Conversation_ID stringlengths 5 5 | Customer_Message stringclasses 15
values | Agent_Response stringclasses 81
values | Sentiment stringclasses 5
values |
|---|---|---|---|
C0801 | Abeg I forget my PIN, wetin I go do? | Abeg go nearest branch make dem release your card | Request |
C0802 | I no fit see my last transaction history | Sorry for delay, I go push the alert again | Request |
C0803 | Hello, my transfer no go since yesterday o | Kindly update your app make e work well | Positive |
C0804 | I wan close my account sharp sharp | You get â¦4110 balance for your wallet | Complaint |
C0805 | I no fit see my last transaction history | Make I reset the system, then you try again | Positive |
C0806 | Abeg I forget my PIN, wetin I go do? | I don see am, refund go show within 24 hours | Gratitude |
C0807 | I no fit see my last transaction history | I don see am, refund go show within 24 hours | Positive |
C0808 | Una app dey slow well well | Sorry for the slow speed, we dey fix am sharp sharp | Positive |
C0809 | I no fit see my last transaction history | No wahala, I go send reset code to your phone | Positive |
C0810 | Una app dey slow well well | Abeg go nearest branch make dem release your card | Neutral |
C0811 | Abeg how much remain for my account? | Youâre welcome, anytime boss | Request |
C0812 | I get double debit yesterday, wetin happen? | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0813 | The app dey log me out anytime I try login | You get â¦44212 balance for your wallet | Request |
C0814 | Why una charge me â¦300 for nothing? | You get â¦25898 balance for your wallet | Request |
C0815 | Abeg my alert never come since I cash out | I don see am, refund go show within 24 hours | Request |
C0816 | Abeg how much remain for my account? | No wahala, I go send reset code to your phone | Positive |
C0817 | Abeg I forget my PIN, wetin I go do? | Check your history again, I don refresh am | Positive |
C0818 | Abeg I forget my PIN, wetin I go do? | I go help you update your number, abeg confirm am | Positive |
C0819 | Una app dey slow well well | Abeg go nearest branch make dem release your card | Request |
C0820 | The app dey log me out anytime I try login | Youâre welcome, anytime boss | Positive |
C0821 | Una dey try, I like the new update | I don see am, refund go show within 24 hours | Gratitude |
C0822 | I wan buy airtime â¦500, e no gree go | Kindly update your app make e work well | Complaint |
C0823 | I get double debit yesterday, wetin happen? | Kindly update your app make e work well | Positive |
C0824 | Please I wan change my phone number | You get â¦37730 balance for your wallet | Positive |
C0825 | I wan close my account sharp sharp | The â¦300 na service charge wey apply automatically | Neutral |
C0826 | Abeg how much remain for my account? | Youâre welcome, anytime boss | Neutral |
C0827 | Abeg how much remain for my account? | Sorry for delay, I go push the alert again | Request |
C0828 | Abeg I forget my PIN, wetin I go do? | You get â¦15637 balance for your wallet | Neutral |
C0829 | The app dey log me out anytime I try login | You get â¦30165 balance for your wallet | Positive |
C0830 | I no fit see my last transaction history | The â¦300 na service charge wey apply automatically | Complaint |
C0831 | Una dey try, I like the new update | I go help you update your number, abeg confirm am | Gratitude |
C0832 | The app dey log me out anytime I try login | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0833 | Thanks for help me confirm the payment earlier | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0834 | Abeg I forget my PIN, wetin I go do? | I don see am, refund go show within 24 hours | Gratitude |
C0835 | Abeg my alert never come since I cash out | The â¦300 na service charge wey apply automatically | Request |
C0836 | Abeg how much remain for my account? | I fit help you process closure, you sure say you wan do am? | Neutral |
C0837 | Una app dey slow well well | Sorry for delay, I go push the alert again | Request |
C0838 | I wan buy airtime â¦500, e no gree go | Make I reset the system, then you try again | Gratitude |
C0839 | Thanks for help me confirm the payment earlier | I fit help you process closure, you sure say you wan do am? | Neutral |
C0840 | I wan close my account sharp sharp | Youâre welcome, anytime boss | Complaint |
C0841 | I wan close my account sharp sharp | The â¦300 na service charge wey apply automatically | Neutral |
C0842 | Una app dey slow well well | Check your history again, I don refresh am | Request |
C0843 | The app dey log me out anytime I try login | Sorry for delay, I go check am now, abeg hold on | Positive |
C0844 | Abeg my alert never come since I cash out | Thanks plenty! We go still add more features | Neutral |
C0845 | I wan close my account sharp sharp | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0846 | I get double debit yesterday, wetin happen? | The â¦300 na service charge wey apply automatically | Complaint |
C0847 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go push the alert again | Neutral |
C0848 | Abeg my alert never come since I cash out | The â¦300 na service charge wey apply automatically | Request |
C0849 | The app dey log me out anytime I try login | You get â¦6626 balance for your wallet | Positive |
C0850 | I get double debit yesterday, wetin happen? | No wahala, I go send reset code to your phone | Complaint |
C0851 | Una dey try, I like the new update | Sorry for delay, I go push the alert again | Complaint |
C0852 | Please I wan change my phone number | Sorry for delay, I go push the alert again | Positive |
C0853 | Please I wan change my phone number | Sorry for delay, I go check am now, abeg hold on | Gratitude |
C0854 | Una dey try, I like the new update | Check your history again, I don refresh am | Complaint |
C0855 | Thanks for help me confirm the payment earlier | I fit help you process closure, you sure say you wan do am? | Neutral |
C0856 | I wan buy airtime â¦500, e no gree go | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0857 | Abeg how much remain for my account? | The â¦300 na service charge wey apply automatically | Positive |
C0858 | Your ATM swallow my card o | No wahala, I go send reset code to your phone | Complaint |
C0859 | Thanks for help me confirm the payment earlier | Sorry for delay, I go push the alert again | Gratitude |
C0860 | I wan buy airtime â¦500, e no gree go | The â¦300 na service charge wey apply automatically | Positive |
C0861 | Please I wan change my phone number | Abeg go nearest branch make dem release your card | Complaint |
C0862 | Why una charge me â¦300 for nothing? | Abeg go nearest branch make dem release your card | Neutral |
C0863 | Your ATM swallow my card o | Youâre welcome, anytime boss | Complaint |
C0864 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go push the alert again | Positive |
C0865 | Abeg my alert never come since I cash out | Thanks plenty! We go still add more features | Positive |
C0866 | Your ATM swallow my card o | No wahala, I go send reset code to your phone | Request |
C0867 | Una app dey slow well well | Thanks plenty! We go still add more features | Complaint |
C0868 | Hello, my transfer no go since yesterday o | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0869 | Una app dey slow well well | Check your history again, I don refresh am | Request |
C0870 | Why una charge me â¦300 for nothing? | The â¦300 na service charge wey apply automatically | Neutral |
C0871 | Abeg how much remain for my account? | Sorry for delay, I go push the alert again | Request |
C0872 | Una dey try, I like the new update | You get â¦3862 balance for your wallet | Neutral |
C0873 | Abeg I forget my PIN, wetin I go do? | I don see am, refund go show within 24 hours | Neutral |
C0874 | Hello, my transfer no go since yesterday o | You get â¦2593 balance for your wallet | Positive |
C0875 | Abeg how much remain for my account? | I fit help you process closure, you sure say you wan do am? | Gratitude |
C0876 | Hello, my transfer no go since yesterday o | Thanks plenty! We go still add more features | Gratitude |
C0877 | Thanks for help me confirm the payment earlier | I fit help you process closure, you sure say you wan do am? | Positive |
C0878 | Abeg how much remain for my account? | I don see am, refund go show within 24 hours | Neutral |
C0879 | I wan close my account sharp sharp | Youâre welcome, anytime boss | Complaint |
C0880 | The app dey log me out anytime I try login | I don see am, refund go show within 24 hours | Complaint |
C0881 | Una dey try, I like the new update | You get â¦33214 balance for your wallet | Positive |
C0882 | Abeg my alert never come since I cash out | Make I reset the system, then you try again | Request |
C0883 | Thanks for help me confirm the payment earlier | You get â¦27920 balance for your wallet | Request |
C0884 | I no fit see my last transaction history | You get â¦39826 balance for your wallet | Request |
C0885 | I no fit see my last transaction history | Kindly update your app make e work well | Neutral |
C0886 | Hello, my transfer no go since yesterday o | The â¦300 na service charge wey apply automatically | Gratitude |
C0887 | Why una charge me â¦300 for nothing? | I don see am, refund go show within 24 hours | Gratitude |
C0888 | Thanks for help me confirm the payment earlier | I fit help you process closure, you sure say you wan do am? | Request |
C0889 | Abeg how much remain for my account? | I go help you update your number, abeg confirm am | Request |
C0890 | The app dey log me out anytime I try login | I don see am, refund go show within 24 hours | Neutral |
C0891 | Why una charge me â¦300 for nothing? | Abeg go nearest branch make dem release your card | Neutral |
C0892 | Your ATM swallow my card o | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0893 | I get double debit yesterday, wetin happen? | Youâre welcome, anytime boss | Positive |
C0894 | Why una charge me â¦300 for nothing? | Sorry for delay, I go check am now, abeg hold on | Gratitude |
C0895 | Una app dey slow well well | You get â¦48080 balance for your wallet | Gratitude |
C0896 | Thanks for help me confirm the payment earlier | The â¦300 na service charge wey apply automatically | Gratitude |
C0897 | Abeg my alert never come since I cash out | Thanks plenty! We go still add more features | Positive |
C0898 | Thanks for help me confirm the payment earlier | The â¦300 na service charge wey apply automatically | Neutral |
C0899 | Una dey try, I like the new update | Kindly update your app make e work well | Positive |
C0900 | Hello, my transfer no go since yesterday o | Youâre welcome, anytime boss | Request |
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