Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Jet2.com | Very efficient, really nice friendly cabin crew, plane very clean….well done Jet2 | 5 |
Jet2.com | Very efficient, speedy and smooth check in at Bristol. Flight was good. All staff helpful | 5 |
Jet2.com | Very efficient, staff very helpful nothing too much trouble , very quick going through checkin | 5 |
Jet2.com | Very efficient. Friendly helpful staff. | 5 |
Jet2.com | Very efficient. Helpful ground staff & cabin staff. | 5 |
Jet2.com | Very efficient. Helpful staff etc | 5 |
Jet2.com | Very efficient. No delays or problems at either airport. Friendly helpful staff. We will be using Jet2 again next year. | 5 |
Jet2.com | Very efficient. Staffing levels excellent. No fuss checking in. Flight easy and comfortable. Used them multiple times and will continue to fly with them. | 5 |
EasyJet | Very efficiently managed, crisp and to the point, and very good experience. | 5 |
Jet2.com | Very effient airline, good customer experience | 5 |
Lufthansa | Very empty late afternoon flight to Chicago and therefore lots of good interaction with the cabin crew who really were outstanding. The seat is outdated, since years already, as well as the entertainment system. On the other hand, food and quality of wines offered was quite reasonable. Tried this time the new system on the internet for advanced booking of the main course, which gives more choices than what on the onboard printed menu is. Basically a win-win, as the airline can save on meals and avoid throwing away “left-oversâ€. But don’t think one gets rewarded with something that extensive (and luxurious) as some Asian airlines offer: it is miles away from such thing. Also the booking process through their website is quite complicated (or hidden), so when I got my pre-ordered main course I was surprised it even worked. Maybe it is a brand new concept and Lufthansa still is trying out how to position itself with this new service, but I hope they will further develop it. | 8 |
Jet2.com | Very enjoyable. Same plane as other popular airline I usually use but seemed so light and airy inside. The food was good although the xmas brie and cranberry was actually brie and onion chutney!! | 5 |
Jet2.com | Very entertaining cabinet crew! | 5 |
Grupo AirFrance-KLM | Very excellent cabin crew flight on time seats were comfortable. Food was good had gluten free chips which I was impressed about. WiFi was ok. Ground service was ok because the line to check-in was really long and they almost made us miss our flight but we went into a different line to prevent that. | 7 |
Norwegian | Very expensive and over priced to start with Passengers were left in the aircraft on the tarmac for 3 hours with technical delay with no staff, food or water. A sparse announcement without any apology.I have been writing to them for compensation and no response.The whole holiday experience was ruined. | 1 |
Pegasus Airlines | Very expensive flight for economy ticket, small and uncomfortable with no food or drinks included, you won't get even water. At the gates counter I tried to ask the exact time of the gate open, because clearly the time was long passed and the pegasus people at the counter didn't even look at me and completely ignored me. In the plane the crew was not friendly, feels like I owe them something. Flight was delayed, no further information was given if the connection flight is even possible or what to do. You are left on your own. Strangely enough, the workers at the airport had the exact same bad attitude towards you as from pegasus.This was the first and last time I fly with them or any other Turkish fly airlines. Avoid, avoid at all costs. | 1 |
Grupo AirFrance-KLM | Very expensive flights, no option to buy fast track, limited space for luggage, flights are often run by a subsidiary airlines.I flied 2 days ago with Wizzair and that flight was more comfortable then 8x more expensive air france. I had more leg space, space for luggage, and it smelled nice inside, unlike in the air france airplane. | 1 |
Vueling | Very expensive ticket (€255 return PRG-BCN) compared to other low-cost airlines with same service (buy onboard policies). Staff delivered a professional service but did not guarantee the passengers comfort due to no interference with a very loud group of passengers and no speeding up during boarding. Standard low-cost seat space but they could be reclined. | 5 |
Jet2.com | Very fair this needs improvement | 4 |
EasyJet | Very fast and accurate response. Thanks | 5 |
EasyJet | Very fast and efficient. Thanks | 5 |
EasyJet | Very fast and good help â˜ºï¸ | 5 |
EasyJet | Very fast and helpful | 5 |
EasyJet | Very fast and helpful customer service. I am glad I started this chat conversation and solved the problem in five minutes. | 5 |
EasyJet | Very fast and helpful from Fatima | 5 |
EasyJet | Very fast and patient positive response | 5 |
Jet2.com | Very fast and well organized check in. Comfortable seats on the plane and cup holder near tray. | 5 |
Jet2.com | Very fast check in and a pleasant staff both coming and going. | 5 |
EasyJet | Very fast communication and the advisor assisted me very smoothly understanding my needs. | 5 |
EasyJet | Very fast connected to advisor. Case solved immediately | 5 |
EasyJet | Very fast customer service very helpful and understand did what I needed help with. Simple, fast and easy, I definitely would recommend. | 5 |
EasyJet | Very fast help with my flight change via chat | 5 |
EasyJet | Very fast reply and best costumer service.mohammad was very helpful | 5 |
EasyJet | Very fast response, sorted almost instantly | 5 |
EasyJet | Very fast service, helpful | 5 |
EasyJet | Very flexible and easy to move flights following a change in flight. | 5 |
Jet2.com | Very food efficient, staff was nice, the checking process was great. | 4 |
Grupo IAG | Very frequent flyer. Poor value for money. Shabby service, especially BA889 Belgrade to London - business class is a woeful joke and the lounge a pitiful attempt - next door is Air Serbia lounge where it is clean and has competent staff. High propensity to cancel flights especially, Cairo route (twice in three return flights!). | 1 |
EasyJet | Very friendly | 5 |
Jet2.com | Very friendly , attentive staff | 5 |
Jet2.com | Very friendly , professional crew , great service throughout flight .All round great experience | 5 |
EasyJet | Very friendly agent, and the situation has been solved.However, the process is a bit long, and the cost is expensive. | 4 |
Jet2.com | Very friendly and approachable staff at all points along our journey from check in to flying. | 5 |
Jet2.com | Very friendly and comfortable seating. Always helpful and keep you updated. Their app is very easy to use. Get some good discounts. Always use. | 5 |
Jet2.com | Very friendly and efficient service from check in, bag drop off to service on the plane which was excellent from the pilot to the cabin crew. | 5 |
EasyJet | Very friendly and efficient service. Chat correspondent was pleasant, humorous and sorted out the problem quickly. | 5 |
Jet2.com | Very friendly and efficient staff | 5 |
Jet2.com | Very friendly and efficient staff, flights were on time, and on-board duty free was a good deal, with food and drink reasonably priced.I did not pay for booking seats and was close enough to other members of my party. | 5 |
Jet2.com | Very friendly and efficient staff. | 5 |
Jet2.com | Very friendly and efficient! No hassle flight! Well done! | 5 |
Jet2.com | Very friendly and efficient. Always our first choice for holidays and flights | 5 |
EasyJet | Very friendly and fast help from Fatima! Great. | 5 |
Jet2.com | Very friendly and great service | 5 |
EasyJet | Very friendly and helpful | 5 |
EasyJet | Very friendly and helpful advisor who made me smile whilst making a change to my upcoming flight booking following getting married recently. | 5 |
EasyJet | Very friendly and helpful after i had to cancel my flights | 5 |
Jet2.com | Very friendly and helpful aircrew. I had asked for assistance (I have mobility issues) and the ground staff and air crew were very supportive and kind. The flight was stress free, on time (in both directions, despite the aftermath of a storm on the return journey) and everyone was very professional and efficient. A big thank you to everyone for making this a very enjoyable experience. | 5 |
Jet2.com | Very friendly and helpful crew. | 5 |
Jet2.com | Very friendly and helpful crew. Nothing too much problem | 5 |
Jet2.com | Very friendly and helpful staff | 5 |
Jet2.com | Very friendly and helpful staff . | 5 |
Jet2.com | Very friendly and helpful staff at airport and in flight. No hassle over bags. A bit noisy coming back due to children using their technology with sound at full strength- not jet2 fault, parents should be aware! | 4 |
Jet2.com | Very friendly and helpful staff at all stages - this was a great help, especially at the airports.Very good service on the aircraft. | 5 |
Jet2.com | Very friendly and helpful staff in the airport and on the plane an absolute pleasure to deal with. | 5 |
Jet2.com | Very friendly and helpful staff. Always staff there to help. Process quick and easy when booking in. Cabin crew very friendly and helpful too. | 5 |
Jet2.com | Very friendly and helpful staff. Excellent prices that suit our pocket. Have used Jet2 for several years now and will continue to do so. | 5 |
Jet2.com | Very friendly and helpful staff. Plenty at airport check-in. Always fly Jet2 when I can. | 5 |
Jet2.com | Very friendly and helpful staff.We both require special assistance and we both received fantastic help.Enjoyed the food availability, previously food had run out but plenty availability this time.We always use Jet2 whenever we can | 5 |
EasyJet | Very friendly and helpful was no trouble at all he fixed the problem and made my day alot less stressful. | 5 |
Jet2.com | Very friendly and officiant , good communication both at airport and on board. | 5 |
Jet2.com | Very friendly and professional service. In flight food was very good, much better that offered by tui. | 5 |
Jet2.com | Very friendly cabin crew and although flight was delayed 35 mins we still landed on time, also a good choice of food snacks and drinks, would highly recommend Jet2 👌 | 5 |
Jet2.com | Very friendly cabin crew. Seat comfortable enough. Flight left more or less on time and arrived without mishap. Would happily fly Jet2 anytime. | 5 |
Jet2.com | Very friendly crew, smooth flight arriving on time | 5 |
Jet2.com | Very friendly crew. | 5 |
Jet2.com | Very friendly flight staff, flight was on time. Service on board was good. | 5 |
Jet2.com | Very friendly happy staff. Very informative chatty captain.Only negative ,seats a bit cramped on a 4 hr flight. | 4 |
Jet2.com | Very friendly people willing to help | 4 |
Jet2.com | Very friendly service from check in to landingPre ordered meals received very quickly | 5 |
Jet2.com | Very friendly service from checking in to arriving at destination | 5 |
Jet2.com | Very friendly service on the ground and in the air. We had an hour delay returning from Antalya, due to computer failure. However we were informed on a regular basis during the hour and the problem was fixed. | 4 |
Jet2.com | Very friendly staff | 5 |
Jet2.com | Very friendly staff , first time we travel with jet2 , will travel with company again 😊 | 5 |
Jet2.com | Very friendly staff and a great service. Have used for many years and will continue to use Jet2. | 5 |
Jet2.com | Very friendly staff and arrived on time both ways. However, on departure in Glasgow the cabin crew member was looking at her phone rather than saying farewell to the passengers. I don't think this is good practice. | 4 |
Jet2.com | Very friendly staff and attentive. Pilot on return very informative | 5 |
Jet2.com | Very friendly staff and very accommodating i always like to fly with jet2 | 5 |
Jet2.com | Very friendly staff at arricefe airport flight good departure swift and painless only ever use jet2 | 5 |
Jet2.com | Very friendly staff on my recent flight to Fuerteventura, I always use Jet 2 to fly as it's so easy + will continue to use in the future 😎 | 5 |
Jet2.com | Very friendly staff on time | 5 |
Jet2.com | Very friendly staff that help me in any doubt I got .and make me feel safe wen flying | 5 |
Jet2.com | Very friendly staff who are really helpful | 5 |
Jet2.com | Very friendly staff, delivering a professional service. Staff are always happy to help. When travelling abroad, we know that we are safe in the hands of Jet 2. Particular thanks to team members; Jo, Mark and Shaun. | 5 |
Jet2.com | Very friendly staff, efficient and on time . | 5 |
Jet2.com | Very friendly staff, efficient as always | 5 |
Jet2.com | Very friendly staff, keen to make the flight experience positive.Helped us through check in. Kept us informed of what was going on.Flights delayed both ways which was tiring but very supportive. | 4 |
Jet2.com | Very friendly staff, on time departure and early arrival. Well priced duty free products | 5 |
EasyJet | Very friendly staff, suitcase got damaged, reported this to a member of staff who told me to report it online. I did this on their website, attached photographs of suitcase along with photo of the inflight barcode label, photograph of Amazon receipt, with no questions asked a brand new identical suitcase was delivered to me within a week. Very pleased with their service. | 5 |
Jet2.com | Very friendly staff, the plane was on time and arrived 25 mins early, very smooth flight, just great | 5 |
Jet2.com | Very friendly staff, very efficient service and the best I've flown with | 5 |
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