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1,001
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sandeep/Adrenalin Team Do we have any provision of changing the branch code as a workaround to DC8 as per mail trail . M Sree lakshmi L2 Support , EA production [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited E sreelakshmi.c101537@exidelife.in W exidelife.in From: Karthikeyan G <karthikeyan.g@heptagon.in> Sent: 25 February 2021 19:03 To: Sree lakshmi musturu <sreelakshmi.C101537@exidelife.in> Cc: Arbaaz Hasan <Arbaaz.Hasan@exidelife.in>; Preethi Premnath Shetty <Preethi.Shetty@exidelife.in>; Manana Shivasharan Rao <mananashivasharan.rao@exidelife.in>; mahesh@heptagon.in; Shishira Shetty <shishira.C101498@exidelife.in> Subject: Re: Ticket # 1953073 Attention!!! This is an external email. Do not click on links or open attachments unless you are sure that this email is from a known, trustworthy sender and that the content is safe. Dear Sreelakshmi, The candidate is completed the entire flow. We cannot change the branch code after the candidate moved out. Please check with hris to see if they have any provision to change it. Thanks & Regards, [https://docs.google.com/uc?export=download&id=1Kn4XHyi8BivPgN96mXzhLbTqXIm5ofiU&revid=0B4lXlCk1pbNvSkc3WWEwa1pYcTkzOEpFVkZyL3NMVVJyMm5BPQ] Karthikeyan G Technical support executive Heptagon Technologies Pvt Ltd p: +91-8012273455 w: https://heptagon.in/ e: karthikeyan.g@heptagon.in<mailto:karthikeyan.g@heptagon.in> On Thu, 25 Feb, 2021, 6:36 pm , <sreelakshmi.C101537@exidelife.in<mailto:sreelakshmi.C101537@exidelife.in>> wrote: Hi Karthikeyan As discussed with the user , that should be DC8 . So any workaround can be done to change it to DC8 . kindly let me know . M Sree lakshmi L2 Support , EA production [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited E sreelakshmi.c101537@exidelife.in<mailto:sreelakshmi.c101537@exidelife.in> W exidelife.in<http://exidelife.in> From: Shishira Shetty <shishira.C101498@exidelife.in<mailto:shishira.C101498@exidelife.in>> Sent: 25 February 2021 11:03 To: Sree lakshmi musturu <sreelakshmi.C101537@exidelife.in<mailto:sreelakshmi.C101537@exidelife.in>> Subject: FW: Ticket # 1953073 FYI Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in<http://exidelife.in> From: Karthikeyan G <karthikeyan.g@heptagon.in<mailto:karthikeyan.g@heptagon.in>> Sent: 22 February 2021 15:34 To: Arbaaz Hasan <Arbaaz.Hasan@exidelife.in<mailto:Arbaaz.Hasan@exidelife.in>> Cc: Maheshwaran Nagarajan <mahesh@heptagon.in<mailto:mahesh@heptagon.in>>; Shishira Shetty <shishira.C101498@exidelife.in<mailto:shishira.C101498@exidelife.in>>; Manana Shivasharan Rao <mananashivasharan.rao@exidelife.in<mailto:mananashivasharan.rao@exidelife.in>>; Preethi Premnath Shetty <Preethi.Shetty@exidelife.in<mailto:Preethi.Shetty@exidelife.in>> Subject: Re: Ticket # 1953073 Attention!!! This is an external email. Do not click on links or open attachments unless you are sure that this email is from a known, trustworthy sender and that the content is safe. Dear Arbaaz, The branch code was entered as D19 when the candidate was created and when the e-code was requested. Please find the logs below. The candidate was added by dimple.narang@exidelife.in<mailto:dimple.narang@exidelife.in> The e-code created by rajesh.C101382@exidelife.in<mailto:rajesh.C101382@exidelife.in> Thanks & Regards, [https://docs.google.com/uc?export=download&id=1Kn4XHyi8BivPgN96mXzhLbTqXIm5ofiU&revid=0B4lXlCk1pbNvSkc3WWEwa1pYcTkzOEpFVkZyL3NMVVJyMm5BPQ] Karthikeyan G Technical support executive Heptagon Technologies Pvt Ltd p: +91-8012273455 w: https://heptagon.in/ e: karthikeyan.g@heptagon.in<mailto:karthikeyan.g@heptagon.in> On Mon, Feb 22, 2021 at 1:36 PM <Arbaaz.Hasan@exidelife.in<mailto:Arbaaz.Hasan@exidelife.in>> wrote: Dear Team Below Emp Code, Branch details are coming as incorrect. It should be DC8. Please check and do the needful. Contact - 8309007924 Emp - 90463 Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in<http://exidelife.in> ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in<mailto:system.administrator@exidelife.in> and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. Disclaimer: This e-mail along with attachments (if any), transmitted may contain privileged, confidential or proprietary information and is for the sole use of the intended recipient(s). If you are not the intended recipient, please notify the sender, and then please delete and destroy all copies of the original message including the attachment. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken on this e-mail is strictly prohibited and may be unlawful. Subject to applicable law, Sender may intercept, monitor, review and retain e-communications (EC) traveling through its networks/systems and may produce any such EC to regulators, law enforcement, in litigation and as required by law. Heptagon Technologies Pvt Ltd has installed active antivirus software but does not accept liability or responsibility for the security or reliability of transmission or for any virus transmitted. By retaining the e-mail or the attachments (if any), the recipients of this e-mail consent to the foregoing. ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in<mailto:system.administrator@exidelife.in> and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. Disclaimer: This e-mail along with attachments (if any), transmitted may contain privileged, confidential or proprietary information and is for the sole use of the intended recipient(s). If you are not the intended recipient, please notify the sender, and then please delete and destroy all copies of the original message including the attachment. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken on this e-mail is strictly prohibited and may be unlawful. Subject to applicable law, Sender may intercept, monitor, review and retain e-communications (EC) traveling through its networks/systems and may produce any such EC to regulators, law enforcement, in litigation and as required by law. Heptagon Technologies Pvt Ltd has installed active antivirus software but does not accept liability or responsibility for the security or reliability of transmission or for any virus transmitted. By retaining the e-mail or the attachments (if any), the recipients of this e-mail consent to the foregoing. ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,066
5
1
Closed
Sreelakshmi.c101537
Internal Discussion
Customization
Clarification
null
Employee Information
null
null
2021-02-26T13:11:50+05:30
2021-02-26T14:44:25+05:30
sandeep.thungaturthy@exidelife.in, ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, mananashivasharan.rao@exidelife.in, mahesh@heptagon.in, karthikeyan.g@heptagon.in
sandeep.thungaturthy@exidelife.in, ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in
arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, mananashivasharan.rao@exidelife.in, mahesh@heptagon.in, shishira.c101498@exidelife.in, karthikeyan.g@heptagon.in
null
null
Clarification
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sree Lakshmi, Yes the branch code can be changed in HRIS. That request will be considered as a transfer, hence please get in touch with Naveen Kumar M in SSHR team. Regards Sandeep , Hi Sreelakshmi.c101537, ​ Internal discussion. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,002
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Manikandan is trying to click the work flow approval of goal setting. He is not getting into the approva form. Please share the screenshot and resolve. [image: image.png] UW2 Manikandan Ganapathy Narasimhan Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Deepika Ramakrishnan iSEEC <deepika.ramakrishnan@intellectdesign.com> Date: Thu, Feb 25, 2021 at 10:41 AM Subject: Re: Goal Settings - In my queue To: Manikandan N iSEEC <manikandan.n@intellectdesign.com>, Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Hi Mani, We had this issue for a couple of our associates, Hi Balaji, Kindly check and delete the line item. Regards Deepika On Thu, Feb 25, 2021 at 10:39 AM Manikandan N iSEEC < manikandan.n@intellectdesign.com> wrote: > Hi Deepika, > Please note I see a "Goal Settings" action in my queue. > When I click, nothing happens. > > Thanks, > Mani. > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,067
5
1
Closed
Balaji Damodaran
Old Trnsaction cleanup
Product
Data Correction
null
Performance Management
null
null
2021-02-26T13:25:56+05:30
2021-03-13T15:49:05+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Balaji Damodaran, Post analysis we understood that the count was shown on forms pending for approval due to old transaction which was raised on 2019 and the same was cleared now. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,003
Negative balance in CPL - Leave balance Report Sample ecode - 000071
11,068
5
3
Closed
Gyanamayee Swain
Policy was configured to allow PP balance in negative, hence impact in report opening balance and closing balance.
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-02-26T15:00:44+05:30
2021-03-13T18:49:43+05:30
null
null
null
null
null
Software Problem
created_by: 2043020884409 time: 2021-02-26 09:30:44 UTC, Hi Gyanamayee Swain, As informed over remote session, due to earlier policy of "Previous Period negative balance allowed" as Y, system has allowed to apply leaves for Previous years without deducting from the main balance. Due to which, the report is reflecting the opening balance in negative, hence impacting the closing balance. As suggested, request you to ignore the opening balance for CPL leave type and calculate the Closing balance as (Credit-Debit). Please share the screen now to check on the 5 cases who do not have credit, will check on the same and provide clarification. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee Swain, As showcased and informed over remote session, for 5 cases where credit was shown as 0. Credit has not happened in Apr-2020 as they were inactive at that point of time, and were re-initiated in system in June 2020. Hence, 0 credit in FY 2020-21, however those employees had leave balance of 25 credited in FY 2018-19. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,004
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jayakrishnan, One of our newly joined employee claiming interest on housing loan claimed from his previous employer for Rs.304639/-, request you to confirm where to update the same in Tax declaration. [cid:image007.jpg@01D70C51.2D94F4E0] Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image008.jpg@01D70C51.2D94F4E0] [cid:image006.jpg@01D70C4E.CD066610] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,069
5
1
Closed
Roseline Judia
Clarification Provided
Product
Clarification
null
Tax
null
null
2021-02-26T15:08:14+05:30
2021-03-09T12:46:39+05:30
ask.adrenalin@myadrenalin.com, sivas@efl.global, balakumaran.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com
null
sivas@efl.global, balakumaran.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com
null
null
Clarification
Hi Roseline Judia, As per the Income Tax act interest on housing loan claimed from his previous employment will not be considered in current employment.   As discussed as per the act pervious employment PF, PT, Income , Tax deducted, Leave encashment will be considered for taxation in current employmeny.   Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, thanks and noted.   Regards Roseline, Dear Jayakrishnan, Thanks for the update and appreciated your support. Regards Roseline
1,005
Dear Team Please check the below issue where heptagon is receiving below error from iHris. Kindly get this checked on priority. [cid:image002.jpg@01D70C5E.9D1ECEA0] Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in From: Karthikeyan G <karthikeyan.g@heptagon.in> Sent: 26 February 2021 15:30 To: Sree lakshmi musturu <sreelakshmi.C101537@exidelife.in> Cc: Exidelife Digidesk <exidelife_digidesk@heptagon.in>; Arbaaz Hasan <Arbaaz.Hasan@exidelife.in>; Maithri J <maithri.C100932@exidelife.in>; Dhivakar <dhivakar.C101171@exidelife.in>; Preethi Premnath Shetty <Preethi.Shetty@exidelife.in> Subject: Re: Ticket # 1957158 Attention!!! This is an external email. Do not click on links or open attachments unless you are sure that this email is from a known, trustworthy sender and that the content is safe. Dear Sreelakshmi, We already shred the logs and responses with Manana for this candidate. Please Refer to the mail Sub: FW: heptagon issue. Thanks & Regards, [https://docs.google.com/uc?export=download&id=1Kn4XHyi8BivPgN96mXzhLbTqXIm5ofiU&revid=0B4lXlCk1pbNvSkc3WWEwa1pYcTkzOEpFVkZyL3NMVVJyMm5BPQ] Karthikeyan G Technical support executive Heptagon Technologies Pvt Ltd p: +91-8012273455 w: https://heptagon.in/ e: karthikeyan.g@heptagon.in<mailto:karthikeyan.g@heptagon.in> On Fri, Feb 26, 2021 at 1:14 PM sreelakshmi.C101537 via Exidelife Digidesk <exidelife_digidesk@heptagon.in<mailto:exidelife_digidesk@heptagon.in>> wrote: Hi Team kindly check this below case unable to create the E - Code Getting ERROR, Kindly check this issue on priority Karthik B L 8050507980 karthikbl2016@gmail.com<mailto:karthikbl2016@gmail.com> [cid:image002.jpg@01D70C5E.9D1ECEA0] M Sree lakshmi L2 Support , EA production [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited E sreelakshmi.c101537@exidelife.in<mailto:sreelakshmi.c101537@exidelife.in> W exidelife.in<http://exidelife.in> ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in<mailto:system.administrator@exidelife.in> and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. Disclaimer: This e-mail along with attachments (if any), transmitted may contain privileged, confidential or proprietary information and is for the sole use of the intended recipient(s). If you are not the intended recipient, please notify the sender, and then please delete and destroy all copies of the original message including the attachment. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken on this e-mail is strictly prohibited and may be unlawful. Subject to applicable law, Sender may intercept, monitor, review and retain e-communications (EC) traveling through its networks/systems and may produce any such EC to regulators, law enforcement, in litigation and as required by law. Heptagon Technologies Pvt Ltd has installed active antivirus software but does not accept liability or responsibility for the security or reliability of transmission or for any virus transmitted. By retaining the e-mail or the attachments (if any), the recipients of this e-mail consent to the foregoing. ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
11,070
5
1
Closed
Arbaaz.hasan
Code created
Customization
Clarification
null
Employee Information
null
null
2021-02-26T16:50:49+05:30
2021-03-16T18:47:40+05:30
sandeep.thungaturthy@exidelife.in, shishira.c101498@exidelife.in, dhivya.v@myadrenalin.com, saravanan.r@myadrenalin.com, sreelakshmi.c101537@exidelife.in, maithri.c100932@exidelife.in, dhivakar.c101171@exidelife.in, mananashivasharan.rao@exidelife.in, balakumaran.v@myadrenalin.com, subramanian.krishnamoorthy@exidelife.in, mohammad.khan4@exidelife.in, arbaaz.hasan@exidelife.in
sandeep.thungaturthy@exidelife.in, shishira.c101498@exidelife.in, dhivya.v@myadrenalin.com, saravanan.r@myadrenalin.com, sreelakshmi.c101537@exidelife.in, maithri.c100932@exidelife.in, dhivakar.c101171@exidelife.in, mananashivasharan.rao@exidelife.in, balakumaran.v@myadrenalin.com, subramanian.krishnamoorthy@exidelife.in, mohammad.khan4@exidelife.in, arbaaz.hasan@exidelife.in
maithri.c100932@exidelife.in, dhivakar.c101171@exidelife.in, sreelakshmi.c101537@exidelife.in, mananashivasharan.rao@exidelife.in, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com, saravanan.r@myadrenalin.com, sandeep.thungaturthy@exidelife.in
dhivya.v@myadrenalin.com
null
Software Problem
Hi  Sreelakshmi, As discussed over call, we understand that the heptagon is receiving below error while creating the Ecode. Please share the Heptagon & API logs to check the issue in detail. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Iswarya Please find the logs , Hi Sreelakshmi, As discussed over call, please share the iHRIS Application API & General log  on 25-FEB-2021 18:33  & 25-FEB-2021 18:21  in which the Error has occurred from the iHRIS Application server -> Application folder - > Logs folder . Kindly help to check the issue in detail. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Iswarya Please find the attached for API logs , Hi Arbaaz.hasan, We are checking the attached log for the candidate - Karthik B L, 8050507980 karthikbl2016@gmail.com We will check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Thanks for writing!! I am on leave today. For any production issues please raise a ticket in Co-desk. , Dear Team, Log files already shared. Kindly share the status. If you need any support please let me know. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi Arbaaz.hasan, We have shared the connection with Mr. Sandeep Sir and we will check and update you on priority. @Sandeep Sir, Please execute the attached script in the LIVE server and update as the error file executing the script. We are getting the execution timeout error in the API log and we need to get the exact error while executing the same in the database. Kindly help. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Team, We have shared the connection with Mr. Sandeep Sir and we will check and update you on priority. @Sandeep Sir, As suggested by our internal customization Team, please execute the attached script in the LIVE server and update as the error file executing the script. We are getting the execution timeout error in the API log and we need to get the exact error while executing the same in the database. Kindly help. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Team, We have shared the connection with Mr. Sandeep Sir and we will check and update you on priority. @Sandeep Sir, As suggested by our internal customization Team, please execute the attached script in the LIVE server and update as the error file executing the script. We are getting the execution timeout error in the API log and we need to get the exact error while executing the same in the database. Kindly help. Thanks & Regards, Iswarya.S ​ Please take a look at ticket #11070 raised by Arbaaz.hasan (arbaaz.hasan@exidelife.in). Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Kindly share the work status. Please issue is already escalated. Please help. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi Shishira, As discussed over call, we have already shared the script with Mr. Sandeep Sir and once the data support team have executed the script in the LIVE database and share the database error log we will check the issue further to resolve the same. We will update you once we get update from Sandeep Sir. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Kindly share the resolution ASAP. If you need any support kindly let me know. Please take high priority. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi Team, As discussed over call, the Candidate - Karthik B L ecode is already created in iHRIS database with the Employee code - 90877. Please check the attached screenshot for your reference.  Kindly check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Thank you so much team for quick support. Issue is resolved. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in
1,006
Hi, We have applied rule against Paternity Leave in HRMS around 07-Mar-2019, in such a way that, if an employee fails to avail his Paternity Leave within 31 days of leave credit, then all of his PL balance will automatically get lapsed.  However, still below mentioned employee was able to avail 1 quota of his PL on 09-Feb-2021. PL quota was credited to him on Aug'2019. Please check asap. 8480 ^ Prakash Naik Thanks, Rashmi D 8108813311
11,071
5
3
Closed
Rashmi Deshpande
Configuration not done in system as per customer expectations.
Product
Configuration
null
Absence, Time and Attendance
null
null
2021-02-26T17:43:11+05:30
2021-03-16T11:48:13+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, PFB screenshot of "PL1 - Paternity Leave 1" configuration in system where truncation is set as Yearly similar to other leave types.  It is not configured to lapse existing balance of employees on monthly basis. ​Request you to please confirm whether you would like to configure the same now. On your confirmation we will initiate a call and configure accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, We have set a criteria in leave configuration form to Avail PL within 31 days. We believed that post 31 days employee wont be able to apply for this leave in system. Please clarify whether the set configuration is not working and we need to compulsory truncate the leaves on monthly basis? Or how it is. Thanks, Rashmi D 8108813311, Hi Rashmi, ​ Click the link below to start your Zoom session to check on the leave configuration of PL1, https://us02web.zoom.us/j/87348372615?pwd=L2R5Q2JVZXpmNHBKQ3cxcEtGVjFLZz09 Regards, Gowtham.N Product Support, Hi Rashmi Deshpande, As informed over call, avail within option will only work for CompensatoryOff special leave type and not for ad-hoc created special types. We have suggested truncation on monthly / quarterly basis as a workaround, request you to check and confirm if it needs to configured in system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,007
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls share the provision for Feb’21. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,072
5
2
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Monthly Reports
null
null
2021-02-26T17:55:05+05:30
2021-03-16T16:48:51+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, jagadeesswari.v@myadrenalin.com, venkateswaran.c@myadrenalin.com, balakumaran.v@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, jagadeesswari.v@myadrenalin.com, venkateswaran.c@myadrenalin.com, balakumaran.v@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, For the provision, we will check and share you the data shortly. Thanks & Regards,  Mohamed Moosa A, Hi Jatinder Kumar Sharma, The provision for FEB 21 is 1 Man day effort. Below are tickets for your reference. 10888 10890 10900 10905 10913 10942 10967 10973 10978 10980 11013 11041 Thanks & Regards,  Mohamed Moosa A, Ok pls share timesheet for approval. Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, We require your approval for 1 day in FEB 2021. Please confirm us with your approval to raise Invoice (Religare Broking Limited) for the same. Thanks & Regards,  Mohamed Moosa A
1,008
Dear Adrenalin Team We are getting slowness in Pulse on every day between 6:00 pm to 7:30 pm so request you to please monitor and fine tune the sign-out procedure. Below the blockage query. CREATE PROCEDURE [DBO].[SP_ATTENDANCE_REGISTER_ADD] (@cStaffid staffid,@cDate datetime, @cLoginType char(2), @cTransType char(2), @cSource char(6), @cLanguageCode char(5) , @vAtt_Category VARCHAR(50)=null ,@cReason nvarchar(250) = '', @cStartTime datetime = '', @cCatCode char(16)='', @GeoLocation varchar(50)=null, @GeoAddress varchar(500)=null,@GeoLocation_SignOut varchar(50)=null, @GeoAddress_SignOut varchar(500)=null) AS ---Table Column begins DECLARE @TRAN_ID char(16) DECLARE @EMP_STAFFID staffid DECLARE @IN_DATE datetime DECLARE @OUT_DATE datetime DECLARE @IN_LOCATION char(16) DECLARE @OUT_LOCATION char(16) DECLARE @TRANS_TYPE char(20) DECLARE @TIME_ZONE char(16) DECLARE @SHIFT_STARTTIME datetime DECLARE @SHIFT_ENDTIME datetime DECLARE @ATTENDANCE_DATE datetime -----Local variable declartion begins DECLARE @i INT DECLARE @nTotalDays INT DECLARE @dLoopDate datetime DECLARE @shiftCode char(16) DECLARE @lastSignIn datetime DECLARE @lastSignOut datetime DECLARE @lastAttendanceDate datetime --DECLARE @SignInGracePeriod int DECLARE @ARInDate datetime DECLARE @AROutDate datetime DECLARE @cReqType char(2) BEGIN SET XACT_ABORT ON SET NOCOUNT ON /*---------------------------------------------- Modified by : Parthiban D Modified On : 22 Jan 2019 Description : Checked @cStartTime Parameter is null or empty if it is null or empty then we have assigned @SHIFT_STARTTIME value to @cStartTime. ------------------------------------------------*/ Set @GeoLocation = Isnull(@GeoLocation,'') Set @GeoLocation_SignOut = Isnull(@GeoLocation_SignOut,'') IF not (@cLoginType in('SI','SO')) raiserror ('Login Type should be in SI, SO',16,1) -- SI --> Sign In -- SO --> Sign Out SET @cSource=ISNULL(@cSource,'') IF not (@cSource in ('','AR', 'FO_SW', 'FO_CSO', 'FO_FSO', 'FO_SON')) raiserror('Trans Type should be blank or AR, FO_SW, FO_CSO, FO_FSO, FO_SON',16,1) -- blank --> Regular sign in -- AR --> Attendance Regularization -- FO_SW --> Force out - Still Working -- FO_CSO --> Force out - Could not sign out -- FO_FSO --> Force out - Forgot to sign out -- FO_SON --> Force out - Sign out now SET @EMP_STAFFID=@cStaffid SET @TRANS_TYPE=isnull(@cTransType,'') IF @cLoginType='SI' SET @IN_DATE=@cDate ELSE SET @OUT_DATE=@cDate IF NOT (@cLoginType='SI' AND @cSource='') -- Get the last date attendance SELECT TOP 1 @TRAN_ID=TRAN_ID ,@lastSignIn=IN_DATE,@lastSignOut=OUT_DATE,@lastAttendanceDate=ATTENDANCE_DA TE, @SHIFT_ENDTIME=SHIFT_ENDTIME FROM ATTENDANCE_REGISTER WHERE EMP_STAFFID=@EMP_STAFFID AND IN_DATE=(SELECT max(in_date) FROM ATTENDANCE_REGISTER WHERE EMP_STAFFID =@EMP_STAFFID AND isnull(TRANS_TYPE,' ') in('I','A',' ',null)) ORDER BY CREATED_ON DESC IF (@cLoginType='SO' AND @cSource='') BEGIN -- To convert in Client GMT time SELECT @OUT_DATE = dbo.FN_EMP_TIME_ZONE (@EMP_STAFFID, @OUT_DATE) SELECT @OUT_LOCATION=LOCATION FROM FN_GET_SHIFT_ON_DATE(@EMP_STAFFID, @OUT_DATE) -- UPDATE ATTENDANCE_REGISTER SET OUT_DATE=@OUT_DATE, OUT_LOCATION=@OUT_LOCATION, UPDATED_BY=@EMP_STAFFID, UPDATED_ON=GETDATE() WHERE TRAN_ID=@TRAN_ID UPDATE ATTENDANCE_REGISTER SET OUT_DATE=@OUT_DATE, OUT_LOCATION=@OUT_LOCATION, UPDATED_BY=@EMP_STAFFID, UPDATED_ON=GETDATE(), ATT_ACCESS_IP_OUT=case when @GeoLocation='' then @vAtt_Category else @GeoLocation end,GEO_ADDRESS_OUT=@GeoAddress WHERE emp_staffid=@EMP_STAFFID and isnull(out_date,'')='' END IF (@cLoginType='SI' AND @cSource IN ('FO_SW')) BEGIN /*code modified for ADL_2009_09418 - Begin*/ select * into #tempAttRegTable from ATTENDANCE_REGISTER where TRAN_ID=@TRAN_ID and EMP_STAFFID=@EMP_STAFFID DELETE FROM ATTENDANCE_REGISTER WHERE TRAN_ID=@TRAN_ID and EMP_STAFFID=@EMP_STAFFID update #tempAttRegTable set OUT_DATE = @lastSignIn --, IN_DATE = @lastSignIn, @cTransType = 'AR' where TRAN_ID=@TRAN_ID and EMP_STAFFID=@EMP_STAFFID insert into ATTENDANCE_REGISTER select * from #tempAttRegTable drop table #tempAttRegTable /*code modified for ADL_2009_09418 - end*/ --Insert AR from the last Signin to sigin time if both are on same date IF(DATEDIFF(D,@lastSignIn,@cDate)=0) BEGIN SET @ARIndate=@lastSignIn SET @AROutDate=@cDate SET @TRAN_ID=left(replace(NEWID(),'-',''),16) INSERT INTO WFS_QUEUE_PROCESS_T ( QP_QUEUE_ID, QP_RAISED_BY, QP_RAISED_FOR, QP_RAISED_ON, QP_FORM_ID, QP_ACTION, QP_COMPANY_ID) VALUES(@TRAN_ID ,@EMP_STAFFID ,@EMP_STAFFID ,getdate() , 'ATTEND_REG' , 'I' , '' ) INSERT INTO WFS_ATTENDANCE_QUEUE_DTL_T ( QUEUE_ID, FORM_CODE, WFS_USER_ACT, EMP_STAFFID, REGULARIZATION_FROMDATE, REGULARIZATION_TODATE, REG_CATEGORY_CODE, REASON, CREATED_ON, CREATED_BY ,REGULARIZATION_PERIOD) VALUES (@TRAN_ID , 'ATTEND_REG','I' ,@EMP_STAFFID,@AROutDate , @AROutDate , @cSource , '' , getdate() ,@EMP_STAFFID,'T' ) END ELSE BEGIN --Insert AR from the last Signin time to 00:00 of next day --SET @ARIndate=@AROutDate+1 --SET @AROutDate=CONVERT(DATETIME, CONVERT(VARCHAR(11), @lastSignIn,106)) SET @ARIndate=CONVERT(DATETIME, CONVERT(VARCHAR(11), @lastSignIn,106)) SET @AROutDate=@ARIndate SET @TRAN_ID=left(replace(NEWID(),'-',''),16) INSERT INTO WFS_QUEUE_PROCESS_T ( QP_QUEUE_ID, QP_RAISED_BY, QP_RAISED_FOR, QP_RAISED_ON, QP_FORM_ID, QP_ACTION, QP_COMPANY_ID) VALUES(@TRAN_ID ,@EMP_STAFFID ,@EMP_STAFFID ,getdate() , 'ATTEND_REG' , 'I' , '' ) INSERT INTO WFS_ATTENDANCE_QUEUE_DTL_T ( QUEUE_ID, FORM_CODE, WFS_USER_ACT, EMP_STAFFID, REGULARIZATION_FROMDATE, REGULARIZATION_TODATE, REG_CATEGORY_CODE, REASON, CREATED_ON, CREATED_BY ,REGULARIZATION_PERIOD) VALUES (@TRAN_ID , 'ATTEND_REG','I' ,@EMP_STAFFID,@ARIndate , @AROutDate , @cSource , '' , getdate() ,@EMP_STAFFID,'D' ) SET @AROutDate=CONVERT(DATETIME, CONVERT(VARCHAR(11), @lastSignIn+1,106)) --Insert full day AR in between the days WHILE (@AROutDate<CONVERT(DATETIME, CONVERT(VARCHAR(11), @IN_DATE,106))) BEGIN SET @TRAN_ID=left(replace(NEWID(),'-',''),16) INSERT INTO WFS_QUEUE_PROCESS_T ( QP_QUEUE_ID, QP_RAISED_BY, QP_RAISED_FOR, QP_RAISED_ON, QP_FORM_ID, QP_ACTION, QP_COMPANY_ID) VALUES(@TRAN_ID ,@EMP_STAFFID ,@EMP_STAFFID ,getdate() , 'ATTEND_REG' , 'I' , '' ) INSERT INTO WFS_ATTENDANCE_QUEUE_DTL_T ( QUEUE_ID, FORM_CODE, WFS_USER_ACT, EMP_STAFFID, REGULARIZATION_FROMDATE, REGULARIZATION_TODATE, REG_CATEGORY_CODE, REASON, CREATED_ON, CREATED_BY ,REGULARIZATION_PERIOD) VALUES (@TRAN_ID , 'ATTEND_REG','I' ,@EMP_STAFFID,@AROutDate , @AROutDate , @cSource , '' , getdate() ,@EMP_STAFFID,'D' ) SET @AROutDate=@AROutDate+1 END -- Insert AR on the current sign in date IF(@AROutDate!=@IN_DATE) BEGIN SET @TRAN_ID=left(replace(NEWID(),'-',''),16) /*if (datediff(d, @lastSignIn, @IN_DATE) <> 1) begin SET @AROutDate=DATEADD(D,-1,@AROutDate) end */ INSERT INTO WFS_QUEUE_PROCESS_T ( QP_QUEUE_ID, QP_RAISED_BY, QP_RAISED_FOR, QP_RAISED_ON, QP_FORM_ID, QP_ACTION, QP_COMPANY_ID) VALUES( @TRAN_ID ,@EMP_STAFFID ,@EMP_STAFFID , getdate() , 'ATTEND_REG' , 'I' , '') INSERT INTO WFS_ATTENDANCE_QUEUE_DTL_T ( QUEUE_ID, FORM_CODE, WFS_USER_ACT, EMP_STAFFID, REGULARIZATION_FROMDATE, REGULARIZATION_TODATE, REG_CATEGORY_CODE, REASON, CREATED_ON, CREATED_BY ,REGULARIZATION_PERIOD) VALUES (@TRAN_ID , 'ATTEND_REG','I' ,@EMP_STAFFID,@AROutDate , @IN_DATE , @cSource , '' , getdate() ,@EMP_STAFFID,'T' ) END END -- consider the time as current login SET @cSource='' END IF (@cLoginType='SI' AND @cSource IN ('FO_CSO', 'FO_FSO', 'FO_SON')) BEGIN /*code modified for ADL_2009_09418 - Begin*/ select * into #tempAttRegTable2 from ATTENDANCE_REGISTER where TRAN_ID=@TRAN_ID and EMP_STAFFID=@EMP_STAFFID DELETE FROM ATTENDANCE_REGISTER WHERE TRAN_ID=@TRAN_ID AND EMP_STAFFID=@EMP_STAFFID update #tempAttRegTable2 set OUT_DATE = IN_DATE ,IN_DATE = @lastSignIn, @cTransType = 'AR' where TRAN_ID=@TRAN_ID and EMP_STAFFID=@EMP_STAFFID insert into ATTENDANCE_REGISTER select * from #tempAttRegTable2 drop table #tempAttRegTable2 /*code modified for ADL_2009_09418 - end*/ SET @TRAN_ID=left(replace(NEWID(),'-',''),16) INSERT INTO WFS_QUEUE_PROCESS_T ( QP_QUEUE_ID, QP_RAISED_BY, QP_RAISED_FOR, QP_RAISED_ON, QP_FORM_ID, QP_ACTION, QP_COMPANY_ID) VALUES( @TRAN_ID,@EMP_STAFFID ,@EMP_STAFFID ,getdate(), 'ATTEND_REG' , 'I' , '' ) INSERT INTO WFS_ATTENDANCE_QUEUE_DTL_T ( QUEUE_ID, FORM_CODE , WFS_USER_ACT, EMP_STAFFID, REGULARIZATION_FROMDATE, REGULARIZATION_TODATE, REG_CATEGORY_CODE, REASON, CREATED_ON, CREATED_BY ,REGULARIZATION_PERIOD) VALUES (@TRAN_ID , 'ATTEND_REG','I',@EMP_STAFFID,@lastSignIn,CASE WHEN (@lastSignIn > @SHIFT_ENDTIME) THEN @lastSignIn ELSE @SHIFT_ENDTIME END, @cSource , '' , getdate() ,@EMP_STAFFID,'T' ) --Set TransType='' which will take care as a normal signin process IF(@cSource!='FO_SON') SET @cSource='' END IF (@cLoginType='SI' AND @cSource='') BEGIN SELECT @SHIFT_STARTTIME=SHIFT_STARTTIME,@SHIFT_ENDTIME=SHIFT_ENDTIME,@ATTENDANCE_DA TE=ATTENDANCE_DATE,@IN_LOCATION=LOCATION, @TIME_ZONE=TIME_ZONE FROM FN_GET_SHIFT_ON_DATE(@EMP_STAFFID, @IN_DATE) IF(@ATTENDANCE_DATE IS NOT NULL and not exists(select 1 from ATTENDANCE_REGISTER WHERE EMP_STAFFID=@EMP_STAFFID and out_date is null)) BEGIN SET @TRAN_ID=left(replace(NEWID(),'-',''),16) IF (@cReason <> '') BEGIN SELECT @cReqType= CASE WHEN IS_PERMISSION_CATEGORY='Y' THEN 'P' ELSE 'AR' END FROM ATT_REG_CATEGORYMASTER WHERE CATEGORY_CODE= @cCatCode AND LANGUAGE_CODE=@cLanguageCode ----CODE ADDED BY PARTHIBAN TO CHECK STARTTIME IS NULL OR EMPTY IF @cStartTime='' OR @cStartTime IS NULL BEGIN SET @cStartTime=@SHIFT_STARTTIME END ----TILL HERE IF @cReqType= 'AR' BEGIN INSERT INTO WFS_ATTENDANCE_QUEUE_DTL_T ( QUEUE_ID, FORM_CODE, WFS_USER_ACT, EMP_STAFFID, REGULARIZATION_FROMDATE, REGULARIZATION_TODATE, REG_CATEGORY_CODE, REASON, CREATED_ON, CREATED_BY ,REGULARIZATION_PERIOD) VALUES (@TRAN_ID , 'ATTEND_REG','I' ,@EMP_STAFFID,@cStartTime , @IN_DATE , @cCatCode , @cReason , getdate() ,@EMP_STAFFID,'T' ) INSERT INTO WFS_QUEUE_PROCESS_T ( QP_QUEUE_ID, QP_RAISED_BY, QP_RAISED_FOR, QP_RAISED_ON, QP_FORM_ID, QP_ACTION, QP_COMPANY_ID) VALUES( @TRAN_ID ,@EMP_STAFFID ,@EMP_STAFFID , getdate() , 'ATTEND_REG' , 'I' , '') END ELSE IF @cReqType= 'P' BEGIN INSERT INTO WFS_ATTENDANCE_QUEUE_DTL_T ( QUEUE_ID, FORM_CODE, WFS_USER_ACT, EMP_STAFFID, REGULARIZATION_FROMDATE, REGULARIZATION_TODATE, REG_CATEGORY_CODE, REASON, CREATED_ON, CREATED_BY ,REGULARIZATION_PERIOD) VALUES (@TRAN_ID , 'ATTEND_PER_REQ','I' ,@EMP_STAFFID,@cStartTime , @IN_DATE , @cCatCode , @cReason , getdate() ,@EMP_STAFFID,'T' ) INSERT INTO WFS_QUEUE_PROCESS_T ( QP_QUEUE_ID, QP_RAISED_BY, QP_RAISED_FOR, QP_RAISED_ON, QP_FORM_ID, QP_ACTION, QP_COMPANY_ID) VALUES( @TRAN_ID ,@EMP_STAFFID ,@EMP_STAFFID , getdate() , 'ATTEND_PER_REQ' , 'I' , '') END END INSERT INTO ATTENDANCE_REGISTER(TRAN_ID, EMP_STAFFID, IN_DATE, IN_LOCATION, TRANS_TYPE, TIME_ZONE, CREATED_BY , CREATED_ON, SHIFT_STARTTIME, SHIFT_ENDTIME, ATTENDANCE_DATE, SOURCE,ATT_ACCESS_IP, GEO_ADDRESS) select @TRAN_ID,@EMP_STAFFID,@IN_DATE,@IN_LOCATION,isnull(@TRANS_TYPE,''),@TIME_ZON E,@EMP_STAFFID,GETDATE() ,@SHIFT_STARTTIME,@SHIFT_ENDTIME,@ATTENDANCE_DATE,@cSOURCE,case when @GeoLocation='' then @vAtt_Category else @GeoLocation end,@GeoAddress where not exists(select 1 from ATTENDANCE_REGISTER WHERE EMP_STAFFID=@EMP_STAFFID and out_date is null) --VALUES (@TRAN_ID,@EMP_STAFFID,@IN_DATE,@IN_LOCATION,isnull(@TRANS_TYPE,''),@TIME_ZO NE,@EMP_STAFFID,GETDATE() ,@SHIFT_STARTTIME,@SHIFT_ENDTIME,@ATTENDANCE_DATE,@cSOURCE) END END SET XACT_ABORT OFF SET NOCOUNT OFF END Rinoy Sebastian, Project Manager - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai - 400093 ' 02242038111 ' +91-7738050714 * <mailto:rinoy.sebastian@indusind.com> rinoy.sebastian@indusind.com P Save paper, print if you have to. Save energy, cc if you have to. ***************************************************************************** This Email and files transmitted are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this Email in error please notify the sender. Please also simultaneously disregard the contents herein, delete this email and destroy any physical copies, if created. Please note that any views or opinions presented in this Email are solely those of the author and do not necessarily represent those of IndusInd Bank Ltd. We have put efforts into ensuring that the message is error-free and virus-free. Unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted or corrupted or carry malicious, spam or defamatory contents. Therefore the recipient should check the email for threats with proper software, as IndusInd Bank Limited does not accept liability for any damage inflicted by any virus transmitted or by viewing contents of this email. *****************************************************************************
11,073
5
1
Closed
Rinoy Sebastin
one procedure which was taking time was addressed. Both Indusind and Adrenalin will monitor
Product
Patch Deployment
null
Application Access Management
null
null
2021-02-26T19:26:20+05:30
2021-03-24T19:50:20+05:30
dhivya.v@myadrenalin.com, sumant.a@myadrenalin.com, sssupport@indusind.com, rupesh.shinde@indusind.com, ramkumar.srinivasan@indusind.com, vishal.balkawade@indusind.com
dhivya.v@myadrenalin.com, sumant.a@myadrenalin.com, sssupport@indusind.com, rupesh.shinde@indusind.com
ramkumar.srinivasan@indusind.com, sssupport@indusind.com, vishal.balkawade@indusind.com
null
null
Clarification
Hi Rinoy Sebastin, From the shared description, we understood that there was slowness in the application around 6.00 PM. We will analyze the same from our end and then share the updates with you. We will connect during that time, to identify the running queries at that moment, verify the schedulers/jobs and other points and update you. Regards, Dhivya V, Hi Rinoy Sebastin, Since we were working on the Mails trigger concern reported, we were unable to analyze the issue reported on Slowness on Pulse application in the evening, we will analyze the same from our end and share the updates with you at the earliest. Regards, Dhivya V, Hi Rinoy Sebastin, As per the discussion over the call, we have scheduled a meeting request around 5.30 PM today, request the team to join the session by 5.30, hence we will analyze the concern and share our updates with you. Regards, Dhivya V, Hi Rinoy Sebastin, Post analysis on Friday, we observed that one of the procedure related to Tiles in the application is taking time, hence we have modified the same and deployed in your environment. We will verify the same by today evening and share our updates with you. Attached the procedure for your reference. Regards, Dhivya V, Hi Rinoy Sebastin, Post observation on 9th March 2021, we observed that there were no blockages in the database / slowness in the application. We will also verify today and update the feedback. Also as mentioned in the initial update by us, request you to please let us know, if the schedulers timings during that period can be modified. Regards, Dhivya V, Hi Rinoy Sebastin, As mentioned in the previous updates, post deployment of a procedure which was taking time, we didn't observer any slowness. Request you to please let us know if you face any concerns. We will also monitor from our end. Attaching the snapshots, which we retrieve on daily basis. Regards, Dhivya V, Hi Rinoy Sebastin, Please find our feedback with reference to Slowness on Pulse :- Post analysis in the past few days, we observed that one of the procedure related to Tiles in the application is taking time, hence we have modified the same and deployed in your environment. Post that we observed there was no slowness during the time 6-7 PM.  We have shared the snapshots on daily basis for the same on Fresh Desk. Later again on 9th March 2021, slowness was reported around 7.30 PM.  Post observation we understood that the AML Integration scheduler was blocking other queries. Hence we have modified the timings of the below schedulers post discussion with Sumant and Rinoy :- AML Data Integration scheduler :- Frequency changed from 60 mins to 120 Mins (In case if still the blockages happen on non-peak hours also, then we will check this internally to optimize the same.) Separation Trigger:- Frequency changed from 15 mins to 30 mins. Auto stop process scheduler :- Timings changed from 6.40 PM to 9.40 PM as this scheduler includes the major Attendance and leave tables. SP_TRANSACTION_REMINDERS :- This procedure designed by Indus IT Team , is taking more than 30 minutes, and as per the discussion with Rinoy, this will be rescheduled on other timings. On 10th March 2021, we observed no slowness and we will monitor tomorrow also and update the feedback with you. In case if you come across any slowness, please let us know. We have shared the snapshots of today. Regards, Dhivya V
1,009
Leave balance report - Lot of mismatch in opening balance, credits and debits
11,074
5
4
Closed
Gyanamayee Swain
mismatch due to earlier policy in 2017 & 2018 of allowing negative balance for Previous period and manual credits on top of system credit.
Product
Service Request
null
Absence, Time and Attendance
null
null
2021-02-26T21:08:21+05:30
2021-03-13T20:49:13+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-02-26 15:38:21 UTC, Hi Gyanamayee Swain, As explained over call, the mismatch due to earlier policy in 2017 & 2018 of allowing negative balance for Previous period and manual credits on top of system credit. We have now provided you an I-report that will fetch you only the "Leave balance" as on date of all active employees for current eligible leave types. Report name is configured as "Leave Balance GTFL". Request you to use the same to download the balance of employees as on date whenever required. Please do let us know in case of any further clarifications. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,010
Dear Sreelakshmi, The attachment given in the mail is asking for a password. Please find the attached responses for each issue mentioned. For The current city does not exist - the current city entered is Kukatpally - Hyderabad, Pimpri - Pune, BTM layout Bangalore, Please check if these are available in HRIS. I attached the logs for your reference. Kindly check. [image: image.png] [image: image.png] [image: image.png] For The University does not exist - We are passing the values attached below. Kindly find the attached logs and check with HRIS. [image: image.png] For Current Address1 is Mandatory - The Current address 1 is empty. The door number needs to be entered. Kindly check and share the details. But Need Manana's confirmation before updating. [image: image.png] For, Enter Current Address1 value maximum of 30 characters - Please find the attached logs below. these details are passed and the response we are getting from Hris also shared below. Request : [image: image.png] Response : [image: image.png] Thanks & Regards, Karthikeyan G Technical support executive Heptagon Technologies Pvt Ltd p: +91-8012273455 w: https://heptagon.in/ e: karthikeyan.g@heptagon.in On Fri, Feb 26, 2021 at 12:34 PM sreelakshmi.C101537 via Exidelife Digidesk <exidelife_digidesk@heptagon.in> wrote: > Hi Team > > > > As per HRIS Comments , Can you please check the issue . > > > > > > *M Sree lakshmi* > > L2 Support , EA production > > [image: ET_Email_signature_400 x 120 pxls] > > *Exide Life Insurance Company Limited* > > E sreelakshmi.c101537@exidelife.in > > W exidelife.in > > > > > > > > *From:* Iswarya Saravanan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> > *Sent:* 25 February 2021 15:54 > *To:* Sree lakshmi musturu <sreelakshmi.C101537@exidelife.in> > *Cc:* ask.adrenalin@myadrenalin.com; Arbaaz Hasan < > Arbaaz.Hasan@exidelife.in>; Preethi Premnath Shetty < > Preethi.Shetty@exidelife.in>; Maithri J <maithri.C100932@exidelife.in>; > Shishira Shetty <shishira.C101498@exidelife.in>; Dhivakar < > dhivakar.C101171@exidelife.in>; Vidyashree Mallappa Channalli < > vidyashree.C101895@exidelife.in>; Bhavna Singh Parihar < > bhavna.c101928@exidelife.in>; Shruthi Gayathri H < > shruthi.C101766@exidelife.in> > *Subject:* Re: Ticket [11056] - Ticket # 1955131 > > > > > > > > Attention!!! This is an external email. Do not click on links or open > attachments unless you are sure that this email is from a known, > trustworthy sender and that the content is safe. > > > > Hi Sreelakshmi.c101537, > > ​ > > While checking the below points in iHRIS, > > > > 1) City Name does not exists - While checking the iHRIS, the city Name > exists in the database (Attached the screenshot for your reference) > > Also this problem exists last time, Shishira was checking the Heptagon log > the city name was given wrongly. > > 2) University Name does not exists - While checking the iHRIS, the > University Name exists in the database (Attached the screenshot for your > reference). > > 3) Current Address1 is mandatory please check whether the values are > passed and also the length issue we have discussed already and in iHRIS it > is more than 500 characters. > > > > Please check and confirm. > > > > *Thanks & Regards,* > > *Iswarya.S* > > > > *Adrenalin eSystems Limited* > > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > > Siruseri | Chennai – 600130. > > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Thu, 25 Feb at 2:48 PM , Sreelakshmi.c101537 < > sreelakshmi.c101537@exidelife.in> wrote: > > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > > > > Hi Team > > > > Issue : queue movement is not happening for the attachment, attached cases > are still in E code requested queue,. > > > > As checked from Heptagon team , they have asked to check with the HRIS > team . Attaching the mail . > > > > > > > > *M Sree lakshmi* > > L2 Support , EA production > > [image: ET_Email_signature_400 x 120 pxls] > > *Exide Life Insurance Company Limited* > > E sreelakshmi.c101537@exidelife.in > > W exidelife.in > > > > > > > > ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. > > > > > > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > Attachments: > > - University in iHRIS.JPG > <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NjA3OTgwOSwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.5ZwMCIqYZUV8tHlmg6fIO2bpilBYN0t3mpmD75SWSsM> > - Cityexistsin iHRIS.JPG > <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NjA3OTgxMCwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.SDox5ygfqUpDtGorTfLiW4YGjUmf_LXru4kdhr610P0> > > 11056:1025874 > > > ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. > > > > -- Disclaimer: This e-mail along with attachments (if any), transmitted may contain privileged, confidential or proprietary information and is for the sole use of the intended recipient(s). If you are not the intended recipient, please notify the sender, and then please delete and destroy all copies of the original message including the attachment. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken on this e-mail is strictly prohibited and may be unlawful. Subject to applicable law, Sender may intercept, monitor, review and retain e-communications (EC) traveling through its networks/systems and may produce any such EC to regulators, law enforcement, in litigation and as required by law. Heptagon Technologies Pvt Ltd has installed active antivirus software but does not accept liability or responsibility for the security or reliability of transmission or for any virus transmitted. By retaining the  e-mail or the attachments (if any), the recipients of this e-mail consent to the foregoing. 
11,075
5
1
Closed
Karthikeyan G
Clarification
Customization
Clarification
null
Employee Information
null
null
2021-02-26T21:44:21+05:30
2021-03-18T14:49:45+05:30
sreelakshmi.c101537@exidelife.in, exidelife_digidesk@heptagon.in, ask.adrenalin@myadrenalin.com, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, maithri.c100932@exidelife.in, shishira.c101498@exidelife.in, dhivakar.c101171@exidelife.in, vidyashree.c101895@exidelife.in, bhavna.c101928@exidelife.in, shruthi.c101766@exidelife.in, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com
sreelakshmi.c101537@exidelife.in, exidelife_digidesk@heptagon.in, ask.adrenalin@myadrenalin.com, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, maithri.c100932@exidelife.in, shishira.c101498@exidelife.in, dhivakar.c101171@exidelife.in, vidyashree.c101895@exidelife.in, bhavna.c101928@exidelife.in, shruthi.c101766@exidelife.in
exidelife_digidesk@heptagon.in, ask.adrenalin@myadrenalin.com, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, maithri.c100932@exidelife.in, shishira.c101498@exidelife.in, dhivakar.c101171@exidelife.in, vidyashree.c101895@exidelife.in, bhavna.c101928@exidelife.in, shruthi.c101766@exidelife.in, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com
null
null
Clarification
Hi Team, ​ As discussed earlier, the available data in iHRIS are, ​ City Name - Bangalore, Pune, Hyderabad (Attached again the screenshot again for your reference) University Name - Mother Teresa Women's University  (Attached again the screenshot again for your reference)  Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Ishwarya, Please share the screen shot. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi ​Shishira, ​ As discussed over call, we have shared the screenshots through mail. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,011
Dear Vijaya, Please find the attachment and update the Confirmation Effective Date in Adrenalin. Employee Number Employee Name Confirmation Effective date 15309 Sandip Panja 01-Feb-2021 15287 Tirtha Dutta 01-Feb-2021 15230 Abhijit Halder 01-Feb-2021 15152 Raushan Kumar 01-Feb-2021 15270 Navin Kumar Mahto 01-Feb-2021 15570 Santosh Kumar Mandal 01-Feb-2021 15204 Sambhu Nath Ray 01-Feb-2021 15579 Kamlesh Kumar Gorai 01-Feb-2021 14861 Bipin Kumar Mandal 01-Feb-2021 15209 Birendra Kumar Yadav 01-Feb-2021 15569 Kanhaiya Kumar 01-Feb-2021 15548 Bhavesh Kumar 01-Feb-2021 15661 Abnish Kumar 01-Feb-2021 15673 Jitendra Kumar 01-Feb-2021 15624 Sumit Kumar 01-Feb-2021 15897 Munna Kumar 01-Feb-2021 15712 Manjeet Kumar 01-Feb-2021 14772 Nitish Kumar 01-Feb-2021 15537 Farheen Zainab 01-Feb-2021 15176 Saheb Debnath 01-Feb-2021 15174 Jon Guha 01-Feb-2021 15269 Abdul Selim 01-Feb-2021 15122 Papul Panyang 01-Feb-2021 15164 Lilipa Kumbhar 01-Feb-2021 15295 Pramod Kumar Meher 01-Feb-2021 14649 Deepak Singh 01-Feb-2021 15551 Anmol Tyagi 01-Feb-2021 15955 Manoj Kumar 01-Feb-2021 15062 Pradeep Sahani 01-Feb-2021 15166 Suneel Kumar Yadav 01-Feb-2021 16162 Divakar  01-Feb-2021 15311 Raghvendra Singh 01-Feb-2021 14706 Aditya Tejsingh Banafar 01-Feb-2021 15397 Shiv Kumar Khuntey 01-Feb-2021 15828 Nurjaman Mondal 01-Jan-2021 15231 Subrata Mondal 01-Jan-2021 15275 Tapas Das 01-Jan-2021 15761 Suman Pramanik 01-Jan-2021 15767 Indrajit Das 01-Jan-2021 15776 Anup Kumar Manna 01-Jan-2021 13296 Asif Alam 01-Feb-2021 14813 Manash Deka 01-Jan-2021 11479 Ronju Ali 01-Jan-2021 15101 Sibananda Subudhi 01-Jan-2021 12330 Kshirod Kumar Mohanty 01-Jan-2021 12358 Manas Kumar Muduli 01-Jan-2021 15300 Aditya Kumar Mishra 01-Jan-2021 15301 Deepak Kumar Singh 01-Jan-2021 15316 Aranna Kumari 01-Jan-2021 14837 Sunil Kumar Yadav 01-Jan-2021 14985 Ashish  01-Feb-2021 15329 Rahul Tiwari 01-Feb-2021 15031 Manideep Bharti 01-Jan-2021 15373 Hirak Kumar Mondal 01-Feb-2021 15770 Sukumar Paramanick 01-Feb-2021 15244 Subhajit Sarkar 01-Feb-2021 16124 Sanjit Chalak 01-Feb-2021 15352 Ardhandu Bhunia 01-Feb-2021 15414 Ratan Bera 01-Feb-2021 14413 Gouri Shankar Pathak 01-Feb-2021 14508 Sashi Prabha Konwar 01-Feb-2021 15100 Tophan Kumar Pradhan 01-Feb-2021 15034 Ashoka Menduli 01-Feb-2021 15118 Chandra Dev Mishra 01-Feb-2021
11,077
5
3
Closed
Sandip Chanda
ADUIT USE CONFIRMATION DATE CHANGE
Product
Data Correction
null
Confirmation Management
null
null
2021-02-27T11:40:26+05:30
2021-03-02T10:18:35+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, ​ As discussed over the call, We will change the confirmation date and confirm from our end. Regards, Vijayakumar K, Hi Sandip Chanda, As discussed over the call. Your confirmation based we have  changed the confirmation date the attached employees from our end Kindly please check your end and share feedback. Regards, Vijayakumar K
1,012
Dear Vijaya Ji,   Please find the below path and Upload the Annual PMS letter and category name will be "Annual PMS FY-19-20" and Type will be "Self".    C:\Users\Administrator\Desktop\Sandip Arohan\Annual PMS FY-19-20 Thanks, Sandip Chanda 8585059226
11,078
5
3
Closed
Sandip Chanda
bulk upload
Product
Service Request
null
Letter Request
null
null
2021-02-27T13:58:57+05:30
2021-03-01T13:03:23+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10938, Hi Sandip Chanda, ​ As discussed over the call, We have uploaded the Annual letter from our end, ​ Successfully kindly please check your end and share feedback. Regards, Vijayakumar K
1,013
Dear Team, Please check as mine and other employees Home loan interest part not reflecting in mail notification. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png From: weconnect@globecapital.com [mailto:weconnect@globecapital.com] Sent: Saturday, February 27, 2021 2:14 PM To: anoopsingh@globecapital.com Subject: Tax Declaration for Anoop Singh (G00656) - Approved Importance: High Your tax declaration / proofs have been approved by Anoop Singh as under: Tax Declaration #. SECTION NAME INVESTMENT DESCRIPTION DECLARATION AMOUNT PREVIOUS PROOF AMOUNT FILE REF. NO. GUIDELINES APPROVER COMMENTS 1 SECTION 80C Housing Loan Principle 33748.00 38080.00 1. Housing Loan Principal Repayment during the year (if loan taken in current year occupation certificate from Builder must be attached). 2. Stamp duty charges/Registration fees. It can be claimed only once for a property. Limited to Rs. 150000 NOC and Form 12C Required 2 SECTION 80C Lic Declaration 26684.00 16168.00 Premium paid on Insurance policies - Self, Spouse & Children. Limited to Rs. 150000 OK 3 SECTION 80C PPF 12000.00 6000.00 Eligible for Self, Spouse & Children. Limited to Rs. 150000 Payment Receipt required 4 SECTION 80C Sukanya Samriddhi Yojana 6000.00 18000.00 Eligible only for Girl Child. Limited to Rs. 150000 Payment Receipt required 5 Exemptions under Section 10 Education Allowance 1.00 1.00 OK 6 Deductions U/S 80 D Medical Insurance Parents (Senior Citizen only) 50000.00 D_FROM_DATE D_TO_DATE N_DECLARED_AMOUNT N_PROOF_AMOUNT S_METRO S_LANDLORD_ADDRESS S_HOUSE_ADDRESS S_LANDLORD_PAN S_PAN_DECLN_COMENT 0.00 Approver Comment: Plz check remarks and provide This is an automatically generated email - Please do not reply to it. If you have any queries please contact HR Team.
11,079
5
1
Closed
Anoopsingh
Connection not received
Product
Clarification
null
Tax
null
null
2021-02-27T14:17:27+05:30
2021-03-19T17:49:09+05:30
null
null
null
null
null
Clarification
Hi Anoopsingh, Dear Anoop, Kindly join the below connection. https://fastsupport.gotoassist.com/760965999 Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, ​Since you are busy with payroll and tax verification we request you to please provide us the connection post your payroll works. So that we will send connection to work on the same. Regards, Jayakrishnan. N Product Support
1,014
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please reroute the form as per the below request of Iman: 3846 ^ Mohammad Khaleel Alhareedi to First level 1782 ^ Bassem Mohamed Saleh and second level 4755 ^ Ali Homsi. Currently its going to his old manager 4150, we have already changed his hierarchy in adrenalin but the form did not move automatically.. [cid:image002.jpg@01D70DCE.022A9C50] Regards, Amit Sangha [cid:imagefbd627.PNG@4565ecc3.4bb6cf28]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imaged22867.PNG@1747c120.41a805fe]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image64c070.JPG@d2e4f66a.44bc7308]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Iman Adam [mailto:Iman.Adam@cns-me.com] Sent: 28 February 2021 09:46 To: Amit Sangha Subject: Appraisal Form-3846 ^ Mohammad Khaleel Alhareedi Importance: High Hello Amit, Can we please send the appraisal form of 3846 ^ Mohammad Khaleel Alhareedi to First level 1782 ^ Bassem Mohamed Saleh and second level 4755 ^ Ali Homsi. Regards, [cid:image007.png@01D70DCE.022A9C50] COMPUTER NETWORK SYSTEMS UAE| OMAN | KUWAIT [cid:image008.png@01D70DCE.022A9C50] <https://www.facebook.com/computernetworksystemsme/> [cid:image006.jpg@01D42F02.530EDCB0] <https://www.linkedin.com/company/computer-network-systems/> [cid:image007.png@01D42F02.530EDCB0] <https://twitter.com/cns_middleeast> [cid:image013.png@01D70DCE.022A9C50] <https://www.youtube.com/channel/UCOt7I7gmWFWT9s8t7dNdGnw> www.cns-me.com<http://www.cns-me.com/> A Ghobash Group Company Iman Adam HR Business Partner M: +971 50 327 7091 | T: +971 2 644 2888 Ext. 2228 PO Box: 46144, Shaheen Tower, Al Salam St., Abu Dhabi, UAE [cid:image018.jpg@01D6110E.CC5AB7C0] P Please consider the environment before printing this e-mail. “The information in this message and any attachment is confidential and may be legally privileged. It is intended for the addressee only and any disclosure, copying, distribution, dissemination or reliance on it is prohibited and may be unlawful. If this message is received in error, please notify the sender and delete the message and any attached document. Email transmission cannot be guaranteed to be secure or error free, and therefore the sender does not accept liability for any errors, omissions or virus. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,080
5
1
Closed
Amit Sangha
Approver change
Product
Service Request
null
Performance Appraisal
null
null
2021-02-28T14:04:21+05:30
2021-03-15T15:48:57+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, bharath.p@myadrenalin.com
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, bharath.p@myadrenalin.com
iman.adam@cns-me.com, kritika.kumar@abaninvestment.com
null
null
Service Request
Hi Amit, We have done the below changes, and now transaction is pending with 1782. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
1,015
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check for K codes such emails and confirmation forms should not trigger as status is updated as “others” instead of “probationer”. Pls check. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Sunday, February 28, 2021 8:03 PM To: Jatinder Kumar Sharma Subject: Confirmation Process Due Employee details Importance: High Hi, The Below mentioned employees are due for confirmation process. EMPLOYEE ID EMPLOYEE NAME CONFIRMATION DUE DATE K0149 Samit Chandrakant Pednekar 07-Mar-2021 Regards, HR Team . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,081
5
3
Closed
Jatinder Kumar Sharma
code correction : REM_CONFIRMDUE_TQRY_2614 to include the Confi Due mail reminders for Employees with Status as OTHERS
Customization
Patch Deployment
null
Confirmation Management
null
null
2021-02-28T20:21:41+05:30
2021-03-17T15:50:08+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Software Problem
Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Thanks & Regards,  Mohamed Moosa A, Hi Jatinder Kumar Sharma, For the reported query, we have analyzed and rectified the issue with code level changes through the database, please now check the same from your end. Int Ref :  REM_CONFIRMDUE_TQRY_2614 Thanks & Regards,  Mohamed Moosa A
1,016
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Trying to download the QCR_109 and 110 report. But there is no details fetching in the Adrenalin. Please share the report. QCR109 Global Resource List Schedular QCR110_Resigned Associates Summary 2308 Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,082
5
1
Closed
Balaji Damodaran
Got help from customization team to optimze the report and exxecuted the report
Customization
Data Correction
null
Personal Data
null
null
2021-03-01T08:24:44+05:30
2021-03-16T13:49:50+05:30
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, ravisankar.s@myadrenalin.com, dhivya.v@myadrenalin.com, ram.kommineni@intellectdesign.com
null
ravisankar.s@myadrenalin.com, dhivya.v@myadrenalin.com, ram.kommineni@intellectdesign.com
null
null
Software Problem
Hi Balaji Damodaran, As requested we have provided you the QCR 109 and QCR 110 report extracted from backend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,017
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, Further to our conversation, there seems to be issue with the CRS Credit as we have processed the scheduler but the eligibility has not been updated. Could you please check and rectify the same. Regards, Nainesh [cid:image001.jpg@01D70E81.CFA13E60] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,083
5
1
Closed
Nainesh
CRS credit executed from backend
Product
Data Correction
null
Claims and Reimbursments
null
null
2021-03-01T10:01:24+05:30
2021-03-16T13:49:51+05:30
ask.adrenalin@myadrenalin.com, gsujatha@efl.global
ask.adrenalin@myadrenalin.com, gsujatha@efl.global
gsujatha@efl.global
null
null
Software Problem
Hi Nainesh, The issue with regard to CRS credit has been resolved and CRS credit also excuted succesfully. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Thanks Jay, This is sorted. Regards, Nainesh , This is closed Regards, Nainesh
1,018
Hi, We need to upload bulk mediclaim cards (approx. 900) in "Associate Attachments" form from backend. Please do the needful. Thanks, Rashmi D 8108813311
11,084
5
3
Closed
Rashmi Deshpande
Bulk upload of letters
Product
Service Request
null
Employee Information
null
null
2021-03-01T11:01:43+05:30
2021-03-16T11:48:14+05:30
rashmi.deshpande@houseofanitadongre.com
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11071, Hi Rashmi, As discussed, request you to place the files in Application server once it is ready is suggested format (file name as Employee id). On your confirmation about readiness of the files, we will connect and upload the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Have placed the files in Application Folder on desktop as "Mediclaim Cards 2021".  Please connect., Hi Rashmi, As requested, we have uploaded the files placed in server against the new attachment category "Mediclaim Cards 2021". Total of 946 files were uploaded. Request you to please check once from your end and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Thanks for the same. Kh
1,019
Dear Team, We are unable to approve offer request from login of Nirvesh Mehrotra – AYE3368, Forms pending for your approval, Make offer. Attaching screen shot for your reference, Even after approving these offers are not moving from the queue. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
11,085
5
1
Closed
Saurabh Soni
Clarification
Product
Clarification
null
Offer Management
null
null
2021-03-01T11:05:43+05:30
2021-03-16T11:48:15+05:30
ask.adrenalin@myadrenalin.com, santosh.rathore@ayefin.com, nirvesh.mehrotra@ayefin.com, hr.hiring@ayefin.com
ask.adrenalin@myadrenalin.com, santosh.rathore@ayefin.com, nirvesh.mehrotra@ayefin.com, hr.hiring@ayefin.com
santosh.rathore@ayefin.com, nirvesh.mehrotra@ayefin.com, hr.hiring@ayefin.com
null
null
Clarification
Hi Saurabh Soni, Post Analysis, the queue of Nirvesh Mehrotra – AYE3368 is getting moved as there are only 3 transactions pending. Please approve the same and check whether the transactions are getting approved and moved from his queue.(Attached the screenshot for your reference). Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Please mark as closed. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *
1,020
Dear Vijaya,   This is to inform you that Mr. Ankit Pratik(15821) has done his regularization on 17th Feb and same was approved by his reporting manager but still its showing absent in yearly "Attendance Calendar" view and "Attendance Report" but in Monthly  "Attendance Calendar" view his was present. Because of which he got LOP(Loss Of Pay) for the month of February. Attendance Calendar Yearly View: Attendance Calendar Monthly View: Attendance Report: Thanks Sandip Chanda 8585059226  
11,086
5
3
Closed
Sandip Chanda
patch deployed
Product
Patch Deployment
null
Employee Information
null
null
2021-03-01T12:00:03+05:30
2021-03-23T19:50:19+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, ​ As discussed over the call, We will check the below issue and confirm from our end. ​ Further if any clariifcation please let me know. Regards, Vijayakumar K, Hi Sandip Chanda, ​ The below concern we have raised the issue internally with our team, once it's resolved we will update as soon as possible, Regards, Vijayakumar K, Hi Sandip Chanda, ​ As discussed over the call, We have ​deployed the patch in the below attendance issue from our end, Kindly please check your end and share feedback. Internal references: Patch id: ADL_2009_18587 Screen shot ​ Regards, Vijayakumar K, Dear Vijaya, Same issue with below mentioned employee's for 19-Feb-21. Emp-8704 Thanks, Sandip Chanda 8585059226, Hi Sandip Chanda, ​ For the below quey, We have rectified the attendance issue from our end, Kindly please check your end and share feedback, Regards, Vijayakumar K, Dear Vijaya, Same issue with below mentioned employee's.   Employee ID Employee Name 11116 Mahesh Kumar 2495 Sampa Pramanick 2123 Sarita Biswal Emp. 11116 Emp- 2495 Emp 2123 Thanks, Sandip Chanda 8585059226, Hi Sandip Chanda, ​As discussed over the call, We have rectified the issue from our end, Now employee showing correctly in the attendance calendar, ​ Kindly check your end and share feedback. ​ ​ Thanks and Regards Vijayakumar k
1,021
Dear Team, Issue: Kindly reactivate the below mentioned employee and update resignation. Emp ID - 51938 Employee Name - Kiran kumar K R Separation Type - Resignation Resignation Reason - Personal problem Date Of Resignation - 22-Aug-13 Requested Relieving Date - 22-Aug-13 Actual Relieving Date - 22-Aug-13 Exit Type - Voluntary Exit Reason - Personal problem Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Sent: 01 March 2021 12:14 To: Shishira Shetty <shishira.C101498@exidelife.in> Subject: RE: Ticket # 1957400 Dear Shishira, We cannot reactivate an old employee who has resigned some 7 year back. If you need any changes to be done, that needs to be done in Database level. Please raise a csp ticket for getting tis changes done. Regards Sandeep Thungaturthy From: Shishira Shetty <shishira.C101498@exidelife.in<mailto:shishira.C101498@exidelife.in>> Sent: 01 March 2021 12:08 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>> Subject: Ticket # 1957400 Dear Sandeep, Issue: Kindly reactivate the below mentioned employee and update resignation. Emp ID - 51938 Employee Name - Kiran kumar K R Separation Type - Resignation Resignation Reason - Personal problem Date Of Resignation - 22-Aug-13 Requested Relieving Date - 22-Aug-13 Actual Relieving Date - 22-Aug-13 Exit Type - Voluntary Exit Reason - Personal problem Please suggest.. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
11,087
5
1
Closed
shishira
Data correction
Customization
Data Correction
null
Separation
null
null
2021-03-01T12:21:30+05:30
2021-03-18T14:50:15+05:30
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
null
null
Service Request
Hi shishira, As per the request, we will check the feasibility and share the update script for the below employee resignation in iHRIS. ​ Emp ID - 51938 Employee Name - Kiran kumar K R Separation Type - Resignation Resignation Reason - Personal problem Date Of Resignation - 22-Aug-13 Requested Relieving Date - 22-Aug-13 Actual Relieving Date - 22-Aug-13 Exit Type - Voluntary Exit Reason - Personal problem  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, As discussed over call, we have shared the script for the below employee resignation in iHRIS. Also while verifying the database, only date columns are different with the below data and all other data are matching with  the iHRIS database. Please execute the script in the Live environment and update us. Emp ID - 51938 Employee Name - Kiran kumar K R Separation Type - Resignation Resignation Reason - Personal problem Date Of Resignation - 22-Aug-13 Requested Relieving Date - 22-Aug-13 Actual Relieving Date - 22-Aug-13 Exit Type - Voluntary Exit Reason - Personal problem  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Ishwarya, Need to update resignation reason as resignation. Resignation Reason – Resignation Comments: Personal problem Kindly help [cid:image002.jpg@01D70F85.4436D470] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, We will check in the database for the Emp ID - 51938 & Employee Name - Kiran kumar K R and share you the script for the below details update in iHRIS. Resignation Reason – Resignation Comments:  Personal problem Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, As discussed over call, we have attached the script for the Employee -  51938 with the below details updation  Resignation Reason – Resignation Comments:  Personal problem Please execute the script in the Live server and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Please share the update ASAP. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, We have already shared the script in the below trail mail. Again we are attaching the script for the updation of the Employee -  51938  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,022
STAFF_LOAN wrongly calculating as payable instead of recovery in Settelement. Employee 33602
11,088
5
3
Closed
Vicky Shah
patch shared
Product
Patch Deployment
null
Salary
null
null
2021-03-01T12:51:21+05:30
2021-04-27T11:26:17+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=3, Hi Vicky Shah, We had an issue with reference to Staff loan component last month in Settlement for which we have deployed the attached procedure. Since we have done the changes in Product prior to the release of the patch, hope the changes have been ovewritten. Request you to please take the required backup and deploy the attached Procedure and the process the settlement. Please verify once and let us know if the issue still persists. Regards, Dhivya V, Hi Vicky Shah, Post discussion with Vicky we understood that the attached procedure has been deployed, however the issue still persists. We will share the zoom link, get connected and analyze the concern and update you. Regards, Dhivya V, Hi Vicky Shah, The concern raised on Staff loan has been addressed, by doing the required changes in the procedure, please verify and let us know in case of any queries. Also request you to please cross verify for 1 case where Staff loan is available for the employee, and let us know in case of any discrepancies in calculation. Regards, Dhivya V, Hi Dhivya.. Can you take conection for this case again as now we want to deduct the staff loan for this employee however adjustment is not considering the value., Hi Vicky Shah, Post conversation over the call, we understood that the Staff loan is getting calculated correctly for all the employees  excluding 33602. Currently we have done the adjustments  in the installment of staff loan as showcased over the session. Please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V
1,023
Dear Vijaya, Please find the below screen short and fix the issue. Employee Code:- 804   Thanks Sandip Chanda 8585059226
11,089
5
3
Closed
Sandip Chanda
Data stuck in queue table
Product
Data Correction
null
Employee Information
null
null
2021-03-01T13:07:38+05:30
2021-03-02T16:55:32+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10870, Hi Sandip Chanda, ​ ​For the below query, We will check this concern and confirm from our end, Regards, Vijayakumar K, Hi Sandip Chanda, For the below query, We have checked the data stuck in the queue table. So the error visible, Hence we have resolved Now the contact visible is showing correctly. Regards, Vijayakumar K
1,024
Dear Team, Kindly hold the salary of the below mentioned employees :- Emp_No Name Month NET PAY 08042 Chhotu Kumar Raj Apr.18  1,629.00  Regards Abhishek  8240332855
11,090
5
2
Closed
Argha Ghosh
SALARY HOLD
Product
Data Correction
null
Salary
null
null
2021-03-01T13:14:30+05:30
2021-03-16T13:49:51+05:30
nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in
nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Sir, As discussed over the cal, We have Hold the below employee salary from our end. Kindly please check your end and share feedback,
1,025
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jayakrishnan, Request you to confirm on below as Mr.Senthilnathan tax working is showing diff of Rs.2500/- Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image003.jpg@01D70EA1.3F782180] [cid:image004.jpg@01D70EA0.8D9C5CB0] From: Roseline Judia G Sent: 18 February 2021 12:51 To: 'Jayakrishnan N' <Jayakrishnan.N@myadrenalin.com> Cc: 'Balakumaran V' <Balakumaran.V@myadrenalin.com>; S Siva Shankar <sivas@efl.global> Subject: RE: Tax working - Emp. Id - 00001 - Mr.Senthilnathan Dear Jayakrishnan, Waiting for your revert on below mail. Thanks & Regards [cid:image001.png@01D70EA0.8D9C5CB0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image005.jpg@01D70EA0.8D9C5CB0] [cid:image004.jpg@01D70EA0.8D9C5CB0] From: Roseline Judia G Sent: 12 February 2021 10:36 To: Jayakrishnan N <Jayakrishnan.N@myadrenalin.com<mailto:Jayakrishnan.N@myadrenalin.com>> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>>; S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>> Subject: Tax working - Emp. Id - 00001 - Mr.Senthilnathan Dear Jai, As discussed, do check the tax working of Subject mentioned employee, have noticed Rs.2500 is difference compare to manual working, do check and revert. [cid:image006.jpg@01D70EA0.8D9C5CB0] Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image005.jpg@01D70EA0.8D9C5CB0] [cid:image004.jpg@01D70EA0.8D9C5CB0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,091
5
1
Closed
Roseline Judia
Clarification Provided
Product
Clarification
null
Tax
null
null
2021-03-01T13:46:28+05:30
2021-03-13T10:53:08+05:30
ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, sivas@efl.global, jayakrishnan.n@myadrenalin.com, roselinej@efl.global
ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, sivas@efl.global, jayakrishnan.n@myadrenalin.com, roselinej@efl.global
balakumaran.v@myadrenalin.com, sivas@efl.global, jayakrishnan.n@myadrenalin.com
null
null
Clarification
Dear Roseline, Below mentioned employee comes under TAX SENIOR slab Hence the difference. Please validate and share your feedback . Best Regards, Balakumaran.v Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095 "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Bala, Thanks and the same is in order. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image005.jpg@01D71019.1351E540] [cid:image006.jpg@01D71019.1351E540] , Dear Team, The same is already closed by self. [cid:image001.png@01D717F7.08223720] Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image003.jpg@01D717F7.08223720] [cid:image004.jpg@01D717F7.08223720]
1,026
For Chennai Executive we are facing the pay process error Line: 1 Message: An expression of non-boolean type specified in a context where a condition is expected, near 'FN_PA_GP_EVALUE_PRO'.
11,092
5
3
Closed
Vidyasagar
issue
Product
Patch Deployment
null
Pay process
null
null
2021-03-01T14:05:07+05:30
2021-03-17T11:51:21+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post discussion over the call and the above description, we understood that an error is getting displayed during Pay process for the Chennai Executive Pay group. We will connect, analyze the concern reported and share the updates quickly. Regards, Dhivya V, Hi Vidyasagar, Post analysis we understood that the concern raised on Pay process has been identified as an issue and the same has been addressed. Hence we have deployed the patch #adl_2009_19785 and the team is able to do pay process Please verify and let us know in case of any concerns. Regards, Dhivya V ​
1,027
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check and confirm why the notification for approvals are showing for our GM for Makeen (#4218) while there are no actual tasks..thanks! Regards, Amit Sangha [cid:image867644.PNG@fde99a62.4dbb3a40]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee7aebf.PNG@79626a17.49a57a46]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagef2701f.JPG@b2b77cb8.48b150ad]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Sami Abu Keshek Sent: 01 March 2021 13:35 To: Amit Sangha Subject: Adrenaline errors Dear Amit, Not sure whom to ask about Adrenaline. In the last week or so I notice notifications that I have pending manpower requisitions and leave requets but nothing shows up when I open to see them. Can you assist? [cid:image003.jpg@01D70E9F.A4F15FB0] Thanks & Regards, [cid:imaged96084.PNG@38046d52.4cb33d2e]<http://www.makeen.ae> A Ghobash Group Company [Facebook]<https://www.facebook.com/makeenUAE> [cid:image1b4874.PNG@ef2c93a6.46952454]<https://www.linkedin.com/company/makeen-properties> www.makeen.ae<http://www.makeen.ae> SAMI ABU KESHEK General Manager T: +971 4 6050900 | Ext: 6201 PO Box:122140, Makeen Building, Airport Road,Dubai, UAE [cid:image9263f8.PNG@1ae56cc1.4f95fdc7]<http://www.makeen.ae/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,093
5
1
Closed
Amit Sangha
old transaction showing in the pending count. We have cleared the same
Product
Data Correction
null
Employee Information
null
null
2021-03-01T15:27:50+05:30
2021-03-16T19:52:34+05:30
saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com
saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com
nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
Clarification
Hi Amit,   Below transaction are very old and its raised during the implementation stage(2017). We have cleared the same and it will not in the pending count now. Currently Manpower requisition form is available in his pending for approval. Please let us know for any clarification.  Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
1,028
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check this case as we are unable to see goals for one of the staff whose goals were earlier submitted in Adrenalin: Calendar Name Employee ID PACE_RVW_EMPNAME OU Location City Region Grade PACE_GLS_EMPDEP Position Date of Joining Date of Confirmation Employee Status Employment Status Goal Setting Status ACTORNAME LEVELNO Appraisal 2020 1093 Maamoun Farra Makeen Properties LLC Reg Office-Makeen Dubai Middle East G5 - D Administration 552377 - MP-LEA-ADM-DUB.OPERATIONS SUPERVISOR - RAK 11-Mar-2006 10-Sep-2006 Active Confirmed Pending 2094 - Nawwaf Ghobash 2 Regards, Amit Sangha [cid:image0a2356.PNG@24a463f4.41a5b063]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image681750.PNG@8fe2b00c.44800890]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageb5feb1.JPG@6ed33fe2.4b9135ab]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,094
5
1
Closed
Amit Sangha
Calendar end date is given as 28 Feb 2021.
Product
Configuration
null
Performance Management
null
null
2021-03-01T15:35:43+05:30
2021-03-16T17:50:25+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, amit.sangha@abaninvestment.com
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, amit.sangha@abaninvestment.com
kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com
null
null
Clarification
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-there is one more case where the employee is unable to see his approved goals when he is trying to do his self assessment..not sure what is causing these issues: [cid:image006.jpg@01D70EB4.8C2E5DB0] Regards, Amit Sangha [cid:imagecd00f7.PNG@862ea08c.48aa9d0f]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagebb9dac.PNG@50b08568.438204d4]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageaf1270.JPG@816a8c65.47861f3c]<http://www.abaninvestment.com> , Hi Amit, As per the initial instruction , We have created the calendar with 28th Feb 2021 as appraisal end date. Hence approved goals are not visible to employees. Now we have changed the same to 31 Mar 2021. Kindly check and confirm . [cid:8a66b838-88fa-4daa-8031-fbf6f3ae61fc] Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
1,029
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] I have been raising this issue since long and still this has not fixed. [cid:image001.png@01D70EB3.D322D850] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,095
5
2
Closed
Jatinder Kumar Sharma
contact details transaction correction
Product
Data Correction
null
Employee Information
null
null
2021-03-01T16:00:07+05:30
2021-04-02T12:49:39+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, we understood that the contact details submission is not working for the reported employees, we will check and update you the status. Thanks & Regards,  Mohamed Moosa A, Hi Jatinder Kumar Sharma, On our analyses, we have observed that for 60241, data mismatch in the old contact transactions (2015) , hence while submitting the form, pending for approval is not reflected. Now we have removed the old transactions and updated the contact details again, it is working fine.  ​Please refer the attached screenshot for your reference and share us your feedback. Thanks & Regards,  Mohamed Moosa A, Pls check the address for below. Seems some issue is still there. Employee_ID FullName 91253 Rakhi Chauhan Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, Please check and let us know the address issue details for the reported employee. Thanks & Regards,  Mohamed Moosa A
1,030
Please refer to the below screenshot. While completing the pre joining for the below associate,receiving this kind of message.Kindly check and revert back at the earliest.   Candidate Name:  Amratanshu Mishra
11,096
5
1
Closed
Balaji Damodaran
Incorrect data
Product
Data Correction
null
New Hire On-Boarding
null
null
2021-03-01T16:21:42+05:30
2021-03-16T16:48:52+05:30
null
null
null
null
null
Software Problem
created_by: 2043064097558 time: 2021-03-01 10:51:42 UTC, Hi Balaji Damodaran, As discussed the issue with regard to below mentioned employee’s pre joining issue has been resolved and the candidate in now available in employee creation form.   Kindly check and let us know the feedback.     Regards, Jayakrishnan. N Product Support
1,031
As requested earlier, this is regarding the time delay of loading the reimbursement eligibility in the REIMBURSEMENT form. This morning two associates called me and complained that their reimbursement eligibility is showing zero.    Around 2 minutes I could see their eligibility in my system, but for them they were on the line for more than 5 minutes it was not shown ? More than the system issues, people are raising as reimbursement eligibility issue !!   I could not say to every one (including ABS associates) that system is taking five minutes time to load the page hence you have to wait and raise the request. When I said to a few of my colleagues, they gave a free advise about the system and its functionality.   As said earlier, being the last month for the current FY, everyone will access the form very shortly.    Please guide what should I do?    PS: My suggestion is that if it is not possible to rectify immediately, while clicking the 'New Claim' at least show some notification / pop up that system is loading the page. So that associates will understand that something is running, but now simply it is showing as zero. 
11,097
5
3
Closed
Balaji Damodaran
Received patch from product team to address the issue
Product
Patch Deployment
null
Claims and Reimbursments
null
null
2021-03-01T16:24:36+05:30
2021-03-01T17:49:32+05:30
null
null
null
null
null
Clarification
created_by: 2043064097558 time: 2021-03-01 10:54:36 UTC, Hi Balaji Damodaran, We have deployed the patch to address the below scenario. Once the associate navigates to reimbursements form he will see the icon which will blink until the eligibility details gets loaded completely.   Kindly check and let us know the feedback.   Regards, Jayakrishnan. N Product Support
1,032
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,098
5
1
Closed
Sargam Gupta
Server Slowness
Product
Clarification
null
Employee Information
null
null
2021-03-01T17:29:24+05:30
2021-03-17T11:51:22+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Sargam Gupta, we understand that the Employee details report is not working. While checking it is taking so much time and getting gateway time out in the Application. ​ we will check the report at the backend and we will resolve the same. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, While checking the Employee details report, it is getting launched with the data. Yesterday we have cloud server problem so it is throwing the gateway timeout error. The issue has been resolved by our Internal cloud team and please check the report now and update us. Also we have attached the data for the Active employees and screenshot for your reference. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,033
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please find below the Past Emp issue. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in> Sent: 01 March 2021 10:35 To: Vinay Kumar Singh <vinays@tce.co.in> Cc: Karuna S. Khanvilkar <karunak@tce.co.in> Subject: Past employment error - 102336 - Ravi D Naik Dear Vinay, With respect to Past employment 102336 - Ravi D Naik, I am not finding the past employment record for "Karmobiles Limited" under Pending approvals under my login in Epicentre. Kindly help delete the past employment record for "Karmobiles Limited" We will re-enter it. Regards , Mrunalini Rane ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. --------------------------------------------------------------------------------------------------------- This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,099
5
1
Closed
Vinay Singh
Moved to failed due to overlapping dates, cleared from backend.
Product
Data Correction
null
Employee Information
null
null
2021-03-01T17:42:30+05:30
2021-03-09T11:29:58+05:30
ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com
ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com
gowtham.n@myadrenalin.com
null
null
Software Problem
Hi Vinay Singh, ​ As requested, we have cleared the pending transaction which had moved to failed transaction in 2012 due to overlapping of dates. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, IThanks for your kind support. We shall close ticket very shortly after process team confirmation. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> , Thanks for your kind support. Issue has been resolved.
1,034
Dear Peter, The same has been rectified and the mentioned candidate is now available in employee creation form. Kindly check and let us know the feedback. Regards, Jayakrishnan.N Product Support From: Peter Wilson HR [mailto:peter.wilson@intellectdesign.com] Sent: Monday, March 1, 2021 8:45 PM To: Jayakrishnan N <Jayakrishnan.N@myadrenalin.com> Cc: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>; Shalini Upendran HR <shalini.upendran@intellectdesign.com> Subject: Re: Name not reflecting [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Jay, PFA, Candidate name please check and confirm. iGTB Saurabh Jena T210 T2XX Assistant Manager Campus - B School Warm Regards, Peter Wilson | Human Resources | Intellect Design Arena t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082 e: peter.wilson@intellectdesign.com<mailto:peter.wilson@intellectdesign.com> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram District Chennai – 603103 w: www.intellectdesign.com<http://www.intellectdesign.com/> On Mon, Mar 1, 2021 at 8:16 PM Shalini Upendran HR <shalini.upendran@intellectdesign.com<mailto:shalini.upendran@intellectdesign.com>> wrote: Hii Jay, As per the discussion, resumefox team has concluded that they have sent the details to adrenalin ,even though the associate name is not reflecting in the system.Kindly check and confirm the same. Thanks and Regards! Shalini Upendran - HR | Intellect Design Arena | This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at https://www.intellectdesign.com<https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,100
5
1
Closed
Peter Wilson
Job post code was null in er_resume_post table
Product
Data Correction
null
Manage Employees
null
null
2021-03-01T20:52:08+05:30
2021-03-17T10:48:53+05:30
peter.wilson@intellectdesign.com, balaji.damodaran@intellectdesign.com, shalini.upendran@intellectdesign.com, ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
peter.wilson@intellectdesign.com, balaji.damodaran@intellectdesign.com, shalini.upendran@intellectdesign.com, ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
balaji.damodaran@intellectdesign.com, shalini.upendran@intellectdesign.com, ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
null
null
Software Problem
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Thanks Jay. Warm Regards, Peter Wilson | Human Resources | Intellect Design Arena t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082 e: peter.wilson@intellectdesign.com Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram District Chennai – 603103 w: www.intellectdesign.com On Mon, Mar 1, 2021 at 8:52 PM Jayakrishnan N < Jayakrishnan.N@myadrenalin.com> wrote: > Dear Peter, > > > > The same has been rectified and the mentioned candidate is now available > in employee creation form. Kindly check and let us know the feedback. > > > > > > Regards, > > Jayakrishnan.N > > Product Support > > > > *
1,035
Kindly unconfirm the settlement of the below mentioned employee. Emp ID : Z7A
11,101
5
1
Closed
Balaji Damodaran
Backend unconfirm settlement
Product
Data Correction
null
Salary
null
null
2021-03-02T09:57:35+05:30
2021-03-18T09:48:48+05:30
null
null
null
null
null
Service Request
created_by: 2043064097558 time: 2021-03-02 04:27:35 UTC, Hi Balaji Damodaran, As per the discussion with Mr.Kolanji we have unconfirmed the settlement of the below mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jay What is this mail regards to ? Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Tue, Mar 2, 2021 at 11:33 AM Jayakrishnan N < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > As per the discussion with Mr.Kolanji we have unconfirmed the settlement > of the below mentioned employee. > > Kindly check and let us know the feedback. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Tue, 2 Mar at 9:57 AM , Balaji Damodaran < > balaji.damodaran@intellectdesign.com> wrote: > Kindly unconfirm the settlement of the below mentioned employee. > > Emp ID : Z7A > > 11101:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/>
1,036
Dear Jay As discussed, clock in clock out report is not getting downloaded. Please do the needful. With Best Regards, Vikas Kumar Globe Capital Market Ltd.
11,102
5
1
Closed
Vikas Kumar
Att data duplicate
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-03-02T10:15:41+05:30
2021-03-17T11:51:23+05:30
null
null
null
null
null
Software Problem
Hi Vikas Kumar, Post analysis we understood that the attendance data was duplicate for some of the employees and hence the error. As discussed we have resolved the duplicate issue and you are now able to export the clock in clock out report. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,037
Kindly check the slowness issue on Leave Credit scheduler which runs every month "SchLeaveCredit". 
11,103
5
3
Closed
Vicky Shah
index script deployment
Product
Patch Deployment
null
Absence, Time and Attendance
null
null
2021-03-02T10:16:02+05:30
2021-03-26T12:49:19+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Please provide us sometime , we will analyze the concern raised on "Slowness in Leave Credit Scheduler" execution and will share the updates with you. Regards, Dhivya V, Hi Vicky Shah, Based on your convenient timings, we will share the connectivity and resolve the query raised on Leave Credit Scheduler, please let us know your available timings. Regards, Dhivya V, Hi Vicky Shah, Post discussion over the call and  analysis over the session, we understood that the Leave General Credit Scheduler is getting executed on monthly basis (start of every month) where it takes nearly 7 hrs. to complete the execution and this happens from 2019.  We will discuss this with the internal team and update you. Regards, Dhivya V, Hi Vicky Shah, Request your help on deployment of the attached Index scripts, else we will connect on 6th Mar 2021 and deploy the attached Index Scripts. Post deployment of same, we will verify the execution time of schedulers.  ​ Regards, Dhivya V, Hi Dhivya, The given patches are deployed and there are few statements which has given error; The same is provided on the file attached;, Hi Vicky Shah, We have shared a connectivity, request you to please join the same to create the indexes on Leave tables. Regards, Dhivya V, Hi Vicky Shah, As per the discussion over the call,  please find our feedback with the reference to the indexes which displayed error, with the reasons:- Shift tables not available in our environment and hence the alert. Salary Variable upload table have null values and many records. Now when we try to update Row id and Session as Not null, sql doesn't allow the same. With reference to PA_LEAVE_BALANCE_HRMS, already one clustered index is available on Pay date, Empcode and Pay group column. Hence we didn't execute the same. Regards, Dhivya V
1,038
Dear Team, We are unable to create E code for the below, error screenshot is attached kindly check. Kindly check with high priority. Ganesha D 8123070272 This issue is same like yesterday. Please Note: Kindly fix this issue permanently. Please share the RCA. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
11,104
5
1
Closed
shishira
11111
Product
Clarification
null
Employee Information
null
null
2021-03-02T11:00:31+05:30
2021-03-03T10:21:29+05:30
dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in
dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in
null
null
Service Request
Hi shishira, We are checking the sane issue in this ticket id - 11111 and we are closing this ticket. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,039
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, During setup, we had requested to exclude ITO staff of CNS for appraisals (as these are CNS resources hired for outsourced client projects and we don’t assess them similar to our internal staff). out of the approx 280 ITO employees, the following are still showing in the appraisal reports for some reason, can you please remove them asap: Employee ID Employee Name Date Of Joining/Re employed Designation Permitted Location OU NAME Department 1593 Rana Bilal Ahmed 01 Nov 2007 Team Leader Client Site - Belhoul Computer Network Systems ITO 2557 Tayyab Rehman 04 Feb 2013 System Engineer CNS Oman Oman Computer Network Systems LLC ITO 4562 Ahmed Medhat Abdelaziz Barghout 17 Jul 2019 Senior Network Engineer CNS Dubai Computer Network Systems ITO 4718 Muhammad Sameer Ahmed 08 Sep 2019 Senior Network Engineer CNS Dubai Computer Network Systems ITO 4719 Syed Salman Anwar Hussain 11 Sep 2019 Senior Network Engineer CNS Dubai Computer Network Systems ITO 4725 Mohamed Mansour Mahmoud Mansour 22 Sep 2019 Team Leader CNS Dubai Computer Network Systems ITO 4792 Emad Aldeen Edris Mohammed 27 Oct 2019 Team Leader CNS Dubai Computer Network Systems ITO 4805 Nibin Wilfred Pereira 03 Nov 2019 Team Leader CNS Dubai Computer Network Systems ITO 4814 Ramesh Ponnusamy Thiraviam 11 Nov 2019 Team Leader CNS Dubai Computer Network Systems ITO 4831 Kaleem Uddin Mohammed 24 Nov 2019 Senior Network Engineer CNS Dubai Computer Network Systems ITO 4848 Muhannad Imran Malik 10 Dec 2019 Team Leader CNS Dubai Computer Network Systems ITO 4884 Mohamed Essam Mohamed Badreldeen 25 Dec 2019 Team Leader CNS Dubai Computer Network Systems ITO 5025 Ahmed Abdelhameed Ahmed Mohamed Hassan 19 Feb 2020 Senior Network Engineer CNS Dubai Computer Network Systems ITO Regards, Amit Sangha [cid:imageea7d76.PNG@03091213.48b083a5]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image34426b.PNG@bd2f3762.498af93f]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image76f353.JPG@fd413994.47856317]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,105
5
1
Closed
Amit Sangha
Service request
Product
Data Correction
null
Performance Management
null
null
2021-03-02T11:13:43+05:30
2021-03-17T12:49:42+05:30
saravanan.mani@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com
saravanan.mani@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com
iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
Service Request
Hi Amit, ​ Let me check and share you the updates on this. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear Team, I am on leave until 6th March 2021 with limited access to mails. Please expect a delay in response. For urgent matters, please reach out to Amit Sanga for Adrenaline related queries and LeeAnna Nussbaumer for Training related emails . Regards, Kritika [cid:image4d4f98.PNG@6d8d3fc9.409b0d5c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec32e29.PNG@225979f2.478a1761]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image511729.JPG@baa3ee1e.4ea59ba1]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. , Hi Amit , ​ We have removed the below listed ITO employees from appraisal status report.  Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
1,040
Kindly move the clearance of Ayushi Mittal (P2011) ACTIVITYNAME (IT CLEARANCE ACTIVITY) from "Puneet Mittal " tray to  Ravinder Pal Singh (P2387) tray
11,106
5
4
Closed
Pratap Singh
Data correction
Product
Data Correction
null
Separation Management
null
null
2021-03-02T11:48:12+05:30
2021-03-03T10:46:12+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, As per the request, we will move the clearance of Ayushi Mittal (P2011) ACTIVITYNAME (IT CLEARANCE ACTIVITY) from "Puneet Mittal " tray to  Ravinder Pal Singh (P2387) tray . We will update the same and revert you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have moved the clearance of Ayushi Mittal (P2011) ACTIVITYNAME (IT CLEARANCE ACTIVITY) from "Puneet Mittal " tray to  Ravinder Pal Singh (P2387) tray .  Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,041
As discussed kindly help us to remove the tax deducted in the month of Jan for the employee '01460'
11,107
5
1
Closed
Sujatha
Tax backend corrections
Product
Clarification
null
Salary
null
null
2021-03-02T12:31:53+05:30
2021-03-19T16:48:19+05:30
null
null
null
null
null
Service Request
created_by: 2043064097558 time: 2021-03-02 07:01:53 UTC, Hi Sujatha, As discussed we request you to please uplaod the salary data in 'Processed data history' upload with salary hold flag. Kindly upload and then check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Further to below msg, have uploaded the same but details are not reflecting in Paysheet. Please check and revert on the same. Also attached upload files for your reference. Regards, Sujatha , Hi Sujatha, As discussed we have done the backend corrections with regard to adjust the Month tax and IT component for Jan month. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,042
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Aye6013, Aye6099, Aye5952 Screenshots shared over Whatsapp -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,108
5
1
Closed
Sargam Gupta
License count purchased
Product
Service Request
null
null
null
null
2021-03-02T12:32:34+05:30
2021-03-23T10:50:45+05:30
ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, dhivya.v@myadrenalin.com
ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, dhivya.v@myadrenalin.com
hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com
null
null
Software Problem
Hi Sargam Gupta, We understand that the Registration key is expired showing for the Employees - Aye6013, Aye6099, Aye5952​. We will check when we get the screenshots and please share the same through watsapp to check the issue in detail and resolve the same. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Most employees show this error while login. *Regards* *AMIT NEGI* *Team - HR OPS* *Head Office-Gurgaon* *Mob - 9821906378* *What's app no - **9821906378* On Tue, Mar 2, 2021 at 12:46 PM Iswarya Saravanan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Sargam Gupta, > > We understand that the Registration key is expired showing for the > Employees - Aye6013, Aye6099, Aye5952​. > > We will check when we get the screenshots and please share the same > through watsapp to check the issue in detail and resolve the same. > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > , Aye5890, Aye6067 & Aye6086 *Regards* *AMIT NEGI* *Team - HR OPS* *Head Office-Gurgaon* *Mob - 9821906378* *What's app no - **9821906378* On Tue, Mar 2, 2021 at 4:44 PM hr operations <hroperations2@ayefin.com> wrote: > Dear Team, > > Most employees show this error while login. > > *Regards* > *AMIT NEGI* > *Team - HR OPS* > *Head Office-Gurgaon* > *Mob - 9821906378* > *What's app no - **9821906378* > > > On Tue, Mar 2, 2021 at 12:46 PM Iswarya Saravanan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Sargam Gupta, >> >> We understand that the Registration key is expired showing for the >> Employees - Aye6013, Aye6099, Aye5952​. >> >> We will check when we get the screenshots and please share the same >> through watsapp to check the issue in detail and resolve the same. >> >> *Thanks & Regards,* >> *Iswarya.S* >> >> *Adrenalin eSystems Limited* >> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT >> Park | >> Siruseri | Chennai – 600130. >> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 >> >> On Tue, 2 Mar at 12:32 PM , Sargam Gupta <sargam.gupta@ayefin.com> >> wrote: >> [CAUTION: This email originated from outside of the organization, DO NOT >> CLICK links or attachments unless you recognize the sender and know the >> content is safe.] >> Aye6013, Aye6099, Aye5952 >> Screenshots shared over Whatsapp >> >> -- >> Thanks and Regards, >> Sargam Gupta >> >> * >> ***************************************CONFIDENTIAL**************************************** >> *The Information contained in this electronic communication is intended >> solely for the individual(s) or entity to which it is addressed. It may >> contain proprietary, confidential and/or legally privileged information. >> Any review, retransmission, dissemination, printing, copying or other use >> of or taking any action in reliance on the contents of this information by >> person(s) or entities other than the intended recipient is strictly >> prohibited and may be unlawful. If you have received this communication in >> error, please notify us by responding to this email or telephone and >> permanently delete all copies of this message and corresponding attachments >> from your system(s) immediately. The contents of this message do not >> necessarily represent the views or policies of Aye finance.* >> * The recipient should check this email and any attachments for the >> presence of viruses. Aye finance cannot Guarantee that e-mail** communications >> are secure or error free as information could be intercepted, corrupted, >> amended, lost, destroyed, arrive late or incomplete or may contain viruses.* >> ==================================== >> This message (including any attachments) is intended only for the use of >> the individual or entity to which it is addressed and may contain >> information that is non-public, proprietary, privileged, confidential, and >> exempt from disclosure under applicable law or may constitute as attorney >> work product. If you are not the intended recipient, you are hereby >> notified that any use, dissemination, distribution, or copying of this >> communication is strictly prohibited. If you have received this >> communication in error, notify us immediately by telephone and (i) destroy >> this message if a facsimile or (ii) delete this message immediately if this >> is an electronic communication. Thank you. >> >> 11108:1025874 >> > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== , Hi Sargam Gupta, We understand that the most of the employees are getting the "Registered Key Expired" error in the Mobile Aplication. Our internal team is checking the Key License count and once they have updated the details we will update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, As discussed over call, the License key count for the Mobile App is only 4050 and the Active employee count is more than the purchased count so it is throwing the Registration key expired. Please check and update as it need to be purchased. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, If our licences got exhausted then it is showing *Registration Key has been full*, But it is showing the *Registration key expired*. Please check and revert ASAP as employees following up simultaneously. *Regards* *Rahul* *Team - HR OPS* *Head Office-Gurgaon* On Wed, Mar 3, 2021 at 2:20 PM Iswarya Saravanan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Sargam Gupta, > > As discussed over call, the License key count for the Mobile App is only > 4050 and the Active employee count is more than the purchased count so it > is throwing the Registration key expired. > Please check and update as it need to be purchased. > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Tue, 2 Mar at 4:57 PM , Iswarya Saravanan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Sargam Gupta, > > We understand that the most of the employees are getting the "Registered > Key Expired" error in the Mobile Aplication. > Our internal team is checking the Key License count and once they have > updated the details we will update you. > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Tue, 2 Mar at 4:45 PM , hr operations <hroperations2@ayefin.com> > wrote: > Aye5890, Aye6067 & Aye6086 > > *Regards* > *AMIT NEGI* > *Team - HR OPS* > *Head Office-Gurgaon* > *Mob - 9821906378* > *What's app no - **9821906378* > > > On Tue, Mar 2, 2021 at 4:44 PM hr operations <hroperations2@ayefin.com> > wrote: > >> Dear Team, >> >> Most employees show this error while login. >> >> *Regards* >> *AMIT NEGI* >> *Team - HR OPS* >> *Head Office-Gurgaon* >> *Mob - 9821906378* >> *What's app no - **9821906378* >> >> >> On Tue, Mar 2, 2021 at 12:46 PM Iswarya Saravanan < >> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: >> >>> Hi Sargam Gupta, >>> >>> We understand that the Registration key is expired showing for the >>> Employees - Aye6013, Aye6099, Aye5952​. >>> >>> We will check when we get the screenshots and please share the same >>> through watsapp to check the issue in detail and resolve the same. >>> >>> *Thanks & Regards,* >>> *Iswarya.S* >>> >>> *Adrenalin eSystems Limited* >>> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT >>> IT Park | >>> Siruseri | Chennai – 600130. >>> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 >>> >>> On Tue, 2 Mar at 12:32 PM , Sargam Gupta <sargam.gupta@ayefin.com> >>> wrote: >>> [CAUTION: This email originated from outside of the organization, DO NOT >>> CLICK links or attachments unless you recognize the sender and know the >>> content is safe.] >>> Aye6013, Aye6099, Aye5952 >>> Screenshots shared over Whatsapp >>> >>> -- >>> Thanks and Regards, >>> Sargam Gupta >>> >>> * >>> ***************************************CONFIDENTIAL**************************************** >>> *The Information contained in this electronic communication is >>> intended solely for the individual(s) or entity to which it is addressed. >>> It may contain proprietary, confidential and/or legally privileged >>> information. Any review, retransmission, dissemination, printing, copying >>> or other use of or taking any action in reliance on the contents of this >>> information by person(s) or entities other than the intended recipient is >>> strictly prohibited and may be unlawful. If you have received this >>> communication in error, please notify us by responding to this email or >>> telephone and permanently delete all copies of this message and >>> corresponding attachments from your system(s) immediately. The contents of >>> this message do not necessarily represent the views or policies of Aye >>> finance.* >>> * The recipient should check this email and any attachments for the >>> presence of viruses. Aye finance cannot Guarantee that e-mail** communications >>> are secure or error free as information could be intercepted, corrupted, >>> amended, lost, destroyed, arrive late or incomplete or may contain viruses.* >>> ==================================== >>> This message (including any attachments) is intended only for the use of >>> the individual or entity to which it is addressed and may contain >>> information that is non-public, proprietary, privileged, confidential, and >>> exempt from disclosure under applicable law or may constitute as attorney >>> work product. If you are not the intended recipient, you are hereby >>> notified that any use, dissemination, distribution, or copying of this >>> communication is strictly prohibited. If you have received this >>> communication in error, notify us immediately by telephone and (i) destroy >>> this message if a facsimile or (ii) delete this message immediately if this >>> is an electronic communication. Thank you. >>> >>> > * > ***************************************CONFIDENTIAL**************************************** > *The Information contained in this electronic communication is intended > solely for the individual(s) or entity to which it is addressed. It may > contain proprietary, confidential and/or legally privileged information. > Any review, retransmission, dissemination, printing, copying or other use > of or taking any action in reliance on the contents of this information by > person(s) or entities other than the intended recipient is strictly > prohibited and may be unlawful. If you have received this communication in > error, please notify us by responding to this email or telephone and > permanently delete all copies of this message and corresponding attachments > from your system(s) immediately. The contents of this message do not > necessarily represent the views or policies of Aye finance.* > * The recipient should check this email and any attachments for the > presence of viruses. Aye finance cannot Guarantee that e-mail** communications > are secure or error free as information could be intercepted, corrupted, > amended, lost, destroyed, arrive late or incomplete or may contain viruses.* > ==================================== > > 11108:1025874 > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== , Hi Sargam Gupta, ​ As discussed over call with our Internal Mobile Team & License team, we understand that the total license procured by AYE is 4050 and the Total Active employee count currently in the system is -  4055. ​ So when trying to login, this error is getting popped up and also this issue can be rectified by renewing the license count. ​ Please reach us over call if any clarification required for further assistance.  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, As discussed over call with our Internal Mobile Team & License team, we understand that the total license procured by AYE is 4050 and the Total Active employee count currently in the system is -  4055. ​ So when trying to login, this error is getting popped up and also this issue can be rectified by renewing the license count.  ​ Post discussion with you, we understand that this error is occurring only for the New joining employees and not for the existing employees so we need to buy the license for those cases. ​ Please reach us over call if any clarification required for further assistance.  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Only new joinees are not getting this issue but our most existing employees are getting this issue. Please rectify this issue because it already takes so much time. If only new employees got this issue then its ok that our licences got exhausted but our existing employees getting this issue. *Regards* *Rahul* *Team - HR OPS* *Head Office-Gurgaon* On Fri, Mar 5, 2021 at 3:34 PM Iswarya Saravanan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Sargam Gupta, > > As discussed over call with our Internal Mobile Team & License team, we > understand that the total license procured by AYE is 4050 and the Total > Active employee count currently in the system is - 4055. > ​ > So when trying to login, this error is getting popped up and also this > issue can be rectified by renewing the license count. > ​ > Post discussion with you, we understand that this error is occurring only > for the New joining employees and not for the existing employees so we need > to buy the license for those cases. > ​ > Please reach us over call if any clarification required for further > assistance. > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Fri, 5 Mar at 11:27 AM , Iswarya Saravanan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Sargam Gupta, > ​ > As discussed over call with our Internal Mobile Team & License team, we > understand that the total license procured by AYE is 4050 and the Total > Active employee count currently in the system is - 4055. > ​ > So when trying to login, this error is getting popped up and also this > issue can be rectified by renewing the license count. > ​ > Please reach us over call if any clarification required for further > assistance. > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Fri, 5 Mar at 9:37 AM , hr operations <hroperations2@ayefin.com> > wrote: > Dear Team, > > If our licences got exhausted then it is showing *Registration Key has > been full*, But it is showing the *Registration key expired*. > > Please check and revert ASAP as employees following up simultaneously. > > *Regards* > *Rahul* > *Team - HR OPS* > *Head Office-Gurgaon* > > > > On Wed, Mar 3, 2021 at 2:20 PM Iswarya Saravanan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Sargam Gupta, >> >> As discussed over call, the License key count for the Mobile App is only >> 4050 and the Active employee count is more than the purchased count so it >> is throwing the Registration key expired. >> Please check and update as it need to be purchased. >> >> *Thanks & Regards,* >> *Iswarya.S* >> >> *Adrenalin eSystems Limited* >> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT >> Park | >> Siruseri | Chennai – 600130. >> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 >> >> On Tue, 2 Mar at 4:57 PM , Iswarya Saravanan < >> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: >> Hi Sargam Gupta, >> >> We understand that the most of the employees are getting the "Registered >> Key Expired" error in the Mobile Aplication. >> Our internal team is checking the Key License count and once they have >> updated the details we will update you. >> >> *Thanks & Regards,* >> *Iswarya.S* >> >> *Adrenalin eSystems Limited* >> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT >> Park | >> Siruseri | Chennai – 600130. >> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 >> >> > * > ***************************************CONFIDENTIAL**************************************** > *The Information contained in this electronic communication is intended > solely for the individual(s) or entity to which it is addressed. It may > contain proprietary, confidential and/or legally privileged information. > Any review, retransmission, dissemination, printing, copying or other use > of or taking any action in reliance on the contents of this information by > person(s) or entities other than the intended recipient is strictly > prohibited and may be unlawful. If you have received this communication in > error, please notify us by responding to this email or telephone and > permanently delete all copies of this message and corresponding attachments > from your system(s) immediately. The contents of this message do not > necessarily represent the views or policies of Aye finance.* > * The recipient should check this email and any attachments for the > presence of viruses. Aye finance cannot Guarantee that e-mail** communications > are secure or error free as information could be intercepted, corrupted, > amended, lost, destroyed, arrive late or incomplete or may contain viruses.* > ==================================== > > 11108:1025874 > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== , Hi Sargam Gupta, As discussed over call, we have verified login for the Employee - AYE6013 with the reset  Password - 10Aug1991@10 and it is getting logged in without error for the existing employees. Also on last Friday we have verified by logging in through the Ms. Sargam (AYE1765) Mobile login and it is getting logged in without any error. So in this case it is not appearing for the existing cases. Attached the screenshot for your reference and please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,043
Hello Team, Narration still showing blank in reimbursement form like bill no. & date as earlier it was already resolved. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Neeraj Bhardwaj [mailto:neerajbhardwaj@globecapital.com] Sent: Tuesday, March 02, 2021 12:17 PM To: 'Anoop Singh' Subject: Still showing blank coloumn Neeraj Bhardwaj Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.535) www.globecapital.com fbn-02.png
11,109
5
1
Closed
Anoopsingh
11125
Customization
Clarification
null
Claims and Reimbursments
null
null
2021-03-02T12:53:34+05:30
2021-03-24T10:47:55+05:30
neerajbhardwaj@globecapital.com
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neerajbhardwaj@globecapital.com
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Clarification
Hi Anoopsingh, As discussed we will share you the connection to work on the query regard to reimbursement and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed there is already ticket created for the same issue regard to reimbursement we will share the updates in ticket # 11125 . ​Kindly refer the ticket # 11125  for further updates. Regards, Jayakrishnan. N Product Support, Dear Jay, Issue not resolved yet.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, ​ As discussed there is already ticket created for the same issue regard to reimbursement we will share the updates in ticket # 11125 . ​Kindly refer the ticket # 11125  for further updates. Regards, Jayakrishnan. N Product Support Regards, Jayakrishnan. N Product Support
1,044
Dear Jay, As discussed, Please remove the arrear days for all the employees month of Feb 21. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
11,110
5
1
Closed
Anoopsingh
Arrear days cleanup from backend
Product
Data Correction
null
Salary
null
null
2021-03-02T14:21:51+05:30
2021-03-17T16:49:47+05:30
null
null
null
null
null
Software Problem
Hi Anoopsingh, We have taken the connection and removed the arrear days for feb month. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,045
Dear Team, Please join the session. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Database Support <db.support@exidelife.in> Sent: 02 March 2021 16:41 To: Shishira Shetty <shishira.C101498@exidelife.in> Cc: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>; Basava Reddy S T <basava.reddy@exidelife.in>; Pradeepkumar Narayan Nair <pradeepkumar.C100344@exidelife.in>; Arbaaz Hasan <Arbaaz.Hasan@exidelife.in>; Database Support <db.support@exidelife.in> Subject: RE: 1958820 Dear Team, Please join the below link. https://exidelifeapp.webex.com/exidelifeapp/e.php?MTID=m0e69e7a3b1acee99753fa8191bf680f8 Best Regards, Vinod Database Administrator. Mob:9717462004 From: Pradeepkumar Narayan Nair Sent: 02 March 2021 16:34 To: Database Support <db.support@exidelife.in<mailto:db.support@exidelife.in>> Cc: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>>; Basava Reddy S T <basava.reddy@exidelife.in<mailto:basava.reddy@exidelife.in>>; Arbaaz Hasan <Arbaaz.Hasan@exidelife.in<mailto:Arbaaz.Hasan@exidelife.in>>; Shishira Shetty <shishira.C101498@exidelife.in<mailto:shishira.C101498@exidelife.in>> Subject: RE: 1958820 Dear Team, Please share a read-only session of Hris DB for maximum 30 minutes. Regards, Pradeep From: Shishira Shetty <shishira.C101498@exidelife.in<mailto:shishira.C101498@exidelife.in>> Sent: 02 March 2021 16:31 To: Database Support <db.support@exidelife.in<mailto:db.support@exidelife.in>>; Pradeepkumar Narayan Nair <pradeepkumar.C100344@exidelife.in<mailto:pradeepkumar.C100344@exidelife.in>> Cc: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>>; Basava Reddy S T <basava.reddy@exidelife.in<mailto:basava.reddy@exidelife.in>>; Arbaaz Hasan <Arbaaz.Hasan@exidelife.in<mailto:Arbaaz.Hasan@exidelife.in>> Subject: 1958820 Dear Team, Issue: Ecode has been not generated for candidate Ganesha D 8123070272 To debug the issue adrenalin team needs read and write access. Kindly share the session link to the adrenalin team. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
11,111
5
1
Closed
shishira
Patch - EREC_EMPLOYEE_INTG_537
Customization
Patch Deployment
null
Employee Information
null
null
2021-03-02T16:44:19+05:30
2021-03-19T14:48:45+05:30
dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, balakumaran.v@myadrenalin.com, basava.reddy@exidelife.in, pradeepkumar.c100344@exidelife.in, db.support@exidelife.in
dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, balakumaran.v@myadrenalin.com
sandeep.thungaturthy@exidelife.in, basava.reddy@exidelife.in, pradeepkumar.c100344@exidelife.in, arbaaz.hasan@exidelife.in, db.support@exidelife.in
null
null
Software Problem
Dear Team, Please join Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, As discussed over call, our internal customization team will connect to the below link to check the issue in detail. We will check the issue and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Shishira, As discussed, we are closed the session. Best Regards, Vinod Database Administrator. Mob:9717462004 , Hi shishira, As discussed over call, we will share the connection with Sandeep sir and also please share the API logs while offer was released as we are unable to find the offer details for the Candidate -Ganesha D,8123070272 in the iHRIS. Kindly help. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Iswarya, PFA Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Iswarya Kindly expedite this request. Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , Hi shishira, ​ Thank you for the log. As discussed over call, we will check the log and please provide us some time to discuss the same with our Internal customization team and provide you the solution. ​ Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Dhivya, Kindly help for below issue ASAP. Issue already escalated in high level. If you need any support kindly let me know. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Shishira, Sure, we will verify and update you the status at the earliest. We will let you know in case of any help required from our end. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Dhivya/Ishwarya, Ecode has been created.. We need RCA for two cases without any failure. Please share ASAP. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, As discussed over call, We have yet to receive  the connection from the Mr. Sandeep Sir and once we have received we will check  and connect internally with the customization team and share you the RCA for the below two cases.  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, As discussed over call, we require database connection with execute permission so that our internal customization team will check for the issue in the SP's. Also please inform prior when the connection will be shared so that we can intimate our internal developing team to join the same. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, As discussed over call, please share the connection by 1.00 P.M as both your DB team & Our internal developer team are available. Kindly do the needful. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Ishwarya, PFA Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, As discussed over call, please execute the shared SP in the Live Environment and please verify once with the New Ecode creation of the candidate if any available now can be pushed through heptagon and update us the status please. Our internal developing team have fine tune the SP and So that we can confirm whether the error is getting occurred again. Also we have tested with the two old scenario for which the Ecode is already created. Please check for the new candidate ecode creation cases and update us. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Ishwarya, Fix has been implemented. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in
1,046
Leave Configuration for Interns(Employment type)
11,112
4
3
Resolved
Rishi Ranka
Leave Credit Configuration
Product
Configuration
null
Absence
null
null
2021-03-02T16:54:54+05:30
2021-03-16T19:05:38+05:30
wasim.khan@myadrenalin.com, sarfraaz.siddiqui@groupm.com
wasim.khan@myadrenalin.com, sarfraaz.siddiqui@groupm.com
null
null
null
Clarification
created_by: 2043097241120 time: 2021-03-02 11:24:54 UTC, Hi Rishi Ranka, ​ With reference to our discussion, we have now assisted in configuring the Leaves for Contract Employees, Leaves to be credited has been enabled via Leave credit configuration. ​ Request you to Activate the same and proceed for further credit. Regards, Mohammed Wasim Khan, Hi Wasim, I have done the config please process for leave credit config tomorrow. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D713A5.AB2F3BD0] , Hi Rishi Ranka, Please note you can execute Leave credit on join scheduler for the credit,if further assistance needed we will connect tomorrow and assist on the same. Regards, Mohammed Wasim Khan, Hi Wasim, We need to give credit to existing interns as well. Request you to connect with me tomorrow. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D713A7.DB79FCB0] , Hi Rishi Ranka, With reference to our discussion, please be informed, if Exclude Leave credit for existing employees is not set in Leave Credit configuration ,then all the employees who are eligible as per Leave configuration will get the credit right from their DOJ ,hence request you to not include this and give credit manually for existing employees. However you have requested to manually run the scheduler in backend to check on the employees who are eligible for the same post you have set the rules in Leave Credit configuration. Regards, Mohammed Wasim Khan, Hi Rishi Ranka, With reference to our discussion, request you to please share the status of Leave credit configuration to proceed with Leave credit of the employees as this has been pending for a while. Regards, Mohammed Wasim Khan, Hi Wasim, I am working on the same should be able to close it in sometime, will let you know once I am done, so that you can check and close it. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71692.CC5C3430] , Hi Wasim, I have done the leave credit configuration kindly check once and process the leave credit for interns effective 01-01-2021. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D716AA.AEF32260] , Hi Wasim, Please check on this tomorrow. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D716CC.73454D20] , Hi Rishi Ranka, With reference to our discussion, request you to please do the upload of employees for their status as they have been tagged under Probation whereas in Leave Configuration for CLINT status shall be Intern. Regards, Mohammed Wasim Khan, Hi Wasim, I done the upload of the contract type now please give the credit tomorrow. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D719E3.49479EA0] , Hi Rishi Ranka, With reference to our discussion, we have set the Rules of Credit for both the Leave Types (CLINT,SLINT),credit on joining will happen for the employees who are joining in future and for existing employees, we have provided the credit for March Month, request you to please provide credit for January and February manually through Leave Balance Adjustment form. ​ Regards Wasim
1,047
User is not getting the Signup screen in mobile app while trying to register. Apple Iphone 12, OS -14.4. Screenshots attached for reference.
11,113
5
3
Closed
Rashmi Deshpande
Company WIFI had restrictions. Worked fine with user's mobile data.
Product
Clarification
null
null
null
null
2021-03-02T19:04:23+05:30
2021-03-18T10:05:02+05:30
null
null
null
null
null
Software Problem
created_by: 2043020884409 time: 2021-03-02 13:34:23 UTC, Hi Rashmi, As discussed, we have checked on the reported concern and the same is working fine in Android and other iPhone 12 mobiles. Hence, the issue is only in the reported employees mobile device and has to be checked accordingly.  As requested, please check with user if the sign-up form is loading while selecting any other company (Eg : Adrenalin eSystems Ltd). Based on your feedback, we will plan for further course of action in troubleshooting this query. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, As discussed, we could see from screenshot that company wifi is being used, which could have restrictions in accessing url's. Hence, request you to please ask employee to check using mobile data or any other user's mobile hotspot. Please check and share us your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, As confirmed by you, the user was able to register the mobile app successfully now using her mobile data. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,048
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check and add our Pyramids HR and PR team members to the alert for Passport/Visa/Labour expiry, they need to be marked on the notification mail trigerred by adrenalin to ensure they can follow up and close the renewals on time. Employee Id Employee Name 5252 Manuel Augustine 5509 Lavinia Armstrong Hieriem 5470 Mohammed Abdurahman Keedakkat Also, please provide them access to generate the Labour details report and Visa details report for their reference and follow ups. Please let us know once done. thanks! Regards, Amit Sangha [cid:imaged65ca8.PNG@c8dee492.4eb8c570]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image208699.PNG@5ab9bd2e.468803c6]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec71511.JPG@a1ce0109.4481b435]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,114
5
1
Closed
Amit Sangha
Configuration has been done
Product
Configuration
null
Job Structure
null
null
2021-03-02T19:23:46+05:30
2021-03-30T15:50:26+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, lavinia@phs.ae, abdurahman@phs.ae, manuel@phs.ae, ahmed.habib@ghobash.com
null
ask.adrenalin@myadrenalin.com, lavinia@phs.ae, abdurahman@phs.ae, manuel@phs.ae, ahmed.habib@ghobash.com
null
null
Service Request
Hi Amit, Based on your request, We have added the below employees into the "Reminder for PASS and Visa" role for Pyramids Holdings.  Request you to observe the reminders and reports access, let us know of any changes. Regards, Saravanan Mani Saravanan Mani Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Hi Saravanan-we have some of our companies based out of different locations with one PR/Admin person. Please advice how can we provide them access to update Labour/Visa and Passport details when renewals are done as the employee files for these companies and PR records are in that location and not in corporate office. The names of the individuals are as follows: Employee Id Employee Name OU NAME Designation Name 4398 Mary Ann Ocampo Rivera Emirates Electrical and Instrumentation Co LLC Secretary cum Receptionist 4522 Mohammed Nisar Nazimudeen Modern Laundry Account Assistant 5252 Manuel Augustine Pyramids Health Services LLC HR Assistant 5509 Lavinia Armstrong Hieriem Pyramids Health Services LLC HR Business Partner Regards, Amit Sangha [cid:image5044a5.PNG@379ca400.46aa697a]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageee0d28.PNG@26bfe652.4f8e3809]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagebe9f27.JPG@c547f6ff.48be37bc]<http://www.abaninvestment.com> , Hi Amit Sangha, Based on your request,we have enabled the necessary access to update the passport , visa and Labour card for respective division.  Please let us know for any changes. Role Name Employee ID Employee Name OU Name Pay Group PASS VISA LABOUR Update 4398 Mary Ann Ocampo Rivera     PASS VISA LABOUR Update 4398 Mary Ann Ocampo Rivera Emirates Electrical and Instrumentation - Div   PASS VISA LABOUR Update 4398 Mary Ann Ocampo Rivera Emirates Electrical and Instrumentation - HC EMI_EL_IN PASS VISA LABOUR Update 4398 Mary Ann Ocampo Rivera Emirates Electrical and Instrumentation Co LLC   PASS VISA LABOUR Update 4522 Mohammed Nisar Nazimudeen     PASS VISA LABOUR Update 4522 Mohammed Nisar Nazimudeen Modern Laundry MOD_LAY_AE PASS VISA LABOUR Update 4837 Ailene Castanares Artiaga     PASS VISA LABOUR Update 4837 Ailene Castanares Artiaga Emirates Electrical and Instrumentation - Div   PASS VISA LABOUR Update 4837 Ailene Castanares Artiaga Emirates Electrical and Instrumentation - HC EMI_EL_IN PASS VISA LABOUR Update 4837 Ailene Castanares Artiaga Emirates Electrical and Instrumentation Co LLC   PASS VISA LABOUR Update 5252 Manuel Augustine     PASS VISA LABOUR Update 5252 Manuel Augustine Ability Pediatric Rehabilitation Medical Center LL   PASS VISA LABOUR Update 5252 Manuel Augustine Pyramids Dialysis Center LLC   PASS VISA LABOUR Update 5252 Manuel Augustine Pyramids Health Services LLC   PASS VISA LABOUR Update 5252 Manuel Augustine Pyramids Holdings PHL_AE PASS VISA LABOUR Update 5252 Manuel Augustine Pyramids Holdings Ltd   PASS VISA LABOUR Update 5509 Lavinia Armstrong Hieriem     PASS VISA LABOUR Update 5509 Lavinia Armstrong Hieriem Ability Pediatric Rehabilitation Medical Center LL   PASS VISA LABOUR Update 5509 Lavinia Armstrong Hieriem Pyramids Dialysis Center LLC   PASS VISA LABOUR Update 5509 Lavinia Armstrong Hieriem Pyramids Health Services LLC   PASS VISA LABOUR Update 5509 Lavinia Armstrong Hieriem Pyramids Holdings PHL_AE PASS VISA LABOUR Update 5509 Lavinia Armstrong Hieriem Pyramids Holdings Ltd   Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
1,049
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,115
5
1
Closed
Sargam Gupta
Data correction
Product
Data Correction
null
Employee Information
null
null
2021-03-02T23:06:06+05:30
2021-03-18T09:48:49+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sargam Gupta, As per the request, we will move the petty cash of Aye3539 to Aye4109 at second level and remove from others' queue at second level​. We will update and revert you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, As per the request, we have moved the petty cash of Aye3539 to Aye4109 at second level and remove from others' queue at second level.  Please check and update us. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,050
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We have been facing a QCR report download issue for the past one week. We request you to resolve this and confirm. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,116
5
1
Closed
Balaji Damodaran
Resolved by customization team
Customization
Data Correction
null
Job Data
null
null
2021-03-03T11:22:56+05:30
2021-03-18T14:50:16+05:30
jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com, ram.kommineni@intellectdesign.com, ravisankar.s@myadrenalin.com, dhivya.v@myadrenalin.com
null
ram.kommineni@intellectdesign.com, ravisankar.s@myadrenalin.com, dhivya.v@myadrenalin.com
null
null
Software Problem
Hi Balaji Damodaran, The issue with regard to QCR reports has been fixed by our customization team and we were able to extract the report through frontend.  ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,051
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, could you please process the Goal Setting Scheduler to initiate the PMS for this year. Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,117
5
1
Closed
Nainesh
PMS initiation through backend
Product
Service Request
null
Performance Management
null
null
2021-03-03T11:50:59+05:30
2021-04-07T10:48:45+05:30
ask.adrenalin@myadrenalin.com
null
null
null
null
Service Request
Hi Nainesh, As discussed we have initaied the PMS for your id through backend. Kindly check and let us know wthether we can initaite the PMS for all employees. Regards, Jayakrishnan. N Product Support, Dear Jay, Understand that an auto-mailer has been triggered from Interface about the opening of Performance Appraisal, while we have not requested to trigger the process. Could you explain the reason for same. Regards, Nainesh , Hi Nainesh, Post analysis we understood that the PMS calendar was active for current year and also PMS mail scheduler was active. Because of the scheduler the mail has been triggered to all employees but PMS was not initiated.  As disucssed we have initiated ofr your employee ID alone. Kindly check and update us to initiate the same for all employees. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, We have noticed that there still pending PMS form of previous year, could you please have the same cleaned thoroughly and confirm. Regards, Nainesh , Missed to attached the SS, find below [cid:image001.png@01D71F7D.3F79A9F0] Regards, Nainesh , Hi Nainesh, We have corrected the same and cleared the old pending transactions regard to GS and self appraisal. kindly check now and let us know the feedback. Regards, Jayakrishnan. N Product Support, This is closed Regards, Nainesh
1,052
Hello Jay, We want Loan reschedule for some employee but software showing error Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
11,118
5
1
Closed
Anoopsingh
Loan reschedule clarification
Product
Clarification
null
Loans
null
null
2021-03-03T13:17:33+05:30
2021-03-19T09:50:57+05:30
neerajbhardwaj@globecapital.com
null
neerajbhardwaj@globecapital.com
null
null
Clarification
Hi Anoopsingh, We have taken the connection and guided you to do the loan reschedule for the mentioned employees. Kindly check and let us know for further clarifiations on the same. Regards, Jayakrishnan. N Product Support
1,053
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls change HR clearance person from Monika to Sumathi. 1. Mallik Sab - 334062 Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Sumathi R Sent: Wednesday, March 3, 2021 1:21 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>; Neelam M. Kasle <neelam.kasle@godrejagrovet.com> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com> Subject: RE: Employee Clearance from HR Activity Clearance Reminder for 334062 - Mallik Sab Dear Neelam, Is this done as employee is taking frequent follow up for his f&f. Please discuss for support if any. Regards, Sumathi From: Sumathi R Sent: Tuesday, March 2, 2021 4:36 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>; Neelam M. Kasle <neelam.kasle@godrejagrovet.com<mailto:neelam.kasle@godrejagrovet.com>> Subject: FW: Employee Clearance from HR Activity Clearance Reminder for 334062 - Mallik Sab Dear Gyanamayee, Please map chitradurga employees to me. @ Neelam : As per trail email, please complete if possible as there is no due from him as per finance dept. Regards, Sumathi From: Neeyati Shah Sent: Monday, March 1, 2021 7:16 PM To: Sumathi R <sumathi.r@godrejagrovet.com<mailto:sumathi.r@godrejagrovet.com>>; Neelam M. Kasle <neelam.kasle@godrejagrovet.com<mailto:neelam.kasle@godrejagrovet.com>> Subject: Fwd: Employee Clearance from HR Activity Clearance Reminder for 334062 - Mallik Sab Regards, Neeyati ________________________________ From: HR@GTFL.COM<mailto:HR@GTFL.COM> <HR@GTFL.COM<mailto:HR@GTFL.COM>> Sent: Monday, March 1, 2021 5:23:09 PM To: Neeyati Shah <neeyati.shah@godrejagrovet.com<mailto:neeyati.shah@godrejagrovet.com>> Subject: Employee Clearance from HR Activity Clearance Reminder for 334062 - Mallik Sab [ EXTERNAL MAIL ] Activity Clearance Reminder: 334062 Name: Mallik Sab, Activity: Employee Clearance from HR Due Date: 01-Mar-2021 EMPLOYEE ID EMPLOYEE NAME ACTIVITY NAME DUE DATE ACTIVITY OWNER 334062 Mallik Sab Employee Clearance from HR 01-Mar-2021 MRS.Monika Singh-900492 DISCLAIMER: 1The contents of this message may be legally privileged and confidential and are for the use of the intended recipient(s) only. It should not be read, copied and used by anyone other than the intended recipient(s). If you have received this message in error, please immediately notify the sender, preserve its confidentiality and delete it. [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,119
5
1
Closed
Gyanamayee Swain
Service request
Product
Data Correction
null
Separation Management
null
null
2021-03-03T13:46:32+05:30
2021-03-18T17:57:02+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Gyanamayee Swain, ​We will initiate a remote session by 5 PM today to do the requested ​actor/approver change for an employee. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As requested, we have now moved the separation activity to new actor via backend. Please check and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,054
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check this as the score in the report may be wrong for some staff..please see the below example: Employee ID Employee Name Date Of Joining/Re employed Designation Permitted Location OU NAME Department Region Matrix Manager 1 Matrix Manager 2 Status Pending With KRA Score Overall Score 4794 Rajith Kumara Walpita Gamage 25 Oct 2019 Dishwasher / busser Russos Springs Prime Hospitality LLC Back of the house Middle East 4590 - Aline Perez Blanc 4047 - Massimo Begalli COMPLETED 7.95 7.95 Regards, Amit Sangha [cid:image2c5c53.PNG@f30a7ccb.4b8ffa2b]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagebe1cae.PNG@c4fb6ed3.4d8443f6]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image3f1144.JPG@b2970848.4fa75e1b]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,120
5
1
Closed
Amit Sangha
already fixed
Product
Data Correction
null
Performance Management
null
null
2021-03-03T14:03:27+05:30
2021-05-11T15:49:27+05:30
saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com
null
nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com
null
null
Software Problem
Hi Amit, We are coordinating internally on the overall rating error and share you the updates. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
1,055
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, Further to below msg, the below employee (01472) leave issue yet to corrected in Interface and given below the screen short. Please check and revert on the same. [cid:image001.jpg@01D7103D.89549430] Regards, Sujatha From: Support.Adrenalin@myadrenalin.com <Support.Adrenalin@myadrenalin.com> Sent: 04 January 2021 10:16 To: G Sujatha <gsujatha@expofreight.com> Cc: Jayakrishnan.N@myadrenalin.com Subject: Adrenalin CSP: Your ticket 317070 is Pending for Action Importance: High To M/s. EXPO FREIGHT INDIA PVT LTD, Your CSP ticket 317070 requires an update from you. The current status of the ticket is "Pending-Customer" from 24 Dec 2020. The ticket will remain in this status for 15 days. We request you to review the ticket and update the status. If there is no update from your end to change the status, the ticket will be automatically closed on 08 Jan 2021. Issue: leave allocation issue - 01472 Raised by: Sujatha Raised On: Dec 14 2020 6:42PM Regards, Adrenalin Support Address: Adrenalin eSystems Ltd, Polaris House, 244 Anna Salai, Chennai. India , Pin Code: 600 006. Telephone: 044-30247444 Fax: 044-42145722 Email: support.adrenalin@myadrenalin.com Customer Support Portal: https://csp.myadrenalin.com/newcsp/ Business Hours: 9.30am - 6.30pm IST Monday to Friday ________________________________ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,121
5
1
Closed
Sujatha
Earned leave correction
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-03-03T14:57:47+05:30
2021-03-19T09:50:58+05:30
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com
null
null
null
null
Clarification
Hi Sujatha, As discussed we have corrected the earned leave issue for the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,056
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, the below employee (00034) EL credit wrongly shown in Interface. Please check and correct the same and confirm. [cid:image002.jpg@01D71040.6D564280] Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,122
5
1
Closed
Sujatha
Clarification Provided
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-03-03T15:18:28+05:30
2021-03-30T20:48:57+05:30
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com
null
null
null
null
Clarification
Hi Sujatha, As discussed we will check the above query regard to leave credit issue for the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Sujatha, Post analysis we understood that the employee's EL  balance was showing correctly. SInce you have overall carry forward limit as 60 and plus this year leave credit which tallys the currect leave balance. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, his leave balance as on 02nd April 2020 is 36 days and attached earlier downloaded file. (which was downloaded in Interface on 02nd April ’20). Please recheck and revert on the same. Particulars Leave Balance As on 02.04.2020 36 Apr '20 to Feb '21 16.5 (monthly 1.5 days credit) Total 52.5 Regards, Sujatha , Hi Sujatha, Post analysis we understood that the mentioned employee has a balance of 70.5 on 31st Mar 2020. Post which he got credit of 1.5 days in the past 11 months and debit of 3 days, based on which his balance is84. ​ Attached the transactions availed by the employee for your reference calculation. Please verify and let us know in case of any concerns. ​ Note : We analysed the report shared by you in the attachment which was the Leave balance Report of the year which is used to verify the leave balance during the year end.  During the report extraction due to some leave eligibility configurations, the report would have displayed the data as 36.  ​ ​ Regards, Jayakrishnan. N Product Support
1,057
Hi, F&F of 8194 Ankita Parab is confirmed by us and now there is correction in the same. Please re-open her F&F Confirm Status from backend. Thanks, Rashmi D 8108813311
11,123
5
3
Closed
Rashmi Deshpande
Settlement reopen done
Product
Service Request
null
Pay process
null
null
2021-03-03T15:26:09+05:30
2021-03-18T10:04:42+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11084, Hi Rashmi Deshpande, From the above description, we understood that the given F&F of 8194 Ankita Parab has to be reopened. Please find the below URL to join us through the Zoom Connection. https://us02web.zoom.us/j/84680812062?pwd=ZDNXRUR0clpucUhJQnNlVFZ1MDJJZz09 Regards, Prakash kumar, Do the same for 1 more case. ECode: 3412, Hi Rashmi Deshpande, We have done the reopen settlement for the given employees. Regards, Prakash kumar
1,058
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls fix this error asap. ---------- Forwarded message --------- From: Rekha Deobhakta <rekha.deobhakta@ayefin.com> Date: Wed, Mar 3, 2021 at 3:28 PM Subject: Adrenalin - unable to access for approval To: <sargam.gupta@ayefin.com> Dear Sargam, Please find the screen shot below, kindly resolve Thanks and regards, Rekha Deobhakta Aye Finance (P) Limited 7th Floor, Unitech Commerecial Tower 2, Arya Samaj Road, Bolck B, Greenwood City, Sector 45, Gurugram-122003 |rekha.deobhakta@ayefin.com | www.ayefin.com -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,124
5
1
Closed
Sargam Gupta
Clarification
Product
Clarification
null
Employee Information
null
null
2021-03-03T15:30:40+05:30
2021-03-18T17:57:02+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Sargam Gupta, We understand that there is an access error in the Approval form. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, As discussed over call, we have logged in through the Employee - Ms. Rekha -Aye2254 ID  and we have opend the "Forms pending for my approval". And clicking the Advanced link, check the show boss and search then Sanjay Sir - AYE0001 ID is displayed and double clicking that ID all the pending transactions are visible. We have shared the videos through watsapp and please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,059
Dear Jay, Please check same issue in other reimbursement form aslo Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Neeraj Bhardwaj [mailto:neerajbhardwaj@globecapital.com] Sent: Wednesday, March 03, 2021 3:18 PM To: 'Anoop Singh' Subject: FW: error weconnect Dear Anoop, Same error is with exam fee reimbursement approval too Neeraj Bhardwaj Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.535) www.globecapital.com fbn-02.png From: Ravindermakhija [mailto:ravindermakhija@globecapital.com] Sent: Wednesday, March 3, 2021 3:13 PM To: 'Neeraj Bhardwaj' Subject: error weconnect pfa Ravinder Makhija logo Surveillance Dept 712 Ansal Bhawan | 16 K.G Marg | Tel Ph. No. 30412329,Ext.329,318,507 712 Ansal Bhawan | 16 K.G Marg | Mob. 9971366499,9818686487 <http://www.globecapital.com/> website <mailto:ravindermakhija@globecapital.com> |email Confidentiality Note: This email may contain confidential and/or private information. If you received this email in error please delete and notify sender.
11,125
5
1
Closed
Anoopsingh
Insert in the table -CRS_MASTER_DEFINITION_T Log: ----- SELECT CPD_CLAIM_ID, CPD_PART_NUMBER, CPD_PART_HEADING, CCD_COLUMN_ID, CCD_CLAIM_ID, CCD_PART_NUMBER, CCD_COLUMN_HEADING, CCD_COLUMN_TYPE, CCD_COLUMN_SIZE, CCD_COLUMN_VALIDATION, CCD_COLUMN_DETAILS, CCD_IS_APPR_EDITABLE, CCD_COLUMN_ORDER,CCD_COLUMN_ENABLE,CCD_COLUMN_VALIDATE FROM CRS_CLAIM_PART_DETAILS_T CPD inner join CRS_CLAIM_COLUMN_DETAILS_T CCD ON CPD_PART_NUMBER=CCD_PART_NUMBER and CPD.CPD_CLAIM_ID = CCD.CCD_CLAIM_ID WHERE CCD.CCD_CLAIM_ID = N'ea0fa818e0ff4447' ORDER BY CCD_COLUMN_ORDER
Product
Data Correction
null
Claims and Reimbursments
null
null
2021-03-03T15:54:09+05:30
2021-03-30T15:50:27+05:30
jayakrishnan.n@myadrenalin.com, neerajbhardwaj@globecapital.com
jayakrishnan.n@myadrenalin.com
neerajbhardwaj@globecapital.com
null
null
Clarification
Hi Anoopsingh, We will connect post lunch today to work on the reported query on reimbursement issues and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post Analysis, the issue has been rectified and the Date and Exam Name is getting displayed in the "Certification Exam Fee" claim form transactions which is pending in the Approver - K2838's queue. Attached the screenshot for your reference and it is displaying in all the Approval form. Please check and update. Thanks and Regards, Dhivya . V
1,060
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check employee details already filled while creating the employee code, still he got the auto email as mentioned in email. pls check. Regards Jatinder Sharma 70094-81180 From: Deepak Kumar Sent: Wednesday, March 03, 2021 5:38 PM To: Jatinder Kumar Sharma Subject: FW: Employee Details Change Request Importance: High FYI [cid:image001.png@01D71053.E758B780] Thanks & Regards Deepak From: humanresourcecm@religare.com<mailto:humanresourcecm@religare.com> [mailto:humanresourcecm@religare.com] Sent: 03 March 2021 17:17 To: Deepak Kumar <deepak.kumar3@ext.religare.in<mailto:deepak.kumar3@ext.religare.in>> Subject: Employee Details Change Request Importance: High Hi Deepak Kumar, Your personal information is pending for your action kindly submit below information in HRIS Login to HRIS - https://capitalmarketshris.religare.in & Go To – HR Foundation The request is pending for action with the respective HR Ops Team Leader. The request will be approved only post submission of the documents of proof wrt the changes requested. Subsequently, the changes will reflect in the concerned forms on HRIS. EMPLOYEE ID EMPLOYEE NAME FORM NAME STATUS K0152 Deepak Kumar Past Employment Details Not Filled K0152 Deepak Kumar Bank Details Not Filled If you have any concern regarding the same, please contact your HR. Regards HR Team. . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,126
5
3
Closed
Jatinder Kumar Sharma
BKM_PIMS_INFOENTRY_TBLQRY_RSL
Customization
Patch Deployment
null
Customization
null
null
2021-03-03T17:53:01+05:30
2021-03-19T17:49:10+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Software Problem
Hi Jatinder Kumar Sharma, As discussed , we are working on the bookmark query, we will check and update you the status once it is done. Thanks & Regards,  Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, the reported query has been rectified through the database with code level changes, please now check the same from your end and share us your feedback. Int Ref :BKM_PIMS_INFOENTRY_TBLQRY_RSL ​ Thanks & Regards,  Mohamed Moosa A
1,061
The LWD of Saransh Bhargava P3034 is reflecting as Aug 2021 instead of May 2021.  Kindly help in rectification of the LWD
11,127
5
3
Closed
Pratap Singh
Clarification
Product
Service Request
null
Employee Information
null
null
2021-03-03T18:12:14+05:30
2021-03-08T16:55:51+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Please find the attachment, Hi Pratap Singh, As per the request, we will check and update the Last working day for the Employee - P3034 as May 2021  instead of Aug 2021. We will check the resignation date as based on this date the Last working day will get calculated in the system. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, While checking the Employment details of the Employee - P3034​, the Notice Period is 180 days and as per the Resignation Letter Date: 09-Feb-2021 it will calculate the last working date as per the Notice Period days. Please check and confirm as the last working date is calculated correctly by the system by 06-AUG-2021. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,062
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please extend the probation by 2 months for employee 117645 - Amit Kumar Srivastav. Employee have been confimed on system yesterday dated 2 Mar 21 and therefore probation cannot be extended from our end. Kindly assist on immediate basis. Date of joining: 2 Sept 20 Extension: 2 months Original confirmation date: 2 Mar 21 New confirmation date: 2 May 21 Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,128
5
1
Closed
Pallavi Karekar
Backend Update on confirmation tables
Product
Data Correction
null
Confirmation Management
null
null
2021-03-03T18:20:50+05:30
2021-03-19T14:28:54+05:30
ask.adrenalin@myadrenalin.com, amolika.uplekar@ageasfederal.com
ask.adrenalin@myadrenalin.com, amolika.uplekar@ageasfederal.com
amolika.uplekar@ageasfederal.com
null
null
Service Request
Hi Pallavi Karekar, As discussed,please connect through Anydesk post completion of your work ,we will do the needful for extending probation. Regards, Mohammed Wasim Khan, Hi Pallavi Karekar, Please be informed,we have now updated the employee status as Probationer and confirmation due on is set for 02-May-2021,please check and confirm us. Regards, Mohammed Wasim Khan, Thanks Wasim. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Dear Team, Issue resolved. Thanks for support. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Yes Team, Ticket is resolved. Thankyou. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] ,
1,063
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please cancel leave of below employee as I'm not able to get below date under "leave cancel". Aye0008 - 24th Feb'21 Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,129
5
1
Closed
Palak sodhi
Clarification - Configuration
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-03-03T19:46:58+05:30
2021-03-19T16:48:19+05:30
ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com
ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com
vivek.raj@ayefin.com
null
null
Service Request
Hi Palak sodhi, We will check the feasibility whether there are option in the Application to cancel the leave for the Employee - AYE0008 for the 24th FEB 2021 as it may affect multiple tables in the backend. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, While checking the "Leave configuration" form for the Leave Type - LCAL, Allow Leave cancellation dates are 0 and we have changed to 30 days same as the configuration in the Leave type - LSCL. ​ After changing the configuration, the leave applied on 24th Feb 2021 for the Employee - AYE00008 is getting  displayed now. Please cancel the leave through the "Leave Cancel" form. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,064
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan-can you check as there is a complaint received about the system showing appraisal task after the manager completed it already..we need this checked and fixed asap as this is delaying our appraisal and its very frustrating for Sr. Managers who we are following up with.. Regards, Amit Sangha [cid:imagecee40a.PNG@ebb63ee0.449dad6f]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image708334.PNG@807f0a1a.4986d8e3]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageac36b9.JPG@568498ef.47a0649b]<http://www.abaninvestment.com> From: Sumeet K. [mailto:Sumeet@spectrumindustries.ae] Sent: 03 March 2021 23:05 To: Noemi Agumboy; LeeAnna Nussbaumer Cc: Niels Bormans; Amit Sangha; Kritika Kumar; Oussama Ghandour Subject: Re: Book4.xlsx Dear Noemi, I think there is something wrong with the system, I just checked this evening all the appraisals done before the deadline reappeared, not only that this evening after saving all the changes and submission done successfuly for Rajshekar, L.N Reddy & Venkatesh 3-4 times, it was reappearing again and again. I also noticed that the appraisals of junior staffs like Sunay Doshi, Satish Solanki and Sandip Parmar who are QC Officers and Executives are sent to me for approval where their line managers are different people, why HR is not taking corrective actions on it, it is repeatedly happening since last many years, even sometime the approvals for operators comes to me which is not good. Let's find a solution for it ASAP. I have completed the task again from my side which was done in the past, please check and revert. Best Regards, Sumeet. D. Kachhawa Director Spectrum Industries LLC. www.spectrumindustries.ae<http://www.spectrumindustries.ae> www.ghobash.com<http://www.ghobash.com> ________________________________ From: Noemi Agumboy Sent: 03 March 2021 17:11 To: Sumeet K.; GroupHR Director Cc: CEO; Amit Sangha; Kritika Kumar; Oussama Ghandour Subject: RE: Book4.xlsx Hi Sumeet, there are pending approvals for your line reports. Please review them in the system. Regards, [cid:image001.png@01D52AA7.6088F0F0] TAWAZON CHEMICAL COMPANY LLC Ghobash Group Operating Companies [cid:image002.png@01D52AA7.6088F0F0] www.tawazon.com NOEMI CANLAS AGUMBOY SR HR OFFICER T: +971 4 3368230/ F: +971 4 3367357 PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E [cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/> From: Sumeet K. Sent: 03 March 2021 17:06 To: GroupHR Director <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>> Cc: CEO <Niels.Bormans@abaninvestment.com<mailto:Niels.Bormans@abaninvestment.com>>; Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>; Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>>; Oussama Ghandour <Oussama.Ghandour@tawazon.ae<mailto:Oussama.Ghandour@tawazon.ae>>; Noemi Agumboy <Noemi.Agumboy@tawazon.ae<mailto:Noemi.Agumboy@tawazon.ae>> Subject: RE: Book4.xlsx Dear Leeanna, I completed my task within the deadline, hence it should not be pending from my side. For other managers could you please ask Noemi to follow it up. Regards, Sumeet Kachhawa Director -------- Original message -------- From: LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>> Date: 03/03/2021 15:57 (GMT+04:00) To: "Sumeet K." <Sumeet@spectrumindustries.ae<mailto:Sumeet@spectrumindustries.ae>> Cc: CEO <Niels.Bormans@abaninvestment.com<mailto:Niels.Bormans@abaninvestment.com>>, Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>, Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>>, Oussama Ghandour <Oussama.Ghandour@tawazon.ae<mailto:Oussama.Ghandour@tawazon.ae>>, Noemi Agumboy <Noemi.Agumboy@tawazon.ae<mailto:Noemi.Agumboy@tawazon.ae>> Subject: Book4.xlsx Dear Sumeet We have several performance appraisals that have not yet been completed. Kindly find attached the complete list. Please complete these by 11. March 2021. This is a hard deadline. Appraisals will not be accepted after this. If you have any questions, please let me know. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image006.png@01D71050.1EFFAEE0] [cid:image007.png@01D71050.1EFFAEE0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,130
4
1
Resolved
Amit Sangha
Enabled the Auto Approval for the Performance Review.
Product
Configuration
null
Performance Appraisal
null
null
2021-03-04T09:41:23+05:30
2021-03-08T11:25:15+05:30
saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com, venkateswaran.c@myadrenalin.com, amit.sangha@abaninvestment.com, bhaskaran.r@myadrenalin.com
saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com, venkateswaran.c@myadrenalin.com, amit.sangha@abaninvestment.com, bhaskaran.r@myadrenalin.com
nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com, venkateswaran.c@myadrenalin.com
null
null
Clarification
Hi Amit, Please be noted that, we have performed necessary analysis and identified that employee Reporting and functional managers are same for below listed employee. As per workflow configuration, first level is Reporting manager and Second level is Functional manager which means once reporting manager approved , the same transaction came for functional manager in 2nd Level. Since Reporting manager and functional manager are same and hence we same person(approver) need to approve couple of times in the system. EMP_STAFFID EMP_LEGALNAME EMP_REPORTINGTO EMP_FUNCTIONALREPORTINGTO 1017 Irfan Shaikh 1073 1073 1069 Venkatesh Venkataraman 1073 1073 1073 Sumeet Kachhawa 1006 1006 1108 Sankar Ganaprakasam 1069 1006 3032 Srinivasa Raja Shekar Allamsatti 1073 1073 3139 Amar Chandrakant Ghumatkar 1073 1073 3361 Laxminaraya Reddy Miyyapuram 1073 1073 3362 Satishkumar Kantibhai Solanki 2848 1073 3426 Sandipsinh Pravinsinh Parmar 2848 1073 3572 Sunay Kumar Dosi 2848 1073 4128 ANISH KUMAR PURAVANKARA 1073 1073 4730 KEYUR MAHESHBHAI PANCHAL 3032 3032 4779 BALKRISHNA TUKARAM KHULE 1073 1073 5049 PARESHKUMAR RAVJIBHAI PRAJAPATI 1073 1073 Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Cant this be set as auto approved..this should be the default setting for such a scenario rather than expecting the manager to submit repeatedly. Regards, Amit Sangha [cid:image10f0aa.PNG@e25767db.4bbce204]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image6fe5ee.PNG@07686d85.4083d61e]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image0213e1.JPG@a7926701.4a9641fa]<http://www.abaninvestment.com> , Hi Amit, Noted on this. Let me check Auto approval configurations and will update you on the same. ​ Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
1,065
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] These emails are not coming around 5PM which we had enabled. Pls check all 3 emails. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Thursday, March 04, 2021 8:58 AM To: Jatinder Kumar Sharma Subject: Continuous absenteeism since last 7 days - Intimation of warning letter Importance: High Dear Mgr/BHR, Please note your team member(s) has/have not marked their attendance or leave for past 7 days. As disciplinary action, warning letter is being issued with immediate effect for the team member(s). Rakhi Chauhan 91253 EMPLOYEE CODE EMPLOYEE NAME DATE OF JOINING ABSENT DAYS EMPLOYEE REPORTING TO DEPARTMENT DESIGNATION LOCATION 91253 Rakhi Chauhan 03-Nov-2016 7 57340-Anita Yadav RSL/RCL-Client Activation Executive - Customer Support 8001-Noida GYS Global 6 94625 Taruna Sharma 28-Sep-2020 9 94031-Manik Chandra Jha RSL/RCL-Client Dealing Sr Relationship Manager - Dealing 6408-Connaught Place 1 94744 Abhishek Anand 03-Dec-2020 7 16026-Rahul Agrawal RSL/RCL-Client Dealing Relationship Manager - Dealing 3583-Bhagalpur Devdoot Building 53472 Muhammad Nafisuddin 16-May-2014 7 91594-Dhiraj Sahu RSL/RCL-Client Dealing Relationship Manager - Dealing 3554 - Jail Road Raipur Regards Team HR . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,131
5
3
Closed
Jatinder Kumar Sharma
scheduler timings reconfigure
Product
Clarification
null
Scheduler
null
null
2021-03-04T10:00:07+05:30
2021-03-23T12:49:19+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, We will check on the reminder mail scheduler configs and update you the status. Thanks & Regards,  Mohamed Moosa A, Pls check and confirm. Regards Jatinder Sharma 70094-81180 , Pls update. Regards Jatinder Sharma 70094-81180 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Alex, Pls address this as this process is already live and emails are not going as per configuration. Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, For the reported query, we have analyzed and  reconfigured the EVENT SCHEDULER timings for the absent mail reminders, please now check the same from your end and share us your feedback. NOTE: For Reminder schedulers. multiple scheduler should not be configured, the same scheduler  should be configured with different time config. Thanks & Regards,  Mohamed Moosa A
1,066
With Best Regards, Vikas Kumar Globe Capital Market Ltd. From: Anoop Singh [mailto:anoopsingh@globecapital.com] Sent: 04 March 2021 10:19 To: 'Vikas Kumar' <vikaskumar@globecapital.com> Subject: FW: Need connection Thanks & Regards, Anoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com From: Jayakrishnan N [mailto:Jayakrishnan.N@myadrenalin.com] Sent: Thursday, March 04, 2021 10:15 AM To: Anoop Singh Subject: Need connection Dear Anoop, Kindly join the below connection. <https://fastsupport.gotoassist.com/469893287> https://fastsupport.gotoassist.com/469893287 Regards, Jay This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,132
5
1
Closed
Vikas Kumar
Payroll clarifications
Product
Clarification
null
Salary
null
null
2021-03-04T10:22:03+05:30
2021-03-19T16:48:20+05:30
null
null
null
null
null
Clarification
Hi Vikas Kumar, We have received the connection from Mr.Anoop and working on his system. Regards, Jayakrishnan. N Product Support
1,067
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan/Bhaskar-we are getting this complaint from several managers that the system is showing the form again and again despite submission..need to fix this immediately as this is delaying closure of our appraisal and is frustrating managers. Regards, Amit Sangha [cid:imagea7ad03.PNG@54688fd0.499796e4]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec5f3d2.PNG@202338d8.4fb8be99]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageebd63c.JPG@3b98b24b.45b005f6]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Mohammed Zuaiter Sent: 04 March 2021 09:30 To: Kritika Kumar Cc: Amit Sangha Subject: FW: Performance appraisal initiated for Salem M.S. Habib has sent to you for approval. Importance: High Dear Kritika, I have submitted the performance review of my department staff twice and again the system is showing they are still pending with me [cid:image001.png@01D710D8.F9E4C9E0] Regards [cid:imaged95241.PNG@7c9bafd5.43962805]<http://www.makeen.ae> A Ghobash Group Company [Facebook]<https://www.facebook.com/makeenUAE> [cid:imagec0e40f.PNG@02211ae2.4aa9ffbf]<https://www.linkedin.com/company/makeen-properties> www.makeen.ae<http://www.makeen.ae> MOHAMMED ZUAITER Finance Manager M:+971 52 7874446 | T: +971 4 6050900 | Ext: 6220 PO Box:122140, Makeen Building, Airport Road,Dubai, UAE [cid:image216006.PNG@ef66181b.40a09d12]<http://www.makeen.ae/> From: Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com> [mailto:Adrenalin@abaninvestment.com] Sent: Thursday, March 4, 2021 9:11 AM To: Mohammed Zuaiter Subject: Performance appraisal initiated for Salem M.S. Habib has sent to you for approval. Importance: High Greeting, Performance Appraisal initiated for Salem M.S. Habib for the calender Appraisal 2020 is pending for your approval. Thanks and Regards Human Resources *********************** This is auto generated mail sent from Adrenalin. Do not reply for this mail "Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com>". To login, Navigate to 'http://hr.abaninvestment.com/adrenalin' *********************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,133
5
1
Closed
Amit Sangha
Updated a latest patch for PMS6.0 and changed the configuration in Routing Configuration, Made Auto Approval as "Yes" and tested a reported scenario for an employee.
Product
Configuration
null
Performance Appraisal
null
null
2021-03-04T12:24:05+05:30
2021-03-19T21:51:43+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, bhaskaran.r@myadrenalin.com, nidheesh.k@myadrenalin.com, kritika.kumar@abaninvestment.com
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, bhaskaran.r@myadrenalin.com, nidheesh.k@myadrenalin.com, kritika.kumar@abaninvestment.com
nidheesh.k@myadrenalin.com, kritika.kumar@abaninvestment.com
null
null
Change Request
Hi Amit Sangha, We have enabled the Auto Approval for Performance review form and tested a transaction for your ID and confirm the transaction flows as expected. ​ Scenario: 1st Level & 2nd Level approver are same then the system will Auto Approve the transaction @ 2nd level and move to 3rd level for approval. When 1st, 2nd & 3rd levels are the same approver then after the completion of 1st level the transaction will close the approval process as approved for all levels. Now, this Auto approval will be applicable only for the transactions pending with 1st level approver. Regards, Venkateshwaran Manager - Adrenalin Support
1,068
Please allocate Resignation application approval of Tanuj Dani P2493, from tray of Umesh Bhati (P0278) to Shailendra Gangrade (P1138) tray
11,134
5
1
Closed
Pratap Singh
Data correction
Product
Data Correction
null
Separation
null
null
2021-03-04T12:43:54+05:30
2021-03-08T15:53:58+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, As per the request, we will move the Resignation application approval of Tanuj Dani P2493, from tray of Umesh Bhati (P0278) to Shailendra Gangrade (P1138) tray . We will update you once the tray is moved. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have moved the Resignation application approval of Tanuj Dani P2493, from tray of Umesh Bhati (P0278) to Shailendra Gangrade (P1138) tray .  Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, It is not showing in Shailendra’s tray, screenshot is attached, Hi Pratap Singh, As discussed over call, we will check the Shailendra’s tray for the pending Resignation application approval of Tanuj Dani P2493​. Will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As discussed over call, the Resignation application approval of Tanuj Dani P2493 is pending with the Shailendra Gangrade (P1138) tray. ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,069
Dear Team, Why ESIC is deducting on those employees whose wages are >21000 P.M.? Sample case is attached for your kind reference.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
11,135
5
1
Closed
Anoopsingh
Bulk ESI
Product
Configuration
null
Salary
null
null
2021-03-04T12:48:06+05:30
2021-03-19T16:48:20+05:30
neerajbhardwaj@globecapital.com
null
neerajbhardwaj@globecapital.com
null
null
Software Problem
Hi Anoopsingh, As disucssed post disabling the bulk ESI the issue has been resolved and the same has been confirmed by you. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,070
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please reroute the form for 2649 to 2524..i am not sure why the forms cant move automatically to the new line manager in case we have updated the hierarchy, it used to work earlier like this. Also in the appraisal status report the matrix managers are again showing instead of line manager/functional manager, you had confirmed that this report was fixed when I had requested earlier. How will we follow up when the manager names are wrongly mentioned in the report. Regards, Amit Sangha [cid:imagee44f0f.PNG@e122238e.4f973f69]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image226901.PNG@cc18790c.4489878c]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image017a85.JPG@ae388da5.48930db7]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Elton Dasilva Sent: 04 March 2021 11:14 To: Amit Sangha Cc: Irene Revilla; LeeAnna Nussbaumer Subject: RE: appraisal approvals Dear Amit, LM & FM has been updated to Mr. Nadeem. [cid:image001.png@01D710E7.6F050A10]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D710E7.6F050A10]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D710E7.6F050A10]<http://www.abaninvestment.com> From: Amit Sangha Sent: Thursday, March 4, 2021 11:05 AM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Cc: Irene Revilla <Irene.Revilla@ghobash.com<mailto:Irene.Revilla@ghobash.com>>; LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>> Subject: appraisal approvals Hi Elton-can you please update the reporting for Irene to Mr. Nadeem as her appraisal needs to be completed by him and currently its mapped to Mr. Nawwaf directly. Thanks! Regards, Amit Sangha [cid:image001.png@01D710E7.6F050A10]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D710E7.6F050A10]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D710E7.6F050A10]<http://www.abaninvestment.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,136
5
1
Closed
Amit Sangha
Change in Approval and Appraisal Status Report code has been modified from Matrix Manager to RM & Functional RM.
Product
Configuration
null
Performance Appraisal
null
null
2021-03-04T12:49:42+05:30
2021-03-19T21:51:44+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, elton.dasilva@abaninvestment.com, amit.sangha@abaninvestment.com, bhaskaran.r@myadrenalin.com
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, elton.dasilva@abaninvestment.com, amit.sangha@abaninvestment.com, bhaskaran.r@myadrenalin.com
ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, elton.dasilva@abaninvestment.com
null
null
Software Problem
Hi Amit, As discussed, below mentioned employee is not submitted the performance review form yet.So if employee submit performance review form, then it will go to new reporting manager only as per recent changes in Reporting structure. Regarding Appraisal status report, currently its shows based on the matrix managers. The same has been changed as per Reporting hierarchy. Kindly requesting you to check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
1,071
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please update the remarks as “OK” for Accounts Department clearance for employee 93732 Clearances from Accounts Department has been submitted for Patel Hardik Jayantibhai-93732. Following are the employment and resignation details for the employee: Employee ID: 93732 Employee Name: Patel Hardik Jayantibhai Grade: REL - Manager Designation: Branch Manager Location: 5008-Baroda OU: RSL-SHARC-Corporate Department: RSL/RCL-Client Dealing Last Working Day:05-Feb-2021 Approval Comments:Rs.2312 amount stand in petty cash for the branch code 5008 Activity Status: COMPLETED From: Sunny Verma Sent: Thursday, March 04, 2021 12:55 PM To: Jatinder Kumar Sharma Cc: Arun Sharma; Shailender Verma; Nitin Verma Subject: RE: Clearances from Accounts Department has been submitted for Patel Hardik Jayantibhai-93732 HI Jatinder, Please remove the clearance comments of Accounts dept. of Ecode 93732. Sunny Verma Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 Telephone : +91 120-6792608 | Website : http://www.religare.in<http://www.religare.in/> From: Nitin Verma Sent: Thursday, March 4, 2021 12:43 PM To: Shailender Verma; Sunny Verma Cc: Arun Sharma Subject: RE: Clearances from Accounts Department has been submitted for Patel Hardik Jayantibhai-93732 HI Sunny, Please consider this handover complete. Amount recover from ex-employee. Here is attached mail for reference. NITIN VERMA Executive – Finance Religare Broking Limited, 2nd Floor, Prius Global, A-3,4,5, Sector-125, Noida, 201301, U.P. T: +91 120 4866290 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork From: humanresourcecm@religare.com<mailto:humanresourcecm@religare.com> [mailto:humanresourcecm@religare.com]<mailto:[mailto:humanresourcecm@religare.com]> Sent: 15 February 2021 09:49 To: Nitin Verma Subject: Clearances from Accounts Department has been submitted for Patel Hardik Jayantibhai-93732 Importance: High Clearances from Accounts Department has been submitted for Patel Hardik Jayantibhai-93732. Following are the employment and resignation details for the employee: Employee ID: 93732 Employee Name: Patel Hardik Jayantibhai Grade: REL - Manager Designation: Branch Manager Location: 5008-Baroda OU: RSL-SHARC-Corporate Department: RSL/RCL-Client Dealing Last Working Day:05-Feb-2021 Approval Comments:Rs.2312 amount stand in petty cash for the branch code 5008 Activity Status: COMPLETED Regards, Religare HR . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,137
5
3
Closed
Jatinder Kumar Sharma
Activity clearance comments update
Product
Data Correction
null
Separation
null
null
2021-03-04T12:59:50+05:30
2021-03-19T13:48:26+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, As per you request, the Remarks for the clearance has been updated as 'Ok' through the database, please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
1,072
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please clear out the goals for the following staff as there are some errors which we just observed when Faisal tried to submit his appraisal, he will need to reset his goals: 4960 ^ Faisal Qadir Khan Please confirm once done. Regards, Amit Sangha [cid:image60ce8a.PNG@86f2db8f.458f38d7]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image83db86.PNG@bed7fbea.4fbb6476]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image767104.JPG@9129bf79.42b307ab]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,138
5
1
Closed
Amit Sangha
Cleanup
Product
Data Correction
null
Performance Management
null
null
2021-03-04T14:41:15+05:30
2021-03-19T18:51:17+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, faisal.khan@gcg-es.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, faisal.khan@gcg-es.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com
faisal.khan@gcg-es.com, kritika.kumar@abaninvestment.com
null
null
Clarification
Hi Amit, Based on your request we have done the cleanup on the employee goal. Request you to try the goal setting and let us know for any changes. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
1,073
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, please change 01542 employee date of joining as 18th Feb 2021 in Interface and confirm. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,139
5
1
Closed
Sujatha
DOJ UPDATE
Product
Data Correction
null
My Information
null
null
2021-03-04T15:48:36+05:30
2021-03-19T16:48:21+05:30
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com
null
null
null
null
Service Request
Hi Sujatha, We have updated the DOJ of the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,074
Hi, We need to add digital signature in Confirmation extension letter format for HOAD. Please help. Thanks, Rashmi D 8108813311
11,140
5
3
Closed
Rashmi Deshpande
Service request
Product
Configuration
null
Confirmation Management
null
null
2021-03-04T17:32:02+05:30
2021-03-18T10:04:24+05:30
rashmi.deshpande@houseofanitadongre.com
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, We have now added the signature image in both available letter templates of "Confirmation Extension Letter". Request you to please check once from your end and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Thanks for the same. It's working.
1,075
Employee Poonam (P2503) raised regularization request on 27-Feb-2021 and same is showing pending for approval. but approver tray same is not reflecting, refer to attachment please check and resolve 
11,141
5
2
Closed
Pratap Singh
Queue Slowness
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-03-04T18:17:00+05:30
2021-03-05T18:06:00+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Employee Poonam (P2503) raised regularization request on 27-Feb-2021 and same is showing pending for approval. but approver tray same is not reflecting​. We will check and update whether the transactions has been struck in the queue or any error has occurred. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As discussed over call, the Attendance Regularization has been raised by Employee Poonam (P2503)  on 27-Feb-2021 Time based and due to server slowness it is in queue and again she has created a Day based within seconds difference and both got created in the Application. (RCA for this issue is due to server slowness it allowed to create both day based and Time based for the same date but as per the product functionality the system will not allow to create the AR request for same day( Time based & Day based). ​ Also the Attendance Regularization on 27-Feb-2021 (Day Based) has been approved by the Approver - P0868.(Attached the screenshot for your reference). ​ So now Attendance Regularization on 27-Feb-2021 (Time Based) is getting displayed in the Approver's Tray -  P2503  and please reject the request and update us. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,076
test ticket - this is for checking the functionality
11,142
5
2
Closed
Varun Kumar S
null
Product
Clarification
null
Application Access Management
null
null
2021-03-05T11:27:21+05:30
2021-03-20T11:49:12+05:30
varun.kumar@laminaar.in
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Varun Kumar S, ​ This ticket has been raised for walkthrough of new support portal. Hence closing this ticket. Regards, Rumana Nasreen Akbar Ali Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com, thanks for the support. Closing, reopen test, reopening test
1,077
This is for testing the ticket raise through mail Gracias, Varun Kumar S, PMP(r) Project Manager - HRMS [cid:image001.jpg@01D711B3.07940BC0] Laminaar Aviation Infotech (India) Pvt. Ltd. Software Lab & Technical Support Center Level 0&I | Anjaneya Techno Park | 147, HAL Airport Road | Kodihalli | Bengaluru 560 017 Mob:+91-9886811466 | TEL: +91-80-2503 6000 | FAX: +91-80-2503 622 Web: https://www.laminaar.com/ | Email: varun.kumar@laminaar.in|<mailto:varun.kumar@laminaar.in%7C> Skype: varun.taurusclub
11,143
5
1
Closed
Varun Kumar S
null
Product
Clarification
null
Application Access Management
null
null
2021-03-05T11:33:58+05:30
2021-03-20T11:49:13+05:30
null
null
null
null
null
Clarification
Hi Varun Kumar S, This has been raised  for testing the new support portal. Hence closing the ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com, Hi Varun Kumar S, ​ This has been raised as a testing of new support portal. Hence closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com
1,078
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We need to stop the below emailer on the leave credit. Please do the needful Regards Sandeep Thungaturthy From: Dola Mukherjee <dola.m@exidelife.in> Sent: 01 March 2021 09:34 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>; Kapil S Bharatan <kapil.bharatan@exidelife.in> Subject: FW: Leave has been credited for the period 01-Feb-2021 to 28-Feb-2021 Importance: High Please get this email stopped ..UNLESS.. this cannot be improved to give more information about AL and CL/SL BALANCE as on 1st of the month. Regards, Dola. From: ihris@exidelife.in<mailto:ihris@exidelife.in> [mailto:ihris@exidelife.in] Sent: 01 March 2021 05:34 To: Dola Mukherjee <dola.m@exidelife.in<mailto:dola.m@exidelife.in>> Subject: Leave has been credited for the period 01-Feb-2021 to 28-Feb-2021 Importance: High Leave has been credited on 01-Mar-2021 05:00 for the period 01-Feb-2021 to 28-Feb-2021 Please find the below Leave credit details: EMPLOYEE ID EMPLOYEE NAME LEAVE NAME FROM DATE TO DATE NO.OF DAYS CREDITED PROCESS DATE CREDITED ON 86259 Dola Mukherjee Annual Leave 01-Feb-2021 28-Feb-2021 1.5 01-Mar-2021 01-Mar-2021 05:00 86259 Dola Mukherjee Sick Leave and Casual Leave 01-Feb-2021 28-Feb-2021 1 01-Mar-2021 01-Mar-2021 05:00 For more details, please refer MIS->Leave->Leave Balance form in Adrenalin Portal. This is a system generated email.Please DONOT reply. ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,144
4
2
Resolved
Sandeep Thungaturthy
Mail content - Leave credit Notification
Customization
Service Request
null
Absence, Time and Attendance
null
null
2021-03-05T12:47:41+05:30
2021-03-05T18:11:31+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sandeep Thungaturthy, ​ Good Noon. We understand that the email has to be stopped for the Leave credit with the subject - Leave has been credited for the period 01-Feb-2021 to 28-Feb-2021 . Please connect to the below Zoom link to check the issue in detail,  Join Zoom Meeting https://us02web.zoom.us/j/81870472727?pwd=cXJ6d1NSbThuWUo3Rk9IOEJzcGlQUT09 Meeting ID: 818 7047 2727 Passcode: aRJgw8 Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Sandeep, As discussed over call, we have removed the mail content from the Leave credit Notification with the subject - Leave has been credited for the period 01-Feb-2021 to 28-Feb-2021 . Please check and confirm for the next month credit. Thanks & Regards, Iswarya.S ​
1,079
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Pls check if we can add a check box in this form while approving. [cid:image002.png@01D711BE.63A316D0] Regards Jatinder Sharma 70094-81180 From: Sunny Verma Sent: Friday, March 05, 2021 12:46 PM To: Jatinder Kumar Sharma Cc: Shailender Verma Subject: Please check HI Jatinder, Please check the feasibility in system where we can add the checkbox in nomination's approval/rejection page so that we can approve only genuine cases. [cid:image001.jpg@01D711BD.898D9F10] Sunny Verma Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 Telephone : +91 120-6792608 | Website : http://www.religare.in<http://www.religare.in/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,146
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Employee Information
null
null
2021-03-05T12:53:47+05:30
2021-03-20T14:48:45+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, For the reported query, it is not feasible to add check box for the Pending Benefit Approval, since the each transactions need to be approved with comments for the requested nominees. Please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
1,080
Dear Jay, We need short form for all the reimbursement forms to upload in software Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
11,147
5
1
Closed
Anoopsingh
Reimbursement types short name
Product
Clarification
null
Claims and Reimbursments
null
null
2021-03-05T13:03:19+05:30
2021-03-20T16:49:44+05:30
null
null
null
null
null
Clarification
Hi Anoopsingh, As discussed please navigate to reimbursement types form to get the short name of reimbursement components. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,081
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check employee filled only work mobile details, however seems permanent address city have been removed while approving the request. Pls fix this issue permanently. From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Friday, March 05, 2021 1:31 PM To: HR Operation Team Subject: Contact Details change request raised by 58727-Vinay Sharma on 03-Mar-2021 11:22 has been Approved Importance: High Contact Detailschange request for 58727-Vinay Sharma raised on 03-Mar-2021 11:22 by 58727-Vinay Sharma has been Approved by the HR Ops Team Leader on 05-Mar-2021 13:30 with the following comments: Approval Comments: ok Now the changes requested will reflect in the concerned forms on HRIS. Employee Details: Employee ID: 58727 Employee Name: Vinay Sharma Designation: Sr Manager - EUC Support Grade: REL - Senior Manager OU: RSL-SHARC-Corporate Location: 7886-Noida Capital Markets Contact Details Form: NEW EMPLOYEE ID NAME PERSONAL MOBILE NUMBER PERSONAL EMAIL WORK EMAIL HOME TELEPHONE WORK TELEPHONE EXTENSION NO FAX NUMBER WORK MOBILE NUMBER New 58727 Vinay Sharma 7042515102 vinay47601@gmail.com<mailto:vinay47601@gmail.com> vinay.sharma@religare.com<mailto:vinay.sharma@religare.com> 911206792603 2603 9599082271 Current 58727 Vinay Sharma 7042515102 vinay47601@gmail.com<mailto:vinay47601@gmail.com> vinay.sharma@religare.com<mailto:vinay.sharma@religare.com> 1204866362 6362 9599082271 NEW CURADD CURADD2 CURADD3 COUNTRY CITY STATE REGION CONTACTNO ZIPCODE New Q.No- 336, Harmukhpuri Gate No- 2, Modinagar India Ghaziabad Uttar Pradesh 201201 Current Q.No- 336, Harmukhpuri Gate No- 2, Modinagar India Ghaziabad Uttar Pradesh 201201 NEW PERMANENT ADDRESS1 PERMANENT ADDRESS2 PERMANENT ADDRESS3 PERMANENT COUNTRY PERMANENT CITY PERMANENT STATE PERMANENT REGION CONTACT NUMBER ZIP CODE New Q.No- 336, Harmukhpuri Gate No- 2, Modinagar Uttar Pradesh 201201 Current Q.No- 336, Harmukhpuri Gate No- 2, Modinagar India Uttar Pradesh 201201 Regards, Religare HR . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,148
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Workflow
null
null
2021-03-05T13:38:35+05:30
2021-03-20T14:48:46+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, From the attached mail, we could refer the Current details were City is not mapped by the employee and also in the CONTACT DETAILS form, the Permanent City is non Mandatory, and hence the permanent city is not reflecting in the approval Please check the same from your end and share us your feedback. ​ Thanks & Regards,  Mohamed Moosa A
1,082
Hi, PT calculation of below mentioned employees is not getting reflected in Salary Register even after PT location is mapped to them and their location. Have faced the same issue last month also. 4543 Chandan Kumar Thanks, Rashmi D 8108813311
11,149
5
3
Closed
Rashmi Deshpande
Bihar PT deduction amendment done in Opt2_update_ptgross table based on the client request.
Product
Service Request
null
Salary
null
null
2021-03-05T15:07:32+05:30
2021-03-08T15:23:43+05:30
rashmi.deshpande@houseofanitadongre.com
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, From the above description, we understood that PT not deducted for the given employee. We are having a Zoom connection we will check and update through the ticket itself. Regards, Prakash kumar, Hi, Thanks. Resolved.
1,083
Dear Team,   We have done the employee bulk upload and the last emp id for agency leader is COT403107, ideally now when we are doing the live employee creation for agency leader the next emp id should be created ie. COT403108.   This is not happening and the system is triggering the emp id which is omitted from the system. Could you please help us in streamlining this emp number series. Kindly consider this as urgent.   Do connect with me incase of any queries. Regards, Kavita Kamath 9820044981
11,150
5
3
Closed
Kavita Gaurav Kamath
Updated the current series from backend in ER_IDGENERATOR_RANGE
Product
Data Correction
null
Setup HRMS
null
null
2021-03-05T15:58:05+05:30
2021-03-20T16:49:45+05:30
abhijeet.wagle@ageasfederal.com, hrsupportnorth@ageasfederal.com, hrsupportsouth@ageasfederal.com, riskcheck@ageasfederal.com
abhijeet.wagle@ageasfederal.com, hrsupportnorth@ageasfederal.com, hrsupportsouth@ageasfederal.com, riskcheck@ageasfederal.com
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, ​ Please be informed, we have now updated the Current Employee Series as COT403107, request you to please proceed with employee creation and update us if the same is resolved. Regards, Mohammed Wasim Khan, Dear Wasim, Once we create new emp id for agency leader will shall confirm you. Thank you for your support. Kavita Kamath Junior Manager - HR T: (+91) 022 – 23029200 Extn: 9046 M: (+91) 9820044981| www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
1,084
Even after filling al the details in employee on-boading from, the associates are unable to submit the form and proced further.kindly check for employee ID QS1800394 and STM9199 and clear the data and confirm.
11,151
5
2
Closed
Raksha Dayma
entry found in main table.
Product
Data Correction
null
Employee Information
null
null
2021-03-05T16:07:10+05:30
2021-04-01T14:05:21+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: "[\"44002020570\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Please ask your employees to fill in all the forms and mandatory columns as per your set up in on-boarding mandatory set up form.  Please check the same and update us for further assistance if required. Regards, Sumithra Ramasamy
1,085
I am unable to access employee summary. Attached screenshot for your ref
11,152
5
4
Closed
Madan Mohan
The system is working fine.
Product
Clarification
null
Setup HRMS
null
null
2021-03-05T16:24:08+05:30
2021-03-16T19:04:02+05:30
gowtham.n@myadrenalin.com
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, ​ Dear Madan, ​ We have connected to your NPCI laptop , accessed the application from your loginid and found that the employee summary is working fine. We have attached screenshot for the same.  ​ As discussed over the phone call, please check the same from your end once you can login to your system and update us for any assistance if required. Regards, Sumithra Ramasamy, Hi Madan Mohan, ​ As it is confirmed from your end that the employee summary is working fine , over the phone call, we are closing this ticket. Please reach me at 7358276857 for any assistance. Regards, Sumithra Ramasamy, Pl close. Thanks, Rgds, Madan
1,086
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check below employee has received a continuous absent reminder from the system but as per his attendance calendar he is present on all days. Also I have checked his forms raised by me none of the transactions has been approved in last two days all the transactions has been approved way back. EMPLOYEE CODE EMPLOYEE NAME MEC426 Kunal J Patel Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image002.gif@01D711E3.AA9D8FA0] From: Kunal Patel <kunal.patel@groupm.com> Sent: 05 March 2021 12:53 To: Mconnect India <mconnect@groupm.com> Cc: Rishi Ranka <rishi.ranka@groupm.com> Subject: RE: You have been absent for more than 3 days Importance: High Hello, I am present and not absent, not able to get below mail. [cid:image001.png@01D711BE.78DAE9B0] Regards Kunal Patel From: Mconnect India <mconnect@groupm.com<mailto:mconnect@groupm.com>> Sent: 05 March 2020 11:33 To: Kunal Patel <kunal.patel@groupm.com<mailto:kunal.patel@groupm.com>> Subject: You have been absent for more than 3 days Importance: High Hi Kunal J Patel We observed that you have not been marking your attendance on mConnect for more than 3 days now. To ensure that you are paid correctly for the month your attendance has to be updated. Action required from your end: 1. Either apply for leave / regularize the attendance as the case may be. 2. If leave or attendance request is pending with your manager then please follow up and get it approved on mconnect. 3. If you or your manager are not able to access mconnect due to some reason please notify the same to attendance@groupm.com<mailto:attendance@groupm.com> EMPLOYEE CODE EMPLOYEE NAME ABSENT DAYS EMPLOYEE REPORTING TO DEPARTMENT DESIGNATION LOCATION OU MEC426 Kunal J Patel 4 MEC063-Ramanathan Iyer Commercial GROUP HEAD - COMMERCIAL Mumbai-Commerz GM-ESP-WEST Request your cooperation, as mentioned above in absence of necessary action you may have loss of pay in your salary. Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,153
5
3
Closed
Rishi Ranka
No mails triggered for continuos absent as on March 2021
Product
Clarification
null
Absence
null
null
2021-03-05T17:24:43+05:30
2021-03-23T10:50:46+05:30
ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com, gowtham.n@myadrenalin.com
ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com, gowtham.n@myadrenalin.com
sarfraaz.siddiqui@groupm.com
null
null
Clarification
Hi Rishi Ranka, Please connect on below Link to check for the continuous absence reminder received for the below employee,we will check and update on the same. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards, Mohammed Wasim Khan Mohammed Wasim Khan, Hi Wasim, Joined below link. Regards, Sarfraaz Ahmed Siddiqui , Hi Rishi Ranka, Please find the attached screenshot ,where the mail that has been forwarded by Kunal was triggered on 05 May 2020,we have checked in backend as well there are no mails triggered for continuous absent in 2021 March for the said employee. Regards, Mohammed Wasim Khan Mohammed Wasim Khan, Ok noted Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71409.55D088B0]
1,087
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check employee is trying to raise an AR for 26th Feb but its going to failed transaction. EMP Code – Raunaq Sikka. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D711E7.A7DD3A50] From: Raunaq Sikka <Raunaq.Sikka@wmglobal.com> Sent: 04 March 2021 10:04 To: Rishi Ranka <rishi.ranka@groupm.com> Subject: Fwd: Attendance Regularization Actioned by You Moved to Failed Transaction Hi Rishi, This keeps happening when i try and regularise my attendance for 26th feb. This is the third attempt and i still get the same error Can you help with what to do or who to get in touch with to get this resolved. Thanks Raunaq Sent from my iPhone Begin forwarded message: From: Mconnect India <mconnect@groupm.com<mailto:mconnect@groupm.com>> Date: 3 March 2021 at 10:48:38 PM IST To: Raunaq Sikka <Raunaq.Sikka@wmglobal.com<mailto:Raunaq.Sikka@wmglobal.com>> Subject: Attendance Regularization Actioned by You Moved to Failed Transaction Attendance Regularization Actioned by You on 03-Mar-2021 22:47 has moved to Failed Transaction Form Name : Attendance Regularization Raised For : COR2590 - Raunaq Sikka Error Message : AR already exists in between the given period Request you to navigate to form 'Failed Transaction' and reprocess the same,In case the error is still not resolved request you to reach HR Team Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,154
5
3
Closed
Rishi Ranka
Employee raised AR already for the said dates
Product
Clarification
null
Time & Attendance Management
null
null
2021-03-05T17:53:08+05:30
2021-03-08T12:00:52+05:30
ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com
ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com
sarfraaz.siddiqui@groupm.com
null
null
Clarification
Hi Rishi Ranka, Please ask the employee to check in 'forms raised for me' , if any AR's has been already raised for the said dates the employee is raising AR, as the error message clearly states that 'AR already exists in between the given period ',if there are no AR's please write to us we will validate the same. Regards, Mohammed Wasim Khan Mohammed Wasim Khan, Ok this is resolved. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71411.9E74E720]
1,088
The Tax declaration has been rejected for this employee code 4106 but HRA Exemption has been calculated in the Tax computation sheet.
11,155
5
3
Closed
Vishal Parab
Data upload done for Rent declaration
Product
Clarification
null
Tax
null
null
2021-03-05T18:02:15+05:30
2021-03-18T11:55:35+05:30
rashmi.deshpande@houseofanitadongre.com
rashmi.deshpande@houseofanitadongre.com
null
null
null
Clarification
created_by: 2043097241207 time: 2021-03-05 12:32:15 UTC, Hi Vishal Parab, Based on the analysis we have found that the rent declaration has been updated through data upload in the month of May 2020 hence it has been considered in the Tax computation for the given employee code after changing the proof mood settings. Regards, Prakash kumar, Hi, As confirmed by Vishal, the same has been resolved., Hi Vishal Parab, ​ Thanks for the updated Regards Prakash
1,089
if raised by MS Sophia (west zone) and her reporting manager is Priyanka then why this has been fall in Shweta Madan’s tray (North Zone) ?
11,156
5
2
Closed
Pratap Singh
Clarification
Product
Clarification
null
Employee Information
null
null
2021-03-05T18:05:22+05:30
2021-03-23T10:50:47+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, We understand that the Employee Movement which is raised by Sophia - P2121 is falling under the Shweta Madann's Tray - P0687. But while checking the transactions in the database there are no transaction pending/Approved by  Shweta Madann's Tray - P0687 which is raised by Sophia - P2121. ​ Pelase revert for whom the Employee movement has been raised and it is pending with Shweta Madann's Tray - P0687. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, While checking the Employment details of the P0258 - Abhisehk Suman and he belongs to the Region - North. ​ In reassign reportees form, the workflow is defined with the Approval role - HEADHRFAC and with the North region Ms. Shweta Madann(P0687) is mapped for the 9 parameters in the "Manage Role Player" form. So the transaction is pending in the Ms. Shweta Madann(P0687) 's Tray. Please check the Employment details form for the Employee - P0258 - Abhisehk Suman  and update us. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,090
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, I want to check the transactions which are getting approved via WFA by RM's. what is the report name. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71214.FCBBF020] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,158
4
3
Resolved
Rishi Ranka
Provided a query to run and pull the report from backend,
Product
Service Request
null
Setup Reports
null
null
2021-03-05T23:29:41+05:30
2021-03-08T11:32:27+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Rishi Ranka, Please note, we do not have specific reports to pull out the transactions approved via WFA as it will be huge data and pulling this data might result in choking of application. However will provide a backend query which can be used to pull out the data whenever required. Please connect on below Link to connect for the same. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards, Mohammed Wasim Khan, Hi Rishi Ranka, Please find the attached query to pull out the transaction details of WFA approved by Reporting managers, please run this query every time you require to pull report. Regards, Mohammed Wasim Khan, Hi Wasim, Please share the query. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7140D.644C95B0] , Hi Rishi Ranka, ​ Please note,have shared the query via separate email to your mail id. Regards, Mohammed Wasim Khan Mohammed Wasim Khan
1,091
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi pls look into it on priority Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Vishnu Wargat Sent: Saturday, March 6, 2021 9:16 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com> Subject: RE: Attendance regularization Hi Gyanamayee, Would you please check , still not resolved. Regards, Vishnu Wargat 9527313510 From: Gyanamayee Swain Sent: 22 February 2021 10:42 To: Vishnu Wargat <vishnu.wargat@godrejagrovet.com<mailto:vishnu.wargat@godrejagrovet.com>> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>> Subject: RE: Attendance regularization Sure. I will check and get back to you. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Vishnu Wargat Sent: Saturday, February 20, 2021 12:56 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>> Subject: Attendance regularization Dear Gyanamayee, Not able to update attendance regularization for self , would you please help & support. [cid:image002.jpg@01D71269.2091EFA0] Regards, Vishnu Wargat 9527313510 ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,160
5
3
Closed
Gyanamayee Swain
Attendance type of employee was set as NO
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-03-06T12:41:09+05:30
2021-03-23T10:50:48+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Gyanamayee, PFB screenshot of employment details, the employee's attendance type is still as NO. Due to which the form is giving this validation. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,092
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Unable to login to support tool. [cid:image001.png@01D71286.42294EC0] Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,161
5
1
Closed
Gyanamayee Swain
FreshDesk login
Product
Clarification
null
Application Access Management
null
null
2021-03-06T12:43:18+05:30
2021-03-23T10:50:49+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Gyanamayee Swain, We have now updated your password as below, login is now successful. PFB screenshot for your reference. Username: gyanamayee.s@godrejinds.com  Password: gyan@123 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,093
Employee are not able to access their expenses form. Attached screenshot for your ref... This is happening since many days, kindly fix this asap. Rgds, Madan KUMAR
11,162
5
3
Closed
Madan Mohan
Issues going on at customer end . Customer has to check and confirm
Product
Clarification
null
Setup HRMS
null
null
2021-03-06T19:17:30+05:30
2021-03-25T11:48:47+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, We understand that your employees are unable to access the form. We will check the configurations by connecting with your laptop and will update you on this.  Regards, Sumithra Ramasamy, Hi Madan Mohan, We have checked the travel expense form from our end and it is working fine. We request you to check  once and update.  Regards, Sumithra Ramasamy
1,094
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, I'm unable to see the Action tab in Employee movement module while trying to update the Reporting & Functional manager . kindly check on this [cid:image001.jpg@01D71337.A7B8BCB0] Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager - Human Resources [cid:04_c39202b1-4557-4a36-a62c-ff5f806c11b0.png]<http://www.transmaldivian.com/> Velana International Airport | P.O. Box 2023 | Maldives [cid:mob_be966c18-4af1-4076-b299-99acc29a6869.png] +9607785748 | [cid:tele_a2a4fa6b-0ade-4401-ac1d-66bc48048856.png] +9603305188 | [cid:fax_acd870e5-a8b4-4fd0-9b2a-67314bc6ab5b.png] +9603318055 www.<http://www.transmaldivian.com/>transmaldivian<http://www.transmaldivian.com/>.<http://www.transmaldivian.com/>com<http://www.transmaldivian.com/> [cid:facebook_a3a9f2b3-101d-47f2-80de-1ad6e1519054.png]<https://www.facebook.com/transmaldivianairways> [cid:instagram_d5945e73-947a-4515-b5dc-7cf61bbd5d7e.png] <http://instagram.com/transmaldivian> [cid:linkedin_7198727b-653d-4170-9663-6f4f5f2379e1.png] <https://www.linkedin.com/company/trans-maldivian-airways-pvt-ltd-> [cid:twitter_a2a5e466-585d-4f2d-b886-2502db5887e9.png] <https://twitter.com/Transmaldivian> [cid:youtube_a0f7278f-a3d4-4261-83bd-9388a7f5caf3.png] <https://www.youtube.com/user/MaldivesTMA> <https://www.worldtravelawards.com/award-indian-oceans-leading-seaplane-operator-2017>[cid:worlds-leading-seaplane-operator-2018-winner-shield-256_700ce625-c70b-44be-a246-09ce0a705bcb.png][cid:worlds-leading-seaplane-operator-2019-winner-shield-256_0c2306ff-5c07-4342-9db2-3293811d4fc5.png][cid:Gold_100_stamp-06_3d6a9a61-1f02-4a35-8874-66e2c950a626.png]<http://www.worldtravelgroup.com/> An ISO 9001:2015, 14001:2015, 22301:2012 and OHSAS 18001:2007 Certified Company [cid:save_d01dc92f-fa93-4ea2-a39d-ece9ef102ba1.png] Please consider the environment before printing This e-mail contains information which is confidential and/or legally privileged. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this e-mail is strictly prohibited. If you have received this e-mail in error, please destroy it and notify us by reply e-mail or by telephone. Internet E-mail messages may be subject to delays, non-delivery and unauthorized alterations and we shall not be responsible for the consequence(s) in such event(s). All reasonable precautions have been taken to ensure no viruses are present in this E-mail. We cannot accept responsibility for loss or damage arising from the use of this E-mail or attachments and recommend that you subject these to your virus checking procedures prior to use. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,163
4
1
Resolved
Nuwan Dissanayake
city not mapped in region city mapping
Product
Configuration
null
Employee Information
null
null
2021-03-07T10:23:37+05:30
2021-03-08T12:52:25+05:30
ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com
ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com
dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com
null
null
Clarification
Hi Nuwan Dissanayake, We will analyze the concern reported on Actions not getting populated in the Employee Movement form and share the updates with you. Regards, Dhivya V, Hi Nuwan Dissanayake, Post analysis we understood that the mentioned employee is tagged to City namely "Colombo". However the city Colombo is not mapped to any of the locations in Location Master and hence not visible in the Region City Mapping. Now only two cities namely "Male & Hulhule" is mapped to the Region "Male".  Hence we need to update the city of the employee (or) tag the city Colombo to the respective Location in Location Master. Request your help on doing the above and let us know, if the issue still persists. Regards, Dhivya V, Hi Nuwan Dissanayake, As requested, the city has been updated as "Male" for the employees 12495 and 12496.  Post updation, now the actions are getting displayed in the drop down field. Please verify the same and let us know in case of any concerns. Regards, Dhivya V
1,095
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan-can you please clear out the goals for 4461. Thanks! Regards, Amit Sangha [cid:image162fd1.PNG@f366ffb3.4389c2be]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image02a042.PNG@ae8839e5.4ca1c0fd]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee9428c.JPG@c70debc5.43a2def7]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: EEIC Sherif Kassim [mailto:sherif@e-i-emirates.com] Sent: 07 March 2021 17:07 To: Amit Sangha Cc: Suresh Perumal Subject: APPRAISAL Dear amit, As discussed, please note that I set my goal figures wrongly(entered 3 million instead of 30 million) as in below screenshot. Please help to reset my goals and create new goals. [cid:image001.jpg@01D7137D.4B6810F0] Thanks and Regards [cid:image002.png@01D7137D.4B6810F0]<https://www.e-i-emirates.com/> Member of Juman Energy Group [LinkedIn]<https://www.linkedin.com/company/e-&-i-emirates-llc/> WWW.E-I-EMIRATES.COM<https://www.e-i-emirates.com/> SHERIF KASSIM SNR. INSTRUMENTATION ENGINEER M:+971 50 516 1307 | T: +971 2 310 7000 | Ext: 7215 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:image005.jpg@01D7137D.4B6810F0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,164
5
1
Closed
Amit Sangha
service request.Goal cleanup
Product
Data Correction
null
Performance Management
null
null
2021-03-07T19:41:42+05:30
2021-03-23T14:49:06+05:30
saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, suresh.perumal@e-i-emirates.com, sherif@e-i-emirates.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com
saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, suresh.perumal@e-i-emirates.com, sherif@e-i-emirates.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com
suresh.perumal@e-i-emirates.com, sherif@e-i-emirates.com, ask.adrenalin@myadrenalin.com
null
null
Service Request
Hi Amit , We have done the cleanup on the below employee goal. Request you to resubmit the same. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Good morning, Thanks for your support. I am setting goals again, however I am unable to save the target values. Please refer attached screen record and kindly advise how to proceed. Thanks and Regards <https://www.e-i-emirates.com/> *Member of Juman Energy Group* [image: LinkedIn] <https://www.linkedin.com/company/e-&-i-emirates-llc/> *WWW.E-I-EMIRATES.COM <https://www.e-i-emirates.com/>* *SHERIF KASSIM* *SNR. INSTRUMENTATION ENGINEER* M:+971 50 516 1307 | T: +971 2 310 7000 | Ext: 7215 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE *, user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/search?term=entering+target+goal+setting, Hi Sherif, We are unable to download the shared attachment. Can you please share us the screen shot to analysis further.  ​ Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Hi, Thank you for your email. I am on Personal leave @ today 2nd half (8th Mar 2021). Will not have access to my mail. Please text me to my mobile (+91 - 98848 12583) in case of any assistance required. Regards, Venkateshwaran This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Dear saravanan, Issue solved. Initially save and submit buttons were not available when I was creating new goals. now when I tried again it appeared and I submitted by goals for approval. Thanks for your time. Thanks and Regards <https://www.e-i-emirates.com/> *Member of Juman Energy Group* [image: LinkedIn] <https://www.linkedin.com/company/e-&-i-emirates-llc/> *WWW.E-I-EMIRATES.COM <https://www.e-i-emirates.com/>* *SHERIF KASSIM* *SNR. INSTRUMENTATION ENGINEER* M:+971 50 516 1307 | T: +971 2 310 7000 | Ext: 7215 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE *, Tickets with IDs 11173 is merged into this ticket., Merged from ticket 11173 Subject: GOAL SETTING Description: good morning, I am setting my goals again for Appraisal 2020 due to a typo in target value. while setting the goals i am unable to save the entered target value. please refer to attached screen record and kinldy advise how to proceed.
1,096
Dear Team, Blow mentioned employees are out of ESIC but ESIC got deducted in Feb 21. PAYGROUP NAME EMPLOYEE CODE EMPLOYEE NAME ESI Globe Fincap Ltd F00046 Narender Kumar 244.00 Globe Fincap Ltd F00047 Anshul Chhibber 192.00 Globe Fincap Ltd F00051 Sandeep Kumar Prasad 215.00 Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
11,165
5
1
Closed
Anoopsingh
Bulk ESI disabled
Product
Configuration
null
Salary
null
null
2021-03-08T10:13:19+05:30
2021-03-24T20:50:54+05:30
null
null
null
null
null
Software Problem
Hi Anoopsingh, As discussed kindly join the provided connection to work on the reported query on ESI deduction and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post analysis we understood that Bulk ESI was enabled for the mentioned paygoup and the same is disabled now.  As discsused kindly reprocess the salary for the mentioned employee and then check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Employer ESIC part missing for below mentioned employees in salary Register and ESIC register also. EMPLOYEE CODE EMPLOYEE NAME G00395 Vijay Shukla G00629 Bharti Mawari G00853 Akshay Tiwari G00864 Ashok Kumar K2264 Sandeep Kumar K3220 Mohsin Izhar Ansari K3491 Indu Srivastava K3508 Chandresh Sharma Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, Post discussion with we understood that you have confirmed the feb month paygroup and hence we couldn't able to verify the ESI issues.  As discussed kindly let us know if you face the same issue in march month also. So that we will check and update you the cause. Regards, Jayakrishnan. N Product Support
1,097
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls connect to do set up. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,166
5
3
Closed
Gyanamayee Swain
Service request - Testing configuration and cleanup.
Product
Service Request
null
Performance Management
null
null
2021-03-08T10:38:03+05:30
2021-03-30T17:50:11+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Gyanamayee Swain, As discussed, we are already connected over the remote session with you and guiding on the configuration setup for PMS calendar FY 2021-22. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As requested, we have configured the PMS calendar for FY 2021-22 and opened the Appraisal form for FY 2020-21 for below 2 employees ​alone. 050264 - Neelam Kasle 900592 - Astrid Lobo Please confirm once your testing is completed, we will remove the testing data via the backend. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, Request you to please update us once the testing is completed, we will then do the clean-up completely and close this ticket logically. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Sure. Will let you know by tomorrow. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, We have done PMS cleanup via backend for the cases for whom testing was done in the last week. Also, for all employee's Annual Review start date has been set as 22nd March 2021. ​In case of any cases tobe initiated via back for testing purpose, request you to raise a new ticket for tracking purposes. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,098
Dear Team, As we have taken Actual Investment proofs in Feb 21 payroll and mentioned remarks at the time of checking the proofs, but now we need Remarks report so that we can share the same to all the all the employees. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
11,167
5
1
Closed
Anoopsingh
Report extraction from backend
Product
Service Request
null
Payroll Management
null
null
2021-03-08T10:46:51+05:30
2021-03-23T17:50:50+05:30
neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com, pankajkumar@globecapital.com
neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com, pankajkumar@globecapital.com
neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com, pankajkumar@globecapital.com
null
null
Service Request
Hi Anoopsingh, ​ We have extracted the tax data with approver remarks from backend and provided the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,099
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change the state name to “Maharashtra” against this “city” [cid:image001.png@01D7140E.6DC08470] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,168
5
3
Closed
Jatinder Kumar Sharma
city and state master data mismatch correction
Product
Data Correction
null
Setup HRMS
null
null
2021-03-08T11:31:24+05:30
2021-03-23T12:49:20+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As per your request, the State of BIHAR city has been updated as MAHARASHTRA through the database, please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
1,100
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Any update. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Monday, March 01, 2021 3:59 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com); Alexander Chandran (Alexander.C@myadrenalin.com) Subject: Address Issue I have been raising this issue since long and still this has not fixed. [cid:image001.png@01D7140F.015F3280] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,169
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Personal Data
null
null
2021-03-08T11:35:46+05:30
2021-03-23T12:49:22+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, We are testing on the contact details submission data , we will check and update you on the ticket 11095. Thanks & Regards,  Mohamed Moosa A