Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
EasyJet | Excellent service,made booking simple and easy and they very kindly give you your deposit back as credit if you cancel one holiday so you can put it towards another trip.Most holiday companys will just take your money | 5 |
Turkish Airlines | Excellent service,staff is fantastic,the confort of the airplanes are the best and the food it's dellicious | 5 |
Jet2.com | Excellent service- staff very professional and work hard- all fantastic- will definitely consider Jet2 as a future carrierðŸ‘ðŸ‘👠| 5 |
Jet2.com | Excellent service. | 5 |
EasyJet | Excellent service. Cannot believe I received such good admin support at 22.30! Thank you | 5 |
EasyJet | Excellent service. Easyjet were so flexible during COVID and provided us with vouchers when we had to cancel last minute due to restrictions. While lots of flights were cancelled during COVID, this was due to the continuous moving of restrictions. We flew last year to our destination with BA who kept a flight running when restrictions to France relaxed last minute. Used our vouchers to Paris this year and all went well with friendly service. Doing their best with short staff. | 5 |
EasyJet | Excellent service. Engaged very quickly and sorted out issue | 5 |
Jet2.com | Excellent service. Flight left on time. In-flight very service friendly and efficient good choice of food and drinks. Seats comfy. Main reason for choosing Jet2 over rivals was the flight times suited us better no graveyard shift flights!! | 5 |
Jet2.com | Excellent service. Flight on time | 5 |
Jet2.com | Excellent service. Flights on time | 5 |
Jet2.com | Excellent service. Flights were on time | 5 |
Jet2.com | Excellent service. Friendly and helpful staff | 5 |
Jet2.com | Excellent service. Full Information throughout the flights and airport service | 5 |
Jet2.com | Excellent service. Good value for money which Includes Hand luggage. I'm always impressed by the quick turnaround from the plane landing to next passengers boarding. Jet2 is my first choice for flights. Minimal delays over the past 20 yrs | 5 |
EasyJet | Excellent service. Have used Easyjet multiple times every year for ages, always great but the test came when I had to cancel for health reasons. After initial delay where I'd not uploaded info. correctly, they called me and resolved the issue to my satisfaction. Happy customer. | 5 |
EasyJet | Excellent service. I had three separate bookings, all of which were cancelled, and I requested refunds via the cancellation emails. All refunds received within 2 months. | 5 |
Jet2.com | Excellent service. No flaws. Crew extremely efficient and friendly. | 5 |
Jet2.com | Excellent service. No problems checking in at home and abroad. Plenty of helpful staff at airports. | 4 |
EasyJet | Excellent service. Our holiday had fallen into a Red zone under the traffic light system. Within a couple of hours we had an email from Easyjet detailing how to transfer a booking or simply receive a refund. Well done. So much better than other large holiday groups from whom I have received appalling "service" in the past. | 5 |
Ryanair | Excellent service. Outbound flight works like clockwork. Return flight delayed by 30 min due to fault in UK SYSTEM but received regular update. All staff helpful friendly and welcoming. | 5 |
Jet2.com | Excellent service. Plenty of friendly smiling staff who all knew what they were doing and all were very helpful 😊 | 5 |
Jet2.com | Excellent service. Professional crew far exceeded my expectations. There was a medical emergency on board which they handled flawlessly. Clean cabin, courteous crew, on-time flight. Would definitely fly with them again. | 5 |
Wizz Air | Excellent service. Smooth check-in, no line, fast track at the airport for an extra 5 euro. Flight on time. Friendly staff, paid on-board catering. Overall a pleasant experience with this airline. | 10 |
Jet2.com | Excellent service. Staff on both flights and at both airports were very helpful and professional. | 5 |
EasyJet | Excellent service. Thank you | 5 |
Jet2.com | Excellent service. Very friendly staff. Plane on time. Very comfortable experience. Excellent coffee!! | 5 |
EasyJet | Excellent service. Very professional, kind and swift! | 5 |
EasyJet | Excellent service. Very well explained question. Very friendly and available agent | 5 |
EasyJet | Excellent service. very clear | 5 |
Jet2.com | Excellent service...decent leg room...737 -800 to Faro and back...been on Ryanair, easy jet before...1st time on jet 2 and it was brilliant..best ever..going to be using Jet 2 from now on...especially for a person who is nervous of flying..you guys are A+++++..well done ..keep it up.. | 5 |
Jet2.com | Excellent serviceFriendly staff | 5 |
Jet2.com | Excellent serviceand communication everything on time staff very helpful | 5 |
Jet2.com | Excellent services despite one hour delays. Thank you | 5 |
Jet2.com | Excellent servos on the board | 5 |
Ryanair | Excellent siteGreat company and staffNot happy with all the hiden costs and adons.All prcing should include the add ons and hiden costs | 3 |
Jet2.com | Excellent smooth flight, courteous and pleasant flight crew from takeoff to landing | 5 |
Jet2.com | Excellent smooth flight. Friendly pilots and cabin crew. Food served promptly.Flight a little delayed but kept informed throughout | 5 |
EasyJet | Excellent speedy assistance with a great result | 5 |
Jet2.com | Excellent staff | 5 |
Jet2.com | Excellent staff , all done with a smile | 5 |
Jet2.com | Excellent staff - friendly and professional.A lovely quiet journey without rowdy passengers.We were also lucky this time that we weren't sitting next to anyone requiring more than their own seat and we were therefore able to sit comfortably during the journeys. | 5 |
Jet2.com | Excellent staff - on-time flights - easy check-in - great service as always. | 5 |
Jet2.com | Excellent staff - very helpful with young children | 5 |
Jet2.com | Excellent staff and communication. Comfy seats and a nice meal. Smooth landing ahead of time. | 5 |
Jet2.com | Excellent staff and good flight times. | 4 |
Jet2.com | Excellent staff and good on board shopping discount | 5 |
Jet2.com | Excellent staff and plenty of them. Twilight bag drop is an inspired move. Can't really fault anything. | 5 |
Jet2.com | Excellent staff and service during check in and on board | 5 |
Jet2.com | Excellent staff and very clean plane. Delays on the way back but was dealt with efficiently and I was kept informed and updated. | 5 |
Jet2.com | Excellent staff at all locations. Good flight on time. | 5 |
Jet2.com | Excellent staff at every aspect of the customer journey. A pleasure to travel with Jet2. | 5 |
Jet2.com | Excellent staff both in the airport and on the plane. We were slightly delayed both flying out and back home but we were kept informed of what was happening and approximately how long we would be | 5 |
Jet2.com | Excellent staff friendly and helpful at all times | 5 |
Jet2.com | Excellent staff from jet2 | 5 |
Jet2.com | Excellent staff on both flights, friendly and helpful to disabled passenger.Understood my needs. | 5 |
Jet2.com | Excellent staff on new aircraft. | 5 |
Jet2.com | Excellent staff service, pleasant and efficient. | 5 |
Jet2.com | Excellent staff taking care of everyoneFlights on time, Captkept us informed of our route weather and arrival times | 5 |
Jet2.com | Excellent staff throughout | 5 |
Jet2.com | Excellent staff very friendly and helpful. Clean plane and good selection of food and drinks | 5 |
Jet2.com | Excellent staff very smooth journey from the on set | 5 |
Jet2.com | Excellent staff when I was going to gran canaries | 5 |
Jet2.com | Excellent staff which made our flight enjoyable | 5 |
Jet2.com | Excellent staff who were all extremely helpful both in Belfast International Airport & on our return journey from Malaga Airport.There were plenty of staff available to assist in both airports. | 5 |
Jet2.com | Excellent staff, decent flight times, punctuality, from a good local airport. And we also very much like the special duty-free drinks offers... | 5 |
Jet2.com | Excellent staff, efficient and professional onboarding and off boarding. One time flights. Well done Jer2 | 5 |
Jet2.com | Excellent staff, helpful, polite and friendly. | 5 |
Jet2.com | Excellent staff, professional and friendly. | 5 |
Jet2.com | Excellent staff, roomy on board | 5 |
Jet2.com | Excellent staff, smooth flight. | 5 |
Jet2.com | Excellent staff. Made the flight so much easier, happy friendly staff..One of if not the best flights I've been on. | 5 |
Jet2.com | Excellent staff. well run. Happy to book again | 5 |
Jet2.com | Excellent staffFriendly and helpful | 5 |
Jet2.com | Excellent stewardess'sThey worked very hard to look after everyone | 5 |
Jet2.com | Excellent stewards busy and helpful | 5 |
Jet2.com | Excellent support for my wife in a wheelchair | 5 |
EasyJet | Excellent support from George at easyJet! I had booked two connecting flights and the first one was moved to a later time than the second. George investigated and refunded me for both flights without issue. Great service, thank you! | 5 |
EasyJet | Excellent support from Mohamad when changing a name on my booking. Helped me out a lot, without any fuss. | 5 |
EasyJet | Excellent support from customer service agent | 5 |
Jet2.com | Excellent support from the Assistance team. Friendly and very helpful. I would recommend Jet2 to anyone needing support to travel. | 5 |
EasyJet | Excellent support from the agent. The only downside was the very long waiting time (almost an hour), hopefully this can be improved. | 4 |
EasyJet | Excellent support once connected through to customer service team. Chat bot initially could have explained why it needed to redirect to human contact. | 5 |
EasyJet | Excellent support service. My flight was moved forward and I got full refund immediately. | 5 |
EasyJet | Excellent support through online chat. Very straightforward to add another person to our booking. | 5 |
EasyJet | Excellent support, fast and professional | 5 |
EasyJet | Excellent support. Could not have gone better. | 5 |
Jet2.com | Excellent swift check in at Manchester and Palma | 4 |
Jet2.com | Excellent team. Staff were extremely friendly and efficient | 5 |
Jet2.com | Excellent telephone contact service by the Jet2 agent when discussing a refund on my single flight from Geneva to Leeds Bradford airport, which resulted in speedy repayment into my account. | 5 |
Jet2.com | Excellent thanks | 5 |
Jet2.com | Excellent timingBoarded from the middle of the plane. Brilliant idea.Lovely cabin crew | 5 |
Ryanair | Excellent to travel with I highly recommend them a very honest and decent company to fly with. I hope you get through covid ok | 5 |
Jet2.com | Excellent travel experience from baggage drop to arrival at destination airport. Smooth, trouble free and efficient throughout. Jet2 staff exceptionally friendly, supportive and professional. I travel solo and use a walking pole. The care I received was above and beyond. Thank you Jet2, your airport teams and flight crews are brilliant. | 5 |
Jet2.com | Excellent travel experience. Flight departure on time.Cabin crew smart and efficient. Smooth flight with departure and arrival on time. Definitely book again. | 5 |
EasyJet | Excellent treatment, very kind and concisee, very helpful. | 5 |
Jet2.com | Excellent trip - cabin crew were fantastic - flight deck were extremely informativeThanks jet 2 | 5 |
Jet2.com | Excellent trip as always with Jet2. Comfortable plane, nice staff and inclusive luggage. Made for a very pleasant trip to Gran Canaria | 5 |
Jet2.com | Excellent twilight check in Also very quick and efficient on return flight. Air staff were excellent and dealt speedily with slightly rowdy passengers. | 5 |
Ryanair | Excellent value flights and punctual. Just stick to the correct bag sizes. It is a low budget airline, I knew what I was booking and my expectations matched it. | 5 |
EasyJet | Excellent value for money airline with great staff and always on time. I have flown with the airline several times this year and they have a knack of getting you to your destination early. | 10 |
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