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1,001 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sandeep/Adrenalin Team Do we have any provision of changing the branch code as a workaround to DC8 as per mail trail . M Sree lakshmi L2 Suppo... | 11,066 | 5 | 1 | Closed | Sreelakshmi.c101537 | Internal Discussion | Customization | Clarification | null | Employee Information | null | null | 2021-02-26T13:11:50+05:30 | 2021-02-26T14:44:25+05:30 | sandeep.thungaturthy@exidelife.in, ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, mananashivasharan.rao@exidelife.in, mahesh@heptagon.in, karthikeyan.g@heptagon.in | sandeep.thungaturthy@exidelife.in, ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, mananashivasharan.rao@exidelife.in, mahesh@heptagon.in, shishira.c101498@exidelife.in, karthikeyan.g@heptagon.in | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sree Lakshmi, Yes the branch code can be changed in HRIS. That request will be considered as a transfer, hence please get in touch with Naveen Ku... |
1,002 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Manikandan is trying to click the work flow approval of goal setting. He is not getting into the approva form. Please share the screen... | 11,067 | 5 | 1 | Closed | Balaji Damodaran | Old Trnsaction cleanup | Product | Data Correction | null | Performance Management | null | null | 2021-02-26T13:25:56+05:30 | 2021-03-13T15:49:05+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Balaji Damodaran, Post analysis we understood that the count was shown on forms pending for approval due to old transaction which was raised on 2019 and the same was cleared now. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,003 | Negative balance in CPL - Leave balance Report Sample ecode - 000071 | 11,068 | 5 | 3 | Closed | Gyanamayee Swain | Policy was configured to allow PP balance in negative, hence impact in report opening balance and closing balance. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-02-26T15:00:44+05:30 | 2021-03-13T18:49:43+05:30 | null | null | null | null | null | Software Problem | created_by: 2043020884409 time: 2021-02-26 09:30:44 UTC, Hi Gyanamayee Swain, As informed over remote session, due to earlier policy of "Previous Period negative balance allowed" as Y, system has allowed to apply leaves for Previous years without deducting from the main balance. Due to which, the report is reflectin... |
1,004 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jayakrishnan, One of our newly joined employee claiming interest on housing loan claimed from his previous employer for Rs.304639/-, request you t... | 11,069 | 5 | 1 | Closed | Roseline Judia | Clarification Provided | Product | Clarification | null | Tax | null | null | 2021-02-26T15:08:14+05:30 | 2021-03-09T12:46:39+05:30 | ask.adrenalin@myadrenalin.com, sivas@efl.global, balakumaran.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com | null | sivas@efl.global, balakumaran.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Clarification | Hi Roseline Judia, As per the Income Tax act interest on housing loan claimed from his previous employment will not be considered in current employment. As discussed as per the act pervious employment PF, PT, Income , Tax deducted, Leave encashment will be considered for taxation in current employmeny. ... |
1,005 | Dear Team Please check the below issue where heptagon is receiving below error from iHris. Kindly get this checked on priority. [cid:image002.jpg@01D70C5E.9D1ECEA0] Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company ... | 11,070 | 5 | 1 | Closed | Arbaaz.hasan | Code created | Customization | Clarification | null | Employee Information | null | null | 2021-02-26T16:50:49+05:30 | 2021-03-16T18:47:40+05:30 | sandeep.thungaturthy@exidelife.in, shishira.c101498@exidelife.in, dhivya.v@myadrenalin.com, saravanan.r@myadrenalin.com, sreelakshmi.c101537@exidelife.in, maithri.c100932@exidelife.in, dhivakar.c101171@exidelife.in, mananashivasharan.rao@exidelife.in, balakumaran.v@myadrenalin.com, subramanian.krishnamoorthy@exidelife.... | sandeep.thungaturthy@exidelife.in, shishira.c101498@exidelife.in, dhivya.v@myadrenalin.com, saravanan.r@myadrenalin.com, sreelakshmi.c101537@exidelife.in, maithri.c100932@exidelife.in, dhivakar.c101171@exidelife.in, mananashivasharan.rao@exidelife.in, balakumaran.v@myadrenalin.com, subramanian.krishnamoorthy@exidelife.... | maithri.c100932@exidelife.in, dhivakar.c101171@exidelife.in, sreelakshmi.c101537@exidelife.in, mananashivasharan.rao@exidelife.in, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com, saravanan.r@myadrenalin.com, sandeep.thungaturthy@exidelife.in | dhivya.v@myadrenalin.com | null | Software Problem | Hi Sreelakshmi, As discussed over call, we understand that the heptagon is receiving below error while creating the Ecode. Please share the Heptagon & API logs to check the issue in detail. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot ... |
1,006 | Hi, We have applied rule against Paternity Leave in HRMS around 07-Mar-2019, in such a way that, if an employee fails to avail his Paternity Leave within 31 days of leave credit, then all of his PL balance will automatically get lapsed. However, still below mentioned employee was able to avail 1 quota of his P... | 11,071 | 5 | 3 | Closed | Rashmi Deshpande | Configuration not done in system as per customer expectations. | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-02-26T17:43:11+05:30 | 2021-03-16T11:48:13+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, PFB screenshot of "PL1 - Paternity Leave 1" configuration in system where truncation is set as Yearl... |
1,007 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls share the provision for Feb’21. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, ... | 11,072 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Monthly Reports | null | null | 2021-02-26T17:55:05+05:30 | 2021-03-16T16:48:51+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, jagadeesswari.v@myadrenalin.com, venkateswaran.c@myadrenalin.com, balakumaran.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, jagadeesswari.v@myadrenalin.com, venkateswaran.c@myadrenalin.com, balakumaran.v@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the provision, we will check and share you the data shortly. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, The provision for FEB 21 is 1 Man day effort. Below are tickets for your reference. 10888 10890 10900 10905 10913 10942 10967 10973 10978 10980 1101... |
1,008 | Dear Adrenalin Team We are getting slowness in Pulse on every day between 6:00 pm to 7:30 pm so request you to please monitor and fine tune the sign-out procedure. Below the blockage query. CREATE PROCEDURE [DBO].[SP_ATTENDANCE_REGISTER_ADD] (@cStaffid staffid,@cDate datetime, @cLoginType char... | 11,073 | 5 | 1 | Closed | Rinoy Sebastin | one procedure which was taking time was addressed. Both Indusind and Adrenalin will monitor | Product | Patch Deployment | null | Application Access Management | null | null | 2021-02-26T19:26:20+05:30 | 2021-03-24T19:50:20+05:30 | dhivya.v@myadrenalin.com, sumant.a@myadrenalin.com, sssupport@indusind.com, rupesh.shinde@indusind.com, ramkumar.srinivasan@indusind.com, vishal.balkawade@indusind.com | dhivya.v@myadrenalin.com, sumant.a@myadrenalin.com, sssupport@indusind.com, rupesh.shinde@indusind.com | ramkumar.srinivasan@indusind.com, sssupport@indusind.com, vishal.balkawade@indusind.com | null | null | Clarification | Hi Rinoy Sebastin, From the shared description, we understood that there was slowness in the application around 6.00 PM. We will analyze the same from our end and then share the updates with you. We will connect during that time, to identify the running queries at that moment, verify the schedulers/jobs and other ... |
1,009 | Leave balance report - Lot of mismatch in opening balance, credits and debits | 11,074 | 5 | 4 | Closed | Gyanamayee Swain | mismatch due to earlier policy in 2017 & 2018 of allowing negative balance for Previous period and manual credits on top of system credit. | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-02-26T21:08:21+05:30 | 2021-03-13T20:49:13+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-02-26 15:38:21 UTC, Hi Gyanamayee Swain, As explained over call, the mismatch due to earlier policy in 2017 & 2018 of allowing negative balance for Previous period and manual credits on top of system credit. We have now provided you an I-report that will fetch you only the... |
1,010 | Dear Sreelakshmi, The attachment given in the mail is asking for a password. Please find the attached responses for each issue mentioned. For The current city does not exist - the current city entered is Kukatpally - Hyderabad, Pimpri - Pune, BTM layout Bangalore, Please check if these are available in HRIS.... | 11,075 | 5 | 1 | Closed | Karthikeyan G | Clarification | Customization | Clarification | null | Employee Information | null | null | 2021-02-26T21:44:21+05:30 | 2021-03-18T14:49:45+05:30 | sreelakshmi.c101537@exidelife.in, exidelife_digidesk@heptagon.in, ask.adrenalin@myadrenalin.com, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, maithri.c100932@exidelife.in, shishira.c101498@exidelife.in, dhivakar.c101171@exidelife.in, vidyashree.c101895@exidelife.in, bhavna.c101928@exidelife.in, shruthi.c1017... | sreelakshmi.c101537@exidelife.in, exidelife_digidesk@heptagon.in, ask.adrenalin@myadrenalin.com, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, maithri.c100932@exidelife.in, shishira.c101498@exidelife.in, dhivakar.c101171@exidelife.in, vidyashree.c101895@exidelife.in, bhavna.c101928@exidelife.in, shruthi.c1017... | exidelife_digidesk@heptagon.in, ask.adrenalin@myadrenalin.com, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, maithri.c100932@exidelife.in, shishira.c101498@exidelife.in, dhivakar.c101171@exidelife.in, vidyashree.c101895@exidelife.in, bhavna.c101928@exidelife.in, shruthi.c101766@exidelife.in, myadrenalincomask... | null | null | Clarification | Hi Team, As discussed earlier, the available data in iHRIS are, City Name - Bangalore, Pune, Hyderabad (Attached again the screenshot again for your reference) University Name - Mother Teresa Women's University (Attached again the screenshot again for your reference) Please check and confirm. Thank... |
1,011 | Dear Vijaya, Please find the attachment and update the Confirmation Effective Date in Adrenalin. Employee Number Employee Name Confirmation Effective date 15309 Sandip Panja 01-Feb-2021 15287 Tirtha Dutta 01-Feb-2021 15230 Abhijit Halder 01-Feb-... | 11,077 | 5 | 3 | Closed | Sandip Chanda | ADUIT USE CONFIRMATION DATE CHANGE | Product | Data Correction | null | Confirmation Management | null | null | 2021-02-27T11:40:26+05:30 | 2021-03-02T10:18:35+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call, We will change the confirmation date and confirm from our end. ... |
1,012 | Dear Vijaya Ji, Please find the below path and Upload the Annual PMS letter and category name will be "Annual PMS FY-19-20" and Type will be "Self". C:\Users\Administrator\Desktop\Sandip Arohan\Annual PMS FY-19-20 Thanks, Sandip Chanda 8585059226 | 11,078 | 5 | 3 | Closed | Sandip Chanda | bulk upload | Product | Service Request | null | Letter Request | null | null | 2021-02-27T13:58:57+05:30 | 2021-03-01T13:03:23+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10938, Hi Sandip Chanda, As discussed over the call, We have uploaded the Annual letter from our end, ... |
1,013 | Dear Team, Please check as mine and other employees Home loan interest part not reflecting in mail notification. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Ex... | 11,079 | 5 | 1 | Closed | Anoopsingh | Connection not received | Product | Clarification | null | Tax | null | null | 2021-02-27T14:17:27+05:30 | 2021-03-19T17:49:09+05:30 | null | null | null | null | null | Clarification | Hi Anoopsingh, Dear Anoop, Kindly join the below connection. https://fastsupport.gotoassist.com/760965999 Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Since you are busy with payroll and tax verification we request you to please provide us the connection post your payroll wor... |
1,014 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please reroute the form as per the below request of Iman: 3846 ^ Mohammad Khaleel Alhareedi to First level 1782 ^ Bassem Mohamed... | 11,080 | 5 | 1 | Closed | Amit Sangha | Approver change | Product | Service Request | null | Performance Appraisal | null | null | 2021-02-28T14:04:21+05:30 | 2021-03-15T15:48:57+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, bharath.p@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, bharath.p@myadrenalin.com | iman.adam@cns-me.com, kritika.kumar@abaninvestment.com | null | null | Service Request | Hi Amit, We have done the below changes, and now transaction is pending with 1782. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruser... |
1,015 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check for K codes such emails and confirmation forms should not trigger as status is updated as “others” instead of “probationer”. Pls check. Re... | 11,081 | 5 | 3 | Closed | Jatinder Kumar Sharma | code correction : REM_CONFIRMDUE_TQRY_2614 to include the Confi Due mail reminders for Employees with Status as OTHERS | Customization | Patch Deployment | null | Confirmation Management | null | null | 2021-02-28T20:21:41+05:30 | 2021-03-17T15:50:08+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, For the reported query, we have analyzed and rectified the issue with code level changes through the database, please now check the same from your end. ... |
1,016 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Trying to download the QCR_109 and 110 report. But there is no details fetching in the Adrenalin. Please share the report. QCR109 Glo... | 11,082 | 5 | 1 | Closed | Balaji Damodaran | Got help from customization team to optimze the report and exxecuted the report | Customization | Data Correction | null | Personal Data | null | null | 2021-03-01T08:24:44+05:30 | 2021-03-16T13:49:50+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, ravisankar.s@myadrenalin.com, dhivya.v@myadrenalin.com, ram.kommineni@intellectdesign.com | null | ravisankar.s@myadrenalin.com, dhivya.v@myadrenalin.com, ram.kommineni@intellectdesign.com | null | null | Software Problem | Hi Balaji Damodaran, As requested we have provided you the QCR 109 and QCR 110 report extracted from backend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,017 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, Further to our conversation, there seems to be issue with the CRS Credit as we have processed the scheduler but the eligibility has not been ... | 11,083 | 5 | 1 | Closed | Nainesh | CRS credit executed from backend | Product | Data Correction | null | Claims and Reimbursments | null | null | 2021-03-01T10:01:24+05:30 | 2021-03-16T13:49:51+05:30 | ask.adrenalin@myadrenalin.com, gsujatha@efl.global | ask.adrenalin@myadrenalin.com, gsujatha@efl.global | gsujatha@efl.global | null | null | Software Problem | Hi Nainesh, The issue with regard to CRS credit has been resolved and CRS credit also excuted succesfully. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Thanks Jay, This is sorted. Regards, Nainesh , This is closed Regards, Nainesh |
1,018 | Hi, We need to upload bulk mediclaim cards (approx. 900) in "Associate Attachments" form from backend. Please do the needful. Thanks, Rashmi D 8108813311 | 11,084 | 5 | 3 | Closed | Rashmi Deshpande | Bulk upload of letters | Product | Service Request | null | Employee Information | null | null | 2021-03-01T11:01:43+05:30 | 2021-03-16T11:48:14+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11071, Hi Rashmi, As discussed, request you to place the files in Application server once it is ready is sugge... |
1,019 | Dear Team, We are unable to approve offer request from login of Nirvesh Mehrotra – AYE3368, Forms pending for your approval, Make offer. Attaching screen shot for your reference, Even after approving these offers are not moving from the queue. *Thanks and Regards,* *Saurabh Soni | Ma... | 11,085 | 5 | 1 | Closed | Saurabh Soni | Clarification | Product | Clarification | null | Offer Management | null | null | 2021-03-01T11:05:43+05:30 | 2021-03-16T11:48:15+05:30 | ask.adrenalin@myadrenalin.com, santosh.rathore@ayefin.com, nirvesh.mehrotra@ayefin.com, hr.hiring@ayefin.com | ask.adrenalin@myadrenalin.com, santosh.rathore@ayefin.com, nirvesh.mehrotra@ayefin.com, hr.hiring@ayefin.com | santosh.rathore@ayefin.com, nirvesh.mehrotra@ayefin.com, hr.hiring@ayefin.com | null | null | Clarification | Hi Saurabh Soni, Post Analysis, the queue of Nirvesh Mehrotra – AYE3368 is getting moved as there are only 3 transactions pending. Please approve the same and check whether the transactions are getting approved and moved from his queue.(Attached the screenshot for your reference). Thanks & Regards, Iswarya... |
1,020 | Dear Vijaya, This is to inform you that Mr. Ankit Pratik(15821) has done his regularization on 17th Feb and same was approved by his reporting manager but still its showing absent in yearly "Attendance Calendar" view and "Attendance Report" but in Monthly "Attendance Calendar" view his was present. Bec... | 11,086 | 5 | 3 | Closed | Sandip Chanda | patch deployed | Product | Patch Deployment | null | Employee Information | null | null | 2021-03-01T12:00:03+05:30 | 2021-03-23T19:50:19+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As discussed over the call, We will check the below issue and confirm from our end. ... |
1,021 | Dear Team, Issue: Kindly reactivate the below mentioned employee and update resignation. Emp ID - 51938 Employee Name - Kiran kumar K R Separation Type - Resignation Resignation Reason - Personal problem Date Of Resignation - 22-Aug-13 Requested Relieving Date - 22-Aug-13 Actual Relieving Date - 22-Aug-13 ... | 11,087 | 5 | 1 | Closed | shishira | Data correction | Customization | Data Correction | null | Separation | null | null | 2021-03-01T12:21:30+05:30 | 2021-03-18T14:50:15+05:30 | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | Service Request | Hi shishira, As per the request, we will check the feasibility and share the update script for the below employee resignation in iHRIS. Emp ID - 51938 Employee Name - Kiran kumar K R Separation Type - Resignation Resignation Reason - Personal problem Date Of Resignation - 22-Aug-13 Requested Relieving Date - 22-A... |
1,022 | STAFF_LOAN wrongly calculating as payable instead of recovery in Settelement. Employee 33602 | 11,088 | 5 | 3 | Closed | Vicky Shah | patch shared | Product | Patch Deployment | null | Salary | null | null | 2021-03-01T12:51:21+05:30 | 2021-04-27T11:26:17+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=3, Hi Vicky Shah, We had an issue with reference to Staff loan component last month in Settlement for which... |
1,023 | Dear Vijaya, Please find the below screen short and fix the issue. Employee Code:- 804 Thanks Sandip Chanda 8585059226 | 11,089 | 5 | 3 | Closed | Sandip Chanda | Data stuck in queue table | Product | Data Correction | null | Employee Information | null | null | 2021-03-01T13:07:38+05:30 | 2021-03-02T16:55:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10870, Hi Sandip Chanda, For the below query, We will check this concern and confirm from our end, ... |
1,024 | Dear Team, Kindly hold the salary of the below mentioned employees :- Emp_No Name Month NET PAY 08042 Chhotu Kumar Raj Apr.18 1,629.00 Regards Abhishek 8240332855 | 11,090 | 5 | 2 | Closed | Argha Ghosh | SALARY HOLD | Product | Data Correction | null | Salary | null | null | 2021-03-01T13:14:30+05:30 | 2021-03-16T13:49:51+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Sir, As discussed over the cal, We have Hold the below employee salary from our end. Kindly please ch... |
1,025 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jayakrishnan, Request you to confirm on below as Mr.Senthilnathan tax working is showing diff of Rs.2500/- Thanks & Regards [Description: cid:... | 11,091 | 5 | 1 | Closed | Roseline Judia | Clarification Provided | Product | Clarification | null | Tax | null | null | 2021-03-01T13:46:28+05:30 | 2021-03-13T10:53:08+05:30 | ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, sivas@efl.global, jayakrishnan.n@myadrenalin.com, roselinej@efl.global | ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, sivas@efl.global, jayakrishnan.n@myadrenalin.com, roselinej@efl.global | balakumaran.v@myadrenalin.com, sivas@efl.global, jayakrishnan.n@myadrenalin.com | null | null | Clarification | Dear Roseline, Below mentioned employee comes under TAX SENIOR slab Hence the difference. Please validate and share your feedback . Best Regards, Balakumaran.v Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT... |
1,026 | For Chennai Executive we are facing the pay process error Line: 1 Message: An expression of non-boolean type specified in a context where a condition is expected, near 'FN_PA_GP_EVALUE_PRO'. | 11,092 | 5 | 3 | Closed | Vidyasagar | issue | Product | Patch Deployment | null | Pay process | null | null | 2021-03-01T14:05:07+05:30 | 2021-03-17T11:51:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post discussion over the call and the above description, we understood that an error is gettin... |
1,027 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check and confirm why the notification for approvals are showing for our GM for Makeen (#4218) while there are no actual tas... | 11,093 | 5 | 1 | Closed | Amit Sangha | old transaction showing in the pending count. We have cleared the same | Product | Data Correction | null | Employee Information | null | null | 2021-03-01T15:27:50+05:30 | 2021-03-16T19:52:34+05:30 | saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com | saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com | nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | Clarification | Hi Amit, Below transaction are very old and its raised during the implementation stage(2017). We have cleared the same and it will not in the pending count now. Currently Manpower requisition form is available in his pending for approval. Please let us know for any clarification. Regards, Saravanan. SM Prod... |
1,028 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check this case as we are unable to see goals for one of the staff whose goals were earlier submitted in Adrenalin: Calen... | 11,094 | 5 | 1 | Closed | Amit Sangha | Calendar end date is given as 28 Feb 2021. | Product | Configuration | null | Performance Management | null | null | 2021-03-01T15:35:43+05:30 | 2021-03-16T17:50:25+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, amit.sangha@abaninvestment.com | kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-there is one more case where the employee is unable to see his approved goals when he is trying to do his self assessment..not sure what is... |
1,029 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] I have been raising this issue since long and still this has not fixed. [cid:image001.png@01D70EB3.D322D850] Thanks & Regards, Jatinder Kumar... | 11,095 | 5 | 2 | Closed | Jatinder Kumar Sharma | contact details transaction correction | Product | Data Correction | null | Employee Information | null | null | 2021-03-01T16:00:07+05:30 | 2021-04-02T12:49:39+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we understood that the contact details submission is not working for the reported employees, we will check and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, On our analyses, we have observed that for 60241, data mismatch... |
1,030 | Please refer to the below screenshot. While completing the pre joining for the below associate,receiving this kind of message.Kindly check and revert back at the earliest. Candidate Name: Amratanshu Mishra | 11,096 | 5 | 1 | Closed | Balaji Damodaran | Incorrect data | Product | Data Correction | null | New Hire On-Boarding | null | null | 2021-03-01T16:21:42+05:30 | 2021-03-16T16:48:52+05:30 | null | null | null | null | null | Software Problem | created_by: 2043064097558 time: 2021-03-01 10:51:42 UTC, Hi Balaji Damodaran, As discussed the issue with regard to below mentioned employee’s pre joining issue has been resolved and the candidate in now available in employee creation form. Kindly check and let us know the feedback. Regards, Jayak... |
1,031 | As requested earlier, this is regarding the time delay of loading the reimbursement eligibility in the REIMBURSEMENT form. This morning two associates called me and complained that their reimbursement eligibility is showing zero. Around 2 minutes I could see their eligibility in my system, but for them they were ... | 11,097 | 5 | 3 | Closed | Balaji Damodaran | Received patch from product team to address the issue | Product | Patch Deployment | null | Claims and Reimbursments | null | null | 2021-03-01T16:24:36+05:30 | 2021-03-01T17:49:32+05:30 | null | null | null | null | null | Clarification | created_by: 2043064097558 time: 2021-03-01 10:54:36 UTC, Hi Balaji Damodaran, We have deployed the patch to address the below scenario. Once the associate navigates to reimbursements form he will see the icon which will blink until the eligibility details gets loaded completely. Kindly check and let us know the ... |
1,032 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** *... | 11,098 | 5 | 1 | Closed | Sargam Gupta | Server Slowness | Product | Clarification | null | Employee Information | null | null | 2021-03-01T17:29:24+05:30 | 2021-03-17T11:51:22+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, we understand that the Employee details report is not working. While checking it is taking so much time and getting gateway time out in the Application. we will check the report at the backend and we will resolve the same. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06t... |
1,033 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please find below the Past Emp issue. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers ... | 11,099 | 5 | 1 | Closed | Vinay Singh | Moved to failed due to overlapping dates, cleared from backend. | Product | Data Correction | null | Employee Information | null | null | 2021-03-01T17:42:30+05:30 | 2021-03-09T11:29:58+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Software Problem | Hi Vinay Singh, As requested, we have cleared the pending transaction which had moved to failed transaction in 2012 due to overlapping of dates. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, IThanks for your kind suppo... |
1,034 | Dear Peter, The same has been rectified and the mentioned candidate is now available in employee creation form. Kindly check and let us know the feedback. Regards, Jayakrishnan.N Product Support From: Peter Wilson HR [mailto:peter.wilson@intellectdesign.com] Sent: Monday, March 1, 2021 8:45 PM To: Jayakr... | 11,100 | 5 | 1 | Closed | Peter Wilson | Job post code was null in er_resume_post table | Product | Data Correction | null | Manage Employees | null | null | 2021-03-01T20:52:08+05:30 | 2021-03-17T10:48:53+05:30 | peter.wilson@intellectdesign.com, balaji.damodaran@intellectdesign.com, shalini.upendran@intellectdesign.com, ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | peter.wilson@intellectdesign.com, balaji.damodaran@intellectdesign.com, shalini.upendran@intellectdesign.com, ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | balaji.damodaran@intellectdesign.com, shalini.upendran@intellectdesign.com, ask.adrenalin@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | Software Problem | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Thanks Jay. Warm Regards, Peter Wilson | Human Resources | Intellect Design Arena t: +91 44 27435001 x 8082 | m: +91 8939865964 | V... |
1,035 | Kindly unconfirm the settlement of the below mentioned employee. Emp ID : Z7A | 11,101 | 5 | 1 | Closed | Balaji Damodaran | Backend unconfirm settlement | Product | Data Correction | null | Salary | null | null | 2021-03-02T09:57:35+05:30 | 2021-03-18T09:48:48+05:30 | null | null | null | null | null | Service Request | created_by: 2043064097558 time: 2021-03-02 04:27:35 UTC, Hi Balaji Damodaran, As per the discussion with Mr.Kolanji we have unconfirmed the settlement of the below mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jay What is this mail reg... |
1,036 | Dear Jay As discussed, clock in clock out report is not getting downloaded. Please do the needful. With Best Regards, Vikas Kumar Globe Capital Market Ltd. | 11,102 | 5 | 1 | Closed | Vikas Kumar | Att data duplicate | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-02T10:15:41+05:30 | 2021-03-17T11:51:23+05:30 | null | null | null | null | null | Software Problem | Hi Vikas Kumar, Post analysis we understood that the attendance data was duplicate for some of the employees and hence the error. As discussed we have resolved the duplicate issue and you are now able to export the clock in clock out report. Kindly check and let us know the feedback. Regards, Jay... |
1,037 | Kindly check the slowness issue on Leave Credit scheduler which runs every month "SchLeaveCredit". | 11,103 | 5 | 3 | Closed | Vicky Shah | index script deployment | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-03-02T10:16:02+05:30 | 2021-03-26T12:49:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Please provide us sometime , we will analyze the concern raised on "Slowness in Leave Credit Schedu... |
1,038 | Dear Team, We are unable to create E code for the below, error screenshot is attached kindly check. Kindly check with high priority. Ganesha D 8123070272 This issue is same like yesterday. Please Note: Kindly fix this issue permanently. Please share the RCA. Thanks and Regards, Shishira Shetty L2... | 11,104 | 5 | 1 | Closed | shishira | 11111 | Product | Clarification | null | Employee Information | null | null | 2021-03-02T11:00:31+05:30 | 2021-03-03T10:21:29+05:30 | dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in | dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, sreelakshmi.c101537@exidelife.in | null | null | Service Request | Hi shishira, We are checking the sane issue in this ticket id - 11111 and we are closing this ticket. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com... |
1,039 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, During setup, we had requested to exclude ITO staff of CNS for appraisals (as these are CNS resources hired for outsourced client proje... | 11,105 | 5 | 1 | Closed | Amit Sangha | Service request | Product | Data Correction | null | Performance Management | null | null | 2021-03-02T11:13:43+05:30 | 2021-03-17T12:49:42+05:30 | saravanan.mani@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com | saravanan.mani@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com | iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | Service Request | Hi Amit, Let me check and share you the updates on this. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear Tea... |
1,040 | Kindly move the clearance of Ayushi Mittal (P2011) ACTIVITYNAME (IT CLEARANCE ACTIVITY) from "Puneet Mittal " tray to Ravinder Pal Singh (P2387) tray | 11,106 | 5 | 4 | Closed | Pratap Singh | Data correction | Product | Data Correction | null | Separation Management | null | null | 2021-03-02T11:48:12+05:30 | 2021-03-03T10:46:12+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, As per the request, we will move the clearance of Ayushi Mittal (P2011) ACTIVITYNAME (IT CLEARA... |
1,041 | As discussed kindly help us to remove the tax deducted in the month of Jan for the employee '01460' | 11,107 | 5 | 1 | Closed | Sujatha | Tax backend corrections | Product | Clarification | null | Salary | null | null | 2021-03-02T12:31:53+05:30 | 2021-03-19T16:48:19+05:30 | null | null | null | null | null | Service Request | created_by: 2043064097558 time: 2021-03-02 07:01:53 UTC, Hi Sujatha, As discussed we request you to please uplaod the salary data in 'Processed data history' upload with salary hold flag. Kindly upload and then check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay,... |
1,042 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Aye6013, Aye6099, Aye5952 Screenshots shared over Whatsapp -- Thanks and Regards, Sargam Gupta -- **********************************... | 11,108 | 5 | 1 | Closed | Sargam Gupta | License count purchased | Product | Service Request | null | null | null | null | 2021-03-02T12:32:34+05:30 | 2021-03-23T10:50:45+05:30 | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, dhivya.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, dhivya.v@myadrenalin.com | hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com | null | null | Software Problem | Hi Sargam Gupta, We understand that the Registration key is expired showing for the Employees - Aye6013, Aye6099, Aye5952. We will check when we get the screenshots and please share the same through watsapp to check the issue in detail and resolve the same. Thanks & Regards, Iswarya.S Adrenalin eSyste... |
1,043 | Hello Team, Narration still showing blank in reimbursement form like bill no. & date as earlier it was already resolved. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 o... | 11,109 | 5 | 1 | Closed | Anoopsingh | 11125 | Customization | Clarification | null | Claims and Reimbursments | null | null | 2021-03-02T12:53:34+05:30 | 2021-03-24T10:47:55+05:30 | neerajbhardwaj@globecapital.com | null | neerajbhardwaj@globecapital.com | null | null | Clarification | Hi Anoopsingh, As discussed we will share you the connection to work on the query regard to reimbursement and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed there is already ticket created for the same issue regard to reimbursement we will share t... |
1,044 | Dear Jay, As discussed, Please remove the arrear days for all the employees month of Feb 21. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <h... | 11,110 | 5 | 1 | Closed | Anoopsingh | Arrear days cleanup from backend | Product | Data Correction | null | Salary | null | null | 2021-03-02T14:21:51+05:30 | 2021-03-17T16:49:47+05:30 | null | null | null | null | null | Software Problem | Hi Anoopsingh, We have taken the connection and removed the arrear days for feb month. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,045 | Dear Team, Please join the session. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Database Support <db.support... | 11,111 | 5 | 1 | Closed | shishira | Patch - EREC_EMPLOYEE_INTG_537 | Customization | Patch Deployment | null | Employee Information | null | null | 2021-03-02T16:44:19+05:30 | 2021-03-19T14:48:45+05:30 | dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, balakumaran.v@myadrenalin.com, basava.reddy@exidelife.in, pradeepkumar.c100344@exidelife.in, db.support@exidelife.in | dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, balakumaran.v@myadrenalin.com | sandeep.thungaturthy@exidelife.in, basava.reddy@exidelife.in, pradeepkumar.c100344@exidelife.in, arbaaz.hasan@exidelife.in, db.support@exidelife.in | null | null | Software Problem | Dear Team, Please join Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, As discussed over call, our int... |
1,046 | Leave Configuration for Interns(Employment type) | 11,112 | 4 | 3 | Resolved | Rishi Ranka | Leave Credit Configuration | Product | Configuration | null | Absence | null | null | 2021-03-02T16:54:54+05:30 | 2021-03-16T19:05:38+05:30 | wasim.khan@myadrenalin.com, sarfraaz.siddiqui@groupm.com | wasim.khan@myadrenalin.com, sarfraaz.siddiqui@groupm.com | null | null | null | Clarification | created_by: 2043097241120 time: 2021-03-02 11:24:54 UTC, Hi Rishi Ranka, With reference to our discussion, we have now assisted in configuring the Leaves for Contract Employees, Leaves to be credited has been enabled via Leave credit configuration. Request you to Activate the same and proceed for further cr... |
1,047 | User is not getting the Signup screen in mobile app while trying to register. Apple Iphone 12, OS -14.4. Screenshots attached for reference. | 11,113 | 5 | 3 | Closed | Rashmi Deshpande | Company WIFI had restrictions. Worked fine with user's mobile data. | Product | Clarification | null | null | null | null | 2021-03-02T19:04:23+05:30 | 2021-03-18T10:05:02+05:30 | null | null | null | null | null | Software Problem | created_by: 2043020884409 time: 2021-03-02 13:34:23 UTC, Hi Rashmi, As discussed, we have checked on the reported concern and the same is working fine in Android and other iPhone 12 mobiles. Hence, the issue is only in the reported employees mobile device and has to be checked accordingly. As requested, ple... |
1,048 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check and add our Pyramids HR and PR team members to the alert for Passport/Visa/Labour expiry, they need to be marked on th... | 11,114 | 5 | 1 | Closed | Amit Sangha | Configuration has been done | Product | Configuration | null | Job Structure | null | null | 2021-03-02T19:23:46+05:30 | 2021-03-30T15:50:26+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, lavinia@phs.ae, abdurahman@phs.ae, manuel@phs.ae, ahmed.habib@ghobash.com | null | ask.adrenalin@myadrenalin.com, lavinia@phs.ae, abdurahman@phs.ae, manuel@phs.ae, ahmed.habib@ghobash.com | null | null | Service Request | Hi Amit, Based on your request, We have added the below employees into the "Reminder for PASS and Visa" role for Pyramids Holdings. Request you to observe the reminders and reports access, let us know of any changes. Regards, Saravanan Mani Saravanan Mani Regards, Saravanan. SM Product Support Adrenal... |
1,049 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL***********************... | 11,115 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-03-02T23:06:06+05:30 | 2021-03-18T09:48:49+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will move the petty cash of Aye3539 to Aye4109 at second level and remove from others' queue at second level. We will update and revert you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, S... |
1,050 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We have been facing a QCR report download issue for the past one week. We request you to resolve this and confirm. Thanks Balaji.D... | 11,116 | 5 | 1 | Closed | Balaji Damodaran | Resolved by customization team | Customization | Data Correction | null | Job Data | null | null | 2021-03-03T11:22:56+05:30 | 2021-03-18T14:50:16+05:30 | jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com, ram.kommineni@intellectdesign.com, ravisankar.s@myadrenalin.com, dhivya.v@myadrenalin.com | null | ram.kommineni@intellectdesign.com, ravisankar.s@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Software Problem | Hi Balaji Damodaran, The issue with regard to QCR reports has been fixed by our customization team and we were able to extract the report through frontend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,051 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, could you please process the Goal Setting Scheduler to initiate the PMS for this year. Regards, Nainesh Disclaimer Not... | 11,117 | 5 | 1 | Closed | Nainesh | PMS initiation through backend | Product | Service Request | null | Performance Management | null | null | 2021-03-03T11:50:59+05:30 | 2021-04-07T10:48:45+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Service Request | Hi Nainesh, As discussed we have initaied the PMS for your id through backend. Kindly check and let us know wthether we can initaite the PMS for all employees. Regards, Jayakrishnan. N Product Support, Dear Jay, Understand that an auto-mailer has been triggered from Interface about the opening of Per... |
1,052 | Hello Jay, We want Loan reschedule for some employee but software showing error Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http:/... | 11,118 | 5 | 1 | Closed | Anoopsingh | Loan reschedule clarification | Product | Clarification | null | Loans | null | null | 2021-03-03T13:17:33+05:30 | 2021-03-19T09:50:57+05:30 | neerajbhardwaj@globecapital.com | null | neerajbhardwaj@globecapital.com | null | null | Clarification | Hi Anoopsingh, We have taken the connection and guided you to do the loan reschedule for the mentioned employees. Kindly check and let us know for further clarifiations on the same. Regards, Jayakrishnan. N Product Support |
1,053 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls change HR clearance person from Monika to Sumathi. 1. Mallik Sab - 334062 Gyanamayee Swain HR IT Consultant [Description: Descript... | 11,119 | 5 | 1 | Closed | Gyanamayee Swain | Service request | Product | Data Correction | null | Separation Management | null | null | 2021-03-03T13:46:32+05:30 | 2021-03-18T17:57:02+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee Swain, We will initiate a remote session by 5 PM today to do the requested actor/approver change for an employee. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As requested, we have now moved the separa... |
1,054 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check this as the score in the report may be wrong for some staff..please see the below example: Employee ID Employee Na... | 11,120 | 5 | 1 | Closed | Amit Sangha | already fixed | Product | Data Correction | null | Performance Management | null | null | 2021-03-03T14:03:27+05:30 | 2021-05-11T15:49:27+05:30 | saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com | null | nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com | null | null | Software Problem | Hi Amit, We are coordinating internally on the overall rating error and share you the updates. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrena... |
1,055 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, Further to below msg, the below employee (01472) leave issue yet to corrected in Interface and given below the screen short. Please check a... | 11,121 | 5 | 1 | Closed | Sujatha | Earned leave correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-03T14:57:47+05:30 | 2021-03-19T09:50:58+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | null | null | Clarification | Hi Sujatha, As discussed we have corrected the earned leave issue for the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,056 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, the below employee (00034) EL credit wrongly shown in Interface. Please check and correct the same and confirm. [cid:image0... | 11,122 | 5 | 1 | Closed | Sujatha | Clarification Provided | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-03T15:18:28+05:30 | 2021-03-30T20:48:57+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | null | null | Clarification | Hi Sujatha, As discussed we will check the above query regard to leave credit issue for the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Sujatha, Post analysis we understood that the employee's EL balance was showing correctly. SInce you have overal... |
1,057 | Hi, F&F of 8194 Ankita Parab is confirmed by us and now there is correction in the same. Please re-open her F&F Confirm Status from backend. Thanks, Rashmi D 8108813311 | 11,123 | 5 | 3 | Closed | Rashmi Deshpande | Settlement reopen done | Product | Service Request | null | Pay process | null | null | 2021-03-03T15:26:09+05:30 | 2021-03-18T10:04:42+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11084, Hi Rashmi Deshpande, From the above description, we understood that the given F&F of 8194 Ankita Parab h... |
1,058 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls fix this error asap. ---------- Forwarded message --------- From: Rekha Deobhakta <rekha.deobhakta@ayefin.com> Date: Wed, Mar 3, 2021 at 3:28 PM ... | 11,124 | 5 | 1 | Closed | Sargam Gupta | Clarification | Product | Clarification | null | Employee Information | null | null | 2021-03-03T15:30:40+05:30 | 2021-03-18T17:57:02+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, We understand that there is an access error in the Approval form. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park ... |
1,059 | Dear Jay, Please check same issue in other reimbursement form aslo Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02... | 11,125 | 5 | 1 | Closed | Anoopsingh | Insert in the table -CRS_MASTER_DEFINITION_T
Log:
-----
SELECT CPD_CLAIM_ID, CPD_PART_NUMBER, CPD_PART_HEADING, CCD_COLUMN_ID, CCD_CLAIM_ID, CCD_PART_NUMBER,
CCD_COLUMN_HEADING, CCD_COLUMN_TYPE, CCD_COLUMN_SIZE, CCD_COLUMN_VALIDATION, CCD_COLUMN_DETAILS,
CCD_IS_APPR_EDITABLE, CCD_COLUMN_ORDER,CCD_COLUMN_ENABL... | Product | Data Correction | null | Claims and Reimbursments | null | null | 2021-03-03T15:54:09+05:30 | 2021-03-30T15:50:27+05:30 | jayakrishnan.n@myadrenalin.com, neerajbhardwaj@globecapital.com | jayakrishnan.n@myadrenalin.com | neerajbhardwaj@globecapital.com | null | null | Clarification | Hi Anoopsingh, We will connect post lunch today to work on the reported query on reimbursement issues and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post Analysis, the issue has been rectified and the Date and Exam Name is getting displayed in the "Certif... |
1,060 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check employee details already filled while creating the employee code, still he got the auto email as mentioned in email. pls check. Regards Jati... | 11,126 | 5 | 3 | Closed | Jatinder Kumar Sharma | BKM_PIMS_INFOENTRY_TBLQRY_RSL | Customization | Patch Deployment | null | Customization | null | null | 2021-03-03T17:53:01+05:30 | 2021-03-19T17:49:10+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed , we are working on the bookmark query, we will check and update you the status once it is done. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, the reported query has been rectified through the database with code level changes, please no... |
1,061 | The LWD of Saransh Bhargava P3034 is reflecting as Aug 2021 instead of May 2021. Kindly help in rectification of the LWD | 11,127 | 5 | 3 | Closed | Pratap Singh | Clarification | Product | Service Request | null | Employee Information | null | null | 2021-03-03T18:12:14+05:30 | 2021-03-08T16:55:51+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Please find the attachment, Hi Pratap Singh, As per the request, we will check and update the Last working day f... |
1,062 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please extend the probation by 2 months for employee 117645 - Amit Kumar Srivastav. Employee have been confimed on system yesterday date... | 11,128 | 5 | 1 | Closed | Pallavi Karekar | Backend Update on confirmation tables | Product | Data Correction | null | Confirmation Management | null | null | 2021-03-03T18:20:50+05:30 | 2021-03-19T14:28:54+05:30 | ask.adrenalin@myadrenalin.com, amolika.uplekar@ageasfederal.com | ask.adrenalin@myadrenalin.com, amolika.uplekar@ageasfederal.com | amolika.uplekar@ageasfederal.com | null | null | Service Request | Hi Pallavi Karekar, As discussed,please connect through Anydesk post completion of your work ,we will do the needful for extending probation. Regards, Mohammed Wasim Khan, Hi Pallavi Karekar, Please be informed,we have now updated the employee status as Probationer and confirmation due on is set for 02-May-2021,... |
1,063 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please cancel leave of below employee as I'm not able to get below date under "leave cancel". Aye0008 - 24th Feb'21 ... | 11,129 | 5 | 1 | Closed | Palak sodhi | Clarification - Configuration | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-03T19:46:58+05:30 | 2021-03-19T16:48:19+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com | vivek.raj@ayefin.com | null | null | Service Request | Hi Palak sodhi, We will check the feasibility whether there are option in the Application to cancel the leave for the Employee - AYE0008 for the 24th FEB 2021 as it may affect multiple tables in the backend. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th ... |
1,064 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan-can you check as there is a complaint received about the system showing appraisal task after the manager completed it already..we need th... | 11,130 | 4 | 1 | Resolved | Amit Sangha | Enabled the Auto Approval for the Performance Review. | Product | Configuration | null | Performance Appraisal | null | null | 2021-03-04T09:41:23+05:30 | 2021-03-08T11:25:15+05:30 | saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com, venkateswaran.c@myadrenalin.com, amit.sangha@abaninvestment.com, bhaskaran.r@myadrenalin.com | saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com, venkateswaran.c@myadrenalin.com, amit.sangha@abaninvestment.com, bhaskaran.r@myadrenalin.com | nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com, venkateswaran.c@myadrenalin.com | null | null | Clarification | Hi Amit, Please be noted that, we have performed necessary analysis and identified that employee Reporting and functional managers are same for below listed employee. As per workflow configuration, first level is Reporting manager and Second level is Functional manager which means once reporting manager approved... |
1,065 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] These emails are not coming around 5PM which we had enabled. Pls check all 3 emails. Regards Jatinder Sharma 70094-81180 From: humanresourcecm... | 11,131 | 5 | 3 | Closed | Jatinder Kumar Sharma | scheduler timings reconfigure | Product | Clarification | null | Scheduler | null | null | 2021-03-04T10:00:07+05:30 | 2021-03-23T12:49:19+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reminder mail scheduler configs and update you the status. Thanks & Regards, Mohamed Moosa A, Pls check and confirm. Regards Jatinder Sharma 70094-81180 , Pls update. Regards Jatinder Sharma 70094-81180 , [CAUTION: This email originated f... |
1,066 | With Best Regards, Vikas Kumar Globe Capital Market Ltd. From: Anoop Singh [mailto:anoopsingh@globecapital.com] Sent: 04 March 2021 10:19 To: 'Vikas Kumar' <vikaskumar@globecapital.com> Subject: FW: Need connection Thanks & Regards, Anoop Singh Human ... | 11,132 | 5 | 1 | Closed | Vikas Kumar | Payroll clarifications | Product | Clarification | null | Salary | null | null | 2021-03-04T10:22:03+05:30 | 2021-03-19T16:48:20+05:30 | null | null | null | null | null | Clarification | Hi Vikas Kumar, We have received the connection from Mr.Anoop and working on his system. Regards, Jayakrishnan. N Product Support |
1,067 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan/Bhaskar-we are getting this complaint from several managers that the system is showing the form again and again despite submission..need to... | 11,133 | 5 | 1 | Closed | Amit Sangha | Updated a latest patch for PMS6.0 and changed the configuration in Routing Configuration, Made Auto Approval as "Yes" and tested a reported scenario for an employee. | Product | Configuration | null | Performance Appraisal | null | null | 2021-03-04T12:24:05+05:30 | 2021-03-19T21:51:43+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, bhaskaran.r@myadrenalin.com, nidheesh.k@myadrenalin.com, kritika.kumar@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, bhaskaran.r@myadrenalin.com, nidheesh.k@myadrenalin.com, kritika.kumar@abaninvestment.com | nidheesh.k@myadrenalin.com, kritika.kumar@abaninvestment.com | null | null | Change Request | Hi Amit Sangha, We have enabled the Auto Approval for Performance review form and tested a transaction for your ID and confirm the transaction flows as expected. Scenario: 1st Level & 2nd Level approver are same then the system will Auto Approve the transaction @ 2nd level and move to 3rd level for appro... |
1,068 | Please allocate Resignation application approval of Tanuj Dani P2493, from tray of Umesh Bhati (P0278) to Shailendra Gangrade (P1138) tray | 11,134 | 5 | 1 | Closed | Pratap Singh | Data correction | Product | Data Correction | null | Separation | null | null | 2021-03-04T12:43:54+05:30 | 2021-03-08T15:53:58+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, As per the request, we will move the Resignation application approval of Tanuj Dani P2493, from... |
1,069 | Dear Team, Why ESIC is deducting on those employees whose wages are >21000 P.M.? Sample case is attached for your kind reference.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110... | 11,135 | 5 | 1 | Closed | Anoopsingh | Bulk ESI | Product | Configuration | null | Salary | null | null | 2021-03-04T12:48:06+05:30 | 2021-03-19T16:48:20+05:30 | neerajbhardwaj@globecapital.com | null | neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, As disucssed post disabling the bulk ESI the issue has been resolved and the same has been confirmed by you. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,070 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please reroute the form for 2649 to 2524..i am not sure why the forms cant move automatically to the new line manager in case we ha... | 11,136 | 5 | 1 | Closed | Amit Sangha | Change in Approval and Appraisal Status Report code has been modified from Matrix Manager to RM & Functional RM. | Product | Configuration | null | Performance Appraisal | null | null | 2021-03-04T12:49:42+05:30 | 2021-03-19T21:51:44+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, elton.dasilva@abaninvestment.com, amit.sangha@abaninvestment.com, bhaskaran.r@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, elton.dasilva@abaninvestment.com, amit.sangha@abaninvestment.com, bhaskaran.r@myadrenalin.com | ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, elton.dasilva@abaninvestment.com | null | null | Software Problem | Hi Amit, As discussed, below mentioned employee is not submitted the performance review form yet.So if employee submit performance review form, then it will go to new reporting manager only as per recent changes in Reporting structure. Regarding Appraisal status report, currently its shows based on the ma... |
1,071 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please update the remarks as “OK” for Accounts Department clearance for employee 93732 Clearances from Accounts Department has been submit... | 11,137 | 5 | 3 | Closed | Jatinder Kumar Sharma | Activity clearance comments update | Product | Data Correction | null | Separation | null | null | 2021-03-04T12:59:50+05:30 | 2021-03-19T13:48:26+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per you request, the Remarks for the clearance has been updated as 'Ok' through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,072 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please clear out the goals for the following staff as there are some errors which we just observed when Faisal tried to submit his ... | 11,138 | 5 | 1 | Closed | Amit Sangha | Cleanup | Product | Data Correction | null | Performance Management | null | null | 2021-03-04T14:41:15+05:30 | 2021-03-19T18:51:17+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, faisal.khan@gcg-es.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, faisal.khan@gcg-es.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | faisal.khan@gcg-es.com, kritika.kumar@abaninvestment.com | null | null | Clarification | Hi Amit, Based on your request we have done the cleanup on the employee goal. Request you to try the goal setting and let us know for any changes. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Pl... |
1,073 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, please change 01542 employee date of joining as 18th Feb 2021 in Interface and confirm. Regards, Sujatha Disclaimer No... | 11,139 | 5 | 1 | Closed | Sujatha | DOJ UPDATE | Product | Data Correction | null | My Information | null | null | 2021-03-04T15:48:36+05:30 | 2021-03-19T16:48:21+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | null | null | Service Request | Hi Sujatha, We have updated the DOJ of the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,074 | Hi, We need to add digital signature in Confirmation extension letter format for HOAD. Please help. Thanks, Rashmi D 8108813311 | 11,140 | 5 | 3 | Closed | Rashmi Deshpande | Service request | Product | Configuration | null | Confirmation Management | null | null | 2021-03-04T17:32:02+05:30 | 2021-03-18T10:04:24+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, We have now added the signature image in both available letter templates of "Confirmation Extension L... |
1,075 | Employee Poonam (P2503) raised regularization request on 27-Feb-2021 and same is showing pending for approval. but approver tray same is not reflecting, refer to attachment please check and resolve | 11,141 | 5 | 2 | Closed | Pratap Singh | Queue Slowness | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-04T18:17:00+05:30 | 2021-03-05T18:06:00+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Employee Poonam (P2503) raised regularization request on 27-Feb-2021 ... |
1,076 | test ticket - this is for checking the functionality | 11,142 | 5 | 2 | Closed | Varun Kumar S | null | Product | Clarification | null | Application Access Management | null | null | 2021-03-05T11:27:21+05:30 | 2021-03-20T11:49:12+05:30 | varun.kumar@laminaar.in | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Varun Kumar S, This ticket has been raised for walkthrough of new support portal. Hence closing this t... |
1,077 | This is for testing the ticket raise through mail Gracias, Varun Kumar S, PMP(r) Project Manager - HRMS [cid:image001.jpg@01D711B3.07940BC0] Laminaar Aviation Infotech (India) Pvt. Ltd. Software Lab & Technical Support Center Level 0&I | Anjaneya Techno Park | 147, HAL Airport Road | Kodihalli | Bengaluru ... | 11,143 | 5 | 1 | Closed | Varun Kumar S | null | Product | Clarification | null | Application Access Management | null | null | 2021-03-05T11:33:58+05:30 | 2021-03-20T11:49:13+05:30 | null | null | null | null | null | Clarification | Hi Varun Kumar S, This has been raised for testing the new support portal. Hence closing the ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 E... |
1,078 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We need to stop the below emailer on the leave credit. Please do the needful Regards Sandeep Thungaturthy From: Dola Mukherjee <do... | 11,144 | 4 | 2 | Resolved | Sandeep Thungaturthy | Mail content - Leave credit Notification | Customization | Service Request | null | Absence, Time and Attendance | null | null | 2021-03-05T12:47:41+05:30 | 2021-03-05T18:11:31+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sandeep Thungaturthy, Good Noon. We understand that the email has to be stopped for the Leave credit with the subject - Leave has been credited for the period 01-Feb-2021 to 28-Feb-2021 . Please connect to the below Zoom link to check the issue in detail, Join Zoom Meeting https://us02web.zoom.us/j... |
1,079 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Pls check if we can add a check box in this form while approving. [cid:image002.png@01D711BE.63A316D0] Regards Jatinder Sharma 70094-... | 11,146 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Employee Information | null | null | 2021-03-05T12:53:47+05:30 | 2021-03-20T14:48:45+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, it is not feasible to add check box for the Pending Benefit Approval, since the each transactions need to be approved with comments for the requested nominees. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Mo... |
1,080 | Dear Jay, We need short form for all the reimbursement forms to upload in software Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.g... | 11,147 | 5 | 1 | Closed | Anoopsingh | Reimbursement types short name | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-03-05T13:03:19+05:30 | 2021-03-20T16:49:44+05:30 | null | null | null | null | null | Clarification | Hi Anoopsingh, As discussed please navigate to reimbursement types form to get the short name of reimbursement components. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,081 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check employee filled only work mobile details, however seems permanent address city have been removed while approving the request. Pls fix this is... | 11,148 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Workflow | null | null | 2021-03-05T13:38:35+05:30 | 2021-03-20T14:48:46+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, From the attached mail, we could refer the Current details were City is not mapped by the employee and also in the CONTACT DETAILS form, the Permanent City is non Mandatory, and hence the permanent city is not reflecting in the approval Please check the same from your end and share us ... |
1,082 | Hi, PT calculation of below mentioned employees is not getting reflected in Salary Register even after PT location is mapped to them and their location. Have faced the same issue last month also. 4543 Chandan Kumar Thanks, Rashmi D 8108813311 | 11,149 | 5 | 3 | Closed | Rashmi Deshpande | Bihar PT deduction amendment done in Opt2_update_ptgross table based on the client request. | Product | Service Request | null | Salary | null | null | 2021-03-05T15:07:32+05:30 | 2021-03-08T15:23:43+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, From the above description, we understood that PT not deducted for the given employee. ... |
1,083 | Dear Team, We have done the employee bulk upload and the last emp id for agency leader is COT403107, ideally now when we are doing the live employee creation for agency leader the next emp id should be created ie. COT403108. This is not happening and the system is triggering the emp id which is omitted from the... | 11,150 | 5 | 3 | Closed | Kavita Gaurav Kamath | Updated the current series from backend in ER_IDGENERATOR_RANGE | Product | Data Correction | null | Setup HRMS | null | null | 2021-03-05T15:58:05+05:30 | 2021-03-20T16:49:45+05:30 | abhijeet.wagle@ageasfederal.com, hrsupportnorth@ageasfederal.com, hrsupportsouth@ageasfederal.com, riskcheck@ageasfederal.com | abhijeet.wagle@ageasfederal.com, hrsupportnorth@ageasfederal.com, hrsupportsouth@ageasfederal.com, riskcheck@ageasfederal.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, Please be informed, we have now updated the Current Employee Series as COT403107, r... |
1,084 | Even after filling al the details in employee on-boading from, the associates are unable to submit the form and proced further.kindly check for employee ID QS1800394 and STM9199 and clear the data and confirm. | 11,151 | 5 | 2 | Closed | Raksha Dayma | entry found in main table. | Product | Data Correction | null | Employee Information | null | null | 2021-03-05T16:07:10+05:30 | 2021-04-01T14:05:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: "[\"44002020570\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Please ask your employees to fill in all the forms and mandatory columns as p... |
1,085 | I am unable to access employee summary. Attached screenshot for your ref | 11,152 | 5 | 4 | Closed | Madan Mohan | The system is working fine. | Product | Clarification | null | Setup HRMS | null | null | 2021-03-05T16:24:08+05:30 | 2021-03-16T19:04:02+05:30 | gowtham.n@myadrenalin.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Madan, We have connected to your NPCI laptop , accessed the application from your loginid and found tha... |
1,086 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check below employee has received a continuous absent reminder from the system but as per his attendance calendar he is present on all ... | 11,153 | 5 | 3 | Closed | Rishi Ranka | No mails triggered for continuos absent as on March 2021 | Product | Clarification | null | Absence | null | null | 2021-03-05T17:24:43+05:30 | 2021-03-23T10:50:46+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com, gowtham.n@myadrenalin.com | sarfraaz.siddiqui@groupm.com | null | null | Clarification | Hi Rishi Ranka, Please connect on below Link to check for the continuous absence reminder received for the below employee,we will check and update on the same. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards, Mohammed Wasim Khan Mohammed Wasim Khan, Hi Wasim, Joined bel... |
1,087 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check employee is trying to raise an AR for 26th Feb but its going to failed transaction. EMP Code – Raunaq Sikka. Thanks & Regar... | 11,154 | 5 | 3 | Closed | Rishi Ranka | Employee raised AR already for the said dates | Product | Clarification | null | Time & Attendance Management | null | null | 2021-03-05T17:53:08+05:30 | 2021-03-08T12:00:52+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | sarfraaz.siddiqui@groupm.com | null | null | Clarification | Hi Rishi Ranka, Please ask the employee to check in 'forms raised for me' , if any AR's has been already raised for the said dates the employee is raising AR, as the error message clearly states that 'AR already exists in between the given period ',if there are no AR's please write to us we will validate the same. ... |
1,088 | The Tax declaration has been rejected for this employee code 4106 but HRA Exemption has been calculated in the Tax computation sheet. | 11,155 | 5 | 3 | Closed | Vishal Parab | Data upload done for Rent declaration | Product | Clarification | null | Tax | null | null | 2021-03-05T18:02:15+05:30 | 2021-03-18T11:55:35+05:30 | rashmi.deshpande@houseofanitadongre.com | rashmi.deshpande@houseofanitadongre.com | null | null | null | Clarification | created_by: 2043097241207 time: 2021-03-05 12:32:15 UTC, Hi Vishal Parab, Based on the analysis we have found that the rent declaration has been updated through data upload in the month of May 2020 hence it has been considered in the Tax computation for the given employee code after changing the proof mood settings.... |
1,089 | if raised by MS Sophia (west zone) and her reporting manager is Priyanka then why this has been fall in Shweta Madan’s tray (North Zone) ? | 11,156 | 5 | 2 | Closed | Pratap Singh | Clarification | Product | Clarification | null | Employee Information | null | null | 2021-03-05T18:05:22+05:30 | 2021-03-23T10:50:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, We understand that the Employee Movement which is raised by Sophia - P2121 is falling under th... |
1,090 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, I want to check the transactions which are getting approved via WFA by RM's. what is the report name. Thanks & Regards, Rishi Ranka Director -... | 11,158 | 4 | 3 | Resolved | Rishi Ranka | Provided a query to run and pull the report from backend, | Product | Service Request | null | Setup Reports | null | null | 2021-03-05T23:29:41+05:30 | 2021-03-08T11:32:27+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Rishi Ranka, Please note, we do not have specific reports to pull out the transactions approved via WFA as it will be huge data and pulling this data might result in choking of application. However will provide a backend query which can be used to pull out the data whenever required. Please connect on below... |
1,091 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi pls look into it on priority Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej... | 11,160 | 5 | 3 | Closed | Gyanamayee Swain | Attendance type of employee was set as NO | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-06T12:41:09+05:30 | 2021-03-23T10:50:48+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee, PFB screenshot of employment details, the employee's attendance type is still as NO. Due to which the form is giving this validation. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,092 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Unable to login to support tool. [cid:image001.png@01D71286.42294EC0] Gyanamayee Swain HR IT Consultant [Description: Description: Descript... | 11,161 | 5 | 1 | Closed | Gyanamayee Swain | FreshDesk login | Product | Clarification | null | Application Access Management | null | null | 2021-03-06T12:43:18+05:30 | 2021-03-23T10:50:49+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee Swain, We have now updated your password as below, login is now successful. PFB screenshot for your reference. Username: gyanamayee.s@godrejinds.com Password: gyan@123 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-302474... |
1,093 | Employee are not able to access their expenses form. Attached screenshot for your ref... This is happening since many days, kindly fix this asap. Rgds, Madan KUMAR | 11,162 | 5 | 3 | Closed | Madan Mohan | Issues going on at customer end . Customer has to check and confirm | Product | Clarification | null | Setup HRMS | null | null | 2021-03-06T19:17:30+05:30 | 2021-03-25T11:48:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, We understand that your employees are unable to access the form. We will check the configurations ... |
1,094 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, I'm unable to see the Action tab in Employee movement module while trying to update the Reporting & Functional manager . kindly check on thi... | 11,163 | 4 | 1 | Resolved | Nuwan Dissanayake | city not mapped in region city mapping | Product | Configuration | null | Employee Information | null | null | 2021-03-07T10:23:37+05:30 | 2021-03-08T12:52:25+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com | dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com | null | null | Clarification | Hi Nuwan Dissanayake, We will analyze the concern reported on Actions not getting populated in the Employee Movement form and share the updates with you. Regards, Dhivya V, Hi Nuwan Dissanayake, Post analysis we understood that the mentioned employee is tagged to City namely "Colombo". However the... |
1,095 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan-can you please clear out the goals for 4461. Thanks! Regards, Amit Sangha [cid:image162fd1.PNG@f366ffb3.4389c2be]<http://www.a... | 11,164 | 5 | 1 | Closed | Amit Sangha | service request.Goal cleanup | Product | Data Correction | null | Performance Management | null | null | 2021-03-07T19:41:42+05:30 | 2021-03-23T14:49:06+05:30 | saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, suresh.perumal@e-i-emirates.com, sherif@e-i-emirates.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, suresh.perumal@e-i-emirates.com, sherif@e-i-emirates.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com | suresh.perumal@e-i-emirates.com, sherif@e-i-emirates.com, ask.adrenalin@myadrenalin.com | null | null | Service Request | Hi Amit , We have done the cleanup on the below employee goal. Request you to resubmit the same. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myad... |
1,096 | Dear Team, Blow mentioned employees are out of ESIC but ESIC got deducted in Feb 21. PAYGROUP NAME EMPLOYEE CODE EMPLOYEE NAME ESI Globe Fincap Ltd F00046 Narender Kumar 244.00 Globe Fincap Ltd F00047 Anshul Chhibber 192.00 Globe Fincap Ltd F00051 Sandeep Kum... | 11,165 | 5 | 1 | Closed | Anoopsingh | Bulk ESI disabled | Product | Configuration | null | Salary | null | null | 2021-03-08T10:13:19+05:30 | 2021-03-24T20:50:54+05:30 | null | null | null | null | null | Software Problem | Hi Anoopsingh, As discussed kindly join the provided connection to work on the reported query on ESI deduction and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post analysis we understood that Bulk ESI was enabled for the mentioned paygoup and the sa... |
1,097 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls connect to do set up. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godre... | 11,166 | 5 | 3 | Closed | Gyanamayee Swain | Service request - Testing configuration and cleanup. | Product | Service Request | null | Performance Management | null | null | 2021-03-08T10:38:03+05:30 | 2021-03-30T17:50:11+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee Swain, As discussed, we are already connected over the remote session with you and guiding on the configuration setup for PMS calendar FY 2021-22. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As requeste... |
1,098 | Dear Team, As we have taken Actual Investment proofs in Feb 21 payroll and mentioned remarks at the time of checking the proofs, but now we need Remarks report so that we can share the same to all the all the employees. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Marke... | 11,167 | 5 | 1 | Closed | Anoopsingh | Report extraction from backend | Product | Service Request | null | Payroll Management | null | null | 2021-03-08T10:46:51+05:30 | 2021-03-23T17:50:50+05:30 | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com, pankajkumar@globecapital.com | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com, pankajkumar@globecapital.com | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com, pankajkumar@globecapital.com | null | null | Service Request | Hi Anoopsingh, We have extracted the tax data with approver remarks from backend and provided the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,099 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change the state name to “Maharashtra” against this “city” [cid:image001.png@01D7140E.6DC08470] Thanks & Regards, Jatinder Kumar Sharma De... | 11,168 | 5 | 3 | Closed | Jatinder Kumar Sharma | city and state master data mismatch correction | Product | Data Correction | null | Setup HRMS | null | null | 2021-03-08T11:31:24+05:30 | 2021-03-23T12:49:20+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As per your request, the State of BIHAR city has been updated as MAHARASHTRA through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,100 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Any update. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Monday, March 01, 2021 3:59 PM To: ask.adrenalin@myadrenal... | 11,169 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Personal Data | null | null | 2021-03-08T11:35:46+05:30 | 2021-03-23T12:49:22+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We are testing on the contact details submission data , we will check and update you on the ticket 11095. Thanks & Regards, Mohamed Moosa A |
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