question stringlengths 19 6.88k | answer stringlengths 38 33.3k |
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Problem Statement: How are Sales Percentage updated when using multiple tanks for products? | Solution: Each day sales and/or inventories are reported, the figures are broken down by tank for each product having more than one tank. The sales percentage figure that was stored for the previous reported period is then updated with a smoothing algorithm to avoid dramatic peaks or troughs. This new sales percentage ... |
Problem Statement: Is Windows Server 2008 R2 and SQL 2008 64 bit supported in Aspen Fleet Optimizer (AFO) V7.3? | Solution: SQL Server 2008 R2 64-bit on Windows 2008 R2 is supported, however Aspen Fleet Optimzer runs as a 32 bit application on the 64 bit platforms.
Keywords: None
References: None |
Problem Statement: If you are going to generate Matrix Entries with Aspen Retail and Mappoint, it is important to make sure you configure the options within the Mappoint Template that determine speeds to be travelled on different roads, basic units (miles or kilometers), and if you choose, the preference for certain ro... | Solution: The following screen shots will show you where these options are within Mappoint:
Keywords: Mappoint, Matrix, Generation
References: None |
Problem Statement: In which order should the 2004.1 to 2006.5 upgrade scripts be run? | Solution: The upgrade scripts for version 2006.5 are on the support website and can be downloaded. The upgrade scripts should be run in the following order:
Aspen.Retail.oracle.2004.01.00-07.07.04.upgrade.sql
Aspen.Retail.oracle.2004.01.00.maintainence.sql
Aspen.Retail.oracle.2004.01.00.cleanup.sql
Aspen.Retail... |
Problem Statement: How is how safety stock is calculated? | Solution: First, safety stock is not treated the same way as pump stop the system is still treating the safety stock as extra inventory in the ground and not as an absolute run out point. This basically means that the system will try and use the safety stock number but if the delivery window is too tight or the system ... |
Problem Statement: What is Crossed Delivery Window? | Solution: A Crossed Delivery Window exists when the retain point is later than the runout point. The Resource Scheduling Optimization is restricted against delivering this shipment at any time. The user can correct this by decreasing the size of the shipment to create an acceptable delivery window and by making sure th... |
Problem Statement: What is the basic function of Replenishment Planner? | Solution: Replenishment Planner is the Fleet Optimizer module where the user can access, review, modify, and reforecast shipments. Whether a shipment is a split shipment or full shipment, an Order Entry or forecasted. Fleet Optimizer displays all customers' shipments in the Replenishment Planner. From within Replenishm... |
Problem Statement: What's new in latest 7.4.00.17? | Solution: As part of our ongoing commitment to improve our documentation methodology and develop a more proactive communication strategy with our valued customers, we have implemented this news flash when new service packs are available. The news flash includes information on the newest release, the location from which... |
Problem Statement: How do I stop getting orders moved between groups in 2006 | Solution: The ini setting AllowTermTransfer in the Internal.ini needs to be set to 0 to prevent this functionality from being available. There are some cases where this setting must be changed due to business processes regarding ghost terminals in alternate groups.
Keywords: AllowTermTransfer , Moving Orders
References... |
Problem Statement: Can different users log into Aspen Retail with the same ID? | Solution: Aspen Retail will not work correctly if multiple users log into the system with the same user ID. Aspen Retail has added new functionality that will automatically reset accounts if the system detects that the same user ID is processing more than one account through two separate modules in Aspen Retail. This a... |
Problem Statement: How do I add a group in Aspen Fleet Optimizer? | Solution: 1. Click on the Group Setup button in the AFO toolbar. You can also select the Groups option from the File menu.
2. Click on the New button in the Group Setup toolbar. You can also select the option New from the File menu.
3. Type in the new group's id. Click on OK to confirm the creation of a new... |
Problem Statement: Why are all my loads going to overflow? | Solution: When you see all your loads (shipments) go to overflow, it is very likely that an incorrect change of a product code has taken place. If one changes a product code on a station level but never adds the change to the terminal that the station is delivered out of, you will see all loads go to overflow.
It is ve... |
Problem Statement: How is the ADS calculated and where does the value come from? | Solution: Here is how ADS is calculated:
For a new customer, average daily sales information from the Customer Setup is used for one week. Once the sales trend is established, information from sales trend data is used for calculation. Now ADS is the average of the last 3 days sales information.
Keywords: ADS
Avearge da... |
Problem Statement: What types of Warnings can I see in the Warning Manager? | Solution: The Warning Manager can be used to help a dispatcher avoid a lot of undesirable circumstances in the scheduling of Fuel Deliveries. Warnings are generated as sales and inventory updates are processed or loads are confirmed as delivered or loaded. These following list of potential warnings is not comprehensive... |
Problem Statement: What is the process flow from TCIF_TIM to TCIF_SIIMPORT? | Solution: The TIM service and TCIF_TIM table are new in version 7.5. In previous version of the software the IVR and Echain wrote sales and inventory information directly into the TCIF_SIIMPORT table. Starting with version 7.5 eChain and IVR will now write this information into the TCIF_TIM table and the TIM service wi... |
Problem Statement: What version of AFO will support Oracle 11g? | Solution: The first version of AFO that will support Oracle version 11.2 will be V8. The latest released version 7.7.3 was tested on Oracle 10g Release 2.
Keywords: None
References: None |
Problem Statement: How do I turn on/off the ability to import Manual Orders inside the Optimizer? | Solution: There is an ini setting inside the Customize.ini that controls this ability.
The following setting is either 0 or 1:
ManualOrder=1
1 = ON -- meaning that you can import Orders through the Optimizer
0 = OFF -- the Import Manual Orders option in the Optimizer will be greyed out
Keywords: Manual Orders, Ini Sett... |
Problem Statement: Can the Aspen Retail system handle both US customary units and Metric units in the same database? | Solution: The Aspen Retail system can handle both gallons and liters along with miles and kilometers. The Aspen Retail system does not store data in any specific measurement system. One group can be set up as gallons and miles and a second group can be set up as kilometers and liters. As long as the data for each group... |
Problem Statement: Is it true that in version 7.5.2 the buffers will get cut up to 3 times maximum? Is it true that in version 2006.5 it will keep going until a 5 hour buffered window is achieved or till the buffers become zero and are discarded. | Solution: The buffer reductions are attempted up to 5 times. Once the window (runout-retain) is greater than sum of the total (reduced) buffers and the 5 hour minimum window requirement, the (reduced) buffers are applied to the runout and retain. If the window still isn't met after 5 attempted reductions, the retain an... |
Problem Statement: What database tables need to be purged? | Solution: document attached
Keywords: purge
tables
database
References: None |
Problem Statement: What should the warnNumberDaysBeforeExpires setting be set to? | Solution: The default setting for this is 30 days this will allow for adequate time to turn around all of the paper work need to complete a new license file. The absolute lowest setting for this would be 5 days. This would allow for an emergency temporary license file to be issued.
Keywords: None
References: None |
Problem Statement: Unable to modify a transferred order | Solution: In Internal,ini set AllowTermTransfer=1
SPECIAL REQUIREMENTS
Another terminal has all products needed available
1. In RSO load group in which the customer/order belongs
2. Transfer a manual order in available shipments list to another terminal (suppose it's in group2)
a) Right click the highlighted orde... |
Problem Statement: Why can I not add matrices larger than 100? | Solution: There are two ini setting that need to be changed from the default, which is 100. In the Customize ini file, change the setting max allowable trip time to equal 1000 and then do the same for the setting max allowable trip distance. This is probably set to the default 100 and so if the distance is more than a ... |
Problem Statement: How to Configure Short vs Split Setting in Customize INI File | Solution: shortVSsplit=60
A split creation parameter, expressed in terms of minutes, which
determines the load size. This setting is used to determine whether to deliver a short order or a split order
Acceptable Values: 1 to 180
Use: Increasing this value decreases the number of split loads; decreasing this value i... |
Problem Statement: Using the Customer Credit Restriction | Solution: When customer credit restriction = 0
When the order quantity is changed to a quantity greater than what is setup in customer set up , warning message appears that states tolerance is exceeded, do you wish to continue. when the user selects yes, the change is accepted, which is correct. If the user selects n... |
Problem Statement: What could be the cause of duplicate order numbers and lost shipments? | Solution: One major issue could be that the USESP ini setting is not equal to '1'. The USESP ini setting must be equal to '1' on every machine that is running any part of the Aspen Retail Suite. This is for users that are only using an oracle database. SQL users should have the setting equal to '0'
If the USESP ini set... |
Problem Statement: How do I turn off the Toll Road option in Map Point? | Solution: Map Point does provide options for geo segment preferences, three options exist Quickest, Shortest and Preferred Roads. When you click on Route->More Options...(this provides the geo segment options only when there are waypoints exists), brings up 'More Route Options' dialog, then select the 'Segments' tab, w... |
Problem Statement: What is the easiest way to find an order in RSO? | Solution: First click on the Edit menu inside the Resource Scheduling Optimization (Optimizer) toolbar. Next select either the customer number or order number option from the search menu. A dialog box will appear asking the user to enter the customer number or order number. Then enter the value the user wish to search.... |
Problem Statement: What tables store the Matrix data? | Solution: The trip matrix is stored in the TPS_MATRIX table for station to terminal trip times; the trip matrix is stored in the TPS_STATMATRIX for station to station trip times and stored in the TPS_TERMMATRIX for terminal to terminal trip times.
Matrix
trip times
station information
Keywords: None
References: Non... |
Problem Statement: Why do loads appear Blue in the Replenishment Planner? | Solution: If a Load Confirmation has been sent in from another System into Aspen Fleet Optimizer, the load will appear Blue in the Replenishment Planner.
Keywords: Blue Load, Replenishment Planner
References: None |
Problem Statement: How to configure Aspen Operations Domain Model (ODM) to be used in Aspen Data Source Architecture for ODM? | Solution: As mentioned in the Aspen Data Source Architecture Release Notes v2006, ADSA Version 2006 adds, among other new services, the Process Data (ODM) service.
The Aspen Process Data (ODM) service is used by Process Data applications such as Process Explorer and Web.21 to access data from Operations Domain Model (O... |
Problem Statement: | Solution: DaysSupplyThreshold was added specifically to help Irving. Here is a description.
DaysSupplyTheshold= This value is used to keep stores tanks in proportion. The value is represented in number of days and can be set between 1-100.
Here is an example of how this works
Before Delivery
Tank A 5 days of supply lef... |
Problem Statement: The Terminal field is missing from the TCIF_EXPORTORDERS Table | Solution: The Terminal field is no longer a required field in the TCIF_EXPORTORDERS Table. This field is now stored in the TCIF_EXPORT_ORDER_PRODUCT_DETAIL Table. It is then mapped to the TCIF_EXPORTORDERS Table by uniquenum.
Keywords: Terminal
TCIF_EXPORTORDERS
TCIF_EXPORT_ORDER_PRODUCT_DETAIL
References: None |
Problem Statement: What are the steps that I should take if my company was to incur a System Interruption? | Solution: See attached document
Keywords: database backup
system recovery
References: None |
Problem Statement: Where Can I Find the odbcerrorlog.txt and the dberrorlog.txt? | Solution: The odbcerrorlog.txt and the dberrorlog.txt can be located in the following directory
C:\Program Files\Common Files\AspenTech Shared\Settings
Keywords: -------- odbcerrorlog dberrorlog error logs
References: None |
Problem Statement: Why does it seem like the fitMatch setting is no longer working? | Solution: The fitMatch setting, formerly in the psoft.ini (7.4 and earlier), is now located in the Internal.ini. This setting was wrongly moved to the Customize.ini file in some version of the convert.exe program (designed to migrate ini settings from the former psoft.ini and psoftg.ini to the newer customize.ini, inte... |
Problem Statement: What are Yesterday's Sales in Data Quality Manager? | Solution: In Data Quality Manager and Manual Information Collection, Yesterday's sales are the Customer's sales for the previous 24 hour period ending at today's reported inventory time. These sales figures are collected daily in sales only and sales & inventory forecasting. With inventory only forecasting, yesterday's... |
Problem Statement: How should I set up Clusters? | Solution: Clusters are used in Aspen Retail, in addition to Clouds (super-clusters) to try to satisfy replenishment needs when for whatever reason one or more customers cannot receive a full delivery.
A Cluster is a group of 6 or less customers that are put together to be potential partners for split deliveries. A Cl... |
Problem Statement: What is the purpose of Last Contained restrictions under Product Setup? | Solution: The Last Contained section under Product Setup is a method of configuring the Optimizer to avoid loading specific products immediately after one another.
The matrix provided allows you to specify which Previous Product is not allowed to be followed by a Restricted (if selected in this matrix) Next Product.
... |
Problem Statement: What is the Restricted field used for on the Truck Set-Up Screen? | Solution: The Restricted field is used to indicate if a Transport should be limited to carrying only deliveries for Customer's who are flagged with this Transport as the Default Transport on Customer Set-Up Screen.
Transports with this flag unchecked can haul deliveries for all Customers in addition to the ALL the deli... |
Problem Statement: How do I change a date in DQM if a user accidently enters and accepts a future date? | Solution: If a user accidently enters and accepts a future date in the DQM process the only way to change this is to go directly into the ORACLE/SQL tables and edit the date. The table that needs to be edited is the TPS_YESTINFO table. The INVDATE and FIRSTINV date fields need to be reset to the current date.
Keywords:... |
Problem Statement: How do I configure the MinSplitPercentage INI Setting? | Solution: MinSplitPercentage=50 (default)
The minimum percentage to which a transport must be loaded in order to deliver a split shipment to a customer
Acceptable Values: 0 to 100
Use: Use this option to reduce the instances when a split load is created that only utilizes a small portion of a truck. This option all... |
Problem Statement: What is the best scenario for the Safety Stock functionality? | Solution: The safety stock feature in Aspen Retail is used to increase the amount of product that is stored at the Retail sites. This feature, however, works in conjunction with all of the other aspects of Aspen Retail (i.e. load sizing, proportionality, must go shift, delivery window) therefore it is possible that the... |
Problem Statement: I have 2 Orders for the same customer, how come I can't make a split delivery out of them? | Solution: The thing to do in this circumstance would be to simply change one of the orders to contain all of the products of both deliveries.
Retail does not allow customer's to be split with themselves, but you could simply change one of the orders to contain all the necessary products and delete the second order and ... |
Problem Statement: What error logs would be needed for analysis and detailed instructions on how to get them? | Solution: Within the Aspen Retail application there is an option under the help menu to 'email support'. When selected this automatically launches Outlook and automatically attachés the dberrlog.txt and the odbcerrlog.txt which are the two files that support needs to investigate any defect submitted. The user can also... |
Problem Statement: How do I use Crystal Reports 10 with Aspen Retail 7.5.2.9 and higher. | Solution: Please also refernceSolution Document #110653 for information on the installation Crystal Reports.
Using Crystal Reports 10 with Aspen Retail 7.5.2.9 and higher.
Crystal Reports 10 should not be installed on the same machine that Aspen Retail is installed. Use a separate machine to edit the rpt files.
There a... |
Problem Statement: How Does The Holiday Storm Planner Work? | Solution: The Holiday-Storm Plan Utility is a module that forecasts shipments based on the sales trends of a pre-existing reference period. The Utility can be applied to a customer, terminal, or zone. For example, if the user wanted to know how the sales for a particular terminal were going to be affected by a major st... |
Problem Statement: V7.3 debugsymbols build for advanced log files. | Solution: Aspen Fleet Optimizer V7.3 has a special symbols that can be extremely useful in tracking down abnormal ends or crashes. The symbols build can be provided to customers if they run into problems that the normal error logs can not track down and help solve. The symbols build is installed the exact same way as t... |
Problem Statement: Why are the input fields inactive in mechanical shell and tube? | Solution: The reason for the input->exchanger geometry -> Shell Tab inputs being disabled within mechanical is the fact that the file most likely involved a transfer from thermal to mechanical
When this occurs, thermal will supply mechanical with a specific tubesheet layout.
Therefore, within mechanical, input -> excha... |
Problem Statement: Is it true that when the cutting of buffers occurs, once either the retain buffer or runout buffer becomes zero that both buffers are discarded? | Solution: No, the buffer reduction continues as long as the sum of the buffer times is greater than zero. If one of the buffers values reaches zero but the other buffer is still great than zero then that buffer will be applied to the forecast.
Keywords: None
References: None |
Problem Statement: Can the Optimizer break apart splits if they don't fit on any trucks? | Solution: The ini setting
breakUpOverflowSplits=1
in the Internal.ini tells the Optimizer whether or not to break apart Split Loads before sending them to the Overflow if they do not Optimize onto trucks Automatically.
=1 tells the Optimizer to break them up
=0 tells the Optimizer to leave them together as a Split ... |
Problem Statement: Alternate Weight by Axle Configuration | Solution: Summary
This document outlines the procedure for configuring weight by axle when the actual weight contributions per compartment and maximum weight per axle is not available.
Data Requirements
- Net Weight - The weight of the empty equipment (truck and trailer)
- Max Gross Weight - The... |
Problem Statement: This knowledge base article describes the typical problems that may go wrong during an upgrade of Aspen Fleet Optimizer. | Solution: Aspen Fleet Optimizer upgrades are complex and problems may occur in several places if the upgrade is not planned properly. Here are a few of the most common problem areas and best practices to avoid them.
License File Issues:
The best way to avoid license file issues is to send a current copy of your lic... |
Problem Statement: How does Aspen Fleet Optimizer calculate Must Go vs. Can Go work? | Solution: Each load has a delivery window composed of the earliest and latest times the load may be delivered to the site. For inventory management accounts, these times are calculated; for order entry accounts, the window is given or based on the requested shift. The shift running times for each truck are setup. Deliv... |
Problem Statement: Where can I locate the Initialization (INI) Files for Aspen Fleet Optimizer | Solution: The INI files are located on your system in the following directory:
C:\Program Files\Common Files\AspenTech Shared\Settings
Warning: INI files are registered at this location during Aspen Retail installation. Moving them from this location will cause the system to function incorrectly
Key words
INI Files... |
Problem Statement: What does the Warning Manager do? | Solution: The Warning Manager allows you to view warnings that have been generated when new Sales and Inventory updates have been processed relating to potential Retains and Runouts. Using this tool a dispatcher can help to make sure upcoming dispatched or undispatched shipments are adequately handled as new informatio... |
Problem Statement: What are the issues with Warning for Manual Accounts? | Solution: This warning is intended to help prevent retains at manual order stores. This logic is dependent upon having correct information for average daily sales for manual order customers. Obviously if sales are incorrect or zero this logic will not work correctly and will cause the warning to occur whenever multiple... |
Problem Statement: Is there a way to determine if a split order was created by the user or by the system? | Solution: Yes - examine the title bar on the order form. If the optimizer generated the split order, the title bar will contain the phrase Forecasted (SPLIT). If the user generated the split order, the title bar will only say SPLIT.
eyWords:
Keywords: None
References: None |
Problem Statement: How to populate Global Optimization matrix tables? | Solution: The process of generating all the matrixes for global optimization may take a long time when using Mappoint. To help alleviate down time on a production database a back up database can be used and the following tables need to be transferred into the production database.
TPS_STATMATR-station-to-station inf... |
Problem Statement: How do I configure the DoShiftWork INI setting? | Solution: DoShiftWork =1(Default)
The DoShiftWork setting is used to load-balance terminals and transports when fulfilling shipments. Load balancing is achieved by switching orders from terminals with less capacity to terminals with greater capacity. This setting allows you to determine whether RSO will automatically s... |
Problem Statement: Creation Date: 29-Jun-2004 06:57PM
Applicable Version(s)
Problem Statement
Can Retail be configured to breakup split shipments if they don't get scheduled onto a truck? | Solution: Yes. To configure Retail for this functionality, you need to change the ini setting breakupoverflowsplits=1 in the internal.ini
Keywords: Split Shipments, Overflow, RSO
References: None |
Problem Statement: What does the sales spike percentage do in product setup? | Solution: When this value is met or exceeded for two straight days AFO will put a much higher emphasis on the most recent trending and much less on the past historically trending. The purpose is to have AFO react more or less quickly to spikes or decreases in sales.
Keywords: None
References: None |
Problem Statement: How can I make sure Split Shipments do not occur? | Solution: The best way to make sure Aspen Fleet Optimizer will not create Split Loads is to make sure all the Cluster's have been removed from the database. The most comprehensive way to perform this is to go through the Cluster Set-up Screen and remove all of the clusters from the database. It is possible to use queri... |
Problem Statement: What is a Short Shipment? | Solution: A Short Shipment is a shipment of fuel that is less than the full carrying capacity of a transport. The Short Shipments check box determines whether or not a customer is authorized to receive less than a full load of product.
A short shipment is only calculated for a customer if the Short Shipment check box i... |
Problem Statement: What are the proper conditions for Hard and Soft Time Restrictions? | Solution: In Aspen's Customer Setup Panel it is possible to assign a number of restrictions for a Customer. One of the primary restriction types is the Time restriction. The system allows a wide variety of when and how a station can be prevented from being scheduled to receive a delivery.
Hard Restrictions -
The Flee... |
Problem Statement: How does one retrieve longitude and latitude data from MapPoint and enter them into Aspen Retail? | Solution: Here are the steps to get Longitude & Latitude from Mappoint
Open up Mappoint
In the Navigation Toolbar, type in the address of the location in the drop-down box with the texst Type place or address highlighted once Mappoint opens.
Click the Find Button
If Mappoint finds the address automatically, goto ste... |
Problem Statement: What deliveries are included in the delivery log? | Solution: In Data Quality Manager, the Delivery Log includes all the loads that were last forecasted for the Customer. Expected deliveries are prompted so the user may verify that the loads that should have been delivered between the previous and current inventory measurements were actually delivered with their expecte... |
Problem Statement: The Data Quality Manager appears to be sorting the stations in some unusual new order since our upgrade to 7.7. | Solution: In version 7.7 we added the ability to sort the stations by SiteId. This is particularly useful for customers who have many sites tied together through common SiteIDs. If you are one of our customers who does not use the SiteId field to tie multiple customers together or you would simply prefer to have the Da... |
Problem Statement: Why is my station not showing on the Map? | Solution: If the numeric id for a customer or terminal is greater than nine (9) digits the customer and terminal cannot be displayed on the map. This issue occurs when trying to view the customer or terminal on a map using View | Customer from the Customer Setup window, or View | Terminal from the Terminal Setup window... |
Problem Statement: Why would fill transport pick the most expensive transport when forecasting? | Solution: The system does not start looking at costs until the shipments are in the optimizer. When the system is forecasting shipments, it will use any of the transports that are in the system and that are not mark as restricted. The system tries to use the largest transports first and as soon as the delivery window i... |
Problem Statement: What is the best way to handle overflow loads in the optimizer? | Solution: A Problem Shipment is an overflow shipment that could not be assigned to a shift because of a restriction conflict or delivery window problem. To help determine why a shipment is a problem shipment, the shipment must be manually forced onto a transport then its delivery timeline can be checked in Gantt view. ... |
Problem Statement: Which .ini file does the Forecast service look at? | Solution: The services.ini contains these two entries:
[Forecast]
IdCode=1
Period=5
StartTime=501
StopTime=845
Timer=15
[ForecastService]
IdCode=1
Period=1
StartTime=441
StopTime=715
Timer=0
The forecast service is looking at the setting call forecast. The setting call forecastservice is an obsolete setting that ... |
Problem Statement: How does the short shipment value function? | Solution: The Short Shipment at Value is a time variable that designates the threshold window length, in hours, which will initiate load sizing for a customer's shipment. Loadsizing is a function of Aspen Retail that will decrease the payload of a shipment to attain a desired delivery window. The delivery window is the... |
Problem Statement: What is the INI Configuration for Aspen Fleet Optimizer TripTime Matrix? | Solution: The following instructions should be used create the Matrix Data you need:
Use the following setting in the Internal.ini
[Mapping] section
Enablemapping = 1
MapPointProgID = MapPoint.Map.EU (for the European version of MapPoint) or Map.Point.Map.NA for the North American version of MapPoint)
MapPointAppID = M... |
Problem Statement: How does Fleet Optimizer forecast loads? | Solution: Calculating the Runout Point
The first stage in the forecasting process is determining the point in time when a customer will run out of the first product. The runout point is calculated by subtracting forecasted sales from a reported current inventory level. The forecasted sales are generated through the use... |
Problem Statement: What does Missing Sales mean in Data Quality Manager? | Solution: Missing Sales are sales figures a Customer has failed to report for a specific day. In Data Quality Manager, Aspen Retail will prompt the user to update missing sales with actual sales figures for the days for which no sales information exists. In Sales and Inventory Forecasting mode, missing sales do not gen... |
Problem Statement: How do I configure the numMinBetweenTwoDeliveries INI Setting? | Solution: numMinBetweenTwoDeliveries=30 (Default)
Description: The minimum number of minutes between delivering
multiple shipments to the same customer
Acceptable Values: Any reasonable number of minutes you want
scheduled between deliveries to the same customer on the same day
Use: Use this option in situations ... |
Problem Statement: How does the TPS_NEWTREND table get populated? | Solution: The TPS_NEWTREND table is populated every day when a station gets forecasted. When the station is forecasted either by the FORECAST NT Service or by the Data Quality Manager, the sales information for that day is written directly to the TPS_NEWTREND (i.e. TRENDS) table. This process is updated daily and the s... |
Problem Statement: What does Forecast Delay do? | Solution: The Forecast Delay Utility in the Utilities menu is to allow the Customer to set the system up to wait until a specified point in time before the Forecast Service would process either the Sales and/or Inventory on its own (thus creating a book figure for the missing piece.
Keywords: Forecast Delay
References:... |
Problem Statement: What is the Inventory Proportionality Report for? | Solution: The Inventory Proportionality report prints the degree to which a customer's inventory is in proportion to its sales. This report can be sorted by Group, Terminal, and Station.
Keywords: Proportionality
References: None |
Problem Statement: There is no option in Aspen Shell & Tube Mechanical for the nozzle profile connections Fig. UW-16.1 (f-1), (f-2), (f-3) or (f-4). How can I specify them? | Solution: You have to assume a standard reinforcing ring that will have the equivalent area as depicted in Fig. UW-16.1, without exceeding the code reinforcement limits.
Connections (f�-1), (f�-2) and (f�-3) can be thought of as depicted below, reinforcing in red containing the same area as the actual profile in figure... |
Problem Statement: How does Iterative Truck Match work? | Solution: [IterativeTruckMatch] Assigning product(s) to compartments on a truck:
Iterative truck matching logic is used to enhance optimization performance by
limiting the number of possible product/compartment combinations that the RSO
must calculate
Use iterative truck matching when you are scheduling more than 1... |
Problem Statement: Aspen Shell & Tube Mechanical (Aspen TEAMS) Main Material Search function Disabled under Input | Materials upon opening the application and prior to any input. | Solution: Main Material Search function will be enabled and loaded with appropriate data once the TEAMS Exchanger or Vessel option under Input | Problem Definition | Description is selected.
Then the program will load Heat exchanger material data and search option once Heat exchanger option is selected and it will do t... |
Problem Statement: On the Utilities pull-down menu, there is an entry for CHANGE and Forecast Delay Cutoff. Where does Aspen Retail store the value for Forecast Delay Cutoff? | Solution: It is stored in the TPS_STATIONS table in the SOCUTOFF column. The number stored in the SOCUTOFF column is the minutes past midnight. For example, if the desired cutoff time was 10:01 AM, the number stored in the SOCUTOFF column would be 601.
Keywords:
References: None |
Problem Statement: What problems are fixed in Release 7.04.00.16 and prior releases? | Solution: This release contains the following major fixes:
With weight opt =2, loads were being scheduled before the retain, and after the run-out.
RVP\OXYÂShipmentsÂthatÂwereÂdeletedÂandÂnot&A circ;putÂinÂtheÂdeliveredÂshipmentsÂlogÂwere&Aci rc;notÂbeingÂwrittenÂtoÂtheÂcanceledÂorders&Acir c;table
Fix for the Sales Im... |
Problem Statement: Is there a way to prevent users from overiding the In-Process warning messages? The messages will pop up when a user tries to modify a customer's orders while someone else is optimizing that terminal / customer. | Solution: Yes, in the PSOFTG.ini file's WINOPT section add (or modify to) the following:
[winopt]
showorbutt=0
This feature is strategic as overiding this warning can cause duplicate orders that lead to runouts.
Note: When using the automated SIIMPORT executable (Service), the in-process flags are respected for all sta... |
Problem Statement: What is the purpose of the What-If Delivery Scenario? | Solution: The What-If Delivery functionality allows the users to make modifications to existing orders to note the effect before saving the changes. The What-If Delivery enhancement works only with forecasted customers. It allows the user to see what happens if the parameters of an existing order are changed. Instantly... |
Problem Statement: Do all customers in a cluster need to be in the same terminal? | Solution: In order for the Split Load functionality to work, all customers in the same cluster must be sourced from the same terminal as their home terminal. When adding customers to a cluster, you should be warned if they do not belong to the same terminal.
Keywords: Clusters
References: None |
Problem Statement: How is the Accept button used in the Data Quality Manager? | Solution: In Data Quality Manager, this button is used to accept sales and inventory information for forecasting after the exception has been addressed. When an exception pops up, the Accept Button is grayed out and cannot be used until sales, inventory and delivery information reconciles. When sales, inventory and del... |
Problem Statement: Why do loads appear Green in the Replenishment Planner? | Solution: If a Delivery Confirmation has been sent in from another System into Aspen Fleet Optimizer, the load will appear Green in the Replenishment Planner.
Keywords: Blue Load, Replenishment Planner
References: None |
Problem Statement: Why would I want to import Load Confirmations into Aspen Fleet Optimizer? | Solution: The primary reason for this would be to allow the system to update the delivery window's for subsequent deliveries. Additionally there is functionality to display Load Confirmed orders in a different color and to not allow them to be moved off the truck they have been confirmed to after they have been deliver... |
Problem Statement: What does In-process = 2 in the TPS_STATLOCK table mean? | Solution: In the TPS_STATLOCK table, the field INPROCESS is generally set equal to 1 or 0 depending on actions occurring within the Application. If a Customer is open in Customer Setup, or the Optimizer is open to the group this Customer belongs in, the INPROCESS flag will be set to 1.
In some circumstances it has be... |
Problem Statement: How do I specify minimum or maximum delivery quantities that can be delivered to a customer? | Solution: On the Customer Set-up Screen click the tool bar button the resembles a stop sign. This will being up the Customer Restriction screen. On this screen in the top right are two fields for entering minimum and maximum delivery volumes. Once entered here the system will respect these constraints when creating del... |
Problem Statement: How do I see the latest Sales and Inventory entered and how it was entered? | Solution: The Sales and Inventory Log available under the Utilities menu allows you to see the latest Sales and Inventory Data and how it was entered, either via IVR, POS, Manual Information Collection, or directly into the Data Quality Manager.
Keywords: Sales and Inventory Log
References: None |
Problem Statement: How do I submit incidents into Scopus? | Solution: Log onto http://support.aspentech.com
Along the left pane, there is an option to Register Now'
Enter your email address to begin the registration process
Complete the information regarding business address, products of interest, etc
Press 'I Accept' to agree to the terms of the AspenTech Technical Support Cen... |
Problem Statement: How does Aspen Fleet Optimizer determine the Must Go shift? | Solution: MustGoForc =1(Default)
Determines the definition of a must-go shift
Acceptable Values:
0 = the must-go shift is the shift in which a runout occurs
1 = the must-go shift is the system recommended forecasted shift for which the order generator created the order (default). The system recommended shift is the l... |
Problem Statement: Are the number of compartments and number of products evaluated together? Yes, this | Solution: shows how the calculation is doneSolution
NumCompart =12 (default)
The NumCompart and NumProducts settings are evaluated together to determine if the recursive or iterative method
is used to assign product(s) to compartments on a transport
Acceptable Values: from 1 to 12 (default)
Use: The system uses o... |
Problem Statement: Can Databuild Customer's import Manual Orders? | Solution: Customers in databuild status cannot receive Manual Orders. Databuild Status is for bringing in Sales figures to build up trends prior to becoming an Active customer.
Keywords: Databuild
References: None |
Problem Statement: When should I use the rest utility? | Solution: Reset Utility enables the user to reset the customer in process flag. The in process flag helps avoid concurrency problems. The reset utility can be used to reset the in process flag for a group, zone, terminal, or customer. The rest utility is very powerful and incorrect usage of this can cause many unexpect... |
Problem Statement: What does the upper-case P designate on an order inside the Optimizer? | Solution: This P indicated the order has been Pre-Assigned to this truck by the dispatcher. This process tells the Optimizer not to Optimize this load to any other truck because the dispatcher has a specific reason to want this delivery to go onto this specific truck.
Keywords: Pre-Assigned
References: None |
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