any attachment(s) immediately. , Dear Rumana, Kindly check below employees attendance issue AOI1244, AOI1632, AOI1246 , AOI1373 , AOI1107 , AOI2226 Greetings from IT…. Thanks & Regards, Ashok Chakravarthi M Assistant manager - IT American Oncology Institute (A unit of Cancer Treatment Services Hyderabad Pvt.Ltd.) Nallagandla, Serilingampally, Hyderabad - 19 O: 040 6719-9933, M : +91 8008242345 E: ashokm@americanoncology.com<mailto:ashokm@americanoncology.com> www.americanoncology.com<http://www.americanoncology.com/> [385EF5C3] <http://www.americanoncology.com/>This email (including any attached files) may contain confidential information and is intended only for the named recipient. Any unauthorized disclosure, copying, distribution, or use of the contents of this email and/or attached files is prohibited. If you are not the intended recipient of this email, please notify the sender and delete this email including any attachment(s) immediately. , Dear Rumana, Attendance for AOI Jammu Location is not getting updated in Amity from 12th May 2021 – Till date for all Users. Attached screenshots and few user/emp ids for your reference : AOI1244, AOI1632, AOI1246, AOI1373, AOI1107, AOI2226, AOI1188. The employee has attendance in system from 21-30 Apr 2021. From 01 May 2021, there is no shift has been roasted. Please check and do the needful on priority as we need to close this by E.O.D Please let us know if anything required from our side. [cid:image002.png@01D74D6A.930BB890] Regards Harshit Bajaj Information Technology American Oncology Institute (A unit of Cancer Treatment Services Hyderabad Pvt Ltd) Acharya Shri Chander College of Medical Sciences (ASCOMS) By Pass Road Sidhra, Jammu, Jammu & Kashmir 180017. M: 7006950026 | Email : harshitb@americanoncology.com<mailto:harshitb@americanoncology.com> , Hi Ashok Chakravarthi Maddam, As discussed over the phone, for the provided list of employees, the attendance data is not available in the Attendance_Intg database. Reqeuesting you to please inform your biometric vendor to push the data. Please check the same with your vendor team. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,397 | If Request reliving date is higher than 30 days the Actual reliving date gets replaced with the date which is selected as requested date, which is error. As per our requirement system should calculate Actual Reliving date as 30 days only. If the date needs to be amended to less/more than 30 days the rights lies only with admin. | 13,499 | 4 | 3 | Resolved | Raksha Dayma | Configuration | Product | Configuration | null | Separation Management | null | null | 2021-05-18T16:41:29+05:30 | 2021-05-18T21:23:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, During analysis, we observed that when the request reliving date has selected then automatically the "Actual Reliving date" gets updated. The Above behaviour is based on the configuration . Configuration name is "SEP_RELIEVE_ON_REQUEST" which is available in "Adrenalin Configuration Editor". Description: This is to set auto-population of Actual Relieving Date on changing the Request Relieving Date in Record Resignation and Deactivation forms. If it is set as 'Y', then the Actual Relieving Date is auto populated. If it is 'N', then it will not get auto populated. Current configuration id modified as "N". Kindly check the same and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
3,398 | Hi Rumana, As discussed by Nazia , we would require a report with all staff Education details. Request you to enable this report for us on priority. Any queries - Kindly contact Nazia or Myself (8971346298) Regards, Judaea Vanbuerle | 13,500 | 5 | 4 | Closed | Judaea Vanbuerle | ireporter created and none of the users filled education details in system. | Product | Configuration | null | Job Structure | null | null | 2021-05-18T16:44:59+05:30 | 2021-05-26T11:27:42+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, For the reported query, we have created the new ireporter in system. Please find the report name as 'Education Details Report - iReporter. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, We have pulled the report and are not able to see any education details on the report. Judaea Vanbuerle HR Administrator •: Judaea.Vanbuerle@osb-india.com<mailto:Judaea.Vanbuerle@osb-india.com> Landline - (080) 66370566 Mobile - +91 8971346298 [Description: Description: Description: Description: Description: Description: Description: cid:image002.jpg@01D46178.27825650] [Description: Description: Description: Description: Description: Description: Description: cid:image003.jpg@01D46178.27825650] , Hi Judaea Vanbuerle, We will check the reported query tomorrow and update the status Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Judaea Vanbuerle, Please be informed, when checking the reported query from our end, none of the users has entered the education details in the system except 1076. Requesting you to inform the users to fill the education details and then generate the form. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, kindly close the ticket |
3,399 | hi, There are duplicate entries in contact details form. please chheck. Regards Aishwarya | 13,501 | 4 | 1 | Resolved | Aishwarya KV | The mentioned issue occurred due to the duplicate contact details details entry. We have cleaned up the duplicate entries from backend. Also We have deployed the patch to fix the duplicate entries in contact details.
Patch id : QA_831_ADL_2009_20788 | Product | Patch Deployment | null | My Information | null | null | 2021-05-18T16:56:05+05:30 | 2021-05-18T17:41:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, The mentioned issue occurred due to the duplicate contact details details entry. We have cleaned up the duplicate entries from backend. Also We have deployed the patch to fix the duplicate entries in contact details. Patch id : QA_831_ADL_2009_20788 Regards, Veerapandian R |
3,400 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, The employee is getting logged out automatically after signing in the system. Please assist. Employee name : Jocelyn Placeros Mangibin Thanks, Kritika [cid:image29b23a.PNG@702ef344.43b5fa81]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image35f655.PNG@9bc6fe65.43a4edf3]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image778c09.JPG@b10d8fa3.4a924fc7]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Lavinia Armstrong [mailto:Lavinia@phs.ae] Sent: Tuesday, May 18, 2021 2:35 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Cc: Jocelyn Mangibin <Jocelyn@phs.ae>; Viktoria Polyanskaya <Viktoria.Polyanskaya@abaninvestment.com>; Manuel Augustine <Manuel@phs.ae> Subject: FW: Adrenaline Failure Dear Kritika, Good day! Please find below trail mail for your reference. Kindly help us rectify this issue. Regards, [cid:image001.png@01D74BF2.FBAA74A0]<http://www.facebook.com/pyramidshealthservices>[cid:image005.png@01D74BFE.5C5FFD50]<http://www.phs.ae/>[A Ghobash Group Company][cid:image014.png@01D74BFE.5C5FFD50]<http://www.phs.ae/> Lavinia Armstrong Hiereim Human Resources Business Partner T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image009.png@01D74BF2.FBAA74A0] From: Jocelyn Mangibin <Jocelyn@phs.ae<mailto:Jocelyn@phs.ae>> Sent: Tuesday, May 18, 2021 11:30 AM To: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>> Cc: Viktoria Polyanskaya <Viktoria.Polyanskaya@abaninvestment.com<mailto:Viktoria.Polyanskaya@abaninvestment.com>> Subject: Adrenaline Failure Good morning, Lavinia. May I please ask an assistance regarding my adrenaline? It is logging me off automatically after I signed in. I need to edit my KPIs goals as per Viktoria as well so I may need your action on this matter. Thank you so much. Best Regards, Jocelyn Placeros Mangibin Board Certified Behavior Analyst Certification no. 1-21-48662 MA, BCBA, IBA DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,502 | 5 | 1 | Closed | KRITIKA KUMAR | Employee check with chrome browser | Product | Clarification | Admin Module | Application Access Management | null | null | 2021-05-18T17:26:38+05:30 | 2021-06-23T16:49:23+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, lavinia@phs.ae | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, lavinia@phs.ae | lavinia@phs.ae | null | null | Clarification | Hi KRITIKA KUMAR, Hope the employee is using Chrome browser. Adrenalin ME Support |
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