Airline
stringclasses 16
values | Review
stringlengths 6
5.97k
| Rating
int64 1
10
|
|---|---|---|
Jet2.com
|
Always a pleasure flying with Jet2. Never had any problems arise and cabin crew are very helpful and friendly.
| 5
|
Jet2.com
|
Always a pleasure flying with jet2, lovely friendly staff and great service
| 5
|
EasyJet
|
Always a pleasure to book and fly with them. Friendliest crew and efficiently organised airline.
| 5
|
Jet2.com
|
Always a pleasure to fly Jet 2 .Very good experience flying with them and nearly always on time .
| 5
|
Jet2.com
|
Always a pleasure to fly Jet2. I need assistance and am so well looked after. Compared to other budget airlines you are head and shoulders above. Your staff are so good and nothing is a problem for them.
| 5
|
Jet2.com
|
Always a pleasure to fly with Jet 2I love that you include your generous hand luggage in with the flight price ( unlike some airlines that think you can manage with one pair of knickers and a beach towel) it makes going away for a short break more affordable and stress free.I fly with you at least six times a year and have only ever experienced kind, polite , professional staff.Fingers crossed that you will be flying from Doncaster/Sheffield next year to make my travel plans perfect.
| 5
|
Jet2.com
|
Always a pleasure to fly with Jet2
| 5
|
Jet2.com
|
Always a pleasure to fly with Jet2.Very efficient and friendly. No hassle.
| 5
|
Jet2.com
|
Always a pleasure to fly with jet 2, staff are lovely and friendly. Seats are generous as well.
| 5
|
Jet2.com
|
Always a pleasure to fly with jet 2. Staff are so welcoming and helpful. Aircraft was very clean and lots to choose from the trolley.
| 5
|
Jet2.com
|
Always a pleasure to fly with jet2
| 5
|
Jet2.com
|
Always a pleasure to fly with you four times this year
| 5
|
Jet2.com
|
Always a pleasure to go with jet2. Definately the best for trouble free holidays.
| 5
|
Jet2.com
|
Always a pleasure to use Jet2 no having to add this and add that to your price, the seats also seem better than other budget airlines
| 5
|
Jet2.com
|
Always a pleasure travelling with Jet2. Staff are all friendly, willing to help and always smiling.Check in at the airport is quick and efficient.
| 5
|
Jet2.com
|
Always a pleasure using Jet2! Staff are always friendly and there are plenty of them to help you out!
| 5
|
SAS
|
Always a pleasure!
| 5
|
Jet2.com
|
Always a pleasure.It's always a pleasure to fly with Jet2. Our outward flight was especially so, the cabin crew were excellent and looked like they were enjoying their job. The announcements from the flight deck were clear so that we could here the information the captain was saying. The cabin crew worked continuously and made sure all passengers were well looked after throughout the flight.
| 5
|
Grupo AirFrance-KLM
|
Always a problem booking tickets. When we retry booking is already more expensive...
| 1
|
Iberia
|
Always a problem to bring your carry on with you on the plane, super rude staff and no suitcase when you reach your destination. Will stop buying flights with Iberia. App not working and flights very often delayed.
| 1
|
Jet2.com
|
Always a really smooth, friendly service. All staff are very kind, professional and helpful.
| 5
|
Jet2.com
|
Always a reliable, professional & welcoming service. Staff very helpful & accommodating.
| 5
|
Jet2.com
|
Always a smiling efficient experience true quality thank you
| 5
|
Jet2.com
|
Always a smooth experience using Jet2, and it's local to me at Leeds/Bradford. The app for the phone is good.
| 5
|
Jet2.com
|
Always a trusted airline
| 5
|
Jet2.com
|
Always a trusted airlineJust keep on doing what your doing
| 5
|
Jet2.com
|
Always a very efficient and friendly experience.
| 5
|
Jet2.com
|
Always a warm welcome, ground staff and ON the plane. Helpful and professional and always a smile.
| 5
|
Jet2.com
|
Always airway of choice ...nice clean planes ,good service and reasonable flight prices
| 5
|
Jet2.com
|
Always an amazing flight, easy and quick, services really good, we will always fly with jet2 if possible, thanks.
| 5
|
EasyJet
|
Always an excellent flight on time with lovely helpful staff thankyou ,keep up good work and good value flights
| 5
|
Jet2.com
|
Always an excellent flight with Jet2.Service is always excellent.
| 5
|
Jet2.com
|
Always an excellent service.
| 5
|
Jet2.com
|
Always an excellent service. Only criticism this time was being parked at the farthest point from the terminal, when we returned to LBA, when most spaces near the terminal were vacant.
| 4
|
Ryanair
|
Always at least one hour late. Don't bother turning up early at the airport. I'm a frequent flyer and Ryanair are by far the worst timekeepers. Appalling.Oh, and not cheap these days either.
| 1
|
Ryanair
|
Always avoid Ryanair. They just made me pay extra because they say I bought my flight with an OTA agency and I didn't. i did it through Ryanair directly and they don't allow me to do the check-in now. What a hateful company. If you can, always avoid flying with them!
| 1
|
EasyJet
|
Always been a big fan of Easyjet, and understand that this is unprecedented times, but the way they have treated long standing loyal customers is shocking. jet2 have managed to refund customers in a timely manner why can't Easyjet? Also making it more expensive to transfer flights is a shocking tactic, so if customers want to help Easyjet out by moving an existing booking, they are out of pocket because they are only allowed to reschedule one leg at a time, which means flights are more costly than booking the full trip by itself. Also no refund if the transferred leg is cheaper, but fare difference if more expensive. Beware of taking credit/vouchers as these don't work online and you can't get through to book via the phonelines. Really are going downhill as a company which is sad as never had issues before.
| 1
|
Ryanair
|
Always been a huge proponent of Ryanair, but just had what was undoubtably the worst customer experience I have ever had. Waiting for hours to get an answer on their so-called "live chat". After a few hours the chat would close prematurely and I started over 5 times. Their chatbot was completely useless and didn't even function. Why have an intern do the chatbot instead of just setting up functing one?
| 1
|
Ryanair
|
Always been good for me all the negative reviews that people put if it's put into perspective they move millions of people at a affordable cost there going to have issues sometimesThe only issue I have is all the extras ie bags sitting together costs but all budget airlines do it. I've literally just booked two return tickets to Poland for a xmas market £100 return with a carry on for one I can't get a return on the train for one to london for that ðŸ‘
| 5
|
Jet2.com
|
Always been happy with Jet2 previously but couldn't understand how when we landed from our recent trip to Zante we were taken to the wrong terminal by a bus when our luggage was in the correct terminal 🤔 would fave been nice to have received an apology and explanation from Jet2.
| 3
|
Jet2.com
|
Always been impressed with Jet 2'service. Staff at the airport excellent. Always greet you with a smile. Staff on the plane, very help-full, and friendly.Will fly with them whenever I can.
| 5
|
Jet2.com
|
Always been very happy with the flight's and staff
| 5
|
Lufthansa
|
Always been very satisfied with Lufthansa. And now they really showed strong caliber when they helped me out with my troubled flights. Thankful
| 5
|
Grupo IAG
|
Always being a loyal customer when flying to Sao Paulo, Brazil but this tiime was disappointed with the seat allocated next to toilet. Did not mind the location but the seat did NOT reclined back at all as advised. Spent 11.5 hrs on the upright position which caused me a terrible backache. Things like this should be accurate to avoid health issues. BA should make clear these misleading issues as I have paid the same as other passengers!Not a great experience at all !!!!
| 2
|
Jet2.com
|
Always best price very helpful staff
| 5
|
Jet2.com
|
Always book & use Jet2, been using them for years & shall continue to use, I have got the Jet2 app which is very easy to use, totally user friendly. If I have any queries I just ring & it is sorted & answered straight away. The planes are clean, the staff helpful & professional at all times. Would most definitely recommend 😊
| 5
|
Jet2.com
|
Always book Jet2 they are reliable and friendly. Fly to Tenerife regularly and have never had any reason to complain.
| 5
|
Jet2.com
|
Always book jet2 no problems helpful curteous staff at airports always there when needed, more than not get off on time and seating comfy and clean,cabin crew always obliging.
| 5
|
Jet2.com
|
Always book my flights with Jet2.Reliable never had any delays.Friendly and helpful from check- in to landing nothing is too much trouble .
| 5
|
Jet2.com
|
Always book with Jet2 as customer care is their priority from check in to arrival, all staff are friendly & professional in their approach.We booked assisted travel for my wife & were impressed by the service at both Glasgow & Tenerife.AENA who provided the assistance at Tenerife were outstanding with their care & attention.
| 5
|
Jet2.com
|
Always book with Jet2 but on the summer schedule to Cyprus the flight is the second return trip of the day meaning it is usually delayed. If on time arrival time is either 22.00 or 23.00 depending on the day and return flights 1 hour later.Back to UK at 2am or 3am.The flight last week was delayed by 1.5 hours. So late arrival in Paphos and on return.
| 3
|
Jet2.com
|
Always book with Jet2 great service
| 5
|
Jet2.com
|
Always book with Jet2 on flights from East MidlandsGood service and time of flightsFriendly staff
| 5
|
Jet2.com
|
Always booked with jet2 great set of staff booked my wedding with you im 68years of age and would not book with anyone else 4 holidays gone this year cant wait for the end of sep for my nxt 1 well done all of you xxxx
| 5
|
Jet2.com
|
Always brilliant flights with jet 2 everyone was very helpful and friendly. We did the twilight check in the evening before so could leave home later and go straight through to security a very good service. Our returning flight was showing delayed on the board but despite it initially being over an hour we landed only 20 mins later than expected.We did book meals both ways and they were very nice. Well done jet 2.
| 5
|
Jet2.com
|
Always brilliant service both on ground and in air, best service in departures in Bristol airport, not so fab in Gran Canaria departures
| 5
|
Jet2.com
|
Always brilliant service from Jet2. Comfy seats. Cheerful helpful crew. Kept informed of delays etc.
| 5
|
Jet2.com
|
Always can get a way in style with Jet2Easy to book on line - good choice of flightsService and Staff excellent although this time duty free items out of stock both ways!
| 5
|
Grupo AirFrance-KLM
|
Always canceling my flights in short notice
| 1
|
Jet2.com
|
Always caring and helpful staff on checking in. They will print you out a boarding card if necessary at no extra cost amazing. The cabin crew are always on hand for your needs. Its the little things they do that matters
| 5
|
Grupo AirFrance-KLM
|
Always chaos, and the combination with Schiphol, worst airport in Europe, makes it even worse. Wouldn't even pass as a low fare airline.
| 1
|
Jet2.com
|
Always chaotic when kids are on holiday, so nothing that Jet2 can do about that. Your crew were just so very pleasant, efficient and helpful. We travelled out on 16 July and returned on 23 July. Your flight times work very well for us too.
| 4
|
Wizz Air
|
Always check in online. Paid 80€ today as we had no internet to check in. 50€ fined to modify one letter in the name passenger. This company is a scam and total disgrace
| 1
|
Ryanair
|
Always cheerful and willing to help. I know their charges are increasing and charges for this and charges for that ...but come on! Still top value travel. Spain return in 2007 £30 + baggage and duty! Flew to Gerona December arrived at destination early! So we were a little tightly packed and I'm six foot three. But OK for European short flights.The stewardesses can be a bit stressed tho on full flights with loads of luggage!!
| 4
|
Jet2.com
|
Always choose Jet2 for both package holidays and flights.Having dedicated check in at airports is the best way. It's so much easier.
| 5
|
Jet2.com
|
Always choose Jet2 if we can. Great service & more comfortable legroom than others
| 4
|
Jet2.com
|
Always choose jet 2 comfortable efficient and don't worry about changes we were delayed 1 hour returning but no mention from staff . Would like if bit more early boarding . Think start too late for set off . Other than that still feel confident booking with them
| 5
|
Jet2.com
|
Always choose jet 2 for flights and Holidays ,great staff, very friendly,and smooth journey there and back
| 5
|
Jet2.com
|
Always choose jet 2 great staff and usually always on time.
| 5
|
Jet2.com
|
Always choose to fly Jet2 if they have the route I need
| 5
|
Jet2.com
|
Always chose jet 2.
| 5
|
Jet2.com
|
Always consistently very friendly staff and very noticeable and helpful and helps create a nice experience, and very efficient staff too, the only negative on both flights was the intercom during flight was so loud many was putting their fingers in their ears… it made everyone nearly jump out their seats when announcements were made, and actually hurt your ears!
| 4
|
Jet2.com
|
Always courteous and friendly staff. Both myself and my husband require special assistance and they never fail to support us.
| 5
|
Jet2.com
|
Always delay take offEvery time lol
| 4
|
Ryanair
|
Always delayTerrible flight
| 1
|
Ryanair
|
Always delayed
| 1
|
Vueling
|
Always delayed 1-2. Every time I take it it's delayed. Also if you don't check in right away, they overbook. Once I couldn't fly cause there were no more sits although I booked 2 months in advance
| 1
|
Ryanair
|
Always delayed flights
| 1
|
Grupo AirFrance-KLM
|
Always delayed flights and
| 1
|
Ryanair
|
Always delayed flights, charging absolute nonsense amounts for everything, no communication, just horrible!We flew with them several times, once they closed the boarding gate when plane was there another 40 min. so we had to buy another flight for next day. Once they had broken app, we checked in and at the airport they told us we didn't, so we had to pay 110€ for printing 2 tickets… Always delayed flights. And then you read Forbes, where their superboss is literally laughing at everybody, that if you are not satisfied, take another airline, your seat will take someone else…. Like what?
| 1
|
Norwegian
|
Always delayed flights, or canceling flights and providing with terrible alternatives! Customer support careless and unprofessional - charged my card for flight change which was free of charge as the flight was changed due to airline fault. Then had to fight for weeks to get money back. Crew on flights most of the time does nothing - was the only airline I ever flew with when the crew did not check the cabin at take-off or landing and payed attention whether seat-belts were fasten, etc. Bad experience overall!
| 1
|
Vueling
|
Always delayed no clear info on the web about flight status and staff don't know too much either about what's going to happen.
| 1
|
Wizz Air
|
Always delayed or cancelled. No exceptions. Avoid like the plague.
| 1
|
Lufthansa
|
Always delayed when I fly through FRA but the service is good and you feel in safe hands flying with them.
| 4
|
Ryanair
|
Always delayed, innumerable hidden costs, filthy planes, awful baggage policy and incompetent staff. Pay 20- 40£ more ( really once you add us all their costs this is what it will be) and fly with someone else. Arrive rested and happy not feeling used, dirty and cheated.
| 1
|
Turkish Airlines
|
Always delayed, no compensation. Food vouchers sucks because when going to one of the resurants on the vouchers, you can only choose from a couple of things. And you barely get any food from them resturants. Turkish airlines sucks and never again will i fly with them.
| 1
|
Ryanair
|
Always delayed, seats get smaller, toilets are almost impossible to use as they are so small. They charged me more for products than the prices shown in the magazine then when I mentioned it they said it was the old magazine even though it clearly said summer 2024… I mentioned that it was illegal to charge more than a price advertised and the staff were pretty rude and obnoxious in response.
| 1
|
Ryanair
|
Always delayed. Always. Every. Single. Time. CEO is well known for being extremely arrogant and cost cutting. You can see why. Confirmed to my fiancée that we will start paying a little extra just to avoid them in future. Most of these reviews are spot on - they really are that poor. That said - someone, somewhere has had a good experience. We've used them numerous times over the years but no longer will use them again. Pay that bit extra - it really is worth it to avoid this airline.
| 1
|
Pegasus Airlines
|
Always delayed. And when you miss a connecting flight, nobody wants to help you although you have connection guarantee. No service, unfriendly people. And when you take extra luggage it's very very expensive.
| 1
|
Ryanair
|
Always delayed. Dirty planes, dirty toilets. Rude staff. Over prices food/drink on the plane. Long booking process, ton of add-ons that make it confusing. I compared the same flight with BA and once you are forced to add on everything, its literally the same price.
| 1
|
Eurowings
|
Always delayed. First time I used them. 2 hours. Then 1 hour and now 1 hr 20 minutes
| 1
|
EasyJet
|
Always delayed. Regular passenger. Very bad service
| 1
|
Ryanair
|
Always delayed. Terrible company
| 1
|
Grupo IAG
|
Always delayed.. NEVER trust their ETA
| 1
|
Ryanair
|
Always delaying, dammed company.
| 1
|
Vueling
|
Always delays. If you wanna get to you destination in time DON'T. Any other low cost company such as Ryanair or Easy jet will be equally uncomfortable, but at least they're very punctual.
| 1
|
Wizz Air
|
Always delaysThe planes always have technical issues…Worst company
| 1
|
Ryanair
|
Always drama and delays with Ryanair.Tired of leaving BAD Reviews but will continue to do so. The plane is here but no crew..Only with Ryanair 🤌
| 1
|
Ryanair
|
Always dreadful
| 1
|
Jet2.com
|
Always easy and quick clean and good on flight service
| 5
|
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