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Problem Statement: Is it possible to enter in only partial information for DQM? | Solution: In the more recent versions of Aspen Fleet Optimizer, we have added the option on entering in only certain information via Manual Information Collection to account for the fact that not all information may be known when the customer is reporting their data. The Yes / No Flag allows the customer to specify if ... |
Problem Statement: Customer tried to use the Aspen PI Data Source to read character data, but instead of displaying the text value, the graphic is displaying ??? | Solution: The Aspen Data Source Architecture for PI supports only data types of Digital, Integer or Real. Not character strings.
Documentation will be updated to reflect this.
Keywords: PI data source character
References: None |
Problem Statement: Can you provide more technical background on tubesheet design using UHX? | Solution: The attached paper was produced by the Sub Group of Heat Transfer Equipment of the ASME. Gabriel Aurioles (AspenTech) is the Secretary.
This White Paper is intended to describe the basis of requirements contained in Mandatory Section UHX of Section VIII Division 1 of the Boiler and Pressure Vessel Code. The... |
Problem Statement: Which Aspen Data Source Architecture service components are needed by which Production Management and Execution products? | Solution: Product
ADSA Service Component
Aspen InfoPlus.21
-Aspen DA for IP.21
-Aspen Process Data (IP.21)
Aspen Audit & Compliance Manager
-Aspen Audit and Compliance Database
Aspen Calc
-Aspen Process Data (Calc) is OPTIONAL and only required for stored on-demand calculations.
Please Note: Because there can be on... |
Problem Statement: The cylindrical barrel welded to a floating tubesheet of type P needs to be thicker to alleviate stresses at the junction with the tubeseheet when using UHX. The designer does not want to thicken this barrel. How can this be simulated? | Solution: Run the tubesheet design as simply supported.
The barrel thickness on the floating head of a P type exchanger (as in an AEP) will probably remain the same if the tubesheet is designed as simply supported. This means that the tubesheet is de-coupled from the welded cylinder in the design model. Sometimes the t... |
Problem Statement: This knowledge base article describes how to troubleshoot the error
Access is denied. (The specified Windows NT host is not a member of a trusted domain, and the security settings of the current process do not permit such connections.)
which is generated during an Aspen Data Source Architecture (ADS... | Solution: This error is caused by Microsoft Distributed COM (DCOM) connectivity problems. DCOM connections are used by client applications to connect to the ADSA server when public data sources are used. When this error is generated the server has rejected the attempt to connect to ADSA through DCOM.
To troubleshoot ... |
Problem Statement: What Is Tank Out Of Service Used For? | Solution: The tank out of service feature can be set in the ?CUSTOMER SETUP? screen under the tank information. This function should be used when you do not want to forecast product for a particular tank for an extended period of time. If you turn on the tank out of service button for a product then the system will aut... |
Problem Statement: Why isn't the highest selling product the controling product? | Solution: Within a given order, there can be more than one product to be delivered. A controlling product is a product that will run out first in a given order. With this new feature, the user can pay close attention to the controlling product and manage deliveries more efficiently.
In the 'order' dialog window, the ro... |
Problem Statement: How does Aspen Shell and Tube Mechanical calculate the pressure drop of pass plate for code calculation? | Solution: If users transfer a Shell & Tube thermal case into Shell & Tube mechanical, the pass plate pressure drop should be automatically updated on Code Calculation.
If users only use a Shell & Tube mechanical but not have a pressure drop data, the pressure drop on Code Calculation will be a back-calculated results b... |
Problem Statement: We have a forecasted account that normally sells about 14,000 gallons of unleaded each day. The tank size is 20,000 and Retail usually delivers/forecasts an order of 8600 gallons for delivery. Instead of creating the usual order of 8600 or 9000 gals, Retail created two orders of 6200 gals each; one f... | Solution: Retail uses Compartment Configurations to determine the amount it forecasts for orders. If there is a compartment configuration that is smaller than a full load and short load is turned on then it can use this configuration to meet the delivery window established in Customer Setup. To check what truck is bein... |
Problem Statement: When testing the Aspen Data Source (ADSA) Directory server, the following error is received: The server threw an exception. | Solution: Three options are available to solve or work-around this problem.
Upgrade to version 4.x or
Stop and restart the ADSA service when the problem occurs or
Move the ADSA to a single processor machine.
Keywords:
References: None |
Problem Statement: What is the Aspen Simple Mail Transfer Protocol (SMTP) Configuration used for? There isn't any information in the ADSA manual. | Solution: Basically, this service is used to let Batch.21 know where the email server is on the network for emailing automated reports.
You can find documentation about the SMTP service in the Batch.21 v5.0.1 Help under the topic Configuring ADSA Data Sources. You can find the topic in the Contents pane of the Help top... |
Problem Statement: If the actual load is different from the scheduled load will it change the ETA? | Solution: As stated above the ETA time will change based on the time passed into DELIVDATE, DELIVHOUR, DELIVMIN. In addition, if the order quantities are different than the originally dispatched quantities these quantities will be updated. The system will also compare the DISPDATE and DISPSHIFT in the load confirmation... |
Problem Statement: What is the Status field in the STATIONS table used for and should a user modify it? | Solution: The status table is used internally by several Aspen Retail subroutines to track several types of status changes. This field should not be modified by users. It can be helpful to monitor this field when debugging problems with a particular station.
Keywords:
References: None |
Problem Statement: How can I change the customer ID number and retain the site history? | Solution: Under change customer number utility there is a check box for Holiday Storm Planner and History
Keywords: Customers
Changing numbers
History
Hiliday Stomr Planner
References: None |
Problem Statement: Are there any Crystal report template files that I can use to start? | Solution: See attached for template files
Keywords: Crystal Report
Templates
References: None |
Problem Statement: This knowledge base article provides example Visual Basic .NET code which retrieves a list of data sources from the Aspen Data Source Architecture (ADSA) server. | Solution: The example code is as follows:
'---
Dim myadsa As New AspenTech.Adsa.Locator.DsaLocatorClass
Dim available_adsa As AspenTech.Adsa.Locator.IAtDsaResults
Dim i As Integer
Dim number_of_adsa As Integer
available_adsa = myadsa.FindSources({79f29695-5113-11d3-9ba4-00e02905d02b})
number_of_adsa = available_a... |
Problem Statement: When testing ADSA Web Service I am getting ?Request Failed: 500? error despite IIS settings and DCOM settings are correctly configured. See | Solution: ID: 129413 ?How to properly configure IIS in Windows 2008? andSolution ID: 124849 ?Aspen Data Source Architecture Test for Web Service failing with error message: Request Failed: 500?.Solution
This problem seems to be caused by IIS. If the above mentionedSolutions don?t solve this issue another way to solve i... |
Problem Statement: What's the new cost and old cost on the GUI? | Solution: The old cost and new cost in the product GUI is for the best buy practice. So if you have multiple suppliers out of one terminal then you would update the New/Old fields with the price of what the products are. Some companies use a 3rd party to import the price into the TCIF_Prod_price table and then the Pric... |
Problem Statement: What Should I Do If Done For The Day Does Not Run? | Solution: Done For The Day resets the Retail system so it knows that a new days information is coming into the system. If Done For The Day does not run then the data is treated as a inventory update rather than as new information.
If it is noticed that Done For The Day has not run prior to any of the new day's inform... |
Problem Statement: Error received when performing a Test connection from an ADSA client to the ADSA Server:
Remote calls are not allowed for this process | Solution: Make sure that DCOM is enabled on the ADSA client machine. To do this, go to Start | Run | dcomcnfg. From there right click on My Computer, choose Properties, and the Default Properties tab. Make sure that the Enable Distributed COM on this computer is checked and then click on OK. Reboot the machine. Perform... |
Problem Statement: How can we import Manual Orders from within the Optimizer? | Solution: Inside the Customize.ini file there is a setting called ManualOrder=
Setting this equal to 1 will allow a user to import any new Manual Orders from within the Optimizer.
To do this go under the Edit Menu | Import | Manual Orders
If this setting is set to 0, however, the Option will be greyed out under t... |
Problem Statement: Use the Aspen Process Data (RDBMS) service to access time series data from any database (AspenTech only supports Oracle and MS SQL Server). The RDBMS service requires a Tags table be created in your database. For details on creating the Tags table, see the Aspen Process Explorer Installation Manual.
... | Solution: To add services for Oracle or MS SQL Server:
1 On the Add Service dialog box, select the Aspen Process Data (RDBMS) service and click OK. The Aspen Process Data (RDBMS) Properties dialog box displays.
2 Click Setup to configure an ADO Connection String to access your data.
3 On the Provider tab, select ... |
Problem Statement: The Aspen Data Source Directory service fails to start and it gives the following message:
Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Also the following error is logged in the Event Viewer:
DCOM got error The servi... | Solution: From Microsoft Knowledge base Article 241584 (http://support.microsoft.com/default.aspx?scid=kb;en-us;241584).
Click Start | Settings | Control Panel | Administrative Tools, and then open the Services applet.
Double-click the service that did not start.
Click the Log On tab.
Verify that the service has not be... |
Problem Statement: How should I create Size Groups? | Solution: What is the purpose of Size Groups?
Size Grouping is a way of speeding up the performance of an optimization. By grouping trucks together into Size Groups, you in effect create smaller subsets of trucks to consider when trying to find a home for an order. However, this can in many cases create a suboptimalSol... |
Problem Statement: How does TEAMS handle corrosion thickness for the tubesheet? | Solution: The corrosion allowance used in the tubesheet thickness is a function of the tubesheet material, TEMA class if any and User corrosion allowance entry, if any. For carbon steel and low allow steel, the default corrosion allowance is 0.0625 for TEMA classes B and C and 0.125 for TEMA class R. The program will u... |
Problem Statement: What are the default limits inside Aspen Retail | Solution: Aspen Retail Database Limits
This document lists all the known maximum values of variables that globally affect the Aspen Retail application. The list of maximum values is based upon searching for max in the source code. The accuracy may be 99%.
General
Maximum Product Name (12 Characters)
Maximum Possible Qu... |
Problem Statement: Aspen Local Security allows security to be set at both the Application level and the Database level all the way down to Record and Field level. If Record level security has been implemented, how can you tell which records do not have READ access? How can you add READ access to these records?
Versions... | Solution: A query that selects all records that have no record level security is:
select name from all_records
except
select distinct table_name from information_schema.role_table_grants;
A query to assign READ level security to these records is:
grant read on
(select name from all_records
except
select distinct table... |
Problem Statement: How does Safety Stock work? | Solution: Safety Stock works in the same fashion as Run out Buffers but is configured by setting a volume rather than an hourly buffer.
When scheduling deliveries, the Optimizer considers the delivery windows on the current shift horizon. If a particular order was originally forecast for X shift, but has a Retain Buffe... |
Problem Statement: How to mark loads delivered in DQM. | Solution: The Load Lock flag (check box) at the top right of the screen allows the user to manually identify expected deliveries as already delivered shipments. With this box checked, the user can click on an expected delivery using the right side mouse button and mark it delivered. Aspen Retail will automatically add ... |
Problem Statement: There are rigidity factors shown in Aspen Shell & Tube Mechanical section 8 paragraphs 2-14. Is there a way to override the default values? | Solution: We can input values of KI and KL rigidity factors in version 2006.5 and any version after that. The input fields are in the Input | Exchanger Geometry | Body Flanges | Options tab.
Keywords: ASME, KI, KL, rigidity factor
References: None |
Problem Statement: This Knowledgebase Article discusses the Windows Event ID 10021 as it relates to Aspen Data Source Directory (ADSA) , which can be seen in System log section of the Event Viewer: | Solution: This re-occurring error is related to DCOM permissions affecting ADSA. The CLSID {0075a07a-4b64-11d3-9ba3-00e02905d02b} in the Event description corresponds to the ADSA DCOM Config entry:
This Event normally occurs when ADSA tries to start the DCOM server by using the DCOM infrastructure. However, the p... |
Problem Statement: Your end users are trying to upgrade your database servers. However, when you attempt to launch the Admin Console, it comes back with the ?The page cannot be displayed? error. Also the Informatica Services 8.1.1 SP4 service will not remain running after I start it. | Solution: If your integration service's database is not up and running, you cannot bring up the admin console (domain). There is no simple method of pointing your integration service to the new database. It is recommended to have a backup integration service pointing to your backup database server.
Keywords: Informatic... |
Problem Statement: Why the background turns red when I specify design pressure more than 3000 psi in Shell & Tube Mechanical? | Solution: The red background in input is a signal that the design pressure is over 3000 psi and for the user to be careful. However, the program will run with higher pressures and program reliability is the same under or above 3000 psi.
The red background comes from U-1(d) (ASME Pressure Boiler and Pressure Vessel Co... |
Problem Statement: Why the Tube Layout is different in Aspen TEAMS as compared to Aspen Tasc+ ? | Solution: Aspen Teams and Aspen Tasc+ came from different program families (B-JAC and HTFS), so the layout programs are different.
Aspen HTFS+ will eventually have only one layout program. In the later versions (V8.0 and later), the layout in Teams will be the same as in Tasc+.
For now (V7,1 and earlier,) user will get... |
Problem Statement: In the most European countries the comma is used as decimal seperator and the point is used to indicate 1000 units. If you open Retail with these settings and you go into a station screen, the unload time will change automatically without the user seeing it. When closing that station screen you get a... | Solution: The workaround is that every time someone access a station, they have to put it back to the original value.ck the value and put it back to the original value.
Keywords: decimal point
unload time
References: None |
Problem Statement: How do I know if the target Access database is compatible with the source database? | Solution: Sometimes you can tell by the name of the empty target database. But, in the middle of the DBCOPY procedure, the program will allow you to test the differences between the source and the target database. If you see many differences, assume you have the wrong target database.
Also, you don't have to use an emp... |
Problem Statement: Both Aspen Framework and Local Security Server provide a graphical user interface called Afw Security Manager for specifying security data. Administrators should secure the Afw Security Manager by defining who can open and use this tool before making any security specifications. Only people belonging... | Solution: Steps for securing the Afw Security Manager:
1. In the AFW Security Manager tree view, right click Application, and choose All Tasks | Import Application.
2. Select the AFWSnapin.xml located in the AspenTech\Bpe installation folder, i.e., C:\Program Files\AspenTech\BPE
3. In the tree view of AF... |
Problem Statement: When it's time to upgrade your IP.21 server you had spent considerable amount of time configuring, you'd want to preserve and transfer as many of your original settings and customizations to the new server as possible.
Here is a step-by-step procedure for how to properly migrate AFW Local Security se... | Solution: IP.21 server component:
1. Shut down IP.21 and all client applications on the old machine.
2. Backup and save the AFWDB.mdb Access Database file, located in the [drive]:\Program Files\AspenTech\Local Security\Access97 directory.
3. Take your OLD machine off line and prepare your NEW machin... |
Problem Statement: What are the purpose and function of Security Utility? | Solution: Group security is currently used by one custsomer with their WTS (windows terminal server) to limit users' access to terminals and groups. For example, the New York dispatcher is not able to access California terminals and vice versa. Currently, this is only in place at one customer site and it may need WTS t... |
Problem Statement: What does the error The specified DSN contains an architecture mismatch between the Driver and Application mean? | Solution: This may appear in a 64-bit Windows Server 2008 environment when working with an IIS ASP.NET application.
In the advanced settings for an IIS application pool that's being used with the application you need to set Enable 32-bit application (part of the Advanced Settings) to eliminate the condition which prese... |
Problem Statement: Do you have a excel list indicating the B-JAC no. for each material in Aspen Shell & Tube Mechanical? | Solution: Yes there is a Microsoft access database file inside each of the ASME material years under the installation directory where you can find the Material list.
You can look inside the ASME material year that you are interested in under folder \PDA\ASME???? as shown here:
For example, the ASME2007.MDB files contai... |
Problem Statement: How to reduce the number of empty kilometers on trips? | Solution: There are two things you can do:
Assume that you have one full load. If best buy is NOT activated, Aspen Retail will look at trip time (not distance) to find the closest terminal. Assume there is a truck available to deliver the load (fill levels, start time, restrictions, product availability, etc.). Once th... |
Problem Statement: What do the different statuses mean in the Customer Status Report? | Solution: Whenever sales/inventory data are reported either through the services, or through manual information collection the STATUS field inside the TPS_STATIONS table is updated. Also during the DQM process, when HOLDFORECAST option is checked and the user selects the shipment to be marked as delivered through the I... |
Problem Statement: When clicking twice on the Trial button on the What-If screen, the Retain time changes from the original value. | Solution: Fixed in 7.04.00.04 or higher (Service Packs)
Keywords: What if
Trial Button
Retain time
References: None |
Problem Statement: How do I specify absolute vacuum design pressure? | Solution: Absolute vacuum design pressure is specified by entering 15 (or -15) psia in the vacuum design pressure input cell. Any value entered in this cell is taken as external pressure.
Keywords: Absolute vacuum design pressure
References: None |
Problem Statement: Why is the ADSA Configuration Applet missing the Public Data Sources button after a full server installation? | Solution: Aspen Data Source Architecture (ADSA) is a component that needs to be selected separately during the installation if the server needs to be set up as ADSA server.A If this component is not selected as a part of the install opening the ADSA client configuration tool on the server will not show the public data ... |
Problem Statement: Do you have any literature on Expanded Tube to Tube sheet joint contact pressure calculation that Exchanger Design and Rating (EDR) uses in the Aspen Shell & Tube Mechanical software. | Solution: Attached is the basis of the interfacial pressure calculation used in Aspen Shell & Tube Mechanical program.
Keywords: interfacial, pressure, calculation
References: None |
Problem Statement: Where Can I Find the odbcerrorlog.txt and the dberrorlog.txt? | Solution: The odbcerrorlog.txt and the dberrorlog.txt can be located in the following directory
C:\Program Files\Common Files\AspenTech Shared\Settings
Keywords: -------- odbcerrorlog dberrorlog error logs
References: None |
Problem Statement: Why does it seem like the fitMatch setting is no longer working? | Solution: The fitMatch setting, formerly in the psoft.ini (7.4 and earlier), is now located in the Internal.ini. This setting was wrongly moved to the Customize.ini file in some version of the convert.exe program (designed to migrate ini settings from the former psoft.ini and psoftg.ini to the newer customize.ini, inte... |
Problem Statement: What are Yesterday's Sales in Data Quality Manager? | Solution: In Data Quality Manager and Manual Information Collection, Yesterday's sales are the Customer's sales for the previous 24 hour period ending at today's reported inventory time. These sales figures are collected daily in sales only and sales & inventory forecasting. With inventory only forecasting, yesterday's... |
Problem Statement: How should I set up Clusters? | Solution: Clusters are used in Aspen Retail, in addition to Clouds (super-clusters) to try to satisfy replenishment needs when for whatever reason one or more customers cannot receive a full delivery.
A Cluster is a group of 6 or less customers that are put together to be potential partners for split deliveries. A Cl... |
Problem Statement: What is the purpose of Last Contained restrictions under Product Setup? | Solution: The Last Contained section under Product Setup is a method of configuring the Optimizer to avoid loading specific products immediately after one another.
The matrix provided allows you to specify which Previous Product is not allowed to be followed by a Restricted (if selected in this matrix) Next Product.
... |
Problem Statement: What is the Restricted field used for on the Truck Set-Up Screen? | Solution: The Restricted field is used to indicate if a Transport should be limited to carrying only deliveries for Customer's who are flagged with this Transport as the Default Transport on Customer Set-Up Screen.
Transports with this flag unchecked can haul deliveries for all Customers in addition to the ALL the deli... |
Problem Statement: How do I change a date in DQM if a user accidently enters and accepts a future date? | Solution: If a user accidently enters and accepts a future date in the DQM process the only way to change this is to go directly into the ORACLE/SQL tables and edit the date. The table that needs to be edited is the TPS_YESTINFO table. The INVDATE and FIRSTINV date fields need to be reset to the current date.
Keywords:... |
Problem Statement: How do I configure the MinSplitPercentage INI Setting? | Solution: MinSplitPercentage=50 (default)
The minimum percentage to which a transport must be loaded in order to deliver a split shipment to a customer
Acceptable Values: 0 to 100
Use: Use this option to reduce the instances when a split load is created that only utilizes a small portion of a truck. This option all... |
Problem Statement: The following error message is received when opening the ADSA Client Config Tool:
Unrecognized flag: /i
Usage: regsvr32 [/u][/s] dllname
/u - Unregister server
/s - Silent display no message boxes
/c - Console output | Solution: Update the %SystemRoot%\System32\regsvr32.exe file to v5 or later (by whatever means possible)
Keywords:
References: None |
Problem Statement: How do I setup a multi-sourcing truck depot | Solution: Create new groups inside of Group Setup
Create a terminal for every supply point (places with product and no trucks) and a terminal for every truck depot (places with no product but where trucks are housed). In some cases a terminal may need to be in more than one group for these cases create a second termin... |
Problem Statement: There is a new Data Source Component available within ADSA. The new OPC-DA Server Data Source component allows users to configure an OPC-DA Server directly as a data source. This data source can then be connected to by the AMS client applications. There is some confusion regarding which AMS client ap... | Solution: The only AMS client applications that can access the new component are AspenCalc and Web.21 Graphics (the Web.21 Graphics editor also has an OPC Tag Browser that can connect to the data component. The OPC Tag Browser will only find tags if the OPC Server being connected to supports the browsing function).
So,... |
Problem Statement: Is it possible to configure an RDBMS data source for Microsoft Access? | Solution: Microsoft Access is supported for use with the RDBMS data source functionality in version 6.0 of the Aspen Manufacturing Suite. Microsoft Access was not supported in prior versions the Aspen Manufacturing Suite.
Additional information can be found on page 8 of the Aspen Process Explorer 6.0 Release Notes. Tha... |
Problem Statement: What's New in Aspen Shell & Tube Mechanical V7.3 - ASME 2010 Elastic-plastic design procedure for floating tubesheet exchangers | Solution: The ASME VIII-1 2010 code included the elastic-plastic design procedure for floating tubesheet exchangers. With this program addition, previous design cases that were overstressed at the tubesheet-to-cylinder junction can now be designed considering the effect of plasticity at the cylinder-tubesheet joint. Th... |
Problem Statement: How does often does Aspen Tech update Aspen Teams to include the latest ASME code? | Solution: The ASME releases a code update every year. Every 3 years the entire code is reprinted. Between the 3 years, an addendum is issued. Typically, the new ASME code is required to be used by January 1st, in the year following the new ASME code release.
Each calendar year, the Aspen Teams developers release a new ... |
Problem Statement: What Does A Red Order On A Truck Mean? | Solution: Orders that are red do not match the truck compartments/fill levels for the truck they have been placed on. If an order is manually placed onto a truck and it does not match the compartments on that truck then the order will turn red. If an order is red on a truck then the system will not be able to export lo... |
Problem Statement: When configuring ADSA, what services need to be configured to access CIM/21 data? | Solution: The only ADSA service that needs to be configured is Aspen Process Data (Cim21). For the host name, enter the official Net/21 nodename of the CIM/21 server. This name can be found by going to the $n21/bin directory and issuing the nodename command.
If client applications (e.g. Process Explorer) are still not ... |
Problem Statement: What is the usage of the main Aspen Retail reports? | Solution: The purpose of thisSolution is to describe the usage of the main Aspen Retail reports during daily operations.
The Aspen Retail Suite User's Guide contains the full list of reports with a description for each one of them.
 Customer Status report
Indicates the status of forecast customers (New infor... |
Problem Statement: Can I model multi-tube hairpin exchanger using the Aspen Teams program? | Solution: Unfortunately multi-tube hairpin exchangers are outside the scope of Teams. Teams only encompasses the mechanical design of shell-and-tube heat exchangers.
Keywords: multi-tube, exchanger
References: None |
Problem Statement: What's New in Aspen Shell & Tube Mechanical V7.3 - ASME 2010 Nozzle reinforcement design for all applicable nozzles under appendix 1-10 | Solution: The ASME VIII-1 2010 code included a change to appendix 1-10 that eliminated the `large? nozzle label from this alternative method for nozzle reinforcement design. This program change for applicable nozzle results in less required reinforcement than the traditional UG-37 and 1-7 code sections.
Typical examp... |
Problem Statement: How to Use Short vs Split INI Setting? | Solution: The short -vs- split .ini setting is used to weed out/speed up the decision making on split loads. The system uses this setting to decided if it should even spend time going through the clusters and clouds to look for a partner. In general, if your average station to station trip time is less than the shortvs... |
Problem Statement: How to prepare for Christmas Holidays | Solution: Using the Holiday Storm Ultility you can refernce the previous Christmas Holiday and use the sales history for the current Christmas season. If you have stations in your database that were not on the Aspen Retail system last Christmas season or if there are stations in your database that did not report sales ... |
Problem Statement: How does Optimization Heuristic Logic work? | Solution: Aspen Retail Optimizer - Optimization Heuristic Logic
The Aspen optimization Heuristic is a completely custom Heuristic designed specifically to solve the fuel truck dispatch problem. It combines non-linear heuristic and recursive techniques to minimize the average cost per gallon delivered over its planning ... |
Problem Statement: How do I edit the the user material database in Aspen Teams and add material properties? | Solution: Following are the instructions on how to add material properties to a new user-specified material record:
- Create a record in the private material file. You can use that private material number in BJT (or EDR) Teams files just like using a 'public' (not changeable) material number. The private material numbe... |
Problem Statement: MAWP (Maximum Allowable Working Pressure) is not calculated for the tubesheet, how can I fix it? | Solution: For exchangers in which the tubesheet is increased by the program for a non-code related reason, for example during the design of a TEMA type W rear head exchanger, the program does not go back to re-calculate the MAWP after changing the tubesheet thickness. For these cases enter the final tubesheet thickness... |
Problem Statement: When processing data exceptions I encountered a record where one the products exceeded the test range threshold percentage but it was not highlighted in red as an exception in the Data Quality Manager. Why? | Solution: Aspen Retail versions 7.2 and greater now include a volume test range on both sales and inventory records. In order for a record in the Data Quality Manger to be highlighted in red indicating an exception both the percentage and volume test range values have to be exceeded.
Keywords: Data Quality Manager
Exce... |
Problem Statement: When performing the Aspen Data Source Architecture (ADSA) test using Web Service protocol, the following error message is received: Request Failed 401. | Solution: To resolve the above error message, change the ADSAWebService virtual directory to use Anonymous access.
Keywords: Access denied
References: None |
Problem Statement: Will load confirmation give a timestamp of when loaded and, if so, where will you find that? | Solution: Load confirmation has the ability to pass through one of three records. These records are
LOADED (place a V in the DELIVER STAT field)
DELIVER/CONFIRMED (place a C in the DELIVER STAT field)
DISPATCHED (place a D in the DELIVER STAT field)
Inside each record there are three fields called DELIVDATE, DELIVHOUR,... |
Problem Statement: Is there a document that describes all of the ini file settings? | Solution: Yes, the attached document has a description of all the ini file settings for the PSOFT.ini and PSOFTG.ini files. For help with the IVR's INI files, please visit the support website's documentation area. The IVR documentation contains detailed descriptions of the Order.ini files.
Keywords:
References: None |
Problem Statement: From time to time we need to run all of our standards through ASME Code software in order to check them. Can TEAMS take input from an Excel spreadsheet and print output to a spreadsheet? | Solution: Yes, Teams is fully MS COM compliant meaning that all variables are exposed to the outside. Excel can call Teams in the background, pass variables into the input side and receive variables from the result side. Simple example files on the basics to do this are shown in default folder C:\Program Files\AspenTec... |
Problem Statement: How do orders get moved from the replenishment planner to the delivered loads log? | Solution: Forecasted accounts orders normally get moved from the replenishment planner to the delivered loads log during exception processing or data quality management. This is when the account gets forecasted and the system moves loads based on which loads it believes have been delivered because of an inventory oncre... |
Problem Statement: What are the possible data entries for the STATUS field in the TCIF_GROUP_STATUS | Solution: The status field in the Group Status table is a Char(1) field. It has the following possible data entries:
'U' Unscheduled/Untouched - The shift has not been touched.
'O' Optimized
'E' Exported
'D' Dispatched
Keywords:
References: None |
Problem Statement: How do you transfer data from Aspen Tasc+ to Aspen Teams? | Solution: To transfer data from Aspen Tasc+ to Aspen Teams, you need to have the geometry data in your Aspen Tasc+ file (simulation or rating mode). Then you need to execute the following steps:
1. Open the file in Aspen HTFS+ interface.
2. Go to Run menu and select Transfer.
3. In the window that wil... |
Problem Statement: Where does the Forecaster reside and how do I change its settings? | Solution: The forecaster usually resides in the same directory as the other Aspen Retail applications and is called Forecast.exe.
The settings for the forecaster are contained in the psoftg.ini file:
[Forecast]
StartTime=600
StopTime=2300
Period=2
idcode=1
timer=0
In the above example, Start and StopTime represent the ... |
Problem Statement: If there is no ADSA license in your license file, should you be concerned? | Solution: There is no license specific to ADSA since AspenTech does not sell ADSA as a separate standalone product. It is a service that is used by other products in the Manufacturing Suite that are licensed.
When installing the Aspen Manufacturing products, the ADSA server option will be available when using the Serve... |
Problem Statement: What are the different types of Costs inside Aspen Retail? How do they work? | Solution: Also see the attached document with screen shots
TERMINAL SETUPCOSTS
MONTHLY FIXED COSTS- the monthly fixed costs inside the terminal setup screen is a combination of all fixed costs that are associated with a terminal. Here is a short list of examples of common fixed costs, monthly rent, depreciation expense... |
Problem Statement: Using the AFW Security Manager, you may assign Windows Active Directories as members of roles; however, Aspen Local Security is not able to access the members of the active directories. | Solution: Run AFW Tools on the Aspen Local Security Server and verify the key NTGroupSupport is set to 1.
If NTGroupSupport equals 0, the AFW Security Client Service will not attempt to enumerate the members of Windows Active Directories.
To change the value of the key, double-click on the key, change the value to 1, a... |
Problem Statement: 1. How does the cache for ADSA get updated?
2. Is it possible for the cache not to match the data sources on the server?
3. What is the best way to force a refresh of the cache? | Solution: Answer to #1:
The ADSA cache works like this:
1. An application makes a call on the ADSA locator.
2. The ADSA locator reads the cache (if there is one) including the timestamp associated with the cache.
3. The ADSA locator calls the ADSA server passing the timestamp of the cache.
4. The AD... |
Problem Statement: How Many server connections does Aspen Retail Require? | Solution: The number of connections at any one time depends on the features installed and how many users are accessing them. Here are some guidelines
IVR (voice Recognition):
One connection for the system, and one connection for each outside line
Service Connections:
Two database connections for each service
User Conne... |
Problem Statement: I have a supply issue with diesel. Would like to view pending RSO and ASR orders to evaluate demand. | Solution: If you have access to AR's tables, go to the TPS_orders table and query by the date, shift, and product, whatever parameter will give you your desired results. If not use the predefined reports available in Aspen retail. From the main AR GUI click on File, print reports and select one of the following.
Termin... |
Problem Statement: Can the manual sales and/or inventory import (under the Utilities pull-down menu) be done while customers are in process? | Solution: Unlike the automated sales and inventory procedure (SIIMPORT), the manual imports of sales and inventory do not use Aspen Retail's in-process flagging capabilities. When the in-process checking is disabled, duplicate orders can be produced.
If you plan to use the manual importing feature for sales and/or inve... |
Problem Statement: Can the IOPACKAGE.sql procedure be used to improve the performance of the Aspen Retail graphical user interface? | Solution: No, the IOPACKAGE was intended to speed the SQL searches in the Link and Exchange services only. To activate the IOPACKAGE for the Link and Exchange services, first install the IOPACKAGE and then add UseSP=1 to the setup section of the PSOFT.ini.
Note: You can also have this qualifier in the PSOFTG.ini and th... |
Problem Statement: ADSA clients cannot connect to the ADSA server. The Test button in the ADSA Client tool returns the error:
The specified Windows NT host is not a member of a trusted domain, and the security settings of the current process do not permit such connections. | Solution: This is a common error when the ADSA server is installed on a Windows 2003 operating system. ADSA uses DCOM to communicate to the ADSA server. However, in Windows 2003, the DCOM settings are restricted by default.
? The following steps detail how to edit the default settings on the ADSA server so cl... |
Problem Statement: Explain result of not defining all three cost types in transport setup. Explain how maximum transport/truck utilisation can be achieved. Explain how to improve proportion of empty versus loaded trips. Explain simultaneous use of volume cost and cost per distance options. | Solution: Q1) There are 3 different Truck Cost Types (Labour, Overtime & Operating). Is it necessary to use all of them? What Retail will do if, for example, only Labor cost type is defined but Overtime and Operating costs are not set up (e.g. left blank)?
The three different cost types are linked with the status of th... |
Problem Statement: I am confused between the input of both the nozzle and coupling under Exchanger Geometry/Nozzles-General. The coupling I am trying to define is a size (in NPT) for the nozzle by itself and also specify that it is attached to a larger nozzle diameter. Is there any error with the input of this data ins... | Solution: Unfortunately, the Aspen TEAMS program does not have the capability to handle couplings on nozzles. The program assumes that the couplings entered will be located on the vessel itself, not the nozzle.
Keywords: TEAMS, nozzle, coupling
References: None |
Problem Statement: Is the RETBUFHR field still used in the STATIONS table? | Solution: The RETBUFHRs field is not used any longer - it was replaced by the DAYBUFFER and NITBUFFERS. Our upgrade scripts now map that translation.
Keywords: Retain Buffer
RETBUFHR
DAYBUFFER
NITBUFFER
References: None |
Problem Statement: How to add a new user for IVR login? | Solution: See the attached document
Keywords: IVR
New User
Add
References: None |
Problem Statement: </u></b>
How can one push the Retail system to maximize utilization of the trucks, e.g.:
Use as much working hours from the available as possible, or
Use as much of loading capacity of the trucks as possible, or
Combination of above two options?
<b><u> | Solution: </u></b>
Concerning truck utilization, the best option would be the guaranteed status on a truck (First make sure that all of the trucks that are required to be used each shift are marked guaranteed.) Once you set this up, Retail will try to use all the available hours on the shift. If not enough must go wor... |
Problem Statement: Can One use both Cost per Distance AND Volume Cost Chart at the Same Time? What Is the Effect of Using Both? | Solution: Both cost volume chart and cost per distance can be used. The net affect of this is simply a double charging per kilometer The system would simply charge the COST PER VOLUME rate to the load and then add in any additional per kilometer fee.
You can use Cost per distance and Volume Cost Chart at the same time ... |
Problem Statement: What are some of causes that prevent the Retail application from getting the license to run? | Solution: Cause:
COMLicenseMgr.exe has not been registered into the PC Registry.Solutions:
Register COMLicenseMgr.exe by double clicking on the filename: COMLicenseMgr.exe
Cause:
It has been found that on a Windows 2000 station, if any of the Retail NT Services is running in the background and then the user tries to ru... |
Problem Statement: When manually creating a split load, the retain date and time don't change when altering the order quantities after the add function. In the former release when adding volume to the truck, one immediately saw the effect of changing quantities to the retain date and time. | Solution: Problem fixed in ver 7.03.01.02
Keywords: Retain date
split load
References: None |
Problem Statement: What does the expected sales value represent inside Aspen Fleet Optimizer? | Solution: These figures represent Fleet Optimizer's calculated estimate of sales for the previous 24-hour period. Expected sales are compared with actual reported sales (Yesterday's Sales) to identify erroneous sales reported by the Customer. As a backup, Fleet Optimizer utilizes average sales as expected sales if hist... |
Problem Statement: The system creates splits with two manual customers, or with a manual customer and a forecasted customer to one truck. This is normal system behavior.
But what if the system puts in the same split a manual customer order for the current day together with a shipment for a forecasted customer which is ... | Solution: You may expect that the system creates a split only with forecasted and manual customers having very close run out dates.
In versions 7.7.1 a new feature was introduced, the Split Creation INI Setting, which allows the user to manage the creation of split deliveries within RSO: the maxSplitRunoutDatesDiff set... |
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