Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Jet2.com | Very good website, great staff at Edinburgh airport and on the planes. Friendly and helpful service 🥰 | 5 |
Jet2.com | Very good 😊 nice and clean | 5 |
Jet2.com | Very good! Highly recommended! | 5 |
EasyJet | Very good! No problem to check in online. No problem to drop baggage (took 1 min). No problem to embark with speedy boarding (but had to put my bag to overhead bin 4 rows behind my row which then delayed my disembarkation). Nice crew. Surprisingly good legroom. Landed on time. Bag on the belt within 10 min. Again, very good! | 10 |
Jet2.com | Very good, as always. Just delayed both ways. | 4 |
Jet2.com | Very good, helpful staff and flights were on time | 5 |
Jet2.com | Very good, on time, clean modern aircraft, good staff. | 5 |
Grupo IAG | Very good, quick response, good service, quick refund, very satisfied | 5 |
Jet2.com | Very good, smooth flight and very quiet | 5 |
Jet2.com | Very good. Courteous informative and on time. | 5 |
Jet2.com | Very good. Flew to Santorini from East Midlands. | 5 |
Jet2.com | Very good. On time and enjoyed.Seats could be a little more comfortable | 5 |
EasyJet | Very good. Smooth and efficient. Agent quick to help. Would recommend something on live chat which says if you're in a queue or still connected. | 5 |
Jet2.com | Very good.Thanks | 5 |
Jet2.com | Very goodRecommendation to all | 5 |
EasyJet | Very great customer service. Sorted out the problem very quickly! | 5 |
Turkish Airlines | Very gridy airline, they wanted to charge is 60 USD for baby trolley the way out to turkey and Back to UK, I Do Not recommend to travel with them. | 1 |
Jet2.com | Very happy and helpful Jet2 reps and flight attendants.Both flights on time.All good, thanks. | 5 |
SAS | Very happy customer! | 5 |
Ryanair | Very happy every time I use them. | 5 |
Jet2.com | Very happy flying with jet2. Staff are friendly and helpful 🙂. Flights are always on time. | 5 |
Jet2.com | Very happy going with Jet2, Staff was friendly and helpful. The flight was quick but smooth. no delays or problems. Also much leg space in the plane which i like because i'm tall. we would definitly book a flight again ! | 5 |
EasyJet | Very happy to praise easyjet here after recieving excellent customer service for an situation which I did not see coming today. Also recieved so much help from them a few weeks ago when my girlfriend realised it was not possible for us to fly that day. | 5 |
Jet2.com | Very happy with airport handling very smooth In and out of security very quickly reps helped us at first but can't fault speed flight great on time have booked again for next year | 5 |
Jet2.com | Very happy with all service received and flights. Crew were very professional, pleasant and attentive . It was positive experience both journeys. Thank you. | 5 |
Iberia | Very happy with both flights with IberiaThe staff were lovely, the price was good and the flight arrived on time. Will definitely use Iberia again | 5 |
EasyJet | Very happy with easyJet for providing me with the information I needed and put my mind at rest thank you. | 5 |
Jet2.com | Very happy with flight experience. Very helpful getting luggage into storage box. | 5 |
Jet2.com | Very happy with flight..No delays and staff very organised. Only complaint, Jet2 moved us to the back of the plane( re distribution of weight). Due to this, we missed out on Perfume -ran out only the time the stewardess came to us… | 5 |
Jet2.com | Very happy with jet 2 , fly with them 3/4 times yearly and we are happy with their service and the staff are very lovely and friendly, they are almost always on time , the only thing I think they are a bit pricey. | 5 |
Jet2.com | Very happy with jet2 looking to fly again in June | 5 |
Jet2.com | Very happy with my Jet2 return flight from Alicante to Bristol.Both flights were on time and the staff were very helpful and friendly and got everyone on board promptly and efficiently. | 5 |
EasyJet | Very happy with my flight to and from Geneva which I make 2 or 3 times a year. I didn't pre-book seats as I saw no point in the extra cost. My hand luggage was put in hold free as not enough space in upper lockers. This was fine as I then did not need to cart my baggage around with me. My return flights included my grandson aged 4. Twice on trips he has been invited into the cock pit for a photo. when at Gatwick and parked. | 10 |
Ryanair | Very happy with the experience.good value for the money.plesant flight and nice crew. | 5 |
EasyJet | Very happy with the lady who attended me. 5 stars to my Number One Airlines, EASYJET. | 5 |
Jet2.com | Very happy with the service I get I've used jet 2 for several years.Always good | 5 |
Jet2.com | Very happy with the service provided by the pilots and crew even though the flight was delayed by a series of unfortunate events. The captain kept the passengers fully updated. On arrival back at Belfast there was the embarrassing situation when a set of steps for the front side could not be located, think this says more about Belfast international airport than Jet2. I have flown with Jet2,a number of times and they would be my choice of airline to travel with. | 5 |
Pegasus Airlines | Very happy with their staff, really helpful and kind but needs better air conditioning system, sometimes it's too hot can't even breathe and sometimes it's too cold. | 4 |
Jet2.com | Very happy, on time, friendly helpful staff no fuss or bother despite the airport being busy. | 5 |
Ryanair | Very hard to get cash refund from this company. Avoid them if you like hassle free life | 1 |
EasyJet | Very hard to get through to anyone regarding my existing booking. | 1 |
EasyJet | Very help and friendly online chat customer service advisor | 5 |
Jet2.com | Very helpful | 5 |
EasyJet | Very helpful & polite. | 4 |
Jet2.com | Very helpful 'Disabled' service from check in to boarding. | 4 |
EasyJet | Very helpful - our flights had been changed to an inconvenient time - the customer service advisor sorted this and changed them both to a better time. | 5 |
EasyJet | Very helpful - the automated chat worked well and the agent (needed) was able to support my seat change easily. Effective way to take payment via Chat. | 5 |
EasyJet | Very helpful - understood my query and was able to help without any hassle. Quick to respond and super helpful | 5 |
EasyJet | Very helpful Chat staff.However very difficult to find Chat area on website/App | 5 |
Jet2.com | Very helpful Jet2 staff at Manchester Airport so everything went smoothlyWe were through check in and securitywithout any problems. Thanks. | 5 |
Jet2.com | Very helpful Lovely Cabin staff On time very good service | 5 |
EasyJet | Very helpful advice | 5 |
EasyJet | Very helpful advice. | 5 |
EasyJet | Very helpful advior 5star | 5 |
EasyJet | Very helpful adviser, but sign in problem not solved. Just a statement that I can get a free check-in at the airport (PFO) because of sign-in not being accepted after many tries, even when following adviser's instructions. She was stumped, as I was when trying many times to check-in online (for over an hour). | 3 |
EasyJet | Very helpful advisor | 5 |
EasyJet | Very helpful advisor - answered question quickly and clearly. Thank you very much. | 5 |
EasyJet | Very helpful advisor on chat, quickly resolved issue | 5 |
EasyJet | Very helpful advisor today thank you | 5 |
EasyJet | Very helpful advisor who made my change to my booking easy and stress free. | 5 |
EasyJet | Very helpful advisor. Great assistance in helping me with the issue I had. Very impressed | 5 |
EasyJet | Very helpful advisor. Quickly and efficiently assisted me. Polite and friendly. | 5 |
EasyJet | Very helpful advsor | 5 |
EasyJet | Very helpful after a plane change. | 5 |
EasyJet | Very helpful agent - very polite and understood my issue quickly and resolved the problem efficiently.What wasn't so great is the methodology to get to an agent to resolve matters - it took an age to get through to one...and there is no indication where you are in the queue or how long it will take. | 3 |
EasyJet | Very helpful agent Sewar, with a complex amendment to flights | 5 |
EasyJet | Very helpful agent Tee. Email and written info did not correspond. | 4 |
EasyJet | Very helpful agent and my query was answered. | 5 |
EasyJet | Very helpful agent asad amended a name for me when the website wouldn't allow me to do myself | 5 |
EasyJet | Very helpful agent on the chat. Solved problem quickly. | 5 |
EasyJet | Very helpful agent on the service but the technical details of the flight were voted confusing unanimously!Flights to Grenoble should come with more details as to why they say Lyon instead! | 4 |
EasyJet | Very helpful agent with quick solution to my problem finding my booking. | 5 |
EasyJet | Very helpful agent, clear and direct | 5 |
EasyJet | Very helpful agent, easy to follow instructions, polite and patient | 5 |
EasyJet | Very helpful agent.Could be quicker responses. | 4 |
Grupo AirFrance-KLM | Very helpful airline, not delayed at all. Cabin crew was nice but not talkative. Food and beverages was great. WIFI was poor. Seats clean, comfortable bathroom clean. Flight entertainment was good as well. Ground service was awesome. Definitely recommend this airline! | 7 |
Jet2.com | Very helpful airport staff at Manchester, in fact throughout the flights. Love Jet2 | 5 |
Jet2.com | Very helpful always, I need assistance at airport and getting baggage and crutch put above and they offered help nothing was a problem | 5 |
Jet2.com | Very helpful and always there with a smiling face | 5 |
EasyJet | Very helpful and answer was quick and now I know what to do | 5 |
EasyJet | Very helpful and answered all my question | 5 |
EasyJet | Very helpful and answered all questions promptly. | 5 |
EasyJet | Very helpful and answered my question within a good timescale | 5 |
EasyJet | Very helpful and answered my questions | 5 |
EasyJet | Very helpful and assisted with my booking at short notice. | 5 |
EasyJet | Very helpful and changed the flights for me | 5 |
EasyJet | Very helpful and considerate | 5 |
Jet2.com | Very helpful and courteous staff, both on the ground and in the air. Aircraft more relaxing and comfortable than most competitors. First time I have flown with Jet2. On this experience would certainly recommend. | 5 |
EasyJet | Very helpful and dealt with my query in super quick time. | 5 |
EasyJet | Very helpful and dealt with quickly | 5 |
EasyJet | Very helpful and dealt with the problem quickly. | 5 |
Jet2.com | Very helpful and easy check inFriendly staff on flights | 5 |
EasyJet | Very helpful and easy to access and resolve my booking issue | 5 |
EasyJet | Very helpful and easy to talk to. No issues at all. | 5 |
EasyJet | Very helpful and efficient | 5 |
Jet2.com | Very helpful and efficient checking in staff, flight was on time, staff onboard the flight were so lovely and patient and couldn't do enough for us. | 5 |
Jet2.com | Very helpful and efficient just bring the prices down | 5 |
EasyJet | Very helpful and efficient support. | 5 |
EasyJet | Very helpful and efficient, thank you | 5 |
EasyJet | Very helpful and efficient. Thank you! | 5 |
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