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PAN number removal- Rajiv Sharma (INA0079)
PAN number removal- Rajiv Sharma (INA0079)  as Delhi ecodes are removed.
pan removal for old code
Product
Data Correction
null
Employee Information
null
null
null
Closed
created_by: 2043097241532 time: 2021-05-31 09:18:19 UTC, Hi Greta Fernandes, As it is confirmed from your end that the employee is created after removing pan for his old ecode, we are updating the status of the ticket .  ​ ​Thanks, Sumithra.
Dynamic Fields
We are unable to change Mandatory from Yes to No for Domicile & Family Background in employee creation form
we have made the below-mentioned fields are non mandatory.
Product
Service Request
null
Setup HRMS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As per your request, we have made the below-mentioned fields are nonmandatory.  ​ Please check and revert for any further clarification.  ​ Regards, Srujana.M
Issue in Grade-wise PF calculation in settlement
We observed that in settlement entry, PF amount is calculating BASIC * 12% for all irresspective of their grades. for grade 6-12 the PF shall be calculated as 12% of  [BASIC  + CONV + MEDICAL] components Ex: 11575
We have done the code level changes based on your PF formula.
Product
Patch Deployment
null
Pay process
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11674, In continuation to above, if Grade of employee is 6-12 and fixed BASIC is greater than 15000 then PF will be 12% * earned BASIC, Hi Vicky Shah, Please join the below link to analyze the reported scenario. ​ https://us02web.zoom.us/j/86713790681?pwd=M1BBNmFML1g2ZkRsT1luRnhzK2JrQT09 ​ Regards, Srujana.M, Hi Vicky Shah, Please join the below link, ​ https://us02web.zoom.us/j/86372975612?pwd=TnNJa1dnMzZEVGRSMG5OMHhFdkR3QT09 ​ Regards, Srujana.M, Hi Vicky Shah, We have done the code level changes based on your PF formula. Please do the settlement process and revert for any further clarifications.  ​ Regards, Srujana.M
Faculty change - for past course
We need to change the faculty of the course scheduled on February.
Backend update
Product
Data Correction
null
Training Management
null
null
null
Closed
created_by: 2043097241532 time: 2021-05-31 08:44:44 UTC, Hi Rajan Thakar, The faculty is changed from backend as per your request as this is past course. ​ Thanks, Sumithra.
FW: Zaheer goals
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-Please change the following staff’s PMS form to competencies: 1005 Zahir Sheik Regards, Amit Sangha [cid:image276a61.PNG@3d632ad0.4a955237]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image2e180a.PNG@b9065f73.40831ab8]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee28948.JPG@563a2466.4ab51dc9]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Akhtar Hussain Baksh Sent: Monday, May 31, 2021 12:39 PM To: Amit Sangha Subject: Zaheer goals Dear Amit, Pls. move Zaheer to competencies. BR [cid:imagebb40d1.PNG@122a3a8e.4bbb066e] ARABIAN ETHICALS A Ghobash Group Company [cid:imagedaee9f.PNG@32c07192.489d3f31]<https://www.linkedin.com/company/arabian-ethicals> www.arabianethicals.ae<http://www.arabianethicals.ae> AKHTAR HUSSAIN BAKSH Finance Manager M:+971 52 9024329 | T: +971 4 2088411 | Ext: 4115 PO Box:9081, Makeen Building, Airport Road, Dubai, UAE [cid:image521a6b.PNG@d43a3d1d.46a09985]<http://> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
goal enabled
Product
Service Request
null
Goal Management
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null
null
Closed
Hi Amit, ​ Below changes has been done. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
Re: Ticket [14234] - Employees Details Report
Hi Anish, Apologies for the confusion. We called it Competency Roles tag. Please check with Sakthi. Thanks, Beth -------- Original Message -------- From: Anish Samuel <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Date: Mon, May 31, 2021 4:17 PM +0800 To: lpnayve@bpi.com.ph Subject: Re: Ticket [14234] - Employees Details Report Hi Lilibeth P. Nayve,
Closing this ticket
Product
Configuration
null
Goal Tracking
null
null
null
Closed
null
COE preview and setup
Hi, team! I'd like to ask if these are possible to apply in our COE? 1. Dynamic logo - How can we assign logos per company? Will the logos appear  depending on the company selected? 2. Preview the actual data - Can we view the actual data instead of the variables (marked with red) using the 'preview' in letter request? Please see the screenshot below.
Clarification
Product
Clarification
null
Application Access Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Zigmort Jelaver Ragudo, We will check the same from our end and will update you the status., Hi Zigmort Jelaver Ragudo, 1). Dynamic logo cannot be assigned, we do not provision to consider the different logo's for the company name, only the company name will get displayed. ​ 2). As per our product functionality, we cannot be able to Preview the actual data, only the variables can be shown in the preview. , Thanks for this, Anish! By the way, how can we view the downloadable file (document output)? Should we download it on the letter viewer? Here's my screenshot using the letter viewer in UAT. We still can see the variables, Anish., Hi Zigmort Jelaver Ragudo, We can able to view the downloaded file via the Letter Viewer. Kindly share the employee id and details if you cannot able to view the data instead of the variables when generated via Letter Viewer, so that we can verify from our end.
Long Absenteeism Report in Interface
Dear Jay, As discussed, we are unable to download long absenteeism report in Interface. Please check and confirm the same. Thanks & Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Report access issue
Product
Service Request
null
Absence
null
null
null
Closed
Hi Sujatha, Post analysis we understood that there is a report with the name 'Continuous Absentees' is available to check the long absent employees.  ​ AS discussed we have provided the access as well. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks and we can able to download the report now in Interface. Regards, Sujatha
Need to change the equations of ESIC calculation
Hi Team There is a header name VP in the paysheet,ESIC needs to get deduct on that component also.Please do the needful.
Configuration is changed in component form
Product
Configuration
null
Pay process
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lishma Soni, As per your request, we have marked the esi gross in the VP component, you can do the pay process and check the same. Abirami K
To change actual relieving date of inactive employee
Hi, Please help us to change actual relieving date of inactive employee C4803 to 16th April 2021. Request you to do the needful at the earliest. Best regards, Pinkiiy Raval
date correction done
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/14241, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/457753222 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have changed the relieving date for the reported employee. Kindly check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you so much Rumana
old transaction notification are triggered to users
Hi, Employees are receiving the mail notification of old transaction for which the action is already taken. It is creating confusion. So requesting you to help us to fix it up. best regards, Pinkiiy Raval
mail triggered from UAT
Product
Clarification
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please provide us sometimes, we will schedule the session at 02:30PM and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/457753222 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the SMTP has not changed in the UAT Login and also the Mail services has been turned on at 23 May 2021. Due to which the mail has triggered from the 43 server. Note : We have not taken the session on 23rd May 2021 and also verified the tickets as well. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you so much Rumana
Re: Not able to update nominees on Adrenaline Portal, Please advise <EOM>
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Associate have updated their family members in the family details. But there parents details are not reflecting in the nomination pages(Superannuation,Gratuity,PF,Exigencyfund) 23S Ravi Mohanprasad Chaurasia Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.co <http://www.intellectdesign.com> On Mon, May 31, 2021 at 11:54 AM Ravi Chaurasia iGCB < ravi.chaurasia@intellectdesign.com> wrote: > Hi Team, > > Any updates on the above email? > > Thanks & Regards, > Ravi Chaurasia | Team Lead | QCBS - Global Consumer Banking > Mob: *+91 7405487526* | Email: *ravi.chaurasia@intellectdesign.com > <gugan.gunasekaran@intellectdesign.com>* > > No. 34, IT Highway, Navalur, Chennai - 603 103 | Web: > *www.intellectdesign.com* <http://www.intellectdesign.com/> > > <http://www.intellectdesign.com/> > > > On Fri, May 28, 2021 at 11:10 AM Ravi Chaurasia iGCB < > ravi.chaurasia@intellectdesign.com> wrote: > >> Hi, >> >> I have submitted the below details for Medical Insurance Nominee & it >> states that "Your transaction has been submitted for processing and >> would be delivered to the intended stakeholders once the transaction queue >> gets cleared." But it never gets processed as I have already submitted >> it & still it's not reflected on the Adrenalin portal. >> >> *Screen 1*, >> [image: image.png] >> >> *Screen 2*, >> [image: image.png] >> >> Thanks & Regards, >> Ravi Chaurasia | Team Lead | QCBS - Global Consumer Banking >> Mob: *+91 7405487526* | Email: *ravi.chaurasia@intellectdesign.com >> <gugan.gunasekaran@intellectdesign.com>* >> >> No. 34, IT Highway, Navalur, Chennai - 603 103 | Web: >> *www.intellectdesign.com* <http://www.intellectdesign.com/> >> >> <http://www.intellectdesign.com/> >> >> >> On Thu, May 27, 2021 at 8:24 PM Medical Insurance < >> medical.insurance@intellectdesign.com> wrote: >> >>> Hi Ravi, >>> >>> Please check and share the screenshot to check. >>> >>> 23S Ravi Mohanprasad Chaurasia >>> >>> Regards, >>> Medical Insurance Team >>> >>> On Thu, May 27, 2021 at 3:54 PM Ravi Chaurasia iGCB < >>> ravi.chaurasia@intellectdesign.com> wrote: >>> >>>> Hi, >>>> >>>> I am not able to update nominees on Adrenalin Portal, Please advise! >>>> >>>> Thanks & Regards, >>>> Ravi Chaurasia | Team Lead | QCBS - Global Consumer Banking >>>> Mob: *+91 7405487526* | Email: *ravi.chaurasia@intellectdesign.com >>>> <gugan.gunasekaran@intellectdesign.com>* >>>> >>>> No. 34, IT Highway, Navalur, Chennai - 603 103 | Web: >>>> *www.intellectdesign.com* <http://www.intellectdesign.com/> >>>> >>>> <http://www.intellectdesign.com/> >>>> >>>> >>>> On Tue, May 25, 2021 at 9:47 PM Ravi Chaurasia iGCB < >>>> ravi.chaurasia@intellectdesign.com> wrote: >>>> >>>>> >>>>> Thanks & Regards, >>>>> Ravi Chaurasia | Team Lead | QCBS - Global Consumer Banking >>>>> Mob: *+91 7405487526* | Email: *ravi.chaurasia@intellectdesign.com >>>>> <gugan.gunasekaran@intellectdesign.com>* >>>>> >>>>> No. 34, IT Highway, Navalur, Chennai - 603 103 | Web: >>>>> *www.intellectdesign.com* <http://www.intellectdesign.com/> >>>>> >>>>> <http://www.intellectdesign.com/> >>>>> >>>> >>> >>> -- >>> Regards, >>> Medical Insurance Team >>> >> -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification provided
Product
Clarification
null
My Information
null
null
null
Closed
Hi Balaji Damodaran, Post analysis we understood that the issue might be due to browser compactability issue and we suggest you to please use chrome browser for the same. ​ And also browser compactability issue​s will get addressed once we upgrded the applications with recent versions. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
RE: Need your HELP for Goal Sheet
Hi, Pls check and delete all goals of below employee as he is unable to delete on his own. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Mangesh Dhanawde Sent: Monday, May 31, 2021 12:28 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: Need your HELP for Goal Sheet Hi Gyanamayee, I am unable to delete already save Goals but not submitted. Please see below screen shot. Please help to delete all Goal sheet in Adrenalin. EDP -900325 [cid:image002.png@01D75620.1EF7FDB0] Regards, Mangesh 9029929340 ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Clarification
Product
Clarification
null
Goal Management
null
null
null
Closed
Hi Gyanamayee, As discussed, employee can ignore those goals and select only the required ones and submit the same for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok. Pls close it. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I
Blanks in QCR110_Resigned Associates Summary 2308
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Associate We have noticed that there are many blanks in the QCR110_Resigned Associates Summary 2308. Hence request you to detail analyze and fix the issue. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Customization report correction
Customization
Data Correction
Separation Management
Customization Reports
null
null
null
Closed
Hi Balaji Damodaran, We will check the reported concern on QCR report blank values and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, We request you to please check the blank fields has the values in employment details form for the corresponding employees. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay There are 94 associate LWD month is blank in the report.  Also other column like gender, reporting manager, official mail id, designation, DOB, Exit Type). Kindly check and update., Hi Balaji Damodaran, ​Please find the updates with regard to blank fields in QCR110 report. ​ 1) Gender NULL: For these employees LH4, P7F gender was not updated in the system. 2) RM NULL : For the employees 'JH7,JH8 'RM was not updated in the system. 3) Official EmailID : For the employees C4S, CX2, DX8, Q9N official mail id was not updated in the system. 4) Designation : For the employee 'G7D' designation was udpated in the system. 5) DOJ : For these employees LH4, P7F  EP category was mapped in the system. 6) EXIT TYPE : New separation type 'Absconding - LI' is not included in the report and hence the value shows as NULL. Now we have added the same in the report. 7) LWD Month - We are workin on that and will update shortly. ​ Kindly check and update the NULL values in the system and let us know the feedback. Regards, Jayakrishnan.N Product Support Regards, Jayakrishnan. N Product Support
Request points for Each goals
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, request you to share the each goal points for T4&above grade for CORP&CTOO associate. C17 Calendar Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clariifcation Provided
Customization
Clarification
null
Customization Reports
null
null
null
Closed
Hi Balaji Damodaran, As discussed we will check the feasibility for the mentioned report and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, We request you to please refer the report 'PACE Goal Summary Status Report' for the below mentioned data. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Attachment MB increase
Dear Support, We would like to request to please increase the MB file size attachments, Passport, visa, LC and MOL contract. Thank you. Regards MOna [cid:image001.png@01D75612.BBE1B390] [cid:imageda5bd4.PNG@e3242ec5.44a2a378]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0187de.PNG@d5a8c355.4f9b0478]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image15ff02.JPG@e89007a0.48945413]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
Issue raised as part of MAX migration and ticket updated for more than a year.
Product
Clarification
Admin Module
Application Access Management
null
null
null
Closed
Hi Mona-Liza P. Villadelgado, We are checking on this, will let you know I this is feasible on New MAX version. Until it is closed you can use the old version. Adrenalin ME Support
Timesheet error in Mobile App
Hi, We encountered an error when submitting Time sheet entries with multiple Activities. Please see the screenshot attached for reference
Patch deployment
Product
Patch Deployment
Mobile Application
null
null
null
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Zigmort Jelaver Ragudo, We have installed mobile app & checking from our end & we shall keep you posted. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Zigmort Jelaver Ragudo, Please be noted that, as per mobile functionality we have to save the project one by one.  ​ 1.Kindly choose first project X timing 08 AM to 10AM. 2.Save 3.Post that choose the second project time 10AM to 12PM(whatever time based on your work) 4.Save 5.Submit. The below one is wrong practice of submitting which will show the validation.  1.Choosing first project X timing 08 AM to 10AM. 2. Without saving, Post that choose the second project Y time 10AM to 12PM 3.Save (Error will be shown) 4.Submit.(Error will be shown)  RCA: when you do without saving both the project will be taking same time not the different timings. note: we have used your login to test the scenario on varies date, you may reject those transactions. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priya, We have tried the steps that you gave and successfully submitted a Multi-activity timesheet. However, we noticed that we can only add an activity to a Project once, if we add another activity using the same project the error happens again. These are the steps we did that encountered an error: 1.Choose Project 1 timing 08 AM to 10AM. 2.Save (no error) 3.Choose Project 2 timing 10AM to 12PM 4.Save (no error) 5.Choose Project 1 or 2 again 12PM-2PM 6.Save (error shown), Hi Zigmort Jelaver Ragudo, We wanted to confirmed you that, yes it's an issue. As you know currently in India its affected by Covid -19, from Mobile app team most of them are in sick leave so we currently ​didt get any tentative timeline to finish this ticket. We shall keep you posted & keep the ticket as pending on us till the permanent fix is provided.  ​ Thank you for understanding  ! Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Zigmort Jelaver Ragudo, We deployed the fix in PROD. Please be noted that we have validated in Android & IOS. Kindly verify & confirm.  Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Employees Details Report
Hi Adrenalin Team, Please add the following fields in Employees Details Report. Please note that these are currently in UAT stage.  1. Segment 2. Group 3. Institution Please add PMS Competency in Goal Setting Details iReport and Goal Summary Report. Also still in UAT stage. Thanks, Beth
Added
Customization
Data Correction
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Goal Tracking
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lilibeth P. Nayve, Kindly confirm which ​field you are referring as PMS Competency​ to be added in the mentioned reports., Hi Lilibeth P. Nayve, As mentioned, we have added the Segment, Group and Institution in the Employee Details Report. Kindly check and confirm the same from your end. ​ However for the Competencies Role tag, our team is currently working on this. We will update you once the necessary changes has been updated., Hi Anish,  In addition to Segment, group, and institution, kindly add also Matrix Manager 1 in Employee Details Report.  Thanks, Beth , Hi Beth, As mentioned, we have updated the Matrix Manager 1 to the mentioned report. Kindly confirm the same from your end.  ​ However if there is any further changes needed. Kindly close this ticket and create a new ticket instead of following up on the same. 
Two reviews in one appraisal calendar
Hi Sir, Asking for your asssistance. Based on our meeting, it is possible to have 2 reviews with rating in one calendar. Upon initiating second review with rating, cannot initiate, and thus, 1st review with rating remarks is being read when initiating 2nd review with rating.
carification
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Data Correction
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Performance Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/14227, Hi Jexel Octavo, In single calendar , we can setup below  format. Goal  setting 1st Review review a 2nd  Review ​Self Appraisal. ​ Goal setting was done and 1st review was skipped due to  date crossed and 2nd review was enabled and you have completed 2nd review and followed by Self apprasial.   Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, We have tried sample employee number 12432 and cannot initiate first review. Asking for your assistance., Hi Jexel Octavo, We have set date as below, please validate and completed all 3 on start date. ​ 1st Review start = 03-jun-2021 2nd Review Starts=05-jun-2021 Appraisal Start=07-jun-2021 Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir Deepan, Please process below review dates: 1st review start : June 4 2nd review start : June 6 please advise when processed., Hi Jexel Octavo, Please check we have configured.  Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Noted sir. We have configured 1st review, still waiting for 2nd review. thanks for the assistance.
UnPaidLoanBalance
For UnPaidLoanBalance we need the below given feild to incule CREATEDON UPDATEDON WORKFLOWSTATUS
Based on your request, we have added the below-reproted columns in the Unpaid loans report.
Product
Clarification
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Loans
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: "[\"44002202142\", \"44002028042\", \"44002202078\", \"44002027886\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, ​We have taken the connection and analyzing the above reproted snceario. We will update you shortly. ​ Regards, Srujana.M, Hi Vidyasagar, Based on your request, we have added the below-reported columns in the Unpaid loans report.  ​ ​Regards, Srujana.M
Extracting Report with Skip Level Reporting Manager
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Adrenalin Team, Another question. How do I extract report with Skip Level Reporting Manager? I was looking for this field in iReporter but I only see the fields - Reporting and Functional Manager. Is there a way for me to get each employee's Skip Level Reporting Manager? [cid:5feff4bd-d69d-4420-9ba9-df5269e80140] Thank you This email and any files transmitted with it are confidential and may contain privileged and confidential information, including personal information protected by privacy laws. It is intended only for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, destroy all copies of the original message, and delete this e-mail from your system. This transmission may include personal information, which is protected by the Data Privacy Act of 2012. You hereby agree to use reasonable care necessary to prevent misuse of or unauthorized access of any personal information. You may only use or disclose the personal information for the purpose intended in this communication. You are only authorized to retain the personal information for as long as necessary to accomplish this purpose or as may be prescribed by law. Thereafter, you shall promptly return the document to the sender or destroy all copies of the document containing the personal information. GADC assumes no liability for direct and/or indirect damages arising from the user's use of GADC's e-mail system and services. Users are solely responsible for the content they disseminate. GADC is not responsible for any third-party claim, demand, or damage arising out of use the GADC's e-mail systems or services. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
New View
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Patch Deployment
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Organization Structure
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Hi TAMMY JIMENEZ, We have created new IReport View "SkiplevelManager" ,  please refer that and create new view. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
Ticket [14115] - Error in Employee Onboarding
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, Still, the employee onboarding form is not showing. Can u please check again and confirm please. Trail mail for your information on this ticket for your understanding from my team. Regards Sasmita Mishra M - 7624018700 From: dhararaval@vadilalgroup.com <dhararaval@vadilalgroup.com> Sent: Monday, May 31, 2021 12:05 PM To: sasmitamishra@vadilalgroup.com Cc: Ravi Srivastava HR <ravi@vadilalgroup.com>; Tarun Goswami <tarungoswami@vadilalgroup.com>; sunilpagar@vadilalgroup.com; Dhara <dhararaval@vadilalgroup.com> Subject: Re[2]: Attendance Regularization Guidelines Dear Sasmita, Other forms are showing but Employee onboarding is not showing. You can connect to my VNC, I'll show you. On Mon, May 31, 2021 at 11:58 AM, sasmitamishra@vadilalgroup.com <mailto:sasmitamishra@vadilalgroup.com> wrote: Dear Dhara, You trail mail issue for onbaording is resolved. Can u please check and confirm on the same. Regards Sasmita From: Dhara Raval <dhararaval@vadilalgroup.com <mailto:dhararaval@vadilalgroup.com> > Sent: Friday, May 28, 2021 11:39 AM To: priyankakarnani@vadilalgroup.com <mailto:priyankakarnani@vadilalgroup.com> ; sasmitamishra@vadilalgroup.com <mailto:sasmitamishra@vadilalgroup.com> Cc: 'Ravi Srivastava HR' <ravi@vadilalgroup.com <mailto:ravi@vadilalgroup.com> >; 'Tarun Goswami' <tarungoswami@vadilalgroup.com <mailto:tarungoswami@vadilalgroup.com> > Subject: RE: Attendance Regularization Guidelines Dear Sasmita, Awaiting your revert on trailed mail. Regards, Dhara Raval. From: Dhara Raval <dhararaval@vadilalgroup.com <mailto:dhararaval@vadilalgroup.com> > Sent: 26-05-2021 4:26 PM To: 'priyankakarnani@vadilalgroup.com <mailto:priyankakarnani@vadilalgroup.com> ' <priyankakarnani@vadilalgroup.com <mailto:priyankakarnani@vadilalgroup.com> >; 'sasmitamishra@vadilalgroup.com <mailto:sasmitamishra@vadilalgroup.com> ' <sasmitamishra@vadilalgroup.com <mailto:sasmitamishra@vadilalgroup.com> > Cc: 'Ravi Srivastava HR' <ravi@vadilalgroup.com <mailto:ravi@vadilalgroup.com> >; 'Tarun Goswami' <tarungoswami@vadilalgroup.com <mailto:tarungoswami@vadilalgroup.com> > Subject: FW: Attendance Regularization Guidelines Dear Priyanka, As discussed, PFB in trailed mail and do the needful. Regards. Dhara Raval. From: Aakanksha Gandhi <gandhiaakanksha@vadilalgroup.com <mailto:gandhiaakanksha@vadilalgroup.com> > Sent: 26-05-2021 2:18 PM To: Dhara Raval <dhararaval@vadilalgroup.com <mailto:dhararaval@vadilalgroup.com> >; 'Tarun Goswami' <tarungoswami@vadilalgroup.com <mailto:tarungoswami@vadilalgroup.com> > Cc: 'Ravi Srivastava' <ravi@vadilalgroup.com <mailto:ravi@vadilalgroup.com> >; nirajpresswala@vadilalgroup.com <mailto:nirajpresswala@vadilalgroup.com> Subject: Re: Attendance Regularization Guidelines As explained, I have tried, yet nothing comes up. Please guide Thanks. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Employee onboarding form
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Clarification
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Employee Information
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Closed
Hi Sasmita Mishra, From the below description we have understood employee onboarding form not visible, Can you please share ​which employee login id employee onboarding form not visible, Thanks and Regards Vijayakumar k, Dear Vijay, It is inline to our earlier ticket (14115) where we have shared all the details and Wasim was working on it. Please find the employee login id where onboarding form is not visible. E.Code – 21220831 Regards Sasmita , Hi Sasmita Mishra, We have a login to the Reported employee the  "Employee onboarding" form is visible on it. ​ ​I have attached the screenshot for your references, ​ Thanks and Regards Vijayakumar k
PMS Rating
Hi Sir, Asking for your assistance, upon generation of self appraisal report, "the self appraisal process has not been completed/approved."  Although the self appraisal was already done.
clarification
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Clarification
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Workflow
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jexel Octavo, Self Appraisal Report is self report not for bulk,  please refer "Self Appraisal Report Role Based" for view those who have approved . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Sir, The said report does not have overall performance rating. please confirm., Hi Jexel Octavo, Please refer below screen shot for  Appraisal  percentage is "0" so over all rating was captured 0. Please change and try for other employee. ​ Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
Internship letter
Once intern submits the internship completion letter it goes to his/her supervisor to complete certain other fields once supervisor submits with all details then intern gets the completed letter. Some of the fields are directly picked or auto filled from PeopleSoft. One such field is last working date of the intern. In PeopleSoft “Planned Exit Date” is updated for all interns. So when interns submits the letter this date is mapped to last working date. In case if there is a change in the last working date which different from planned exit date supervisors should be able to change it when it comes to them. 
clarification on how end date reflects in student intern letter
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Clarification
Admin Module
Customization
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ishan, As discussed,Kindly join this session https://fastsupport.gotoassist.com/614597619, Hi Ishan, As discussed over the call, For intern letter generation END DATE will reflect in two ways ​ 1. If end date of intern is given in PEOPLE SOFT then End date will update if the file process with that date. 2. If no end date is given in people soft  then employee will get the end date as the current date , the date of student intern letter request submission date. ​ ​For employee ROSHAN CHOWDARY End date is ​30-jun-2021 as per the people soft inetgration. No changes were updated in the integration also the same date is reflecting in ​Approval screen. ​ Kindly check the same and update us in case of clarification, Kohima, So if the planned exit date is updated in PeopleSoft incase of early relieving or late relieving the letter will have the same date? And in case if intern has already raised the letter and is pending with Supervisor and then we make the changes in PeopleSoft to Planned Exit Date will the letter still get updated with the current date? We can have a call if need be. Regards Reshma B S , Hi Ishan, ​ As discussed over the call, For intern letter generation END DATE will reflect in two ways ​ 1. If end date of intern is given in PEOPLE SOFT then End date will update if the file process with that date. 2. If no end date is given in people soft  then employee will get the end date as the current date , the date of student intern letter request submission date. ​ Once if the employee Raised the Intern Letter Request "End date"  cannot be updated in Letter irrespective of pending or approved . Since Inetrn letter is allowed to raise only once in Application.What ever changes need to be done should be made before the letter submission. Kindly update us in case of any clarification . Regards, Kohima.Gopi
ctc
Dear Srujana, Please move below employees ctc, 6599,6700,6943, Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:image01307f.JPG@14cda67b.41816e06]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com>
Clarification in salary details.
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Clarification
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Salary
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Hi Pradeepa C T, As discussed over the call, navigate to the "Salary changes after cutoff date" form here select the employee codes and move the alary details.  ​ Please check and revert for any further clarifications.  ​ Regards, Srujana.M
Employees not receiving mail - Forgot password
Employees not receiving any mail when they click on Forgot password, lots of queries getting regarding this.   One sample screenshot attached for your reference. Please look into this as resolve ASAP. INES00386936 VARSHA LEYA MATHEW 9072604064
provided the clarification
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Clarification
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Portal Management
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user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We are checking the reported mail slowness point with the FIS team. We will update the status once we received an update., Hi Rohit Ritolia, During the check, we found that many employees used the Attendance regularization, leave request, forgot password forms, etc...,  around 31-may-2021 9.00 am to 10.30 am, and 2080 mail records created in the application in between this time(31-may-2021 9.00 am to 10.30 am). Out of 2080 mails, around 1100 are pending in the queue. Due to this bulk AR, leave request, and other requests around a specific time the mail slowness/delay issue happened till today's first half. After the first half, all the emails are triggering properly to the employees without any issue. The same has been communicated to Varsha over the call. Attaching the screenshots for your reference.
Urgent - Blank screen on Goal Setting Approval
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team; I have a blank screen for goal setting approval. Today is the deadline and I have to be able to approve goals….please urgently look into this… [cid:image001.png@01D75604.48F124A0] Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image002.png@01D75604.48F124A0] [cid:image003.png@01D75604.48F124A0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
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Product
Clarification
Admin Module
Goal Management
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Hi Lee-Anna Nussbaumer, Hope you were able to approve the goal for the employees.  Adrenalin ME Support
Re: Ticket [14056] - Re: Ticket [13936] - Helpdesk Request
Hi Anish, Even the "Follow up" status cannot be customized? Thanks, Beth -------- Original Message -------- From: Anish Samuel <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Date: Mon, May 31, 2021 1:51 PM +0800 To: lpnayve@bpi.com.ph CC: sakthivel.t@myadrenalin.com, eflfano@bpi.com.ph Subject: Re: Ticket [14056] - Re: Ticket [13936] - Helpdesk Request Hi Lilibeth P. Nayve,
Informed as per functionality.
Customization
Configuration
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Customization
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Hi Lilibeth P. Nayve, We are checking with our internal team for the follow-up requirement, we will update you on the same. , Hi Lilibeth P. Nayve, As per discussion internally, the follow up for the transactions can be applicable for the approver's via the 'Help Desk' scheduler with the days mentioned on the Help Desk Master. As of now, we do not have the provision for customization for the follow-up request you have mentioned. However we will inform you, if there is any further update on this concern in the future.
ADHOC Q3 _ 2020-21 _ APPLICATION SECURITY - BLACK BOX _ ADRENALIN(HRMS) _ MOBILE
File password : 12345
IIS configuration done
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Configuration
Admin Module
Security
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13768, Hi Shabin Velliyathparambil, Please share with us the testing document in the PDF format to check, we could not open the attached file in the ticket Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Dear Ram, PFA Password : 12345 Best Regards, Shabin R Velliyathparambil Manager - IT Axis Finance Limited I Axis House I Wadia International Center I P.B. Marg I Worli, Mumbai – 400 025 (Mobile) +91 9167668439 Axis Bank | Axis Asset Management | Axis Securities | Axis Capital | Axis Trustee | Axis Bank UK ________________________________ , Hi Shabin Velliyathparambil, Please find the resolution for the APP Sec points , We have enabled the IIS related open points and patch deployment is pending. We will deploy the same and confirm you Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Shabin Velliyathparambil, We have given the resolution for the open points. Please check and confirm post testing the environment. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
Calendar Q3 2020-21 _ APPLICATION SECURITY - BLACK BOX TEST _ ADRENALINE HRMS
File password : 12345
IIS configuration and patch deployed
Product
Configuration
Admin Module
Security
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user_agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13768, Hi Shabin Velliyathparambil, Please share with us the testing document in the PDF format to check, we could not open the attached file in the ticket Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Dear Ram, PFA Password : 12345 Best Regards, Shabin R Velliyathparambil Manager - IT Axis Finance Limited I Axis House I Wadia International Center I P.B. Marg I Worli, Mumbai – 400 025 (Mobile) +91 9167668439 Axis Bank | Axis Asset Management | Axis Securities | Axis Capital | Axis Trustee | Axis Bank UK ________________________________ , Hi Shabin Velliyathparambil, Please find the resolution for the APP Sec points , We have enabled the IIS related open points and patch deployment is pending. We will deploy the same and confirm you Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Shabin Velliyathparambil, We have given the resolution for the open points. Please check and confirm post testing the environment Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
FW: Adeline goal setting not invited --for 2 new joyed employee 1) Basvaraj Astalkar 2) Anil Rapolu
Hi, Pls check Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: hemant shintre Sent: Monday, May 31, 2021 10:43 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Dipak Suryawanshi <dipak.suryawanshi@godrejagrovet.com> Subject: Adeline goal setting not invited --for 2 new joyed employee 1) Basvaraj Astalkar 2) Anil Rapolu Dear Madam, Please look into this Mr . Basavaraj Astalkar User Id- 900712 New password- gtfl2021 Mr. Anil Rapolu User ID -900711 New password -anil1988. Please look into this in goal setting no goal setting invited is showing please reply as today is last day . Thanks Hemant Shintre 8433572116 ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Clarification
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Clarification
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Goal Management
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Closed
Hi Gyanamayee, Goal setting has been initiated now for eligible list again. These employees will now be able to do their Goal Setting. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai -600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001]
Company export for myadrenalincare.freshdesk.com
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Adrenalin Fresh Desk Admin, The company export you had requested is complete. You can download the file from here. If the link does not work, copy and paste the URL below in your browser's address bar: https://myadrenalincare.freshdesk.com/download_file/4/6478d9d88cb1768eeffd8ddcbc514647cff88e40 Note: This link will expire in 15 days. Regards, Adrenalin Support This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Fresh Desk Ticket
Product
Data Correction
null
Application Access Management
null
null
null
Closed
null
Unable to access Freshdesk Portal
Good Afternoon Team,   May I ask your kindly assistance, Ms. Sharmel Manuel is trying to access and reset her password in FreshDesk portal however there was an error information that she was not authorized, kindly refer to the attached image for your perusal.   In addition, she must have access in the said portal which was already requested before by Ms. Iyah    
freshdesk
Product
Clarification
null
Security
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lesley Del Rosario, We have triggered activation email now please check email, incase if you havnt received it please check with your IT team. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Loan Entry not coming in payroll register
Dear Team, In this month we have given loan to our employees and entries for the same entered through Loan Scheduler but same is not reflecting in payroll register for the month May'21. And Loan amount recovery is not done in current month payroll. Print screen of one sample case is below : Kindly look into the matter and do the needful on urgent basis. Thanks & Regards, Yogesh Gupta Sr. Manager- HR & L&D SMC Group of Companies Landline: 011 - 30111000, Extn. 8755 Mob. No. 9717590675 SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy no -- Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions.
clarification on the Loan Scheduler
Product
Clarification
null
Loans
null
null
null
Closed
Hi Yogesh Gupta, As discussed, we will check on the reported query and update you the status. Thanks & Regards,  Mohamed Moosa A, Hi Yogesh Gupta, We have tried to reach you over the phone, on our analyses on the LOAN SCHEDULER query, we have observed the SAL_ADV amount is reflecting fine in the VIew Salary Data and as well as in the Salary Register for the Emp: R0031 . ​ Please check the same from  your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
RE: IIFLW: Employee details report 2
From: Vyas.M <Vyas.M@myadrenalin.com> Sent: 31 May 2021 10:50 To: Susan Noronha, IIFL Private Wealth <Susan.Noronha@iiflw.com>; Kalpesh Jain <Kalpesh.J@myadrenalin.com>; Ganapathiraj Kaliappan <Ganapathiraj.K@myadrenalin.com> Cc: Esha Patil Padwal, IIFL Private Wealth <Esha.Patil@iiflw.com>; Nayomi Shah, IIFL Private Wealth <Nayomi.Shah@iiflw.com>; Arup C <Arup.C@myadrenalin.com>; Gowtham N <Gowtham.N@myadrenalin.com> Subject: RE: IIFLW: Employee details report 2 This Email has originated from an External Email ID.Please be extra vigilant before you click on a link, open attachments or reply. Hi Ganapathiraj, Please look into. @Nayomi, Please raise ticket in new support portal, if already raised please share ticket no. Regards, Vyas.M.V Project Manager - Delivery | Web: www.myadrenalin.com<http://www.myadrenalin.com/> Mobile: +91-9841613067 | Email: vyas.m@myadrenalin.com<mailto:vyas.m@myadrenalin.com> MS Teams: vyas.m@hr-mx.net<mailto:vyas.m@hr-mx.net> | Adrenalin LinkedIn<https://www.linkedin.com/company/adrenalin-esystems-ltd/> [Sig] From: Susan Noronha, IIFL Private Wealth [mailto:Susan.Noronha@iiflw.com] Sent: 31 May 2021 10:48 To: Kalpesh Jain <Kalpesh.J@myadrenalin.com<mailto:Kalpesh.J@myadrenalin.com>> Cc: Esha Patil Padwal, IIFL Private Wealth <Esha.Patil@iiflw.com<mailto:Esha.Patil@iiflw.com>>; Nayomi Shah, IIFL Private Wealth <Nayomi.Shah@iiflw.com<mailto:Nayomi.Shah@iiflw.com>>; Vyas.M <Vyas.M@myadrenalin.com<mailto:Vyas.M@myadrenalin.com>>; Arup C <Arup.C@myadrenalin.com<mailto:Arup.C@myadrenalin.com>> Subject: RE: IIFLW: Employee details report 2 [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] I don't know how many times I have to highlight this and I have tried thrice again to no avail. This cannot keep happening. Get it fixed. Regards, Susan N. From: Susan Noronha, IIFL Private Wealth Sent: 28 April 2021 16:17 To: Kalpesh Jain <Kalpesh.J@myadrenalin.com<mailto:Kalpesh.J@myadrenalin.com>> Cc: Esha Patil Padwal, IIFL Private Wealth <Esha.Patil@iiflw.com<mailto:Esha.Patil@iiflw.com>>; Nayomi Shah, IIFL Private Wealth <Nayomi.Shah@iiflw.com<mailto:Nayomi.Shah@iiflw.com>>; Vyas.M <Vyas.M@myadrenalin.com<mailto:Vyas.M@myadrenalin.com>> Subject: RE: IIFLW: Employee details report 2 Like I said, it took me three tries and on the fourth I was able to get in. Esha has been facing the same problem. Regards, Susan N. From: Kalpesh Jain <Kalpesh.J@myadrenalin.com<mailto:Kalpesh.J@myadrenalin.com>> Sent: 28 April 2021 15:42 To: Susan Noronha, IIFL Private Wealth <Susan.Noronha@iiflw.com<mailto:Susan.Noronha@iiflw.com>> Cc: Esha Patil Padwal, IIFL Private Wealth <Esha.Patil@iiflw.com<mailto:Esha.Patil@iiflw.com>>; Nayomi Shah, IIFL Private Wealth <Nayomi.Shah@iiflw.com<mailto:Nayomi.Shah@iiflw.com>>; Vyas.M <Vyas.M@myadrenalin.com<mailto:Vyas.M@myadrenalin.com>> Subject: RE: IIFLW: Employee details report 2 This Email has originated from an External Email ID.Please be extra vigilant before you click on a link, open attachments or reply. Susan, We are able to see the Employee Details 2 report in your login properly, find attached screen shot for the same. [cid:image002.jpg@01D7560B.B4E75F10] Regards, Kalpesh Jain Project Manager Adrenalin eSystems Ltd. 8th Floor | Silver Metropolis | Jay Coach | Western Express Highway | Goregaon (East) | Mumbai - 400 063 | Mobile: +91 9987388815 | * kalpesh.j@myadrenalin.com Web: www.myadrenalin.com<http://www.myadrenalin.com/> Follow us on: Linkedin<http://www.linkedin.com/company/adrenalin-esystems-ltd> | Twitter<https://twitter.com/adrenalinHRMS> | Facebook<https://www.facebook.com/adrenalinHRMS> | Blog<http://www.adrenalinhrms.blogspot.in/> From: Susan Noronha, IIFL Private Wealth <Susan.Noronha@iiflw.com<mailto:Susan.Noronha@iiflw.com>> Sent: 28 April 2021 15:18 To: Kalpesh Jain <Kalpesh.J@myadrenalin.com<mailto:Kalpesh.J@myadrenalin.com>> Cc: Esha Patil Padwal, IIFL Private Wealth <Esha.Patil@iiflw.com<mailto:Esha.Patil@iiflw.com>>; Nayomi Shah, IIFL Private Wealth <Nayomi.Shah@iiflw.com<mailto:Nayomi.Shah@iiflw.com>> Subject: employee details report 2 [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Kalpesh, I have been trying to download this report from two days. I always get the message no rows to show. I have removed all filters and only selected the direct indirect and employees under facilitation. After Esha told me, I tried again and again and got this to work on my fourth try. Total waste of time. Please see what the issue is. Susan Cheryl Noronha -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Vice President - Human Resources M +91 99879 75097 | D +91 22 4876 5826 [cid:image003.jpg@01D7560B.B4E75F10]<https://www.iiflwam.com/> [cid:image004.jpg@01D7560B.B4E75F10]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D7560B.B4E75F10] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image006.jpg@01D7560B.B4E75F10] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image007.jpg@01D7560B.B4E75F10]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image008.jpg@01D7560B.B4E75F10] <https://play.google.com/store/apps/details?id=com.iifl.monage> This message (including any attachments) is confidential and may be privileged. If you have received it in error, please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that this mail does not constitute an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. No warranty is given as to completeness or accuracy of the information herein and the contents of this message are subject to change without notice. Any comments or statements made herein do not necessarily reflect the views of IIFL Wealth Management Ltd ("IIFLW") or any of its group companies. Neither IIFLW nor its group companies assure that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference. Neither IIFLW nor any of its group companies shall be liable for any improper or incomplete transmission of the information contained herein or for any delay in its receipt or damage to your system. Compliance Contact Details: Email id- legal-compliance@iiflw.com<mailto:legal-compliance@iiflw.com>, Contact No-91 22-4876 5600.' This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is confidential and may be privileged. If you have received it in error, please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that this mail does not constitute an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. No warranty is given as to completeness or accuracy of the information herein and the contents of this message are subject to change without notice. Any comments or statements made herein do not necessarily reflect the views of IIFL Wealth Management Ltd ("IIFLW") or any of its group companies. Neither IIFLW nor its group companies assure that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference. Neither IIFLW nor any of its group companies shall be liable for any improper or incomplete transmission of the information contained herein or for any delay in its receipt or damage to your system. Compliance Contact Details: Email id- legal-compliance@iiflw.com<mailto:legal-compliance@iiflw.com>, Contact No-91 22-4876 5600.' This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is confidential and may be privileged. If you have received it in error, please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that this mail does not constitute an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. No warranty is given as to completeness or accuracy of the information herein and the contents of this message are subject to change without notice. Any comments or statements made herein do not necessarily reflect the views of IIFL Wealth Management Ltd ("IIFLW") or any of its group companies. Neither IIFLW nor its group companies assure that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference. Neither IIFLW nor any of its group companies shall be liable for any improper or incomplete transmission of the information contained herein or for any delay in its receipt or damage to your system. Compliance Contact Details: Email id- legal-compliance@iiflw.com, Contact No-91 22-4876 5600.'
Clarification
Product
Clarification
null
Time & Attendance Management
null
null
null
Closed
Hi Nayomi Shah, As reported query says, report takes more time to load the application, hence we will get connect from our end and check the same and revert accordingly.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Nayomi Shah, Had a word with "Nayomi and Esha (IIFLW)" on the below reported query.  Currently report is getting generated in 30 seconds however same report is not working sometime and page is keep on loading hence by tomorrow, we are planning a zoom session with Esha(IIFLW) to check on the query. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Nayomi Shah, Had a discussion with Esha today and came to know that "Reports" are working fine today in the first attempt.  ​ If the occurrence happened at the next time then we request to reach us so that we will send the zoom connection and understand the query and provide solution on the same.   Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
Training module error - 31.05.2021
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim Khan Please note that employee no. INM0432 is unable to view all employees under status of course schedule form. Please resolve. Snapshot given below. [cid:image001.png@01D7560B.82B3F620] Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
role mapping parameter and the module role mapping check.
Product
Clarification
null
Training Management
null
null
null
Closed
Hi Kirti Ghule, We will check the case in VPN and will update you. Please provide us the info for which course you were checking this. ​ Thanks, Sumithra., Hi Kirti Ghule, As per our analysis , the system is checking for role and module mapping for the all employees option . Hence, we request you to check the parameters of the role  of the employee( Disciplinary).  ​ Also navigate to module role mapping and check whether the employee role  is mapped to the training module.  Please check the same and revert us for any assistance if required.  ​ Thanks, Sumithra.
Not able to process tax computation
Not able to process tax computation
role mapping
Product
Configuration
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, Please join the below session link. https://fastsupport.gotoassist.com/433588113 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, As discussed over the phone, the PayFac doesn't have the access for the Buhler pay group due to which the TCS has not started. Post providing the mapping in system, it is started successfully. The same has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Pending for approval with Manager after rejection of Vendor
We have witnessed this technical glitch where the associates claim form is rejected by Vendor (STM01 or Quess quess) again gets pending with RM approval .This should not be done and the form should directly ne deleted if rejected,
Configuration Change
Product
Clarification
null
Claims and Reimbursments
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raksha Dayma, As reported query says, transaction is getting rejected in the application however its shows again with RM manager pending tray hence we will get connect from our end and check the same and revert accordingly.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, During analysis, we observed that in "Routing Configuration" form for "Claim Requisition 2827" the "Rejection to Previous Level is configured as "Yes" so once the vendor rejects the form then form is moving to "L1--Reporting Manager" for approval. (Change the configuration from Yes to No.) ​ This has been verified at our end.  If required then we request to change the configuration for all the needed claim.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi, as per the above instruction,I have updated the configuration.kindly check as the already raised forms are not rejected and the issue stands the same.Kindly update the same settings for all existing claims too., Hi Raksha Dayma, ​ If the configuration changes is done then it will be applicable for next transaction. If any of the level the transaction has been rejected then it will be redirect to the employee.  ​We request to change the configuration section from your end itself since we should not suppose to change any configuration from our end.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
Forms pending for your approval.
Dear madam, EM ID: 5125 ^ Nirmal Giri Has approved the separation activity pending at his end now only at 9.15 AM today (31 May 21). But still the same details are seen in his forms pending for your approval. Please do the needful, [cid:image001.png@01D755FD.8614DCC0] Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly "IndusInd Financial Inclusion Limited") Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
Clarification in Separation activity
Product
Clarification
null
Separation Management
null
null
null
Closed
Hi Sowmya, As discussed over the call, the below reported employee ​clearance is pending approval. Request you ask the approval to approve the transaction and revert for any further clarification. ​ Also, we have checked, there is no duplicate actvity.  ​ Regards, Srujana.M
Rights
Dear Team, Kindly give previous access to RHR Kirtesh Kaushik, Manoj Tiwari , HArish Bhosale and Shailesh Kokate. R
Clarification
Product
Clarification
null
Application Access Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We have guided over the call to create a new group to bifurcate users and provide access to the "Compensation Details" form. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
PMS UAT
Dear Team, Even after creating new calendar in UAT, goal setting is not getting initiated. Showing the error as 'Goal Setting not initiated'. Kindly check the issue and help us in closing the issue as early as possible
services not running
Product
Clarification
null
Performance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, Please be informed, none of the schedulers are not running in UAT. Kindly inform your IT Team to start the Aes_Scheduler services in the UAT Server. Please check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Stated issue is sorted hence closing the ticket.
Mobile Application
Dear AES Support, Requesting your assistance, AES mobile application is only loading when I tried to sign in. I already check my data connection and even restart my phone. I also ask another user if they encounter the same issue which they also have. Tried to reinstall the application unfortunately when I already choose the company name, no fields such as employee id/ sign up displayed.
Error Message in certificate
Product
Clarification
null
null
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/solutions, Hi Lesley Del Rosario, We will check for the application from our end and will update you the status., Hi Lesley Del Rosario, As per checking with Bala regarding this concern, there has been a certificate error showing up when checking for the URL. We have attached a screenshot for your reference too, kindly check with your team and revert us with the feedback.
Employee Creation option not showing
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, Employee creation option is not showing. [cid:image001.png@01D75606.52CD2E90] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image006.png@01D75606.892DED80] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Application Access Management
null
null
null
Closed
Hi Manoj, Supulaxmi is working on providing the access again. Please check with Supulaxmi if the activity is completed. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Supulaxmi, Please confirm when issue is resolved. Rgds Manoj Tiwari , Dear Manoj, Kindly check and confirm now. , Done.
Spot section update in HRIS
Hi Veera, I have uploaded some images in spot section, kindly update the same and confirm.
Webfarming environment . Need to sync it manually.
Product
Configuration
null
Setup HRMS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will SYNC the same and update at the earliest. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Vasudev Tyagi, IT has been synced in both the server. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Alex, Wrong image is coming “Chanpion Club 1 Test” and have added some additional images that is showing. Thanks & Regards, Vasudev Tyagi | Manager - Human Resource Religare Finvest Limited | 1st Floor, Tower A, Prius Global, Plot No. A-3, A-4, A-5, Sector - 125, Noida, Uttar Pradesh - 201301 , Hi Vasudev Tyagi, The Wrong image has  been removed.  Thanks & Regards, Adrenalin Support 044-3024 7444
Change DOJ
Hi, Please change DOJ of 30412 (Sneha) to 10-05-2021 Regards Aishwarya
DO change updated from backend.
Product
Data Correction
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Employee Movement
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will update the same and let you know the status.  Thanks & Regards, Adrenalin Support 044-3024 7444
FW: Goals Not Reflecting
Hi, Pls look into it on priority. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Dheeraj Shetty Sent: Monday, May 31, 2021 10:03 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Sumathi R <sumathi.r@godrejagrovet.com> Subject: Goals Not Reflecting Dear Gyanamayee, As informed I have uploaded my goals and approved by Satish Karlekar on 28.05.2021 (Friday), but now it's not reflecting in adrenalin. Attached approved mail for your reference Regards, Dheeraj Shetty Environment, Health & Safety [Description: Description: Description: Description: godrej-tyson-logo] [Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image004.jpg@01CFD403.26F53BF0]+91 86660221407, +91 9740547644 ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Save button enabled during form was pending.
Product
Data Correction
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Goal Management
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Closed
Hi Gyanamayee, We are checking on the reported concern of approved goals not visible now for the employee "900617 - Dheeraj Shetty". We will keep you posted on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, How much time it will take as user is waiting for it . Can I suggest to reenter details? Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, The problem was due to saving the goal by the user while it was pending approval. We have corrected the data now, and the form is reflecting for approval with level 2 (Reporting manager - 714046). Also, the goals are reflecting as pending in the employee's goal-setting screen now. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
FW: Not open my adrenaline side.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Pls lookinto it on priority. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Bidyut Das Sent: Monday, May 31, 2021 9:58 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: Not open my adrenaline side. [Image] Respected Madam. Sevarel time I trying to open but this side are not open in my system Please do needful. Regards Bidyut Das. Siliguri. 9434685656 Get Outlook for Android<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2FAAb9ysg&data=04%7C01%7Cgyanamayee.s%40godrejinds.com%7C50c427a8161f48f6e1d008d923ec7ab2%7Cbfa3dfb091d54bf79a0cfbf6ff337187%7C0%7C0%7C637580320836140339%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XQmg9AkNNml9nip8dEd%2FfT8Jqmc1VJxWYRzmfzZfWDA%3D&reserved=0> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
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Application Access Management
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Closed
Hi Gyanamayee, The screenshot provided by user is of google search. Request you to please connect with the user and understand the exact issue being faced while trying to login, and get the relevant screenshot for further assistance. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai -600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001] , Hi Gyanamayee, As per your confirmation over the call, the query is now resolved post using the correct application URL. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
RE: Pls check on Goal sheet ECN 73727
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Dhivya/adrenalin Team, Pls check Appraisal for FY 19-20 is approved for ECN 73727 & as per the process all approved Self App gets carry forwarded in Goal sheet in Not saved status for next FY Pls refer the below screen shot Goals are not carry forwarded and it is showing as blank. Please check on urgent basis. Thank you Akhilesh Prajapati - Associate - IT Support - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai - 400093 Email : <mailto:Akhilesh.Prajapati@indusind.com> Akhilesh.Prajapati@indusind.com Stay Home Stay Safe Save Lives. From: Sameer Shaikh [mailto:Sameer.Shaikh@indusind.com] Sent: Thursday, May 27, 2021 10:24 AM To: Veekee Sanghani <veekee.sanghani@indusind.com>; Chaitali Chhowala <chaitali.chhowala@indusind.com>; Vishal Balkawade <Vishal.Balkawade@indusind.com>; Sai M.V Subramanya <sssupport@indusind.com> Cc: Rinoy Sebastian <rinoy.sebastian@indusind.com> Subject: RE: Pls check on Goal sheet ECN 73727 Hi Vishal Pls check and update Thank you Regards Sameer A Shaikh | Human Resources - Learning and Performance Management| IndusInd Bank Ltd., One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone Road (W), Mumbai 400013 +91 22 24231937. From: Veekee Sanghani <veekee.sanghani@indusind.com <mailto:veekee.sanghani@indusind.com> > Sent: 27 May 2021 10:12 To: Sameer Shaikh <Sameer.Shaikh@indusind.com <mailto:Sameer.Shaikh@indusind.com> >; Chaitali Chhowala <chaitali.chhowala@indusind.com <mailto:chaitali.chhowala@indusind.com> >; Vishal Balkawade <Vishal.Balkawade@indusind.com <mailto:Vishal.Balkawade@indusind.com> >; Sai M.V Subramanya <sssupport@indusind.com <mailto:sssupport@indusind.com> > Cc: Rinoy Sebastian <rinoy.sebastian@indusind.com <mailto:rinoy.sebastian@indusind.com> > Subject: Re: Pls check on Goal sheet ECN 73727 Dear Chaitali/Vishal, Please help. Thanks & Regards, Veekee Sanghani 9830270802 _____ From: Sameer Shaikh <Sameer.Shaikh@indusind.com <mailto:Sameer.Shaikh@indusind.com> > Sent: Friday, May 21, 2021 12:26 PM To: Chaitali Chhowala <chaitali.chhowala@indusind.com <mailto:chaitali.chhowala@indusind.com> >; Vishal Balkawade <Vishal.Balkawade@indusind.com <mailto:Vishal.Balkawade@indusind.com> >; Sai M.V Subramanya <sssupport@indusind.com <mailto:sssupport@indusind.com> > Cc: Veekee Sanghani <veekee.sanghani@indusind.com <mailto:veekee.sanghani@indusind.com> >; Rinoy Sebastian <rinoy.sebastian@indusind.com <mailto:rinoy.sebastian@indusind.com> > Subject: Pls check on Goal sheet ECN 73727 Hi Chaitali / Vishal Pls check Appraisal for FY 19-20 is approved for ECN 73727 & as per the process all approved Self App gets carry forwarded in Goal sheet in Not saved status for next FY Pls refer the below screen shot Goals are not carry forwarded and it is showing as blank Thank you Regards Sameer A Shaikh | Human Resources - Learning and Performance Management| IndusInd Bank Ltd., One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone Road (W), Mumbai 400013 +91 22 24231937. ***************************************************************************** This Email and files transmitted are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this Email in error please notify the sender. Please also simultaneously disregard the contents herein, delete this email and destroy any physical copies, if created. Please note that any views or opinions presented in this Email are solely those of the author and do not necessarily represent those of IndusInd Bank Ltd. We have put efforts into ensuring that the message is error-free and virus-free. Unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted or corrupted or carry malicious, spam or defamatory contents. Therefore the recipient should check the email for threats with proper software, as IndusInd Bank Limited does not accept liability for any damage inflicted by any virus transmitted or by viewing contents of this email. ***************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
PMS Cutoff date configuration change
Product
Data Correction
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Goal Management
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Closed
Hi Akhilesh.prajapati, We will send you a connection to work on the reported query on PMS issues and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Jayakrishnan, We are awaiting for your replay, Please share the zoom session. Akhilesh Prajapati – Associate - IT Support - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai – 400093 Email : <mailto:Akhilesh.Prajapati@indusind.com> Akhilesh.Prajapati@indusind.com Stay Home Stay Safe Save Lives. , Hi Akhilesh.prajapati, Kindly join the below connection. ​ https://us02web.zoom.us/j/89026776514?pwd=cDhkWFpvSU42cWJVc3pqYXdteTE3QT09  Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Please confirm, which tickets have been confirmed. Thanks and Regards, Chaitali Chhowala, IT Support Executive - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai - 400093 Email :chaitali.chhowala@indusind.com<mailto:chaitali.chhowala@indusind.com> ________________________________ , Hi Akhilesh.prajapati, Kindly join the below connection. ​ https://us02web.zoom.us/j/82594498706?pwd=ajYvK0d5cEJMYUFGbExDbFdlMyt2QT09  Regards, Jayakrishnan. N Product Support, Hi Akhilesh.prajapati, ​ As discussed the issue has been resolved with regard to goals not reflecting in GS page for the mentioned employee. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
How the manager will see his team
How the manager will see his team with proper name and details of employee.
Employee details Report
Product
Clarification
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Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 Edg/91.0.864.37 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Kuldeep Singh, Based on your concern regarding How the manager will see his team, we will discuss with you and update you on the same., Hi Kuldeep Singh, Based on our discussion with Sandip, Please do check with the "employee details report", we have provided the clarification regarding how to view the team members under the Managers/Rol players. ​ The same has been showcased to you.
Late (IN) and Early (OUT) Status on Half-day
Hi, Would like to confirm the subject if that is the current practice even if the person timed-in/out right on schedule and filed the leave within the deadline. Was there always an early and late when on half day? But the Status is updated = half day present/ half day VACL (Please see below for your reference) Sample CICO report last April:
Clarification
Product
Clarification
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Absence, Time and Attendance
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Doreen Quino, Please be noted that, this is default product behavior in Clock in clock out report, whenever employee login post the shift timings. But however this will not be taken into tardiness/undertime deduction. We believe this is already explained & agreed by HO team.  Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Got this, Priya. Thank you so much for your help. :)
Failed Events
Job name: LC_SFTP_ADR_CLOUD Date/time: 2021-May-31 03:10 Status: FAILED Job name: Attendance Integration Date/time: 2021-May-31 10:10 Status: FAILED
FTP problem at client end
Product
Clarification
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Absence, Time and Attendance
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null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Mon Ferriols, We have raised the below concern to our infra team. We shall keep you posted about the feedback. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Mon Ferriols, Upon checking we cannot able to connect SFTP file path of dyson. Please check with your team & revert us. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Kindly create new pay group
Kindly create new pay group in HRMS as "Benlink"
Pay Group
Product
Configuration
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Payroll Setup
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, As per the reported query, we understood that you want to create the new pay group.  Kindly allow us sometime, we will check with team and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, From the above description, we understood that need to create a new Pay Group. Please follow the below steps to configure the New pay group. 1. Navigate to the "Pay Group" form to create the new pay group. 2. Navigate to the "Component" form (Please create new components if any new component creation for this pay group). 3. Navigate to the "Manage Role Player" form, choose the "Role name" and provide access for the newly created pay group. 4. If you want to change the employee pay group with the newly created pay group then use the "Employee Transfer upload" template in "Data upload". 5. Navigate to the "Compensation template", create the new Compensation template and put ticket mark in OU, Position, Grade, Location-based on your requirements. 6. Navigate to the "Ctc Component Mapping" select the Template name and align the components based on that it will reflect in the "Data Upload" form. 7. Configure Pay process To check Pay process method Go to “Global Parameters” -- Short Description -- PRtype -- select PRtype in below you can find If pay process type is, Scheduler then go “Event Scheduler” -- Category name --Pay process -- create the scheduler with the newly created Pay group. If pay process type is “JOB” take the connection and configure the Pay process JOB. Kindly do the process if you need any clarifications on the same please update to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, As discussed over the phone, all the steps has been configured from your end based on the steps provided in the ticket. ​Since the Pay Process is running through Job, we have created the Job in system for Benlink Pay Group. And also it is running successfully. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Error in Reimbursement Claim
We are getting the attached error while creating a claim for Form Please check on Priority
Server down
Product
Clarification
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Claims & Reimbursement
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Praveen Kumar S, We request you to inform the employee to check now and confirm the same, We faced an issue in the morning and the same was rectified. Let us know if you have any concerns. Regards, Amudhan K, Not Working,,, , Hi Praveen Kumar S, Please check now and confirm the same. ​Let us know if you have ​any concerns. Regards, Amudhan K
Record Resignation
Please check the problem that we encountered with the apporoval of the record resignation. May we know what happened to the workflow and the approval is pending on the employee who filed for the resignation.
Clarification
Product
Clarification
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Separation
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Racquel A. Reyes, ​Can you please provide us the problematic screenshot & Employee code/Approver. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, -----, IS Classification : [ X ] Internal [ ] Confidential [ ] Restricted Hi, I am having problem attaching the file, hence sending it here. Thank you. Have a blessed day. Racquel "Kelly" Reyes-Noveras Human Resources Group | Philippine Business Bank | T: (02) 461 5800 local 5092 | E: reyes_ra@pbb.com.ph "Satisfied with our service? Tell us your thoughts. Allow us to collect comments from you so we can provide you an even better experience. Kindly visit this link ( http://sharepoint/Lists/INTERNAL%20CUSTOMER%20SATISFACTION%20SURVEY/overview.aspx )." Disclaimer : THIS message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use, disclosure/dissemination, copying or storage, reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. ----- Original Message ----- , Hi Racquel A. Reyes, Please be noted that, second level approver of Record resignation is Group head role player. Currently employee is in group head role it is triggered to group head. To avoid such case approval you may add another approver in group head so that transactions will be triggered to two people.  Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Field 4 - Miscellaneous
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Adrenalin Team, We want to get a list of employees with and without details in Field4. [cid:47551ebd-1611-41a7-96d7-0472d6ef923b] When we consulted with Sadesh, he included 'Master 4' in Employee Details Report but still it does not show the information (see screenshot below). [cid:dda7649b-e5ac-4667-ae13-03155167ec61] We tried looking into ireporter but there is only Field 4 and PositionText 4 in Employee Master Active & Employee Basic Information: [cid:85d6284a-fde6-43c7-8398-751919800b0e] Thank you This email and any files transmitted with it are confidential and may contain privileged and confidential information, including personal information protected by privacy laws. It is intended only for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, destroy all copies of the original message, and delete this e-mail from your system. This transmission may include personal information, which is protected by the Data Privacy Act of 2012. You hereby agree to use reasonable care necessary to prevent misuse of or unauthorized access of any personal information. You may only use or disclose the personal information for the purpose intended in this communication. You are only authorized to retain the personal information for as long as necessary to accomplish this purpose or as may be prescribed by law. Thereafter, you shall promptly return the document to the sender or destroy all copies of the document containing the personal information. GADC assumes no liability for direct and/or indirect damages arising from the user's use of GADC's e-mail system and services. Users are solely responsible for the content they disseminate. GADC is not responsible for any third-party claim, demand, or damage arising out of use the GADC's e-mail systems or services. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Query change in the SP
Product
Patch Deployment
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Asset Tracking
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Closed
Hi TAMMY JIMENEZ, We have corrected the  Employee detail Report, please  validate the filed. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, It is correct now. Thank you! ________________________________ , Tammy M. Jimenez has shared a OneDrive for Business file with you. To view it, click the link below. <https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw> [https://r1.res.office365.com/owa/prem/images/dc-xlsx_20.png]<https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw> Employee_Basic_Info_update (4).xls<https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw> Hi Deepan, Maam Vivian is uploading and had encountered this error. Attached also is the template used in uploading. Thank you [cid:f23ef054-4526-44f2-a1e6-3aed661fc1b9] ________________________________ , Hi TAMMY JIMENEZ, Please raise fresh ticket for data upload concern. We have addressed the reported related  to  "Employee Detail Report" Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Tammy M. Jimenez has shared a OneDrive for Business file with you. To view it, click the link below. <https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw> [https://r1.res.office365.com/owa/prem/images/dc-xlsx_20.png]<https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw> Employee_Basic_Info_update (4).xls<https://allouthub-my.sharepoint.com/:x:/g/personal/vivian_salvador_ph_mcd_com/Ef8zh9tvC5ZFsSr10lePe8YBsk_NOj-DHtyzM95Ok6jRYw> Hi Adrenalin Team, Maam Vivian is uploading for Field 4 and had encountered this error. Attached also is the template used in uploading. Thank you [cid:b39a6b5f-87eb-4ed1-8f2f-7ae8591470b5] ________________________________ , Hi TAMMY JIMENEZ, ​ Note : Do not reply to this mail ,  initiate new mail. Please raise fresh ticket for data upload concern. We have addressed the reported related  to  "Employee Detail Report". ​ Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
Unable to Edit Employee movement page
Dear Team, We unable to edit employee movement of below employee. INCHr2519. Thanks, Durga R
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Customization
Clarification
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Employee Movement
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 Edg/90.0.818.56 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Durgadevi R, Please provide us sometime, we will schedule the session and work on the movement query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, Please join the below session link. https://fastsupport.gotoassist.com/528296145 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, We tried reaching you over the phone multiple times, but the call was left unanswered. Kindly share your convenient time to connect for the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, We tried reaching you over the phone but unable to connect. Please let me know your convenient time to work on the reported query Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
AHM- Endearment Leave (EDL-A) not credited for Jun-21
Hello Waseem, As discussed, EDL-A (Endearment leave) is not credited month of Jun-20 in HRMS at Ahmedabad location. Request you to check and resolve on ASAP.
Scheduler execution from backend
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Service Request
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Time & Attendance Management
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, *Jun-21 (Kindly consider Jun-21), Hi Humayu Tandurwala, Please be informed,Leaves has been credited successfully for Ahmedabad employees for June Month,please check the same and confirm us. ​ Regards Wasim
Attendance Logout Issues
E.Code : 23840  Above employees Attendance logout is been not working correctly in mobile app. Attached screenshot & short video of the same. We have uninstalled & reinstalled the app, still issue not working. Pls help us to clear the same.
Need more information.
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Configuration
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Application Access Management
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ramakrishnan J, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi Ramakrishnan J, As discussed over the call, This will occur because of a Network issue. Please share the employee mobile App login details to check to form our end.
Need clarification on conf extn config
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Need clarification on conf extn config on the below 3 highlighted tab. [cid:image001.png@01D7573F.5A5DC590][cid:image002.png@01D7573F.5A5DC590] Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
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Configuration
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Confirmation Management
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Resolved
Hi Rishi Ranka, ​Please find the below comments : ​ CONF_EXT_MONTH : This Configuration is to set the Number of Months the Probation to be Extended,If set at 6 , the probation can be extended upto six months from current Confirmation Due date. ​ CONF_EXTMAX_MONTH : This Configuration is to set the Maximum limit of extension, if set as 9,the confirmation can be extended twice or thrice as parts ,First extension 3 ,second extension 3 and third extension 3. ​ CONF_EXTENSION : With this configuration, the number  of times Employees confirmation can be extended can be set , If this configuration is set as 2 , and the Maximum limit of extension as per previous configuration is set as 6,then the employees confirmation can be extended as (First Instance 3  and second instance 3 or First instance 4 second instance 2 ) ​ Regards Wasim
Rehire code is not reflecting
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Alex, Please check for below mention cases, old ecode is wrong, as per our records and also check for which Ecode is not reflecting Employee_ID FullName RE_HIRE Old_Emp_Code 526435 Vecham Savitha Yes Old Ecode is not mention 526550 Kunal Das Yes 34767 526774 Sunil Kumar Yes 28158 526807 Ashwini Dilip Gaikwad Yes 54803 526868 Naveen Kumar Yes Old Ecode is not mention 527132 Simran Rahiman Shaikh Yes Old Ecode is not mention 527264 Vandna . Yes Old Ecode is not mention 527402 Jayshri Ramkisan Munde Yes Old Ecode is not mention 527563 Priyadarshini Baburao Kudche Yes 42447 527740 Praveen Kumar Sharma Yes 4432 527743 Raju Shankar Gawade Yes Old Ecode is not mention 527745 Sahil Prahlad Rathod Yes Old Ecode is not mention 527746 Dabekar Avinash Shrinivas Yes Old Ecode is not mention 527747 Santosh Vinayak Dubale Yes Old Ecode is not mention 527772 Prajakta Pritam Pawar Yes Old Ecode is not mention 527791 Ravi Soni Yes 19882 Thanks & Regards Viresh/ Human Resource Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon Tel - 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
As the data present in the data base consist of all the data before Religare Health Insurance company was separated from Religare. Hence Old code data is fetching form the old data.
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Clarification
Employee Creation
Setup HRMS
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hi , We will look in to it and update on the same.  Regards, Alex, Hi RHICL3, On our analysis we found that the Ecode mentioned are the codes available  in HRIS.  For Other for which the data is blank, the data is not  provided  during the Ecode Creation. Thanks & Regards, Alexander.c , Dear Alex, If we will click on rehire then Code is mandatory at the time of Employee creation. Thanks & Regards Viresh/ Human Resource Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon Tel – 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html> , Hi RHICL3, Please check once and confirm, as rehire code is an non mandatory filed.  Thanks & Regards, Alexander.c , can you please confirm the old codes, Hi Viresh, For which employee code you need the old code.  Thanks & Regards, Alexander.c , Dear Alex, Data share earlier already in which old codes are not reflecting in Inactive Dump Thanks & Regards Viresh/ Human Resource Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon Tel – 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html> , Hi Viresh, As per request by Anita , we have filter the Ecodes in the Edump report.    We have created a 'ALL EMPLOYEE DATA DUMP'   which will have all employee codes in the Database.  Kindly check and let us know the feedback.   ​ Access to the report is provided for Anita ID.  Thanks & Regards, Alexander.c 
PAN already exists
Kindly find the attachment and clear the data of exited associates and help us updating this details.The employee details are of rejoined cases.
Backend Update.
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Service Request
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha, ​ We are working on it and update you on the status shortly. Regards, Judhistira.M, Hi Raksha, ​ As requested, we have removed below PAN details from exited associates. Now you can update below PAN in the system for new employee ID. Please check and revert for further clarification. Regards, Judhistira.M
Bank details delete
Dear Team,  Please delete the bank details of below converted employee from back end . F0496 Shubham Bhadane
Backend Update
Product
Service Request
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Employee Information
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Resolved
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bijal M, Please be informed,Bank details has been removed successfully from ID :F0496,please check and confirm the same. ​ Regards Wasim
Steps to Upload Vaccination Card - to update your iHR Record
Hi Priya,   Trust you are doing well, can you please advise as per error further down   Kind Regards, Stephanie                                   Stephanie Augustin Kallee HR Officer Human Resources MauBank Ltd 25,Bank Street, Cybercity Ebene 72201 Republic of Mauritius M: T: W: C: - (230) 405 4400 www.maubank.mu info@maubank.mu     From: MONEEA Kunal <kunal.moneea@maubank.mu> Sent: Monday, May 31, 2021 12:30 PM To: AUGUSTIN KALLEE Stephanie <stephanie.augustin@maubank.mu> Cc: Dasari Venkata Ramana <VenkataRamana.Dasari@maubank.mu> Subject: FW: Steps to Upload Vaccination Card - to update your iHR Record   Dear Steph   Can you pls help Mr Dasari   Thanks       Kunal Moneea HR Manager Human Resources   MauBank Ltd 25,Bank Street, Cybercity Ebene 72201 Republic of Mauritius M: E: W: C: n/a 0812 www.maubank.mu info@maubank.mu   From: Dasari Venkata Ramana <VenkataRamana.Dasari@maubank.mu> Sent: 31 May 2021 09:35 To: MONEEA Kunal <kunal.moneea@maubank.mu> Subject: FW: Steps to Upload Vaccination Card - to update your iHR Record   Dear Kunal, Getting the below error when trying to upload the vaccination card.         Venkata Ramana Dasari Chief Information Digital Officer Information & Technology Services   MauBank Ltd 1st Floor, Bramer House, Cybercity Ebene 72201 Republic of Mauritius M: E: W: C: +230 52515831 0355 www.maubank.mu info@maubank.mu   From: RAWOTEEA Yasdeo (Rajesh) Sent: Wednesday, May 26, 2021 2:01 PM To: All Users <All_Users@maubank.mu> Subject: Steps to Upload Vaccination Card - to update your iHR Record   Dear MauBankers,   Trust you and your dear ones are doing well.   By now, many among you would have done your Covid19 Vaccination, while others should have planned to do same shortly – which we highly encourage you all to do at your earliest, in an endeavour to protect yourself, your dear ones, your colleagues and customers.   You can now update your record on iHR with an upload of your Vaccination Card, by following the steps shown below.   Prior to uploading on iHR:-   Take a photo or scan a copy of your Vaccination card (inside the vaccination card) If you have scanned a copy, you may find same in Documents – Myscan folder(on your PC); for the photos, you will have to send it to your work e-mail Save a copy of your “vaccination card” on your desktop.   Steps to follow when uploading on iHR:- Hi Priya,   Trust you are doing well, can you please advise as per error further down   Kind Regards, Stephanie                                   Stephanie Augustin Kallee HR Officer Human Resources MauBank Ltd 25,Bank Street, Cybercity Ebene 72201 Republic of Mauritius M: T: W: C: - (230) 405 4400 www.maubank.mu info@maubank.mu     From: MONEEA Kunal <kunal.moneea@maubank.mu> Sent: Monday, May 31, 2021 12:30 PM To: AUGUSTIN KALLEE Stephanie <stephanie.augustin@maubank.mu> Cc: Dasari Venkata Ramana <VenkataRamana.Dasari@maubank.mu> Subject: FW: Steps to Upload Vaccination Card - to update your iHR Record   Dear Steph   Can you pls help Mr Dasari   Thanks       Kunal Moneea HR Manager Human Resources   MauBank Ltd 25,Bank Street, Cybercity Ebene 72201 Republic of Mauritius M: E: W: C: n/a 0812 www.maubank.mu info@maubank.mu   From: Dasari Venkata Ramana <VenkataRamana.Dasari@maubank.mu> Sent: 31 May 2021 09:35 To: MONEEA Kunal <kunal.moneea@maubank.mu> Subject: FW: Steps to Upload Vaccination Card - to update your iHR Record   Dear Kunal, Getting the below error when trying to upload the vaccination card.         Venkata Ramana Dasari Chief Information Digital Officer Information & Technology Services   MauBank Ltd 1st Floor, Bramer House, Cybercity Ebene 72201 Republic of Mauritius M: E: W: C: +230 52515831 0355 www.maubank.mu info@maubank.mu   From: RAWOTEEA Yasdeo (Rajesh) Sent: Wednesday, May 26, 2021 2:01 PM To: All Users <All_Users@maubank.mu> Subject: Steps to Upload Vaccination Card - to update your iHR Record   Dear MauBankers,   Trust you and your dear ones are doing well.   By now, many among you would have done your Covid19 Vaccination, while others should have planned to do same shortly – which we highly encourage you all to do at your earliest, in an endeavour to protect yourself, your dear ones, your colleagues and customers.   You can now update your record on iHR with an upload of your Vaccination Card, by following the steps shown below.   Prior to uploading on iHR:-   Take a photo or scan a copy of your Vaccination card (inside the vaccination card) If you have scanned a copy, you may find same in Documents – Myscan folder(on your PC); for the photos, you will have to send it to your work e-mail  
Clarification
Product
Clarification
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My Information
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Closed
created_by: 2043056399989 time: 2021-06-01 14:23:46 UTC, Hi AUGUSTIN KALLEE, MARIE ALISSON STEPHANIE, Hi Stephaine, Upon checking the trail email We understand that employee cant upload vaccination card. The below are the possibilities of the error. 1.File size should not exceed more than 1.5MB 2.Try uploading the format in PDF,Doc 3.Avoid special characters in file name & try avoiding inside the file name also. 4.Try to provide the file name as short as "Dose1" or Dose2. Please check & revert us with attachment if problem still persist.  Regards Priyadharshini K Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Pay roll related
Dear Team, This is to inform you that when we run Doctors payroll through HRMS, system is not adding all deductions in Gross Deductions component, so we request you to kindly do the needful at the earliest, as we have to submit the pay sheet to finance team for disbursement purpose. "GROSS_DEDN= sum of all deductions" At least show us the path and commands we can do from our end for these small calculation errors. Thanking you. Regards Narender
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Salary
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi M Narender, As per the query ,We have understood that deduction is not properly calculating  kindly join session https://fastsupport.gotoassist.com/449172663
FW: CQ-HRMS - Attendance discrepancy - Apr & May 2021 (Follow-Up)
Hi Team, Can you please help? Regards, Radhakrishnan (RK) [cid:image003.png@01D75731.51D13C80] From: Rohit Singh Bisht <rohit@comquest-brunei.com> Sent: 1 June, 2021 8:39 AM To: hrmssupport <hrmssupport@comquest-brunei.com> Cc: Gaurav Shrotriya <gaurav@comquest-brunei.com>; Mohd Adriane bin Haji Mohd Dinainah <adriane.dinainah@comquest-brunei.com>; COMQUEST HR <hr@comquest-brunei.com> Subject: RE: CQ-HRMS - Attendance discrepancy - Apr & May 2021 (Follow-Up) Hi Team, Please assist to share an update. Regards, Rohit Singh Bisht Head - Contact Centre Operations T: +673 233-8345 | F: +673 233-8346 | M: +673 720-8210 E: rohit@comquest-brunei.com<mailto:rohit@comquest-brunei.com> | W: www.comquest-brunei.com<http://www.comquest-brunei.com/> COMQUEST SDN. BHD. Unit 26-28, Block A, Haji Munchit & Hajah Dayang Rapiah Complex, LOT 31473, Kampong Jaya Setia Berakas, Bandar Seri Begawan BB 2713. [cid:image001.png@01D756C1.6F016C00][cid:image002.png@01D756C1.6F016C00] From: Rohit Singh Bisht Sent: Thursday, May 27, 2021 4:05 PM To: hrmssupport <hrmssupport@comquest-brunei.com<mailto:hrmssupport@comquest-brunei.com>> Cc: Gaurav Shrotriya <gaurav@comquest-brunei.com<mailto:gaurav@comquest-brunei.com>>; Mohd Adriane bin Haji Mohd Dinainah <adriane.dinainah@comquest-brunei.com<mailto:adriane.dinainah@comquest-brunei.com>>; COMQUEST HR <hr@comquest-brunei.com<mailto:hr@comquest-brunei.com>> Subject: CQ-HRMS - Attendance discrepancy - Apr & May 2021 Hi Team, Please find below some Attendance discrepancy in CQ-HRMS for Apr & May 2021. Please make the correction for General Shift Roster. * 18th Apr 2021 was PH (Ramadhan) but in HRMS it shows my Attendance as Absent. * 30th Apr 2021 was PH (Nuzul Al-Quran) but in HRMS it shows my Attendance as blank. * 14th, 17th & 18th May 2021 was PH (Hari Raya) but in HRMS it shows my Attendance as Absent. Regards, Rohit Singh Bisht Head - Contact Centre Operations T: +673 233-8345 | F: +673 233-8346 | M: +673 720-8210 E: rohit@comquest-brunei.com<mailto:rohit@comquest-brunei.com> | W: www.comquest-brunei.com<http://www.comquest-brunei.com/> COMQUEST SDN. BHD. Unit 26-28, Block A, Haji Munchit & Hajah Dayang Rapiah Complex, LOT 31473, Kampong Jaya Setia Berakas, Bandar Seri Begawan BB 2713. [cid:image001.png@01D756C1.6F016C00][cid:image002.png@01D756C1.6F016C00]
clarification
Product
Data Correction
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Absence, Time and Attendance
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Closed
Hi Radhakrishnan Ganesan, We have executed Holiday and Week off scheduler for APRIL and MAY month completely. Please validate. If still the concern is there, Please check  whether Holiday got mapped in Holiday master form and that calendar has tagged to employee. Please share exact  the employee ID and date. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
FW: Unable to update my spouse details in HRMS
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Ram, Please look into the below mail and assist. Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on - 09890054902 From: Indranil1 Mukherjee Sent: 01 June 2021 18:57 To: Nidhi1 Shah <nidhi.shah@axismf.com> Subject: Unable to update my spouse details in HRMS Dear Nidhi, I am unable to update my spouse details in HRMS, Please guide for the same. [cid:239efb2f-057a-4311-89c5-8d08c86418c8] Indranil Mukherjee Branch Head All Channel, Durgapur Axis Asset Management Company Limited 2/2 2nd Floor| Suhatta Mall City Center| Durgapur 713216 West Bengal Tel +913432545466 Mob +91 7549200144 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Guardian name is mandatory
Product
Clarification
Admin Module
Employee Information
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Closed
Hi Nidhi Shah, As per snap, In family details form 'Guardian Name' is mandatory field. Please inform employee to fill all the mandatory field and submit the form.  Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Guardian Name column is disable [cid:4c6ae6b4-d1e4-455f-8c12-cdeafd61281d] Indranil Mukherjee Branch Head All Channel, Durgapur Axis Asset Management Company Limited 2/2 2nd Floor| Suhatta Mall City Center| Durgapur 713216 West Bengal Tel +913432545466 Mob +91 7549200144 ________________________________ , Hi Nidhi Shah, ​We have enabled the Guardian Name column in Family details. Please check and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ram, If you remember we had managed it earlier saying, incase using DOB if the age is below 18 only then guardian name should be enabled otherwise they don’t need to add the guardian name. Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on – 09890054902 , Hi Nidhi Shah, As stated, we have only enabled the Labels and the functionality will be same as per previous. So only age 18 below will be asked for the Guardian Name.  Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, still unable to update. [cid:923bd8ea-c1ee-4f81-a529-db31239fa676] Indranil Mukherjee Branch Head All Channel, Durgapur Axis Asset Management Company Limited 2/2 2nd Floor| Suhatta Mall City Center| Durgapur 713216 West Bengal Tel +913432545466 Mob +91 7549200144 ________________________________ , Hi Nidhi Shah, We have corrected the Mandatory field and guardian name need not to be filled age above 18. And we have added the below details for the employee : Indranil Mukherjee. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Indranil, Request you to check and confirm. Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on – 09890054902
LOP inspite of attendance regularisation and Approval
Emp ID: 70430 Employee has done attendance regularisation and it has been approved on time but the attendance calendar is showing LOP. Enclosing the attendance regularisation report, Shift transaction report and attendance report
requested to do shift roastering
Product
Clarification
Attendance Management
Time & Attendance Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/login, Hi JAYANTHI A L, During a check, the reported employee (70430) created with the CUSTOM shift but the shift for the respective month (May) has not been roasted and also employee regularized the attendance in Time-based. So that the attendance reflecting absent. Please check the shift uploaded status in the SHIFT PLANNER form. Attached screenshot for your reference. We request you to upload the shift and confirm for us to execute the schedulers from our end. Regards Raghu.T, Hi Raghu, Which are the instances, where we have to regularise time based? Regards, Jayanthi, Hi JAYANTHI A L, Time-based attendance is not required. please do shift roaster and regularize the attendance in day based to mark attendance. Please use the report Attendance Regularization Details to check the regularized attendance transaction. Regards, Raghu Thangaraj Production Support ADRENALIN eSYSTEMS LIMITED #6th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai – 603 130. Contact : 044 - 30247474
Information Required on Resignation | 117988
Dear Sachin Please be informed,Resignation was raised on 17-May-2021 at 15:59 hrs from ID 117988, From 15:00 hrs to 16:00 hrs one login has been recorded at 15:49 hrs from below  IP . Staffid :117988  Login Time : 2021-05-17 15:49:28.140  IP:172.18.21.159
backend data provided
Product
Service Request
null
Separation
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null
Closed
created_by: 2043097241120 time: 2021-06-01 13:10:24 UTC
Role rights- new
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, 1. Pease provide role rights as per the attached sheet 2. Please add below employee in user group as per below roles Employee code-526519 Employee name- Thanneru Rama Mohan Role Name ADO-EMP CREATION ADO-MAKE OFFER TALENT ACQUISITION - ADMIN All ADRENALIN USER-TALENTACQ-SELF Thanks & Regards Viresh/ Human Resource Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon Tel - 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
service request
Product
Service Request
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Setup Adrenalin
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Closed
Hi ,  We will work on the below query and update the same at the earliest.  Regards Alexander.C, Hi RHICL3, The Mapping has bee done.  ​ The user group mapping has been  done for the Ecode : 526519  Thanks & Regards, Adrenalin Support 044-3024 7444
How to check the activity change happened
Dear Team, I found that my personal email id is updated as "hr@nelito.com". We need to check it happened from my end or from other users end. How to check the same kindly guide us. Regards, Nivedita 9029266830
Clarification.
Product
Clarification
Admin Module
Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: "[\"44002211823\", \"44002202093\", \"44001781746\", \"44002202142\", \"44002028047\", \"44002027886\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nivedita, We will check and update you on the status shortly. ​ Regards, ​Judhistira.M, Hi Nivedita, If changes happen in contact details from the front end then notification and approval trigger to HRP Role player and we can share the information about the user also. As checked, below mail ID was not updated from the front end hence we are unable to share the user details These changes happened in 19-Jan-2021 from back end. There might be a request from your end to change the same.  Please check and revert for further clarification. Regards, Judhistira.M, ok. Can you pls change the details from backend. 13632 personal email id in hrms employee dump should reflect as nivedita.indulkar@gmail.com Regards, Nivedita 9029266830, Hi Nivedita, As requested, we have updated nivedita.indulkar@gmail.com as Personal mail ID and same ID will reflect in the employee dump. Please check and revert for further clarification. ​ Regards, Judhistira.M, ok
FW: Information Required on Resignation | 117988
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, On behalf of sachin raising ticket for attached issue. Please co-ordinate with him further details. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D75710.E8B68D10] [cid:image003.png@01D75710.E8B68D10] [cid:image004.png@01D75710.E8B68D10] [cid:image005.png@01D75710.E8B68D10] [cid:image006.png@01D75710.E8B68D10] [cid:image007.png@01D75710.E8B68D10] Append the message with the disclaimer 'Visit us at http://www.ageasfederal.com ============================================================================================ This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.'. If the disclaimer can't be applied, attach the message to a new disclaimer message. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Data provided
Product
Service Request
null
Separation Management
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null
Closed
Hi Nitin Salunke, Please be informed,Resignation was raised on 17-May-2021 at 15:59 hrs from ID 117988, From 15:00 hrs to 16:00 hrs one login has been recorded at 15:49 hrs from below  IP . Staffid :117988  Login Time : 2021-05-17 15:49:28.140  IP​:172.18.21.159​
Update Education Master list
Hi, I have to update the education master list and specialization drop down list. Please confirm the path. Thanks Abhijit 9922400077 7798981165 
master data -clarification
Product
Clarification
Admin Module
Setup Adrenalin
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Abhijit Chaudhari, You can add the master date by clicking on the button nearer to the dropdown in the education details form. Please check the same and reach us at 7358276857 for further assistance if needed. ​ Thanks, Sumithra., Hi, it is not reflecting in Manpower requisition form. Thanks Abhijit 9922400077, Hi Abhijit Chaudhari, We request you to provide the screenshot where you are referring to in manpower requisition? We have suggested you add the masters in the education details form earlier.  Please help us to understand what exactly you are facing. We tried reaching you at the given number but the call was left unanswered. We request you to call us back to check on this., Dear Abhiji, Please join us in the below link: https://fastsupport.gotoassist.com/828553705 Thanks, Sumithra. ​, Hi Abhijit Chaudhari, We have connected with you and guided you to add the master options in the education details form so that it is reflecting in manpower requisition.  ​ Please reach us for any assistance. ​ Thanks, Sumithra.
Q2 Assessment forms to be bring back to Arvind Saksena(1043)
Kindly brind below Q2 approved forms to Arvind Saksena (Emp ID – 1043)   Emp Name Emp ID Dhirajkumar Sahadeo Sawant 2068 Vinoth S 2081 Desh Deepak 2086 Rahul S 2042 Karthikeyan R 2077
rollback the approved forms
Product
Service Request
null
Goal Management
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, As discussed over the phone, we understood that you want to bring back the Q2 forms in the final level. As informed earlier this will be tagged as a service request. Kindly provide your confirmation on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, As discussed over the phone, the reported request, we will consider the reported cases in free of cost in system. But next cases on wards (05th employee count request) will be chargeable as 0.5 Man Day efforts  Requesting you to provide your confirmation on the same to proceed further. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Agree on the above. This will be considered as a waive off. More than 4 request in this assessment year will be chargeable as per your response. , Hi Meghana S M, Thanks for your confirmation, we will do the correction and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, Please be informed, we have made the forms pending with the final approval stage in system. Going forward it will be taken as a chargeable on the next 5th employee count as a 0.5 Man day effort. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
FW: Confirmation Due Reminder
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls change RHR mail from astrid to Manoj for below employee. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I From: Astrid Lobo Sent: Tuesday, June 1, 2021 5:28 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>; Neelam M. Kasle <neelam.kasle@godrejagrovet.com> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com> Subject: FW: Confirmation Due Reminder Importance: High Hello RHR is Manoj thakur please change From: HR@GTFL.COM<mailto:HR@GTFL.COM> <HR@GTFL.COM<mailto:HR@GTFL.COM>> Sent: 01 June 2021 05:23 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Subject: Confirmation Due Reminder Importance: High [ EXTERNAL MAIL ] Confirmation Due Reminder EMPLOYEE ID EMPLOYEE NAME DATE OF JOINING CONFIRMATION DUE DATE REPORTING NAME 900686 Pulak Karmakar 01-Dec-2020 01-Jun-2021 704389 - Sajal Pal Team-HR DISCLAIMER: 1The contents of this message may be legally privileged and confidential and are for the use of the intended recipient(s) only. It should not be read, copied and used by anyone other than the intended recipient(s). If you have received this message in error, please immediately notify the sender, preserve its confidentiality and delete it. ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Backend Update
Product
Data Correction
null
Confirmation Management
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null
Closed
Hi Gyanamayee Swain, Please be informed,we have now updated the approver as Manoj for the below mentioned employees Confirmation,please check and confirm us. ​ Regards Wasim, I am on leave till 4th Jun 2021. Requets you to please raise your queries in portal for any support/assistance. In case of urgency, please reach out to Prakash(Prakash.k@myadrenalin.com). Regards, Gowtham.N This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Re: Bank Deatils
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dera Megha, Sure we will take it forward in this regard. Also, please confirm how you update for the first time ? Dear Adrenalin Team, Request you to check and fix the issue. For Canara Bank the digit is mentioned in the system as 14, however, the associate has the account number with 13 digits. thanks & regards, ns.rajesh, payroll services, --------------------------------------------------------------------------------------- This is the gist of all worship – to be pure and to do good to others. Swamy Vivekananda. On Tue, Jun 1, 2021 at 12:29 PM Balaji Damodaran HR < balaji.damodaran@intellectdesign.com> wrote: > Dear Rajesh > > Request your help on the below email, with regards to salary account > update.. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Tue, Jun 1, 2021 at 12:12 PM Megha Chavan iGTB < > megha.chavan@intellectdesign.com> wrote: > >> can you please check it >> >> On Tue, Jun 1, 2021 at 11:52 AM Megha Chavan iGTB < >> megha.chavan@intellectdesign.com> wrote: >> >>> Hi, >>> I gave the Canara Bank details for salary, >>> But I didn't received the salary. >>> And now I trying to update the Acc No, but I get the error that acc no >>> should be 14 digit ,and my acc no is 13 digits, >>> So what should I do? >>> Please update me as soon as possible. >>> >>> >>> Regards, >>> Megha Chavan >>> >> -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Bank account number length change
Product
Data Correction
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My Information
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null
null
Closed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi sir, I have added '0' at the start of my Acc no. as the system was not allowing me to enter 13 digits no. But as confirmed with the bank this is not allowed , hence it creates an issue. Regards, Megha Chavan On Tue, Jun 1, 2021 at 5:37 PM Ns Rajesh HR <ns.rajesh@intellectdesign.com> wrote: > Dera Megha, > Sure we will take it forward in this regard. Also, please confirm how you > update for the first time ? > > Dear Adrenalin Team, > Request you to check and fix the issue. > For Canara Bank the digit is mentioned in the system as 14, however, the > associate has the account number with 13 digits. > > > thanks & regards, > ns.rajesh, payroll services, > > --------------------------------------------------------------------------------------- > This is the gist of all worship – to be pure and to do good to others. > Swamy Vivekananda. > > > On Tue, Jun 1, 2021 at 12:29 PM Balaji Damodaran HR < > balaji.damodaran@intellectdesign.com> wrote: > >> Dear Rajesh >> >> Request your help on the below email, with regards to salary account >> update.. >> >> Thanks >> >> Balaji.Damodaran | Human Resources | >> Intellect Design Arena Ltd. >> Plot No.3/G3, SIPCOT IT Park, >> Siruseri, Chennai 603130. >> m: +91 8939865965 >> e: balaji.damodaran@intellectdesign.com >> w: www.intellectdesign.com >> >> >> >> On Tue, Jun 1, 2021 at 12:12 PM Megha Chavan iGTB < >> megha.chavan@intellectdesign.com> wrote: >> >>> can you please check it >>> >>> On Tue, Jun 1, 2021 at 11:52 AM Megha Chavan iGTB < >>> megha.chavan@intellectdesign.com> wrote: >>> >>>> Hi, >>>> I gave the Canara Bank details for salary, >>>> But I didn't received the salary. >>>> And now I trying to update the Acc No, but I get the error that acc >>>> no should be 14 digit ,and my acc no is 13 digits, >>>> So what should I do? >>>> Please update me as soon as possible. >>>> >>>> >>>> Regards, >>>> Megha Chavan >>>> >>> -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Sure Megha, let the technical team check and fix it and then you can update the actual account number. thanks & regards, ns.rajesh, payroll services, --------------------------------------------------------------------------------------- This is the gist of all worship – to be pure and to do good to others. Swamy Vivekananda. On Tue, Jun 1, 2021 at 5:46 PM Megha Chavan iGTB < megha.chavan@intellectdesign.com> wrote: > Hi sir, > I have added '0' at the start of my Acc no. as the system was not > allowing me to enter 13 digits no. > But as confirmed with the bank this is not allowed , hence it creates an > issue. > > Regards, > Megha Chavan > > On Tue, Jun 1, 2021 at 5:37 PM Ns Rajesh HR <ns.rajesh@intellectdesign.com> > wrote: > >> Dera Megha, >> Sure we will take it forward in this regard. Also, please confirm how you >> update for the first time ? >> >> Dear Adrenalin Team, >> Request you to check and fix the issue. >> For Canara Bank the digit is mentioned in the system as 14, however, the >> associate has the account number with 13 digits. >> >> >> thanks & regards, >> ns.rajesh, payroll services, >> >> --------------------------------------------------------------------------------------- >> This is the gist of all worship – to be pure and to do good to others. >> Swamy Vivekananda. >> >> >> On Tue, Jun 1, 2021 at 12:29 PM Balaji Damodaran HR < >> balaji.damodaran@intellectdesign.com> wrote: >> >>> Dear Rajesh >>> >>> Request your help on the below email, with regards to salary account >>> update.. >>> >>> Thanks >>> >>> Balaji.Damodaran | Human Resources | >>> Intellect Design Arena Ltd. >>> Plot No.3/G3, SIPCOT IT Park, >>> Siruseri, Chennai 603130. >>> m: +91 8939865965 >>> e: balaji.damodaran@intellectdesign.com >>> w: www.intellectdesign.com >>> >>> >>> >>> On Tue, Jun 1, 2021 at 12:12 PM Megha Chavan iGTB < >>> megha.chavan@intellectdesign.com> wrote: >>> >>>> can you please check it >>>> >>>> On Tue, Jun 1, 2021 at 11:52 AM Megha Chavan iGTB < >>>> megha.chavan@intellectdesign.com> wrote: >>>> >>>>> Hi, >>>>> I gave the Canara Bank details for salary, >>>>> But I didn't received the salary. >>>>> And now I trying to update the Acc No, but I get the error that acc >>>>> no should be 14 digit ,and my acc no is 13 digits, >>>>> So what should I do? >>>>> Please update me as soon as possible. >>>>> >>>>> >>>>> Regards, >>>>> Megha Chavan >>>>> >>>> -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Ns Rajesh, We have done the required corrections with regard to length issues of Canara bank account.​ Kindly check with the assocaite to update the same. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi, I update the details and i received the approval mail. Thanks & Regards, Megha Chavan On Wed, Jun 2, 2021 at 9:34 AM Jayakrishnan N < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Ns Rajesh, > > We have done the required corrections with regard to length issues of > Canara bank account.​ Kindly check with the assocaite to update the same. > ​ > Kindly check and let us know the feedback. > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Tue, 1 Jun at 6:32 PM , Ns Rajesh <ns.rajesh@intellectdesign.com> > wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Sure Megha, let the technical team check and fix it and then you can > update the actual account number. > > > thanks & regards, > ns.rajesh, payroll services, > > --------------------------------------------------------------------------------------- > This is the gist of all worship – to be pure and to do good to others. > Swamy Vivekananda. > > > On Tue, Jun 1, 2021 at 5:46 PM Megha Chavan iGTB < > megha.chavan@intellectdesign.com> wrote: > >> Hi sir, >> I have added '0' at the start of my Acc no. as the system was not >> allowing me to enter 13 digits no. >> But as confirmed with the bank this is not allowed , hence it creates an >> issue. >> >> Regards, >> Megha Chavan >> >> On Tue, Jun 1, 2021 at 5:37 PM Ns Rajesh HR < >> ns.rajesh@intellectdesign.com> wrote: >> >>> Dera Megha, >>> Sure we will take it forward in this regard. Also, please confirm how >>> you update for the first time ? >>> >>> Dear Adrenalin Team, >>> Request you to check and fix the issue. >>> For Canara Bank the digit is mentioned in the system as 14, however, the >>> associate has the account number with 13 digits. >>> >>> >>> thanks & regards, >>> ns.rajesh, payroll services, >>> >>> --------------------------------------------------------------------------------------- >>> This is the gist of all worship – to be pure and to do good to others. >>> Swamy Vivekananda. >>> >>> >>> On Tue, Jun 1, 2021 at 12:29 PM Balaji Damodaran HR < >>> balaji.damodaran@intellectdesign.com> wrote: >>> >>>> Dear Rajesh >>>> >>>> Request your help on the below email, with regards to salary account >>>> update.. >>>> >>>> Thanks >>>> >>>> Balaji.Damodaran | Human Resources | >>>> Intellect Design Arena Ltd. >>>> Plot No.3/G3, SIPCOT IT Park, >>>> Siruseri, Chennai 603130. >>>> m: +91 8939865965 >>>> e: balaji.damodaran@intellectdesign.com >>>> w: www.intellectdesign.com >>>> >>>> >>>> >>>> On Tue, Jun 1, 2021 at 12:12 PM Megha Chavan iGTB < >>>> megha.chavan@intellectdesign.com> wrote: >>>> >>>>> can you please check it >>>>> >>>>> On Tue, Jun 1, 2021 at 11:52 AM Megha Chavan iGTB < >>>>> megha.chavan@intellectdesign.com> wrote: >>>>> >>>>>> Hi, >>>>>> I gave the Canara Bank details for salary, >>>>>> But I didn't received the salary. >>>>>> And now I trying to update the Acc No, but I get the error that acc >>>>>> no should be 14 digit ,and my acc no is 13 digits, >>>>>> So what should I do? >>>>>> Please update me as soon as possible. >>>>>> >>>>>> >>>>>> Regards, >>>>>> Megha Chavan >>>>>> >>>>> > This e-Mail may contain proprietary and confidential information and is > sent for the intended recipient(s) only. If by an addressing or > transmission error this mail has been misdirected to you, you are requested > to delete this mail immediately. You are also hereby notified that any use, > any form of reproduction, dissemination, copying, disclosure, modification, > distribution and/or publication of this e-mail message, contents or its > attachment other than by its intended recipient/s is strictly prohibited. > Visit us at *https://www.intellectdesign.com* > <https://www.intellectdesign.com/> > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 14357:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/>
FW: Attendance Reminder - Prasad
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, 803553 ^ PRASAD SUBHASH BHANDARI weekly off is not showing on Saturday (29th May). Can you pls run past dated weekly off for this emp id and correct the issue? Regards, Sonali From: Bhandari, Prasad <prasad.bhandari@bicworld.com> Sent: 01 June 2021 16:52 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com> Subject: FW: Attendance Reminder - Prasad Importance: High Hi Sonali, I am marked absent on 29th May 2021 which was a Saturday. Please let me know what would be the action required in this case. [cid:image001.png@01D75705.FD62E9D0] Best Regards, Prasad Bhandari Senior Manager Procurement Helping BIC create collaboration email: prasad.bhandari@bicworld.com<mailto:prasad.bhandari@bicworld.com> office: +91 022 61083100 | mobile: +91 9820756789 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D75705.FD62E9D0]<https://www.bicworld.com/en> [cid:image003.png@01D75705.FD62E9D0] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D75705.FD62E9D0] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D75705.FD62E9D0] <https://www.instagram.com/bic_group/> [cid:image006.png@01D75705.FD62E9D0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: HR, Adrenalin <HR.Adrenalin@bicworld.com<mailto:HR.Adrenalin@bicworld.com>> Sent: Monday, May 31, 2021 11:54 PM To: Bhandari, Prasad <prasad.bhandari@bicworld.com<mailto:prasad.bhandari@bicworld.com>> Subject: Attendance Reminder Importance: High Dear PRASAD SUBHASH BHANDARI, As per your attendance record, you were Absent on the following dates: EMPLOYEEID EMPLOYEE NAME ATTENDANCE DATE IN TIME OUT TIME TOTAL HOURS ATTENDANCE STATUS OU WORK LOCATION FUNCTION 803553 PRASAD SUBHASH BHANDARI 27-May-2021 09:37 09:37 00:00 Absent GROUP SUPPLY CHAIN HEAD OFFICE GLOBAL PROCUREMENT 803553 PRASAD SUBHASH BHANDARI 29-May-2021 - - - Absent GROUP SUPPLY CHAIN HEAD OFFICE GLOBAL PROCUREMENT Please note that attendance information is linked to your payroll. Kindly ensure that you regularize your attendance or apply for Leave and get it approved by your manager before Payroll cut-off date as per your attendance calendar to avoid leave balance deduction against PL and if applicable LOP. Attendance calendar for payroll is from 24th of previous month to 23rd of current month hence the payroll cut-off is kept as 23rd of the month. In case in the above table, you are marked absent for days after 23rd of the current month you are required to have the attendance/leave approved before 23rd of the next month. https://hrcloud.myadrenalin.com/Adrenalin/ Regards, BIC Cello HR *** This is a system generated email. Please do not reply to this email id. *** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
run the scheduler
Product
Clarification
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Absence, Time and Attendance
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null
null
Closed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, I have changed the holiday calendar for Prasad. Pls. run the past dated weekly off schedular and confirm. Regards, Sonali , Dear sonali, As discussed over the call, We have run the scheduler from our end, Kindly check from your end and share feedback. [cid:74200bf9-e714-4f58-857b-f3297ad4ea8d] Thanks and Regards Vijayakumar k Adrenalin eSystems Ltd | Product Support Team ________________________________
FW: Please approve marriage details of Lalchand pujabi 527144
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Alex, Please check details of Lalchand pujabi 527144 for Marriage details is not reflecting in our bucket for Approval. Thanks & Regards Viresh/ Human Resource Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon Tel – 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html> From: Anita . Sent: 01 June 2021 13:20 To: hrops_3 Subject: FW: Please approve marriage details of Lalchand pujabi 527144 Dear Viresh Please raise CSP, its not reflecting on approval. From: lalchand punjabi [mailto:lalchand.kishor@gmail.com]<mailto:[mailto:lalchand.kishor@gmail.com]> Sent: 01 June 2021 12:32 To: Anita . Cc: Vaishnavi Desai; Anupkumar Patel; hrops_4 Subject: Re: Please approve marriage details of Lalchand pujabi 527144 Dear Anita mam No what is the solution for this with whom should i contact or get in touch kindly help on this Regards Lalchand Punjabi 9372790897 Digi connect Territortty Head On Wed, May 26, 2021 at 11:36 PM Anita . <anita.singh@careinsurance.com<mailto:anita.singh@careinsurance.com>> wrote: Not reflecting. From: lalchand punjabi [mailto:lalchand.kishor@gmail.com<mailto:lalchand.kishor@gmail.com>] Sent: 26 May 2021 17:28 To: Vaishnavi Desai Cc: Anita .; Anupkumar Patel; hrops_4 Subject: Re: Please approve marriage details of Lalchand pujabi 527144 Dear Mam Awaiting for your revert as it is last day regards Lalchand Punjabi 9372790897 On Wed, May 26, 2021 at 2:21 PM Vaishnavi Desai <vaishnavi.desai@careinsurance.com<mailto:vaishnavi.desai@careinsurance.com>> wrote: Dear Mam, PFB screenshot it is showing pending for approval. [cid:179c65f6eaa4ce8e91] Thanks & Regards Vaishnavi Suhas Desai | Manager MIS Care Health Insurance Limited, Vile Parle East, Mumbai, Maharashtra – 400057 M: +918329799303 | http://www.religarehealthinsurance.com/ Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork [cid:179c65f6eaa5b006a2] From: Anita . Sent: 26 May 2021 14:17 To: Vaishnavi Desai Cc: lalchand punjabi <lalchand.kishor@gmail.com<mailto:lalchand.kishor@gmail.com>> (lalchand.kishor@gmail.com<mailto:lalchand.kishor@gmail.com>); Anupkumar Patel; hrops_4 Subject: RE: Please approve marriage details of Lalchand pujabi 527144 HI Vaishnavi Not reflecting on HRIS. From: Vaishnavi Desai Sent: 26 May 2021 14:01 To: Anita . Cc: lalchand punjabi <lalchand.kishor@gmail.com<mailto:lalchand.kishor@gmail.com>> (lalchand.kishor@gmail.com<mailto:lalchand.kishor@gmail.com>); Anupkumar Patel Subject: Please approve marriage details of Lalchand pujabi 527144 Dear Anita Mam, Please help to approve marriage details of below that updated from HRIS on urgent today is last day of his first month. Lalchand pujabi 527144 Thanks & Regards Vaishnavi Suhas Desai | Manager MIS Care Health Insurance Limited, Vile Parle East, Mumbai, Maharashtra – 400057 M: +918329799303 | http://www.religarehealthinsurance.com/ Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork [cid:179c65f6eaa5b006a2] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Stuck in queue.
Product
Clarification
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Application Access Management
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Closed
Hi RHICL3, We will check  on the below case and update you on the same.  Thanks & Regards, Adrenalin Support 044-3024 7444, Hi RHICL3, Please  ask employee to check the form now. Thanks & Regards, Adrenalin Support 044-3024 7444
Request support for activating - Auto Leave Debit
Kind Attention : Mr. Amudhan Request support for activating - Auto Leave Debit
Need to configure
Product
Configuration
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Application Access Management
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Praveen Kumar S, As requested we will check the auto leave debit scheduler and update you on the status., Hi Praveen Kumar S, As discussed over the call, The points are needed to check to from our end. Leave Period: 23.05.2021 To 22.06.2021   23.06.2021 – Scheduler to be assigned Custom Shift à Default Roaster à Correction Roaster 01st of every month Mail trigger on 23.06.2021 for Auto Debit of Leave Mail Content to be Verified Leave cancellation to PL à Re-apply LOP – Not Included, Hi Praveen Kumar S, ​We have checked the below points. Leave Period: 23.05.2021 To 22.06.2021   23.06.2021 – Scheduler to be assigned Custom Shift à Default Roaster à Correction Roaster 01st of every month Mail trigger on 23.06.2021 for Auto Debit of Leave Mail Content to be Verified Leave cancellation to PL à Re-apply LOP – Not Included Please put a ticket to restore LIVE TO UAT and then we will do configure in UAT, Dear Nirakalai.. We are Planning for LMS Module Live... We require UAT & Live as it is for some time... We will update you once the Process is completed.., Hi Praveen Kumar S, Once you the completed the process please let us know. So that we will do the configuration in UAT
NISM certificate form not working
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Ram, Please look into this at the earliest. NISM certificate was an individual form where employee were able to update the details. However as soon as we click on it now it shows below error. [cid:image002.png@01D75706.74B83AD0] [cid:image001.png@01D75706.71BCD520] Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on - 09890054902 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Application pools restarted
Product
Patch Deployment
Admin Module
Employee Information
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null
null
Closed
?Dear Nidhi, We are working on this below error showing in various forms. We will check and update you at the earliest. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd ________________________________ , Noted. But can we have all the previously working forms work as smoothly as earlier? When will we work on our new agendas if we are stuck solving existing errors? Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on – 09890054902 , Hi Nidhi Shah, As this issue occurred due to the Application Pool was in stopped status. We had restarted it and it is working fine from yesterday. And we informed to keep the Adrenalin related app pools must be maintained in the Started status in IIS.  Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
last qualification report and total experience report
Hi Support Team, Can u please help us how to get the last qualification report and total experience report from adrenalin, as the exact report we are not getting from education and past employment i reporter. Regards Sasmita, M  - 7624018700
Clarification
Product
Clarification
Admin Module
Setup Adrenalin
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sasmita Mishra, As reported query says, report required in the application on basis of last qualification as well as total experience report.  1.For Qualification--Education Details report as well Education Details report(i-reporter) available. 2.For Experience--We will get connect from our end and share the data.   Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Many thanks Ganpathiraj, As discussed yday night, please share the report on experience front so that we can check the required formats and all and also please help us to get the last qualification report as its very tough to get it shorted from data dump which we are discussing over phone. Please check once if something can possible in your product so that it will help us to smoothen our work. Regards Sasmita, M - 7624018700 , Hi Sasmita Mishra, Regret for the inconvenience. ​ We tried from our end however data is not coming properly in the report hence we are rerouted to the "Account Manager" in the form of "Change request".  For this, we have initiated the separate mail thread by coping your mail id in CC. Kindly track the same in Mail. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, So the concern ticket is not closed yet, Hi Sasmita Mishra, Regret for the inconvenience. ​ We tried from our end however data is not coming properly in the report hence we are rerouted to the "Account Manager" in the form of "Change request".  For this, we have initiated the separate mail thread by coping your mail id in CC. Kindly track the same in Mail. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
Two or more reporting manager
Dear Team, Can I add 2 or more reporting manager in the system which I need to use this later for PMS Activity. 
Clarification.
Product
Clarification
null
Performance Management
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/solutions/folders/44000167918, Hi Laveena, For PMS activity, you can assign multiple matrix managers and set matrix managers in workflow for approval. We tried reaching over the call but unable to connect. You can call us on 8309151041 for further clarification. Regards, Judhistira.M, Dear Judhistira, Can you send me the steps to assign multiple matrix manager . I can manage if you give me the steps to follow Best Regards, Laveena Caroline Menezes | People & Culture - Dubai S P Jain School of Global Management | Dubai ∙ Mumbai ∙ Singapore ∙ Sydney Block 5, Dubai International Academic City, P O Box 502345, UAE T: +971 4 5616729 |51-729 | laveena.menezes@spjain.org<mailto:laveena.menezes@spjain.org> | www.spjain.org<http://www.spjain.org/> CRICOS<http://www.teqsa.gov.au/national-register/provider/prv12041> code: 03335G<http://www.teqsa.gov.au/national-register/provider/prv12041> Global Rankings: Forbes: Top 15 Best International 1-year MBAs (2019-21) Times Higher Education – Wall Street Journal: Top 5 1-year MBAs (2018-19) Forbes: Top 20 Best International 1-year MBAs (2013-15, 2015-17, 2017-19) The Economist: Top 100 Full-time MBAs worldwide (2015) Financial Times: Top 100 Global MBA programs (2011 and 2012) , Hi Laveena, ​ You can update multiple matrix managers through data upload. Please follow below steps: 1.Please navigate to Data upload form. 2. Select Matrix managers from template name dropdown and click generate excel. 3. Enter details (refer attached file) in the excel and save it. ​4. Salect the excel file by clicking the ​​browse option. 5. Please click on load excel and select the sheet in which data has been entered.  6. Click on verify if the data provided for verification is accurate then status will show as success and then click on upload.  We have attached a sample template of Matrix manager. Please check and let us know if you face any difficulties on doing this. Regards, Judhistira.M
Goal Setting for New Joinees
Hi, please find enclosed file for noew joinee list and mail draft.
PMS INITIATED
Product
Data Correction
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Performance Management
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, we have shared the session link to your IT team. We will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, Based on your request, we have initiated the PMS for the reported lists. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, For below employees, its showing as not initiated, for rest its initiated. 2138 Gaurav Kumar 3101 Soma Sekhar Reddy Arumalla 8211 Sumish M, Hi Meghana S M, As discussed over the phone for Mr. Gaurav and Mr. Suman the position has not been mapped and for Mr. Soma, the Confirmation due date is 01 OCT 2021 but as per review details configuration, the configuration is 01-SEP-2021. So he will not eligible for the appraisal process. For other two employees, we have initiated in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
DOJ Change
Dear Team, Can I change the DOJ of an employee once he is in the system ? If yes how  regards, Laveena 
Backend Update.
Product
Service Request
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Laveena, ​ There is no option to change DOJ from front end.  ​ DOJ changes can be done from back end only. Please revert for further clarification. Regards, Judhistira.M, Dear Judhistira, Nice name☺ I need to change one employees DOJ details are below Emp ID : SPJ01IT05516 Old DOJ : 8-Jun-2016 this has to be changed to 5th November 2017 (when he joined in Dubai Campus) Best Regards, Laveena Caroline Menezes | People & Culture - Dubai S P Jain School of Global Management | Dubai ∙ Mumbai ∙ Singapore ∙ Sydney Block 5, Dubai International Academic City, P O Box 502345, UAE T: +971 4 5616729 |51-729 | laveena.menezes@spjain.org<mailto:laveena.menezes@spjain.org> | www.spjain.org<http://www.spjain.org/> CRICOS<http://www.teqsa.gov.au/national-register/provider/prv12041> code: 03335G<http://www.teqsa.gov.au/national-register/provider/prv12041> Global Rankings: Forbes: Top 15 Best International 1-year MBAs (2019-21) Times Higher Education – Wall Street Journal: Top 5 1-year MBAs (2018-19) Forbes: Top 20 Best International 1-year MBAs (2013-15, 2015-17, 2017-19) The Economist: Top 100 Full-time MBAs worldwide (2015) Financial Times: Top 100 Global MBA programs (2011 and 2012) , Hi Laveena, ​ Thank you. As requested, DOJ changes have been done. Please check and revert for further clarification. Regards, Judhistira.M
SGT Notice period issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team This email refers to 17 August 2020 ticket number 306527. We have brought to your attention on the notice period issue for FTE and SGT. Now again the notice period is calculated for SGT as 90 days where it has to be only 15 days. Not sure how many cases in the system notice period considered 90 days.for SGT. Ajay Singh(1P7) salary has been processed excess due to NP issue. Kindly analyze this issue and get back to us. Also most of the last working date falls on weekend/holiday same we have given a go ahead confirmation to set the configuration, still this is not closed. Message by Balaji Damodaran on *Monday, August 17, 2020 6:12:16 PM* Status: Open Dear Team We have noticed that associate who have raised the resignation and the last working date is not falling as per the notice period. We request you to fix this issue today itself and confirm. Offshore: Full time- 90 days Offshore: SGT Trainee-- 15 Days Ticket assigned to Jayakrishnan N on *Tuesday, August 18, 2020 9:15:40 AM* Status: Assigned Assigned Message by Jayakrishnan N on *Tuesday, August 18, 2020 10:34:59 AM* Status: Pending-Adrenalin We will check the above query regard to issue in LWD for the resignation applied employees and will share the updates with you. Message by Jayakrishnan N on *Wednesday, August 19, 2020 10:55:27 PM* Status: Pending-Customer We have deployed the patch regards to Notice period issue and the same has been resolved. Kindly check the same and let us know for further queries. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Backend procedure changes to make the mentioned grades notice period as 15days
Product
Data Correction
Separation Management
Separation Management
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Closed
Hi Balaji Damodaran, We will check the reported concern on notice day issues for the mentioned employees and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Team Kindly update on this, Hi Balaji Damodaran, As discussed for the grades 'T0XX','T05X','T9XX' and employment status 'T' ,'V' we have added the steps in backed procedure to make the notice days as 15 days. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Issue in payslips**URGENT
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, I have just shared the payslips with employees for may 2021. But employee are unable to open the payslip. Please check ASAP. Regards Harsha J This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Customization Rdl problem
Product
Data Correction
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Salary
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Closed
Hi Jaykalyani, Harsha, ​ From the below description, We have to understand  Mailing payslip PDF opens the below error occur, Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, Hi Vijay, PFB error. Kindly resolve ASAP. Regards Harsha J , Hi Jaykalyani, Harsha, ​ As discussed over the call, The regarding issue team is working on it, Once it's resolved we will update as soon as possible. Thanks and Regards Vijayakumar k, Hi Jaykalyani, Harsha, ​ From the below description. We have sorted the issue from our end, Now employee able to view the salary slip, Kindly check from your end and share feedback. ​ Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Vijay, Issue is resolved now. Thanks! Regards Harsha J
Goals & Competency Rating
Dear Concern There is some issue with Goals & Competency Rating. Its not coming correct. Kindly Support. Thanks Rgds Shankar Rawat [https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
clarification on PMS report
Product
Clarification
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Performance Appraisal
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Resolved
Hi Shankar Rawat, Please join the below session link. https://fastsupport.gotoassist.com/770086144 Thanks & Regards,  Mohamed Moosa A, Hi Shankar Rawat, As communicated over the call by our internal team member Mr. Veeranpandian, the rating data generated for Emp: R00952 from the Goal Competency Rating report is test case data which was processed from your end while testing the PMS process. ​The  data has been now removed through the database, the same has been confirmed from your end. Thanks & Regards,  Mohamed Moosa A
DOJ differs in Payslip
DOJ differs from Master to Payslip 1.  P Viswanathan (20112198) 2. T Anand Kumar (20090663) Please check and do the needful..
done the correction.
Product
Data Correction
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Application Access Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Praveen Kumar S, As discussed over the call, We have checked and changed the DOJ for the mentioned employees. Please check and confirm
PMS has not received by S2
Please check PMS of below mentioned employees has not received by S2. Kindly check and do the needful on urgent basis Employee Id Employee Name Designation Name Function Location P0865  Sandeep Kumar Customer Service Manager – Loans (MCSOP Branch) Branch Customer Service BO_Noida Sec-3 P1049  Vikash Kumar Customer Service Manager – Loans (MCSOP Branch) Branch Customer Service BO_Noida Sec-3
Data correction through backend
Customization
Data Correction
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Performance Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, The issue has been resolved regard to the below mentioned employees. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Same is no reflecting in Raised by me [cid:image001.png@01D75719.04A99320] , Hi Pratap Singh, ​ The same has been corrected. kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Final Status tab
P2757 ^ Arushi Sharma unable to move to Final Status tab for the below mentioned Vacancy. she  keep clicking the button but the page doesn’t move to final status
Backend cleanup
Product
Data Correction
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Resume Parser
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/, Hi Pratap Singh, We will check the reported query on vacancy and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Please update, Hi Pratap Singh, ​The issue has been resolved with regard to final status tab. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Absent mark for date before joining.
Hi, Please remove attendance prior to their DOJ Employee code Name DOJ COR6402 Shivangi Karnwal 27-Apr-21 Regards, Sarfraaz Ahmed Siddiqui Group Head - Talent Operations GroupM Media India Pvt. Ltd. The ORB, Bay99 - A WPP Campus, 7th floor, JW Marriott Sahar, IA Project Road, Andheri East, Mumbai - 400099 www.groupm.com<http://www.groupm.com/> [cid:image001.jpg@01D756FD.C1994140] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/
Attendance data removal
Product
Service Request
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Setup HRMS
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Closed
Hi Sarfraaz Ahmed Siddiqui, Please be informed, Attendance Prior to DOJ has been removed successfully for the said employee, please check and confirm. ​ Regards Wasim
Enable Annual Screen in UAT
Hi, Annual Screen is not enabled in UAT. Kindly enable it as early as possible. Regards, Meghana S M
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets
Bulk Appointment Letter Generation and Uploading in HRIS
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, Please help me to generate and upload below mentioned employees Appointment letter in HRIS through bulk upload option. Emp Code Emp Name DOJ Dep Location NBHC06091 Eeli Durga Prasad 01-Mar-21 Operations Rajamundry NBHC06092 Danduprolu Raviteja 07-Mar-21 ProComm Guntur NBHC06093 Sayyed Mastan vali 08-Mar-21 ProComm Guntur NBHC06094 Singothu Govindaiah 15-Mar-21 ProComm Guntur NBHC06163 Vakil Patel 05-Apr-21 Operations Indore NBHC06169 Ashok Kumar 05-Apr-21 ProComm Mathura NBHC06170 Jitendra Singh 05-Apr-21 ProComm Mathura NBHC06183 Sandeep Singh 06-Apr-21 ProComm Indore NBHC06192 Deepak Narwar 05-Apr-21 ProComm Mathura NBHC06195 Rahul 05-Apr-21 ProComm Mathura NBHC06196 Shailendra Singh 05-Apr-21 ProComm Mathura NBHC06197 Sohil Khan 05-Apr-21 ProComm Mathura NBHC06199 Vikas Kumar 07-Apr-21 Operations Rudrapur NBHC06202 Manmohan 08-Apr-21 ProComm Rudrapur NBHC06204 Akhilesh Singh 08-Apr-21 Operations Kanpur NBHC06205 Sanjay Malviya 08-Apr-21 ProComm Bhopal NBHC06206 Akhilesh Yadav 06-Apr-21 ProComm Kanpur NBHC06207 Krishneshwar Jha 08-Apr-21 Operations Sasaram NBHC06229 Ankit Kumar 08-Apr-21 Operations Rudrapur NBHC06230 Varun Kumar Sharma 07-Apr-21 Operations Sasaram NBHC06231 Mohd. Waris 08-Apr-21 ProComm Rudrapur NBHC06232 Anvit Shandulay 07-Apr-21 ProComm Gulabbag NBHC06233 Nandlal Singh 07-Apr-21 Operations Sasaram NBHC06234 Prem Singh Gaur 12-Apr-21 Operations Kanpur NBHC06238 Keshav Raghuwanshi 12-Apr-21 ProComm Bhopal NBHC06242 Yogesh Patel 13-Apr-21 ProComm Mathura NBHC06243 Pradhuman Kumar 14-Apr-21 Operations Rudrapur NBHC06274 Ashutosh Kumar 14-Apr-21 ProComm Gulabbag NBHC06275 LALIT KUMAR 16-Apr-21 ProComm Rudrapur NBHC06278 Dipak Mongia 07-Apr-21 Operations Indore NBHC06279 Saubhagya Panday 19-Apr-21 Operations Rudrapur NBHC06280 Ashwani Kumar Dubey 17-Apr-21 Pestinct Lucknow NBHC06283 Narendra Jat 01-Apr-21 ProComm Bhopal NBHC06288 RAJ TIWARI 13-Apr-21 ProComm Rudrapur NBHC06289 Shivraj Makwana 21-Apr-21 Pestinct Indore NBHC06302 Rohit 21-Apr-21 ProComm Bhopal NBHC06303 Vijay Kumar Paraswar 21-Apr-21 ProComm Bhopal NBHC06307 Manish Kumar 23-Apr-21 ProComm Gulabbag NBHC06312 Sharwan Kumar Mandal 26-Apr-21 ProComm Gulabbag NBHC06314 MD Dilkash 26-Apr-21 ProComm Gulabbag NBHC06315 Shashi Bhushan Paswan 26-Apr-21 Pestinct Patna NBHC06316 Mohd Mohsin 26-Apr-21 ProComm Rudrapur NBHC06320 Jaiprakash Vishwakarma 27-Apr-21 Operations Bhopal NBHC06324 Deepak Kumar Paswan 26-Apr-21 ProComm Sasaram NBHC06325 Nitin Kumar 21-Apr-21 ProComm Rudrapur NBHC06326 Manoj Kumar 21-Apr-21 ProComm Rudrapur NBHC06328 Anand Koli 21-Apr-21 ProComm Rudrapur NBHC06329 Rajendra Parmar 21-Apr-21 ProComm Bhopal NBHC06330 Kaptan Singh 27-Apr-21 Operations Kanpur NBHC06331 Gaurav Kumar 21-Apr-21 Operations Rudrapur NBHC06334 Faizulhaq 26-Apr-21 ProComm Rudrapur NBHC06335 Ajay Kumar 22-Apr-21 ProComm Kanpur NBHC06336 Ankit Kumar 26-Apr-21 Operations Rudrapur NBHC06338 Rupesh Kumar 28-Apr-21 ProComm Gulabbag NBHC06339 Shani Prabhakar 28-Apr-21 ProComm Gulabbag NBHC06340 Gaurav Kumar Vishwkarma 28-Apr-21 ProComm Gulabbag NBHC06341 Ashish Kumar 28-Apr-21 ProComm Gulabbag NBHC06342 Sanni Kumar 28-Apr-21 ProComm Sasaram NBHC06343 Chandan Kumar 28-Apr-21 ProComm Sasaram NBHC06359 Mohan Kumar 30-Apr-21 ProComm Gulabbag NBHC06344 Ramanand Kumar 03-May-21 Operations Gulabbag NBHC06345 Suman Sharma 03-May-21 Operations Gulabbag NBHC06346 Pankaj Kumar Thakur 03-May-21 Operations Gulabbag NBHC06347 Mukesh Kumar 03-May-21 Operations Gulabbag NBHC06349 Dukhu Thakur 03-May-21 ProComm Gulabbag NBHC06350 Rajesh Kumar Mandal 03-May-21 ProComm Gulabbag NBHC06352 Sarfaraj 03-May-21 ProComm Gulabbag NBHC06353 Sonu Kumar 03-May-21 Operations Gulabbag NBHC06354 Gyana Ranjan Sahoo 03-May-21 ProComm Kolkata NBHC06355 Ajeet Kumar 03-May-21 Operations Sasaram NBHC06356 Santosh Kumar Roy 03-May-21 ProComm Gulabbag NBHC06357 Abhishek Shukla 03-May-21 ProComm Kanpur NBHC06358 Avichal Bajpai 03-May-21 ProComm Kanpur NBHC06360 Deepak Kumar 03-May-21 ProComm Gulabbag NBHC06361 Raj Kumar Mandal 03-May-21 ProComm Gulabbag NBHC06362 Pawan Kumar 03-May-21 ProComm Sasaram NBHC06363 M. Veeranarappa 03-May-21 ProComm Guntur NBHC06364 Gopu Chakra Sudheer 03-May-21 Operations Rajamundry NBHC06365 Vikas Kumar Pandey 03-May-21 ProComm Kanpur NBHC06366 Saurabh Kumar Shukla 03-May-21 ProComm Kanpur NBHC06367 Deepak Kumar 03-May-21 Operations Sasaram NBHC06368 Utam Kumar Gupta 03-May-21 ProComm Sasaram NBHC06371 Surattu Haribabu 03-May-21 ProComm Guntur NBHC06372 Munna Kumar Sah 03-May-21 Operations Gulabbag NBHC06373 Upendra Kumar Mahto 03-May-21 ProComm Sasaram NBHC06374 Manikant 04-May-21 ProComm Mathura NBHC06375 Alok Vyas 03-May-21 ProComm Bhopal NBHC06376 Kadiam Ravi Kumar 05-May-21 ProComm Guntur NBHC06377 Md. Aftab Ansari 03-May-21 ProComm Gulabbag NBHC06378 Abhinash Kumar Singh 03-May-21 ProComm Gulabbag NBHC06379 Basudev Kumar 03-May-21 ProComm Gulabbag NBHC06380 Krishn Kumar 03-May-21 ProComm Gulabbag NBHC06382 Anuj Kumar Paswan 04-May-21 ProComm Gulabbag NBHC06384 Chandan Kumar Mandal 03-May-21 ProComm Gulabbag NBHC06386 Vishal 04-May-21 ProComm Kanpur NBHC06387 Brahm Pal 05-May-21 ProComm Rudrapur NBHC06388 Mithlesh Kumar Singh 04-May-21 ProComm Gulabbag NBHC06390 Sandip Kumar Niranjan 06-May-21 Operations Kanpur NBHC06391 Mahesh Kumar 04-May-21 ProComm Rudrapur NBHC06392 Ramesh Chandra 04-May-21 ProComm Rudrapur NBHC06393 Rajneesh Yadav 03-May-21 ProComm Rudrapur NBHC06394 Lalit 07-May-21 Operations Rudrapur NBHC06395 Ganta Balakishore 03-May-21 ProComm Guntur NBHC06396 Sheelisetty Gurumahesh 03-May-21 ProComm Guntur NBHC06398 V Siva 03-May-21 ProComm Guntur NBHC06399 Aman Singh 03-May-21 ProComm Rudrapur NBHC06400 Chittaranjan Swain 06-May-21 Operations Cuttak NBHC06401 Prashant Kumar Jha 03-May-21 Operations Gulabbag NBHC06402 Chandra Shekhar 03-May-21 ProComm Rudrapur NBHC06407 Md Rakib Alam 10-May-21 ProComm Kolkata NBHC06408 Raushan Kumar 04-May-21 ProComm Gulabbag NBHC06410 Ravi Kumar 04-May-21 ProComm Gulabbag NBHC06414 Md Kalam Khan 10-May-21 ProComm Kolkata NBHC06417 Sushil Kumar Mehta 10-May-21 ProComm Kolkata NBHC06419 Komal Singh 13-May-21 Operations Kanpur Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image002.png@01D756FD.5EEFD6D0] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
letter creation from backend.
Product
Service Request
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Setup Adrenalin
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Closed
Hi Manoj Tiwari, We will check the feasibility of creating letters from backend and will update you on this. ​ Thanks , Sumithra., Hi Manoj Tiwari, ​ Please confirm us whether all the employees belong to the same template . If not please segregate the employees and provide the list. ​ ​Thanks, Sumithra., All employees belongs to FTC roll but their department and designation may be varied(Like Field Analyst,Operator and Supervisor). Please confirm if you need department wise details. , Dear Sumithra, Please find below department wise details. All are FTC employees. FTC Supervisor( Operation) Emp Code Emp Name DOJ Dep Location NBHC06091 Eeli Durga Prasad 01-Mar-21 Operations Rajamundry NBHC06163 Vakil Patel 05-Apr-21 Operations Indore NBHC06199 Vikas Kumar 07-Apr-21 Operations Rudrapur NBHC06204 Akhilesh Singh 08-Apr-21 Operations Kanpur NBHC06207 Krishneshwar Jha 08-Apr-21 Operations Sasaram NBHC06229 Ankit Kumar 08-Apr-21 Operations Rudrapur NBHC06230 Varun Kumar Sharma 07-Apr-21 Operations Sasaram NBHC06233 Nandlal Singh 07-Apr-21 Operations Sasaram NBHC06234 Prem Singh Gaur 12-Apr-21 Operations Kanpur NBHC06243 Pradhuman Kumar 14-Apr-21 Operations Rudrapur NBHC06278 Dipak Mongia 07-Apr-21 Operations Indore NBHC06279 Saubhagya Panday 19-Apr-21 Operations Rudrapur NBHC06320 Jaiprakash Vishwakarma 27-Apr-21 Operations Bhopal NBHC06330 Kaptan Singh 27-Apr-21 Operations Kanpur NBHC06331 Gaurav Kumar 21-Apr-21 Operations Rudrapur NBHC06336 Ankit Kumar 26-Apr-21 Operations Rudrapur NBHC06344 Ramanand Kumar 03-May-21 Operations Gulabbag NBHC06345 Suman Sharma 03-May-21 Operations Gulabbag NBHC06346 Pankaj Kumar Thakur 03-May-21 Operations Gulabbag NBHC06347 Mukesh Kumar 03-May-21 Operations Gulabbag NBHC06353 Sonu Kumar 03-May-21 Operations Gulabbag NBHC06355 Ajeet Kumar 03-May-21 Operations Sasaram NBHC06364 Gopu Chakra Sudheer 03-May-21 Operations Rajamundry NBHC06367 Deepak Kumar 03-May-21 Operations Sasaram NBHC06372 Munna Kumar Sah 03-May-21 Operations Gulabbag NBHC06390 Sandip Kumar Niranjan 06-May-21 Operations Kanpur NBHC06394 Lalit 07-May-21 Operations Rudrapur NBHC06400 Chittaranjan Swain 06-May-21 Operations Cuttak NBHC06401 Prashant Kumar Jha 03-May-21 Operations Gulabbag NBHC06419 Komal Singh 13-May-21 Operations Kanpur FTC Operator(Pestinct) Emp Code Emp Name DOJ Dep Location NBHC06280 Ashwani Kumar Dubey 17-Apr-21 Pestinct Lucknow NBHC06289 Shivraj Makwana 21-Apr-21 Pestinct Indore NBHC06315 Shashi Bhushan Paswan 26-Apr-21 Pestinct Patna FTC Field Analyst(Procomm) Emp Code Emp Name DOJ Dep Location NBHC06092 Danduprolu Raviteja 07-Mar-21 ProComm Guntur NBHC06093 Sayyed Mastan vali 08-Mar-21 ProComm Guntur NBHC06094 Singothu Govindaiah 15-Mar-21 ProComm Guntur NBHC06169 Ashok Kumar 05-Apr-21 ProComm Mathura NBHC06170 Jitendra Singh 05-Apr-21 ProComm Mathura NBHC06183 Sandeep Singh 06-Apr-21 ProComm Indore NBHC06192 Deepak Narwar 05-Apr-21 ProComm Mathura NBHC06195 Rahul 05-Apr-21 ProComm Mathura NBHC06196 Shailendra Singh 05-Apr-21 ProComm Mathura NBHC06197 Sohil Khan 05-Apr-21 ProComm Mathura NBHC06202 Manmohan 08-Apr-21 ProComm Rudrapur NBHC06205 Sanjay Malviya 08-Apr-21 ProComm Bhopal NBHC06206 Akhilesh Yadav 06-Apr-21 ProComm Kanpur NBHC06231 Mohd. Waris 08-Apr-21 ProComm Rudrapur NBHC06232 Anvit Shandulay 07-Apr-21 ProComm Gulabbag NBHC06238 Keshav Raghuwanshi 12-Apr-21 ProComm Bhopal NBHC06242 Yogesh Patel 13-Apr-21 ProComm Mathura NBHC06274 Ashutosh Kumar 14-Apr-21 ProComm Gulabbag NBHC06275 LALIT KUMAR 16-Apr-21 ProComm Rudrapur NBHC06283 Narendra Jat 01-Apr-21 ProComm Bhopal NBHC06288 RAJ TIWARI 13-Apr-21 ProComm Rudrapur NBHC06302 Rohit 21-Apr-21 ProComm Bhopal NBHC06303 Vijay Kumar Paraswar 21-Apr-21 ProComm Bhopal NBHC06307 Manish Kumar 23-Apr-21 ProComm Gulabbag NBHC06312 Sharwan Kumar Mandal 26-Apr-21 ProComm Gulabbag NBHC06314 MD Dilkash 26-Apr-21 ProComm Gulabbag NBHC06316 Mohd Mohsin 26-Apr-21 ProComm Rudrapur NBHC06324 Deepak Kumar Paswan 26-Apr-21 ProComm Sasaram NBHC06325 Nitin Kumar 21-Apr-21 ProComm Rudrapur NBHC06326 Manoj Kumar 21-Apr-21 ProComm Rudrapur NBHC06328 Anand Koli 21-Apr-21 ProComm Rudrapur NBHC06329 Rajendra Parmar 21-Apr-21 ProComm Bhopal NBHC06334 Faizulhaq 26-Apr-21 ProComm Rudrapur NBHC06335 Ajay Kumar 22-Apr-21 ProComm Kanpur NBHC06338 Rupesh Kumar 28-Apr-21 ProComm Gulabbag NBHC06339 Shani Prabhakar 28-Apr-21 ProComm Gulabbag NBHC06340 Gaurav Kumar Vishwkarma 28-Apr-21 ProComm Gulabbag NBHC06341 Ashish Kumar 28-Apr-21 ProComm Gulabbag NBHC06342 Sanni Kumar 28-Apr-21 ProComm Sasaram NBHC06343 Chandan Kumar 28-Apr-21 ProComm Sasaram NBHC06359 Mohan Kumar 30-Apr-21 ProComm Gulabbag NBHC06349 Dukhu Thakur 03-May-21 ProComm Gulabbag NBHC06350 Rajesh Kumar Mandal 03-May-21 ProComm Gulabbag NBHC06352 Sarfaraj 03-May-21 ProComm Gulabbag NBHC06354 Gyana Ranjan Sahoo 03-May-21 ProComm Kolkata NBHC06356 Santosh Kumar Roy 03-May-21 ProComm Gulabbag NBHC06357 Abhishek Shukla 03-May-21 ProComm Kanpur NBHC06358 Avichal Bajpai 03-May-21 ProComm Kanpur NBHC06360 Deepak Kumar 03-May-21 ProComm Gulabbag NBHC06361 Raj Kumar Mandal 03-May-21 ProComm Gulabbag NBHC06362 Pawan Kumar 03-May-21 ProComm Sasaram NBHC06363 M. Veeranarappa 03-May-21 ProComm Guntur NBHC06365 Vikas Kumar Pandey 03-May-21 ProComm Kanpur NBHC06366 Saurabh Kumar Shukla 03-May-21 ProComm Kanpur NBHC06368 Utam Kumar Gupta 03-May-21 ProComm Sasaram NBHC06371 Surattu Haribabu 03-May-21 ProComm Guntur NBHC06373 Upendra Kumar Mahto 03-May-21 ProComm Sasaram NBHC06374 Manikant 04-May-21 ProComm Mathura NBHC06375 Alok Vyas 03-May-21 ProComm Bhopal NBHC06376 Kadiam Ravi Kumar 05-May-21 ProComm Guntur NBHC06377 Md. Aftab Ansari 03-May-21 ProComm Gulabbag NBHC06378 Abhinash Kumar Singh 03-May-21 ProComm Gulabbag NBHC06379 Basudev Kumar 03-May-21 ProComm Gulabbag NBHC06380 Krishn Kumar 03-May-21 ProComm Gulabbag NBHC06382 Anuj Kumar Paswan 04-May-21 ProComm Gulabbag NBHC06384 Chandan Kumar Mandal 03-May-21 ProComm Gulabbag NBHC06386 Vishal 04-May-21 ProComm Kanpur NBHC06387 Brahm Pal 05-May-21 ProComm Rudrapur NBHC06388 Mithlesh Kumar Singh 04-May-21 ProComm Gulabbag NBHC06391 Mahesh Kumar 04-May-21 ProComm Rudrapur NBHC06392 Ramesh Chandra 04-May-21 ProComm Rudrapur NBHC06393 Rajneesh Yadav 03-May-21 ProComm Rudrapur NBHC06395 Ganta Balakishore 03-May-21 ProComm Guntur NBHC06396 Sheelisetty Gurumahesh 03-May-21 ProComm Guntur NBHC06398 V Siva 03-May-21 ProComm Guntur NBHC06399 Aman Singh 03-May-21 ProComm Rudrapur NBHC06402 Chandra Shekhar 03-May-21 ProComm Rudrapur NBHC06407 Md Rakib Alam 10-May-21 ProComm Kolkata NBHC06408 Raushan Kumar 04-May-21 ProComm Gulabbag NBHC06410 Ravi Kumar 04-May-21 ProComm Gulabbag NBHC06414 Md Kalam Khan 10-May-21 ProComm Kolkata NBHC06417 Sushil Kumar Mehta 10-May-21 ProComm Kolkata , Hi Manoj Tiwari, ​ The letters are created in bulk from our end. Please check the same and confirm. we have checked randomly for employees.  ​ Please check and confirm. Please reach me for further assistance if required. Attaching sample created letters for your reference. ​ Thanks, Sumithra., Dear Sumithra, Your revert is awaited on trailing mail. Rgds Manoj Tiwari , Hi Manoj Tiwari, ​ The letters were created on 02 jun 2021.  Please check from your end and confirm. ​ Thanks, Sumithra., Dear Sumithra, Letter not uploaded in HRIS in employee attachment. Rgds Manoj Tiwari , Hi Manoj Tiwari, The letters are available in letter viewer. please select the date range correctly and check the same.  This is the system created letter, please check this in letter viewer. ​ Employee attachments is a feature wherein the manually created documents or letters can be uploaded for the access of employees.  ​ I am trying to reach you over call but your number is not reachable. Please call me if you need any further clarification. ​ Thanks, Sumithra., Hi Manoj Tiwari, There is no option to bulk download letters from system. The system generated letters will be viewable in the letter viewer form. ​ Thanks, Sumithra., Done.
Punch out of 31st May not showing
Employees who were present on 31st May are coming absent due to punch out is still not synced , however the punch out is available on starlink table.  Sample : 11573 and 11578 Please check 
attendance data was not there in the starlink att_bio_data table. suggested to push the attendance data in the starlink database
Customization
Clarification
Attendance Management
Absence
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Bharat Kumar, From the above description, we understood that the 31st May attendance data not synced in the application from the starlink. Please connect both the LIVE servers and share your Anydesk number to work on the reported query., Hi Bharat Kumar, During the check, we found that the 31st May second-half punch was not there in the Starlink Starlink att_bio_data table. Attaching the screenshot for your reference. As per the attendance integration scheduler logic, while executing the scheduler it will check and sync the data from the att_bio_data table from the Starlink Database to the Adrenalin application. Due to that, the 31st May second half/out punches not reflected in the attendance calendar for the reported employees. Please ask the Starlink team to push the 31st May out punches in this Starlink att_bio_data table. Once the data available in this Starlink att_bio_data table, then the adrenalin attendance integration scheduler will execute as per the scheduled timings and update the records in the application. The same has been explained to you over the call. , Hi Preethi,  can you please check once because Starlink has done the changes in integration table. , Hi Bharat Kumar, Please connect to the LIVE servers and share your anydesk number to check the attendance data., pls connect 351 195 166, Hi Bharat Kumar, We have taken the session and working on the query. We will update the status once it is done., Hi Bharat Kumar, Pots completion of the attendance integration scheduler execution, The attendance data from 31st May to 3rd June got synced in the application. Attaching the reported employee attendance calendar screenshot for your reference. Please check and confirm this from your end. ​, thanks but in my case Attendance status is showing incorrect for dated 1 Jun. in time late by 6 min at 08:51 bus status is GREEN. it should be 1sthalf ABSENT Regards Bharat , Hi Bharat Kumar, Please connect both the application server and share your anydesk number to check the reported query., please join 351 195 166 , sorry please connect to 346-345-606 , Hi Bharat Kumar, We have taken the session and working on the reported query. We will update once it is done., please update on  this still  not done. , Hi Bharat Kumar, ​Request you to connect both the LIVE servers and share your anydesk number to work on the reported query., 351 195 166 please connect , Hi Bharat Kumar, The reported Attendance punches not reflecting in the application point got resolved. But you have reported a new attendance status issue scenario in the same ticket. ​ For this attendance status issue, we require customization team help to provide the solution.  ​ We will check them and provide the solution ASAP., Hi Bharat Kumar, ​ As discussed, We have done the changes from our end to correct the reported past case​s. Post changes, the attendance status is reflecting properly. ​ ​Request you to check and confirm this from your end.
Self appraisal transaction not reflecting to L1 and L2 for 103437
Dear Team, Please check, self appraisal transaction not reflecting for below ecn :  103437 Regards, Chaitali
Self appraisal status as has been updated worngly.
Product
Data Correction
null
Goal Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/search/tickets?term=103437, Hi Rinoy Sebastin, ​ We will check the reported concern on self appraisal issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, awaiting revert. Please check and close on priority. Regards, Chaitali, Hi Rinoy Sebastin, We have checked, below reported employee is not yet submitted the self-appraisal form.  Please ask the employee to submit the form. ​ ​Regards, Srujana.M
Exit type reason change
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We request you to change the separation type asn reasonas Absconding LI and confirm. QJ1 Divija Vaidya Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Separation reason update
Product
Data Correction
null
Separation Management
null
null
null
Closed
Hi Balaji Damodaran, ​From the below query we understood that we need to change the exit type reason for the mentioned associate and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, ​As requested we have updated the separation reason for the mentioned associate through backend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jay Exit type also should be Absconding -LI Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Wed, Jun 2, 2021 at 7:23 PM Jayakrishnan N < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > ​As requested we have updated the separation reason for the mentioned > associate through backend. Kindly check and let us know the feedback. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Wed, 2 Jun at 9:30 AM , Jayakrishnan N < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > ​From the below query we understood that we need to change the exit type > reason for the mentioned associate and will share the updates with you > shortly. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Tue, 1 Jun at 3:16 PM , Balaji Damodaran < > balaji.damodaran@intellectdesign.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Dear Team > > We request you to change the separation type asn reasonas Absconding LI > and confirm. > > QJ1 Divija Vaidya > > > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > This e-Mail may contain proprietary and confidential information and is > sent for the intended recipient(s) only. If by an addressing or > transmission error this mail has been misdirected to you, you are requested > to delete this mail immediately. You are also hereby notified that any use, > any form of reproduction, dissemination, copying, disclosure, modification, > distribution and/or publication of this e-mail message, contents or its > attachment other than by its intended recipient/s is strictly prohibited. > Visit us at *https://www.intellectdesign.com* > <https://www.intellectdesign.com/> > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 14337:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> , Hi Balaji Damodaran, ​We have updated the exit type also for the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
FW: Payroll JV pushed
FYA [cid:image7638c9.PNG@50ec0b08.4c976b20]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagedb17a5.PNG@6de67c37.4fa1f140]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageb25a9c.JPG@6f577d3e.488dec40]<http://www.abaninvestment.com> From: Asadullah Rauf Mughal Sent: Tuesday, June 1, 2021 1:41 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com>; Praveenkumar Charamparampil Thankappan <Praveenkumar.Thankappan@abaninvestment.com>; Arun Vinayagam <Arun.V@myadrenalin.com>; Madhu Gogi <Madhu.Gogi@abaninvestment.com>; Bhaskaran Ramaswamy <Bhaskaran.R@myadrenalin.com> Cc: Amit Sangha <Amit.Sangha@abaninvestment.com> Subject: RE: Payroll JV pushed Dear Elton, Please note that few records are still missing company code. Please check & do the needful urgently. [cid:image002.png@01D756EB.C1DC9100] Regards [cid:image012.png@01D756EB.C1DC9100]<https://www.gcg.ae> A Ghobash Group Company [cid:image013.png@01D756EB.C1DC9100]<http://www.mps-uae.com/> [cid:image014.png@01D756EB.C1DC9100]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> ASADULLAH RAUF MUGHAL Chief Accountant M:+971 55 4997448 | T: +971 4 5281000 | Ext: 5434 PO Box:47257, Makeen Building, Airport Road, Dubai, UAE [cid:image019.jpg@01D756EB.C1DC9100]<https://www.gcg.ae/uaepass/digitalsignature> From: Elton Dasilva Sent: Tuesday, June 1, 2021 1:22 PM To: Asadullah Rauf Mughal; Praveenkumar Charamparampil Thankappan Subject: RE: Payroll JV pushed Dear Asad, Please check now. [cid:image003.png@01D756EB.C1DC9100]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image010.png@01D756EB.C1DC9100]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image011.jpg@01D756EB.C1DC9100]<http://www.abaninvestment.com> From: Asadullah Rauf Mughal Sent: Tuesday, June 1, 2021 8:03 AM To: Saravanan Mani <Saravanan.Mani@myadrenalin.com<mailto:Saravanan.Mani@myadrenalin.com>>; Praveenkumar Charamparampil Thankappan <Praveenkumar.Thankappan@abaninvestment.com<mailto:Praveenkumar.Thankappan@abaninvestment.com>>; Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Cc: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>; Arun Vinayagam <Arun.V@myadrenalin.com<mailto:Arun.V@myadrenalin.com>>; Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>>; Bhaskaran Ramaswamy <Bhaskaran.R@myadrenalin.com<mailto:Bhaskaran.R@myadrenalin.com>> Subject: RE: Payroll JV pushed Dear Elton, Please assist as we need to post JV today. Reg [cid:image012.png@01D756EB.C1DC9100]<https://www.gcg.ae> A Ghobash Group Company [cid:image013.png@01D756EB.C1DC9100]<http://www.mps-uae.com/> [cid:image014.png@01D756EB.C1DC9100]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> ASADULLAH RAUF MUGHAL Chief Accountant M:+971 55 4997448 | T: +971 4 5281000 | Ext: 5434 PO Box:47257, Makeen Building, Airport Road, Dubai, UAE [cid:image019.jpg@01D756EB.C1DC9100]<https://www.gcg.ae/uaepass/digitalsignature> From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com] Sent: Monday, May 31, 2021 7:17 PM To: Praveenkumar Charamparampil Thankappan Cc: Elton Dasilva; Amit Sangha; Arun Vinayagam; Asadullah Rauf Mughal; Madhu Gogi; Bhaskaran Ramaswamy Subject: Re: Payroll JV pushed Hi Praveen, This is because of the issue with the dynamic company code filed updated in the OU Form. Now we have fixed the same in the JV posting. We have deleted and tried reposting the Computer Network System pay group JV ​, it went successfully. Please check and confirm. ​ Request you to try posting the JV for other pay groups and share us the feedback. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ From: Praveenkumar Charamparampil Thankappan <Praveenkumar.Thankappan@abaninvestment.com<mailto:Praveenkumar.Thankappan@abaninvestment.com>> Sent: Monday, May 31, 2021 7:06 PM To: Asadullah Rauf Mughal; Saravanan Mani; Arun Vinayagam Cc: Elton Dasilva; Amit Sangha Subject: RE: Payroll JV pushed [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Asad, The issue reported to Adrenalin Support team to look into, Dear Saravanan, The JV issue is also with GCG OI. Please check and resolve. Thanks, Praveen. [cid:image003.png@01D756EB.C1DC9100]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image010.png@01D756EB.C1DC9100]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> PRAVEENKUMAR CHARAMPARAMPIL THANKAPPAN Payroll Specialist T: +971 4 5961800 | Ext: 5021 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image011.jpg@01D756EB.C1DC9100]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Asadullah Rauf Mughal Sent: Monday, May 31, 2021 5:33 PM To: Praveenkumar Charamparampil Thankappan Cc: Elton Dasilva Subject: RE: Payroll JV pushed Dear Praveen Please note that company code is missing in the JV pushed from Adrenalyn. Kindly check with the concerned team and get the rectification done at earliest. [cid:image020.png@01D756EB.C1DC9100] [cid:image012.png@01D756EB.C1DC9100]<https://www.gcg.ae> A Ghobash Group Company [cid:image013.png@01D756EB.C1DC9100]<http://www.mps-uae.com/> [cid:image014.png@01D756EB.C1DC9100]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> ASADULLAH RAUF MUGHAL Chief Accountant M:+971 55 4997448 | T: +971 4 5281000 | Ext: 5434 PO Box:47257, Makeen Building, Airport Road, Dubai, UAE [cid:image019.jpg@01D756EB.C1DC9100]<https://www.gcg.ae/uaepass/digitalsignature> From: Praveenkumar Charamparampil Thankappan Sent: Monday, May 31, 2021 3:08 PM To: Asadullah Rauf Mughal Subject: RE: Payroll JV pushed Dear Asad, JV pushed to Oracle, Please check and confirm. Thanks, Praveen. [cid:image003.png@01D756EB.C1DC9100]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image010.png@01D756EB.C1DC9100]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> PRAVEENKUMAR CHARAMPARAMPIL THANKAPPAN Payroll Specialist T: +971 4 5961800 | Ext: 5021 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image011.jpg@01D756EB.C1DC9100]<http://www.abaninvestment.com> From: Asadullah Rauf Mughal Sent: Monday, May 31, 2021 2:46 PM To: Praveenkumar Charamparampil Thankappan Subject: RE: Payroll JV pushed Confirmed, please push in ERP urgently. Thanks [cid:image012.png@01D756EB.C1DC9100]<https://www.gcg.ae> A Ghobash Group Company [cid:image013.png@01D756EB.C1DC9100]<http://www.mps-uae.com/> [cid:image014.png@01D756EB.C1DC9100]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> ASADULLAH RAUF MUGHAL Chief Accountant M:+971 55 4997448 | T: +971 4 5281000 | Ext: 5434 PO Box:47257, Makeen Building, Airport Road, Dubai, UAE [cid:image019.jpg@01D756EB.C1DC9100]<https://www.gcg.ae/uaepass/digitalsignature> From: Praveenkumar Charamparampil Thankappan Sent: Monday, May 31, 2021 10:08 AM To: Asadullah Rauf Mughal Subject: Payroll JV pushed Dear Asad, May-21 Payroll JV pushed to Adrenalin, Please check and confirm. Thanks, Praveen. [cid:image003.png@01D756EB.C1DC9100]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image010.png@01D756EB.C1DC9100]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> PRAVEENKUMAR CHARAMPARAMPIL THANKAPPAN Payroll Specialist T: +971 4 5961800 | Ext: 5021 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image011.jpg@01D756EB.C1DC9100]<http://www.abaninvestment.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Upgrade issue
Product
Data Correction
null
Payroll Setup
null
null
null
Closed
Hi Elton. ​ Records that are with no company codes are of Loan records. Loans will be posted on its approval itself therefore these figures are posted on 25th itself. With respect to the Salary, the posted figures are correct only. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
Initiate employee goal sheet
Hi, Pls initiate below employee and why it is not done earlier because it is an old employee. Uddhav Patil - 000795 Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Position not mapped to any template
Product
Clarification
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Goal Management
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Closed
Hi Gyanamayee, We are doing lot cleanups after PMS initiation, so we will not be able to provide reason for the same. We will connect shortly to check and initiate PMS for this employee. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok, thank you. Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Hi Gyanamayee, As informed, below is the employee's position which is not mapped to any template. D1-Associate Vice President Please map the same and let us know for PMS initiation. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, Post mapping the position to relevant template, we have initiated the PMS for the employee. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok. Thank you. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I
Present in Weekly-OFF
Hi Support Team, Can you check the issue with employee PGC0470 weekly off present?  had duty on May 16, 2021. the OT request was already approved but not reflected in the OT entry.
Fix deployed
Geo Product
Data Correction
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Absence
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Eric Fuertes, We will check from our end and will update you the status., any update on this?, Hi Eric Fuertes, We are working on a fix for this concern, we will update you once the concern has been rectified., Hi Eric Fuertes, The issue has been rectified and the necessary fix has been deployed. Kindly check and confirm the same from your end., thank you anish
Adrenalin Employee Creation Query
Dear Team, Attaching the snapshot. Request you to refer the same. We made changes in "Manage Positions" as well but while employee creation it is  not getting submitted successfully. It is constantly showing, OU Name,Grade, Position does not match. We tried changing the same from manage positions, but still the problem has not been resolved. Request your assistance quickly as we have new joinee today and her employee code has not yet been generated. Ashwini from TEAM HR MSEI 9869956010 7045536019 ashwini.laxane@msei.in
OU config in the ecode generation should be changed
Product
Configuration
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Setup Adrenalin
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ashwini Laxane, We will connect with you by 3.30 pm to work on this reported query.  You can reach me at 7358276857. ​ Thanks, Sumithra., Hi Ashwini Laxane, ​ The OU of the employee is not mapped in the ecode generation . Hence, we have suggested you the same. Please reach and reach us for further assistance. Thanks, Sumithra.
Shift Report and Leave Type Report
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Can we generate a reports of all the shifts we have in system along with the timings and another report with all the leave types we have in Amaaz Ex 1 Shift Name Shift Description Shift Starts time and Shifts ends time Ex 2 Leave Type Leave Name Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager - Human Resources [cid:04_c39202b1-4557-4a36-a62c-ff5f806c11b0.png]<http://www.transmaldivian.com/> Velana International Airport | P.O. Box 2023 | Maldives [cid:mob_be966c18-4af1-4076-b299-99acc29a6869.png] +9607785748 | [cid:tele_a2a4fa6b-0ade-4401-ac1d-66bc48048856.png] +9603305188 | [cid:fax_acd870e5-a8b4-4fd0-9b2a-67314bc6ab5b.png] +9603318055 www.<http://www.transmaldivian.com/>transmaldivian<http://www.transmaldivian.com/>.<http://www.transmaldivian.com/>com<http://www.transmaldivian.com/> [cid:facebook_a3a9f2b3-101d-47f2-80de-1ad6e1519054.png]<https://www.facebook.com/transmaldivianairways> [cid:instagram_d5945e73-947a-4515-b5dc-7cf61bbd5d7e.png] <http://instagram.com/transmaldivian> [cid:linkedin_7198727b-653d-4170-9663-6f4f5f2379e1.png] <https://www.linkedin.com/company/trans-maldivian-airways-pvt-ltd-> [cid:twitter_a2a5e466-585d-4f2d-b886-2502db5887e9.png] <https://twitter.com/Transmaldivian> [cid:youtube_a0f7278f-a3d4-4261-83bd-9388a7f5caf3.png] <https://www.youtube.com/user/MaldivesTMA> <https://www.worldtravelawards.com/award-indian-oceans-leading-seaplane-operator-2017>[cid:worlds-leading-seaplane-operator-2018-winner-shield-256_700ce625-c70b-44be-a246-09ce0a705bcb.png][cid:worlds-leading-seaplane-operator-2019-winner-shield-256_0c2306ff-5c07-4342-9db2-3293811d4fc5.png][cid:Gold_100_stamp-06_3d6a9a61-1f02-4a35-8874-66e2c950a626.png]<http://www.worldtravelgroup.com/> An ISO 9001:2015, 14001:2015, 22301:2012 and ISO 45001:2018 Certified Company [cid:save_d01dc92f-fa93-4ea2-a39d-ece9ef102ba1.png] Please consider the environment before printing This e-mail contains information which is confidential and/or legally privileged. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this e-mail is strictly prohibited. If you have received this e-mail in error, please destroy it and notify us by reply e-mail or by telephone. Internet E-mail messages may be subject to delays, non-delivery and unauthorized alterations and we shall not be responsible for the consequence(s) in such event(s). All reasonable precautions have been taken to ensure no viruses are present in this E-mail. We cannot accept responsibility for loss or damage arising from the use of this E-mail or attachments and recommend that you subject these to your virus checking procedures prior to use. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Shift and leave master data reports
Product
Clarification
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Monthly Reports
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Closed
Hi Nuwan Dissanayake, As we understood from the above description, you need leave and shift reports. we will make the connection and update you shortly. ​ Regards, Srujana.M , Hi Nuwan Dissanayake, We need server access. Request you to arrange the same accordingly for further analysis. ​ Regards, Srujana.M, Dear Srujana, Please fill the attached and revert back Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager – Human Resources Mobile: +9607785748 , Hi Nuwan Dissanayake, ​ ​As per your request, we have filled the data and attached it for your reference.  ​ Please check and provide access.  Regards, Srujana Mittapalli​, Dear Team, Please find attached the User Registration filled by the Adrenalin support team member, kindly grant access to the server accordingly. Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager – Human Resources Mobile: +9607785748 , Dear Sirujjana, Access has been provided and credentials have been provided below Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager – Human Resources Mobile: +9607785748 , Hi Nuwan Dissanayake, Unable to connect the database system is showing an error.  Please refer to the below-attahced screenshot and do the needful ASAP. Regards, Srujana Mittapall, Hi Nuwan Dissanayake, As per your request, we have fetched the below-requested data in your database and copied in the 10.10.9.10 desktop server.  ​ Please ask your IT team to take the data. We are unable to copy the files from your server to our system.  ​ Request you to check and revert for any further clarifications.  ​ Regards, Srujana.M