Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Jet2.com | Excellent service and professionalism from the UK to Alicante. The return journey was not quite the same experience. A bit of a free for all if I am perfectly honest. Why not call seat groups in order as your staff did at Stansted. It works really well. Other than that I do enjoy travelling with Jet2 as opposed to the other airlines to my destinations. So, a bit of tweaking and your a 5 star | 4 |
Jet2.com | Excellent service and reliable thanks | 5 |
EasyJet | Excellent service and sorted the problem out easily | 5 |
Jet2.com | Excellent service and speed | 5 |
Jet2.com | Excellent service and staff, both outbound and inbound. | 5 |
Jet2.com | Excellent service and very personable staff | 5 |
Jet2.com | Excellent service apart from running out of tonics. Overall very good. | 5 |
Jet2.com | Excellent service as always | 5 |
Jet2.com | Excellent service as always .There are always plenty Jet2 staff at airports to help if needed.Staff on board always very helpful too !! | 5 |
Jet2.com | Excellent service as always as I travel this route very frequently.The staff are very professional and always take pride in their appearance/uniform.The luggage allowance on board is a major positive. | 5 |
Jet2.com | Excellent service as always very friendly and helpful | 5 |
Jet2.com | Excellent service as always with Jet2 | 5 |
Jet2.com | Excellent service as always 👠| 5 |
Jet2.com | Excellent service as always! Thank you Jet2 🥰 | 5 |
EasyJet | Excellent service as always, everything sorted | 5 |
Jet2.com | Excellent service as always, would not use anyone else. | 5 |
Jet2.com | Excellent service as always. Easy to book. Flight was prompt. Staff excellent. | 5 |
Jet2.com | Excellent service as always. Great staff, quick service on board.Flights on time with good ground staff | 5 |
Jet2.com | Excellent service as always. Polite staff. | 5 |
Jet2.com | Excellent service as my wife is disabled they couldn't have done anymore to make it easier for us. | 5 |
Jet2.com | Excellent service as usual | 5 |
Jet2.com | Excellent service as usual , on time friendly staff and comfy plane . | 5 |
Jet2.com | Excellent service as usual but because of the price of flights next year i am afraid am am probably flying with one of you competitors | 5 |
Jet2.com | Excellent service as usual despite the delay | 5 |
Jet2.com | Excellent service as usual from jet2 my only gripe is paying for upfront legroom seats and then being trampled by people queuing for the toilet | 4 |
Jet2.com | Excellent service as usual, we always use Jet 2. | 5 |
Jet2.com | Excellent service as usual. Airports too - very efficient. | 5 |
Jet2.com | Excellent service as usual. Helpful efficient pleasant staff. | 5 |
Jet2.com | Excellent service as usual. J2 are like the good old fashioned airlines. Cabin crew look and act professional, flight deck give good updates during the flight! You don't feel as though you're on a bus journey! | 5 |
Jet2.com | Excellent service as usual.Only had flights this time, but already booked package for March. | 5 |
Jet2.com | Excellent service as usual.With a slight delay on the return flight the pilot was very honest in explaining it was due to Jet2.Absolutely fineThe honesty was greatly appreciated. | 5 |
Jet2.com | Excellent service as usualThank you | 5 |
Grupo AirFrance-KLM | Excellent service at Bengaluru. Due to the short time in b/w transfers one bag did not arrive. However Air France had already sent a list of missing baggage and they informed us whilst we were at the luggage carousel, this saving us time. They tracked where our baggage was and sent it on the next flight. It arrived safely. Very helpful staff at Bengaluru who helped us when we were tired and stressed. Thank you Air France! Re food though it's a different review as the quality was poor, food passed off as Indian, really wasn't food any Indian would eat! | 7 |
Jet2.com | Excellent service at Manchester airport check in desk. Excellent again in Prague and onboard. Nice touch to see the staff helping sort luggage out on the conveyor belt so travellers could remove bags safely and easily. Ryanair should take note! | 5 |
Jet2.com | Excellent service at both airport. Very fast check in. Staff very friendly and knowledgeable.Website easy to use | 5 |
Jet2.com | Excellent service at every stage of journey | 5 |
Jet2.com | Excellent service at the airport friendly and helpful and also extremely quick going through check in. Same on return flight very pleasant staff and great flights. Would certainly recommend this airline again | 5 |
Jet2.com | Excellent service before and during the flight. Twilight bag drop, removed the stress of an early flight. | 5 |
Grupo IAG | Excellent service both on the ground and on board - while their first class product might not be leading edge, the service around the entire experience was well worth the cost of the ticket. The Concorde room at Heathrow is well managed and a great place to relax prior to the trip. Flight was slightly delayed out of Heathrow but arrived on schedule in Johannesburg. | 9 |
Jet2.com | Excellent service both ways - we were early if anything! | 5 |
Jet2.com | Excellent service both ways better than TUI | 5 |
Grupo IAG | Excellent service by British Airways November 12th 2023 to Bermuda & return to England on the 6th December 2023. I hadn't been on a flight for around 17 and a half years so was a bit nervous. The Cabin Crew went out of their way to reassure me.Great service. Very happy! | 5 |
EasyJet | Excellent service by Zaid, very helpful and patientThank you | 5 |
Jet2.com | Excellent service by all Jet2 staff,from airport staff( extremely helpful with my disability),to cabin crew ,couldn't ask for more,really fods make a difference when taking the amount of flights I have to. | 5 |
Jet2.com | Excellent service by far would like to see flights from East Midlands airport to Almeria all year round | 5 |
Jet2.com | Excellent service by friendly staff | 5 |
Jet2.com | Excellent service by staff in both airports and on the flight. | 5 |
Jet2.com | Excellent service can't fault the hole experience | 5 |
EasyJet | Excellent service changing a name spelt incorrect. Thank you | 5 |
Jet2.com | Excellent service especially as the weather was bad.Fantastic staff. | 5 |
Jet2.com | Excellent service fast and reliable at both airports.Had to wait a short while on arriving back in Manchester airport due to lots of planes waiting to get to hubs.Staff very pleasant and friendly | 4 |
Jet2.com | Excellent service flight left on time , plenty of food and drink on board and duty free fully stocked . Friendly staff on board can't fault Jet2 at all | 5 |
Jet2.com | Excellent service for myself who requires airport assistance. Staff are so friendly and helpful. | 5 |
Jet2.com | Excellent service for two passengers who needed special assistance. Without this level of service we would find travelling very difficult now that we are in our eighties. Many thanks | 5 |
EasyJet | Excellent service from Ahmad. So helpful and polite with the service he provided today. In the words of Arnie 'I'll be back'. | 5 |
Jet2.com | Excellent service from JET2 on the ground and during both flights | 5 |
Jet2.com | Excellent service from Jet2 Flights, this is the first time I have used this company and I was very happy with the service, comfortable flight, lovely cabin crew, I ordered the meals as extra and thought the meals were lovely one of the best meals on a plane I've had, the flight home was even early landing, will definitely use again and would highly recommend to all. | 5 |
Jet2.com | Excellent service from Jet2 as usual. Flight on time. Staff helpful. Be good if some of the veggie meals were gluten free; eg. Veggie/dhal curry and rice; nut roast and potatoes. Too often the veggie option is pasta and tomato sauce which apart from excluding veggie passengers with coeliac disease also provides inadequate protein. A little adjustment to your menus would maximise inclusivity! | 5 |
Jet2.com | Excellent service from Jet2 but the return flight from Lanzarote was completely ruined by the appalling behaviour of the children in the seats behind us. The passenger next to me, I believe a retired policeman, described it as the flight from hell. When I mentioned the behaviour to the parent sitting with them I was met with an outburst of hysterical foul mouthed abuse. Sad to say rather than sympathise with me the cabin crew sympathised with the parent instead. | 4 |
Jet2.com | Excellent service from Jet2 cabin staff Brad and Justin on Thurs 27th March 3-15 from Las Palmas to Leeds. As a disabled passenger they took very good care of me from boarding to disembarkation. Full marks | 5 |
Jet2.com | Excellent service from Jet2 staff with assisted travel at Birmingham. Good but Not quite so good at Thessaloniki. Cabin crew very good. Both flights were late but flight crew recovered much of the time. | 4 |
Jet2.com | Excellent service from Jet2 staff, both at Liverpool outbound and Faro return. Both flights trouble free and on time. Highly recommend Jet2. | 5 |
Jet2.com | Excellent service from Jet2, from the point of booking to the return flight.Only reason 5 stars not given is due to the rising cost of flights in the last 18 months. | 4 |
EasyJet | Excellent service from Mohammed, knowledgeable and very professional. | 5 |
EasyJet | Excellent service from Thobeka, thank you.10/10 | 5 |
EasyJet | Excellent service from Yvonne in customer service. Due to a medical emergency back in the Uk she rearranged our flights so we could get back to the Uk that evening.This was also done without any charges and provided great reassurance in the hour of need. | 5 |
Jet2.com | Excellent service from a very capable cabin crew.Captain kept us informed at all times. | 5 |
Jet2.com | Excellent service from all the staff. Good flight times | 5 |
EasyJet | Excellent service from beginning to end. Very helpful with the issues I was experiencing. | 5 |
Jet2.com | Excellent service from boarding to in flight meals and service. Swift baggage return | 5 |
Jet2.com | Excellent service from booking into existing the plane. | 5 |
Jet2.com | Excellent service from booking through to flights | 5 |
Jet2.com | Excellent service from booking to flight. Booking was easy and straightforward, reminders were timely about our flight details and booking. Boarding was easy and straightforward with helpful staff. Service onboard was excellent and staff were knowledgeable and friendly. | 5 |
Jet2.com | Excellent service from booking to landing. The flights were on time and all staff gave a great service. The seats on the plane were comfortable. | 5 |
Jet2.com | Excellent service from cabin crew | 5 |
Jet2.com | Excellent service from check in to arrival!! My husband uses a stick as his knees are arthritic, all staff were very attentive!! | 5 |
Jet2.com | Excellent service from check in to arriving at our destination. Friendly staff, good communication | 5 |
Jet2.com | Excellent service from check in to reaching our destination and home again .Lovely staff . Very friendly and all seemed happy to be at work .Communication excellent.Nothing was a bother to them .Would highly recommend. | 5 |
Jet2.com | Excellent service from friendly and efficient staff who always treat passengers with the utmost courtesy. I have nothing but praise for the service they offer, thank you. | 5 |
Jet2.com | Excellent service from ground and cabin crew information given when required 30 minutes leaving Tenerife but the time was made up arrived in Glasgow at stated time | 5 |
Jet2.com | Excellent service from ground staff at LBA and cabin crew during flights.Very pleased with our first experience of Jet2 | 5 |
Jet2.com | Excellent service from jet2 ground crew both ends (U.K. & Hungary).& excellent service from cabin crew & good information from pilot.Would highly recommend this airline. | 5 |
Jet2.com | Excellent service from jet2 staff and great app | 5 |
Jet2.com | Excellent service from polite people love jet 2 !!! | 5 |
Lufthansa | Excellent service from staff that went the extra mile longhaul (even in economy).Miles & More is also a handy addition, for use in Duty Free or on flights etc.Both the Lufthansa app and Miles & More app I found equally good. | 5 |
Jet2.com | Excellent service from staff who go the 'extra mile '. Comfortable seats. Good communication. | 5 |
Jet2.com | Excellent service from staff who were always about to help. As always the service was spot on and we felt comfortable travelling with Jet2 as always. | 5 |
Jet2.com | Excellent service from start of booking to arriving back in uk. | 5 |
Jet2.com | Excellent service from start to finish | 5 |
EasyJet | Excellent service from start to finish made a mistake when booking extra bags and was sorted without a problem thanks again. | 5 |
Jet2.com | Excellent service from start to finish the staff seemed pleased to help | 5 |
Jet2.com | Excellent service from start to finish ðŸ‘👠| 5 |
Jet2.com | Excellent service from start to finish, fast and efficient check in, friendly staff, definitely a cut above the competition, many thanks | 5 |
Jet2.com | Excellent service from start to finish, highly recommend by my husband and myself. Staff very helpful throughout the flight. | 5 |
Jet2.com | Excellent service from start to finish, staff are always amazing, we will continue to shop with Jet2 as we always have for the last 15 years.Never any issues.Loving the three part payments on flights now. | 5 |
Jet2.com | Excellent service from start to finish, the staff were wonderful. Starting with the mobility assist, to check in, security, airplane staff.Then the staff at the other end who ame to assist, getting us off the plane.The security staff and then transfer help and staff. I could not even contemplate going without your help. Thank you so much I really appreciated everything that you do for me. | 5 |
Jet2.com | Excellent service from start to finish, very helpful cheerful staff in the airport and fantastic crew. | 5 |
Jet2.com | Excellent service from start to finish. | 5 |
Jet2.com | Excellent service from start to finish. A little more costly than other airlines, but worth it! | 5 |
Jet2.com | Excellent service from start to finish. Flight was on time both ways | 5 |
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