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1,201 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham/Team, Pls let me know if the below details can change in system for annual review. 1. Can we give particular date beyond that whoe... | 11,270 | 5 | 2 | Closed | Gyanamayee Swain | Clarifications on feasibility | Customization | Clarification | null | Performance Appraisal | null | null | 2021-03-15T14:18:06+05:30 | 2021-03-30T17:50:11+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Gyanamayee, We will initiate a call at 5 PM today to discuss the listed points in detail and then provide you the feasibility accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok Get Outlook for Android<https://aka.ms/AAb9ys... |
1,202 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, Further to our conversation, could you please arrange to provide the process to set reminder mail for pending request. Regards, Nainesh ... | 11,271 | 5 | 1 | Closed | Nainesh | Clarifiction on add reminders | Product | Service Request | null | Employee Information | null | null | 2021-03-15T14:32:03+05:30 | 2021-04-28T16:51:09+05:30 | ask.adrenalin@myadrenalin.com, gsujatha@efl.global, balakumaran.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, gsujatha@efl.global, balakumaran.v@myadrenalin.com | null | null | null | Clarification | Hi Nainesh, As discussed we will check and share the steps to configure the reminder notifiction for resignation , confirmation and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Nainesh, Kindly follow the below steps to configure reminder for record resignation pending... |
1,203 | Dear Team, Kindly look this on priority. Employee not able to raise same date option while adding multi row in misc claims (Emp- Viajy Bhandarkar). Kindly submit RCA. Rgds, Madan | 11,272 | 5 | 3 | Closed | Madan Mohan | form working as per setting in dynamic claim creation. | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-03-15T15:13:43+05:30 | 2021-03-30T16:52:41+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, Based on the query, we understand that the multiple times claims could not be raised. We will che... |
1,204 | Dear Team, Please consider the below mentioned points in “Tax Declaration form”. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globeca... | 11,273 | 5 | 1 | Closed | Anoopsingh | values that can be changed through label editor are changed | Product | Configuration | null | Tax | null | null | 2021-03-15T15:33:02+05:30 | 2021-04-02T16:49:32+05:30 | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | null | null | Service Request | Hi Anoopsingh, We will check the reported query on changing the tax mail notifications by tomorrow and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Team, As discussed over the call, we have done the below activities :- Previous Proof amount renamed as Pr... |
1,205 | Dear Team, Please check and resolve code failure issue. Code is reject, later cannot able to view in code create window. Yashoda Boya select * from WFS_EREC_EMPLOYEE_QUEUE_DTL_T where emp_companyname like '%yasho%' | 11,274 | 5 | 3 | Closed | Venkatesh | Code created | Product | Data Correction | null | Employee Information | null | null | 2021-03-15T15:37:17+05:30 | 2021-04-01T15:49:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and check on the below. Thanks and Regards, Ra... |
1,206 | Please reset goal setting of 58699 and confirm. | 11,275 | 5 | 4 | Closed | Vasudev Tyagi | As per the requirement we have cleaned up the goals for the mentioned employee. Please check from your end and let us know. | Product | Data Correction | null | Goal Management | null | null | 2021-03-15T16:14:07+05:30 | 2021-03-30T19:51:21+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, As discussed over the call we will cleanup the goals of the mentioned employee and update you. ... |
1,207 | Dear Concern, Professional Tax Slab for the month of March of Madhya Pradesh state is different from throughout year which is not calculated by Adrenalin. In SLAB OPTION It is correctly updated. Kindly look into the same and do the needful correction in Adrenalin. | 11,276 | 5 | 3 | Closed | Yogesh Gupta | PT location name mentioned full name as Madhya Pradesh instead of MP in the PA_GP_UPDATE_PTGROSS, hence PT not calculated correctly | Product | Data Correction | null | eTDS | null | null | 2021-03-15T16:26:54+05:30 | 2021-04-01T15:49:58+05:30 | akhanna@smcindiaonline.com | akhanna@smcindiaonline.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yogesh Gupta, From the reported query, we understood that the PT tax is not calculating for the Madhya Pradesh state, we will check on the report... |
1,208 | Dear Team, Facing Travel expense for access issues in UAT portal. | 11,277 | 5 | 3 | Closed | Madan Mohan | No issues found . The form was accessible. | Product | Clarification | null | Travel Expense | null | null | 2021-03-15T17:02:12+05:30 | 2021-03-31T15:48:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11272, Hi Madan Mohan, We understand that the travel expense form is not accessible. We will check the same and ... |
1,209 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Would request your support with clean up of employee goals for # 4443 ^ Rizvi Abdul Hadi. Please confirm once done so that we can com... | 11,278 | 5 | 2 | Closed | Amit Sangha | Goals data Clean Up request for employee 4443 | Product | Data Correction | null | Goal Management | null | null | 2021-03-15T17:20:07+05:30 | 2021-03-30T17:50:12+05:30 | rizvi@e-i-emirates.com, saravanan.mani@myadrenalin.com, sumeet.vinayak@e-i-emirates.com, kritika.kumar@abaninvestment.com, ask.adrenalin@myadrenalin.com | rizvi@e-i-emirates.com, saravanan.mani@myadrenalin.com, sumeet.vinayak@e-i-emirates.com, kritika.kumar@abaninvestment.com, ask.adrenalin@myadrenalin.com | sumeet.vinayak@e-i-emirates.com, kritika.kumar@abaninvestment.com, ask.adrenalin@myadrenalin.com | null | null | Service Request | Hi Amit, As requested we have clean up the Goals for employee ID: 4443, please request the employee to start the Set Goal process. Regards, Venkateshwaran , Dear Sender, Today am on a Personal leave, kindly expect some delay in my response. For any queries/concerns, please raise the same in our Customer... |
1,210 | Kindly change LWD of Deeptimayee Sethi (STM-10776) to 3rd Mar,21 as her separation activity is done. | 11,279 | 5 | 3 | Closed | Raksha Dayma | Backend Update on separation tables | Product | Data Correction | null | Separation Management | null | null | 2021-03-15T17:27:39+05:30 | 2021-04-01T11:49:03+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Noted on your query, we will update the status once LWD is changed for the said employee. R... |
1,211 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Dhivya, Please check below issue on urgent basis. Regards Vishal Balkawade 9819180608 From: Varda Magar <Varda.Magar@... | 11,280 | 5 | 1 | Closed | Vishal | transaction raised already | Product | Configuration | null | Time & Attendance Management | null | null | 2021-03-15T17:38:27+05:30 | 2021-03-31T13:52:54+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, sssupport@indusind.com, rinoy.sebastian@indusind.com, hrhelpdesk@indusind.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, sssupport@indusind.com, rinoy.sebastian@indusind.com | sssupport@indusind.com, rinoy.sebastian@indusind.com, hrhelpdesk@indusind.com | null | null | Clarification | Dear Vishal, Sure, please provide us sometime, we will share the connectivity with you in sometime and analyze the query reported on unable to raise the AR for the mentioned days, as the alert message is getting displayed and share the updates with you. Thanks and Regards, Dhivya . V, Hi Vishal... |
1,212 | Our carryforward leave is upto 45 days only but in opening balance it always showing 50 day this is because of 2 days March month leave is adding in 1st April. Can you please resolve the same. | 11,281 | 5 | 3 | Closed | Rajendra Pant | Increased the overall carryforward limit | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-15T18:55:39+05:30 | 2021-03-31T16:49:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, Please join in the below session we will check the leave configuration and update you on the so... |
1,213 | CITY duplication to be fixed Example: Delhi and New Delhi | 11,282 | 5 | 1 | Closed | Varun Kumar S | Customer needs to confirm the data | Product | Clarification | null | Job Structure | null | null | 2021-03-15T19:18:38+05:30 | 2021-04-14T15:49:48+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We need some clarifications on the reported query. Hence we will schedule the call for the same ... |
1,214 | Consultant Portal Mailers configurations are missing | 11,283 | 5 | 3 | Closed | Varun Kumar S | Need to configured by Implementation | Product | Clarification | null | Requisition Management | null | null | 2021-03-15T19:21:12+05:30 | 2021-04-10T12:49:33+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11282, Hi Varun Kumar S, We need some clarification on the reported query. Hence we will schedule the call for t... |
1,215 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, I want to check if we can set a notification to complete certain task. The notification should go 5 days after DOJ. Thanks & Regards, Rish... | 11,284 | 5 | 3 | Closed | Rishi Ranka | Clarification over Notification mail | Product | Clarification | null | Setup HRMS | null | null | 2021-03-15T20:55:54+05:30 | 2021-04-06T14:50:21+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | null | null | null | Clarification | Hi Rishi Ranka, Please be informed,if employee has not filled any forms such as Bank details ,Contact details we can enable an Reminder to be triggered to the employees,we cannot manually set a notification to trigger to employees for completion of task,we do not have the feasibility for the same. Regards Wasim, ... |
1,216 | Team, Employee is not able to view forms raised by me form... | 11,285 | 4 | 3 | Resolved | Madan Mohan | update in ERM_APPROVAL_DETAILS | Product | Patch Deployment | null | Workflow | null | null | 2021-03-15T23:13:08+05:30 | 2021-03-16T19:03:08+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11277, Hi Madan Mohan, We have connected to your system servers. We will check the reason for internal sys... |
1,217 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We need to add Master filed 4 and cost centre book mark in the record resignation mail notification. Thanks & Regards, Rishi Ranka Director - ... | 11,286 | 4 | 2 | Resolved | Rishi Ranka | Bookmark clarification,checked with Sai mam and not feasible | Product | Clarification | null | Separation Management | null | null | 2021-03-15T23:28:09+05:30 | 2021-03-25T10:59:15+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, Please be infomed, in standard product form of 'Record Resignation',we do not have Bookmark for 'Cost Centre',hence it is not feasible to add the same in the said Mail notification. Will discuss in detail over call to explain the same. Regards Wasim, can you check with the product team and... |
1,218 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Consultant Registration workflow how does it work. [cid:image001.png@01D719F7.AF496BC0] Thanks & Regards, Rishi Ranka Director - Talent "Bay9... | 11,287 | 5 | 3 | Closed | Rishi Ranka | Clarification | Product | Clarification | null | Setup HRMS | null | null | 2021-03-16T00:03:01+05:30 | 2021-03-31T10:49:34+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, Please be informed, the purpose Consultant Registration is for Recruitment, we have a separate portal for Consultants where we can register Consultant Agencies through which candidates are pulled into Adrenalin through Recruitment process. Recruitment Module is not being used by GroupM,hence this ... |
1,219 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [cid:image001.png@01D719F8.0A7B3730] Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott S... | 11,288 | 5 | 3 | Closed | Rishi Ranka | Bookmark clarification | Product | Clarification | null | Setup HRMS | null | null | 2021-03-16T00:05:38+05:30 | 2021-04-06T09:49:41+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, Please be infomed, in standard product form of 'Contract End days Reminder Mail',we do not have Bookmarks of 'OU','Startdate' and 'Cost Centre',hence it is not feasible to add the same in the said Mail notification. Will discuss in detail over call to explain the same. Regards Wasim, [CAUTION... |
1,220 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL***********************... | 11,289 | 4 | 2 | Resolved | Sargam Gupta | Clarification | Product | Service Request | null | Separation Management | null | null | 2021-03-16T08:57:37+05:30 | 2021-03-16T18:32:03+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, we understand that the below exit interviews are pending in your tray. We will discuss and update the same. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Emai... |
1,221 | Dear team,We want the below points to be applicable for all the managers and associates from 1st April while marking resignations/absconding in Konnect. 1.The letter date of resignation should be present date and only 10 days backdated absconding should be allowed for marking by managers. 2.Last working date should b... | 11,290 | 5 | 3 | Closed | Raksha Dayma | Clarification | Product | Configuration | null | Separation Management | null | null | 2021-03-16T10:26:29+05:30 | 2021-04-03T18:48:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11238, Hi Raksha Dayma, Thanks for raising the queries in the fresh desk. Sharing the updates for your quer... |
1,222 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Today we have received 5 reminders for contract extn of same intern, please check. Thanks Rishi Ranka Privileged/Confidential Informati... | 11,291 | 5 | 3 | Closed | Rishi Ranka | Configuration Clarification | Product | Configuration | null | Workflow | null | null | 2021-03-16T10:55:04+05:30 | 2021-04-02T18:49:15+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, Please connect on below Link to check on how 5 reminders has been triggered to the same employee's contract extn. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Rishi Ranka, Please note , in Add Reminder Form, Reminder has been set to Trigger for... |
1,223 | Dear Team, As per the user info, Sat/Sun is showing Absent in Feb , Kindly suggest. User details: User id: vivekj [cid:image002.png@01D71A53.2C902190] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 960... | 11,292 | 5 | 1 | Closed | shishira | Weekly off Scheduler | Customization | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-16T10:57:45+05:30 | 2021-03-31T14:48:55+05:30 | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in | null | null | Service Request | Hi Sandeep, Good Morning. Please connect to the below link to check the Attendance issue of the Employee - Vivek Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/82805790545?pwd=azU5VVJLUXk0YjB1T1pDQ2FxU3RwUT09 Meeting ID: 828 0579 0545 Passcode: Lb49... |
1,224 | Please find the list of employee code not syncing in eGuru from HRMS and As discussed please resolve. EMPLOYEENUMBER P3133 P3134 P3135 P3136 P3137 P3138 P3139 | 11,293 | 5 | 2 | Closed | Surendra Kumar | Data correction | Customization | Data Correction | null | Employee Information | null | null | 2021-03-16T11:36:19+05:30 | 2021-03-16T11:36:20+05:30 | pratap.singh@ext.pnbhfl.com | pratap.singh@ext.pnbhfl.com | pratap.singh@ext.pnbhfl.com | null | null | Service Request | created_by: 2043095590673 time: 2021-03-16 06:06:19 UTC |
1,225 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, This is to inform you that at few location on 11th March, there was holiday for festival Maha shivaratri. But in hrconnect its showing as... | 11,294 | 5 | 3 | Closed | Nilesh Jaiswal | 'Attendance Weekly off holiday configured and executed | Product | Configuration | null | Time & Attendance Management | null | null | 2021-03-16T12:25:41+05:30 | 2021-04-01T14:02:26+05:30 | ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | null | null | Clarification | Hi Nileshkumar Ramjeet Jaiswal, Please make use of 'Attendance Weekly off holiday for Past date' scheduler from event scheduler to mark holiday for the employees, prior to scheduler execution please check if the employee's calendar in which they are tagged to in Employment details form is marked for holiday in Holiday... |
1,226 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We are facing the system error while approving the letter request as well as IT clearance form. Thanks Balaji.Damodaran | Human Resou... | 11,295 | 5 | 1 | Closed | Balaji Damodaran | Transaction stuck in Inqueue table | Product | Clarification | null | Personal Data | null | null | 2021-03-16T12:45:01+05:30 | 2021-03-31T15:48:13+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Balaji Damodaran, As discussed the issue has been resolved with regard to letter request approval . Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,227 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please update the status as "waived off" instead of "recover" for this employee - 94702 Thanks & Regards, Jatinder Kumar Sharma Depu... | 11,296 | 5 | 3 | Closed | Jatinder Kumar Sharma | separation data correction (change req) | Product | Data Correction | null | Separation Management | null | null | 2021-03-16T12:46:58+05:30 | 2021-03-31T13:52:54+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, for 94702 the status has been updated as 'WAIVE_OFF' through the database. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,228 | Hi, There has been frequent failed transaction issue in various Adrenalin form. Request you to help us clear all the recent failed transaction and guide us further to avoid such instance. The reprocess command also doent work for some transaction. Regards, Pinkiiy Raval | 11,297 | 5 | 3 | Closed | Vaishali Raut | Double submit | Product | Data Correction | null | Separation Management | null | null | 2021-03-16T13:06:26+05:30 | 2021-03-22T14:22:25+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, As per the reported query, we understood that the Final Closure has moved to the Failed Transactions in the ... |
1,229 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please urgently help with a technical issue we are facing for #2195, as you will see below, the goals are appearing twice in the fo... | 11,298 | 5 | 1 | Closed | Amit Sangha | data correction | Product | Data Correction | null | Goal Management | null | null | 2021-03-16T13:10:03+05:30 | 2021-04-01T10:57:22+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, mohamed.almakhzoumi@gcg-es.com, tariq.alhosani@jumanenergy.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, mohamed.almakhzoumi@gcg-es.com, tariq.alhosani@jumanenergy.com, amit.sangha@abaninvestment.com | venkateswaran.c@myadrenalin.com, mohamed.almakhzoumi@gcg-es.com, tariq.alhosani@jumanenergy.com | null | null | Software Problem | ?Hi Amit, Below employee duplicate goals has been removed and no other similar cases. And also we have corrected the final level workflow for GCC Services. ? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design A... |
1,230 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Pls check if we can get two Salary JV from Adrenalin, one for F&F employee and another for Active and Hold. Regards, Sonali From: Pat... | 11,299 | 5 | 1 | Closed | Sonali | Provided the clarification | Product | Clarification | null | Payroll Management | null | null | 2021-03-16T14:11:44+05:30 | 2021-04-02T17:49:37+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, vijayakumar.k@myadrenalin.com, sangeeta.patange@bicworld.com | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, vijayakumar.k@myadrenalin.com, sangeeta.patange@bicworld.com | srujana.m@myadrenalin.com, vijayakumar.k@myadrenalin.com, sangeeta.patange@bicworld.com | null | null | Clarification | Hi Sonali, We have checked, The below-mentioned scenario-based( one for F&F employee and another for Active and Hold ) JV Reports not available in the standard product, Currently available in the report name is "Salary JV Register" Further if any clarification please let me know,, Hi Vijay, Can you bui... |
1,231 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please check why the value is not reflecting in the separation table for column (ES-Voluntary). Ideally it needs to write the value in it. ... | 11,300 | 5 | 2 | Closed | Sandeep Thungaturthy | Data correction | Product | Data Correction | null | Separation Management | null | null | 2021-03-16T14:35:07+05:30 | 2021-03-31T16:49:18+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | iswarya.s@myadrenalin.com | null | null | Software Problem | Hi Sandeep Thungaturthy, Please connect to the below zoom link, Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/82805790545?pwd=azU5VVJLUXk0YjB1T1pDQ2FxU3RwUT09 Meeting ID: 828 0579 0545 Passcode: Lb49HN Thanks & Regards, Iswarya.S Adrenalin eSystem... |
1,232 | There is no option to add profiles against the vacancies assigned to consultants on the Consultant Portal. Screenshot is attached. | 11,301 | 5 | 4 | Closed | Shalini Srikanth | In IIS, the -- has been added in the Query String due to which the HyperLink is not loaded | Product | Configuration | null | New Hire On-Boarding | null | null | 2021-03-16T14:36:42+05:30 | 2021-04-21T14:51:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Team, From the below description on the ticket, we understood that you were unable to add candidate profil... |
1,233 | Weekly off scheduler run for past date - 13-MAR-2021 | 11,302 | 5 | 2 | Closed | Sandeep Thungaturthy | Weekly off scheduler - 13-MAR-2021 | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-03-16T14:43:50+05:30 | 2021-03-16T14:43:50+05:30 | null | null | null | null | null | Service Request | created_by: 2043095590673 time: 2021-03-16 09:13:50 UTC |
1,234 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please change shifts below employees which are not changed from our end. Aye5852 - Babu Lal Jat Aye5379 - Manish Kumar Kindly change ... | 11,303 | 5 | 2 | Closed | hr operations | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-03-16T14:51:05+05:30 | 2021-03-31T15:48:14+05:30 | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, vivek.raj@ayefin.com | palak.sodhi@ayefin.com, vivek.raj@ayefin.com | null | null | Service Request | Hi hr operations, As per the request, we have updated the shifts to Branches for the below Employees, Aye5852 - Babu Lal Jat Aye5379 - Manish Kumar Also this can be done through the "Employee Movement" form. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Flo... |
1,235 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please check why the rating for the quality goal is showing as 5 (when the actual was submitted as 2 against a target of 2 by manag... | 11,304 | 5 | 1 | Closed | Amit Sangha | already resolved | Product | Clarification | null | Performance Appraisal | null | null | 2021-03-16T15:01:52+05:30 | 2021-05-11T15:49:28+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, deepan.m@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, deepan.m@myadrenalin.com | venkateswaran.c@myadrenalin.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com | null | null | Clarification | Hi Amit Sangha, Our team is analyzing the reported concern on the performance review for actual & rating for the employee given below. We will come back with our analysis on the same, Regards, Venkateshwaran Manager - Adrenalin Support |
1,236 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please update the father name from backend as due to length restriction not able to update complete father name. Employee ID 94864 Fa... | 11,305 | 5 | 2 | Closed | Jatinder Kumar Sharma | Father Name (TEXT_2) column size has been extended and the below mentioned employee's father name has been updated in the system. | Product | Data Correction | null | Employee Information | null | null | 2021-03-16T15:05:46+05:30 | 2021-04-01T00:48:26+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, For the above reported query, we will check and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per your request, the Father Name (TEXT_2) column size has been extended and the below mentioned employee's father name has been updated in the s... |
1,237 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Is it possible to know which policy was uploaded in Quick Link (date and year)? Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India... | 11,306 | 5 | 1 | Closed | Sonali | provided the clarification | Product | Clarification | null | Manage Employees | null | null | 2021-03-16T15:39:25+05:30 | 2021-03-31T17:49:56+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | null | vijayakumar.k@myadrenalin.com | null | null | Clarification | Hi Sonali, For the below query, In this option front end based not available, So I have taken the report to the backend And attached the policy created date for your references. Further if any clarification please let me know. Thanks and Regards vijayakumar k, Attachment is missing. , Hi Sonali, I ... |
1,238 | While using CRS Monthly Credit, whenever we press the submit button, we are getting the error "Please Try After Some Time - Reimbursement Credit is Running". Please do the needful. | 11,307 | 5 | 3 | Closed | KARTHIKEYAN. K | Scheduler is running | Product | Clarification | null | Claims & Reimbursement | null | null | 2021-03-16T15:53:32+05:30 | 2021-04-01T12:50:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/240589199 Thanks and regar... |
1,239 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] 9985 Harkesh Kumar Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Glob... | 11,308 | 5 | 3 | Closed | Jatinder Kumar Sharma | transaction stuck in the queue | Product | Data Correction | null | Performance Appraisal | null | null | 2021-03-16T16:06:43+05:30 | 2021-04-01T00:48:26+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will check and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the Self Appraisal form of 9984 was stuck in the queue, hence the transaction is not reflected in the approval page... |
1,240 | Dear Team, Below mentioned employee is paying monthly rent to 2 landlords 49k each. Now please confirm how can he update the same in we connect.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Plac... | 11,309 | 5 | 1 | Closed | Anoopsingh | Clarification Provided | Product | Clarification | null | Tax | null | null | 2021-03-16T16:18:47+05:30 | 2021-04-01T14:49:35+05:30 | neerajbhardwaj@globecapital.com | null | neerajbhardwaj@globecapital.com | null | null | Clarification | Hi Anoopsingh, Kindly join the provided connection to analyze on the above reported query on rent submitted for two rental homes and will share the updates with you.. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed we request you to please split the rent of two landlords into 6months... |
1,241 | Hi, Please update city for below mentioned inactive employees from backend, as we are unable to update the same from frontend. Pinku Gupta (4249) - Rabale Dilip Tripura (9077) - Chennai Thanks, Rashmi D 8108813311 | 11,310 | 5 | 2 | Closed | Rashmi Deshpande | Service request | Product | Data Correction | null | Employee Information | null | null | 2021-03-16T16:33:14+05:30 | 2021-03-18T10:02:58+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, Click the link below to start your Zoom session to correct the city mapping for inactive employee... |
1,242 | I have uploaded holiday through holiday insert template for 10th March 2021, request you to run schedule to get implemented. kindly confirm once it done. | 11,311 | 5 | 3 | Closed | Vasudev Tyagi | Issue has been resolved in client's end | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-16T17:09:12+05:30 | 2021-04-01T10:57:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, holiday is reflecting into employees' calendar, if it is ok than you can ignore., Hi Vasudev Tyagi, As discussed ov... |
1,243 | KPI name is left blank under the head of Title due diligence and report management, Varun Rana (P2869) unable to save it | 11,312 | 5 | 2 | Closed | Pratap Singh | Clarification | Customization | Configuration | null | Goal Management | null | null | 2021-03-16T17:32:50+05:30 | 2021-04-06T14:50:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, We understand that in the Goal setting form, the Employee - P2869 Varun Rana milestone is blank fo... |
1,244 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please change the DOJ for Harshad Appa Gawde (COR6179) to 1st March 2021 and delete the attendance prior to DOJ. Regards, Sarfraaz Ahmed Si... | 11,313 | 5 | 3 | Closed | Sarfraaz Ahmed Siddiqui | Backend Correction | Product | Data Correction | null | Employee Information | null | null | 2021-03-16T17:50:36+05:30 | 2021-04-06T13:50:05+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sarfraaz Ahmed Siddiqui, Please connect on below Link to correct the DOJ of the said employee and delete the previous attendance records https://fastsupport.com/905921526 Regards Wasim, Hi Wasim, Not able to connect on below link. Regards, Sarfraaz Ahmed Siddiqui , Hi Sarfraaz Ahmed Siddiqui, Plea... |
1,245 | Dear Team, Kindly hold the salary for the below mentioned period:- Emp_No Name Month NET PAY 02465 Lakhi Naidu Jun.19 2,453 Regards Abhishek 8240332855 | 11,314 | 5 | 3 | Closed | Argha Ghosh | salary hold | Product | Service Request | null | Salary | null | null | 2021-03-16T18:16:16+05:30 | 2021-04-01T10:57:23+05:30 | abhishek.jhunjhunwala@arohan.in, nazrul.islam@arohan.in | abhishek.jhunjhunwala@arohan.in, nazrul.islam@arohan.in | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As discussed over the call, We have to Hold the below employee salary from our end, Kindly ch... |
1,246 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please check RM is trying to approve the resignation but it is going to failed transaction. Thanks & Regards, Rishi Ranka Director – Talent ... | 11,315 | 5 | 3 | Closed | Rishi Ranka | Double Submit | Product | Service Request | null | Separation | null | null | 2021-03-16T18:23:39+05:30 | 2021-04-01T11:49:03+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | null | null | null | Software Problem | Hi Rishi Ranka, Please connect to the below link to check on why the Record Resignation is going to the failed transaction for the said employee Regards Wasim, Hi Rishi Ranka, Please connect to the below link to check on why the Record Resignation is going to the failed transaction for the said employee htt... |
1,247 | ? Thank you for your email. I'm on Personal Leave today. Please expect a delay in response. For any support related queries kindly publish a ticket in the portal(http://csp.myadrenalin.com/newcsp/) Thanks & Regards, Alexander.C Adrenalin eSystems Limited, Direct: +91 44 30247444. ----------------------... | 11,316 | 5 | 1 | Closed | Alexander Chandran | out of office got created as an email | Product | Configuration | null | Application Access Management | null | null | 2021-03-17T00:37:24+05:30 | 2021-04-01T09:49:29+05:30 | null | null | null | null | null | Clarification | null |
1,248 | Need your support for delete below mentioned Emp id & details from Konnect its wrongly updated.10351 Imtiyaz We want to upload the associate STM10351 but wrongly uploaded the details with incorrect Employee code now facing issue while uploading the correct details.Kindly clear all the data of ID 10351.Call for clarific... | 11,317 | 5 | 3 | Closed | Raksha Dayma | ID has given as same id while doing employee creation. | Product | Clarification | null | Employee Information | null | null | 2021-03-17T09:59:00+05:30 | 2021-04-01T14:05:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Thanks for raising the queries in the fresh desk. As you have given the queries as "Employ... |
1,249 | We are unable to download the reports and access other options as the site is very slow since last 2 days.Downloading report is taking too long(4-5 minutes).Kindly find the cause and resolve the same on priority. | 11,318 | 5 | 3 | Closed | Raksha Dayma | null | Product | null | null | Employee Reports | null | null | 2021-03-17T10:48:16+05:30 | 2021-03-23T11:24:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11238, Hi Raksha Dayma, As reported query says, report is not getting dowloaded in the application and its time ... |
1,250 | Dear Team, Please do the needful as per trail mail. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png Fr... | 11,319 | 5 | 1 | Closed | Anoopsingh | Clarification Provided | Product | Clarification | null | Separation Management | null | null | 2021-03-17T11:01:29+05:30 | 2021-04-04T11:51:29+05:30 | neerajbhardwaj@globecapital.com | null | neerajbhardwaj@globecapital.com | null | null | Clarification | Hi Anoopsingh, We will check the above query regard to exitinterview in existing connection and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed kindly choose the issue while at the time of pending traansctions in exit interview process to further ana... |
1,251 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please change the reporting of L1 and L2 for Rekha. L1- D39945 L2 - D39945 Also please enable the officiation to Rekha for ID - D39945... | 11,320 | 5 | 3 | Closed | Jatinder Kumar Sharma | L1 and L2 update | Product | Data Correction | null | Employee Information | null | null | 2021-03-17T11:07:40+05:30 | 2021-04-02T11:51:31+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, we will update the data for the mentioned employee and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per your request, the L1 and L2 has been updated for the employee K0154 through the database. For EMPLOYEE OFFICIAT... |
1,252 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, We do employee transfer via "employee movement" data change in adrenalin. Can you please share a report of such transfers being done till date... | 11,321 | 5 | 1 | Closed | Sonali | PROVIDED THE REPORT NAME | Product | Clarification | null | Annual Reports | null | null | 2021-03-17T11:18:44+05:30 | 2021-04-01T12:50:24+05:30 | ask.adrenalin@myadrenalin.com, ashok.gaikwad@bicworld.com | null | ashok.gaikwad@bicworld.com | null | null | Clarification | Hi Sonali, As discussed over the call, You have the requirement Report mentioned below, Kindly check your end and share feedback. Report Name: 1) Employment data change report 2) Data Audit. , It is resolved. Thank You! , Resolved. Thanks you |
1,253 | Please change Column No. 11 Payroll PL payable 36 days and no salary advance recoverable. | 11,322 | 5 | 2 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Separation Management | null | null | 2021-03-17T11:47:44+05:30 | 2021-03-27T12:51:39+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, As per the request, we will change the column 11 - Payroll Clearance Activity as the "PL Payable 3... |
1,254 | Dear Team, Employee leave cancellation is not showing for Feb 5th to 15th. Employee Name :- Shamal Jadhv Employee Code :- C184404 | 11,323 | 5 | 3 | Closed | Venkatesh | back end correction | Product | Data Correction | null | Time & Attendance Management | null | null | 2021-03-17T12:09:28+05:30 | 2021-04-01T15:49:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11274, Hi Venkatesh, Please join the below link to check the same https://us02web.zoom.us/j/83932941804?pwd... |
1,255 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Not able to see this candidate at offer management stage,. **Mandatory Details For Offer Generation Vacancy code EXECUTIVE - BROKING... | 11,324 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Offer Management | null | null | 2021-03-17T12:45:40+05:30 | 2021-04-02T12:49:39+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported offer letter query, we will check and update you the status. Thanks & Regards, Mohamed Moosa A, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pl... |
1,256 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As explained to you, we have noticed that the EL credit has not been processed as per the leave configuration for few employees (specifically... | 11,325 | 5 | 1 | Closed | Sujatha | Leave credit corrections | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-17T13:16:37+05:30 | 2021-04-13T12:48:45+05:30 | naineshg@efl.global, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | naineshg@efl.global | naineshg@efl.global | null | null | Software Problem | Hi Sujatha, As discussed we are checking the mentioned query regard to EL leave balance issue for the new joinees and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Sujatha, Post analysis we understood that for around 20 employees there was an issue in EL credit post... |
1,257 | Dear Team, Please find the details: User id: balachandharp Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTIO... | 11,326 | 5 | 1 | Closed | shishira | Clarification | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-17T13:55:00+05:30 | 2021-04-02T16:49:33+05:30 | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in, vikasp.n@exidelife.in, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in, vikasp.n@exidelife.in, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, vikasp.n@exidelife.in, dhivya.v@myadrenalin.com | null | null | Service Request | Hi shishira, As discussed over call, we have shared the script through the mail and also attaching the same. Kindly run the attached script in the Live Environment and update us. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCO... |
1,258 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Can we set a reminder to new joiners for Bank Details IND form till it is completed. Thanks & Regards, Rishi Ranka Director - Talent "Bay99... | 11,327 | 5 | 2 | Closed | Rishi Ranka | Clarification over reminder | Product | Clarification | null | Personal Data | null | null | 2021-03-17T14:10:21+05:30 | 2021-04-01T16:51:23+05:30 | prachi.p@myadrenalin.com, ask.adrenalin@myadrenalin.com | prachi.p@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, Please be informed, in Product we have the option to trigger Reminder for all Personal Information forms such as 'Contact Details', 'Bank details' forms, this reminder will trigger to all employees whoever has not filled in the details. However, Bank Details IND is a customized form we do not have t... |
1,259 | Dear Gayathri, Hope the issue with regard to data being pushed from resumefox is resolved and the resumefox team is able to push the data. Kindly check and let us know the feedback. Regards, Jayakrishnan.N Product Support From: Gayathri Ramamoorthy PTAG [mailto:gayathri.ramamoorthy@intellectdesign.com] ... | 11,328 | 5 | 1 | Closed | Gayathri Ramamoorthy HR | Clarification Provided | Product | Clarification | null | Manage Employees | null | null | 2021-03-17T14:32:26+05:30 | 2021-04-01T14:49:35+05:30 | peter.wilson@intellectdesign.com, balaji.damodaran@intellectdesign.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | peter.wilson@intellectdesign.com, balaji.damodaran@intellectdesign.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | Clarification | Hi Gayathri Ramamoorthy PTAG, Hope the issue with regard to data being pushed from resumefox is resolved and the resumefox team is able to push the data. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jay, Yes this issue resolved Thanks Gayathri R In... |
1,260 | Kindly remove the leave request access from Manager's login.i.e no manager should have the acess to mark associate's leave.Call for clarification 8169862176 | 11,329 | 5 | 3 | Closed | Raksha Dayma | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-17T15:13:22+05:30 | 2021-04-01T14:05:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11290, Hi Raksha, Apologies for the delayed response. Our team will connect with you to understand the exa... |
1,261 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay There are 400 rows blank in the QCR088 report against the Nationality column. Request you analyze and feed the data from pre joining form.... | 11,330 | 5 | 2 | Closed | Balaji Damodaran | Data correction | Customization | Clarification | null | Customization Reports | null | null | 2021-03-17T15:16:08+05:30 | 2021-04-22T17:49:37+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | balaji.damodaran@intellectdesign.com | null | null | Software Problem | Hi Balaji Damodaran, We understand that there are 400 rows blank in the QCR088 report against the Nationality column. We will analyze and provide you the feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |... |
1,262 | Please clear the Queue error in the mobile bill claim screen of Mr.Ponraj(600252). | 11,331 | 5 | 1 | Closed | KARTHIKEYAN. K | In Queue | Customization | Service Request | null | Claims & Reimbursement | null | null | 2021-03-17T15:32:26+05:30 | 2021-04-01T18:51:36+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/553256905 Thanks and re... |
1,263 | Dear Team, We have approved below mentioned reimbursement on 10th March 21 but we did not get in reimbursement payment release excel exported file.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi ... | 11,332 | 5 | 1 | Closed | Anoopsingh | Requesting connection | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-03-17T15:39:25+05:30 | 2021-04-13T12:48:46+05:30 | null | null | null | null | null | Clarification | Hi Anoopsingh, We will check the above query regard to reimbursement of the mentioned employee not received for payment and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed over the call, we will connect the session tomorrow and analyze... |
1,264 | Dear Vijaya Ji, Please find the below path and Upload the Annual PMS letter and category name will be "Annual PMS FY-19-20" and Type will be "Self". C:\Users\Administrator\Desktop\Sandip Arohan\Annual PMS FY-19-20 Thanks, Sandip Chanda 8585059226 | 11,333 | 5 | 3 | Closed | Sandip Chanda | null | null | null | null | null | null | null | 2021-03-17T15:45:52+05:30 | 2021-03-17T15:46:51+05:30 | null | null | null | null | null | null | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets |
1,265 | Dear Team, As we have checked and found variance in Loan installment & Loan balance report. Payslip attached for your kind reference | 11,334 | 5 | 3 | Closed | Anoopsingh | Manual corrections | Product | Data Correction | null | Loans | null | null | 2021-03-17T15:46:16+05:30 | 2021-04-30T22:49:09+05:30 | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Anoopsingh, Kindly join the provided connection to work on the above query regard to varaince in loandeduction amount an... |
1,266 | Dear Team, Please provide... | 11,335 | 5 | 3 | Closed | Anoopsingh | report shared from back end | Product | Configuration | null | Claims and Reimbursments | null | null | 2021-03-17T15:48:26+05:30 | 2021-04-02T12:49:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Anoopsingh, We have share the report with the team over the Zoom session yesterday, please verify the report and let us ... |
1,267 | Dear Vijaya Ji, Please find the below path and Upload the Annual PMS letter and category name will be "Annual PMS FY-19-20" and Type will be "Self". C:\Users\Administrator\Desktop\Sandip Chanda Arohan\Annual PMS FY-19-20\Output Thanks, Sandip Chanda 8585059226 | 11,336 | 5 | 3 | Closed | Sandip Chanda | "Annual PMS FY-19-20 "bulk uploaded | Product | Service Request | null | Performance Appraisal | null | null | 2021-03-17T15:48:41+05:30 | 2021-03-17T18:57:08+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We have uploaded the "Annual PMS FY-19-20" from our end successfully, ... |
1,268 | Hi Team, For below employee queue movement issue. Please check with high priority. Heptagon log available below. Please find the iHRIS API log For E-code: 90834 we are passing the below details. [image.png] For E-code: 90942 we are passing the below details, if the city name needs to be changed kind... | 11,337 | 5 | 1 | Closed | shishira | Data correction & Clarification | Customization | Data Correction | null | Employee Information | null | null | 2021-03-17T17:16:54+05:30 | 2021-04-03T14:50:40+05:30 | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com | null | null | Clarification | Hi shishira, Please provide us sometime, we will analyze the data with reference to employee id 90834 from our end, and share the feedback with you. Thanks and Regards, Dhivya . V, Dear Team, Kindly share the update.. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A... |
1,269 | Employee name was changed post creation of confirmation letter. Letter was recreated, however, the details reflect as it was before making the changes. 28083,Dr.Sangeetha | 11,338 | 5 | 3 | Closed | Aishwarya KV | employee company name was not updated hence the full name was not reflected in the header. we have updated the company name and recreated the letter. | Product | Clarification | null | Employee Information | null | null | 2021-03-17T17:32:21+05:30 | 2021-04-02T13:50:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.54 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Aishwarya KV, Please join on the below given session link to work on the reported query. ht... |
1,270 | Dear Jay, In reference to the subject, there is a drop option issue if we are re-recruiting a relieving employee. I have provided the screenshot below wherein we tried fetching the information by provided name/number but it does not show the employee list. Could you please check and rectify the same. Regards, ... | 11,339 | 5 | 1 | Closed | Nainesh | Clarification Provided | Product | Clarification | null | New Hire On-Boarding | null | null | 2021-03-17T17:57:11+05:30 | 2021-04-02T11:51:32+05:30 | null | null | null | null | null | Clarification | Hi Nainesh, Post analysis we understood that the old employee first name was mentioned C.Santhosh and surname and lastname was empty and hence we request you to please provide the same details as same as old employee id. Note : As per the product functionality if you mentioned the employee as re-employment theni... |
1,271 | Hi , PFA Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Shishira Shetty Sent: 17 March 2021 17:17 To: 'Iswa... | 11,340 | 5 | 1 | Closed | shishira | duplicate ticket hence updating the ticket status. | Customization | Configuration | null | Employee Information | null | null | 2021-03-17T18:10:31+05:30 | 2021-04-02T09:48:24+05:30 | null | null | null | null | null | Clarification | Hi shishira, Since the below concern is duplicate ticket of 11337, we are updating the status of this ticket to closed. Request you to please track through the ticket #11337. Thanks and Regards, Dhivya . V |
1,272 | As per configuration; Intracity claim for city category B and grade SM1 should be INR 5000 however it is showing INR 7000 employee code P2483 Location : wrangal | 11,341 | 5 | 3 | Closed | Surendra Kumar | Clarification | Customization | Clarification | null | Travel Expense | null | null | 2021-03-17T18:13:25+05:30 | 2021-04-08T11:51:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi surendra kumar, From the description shared over the ticket, we understood that the Intracity cl... |
1,273 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Could you please help? Regards, Radhakrishnan (RK) [cid:image001.png@01D71B6F.191BC890] From: Genevive Ang <ivy@comquest-brunei.com> ... | 11,342 | 5 | 1 | Closed | Radhakrishnan Ganesan | Mail related to Confirmation Reminder.
If an employee is not confirmed and confirmation process have initiated but still employee yet to submit the form then reminder mail will get trigger.
Can you please ask employee to validate the same. | Product | Clarification | null | Office Administration | null | null | 2021-03-17T18:20:16+05:30 | 2021-04-06T11:50:39+05:30 | priyadharshini.k@myadrenalin.com, deepan.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, rk@comquest-brunei.com, rameshkumar.j@myadrenalin.com | priyadharshini.k@myadrenalin.com, deepan.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, rk@comquest-brunei.com, rameshkumar.j@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | Clarification | Dear RadhaKrishnan, Mail related to Confirmation Reminder. If an employee is not confirmed and confirmation process have initiated but still employee yet to submit the form then reminder mail will get trigger. Can you please ask employee to validate the same. Regards, Deepan.M +91-9940080856 [adrenali... |
1,274 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you urgently assist..when Hicham is trying to attach a file less than 1 MB he is getting an error message as indicated in the screensho... | 11,343 | 5 | 1 | Closed | Amit Sangha | null | null | null | null | null | null | null | 2021-03-17T18:38:03+05:30 | 2021-03-17T23:18:20+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, hicham.kabbage@gcg.ae, kritika.kumar@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, hicham.kabbage@gcg.ae, kritika.kumar@abaninvestment.com | hicham.kabbage@gcg.ae, kritika.kumar@abaninvestment.com | null | null | null | This ticket is closed and merged into ticket 11344 |
1,275 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello there, I have been trying for the whole afternoon and still nothing. Can you please revert back to me ? Hicham [cid:image3bffae.PNG@d... | 11,344 | 5 | 1 | Closed | Hicham Kabbage | already resolved | Product | Clarification | null | Performance Management | null | null | 2021-03-17T20:36:31+05:30 | 2021-04-18T20:18:36+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, naser.darwazeh@gcg.ae | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, naser.darwazeh@gcg.ae | kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, naser.darwazeh@gcg.ae | null | null | Software Problem | Hi Hicham Kabbage, Regret for the inconvenience caused, please let us know you are able to upload the files on "Performance Review". If you still experiencing the problem on file attachment, please let us know. Regards, Venkateshwaran Manager - Adrenalin Support, Tickets with IDs 11346 is merged into t... |
1,276 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, For the below interns CLINT leave is not reflecting also in the leave drop down its clumsy not able to understand the header. EC EMP Type ES ... | 11,345 | 5 | 3 | Closed | Rishi Ranka | Configuration. | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-03-17T20:48:56+05:30 | 2021-04-13T12:48:46+05:30 | ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, gowtham.n@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, gowtham.n@myadrenalin.com, sarfraaz.siddiqui@groupm.com | sarfraaz.siddiqui@groupm.com | null | null | Software Problem | Hi Rishi Ranka, Noted on your query,we will do the needful and update status accordingly. Regards Wasim, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, This is still pending. Thanks & R... |
1,277 | Hello there, I am using the link but everything is completely different than my company interface. It is just a support center website. How can I attach files to in my appraisal. It is now working ! Someone to call me please urgently 00971 504082921 or arrange a conference call now please. Hicham [... | 11,346 | 5 | 1 | Closed | Hicham Kabbage | null | Product | null | null | Performance Management | null | null | 2021-03-17T21:15:48+05:30 | 2021-03-17T23:12:05+05:30 | kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | null | null | Software Problem | This ticket is closed and merged into ticket 11344 |
1,278 | HICHAM KABBAGE Portfolio Marketing Manager Mob: +971 50 4082921 | Tel: +971 4 5281000 | Extn: 5462 PO Box: 25940, Makeen Building, Airport Road, Dubai, UAE This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for th... | 11,347 | 5 | 1 | Closed | Hicham Kabbage | Network Team has enabled access to complete the application attachment. Refer the mail attachment in this ticket. | Product | Configuration | null | Performance Appraisal | null | null | 2021-03-18T03:06:54+05:30 | 2021-04-02T13:50:25+05:30 | amit.sangha@abaninvestment.com, saravanan.mani@myadrenalin.com, deepan.m@myadrenalin.com | amit.sangha@abaninvestment.com, saravanan.mani@myadrenalin.com, deepan.m@myadrenalin.com | null | null | null | Software Problem | Hi Hicham Kabbage, We will join in the below Teams invite as requested at 10 am (Dubai time) to observe the reported concern. Regards, Venkateshwaran Manager - Adrenalin Support, Hi Hicham Kabbage, Post our analysis we shared the reported error message to your IT & network team. They have enabled access ... |
1,279 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, We need to delete below listed trainings from GS Share. Kindly support. [cid:image001.jpg@01D71A72.9152B6F0] Regards, Kirti Ghule Func... | 11,348 | 5 | 3 | Closed | Kirti Ghule | Backend deletion | Product | Data Correction | null | Setup HRMS | null | null | 2021-03-18T08:44:54+05:30 | 2021-04-07T17:48:57+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Kirti Ghule, Noted on your request,we will do the needful and update the status accordingly. Regards Wasim, Hi Kirti Ghule, Please be informed, below mentioned Training details has been deleted from backend, please check and confirm us. Regards Wasim |
1,280 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls update Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Wednesday, March 17, 2021 11:07 AM To: ask.adrenalin@myadre... | 11,349 | 5 | 3 | Closed | Jatinder Kumar Sharma | l1 & l2 change req | Product | Data Correction | null | Employee Movement | null | null | 2021-03-18T10:21:04+05:30 | 2021-04-02T12:49:41+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the L1 and L2 has been updated for the employee K0154 through the database. For EMPLOYEE OFFICIATION please check and assign the same from your end. Please check and share us your feedback. Thanks & Regards, Mohamed Moosa A, Pls revoke so that I can do the... |
1,281 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Kindly reactivate the employees in the attached list. Thanks, Nuwan Nuwan Deeptha Dissanayake Deputy Manager - Human Resou... | 11,350 | 5 | 1 | Closed | Nuwan Dissanayake | data updated | Product | Service Request | null | Separation Management | null | null | 2021-03-18T10:23:44+05:30 | 2021-04-03T13:49:12+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Service Request | Dear Nuwan Dissanayake, Sure, we will do the reactivation of employees in the attached excel and share the updates with you at the earliest. Thanks and Regards, Dhivya . V, Hi, Thanks for your email. I am on Personal leave on 18th Feb 2021. Kindly contact my Lead Mrs. Dhivya - dhivya.v@myadrenalin.com in c... |
1,282 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pls change the DOJ of employee -0077-Aakshi from 1st March 21 to 5th March 2021. Thanks Sonali Srivastava Manager-HR This message (in... | 11,351 | 5 | 1 | Closed | Sonali Srivastava | DOJ CHANGED | Product | Data Correction | null | Personal Data | null | null | 2021-03-18T10:28:59+05:30 | 2021-04-02T12:49:41+05:30 | ask.adrenalin@myadrenalin.com, kanika.t@myadrenalin.com | ask.adrenalin@myadrenalin.com, kanika.t@myadrenalin.com | kanika.t@myadrenalin.com | null | null | Change Request | Hi Sonali Srivastava, As per request, We have changed the reported employee DOJ (01 MAR 2021 TO 05 MAR 2021) from the back end, Kindly check your end and share feedback. Thanks and Regards Abirami.K |
1,283 | Post discussion over the call, we understood that for an employee the count (to be published, hold etc.) are getting displayed as 0. Post analysis we understood that recent changes were done in Manage role Player for 5 roles tagged to this employee. In this scenario, application initially identifies the roles having... | 11,352 | 5 | 1 | Closed | Sumant Ashok Mule | mapping is not in Manage role player | Product | Configuration | null | Offer Management | null | null | 2021-03-18T10:36:25+05:30 | 2021-03-18T10:36:50+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-03-18 05:06:25 UTC |
1,284 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Few days we are facing QCR_110 download issues in the Adrenalin. We request you to fix this issue earliest. Thanks Balaji.Damodaran... | 11,353 | 5 | 1 | Closed | Balaji Damodaran | refer ticket 11391 | Customization | Clarification | null | Job Data | null | null | 2021-03-18T10:41:56+05:30 | 2021-04-04T10:48:34+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, ram.kommineni@intellectdesign.com, dhivya.v@myadrenalin.com | null | ram.kommineni@intellectdesign.com, dhivya.v@myadrenalin.com | null | null | Clarification | Hi Balaji Damodaran, As discussed we will check with our internal team reagrd to report not extracting in the frontend and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, We are checking with internal team regard to report extraction and duplicate va... |
1,285 | Dear Kumar, We have guided you to upload the paygroup change of the mentioned employees in the system and the same has been uploaded successfully. Kindly check and let us know the feedback. Regards, Jayakrishnan.N Product Support From: Hariprasanna S HR [mailto:hariprasanna.s@intellectdesign.com] Sent:... | 11,354 | 4 | 1 | Resolved | Hariprasanna S HR | Clarification on transfer upload | Product | Clarification | null | Salary | null | null | 2021-03-18T10:48:38+05:30 | 2021-03-19T17:23:30+05:30 | kumaresan.sekar@intellectdesign.com, sasikumar.m@intellectdesign.com, balaji.damodaran@intellectdesign.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, ns.rajesh@intellectdesign.com | null | sasikumar.m@intellectdesign.com, balaji.damodaran@intellectdesign.com, dhivya.v@myadrenalin.com, hariprasanna.s@intellectdesign.com, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, kumaresan.sekar@intellectdesign.com | null | null | Software Problem | Hi Hariprasanna S HR, We have guided Kumar to upload the paygroup change of the mentioned employees in the system and the same has been uploaded successfully. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jayakrishnan, As discussed, still we are getting the ... |
1,286 | Dear Sargam, As requested the last working date of employee AYE1765 has been updated to 19th Mar 2021. Please verify and let us know in case of any concerns. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Che... | 11,355 | 5 | 1 | Closed | Sargam Gupta | updated lwd as requested | Product | Data Correction | null | Separation Management | null | null | 2021-03-18T10:52:16+05:30 | 2021-04-02T10:49:43+05:30 | ankur.sharma@ayefin.com, mihir.thaker@ayefin.com, vivek.raj@ayefin.com, ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | null | ankur.sharma@ayefin.com, mihir.thaker@ayefin.com, vivek.raj@ayefin.com, ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Service Request | Hi Sargam Gupta, As requested the last working date of employee AYE1765 has been updated to 19th Mar 2021. Please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
1,287 | Dear Jayakrishnan, Attached F & F of Sathish Babu in which HR have deducted Rs.2767 towards LTA excess paid & Rs.643/- towards Fuel Excess paid, the same is not flowing in Horizontal tax working. Request you to check and revert. Also please note we yet to upload Fuel without bill amount paid during March for Rs.6... | 11,356 | 5 | 1 | Closed | Roseline Judia | Clarification on LTA and fuel tax | Product | Clarification | null | Tax | null | null | 2021-03-18T10:59:00+05:30 | 2021-03-22T16:27:02+05:30 | balakumaran.v@myadrenalin.com, sivas@efl.global, gsujatha@efl.global, naineshg@efl.global | null | balakumaran.v@myadrenalin.com, sivas@efl.global, gsujatha@efl.global, naineshg@efl.global | null | null | Software Problem | Hi Roseline Judia, We will check the above query reagrd to LTA tax issue for the above mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Roseline Judia, Post analysis we understood that the LTA was uploaded in other deductions and the same will not be con... |
1,288 | How do we upload a image/photo in the section "CEO Speaks". Screen shot of the earlier image is attached for your reference. | 11,357 | 5 | 3 | Closed | Pradeep Kumar Swain | Provided the steps to change the Image in CEO | Product | Clarification | null | Setup HRMS | null | null | 2021-03-18T10:59:32+05:30 | 2021-03-24T08:57:48+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.54 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, The attached image belongs to "101338" who is CHRO. If you want to change ... |
1,289 | Client has raised a concern such that transaction approved through Email is not getting approved. Post analysis from our end, we have provided the below feedback. The Workflow Automation (WFA – through Mail) is processed on the basis of email id, and hence we should not have duplicate email id’s. If the same email... | 11,358 | 5 | 1 | Closed | Sumant Ashok Mule | duplicate email id's | Product | Configuration | null | Workflow | null | null | 2021-03-18T11:00:45+05:30 | 2021-03-18T11:01:21+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-03-18 05:30:45 UTC |
1,290 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL***********************... | 11,359 | 4 | 1 | Resolved | Sargam Gupta | RPT_DV_HELP_TRANS_2725 | Product | Service Request | null | Help Desk | null | null | 2021-03-18T11:17:29+05:30 | 2021-03-18T16:19:32+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, As discussed, please provide us few minutes, we will extract the report and share the updates with you Thanks and Regards, Dhivya . V, Hi Sargam Gupta, As per the request, please check the attached help desk transaction report. Kindly check the attached file for your reference. Th... |
1,291 | Need to be created a ireport for final closure report | 11,360 | 5 | 3 | Closed | Surendra Kumar | Final Closure - Ireport | Product | Service Request | null | Separation Management | null | null | 2021-03-18T11:21:34+05:30 | 2021-04-03T09:49:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi surendra kumar, We understood from the below description, that a new I reporter has to be created with the Fina... |
1,292 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi moosa, Please create a new consultant " The Origin" Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Br... | 11,361 | 4 | 3 | Resolved | Jatinder Kumar Sharma | consultant creation change request | Product | Data Correction | null | null | null | null | 2021-03-18T12:11:12+05:30 | 2021-03-18T15:30:13+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the consultant The Origin has been created through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,293 | Hi, We have uploaded revised format of Relieving Letter_HOADL in Document Designer form, however after generating the letter it's not coming on Letter Head. Please check and resolve. | 11,362 | 5 | 3 | Closed | Rashmi Deshpande | Header & footer images added again in letter | Product | Clarification | null | Separation Management | null | null | 2021-03-18T12:27:36+05:30 | 2021-03-18T15:44:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, As showcased over the remote session, we have removed the existing complete header & footer image and... |
1,294 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Swati is trying to cancel her leave for the month of Feb-2021. But in the leave cancellation the date is not reflecting. Z3C Swati Suresh P... | 11,363 | 5 | 1 | Closed | Balaji Damodaran | Leave clarifications | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-18T12:37:01+05:30 | 2021-04-02T16:49:34+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | balaji.damodaran@intellectdesign.com | null | null | Clarification | Hi Balaji Damodaran, We request you to please navigate to leave configurations and check the days mention in leave cancel period and modify accordingly. Then only the leaves rasied by the employee within that period will list in leave cancellation form. Kindly check and let us know the feedback. Regards... |
1,295 | As discussed with Shishira, attached the customization patch. Please download the same from Fresh Desk Portal and share it with the respective team. | 11,364 | 5 | 1 | Closed | shishira | Ticket created for sharing Patch | Customization | Patch Deployment | null | Separation Management | null | null | 2021-03-18T13:22:46+05:30 | 2021-03-18T13:22:46+05:30 | null | null | null | null | null | Software Enhancement | created_by: 2043044612466 time: 2021-03-18 07:52:46 UTC |
1,296 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL***********************... | 11,365 | 5 | 1 | Closed | Sargam Gupta | Clarification - Claim | Product | Clarification | null | Employee Information | null | null | 2021-03-18T13:39:05+05:30 | 2021-04-03T08:49:47+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mohit.chauhan@ayefin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | mohit.chauhan@ayefin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mohit.chauhan@ayefin.com | null | null | Software Problem | Hi Sargam Gupta, We understand that the Transaction Wedding Allowance is not getting displayed in the Approver - AYE1148 Palak's queue. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | ... |
1,297 | The queue error of A. Ponraj (600252) was cleared yesterday. But when he submitted again today, the same error is appearing. Please do the needful. | 11,366 | 5 | 1 | Closed | KARTHIKEYAN. K | In queue | Customization | Data Correction | null | Claims & Reimbursement | null | null | 2021-03-18T13:53:23+05:30 | 2021-04-09T23:09:58+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/527043793 Thanks and re... |
1,298 | Dear Team, We are facing this issue since Dec 20. Kindly resolve.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02... | 11,367 | 4 | 1 | Resolved | Anoopsingh | role resubmitted and hide role was y for the facilitator | Product | Configuration | null | New Hire On-Boarding | null | null | 2021-03-18T14:05:52+05:30 | 2021-03-19T16:45:17+05:30 | shikhashukla@globecapital.com | null | shikhashukla@globecapital.com | null | null | Software Problem | Hi Anoopsingh, We will check the above mentioned query regard to education details update issue for the mentioned employees while onboarding and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post discussion over the call, we understood that the employee K4401 w... |
1,299 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please assist with goals clean up for one of our staff as there is an error identified in goals set for her: Employee ID Empl... | 11,368 | 5 | 1 | Closed | Amit Sangha | Goal Clean up activity | Product | Data Correction | null | Goal Management | null | null | 2021-03-18T14:08:55+05:30 | 2021-04-02T14:48:46+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, iman.adam@cns-me.com, venkateswaran.c@myadrenalin.com, leeanna.nussbaumer@ghobash.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, iman.adam@cns-me.com, venkateswaran.c@myadrenalin.com, leeanna.nussbaumer@ghobash.com | iman.adam@cns-me.com, venkateswaran.c@myadrenalin.com, leeanna.nussbaumer@ghobash.com | null | null | Service Request | Hi Amit Sangha, Current employee "2532 - Iman Adam" transaction is at the stage of Performance Review Approval, Can you please confirm us do we required to bring it back to the Set Goal process. Regards, Venkateshwaran Manager - Adrenalin Support, Hi Amit Sangha, As requested we have reverted the goals t... |
1,300 | Dear Team, Please delete goals and Self appraisal for following employees for the year 2020. Muzaffar Syed (AQ020431) Regards, Rohit Gaikwad 9969057601 | 11,369 | 4 | 3 | Resolved | Rohit Gaikwad | Deleted the goals | Product | Data Correction | null | Performance Management | null | null | 2021-03-18T14:42:53+05:30 | 2021-03-18T16:20:30+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Gaikwad, From the reported query we understood that you want to delete the goals and self-appraisal of me... |
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