Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Jet2.com | Excellent service from start to finish. Flights on time. Good gate position. | 5 |
Jet2.com | Excellent service from start to finish. Great bag drop facility at Edinburgh Airport. | 5 |
Jet2.com | Excellent service from start to finish. Helpful on line staff, in resort staff and on plane | 5 |
Jet2.com | Excellent service from start to finish. The pilot and all staff were extremely friendly and professional throughout the flights both waysWill definitely recommend Jet 2 to all my family and friendsThank you | 5 |
Jet2.com | Excellent service from start to finish.Both flights to Malaga & return to Birmingham were faultless. | 5 |
Jet2.com | Excellent service from start to finish.From booking my holiday to return flight. | 5 |
Jet2.com | Excellent service from team. I arrived late to airport and they made special efforts to ensure I made my flight . Always my preferred airline | 5 |
Jet2.com | Excellent service from the team throughout from booking to completing my trip | 5 |
EasyJet | Excellent service from worker in another department. Issue resolved | 5 |
Jet2.com | Excellent service going out from BHX.Late take of from AGP, but at least we were kept informed. | 5 |
Jet2.com | Excellent service indeed. Very good crew briefings. Good flying and excellent in flight service. | 5 |
Jet2.com | Excellent service just gets better every time i think it must be over 30times travelling to faro thanks again look forward to April 2025 | 5 |
Grupo IAG | Excellent service levels, proactive crew and superb food and beverages. I found all aspects of the service to be superior to BA business class, even the new BA Club Suites. First Class felt exclusive, the dedicated crew were clearly used to working the premium cabin, enjoying their work, were proactive, friendly, very respectful and the food and beverage offering a considerable step up from business class. The seat, with sliding double doors was spacious, well designed and very comfortable. British Airways offered a solid First Class service, from Concorde Lounge to boarding (which was actually by group number for a change) to the very warm and genuine welcome on boarding. A consistent, solid, comfortable service from start to finish and if the price was right, I would not hesitate to book First Class with British Airways again. | 10 |
Jet2.com | Excellent service n friendly staff , on time n lots of room on board | 5 |
EasyJet | Excellent service obtaining a refund. I needed to clarify one point by phone. When I found a phone number it was quickly answered.Thumbs up to EasyJet when all this covid is over I will be a customer for life. | 5 |
Turkish Airlines | Excellent service on board and amazing catering. They are working hard to improve their service. The culture of serving tea is amazing. | 10 |
Jet2.com | Excellent service on board plenty of leg room compared to other airlines especially tui | 5 |
Jet2.com | Excellent service on board the aircraft.Flight deck kept us informed with regular updates | 5 |
Jet2.com | Excellent service on boardExcellent looking after my wife in wheelchair service | 5 |
Jet2.com | Excellent service on both flights, especially the return one. Always choose JET 2, already booked flights for next year. | 5 |
Grupo AirFrance-KLM | Excellent service on flights from Leeds to Canada via Amsterdam. Friendly staff, spacious clean planes and nice food. | 5 |
EasyJet | Excellent service on live chat when I was having problems adding my booking and purchasing additional luggage. Yara was SO helpful and answered my many questions patiently and quickly. Thank you! | 5 |
Jet2.com | Excellent service on the flights as always | 5 |
Jet2.com | Excellent service on the planes and check in very efficient good friendly staff. | 5 |
Jet2.com | Excellent service once again | 5 |
Jet2.com | Excellent service outbound and inbound | 5 |
Jet2.com | Excellent service polite friendly aircrew special assistance spot on both flights great | 5 |
Jet2.com | Excellent service polite staff very enjoyable experience | 5 |
EasyJet | Excellent service problem resolved very swiftly | 5 |
Jet2.com | Excellent service provided, amazing friendly staff | 5 |
Jet2.com | Excellent service regarding special assistance at airport and plane xx | 5 |
Jet2.com | Excellent service staff always very helpfulAlways fly jet2 | 5 |
Jet2.com | Excellent service staff helpful and friendly. | 5 |
Jet2.com | Excellent service staff were brilliant | 5 |
Jet2.com | Excellent service there assitance great way out and not stressfull ..way home a nite mare | 5 |
Jet2.com | Excellent service thouuhout | 5 |
Jet2.com | Excellent service through out both flights definitely will fly with jet2 again clean fresh happy flights | 5 |
Jet2.com | Excellent service throughout | 5 |
Jet2.com | Excellent service throughout - check in, flights, information. All good friendly staff, very efficient. Good value | 5 |
Jet2.com | Excellent service throughout but have to deduct one star for 'comfort'. Flew from Birmingham on the new plane and can honestly say the seats are the most uncomfortable seats I have ever sat in on a flight. On the return journey sat in 1D and that was horrendous - built in table which doesn't extend far enough and seatbelt fastener tucked away down side making it awkward to fasten. Not worth the extra money now to sit there. | 4 |
Jet2.com | Excellent service throughout the flight from very pleasant, helpful & attentive cabin staff. | 5 |
Turkish Airlines | Excellent service throughout this 11 hour flight from Atlanta to Istanbul. Everything was great in economy class. IFE excellent, food service, frequency and choices exceeded expectations. Cabin crew attentive and went out of their way to deliver excellent customer service. I'm so glad I flew with Turkish Airlines. | 8 |
Jet2.com | Excellent service throughout, checking in lovely helpful staff. Flight times were good and great service on board flight. I find Jet2 have the best economy flights | 5 |
Jet2.com | Excellent service throughout, especially as my wife needs wheelchair assistance. | 5 |
Jet2.com | Excellent service throughout, love the number of staff available and their friendliness | 5 |
Jet2.com | Excellent service throughout. Looking to book for next year | 5 |
Jet2.com | Excellent service throughout. Well done, Jet2 - first choice of airline. | 5 |
Jet2.com | Excellent service time after time we travel woth large groups of special needs adults we find them as good as virgin x | 5 |
Jet2.com | Excellent service very friendly staff and a very smooth flight | 5 |
Ryanair | Excellent service with a need to change ticket from maiden to married name - reasonable, efficient, speedy - THIS is what keeps customers coming back, Ryanair! Not my other experiences of shall we say, 'resistance' to sorting out problems. | 5 |
Jet2.com | Excellent service with extremely attentive staff and a pilot with a sense of humour | 5 |
Jet2.com | Excellent service with friendly ground and cabin crew. Good hold luggage allowance. Convenient departure time.Sadly, in my experience of 4 return trips over the last 2 years, the Saturday service from Manchester to Pisa runs late or very late. | 4 |
Jet2.com | Excellent service with friendly staff | 5 |
Jet2.com | Excellent service would definitely recommend Jet 2 no delays in check in and collecting luggage at both ends | 5 |
Jet2.com | Excellent service x | 5 |
Jet2.com | Excellent service! | 5 |
EasyJet | Excellent service!! | 5 |
Iberia | Excellent service!!! | 5 |
EasyJet | Excellent service!My query was responded to quickly and in full - thank you EasyJet. | 5 |
EasyJet | Excellent service!Very pleased overall with the service | 5 |
Turkish Airlines | Excellent service, I took my mother on a trip to that beautiful country and it started with an amazing experience by Turkish Airlines. Thank you!! Excellent food, excellent flight, excellent customer service, best flight ever thank you again! | 5 |
Jet2.com | Excellent service, all on time. Very efficient. | 5 |
Jet2.com | Excellent service, all round | 5 |
Jet2.com | Excellent service, all staff friendly and efficient. Very often time is made up if departure delay is encountered. I always use Jet2 for reasons given above. | 5 |
Jet2.com | Excellent service, as always. Particularly at both airports where passengers were processed very quicklyOnly issue is that they appear to be getting expensive when prices are compared with their competitors. | 5 |
Jet2.com | Excellent service, booking system and flights.Presumably new planes are in use and have theMost uncomfortable seats of any airline we have ever flown on . This was reiterated by every passenger we spoke to . | 3 |
Jet2.com | Excellent service, cabin crew very pleasant and helpful. | 5 |
Jet2.com | Excellent service, comfortable and friendly | 5 |
Jet2.com | Excellent service, everyone so polite.10kgs free baggage | 5 |
EasyJet | Excellent service, fast response and great customer service | 5 |
Jet2.com | Excellent service, flight back was one of the best I've ever had, very happy with service | 5 |
EasyJet | Excellent service, flight cancelled, refund offered and processed within a few weeks. Given the volume of refunds in the industry I was very impressed by the speed of service and will definitely book with Easy jet again. | 5 |
Jet2.com | Excellent service, flights on time and reliable. Can highly recommended Jet2. | 5 |
Jet2.com | Excellent service, flights on time, staff helpful, comfortable flight | 5 |
Jet2.com | Excellent service, flights on time. Friendly helpful staff on the plane and in the airport. Plenty of opportunity for drinks and food during the flight.A comfortable amount of leg room in the cabin. | 5 |
Jet2.com | Excellent service, from start to finish | 5 |
Jet2.com | Excellent service, good food and drink choices | 5 |
Jet2.com | Excellent service, great cabin crew that did their upmost to ensure that we had a great experience | 5 |
Jet2.com | Excellent service, great friendly staff! Good services offered onboard. | 5 |
Grupo AirFrance-KLM | Excellent service, nice staff, Good meal and reasonable choice of wines and other alcoholic beverages. The flight was delayed but recovered en-route and arrived on-time. The seat was comfortable, 180 degrees reclining, could sleep well. Entertainment screen with recently released movies. Very happy with KLM! | 10 |
Jet2.com | Excellent service, nice well manners and helpful staff. | 5 |
Jet2.com | Excellent service, on time and good value | 5 |
Jet2.com | Excellent service, on time and smooth. Highly recommend Jet2. | 5 |
Jet2.com | Excellent service, on time, comfortable seating area. Thankyou. | 5 |
Jet2.com | Excellent service, on time, no fuss and friendly helpful staff. Well done! | 5 |
Jet2.com | Excellent service, pleasant staff, clean aircraft | 5 |
Jet2.com | Excellent service, polite and friendly staff | 5 |
Jet2.com | Excellent service, polite friendly staff. Nothing too much trouble. Already booked 3 more flights | 5 |
EasyJet | Excellent service, problem resolved | 5 |
Jet2.com | Excellent service, prompt departure time, lovely staff, a very pleasant journry | 5 |
Jet2.com | Excellent service, regular updates on flight. Newcastle to Malaga last week speedy boarding. Very pleasant professional cabin crew and staff. Clean aeroplane. Would highly recommended Jet 2 flights. | 5 |
Jet2.com | Excellent service, so helpful. I had to request assisted travel for my husband, and Rachel, the young lady I WhatsApp'd with was so helpful and sorted it all out for me. Excellent service yet again from Jet2. | 5 |
Jet2.com | Excellent service, staff and flight times.We were caught up in the CrowdStrike travel issues on 19th July 24. We had boarded the plane on time and the captain came out of the cockpit and gave a fantastic talk explaining the issues we were up against and what was happening around the world. He had us already for the time slot and we had minimum disruption and delay.The staff are obviously well trained making flight travel as easy and comfortable as possible. They are the best airline for European travel in my opinion. I always choose them when possible. | 5 |
Jet2.com | Excellent service, staff and food!Staff could not have done more to make the flight comfortable! | 5 |
Jet2.com | Excellent service, staff lovely and very pleasant | 5 |
EasyJet | Excellent service, supporting me and tailored the help to my needs. | 5 |
EasyJet | Excellent service, thanks very much. | 5 |
EasyJet | Excellent service, very helpful agent | 5 |
EasyJet | Excellent service, very helpful, thank you | 5 |
Jet2.com | Excellent service,from arriving at the airport through to arriving at our destination | 5 |
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