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1,101 | Prabh Preet Kaur Juneja (P0085) {HR} not able to see any employees details under " My uploaded document" refer to attached screenshot | 11,170 | 5 | 3 | Closed | Pratap Singh | Clarification - MIS (Management Information System) is not mapped to the PANHRFAC role | Product | Clarification | null | Employee Information | null | null | 2021-03-08T12:04:09+05:30 | 2021-03-18T15:43:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11156, Hi Pratap Singh, We understand that the Prabh Preet Kaur Juneja (P0085) {HR} not able to see any employ... |
1,102 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We would request you to extract the attendance records from 2014 to till date into a folder. For the purpose of Audit. Regards, Sandeep... | 11,171 | 5 | 1 | Closed | Sandeep Thungaturthy | Report - Pulling Attendance Records | Product | Service Request | null | Time & Attendance Management | null | null | 2021-03-08T12:22:43+05:30 | 2021-03-23T15:51:00+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | iswarya.s@myadrenalin.com | null | null | Service Request | Hi Sandeep Thungaturthy, As requested, we will share the Zoom connection post lunch by 3:00 P.M to fetch the Attendance records of all the Employees from JAN 2014. We will share the connection and fetch the Attendance records as requested from your end. Thanks & Regards, Iswarya.S Adrenalin eSystems Li... |
1,103 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Please add “Region” at last in below email format. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourc... | 11,172 | 5 | 3 | Closed | Jatinder Kumar Sharma | GET_ABSENT_DAYS_SP - column add in the bookmark function | Product | Data Correction | null | Setup HRMS | null | null | 2021-03-08T12:36:31+05:30 | 2021-03-23T12:49:25+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the REGION column has been added in the mail content for the "Continuous absenteeism since last 7 days - Intimation of warning letter" through the database. Please check the same from your end and share us your feedback. Int ref: GET_ABSENT_DAYS_SP ... |
1,104 | good morning, I am setting my goals again for Appraisal 2020 due to a typo in target value. while setting the goals i am unable to save the entered target value. please refer to attached screen record and kinldy advise how to proceed. | 11,173 | 5 | 4 | Closed | Sherif | null | null | null | null | null | null | null | 2021-03-08T13:09:58+05:30 | 2021-03-15T13:06:57+05:30 | null | null | null | null | null | null | This ticket is closed and merged into ticket 11164 |
1,105 | Hi, Since last few days Mobile App is capturing 3 minutes ahead of the actual time. Please check and resolve asap. Thanks, Rashmi D 8108813311 | 11,174 | 5 | 4 | Closed | Rashmi Deshpande | Server time is considered correctly. | Product | Clarification | null | null | null | null | 2021-03-08T15:15:23+05:30 | 2021-03-18T10:03:48+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, Click the link below to start your Zoom session to check on the Mobile App time issue. https://us0... |
1,106 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] page error - test asdaasd asddaasd test ticket please ignore Gracias, Varun Kumar S, PMP(r) Project Manager - HRMS [cid:image001.jpg@01D7... | 11,175 | 5 | 2 | Closed | Varun Kumar S | null | null | null | null | null | null | null | 2021-03-08T15:21:29+05:30 | 2021-03-08T15:25:57+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | null | i have a new issue also |
1,107 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls remove from resume bank. From: Farha Naaz Sent: Monday, March 08, 2021 3:31 PM To: Jatinder Kumar Sharma Subject: Please check if below profile ... | 11,176 | 5 | 3 | Closed | Jatinder Kumar Sharma | resume data clean up | Product | Data Correction | null | Resume Parser | null | null | 2021-03-08T15:38:32+05:30 | 2021-03-23T17:50:50+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As per your request, the resume details of the mentioned data (Mobile :8743853090 ) has been cleaned up through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,108 | attached employees raised leaves and same is approved by himself , Please check and share RCA | 11,177 | 5 | 3 | Closed | Pratap Singh | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-08T17:21:43+05:30 | 2021-03-15T18:05:08+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11170, Hi Pratap Singh, We understand that the employees raised leaves and same is approved by himself. ... |
1,109 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Not getting final closure notification email once final closure form is submitted. Regards, Sarfraaz Ahmed Siddiqui Group Head - Talent Oper... | 11,178 | 5 | 3 | Closed | Sarfraaz Ahmed Siddiqui | null | null | null | null | null | null | null | 2021-03-08T17:35:32+05:30 | 2021-03-08T19:59:08+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | null | null |
1,110 | Multiple entries are allowed by same employee for same transaction. Please resolve this bug. | 11,179 | 5 | 1 | Closed | Swati Tendulkar | Showing one record only | Product | Clarification | null | My Information | null | null | 2021-03-08T17:40:57+05:30 | 2021-04-01T16:51:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, As per the attached snap, the employee has done the addition and deletion multiple times a... |
1,111 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We are getting a email from HR on the self appraisal status report error. The below mentioned associate's have completed their self apprais... | 11,180 | 5 | 1 | Closed | Balaji Damodaran | Clarification Provided | Product | Clarification | null | Performance Appraisal | null | null | 2021-03-08T18:52:13+05:30 | 2021-03-24T19:50:20+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | null | null | Software Problem | Hi Balaji Damodaran, As discsused we will check the reported query on self appraisal report showing wrong pending approval and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that for the mentioned associates their self app... |
1,112 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, All notifications from System has stopped since last Friday, kindly check and resolve the issue on priority. Regards, Sarfraaz Ahmed Siddiqui... | 11,181 | 5 | 3 | Closed | Sarfraaz Ahmed Siddiqui | Mail server not getting connected to host(Adrenalin) | Product | Service Request | null | Workflow | null | null | 2021-03-08T20:01:45+05:30 | 2021-03-26T16:47:33+05:30 | ask.adrenalin@myadrenalin.com, rishi.ranka@groupm.com, wasim.khan@myadrenalin.com | ask.adrenalin@myadrenalin.com, rishi.ranka@groupm.com, wasim.khan@myadrenalin.com | rishi.ranka@groupm.com | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Wasim, Please look into the same and resolve ASAP. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floo... |
1,113 | Hi Siva/Gopal, I am unable to access workflow information in claims update form for Employee Rahul Bakshi *which suppose to be Mr Rupesh Acharya. Pl share RCA for audit trail. | 11,182 | 5 | 2 | Closed | Madan Mohan | Transaction raised before assigning approver. Hence, form got auto approved. | Product | Clarification | null | Setup HRMS | null | null | 2021-03-08T20:29:21+05:30 | 2021-03-26T17:50:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, We understand that you could not get the workflow information. On the first level, we have got to... |
1,114 | Dear Team, Sudhipta nayak travel exp for is not having population of per diem (when ticket is not booked but travel itinerary is filled). Rgds, Madan | 11,183 | 5 | 2 | Closed | Madan Mohan | Identified as customization gap | Customization | Patch Deployment | null | Travel Expense | null | null | 2021-03-08T20:35:52+05:30 | 2021-03-30T09:48:54+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11182, Hi Madan Mohan, We understand that the per diem is not getting calculated when iternary is filled. We wi... |
1,115 | Employee NAME- R Vijaykumar Integration failure. Screenshot attached for forms detail | 11,184 | 5 | 2 | Closed | Madan Mohan | d365 system is throwing error. It has to be checked from d365 team. | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-03-08T22:14:23+05:30 | 2021-03-25T11:48:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11183, Hi Madan Mohan, The department of the employee is not present in the D365 system . This has been commu... |
1,116 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change DoJ. Regards, Sargam ---------- Forwarded message --------- From: hr operations <hroperations2@ayefin.com> Date: Thu, Mar 4, 2021, 9:0... | 11,185 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-03-08T23:55:28+05:30 | 2021-03-24T10:47:55+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will update the Employee - AYE6377 DOJ with the below dates, OLD DOJ - 26/02/2021 NEW DOJ - 04/03/2021 Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chenn... |
1,117 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Self appraisal for is reflecting multiple times in the Reviewer que. Kindly help on this. Emp ID; QH5 Reviewer Id: A2W Thanks Ba... | 11,186 | 5 | 1 | Closed | Balaji Damodaran | Cleanup done for mulitple goals showing in approver screen | Product | Data Correction | null | Performance Management | null | null | 2021-03-09T00:10:16+05:30 | 2021-03-24T19:50:21+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Software Problem | Hi Balaji Damodaran, As discussed we will check the above query reagrd to issue in goals showing multiple times in approval screen and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that the mentioned issue with regard to mult... |
1,118 | Dear Team, Unable to reactivate below mentioned employee. Please suggest Emp ID - 85129 Emp Name - Kurra Srinivas Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in... | 11,187 | 5 | 2 | Closed | shishira | Data correction | Customization | Service Request | null | Employee Information | null | null | 2021-03-09T10:47:49+05:30 | 2021-03-26T11:52:19+05:30 | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, dhivya.v@myadrenalin.com | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, dhivya.v@myadrenalin.com | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | null | null | Software Problem | Hi shishira, We understand that the below Emp ID - 85129 & Emp Name - Kurra Srinivas cannot be reinitiated. Please share the log & screenshot of the issue when you are trying to reinitiate the above employee in the iHRIS. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level... |
1,119 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As per Interface Manikandan's (Emp.No. 01514) CL/SL/EL leaves are not allocated correctly and attached leave request scr short along with his... | 11,188 | 5 | 1 | Closed | Sujatha | Data correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-09T10:48:26+05:30 | 2021-03-30T19:51:20+05:30 | naineshg@efl.global, jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | null | Software Problem | Hi Sujatha, We will check the above query regard to leave issue for the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Sujatha, As discussed over the call, we will do the leave credit for employee 01514 for SL and CL. With reference to EL leav... |
1,120 | Hi, UAT Application showing Server Error. [cid:image001.jpg@01D714D2.88E64900] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Indu... | 11,189 | 5 | 1 | Closed | Vinay Singh | Server disk space full | Product | Service Request | null | Application Access Management | null | null | 2021-03-09T10:54:16+05:30 | 2021-03-24T12:49:20+05:30 | null | null | null | null | null | Service Request | Hi Vinay, Click the link below to start your Zoom session to check on the reported UAT application error. https://us02web.zoom.us/j/81918466228?pwd=Z0VCalFQcnB2OVl0M2N0SkQxQjZiZz09 Regards, Gowtham.N, Hi Vinay, As showcased over the remote session, disk space was completely full in the C drive of the UAT a... |
1,121 | Hi Team, As discussed, EL and PRL both are reflecting for the below mentioned employees in leave balance active i reporter, Kindly look into it. AQ020521 Pavan Kumar Choppari AQ020522 Sushma Balu Kale Regards, Ansu Singh | 11,190 | 5 | 3 | Closed | Ansu Singh | Report fetch from leave balance table due to that all the leave types are reflecting | Product | Clarification | null | Time & Attendance Management | null | null | 2021-03-09T11:33:11+05:30 | 2021-03-24T17:49:39+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that EL and PRL both leave types are reflecting for the below mentio... |
1,122 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, I was just checking the appraisal report and noticed that some staff were missing from the report..it seems appraisals forms are not ma... | 11,191 | 5 | 1 | Closed | Amit Sangha | null | null | null | null | null | null | null | 2021-03-09T11:37:25+05:30 | 2021-03-09T19:31:18+05:30 | saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com | saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com | kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com | null | null | null | This ticket is closed and merged into ticket 11192 |
1,123 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Sorry, refer to this list below: Employee Id Employee Name 2905 Rohith Radhakrishnan Nair 3993 Ramy Moustafa Ismail Awad Eladl 4254... | 11,192 | 5 | 1 | Closed | Amit Sangha | null | Product | null | null | Performance Appraisal | null | null | 2021-03-09T11:42:05+05:30 | 2021-03-11T17:42:34+05:30 | saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com | saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com | kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com | null | null | Clarification | This ticket is closed and merged into ticket 11227 |
1,124 | Dear Team, Please re raise the confirmation form to Level 1 Employee Code : C179865 Regards Venkatesh .P | 11,193 | 5 | 2 | Closed | Venkatesh | confirmation reinitiation done from back end | Product | Service Request | null | Confirmation Management | null | null | 2021-03-09T12:21:20+05:30 | 2021-03-24T15:49:02+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and work on the below request of confirmation re-initiation. ... |
1,125 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Recently we have done the Employee Reinitiation for the below 3 employees but still in the Resigned_Employee_GM I-reporter it is reflecting as... | 11,194 | 5 | 2 | Closed | Rishi Ranka | Added condition in SP to not pull Reinitialized data | Product | Service Request | null | Setup Adrenalin | null | null | 2021-03-09T12:33:31+05:30 | 2021-03-25T12:58:49+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | sarfraaz.siddiqui@groupm.com | null | null | Service Request | Hi Rishi Ranka, Please connect on below Link to check and assist on the reported concern where reinitiated employees are reflecting in the report. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards, Mohammed Wasim Khan, Hi Rishi Ranka, As discussed, we have added condition to... |
1,126 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls open below employee's goal setting and annual review. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image0... | 11,195 | 5 | 3 | Closed | Gyanamayee Swain | Open form via back end for mentioned employees to do testing | Product | Service Request | null | Performance Management | null | null | 2021-03-09T12:46:58+05:30 | 2021-03-24T13:49:30+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Employee name: sumathi Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Fo... |
1,127 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, Query related to Training module. There is an error on forms pending for approval page for Mechanical Rotary HOD and Mechanical Static HOD. ... | 11,196 | 5 | 3 | Closed | Kirti Ghule | Latest SP for customized form of Course Creation not deployed,post deployment the issue is rectified
WFS_TRN_COURSEREG_1533 | Customization | Patch Deployment | null | Training Management | null | null | 2021-03-09T13:22:53+05:30 | 2021-03-25T15:49:29+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Kirti Ghule, Noted on your query,where you are facing issues with Form Pending for approval page,we will do the needful and confirm at the earliest. Regards, Mohammed Wasim Khan, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender ... |
1,128 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls resolve it on priority. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] God... | 11,197 | 5 | 3 | Closed | Gyanamayee Swain | Product SP "NEWPMS_GET_CT_REV_GOAL_DETAILS" altered to fetch level 2 comments. | Customization | Patch Deployment | null | Performance Management | null | null | 2021-03-09T14:26:29+05:30 | 2021-03-24T18:50:42+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Gyanamayee Swain, We will connect over the remote session to look into the reported concern in the Mid-year review screen. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As informed, the form is customized for GTFL a... |
1,129 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan/Venkat-please assist with clean up of goals for the below staff as there are some errors observed: EmployeeId Employee Name 5092 ... | 11,198 | 5 | 2 | Closed | Amit Sangha | Clean Up the Review & Goal Setting process for the Employee ID 5092. | Product | Data Correction | null | Performance Management | null | null | 2021-03-09T15:01:52+05:30 | 2021-03-24T19:50:21+05:30 | saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, umair.khan@gcg-es.com, kritika.kumar@abaninvestment.com | saravanan.mani@myadrenalin.com | umair.khan@gcg-es.com, kritika.kumar@abaninvestment.com | saravanan.mani@myadrenalin.com | null | Service Request | Hi Amit Sangha, We have initiated the Clean up activity for the below reported employee. We will update you once we revert back the goals. Regards, Regards, Venkateshwaran Manager - Adrenalin Support, Dear Sender, Today am on a Personal leave, kindly expect some delay in my respon... |
1,130 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Jay As discussed, request you to share the PJ8 Rajaram Ramasamy reporting manager details and effective date. Thanks Balaji.Damodaran | ... | 11,199 | 5 | 1 | Closed | Balaji Damodaran | Backend report | Product | Service Request | null | Job Data | null | null | 2021-03-09T15:55:01+05:30 | 2021-03-24T16:49:47+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, Please find the extrated data from backend with reagard to reporting manager change. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,131 | Event Scheduler of Grace and late early status 2052 | 11,200 | 5 | 3 | Closed | Gaurav Narang | Connection not received | Customization | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-09T16:29:06+05:30 | 2021-03-26T09:47:49+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gaurav Narang, As discussed we will send you a connection to work on the scheduler failure and will share the... |
1,132 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, We want to change the GCF rating from number to words like meets expectation, below and exceed expectations. Can it be possible now. G... | 11,201 | 5 | 2 | Closed | Gyanamayee Swain | Change request | Customization | Clarification | null | Performance Management | null | null | 2021-03-09T17:05:41+05:30 | 2021-03-24T17:49:41+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Gyanamayee, As informed overcall, the requested change in rating reflection in Form & Reports will require development. Hence, it will be considered as a Change request in existing customiation and will be billable. In case, you are ready to get the same done, request you to please get in touch with Revati... |
1,133 | Dear Team, Kindly reopen the confirm settlement of the below mentioned employee:- Emp No Emp Name 10739 Nitin Kumar Regards Abhishek 8240332855 | 11,202 | 5 | 3 | Closed | Argha Ghosh | provided the clarification | Product | Clarification | null | Pay process | null | null | 2021-03-09T17:15:09+05:30 | 2021-03-25T17:49:51+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, Based on the analysis we have found that the given employee settlement confirmed in the month... |
1,134 | Remove matrix manager in system for the employee - 900056 | 11,203 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Product | Service Request | null | Employee Information | null | null | 2021-03-09T18:03:21+05:30 | 2021-03-24T17:49:42+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-03-09 12:33:21 UTC, Close this ticket Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079... |
1,135 | Hi Sujana, As discussed, please register below mentioned users as well: Dharm.vrat@herodfincorp.com Pankaj.gupta@herofincorp.com Dikshant.batra@herofincorp.com Regards Ritu Sharma Lead - Human Resources [image: https://storage.googleapis.com/happierhr_email_signatures/h... | 11,204 | 5 | 1 | Closed | Ritu Sharma | E-mail ids has been added in Fresh desk | Product | Clarification | null | Setup HRMS | null | null | 2021-03-09T18:21:15+05:30 | 2021-03-24T20:50:55+05:30 | null | null | null | null | null | Clarification | Hi Ritu Sharma, We have entered the below e-mail id's in the fresh desk. Please check and revert for any further clarifications. Regards, Srujana.M |
1,136 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear team, Can you push the Online PRF forms for below 2 employees in HRIS. Kapil S Bharatan - 88875 Ayan De - 88913 Regards, Sandeep Thungatur... | 11,205 | 5 | 2 | Closed | Sandeep Thungaturthy | Data Correction | Customization | Service Request | null | Separation Management | null | null | 2021-03-09T18:51:10+05:30 | 2021-03-27T11:50:07+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | iswarya.s@myadrenalin.com | null | null | Service Request | Hi Sandeep Thungaturthy, We understand that the below has to be pushed the Online PRF forms for below 2 employees in HRIS. Kapil S Bharatan - 88875 Ayan De – 889 We will check the feasibility internally and share you the connection to proceed further. Thanks & Regards, Iswarya.S Adrenalin eSystem... |
1,137 | Hi, Find the attached employees we need to unconfirmed settlement , Please do the need full from your end. Once you will done let us know. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:image3eca4e.JPG@55431522.49ac2b02]<https:/... | 11,206 | 5 | 1 | Closed | Pradeepa C T | Based on client request we have unconfirmed the settlements. | Product | Service Request | null | Pay process | null | null | 2021-03-09T18:56:44+05:30 | 2021-03-24T20:50:55+05:30 | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | null | null | Service Request | Hi Pradeepa C T, Based on your request, we have unconfirmed the attached employee's settlement. Please check and revert for any further clarifications. Regards, Srujana Mittapalli |
1,138 | Dear Jay, As we have already discussed, Parents mediclaim (deducted from salary)exempted twice in Section 80D. Kindly check attached payslip for your kind reference. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Mar... | 11,207 | 5 | 1 | Closed | Anoopsingh | Change in tax component formula | Product | Data Correction | null | Tax | null | null | 2021-03-10T10:23:32+05:30 | 2021-03-27T14:48:56+05:30 | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, Kindly join the provided connection to work on the parent medi claim issue exempted twice in feb payroll and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have taken the connection and understood that parents mediclaim excemption was incuded... |
1,139 | Dear Team, Vacancy Code is not reflecting for below combination. Department- Project Management Sub Department - Project Management Designation -Senior Manager-Project Management Grade - M3 Location- HO This combination available in iHRIS or not..Please suggest.. Thanks and Regards, Shishira Shet... | 11,208 | 5 | 2 | Closed | shishira | Clarification | Customization | Clarification | null | Requisition Management | null | null | 2021-03-10T10:39:37+05:30 | 2021-03-25T10:48:13+05:30 | arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com | null | null | Clarification | Hi Sandeep, Good Morning. Kindly help to verify on the below Position combination for which the vacancy is created in iHRIS. Department- Project Management (OU) Sub Department – Project Management (Department) Designation –Senior Manager-Project Management Grade – M3 Location- HO @Shishira - Please ... |
1,140 | Dear Jay, Please check the image display file is missing on birthday notification.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.... | 11,209 | 5 | 1 | Closed | Anoopsingh | Clarification Provided | Product | Clarification | null | Personal Data | null | null | 2021-03-10T11:09:27+05:30 | 2021-03-27T14:48:57+05:30 | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, As discussed kindly join the below connection to work on the above query regard to image missing birthday greeting notification. https://fastsupport.gotoassist.com/741377504 Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post analysis we understood that Birthday greeting i... |
1,141 | Dear Madam, HR is unable to update deployment of Mr.Kirankumar HN (61974) it is giving an spark error " movement already initiated". Transfer approval is received repeatedly after approval also error is seen. Regards, Sowmya | 11,210 | 5 | 3 | Closed | Sowmya | We have checked duplicate records has been created in transfer request. Now we have corrected the same. | Customization | Data Correction | null | Employee Movement | null | null | 2021-03-10T14:21:09+05:30 | 2021-04-30T10:50:03+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:63.0) Gecko/20100101 Firefox/63.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Issue not yet resolved… [cid:image001.png@01D715C7.BD7D2710] Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limit... |
1,142 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, we request you to activate the "NOPAY" paygroup for Project trainee and there is no CTC structure for this paygroup. Tha... | 11,211 | 5 | 1 | Closed | Balaji Damodaran | Paygroup setup | Product | Service Request | null | Payroll Setup | null | null | 2021-03-10T15:15:39+05:30 | 2021-03-26T15:48:37+05:30 | balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, balaji.damodaran@intellectdesign.com | null | null | Clarification | Hi Balaji Damodaran, Post observation, we understood that the Compensation structure is not available for this Pay group in Compensation template and only 1 component is being mapped to that Pay group and then the Wage period is in Oct 2014. We will do the needful from our end and share the updates with you. ... |
1,143 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, 01399 Employee separation activity (Sathish Babu Elumalai) triggered to my login portal instead of Vaidyanathan (Emp. No.00873... | 11,212 | 5 | 1 | Closed | Sujatha | Data correction | Product | Data Correction | null | Separation Management | null | null | 2021-03-10T15:26:08+05:30 | 2021-03-25T18:49:16+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | null | Service Request | Hi Sujatha, From the below description, we understood that the Separation activity of employee 01399 need to moved to 00873 . We will do the needful and share the updates with you. Regards, Jayakrishnan N, Hi Sujatha, As per the request, we have moved the Separation activity of employee 01399 ... |
1,144 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Currently we have added RM, Employees and other role players to receive the record resignation notifications we need to add the skip level RM'... | 11,213 | 5 | 3 | Closed | Rishi Ranka | Workflow Defined | Product | Configuration | null | Workflow | null | null | 2021-03-10T16:44:42+05:30 | 2021-03-26T16:47:34+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, With reference to our discussion, we have now guided on adding Functional Reporting Authority in Workflow Notifications for Record Resignation form and the same is now reflecting in the dropdown of the workflow. Regards, Mohammed Wasim Khan, Hi Wasim, Please check today one employee has r... |
1,145 | Dear Team, Kindly check below details is available in iHRIS master. If yes please share the screen shot. Omkar Manoj Bhat omkarbhat73@gmail.com 90673 9822987789 E-code requested Queue CONTACT DETAILS : Permanent State does not exist Kolhapur ( city name ) 05-Feb-21 Jitender Shyoran ... | 11,214 | 5 | 2 | Closed | shishira | Clarification | Customization | Clarification | null | Employee Information | null | null | 2021-03-10T17:09:04+05:30 | 2021-03-26T10:49:01+05:30 | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | null | null | Clarification | Hi shishira, We understand that the below details need to verified in the city mater & University Master for the below candidates, Omkar Manoj Bhat Jitender Shyoran We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena... |
1,146 | Dear Team, We would want to create new employee id however the employee will not be doing online onboarding. There will be 2 employees reporting to the new joiner. Below are my queries :- > Please confirm without doing onboarding,can the new joiner get access to self service module on home page to raise... | 11,215 | 5 | 3 | Closed | Kavita Gaurav Kamath | Clarification over the process | Product | Configuration | null | Setup HRMS | null | null | 2021-03-10T17:19:25+05:30 | 2021-03-27T13:50:23+05:30 | abhijeet.wagle@ageasfederal.com | abhijeet.wagle@ageasfederal.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, With reference to our discussion we will connect shortly for the points mentioned and pr... |
1,147 | Kindly get IT Clearance of Puneet Mittal (P0611) re - opened and move it to Ravinder (P2387) tray. | 11,216 | 5 | 3 | Closed | Pratap Singh | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-03-10T17:27:16+05:30 | 2021-03-26T13:08:36+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the IT Clearance of Puneet Mittal (P0611) re - opened and move it to Ra... |
1,148 | Dear Team, Please check below university name in iHRIS master. Anushadevi Vasudevan anusha.december94@gmail.com 90834 7094393731 E-code requested Queue EDUCATIONAL DETAILS : University does not exist Mother Teresa Women’s University 16-Feb-21 Thanks and Regards, Shishira Shetty ... | 11,217 | 4 | 2 | Resolved | shishira | Clarification | Customization | Clarification | null | Employee Information | null | null | 2021-03-10T17:40:35+05:30 | 2021-03-15T19:20:50+05:30 | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | null | null | Clarification | Hi shishira, While checking the below University in the Master of iHRIS, it is there and also this was mentioned earlier and we have provided the screenshot also. Please check the attached screenshot for your reference. Kindly check from the Heptagon end and if they are passing the wrong value and they need ... |
1,149 | Dear Team, We are amazed to see the payslips of all employees for the period from Apr-19 to Jul-19. Employer mediclaim part is reflecting with the monthly gross deduction part due to which net values affected. Please correct the issue and confirm the reason of these changes whereas payroll cycle for ... | 11,218 | 5 | 1 | Closed | Anoopsingh | Clarification Provided | Product | Clarification | null | Salary | null | null | 2021-03-10T18:46:53+05:30 | 2021-04-04T11:51:29+05:30 | kumar.vikas@myadrenalin.com, arup.c@myadrenalin.com, vijaiy.d@myadrenalin.com, neerajbhardwaj@globecapital.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | null | kumar.vikas@myadrenalin.com, arup.c@myadrenalin.com, vijaiy.d@myadrenalin.com, neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, Post discussion with you we understood that have holiday today and hence we will share you the connection by tomorrow to analyze on the reported query on mediclaim part is reflecting with monthly gross of the mentioned employee and will share the updates with you. Regards, Jayakrishn... |
1,150 | Dear Team, Not able to view employee travel expense workflow approval in travel request form. Pl check this | 11,219 | 5 | 3 | Closed | Madan Mohan | The input based workflow defined forms will not have the workflow predefined. It will populate only on the submission of the form. | Product | Clarification | null | Travel Request | null | null | 2021-03-10T19:50:10+05:30 | 2021-03-26T18:01:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, We have checked on the reported query and got to know that the input based workflow is defined ... |
1,151 | We have created location of "SAGAR" twice but now unable to update the location details of the location. Record already excite is showing. | 11,220 | 5 | 3 | Closed | Rajendra Pant | Deleted the duplicate location | Product | Data Correction | null | Employee Movement | null | null | 2021-03-11T10:00:18+05:30 | 2021-03-26T12:49:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, Team, Please join in the below link we will discuss the reported query https://fastsupport.... |
1,152 | by mistake we have given one emp. code wrong. Instead of 4718 we have given 7418. Is this possible to change this emp. code ? | 11,221 | 5 | 3 | Closed | Rajendra Pant | Modified the employee code | Product | Data Correction | null | Employee Movement | null | null | 2021-03-11T10:02:45+05:30 | 2021-03-26T12:49:20+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11220, Hi Rajendra Pant, Team, We will check the feasibility of changing the employee code given in the com... |
1,153 | Pulling the Goals for all the employees with the current PMS cycle (2020 - 2021). | 11,222 | 5 | 2 | Closed | Sandeep Thungaturthy | Data | Product | Service Request | null | Goal Management | null | null | 2021-03-11T12:29:22+05:30 | 2021-03-11T12:29:23+05:30 | null | null | null | null | null | Service Request | created_by: 2043095590673 time: 2021-03-11 06:59:22 UTC |
1,154 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Venkat/Saravanan-can you please assist with cleanup of goals for 5132. The goals are set with 0 target and hence cannot be appraised. Please let us k... | 11,223 | 5 | 1 | Closed | Amit Sangha | Data Clean up on existing Goals & review data for 5132. | Product | Data Correction | null | Goal Management | null | null | 2021-03-11T14:21:49+05:30 | 2021-03-26T15:48:41+05:30 | venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, corazon.belleza@primehospitality.ae | venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, corazon.belleza@primehospitality.ae | ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, corazon.belleza@primehospitality.ae | null | null | Service Request | Dear Amit, As requested we have clean-up the existing data for the reported employee 5132 - Abdul Rehman, now he can start to Set goals on goal-setting process. Regards, Venkateshwaran |
1,155 | Dear Team, In the start of March month, we have come across a query where the mails are getting triggered in Mail tables, however not getting triggered in employee's mail box. Post analysis we understood that the size of mail box was very huge where it consisted of 1 crore records, and we did the archival rect... | 11,224 | 5 | 1 | Closed | Rinoy Sebastin | 1 crore records in Mail table and Servers restart has not happened quit some time | Product | Configuration | null | Setup HRMS | null | null | 2021-03-11T14:39:50+05:30 | 2021-03-11T14:39:50+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-03-11 09:09:50 UTC |
1,156 | As discussed, kindly provide data as below required for Auditing purpose by today EOD: Logs for changes in rate of intercity and intracity rates for the period Jan’20 to Mar’20. Logs for change in employee master for the period Jan’20 to Mar’20. This file was shared earlier but the same need to be discussed. Ple... | 11,225 | 5 | 2 | Closed | Pratap Singh | Data | Product | Service Request | null | Employee Information | null | null | 2021-03-11T15:37:06+05:30 | 2021-03-11T15:37:06+05:30 | surendra.kumar@pnbhousing.com | surendra.kumar@pnbhousing.com | surendra.kumar@pnbhousing.com | null | null | Service Request | created_by: 2043095590673 time: 2021-03-11 10:07:06 UTC |
1,157 | please provide the following screenshots from HRMS: Sourcing History Documents history (Pre-joining and post joining ) Background history Tab along with BG reports extracted from HRMS. Employee details | 11,226 | 5 | 2 | Closed | Pratap Singh | Data | Product | Service Request | null | Employee Information | null | null | 2021-03-11T15:38:22+05:30 | 2021-03-11T15:38:22+05:30 | surendra.kumar@pnbhousing.com | surendra.kumar@pnbhousing.com | surendra.kumar@pnbhousing.com | null | null | Service Request | created_by: 2043095590673 time: 2021-03-11 10:08:22 UTC |
1,158 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Venkat-please confirm if this is addressed.. Regards, Amit Sangha [cid:imagebcf423.PNG@665710f5.478e1d6e]<http://www.abaninvestment.com> ... | 11,227 | 4 | 1 | Resolved | Amit Sangha | already replied by venkat | Product | Clarification | null | Performance Management | null | null | 2021-03-11T17:38:18+05:30 | 2021-04-18T20:19:08+05:30 | saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, amit.sangha@abaninvestment.com, deepan.m@myadrenalin.com, noemi.agumboy@tawazon.ae | amit.sangha@abaninvestment.com, saravanan.mani@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, nidheesh.k@myadrenalin.com, kritika.kumar@abaninvestment.com, deepan.m@myadrenalin.com, noemi.agumboy@tawazon.ae | kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com | null | null | Clarification | Hi Amit Sangha, Emp code - 2905 Position no : 316356 Name : GCGE-ABU-TRADING-SAL.SALES ACCOUNT MANAGER Position have not mapped in Predefine goals cluster or goal setting cluster. Can you please share the employees list by tagging exact cluster for mapping from our end. Regards, Saravanan Mani ... |
1,159 | In location & Out location is showing blank for 2 employee's for a couple of dates in Clock In Clock Out report. | 11,228 | 5 | 3 | Closed | Rashmi Deshpande | The employee's in location and out location is empty for the attendance records that have come through biometric integration | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-11T18:14:13+05:30 | 2021-03-18T10:03:35+05:30 | null | null | null | null | null | Clarification | created_by: 2043020884409 time: 2021-03-11 12:44:13 UTC, Hi Rashmi, As showcased over a remote session, the employee's in location and out location is empty for the attendance records that have come through biometric integration. Hence reflect blank in the CICO report as well. Regards, Gowtham. N Product Supp... |
1,160 | Employment type creation | 11,229 | 5 | 2 | Closed | Rishi Ranka | Guided on how to create a new employment type | Product | Clarification | null | Setup HRMS | null | null | 2021-03-11T19:04:04+05:30 | 2021-03-27T09:48:18+05:30 | null | null | null | null | null | Clarification | null |
1,161 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, There are 5 associates whom we had moved from Vendor Contract to Comquest Payroll as confirmed employment. I had given end of contract in Empl... | 11,230 | 5 | 1 | Closed | Radhakrishnan Ganesan | Config name provided | Product | Clarification | null | Employee Information | null | null | 2021-03-11T19:51:49+05:30 | 2021-04-08T20:48:36+05:30 | deepa.j@bahwancybertek.com, ask.adrenalin@myadrenalin.com, priyadharshini.k@myadrenalin.com, rameshkumar.j@myadrenalin.com | deepa.j@bahwancybertek.com, ask.adrenalin@myadrenalin.com, priyadharshini.k@myadrenalin.com, rameshkumar.j@myadrenalin.com | null | null | null | Clarification | Hi Radhakrishnan Ganesan, Kindly go to Adrenalin configuration Editor form & choose WORKEMAILDUPCHECK configuration name & change the as 'Y'. Post employee creation successful you can revert back to old config. Hope it helps. Regards, Priyadarshini. K, [cid:image001.png@01D71B70.01F54FA0] Regards, Rad... |
1,162 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Wrong email trigger of record resignation. Bookmarks is coming but the email content, also RM personal id is marked in the email not sure how did syste... | 11,231 | 5 | 3 | Closed | Rishi Ranka | Wrong mail format attached,changed the workflow and mapped correct mail format | Product | Clarification | null | Setup HRMS | null | null | 2021-03-11T22:56:47+05:30 | 2021-03-27T14:48:58+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | sarfraaz.siddiqui@groupm.com | null | null | Software Problem | Hi Rishi Ranka, Noted on the reported concern, request you to please connect to the below link to check on why the bookmarks alone are pulled. https://us02web.zoom.us/j/83990403484?pwd=aEpYN2djYzlDdVhBRlNocE9mNmFGQT09 Regards, Mohammed Wasim Khan, Hi Rishi Ranka, Please be informed, we have now mapped th... |
1,163 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We want to set reminders to RM's for record resignation till the LWD is approved by RM in mconnect. Similar we want to set daily reminders for AR ... | 11,232 | 5 | 3 | Closed | Rishi Ranka | Add reminder config | Product | Configuration | null | Scheduler | null | null | 2021-03-11T23:53:54+05:30 | 2021-03-27T16:49:16+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, Please be informed, if Resignation is pending we can set daily reminders to RM using Add Reminder form also we can set daily reminders for AR and leaves to RM’s till the transactions are approved in the system using the same Add Reminder forms, If assistance needed in the configuration of the same ... |
1,164 | Hi, Please change the DOJ of the below mentioned employee from 05th March to 06th March 2021. Also rectify his Attendance Calendar. 11540 - Atanu Saha | 11,233 | 5 | 3 | Closed | Rashmi Deshpande | Backend update | Product | Data Correction | null | Employee Information | null | null | 2021-03-12T09:35:35+05:30 | 2021-03-18T10:03:16+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, Please connect on the below link to update the DOJ of the said employee https://fastsuppor... |
1,165 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay The below mentioned associate's bucket details is not reflecting in the QCR109 report. Staffid EmployeeName A5Q V.S. Vinod L8T Vinay ... | 11,234 | 5 | 1 | Closed | Balaji Damodaran | QCR report issue | Product | Clarification | null | Job Data | null | null | 2021-03-12T09:45:36+05:30 | 2021-04-06T15:51:06+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Balaji Damodaran, We will check the above query regard to employee not listed in QCR report and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Jay In today report, we have noticed that the below mentioned employees bucket details are not reflecting. ... |
1,166 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Have a clarity on registration key and PMS Calendar. Thanks & Regards Palak Sodhi HR Department Aye Fin... | 11,235 | 5 | 2 | Closed | Palak sodhi | Clarification | Product | Clarification | null | Performance Management | null | null | 2021-03-12T09:54:54+05:30 | 2021-03-27T19:50:26+05:30 | sargam.gupta@ayefin.com, ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, dhivya.v@myadrenalin.com | sargam.gupta@ayefin.com, ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, dhivya.v@myadrenalin.com | vivek.raj@ayefin.com | null | null | Clarification | Hi Palak sodhi, As discussed over call, we will schedule a call to discuss and clarify the PMS Calendar. We will share the schedule to discuss the same. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruser... |
1,167 | Hi, The failed transaction are available in emp M2802 for employee creation and emp M2480 in offer management. Request you to do the needful at the earliest. Regards, Pinkiiy Raval | 11,236 | 5 | 3 | Closed | Vaishali Raut | designation is NULL and CTC not computed | Product | Service Request | null | Manage Employees | null | null | 2021-03-12T10:05:28+05:30 | 2021-03-22T14:19:24+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session. https://fastsupport.gotoassist.com/232085416 Thanks and regards ... |
1,168 | Hi, We are unable to run video file which is in mp4 format on the multimedia tile. Request you to help us to fix it asap. Regards, Pinkiiy Raval | 11,237 | 5 | 4 | Closed | Vaishali Raut | The video file name has special characters | Product | Clarification | null | Setup HRMS | null | null | 2021-03-12T10:07:27+05:30 | 2021-03-22T14:22:46+05:30 | vaishali.raut@medusind.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11236, Hi Vaishali Raut, Please join the below session. https://fastsupport.gotoassist.com/232085416 Thanks and... |
1,169 | Dear Team,while adding the associates data in konnect using employee transfer template,Quess QuessQuess (Vendor) is adding the aadhar and pan details (Number).When we download the basic information report, we are unable to find any data of Pan and adhar details,kindly check and confirm why is the details not getting ca... | 11,238 | 5 | 3 | Closed | Raksha Dayma | null | Product | Clarification | null | Employee Information | null | null | 2021-03-12T10:42:18+05:30 | 2021-04-01T10:57:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, We would like to know the exact process which you are following to update the aadhar and PA... |
1,170 | Team Facing issues with access to forms raised by me... Kindly check & fix this asap. Rgds, | 11,239 | 4 | 3 | Resolved | Madan Mohan | update required in ERM_APPROVAL_DETAILS | Product | Patch Deployment | null | Workflow | null | null | 2021-03-12T11:11:01+05:30 | 2021-03-16T19:01:44+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, We understand that the forms raised by me is throwing internal system error while checking th... |
1,171 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, we are unable to reverse LOP days for Jan & Feb '21 for Sundar Dharma Rao (Emp.No.01004). hence please check and reverse the L... | 11,240 | 5 | 1 | Closed | Sujatha | Clarification on LOP days to be paid on current month as arrear | Product | Clarification | null | Salary | null | null | 2021-03-12T11:54:30+05:30 | 2021-03-27T14:48:58+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, naineshg@efl.global | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, naineshg@efl.global | naineshg@efl.global | null | null | Clarification | Hi Sujatha, As discussed kindly navigate to arrear days form to nullify the previous month LOP and then submit the changes for the mentioned employee. Kindly do payprocess and then verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,172 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, Training coordinator Employee no. INM0409 and INM0608 are not able to view details of training courses created and view workflow information. R... | 11,241 | 5 | 3 | Closed | Kirti Ghule | Backedn update on customized tables | Customization | Data Correction | null | Training Management | null | null | 2021-03-12T11:54:55+05:30 | 2021-03-27T15:50:34+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Kirti Ghule, Please be informed, we are checking with your IT Team to connecting the servers, once we have successfully connected we will connect with you to discuss and proceed with the query. Regards, Mohammed Wasim Khan , Hi Kirti Ghule, Please be informed, the said queries have been resolved and have be... |
1,173 | Hi, Need to know from backend about all the forms which go to below mentioned roles for approval in HRMS: PAYFAC PAYHEADFAC FINFAC CLAIMSAPPROVER | 11,242 | 5 | 2 | Closed | Rashmi Deshpande | Service request | Product | Service Request | null | Workflow | null | null | 2021-03-12T11:57:30+05:30 | 2021-03-16T17:41:38+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11233, Hi Rashmi, As discussed, we will connect on Monday(15th March 2021) and provide you the list of ... |
1,174 | We wan to change bank type default option to salary account, currently it is showing reimbursement account. | 11,243 | 5 | 3 | Closed | Swati Tendulkar | new requirement to be taken care by cusmization | Product | Patch Deployment | null | Employee Movement | null | null | 2021-03-12T11:58:13+05:30 | 2021-05-11T14:50:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, We will check and confirm the bank type to default to shown as Salary instead of reim... |
1,175 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. initiate goal setting form for below employees and confirm once done. 1. 803001 - JAGANNATH PATTNAIK 2. 891011 - SACHIN KUMAR 3... | 11,244 | 5 | 1 | Closed | Sonali | goal initiated | Product | Clarification | null | Goal Management | null | null | 2021-03-12T12:06:18+05:30 | 2021-03-27T14:49:00+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | null | vijayakumar.k@myadrenalin.com | null | null | Service Request | Hi Sonali, As per request, We will initiate the goals of the reported employees and confirm once the activity completed from our end. Regards, Vijayakumar K, Hi Sonali, For the below query, We have initiated the reported employee's goal from our end, And one more employee(803001) Goal already initiate... |
1,176 | As discussed over call, for the Employee - 5188 we have logged in and verified and it is getting logged in without the Error. Please check the video we have send the recorded video through watsapp. Please check and confirm. | 11,245 | 5 | 1 | Closed | Sargam Gupta | Key Registration expired | Product | Clarification | null | null | null | null | 2021-03-12T12:30:15+05:30 | 2021-03-12T12:30:15+05:30 | null | null | null | null | null | Clarification | created_by: 2043095590673 time: 2021-03-12 07:00:15 UTC |
1,177 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Need assistance in changing the Level 1 - Reporting Authority to Matrix Manager 1 for the "Self Appraisal 2338" process in PMS. Please treat... | 11,246 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Workflow defined | Product | Configuration | null | Workflow | null | null | 2021-03-12T12:51:37+05:30 | 2021-03-27T13:50:24+05:30 | ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com | ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com | nitin.salunke@ageasfederal.com | null | null | Clarification | Hi Amolika Ajinkya Uplekar, With reference to our discussion, we have now assisted in defining the workflow for Self Appraisal form 233b for Level 1, and the same is now submitted successfully, Regards, Mohammed Wasim Khan, Dear Team, Please close the ticket. Amolika Uple... |
1,178 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, As you aware we are in end of the financial year and we have to do leave truncation activity and PL encashment for this year. Request ... | 11,247 | 5 | 3 | Closed | Nitin Salunke | Leave Configuration | Product | Clarification | null | Setup Adrenalin | null | null | 2021-03-12T12:57:19+05:30 | 2021-04-01T13:51:04+05:30 | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com | vishal.mulgaonkar@ageasfederal.com | null | null | Clarification | Hi Nitin Salunke, Please be informed, we will connect through Zoom and assist in Leave configuration as we have not yet received credentials to connect Arcos. Regards, Mohammed Wasim Khan, Dear Wasim, As discussed please raise the new request to our IT team for ID credential to connect arcos. Nitin Salu... |
1,179 | Training mails are not reaching to Prarthana | 11,248 | 5 | 2 | Closed | Meghana S M | Pay Group not mapped in Manage Role Player | Product | Clarification | null | Training Management | null | null | 2021-03-12T15:20:01+05:30 | 2021-03-23T15:28:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, As per the reported query, we understood that the training mails are not triggering to prarth... |
1,180 | Dear Team, Kindly resolved on priority. | 11,249 | 5 | 2 | Closed | Surendra Kumar | UAT license got expired. Latest license key deployed in the UAT Server. | Product | Patch Deployment | null | Setup HRMS | null | null | 2021-03-12T15:41:02+05:30 | 2021-03-12T15:41:03+05:30 | pratap.singh@ext.pnbhfl.com | pratap.singh@ext.pnbhfl.com | pratap.singh@ext.pnbhfl.com | null | null | Clarification | created_by: 2043095590673 time: 2021-03-12 10:11:02 UTC |
1,181 | Dear Team, We have raised earlier service request for mail configuration (mail communication to concern employee) of rejection or partial approval in claims update form. Pl update us if this is bee fixed. Rgds, Madan KUMAR | 11,250 | 5 | 3 | Closed | Madan Mohan | Mail content configured with table bookmark which fetches Partially approved status also for user's reference. | Product | Service Request | Claims & Reimbursement | Claims and Reimbursments | null | null | 2021-03-12T16:13:36+05:30 | 2021-07-07T17:52:16+05:30 | admin.executive@npci.org.in, gowtham.n@myadrenalin.com, raju.chavan@npci.org.in, shweta.ghule@npci.org.in | admin.executive@npci.org.in, gowtham.n@myadrenalin.com, raju.chavan@npci.org.in, shweta.ghule@npci.org.in | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11239, Hi Madan Mohan, Based on the query and the mail attached, we got to know that you are facing issues with ... |
1,182 | Jinesh Gada (P2698) applied CL from 1st to 3rd March and same is approved by his reporting manager and again he applied for 4th & 5th March. as per policy more than 3 days CL cannot be applied at one time, CL for 4th & 5th March was submitted successfully. Please check and provide RCA | 11,251 | 5 | 2 | Closed | Pratap Singh | Clarification | Customization | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-12T17:34:18+05:30 | 2021-04-01T18:51:35+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, We understand that the Jinesh Gada (P2698) applied CL from 1st to 3rd March and same is approv... |
1,183 | Pls note employee Himanshu Janardan Dave (48319) is not reflecting in employee movement, kindly check it and fix it as it is repeated issue. | 11,252 | 5 | 3 | Closed | Vasudev Tyagi | There were no entries in dynamic fields. We have updated the dynamic fields. Now the mentioned employee is reflecting in employee movement. | Product | Data Correction | null | Employee Information | null | null | 2021-03-12T17:44:46+05:30 | 2021-04-09T16:53:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, From the above concern we came to know that the mentioned employee is not reflecting in the empl... |
1,184 | Please Reject "Resignation pullback" of P449 (Saurabh Sanwaria) refer to screenshot | 11,253 | 5 | 3 | Closed | Pratap Singh | Clarification | Product | Clarification | null | Separation Management | null | null | 2021-03-12T17:51:16+05:30 | 2021-03-24T14:20:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, While checking at the backend, in case if the Resignation Pullback is approved then the Resig... |
1,185 | Dear Team, We have created emp id of agency leader ( New joiner) in HR connect, we are able to create the emp id successfully however new joiner is not able to complete onboarding. As a fresher we have a particular (seleted) setup for mandatory forms in onboarding however it is asking employee to fill the non ... | 11,254 | 5 | 3 | Closed | Kavita Gaurav Kamath | Updated customized SP 'SP_validate_infoentry_columns_2338' | Customization | Data Correction | null | Setup HRMS | null | null | 2021-03-13T16:35:45+05:30 | 2021-03-30T14:49:56+05:30 | abhijeet.wagle@ageasfederal.com, hrsupportnorth@ageasfederal.com, hrsupportsouth@ageasfederal.com, riskcheck@ageasfederal.com | abhijeet.wagle@ageasfederal.com, hrsupportnorth@ageasfederal.com, hrsupportsouth@ageasfederal.com, riskcheck@ageasfederal.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, With reference to our discussion, due to some network issue at your end we are unable to... |
1,186 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pls move below activity to Aye0301's queue and remove from others' queue with who it is pending right now. [image: image.png] Looping ... | 11,255 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Separation Management | null | null | 2021-03-13T17:14:06+05:30 | 2021-03-30T10:50:03+05:30 | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mihir.thaker@ayefin.com | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mihir.thaker@ayefin.com | hroperations2@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mihir.thaker@ayefin.com | null | null | Service Request | Hi Sargam Gupta, As per the request, we will move to Aye0301's queue and remove from others' queue with who it is pending right now. We will update and revert you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park... |
1,187 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Venkat/Saravanan, Can you please cleanup the goals for the below staff asap as there are errors in goal setting. Please confirm once done: 3025... | 11,256 | 5 | 1 | Closed | Amit Sangha | Data Clean on Goal Setting process. | Product | Data Correction | null | Goal Management | null | null | 2021-03-14T14:05:37+05:30 | 2021-03-30T10:50:03+05:30 | venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, elton.dasilva@abaninvestment.com, tariq.alhosani@jumanenergy.com, bhaskaran.r@myadrenalin.com, amit.sangha@abaninvestment.com | venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, elton.dasilva@abaninvestment.com, tariq.alhosani@jumanenergy.com, bhaskaran.r@myadrenalin.com, amit.sangha@abaninvestment.com | elton.dasilva@abaninvestment.com, tariq.alhosani@jumanenergy.com, bhaskaran.r@myadrenalin.com | null | null | Service Request | Hi Amit, Based on your request we have done the necessary cleanup on the below employees goals. Request you to resubmit and let us know for any changes. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Ar... |
1,188 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Employees unable to log in on adrenaline HRIS 5.4 application. [Image][Image] Get Outlook for Android<https://aka.ms/ghei36> <br><hr><font fac... | 11,257 | 5 | 4 | Closed | Nitin Salunke | upon restarting Application server, services and IIS,mobile application the mobile application is up | Product | Service Request | null | null | null | null | 2021-03-14T14:09:53+05:30 | 2021-03-30T09:48:55+05:30 | ask.adrenalin@myadrenalin.com, wasim.khan@myadrenalin.com, sachin.kapoor@ageasfederal.com, sanjay.nayak@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | sachin.kapoor@ageasfederal.com, sanjay.nayak@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | null | null | Service Request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Get Outlook for Android<https://aka.ms/ghei36> ________________________________ , Hi Nitin Salunke, With reference to our discussion, upon restarti... |
1,189 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Inactive employees are again showing in the appraisal status report, please make sure that this is corrected asap as we need accurate r... | 11,258 | 5 | 1 | Closed | Amit Sangha | Requested to disable Inactive Status on the report and change the workflow approver. | Product | Data Correction | null | Performance Appraisal | null | null | 2021-03-14T14:42:58+05:30 | 2021-03-15T11:26:11+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, deepan.m@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, deepan.m@myadrenalin.com | bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com | null | null | Service Request | This ticket is closed and merged into ticket 11227 |
1,190 | Dear Team, Employee facing issues in travel expense form where no per diem population is happening. Attached screenshot for your review & ref (Expenses is in saved mode, as per siva that was fixed in earlier issues). Kindly share RCA & fix this issues asap. Rgds, Madan | 11,259 | 5 | 3 | Closed | Madan Mohan | transaction raised before the patch deployment | Product | Patch Deployment | null | Travel Expense | null | null | 2021-03-14T23:39:37+05:30 | 2021-04-07T10:48:45+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11250, Hi Madan Mohan, We understand that you are facing problem in per diem calculation. We have deployed pa... |
1,191 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls fix this. ---------- Forwarded message --------- From: Nitesh Kumar <nitesh.kumar02@ayefin.com> Date: Mon, Mar 15, 2021 at 8:23 AM Subject: Unab... | 11,260 | 5 | 1 | Closed | Sargam Gupta | Clarification | Product | Clarification | null | Employee Information | null | null | 2021-03-15T10:10:19+05:30 | 2021-03-30T11:50:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, We understand that you can’t view the details of the employee. Previously beside the name, there was an arrow been shown where the details can be viewed. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design... |
1,192 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check urgently this employees official email ID is not coming in employee dump. E-code 1221 Regards Jatinder Sharma 70094-81180 From:... | 11,261 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Data Correction | null | Employee Information | null | null | 2021-03-15T10:31:37+05:30 | 2021-03-30T12:49:11+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will check and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the Email Id updated as Null during the Contact details update, now the same has been rectified the database. Plea... |
1,193 | Dear Vijaya Ji, Please find the below path and Upload the Annual PMS letter and category name will be "Annual PMS FY-19-20" and Type will be "Self". C:\Users\Administrator\Desktop\Sandip Chanda Arohan\Annual PMS FY-19-20\Output Thanks, Sandip Chanda 8585059226 | 11,262 | 5 | 3 | Closed | Sandip Chanda | Uploaded the letter | Product | Service Request | null | Letter Request | null | null | 2021-03-15T10:53:27+05:30 | 2021-03-15T12:50:14+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11078, Hi Sandip Chanda, As per request, We have uploaded the "ANNUAL PMS 19-20" from our end, Kindly pleas... |
1,194 | We have to initiate Employee Clearance form for below mentioned staff. His reporting authority also submitted the resignation. So we couldn't able to raise the following activity. Kindly raise the same from your and confirm us to proceed further. Employee ID - CCS00198/Anbarasu.A Reporting Manager - CCS00374/Sh... | 11,263 | 5 | 2 | Closed | Nithya K | Actor change requested | Product | Service Request | null | Separation Management | null | null | 2021-03-15T11:00:24+05:30 | 2021-03-24T16:11:37+05:30 | binesh.balakrishnan@cripumps.com, nithya.kalaimani@cripumps.com | binesh.balakrishnan@cripumps.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Nithya K, As discussed over the phone, as per product functionality, if the Activity Owner also resigns in sy... |
1,195 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls fix it. Enable Answer Query in ITadmin queue. ---------- Forwarded message --------- From: Prem Prakash <prem.prakash@ayefin.com> Date: Mon, Mar ... | 11,264 | 5 | 2 | Closed | Sargam Gupta | Configuration - User group Mapping | Product | Configuration | null | Help Desk | null | null | 2021-03-15T11:10:15+05:30 | 2021-04-03T18:47:55+05:30 | ask.adrenalin@myadrenalin.com, pramod.shrivastav@ayefin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, pramod.shrivastav@ayefin.com, vivek.raj@ayefin.com | null | null | null | Service Request | Hi Sargam Gupta, Good Morning. As discussed over call, Please check now the Answer Query form is getting displayed. The employee – ITADMIN is not mapped in the “Help desk Reports” group and after mapping it is getting displayed. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, ... |
1,196 | Dear Vijaya, As discussed, please upload the New Landing Page in Adrenalin as per attachment. Thanks, Sandip Chanda 8585059226 | 11,265 | 5 | 3 | Closed | Sandip Chanda | login page image changed | Product | Service Request | null | Employee Information | null | null | 2021-03-15T11:16:46+05:30 | 2021-03-15T19:27:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will change the loading page image and confirm from our end, Furth... |
1,197 | We have found employees where "Leave Encashment Exemption" is wrongly calculated for employees in Tax Computation Sheet. Ex employee: 30377 | 11,266 | 5 | 3 | Closed | Vicky Shah | pay process done for this employee only for 7 months and not for 10 months and hence discrepancy in calculation | Product | Configuration | null | Tax | null | null | 2021-03-15T12:03:25+05:30 | 2021-03-31T11:48:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, As discussed over the call, we will share the connectivity by 4 PM today and analyze the query rai... |
1,198 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. initiate goal setting form for Dipak Valendara (Emp id - 800243) [cid:image001.png@01D71996.44A3E720] Regards, Sonali Suvarna Project ... | 11,267 | 5 | 1 | Closed | Sonali | Goal initiated | Product | Service Request | null | Goal Management | null | null | 2021-03-15T12:25:59+05:30 | 2021-03-30T13:48:50+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | null | vijayakumar.k@myadrenalin.com | null | null | Service Request | Hi Sonali, As per request, We have initiated the GOAL Setting the reported employee from our end Kindly check your end and share feedback. Thanks and Regards vijayakumar k |
1,199 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, I need Clock in clock out report of last one year for Inactive employees Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WP... | 11,268 | 5 | 3 | Closed | Rishi Ranka | Provided one time report | Product | Clarification | null | Time & Attendance Management | null | null | 2021-03-15T12:29:50+05:30 | 2021-03-30T14:49:56+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, With reference to our discussion, we have now provided the required data for one year of Inactive employees and the same has been confirmed from your end. Regards Wasim, Received thnx Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sa... |
1,200 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, I need the list of employees for whom the address has been updated or modified post April'2020. Thanks & Regards, Rishi Ranka Director - Talen... | 11,269 | 5 | 3 | Closed | Rishi Ranka | Provided backend one time report | Product | Clarification | null | Personal Data | null | null | 2021-03-15T13:20:55+05:30 | 2021-03-30T14:49:58+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, With reference to our discussion, we have now provided the list of employees whose contact details has been modified post 01-Apr-2020. Regards Wasim |
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