Airline
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Review
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Rating
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10
Jet2.com
Excellent service and professionalism from the UK to Alicante. The return journey was not quite the same experience. A bit of a free for all if I am perfectly honest. Why not call seat groups in order as your staff did at Stansted. It works really well. Other than that I do enjoy travelling with Jet2 as opposed to the other airlines to my destinations. So, a bit of tweaking and your a 5 star
4
Jet2.com
Excellent service and reliable thanks
5
EasyJet
Excellent service and sorted the problem out easily
5
Jet2.com
Excellent service and speed
5
Jet2.com
Excellent service and staff, both outbound and inbound.
5
Jet2.com
Excellent service and very personable staff
5
Jet2.com
Excellent service apart from running out of tonics. Overall very good.
5
Jet2.com
Excellent service as always
5
Jet2.com
Excellent service as always .There are always plenty Jet2 staff at airports to help if needed.Staff on board always very helpful too !!
5
Jet2.com
Excellent service as always as I travel this route very frequently.The staff are very professional and always take pride in their appearance/uniform.The luggage allowance on board is a major positive.
5
Jet2.com
Excellent service as always very friendly and helpful
5
Jet2.com
Excellent service as always with Jet2
5
Jet2.com
Excellent service as always 👏
5
Jet2.com
Excellent service as always! Thank you Jet2 🥰
5
EasyJet
Excellent service as always, everything sorted
5
Jet2.com
Excellent service as always, would not use anyone else.
5
Jet2.com
Excellent service as always. Easy to book. Flight was prompt. Staff excellent.
5
Jet2.com
Excellent service as always. Great staff, quick service on board.Flights on time with good ground staff
5
Jet2.com
Excellent service as always. Polite staff.
5
Jet2.com
Excellent service as my wife is disabled they couldn't have done anymore to make it easier for us.
5
Jet2.com
Excellent service as usual
5
Jet2.com
Excellent service as usual , on time friendly staff and comfy plane .
5
Jet2.com
Excellent service as usual but because of the price of flights next year i am afraid am am probably flying with one of you competitors
5
Jet2.com
Excellent service as usual despite the delay
5
Jet2.com
Excellent service as usual from jet2 my only gripe is paying for upfront legroom seats and then being trampled by people queuing for the toilet
4
Jet2.com
Excellent service as usual, we always use Jet 2.
5
Jet2.com
Excellent service as usual. Airports too - very efficient.
5
Jet2.com
Excellent service as usual. Helpful efficient pleasant staff.
5
Jet2.com
Excellent service as usual. J2 are like the good old fashioned airlines. Cabin crew look and act professional, flight deck give good updates during the flight! You don't feel as though you're on a bus journey!
5
Jet2.com
Excellent service as usual.Only had flights this time, but already booked package for March.
5
Jet2.com
Excellent service as usual.With a slight delay on the return flight the pilot was very honest in explaining it was due to Jet2.Absolutely fineThe honesty was greatly appreciated.
5
Jet2.com
Excellent service as usualThank you
5
Grupo AirFrance-KLM
Excellent service at Bengaluru. Due to the short time in b/w transfers one bag did not arrive. However Air France had already sent a list of missing baggage and they informed us whilst we were at the luggage carousel, this saving us time. They tracked where our baggage was and sent it on the next flight. It arrived safely. Very helpful staff at Bengaluru who helped us when we were tired and stressed. Thank you Air France! Re food though it's a different review as the quality was poor, food passed off as Indian, really wasn't food any Indian would eat!
7
Jet2.com
Excellent service at Manchester airport check in desk. Excellent again in Prague and onboard. Nice touch to see the staff helping sort luggage out on the conveyor belt so travellers could remove bags safely and easily. Ryanair should take note!
5
Jet2.com
Excellent service at both airport. Very fast check in. Staff very friendly and knowledgeable.Website easy to use
5
Jet2.com
Excellent service at every stage of journey
5
Jet2.com
Excellent service at the airport friendly and helpful and also extremely quick going through check in. Same on return flight very pleasant staff and great flights. Would certainly recommend this airline again
5
Jet2.com
Excellent service before and during the flight. Twilight bag drop, removed the stress of an early flight.
5
Grupo IAG
Excellent service both on the ground and on board - while their first class product might not be leading edge, the service around the entire experience was well worth the cost of the ticket. The Concorde room at Heathrow is well managed and a great place to relax prior to the trip. Flight was slightly delayed out of Heathrow but arrived on schedule in Johannesburg.
9
Jet2.com
Excellent service both ways - we were early if anything!
5
Jet2.com
Excellent service both ways better than TUI
5
Grupo IAG
Excellent service by British Airways November 12th 2023 to Bermuda & return to England on the 6th December 2023. I hadn't been on a flight for around 17 and a half years so was a bit nervous. The Cabin Crew went out of their way to reassure me.Great service. Very happy!
5
EasyJet
Excellent service by Zaid, very helpful and patientThank you
5
Jet2.com
Excellent service by all Jet2 staff,from airport staff( extremely helpful with my disability),to cabin crew ,couldn't ask for more,really fods make a difference when taking the amount of flights I have to.
5
Jet2.com
Excellent service by far would like to see flights from East Midlands airport to Almeria all year round
5
Jet2.com
Excellent service by friendly staff
5
Jet2.com
Excellent service by staff in both airports and on the flight.
5
Jet2.com
Excellent service can't fault the hole experience
5
EasyJet
Excellent service changing a name spelt incorrect. Thank you
5
Jet2.com
Excellent service especially as the weather was bad.Fantastic staff.
5
Jet2.com
Excellent service fast and reliable at both airports.Had to wait a short while on arriving back in Manchester airport due to lots of planes waiting to get to hubs.Staff very pleasant and friendly
4
Jet2.com
Excellent service flight left on time , plenty of food and drink on board and duty free fully stocked . Friendly staff on board can't fault Jet2 at all
5
Jet2.com
Excellent service for myself who requires airport assistance. Staff are so friendly and helpful.
5
Jet2.com
Excellent service for two passengers who needed special assistance. Without this level of service we would find travelling very difficult now that we are in our eighties. Many thanks
5
EasyJet
Excellent service from Ahmad. So helpful and polite with the service he provided today. In the words of Arnie 'I'll be back'.
5
Jet2.com
Excellent service from JET2 on the ground and during both flights
5
Jet2.com
Excellent service from Jet2 Flights, this is the first time I have used this company and I was very happy with the service, comfortable flight, lovely cabin crew, I ordered the meals as extra and thought the meals were lovely one of the best meals on a plane I've had, the flight home was even early landing, will definitely use again and would highly recommend to all.
5
Jet2.com
Excellent service from Jet2 as usual. Flight on time. Staff helpful. Be good if some of the veggie meals were gluten free; eg. Veggie/dhal curry and rice; nut roast and potatoes. Too often the veggie option is pasta and tomato sauce which apart from excluding veggie passengers with coeliac disease also provides inadequate protein. A little adjustment to your menus would maximise inclusivity!
5
Jet2.com
Excellent service from Jet2 but the return flight from Lanzarote was completely ruined by the appalling behaviour of the children in the seats behind us. The passenger next to me, I believe a retired policeman, described it as the flight from hell. When I mentioned the behaviour to the parent sitting with them I was met with an outburst of hysterical foul mouthed abuse. Sad to say rather than sympathise with me the cabin crew sympathised with the parent instead.
4
Jet2.com
Excellent service from Jet2 cabin staff Brad and Justin on Thurs 27th March 3-15 from Las Palmas to Leeds. As a disabled passenger they took very good care of me from boarding to disembarkation. Full marks
5
Jet2.com
Excellent service from Jet2 staff with assisted travel at Birmingham. Good but Not quite so good at Thessaloniki. Cabin crew very good. Both flights were late but flight crew recovered much of the time.
4
Jet2.com
Excellent service from Jet2 staff, both at Liverpool outbound and Faro return. Both flights trouble free and on time. Highly recommend Jet2.
5
Jet2.com
Excellent service from Jet2, from the point of booking to the return flight.Only reason 5 stars not given is due to the rising cost of flights in the last 18 months.
4
EasyJet
Excellent service from Mohammed, knowledgeable and very professional.
5
EasyJet
Excellent service from Thobeka, thank you.10/10
5
EasyJet
Excellent service from Yvonne in customer service. Due to a medical emergency back in the Uk she rearranged our flights so we could get back to the Uk that evening.This was also done without any charges and provided great reassurance in the hour of need.
5
Jet2.com
Excellent service from a very capable cabin crew.Captain kept us informed at all times.
5
Jet2.com
Excellent service from all the staff. Good flight times
5
EasyJet
Excellent service from beginning to end. Very helpful with the issues I was experiencing.
5
Jet2.com
Excellent service from boarding to in flight meals and service. Swift baggage return
5
Jet2.com
Excellent service from booking into existing the plane.
5
Jet2.com
Excellent service from booking through to flights
5
Jet2.com
Excellent service from booking to flight. Booking was easy and straightforward, reminders were timely about our flight details and booking. Boarding was easy and straightforward with helpful staff. Service onboard was excellent and staff were knowledgeable and friendly.
5
Jet2.com
Excellent service from booking to landing. The flights were on time and all staff gave a great service. The seats on the plane were comfortable.
5
Jet2.com
Excellent service from cabin crew
5
Jet2.com
Excellent service from check in to arrival!! My husband uses a stick as his knees are arthritic, all staff were very attentive!!
5
Jet2.com
Excellent service from check in to arriving at our destination. Friendly staff, good communication
5
Jet2.com
Excellent service from check in to reaching our destination and home again .Lovely staff . Very friendly and all seemed happy to be at work .Communication excellent.Nothing was a bother to them .Would highly recommend.
5
Jet2.com
Excellent service from friendly and efficient staff who always treat passengers with the utmost courtesy. I have nothing but praise for the service they offer, thank you.
5
Jet2.com
Excellent service from ground and cabin crew information given when required 30 minutes leaving Tenerife but the time was made up arrived in Glasgow at stated time
5
Jet2.com
Excellent service from ground staff at LBA and cabin crew during flights.Very pleased with our first experience of Jet2
5
Jet2.com
Excellent service from jet2 ground crew both ends (U.K. & Hungary).& excellent service from cabin crew & good information from pilot.Would highly recommend this airline.
5
Jet2.com
Excellent service from jet2 staff and great app
5
Jet2.com
Excellent service from polite people love jet 2 !!!
5
Lufthansa
Excellent service from staff that went the extra mile longhaul (even in economy).Miles & More is also a handy addition, for use in Duty Free or on flights etc.Both the Lufthansa app and Miles & More app I found equally good.
5
Jet2.com
Excellent service from staff who go the 'extra mile '. Comfortable seats. Good communication.
5
Jet2.com
Excellent service from staff who were always about to help. As always the service was spot on and we felt comfortable travelling with Jet2 as always.
5
Jet2.com
Excellent service from start of booking to arriving back in uk.
5
Jet2.com
Excellent service from start to finish
5
EasyJet
Excellent service from start to finish made a mistake when booking extra bags and was sorted without a problem thanks again.
5
Jet2.com
Excellent service from start to finish the staff seemed pleased to help
5
Jet2.com
Excellent service from start to finish 👍👍
5
Jet2.com
Excellent service from start to finish, fast and efficient check in, friendly staff, definitely a cut above the competition, many thanks
5
Jet2.com
Excellent service from start to finish, highly recommend by my husband and myself. Staff very helpful throughout the flight.
5
Jet2.com
Excellent service from start to finish, staff are always amazing, we will continue to shop with Jet2 as we always have for the last 15 years.Never any issues.Loving the three part payments on flights now.
5
Jet2.com
Excellent service from start to finish, the staff were wonderful. Starting with the mobility assist, to check in, security, airplane staff.Then the staff at the other end who ame to assist, getting us off the plane.The security staff and then transfer help and staff. I could not even contemplate going without your help. Thank you so much I really appreciated everything that you do for me.
5
Jet2.com
Excellent service from start to finish, very helpful cheerful staff in the airport and fantastic crew.
5
Jet2.com
Excellent service from start to finish.
5
Jet2.com
Excellent service from start to finish. A little more costly than other airlines, but worth it!
5
Jet2.com
Excellent service from start to finish. Flight was on time both ways
5