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|---|---|---|---|---|---|---|---|---|---|---|---|
RE: PL credit | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Below employees have not received PL credit for the month of April 2021.
Employee Number
Leave Type
21656
PL
21652
PL
22552
PL
Kindly check & update.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D756EA.2785DFE0]
***************************************************************************************************************************************************************************************************
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Thank you.
| fix given in month of may | Customization | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
One more employee has not received the credit for April 2021 EE 22839
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D756ED.50A18700]
, Hi Shweta Ghule Shankarrao, We will check the reported cases attached here. Please check whether these employees are serving their notice period and when their last working day falls on. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, As informed over the call, we have checked the reported cases and found that this issue has been rectified permanently on 05 may 2021. All these cases are reported for apr 2021. For april cases we request you to do manual correction. You have confirmed that there are no issues observed for month of may. Hence, we are changing the status of this point. Please reach me in case of any clarification required further. Thanks, Sumithra. |
Goals field text size issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Jay
As discussed, we request you to share the below mentioned field
character size for Goal setting form.
1. L2 Goal size less
2. Guideline measure
3. Specific measure
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Field length | Product | Service Request | Admin Module | Goal Management | null | null | null | Closed | Hi Balaji Damodaran, WE will check the reported query on goals field text size and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Please find the length of the mentioned fields. 1. L1 Goals--2500 2. Guideline measure --100 3. Specific measure --200 4.L2/other goal convert in L1 --200 Regards, Jayakrishnan. N Product Support, Hi Jay
Last year 2500 characters were accepted for all the fields.
Request you to check and confirm this please.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Thu, Jun 3, 2021 at 10:05 AM Jayakrishnan N <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> Please find the length of the mentioned fields.
>
> 1. L1 Goals--2500
> 2. Guideline measure --100
> 3. Specific measure --200
> 4.L2/other goal convert in L1 --200
>
>
>
>
> *Regards*,
> *Jayakrishnan. N*
> *Product Support*
>
> On Wed, 2 Jun at 9:29 AM , Jayakrishnan N <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> WE will check the reported query on goals field text size and will share
> the updates with you shortly.
>
>
>
> *Regards*,
> *Jayakrishnan. N*
> *Product Support*
>
> On Tue, 1 Jun at 1:19 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Dear Jay
>
> As discussed, we request you to share the below mentioned field
> character size for Goal setting form.
>
>
> 1. L2 Goal size less
> 2. Guideline measure
> 3. Specific measure
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
> This e-Mail may contain proprietary and confidential information and is
> sent for the intended recipient(s) only. If by an addressing or
> transmission error this mail has been misdirected to you, you are requested
> to delete this mail immediately. You are also hereby notified that any use,
> any form of reproduction, dissemination, copying, disclosure, modification,
> distribution and/or publication of this e-mail message, contents or its
> attachment other than by its intended recipient/s is strictly prohibited.
> Visit us at *https://www.intellectdesign.com*
> <https://www.intellectdesign.com/>
> This message (including any attachments) is intended only for the use of
> the individual or entity to which it is addressed and may contain
> information that is non-public, proprietary, privileged, confidential, and
> exempt from disclosure under applicable law or may constitute as attorney
> work product. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and (i) destroy
> this message if a facsimile or (ii) delete this message immediately if this
> is an electronic communication. Thank you.
>
> 14330:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
, Hi Balaji Damodaran, We have initiated a mail thread to our product team regard to increasing the field size and will revert you the update shortly. Regards, Jayakrishnan. N Product Support, Hi Jay
Please update on the below email.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Mon, Jun 7, 2021 at 12:30 PM Jayakrishnan N <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We have initiated a mail thread to our product team regard to increasing
> the field size and will revert you the update shortly.
>
>
>
> *Regards*,
> *Jayakrishnan. N*
> *Product Support*
>
> On Thu, 3 Jun at 4:59 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> Hi Jay
>
> Last year 2500 characters were accepted for all the fields.
>
> Request you to check and confirm this please.
>
>
> Thanks
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
>
> On Thu, Jun 3, 2021 at 10:05 AM Jayakrishnan N <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Balaji Damodaran,
>>
>> Please find the length of the mentioned fields.
>>
>> 1. L1 Goals--2500
>> 2. Guideline measure --100
>> 3. Specific measure --200
>> 4.L2/other goal convert in L1 --200
>>
>>
>>
>>
>> *Regards*,
>> *Jayakrishnan. N*
>> *Product Support*
>>
>> On Wed, 2 Jun at 9:29 AM , Jayakrishnan N <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>> Hi Balaji Damodaran,
>>
>> WE will check the reported query on goals field text size and will share
>> the updates with you shortly.
>>
>>
>>
>> *Regards*,
>> *Jayakrishnan. N*
>> *Product Support*
>>
>> On Tue, 1 Jun at 1:19 PM , Balaji Damodaran <
>> balaji.damodaran@intellectdesign.com> wrote:
>> [CAUTION: This email originated from outside of the organization, DO NOT
>> CLICK links or attachments unless you recognize the sender and know the
>> content is safe.]
>> Dear Jay
>>
>> As discussed, we request you to share the below mentioned field
>> character size for Goal setting form.
>>
>>
>> 1. L2 Goal size less
>> 2. Guideline measure
>> 3. Specific measure
>>
>> Balaji.Damodaran | Human Resources |
>> Intellect Design Arena Ltd.
>> Plot No.3/G3, SIPCOT IT Park,
>> Siruseri, Chennai 603130.
>> m: +91 8939865965
>> e: balaji.damodaran@intellectdesign.com
>> w: www.intellectdesign.com
>>
>>
>> This e-Mail may contain proprietary and confidential information and is
>> sent for the intended recipient(s) only. If by an addressing or
>> transmission error this mail has been misdirected to you, you are requested
>> to delete this mail immediately. You are also hereby notified that any use,
>> any form of reproduction, dissemination, copying, disclosure, modification,
>> distribution and/or publication of this e-mail message, contents or its
>> attachment other than by its intended recipient/s is strictly prohibited.
>> Visit us at *https://www.intellectdesign.com*
>> <https://www.intellectdesign.com/>
>> This message (including any attachments) is intended only for the use of
>> the individual or entity to which it is addressed and may contain
>> information that is non-public, proprietary, privileged, confidential, and
>> exempt from disclosure under applicable law or may constitute as attorney
>> work product. If you are not the intended recipient, you are hereby
>> notified that any use, dissemination, distribution, or copying of this
>> communication is strictly prohibited. If you have received this
>> communication in error, notify us immediately by telephone and (i) destroy
>> this message if a facsimile or (ii) delete this message immediately if this
>> is an electronic communication. Thank you.
>>
>>
> This e-Mail may contain proprietary and confidential information and is
> sent for the intended recipient(s) only. If by an addressing or
> transmission error this mail has been misdirected to you, you are requested
> to delete this mail immediately. You are also hereby notified that any use,
> any form of reproduction, dissemination, copying, disclosure, modification,
> distribution and/or publication of this e-mail message, contents or its
> attachment other than by its intended recipient/s is strictly prohibited.
> Visit us at *https://www.intellectdesign.com*
> <https://www.intellectdesign.com/>
>
> 14330:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
, Hi Balaji Damodaran, As discussed we have initiated a mail thread to our product team regard to increasing the field size and will revert you the update shortly over the mail thread. Regards, Jayakrishnan. N Product Support, Dear Jay This is not yet resolved. , Hi Balaji Damodaran, As discussed we have initiated a mail thread to our product team regard to increasing the field size and will revert you the update shortly over the mail thread. Regards, Jayakrishnan. N Product Support |
CICO Calculation | Hi Support Team, Can you check the attendance of PGC0038 for May 30, 2021, the attendance logs were reflected and AR time-based was filed properly but the CICO calculation is wrong. | Provided clarification | Product | Clarification | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14315, Hi Eric Fuertes, The clock in clock out status is showing the First In Time and Last Out Time, however the employee's attendance data for the mentioned date has a total of '5.41' hours. We have attached a screenshot of the attendance data for your reference, kindly refer the same from your end and revert us for further clarifications. |
FW: Error_Forms Pending for your Approval_K2840 | Dear Team,
Please check the issue and resolve.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
From: Pankaj Kumar [mailto:pankajkumar@globecapital.com]
Sent: Tuesday, June 01, 2021 12:30 PM
To: 'Anoop Singh'
Subject: Error_Forms Pending for your Approval_K2840
Dear Anoop,
Exam fee reimb. Showing pending but no record to display.
With Best Regards
Pankaj Kumar
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.543)
www.globecapital.com
| Data struck in queue details. | Product | Data Correction | null | Claims & Reimbursement | null | null | null | Closed | Hi Anoopsingh, We will intiate the session for the above reported query and update you the solution please provide us sometimeline. Abirami K, Dear Anoop,
Same issue is showing to me as well for employee creation (1) and Tax
Declaration (2) , please check and get it resolve.
Neeraj Bhardwaj
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.535)
www.globecapital.com
fbn-02.png
, Hi Anoopsingh, Please connect to the below link with the database connection https://fastsupport.gotoassist.com/ Key:373445249 ABirami K |
PACE – GOAL STATUS REPORT issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We have started driving the PMS for this Financial year C#18Apr21-Mar-22
In the Goal status report we have noticed that the column R & S where it
is not matching the column O.
Enclosed the file for your reference. Please analyze and fix this issue.
PACE – GOAL STATUS REPORT
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Cuatomization report issue | Customization | Patch Deployment | Performance Management | Job Data | null | null | null | Closed | Hi Balaji Damodaran, We will check the reported concern on GS report and will share the updates with you shortly.
Regards,
Jayakrishnan. N
Product Support, Hi Balaji Damodaran, As discussed we have initiated the mail to internal team regard to the mentioned issue and we shall revert you through the same mail and update you the status. Regards, Jayakrishnan. N Product Support |
Kindly guide us how to create Fixed Component | Kindly guide us how to create Fixed Component like LTA , Medical Reimbursement, Personal Allowance etc for Benlink account | company addition | Customization | Configuration | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, And also Benlink India Pvt Ltd should appear in Payslip, Hi Divya N, For the reported query, navigate to Component screen, and create the new component for Benlink Paygroup. And do the same settings as given for the Buhler Pay Group for the same component. Kindly do the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, We understood that you have created the new components in system. Kindly join the below session link for Payslip query. https://fastsupport.gotoassist.com/344780552 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, when can we connect to resolve the name and logo in Payslip, Hi Divya N, Please be informed, it is a long process to be followed. Will do the testing in UAT and then move it to Live Environment. The license key is expired in system. Post we received the license key, we will deploy it and then work on the query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, Please join the below session link and connect UAT Server https://fastsupport.gotoassist.com/696940479 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, For the reported query,we have done the configurations in UAT to check the Company Name in the Payslip and it is reflecting correct. Requesting you to follow the same steps (given below) in the Live Environment. 1. Navigate to Business Unit form and create the new OU under the Company. 2. Navigate to Company Master and create the new company for Benlink in system. 3. Navigate to Report Settings and configure the report for Benlink Company (for payslip and tax computation sheet) 4. Do the Pay Process for Benlink pay group and generate the Payslip. For logo part, we are working with our internal team. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, We have given the steps details for adding the company name in the Payslip and also guided you for doing the same in the UAT. Since you wanted to add the Logo in system, it will be taken as a change request in system. Hence we have routed the request to the Project Team(Mr. Saravanan - 9886027480) and also marked you in CC in the mail. Hence requesting you to please track the status over the mail. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Issue in Goal Setting | Dear Concerned , Please resolve below mentioned employees goal setting issues. Issue No 1 - Harshal Narayan Suke (EMP ID - 3898) he submitted his goal but his manager Tushar Anil Savkar (EMP ID - 3900) unable to view and approve Harshal goal. Issue No 2 - Shweta Vasant Mahajan (EMP ID - 3794) he submitted his goal but his manager Abhijeet Gorakshanath Gaje(EMP ID - 3842) unable to view and approve Shweta goal Issue No 3 - Rajasekhar Devireddy(EMP ID - 1130) he submitted his goal but his manager Ramesh T (EMP ID - 3842) unable to view and approve Rajasekhar goal Issue No 4 - Sohel Bilal Gazi (EMP ID - 3956) employee submitted his goal and his manager rejected goal after that when employee try to edit his goal each goal coming multiple time , can you delete multiple goal and it help employee to complete the process. Request you to resolve issue ASAP, as we need to close goal setting process today . Regards, Suchitra T S Contact Number - 9148477523 | Goal setting need to be cleared | Product | Clarification | null | Performance Management | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Suchitra T S, As per the query ,we have understood that goal setting submitted is not visible in approver screen Kindly join the session we will check the query and update you the status https://fastsupport.gotoassist.com/196168324, Hi Suchitra T S, As per your request ,We have taken the session and worked on the query .Now employees Goal setting is enable and employee can submit again .Kindly check the same and update us in case of clarification. |
Secure access Compensation details disabled | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Jay
As discussed, Compensation secure access has been disabled. Please check
and enable the secure access.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Secure form access | Product | Service Request | null | My Information | null | null | null | Closed | Hi Balaji Damodaran, We will check the reported concern on secure access and will share the updates with you shortly.
Regards,
Jayakrishnan. N
Product Support, Hi Balaji Damodaran, As requested we have maked the compensation details to secure form. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Error Screenshot | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Our employee getting below error while using adrenalin.
And this error comes randomly, Please check what is the issue??
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 - 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
[cid:image006.png@01D756E0.A1DCBCA0]
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| IIS Reset and Cookies cleared | Product | Configuration | null | Setup HRMS | null | null | null | Closed | Hi Nilesh Jaiswal, Please be informed, we are unable to reach you on 8308716346,request you to please call me for connectivity and resolve the reported concern Regards Wasim, Hi Nilesh Jaiswal, With reference to our discussion, we have cleared the cookies and restarted the IIS Server, there were no error popping,howver we will keep monitoring the same ,if error pops up we will check for an permanent fix. Regards Wasim, Resolved..
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 – 23029200 Extn: 9031
M:(+91) 9137812585
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Mobile Location not detected | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Emp id - 890422 ^ PAWANKUMAR DAMODAR SHARMA location in mobile is not getting detected and he is unable to sign his attendance since 2 days.
PFB Screenshot
[cid:image001.jpg@01D756DD.76DFAB50]
His mobile no is 9892345214. Could you pls. login his mobile app and check if you are able to detect the location and sign in attendance. Pls. provide screen shot of the evidence.
Regards,
Sonali
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
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If you are not the intended recipient, you are hereby notified
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| mobile clarification | Product | Clarification | null | null | null | null | null | Closed | Dear Sonali,
We have checked the reported employee mobile application attendance sign in option is working fine,
I have attached the screen shot for your references.
New password: adnet1
1)Please ask the employee end mobile application uninstall to install.
2) And enable the location after then see the attendance calendar
Further if any clarification please let me know.
Screen shot
[cid:a7af0099-f590-455f-9a6e-2b638624fc2c]
Thanks and Regards
Vijayakumar k
Adrenalin eSystems Ltd | Product Support Team
________________________________
|
Goal setting form to competencies | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan,
Can you please move the below employee to competencies:
1758
Mary Ann Soresca Saulog
Regards,
Amit Sangha
[cid:imagea8c90f.PNG@f3698fac.49b675fd]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image3930ad.PNG@306dbbbc.4e82d727]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image05a555.JPG@1686644b.41b86881]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
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Thank you.
| goal enabled | Product | Service Request | null | Goal Management | null | null | null | Closed | Hi Amit, Below employee goal has been moved to Predefined goal. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411. |
HR Dashboard not loading | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
HR Dashboard is not loading in the Adrenalin.
Request you to fix this issue and confirm.
[image: image.png]
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
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Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
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Thank you.
| Server turned off | Customization | Clarification | Admin Module | Application Access Management | null | null | null | Closed | Hi Balaji Damodaran, We will check the reported concern on HR Dashboard not loading issue and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran
We request you to please let us know when you are downloading the report. So that we can check with our IT team to enable the server and then we can view the report.
Regards,
Jayakrishnan. N
Product Support, Hi Jay
Still this is not resolved.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Tue, Jun 8, 2021 at 6:53 PM Jayakrishnan N <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran
>
> We request you to please let us know when you are downloading the report.
> So that we can check with our IT team to enable the server and then we can
> view the report.
>
>
> *Regards*,
> *Jayakrishnan. N*
> *Product Support*
>
> On Wed, 2 Jun at 9:28 AM , Jayakrishnan N <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We will check the reported concern on HR Dashboard not loading issue and
> will share the updates with you shortly.
>
>
>
> *Regards*,
> *Jayakrishnan. N*
> *Product Support*
>
> On Tue, 1 Jun at 11:30 AM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Dear Team
>
> HR Dashboard is not loading in the Adrenalin.
>
> Request you to fix this issue and confirm.
>
>
> [image: image.png]
>
> Thanks
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
> This e-Mail may contain proprietary and confidential information and is
> sent for the intended recipient(s) only. If by an addressing or
> transmission error this mail has been misdirected to you, you are requested
> to delete this mail immediately. You are also hereby notified that any use,
> any form of reproduction, dissemination, copying, disclosure, modification,
> distribution and/or publication of this e-mail message, contents or its
> attachment other than by its intended recipient/s is strictly prohibited.
> Visit us at *https://www.intellectdesign.com*
> <https://www.intellectdesign.com/>
> This message (including any attachments) is intended only for the use of
> the individual or entity to which it is addressed and may contain
> information that is non-public, proprietary, privileged, confidential, and
> exempt from disclosure under applicable law or may constitute as attorney
> work product. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and (i) destroy
> this message if a facsimile or (ii) delete this message immediately if this
> is an electronic communication. Thank you.
>
> 14319:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
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Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
, Hi Balaji Damodaran, As discussed we request you to please let us know when you are downloading the report. So that we can check with our IT team to enable the server and then we can view the report. Regards, Jayakrishnan. N Product Support |
Unable to do Goal Setting and appraisal - R21065 | Dear Team, Please check, where is the disconnect for captioned ECN, though all the parameters are mapped and active , he is unable to do any of this. Regards, Chaitali | below reported employee review uniq id is different. Hence the system is showing validation. Now we have corrected the same. | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14087, Hi Rinoy Sebastin, We will check the reported concern in existing connection and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Correct ECN : R19582, Still awaiting revert. Please check Regards, Chaitali, Hi Rinoy Sebastin, Kindly join the below connection https://us02web.zoom.us/j/89570794813?pwd=cnlJOVBQbFBIZ24wZ253R1NOYUhRQT09 Regards, Jayakrishnan. N Product Support, Hi Rinoy Sebastin, We have checked, below reported employee review uniq id is different. Hence the system is showing validation. Now we have corrected the same. Please check and revert for any further clarifications. Regards, Srujana.M |
FW: Adrenaline Internal system error |
Dear Support,
We would like to follow-up on the below highlighted issues. Can someone please assist on this.
· Currently we are creating employee manually which should not be happening.
· Create Job and offer management is missing / not working.
And for Bhavana for below screenshot the type of employment is not available which unable her to submit the request
Waiting for your reply at the earliest.
Thank you.
Regards,
Mona
[cid:image007.jpg@01D756CC.4B0DED40]
[cid:image008.png@01D756CC.4B0DED40]
[cid:image37e5b3.PNG@fbf4da05.4ebcb887]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageb4ccdb.PNG@6a892cfe.46ad8ba7]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MONA-LIZA P. VILLADELGADO
Recruitment Officer
T: +971 4 5961800 | Ext: 5013
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image528e68.JPG@c0368530.469f2a07]<http://www.abaninvestment.com>
From: Mona-Liza P. Villadelgado
Sent: Thursday, May 20, 2021 4:05 PM
To: 'Saravanan Mani'; 'Arun Vinayagam'; 'nidheesh.k@myadrenalin.com'; 'Charanraj S'
Cc: Amit Sangha; Tom Ward
Subject: RE: Adrenaline Internal system error
Importance: High
Dear All,
I have joiners yesterday and today and their on-boarding have not yet finalized due to the number 2 error as below. Since employee on-barding process is not yet finalized they could not be able also to do the performance once advised. This is very important.
Can you please do the needful.
Thank you.
Regards,
Mona
From: Mona-Liza P. Villadelgado
Sent: Tuesday, May 18, 2021 11:35 AM
To: 'Saravanan Mani'; Arun Vinayagam; nidheesh.k@myadrenalin.com<mailto:nidheesh.k@myadrenalin.com>; Charanraj S
Cc: Amit Sangha; Tom Ward; Bhavana Dalal
Subject: FW: Adrenaline Internal system error
Importance: High
Dear All,
Please see below; could you please assist.
1. Manually employee creation – upon submitting error –V112301 for pyramids and Prime other BU is ok so far.
2. Employee on-boarding – the Zipcode/POX and contact numbers is disabled, unable to finalize on-boarding process.
3. Confirmation Appraisal KRA detail Report – is not fix
4. From Talent Acquisition - How can we create a Job/ we can see only Manpower Requisition.
5. Offer Management – how can we make a an offer?
6. Dashboard – it is Empty
Thanks
Mona
From: Amit Sangha
Sent: Tuesday, May 18, 2021 9:05 AM
To: Mona-Liza P. Villadelgado; Elton Dasilva; Noemi Agumboy; Praveenkumar Charamparampil Thankappan; Kritika Kumar
Cc: LeeAnna Nussbaumer
Subject: FW: Adrenaline Internal system error
FYI please..
Regards,
Amit Sangha
[cid:image001.png@01D74D91.F0CF67C0]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image002.png@01D74D91.F0CF67C0]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image003.jpg@01D74D91.F0CF67C0]<http://www.abaninvestment.com>
From: Bhaskaran Ramaswamy [mailto:Bhaskaran.R@myadrenalin.com]
Sent: Tuesday, May 18, 2021 7:47 AM
To: Amit Sangha
Cc: Nidheesh Prabhakaran; Arun Vinayagam; Madhu Gogi; Asif R Mohammed; Elton Dasilva; Karthick K; Venkateswaran C; Saravanan Mani; Nidheesh Prabhakaran; Charanraj S; Senthil M
Subject: RE: Adrenaline Internal system error
Dear Amit,
Please find below the status of the focus list. We will continue to give focused attention to the issues pending.
- Current focus
1. PMS – Goal Setting – Approvers count mismatch – Fixed – We had performed a roll back earlier this month. The left over of this caused the confusion. Now we have cleared in full.
2. PMS – Goal Setting – Measurable toggle inconsistent – Fixed – Issue identified in the toggle button. We have fixed for future cases. For employees who have submitted or pending with approvers, we have rolled it back to employee for resubmission. The impacted cases are shared in a separate email to you.
3. PMS – Goal Setting – Approver – Internal system error while approving or rejecting. – WIP – Need to be observed today with help from Madhu.
4. PMS – Removing menu names which are not relevant – Fixed –
5. Confirmation Appraisal Report error – Fixed – The database was full and this caused the error. With help from Shabeer, we could get additional space and resolve this issue.
6. EOS report error – Fixed –
7. Recruitment- Adding Candidates and their profession. – WIP –
My apologies to the inconvenience caused.
Thanks & Regards
Bhaskaran
M(Dubai): +971-568154555| M(India) & Whats app:+91-9884037438 | MS TEAMS:bhaskaran.r@hr-mx.net | https://www.myadrenalin.com/
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Asif; know about the quality of services provided by me. My manager can be contacted atasif.r@myadrenalin.com<mailto:asif.r@myadrenalin.com> "
From: Bhaskaran Ramaswamy
Sent: Monday, May 17, 2021 1:59 PM
To: 'Amit Sangha' <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>; Saravanan Mani <Saravanan.Mani@myadrenalin.com<mailto:Saravanan.Mani@myadrenalin.com>>; Nidheesh Prabhakaran <Nidheesh.K@myadrenalin.com<mailto:Nidheesh.K@myadrenalin.com>>; Charanraj S <Charanraj.S@myadrenalin.com<mailto:Charanraj.S@myadrenalin.com>>
Cc: Nidheesh Prabhakaran <Nidheesh.K@myadrenalin.com<mailto:Nidheesh.K@myadrenalin.com>>; Arun Vinayagam <Arun.V@myadrenalin.com<mailto:Arun.V@myadrenalin.com>>; Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>>; Asif R Mohammed <Asif.R@myadrenalin.com<mailto:Asif.R@myadrenalin.com>>; Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>; Karthick K <Karthick.K@myadrenalin.com<mailto:Karthick.K@myadrenalin.com>>; Venkateswaran C <Venkateswaran.C@myadrenalin.com<mailto:Venkateswaran.C@myadrenalin.com>>
Subject: RE: Adrenaline Internal system error
Importance: High
Dear Amit,
We are on the job and in SOS mode. In fact I am working with Arun to bring things to normal. You will hear from me as we keep resolving these issues.
- Current focus
8. PMS – Goal Setting – Approvers count mismatch
9. PMS – Goal Setting – Measurable toggle inconsistent
10. PMS – Goal Setting – Approver – Internal system error while approving or rejecting.
11. PMS – Removing menu names which are not relevant
12. Confirmation Appraisal Report error
13. EOS report error
14. Recruitment- Adding Candidates and their profession.
Thanks & Regards
Bhaskaran
M(Dubai): +971-568154555| M(India) & Whats app:+91-9884037438 | MS TEAMS:bhaskaran.r@hr-mx.net | https://www.myadrenalin.com/
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Asif; know about the quality of services provided by me. My manager can be contacted atasif.r@myadrenalin.com<mailto:asif.r@myadrenalin.com> "
From: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>
Sent: Monday, May 17, 2021 1:43 PM
To: Bhaskaran Ramaswamy <Bhaskaran.R@myadrenalin.com<mailto:Bhaskaran.R@myadrenalin.com>>; Saravanan Mani <Saravanan.Mani@myadrenalin.com<mailto:Saravanan.Mani@myadrenalin.com>>; Nidheesh Prabhakaran <Nidheesh.K@myadrenalin.com<mailto:Nidheesh.K@myadrenalin.com>>; Charanraj S <Charanraj.S@myadrenalin.com<mailto:Charanraj.S@myadrenalin.com>>
Cc: Nidheesh Prabhakaran <Nidheesh.K@myadrenalin.com<mailto:Nidheesh.K@myadrenalin.com>>; Arun Vinayagam <Arun.V@myadrenalin.com<mailto:Arun.V@myadrenalin.com>>; Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>>; Asif R Mohammed <Asif.R@myadrenalin.com<mailto:Asif.R@myadrenalin.com>>; Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>
Subject: RE: Adrenaline Internal system error
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Bhaskar,
We are getting issues with almost all parts of Adrenalin now with several functions not working or reports not available resulting in delays in offers / settlements/transactions, employee calls/complaints and unavailability of reports.
This is indeed unfortunate that we were not informed that the upgrade to Max will result in loss of functionality/such issues in the old version. The agreed approach was to retain the working system and do a pilot of the MAX version, now we are left with 2 underperforming systems.
We are currently on a deadline to complete goal setting as well and lot of different types of issues are being reported by staff which we have been sharing with you for solution. It would be more efficient if there is an onsite resource till we clear this mess. Can you please let us know the expected time to resolve the reported concerns and confirm on site resource availability for today and tomorrow.
Regards,
Amit Sangha
[cid:image001.png@01D74D91.F0CF67C0]<http://www.abaninvestment.com/>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image002.png@01D74D91.F0CF67C0]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image003.jpg@01D74D91.F0CF67C0]<http://www.abaninvestment.com/>
From: Bhaskaran Ramaswamy [mailto:Bhaskaran.R@myadrenalin.com]
Sent: Monday, May 17, 2021 11:26 AM
To: Madhu Gogi; Saravanan Mani
Cc: Amit Sangha; Nidheesh Prabhakaran; Arun Vinayagam
Subject: RE: Adrenaline Internal system error
Dear Madhu,
We are currently looking into a critical issue in Offer process. Will take this immediately after offer resolution.
Kindly bear with us and sincere apologies for the inconvenience caused.
@Arun, fya.
Sent from handphone, please excuse typo errors.
[cid:image004.jpg@01D74D91.F0CF67C0]
-------- Original message --------
From: Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>>
Date: 17/05/2021 11:13 (GMT+04:00)
To: Bhaskaran Ramaswamy <Bhaskaran.R@myadrenalin.com<mailto:Bhaskaran.R@myadrenalin.com>>, Saravanan Mani <Saravanan.Mani@myadrenalin.com<mailto:Saravanan.Mani@myadrenalin.com>>
Cc: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>, Nidheesh Prabhakaran <Nidheesh.K@myadrenalin.com<mailto:Nidheesh.K@myadrenalin.com>>
Subject: Adrenaline Internal system error
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Bhaskaran,
Greetings !!
Many people are facing issues in approving/ rejecting goals. We have asked users to clear the cache and retry, However even after multiple tries issue remain same.
Could you please support on this urgently as we have a dead line to complete all KPIS’ at the earliest.
[cid:image005.png@01D74D91.F0CF67C0]
[cid:image001.png@01D74D91.F0CF67C0]<http://www.abaninvestment.com/>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image002.png@01D74D91.F0CF67C0]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
MADHU GOGI
Sr. Business Application Manager
M:+971 50 8572701 | T: +971 4 5961800 | Ext: 5204
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image003.jpg@01D74D91.F0CF67C0]<http://www.abaninvestment.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
| Clarification provided | Product | Clarification | eRecruitment | Office Administration | null | null | null | Closed | Please take a look at ticket #14317 raised by Mona-Liza P. Villadelgado (monaliza.perez@abaninvestment.com). Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Hi Mona, The team is working on the below point and share the update. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Hi, Hope you are using the MAX version For recruitment module please use the old application as the recruitment is not signed off on MAX. Adrenalin ME Support |
RE: Reg. Candidate to be remove | Dear Gayathri,
As discussed we have removed the below mentioned candidate from the system . We request you to please reinitiate the candidate and let us know the feedback.
Regards,
Jayakrishnan.N
Product Support
From: Gayathri Ramamoorthy PTAG <gayathri.ramamoorthy@intellectdesign.com>
Sent: 01 June 2021 10:31 AM
To: Jayakrishnan N <Jayakrishnan.N@myadrenalin.com>
Cc: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>
Subject: Reg. Candidate to be remove
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Jay,
We have wrongly updated the hiring status as "shortlisted for Interview",Kindly remove candidate from 15068 (MPR) and confirm the same on priority basis
Thanks
Gayathri R
Intellect Design Arena
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chennai - 600103, Tamil Nadu.
Direct: +914467008000 | Ext.No: 90 8697 | Mobile:7825808366
Email: gayathri.ramamoorthy@intellectdesign.com<mailto:gayathri.ramamoorthy@intellectdesign.com>
This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at https://www.intellectdesign.com<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| wrongly updated the hiring status as "shortlisted for Interview", Hence removed the candidate from backend | Product | Data Correction | null | Offer Management | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Jay,
Now i have selected the status as "MAKE OFFER" in the "Resume Shortlisting"
page. But the candidate details are not reflecting in the MAKE OFFER page.
Pls check and fix this issue on priority, the candidate joining tomorrow
Thanks
Gayathri R
Intellect Design Arena
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chennai – 600103, Tamil Nadu.
Direct: +914467008000 | Ext.No: 90 8697 | Mobile:7825808366
Email: gayathri.ramamoorthy@intellectdesign.com
On Tue, Jun 1, 2021 at 11:15 AM Jayakrishnan N <
Jayakrishnan.N@myadrenalin.com> wrote:
> Dear Gayathri,
>
>
>
> As discussed we have removed the below mentioned candidate from the system
> . We request you to please reinitiate the candidate and let us know the
> feedback.
>
>
>
>
>
> Regards,
>
> Jayakrishnan.N
>
> Product Support
>
>
>
> *, Hi Gayathri Ramamoorthy, The issue with regad to candidate not listing in make offer page is resolved and the candidate is now available in make offer. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jayakrishnan,
Now the candidate details not moving to "Offer Acceptance" page. Kindly
check and confirm
Thanks
Gayathri R
Intellect Design Arena
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chennai – 600103, Tamil Nadu.
Direct: +914467008000 | Ext.No: 90 8697 | Mobile:7825808366
Email: gayathri.ramamoorthy@intellectdesign.com
On Tue, Jun 1, 2021 at 2:53 PM Jayakrishnan N <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Gayathri Ramamoorthy,
>
> The issue with regad to candidate not listing in make offer page is
> resolved and the candidate is now available in make offer.
>
> Kindly check and let us know the feedback.
>
>
> *Regards*,
> *Jayakrishnan. N*
> *Product Support*
>
> On Tue, 1 Jun at 11:55 AM , Gayathri Ramamoorthy PTAG <
> gayathri.ramamoorthy@intellectdesign.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Hi Jay,
>
> Now i have selected the status as "MAKE OFFER" in the "Resume
> Shortlisting" page. But the candidate details are not reflecting in the
> MAKE OFFER page. Pls check and fix this issue on priority, the candidate
> joining tomorrow
>
> Thanks
> Gayathri R
> Intellect Design Arena
> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chennai – 600103, Tamil Nadu.
> Direct: +914467008000 | Ext.No: 90 8697 | Mobile:7825808366
> Email: gayathri.ramamoorthy@intellectdesign.com
>
>
> On Tue, Jun 1, 2021 at 11:15 AM Jayakrishnan N <
> Jayakrishnan.N@myadrenalin.com> wrote:
>
>> Dear Gayathri,
>>
>> As discussed we have removed the below mentioned candidate from the
>> system . We request you to please reinitiate the candidate and let us know
>> the feedback.
>>
>>
>> Regards,
>> Jayakrishnan.N
>> Product Support
>>
>> *, Hi Gayathri Ramamoorthy PTAG, As disucssed the issue has been resolved and pre joining link also sent to the candidate. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
OT entry | Hi Support Team, Can you check why these employees were unable to file their overtime entries when the date range set to 15 past dates? an error message occurs "Internal System Error Please contact your administrator". I already checked the OT entry config it was set to No of Days Allowed Before and After to 30 days. here are the employees below: ANPI0035
ANPI0037
ANPI0056
ANPI0167
PGC0381 | Clarifications needed | Geo Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, Kindly provide us the attendance date for the employee's where you are trying to file OT Entry., from May 16 to May 31, 2021, Hi Eric Fuertes, The concern has been addressed now from our end. The employee has been tagged with general shift but there are custom shift entries roasted for the mentioned date's. However we have cleared the same from our end. Kindly check the same from your end. |
Recall: Ticket [13982] - Correction required in DOJ | Jisha Aravind would like to recall the message, "Ticket [13982] - Correction required in DOJ".
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| SP Patch has been deployed with help of L3 team | Product | Patch Deployment | null | Setup Adrenalin | null | null | null | Closed | For customer Randstad Getting error while generating Leave
Balance report for for Active employee.Please check this quickly, Hi Uma Mahesh, As discussed, due to the upload of the LOP balance the report facing the issue. We will check the feasibility to corrected the report or the uploaded transaction. Regards Raghu.T , Hi Uma Mahesh, We have fixed your reported point from the back end. Now the Leave Balance reflecting fine. Not required to do any leave correction from your end. Please generate the Leave Balance report and get back to us if you have to face any challenges. Regards Raghu.T, Thanks for the update Raghu..
@Jisha Aravind <jisha.aravind@myadrenalin.com> FYI
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
On Tue, Jun 1, 2021 at 9:00 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Uma Mahesh,
>
> We have fixed your reported point from the back end. Now the Leave Balance
> reflecting fine.
> Not required to do any leave correction from your end. Please generate the
> Leave Balance report and get back to us if you have to face any challenges.
>
> Regards
> Raghu.T
>
>
>
>
>
> On Tue, 1 Jun at 1:35 PM , Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Uma Mahesh,
>
> As discussed, due to the upload of the LOP balance the report facing the
> issue. We will check the feasibility to corrected the report or the
> uploaded transaction.
>
>
> Regards
> Raghu.T
>
>
>
>
>
> On Tue, 1 Jun at 11:16 AM , Jisha Aravind <jisha.aravind@myadrenalin.com>
> wrote:
> For customer Randstad Getting error while generating Leave Balance report
> for for Active employee.Please check this quickly
>
> 14314:1025874
>
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
|
New Pay Group Creation | Hi Team, We have to create New Pay Group Chennai in the system. Request your support for the same. Thanks, Ansu Singh | new pay group created | Product | Configuration | Payroll Management | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, Please follow the below steps to configure the New pay group. 1. Navigate to the "Pay Group" form create the new pay group. 2. Navigate to the "Component" form (Please create new components if any new component creation for this pay group). 3. Navigate to the "Manage Role Player" form, choose the "Role name" and provide access for the newly created pay group. 4. If you want to change the employee pay group with the newly created pay group then use the "Employee Transfer upload" template in "Data upload". 5. Navigate to the "Compensation template", create the new Compensation template and put ticket mark in OU, Position, Grade, Location-based on your requirements. 6. Navigate to the "Ctc Component Mapping" select the Template name and align the components based on that it will reflect in the "Data Upload" form. 7. Configure Pay process To check Pay process method Go to “Global Parameters” ? Short Description ? PRtype ? select PRtype in below you can find If pay process type is, Scheduler then go “Event Scheduler” ? Category name ?Pay process ? create the scheduler with the newly created Pay group. If pay process type is “JOB” take the connection and configure the Pay process JOB. Kindly do the process if you need any clarifications on the same please update to us. Thanks & Regards, Greeshma, Hi Greeshma, I tried replicating components from Copy components, however i am unable to view the dropdown list. Request you to look into the same, also if you could take me through step 6 and 7, not able to get it. Thanks. Ansu Singh, Hi Greeshma, We have done all the steps in UAT, transferred the employee, Updated the the CTC, Still not able to process the pay. The components are not reflecting in the salary register, Please look into the same. Thanks, Ansu SIngh, Hi Ansu Singh, As discussed, please join the below session to check the same. https://fastsupport.gotoassist.com/174986072 Key: 174986072 Thanks & Regards, Greeshma, Hi Ansu Singh, We have taken the connection and guided you to create the new pay group for Chennai location in UAT. Now the pay process is running successfully for new pay group and the same has been confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma, Hi Greeshma, The Components are reflecting in the register, but the values still need to be worked upon. Please look into the formulas of PF, ESI, and IT for Chennai pay group. Thanks, Ansu Singh, Hi Ansu Singh, As discussed, component settings are wrongly mapped in UAT due to that the issues are occurred. As per your suggestion kindly restore the UAT server and let us know to proceed further. Thanks & Regards, Greeshma, Hi Greeshma, we have created new pay group in live, all is good only one component is not reflecting in the salary register: MEDICAL ELIGIBILITY MED_SAL please look into the same Thanks Ansu Singh, Hi Ansu Singh, We have guided you to create the new paygroup in live environment. Now it is working fine and the same has been confirmed from your end. Feel free to reach us for further clarification.
Thanks & Regards,
Greeshma |
Fwd: Adrenalin missing 1 goal out of 5,please check and inform pravin | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls check this also with Gajanan
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: Sushant V. Gosavi <sushant.gosavi@godrejagrovet.com>
Sent: Monday, May 31, 2021 7:09:09 PM
To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Cc: Neelam M. Kasle <neelam.kasle@godrejagrovet.com>; Astrid Lobo <astrid.lobo@godrejagrovet.com>
Subject: Adrenalin missing 1 goal out of 5,please check and inform pravin
Dear Gyanamayee,
As discussed with you, In the Adrenalin missing 1 goal out of 5,please check and inform.
[cid:image001.png@01D75650.71053CA0]
Regards,
Susshant gosavi
[http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC]
[http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg]
">
________________________________
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DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
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| Save button is enabled for employee even when form is pending for approval. | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi Gyanamayee, The employee had saved the goal while it was pending approval. Hence, was not reflecting on the approval screen. We have corrected the same now and all 5 goals are reflecting accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Hiring New Hire in HRIS | Dear Team, How to change the DOJ of a new hired colleague who has already been hired in HRIS using a future date? | DO chanGE | Product | Clarification | Admin Module | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sheralyn Racheal Ireland, DOJ cannot be changed in front date.If need to change any employee data of joining please update us We have to do this activity from backend only.Please update us in case of clarification, Hi Sheralyn Racheal Ireland, We have tried to reachyou over call to explain this but call left unanaswered , DOJ cannot be changed in front date.If need to change any employee data of joining please update us We have to do this activity from backend only.Please update us in case of clarification Kohima Gopi, Hi Kohima,
Thank you for your revert. I am looping in my colleague who needs help to correct DOJ for a colleagues.
@Manjeeta Sinha<mailto:Manjeeta_Sinha@mckinsey.com> – please do share the details with Kohima and she will help you correct it the same.
Thanks & regards,
Sheralyn Ireland
McKinsey & Company, Inc. | 10 Floor, "Zenith" Ascendas International Techpark,
C.S.I.R Road,Taramani | 600 113 Chennai | India
Direct 04442265172 | Internal 8715172
sheralyn_racheal_ireland@mckinsey.com
, Hi Kohima,
Please find the details below-
FMNO of member-303106
DOj- 06-May-21
Thanks
Manjeeta Sinha | Human Resources
Digital / McKinsey | McKinsey & Company Bangalore, India |VOIP 871 8283
, Hi Sheralyn Racheal Ireland, Please join this session and connect the Data base to connect for changing the DOJ https://fastsupport.gotoassist.com/151179432,
Hi there,
I am ooo. Please expect delay in response.
Thanks
Manjeeta
+========================================================================+
This email is confidential and may be privileged. If you have received it
in error, please notify us immediately and then delete it. Please do not
copy it, disclose its contents or use it for any purpose.
+========================================================================+
, Thank you Kohima & Sheralyn.
For other 2 hire, attendance sign in pop up is not coming. Can you also check the same?
1. 303107
2. 303105
Thanks
Manjeeta Sinha | Human Resources
Digital / McKinsey | McKinsey & Company Bangalore, India |VOIP 871 8283
, Hi Kohima,
Please ignore the below email.
Thanks & regards,
Sheralyn Ireland
McKinsey & Company, Inc. | 10 Floor, "Zenith" Ascendas International Techpark,
C.S.I.R Road,Taramani | 600 113 Chennai | India
Direct 04442265172 | Internal 8715172
sheralyn_racheal_ireland@mckinsey.com
, Hi Sheralyn Racheal Ireland, DOJ change been changed and the same have been confirmed from your end. Kindly check the same and update us in case of clarification., Please close the ticket
Thanks & regards,
Sheralyn Ireland
McKinsey & Company, Inc. | 10 Floor, "Zenith" Ascendas International Techpark,
C.S.I.R Road,Taramani | 600 113 Chennai | India
Direct 04442265172 | Internal 8715172
sheralyn_racheal_ireland@mckinsey.com
|
Family Details. | Dear Madam,
In Family details - minor - yes / no need to be changed - it is showing as disable
[cid:image001.png@01D756D0.726050A0]
Regards,
Sowmya
Assistant Manager - Human Resources
Bharat Financial Inclusion Limited
(Formerly "IndusInd Financial Inclusion Limited")
Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013
Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India.
Phone : 8096660565
Extn : 040-39356195
CIN : U65999MH2018PLC312539
[A close up of a logo Description automatically generated]
Rank # 31
Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
| Please ask the employee to select the re-select the date of birth automatically minor values will changes. | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Sowmya, As we understood from the above description, you need to enable the Minor option. This option value will fetch based on the date of birth. But you need to enable the option, these are ASPX level changes. Please ask the employee to select the re-select the date of birth automatically minor values will changes. Please check for any further clarifications. Regards, Srujana.M |
RE: Workflow tracker & leave ledger report | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
EE 21090 has raised PL request on 21st May 2021. However; details of same are not reflecting in leave ledger / leave regularization details report.
When we check the details in workflow tracker same is reflecting in the system. Also, employee did not receive mail when she raised PL request on 21-May-2021.
[cid:image006.jpg@01D756CF.AEF156F0]
[cid:image007.jpg@01D756CF.AEF156F0]
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image005.png@01D756CF.3F9B4B80]
*******************************************************************************************************************************************************************************************************************************************************
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| leave raised on 21 may and not for 21 may. | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Shweta Ghule Shankarrao, We will connect over the teams call with you to check on the reported case and will update you further on this. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, We have checked the transactions. Please note that this employee has raised the leave on 21 may 2021 for the leave date 14 jun 2021 to 23 jun 2021. The screenshot of the workflow tracker shows the raisedon record which means when the request is initiated. Please check the leave ledger report from your end again. The employee has not raised any leave for 21 may 2021. We have verified it in database. Thanks, Sumithra., |
Forms pending for approval. |
Dear Madam,
Please find the details below approvals are not seen in 2124 employee spark login.
EMP_ID
RAISED_ID
ACTIONID
FORM_NAME
RAISED_ON
APPROVAR
APPROVER_COMPANYNAME
DESIGNATION_NAME
85488
5792
S
Transfer Request 638
24-05-2021
2124
Chhayakanta Nayak-2124
GM - Operations -1
110581
5792
S
Transfer Request 638
24-05-2021
2124
Chhayakanta Nayak-2124
GM - Operations -1
107038
5792
S
Transfer Request 638
24-05-2021
2124
Chhayakanta Nayak-2124
GM - Operations -1
[cid:image001.png@01D756CE.3FB4BC60]
Regards,
Sowmya
Assistant Manager - Human Resources
Bharat Financial Inclusion Limited
(Formerly "IndusInd Financial Inclusion Limited")
Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013
Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India.
Phone : 8096660565
Extn : 040-39356195
CIN : U65999MH2018PLC312539
[A close up of a logo Description automatically generated]
Rank # 31
Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
| Transactions are moved to failed due to No record exists. | Customization | Data Correction | null | Employee Movement | null | null | null | Closed | Hi Sowmya, As discussed over the call, we have checked, below reported employee transfer requests are stuck in the queue table. Now we have cleared the transactions. Request you to ask the role player to raise the request and revert for any further clarifications. Regardsm Srujana.M |
Queries on Self appraisal | Dear Team, Could you please let us know whether the below changes are possible under Self appraisal process. 1. Over all rating should appear only for few designations (Up to principal engineers) 2. Downloading appraisal form with and without remarks 3. Enabling download option for appraisal form Please let us know if you need any clarifications. Thanks & Regards, Suresh M | Provided the clarifcation. | Product | Configuration | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Suresh M, As requested we will check the feasibility of the below points and update you on the status. , Hi Suresh M, As discussed over the call, Please find the below points 1.we don't have an option for overall rating for few designations. 2. Please use the below forms to check the Appraisal details a. All Score b. Goals Summary Report 3. You can Check Self-appraisal details in Self Appraisal Report |
salary issue | Dear Team We have checked, below reported employees, CTC details have been uploaded after the attendance cut-off date. Hence it moved to future tables. Now we have moved the same to current tables. Please do the pay process and revert for any further clarifications. Customer Query: The Reported employee salary is coming in Negative value Please check and confirm from our end.. EMPLOYEE CODE EMPLOYEE NAME BASIC StatBonus HRA LTA_SAL SPL_ALLOW GROSS_EARN Remarks 1804 Pranab Hazarika -98413 -8197 -39368 -9842 -208796 -364616 Salary Coming in negative 3749 Jitendra Kumar Singh -84000 -7000 -33600 -8400 -58576 -191576 Salary Coming in negative | Provided the clarification | Product | Clarification | null | Salary | null | null | null | Closed | created_by: 2043097241351
time: 2021-06-01 04:26:51 UTC |
Salary issue | Dear Argha Ghosh, As discussed over the call, We have resolved the below issue, Request you to do the pay process and share your feedback for any further clarifications. Customer query: Dear Team, Below mentioned employee's joining date is 21/05/21, but his salary is coming in the current month's payroll. Please check and do the needful. PAYGROUP NAME EMPLOYEE CODE EMPLOYEE NAME DOJ Executive to Senior Manager 17944 Ajit Kumar Suman 21-May-21 | Pay process date changed | Product | Data Correction | null | Salary | null | null | null | Closed | created_by: 2043097241351
time: 2021-06-01 04:22:57 UTC |
Goal setting error | The employee has raised 4 goals, but the approver can see only 3 goals are pending for approval. (0006784) Rahul Rameshchand Jain | null | null | null | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/discussions/topics/44001015480, Ticket handle by Sumithra |
salary issue | Dear Team, As per your request, we have corrected the stipend decimal values. Request you to do the pay process and share your feedback for any further clarification Customer Query: Please check the formula of Stipend, as it is coming in a fraction figure in our salary register. Please change the same on priority, please..... EMPLOYEE CODE EMPLOYEE NAME Stipend APR10 Satyam Kumar 8129.03 APR11 Ajay Kumar Prajapati 8129.03 | Nearest value changed | Product | Data Correction | null | Salary | null | null | null | Closed | created_by: 2043097241351
time: 2021-06-01 04:19:03 UTC |
Salary issue | Dear Team, From the below description the reported employee (17748) Gross earning is reflected now, And Rest of the employees Pay group changed this month, So kindly upload the CTC and then run the pay process and share your feedback, Further if any clarification please let me know. Customer Query: Gross earnings are coming "0" of the below-mentioned employees in our sal register for May 21. Requesting you to please check the same and do the needful. Please take the issue on priority, please ..... EMPLOYEE CODE EMPLOYEE NAME 17748 Chandan Kumar Biswal 08900 Manoj Kumar Gupta 02790 Rajan Sekh 03358 Debobrata Mondal 04125 Raju Das | Provided the clarification | Product | Clarification | null | Salary | null | null | null | Closed | created_by: 2043097241351
time: 2021-06-01 04:15:51 UTC |
Payroll | Dear Team, We have analyzed the reported employee data updated on Future Transaction, Now we have resolved the issue from our end. Customer Query: Our 243 CSR is confirmed this month, and we have uploaded their CTC (file attached) , but the value of Bonus is not reflecting in the Salary Register. Please check the formula, as the Bonus value (Basic * 8.33%) is the calculative figure which is related to Basic salary. | Ctc upload issue | Product | Data Correction | null | Salary | null | null | null | Closed | created_by: 2043097241351
time: 2021-06-01 04:12:17 UTC |
Telerik Vulnerability | We have to update/remove files to latest one, On E2econnect
Production & Dev Servers both we need help from Adrenalin Team because it is a part of
e2econnect software. | VAPT PAtch | Product | Patch Deployment | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14298, Hi Triveni Nalage, Please connect on below link to check and assist on the vulnerabilities reported . https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Triveni Nalage, With reference to discussion with Gajanand,we have now deployed the patch to arrest Telerik Vulnerability, please re run VAPT test and share the status to us. Regards Wasim |
Weekly off change | Weekly off change for Nilesh Dhebe(0653) effective 1st June 2021 Current : Saturday & Sunday Change: Sunday & Monday | null | Product | Clarification | Attendance Management | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Triveni Nalage, Please connect on below link to check and assist on the Weekly off updates. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Triveni Nalage, Please connect on below link to check and assist on the Weekly off updates. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Will connect tomorrow
Regards,
Triveni
At Dana, honesty and integrity always come first with Safety!
______________________
[cid:image003.png@01D758A2.86CB5DE0][Dana]
, Hi Triveni Nalage, Please connect on below Link to check and assist on the reported concern https://us02web.zoom.us/j/3963544585?pwd=ZkNMVHdJTzJjTEhYNTdpYmNlRzhBZz09 Regards Wasim, Hi Triveni Nalage, Please be informed, we have been following up for connectivity to resolve your concern, request you to please share your convenient timings to connect and resolve the same. Regards Wasim, Not resolved yet
Regards,
Triveni
At Dana, honesty and integrity always come first with Safety!
______________________
[cid:image003.png@01D76837.4D6F51B0][Dana]
, Hi Triveni Nalage, Please connect on below Link to resolve your concern and call at 9962261263 https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 , We can not use Zoom
Share goto assist link
Regards,
Triveni
At Dana, honesty and integrity always come first with Safety!
______________________
[cid:image001.png@01D76837.B1787330][Dana]
, Hi Triveni Nalage, Please connect on below Go to Assist Link https://fastsupport.gotoassist.com/647686518 Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 , Hello
Shall I connect now
Regards,
Triveni
At Dana, honesty and integrity always come first with Safety!
______________________
[cid:image001.png@01D768DE.66CBF530][Dana]
, Hi Triveni Nalage, Please connect on below Link ,we will close the concern https://fastsupport.gotoassist.com/626901983 Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 , Hi Triveni Nalage, With reference to our discussion,we have now created new calendar and marked the weekly off's as Sunday and Monday ,we then made use of employee movement form to map the employee to a new calendar. Request you to please make use of Holiday Master upload to mark the Holidays for the year for the new calendar. Post execution of weekly off the attendance calendar will get updated Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 |
OT hours wrong in adrenalin system | Dear Team, Please be informed that the OT hours are wrongly calculated in the overtime APAC for most of the staff. Kindly please assist on this matter. Attached screen shot for your kind perusal. | Code Fix | Geo Product | Patch Deployment | Attendance Management | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14296, Hi Micheall Shearah a/p David Raja, We believe the reported problem are only on Holiday/Weekoff raised OT's. Please confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Dear Priya,
Please be inform that even for normal days also not correct.
Regards,
Micheall Shearah
HR Assistant
Human Resource
t : +6 03 7727 8606 ext 143 | f : 03 7727 3707 | e : micheall@mtradeasia.com<mailto:micheall@mtradeasia.com>
[A picture containing graphical user interface Description automatically generated]<http://merchantrademoney.com/>
[ico-fb]<https://www.facebook.com/mtradeasia> [ico-ig] <https://www.instagram.com/merchantradeasia/> [ico-yt] <https://www.youtube.com/channel/UCqNixUpC8o9akwL2yZv1qvQ> [ico-in] <https://www.linkedin.com/company/merchantradeasia>
, Hi Micheall Shearah a/p David Raja, Issue identified & fixed for holiday & week off scenario. Please check for all employees. normal days : Please check the Slab form, OT hours will be updated based on the slab minutes. Ex:for employee 3222 shared over whatsapp. OT working hours = Total worked mins - Shift hours (659-540) OT hours : 119 mins --this falls on below slab. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Dear Priya, Noted and thank you. |
shift master-Branch | Dear Team, Kindly please run the attached shift master (both sheets) at the back end as it is backdated and also please run for the OT data too. | Shift update for past date | Product | Data Correction | null | Shift and Scheduling | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13890, Hi Micheall Shearah a/p David Raja, Needful done as per request. Please check & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Dear Priya, Thank you. |
Testing Freshdesk with CC | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Just a testing, using my email account to raise ticket in Freshdesk with CC.
Thank you.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Freshdesk | Product | Clarification | null | Security | null | null | null | Closed | Hi MARY JANE JOSEF TENORIO, Hope the CC, functionality works. Please check & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, For testing purposes only. Sending my response using Adrenalin Freshdesk (with default on Add people to conversation: ask.adrenalin@myadrenalin.com and jaquino@feu.edu.ph since I have included them in raising ticket using my FEU email)., Hi MARY JANE JOSEF TENORIO, Noted Jane. Please check & revert us incase of any problem persist. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Thank you. Please close this ticket as we have finished testing Freshdesk with applicable cc: |
FW: Goal updation in adrenalin | Pls check.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
From: Sumathi R
Sent: Tuesday, June 1, 2021 8:39 AM
To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com>
Subject: RE: Goal updation in adrenalin
Dear Gyanamayee,
Splitted weightage : Still showing total weightage of all selected goal(s) should be equal to 100. Please check and revert.
[cid:image001.png@01D756C1.9F3C1230]
From: Sumathi R
Sent: Monday, May 31, 2021 8:42 PM
To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>>
Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>
Subject: RE: Goal updation in adrenalin
Dear Gyanamayee,
Updated again, still facing issue. Please help
[cid:image002.png@01D756C1.9F3C1230]
From: Sumathi R
Sent: Monday, May 31, 2021 8:15 PM
To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>>
Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>
Subject: Goal updation in adrenalin
Dear Gyanamayee,
I am facing issue while uploading goals.
Please check.
[cid:image003.png@01D756C1.9F3C1230]
Regards,
Sumathi
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
| Clarification | Product | Clarification | null | Goal Management | null | null | null | Closed | Hi Gyanamayee,
As discussed, request you to please connect with user and check if employee is selecting 100 weightage correctly.
Regards,
Gowtham. N
Product Support
Adrenalin eSystems Limited
Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, As confirmed over the remote session, the user was not selecting any goals and trying to submit the form. Once goals were selected, the form got submitted successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Error in Attendance sign-in | Hi, Some of our employees are encountering an error when using attendance sign-in using the mobile app. We have already checked that their device GPS Location has been turned on and the attendance field in the Employee Movement Module has been set to (Desktop/Home/Mobile). Please see the atteched video for reference. | Shift havnt roasted | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Zigmort Jelaver Ragudo, Kindly provide us the employee code.
Regards,
Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Zigmort Jelaver Ragudo, Upon checking shift haven't roasted for the employee. Kindly roast the shift & then try doing sign in. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
new shift | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team Adrenalin,
We are trying to add a new shift in the shift master. I indicated the same details for Holiday and Weekly off but encountered an error, please see screen shot:
[cid:image002.jpg@01D756D1.10795660]
For your assistance please.
Thanks,
[cid:image003.png@01D756D1.10795660]
This email and any files transmitted with it are confidential and may contain privileged and confidential information, including personal information protected by privacy laws. It is intended only for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, destroy all copies of the original message, and delete this e-mail from your system. This transmission may include personal information, which is protected by the Data Privacy Act of 2012. You hereby agree to use reasonable care necessary to prevent misuse of or unauthorized access of any personal information. You may only use or disclose the personal information for the purpose intended in this communication. You are only authorized to retain the personal information for as long as necessary to accomplish this purpose or as may be prescribed by law. Thereafter, you shall promptly return the document to the sender or destroy all copies of the document containing the personal information. GADC assumes no liability for direct and/or indirect damages arising from the user's use of GADC's e-mail system and services. Users are solely responsible for the content they disseminate. GADC is not responsible for any third-party claim, demand, or damage arising out of use the GADC's e-mail systems or services.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification provided | Product | Clarification | null | Absence | null | null | null | Closed | Hi VIVIAN SALVADOR, We would like to inform you that, if we create a shift with the same timings as the Holiday and WeeklyOff shift's but the shift will not behave the same as the Holiday and WeeklyOff. However you are unable to create a shift with the same timings for a custom shift. Kindly try creating a general shift with the necessary timings or provide a different start time and end time, so that we can update the shift type via back-end or update the shift timings if necessary from your end., Hi Team,
I tried this start and end time (please see screenshot) but it seems all the shift colors I have selected already exist. I tried several colors already. I tried creating using General and Custom Shift type
[cid:image001.jpg@01D756EA.8A1CFAD0]
Thanks,
[cid:image002.png@01D756EA.8A1CFAD0]
, Hi VIVIAN SALVADOR, Since you are facing the color already exists error message, kindly try creating the shift from your end by providing all the data's and in the 'Shift Color' type '#FBCDEF' and try to create the shift. Kindly try and revert us with the feedback., Thanks. Shift name – unplugged day already created.
[cid:image001.png@01D756F5.04ED0F20]
Thanks,
[cid:image002.png@01D756F5.04ED0F20]
, Hi VIVIAN SALVADOR, Since the shift has been created and the issue addressed in this ticket is resolved. We are closing this ticket from our end., Thanks
[cid:image001.png@01D756F6.50610C80]
|
Uploading in Field 4 - Miscellaneous | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Tammy M. Jimenez has shared a OneDrive for Business file with you. To view it, click the link below.
<https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw>
[https://r1.res.office365.com/owa/prem/images/dc-xlsx_20.png]<https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw>
Employee_Basic_Info_update (4).xls<https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw>
Hi Adrenalin Team,
Maam Vivian is uploading for Field 4 and had encountered this error. Attached also is the template used in uploading. Thank you
[cid:6cc637d9-9d71-4107-b60a-44ab6a5d159c]
This email and any files transmitted with it are confidential and may contain privileged and confidential information, including personal information protected by privacy laws. It is intended only for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, destroy all copies of the original message, and delete this e-mail from your system. This transmission may include personal information, which is protected by the Data Privacy Act of 2012. You hereby agree to use reasonable care necessary to prevent misuse of or unauthorized access of any personal information. You may only use or disclose the personal information for the purpose intended in this communication. You are only authorized to retain the personal information for as long as necessary to accomplish this purpose or as may be prescribed by law. Thereafter, you shall promptly return the document to the sender or destroy all copies of the document containing the personal information. GADC assumes no liability for direct and/or indirect damages arising from the user's use of GADC's e-mail system and services. Users are solely responsible for the content they disseminate. GADC is not responsible for any third-party claim, demand, or damage arising out of use the GADC's e-mail systems or services.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Confirmation needed | Product | Configuration | null | Employee Information | null | null | null | Closed | Hi TAMMY JIMENEZ, Please be informed that, the mentioned error message indicates that the given name is not found in the master table. Kindly confirm whether the provided value is already updated in Master Name 4, because we are unable to update the new value via upload. , This is okay already. There was a problem with the spacing of the text but it is already correct now. Thank you
________________________________
, This has been completed.
________________________________
|
Fwd: May'21 - Monthly Payroll Inputs | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Normally, any post cut of date inputs for the month will be considered for
next month payroll.
However, the PLB change alone is affecting the current month itself.
(Like Telephone, fuel, reimbursements, meal vouchers etc., if the C&B
changes after cut off date and if we process their salary, then though we
have not been advised to consider for this month, system is considering the
same )
Request you to check and fix it and confirm.
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
---------- Forwarded message ---------
From: Hariprasanna S HR <hariprasanna.s@intellectdesign.com>
Date: Mon, May 31, 2021 at 11:40 AM
Subject: Re: May'21 - Monthly Payroll Inputs
To: Ns Rajesh HR <ns.rajesh@intellectdesign.com>
Cc: Kumaresan Sekar HR <kumaresan.sekar@intellectdesign.com>, Jayasurya
Jayaseelan HR <jayasurya.jayaseelan@intellectdesign.com>
Hi Rajesh,
All these associates have raised after payroll cut off. We will have this
advised along with June 2021 payroll.
Regards,
Hari Prasanna S
On Sat, May 29, 2021 at 4:04 PM Ns Rajesh HR <ns.rajesh@intellectdesign.com>
wrote:
> Hi Hari,
>
> The below associates have been allocated with Sodexo amount but their
> names were not there in the new card list.
> While uploading the sodexo payment, I found the difference. Please check
> and confirm.
>
> Also, without the card, we can't pay the amount and they need to wait for
> next month for their sodexo amount.
>
> PAYGROUP EMPLOYEE CODE EMPLOYEE NAME
> Polaris - Chennai 21U Dineshkumar Thangavel
> Polaris - Chennai 22D Subasaranya Murugan
> Polaris - Chennai 24X Saurabha Gupta
> Polaris - Chennai VQ9 Amit Baburao Bhogekar
> PRIL 1RY Deepak Dhyani
> PSL_SENIORS 1YB Manju MK
>
>
> thanks & regards,
> ns.rajesh, payroll services,
>
> ---------------------------------------------------------------------------------------
> This is the gist of all worship – to be pure and to do good to others.
> Swamy Vivekananda.
>
>
> On Fri, May 21, 2021 at 1:07 PM Hariprasanna S HR <
> hariprasanna.s@intellectdesign.com> wrote:
>
>> Hi Rajesh,
>>
>> PFA, the details for your reference.
>>
>> New ID Name Str Eff Dt
>> B8W Prabu.K 1-Apr-21
>> 12Y Chandramouleeswar Bacham Reddy 1-May-21
>> 1FM Balagurunathan Krishnamurthy 1-May-21
>> 1UV Lovely Kumari 1-May-21
>> 1Y9 Harshini Gudipally 1-Apr-21
>> 1YC Raghav Srinivas Vijayaprasad 5-Apr-21
>> 1YM Monika Jayant Deshmukh 7-Apr-21
>> D7C Ananth Ramasubbu 1-May-21
>> L8L Ashwini M L 1-May-21
>> N7H Christopher Francis Dsouza 1-May-21
>> X8X Sundararajan Manakavalam 1-May-21
>> Z7H Cathereena Ebenezer Selvaraj 1-Apr-21
>> B44 Amit Singh 1-May-21
>>
>> Regards,
>> Hari Prasanna S
>>
>> On Fri, May 21, 2021 at 12:49 PM Ns Rajesh HR <
>> ns.rajesh@intellectdesign.com> wrote:
>>
>>> Thank you Hari, also please send us the Sodexo new card details in an
>>> excel sheet, ID Name, Effective Date.
>>>
>>>
>>> thanks & regards,
>>> ns.rajesh, payroll services,
>>>
>>> ---------------------------------------------------------------------------------------
>>> This is the gist of all worship – to be pure and to do good to others.
>>> Swamy Vivekananda.
>>>
>>>
>>> On Fri, May 21, 2021 at 11:42 AM Hariprasanna S HR <
>>> hariprasanna.s@intellectdesign.com> wrote:
>>>
>>>> Hi Rajesh,
>>>>
>>>> PFA, the payroll inputs for the month of May'21.
>>>>
>>>> --
>>>> Regards,
>>>> Hari Prasanna S
>>>> Extn - 8991
>>>>
>>>>
>>
>> --
>> Regards,
>> Hari Prasanna S
>> Extn - 8991
>>
>>
--
Regards,
Hari Prasanna S
Extn - 8991
--
This e-Mail may contain proprietary and confidential information and is
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| Post cutoff date changes | Product | Clarification | Payroll Management | Salary | null | null | null | Closed | Hi Ns Rajesh, From the below query we understood that post cut of date inputs for the month will be considered for next month payroll. However, the PLB change alone is affecting the current month itself. We will analyze the reported query and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Rajesh, we are checking the below query regard to the PLB change post cut of date inputs for the month will be considered for next month payroll. However system is considering current month itself with our internal team and we shall revert the update shortly. Regards, Jayakrishnan. N Product Support |
ADRENALIN CLEANUP | SAFE TABLES, MAIL, PAYSLIP | For removal of old safe Tables. For archiving of Mail and checking if payslip archiving is ongoing. | Deleted and archived | Product | Data Correction | null | My Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lean Edgar L Sibulo, Kindly provide connection via teams to resolve the mentioned concern., Hi Lean Edgar L Sibulo, As mentioned, we have deleted the necessary table's and the mail has been archived. Kindly check and confirm from your end. , Checked and confirming. |
Validation on excessive time posted to Adrenalin time sheet | Hi we would like to clarify how the time sheet works, is it correct that the time sheet allow the user to input multiple activities (4 activities x 12 hours) with the total hours of 48 which is excessive to the whole project "From time" 7:00 and "To Time" 19:00 that should be 12 hours only | Awaiting user input | Product | Clarification | Time Sheet Management | Timesheet Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14235, Hi Zigmort Jelaver Ragudo, May we know where it is shown as 48 hours in system please. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, In the "Total hours" align to Project Name, Hi Zigmort Jelaver Ragudo, We have raised the concern to our PRODUCT team. we shall keep you posted. APM : ADL_2009_22268 Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Internal APM - ADL_2009_22268 , Hi Zigmort Jelaver Ragudo, As discussed today, we cannot able to simulate the issue in prod. But we shall wait for user feedback to understand how employee is submitting the transaction. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
Fwd: settlement entry | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Pls call Saileena in this regard and help to resolve the issue.
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: SAILEENA SARKAR <saileena@salarpuriagroup.biz>
Sent: Wednesday, June 2, 2021 4:11:25 PM
To: Tanuj Mukherjee <tanuj@salarpuriagroup.biz>
Subject: settlement entry
dear tanuj
the bonus calculation is zero and LTA does not get calculated on pro rata basis for final settlement calculation.
please help.
settlement incomplete for 0034 and 0247.
With Regards,
Saileena Sarkar
Sr Executive- HR
[cid:9bee1a3d-59bf-41e4-a306-7f8b43b4c7e0]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
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Thank you.
| Reimbursement year is not changed | Product | Clarification | Claims & Reimbursement | Salary | null | null | null | Closed | Hi Tanuj Mukherjee, we will check the settlement details for the reported employee and call back for any clarification required. Abirami K, Pls call saileena for any query @ +919874079111
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
, Hi Tanuj Mukherjee, During our analysis, we found that reimbursement year is not changed in the form reimbursement types. For every year have to change the year and upload the eligibility and run the general crs credit for the employee. And for this case you have to do the adjustment since the employee is inactive pls make the changes for others. And for bonus issue , bonus pay component is variable component and need to provide the input for the same and do the process. For any further calrificatiom please reach 7401376414 and open the ticket, And the given number is not reachable. Abirami K, Pls tell me the process to change the reimbursement year.
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:55f9528a-f338-41b6-a9b2-e66550f7dfc4]
________________________________
, Hi Tanuj Mukherjee, Navigate to the form called reimbursement type and change the period from and to dates accordingly and provide the eligibility to an employee and change the year in the adrenalin configuration editor to the config crs_credit_month and run the form called crs monthly credit. Abirami K |
Attendance regularization and Leave approval of SMG | SMG's attendance regularization shouldn't be marked to Arun Raste- MD and CEO wherein Leaves of SMG should be marked to Mr.Arun Raste. | null | Product | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14431, Hi Ruchira More, We will check the workflow and will update you on this. Thanks, Sumithra., Hi Ruchira More, We have checked your workflow and for both AR and leave request, the approver is set as reporting authority. This is a common workflow set for all the employees across the organization. Any changes in the same will impact all the employees. Please check the same from you end and update us. Please provide us your direct number or reach us at 7358276857 for any clarification. Thanks, Sumithra., Hi Ruchira More, We are trying to reach you at 9930984824 but the call was left unanswered. The workflow is common for all the employees. Please check this from your end and reach us for any clarification. Thanks, Sumithra., Hi Ruchira More, As discussed over the call, please check with your team and update us for further assistance if required. Thanks, Sumithra. |
Query on changing reporting manager to CIC for MD n CEO | Will there be any repercussion if the "reporting to" for MD&CEO is changed to CIC. Kindly let us know any alternative if any. | consequences of reporting to changes explained. | Product | Clarification | Employee Creation | Job Structure | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ruchira More, We need to discuss on this. Please provide your contact number to us or reach us at 7358276857 . Thanks, Sumithra., Hi Ruchira More, We are trying to reach you at 9930984824 but the call was left unanswered. If the reporting to is moved to CIC , the forms for approval will also move to CIC from the time they reporting is changed. The CEO or MD may not have the access to forms if reporting is changed, if he is not in any role. The major consequence is the approval, data visibility. Please reach me for any clarification. Thanks, Sumithra., Hi Sumithra,
As discussed, kindly find attached the screenshot for your reference.
[image: image.png]
Regards,
<https://www.youtube.com/user/trustncdex> <https://twitter.com/ncdex>
<https://www.linkedin.com/company/27547/>
<https://www.facebook.com/TrustNCDEX/>
Ruchira More
Consultant
[image: agridex_logo]
National Commodity & Derivatives Exchange Limited
<#SignatureSanitizer_SafeHtmlFilter_>
+91 9930984824 <#SignatureSanitizer_SafeHtmlFilter_>
+91 22 66406575 <#SignatureSanitizer_SafeHtmlFilter_>
human.resources@ncdex.com
<https://mail.google.com/mail/?view=cm&fs=1&to=human.resources@ncdex.com>/
askus@ncdex.com
<https://mail.google.com/mail/?view=cm&fs=1&to=askus@ncdex.com>
Toll-free number 1800 266 2339 / 1800 103 4861
<#SignatureSanitizer_SafeHtmlFilter_>
On Thu, Jun 3, 2021 at 5:28 PM Sumithra Ramasamy <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Ruchira More,
>
> We are trying to reach you at 9930984824 but the call was left unanswered.
> If the reporting to is moved to CIC , the forms for approval will also move
> to CIC from the time they reporting is changed. The CEO or MD may not have
> the access to forms if reporting is changed, if he is not in any role.
> The major consequence is the approval, data visibility.
>
> Please reach me for any clarification.
>
> Thanks,
> Sumithra.
>
>
>
>
> On Thu, 3 Jun at 10:44 AM , Sumithra Ramasamy <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Ruchira More,
>
> We need to discuss on this. Please provide your contact number to us or
> reach us at 7358276857 .
>
> Thanks,
> Sumithra.
>
>
>
>
> On Wed, 2 Jun at 7:35 PM , Ruchira More <human.resources@ncdex.com>
> wrote:
> Will there be any repercussion if the "reporting to" for MD&CEO is changed
> to CIC. Kindly let us know any alternative if any.
>
> 14431:1025874
>
--
Experience *'tick-by-tick*' broadcast on NCDEX's NextGen trading
platform. **www.ncdex.com <http://www.ncdex.com/>**
*Tweet: @ncdex,
Facebook: TrustNCDEX, Youtube: NCDEX Ltd.*
**
*Disclaimer:*
*This email
and any and all attachment/s hereto are intended solely for the
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*All
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attachment/s by a third party or otherwise. NCDEX disclaims all liability
for any loss or damage whatsoever arising out of or resulting from the
receipt, use, transmission or interruption of this email. Any views or
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, Hi Ruchira More, As discussed, we have made the reporting to of the employee as null from the back end as he is the CEO of the company.Go to 'Routing Configurator' from admin id and set auto approval 'Yes' for leave request and Attendance Regularization forms. Please reach us for any assistance. Thanks, Sumithra., Resolved
<https://www.youtube.com/user/trustncdex> <https://twitter.com/ncdex>
<https://www.linkedin.com/company/27547/>
<https://www.facebook.com/TrustNCDEX/>
Ruchira More
Consultant
[image: agridex_logo]
National Commodity & Derivatives Exchange Limited
<#SignatureSanitizer_SafeHtmlFilter_>
+91 9930984824 <#SignatureSanitizer_SafeHtmlFilter_>
+91 22 66406575 <#SignatureSanitizer_SafeHtmlFilter_>
human.resources@ncdex.com
<https://mail.google.com/mail/?view=cm&fs=1&to=human.resources@ncdex.com>/
askus@ncdex.com
<https://mail.google.com/mail/?view=cm&fs=1&to=askus@ncdex.com>
Toll-free number 1800 266 2339 / 1800 103 4861
<#SignatureSanitizer_SafeHtmlFilter_>
On Thu, Jun 17, 2021 at 3:49 PM Adrenalin eSystems LTD <
myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Ruchira More,
>
>
> Reminder for 10th Day for ticket ID [14431] on status as Pending Customer.
> Please confirm us with your feedback for closure.
>
>
> Regards,
>
> Adrenalin Support
>
> 14431:1025874
>
--
Experience *'tick-by-tick*' broadcast on NCDEX's NextGen trading
platform. **www.ncdex.com <http://www.ncdex.com/>**
*Tweet: @ncdex,
Facebook: TrustNCDEX, Youtube: NCDEX Ltd.*
**
*Disclaimer:*
*This email
and any and all attachment/s hereto are intended solely for the
addressee/s, are strictly confidential and may be privileged. If you are
not the intended recipient, any reading, dissemination, copying or any
other use of this e-mail and the attachment/s is prohibited. If you have
received this email in error, please notify the sender immediately by email
and also permanently delete the email. Copyright reserved.*
*All
communications, incoming and outgoing, may be recorded and are monitored
for legitimate business purposes. NCDEX is not responsible for any damage
caused by virus or alteration of the e-mail or the accompanying
attachment/s by a third party or otherwise. NCDEX disclaims all liability
for any loss or damage whatsoever arising out of or resulting from the
receipt, use, transmission or interruption of this email. Any views or
opinions expressed in this email are those of the author only.*
|
Request Creation of UserID for the New PM | Hello AES Team, May I please request to register / add Mr. Ronnel M. Bonifacio to Freshdesk. He is the new Project Manager for HRIS Project. Please refer to the details provided below: email address: bonifacio_rm@pbb.com.ph role: Project Manger | Freshdesk login | Product | Service Request | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Andrea Eugenio, Activation email triggered to the mentioned email id. Please activate the login. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com,
Hi Priyadharshini. K,
Sorry for the late response. I already activate the log in of the said request.
Thank you and God Bless!
Regards,
------------------------------------
Ronnel M. Bonifacio
Project Management Group
-----------------------------------
Disclaimer: THIS message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use, disclosure/dissemination, copying or storage, reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited.
----- Original Message -----
, Hi Andrea Eugenio, Noted with Thanks. Please close the ticket from your end. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priyadharshini. K, I am able to access and the tickets are viewable already. Thank you and God Bless! Regards, ------------------------------------ Ronnel M. Bonifacio Project Management Group ----------------------------------- Disclaimer: THIS message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use, disclosure/dissemination, copying or storage, reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. |
FW: Non Sales Confirmation Due | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
The confirmation transaction is struck to the previous reporting manager and not getting moved to current manager.
Can you sort this out for me.
Regards,
Sandeep
From: Anyam Jaya Varsha <anyamjaya.varsha@exidelife.in>
Sent: 02 June 2021 10:16
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>
Cc: Ashima Mathur <ashima.mathur1@exidelife.in>
Subject: FW: Non Sales Confirmation Due
Dear Sir,
Please suggest what can be done on below case .
Regards,
Jaya Varsha
From: Anyam Jaya Varsha
Sent: 01 June 2021 10:59
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>>
Cc: Ashima Mathur <ashima.mathur1@exidelife.in<mailto:ashima.mathur1@exidelife.in>>
Subject: RE: Non Sales Confirmation Due
Dear Sir,
Below Employee mapping has been done to Somesh sir but sir is unable to see prf form in his Queue.
Kindly help us it is pending in whose Queue for Approval.
PFA mail written by Somesh sir.
Emp Code
Emp Name
Region
Department
Level
Immediate Manager
SMT member
DOJ
Conf due
National HR Partner
Regional HR partner, If any
mob
Pending
89821
Bhavatarini Satyamurthy
HO
Sales Strategy & Support
E3
Somesh Mahajan
Rajeev Kanal
18-Nov-20
18-May-21
Bindu T C
Bindu T C
6MOB
Pending with Reporting manager Queue
Regards,
Jaya Varsha
From: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>>
Sent: 28 May 2021 15:31
To: Anyam Jaya Varsha <anyamjaya.varsha@exidelife.in<mailto:anyamjaya.varsha@exidelife.in>>
Cc: Ashima Mathur <ashima.mathur1@exidelife.in<mailto:ashima.mathur1@exidelife.in>>
Subject: RE: Non Sales Confirmation Due
Yes . please map the employee back to Somesh Mahajan and complete the confirmation of the employee and then remap the employee to the new reporting manager.
Regards
Sandeep Thungaturthy
From: Anyam Jaya Varsha <anyamjaya.varsha@exidelife.in<mailto:anyamjaya.varsha@exidelife.in>>
Sent: 28 May 2021 14:35
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>>
Cc: Ashima Mathur <ashima.mathur1@exidelife.in<mailto:ashima.mathur1@exidelife.in>>
Subject: FW: Non Sales Confirmation Due
Dear Sir,
Below Employee confirmation is due and Reporting manager Mapping is changed in this month please suggest prf is pending in whose Queue for Approval.
Previous Reporting manager is Somesh Mahajan and new Reporting manager is Rajeev kanal.
Please suggest a way forward how to proceed as per trial mail Bindu Ma'am is asking to get the mapping changed to Somesh Mahajan and once Confirmation is done again map her back to Rajeev kanal.Kindly suggest can we do that.
Emp Code
Emp Name
Region
Department
Level
Immediate Manager
SMT member
DOJ
Conf due
National HR Partner
Regional HR partner, If any
mob
Pending
89821
Bhavatarini Satyamurthy
HO
Sales Strategy & Support
E3
Somesh Mahajan
Rajeev Kanal
18-Nov-20
18-May-21
Bindu T C
Bindu T C
6MOB
Pending with Reporting manager Queue
Regards,
Jaya Varsha
From: Anyam Jaya Varsha
Sent: 26 May 2021 12:05
To: Naveen Kumar M <naveen.m1@exidelife.in<mailto:naveen.m1@exidelife.in>>; Manisha T <manisha.C101739@in.exidelife.intranet<mailto:manisha.C101739@in.exidelife.intranet>>; Jeny Joseph <jeny.C101873@exidelife.in<mailto:jeny.C101873@exidelife.in>>
Cc: Bindu T C <bindu.c@exidelife.in<mailto:bindu.c@exidelife.in>>; Ashima Mathur <ashima.mathur1@exidelife.in<mailto:ashima.mathur1@exidelife.in>>
Subject: FW: Non Sales Confirmation Due
Dear Sir,
Please do the needful on priority as Employee confirmation is due.
Regards,
Jaya Varsha
From: Bindu T C <bindu.c@exidelife.in<mailto:bindu.c@exidelife.in>>
Sent: 26 May 2021 12:03
To: Anyam Jaya Varsha <anyamjaya.varsha@exidelife.in<mailto:anyamjaya.varsha@exidelife.in>>; Supritha J <supritha.c101853@exidelife.in<mailto:supritha.c101853@exidelife.in>>
Cc: Ashima Mathur <ashima.mathur1@exidelife.in<mailto:ashima.mathur1@exidelife.in>>
Subject: FW: Non Sales Confirmation Due
Dear Jaya,
Change the mapping under Somesh for this employee and will arrange to do the confirmation process and then map her back to Rajeev Sir.
As Somesh was her reporting manager till this month
Regards
Bindu
From: Supritha J <supritha.c101853@exidelife.in<mailto:supritha.c101853@exidelife.in>>
Sent: 26 May 2021 11:49
To: Bindu T C <bindu.c@exidelife.in<mailto:bindu.c@exidelife.in>>
Cc: Ashima Mathur <ashima.mathur1@exidelife.in<mailto:ashima.mathur1@exidelife.in>>; Anyam Jaya Varsha <anyamjaya.varsha@exidelife.in<mailto:anyamjaya.varsha@exidelife.in>>
Subject: Non Sales Confirmation Due
Dear Mam,
Below employee Confirmation is pending in reporting manager queue.
Please get same closed.
Emp Code
Emp Name
Region
Department
Level
Immediate Manager
SMT member
DOJ
Conf due
National HR Partner
Regional HR partner, If any
mob
Pending
89821
Bhavatarini Satyamurthy
HO
Sales Strategy & Support
E3
Somesh Mahajan
Rajeev Kanal
18-Nov-20
18-May-21
Bindu T C
Bindu T C
6MOB
Pending with Reporting manager Queue
Regards,
Supritha J
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
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immediately if this is an electronic communication.
Thank you.
| Actor change | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | Hi Sandeep Thungaturthy, Kindly join the below connection. https://us02web.zoom.us/j/81548010888?pwd=N3EyUUhTVE5qNStWSk9ZbXdLTzQ2Zz09 Regards, Jayakrishnan. N Product Support, Hi Sandeep Thungaturthy, Post analysis we understood that the pending confimration approval was in '231' queue and as requested we have now provided the query to move the transaction to new reporting manager. Kindly execute it and let us know the feedback. Regards, Jayakrishnan. N Product Support |
FW: problem in adrenalin front page screen board | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
From: dhararaval@vadilalgroup.com <dhararaval@vadilalgroup.com>
Sent: Wednesday, June 2, 2021 5:36 PM
To: Sasmita Mishra <sasmitamishra@vadilalgroup.com>
Cc: Ravi Srivastava <ravi@vadilalgroup.com>
Subject: Fwd: problem in adrenalin front page screen board
Dear Sasmita,
As per the trailed screenshot, The whole screen of Adrenaline is not showing in Ravi Sir's system.
Please do the needful.
Regards,
Dhara Raval.
---- Original Message ----
From: Ravi Srivastava <ravi@vadilalgroup.com <mailto:ravi@vadilalgroup.com> >
To: Dhara Raval <dhararaval@vadilalgroup.com <mailto:dhararaval@vadilalgroup.com> >
Sent: Wed, Jun 2, 2021, 11:23 AM
Subject: problem in adrenalin front page screen board
Thanks & regards,
Ravi Shanker Srivastava
(G.M. - H.R.)
Vadilal Enterprises Limited
<http://www.vadilalgroup.com/> www.vadilalgroup.com
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Setup HRMS | null | null | null | Closed | Hi Sasmita Mishra, Please be informed, we logged in through Ravi Srivastava ID and the home page is reflecting all details, request you to please ask the employee to clear browser cookies and check the home page or login from different browser and check the same. Attached screenshot of Homepage,the same can be tried from your end as well from different PC. Regards Wasim |
Data Upload | Assistance in employee basic information upload | Assistance in employee basic information upload | Product | Service Request | null | Time & Attendance Management | null | null | null | Resolved | created_by: 2043097241120
time: 2021-06-02 12:32:54 UTC, Hi Wasim,
Which ticket below mail is all about.
Thanks and Regards,
Bijal Mistry
Human Resources
NSEIT Limited
Trade Globe, Ground Floor, J.B Nagar, Andheri - Kurla Road, Andheri (E),
Mumbai - 400 059.India
Board: 022-42547600 |Mobile: +91 8850864800
Web: www.nseit.com
------ Original Message ------
|
[ITHDTicket#202106021039] (Ticket Resolved - [...]) |
[ITHDTicket#202106021039] (Ticket Resolved - [...])
Dear Adrenalin eSystems LTD
Your Ticket has been closed successfully!
I am setting this ticket to "Closed" status for now. However please bear in
mind that you are always welcome to open a new case should any further
assistance is needed at a later time.
*** Please do not reply to this email unless the problem is not resolved ***
Thank you.
IT Helpdesk
Email: ITHelpdesk@transmaldivian.com
Website: [1]http://ithelpdesk.transmaldivian.com
Extension : 111
External DID : +960 3305111
Escalation : 200
You wrote:
> Dear IT Helpdesk (TMAITHelpdesk), Our Support Rep has indicated that your
> ticket
> has been Resolved. If you believe that the ticket has not been resolved,
> please
> reply to this email to automatically reopen the ticket. If there is no
> response from
> you, we will assume that the ticket has been resolved and the ticket will be
> automatically closed after 15 days. Sincerely, AdrenalinSupport Team
> [2]https://myadrenalincare.freshdesk.com/helpdesk/tickets/14417
[1] http://ithelpdesk.transmaldivian.com
[2] https://myadrenalincare.freshdesk.com/helpdesk/tickets/14417
| Ticket has been closed | Product | Clarification | null | Application Access Management | null | null | null | Closed | Hi IT Helpdesk (TMAITHelpdesk), Thanks for closing the ticket. Regards, Srujana.M |
Unable to create Staff Advance schedule in Adrenalin | We are not able to create Loan Schedule for K Swaminathan (EC 7285) due to a message coming while creating schedule as 'Scheduler already exists for this employee'. Staff advance taken on June 2020 and instalment completed on March 2021. INES00387729 9349701460 Sreeja P | suggested the solution | Product | Configuration | Payroll Management | Loans | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We will check the reported loan error and update the status to you., Hi Preethi, Please update on this., Hi Rohit Ritolia, We are checking the reported point with sreeja. We will discuss and update the status for you., Hi Rohit Ritolia, To create a new staff advance loan for the 7285 employee code. We request you to follow the below steps and share your feedback. 1) Go to the 'Adrenalin configuration editor' form, we request you to change the MULTIPLE_LOAN configuration value to 'Y'. Multiple_Loan usage: If this configuration is set as Y, then it will allow more than one loan for the same loan type If this configuration is set as N, then it does not allow more than one loan for the same loan type 2)Post submission, you can schedule the new staff advance loan for the 7285 employee code. The same has been communicated to Sreeja over the call. , Kindly see the attached screenshot towards staff advance schedule of K Swaminathan . In this schedule, repayment started on May 31. Actually advance disbursed on 2nd
June 2021.Repayment will be deduct only from June 2021 onwards., Hi Rohit Ritolia, As discussed, The reported employee belongs to the Senior Management pay group and this paygroup's confirm process was not completed for may month. Due to that, the start date is reflecting from May 2021 data. Please delete the loan schedule for May month and ask your Payroll team to confirm the senior management pay group using the 'Confirm process'. Post confirmation of the may month, create the new schedule with start date Jun. So that, the deduction will happen from the Jun’21 payroll. |
Approval Issue | Dear Concern
Following Manager has 2 forms pending for her approval, but it shows 3. Kindly correct it.
Pooja Arora
Kindly correct it.
Thanks
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| As we checked, The test case done earlier was pending in the table hence the count shown was mismatched. We have done the changes and now the count is showing correctly | Product | Data Correction | null | Performance Appraisal | null | null | null | Resolved | Hi Shankar Rawat, As we checked, The test case done earlier was pending in the table hence the count shown was mismatched. We have done the changes and now the count is showing correctly and the same has been confirmed from your end. Regards, Veerapandian R |
Appraisal Issue | Dear Concern
Following Managers have already done their Subordinates Appraisals but still showing pending under their Forms pending for your approval head.
Devesh Shankar
Ganpati Sharma
Kindly support.
Thanks
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| As we checked, Both the Approvers has not approved the pending appraisal transactions. | Product | Clarification | null | Performance Appraisal | null | null | null | Closed | Hi Shankar Rawat, As we checked, Both the Approvers has not approved the pending appraisal transactions. As discussed please ask the Actors to approve the pending transactions. Regards, Veerapandian R |
L1 & L2 Change | Dear Concern
Reporting & Appraisals pending under employee code C00867 & S01294 needs to be moved to RID10995 as L1 and L2 would be M00955 as reviewer.
Kindly support on priority.
Thanks
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| As per your requirement we have moved the pending appraisal transactions in the
C00867 & S01294 to RID10995. We have updated M00955 as Matrix Manager 1 for the employees | Product | Data Correction | null | Performance Appraisal | null | null | null | Closed | Hi Shankar Rawat, As per your requirement we have moved the pending appraisal transactions in the C00867 & S01294 to RID10995. We have updated M00955 as Matrix Manager 1 for the employees and the same has been confirmed from your end. Regards, Veerapandian R |
Requirement of ITR for F Y 2018-19-20 | Dear Sir
This has reference to the amendment introduced in the Income Tax Act, 1961 (‘the Act’) by insertion of new section 206AB with effect from July 1, 2021 requiring deduction of tax at higher rate for non-filers of the Income Tax Returns. (relevant section attached)
In terms of the provisions of the said new section 206AB of the Act, TDS shall be deducted at the rates as tabulated hereunder in cases where the person is a non-filer of Income Tax Return for immediately two previous years i.e. FY 2018-19 and FY 2019-20.
Section
Description
TDS Rate for ITR Filers
TDS Rate for Non ITR Filers as per section 206AB w.e.f July 1, 2021
Ind/HUF
Others
Ind/HUF
Others
194C
Payments to Contracts
1%
2%
5%
5%
194H
Commission & Brokerage
5%
5%
10%
10%
194I
Rent
Use of machinery or plant or equipment
2%
2%
5%
5%
Others
10%
10%
20%
20%
194J
Fees for Professional or Technical Services
Fees for professional services & Royalty
10%
10%
20%
20%
Fees for technical services
2%
2%
5%
5%
194A
Interest other than "Interest on securities".
10%
10%
20%
20%
194Q
Payment for purchase of goods
0.1%
0.1%
5%
5%
In light of the aforesaid amendment, we need confirmation and acknowledgement of Income Tax returns filed in ITR-V for FY 2019-20 (AY 2020-21) and FY 2018-19 (AY 2019-20) to enable us to deduct TDS at the applicable rates for FY 2021-22 in case (TDS +TCS) was more than Rs.50,000/- in each of the two previous years.
Further for individuals where PAN has become inoperative due to non-linking with Aadhar, TDS shall be deducted as per section 206AA @ 20%.
Please note that list of your concerned vendors is as follows :-
AAGCR5193Q
ARS03
RISING SOFTECH PRIVATE LIMITED
AAFCR2088B
AR157
RISING TECHNOSOFT PRIVATE LIMITED
Kindly note where no declaration along with supporting documents is provided as requested by June 5, 2021, we shall deduct TDS as per the rates provided in section 206AB/206AA as applicable as indicated above and we shall not be liable for any refund / adjustments in such a case. The format of declaration is attached.
Regards
Aarti
| Not applicable | Product | Clarification | Payroll Management | eTDS | null | null | null | Closed | Hi Anoopsingh, we will check internally about the given details and update further. If, any input required we will reach you to get clarified. Abirami K, Hi Anoopsingh, As per the provisions of Sec 206AB, its clearly mentioned those who are deducting tax other than 192 Sec 192 – TDS on salaries So, this will not be applicable for Employers who are deducting tax as per Sec 192 Abirami K, Dear Abhirami,
We required ITR V from your side…
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
|
LEAVE APPLICATIONS: 201101356 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi, Priyah.
As mentioned through viber, please see issues on leave applications of 201101356 JEFFERSON SALINAS AQUINO.
(1) Filed VL 02-18 June-2021 total of 13 days
Output on Leave Request (after the approval of leave request of employee #201101356)= VL=13 SL=0
Need to check inaccurate leave balance
(2) Filed SHDL 09-Jul-2021
No changes on leave balance for SHDL
Please leave us a message anytime, as we are waiting for this to be resolved so we can now release our important announcement on leave credit, in connection with automated email notification.
Thank you.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| L3 Patch | Product | Patch Deployment | Leave Management | Time & Attendance Management | null | null | null | Closed | Hi MARY JANE JOSEF TENORIO, 1.) As per product behavior currently system moves the leave balance from SL to VL once leave is applied. We will take this concern to our product team & get back to you. 2.) We can the correct leave balance already in SHDL. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi MARY JANE JOSEF TENORIO, 1.) As per product behavior currently system moves the leave balance from SL to VL once leave is applied, which means that from SL leave balance automatically moved to VL after applying the leave. We will take this concern to our product team & get back to you. 2.) We can see the correct leave balance already in SHDL. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, 1.) Classic sample leave applications of 201101356 JEFFERSON SALINAS AQUINO.
(1) Filed VL 02-18 June-2021 total of 13 days
Output on Leave Request (after the approval of leave request of employee # 201101356)= VL=13 SL=0
Illustration only: LEAVE CREDITS: Due to current FUTURE credit VL=11 SL=15 SHDL=5 IMPORTANT: When VL becomes O, then SL=15 wil be deducted (in this case, new balance here, VL=0, then SL=13, since VL application here is 13, we deducted 2 from SL. This is vise vera; SL=15, VL=11 When SL becomes 0, then VL=11 will be deducted example, filed SL=20, then SL=0, then VL=6 ***I am just wondering the illustration for the deducted 5 from VL will it be seamless just as simple as SL=0 VL=6., Hi, Priyah. Kindly let us know update on this. Thank you so much., Hi MARY JANE JOSEF TENORIO, We actively tracking the ticket with our product team. We shall update the status at the earliest from our end. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Thank you Priyah., Hi MARY JANE JOSEF TENORIO, Status Update : We shall update the status of the patch tomorrow. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah. As instructed by AVP Aquino, may we know the status of this concern. Thank you., Hi, Priyah. As instructed by AVP Aquino, may we know the status of this concern. Thank you., Hi MARY JANE JOSEF TENORIO, Patch deployed in PROD. Kindly raise a new transaction & check the same in PROD. note: If you apply leave for VL then leave will be recovered from SL. but vice versa cant be done. So test it accordingly now. post that lets check next step. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Dear Priyah/ Janaki,
Please see attached findings on VL to be recovered from SL.
May we know the possible solution for SL to be recovered from VL, why VL to SL only? it should be vice versa.
Thank you.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
________________________________
, Hi MARY JANE JOSEF TENORIO, Please be noted that currently SL leave type only , negative leave balance allowed, but when you do vice versa VL will not allow negative leave balance so it cannot be handled in system. Also we could see that SL leave type is allowed for past date but VL leave type is not allowed to past date & VL allowed for future days, SL not allowed for future days. So kindly note the same this not feasible to configure the same, which may can also lead to data problem. We requesting you to advise employee accordingly to apply separately or do the leave manual adjustments. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Jane,
Let's discuss.
Thank you.
Jeff
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Jefferson Salinas Aquino
Assistant Vice President
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 88494147 (Direct)
+632 87777-338 Loc. 400
Email: jaquino@feu.edu.ph<mailto:jaquino@feu.edu.ph> | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
[cid:c8876f27-de72-4c34-a90d-8828f51552a6]
________________________________
, Hi MARY JANE JOSEF TENORIO, Marking the ticket to resolved status, until we get further update from your team. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah. Hope everything is well with you. I am sorry for my late response due to previous urgent tasks assigned to me, also I was on leave last week. I am about to send my concern using other trail or new trail, but the trail on my personal leave says follow ticket #14420. My concern is, can I possibly request to delete all my leave entries covering 01-Jun-2021 to 31-May-2022-- EXCEPT 21-Jun-2021? this will help me to have more clear/valid visual for the testing/viewing on leave balance. Thank you and take care., Hi MARY JANE JOSEF TENORIO, Kindly raise a new ticket on the same for tracking purpose.
Regards,
Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah.
As advised, creating this separate ticket.
Respectfully requesting to delete all my leave entries covering 01-Jun-2021 to 31-May-2022-- EXCEPT 21-Jun-2021? as this will help me to have more clear/valid visual for the testing/viewing on leave balance.
My leave balance must be:
EL=7
SHDL=4.5 (I have used my 0.5 on 21-Jun-2021; will upload my used 4 days SHDL)
SL=15
VL=11
[cid:c276f2d6-73d4-43b4-9784-685cf9b057a5]
[cid:ef2a8a7d-c0f3-48d5-a421-659dd6ba9caa]
[cid:87cf1dc5-92a3-4623-810b-5543ce5d3289]
Thank you.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
This email contains confidential information for the sole use of intended recipient/s. If you are not the intended recipient, please contact the sender, delete this email and maintain the confidentiality of what you may have read.
________________________________
, Hi MARY JANE JOSEF TENORIO, Please be noted that separate ticket not created , same ticket reopened. As the ticket was closed one month ago, we requesting you to create a new ticket by giving this ticket id as reference. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
________________________________
|
Re: Notice Period Recovery - Provision to create | Hi Team,
Please see below and resolve the same ASAP..
We have to show Notice Pay at "Earning side" and Notice Period Recovery
needs to be shown at "Deduction side". But this is not the case in the
current arrangement. There is a common component in HRMS and the value will
appear as positive if we process "Notice Pay" and the value will appear as
negative if we process "Notice Period Recovery".
@Jisha Aravind <jisha.aravind@myadrenalin.com> Please coordinate with the
team and close ASAP..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
On Wed, Jun 2, 2021 at 4:28 PM Jayakumaran V <jayakumaran.v@randstad.in>
wrote:
> Hi Jisha,
>
> As discussed, I will request Uma to raise a ticket to Support to create
> these two components as per our requirement.
>
> *Hi Uma* - We have to show Notice Pay at "Earning side" and Notice Period
> Recovery needs to be shown at "Deduction side". But this is not the case in
> the current arrangement. There is a common component in HRMS and the value
> will appear as positive if we process "Notice Pay" and the value will
> appear as negative if we process "Notice Period Recovery". Please raise a
> ticket with Support and share our requirements so Jisha can coordinate with
> them and close this.
>
> Meanwhile, the input of 50 days for one employee which was received in
> payroll input will be processed later in F&F. So, the payroll delivery will
> not be affected by this one input.
>
> Hi Muthu - Note this input and include it while processing F&F.
>
> Thanks & Regards,
> *Jay*
> human resources
>
> *Randstad India Private Limited*
> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>
>
>
>
>
>
> On Wed, Jun 2, 2021 at 4:14 PM Jisha Aravind <
> Jisha.Aravind@myadrenalin.com> wrote:
>
>> Dear Muthu
>>
>>
>>
>> Its auto calculated by the system based on recovery or payable days based
>> on the settlement entry made.
>>
>> If during Final closure its mentioned as recoverable or payable and no of
>> days is computed ,then calculation will appear.
>>
>> Same query I have clarificed Jay/Manickraj earlier
>>
>>
>>
>> *Warm Regards*
>>
>> *Jisha *
>>
>>
>>
>> *From:* RAN [mailto:randstad@abs.co.in]
>> *Sent:* Wednesday, June 2, 2021 3:43 PM
>> *To:* Jisha Aravind
>> *Cc:* Jayakumaran V
>> *Subject:* Notice Period Recovery - Provision to create
>>
>>
>>
>> [CAUTION: This email originated from outside of the organization, DO NOT
>> CLICK links or attachments unless you recognize the sender and know the
>> content is safe.]
>>
>> Dear Jisha,
>>
>>
>>
>> Kindly confirm if we have any provision in to feed Notice period recovery
>> days, so that Notice period recovery amount calculated & to be shown under
>> deductions.
>>
>>
>>
>> Emp ID
>>
>> Emp Name
>>
>> Notice Period Recovery Days
>>
>> ROS1380
>>
>> Md Ashraf Ali Rahmani
>>
>> 30
>>
>>
>>
>> Thanks & Regards,
>> Muthu R
>> ABS Payroll
>> _______________________________________
>> Associate Business Service (India) Pvt.Ltd,
>> Central Processing Hub, "Geeyam Techsquare",
>> No.57, Estate Main Road, Off IT Expressway,
>> ( OMR - Perungudi Plaza ),
>> Perungudi, Chennai-600 096
>>
>> This message (including any attachments) is intended only for the use of
>> the individual or entity to which it is addressed and may contain
>> information that is non-public, proprietary, privileged, confidential, and
>> exempt from disclosure under applicable law or may constitute as attorney
>> work product. If you are not the intended recipient, you are hereby
>> notified that any use, dissemination, distribution, or copying of this
>> communication is strictly prohibited. If you have received this
>> communication in error, notify us immediately by telephone and (i) destroy
>> this message if a facsimile or (ii) delete this message immediately if this
>> is an electronic communication. Thank you.
>>
>
>
> The information contained in this e-mail communication is solely intended
> for the person/legal person to whom it has been sent, and as it may
> contain information of a personal or confidential nature, it may not be
> made public by virtue of law, regulations or agreement. If someone other
> than the intended recipient should receive or come into possession of this
> e-mail communication, he/she will not be entitled to read, disseminate,
> disclose or duplicate it. If you are not the intended recipient, you are
> requested to inform the sender of this e-mail message of this immediately,
> and to destroy the original e-mail communication. Neither Randstad N.V. nor
> its subsidiaries accept any liability for incorrect and incomplete
> transmission or delayed receipt of this e-mail. Randstad N.V. HR Amsterdam
> no.33216172
--
This email message is for the sole use of the intended recipient(s) and may
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recipient, please contact the sender by reply email and destroy all copies
of the original message.
| the requirement is has been done with help of payroll team | Product | Configuration | Payroll Management | Salary | null | null | null | Closed | Hi Uma Mahesh, We will check the feasibility of this reported point and get back to you with a status. Regards Raghu.T, Hi Thokala Umamaheswar Rao, As discussed, to achieve your requirement, we requesting you to provide the notice paydays/recoverable days value during the settlement process, based on those days, the system will calculate the notice day/recoverable amount. Please get back to us if you have any questions. Regards Raghu.T, Hi Raghu,
As per our requirement, we do not want to show the notice period recovery
at "Earning Side" with negative value.
If we have an input to process notice pay, then this should appear at the
earning side(before Gross) under "Notice Pay".
If we have an input to process shortfall in notice period, then this should
appear at the deduction side(after Gross) under "Notice Period Recovery".
The above approach will eradicate the ambiguity among ex-employees when
they are referring to the F&F statement.
Please check and do the needful.
Thanks & Regards,
*Jay*
human resources
*Randstad India Private Limited*
Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
On Thu, Jun 10, 2021 at 5:06 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Thokala Umamaheswar Rao,
>
> As discussed, to achieve your requirement, we requesting you to provide
> the notice paydays/recoverable days value during the settlement process,
> based on those days, the system will calculate the notice day/recoverable
> amount.
>
> Please get back to us if you have any questions.
>
> Regards
> Raghu.T
>
>
>
> On Thu, 3 Jun at 10:17 AM , Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Uma Mahesh,
>
> We will check the feasibility of this reported point and get back to you
> with a status.
>
> Regards
> Raghu.T
>
>
>
>
>
> On Wed, 2 Jun at 4:36 PM , Thokala Umamaheswar Rao <
> uma.maheswarrao@randstadusa.com> wrote:
> Hi Team,
>
> Please see below and resolve the same ASAP..
>
> We have to show Notice Pay at "Earning side" and Notice Period Recovery
> needs to be shown at "Deduction side". But this is not the case in the
> current arrangement. There is a common component in HRMS and the value will
> appear as positive if we process "Notice Pay" and the value will appear as
> negative if we process "Notice Period Recovery".
>
> @Jisha Aravind <jisha.aravind@myadrenalin.com> Please coordinate with
> the team and close ASAP..
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
>
> On Wed, Jun 2, 2021 at 4:28 PM Jayakumaran V <jayakumaran.v@randstad.in>
> wrote:
>
>> Hi Jisha,
>>
>> As discussed, I will request Uma to raise a ticket to Support to create
>> these two components as per our requirement.
>>
>> *Hi Uma* - We have to show Notice Pay at "Earning side" and Notice
>> Period Recovery needs to be shown at "Deduction side". But this is not the
>> case in the current arrangement. There is a common component in HRMS and
>> the value will appear as positive if we process "Notice Pay" and the value
>> will appear as negative if we process "Notice Period Recovery". Please
>> raise a ticket with Support and share our requirements so Jisha can
>> coordinate with them and close this.
>>
>> Meanwhile, the input of 50 days for one employee which was received in
>> payroll input will be processed later in F&F. So, the payroll delivery will
>> not be affected by this one input.
>>
>> Hi Muthu - Note this input and include it while processing F&F.
>>
>> Thanks & Regards,
>> *Jay*
>> human resources
>>
>> *Randstad India Private Limited*
>> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
>> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>>
>>
>>
>>
>>
>>
>> On Wed, Jun 2, 2021 at 4:14 PM Jisha Aravind <
>> Jisha.Aravind@myadrenalin.com> wrote:
>>
>>> Dear Muthu
>>>
>>> Its auto calculated by the system based on recovery or payable days
>>> based on the settlement entry made.
>>> If during Final closure its mentioned as recoverable or payable and no
>>> of days is computed ,then calculation will appear.
>>> Same query I have clarificed Jay/Manickraj earlier
>>>
>>> *Warm Regards*
>>> *Jisha *
>>>
>>> *, Hi Jay,
As discussed, we will provide the option to update the days of Notice Pay Or Notice Recover.
Based on your input system will do calculation and reflect accordingly in the settlement.
Regards
Raghu.T, Hi Raghu,
Actually, the shortfall days in notice period are automatically inputted to
settlement. Please retain the existing input logic for notice period
recovery from the system itself and let recovery amount reflect under
"Notice Period Recovery" at "Deductions side" as requested below.
Thanks & Regards,
*Jay*
human resources
*Randstad India Private Limited*
Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
On Sun, Jun 13, 2021 at 2:26 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jay,
>
> As discussed, we will provide the option to update the days of Notice Pay
> Or Notice Recover.
>
> Based on your input system will do calculation and reflect accordingly in
> the settlement.
>
> Regards
> Raghu.T
>
>
>
>
> On Thu, 10 Jun at 5:14 PM , Jayakumaran V <jayakumaran.v@randstad.in>
> wrote:
> Hi Raghu,
>
> As per our requirement, we do not want to show the notice period recovery
> at "Earning Side" with negative value.
>
> If we have an input to process notice pay, then this should appear at the
> earning side(before Gross) under "Notice Pay".
>
> If we have an input to process shortfall in notice period, then
> this should appear at the deduction side(after Gross) under "Notice Period
> Recovery".
>
> The above approach will eradicate the ambiguity among ex-employees when
> they are referring to the F&F statement.
>
> Please check and do the needful.
>
> Thanks & Regards,
> *Jay*
> human resources
>
> *Randstad India Private Limited*
> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>
>
>
>
>
>
> On Thu, Jun 10, 2021 at 5:06 PM Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Thokala Umamaheswar Rao,
>>
>> As discussed, to achieve your requirement, we requesting you to provide
>> the notice paydays/recoverable days value during the settlement process,
>> based on those days, the system will calculate the notice day/recoverable
>> amount.
>>
>> Please get back to us if you have any questions.
>>
>> Regards
>> Raghu.T
>>
>>
>>
>> On Thu, 3 Jun at 10:17 AM , Raghu Thangaraj <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>> Hi Uma Mahesh,
>>
>> We will check the feasibility of this reported point and get back to you
>> with a status.
>>
>> Regards
>> Raghu.T
>>
>>
>>
>>
>>
>> On Wed, 2 Jun at 4:36 PM , Thokala Umamaheswar Rao <
>> uma.maheswarrao@randstadusa.com> wrote:
>> Hi Team,
>>
>> Please see below and resolve the same ASAP..
>>
>> We have to show Notice Pay at "Earning side" and Notice Period Recovery
>> needs to be shown at "Deduction side". But this is not the case in the
>> current arrangement. There is a common component in HRMS and the value will
>> appear as positive if we process "Notice Pay" and the value will appear as
>> negative if we process "Notice Period Recovery".
>>
>> @Jisha Aravind <jisha.aravind@myadrenalin.com> Please coordinate with
>> the team and close ASAP..
>>
>> *Thanks and Regards,*
>>
>> *Umamaheswar Rao*
>> *HRG, ROS*
>> *Hyderabad, India.*
>>
>>
>>
>>
>> On Wed, Jun 2, 2021 at 4:28 PM Jayakumaran V <jayakumaran.v@randstad.in>
>> wrote:
>>
>>> Hi Jisha,
>>>
>>> As discussed, I will request Uma to raise a ticket to Support to create
>>> these two components as per our requirement.
>>>
>>> *Hi Uma* - We have to show Notice Pay at "Earning side" and Notice
>>> Period Recovery needs to be shown at "Deduction side". But this is not the
>>> case in the current arrangement. There is a common component in HRMS and
>>> the value will appear as positive if we process "Notice Pay" and the value
>>> will appear as negative if we process "Notice Period Recovery". Please
>>> raise a ticket with Support and share our requirements so Jisha can
>>> coordinate with them and close this.
>>>
>>> Meanwhile, the input of 50 days for one employee which was received in
>>> payroll input will be processed later in F&F. So, the payroll delivery will
>>> not be affected by this one input.
>>>
>>> Hi Muthu - Note this input and include it while processing F&F.
>>>
>>> Thanks & Regards,
>>> *Jay*
>>> human resources
>>>
>>> *Randstad India Private Limited*
>>> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
>>> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Jun 2, 2021 at 4:14 PM Jisha Aravind <
>>> Jisha.Aravind@myadrenalin.com> wrote:
>>>
>>>> Dear Muthu
>>>>
>>>> Its auto calculated by the system based on recovery or payable days
>>>> based on the settlement entry made.
>>>> If during Final closure its mentioned as recoverable or payable and no
>>>> of days is computed ,then calculation will appear.
>>>> Same query I have clarificed Jay/Manickraj earlier
>>>>
>>>> *Warm Regards*
>>>> *Jisha *
>>>>
>>>> *, Hi Jay, Regret the inconvenience. We have internally checked the feasibility to configure your requirement but it is not feasible. Please let us know if you have any questions. Regards Raghu.T, Hi Raghu,
What is the challenge you're facing. We have to have this in the system for
proper F&F process.
Hi Jisha - Need your support to close this simple point.
Thanks & Regards,
*Jay*
human resources
*Randstad India Private Limited*
Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
On Wed, Jun 16, 2021 at 1:22 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jay,
>
> Regret the inconvenience. We have internally checked the feasibility to
> configure your requirement but it is not feasible. Please let us know if
> you have any questions.
>
> Regards
> Raghu.T
>
>
>
>
>
> On Sun, 13 Jun at 2:36 PM , Jayakumaran V <jayakumaran.v@randstad.in>
> wrote:
> Hi Raghu,
>
> Actually, the shortfall days in notice period are automatically inputted
> to settlement. Please retain the existing input logic for notice period
> recovery from the system itself and let recovery amount reflect under
> "Notice Period Recovery" at "Deductions side" as requested below.
>
> Thanks & Regards,
> *Jay*
> human resources
>
> *Randstad India Private Limited*
> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>
>
>
>
>
>
> On Sun, Jun 13, 2021 at 2:26 PM Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Jay,
>>
>> As discussed, we will provide the option to update the days of Notice Pay
>> Or Notice Recover.
>>
>> Based on your input system will do calculation and reflect accordingly in
>> the settlement.
>>
>> Regards
>> Raghu.T
>>
>>
>>
>>
>> On Thu, 10 Jun at 5:14 PM , Jayakumaran V <jayakumaran.v@randstad.in>
>> wrote:
>> Hi Raghu,
>>
>> As per our requirement, we do not want to show the notice period recovery
>> at "Earning Side" with negative value.
>>
>> If we have an input to process notice pay, then this should appear at the
>> earning side(before Gross) under "Notice Pay".
>>
>> If we have an input to process shortfall in notice period, then
>> this should appear at the deduction side(after Gross) under "Notice Period
>> Recovery".
>>
>> The above approach will eradicate the ambiguity among ex-employees when
>> they are referring to the F&F statement.
>>
>> Please check and do the needful.
>>
>> Thanks & Regards,
>> *Jay*
>> human resources
>>
>> *Randstad India Private Limited*
>> Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
>> Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
>>
>>
>>
>>
>>
>>
>> On Thu, Jun 10, 2021 at 5:06 PM Raghu Thangaraj <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>>
>>> Hi Thokala Umamaheswar Rao,
>>>
>>> As discussed, to achieve your requirement, we requesting you to provide
>>> the notice paydays/recoverable days value during the settlement process,
>>> based on those days, the system will calculate the notice day/recoverable
>>> amount.
>>>
>>> Please get back to us if you have any questions.
>>>
>>> Regards
>>> Raghu.T
>>>
>>>
>>>
>>>
>>
>> The information contained in this e-mail communication is solely intended
>> for the person/legal person to whom it has been sent, and as it may
>> contain information of a personal or confidential nature, it may not be
>> made public by virtue of law, regulations or agreement. If someone other
>> than the intended recipient should receive or come into possession of this
>> e-mail communication, he/she will not be entitled to read, disseminate,
>> disclose or duplicate it. If you are not the intended recipient, you are
>> requested to inform the sender of this e-mail message of this immediately,
>> and to destroy the original e-mail communication. Neither Randstad N.V. nor
>> its subsidiaries accept any liability for incorrect and incomplete
>> transmission or delayed receipt of this e-mail. Randstad N.V. HR Amsterdam
>> no.33216172
>>
>>
>
> The information contained in this e-mail communication is solely intended
> for the person/legal person to whom it has been sent, and as it may
> contain information of a personal or confidential nature, it may not be
> made public by virtue of law, regulations or agreement. If someone other
> than the intended recipient should receive or come into possession of this
> e-mail communication, he/she will not be entitled to read, disseminate,
> disclose or duplicate it. If you are not the intended recipient, you are
> requested to inform the sender of this e-mail message of this immediately,
> and to destroy the original e-mail communication. Neither Randstad N.V. nor
> its subsidiaries accept any liability for incorrect and incomplete
> transmission or delayed receipt of this e-mail. Randstad N.V. HR Amsterdam
> no.33216172
>
> 14419:1025874
>
--
The information contained in this e-mail communication is solely intended
for the person/legal person to whom it has been sent, and as it may
contain information of a personal or confidential nature, it may not be
made public by virtue of law, regulations or agreement. If someone other
than the intended recipient should receive or come into possession of this
e-mail communication, he/she will not be entitled to read, disseminate,
disclose or duplicate it. If you are not the intended recipient, you are
requested to inform the sender of this e-mail message of this immediately,
and to destroy the original e-mail communication. Neither Randstad N.V. nor
its subsidiaries accept any liability for incorrect and incomplete
transmission or delayed receipt of this e-mail. Randstad N.V. HR Amsterdam
no.33216172
, Team
Please let me know what is the challenge is this ticket to create a separate component and show in settlement screen with tax impact?
Kindly check with Bala or Puru how this can be addressed?
Warm Regards
Jisha
, Dear Jay
I have briefed the team on the process .They will revert to you soon.
Warm Regards
Jisha
, Hi Uma Mahes/Jay, As discussed, we have done the configuration changes in UAT environment. Please request payroll team to take new case and check the notice period recovery process in UAT and get back to us if you have any questions. Regards Raghu.T , Hi Jisha,
Can you please check and confirm..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
*For Issues : rPlace--> Workforce Management--> Office Suite--> Initiate
Query*
On Fri, Jun 18, 2021 at 7:46 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Uma Mahes/Jay,
>
> As discussed, we have done the configuration changes in UAT environment.
> Please request payroll team to take new case and check the notice period
> recovery process in UAT and get back to us if you have any questions.
>
> Regards
> Raghu.T
>
>
>
>
>
>
>
> On Fri, 18 Jun at 11:41 AM , Jisha Aravind <jisha.aravind@myadrenalin.com>
> wrote:
> Team
>
> Please let me know what is the challenge is this ticket to create a
> separate component and show in settlement screen with tax impact?
>
> Kindly check with Bala or Puru how this can be addressed?
>
>
> *Warm Regards*
> *Jisha *
>
>
> , Dear Uma
You may ask the ABS team to do this as its was requested by them and Jay.
Warm Regards
Jisha
, Hi Muthu,
Can you do a UAT and confirm back.
Thanks & Regards,
*Jay*
human resources
*Randstad India Private Limited*
Randstad House | Old No. 5 & 5A, New No. 9 | Pycrofts Garden Road |
Nungambakkam | Chennai | 600 006 | T : 91 44 6622 7112
On Fri, Jun 18, 2021 at 7:46 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Uma Mahes/Jay,
>
> As discussed, we have done the configuration changes in UAT environment.
> Please request payroll team to take new case and check the notice period
> recovery process in UAT and get back to us if you have any questions.
>
> Regards
> Raghu.T
>
>
>
>
>
>
>
> On Fri, 18 Jun at 11:41 AM , Jisha Aravind <jisha.aravind@myadrenalin.com>
> wrote:
> Team
>
> Please let me know what is the challenge is this ticket to create a
> separate component and show in settlement screen with tax impact?
>
> Kindly check with Bala or Puru how this can be addressed?
>
>
> *Warm Regards*
> *Jisha *
>
>
> , Dear Jay,
Will do a test & revert back.
Thanks & Regards,
Muthu R
ABS Payroll
_______________________________________
Associate Business Service (India) Pvt.Ltd,
Central Processing Hub, "Geeyam Techsquare",
No.57, Estate Main Road, Off IT Expressway,
( OMR - Perungudi Plaza ),
Perungudi, Chennai-600 096
, Dear Muthu
As per the below mail,please do a testing UAT for the Notice Period Recovery
Below are the UAT credentials
URL : https://hrmaxuat.myadrenalin.com/AdrenalinMAX
Login : uma.maheswarrao@randstadusa.com
Password: adnet1
Company: ROSPLUAT
Warm Regards
Jisha
, Dear Jisha,
Notice period payable/Recoverable:
Testing done in UAT environment, as discussed it can be moved to production.
Thanks & Regards,
Muthu R
ABS Payroll
_______________________________________
Associate Business Service (India) Pvt.Ltd,
Central Processing Hub, "Geeyam Techsquare",
No.57, Estate Main Road, Off IT Expressway,
( OMR - Perungudi Plaza ),
Perungudi, Chennai-600 096
, Dear Jisha,
Once moved to production kindly confirm.
Thanks & Regards,
Muthu R
ABS Payroll
_______________________________________
Associate Business Service (India) Pvt.Ltd,
Central Processing Hub, "Geeyam Techsquare",
No.57, Estate Main Road, Off IT Expressway,
( OMR - Perungudi Plaza ),
Perungudi, Chennai-600 096
, Team,
Please promote and inform the ABS and Randstad Team.
Warm Regards
Jisha
, Dear Raghu
Please confirm post moving the config to Live
Warm Regards
Jisha
, Dear Team
Please can you confirm if the Notice period Recoverable/Payable Configuration is moved to Live System??.
Warm Regards
Jisha
, Hi Uma,
The changes has been done in LIVE environment. We request you to check and get back to us if you have to face any challenges.
Regards,
Raghu Thangaraj
Production Support
ADRENALIN eSYSTEMS LIMITED
#6th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park,
Siruseri, Chennai – 603 130. Contact : 044 - 30247474
________________________________
, Team,
Can you please check and confirm..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
*For Issues : rPlace--> Workforce Management--> Office Suite--> Initiate
Query*
On Wed, Jun 23, 2021 at 5:39 PM Raghu Thangaraj <Raghu.T@myadrenalin.com>
wrote:
> Hi Uma,
>
>
> The changes has been done in LIVE environment. We request you to check and
> get back to us if you have to face any challenges.
>
>
> Regards,
> Raghu Thangaraj
> Production Support
> ADRENALIN eSYSTEMS LIMITED
> #6th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT
> Park,
> Siruseri, Chennai – 603 130. Contact : 044 - 30247474
> ------------------------------
> *, Dear Raghu/Jisha,
I checked in Notice period pay for below employee, its calculated on the dividing factor of 31 instead of 30.
Notice pay earning should be 20020 instead of 19374, please find attached screenshot.
Request your support in fixing the same.
Kindly expedite since F&F delivery date is already over due.
EMPLOYEE CODE EMPLOYEE NAME Fixed Gross Notice period days Notice Period calculation System calculated value Diff
ROS0243 Raghu Sharan Alladurgam 46200 13 20020 19374 646
Thanks & Regards,
Muthu R
ABS Payroll
_______________________________________
Associate Business Service (India) Pvt.Ltd,
Central Processing Hub, "Geeyam Techsquare",
No.57, Estate Main Road, Off IT Expressway,
( OMR - Perungudi Plaza ),
Perungudi, Chennai-600 096
, Hi Muthu,
We have added 30 days instead of (31)standard days in the Notice pay calculation. We request you to process now and get back to us if you have any questions.
Regards,
Raghu Thangaraj
Production Support
ADRENALIN eSYSTEMS LIMITED
#6th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park,
Siruseri, Chennai – 603 130. Contact : 044 - 30247474
________________________________
, Dear Raghu/Jisha,
As discussed request you to kindly implement the Notice Days Payable / Recoverable as per below logic:
1. Notice Days Payable / Recoverable = If the days is +ve it should be reflected in Deduction side
2. Notice Days Payable / Recoverable = If the days are –ve then there should be no effect (should not be shown anywhere)
Issue 2:
For Settlement cases – register should have Leave encashment , Gratuity and HOLD salary if any, but while downloading current month settlement register it is showing the salary components (Basic, HRA, Special allowance & NS) which should not be shown. Kindly confirm why this month its reflecting.
Thanks & Regards,
Muthu R
ABS Payroll
_______________________________________
Associate Business Service (India) Pvt.Ltd,
Central Processing Hub, "Geeyam Techsquare",
No.57, Estate Main Road, Off IT Expressway,
( OMR - Perungudi Plaza ),
Perungudi, Chennai-600 096
, Hi Muthu,
As we discussed, we have done the formula changes in Notice period and you have tested and confirmed the calculation working fine.
Issue 2 : Salary has not hold for May month, so now you can see the components in Settlement register.
Please let us know if you have any questions.
Regards,
Raghu Thangaraj
Production Support
ADRENALIN eSYSTEMS LIMITED
#6th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park,
Siruseri, Chennai – 603 130. Contact : 044 - 30247474
________________________________
|
Log Error | Dear Sumithra, Please help to resolve log in error of EK073. Problem same as previous ticket on log-in error. Request you to fix this issue one time for all employees. Regards, Prakash Jadhav | effective date given wrongly | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13992, Hi Prakash Jadhav, We understand that you are facing 'invalid username or password' while logging in. This is due to the fact that effective from date is given wrongly as 05 jun 2021 instead of 06 may 2021. Hence, the employee could not login. We have rectified the same. This is employee specific error due to manual mistake at your end. Previously the error is thrown due to VAPT issue and we have fixed it permanently for all the employees with our team help. The issues are different though the error is same. We can provide you solution only based on the scenarios raised and one fit solution for all error cannot be given. All the solutions given so far is given permanently from our end. Thanks for your understanding. Thanks, Sumithra. |
[ITHDTicket#202106021036] (Ticket [14332] - S [...]) |
[ITHDTicket#202106021036] (Ticket [14332] - S [...])
Dear Srujana Mittapalli
Your Ticket has been closed successfully!
I am setting this ticket to "Closed" status for now. However please bear in
mind that you are always welcome to open a new case should any further
assistance is needed at a later time.
*** Please do not reply to this email unless the problem is not resolved ***
Thank you.
IT Helpdesk
Email: ITHelpdesk@transmaldivian.com
Website: [1]http://ithelpdesk.transmaldivian.com
Extension : 111
External DID : +960 3305111
Escalation : 200
You wrote:
> Hi Nuwan Dissanayake, As per your request, we have fetched the below-requested
> data
> in your database and copied in the 10.10.9.10 desktop server. Please ask
> your IT
> team to take the data. We are unable to copy the files from your server to our
> system.
> Request you to check and revert for any further clarifications. Regards,
> Srujana.M
[1] http://ithelpdesk.transmaldivian.com
| Ticket got closed | Product | Clarification | null | Application Access Management | null | null | null | Resolved | Hi IT Helpdesk (TMAITHelpdesk), Thanks for closing the ticket. Regards, Srujana.M |
[ITHDTicket#202106021036] RE: Ticket [14332] - Shift R [...] |
Dear -,
Thank you for using IT Helpdesk.
A new ticket has been created. The ticket number is 202106021036 We will be
responding you shortly.
For further queries please call us on 111 or email us at
ithelpdesk@transmaldivian.com
Thank you.
IT Helpdesk
Email: ITHelpdesk@transmaldivian.com
Website: [1]http://ithelpdesk.transmaldivian.com
Extension : 111
External DID : +960 3305111
Escalation : 200
You wrote:
> Hi Nuwan Dissanayake, As per your request, we have fetched the below-requested
> data
> in your database and copied in the 10.10.9.10 desktop server. Please ask
> your IT
> team to take the data. We are unable to copy the files from your server to our
> system.
> Request you to check and revert for any further clarifications. Regards,
> Srujana.M
[1] http://ithelpdesk.transmaldivian.com
| Clarification in reports | Product | Clarification | Admin Module | Application Access Management | null | null | null | Resolved | Dear Srujana Mittapalli,
Thanks.
Dear Nuwan,
Please find the attached reports kept on the desktop of HRMS server.
Thank you.
Regards,
Pramod NR
Email: ITHelpdesk@transmaldivian.com
Website: [1]http://ithelpdesk.transmaldivian.com
Extension : 111
External DID : +960 3305111
Escalation : 200
06/02/2021 15:48 - Srujana Mittapalli wrote: > Hi Nuwan Dissanayake,
>
> As per your request, we have fetched the below-requested data in your database
> and copied in the 10.10.9.10 desktop server.
Please ask your IT team to take the data. We are unable to copy the files
from your server to our system.
Request you to check and revert for any further clarifications.
Regards,
Srujana.M
On Wed, 2 Jun at 3:11 PM , Srujana Mittapalli
, Hi IT Helpdesk (TMAITHelpdesk), Thanks for sharing the reprot. Regards, Srujana.M, Dear Adrenalin eSystems LTD,
We don't think nothing pending from our side. But we are getting notification
from your system. Can you please confirm.
Thank you.
Regards,
Delphin T
Email: ITHelpdesk@transmaldivian.com
Website: [1]http://ithelpdesk.transmaldivian.com
Extension : 111
External DID : +960 3305111
Escalation : 200
06/07/2021 16:28 - Adrenalin eSystems LTD wrote: >
> Dear IT Helpdesk (TMAITHelpdesk),
>
> Reminder for the Ticket ID [14416] which has status as Pending Customer.
> Please let us know your feedback on the same.
>
> Regards,
>
> Adrenalin Support
>
>
14416:1025874
Email secured by Check Point
[1] http://ithelpdesk.transmaldivian.com
, Hi IT Helpdesk (TMAITHelpdesk), I will this mail. Due to that you are facing the issue., Dear Adrenalin eSystems LTD,
IT department is giving remote server access as per your request. The
Adrenalin application modification and corrections are request by our HR
department. So kindly contact Mr.Nuwan. Email ID :
Nuwan.Dissanayake@transmaldivian.com
Thank you.
Regards,
Delphin T
Email: ITHelpdesk@transmaldivian.com
Website: [1]http://ithelpdesk.transmaldivian.com
Extension : 111
External DID : +960 3305111
Escalation : 200
06/07/2021 19:22 - Adrenalin eSystems LTD wrote: >
> Dear IT Helpdesk (TMAITHelpdesk),
>
> Your ticket - [ITHDTicket#202106021036] RE: Ticket [14332] - Shift R [...] -
> has been closed.
>
> We hope that the ticket was resolved to your satisfaction. If you feel that
> the ticket should not be closed or if the ticket has not been resolved, please
> reply to this email.
>
> Sincerely,
> Adrenalin Support Team
> [2]https://myadrenalincare.freshdesk.com/helpdesk/tickets/14416
>
> How would you rate the quality of Support provided in this ticket?
>
> [3]Extremely dissatisfied [4]Mostly dissatisfied [5]Neither satisfied nor
> dissatisfied [6]Mostly satisfied [7]Extremely satisfied
>
>
14416:1025874
Email secured by Check Point
[1] http://ithelpdesk.transmaldivian.com
[2] https://myadrenalincare.freshdesk.com/helpdesk/tickets/14416
[3] https://myadrenalincare.freshdesk.com/support/custom_surveys/c3dc896a1d5598f8c96e4fabb3e669a7/extremely_unhappy/new
[4] https://myadrenalincare.freshdesk.com/support/custom_surveys/c3dc896a1d5598f8c96e4fabb3e669a7/very_unhappy/new
[5] https://myadrenalincare.freshdesk.com/support/custom_surveys/c3dc896a1d5598f8c96e4fabb3e669a7/neutral/new
[6] https://myadrenalincare.freshdesk.com/support/custom_surveys/c3dc896a1d5598f8c96e4fabb3e669a7/very_happy/new
[7] https://myadrenalincare.freshdesk.com/support/custom_surveys/c3dc896a1d5598f8c96e4fabb3e669a7/extremely_happy/new
, Hi IT Helpdesk (TMAITHelpdesk), We have taken the connection and closed the issue. Hence we are updating the ticket status as closed. Please revert for any further clarifications to below mentioned email id. Srujana.m@myadrenalin.com Regards, Srujana.M |
Employee Deactivation issue | Need your help in deactivating the employee 12080608 ^ Preetha V and while I try to do so, it ask for Reassign Input based WF Actor and when I click on the same it pop up error message as Parameter not found. Please do help me in resolving this. | forms are pending with the employee once removed deactivation is completed | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Anand Jayaraman, As per the query, we have understood that you are unable to do the deactivate .We will checkthe same and update you the status, Hi Anand Jayaraman, As discussed over the call, Employee 12080608 has forms pending with him for approval .So system didnt allow to complete deactivation . After reassigning the transaction now Deactivation is completed . Kindly check the same and update us in case of clarification. |
attendance not show | Dear team, Kindly check, attendance not show in clock in clock out report | scheduler services get stopped and scheduler configuration | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Dear Team, Please check on priority scheduler was not run from tomorrow. , Hi Sandeep Jangid, Based on our discussion, the scheduler services get stopped in the server. so that, attendance sync scheduler is not executed for the past two days. we have started the scheduler services and sync the past 2 days of attendance. The same has been verified by you in the clock in clock out report. Now, the schedulers are executed successfully. the same has been confirmed by you. Hence, the query has been resolved., Hi Varatharajakrishnan, Today again same problem occur, please check. scheduler not run. we could not get attendance of employees from clock in clock out report. , Hi Sandeep Jangid, Based on our discussion, The sync scheduler start time is 04:00 PM and the Frequency in minutes is every 60 mins once. So that, the scheduler will run after 04:00 PM as per the configuration, Now, you have changed it to 10:41 AM, After that, the scheduler is executing successfully. The same has been explained to you. |
80D deduction "Urgent" for Settlement case | Dear Prakash,
It is found that for INM0331 where mediclaim for parent (senior citizen) 50000 AND for family 25000/-
But system shows only 50000/-
Revert urgently .
Thanks & Regards,
Dhanashree Sawant.
F& A Dept
[Description: GSLogo]
Kanjurmarg(E),Mumbai,India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
| Clarification provided for 80D declaration | Product | Clarification | null | Tax | null | null | null | Closed | Hi Dhanashree Sawant, We have guided over the Anydesk session to resolve this error. After declaring the correct breakup then the system has calculated the correct 80D for the given employee. Regards Prakash |
[ITHDTicket#202106021034] RE: Ticket [14332] - Shift R [...] |
Dear -,
Thank you for using IT Helpdesk.
A new ticket has been created. The ticket number is 202106021034 We will be
responding you shortly.
For further queries please call us on 111 or email us at
ithelpdesk@transmaldivian.com
Thank you.
IT Helpdesk
Email: ITHelpdesk@transmaldivian.com
Website: [1]http://ithelpdesk.transmaldivian.com
Extension : 111
External DID : +960 3305111
Escalation : 200
You wrote:
> Hi Nuwan Dissanayake, Unable to connect the database system is showing an
> error.
> Please refer to the below-attahced screenshot and do the needful ASAP.
> Regards, Srujana Mittapall
>
> On
> Wed, 2 Jun at 11:54 AM
[1] http://ithelpdesk.transmaldivian.com
| Rights access | Product | Clarification | null | Application Access Management | null | null | null | Closed | Dear Srujana Mittapalli,
Can you please share the error message.
Thank you.
Regards,
Pramod NR
Email: ITHelpdesk@transmaldivian.com
Website: [1]http://ithelpdesk.transmaldivian.com
Extension : 111
External DID : +960 3305111
Escalation : 200
06/02/2021 14:42 - Srujana Mittapalli wrote: > Hi Nuwan Dissanayake,
Unable to connect the database system is showing an error.
Please refer to the below-attahced screenshot and do the needful ASAP.
Regards,
Srujana Mittapall
On Wed, 2 Jun at 11:54 AM , Nuwan Dissanayake
<nuwan.dissanayake@transmaldivian.com> wrote: Dear Team,
Please find attached the User Registration filled by the Adrenalin support
team member, kindly grant access to the server accordingly.
Kind Regards,
Nuwan Deeptha Dissanayake
Deputy Manager – Human Resources
Mobile: +9607785748
, Hi IT Helpdesk (TMAITHelpdesk), Now we are able to connect the 10.10.9.10 server. But unable to copy the files. We have checked COPY and PASTE options are not working. Regards, Srujana.M |
ADRENALIN: LEAVE TYPE VL BASED ON DOJ | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi, Priyah.
Per our convervation through viber, kindly check the VL credit of 201101356 JEFFERSON SALINAS AQUINO (as sample only)
DOJ is 11-Jul-2021 but VL = 11, thus the 11th day prorated FY June 1, 2021 to May 31, 2022?
How about the newly REGULARIZED, must be prorated.
Thank you.
[https://ci3.googleusercontent.com/proxy/UuziPt6JqmDjHfKJ-aQSDU3ryQfqMzAxkoEjwtaKYFiloh1MH6tT83OwRwuDbQ1n2qByvj7A3AE=s0-d-e1-ft#http://www.feu.edu.ph/img/feu1.jpg]
Mary Jane J. Tenorio
HR Associate
Human Resource Division
Far Eastern University
Nicanor Reyes Street, Sampaloc, Manila, Philippines 1015
+632 87777-338 Loc. 402
Email: mjtenorio@feu.edu.ph | http://www.feu.edu.ph<http://www.feu.edu.ph/>
________________________________
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communication is strictly prohibited. If you have received this
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(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| Clarification | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | Hi MARY JANE JOSEF TENORIO, Upon checking the leave credit configuration we understand that credit has been provided based on the future credit (refer the screenshot) Future credit: Considering the current year jun-2021 to may 2022. Post Credit : Jun-2020 to may 2021. To avoid this problem we have to change the config to Post credit so that credit will happen as per the current date years of service. Note: Since the credit already happened, you can manually adjust this credit if required. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah. No attachment has been found. This is clear now for: FUTURE credit (for FY 2021-2022) 201101356 JEFFERSON SALINAS AQUINO (as sample only) DOJ is 11-Jul-2021 (June 1, 2021 to May 31, 2022) future < = >10yrs VL=11 POST credit (for FY 2021-2022) 201101356 JEFFERSON SALINAS AQUINO (as sample only) DOJ is 11-Jul-2021 (June 1, 2020 to May 31, 2021) post >10yrs VL=10 1.) Since we will correct this manually, kindly ensure on the next FY that VL is now in POST credit. How about SL and SHDL, since they are sum based on yrs of service/DOJ they must be also POST right? 2.) How about less than 1 year (newly REGULAR) SL, VL, SHDL, EL must be pro-rated according to FY (June 1 to May 31). Thank you., Hi MARY JANE JOSEF TENORIO, ++Reattaching screenshot 1.Next year we will ensure the & change it to post credit. Currently all leave credit is marked as future. we shall proceed further over call. 2.Please give sample expectation of regular employee scenario. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
Name Change Issue | Employees are changing their name in employee details. We need to remove modify option to change name in employee details. | disabled the requried fields in the label editor | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ekta, Based on our discussion over the call, we understood that you like to disable the edit option for the name fields in the 'Employee details' form. We will check and update the status., Hi Ekta, For the self users, we have changed the requested names, UAN, PAN, AAdhar, Date of birth fields to non-editable formats in the label editors. The same has been showcased to you over the session. Hence we are updating the ticket status as 'Resolved'., Thanks for solution |
Resignation is directed to incorrect reporting manager | Employee name Shubham Jain has raised a resignation, his reporting manager is Masha Gaur but the resignation is directed to Mr. Pranesh Shetty who is not his reporting manager. Kindly let us know why the resignation is marked wrong. | Clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ruchira More, As reported query says, Resignation goes to the incorrect approver, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Ruchira More, During analysis, we observed that workflow is configured based on the matrix manager 3. For this employee matrix manager 3 is 565 which is configured in the application hence resignation transaction has moved to the incorrect approver. If required to move to the new manager then please let us know so that we will update the changes from the back end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Resolved
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Ruchira More
Consultant
[image: agridex_logo]
National Commodity & Derivatives Exchange Limited
<#SignatureSanitizer_SafeHtmlFilter_>
+91 9930984824 <#SignatureSanitizer_SafeHtmlFilter_>
+91 22 66406575 <#SignatureSanitizer_SafeHtmlFilter_>
human.resources@ncdex.com
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askus@ncdex.com
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Toll-free number 1800 266 2339 / 1800 103 4861
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On Mon, Jun 7, 2021 at 8:48 PM Adrenalin eSystems LTD <
myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Ruchira More,
>
>
> Reminder for the Ticket ID [14409] which has status as Pending Customer.
> Please let us know your feedback on the same.
>
>
> Regards,
>
> Adrenalin Support
>
> 14409:1025874
>
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|
Form-16 upload | Need to upload the form-16 in Amity under employee attachments for the FY 20-21. Added password file also for ready reference. | digital signature done | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, Please join the below session link and connect the server. https://fastsupport.gotoassist.com/288771241 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, We have completed the digital signature activity in system. We need to upload the files in Employee Attachments. Kindly do copy paste the files in server. Tomorrow, we will connect and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/723379543 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, We have uploaded the Form 16 files in the Employee Attachments in system. And it has been confirmed from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
PER Approval until 15th of the month only | Hi, We would like to request to have a deadline for PER ENTRY. Can we set the approval from 12th to 15th of the month only? After that, they cannot approve anymore. This is to avoid the changes/additional in data that we encountered last payroll due to last minute approval. Please let us know. Thanks! | Clarification | Customization | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Doreen Quino, Once form got submitted approver need to take action we cannot set limit.\ We can set reminder to approver for the pending transaction (Please refer below screen shot for configuring Remainder for even 1 day pending) and configuring the Scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, May I ask why we cannot set a deadline or limit for this?, Hi Doreen Quino, We cannot change the logic in Approval page specifically in PER form. Approval page is applicable to all the form. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Got it, Deepan. Thank you for your assistance. |
Employee Clearance Approver | Hi Support Team, Can you help us to determine if there is another Approver who approved the employee's clearance activity (COMPANY BENEFITS CHECKLIST) on behalf of PRC0929? Activity name COMPANY BENEFITS CHECKLIST AD_ACTIVITY_ID 52931ab291e64245 | Clarification Provided | Product | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Here is the resigned Employee : ANPI0119, Hi Eric Fuertes, We checked and confirmed that the mentioned activity has been approved by the employee 'PRC0929'. |
Change Conf due date | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Please change the confirmation due date of the following employees.
EMP Code
EMP Name
Conf Due Date
COR6092
Shreyans Singhi
15-12-2021
MCO0621
Suraj Muniyappa
15-12-2021
COR6097
Sharukh Lakhani
15-06-2021
COR6099
Asif Iqbal
15-06-2021
COR6100
Jatin Bisht
15-06-2021
COR6101
Ankit Arya
15-06-2021
COR6102
Abhishek George J
15-06-2021
COR6103
Varun Govind
15-06-2021
Thanks & Regards,
Rishi Ranka
Director - Talent
"Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
Privileged/Confidential Information may be contained in this message. If you are
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Thank you.
| Backend Update | Product | Data Correction | null | Employee Information | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Please refer to the revised list.
EMP Code
EMP Name
Conf Due Date
COR6092
Shreyans Singhi
15-12-2021
MCO0621
Suraj Muniyappa
15-12-2021
COR6097
Sharukh Lakhani
15-06-2021
COR6099
Asif Iqbal
15-06-2021
COR6100
Jatin Bisht
15-06-2021
COR6101
Ankit Arya
15-06-2021
COR6102
Abhishek George J
15-06-2020
COR6103
Varun Govind
15-06-2020
Thanks & Regards,
Rishi Ranka
Director - Talent
"Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
, Hi Rishi Ranka, Please connect on below Link to change the Conf due date of below employees. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Joined
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
, Hi Rishi Ranka, Please be informed, we have now updated the Conf due date for the below mentioned employees, please check the same and confirm us. Regards Wasim |
HRMS Mail Error | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi
When I am doing employee creation, employees re not getting auto generated mail from system which has ID and default password.
Thanks
Sonali
This message (including any attachments) is intended only for
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immediately if this is an electronic communication.
Thank you.
| Need information | Product | Clarification | Employee Creation | Employee Information | null | null | null | Resolved | Hi Sonali Srivastava, Kindly provide the employee code you have created at last and also provide us the sample email content which you have received earlier. Abirami K, Hi Sonali Srivastava, Please share the details we have requested in the below trail mail, we need the screenshot of the email you have received earlier and also empcode you have not received the email. Abirami K |
Data uploaded in dependent details doesnot reflect | HI, Dependent data uploaded doesnot reflect in family details report 2548. regards Aishwarya | As we checked, the dependent details upload was not done from your end. The template has been verified and not uploaded hence the mentioned issue occurred. We have uploaded the same and now the newly uploaded details are reflecting in the family details report 2548 . | Product | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the dependent details upload was not done from your end. The template has been verified and not uploaded hence the mentioned issue occurred. We have uploaded the same and now the newly uploaded details are reflecting in the family details report 2548 and the same has been confirmed from your end. Regards, Veerapandian R |
Please stop "Notification mail - Post Training Feedback Reminder !!" | Please disable the notification, since we are no longer collecting feedbacks through HRMS. These mails are being triggered everyday.
Mail Content pasted below for your reference,
Hi,
Post Training feedback is pending for your team members.
Please log into Adrenalin and go to Self Service à Training Management à Post Training Feedback
to submit Post Training Feedback for your reportees. Click on a record from the grid to provide feedback for a team member. Post training questions for the Course will be displayed.
2. Provide information as requested and click on [Submit]
3. Click on [Reset] to refresh the screen and to provide feedback for other team members.
1. Click on a record from the grid to provide feedback for a team member. Post training questions for the Course will be displayed.
2. Provide information as requested and click on [Submit]
3. Click on [Reset] to refresh the screen and to provide feedback for other team members.
1. Click on a record from the grid to provide feedback for a team member. Post training questions for the Course will be displayed.
2. Provide information as requested and click on [Submit]
3. Click on [Reset] to refresh the screen and to provide feedback for other team members.
Provide information as requested and click on [Submit]. INES00387447 VARSHA LEYA MATHEW 9072604064 | suggested to inactive the scheduler and reminder | Product | Clarification | null | Scheduler | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We will check the existing post-training feedback reminder setting and guide the steps to stop the reminder mail., Hi Rohit Ritolia, Request you to follow the below steps to inactive the Post Training Feedback Reminder mails. Step 1: Post Training Feedback Reminder - inactive i) Go to the 'Add reminder' form, select the 'Post Training Feedback Reminder' reminder name. ii) Change the status to 'Inactive' Step 2: Scheduler inactive i) Navigate to the 'Event Scheduler' form, select the 'Event reminder scheduler' ii) Enter the 'Post Training Feedback' scheduler name and filter. iii)Change the Post Training Feedback scheduler status to 'inactive. Post completion of the above 2 steps, the Post Training Feedback Reminder mail won't trigger in the application. Please configure the steps and share your feedback. |
Reimbursement Process | The reimbursement component(Telephonic, Prof Perk, Car petrol & Driver Salary ) should not be added with the payroll
and tax sheet Please treat this like employer PF and Gratuity components in the CTC. | changed the configuration. | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ramesh A, As discussed over the call, We have checked and changed the configuration in Component for the below-mentioned reimbursement component. Please check and confirm the same. |
Please disable the Escalation mail triggered for a pullback query. | Please disable the Escalation mail triggered for a pullback query.
Query details given below for your reference:-
"This is to notify you about the Escalation of a Query.
Please find the details below :
Raised By : 52370 Bhaskar Kharat
Raised On : 2021-May-21 09:19
Query : Please provide me soft copy of offer latter and promotion latter on urgent basis Call on 9945154793
Category : Others
Sub Category : Others
Turn Around Time : 3 days(s)
Escalated from : Entitlements and Facilities Admin " INES00387450 VARSHA LEYA MATHEW 9072604064 | ADL_2009_19015 patch deployment | Product | Patch Deployment | Help Desk Management | Help Desk | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We will check the reported escalation mail trigger for the pullback query and update the status to you., Hi Preethi, Please update on this, Hi Rohit Ritolia, As per your request, we have disabled the escalation mail for the reported employee's pullback query. Please check and share your feedback., Hi Rohit Ritolia, We have initiated the Teams meeting today and showcased the below-reported pullback product issue. Issue: The employee pulled back their query in the 'Initiate query' form and then again the employee clicked the submit button to open their pulled back query. At that time, the query status changed from 'Pulled back' to 'open' in the Initiate query, but the transaction is not reflecting for the process owners in the 'Answer query' form. Also, the escalations mail also triggering for that employees. Solution: Post-deployment of the script level patch, the above issue got resolved. The same has been showcased to you over the Teams meeting. 1) The query status changed from 'Pulled back' to 'open' in the Initiate query and the open transaction will reflect for the process owners in the 'Answer query' form. 2) To restrict the escalations mail trigger for the pullback employees. Based on your confirmation over the Teams meeting, we are moving the script-level patch to LIVE to restrict these cases. We will update the status once it is done., Hi Rohit Ritolia, Based on your confirmation over the Teams meeting, we have corrected the existing cases and deployed the script-level patch in the LIVE environment to restrict these pullback escalation mail cases in the future. The same has been informed to Varsha over the call. Hence we are updating the ticket status as 'Resolved'. |
Leave request with Holiday | Dear Team, Please find the enclosed screen shots of the error. While applying a leave ( for suppose 3 days) which is starting with a holiday, then system is considering only 2 days of leave. | Patch deployed | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Archana Sunkari, We tried to reach you, please reach me at 9840101023 for more clarification on this reported point. Note: required information that the holiday, and weekly off should be considered if it falls between the leave request. Regards Raghu.t, Hi Archana Sunkari, Issue : While applying a leave ( for suppose 3 days) which is starting with a holiday, then system is considering only 2 days of leave. Solution : The reported query has been resolved. Now the system will not check the weekly off days as a leave day but weekly off fall between the leaves then the system will be considered as leave. We request you to check now and get back to us if you have to face any challenges. Regards Raghu.T, thanks done |
Payslip not generated - APH0915 | Dear Team, The below employee payslip is not generating since 2 months. APH0915 | null | null | null | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home |
Please change the Employment Status as "Trainee" and one employee's confirmation due date | Please change the employment status as "Trainee" and one employee's confirmation due date for the attached employees on urgent basis. INES00387510 VARSHA LEYA MATHEW 9072604064 | changed the shared list of employee's status to "Trainee" and one employee's confirmation due date. | Product | Service Request | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, As per your request, we have changed the shared list of employee's status to "Trainee" and one employee's confirmation due date. Please check the updated details and share your feedback. |
Few action buttons not working | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Ram,
As per the videos shared, Exit and View (under Manager survey) buttons are not showing any action on clicking it.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on - 09890054902
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Buttons are working | Product | Clarification | null | Setup Adrenalin | null | null | null | Closed | Hi Nidhi Shah, As we checked, the EXIT button and Survey buttons are getting clicked and working fine at our end. Please check by clearing the cache and history from the browser and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Remove Day based AR | Hi Team,
As most of the employees work in the night shift and split timings, hence
the employees facing issues while raising AR with day based. Please check
the issue and resolve or remove day based AR requests from the form..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
| not feasibile | Product | Configuration | Attendance Management | Time and Attendance Management | null | null | null | Resolved | Hi Thokala Umamaheswar Rao, As discussed, we will check the feasibility of removing Day based attendance regularization option also will check the case of Attendance marked absent after regularized the attendance. Regards Raghu.T, Sure Raghu,
Thanks for the update..
Please see below for your reference...
[image: image.png]
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
On Wed, Jun 2, 2021 at 2:46 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Thokala Umamaheswar Rao,
>
> As discussed, we will check the feasibility of removing Day based
> attendance regularization option also will check the case of Attendance
> marked absent after regularized the attendance.
>
> Regards
> Raghu.T
>
>
>
>
> On Wed, 2 Jun at 12:14 PM , Thokala Umamaheswar Rao <
> uma.maheswarrao@randstadusa.com> wrote:
> Hi Team,
>
> As most of the employees work in the night shift and split timings, hence
> the employees facing issues while raising AR with day based. Please check
> the issue and resolve or remove day based AR requests from the form..
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
> This email message is for the sole use of the intended recipient(s) and
> may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy
> all copies of the original message.
>
> 14395:1025874
>
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
, Hi Thokala Umamaheswar Rao, During a check, we are unable to disable to Day Based option in the "Attendance Regularization" form. The reported employee (ROS1230) attendance for 28-May-2021 captured wrong in the system. So that the attendance reflecting absent after regularized the attendance. We have corrected the record from our end. We request you to check the attendance and get back to us if the same repeated in the future transactions to proceed further. Regards Raghu.T, Hi Raghu,
Please check and restrict the access to only one day for day based AR.
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
On Sat, Jun 5, 2021 at 11:23 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Thokala Umamaheswar Rao,
>
> During a check, we are unable to disable to Day Based option in the
> "Attendance Regularization" form.
>
> The reported employee (ROS1230) attendance for 28-May-2021 captured wrong
> in the system. So that the attendance reflecting absent after regularized
> the attendance. We have corrected the record from our end.
>
> We request you to check the attendance and get back to us if the same
> repeated in the future transactions to proceed further.
>
> Regards
> Raghu.T
>
>
>
> On Wed, 2 Jun at 4:45 PM , Thokala Umamaheswar Rao <
> uma.maheswarrao@randstadusa.com> wrote:
> Sure Raghu,
>
> Thanks for the update..
>
> Please see below for your reference...
>
> [image: image.png]
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
>
> On Wed, Jun 2, 2021 at 2:46 PM Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Thokala Umamaheswar Rao,
>>
>> As discussed, we will check the feasibility of removing Day based
>> attendance regularization option also will check the case of Attendance
>> marked absent after regularized the attendance.
>>
>> Regards
>> Raghu.T
>>
>>
>>
>>
>> On Wed, 2 Jun at 12:14 PM , Thokala Umamaheswar Rao <
>> uma.maheswarrao@randstadusa.com> wrote:
>> Hi Team,
>>
>> As most of the employees work in the night shift and split timings, hence
>> the employees facing issues while raising AR with day based. Please check
>> the issue and resolve or remove day based AR requests from the form..
>>
>> *Thanks and Regards,*
>>
>> *Umamaheswar Rao*
>> *HRG, ROS*
>> *Hyderabad, India.*
>>
>>
>>
>> This email message is for the sole use of the intended recipient(s) and
>> may contain confidential and privileged information. Any unauthorized
>> review, use, disclosure or distribution is prohibited. If you are not the
>> intended recipient, please contact the sender by reply email and destroy
>> all copies of the original message.
>>
>>
> This email message is for the sole use of the intended recipient(s) and
> may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy
> all copies of the original message.
>
> 14395:1025874
>
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
, Hi Thokala Umamaheswar Rao, Regret the inconvenience. We tried to restrict the Day Based regularization but we do not have the option to restrict it. Please let us know if you have any questions. Regards Raghu.T |
FW: Goal setting in adrenaline- character limit error | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
From: Divya Tanwar
Sent: Wednesday, June 2, 2021 11:59 AM
To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Cc: Sarv Singh <sarv.singh@godrejagrovet.com>; Suresh Borate <suresh.borate@godrejagrovet.com>
Subject: Goal setting in adrenaline- character limit error
Hi,
I am getting a notification of char limit exceeded at 500 characters which is supposed to for more than 2500 characters while goal setting process for MOP and target section.
Please look into the issue and resolve the same. Attaching the photo for the reference.
Thanks & regards,
Divya
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Configuration changes | Customization | Configuration | null | Goal Management | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Divya,
Pls check now and revert if the same persists.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
, Hi Gyanamayee Swain, With reference to our discussion, please be informed there were no backend changes done to extend the character limit, the limit was extended manually in adrenalin configuration editor to 2500,but if still the validation persists to limit the characters to 500 then its a product functionality request you to update the users that the MOP and Target limit is maximum 500 characters only. Regards Wasim |
Date missing in attendance calendar | HI, Ecode 23089, attendance for 10th may 2021 was blank. Same doesnott reflect in clock in clock out report too. Regards Aishwarya | As we checked, the mentioned employee's attendance data has not been pushed from your end hence for the particular date 10-May-2021 is showing blank in the attendance calendar. As discussed please ask your IT team to push the data | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14252, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the mentioned employee's attendance data has not been pushed from your end hence for the particular date 10-May-2021 is showing blank in the attendance calendar. As discussed please ask your IT team to push the data and let us know. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the mentioned employee's attendance data has not been pushed from your end hence for the particular date 10-May-2021 is showing blank in the attendance calendar. As discussed please ask your IT team to push the data and let us know. Regards, Veerapandian R |
DOJ change | Change in DOJ of 757 4th may & not 5th may | doj change from backend. | Product | Data Correction | null | Job Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14059, Hi Triveni Nalage, Please join us in the below link with your database to change the doj: https://fastsupport.gotoassist.com/665863351 Thanks, Sumithra., On call, can we connect at 1.30 or 2 p.m
Regards,
Triveni
At Dana, honesty and integrity always come first with Safety!
______________________
[cid:image003.png@01D757AB.8470AD40][Dana]
, Hi Triveni Nalage, The doj correction is done. Please check the same and update us for further assistance if required. Thanks, Sumithra. |
Clock in Clock out Status Report | Dear Team,
We are unable to export "Clock in Clock out Status Report" for the month of
May 21.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
| Duplication is removed | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Resolved | Hi Anoopsingh, Please join to the below link with the database connection https://us02web.zoom.us/j/81933012046?pwd=UWpQdENkMFN4bkdBSHhNMVBmYnVCZz09 Abirami K, Hi,
Can u plz resend the connection
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
, Hi Anoopsingh, Removed the attendance duplication from the back end. Abirami K |
Approval for Letters not working. | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan;
I am having issues with approving requests for letter in the system.
I have attached a video https://we.tl/t-xUQAxBfLDGso that you can see what is happening as a screen shot does not work. I click the link for opening the letter request and then end up on a blank screen in Employee Creation Approval.
This is not the first time that it has happened. I have tried to log out and log back in but it is still happening. It seems that in time it sorts itself out, however during this "time out" we need to be able to prepare the letters for the staff.
Thanks.
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image001.png@01D75796.8070DC70]
[cid:image002.png@01D75796.8070DC70]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Patch deployed | Product | Patch Deployment | PIMS | Organization Structure | null | null | null | Closed | Hi LeeAnn, We are working on this issue with high priority and share the updates by today. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear LeeAnna,
The video link which you have shared below is not accessible. Could you please share it on my WhatsApp number (+91 9841614552).
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
, Dear Arun;
The video is 19MB. I cannot get it uploaded. I will send it via WeTransfer directly to your email address.
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image002.png@01D757B5.B73A5730]
[cid:image003.png@01D757B5.B73A5730]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
, Dear LeeAnna,
I have received the link and saw the video. Will check on the reported issue and get back to you.
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
, Dear Arun;
The system is now working. I just tried to go back in and I can now approve the letter. That being said, this error has happened several times over the past few weeks.
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image002.png@01D757BE.C7CBE470]
[cid:image003.png@01D757BE.C7CBE470]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
, Hi Team, The shared error has been already resolved. Please do let us know of any further assistance needed. Regards Saravanan |
Adrenaline is not working | Dear Team, Adrenaline is not working, kindly check and confirm. | Clarification. | Product | Clarification | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We are working on it and update you on the status shortly.
Regards,
Judhistira.M, Hi Supulaxmi,
We are checking with your IT team on this and update you the status accordingly.
Regards,
Judhistira.M, Hi Supulaxmi Konar, We are checking with your IT team on this and update you the status accordingly. Regards, Judhistira.M, Hi Supulaxmi, As informed over the call, there is some network issue from your end hence please check with your IT Team on this. Regards, Judhistira.M |
Missing overtime field & Payslip leave without pay mismatched to filed records or clock in clock out | Hi, we would like to clarify, why the overtime not showing on the Payslip and there is BASIC_LWOP in the deduction, even there's no filed leave without pay based on the clock in and clock out | null | Product | null | null | Claims and Reimbursments | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, We shall get this checked in PROD & revert you our findings shortly. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
role rights- regently | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Please map position, designation and department as per the attached sheet ASAP.
Its urgent.
Thanks & Regards
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| Service request. | Product | Service Request | null | Setup HRMS | null | null | null | Closed | Hi RHICL3, We will update the same and let you know the status. Thanks & Regards, Adrenalin Support 044-3024 7444, its done thanks |
REMOVE COMPONENT FROM TCS | We need to remove following component from TCS 01. Meal Vouchers 02. Gift Vouchers 03. Superannuation Note : Please give the alternative option for adding superannuation in perquisite above Limit 750000 (We need to add in "Sum of ER Contrn on PF,NPS,Super Limit to 750000") | Component settings clarification provided for the below components
01. Meal Vouchers
02. Gift Vouchers
03. Superannuation | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lalji Ladumor, Please remove the "GrossPayIT" tick mark from the "Component" form for the below components. 01. Meal Vouchers 02. Gift Vouchers 03. Superannuation As discussed please prepare the Tax workings and share us based on that we will check the feasibility on the same. Regards Prakash, Dear Mr.Prakash, Please find herewith attached calculation for your reference., Hi Lalji Ladumor, As discussed the "GrossPayIT" tick mark has been removed from the "Component" form for the below components. In Tax Component exemption components "Component type" changes as "System" for the below mentioned components. 01. Meal Vouchers 02. Gift Vouchers 03. Superannuation Regards Prakash kumar |
COFF - Leave Balance - Not Visible (Expired) | COFF - Leave Balance - Not Visible (Expired) | Provided the clarifcation. | Product | Data Correction | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Praveen Kumar S, As discussed over the call, We have checked and deployed the patch from our end. Requesting you to check the Leave request form and confirm the same. |
ATTENDACNE REGULARIZATION NOT APPEAR IN APPROVAL | Dear Concern, Here i am raise a ticket regarding Applied Attendance Regularization which is not appear for approval in Departmental H.O.D's RAISE HRMS System. | Backend Update | Product | Data Correction | null | Time & Attendance Management | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, With reference to our discussion, we have now moved the transaction from queue and the same has been approved from your end now successfully. Regards Wasim, Dear Concern,
In Connection to trail mail the raised ticket ID (14384) for Attendance
Regularization has been resolved.
Thanks & Regards,
Parth Patel
Officer-Human Resource
* Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
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On Mon, Jun 7, 2021 at 11:49 AM Adrenalin eSystems LTD <
myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Parth Patel,
>
>
> Reminder for the Ticket ID [14384] which has status as Pending Customer.
> Please let us know your feedback on the same.
>
>
> Regards,
>
> Adrenalin Support
>
> 14384:1025874
>
--
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|
Holiday Rate | May we know why there were always error in “Holiday Type” when it comes to filing of overtime. We noticed that it usually happened to employees under custom shift.
Eg. Scenario
May 1, 2021 was employee’s weekly off and at the same time it was defined as holiday (legal holiday falling on restday). When the employee filed for an ot, the rate tagged as special holiday (fall on regular day). Since there was an error in the holiday, the amount credited on the employee is different on what should be credited. Before, we were advised to tagged those custom shift employee as holiday (if the date is holiday) so that they will be able to file for overtime.
Please resolve this. Also, please check the tagging of holiday to shifting employees just in cases they are on restday or with schedule on the holiday since the rate of ot will be different. | Scenario Explained | Geo Product | Configuration | Attendance Management | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/90.0.4430.216 Mobile/15E148 Safari/604.1
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Racquel A. Reyes, We are working internally for this concern from our end, we will update you once the concern has been addressed., Hi Racquel A. Reyes, As we have informed you already on these OT Type scenario's, In order to get Special holidays that fall on Rest day kindly update the shift as "Weekly off" instead of tagging "Holiday". If the shift for the day is tagged as 'Holiday', the OT Type occurs as "Weekly holiday and special holidays not fall on Rest day" and if you update as 'Weekly Off' then it will be 'Legal holiday falling on Rest day'. Since it has already been paid, we cannot able to update now for the past date, kindly make sure this does not happen again for the future date's., We will be having a “Legal holiday” this coming June 12, 2021 (Saturday). So you mean, for employees who are supposedly weekly off, we should define their schedule on June 12 as “weekly off”?. So that if they will file for ot, the rate will be “Legal holiday falling on restday) is that right?
One more thing, there are employees also, who originally have schedule on June 12. Shall we define their schedule as is? Will there ot be tagged as “legal holiday not fall on restday?, Hi Racquel A. Reyes, Yes Racquel, you have to tag as WEEKLY OFF for the custom shift employee's to get the correct OT Type, also for the other general shift employee's system will automatically consider the day as WEEKLY OFF and the correct type for the employee's will get tagged. Kindly check and confirm from your end and revert us with the feedback for the mentioned date., If a custom shift employee rendered overtime on a legal holiday (July 20, 2021), how should their calendar for the said date be set up? weekly off? holiday? OT rate for legal holiday (July 20, 2021) falling on a weekday should be 1 for the first 8hrs and 2.6 for the next 8 hrs, Hi Racquel A. Reyes, Kindly share the employee code of whom the OT rate details to be verified, so that we can verify from our end. NOTE: Since the employee code has not been provided, we are downgrading the ticket to 'Medium'. However we will verify immediately, once you provide the necessary details and will check for this reported issue., 21050201, Hi Racquel A. Reyes, If an attendance date should be considered as 'Legal Holiday Falling on Rest Day' you should tag the shift for the employee as ‘Weekly Off’. However if the 'Legal Holiday not falling on rest day’, then you should tag the shift as ‘Holiday’., The shift was tagged as ‘Holiday’ but the OT type/ OT rate is incorrect. Instead of 'Legal Holiday not falling on rest day’ (1), it was only 'Special holiday not falling on rest day’ (0.3)., Hi Racquel A. Reyes, Please be informed that, the types "Legal holiday falling on Rest day", "Special holidays that fall on Rest day" will be applicable only if the employee calendar has been tagged as Legal or Special Holiday, also the employee's shift should get tagged as "Weekly Off". If the shift is tagged as "Holiday" on a Legal or Special Holiday then the OT type will be "Weekly holiday and special holidays not fall on Rest day". Kindly check the above mentioned OT type and update the shift as necessary for the employee. Also revert us the expected OT type which should be displayed for the employee, so then we will delete the already filed OT from our end and then you can file again to get the correct OT type., per PBB-HR team, employee calendar has been tagged as Legal Holiday for July 20, 2021 but only 0.30 OT rate was computed upon checking the 15-AUG-2021 payroll, OT rate should be 1, Hi Racquel A. Reyes, We checked for the OT for the employee, the OT hours has been calculated as '08.12 hours' for the day. However kindly revert us with the data in an excel of what you are referring the OT rate as 0.30 for this pay date and also provide us the expected result of the employee, so that we can verify the same and provide you a solution on this OT calculation., , Hi Racquel A. Reyes, Please be informed that, the rate of '0.30' has been defined for the first 8 hours for the OT Type ''Weekly holiday and special holidays not fall on Rest day", these are pre defined in the 'Over Time Type PHL' form. The OT rate will be calculated based on the rate defined already. The OT Rate for the type ''Weekly holiday and special holidays not fall on Rest day" has First 8 hours as '0.30' and the additional hours as '1.69' and for the premium hours as '0.10'. Kindly refer the same and revert us further., July 20, 2021 for 21050201 is tagged as legal holiday and should have an OT rate of 1 for the First 8 hours and 2.6 for the next hours, Hi Racquel A. Reyes, As per checking, for this mentioned rate of 1 for the First 8 hours and 2.6 for the next hours, the employee's OT type should be LEGAL HOLIDAY. Since the OT type is different, the employee's OT rate will be based on the ''Weekly holiday and special holidays not fall on Rest day". For changes, kindly change the shift of the employee as necessary and revert us so that we can delete the filed OT from our end and then you can file again after the changes updated. For clarifications, kindly refer "Over Time Type PHL" form for the OT Rate calculations. , July 20, 2021 for 21050201 is tagged as legal holiday, Hi Racquel A. Reyes, We will check this from our end internally and will update you the status tomorrow., Hi Racquel A. Reyes, The issue has been rectified as per your request for the OT type function from our end. Since the OT has been filed already for the mentioned date, the OT type will be shown as 'Weekly holiday and special holidays not fall on Rest day'. Kindly confirm whether we need to proceed for deletion of the existing OT for the employee on the mentioned date, so then after deletion you can file again for the OT from your end and then the OT type for the date will shown as 'Legal Holiday' for the employee., we should not delete the filed OT we have already confirmed our payroll and manually adjusted for the difference in OT amount May we know why this issue is happening only on custom shift employees?, we will have another legal holiday this coming August 30, 2021 Will all employees including custom shift employees have the correct OT type in case they render overtime on the said date?, Hi Racquel A. Reyes, For future OT transactions, the expected OT type will get updated for the employee's with the custom shift. There has been a concern for the custom shift employee's with the Holiday tagging from your end, however we have made the changes as requested for the scenario we have mentioned. Kindly check for the upcoming legal holiday of 'Aug-30-2021' for any of the custom shift employee and let us know the feedback., May we know why this issue is happening only on custom shift employees?, Hi Racquel A. Reyes, We have updated the changes to the 'LEGAL HOLIDAY' type now for the custom shift category, and now the OT Type will get calculated correctly, you can check and revert us with the feedback for the future transactions. Previously the issue occurs with the same OT Type scenario's matched for the employee's who tagged with the custom shift, so we have provided a fix for this concern and this same scenario will not repeat again., do we need to do anything like updating shift/ weekly off/ holiday for attendance date 30-Aug-2021 of custom shift employees?, Hi Racquel A. Reyes, The Holiday Date should get tagged as ‘Legal Holiday’ and the shift of the employee should be tagged as ‘Holiday’ so the OT Type will be Legal Holiday, if you tag the shift as ‘Weekly Off’ then it will be ‘Legal Holiday Falls on a Rest Day’., what if it is the employee's weekly off and at the same time holiday?, Hi Racquel A. Reyes, For this mentioned scenario, then the OT type will get updated based on the Holiday type. If the Holiday is a Legal Holiday and the shift as Weekly Off, then the OT Type will be Legal Holiday falls on a Rest Day., how should we do this in the adhoc shift roster? we can only select either weekly off or holiday but not both?, Hi Racquel A. Reyes, Yes you can select either one for the shift of the employee. You have to define whether the mentioned day is a Holiday or which type of Holiday (Special Holiday or Legal Holiday) in the "Holiday Master" form for the necessary calendar, so then the particular day will be considered as a Holiday. However for custom shift employee you will have to tag the shift whether it is a Holiday or a Weekly Off. When filing for OT, the OT Type will be shown based on the tagging for the employee. , what if it is the custom shift employee's weekly off and at the same time holiday? how should we do this in the adhoc shift roster? we can only select either weekly off or holiday but not both, Hi Racquel A. Reyes, You have to tag as Weekly Off in the shift roaster for the employee, if both falls on the same day., will this be automatically tagged as holiday OT (Legal Holiday falls on a Rest Day) in case the custom shift employee render overtime?, Hi Racquel A. Reyes, Yes it will be tagged as mentioned if the employee has rendered OT for the day which has been Holiday and Weekly Off., we have tried this (tagging weekly off) last 12-JUN-2021 attendance date which was also legal holiday but custom shift employees were not able to file OT for the said date, Hi Racquel A. Reyes, The changes has been fixed now from our end, however for past date simply changing the shift will not get updated. The scheduler has to be executed for those date's so then the shift data will get updated. Kindly execute the scheduler's via front end for the past date or share us the employee code and the date for whom the shift has been changed for past date, so that we can do the needful from our end., what specific changes did you do? We did not change any shift for past dates. Instead, we just made manual adjustments on overtime amount to address the issue on incorrect overtime amount for the previous pay dates/ attendance dates. tagging 12-JUN-2021 attendance date as weekly off for custom shift employees was done before the said attendance date as instructed by your team "Yes Racquel, you have to tag as WEEKLY OFF for the custom shift employee's to get the correct OT Type" "special holidays falling on Rest day" has different OT rate compared to 'Legal holiday falling on Rest day', Hi Racquel A. Reyes, We have updated changes of the OT type computation recently. You can check for the OT type scenario's now with any of the upcoming date's for an employee and revert us with the feedback if there is any concern., we tried filing for Overtime of a custom shift employee but Overtime Type is only Regular instead of Legal Holiday not fall on restday for 30-Aug-2021 attendance date 30-Aug-2021 is already set as Legal Holiday in the holiday master, Hi Racquel A. Reyes, Since there is a shift has been tagged for the employee, the OT type will get updated as Regular Day. If the shift has been updated as 'Weekly Off' or 'Holiday', then only system will consider for the other steps, else directly it will get updated as Regular Day., may we know if you have added certain forms to my access without our knowledge?, please check OT hours and meal allowance, Hi Racquel A. Reyes, You cannot verify OT for the future date for now, since you have tagged the employee's shift as WEEKLY OFF. The weekly off has not been updated for the employee for the mentioned day's attendance data, when the weekly off scheduler gets executed on the morning of '30-Aug-2021' weekly off will get updated for the employee. Until then the employee's data will get updated as Present only with the AR you have updated. This is a negative scenario, you will not be able to update and check for the future date. You can verify the OT for this employee on the morning of '30-Aug-2021'., Overtime Type is correct, my question is about the no. of OT hours and meal amount. may we also know if you have added certain forms to my access without our knowledge?, Hi Racquel A. Reyes, The OT type will show correctly, but however the weekly off or Holiday you have updated for the future will be considered as Holiday or weekly off only when the scheduler executes on the mentioned date. Until then the day will not be considered as a weekly off. The same will get updated as weekly off on ‘30-aug-2021’ morning and after that will show the OT hours correctly based on the weekly off. Since the OT configuration is shift based, the OT hours is calculated based on the attendance data and the shift updated as for now. Yes Racquel, we have enabled the form to provide clarifications on the pay defined for the particular OT Types., please do not enable forms if we did not request access to them please reverse whatever you have done since I should not have access to such forms, Hi Racquel A. Reyes, Sorry for this form enabling. We have reverted back the changes from our end. We enabled and mentioned in the ticket to refer for the necessary clarifications in the 'Over Time Type PHL', so that we have enabled. Now the changes has been reverted, you can check and confirm., please check August 21, 2021 (Legal Holiday) attendance date for custom shift employees 101103-01 17070401, they cannot file for overtime, Hi Racquel A. Reyes, You have raised a ticket for the OT type issue getting tagged for the employee's. However we have explained the scenario for the OT types and the fix has been provided. Since the issue has been resolved, kindly close this ticket and for other OT related issue's you can create a new ticket instead of following up on the same ticket. We will keep a track of all the concern's reported, so we are requesting to close the OT type issue and create a new ticket for the new issue., this is not a new issue we followed your instruction on this same ticket 14382, Hi Racquel A. Reyes, The employee's are both tagged with the custom shift and the calendar has been updated as Special Holiday. However for custom shift employee, system will check for the shift roasted for the day. As per checking from our end, for the employee '101103-01' the mentioned day shift is tagged as Weekly Off, so the OT type will get displayed as 'Special holidays that fall on Rest day'. Also for the employee '17070401' the mentioned day shift is tagged with Regular shift 'PBB_2100', so the OT type will get displayed as 'Regular day'. If the OT type has to get displayed as 'Special Holiday', kindly roast the shift for the custom shift employee's as Holiday., the custom shift employees cannot file for overtime for 21-Aug-2021 legal holiday, employee 101103-01 is ok. pls disregard 17070401 cannot file for 21-Aug-2021 special holiday if holiday not fall on rest day, should we make it "Holiday" or the shift 'PBB_2100'?, Hi Racquel A. Reyes, For the employee '17070401', kindly update the shift as 'Holiday', so that the system will consider him as Holiday on the mentioned day. Once shift updated, kindly revert us so that we can execute the scheduler's for the past date'21-Aug-2021'. |
Celcopon Payslip | Dear Team, We have forgotten to do payslip process for April for Celcopon. Please assist to do payslip process for April for Celcopon in order for us to get the payslip. thank you. | clarification | Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Teoh Sue En, Please follow the below step(Screen shot) for processing the pay slip. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan, Please assist to process for c017 nur insyirah for april & may as we have done final closure. thank you., Hi Teoh Sue En, Please generate the pay slip in "Payslip for Previous Month - Merchantrade" form. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan, the payslip is still blank. Attached for your reference. thank you., Hi Teoh Sue En, As requested we have processed the pay slip, please check in Payslip Viewer form Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net Deepan Murugan, Dear Deepan, thank you. |
Site issues | Yesterday associates were not able to sign out,kindly check and confirm if the technical glitch is resolved so that we confirm associates. Even STM was not able to change the date while RM addition. | No slowness on server | Product | Clarification | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, application is not accessing by yesterday night, hence we will check with our infra team and check on the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, Discussed internally on the reported query and came to know that slowness was little bit on the morning session, however there is no issue on the "Evening" or "Night". This has been confirmed from our infra team. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
Custom Shift/Absent | Please check what happened to the attendance of employee who have been tagged recently as Custom shift from General Shift. The effective date of the changes was on May 20, 2021. Upon checking, he was been tagged as absent on the weekly off prior to the effective date of the custom shift. It also reflected as deduction to employee’s payroll. Please resolve this. Thanks | Corrected the attendance | Product | Data Correction | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/90.0.4430.216 Mobile/15E148 Safari/604.1
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Racquel A. Reyes, We will check for the attendance data from our end and will update you the status., Hi Racquel A. Reyes, The issue has been rectified now from our end. Kindly check and confirm the same from your end. However if the shift change has been done for the past date, then when the scheduler executes system will consider the new shift and will update the data for the employee. Kindly avoid updating the shift for the past date's., May we know the root caused of this? We didn’t create the shift on past date for this employee. The effective date was May 20, 2021. How come it affects the dates on May 8,9,15 and 16, Hi Racquel A. Reyes, The concern may have given from your end for updating the shift data for the past date's, this changes has been occurred. However we have cleared the same from our end and this same will not occur again. NOTE: Please be informed that, updating the shift data's for past date will lead to the data error on the attendance. |
Goal setting was forwarded for approval but there were no details indicated | Per employee, she clicked the “submitted” button twice because she
initially encountered an error. The
goal setting has been duplicated, the other one was forwarded for approval but there were
no details indicated. The
other goal setting under the same name was already approved. | Server Slowness | Geo Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Employee Name: Jizzel T. Lazada Raised on: 31-May-2021 09:23 Reporting Manager: Armille Anne R. Reyes (109289), Hi Jesamine P Rosales,
Your ticket is acknowledged, we shall connect based on your availability post your lunch
Regards,
Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Jesamine P Rosales, We understand that, the mentioned employee have submitted goal on 31st may 2021 9.30PM, during that period server slowness was reported & rectified by Deepan. Due to slowness there were multiple double submit happened. However we have corrected the above problematic transactions. Please check & revert if any help required. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Thank you so much Priya! We will check on this ?
Regards,
[cid:image001.png@01D757CD.5F5F6B00]
Jesamine P. Rosales
IT Solutions Delivery Division - Application Management
Information Technology Group
jrosales@securitybank.com.ph<mailto:jrosales@securitybank.com.ph>
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The IT Solutions Delivery Division wants to do better.
Give us feedback by taking our survey here<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.office.com%2FPages%2FResponsePage.aspx%3Fid%3DQaMY6zmL9EKjaLyzhelCL3hhZvTOb3VNocDybzf7NKlURDhDNE9UODlIOUhQQkFUMDdHMkVHWVRXRy4u&data=04%7C01%7CJRosales%40securitybank.com.ph%7C668cd7c814a146717c5b08d8f35022fd%7Ceb18a3418b3942f4a368bcb385e9422f%7C0%7C0%7C637526872896491881%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3ZDx2yZHfw9uTHACbHPmEJmGDoNY3uTC7kRjs9wfpLM%3D&reserved=0>.
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Multiple posted approved time sheet on a single date | Hi we've encounter some issue related to approved time sheet for a single day, the reports are displaying a duplicate of rows of approved time sheet check the image below | null | Product | null | null | Timesheet Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, The concern has been acknowledged from our end, we will check from our end for the functionalities of the Time Sheet and will update you the status. |
Timesheet - multiple "Project Name" (Project) on a single day | Hi, is it possible to have a multiple Project "Project Name" on a single day, check the edited image below for reference: | null | Product | null | null | Timesheet Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, The concern has been acknowledged from our end, we will check from our end for the functionalities of the Time Sheet and will update you the status. , This is closed upon confirmation with Hemanth |
Goal setting mail content revamp | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Ravi
As discussed, We have noticed that few of the Goal points which would be
important in the mail content at time of initiation and approval.
Hence request you to update the below mentioned details in the Goal setting
process.
Also few of the other request has been mentioned below. We request your
support to initiate this change on priority.
*Goal Setting:*
Goal Initiation
1. Position has to include next to designation
2. The below mentioned table has to reflect in the mail content
L0-Goal
L1-Goal
Start Date
End Date
L2-Goal
Specific Measure
Target
GOAL STATUS
Note: In the initiation mail goal status showing as
Approved. Please validate this.
Goal Approval:
1. Position has to include next to designation
2. The below mentioned table has to reflect in the mail content
L0-Goal
L1-Goal
Start Date
End Date
L2-Goal
Specific Measure
Target
GOAL STATUS
Manager Comment
*Field size :*
It seems Character is restricted for this year. We request you to increase
the character size more than 2500 for the below
mentioned field.
1. L1 Goals
2. Guideline measure
3. Specific measure
4.L2/other goal convert in L1
*PACE - APPRAISAL COMMENTS REPORT:*
*As of now L0 & L1 goals are reflected in the report. We need the following
details in the report. *
*L2 Goal*
*Specific Measure*
*Target*
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| Will track through mail | Product | Configuration | null | Goal Management | null | null | null | Closed | Hi Balaji Damodaran, The same we can track through mail as we are checking the same with our internal team and we will share the updates via an Email. Regards, Jayakrishnan. N Product Support |
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