Conversation_ID stringlengths 5 5 | Customer_Message stringclasses 15
values | Agent_Response stringclasses 81
values | Sentiment stringclasses 5
values |
|---|---|---|---|
C0301 | I wan close my account sharp sharp | Check your history again, I don refresh am | Request |
C0302 | I wan close my account sharp sharp | Abeg go nearest branch make dem release your card | Gratitude |
C0303 | Abeg how much remain for my account? | I fit help you process closure, you sure say you wan do am? | Request |
C0304 | I wan buy airtime â¦500, e no gree go | I go help you update your number, abeg confirm am | Request |
C0305 | Thanks for help me confirm the payment earlier | Sorry for delay, I go check am now, abeg hold on | Positive |
C0306 | I wan close my account sharp sharp | I fit help you process closure, you sure say you wan do am? | Positive |
C0307 | Abeg I forget my PIN, wetin I go do? | Sorry for the slow speed, we dey fix am sharp sharp | Gratitude |
C0308 | Una app dey slow well well | Sorry for delay, I go push the alert again | Positive |
C0309 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0310 | I wan buy airtime â¦500, e no gree go | Abeg go nearest branch make dem release your card | Neutral |
C0311 | Your ATM swallow my card o | Thanks plenty! We go still add more features | Neutral |
C0312 | Abeg my alert never come since I cash out | I fit help you process closure, you sure say you wan do am? | Request |
C0313 | The app dey log me out anytime I try login | I fit help you process closure, you sure say you wan do am? | Complaint |
C0314 | Abeg I forget my PIN, wetin I go do? | I fit help you process closure, you sure say you wan do am? | Complaint |
C0315 | Una dey try, I like the new update | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0316 | Hello, my transfer no go since yesterday o | Check your history again, I don refresh am | Gratitude |
C0317 | Hello, my transfer no go since yesterday o | Abeg go nearest branch make dem release your card | Complaint |
C0318 | I wan close my account sharp sharp | I don see am, refund go show within 24 hours | Neutral |
C0319 | The app dey log me out anytime I try login | Youâre welcome, anytime boss | Request |
C0320 | Why una charge me â¦300 for nothing? | You get â¦49410 balance for your wallet | Gratitude |
C0321 | I wan close my account sharp sharp | Thanks plenty! We go still add more features | Request |
C0322 | Hello, my transfer no go since yesterday o | No wahala, I go send reset code to your phone | Positive |
C0323 | I no fit see my last transaction history | Youâre welcome, anytime boss | Complaint |
C0324 | Abeg I forget my PIN, wetin I go do? | I don see am, refund go show within 24 hours | Request |
C0325 | I wan buy airtime â¦500, e no gree go | I go help you update your number, abeg confirm am | Complaint |
C0326 | Una dey try, I like the new update | I don see am, refund go show within 24 hours | Complaint |
C0327 | Thanks for help me confirm the payment earlier | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0328 | The app dey log me out anytime I try login | Abeg go nearest branch make dem release your card | Neutral |
C0329 | I wan close my account sharp sharp | Sorry for the slow speed, we dey fix am sharp sharp | Gratitude |
C0330 | Thanks for help me confirm the payment earlier | Youâre welcome, anytime boss | Neutral |
C0331 | Abeg how much remain for my account? | You get â¦16009 balance for your wallet | Neutral |
C0332 | Please I wan change my phone number | Make I reset the system, then you try again | Positive |
C0333 | Una app dey slow well well | I don see am, refund go show within 24 hours | Positive |
C0334 | I wan buy airtime â¦500, e no gree go | The â¦300 na service charge wey apply automatically | Request |
C0335 | Abeg how much remain for my account? | Make I reset the system, then you try again | Positive |
C0336 | I no fit see my last transaction history | Check your history again, I don refresh am | Request |
C0337 | Please I wan change my phone number | Youâre welcome, anytime boss | Gratitude |
C0338 | Abeg I forget my PIN, wetin I go do? | Thanks plenty! We go still add more features | Neutral |
C0339 | Your ATM swallow my card o | Make I reset the system, then you try again | Positive |
C0340 | I no fit see my last transaction history | Make I reset the system, then you try again | Neutral |
C0341 | Abeg how much remain for my account? | You get â¦4279 balance for your wallet | Neutral |
C0342 | I no fit see my last transaction history | I fit help you process closure, you sure say you wan do am? | Positive |
C0343 | I no fit see my last transaction history | Sorry for delay, I go push the alert again | Gratitude |
C0344 | Thanks for help me confirm the payment earlier | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0345 | Abeg how much remain for my account? | Youâre welcome, anytime boss | Positive |
C0346 | I wan close my account sharp sharp | I fit help you process closure, you sure say you wan do am? | Request |
C0347 | I wan close my account sharp sharp | I don see am, refund go show within 24 hours | Neutral |
C0348 | Your ATM swallow my card o | No wahala, I go send reset code to your phone | Positive |
C0349 | The app dey log me out anytime I try login | No wahala, I go send reset code to your phone | Gratitude |
C0350 | Thanks for help me confirm the payment earlier | I go help you update your number, abeg confirm am | Complaint |
C0351 | Please I wan change my phone number | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0352 | Thanks for help me confirm the payment earlier | You get â¦30833 balance for your wallet | Neutral |
C0353 | Abeg my alert never come since I cash out | Sorry for the slow speed, we dey fix am sharp sharp | Gratitude |
C0354 | Why una charge me â¦300 for nothing? | I fit help you process closure, you sure say you wan do am? | Gratitude |
C0355 | Abeg I forget my PIN, wetin I go do? | I don see am, refund go show within 24 hours | Neutral |
C0356 | Hello, my transfer no go since yesterday o | Abeg go nearest branch make dem release your card | Positive |
C0357 | I wan close my account sharp sharp | No wahala, I go send reset code to your phone | Complaint |
C0358 | Una dey try, I like the new update | You get â¦2704 balance for your wallet | Request |
C0359 | Una app dey slow well well | Sorry for delay, I go push the alert again | Positive |
C0360 | The app dey log me out anytime I try login | You get â¦30938 balance for your wallet | Request |
C0361 | The app dey log me out anytime I try login | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0362 | Abeg I forget my PIN, wetin I go do? | Make I reset the system, then you try again | Request |
C0363 | Thanks for help me confirm the payment earlier | I fit help you process closure, you sure say you wan do am? | Neutral |
C0364 | Abeg my alert never come since I cash out | No wahala, I go send reset code to your phone | Positive |
C0365 | I no fit see my last transaction history | Thanks plenty! We go still add more features | Complaint |
C0366 | I wan buy airtime â¦500, e no gree go | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0367 | Hello, my transfer no go since yesterday o | Youâre welcome, anytime boss | Gratitude |
C0368 | Una app dey slow well well | I go help you update your number, abeg confirm am | Gratitude |
C0369 | Abeg how much remain for my account? | I fit help you process closure, you sure say you wan do am? | Positive |
C0370 | Una dey try, I like the new update | Thanks plenty! We go still add more features | Positive |
C0371 | Thanks for help me confirm the payment earlier | Make I reset the system, then you try again | Neutral |
C0372 | Abeg how much remain for my account? | Thanks plenty! We go still add more features | Positive |
C0373 | Una dey try, I like the new update | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0374 | Hello, my transfer no go since yesterday o | No wahala, I go send reset code to your phone | Neutral |
C0375 | Abeg my alert never come since I cash out | Kindly update your app make e work well | Request |
C0376 | Abeg how much remain for my account? | Sorry for delay, I go push the alert again | Complaint |
C0377 | Una dey try, I like the new update | No wahala, I go send reset code to your phone | Request |
C0378 | Thanks for help me confirm the payment earlier | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0379 | I get double debit yesterday, wetin happen? | I fit help you process closure, you sure say you wan do am? | Request |
C0380 | Abeg how much remain for my account? | Sorry for delay, I go push the alert again | Complaint |
C0381 | Your ATM swallow my card o | Check your history again, I don refresh am | Gratitude |
C0382 | Abeg my alert never come since I cash out | Thanks plenty! We go still add more features | Complaint |
C0383 | I wan close my account sharp sharp | Kindly update your app make e work well | Neutral |
C0384 | The app dey log me out anytime I try login | I don see am, refund go show within 24 hours | Positive |
C0385 | Abeg I forget my PIN, wetin I go do? | Youâre welcome, anytime boss | Neutral |
C0386 | Hello, my transfer no go since yesterday o | The â¦300 na service charge wey apply automatically | Gratitude |
C0387 | The app dey log me out anytime I try login | No wahala, I go send reset code to your phone | Complaint |
C0388 | Abeg how much remain for my account? | No wahala, I go send reset code to your phone | Request |
C0389 | Why una charge me â¦300 for nothing? | Sorry for delay, I go check am now, abeg hold on | Positive |
C0390 | I get double debit yesterday, wetin happen? | Sorry for delay, I go push the alert again | Positive |
C0391 | I no fit see my last transaction history | The â¦300 na service charge wey apply automatically | Gratitude |
C0392 | Una app dey slow well well | Kindly update your app make e work well | Neutral |
C0393 | Abeg how much remain for my account? | Abeg go nearest branch make dem release your card | Neutral |
C0394 | Hello, my transfer no go since yesterday o | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0395 | Una dey try, I like the new update | Sorry for delay, I go push the alert again | Request |
C0396 | The app dey log me out anytime I try login | Kindly update your app make e work well | Neutral |
C0397 | Hello, my transfer no go since yesterday o | You get â¦4421 balance for your wallet | Neutral |
C0398 | Abeg my alert never come since I cash out | Check your history again, I don refresh am | Neutral |
C0399 | Why una charge me â¦300 for nothing? | The â¦300 na service charge wey apply automatically | Complaint |
C0400 | Una app dey slow well well | I fit help you process closure, you sure say you wan do am? | Gratitude |
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