Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Ryanair | Exactly the same experience as Erik Johnson wrote below. Were told we had to check in 2 days before and charged us a huge fee, that ended with paying 2x for the flight. First time with Ryan Air, and the last time. Word of advice. Avoid at all cost | 1 |
Ryanair | Exactly what it says on the tin !! Cheap, efficient, effective, on time what else can I say Well Done Mr O'Leary | 5 |
Grupo IAG | Exceeding bad. Lost my luggage. | 1 |
EasyJet | Excelent service | 5 |
Grupo AirFrance-KLM | Excelent service at all levels. An airline that has always set a benchmark to follow. KLM flyer for life here :) | 5 |
Jet2.com | Excelent service at both the airports and on the planes. Slight delay on return journey but reason well explained by the pilot. Happy to recomend Jet2 to friends and family. | 5 |
Jet2.com | Excelent service.The Customer care of all the staff first class.The flight a little late but no problem ,kept up todate through our the flight.Coffee very good and the bacon sándwich.Well done Jet 2. | 5 |
Jet2.com | Excellant experience - plenty of help when needed | 5 |
Jet2.com | Excellant from start to finish smooth flight lovely flight attendants was a pleasure to fly with jet2 wouldnt use anyone else | 5 |
Jet2.com | Excellect Service with a First Class Crew | 5 |
Jet2.com | Excellence as standard.Everything about our flight was excellent as ususl. | 5 |
Jet2.com | Excellent ! | 5 |
Jet2.com | Excellent !!! | 5 |
EasyJet | Excellent & quick customer service | 5 |
Jet2.com | Excellent - greeted at airport and shown how to check bags in. Great service throughout flight, swift bag reclaim. Great communication throughout | 5 |
Jet2.com | Excellent - particularly when we had to amend our flight. | 5 |
Jet2.com | Excellent .. the service | 5 |
Ryanair | Excellent Airline! Would highly recommend ðŸ€ðŸ€ðŸ€ | 5 |
Lufthansa | Excellent Crew. There should be more options / variety to the food. Don't know if it's only on this route (India) or it's on their every flight / route. If it's on every flight route, they must change their policy and have more options in the food. In terms of Food, Singapore Airlines is the best. Limited inflight entertainment. In the name of latest releases, showing old movies that they have added recently. No Anime. Wish management can take a notice of it. | 7 |
EasyJet | Excellent Customer Service | 5 |
EasyJet | Excellent Customer Service. | 5 |
EasyJet | Excellent Customer service, Receive quick response of my query. | 5 |
Jet2.com | Excellent Flight | 5 |
Jet2.com | Excellent Flight / Crew - Thankyou - Helpful / Attentive :) | 5 |
Jet2.com | Excellent Grand Aminta Hotel and areaDisappointing Salerno airport unsuited to the number of passengers and a 2 hour coach transfer.Naples airport would be better | 4 |
Jet2.com | Excellent Jet 2 flight Alicante to Birmingham. On schedule, clean aircraft. Great happy crew too. | 5 |
Jet2.com | Excellent Jet2 flight - hugely convenient to fly from EMA and worth the small extra cost compared to some other airlines where there's flexibility in the baggage allowance | 5 |
SAS | Excellent Journey With SAS from Tokyo Narita to Copenhagen with SK984. Flight on time excellent check-in service and friendly atmosphere all the way. Flight time went fast 11 hours With many good films to choose from. Scandinavian hostesses always polite and professional the Scandinavian way which means no fake smiles but down to earth service. Affordable airline tickets which gave generous value for money and bonus points. I have travelled With SAS all over the world since 1976 and will continue to do so. Look forward to experience their new airplanes and hope one day soon that they will offer flights from Scandinavia to Brazil. Long haul With SAS has always been a pleasure. | 10 |
EasyJet | Excellent Live Chat Support !You agent Ahmed was VERY prompt and readily helped resolve an oversight I had done in my booking. TRULY appreciated this excellent service. THANK YOU. | 5 |
EasyJet | Excellent Service | 5 |
EasyJet | Excellent Service from Hisham to change one flight for one passenger on a booking. I got excellent service on line | 5 |
EasyJet | Excellent Service from the online chat.I had 2 People in my party with the same name both adults.It had created one party to be a junior.Boarding passes amended with no issues or cost. | 5 |
Grupo IAG | Excellent Service on Board BA from LHR -Nairobi return. The food on board has evolved to be outstanding. As a foodie and an International educator, congratulations are due to BA.Love the Premium class seating and the flights were on schedule. Thank you to the pilots and the team of crew who do an excellent job of flying the passengers safely throughout then world. If ever I can I fly BA to support the UK airline as a British expat who has travelled widely. Congratulation BA team! | 5 |
Jet2.com | Excellent Service, no dramasChange my flight easily, no print of ticket change feeVery happy | 5 |
Lufthansa | Excellent Service- full refund received due to flight cancellation Due to Lockdown and Covid-19Highly Recommend- will always use Lufthansa! | 5 |
EasyJet | Excellent Staff. I was in a flight from Barcelona to Bristol. Had flight sickness, started feeling dizzy and almost fell down. The senior staff from the crew came, calmed me and made my comfortable and offered a drink which resolved my dizziness quickly. the way she handled the situation, comforted me, kept checking if I was feeling better and brought everything back to normal in matter of 10mins was exceptional situational awareness and a great sense of gratitude from me. Thanks a lot for the Senior staff. Missed to ask the name though. | 5 |
Jet2.com | Excellent SuperbCan't wait to fly with you again.From our very early arrival at Bournemouth Airport all your staff were very efficient, friendly, helpful, polite.Cabin crew extremely smart as well as all the above attributes.So pleased that you are now at Bournemouth Airport.Colin and Angela Smith | 5 |
Iberia | Excellent Velazquez lounge in Madrid, with real meal. Very quick boarding, and fabulous crew on board. Covid precautions well enforced. 3 points might be improved: Entertainment system is outdated, with an extremely limited choice of movies as well as poor flight tracking. Seat cushion is much too hard, and access to baggage compartment is nearly impossible. Too high. | 8 |
Jet2.com | Excellent access. | 5 |
Jet2.com | Excellent ad always | 5 |
EasyJet | Excellent advisor | 5 |
Jet2.com | Excellent again from Jet2. Fabulous staff, flight excellent and near enough on time. I wouldn't go with anyone else! | 5 |
Jet2.com | Excellent aircraft, wide bodied going out. Good service by pleasant cabin crew. Flight on time. The only grievance that I have is the walk to and from the gates. I know it's the airport, but it puts me off flying with you again. You are my favourite airline, hopefully improvements will be made on completion of re-furb. | 5 |
Jet2.com | Excellent airline | 5 |
Ryanair | Excellent airline , after my son and his girlfriend were incorrectly refused by Jet2 to fly Ryanair came to the rescue and flew them out just one and a half hours later on the same day following government guidelines on when to travel after second vaccine. | 5 |
Jet2.com | Excellent airline . Clean plane, smooth journey and lovely & competent staff | 5 |
Jet2.com | Excellent airline but would like My Account online to remember and pre-populate my passport details. Also, would prefer everyone to remain seated and disembark by row, rather than the mad stampede when the seatbelt light goes off! | 4 |
Jet2.com | Excellent airline online checking in easy the hole experience is hassle free | 5 |
Jet2.com | Excellent airline pity about the seats.I am in my seventies with a bad back. As a result I always book an extra legroom seat. Even this with rolled up jumper as padding does not make for a comfy flight. Especially to Tenerife where one can be seated for almost 6 hours. I fully understand the prime motives for Jet 2 are biggest profit but with low cost seats. I am sure that if more comfortable seats were offered at a premium that both customer satisfaction and profits would increase.You should be wooing the silver dollar. | 4 |
Lufthansa | Excellent airline, always my first choice. | 5 |
Ryanair | Excellent airline, economical, and very responsive customer service after the recent UK Air Traffic Control mess! | 5 |
Jet2.com | Excellent airline, my flights are always on time . Air hostess very helpful . Love it | 5 |
Jet2.com | Excellent airline. Cheap flights. Polite crew and super friendly pilots. Nice selection of food on board. Great prices on duty free items. | 5 |
Jet2.com | Excellent airline. Myself and partner are both tall and the leg room in the standard seats was better than some long haul airlines. Good baggage allowance and friendly staff - will definitely book again with Jet2 | 5 |
Jet2.com | Excellent airline. Very easy booking process, helpful and friendly staff, no problems at all. | 5 |
Jet2.com | Excellent airline.Is always my 1st choice, staff are always so friendly and helpful, this always makes your experience better.Would always highly recommend | 5 |
Jet2.com | Excellent airport service at the checkin , boarding and cabin crew were super friendly…. It makes a difference. They were smart and happy ! | 5 |
Jet2.com | Excellent all round | 5 |
Jet2.com | Excellent all round experience both Bristol and Zakynthos airports | 5 |
Jet2.com | Excellent all round experience. Staff numerous helpful and friendly. Comfortable fleet of planes flown by highly professional pilots which give great confidence. | 5 |
Jet2.com | Excellent all round service | 5 |
Jet2.com | Excellent all round service. On time flights, good check in experience with lots of helpful staff to assist at overseas airport.My only negative comments would be that I found the air- con on the aircraft to be very cold, maybe this was due to the position of my seat (31A).Also on the outward flight we were bombarded for the entire journey with non stop announcements about, meal deals, drinks, duty-free offers etc. | 4 |
Jet2.com | Excellent all round service. Only grumble was you ran out of choices I wanted from your in flight food menu. Almeria to Bristol flight. Other than that comfy seats, adequate leg room and great in flight service. | 4 |
Jet2.com | Excellent all round. The only slight minus was that duty free sales started only at the front of the plane, by the time they reached the rear a lot of the offers were sold out. | 4 |
Jet2.com | Excellent all round./ | 5 |
Jet2.com | Excellent all the time | 5 |
Jet2.com | Excellent all-round service and flight. | 5 |
Jet2.com | Excellent and accommodating staff. First class service all round. | 5 |
Jet2.com | Excellent and courteous service from start to finish | 5 |
Jet2.com | Excellent and efficient as always. | 5 |
Jet2.com | Excellent and efficient both ways. Staff friendly and lighthearted but very professional. Cannot fault the experience | 5 |
EasyJet | Excellent and efficient help in getting details of my flight changed - thank you Fadi | 5 |
EasyJet | Excellent and efficient service | 5 |
EasyJet | Excellent and efficient service from Mohammed. | 5 |
Jet2.com | Excellent and efficient service with polite and helpful staff | 5 |
Jet2.com | Excellent and friendly staff on the ground and in the air. Queues never seem as long at your desks, even in faro. | 5 |
Jet2.com | Excellent and friendly staff. Departed on time and arrived early at both destinations. Service onboard was first class with plenty room in your seat. | 5 |
Jet2.com | Excellent and very helpful and friendly staff, having to have assistance nothing is to much trouble. | 5 |
Jet2.com | Excellent app that updates you from start to finish about your holiday and you can download boarding passes and the staff and crew are so helpful and polite it was a lovely experience with Jet2 loved it | 5 |
Jet2.com | Excellent as always | 5 |
Jet2.com | Excellent as always .. always a good flight | 5 |
Jet2.com | Excellent as always no issues what so ever. The whole crew were amazing.Will be flying with Jet2 in May 2025 our favourite flights/holiday. | 5 |
Jet2.com | Excellent as always!! | 5 |
Jet2.com | Excellent as always, friendly staff, always travel with Jet2. | 5 |
Jet2.com | Excellent as always, really appreciate the professionalism | 5 |
Jet2.com | Excellent as always,keep up the good work | 5 |
Jet2.com | Excellent as always. All ground staff and flight crew efficient, friendly and extremely helpful. Always my first choice for flights. Highly recommend. | 5 |
Jet2.com | Excellent as always. But would lke to see more flights to Almeria,Spain in the winter months from LBA or MAN | 5 |
Jet2.com | Excellent as always. Pleasant, professional staff. Plane on time both journeys. Will be using again soon. | 5 |
Jet2.com | Excellent as always. Professional , helpful and staff go the extra mile to check on everyone x | 5 |
Jet2.com | Excellent as always. Thank you | 5 |
Jet2.com | Excellent as always. Very efficient and helpful staff. Wouldn't fly with anyone else | 5 |
Jet2.com | Excellent as per usual. The service offered to disabled customers is unparralled. | 5 |
Jet2.com | Excellent as usual | 5 |
Jet2.com | Excellent as usual just wish regular customers were given greater discount | 5 |
Jet2.com | Excellent as usual, flight was on time there and back and staff were amazing. | 5 |
Jet2.com | Excellent as usual. | 5 |
Jet2.com | Excellent as usual. Flight was on time, crew were, as usual, great. Particularly appreciated being assisted through the checkin/ security because of my disability | 5 |
Jet2.com | Excellent asAlways - travel backwards and forwards nearly every month | 5 |
Jet2.com | Excellent assistance at Leeds Bradford airport - thank you to assistance teamArrived early on return flight - very nice, friendly staff. | 5 |
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