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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
801 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Currently welcome and nomination scheme details email content is going over the email body. Please check the feasibility that we want att... | 10,849 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Employee Information | null | null | 2021-01-22T13:20:40+05:30 | 2021-02-13T15:48:57+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Please check and share the sample mail triggered for the further analyses. Regards, Mohamed Moosa A Adrenalin Support, Pls review if we can do it with latest auto emails. Need to add attachment. , Hi Jatinder Kumar Sharma, As discussed over the phone, please check and share us th... |
802 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls remove ICICI bank details. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ... | 10,850 | 5 | 3 | Closed | Jatinder Kumar Sharma | bank details cleanup - change req | Product | Data Correction | null | Employee Information | null | null | 2021-01-22T14:40:25+05:30 | 2021-02-06T15:48:36+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the mentioned bank details has been cleaned up through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
803 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Iswarya, Similar issue of attendance was approved, but the same is not update din the system. Regards, Sandeep Thungaturthy Please help me ... | 10,851 | 5 | 1 | Closed | Sandeep Thungaturthy | Inqueue deletion & Reprocess query | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-01-22T15:18:43+05:30 | 2021-02-06T18:48:35+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com | iswarya.s@myadrenalin.com | null | null | Software Problem | Hi Sandeep Thungaturthy, We will share the zoom link to check the Employee - 69147 issue in Leave Approval in detail. Regards, Iswarya.S, Hi Sandeep Thungaturthy, As discussed over call, attached the script for transactions that are in queue with the Error tempdb is full. Please execute and check in the ... |
804 | Dear Team, Please support us to update the attached email address in Pulse. Rinoy Sebastian, Project Manager - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai - 400093 ' 02242038111 ' +91-7738050714 * <mailto:rinoy.sebastian@indu... | 10,852 | 5 | 1 | Closed | Rinoy Sebastin | since data is available in history it didnt get updated | Product | Data Correction | null | Employee Information | null | null | 2021-01-22T15:59:59+05:30 | 2021-02-06T18:48:38+05:30 | dhivya.v@myadrenalin.com, sumant.a@myadrenalin.com, sukumar.sankaran@indusind.com, chaitali.chhowala@indusind.com, sathish.nagarajan@indusind.com, david.chelladurai@indusind.com, balakumaran.v@myadrenalin.com, rinoy.sebastian@indusind.com | dhivya.v@myadrenalin.com, rinoy.sebastian@indusind.com, sumant.a@myadrenalin.com, sukumar.sankaran@indusind.com, chaitali.chhowala@indusind.com, david.chelladurai@indusind.com, balakumaran.v@myadrenalin.com | sukumar.sankaran@indusind.com, chaitali.chhowala@indusind.com, sathish.nagarajan@indusind.com, david.chelladurai@indusind.com | null | null | Clarification | Hi Rinoy Sebastin, Please provide us few minutes, we will do the needful and share the updates with you. Regards, Adrenalin Support, Dear Team, Request you to please verify the data now and let us know in case of any discrepancies. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06... |
805 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls remove old profile from resume bank as we are not able to add profile. Ankush Vasantrao Jadhav Mobile Number - 7774869246 Regards Jatinder S... | 10,853 | 5 | 3 | Closed | Jatinder Kumar Sharma | candidate details clean up (change request) | Product | Data Correction | null | New Hire On-Boarding | null | null | 2021-01-22T16:34:27+05:30 | 2021-02-06T16:48:53+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the reported candidate details has been cleaned up through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
806 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] In each email 2 records are coming pls check. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourcecm@r... | 10,854 | 5 | 3 | Closed | Jatinder Kumar Sharma | personal employees details of the employees has been updated through the Candidate Portal and Recruitment process, hence the certification details are updated twice | Customization | Data Correction | null | New Hire On-Boarding | null | null | 2021-01-24T13:56:12+05:30 | 2021-02-12T12:48:54+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the personal employees details of the employees has been updated through the Candidate Portal an... |
807 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Request you to provide the script for getting the same changed for the query in trail mail. Regards, Sandeep Thungaturthy From: Ashim... | 10,855 | 5 | 1 | Closed | Sandeep Thungaturthy | manual changes as requested | Product | Data Correction | null | Employee Information | null | null | 2021-01-25T08:56:56+05:30 | 2021-02-09T11:50:17+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Service Request | Hi Sandeep Thungaturthy, Attached the query to update the Confirmation Due on as 8th Jan 2021 for the below mentioned employee. Please execute the same, verify and let us know in case of any queries. Note : Please take the required backup before execution of scripts Regards, Adrenalin Support |
808 | Request you to disable document upload option in record resignation form. | 10,856 | 5 | 2 | Closed | Swati Tendulkar | Document upload can not be removed | Product | Clarification | null | Separation Management | null | null | 2021-01-25T11:35:25+05:30 | 2021-02-13T18:47:56+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Swati Tendulkar, As discussed, we will check and confirm on the feasibility to remove the Document Upload... |
809 | Dear Dhivya, As discussed, please find below , wherein employee is unable to proceed with Goal Setting. ECN : 52309 Kindly assist with the disconnect here. Thanks and Regards, Chaitali | 10,857 | 5 | 2 | Closed | Rinoy Sebastin | report need to be verified, ou not mapped | Product | Configuration | null | Goal Management | null | null | 2021-01-25T13:56:37+05:30 | 2021-02-11T16:48:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed with you, request you to please verify the Review Details form and Employee E... |
810 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Request you to remove his old bank details of ICICI Bank of Iswar Gaud (91607). Regards Jatinder Sharma 70094-81180 This message (includin... | 10,858 | 5 | 2 | Closed | Jatinder Kumar Sharma | bank details cleanup (change request) | Product | Data Correction | null | Employee Information | null | null | 2021-01-25T16:51:33+05:30 | 2021-02-11T11:49:30+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the bank details of the mentioned employee has been cleaned up through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
811 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Team, pls make DoJ changes from backend. ---------- Forwarded message --------- From: Palak.Sodhi <palak.sodhi@ayefin.com> Date: Mon, Jan 25, 2021 at... | 10,859 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-01-25T18:17:51+05:30 | 2021-02-11T11:49:31+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the feasibility and update the below DOJ of the employees in the Application. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the DOJ for the below employees. Please check and confirm. Regards, Iswarya.S Adrenalin Support |
812 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls resolve it. ---------- Forwarded message --------- From: hr operations <hroperations2@ayefin.com> Date: Wed, Jan 27, 2021 at 11:56 AM Subject: |... | 10,860 | 5 | 1 | Closed | Sargam Gupta | Employee On-boarding Mandatory Column - Known as, Surname | Product | Configuration | null | Employee Information | null | null | 2021-01-27T12:10:28+05:30 | 2021-02-13T13:48:02+05:30 | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, hroperations2@ayefin.com | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, hroperations2@ayefin.com | palak.sodhi@ayefin.com, hroperations2@ayefin.com | null | null | Clarification | Hi Sargam Gupta, We will check the below "Employee On-Boarding" issue for the Employee -AYE6130 and update you. Regards, Iswarya.S, Dear Team, This is happening with all employees. *Thanks & Regards* *Rahul Yadav* *HR-Ops* *Head Office-Gurgaon* *Mob - 7428897555* On Wed, Jan 27, 2021 at 12:38... |
813 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change the Admin clearance status as “not completed” for below employee. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religar... | 10,861 | 5 | 3 | Closed | Jatinder Kumar Sharma | clearance status change request | Product | Data Correction | null | Separation Management | null | null | 2021-01-27T12:15:59+05:30 | 2021-02-11T12:49:54+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Admin Clearance for the reported employee has been updated as NOT COMPLETED through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
814 | Hi Concern, Please find the below issue and Fix it ASAP. | 10,862 | 5 | 3 | Closed | Sandip Chanda | We have analyzed contact details data stuck in inactive actor bucket, So the front end based data showing is pending approval. Hence we have rectified the issue from our end | Product | Data Correction | null | Employee Information | null | null | 2021-01-27T12:19:51+05:30 | 2021-01-27T18:58:33+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check this contact detail issue and confirm from our end. Reg... |
815 | Hi Concern, Below mentioned employee has join on 26-Nov-20 and same has been updated in "Employee Absconding 2667" form. but till now in "Employee Details Report 2667" it's showing Absconded. But it should not be. Thanks, Sandip Chanda 8585059226 | 10,863 | 5 | 2 | Closed | Sandip Chanda | Employee details report add column | Customization | Data Correction | null | null | null | null | 2021-01-27T12:25:23+05:30 | 2021-02-03T11:04:18+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10862, Hi Sandip Chanda, For the below query, We will check this employee details report and confirm from ... |
816 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please check if we can enabled check box in clearance approval form so that clearance owner can approve requests in one go. Regards Jat... | 10,864 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Separation Management | null | null | 2021-01-27T13:01:59+05:30 | 2021-02-11T14:48:33+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, nitin.dixit@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, nitin.dixit@religare.com | nitin.dixit@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, since for the Activity Clearance approval requires Status and Comments data for all the clearances, it is not feasible to approve the multiple clearance at once. The same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin ... |
817 | Dear Team, Kindly open the confirm settlement of the below mentioned employee. The settlement done on 25th Nov 2020. Emp No Emp Name 06467 Ariful Molla Regards Abhishek Jhunjhunwala 8240332855 | 10,865 | 5 | 3 | Closed | Argha Ghosh | reopen settlement | Product | Clarification | null | null | null | null | 2021-01-27T13:24:30+05:30 | 2021-02-10T10:57:57+05:30 | abhishek.jhunjhunwala@arohan.in, nazrul.islam@arohan.in | abhishek.jhunjhunwala@arohan.in | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, we will check this concern and confirm from our end. Regards, v... |
818 | Hi Concern, Below mentioned employees are not coming in "Current Month Salary Register 2667". EMPLOYEE NUMBER EMPLOYEE NAME CURRENT DESIGNATION 15426 Himanshu Acharya Executive Assistant I 15429 Abhishek Acharya Executive Assistant II 15802 Biswaji... | 10,866 | 5 | 2 | Closed | Sandip Chanda | attached employee's are salary hold | Product | Clarification | null | null | null | null | 2021-01-27T13:53:19+05:30 | 2021-01-28T17:36:05+05:30 | argha.ghosh@arohan.in, nazrul.islam@arohan.in, sujoy.ghosh@arohan.in, balakumaran.v@myadrenalin.com | argha.ghosh@arohan.in, nazrul.islam@arohan.in, sujoy.ghosh@arohan.in, balakumaran.v@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, For the below query, We have checked the mentioned employee's salary is on hold, Kin... |
819 | Hi Concern, This is to inform you that below mentioned employee coming two times in "Employee Details Report 2667". But it should not be come. EMPLOYEE NUMBER EMPLOYEE NAME CURRENT DESIGNATION 13410 Nasiruddin Sk Executive Assistant I 13410 Nasiruddin Sk Execut... | 10,867 | 5 | 3 | Closed | Sandip Chanda | duplicate entries | Customization | Data Correction | null | null | null | null | 2021-01-27T14:52:19+05:30 | 2021-01-28T11:02:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will check this duplicate issue and confirm from our end Regar... |
820 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] ********************************* HELLO RAVICHANDRAN KANNIAPPAN , ********************************* Greetings from Freshworks! Please find the ... | 10,868 | 5 | 1 | Closed | Billing | Additional License for Fresh Desk. | Product | Service Request | null | null | null | null | 2021-01-27T17:49:05+05:30 | 2021-01-29T13:14:51+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hey Adrenalin, We have marked your ticket as Resolved. Please check your ticket. Your Ticket details : Ticket Title : Ticket [10868] has been posted- Freshdesk Invoice Ticket URL: https://support.freshdesk.com/helpdesk/tickets/8205879 If you think the problem is not resolved, please reply to this em... |
821 | Hello Adrenalin eSystems LTD, A new account has been created for you in our Freshdesk Support Portal. To get started with using our Support Portal, you will have to activate your account. Activation lets you participate in our Forums, browse our Knowledge Base and view and respond to your tickets. _______... | 10,869 | 5 | 1 | Closed | Billing | Additional License purchase of Fresh Desk | Product | Service Request | null | null | null | null | 2021-01-27T17:54:27+05:30 | 2021-01-29T13:11:29+05:30 | null | null | null | null | null | Service Request | null |
822 | Hi Concern, This is to inform you that submit button not coming in "Contact Details" Forms. This issue face maximum employee. Thanks Sandip Chanda 8585059226 | 10,870 | 5 | 3 | Closed | Sandip Chanda | data correction | Product | Data Correction | null | Employee Information | null | null | 2021-01-27T18:52:55+05:30 | 2021-01-27T19:36:55+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=1, Hi Sandip Chanda, For the below query, We have understood contact details form submit button not en... |
823 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] still 2 records are coming. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Se... | 10,871 | 5 | 3 | Closed | Jatinder Kumar Sharma | the personal details of the employees was updated through the Candidate Portal and Recruitment process, hence the certification details are updated twice.
Now we have corrected the certificate duplicate data and we have inactivated the Candidate To Employee Data Migration scheduler. | Customization | Data Correction | null | New Hire On-Boarding | null | null | 2021-01-28T09:08:47+05:30 | 2021-02-12T12:48:55+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the personal details of the employees was updated through the Candidate Portal and Recruitment process, hence the certification details are updated twice. Now we have corrected the certificate duplicate data and we have inactivated the Candidate To... |
824 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please check and let me know how we can define pre-defined letters as mentioned below. *location change letter *Designation change letter... | 10,872 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Setup HRMS | null | null | 2021-01-28T09:42:42+05:30 | 2021-02-19T19:49:10+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, for the reported new letter creation implementation as per your requirement, the same has been forwarded to the Product Manager to check the... |
825 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls make the correction as L1 is already inactive. I had shared the same case few days back too. Employee_ID FullName Level1_Reporting_Manager_Na... | 10,873 | 5 | 3 | Closed | Jatinder Kumar Sharma | L1 inactive employee update issue | Customization | Data Correction | null | Employee Information | null | null | 2021-01-28T10:01:52+05:30 | 2021-01-28T11:09:11+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, The reported L1 query has been rectified through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
826 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, I have just approved the contact address for below employee and seems work email is blank. Pls check and do the needful. [cid:image001.png@01D6F576... | 10,874 | 5 | 2 | Closed | Jatinder Kumar Sharma | mail update | Product | Data Correction | null | Employee Information | null | null | 2021-01-28T13:11:18+05:30 | 2021-02-12T20:49:01+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check and update you the status . Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, the mail id of the Emp: 47883 has been updated through the database as anand.singh@religare.com.. Please check the same from your... |
827 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls update. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Thursday, January 28, 2021 1:11 PM To: ask.adrenalin@myadr... | 10,875 | 5 | 3 | Closed | Jatinder Kumar Sharma | mail update | Product | Data Correction | null | Employee Information | null | null | 2021-01-28T16:35:07+05:30 | 2021-02-12T20:49:02+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, the mail id of the Emp: 47883 has been updated through the database as anand.singh@religare.com.. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
828 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls confirm. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Friday, January 22, 2021 1:20 PM To: ask.adrenalin@myadre... | 10,876 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2021-01-28T17:23:00+05:30 | 2021-02-13T15:48:57+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed over the phone, please check and share us the sample mail triggered for the reported query for further analyses on the same. Thanks &... |
829 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, I want to paste photo's data on this UAT server, please guide how I can do the same accordingly please upload the same from backend. Tha... | 10,877 | 5 | 3 | Closed | Jatinder Kumar Sharma | photo upload | Product | Clarification | null | Employee Information | null | null | 2021-01-29T09:30:39+05:30 | 2021-02-16T15:47:48+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, please the employee photos in the UAT server and confirm to upload the same in the Live server. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, Hi Jatinder Kumar Sharma, As discussed, please the employee photos in the UAT server and confirm to upload ... |
830 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Iswarya, Please confirm and update on this. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th ... | 10,878 | 5 | 1 | Closed | Palak sodhi | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-01-29T14:30:30+05:30 | 2021-02-13T14:48:02+05:30 | ask.adrenalin@myadrenalin.com, noore.mojassum@ayefin.com, mithilesh.shukla@ayefin.com, govind.mishra@ayefin.com, sargam.gupta@ayefin.com | ask.adrenalin@myadrenalin.com, noore.mojassum@ayefin.com, mithilesh.shukla@ayefin.com, govind.mishra@ayefin.com, sargam.gupta@ayefin.com | noore.mojassum@ayefin.com, mithilesh.shukla@ayefin.com, govind.mishra@ayefin.com, sargam.gupta@ayefin.com | null | null | Clarification | Hi Palak sodhi, As discussed with Sargam earlier, the below issue has been resolved earlier. Please check and confirm. Regards, Iswarya.S Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai ... |
831 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] ********************************* HELLO RAVICHANDRAN KANNIAPPAN , ********************************* Greetings from Freshworks! Please find the ... | 10,879 | 5 | 1 | Closed | Billing | fresh desk invoice, received from fresh desk and forwarded to internal team. | Product | Configuration | null | null | null | null | 2021-01-29T14:49:57+05:30 | 2021-02-13T15:48:58+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | venketeshwaran@gmail.com | null | Clarification | Hey Adrenalin, We have marked your ticket as Resolved. Please check your ticket. Your Ticket details : Ticket Title : Ticket [10879] has been posted- Freshdesk Invoice Ticket URL: https://support.freshdesk.com/helpdesk/tickets/8214258 If you think the problem is not resolved, please reply to this em... |
832 | ?Dear Team, Employee code (105) has raised AR for 22-Jan-2021 and it approved by approver also but still employee's calendar reflecting as absent. Thanks & Regards, Sumant Mule Adrenalin eSystems Ltd 8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover, Western Express Highway, Gore... | 10,880 | 5 | 1 | Closed | Sumant Ashok Mule | AR raised before shift timings | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-02-01T11:14:34+05:30 | 2021-02-19T14:48:09+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, vijayan.g@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | null | Clarification | Hi Sumant Ashok Mule, As per the discussion with Sumant, since the AR has been raised prior to the shift timings, the AR has fallen on the previous date and didn't consider 22nd January 2020. Please request the user to cancel the AR and raise it for 22nd January within the respective shift timings. ... |
833 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please find below mail and attached offer letter, *Issues:* - Incorrect template in offer Mail body - Probationary peri... | 10,881 | 5 | 1 | Closed | Saurabh Soni | Issue resolved | Product | Data Correction | null | Offer Management | null | null | 2021-02-01T12:38:05+05:30 | 2021-02-23T10:48:35+05:30 | ask.adrenalin@myadrenalin.com, sargam.gupta@ayefin.com, gunavanth.k@ayefin.com, palak.sodhi@ayefin.com, hroperations2@ayefin.com, nirvesh.mehrotra@ayefin.com | ask.adrenalin@myadrenalin.com, sargam.gupta@ayefin.com, gunavanth.k@ayefin.com, palak.sodhi@ayefin.com, hroperations2@ayefin.com, nirvesh.mehrotra@ayefin.com | sargam.gupta@ayefin.com, gunavanth.k@ayefin.com | null | null | Software Problem | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] FYI, Palak and Rahul issues with HRMS for Revised offers please no revised offers will go till the issue gets resolves. Thanks, and Regards,... |
834 | Hi Dhivya, PFA for holidays to be updated for Jan’21. Needful updation has been done on from the HR end with respect to shift transation on Pulse. Kindly do the needful at your end so that the same reflects as holiday in the attendance calendar. Request you to treat the same on high priority. ... | 10,882 | 5 | 3 | Closed | Rinoy Sebastin | shift not roistered | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-02-01T12:42:58+05:30 | 2021-02-16T13:49:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed with you, request you to please execute the below query of Attendance Schedulers f... |
835 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Divya, Please check below ticket and do the needful. Thank you. Ticket : #10882 Regards Vishal Balkawade From: Sarika Jos... | 10,883 | 5 | 1 | Closed | Vishal | shift roastered after holiday | Product | Configuration | null | Shift and Scheduling | null | null | 2021-02-01T12:48:14+05:30 | 2021-02-16T14:49:04+05:30 | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, rinoy.sebastian@indusind.com, ravi.dhondkar@indusind.com, sssupport@indusind.com, vishal.balkawade@indusind.com | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, rinoy.sebastian@indusind.com, ravi.dhondkar@indusind.com, sssupport@indusind.com, vishal.balkawade@indusind.com | rinoy.sebastian@indusind.com, ravi.dhondkar@indusind.com, sssupport@indusind.com | null | null | Clarification | Dear Vishal, As discussed with you, have provided our response on the respective ticket. Please verify and let us know in case of any concerns. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130... |
836 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Team, pls fix the helpdesk report issue for itadmin. ---------- Forwarded message --------- From: Bharat Singh <bharat.singh@ayefin.com> Date: Fri, J... | 10,884 | 5 | 1 | Closed | Sargam Gupta | Clarification | Product | Clarification | null | null | null | null | 2021-02-01T12:55:20+05:30 | 2021-02-16T13:49:12+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, While checking the "Help Desk Transaction" form, it is fetching data. Attached the data for your reference and also screenshot. Please check and confirm. Regards, Iswarya Saravanan Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Desi... |
837 | Hi Concern, "Attendance _integration" Scheduler is not running properly. It's showing failed. So please fix this issue on urgent basis. Thanks, Sandip Chanda 8585059226 | 10,885 | 5 | 3 | Closed | Sandip Chanda | Server disk space is full | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-02-01T14:39:39+05:30 | 2021-03-24T19:37:25+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.104 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, For the below query, We have raised the concern internally on our end, We will close the... |
838 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please check below mail body, *Issue :* - Designation is missing from Mail body. *Thanks and Regards,* *Saurabh Son... | 10,886 | 5 | 1 | Closed | Saurabh Soni | Bookmark | Product | Data Correction | null | Offer Management | null | null | 2021-02-01T18:30:42+05:30 | 2021-02-17T10:48:37+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Saurabh Soni, Kindly check for the new candidate Offer Acceptance mail and update us. Regards, Iswarya Saravanan Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswa... |
839 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please do the needful, unable to have the round off number for applying leave. Please check and correct. Regards, Sandeep Thungaturth... | 10,887 | 5 | 1 | Closed | Sandeep Thungaturthy | Clarification | Product | Data Correction | null | Employee Information | null | null | 2021-02-02T08:21:11+05:30 | 2021-02-20T12:50:00+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | null | null | null | Service Request | Hi Sandeep Thungaturthy, We will share the connection to check the issue in details. Regards, Iswarya Saravanan Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.... |
840 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change the OU as we are not able to do it from front end. OU to be updated - RSL-SHARC-Corporate Employee_ID FullName OU H29680 Aja... | 10,888 | 5 | 3 | Closed | Jatinder Kumar Sharma | OU data change | Product | Data Correction | null | Employee Information | null | null | 2021-02-02T09:51:59+05:30 | 2021-02-17T11:48:40+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the OU has been updated for the reported employee through the database, please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
841 | One employee have received arrears of 30 & 31 days for September 2020 and October 2020 month respectively in the payroll month November 2020. However the employee has not regularized the attendance for these months, yet he has received full month arrears. Employee No. 27783, Kindly check on urgent basis | 10,889 | 5 | 4 | Closed | Vicky Shah | issue in integration procedure | Product | Patch Deployment | null | Pay process | null | null | 2021-02-02T12:36:46+05:30 | 2021-03-30T17:50:10+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.104 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, From the below description mentioned in the ticket, we understood that the employee 27783, has rece... |
842 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Pls check this resignation must trigger to Jaydeep as well – 94507. However it did not trigger. Regards Jatinder Sharma 70094-81180 ... | 10,890 | 5 | 3 | Closed | Jatinder Kumar Sharma | Approver change request | Product | Data Correction | null | Separation Management | null | null | 2021-02-02T16:42:44+05:30 | 2021-02-18T12:50:36+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatin, The below reported mail triggered on 05-Jan-2021, we have already discussed this scenario during the second week of January and configured the ROLE ADDITION in the mail trigger workflow. The Record Resignation Notification mail should be triggered to Jaydeep Singh for the later resignation cases of... |
843 | Hi Concern, Below filed is required in "Past Employment Details-iReporter" Experience Category. Thanks, Sandip Chanda 8585059226 | 10,891 | 5 | 2 | Closed | Sandip Chanda | Added column | Product | Data Correction | null | Personal Data | null | null | 2021-02-03T11:02:48+05:30 | 2021-02-08T10:56:41+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.104 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will create the new column and confirm from our end. Further if any... |
844 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls confirm. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Thursday, January 28, 2021 9:42 AM To: ask.adrenalin@my... | 10,892 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Setup HRMS | null | null | 2021-02-03T12:35:18+05:30 | 2021-02-19T19:49:11+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, shailender.verma@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, shailender.verma@religare.com | shailender.verma@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check and update you the feasibility with the internal team. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, for the reported new letter creation implementation as per your requirement, the same has been forwarded to the Product... |
845 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Pls check as reporting is getting changed automatically [cid:image001.png@01D6FA45.3B39A7D0] Thanks & Regards, Jatinder Kumar Shar... | 10,893 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Data Correction | null | Employee Information | null | null | 2021-02-03T15:58:05+05:30 | 2021-02-19T13:50:35+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com | kr.deepak@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the call, we will check and update you the functionality on the Employee transfer form effective date. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, the L1 for the reported case has been updated through the database, please check... |
846 | Dear Team, Kindly hold the salary of the below mentioned employee for the month of Oct 2018. Emp ID Name Amt 08570 Niranjan Sahoo 685.00 Regards Abhishek Jhunjhunwala 8240332855 | 10,894 | 5 | 2 | Closed | Argha Ghosh | Salary hold | Product | Configuration | null | Salary | null | null | 2021-02-03T16:02:08+05:30 | 2021-02-10T10:57:37+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.104 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We have to HOLD the below employee salary from our end, Kindly please che... |
847 | Dear Vijaya Ji, Please find the below path and Upload the Health Card and category name will be "Health Card" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Arohan\Health Card\Health Card 2021 Thanks Sandip Chanda 8585059226 | 10,895 | 5 | 3 | Closed | Sandip Chanda | bulk upload | Product | Service Request | null | Personal Data | null | null | 2021-02-03T17:00:20+05:30 | 2021-02-03T19:34:46+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.104 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We have uploaded the health card from our end, Kindly please check you... |
848 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Team, pls move all forms Record Resignations (except Aye2922 means remaining 59 forms) and wedding allowance to Aye1148's queue. Don't touch self apprai... | 10,896 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-02-04T11:11:56+05:30 | 2021-02-19T12:48:54+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will move all the Record Resignations (except Aye2922 means remaining 59 forms) and wedding allowance to Aye1148’s queue . We will update you once the queue movement is completed. Regards, Iswarya Saravanan Thanks & Regards, Iswarya.S Adrenalin eSystems L... |
849 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Regards, Sargam -- ****************************************CONFIDENTIAL**************************************** * **The Information c... | 10,897 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-02-04T13:51:57+05:30 | 2021-02-19T15:49:04+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we have moved the aye2922's resignation to aye1493's queue. Please check and confirm. Regards, Iswarya Saravanan Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siru... |
850 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Request you to check and get the form displayed. Regards Sandeep From: Preetika Rohatgi <preetika.rohatgi@exidelife.in> Sent: 04 Feb... | 10,898 | 5 | 1 | Closed | Sandeep Thungaturthy | Data correction | Customization | Data Correction | null | Employee Information | null | null | 2021-02-04T14:53:47+05:30 | 2021-02-20T10:49:36+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Software Problem | Hi Sandeep Thungaturthy, We understand that the there are no pending form in my tray and the probation review approval form filter is reflecting in my tray. We will share the connection and resolve the same. Regards, Iswarya Saravanan Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th... |
851 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] I don’t see emergency contact details in below email. pls check. From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Th... | 10,899 | 5 | 3 | Closed | Jatinder Kumar Sharma | SP Correction | Customization | Data Correction | null | Setup HRMS | null | null | 2021-02-04T17:51:38+05:30 | 2021-02-20T14:48:40+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Enhancement | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, For the reported query, we have analyzed and rectified the issue with code level changes through the database and the mail is triggering f... |
852 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Request you to please change the goals status from "approved" to as " saved" mode. So that employee can modify the records. This is a samp... | 10,900 | 5 | 3 | Closed | Jatinder Kumar Sharma | goal setting status roll back (change request) | Product | Data Correction | null | Goal Management | null | null | 2021-02-04T18:00:29+05:30 | 2021-02-19T19:49:12+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com, sharma.jatinder@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com, sharma.jatinder@religare.com | alexander.c@myadrenalin.com, nitin.dixit@religare.com | null | null | Change Request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls hold , first have few query Regards , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless... |
853 | Hi Dhivya, Please find user quotes ECN : IBL 81735 "Why my shift timing is not remaining same which is from 11:00 A.M to 8:00 P.M ? One day it is from 9:15 A.M to 06:15 P.M and on the following day it becomes 11:00 to 8:00 then it changed to 9:45 to 06:45 and for every sudden time change I have been marked lat... | 10,901 | 5 | 2 | Closed | Rinoy Sebastin | shifts assigned as per roistering | Product | Configuration | null | Shift and Scheduling | null | null | 2021-02-05T12:26:04+05:30 | 2021-02-20T15:49:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, The shift transactions will not get varied post shift roistering. Hence the shifts roistered... |
854 | hi Dhivya, While updating account number user facing "Record already Exits" issue. Please check and do needful. ECN 107468 Regards Vishal | 10,902 | 5 | 3 | Closed | Rinoy Sebastin | transaction existed in wfs pims table | Product | Data Correction | null | Employee Information | null | null | 2021-02-05T12:42:31+05:30 | 2021-02-20T14:48:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, Hope this would be a rehire case similar to earlier cases shared with us. Hence reques... |
855 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Dhivya, While updating account number user facing "Record already Exits" issue. Please check and do needful. Ticket No: 10902 ECN 1... | 10,903 | 5 | 1 | Closed | Vishal | same account number tagged to another id | Product | Data Correction | null | Employee Information | null | null | 2021-02-05T12:47:43+05:30 | 2021-02-20T12:50:01+05:30 | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, rinoy.sebastian@indusind.com, sssupport@indusind.com | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, rinoy.sebastian@indusind.com, sssupport@indusind.com | rinoy.sebastian@indusind.com, sssupport@indusind.com | null | null | Clarification | Hi Vishal, As communicated over the mail to Mr. Vishal, since it is duplicate ticket, we are closing one ticket. This is tracked in another Fresh Desk ticket. Regards, Dhivya V |
856 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] As discussed, kindly check the resignation pullback scenarios. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare... | 10,904 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Separation Management | null | null | 2021-02-05T13:21:24+05:30 | 2021-03-04T10:49:18+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | alexander.c@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, the workflow for the Resignation Pullback form can be configured, If the Record Resignation is raised and approved, the Res... |
857 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls add new consultant name as "Eficare Consultancy" Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking L... | 10,905 | 5 | 3 | Closed | Jatinder Kumar Sharma | consultant creation | Product | Data Correction | null | Requisition Management | null | null | 2021-02-05T16:09:37+05:30 | 2021-02-20T16:51:14+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the mentioned consultant has been created through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
858 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi can we change weightage of goals from 100 to 200 and also make recommendations mandatory? -- Thanks and Regards, Sargam Gupta -- ... | 10,906 | 5 | 1 | Closed | Sargam Gupta | Clarification | Product | Clarification | null | Goal Management | null | null | 2021-02-05T16:44:54+05:30 | 2021-02-20T17:48:55+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, As discussed over call, we will check the below points and update you. 1) Weightage - 200 Configuration Name :PMS_MT_QG - 100 If we change this configuration it will affect any past data. 2) Self Appraisal - Approval form recommendations should be Mandatory. Regards, Iswarya Saravanan ... |
859 | We want to add Matrix Manager 3 in employee details report | 10,907 | 5 | 3 | Closed | Swati Tendulkar | No edit/remove will applicable for standard report, customized can be done via customization team by checking feasibility. So as per revert, We are closing the ticket. | Product | Clarification | null | Personal Data | null | null | 2021-02-05T17:28:42+05:30 | 2021-02-24T10:48:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, Employee details report is standard report, in that we can not add/remove any columns. If ... |
860 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] pls check after Dear “full name” book mark is not coming. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:human... | 10,908 | 5 | 2 | Closed | Jatinder Kumar Sharma | Bookmarks and Logic changes (CR) | Customization | Patch Deployment | null | Customization | null | null | 2021-02-07T18:20:35+05:30 | 2021-03-17T18:50:08+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, For the reported query, we will internally check on the bookmark feasibility for the customized function and update you the status. Regards, Mohamed Moosa A Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, the required changes has ... |
861 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Alex, As discussed, request you to kindly do the needful as mentioned below. 1- Self-appraisal to open for employees till DOJ 30th Sep'202... | 10,909 | 5 | 3 | Closed | Jatinder Kumar Sharma | PMS Self Appraisal cleanup activity | Product | Data Correction | null | Goal Management | null | null | 2021-02-08T11:15:50+05:30 | 2021-02-23T15:50:04+05:30 | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, shailender.verma@religare.com | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, shailender.verma@religare.com | shailender.verma@religare.com | null | null | Service Request | Hi Jatinder Kumar Sharma, As discussed over the phone, we are processing the changes for the PMS transactions through the database, will update you the status once it is done. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, based on your request, Self Appraisal has been ... |
862 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL***********************... | 10,910 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Employee Information | null | null | 2021-02-08T12:42:18+05:30 | 2021-02-23T13:49:08+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will move all the Separation Activity Approval from AYE2991 to AYE5909's queue. We will update the approver and revert you the same. Regards, Iswarya Saravanan Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design... |
863 | Hey Adrenalin, We have marked your ticket as Resolved. Please check your ticket. Your Ticket details : Ticket Title : Reminder for [10868] with Status [Closed] awaiting for your Confirmation. Ticket URL: https://support.freshdesk.com/helpdesk/tickets/8248057 If you think the problem is not resolved,... | 10,911 | 5 | 1 | Closed | Billing | resolved | Customization | Configuration | null | Customization | null | null | 2021-02-08T12:59:48+05:30 | 2021-02-23T14:51:29+05:30 | null | null | null | null | null | Clarification | null |
864 | Hey Adrenalin, We have marked your ticket as Resolved. Please check your ticket. Your Ticket details : Ticket Title : Reminder for [10869] with Status [Closed] awaiting for your Confirmation. Ticket URL: https://support.freshdesk.com/helpdesk/tickets/8248058 If you think the problem is not resolved,... | 10,912 | 5 | 1 | Closed | Billing | hope billing has been shared | Product | Configuration | null | Customization | null | null | 2021-02-08T13:00:41+05:30 | 2021-02-23T14:51:30+05:30 | null | null | null | null | null | Clarification | null |
865 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please update the status for 93506- client debit clearance as " Completed" with remarks as " Ok from backend - email from Mukhar Goel on 8 F... | 10,913 | 5 | 3 | Closed | Jatinder Kumar Sharma | activity status (change request) | Product | Data Correction | null | Separation Management | null | null | 2021-02-08T13:28:18+05:30 | 2021-02-24T13:48:55+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Client Clearance of 93506 has been updated as COMPLETED and the comments has been updated through the database. Please check the same from your end and share is your feedback. Regards, Mohamed Moosa A Thanks & Regards, Mohamed Moosa A, St... |
866 | Dear Team, Branch code not reflecting in Heptagon application. Please check. Department : Agency Designation : ADM Sub Dept : AMC Branch code : BIJ Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 6... | 10,914 | 5 | 1 | Closed | shishira | Data - Branch code - BIJ | Customization | Data Correction | null | Employee Information | null | null | 2021-02-08T13:43:19+05:30 | 2021-02-24T11:51:12+05:30 | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, preethi.shetty@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, preethi.shetty@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, preethi.shetty@exidelife.in | null | null | Clarification | Hi shishira, We understand that the Branch code not reflecting in Heptagon application for the below combination. We will share the zoom connection to check the branch code in the iHRIS. Department : Agency Designation : ADM Sub Dept : AMC Branch code : BIJ Regards, Iswarya Saravanan Thanks... |
867 | Raised Ticket for the attached query shared over the mail. | 10,915 | 5 | 1 | Closed | Sumant Ashok Mule | clean up as per client request | Product | Data Correction | null | Goal Management | null | null | 2021-02-08T14:37:44+05:30 | 2021-02-08T14:37:44+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2021-02-08 09:07:44 UTC |
868 | Dear Team, Please check and resolve cannot able to cancel LWP on 13 JAN 2021 for C183315. | 10,916 | 5 | 2 | Closed | Venkatesh | Cleared from queue | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-02-08T15:03:08+05:30 | 2021-02-23T18:49:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, Please check the Leave configuration for the LWP and find the Allow configuration period. If it e... |
869 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Can you pls check what is this email. refer the attached one. Regards Jatinder Sharma 70094-81180 From: Praveen Kumar Srivastava ... | 10,917 | 5 | 3 | Closed | Jatinder Kumar Sharma | mail trigger issue | Product | Clarification | null | Customization | null | null | 2021-02-08T15:16:49+05:30 | 2021-02-26T10:48:39+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the mail has been triggered for the customization scheduler intimation of Moved Pending Request Intimation_2614 Thanks & Regards, Mohamed Moosa A, It is triggered to “Dhirendra Singh Chauhan” pls check. Regards Jatinder Sharma 70... |
870 | Dear Team, Issue: contact details and marital status data is not moved from heptagon to iHRIS. Please check the attachment. As per the Heptagon confirmation, data already moved to the iHRIS. Logs available in the mail. But still details not reflecting. Please help. Thanks and Regards, Shishira Shetty L2 ... | 10,918 | 5 | 1 | Closed | shishira | Reports - Data Correction | Customization | Data Correction | null | Employee Information | null | null | 2021-02-08T15:33:30+05:30 | 2021-03-13T10:48:02+05:30 | dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in, sreelakshmi.c101537@exidelife.in, arbaaz.hasan@exidelife.in, mananashivasharan.rao@exidelife.in, preethi.shetty@exidelife.in, balakumaran.v@myadrenalin.com, saravanan.r@myadrenalin.com | dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in, sreelakshmi.c101537@exidelife.in | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, mananashivasharan.rao@exidelife.in, preethi.shetty@exidelife.in | sreelakshmi.c101537@exidelife.in | null | Software Problem | Hi shishira, We understand that the contact details and marital status data is not moved from heptagon to iHRIS We will check for the sample employees attached and also the data from the log in the iHRIS. Will share the zoom link to check the issue in detail. Regards, Iswarya Saravanan Thanks & Regar... |
871 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We are still getting incorrect *“DOJ”* in offer mail body. Attaching the offer letter and below mail which we recently shared to... | 10,919 | 5 | 1 | Closed | Saurabh Soni | Mail content builder - Bookmark - Reporting on date | Product | Data Correction | null | Employee Information | null | null | 2021-02-08T18:15:43+05:30 | 2021-02-19T12:21:45+05:30 | ask.adrenalin@myadrenalin.com, sargam.gupta@ayefin.com | ask.adrenalin@myadrenalin.com, sargam.gupta@ayefin.com | sargam.gupta@ayefin.com | null | null | Service Request | Hi Saurabh Soni, Post Analysis, we have verified and the confirmation date bookmark is given instead now we have changed to "Reporting on date". Please check for the new candidates transaction and update. Regards, Iswarya Saravanan Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Flo... |
872 | Dear Team, Kindly hold the salary of the below mentioned employee:- Emp_No Name Month NET PAY 07114 Ajay Kumar Gond Jul.18 3,566.00 Regards Abhishek Jhunjhunwala 8240332855 | 10,920 | 5 | 2 | Closed | Argha Ghosh | salary hold | Product | Data Correction | null | Salary | null | null | 2021-02-09T10:15:17+05:30 | 2021-02-24T10:48:23+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We have hold the salary of the below employee from our end, Kindly pleas... |
873 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [cid:image001.png@01D6FED8.9B410910] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor,... | 10,921 | 5 | 3 | Closed | Jatinder Kumar Sharma | As discussed, the reported query has been rectified through the database with code level changes, please now try to submit the Self Appraisal form and share us your feedback
Int ref : ADL_2009_20930
[SP_PMS_SLFAPP_QUEUE] | Product | Patch Deployment | null | Goal Management | null | null | 2021-02-09T11:42:50+05:30 | 2021-02-24T17:48:59+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed over the phone, we are internally working on the reported issue, we will update you the status once it is done. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, the reported query has been rectified through the database with code level chang... |
874 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check. Regards Jatinder Sharma 70094-81180 From: Ajay Tandon Sent: Monday, February 08, 2021 6:01 PM To: Jatinder Kumar Sharma Cc: Shai... | 10,922 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Employee Information | null | null | 2021-02-09T15:45:56+05:30 | 2021-02-24T17:48:59+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses, the PLRC leave balance is reflecting for the Emp : H29680 , please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
875 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check final year appraisal data not coming. [cid:image001.png@01D6FF08.574D8E10] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Hu... | 10,923 | 5 | 3 | Closed | Jatinder Kumar Sharma | PMS Goals Summary Matrix Report_611
(RPT_DV_GOAL_SUMMARY_TEST611) | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-02-09T17:24:35+05:30 | 2021-03-19T17:49:08+05:30 | alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatin, On our analyses, we have observed that in the PMS Goals Summary Matrix Report_611 ?report , the Self Appraisal data will reflect only when the self appraisal has been approved. Since PMS 20-21 Self Appraisal has not been approved for any employees, the same is not reflecting in the report. Please ch... |
876 | Dear Team, Please note once we pull the salary register at the time of salary processing it taking too much time to export , we are requesting you to please check and provide us a resolution . Little bit urgent please . Warm Regards' Argha Ghosh 9831085296 | 10,924 | 5 | 3 | Closed | Argha Ghosh | Salary Register Report | Product | Clarification | null | Salary Register Reports | null | null | 2021-02-10T11:04:25+05:30 | 2021-02-10T12:43:06+05:30 | nazrul.islam@arohan.in | nazrul.islam@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We have understood the salary register report export too much time taken, hen... |
877 | Dear Team, Need your support to clear the pending transaction. Rinoy Sebastian, Project Manager - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai - 400093 ' 02242038111 ' +91-7738050714 * rinoy.sebastian@indusind.com <mailto:rino... | 10,925 | 5 | 1 | Closed | Rinoy Sebastin | transaction got retained in queue | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-02-10T11:07:33+05:30 | 2021-02-25T12:50:16+05:30 | dhivya.v@myadrenalin.com, sssupport@indusind.com | dhivya.v@myadrenalin.com, sssupport@indusind.com | sssupport@indusind.com | null | null | Software Problem | Hi Rinoy Sebastin, The transaction is visible with the current reporting manager now, attached the snapshot for your reference. Please verify the same and let us know in case of any queries. Regards, Dhivya V |
878 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Can you pls check what could be the reason of below issue for employee – 94761 [cid:image004.png@01D6FFA1.5EE48360] From: Tanmoy Bhadri Sent: Wed... | 10,926 | 5 | 2 | Closed | Jatinder Kumar Sharma | incorrect password login attempt | Product | Clarification | null | Application Access Management | null | null | 2021-02-10T11:40:06+05:30 | 2021-02-26T10:48:39+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, On our analyses, we have observed that due to multiple login attempts with incorrect password, the mentioned error may occurred. Please now check the ... |
879 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Alex, This issue I have raised multiple times, pls check and fix permanently. Contact details multiple times raised by employee. [cid:image001... | 10,927 | 5 | 2 | Closed | Jatinder Kumar Sharma | data duplicate | Product | Data Correction | null | Employee Information | null | null | 2021-02-10T16:15:10+05:30 | 2021-03-10T12:50:51+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check and update you on the reported query. Thanks & Regards, Mohamed Moosa A |
880 | Hi, PT location is updated for 11456 ^ Rinki Devi in system, however if we click on any of the grid in Employment Details form its reflecting as blank. We need to update it as HARYANA. Please check and do the needful. Thanks, Rashmi D 8108813311 | 10,928 | 5 | 3 | Closed | Rashmi Deshpande | Clarification provided for pt location update | Product | Service Request | null | Payroll Setup | null | null | 2021-02-10T17:00:49+05:30 | 2021-02-25T17:48:04+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, From the above description, we understood that PT location has been updated for the given ... |
881 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] How can we stop for fresher’s. pls check. From: Jaydeep Singh Sent: Wednesday, February 10, 2021 5:27 PM To: Jatinder Kumar Sharma Subject: FW: Empl... | 10,929 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Customization | Clarification | null | Customization | null | null | 2021-02-10T17:36:52+05:30 | 2021-02-26T12:48:37+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will have a discussion for further clarifications. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, we have internally raised the requirement to the customization team for the changes and the same will be updated in the ticket... |
882 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Still name not coming. Pls check. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com]... | 10,930 | 5 | 2 | Closed | Jatinder Kumar Sharma | BOOKMARKS FOR CUSTOMIZATION MAIL TRIGGER | Customization | Clarification | null | Customization | null | null | 2021-02-10T17:58:41+05:30 | 2021-02-26T10:48:40+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For Name bookmarks in the customized mail trigger, we have internally forwarded the same to the customization development team, we will check and configure the same once it is released. Thanks & Regards, Mohamed Moosa A, Pls do it urgently as mails are getting triggered on ... |
883 | Dear Team, Please find the data and we Observed that Source details are there in Offer dump(Downloaded from IHRIS) but same is not reflecting in Heptagon dump and few cases source details are not Matching with Heptagon and IHRIS Dump. Please check and update us the reason for the same. Path: ihris application-... | 10,931 | 5 | 1 | Closed | shishira | PATCH deployment - RPT_EREC_CAND_OFFER_PEV_537 | Customization | Patch Deployment | null | Offer Management | null | null | 2021-02-11T11:09:47+05:30 | 2021-03-04T12:49:53+05:30 | dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, sandeep.thungaturthy@exidelife.in, mananashivasharan.rao@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, balakumaran.v@myadrenalin.com, saravanan.r@myadrenalin.com | dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, sandeep.thungaturthy@exidelife.in, mananashivasharan.rao@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, balakumaran.v@myadrenalin.com, saravanan.r@myadrenalin.com | jayakrishnan.n@myadrenalin.com, sandeep.thungaturthy@exidelife.in, mananashivasharan.rao@exidelife.in, arbaaz.hasan@exidelife.in | null | null | Clarification | Hi shishira, We understand that the Offer Source details of 1) IHRIS data is not reflecting in Heptagon dump. 2) Not Matching with Heptagon and IHRIS Dump. We will share the connection and check the below mentioned reports path, ihris application-> personal data-report-> TA-> candidate offer detail-> Ne... |
884 | Dear Vijaya, This is to inform you that Leave deduction scheduler is not working properly for Late coming. So please fix this issue immediately. Thanks & Regards, Sandip Chanda Sandip Chanda | Senior Executive| Human Resource Arohan Financial Services Limited Registered Office: PTI Building,... | 10,932 | 5 | 1 | Closed | Sandip Chanda | Provided the clarification | Customization | Clarification | null | Scheduler | null | null | 2021-02-11T11:39:00+05:30 | 2021-04-06T09:49:40+05:30 | sandip.p@myadrenalin.com, vijayakumar.k@myadrenalin.com, sujoy.ghosh@arohan.in, haraprasad.mishra@arohan.in, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | sandip.p@myadrenalin.com, vijayakumar.k@myadrenalin.com, sujoy.ghosh@arohan.in, haraprasad.mishra@arohan.in | sujoy.ghosh@arohan.in, haraprasad.mishra@arohan.in, sandip.p@myadrenalin.com | sandip.p@myadrenalin.com, vijayakumar.k@myadrenalin.com | null | Clarification | Hi Sandip Chanda, As discussed over the call. we have understood the late deduction scheduler not working properly, Hence we will check and confirm from our end. Regards, Vijayakumar K, Please take a look at ticket #10932 raised by Sandip Chanda (sandip.chanda@arohan.in). Dear Sir, As discussed, p... |
885 | Hi, We are facing certain errors while uploading leave transaction for few of the employees. Have attached file for your reference. Please check and suggest asap. Thanks, Rashmi D 8108813311 | 10,933 | 5 | 3 | Closed | Rashmi Deshpande | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-02-11T12:44:17+05:30 | 2021-02-26T12:48:38+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10928, Hi Rashmi Deshpande, As explained over call, for 5 cases "26-Jan-2021" is a configured as Holiday, hence ... |
886 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check is it from our end or internal IT team will check. https://careers.religareonline.com/candidate/redirectpage.aspx?companyid=RCM [cid:ima... | 10,934 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the portal link | Product | Clarification | null | Application Management | null | null | 2021-02-11T12:56:52+05:30 | 2021-02-26T15:48:54+05:30 | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, The career portal is loading fine now. Please check now and share us your feedback. Thanks & Regards, Mohamed Moosa A, Was this issue from our end? , Hi Jatinder Kumar Sharma, This may occur Thanks & Regards, Mohamed Moosa A |
887 | Dear Team, i) In Form 16 summary report there is no bifurcation of investment available u/s 80C . ii) Rent details like rent amount , landlord name , landlord PAN , metro & non metro and HR exemption amount not reflecting in Form 16 summary report . iii) In Form 16 summary report standard deduction amount is not ... | 10,935 | 5 | 1 | Closed | Argha Ghosh | patch deployed | Product | Patch Deployment | null | eTDS | null | null | 2021-02-11T15:18:25+05:30 | 2021-03-04T16:47:47+05:30 | nazrul.islam@arohan.in, srujana.m@myadrenalin.com, balakumaran.v@myadrenalin.com, sandip.p@amyadrenalin.com | nazrul.islam@arohan.in, srujana.m@myadrenalin.com, balakumaran.v@myadrenalin.com | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, For the below concern, We have to move the internal team, Once it's completed we will updated... |
888 | Hi, Employee 0768 ^ Mohd Azharuddin is entering the LTA amount while declaring Tax, however the amount is not getting reflected in Form 12B. Please check asap. Thanks, Rashmi D 8108813311 | 10,936 | 5 | 3 | Closed | Rashmi Deshpande | Clarification provided for LTA not showed in the Form12BB | Product | Clarification | null | Tax | null | null | 2021-02-11T16:40:05+05:30 | 2021-02-26T17:48:55+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi Deshpande, As discussed only Investment Proofs data will appear in the Form 12BB. Investment proo... |
889 | Hi, Employee has received resignation approval mail from his RM on both official and personal email ID, however the details are reflecting blank on the mail that is delivered on his personal email ID. Thanks, Rashmi D 8108813311 | 10,937 | 5 | 3 | Closed | Rashmi Deshpande | Product issue | Product | Configuration | null | Separation | null | null | 2021-02-11T17:15:14+05:30 | 2021-03-01T11:22:54+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi Deshpande, As informed over call, this is an issue in Product and we will do the changes in system an... |
890 | Dear Vijaya Ji, Please find the below path and Upload the Health Card and category name will be "Health Card" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Arohan\Health Card\Health Card 11-Feb-21 Thanks Sandip Chanda 8585059226 | 10,938 | 5 | 3 | Closed | Sandip Chanda | Health card upload | Product | Clarification | null | Personal Data | null | null | 2021-02-11T18:30:26+05:30 | 2021-02-15T17:52:15+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10895, Hi Sandip Chanda, As per request. We will upload the health card and confirm from our end. ... |
891 | Hi Team We need to update hold salary flag Jan 21 for employees in attached file | 10,939 | 5 | 3 | Closed | Vishal Parab | We have made salary hold for the given list of employees | Product | Data Correction | null | Salary | null | null | 2021-02-12T10:28:34+05:30 | 2021-02-27T17:48:54+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vishal Parab, From the above description, we understood that the given employees salary needs to be hold. ... |
892 | Comp off form is allowing employee to apply compoff even if the employee is absent on that date. Ideally it should validate if it is weekly off or Holiday. | 10,940 | 5 | 2 | Closed | Swati Tendulkar | It can be any day for the comp off request to be raised. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-02-12T14:51:22+05:30 | 2021-03-03T21:49:08+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, We will check and let you on this, since the same should be handled in the custom plugin i... |
893 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change the source of employee. Employee code - 94822, Source as employee referral - 94549- Sugam Sharma Thanks & Regards, Jatinder Kumar Shar... | 10,942 | 5 | 3 | Closed | Jatinder Kumar Sharma | source change (change request) | Product | Data Correction | null | null | null | null | 2021-02-13T02:15:54+05:30 | 2021-03-05T21:49:30+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, for Emp:94822 the referral has been updated as EMPLOYEE REFERRAL (94549) through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, It must be employee referral instead of business referral. [cid... |
894 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Iswarya, As discussed earlier, resignations in HR queue are getting auto approved when we activate the logic of auto approve for L1 level resignat... | 10,943 | 4 | 1 | Resolved | Sandeep Thungaturthy | Routing Configurator | Customization | Configuration | null | Separation Management | null | null | 2021-02-13T08:45:39+05:30 | 2021-02-22T17:21:35+05:30 | iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sandeep Thungaturthy, Good Morning. We understand that the resignations in HR queue are getting auto approved when we activate the logic of auto approve for L1 level resignations. We have shared the connection and check for the employee code 57219 and update you. Iswarya S is inviting you to a schedu... |
895 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check. 91430 Regards Jatinder Sharma 70094-81180 From: Tanmoy Bhadri Sent: Monday, February 15, 2021 11:56 AM To: Jatinder Kumar Shar... | 10,947 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Performance Appraisal | null | null | 2021-02-15T13:00:25+05:30 | 2021-03-15T13:09:57+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Please refer the below screenshot for the reported query, the Emp:91430 has submitted the Self Appraisal form and it is pending under the L1 for the approval, hence the submit button is not reflecting. Please check the same form your end and share us your feedback. ... |
896 | Hi, Please note for employee Soumya Moharana_11224 system is showing incorrect date of leaving when we are extracting the Settlement Report in Settlement Entry form. Please check and resolve asap. Thanks, Rashmi D 8108813311 | 10,948 | 5 | 4 | Closed | Rashmi Deshpande | Date of leaving updated through back end | Product | Data Correction | null | Salary | null | null | 2021-02-15T13:09:28+05:30 | 2021-03-02T16:49:40+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, From the above description, we understood that the date of leaving showing an incorrect d... |
897 | Ticket raised for the attached query on Offer Management. | 10,949 | 5 | 1 | Closed | Daksha Bandekar | application checks for combination ESOP & Project allowance | Customization | Configuration | null | Offer Management | null | null | 2021-02-15T14:59:11+05:30 | 2021-03-15T13:09:55+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-02-15 09:29:11 UTC |
898 | It is observed application allow to offer and ad profile of existing active or inactive employee in database and do not throw any validation. This is highlighted in audit and needs to validated. | 10,950 | 5 | 3 | Closed | Swati Tendulkar | The documents uploaded for the offered candidates will be shown in the Attachment View post employee creation | Product | Clarification | null | Offer Management | null | null | 2021-02-15T15:07:12+05:30 | 2021-03-28T10:49:37+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, As per our discussion the below query, candidates need to be validated before giving of... |
899 | Hi Concern, This is to inform you that "Reassign Reportees" forms is not working properly. I have try to change the reporting manage of "16523" from "14344" to "16659" , but changes not happen. Please fix this issue. Thanks Sandip Chanda 8585059226 | 10,951 | 5 | 2 | Closed | Sandip Chanda | "Reporting manager" id "14344" to "16659" changed successfully, | Product | Clarification | null | Employee Information | null | null | 2021-02-15T17:03:01+05:30 | 2021-03-15T13:09:53+05:30 | vijayakumar.k@myadrenalin.com | vijayakumar.k@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call, We will check this concern and confirm from our end Regards, ... |
900 | Hi Concern, Employee Creation process is not working in Adrenalin. Thanks Sandip Chanda 8585059226 | 10,952 | 5 | 3 | Closed | Sandip Chanda | space not available in the database server so the value can't insert in the table, | Product | Clarification | null | Personal Data | null | null | 2021-02-15T17:54:48+05:30 | 2021-03-15T13:09:51+05:30 | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=2, Hi Sandip Chanda, As discussed over the call, We have understood employee creation form not proper... |
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