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|---|---|---|---|---|---|---|---|---|---|---|---|
FW: Probation Evaluation for Aditya Shrivastava has been Completed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Please check on the same.
Thanks & Regards,
Rishi Ranka
Director - Talent
"Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
From: Saranya Gireesh <saranya.gireesh@groupm.com>
Sent: 03 June 2021 09:05
To: Rishi Ranka <rishi.ranka@groupm.com>
Subject: RE: Probation Evaluation for Aditya Shrivastava has been Completed
Hi Rishi,
His status is still showing as Extended on Mconnect
MEC1059
Aditya Shrivastava
ACTIVE
From: Rishi Ranka <rishi.ranka@groupm.com<mailto:rishi.ranka@groupm.com>>
Sent: 26 May 2021 22:20
To: wasim.khan@myadrenalin.com<mailto:wasim.khan@myadrenalin.com>; ask.adrenalin@myadrenalin.com<mailto:ask.adrenalin@myadrenalin.com>
Cc: Saranya Gireesh <saranya.gireesh@groupm.com<mailto:saranya.gireesh@groupm.com>>
Subject: FW: Probation Evaluation for Aditya Shrivastava has been Completed
Hi Wasim,
Please change the confirmation due date to 20-04-2021.
Employee ID: MEC1059 [Aditya Shrivastava]
Thanks & Regards,
Rishi Ranka
Director - Talent
"Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
From: Saranya Gireesh <saranya.gireesh@groupm.com<mailto:saranya.gireesh@groupm.com>>
Sent: 26 May 2021 15:53
To: Rishi Ranka <rishi.ranka@groupm.com<mailto:rishi.ranka@groupm.com>>; Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com<mailto:sarfraaz.siddiqui@groupm.com>>
Subject: RE: Probation Evaluation for Aditya Shrivastava has been Completed
Hi Rishi,
20th April, 2020
From: Rishi Ranka <rishi.ranka@groupm.com<mailto:rishi.ranka@groupm.com>>
Sent: 25 May 2021 21:10
To: Saranya Gireesh <saranya.gireesh@groupm.com<mailto:saranya.gireesh@groupm.com>>; Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com<mailto:sarfraaz.siddiqui@groupm.com>>
Subject: Re: Probation Evaluation for Aditya Shrivastava has been Completed
Hi Saranya,
What is the confirmation due date ?
Thanks
Rishi Ranka
________________________________
From: Saranya Gireesh <saranya.gireesh@groupm.com<mailto:saranya.gireesh@groupm.com>>
Sent: 25 May 2021 13:44
To: Rishi Ranka <rishi.ranka@groupm.com<mailto:rishi.ranka@groupm.com>>; Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com<mailto:sarfraaz.siddiqui@groupm.com>>
Subject: FW: Probation Evaluation for Aditya Shrivastava has been Completed
Hi Rishi/Sarfraaz,
As per the trail mail employee's manager would like waive off his extension and confirm him as per the due date.
Request you to forward the same with the backend team
Regards,
Saranya
From: Aena Bhattacharya <aena.bhattacharya@essenceglobal.com<mailto:aena.bhattacharya@essenceglobal.com>>
Sent: 18 May 2021 10:12
To: Saranya Gireesh <saranya.gireesh@groupm.com<mailto:saranya.gireesh@groupm.com>>
Cc: Amit Verma <amit.verma@essenceglobal.com<mailto:amit.verma@essenceglobal.com>>; Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com<mailto:sarfraaz.siddiqui@groupm.com>>; Rishi Ranka <rishi.ranka@groupm.com<mailto:rishi.ranka@groupm.com>>
Subject: Re: Probation Evaluation for Aditya Shrivastava has been Completed
Hello Saranya,
Hope you are doing well. As discussed yesterday requesting you to please confirm Aditya as per the due date from the backend and waive off the extension.
Sharing manager's confirmation below:
[cid:image001.png@01D75857.896EFBB0]
Thank you,
Aena Bhattacharya
Manager, Talent Management
Gurgaon * Delhi * Haryana * 122 002
On Mon, May 17, 2021 at 1:14 PM Saranya Gireesh <saranya.gireesh@groupm.com<mailto:saranya.gireesh@groupm.com>> wrote:
Hi Aena,
Please update here
Regards,'
Saranya
From: Saranya Gireesh
Sent: 26 April 2021 21:57
To: Aeaena Bhattacharya <aena.bhattacharya@essenceglobal.com<mailto:aena.bhattacharya@essenceglobal.com>>
Cc: Amit Verma <amit.verma@essenceglobal.com<mailto:amit.verma@essenceglobal.com>>; Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com<mailto:sarfraaz.siddiqui@groupm.com>>; Rishi Ranka <rishi.ranka@groupm.com<mailto:rishi.ranka@groupm.com>>
Subject: RE: Probation Evaluation for Aditya Shrivastava has been Completed
Hi Aena,
Please update
Regards,
Saranya
From: Saranya Gireesh
Sent: 15 April 2021 22:28
To: Aeaena Bhattacharya <aena.bhattacharya@essenceglobal.com<mailto:aena.bhattacharya@essenceglobal.com>>
Cc: Amit Verma <amit.verma@essenceglobal.com<mailto:amit.verma@essenceglobal.com>>; Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com<mailto:sarfraaz.siddiqui@groupm.com>>; Rishi Ranka <rishi.ranka@groupm.com<mailto:rishi.ranka@groupm.com>>
Subject: FW: Probation Evaluation for Aditya Shrivastava has been Completed
Importance: High
Hi Aena,
Please find attached herewith the probation extension letter for Aditya Shrivastava.
Kindly let us know when can we share the same with him.
Regards,
Saranya
From: Mconnect India <mconnect@groupm.com<mailto:mconnect@groupm.com>>
Sent: 09 April 2021 11:09
To: Mayur Padale <mayur.padale@groupm.com<mailto:mayur.padale@groupm.com>>; Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com<mailto:sarfraaz.siddiqui@groupm.com>>; Saranya Gireesh <saranya.gireesh@groupm.com<mailto:saranya.gireesh@groupm.com>>; abhinash.dwivedi@essenceglobal.com<mailto:abhinash.dwivedi@essenceglobal.com>; Rishi Ranka <rishi.ranka@groupm.com<mailto:rishi.ranka@groupm.com>>; Sanjay Javarat <Sanjay.Javarat@groupm.com<mailto:Sanjay.Javarat@groupm.com>>
Cc: Amit Verma <amit.verma@essenceglobal.com<mailto:amit.verma@essenceglobal.com>>; Deeksha Saxena <deeksha.saxena@essenceglobal.com<mailto:deeksha.saxena@essenceglobal.com>>
Subject: Probation Evaluation for Aditya Shrivastava has been Completed
Importance: High
Hi,
Probation Evaluation for Aditya Shrivastava has been completed.
Employee ID: MEC1059 [Aditya Shrivastava]
Designation : Media Activation Executive
Grade : M4
Location: Gurgaon-DLF Towers
Evaluation Status: extended
Effective Date :
Evaluation Intiated on : 22-Mar-2021 21:34
Evaluation Approved on:09-Apr-2021 11:09
Approver Comments:Hi Team, Please extend the probation period (3 month) for Aditya Shrivastava.
Regards,
Talent Team
Mconnect
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Privileged/Confidential Information may be contained in this message. If you are
not the addressee indicated in this message (or responsible for delivery of the
message to such person), you may not copy or deliver this message to anyone. In
such case, you should destroy this message and kindly notify the sender by reply
email. Please advise immediately if you or your employer does not consent to email
for messages of this kind. Opinions, conclusions and other information in this
message that do not relate to the official business of Group M Worldwide LLC and/or
other members of the GroupM group of companies shall be understood as neither given
nor endorsed by it. GroupM is the global media investment management arm of WPP.
For more information on our business ethical standards and Corporate Responsibility
policies please refer to WPP's website at http://www.wpp.com/WPP/About/
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
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Thank you.
| Backend Update. | Product | Service Request | Confirmation Management | Confirmation Management | null | null | null | Closed | Hi Rishi, We will share the connection shortly and work on it. Regards, Judhistira.M, Hi Rishi, Please join on below link: https://us02web.zoom.us/j/84467497491?pwd=N3ZSMnA5V1IyT1ZBSWNHaWRTeVhyUT09 Regards, Judhistira.M, Joined
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
, Hi Rishi, As requested, Employee MEC1059 status has been changed to confirm from backend. The confirmation date is updated as 20-Apr-2021. Please check and revert for further clarification. Regards, Judhistira.M |
Leave Configuration | PL - as per the policy employee can apply 10 days prior but in the system they can still apply for less than 10 days. Please rectify the issue at the earliest. | Configuration changes | Product | Configuration | Leave Management | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shwetha R, With reference to our discussion, please be informed, to handle Leave Partial cancellation issue we had to disable Intimate Leave prior in days configuration post which Leave Partial cancellation is happening successfully, we have raised this internally for fix and this is being followed up in Ticket No : 330119 and update will be provided through the same ticket for follow-ups, The Timeline for Fix will be shared by today EOD in the above mentioned ticket. Regards Wasim, Hi Wasim,
Thanks for the update,
Please be informed that we have informed earlier not to make any changes in the intimated days which is something deviating the leave policy.
As discussed with you and Ganapati today, kindly have this rectified today and kindly share the details of leave applied by the employees within 10 days period from Mar 21 to till date after making the below changes.
Kindly keep us informed on any changes done in the HRMS system in terms of Attendance & Payroll module.
Stay Home Stay Safe
If you are not satisfied or have any concerns you may reach out to santhosh.hegde@eclinicalworks.com
Thanks & Regards
Shwetha Renukaiah
HR-Operations
eClinicalWorks
2 Technology Drive | Westborough, MA 01581
T: 508-475-0450 x 18968
shwetha.renukaiah@eclinicalworks.com|www.eclinicalworks.com
[cid:116c851d-d7c9-42a8-90b5-7affb2cf6f2e]
________________________________
, ++ Looping Ganapthiraj on this mail thread.
Thanks & Regards,
Venkateshwaran Chandrasekaran,
mailto:venkateswaran.c@myadrenalin.com| M: +91.98848 12583 | D: +91.44. 3024 7442
[cid:image001.jpg@01D5F879.B99F6520]
[newlogo]
www.myadrenalin.com<http://www.myadrenalin.com/>
, Dear Shwetha,
We have added the temporary custom plugin logic to get the validation of prior days for the configured leave type(PL-BL, PL-MU,PL).
Based on the logic creation, we have tested the leave request for sample employee id and we got the validation as per the system configuration.
For the permanent fix, our product team is working on it. Once we received the update then we will share the same.
Thanks & Regards,
Ganapathi Raj.K
MN: +91-9944849693 | LL: 044 3024 7425
________________________________
, Waiting for the Permanent Solution, Please keep us update., Hi Shwetha R, We have added the "Allow Past days" configuration in the custom plugin which will give the validation for leave request process however it will allow the user for "Leave Partial Cancel". Communicate to the user and try apply the partial leave cancel process and revert your feedback. This has been communicated at your end. (Allow past days logic has been handled in the "Custom plugin" till the permanent fix release in the product) Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 , Hi Wasim, Please discuss., Hi Shwetha R, With reference to our discussion,we have now explained on the Temporary fix that has been configured to plug in , request you to raise Partial cancellation for an employee and update us the status. Also as per configuration system shall restrict the employees raising leave prior 10 days from Leave Date,this also has been enabled. Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 , Thanks Wasim We would expect the permanent fix and kindly update the TAT for the same., Hi Shwetha R, Please be informed,the details related to Permanent fix is already being followed up separately,we will update the same in the Loop ,hence we are closing this Ticket, Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 |
Goal Setting Calendar select option | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We have enabled this year's goals and while clicking the Create goal
getting the notification as " Goal setting cannot be modified as
performance Review is in progress.completed".
This notification is for last year's goal/performance review status.
We request you to make a calendar by default as " C#18 Apr21-Mar-22 "
where we can avoid the confusion . Due to this notification associate is
sending the email to us.
Request your support on this.
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
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This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification Provided | Product | Clarification | null | Goal Management | null | null | null | Closed | null |
PBP FY20-21 payout letters need to be uploaded | PBP FY20-21 payout letters(shared via mail) need to be uploaded in the system. | Letters uploaded using common upload tool. | Product | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043097241383
time: 2021-06-03 15:50:44 UTC, Hi Priyanka, Payout Letters(shared via mail) have been uploaded successfully. Please check and confirm. Regards, Judhistira.M |
Unable to upload leaves-from My ID 13632 | Dear Team, I am Unable to upload leaves-from My ID 13632. I could go till select sheet post which it is getting stuck and this is happening since 25-May-21 I have been trying the same since that time. Kindly check, Regards, Nivedita 9029266830 | Clarification. | Product | Clarification | Leave Management | Setup Adrenalin | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nivedita, Please share the excel sheet that you are trying to upload as we need it to analyze. Regards, Judhsitira.M, PFA excel sheet.
Regards,
*Nivedita Indulkar*
*Senior Executive - HR*
*Nelito Systems Ltd.*
*(Group Company of DTS Corporation Japan)*
[image: 25-years-withlogo - Copy]
SB-1201, 12th Floor, C Block, Empire Tower, Reliable Tech Park,
Thane-Belapur Road,
Airoli, Navi Mumbai – 400 708, Maharashtra, INDIA
Mobile: +91 9029266830/ 9326121915 ; Tel: +9122 6731 4446
Reception: +91 22 6731 4444 ; Web: www.nelito.com
*, Hi Nivedita, As checked, there are lakhs+ empty rows in the below excel sheet. Request you to remove empty rows and try to upload. We are able to verify the excel sheet after removing empty rows. Please revert or call us on 8309151041 for further clarification. Regards, Judhistira.M, Ok I will check and get back to you.
Regards,
*Nivedita Indulkar*
*Senior Executive - HR*
*Nelito Systems Ltd.*
*(Group Company of DTS Corporation Japan)*
[image: 25-years-withlogo - Copy]
SB-1201, 12th Floor, C Block, Empire Tower, Reliable Tech Park,
Thane-Belapur Road,
Airoli, Navi Mumbai – 400 708, Maharashtra, INDIA
Mobile: +91 9029266830/ 9326121915 ; Tel: +9122 6731 4446
Reception: +91 22 6731 4444 ; Web: www.nelito.com
*, Thanks I was able to upload the same. Regards, Nivedita Indulkar |
Employee bank details- Data upload | Dear Preethi, As discussed, please help me upload the bank details of the employees. Please clear the existing details and help me upload the attached file. | removed the existing bank details for the attached list of employees. | Product | Service Request | PIMS | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14129, Hi Raveena Ramakrishnan, Based on our discussion over the earlier call, we understood that you like to clear the existing bank details and upload the shared details. We require server access to clear the existing details. Once we received the server access we will do the changes and update the status. , Hi Raveena Ramakrishnan, Based on our discussion over the call yesterday, we came to know that the server access only available this 11th June and 14 June instead of 7th june Monday. We will clear the existing bank details on this 11th June and update the status to you., Hi Raveena Ramakrishnan, As per your request, we have removed the existing bank details for the attached list of employees. Attaching the sample bank details data upload for your reference. Please fill the mandatory highlighted columns (%NET PAY, Is Salary Account) and upload the excel. The same has been communicated to you over the call. Please check and share your feedback. |
FW: screen shot of movement - sample | Dear Gowtham,
Please check in our system as contract end date has been captured for few employee.
Encidant start from 27-Feb-2019.
We have also checked in Employee Movement form.
Contract End date is editable for a reguler employee also when we are selecting
* Ation Type - Contract Renewal
And date get selected in non editable mode when we change it as
* Ation Type - Movement or any other.
You may please refer the below attached print screen.
Please investigate and fixed it in case of any issue.
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
From: Mrunalini Pratap Rane <mrunalinir@tce.co.in>
Sent: 03 June 2021 19:23
To: Vinay Kumar Singh <vinays@tce.co.in>
Cc: Karuna S. Khanvilkar <karunak@tce.co.in>
Subject: screen shot of movement - sample
Dear Vinay ,
Attached screen shot.
[cid:image001.png@01D758AD.CF01FF00]
---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
| Clarification and log files provided | Product | Clarification | null | Setup HRMS | null | null | null | Closed | Dear Gowtham,
Please check in our system as contract end date has been captured for few employee.
Encidant start from 27-Feb-2019.
We have also checked in Employee Movement form.
Contract End date is editable for a reguler employee also when we are selecting
* Ation Type - Contract Renewal
And date get selected in non editable mode when we change it as
* Ation Type - Movement or any other.
You may please refer the below attached print screen.
Please investigate and fixed it in case of any issue.
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
, Hi Vinay Singh, Please connect on below link to check and assist on the reported concern. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Vinay Singh, With reference to our discussion, Contract end date has been updated for the mentioned employees in 2019 and the same has been showcased, these records were cleaned up manually recently. In Employee Movement form, if Action and Action Reason is chosen as contract renewal then contract end date field will be editable, if any other reason is clicked the same will be non editable, this is product functionality Regards Wasim |
Fwd: Adrenalin App working Issue0097 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Pls loook into the app issue.
Regards
Sonali
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: Molleti Mutyalamurali <Molleti.Mutyalamurali@artfertilityclinics.com>
Sent: Thursday, June 3, 2021 8:01:40 PM
To: Raj Kumar Arora <Rajkumar.Arora@artfertilityclinics.com>; Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Subject: Adrenalin App working Issue
Dear mam,
From yesterday my adrenalin APP is not working It shows like account has been locked so plz resolve this error Nd
Plz find below attached document for ur reference
Name: Molleti Mutyalamurali
Employee Id: 0097
Designation:- Business Manager
Contact num:-9032234383
Thanks&Regards
M M Murali
Business Manager
Hyderabad
[Image]
This message (including any attachments) is intended only for
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| Removed the blockage | Product | Data Correction | null | null | null | null | null | Closed | null |
Unable Spool Repot | Dear Srujana,
We are unable to spool below report and getting error.
Please check.
[cid:image001.png@01D758B4.4D6F5B20]
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:imagec0f6b5.JPG@8fe32036.4989e889]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| clarification in report | Product | Clarification | null | Salary | null | null | null | Closed | Hi Pradeepa C T, We are able to generate the report. Please refer to the attached screenshot and revert for any further clarifications. Regards, Srujana Mittapalli |
Cant able to login UAT | Hi Priya, I cant able to login in UAT, it shows invalid username & password even after resetting my password. please help. | in PROD AD so login id should be changed in UAT | Product | Configuration | Admin Module | Employee Information | null | null | null | Closed | created_by: 2043056399989
time: 2021-06-03 14:32:07 UTC, Hi RAMHEET POORNIMA, Username & Password shared over Whatsapp. Please user the same & login. note: Since username is different in PROD because of AD configuration we have changed to username in UAT as per your employee id. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
IHR on mobile | Hi Priya Trust you doing good. Requesting for your help regarding a mobile with ID 3566340903846331. Note that this mobile was once used by an ex staff and it is still present on iHR database. At present, the mobile is being used by Ashish Dhuromsing and he is not able to download iHR on same. Can you please assist. Thanks & Regards | no option available in current product | Product | Data Correction | null | null | null | null | null | Closed | created_by: 2043056399989
time: 2021-06-03 14:29:13 UTC, Hi MONEEA KUNAL, We have removed the registered via backend, Please request employee to register now. note: we understand that, as per Maubank current version we cant be removed in front end. Once it is upgraded this can be done in front end itself. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
Vaccination report required | Dear Priya, Trust you are doing fine MauBank Management team has requested that all employees who have been vaccinated against COVID 19 should upload their vaccination card on iHR. We have already added the category/type and roll out to all employees (attached email refers). Now we would like to have a report from the data captured in Employee Attachment (Category/Type/Comments), with the following additional info EMP ID EMP Full Name EMP Dept/OU Kindly extend your help & support Thanks | Ireport Created | Product | Service Request | Admin Module | Personal Data | null | null | null | Closed | created_by: 2043056399989
time: 2021-06-03 14:26:20 UTC, Hi MAULABOKSH FARZANA, We have created a report in IHR , this report will provide the details of whoever have uploaded the vaccination attachment. Report name : Vaccinated Employee List Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya,
Thanks so much for the report.
Can the comments field be added please, so that we can identify which dose have been done? If possible.
Regards
Farzana Maulaboksh
Senior Manager
Human Resources
[cid:MauBank-Logo-75x75px_42969042-a15b-4cba-ac81-dab8eaf281c1.png] MauBank Ltd
25,Bank Street, Cybercity
Ebene 72201
Republic of Mauritius M:
T:
W:
C: (230) 5255 5088
+230 4054421
www.maubank.mu<http://www.maubank.mu>
info@maubank.mu<mailto:info@maubank.mu>
[cid:Vaccine5_2021_fe2755e2-d6a0-4e35-a387-27cd0ba0648f.png]
, Hi MAULABOKSH FARZANA, We have added the requested field as remark. Please check the report & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priya,
Trust you are doing fine.
Note that I have extracted the report and the remarks field is being populated.
Thanks so much.
PS: I have not been on the new portal yet. Can you please update the ticket for me ?
I will do a walkthrough shortly
Regards
Farzana Maulaboksh
Senior Manager
Human Resources
[cid:MauBank-Logo-75x75px_42969042-a15b-4cba-ac81-dab8eaf281c1.png] MauBank Ltd
25,Bank Street, Cybercity
Ebene 72201
Republic of Mauritius M:
T:
W:
C: (230) 5255 5088
+230 4054421
www.maubank.mu<http://www.maubank.mu>
info@maubank.mu<mailto:info@maubank.mu>
[cid:MyLease2021_43352097-9e1c-4dfb-bd67-57e3b7585105.png]
, Hi MAULABOKSH FARZANA, Noted Farzana. Thanks you for the confirmation. closing the ticket on behalf of you. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
Settlement Entry |
Dear Prakash,
Below employee not shown under settlement entry for making full and final, revert on the same.
EMPLOYEE CODE
EMPLOYEE NAME
EMPLOYEE STATUS
DOJ
DOL
INM0384
Vaibhav Vasantrao Dhage
Active
12-09-2014
03-05-2021
INM0059
Kishor Raosaheb Dange
Active
03-02-2014
07-05-2021
Thanks & Regards,
Dhanashree Sawant.
F& A Dept
[Description: GSLogo]
Kanjurmarg(E),Mumbai,India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
| We have changed the s_Active = 'I' from pa_hrms_emp_mast for the given employees | Product | Service Request | null | Salary | null | null | null | Closed |
Dear Prakash,
Below employee not shown under settlement entry for making full and final, revert on the same.
EMPLOYEE CODE
EMPLOYEE NAME
EMPLOYEE STATUS
DOJ
DOL
INM0384
Vaibhav Vasantrao Dhage
Active
12-09-2014
03-05-2021
INM0059
Kishor Raosaheb Dange
Active
03-02-2014
07-05-2021
INM0595
Bhupesh Mhatre
Active
11-09-2019
03-05-2021
Thanks & Regards,
Dhanashree Sawant.
F& A Dept
[Description: GSLogo]
Kanjurmarg(E),Mumbai,India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
, Dear Dhanashree
As discussed we have deactivated the below given employees.
Please go the settlement entry and check the same.
Prakash. K.
Product Support Team.
[cid:image001.jpg@01D5F879.B99F6520]
Adrenalin eSystems Limited | An Intellect Group Company|
W: www.myadrenalin.com<http://www.myadrenalin.com/>
P: 044 - 39882345 Extn : 7424
|
Unable to download the settlement register |
Hi,
Please check the below error.
[cid:image001.png@01D758AC.49F54930]
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:imagecca8a5.JPG@b74540ae.4bb7db6e]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| Clarification report | Product | Clarification | null | Salary | null | null | null | Closed | Hi Pradeepa C T, We have checked, we can able to generate the report. Please refer to the screenshot and revert for any further clarifications. Regards, Srujana.M |
Include Competency Tag | Hi Adrenalin Team, Please include Competency Tag in Goals Summary Report and Goals Setting Details iReport Thanks, Beth | Updated in UAT | Product | Data Correction | Performance Management | Goal Tracking | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14503, Hi Lilibeth P. Nayve, We are working internally on this concern, since it is a change request we will update the necessary changes on or before Monday. , Hi Lilibeth P. Nayve, We have added the mentioned column 'Competency Tag' in the "Goal Summary Details iReport" in UAT environment. Kindly check and confirm the same from your end. |
Include Matrix Manager 1 | Hi Adrenalin Team, Please include Matrix Manager 1 in Employee Details Report. Thanks, Beth | Resolved | Product | Data Correction | null | Goal Tracking | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lilibeth P. Nayve, As requested, we have added the Matrix Manager 1 to the report. Kindly check the same from your end. NOTE: If the concern has been addressed, kindly close the ticket since there is a lot of tickets we have pending. |
Re: Ticket [13936] - Helpdesk Request |
Hi Anish,
We are referring for the requestor who will make the follow up.
Thanks,
Beth
-------- Original Message --------
From: Anish Samuel
<myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>
Date: Thu, June 03, 2021 9:08 PM +0800
To: lpnayve@bpi.com.ph
Subject: Re: Ticket [13936] - Helpdesk Request
Hi Lilibeth P. Nayve,
| Informed already. | Customization | Configuration | null | Customization | null | null | null | Closed | Hi Lilibeth P. Nayve, As per our product functionality, we are unable to customize for the Follow-up status as requested. However we have already responded for the same in the tickets '14220','14056'. As per discussion internally, the "FOLLOW-UP" for the transactions can only be applicable for the approver's via the 'Help Desk' scheduler with the days mentioned on the Help Desk Master. As of now, we do not have the provision for customization for the "FOLLOW-UP" request you have mentioned. However we will inform you, if there is any further update on this concern in the future. Kindly confirm the same from your end and close the other tickets. Also you can also check with Sakthi for further confirmation on this concern. |
LEAVE: NO EL, SHDL, SL, VL (APPOINTED MANAGER) & IN THE LIST OF INACTIVE | Hi, Priyah. Please check why 201102689 AISA PARRENO ARLOS has no EL, SHDL, SL, VL even we have successfully uploaded the following. (see attached file). Sheet1. Employment Data Change_SUCCESS Sheet2. Employee Transfer_SUCCESS Likewise, why she is listed as Inactive on Employee Details Report, then if inactive, why not listed on employees for Reinitiation? Thank you. | Configuration | Product | Configuration | null | Transition Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14137, Hi MARY JANE JOSEF TENORIO, Employees reliving date is 2020-05-31 00:00:00.000, as per configuration from adrenalin configuration editor form only past 12 months employee's details will be available in the re-initation form. This 12 months is from data of reliving. now we have provided 13 in the config so that past 13 months of records will be shown. now we can able to see the employee. Please upload transfer & leave balance adjustments. config name : Months Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Thank you for this Priyah. May I know why after re-initiation, all leave credits are automated for her, just SHDL is missing. Can we check why SHDL not automated? But then, will now process Leave Adjustment for her SHDL as our immediate action on our part., Hi MARY JANE JOSEF TENORIO, Please be noted that, re-initation will not credit leave automatically. Please provide manual credit from your end. Year end leave truncation also wont happen for inactive employees so refer the leave ledger for more details. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
How to Add more fields in Experience Category | Dear Niraikalai, How to add more fields in Experience Category and will it affect the employee on boarding form. Kindly clarify | Provided the clarification. | Product | Configuration | null | Job Structure | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Samuel George, Requesting you to navigate to the "Two Field Master - HRMS" form and select the Master Name As Experience Category and add the Category. Once you added it will reflect in the Employee creation. |
Unable to generate Payslip | Employee NBHC06184 is Unable to generate Payslip. | Clarification. | Product | Clarification | null | Pay process | null | null | null | Closed | created_by: 2043097241383
time: 2021-06-03 13:03:16 UTC, Hi Archana, We are working on it and update you on the status shortly. Regards, Judhistira.M, Hi Archana, As checked, Payslip and Tax Computation sheet form is available in Payroll Management - Self group but Emp-NBHC06184 is not mapped to Payroll Management - Self group hence employee is unable to access Payslip and Tax Computation sheet form and unable to view payslip. You can add the employee into Payroll Management - Self group through User group mapping form. Please revert for further clarification. Regards, Judhistira.M |
RE: Provisional settlement |
Even the provisional report is incorrect.
[cid:image003.png@01D75898.EFADD860]
[cid:image54804e.PNG@643ac1e5.4b899837]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image7a9183.PNG@1600685d.44b4aeae]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image760bfa.JPG@4b0b9a1a.438d9f9c]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Elton Dasilva
Sent: Thursday, June 3, 2021 4:52 PM
To: 'Saravanan Mani' <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Arun Vinayagam <Arun.V@myadrenalin.com>
Cc: Praveenkumar Charamparampil Thankappan <Praveenkumar.Thankappan@abaninvestment.com>
Subject: Provisional settlement
Dear Mani,
Provisional settlement amount in not calculating correctly. The leave encashment amount is showing twice.
Also the value of leave encashment is not correct. If I go to the leave details tab it shows correct value.
Please assist.
[cid:image004.jpg@01D75898.EFADD860]
[cid:image005.jpg@01D75898.EFADD860]
| null | null | null | null | null | null | null | null | Closed | This ticket is closed and merged into ticket 14497 |
Provisional settlement |
Dear Mani,
Provisional settlement amount in not calculating correctly. The leave encashment amount is showing twice.
Also the value of leave encashment is not correct. If I go to the leave details tab it shows correct value.
Please assist.
[cid:image001.jpg@01D75898.CA9B7D20]
[cid:image002.jpg@01D75898.CA9B7D20]
[cid:imagea30b27.PNG@9268bb07.44996c06]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image40771b.PNG@e418162f.43bcb920]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image5ff537.JPG@356d5f3d.4d8b489d]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
| clarification | Customization | Clarification | Payroll Management | Payroll Setup | null | null | null | Closed | Tickets with IDs 14498 is merged into this ticket., Merged from ticket 14498
Subject: RE: Provisional settlement
Description:
Even the provisional report is incorrect.
ABAN INVESTMENT
Ghobash Group Operating Companies
WWW.ABANINVESTMENT.COM
ELTON DASILVA
Sr. Compensation & Benefits Officer
T:
+971 4 5961800 | Ext:
5014
PO Box:2929,
Makeen Building, Airport Road, Dubai,
UAE
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Elton Dasilva
Sent: Thursday, June 3, 2021 4:52 PM
To: 'Saravanan Mani' <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Arun Vinayagam <Arun.V@myadrenalin.com>
Cc: Praveenkumar Charamparampil Thankappan <Praveenkumar.Thankappan@abaninvestment.com>
Subject: Provisional settlement
Dear Mani,
Provisional settlement amount in not calculating correctly. The leave encashment amount is showing twice.
Also the value of leave encashment is not correct. If I go to the
leave details tab it shows correct value.
Please assist.
, Hi Elton, We are working on the below point and share you the updates. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Hi Elton Dasilva, The employee id provided below no longer is in provisional settlement. If you again face this issue for some other employee please inform us. Adrenalin ME Support,
Dear Team,
Please check for Emp ID : 4216,
Thanks,
Praveen.
[cid:imagee51460.PNG@952df42f.40ae7ff8]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image69674b.PNG@06704f3d.4e8bd9e2]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
PRAVEENKUMAR CHARAMPARAMPIL THANKAPPAN
Payroll Specialist
T: +971 4 5961800 | Ext: 5021
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image18cfdc.JPG@48a00989.41995f71]<http://www.abaninvestment.com>
, Hi Elton Dasilva, There is no duplication of values. Below is the screenshot. Adrenalin ME Support,
Hi Team,
Leave balance is showing incorrect, and the duplicate fields and value is still coming up.
[cid:image001.png@01D75D0C.1FECEAD0]
[cid:imagefb1e86.PNG@cebf033e.429f62e4]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image293626.PNG@f2d2f8dc.4695e0f4]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
PRAVEENKUMAR CHARAMPARAMPIL THANKAPPAN
Payroll Specialist
T: +971 4 5961800 | Ext: 5021
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image3289d1.JPG@46c4cc95.4a8c046b]<http://www.abaninvestment.com>
, Hi Elton, We understood that the above mentioned point is raised long back during the year 2021. This might have already been closed or a workaround solution might have been suggested on-call or discussion but the ticket might not have been updated. Please review the ticket and let us know in case if this scenario still exists, so that we can proceed further with our analysis. Regards Saravanan |
Appraisal letters upload | Appraisal letters need to be uploaded. | Letters uploaded using common upload tool. | Product | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043097241383
time: 2021-06-03 12:52:14 UTC, Hi Priyanka, Letters (shared via mail) have been uploaded successfully. Please check and confirm. Regards, Judhistira.M |
LEAVE: WHY NO EL, SHDL, SL, VL (REGULAR/APPOINTED MANAGER) | Hi, Priyah. Please help us to know why the following Regular/Appointed Manager have no leave credits, after the successful Employee Transfer.
ISSUE
EMP#
NAME
NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL,
VL
202000030
MIRAJOY SEGUIN
TRESMONTE
NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL,
VL
202000219
JOHN CHRISTIAN DE
LEON VILLARON
NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL,
VL
202000227
JOHN MICHAEL LABRADOR
BARCELONA
NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL,
VL
201900487
JOHN ROY BUENAVENTURA
MASANGCAY
NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL,
VL (ALSO LISTED IN INACTIVE BUT NOT LISTED FOR REINITIATION)
201102689
AISA PARRENO ARLOS Thank you. | Follow up on 1447 | Product | Patch Deployment | Employee Movement | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14459, Hi, Priyah. Please help us to know why the following Regular/Appointed Manager have no leave credits, after the successful Employee Transfer. ISSUE EMP# NAME NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL, VL 202000030 MIRAJOY SEGUIN TRESMONTE NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL, VL 202000219 JOHN CHRISTIAN DE LEON VILLARON NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL, VL 202000227 JOHN MICHAEL LABRADOR BARCELONA NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL, VL 201900487 JOHN ROY BUENAVENTURA MASANGCAY NO (ALL LEAVE TYPES FOR REGULAR/APPOINTED MANAGER) EL, SL, SHDL, VL (ALSO LISTED IN INACTIVE BUT NOT LISTED FOR REINITIATION) 201102689 AISA PARRENO ARLOS
Thank you., Hi MARY JANE JOSEF TENORIO, Kindly follow the same in ticket id - 14471. This is because of employee transfer was not successful for subsequent data. currently please update those employee's using employee basic info update upload with respective to the latest records. note: We shall follow the issue on ticket id 14471 Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, I wonder why not succeed on Employee Transfer for subsequent data, see screenshot below, it says, 'success'. As mentioned earlier, if Employee Basic Info Update will be used, then what column is the Transaction Date, since cannot be found? so that it will fill same Transaction Date and Effective Date. Thank you., Hi MARY JANE JOSEF TENORIO, As we informed earlier, this is issue in FEU environment. But we also understand this was working correctly before. Please use the "Effective Date" field in employment details for employee basic info update. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
Announcement & Survey | We want to update Announcement & Survey option in adrenalin | Steps has been given for survey | Product | Clarification | null | Organization Structure | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As we understood from the above description, you need to set an announcement and survey. Please follow the below step, 1. Kindly navigate to the Question Master form to create the questions for that respective survey id. 2. Navigate to the "Template Master" form here you can select the question respective question against the template. 3. Once done with the template master We can create two types of surveys company survey and employee survey. Announcement : Kindly navigate to the Company announcement form here you can given the effective from and to date and select the document and submit the form. Once you have done the above steps, navigate "Adrenalin Configuration Editor" form configuration name: Show_Announcement is Y OR N. You can check. Please revert for any further clarification |
[External]RE: Support Center user activation | Dear Team,
I am unable to reset my password, Please support.
[cid:image001.png@01D7589D.9F0C6B60]
Regards,
Upendran
From: Adrenalin eSystems LTD [mailto:myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com]
Sent: Thursday, May 20, 2021 12:15 PM
To: Upendran Amsaraj <upendran@mccm.in>
Subject: Support Center user activation
Hi Upendran A,
A new Adrenalin account has been created for you.
Click the url below to activate your account and select a password!
https://myadrenalincare.freshdesk.com/register/K6KFYyFc3yCuu3zYXkT
If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us.
Regards,
Adrenalin
| Fresh Desk clarification | Product | Clarification | Admin Module | Application Access Management | null | null | null | Closed | Hi Upendran A, As per the reported query, we understood that you are not able to change the password for support portal. We will check the details and share the update on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Upendran A, We have taken the session and clicked the activation URL Link and it is having the password details which needs to be filled from your end. Kindly do set the password for the new portal. If any information needed from our end, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Now i am able to reset my password, Hi Upendran A,
Since you have the confirmed that, you are able to reset the password, we are closing this tickets.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com |
Position code query | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Do we maintain any position code in Adrenalin?
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
[http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC]
[http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg]
">
________________________________
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GODREJ GROUP OF COMPANIES
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| Explained the position details | Product | Clarification | Employee Movement | Security | null | null | null | Closed | Hi Gyanamayee Swain, With reference to our discussion, please note we maintain Unique bit ID for each positions that is created in Adrenalin Application, in front end the code will not be visible and the ID's are maintained in Backend servers. Only the Position name and position Title will reflect in front end. Regards Wasim, How can we get access to that back end position ID?
We want to use it to track manning, vacant positions etc.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
, Hi Gyanamayee Swain, Please note ,the 16 bit unique ID can only be provided from backend manually ,however we need clarity on the purpose of same ,to identify the positions the query will have to be executed in Adrenalin server. Regards Wasim, I have mentioned the purpose in this mail. Pls let me know what all steps need to be taken so that they can get position code.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
, ++ Astrid
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
, Hi Astrid, With reference to our discussion, please note ,we do not maintain separate unique codes for the same position mapped to the employees, Junior Executive is a position mapped to 10 employees,all 10 employees will have the same position code. Your requirement where you need each employees position to be unique to identify if the position has ben filled once an employees resigns and to pull out a report on how many times the said position has been replaced by a new employee cannot be achieved in our standard product. However the same can be customized ,we have looped in Revati to check on the requirement and proceed further. Regards Wasim, Hi Wasim,
Please just check if any additional field is available - any from Text1 to Text5. They can capture employee;s Position no in that field.
They can pull Inactive employee;s report and refer this field for open position.
Regards,
Revati Mundra
Adrenalin eSystems Limited | INTELLECT Group Company
Email: revati.mundra@myadrenalin.com
M: +91 9323933893
________________________________
, Hi Astrid Please note,we can rename the field and use as position number, but your requirement will not suffice with renaming of this field, also for each employee to have different position Number cannot be achieved as you will have to create new positions each time when you enter the position Number. Each Positions should have a Code and Title for identification. Once the employee exists the position will still be Active in standard product, hence its recommended to proceed for customization. Regards Wasim, Dear Team,
The system will not be able to create the position code uniquely, as manually errors could take place
Also, if we can create positions against each employee – it will be a one time activity
Regards,
Astrid
, Hi Astrid Please note,the one time activity to update Position Number and code for all existing employees can be done, but to identify and pull a report for Inactive employees with their positions cannot be achieved , if you wish to proceed with this activity we will do this activity first in UAT and if satisfied we can proceed with the same in Live. Regards wasim, Hi Gyanamayee Swain, With reference to our discussion, please make use of 'Label Editor' for to change the Text 1 and Text 2 fields as Position Code and Position Title in Employment details form. Proceed to Employee Movement Form and then enter the details for the Renamed fields and submit the same for Active and Inactive Employees. Generate the Employee Details Report for both Active and Inactive employees and check if the updated Data is fetched. All the above needs to be done in UAT,for further clarifications please write to us. Regards Wasim |
FW: EnlightenHR - missing section for personal data update (LCP020) | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
May I check why employee (LCP020) is not able to view the Persona Data tile?
This tile is available and accessible to other users. Have checked other users in Singapore, Dubai and India.
[cid:image005.png@01D75881.C93FB520]
Regards
Shilpa
From: Mariana Ibrahim <mariana.ibrahim@lighthouse-canton.com>
Sent: Thursday, June 3, 2021 1:54 PM
To: Shilpa Kumar <shilpa.kumar@lighthouse-canton.com>
Cc: HR@lighthouse-canton.com
Subject: EnlightenHR - missing section for personal data update
Hi Shilpa,
Thank you for suggesting the file path to changing employee details but unfortunately I can't seem to see the Personal Data section on my HR Foundation page. Please see below:
[cid:image001.jpg@01D758A1.648E3820]
Kind Regards,
Mariana Ibrahim
Head of Business Development, Asset Management
[cid:image002.png@01D758A1.648E3820]
16 Collyer Quay, Income @ Raffles, #11-02, Singapore 049318
[Receiver]+65 6713 0594 (Direct Line)
[Receiver]+65 6713 0570 (General)
www.lighthouse-canton.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lighthouse-canton.com%2F&data=04%7C01%7Cshilpa.kumar%40lighthouse-canton.com%7C07c0c589ea0b449369dc08d9267579fe%7Cc24167bcce54479cb12659e68ab033ea%7C0%7C0%7C637583108289846204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=r%2B1aY61QBtlmP0WlJOmKy%2Fjr%2FTKEJKSIxr8h9%2FaO83Y%3D&reserved=0>
[cid:image004.jpg@01D758A1.648E3820]<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flighthousecanton&data=04%7C01%7Cshilpa.kumar%40lighthouse-canton.com%7C07c0c589ea0b449369dc08d9267579fe%7Cc24167bcce54479cb12659e68ab033ea%7C0%7C0%7C637583108289846204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dVF4hyo%2FkcXHEsqKOOW2kjU%2BsjSAUg1W0MfRdbmQ%2BVs%3D&reserved=0>
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This message (including any attachments) is intended only for
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If you are not the intended recipient, you are hereby notified
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| clarification | Product | Clarification | null | Personal Data | null | null | null | Closed | Hi Shilpa Kumar, Please check we have added the employee . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
While I have asked the employee to check if this is available now, may I know what do you mean by have added employee now? What was the issue ?
The Application should have a standard access and view for all Non- Admin Users.
Regards
Shilpa
, Hi Shilpa Kumar, Personal Data Form right was only tagged to "Admin Group HR Foundation -Self" now we have add the form rights to HR Foundation -Self. We have added the employee in Admin Group HR Foundation -Self . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
Goal Deletion and appraisal Reset | Dear Team, Please check for below cases : R17996- goal Deletion R20067- Goal Deletion R09304- Goal Deletion R13800- Appraisal Reset. Regards, Chaitali | we have removed the goals for the below-mentioned employees. | Product | Service Request | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, As per your request, we have removed the goals for the below-mentioned employees. Request you to check and revert for any further clarifications. Regards, Srujana Mittapalli, Hi Srujana, Need to reset appraisal for ECN 80595 Please do the needful and confirm, Regards, Chaitali, Hi Rinoy Sebastin, Please join the below link to analyze the reported scenario. https://us02web.zoom.us/j/82994747184?pwd=SWtRaFNlSDNJTzVCa0FaazJ1VFBxQT09 Regards, Srujana.M, Hi Rinoy Sebastin, As per your request, we have reset the below-reproted employee appraisal goals. Please check and revert for any further clarifications. Regards, Srujana.M |
DOJ correction | Hi,
Please change the DOJ for below mentioned employee.
EC
Name
Correct DOJ
COR6515
Sandeep Philip
25-May-21
Regards,
Sarfraaz Ahmed Siddiqui
Group Head - Talent Operations
GroupM Media India Pvt. Ltd.
The ORB,
Bay99 - A WPP Campus,
7th floor, JW Marriott Sahar,
IA Project Road,
Andheri East, Mumbai - 400099
www.groupm.com<http://www.groupm.com/>
[cid:image001.jpg@01D75898.6D773080]
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| Backend Update | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sarfraaz Ahmed Siddiqui, Please be informed,we have now updated the DOJ of the said employee as requested,please check and confirm us. Regards Wasim |
Attendance regularization option | Attendance regularization option not available for 901249 | provided the clarification | Product | Clarification | Attendance Management | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Yatin, We will check the reported AR option not reflected query and update the status to you., Hi Yatin, During the check, we found that the Attendance regularization form access is already there for the employee. Attaching the module administration screenshot for your reference. The information is insufficient, Please share the screenshot of the Attendance regularization issue to proceed further., Hi Yatin, We tried to you over the call thrice today, but the call was left answered. As mentioned in the earlier update, we found that the Attendance regularization form access is already there for the employee. Attaching the module administration screenshot for your reference. The information is insufficient, Please share the screenshot of the Attendance regularization issue to proceed further. |
4 Multiple issues | Dear Team, 1. INCHR4343 - Confirmation page - Submit option not showing 2. INCHR4339 - Confirmation approver has to change (Unable to change in Employee data) 3. INCHR2519 - Unable to change employee data 4. INCHR4379 - Unable to Exit interview issue | clarification | Product | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 Edg/90.0.818.56
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Durgadevi R, As per the query ,We have understood that in there is issue in confirmation page Kindly join this session,We will check the query and update you the status https://fastsupport.gotoassist.com/747112040, Hi Durgadevi R, We have taken session and verified the issues. Employee confirmation date is 06-Jun-2021, So employee status will change to Confirmed Only on 06-Jun-2021 till that it i will be probationer. Kindly check the same and update us in case of clarification As requested please raise Separate tickets for the remaining Tickets . |
Disconnect in self appraisal transaction | Dear Team, Please check foe ECN : R19477, Employee's Reviewer is not able to see the appraisal submitted Reviewer. R20918 - HIMANSHU VIJAY R16271- Appraisal Approval pending with Manager MANAGER IS NOT ABLE TO SEE HIS APPRAISAL
R08541- Unable to his self-appraisal. Received an error saying appraisal has been sent for approval and cannot be edited R19687-Reviewer rejected appraisal. Employee is unable to redo R18492 - RAHUL PRATAP SHAHI Regards, Chaitali | Self appraisal form cleanup | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13862, Hi Rinoy Sebastin, As discussed over the call, based on your confirmation we have done the below reported employees self apprisal. Some employee's forms are pending approval and some transactions ask employees to re-submit. Please check and revert for any further clarifcations. Regards, Srujana.M, Hi Srujana, Self Appraisal transaction reflecting as 60 for ECN 54738 Please check the disconnect and assist. Regards, Chaitali, Hi Rinoy Sebastin, We have checked, below reported employees' goals are showing in blank in Apprisal form. Hence we have reset the apprisal goals. Request you to ask the employee to re-check and fill in the details. Please check and revert for any further clarifcations. Regards, Srujana.M |
change in employee ID | For manager login ID 11318, kindly change the login code to 10891 and assist us on HOW TO CHANGE EMPLOYEE CODE so that we can do it on our own next time. | id created wrongly | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles: "[\"44002202084\"]"
referrer: https://myadrenalincare.freshdesk.com/support/solutions/articles/44002202084-employee-creation, Hi Raksha Dayma, We have verified the data and we could not find an id with 10891. Please call us back. Your number is busy. Thanks, Sumithra., Hi Raksha Dayma, As discussed over the call you can deactivate 11318 and create 10891 as discussed over the phone call. Please use employee deactivation template in data upload to avoid mails being triggered to the employee. Please reach me over the call for any assistance. Thanks, Sumithra. |
Re: Reinitiate Employee COnfirmation | Hi,
As checked, Confirmation Process field was blank for the employee hence the confirmation is not initiated. We have initiated the confirmation for the employee now.
[cid:718249bb-43d8-49f1-8df1-e70fc0aa19fd]
Regards,
Ramachandran J
Adrenalin eSystems Pvt Ltd
________________________________
From: Gaurav Shanbhag/HR/CO <gaurav.shanbhag@axissecurities.in>
Sent: 02 June 2021 15:10
To: Ramachandran J; Kiran Sherigar/IT/CO; BO_IT@axissecurities.in
Cc: Glenn Andrade/HR/CO; Avishek Sit/HR/CO
Subject: RE: Reinitiate Employee COnfirmation
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Kiran,
Request you to escalate this.
We are not able to complete the confirmation of below employee as the confirmation is not initiated in adrenaline.
Employee Id
Employee Name
232180
Vaisakh Vasudevan K K
Best Regards,
Gaurav Shanbhag
Human Resources || Axis Securities Ltd
I Rise, 1st floor, Q PARC, Thane Belapur Road,
Ghansoli, Navi Mumbai-400710.
Tel: 022-42671791 | Handheld: 7021319907/8080091378
Website: https://simplehai.axisdirect.in<http://lnk.axissecurities.in/gtrack?clientid=25035&ul=AwADAgdRA0wEHURfB0NQAg9bSFEIQAtCdwBJUEVHUFETR1tNXARHSggIRUU=&ml=BgMPAUhTSAUAUks=&sl=dk11SmEwSGN5NUtbCFsWAhlZFUAEUBZEXhVYXEUaXFwaBA==&pp=0&&c=0000>
Equity | Derivatives | Commodities | Currencies | Fixed Income
From: Gaurav Shanbhag/HR/CO [mailto:gaurav.shanbhag@axissecurities.in<mailto:gaurav.shanbhag@axissecurities.in>]
Sent: 20 May 2021 19:52
To: 'Ramachandran J'
Cc: 'Glenn Andrade/HR/CO'; 'Avishek Sit/HR/CO'; 'Kiran Sherigar/IT/CO'
Subject: Reinitiate Employee COnfirmation
Hi Ram,
Please confirm if this is done.
Best Regards,
Gaurav Shanbhag
Human Resources || Axis Securities Ltd
I Rise, 1st floor, Q PARC, Thane Belapur Road,
Ghansoli, Navi Mumbai-400710.
Tel: 022-42671791 | Handheld: 7021319907/8080091378
Website: https://simplehai.axisdirect.in<http://lnk.axissecurities.in/gtrack?clientid=25035&ul=AwADAgdRA0wEHURfB0NQAg9bSFEIQAtCdwBJUEVHUFETR1tNXARHSggIRUU=&ml=BgMPAUhTSAUAUks=&sl=dk11SmEwSGN5NUtbCFsWAhlZFUAEUBZEXhVYXEUaXFwaBA==&pp=0&&c=0000>
Equity | Derivatives | Commodities | Currencies | Fixed Income
From: Gaurav Shanbhag/HR/CO [mailto:gaurav.shanbhag@axissecurities.in<mailto:gaurav.shanbhag@axissecurities.in>]
Sent: 11 May 2021 18:54
To: 'Ramachandran J'
Cc: 'Glenn Andrade/HR/CO'; 'Avishek Sit/HR/CO'; 'Kiran Sherigar/IT/CO'
Subject: Reinitiate Employee COnfirmation
Hi Ram,
The confirmation of below employee has not been initiated.
The Manager did not get any mail for the same.
Kindly initiate the same from backend.
Employee Id
Employee Name
232180
Vaisakh Vasudevan K K
Best Regards,
Gaurav Shanbhag
Human Resources || Axis Securities Ltd
I Rise, 1st floor, Q PARC, Thane Belapur Road,
Ghansoli, Navi Mumbai-400710.
Tel: 022-42671791 | Handheld: 7021319907/8080091378
Website: https://simplehai.axisdirect.in<http://lnk.axissecurities.in/gtrack?clientid=25035&ul=AwADAgdRA0wEHURfB0NQAg9bSFEIQAtCdwBJUEVHUFETR1tNXARHSggIRUU=&ml=BgMPAUhTSAUAUks=&sl=dk11SmEwSGN5NUtbCFsWAhlZFUAEUBZEXhVYXEUaXFwaBA==&pp=0&&c=0000>
Equity | Derivatives | Commodities | Currencies | Fixed Income
[https://secure.axissecurities.in/AdminImages/Signature.jpg]
"Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Securities Limited and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the organisation. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference".'. If the disclaimer can't be applied, attach the message to a new disclaimer message.
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| confirmation initiation | Product | Service Request | null | Confirmation Management | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Thanks Ram.
Confirmation has got initiated now.
Best Regards,
Gaurav Shanbhag
Human Resources || Axis Securities Ltd
I Rise, 1st floor, Q PARC, Thane Belapur Road,
Ghansoli, Navi Mumbai-400710.
Tel: 022-42671791 | Handheld: 7021319907/8080091378
Website: https://simplehai.axisdirect.in
<http://lnk.axissecurities.in/gtrack?clientid=25035&ul=AwADAgdRA0wEHURfB0NQAg9bSFEIQAtCdwBJUEVHUFETR1tNXARHSggIRUU=&ml=BgMPAUhTSAUAUks=&sl=dk11SmEwSGN5NUtbCFsWAhlZFUAEUBZEXhVYXEUaXFwaBA==&pp=0&&c=0000>
Equity | Derivatives | Commodities | Currencies | Fixed Income
* |
Error - Training reports | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Mr. Wasim,
The training reports generated in system are not reflected correctly - the planned vs actual participants shown in the report are incorrect.
Also annual training calendar report is not getting generated for any training / department.
Please look into the same.
Regards,
Kirti Ghule
Functional Manager | Principal Officer
Human Resource
GS E&C Mumbai Pvt. Ltd.
2nd Floor, 'D' Wing, Jolly Board Tower,
I-Think Techno Campus, Kanjur Marg (E),
Mumbai - 400042
Tel.: 91-22-4138 5235
Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| date conversion error -fixed by Ms. Kirti of Mumbai | Customization | Patch Deployment | Training Management | Training Management | null | null | null | Closed | Hi Kirti Ghule, Please provide us the specific report name and case to check from our end. We will check the annual training calendar report and will update you on the same. Thanks, Sumithra., Hi Kirti Ghule, We found an error in conversion of date_time in the 'Annual training Report'. We have forwarded to customization team. We will update you once the issue is resolve. This is SSRS report. We request you to raise separate queries with the scenarios for the MIS reports in which you are facing problem. We have conveyed this over the phone call too. We need specific case screenshots for the reports to check on the error. Thanks, Sumithra., [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Ms. Sumantra,
As discussed, please find given below the snapshots of errors in training reports.
1. Training & development report - error in planned vs actual participants and total man hours
[cid:image001.jpg@01D75D1C.E8480360]
[cid:image005.jpg@01D75D1C.E8480360]
2. Training attendance report - duplicate entries, planned vs actual participants number
[IMG_20210602_163035]
3. Training & development sub report 2 - Differential is incorrect
[cid:image010.jpg@01D75D1C.E8480360]
4. Training & development sub report 3 - Incorrect data is reflected
[cid:image013.jpg@01D75D1C.E8480360]
Please resolve the errors at the earliest.
Thank you.
Regards,
Kirti Ghule
Functional Manager | Principal Officer
Human Resource
GS E&C Mumbai Pvt. Ltd.
2nd Floor, 'D' Wing, Jolly Board Tower,
I-Think Techno Campus, Kanjur Marg (E),
Mumbai - 400042
Tel.: 91-22-4138 5235
Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com>
, Hi Kirti Ghule, We are trying to reach you for information regarding the reports . but your number is busy. Please call us back at 7358276857. Thanks, Sumithra., Dear Kirti, As informed , the 'Annual training Report' is working fine while provided with the correct filter values. Please check the same and update us further. Thanks, Sumithra. |
Last working date to be change | Dear Team, Please change LWD of NG2023 - Abhijit C Burhade as 29th June 2021 | Backend Update. | Product | Service Request | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vijay, We will change last working date for below employee and update you on the status. Regards, Judhistira.M, Hi Vijay, As requested, LWD changes have been done. Please check and confirm. Regards, Judhistira.M |
Clearance activity form - PEMT group | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sir,
We have noticed that the "Clearance Activity form" is not getting generated automatically for the PEMT discipline inspite of the resignation being approved by concerned approvers. We face similar issue in the case of employee Mr. Rohan Manjarekar (INM0404) and had to manually generate the form for clearance as tomorrow is his exit date. You may check the case of 2 more members in the system from PEMT team ie. Mr. Jayesh Modak & Mr. Govind Hegde whose clearance form is not displayed in system.
Request you to please look into the matter on priority.
Thanks & Regards,
Greta A. Fernandes
Functional Manager | Principal Officer
Human Resource
GS E & C Mumbai Pvt. Ltd.
2nd floor, 'D' Wing, Jolly Board Tower,
I Think Techno Campus,
KanjurMarg (E) , Mumbai-400042.
Phone : +91-22-4138 5229
Email: greta_fernandes@gsenc.com<mailto:greta_fernandes@gsenc.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Patches Deployed
QA_902_ADL_2009_21830 | Product | Patch Deployment | Separation Management | Separation Management | null | null | null | Closed | Hi Greta Fernandes, Please be informed, we understand you are facing issue with clearances of employees, we will check and update on the same once we have found the root cause and rectified the same Regards Wasim, Hi Greta Fernandes, Please be informed, we have now rectified the reported issue where separation Activities were not getting triggered, please check the same and confirm us. Regards Wasim |
Pending Notification on Adrenalin | Hi Vijay,
For employee 803671 ^ MUFADDAL M LAKDAWALA Adrenalin reflects 2 goal setting forms pending for approval. But there is no record under that. PFB screenshot. Kindly clear this.
[2 Pending Notification][cid:image013.png@01D7587A.E0B76A10][cid:image014.png@01D7587A.E0B76A10][cid:image019.jpg@01D7588C.91E8D560]
[cid:image020.png@01D7588C.91E8D560]
Mufaddal Lakdawala
Head Alternate Channel BIC Cello India
Helping BIC create innovative solutions
email: mufaddal.lakdawala@bicworld.com<mailto:mufaddal.lakdawala@bicworld.com>
office: +91 022 61083100 | mobile: +91 98201 12052
address: BIC Cello India Pvt. Ltd
G1 - 701, 7th Floor Lotus Corporate Park
Western Express Highway, Near Jai Coach - Goregaon East
Mumbai (Maharashtra) - 400 063
www.bicworld.com<http://www.bicworld.com/>
[cid:image021.png@01D7588C.91E8D560] <https://www.bicworld.com/en> [cid:image022.png@01D7588C.91E8D560] <https://www.linkedin.com/company/bic/> [cid:image023.png@01D7588C.91E8D560] <https://www.youtube.com/user/bicbrand> [cid:image024.png@01D7588C.91E8D560] <https://www.instagram.com/bic_group/> [cid:image025.png@01D7588C.91E8D560] <https://twitter.com/BicGroup?lang=en>
CONFIDENTIALITY NOTICE
This email and attachments are confidential and may contain legally privileged information intended only for the named recipient.
If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited.
If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system.
| duplicate entries | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi Jaykalyani, Harsha, As per request, We have understood the forms pending for approval form count visible, But data not showing, Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, Hi Jaykalyani, Harsha, As per request, We have analyzed Duplicate entries are occurs, So the count mismatch happens, Now we have resolved our end. kindly check from your end and share feedback, Thanks and Regards Vijayakumar k |
Absence Report -cum- Approval Reminder e-mail | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team ,
Please schedule Absence Report -cum- Approval Reminder e-mail to my id in
the evening 6:30 PM, Every days to the below e-mail id
Mohit.chauhan@ayefin.com
--
*Regards*,
*Mohit Chauhan | HR Ops.*
*Aye Finance (P) Ltd. | Head Office - Gurgaon*
| Cell - +91-9821906425
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| scheduler configuration | Product | Configuration | Admin Module | Scheduler | null | null | null | Closed | Hi Mohit Chauhan, We tried to reach you on this number 9821906425 but call was not getting connected. We will initiate the call and discuss the same. Thanks & Regards, Greeshma, Dear Greeshma,
We have another number, please connect with us by this number 9582938728.
On Thu, Jun 3, 2021 at 8:51 PM Greeshma P <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Mohit Chauhan,
>
> We tried to reach you on this number 9821906425 but call was not getting
> connected. We will initiate the call and discuss the same.
>
>
>
>
>
>
>
>
>
> Thanks & Regards,
> Greeshma
>
> On Thu, 3 Jun at 3:22 PM , Mohit Chauhan <mohit.chauhan@ayefin.com>
> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Dear Team ,
>
> Please schedule Absence Report -cum- Approval Reminder e-mail to my id in
> the evening 6:30 PM, Every days to the below e-mail id
> Mohit.chauhan@ayefin.com
>
> --
> *Regards*,
> *Mohit Chauhan | HR Ops.*
> *Aye Finance (P) Ltd. | Head Office - Gurgaon*
> | Cell - +91-9821906425
>
> *
> ***************************************CONFIDENTIAL****************************************
> *The Information contained in this electronic communication is intended
> solely for the individual(s) or entity to which it is addressed. It may
> contain proprietary, confidential and/or legally privileged information.
> Any review, retransmission, dissemination, printing, copying or other use
> of or taking any action in reliance on the contents of this information by
> person(s) or entities other than the intended recipient is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us by responding to this email or telephone and
> permanently delete all copies of this message and corresponding attachments
> from your system(s) immediately. The contents of this message do not
> necessarily represent the views or policies of Aye finance.*
> * The recipient should check this email and any attachments for the
> presence of viruses. Aye finance cannot Guarantee that e-mail** communications
> are secure or error free as information could be intercepted, corrupted,
> amended, lost, destroyed, arrive late or incomplete or may contain viruses.*
> ====================================
> This message (including any attachments) is intended only for the use of
> the individual or entity to which it is addressed and may contain
> information that is non-public, proprietary, privileged, confidential, and
> exempt from disclosure under applicable law or may constitute as attorney
> work product. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and (i) destroy
> this message if a facsimile or (ii) delete this message immediately if this
> is an electronic communication. Thank you.
>
> 14479:1025874
>
--
*Regards*,
*Mohit Chauhan | HR Ops.*
*Aye Finance (P) Ltd. | Head Office - Gurgaon*
| Cell - +91-9821906425
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
, Hi Mohit Chauhan, As discussed, we understood that you would like to configure 'Absence Report -cum- Approval Reminder' mail twice in a day i.e. 11 AM and 6.30 PM. As requested we have configured the same in system. Requesting you to check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma, Yes, I confirm.
On Fri, Jun 4, 2021 at 2:17 PM Greeshma P <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Mohit Chauhan,
>
> As discussed, we understood that you would like to configure 'Absence
> Report -cum- Approval Reminder' mail twice in a day i.e. 11 AM and 6.30
> PM. As requested we have configured the same in system. Requesting you to
> check the same and feel free to reach us for further clarification.
>
>
>
>
>
>
> Thanks & Regards,
> Greeshma
>
> On Thu, 3 Jun at 9:21 PM , Mohit Chauhan <mohit.chauhan@ayefin.com>
> wrote:
> Dear Greeshma,
>
> We have another number, please connect with us by this number 9582938728.
>
>
> On Thu, Jun 3, 2021 at 8:51 PM Greeshma P <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Mohit Chauhan,
>>
>> We tried to reach you on this number 9821906425 but call was not getting
>> connected. We will initiate the call and discuss the same.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Thanks & Regards,
>> Greeshma
>>
>> On Thu, 3 Jun at 3:22 PM , Mohit Chauhan <mohit.chauhan@ayefin.com>
>> wrote:
>> [CAUTION: This email originated from outside of the organization, DO NOT
>> CLICK links or attachments unless you recognize the sender and know the
>> content is safe.]
>> Dear Team ,
>>
>> Please schedule Absence Report -cum- Approval Reminder e-mail to my id
>> in the evening 6:30 PM, Every days to the below e-mail id
>> Mohit.chauhan@ayefin.com
>>
>> --
>> *Regards*,
>> *Mohit Chauhan | HR Ops.*
>> *Aye Finance (P) Ltd. | Head Office - Gurgaon*
>> | Cell - +91-9821906425
>>
>> *
>> ***************************************CONFIDENTIAL****************************************
>> *The Information contained in this electronic communication is intended
>> solely for the individual(s) or entity to which it is addressed. It may
>> contain proprietary, confidential and/or legally privileged information.
>> Any review, retransmission, dissemination, printing, copying or other use
>> of or taking any action in reliance on the contents of this information by
>> person(s) or entities other than the intended recipient is strictly
>> prohibited and may be unlawful. If you have received this communication in
>> error, please notify us by responding to this email or telephone and
>> permanently delete all copies of this message and corresponding attachments
>> from your system(s) immediately. The contents of this message do not
>> necessarily represent the views or policies of Aye finance.*
>> * The recipient should check this email and any attachments for the
>> presence of viruses. Aye finance cannot Guarantee that e-mail** communications
>> are secure or error free as information could be intercepted, corrupted,
>> amended, lost, destroyed, arrive late or incomplete or may contain viruses.*
>> ====================================
>> This message (including any attachments) is intended only for the use of
>> the individual or entity to which it is addressed and may contain
>> information that is non-public, proprietary, privileged, confidential, and
>> exempt from disclosure under applicable law or may constitute as attorney
>> work product. If you are not the intended recipient, you are hereby
>> notified that any use, dissemination, distribution, or copying of this
>> communication is strictly prohibited. If you have received this
>> communication in error, notify us immediately by telephone and (i) destroy
>> this message if a facsimile or (ii) delete this message immediately if this
>> is an electronic communication. Thank you.
>>
>>
>
> --
> *Regards*,
> *Mohit Chauhan | HR Ops.*
> *Aye Finance (P) Ltd. | Head Office - Gurgaon*
> | Cell - +91-9821906425
>
> *
> ***************************************CONFIDENTIAL****************************************
> *The Information contained in this electronic communication is intended
> solely for the individual(s) or entity to which it is addressed. It may
> contain proprietary, confidential and/or legally privileged information.
> Any review, retransmission, dissemination, printing, copying or other use
> of or taking any action in reliance on the contents of this information by
> person(s) or entities other than the intended recipient is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us by responding to this email or telephone and
> permanently delete all copies of this message and corresponding attachments
> from your system(s) immediately. The contents of this message do not
> necessarily represent the views or policies of Aye finance.*
> * The recipient should check this email and any attachments for the
> presence of viruses. Aye finance cannot Guarantee that e-mail** communications
> are secure or error free as information could be intercepted, corrupted,
> amended, lost, destroyed, arrive late or incomplete or may contain viruses.*
> ====================================
>
> 14479:1025874
>
--
*Regards*,
*Mohit Chauhan | HR Ops.*
*Aye Finance (P) Ltd. | Head Office - Gurgaon*
| Cell - +91-9821906425
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
, Hi Mohit Chauhan, We have verified that reminder mails are triggered twice in a day. We have attached the screenshot for your reference. Feel free to reach us for further clarification. Thanks & Regards, Greeshma , Thanks Greeshma,
I verified mails are triggered twice in a day. Thanks again.
On Fri, Jun 4, 2021 at 7:47 PM Greeshma P <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Mohit Chauhan,
>
> We have verified that reminder mails are triggered twice in a day. We have
> attached the screenshot for your reference. Feel free to reach us for
> further clarification.
>
>
>
>
>
>
> Thanks & Regards,
> Greeshma
>
>
>
>
> On Fri, 4 Jun at 7:16 PM , Mohit Chauhan <mohit.chauhan@ayefin.com>
> wrote:
> Yes, I confirm.
>
> On Fri, Jun 4, 2021 at 2:17 PM Greeshma P <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Mohit Chauhan,
>>
>> As discussed, we understood that you would like to configure 'Absence
>> Report -cum- Approval Reminder' mail twice in a day i.e. 11 AM and 6.30
>> PM. As requested we have configured the same in system. Requesting you to
>> check the same and feel free to reach us for further clarification.
>>
>>
>>
>>
>>
>>
>> Thanks & Regards,
>> Greeshma
>>
>> On Thu, 3 Jun at 9:21 PM , Mohit Chauhan <mohit.chauhan@ayefin.com>
>> wrote:
>> Dear Greeshma,
>>
>> We have another number, please connect with us by this number 9582938728.
>>
>>
>> On Thu, Jun 3, 2021 at 8:51 PM Greeshma P <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>>
>>> Hi Mohit Chauhan,
>>>
>>> We tried to reach you on this number 9821906425 but call was not getting
>>> connected. We will initiate the call and discuss the same.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Thanks & Regards,
>>> Greeshma
>>>
>>>
>>
>> --
>> *Regards*,
>> *Mohit Chauhan | HR Ops.*
>> *Aye Finance (P) Ltd. | Head Office - Gurgaon*
>> | Cell - +91-9821906425
>>
>> *
>> ***************************************CONFIDENTIAL****************************************
>> *The Information contained in this electronic communication is intended
>> solely for the individual(s) or entity to which it is addressed. It may
>> contain proprietary, confidential and/or legally privileged information.
>> Any review, retransmission, dissemination, printing, copying or other use
>> of or taking any action in reliance on the contents of this information by
>> person(s) or entities other than the intended recipient is strictly
>> prohibited and may be unlawful. If you have received this communication in
>> error, please notify us by responding to this email or telephone and
>> permanently delete all copies of this message and corresponding attachments
>> from your system(s) immediately. The contents of this message do not
>> necessarily represent the views or policies of Aye finance.*
>> * The recipient should check this email and any attachments for the
>> presence of viruses. Aye finance cannot Guarantee that e-mail** communications
>> are secure or error free as information could be intercepted, corrupted,
>> amended, lost, destroyed, arrive late or incomplete or may contain viruses.*
>> ====================================
>>
>>
>
> --
> *Regards*,
> *Mohit Chauhan | HR Ops.*
> *Aye Finance (P) Ltd. | Head Office - Gurgaon*
> | Cell - +91-9821906425
>
> *
> ***************************************CONFIDENTIAL****************************************
> *The Information contained in this electronic communication is intended
> solely for the individual(s) or entity to which it is addressed. It may
> contain proprietary, confidential and/or legally privileged information.
> Any review, retransmission, dissemination, printing, copying or other use
> of or taking any action in reliance on the contents of this information by
> person(s) or entities other than the intended recipient is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us by responding to this email or telephone and
> permanently delete all copies of this message and corresponding attachments
> from your system(s) immediately. The contents of this message do not
> necessarily represent the views or policies of Aye finance.*
> * The recipient should check this email and any attachments for the
> presence of viruses. Aye finance cannot Guarantee that e-mail** communications
> are secure or error free as information could be intercepted, corrupted,
> amended, lost, destroyed, arrive late or incomplete or may contain viruses.*
> ====================================
>
> 14479:1025874
>
--
*Regards*,
*Mohit Chauhan | HR Ops.*
*Aye Finance (P) Ltd. | Head Office - Gurgaon*
| Cell - +91-9821906425
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
, Dear Team,
Please close this Ticket , Issue resolved.
Thanks for your cooperation.
On Wed, Jun 9, 2021 at 7:51 PM Adrenalin eSystems LTD <
myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Mohit Chauhan,
>
>
> Reminder for the Ticket ID [14479] which has status as Pending Customer.
> Please let us know your feedback on the same.
>
>
> Regards,
>
> Adrenalin Support
>
> 14479:1025874
>
--
*Regards*,
*Mohit Chauhan | HR Ops.*
*Aye Finance (P) Ltd. | Head Office - Gurgaon*
| Cell - +91-9821906425
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
|
Comp-Off report data mismatch | Hi Team, We see that there is a data mismatch in the newly created Comp-Off report. Pls. do the needful at the earliest. Attached screenshot for reference. Contact - 8220590822 | The Opening Balance will not be calculated correct for the special leave types the same has been agreed by L3 Team but they're not ready to release the patch in Product for one customer and informed as to do customization. | Product | Patch Deployment | Leave Management | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Srinivasan Lakshmipathy,
Please provide us sometime, we will schedule the session and work on the same
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hello Rumana
There is a miscommunication, the issue is not related to the new report
which we created today
The issue was found in the existing leave balance report. We will discuss
when we connect
Regards
Srinivasan Lakshmipathy
HR Team
[image: image.png]
On Thu, Jun 3, 2021 at 3:36 PM Rumana Nasreen Akbar Ali <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Srinivasan Lakshmipathy,
>
>
> Please provide us sometime, we will schedule the session and work on the
> same
>
> *Thanks and regards*
> *Rumana Nasreen Akbar Ali*
> *Adrenalin eSystems Limited*
>
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
> Siruseri | Chennai – 600130
> Phone:044-30247429
> Email: *Rumana.n@myadrenalin.com <Rumana.n@myadrenalin.com>*
>
> On Thu, 3 Jun at 3:20 PM , Srinivasan Lakshmipathy <
> lsrinivasan@ntrustinfotech.com> wrote:
> Hi Team,
>
> We see that there is a data mismatch in the newly created Comp-Off report.
> Pls. do the needful at the earliest.
>
> Attached screenshot for reference.
>
> Contact - 8220590822
>
> 14478:1025874
>
--
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, Hi Srinivasan Lakshmipathy, Please join the below session link. https://fastsupport.gotoassist.com/292607943 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Srinivasan Lakshmipathy, We understood that the balance showing in Leave Balance report and Leave Request form for the COMP OFF Leave type is showing incorrect. We have identified the reported query as an issue in the Product and also fixed the same in your environment. Requesting you to check the data and update the status. APM ID : ADL_2009_19386 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Srinivasan Lakshmipathy, We understood that the balance showing in Leave Balance report and Leave Request form for the COMP OFF Leave type is showing incorrect. We have identified the reported query as an issue in the Product and also fixed the same in your environment. Requesting you to check the data and update the status. APM ID : ADL_2009_19386 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi thanks, The leave balance showing the right value Regards Srinivasan L |
Clearance Status need to change | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,,
Kindly change the activity clearance status of below mentioned employees
from *Not Completed *to *Completed. *We need to deactivate in HRMS.
Employee ID Employee Name Activity Name Status Current Activity Clearance
Status
Aye1948 Pankaj Kumar IT ACTIVITY Approved NOT COMPLETED
Aye0631 Jagadeesh Prasad IT ACTIVITY Approved NOT COMPLETED
Aye0981 Praveen kumar Verma IT ACTIVITY Approved NOT COMPLETED
Aye1477 Naman Mishra IT ACTIVITY Approved NOT COMPLETED
Aye1118 Gurdeep Singh IT ACTIVITY Approved NOT COMPLETED
AYE4898 Richa Sharma IT ACTIVITY Approved NOT COMPLETED
Aye0654 Apoorva Aggarwal IT ACTIVITY Approved NOT COMPLETED
Aye1796 Sachin IT ACTIVITY Approved NOT COMPLETED
--
Regards,
Rahul
--
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| Activity clearance status changed | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Hroperations, From the reported query, we will change the mentioned employee's clearance status from our end and update the status on priority. Thanks & Regards, Greeshma, Hi Hroperations, As requested, we have changed the mentioned employee's activity clearance status from Not Completed to Completed. Also verified the same in system. Please check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma |
MailingPayslipError | All worker pay group did not receive their payslip yesterday. showing attached error. Please resolve. Mailing Payslip Error | provided the clarification | Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, We will check the reported mailing payslip error from our end and update the status to you., Hi Amit Bhagat, During the check, we found that for one worker paygroup employee the error was shown in the Show all process mailing payslips. As per the 'Mailing payslip' code logic, it won't showcase the paygroup which is having an error/still in progress. So, we have suggested deleting the error mailing payslip and again do the mailing payslip for the failed employee. Post changes, the reported pay groups reflecting in the mailing payslip, and the mailing payslip also completed without any error. The mail also triggered to the employee today, the same is reflecting in the mail viewer. Attaching the mail viewer screenshot for your reference. If any error is showing for the mailing payslip in the show all process, then we are suggesting you delete that record and do the mailing payslip process again. The same has been informed to you over the call. |
For Deletion | Hi Good Day, Please find attached file for deletion of double entry attendance. Thank you. | Deleted | Product | Data Correction | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; wbxapp 1.0.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Charisse Jane Abad, We are unable to connect to the server's from our end. Kindly check whether there is a problem with the server's and revert us with the feedback., Hi Charisse Jane Abad, As mentioned, we have deleted the attendance data from our end for the mentioned employee. Kindly check and confirm the same from your end., Hi Anish, Thank you for the update. |
New employee's salary not in Employee Salary Fixed Details | We uploaded the new employee's salary today. We used CTC Upload - Standard Paygroup. Uploading was successful but when we exported the Employee Salary Fixed Details for Monthly wage employees, the new employees were not found in the exported file. Attached is the upload file we used. | Value updated. | Product | Configuration | Payroll Management | Payroll Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, We will check the same from our end for the salary details and will update you on the same., Hi Sharon Ang, We checked from our end that, the uploaded changes has been updated correctly in the system. Kindly check now from your end and revert us with the feedback., We tried to extract using Employee Salary Details and the following employees were still not included in the extract: PGC0529 - PGC0550., Hi Sharon Ang, We can able to see the mentioned employee's in the Salary Details form with the values you have given in the sheet. Kindly confirm where you are referring these errors and provide us with the necessary screenshot for better understanding., Hi Anish, Attached screenshot of Employee Salary Fixed Details, with filter PGC0259. No record displayed when I used the filter PGC0259., Hi Sharon Ang, The mentioned concern has been addressed from our end. Kindly check and confirm the same from your end and revert us with the feedback., I would like to know what caused the issue so that we can eliminate the same issue moving forward., Hi Sharon Ang, We checked from our end that, when you are uploading the salary the status has been getting updated as NULL. So we have manually updated the status to Approved from our end and the details are visible from the mentioned form. However as per the discussion with Janaki, the technical team is working on this concern and the issue will be fixed in the future. , Which status is being updated to NULL? So every time we do CTC Upload, we need to inform you so you can can do the necessary to correct the data?, Hi Sharon Ang, The status update is as for now and now technical is currently working on this concern already. As per discussion with Janaki, the update regarding this fix will be updated soon. |
Wrong clearances raised. | Dear Madam,
HR has wrongly raised the clearances on other person.
EM ID: 107676
Kindly remove MR. Vivek Swaroop Srivastava-1706 from Accounts clearance.
[cid:image001.jpg@01D7587C.E78597C0]
Regards,
Sowmya
Assistant Manager - Human Resources
Bharat Financial Inclusion Limited
(Formerly "IndusInd Financial Inclusion Limited")
Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013
Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India.
Phone : 8096660565
Extn : 040-39356195
CIN : U65999MH2018PLC312539
[A close up of a logo Description automatically generated]
Rank # 31
Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
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| we have removed the below-mentioned activity of that employee. | Product | Service Request | null | Separation Management | null | null | null | Closed | Hi Sowmya, As per your request, we have removed the below-mentioned activity of that employee. Please check and revert for any further clarifications. Regards, Srujana.M |
Issue in tax computation | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Srujana,
803559 ^ SONALI SUVARNA had declared NPS under 80CCD(1) but it has not been considered while tax computation for the month of May 2021. Could you please check the issue?
[cid:image001.jpg@01D7587A.0EE1EA60]
Regards
Harsha J
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| provided the clarification | Product | Clarification | null | Tax | null | null | null | Closed | Hi Jaykalyani, Harsha, As per request, We have understood tax 80CCD declared but tax computation sheet not reflect, Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Any update on this?
Regards
Harsha J
, Hi Jaykalyani, Harsha, We have checked the reported employee tax declaration status has saved, So please submit the tax declaration after then check the tax computation sheet. I have attached the screenshot for your references, Thanks and Regards Vijayakumar k |
LEAVE & EMPLOYMENT DETAILS: 201900487 JOHN ROY BUENAVENTURA MASANGCAY | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi, Priyah.
We have checked the employment status of 201900487 JOHN ROY BUENAVENTURA MASANGCAY since NO LEAVE CREDITS have been posted on his LEAVE REQUEST account. While we are successful on employee transfer for change of his Contract Type and Employment Status (trans: 26-May-2021 eff: 19-July-2020) with 'Y' on Changes on subsequent Job data, since we have Change of Attendance type entry, (trans date: 2020-Oct-09 eff. date:2020-Oct-01).
Do we need to use separate Data Upload: Employee Transfer, with same dates on Change of Attendance type? then change Contract Type?
or
Do we need to use separate Data Upload: Employee Basic Info update, then what will be the Transaction date, I cannot locate it in the form?
Please refer on the attached screen shot.
Thank you.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This message (including any attachments) is intended only for
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If you are not the intended recipient, you are hereby notified
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immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | Employee Movement | Employee Movement | null | null | null | Closed | Hi MARY JANE JOSEF TENORIO, Kindly do the same transfer in front end form & revert us the feedback. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello, Priyah. Same result. No leave credits and recent Employment Details transactions did not overwrite Contract Type as REGULAR. See attached sheet1: Employee Transfer MASANGCAY2 Salamat., Hi MARY JANE JOSEF TENORIO, Currently this is issue, we marking the ticket to Pending on us. Please update the contract type by using employee basic info update upload with respective to the latest effective date. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah. Done and successful with Employee Basic Info Update (sheet1: EmployeeBasicInfoupdate_SUCCESS). I have checked their account on Leave Request (see below). May I confirm, that their leave credit will be automated next FY at EL=7, SHDL=5, SL=15, VL=10 even we do Leave Adjustment below?
EMP#
NAME
Concern after
Employee Basic Info Update
202000030
MIRAJOY SEGUIN
TRESMONTE
NO ALL LEAVE CREDITS
(EL, SHDL, SL. VL)
202000219
JOHN CHRISTIAN DE
LEON VILLARON
NO VL
202000227
JOHN MICHAEL LABRADOR
BARCELONA
NO VL
201900487
JOHN ROY BUENAVENTURA
MASANGCAY
EL=5, SHDL=4,
SL=12.5, VL=3.5
201102689
AISA PARRENO ARLOS
All are correct Thank you., Hi,
Priyah.
I have uploaded and successful on Leave Adjustment. I hope their
Leave Credit next FY is default to EL=7, SHDL=5, SL=15, VL=10 even we do this Leave
Adjustment. (LeaveBalAdjustm_4case_SUCCESS) Thank you for all your help., In data upload employee transfer -- subsequent Job data is 'Y' provided but its not working. Product team Vinoth yet to provide patch id., Hi MARY JANE JOSEF TENORIO, Upon checking we understand that you have uploaded the employee transfer without sub-sequent data change as blank. Post that 'Y' has been provided. System consist of blank values & 'Y' for same transaction date. To avoid this problem we have made sub-sequent field as mandatory in data upload. so that it wont happen again. Hope provided clarification helps. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Thank you so much. |
Need to Updated Confirmation Effective Date | Dear Vijaya,
Please find the attachment and update the "Confirmation Date" in Adrenalin.
Employee Code
Employement Status
Confirmation Date
16780
Confirmed
01-May-21
16838
Confirmed
01-May-21
16871
Confirmed
01-May-21
16978
Confirmed
01-May-21
16982
Confirmed
01-May-21
17041
Confirmed
01-May-21
17038
Confirmed
01-May-21
16771
Confirmed
01-May-21
16781
Confirmed
01-May-21
16784
Confirmed
01-May-21
16447
Confirmed
01-May-21
16505
Confirmed
01-May-21
15250
Confirmed
01-May-21
15385
Confirmed
01-May-21
14790
Confirmed
01-May-21
15069
Confirmed
01-May-21
15438
Confirmed
01-May-21
15182
Confirmed
01-May-21
16814
Confirmed
01-May-21
16819
Confirmed
01-May-21
16821
Confirmed
01-May-21
15276
Confirmed
01-May-21
16858
Confirmed
01-May-21
17024
Confirmed
01-May-21
16798
Confirmed
01-May-21
16691
Confirmed
01-May-21
16836
Confirmed
01-May-21
16983
Confirmed
01-May-21
Thanks, Sandip Chanda 8585059226 | confirmation date updated | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12771, Hi Sandip Chanda, As per request, We updated the confirmation date of the reported employee from our end, Kindly check from your end and share feedback. And Two employee already confirmed on 01 Mar 2021 please check from your end, Emp_code : (16447,16505) Thanks and Regards Vijayakumar k, Dear Vijaya, Please rectify their Confirmation date from 01-Mar-21 to 01-May-21. Thanks, Sandip Chanda 8585059226, Hi Sandip Chanda, For the below scenario Now we have changed the confirmation date from our end. Please check your end and share feedback. Thanks and Regards Vijayakumar k |
Grade and Designation - mapping in Paygroup | Hi Team please map the A1 grade Apprentice to b1 pay group. Thanks Karthik | Configuration changes done by customer | Product | Configuration | null | Job Structure | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14460, Hi Karthik Sivakumar, As discussed over the team's call, we have done the configuration changes on your end. Please get back to us if you have any questions. Regards Raghu.T |
Health Card Bulk Upload | Dear Vijaya, Please find the below path and Upload the Health Card and category name will be "Health Card" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Chanda- Arohan\Health Card Thanks, Sandip Chanda 8585059226 | bulk upload | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13738, Hi Sandip Chanda, As per request, We have uploaded the Health card the reported employees from our end, Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k |
Approver accessibility on Time sheet reports of team/subordinate | How we can setup the "Adrenalin Timesheet" module report can be accessible to Approver similar Clock in clock out, approver can check the subordinate Clock in Clock Out | Resolved | Product | Data Correction | null | Timesheet Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, We will check this internally from our end and will update you on the same., Hi Zigmort Jelaver Ragudo, There has been been a problem with the self rights for the Adrenalin Timesheet Report. Kindly ask the employee to check now for the report and revert us with the feedback, if still faces an error., Thanks, the time sheet report is now accessible to approver |
Vacancy code creation mail not received | Team, Please check why Vacancy code creation mail not getting as per define matrix. Warm Regards, Vijay Patil | Clarification. | Product | Clarification | eRecruitment | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/login, Hi Vijay, As discussed over the call, we are working on it and update you on the status shortly. Regards, Judhistira.M, Hi Vijay Patil, As discussed with Mr.Joy, he has created vacancy through Create job form but notification did not trigger to reporting manager for approval. As checked, there is no approver set for crate job approval. As per workflow definition, only approval/rejection notification will trigger to self(who has created the vacancy). Screenshot appended for reference. Please check and let us know if you want changes in workflow or want to set reporting manager as approver for create job. Please revert or call us on 8309151041 for further clarification. Regards, Judhistira.M, Hi Judhistira.M, All vacancy request will go to NG490 and not to other, please do the needful on priority., Hi Vijay, As per your requirement, we have configured workflow. Henceforth, create job request will trigger to Employee-NG490 for approval and approval notification with vacancy code will also trigger. Please check and revert for further clarification. Regards, Judhistira.M, Dear Judhistira, As i said in descrption this mail will get trigger to NG490- Vivek Sapre but same is trigger to NG360 who has raised request and content was also showing wrong, please change this., Hi Vijay, As discussed over the call, workflow has been re-configured as follows: 1. Create job request will trigger to Employee-NG490 for approval. 2. Intimation notification will trigger to Employee-NG490 only. 3. Approval notification will trigger to the Employee who has created the job. 4. Rejection notification will trigger to the Employee who has created the job. Please check and let us know if you require any changes on above workflow. You can change mail content in Mail content builder form. Please check and let us know if you need any help on this. Regards, Judhistira.M |
Self Appraisal - Issue | E.code 710377 self Appraisal submitted, but form not viewable for her line manager. Manager E.Code: E0001 | Done the changes | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ramakrishnan J, As requested we will check the reported concern for the mentioned employee and update you on the satus., Hi Ramakrishnan J, Based on your request we have checked and removed the queue data for the mentioned employee. Please inform the Approver to check the Approval details for the mentioned employee. |
Remove the duplicate goal setting transaction | Dear Team, PFB ECN and check the disconnect in self appraisal form. ECN : R09593 Total weightage reflecting is 200. Regards, Chaitali | duplicate records have been created due to data upload from the front end. Hence employee weightage is showing as 200. Now we have cleared the duplicate transctions.
| Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14318, Hi Rinoy Sebastin, We will check the reported concern on which there is duplicate goals and will share the updates with you shortly.
Regards,
Jayakrishnan. N
Product Support, Hi Rinoy Sebastin, As discussed over the call, please join the below link to analyze the reported scenario. https://us02web.zoom.us/j/86151803593?pwd=Q0gzREoyZXl5V2s3emVwakd6UVNyQT09 Regards, Srujana.M, Hi Rinoy Sebastin, We have checked, duplicate records have been created due to data upload from the front end. Hence employee weightage is showing as 200. Now we have cleared the duplicate transctions. Please check and revert for any further clarifications. Regards, Srujana.M |
New report creation | Hi Team. We are in need a report which can capture the Comp-Offs raised by the employees. Kindly do the needful at the earliest. Contact: 8220590822 | ireporter created | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Srinivasan Lakshmipathy, Please join the below session link https://fastsupport.gotoassist.com/269413362 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Srinivasan Lakshmipathy, Based on your request, we have created the Comp Off Report - iReporter in the Live Environment. Kindly check the same from your end and update the status. TRANSACTION TYPE - Reason CO - Comp Off Leave Credit request (raise through Comp Off Request Form) COR - Comp Off Leave Credit Cancel request (raise through Comp Off Cancel Form) LR - Comp Off Leave request (raise through Leave Request Form) LC - Comp Off Leave request cancel (raise through Leave Cancel Form) Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Confirmation Due Date need to be changed | Hi Team, For employee code - 3101, please the change the confirmation due date and confirmation date both to 01/Apr/2021. Regards Brinda K 9902764805 | date change | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi HR OPS, We have shared the session link to your IT Team. Once they've connected, we will do the changes and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi HR OPS, Based on your request, we have changed the confirmation date of the reported employee in the system. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Creation of New Designation and Grade | Hi We have created a new Designation and Grade as Apprentice and A1. we need your support to map the same to generate the same in employee creation form. Thanks Karthik | Configuration changes done in the system | Product | Configuration | null | Job Structure | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: , Hi Karthik Sivakumar, As discussed over the team's call, we have done the configuration changes on your end. Please get back to us if you have any questions. Regards Raghu.T |
LEAVE: LEAVE TYPE SL ON EMPLOYMENT STATUS REGULAR | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi, Priyah.
Please help us to understand and resolve, why the following employees with Employment Status/Employment Type: Regular, has different SL balance instead of default 15? Same result through their Leave Request account.
SL VL SHDL EL
201803003 ERWIN GARSULA LLORENTE 5 correct correct correct
201902366 FRITZIE DIANE ALCAIDE RAZON 5 correct correct correct
201802651 JONATHAN II MALLILLIN MONDALA 5 correct correct correct
201800039 ARTHUR YSOG DEOCAMPO -6 correct correct correct
201803259 NADESHKANYREI CHUA GREGORIO 7 correct correct correct
Thank you.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | Hi MARY JANE JOSEF TENORIO, Upon checking for the two employees, we could see leave balance adjustment has been done for the last year by -200800996(emp code) as a debit of 25. Since SL allowed with negative balance system allowed to debit with negative balance. But however those negative will be tallied(add up/recalculate) with credit. eg: -12 Negative balance in system already when you give credit 15 then system will update it as 3 leave balance. Positive figure 3. This is the same thing happened for the provided employees. note: since debit provided by you, you may need to give additional credit if it is required. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah. The example is clear. Okay, we will do Leave Balance Adjustment. But again, will this Leave Balance Adjustment affects again the next Leave Credit (FY/SY 2022-2023)? I believe, there are number of employees we have adjusted last year, but only this few employees are affected while all of us have correct SL credit, right after correcting the configuration. Again, our SL is yearly=15 days every June 1, convertible to cash at May 31 next year. Then June 1 is 15 again. Will this ensure that the leave credit for SL of the following employees next FY/SY is 15?
SL
FY/SY
2021-2022 Leave Balance
Adjustment CREDIT
FY/SY
2022-2023 (01-Jun-2022 to 31-May-2023)
201803003
ERWIN GARSULA LLORENTE
5
10
15
201902366
FRITZIE DIANE ALCAIDE RAZON
5
10
15
201802651
JONATHAN II MALLILLIN MONDALA
5
10
15
201800039
ARTHUR YSOG DEOCAMPO
-6
21
15
201803259
NADESHKANYREI CHUA GREGORIO
7
8
15 Thank you., I have credited and done with their Leave Adjustment for this FY, hope by next FY there will be no adjustment for them. See sheet1 Leave Balance Adjustment_SL. Salamat., Hi MARY JANE JOSEF TENORIO, Kindly correct those employee's credit this year, so that there wont be problem for next year. Negative balance will not be corrected during the year end. We have to correct manual adjustments if negative credit is present in system. Hope it helps. During the year end period you may verify those employees in leave balance report. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
TEMPLATE Salary Upload | Hi Deepan, As discussed in the previous ticket raised, kindly look into standardizing the template for CTC Upload_NonConfi vs Salary Details report. This is to simplifying the downloading and uploading of data. Thank you! | New View and Report | Product | Patch Deployment | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13984, Hi Desiree Arrojo, We will check the feasibility and share the feedback. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Desiree Arrojo, Please refer Salary Details Report, which help to fetch current salary data of each employee but we can design ROW wise. Please convert to column wise manually using pivot. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
Sorry, my bad. Not Salary Details Report.
I usually get the details from this – EMPLOYEE STATUTORY & SALARY FIXED DETAILS. See screenshots below. Below is the sample Excel template when it’s exported to Excel file. This is where I get all the complete information – all allowances, CTC, Basic, COLA and PagIBIG.
[cid:image002.jpg@01D7593A.D56FFB20]
[cid:image003.jpg@01D7593A.D56FFB20]
Below is the screenshot of the DATA UPLOAD (CTC UPLOAD-NONCONFI) showing the Column Names. I hope we can make this template the same as the one above (EMPLOYEE STATUTORY & SALARY FIXED DETAILS) for easy transfer of data and uploading.
[cid:image004.jpg@01D7593A.D56FFB20]
Thank you!
Regards,
Desiree
, Hi Desiree Arrojo, Please be noted that, we cant create a exactly same order in the upload. We recommending to use the Salary details report for the same & interchange the values. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
Log-in issue | While opening Adrenalin system to log-in attached issue is showing. Please resolve it on priority. | Issue resolved from Client IT team | Product | Clarification | null | Portal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, Based on our discussion with Bharat and the IT team, we understood that the reported error was occurred due to a connection link issue between the application and DB server. This was resolved by your IT team today. Now, the application is working properly. The same was confirmed by Bharat over the call. Attaching the application screenshot for your reference. Please check and confirm the same from your end. |
Arrear Days detail May 21 | Dear Team,
Arrear days are not coming for the last month, it is coming only for March
21.
Employee Code
Employee Name
Pay Date
Month
Year
Days
Reason
G00449
Ajay Khandelwal
2021-May-31
3
2021
2
ATT_INTEG2009
G00797
Gaurav Bhagat
2021-May-31
3
2021
2.5
ATT_INTEG2009
G00821
Payal Mittal
2021-May-31
3
2021
2
ATT_INTEG2009
K4284
Devaraj P
2021-May-31
3
2021
1.5
ATT_INTEG2009
Please provide the details as our payout day is tomorrow (4th).
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
| Employee increment dataupload | Product | Configuration | null | Salary | null | null | null | Closed | Hi Anoopsingh, During our analysis,we found that the employee increment date is updated wrongly in system we guided you to correct the same through the employee increment template and checked for one employee which is correct. Abirami K, Dear Team,
Arrear days report not coming properly, but lots of employees have been regulised their attendance after the attendance cutoff date for the month of April 21.
Only few cases are appearing:-
Employee Code
Employee Name
Pay Date
Month
Year
Days
Reason
G00449
Ajay Khandelwal
2021-May-31
3
2021
2
ATT_INTEG2009
G00797
Gaurav Bhagat
2021-May-31
3
2021
2.5
ATT_INTEG2009
G00821
Payal Mittal
2021-May-31
3
2021
2
ATT_INTEG2009
K4284
Devaraj P
2021-May-31
3
2021
1.5
ATT_INTEG2009
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
, Hi Anoopsingh, During our analysis, we have not found any lop scheduler to mark as lop in the system, and also LOp is uploaded manually we tried to check further since your nearing the payroll you have to do the further work connection has been interrupted so, in case of future same issue update us we can proceed further. Abirami K |
LEAVE: LEAVE BALANCE COLUMN INCLUSION OF PAY GROUP | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
As requested by AVP Aquino, can we possibly request to include in drop down/column the: Pay Group, for easy checking and will be good in terms of functionality to the end users?
[cid:f04399f5-b42e-474f-a47c-0ceb3544c397]
Thank you.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | Hi MARY JANE JOSEF TENORIO, Please be noted that only available fields will be shown in filters. since it is self report pay group cannot be included. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah, Will inform AVP Aquino on this. Please close this ticket, Thank you. |
Issue in resignation application | we are unable to trace where the
resignation application of Anjana Ranka P3222 is pending. Her resignation was
raised by me, was approved by S+2 Nishith Vijay, but rejected by S+1 Prabhat
Tiwari. The resignation has not come to Priyanka’s
tray. We need to close this urgently and form needs to go to Anshul Sir’s tray
after Priyanka’s approval. Ecode – P3222 Letter date – 18-05-2021 LWD - 18-05-2021 | Clarification PRovided | Product | Clarification | null | Separation | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=4, Hi Surendra Kumar, We will check the reported concern on resignation of the mentioned employees and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, Post analysis we understood that the record resignation was rejected by 'P0287 ' and it is not pending in any of the approvers queue. Kindly raise the resignation of the employee again and let us know the feedback. Regards, Jayakrishnan. N Product Support, Can it be moved to Priyanka's bucket., Hi Surendra Kumar, Since it was rejected in the system the employee should again raise the resignation application and as per the workflow it will go to approvals. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Settlement Entry Error | Dear team while generating Settlement entry it showing negative balance but it should not be negative looking forward for your kind support thanks Vinoth | leave entry done | Product | Data Correction | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vinoth Kumar, Please join the below session link. https://fastsupport.gotoassist.com/766739653 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vinoth Kumar, As discussed and showcased over the session, the LOP Entry has been done in the system with more than working days of the employee so the settlement has been calculated in negative. We have removed the transaction for Ms. Aarthi alone and also shared the employee list for whom it is available. Kindly check and remove the entry using Leave Entry form. Employee List 003807 004433 004670 004900 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Resignation Acceptance letter | Kohima,
This is a query regarding Resignation Acceptance letter.
Current process - When an employee resigns and as soon as supervisor approves employee will get a resignation acceptance letter through email (as attached). In case if there is no change in date in the last working date then the process is smooth no problems as of now.
But after approval if there is change in last working date the resignation acceptance letter will have the initial last working date. So how do we get this sorted in case if there is a change in the last working date after supervisor approval and letter has already gone to employee with initial last working date?
We can have a call to discuss this do let me know.
Regards
Reshma B S
| clarification on Relieving date and workflow chnage for recod resignation modfy screen | Product | Clarification | Admin Module | Separation Management | null | null | null | Closed | Hi Bananda, Reshma Sunith, Form the query , I have understood that Resignation Approval Mail has the correct Reliving date ,But if there is any change in date after Approval that date is not reflecting , previous letter is still reflecting. I will very the case in application first and get the flow details then will schedule call to have discussion on feasibility and how to achieve this. Please provide me some time will call you to discuss at the earliest. Thanks & Regards, Kohima.Gopi, Sure Kohima, will wait your email.
Regards
Reshma B S
, Hi Ishan, As scheduled ,Please join this session https://fastsupport.gotoassist.com/747112040 , Hi Bananda, Reshma Sunith, As per my analysis , When employee Resignation is Modified using Form "Record Resignation Modify " then mail will get trigger to the employee with the Relieving date that is Updated. Giving the sample case for you reference : 1000843596 --Kanchan,Gautam Roy Modified Relieving date--2021-06-30 00:00:00.000 Original Relieving date --2021-06-12 00:00:00.000 1000879705 --Anoushka,Chaturvedi Modified Relieving date --2021-02-26 00:00:00.000 Original Relieving date 2021-02-28 00:00:00.000 Modified Reliving date is reflecting in the mail that triggered after the Date change .Kindly check the Mail Viewer for these employee for confirmation. please update US in case of clarification., Kohima,
As current process when the resignation is approved by the supervisor "resignation acceptance letter" goes to the employee personal email ID (which is happening now). And in our discussion you confirmed that after approval if there is a change in last working date again a letter will go to employee personal email ID with the change in date. I haven't seen this happening earlier.
Could you please check.
Regards
Reshma B S
, Hi Bananda, Reshma Sunith, As discussed over the call, We have verified the case .After resignation modification mails were getting trigger to Employee Official Mail ID withe reviced date but not the personal Mail. So we have now configured the workflow for employee Personal mail Id .In case of any relieving date changes employee will get the mail to personal Mail id also. Kindly check the same and update us in case of clarification. Regards, Kohima.Gopi, Hi Kohima,
Thank you, will check for a test case and confirm on the same.
Regards
Reshma B S
, We are waiting for a test case.
Regards
Reshma B S
, Hi Bananda, Reshma Sunith, After resignation modification mails were getting trigger to Employee Official Mail ID with the revicied date but not the personal Mail. So we have now configured the workflow for employee Personal mail Id .In case of any relieving date changes employee will get the mail to personal Mail id also. Requesting you to check the flow and update us if you face any difficulties in the ticket . Regards, Kohima.Gopi, Hello Kohima,
The flow is correct now. If you want to close the ticket you may close it for now. Will check when there is a scenario and if it doesn’t work will get back to you.
Regards
Reshma BS
|
Shift Roster | Please rerun shift roster on June 1 on the following employees:
1. 150401-05
2. 21050203 | Scheduler back end | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Racquel A. Reyes, As requested, we have executed the scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, ----- |
Additional workflow in Exit | Attached is the manual KT form which we need to implement in
the Adrenalin. Employee must fill the task/status and reporting manager has to
approve. This is one of the separation activities in the list when
employee is relieving. Kindly help us to implement this template in the HRMS. | clarificationn | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14448, Hi Anand Jayaraman, As per the query , We have understood that need an additonal form that employee will fill before leaving the organasation about the KT. We will check the feasibility and update you the status, Hi Anand Jayaraman, As discussed over the call,In current product functionality we cannot create a form for taking KT details from employee. Kindly check the same and update us in case of clarification. |
Attendance Register | Please rerun scheduler on absences and undertime covering May 16-31, 2021. | Scheduler running back ned | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Racquel A. Reyes, As requested we have executed the scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
Onboarding task | When any new joinee completed the onboarding forms, we need the trigger to be setup to HR team post completion of the Onboarding steps by new hire. Also Need your help in Auto
password trigger for new hires post HRMS login creation. When HR created the employee profile using Employee creation/Data upload, there shouuld be auto trigger from system to new joiners o their credentials. Kindly check and let me know if this feasible. | WOrkflow configuration | Product | Clarification | Employee Creation | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14447, Hi Anand Jayaraman, As per the query ,We have understood that need to trigger the email to employee when employees is hired with the PASSWORD and also mail to HR after the employee on boradingprocess. We will check the feasibility and update you the status, Hi Anand Jayaraman, As per your request we have understood that while employee filling his onboarding form mail should trigger to the HR fac, Since there are multiple forms that includes onboarding form it is not feasible to cofigure the mail to HR fac on the process of onboarding . Mail have been configured for the employee with the details of employee ID and Password after employee creation. Kindly check the same and update us in case of clarification. Regards, Kohima.Gopi |
Reporting managers given access to change the RM of their team members as applicable | Please
check the feasibility of creating a workflow where the managers have access to
change the RM of their team members which can then be approved by HR team. Kindly check and confirm if this is feasible and if so, please do provide the steps to implement the same in HRMS. | clarifucation | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14446, Hi Anand Jayaraman, As per the query , We have understood that changing RM can be done by reportingmanager and that need HR Approval We will check the feasibility and update you the status., Hi Anand Jayaraman, We can configure the Workflow For the employee movement form . So what ever changed done using this form will be moving to the HR FAC approval. As informed whatever changes we do this will effect both the companies. Kindly check the same and update us to proceed further. |
Adrenalin Dashboard Issue | In Adrenalin Dashboard - Noticed that only organization headcount is showing the right number and all other
reports that are displayed has wrong values. Please check for populating only
the report that has the right number. If it is not possible then request you to remove or hide other reports in Dashboard rather showing an incorrcet numbers. | clarification | Product | Clarification | Social Connect | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Anand Jayaraman, As per the query ,We have understood that in MYROLE BASED WIDGETS you are getting the improper information.Please provide us some time we will check the reports and update you the status, Hi Anand Jayaraman, As discussed over the call, My Employees info Widgets ,My Role Based widgets will reflects the data based on the Employee role and the access that Role have. if employee belong to HR role only for some departments or some region then only those employees details will be visible. If the role that you are choosing have all access then only you will get the exact details of Organization count. We have requested you to use the employee Widgets Master for Making the widget inactive if you want to remove the Widget from view. Kindly check the same and update us in case of clarification. Regards, Kohima.Gopi, Kindly help me in deactivating the widgets except Organization Headcount - Role based., Hi Anand Jayaraman, As discussed over the call, My Employees info Widgets ,My Role Based widgets will reflects the data based on the Employee role and the access that Role have. if employee belong to HR role only for some departments or some region then only those employees details will be visible. If the role that you are choosing have all access then only you will get the exact details of Organization count. We have made the Widgets inactive using the Widget Master .Kindly check the same and update us in case of clarification. Regards, Kohima.Gopi |
Social Connect Workflow | Understand
that there is no possibility of triggering an email to all employees when there
is an article or a content is posted in the product. This completely defeats
the purpose of the module itself. As a last resort, let me know if there is an
alternative possible. We need an email to be triggered to the members in the group when any article or blog posted which will serve the purpose of using Social Connect module. | workflow configuration | Product | Configuration | Admin Module | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Anand Jayaraman, As per the query ,We have understood that when there is any post is updated in social connect ,All mails need to trigger to employees . We will check the feasibility and update you the status, Hi Anand Jayaraman, As per your request ,We have configured the mail with the content that posted in the Social connect and requested you to check the same. Please update us in case of any clarification. Regards, Kohima.Gopi |
Error while changing reproting manager | HI, Error while changing reporting manager through reassign reproting to data upload template. Regards Aishwarya | As we have checked the data was already uploaded. | Product | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we have checked the data was already uploaded. Please check from your end and let us know. Regards, Veerapandian R |
Deletion of duplicate OT records with blank/no Pay Date yet | We have found duplicate OT filing again. Please remove to avoid duplicate OT Pay. | Clarification needed | Geo Product | Clarification | null | Payroll Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, Kindly share the duplicated OT which you have seen identified for this current payroll. Can you give us any sample duplicated OT data, to verify further., May 27 and May 30 for:
UIGPI0251
SILVESTRE
EDGAR
Please provide list of deleted duplicate OT., Hi Sharon Ang, We are working with our internal team on this concern, we will update you on the same once the issue has been identified., Can we delete the duplicate OT records first so that we can already proceed with our payroll process.?, Hi Sharon Ang, As mentioned, we have deleted the duplicated OT records now from our end. We have attached the list of records deleted. Kindly proceed with the payroll process. However we will update you soon on the duplication fix., Hi Sharon Ang, As mentioned, we have deleted the duplicated OT records now from our end. We have attached the list of records deleted. Kindly proceed with the payroll process. However we will update you soon on the duplication fix., Hi Sharon Ang, We have fixed the concern for the Duplicated OT in UAT and Staging server. Kindly simulate the scenario in UAT or Staging server and confirm whether the duplicate is occurring or not, so that can we can promote the same fix to Prod server., We did not encounter duplicate OT records for the June 1-15 pay process. Tagging this issue as resolved for now. |
Leave type does not reflect | Hi, Leave type doesnot reflect for HCMCT employees. Regards Aishwarya | As we checked, For the the particular OU employees data upload has been done from your end and the employee status has been updated as NULL. Hence the leave is not showing for those employees. We have provided the list of employees over anydesk. As discussed please update the status of those employees. | Product | Clarification | Leave Management | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14438, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, For the the particular OU employees data upload has been done from your end and the employee status has been updated as NULL. Hence the leave is not showing for those employees. We have provided the list of employees over anydesk. As discussed please update the status of those employees. Regards, Veerapandian R |
Policies | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi, We have re-uploaded almost 15 policies, pls check if all are synced in
both the servers.
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification on Manage share info | Product | Clarification | null | Setup HRMS | null | null | null | Closed | Hi Jatinder Kumar Sharma, Post analyzing we have observed that the Policies are already synced automatically in both the servers. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
Spot Light | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi ,
on the spot light section as soon as I click on the image, it is reflected
as below. seems to have a sync issue pls check.
Also let us guide, if we want to add a website or any other link with a
spot light. can this be done? pls check.
[image: image.png]
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification spot light images | Product | Clarification | Admin Module | Setup HRMS | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed the Spotlight images are synced in both the servers upto date , please check the same from your end. We will check and update you on the Feasibility of URL in the Spotlight image. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per the standard product functionality , it is not feasible to add link in the spotlight section. Thanks & Regards, Mohamed Moosa A, But URL link is available in this form, ls check again.
On Thu, Jun 3, 2021 at 5:24 PM Mohamed Moosa A <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jatinder Kumar Sharma,
>
> As per the standard product functionality , it is not feasible to add link
> in the spotlight section.
>
>
>
> *Thanks & Regards,*
> *Mohamed Moosa A*
>
> On Thu, 3 Jun at 1:43 PM , Mohamed Moosa A <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jatinder Kumar Sharma,
>
> On our analyses, we have observed the Spotlight images are synced in both
> the servers upto date , please check the same from your end.
>
> We will check and update you on the Feasibility of URL in the Spotlight
> image.
>
>
>
> *Thanks & Regards,*
> *Mohamed Moosa A*
>
> On Thu, 3 Jun at 9:57 AM , Jatinder Kumar Sharma <
> sharma.jatinder@religare.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
>
> Hi ,
>
> on the spot light section as soon as I click on the image, it is reflected
> as below. seems to have a sync issue pls check.
>
> Also let us guide, if we want to add a website or any other link with a
> spot light. can this be done? pls check.
> [image: image.png]
> --
> Thanks & Regards,
>
> *Jatinder Kumar Sharma*
> *Deputy Manager - Human Resources*
> Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
> Noida-201301
> *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
> Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
> Teamwork
> This message (including any attachments) is intended only for the use of
> the individual or entity to which it is addressed and may contain
> information that is non-public, proprietary, privileged, confidential, and
> exempt from disclosure under applicable law or may constitute as attorney
> work product. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and (i) destroy
> this message if a facsimile or (ii) delete this message immediately if this
> is an electronic communication. Thank you.
>
> 14439:1025874
>
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
, Hi Jatinder Kumar Sharma, We have tested the URL in the SECTION MANAGEMENT from , the URL can been added, please refer the screenshot for your reference.' Please check and let us know in case of any further clarifications. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, The testing has been processed in the UAT environment, please check the UAT environment for your reference. Thanks & Regards, Mohamed Moosa A, Hi Moosa,
I have tried, however when I click on a spotlight image, the URL which is
mentioned is not working. Can you guide how it will work,
On Fri, Jun 4, 2021 at 12:50 PM Mohamed Moosa A <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jatinder Kumar Sharma,
>
> We have tested the URL in the SECTION MANAGEMENT from , the URL can been
> added, please refer the screenshot for your reference.'
>
> Please check and let us know in case of any further clarifications.
>
>
>
> *Thanks & Regards,*
> *Mohamed Moosa A*
>
> On Thu, 3 Jun at 5:58 PM , Jatinder Kumar Sharma <
> sharma.jatinder@religare.com> wrote:
> But URL link is available in this form, ls check again.
>
> On Thu, Jun 3, 2021 at 5:24 PM Mohamed Moosa A <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Jatinder Kumar Sharma,
>>
>> As per the standard product functionality , it is not feasible to add
>> link in the spotlight section.
>>
>>
>>
>> *Thanks & Regards,*
>> *Mohamed Moosa A*
>>
>> On Thu, 3 Jun at 1:43 PM , Mohamed Moosa A <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>> Hi Jatinder Kumar Sharma,
>>
>> On our analyses, we have observed the Spotlight images are synced in
>> both the servers upto date , please check the same from your end.
>>
>> We will check and update you on the Feasibility of URL in the Spotlight
>> image.
>>
>>
>>
>> *Thanks & Regards,*
>> *Mohamed Moosa A*
>>
>> On Thu, 3 Jun at 9:57 AM , Jatinder Kumar Sharma <
>> sharma.jatinder@religare.com> wrote:
>> [CAUTION: This email originated from outside of the organization, DO NOT
>> CLICK links or attachments unless you recognize the sender and know the
>> content is safe.]
>>
>> Hi ,
>>
>> on the spot light section as soon as I click on the image, it is
>> reflected as below. seems to have a sync issue pls check.
>>
>> Also let us guide, if we want to add a website or any other link with a
>> spot light. can this be done? pls check.
>> [image: image.png]
>> --
>> Thanks & Regards,
>>
>> *Jatinder Kumar Sharma*
>> *Deputy Manager - Human Resources*
>> Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
>> Noida-201301
>> *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
>> Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
>> Teamwork
>> This message (including any attachments) is intended only for the use of
>> the individual or entity to which it is addressed and may contain
>> information that is non-public, proprietary, privileged, confidential, and
>> exempt from disclosure under applicable law or may constitute as attorney
>> work product. If you are not the intended recipient, you are hereby
>> notified that any use, dissemination, distribution, or copying of this
>> communication is strictly prohibited. If you have received this
>> communication in error, notify us immediately by telephone and (i) destroy
>> this message if a facsimile or (ii) delete this message immediately if this
>> is an electronic communication. Thank you.
>>
>>
>
> --
> Thanks & Regards,
>
> *Jatinder Kumar Sharma*
> *Deputy Manager - Human Resources*
> Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
> Noida-201301
> *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
> Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
> Teamwork
>
> 14439:1025874
>
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
, Hi Jatinder Kumar Sharma, As discussed, please refer the UAT environment for URL config in the Section Management form and share us your feedback. Thanks & Regards, Mohamed Moosa A |
EL balance not reflecting | Hi, Leave balance doesnot reflect even after adjustment balance was uploaded. Uploaded through data upload -> leave balance adjustment. Attached both files. Regards Aishwarya | As we checked, For Many of the mentioned employees EL has not been deducted through Leave Balance Adjustment hence the the EL balance was showing wrongly.We have uploaded the BAD for one sample employee(23089) and the leave was deducted for the employee. Please Deduct the leave through leave balance adjustment for the other employees. | Product | Clarification | Leave Management | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, For Many of the mentioned employees EL has not been deducted through Leave Balance Adjustment hence the the EL balance was showing wrongly. Please Deduct the leave through leave balance adjustment. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, For Many of the mentioned employees EL has not been deducted through Leave Balance Adjustment hence the the EL balance was showing wrongly.We have uploaded the BAD for one sample employee(23089) and the leave was deducted for the employee. Please Deduct the leave through leave balance adjustment for the other employees. Regards, Veerapandian R, Hi Aishwarya KV, As discussed over the call we have been informed that the "Leave Balance Adjustment" was done from your end. Hence we are changing the status to "Resolved". Regards, Veerapandian R |
Tax clarification | Dear Team, The reported employee, We have analyzed relieving on 16 Apr 2021 and approved on 19 Apr 2021 So current month payroll not reflect in this employee, Now your end process the settlement after then check tax Computation form tax detail visible on it. Further if any clarification please let me know. Emp_id: 5794 Customer points: The reported employee tax details not visible in the Apr month | Tax clarification | Product | Clarification | null | Tax | null | null | null | Closed | created_by: 2043097241351
time: 2021-06-03 03:56:22 UTC |
LEAVE APPLICATION: 200800996 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi, Priyah.
I tried using my account 200800996 MARY JANE JOSEF TENORIO, with different scenario on leave applications concern,
(1) Concern: Leave request for appoval of RM (VL application with 0 balance VL and -6 SL)
posted error: Contact Administrator (but approved and forwarded to FM/Approver2)
(2 Concern: After checking VL approved application, my SL -6 becomes -12. But I am applying for VL, if negative will be presented, it should be VL since Im applying VL (wrong presentation).
Please see attached file as reference.
Salamat.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | Hi MARY JANE JOSEF TENORIO, We shall check the above reported scenario & revert you. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi MARY JANE JOSEF TENORIO, Please be noted that, only in SL leave type negative balance is allowed not in VL. In recovery leave we have currently set as recovery will be taken from SL while applying for VL. but vice versa havnt set, please note the same. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Sorry, but it is clear to me that is is vice versa. In my case, leave credit = VL=11, SL=15 What if I applied 31 days SL? Same as above, SL= -5 VL=O Is this right?, I stand corrected, Set me as an example 200800996 Scenario is: SL=31 SHDL=0 VL=0 What will be the LEAVE REQUEST presentation here? What will be the new: SL SHDL VL, Hi MARY JANE JOSEF TENORIO, This ticket is already followed up on ticket id - 14420. Please track the same issue on 14420. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
Required new user login for support | Please create additional user login for the below listed employee details in the new support portal.
Name
Email id
Mobile
Ramesh K
ramesh.k@idfcfirstbharat.com
9345242510
Shameem B
shameem.b@idfcfirstbharat.com
9171441667
Padmapriya G
padmapriya.p@idfcfirstbharat.com
9363373300
Arumugam S
arumugam.s@idfcfirstbharat.com
9367428588
Ravi Kumar J
ravikumar.j@idfcfirstbharat.com
9367428597 | Support Login created | Product | Clarification | Admin Module | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, We will create the login and update you the status .please provide us some time Regards, Kohima.Gopi, Hi Jery Jose P, Please find below the URL for your reference. Support URL - https://myadrenalincare.freshdesk.com You might have received an email from Adrenalin regarding user activation. In case if you have not received any email, please look for this email id Ask.adrenalin@myadrenalincare.freshdesk.com in your mailbox or JUNK folder for further proceedings. Please feel free to reach us if you have any concerns Regards, Kohima.Gopi |
Weekly Off error | Dear Concerned, Following employee weekly off showing, please rectify. Gohil Sumil Maheshbhai-1371 | Done the correction. | Product | Data Correction | Attendance Management | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Srinivasa V, Requesting you to connect the below link. https://fastsupport.gotoassist.com/272556349, Hi Srinivasa V, As discussed, We have checked and run the Weekly off scheduler for the mentioned date. Please check and confirm., updated. closed |
Wrong position showing in Payslip | Dear Vijaya, Wrong position showing in Payslip Thanks, Sandip Chanda 8585059226 | Data correction | Product | Data Correction | Payroll Management | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, For the below query, We have resolved the issue, Now we have a regenerator of the payslip for the reported employee and share feedback. Thanks and Regards Vijayakumar k, Hi Sandip Chanda, As discussed over the call, We have resolved the issue. Now the position is to reflect the reporting employee, Kindly check your end and share feedback Thanks and Regards Vijayakumar k, Dear Vijaya, Issue repeated again. Employee code:17367 Thanks, Sandip Chanda 8585059226 , Hi Sandip Chanda, Now the payslip position reflects correctly. And If any employee report that issue, please follow the below steps. 1) Kindly Navigator the Letter Generator Form. 2) To select the from date and To date. 3) Then enter the employee code and select the radio button "View" and Enter the Go. The final payslip is visible on this page then select the payslip row to recreate and submit. After then you end-check the position option is visible on it. Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
CTC upload is not reflecting from the effective date | Hi, we have uploaded our revised CTC effective 1st april 2021 but is it reflecting from may 1st 2021 only. we need to compute the arrears for april. tomorrow is the salary date. Please provide assistance immediately | Data has been corrected | Product | Data Correction | Payroll Management | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13995, Hi Anshhika Singhh, Based on your request our team has addressed the report concern. Please run the pay process and check. |
Issue in mobile app while signing in | Hi Vijay,
890380 ^ AMIT DAYARAM SINGH is unable to sign in via mobile app. He deleted cache files and also reinstalled the app but still facing error from past 4 days. PFA snap of error. Kindly resolve.
Regards
Harsha J
| Mobile clarification | Product | Clarification | Mobile Application | Employee Information | null | null | null | Closed | Hi Jaykalyani, Harsha, For the below query, We have tried to log in to the mobile application in the reported employee attendance status & location showing on display, I have attached the screenshot for your reference. Kindly check from your end and share feedback. New Password: adnet1 Thanks and Regards Vijayakumar k, Hi Vijay,
PFB comment from Amit:
I tried again now, tried reinstalling the app again as well it still shows the same error “unable to get the location”
Could you please check?
Regards
Harsha J
, Hi Jaykalyani, Harsha, As discussed over the call, Again we have checked from our end attendance location is showing on the mobile application. Kindly inform the employee to check and share feedback. New Password: adnet1 Thanks and Regards Vijayakumar k, Hi Vijay,
Employee is still unable to signin. Please check and confirm what needs to be done?
Regards
Harsha J
, Hi Jaykalyani, Harsha, We have checked the mobile application from our end, location, and sign-in option showing on it. Kindly inform the employee to try another mobile or Navigator mobile setting to choose the Location option to give permission to this app and confirm. New password: adnet1 Thanks and Regards Vijayakumar k |
Leave Configuration Change | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Please configure the below two points in the system.
1. We have observed that the leaves balance for new joinees and exit employees are not getting assigned as per pro-rated calculations.
If someone joined in the last of the month he is getting 2.5 PL or 1.5 EL irrespective of pro-rated calculations., similarly if someone getting exit he is not getting his pro-rated leaves., please prorate the leaves (EL & PL) to the nearest 0.5 .
1. Also in the system the Maternity leaves are showing as 184 please configure this to 182 days for all existing female employees and for upcoming new female joiness too.
@Tarun Dutta<mailto:Tarun.D@myadrenalin.com> Knows the background, you may please check with him or let me know if any query you might have.
Thanks & Regards,
Dilshad Saifi
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Leave credit configuration explained,
executed the leave credit scheduler from the backend | Product | Configuration | Leave Management | Employee Information | null | null | null | Closed | Hi Dilshad Saifi, Based on your concern regarding the mentioned Leave Configuration Changes, we will discuss with you on the same and the same has been incorporate in the system., Hi Dilshad Saifi, Based on our discussion, you are in the meeting, so we are unable to connect and discuss with you regarding the Leave configuration changes, Please inform us or contact us when you are available, based on your availability, we will discuss and complete these changes in the leave configuration., Hi,
We can connect at 5:00 PM today.
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, Thanks for your response, we will connect at 5:00 PM today ,
________________________________________________________________________________
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, Hi Dilshad Saifi, We have joined the linkVaratharajakrishnan Kasiviswanathan, Hi Dilshad Saifi, Based on our discussion, we have explained the following things to you, 1 . How to configure the Pro-rata, round-off leave credit days, and no. of days leave credit to the employees as per the employees worked days by using the "Leave Credit configuration" form 2 . Leave general credit scheduler configurations 3. ML leave adjustment by using the Leave balance adjustment upload and how to change the ML no of days like 184 to 182. Please do check the same in the UAT as we have discussed, if you need any clarification related to this, please contact us we will guide you. We have provided the leave configuration changes as per your expectation, hence we have changed this ticket as the pending customer., Hi Team,
Ticket is not closed yet., please open the ticket.
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, We have provided the clarification as per the above ticket from our end, please raise a separate ticket after you did the UAT configurations from your end for the further process to verify. Hence, we have changed this ticket as the pending customer. The same has been explained to you., Hi Varatharajakrishnan,
As discussed, please run the scheduler in UAT.
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, We have informed you to complete the leave credit configuration in the UAT on pro-rata basis, still, it is incomplete from your end. Please do check with the leave credit configuration form against the PL and EL leave type., Hi Varatharajakrishnan,
Enclosed is the mail for the pro-rata requirement.
As discussed, the pro-ration of leaves should be happen including the absents of the employees.
Thanks & Regards,
Dilshad Saifi
, Hi Varatharajakrishnan/Tarun,
We have to close the configuration as the Auditor is asking the status.
This is extremely important to close.
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, We will verify the leave credit configuration according to the pro-rata for the leave type PL and EL then we will inform to you once we have executed the scheduler from our end., Hi,
As you suggest, I have changed the configuration in the UAT, please execute the scheduler.
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, we will execute the scheduler once we get DB access from our team., Hi Varatharajakrishnan,
Please confirm by when it will be done, we have to close this by tomorrow.
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, Based on our discussion, The leave PL and EL should not consider worked or absent days of the employees, It should be credit the leave according to the leave credit configuration, but it should be considered the employee date of joining. We will check and discuss this on tomorrow., Hi Varatharajakrishnan/Tarun,
Please confirm the time to connect and close this today.
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, As we have discussed, Please request you to share the invite link to connect and configure the same. , Hi Dilshad Saifi, Based on our discussion, we have completed the Leave configuration in the UAT for the leave types PL and EL as per your requirement like Leave general credit will consider only for the Date of Joining(Pro-rata applicable only for DOJ), should not consider present/ absent others... Please create a new employee code with DOJ in the month of Jun 2021 in UAT and share the codes with us, after that, we will execute the leave credit scheduler for PL and EL from the backend to check those employees,, Hi ,
Below codes are created in UAT.
AIE-2424
AIE-2425
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, Thanks for the sharing codes created in UAT, we will informed to our internal team regarding DB access to exucute the scheduler, we will execute the scheduler and inform the same to you once we get an DB server., Hi Dilshad Saifi, We have executed the Leave credit scheduler for 01-JUL-2021, for the mentioned newly created employees, Please do check and confirm for the mentioned employees. AIE-2424 AIE-2425 |
Management Trainee_confirmation | Dear Team, Employee whose designation is Management Trainee , Executive Trainee sholud be confirmed after year from the date of joining. Regards, Supulaxmi Konar Hr-Operation | Clarification | Product | Clarification | Confirmation Management | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We will check and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, You need to set the confirmation due date manually while doing employee creation for Management Trainee and Executive Trainee employees. For existing employees, the confirmation due date can be changed from backend only. Please check and revert for further clarification. Regards, Judhistira.M |
Fwd: Please check my resignation (Employee ID 50656) | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Please check as the employee raised his resignation yesterday, however even
I did not get the email as well as west region BHR Ruchi Vivek Garg also
did not get the trigger.
---------- Forwarded message ---------
From: Jatinder Kumar Sharma <sharma.jatinder@religare.com>
Date: Fri, Jun 4, 2021 at 5:34 PM
Subject: Re: Please check my resignation (Employee ID 50656)
To: Ruchi Vivek Garg <ruchi.garg@religare.com>
Dear Ruchi,
I didn't even get the trigger for this. Let me check and get back to you.
On Fri, Jun 4, 2021 at 5:26 PM Ruchi Vivek Garg <ruchi.garg@religare.com>
wrote:
> Dear Jatinder,
>
> Below employee has resigned but I did not recieve any trigger. Also the
> employee didnt recieve any mail.
> Can you please check and revert.
>
>
> 50656 Pankaj Madhusudan Patil
>
>
>
> Regards,
>
>
>
> *Ruchi Garg*
> *Sr. Manager - Human Resources *
> Religare Broking Limited, Sanghvi House, Premises No.18, Subhash Rd, Vile
> Parle( E), Mumbai - 400057
> *T*: +91 022 67288009 | *M*: 09619101238 | http://www.religareonline.com
> Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
> Teamwork
> ------------------------------
>
>
>
>
> ---------- Forwarded message ---------
> From: Pankaj Madhusudan Patil <pankaj.patil@religare.com>
> Date: Fri, Jun 4, 2021 at 5:19 PM
> Subject: Please check my resignation (Employee ID 50656)
> To: Ruchi Vivek Garg <ruchi.garg@religare.com>
>
>
> Hello Ruchi Madam,
>
> Yesterday I submitted my resignation, but not receive any confirmation on
> my email ID. Please check and confirm.
>
>
> [image: image.png]
>
>
>
>
>
>
>
> *Pankaj Madhusudan Patil*
> Relationship Manager
>
> Religare Broking Limited, Sanghvi House, Ground Floor, Premise No.18,
> Subhash Road, VileParle (East), Mumbai – 400057.
> *T*: +91 022 67288215/225 | *M*: 8652054682. |
> http://www.religareonline.com
> Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
> Teamwork
> ------------------------------
>
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| performance data issue in the customized function | Customization | Clarification | Separation Management | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on the mail query and update you the status. Thanks & Regards, Mohamed Moosa A, Kindly update
On Mon, Jun 7, 2021 at 9:29 AM Mohamed Moosa A <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jatinder Kumar Sharma,
>
> As discussed, we will check on the mail query and update you the status.
>
>
>
> *Thanks & Regards,*
> *Mohamed Moosa A*
>
> On Fri, 4 Jun at 5:36 PM , Jatinder Kumar Sharma <
> sharma.jatinder@religare.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Please check as the employee raised his resignation yesterday, however
> even I did not get the email as well as west region BHR Ruchi Vivek Garg
> also did not get the trigger.
>
> ---------- Forwarded message ---------
> , Hi Jatinder Kumar Sharma, On our analyses, we have observed the data issue (Column accepts 10 digit value but the value uploaded for 11 digits) in the Performance Record uploaded for the Emp: 50656, hence while the function query execution, the validation failed and the mail was not triggered for the same. Please check the screenshot for your reference. Thanks & Regards, Mohamed Moosa A |
Lop reversal | Dear Team, As per request, We have changed the Lop Reversal of the reported employee from our end, Kindly check from your end and share feedback, Emp_id: 11831 Customer Query: Can you please change the Lop Reversal of the Emp id : 11831 | Lop reversal | Product | Data Correction | Separation Management | Separation Management | null | null | null | Closed | created_by: 2043097241351
time: 2021-06-04 12:00:58 UTC |
resignation mail not trigger | The employee Shiraz Zakir P0971 has resigned on 22nd May 2021 and there was no resignation trigger generated. | Mail retriggered | Product | Data Correction | Separation Management | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/, Hi Pratap Singh, We will check the reported concern on resignation mail not triggered to the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Please update , Hi Pratap Singh, Post analysis we understood that due to transaction deadlock the mail was not triggered. We have retriggered the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Upload in "Shared Information Section" are not visible to Users | Have shared the picture and URL of inhouse newsletter through Shared Information section to the users. the upload went successfully >> Got confirmation message as well >> but at user end it is not visible. please refer the screen shots append here. | QA_01_ADL_2009_20138 | Product | Patch Deployment | Admin Module | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, REMINDER ....., REMINDER, Hi Jagbir Dhull, Please share with us the relevant snap to check the issue since the attached file is not getting opened at our end. Please share in the JPG or PDF format. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Jagbir Dhull, Please share with us the relevant snap to check the issue since the attached file is not getting opened at our end. Please share in the JPG or PDF format. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran,
Please find the desired data in JPEG format, the same had been uploaded in PPT format.
Best regards,
Jagbir Dhull
Deputy Manager – Human Resources
Roop Automotives Ltd.
19, Roz Ka Meo Industrial Area.
Sohna, Gurgaon (122103)
Haryana. India
Phone: +91 0124 2262383 ext. 107
Fax : +91 124 2362568
Mobile: +91 9761007779
<http://www.roopauto.com/> www.roopauto.com
E-mail : <mailto:jagbir.dhull@roopauto.com> jagbir.dhull@roopauto.com
, Hi Ramachandran,
As required pls refer following User ID and Passkey
ID 100588
Passkey JRD@1987
Best regards,
Jagbir Dhull
Deputy Manager – Human Resources
Roop Automotives Ltd.
19, Roz Ka Meo Industrial Area.
Sohna, Gurgaon (122103)
Haryana. India
Phone: +91 0124 2262383 ext. 107
Fax : +91 124 2362568
Mobile: +91 9761007779
<http://www.roopauto.com/> www.roopauto.com
E-mail : <mailto:jagbir.dhull@roopauto.com> jagbir.dhull@roopauto.com
, Hi Jagbir Dhull, We are checking on this internally and will update you once done. APM : ADL_2009_22350 (internal) Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran,
Good Morning !!
The content description is now visible, but unable to open the same.
Pls refer the screen shot below.
Best regards,
Jagbir Dhull
Deputy Manager – Human Resources
Roop Automotives Ltd.
19, Roz Ka Meo Industrial Area.
Sohna, Gurgaon (122103)
Haryana. India
Phone: +91 0124 2262383 ext. 107
Fax : +91 124 2362568
Mobile: +91 9761007779
<http://www.roopauto.com/> www.roopauto.com
E-mail : jagbir.dhull@roopauto.com <mailto:jagbir.dhull@roopauto.com>
, Hi Jagbir Dhull, We have already initiated this to internal team and working on the same. We will update you at the earliest. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Jagbir Dhull, We tried calling you today but call left unanswered, Please map the Company OUs in the application for the Share information to be shown for all employee mapped to enabled three OUs. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Jagbir Dhull, We have mapped the company OU and the Content added in the manage share information is showing in the 'Share Information'. Please find the attachment. And we are working on the HR Announcement part and will update you at the earliest. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Were busy in meetings, Lets connect tomorrow .Sent from my Galaxy
-------- Original message --------, Lets connect before lunch time.
Best regards,
Jagbir Dhull
Deputy Manager – Human Resources
Roop Automotives Ltd.
19, Roz Ka Meo Industrial Area.
Sohna, Gurgaon (122103)
Haryana. India
Phone: +91 0124 2262383 ext. 107
Fax : +91 124 2362568
Mobile: +91 9761007779
<http://www.roopauto.com/> www.roopauto.com
E-mail : jagbir.dhull@roopauto.com <mailto:jagbir.dhull@roopauto.com>
, Hi Jagbir Dhull, We are working on the HR Announcement content not able to open. We will update you once we have completed on this. APM : ADL_2009_22372 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Dear Rama, any update on this. today also we have try to upload the content in Event section (Employee Engagement >> Section Mgt>>Spot Light). the upload was successful but it is not displaying to users. , Hi Jagbir Dhull, We are working on the below request and the issue is getting fixed. APM : ADL_2009_20138 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Jagbir Dhull, The below mentioned patch has been deployed and same will be working fine. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Ticket for role rights | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Please provide rights as per the attached sheet.
And As discussed please provide rights to princi.grg@careinsurance.com<mailto:princi.grg@careinsurance.com> (A012141396) for complete offer creation with all location and provide employee creation rights for AP.
Thanks & Regards
Viresh/ Human Resource
Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon
Tel - 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Service request. | Product | Service Request | Admin Module | Setup HRMS | null | null | null | Closed | please update on this, Hi RHICL3, The mapping has already been given. Please check.
Thanks & Regards,
Alexander.c |
Resignation reason - Inactive list | Dear Team, Could you please inactive the list of resignation reason on HRMS under record resignation form. Regards, Pratibha | Data correction | Product | Data Correction | Admin Module | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratibha S Moolya, Based on your request, we have changed the status to Inactive from the "Reason master". Kindly check the same and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Thank you for deactivating the list |
DOJ Change | Hi, As per requirement the below employee DOJ should be changed to 4th June 2021. ROS1665 Malyala Vennela | DOJ correction | Product | Service Request | Employee Creation | Communication | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sabatini Hussain, From the above message, We will change the date of joining of the mentioned employee and let you know., Hi Sabatini Hussain, From the below mentioned, I have updated the DOJ for the employee, Thanks for your support Sneha.
Best Regards,
*Sabatini Shruthi Hussain *
Mob No: +91 8978173239
*HR Operations*
*Randstad Offshore Services,*
*Hyderabad*
On Mon, Jun 7, 2021 at 1:19 PM Sneha R L <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Sabatini Hussain,
> From the below mentioned, I have updated the DOJ for the employee
>
>
>
>
>
> On Mon, 7 Jun at 9:23 AM , Sneha R L <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Sabatini Hussain,
> From the above message, We will change the date of joining of the
> mentioned employee and let you know.
>
>
> 14556:1025874
>
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
|
PAN Aadhar not visible in Personal details form | Please check employee PAN & Aadhar details are not visible in personal details form, it is visible in employee master. kindly check why it is not reflecting in personal details form. Sample employee code mentioned below. 104263 - Vijay Wadivkar | Data correction | Product | Data Correction | Admin Module | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 Edg/85.0.564.63
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Preyesh Correia, PAN and AADHAR information is not visible in the application, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Preyesh Correia, We have done the one time correction for all the employees belongs to PAN and Aadhar. Kindly check the same and revert your feedback. This has been communicated at your end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
BLR- Leave & Attedance | Employee ID - ECWBLR01391 - ML has been applied from Apr 26 to Oct 24 - 182 days but we see leave has been updated till Oct 23rd. In the leave request still shows 1 day balance in ML leave type. please update the same. | Clarification | Product | Clarification | Leave Management | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shwetha R, As reported query says, leave has not taken for entire 182 days in the leave request form, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Shwetha R, Had a discussion internally, the leave will not deduct for the weekly off date so 1 day remains in the employees balance. Configuration: LEAVE_IWOHO_POPUPALERT Will allow if the to-date falls on weekly off however deduction will not happened. This has been communicated at your end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Ganapati, Can we have the same updated from your end, initially we had same concern and HRMS team had updated from the back end. Please look into the same, Hi Shwetha R, Based on your request, we have changed the status to of 25-oct-2021 as "ML-B" for the reported employee. Kindly check the attendance calendar status and revert your feedback. Note: We have updated manually from our end for the date of weekly off (24-Oct-2021) however in standard product will not deduction will not taken place for the weekly off. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Thanks you |
multiple entry of of JBN of same expenses in ERP | Dear Sumithra, Our fin team had raised an issue of receiving many JBN entry for Employee Mr Sanjoy Mukherjee. Pl check the same & revert with RCA. Thanks, Rgds, Madan KUMAR | API response delay from customer end. | Product | Clarification | Claims & Reimbursement | Claims and Reimbursments | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14546, Hi Madan Mohan, We will connect with you to discuss on the same. We need to understand the actual scenario. Thanks, Sumithra., Hi Madan Mohan, As per the data sent through a mail the following JBN number does not exist in our system. JBN00019360 JBN00019366 JBN00019373 JBN00019379 While validating the records of the transaction and the log at our end, we found the timeout expiry has happened and no validation has been provided from your end. Because of this, our system has tried pushing the data again and this might have lead to the duplication of entries. RCA: Delay in API response from your end to our system. Attaching the excel sheet and log for your reference. Please reach me for any clarification. Thanks, Sumithra. |
Leave Encashment Issue | Hi Team,
Request your clarification for EL leave encashment in the F&F settlement.
As we found that even after LWD EL balance was credited for the resigned
employees.
Please see the below screenshot for the same and confirm the below points...
1. How will the system consider the EL balance for the leave
encashment process?
2. As per the below screenshot clarification required for Leave
reversal Debit type?
3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21 credit
will accrue even after resignation..
@Jayakumaran V <jayakumaran.v@randstad.in> Please add if i'm missing any
points..
[image: image.png]
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
| clarification provided | Product | Clarification | Leave Management | Time and Attendance Management | null | null | null | Closed | Hi Thokala Umamaheswar Rao, Response for the below points. 1. How will the system consider the EL balance for the leave encashment process? Aes: As per your system configuration, EL encashment will happen once the employee deactivated from the system. The EL balance will get encashed automatically once deactivate. The minimum balance is 1 day to encash. Lesser than the balance will not encash. We can check the encashed balance in the LEAVE LEDGER report. 2. As per the below screenshot clarification required for Leave reversal Debit type? Aes: Employee received any additional credit for the respective month or year then it will automatically prorate the balance and reversed. 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21 credit will accrue even after resignation. Aes: Employee not deactivated on April 21, so the system is given credit for April month but while deactivating the employee, the system checks the last working date and reversed the additional credit. That reversed credit can be view in Leave Ledger report. Hope the clarification provided for the reported point. Please reach me at 9840101023 for more clarification. Regards Raghu.t, Thanks for the update Raghu..
@Jayakumaran V <jayakumaran.v@randstad.in> Can you please check and
confirm on the below..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
On Fri, Jun 4, 2021 at 8:50 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Thokala Umamaheswar Rao,
>
> Response for the below points.
>
> 1. How will the system consider the EL balance for the leave encashment
> process?
> Aes: As per your system configuration, EL encashment will happen once the
> employee deactivated from the system. The EL balance will get encashed
> automatically once deactivate. The minimum balance is 1 day to encash.
> Lesser than the balance will not encash. We can check the encashed balance
> in the LEAVE LEDGER report.
>
> 2. As per the below screenshot clarification required for Leave reversal
> Debit type?
> Aes: Employee received any additional credit for the respective month or
> year then it will automatically prorate the balance and reversed.
>
> 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21
> credit will accrue even after resignation.
> Aes: Employee not deactivated on April 21, so the system is given credit
> for April month but while deactivating the employee, the system checks the
> last working date and reversed the additional credit. That reversed credit
> can be
> view in Leave Ledger report.
>
> Hope the clarification provided for the reported point. Please reach me at
> 9840101023 for more clarification.
>
> Regards
> Raghu.t
>
> On Fri, 4 Jun at 3:06 PM , Thokala Umamaheswar Rao <
> uma.maheswarrao@randstadusa.com> wrote:
> Hi Team,
>
> Request your clarification for EL leave encashment in the F&F settlement.
> As we found that even after LWD EL balance was credited for the resigned
> employees.
> Please see the below screenshot for the same and confirm the
> below points...
>
> 1. How will the system consider the EL balance for the leave
> encashment process?
> 2. As per the below screenshot clarification required for Leave
> reversal Debit type?
> 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21
> credit will accrue even after resignation..
>
> @Jayakumaran V <jayakumaran.v@randstad.in> Please add if i'm missing any
> points..
>
> [image: image.png]
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
> This email message is for the sole use of the intended recipient(s) and
> may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy
> all copies of the original message.
>
> 14552:1025874
>
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
, Hi Raghu,
As discussed, the reversa is not happening as per our requirements.
Please find the attached sample cases for your reference.
Kindly check and do the needful.
Thanks & Regards,
*Jay*
human resources
*Randstad India Private Limited*
Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
On Fri, Jun 4, 2021 at 8:50 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Thokala Umamaheswar Rao,
>
> Response for the below points.
>
> 1. How will the system consider the EL balance for the leave encashment
> process?
> Aes: As per your system configuration, EL encashment will happen once the
> employee deactivated from the system. The EL balance will get encashed
> automatically once deactivate. The minimum balance is 1 day to encash.
> Lesser than the balance will not encash. We can check the encashed balance
> in the LEAVE LEDGER report.
>
> 2. As per the below screenshot clarification required for Leave reversal
> Debit type?
> Aes: Employee received any additional credit for the respective month or
> year then it will automatically prorate the balance and reversed.
>
> 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21
> credit will accrue even after resignation.
> Aes: Employee not deactivated on April 21, so the system is given credit
> for April month but while deactivating the employee, the system checks the
> last working date and reversed the additional credit. That reversed credit
> can be
> view in Leave Ledger report.
> Hope the clarification provided for the reported point. Please reach me at
> 9840101023 for more clarification.
>
> Regards
> Raghu.t
>
> On Fri, 4 Jun at 3:06 PM , Thokala Umamaheswar Rao <
> uma.maheswarrao@randstadusa.com> wrote:
> Hi Team,
>
> Request your clarification for EL leave encashment in the F&F settlement.
> As we found that even after LWD EL balance was credited for the resigned
> employees.
> Please see the below screenshot for the same and confirm the
> below points...
>
> 1. How will the system consider the EL balance for the leave
> encashment process?
> 2. As per the below screenshot clarification required for Leave
> reversal Debit type?
> 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21
> credit will accrue even after resignation..
>
> @Jayakumaran V <jayakumaran.v@randstad.in> Please add if i'm missing any
> points..
>
> [image: image.png]
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
> This email message is for the sole use of the intended recipient(s) and
> may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy
> all copies of the original message.
>
> 14552:1025874
>
--
The information contained in this e-mail communication is solely intended
for the person/legal person to whom it has been sent, and as it may
contain information of a personal or confidential nature, it may not be
made public by virtue of law, regulations or agreement. If someone other
than the intended recipient should receive or come into possession of this
e-mail communication, he/she will not be entitled to read, disseminate,
disclose or duplicate it. If you are not the intended recipient, you are
requested to inform the sender of this e-mail message of this immediately,
and to destroy the original e-mail communication. Neither Randstad N.V. nor
its subsidiaries accept any liability for incorrect and incomplete
transmission or delayed receipt of this e-mail. Randstad N.V. HR Amsterdam
no.33216172
, Hi Raghu,
Please don't do any changes in the existing reversal logic since it is
happening as per our requirement.
Thanks & Regards,
*Jay*
human resources
*Randstad India Private Limited*
Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
On Thu, Jun 24, 2021 at 11:08 PM Jayakumaran V <jayakumaran.v@randstad.in>
wrote:
> Hi Raghu,
>
> As discussed, the reversa is not happening as per our requirements.
>
> Please find the attached sample cases for your reference.
>
> Kindly check and do the needful.
>
> Thanks & Regards,
> *Jay*
> human resources
>
> *Randstad India Private Limited*
> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>
>
>
>
>
>
> On Fri, Jun 4, 2021 at 8:50 PM Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Thokala Umamaheswar Rao,
>>
>> Response for the below points.
>>
>> 1. How will the system consider the EL balance for the leave encashment
>> process?
>> Aes: As per your system configuration, EL encashment will happen once the
>> employee deactivated from the system. The EL balance will get encashed
>> automatically once deactivate. The minimum balance is 1 day to encash.
>> Lesser than the balance will not encash. We can check the encashed balance
>> in the LEAVE LEDGER report.
>>
>> 2. As per the below screenshot clarification required for Leave reversal
>> Debit type?
>> Aes: Employee received any additional credit for the respective month or
>> year then it will automatically prorate the balance and reversed.
>>
>> 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21
>> credit will accrue even after resignation.
>> Aes: Employee not deactivated on April 21, so the system is given credit
>> for April month but while deactivating the employee, the system checks the
>> last working date and reversed the additional credit. That reversed credit
>> can be
>> view in Leave Ledger report.
>> Hope the clarification provided for the reported point. Please reach me
>> at 9840101023 for more clarification.
>>
>> Regards
>> Raghu.t
>>
>> On Fri, 4 Jun at 3:06 PM , Thokala Umamaheswar Rao <
>> uma.maheswarrao@randstadusa.com> wrote:
>> Hi Team,
>>
>> Request your clarification for EL leave encashment in the F&F settlement.
>> As we found that even after LWD EL balance was credited for the resigned
>> employees.
>> Please see the below screenshot for the same and confirm the
>> below points...
>>
>> 1. How will the system consider the EL balance for the leave
>> encashment process?
>> 2. As per the below screenshot clarification required for Leave
>> reversal Debit type?
>> 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21
>> credit will accrue even after resignation..
>>
>> @Jayakumaran V <jayakumaran.v@randstad.in> Please add if i'm missing
>> any points..
>>
>> [image: image.png]
>> *Thanks and Regards,*
>>
>> *Umamaheswar Rao*
>>
>> *HRG, ROS*
>> *Hyderabad, India.*
>>
>>
>>
>> This email message is for the sole use of the intended recipient(s) and
>> may contain confidential and privileged information. Any unauthorized
>> review, use, disclosure or distribution is prohibited. If you are not the
>> intended recipient, please contact the sender by reply email and destroy
>> all copies of the original message.
>>
>> 14552:1025874
>>
>
--
The information contained in this e-mail communication is solely intended
for the person/legal person to whom it has been sent, and as it may
contain information of a personal or confidential nature, it may not be
made public by virtue of law, regulations or agreement. If someone other
than the intended recipient should receive or come into possession of this
e-mail communication, he/she will not be entitled to read, disseminate,
disclose or duplicate it. If you are not the intended recipient, you are
requested to inform the sender of this e-mail message of this immediately,
and to destroy the original e-mail communication. Neither Randstad N.V. nor
its subsidiaries accept any liability for incorrect and incomplete
transmission or delayed receipt of this e-mail. Randstad N.V. HR Amsterdam
no.33216172
, Hi Jay, Tried to reach you, we have not done any changes in Reversal logic. System cannot reverse the credit given for the worked days to the last month of employees. As per the product functionality, we do not have option to do any changes in Reversal logic. Please let us know if you have any questions. Regards Raghu.T, Hi Raghu,
Dont change any existing logic towards reversal debit for the exit
employees.
Thanks & Regards,
*Jay*
human resources
*Randstad India Private Limited*
Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
On Wed, Jun 30, 2021 at 5:40 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jay,
>
> Tried to reach you, we have not done any changes in Reversal logic. System
> cannot reverse the credit given for the worked days to the last month of
> employees.
>
> As per the product functionality, we do not have option to do any changes
> in Reversal logic.
>
> Please let us know if you have any questions.
>
>
> Regards
> Raghu.T
>
>
>
> On Tue, 29 Jun at 11:21 PM , Jayakumaran V <jayakumaran.v@randstad.in>
> wrote:
> Hi Raghu,
>
> Please don't do any changes in the existing reversal logic since it is
> happening as per our requirement.
>
> Thanks & Regards,
> *Jay*
> human resources
>
> *Randstad India Private Limited*
> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>
>
>
>
>
>
> On Thu, Jun 24, 2021 at 11:08 PM Jayakumaran V <jayakumaran.v@randstad.in>
> wrote:
>
>> Hi Raghu,
>>
>> As discussed, the reversa is not happening as per our requirements.
>>
>> Please find the attached sample cases for your reference.
>>
>> Kindly check and do the needful.
>>
>> Thanks & Regards,
>> *Jay*
>> human resources
>>
>> *Randstad India Private Limited*
>> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
>> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>>
>>
>>
>>
>>
>>
>> On Fri, Jun 4, 2021 at 8:50 PM Raghu Thangaraj <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>>
>>> Hi Thokala Umamaheswar Rao,
>>>
>>> Response for the below points.
>>>
>>> 1. How will the system consider the EL balance for the leave encashment
>>> process?
>>> Aes: As per your system configuration, EL encashment will happen once
>>> the employee deactivated from the system. The EL balance will get encashed
>>> automatically once deactivate. The minimum balance is 1 day to encash.
>>> Lesser than the balance will not encash. We can check the encashed balance
>>> in the LEAVE LEDGER report.
>>>
>>> 2. As per the below screenshot clarification required for Leave reversal
>>> Debit type?
>>> Aes: Employee received any additional credit for the respective month or
>>> year then it will automatically prorate the balance and reversed.
>>>
>>> 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21
>>> credit will accrue even after resignation.
>>> Aes: Employee not deactivated on April 21, so the system is given credit
>>> for April month but while deactivating the employee, the system checks the
>>> last working date and reversed the additional credit. That reversed credit
>>> can be
>>> view in Leave Ledger report.
>>> Hope the clarification provided for the reported point. Please reach me
>>> at 9840101023 for more clarification.
>>>
>>> Regards
>>> Raghu.t
>>>
>>> On Fri, 4 Jun at 3:06 PM , Thokala Umamaheswar Rao <
>>> uma.maheswarrao@randstadusa.com> wrote:
>>> Hi Team,
>>>
>>> Request your clarification for EL leave encashment in the F&F
>>> settlement. As we found that even after LWD EL balance was credited for the
>>> resigned employees.
>>> Please see the below screenshot for the same and confirm the
>>> below points...
>>>
>>> 1. How will the system consider the EL balance for the leave
>>> encashment process?
>>> 2. As per the below screenshot clarification required for Leave
>>> reversal Debit type?
>>> 3. Employee(ROS0181) LWD as per system is 18th Mar'21 but how Apr'21
>>> credit will accrue even after resignation..
>>>
>>> @Jayakumaran V <jayakumaran.v@randstad.in> Please add if i'm missing
>>> any points..
>>>
>>> [image: image.png]
>>> *Thanks and Regards,*
>>>
>>> *Umamaheswar Rao*
>>>
>>> *HRG, ROS*
>>> *Hyderabad, India.*
>>>
>>>
>>>
>>> This email message is for the sole use of the intended recipient(s) and
>>> may contain confidential and privileged information. Any unauthorized
>>> review, use, disclosure or distribution is prohibited. If you are not the
>>> intended recipient, please contact the sender by reply email and destroy
>>> all copies of the original message.
>>>
>>>
>
> The information contained in this e-mail communication is solely intended
> for the person/legal person to whom it has been sent, and as it may
> contain information of a personal or confidential nature, it may not be
> made public by virtue of law, regulations or agreement. If someone other
> than the intended recipient should receive or come into possession of this
> e-mail communication, he/she will not be entitled to read, disseminate,
> disclose or duplicate it. If you are not the intended recipient, you are
> requested to inform the sender of this e-mail message of this immediately,
> and to destroy the original e-mail communication. Neither Randstad N.V. nor
> its subsidiaries accept any liability for incorrect and incomplete
> transmission or delayed receipt of this e-mail. Randstad N.V. HR Amsterdam
> no.33216172
>
> 14552:1025874
>
--
The information contained in this e-mail communication is solely intended
for the person/legal person to whom it has been sent, and as it may
contain information of a personal or confidential nature, it may not be
made public by virtue of law, regulations or agreement. If someone other
than the intended recipient should receive or come into possession of this
e-mail communication, he/she will not be entitled to read, disseminate,
disclose or duplicate it. If you are not the intended recipient, you are
requested to inform the sender of this e-mail message of this immediately,
and to destroy the original e-mail communication. Neither Randstad N.V. nor
its subsidiaries accept any liability for incorrect and incomplete
transmission or delayed receipt of this e-mail. Randstad N.V. HR Amsterdam
no.33216172
, Hi Thokala Umamaheswar Rao/Jay, Noted, we have not any changes in the system and it is not feasible to do changes. Regards Raghu.T |
Remove duplicate goals | Dear Srujana, Please remove duplicate goals for ECN : R09210 Regards, Chaitali | we have removed the duplicate goals for the below-reported employee. | Product | Service Request | Performance Management | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14549, Hi Rinoy Sebastin, As per your request, we have removed the duplicate goals for the below-reported employee. Please check and revert for any further clarifications. Regards, Srujana.M, Hi Dhivya, 1 more similar ticket, please assist to correct the disconnect. R05095 Regards, Chaitali, Hi Rinoy Sebastin, As discussed over the call, we have done the required clean up for the shared employee id, please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
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