Conversation_ID stringlengths 5 5 | Customer_Message stringclasses 15
values | Agent_Response stringclasses 81
values | Sentiment stringclasses 5
values |
|---|---|---|---|
C0601 | Please I wan change my phone number | I go help you update your number, abeg confirm am | Gratitude |
C0602 | I no fit see my last transaction history | Thanks plenty! We go still add more features | Request |
C0603 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go push the alert again | Neutral |
C0604 | Una dey try, I like the new update | No wahala, I go send reset code to your phone | Gratitude |
C0605 | Please I wan change my phone number | I don see am, refund go show within 24 hours | Neutral |
C0606 | I wan close my account sharp sharp | No wahala, I go send reset code to your phone | Gratitude |
C0607 | I no fit see my last transaction history | You get â¦30049 balance for your wallet | Neutral |
C0608 | Thanks for help me confirm the payment earlier | Check your history again, I don refresh am | Neutral |
C0609 | Your ATM swallow my card o | Sorry for delay, I go push the alert again | Complaint |
C0610 | Una app dey slow well well | Sorry for delay, I go check am now, abeg hold on | Gratitude |
C0611 | I wan buy airtime â¦500, e no gree go | Kindly update your app make e work well | Request |
C0612 | Una app dey slow well well | Sorry for delay, I go check am now, abeg hold on | Gratitude |
C0613 | Abeg how much remain for my account? | Abeg go nearest branch make dem release your card | Request |
C0614 | Abeg I forget my PIN, wetin I go do? | Sorry for delay, I go check am now, abeg hold on | Request |
C0615 | Your ATM swallow my card o | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0616 | I wan buy airtime â¦500, e no gree go | Check your history again, I don refresh am | Request |
C0617 | I no fit see my last transaction history | I don see am, refund go show within 24 hours | Complaint |
C0618 | I wan buy airtime â¦500, e no gree go | Check your history again, I don refresh am | Request |
C0619 | Abeg how much remain for my account? | Check your history again, I don refresh am | Complaint |
C0620 | Why una charge me â¦300 for nothing? | No wahala, I go send reset code to your phone | Gratitude |
C0621 | Your ATM swallow my card o | No wahala, I go send reset code to your phone | Complaint |
C0622 | I wan close my account sharp sharp | No wahala, I go send reset code to your phone | Gratitude |
C0623 | I no fit see my last transaction history | No wahala, I go send reset code to your phone | Complaint |
C0624 | Why una charge me â¦300 for nothing? | Thanks plenty! We go still add more features | Positive |
C0625 | Una dey try, I like the new update | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0626 | I wan buy airtime â¦500, e no gree go | The â¦300 na service charge wey apply automatically | Request |
C0627 | I wan close my account sharp sharp | Make I reset the system, then you try again | Neutral |
C0628 | Abeg how much remain for my account? | Check your history again, I don refresh am | Neutral |
C0629 | Hello, my transfer no go since yesterday o | I go help you update your number, abeg confirm am | Request |
C0630 | Why una charge me â¦300 for nothing? | I don see am, refund go show within 24 hours | Positive |
C0631 | Una dey try, I like the new update | Thanks plenty! We go still add more features | Complaint |
C0632 | Why una charge me â¦300 for nothing? | I go help you update your number, abeg confirm am | Gratitude |
C0633 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0634 | Why una charge me â¦300 for nothing? | Sorry for the slow speed, we dey fix am sharp sharp | Positive |
C0635 | Your ATM swallow my card o | I go help you update your number, abeg confirm am | Gratitude |
C0636 | Una dey try, I like the new update | The â¦300 na service charge wey apply automatically | Request |
C0637 | I get double debit yesterday, wetin happen? | No wahala, I go send reset code to your phone | Positive |
C0638 | Why una charge me â¦300 for nothing? | Make I reset the system, then you try again | Request |
C0639 | Your ATM swallow my card o | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0640 | Hello, my transfer no go since yesterday o | Kindly update your app make e work well | Positive |
C0641 | I wan close my account sharp sharp | The â¦300 na service charge wey apply automatically | Positive |
C0642 | Abeg I forget my PIN, wetin I go do? | No wahala, I go send reset code to your phone | Positive |
C0643 | I no fit see my last transaction history | I fit help you process closure, you sure say you wan do am? | Positive |
C0644 | I wan buy airtime â¦500, e no gree go | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0645 | Abeg my alert never come since I cash out | Abeg go nearest branch make dem release your card | Complaint |
C0646 | Abeg my alert never come since I cash out | I go help you update your number, abeg confirm am | Neutral |
C0647 | Abeg how much remain for my account? | Sorry for the slow speed, we dey fix am sharp sharp | Gratitude |
C0648 | I wan buy airtime â¦500, e no gree go | You get â¦10742 balance for your wallet | Neutral |
C0649 | I get double debit yesterday, wetin happen? | Check your history again, I don refresh am | Complaint |
C0650 | Una dey try, I like the new update | Sorry for delay, I go push the alert again | Complaint |
C0651 | Una app dey slow well well | Abeg go nearest branch make dem release your card | Gratitude |
C0652 | The app dey log me out anytime I try login | No wahala, I go send reset code to your phone | Gratitude |
C0653 | I get double debit yesterday, wetin happen? | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0654 | I wan buy airtime â¦500, e no gree go | Abeg go nearest branch make dem release your card | Neutral |
C0655 | I no fit see my last transaction history | Kindly update your app make e work well | Gratitude |
C0656 | Please I wan change my phone number | I fit help you process closure, you sure say you wan do am? | Complaint |
C0657 | I wan buy airtime â¦500, e no gree go | Kindly update your app make e work well | Gratitude |
C0658 | Una dey try, I like the new update | Sorry for delay, I go push the alert again | Request |
C0659 | Your ATM swallow my card o | I go help you update your number, abeg confirm am | Positive |
C0660 | Una dey try, I like the new update | I don see am, refund go show within 24 hours | Request |
C0661 | I wan buy airtime â¦500, e no gree go | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0662 | I no fit see my last transaction history | You get â¦26889 balance for your wallet | Neutral |
C0663 | I get double debit yesterday, wetin happen? | I fit help you process closure, you sure say you wan do am? | Positive |
C0664 | Abeg I forget my PIN, wetin I go do? | Kindly update your app make e work well | Request |
C0665 | Hello, my transfer no go since yesterday o | Check your history again, I don refresh am | Gratitude |
C0666 | Thanks for help me confirm the payment earlier | Make I reset the system, then you try again | Complaint |
C0667 | Abeg my alert never come since I cash out | I go help you update your number, abeg confirm am | Positive |
C0668 | Abeg how much remain for my account? | Kindly update your app make e work well | Complaint |
C0669 | I wan close my account sharp sharp | I don see am, refund go show within 24 hours | Complaint |
C0670 | I no fit see my last transaction history | Check your history again, I don refresh am | Complaint |
C0671 | The app dey log me out anytime I try login | The â¦300 na service charge wey apply automatically | Request |
C0672 | I no fit see my last transaction history | I don see am, refund go show within 24 hours | Complaint |
C0673 | Why una charge me â¦300 for nothing? | Make I reset the system, then you try again | Positive |
C0674 | I no fit see my last transaction history | The â¦300 na service charge wey apply automatically | Complaint |
C0675 | Una dey try, I like the new update | Thanks plenty! We go still add more features | Positive |
C0676 | I wan buy airtime â¦500, e no gree go | Check your history again, I don refresh am | Gratitude |
C0677 | I wan close my account sharp sharp | I fit help you process closure, you sure say you wan do am? | Positive |
C0678 | Una app dey slow well well | The â¦300 na service charge wey apply automatically | Neutral |
C0679 | Please I wan change my phone number | Thanks plenty! We go still add more features | Positive |
C0680 | I no fit see my last transaction history | I fit help you process closure, you sure say you wan do am? | Request |
C0681 | I no fit see my last transaction history | No wahala, I go send reset code to your phone | Neutral |
C0682 | I wan buy airtime â¦500, e no gree go | Thanks plenty! We go still add more features | Neutral |
C0683 | The app dey log me out anytime I try login | I don see am, refund go show within 24 hours | Positive |
C0684 | I wan buy airtime â¦500, e no gree go | The â¦300 na service charge wey apply automatically | Request |
C0685 | Una app dey slow well well | Youâre welcome, anytime boss | Gratitude |
C0686 | The app dey log me out anytime I try login | I go help you update your number, abeg confirm am | Positive |
C0687 | Why una charge me â¦300 for nothing? | I don see am, refund go show within 24 hours | Request |
C0688 | I wan buy airtime â¦500, e no gree go | Youâre welcome, anytime boss | Request |
C0689 | Una app dey slow well well | I fit help you process closure, you sure say you wan do am? | Complaint |
C0690 | I wan close my account sharp sharp | Youâre welcome, anytime boss | Neutral |
C0691 | Please I wan change my phone number | Sorry for delay, I go push the alert again | Complaint |
C0692 | Why una charge me â¦300 for nothing? | I don see am, refund go show within 24 hours | Complaint |
C0693 | I wan buy airtime â¦500, e no gree go | Abeg go nearest branch make dem release your card | Complaint |
C0694 | I wan close my account sharp sharp | I go help you update your number, abeg confirm am | Neutral |
C0695 | Why una charge me â¦300 for nothing? | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0696 | The app dey log me out anytime I try login | I fit help you process closure, you sure say you wan do am? | Request |
C0697 | Abeg how much remain for my account? | Check your history again, I don refresh am | Positive |
C0698 | I wan buy airtime â¦500, e no gree go | Check your history again, I don refresh am | Positive |
C0699 | I no fit see my last transaction history | You get â¦44733 balance for your wallet | Positive |
C0700 | Abeg I forget my PIN, wetin I go do? | I fit help you process closure, you sure say you wan do am? | Request |
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