Conversation_ID stringlengths 5 5 | Customer_Message stringclasses 15
values | Agent_Response stringclasses 81
values | Sentiment stringclasses 5
values |
|---|---|---|---|
C0701 | Abeg I forget my PIN, wetin I go do? | I go help you update your number, abeg confirm am | Complaint |
C0702 | Thanks for help me confirm the payment earlier | Make I reset the system, then you try again | Request |
C0703 | Una app dey slow well well | The â¦300 na service charge wey apply automatically | Complaint |
C0704 | Your ATM swallow my card o | Sorry for delay, I go push the alert again | Neutral |
C0705 | Abeg I forget my PIN, wetin I go do? | You get â¦6142 balance for your wallet | Request |
C0706 | Thanks for help me confirm the payment earlier | Sorry for delay, I go push the alert again | Neutral |
C0707 | Una dey try, I like the new update | Thanks plenty! We go still add more features | Gratitude |
C0708 | Please I wan change my phone number | Abeg go nearest branch make dem release your card | Request |
C0709 | Abeg I forget my PIN, wetin I go do? | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0710 | The app dey log me out anytime I try login | No wahala, I go send reset code to your phone | Request |
C0711 | I wan buy airtime â¦500, e no gree go | Check your history again, I don refresh am | Complaint |
C0712 | Abeg how much remain for my account? | Kindly update your app make e work well | Complaint |
C0713 | The app dey log me out anytime I try login | I fit help you process closure, you sure say you wan do am? | Complaint |
C0714 | I get double debit yesterday, wetin happen? | Sorry for delay, I go push the alert again | Complaint |
C0715 | Hello, my transfer no go since yesterday o | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0716 | I get double debit yesterday, wetin happen? | The â¦300 na service charge wey apply automatically | Complaint |
C0717 | Your ATM swallow my card o | The â¦300 na service charge wey apply automatically | Neutral |
C0718 | Please I wan change my phone number | Check your history again, I don refresh am | Request |
C0719 | Abeg I forget my PIN, wetin I go do? | Abeg go nearest branch make dem release your card | Complaint |
C0720 | Una dey try, I like the new update | No wahala, I go send reset code to your phone | Neutral |
C0721 | I wan close my account sharp sharp | Youâre welcome, anytime boss | Neutral |
C0722 | I no fit see my last transaction history | I fit help you process closure, you sure say you wan do am? | Complaint |
C0723 | The app dey log me out anytime I try login | Thanks plenty! We go still add more features | Complaint |
C0724 | Una app dey slow well well | Kindly update your app make e work well | Complaint |
C0725 | I wan close my account sharp sharp | Make I reset the system, then you try again | Request |
C0726 | Abeg I forget my PIN, wetin I go do? | I go help you update your number, abeg confirm am | Gratitude |
C0727 | I wan close my account sharp sharp | No wahala, I go send reset code to your phone | Request |
C0728 | Thanks for help me confirm the payment earlier | The â¦300 na service charge wey apply automatically | Gratitude |
C0729 | Your ATM swallow my card o | No wahala, I go send reset code to your phone | Complaint |
C0730 | Abeg my alert never come since I cash out | Thanks plenty! We go still add more features | Neutral |
C0731 | Abeg how much remain for my account? | Kindly update your app make e work well | Positive |
C0732 | Why una charge me â¦300 for nothing? | Abeg go nearest branch make dem release your card | Positive |
C0733 | Abeg how much remain for my account? | I don see am, refund go show within 24 hours | Neutral |
C0734 | Why una charge me â¦300 for nothing? | Check your history again, I don refresh am | Gratitude |
C0735 | Hello, my transfer no go since yesterday o | Check your history again, I don refresh am | Request |
C0736 | I get double debit yesterday, wetin happen? | You get â¦39161 balance for your wallet | Neutral |
C0737 | Abeg how much remain for my account? | Check your history again, I don refresh am | Gratitude |
C0738 | Please I wan change my phone number | Check your history again, I don refresh am | Positive |
C0739 | I wan buy airtime â¦500, e no gree go | Youâre welcome, anytime boss | Neutral |
C0740 | Your ATM swallow my card o | Thanks plenty! We go still add more features | Complaint |
C0741 | Abeg my alert never come since I cash out | Check your history again, I don refresh am | Gratitude |
C0742 | I no fit see my last transaction history | You get â¦26047 balance for your wallet | Complaint |
C0743 | Abeg my alert never come since I cash out | Check your history again, I don refresh am | Neutral |
C0744 | Thanks for help me confirm the payment earlier | I don see am, refund go show within 24 hours | Request |
C0745 | Abeg how much remain for my account? | The â¦300 na service charge wey apply automatically | Positive |
C0746 | The app dey log me out anytime I try login | The â¦300 na service charge wey apply automatically | Positive |
C0747 | Abeg I forget my PIN, wetin I go do? | Thanks plenty! We go still add more features | Positive |
C0748 | I get double debit yesterday, wetin happen? | Check your history again, I don refresh am | Positive |
C0749 | I no fit see my last transaction history | I go help you update your number, abeg confirm am | Request |
C0750 | Please I wan change my phone number | Make I reset the system, then you try again | Gratitude |
C0751 | Una dey try, I like the new update | Make I reset the system, then you try again | Gratitude |
C0752 | Abeg my alert never come since I cash out | Sorry for delay, I go check am now, abeg hold on | Request |
C0753 | I wan buy airtime â¦500, e no gree go | I don see am, refund go show within 24 hours | Complaint |
C0754 | Why una charge me â¦300 for nothing? | Make I reset the system, then you try again | Gratitude |
C0755 | Una app dey slow well well | Sorry for delay, I go push the alert again | Positive |
C0756 | The app dey log me out anytime I try login | I don see am, refund go show within 24 hours | Positive |
C0757 | I wan buy airtime â¦500, e no gree go | Thanks plenty! We go still add more features | Request |
C0758 | I wan buy airtime â¦500, e no gree go | I go help you update your number, abeg confirm am | Request |
C0759 | I get double debit yesterday, wetin happen? | You get â¦46059 balance for your wallet | Request |
C0760 | Your ATM swallow my card o | I fit help you process closure, you sure say you wan do am? | Gratitude |
C0761 | Your ATM swallow my card o | Youâre welcome, anytime boss | Complaint |
C0762 | I get double debit yesterday, wetin happen? | I don see am, refund go show within 24 hours | Neutral |
C0763 | Una app dey slow well well | Make I reset the system, then you try again | Complaint |
C0764 | I no fit see my last transaction history | Make I reset the system, then you try again | Neutral |
C0765 | Una app dey slow well well | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0766 | I get double debit yesterday, wetin happen? | Sorry for delay, I go push the alert again | Request |
C0767 | I wan buy airtime â¦500, e no gree go | You get â¦33383 balance for your wallet | Gratitude |
C0768 | The app dey log me out anytime I try login | I don see am, refund go show within 24 hours | Positive |
C0769 | Abeg I forget my PIN, wetin I go do? | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0770 | I get double debit yesterday, wetin happen? | The â¦300 na service charge wey apply automatically | Complaint |
C0771 | The app dey log me out anytime I try login | Abeg go nearest branch make dem release your card | Neutral |
C0772 | I get double debit yesterday, wetin happen? | I don see am, refund go show within 24 hours | Positive |
C0773 | I get double debit yesterday, wetin happen? | Kindly update your app make e work well | Complaint |
C0774 | I wan buy airtime â¦500, e no gree go | Kindly update your app make e work well | Positive |
C0775 | I wan buy airtime â¦500, e no gree go | You get â¦32048 balance for your wallet | Complaint |
C0776 | I no fit see my last transaction history | I go help you update your number, abeg confirm am | Positive |
C0777 | Abeg I forget my PIN, wetin I go do? | Youâre welcome, anytime boss | Request |
C0778 | I wan buy airtime â¦500, e no gree go | I don see am, refund go show within 24 hours | Gratitude |
C0779 | The app dey log me out anytime I try login | Make I reset the system, then you try again | Neutral |
C0780 | The app dey log me out anytime I try login | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0781 | I get double debit yesterday, wetin happen? | Youâre welcome, anytime boss | Gratitude |
C0782 | Abeg I forget my PIN, wetin I go do? | Thanks plenty! We go still add more features | Request |
C0783 | I no fit see my last transaction history | No wahala, I go send reset code to your phone | Gratitude |
C0784 | I wan close my account sharp sharp | Youâre welcome, anytime boss | Request |
C0785 | Una app dey slow well well | You get â¦35515 balance for your wallet | Request |
C0786 | I no fit see my last transaction history | You get â¦32924 balance for your wallet | Complaint |
C0787 | Abeg how much remain for my account? | I fit help you process closure, you sure say you wan do am? | Positive |
C0788 | Una app dey slow well well | The â¦300 na service charge wey apply automatically | Neutral |
C0789 | Abeg how much remain for my account? | Youâre welcome, anytime boss | Gratitude |
C0790 | Thanks for help me confirm the payment earlier | Abeg go nearest branch make dem release your card | Complaint |
C0791 | Hello, my transfer no go since yesterday o | I don see am, refund go show within 24 hours | Positive |
C0792 | The app dey log me out anytime I try login | I fit help you process closure, you sure say you wan do am? | Gratitude |
C0793 | I wan close my account sharp sharp | Check your history again, I don refresh am | Request |
C0794 | I wan close my account sharp sharp | Abeg go nearest branch make dem release your card | Request |
C0795 | I wan buy airtime â¦500, e no gree go | Kindly update your app make e work well | Neutral |
C0796 | Abeg I forget my PIN, wetin I go do? | Thanks plenty! We go still add more features | Complaint |
C0797 | The app dey log me out anytime I try login | Abeg go nearest branch make dem release your card | Neutral |
C0798 | Abeg my alert never come since I cash out | Thanks plenty! We go still add more features | Positive |
C0799 | I wan buy airtime â¦500, e no gree go | Youâre welcome, anytime boss | Neutral |
C0800 | Please I wan change my phone number | Make I reset the system, then you try again | Gratitude |
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