Master_ID int64 1 3.7k | description stringlengths 1 79k ⌀ | display_id int64 10k 13.8k | status int64 4 5 | priority int64 1 4 | status_name stringclasses 2 values | requester_name stringclasses 290 values | cf_root_cause_analysis_rca stringlengths 2 855 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 14 values | cf_sub_modules stringclasses 77 values | cf_known_issue float64 | cf_fix_type float64 | created_at stringlengths 25 25 | updated_at stringlengths 25 25 | cc_emails stringlengths 17 566 ⌀ | reply_cc stringclasses 641 values | tkt_cc stringclasses 431 values | fwd_emails stringclasses 20 values | bcc_emails stringclasses 1 value | ticket_type stringclasses 5 values | Notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
3,401 | Dear Team, We need your support to process TDS annual return Q4 for the FY 2020-21 As I am trying to mapping challan but data showing blank even I have updated all the challan detail. Kindly support on this.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 13,503 | 5 | 3 | Closed | Anoopsingh | eTDS q4 20-21 patch
ADL_2009_21692 | Product | Patch Deployment | Payroll Management | eTDS | null | null | 2021-05-18T17:44:08+05:30 | 2021-07-08T09:48:39+05:30 | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | null | null | Software Enhancement | Hi Anoopsingh, For the eDTS query, please provide us sometime, we shall schedule the session to deploy the eDTS patch. Thanks & Regards, Mohamed Moosa A, Hi, Please share the connection for the same.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, Please join the below session link. https://fastsupport.gotoassist.com/375521272 Thanks & Regards, Mohamed Moosa A, Hi Anoopsingh, AS communicated over the session, the eTDS Q4 patch has been deployed in the Live environment. Please refer the below steps to process the eTDS. 1. Master details like Company name, TAN, PAN,Address,etc in "Payroll : Etds / Deductor Information" as one time activity. 2. Check all the employee's PAN are valid in "eTDS / Validate Employee PAN". In this form we can validate the pattern alone. 3. Enter three months challan in "Payroll : Etds / Challan Entry" (one entry in 2020 any month and one entry for 2021) 4. Need to spool the tax, month by month in "Payroll : Etds / Tax Data Spool-> Data Spool-> Retrive" 6. Form 16 & Form 12BA template has to be created as one time activity in "Form16 Template Creation & Form12BA Template Creation". 7. Annuxure2 data has to be spooled in "Payroll : eTDS / Annexure2 Data Spool". This will initiate the scheduler and we can see the status in Show all process against 'eTds Annexure2'. 8. Annexure 2 data can be downloaded from system in Annexure2 report (two ways summary or Detail). We can do the changes in details report and the same can be uploaded in system by using Annuxure2 data upload) Thanks & Regards, Mohamed Moosa A, It is still pending, will do after payroll Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, Please check and process the eTDS and let us know incase of any further clarifications. Thanks & Regards, Mohamed Moosa A, Dear Team, Yet not resolved Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, As discussed over the call, the eTDS Q4 return process has been completed with the help of our internal team. Based on your confirmation, updating the ticket status as Resolved. Thanks & Regards, Mohamed Moosa A |
3,402 | HI Mani, Hope you are doing well. below employee does not pick up in WPS report. 3853 Abid Kathakath Alavi [cid:image691c34.PNG@714ad69e.41abca19]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec92dfd.PNG@c921d338.49854c8d]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image4c9d0d.JPG@f998eb19.449ea1df]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. | 13,504 | 4 | 1 | Resolved | Elton Dasilva | pay mode cash | Product | Clarification | null | Salary | null | null | 2021-05-18T17:48:08+05:30 | 2021-05-18T18:12:12+05:30 | saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, elton.dasilva@abaninvestment.com, arun.v@myadrenalin.com | saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, elton.dasilva@abaninvestment.com, arun.v@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Clarification | Hi Elton, Let me check and share you the updates. ? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , ?Hi Elton, Below employee pay mode is still in "By Cash". Can you please check and update the pay mode. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Ok done. Thanks. [cid:imageb0e4b4.PNG@fb47ec42.4294115c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image6230e2.PNG@de958fec.48a30df7]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagecd3a98.JPG@6a18b6dd.41993fd1]<http://www.abaninvestment.com> |
3,403 | Current attendance calendar of the below mentioned employees given below please update for the past 2 month as per the holiday master, and remove the wrongly updated holidays. Employee Id Employee Name Current Calendar 53701 Sumi K Raman TAMIL NADU 54157 Ajay Kumar Singh MADHYA PRADESH Number- 9072604064 VARSHA LEYA MATHEW Incident INES00383815 | 13,505 | 5 | 1 | Closed | Rohit Ritolia | removed the wrong holidays. | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-05-18T17:48:37+05:30 | 2021-06-03T12:49:23+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, From the above description, we understood that you like to remove the wrongly updated holiday for the reported 2 employees. Hence we will do the changes and update the status to you., Hi Rohit Ritolia, As per your request, we have removed the shared wrong holidays from the reported employee's attendance calendar. Request you to check and share your feedback. One of the reported employees 54157 new calendar change record is still pending, we are suggesting to approve that pending record and refresh that employee's attendance calendar to check the updated record., Hi Rohit Ritolia, As per your request, we have removed the shared wrong holidays from the reported employee's attendance calendar. One of the reported employees 54157 new calendar change record is still pending, we are suggesting to approve that pending record and refresh that employee's attendance calendar to check the updated record. The same has been communicated to Varsha over the call. Please check and share your feedback. |
3,404 | Dear Gowtham, Please update below field feature as no-editable for other than HR Role. * UAN_NO Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. --------------------------------------------------------------------------------------------------------- | 13,506 | 5 | 1 | Closed | Vinay Singh | form field security to be used | Product | Clarification | null | Setup Adrenalin | null | null | 2021-05-18T17:49:03+05:30 | 2021-06-03T10:06:34+05:30 | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Clarification | Hi Vinay Singh, Please follow the steps to enable the edit option for the field other than HR role. 1. Go to the label editor, select form name , make the required field (UAN_NO) disabled. Generate XML and synchronize. 2. After disabling the field, go to form field security , select the form name, disabled fields will be availabe, you can choose the role for which you want to provide access. Sample screenshot of the form. Please reach me in case of any clarification. Thanks, Sumithra, Hi Vinay Singh, Sorry for the inconvenience, the trail mail is to disable the edit option for role other than HR. Thanks, Sumithra |
3,405 | Dear Team, In the employee resignation process, we would like to remove the Previous manager stake holder approval in the final closure. Thanks & Regards, Suresh M | 13,507 | 5 | 2 | Closed | Suresh M | We have removed the Activity master details for the mentioned activity.
Going forward, The Activity will not trigger. | Product | Configuration | null | Application Access Management | null | null | 2021-05-18T18:26:01+05:30 | 2021-05-31T13:31:56+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Suresh M, Requesting you to connect the below link. https://fastsupport.gotoassist.com/223178395, Hi Suresh M, As discussed over the call, We have removed the Activity master details for the mentioned activity. Going forward, The Activity will not trigger. |
3,406 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Please let me know on the below points- How can i check rehire status? as Yes/No which manager/BHR update at resignation approval. How can I check the remarks given by L1 and BHR for a resigned employee. lil urgent request. ---------- Forwarded message --------- From: Praveen Kumar Srivastava <praveen.sr@religare.com> Date: Tue, May 18, 2021 at 6:19 PM Subject: Re: Information about Ex-employee To: Sunny Verma <sunny.verma@religare.com> Cc: Jatinder Kumar Sharma <sharma.jatinder@religare.com>, Shailender Verma < shailender.verma@religare.com> Hi Sunny I have come to know that her supervisor has made a specific remark regarding 'No rehire'. Requesting you to confirm the same. Regards Praveen Kumar Srivastava On Tue, May 18, 2021 at 5:45 PM Sunny Verma <sunny.verma@religare.com> wrote: > Hi Praveen, > > Her last drawn CTC was Rs.4,31,184/- > > Gratuity Trust > Enter E-code 50337 Emp Name Shweta . No of Yrs 5 DOJ 24-Dec-12 > Yes > Separation Type VOLUNTARY Co. Name Religare Securities Limited No of > Months/Days 303 LWD 22-Oct-18 > > F&F Status Settled Designation Deputy Manager - User Interface 0 Gratuity > Yrs 6 Input 1 Aug 2018 > > > On Tue, May 18, 2021 at 1:57 PM Praveen Kumar Srivastava < > praveen.sr@religare.com> wrote: > >> Hi Sunny >> >> Kindly provide following information for ex-employee Shweta (50337). Also >> let me know if there any remark from previous L1 Manager with regards to >> re-hiring of the employee. >> >> Last Drawn Salary with Religare ( in lacs) >> >> >> >> Last three months average multiple / performance records *(Performance >> rating) >> >> >> >> Type of resignation >> >> >> >> F&F settlement >> >> >> >> Name of L1 Manager (* there is difference in the claim of the candidate) >> >> >> > -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,508 | 5 | 3 | Closed | Jatinder Kumar Sharma | custom report changes
RPT_DV_SEP_SEPARATI
ON_DUMP_611 | Product | Data Correction | null | Separation | null | null | 2021-05-18T18:28:29+05:30 | 2021-06-03T17:49:36+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, We will check on the reported data and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per your request, the rehire status data columns has been added in the 'Employee separation Details 611' report with code level changes through the database, please check and share us your feedback. Int Ref : RPT_DV_SEP_SEPARATION_DUMP_611 Thanks & Regards, Mohamed Moosa A |
3,407 | Dear Priya, As spoken, for staff ID: 0200 & 0903 the email ID in adrenalin shows their personal email ID. Kindly assist me to check on it. Kindly disable the part from edit by the staff. | 13,509 | 5 | 1 | Closed | Thilagavathi a/p Kumaran | Data correction | Product | Data Correction | null | Communication | null | null | 2021-05-18T18:31:23+05:30 | 2021-06-02T18:51:28+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Thilagavathi a/p Kumaran, These employee have updated their email id during 2020, so currently we have updated the correct email id. Please be noted that email id already cant be edited in contact details form. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
3,408 | Please change the HR Activity clearance of Kunal Parihar P2829. Remarks will be below:- "Deactivation of Email id is done. He was on PIP and was relieved early due to non performance. No recovery to be done" | 13,510 | 5 | 3 | Closed | Pratap Singh | actor comments updated | Product | Data Correction | null | Separation Management | null | null | 2021-05-18T18:49:50+05:30 | 2021-05-27T11:09:04+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: "[\"44002027886\", \"44002028040\"]" referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, From the below description, we understood the clearance has to be updated manually with the shared comments. Please provide us few minutes, we will call you discuss and do the needful. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As requested, the details has been updated for activity namely HR activity, please verify and let us know your feedback. Thanks and Regards, Dhivya . V, Hi Divya, Can you share also clearance form of Kunal Parihar P2829. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] , Hi Pratap Singh, Since the process was completed and the employee is inactive, we were unable to fetch the entries in the application. Thanks and Regards, Dhivya . V, please share screenshot , Hi Pratap Singh, We have discussed with Surendar and as per the discussion, sharing the report for your reference. We have extracted from report namely "Clearance Activity Report - All Employees". Thanks and Regards, Dhivya . V, i have checked and above remarks you have entered in Comments Colum instead of APPROVER_COMMENTS please do the needful , Hi Pratap Singh, Request you to please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,409 | help in report creation for exit employee | 13,511 | 5 | 3 | Closed | Ishan | convertion given for date field | Product | Data Correction | null | Separation Management | null | null | 2021-05-18T18:55:56+05:30 | 2021-06-04T13:48:33+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ishan, As per the reported query, we understood that you want to create the ireporter for exit interview. Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ishan, Please join the link. https://fastsupport.gotoassist.com/133393102 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ishan, Please join the below session link. https://fastsupport.gotoassist.com/529646154 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ishan, Please find the below responses for the reported queries. 1. Excel has additional blank columns - Requesting you to export the excel by giving Export to Excel 2003 Data 2. 1000867970 not reflecting in Exit Interview Report - The Exit Interview Template has not mapped in the Manage Positions form so you have to trigger the exit interview manually in the Schedule Exit Interview form. But the employee will not reflect in that form, because the employee does not have City in the system. Due to which Exit Interview not triggered and if it is not triggered then the system will not throw validation in Final Closure screen. 3. Date filter not working - In the ireporter, we have given the date field as a text field due to which the filter has not worked. Now we have changed the field type as DateTime. Post that, the filter is working and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,410 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, EE 22232 has initiated WFH cancellation request & same has been approved by her SUP however; still she is getting error as “leave has been applied for these dates”. Kindly check & update on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image003.png@01D74C18.1E4392B0] From: Shruti Nandagiri Sent: Tuesday, May 18, 2021 6:58 PM To: Shweta Ghule Cc: Rajendra Gour; Anil Kumar Mishra; Rama Nathan Subject: FW: Leave Cancellation submitted by you on 2021-May-10 11:51 is sent for approval Importance: High Dear Shweta, As discussed, please find the screen shot. Still unable to apply leave. [cid:image001.jpg@01D74C17.BF1EE230] [cid:image002.jpg@01D74C17.BF1EE230] Regards -Shruti From: Erp.hrms@npci.org.in<mailto:Erp.hrms@npci.org.in> [mailto:Erp.hrms@npci.org.in] Sent: 10 May 2021 11:52 To: Shruti Nandagiri <shruti.nandagiri@npci.org.in<mailto:shruti.nandagiri@npci.org.in>> Subject: Leave Cancellation submitted by you on 2021-May-10 11:51 is sent for approval Importance: High Hi Shruti Nandagiri, Your Leave Cancel is sent for approval, the details of the transaction are given below. Employee Id: 22232 Employee Name: Shruti Nandagiri Leave Type: WFH Leave Name: Work Form Home Leave Start Date: 2020-Apr-29 Leave End Date: 2020-Apr-29 Total No. of Days: 1 Reason for Cancellation: Not feeling well Regards, HR Team This is an automatically generated email - Please do not reply to it. If you have any queries kindly reach out to your Location HR. *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,512 | 5 | 1 | Closed | Shweta Ghule Shankarrao | cancellation done for wrong date | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-18T19:01:18+05:30 | 2021-06-03T20:50:39+05:30 | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | null | null | null | Clarification | Hi Shweta Ghule Shankarrao, We will check the transactions and confirm you on the leave cancellation approval and provide you an update on this. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, Please note that the employee has cancelled the leave of 29 apr 2020 and trying to apply for 29 apr 2021. Please ask her to cancel the correct leave date and apply the sick leave after cancellation approval. Thanks, Sumithra. |
3,411 | 1. Please change authorized signature as per Grade, as done in Appointment letter. Jitendra- Below G7 & Bharat- above grade G7. 2. Kindly map the Position name Kindly make the requested changes and confirm. | 13,513 | 5 | 1 | Closed | Archana Guhagarkar | Requested changes done | Product | Clarification | null | Letter Request | null | null | 2021-05-18T19:01:56+05:30 | 2021-06-04T23:50:17+05:30 | gowtham.n@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com, supulaxmi.konar@nbhcindia.com | gowtham.n@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com, supulaxmi.konar@nbhcindia.com | null | null | null | Clarification | created_by: 2043097241532 time: 2021-05-18 13:31:56 UTC, Hi Archana Guhagarkar, As per your request we will change the signature of UAL letter to 'Mr. Jitendra'. We will add the position name in place of short title. Thanks, Sumithra., Hi Archana Guhagarkar, The requested changes are done. Please check the same and update. Attaching the sample for your reference. Thanks, Sumithra. |
3,412 | Hi Team, Kindly support to get the lender and landlord details. | 13,514 | 5 | 4 | Closed | Sunil Bedre | Details provided | Product | Service Request | null | Salary | null | null | 2021-05-18T19:46:48+05:30 | 2021-06-03T09:50:04+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sunil Bedre, We have taken the connection and we provided the details of the Landlord and lender details. Regards Prakash, Hi Prakash, I really appreciate your support quick support and after the office hours. Which helped us with internal process. Regards Sunil Bedre |
3,413 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Pls clear the below block. Thanks Sonali From: Divya Deepti Vivian <Divya.Vivian@artfertilityclinics.com> Sent: 18 May 2021 18:48 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Log in issue Hello Ma'am, I am not able to reset my password due to this i couldn't logout from adrenaline and also i have tried twice resetting my password after the given time in app but it didn't change Regards Divya Vivian Get Outlook for iOS<https://aka.ms/o0ukef> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,515 | 5 | 1 | Closed | Sonali Srivastava | Blockage removed | Product | Data Correction | null | null | null | null | 2021-05-18T20:01:10+05:30 | 2021-06-04T10:49:36+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Pls do the needful. Thanks Sonali , Hi Sonali Srivastava, FOr the mentioned employee we have removed the blockage from our end, Kindly proceed with further activity. Abirami K |
3,414 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pratap has raised the LOP request on 15th &16th May and it has been approved by his manager. Now he wants to cancel the LOP request which is not listed in the Leave cancellation. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,516 | 5 | 1 | Closed | Balaji Damodaran | Clarification in LOP cancellations. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-18T21:55:08+05:30 | 2021-06-03T10:49:42+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Balaji Damodaran, As we understood from the above description, you need to cancel the LOP day. Regarding this, please follow the below step, Kindly navigate to the "Leave Configuration " form select the respective leave and navigate to the Common tab, here you can check "Allow leave cancellation period days" and change the days. Later on if still, you are facing the issue, Please share the employee codes for further analysis. Regards, Srujana.M , Hi Balaji Damodaran, Please refer to the attached screenshot and revert for any further clarifications. Regards, Srujana.M |
3,415 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [cid:image001.jpg@01D74C37.8D9407C0] Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,517 | 5 | 3 | Closed | Rishi Ranka | Duplicate record removed | Product | Data Correction | null | Setup HRMS | null | null | 2021-05-18T22:46:08+05:30 | 2021-06-04T11:49:30+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | null | null | null | Clarification | Hi Rishi Ranka, Please connect on below Link to check and assist on the reported concern. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Rishi Ranka, Please connect on below Webex Link to check and assist on the reported concern. https://adrenalin-8b18.my.webex.com/join/wasim.khan Regards Wasim, Hi Sarfaraz Please connect on below link to check and assist on renaming the said field. Regards Wasim, Hi Sarfaraz Please connect on below link to check and assist on renaming the said field. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim , Hi Rishi Ranka, With reference to our discussion, there was a duplicate record in the name of GMC,we have now removed the same and now the record has been submitted successfully. Regards Wasim |
3,416 | Support Required for Updating Employee Salary Revision with effect from 28th May 2021... | 13,518 | 5 | 3 | Closed | Praveen Kumar S | CTC upload done in Data upload form | Product | Clarification | null | Salary | null | null | 2021-05-18T23:38:54+05:30 | 2021-05-19T22:02:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Praveen Kumar S, We tried to reach you, please share your convenient time to discuss this reported point. Regards Raghu.T, Hi Praveen Kumar S, As discussed, we have uploaded the employee CTC via CTC upload. We request you to get back to us if you have any questions. Regards Raghu.T |
3,417 | Ref : Ticket No in Old CSP : 330067 Car & Medical Perks -- Not reflecting in IT Computation for Mr. Arul (MD) -- After Selection of "New Tax Regime". Attached Claim Details for reference Please Request you to Solve the Issue Please | 13,519 | 5 | 4 | Closed | Praveen Kumar S | Suggested to follow the ticket - 330066 | Product | Clarification | null | Payroll Setup | null | null | 2021-05-18T23:41:45+05:30 | 2021-05-24T11:26:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Praveen Kumar S, We will check this reported point on our end and get back to you with a solution. Regards Raghu.T, Hi Praveen Kumar S, We are working with our product team for the reported issue, The same concern is already raised in CSP -330066 and so we request you to follow the reported concern in that same ticket to avoid duplicates. Let us know if you have any concerns. Regards, Amudhan K |
3,418 | Dear Team, Please find below employees whose Goals has to be deleted. 98047 Jagadeshwaran 39973 Ashish Bharti 12735 Parmanand 21467 Aabha Chhabra 52155 Safdar Azimee 102464 Mahendra Gangaram Patiyan 3551 Aritra Bose Confirm, once done. Regards, Chaitali | 13,520 | 5 | 3 | Closed | Rinoy Sebastin | query shared | Customization | Data Correction | null | Goal Management | null | null | 2021-05-19T08:34:43+05:30 | 2021-06-03T11:49:33+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Please provide us few minutes, we will connect and do the required goals deletion, and update you. Thanks and Regards, Dhivya . V, Dear Chaitali, Please find the attached query to delete the goals. We tried reaching you, however unable to reach, hence updating on ticket. Once you receive the update, please call me to discuss. Note : Need to fetch the current calendar and use the query. Thanks and Regards, Dhivya . V |
3,419 | As we have been filing return for Q1, Q2 & Q3, those steps have been completed. Please guide us thereafter. We have to add expatriates data in Annexure2 and Form12BA to complete the Q4 return and Form 16 process. In the attached file we have completed till steps 6. | 13,521 | 5 | 4 | Closed | Amit Bhagat | resolved the q4 errors and done the below update
update PA_ETDS_ANNEXURE2_SALARY_DET set N_COUNT_LANDLORD_PAN=1,S_LANDLORD_PAN1='JOXPS1493M',S_LANDLORD_NAME1='DHANWANTI SHARMA',S_LANDLORD_PAN2='' where S_EMPLOYEE_CODE='11177'
update PA_ETDS_ANNEXURE2_SALARY_DET set S_LENDER_NAME2='' where S_EMPLOYEE_CODE='11648' | Product | Patch Deployment | null | eTDS | null | null | 2021-05-19T08:42:45+05:30 | 2021-06-08T14:50:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, We will check the completed steps in the application and guide the steps to you., Hi Amit Bhagat, As discussed, Please connect both app and DB server and share your Anydesk number to work on the reported query., Hi Amit Bhagat, As discussed, we request you to fill and upload the Etds annexure2 upload for the ex-pat employees. Post completion of the upload, please follow the below steps and share the error file. 1)Form 24Q text file will be created in "Payroll: Etds / eTDS Process" 2) The generated text file has to be validated using "File Validation Utility" (https://www.tin-nsdl.com/), annexure 2 report for expat is prepared but not getting uploaded. please do the needful on immed basis., Hi Amit Bhagat, Please share your anydesk number to check the reported query., 293 921 636 आदर सहित / Best Regards अमित भगत / Amit Bhagat [cid:image002.png@01D6EDA4.389DE660] Suzuki Motorcycle India Pvt Ltd. Vill- Kherki Dhaula, Badshahpur, N.H-8 Link Road Badshahpur, Gurugram -122004 (Haryana) Tel: - 0124-4170706 Mob:- 9953554401 Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/> [Mention your “Employee ID” in all communication] , Hi Preethi, Please find error file. आदर सहित / Best Regards अमित भगत / Amit Bhagat [cid:image002.png@01D6EDA4.389DE660] Suzuki Motorcycle India Pvt Ltd. Vill- Kherki Dhaula, Badshahpur, N.H-8 Link Road Badshahpur, Gurugram -122004 (Haryana) Tel: - 0124-4170706 Mob:- 9953554401 Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/> [Mention your “Employee ID” in all communication] , please take connection on immediate basis. please do not delay. , please reply when you will take connection and complete Q4 work., please take connection on immediate basis. please do not delay. , Hi Amit Bhagat, Request you to connect both the LIVE servers and share your anydesk number to work on the query., Already connected आदर सहित / Best Regards अमित भगत / Amit Bhagat [cid:image002.png@01D6EDA4.389DE660] Suzuki Motorcycle India Pvt Ltd. Vill- Kherki Dhaula, Badshahpur, N.H-8 Link Road Badshahpur, Gurugram -122004 (Haryana) Tel: - 0124-4170706 Mob:- 9953554401 Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/> [Mention your “Employee ID” in all communication] , AnDesk 293 921 636 आदर सहित / Best Regards अमित भगत / Amit Bhagat [cid:image002.png@01D6EDA4.389DE660] Suzuki Motorcycle India Pvt Ltd. Vill- Kherki Dhaula, Badshahpur, N.H-8 Link Road Badshahpur, Gurugram -122004 (Haryana) Tel: - 0124-4170706 Mob:- 9953554401 Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/> [Mention your “Employee ID” in all communication] , Hi Amit Bhagat, We have joined the anydesk session and working on the reported Q4 point with our internal team. We will update the status once it is done., Hi Amit Bhagat, We have taken the connectivity and resolved the reported Q4 errors. Post changes, the Q4 file validated successfully without any error. Hence we are updating the ticket status as 'Resolved'. |
3,420 | Hi Team, Thanks for the new support portal site that is easier and more convenient to use. For my first ticket, please assist in the error we have encountered with the list of approvals. The Employee Creation type shows two (2) more pending approvals but upon opening, it shows nothing, please see attached screenshot. Thanks! Regards, Clarisse | 13,522 | 5 | 3 | Closed | Ma. Angela Clarisse Agustin | Queue stuck problem | Product | Data Correction | null | Confirmation Management | null | null | 2021-05-19T09:16:11+05:30 | 2021-06-03T09:50:05+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ma. Angela Clarisse Agustin, Those employees already created in system. This is queue problem which we rectified from our end. Queue Problem - Due to network slowness/ multiple submits from user end, sometimes transactions may gets completed in system. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priya! This is to confirm that the issue has already been resolved. Thank you, Clarisse Agustin HR Analyst — GroupM Philippines 21st Floor Picadilly Star Building Block 19 Lot 3, 4th Ave. cor. 27th street, Bonifacio Global City, Taguig City — www.groupm.com<http://www.groupm.com/> @groupmworldwide<https://twitter.com/GroupMWorldwide> Follow us on LinkedIn<https://www.linkedin.com/company/groupmworldwide/> [cid:image001.png@01D74CAD.C4769D40] |
3,421 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, I have raised contact details for this employee, however it is not showing as "pending for approval" and the Submit button is still reflecting. This issue I have been chasing for the last 6 months and still it is not resolved. ---------- Forwarded message --------- From: <humanresourcecm@religare.com> Date: Wed, May 19, 2021 at 9:29 AM Subject: Jatinder Kumar Sharma has raised a Contact Details change request for Mandeep Singh-94807 To: <sharma.jatinder@religare.com> Jatinder Kumar Sharma-90995 has raised an Contact Details change request for 94807-Mandeep Singh on 19-May-2021 09:29. The request is pending for action with the respective HR Ops Team Leader. The request will be approved only post submission of the documents of proof wrt the changes requested. Subsequently, the changes will reflect in the concerned forms on HRIS. *Employee Details: * Employee ID: 94807 Employee Name: Mandeep Singh Designation: Sr Software Engineer Grade: REL - Manager OU: RSL-SHARC-Corporate Location: 7886-Noida Capital Markets *Contact Details Form: * NEW EMPLOYEE ID NAME PERSONAL MOBILE NUMBER PERSONAL EMAIL WORK EMAIL HOME TELEPHONE WORK TELEPHONE EXTENSION NO FAX NUMBER WORK MOBILE NUMBER New 94807 Mandeep Singh 9810773832 mandeepsinghwadhwa@live.com mandeep.singh2@religare.com 919810773832 0 9810773832 Current 94807 Mandeep Singh 9810773832 mandeepsinghwadhwa@live.com mandeep.singh2@religare.com 9810773832 NEW CURADD CURADD2 CURADD3 COUNTRY CITY STATE REGION CONTACTNO ZIPCODE New R/O WZ-111-G, Plot no-30, Shiv Nagar, Gali No 5 India New Delhi Delhi 110058 Current B-1/441,Second Floor,Janakpuri,West Delhi, India Delhi Delhi 110058 NEW PERMANENT ADDRESS1 PERMANENT ADDRESS2 PERMANENT ADDRESS3 PERMANENT COUNTRY PERMANENT CITY PERMANENT STATE PERMANENT REGION CONTACT NUMBER ZIP CODE New B-1/441, Second Floor India Delhi Delhi 110058 Current B-1/441, Second Floor India Delhi Delhi 110058 Regards, Religare HR . -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,523 | 5 | 2 | Closed | Jatinder Kumar Sharma | contact details approval - data issue | Product | Data Correction | PIMS | Employee Information | null | null | 2021-05-19T09:40:08+05:30 | 2021-07-30T13:48:02+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, We will check on the contact details query and update you the status. Thanks & Regards, Mohamed Moosa A, Again the employee has raised contact details twice. [image: image.png] On Wed, May 19, 2021 at 10:57 AM Mohamed Moosa A < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Jatinder Kumar Sharma, > > We will check on the contact details query and update you the status. > > > *Thanks & Regards,* > *Mohamed Moosa A* > > On Wed, 19 May at 9:40 AM , Jatinder Kumar Sharma < > sharma.jatinder@religare.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Hi Moosa, > > I have raised contact details for this employee, however it is not showing > as "pending for approval" and the Submit button is still reflecting. > > This issue I have been chasing for the last 6 months and still it is not > resolved. > > ---------- Forwarded message --------- > , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls update. On Wed, May 19, 2021 at 9:39 AM Jatinder Kumar Sharma < sharma.jatinder@religare.com> wrote: > Hi Moosa, > > I have raised contact details for this employee, however it is not showing > as "pending for approval" and the Submit button is still reflecting. > > This issue I have been chasing for the last 6 months and still it is not > resolved. > > ---------- Forwarded message --------- > , Hi Jatinder Kumar Sharma, The reported employee's contact details has been already corrected. please check and share us your feedback. Thanks & Regards, Mohamed Moosa A Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: moosa.m@myadrenalin.com |
3,422 | Please check why one-time tax has been deducted whe employee is not eligible to tax deduction. Please check for worker paygroup employeee 00100. and there are others whose tax has been deducted despite not being eligible. Please check and rectify the issue | 13,524 | 5 | 4 | Closed | Amit Bhagat | component creation | Product | Configuration | Payroll Management | Tax | null | null | 2021-05-19T09:58:07+05:30 | 2021-08-11T14:48:44+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, We will check the reported one-time tax from our end and update the status to you. , Hi, Please confirm on this issue and rectify it so that it does not happen in the next month salary. Please check for all the pay groups., Hi, Please check for the attached employee. His als0 one time tax has been deducted in access. Please resolve this issue on immediate basis., please confirm about attached employee on immediate basis., Hi Amit Bhagat, We have taken the connectivity today, The onetime1 tax component formula was incorrect in the application. The correct formula updated in the application on 30th April which is after the completion of the April month payroll. Due to that, the incorrect tax deducted for those employees. To correct the same, we have suggested doing the adjustment, But you require the correct one-time amount of April month to refund the same. we are checking internally for this point and update the status to you., Hi, please check one-time tax calculation for the attached employee. One time tax calculation is still not correct. Please check and resolve immediately. , Please check and resolve., Hi Amit Bhagat, Request you to connect both the servers and share your anydesk number to work on the reported query., Please find any desk id 293 921 636 आदर सहित / Best Regards अमित भगत / Amit Bhagat [cid:image002.png@01D6EDA4.389DE660] Suzuki Motorcycle India Pvt Ltd. Vill- Kherki Dhaula, Badshahpur, N.H-8 Link Road Badshahpur, Gurugram -122004 (Haryana) Tel: - 0124-4170706 Mob:- 9953554401 Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/> [Mention your “Employee ID” in all communication] , Hi Amit Bhagat, The Anydesk session got disconnected. Please join the below link and share your screen or accept the anydesk request to work on the reported query. https://fastsupport.gotoassist.com/623884873 Support key: 623884873, Hi Amit Bhagat, As mentioned in the mail Currently, the system is not considered the LTA Exemption amount for One-time tax calculation. We will enable one more component to enter the Bill amount to get the benefit while calculating the One-time tax. Based on your approval over the mail, we have created one more component to enter the bill amount for the purpose of Onetime tax from the upcoming payroll months. Please upload the values for the below component LTA Paid values under - LTA_AVL LTA Bill values under - LTABILL Then process the salary for any sample employee and check the One time tax. Please check and share your feedback. For the Existing cases: The excess tax has already been deducted from the employees for those cases the system will automatically adjust the tax from the upcoming payroll months., Hi Amit Bhagat, As mentioned in our earlier update, the system is not considered the LTA Exemption amount for One-time tax calculation. We have enabled one more component to enter the Bill amount to get the benefit while calculating the One-time tax. Based on your approval over the mail, we have created one more component to enter the bill amount for the purpose of Onetime tax from the upcoming payroll months. Please upload the values for the below component LTA Paid values under - LTA_AVL LTA Bill values under - LTABILL Then process the salary for any sample employee and check the One time tax. Please check and share your feedback. For the Existing cases: The excess tax has already been deducted from the employees for those cases the system will adjust the tax from the upcoming payroll months., we uploaded the LTABILL values for exemption but the exemption is not given to employees. Please check and resolve on immediate basis. Best Regards Amit Bhagat , Hi Amit Bhagat, The reported point is already raised in a separate Freshdesk ticket 17863. We request you to follow the 17863 ticket for further updates on this point. Thanks and regards Preethi R Adrenalin eSystems Limited Email: Preethi.r@myadrenalin.com |
3,423 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Praveen/Elton, Please change the reporting for 2nd level for all PROs to Iqbal instead of the GM: Employee Id Employee Name 1469 Menino S. Rodrigues 2149 Ummer Ahamed 2902 Naser Usman Muhammad Al Balushi 3524 Khaled Mahmoud Al Aramouni 5521 Khalid Mohd Khurshid Mohd Al Mutawa 5560 Sanad Abedrabu Mohamed Hadi Alhemeiri Dear Saravanan-can you please make Lee-Anna as the HR approver for Goal setting and appraisal final level approval (HR level). These are PROs and while they are on OU payrolls, they roll up to HR Director instead of the GM for that OU. Regards, Amit Sangha [cid:imaged47928.PNG@065c2ad0.479edd43]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image442bc2.PNG@4e25a30f.4981ede7]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image6257ef.JPG@331b3281.4cb5eebc]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,525 | 5 | 1 | Closed | Amit Sangha | clarification | Product | Clarification | Performance Management | Application Access Management | null | null | 2021-05-19T10:33:27+05:30 | 2022-05-19T17:48:51+05:30 | praveenkumar.thankappan@abaninvestment.com, elton.dasilva@abaninvestment.com, leeanna.nussbaumer@ghobash.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | praveenkumar.thankappan@abaninvestment.com, elton.dasilva@abaninvestment.com, leeanna.nussbaumer@ghobash.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | leeanna.nussbaumer@ghobash.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Amit, Updated. [cid:image02f025.PNG@b62122dc.44ba8092]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image3275cf.PNG@fec4f5b4.4dae82e2]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagebbca7d.JPG@055cc2d9.4e8ae2ce]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. |
3,424 | As discussed via Viber Thank you! Regards, Desiree ________________________________ This email and the information contained in this message are confidential and intended solely for the addressee. If you are not the intended recipient, please notify the sender and delete the email immediately. Unauthorized distribution, disclosure or dissemination of its contents is strictly prohibited. ________________________________ | 13,526 | 5 | 1 | Closed | Desiree Arrojo | Duplicate ticket | Product | Clarification | null | Salary | null | null | 2021-05-19T10:57:20+05:30 | 2021-05-20T15:05:13+05:30 | malou@healthyoptions.com.ph | malou@healthyoptions.com.ph | malou@healthyoptions.com.ph | null | null | Clarification | Hi Desiree Arrojo, Duplicate of ticket id 13423 . Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
3,425 | Dear Ghulam/Prakash, Query Regarding Under self-declaration only KYC form is visible to employee , request to Visible Tax declaration form for updating. Set cut-off date form updating is 21/05/2021. Thanks & Regards, Dhanashree Sawant. F& A Dept [Description: GSLogo] Kanjurmarg(E),Mumbai,India *: +022 4138 5000 | Ext :5232 * IP Phone : 37119 | 13,527 | 5 | 1 | Closed | Dhanashree Sawant | Form access given | Product | Configuration | null | Application Access Management | null | null | 2021-05-19T11:01:55+05:30 | 2021-06-03T12:49:24+05:30 | ghulam.yazdani@myadrenalin.com, prakash.kumar@myadrenalin.com, avinash_khilari@gsenc.com, dhanashree_sawant@gsenc.com | ghulam.yazdani@myadrenalin.com, prakash.kumar@myadrenalin.com, avinash_khilari@gsenc.com, dhanashree_sawant@gsenc.com | avinash_khilari@gsenc.com | null | null | Change Request | Hi Dhanashree Sawant, We have provided the Tax Declaration form access for all employees. We have set the Cut of date as 21/05/2021 Regards Prakash, Dear Dhanashree We have provided the Tax Declaration form access for all employees. We have set the Cut of date as 21/05/2021 Prakash. K. Product Support Team. [cid:image001.jpg@01D5F879.B99F6520] Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com<http://www.myadrenalin.com/> P: 044 - 39882345 Extn : 7424 |
3,426 | Dear Mr. Bala, As we have discussed with Mr. Jay as we are using incorrect components for all the CTC reimbursement which is mapped with CTC upload format and due to this reason we have to update reimbursement eligibility separately then process CSR. We wants to know that can we use same components (CTC reimbursement) for both purpose (CTC upload and CTC reimbursement) so that we get the proper output in case of arrear and LWP. Kindly check and confirm because we didn't release reimbursement for April 21 through software due to this. Wrong Correct LTA_REM CTC_LTA REIM_CONV CTC_CONV TEL_REM CTC_TEL REIM_BOOK CTC_BOOK Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png | 13,528 | 5 | 3 | Closed | Anoopsingh | Awaiting for pending points to be claosed | Product | Configuration | Claims & Reimbursement | Claims and Reimbursments | null | null | 2021-05-19T11:16:16+05:30 | 2021-07-16T19:49:49+05:30 | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, pankajkumar@globecapital.com, vikaskumar@globecapital.com | null | neerajbhardwaj@globecapital.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, pankajkumar@globecapital.com, vikaskumar@globecapital.com | null | null | Clarification | Hi Anoopsingh, For the above query, please provide us sometime, we shall schedule the session to discuss on same. Thanks & Regards, Mohamed Moosa A, Hi Anoopsingh, We will work on the reported query on reimbursements once all the pending points resolved. Regards, Jayakrishnan. N Product Support |
3,427 | We have updated 18th & 20th May 2021 as holidays in Kerala Calendar but 18th May 2021 is not updated as Holiday whereas 20th May 2021 has been properly updated. Screen shots attached for your reference. Incident INES00383787 VARSHA LEYA MATHEW 9072604064 | 13,529 | 5 | 1 | Closed | Rohit Ritolia | scheduler timing change | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-05-19T11:26:38+05:30 | 2021-06-03T11:49:33+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, During the check, we found that the 'Attendance weeklyoff holiday' scheduler is scheduled at 15:00 pm. As per the old scheduler configuration, the holiday scheduler will execute after 15:00 pm only. Due to that, the weekly for today date is not updated in the attendance calendar yesterday. So, we have suggested setting the 'Attendance weeklyoff holiday' scheduler start time as 1:45 am before the sync schedulers, to avoid these cases in the future. To update the current date holiday, we have guided you to create one more weekly and sync scheduler around 10.15 am. Post completion of these schedulers, the 18-may-2021 holiday will reflect in the attendance calendar. The same has been explained to Varsha over the call yesterday. |
3,428 | Dear Gowtham, We want to update the PF No , EPS No, ESI No and UAN number of employees in to System on monthly basis. * 1s Stage - For All Employee * 2nd onwards - New Joiner Please suggest a single and fixed way for the above activity. So we can use it on reguler basis. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. --------------------------------------------------------------------------------------------------------- | 13,530 | 5 | 3 | Closed | Vinay Singh | time also stored along with date in Effective from column of Employee master table, corrected the same. | Product | Data Correction | null | Employee Information | null | null | 2021-05-19T11:32:03+05:30 | 2021-06-03T20:53:58+05:30 | gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | null | null | Software Problem | Hi Vinay Singh, With reference to our discussion,please make use of 'Employee basic info update' data upload to update PF and ESI of employees,for EPS and UAN please share us the screenshot of the form wher this field is being entered we will validate and update. Regards Wasim, Dear Wasim, Please find below the require information. [cid:image002.png@01D74CA7.7C5B8120][cid:image003.png@01D74CA7.7C5B8120][cid:image001.png@01D74CA7.15C943C0] [cid:image004.png@01D74CA7.7C5B8120][cid:image005.png@01D74CA7.7C5B8120] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> , Hi Vinay Singh, Please connect on below Webex Link to assist you in identifying the column name for EPS and UAN in data upload. https://adrenalin-8b18.my.webex.com/join/wasim.khan Regards Wasim, Hi Vinay Singh, With reference to our discussion, GL Code column in renamed as EPS using Label editor form, please make use of 'Employee basic Info update' template and enter EPS values in GL Code column of the template and proceed for upload, For UAN , please make use of EMployee KYC UAN Number upload from data upload. Regards Wasim, Dear Washim, Facing error for Effective Date. 19-May-2021 ~Effective from date is invalid~ while trying to insert Please suggest. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> , Hi Vinay Singh, With reference to our discussion,'Employee Basic Info update' data upload updates the Last effectice from data of the employees,please update the latest effective from date from employee master table and then proceed for upload. Regards Wasim, Dear Wasim, Have uploaded data almost. We found 25 entry where it is still showing same error even after correct data. May you please help me for the same. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> , Hi Vinay, As confirmed by you over the remote session, the upload is now successful post removing the time from "effective from" in Employee master table and updating the correct date alone. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks a lot for your kind support. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> |
3,429 | Considering the pandemic situation, Government has imposed restrictions regarding the Working Days & Hours for the Bank. Considering the prevailing situation and the imposed travel restrictions have reduced the count of employees who have marked attendance in HRMS. In this scenario, We request you to make below changes for smooth functioning of salary processing for the current pay cycle. 1. System should consider as full day present for employees who have single Punch in system for the current pay cycle (April 20, 2021 to May 19,2021). 2. Attendance Calendar should be updated once this changes has been implemented. 3. Restrict regularization for the current pay cycle for the benefited employees. 4. These changes should not impact normal payroll activities. | 13,531 | 5 | 1 | Closed | Rohit Ritolia | reported point was completed using the upload option from the client end | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-19T11:40:19+05:30 | 2021-06-04T09:48:38+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, Over the Teams call, we have explained the below 4 points. Point 1: The system should consider as a full-day present for employees who have a single Punch in the system for the current pay cycle (April 20, 2021, to May 19, 2021). AES Remarks: To consider the full-day present for employees who have a single Punch in the system for the current pay cycle past date (April 20, 2021, to May 19, 2021). The below two methods are available. Method 1: In the 'Shift master' form, for all the available shifts the minutes to work on full-day and half-day need to change to '0 mins' and submit the form. Post submission, the attendance scheduler needs to execute from the backend for the current pay cycle (April 20, 2021, to May 19, 2021). Method 2: In our product, we are having the bulk Attendance regularization data upload option, using this option the employee's data can be regularised to consider it as a full-day present. In the data upload sheet, you need to enter the required employee's data and upload the data to the application. If you are going with this option, then please provide confirmation to enable AR bulk upload option in the application. Point 2: The attendance Calendar should be updated once this change has been implemented. AES Remarks: Post completion of point 1, the same will be updated in the attendance calendar automatically. Point 3: Restrict regularization for the current pay cycle for the benefited employees. AES Remarks: To restrict the regularization of the current pay cycle, we are suggesting disabling the AR form access to the self-employees. Point 4: These changes should not impact normal payroll activities. AES Remarks: Post completion of the first 2 points, we request you to validate the attendance data and share your feedback before the auto-debit and payroll integration schedule timings to avoid the impact of payroll activities. Please refer to the AES Remarks and share your feedback. Post confirmation from your end, we will start the activity., Hi Rohit Ritolia, The reported point to make a full day present was completed for the current pay cycle using the upload option from the client end instead of backend activity. Hence we are updating the ticket status as resolved. |
3,430 | Hi Overallratingreport is not working. Thanks Rgds Shankar Rawat [https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/> | 13,532 | 5 | 1 | Closed | Shankar Rawat | As we have checked, the overallrating report is working fine. We faced issue in All score report. We have fixed the issue and now the all score report is working fine. As per your requirement we are providing you the needed report names below
-->Goalcompetencyratings
-->Appraisal Status Report
-->Workflow Tracker Report | Product | Data Correction | null | Performance Appraisal | null | null | 2021-05-19T11:48:05+05:30 | 2021-06-03T13:48:56+05:30 | null | null | null | null | null | Clarification | Hi Shankar Rawat, As we have checked, the overallrating report is working fine. We faced issue in All score report. We have fixed the issue and now the all score report is working fine. As per your requirement we are providing you the needed report names below -->Goalcompetencyratings -->Appraisal Status Report -->Workflow Tracker Report Please check from your end and let us know. Regards, Veerapandian R |
3,431 | Hi Kindly delete KPI"s for Three Employees Rgds Shankar Rawat [https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/> | 13,533 | 5 | 1 | Closed | Shankar Rawat | As per the requirement we have cleaned up the goals for the mentioned employees (S00975,V00829,RID11021) | Product | Data Correction | null | Goal Management | null | null | 2021-05-19T11:48:40+05:30 | 2021-06-03T13:48:57+05:30 | null | null | null | null | null | Change Request | Hi Shankar Rawat, As per your requirement we have cleaned up the goals for the mentioned employees (S00975,V00829,RID11021). Please check from your end and let us know. Regards, Veerapandian R |
3,432 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Please check urgently. ---------- Forwarded message --------- From: Sanjay Kumar Raina <sanjay.raina@religare.com> Date: Wed, May 19, 2021 at 11:00 AM Subject: Email Approvals on HRIS To: Jatinder Kumar Sharma <sharma.jatinder@religare.com>, Shailender Verma < shailender.verma@religare.com> Hello Jatinder/Shailneder, Email approvals on HRIS are not working, can you get this checked and verified. Thanks and Regards Sanjay Raina -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,534 | 5 | 3 | Closed | Jatinder Kumar Sharma | coreservice - AES_WORKFLOW_AUTOMATION | Product | Patch Deployment | null | Workflow | null | null | 2021-05-19T11:53:37+05:30 | 2021-06-04T13:48:34+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, For the mail approval, we are working on the mail server data, we will update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, For the reported query, we analyzed and restarted the services post the deployment of patch (which was found to be over written post upgradation), the mail approval is working fine now. Please check and share us your feedback. int ref : AES_WORKFLOW_AUTOMATION Thanks & Regards, Mohamed Moosa A |
3,433 | This is to inform you that we migrated our email server from Gsuite(gmail) to IceWarp on 16/05/2021 because of that we have not received any mail from HRMS application. New SMTP server details are given below: SMTP Server: 192.168.205.40 Port No: 587 | 13,535 | 5 | 3 | Closed | Tushar Bangar | could not ping IP address | Product | Clarification | null | Setup Adrenalin | null | null | 2021-05-19T12:08:52+05:30 | 2021-06-05T11:49:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Tushar Bangar, Please join us in the below link to change the smtp configs: https://fastsupport.gotoassist.com/126603467 Thanks, Sumithra., Hi Tushar Bangar, We have tried with given IP and port number, but we are facing the below error. Please check with your team and reach us for any assistance. Please check with your team which category is applicable and whether this has to be configured with username and password. Please check and update. Thanks, Sumithra, Hi Tushar Bangar, For your reference. Thanks, Sumithra, Hi Tushar Bangar, FYR. Thanks, Sumithra, Hi Tushar Bangar, As discussed over the phone call, we got to know that your IT team is working on the error related to mail servers and the mails are getting triggered for some employees.Please check with your team and update us for any assistance if needed. Thanks, Sumithra. |
3,434 | Dear Team, Kindly suggest can i clear all pending clearance activity from final closure in bulk. | 13,536 | 5 | 3 | Closed | Sandeep Jangid | Not feasible to bulk approval of clearance activities | Product | Clarification | null | Separation Management | null | null | 2021-05-19T12:18:06+05:30 | 2021-05-19T14:16:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sanddep, As we have discussed, based on your request regarding clear all pending clearance activity from final closure in bulk. This is not feasible. Sorry for the inconvenience. Please inform the Activity owner to approve from their end. |
3,435 | Hi, team! Can you please run the backdated scheduler for employee E34-154-01 for May 1 to 19 period? Thank you. | 13,537 | 5 | 3 | Closed | Zigmort Jelaver Ragudo | Executed Schedulers | Product | Data Correction | null | Absence | null | null | 2021-05-19T12:26:44+05:30 | 2021-05-19T13:55:18+05:30 | zigmort.ragudo@phoenix.com.ph | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, As mentioned, we have executed the scheduler's via back-end for the employee on the date given. Kindly check and confirm the same from your end., Thanks, Anish! |
3,436 | Hi Good Day, Please find attached file for backend update on your end. Thank you. | 13,538 | 5 | 2 | Closed | Charisse Jane Abad | Updated | Product | Data Correction | null | Absence | null | null | 2021-05-19T12:33:47+05:30 | 2021-05-19T14:39:29+05:30 | charisse.abad@toyotafinancial.ph | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; wbxapp 1.0.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Charisse Jane Abad, We will update the necessary changes from our end and revert you on the same., Hi Charisse Jane Abad, As mentioned, we have updated the necessary changes via back-end. Kindly check and confirm the same from your end., Thank you for the update. |
3,437 | Arushi Sharma (P2757) HR, have to reassign reportees to Abhinav Misra(P2742)’s Tray however in the drop down she is not able to find his name. Please check | 13,539 | 5 | 4 | Closed | Pratap Singh | USER IS APPEARING IN SEARCH | Product | Configuration | null | Employee Information | null | null | 2021-05-19T12:40:05+05:30 | 2021-05-24T12:29:45+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, From the below description, we understood that you were unable to do reassign reportees since the respective name is not getting listed in drop down. We will analyze the same and share the feedback with you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, From the attached document, we understood that the from the login P0468 you are trying to search P2742 in the Reassign reportees form. We tried searching the same where the employee P2742 appeared in the search. We also verified from P2757. Attached the snapshot for your reference. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,438 | Hi Support Team, the IL of PGC0413 did a mistake confirming the employee. The HR team changes the employee's status via employee movement but the employee confirmation did not proceed as usual process. the employee should be regularized yesterday (May 17, 2021). Do you have any recommendations on how the employee's confirmation proceeds in the usual process? | 13,540 | 5 | 3 | Closed | Eric Fuertes | Changes Updated | Product | Data Correction | null | Confirmation Management | null | null | 2021-05-19T12:58:31+05:30 | 2021-06-03T13:48:58+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, The necessary changes has been updated for the employee. Kindly try confirming the employee by the process and revert us with the feedback. |
3,439 | Dear Team, I need to create plvr and Increment letter 20-21 under employee attachments. Pls help to create. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 13,541 | 5 | 1 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Performance Management | null | null | 2021-05-19T12:58:54+05:30 | 2021-06-03T13:48:59+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Clarification | Hi Gyanamayee, Please find below the steps to create, screenshots in sequence for your reference. Navigate to the form "Two Field Master - HRMS". Select Master name as "Employee Category". Fill Text Name like "PVLR Letter 2020-21" Fill Text Value in short form only, like PVLR20. Select language as "English" and submit the form. Navigate to the form "Employee Attachment CategoryMapping". Please find 2nd screenshot and refer to the highlighted categories created last year and create the same accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Screenshot is not visible. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, We have now guided on the same over the remote session and the category is created successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
3,440 | Hello Sir Jana & Team, Please be informed that we need to remove your access to admin license (ID 01) because we need it already. Thank you and God Bless. -------------------------------------- Iyah Andrea Eugenio Project Management Group ---------------------------------------------------------------------------- ----------------------------------------------------- Disclaimer: THIS message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use, disclosure/dissemination, copying or storage, reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. | 13,542 | 5 | 1 | Closed | Iyah Eugenio | Clarification | Product | Clarification | null | Security | null | null | 2021-05-19T13:01:57+05:30 | 2021-05-20T11:06:48+05:30 | janakiraman.b@myadrenalin.com, balamuralikarthick.r@myadrenalin.com, priyadharshini.k@myadrenalin.com, eugenio_ab@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbbit.net, delrosario_lo@pbb.com.ph, ordan_em@pbb.com.ph, reyes_ra@pbb.com.ph, olila_mp@pbb.com.ph, dantes_cv@pbb.com.ph, alvendia_rg@pbb.com.ph, mayoga_dl@pbb.com.ph, isu@pbb.com.ph, medina_pjo@pbb.com.ph, pbb.bellecortes@yahoo.com, manuel_sakd@pbb.com.ph, deocampo_el@pbb.com.ph | janakiraman.b@myadrenalin.com, balamuralikarthick.r@myadrenalin.com, priyadharshini.k@myadrenalin.com, eugenio_ab@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbbit.net, delrosario_lo@pbb.com.ph, ordan_em@pbb.com.ph, reyes_ra@pbb.com.ph, olila_mp@pbb.com.ph, dantes_cv@pbb.com.ph, alvendia_rg@pbb.com.ph, mayoga_dl@pbb.com.ph, isu@pbb.com.ph, medina_pjo@pbb.com.ph, pbb.bellecortes@yahoo.com, manuel_sakd@pbb.com.ph, deocampo_el@pbb.com.ph | eugenio_ab@pbb.com.ph, teodoro_et@pbb.com.ph, enriquez_jf2@pbbit.net, delrosario_lo@pbb.com.ph, ordan_em@pbb.com.ph, reyes_ra@pbb.com.ph, olila_mp@pbb.com.ph, dantes_cv@pbb.com.ph, alvendia_rg@pbb.com.ph, mayoga_dl@pbb.com.ph, isu@pbb.com.ph, medina_pjo@pbb.com.ph, pbb.bellecortes@yahoo.com, manuel_sakd@pbb.com.ph, deocampo_el@pbb.com.ph | null | null | Clarification | Hi Iyah Eugenio, This is noted Iyah. May we know if it is temporary change or permanent. Question: If it is permanent then how we going access the front end from our support end. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Ma’am, Yes, it is a permanent changed. For the inquiry on how are you going to access front end to provide support, if your team can provide a temporary license that you can use in providing support it will be good. Thank you and God Bless. -------------------------------------- Iyah Andrea Eugenio Project Management Group --------------------------------------------------------------------------------------------------------------------------------- Disclaimer: THIS message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use, disclosure/dissemination, copying or storage, reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. , Hi Iyah Eugenio, Noted Iyah ! As license cant be added temporarily, Moving forward we shall request the respective admin person permission to use his/her login to check the reported concern. note: not all tickets requires front end access, but some of the tickets required to check some details only for those unavoidable conditions permission will be raised to your team. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya, Maybe in providing assistance, you may give us instructions thru this portal, because we cannot share the credentials of each process owner. I believe, that was the reason before why we provide AES team access to ID 01. Thank you., Hi Iyah Eugenio, Please be noted that, we shall not get password from your end. We understand your security policies. We shall connect via backend using the login id. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya, With regards to the connection via backend you need to inform / notify us. But this should not be done. I suggest if there is a need to provide assistance to our team you can give us instructions on how are we going to resolved the issue if it can be done via front end our process owners will do it., Hi Iyah Eugenio, Noted with Thanks. We shall follow the same. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya, Noted on your response. I will close this ticket my apology for the creation of this ticket. It was my mistake to click the email address (freshdesk) of Deepan. My objective is to inform AES Team that we need to remove the admin license to ID 01 thru email only. Thank you and God Bless. |
3,441 | Mrs. Manjeet Kaur goals are incorrect in self appraisal: In Mrs. Manjeet’s self-appraisal, goals are appearing incorrect and it is showing goals of “Sr. central support manager –EPU” however it should one of “central support manager –EPU”. | 13,543 | 5 | 4 | Closed | Surendra Kumar | goals as per position | Customization | Configuration | null | Goal Management | null | null | 2021-05-19T13:22:46+05:30 | 2021-05-21T11:53:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us few minutes, we will validate the goals of the below mentioned employee as per the respective position and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Please confirm whether the name & employee id is "Manjit Kaur & p0004". Post analysis we understood that the employee belongs to template namely "central support manager –EPU " based on his position. This is partial template and goal percentage is 90.00 Hence based on the position, the employee has filled all the 4 goals tagged by organization to him, the additional goal filled by him is PAT which he tallied by 9.00 percentage weightage. we have verified Manage template. He doesn't have goals as per "Sr. central support manager –EPU " in Manage template. Please verify the same once and let us know your feedback. Thanks and Regards, Dhivya . V, Dear Dhivya, There is not at issue in goal setting however in the self-appraisal form and already mention in CSP in the self-appraisal P0004 manjit kaur is confirmed she is the user. There are 6 KRA in below : [cid:image001.png@01D74D46.E036B490] ----------------------- Thanks & Regards, Surendra Kumar Central Support Mgr.-Enterprise Technology(Ops) 6th Floor, Antriksh Bhawan, 22-Kasturba Gandhi Marg, New Delhi - 110001 Phone: +91 11-23445308 Mob : +91 7290061339 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0> [Email Signature] [cid:image002.jpg@01D2B226.91194720] , Dear Surendar, The 5 goals as per the Goal setting is getting displayed in Self Appraisal, please verify and let us know. Thanks and Regards, Dhivya . V |
3,442 | Dear Team, Please run attendance scheduler for past days & weekly holidays to update assigned shift for all past dates from 21st April to till date. Regards, Sanjay 9739706671 | 13,544 | 5 | 3 | Closed | Sanjay P | backend absent and weeklyoff execution done | Product | Data Correction | null | Absence | null | null | 2021-05-19T13:49:21+05:30 | 2021-05-28T16:00:54+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sanjay P, Based on your request, we have executed the Absent Scheduler from the given date 21-Apr-2021 to till Date. Please request the respective approver to do the shift roaster before the month starting. Regards, Raghu.T |
3,443 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] From: Nidhi1 Shah Sent: 19 May 2021 11:49 To: ramachandran.j@myadrenalin.com Cc: Arpita Shirsat <arpita.shirsat@axismf.com>; Allwyn Almeida <allwyn.almeida@axismf.com>; sandip.bhalkar@myadrenalin.com Subject: vaccine details reports Hi, Please note, Chandrasekaran R's name is not reflecting in report but he has filled the details and he is getting reminders as well. Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on - 09890054902 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,545 | 5 | 1 | Closed | Nidhi Shah | Report code | Product | Clarification | null | Employee Information | null | null | 2021-05-19T13:50:00+05:30 | 2021-06-04T14:53:41+05:30 | ask.adrenalin@myadrenalin.com, ramachandran.j@myadrenalin.com, hr@axismf.com | ask.adrenalin@myadrenalin.com, ramachandran.j@myadrenalin.com, hr@axismf.com | ramachandran.j@myadrenalin.com, hr@axismf.com | null | null | Clarification | Hi Nidhi Shah, We will check the report and confirm you on the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Nidhi Shah, We have modified the report code from the back end and now the report is showing the record for the mentioned employee. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
3,444 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We have noticed that reporting manager details are not reflected in the QCR_109 report. Also DOB details are not received by Unmail. team. DOB 11-Mar-1996 Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,546 | 5 | 1 | Closed | Balaji Damodaran | Clarification in QCR reports | Product | Clarification | null | Employee Reports | null | null | 2021-05-19T13:51:14+05:30 | 2021-06-03T16:49:41+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Balaji Damodaran, We are trying to reach you, unable to take the call from your end. Kindly share the exact report name, because a lot of QCR reports are available in your system. Also, we have checked with the internal team, unmail team is handling by your internal team. Kindly revert for further clarifications. Regards, Srujana.M 9940137260 |
3,445 | Hi Rumana, Nazia is having issue to reset her Helpdesk password to log tickets. Kindly request you to help on this. Please contact Nazia for any queries. Regards, Judaea | 13,547 | 5 | 4 | Closed | Judaea Vanbuerle | password change | Product | Clarification | null | Application Access Management | null | null | 2021-05-19T13:53:41+05:30 | 2021-05-26T11:27:51+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, Based on your request, we have changed the password for Nazia and Arya and the password is osb@12345. Kindly check the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, this is done. Kindly close the ticket. |
3,446 | Kindly suggest for the backup done in E Folder can be moved as now we are facing space crunch in E drive. Also suggest if we can delete old files and folder which are not needed. | 13,548 | 5 | 1 | Closed | Gyanamayee Swain | Clearing log files in application server | Product | Service Request | null | Setup HRMS | null | null | 2021-05-19T14:03:15+05:30 | 2021-06-03T13:49:00+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-05-19 08:33:15 UTC, Hi Gyanamayee, We have cleared around 60 GB of space in E drive by clearing application logs older than 6 months. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
3,447 | Hi Team, Employee getting issues while updating personal information data. Please check and resolve the issue ASAP... @Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com> Please share employee details.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* ---------- Forwarded message --------- From: ManojYadav Addu <manojyadav.addu@randstadusa.com> Date: Mon, May 17, 2021 at 5:52 PM Subject: Re: Opening a new Bank a/c To: Umamaheswar Rao <uma.maheswarrao@randstadusa.com> Cc: Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com> Hi Uma, Please find the screenshot below. [image: image.png] Thanks & Regards, *ManojYadav Addu* Analyst, RCD Ops *Randstad Offshore Services* Mob: +91 9849465078 *#IndiaStrong* On Mon, May 17, 2021 at 3:07 PM Umamaheswar Rao < uma.maheswarrao@randstadusa.com> wrote: > Hi Manoj, > > Please share the error screenshot to check.. > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > > On Fri, May 14, 2021 at 5:42 PM ManojYadav Addu < > manojyadav.addu@randstadusa.com> wrote: > >> Hi Saby & Uma, >> >> The reason I am trying to update my Personal details on Rplace is bcoz I >> am receiving mails to update my details. >> Please find the Snipping shot below. Kindly assist with further action to >> be taken. >> >> >> [image: image.png] >> >> >> Thanks & Regards, >> *ManojYadav Addu* >> Analyst, RCD Ops >> *Randstad Offshore Services* >> Mob: +91 9849465078 >> *#IndiaStrong* >> >> >> On Thu, May 13, 2021 at 11:28 AM Sabatini Hussain < >> sabatinishruthi.hussain@randstadusa.com> wrote: >> >>> Uma, >>> >>> I do not see any pending approvals for Manoj in my notifications. Please >>> check, as he’s trying to make changes to his personal details. >>> >>> On Thu, 13 May 2021 at 8:57 PM, ManojYadav Addu < >>> manojyadav.addu@randstadusa.com> wrote: >>> >>>> Hi Saby, >>>> >>>> When I am trying to do that, the page says Transaction is pending for >>>> approval & is not allowing me to modify or delete the info. >>>> >>>> Thanks & Regards, >>>> *ManojYadav Addu* >>>> Analyst, RCD Ops >>>> *Randstad Offshore Services* >>>> Mob: +91 9849465078 >>>> *#IndiaStrong* >>>> >>>> >>>> >>>> >>>> On Thu, May 13, 2021 at 11:23 AM Sabatini Hussain < >>>> sabatinishruthi.hussain@randstadusa.com> wrote: >>>> >>>>> Hi Manoj, >>>>> >>>>> Regarding your details on rplace, you wanted to know how to delete >>>>> your attachments. >>>>> You will have to delete that entire experience and just add a fresh one >>>>> >>>>> On Thu, 13 May 2021 at 8:50 PM, ManojYadav Addu < >>>>> manojyadav.addu@randstadusa.com> wrote: >>>>> >>>>>> Hi Saby, >>>>>> >>>>>> Please find my bank a/c details below as attached. Also Saby please >>>>>> help me with updating my other details as well on Rplace. >>>>>> Please let me know when can I connect with you to update those >>>>>> details as well. >>>>>> >>>>>> Thanks & Regards, >>>>>> *ManojYadav Addu* >>>>>> Analyst, RCD Ops >>>>>> *Randstad Offshore Services* >>>>>> Mob: +91 9849465078 >>>>>> *#IndiaStrong* >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Thu, May 13, 2021 at 10:59 AM Sabatini Hussain < >>>>>> sabatinishruthi.hussain@randstadusa.com> wrote: >>>>>> >>>>>>> Hi Manoj, >>>>>>> >>>>>>> Yes please provide me with the details here, and I will make the >>>>>>> changes in Rplace for you. >>>>>>> >>>>>>> Best Regards, >>>>>>> *Sabatini Shruthi Hussain * >>>>>>> Mob No: +91 8978173239 >>>>>>> *HR Operations* >>>>>>> *Randstad Offshore Services,* >>>>>>> *Hyderabad* >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Thu, May 13, 2021 at 8:24 PM ManojYadav Addu < >>>>>>> manojyadav.addu@randstadusa.com> wrote: >>>>>>> >>>>>>>> Hi Sabatini, >>>>>>>> >>>>>>>> I received a call from Archana today, my ICICI bank account has >>>>>>>> been opened. >>>>>>>> Please let me know if I need to provide you with the bank details >>>>>>>> of the account to be updated on R place. >>>>>>>> >>>>>>>> Thanks & Regards, >>>>>>>> *ManojYadav Addu* >>>>>>>> Analyst, RCD Ops >>>>>>>> *Randstad Offshore Services* >>>>>>>> Mob: +91 9849465078 >>>>>>>> *#IndiaStrong* >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> ---------- Forwarded message --------- >>>>>>>> From: Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com> >>>>>>>> Date: Wed, May 12, 2021 at 8:57 AM >>>>>>>> Subject: Re: Opening a new Bank a/c >>>>>>>> To: Senigaram Archana /RCLG/IBANK/HYD < >>>>>>>> archana.senigaram@icicibank.com> >>>>>>>> Cc: ManojYadav Addu <manojyadav.addu@randstadusa.com> >>>>>>>> >>>>>>>> >>>>>>>> Hi Archana, >>>>>>>> >>>>>>>> Below employee Manoj, wants to open a new Bank Account. Please >>>>>>>> guide him. >>>>>>>> >>>>>>>> Best Regards, >>>>>>>> *Sabatini Shruthi Hussain * >>>>>>>> Mob No: +91 8978173239 >>>>>>>> *HR Operations* >>>>>>>> *Randstad Offshore Services,* >>>>>>>> *Hyderabad* >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Wed, May 12, 2021 at 5:46 PM ManojYadav Addu < >>>>>>>> manojyadav.addu@randstadusa.com> wrote: >>>>>>>> >>>>>>>>> Hi Saby, >>>>>>>>> >>>>>>>>> I wanted to open a new bank a/c for Randstad for my salary to be >>>>>>>>> credited every month. Please have a new bank a/c open for me with ICICI >>>>>>>>> Bank. >>>>>>>>> >>>>>>>>> Also I want to continue the same PF a/c which I already have. >>>>>>>>> UAN number already sent. If you need the UAN again please reach >>>>>>>>> out to me. >>>>>>>>> >>>>>>>>> Thanks & Regards, >>>>>>>>> *ManojYadav Addu* >>>>>>>>> Analyst, RCD Ops >>>>>>>>> *Randstad Offshore Services* >>>>>>>>> Mob: +91 9849465078 >>>>>>>>> *#IndiaStrong* >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> This email message is for the sole use of the intended >>>>>>>>> recipient(s) and may contain confidential and privileged information. Any >>>>>>>>> unauthorized review, use, disclosure or distribution is prohibited. If you >>>>>>>>> are not the intended recipient, please contact the sender by reply email >>>>>>>>> and destroy all copies of the original message. >>>>>>>> >>>>>>>> >>>>>>>> This email message is for the sole use of the intended recipient(s) >>>>>>>> and may contain confidential and privileged information. Any unauthorized >>>>>>>> review, use, disclosure or distribution is prohibited. If you are not the >>>>>>>> intended recipient, please contact the sender by reply email and destroy >>>>>>>> all copies of the original message. >>>>>>>> >>>>>>>> This email message is for the sole use of the intended recipient(s) >>>>>>>> and may contain confidential and privileged information. Any unauthorized >>>>>>>> review, use, disclosure or distribution is prohibited. If you are not the >>>>>>>> intended recipient, please contact the sender by reply email and destroy >>>>>>>> all copies of the original message. >>>>>>> >>>>>>> >>>>>>> This email message is for the sole use of the intended recipient(s) >>>>>>> and may contain confidential and privileged information. Any unauthorized >>>>>>> review, use, disclosure or distribution is prohibited. If you are not the >>>>>>> intended recipient, please contact the sender by reply email and destroy >>>>>>> all copies of the original message. >>>>>> >>>>>> >>>>>> This email message is for the sole use of the intended recipient(s) >>>>>> and may contain confidential and privileged information. Any unauthorized >>>>>> review, use, disclosure or distribution is prohibited. If you are not the >>>>>> intended recipient, please contact the sender by reply email and destroy >>>>>> all copies of the original message. >>>>> >>>>> -- >>>>> Best Regards, >>>>> *Sabatini Shruthi Hussain * >>>>> Mob No: +91 8978173239 >>>>> *HR Operations* >>>>> *Randstad Offshore Services,* >>>>> *Hyderabad* >>>>> >>>>> >>>>> >>>>> This email message is for the sole use of the intended recipient(s) >>>>> and may contain confidential and privileged information. Any unauthorized >>>>> review, use, disclosure or distribution is prohibited. If you are not the >>>>> intended recipient, please contact the sender by reply email and destroy >>>>> all copies of the original message. >>>> >>>> >>>> This email message is for the sole use of the intended recipient(s) and >>>> may contain confidential and privileged information. Any unauthorized >>>> review, use, disclosure or distribution is prohibited. If you are not the >>>> intended recipient, please contact the sender by reply email and destroy >>>> all copies of the original message. >>> >>> -- >>> Best Regards, >>> *Sabatini Shruthi Hussain * >>> Mob No: +91 8978173239 >>> *HR Operations* >>> *Randstad Offshore Services,* >>> *Hyderabad* >>> >>> >>> >>> This email message is for the sole use of the intended recipient(s) and >>> may contain confidential and privileged information. Any unauthorized >>> review, use, disclosure or distribution is prohibited. If you are not the >>> intended recipient, please contact the sender by reply email and destroy >>> all copies of the original message. >> >> >> This email message is for the sole use of the intended recipient(s) and >> may contain confidential and privileged information. Any unauthorized >> review, use, disclosure or distribution is prohibited. If you are not the >> intended recipient, please contact the sender by reply email and destroy >> all copies of the original message. > > > This email message is for the sole use of the intended recipient(s) and > may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy > all copies of the original message. This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. | 13,549 | 5 | 1 | Closed | Thokala Umamaheswar Rao | Need more information | Product | Clarification | null | Workflow | null | null | 2021-05-19T14:07:06+05:30 | 2021-06-04T12:49:15+05:30 | sabatinishruthi.hussain@randstadusa.com | null | sabatinishruthi.hussain@randstadusa.com | null | null | Clarification | Hi Team, ROS1591 Manoj Yadav Addu Best Regards, *Sabatini Shruthi Hussain * Mob No: +91 8978173239 *HR Operations* *Randstad Offshore Services,* *Hyderabad* On Wed, May 19, 2021 at 2:07 PM Umamaheswar Rao < uma.maheswarrao@randstadusa.com> wrote: > Hi Team, > > Employee getting issues while updating personal information data. > Please check and resolve the issue ASAP... > > @Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com> Please share > employee details.. > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > > ---------- Forwarded message --------- > , Hi Thokala Umamaheswar Rao, We tried to reach you but the call was unanswered. Need more information on the reported concern Please reach us at 8870860729. |
3,448 | Priya / Deepan, let me know what time you can connect i have some items for clarification and confirmation Can we make the Quantitative a default type in Goal Setting? We hide the goal category, can that be hidden as well in the goal grid and show the type Can re resize the grid in goal setting? | 13,550 | 5 | 4 | Closed | MG Miranda | Clarification | Geo Product | Clarification | null | Performance Management | null | null | 2021-05-19T14:07:38+05:30 | 2021-05-31T17:53:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13351, Hi MG Miranda, Please find our below comments. Can we make the Quantitative a default type in Goal Setting? -- cant be done but we can rename other goal type name. We hide the goal category, can that be hide as well in goal grid and show the type -- goal category cant be hidden in current version. Can re resize the grid in goal setting? -- no configuration to resize employee can manually drag and adjust. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Can we make the Quantitative a default type in Goal Setting? -- cant be done but we can rename other goal type name. [MG] - I guess we cannot just rename it Priya since there are views / SP that the quanti and Quali are hardcoded. Also in hybrid in rating scale, it is also differentiated as Qualitative and Quantitative We hide the goal category, can that be hidden as well in the goal grid and show the type -- goal category cant be hidden in current version. [MG] - I was able to Hide it in and was able to submit, approve and review the goals. May I know the impact if we hide it? Can re resize the grid in goal setting? -- no configuration to resize employee can manually drag and adjust. [MG] - Noted on this, Hi MG Miranda, If we hide it, then there is chances goal category/weightage may go as Blank/ null for such cases.. In review process & appraisal that goal wont be available which will lead to data problem in PMS Cycle. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
3,449 | Dear Team, Unable to rectify DOB of employee NBHC05632 ^ Priti Shivnarayan Singh. Regards, Supulaxmi Konar Hr-Operation | 13,551 | 5 | 2 | Closed | Supulaxmi Konar | Suggested to use Form Feild Security to enable fields on role basis.
| Product | Clarification | null | Employee Information | null | null | 2021-05-19T14:17:58+05:30 | 2021-06-03T16:49:41+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, Please confirm if you are trying to update DOB in Employee details form as DOB field is disabled for Employee details form and it will not allow you to update DOB. We called you to discussed on this but did not get response. Regards, Judhistira.M Judhistira Mohanty, Hi Supulaxmi, As discussed over the call, you want DOB field to be enabled for HRFAC Role only hence we have suggested to use Form Feild Security and enable fields on role basis. As informed by you, now you have enabled DOB field for HRFAC Role and able to update DOB for below employee. Regards, Judhistira.M |
3,450 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team; When we are creating a new employee and uploading the CTC information. Can we have a column with the % next proposed salary to show what % of the CTC a particular allowance makes up. Ie. Salary is 10,000 and basic is 6000, it should say 60% next to the amount of 6000. Can you replace the Exchange Rate column for this information. [cid:image001.png@01D74CAD.CE4F84D0] Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image002.png@01D74CAD.CE4F84D0] [cid:image003.png@01D74CAD.CE4F84D0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,552 | 5 | 1 | Closed | Lee-Anna Nussbaumer | Clarified on CR | Product | Clarification | Employee Creation | Manage Employees | null | null | 2021-05-19T14:22:28+05:30 | 2021-06-23T16:49:25+05:30 | ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com | ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com | amit.sangha@abaninvestment.com, arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com | null | null | Change Request | Hi Lee-Anna Nussbaumer, The below change request is on the product form, which I think we may not be able to do the changes as this is a Core module and will have impact. Regards, Adrenalin ME Support |
3,451 | Hi Sir/Madam Kindly help us to correct the Attendance calendar, we have updated the Holiday Master on 3rd and 4th , Calendar selected is BTC ShopFloor Thanks & Best Regards | 13,553 | 5 | 3 | Closed | Jagadish | Provided the clarification. | Product | Configuration | null | Time & Attendance Management | null | null | 2021-05-19T15:02:30+05:30 | 2021-06-08T14:50:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jagadish, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi, Can you share the Link pls Thanks and Best Regards Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance) Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in> No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India , Hi Jagadish, Please connect the below link. https://fastsupport.gotoassist.com/308593210, Hi Jagadish, As discussed over the call, We have checked and found that We don't have the option to apply for Holiday for particular employeees. If we map the holiday for the particular calendar will apply for the all the employee whose are mapped in the holiday master. , Dear Niraikalai, Can you please share the Link ,we have update the Employee Calendar. Now you can proceed with you Run. Thanks and Best Regards Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance) Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in> No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India , Hi Jagadish, please connect to the below link. https://fastsupport.gotoassist.com/623368433, Hi Jagadish, As discussed over the call, We have checked and ran the Holiday Scheduler. Please check and confirm. Note: If will applicable only for the General shift employee. If the employee is mapped to Custom shift you need to roast the shift., Hi, Can you do the needful please. Thanks and Best Regards Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance) Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in> No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India , Hi Jagadish, As said earlier, We have checked and ran the Holiday Scheduler. Please check and confirm. Note: If will applicable only for the General shift employee. If the employee is mapped to Custom shift you need to roast the shift, Hello, Holiday scheduler is done , now you need to run for 27th March one and 10th of may 2021. Can us send the connection. Thanks and Best Regards Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance) Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in> No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India , Niraikalai R A link has been shared in ticket 13711. Please connect., Hi, If you have finished with Sandesh can u send the connection please. Thanks and Best Regards Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance) Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in> No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India , Hi Jagadish, As discussed over the call, We have checked an updated details for the mentioned employees. |
3,452 | Hi , Below mentioned employee confirmation form has to be moved to Badrinarayanan Viswanathan - TG3667 Emp Name : Kovalavanraaj Lakshminarayanan Emp ID : TG3807 Thanks Karthik | 13,554 | 5 | 2 | Closed | Karthik Sivakumar | back end changes done | Product | Data Correction | null | Confirmation Management | null | null | 2021-05-19T15:04:04+05:30 | 2021-05-20T12:38:09+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: , Hi Karthik, Based on your request, we have moved the confirmation approval form for the employee TG3807 to approver (TG3667 ). Please let us know if you have any questions. Regards Raghu.T |
3,453 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please correct the DOJ for below mentioned employees and delete the attendance prior to their DOJ. EC Name Correct DOJ COR6117 Harshit Bhatnagar 30-Dec-20 COR6400 Narayandatta Vinod Kumar Chaurasia 29-Apr-21 COR6402 Shivangi Karnwal 27-Apr-21 MCO0650 Kaustav Mukerji 04-May-21 COR6406 Sanika Manohar Nigudkar 27-Apr-21 COR6407 Indra Kuniyal 27-Apr-21 COR6410 Aashwin George Philip 04-May-21 COR6411 Khan Mohammed Mubashir 04-May-21 COR6412 Radhika Tomar 04-May-21 COR6415 Srishti Shukla 04-May-21 COR6416 Prathamesh Pravin Ranpise 04-May-21 COR6417 Jigar Chandresh Shah 04-May-21 COR6418 Mamta Mistry 04-May-21 COR6419 Pradeep Kumar R 04-May-21 COR6431 Balakrishnan Logeshwaran 10-May-21 COR6444 Karthik Selvaraj 04-May-21 Regards, Sarfraaz Ahmed Siddiqui Group Head - Talent Operations GroupM Media India Pvt. Ltd. The ORB, Bay99 - A WPP Campus, 7th floor, JW Marriott Sahar, IA Project Road, Andheri East, Mumbai - 400099 www.groupm.com<http://www.groupm.com/> [cid:image001.jpg@01D74CAF.82E67C90] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,555 | 5 | 3 | Closed | Sarfraaz Ahmed Siddiqui | Backend Update | Product | Data Correction | null | Employee Information | null | null | 2021-05-19T15:05:02+05:30 | 2021-06-03T18:49:50+05:30 | ask.adrenalin@myadrenalin.com, rishi.ranka@groupm.com | ask.adrenalin@myadrenalin.com, rishi.ranka@groupm.com | rishi.ranka@groupm.com | null | null | Service Request | Hi Sarfraaz Ahmed Siddiqui, Please connect on below link to check and assist on changing the DOJ of the below mentioned employees. https://adrenalin-8b18.my.webex.com/join/wasim.khan Regards Wasim, Joined Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Sarfraaz Ahmed Siddiqui, Please be informed,we will reconnect post Leave Credit issue resolved by our Team and update the DOJ. Regards Wasim, Hi Wasim, Please share the link Sumithra has done with her ticket. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Sarfraaz Ahmed Siddiqui, Please connect on below link to correct the DOJof employees https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Sarfraaz Ahmed Siddiqui, Please be informed,DOJ has been corrected for the below mentioned employees,and Attendace prior to DOJ has been removed,please check and update us. Regards Wasim |
3,454 | For APL25689 Employee is unable to raise the Leave request Showing message as - Insufficient leave balance | 13,556 | 5 | 4 | Closed | Vidyasagar | patch deployed | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-05-19T15:15:48+05:30 | 2021-06-11T10:53:35+05:30 | balakumaran.v@myadrenalin.com | balakumaran.v@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, From the snapshot shared, we understood that the employee has balance in the visibility in leave request form, however the user is unable to raise leave. We will verify if there is any discrepancy in the balance (or) any pending and will update you. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, post confirmation from your end, currently we have updated the Recover leave balance as No for the Leave type CR. Please apply the leave and let us know in case of any queries. We will receive the patch from the team and update you at the earliest. Thanks and Regards, Dhivya . V, Hi Vidyasagar, We have addressed the concern raised on Recover Leave balance in leave request. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,455 | We need to Add City & Region & State in the IREPORT and Sequence as below EMPLOYEE_NUMBER ADRENALIN_NAME DATE_OF_BIRTH DATE_OF_JOIN EFFECTIVE_DATE GENDER CURRENT_DESIGNATION CURRENT_LOCATION_NAME Region City State EMPLOYEE_STATUS SALARY_HOLD PAY_PROCESS_STATUS PF_APPLICABLE PF_NO PAY_GROUP PT_APPLICABLE PT_LOCATION ESI_APPLICABLE ESI_NO STATUS | 13,557 | 5 | 2 | Closed | Vidyasagar | column added post requisition | Product | Clarification | null | Setup Adrenalin | null | null | 2021-05-19T15:18:52+05:30 | 2021-05-31T12:18:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Please provide us sometime, we will add the requested fields in the view and update you. The sequence in the report can be changed through ireporter designer, we will guide you on the same. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As requested, the changes has been done, please verify and let us know your feedback. In case if the order of the columns need to be sorted, the same can be changed through Ireporter designer. Thanks and Regards, Dhivya . V |
3,456 | Dear Team, User by mistake entered wrong family details and emergency details for 91096 employee, please delete the same to enter the correct details. [cid:image002.jpg@01D74CC8.4C051290] [cid:image003.jpg@01D74CC8.4C051290] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 13,558 | 5 | 1 | Closed | shishira | clean up requested | Product | Data Correction | null | Employee Information | null | null | 2021-05-19T16:02:10+05:30 | 2021-06-04T13:48:35+05:30 | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in | arbaaz.hasan@exidelife.in | sandeep.thungaturthy@exidelife.in | null | Service Request | Hi shishira, We will be sharing the connectivity for PMS queries today, hence during that time, we will share you the deletion script for the below family details. Thanks and Regards, Dhivya . V, Hi, Thanks for your email. I am on Medical Leave. Kindly raise a ticket in the Fresh Desk - ask.adrenalin@myadrenalin.com In case of any urgent issues please contact my manager Bala (balakumaran.v@myadrenalin.com) Regards Iswarya S This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Please take a look at ticket #13558 raised by shishira (shishira.c101498@exidelife.in). Thanks and Regards, Dhivya . V, Hi shishira, We have shared the scripts to Mr. Sandeep over the session, please execute the same, verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V, Dear shishira, please find the script from dhivya. But this was not checked with me before it was requested to adrenalin, ideally the family details cannot be directly deleted with out a reason & approval from the HR. select * into safe_ERM_EMPLOYEE_DEPENDANTDET_H_T_19may2021 from ERM_EMPLOYEE_DEPENDANTDET_H_T select * into safe_ERM_EMPLOYEE_DEPENDANTDETAILS_19may2021 from ERM_EMPLOYEE_DEPENDANTDETAILS select * into safe_ERM_EMPLOYEE_CONTACTDETAILS_19may2021 from ERM_EMPLOYEE_CONTACTDETAILS select * into safe_ERM_EMPLOYEE_CONTACTDTL_H_T_19may2021 from ERM_EMPLOYEE_CONTACTDTL_H_T delete from ERM_EMPLOYEE_DEPENDANTDET_H_T where dep_emp_staffid ='91096' delete from ERM_EMPLOYEE_DEPENDANTDETAILS where dep_emp_staffid ='91096' delete from ERM_EMPLOYEE_CONTACTDETAILS where con_emp_Staffid ='90196' delete from ERM_EMPLOYEE_CONTACTDTL_H_T where con_emp_Staffid ='90196' Regards Sandeep ________________________________ |
3,457 | Dear Team, 1) Issue: The Appraisal form was submitted for my reportee Vagicherla Bharath, but post approval he hasn't got the email confirmation. Now its not showing as pending in my queue as well. Nandakishora BC Emp#: 61278 Vagicherla Bharath Emp# 74530 Please check this immediately. 2) Its still not working, not able to fill self-appraisal form. Goal setting approved but not showing in Self-appraisal, Please check screen shots below. Emp code: 86289 1) [cid:image002.png@01D74CC9.2C667A90] Goal Setting approved 2) [cid:image003.png@01D74CC9.2C667A90] 3) Below user (Emp code: 62565) submitted the goals. But reporting manager (emp code: 2229) unable to view and approve . Kindly suggest, Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 13,559 | 5 | 1 | Closed | shishira | reflected under approver, only entry in queue table | Product | Data Correction | null | Goal Management | null | null | 2021-05-19T16:09:04+05:30 | 2021-06-04T14:53:42+05:30 | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | null | null | Clarification | Hi shishira, Please provide us few minutes, we are working on few PMS queries, we will verify and update you on the below concerns on Self Appraisal for the shared employee id's. Thanks and Regards, Dhivya . V, Dear Dhivya, Please share the update for below case. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Dhivya, Please find the two more cases. Emp - 78719 Emp - 87492 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear shishira, With reference to employee id's 74530, please verify in approver login, with reference to 86289, we have shared the scripts, please submit the self appraisal post execution of scripts and let us know your feedback. Thanks and Regards, Dhivya . V |
3,458 | Syed Mahmood Hashmi IN1797 we are unable to do the final closure as his manager stated work and project status as " not completed". please update the Actual Relieving Date as 22-April-2021 and close the record. Regards Arupa Ray 8147360685 | 13,560 | 5 | 3 | Closed | Arupa Ray | Done the changes | Product | Data Correction | null | Workflow | null | null | 2021-05-19T16:17:56+05:30 | 2021-06-03T18:49:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Arupa Ray, Requesting you to connect the below link. https://fastsupport.gotoassist.com/438889569, Hi Arupa Ray, As requested we have checked and changed the Status of the clearance activity. Please check and confirm. , Dear Team, Thank you so much for your support. Ticket issue has been resolved . ARUPA RAY• HR Generalist M +91 8147360685 aray@dataintensity.com<mailto:aray@dataintensity.com> • linkedin.com/in/ArupaRay/ [cid:image001.png@01D75638.61036A10] |
3,459 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Bhaskaran, Please need your assistance in resolving this issue. This case is coming up again and again. Thanks, Kritika [cid:image84d005.PNG@c86850e6.4c9c8498]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image5dd6b9.PNG@86b283cd.42ad833f]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image03c10c.JPG@929c154b.478aa8b4]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Praveenkumar Charamparampil Thankappan Sent: Wednesday, May 19, 2021 1:14 PM To: Husen Petladwala <Husen.Petladwala@cns-me.com>; Iman Adam <Iman.Adam@cns-me.com>; Kritika Kumar <Kritika.Kumar@abaninvestment.com> Cc: Shiva Giliyaru <shivanand.giliyaru@cns-me.com> Subject: RE: Goals-2021 Dear Kritika, Please assist, Thanks, Praveen. [cid:image8755b5.PNG@5e7e6b69.408e9a9b]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageae43e6.PNG@cfecdade.4d93ccb1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> PRAVEENKUMAR CHARAMPARAMPIL THANKAPPAN Payroll Specialist T: +971 4 5961800 | Ext: 5021 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image212ff9.JPG@3107e474.449eaaff]<http://www.abaninvestment.com> From: Husen Petladwala [mailto:Husen.Petladwala@cns-me.com] Sent: Wednesday, May 19, 2021 1:08 PM To: Iman Adam; Praveenkumar Charamparampil Thankappan Cc: Shiva Giliyaru Subject: Goals-2021 Dear Team Please note that when I have tried to submit my Goals-2021 with adrenaline below error is appearing. [cid:image001.jpg@01D74CB0.D541E6E0] [cid:image002.png@01D61405.6D306B10] COMPUTER NETWORK SYSTEMS UAE| OMAN | KUWAIT [cid:image007.png@01D42F02.530EDCB0]<https://twitter.com/cns_middleeast>[cid:image005.png@01D61405.6D306B10]<https://www.facebook.com/computernetworksystemsme/> [cid:image007.png@01D61405.6D306B10] <https://www.youtube.com/channel/UCOt7I7gmWFWT9s8t7dNdGnw> [cid:image006.jpg@01D42F02.530EDCB0] <https://www.linkedin.com/company/computer-network-systems/> www.cns-me.com A Ghobash Group Company Husen Petladwala Accounts and Finance | T: +971 4 238 4400 Ext. 8556 PO Box: 52137, Makeen Bldg, Airport Rd. Dubai, UAE [cid:image013.jpg@01D61405.6D306B10] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,561 | 5 | 1 | Closed | KRITIKA KUMAR | patch deployed | Product | Patch Deployment | Performance Management | Goal Management | null | null | 2021-05-19T16:22:35+05:30 | 2021-08-05T19:49:03+05:30 | arun.v@myadrenalin.com, bhaskaran.r@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | arun.v@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | null | null | Clarification | ++Arun Sent from handphone, please excuse typo errors. [cid:storage_emulated_0__EmailTempImage_2_TempSignature_signature_Emailer_signature_band_jpg_1584077384974] -------- Original message -------- , Dear Kritika, We will work on the issue "Something went wrong" right away. Kindly connect through the below link for checking the reported issue. https://us02web.zoom.us/j/84414939403 (Passcode: 645549) Additionally the below reported cases has already been resolved. * 2285 - Internal server error - contact admin * Kritika employee summary not showing data * Performance menus not showing up for below employee Nicole Lopez Genevive Regards, Arun.V - Assistant Manager M:+919841614552 W: www.myadrenalin.com<http://www.myadrenalin.com/> CSP : https://csp.myadrenalin.com/newcsp [cid:image001.jpg@01D5F879.B99F6520] , Dear Kritika, Please use the below new link to join. https://us02web.zoom.us/j/86228365814?pwd=VGVkaGVhY3ZlaUpqNUszZHFZL014UT09 Regards, Arun.V - Assistant Manager M:+919841614552 W: www.myadrenalin.com<http://www.myadrenalin.com/> CSP : https://csp.myadrenalin.com/newcsp [cid:image001.jpg@01D5F879.B99F6520] , Dear Kritika, Hope the employee is able to get into the Goal setting form in Chrome browser. Let me also check from my end on the compatibility recommended for Internet Explorer. Regards, Arun.V - Assistant Manager M:+919841614552 W: www.myadrenalin.com<http://www.myadrenalin.com/> CSP : https://csp.myadrenalin.com/newcsp [cid:image001.jpg@01D5F879.B99F6520] , Hi Kritika, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan, Hi Kritika, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan |
3,460 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Ram, We are getting below error. [cid:image001.png@01D74CCB.65FA6620] Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on - 09890054902 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,562 | 5 | 1 | Closed | Nidhi Shah | Compensation is now working | Product | Clarification | null | Payroll Setup | null | null | 2021-05-19T16:24:21+05:30 | 2021-06-04T12:49:16+05:30 | ask.adrenalin@myadrenalin.com, arpita.shirsat@axismf.com, sandip.bhalkar@myadrenalin.com | ask.adrenalin@myadrenalin.com, arpita.shirsat@axismf.com, sandip.bhalkar@myadrenalin.com | arpita.shirsat@axismf.com, sandip.bhalkar@myadrenalin.com | null | null | Clarification | Hi Nidhi Shah, We will check on the compensation details error for the employee and update you at the earliest. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, [cid:image001.png@01D74CD8.8ABA6FC0] , Hi Nidhi Shah, As discussed, The issue has been resolved and compensation details is showing throwing any error. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
3,461 | Dear Team, KIndly need your assistance as i cannot generate (clock in clock status report Appreciate if you could revert us ASAP. Thanks Hemah | 13,563 | 5 | 2 | Closed | Hemah a/p Govindasamy | Data cleanup | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-05-19T16:29:36+05:30 | 2021-05-30T20:56:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Hemah a/p Govindasamy, Please try to generate now, we have resolved. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, ?Dear Deepan, I still cannot generate the report . Thanks Hemah ________________________________ , Hi Hemah a/p Govindasamy, We can able to generate from our end, attached the report. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, ?Dear Deepan, Noted withThanks ________________________________ |
3,462 | Hi, Please change login ID of employees of HCMCT to as same as the employee ID. Regards Aishwarya | 13,564 | 5 | 3 | Closed | Aishwarya KV | As we checked, there were 32 employees of HCMCT entity whose login id's differs. We have updated the login id as their staff id. | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-05-19T16:53:52+05:30 | 2021-06-03T17:49:37+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, As we checked, there were 32 employees of HCMCT entity whose login id's differs. We have updated the login id as their staff id. Please check from your end and let us know. Regards, Veerapandian R |
3,463 | System is not allow us to upload the new batch data due to license limitation. Please upload it from your end. New joinee data template is attached herewith for yr referecne. please refer 1st sheet Resolution : Please find the attached excel sheet to be uploaded for employee creation, please upload the same and confirm us , and post this upload only 13 more employees can be created in your application as the Total License count purchased is 3944 and active employee count is now 3948 in the system | 13,565 | 5 | 3 | Closed | Sunil Deshpande | Extra Excel columns deletion | Product | Clarification | null | Setup HRMS | null | null | 2021-05-19T17:17:59+05:30 | 2021-06-03T16:49:42+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-05-19 11:47:59 UTC |
3,464 | Hi, Emp. ID - ECWBLR01917 is not able to do leave partial cancellation for 07th and 08th April as she was present on those days. Please do the needful and those days should reflect as present. Regards, Manju M 9538308050. | 13,566 | 5 | 3 | Closed | Manju M | With reference to our discussion, please be informed, we checked and found that the configuration 'Allow leave cancellation period(Days):' to cancel past days leave is set as 30 in Leave Configuration form for the said leave type, where as the employee is trying cancel Leave for 07th and 08th April which is 42 days from current date, hence change the configuration value and then cancel the leave. | Product | Configuration | null | Time & Attendance Management | null | null | 2021-05-19T17:19:55+05:30 | 2021-06-03T17:49:37+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-05-19 11:49:55 UTC |
3,465 | Hi, Emp. ID: ECWBLR01553 have done the leave partial cancellation for 23-Apr-2021 and it has got approved but it is not reflecting in attendance calendar. Please check and do the needful. Regards, Manju M, 9538308050 | 13,567 | 5 | 3 | Closed | Manju M | Please find the attached screenshot where pallavi's Leave Part cancellation is pending for approval with Karuna Kallagodi,please approve the same and proceed further,
Attached File : Pallavi.JPG | Product | Configuration | null | Time & Attendance Management | null | null | 2021-05-19T17:21:58+05:30 | 2021-06-03T17:49:39+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-05-19 11:51:58 UTC |
3,466 | Randstad-Department wise Salary Register for Current Month and Previous month report not generating. Its throwing error as attached. | 13,568 | 5 | 2 | Closed | Jisha Aravind | Done the changes | Product | Data Correction | null | Tax | null | null | 2021-05-19T17:22:59+05:30 | 2021-06-11T16:48:43+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Jisha Aravind, As requested we will check the reported error and then update you o the status., Hi Jisha Aravind, As discussed we have deployed the patch for the reported issue. Please check the Department wise salary register for the Previous Month. For the Department wise salary register for the Current month, there is no processed data. Please run the pay process for the current month and check the report. |
3,467 | Hi, Emp. ID ECWBLR01787 has wrongly updated leave partial cancellation on 15-Mar-2021 and it was an approved CSL. Hence it should reflect as leave on March 15th instead of absent. Please do the needful. Regards, Manju M 9538308050 | 13,569 | 5 | 3 | Closed | Manju M | With reference to our discussion, 'Allow Past days' is configured as '30' in Leave Configuration form for 'CSL' Leave type, if you want to re-raise Leave Request for 15-Mar-2021 ,then this configuration has to be changed as 80 Days and then once Leave Request has been raised successfully the same can be configured back to 30 days.
This configuration changes will have to be done from your end. | Product | Configuration | null | Time & Attendance Management | null | null | 2021-05-19T17:24:00+05:30 | 2021-06-03T17:49:40+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-05-19 11:54:00 UTC |
3,468 | Based on your request we have checked and changed the employee code by adding a prefix. Also we have remove Bank Account Number, Bank IFSC Code, PAN Number, Aadhar Number, PF Number & e-mail Id | 13,570 | 5 | 3 | Closed | Manju M | With reference to our discussion,we checked and found that the transaction was stuck in queue table,we have now processed the same, request you to please ask the approver to approve the same and proceed further. | Product | Configuration | null | Time & Attendance Management | null | null | 2021-05-19T17:25:49+05:30 | 2021-06-03T17:49:41+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-05-19 11:55:49 UTC |
3,469 | Hi, Emp ID - ECWBLR02068 was on leave (PL) from 12-Apr-2021 to 23-Apr-2021. Leaves has to be partially cancelled and it should show present for the mentioned dates. 12,15,16,19,20 and 21 Apr. Please check and do the needful. Regards, Manju M | 13,571 | 5 | 3 | Closed | Manju M | Please be informed,we checked and found that the employee has raised AR for the mentioned dates stating 'DAY Based', request the employee to cancel the same ,then raise Partial Leave Cancellation for the said dates and then raise AR as Time based mentioning the timeline of his presence in the office.
For further clarifications please call at 9962261263 | Product | Configuration | null | Time & Attendance Management | null | null | 2021-05-19T17:27:57+05:30 | 2021-06-03T17:49:41+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-05-19 11:57:57 UTC |
3,470 | In case of ECWMUM01100 Kinjal J & ECWMUM00847 Deepika Pradeep the PL balance showing in their respective account is incorrect, it showing more that 100+ days in their kitty. Actually leave bal is 39.93 for ECWMUM01100 & 43.53 for ECWMUM00847. This is as on 1.3.21. Please check and correct it and confirm the reason. | 13,572 | 5 | 3 | Closed | Sunil Deshpande | With reference to our discussion,data correction has been done for the reported employees and the same was mentioned over call ,we will monitor the scenario for future movements as well and in case the same issue occurs request you to please share the movement details that been done for the employees to find the RCA | Product | Data Correction | null | Scheduler | null | null | 2021-05-19T17:31:00+05:30 | 2021-06-03T17:49:42+05:30 | null | null | null | null | null | Software Problem | created_by: 2043097241120 time: 2021-05-19 12:01:00 UTC |
3,471 | Hello Wasim, we are not able to create New leave type "EDL-M". as per our conversation, i tried to create the leave type again after 6pm. still getting same error. Kindly look into it | 13,573 | 5 | 3 | Closed | Manoj Lokhande | Please be informed,we have created the New Leave Type and Leave Credit has been done successfully. | Product | Configuration | null | Time & Attendance Management | null | null | 2021-05-19T17:33:01+05:30 | 2021-06-03T17:49:43+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-05-19 12:03:01 UTC |
3,472 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please activate goal setting for the below team members: Emp ID Name Designation 5422 Amal Raju Service Engineer 5423 Mohammed Fahad Subair Service Engineer 5461 Arun kumar Varadhan Service Engineer 5220 Abhishek Jain 5360 Ghada Husam KH. Al Qarout 5671 Kartik Radder Thanks, Kritika [cid:imagea5a0d4.PNG@fe847c38.4392977f]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee42056.PNG@f863c26b.4cbca8b1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imaged6ff49.JPG@1d13471e.4580f015]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. [cid:image5637d6.PNG@4c464dcb.4d9d5b4d]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec65f31.PNG@cc3c210b.4b9fdbd2]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image0b4edb.JPG@362bcfa4.45900f5d]<http://www.abaninvestment.com> From: Dhanish kalluvalappil Sent: Wednesday, May 19, 2021 12:35 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Cc: Baiju KC <Baiju.KC@gcg.ae<mailto:Baiju.KC@gcg.ae>> Subject: Goal setting Activation New engineers Dear Kritika Kindly please activate Goal setting for the below three Engineers in Adrenaline Emp ID Name Designation 5422 Amal Raju Service Engineer 5423 Mohammed Fahad Subair Service Engineer 5461 Arun kumar Varadhan Service Engineer [cid:imagef07f6f.PNG@345f2c8f.40b93227]<https://www.gcg.ae/> A Ghobash Group Company [cid:imagecafcac.PNG@5cc8184b.49b08d76]<http://www.mps-uae.com/> [cid:image2335ec.PNG@2b812e72.409efe78]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> DHANISH KALLUVALAPPIL Service Manager-AUH M:+971 52 9392696 | T: +971 2 2014999 | Ext: 7339 PO Box:47257, Al Shaheen Tower, Salam Street, Abu Dhabi, UAE [cid:image489d9e.JPG@4091f721.4ba5e380]<https://www.gcg.ae/uaepass/digitalsignature> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,574 | 5 | 1 | Closed | KRITIKA KUMAR | Enabled goal setting for New employees | Product | Data Correction | Performance Management | Goal Management | null | null | 2021-05-19T17:43:33+05:30 | 2021-08-06T12:47:44+05:30 | bhaskaran.r@myadrenalin.com, arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, venkateswaran.c@myadrenalin.com, monaliza.perez@abaninvestment.com | null | ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | null | null | Service Request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-we had received confirmation from you that all staff are defaulted to Goal setting when they have self service..why do we have to request for goal setting activation then? Regards, Amit Sangha [cid:imageaef9de.PNG@16a61324.43957c6f]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageb4d1a1.PNG@a4259470.499bbd2e]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagefce4be.JPG@9b807191.49b6d9dd]<http://www.abaninvestment.com> , ?Dear Amit, We confirmed that only Goal Setting form will be enabled for the employee created with 'map to default group'. But for new joiner, system will not know whether he belongs to KPI or Predefined category. So you should do the necessary mapping in Cluster form for the new joiners, then only they can able to submit the Goal setting form. ? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Please share the process so that we can avoid such issues for future and map the employees as you suggested. I was hoping that you could default set all new joiners with Self service access to KPIs as a simple solution, why cant that work? Sorry I don’t understand what map to default group means… Regards, Amit Sangha [cid:image2c5433.PNG@b4f52449.439d1642]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imaged48d90.PNG@c8f605ba.449a2406]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageba79d6.JPG@6107eb5d.42b69531]<http://www.abaninvestment.com> , Hi Kritika, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan, Hi Kritika, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan, Closed [cid:image493b13.PNG@8c6db63c.4d960db7]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagedb44b7.PNG@f63e0b9a.439c0049]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8b1278.JPG@440fd626.44922d9f]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. |
3,473 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Arun, Please need your assistance with another issue. The team members is unable to save goals. Please see screenshot 32, this is the popup coming and taking it to blank page upon clicking SAVE. Thanks, Kritika [cid:imagec68eea.PNG@096a1a25.409a0aee]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageca50fe.PNG@b7442307.49b54351]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image194fba.JPG@704d5aa3.489a6ce2]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Pareshkumar Ravjibhai Prajapa [mailto:Paresh.kumar@spectrumindustries.ae] Sent: Wednesday, May 19, 2021 9:54 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: ISSUE IN SAVE AND ADD GOAL Dear KK Good morning. Issue faced in save and add new goal , while add new goal weightage not seen on screen (show 0 only) Thanks & Regards [spectrum logo 2013] Ghobash Group Operating Companies [cid:imaged88fca.PNG@01aff06a.488b1798]<https://www.linkedin.com/showcase/spectrum-industries-llc> www.spectrumindustries.ae<http://www.spectrumindustries.ae/> PARESHKUMAR PRAJAPATI Sales Manager– Packaging Coatings M:+91 73837 96358 | T: +91 91062 90143 PO Box: 52137, Plot No. 597-619, DIP-2, Dubai,UAE India Branch : Pillar chemicals Pvt Ltd, Chakan-Pune. Quality is not an act , it is a HABIT This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,575 | 5 | 1 | Closed | KRITIKA KUMAR | Called and explained the process to the employee | Product | Clarification | Admin Module | Application Access Management | null | null | 2021-05-19T17:48:20+05:30 | 2021-06-23T16:49:26+05:30 | arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, saravanan.mani@myadrenalin.com, bhaskaran.r@myadrenalin.com, paresh.kumar@spectrumindustries.ae, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com | arun.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, saravanan.mani@myadrenalin.com, bhaskaran.r@myadrenalin.com, paresh.kumar@spectrumindustries.ae, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com | paresh.kumar@spectrumindustries.ae, amit.sangha@abaninvestment.com | null | null | Clarification | Dear Paresh, As discussed lets connect tomorrow. Will send you the zoom link. Regards, Arun.V – Assistant Manager M:+919841614552 W: www.myadrenalin.com<http://www.myadrenalin.com/> CSP : https://csp.myadrenalin.com/newcsp [cid:image001.jpg@01D5F879.B99F6520] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Plz arrange asap. I am connected now. Thanks & Regards [spectrum logo 2013] Ghobash Group Operating Companies [cid:imaged88fca.PNG@01aff06a.488b1798]<https://www.linkedin.com/showcase/spectrum-industries-llc> www.spectrumindustries.ae<http://www.spectrumindustries.ae/> PARESHKUMAR PRAJAPATI Sales Manager– Packaging Coatings M:+91 73837 96358 | T: +91 91062 90143 PO Box: 52137, Plot No. 597-619, DIP-2, Dubai,UAE India Branch : Pillar chemicals Pvt Ltd, Chakan-Pune. Quality is not an act , it is a HABIT , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Arun, Is the issue resolved? Thanks, Kritika [cid:image5b2d39.PNG@ba013a43.4eb8b0f3]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec4a665.PNG@0409fc12.4ca80862]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8ff23f.JPG@0f093a72.478c3820]<http://www.abaninvestment.com> , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear KK It’s done today Regards Pareshkumar Prajapati Sales Manager - Packaging Coatings Spectrum Industries LLC 0091-7383796358 Sent from Outlook<https://aka.ms/qtex0l> for iOS (Plz excuse type errors) ________________________________ , Dear Kritika, I connected with the concerned person and I have helped him to add the goals. This was done long back. Regards, Arun.V - Assistant Manager Adrenalin eSystems Ltd #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai – 600130+91.44.30247411 | E:arun.v@myadrenalin.com W: www.myadrenalin.com<http://www.myadrenalin.com> CSP : https://csp.myadrenalin.com/newcsp ________________________________ |
3,474 | Hi Sandip Chanda, As per request, We have provided the Position based designation and department report from our end, Kindly check from your end and share feedback. | 13,576 | 5 | 3 | Closed | Sandip Chanda | Position based designation and department report | Product | Clarification | null | Employee Reports | null | null | 2021-05-19T18:03:50+05:30 | 2021-05-21T23:49:31+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241351 time: 2021-05-19 12:33:50 UTC |
3,475 | Dear Team, SPL_Bonus not added in Salary Register , update the same . INM0659 I am not facilator, hence unable to upload his other component in Apr-21 salary. Thanks & Regards, Dhanashree Sawant. F& A Dept [Description: GSLogo] Kanjurmarg(E),Mumbai,India *: +022 4138 5000 | Ext :5232 * IP Phone : 37119 | 13,577 | 5 | 1 | Closed | Dhanashree Sawant | Configuration done | Product | Configuration | null | Self Declarations | null | null | 2021-05-19T18:17:43+05:30 | 2021-06-04T12:49:17+05:30 | prakash.kumar@myadrenalin.com, ghulam.yazdani@myadrenalin.com | prakash.kumar@myadrenalin.com, ghulam.yazdani@myadrenalin.com | ghulam.yazdani@myadrenalin.com | null | null | Change Request | Hi Dhanashree Sawant, From the above description, we understood that the SPL_Bonus not added to Salary Register. We will keep you updated through this ticket once the activity completed. Regards Prakash, Dear Dhanashree As discussed the below mentioned employee having the Admin access but the employee is inactive status hence we couldn't make the below mentioned changes. Employee id 66927 We request you to allocate one person as a Admin user based on that we will make the changes in the application. Prakash. K. Product Support Team. [cid:image001.jpg@01D5F879.B99F6520] Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com<http://www.myadrenalin.com/> P: 044 - 39882345 Extn : 7424 , Hi Dhanashree Sawant, Query 1 : Investment Confirgauation for selecting New Regime not visible to employee Form Access for all employees. Query 2 : INM0659 - I am not able to update any salary data files OU not mapped to your id hence you couldn’t update the salary details for the employee. We have given access to the same. Please upload the salary data for that employee. Regards Prakash |
3,476 | Hi Team, As employees are facing issues while updating city names in the personal information tab, Please change the field to Free text. So that employee can update their city name in the respective field. Please find below screenshot for your reference... [image: image.png] *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. | 13,578 | 5 | 1 | Closed | Thokala Umamaheswar Rao | Data upload done | Product | Configuration | null | Employee Information | null | null | 2021-05-19T18:21:39+05:30 | 2021-06-05T14:48:43+05:30 | null | null | null | null | null | Change Request | Hi Thokala Umamaheswar Rao, From your given statement, we can understand that unable to update the details in Personal Information tab. We will check and get back to you with a solution. Regards Raghu.T, Hi Raghu, Thanks for the response, please check and resolve the issue ASAP.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Thu, May 20, 2021 at 11:15 AM Raghu Thangaraj < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Thokala Umamaheswar Rao, > > From your given statement, we can understand that unable to update the > details in Personal Information tab. > > We will check and get back to you with a solution. > > > > Regards > Raghu.T > > > On Wed, 19 May at 6:21 PM , Thokala Umamaheswar Rao < > uma.maheswarrao@randstadusa.com> wrote: > Hi Team, > > As employees are facing issues while updating city names in the personal > information tab, Please change the field to Free text. So that employee can > update their city name in the respective field. > > Please find below screenshot for your reference... > > [image: image.png] > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > This email message is for the sole use of the intended recipient(s) and > may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy > all copies of the original message. > > 13578:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. , Hi Thokala Umamaheswar Rao, As discussed, we do not have the option to change the City field into Free text in the Contact Details form. So as per your guidance, we have uploaded the cities which is not available into the system. Attached uploaded sheet for your reference. Regards Raghu.T, Hi Thokala Umamaheswar Rao, As discussed, we do not have the option to change the City field into Free text in the Contact Details form. So as per your guidance, we have uploaded the cities which is not available into the system. Attached uploaded sheet for your reference. Regards Raghu.T, Thanks for the update Raghu... Umamaheswar Rao HRG On Fri, 21 May, 2021, 2:20 pm Raghu Thangaraj, < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Thokala Umamaheswar Rao, > > As discussed, we do not have the option to change the City field into Free > text in the Contact Details form. So as per your guidance, we have uploaded > the cities which is not available into the system. > > Attached uploaded sheet for your reference. > > Regards > Raghu.T > > > > On Thu, 20 May at 11:20 AM , Thokala Umamaheswar Rao < > uma.maheswarrao@randstadusa.com> wrote: > Hi Raghu, > > Thanks for the response, please check and resolve the issue ASAP.. > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > > On Thu, May 20, 2021 at 11:15 AM Raghu Thangaraj < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Thokala Umamaheswar Rao, >> >> From your given statement, we can understand that unable to update the >> details in Personal Information tab. >> >> We will check and get back to you with a solution. >> >> >> >> Regards >> Raghu.T >> >> >> On Wed, 19 May at 6:21 PM , Thokala Umamaheswar Rao < >> uma.maheswarrao@randstadusa.com> wrote: >> Hi Team, >> >> As employees are facing issues while updating city names in the personal >> information tab, Please change the field to Free text. So that employee can >> update their city name in the respective field. >> >> Please find below screenshot for your reference... >> >> [image: image.png] >> >> *Thanks and Regards,* >> >> *Umamaheswar Rao* >> *HRG, ROS* >> *Hyderabad, India.* >> >> >> >> This email message is for the sole use of the intended recipient(s) and >> may contain confidential and privileged information. Any unauthorized >> review, use, disclosure or distribution is prohibited. If you are not the >> intended recipient, please contact the sender by reply email and destroy >> all copies of the original message. >> >> > This email message is for the sole use of the intended recipient(s) and > may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy > all copies of the original message. > > 13578:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. |
3,477 | Snehith Reddy - W01064 is unable to submit bank details and has created multiple entries. Please look into this. | 13,579 | 5 | 3 | Closed | Esha Patil Padwal | ADL_2009_19579 | Product | Patch Deployment | PIMS | Application Access Management | null | null | 2021-05-19T18:27:33+05:30 | 2021-07-29T22:47:36+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Esha Patil Padwal, As reported query says, bank details form is showing duplicate entry in the on-boarding process hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, We have done the data correction for the reported employees on the bank details form, however we are co-ordinating internally for permanent fix. Once we received the update we will share the same. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi, Thanks for the data fix but yes looking forward to the permanent fix., Hi Esha Patil Padwal, Regret for the inconvenience. Will share the update on the bank details duplication by tomorrow. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, Patch deployment has been done for the below query on bank details for Onboarding. Please observe on the same and confirm. If still issue persists please let us know. Patch ID: ADL_2009_19579 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
3,478 | Hi Rumana, I have tried to cancel the SL for Employee ID 0827 - Joyson N for 12th April and 13th April'21 and i am unable to . Could you please cancel this and confirm the same on priority. Regards, Judaea | 13,580 | 5 | 4 | Closed | Judaea Vanbuerle | allow cancel days | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-05-19T18:31:01+05:30 | 2021-05-26T11:27:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, For the reported query, navigate to Leave Configuration form, choose the leave type as SL, under common tab, change the allow leave cancellation period as 45 days. Please check and confirm the status Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, this is completed. Kindly close the ticket Regards, Judaea |
3,479 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, We had uploaded leave balance carry forward for the year 2020 in April 2021 for all employees. But we have rectified that the leave upload done was incorrect and we now want to correct it. For this, can you please confirm if it is possible to delete the leave upload file from backend?? Also confirm that post deletion, the "leave request" form and "leave ledger" will be impacted?? Note: Please do not delete anything now, just let me know if deletion is possible. Best Regards Harsha Jaikalyani Senior Executive - Payroll & Compliance Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D74CDE.E6E3D2E0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 13,581 | 5 | 1 | Closed | Sonali | unable to remove the leave balance records. Request you to leave balance adjustment upload. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-19T18:44:05+05:30 | 2021-06-04T10:49:36+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, obaidur.khan@bicworld.com, harshaj.service_provider@bicworld.com | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, obaidur.khan@bicworld.com, harshaj.service_provider@bicworld.com | obaidur.khan@bicworld.com | null | null | Clarification | Dear Harsha, If we will remove the uploaded leave from backend. It will impact in leave balance mismatch in leave request form and leave ledger report. Please revert for any further clarifications. Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ |
3,480 | Dear Madam, EM ID; 54510 . we are unable to do employee movement as it is seen as transaction is pending for approval. but it is not pending. Regards, Sowmya | 13,582 | 5 | 3 | Closed | Sowmya | Transaction has been reprocessed | Product | Data Correction | null | Employee Movement | null | null | 2021-05-19T19:27:05+05:30 | 2021-05-20T12:18:21+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sowmya, We have reprocessed the below-reproted employee transfer request. Because it moved to fail due to Violation primary key. Please check and revert for any further clarifications. Regards, Srujana.M |
3,481 | Need ESI Aplicable details of the employees in system. Please provide the dump. | 13,583 | 5 | 2 | Closed | Harisha Kamath | ireporter given | Product | Clarification | null | Job Data | null | null | 2021-05-19T20:04:52+05:30 | 2021-05-20T09:24:33+05:30 | harishak@americanoncology.com | null | null | null | null | Clarification | created_by: 2043056738148 time: 2021-05-19 14:34:52 UTC, Hi Harisha Kamath, Based on your request, we have created the ireporter for employee details to fetch ESI details. Kindly check and confirm the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Its coming now |
3,482 | Hi Priyad, Please help to download this report. There is always a message "something went wrong..." after clicking the "Download" icon and the system will automatically log out. Thanks, Beth | 13,584 | 4 | 2 | Resolved | Lilibeth P. Nayve | Clarification | Product | Configuration | null | Goal Tracking | null | null | 2021-05-19T20:12:10+05:30 | 2021-05-28T18:27:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13299, Hi Lilibeth P. Nayve, Kindly confirm which report you are referring for this error message., Hi Lilibeth P. Nayve, We will check for the 'Goals Summary Report 2020' from our end and will update you the status., Hi Lilibeth P. Nayve, As per checking, we can able to generate the 'Goals Summary Report 2020' from our end. We have attached a screenshot for your reference, kindly refer the same. Kindly clear the caches and cookies from the browser and check for the report and revert us with the feedback., Where can I get the screenshot? I already cleared my caches and cookies several times but still encountered the same error. , Hi Lilibeth P. Nayve, We are working with our internal team on this concern for the 'Goals Summary Report 2020'. We will update you once the issue has been addressed., Hi Anish, Would it be possible to email this report to my bpi.lpnayve@gmail.com, please? We need the report already. Thanks, Beth, Hi Lilibeth P. Nayve, As mentioned, we have attached the report data to the mentioned address. Kindly check and confirm the same and revert us with the feedback. Also we are working with our internal team to resolve the concern and will update you once the concern has been addressed., Hi Lilibeth P. Nayve, We are working with our internal team on this concern for the 'Goals Summary Report 2020'. We will update you once the issue has been addressed. , Hi Lilibeth P. Nayve, We are working this issue with our internal team. We are yet to address this concern and once it is done we update you on the same. , Hi Lilibeth P. Nayve, Kindly try to generate the goals summary report 2020 and the download option and revert us with the feedback. |
3,483 | Dear Adrenalin Team, We are facing a issue regarding to wedding allowance , In this que we are see three pending, but show only one ,please resolved this issue. __________ Regards, Team-HR -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== | 13,585 | 5 | 1 | Closed | Hroperations | entry not available in bre claims request | Product | Data Correction | null | Workflow | null | null | 2021-05-19T20:44:28+05:30 | 2021-06-08T19:49:33+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mohit.chauhan@ayefin.com | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mohit.chauhan@ayefin.com | vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mohit.chauhan@ayefin.com | null | null | Clarification | Dear Team, Please provide us few minutes, we will analyze the concern reported on Pending transactions in Forms pending for approval and update you at the earliest., Dear Dhivya, Request an update on this. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Dear Team, Request you to please verify the pending transactions now and let us know in case of any concerns please. Thanks and Regards, Dhivya . V, Dear Team, Request you please one wedding allowance is pending in que Emp,id 1148 , Please fixed this problem. , Hi Hroperations, During the analysis, we have found that transaction is struck in queue due to that the same is not reflecting in approver page. we have reprocess the data from our end. Also verified that now the transaction is reflecting in Aye1148 ^ Palak Sodhi approver queue. Please check and reach us for further clarification. Thanks & Regards, Greeshma |
3,484 | Hi, Please note the below employee, while trying to do onboardinf formalities, has filled his education details and past employment details, but unable to save. as there are multiple entries being viewed and unable to delete. When I have tried deleted the entries, it says deleted but not being deleted. Please check. EMP ID:ROS1518 Name: Shaik Vaseem Akram | 13,586 | 5 | 3 | Closed | Sabatini Hussain | Record got struck in queue | Product | Configuration | null | Employee Information | null | null | 2021-05-19T21:08:23+05:30 | 2021-05-26T20:01:17+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sabatini Hussain, From your given statement, we can understand that unable to complete the onboarding process. We will check and get back to you with a solution. Regards Raghu.T, Hi Raghu, Do we have an update on this?, Hi Sabatini Hussain, During a check, the employee (ROS1518 ) records got struck up in the queue. We have done cleanup. Please complete the form and let us know if you have to face any challenges. Regards Raghu.T, Thank you Raghu Best Regards, *Sabatini Shruthi Hussain * Mob No: +91 8978173239 *HR Operations* *Randstad Offshore Services,* *Hyderabad* On Fri, May 21, 2021 at 8:14 PM Raghu Thangaraj < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Sabatini Hussain, > > During a check, the employee (ROS1518 ) records got struck up in the > queue. We have done cleanup. Please complete the form and let us know if > you have to face any challenges. > > Regards > Raghu.T > > > > On Fri, 21 May at 4:41 PM , Sabatini Hussain < > sabatinishruthi.hussain@randstadusa.com> wrote: > Hi Raghu, > > Do we have an update on this? > > 13586:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. , Closed successfully |
3,485 | Hi, is there a settings in Adrenalin "Web app" that we can allow "Mobile app", to use the screenshot or screen sharing (conference call like zoom, viber) , this will really help us to demo and remote support our users | 13,587 | 5 | 2 | Closed | Zigmort Jelaver Ragudo | Clarification | Product | Clarification | null | null | null | null | 2021-05-20T06:31:07+05:30 | 2021-06-04T13:48:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, Please confirm which mobile you are checking? Andriod/Iphone. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, This is Android, Hi Zigmort Jelaver Ragudo, Please be noted that in Android we cannot take screenshot. As per adrenalin & client policies, hence mobile app can be accessed from outside from organization, screenshot is restricted for data security. But Iphone dont allow such restriction towards any app developer, So screenshot can be taken from Iphone. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
3,486 | Dear Team , Please change the Income Tax Configuration from New tax regime to Old Tax Regime for below Employee Venkat Ramana Dannaram ( CCH2121 ) | 13,588 | 5 | 3 | Closed | Madhukara H S | ax Regime Resubmission upload suggested | Product | Clarification | null | Tax | null | null | 2021-05-20T07:25:13+05:30 | 2021-06-04T10:49:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, Kindly provide us sometime, we will schedule the session and update the status Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, Please join the below session link. https://fastsupport.gotoassist.com/711980675 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, As discussed over the phone, once the employee has opted to the New Regime in system,we should not change the option to Old Regime in the next month Payroll. It will leads to the tax calculation mismatch in system. We have a option called Tax Regime Resubmission data upload in system to enable the submit option for employees. However, if any tax calculation mismatch has happened, it needs to be handled from your end manually. The same has been explained over the phone and it has accepted from your end. And also you have reopened the Income Tax Configuration form for the reported employee. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,487 | Employee code P1288 ^ Vaibhav Gupta | 13,589 | 5 | 4 | Closed | Surendra Kumar | competencies not available hence uploaded now | Customization | Data Correction | null | Goal Management | null | null | 2021-05-20T07:35:36+05:30 | 2021-05-20T14:02:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us few minutes, we will check the respective competencies in Manage template and update you accordingly. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Request you to please verify the competencies of P1288 now and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,488 | P1212 ^ Himanshu SIngh | 13,590 | 5 | 4 | Closed | Surendra Kumar | competencies uploaded | Customization | Data Correction | null | Goal Management | null | null | 2021-05-20T07:47:06+05:30 | 2021-05-21T11:53:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us few minutes, we will check the respective competencies in Manage template and update you accordingly. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Request you to please verify the competencies now and let us know in case of any concerns. Thanks and Regards, Dhivya . V, Still Not show , Hi Surendra Kumar, Now the competencies are getting displayed in the Self Appraisal for this employee. Please verify and let us know. Thanks and Regards, Dhivya . V |
3,489 | Ser No Portfolio Responsibility Reporting 1. Retail - Credit Jatul Anand Anshul Bhargava 3. RMG Saurabh Suri Anshul Bhargava 4. CF Underwriting & Operations Bharat Sharma Anshul Bhargava | 13,591 | 5 | 4 | Closed | Surendra Kumar | since unable to update through front end for cyclic reporting | Product | Data Correction | null | Organization Structure | null | null | 2021-05-20T08:09:22+05:30 | 2021-05-21T15:04:06+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13590, Hi Surendra Kumar, We require clarity on the query raised below with reference to Reporting changes. We will call and discuss with you and proceed further on this. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, For the employees ('P0571','P2300','1001') the reporting has been updated as P0248. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, We have checked and found only functional manager has been change however Administration reporting is still old one kindly change that one., Hi Surendra Kumar, The reporting and functional reporting of the employees ('P0571','P2300','1001') has been updated as P0248. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
3,490 | Dear Team, Please assist to add in Car Maintenance Allowance in the Celcopon company. Please set contribution to statutory same as Merchantrade. And include into our Form EA. Thank you. | 13,592 | 5 | 2 | Closed | Teoh Sue En | Setup | Product | Clarification | null | Payroll Setup | null | null | 2021-05-20T08:24:45+05:30 | 2021-05-24T06:18:33+05:30 | priyanut@mtradeasia.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Teoh Sue En, We have added component as requested in the Celcopon paygroup. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan, The spelling for the allowance is wrong. Please rectify. Thank you. Best Regards, Teoh Sue En Assistant Vice President Human Resource m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/> , Hi Teoh Sue En, Name got changed from your end. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan, Thank you. Best Regards, Teoh Sue En Assistant Vice President Human Resource m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/> |
3,491 | For details please find attached email, | 13,593 | 5 | 3 | Closed | Surendra Kumar | Clarification | Customization | Clarification | Performance Management | Goal Management | null | null | 2021-05-20T08:55:24+05:30 | 2021-07-16T19:49:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We will analyze the concern raised on Overall rating not getting displayed in Emails and update you, please provide us few minutes. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Post discussion with you, we understood that the Overall rating bookmarks is required in the Self Appraisal mail and the respective bookmark is currently not available/tagged to that form in Mail content builder. We will discuss this internally and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Post checking in the below atatched mail trail, the overall comments are given as "Auto Approved" for some employees and the transaction got auto approved and if in case the Skip level approver has been approved and given the remarks then it will automatically appear in the Self APpraisal mails to the Employees. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
3,492 | For checking of OT queue of employee 209318, supervisor is 201736. | 13,594 | 5 | 1 | Closed | Lean Edgar L Sibulo | Reprocessed the transaction | Geo Product | Data Correction | null | Payroll Setup | null | null | 2021-05-20T09:01:13+05:30 | 2021-06-11T17:49:09+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, See attached WF, Hi Lean Edgar L Sibulo, We will connect now and will resolve the queue., Hi Lean Edgar L Sibulo, As per checking, the transaction has been stuck in the queue, since there has been AUTO APPROVAL set for the OT ENTRY and the transaction has 2 levels with the same approver, so it has been queued when auto approved. However we have now re-processed the transaction and it is now pending for approval. Also to avoid the same in the future, kindly change the AUTO APPROVAL to NO for this OT ENTRY in ROUTING CONFIGURATOR., Removing Auto Approval will have users approve multiple times. Its not possible for us to turn it of as this is already working for other forms., Hi Lean Edgar L Sibulo, As per checking from our end, the issue has been fixed in new OT, since you are using the OLD version we are facing this concern. Since we have moved to the NEW OT, fix cannot be given for the old versions. So you can update the AUTO APPROVED to NO for OT_ENTRY or else for the time being we have to clear the duplicates for OT entry. |
3,493 | Hi Support Team, we encountered again an error in our Production Area. Unable to access the HCM. Please see the screenshot. | 13,595 | 5 | 2 | Closed | Eric Fuertes | Application is working fine from our end. | Product | Configuration | null | Setup HRMS | null | null | 2021-05-20T09:18:45+05:30 | 2021-06-04T12:49:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, We can able to access the application from the server. We have attached a screenshot for your reference. Kindly check whether there is a server issue from your end, you can check with your IT team and resolve the concern., Hi Anish, We restarted the whole server and the HCM is now accessible. but can you check why this issue is recurring and find out the root cause? to prevent it to happen again. , addition details. We already increase the memory resources to 16 GB. , Hi Eric Fuertes, Please be informed that, the issue has been occurred due to the server down, it has been resolved once the server restart has been done, this has to be verified from your end, kindly check with your IT team on the server issue they have faced and revert us with the feedback. |
3,494 | Dear Sir/ Madam, Priyanka id 702241 has some issue, she is unable to login password has been reset using forgot password, still unable to login Kindly look into it. Thanks & Best Regards Jagadish.K.C | 13,596 | 5 | 4 | Closed | Jagadish | he mentioned employee entering the wrong password | Product | Data Correction | null | Workflow | null | null | 2021-05-20T09:35:57+05:30 | 2021-05-21T18:28:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: "[\"44002020567\", \"44002020570\", \"44001782155\"]" referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Jagadish, As discussed over the call, The mentioned employee entering the wrong password. Now we changed the password to adnet2008. Please inform the employee to change the password. |
3,495 | Dear Team, The below employee resignation is not visible in my page for approval. INCHR2867 Thanks, Durga R | 13,597 | 5 | 3 | Closed | Durgadevi R | previous level not approved | Customization | Clarification | null | Separation Management | null | null | 2021-05-20T09:44:19+05:30 | 2021-06-04T10:49:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Durgadevi R, Please join the below session link. https://fastsupport.gotoassist.com/268891208 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, As discussed over the phone, the transactions is pending with INCHR2665, post his approval only, the forms will be shown as pending in your login. It has been confirmed from your end. Hence we are closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
3,496 | Hi, Unable to confirm below employees as it is not reflecting in reporting manager and HR forms pending. 28505 Annie Mary Sathyan Geetha Philip(00167) 28512 Priya G S Geetha Philip(00167) 28502 Anusha Mary S Geetha Philip(00167) | 13,598 | 5 | 2 | Closed | Aishwarya KV | As we checked,the Employee status of the mentioned employees are "I (Intern)". Hence the employees are not reflecting in the employee confirmation. As discussed please change the status of the employee as "Probationer" and check. | Product | Clarification | null | Confirmation Management | null | null | 2021-05-20T09:53:26+05:30 | 2021-06-05T18:49:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked,the Employee status of the mentioned employees are "I (Intern)". Hence the employees are not reflecting in the employee confirmation. As discussed please change the status of the employee as "Probationer" and check. Please let us know if the same issue occurs agin. Regards, Veerapandian R, Hi Aishwarya KV, As we checked,the Employee status of the mentioned employees are "I (Intern)". Hence the employees are not reflecting in the employee confirmation. As discussed please change the status of the employee as "Probationer" and check. Please let us know if the same issue occurs again. Regards, Veerapandian R |
3,497 | Dear Srujana, We are unable to spool the Annexure 2 under HMS. Please check and revert at the earliest. [cid:image001.png@01D74D5E.14C86160] Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:image422902.JPG@00890955.41bc3e64]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 13,599 | 5 | 1 | Closed | Pradeepa C T | ETDS process steps. | Product | Clarification | null | eTDS | null | null | 2021-05-20T09:57:08+05:30 | 2021-06-04T18:50:49+05:30 | balakumaran.v@myadrenalin.com, srujana.m@myadrenalin.com, bulusu.kamesh@himatsingka.com | balakumaran.v@myadrenalin.com, srujana.m@myadrenalin.com, bulusu.kamesh@himatsingka.com | bulusu.kamesh@himatsingka.com | null | null | Clarification | Hi Pradeepa C T, Please find below the eTDS process steps for your reference. 1. Set ETDS_START_DATE & ETDS_END_DATE as '01 APR 2020' and '31 MAR 2021' in "Payroll global parameter". 2. Master details like Company name, TAN, PAN, Address, etc in "Payroll: Etds / Deductor Information" as a one-time activity. 3. Check all the employee's PAN are valid in "eTDS / Validate Employee PAN". In this form, we can validate the pattern alone. 4. Enter three months challan in "Payroll: Etds / Challan Entry" 5. Need to spool the tax, month by month in "Payroll: Etds / Tax Data Spool- Data Spool- Retrieve" a) If you want to change any employee's tax you can do the same in the "Tax Data Spool" form by selecting employees. b) You can add employees by using the "Add New Employee" tab. 6. Challan has entered separately and tax has been spooled separately. We have to map tax entries against challan in Payroll: Etds / Challan Mapping. Note: Once we mapped challans we should not do "tax data spool". This will unmap the "Mapped entries" 7. Form 24Q text file will be created in "Payroll: Etds / eTDS Process". Note: Generated text file has to be validated using "File Validation Utility" (https://www.tin-nsdl.com/) For Q1, Q2, Q3, The process is the same but for Q4 you have to do additional steps, Follow the below steps After step 6, step 7: Navigate to "Form16 Template Creation" and do the generate step 8: Navigate to "Form12BA Template Creation" and choose any record and do the submit Step 9: Navigate to "Annexure2 Data Spool" and spool the data Step 10: Navigate to "Annexure2-Report" to check the data Step 11: Form 24Q text file will be created in "eTDS Process" While doing these steps, if you are facing any issues. Kindly confirm for further clarifcations. REgards, Srujana.M, Dear Srujana, After below process, still report is not getting generate, blank report is coming. Please check. Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:imagece4f88.JPG@7d4c3cfe.48876e47]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Hi Pradeepa C T, As discussed over the call, you can select the annexure2 report year 2020 and generate the report. Please revert for any further clarifcations. Regards, Srujana.M , Dear Srujana, Below employee’s gross total income is showing more under the report. Please check. Employee Code NAME GrossTotalIncome_AfterSec24 15580 Jain Jainendra Kumar 1808653 15593 Siddharth Maheshwari 3558956 Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:imagedcc1c1.JPG@938bb2f8.4fbe739c]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Hi Pradeepa C T, As discussed over the call, while doing Annexure2 data spool remove the previous employment and submit the form. Please check and revert for any further clarifications. Regards, Srujana Mittapalli |
3,498 | Dear Srujana, Further to the below mail, could you please check on this and rectify the same. Regards, Nainesh From: Abbas Sethwala <abbass@efl.global> Sent: 18 May 2021 16:08 To: Nainesh G Shah <naineshg@efl.global> Subject: Interface approvals Dear Nainesh, Could you please look into the below - shows 22 for approval at header level but only 4 are appearing below: [cid:image001.png@01D74BFF.FF166380] Kind regards, Abbas [cid:image002.png@01D74BFF.FF166380] Abbas Sethwala Chief Administrative Officer ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 7550050115 | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=04%7C01%7Cbvaidya%40expofreight.com%7C577b9481da1040b2f7ee08d8a34b1dc9%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637438890317994911%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=L2QkrimK3Qx0ErmN8NL8295tYv%2BpGNGkaLUGE2VqDsQ%3D&reserved=0> Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 13,600 | 5 | 1 | Closed | Nainesh | due to multiple submissions duplicate transactions have been created. We have removed those records. | Product | Data Correction | null | Performance Management | null | null | 2021-05-20T10:24:49+05:30 | 2021-06-04T10:49:38+05:30 | srujana.m@myadrenalin.com | srujana.m@myadrenalin.com | null | null | null | Software Problem | Hi Nainesh, We have checked, due to multiple submissions duplicate transactions have been created. We have removed those records. Also, we have checked 18 Employees' self-appraisal has been approved. Regards, Srujana.M |
3,499 | Though employee is punching his attendance daily but on calendar it is not reflecting , in starlink attendance software punch in -out available. Please check the issue . sample employee ID: 11560 ^ Devender Kumar Yadav | 13,601 | 5 | 3 | Closed | Bharat Kumar | suggested to roast the shift | Customization | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-20T10:34:07+05:30 | 2021-06-09T13:48:52+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, From the above description, we understood that the attendance data not syncing to adrenalin. We request you to connect both the LIVE servers and share your anydesk to check the reported point., 351 195 166 please connect , Hi Bharat Kumar, We have taken the session and working on the reported query. We will update the status once it is done., Hi Bharat Kumar, Based on our discussion over the call, we understood that regularization and payroll work from your end is a priority. As per your request, we will connect on Monday first half at your convenient time to work on the reported query. , Hi Bharat Kumar, We have taken the DB server access from Amit for another Payroll query. So, we request you to connect both the LIVE servers with another logins and share your Anydesk number to work on the reported query., Hi Bharat Kumar, As discussed over the call, we will connect tomorrow based on your convenient time to work on the reported query. , Hi Bharat Kumar, We request you to connect both the LIVE servers and share your anydesk to work on the reported point. , pls connect 346-345-606, Hi Bharat Kumar, We have taken the anydesk session and working on the reported point., Hi Bharat Kumar, During the check, we found that the shift is not roasted for the reported custom employee. Due to that, the attendance punches were not reflected in his attendance calendar. The same has been showcased to you over the session. Post completion of shift roasting, his attendance status reflecting properly in the attendance calendar. Attaching the screenshot for your reference. |
3,500 | Please rerun attendance register including absences and undertime covering May1-15, 2021. Thank you. | 13,602 | 5 | 2 | Closed | Racquel A. Reyes | Backend activity | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-05-20T10:51:38+05:30 | 2021-05-20T13:18:21+05:30 | reyes_ra@pbb.com.ph | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/87.0.4280.163 Mobile/15E148 Safari/604.1 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Racquel A. Reyes, As requested we have executed the scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, We have uploaded another batch of Attendance register. Please rerun the scheduler for May 1-15, 2021. Thank you. |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.