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Everything was wonderful with our stay at the Hampton Inn Biltmore Area. Darrell took great care of us every morning while keeping everyone safe. Will definitely stay here again while in the area!!!!! | 5.0 | ElliotJanssen, Thank you for your kind review of our hotel! It's great to hear that you enjoyed your stay and that Darrell took care of you all in the mornings! I will be sure to share your comments with the team, especially Darrell! We look forward to your next trip out here! Best Wishes, Cassie P General Manager |
This hotel is relatively new and the beds were so comfortable!! Definitely one of my faves. Additionally, the value was great for a Hilton property! Bar downstairs and pool are open (at least as if now) in the COVID-19 pandemic. | 5.0 | vikard9, Thank you for your comments regarding your stay with us! I'm so glad to hear that you enjoyed your stay, especially the beds! We hope to see you again next time you're in the area. Best Wishes, Cassie P General Manager |
We were impressed with the staff's friendliness, proper use of masks and strict policies of physical distancing in the elevator, pool and dining area. Even the lobby, room & elevator "smelled clean" of disinfectants, and we liked how breakfast and coffee were served. The arrangement of the outdoor furniture felt inviti... | 5.0 | Gerrie E, Thank you for your great review of your stay with us! It's great to hear that you enjoyed your stay and all the extra things we are doing to keep everyone safe during these difficult times. I do hope to see you again next time you're in the area! Best Wishes, Cassie P General Manager |
We chose this hotel because it was within 10 miles of The Biltmore. The hotel was practicing the Covid precautions. All the staff had masks and they required guest to wear mask. The front desk had masks available if you didn’t have one. Our room was very clean. We felt very comfortable staying here. We chatted with Br... | 5.0 | jgrandsts, Thank you for your kind words regarding our hotel and staff! I am so glad to see that you enjoyed your stay with us and that you had a great chat with Brianna! I will be sure to share your comments with the team. I do hope you'll come back to stay with us again! Best Wishes, Cassie P General Manager |
We were so apprehensive to travel during COVID. However my brother had previously stayed and I was rest assured with his recommendation. The facility was very clean, friendly staff, and covid-precautions were carefully followed. Darrell at the breakfast area was kind to our rambunctious 3 boys. We were appreciative... | 5.0 | CarolynP439, Thank you for your review of our hotel! It's great to see that you enjoyed your stay with us and that you were able to enjoy your trip with everything going on. I will be sure to share your comments with my team, especially Darrell! We look forward to your next stay with us! Best Wishes, Cassie P Gene... |
Even the best of plans can run into a snafu. Mine did. I thought I had things all figured out so when I walked into the lobby of Hampton Inn on Brevard Road I was surprised that I hadn't. I was on the road for almost five hours and looked forward to showering and resting. The look of the road and the fatigue was o... | 5.0 | miscellany101, Thank you for the awesome review of our hotel! I hate that your stay started off with a bit of a disappointment, but I am so glad that Curt was able to get everything straightened out for you to be able to enjoy your stay with us and visit to Asheville! We hope to see you again next time you get a cha... |
This was our fourth time staying at this Hampton Inn & Suites. Everything was clean, and all of the staff were friendly. We had a busy day planned ahead of us and had to leave at 6 am so we were unable to get breakfast to our disappointment. Tim was so kind as to have a few breakfast to go bags set aside for us so that... | 5.0 | MDBraZen00, Thank you for your wonderful review of our hotel! I am glad to hear that you enjoyed your stay and that the team took such good care of you while you were here! I will be sure to share your comments with the team, especially Tim! We look forward to your next stay with us. Best Wishes, Cassie P General ... |
After first attempting to stay at the Country Inn and Suites right next-door and finding that property to be absolutely outdated, unclean and most amenities unavailable, I walked next door and was warmly greeted by Briana. She listened with kind understanding to my story and then worked hard to get us an even better ro... | 5.0 | dgwoods2005, Thank you for your wonderful review of our hotel! I'm so glad to see that we were able to accommodate you after your bad experience and that my team went above and beyond to make your stay enjoyable. Thank you for your awesome comments regarding the team here, I will be sure to share them with everyone!... |
Clean, sleek and modern design gives off a business feel but still comfortable for family. They did a great job adjusting their services during this time of Covid regulations and changes. We will definitely stay here again. | 5.0 | 911donnaj, Thank you for your review of our hotel! I'm glad to see that you enjoyed your stay with us during these tough times. We look forward to seeing you next time you're in the area! Best Wishes, Cassie P General Manager |
The rooms were very clean and spacious. We found all of the staff friendly and helpful, and the location was right off the interstate. The buffet breakfast was closed due to Covid restrictions, but they offered a grab and go breakfast that was perfect for a quick bite before getting back on the road. Overall, we ha... | 5.0 | FosNChell, Thank you for your kind words regarding your stay with us! I am thrilled to hear that you enjoyed your stay, and that our staff was friendly and helpful. We look forward to seeing you next time you're in the area! Best Wishes, Cassie P General Manager |
Everything at this hotel was great - it was all about the service and personal touches that made the stay memorable. I will definitely return! Hotel was in a great location - near all of our points of Interest. | 5.0 | patrickjones2020, Thank you for your great review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to your return! Best Wishes, Cassie P General Manager |
My kids love this hotel not only for the indoor pool but we love how spacious the layout of the rooms are. Breakfast is always so plentiful and Darrell is such a sweetheart..he was so helpful in the breakfast area especially with my kids who were needing assistance with making their cereal. Staff always have smiles and... | 5.0 | sthorton21, Thank you for your kind words regarding our hotel and staff, especially Darrell! I'm so glad that you all enjoyed your stay with us and we hope to see you again soon! Best Wishes, Cassie P General Manager |
My wife and I stayed at the Hampton Inn and Suites Biltmore Area to celebrate her birthday. The moment we first walked through the doors of this hotel, we knew we were in for a very special getaway. The hotel itself is aesthetically pleasing in its newness and innovative amenities. We were welcomed by the superlative ... | 5.0 | ElderWizard, Thank you for your awesome review of our hotel! I'm glad to see that you enjoyed your stay and that the team made sure to help your wife celebrate her birthday while y'all were here! We look forward to your next visit with us! Best Wishes, Cassie P General Manager |
Our favorite hotel in Asheville. It's brand new, clean, with great breakfast & close to everything. Staff friendly & accommodating. Hot breakfast fresh with variety of foods. Kid & adult friendly. Special thanks to: Darryl, Wanda, Ashley & Fiona for keeping the dining area well stocked & fresh; Front desk staff Brianna... | 5.0 | nmmolly2015, Thank you for your wonderful review of our hotel! We're so glad you enjoyed your stay with us, we enjoy having you all stay with us! I look forward to your next visit! Best Wishes, Cassie P General Manager |
Very satisfied with my stay. Staff very friendly and room was very clean. terrific restaurant right down the street. Mall across the street. right off the highway and 15 minutes from the Biltmore...... | 5.0 | JAXretiree, Thank you for your review of our property. I'm glad that you enjoyed your stay with us, we hope to see you again soon! Cassie P General Manager |
This was a great hotel for a quick trip to Asheville. Very clean new hotel and service was good. Loved having some different breakfast options like smoothies and pressed juices.It was very easy to find and liked it was close to outlets if we wanted to shop. | 5.0 | jupster75, Thank you for your kind words regarding our hotel! It's great to hear that you enjoyed your stay with us and our easy location. We hope to see you again soon! Cassie P General Manager |
We enjoyed everything about our stay. It was super clean, staff was super friendly, everything was nice and new. Breakfast has a broad range of items that offers something for everyone. We would stay here again, definitely. | 5.0 | susancS5250UL, Thank you for your great review of our hotel! I'm so glad to see that you enjoyed your stay with us and the amenities we offer. We look forward to seeing you again! Cassie P General Manager |
We really enjoyed our stay at this property! The guest rooms were immaculate....kudos to housekeeping. We also loved the friendliness of the entire staff. Every associate we came across greeted us with a smile and friendly hello. We were especially impressed with Breakfast attendendant Darrell. He was fantastic! ... | 5.0 | KathrynPS, Thank you for your wonderful review of our hotel and your kind words regarding our team, especially Darrell. We truly enjoy making sure that our guests enjoy their stay with us, and it's great to hear when we succeed! I will be sure to find out what happened with breakfast that morning. We look forward t... |
We frequently stay at Hampton, but this Hampton had an amazing breakfast. Fresh fruit Smoothies, ,fresh fruit and yogurt , blueberry waffles...anything you can imagine. Also the front desk was beyond helpful in granting our request for late check out when we got in late at night. The desk also helped us with forgotten... | 5.0 | Dream725252, Thank you for your great review of our hotel! It's great to hear that you enjoyed your stay with us and that all the staff was able to take care of your requests. We look forward to seeing you again! Cassie P General Manager |
Had to take a weekend two night trip to the area for a youth competition locally. Chose this a little further from the site because of the great price. Got a nice suite with room for everyone to spread out and relax. Breakfast was the best amenity, the youngest kids ate more than I've seen them eat in weeks! Now at hom... | 5.0 | Ja28241, Thank you for your kind words regarding our hotel and team, especially Darrell! It's great to see that you enjoyed your stay with us and that the kids enjoyed our complimentary breakfast! We look forward to seeing you again. Cassie P General Manager |
Nice clean hotel in convenient Asheville location. We were passing through enroute to another destination. We have stayed here before. It was right on I26 and there is a nice restaurant one block away as is a Starbucks. Hotel is a newer Hampton with all of the amenities plus a bar during happy hour. | 4.0 | John P, Thank you for your review of our hotel, it's great to see that you enjoyed your stay with us! We hope to see you again! Cassie P General Manager |
Our breakfast attendant Darrell was wonderful. He was very attentive to all our needs. We look forward to seeing his wonderful smile and service! He’s an asset to the Hampton Inn. He ensured all our needs were met | 5.0 | kymr475, Thank you for your kind words regarding Darrell, we are glad to have him on our team and I will be sure to share your feedback with him and the whole team. We hope to see you again! Cassie P General Manager |
It was our first visit to the Asheville area. We will be back :) The Hampton Inn and Suites/Biltmore Area was amazing. Its in a very central location. Near the outlets and highways. The service was EXCELLENT! All the employee interactions we had were great. However, Brianna at the front desk exhibited the utmost ... | 5.0 | nycaak, Thank you for your wonderful review of our hotel and your kind words regarding the team! I'm glad to see that you enjoyed your stay with us and I will be sure to share your comments with our staff, especially Brianna! We look forward to seeing you again! Cassie P General Manager |
This is a new hotel. The service and hospitality were great. The hotel is right across the street from the outlets and close to other restaurants. I wish that there was a safe in the room and a little more space to store your belongings. | 4.0 | CRLsrating, Thank you for your review of our hotel, I'm glad to see you enjoyed your stay with us and that our service and hospitality was great. We look forward to seeing you again. Cassie P General Manager |
We had a wonderful experience at this hotel; everything was clean, the lobby and rooms were beautiful, and the breakfast was scrumptious. Overall we thoroughly enjoyed our stay. Their proximity to restaurants and the outlet mall was also a big perk! | 5.0 | laurenfdix, Thank you for your awesome review of our hotel! I'm glad to see that you enjoyed your stay with us and our location! We hope to see you again soon! Best Wishes, Cassie P General Manager |
The staff was great & very helpful. We ended up having to take a family member to Urgent care on the last day of our trip and they referred us to a great place. The whole hotel was super clean and even other guests were super friendly. I would recommend this hotel to anyone! We are planning to return to Ashville soon a... | 5.0 | jtom724, I am sorry to hear that you had to visit Urgent Care while you were here. I am glad that we were able to assist you in finding the right place and that you were able to enjoy the rest of your trip. We look forward to your next visit! Best Wishes, Cassie P General Manager |
Rooms are comfortable and clean, breakfast area is very nice. Breakfast selection was excellent woth many fresh options. Especially appreciated the attention that Darrell, the breakfast host, showed in welcoming guests. | 5.0 | mandykittie, Thank you for your great review of our property! We love to hear when guests enjoy their stay with us, and when the team plays a special part in that. I will be sure to share your comments with Darrell and the team! Best Wishes, Cassie P General Manager |
Rooms clean and friendly staff. The breakfast was great and fresh! Lady named Sylvia was friendly and helped me start the day off well. Helped get me some wonderful and freshly brewed coffee. Brought it to me at my table. | 5.0 | Thank you for your kind words regarding our staff, especially Sylvia! We strive to make everyone's stay enjoyable and it's great to hear when we succeed! We hope to see you again soon. Best Wishes, Cassie P General Manager |
The bedroom was very clean. The bathroom was also clean. The front desk staff was very cordial and helpful. The hotel was less than 30 minutes away from Biltmore. I will recommend this hotel to my family and friends. | 5.0 | Dear jmcabinian2019, Thank you for your great review and kind words regarding our staff and hotel! It's always great to hear when someone enjoys their stay with us. I hope we get to see you again soon! Best Wishes, Cassie P General Manager |
The hotel was so clean and everyone was so helpful!! I loveddddd this trip and this hotel was the perfect place. From checkin with the receptionist to Darrell at breakfast, this hotel was such a delight. All their recommendations for restaurants in the area were spot on. Five stars all around! | 5.0 | Dear Stacitrout, Thank you for your great review of our hotel and your kind words regarding our staff, especially Darrell! I will be sure to share your comments with the team and we hope to see you again soon! Best Wishes, Cassie P General Manager |
Very clean, newly remodeled hotel, the staff was very friendly and helpful. We would definitely stay here again if we are lucky enough to get back to Asheville. The breakfast was good and the internet worked great. | 5.0 | R3320XUsuew, Thank you for your great review of our hotel! It's great to hear that you enjoyed your stay with us. I hope we are lucky enough to host your next visit to Asheville! Best Wishes, Cassie P General Manager |
If you’re looking to have a weekend shopping trip or visit to the Biltmore; then this is the place to stay! Located directly across the street from the Asheville Outlets & minutes from Biltmore. Very clean. Easy check in/check out. Staff is friendly & accommodating. By the way, room 719 has a GREAT view from all window... | 5.0 | FrugalKing88, Thank you for your kind words! We're so happy you enjoyed your stay with us and that you appreciated our location close to all the different attractions out here. We look forward to your next stay with us! Best Wishes, Cassie P General Manager |
New hotel. Great ammenities and thoughtful use of recycling. Thoughtful environment-concious practices. Great internet service - easy to access. Healthy breakfast choices instead of junk food. Housekeeping top grade. | 5.0 | Thank you for your kind words! We're so happy you enjoyed your stay with us and that you appreciated our environmentally-conscious practices. We hope to see you again soon! -Cassie P. General Manager |
Wonderful and comfortable! It was a clean hotel and staff was pleasant! It was a very fun trip and the hotel was a huge part of it. I would most definitely stay at this hotel again when I return to Asheville on another trip. | 5.0 | Thank you for your review! Our aim is to be fabulous and we are so happy we impressed you and that you enjoyed your stay with us and the spectacular sunrise! We look forward to seeing you again! -Cassie P. General Manager |
Overall the hotel is okay or average. The breakfast bar not up to par, and is not set up for any large numbers. A tour bus came through and wiped out the bar, it never recovered and rsn out of food, not acceptable! Road noise excessive, it's near a very busy road with lots of noise. | 3.0 | I'm so sorry that this was the experience you had at our hotel. We aim to provide exceptional hospitality and I would welcome a call to discuss your stay at 828-575-9593. Thank you for providing your feedback and I look forward to speaking with you. -Cassie P. General Manager |
This is a great hotel with friendly staff. Good location- easy to get everywhere. Darrell was always around during breakfast to help with anything you needed. Great job Darrell! I would stay here again | 5.0 | Thank you for your kind words about our hotel and staff. I'll be sure to share your comments with the team, especially Darrell! We're so happy to see that you enjoyed your stay! We can't wait to see you again soon! -Cassie P. General Manager |
Not our favorite of the Hilton brands. I chose my room online ahead of time to specifically get away from the elevator. What do they do? Change me to the room right as soon as you get off elevator. Strike one. Strike two is cleanliness. Trash hadn’t been emptied and room had a gross feel to it. Won’t be back. | 3.0 | I'm so sorry that this was the experience you had at our hotel. We aim to provide exceptional hospitality and I would welcome a call to discuss your stay at 828-575-9593. Thank you for providing your feedback and I look forward to speaking with you. -Cassie P. General Manager |
Excellent hotel, very new, beautiful view of the mountains, sunrise was spectacular. The breakfast was the best quality I've had. Robin was especially helpful and friendly to us. This is more like a 4 star hotel. | 5.0 | Thank you for your review! Our aim is to be fabulous and we are so happy we impressed you and that you enjoyed your stay with us and the spectacular sunrise! We hope your travels bring you back to our area soon! -Cassie P. General Manager |
We needed a hotel at midnight and found this Hampton Inn in a great location with a super friendly staff. The room was clean and the night desk person was exceptional. Would definitely go hear again if in this area. | 5.0 | Thank you for your kind words! We're so happy you enjoyed your stay with us and that you choose Hampton Inn & Suites by Hilton when you travel. We hope to see you again soon! -Cassie P. General Manager |
From parking to checking in to checking out was a 5/5! The rooms were spotless and the beds were extremely comfortable Special Thanks to Robin at the check in desk for her assistance! She answered all my questions! | 5.0 | Thank you for your kind words about our hotel and staff. We're so happy to see that you enjoyed your stay! We can't wait to see you again soon! -Cassie P. General Manager |
Very nice, clean hotel. Pleasant staff. Great location if you’re planning a vacation to Asheville. Free breakfast was perfect for our 2 young children. Bar and snacks were a nice selection. And indoor, heated pool was great for those 20 degree nights. | 5.0 | Thank you for your review! Our aim is to be fabulous and we are so happy we impressed you and that you enjoyed your stay with us while visiting Asheville. We hope your travels bring you back to our area soon! -Cassie P. General Manager |
We were in town to visit family. Hotel was clean and everyone we encountered was polite and helpful! Robin at the front desk was so helpful with making a morning special for our kids with a tradition we brought from home. Robbie was so helpful at breakfast getting our son food that wasn’t on the bar and clearing tab... | 5.0 | We're so happy you enjoyed your stay while visiting family! Thank you for your kind words about our staff. I'll be sure to share your comments with them. We hope to see you again soon! -Cassie P. General Manager |
We knew this would be a good visit when we encountered the manager, Chuck, in the parking lot and he assisted us in with our luggage. Everyone at this hotel is very personable and helpful. Being a new hotel (only 1 yr old) it is very contemporary and the rooms extremely comfortable and quiet. Very easy access to highwa... | 5.0 | Dear dyd908, Thank you for your wonderful review of your stay with us and for your kind words regarding our staff! Chuck is dedicated to making sure our guests enjoy their stay with us and it's always great to hear when the team succeeds! We hope to see you again next time you're in town. Best Wishes, Cassie P Gene... |
Great Location, new construction, very updated furniture & loved the large walk in Shower.... nice large bathroom & 2 chairs in the room. Very Comfortable Stay! Friendly, Helpful Staff. Will definitely stay here again! | 5.0 | Dear beachbuums, Thank you for your great review of our hotel! It's always great to hear about when we succeed in making a guest stay great. We look forward to seeing you on your next trip out here! Best Wishes, Cassie P General Manager |
I've stayed at lots of hotels for business travel purposes and the complimentary breakfast at most (if not all) of them are mediocre at best. We're talking boiled powder eggs, boiled sausages, and pastries that weren't baked enough for them to be crispy (perhaps, they were microwaved?). Well, at this Hampton Inn, we'... | 5.0 | Dear PeppermintJoe, Thank you for your great review of our hotel! I'm glad to see that you enjoyed our breakfast! Our team is dedicated to providing the best service possible and it's always great to hear when we succeeded. We hope to see you again soon! Best Wishes, Cassie P - GM |
The Hampton was very nice for our overnight trip to Biltmore. Used Hilton honors points. Breakfast was very good. Has an indoor pool and was less than 10 minutes from the Biltmore. Room had a modern bathroom that the tub plumbing did not work only the shower. Shower worked well but we informed the front desk about ... | 5.0 | Dear abundid, Thank you for your awesome review of your stay with us! It's great to see that you enjoyed your stay and our location. We hope to see you again on your next trip out here! Best Wishes, Cassie P General Manager |
On a recent trip the Biltmore with my grown daughters, we stayed at this Hampton Inn and were blown away by this beautiful hotel. The hotel was the cleanest I have ever stayed in with the friendliest staff ever. The hotel has all the amenities you could want, and the rooms are beautiful--modern and spacious. I would d... | 5.0 | Dear lisasJ1256WJ, Thank you for your great survey regarding our hotel. We are thrilled to see that you enjoyed your stay and thank you for your comments regarding our team. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. We h... |
Customer service was poor, manager moved preselected rooms without notifications. The hotel has a lot of potential but better training and understanding of what being part of the Hilton brands should be. | 2.0 | Dear dabfvnc1, Thank you for providing your feedback, I see that we failed to provide an outstanding experience for you while you were here. I sincerely apologize that we fell short during your stay regarding your chosen room location. Unfortunately, there are times when a chosen room is not available, though we sho... |
We travel alot and this is hands down the best hotel we have ever stayed at. The staff is so kind and friendly and the rooms are beautiful. The breakfast has been redone and offers smoothies, waffles, eggs, sausage and all kinds of baked goods and fruits. The room is very comfortable and the bathroom is off the chain. ... | 5.0 | Dear Beemer141, Thank you for your wonderful review of our hotel! We are all thrilled to see that you enjoyed your stay with us. Thank you for your kind words about our staff, especially Darrell and Rachel. We are very proud of our team and are very happy that they delivered the hospitality you deserve. I will be ... |
Recently stayed at the Hampton Inn & Suites on Brevard Road, Asheville, NC. The room was EXTREMELY spacious, clean with fantastic recent upgrades! The breakfast bar was excellent! They had a large variety of food to choose from; waffles, muffins, scrambled eggs, sausage, just to name a few. However, what really stood o... | 5.0 | Dear terriwQ8012ZE, Thank you for your awesome review regarding your stay with us. We are all thrilled to see that you enjoyed your stay. Thank you for your kind words about Darrell, he is definitely a star here! We are very proud of our team and are very happy that they delivered the hospitality you deserve. I wi... |
Great stay staff helpful convenient location. Thanks Asheville great time ad will be back. What else can I say... great location to shopping dinning, hotel stay. Great stay staff helpful convenient location. | 5.0 | Dear La Verne C, Thank you for your great review of your stay with us! We are glad that you chose to spend your getaway with us and enjoyed your stay. I do hope you'll come back to stay with us! Best Wishes, Cassie P General Manager |
Felt like we were staying in a boutique hotel! Tons of extras, ahmaaazing breakfast (fresh squeezed mango peach juice!) prepared by Candace. Darrell was so helpful in the breakfast area , even cleaned up for us. Will definitely by back! | 5.0 | Dear 519carrien, Thank you for your wonderful review of our hotel! It's great to hear that you enjoyed your stay with us, including our complimentary breakfast! I will be sure to share your comments with our team, especially Candice and Darrell. We hope to see you again next time you're in the area! Best Wishes, C... |
We decided to have Thanksgiving in Asheville and spend time in Biltmore. This hotel did not disappoint! Friendly staff, comfortable and clean hotel and room! Comfortable bed! Very quiet (almost too quiet). Will definitely be back to visit Biltmore and will be staying here again as well. | 5.0 | Dear ToddSeales, Thank you for your great review of our property! I hope you had a wonderful Thanksgiving Holiday, we thank you for choosing to stay with us during your holiday travel! Our team is dedicated to providing the best service possible, and it's always great to hear when we succeed. We look forward to see... |
The Hampton Inn Biltmore Area is one of the best. Service was great. Rooms were modern and fresh, very quiet also. Breakfast was all you would want.Bar was friendly and server was very helpful in finding places to eat that were different. We will be back to see the Biltmore and when we do we WILL stay here again. | 5.0 | Dear Doug I, Thank you for your awesome review of our hotel! Our team is dedicated to providing the best service possible and we love to hear when we succeed! We look forward to seeing you during your next trip to Asheville! Best Wishes, Cassie P General Manager |
We went for the weekend to celebrate a close friend's engagement. This hotel is located in the area she lives and was convenient and comfortable. The staff is fantastic and the room was very clean and comfy! The pool is nice and warm too which is always a plus | 5.0 | Dear jwebb702019, Thank you for your wonderful review of our hotel! I'm glad to see that you enjoyed your stay with us and that the staff was fantastic. We hope to see you again on your next trip to Asheville! Best Wishes, Cassie P General Manager |
When going to visit the highlights of Asheville...this is a wonderful, clean, modern place to stay. Just far enough away from the bustle of the city, with easy access to the Biltmore, Grove Park In, West Asheville, downtown and River City Arts District. Comfortable and clean rooms...wonderful service and delicious hot ... | 5.0 | Dear jbla1951, Thank you for your great review of our hotel! We are thrilled to hear that you enjoyed your stay with us! Thank you for your kind words regarding our staff, especially Darrell, I will be sure to share your comments with the team. We hope to see you again soon! Best Wishes, Cassie P General Manager |
The wife and I decided to get away for the weekend.Gave the king suite a chance. Well worth it. The stay was great. Hotel staff is great very patient and helpful. Breakfast was crowded but all food was fresh. Would've liked pillows on the bed to be bigger but not a big deal. Overall a good weekend stay. | 5.0 | Dear Scotty F, Thank you for your great review of our hotel! We are so glad to hear that you enjoyed your stay with us and that the king suite was worth it! I do hope we'll see you again next time you're in the area. Best Wishes, Cassie P General Manager |
This is our favorite hotel in Asheville. Rooms are fresh, modern, spacious, clean, comfortable & staff are top notch. Special thanks to staff members who consistently "exceed expectations": Both Asst. Gen Mgrs, Chuck Farlow & Amanda Gottman set the bar high for staff & exemplify characteristics found in the term, "H... | 5.0 | Dear nmmolly2015, Thank you for your amazing review of our hotel! Our team is dedicated to ensuring our guests enjoy their stay and it's always wonderful to hear when we succeed! I will be sure to share your comments with the team, especially Chuck, Amanda, Brianna, Amber, Alice, Ashley, Darrel, Wanda, and Fiona! W... |
Our room was clean and comfortable. All employees were very helpful at service desk and at breakfast. We enjoyed the swimming pool and all of the facilities were fairly new. We will definitely recommend this hotel for any friends that will be traveling in this area. | 5.0 | Dear phyllis738, Thank you for your great review of our property! We are thrilled to see that you enjoyed your stay with us and that our team was friendly and helpful! I will be sure to share your comments with the team. We hope to see you again soon! Best Wishes, Cassie P General Manager |
We loved this hotel; it was very clean and we loved the room layout. The staff was very friendly and courteous; our check-in was very smooth. The complimentary breakfast was excellent. We will definitely stay at this Hampton Inn again! | 5.0 | Dear danfertespinal60, Thank you for your wonderful review of our hotel! We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. We hope to see you again soon! Best Wishes, Cassie P General Manager |
Best Hampton complimentary breakfast we've had...fresh yogurt/fruit smoothies and fresh fruit in addition to the regular offerings (waffles, muffins, bagels, pastries, eggs/omelet, sausage, cereal, juices, coffee). Always comfy beds at Hamptons--firm mattresses. This property is beautiful and modern. Nice exercise room... | 5.0 | Dear wmcdino, Thank you for your feedback regarding your stay with us. We are always glad to see that we succeeded in making your stay with us enjoyable! We hope to see you again during your next trip out this way! Best Wishes, Cassie P General Manager |
We stayed here in August and chose to stay again, and we brought friends. Same great staff, customer service, cleanliness and scratchy towels. Good coffee, Continental breakfast plus smoothies added since the last visit. But the tourist busses have discovered this hotel adding crowds at breakfast and the need to res... | 5.0 | Dear David G, Thank you for your great review! We're so glad you decided to stay with us again during your recent trip to the area. Our team is dedicated to ensuring that our guests enjoy their stay with us, and I will be sure to share your comments with them, especially Kristin! Thank you again for your feedback a... |
Without a doubt this was the BEST Hampton Inn and Suites that I have ever stayed at. The staff has warm, friendly, smiling faces. Having a bar with light snacks was an added benefit as well. If we are ever back in the area, certainly will stay at this hotel again. | 5.0 | Dear Steve G, Thank you for your awesome review of our hotel! We are so glad to see that you enjoyed your stay with us, especially the bar and staff interactions! We look forward to seeing you on your next trip to Asheville! Best Wishes, Cassie P General Manager |
My family stayed here for an overnight stay while visiting Biltmore Estate which was a quick 15 minute drive away to the hotel. I booked here based on proximity and price. This is a newer hotel and very clean. The staff is extremely friendly and helpful. There is a shopping outlet across the road and easy access to ... | 5.0 | Dear SCarolinaGirl, Thank you for your awesome review of our hotel! It's great to see that you enjoyed your stay with us and that the team was friendly and helpful throughout your visit. We hope to see you again next time you visit Asheville! Best Wishes, Cassie P General Manager |
What you expect from a quality hotel with a touch of luxury. Hampton Inn & Suites is the closest feeling to being at home, relaxed and able to focus on enjoying your vacation. The parking is excellent, no matter where you park you are close to a entrance. | 5.0 | Dear rlee2511, Thank you for your wonderful review of our hotel! I'm so glad to see that you enjoyed your stay with us and were able to relax and enjoy your vacation! I do hope you'll come back and stay with us during your next trip to Asheville! Best Wishes, Cassie P General Manager |
This was a beautiful, clean, friendly hotel! Wish our stay could have been longer. We will stay here again! Convenient location! Friendly, helpful staff! We reserved two rooms. Both were perfect! We have already recommended this Hampton Inn to friends and family. | 5.0 | Dear whricketts, Thank you for your great review of our hotel! Our team is dedicated to ensuring all our guests enjoy their stay and it's always great to hear when we have succeeded! We hope you'll stay with us again during your next trip to Asheville. Best Wishes, Cassie P General Manager |
Great place to stay, near Asheville. The hotel is super clean, friendly staff and the rooms are very nice. Cleanliness throughout. A nice bar area and selection of light appetizers and food. We thoroughly enjoyed. | 5.0 | Dear dennisb942, Thank you for your wonderful review of our hotel! It's great to see that you enjoyed your stay with us! Our team is dedicated to providing all our guests with the best service, and we love to hear when we succeed. I do hope you'll come back and visit us next time you're in Asheville! Best Wishes, ... |
This is a new hotel and very nice, clean and quiet. Rooms were very clean and the comp breakfast was good. Staff was great too. Unfortunately, traffic on I26 next to hotel is very heavy and congested during busy times of the day. | 4.0 | Dear John P, Thank you for your great review of our hotel! We are happy to see that you truly enjoyed your stay with us, especially our staff and complimentary breakfast options. The traffic can, unfortunately, become congested during busy times, Asheville has become a popular destination! They are working on I26 a... |
The room was clean and the bathroom was clean. For the first time in any hotel I have stayed at, there was no hair in the bathroom. They have very friendly people who made the stay more enjoyable. And the location was right in the middle of everywhere I went. | 5.0 | Dear Tour45926026896, Thank you for your wonderful review of our hotel! We are so happy to see that you thoroughly enjoyed your stay with us! We are dedicated to making sure our guests have a relaxing and fun trip when the stay with us and it's great to hear when we succeed. I do hope you'll come back to stay again... |
Nice new hotel. Good location. Clean, nice rooms. Good breakfast. The staff is very helpful. Robin gave us good ideas for sight seeing and eating. The arboretum and Blue Ridge Parkway is close by. Will stay again during our next visit. | 5.0 | Dear Hb51, Thank you for your wonderful review of our hotel! I'm glad to see that you enjoyed your stay with us and that our team was very helpful, especially Robin! I will be sure to share your comments with the team and we look forward to seeing you during your next visit to Asheville. Best Wishes, Cassie P Gener... |
For almost 350 a night i expected a lot and wasn't impressed. Had issues with the digital key and check out process. Breakfast wasn't good at all and we ended up getting food elsewhere. Could have stayed at the biltmore. | 1.0 | Dear psuineg, Thank you for staying with us and for sharing your feedback. I am so sorry for your experience at my property. I want to make it right and apologize that I didn't get to solve it while you were still at the hotel, I am working on figuring out what happened with the digital key and check out process. If ... |
Quality service and friendly atmosphere. The staff are professional and helpful in all areas. Easy access to many interesting places. Looking forward to our next visit. Thanks, staff, for making our stay fun and comfortable. | 5.0 | Dear dandmcnelly, Thank you for your great review of our hotel! Our team is dedicated to providing the best customer service and we're always glad to hear when we have succeeded. We look forward to seeing you on your next visit! Best Wishes, Cassie P General Manager |
My family and I had the wonderful opportunity to stay in this awesome hotel. The rooms were very comfortable and had everything we needed. The indoor pool, outside fire pit and the bar area were super nice and relaxing. In the morning the breakfast was very delicious with much to choose from. There was also plenty o... | 5.0 | Dear sssmith2018, Thank you for your wonderful review! It's great to see that you enjoyed our hotel and the amenities we have available! Our team is dedicated to making sure that everyone enjoys their stay with us and we love to hear when we succeed. I will be sure to share your comments with our team. We hope to ... |
First off, I want to say that this is one of my favorite hotels to stay at. The rooms are clean and comfortable, the hotel itself is located well, and the breakfast and other amenities are great. My one and only complaint is the suite rooms. It's nearly impossible to get the room completely dark. This may not bother so... | 4.0 | Dear weslees2017, Thank you for your feedback regarding your stay with us. I am so glad to hear that this is one of your favorite hotels to stay at! I do apologize for your struggles with our curtains and outside lighting. I will be sure to look into possible solutions to keep the curtains more tightly closed, so t... |
We enjoyed our stay. The whole hotel was amazing from the mini bar to the room. The beds are comfortable as well. The staff was amazing. I had to order food for The bar at the last minute, and she was very understanding and wasn’t impatient. You | 5.0 | Dear sonjalatae, Thank you for your review of our hotel! Our team is dedicated to making sure everyone enjoys their stay with us, and it's always great to hear when we succeed! I do hope to see you again on your next trip to Asheville. Best Wishes, Cassie P General Manager |
Excellent stay in the Asheville area. The staff was friendly and helpful. The guest room was very clean and perfectly sized with an awesome shower! The breakfast was second to none! We would definitely be back to stay at this location when in the Asheville, NC area! | 5.0 | Dear travelingmikenc, Thank you for your wonderful review of our hotel! I'm so glad to see that you thoroughly enjoyed your stay with us! We look forward to your next stay with us! Best Wishes, Cassie P General Manager |
We checked in late at night and were helped and checked in quickly to accommodate our small kids. Breakfast was delicious and while we didn’t use the workout facilities or pool, those also looked great. | 5.0 | Dear megbaumga, Thank you for your great review of your stay with us! It's always great to see when we succeed in making a guest's stay enjoyable. I do hope that you'll stay with us again and be able to enjoy our fitness center and indoor pool! Best Wishes, Cassie P General Manager |
Great service as soon as we arrived. The staff was attentive and courteous. This facility was new and convenient to Downtown and Biltmore. The room was very clean and unbelievably spacious. We had a suite that accommodated 6 comfortably. | 5.0 | Dear debbiegailey, Thank you for your great review of our hotel! It's great to hear that you enjoyed the room and your stay with us. I'm glad that our team was attentive and courteous to your needs during your stay with us. We do hope you'll come back during your next trip to Asheville! Best Wishes, Cassie P Gener... |
My husband and I stayed here while vacationing in the Ashville area. Great room, spacious bathroom and very clean. Also Renee @ the bar was extremely nice and helpful in giving us tips of things to do and see during our stay. We took her advice and had a wonderful time! | 5.0 | Dear LoveTravel558761, Thank you for your wonderful review of our hotel! It's great to see that you enjoyed your stay with us. Our team is dedicated to providing great service for our guests and we always love to hear when they succeed! I will be sure to share your comments with the team, especially Renee! We hope... |
Very clean and friendly. Corporate rate was excellent. Would stay at again! Breakfast was good and had a very good selection for breakfast. Fresh fruit was enjoyable and the smoothies. I enjoy stays at Hampton Inns ! | 5.0 | Dear dkasharps, Thank you for your feedback regarding your stay with us! I'm glad to see that you enjoyed your stay and our breakfast selections! We hope to see you again next time you're in town. Best Wishes, Cassie P General Manager |
Just randomly chose a hotel while in Asheville for a week-long class at the Asheville School of Massage Therapy. I won the hotel lottery! Great King Suite on 7th floor, facing the street. Have taken gorgeous sunrise pictures each morning. The staff is so kind and helpful (esp Robin and Curt at the desk). Also Chuck (?)... | 5.0 | Dear X2721VBdenisehg, Thank you for your awesome review of our hotel! It's great to hear that you enjoyed your stay with us, our team is dedicated to providing top-notch service and we love to hear feedback regarding such service! I will be sure to share your comments with the team, especially Robin, Curt, Chuck & K... |
I stay in Hilton properties multiple times a week for business. This was a pleasure stay and was it ever pleasurable! Beautiful 1 year old property. Staff extremely attentive and accommodating. We will definitely be staying there anytime we are in the Asheville area. | 5.0 | Dear smario913, Thank you for your great review of our property. I am glad to see that you enjoyed your stay with us and that you will be back to stay with us again! I will be sure to share your comments with the team! Best Wishes, Cassie P General Manager |
My husband and I stayed here while vacationing in the area. A very clean and lovely establishment. Robin at the front desk was very helpful with directions and restaurants in the area. My only suggestion would be to ask for a room that does NOT face the street. | 5.0 | Dear Jean M, Thank you for your wonderful review of our property! Our team is dedicated to guest service and it's awesome to hear when they are friendly and helpful! I will be sure to share your comments with Robin and the team. We hope to see you again next time you're in town. Best Wishes, Cassie P General Manag... |
Great room - modern decor, nice, roomy bathroom, comfortable bed, very clean room. Very sharp, pleasant TV. Super staff - genuinely friendly, makes you feel at home. My hotel of choice in Asheville region. | 5.0 | Dear DayTrip19157483031, Thank you for your awesome review of our hotel! We truly appreciate your feedback, as we are dedicated to making sure all our guests enjoy their stay and we love to hear about it when we succeed! We look forward to seeing you on your next trip to Asheville. Best Wishes, Cassie P General Man... |
This hotel is only one and a half years old and out from downtown Ashville. They finally got it right on the bathroom. Best laid out and very good shower. Room was nice. The hotel had a outdoor fire pit which is very nice. All in all best Hampton we have been in. Lots of restaurants near by | 5.0 | Dear gotoyota, Thank you for your great review of our hotel. It's great to hear that you enjoyed our bathroom layout and shower. We do hope to see you again next time you're in town! Best Wishes, Cassie P General Manager |
Was in Asheville for vacation and decided to give this hotel a try instead of the one I normal stay at. It was within minutes of the blue ridge parkway as well as Biltmore Estate. Staff was nice and friendly. The breakfast staff was on top of it making sure there was plenty of food. The house keeping staff always spok... | 5.0 | Dear kyleS2266, Thank you for your wonderful review of our hotel. I will be sure to share your comments with the team, we are all dedicated to making sure our guests enjoy their stay with us and it's great to hear when we succeed! I hope you'll come back and stay with us during your next trip to Asheville! Best Wis... |
Lots of road construction going on in Asheville right now. It's a bit of a challenge to get to the hotel but it's very nice and only open about a year. Our room overlooked the side away from the road construction happily but we could hear the traffic in the morning. Clean and well appointed. Traditional Hampton bre... | 5.0 | Dear ProvenExponent, Thank you for your great review of our hotel! We love to hear feedback regarding our property and guest's stays with us. We are ready for the road construction to be finished. I do hope you'll come back and visit next time you're in town! Best Wishes, Cassie P General Manager |
The front desk staff was very pleasant and welcoming. Extremely helpful with dinning recommendations and direction. The room was clean and the bath room well stocked with towels, soap, etc. Liked the arrangement for the shower faucets. Breakfast was good. they even had two different waffle irons. One for the regu... | 5.0 | Dear TravlChas, Thank you for your awesome review of our hotel! Our team is dedicated to making sure all our guests feel welcome and it's great to hear when we succeed! Thank you for your feedback regarding the room lighting, we will be sure to look into that. I do hope you'll come back and visit us! Best Wishes, ... |
This was a new hotel and was very nice! The decor was very modern and beautiful, room comfortable, front desk clerk friendly, and breakfast delicious! The smoothies were a favorite. It was a little pricey but less than comparable hotels at Biltmore. | 5.0 | Dear LHarrell4, Thank you for your great review of our hotel! I will be sure to share your comments with the team, we are dedicated to making sure everyone enjoys their stay with us! We hope to see you again next time you're in town. Best Wishes, Cassie P General Manager |
Rooms designed very well. Bed was very comfortable and breakfast was great. Good location. Will definitely stay here again. Housekeeping staff very friendly and helpful. Great atmosphere during my stay. | 5.0 | Dear debrabN451LT, Thank you for your wonderful review of our hotel. I'm glad to see that you enjoyed your stay with us and that our team was friendly and helpful! We look forward to seeing you on your next visit! Best Wishes, Cassie P General Manager |
This was a new hotel so I knew it would be clean and fresh. The few things that bothered me were more an annoyance than a real problem. One strange thing was the fixtures in the tub. The faucet was at one end of the tub and the controls were at the other side of the tub and so high you had to stand up to reach them.... | 4.0 | Dear cheryl h, Thank you for your feedback regarding your stay with us. I do apologize that there were some annoyances during your stay. I will be sure to look into the brightness of the lights and the danish options. We normally have more variety in the mornings, so I will be sure to figure out what's going on wit... |
The hotel service was excellent. I only wish that there was a better selection of items on their breakfast bar. I think the rooms were a little overpriced. However, it was a holiday weekend and which I stayed at the hotel. | 4.0 | Dear Jay L, Thank you for your great review of our hotel! I'm glad to see that you enjoyed your stay, we did just start offering the new Hampton breakfast with more choices available. We hope to see you again next time you're in Asheville! Best Wishes, Cassie P General Manager |
As a Diamond member, we have stayed in many Hampton Inns and this was by far the best! Spotless, updated and had everything you needed. The breakfast in particular was much better than other Hamptons. Darrell was constantly greeting people and making sure the tables were cleaned off and the food was replenished. Wa... | 5.0 | Dear Arf42, Thank you for your awesome review of our hotel! It's great to see that you enjoyed your stay with us and that Darrell and Wanda did a great job making sure your morning started right with a great breakfast! We look forward to seeing you on your next visit! Best Wishes, Cassie P General Manager |
Everything was fantastic at this hotel, no surprises, everything was perfect. Staff was super friendly and curtious in all aspects. Breakfast lady was very friendly and quick to please. Front desk were on top of their game. | 5.0 | Dear ROBERT W, Thank you for your great review of our property! Our team is dedicated to making sure our guests enjoy their stay and it's great to see when we succeed. We hope to see you again next time you're in town! Best Wishes, Cassie P General Manager |
summer vacation. Hurricane Dorian messed up our plans and we had to make quick plans in a different direction. We have always stayed at a Hampton Inn because we have always have been pleased with the hotel. | 5.0 | Dear pegroll62, Thank you for your feedback regarding your stay with us. I'm sorry to see that Hurricane Dorian altered your travel plans, but we are glad that you were still able to enjoy your trip and stay with us! Best Wishes, Cassie P General Manager |
Was the best Hampton Inn we’ve ever stayed in. Very clean, new, and amazing staff. Darrell in the breakfast department was extremely friendly, helpful, and made us feel at home. 5 star experience. Would definitely go back! | 5.0 | Dear Emily H, Thank you for your awesome review of our hotel! It's great to see that Darrell made you all feel at home with us, that is what we aim to achieve! We hope to see you next time you're in Asheville! Best Wishes, Cassie P General Manager |
We had an awesome stay. The hotel was very clean and rooms were very spacious. Will stay again for sure. The staff was very helpful. The internet was great also. The beds were very comfortable and we slept very well. | 5.0 | Dear Crystal C, Thank you for your great review of our hotel! I'm glad to see that you enjoyed your stay with us and that you all slept very well, rest is an important part of enjoying any trip! We hope to see you again next time you're visiting. Best Wishes, Cassie P General Manager |
We stayed here just after they opened last year and that was sufficient to prompt our return. The property is well situated, only about 10 minutes from downtown and the same from the airport. The staff at most new properties will fall off after the first few months, but we didn't find that to be the case with this hote... | 4.0 | Dear Mark L, Thank you for your feedback regarding your stay with us. It's always great to hear when a guest enjoys their stay with us. I'm glad that our team took care of you while you were here, and we hope to see you again next time you're in the area! Best Wishes, Cassie P General Manager |
We stayed in a King suite on the top floor and the view was fantastic. 3 sets of huge windows on a corner showcased the mountains in the distance. Outlet mall across the street and plenty of restaurants nearby. The front desk staff was very helpful with suggestions. The construction going on on the road in front made f... | 5.0 | Dear bushes5, Thank you for your wonderful review or our hotel! I'm glad to hear that you enjoyed our many amenities including our bar and the great view from a corner suite! We hope to see you again next time you are in town. Best Wishes, Cassie P General Manager |
We were here with a family of 5 and our suite was great! Lots of room and the bathroom layout was convenient for us all! The room was clean and we had lots of towels without asking. The tub was a bit slow draining, but everything else was a-ok. Friendly staff, breakfast was typical, but fine. | 4.0 | Dear Nancy S, Thank you for your great feedback regarding your stay with us! I'm glad to see that the room was perfect and the amenities were exactly what you needed. I will be sure that we get someone to check the drain, thank you for choosing to stay with us, and we hope to see you again! Best Wishes, Cassie P Ge... |
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