subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3
values | cf_rca_type stringclasses 5
values | cf_module_name stringclasses 19
values | cf_sub_modules stringclasses 79
values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2
values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
1925171 | Dear Team,
Kindly reactivate the below mentioned employee and update resignation. Kindly share the script for update..
Emp ID-63617
Employee Name- Sai Kumar Patchipulusu
Separation Type- Resignation
Resignation Reason- Resignation
Date Of Resignation- 7th Mar 2019
Requested Relieving Date- 7th Mar 2019
... | Clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi shishira, As discussed over call, please check and update us which column need to be updated for the below employee. Also whether the resignation pullback need to be done. Regards, Iswarya.S, Hi shishira, As discussed over call, the Employee can be made active in the HRIS Application with the below ... |
Error massage showing in Employee Movement Form. | Hi, I would like to inform you that while doing the employee movement of Khoirakpam Rajesh Singha(7314) in adrenaline, its reflecting movement already initiated. Please fix this issue ASAP. | DATA ISSUE | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check and confirm from our end, Further if any clarification p... |
Leave Configuration | Dear Moosa,
Request you to kindly review the leaves which we are currently using and let me know the behavior all below leave types as yearend is coming.
Leave type -
[cid:image004.png@01D6CF0D.93E23BD0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited... | Leave Year End Config Check | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the configuration on the leave types and will share the details on the same. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As communicated over the phone, post analyzing on the Leave Configuration and... |
Final Status - Offer | Final Status icon - Vacancy Dashboard - ER_TA_INTERVIWE_FINAL Vacancy Name - LOAN ADVISOR - 2196 Candidate Name - Ranjith G (4328) | Data Correction - ER_TA_INTERVIWE_FINAL | Product | Data Correction | null | Offer Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-12-10 09:35:19 UTC |
Claims Requested Report not launching for VRME in UAT Server | Claims Requested Report not launching for VRME in UAT Server | Column names are repeated - DATE column | Product | Service Request | null | Claims & Reimbursement | null | null | null | Closed | created_by: 2043044612466
time: 2020-12-10 09:32:55 UTC |
VRME Official Use | Pls remove Yes and No from this category in live env. Also make this form
effective from 1st Dec.
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
... | Data Correction | Product | Data Correction | null | Claims & Reimbursement | null | null | null | Closed | Hi Sargam Gupta, As per the request, we will update the claim -VRME from Effective 01st dec and also check the feasibility to change the remove the yes or no in category drop down. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the below in the claim - VRME official use effecti... |
Past employment validation in on-boarding | even if employee is mapped experience, on-boarding form do not validate the mandatory fields and form shows green tick. In admin setup the form is applicable for experience and regular. | Form name corrected in the tables | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, Please join the connection to check on this. https://us02web.zoom.us/j/84724845422?pwd=... |
pls sync if not synced | [cid:image001.png@01D6CFE5.DE8F1DF0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that ste... | policy sync | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, The policy has been synced through the database. please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: Ticket # 1924796 | Dear Team,
Please check the screen shot.
[cid:image001.png@01D6CB49.CD231D50]
Regards
Shishira
From: Shishira Shetty
Sent: Friday, December 11, 2020 3:18 PM
To: ask.adrenalin@myadrenalin.com
Subject: Ticket # 1924796
Dear Team,
There is a lag or technical glitch, as whenever we login to iHRIS attend... | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi shishira, As discussed over call, we will share the connection and check the below attendance issue and update you. Regards, Iswarya.S Adrenalin Support, Hi shishira, As explained over call, if the Attendance Type is only "Desk" then Employee should Sign in in desktop Application and Sign out through ... |
Ticket # 1924796 | Dear Team,
There is a lag or technical glitch, as whenever we login to iHRIS attendance gets captured automatically. However in that last 4 days, attendance is not getting captured and we had to refresh to capture the attendance. Please have a look into this on priority, as this could impact late login capture and m... | Duplicate ticket | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi shishira, As discussed over call, we will share the connection and check the below attendance issue and update you. Regards, Iswarya.S Adrenalin Support |
Fwd: Error in Offer Letter | pls see this also.
---------- Forwarded message ---------
From: Gunavanth K <gunavanth.k@ayefin.com>
Date: Sat, Dec 12, 2020 at 1:14 PM
Subject: RE: Error in Offer Letter
To: Sargam.gupta <sargam.gupta@ayefin.com>, Nirvesh Mehrotra <
nirvesh.mehrotra@ayefin.com>
*Sargam its not fixed yet please fix this on... | Document designer - Bookmark change | Product | Data Correction | null | Offer Management | null | null | null | Closed | Hi Sargam Gupta, As discussed over call on Saturday, the bookmarks are given as old one and we have removed the same and mapped the new bookmark. After the new bookmark we have generated the letter and it fetching values in NOTICE PERIOD, CONFIRMATION PERIOD, NOTICE PERIOD CONFIRM. Please check. Regard... |
Final Status - Offer recommended Status update | As discussed and as per product functionality, the offer final status is not getting updated in the “Vacancy Dashboard” and it is due to the REFERENCE SHEET RANJIT.xls attached. While uploading the pre offer document checklist, the xls file is not allowed and as per the product functionality it will allow only .d... | Wrongly uploaded the excel file instead of word file in Pre offer document checklist attachment | Product | Clarification | null | Offer Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-12-14 12:04:35 UTC |
Goal Setting Status | Hi ,
Please share the goal setting status in Performance Management as on date.
Thanks & Regards,
Sangeeta Mukherjee |HR Departmen*t*
*Arohan Financial Services Limited*
*Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V,
Salt Lake, Kolkata - 700091
*L: +91 33 4015 6021 | www.arohan.in
... | provided the clarification | Product | Clarification | null | Performance Management | null | null | null | Closed | Hi Sangeeta Mukherjee, For the above query, Kindly Navigator the "pace goal status form" to view the goal setting status in this report, Further if any clarification please let me know. Regards, Adrenalin Support Desk, I would need for PAN Arohan data access right along with status report
Thanks & ... |
Need to update Location's Geo-coordinator in Adrenalin. | Hi Concern, Please update the below mentioned Location's Geo-coordinator in Adrenalin.
Branch Code
Location Name
Latitude
Longitude
Geo-fence Radius
30101
30101_Amtala1
22.3867837
88.2439068
200
30112
30112_Amtala2
22.364143
88.308508
... | location updated | Product | Service Request | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call, We will update and confirm from our end, Further if you an... |
Sign out pop-up | Hi Moosa,
As discussed, as you know we are going to make mandatory sign-out for all employees.
Request you to please check and let us know how we can inform our employees that sign-out is mandatory. There must be some pop-up where says it is mandatory to log out. Please check and suggest.
Thanks & Regards,
J... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As communicated over the phone, it is not feasible to have sign out pop automatically. We can configure the Force Sign Out screen for the same. As discussed, please use the 'COMPANY ANNOUNCEMENT' form to display the announcement for the sign out mandatory, the announcement will reflect ea... |
HRIS Session expire | Hi Moosa,
Can we disable session expire for HRIS. As currently after 15-20 mints session gets auto expire.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://... | Config Change | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed over the phone, based on your request, the config SESSION_NOTIFY has been set 'Y' through the database. Please now check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk Thanks & Regards, Adrenalin ... |
Clearance status reminder email and front end form | Hi Moosa,
Request you to kindly check and let us know from where resigned employee can check his all clearance form pending/approved status and also need to enable one consolidated reminder for employee and BHR for the status before his/her last working day.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy ... | clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we will check on the reminder feasibility and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, there is no FORM available in the system for the Employee to check the status of Clearance Activity... |
Employee_Transfer_New (3).xls | Kindly help in uploading these
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietar... | Data upload | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, As discussed over call, we will check and upload. Regards, Adrenalin Support, Hi Sargam Gupta, As per the request, the data is uploaded. The EMployees are not uploaded as there is an error - Primary key violation in HRMS (Bank Account - Salary is set as 'Yes' for two accounts). Please... |
Need to update Relieving Date & Recover Notice Period Days. | Hi Concern, Please update the below mentioned employees Relieving Date and Recover Notice Period Days in the System.
Employee Number
Employee Name
Resignation Letter Submission Date
Relieving Date
Notice Period
Recover Notice Period Days
13437
Rasidul Sk
08-S... | updated the relieving date of the reported employee from our end | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As discussed over the call, We will update the relieving date and confirm from our end. ... |
Need to remove Resignation Letter Submission Date from the system. | Dear Concern, Please remove the below mentioned employees Resignation Letter Submission Date from the system.
EMPLOYEE NUMBER
EMPLOYEE NAME
Resignation-Letter-Submission-Date
Relieving-Date
SEPARATION TYPE
10016
Baikuntha Nayak
02-Nov-20
02-Nov-20
ABSCONDING ... | updated the resignation letter date to null | Product | Service Request | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As discussed over the call, We will remove the relieving date and confirm from our end, ... |
Error massage showing in Final Closer Form. | Dear Concern, We are unable to do final closer of below mentioned employees. Please fix the issue ASAP.
Employee Number
Separation Type
Resignation Reason
Authorized Signatory
Resignation Letter Date
Request Relieving Date
Actual Relieving Date
11728
Res... | DATA PROBLEM | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, we will check this issue and confirm from our end, Further if any cla... |
Employee Attachments | Please call.
[cid:image001.png@01D6D2EB.690CC380]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
... | Employee Attachment clarification and Mail Config | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As communicated over the phone, to disable the category in the Employee Attachments form, please navigate to the 'Employee Attachment CategoryMapping' form and inactivate the category and then submit. As per your request, the type 'Promotion Letters' has been cleaned up through the ... |
Salary Hold - EM ID 8664 | Dear Team, Salary Needs to be hold for settlement purpose , details are mentioned .
Emp_No
Name
Month
NET PAY
8664
Sourabh Kumar Dubey
Nov.18
10351
8664
Sourabh Kumar Dubey
Dec.18
3041
8664
Sourabh Kumar Dubey
Jan.19
0 | salary hold to back end | Product | Service Request | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10617, Hi Argha Ghosh, As per request, We will hold the salary of the reported employee and confirm from our... |
FW: FW: Ajay Tandon has raised Attendance Regularization on 09-Dec-2020 10:23 from 04-Dec-2020 to 04-Dec-2020 for Approval | Pls check mail sync is working for AR/leave approval on email.
[cid:image001.png@01D6D2D1.8B423C60]
From: Nitin Dixit
Sent: Tuesday, December 15, 2020 10:53 AM
To: Jatinder Kumar Sharma
Subject: FW: FW: Ajay Tandon has raised Attendance Regularization on 09-Dec-2020 10:23 from 04-Dec-2020 to 04-Dec-2020 for Ap... | SMTP server mail space issue and credentials reset | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on the mail approval transaction and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, Please share the Credentials for the below mentioned STMP Username to further analyses on the reported... |
Requesting for offer letter LOAN ADVISOR -COIMBATORE BRANCH | With reference to the trail mail, I did try exactly the way you explained me over the call. But I would want to explain the situation in brief here. There are no issues in HRMS when we release about 5 to 6 offers in one go. But the issues are when we release 10 to 15 offers in a row. Please help resolving the ... | Issue not simulated | Product | Service Request | null | Offer Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-12-15 05:28:57 UTC, Hi Sargam Gupta, As discussed over call, please send the scheduled google meet link to simulate the below issue and resolve the same. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed over call, the Vacancy Name: LOAN ADVISOR - DIST... |
PMS initiation | PMS initiation for the current calendar along with Sumant and Chaitali | initiated through back end as per process | Product | Configuration | null | Goal Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-12-17 12:09:53 UTC |
FW: RESIGNATION on behalf of 84970 - Satri Bala Nagaiah is raised. | Dear team,
As discussed, need the script to correct the LWD to 60 days from the date of resignation.
Regards,
Sandeep
From: Dimple Narang <dimple.narang@exidelife.in>
Sent: 14 December 2020 12:03
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>
Cc: Dhanush Kumar G <dhanush.C101208@in.exidelif... | Data correction | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Sandeep Thungaturthy, As discussed over call, attached the script for the correcting the LWD to 60 days from the date of resignation of Employee - 84970. Please execute and check. Regards, Iswarya.S, executed but the error is still reflecting the error in the Front end., Hi Sandeep Thungaturthy, As d... |
Confirmation workflow issue. | Dear Team,
Please find the below error and do the needful
[cid:image001.png@01D6D485.D2F1A900]
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthoriz... | Record is in INQUEUE table. | Product | Service Request | null | Confirmation Management | null | null | null | Closed | Hi Sandeep Thungaturthy, As discussed over call and verified the issue in the server, the transaction is in the inqueue table. We have attached the deletion script please execute and check the approval of confirmation process for the Employee - Anjanna. Regards, Iswarya.S, Hi Sandeep Thungaturthy, We hav... |
Fwd: ROLE CHANGE IN HRMIS | Also, check this case.
---------- Forwarded message ---------
From: HR Operations <hroperations@ayefin.com>
Date: Wed, Dec 16, 2020 at 10:54 AM
Subject: RE: ROLE CHANGE IN HRMIS
To: <sargam.gupta@ayefin.com>
Cc: Akash Purswani <akash.purswani@ayefin.com>, Nitesh Gharpande <
nitesh.gharpande@ayefin.com>, Abhiji... | Clarification | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Sargam Gupta, We will check the below location change issue of Aye3809 and update you. Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, the Effective date for the Location change is given as "20-Dec-2020" which is a Future date and so it is not getting reflected. Please check the attached... |
Fwd: FW: Relocation of Dangal Singh - Aye0218 | Pls check why location was not updated even after doing a system
transaction for Aye0218.
---------- Forwarded message ---------
From: HR Operations <hroperations@ayefin.com>
Date: Tue, Dec 15, 2020 at 2:30 PM
Subject: FW: Relocation of Dangal Singh - Aye0218
To: <sargam.gupta@ayefin.com>
Cc: Govind Mishra <go... | Data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sargam Gupta, Post Analysis, we will check and update the location transfer not updated issue of Aye0218. Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, the below changes are done 1) On 2020-12-12 19:40:06.103, the Employee transfer location change from Agra to Firozabad is done for the E... |
FW: Offer Letter Mr. Shainkey Kaushik- Customer Service Executive role | This candidate is not reflecting at offer management stage. Pls check.
Vacancy code
EXECUTIVE - BROKING.7886-202
Name of the candidate
Shainkey Kaushik
From: Deepak Kumar
Sent: Thursday, December 17, 2020 11:26 AM
To: Jatinder Kumar Sharma; Farha Naaz
Cc: Tanmoy Bhadri; Praveen Kumar Srivastava; N... | clarification | Product | Clarification | null | Offer Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, Post analyzing we have observed that there is no candidate is found in the name 'Shainkey Kaushik', hence the same is not reflecting under the offer management. Please check if the candidate is available in the system from your end and let us know incase of any further clarifications. ... |
FW: Performance Numbers on Exit || request for C Raghavendra 94721 Relationship Manager - Dealing has been raised on 09-Dec-2020 09:06 | Hi Moosa,
When employee resign his/her performance data is not coming over the resignation email. few days back we have uploaded the data.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0... | customized bookmark function update | Customization | Data Correction | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the above reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Here is the old email.
, Hi Jatinder Kumar Sharma, As discussed, we have analyzed and updated the customized bookmark function ... |
FW: Neha Grover's resignation pending | Pls move this resignation form of e-code - 15301 Praveen Kumar Srivastava to 94631
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.co... | approval change request | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the Resignation form of 15301 has been moved to 94631from 91303 through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Require current PL balances of all employees as of date and time | Require current PL balances of all employees as of date and time whether
active or inactive.
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is int... | Report | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, As discussed over call, have attached the PL leave balance data of both "Active" & "Inactive" employees. Please check the screenshot of "Leave Balance" form to fetch the data with the date filters given in screenshot. Regards, Iswarya.S |
FW: Annual Leave Utilization | Dear team,
Can you cross check his leave detaisl and confirm why there is a difference of 2 days in Annual Leave.
Annual Leave
AL-Carry Forward
30
AL-Credit
16.5
AL-Request
29.00
AL-Cancellation
6.00
Current Balance
23.50
Regards
Sandeep Thungaturthy
From: Neha Sinha <neha... | Update script - Leave balance | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sandeep Thungaturthy, We will share the connection on Monday and will check the below leave issue in details. Regards, Iswarya.S, Hi Sandeep Thungaturthy, Please connect to the Link to check the Leave. Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/8... |
Sign in and sign out message on personal mobile number | Hi Moosa,
Request you to kindly let us know how we can send a message to employees mobile number whenever he is signing in and signing out from the HRIS.
Please let us know how we can do the same.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor,... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, Post analyzing on the reported concern with the internal team, we have been observed that the SMS trigger for the sign in and sign out functionality is not feasible in the standard product functionality. Please check and share us your feedback. Regards, Mohamed Moosa A... |
Clearance Activity Status-Self View - Reminder Email to be sent to employee and BHR | Hi Moosa,
Same way clearances are reflecting as per below form, required to be sent to employee and BHR in a consolidated email.
Request you to please review the feasibility.
[cid:image005.jpg@01D6D560.257CA230]
[cid:image001.png@01D6D559.8598AF30]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Man... | clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed over the phone, as per the product for the Activity Clearance , the reminder mail can be triggered for the employees and the role players for the intimation of the pending clearance with respect to the clearance due date, which is already configured in the system and the mail... |
Confirmation Appraisal Error | Hi Concern, We have not seen where the pending employee confirmation is still
pending please help i have also checked his concern reporting manager
screen error mention below. Thanks, Sandip Chanda | data issue | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, We have analyzed the reported employee data stuck in queue table, so the confirmation apprai... |
Confirmation form not raised. | Dear Team, Please check, below employees confirmation form is not raised. C179498 | Confirmation re-initiation done from back end | Product | Service Request | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, Please join the blow link to initiate the confirmation for the employee https://us02web.zoom... |
in this report approval remarks column not coming | in this report approval remarks column not coming, pls check and add remarks.
[cid:image001.png@01D6D537.8115B790]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 ... | report column addition | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the Approval Remarks (Actor Comments) column has been added in the Nomination Detail History Report through the database with code level changes. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin... |
FW: Exit request of Rahul Vasantbhai Padhiyar 93549 Relationship Manager - Dealing has been accepted | Pls check this urgently.
From: Nitin Dixit
Sent: Thursday, December 17, 2020 7:21 PM
To: Jatinder Kumar Sharma
Subject: FW: Exit request of Rahul Vasantbhai Padhiyar 93549 Relationship Manager - Dealing has been accepted
Importance: High
* This format is looking a bit unformatted.
* The f... | mail content alignment | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we are checking the table alignment on the mail content builder form, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed, the mail content alignment has been done for Reco... |
Unbale to upload Bank details & UAN No's | Dear Team, We are unable to upload bank details and UAN No's for the attached list of employees. Regards Divya 7337556722 | bank and Uan no issue | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call, We will share the connection to your mail-id, please join to share y... |
FW: Error message coming while we updating in ticket. | Pls look into this and fix.
From: Pramod Shrivastav <pramod.shrivastav@ayefin.com>
Sent: 19 December 2020 17:37
To: Pralay Ghosh <pralay.ghosh@ayefin.com>; Sargam Gupta <sargam.gupta@ayefin.com>
Cc: IT Operation <itoperation@ayefin.com>; Prem Prakash <prem.prakash@ayefin.com>
Subject: Error message coming wh... | Queue services are stopped in the Server. | Product | Service Request | null | null | null | null | null | Closed | Hi Sargam Gupta, Please check now and update as there is a problem in the server on Saturday and got rectified. Regards, Iswarya.S |
Re: || Tickets Page Size Not Changed || | Pls check this asap.
On Sat, Dec 19, 2020 at 1:56 PM hr operations <hroperations2@ayefin.com>
wrote:
> Dear Ma'am,
>
> Due to Language which is typed in Query, it is not open.
>
> ???5494 ?????? ?????
>
>
> ??? ?????? ???? ??
> ????.??????@??????.???
>
>
> *Thanks & Regards*
> *Rahul Yadav*
> *HR-O... | Data correction | Product | Data Correction | null | null | null | null | null | Closed | Hi Sargam Gupta, As discussed, please check now and it is getting displayed in the "Answer query form" and the problem is due to the Query font - "???5494 ?????? ????? ??? ?????? ???? ?? ????.??????@??????.???". The backend SQL cannot detect the special character like Italic font so please check while coping... |
FW: Certification Expiry Reminder Mail | Still below emails coming without data, please fix as soon as possible.
From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com]
Sent: Sunday, December 20, 2020 8:02 AM
To: Jatinder Kumar Sharma
Subject: Certification Expiry Reminder Mail
Importance: High
Hi <EMPLOYEENAME/>,
Our record in... | function issue -
REM_PIMS_CERT_EXP_DATE_2614 | Product | Patch Deployment | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the reported concern and update you the status on the same. Regards, Mohamed Moosa A Adrenalin Help Desk, Still these emails coming on a daily basis, pls check.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2n... |
pls remove | Pls remove these below bank a/c details.
Will be sharing one more case in some times.
EMPLOYEE_STAFFID
ACCOUNT_HOLDER_NAME
NAME_AS_PER_BANK
BANK_NAME
EMPLOYEE_BANK_ACCOUNT_NO
COMPANY_NAME
ACCOUNT_TYPE
IS_SALARY_ACCOUNT
IFS_NO
EMP_MODIFIEDON
6207
Ravi Karn
Ravi Karn
HDFC Bank... | bank details clean up | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the bank details of the mentioned employees has been cleaned up through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls remove.
EMPLOYEE_STAFFID
ACCOUNT_HOLDER_NAME
NAME_A... |
Submit button is not coming in Contact Details Forms. | Hi concern, This is to inform you that Submit button is not coming in Contact Details Forms. Thanks, Sandip Chanda | we have analyzed the contact details form duplicate entries are occur, Hence we have removed them | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=1, Hi Sandip Chanda, As per request, We have understood submit button not enabled, Now we will check an... |
Error massage showing in Contact Details Form. | Hi Concern, We are facing below issue in Contact Details Form. Thanks, Sandip Chanda | we have analyzed the contact details form duplicate entries are occur, Hence we have removed them | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check and confirm from our end, Further if any clarification p... |
FnF Settlement | Dear Team, While processing the FnF settlement of Employee ID:-11910 (Seema Verma) the calculation is shown in decimal figure in Adrenalin. Actually all the calculation is shown in round figure in Adrenalin, but in this case it is shown in decimal figure. Please resolve the issue. Regards Abhishek Jhun... | data correction | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We will check and confirm from our end, Further if any clarification please le... |
Fwd: Vacancy Dashboard error | Below error is showing for recruiter - C162831. when adding a profile, it
shows submitted but does not get submitted.
In WFS_QUEUE_PROCESS_H_T table error showing as below:
Violation of PRIMARY KEY constraint 'ER_RESUME_HEADER_PK'. Cannot insert
duplicate key in object 'dbo.ER_RESUME_HEADER'. The duplicate key ... | Reflecting in candidate history | Product | Clarification | null | Offer Management | null | null | null | Closed | Hi Swati Tendulkar, As per the below query, recruiter is not able to add the profile and showing the below error. We will share a connection and check logs for the same. Regards, Ramachandran J, Hi Swati Tendulkar, As checked, the candidate is already added in the application and it can be viewed ... |
pls check this | [cid:image001.png@01D6D796.3F702A30]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that ste... | goal status correction | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, the reported concern has been rectified through the database, please check the same form your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Location and Cost Center can not Inactive from Master. | Hi Concern, I am unable to inactive the below mentioned location and cost center from Location Master and Cost Center Master. All Active manpower has been moved from Below Mentioned location and cost center.
Cost Center & Location Name
30456_Agia
30430_Byrnihat
32012_Sipajhar
... | provided the clarification | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10703, Hi Sandip Chanda, For the above query, We have understood the below concern location & cost center ma... |
auto sign out not coming. |
ID
Name
Designation
Date
In Time
Out Time
1189
Joginder Kumar
Deputy Manager - Operations
12/21/2020
15:05
55168
Santosh Haribhau Chaure
Executive - Risk Management
12/21/2020
15:42
Below shift is currently mapped.
[cid:image001.png@01D6D88A.81EC6CD0]
Th... | clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Resolved | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, One more case, In time not coming.
ID
Name
Designation
Date
In Time
Out Time
Total Hours
92032
Sandip Rajendra Shisode
Relationship M... |
Active Positions on Create Job | The positions get populated in the Create Job form based on the config namely “ERER_CREATEPOS” in the Adrenalin Configuration Editor. Note : If this config value is blank, it loads all the active positions in Create Job, in case if facilitator names are provided, it retrieves based on the manage role player. ... | Positions will get displayed based on the configurations mentioned ErER_POS | Product | Configuration | null | Application Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-12-22 11:01:09 UTC |
Need to update Location's Geo-coordinator in Adrenalin. | Hi Concern,
Please update the below mentioned Location's Geo-coordinator in Adrenalin.
Location Name
Latitude
Longitude
Geo-fence Radius
30624_Hasdiha
24.60355694
87.07909582
200
30642_Topchanchi
23.906534.
86.184803
200
32107_Jhajha
86... | geo location updated | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10663, Hi Sandip Chanda, As per request, we will update the GEO location and confirm from our end, Furth... |
Salary Hold_July'19. | Dear Team, Kindly hold the salary of the below mentioned employee:-
Emp No
Name
Month
NET PAY
11957
Kumar Vedant
July.19
9,939.00
Regards Abhishek Jhunjhunwala 8240332855 | salary hold | Product | Service Request | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We have hold the salary of the below employee from our end, Kindly please ... |
new consultant to be created | Pls create below consultant.
Treezec E Solutions Private Limited
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.re... | consultant creation (change request) | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the consultant 'Treezec E Solutions Private Limited' has been created through the database. Please check the same from your end and share us your feedabck. Regards, Mohamed Moosa A Adrenalin Help Desk |
Error massage showing in Salary Entry Form. | Hi Concern, Below mentioned error is showing when we are doing Salary Entry. Sample Employee code:
Employee No
Name
16282
Amresh Das
16318
Satish Kumar
16384
Kumar Ajay
16405
Manisha Kumari
16434
Gaurav Kumar
16435
Pra... | null | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As discussed over the call, We have understood the issue in the salary entry form, Hence ... |
Inactive Emp Data - Name coming as blank | Inactive Emp Data - Name coming as blank
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values th... | name correction | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on the report data and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, Please share the report name. Regards, Mohamed Moosa A Adrenalin Help Desk, Employee dump
, Hi Jatinder Kumar ... |
Run Leave scheduler manually for this employee - K0149 | Run Leave scheduler manually for this employee - K0149
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/... | leave scheduler execution | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check and execute the leave credit for the reported employee through the database and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The Leave Credit for the employee has been processed through the execution of ... |
Adrenalin DB not Connected through Cron Job |
Hi Concern, Today, a cron fetching data from Adrenalin has not been
executed. Tried to manually executed the cron, but got error while
executing. Also, tried to login to Adrenalin DB via Navicat, but got the same
error. Please find the attachments for the error. Please Contact with our IT Person Mr. Arna... | data base problem | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call Mr.Arnab IT person, We will check this issue and given the soluti... |
Employee details not moved to HRiS | Dear all, hope you are doing well.
Our team has pointed out that the employee's details (see attachment) has not moved to HRiS.
Could you please help us with the following as soon as possible?
1. Check if the data is present in the Temporary tables.
2. If yes, check why has it not moved to Permanent t... | Ireport date | Customization | Service Request | null | Employee Information | null | null | null | Closed | Hi Vikasp.n, As discussed over call, we will check the Ireport to check whether the data is pushed into the HRIS tables. We have initiated a mail to Mr. Sandeep to fetch the Ireport data and we will check and confirm. Regards, Iswarya.S Adrenalin Support, Hi Vikasp.n, As discussed over call, the Ireport ... |
Remove declaration form from food allowance dropdown | [image: image.png]
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It... | Data Correction | Product | Data Correction | null | Claims & Reimbursement | null | null | null | Closed | Hi Sargam Gupta, As discussed , the value is deleted and please check. Regards, Iswarya.S |
PMS Clean up and reinitiation again through Front end application | Attached the mail for your reference. | stop mail service and need to delete the email of few employees | Product | Data Correction | null | Goal Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-12-24 12:59:15 UTC |
print option not working | Pls check urgently.
[cid:image001.png@01D6D9FB.110383B0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareon... | clarification | Product | Clarification | null | Application Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, it is working fine, please refer the attached screenshot and re try again. Regards, Mohamed Moosa A Adrenalin Help Desk |
mediclaim | In below which one is used for reminder and which one is used for actual mediclaim email, pls confirm.
[cid:image001.png@01D6D9F6.9CAAF4C0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120... | clarification on configs | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the configuration functionality and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, Please find the configuration details as below, INTIMATION MAIL CONFIG >>MEDICLAIM_MAIL_611 (MEDI_INS_611_Nfy) - 2 days - MAIL M... |
Error massage showing in Attendance Regularization Form. | Hi Concern, Mr. Kamlesh Kumar Gorai(15579 ) was marked in the system as a Absconded and he has join on 3-DEc-20 and same was updated in the system but he is unable to
regularize his Attendance on 3rd & 4th Dec. Plz Fix this issue. Thanks Sandip Chanda 8585059226 | code level modified | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10706, Hi Sandip Chanda, As dicussed over the call,we have checked this issue and confirm from our end, ... |
RE: print option not working | Pls update on this.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Pass... | data sync toy config in the servers | Product | Configuration | null | Requisition Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we will check the server data sync configurations once we got connected to the servers over the VPN connectivity. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the candidate phot... |
Highest Qualification field require in education details form | Hi Concern, We required a new field for Highest Qualification entry in the Education Details form as well as Report also for all employees role player based. Thanks, Sandip Chanda 8585059226 | provided the clarification | Customization | Clarification | null | Setup Reports | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check this requirement and confirm from our end. Further if any ... |
Resignation Not Updated | Dear Team,
Below mentioned employee resignation has not been updated in HRIS. please find screenshot below.
For this case, datafix has bene implemented. We updated the date as 7-march-2019.
As per the user confirmation, issue not resolved. Please suggest..
Emp id : 63617
Name : Sai Kumar Patchipulusu
... | Update Script- Resignation Type | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi shishira, Kindly share the Form Name in which the updated date is not getting reflected. As we have verified earlier in database it is getting reflected the correct date 07-Mar-2019 and also we have verified the Separation Report. Emp id : 63617 Name : Sai Kumar Patchipulusu Regards, Iswarya.S, Hi shi... |
Error in Offer Letter | Pls clear this entry from backend and confirm. Vacancy Name: SENIOR COLLECTION OFFICER - COLLECT_SALEM-2409 Candidate Name: Ragurajan R (4630) | Data Correction | Product | Data Correction | null | Offer Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-12-29 13:23:36 UTC |
reporting change | Pls change the reporting of 49383 - to 91236
[cid:image001.png@01D6DE11.8ADAE560]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.co... | reporting manager update (change request) | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, based on your request, the Reporting Manager of 49383 has been changed to 91236 with Effective Date 30Dec2020 through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: user not able to login to HRIS. | Pls ignore this request. User is now able now.
From: Jatinder Kumar Sharma
Sent: Tuesday, December 29, 2020 5:32 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subject: user not able to login to HRIS.
Please check as user not able to access HRIS.
User name - tanvi.bovlekar... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your confirmation, updating the ticket status as 'pending customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
user not able to login to HRIS. |
Please check as user not able to access HRIS.
User name - tanvi.bovlekar
Password - India@123 ( I is capital )
[cid:image001.png@01D6DE08.8FD05C70]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your confirmation, updating the ticket status as 'pending customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
1932906 | Dear Team,
Issue: Below user unable to view or download appraisal letter in my iHRIS.
it is only showing details till the salary re-instatement in November, no December letter is available.
User id: koyeld
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide ... | Scheduler Re-run - Appraisal Letter generation 537 | Customization | Configuration | null | null | null | null | null | Closed | Hi shishira, Post Analysis, we have verified in the Application and Please run the scheduler - Appraisal Letter generation 537 and check if the letter is getting viewed in the "letter Viewer" form. Please check and confirm. Regards, Iswarya.S, Dear Team,
Still not reflecting in drop down.. Kindly check... |
source to be changed |
Hi Moosa,
Pls change the source of 94766 - Sandhya Sadashiv Acharya, to consultant "Ciel Info"
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http... | consultant update (change request) | Product | Data Correction | null | Requisition Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, for 94766 the consultant has been updated as 'Ciel Info' through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Still its coming as “business referral”
[cid:image001.png@0... |
FW: Reminder :Probation Review Form of 88304 | Dear team,
Please check this email ,it is wrongly getting routed to other person out of the worflow
Regards,
Sandeep
From: Stefan Roque <stefan.roque@exidelife.in>
Sent: 29 December 2020 16:03
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>
Subject: FW: Reminder :Probation Review Form of 883... | Manage Role player mapping - CONFIRMATIONAPPROVER | Customization | Configuration | null | Confirmation Management | null | null | null | Closed | Hi Sandeep Thungaturthy, We are sharing the Zoom connection to check the issue in detail. Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/83362551130?pwd=THViR1gwQzFvMEVZMG9WRXFDR1pLdz09 Meeting ID: 833 6255 1130 Passcode: Ye6yRV Regards, Iswarya.S... |
Incorrect CTC_EM ID 2748 | Dear Team, When we do the salary entry (as salary revised from 01Oct20 ) , Special Interim is showing in negative . Details are mentioned below : EM ID : 2748 Salary Revised eff from : 01-10-20 Monthly CTC : 25456/- Basic : 14500/- Paygroup : EXM | changed the formula | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, we have checked the issue and confirm from our end, Further if any c... |
employee code creation - auto email |
Need to create one mail and to be mapped to a particular role. Pls discuss.
Subject : Rajesh C has been created as an employee in Religare Broking Limited with employee ID 94769
Rajesh C has been allotted an Employee ID 94769 with the following employment details :-
Emp Id: 94769
Emp Name: Rajesh C
Date... | mail content creation and mail config | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, please check the Separation Activity Template name (RCM - Default) under the "Separation Details" Tab in the Manage Position form with respect to the Employee's Position(RCM) And then navigate to the Activity Template and verify the clearance activities mapped for ... |
1019 ^ Amar Jeet Singh Arora | Pls discuss.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | I... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, For the reported query, please check the Separation Activity Template name (RCM - Default) under the "Separation Detail... |
Fwd: Screen shot | pls fix for employee code claims_hr. Clicking on forms pending gives above
error.
---------- Forwarded message ---------
From: Inform HR <informhr@ayefin.com>
Date: Wed, Dec 30, 2020 at 12:57 PM
Subject: Screen shot
To: Sargam Gupta <sargam.gupta@ayefin.com>
*Regards,*
*Prasang Tarar | Assistant Manager... | Clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Sargam Gupta, We will check the above concern reported on Forms Pending for Approval regarding Claims. We will verify the same and share the updates with you at the earliest. Regards, Adrenalin Support, Hi Sargam Gupta, Post Analysis, for the Employee - Claims_HR in the forms pending for Appr... |
Need to discuss. | Need to discuss.
Employee ID
Employee Name
Date
In Time
MIS_CICO_InTime1
Total Hours
Status
93324
Kakadiya Dixita Jaysukhbhai
12/17/2020
08:58
17:35
00:00
Employee Present - Signed out by employee
90351
B. Purushothaman .
12/22/2020
17:31
17:32
00:00
Employ... | clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check the attendance transactions and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that the attendance data of the employee has been updated based ... |
FW: Scheduler Success Mail Notification | Pls discuss.
From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com]
Sent: Tuesday, December 29, 2020 11:56 PM
To: Jatinder Kumar Sharma
Subject: Scheduler Success Mail Notification
Importance: High
Scheduler Success Mail Notification
Scheduler Name : F&F
.
This message (including an... | clarification | Customization | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check the functionality of the customized schedulers and update you the details. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, For the reported query, when the Record Resignation of the employee is approved, based on the Scheduler Na... |
FW: Scheduler Success Mail Notification | Need to discuss, pls call.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahea... | clarification | Customization | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check the functionality of the customized schedulers and update you the details. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, For the reported query, when the employee is getting deactivated, post the deactivation process b... |
Leave Balance - check.xlsx | Calling.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Inn... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, the Leave Balance 611 is reflecting fine, based on your confirmation , updating the ticket status as 'resolved'. Please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk, Ok thanks.
|
pls check if sync is working | [cid:image001.png@01D6DF9A.8B1AB7F0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that ste... | server data sync | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, the policy sync has been done through the database, please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
what is this error | [image: image.png]
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It... | Date format is wrong. | Product | Data Correction | null | null | null | null | null | Closed | pls see the attached excel which I was uploading
On Thu, Dec 31, 2020 at 5:13 PM Sargam Gupta <sargam.gupta@ayefin.com>
wrote:
> [image: image.png]
>
> --
> Thanks and Regards,
> Sargam Gupta
>
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL... |
change effective date asap | pls make effective date to 1st Dec for below form
[image: image.png]
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
... | Data correction | Product | Data Correction | null | Claims & Reimbursement | null | null | null | Closed | Hi Sargam Gupta, As per the request, we have updated the effective date to 1st Dec for the Broadband Reimbursement. Please check. Regards, Iswarya.S |
pls check the DOB issue - 11647 | Hi Moosa,
His correct date of birth is as mentioned in the snapshot.
But in employee dump it is coming as "26-May-71". Pls check.
[cid:image001.png@01D6DF64.51A43D10]
Employee_ID
FullName
Birth_Date
11647
Dinesh Chandra
26-May-71
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager... | clarification | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, Please refer the attached screenshot, the employee 11647 changed his DOB as 26-05-1971 on 2011-04-27 14:54:09.623 itself, hence the same is reflecting in the report. Please check the Employee Details from your end and share us your feedback. Regards, Mohamed Mo... |
pls sync if not synced | pls sync if not synced
[cid:image001.png@01D6E1D6.E78CE5B0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonl... | server data sync | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, The Policy has been synced through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Ticket # 1934525 | Dear Team,
Issue: Employee details API Refresh(step-1 kPI refresh) job got failed.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W e... | it team communicated that its resolved | Customization | Configuration | null | null | null | null | null | Closed | Hi shishira, From the ticket description, we understood that the Job related to API got failed. However we will call and discuss with you , get the required clarity and resolve the same. Regards, Adrenalin Support, Hi shishira, As discussed over the call, request your help on knowing the error mes... |
L1 Reporting | Pls change the reporting of employee.
L1 should be - D39945
Employee_ID
FullName
Level1_Reporting_Manager_Name
Level1_Reporting_Manager_Code
Level2_Reporting_Manager_Name
Level2_Reporting_Manager_Code
H29680
Ajay Tandon
Human Resources
D39945
Human Resources
D39945
Thanks &... | Reporting Manager change | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the Reporting Manager of H29680 has been updated as D39945 through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: need details | Pls share,
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Inn... | Clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, please find the attached file for the Record Resignation and Employee Confirmation mail flow details. Regards, Mohamed Moosa A Adrenalin Help Desk |
Education Details | Hi Moosa,
Pls check seems 2-2 records are reflecting for education details.
[cid:image001.png@01D6E377.B090EEB0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180... | duplicate transaction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed the duplicate transaction, hence the same has been now rectified through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Past Employment Details | Hi Moosa,
Pls check seems 2-2 records are coming for each entry.
[cid:image001.png@01D6E377.38C694C0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://ww... | duplicate transaction | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed the duplicate transaction, hence the same has been now rectified through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Client Debit Clearance to be made inactive | Hi Moosa,
We want to make "Client debit" clearance to be disabled and it should not trigger to client debit role player effective today.
Request you to kindly let us know the steps and any risk challenges if any. Post that we will take action.
[cid:image001.png@01D6E353.A17D4320]
Thanks & Regards,
Jatinder... | clarification on the clearance | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As communicated over the phone, please navigate to the 'ACTIVITY MASTER' form and do 'inactivate activity' for the required clearance and submit. NOTE: Before inactivating the clearance, please complete the pending clearance approvals and then INactive. Regards, Moh... |
need details | Hi Moosa,
Request you to kindly share auto email frequency including all reminders for below 2 process.
1- Record resignation till employee exit including clearances.
2- Confirmation process.
This is bit urgent.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Relig... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check the mail flow configs and reminders and share you the data, Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, please find the attached file for the Record Resignation and Employee Confirmation mail flow details. ... |
Need to reflect some Heading in Payslip. | Hi Concern, Need to reflect below mentioned Heading in Payslip. 1. LOP Reversal Days. 2. Employee Position Thanks, Sandip Chanda 8585059226 | We added new fields in the payslip for live server | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We have understood Payslip reflects below two headings, Hence will check ... |
Need to Stop Record Resignation form and approval window for last 2 days of every month. | Hi Concern, We required to stop the "Record Resignation" form and approval window for last 2 days of every month for payroll finalized. This option should be available in "Adrenalin Configuration Editor" form. Thanks, Sandip Chanda 8585059226 | provided the clarification | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We have discussed with our internal team, Currently, the below-mentioned poi... |
can we map 2 email IDs for a dummy code | Hi Team,
Request you to kindly let us know if we can map 2 email IDs for a Dummy code.
Idea is to trigger auto emails to 2 different email IDs.
Example- dummy code - DM0223
Email IDs - raju3.sharma@ext.religare.in<mailto:raju3.sharma@ext.religare.in>, lwdinfo@religare.com<mailto:lwdinfo@religare.com>
Thank... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per the standard product, it is not feasible to map two email id's for an Emp Code. Please check and let us know for further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk |
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