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1,101
Prabh Preet Kaur Juneja (P0085) {HR} not able to see any employees details under " My uploaded document" refer to attached screenshot 
11,170
5
3
Closed
Pratap Singh
Clarification - MIS (Management Information System) is not mapped to the PANHRFAC role
Product
Clarification
null
Employee Information
null
null
2021-03-08T12:04:09+05:30
2021-03-18T15:43:27+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11156, Hi Pratap Singh, We understand that the Prabh Preet Kaur Juneja (P0085) {HR} not able to see any employees details under " My uploaded document" ​. We will check login with the Employee - Prabh Preet Kaur Juneja (P0085) and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, While checking with the Employee Attachment (My Upload documents) , P0085 - Prabh Preet Kaur Juneja (PANHRFAC) is having access for the category - My Photo in the Employee category. ​ Also while checking for the Employee - P3021, there are no attachment with the category - "My Photo" so it is not getting displayed in the "My Upload Documents" form. ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Also while checking for other documents are mapped to the Module - "Management Information System" in the "Employee Attachment CategoryMapping" form.(Attached  the screenshot for your reference). Also this  Module - "Management Information System"  is not mapped to the Roles in which the P0085 - Prabh Preet Kaur Juneja (Ex: PANHRFAC,HROPS etc) in the "Module Role Mapping form". After mapping this role -  PANHRFAC in the "Management Information System"  in the "Module Role Mapping form" the HR - P0085 - Prabh Preet Kaur Juneja is able to see the attchments of the Employee - P3021 in "My Uploaded Documents" form. ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,102
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We would request you to extract the attendance records from 2014 to till date into a folder. For the purpose of Audit. Regards, Sandeep Thungaturthy ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,171
5
1
Closed
Sandeep Thungaturthy
Report - Pulling Attendance Records
Product
Service Request
null
Time & Attendance Management
null
null
2021-03-08T12:22:43+05:30
2021-03-23T15:51:00+05:30
ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com
ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com
iswarya.s@myadrenalin.com
null
null
Service Request
Hi Sandeep Thungaturthy, As requested, we will share the Zoom connection post lunch by 3:00 P.M to fetch the Attendance records of all the Employees from JAN 2014. We will share the connection and fetch the Attendance records as requested from your end. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sandeep Thungaturthy, As discussed over call, we have given the two separate scripts for extracting the Attendance data, 1) 2014 records from backup Attendance tables 2) 2015 to 2021 records from main Attendance table. Please execute the query and convert the results to file(CSV) so that it will be easy to copy the large records in the Excel. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,103
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Please add “Region” at last in below email format. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Monday, March 08, 2021 8:58 AM To: Jatinder Kumar Sharma Subject: Continuous absenteeism since last 7 days - Intimation of warning letter Importance: High Dear Mgr/BHR, Please note your team member(s) has/have not marked their attendance or leave for past 7 days. As disciplinary action, warning letter is being issued with immediate effect for the team member(s). Deepesh Ajit Mody 93468 EMPLOYEE CODE EMPLOYEE NAME DATE OF JOINING ABSENT DAYS EMPLOYEE REPORTING TO DEPARTMENT DESIGNATION LOCATION 93468 Deepesh Ajit Mody 29-Aug-2018 9 52672-Minesh Shashikant Bahuva RSL/RCL-Client Dealing Branch Manager 8049-Mumbai Ghatkopar CDR 4 6154 Vikas Jha 05-Mar-2007 9 1087-Sandeep Rattan OPS-Back Office Operation Senior Manager - Franchise Operations 7886-Noida Capital Markets 94531 Md Taqveem 01-Jul-2020 9 94293-Aarti Lomas Insta Sales Insta Sales Advisor 7886-Noida Capital Markets 94625 Taruna Sharma 28-Sep-2020 13 94031-Manik Chandra Jha RSL/RCL-Client Dealing Sr Relationship Manager - Dealing 6408-Connaught Place 1 56901 Vipul Srivastava 01-Apr-2015 9 6878-Sugandha Sachdeva RSCH Research Common Manager - Research 7886-Noida Capital Markets 90332 Nagavijayalakshmi Prashant Patil 09-May-2016 9 33277-Sandeep Dhulap RSL/RCL-Client Dealing Relationship Manager - Dealing 8047-Ghatkopar CDR 2 94509 Rutuja Tukaram Ghadge 15-Jun-2020 9 33277-Sandeep Dhulap RSL/RCL-Client Dealing Relationship Manager - Dealing 8047-Ghatkopar CDR 2 93401 Ambar Nandkishor Khandelwal 06-Aug-2018 9 93424-Dipak Atmaram Dhakane RSL/RCL-Client Dealing Sr Relationship Manager - Dealing 2029 - Aurangabad 91341 Anirudha Nandkishore Musale 01-Dec-2016 9 2336-Swapnil N. Lad RSL/RCL-Centralized Dealing and Service Platform Relationship Manager - Dealing 2376-Pune 7 92105 Krunal Kaushik Bhai Bhatt 07-Jun-2017 9 1715-Geeta Khapre RSL/RCL-Broking-Product & Marketing Deputy Manager - Risk Management 8058-Ahmedabad Ratna Square 2 1236 Mahendra Singh Chamyal 01-Apr-2005 9 6368-Sanjay Singh E-Gov Services Executive - Operations 7886-Noida Capital Markets 46542 Vaneet Kumar 14-Feb-2011 9 1371-Ganesh Chandra Sharma OPS-Back Office Operation Senior Executive - Operations 7886-Noida Capital Markets 94697 Bhagyashri Shyamrao Chauhan 09-Nov-2020 9 55846-Shrikant Laxmikant Kale RSL/RCL-Client Dealing Relationship Manager - Dealing 2797-Nagpur 2 94807 Mandeep Singh 01-Feb-2021 9 94745-Rahul Binod IT-Information Technology Common Sr Software Engineer 7886-Noida Capital Markets Regards Team HR . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,172
5
3
Closed
Jatinder Kumar Sharma
GET_ABSENT_DAYS_SP - column add in the bookmark function
Product
Data Correction
null
Setup HRMS
null
null
2021-03-08T12:36:31+05:30
2021-03-23T12:49:25+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, ​ ​As per your request, the REGION column has been added in the mail content for the "Continuous absenteeism since last 7 days - Intimation of warning letter"  through the database. ​ Please check the same from your end and share us your feedback. ​ ​ ​Int ref: GET_ABSENT_DAYS_SP Thanks & Regards,  Mohamed Moosa A
1,104
good morning, I am setting my goals again for Appraisal 2020 due to a typo in target value. while setting the goals i am unable to save the entered target value. please refer to attached screen record and kinldy advise how to proceed.
11,173
5
4
Closed
Sherif
null
null
null
null
null
null
null
2021-03-08T13:09:58+05:30
2021-03-15T13:06:57+05:30
null
null
null
null
null
null
This ticket is closed and merged into ticket 11164
1,105
Hi, Since last few days Mobile App is capturing 3 minutes ahead of the actual time. Please check and resolve asap. Thanks, Rashmi D 8108813311
11,174
5
4
Closed
Rashmi Deshpande
Server time is considered correctly.
Product
Clarification
null
null
null
null
2021-03-08T15:15:23+05:30
2021-03-18T10:03:48+05:30
rashmi.deshpande@houseofanitadongre.com
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, Click the link below to start your Zoom session to check on the Mobile App time issue. https://us02web.zoom.us/j/82510527216?pwd=N0FZQ24zKzY3TTduRzc4NW9uY3Y4Zz09 Regards, Gowtham.N, Hi Rashmi Deshpande, As showcased over the remote session, the mobile app & HRMS will consider the time set in respective servers. And the time currently being considered by Mobile App is according to the time in its server. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok. Noted the same.
1,106
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] page error - test asdaasd asddaasd test ticket please ignore Gracias, Varun Kumar S, PMP(r) Project Manager - HRMS [cid:image001.jpg@01D7142E.B1C7A020] Laminaar Aviation Infotech (India) Pvt. Ltd. Software Lab & Technical Support Center Level 0&I | Anjaneya Techno Park | 147, HAL Airport Road | Kodihalli | Bengaluru 560 017 Mob:+91-9886811466 | TEL: +91-80-2503 6000 | FAX: +91-80-2503 622 Web: https://www.laminaar.com/ | Email: varun.kumar@laminaar.in|<mailto:varun.kumar@laminaar.in%7C> Skype: varun.taurusclub This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,175
5
2
Closed
Varun Kumar S
null
null
null
null
null
null
null
2021-03-08T15:21:29+05:30
2021-03-08T15:25:57+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
null
i have a new issue also
1,107
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls remove from resume bank. From: Farha Naaz Sent: Monday, March 08, 2021 3:31 PM To: Jatinder Kumar Sharma Subject: Please check if below profile already mapped against any vacancy Mobile No. Aadhar number Email Id 8743853090 PRITAMDUTT1984@GMAIL.COM<mailto:PRITAMDUTT1984@GMAIL.COM> Thanks & Regards Farha Naaz Deputy Manager - Human Resources Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11 2nd floor sector 125 Noida UP 201301 T: +0120-4866446| M: +91 9560603343 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,176
5
3
Closed
Jatinder Kumar Sharma
resume data clean up
Product
Data Correction
null
Resume Parser
null
null
2021-03-08T15:38:32+05:30
2021-03-23T17:50:50+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As per your request, the resume details of the mentioned data (Mobile :8743853090 ) has been cleaned up through the database, please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
1,108
attached employees raised leaves and same is approved by himself , Please check and share RCA
11,177
5
3
Closed
Pratap Singh
Clarification
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-03-08T17:21:43+05:30
2021-03-15T18:05:08+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11170, Hi Pratap Singh, We  understand that the employees raised leaves and same is approved by himself. ​ We will check and update the RCA. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, ​Post Analysis, we have verified for all attached employees in the log and in the Mails triggered for the "Leave Request" approval. As per the workflow defined for the "Leave Request" form, the approval should trigger to the "Functional Reporting" and while verifying the logs it was triggered to the respective functional reporting manager and after that it was moved to the below employees tray.  Also attached the sample mail for your reference from the log. Please check and confirm.   Employee ID Employee Name Leave Date Approver Remarks Adrenalin Remarks - RCA P0085                Prabh Preet Kaur Juneja 11/4/2020 old applications of Shweta''s tray approving Satish While checking the Logs & Mails it was triggered to the Functional Reporting for the Approval and as per the PNB request we have moved the transaction to P0085's Tray.  P0085                Prabh Preet Kaur Juneja 11/12/2020 old applications of Shweta''s tray approving Satish While checking the Logs & Mails it was triggered to the Functional Reporting for the Approval and as per the PNB request we have moved the transaction to P0085's Tray.  P0248                Anshul Bhargava 7/17/2020 Approved Attached the log mails for your reference as it was triggered to the Functional Reporting for the Approval. P0248                Anshul Bhargava 9/25/2020 Approved Attached the log mails for your reference as it was triggered to the Functional Reporting for the Approval. P0248                Anshul Bhargava 10/7/2020 Approved Attached the log mails for your reference as it was triggered to the Functional Reporting for the Approval. P0934                Shaleen Goel 1/30/2020 As these are old data we can backtrack the RCA in the log. P2398                Naresh Byreddy 3/7/2020 As these are old data we can backtrack the RCA in the log. P0712                Subhadut Sarkar 5/17/2020 As these are old data we can backtrack the RCA in the log. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,109
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Not getting final closure notification email once final closure form is submitted. Regards, Sarfraaz Ahmed Siddiqui Group Head - Talent Operations GroupM Media India Pvt. Ltd. The ORB, Bay99 - A WPP Campus, 7th floor, JW Marriott Sahar, IA Project Road, Andheri East, Mumbai - 400099 www.groupm.com<http://www.groupm.com/> [cid:image001.jpg@01D71441.65CF6780] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,178
5
3
Closed
Sarfraaz Ahmed Siddiqui
null
null
null
null
null
null
null
2021-03-08T17:35:32+05:30
2021-03-08T19:59:08+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
null
null
1,110
Multiple entries are allowed by same employee for same transaction. Please resolve this bug.
11,179
5
1
Closed
Swati Tendulkar
Showing one record only
Product
Clarification
null
My Information
null
null
2021-03-08T17:40:57+05:30
2021-04-01T16:51:22+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, As per the attached snap, the employee has done the addition and deletion multiple times and it is not shown transaction pending and allowed multiple times to edit. We will check and confirm post taking the connection. Regards, Ramachandran J, Hi Swati Tendulkar, As checked, the employee is having only one record in his bank details and the same is reflecting in the approver's bin also. Please find the snap and confirm. If still having any cases same like this please share with us to analyze. Regards, Ramachandran J, I do daily cleanup, I will showcase in 2 days once cases accumulate. Regards, *Swati Tendulkar* Human Resources India Infoline Group *|*Road No. 16 V *|*Plot No. B-23 *|* MIDC Thane Industrial Estate *| *Wagle Estate, Thane- 400 604 Phone: +91 22 41035085* |* IP: 615085 On Wed, Mar 17, 2021 at 4:36 PM Ramachandran J < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > As checked, the employee is having only one record in his bank details and > the same is reflecting in the approver's bin also. Please find the snap and > confirm. If still having any cases same like this please share with us to > analyze. > > > > > Regards, > Ramachandran J > > On Mon, 8 Mar at 6:26 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > As per the attached snap, the employee has done the addition and deletion > multiple times and it is not shown transaction pending and allowed multiple > times to edit. We will check and confirm post taking the connection. > > > > > > > Regards, > Ramachandran J > > > > > On Mon, 8 Mar at 5:40 PM , Swati Tendulkar <swati.tendulkar@iifl.com> > wrote: > Multiple entries are allowed by same employee for same transaction. > > Please resolve this bug. > > Attachments: > > - C185051_BDETA.JPG > <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjQ2MzY1OCwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.GBT-CuOCEO8NVUFniQk7dvIZYTkxA8cfG0MHPlNd3WY> > > 11179:1025874 > -- ​​*DISCLAIMER:* ​This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.  If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited.​
1,111
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We are getting a email from HR on the self appraisal status report error. The below mentioned associate's have completed their self appraisal at reviewer level. But in the report showing that pending with reviewer. WD5 Sudha Karthikeyan X24 Chandra Bhushan Devatha XY9 Arunima Kudawla -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,180
5
1
Closed
Balaji Damodaran
Clarification Provided
Product
Clarification
null
Performance Appraisal
null
null
2021-03-08T18:52:13+05:30
2021-03-24T19:50:20+05:30
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com
null
null
null
null
Software Problem
Hi Balaji Damodaran, ​As discsused we will check the reported query on self appraisal report showing wrong pending approval and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that for the mentioned associates their self appraisal has been approved the same has been reflecting correctly in the report.  We request you to please verify the appraisal status report from your end and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,112
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, All notifications from System has stopped since last Friday, kindly check and resolve the issue on priority. Regards, Sarfraaz Ahmed Siddiqui Group Head - Talent Operations GroupM Media India Pvt. Ltd. The ORB, Bay99 - A WPP Campus, 7th floor, JW Marriott Sahar, IA Project Road, Andheri East, Mumbai - 400099 www.groupm.com<http://www.groupm.com/> [cid:image001.jpg@01D71455.D5D9DEC0] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,181
5
3
Closed
Sarfraaz Ahmed Siddiqui
Mail server not getting connected to host(Adrenalin)
Product
Service Request
null
Workflow
null
null
2021-03-08T20:01:45+05:30
2021-03-26T16:47:33+05:30
ask.adrenalin@myadrenalin.com, rishi.ranka@groupm.com, wasim.khan@myadrenalin.com
ask.adrenalin@myadrenalin.com, rishi.ranka@groupm.com, wasim.khan@myadrenalin.com
rishi.ranka@groupm.com
null
null
Clarification
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Wasim, Please look into the same and resolve ASAP. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image002.gif@01D7145A.8C2B5060] , Hi Sarfraaz Ahmed Siddiqui, Please connect on below Link to check on why the email notifications are not triggered to the employees. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards, Mohammed Wasim Khan Mohammed Wasim Khan, Hi Wasim, Joined below link. Regards, Sarfraaz Ahmed Siddiqui , Hi Sarfraaz Ahmed Siddiqui, ​ As discussed , request you to please check with your IT Team for mail issue on why the mail server is not getting connected to the host (Adrenalin). Attached is the error reported in adrenalin with respect to the mail server. Regards, Mohammed Wasim Khan, Hi Sarfraaz Ahmed Siddiqui, With reference to our discussion, the said query will have to be resolved by your IT Team ,once rectified the mails will start flowing out again, please keep us informed on the same. Regards, Mohammed Wasim Khan, Hi Wasim, Can we also send the emails which has not gone to employees or role player during these days. It is important for us to have all these notifications as sometimes there are audit queries as well. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71500.C3FD2710] , Hi Sarfraaz Ahmed Siddiqui, Yes we will send those mails those were not triggered from system during the said period, once your IT Team has rectified please confirm we will do the needful. Regards, Mohammed Wasim Khan, Hi Wasim, Our IT team needs the below info can you help also suggest when can we connect over the call for 10 mins as IT team has some query on the below issue. 1. From which server are this Mails triggered :- Application server or DB Server 2. How is the Mail Setting Configured in Application. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7167B.14B53F50] , Hi Wasim, IT Team has changed the IP address in SMTP now emails are coming of record resignation or record resignation modify but we are not getting the leave requests emails. I have raised two CL request but haven’t received the email, please check if there is some other issue. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71685.BE64D6A0] , Hi Sarfraaz Ahmed Siddiqui, Please be informed, we have set a auto Job to be executed at 19:30 with respect to the pending mails to be triggered, this will automatically send the mails those were not triggered in the past few days. Regards, Mohammed Wasim Khan
1,113
Hi Siva/Gopal, I am unable to access workflow information in claims update form for Employee Rahul Bakshi *which suppose to be Mr Rupesh Acharya. Pl share RCA for audit trail.
11,182
5
2
Closed
Madan Mohan
Transaction raised before assigning approver. Hence, form got auto approved.
Product
Clarification
null
Setup HRMS
null
null
2021-03-08T20:29:21+05:30
2021-03-26T17:50:47+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, We understand that you could not get the workflow information. On the first level, we have got to know that input based workflow has been set. we will check and update you. Regards, Sumithra Ramasamy, Hi Madan Mohan, ​ We have checked on the reported scenario and got to know that input based workflow has been defined for the employee.  ​ The employee reporting manager has been added only from 12 jan 2021 whereas the transaction has been raised by the employee by '06 jan 2021'. The system has found the approver as null and hence it got auto approved.  ​ We will explain the scenario over the phone call tomorrow for your better understanding.  Regards, Sumithra Ramasamy, Hi Madan Mohan, we have explained you the same over the phone call and hence we are updating the status of the ticket as 'resolved'. Please reach me at 7358276857  in case of any clarification if required. Regards, Sumithra Ramasamy
1,114
Dear Team, Sudhipta nayak travel exp for is not having population of per diem (when ticket is not booked but travel itinerary is filled). Rgds, Madan
11,183
5
2
Closed
Madan Mohan
Identified as customization gap
Customization
Patch Deployment
null
Travel Expense
null
null
2021-03-08T20:35:52+05:30
2021-03-30T09:48:54+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11182, Hi Madan Mohan, We understand that the per diem is not getting calculated when iternary is filled. We will check this and provide you an update on this.  Regards, Sumithra Ramasamy, Hi Madan Mohan, We have discussed with our team and got to know that this issue has been identified  as gap in customization. The UAT patch has been deployed and we will be deploying live patch after getting approval from your IT end.  We will update you once the patch is deployed and the issue is rectified. Regards, Sumithra Ramasamy, Hi Madan Mohan, The patch has been deployed in your live environment from our end and the per diem calculation will be working fine from now. Please check the same from your end and update us for any assistance if needed. Thanks, Sumithra.
1,115
Employee NAME- R Vijaykumar  Integration failure. Screenshot attached for forms detail
11,184
5
2
Closed
Madan Mohan
d365 system is throwing error. It has to be checked from d365 team.
Product
Clarification
null
Claims and Reimbursments
null
null
2021-03-08T22:14:23+05:30
2021-03-25T11:48:47+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11183, Hi Madan Mohan, The department of the employee is not present in the D365 system . This has been communicated to your team by Mr. Siva from adrenalin. Hence, we request you to check this at your end. Please update us for further assistance if needed.  Regards, Sumithra Ramasamy, Hi Madan Mohan, We got a response from your team that the department is present in D365. However, the system is throwing an error. we request you to check the same from your end and update. The email has been sent to your team from Mr. Siva. Attaching the error screenshots for your reference. Regards, Sumithra Ramasamy
1,116
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change DoJ. Regards, Sargam ---------- Forwarded message --------- From: hr operations <hroperations2@ayefin.com> Date: Thu, Mar 4, 2021, 9:02 AM Subject: || Reg. Change of DOJ | Aye6377 || To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Palak sodhi <palak.sodhi@ayefin.com> Dear Ma'am, Kindly change the DOJ of above mentioned employee code. *OLD DOJ - 26/02/2021* *NEW DOJ - 04/03/2021* *Regards* *AMIT NEGI* *Team - HR OPS* *Head Office-Gurgaon* *Mob - 9821906378* *What's app no - **9821906378* -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,185
5
1
Closed
Sargam Gupta
Data correction
Product
Data Correction
null
Employee Information
null
null
2021-03-08T23:55:28+05:30
2021-03-24T10:47:55+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sargam Gupta, As per the request, we will update the Employee -  AYE6377 DOJ with  the below dates, OLD DOJ - 26/02/2021 NEW DOJ - 04/03/2021 Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, As per the request, we will have updated the DOJ for the Employee - AYE6377 with the below dates, OLD DOJ - 26/02/2021 NEW DOJ - 04/03/2021 ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,117
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Self appraisal for is reflecting multiple times in the Reviewer que. Kindly help on this. Emp ID; QH5 Reviewer Id: A2W Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Dheepa Bs SOFT <dheepa.bs@intellectdesign.com> Date: Mon, Mar 8, 2021 at 1:29 PM Subject: Re: PDD for QH5 (Prateek) To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Why is it showing as pending from associate in the report i generated this morning Balaji ? --------- Thanks and Regards, Dheepa BS Sr. Manager - Corporate HR | iSA | PnC M: +91 9884074349 | VOIP: 90-8401 W: www.intellectdesign.com On Mon, Mar 8, 2021 at 12:38 PM Balaji Damodaran HR < balaji.damodaran@intellectdesign.com> wrote: > Hi Dheepa > > The form is pending with Hari.KV. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Mon, Mar 8, 2021 at 11:30 AM Dheepa Bs SOFT < > dheepa.bs@intellectdesign.com> wrote: > >> Hi Balaji, >> >> Supervisor has completed his PDD but the report says it is still pending >> for self rating. >> Please confirm. >> >> --------- >> Thanks and Regards, >> >> Dheepa BS >> Sr. Manager - Corporate HR | iSA | PnC >> M: +91 9884074349 | VOIP: 90-8401 >> W: www.intellectdesign.com >> > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,186
5
1
Closed
Balaji Damodaran
Cleanup done for mulitple goals showing in approver screen
Product
Data Correction
null
Performance Management
null
null
2021-03-09T00:10:16+05:30
2021-03-24T19:50:21+05:30
ask.adrenalin@myadrenalin.com
null
null
null
null
Software Problem
Hi Balaji Damodaran, As discussed we will check the above query reagrd to issue in goals showing multiple times in approval screen and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that the mentioned issue with regard to multilple goals being shown in approver screen may be due to double submit and the same has been corrected now. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,118
Dear Team, Unable to reactivate below mentioned employee. Please suggest Emp ID - 85129 Emp Name - Kurra Srinivas Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Sent: 09 March 2021 10:46 To: Shishira Shetty <shishira.C101498@exidelife.in> Cc: Arbaaz Hasan <Arbaaz.Hasan@exidelife.in> Subject: RE: 1961174 Please raise csp ticket for adrenalin team.. From: Shishira Shetty <shishira.C101498@exidelife.in<mailto:shishira.C101498@exidelife.in>> Sent: 09 March 2021 10:45 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>> Cc: Arbaaz Hasan <Arbaaz.Hasan@exidelife.in<mailto:Arbaaz.Hasan@exidelife.in>> Subject: 1961174 Dear Team, Unable to reactivate below mentioned employee. Please suggest Emp ID - 85129 Emp Name - Kurra Srinivas Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
11,187
5
2
Closed
shishira
Data correction
Customization
Service Request
null
Employee Information
null
null
2021-03-09T10:47:49+05:30
2021-03-26T11:52:19+05:30
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, dhivya.v@myadrenalin.com
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, dhivya.v@myadrenalin.com
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in
null
null
Software Problem
Hi shishira, We understand that the below Emp ID - 85129 & Emp Name - Kurra Srinivas cannot be reinitiated. Please share the log & screenshot of the issue when you are trying to reinitiate the above employee in the iHRIS. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Kindly reactivate below mentioned employee as we are unable to reactivate. Emp ID – 85129 Emp Name - Kurra Srinivas Action – Retained Reason – Retained Comments - Retained [cid:image002.jpg@01D71510.7F828840] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, As per the request, we will share the connection by tomorrow to Mr. Sandeep and will check error in the iHRIS and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Please share the status. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, ​ We have shared the connection to Mr. Sandeep and once we get the connection we will check and update you the status. ​ Please connect to the below zoom link, Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting   https://us02web.zoom.us/j/85788069017?pwd=dDBNaHFkMi8xMisvL3VLMEk3VVpMZz09 Meeting ID: 857 8806 9017   Passcode: ZQjT4d Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Any update on below issue..? Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Sandeep, ​ Good Morning. ​ Please connect to the below link, Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting   https://us02web.zoom.us/j/89194820607?pwd=Y3dRNkk2UWcvOG90OWw2Z3F0Mjg3Zz09 Meeting ID: 891 9482 0607   Passcode: 5GSib5 Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Connected iswarya.. , Hi shishira, We had discussion with Mr. Sandeep Sir, Please execute the attached script in the Live environment. @Sandeep Sir, As discussed over call, after the script is executed in the system please try reinitiating this employee - 85129 in the iHRIS Application form the error will not be occurring. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Ishwarya, Please share the script. Issue is pending from last two days. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, As discussed over call, please check the attachment already shared below.   Also attaching the same  again for your reference. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,119
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As per Interface Manikandan's (Emp.No. 01514) CL/SL/EL leaves are not allocated correctly and attached leave request scr short along with his leave ledger. Please check and rectify the same and confirm. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,188
5
1
Closed
Sujatha
Data correction
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-03-09T10:48:26+05:30
2021-03-30T19:51:20+05:30
naineshg@efl.global, jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
null
Software Problem
Hi Sujatha, We will check the above query regard to leave issue for the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Sujatha, As discussed over the call,  we will do the leave credit for employee 01514 for SL and CL.  ​ With reference to EL leave types, we understood that a general credit of 1.5 days should have credited for all the employees, however this month, the credit has not happened, we will do the needful for the eligible employees including the employee 01514 and share the updates with you by tomorrow at the earliest. As communicated, we have few similar cases like 01514 with reference to CL and SL leave types in the year 2020. Regards, Jayakrishnan N, Dear Dhivya, As discussed, noted that the EL leave credit has been processed for all employees. Also, do check and process the same for other leave types for all employees as well. Further, do let us know the reason for this issue and if this has been resolved permanently. Regards, Sujatha , Dear Sujatha, Please provide us sometime we will check the other leave types, for which monthly credit is available and we will do the needful. Regret for the inconvenience caused. This month the scheduler didn't get executed, due to server issues, and hence the general credit has not been credited for the employees. ​ Regards, Jayakrishnan N, Hi Sujatha, We have done the required corrections for the mentioned employee. We request you to please verify the same and let us know in case of any queries. Regards, Jayakrishnan. N Product Support
1,120
Hi, UAT Application showing Server Error. [cid:image001.jpg@01D714D2.88E64900] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
11,189
5
1
Closed
Vinay Singh
Server disk space full
Product
Service Request
null
Application Access Management
null
null
2021-03-09T10:54:16+05:30
2021-03-24T12:49:20+05:30
null
null
null
null
null
Service Request
Hi Vinay, Click the link below to start your Zoom session to check on the reported UAT application error. https://us02web.zoom.us/j/81918466228?pwd=Z0VCalFQcnB2OVl0M2N0SkQxQjZiZz09 Regards, Gowtham.N, Hi Vinay, As showcased over the remote session, disk space was completely full in the C drive of the UAT application server. Post  ​We have cleared the logs partially, request you to clear the rest of the logs as the server is getting hanged while trying to delete all at once. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Vinay, ​ As showcased over the remote session, disk space was completely full in the C drive of the UAT application server. Post deleting the logs, the application was working fine. We have cleared the logs partially, request you to clear the rest of the logs as the server is getting hanged while trying to delete all at once. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Gowtham, Thanks a lot for your kind support. It is done. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> , Thanks for support it is done.
1,121
Hi Team, As discussed, EL and PRL both are reflecting for the below mentioned employees in leave balance active i reporter, Kindly look into it. AQ020521 Pavan Kumar Choppari AQ020522 Sushma Balu Kale Regards, Ansu Singh
11,190
5
3
Closed
Ansu Singh
Report fetch from leave balance table due to that all the leave types are reflecting
Product
Clarification
null
Time & Attendance Management
null
null
2021-03-09T11:33:11+05:30
2021-03-24T17:49:39+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that  EL and PRL both leave types are reflecting for the below mentioned employees in leave balance ireport. Please join the below session to check the same. https://fastsupport.gotoassist.com/574400547 Support key: 574400547 Regards, Greeshma P, Hi Greeshma, Also these employees are confirmed, but there status is reflecting as Probation in Staff update report. Please look into it. Regards, Ansu Singh, Hi Ansu Singh, During the session, we have checked that mentioned employee's status is showing 'Confirmed' in staff update Report and the same confirmed from you end. We have checked that EL and PRL leaves are reflecting in active IReport. That report fetches the value from leave balance table due to that all the leave types are reflecting. As per the configuration PRL is applicable for probationer employees not for Confirmed employees the same is reflecting in Leave Request form also. But report fetches the all the leave type from the table and the same has been conveyed over the phone. Feel free to reach us for further clarification. Regards, Greeshma P
1,122
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, I was just checking the appraisal report and noticed that some staff were missing from the report..it seems appraisals forms are not mapped to them and they are out of the process. Can you urgently resolve it as they are eligible as per policy to be covered in this appraisal and there is no reason why they were not mapped. Employee Id Employee Name 2905 Rohith Radhakrishnan Nair 3993 Ramy Moustafa Ismail Awad Eladl 4254 Riyaz Mohamed Katapadi 4255 Mahendra Gurung 4258 Bishan Rai 4259 Taquiddin Sayed 4260 Ahmed Majidi 4262 Sayed Haleel Khairallah 4263 Khalid Saleh Al Omari 4264 Om Prakash Adhikari 4266 Mujibur Rahman 4267 Raja Aftab 4268 Mohamed Salman 4269 Yahya Alrajihi 4298 Tamarapalli Narasimha Acharyulu 4574 RAJ NALINBHAI SOLANKI 4705 Sheik Mydeen Thekkuttan Merasimohideen 4750 Aharoon Eedarapilli 4856 PRINCE KUMAR OM PRAKASH 4877 Ziad Assef Dwagy 4966 Prem Kumar Prasad 4968 Madhava Shettigara 4969 Abdur Rehman Islam 4970 Mohammad Abdelraouf Mahmoud Khawaja 4971 Sekar Seeni Ammal 4972 Mohamed Sadique Muthira Paramba 4973 Imran Abdul Gani Khan Dalwai 4974 Musthafa Othavaniyil 4975 Mohammed Bava Mulleria 4976 Mohamed Salah Hamid ElMubarak 4977 Khalid Chinnakkal Abdul Kader 4978 Shafeek Mudavangalavan 4979 Vincent Taguinod Danao 4980 Dilson Victorino Mananghaya 4981 Vishwanatha Kirodian 4982 Mujeeb Rayin Marakkarakath 4983 Shanavas Kuttiparambu Habeeb 4984 Asep Andriyana 4985 Muhammad Paikat 4986 Muhammad Noufal Panolkandi 4987 Nazar Padinharethil 4996 Aneesh Kumar Sukumaran 4997 Mangalore Mohammed Shakoor 5102 Jurgen Arien Joman 5108 Mana Ram Lama 5110 Rubie Joy Saratao 5116 Iriene Johns 5176 Inam Hussain Altaf Hussain Regards, Amit Sangha [cid:imagece1ad5.PNG@acfeb419.4199c3ff]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec1c07a.PNG@466841ea.48a2e9c2]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagef0157b.JPG@8cc3cd5f.438d6f83]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,191
5
1
Closed
Amit Sangha
null
null
null
null
null
null
null
2021-03-09T11:37:25+05:30
2021-03-09T19:31:18+05:30
saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com
saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com
kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com
null
null
null
This ticket is closed and merged into ticket 11192
1,123
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Sorry, refer to this list below: Employee Id Employee Name 2905 Rohith Radhakrishnan Nair 3993 Ramy Moustafa Ismail Awad Eladl 4254 Riyaz Mohamed Katapadi 4255 Mahendra Gurung 4258 Bishan Rai 4259 Taquiddin Sayed 4260 Ahmed Majidi 4262 Sayed Haleel Khairallah 4263 Khalid Saleh Al Omari 4264 Om Prakash Adhikari 4266 Mujibur Rahman 4267 Raja Aftab 4268 Mohamed Salman 4269 Yahya Alrajihi 4298 Tamarapalli Narasimha Acharyulu 4574 RAJ NALINBHAI SOLANKI 4705 Sheik Mydeen Thekkuttan Merasimohideen 4750 Aharoon Eedarapilli 4856 PRINCE KUMAR OM PRAKASH 4877 Ziad Assef Dwagy 4966 Prem Kumar Prasad 5102 Jurgen Arien Joman 5108 Mana Ram Lama 5110 Rubie Joy Saratao 5116 Iriene Johns 5176 Inam Hussain Altaf Hussain Regards, Amit Sangha [cid:image8284a2.PNG@a4d65cdd.44b4e378]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image55416b.PNG@2af6467d.4eb5a9b5]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageca260b.JPG@23673b66.47a38ac6]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Amit Sangha Sent: 09 March 2021 10:07 To: 'Saravanan Mani'; Venkateswaran C; Ask Adrenalin Cc: Kritika Kumar; 'Nidheesh Prabhakaran' Subject: appraisals not initiated Hi Saravanan, I was just checking the appraisal report and noticed that some staff were missing from the report..it seems appraisals forms are not mapped to them and they are out of the process. Can you urgently resolve it as they are eligible as per policy to be covered in this appraisal and there is no reason why they were not mapped. Employee Id Employee Name 2905 Rohith Radhakrishnan Nair 3993 Ramy Moustafa Ismail Awad Eladl 4254 Riyaz Mohamed Katapadi 4255 Mahendra Gurung 4258 Bishan Rai 4259 Taquiddin Sayed 4260 Ahmed Majidi 4262 Sayed Haleel Khairallah 4263 Khalid Saleh Al Omari 4264 Om Prakash Adhikari 4266 Mujibur Rahman 4267 Raja Aftab 4268 Mohamed Salman 4269 Yahya Alrajihi 4298 Tamarapalli Narasimha Acharyulu 4574 RAJ NALINBHAI SOLANKI 4705 Sheik Mydeen Thekkuttan Merasimohideen 4750 Aharoon Eedarapilli 4856 PRINCE KUMAR OM PRAKASH 4877 Ziad Assef Dwagy 4966 Prem Kumar Prasad 4968 Madhava Shettigara 4969 Abdur Rehman Islam 4970 Mohammad Abdelraouf Mahmoud Khawaja 4971 Sekar Seeni Ammal 4972 Mohamed Sadique Muthira Paramba 4973 Imran Abdul Gani Khan Dalwai 4974 Musthafa Othavaniyil 4975 Mohammed Bava Mulleria 4976 Mohamed Salah Hamid ElMubarak 4977 Khalid Chinnakkal Abdul Kader 4978 Shafeek Mudavangalavan 4979 Vincent Taguinod Danao 4980 Dilson Victorino Mananghaya 4981 Vishwanatha Kirodian 4982 Mujeeb Rayin Marakkarakath 4983 Shanavas Kuttiparambu Habeeb 4984 Asep Andriyana 4985 Muhammad Paikat 4986 Muhammad Noufal Panolkandi 4987 Nazar Padinharethil 4996 Aneesh Kumar Sukumaran 4997 Mangalore Mohammed Shakoor 5102 Jurgen Arien Joman 5108 Mana Ram Lama 5110 Rubie Joy Saratao 5116 Iriene Johns 5176 Inam Hussain Altaf Hussain Regards, Amit Sangha This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,192
5
1
Closed
Amit Sangha
null
Product
null
null
Performance Appraisal
null
null
2021-03-09T11:42:05+05:30
2021-03-11T17:42:34+05:30
saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com
saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com
kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com
null
null
Clarification
This ticket is closed and merged into ticket 11227
1,124
Dear Team, Please re raise the confirmation form to Level 1 Employee Code : C179865 Regards Venkatesh .P
11,193
5
2
Closed
Venkatesh
confirmation reinitiation done from back end
Product
Service Request
null
Confirmation Management
null
null
2021-03-09T12:21:20+05:30
2021-03-24T15:49:02+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and work on the below request of confirmation re-initiation.  Regards, Ramachandran, Hi Venkatesh, Please join the below zoom link, https://us02web.zoom.us/j/88666919591?pwd=SDJZNzlJeTVndWwyU1FNOUZtNnVFUT09 Regards, Ramachandran, Hi Venkatesh, As requested, Confirmation has been initiated for the mentioned employee and request is pending with approver's bin. Please check and confirm Regards, Ramachandran
1,125
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Recently we have done the Employee Reinitiation for the below 3 employees but still in the Resigned_Employee_GM I-reporter it is reflecting as approved. EC Emp Name Region Location Entity MEC046 Praveen Krishnan V South Chennai MEC COR4304 Rajesh Krishnapillai South Bangalore GroupM COR4702 Maria Joshua Royan South Bangalore GroupM Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D714E0.47BA71F0] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,194
5
2
Closed
Rishi Ranka
Added condition in SP to not pull Reinitialized data
Product
Service Request
null
Setup Adrenalin
null
null
2021-03-09T12:33:31+05:30
2021-03-25T12:58:49+05:30
ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com
ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com
sarfraaz.siddiqui@groupm.com
null
null
Service Request
Hi Rishi Ranka, Please connect on below Link to check and assist on the reported concern where reinitiated employees are reflecting in the report. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards, Mohammed Wasim Khan, Hi Rishi Ranka, As discussed, we have added condition to not pull reinitialized employees into the said report, request you to please check the same and confirm us. Regards, Mohammed Wasim Khan, Hi Wasim, In the rpeort still it is showing as approved. EMPLOYEE_NUMBER EMPLOYEENAME DATEOFJOINING DESIGNATION GRADE BUSSINESSUNIT LOCATION DEPARTMENT FUNCTIONALREPORTINGTO REPORTINGMANAGER SEPARATIONTYPE RESIGNATIONREASON RESIGNATIONLETTERDATE ACTUALRELIEVING_DATE REQUESTRELIEVINGDATE ENDOFNOTICEPERIOD COMMENTS STATUS ISVOLUNTARY EMAILID RAISEDON RAISEDBY APPROVEDON APPROVEDBY MEC046 Praveen Krishnan V 29-08-2005 GROUP HEAD - COMMERCIAL M2 MEC-WAVEMAKER Chennai-Nandanam Extension Commercial MCO0074 COR4411 RESIGNATION Transfer to group company 31-01-2021 31-01-2021 31-01-2021 0 Transfer to WPP Approved Y Praveen.Krishnan@wmglobal.com<mailto:Praveen.Krishnan@wmglobal.com> 01-02-2021 COR4786 01-02-2021 COR4786 Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D714E7.7C891B00] , Hi Rishi Ranka, Please connect on below Link to check on the beow concern,where reinitiated employee is reflecting in the report https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards, Mohammed Wasim Khan, Ok Wasim joining the link. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71512.F3E84880] , Joined Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71514.B57B39C0] , Hi Rishi Ranka, Please note ,have logged out already to tend some personal work,we will connect tomorrow by 09:30 and resolve it. Regards, Mohammed Wasim Khan, Ok fine Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7151E.FDDC14A0] , Hi Rishi Ranka, Please connect on the below link to check and assist on the reported concern, where reinitiated employees are pulled in the Resigned employee report. https://us02web.zoom.us/j/83604462504?pwd=UzB1UUpjaEpLMDRnYjFlS0poa1NSQT09 Regards, Mohammed Wasim Khan, Hi Rishi Ranka, With reference to our discussion, the said employee: MEC046 is not a reinitialized employee, hence the employee is getting pulled in the report. Regards, Mohammed Wasim Khan
1,126
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls open below employee's goal setting and annual review. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,195
5
3
Closed
Gyanamayee Swain
Open form via back end for mentioned employees to do testing
Product
Service Request
null
Performance Management
null
null
2021-03-09T12:46:58+05:30
2021-03-24T13:49:30+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Employee name: sumathi Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee, As requested, we have changed the review start dates via back end and now the forms are open for testing purpose. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,127
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, Query related to Training module. There is an error on forms pending for approval page for Mechanical Rotary HOD and Mechanical Static HOD. Even after approving the courses created, all the trainings are still displayed on the page and under smart approval failed transaction is shown for every course approved. Please resolve the issue at the earliest. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,196
5
3
Closed
Kirti Ghule
Latest SP for customized form of Course Creation not deployed,post deployment the issue is rectified WFS_TRN_COURSEREG_1533
Customization
Patch Deployment
null
Training Management
null
null
2021-03-09T13:22:53+05:30
2021-03-25T15:49:29+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Kirti Ghule, Noted on your query,where you are facing issues with Form Pending for approval page,we will do the needful and confirm at the earliest. Regards, Mohammed Wasim Khan, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, In continuation to below email, please note that Instrument HOD and Process HOD too are facing the same issue. Please resolve. Employee IDs of HODs are given below. Shahbaz Haider - INM0561 Avinash Palaspagar - INM0383 Sandip Patil - INM0287 Swapan Mondal - INM0233 Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> , Hi Kirti Ghule, Please be informed, below query has been resolved now, request you to please check from your end and confirm the status. Regards, Mohammed Wasim Khan
1,128
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls resolve it on priority. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,197
5
3
Closed
Gyanamayee Swain
Product SP "NEWPMS_GET_CT_REV_GOAL_DETAILS" altered to fetch level 2 comments.
Customization
Patch Deployment
null
Performance Management
null
null
2021-03-09T14:26:29+05:30
2021-03-24T18:50:42+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Gyanamayee Swain, We will connect over the remote session to look into the reported concern in the Mid-year review screen. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As informed, the form is customized for GTFL and the reported concern requires the development team's intervention. We will get in touch with you for a remote session to troubleshooting along with the dev team. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As informed, the reported concern is now resolved by changing the logic to fetch 2nd level approver(Reporting Manager) comments. ​It was confirmed from your end that the comments are now visible. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,129
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan/Venkat-please assist with clean up of goals for the below staff as there are some errors observed: EmployeeId Employee Name 5092 Umair Pasha Khan Kindly confirm once done so that we can conclude the appraisal asap. Regards, Amit Sangha [cid:image14bb6b.PNG@1abe5af0.47a77df6]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image1716bd.PNG@622564b2.43bdb917]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5d6193.JPG@33435daf.43ad0a65]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,198
5
2
Closed
Amit Sangha
Clean Up the Review & Goal Setting process for the Employee ID 5092.
Product
Data Correction
null
Performance Management
null
null
2021-03-09T15:01:52+05:30
2021-03-24T19:50:21+05:30
saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, umair.khan@gcg-es.com, kritika.kumar@abaninvestment.com
saravanan.mani@myadrenalin.com
umair.khan@gcg-es.com, kritika.kumar@abaninvestment.com
saravanan.mani@myadrenalin.com
null
Service Request
Hi Amit Sangha, We have initiated the Clean up activity for the below reported employee. We will update you once we revert back the goals. Regards, Regards, Venkateshwaran Manager - Adrenalin Support, Dear Sender, Today am on a Personal leave, kindly expect some delay in my response. For any queries/concerns, please raise the same in our Customer Support Portal using below link, https://csp.myadrenalin.com/newcsp/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Amit, We observed that the employee's Performance Review form is pending with the L1 approver, please confirm us do we need to bring back the transaction to the "Set Goal" process to redraft the goals again for employee 5092, or do we need to revert the transaction from Workflow to "Performance Review" form.  Regards, Venkateshwaran Manager - Adrenalin Support, Hi Venkat-we need to clean up the goals as one of the goals has been set with wrong direction (which cannot be corrected as the goals are fully approved). Regards, Amit Sangha [cid:image08e721.PNG@d06def65.48b9c34c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec2e8c9.PNG@4e2ce3b2.4c983b90]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee342f4.JPG@8fad6d4a.46b101d5]<http://www.abaninvestment.com> , Hi Amit Sangha, As requested we have reverted the "Set Goal" process for employee 5092 . Please request the employee to complete the goal-setting process.  Regards, Venkateshwaran Manager - Adrenalin Support
1,130
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Jay As discussed, request you to share the PJ8 Rajaram Ramasamy reporting manager details and effective date. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,199
5
1
Closed
Balaji Damodaran
Backend report
Product
Service Request
null
Job Data
null
null
2021-03-09T15:55:01+05:30
2021-03-24T16:49:47+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Balaji Damodaran, Please find the extrated data from backend with reagard to reporting manager change. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,131
Event Scheduler of Grace and late early status 2052
11,200
5
3
Closed
Gaurav Narang
Connection not received
Customization
Clarification
null
Absence, Time and Attendance
null
null
2021-03-09T16:29:06+05:30
2021-03-26T09:47:49+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gaurav Narang, As discussed we will send you a connection to work on the scheduler failure and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Gaurav Narang, We tried reaching you but the call is unanswered. We request you to please provide us the connection to work on the above query. Regards, Jayakrishnan. N Product Support
1,132
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, We want to change the GCF rating from number to words like meets expectation, below and exceed expectations. Can it be possible now. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,201
5
2
Closed
Gyanamayee Swain
Change request
Customization
Clarification
null
Performance Management
null
null
2021-03-09T17:05:41+05:30
2021-03-24T17:49:41+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Change Request
Hi Gyanamayee, As informed overcall, the requested change in rating reflection in Form & Reports will require development. Hence, it will be considered as a Change request in existing customiation and will be billable. In case, you are ready to get the same done, request you to please get in touch with Revati for further information on the feasibility and billable efforts. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,133
Dear Team, Kindly reopen the confirm settlement of the below mentioned employee:- Emp No Emp Name 10739 Nitin Kumar Regards Abhishek 8240332855
11,202
5
3
Closed
Argha Ghosh
provided the clarification
Product
Clarification
null
Pay process
null
null
2021-03-09T17:15:09+05:30
2021-03-25T17:49:51+05:30
nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in
nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, ​ Based on the analysis we have found that the given employee settlement confirmed in the month of December 2020 and the wage of the pay group is Mar month hence we couldn't reopen the settlement. We request you to do the below steps to work the completed settlements. Salary Details -- Enter the variable amount. Re-Open Settlement Process -- After the enter the variable amount please process here. Re-open Settlement Report -- After process please check the values here Re-open Settlement Confirm Process -- Once the report is fine please confirm the settlement. Regards, Vijayakumar K
1,134
Remove matrix manager in system for the employee - 900056
11,203
5
3
Closed
Gyanamayee Swain
Service request
Product
Service Request
null
Employee Information
null
null
2021-03-09T18:03:21+05:30
2021-03-24T17:49:42+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-03-09 12:33:21 UTC, Close this ticket Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee, As requested, we have removed the matrix manager of the reported employee from system via back end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,135
Hi Sujana, As discussed, please register below mentioned users as well: Dharm.vrat@herodfincorp.com Pankaj.gupta@herofincorp.com Dikshant.batra@herofincorp.com ​ Regards Ritu Sharma Lead - Human Resources [image: https://storage.googleapis.com/happierhr_email_signatures/heroFinCorp/call-12x12.png] +91 8527596810 [image: https://storage.googleapis.com/happierhr_email_signatures/heroFinCorp/mail-12x12.png] ritu.sharma@herofincorp.com [image: https://storage.googleapis.com/happierhr_email_signatures/heroFinCorp/Logo-46_58.png] [image: https://storage.googleapis.com/happierhr_email_signatures/heroFinCorp/Great-place-to-work-46_154.png] *From:* Adrenalin eSystems LTD < myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> *Sent:* 08 March 2021 20:46 *To:* ritu.sharma@herofincorp.com *Subject:* Support Center user activation Hi Ritu Sharma, A new Adrenalin account has been created for you. Click the url below to activate your account and select a password! https://myadrenalincare.freshdesk.com/register/ojRDeJ9qK1vXyyrL2X If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us. Regards, Adrenalin
11,204
5
1
Closed
Ritu Sharma
E-mail ids has been added in Fresh desk
Product
Clarification
null
Setup HRMS
null
null
2021-03-09T18:21:15+05:30
2021-03-24T20:50:55+05:30
null
null
null
null
null
Clarification
Hi Ritu Sharma, We have entered the below e-mail id's in the fresh desk. Please check and revert for any further clarifications. Regards, Srujana.M
1,136
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear team, Can you push the Online PRF forms for below 2 employees in HRIS. Kapil S Bharatan - 88875 Ayan De - 88913 Regards, Sandeep Thungaturthy ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,205
5
2
Closed
Sandeep Thungaturthy
Data Correction
Customization
Service Request
null
Separation Management
null
null
2021-03-09T18:51:10+05:30
2021-03-27T11:50:07+05:30
ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com
ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com
iswarya.s@myadrenalin.com
null
null
Service Request
Hi Sandeep Thungaturthy, We understand that the below has to be pushed the Online PRF forms for below 2 employees in HRIS.   Kapil S Bharatan - 88875 Ayan De – 889 We will check the feasibility internally and share you the connection to proceed further. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sandeep Thungaturthy, As discussed, we will check the feasibility to modify  the scheduler - Probation review 537 and the SP to pick the below two employees whose confirmation due has elapsed and to initiate the Confirmation process through backend. Kapil S Bharatan - 88875 Ayan De – 88913 We will check internally with the customization team and update you the same. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sandeep Thungaturthy, Good Morning. ​ Please connect to the below Zoom link, Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting   https://us02web.zoom.us/j/81506930960?pwd=bE5aQ1ZxV2tjbDNyMUxuaHNFR3FmQT09 Meeting ID: 815 0693 0960   Passcode: 7u5A5n Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sandeep Thungaturthy, As discussed over call, we are updating the Confirmation due on date of both the employees to tomorrows date. Kapil S Bharatan - 88875 Ayan De – 88913 So that the scheduler will automatically pick these two employees and initiate the confirmation process. Kindly execute the attached script 1 in Live and also please revert when the confirmation got initiated then we need to update back the Original date with the attached script 2. 1)  Execute the File Name - ConfirmationInitiation-88875&88913 - Script1 2) Around 3:15 P.M the Probation review 537 scheduler will run and please check if the employees confirmation got initiated. 3) After initiation, Please execute the File Name - Script 2 Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Kindly attach the script…please.. , Hi Sandeep Thungaturthy, We have attached already in the below mail and also we have send you a separate mail along with the scripts. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,137
Hi, Find the attached employees we need to unconfirmed settlement , Please do the need full from your end. Once you will done let us know. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:image3eca4e.JPG@55431522.49ac2b02]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> From: Adrenalin eSystems LTD [mailto:myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com] Sent: 08 March 2021 19:59 To: Pradeepa C T Subject: Support Center user activation Warning: The e-mail below is from an external source. Please do not open attachments or click links from an unknown or suspicious origin. Hi Pradeepa C T, A new Adrenalin account has been created for you. Click the url below to activate your account and select a password! https://myadrenalincare.freshdesk.com/register/hhEOvGUzX5GlpY0Erhcs If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us. Regards, Adrenalin
11,206
5
1
Closed
Pradeepa C T
Based on client request we have unconfirmed the settlements.
Product
Service Request
null
Pay process
null
null
2021-03-09T18:56:44+05:30
2021-03-24T20:50:55+05:30
annappa.manjappa@himatsingka.com
annappa.manjappa@himatsingka.com
annappa.manjappa@himatsingka.com
null
null
Service Request
Hi Pradeepa C T, Based on your request, we have unconfirmed the attached employee's settlement. Please check and revert for any further clarifications.  Regards, Srujana Mittapalli
1,138
Dear Jay, As we have already discussed, Parents mediclaim (deducted from salary)exempted twice in Section 80D. Kindly check attached payslip for your kind reference. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
11,207
5
1
Closed
Anoopsingh
Change in tax component formula
Product
Data Correction
null
Tax
null
null
2021-03-10T10:23:32+05:30
2021-03-27T14:48:56+05:30
neerajbhardwaj@globecapital.com
neerajbhardwaj@globecapital.com
neerajbhardwaj@globecapital.com
null
null
Software Problem
Hi Anoopsingh, Kindly join the provided connection to work on the parent medi claim issue exempted twice in feb payroll and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have taken the connection and understood that parents mediclaim excemption was incuded in section 80D and however the same was included in TOT_INVEST component also. Post discussion with you we have removed the same and now the exemption is working fine. Kindly check and let us know the feedbacck. Regards, Jayakrishnan. N Product Support
1,139
Dear Team, Vacancy Code is not reflecting for below combination. Department- Project Management Sub Department - Project Management Designation -Senior Manager-Project Management Grade - M3 Location- HO This combination available in iHRIS or not..Please suggest.. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
11,208
5
2
Closed
shishira
Clarification
Customization
Clarification
null
Requisition Management
null
null
2021-03-10T10:39:37+05:30
2021-03-25T10:48:13+05:30
arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in
arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in
arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com
null
null
Clarification
Hi Sandeep, Good Morning. Kindly help to verify on the below Position combination for which the vacancy is created in iHRIS.  Department- Project Management (OU) Sub Department – Project Management (Department)  Designation –Senior Manager-Project Management Grade – M3 Location- HO  @Shishira  - Please help on sharing the position code/position name to Mr. Sandeep Sir to check further. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,140
Dear Jay, Please check the image display file is missing on birthday notification.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png From: weconnect@globecapital.com [mailto:weconnect@globecapital.com] Sent: Wednesday, March 10, 2021 9:20 AM To: anoopsingh@globecapital.com Subject: Happy Birthday - Anoop Singh Importance: High Dear Anoop Singh, On behalf of the entire company, we wish you an amazing year that ends with accomplishing all the great goals that you have set! Regards, Team HR This is an automatically generated email - Please do not reply to it. If you have any queries please contact HR Team.
11,209
5
1
Closed
Anoopsingh
Clarification Provided
Product
Clarification
null
Personal Data
null
null
2021-03-10T11:09:27+05:30
2021-03-27T14:48:57+05:30
neerajbhardwaj@globecapital.com
neerajbhardwaj@globecapital.com
neerajbhardwaj@globecapital.com
null
null
Software Problem
Hi Anoopsingh, As discussed kindly join the below connection to work on the above query regard to image missing birthday greeting notification. https://fastsupport.gotoassist.com/741377504  Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post analysis we understood that Birthday greeting image is loading properly in mail viewer without any issues. We have also checked in application server and the image is placed in correct path only and the issue with your mail box only. We request you to please check with your IT team regarding the same and revert us for any clarifications on the same. Regards, Jayakrishnan. N Product Support
1,141
Dear Madam, HR is unable to update deployment of Mr.Kirankumar HN (61974) it is giving an spark error " movement already initiated". Transfer approval is received repeatedly after approval also error is seen. Regards, Sowmya
11,210
5
3
Closed
Sowmya
We have checked duplicate records has been created in transfer request. Now we have corrected the same.
Customization
Data Correction
null
Employee Movement
null
null
2021-03-10T14:21:09+05:30
2021-04-30T10:50:03+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:63.0) Gecko/20100101 Firefox/63.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Issue not yet resolved… [cid:image001.png@01D715C7.BD7D2710] Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly “IndusInd Financial Inclusion Limited”) Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai – 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 , Hi Sowmya, Employee Movement form is pending approval:4454.  Please check the forms pending approval and revert for any further clarifications.  ​              Regards, Srujana Mittapalli, -----, Hi Sowmya, The issue has been resolved Regards, Srujana.m
1,142
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, we request you to activate the "NOPAY" paygroup for Project trainee and there is no CTC structure for this paygroup. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,211
5
1
Closed
Balaji Damodaran
Paygroup setup
Product
Service Request
null
Payroll Setup
null
null
2021-03-10T15:15:39+05:30
2021-03-26T15:48:37+05:30
balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com
balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com
balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, balaji.damodaran@intellectdesign.com
null
null
Clarification
Hi Balaji Damodaran, Post observation, we understood that the Compensation structure is not available for this Pay group in Compensation template and only 1 component is being mapped to that Pay group and then the Wage period is in Oct 2014.  We will do the needful from our end and share the updates with you. Regards, Jayakrishnan N, Hi Balaji Damodaran, As discussed we have inactiviated the component which is mapped to the Nopay paygroup in UAT and we request you to please check the same in employee creation form and let us know the feedback. Post confirmation from you we will inactivate the same in live environment. Regards, Jayakrishnan. N Product Support
1,143
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, 01399 Employee separation activity (Sathish Babu Elumalai) triggered to my login portal instead of Vaidyanathan (Emp. No.00873). Hence please change the same and confirm. Given below the scr short for your reference. [cid:image001.png@01D715C1.87DABDD0] Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,212
5
1
Closed
Sujatha
Data correction
Product
Data Correction
null
Separation Management
null
null
2021-03-10T15:26:08+05:30
2021-03-25T18:49:16+05:30
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com
null
null
null
Service Request
Hi Sujatha, From the below description, we understood that the Separation activity of employee 01399   need to moved to 00873 . We will do the needful and share the updates with you. Regards, Jayakrishnan N, Hi Sujatha, As per the request, we have moved the Separation activity of employee 01399 which is pending in your  tray  to  the Employee - Vaidyanathan (Emp. No.00873).  Please check and confirm. Regards, Iswarya.S
1,144
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Currently we have added RM, Employees and other role players to receive the record resignation notifications we need to add the skip level RM's as well in the same email. Please help. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D715CC.8F5D5850] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,213
5
3
Closed
Rishi Ranka
Workflow Defined
Product
Configuration
null
Workflow
null
null
2021-03-10T16:44:42+05:30
2021-03-26T16:47:34+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Rishi Ranka, ​ With reference to our discussion, we have now guided on adding Functional Reporting Authority in Workflow Notifications for Record Resignation form and the same is now reflecting in the dropdown of the workflow.  Regards, Mohammed Wasim Khan, Hi Wasim, Please check today one employee has raised the resignation but email is not marked to the 2nd level manager. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71687.5BE417F0] , Hi Rishi Ranka, We changed the workflow exactly at 5:13 PM, 10-Mar-2021 (Yesterday) and the employees has raised  resignation before the changes hence it has not triggered to Functional reporting, please check for future resignations and confirm us. Regards, Mohammed Wasim Khan, Ok thanks Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7169C.157A3A00]
1,145
Dear Team, Kindly check below details is available in iHRIS master. If yes please share the screen shot. Omkar Manoj Bhat omkarbhat73@gmail.com 90673 9822987789 E-code requested Queue CONTACT DETAILS : Permanent State does not exist Kolhapur ( city name ) 05-Feb-21 Jitender Shyoran jitusheoran@gmail.com 90716 9414346676 E-code requested Queue EDUCATIONAL DETAILS : University does not exist Guru Jhambheshwar University 11-Feb-21 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in
11,214
5
2
Closed
shishira
Clarification
Customization
Clarification
null
Employee Information
null
null
2021-03-10T17:09:04+05:30
2021-03-26T10:49:01+05:30
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in
null
null
Clarification
Hi shishira, We understand that the below details need to  verified in the city mater & University Master for the below candidates, Omkar Manoj  Bhat  Jitender  Shyoran  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, As discussed with Mr. Sandeep Sir, he has already shared the University which is present in the iHRIS master with the screenshot. Also now please check attached screenshot the city - Kolhapur that exists in the iHRIS - City master. Please confirm with the Heptagon team that the Masters in the iHRIS will not be updated in any case as these are the Primary Masters and if any data is incorrect please update in the Heptagon end with the reference of iHRIS Masters. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Ishwarya, Kolhapur place issue available in state. Not in city. Please check the below table. Omkar Manoj Bhat omkarbhat73@gmail.com 90673 9822987789 E-code requested Queue CONTACT DETAILS : Permanent State does not exist Kolhapur ( city name ) 05-Feb-21 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, The Kolhapur is a city and  it is passed in the State field. we have attached the screenshot for the State master in iHRIS. Please check and pass the correct state name from heptagon. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,146
Dear Team, We would want to create new employee id however the employee will not be doing online onboarding. There will be 2 employees reporting to the new joiner. Below are my queries :- > Please confirm without doing onboarding,can the new joiner get access to self service module on home page to raise leave / attendance regularization etc.  > Will the forms pending for approval be available for the new joiner. > His two team member will raise leave  /  attendance regularization, will that request go to him for approval and can he approve the request. > Can the employee access record resignation form Do connect with me for any queries. Regards, Kavita Kamath 9820044981
11,215
5
3
Closed
Kavita Gaurav Kamath
Clarification over the process
Product
Configuration
null
Setup HRMS
null
null
2021-03-10T17:19:25+05:30
2021-03-27T13:50:23+05:30
abhijeet.wagle@ageasfederal.com
abhijeet.wagle@ageasfederal.com
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, With reference to our discussion we will connect shortly for the points mentioned and proceed further for resolution. Regards, Mohammed Wasim Khan, Hi Kavita Gaurav Kamath, With reference to our discussion, since you are using onboarding process, employees who will not be doing onboarding will have to be removed manually from the process post employee creation, it is recommended to go through onboarding process if you don't intend clean up from backend. If at all you require the procedure to be commuted from backend request you to share the list of employee codes who are not preceded for Onboarding, we will do the needful and confirm the same. Regards, Mohammed Wasim Khan, Dear Wasim, Please help assist us with 1 more query as below :- Please note for the new joiner for whome we will be creating emp id without onboarding, the new joiner already has a active email id as “ageas.com.uk” while creating emp id in employee creation, the domain that by default reflects under email id section is “ageasfederal.com” however can we edit the email id as xyz@ageas.com.uk<mailto:xyz@ageas.com.uk> while creating emp id. We will further get the email id configured by our IT team as well. We would want to know if we can edit the email id as xyz@ageas.com.uk<mailto:xyz@ageas.com.uk> while creating emp id & also if employee can get all the relevant notification on HR connect on outlook with email id xyz@ageas.com.uk<mailto:xyz@ageas.com.uk> Please confirm on the same. Do connect with me incase of any queries. Kavita Kamath Junior Manager - HR T: (+91) 022 – 23029200 Extn: 9046 M: (+91) 9820044981| www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Kavita Gaurav Kamath, Please note, we can edit the email id as xyz@ageas.com.uk while creating emp id.   It is possible to edit the email id as xyz@ageas.com.uk while creating emp id & also, the employee will get all the relevant notification on HR  connect on outlook with email id xyz@ageas.com.uk ​ Regards, Mohammed Wasim Khan, Dear Wasim, Thank You for the confirmation Kavita Kamath Junior Manager - HR T: (+91) 022 – 23029200 Extn: 9046 M: (+91) 9820044981| www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
1,147
Kindly get IT Clearance of Puneet Mittal (P0611)  re - opened and move it to Ravinder (P2387) tray.
11,216
5
3
Closed
Pratap Singh
Data correction
Product
Data Correction
null
Employee Information
null
null
2021-03-10T17:27:16+05:30
2021-03-26T13:08:36+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the IT Clearance of Puneet Mittal (P0611)  re - opened and move it to Ravinder (P2387) tray.  We will check and move the transactions. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, While checking the Transaction, it got auto approved for the Separation Activity Approval - IT CLEARANCE ACTIVITY for the Employee -P0611 (Puneet). We cannot reverse the transactions as "Pending" with the Ravinder (P2387) Tray and  they may affect the multiple tables in the database. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, kindly update approval name as well as approval remark similar to that of IT Clearance ARM If query please call to Surendra Kumar, Hi Pratap Singh, As per the request, we will update the approval name as well as approval remark similar to that of IT Clearance ARM of the IT CLEARANCE ACTIVITY for the Employee -P0611 (Puneet) . We will update and revert you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have updated the approval name as well as approval remark similar to that of IT Clearance ARM of the IT CLEARANCE ACTIVITY for the Employee -P0611 (Puneet)   Please check in the Final Closure form and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, As discussed please change approval name also , Hi Pratap Singh, As per the request , we have updated the approver name similar to that of IT Clearance ARM of the IT CLEARANCE ACTIVITY for the Employee -P0611 (Puneet)  ​. ​ Attached the screenshot for your reference. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,148
Dear Team, Please check below university name in iHRIS master. Anushadevi Vasudevan anusha.december94@gmail.com 90834 7094393731 E-code requested Queue EDUCATIONAL DETAILS : University does not exist Mother Teresa Women’s University 16-Feb-21 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Shishira Shetty Sent: 10 March 2021 16:48 To: 'Iswarya Saravanan' <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Cc: Arbaaz Hasan <arbaaz.hasan@exidelife.in>; Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Subject: 1955131 Dear Team, Kindly check below details is available in iHRIS master. If yes please share the screen shot. Omkar Manoj Bhat omkarbhat73@gmail.com<mailto:omkarbhat73@gmail.com> 90673 9822987789 E-code requested Queue CONTACT DETAILS : Permanent State does not exist Kolhapur ( city name ) 05-Feb-21 Jitender Shyoran jitusheoran@gmail.com<mailto:jitusheoran@gmail.com> 90716 9414346676 E-code requested Queue EDUCATIONAL DETAILS : University does not exist Guru Jhambheshwar University 11-Feb-21 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
11,217
4
2
Resolved
shishira
Clarification
Customization
Clarification
null
Employee Information
null
null
2021-03-10T17:40:35+05:30
2021-03-15T19:20:50+05:30
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com
arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in
null
null
Clarification
Hi shishira, While checking the below University in the Master of iHRIS, it is there and also this was mentioned earlier and we have provided the screenshot also. Please check the attached screenshot for your reference. Kindly check from the Heptagon end and if they are passing the wrong value and they need to be update the correct value from the iHRIS Master. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, For below candidates queue movement issues in Heptagon. Please find the logs from Heptagon side. Data available in iHRIS still we are getting the error. Kindly check the issue ASAP. Hi Shishira, Please find the attached logs below. We are sending the details as you requested only. Please check [image.png] [image.png] [image.png] Thanks and Regards, Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, As discussed over call, please share the API log from iHRIS with the same time when the Error occurred. 1) Also while checking the spelling of the University the heptagon is passing wrong value, Heptagon passed value - Guru Jhambheshwar University IHRIS Value - Guru Jhambeshwar University 2) Heptagon is passing the City Name to the State Name as there are only 4 States in iHRIS master. ​ 3) Please check the University Name - Mother Teresa Women's University whether the heptagon is missing the Space.  ​ Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Ishwarya, All case resolved. Only one case is pending. Heptagon passing same university name. Still same error university does not exist. Candidate details: Anushadevi Vasudevan anusha.december94@gmail.com 90834 7094393731 E-code requested Queue EDUCATIONAL DETAILS : University does not exist Mother Teresa Women’s University 16-Feb-21 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, Please check the space in between the University Name once again and also please share the API log from iHRIS at the time of Error to check the value passed into iHRIS and resolve the same. Kindly help. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Ishwarya, PFA. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, Tried to reach you over call, Please share the iHRIS API logs for the below employee during the time when the Error - university doesnot occur exists. As the attached logs are General logs. Please help on this. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, As discussed over call, please share the API log in which the Heptagon is getting the Error. Please share with the Error timings and the file name of the iHRIS API log will start with EXIDELIFE__API with the date and timings. ​Kindly help. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, ​ As discussed over call, please share the API log in which the Heptagon is getting the Error. Please share with the Error timings and the file name of the iHRIS API log will start with EXIDELIFE__API with the date and timings. Kindly help. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,149
Dear Team, We are amazed to see the payslips of all employees for the period from Apr-19 to Jul-19. Employer mediclaim part is reflecting with the monthly gross deduction part due to which net values affected. Please correct the issue and confirm the reason of these changes whereas payroll cycle for the said months are in closed status. Further, the said component is not a deduction type. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
11,218
5
1
Closed
Anoopsingh
Clarification Provided
Product
Clarification
null
Salary
null
null
2021-03-10T18:46:53+05:30
2021-04-04T11:51:29+05:30
kumar.vikas@myadrenalin.com, arup.c@myadrenalin.com, vijaiy.d@myadrenalin.com, neerajbhardwaj@globecapital.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com
null
kumar.vikas@myadrenalin.com, arup.c@myadrenalin.com, vijaiy.d@myadrenalin.com, neerajbhardwaj@globecapital.com
null
null
Software Problem
Hi Anoopsingh, Post discussion with you we understood that have holiday today and hence we will share you the connection by tomorrow to analyze on the reported query on mediclaim part is reflecting with monthly gross of the mentioned employee and will share the updates with you. Regards, Jayakrishnan N Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, ​As discussed over the call, we have shared the connectivity from our end, request you to please join the same (or) let us know your convenient timings to connect, hence accordingly we will share the connection. Thanks and Regards, Dhivya . V, Hi Anoopsingh, Post discussion with you we understood that for the months Apr 2020, May 2020, Jun 2020, Jul 2020  Employer mediclaim part is reflecting with the monthly gross deduction part due to which net values affected and also the months are confirmed we request you to please change the gross income and tax of those employees while filing the tax. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Still not resolved.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, ​Post discussion with you we understood that for the months Apr 2019, May 2019, Jun 2020, Jul 2019  Employer mediclaim part is reflecting with the monthly gross deduction part due to which net values affected and also the months are confirmed and we moved to next fiscal year and patches also promoted and upgrade also happened and it is not possible to identify the cause now.  ​ Hence we request you to please ;et us know if you face any of the issues in upcoming so that we can analyze and update you the same. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,150
Dear Team, Not able to view employee travel expense workflow approval in travel request form. Pl check this 
11,219
5
3
Closed
Madan Mohan
The input based workflow defined forms will not have the workflow predefined. It will populate only on the submission of the form.
Product
Clarification
null
Travel Request
null
null
2021-03-10T19:50:10+05:30
2021-03-26T18:01:21+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, We have checked on the reported query and got to know that the input based workflow is defined for the 'Travel Request' form. For all the forms which has been defined with the input based workflow, we will not be able to fetch the workflow information through 'View workflow information' due to the reason the workflow will be based on the input parameter on submission of the form.  We request you to use the ' Workflow Tracker Report' option  to fetch the workflow information on bulk or 'Workflow tracker' option to fetch the pending forms of individual employees. These two options will provide you the details of the pending forms alone.  We will explain you over the phone call tomorrow in detail for your better understanding.  Regards, Sumithra Ramasamy
1,151
We have created location of "SAGAR" twice but now unable to update the location details of the location. Record already excite is showing. 
11,220
5
3
Closed
Rajendra Pant
Deleted the duplicate location
Product
Data Correction
null
Employee Movement
null
null
2021-03-11T10:00:18+05:30
2021-03-26T12:49:20+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, Team, Please join in the below link we will discuss the reported query https://fastsupport.gotoassist.com/ Key:374719526 Regards, Abirami K, Hi Rajendra Pant, During our analysis, we have found that the location is created twice, we have deleted the duplicate, and Now you can able to update the location details and the same is confirmed over the phone. Regards, Abirami K
1,152
by mistake we have given one emp. code wrong. Instead of 4718 we have given 7418. Is this possible to change this emp. code ? 
11,221
5
3
Closed
Rajendra Pant
Modified the employee code
Product
Data Correction
null
Employee Movement
null
null
2021-03-11T10:02:45+05:30
2021-03-26T12:49:20+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11220, Hi Rajendra Pant, ​ Team, We will check the feasibility of changing the employee code given in the comment and update you on the solution for the same. Regards, Abirami K, Hi Rajendra Pant, As per the discussion, we have modified the given employee code in the system, please check and revert back in case of any clarification. Regards, Abirami K
1,153
Pulling the Goals for all the employees with the current PMS cycle (2020 - 2021).
11,222
5
2
Closed
Sandeep Thungaturthy
Data
Product
Service Request
null
Goal Management
null
null
2021-03-11T12:29:22+05:30
2021-03-11T12:29:23+05:30
null
null
null
null
null
Service Request
created_by: 2043095590673 time: 2021-03-11 06:59:22 UTC
1,154
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Venkat/Saravanan-can you please assist with cleanup of goals for 5132. The goals are set with 0 target and hence cannot be appraised. Please let us know once done. Regards, Amit Sangha [cid:imagec84267.PNG@cccfb7a9.4e868c59]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagef683d3.PNG@caa921ca.45a95ac2]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image89c974.JPG@60f8b077.478b42b8]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Corazon Belleza Sent: 11 March 2021 11:56 To: Amit Sangha Cc: Kritika Kumar Subject: RE: incorrect goals Dear Amit, Please kindly proceed the cleanup for Emp. # 5132, I will ask the manager to apply the correct goal and do the appraisal again. For Emp. # 4320 – his resigned employees. Thank you, Cora [cid:image004.png@01D71675.3E7E7AA0]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image46d46c.PNG@faa9fcd4.45ad82d1]<https://www.facebook.com/RussosUAE> [cid:imagece34e1.PNG@945df877.4aa79d6c]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> CORAZON BELLEZA Division Coordinator M:+971 50 4272557 | T: +971 4 5961891 | Ext: 6407 PO Box:29813, Makeen Bldg, Airport Rd, Dubai [cid:image003.jpg@01D7166C.C09FDBE0]<http://www.russosuae.com/> From: Amit Sangha Sent: Thursday, March 11, 2021 11:39 AM To: Corazon Belleza Cc: Kritika Kumar Subject: incorrect goals Hi Cora-as discussed, we found a couple of cases with incorrect targets (set as 0), we will need to clean up the goals for these staff and start over. Please review and let us know once you are ok with the clean up: Appraisal Calendar EmployeeId Employee Name OU Department Date of Joining Pending With Level KRA Name KRA Description Weightage MEASURE TARGET Appraisal 2020 5132 Abdul Rehman Prime Hospitality LLC Home Delivery 18-Jun-2020 Restaurant Budget Reach the monthly target 50 AMOUNT 0 Appraisal 2020 4320 Judail John Murillo Viernes Prime Hospitality LLC Front of the house 11-Mar-2019 FOOD COST TO LESSEN FC TO 23% 50 PERCENTAGE 0 Regards, Amit Sangha [cid:image001.png@01D7166C.C09FDBE0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D7166C.C09FDBE0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D7166C.C09FDBE0]<http://www.abaninvestment.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,223
5
1
Closed
Amit Sangha
Data Clean up on existing Goals & review data for 5132.
Product
Data Correction
null
Goal Management
null
null
2021-03-11T14:21:49+05:30
2021-03-26T15:48:41+05:30
venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, corazon.belleza@primehospitality.ae
venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, corazon.belleza@primehospitality.ae
ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, corazon.belleza@primehospitality.ae
null
null
Service Request
Dear Amit, As requested we have clean-up the existing data for the reported employee 5132 -  Abdul Rehman, now he can start to Set goals on goal-setting process. Regards, Venkateshwaran
1,155
Dear Team, In the start of March month, we have come across a query where the mails are getting triggered in Mail tables, however not getting triggered in employee's mail box. Post analysis we understood that the size of mail box was very huge where it consisted of 1 crore records, and we did the archival  rectifying the error in the existing Job. We have also restarted the primary server and then updated the outlook server in  SMTP Configurator . Now again on 9th March, it was reported that the transaction approved through email where not happening, and we observed that the password has been updated incorrectly in SMPT with reference to WFA server. We have rectified the same, post which the mails got triggered and transactions approved. Please verify the same and let us know in case of any queries.
11,224
5
1
Closed
Rinoy Sebastin
1 crore records in Mail table and Servers restart has not happened quit some time
Product
Configuration
null
Setup HRMS
null
null
2021-03-11T14:39:50+05:30
2021-03-11T14:39:50+05:30
null
null
null
null
null
Clarification
created_by: 2043044612466 time: 2021-03-11 09:09:50 UTC
1,156
As discussed, kindly provide data as below required for Auditing purpose by today EOD:   Logs for changes in rate of intercity and intracity rates for the period Jan’20 to Mar’20. Logs for change in employee master for the period Jan’20 to Mar’20. This file was shared earlier but the same need to be discussed. Please provide the date of initiation of BGV and uploading BGV reports in HRMS for employees joined during the period Jan’20 to Mar'20 along with status of BGV report. Is there any workflow in HRMS for approving the BGV report, if yes then please provide the same. Exit interview report for the period Jan, 20 to Mar'20 . If report is not available the please provide the same for the following employees as informed by Swaran Mam, the same will be provided by IT team. Date of Leave request by employees for All Leaves period Jan 20 to Mar 20. Interview initiated date and time and feedback Details for some employee post sharing list of employees from our end.   Please let us know on priority in case of any query.
11,225
5
2
Closed
Pratap Singh
Data
Product
Service Request
null
Employee Information
null
null
2021-03-11T15:37:06+05:30
2021-03-11T15:37:06+05:30
surendra.kumar@pnbhousing.com
surendra.kumar@pnbhousing.com
surendra.kumar@pnbhousing.com
null
null
Service Request
created_by: 2043095590673 time: 2021-03-11 10:07:06 UTC
1,157
please provide the following screenshots from HRMS:   Sourcing History Documents history (Pre-joining and post joining ) Background history Tab along with BG reports extracted from HRMS.   Employee details    
11,226
5
2
Closed
Pratap Singh
Data
Product
Service Request
null
Employee Information
null
null
2021-03-11T15:38:22+05:30
2021-03-11T15:38:22+05:30
surendra.kumar@pnbhousing.com
surendra.kumar@pnbhousing.com
surendra.kumar@pnbhousing.com
null
null
Service Request
created_by: 2043095590673 time: 2021-03-11 10:08:22 UTC
1,158
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Venkat-please confirm if this is addressed.. Regards, Amit Sangha [cid:imagebcf423.PNG@665710f5.478e1d6e]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image8c5e8d.PNG@c9db41a8.45bd74f9]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image9f0a11.JPG@9e306555.40bdc3e6]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Amit Sangha Sent: 09 March 2021 10:07 To: 'Saravanan Mani'; Venkateswaran C; Ask Adrenalin Cc: Kritika Kumar; 'Nidheesh Prabhakaran' Subject: appraisals not initiated Hi Saravanan, I was just checking the appraisal report and noticed that some staff were missing from the report..it seems appraisals forms are not mapped to them and they are out of the process. Can you urgently resolve it as they are eligible as per policy to be covered in this appraisal and there is no reason why they were not mapped. Employee Id Employee Name 2905 Rohith Radhakrishnan Nair 3993 Ramy Moustafa Ismail Awad Eladl 4254 Riyaz Mohamed Katapadi 4255 Mahendra Gurung 4258 Bishan Rai 4259 Taquiddin Sayed 4260 Ahmed Majidi 4262 Sayed Haleel Khairallah 4263 Khalid Saleh Al Omari 4264 Om Prakash Adhikari 4266 Mujibur Rahman 4267 Raja Aftab 4268 Mohamed Salman 4269 Yahya Alrajihi 4298 Tamarapalli Narasimha Acharyulu 4574 RAJ NALINBHAI SOLANKI 4705 Sheik Mydeen Thekkuttan Merasimohideen 4750 Aharoon Eedarapilli 4856 PRINCE KUMAR OM PRAKASH 4877 Ziad Assef Dwagy 4966 Prem Kumar Prasad 4968 Madhava Shettigara 4969 Abdur Rehman Islam 4970 Mohammad Abdelraouf Mahmoud Khawaja 4971 Sekar Seeni Ammal 4972 Mohamed Sadique Muthira Paramba 4973 Imran Abdul Gani Khan Dalwai 4974 Musthafa Othavaniyil 4975 Mohammed Bava Mulleria 4976 Mohamed Salah Hamid ElMubarak 4977 Khalid Chinnakkal Abdul Kader 4978 Shafeek Mudavangalavan 4979 Vincent Taguinod Danao 4980 Dilson Victorino Mananghaya 4981 Vishwanatha Kirodian 4982 Mujeeb Rayin Marakkarakath 4983 Shanavas Kuttiparambu Habeeb 4984 Asep Andriyana 4985 Muhammad Paikat 4986 Muhammad Noufal Panolkandi 4987 Nazar Padinharethil 4996 Aneesh Kumar Sukumaran 4997 Mangalore Mohammed Shakoor 5102 Jurgen Arien Joman 5108 Mana Ram Lama 5110 Rubie Joy Saratao 5116 Iriene Johns 5176 Inam Hussain Altaf Hussain Regards, Amit Sangha This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,227
4
1
Resolved
Amit Sangha
already replied by venkat
Product
Clarification
null
Performance Management
null
null
2021-03-11T17:38:18+05:30
2021-04-18T20:19:08+05:30
saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, amit.sangha@abaninvestment.com, deepan.m@myadrenalin.com, noemi.agumboy@tawazon.ae
amit.sangha@abaninvestment.com, saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, nidheesh.k@myadrenalin.com, kritika.kumar@abaninvestment.com, deepan.m@myadrenalin.com, noemi.agumboy@tawazon.ae
kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com
null
null
Clarification
Hi Amit Sangha, Emp code - 2905 Position no : 316356 Name : GCGE-ABU-TRADING-SAL.SALES ACCOUNT MANAGER ​ Position have not mapped in Predefine goals cluster or goal  setting  cluster.  Can you please share the employees list by tagging exact cluster for mapping from our end. Regards, Saravanan Mani Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Tickets with IDs 11191 is merged into this ticket., Merged from ticket 11191 Subject: appraisals not initiated Description: [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan,   I was just checking the appraisal report and noticed that some staff were missing from the report..it seems appraisals forms are not mapped to them and they are out of the process.   Can you urgently resolve it as they are eligible as per policy to be covered in this appraisal and there is no reason why they were not mapped.   Employee Id Employee Name 2905 Rohith Radhakrishnan Nair 3993 Ramy Moustafa Ismail Awad Eladl 4254 Riyaz Mohamed Katapadi 4255 Mahendra Gurung 4258 Bishan Rai 4259 Taquiddin Sayed 4260 Ahmed Majidi 4262 Sayed Haleel Khairallah 4263 Khalid  Saleh Al Omari 4264 Om Prakash Adhikari 4266 Mujibur Rahman 4267 Raja Aftab 4268 Mohamed Salman 4269 Yahya Alrajihi 4298 Tamarapalli Narasimha Acharyulu 4574 RAJ NALINBHAI SOLANKI 4705 Sheik Mydeen Thekkuttan Merasimohideen 4750 Aharoon Eedarapilli 4856 PRINCE KUMAR OM PRAKASH 4877 Ziad Assef Dwagy 4966 Prem Kumar Prasad 4968 Madhava Shettigara 4969 Abdur Rehman Islam 4970 Mohammad Abdelraouf Mahmoud Khawaja 4971 Sekar Seeni Ammal 4972 Mohamed Sadique Muthira Paramba 4973 Imran Abdul Gani Khan Dalwai 4974 Musthafa Othavaniyil 4975 Mohammed Bava Mulleria 4976 Mohamed Salah Hamid ElMubarak 4977 Khalid Chinnakkal Abdul Kader 4978 Shafeek Mudavangalavan 4979 Vincent Taguinod Danao 4980 Dilson Victorino Mananghaya 4981 Vishwanatha Kirodian 4982 Mujeeb Rayin Marakkarakath 4983 Shanavas Kuttiparambu Habeeb 4984 Asep Andriyana 4985 Muhammad Paikat 4986 Muhammad Noufal Panolkandi 4987 Nazar Padinharethil 4996 Aneesh Kumar Sukumaran 4997 Mangalore Mohammed Shakoor 5102 Jurgen Arien Joman 5108 Mana Ram Lama 5110 Rubie Joy Saratao 5116 Iriene Johns 5176 Inam Hussain Altaf Hussain     Regards, Amit Sangha      ABAN INVESTMENT Ghobash Group Operating Companies WWW.ABANINVESTMENT.COM    AMIT SANGHA Group HR Operations Manager M:+971 50 6538636  | T: +971 4 5961800  | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you., Tickets with IDs 11192 is merged into this ticket., Merged from ticket 11192 Subject: RE: appraisals not initiated Description: [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Sorry, refer to this list below:   Employee Id Employee Name 2905 Rohith Radhakrishnan Nair 3993 Ramy Moustafa Ismail Awad Eladl 4254 Riyaz Mohamed Katapadi 4255 Mahendra Gurung 4258 Bishan Rai 4259 Taquiddin Sayed 4260 Ahmed Majidi 4262 Sayed Haleel Khairallah 4263 Khalid  Saleh Al Omari 4264 Om Prakash Adhikari 4266 Mujibur Rahman 4267 Raja Aftab 4268 Mohamed Salman 4269 Yahya Alrajihi 4298 Tamarapalli Narasimha Acharyulu 4574 RAJ NALINBHAI SOLANKI 4705 Sheik Mydeen Thekkuttan Merasimohideen 4750 Aharoon Eedarapilli 4856 PRINCE KUMAR OM PRAKASH 4877 Ziad Assef Dwagy 4966 Prem Kumar Prasad 5102 Jurgen Arien Joman 5108 Mana Ram Lama 5110 Rubie Joy Saratao 5116 Iriene Johns 5176 Inam Hussain Altaf Hussain     Regards, Amit Sangha      ABAN INVESTMENT Ghobash Group Operating Companies WWW.ABANINVESTMENT.COM    AMIT SANGHA Group HR Operations Manager M:+971 50 6538636  | T: +971 4 5961800  | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Amit Sangha Sent: 09 March 2021 10:07 To: 'Saravanan Mani'; Venkateswaran C; Ask Adrenalin Cc: Kritika Kumar; 'Nidheesh Prabhakaran' Subject: appraisals not initiated   Hi Saravanan,   I was just checking the appraisal report and noticed that some staff were missing from the report..it seems appraisals forms are not mapped to them and they are out of the process.   Can you urgently resolve it as they are eligible as per policy to be covered in this appraisal and there is no reason why they were not mapped.   Employee Id Employee Name 2905 Rohith Radhakrishnan Nair 3993 Ramy Moustafa Ismail Awad Eladl 4254 Riyaz Mohamed Katapadi 4255 Mahendra Gurung 4258 Bishan Rai 4259 Taquiddin Sayed 4260 Ahmed Majidi 4262 Sayed Haleel Khairallah 4263 Khalid  Saleh Al Omari 4264 Om Prakash Adhikari 4266 Mujibur Rahman 4267 Raja Aftab 4268 Mohamed Salman 4269 Yahya Alrajihi 4298 Tamarapalli Narasimha Acharyulu 4574 RAJ NALINBHAI SOLANKI 4705 Sheik Mydeen Thekkuttan Merasimohideen 4750 Aharoon Eedarapilli 4856 PRINCE KUMAR OM PRAKASH 4877 Ziad Assef Dwagy 4966 Prem Kumar Prasad 4968 Madhava Shettigara 4969 Abdur Rehman Islam 4970 Mohammad Abdelraouf Mahmoud Khawaja 4971 Sekar Seeni Ammal 4972 Mohamed Sadique Muthira Paramba 4973 Imran Abdul Gani Khan Dalwai 4974 Musthafa Othavaniyil 4975 Mohammed Bava Mulleria 4976 Mohamed Salah Hamid ElMubarak 4977 Khalid Chinnakkal Abdul Kader 4978 Shafeek Mudavangalavan 4979 Vincent Taguinod Danao 4980 Dilson Victorino Mananghaya 4981 Vishwanatha Kirodian 4982 Mujeeb Rayin Marakkarakath 4983 Shanavas Kuttiparambu Habeeb 4984 Asep Andriyana 4985 Muhammad Paikat 4986 Muhammad Noufal Panolkandi 4987 Nazar Padinharethil 4996 Aneesh Kumar Sukumaran 4997 Mangalore Mohammed Shakoor 5102 Jurgen Arien Joman 5108 Mana Ram Lama 5110 Rubie Joy Saratao 5116 Iriene Johns 5176 Inam Hussain Altaf Hussain     Regards, Amit Sangha   This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you., Dear Amit, Appraisal status report generate only Active employees and now we have changed to fetch both Inactive and Active employees. Below 7 employees are reflecting in the report. 2905 5176 4705 3993 4856 4750 4574 Reset of them have not done Goal setting itself for 2020 calendar. 4254 4255 4258 4259 4260 4262 4263 4264 4266 4267 4268 4269 4298 4877 4966 4968 4969 4970 4971 4972 4973 4974 4975 4976 4977 4978 4979 4980 4981 4982 4983 4984 4985 4986 4987 4996 4997 5102 5108 5110 5116 Regards, Deepan.M +91-9940080856 [adrenalin] , Hi Amit, Apologies for the inconvenience. Let me check the below concern and share you the feedback. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please assist with one more issue..for #1900, the line manager is 5355 however his appraisal is directly going to reviewer instead of manager, can you please reroute the form: [cid:image006.jpg@01D718D5.7F996920] Regards, Amit Sangha [cid:image23acd2.PNG@8a507955.439e4b71]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image2e0917.PNG@57f9e876.42b0c1af]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image6a938d.JPG@b0c78978.45991070]<http://www.abaninvestment.com> , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Deepan, My request was not to include inactive staff in the status report, I just highlighted cases where I felt appraisal was not initiated without any reason to exclude them (example 5102)..please remove inactive staff from report. Regards, Amit Sangha [cid:imaged3ca13.PNG@e3b287dc.48b571dd]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagea5a5e4.PNG@ee6af73e.4c8769d8]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5c0986.JPG@6d7db7c9.43828b24]<http://www.abaninvestment.com> , Hi Amit Sangha, As requested we have disabled the Inactive status on the Appraisal Status report and the request to move the Performace review transaction for 1900 to the reporting manager "5355" has been done. Now the form is available for the approval process with "5355". Please check and confirm.  Regards, Venkateshwaran Manager - Adrenalin Support, Tickets with IDs 11258 is merged into this ticket., Merged from ticket 11258 Subject: inactive employees showing in pace appraisal status report Description: [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan,   Inactive employees are again showing in the appraisal status report, please make sure that this is corrected asap as we need accurate reports to close our appraisals:   Employee ID Employee Name 1070 Lakshminaryanan Rajavelu 1315 Shinoj Valiparambil 1317 Shadab Agha 1478 Reni Philip 1599 Hardy Colar 1719 Mubarak Al Otaiba 2587 Joyce Ann Tolentino 3093 Muhammad Naveed 3280 Alberto De Guzman 3461 Gayathry Vannadil 3627 Manikandan Palaniappan 3681 Suresh Kumar 3685 Ramesh Kumar Kannaujia 3728 Mohammad Sarfaraz Ahmad 3731 Syed Kalimullah Syed Abdulla 3777 Kul Prasad Prasai 3797 John Rhey Lugtu 3859 Shaibu Sasidharan Vakkayil 3901 Sara Mohamed Adam 3944 Sunil Sivanandan 4023 SHAMROZ KHAN 4029 KALEEM HUSSAIN 4052 AJIM BASHA LIYAKATHALI 4160 KULDIP SUNIL PATIL 4223 Akhil Mundumannil Kumar 4224 Vishnu Unnikrishnan 4229 Neeraj Vinayak Kulkarni 4292 Rakesh Kumar 4307 Raju B K 4315 Priyanka Shukla 4320 Judail John Murillo Viernes 4327 Hardeep Singh 4353 Benny Stephen 4369 Faiyaj Ahmad 4481 Vijayan Thattil 4572 Ahmed Adel Mahmoud Zaki Raafat 4713 Lea Francielle Nacua Ompoc 4768 Arpitkumar Kishorbhai Patel 4813 Khaled Saeed Ahmad Al Bashtawi 4901 Ahmed Nasr Allah Mahmoud Nassar 4930 Jabbar Dilbas Ansari 5014 Anand Ethirajulu Choudri 5023 Nitin Kumar 5056 Urvi Nitin Shah 5079 Suresh Kami 5124 Tarek Hadad 5139 Jennifer Tupas De Jesus 5157 Yasir Rehman 5160 Fredrick Claudio Samson 5166 Mark Jospeh Varilla Quito 5167 Louie Bagonbon Pallares 5199 Floreza Rodriguez Carreon 5228 Erick Andaya De Vera     Regards, Amit Sangha      ABAN INVESTMENT Ghobash Group Operating Companies WWW.ABANINVESTMENT.COM    AMIT SANGHA Group HR Operations Manager M:+971 50 6538636  | T: +971 4 5961800  | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you., [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Deepan, Can you check why the appraisal is not initiated for 5102, I have raised this concern earlier in the below mail as well and its unresolved.. Regards, Amit Sangha [cid:imagea1a6c8.PNG@2282ebb3.44b003d0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image92a34f.PNG@72ac19a0.48bffe6f]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagecc9ae0.JPG@999b82db.47b5a7e3]<http://www.abaninvestment.com> , Hi Amit, Below mentioned employee(5102) still on probation in the system. Request you to change the employees status and confirm us to run the scheduler from our side. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please run the scheduler, its completed from our end: [cid:image002.jpg@01D71E4B.4257CDB0] Regards, Amit Sangha [cid:imageae5ea2.PNG@14fd998b.44b2836b]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image35e870.PNG@4402e949.408fa6ce]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageef5e19.JPG@78aff588.4783b0a2]<http://www.abaninvestment.com> , ​Hi Amit, We have done the below changes. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan. Can you please move the below staff to competencies instead of KPI forms..thanks! Regards, Amit Sangha [cid:imagebabefd.PNG@b1efb3f3.4bac75ab]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec96825.PNG@2f720884.4eb80fc0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5ce149.JPG@56355639.4d828f4c]<http://www.abaninvestment.com> , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan. Can you please move the below staff to competencies instead of KPI forms..thanks! 4255 Mahendra Gurung 4258 Bishan Rai 4262 Sayed Haleel Khairallah 4263 Khalid Saleh Al Omari 4264 Om Prakash Adhikari 4267 Raja Aftab 4268 Mohamed Salman 4269 Yahya Alrajihi Regards, Amit Sangha [cid:image001.png@01D71E71.42F9BDC0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D71E71.42F9BDC0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D71E71.42F9BDC0]<http://www.abaninvestment.com> [cid:imagee03c94.PNG@69aced29.4ebe242b]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image2ae215.PNG@7c265071.40966123]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageacb10e.JPG@bf507cb3.4d9d1def]<http://www.abaninvestment.com> , Hi Amit, Based on your request , we have moved the below employees to predefined goal. Kindly check and let us know for any clarification. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, please also move the following employee to competencies: - 4249 Yahya Awaji Regards, [cid:image001.png@01D52AA7.6088F0F0] TAWAZON CHEMICAL COMPANY LLC Ghobash Group Operating Companies [cid:image002.png@01D52AA7.6088F0F0] www.tawazon.com NOEMI CANLAS AGUMBOY SR HR OFFICER T: +971 4 3368230/ F: +971 4 3367357 PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E [cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/> , Hi Noemi, Below employee has been moved to pre defined goal. Kindly check and let us know for any changes. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please assist with this urgently? 4254 Riyaz Mohamed Katapadi 4259 Taquiddin Sayed 4260 Ahmed Majidi 4266 Mujibur Rahman These need to be moved to KPIs Regards, Amit Sangha [cid:image49aeb6.PNG@51acc77a.4f8b6475]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image4ab281.PNG@aeb822ad.4bbb4726]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagefa4e56.JPG@89e6dcc7.43bf08f1]<http://www.abaninvestment.com> , Hi Amit, Below employees goals has been moved to KPI. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please check why the following goals are not in line manager access to approve: 4266 Mujibur Rahman – Line manager 4247 Mohammed Haniffa - 4260 Ahmed Majidi – Line Manager 4248 Mohd Aslam Regards, [cid:image001.png@01D52AA7.6088F0F0] TAWAZON CHEMICAL COMPANY LLC Ghobash Group Operating Companies [cid:image002.png@01D52AA7.6088F0F0] www.tawazon.com NOEMI CANLAS AGUMBOY SR HR OFFICER T: +971 4 3368230/ F: +971 4 3367357 PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E [cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/> , Hi Noemi, Please find our feedback on the below employees. 4266 - Goals are already auto approved and Performance Review has been enabled now. 4260 - Employee not yet submitted the goals in the Goal Setting form. Please do check the same. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, 4260 – setting of goals are not enabled. Regards, [cid:image001.png@01D52AA7.6088F0F0] TAWAZON CHEMICAL COMPANY LLC Ghobash Group Operating Companies [cid:image002.png@01D52AA7.6088F0F0] www.tawazon.com NOEMI CANLAS AGUMBOY SR HR OFFICER T: +971 4 3368230/ F: +971 4 3367357 PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E [cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/> , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please extend the goal setting date till 2nd april. Regards, Amit Sangha [cid:imageb18c18.PNG@8ef66406.409c884a]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image1d9c4c.PNG@11a7bbe9.4d81abf8]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagecfefc2.JPG@ae8ad170.45abc445]<http://www.abaninvestment.com> , Hi Amit, Based on your request we have extended the PMS Cycle date. @@Noemi, please verify the goal setting form for 4260 now. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
1,159
In location & Out location is showing blank for 2 employee's for a couple of dates in Clock In Clock Out report.
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Rashmi Deshpande
The employee's in location and out location is empty for the attendance records that have come through biometric integration
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Absence, Time and Attendance
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2021-03-11T18:14:13+05:30
2021-03-18T10:03:35+05:30
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null
Clarification
created_by: 2043020884409 time: 2021-03-11 12:44:13 UTC, Hi Rashmi, As showcased over a remote session, the employee's in location and out location is empty for the attendance records that have come through biometric integration. Hence reflect blank in the CICO report as well. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok thanks for the information.
1,160
Employment type creation
11,229
5
2
Closed
Rishi Ranka
Guided on how to create a new employment type
Product
Clarification
null
Setup HRMS
null
null
2021-03-11T19:04:04+05:30
2021-03-27T09:48:18+05:30
null
null
null
null
null
Clarification
null
1,161
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, There are 5 associates whom we had moved from Vendor Contract to Comquest Payroll as confirmed employment. I had given end of contract in Employee Deactivation under End of contract. When I tried to create fresh record, HRMS shows the following error. [cid:image005.jpg@01D716C4.DB9D5000] Please assists. Regards, Radhakrishnan (RK) [cid:image006.png@01D716C4.DB9D5000] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,230
5
1
Closed
Radhakrishnan Ganesan
Config name provided
Product
Clarification
null
Employee Information
null
null
2021-03-11T19:51:49+05:30
2021-04-08T20:48:36+05:30
deepa.j@bahwancybertek.com, ask.adrenalin@myadrenalin.com, priyadharshini.k@myadrenalin.com, rameshkumar.j@myadrenalin.com
deepa.j@bahwancybertek.com, ask.adrenalin@myadrenalin.com, priyadharshini.k@myadrenalin.com, rameshkumar.j@myadrenalin.com
null
null
null
Clarification
Hi Radhakrishnan Ganesan, Kindly go to Adrenalin configuration Editor form & choose WORKEMAILDUPCHECK configuration name & change the as 'Y'. Post employee creation successful you can revert back to old config. Hope it helps.  Regards, Priyadarshini. K, [cid:image001.png@01D71B70.01F54FA0] Regards, Radhakrishnan (RK) [cid:image002.png@01D71B70.01F54FA0] , Hi, The following setting has already been there. [cid:image001.png@01D71B70.13204CD0] Regards, Radhakrishnan (RK) [cid:image002.png@01D71B70.13204CD0] , Hi Radhakrishnan Ganesan, Can you please confirm if employee is saved in draft, we shall try submitting the employee creation of this employee & check this from our end. Regards, Priyadarshini. K, Hi Radhakrishnan Ganesan, Kindly use remeployed/rehired option as 'Yes' and then provide old employee code in the old employee code field. Post that try submitting the form once. Regards, Priyadarshini. K, Hi Priya, We are encountering the following error. [cid:image001.png@01D71C18.0B09BF60] Regards, Radhakrishnan (RK) [cid:image002.png@01D71C18.0B09BF60] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello Team, Can anyone help us to resolve? [cid:image003.png@01D7203B.A80729C0] Regards, Radhakrishnan (RK) [cid:image004.png@01D7203B.A80729C0] , Hi Radhakrishnan Ganesan, We are working on the below reported concern, we shall update you the status before 1.00PM IST tomorrow.  Regards, Priyadarshini. K, Hi Priyadharshini, This hasn’t been resolved yet. Regards, Radhakrishnan (RK) [cid:image001.png@01D720F9.F2779DF0] , Hi Radhakrishnan Ganesan, Can you please try now we have cleared the queue data which got stuck.  Thanks for screenshot  Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856 Deepan MuruganDeepan Murugan
1,162
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Wrong email trigger of record resignation. Bookmarks is coming but the email content, also RM personal id is marked in the email not sure how did system pickup the personal email id of RM. Please check the issue. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D716C9.633E16D0] From: Mconnect India <mconnect@groupm.com> Sent: 11 March 2021 22:18 To: Makarand Nadkarni <makarand.nadkarni@mindshareworld.com>; Ashutosh Shahane <ashutosh.shahane@mindshareworld.com>; s.ashutosh13@gmail.com Cc: Anish Kohli <Anish.Kohli@mindshareworld.com>; Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com>; Pradeep Kumar1 <pradeep.kumar1@groupm.com>; Payal Shetty <payal.shetty@mindshareworld.com>; Rishi Ranka <rishi.ranka@groupm.com>; Mayur Padale <mayur.padale@groupm.com> Subject: <formname/> of <initiatedforname/> Raised on <initiated_datetime/> has been Approved. Importance: High <formname/> of <initiatedforname/> Raised on <initiated_datetime/> has been Approved by <reporting_manager/> Details: Emp Id: <initiatedfor/> Emp Name: <initiatedforname/> Mail Id: <Initiatedformailid/> Designation: <Initiatedfordesignation/> Grade: <Initiatedforgrade/> Location: <Initiatedforlocation/> Separation Type:<SEPARATION_TYPE/> Resignation Reason: <REASON/> Resignation Letter Date:<LETTER_DATE/> Last Working Date: <LAST_WORKING_DATE/> Remarks:<INITIATORREMARKS> Approver Comments: <approver_comments/> Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,231
5
3
Closed
Rishi Ranka
Wrong mail format attached,changed the workflow and mapped correct mail format
Product
Clarification
null
Setup HRMS
null
null
2021-03-11T22:56:47+05:30
2021-03-27T14:48:58+05:30
ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com
ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com
sarfraaz.siddiqui@groupm.com
null
null
Software Problem
Hi Rishi Ranka, Noted on the reported concern, request you to please connect to the below link to check on why the bookmarks alone are pulled. https://us02web.zoom.us/j/83990403484?pwd=aEpYN2djYzlDdVhBRlNocE9mNmFGQT09 Regards, Mohammed Wasim Khan, Hi Rishi Ranka, Please be informed, we have now mapped the correct format for approval notification, pleASe check for future mail and confirm the status. Regards, Mohammed Wasim Khan
1,163
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We want to set reminders to RM's for record resignation till the LWD is approved by RM in mconnect. Similar we want to set daily reminders for AR and leaves to RM's till the transactions is approved in the system. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D716D1.C29D1790] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,232
5
3
Closed
Rishi Ranka
Add reminder config
Product
Configuration
null
Scheduler
null
null
2021-03-11T23:53:54+05:30
2021-03-27T16:49:16+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Rishi Ranka, Please be informed, if Resignation is pending we can set daily reminders to RM using Add Reminder form also we can set daily reminders for AR and leaves to RM’s till the transactions are approved in the system using the same Add Reminder forms, If assistance needed in the configuration of the same please reach us. Regards, Mohammed Wasim Khan, Hi Wasim, Please check and guide on how to do this config. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7172E.4FFDDA50] , Hi Rishi Ranka, Please be informed, we have set the Reminders for Record Resignation to trigger to RM if the transaction is pending for more than one day, Reminders cannot be set for AR to trigger to RM, we can only set a reminder to trigger to employees who has not approved for more than one day, we have now set this configuration for AR please check for future triggers and confirm us. Regards, Mohammed Wasim Khan, Hi Wasim, Can you show the below config which you have set. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71754.484126C0] , Hi Rishi Ranka, With reference to our discussion, we have now showcased the configurations which were done for the Reminders, request you to please check for future triggers and confirm us. Regards, Mohammed Wasim Khan, Ok thanks Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7175D.A18B3050]
1,164
Hi, Please change the DOJ of the below mentioned employee from 05th March to 06th March 2021. Also rectify his Attendance Calendar. 11540 - Atanu Saha  
11,233
5
3
Closed
Rashmi Deshpande
Backend update
Product
Data Correction
null
Employee Information
null
null
2021-03-12T09:35:35+05:30
2021-03-18T10:03:16+05:30
rashmi.deshpande@houseofanitadongre.com
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, Please connect on the below link to update the DOJ of the said employee https://fastsupport.com/197859987  Regards, Mohammed Wasim Khan, Hi Wasim, Please send Zoom link as Fast Support does not work in our organization., Hi Rashmi Deshpande, Please be informed, we have now updated DOJ and calendar for the said employee, please check and confirm with us. Regards, Mohammed Wasim Khan, Hi, Thanks for the same.
1,165
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay The below mentioned associate's bucket details is not reflecting in the QCR109 report. Staffid EmployeeName A5Q V.S. Vinod L8T Vinay Garg -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,234
5
1
Closed
Balaji Damodaran
QCR report issue
Product
Clarification
null
Job Data
null
null
2021-03-12T09:45:36+05:30
2021-04-06T15:51:06+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Balaji Damodaran, We will check the above query regard to employee not listed in QCR report and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Jay In today report, we have noticed that the below mentioned employees bucket details are not reflecting.  Staffid EmployeeName A5Q V.S. Vinod   L8T Vinay  Garg 1WR Arjuna Rao  Sanapati 1WT Balaji  Ramamurthy 1WU Douglas Kweku  Nyamekye Gaisie 1WV Sindhu  Gone 1WW Rajkamal  Srivastava 1WX Madhusudhan  Auvula 1WY Vinoth  Subramani, Hi Balaji Damodaran, Post analysis we understood that the project category which is mentioned as bucket in QCR report is recevied as NULL from the API and hence the sameis reflecting in the report. ​ Kindly check with your internal team reagrd to the same and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,166
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Have a clarity on registration key and PMS Calendar. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,235
5
2
Closed
Palak sodhi
Clarification
Product
Clarification
null
Performance Management
null
null
2021-03-12T09:54:54+05:30
2021-03-27T19:50:26+05:30
sargam.gupta@ayefin.com, ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, dhivya.v@myadrenalin.com
sargam.gupta@ayefin.com, ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, dhivya.v@myadrenalin.com
vivek.raj@ayefin.com
null
null
Clarification
Hi Palak sodhi, As discussed over call, we will schedule a call to discuss ​and clarify the​ PMS Calendar. We will share the schedule to discuss the same. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, Please share the google Meet to discuss on the PMS related queries. Also as discussed with Sargam, the Key Registration issue for the Employee - AYE5188 is not occurring while we log in and check through the Mobile Application from our end. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Let’s connect at below link for registration key resolution and PMS Calendar Setup: https://meet.google.com/fxq-dubq-djv Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, I have joined the below link, Kindly start the session please. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Please do login to initiate call. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, As discussed over the call, the PMS calendar 2020 - 2021 is configured in the Application. (Cross check and get verified with Sargam as the last year configuration was done by her) Also we have shared the Employees those are eligible for this current calendar, if there are any changes done in the Review details form then you can check in the "Employee Eligibility Report" form. ​  When the Employee eligibility list is confirmed from your end we will run the scheduler through  backend in case if the mails should get triggered to the employees. And if the mails can be triggered to the employees then we will configure the scheduler through Application. @Sargam, Please confirm whether this is done through backend for the Last year PMS cycle. Kindly check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, As discussed, Please find the list of eligible employees and run scheduler from backend for Active/Resigned/Added Cases. One Employee was not reflecting in eligible list which was added by me. So, Please check and confirm the reason. Please run the scheduler from backend and make sure that no mail will get triggered to any employee. Also, Request you to update on registration key which got utilized with which employee code. So, We can revalidate from your database as we have spare web licenses on which our mobile license can’t get exhaust. @Sargam: Please validate calendar setup once as you were managing since two years and share your confirmation for this. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, As discussed over call, We have run the Scheduler through backend and attached the Final Employee List. Please confirm the list of the Employees so that we can run the scheduler and commit. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Attachment is missing. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, As discussed over call, we have initiated the PMS (2020 - 2021) through backend scheduler and it got initiated for all employees except the Employee - AYE4699 as the Region is not mapped. Please check and map the region and confirm for that employee. For Mobile Issue : As discussed over call with our Internal Mobile Team & License team, we understand that the total license procured by AYE is 4050 and the Total Active employee count currently in the system is - 4055. So when trying to login, this error is getting popped up and also this issue can be rectified by renewing the license count. Post discussion with you, we understand that this error is occurring only for the New joining employees and not for the existing employees so we need to buy the license for those cases. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,167
Hi, The failed transaction are available in emp M2802 for employee creation and emp M2480 in offer management. Request you to do the needful at the earliest. Regards, Pinkiiy Raval
11,236
5
3
Closed
Vaishali Raut
designation is NULL and CTC not computed
Product
Service Request
null
Manage Employees
null
null
2021-03-12T10:05:28+05:30
2021-03-22T14:19:24+05:30
pinkiiy.raval@medusind.com
pinkiiy.raval@medusind.com
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session. https://fastsupport.gotoassist.com/232085416 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com Rumana Nasreen Akbar Ali, Hi Vaishali Raut, Please join the below session. https://fastsupport.gotoassist.com/232085416 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the designation was given as blank in the Add Profile screen due to which the transaction moved to Failed Transaction. Now we have corrected the designation. Post that, the employee has created in system. For Make Offer, the  CTC has not been computed in system due to which, while approving it moved to failed transaction because of letter not generated. Now we have computed the CTC and the Make Offer got approved in system and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com, Thank you so much Rumana.
1,168
Hi, We are unable to run video file which is in mp4 format on the multimedia tile. Request you to help us to fix it asap. Regards, Pinkiiy Raval
11,237
5
4
Closed
Vaishali Raut
The video file name has special characters
Product
Clarification
null
Setup HRMS
null
null
2021-03-12T10:07:27+05:30
2021-03-22T14:22:46+05:30
vaishali.raut@medusind.com
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11236, Hi Vaishali Raut, Please join the below session. https://fastsupport.gotoassist.com/232085416 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com, Hi Vaishali Raut, We are working with our internal team for the reported query. Kindly provide us sometimes, we will check and update the status. Internal Reference ID : ADL_2009_21345  Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the File name consists of the special characters in system. Due to which the video was not loaded. Now we have corrected the name and video is getting loaded. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com, Thank you Rumana, but still Play button is not displayed on tile which will guide users to use multimedia tile.
1,169
Dear Team,while adding the associates data in konnect using employee transfer template,Quess QuessQuess (Vendor) is adding the aadhar and pan details (Number).When we download the basic information report, we are unable to find any data of Pan and adhar details,kindly check and confirm why is the details not getting captured.Find the excel and remarks, connect with me on 8169862176 for any further discussions.
11,238
5
3
Closed
Raksha Dayma
null
Product
Clarification
null
Employee Information
null
null
2021-03-12T10:42:18+05:30
2021-04-01T10:57:22+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, ​ We would like to know the exact process which you are following to update the aadhar and PAN and where your vendor got involved into this. We tried reaching you over the phone but the call was left unanswered. Hence, please update or call us back at 7358276857 to discuss on this. Regards, Sumithra Ramasamy, Hi Raksha Dayma, As informed over the phone call, we need exact information on the template which you are using to upload data. Please provide us the required information and exact process you are following to proceed further on this ticket. ​ Thanks, Sumithra., Dear team, Sorry for delay in sending the report as discussed over telephone.Kindly find the attached report and let us know if any clarifications., Dear Sumithra, Kindly call., Raksha Dayma HR Department HDFC ERGO General Insurance Company Limited Mob. : +91 8169862176 Email: Raksha.dayma@hdfcergo.com Experience the convenience. Take it easy with hdfcergo.com , Hi Raksha Dayma, ​ As informed, please use employee basic information template for all the details. The PAN number of the employee is getting updated. but the aadhar number updation option is not available in the 'Employee basic information' update.  We request you to use 'Personal details update' template to upload aadhar number for an employee.  Please reach me for any clarification at 7358276857. Thanks, Sumithra.
1,170
Team  Facing issues with access to forms raised by me... Kindly check & fix this asap. Rgds,
11,239
4
3
Resolved
Madan Mohan
update required in ERM_APPROVAL_DETAILS
Product
Patch Deployment
null
Workflow
null
null
2021-03-12T11:11:01+05:30
2021-03-16T19:01:44+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, ​ We understand that the forms raised by me is throwing internal system error while checking the relocation expenses. We will check the log and provide you an update. Regards, Sumithra Ramasamy, Hi Madan Mohan, The reported issue has been resolved. The employee can access the forms raised by me now. Please check from your end and update us. we did not attach screenshot due to presence of claim amount.  You can reach me at 7358276857 for any clarification. Thanks, Sumithra.
1,171
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, we are unable to reverse LOP days for Jan & Feb '21 for Sundar Dharma Rao (Emp.No.01004). hence please check and reverse the LOP days and confirm to release his Jan (as arrear) & Feb '21 salary. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,240
5
1
Closed
Sujatha
Clarification on LOP days to be paid on current month as arrear
Product
Clarification
null
Salary
null
null
2021-03-12T11:54:30+05:30
2021-03-27T14:48:58+05:30
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, naineshg@efl.global
ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, naineshg@efl.global
naineshg@efl.global
null
null
Clarification
Hi Sujatha, As discussed kindly navigate to arrear days form to nullify the previous month LOP and then submit the changes for the mentioned employee.  Kindly do payprocess and then verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,172
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, Training coordinator Employee no. INM0409 and INM0608 are not able to view details of training courses created and view workflow information. Refer snapshots given below. [cid:image003.jpg@01D71733.2DB470D0] [cid:image001.jpg@01D71735.31D299B0] Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,241
5
3
Closed
Kirti Ghule
Backedn update on customized tables
Customization
Data Correction
null
Training Management
null
null
2021-03-12T11:54:55+05:30
2021-03-27T15:50:34+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Kirti Ghule, Please be informed, we are checking with your IT Team to connecting the servers, once we have successfully connected we will connect with you to discuss and proceed with the query. Regards, Mohammed Wasim Khan ​, Hi Kirti Ghule, Please be informed, the said queries have been resolved and have been confirmed from your end, now the courses created are reflecting under the Training Coordinator. Regards, Mohammed Wasim Khan
1,173
Hi, Need to know from backend about all the forms which go to below mentioned roles for approval in HRMS: PAYFAC PAYHEADFAC FINFAC CLAIMSAPPROVER
11,242
5
2
Closed
Rashmi Deshpande
Service request
Product
Service Request
null
Workflow
null
null
2021-03-12T11:57:30+05:30
2021-03-16T17:41:38+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11233, Hi Rashmi, As discussed, we will connect on Monday(15th March 2021) and provide you the list of workflows in which the mentioned role are used. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi Deshpande, Please let us know your convenient time to assist and provide you the requested workflow info for 2 roles. We will initiate a remote session based on your confirmation. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, ​ Click the link below to start your Zoom session for providing workflow information for 2 specific roles. https://us02web.zoom.us/j/83524438127?pwd=YkExQmdmRi96TDMrbVdYN3BYT3JRdz09 Regards, Gowtham.N Product Support, Hi Rashmi, Please find below the requested information.   Role Name Form name PAYHEADFAC Employee Movement PAYHEADFAC Record Resignation PAYFAC Resignation Pullback PAYFAC Tax Declaration PAYFAC Record Resignation Modify PAYFAC Nomination Scheme Details PAYFAC CompOff Request PAYFAC Record Resignation PAYFAC Associate Deactivation CLAIMSAPPROVER Telephone Reimbursement Claim CLAIMSAPPROVER Driver Salary Claim CLAIMSAPPROVER Car Hire Reimbursement Claim CLAIMSAPPROVER Fuel and Car Maintenance Claim Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, As requested, we have made the role "FINFAC" inactive via the backend as it was not being used in any workflow and not mapped to any modules. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Request you to map Tax Declaration, Associate Deactivation and Record Resignation Modify forms to PAYHEADFAC role., Hi Rashmi, As requested, we have added the "PAYHEADFAC" role in the below-listed workflows. Tax Declaration - As an Approver & to receive notifications. Associate Deactivation - To receive notifications. Record Resignation Modify - To receive notifications. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,174
We wan to change bank type default option to salary account, currently it is showing reimbursement account.
11,243
5
3
Closed
Swati Tendulkar
new requirement to be taken care by cusmization
Product
Patch Deployment
null
Employee Movement
null
null
2021-03-12T11:58:13+05:30
2021-05-11T14:50:21+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, ​ We will check and confirm the bank type to default to shown as Salary instead of reimbursement. Regards, Ramachandran, Dear Sender, I am on leave today Please expect delay in responses. Thanks & Regards, Swati Tendulkar -- Regards, *Swati Tendulkar* Human Resources India Infoline Group *|*Road No. 16 V *|*Plot No. B-23 *|* MIDC Thane Industrial Estate *| *Wagle Estate, Thane- 400 604 Phone: +91 22 41035085* |* IP: 615085 -- ​​*DISCLAIMER:* ​This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.  If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited.​ , Hi Swati Tendulkar, We are working on the bank type change in the bank details form. We will have a connection and close once we have got the modification in aspx. Regards, Ramachandran ​, Hi Swati Tendulkar, ​We have initiated a mail to internal mail for the required change and will let you know once we have done it. Regards, Ramachandran J, Hi Swati Tendulkar, As discussed, Bank Details form is a customized one hence if any changes required on this it needs to be checked for feasibility to incorporate the change request. ​ Please check with Mr. Mandar on this above request. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Swati Tendulkar, As informed to the Mandar Desai, the customization team is working on the changes requested below and they will confirm us once they have completed. We have already initiated mail and will update you on this regards once done. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
1,175
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. initiate goal setting form for below employees and confirm once done. 1. 803001 - JAGANNATH PATTNAIK 2. 891011 - SACHIN KUMAR 3. Divyesh Suthar - 891009 4. Hardik Patel - 891008 Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D71738.13D14C10] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,244
5
1
Closed
Sonali
goal initiated
Product
Clarification
null
Goal Management
null
null
2021-03-12T12:06:18+05:30
2021-03-27T14:49:00+05:30
ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com
null
vijayakumar.k@myadrenalin.com
null
null
Service Request
Hi Sonali, ​ As per request, We will initiate the goals of the reported employees and confirm once the activity completed from our end. Regards, Vijayakumar K, Hi Sonali, ​ For the below query, We have initiated the reported employee's goal from our end, ​ ​And one more employee(803001) Goal already initiated status showing pending for approval, Kindly check your end and share feedback. ​ Regards, Vijayakumar K
1,176
As discussed over call,  for the Employee  - 5188 we have logged in and verified and it is getting logged in without the Error. Please check the video we have send the recorded video through watsapp. Please check and confirm.
11,245
5
1
Closed
Sargam Gupta
Key Registration expired
Product
Clarification
null
null
null
null
2021-03-12T12:30:15+05:30
2021-03-12T12:30:15+05:30
null
null
null
null
null
Clarification
created_by: 2043095590673 time: 2021-03-12 07:00:15 UTC
1,177
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Need assistance in changing the Level 1 - Reporting Authority to Matrix Manager 1 for the "Self Appraisal 2338" process in PMS. Please treat this as urgent. [cid:image001.jpg@01D7173E.624836F0] Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,246
5
3
Closed
Amolika Ajinkya Uplekar
Workflow defined
Product
Configuration
null
Workflow
null
null
2021-03-12T12:51:37+05:30
2021-03-27T13:50:24+05:30
ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com
ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com
nitin.salunke@ageasfederal.com
null
null
Clarification
Hi Amolika Ajinkya Uplekar, With reference to our discussion, we have now assisted in defining the workflow for Self Appraisal form 233b for Level 1, and the same is now submitted successfully, Regards, Mohammed Wasim Khan, Dear Team, Please close the ticket. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
1,178
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, As you aware we are in end of the financial year and we have to do leave truncation activity and PL encashment for this year. Request you to please connect with me for further process. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,247
5
3
Closed
Nitin Salunke
Leave Configuration
Product
Clarification
null
Setup Adrenalin
null
null
2021-03-12T12:57:19+05:30
2021-04-01T13:51:04+05:30
ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com
ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com
vishal.mulgaonkar@ageasfederal.com
null
null
Clarification
Hi Nitin Salunke, Please be informed, we will connect through Zoom and assist in Leave configuration as we have not yet received credentials to connect Arcos. Regards, Mohammed Wasim Khan, Dear Wasim, As discussed please raise the new request to our IT team for ID credential to connect arcos. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Nitin Salunke, With reference to our discussion, we have raised a query to create Arcos ID to connect to Servers, once created we will connect and assist in Leave Configuration. Regards, Mohammed Wasim Khan, Hi Nitin Salunke, Please be informed, we have scheduled the call for Leave Configuration setting on Monday, keeping the Ticket open affects our SLA hence we are closing this ticket, request you to please reopen or create a new ticket on Monday, we will connect and assist on configurations. Thanks for Understanding. Regards ​Wasim,
1,179
Training mails are not reaching to Prarthana
11,248
5
2
Closed
Meghana S M
Pay Group not mapped in Manage Role Player
Product
Clarification
null
Training Management
null
null
2021-03-12T15:20:01+05:30
2021-03-23T15:28:30+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, As per the reported query, we understood that the training mails are not triggering to prarthana in system. Kindly provide us sometimes, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: rumana.n@myadrenalin.com, Course scheduled as below:   · Course Name – Technical Presentation Skills(Mode of schedule – Open for Self-Nomination) Only Preethi and Meghana have received an E-mail but the content is wrong which has picked from Admin Finalization (But we scheduled for Open Nomination) and Prarthana has not received the mail as TRGFAC., Hi Meghana S M, When checking the workflow defined for Course Schedule or Reschedule form,it is defined for Training Fac. In which, Ms. Preethi and you are having all the mappings in the Manage Role Player form. However, Ms. Prarthana doesn't have all the Pay Group mapping due to which she is not receiving all the mails related to Training in the system. ​ And for the Mail Content, in Workflow it is configured as Course Sch Admin Finalization. If you want to change the content, kindly change the same in the Mail Content Builder form. Attaching the Mapping screenshot for Ms. Prarthana for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Al the training Fac are getting mails now. Hence closing the ticket.
1,180
Dear Team,   Kindly resolved on priority.  
11,249
5
2
Closed
Surendra Kumar
UAT license got expired. Latest license key deployed in the UAT Server.
Product
Patch Deployment
null
Setup HRMS
null
null
2021-03-12T15:41:02+05:30
2021-03-12T15:41:03+05:30
pratap.singh@ext.pnbhfl.com
pratap.singh@ext.pnbhfl.com
pratap.singh@ext.pnbhfl.com
null
null
Clarification
created_by: 2043095590673 time: 2021-03-12 10:11:02 UTC
1,181
Dear Team, We have raised earlier service request for mail configuration (mail communication to concern employee) of rejection or partial approval in claims update form. Pl update us if this is bee fixed. Rgds, Madan KUMAR
11,250
5
3
Closed
Madan Mohan
Mail content configured with table bookmark which fetches Partially approved status also for user's reference.
Product
Service Request
Claims & Reimbursement
Claims and Reimbursments
null
null
2021-03-12T16:13:36+05:30
2021-07-07T17:52:16+05:30
admin.executive@npci.org.in, gowtham.n@myadrenalin.com, raju.chavan@npci.org.in, shweta.ghule@npci.org.in
admin.executive@npci.org.in, gowtham.n@myadrenalin.com, raju.chavan@npci.org.in, shweta.ghule@npci.org.in
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11239, Hi Madan Mohan, Based on the query and the mail attached, we got to know that you are facing issues with the mails of the claims update form. We will check this case and will update you. Regards, Sumithra Ramasamy, ​ Hi Madan Mohan, As informed over the phone call, we have made the mail content with the table bookmark for the 'Claims Update'.  The claim update information of the  newly raised claims will mail will be sent with new content. please check and  update us.  Sumithra Ramasamy, Hi Madan Mohan, We were trying to simulate this in UAT and we have dropped mail to Mr. Suresh for the approval of access. We will  keep you updated on this. The default content is still getting triggered. Thanks, Sumithra., Hi Madan Mohan, We have deployed patch in your uat and we have checked this case.however, facing problem with the labels of the table bookmark. we will check with our team and then we will deploy in live.  ​ Thanks, Sumithra., Hi Madan Mohan, We have tested the case in uat and it is working fine. The same has been confirmed from your end. We have forwarded the patch details and requesting for approval to deploy in live. Once approved, we will deploy the patches on live to fix this issue. ​ Thanks, Sumithra., Hi Sunitha, Mail is not received for UAT. Can you pl check this. Thanks, Rgds, Madan ________________________________ , Hi Madan Mohan, This is for your reference. We have updated dummy id. Hence, you cannot receive it in mail. Thanks, Sumithra., Hi Madan Mohan, We have deployed the patch in your live environment. Please note that the claims update notification will have table bookmark as such given in UAT environment.  ​ Please update us for any assistance.  ​ Thanks, Sumithra., Hi Sumithra, We have noted your completion status, however I shall check in live cases & confirm the case scenario. Thanks, Rgds, Madan
1,182
Jinesh Gada (P2698) applied CL from 1st to 3rd March and same is approved by his reporting manager and again  he applied for 4th & 5th March. as per policy more than 3 days CL cannot be applied at one time, CL for 4th & 5th March was submitted successfully. Please check and provide RCA
11,251
5
2
Closed
Pratap Singh
Clarification
Customization
Clarification
null
Absence, Time and Attendance
null
null
2021-03-12T17:34:18+05:30
2021-04-01T18:51:35+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, ​ We understand that the Jinesh Gada (P2698) applied CL from 1st to 3rd March and same is approved by his reporting manager and again  he applied for 4th & 5th March.  But while checking in the "Leave Configuration" form for the Leave Type - CL in the common tab the Maximum days to Apply is given as 5 so as per the configuration it allowed to apply for five days. If the employee raise leave beyond 5 then it will not allow to submit. Please check the attached screenshot of the  leave configuration form for CL leave type and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Please find the CL Policy  total number of days including holidays and weekly off (either prefixed, suffixed or in between) should not exceed five days , Hi Pratap Singh, We will check and update regarding  the Jinesh Gada (P2698) applied CL from 1st to 3rd March and same is approved by his reporting manager and again  he applied for 4th & 5th March.   Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As discussed internally with Mr. Aishwary Singh, while checking the Leave Configuration form for the Leave Type - CL in the Clubbing tab the same leave type is not marked. Attached the screenshot for your reference. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,183
Pls note employee Himanshu Janardan Dave (48319) is not reflecting in employee movement, kindly check it and fix it as it is repeated issue.
11,252
5
3
Closed
Vasudev Tyagi
There were no entries in dynamic fields. We have updated the dynamic fields. Now the mentioned employee is reflecting in employee movement.
Product
Data Correction
null
Employee Information
null
null
2021-03-12T17:44:46+05:30
2021-04-09T16:53:00+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, From the above concern we came to know that the mentioned employee is not reflecting in the employee movement form. We will check and update you. Regards, Veerapandian R, Hi Vasudev Tyagi, We have done the changes for the reported issue. Now the mentioned employee is reflecting in Employee Movement Form. Please check from your end and let us know. Regards, Veerapandian R, Hi Vasudev Tyagi, This issue has been fixed from our end. Please check from your end let us know if the same issue exists. ​ Regards, Veerapandian R
1,184
Please Reject "Resignation pullback" of P449 (Saurabh Sanwaria) refer to screenshot 
11,253
5
3
Closed
Pratap Singh
Clarification
Product
Clarification
null
Separation Management
null
null
2021-03-12T17:51:16+05:30
2021-03-24T14:20:57+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, While checking at the backend, in case if the Resignation Pullback is approved then the Resignation data will be cleared from all the separation Module tables. It is not feasible to reject/reverse the Pullback Transactions that got approved in the Resignation pullback as it got affected in the multiple tables and all data cannot be reversed. Please raise a new resignation request for the Employee - P1449 (Saurabh Sanwaria)  and approve the resignation. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,185
Dear Team, We have created emp id of agency leader ( New joiner) in HR connect, we are able to create the emp id successfully however new joiner is not able to complete onboarding. As a fresher we have a particular (seleted) setup for mandatory forms in onboarding  however it is asking employee to fill the non mandatory forms in onboarding and basis which employee is unable to complete onboarding. Please find attached the setup updated in system for onboarding forms for fresher and also the error that employee is facing while doing onboarding. Request you to get the issue resolved on priority. Do connect with me incase of any queries. Regards, Kavita Kamath 9820044981
11,254
5
3
Closed
Kavita Gaurav Kamath
Updated customized SP 'SP_validate_infoentry_columns_2338'
Customization
Data Correction
null
Setup HRMS
null
null
2021-03-13T16:35:45+05:30
2021-03-30T14:49:56+05:30
abhijeet.wagle@ageasfederal.com, hrsupportnorth@ageasfederal.com, hrsupportsouth@ageasfederal.com, riskcheck@ageasfederal.com
abhijeet.wagle@ageasfederal.com, hrsupportnorth@ageasfederal.com, hrsupportsouth@ageasfederal.com, riskcheck@ageasfederal.com
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, With reference to our discussion, due to some network issue at your end we are unable to work on the reported concern and hence the delay over resolution,once the network is stable we will reconnect and resolve the same. Regards Wasim, Hi Kavita Gaurav Kamath, With reference to our discussion, On-boarding is now successfully completed for the Sandhiya,request you to please check for other new employees and update the status. ​ ​Regards Wasim, Dear Wasim, This is to inform you that we are able to complete onboarding successfully for new joiner Agency Leaders. Issue has been resolved. Kavita Kamath Junior Manager - HR T: (+91) 022 – 23029200 Extn: 9046 M: (+91) 9820044981| www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
1,186
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pls move below activity to Aye0301's queue and remove from others' queue with who it is pending right now. [image: image.png] Looping my HR team to see how support tickets are raised. -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,255
5
1
Closed
Sargam Gupta
Data correction
Product
Data Correction
null
Separation Management
null
null
2021-03-13T17:14:06+05:30
2021-03-30T10:50:03+05:30
ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mihir.thaker@ayefin.com
ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mihir.thaker@ayefin.com
hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mihir.thaker@ayefin.com
null
null
Service Request
Hi Sargam Gupta, As per the request, we will move to  Aye0301's queue and remove from others' queue with who it is pending right now.  We will update and revert you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, As per the request, we have moved the Separation Activity - Supervisor/ Department head of AYE0654 to  Aye0301's queue and remove from others' queue with who it is pending right now.  Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,187
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Venkat/Saravanan, Can you please cleanup the goals for the below staff asap as there are errors in goal setting. Please confirm once done: 3025 Elton DaSilva 2297 Asghar Hussain Regards, Amit Sangha [cid:imaged51f68.PNG@ce1fcb50.43b6db6f]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0eb1a9.PNG@ac9f31cd.4e847fc0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imaged3c74b.JPG@011ad935.4a964bd4]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,256
5
1
Closed
Amit Sangha
Data Clean on Goal Setting process.
Product
Data Correction
null
Goal Management
null
null
2021-03-14T14:05:37+05:30
2021-03-30T10:50:03+05:30
venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, elton.dasilva@abaninvestment.com, tariq.alhosani@jumanenergy.com, bhaskaran.r@myadrenalin.com, amit.sangha@abaninvestment.com
venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, elton.dasilva@abaninvestment.com, tariq.alhosani@jumanenergy.com, bhaskaran.r@myadrenalin.com, amit.sangha@abaninvestment.com
elton.dasilva@abaninvestment.com, tariq.alhosani@jumanenergy.com, bhaskaran.r@myadrenalin.com
null
null
Service Request
Hi Amit, Based on your request we have done the necessary cleanup on the below employees goals. Request you to resubmit and let us know for any changes. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
1,188
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Employees unable to log in on adrenaline HRIS 5.4 application. [Image][Image] Get Outlook for Android<https://aka.ms/ghei36> <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,257
5
4
Closed
Nitin Salunke
upon restarting Application server, services and IIS,mobile application the mobile application is up
Product
Service Request
null
null
null
null
2021-03-14T14:09:53+05:30
2021-03-30T09:48:55+05:30
ask.adrenalin@myadrenalin.com, wasim.khan@myadrenalin.com, sachin.kapoor@ageasfederal.com, sanjay.nayak@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, gowtham.n@myadrenalin.com
ask.adrenalin@myadrenalin.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com
sachin.kapoor@ageasfederal.com, sanjay.nayak@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com
null
null
Service Request
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Get Outlook for Android<https://aka.ms/ghei36> ________________________________ , Hi Nitin Salunke, With reference to our discussion, upon restarting Application server, services and IIS,mobile application is now working fine and the same has been confirmed from your end. Regards Wasim Khan, Dear Wasim, I appreciated to your yesterday work , In holiday you had support to us and resolved the query of mobile application on priority basis. Thus today all the employee are able to mark the attendance on application. Thank you once again ☺ Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
1,189
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Inactive employees are again showing in the appraisal status report, please make sure that this is corrected asap as we need accurate reports to close our appraisals: Employee ID Employee Name 1070 Lakshminaryanan Rajavelu 1315 Shinoj Valiparambil 1317 Shadab Agha 1478 Reni Philip 1599 Hardy Colar 1719 Mubarak Al Otaiba 2587 Joyce Ann Tolentino 3093 Muhammad Naveed 3280 Alberto De Guzman 3461 Gayathry Vannadil 3627 Manikandan Palaniappan 3681 Suresh Kumar 3685 Ramesh Kumar Kannaujia 3728 Mohammad Sarfaraz Ahmad 3731 Syed Kalimullah Syed Abdulla 3777 Kul Prasad Prasai 3797 John Rhey Lugtu 3859 Shaibu Sasidharan Vakkayil 3901 Sara Mohamed Adam 3944 Sunil Sivanandan 4023 SHAMROZ KHAN 4029 KALEEM HUSSAIN 4052 AJIM BASHA LIYAKATHALI 4160 KULDIP SUNIL PATIL 4223 Akhil Mundumannil Kumar 4224 Vishnu Unnikrishnan 4229 Neeraj Vinayak Kulkarni 4292 Rakesh Kumar 4307 Raju B K 4315 Priyanka Shukla 4320 Judail John Murillo Viernes 4327 Hardeep Singh 4353 Benny Stephen 4369 Faiyaj Ahmad 4481 Vijayan Thattil 4572 Ahmed Adel Mahmoud Zaki Raafat 4713 Lea Francielle Nacua Ompoc 4768 Arpitkumar Kishorbhai Patel 4813 Khaled Saeed Ahmad Al Bashtawi 4901 Ahmed Nasr Allah Mahmoud Nassar 4930 Jabbar Dilbas Ansari 5014 Anand Ethirajulu Choudri 5023 Nitin Kumar 5056 Urvi Nitin Shah 5079 Suresh Kami 5124 Tarek Hadad 5139 Jennifer Tupas De Jesus 5157 Yasir Rehman 5160 Fredrick Claudio Samson 5166 Mark Jospeh Varilla Quito 5167 Louie Bagonbon Pallares 5199 Floreza Rodriguez Carreon 5228 Erick Andaya De Vera Regards, Amit Sangha [cid:image02d019.PNG@96846640.43bacb69]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image3d7b1e.PNG@dad8bf29.47a0326c]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image1d3e6e.JPG@4e060a77.41b24976]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,258
5
1
Closed
Amit Sangha
Requested to disable Inactive Status on the report and change the workflow approver.
Product
Data Correction
null
Performance Appraisal
null
null
2021-03-14T14:42:58+05:30
2021-03-15T11:26:11+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, deepan.m@myadrenalin.com
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, deepan.m@myadrenalin.com
bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com
null
null
Service Request
This ticket is closed and merged into ticket 11227
1,190
Dear Team, Employee facing issues in travel expense form where no per diem population is happening. Attached screenshot for your review & ref (Expenses is in saved mode, as per siva that was fixed in earlier issues). Kindly share RCA & fix this issues asap. Rgds, Madan
11,259
5
3
Closed
Madan Mohan
transaction raised before the patch deployment
Product
Patch Deployment
null
Travel Expense
null
null
2021-03-14T23:39:37+05:30
2021-04-07T10:48:45+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11250, Hi Madan Mohan, We understand that you are facing problem in per diem calculation. We have deployed patches on 12 mar 2021. Let us check the transaction date and the records in the system and update you on this. Thanks, Sumithra., Hi Madan Mohan, As mentioned earlier, the travel request has been raised before the deployment of patch. We request you to raise the travel expense transaction for the employee now and check. We have removed the previous expense transaction.  ​ Thanks, Sumithra.
1,191
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls fix this. ---------- Forwarded message --------- From: Nitesh Kumar <nitesh.kumar02@ayefin.com> Date: Mon, Mar 15, 2021 at 8:23 AM Subject: Unable to view details in web HRMS To: Sargam Gupta <sargam.gupta@ayefin.com> Dear Mam, PFB the error screen shot of HRMS where I can’t view the details of the employee. Previously beside the name, there was an arrow been shown where the details can be viewed. Thanks and Regards, *Nitesh Kumar | Asst. Manager - HR | Aye Finance (P) Ltd* Amna Complex,Plot no 298 3rd Floor, PS - Argora, Beside Indian Bank, Old AG Colony, Kadru Ranchi Jharkhand-834002, India Mob: 7428897580 | nitesh.kumar02@ayefin.com | www.ayefin.com -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,260
5
1
Closed
Sargam Gupta
Clarification
Product
Clarification
null
Employee Information
null
null
2021-03-15T10:10:19+05:30
2021-03-30T11:50:24+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Sargam Gupta, We understand  that you can’t view the details of the employee.   Previously beside the name, there was an arrow been shown where the details can be viewed. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, While checking the Employee - AYE4693, Please click the employee profile image and the employees details are getting displayed. ​ Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,192
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check urgently this employees official email ID is not coming in employee dump. E-code 1221 Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Monday, March 08, 2021 1:24 PM To: HR Operation Team Subject: Contact Details change request raised by 1221-Sadiq Kabir on 25-Feb-2021 13:04 has been Approved Importance: High Contact Detailschange request for 1221-Sadiq Kabir raised on 25-Feb-2021 13:04 by 1221-Sadiq Kabir has been Approved by the HR Ops Team Leader on 08-Mar-2021 13:24 with the following comments: Approval Comments: ok Now the changes requested will reflect in the concerned forms on HRIS. Employee Details: Employee ID: 1221 Employee Name: Sadiq Kabir Designation: Sr Manager - Risk Grade: REL - Senior Manager OU: RSL-SHARC-Corporate Location: 7886-Noida Capital Markets Contact Details Form: NEW EMPLOYEE ID NAME PERSONAL MOBILE NUMBER PERSONAL EMAIL WORK EMAIL HOME TELEPHONE WORK TELEPHONE EXTENSION NO FAX NUMBER WORK MOBILE NUMBER New 1221 Sadiq Kabir 9899616021 sadiq.kabir@religare.com<mailto:sadiq.kabir@religare.com> 01204866456 226 9899616021 Current 1221 Sadiq Kabir sadiq.kabir@religare.com<mailto:sadiq.kabir@religare.com> sadiq.kabir@religare.com<mailto:sadiq.kabir@religare.com> 30815226 226 9313401358 NEW CURADD CURADD2 CURADD3 COUNTRY CITY STATE REGION CONTACTNO ZIPCODE New Plot No.B1/64,Flat No A-6 (Top Floor) DLF Colony, Dilshad Extn Part-II Bhoupra, Sahibabad India Ghaziabad UP 201005 Current Plot No.B1/64,Flat No A-6 (Top Floor) DLF Colony, Dilshad Extn Part-II Bhoupra, Sahibabad India Ghaziabad UP 201005 NEW PERMANENT ADDRESS1 PERMANENT ADDRESS2 PERMANENT ADDRESS3 PERMANENT COUNTRY PERMANENT CITY PERMANENT STATE PERMANENT REGION CONTACT NUMBER ZIP CODE New Plot No.B1/64,Flat No A-6 (Top Floor) DLF Colony, Dilshad Extn Part-II Bhoupra, Sahibabad India Ghaziabad Uttar Pradesh 201005 Current Plot No.B1/64,Flat No A-6 (Top Floor) DLF Colony, Dilshad Extn Part-II Bhoupra, Sahibabad India Ghaziabad Uttar Pradesh 201005 Regards, Religare HR . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,261
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Data Correction
null
Employee Information
null
null
2021-03-15T10:31:37+05:30
2021-03-30T12:49:11+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, For the reported query, we will check and update you the status. Thanks & Regards,  Mohamed Moosa A, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the Email Id updated as Null during the Contact details update, now the same has been rectified the database. Please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
1,193
Dear Vijaya Ji, Please find the below path and Upload the Annual PMS letter and category name will be "Annual PMS FY-19-20" and Type will be "Self". C:\Users\Administrator\Desktop\Sandip Chanda Arohan\Annual PMS FY-19-20\Output Thanks, Sandip Chanda 8585059226  
11,262
5
3
Closed
Sandip Chanda
Uploaded the letter
Product
Service Request
null
Letter Request
null
null
2021-03-15T10:53:27+05:30
2021-03-15T12:50:14+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11078, Hi Sandip Chanda, As per request, We have uploaded the "ANNUAL PMS 19-20" from our end, ​ Kindly please check and share feedback.
1,194
We have to initiate Employee Clearance form for below mentioned staff. His reporting authority also submitted the resignation. So we couldn't able to raise the following activity. Kindly raise the same from your and confirm us to proceed further. Employee ID - CCS00198/Anbarasu.A Reporting Manager - CCS00374/Shanoj Devassy To be raised activity name:   Respective Function Data Deactivation/Transfer Exit Feedback by Reporting Manager
11,263
5
2
Closed
Nithya K
Actor change requested
Product
Service Request
null
Separation Management
null
null
2021-03-15T11:00:24+05:30
2021-03-24T16:11:37+05:30
binesh.balakrishnan@cripumps.com, nithya.kalaimani@cripumps.com
binesh.balakrishnan@cripumps.com
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Nithya K, As discussed over the phone, as per product functionality, if the Activity Owner also resigns in system then system will not allow us to raise the Employee Clearance. So requesting you to change the Activity Owner and raise the Employee Clearance. Post changing the Activity Owner from your end, you were able to raise the Employee Clearance in system and also after that, we have changed the Approver Employee Id from the back end. And it has been confirmed from your end. Hence we are changing the ticket status as Pending Customer. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Mentioned data changes has been updated as mentioned.
1,195
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls fix it. Enable Answer Query in ITadmin queue. ---------- Forwarded message --------- From: Prem Prakash <prem.prakash@ayefin.com> Date: Mon, Mar 15, 2021 at 10:30 AM Subject: Option not show "Answer query" To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Mihir Thaker <mihir.thaker@ayefin.com>, Deepak Prajapati < deepak.prajapati@ayefin.com>, Pramod Shrivastav < pramod.shrivastav@ayefin.com> Dear Sargam, We are not able to show the option for the "Answer query". [image: image.png] *Warm Regards......* *Prem Prakash* *- Information Technology, **Aye Finance* *8448488790* | *prem.prakash@ayefin.com* <#m_-2799816429209113308_SignatureSanitizer_inbox/_blank> | *www.ayefin.com <#m_-2799816429209113308_SignatureSanitizer_inbox/_blank>* 7th Floor, Unitech Commercial Tower2, Sec45, Gurgaon-122003 Haryana -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,264
5
2
Closed
Sargam Gupta
Configuration - User group Mapping
Product
Configuration
null
Help Desk
null
null
2021-03-15T11:10:15+05:30
2021-04-03T18:47:55+05:30
ask.adrenalin@myadrenalin.com, pramod.shrivastav@ayefin.com, vivek.raj@ayefin.com
ask.adrenalin@myadrenalin.com, pramod.shrivastav@ayefin.com, vivek.raj@ayefin.com
null
null
null
Service Request
Hi Sargam Gupta, Good Morning.   As discussed over call, Please check now the Answer Query form is getting displayed.   The employee – ITADMIN is not mapped in the “Help desk Reports” group and after mapping it is getting displayed. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] asnwer query forms and NOC forms under forms pending for approval not appearing for ITAdmin. Pls fix asap. ---------- Forwarded message --------- , Hi Pramod, Post Analysis, we have verified from our end and please find the comments below, ​ 1) ITADMIN is having access to the "Answer Query" form as we have logged in and verified. (Attached the screenshot for your reference). 2) ITADMIN does not have access for "Forms Pending for your approval" and please check the attached screenshot and map the "Forms Pending for your approval" form in the Group - HELPDESK REPORT in the "Module Administration" form. (Attached the screenshot for your reference) ​ Please check and confirm. Also please reach us on the below mobile number for any clarifications. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Iswarya, We have access on “Forms Pending for your approval”, but from last 3-4 days we unable to do this. *Thanks & Regards* *Pramod Shrivastav* Manager - IT M :- 8448589977 *Aye Finance (P) Ltd* Sushant Lok Road, Block B, Sector 43 Gurugram, Haryana *, Hi Sargam Gupta, Kindly check now as the Forms Pending for your approval is launching fine. Please  check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,196
Dear Vijaya, As discussed, please upload the New Landing Page in Adrenalin as per attachment. Thanks, Sandip Chanda 8585059226
11,265
5
3
Closed
Sandip Chanda
login page image changed
Product
Service Request
null
Employee Information
null
null
2021-03-15T11:16:46+05:30
2021-03-15T19:27:06+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will change the loading page image and confirm from our end, Further if any clarification please let me know., Hi Sandip Chanda, As per request, We have changed the login page image in the live server from our end. Kindly check your end and share feedback. ​ ​ ​Thanks and Regards vijayakumar k
1,197
We have found employees where "Leave Encashment Exemption" is wrongly calculated for employees in Tax Computation Sheet. Ex employee: 30377
11,266
5
3
Closed
Vicky Shah
pay process done for this employee only for 7 months and not for 10 months and hence discrepancy in calculation
Product
Configuration
null
Tax
null
null
2021-03-15T12:03:25+05:30
2021-03-31T11:48:30+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, As discussed over the call, we will share the connectivity by 4 PM today and analyze the query raised on "Leave Encashment on FNF Settlement Employees"  and resolve the same. Thanks and Regards, Dhivya . V, ​ ​Dear Vicky, As discussed over the call, with reference to the employee 30377, the relieving date of the employee is Mar 2021, and during the calculation of leave encashment we do calculate based on the basic value of last 10 months from May 2020. However in this case, the pay process has been done only till November 2020 (only 7 months), hence this discrepancy happens during calculation of Leave encashment. ​ We have saved the calculation and query in your environment, please do verify once and reach us in case of any concerns.  
1,198
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. initiate goal setting form for Dipak Valendara (Emp id - 800243) [cid:image001.png@01D71996.44A3E720] Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image002.jpg@01D71996.44A3E720] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,267
5
1
Closed
Sonali
Goal initiated
Product
Service Request
null
Goal Management
null
null
2021-03-15T12:25:59+05:30
2021-03-30T13:48:50+05:30
ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com
null
vijayakumar.k@myadrenalin.com
null
null
Service Request
Hi Sonali, ​ As per request, We have initiated the GOAL Setting the reported employee from our end  ​ Kindly check your end and share feedback. ​ Thanks and Regards vijayakumar k
1,199
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, I need Clock in clock out report of last one year for Inactive employees Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71996.DB0B5220] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,268
5
3
Closed
Rishi Ranka
Provided one time report
Product
Clarification
null
Time & Attendance Management
null
null
2021-03-15T12:29:50+05:30
2021-03-30T14:49:56+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Rishi Ranka, With reference to our discussion, we have now provided the required data for one year of Inactive employees and the same has been confirmed from your end. ​ Regards Wasim, Received thnx Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D719AF.7F1012D0]
1,200
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, I need the list of employees for whom the address has been updated or modified post April'2020. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7199D.FE5AEA90] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,269
5
3
Closed
Rishi Ranka
Provided backend one time report
Product
Clarification
null
Personal Data
null
null
2021-03-15T13:20:55+05:30
2021-03-30T14:49:58+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Rishi Ranka, With reference to our discussion, we have now provided the list of employees whose contact details has been modified post 01-Apr-2020. ​ Regards Wasim