Master_ID int64 1 3.7k | description stringlengths 1 79k ⌀ | display_id int64 10k 13.8k | status int64 4 5 | priority int64 1 4 | status_name stringclasses 2 values | requester_name stringclasses 290 values | cf_root_cause_analysis_rca stringlengths 2 855 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 14 values | cf_sub_modules stringclasses 77 values | cf_known_issue float64 | cf_fix_type float64 | created_at stringlengths 25 25 | updated_at stringlengths 25 25 | cc_emails stringlengths 17 566 ⌀ | reply_cc stringclasses 641 values | tkt_cc stringclasses 431 values | fwd_emails stringclasses 20 values | bcc_emails stringclasses 1 value | ticket_type stringclasses 5 values | Notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1,401 | Investment proofs are missing after submission EMP ID 1031 | 11,470 | 5 | 3 | Closed | Varun Kumar S | Not yet handover | Product | Clarification | null | Tax | null | null | 2021-03-23T12:25:46+05:30 | 2021-04-07T13:51:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, As discussed over the phone, the Payroll module has not yet handed over. We request you to please check with the concern team or person so that they will be able to provide the clarification or identifying the configurations in the system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,402 | notice period reflected wrong details Please check and do the needful Name:- Gopal Mahajan Emp code:- 14048 | 11,471 | 5 | 2 | Closed | Kuldeep Singh | Modify and approve the resignation | Product | Clarification | null | Separation Management | null | null | 2021-03-23T13:01:39+05:30 | 2021-03-30T16:59:24+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Kuldeep Singh, Based on your concern, notice period reflected wrong details Please check and do the needful Name:- Gopal Mahajan Emp code:- 14048 we will check and update you the same., Hi Kuldeep Singh, As we have discussed and checked from support level, there is some issue while calculating the notice period short fall of the mentioned employee. We have informed to our internal team regarding this. We will inform you once we get an update from our internal team. Internal Ticket Reference : ADL_2009_21486, How much time you will be take?, Hi Kuldeep Singh, Our Internal team is working on the same, We will check with our internal team about the issue closure time and update the same., Hi Kuldeep Singh, As per our discussion today, We have checked that, The notice period shortfall is not updated properly while doing the approval against the modified record resignation. The same has been showcased to our internal team, They are working for the same. We will update you once it is done., Hi Kuldeep Singh, The query has been resolved, Now the Notice period shortfall is updated properly as per the letter date and Actual relieving date of the employee - 14048, approver - 11210. |
1,403 | Hi Rumana, As discussed, can you please check if attendance can be auto approved in case the managers are not approving or on leave during the attendance payroll cycle. Regards, Banu Simon | 11,472 | 4 | 2 | Resolved | Banu Simon | Routing Configurator suggested | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-03-23T13:01:55+05:30 | 2021-03-23T15:39:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, We will schedule the call for explaining the reported query and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Banu Simon, As discussed over the phone, we understood that you want to make the Auto Approval request for AR and Leaves in the system at the time of Payroll cycle end period if the transactions is not approved by respective person. We have a form name called Routing Configurator, if routing required as NO then it will get auto approved. It will not go the manager for approval. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,404 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Training program is not visible to below mentioned employees in training calendar. Please resolve asap. Abhishek Rawat INM0627 Nand Kishore Bhardwaj INM0640 Vikas Wadhwa INM0666 Brajesh Pal Singh INM0667 Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> From: KIRTI V. GHULE(KIRTI V. GHULE) Principal Officer/Human Resource (kirti_ghule@gsenc.com) Sent: 22 March 2021 15:39 To: ask.adrenalin@myadrenalin.com Subject: Errors on Training module Hello, Training coordinator Employee no. INM0409 is getting below mentioned errors on training module. Kindly resolve. 1. Nitin Palav's name appeared twice in participants list on course schedule form. 2. Email notification not received at any stage. 3. Training course disappeared from training calendar once self-nomination was done. It must appear in calendar with font color as blue. 4. In status of course schedule form, for adhoc nomination, list of employees is not appearing in employee as per parameter and employee search. (REFER SNAPSHOT) 5. Training attendance form is not visible. 6. Employee no. INM0667 can not see training calendar [cid:image003.jpg@01D71F31.73EA1C20] Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,473 | 5 | 3 | Closed | Kirti Ghule | Clarifications on Training Module | Customization | Clarification | null | Training Management | null | null | 2021-03-23T13:17:14+05:30 | 2021-04-10T10:49:34+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Kirti Ghule, Please be informed, we are checking with Umesh for server access, once connected with server we will resolve and update the status of the below query. Regards Wasim, Hi Kirti Please note Since the said program was conducted on 23-mar-2021(which has passed now). so, it will not appear in the training calendar,such is the product functionality. Regards Wasim |
1,405 | Dear Vijaya, We can not close the Final Closure of 13164. Please fix this issue immediate basis. Thanks, Sandip Chanda 8585059226 | 11,474 | 5 | 4 | Closed | Sandip Chanda | null | Product | null | null | Separation Management | null | null | 2021-03-23T13:19:13+05:30 | 2021-03-23T14:50:29+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call, We will check this concern and confirm from our end, Further if any clarification please let me know. Thanks and Regards vijayakumar k |
1,406 | Hi Dhivya We are again facing issue while creating E-Code in Heptagon. This has been already highlighted to Adrenaline. Attaching old mail for reference. Kindly resolve the issue with utmost priority and provide a permanent resolution for the same. Vinod Kumar - 7204341081 Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 11,475 | 4 | 1 | Resolved | Arbaaz.hasan | ou not mapped in ecode | Customization | Configuration | null | Employee Information | null | null | 2021-03-23T13:30:14+05:30 | 2021-03-25T10:41:32+05:30 | dhivya.v@myadrenalin.com, sandeep.thungaturthy@exidelife.in, shishira.c101498@exidelife.in, mananashivasharan.rao@exidelife.in, subramanian.krishnamoorthy@exidelife.in, mohammad.khan4@exidelife.in, vikasp.n@exidelife.in | null | sandeep.thungaturthy@exidelife.in, mananashivasharan.rao@exidelife.in, shishira.c101498@exidelife.in, subramanian.krishnamoorthy@exidelife.in, mohammad.khan4@exidelife.in, vikasp.n@exidelife.in | null | null | Software Problem | Dear Arbaaz Hasan, We will share the connectivity with Exide team and help you in resolving this concern at the earliest. We will discuss with our internal team on this fix provided earlier on this, and get this addressed permanently. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Team, We have shared the connectivity. Request you to please join the same. Join Zoom Meeting https://us02web.zoom.us/j/81694584001?pwd=aEM3eGJFT0d3enNwVDQ1dUlDVDRrZz09 Meeting ID: 816 9458 4001 Passcode: px90FQ Thanks and Regards, Dhivya . V, Hi Dhivya I have joined the call. Please let me know what exactly you need in this call so that I can invite the concerned team as well Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , Dear Arbaaz, This connectivity is for issue analysis which we share from our end, when queries are posted. Mr. Sandeep conveyed that, he will share the connectivity from his machine. We will do the initial analysis from our end based on the data and call you / Shishira in case of any help required. Thanks and Regards, Dhivya . V, Dear Dhivya PFA the API logs if required. Also Please update us on the current progress Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , Dear Arbaaz, We are yet to receive connectivity from your end, post receiving the session from Mr. Sandeep we will analyse and reach you at the earliest. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Sandeep Can you please connect with Adrenaline team on priority. This E-Code needs to be created on priority Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , Hi Sandeep Please confirm if below issue is addressed or not. This has been escalated to the highest level and need your input on priority Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , Dear Team, With reference to candidate ‘Vinod Kumar’, on analysis we understood that the OU tagged to him was ‘Shared Services’, however the respective OU was not tagged in the Ecode Generation form(combination based on which the Ecode will be generated automatically). Then we had a call with your team and mapped the respective OU in HRIS. Request your team to push the data now once and let us know. If the issue still persists, request you to please share the API logs. Also we observed that the candidate mentioned in below mail ‘Guru Prasad’ is already being created. Thanks and Regards, Dhivya . V , Dear Team, Dear Team, As discussed over the call, this data is processed through integration. please find the attached snapshots for your reference. The data has been pasted in the notepad in the Server desktop(91087,91086). Thanks and Regards, Dhivya . V |
1,407 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Below employee is mapped to ekta but notification is going to Arpan. Pls check and resolve. [cid:image001.jpg@01D71FE9.15ECCB00] Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,476 | 5 | 2 | Closed | Gyanamayee Swain | Manager was changed after leave request was raised. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-23T13:33:27+05:30 | 2021-04-07T13:51:25+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee, PFB screenshot of employment details. While employee raised the leave request, the manager was "713947 - Arpan Bajpeyi", hence the mail was triggered to Arpan. The reporting manager was changed after that using Reassign Reportees option. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,408 | Dear Jay, As discussed, we have confirmed settlement entry for Santosh Kailas Sandhbor (Emp.No.01408) in Feb '21 paysheet but still his name was reflecting in "salary Hold employees" list instead of "Employees with salary" list, due to this we are unable to confirm Feb '21 paysheet. Please check and rectify the same immediately and confirm. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,477 | 5 | 1 | Closed | Sujatha | Clarification Provided | Product | Clarification | null | Salary | null | null | 2021-03-23T13:36:14+05:30 | 2021-04-07T14:50:22+05:30 | null | null | null | null | null | Clarification | Hi Sujatha, As discussed while approving the mentioned employee's resignation approvers has given 'Immediate' in salary hold field which means salary will be hold with immediate effect and hence in salay register the details will comes under salary hold employee details only. Kindly check and let us know the feedback.. Regards, Jayakrishnan. N Product Support |
1,409 | Dear Vijaya, We can not deactivate below mentioned employee from the system. While we are try to deactivate massage is coming " Resignation is under process. Use Record Resignation Modify screen for modification" but it's not reflected in Approver Login. Employee Number Employee Name Date of Resignation Last Working Day 16388 Avishek Chowdhury 7-Feb-21 8-Feb-21 16661 Amit Kumar 12-Feb-21 12-Feb-21 12699 Govind Kumar Rai 11-Jan-21 12-Feb-21 11378 Pinku Das 3-Feb-21 3-Feb-21 13164 Priyam Kumar Das 10-Dec-20 9-Feb-21 08764 Nirajyoti Hazarika 9-Nov-20 28-Feb-21 14705 Sambit S S Parida 30-Jan-21 1-Feb-21 16374 Tapaswini Padhi 8-Feb-21 8-Feb-21 16764 Prashant Kumar Behera 30-Jan-21 1-Feb-21 14752 Bapuni Pradhan 1-Jan-21 9-Feb-21 14070 Soumyaranjan Singh 3-Feb-21 3-Feb-21 15038 Surendra Sahu 5-Feb-21 5-Feb-21 11891 Jitendra Sikarwar 27-Jan-21 1-Feb-21 14406 Balram Sharma 3-Feb-21 27-Feb-21 17045 Vishal Gupta 22-Feb-21 22-Feb-21 06356 Dhirendra Kumar 1-Feb-21 1-Feb-21 15052 Sonu Kumar Giri 30-Jan-21 1-Feb-21 12352 Vaibhav Kumar Mishra 18-Feb-21 18-Feb-21 15399 Gaurav Singh 18-Feb-21 18-Feb-21 08017 Ramchandra 1-Feb-21 1-Feb-21 12753 Ashok Kumar Singh 5-Feb-21 5-Feb-21 14873 Rajesh Kumar Vishwakarma 6-Feb-21 8-Feb-21 15392 Aman Kumar Tiwari 20-Feb-21 20-Feb-21 16052 Purnima Solapurkar 15-Jan-21 5-Feb-21 14896 Mohit Malviya 31-Jan-21 1-Feb-21 11092 Asheesh Gadari 9-Dec-20 5-Feb-21 09812 Pravin Kumar 7-Jan-21 1-Feb-21 14955 Satyam Patel 1-Jan-21 1-Feb-21 12560 Rakesh Kumar Dwivedi 18-Jan-21 1-Feb-21 Employee Deactivation Form: Workflow Tracker: Thanks. Sandip Chanda 8585059226 | 11,478 | 5 | 3 | Closed | Sandip Chanda | Reprocessed data | Product | Data Correction | null | Separation Management | null | null | 2021-03-23T13:47:05+05:30 | 2021-03-24T19:36:19+05:30 | sandip.p@myadrenalin.com | sandip.p@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11474, Hi Sandip Chanda, As per request, We will check the below concern and confirm from our end, Further if any clarification please let me know. Thanks and Regards vijayakumar k, Hi Sandip Chanda, As discussed over the call, We have reprocessed the deactivated employees from our end, And below mentioned employees only we have reprocessed, Other employees have raised record resignation in the system, Kindly check your end and share feedback. 12352 6356 8764 14955 14752 14705 15038 12753 16374 16388 8017 15052 16764 9812 16052 Thanks and Regards vijayakumar k, Dear Vijaya, Same issue with below mentioned employees. Employee Number Employee Name 16388 Avishek Chowdhury 16661 Amit Kumar 12699 Govind Kumar Rai 11378 Pinku Das 08764 Nirajyoti Hazarika 14705 Sambit S S Parida 16374 Tapaswini Padhi 14070 Soumyaranjan Singh 11891 Jitendra Sikarwar 14406 Balram Sharma 17045 Vishal Gupta 15399 Gaurav Singh 14873 Rajesh Kumar Vishwakarma 15392 Aman Kumar Tiwari 14896 Mohit Malviya 11092 Asheesh Gadari 12560 Rakesh Kumar Dwivedi Thanks, Sandip Chanda 8585059226, Hi Sandip Chanda, As per our product behavior. The below Employees have raised the record resignation form so the system won't allow us to deactivate through the Employee Deactivation form. If the employee raised Record Resignation then we can deactivate the employee through the Final Closure form. Kindly check and revert back for further clarification. Thanks and Regards Vijayakumar k, Dear Vijaya, As discussed, please find the attachment and do the needful. Thanks, Sandip Chanda 8585059226, Hi Sandip Chanda, As discussed over the call, We have deactivated the attached employees from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
1,410 | Hi Rumana, I have forwarded the email where employee is updated the attendance and it is not regularized it is still reflecting as LOP. Please reach out to the employee if you need further clarification on the same - Krista Joseph - 9496774462 Regards, Banu Simon | 11,479 | 4 | 4 | Resolved | Banu Simon | AR is raised timing is incorrect | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-03-23T15:03:22+05:30 | 2021-03-23T16:32:02+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, As per the reported query, we understood that the AR is not reflecting and LOP is deducted. We will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Banu Simon, When checking the reported query from our end, we found that Ms. Krista belongs to General Shift in system i.e., (09:30 AM to 06:30 PM) in system. She raised AR on 03rd Feb 2021 from 13:30 to 04th Feb 2021 00:00 which is not raised as per her shift timings, due to which the system shown as Absent because of the ALG5 has deducted in system. If you want to cancel the Leaves, in Leave Cancel form do cancel the leaves which you want to be cancel. Attaching screenshots for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,411 | Case 1: Training Fac getting two different mails after the schedule/reschedule of the course. Case 2: During course nomination, approved mails are triggering twice to Training fac (One in ‘CC’ one in ‘To’). | 11,480 | 5 | 2 | Closed | Meghana S M | As per workflow the mail triggered | Product | Clarification | null | Training Management | null | null | 2021-03-23T15:32:35+05:30 | 2021-04-07T17:48:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, As discussed over the phone, we will schedule the session with your IT Team and work on the query.Once it is done, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, When checking the reported query for case 1, we found that, the course has not been rescheduled, it has been scheduled in system (traced from the Log Files in system). And in Workflow Definition Master, for Training Status S, the two contents has been defined, attaching the screenshots for your reference. Kindly refer the screenshots and correct the workflow. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, When checking the reported query for case 1, we found that, the course has not been rescheduled, it has been scheduled in system (traced from the Log Files in system). And in Workflow Definition Master, for Training Status S, the two contents has been defined, attaching the screenshots for your reference. Kindly refer the screenshots and correct the workflow. For the Case 2, the one mail without To only CC is the Notification Intimation of level 2 approval and the mail with To and CC is the final approval mail. Please check the workflow from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,412 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Moosa, Please change the recruitment source of below mentioned employees. * Candidate Name: Ayush Chhabra-94842/Neha Singh-94835 * Source to be change: HireEx Services Pvt. Ltd Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,481 | 5 | 2 | Closed | Deepak Kumar | consultant update change req | Product | Data Correction | null | null | null | null | 2021-03-23T16:42:24+05:30 | 2021-04-22T11:49:17+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sharma.jatinder@religare.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sharma.jatinder@religare.com | sharma.jatinder@religare.com | null | null | Change Request | Hi Deepak Kumar, For the reported query, we will check on the recruitment source and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Deepak Kumar, As per your request, the consultant data has been updated for the reported employees through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, Hi Moosa, Please change the source as employee referral for below employee. Employee code 94637 = source to be employee referral as 92428 Regards Jatinder Sharma 70094-81180 , Hi Deepak Kumar, As per your request, the recruitment source has been updated as Employee Referral case for the reported employee. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, It is still showing business referral. Pls check. Regards Jatinder Sharma 70094-81180 , Hi Deepak Kumar, Please check the same from your end now and share us your feedback. Thanks & Regards, Mohamed Moosa A, Still its coming, HR referral instead of “consultant”. EMPLOYEE CODE EMPLOYEE NAME RECRUITMENT SOURCE CONSULTANT NAME 94835 Neha Singh HR Referral Hirex Services Pvt Ltd 94842 Ayush Chhabra HR Referral Hirex Services Pvt Ltd Regards Jatinder Sharma 70094-81180 , Hi Deepak Kumar, Please now check the recruitment source for the reported employees and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,413 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Employee - Uttam Kumar ^ 890882 has raised his Record Resignation and it got approved at all levels. However now the employee has been retained in the organization and the employee has raised Resignation Pullback request in the system. Kindly Suggest a solution for the same and is the process initiated by the employee of Resignation Pullback is correct?? [cid:image002.jpg@01D72003.EEC94EC0] [cid:image004.jpg@01D72003.EEC94EC0] [cid:image005.png@01D72002.4DD7A300] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image006.png@01D72002.4DD7A300]<https://www.bicworld.com/en> [cid:image007.png@01D72002.4DD7A300] <https://www.linkedin.com/company/bic/> [cid:image008.png@01D72002.4DD7A300] <https://www.youtube.com/user/bicbrand> [cid:image009.png@01D72002.4DD7A300] <https://www.instagram.com/bic_group/> [cid:image010.png@01D72002.4DD7A300] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,482 | 5 | 1 | Closed | Sonali | provided the clarification | Product | Clarification | null | Separation Management | null | null | 2021-03-23T16:45:52+05:30 | 2021-04-08T11:51:24+05:30 | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | null | amlesh.saroj@bicworld.com | null | null | Clarification | Hi Reenu, As discussed over the call, We have provided the clarification in the query from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Thank you. Closing the ticket. [cid:image001.png@01D72591.40AFFD00] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D72591.40AFFD00]<https://www.bicworld.com/en> [cid:image003.png@01D72591.40AFFD00] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D72591.40AFFD00] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D72591.40AFFD00] <https://www.instagram.com/bic_group/> [cid:image006.png@01D72591.40AFFD00] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. |
1,414 | Expense Category Master Item Name: Self Booked Ticket Need to be rename : Self Booked Ticket/Own and same has been done at Intercoty Print as well | 11,483 | 5 | 1 | Closed | Surendra Kumar | Data correction | Product | Data Correction | null | Travel Expense | null | null | 2021-03-23T17:08:37+05:30 | 2021-04-10T11:49:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, From the below description, we understood that label has to be renamed in Expense Category Master, please provide us sometime, we will verify the same from our end, do the required changes and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, As per the request, We have changed the Category Description - Self Booked Ticket/Own for the Item Name: Self Booked Ticket in the Expense Category Master form. Attached the screenshot for your reference and also check in the Intercity expense/ Print form. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,415 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pls update date of joining of employee 0084-Sheela Tiwari from 8th March 21 to 22nd March 21. Regards Sonali Srivastava Manager-HR This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,484 | 5 | 1 | Closed | Sonali Srivastava | Date of joining updated | Product | Data Correction | null | Employee Movement | null | null | 2021-03-23T17:18:52+05:30 | 2021-04-08T11:51:24+05:30 | ask.adrenalin@myadrenalin.com, kanika.t@myadrenalin.com | ask.adrenalin@myadrenalin.com, kanika.t@myadrenalin.com | kanika.t@myadrenalin.com | null | null | Service Request | Hi Sonali Srivastava, We will update the date of joining of the mentioned employee and revert you back , Kindly provide us sometime line. Thanks & Regards, Abirami K, Hi Sonali Srivastava, We have corrected the employee date of joining of the mentioned employee Please check and revert back in case of further clarification!! Thanks & Regards, Abirami K |
1,416 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Can you please assist with the appraisal for the following staff..we cant find his form for goal setting. 4877 Ziad Assef Dwagy Regards, Amit Sangha [cid:imagec78ed9.PNG@29df9ce2.418a17c7]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image170475.PNG@bab52ab9.4d92e038]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8618fc.JPG@5dd77b1e.459aab84]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,485 | 5 | 1 | Closed | Amit Sangha | goal cleanup | Product | Data Correction | null | Performance Management | null | null | 2021-03-23T17:19:55+05:30 | 2021-04-08T21:49:46+05:30 | ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, iman.adam@cns-me.com, amit.sangha@abaninvestment.com | ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, iman.adam@cns-me.com, amit.sangha@abaninvestment.com | iman.adam@cns-me.com | null | null | Service Request | Hi Amit, We have enabled the goal setting for below employee. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
1,417 | Dear Sumithra, Pl find issue of per diem not getting populated for employee - Srinivas Pingali (22576). Kindly share RCA & fix this asap. | 11,486 | 5 | 4 | Closed | Madan Mohan | problem in ticket booking status | Customization | Clarification | null | Travel Request | null | null | 2021-03-23T17:33:12+05:30 | 2021-05-05T12:49:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11250, Hi Madan Mohan, Based on the query, we understand that the per diem is not getting populated. We will check the transactional data and will update you on this. Thanks, Sumithra., Hi Madan Mohan, As it is confirmed from your end that the issue is resolved with the help of Mr. Siva from our team, we are updating the status as resolved. please reach me at 7358276857 for any assistance . Thanks, Sumithra. |
1,418 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Associate is not able to effort the timesheet from 8th MAr 2021. 1WC Kalesha Shaik Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Tue, Mar 23, 2021 at 3:42 PM Rajeswari U iGCB < rajeswari.u@intellectdesign.com> wrote: > Hi Adrenalin Team > > Kindly assist on below error. > > > Thanks & Regards > > Rajeswari U | Human Resources | Global Consumer Banking > m: +91 8939780897 | e: rajeswari.u@intellectdesign.com > Intellect Design Arena Ltd > Plot No. 3/G-3, SIPCOT IT Park, Siruseri, Chennai - 600130 > w: www.intellectdesign.com > > > > On Tue, Mar 23, 2021 at 3:31 PM Priya Premkumar HR < > priya.premkumar@intellectdesign.com> wrote: > >> >> Raji >> >> Request your support >> >> On Tue, 23 Mar 2021 at 2:32 PM Kalesha Shaik iGCB < >> kalesha.shaik@intellectdesign.com> wrote: >> >>> Hi, >>> >>> Here i am trying to add time sheets on 08-03-2021.But it is not allowing >>> to do and it showing alert like"*Project not allotted on this date*".Do >>> guide me to update for entering time sheets on 08-03-2021 Kindly do >>> needful. >>> >>> >>> >>> Thanks and regards >>> Kalesha shaik . >>> >> -- >> Regards >> Priya Premkumar >> Intellect Design Arena Ltd >> Chennai >> > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,487 | 5 | 1 | Closed | Balaji Damodaran | clarification provided | Product | Clarification | null | Timesheet Management | null | null | 2021-03-23T17:49:11+05:30 | 2021-04-10T16:48:54+05:30 | ask.adrenalin@myadrenalin.com, kalesha.shaik@intellectdesign.com, l1hrmxsupport@intellectdesign.com | null | kalesha.shaik@intellectdesign.com, l1hrmxsupport@intellectdesign.com | null | null | Software Problem | Hi Balaji Damodaran, We will check the above query regard to weekly timesheet issue of the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that the associate has joined only on 8th March 2021 and on that day project was not assigned for him. Kindly check with your internal team and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,419 | Dear Jay, As discussed, we are planning to open the EL Encashment process for our employees for the FY 2020-21 between 23rd & 26th March 2021 and would be releasing the same by 31st March 2021 after deducting necessary tax under one-time tax component, could you please make the necessary arrangement and confirm. Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,488 | 5 | 1 | Closed | Nainesh | Clarification Provided | Product | Data Correction | null | Salary | null | null | 2021-03-23T17:53:22+05:30 | 2021-04-09T11:50:27+05:30 | gsujatha@efl.global | gsujatha@efl.global | gsujatha@efl.global | null | null | Service Request | Hi Nainesh, Post analysis we understood that the leave encashment should avail by employees within the attendance cutoff period only however you have opened the encashment after cutoff date. Hence we request you to please update us once the EL encashment completed so that we can change the date from backend post which the same will be considered in currect paycycle. As discussed we have also added the EL component under onetimetax calculation so that the tax will comes under onetime tax. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks & noted your mail. Shall revert by Saturday, hope you would be able to process the same on that day. Also, can you please reject the encashment request raised by Sureshbabu E (00796) and confirm. Regards, Nainesh , Hi Nainesh, As requested we have done cleanup of the mentioned employee regard to EL encashment and balance also updated in the system. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,420 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team As per the vendor notice period term 15 days is the serving period. For the below mentioned associate, NP is considered as 90 days. Kindly check and update. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Ravindra Naling iRTM <ravindra.naling@intellectdesign.com> Date: Tue, Mar 23, 2021 at 10:50 AM Subject: record resignation of Karthikeyan Elumalai(19J). To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Cc: Ram Kommineni HR <ram.kommineni@intellectdesign.com> Dear Balaji, Vendors also need to serve a 90 days notice period? earlier only 15 days ? Please check and confirm. Best Regards RAVI Human Resources *Intellect Design Arena Limited * Silver Metropolis, 8th Floor, South Wing , Western Express Highway, Goregaon (E), Mumbai - 400 063, Tel: Board # 91 22 4202 9200, extn. 2219, VOIP - 73 2219 Mob : +91 7045764284 mail to : ravindra.naling@intellectdesign.com ---------- Forwarded message --------- From: <hrms@intellectdesign.com> Date: Tue, Mar 23, 2021 at 10:47 AM Subject: HR Director has approved the record resignation of Karthikeyan Elumalai(19J). To: <ravindra.naling@intellectdesign.com> HR Director has approved the record resignation of Karthikeyan Elumalai(19J). Associate ID : 19J Associate Name : Karthikeyan Elumalai OU : Innovation Service Location : Nxt Level Grade : T9XX Separation Type : VOLUNTARY RESIGNATION Resignation Reason : End of contract Resignation Letter Date : 23-Mar-2021 Requested Relieving Date : 20-Jun-2021 Approved Relieving Date : 26-Mar-2021 Shortfall in Notice Period : 86 Waiveoff Type : No Waiver No of days waived : 0 Approver name : Punkaj Shankar(C25) Approver comments : ok This is for your information This is an autogenerated mail. Please do not reply to this. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,489 | 5 | 1 | Closed | Balaji Damodaran | Notice days update | Product | Service Request | null | Separation Management | null | null | 2021-03-23T18:00:03+05:30 | 2021-04-16T19:49:08+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Service Request | Hi Balaji Damodaran, We will check the below queryreagrd to issue in notice days for the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that for the mentioned assocaite at first only 15 days notice period was there in the system and later some transaction was modified by EMP ID : AF5 and then notice period was changed. Kindly find the below snapshot for your reference. Regards, Jayakrishnan. N Product Support, Please update the same. , Hi Balaji Damodaran, As requested we have updated thenotice days as 15 for the mentioned associate. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,421 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, request you to include the drop down in the Independent expenses claim as Covid19 Vaccine and confirm. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,490 | 5 | 1 | Closed | Balaji Damodaran | Modifying the caregory from backend. Table name : DYF_MASTER_TABLE_VALUES_T | Product | Service Request | null | Customization | null | null | 2021-03-23T18:20:28+05:30 | 2021-04-09T09:48:33+05:30 | jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | balaji.damodaran@intellectdesign.com | null | null | Service Request | Hi Balaji Damodaran, As discussed we will check the feasibility to add the provided category in the drop down and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As discussed we have updated the category '9-MILEAGE'' to '9-Covid 19 vaccine' in independent expense form. Kindly check and ket us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jay As discussed, In manager que the details is reflecting 2 times. Kindly resolve this. [image: image.png] [image: image.png] Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Wed, Mar 24, 2021 at 2:30 PM Jayakrishnan N < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > As discussed we will check the feasibility to add the provided category in > the drop down and will share the updates with you. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Tue, 23 Mar at 6:20 PM , Balaji Damodaran < > balaji.damodaran@intellectdesign.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Dear Jay > > As discussed, request you to include the drop down in the Independent > expenses claim as Covid19 Vaccine and confirm. > > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > This e-Mail may contain proprietary and confidential information and is > sent for the intended recipient(s) only. If by an addressing or > transmission error this mail has been misdirected to you, you are requested > to delete this mail immediately. You are also hereby notified that any use, > any form of reproduction, dissemination, copying, disclosure, modification, > distribution and/or publication of this e-mail message, contents or its > attachment other than by its intended recipient/s is strictly prohibited. > Visit us at *https://www.intellectdesign.com* > <https://www.intellectdesign.com/> > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 11490:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> |
1,422 | Kindly find the associates,whose PAN/adhar number is not getting uploaded.Request you to clear the data and update the same as excel. | 11,491 | 5 | 3 | Closed | Raksha Dayma | Backend Update on personal information Tables | Product | Service Request | null | Employee Information | null | null | 2021-03-23T18:21:42+05:30 | 2021-04-08T10:48:41+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Please be informed,we have now removed the Pan and Adhar provided in the excel sheet from their old employee's code, please update the same in their new codes and proceed further,. Regards Wasim |
1,423 | As requested the schedulers has been executed through back end. Please verify the same from your end and let us know in case of any queries. | 11,492 | 5 | 1 | Closed | Vidyasagar | Schedulers executed manually through back end | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-03-23T18:51:25+05:30 | 2021-03-23T18:51:26+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-03-23 13:21:25 UTC |
1,424 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Noticed that Emp id is not reflecting in the resignation pull transaction in the subject as well as body content. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: <hrms@intellectdesign.com> Date: Fri, Mar 12, 2021 at 6:49 PM Subject: Record Resignation of <INT_FOR_EMPID/> AkshayaSrinivasan has been pulled back. To: <balaji.damodaran@intellectdesign.com> Hi, Record Resignation raised for Akshaya Srinivasan has been pulled back.Associate records are made active in Adrenalin HRMS.Please update your end records appropriately. Associate Details: Associate ID : Associate Name :AkshayaSrinivasan Actual Relieving Date:12-Mar-2021 Pulled back on :12-Mar-2021 18:49 Pulled back Reason :I would like to continue my job This is an autogenerated mail. Please do not reply to this. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,493 | 5 | 1 | Closed | Balaji Damodaran | Clarification provided | Product | Clarification | null | Separation Management | null | null | 2021-03-23T20:29:52+05:30 | 2021-04-10T16:48:57+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Balaji Damodaran, We will check the above query regard to record resignation pullback notification and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, The issue in notification may be due to server slowness . We request you to please to check the notifications now and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,425 | Want to stop Leave Type - PL access/apply till 10-Apr-2021 | 11,494 | 5 | 4 | Closed | Vinay Singh | Custom validation incorporated to restrict particular leave types | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-03-23T20:38:07+05:30 | 2021-04-07T23:49:21+05:30 | null | null | null | null | null | Change Request | created_by: 2043020884409 time: 2021-03-23 15:08:07 UTC, Hi Vinay, As informed over call, request you to use the option of "Show only to" in leave configuration form to restrict PL visibility to employees. Please reach us over call for any further assistance or guidance on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Vinay, As discussed, we will connect around 12 AM or 1 AM tonight and write a logic in custom plug in to restrict application of PL for all employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, Thanks. I will wait for connection request., Hi Vinay, Please join the link below to incorporate validation in leave request for the leave type PL. https://us02web.zoom.us/j/86552547702?pwd=Sk9VMnl1WVdMM2o2ZXRlbG5iTjdQUT09 Regards, Gowtham.N Product Support, Hi Vinay, As requested, we have now incorporated custom validation in the below listed forms for the leave types PL, P1, P2, P3 & P4. Leave Request Leave Cancel Leave Cancel - Partial The same has been confirmed to be working fine post testing from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Gowtham, Thanks a lot for kind support as usual. We shall get back to you in case of any query. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> |
1,426 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, A REMINDER on this query. Regards, Radhakrishnan (RK) [cid:image002.png@01D7203B.6E810EF0] From: Radhakrishnan [RK] Sent: 22 March, 2021 2:50 PM To: ask.adrenalin@myadrenalin.com Cc: Priyadharshini K <Priyadharshini.K@myadrenalin.com>; Deepa Johnson <deepa.j@bahwancybertek.com>; Rameshkumar J <rameshkumar.j@myadrenalin.com> Subject: Employee Movement l Data Change l COMQUEST Hi Team, Whenever we try to change data in Employee Movement (Reporting Manager or Functional Manager), It always asks us to change OU. Is it normal? Or We can change settings? [cid:image003.png@01D7203B.6E810EF0] Regards, Radhakrishnan (RK) [cid:image002.png@01D7203B.6E810EF0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,495 | 5 | 1 | Closed | Radhakrishnan Ganesan | Configuration Concern | Product | Clarification | null | Employee Movement | null | null | 2021-03-23T20:53:00+05:30 | 2021-04-07T21:50:02+05:30 | ask.adrenalin@myadrenalin.com, priyadharshini.k@myadrenalin.com, deepa.j@bahwancybertek.com, rameshkumar.j@myadrenalin.com | ask.adrenalin@myadrenalin.com, priyadharshini.k@myadrenalin.com, deepa.j@bahwancybertek.com, rameshkumar.j@myadrenalin.com | priyadharshini.k@myadrenalin.com, deepa.j@bahwancybertek.com, rameshkumar.j@myadrenalin.com | null | null | Clarification | Hi Radhakrishnan Ganesan, Apologies for the delayed response. Kindly please select the Organization unit field & submit it. Whenever you make any changes in OU field it is mandatory to provide OU field. from the provided screenshot we cant able to view the OU field. Note: This form works based on the employee movement configuration form, incase if you need to disable editing or modifying such fields you can control it via employee movement configuration form. If you'are not making any changes on OU(also you can check if making any changes on other fields like position or location leading to blank OU) but still the pop up is appearing then let us know it. Your answer helps us to help you on the same. Regards, Priyadarshini. K |
1,427 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Could you please help to identity where to get Overtime Booking Report? [cid:image002.png@01D7203C.D4D53C70] Regards, Radhakrishnan (RK) [cid:image001.png@01D7203C.3F60BCF0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,496 | 5 | 1 | Closed | Radhakrishnan Ganesan | Can you please try create the employee now, if you still facing same concern please share the screen shot with system data and time. | Product | Configuration | null | Setup HRMS | null | null | 2021-03-23T21:03:02+05:30 | 2021-04-08T20:48:37+05:30 | ask.adrenalin@myadrenalin.com, deepan.m@myadrenalin.com, rameshkumar.j@myadrenalin.com | ask.adrenalin@myadrenalin.com, deepan.m@myadrenalin.com, rameshkumar.j@myadrenalin.com | null | null | null | Clarification | Hi Radhakrishnan Ganesan, Can you please try create the employee now, if you still facing same concern please share the screen shot with system data and time. Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Radhakrishnan Ganesan, There is no transaction got submitted in "OT TRACKER" form , please submit the record and validate the OT tracker report. Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Deepan, There are transactions. When does this data appear on the report? Is it after final approval ? Can’t we see a report who all submitted OT and when? [cid:image001.png@01D720A0.93B6B5C0] Regards, Radhakrishnan (RK) [cid:image002.png@01D720A0.93B6B5C0] , Hi Radhakrishnan Ganesan, Those record which got submitted on "OT tracker" can be viewed in "OT TRACKER REPORT". All the transaction like Pending, Reject and approved with Creation on time and approved on time Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Deepan, We do not see any data, Could you please look into it? [cid:image001.png@01D720A8.F9270EC0] Regards, Radhakrishnan (RK) [cid:image002.png@01D720A8.F9270EC0] , Hi Radhakrishnan Ganesan, Please submit the transaction in "OT TRACKER " form, post that please refer "OT TRACKER REPORT". Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Deepan, [cid:image001.png@01D720F9.CC94AC40] Regards, Radhakrishnan (RK) [cid:image002.png@01D720F9.CC94AC40] , Hi Radhakrishnan Ganesan, Please submit the transaction in "OT TRACKER " form, post that please refer "OT TRACKER REPORT". Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856 |
1,428 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] While approving the resignation in the subject line and the mail content manager details (Name, Emp id) not reflecting. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: <hrms@intellectdesign.com> Date: Tue, Mar 23, 2021 at 12:32 PM Subject: Record resignation of SB7 raised by Priya Choudhary on 23-Mar-2021 12:32 has been Approved. To: <balaji.damodaran@intellectdesign.com> Priya Choudhary has raised a record resignation on 23-Mar-2021 12:32. Associate ID : / SB7 Resignation Letter Date : / 18-Feb-2021 Resignation Reason : / Better Prospects Requested Relieving Date : / 18-May-2021 Actual Relieving Date : /01-Apr-2021 Approved Actual Relieving Date : / Comments : Justification Comments : Manager Comments : / Handover will be completed by 31-March. So can be released. Approver Comments : Handover will be completed by 31-March. So can be released. This is an autogenerated mail. Please do not reply to this. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,497 | 5 | 1 | Closed | Balaji Damodaran | Clarification provided | Product | Clarification | null | Separation Management | null | null | 2021-03-23T22:35:06+05:30 | 2021-04-10T16:48:59+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Balaji Damodaran, We will check the above query rehard to record resignation notification and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, The issue in notification may be due to server slowness . We request you to please to check the notifications now and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,429 | Dear Team, Further to discussion with Mr Guruprasath V, kindly note on the following challenges faced in the Performance Alignment 6.0 module as an Admin: 1. It is extremely slow processing compared to any other module in the Adrenalin system 2. Upon entering any employee code to check the details as Admin, the page initially shows 'no record found' and thereafter it takes minimum of 2-3 refreshes to populate the employee's details 3. Any feature of the PMS module has similar 2-3 refreshes to load with each refresh taking longer time. Have shown this challenge live over a Teams call to Mr Guruprasath, Nihil and Steffi, since screenshots will not help visualise this. Request your help to resolve the same. Best Regards, Sonali | 11,498 | 5 | 4 | Closed | Sonali Sahani | suggested to check with IT team | Product | Clarification | null | Performance Management | null | null | 2021-03-24T09:40:20+05:30 | 2021-04-24T19:48:46+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; wbx 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sonali Sahani, As per the mail, We will check the reported concern from our end and update you on the status. Let us know if you have any concerns. Regards, Amudhan K, Hi Sonali Sahani, As discussed, We request you to check with your IT team for any firewall block. Since the PMS module is working fine from outside of your office network. Please check and confirm the same. Regards, Amudhan K |
1,430 | How to change profile photo of employs. | 11,499 | 5 | 2 | Closed | Kuldeep Singh | Used the My photo category | Product | Clarification | null | Portal Management | null | null | 2021-03-24T10:19:58+05:30 | 2021-04-05T14:11:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kuldeep Singh, We understood your profile photo is not uploading for the self user we will check the same and revert you back asap!! Thanks & Regards, Abirami K, How much time you will be take?, Hi Kuldeep Singh, Team, We are checking with our internal team, Please provide us sometimes line we will check and revert you asap!!!! Thanks & Regards, Abirami K, Hi Kuldeep Singh, During the session, we have shown the option to use the My Photo category in the attachment category mapping and uploaded the image Now, you can able to view the profile photo and guide you on the rights to remove the access on the self user. Thanks & Regards, Abirami K, Ok. Thank you, profile photo upload issue resolved. |
1,431 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team In today's report we have noticed that 711 duplicates are reflecting in the QCR-109 report. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,500 | 5 | 1 | Closed | Balaji Damodaran | Will track the update in mail chain | Customization | Clarification | null | Job Data | null | null | 2021-03-24T10:28:53+05:30 | 2021-04-08T11:51:28+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | null |
1,432 | Abhishek Ram (HR) need to make an urgent offer but my Final Status tab on Interviews schedule is coming disabled. refer to attachment | 11,501 | 5 | 4 | Closed | Pratap Singh | entry was available in erec_ta_final_interview | Product | Configuration | null | Interview and Selection Management | null | null | 2021-03-24T10:43:19+05:30 | 2021-03-30T17:32:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Please provide us few minutes, we will connect and analyze the concern reported on Final status button in Schedule Interview and share the updates with you. Thanks and Regards, Dhivya . V, Dear Pratap, The final status is getting displayed in the Schedule interview now in Vacancy dashboard. Please verify the same from your end and let us know in case of any concerns. Thanks and Regards, Dhivya . V, Grade SM II not reflecting in Final Stage refer to screenshot. we have checked in Manage Position form said Grade already mapped as a SM II , Hi Pratap Singh, We will verify and validate the mapping on Manage Positions once and share the updates with you. Thanks and Regards, Dhivya . V, Dear Pratap, Post verification of Vacancy dashboard in the application, we understood that the respective transaction of Dipesh Jain is being submitted with SMII grade and the alert message "Transaction pending for approval" is getting displayed. Request you to please verify the same from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V |
1,433 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-the goal setting for 5102 is wrongly configured to competencies, can you urgently map it to KPIs. Pleas confirm once done. Thanks! Regards, Amit Sangha [cid:imagea99f22.PNG@8fd26341.42b45cd8]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagedc51a3.PNG@be700b44.4e8d9a14]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee35bfe.JPG@04ca3090.43a57ff3]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,502 | 5 | 1 | Closed | Amit Sangha | Goal cleanup | Product | Data Correction | null | Performance Management | null | null | 2021-03-24T10:45:03+05:30 | 2021-04-09T18:49:44+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, leeanna.nussbaumer@ghobash.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, leeanna.nussbaumer@ghobash.com, amit.sangha@abaninvestment.com | leeanna.nussbaumer@ghobash.com | null | null | Service Request | ?Hi Amit, Below changes has been done. Please check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan; Thank you. I have checked and it is completed as requested. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D72092.7D7AE8C0] [cid:image002.png@01D72092.7D7AE8C0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan May I ask you to urgently clear the appraisal and goals of the below employee #5102? There was an error in setting the goals with Upward vs Downward. We need to redo the goals. Thanks. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D72167.D5294A00] [cid:image002.png@01D72167.D5294A00] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , Hi Mam, Based on your request , We have removed the existing goals from below employee. Kindly check and let us know for any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan; Thank you very much. I appreciate it. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D7216C.8B61DC70] [cid:image002.png@01D7216C.8B61DC70] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> |
1,434 | By mistake HR person update wrong leave balance. kindly guide how to correct this. he want to update leave on 08 march 2021 (08/03/2021) but due to date format it's update on 3 aug 2021 (03/08/2021) | 11,503 | 5 | 3 | Closed | Sandeep Jangid | Do the leave adjustment debit | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-03-24T10:48:27+05:30 | 2021-03-25T11:13:12+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, During the call, We understood for both casual and PL leave you have updated the wrong leave entry so, we will check the feasibility of correction and update you the same. Thanks & Regards, Abirami K, Hi Sandeep Jangid, Team, As discussed over the call please do the leave balance adjustment debit and view the leave balance. Thanks & Regards, Abirami k |
1,435 | Hi Team, we are facing an error " internal system error, contact your administrator" while generating appointment letter for the below mentioned employee: AQ020872 Jithendra Konduru Kindly look into it Thanks, Ansu Singh | 11,504 | 5 | 3 | Closed | Ansu Singh | Template not mapped | Product | Data Correction | null | Offer Management | null | null | 2021-03-24T10:56:12+05:30 | 2021-03-30T11:59:03+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that you are unable to generate appointment letter. The system showing internal system error. we have taken the connection will check and update the status. Thanks & Regards, Greeshma, Hi Ansu Singh, During the session, we have checked and found that template mapped as null due that system showing error. We have remove the same and now appointment letter generated successfully and the same confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma |
1,436 | Dear Team, Employee not able to add Expense Transactions on saved expense (Amiya Dwivedi-22393). While clicking on expense transaction tab pop is not opening. Requesting you to please check the same as this issue coming frequently, screen shot given for your reference. | 11,505 | 5 | 1 | Closed | Madan Mohan | infra issues at customer end | Customization | Clarification | null | Travel Expense | null | null | 2021-03-24T11:05:02+05:30 | 2021-05-04T19:49:50+05:30 | raju.chavan@npci.org.in, sivakumar.m@myadrenalin.com, rajendra.gour@npci.org.in, abhishek.upadhyay@npci.org.in, deepa.nair@npci.org.in | raju.chavan@npci.org.in, sivakumar.m@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11486, Hi Madan Mohan, We understand that the employee is facing problem frequently in travel expense form. We are facing issues in connecting to server and checking with your IT. We will keep you updated Sumithra Ramasamyon the status. Thanks, Sumithra., Dear Raju, Pl confirm if there is some constrain in our infra access (server access) by Adrenalin team for whole day. Many employee’s issues are yet to be resolved. Kindly check & update asap. Rgds, Madan , Will update shortly… , This is related to IT infra, not Server infra… ID got expired it’s under approvals. , Hi Madan Mohan, As this is confirmed from your end that the issue has been resolved after rectifying the infra related problem at your end. Hence, we are updating the status of the ticket as resolved. Thanks, Sumithra. |
1,437 | Attendance regularized. But not reflecting in system. | 11,506 | 5 | 3 | Closed | Senthil kumar M S | Raised AR in wrong timing | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-24T11:38:36+05:30 | 2021-04-08T13:51:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query,We have understood that Attendance regularized was not updated propelry.We will check the same and update you the status., Hi Senthil kumar M S, As discussed over the call, Employee have been raised AR for 24-feb-2021 based on time from 07:15Am to 4:40pm But on that day Employee shift is from 03:00Pm to 11:00Pm. Since employee raised AR out of his shift timing System moved that to 23-FEB-2021.Requested your team to re-raise AR with proper Shift time . Kindly check the same and update us in case of clarification. |
1,438 | Kindly change below staff reporting Manager, while we have trying showing "Cycle reference error". Employee ID :CCS00322 New Reporting to : CCS00391 | 11,507 | 5 | 3 | Closed | Nithya K | Cyclic reference | Product | Data Correction | null | Employee Movement | null | null | 2021-03-24T11:39:39+05:30 | 2021-03-24T16:14:56+05:30 | nithya.kalaimani@cripumps.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, As per the reported query, we understood that while doing the employee movement, cyclic reference is occurring. We will do the changes from back end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Nithya K, Based on your request, we have changed the Reporting Manager in system from back end for the reported employee. Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Checked the same & data has been changed as mentionned. |
1,439 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Kindly look into this she is unable to download. *Regards* *Rahul* ---------- Forwarded message --------- From: Divya Vashishtha <divya.vashishtha@ayefin.com> Date: Tue, Mar 23, 2021 at 11:22 AM Subject: Helpdesk transaction report issue To: hr operations <hroperations2@ayefin.com> Cc: Anju Juneja <anju.juneja@ayefin.com> Dear Team, As discussed Please refer to attached screenshot below - [image: image.png] -- Divya Vashishtha* | *AYE3591 Credit Officer- Central Credit AYE Finance (P) Ltd. 7th Floor, Unitech Commercial Tower-2, Arya Samaj Road, Block-B, Greenwood City Sector-45, Gurgaon,122001, India www.ayefin.com [image: cid:image003.png@01CF39D6.3CE83830] -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,508 | 5 | 1 | Closed | hr operations | Fn_check_Employee - Optimization | Customization | Patch Deployment | null | Help Desk | null | null | 2021-03-24T11:49:26+05:30 | 2021-04-10T12:49:34+05:30 | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com | palak.sodhi@ayefin.com | null | null | Software Problem | Dear Team, Sure, please provide us sometime, we will address the concern raised on Help Desk Transaction report and update you. Thanks and Regards, Dhivya . V, Dear Team, The report is getting extracted fewer times, when we extract as per the attached snapshot, however fewer times, the output is not getting displayed. Also post analysis the data is getting extracted quickly in the database also, but in front end there is a delay. We are coordinating the internal team to resolve the same. We will complete the same and update you at the earliest. Note : Also please let us know if the issue persists with all the employee id's whomever access this report (or) only with few cases. If then please share us the respective employee id's. Thanks and Regards, Dhivya . V, Hi hr operations, Post checking with the Internal customization Team, they have optimized the SP for fetching the data in the "Help Desk Transaction" report and now it is fetching data. Attached the screenshot for your reference. Please check now in the help desk transaction report whether it is fetching data and update us. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Other depts. Are not able to login from their id: · Creditadmin · ITadmin · Opsadmin Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak, Tried to reach you over call, please reach me over call to discuss the below issue in detail. As we tried login with the below users, and the help desk transaction report is launching and there are no data rights for those employees. Please reach me over call to discuss in detail. C CreditAdmin · ITadmin · Opsadmin Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,440 | Employee photo has not changed in CEO speaks after changing the employee attachment to required picture | 11,509 | 5 | 3 | Closed | Aishwarya KV | Post synchronization the new photo uploaded is reflecting in employee profile and also in CEO Speaks. | Product | Clarification | null | Organization Structure | null | null | 2021-03-24T12:02:38+05:30 | 2021-04-05T15:28:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, Post synchronization the new photo uploaded is reflecting in employee profile and also in CEO Speaks. Please check form your end and let us know. Regards, Veerapandian R, resolved |
1,441 | After creating employee in employee creation the employee Id is getting generated as "5001". But the created employee is not reflecting in any of the forms or report . Do we have any limitation in adrenalin that only 5000 employees can be created . requesting your support to identify the gaps please | 11,510 | 5 | 3 | Closed | Daniel Prakash C | E code Generation limit is 5000 | Product | Clarification | null | Employee Movement | null | null | 2021-03-24T12:09:06+05:30 | 2022-02-26T12:33:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.54 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, please share the link |
1,442 | Tax on Taxable is calculating wrong for EMP#100007 in tax computation sheet Actual tax to calculate (including Cess) : Rs.1,73,745/- but it calculates as Rs.1,86,374/ pl. refer the attachment | 11,511 | 5 | 3 | Closed | Chittibabu M | For employee 100007 PAN ID is not updated.If employee deosnt have pan ID then TAX more will be deduted | Product | Clarification | null | Tax | null | null | 2021-03-24T12:12:08+05:30 | 2021-05-13T13:15:09+05:30 | chittibabu.m@gmpens.in | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, We have understood that for TAX is calculating Wrongly.We will check the same and update you the status. Please join this session https://fastsupport.gotoassist.com/625888482, Hi Chittibabu M, As discussed over the Call, For employee 100007 PAN ID is not updated.If employee deosnt have pan ID then TAX more will be deduted .kindly update the employee PAN ID and confirm us. Kohima Gopi, System is not allowing to update PAN & Aadhaar no to Emp# 100007 as this employee had old Emp# 000071, Hi Chittibabu M, Kindly join this session https://fastsupport.gotoassist.com/787013893, Hi Chittibabu M, As per your confirmation , Employee tax have been calculated correctly after updating the PAN .Kindly update us in case of clarification. , issue is resolved. Pl. close the Tkt |
1,443 | Dear Jayakrishnan, As discussed, we have to update only Driver perks for employee id 00940, please note we are giving him car allowance along with salary. Kindly advise how to update in Declaration. [cid:image001.png@01D720A7.A3BE1650] Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image003.jpg@01D720A7.A3BE1650] [cid:image004.jpg@01D720A7.A3BE1650] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,512 | 5 | 1 | Closed | Roseline Judia | Clarification Provided | Product | Clarification | null | Tax | null | null | 2021-03-24T12:17:31+05:30 | 2021-03-25T17:47:04+05:30 | sivas@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | sivas@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | sivas@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Clarification | Hi Roseline Judia, As discussed we request you to please navigate to tax adjustment form and then update driver perks for the mentioned employee. Kindly do payprocess and tax generate and then verify the same. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Thanks for your advise, have done accordingly, the same is flowing in Horizontal tax working. Regards Roseline |
1,444 | Dear Jayakrishnan, As discussed, we have to upload the incentive & adjustment of Month Tax and Onetime tax in Interface for 3 employees, kindly advise how to update in Tax working. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D720A7.E3B2EBA0] [cid:image003.jpg@01D720A7.E3B2EBA0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,513 | 5 | 1 | Closed | Roseline Judia | Clarification Provided on onetime tax | Product | Clarification | null | Tax | null | null | 2021-03-24T12:19:17+05:30 | 2021-03-25T17:48:28+05:30 | sivas@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | sivas@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | sivas@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Clarification | Hi Roseline Judia, As discussed we request you to please do the adjustment upload of what needs to deduted with the salary against month tax and the remaining amount needs to adjusted againt IT comopnent. First needs to upload the earnings againt Incentive component and for that the system will calculate the onetime tax and the remaing month tax can be adjusted against IT component. Kindly check by doing the pay process and tax computation generate and then verify the same. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Thanks and noted, have done, the same is captured correctly in tax working. Regards Roseline |
1,445 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. add Sunil Pardeshi as a final APPROVER after Vikas Kothari in Travel Expense form. Regards, Sonali From: Pardeshi, Sunil <sunil.pardeshi@bicworld.com> Sent: 24 March 2021 09:58 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com> Subject: FW: Travel Expense of SANTOSH KUMAR PANDEY has been approved by VIKAS KOTHARI Importance: High Hi Sonali, As speak, I have not received approval mail by Vikas kothari of an employee travel claim, from the Plant person travelling Haridwar or Mumbai. I have received the Manager approval for the same, but Vikas kothari when approved the same I have not received. Requested, to please mark me also.(when Vikas Kothari approved claim) Regds, Sunil Pardeshi From: Pandey, Santoshkumar Sent: 24 March 2021 09:51 To: Pardeshi, Sunil <sunil.pardeshi@bicworld.com<mailto:sunil.pardeshi@bicworld.com>> Subject: FW: Travel Expense of SANTOSH KUMAR PANDEY has been approved by VIKAS KOTHARI Importance: High FYIP. From: HR, Adrenalin <HR.Adrenalin@bicworld.com<mailto:HR.Adrenalin@bicworld.com>> Sent: Tuesday, March 23, 2021 9:03 PM To: Pandey, Santoshkumar <Santoshkumar.Pandey@bicworld.com<mailto:Santoshkumar.Pandey@bicworld.com>> Subject: Travel Expense of SANTOSH KUMAR PANDEY has been approved by VIKAS KOTHARI Importance: High Dear SANTOSH KUMAR PANDEY, Travel Expense of SANTOSH KUMAR PANDEY has been approved by VIKAS KOTHARI Please submit your travel expense hard copy to Sunil Pardeshi at Head Office. Travel Expense Details Itinerary Details: TRIP NO ITINERARY - SOURCE DESTINATION START DATE TIME END DATE END TIME MODE REMARK PREFERENCE COLLECT TICKET FROM 1 HARIDWAR KARAMBELI 27 Jan 2021 00:00 30 Jan 2021 00:00 AIR KBL PROCUREMENT MEETING Advance Details: Expense Details: TRANSACTION DATE CATEGORY VENDOR TRANSACTION CURRENCY CODE DAYS TC CLAIM ACTUAL CLAIMING AMOUNT EXCHANGE RATE TRIP REMARK 27 Jan 2021 Local Conveyance INDIA(Indian rupee) 3520.00 3520.00 1.000000 1 HARIDWAR TO GREATER NOIDA FOR VENDOR VISIT BY CAR. 28 Jan 2021 Local Conveyance INDIA(Indian rupee) 1277.00 1277.00 1.000000 1 MOHAN NAGAR TO DELHI AIRPORT TAXI & LUNCH AT VALSHAD 30 Jan 2021 Local Conveyance INDIA(Indian rupee) 3094.00 3094.00 1.000000 1 DELHI AIRPORT TO MOHAN NAGAR BY AUTO Approver Comments: Approved Regards,HR Team *** This is a system generated email. Please do not reply to this email id. *** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,514 | 5 | 1 | Closed | Sonali | workflow changed | Product | Data Correction | null | Workflow | null | null | 2021-03-24T12:20:52+05:30 | 2021-04-09T12:49:27+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | null | vijayakumar.k@myadrenalin.com | null | null | Service Request | Hi Sonali, As discussed over the call, We will add the workflow the in one level for trave expense form and confirm from our end Further if any clarification please let me know. Thanks and Regards vijayakumar k, Dear Sonali, As per request, We have added the one level in the "Travel expenses Form" from our end. Kindly check your end and share feedback. Internal references attached workflow changed file. Thanks and Regards Vijayakumar k, Thank you Vijay. |
1,446 | unable to upload employee transfer. asking location filed mandatory but location mandatory field is N. | 11,515 | 5 | 3 | Closed | N N Ramesh | Product Issue | Product | Patch Deployment | null | Employee Movement | null | null | 2021-03-24T12:28:20+05:30 | 2021-04-08T13:51:48+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729; wbx 1.0.0; wbxapp 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/206409881 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, When checking the reported query from our end, we found that the reported query as an issue in the Product. And also deployed the patch in the Live environment.Post that the data sheet is getting verified successfully. Kindly check and update the status from your end. Internal Reference ID : ADL_2009_17929 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,447 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Mr. Amit Mishra (600100) is trying to submit his conveyance claim No.11309 and is repeatedly getting the error "Conveyance claim given date rate already exists". However, we are not able to find and such issue in the claim. Please clear this error. Regards, K. Karthikeyan HR & Admin ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SHIBAURA MACHINE INDIA PRIVATE LIMITED Formerly Toshiba Machine (Chennai) Private Limited P.O. Box 5 | Chennai Bangalore Highway | Chembarambakkam | Chennai 600123 | India Ph: +91-44-26812004 | +91-9941914570 | <mailto:karthikeyan.kk@shibauramachine.co.in> karthikeyan.kk@shibauramachine.co.in This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,516 | 5 | 1 | Closed | KARTHIKEYAN. K | To date is already available | Product | Clarification | null | Claims & Reimbursement | null | null | 2021-03-24T12:32:48+05:30 | 2021-04-09T22:48:13+05:30 | ask.adrenalin@myadrenalin.com, rumana.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | rumana.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Clarification | Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/601306717 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi KARTHIKEYAN. K, As discussed over the phone, we need to analyze more on the reported query. Hence we will connect tomorrow and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/464049294 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/795356817 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/309519936 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi KARTHIKEYAN. K, Please join the link. https://fastsupport.gotoassist.com/393041228 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi KARTHIKEYAN. K, As discussed over the phone, the employee has given the From date as 05 Feb 2021 09 AM and To date as 05 Mar 2021 10 AM. Due to which the system does not allowed the user to submit the transactions in system. Post changing the To Date as 05 Feb 2021 10 AM, the transactions got submitted successfully. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,448 | Hi, We require attach fields in 1 single report. Please help. | 11,517 | 5 | 2 | Closed | Rashmi Deshpande | Service request. New columns and modifications in existing custom view | Customization | Service Request | null | Job Data | null | null | 2021-03-24T12:32:54+05:30 | 2021-04-05T13:21:20+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, We will initiate a call shortly to understand the requirement of the requested report format in detail and take it forward accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, As suggested by you, we will connect over a remote session tomorrow and provide the feasible fields in a single report. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, Please join below link, https://us02web.zoom.us/j/82229730757?pwd=SmY3aHdQK0NLaVJyNERWQkc4TzEwUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, Since you were occupied with internal meetings, we could not connect on this. We will schedule a remote session again on Monday(29-Mar-2021). Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi Deshpande, As requested, we have added/modified columns in the existing customized view and created a new report with a name as given below. Employee Comprehensive details 2346 Request you to please validate the same and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Please find below the observations: 1. Father's Name not getting compiled from both the forms (Family Details & Employment Details - Miscellaneous tab), it is capturing only Family Details wala name. 2. 26 employees exit details coming incorrect as 02-Jan-1990 (including Resignation Date, LWD, ARD, RRD, Separation Type and Separation Reason). 3. Exit Type bookmark has not been captured. 4. Need to keep dates those are blank as blank entries only. Currently it is coming as 02-Jan-1990 at the blank spaces which will be very confusing. 4. 103 duplicate entries., Hi Rashmi, As informed, all 4 reported points are resolved in this report. Please check once from your end and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,449 | Approve L3 level confirmation of 28127 without the mail being triggered to the approver. | 11,518 | 5 | 3 | Closed | Aishwarya KV | we have stopped the mail triggering for the confirmation appraisal. Post approving the confirmation appraisal from your end we have restarted the mail trigger to confirmation appraisal. | Product | Data Correction | null | Confirmation Management | null | null | 2021-03-24T12:46:54+05:30 | 2021-04-05T15:27:56+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As discussed over the call we have stopped the mail triggering for the confirmation appraisal. Post approving the confirmation appraisal from your end we have restarted the mail trigger to confirmation appraisal. Regards, Veerapandian R, Hi, Resolved |
1,450 | Add digital signature to authorixed signatory of letters | 11,519 | 5 | 3 | Closed | Aishwarya KV | the attached image format which was not supported. Hence the signature is not reflecting in the letter.
We have provided workaround for your requirement. we have Created a new role and added one HR unit Head with the parameters accordingly and mapped the role in Workflow definition master . we have initiated confirmation and it works fine as per your requirement and the same has been confirmed from your end. As discussed please map the other unit HR in the newly created role | Product | Configuration | null | Manage Employees | null | null | 2021-03-24T12:56:24+05:30 | 2021-04-12T13:51:57+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11518, Hi Aishwarya KV, We will check on the reported query and update. Regards, Veerapandian R, Hi Aishwarya KV, As discussed there is no feasibility to add digital signature for more than one Authorized signatory. Rather we can create additional letter template and add the signature. as discussed please provide us the digital signature inJPG format. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the attached image format which was not supported. Hence the signature is not reflecting in the letter. As discussed Please add the image with correct format and check from your end. Regards, Veerapandian R, this has been resolved., HI, Assign approval rights only to the Unit HR head 23128 and not to other HR Spoc's. whereas other HR Spocs should be able to generate reports and have other access. Regards Aishwarya , Hi Aishwarya KV, As discussed over the call, We have provided workaround for your requirement. Create a new role and add the HR unit Heads with the parameters accordingly and map the role in Workflow definition master. Please check from your end and let us know. Regards, Veerapandian R, Hi Aishwarya KV, As discussed over the call, We have provided workaround for your requirement. we have Created a new role and added one HR unit Head with the parameters accordingly and mapped the role in Workflow definition master . we have initiated confirmation and it works fine as per your requirement and the same has been confirmed from your end. As discussed please map the other unit HR in the newly created role Please check from your end and let us know. Regards, Veerapandian R |
1,451 | to check in the new support portal | 11,520 | 5 | 4 | Closed | Kalyani | null | Product | Clarification | null | Application Access Management | null | null | 2021-03-24T13:27:54+05:30 | 2021-03-24T13:32:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Kalyani, Ticket raised for checking new portal. Hence closing the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,452 | Dear Team, Please check the attached list of incorrect employees name Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,521 | 5 | 1 | Closed | Anoopsingh | Connection not provided | Product | Clarification | null | My Information | null | null | 2021-03-24T13:37:20+05:30 | 2021-04-20T18:50:30+05:30 | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | null | null | Software Problem | Hi Anoopsingh, Kindly join the provided connection to work on the reported query on incorrect names displaying in payslip of the employees Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed kindly provide us the connection to work on the incorrect employee name being showing on payslip and will share the updates with you. Regards, Jayakrishnan. N Product Support |
1,453 | Following employees not able to view their self appraisal Emp. No. 7294, 1463 7243 Emp.No. 6112 goals & milestones to be deleted as it is showing wrong | 11,522 | 5 | 4 | Closed | Rambha Devi | Removed the queue data | Product | Data Correction | null | Performance Management | null | null | 2021-03-24T13:50:35+05:30 | 2021-04-09T13:50:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rambha Devi, We have corrected the Self-appraisal for the mentioned employees. |
1,454 | Error ( As per configuration To Date should not to be greater than 30 mar 2021) occurred when employee apply leave. | 11,523 | 5 | 3 | Closed | Sandeep Jangid | Leave configuration-For future days is allowed for 7 days. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-24T14:15:36+05:30 | 2021-03-25T11:03:31+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, , Hi Sandeep Jangid, As discussed over the call, along with rohit your configuration is set up to allow future days only for 7 days so, that system will not allow applying for the leave. Thanks & Regards, Abirami K |
1,455 | Record resignation of emp id:116887 is showing as pending for approval but not available in the action owners list. Please check | 11,524 | 5 | 2 | Closed | Jery Jose P | Clarrification | Product | Clarification | null | Separation | null | null | 2021-03-24T14:29:03+05:30 | 2021-04-13T11:49:17+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, As per the query ,We have understood that Record resignation you raised is not reflecting .We will check the case and update you the status. Kohima Gopi, Hi Jery Jose P, As discussed over the call, We have understood that for this Employee there is no pending transactions.But employee details are updated in Final closure form. Kindly check the same and update us in case of clarification. Kohima Gopi, Our team had followed up with the employees with whom the activity is pending and guided them for closure at it is month end. Please check why the flow is not working correctly., sorry this update was for another ticket., Now the employee is visible in settlement form. Thank you., Hi Jery Jose P, As discussed over the call, We have understood that for this Employee there is no pending transactions.But employee details are updated in Final closure form. Kindly check the same and update us in case of clarification. |
1,456 | We have deducted amount on account of PMCARES fund which qualifies under Section 80G for exemption. Please suggest how this can be captured in the system | 11,525 | 5 | 4 | Closed | Jery Jose P | requested to upload the SEC80g value to all the employee using ta x investment proof template | Product | Clarification | null | Tax | null | null | 2021-03-24T14:31:07+05:30 | 2021-04-13T08:49:43+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, As per the query ,We have understood that need to adjust the TAX amount in Application under 80G .We will Check teh feasibility an update you the status. Kohima Gopi, Hi Jery Jose P, As discussed over the call, We have requested you to update the deducted amount for employee against the 80G component using the Template named TAX INVESTMENT PROOF with Component name as SEC80G.As per your confirmation data is reflecting properly .Kindly let us know in case of clarification. Kohima Gopi |
1,457 | Matrix manager report - Current report is not showing all employees data - Can we cereate an ireporter | 11,526 | 4 | 3 | Resolved | Varun Kumar S | ireporter created | Product | Data Correction | null | Job Structure | null | null | 2021-03-24T14:43:29+05:30 | 2021-03-24T15:33:08+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We will schedule the session with your IT Team and try to create the ireporter in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, Based on your request, we have created the ireporter view in the system. Please create the ireporter using iReporter Designer. View Name : VIEW_MATRIX_MANAGER_LAI Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,458 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, I am unable to download Attendance Regularisation Details report.. Please do needful. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> [cid:image006.png@01D720C5.2DBCC0F0] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,527 | 5 | 3 | Closed | Nilesh Jaiswal | User was generating AR report for more than one year where the total records was more than 2.5 lacs,asked the user to generate for 4 months each time | Product | Clarification | null | Time & Attendance Management | null | null | 2021-03-24T15:49:15+05:30 | 2021-04-08T16:50:21+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | null | null | Clarification | Hi Nileshkumar Ramjeet Jaiswal, With reference to our discussion,please generate the report for lesser period as we generated the same from backend for six months and the count is more than 1.2 Lakh,please generate for 4 months each time. Regards Wasim, Hi, Issue was resolved.. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> |
1,459 | Kindly push the punching details from 21st Feb to till Date from savior machine to amity as many people are getting absent even though they have punched. | 11,528 | 5 | 3 | Closed | Harisha Kamath | na | Product | Service Request | null | Job Structure | null | null | 2021-03-24T16:04:15+05:30 | 2021-04-10T20:48:31+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home |
1,460 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Can you please move the attached list of staff to competencies instead of KPIs. These are site based workers and we need to appraise them on competencies. Regards, Amit Sangha [cid:image6c7c9c.PNG@5fca7887.42a03b61]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0fb83c.PNG@7ef6314d.499ba209]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imaged8cb00.JPG@15f6218e.4f895c7c]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Kanthi Kumar [mailto:kanthi@e-i-emirates.com] Sent: 24 March 2021 14:39 To: Amit Sangha Subject: Performance Appraisal Dear Amit , As discussed please find attached Excel sheet . Please set their Goals and confirm to proceed their Appraisals in Adrenalin system . Thanks, [cid:image001.jpg@01D720BB.6F983C20] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,529 | 5 | 1 | Closed | Amit Sangha | goal cleanup | Product | Service Request | null | Performance Management | null | null | 2021-03-24T16:24:21+05:30 | 2021-04-08T21:49:47+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com, amit.sangha@abaninvestment.com | kritika.kumar@abaninvestment.com, leeanna.nussbaumer@ghobash.com | null | null | Service Request | Hi Amit, Shared all the employees are already in pre-defined goals. Kindly check and let us know of any changes. ? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
1,461 | Tax computation is not considering 1. The declared amt of Interest on FD for Senior Citizen & 2. The Tax deducted in previous employment | 11,530 | 5 | 3 | Closed | Chittibabu M | We have changed the TAX component formula of
OTH_INCOME--
[NSCINT]+ISNULL([INTEREST_BANKACC],0)+isnull([FD_CHECK_SN],0)
FD_CHECK_SN--
(case when isnull( [fd_int_senior],0) >50000 then isnull([fd_int_senior],0)-50000 else 0 end) | Product | Clarification | null | Tax | null | null | 2021-03-24T16:33:48+05:30 | 2021-04-13T15:49:03+05:30 | chittibabu.m@gmpens.in | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, For Emp# 100005 & 100011 respectively, Hi Chittibabu M, As per the query ,We have understood that for these two employees TAX is not propelry calculated. Please provide us some time we will check the query and update you the status. Kohima Gopi, Hi Chittibabu M, As discussed over the call, We have understood that Interest on FD for Senior Citizen was not update in system . Based on the request , Interest obtained on Fixed deposit need to be added to TOTAL INCOME of the employee.If amount is more than rs.50000 the 50000 will be exempted from Interest on FD for Senior Citizen then the remaining values is added to the TOTAL income.Kindly check the same and update us in case of clarification., As the issue is resolved you can close this ticket, Hi, Thank you for your email. I'm on Festive Leave today (Ugadi / Telugu New Year) so kindly expect the delay in response. For any queries, kindly raise the ticket in CSP / FreshDesk Portal. Reagrds, Kohima G This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. |
1,462 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, Please note that I am not able to view Annual Training Report (empl no. INM0262). Refer below error snapshot. Also the training details form is not reflecting Instrumentation department completed trainings (two nos.) in the list. Please resolve. [cid:image003.jpg@01D720CB.8E37F200] Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,531 | 5 | 3 | Closed | Kirti Ghule | Data source ‘AdrenalinDS’ was not mapped on the report server for the Annual Training Report. We have mapped the data source to the Annual Training Report. | Customization | Configuration | null | Training Management | null | null | 2021-03-24T16:35:33+05:30 | 2021-04-10T15:49:14+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Kirti Ghule, Noted on your query,we will check why you are not not able to view the report and employee reflecting twice under one training. Regards Wasim, Hi Kirti Ghule, Data source ‘was not mapped on the report server for the Annual Training Report. We have mapped the data source to the Annual Training Report. Report is getting generated now. Regards Wasim |
1,463 | Dear Team, When we create new joinee login by using Employee creation form PAN option is not there to fill due to that we are not able to calculate tax. please check and do the need full to create option to enter PAN in employee creation form. | 11,532 | 4 | 3 | Resolved | Antony Martin Depores | null | Product | Patch Deployment | null | Employee Movement | null | null | 2021-03-24T16:40:15+05:30 | 2021-03-25T10:56:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; wbx 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home |
1,464 | ESI of one employee is not calculated by adrenalin, we have inserted the data and submit but it has changed to not applicable automatically after one pay -process. We have faced this problem last month also but again it arises. | 11,533 | 5 | 4 | Closed | Subhendu China | we have updated the ESI applicable and ESI number from backend. Now the mentioned issue is not repeated.
| Product | Data Correction | null | Salary | null | null | 2021-03-24T16:41:50+05:30 | 2021-04-10T15:49:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/299914094 Regards, Veerapandian R, Hi Subhendu China, As discussed we will initiate connection tomorrow and work on the reported query. Regards, Veerapandian R, Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/445300459 Regards, Veerapandian R, Hi Subhendu China, As discussed over the call we have updated the ESI applicable and ESI number from backend. Now the mentioned issue is not repeated. Regards, Veerapandian R |
1,465 | We have a group of Functional heads. Whenever Celebration greetings scheduler has been run, these functional heads related wishes should be forward to Two particular people. Note: Functional Head are not same designation and grade. It is differ from function to function. Please check the feasibility to configure the above requirement. | 11,534 | 5 | 2 | Closed | Nithya K | Not Possible in Product | Product | Clarification | null | Scheduler | null | null | 2021-03-24T17:19:21+05:30 | 2021-03-26T15:37:34+05:30 | bineshkumar.balakrishnan@cripumps.com, nithya.kalaimani@cripumps.com | bineshkumar.balakrishnan@cripumps.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, As discussed over the phone, we understood that you want to send a birthday greetings mails of Functional Heads to CXO level in system. However, we could understand that each Functional Head will get differ like A Department Functional Head will be B3 grade and B Department Functional Head will be B5 grade. So we will not able to segregate them with the 9 parameters in system to add the role name in Greetings Scheduler. It is not possible to send the mail notifications in system. If you required, we may check this feasibility in the Customization. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Point noted, will check our requirement on this further development. Due to non priority will find the alternate option. |
1,466 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] He must not got this email regarding past employment. Pls do the needful. Regards Jatinder Sharma 70094-81180 From: Nitin Dixit Sent: Wednesday, March 24, 2021 5:31 PM To: Jatinder Kumar Sharma Cc: Shailender Verma; Saurabh Gupta; Archit Agrawal Subject: RE: Employee Details Change Request FYA From: Archit Agrawal Sent: Wednesday, March 24, 2021 5:23 PM To: Nitin Dixit Cc: Shailender Verma; Saurabh Gupta Subject: RE: Employee Details Change Request Hi Nitin, Please confirm. Archit Agrawal Sr. Business Analyst – Information Technology Religare Broking Limited, 'PRIUS Global' 2nd Floor, Plot Nos. A -3,4 & 5, Sector-125, Noida, U.P. - 201301 T: +91 120 6792774 | M: 9717793317 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message is intended for the addressee only and may contain confidential or privileged information. If you are not the intended receiver, any disclosure, copying to any person or any action taken or omitted to be taken in reliance on this e-mail, is prohibited and may be un-lawful. You must therefore delete this e-mail. Internet communications may not be secure or error-free and may contain viruses. They may be subject to possible data corruption, accidental or on purpose. This e-mail is not and should not be construed as an offer or the solicitation of an offer to purchase or subscribe or sell or redeem any investments. 7 Switch off as you leave | qAlways recycle | P Think before print …. Save a tree .... Go Green From: Archit Agrawal Sent: 22 March 2021 2:37 PM To: Nitin Dixit Cc: Shailender Verma Subject: RE: Employee Details Change Request Dear Nitin, There is no past employment record for me as I had joined Religare as a fresher in 2007, so i am not supposed to receive this mail. Archit Agrawal Sr. Business Analyst – Information Technology Religare Broking Limited, 'PRIUS Global' 2nd Floor, Plot Nos. A -3,4 & 5, Sector-125, Noida, U.P. - 201301 T: +91 120 6792774 | M: 9717793317 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message is intended for the addressee only and may contain confidential or privileged information. If you are not the intended receiver, any disclosure, copying to any person or any action taken or omitted to be taken in reliance on this e-mail, is prohibited and may be un-lawful. You must therefore delete this e-mail. Internet communications may not be secure or error-free and may contain viruses. They may be subject to possible data corruption, accidental or on purpose. This e-mail is not and should not be construed as an offer or the solicitation of an offer to purchase or subscribe or sell or redeem any investments. 7 Switch off as you leave | qAlways recycle | P Think before print …. Save a tree .... Go Green From: Nitin Dixit Sent: 22 March 2021 9:51 AM To: Archit Agrawal Cc: Shailender Verma Subject: RE: Employee Details Change Request Hi Archit , you needs to update your personal details in HRIS to avoid such emails. As this is mandatory to fill your required info. On HRIS. Regards Nitin From: Archit Agrawal Sent: Sunday, March 21, 2021 6:19 PM To: Nitin Dixit Subject: FW: Employee Details Change Request Importance: High Dear Nitin, Please refer below or attached mails, I am getting these mails on regular basis whereas nothing had been raised from my side in this module. please get it rectified or suggest whom should i approach to resolved this. Archit Agrawal Sr. Business Analyst – Information Technology Religare Broking Limited, 'PRIUS Global' 2nd Floor, Plot Nos. A -3,4 & 5, Sector-125, Noida, U.P. - 201301 T: +91 120 6792774 | M: 9717793317 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message is intended for the addressee only and may contain confidential or privileged information. If you are not the intended receiver, any disclosure, copying to any person or any action taken or omitted to be taken in reliance on this e-mail, is prohibited and may be un-lawful. You must therefore delete this e-mail. Internet communications may not be secure or error-free and may contain viruses. They may be subject to possible data corruption, accidental or on purpose. This e-mail is not and should not be construed as an offer or the solicitation of an offer to purchase or subscribe or sell or redeem any investments. 7 Switch off as you leave | qAlways recycle | P Think before print …. Save a tree .... Go Green From: humanresourcecm@religare.com<mailto:humanresourcecm@religare.com> [mailto:humanresourcecm@religare.com] Sent: 21 March 2021 5:16 PM To: Archit Agrawal Subject: Employee Details Change Request Importance: High Hi , Your personal information is pending for your action kindly submit below information in HRIS Login to HRIS - https://capitalmarketshris.religare.in & Go To – HR Foundation The request is pending for action with the respective HR Ops Team Leader. The request will be approved only post submission of the documents of proof wrt the changes requested. Subsequently, the changes will reflect in the concerned forms on HRIS. EMPLOYEE ID EMPLOYEE NAME FORM NAME STATUS 9631 Archit Agrawal Past Employment Details Not Filled If you have any concern regarding the same, please contact your HR. Regards HR Team. . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,535 | 5 | 3 | Closed | Jatinder Kumar Sharma | customization mail reminder config | Customization | Data Correction | null | Workflow | null | null | 2021-03-24T17:35:41+05:30 | 2021-04-22T18:49:59+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reminder mail flow for the employee and update you the status. Thanks & Regards, Mohamed Moosa A, Pls confirm. Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, As discussed over the call, for the reported reminder mail config, the customization code level changes has been already done for the past employment reminder mail to not trigger for the FRESHER employee. As informed earlier, the EXPERIENCE CATEGORY master data should be created for FRESHER, EXPERIENCE etc through the Two Field Master form and then the same need to be mapped for the employees. Please check and let us know your convenient time to guide you on the above process. Thanks & Regards, Mohamed Moosa A, Waiting for your call. Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, We have tried to reach you over the call, the EXPERIENCE CATEGORY old master data has been cleaned up through the database. Please now create the EXPERIENCE CATEGORY master data such as FRESHER, EXPERIENCE etc through the Two Field Master form and then update the EXPERIENCE CATEGORY for the employees through the DATA UPLOAD using the template 'Employee Basic Info Update'. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, Just fill one dummy record and share. Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, Please find the attached file for the sample upload. Thanks & Regards, Mohamed Moosa A, Attachment missing , ?FYR Thanks & Regards, Mohamed Moosa A ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: moosa.m@myadrenalin.com<mailto:moosa.m@myadrenalin.com> ________________________________ |
1,467 | Hi Team, Could we have a i reporter showing the form in a particular group in module administrator. Thank you in advance. Regards, Ansu Singh | 11,536 | 5 | 3 | Closed | Ansu Singh | Ireport created | Product | Service Request | null | Setup Adrenalin | null | null | 2021-03-24T17:38:20+05:30 | 2021-03-30T11:59:55+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that you need IReport to view the details of form access in particular group. We will check the feasibility and taken the connection to configure the same. Thanks & Regards, Greeshma, Hi Ansu Singh, During the session, we have created the IReport for view the access of the form name and group name details employee wise. Kindly check the 'Module Report' to view the details. Feel free to reach us for further clarification. Thanks & Regards, Greeshma |
1,468 | Request to change all employee email id's from @gmpens.in to @roritoworld.com and to change the from email id for the auto mail triggered from HRDMIS@gmpens.in to HRDMIS@roritoworld.com | 11,537 | 5 | 3 | Closed | Chittibabu M | MAil ID changed in SMTP configuration | Product | Configuration | null | Employee Information | null | null | 2021-03-24T17:38:34+05:30 | 2021-04-13T18:50:16+05:30 | chittibabu.m@gmpens.in | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, As per the query ,We have understood that for all the employee Mail ID domain Extension need to be changed from @gmpens.in to @roritoworld.com Requesting you to use the EMail ID update upload. Please check the same and update us in case of clarification.We wll do the Auto mail DI change HRDMIS@gmpens.in to HRDMIS@roritoworld.com and update you Kohima Gopi, Hi Chittibabu M, We have changed it from HRDMIS@gmpens.in to HRDMIS@roritoworld.com. Please check the same and update us in case of clarification., As per the request the email is changed and you can close this ticket |
1,469 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check n resolve Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ From: Sumathi R <sumathi.r@godrejagrovet.com> Sent: Wednesday, March 24, 2021 4:16:55 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com>; Neelam M. Kasle <neelam.kasle@godrejagrovet.com> Subject: FW: Exit interview template Dear Gyanamayee, Kindly check and enable the user to complete exit formalities asap. Regards, Sumathi From: Srikanth Haleyur Sent: Wednesday, March 24, 2021 4:16 PM To: Neelam M. Kasle <neelam.kasle@godrejagrovet.com>; Sumathi R <sumathi.r@godrejagrovet.com> Cc: BK Bhaskar <bk.bhaskar@godrejagrovet.com> Subject: Exit interview template Dear Man, I am not able to update exit interview template. Kindly check and enable. [cid:image001.png@01D720C8.B567DD70] [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,538 | 5 | 3 | Closed | Gyanamayee Swain | Resignation was still pending for approval. | Product | Clarification | null | Separation Management | null | null | 2021-03-24T17:44:18+05:30 | 2021-04-08T17:48:42+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee, PFB screenshot where the resignation of employee "701019 - H.C.Srikanth" is still pending approval. The exit interview will be enabled to fill only after approval of Resignation at all levels. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,470 | The attached Self appraisal form of Mr. Manoj is pending with Mr. Radha But this status we can’t see in workflow tracker. Note : Also we are not able to choose employee directly in zolog search (screen shot attached duly) | 11,539 | 5 | 3 | Closed | Senthil kumar M S | clarification | Product | Clarification | null | Time & Attendance Management | null | null | 2021-03-24T17:57:20+05:30 | 2021-04-16T11:50:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query,We have understood that transaction is shown pending with Approver .But not able to view. Please provide us sometime we will check the same and update you the status. Kohima Gopi, Hi Senthil kumar M S, As discussed over the call, We have verified teh workflow tracker for this employee Since transaction is already approved there is no pending .In order to verify the case we have taken the pending transaction but for all those transaction workflow tracker is properly updated . Requesting you to check the same and update us in case if you come across the same issue again . |
1,471 | Hi, Emp C4880 has resigned and is pending for final closure post completion of workflow. Request you to change his reporting and functional manager from emp A1571 to C4723 as reporting manager and M0702 as Functional manager in the workflow. Please help us to fix it at the earliest. Regards, Pinkiiy Raval. | 11,540 | 5 | 3 | Closed | Vaishali Raut | Actor Change requested | Product | Data Correction | null | Separation Management | null | null | 2021-03-24T18:57:02+05:30 | 2021-04-09T12:49:29+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/108668504 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have changed the actor details of record resignation for the reported employee in system. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,472 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Dhivya For APL36113-Mr.Siva Satya Srikanth has raised AR Request and approved but not updated in his attendance calendar Please check now and do the needful *Regards* *Vidyasagar* This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,541 | 5 | 1 | Closed | Vidyasagar | scheduler re-executed | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-03-24T20:52:40+05:30 | 2021-04-02T18:26:04+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | null | Clarification | Hi Vidyasagar, Requested for the Server connectivity of 17.7 database, once the same is connected, we will analyze the concern raised on Attendance regularization and share the updates with you. Thanks and Regards, Dhivya . V, Dear Vidyasagar, Request you to please verify the Attendance calendar now for the approved AR days and let us know in case of any queries. Now the AR is getting displayed. Thanks and Regards, Dhivya . V |
1,473 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Dhivya Pls do the needful *Regards* *Vidyasagar* ---------- Forwarded message --------- From: Oscar Vaz <oscar_v@apollopharmacy.org> Date: Wed, 24 Mar 2021 at 13:08 Subject: FW: Attendance Regularization Issue To: Vidyasagar Y <vidyasagar_y@apollopharmacy.org> Cc: NARASIMHA ENNI <narasimha_enni@apollopharmacy.org> Dear Vidyasagar, Please refer to the trail email. Ms. Shalini, EC: APL03981) has raised time-based attendance regularisation for 25Th January, this request has not been forwarded to her L1 Manager for approval. Print-screen is provided below for reference, details are attached. Request you to support. [image: cid:image002.png@01D720AD.32D43CC0] [image: cid:image001.png@01D720AB.C965AFE0] Regards, Oscar Vaz *From:* Shalini Gupta [mailto:shalini.g@apollopharmacy.org] *Sent:* 23 March 2021 10:45 PM *To:* oscar_v@apollopharmacy.org *Cc:* SankalpSrivastava Asst Manager *Subject:* Attendance Regularization Issue Dear Sir, I have regularized my attendance for 25-Jan-21 many times and every time the system shows submitted successfully. But the same is still not updated. Kindly do the needful. Regards, *Shalini Gupta* *Sr. Executive - Marketing* *Apollo Pharmacies Ltd.* *Mumbai.+91-9768115508* shalini.g@apollopharmacy.org <sankalpsrivastava@apollopharmacy.org> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,542 | 5 | 1 | Closed | Vidyasagar | since ar was already raised it moved to failed transactions | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-03-24T20:53:41+05:30 | 2021-04-09T13:49:49+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | null | Clarification | Dear Vidyasagar, Requested for the Server connectivity of 17.7 database, once the same is connected, we will analyze the concern raised on Attendance regularization and share the updates with you. Thanks and Regards, Dhivya . V, Dear Vidyasagar, The employee has already raised an AR from 12:42 PM to 17:30 PM. After which the user tried to raise an AR again from 09:00 AM to 12:42 PM, and hence the application moved the respective transaction to failed transaction that the "AR exists in the given period". Now we tried to raise an AR from 09:00 AM to 12:40 PM, where the transaction got raised, please verify the same and let us know your feedback. Thanks and Regards, Dhivya . V |
1,474 | Dear Team, We are trying to reschedule loan amount due to repayment of loan system showing error. Please do the needful Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,543 | 5 | 1 | Closed | Anoopsingh | Awaiting for connection | Product | Clarification | null | Loans | null | null | 2021-03-25T10:08:35+05:30 | 2021-04-20T18:50:31+05:30 | neerajbhardwaj@globecapital.com | null | neerajbhardwaj@globecapital.com | null | null | Clarification | Hi Anoopsingh, Kindly join the below connection to work on the above query reagrd to issue in loan reschedule. https://fastsupport.gotoassist.com/278198521 Regards, Jayakrishnan. N Product Support, Dear Team, Please resolved the issue… Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Dear Anoop, As discsused kindly provide us the connection to work on the same. Regards, Jay |
1,475 | Employee no. INM0667 can not see training calendar and unable to nominate for training courses | 11,544 | 4 | 3 | Resolved | Kirti Ghule | Configuration | Customization | Configuration | null | Training Management | null | null | 2021-03-25T10:41:29+05:30 | 2021-03-25T10:50:19+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-03-25 05:11:29 UTC, Hi Kirti Ghule, With reference to our discussion,this has been resolved post mapping the employee in User Group and the same has been confirmed from your end. Regards Wasim |
1,476 | In status of course schedule form, for adhoc nomination, list of employees is not appearing in employee as per parameter and employee search. | 11,545 | 4 | 3 | Resolved | Kirti Ghule | User group Mapping | Customization | Configuration | null | Training Management | null | null | 2021-03-25T10:42:46+05:30 | 2021-03-25T10:51:46+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-03-25 05:12:46 UTC, Hi Kirti Ghule, Please note EMP ID:INM0409 has been provided with access to his department employees,please check and update us. Regards Wasim |
1,477 | Training attendance form is not visible not visible for Engineering department employees | 11,547 | 4 | 3 | Resolved | Kirti Ghule | Rights not provided | Customization | Configuration | null | Training Management | null | null | 2021-03-25T10:44:14+05:30 | 2021-03-25T10:52:45+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241120 time: 2021-03-25 05:14:14 UTC, Hi Kirti Ghule, Please note, Rights has been provided to the said employee, please check and confirm us. Regards Wasim |
1,478 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Pls look into the below issue. Employee is unable to add his bank details. Thanks Sonali From: Amrutaluri Ravi <Amrutaluri.Ravi@artfertilityclinics.com> Sent: 25 March 2021 12:28 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Unable to upload my bank details in HRMS ( Emp code -0069 .A.Ravi) Dear Sonali, As discussed with you, pease find the below screen shot of my bank account details . For your reference here.iam attaching the Error screen shot also. Please do the needful. Thanks & Reagrds A.Ravi Sales Manager Hyderabad .[Image] [Image] Get Outlook for Android<https://aka.ms/AAb9ysg> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,548 | 5 | 1 | Closed | Sonali Srivastava | Cleared the queue entry | Product | Clarification | null | Employee Movement | null | null | 2021-03-25T12:31:15+05:30 | 2021-04-09T16:53:01+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali Srivastava, As discussed over the call, we understood that you are not able to submit the bank details we will check from our end and revert you back please provide us sometime line. Thanks & Regards, Abirami K, Hi Sonali Srivastava, As discussed over the call, Please ask your employee to upload the bank details we have cleared the queue entries from our end. Thanks & Regards, Abirami K |
1,479 | Emp id: 101582 is not an activity owner. The request that is supposed to go to emp id:101099 as per the activity configured for "HR DP & ID card return clearance is going to emp id:101582. Please check | 11,549 | 5 | 3 | Closed | Jery Jose P | request the employee who have issue | Product | Clarification | null | Separation Management | null | null | 2021-03-25T12:31:51+05:30 | 2021-04-15T15:50:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, As discussed for over the call, We have understood that for this employee Approver is wronlgy updated .We will check the same and update you the status., Please check for the employee 109884, Hi Jery Jose P, As informed over the call, We have verified for employee 109884 case .For this employee HR DP & ID card return clearance activity is moved to 101099. As per your requirement . We haven't done any changes . We have requested you provide any case that is updated wrongly. |
1,480 | Please sync the level of Record resignation accept Tab. | 11,550 | 5 | 3 | Closed | Sandeep Jangid | We have update and sync the lables by using the label editor form | Product | Configuration | null | Personal Data | null | null | 2021-03-25T12:49:29+05:30 | 2021-03-25T15:51:40+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, As per your concern, The record resignation approval page field labels are not synced properly. we will check with our team and update you the same., Hi Sandeep Jangid, We have update and sync the lables by using the label editor form, Now the record resignation approval page field labels are displaying properly. The same has been confirmed by you. The query has been resolved. |
1,481 | Dear Team, Kindly enable employee attachment on mobile application. We have adrenalin max APP | 11,551 | 5 | 4 | Closed | Sandeep Jangid | Menu access given by using the procedure | Product | Service Request | null | Employee Information | null | null | 2021-03-25T13:08:40+05:30 | 2021-03-25T17:22:46+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern regarding enable employee attachment on mobile application (Adrenalin Max App). we will check the feasibility with our internal team and update you the same., Hi Sandeep Jangid, Based on your request, we have enabled the employee attachment form in the MAX mobile application. The same has been confirmed by you. Hence, The query has been resolved. |
1,482 | Dear Jay, As discussed, the below employee unable to process his EL encashment through Interface. Please check and revert on the same. [cid:image001.png@01D7217A.70595B70] Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,552 | 5 | 1 | Closed | Sujatha | clarification provided | Product | Clarification | null | Salary | null | null | 2021-03-25T13:26:34+05:30 | 2021-04-10T16:49:03+05:30 | null | null | null | null | null | Clarification | Hi Sujatha, We are working on the reported query on EL encashment is not calculating the amount for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Sujatha, Post analysis we understood that the mentioned employee is on maternity leave and hence salary was processed and based on the earned amount the value will display on leave encashment form. Since there is no salary data for the mentioned employee 0.000 is displaying on leave encashment form. Kindly ask the employees to claim the leave encashment. Once the payprocess is done then the amount will gets calculated. Regards, Jayakrishnan. N Product Support |
1,483 | Dear Team, Kindly hold the salary of the below mentioned employees:- S/No Emp No Emp Name Month Salary payable 1 08536 Ravi Kumar Pandey Aug.18 15,319.00 2 14568 Raja Babu Mar.20 13,719.00 Regards Abhishek 8240332855 | 11,553 | 5 | 4 | Closed | Argha Ghosh | salary hold | Product | Service Request | null | Salary | null | null | 2021-03-25T13:30:31+05:30 | 2021-04-09T14:48:48+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We have to HOLD the salary of the mentioned employees from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
1,484 | Hi Team, The below mentioned employee is not reflecting in staff update, please look into it: AQ020874 Govardhan Gandlapalli Regards, Ansu Singh | 11,554 | 5 | 1 | Closed | Ansu Singh | DOJ correction | Product | Data Correction | null | Employee Movement | null | null | 2021-03-25T14:12:47+05:30 | 2021-03-30T11:59:40+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, During the check, we have found that mentioned employee's DOJ and effective from showing 26th March 2021 due to that his detail not reflecting in Staff update report. As requested we have changed the employee DOJ as 23rd March 2021 from the backend and the same has been confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma |
1,485 | Dear Jay, One of our employees, has applied for a EL leave between 28th Dec to 6th Jan but the system is calculating it as 9.5 day instead of 10 days. Could you please check & resolve the same. [cid:image001.png@01D72182.8D804DA0] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,555 | 5 | 1 | Closed | Nainesh | New ticket 15507 | Customization | Clarification | Leave Management | Absence | null | null | 2021-03-25T14:27:51+05:30 | 2021-07-08T12:50:14+05:30 | null | null | null | null | null | Clarification | Hi Nainesh, We will check the above query regard to EL leave request issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Nainesh, As discussed we are checking the reported query with regard to EL leave request issue with our internal team and we will update you the status shortly. Regards, Jayakrishnan. N Product Support, Noted Jay, However, this is pending for a long time now. Appreciate if this could be expedited. Regards, Nainesh , Hi Nainesh, Since new ticket has been created for the same issue we can keep track of the issue in the new ticket 15507 . For further updates please refer the new ticket. Regards, Jayakrishnan. N Product Support |
1,486 | employee codes 15769 , 15925 ,16150 ,16157 confirmation entries done but not reflected in master table. form status is "I" in confirmation table | 11,556 | 5 | 3 | Closed | N N Ramesh | data correction done | Customization | Data Correction | null | Confirmation Management | null | null | 2021-03-25T15:07:15+05:30 | 2021-04-09T17:50:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729; wbx 1.0.0; wbxapp 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, As per the reported query, we understood that the confirmation status is showing incorrect. Please provide us sometimes, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/749535373 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, As discussed over the phone, already the data correction has been done for those employees and also confirmation table has been missed out now we have done the data corrections. Kindly initiate the confirmation transactions from your end and update the status Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,487 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] For APL36317 DOJ is 15th mar 2021 but attendance is showing very past data kindly check and update *Regards* *Vidyasagar* This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,557 | 4 | 1 | Resolved | Vidyasagar | hope discrepancy would have happened during migration | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-25T15:12:25+05:30 | 2023-02-24T10:38:18+05:30 | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Dear Vidyasagar, As per the functionality, if the employee is not available in the application, then during the execution of Scheduler, the employee will not be considered. With reference to this case, we observed that the Attendance data were created by 2015 itself. Hope during migration/reactivation of employee, this discrepancy would have happened. As of now we have cleaned up the data prior to 15th Mar 2021. Please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
1,488 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please check in below mail except two cases bellw who all are resigned cases but still their reminder mails have triggered from system. 117636 Mr..Sunil Subhashrao Deshmukh 117642 Mr..Sagar Jaywantrao Shinde Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrconnect Sent: 25 March 2021 10:39 To: Hr Fnf Subject: Due For Confirmation: Post Probation Extension Importance: High Dear All, Confirmation of below employees are due on as follows: EMPLOYEE STAFFID EMPLOYEE NAME DATE OF JOINING GRADE DESIGNATION LOCATION REPORTING MANAGER FUNCTIONAL REPORTING MANAGER ORIGINAL CONFIRMATION DUE DATE NEW CONFIRMATION DUE TO DATE 116708 Mr..Praveen Kumar Amancha 03-Oct-2018 1 Associate - Branch Support Hyderabad Ramesh Raghunath Chettiar Ronald Fernandes 03-Apr-2019 03-May-2019 116732 Mr..Nilay Das 12-Oct-2018 2 Relationship Manager (Level 3) Bardhaman Amit Mukherjee Kaushik Ghosh 12-Apr-2019 12-May-2019 116839 Mr..Rajasrinivas Sadanala 24-Dec-2018 4 Branch Head - Kakinada Kakinada Chakradhar A D P T Pradeep Kumar 24-Jun-2019 24-Aug-2019 117098 Mr..Rupesh Kumar 31-Jul-2019 2 Relationship Manager (Level 3) Deoghar Amit Dayal Anurag Damani 31-Jan-2020 31-Mar-2020 117133 Mr..Vijaykumar Dhondiram Jadhav 28-Aug-2019 4 Branch Head -Kolhapur Kolhapur Ganesh Baliram Shete Manish Sharma 28-Feb-2020 28-Apr-2020 117137 Mr..Anas Azeez 29-Aug-2019 2 Senior Relationship Manager (Level 1) Thrissur Nikhil B Arun V N 29-Feb-2020 29-Mar-2020 117139 Mr..Ashwani Kumar 30-Aug-2019 2 Senior Relationship Manager (Level 2) Amritsar Sanjeev Kumar Vikas Verma 29-Feb-2020 29-Mar-2020 117146 Mr..Ratnesh Kumar 03-Sep-2019 3 ABH- Patna Patna Sanjeev Kumar Pandey Rahul Dev Kalita 03-Mar-2020 03-Apr-2020 117150 Mr..Manish Kumar Gupta 04-Sep-2019 4 Branch Head-Lucknow Lucknow Ramandeep Singh Baidwan Ashley Kennedy 04-Mar-2020 04-Apr-2020 117159 Mr..Deepak M 09-Sep-2019 4 Branch Head-Bangalore Bangalore Debal Chakraborty Manish Sharma 09-Apr-2020 09-May-2020 117165 Mr..Sandeepkumar Jeetnarayan Maurya 16-Sep-2019 4 Branch Head -Goregaon Mumbai Debal Chakraborty Manish Sharma 16-Mar-2020 16-Apr-2020 117176 MS.Surabhi Sundar 25-Sep-2019 2 Senior Relationship Manager (Level 2) Aluva Arun V N Bipin R 25-Mar-2020 25-Apr-2020 117179 Mr..Amrish Tyagi 30-Sep-2019 4 Branch Head -Dehradun Dehradun Ramandeep Singh Baidwan Ashley Kennedy 30-Mar-2020 30-Apr-2020 117199 Mr..Vishak Simon 10-Oct-2019 2 Relationship Manager (Level 3) Thrissur Nikhil B Arun V N 10-Jun-2020 10-Jul-2020 117263 Mr..Mihir Maity 19-Nov-2019 3 Assistant Branch Head - Contai Contai Ramandeep Singh Baidwan Manish Sharma 19-Jul-2020 19-Aug-2020 117278 Mr..Jagadeesh P 02-Dec-2019 4 Branch Head-Coimbatore Coimbatore Debal Chakraborty Manish Sharma 02-Jun-2020 02-Aug-2020 117295 Mr..K Raj 09-Dec-2019 4 Branch Head - Mysore Mysore Vincent L Dsouza Debal Chakraborty 09-Jun-2020 09-Jul-2020 117297 Mr..Vikas . 10-Dec-2019 4 Branch Head - Ghaziabad Ghaziabad Manas Das Ramandeep Singh Baidwan 10-Jul-2020 10-Aug-2020 117302 Mr..Dheeraj Kumar Handa 11-Dec-2019 3 Unit Head - Mumbai HO Mumbai HO Vijay Ramchandra Chavan Kaushik Ghosh 11-Aug-2020 11-Sep-2020 117314 Mrs..Poonam Sharma 27-Dec-2019 3 Unit head - Delhi(Pitampura) New Delhi - Pitampura Ashwany Kumar Kaushik Ghosh 27-Jun-2020 27-Aug-2020 117317 Mr..Jogendrasingh Jadavsingh Rajput 30-Dec-2019 4 Branch Head - Aurangabad Aurangabad Ganesh Baliram Shete Manish Sharma 30-Jul-2020 30-Aug-2020 117328 Mr..Saroj Gandhi 06-Jan-2020 2 Financial Relationship Manager (Level 3) New Delhi - Connaught Place Rakesh Ranjan Ashwany Kumar 06-Jul-2020 06-Aug-2020 117334 Mr..Nitesh Negi 10-Jan-2020 2 Financial Relationship Manager (Level 3) Chandigarh Ashwany Kumar Kaushik Ghosh 10-Jul-2020 10-Aug-2020 117338 Mr..Hemant . 13-Jan-2020 2 Financial Relationship Manager (Level 3) Chandigarh Jaspreet Singh Jaggi Ashwany Kumar 13-Jul-2020 13-Aug-2020 117352 Mr..Dipak Banerjee 17-Jan-2020 3 Assistant Branch Head - Siliguri Siliguri Ramandeep Singh Baidwan Manish Sharma 17-Aug-2020 19-Sep-2020 117353 Mr..Sridhar S 20-Jan-2020 3 Unit head - Chennai Chennai Nitin Raj Bappalige Kaushik Ghosh 20-Jul-2020 20-Sep-2020 117356 Mr..Ranjit Thakuria 21-Jan-2020 1 Assistant Financial Relationship Manager (Level 2) Guwahati Bitu Moni Borah Khagendra Kumar Gupta 21-Jul-2020 21-Sep-2020 117373 Mr..Naveen Kumar 27-Jan-2020 3 Unit Head - Bangalore Bangalore Balasubramaniam Ekambaram Kaushik Ghosh 27-Jul-2020 27-Sep-2020 117390 Mr..Abhishek Kumar 03-Feb-2020 2 Financial Relationship Manager (Level 3) Delhi Ashwany Kumar Kaushik Ghosh 03-Aug-2020 03-Sep-2020 117396 Mr..Ashish Kumar Sharma 03-Feb-2020 4 Branch Head - Bhopal Bhopal Ganesh Baliram Shete Manish Sharma 03-Aug-2020 03-Sep-2020 117402 Mr..Raja Suresh Rajbhar 05-Feb-2020 1 Deputy Financial Relationship Manager (Level 2) Mumbai HO Vijay Ramchandra Chavan Kaushik Ghosh 05-Aug-2020 05-Sep-2020 117407 Mr..Vikash Kumar 06-Feb-2020 1 Assistant Financial Relationship Manager (Level 2) Patna Rajnish Kumar Khagendra Kumar Gupta 06-Oct-2020 06-Nov-2020 117418 Mr..Ravi Bhuval Yadav 10-Feb-2020 2 Financial Relationship Manager (Level 3) Mumbai-Ghatkopar Vijay Ramchandra Chavan Kaushik Ghosh 10-Aug-2020 10-Sep-2020 117427 Mr..Jalandhar Varkala 12-Feb-2020 3 Unit head - Hyderabad Hyderabad Balasubramaniam Ekambaram Kaushik Ghosh 12-Aug-2020 12-Oct-2020 117428 Mr..Praful natthuji Kashti 12-Feb-2020 1 Deputy Financial Relationship Manager (Level 2) Nagpur Vinod Khanna Vijay Ramchandra Chavan 12-Aug-2020 12-Sep-2020 117433 Mr..Manoj Kumar P 12-Feb-2020 2 Senior Financial Relationship Manager (Level 1) Chennai Jeyakanthan K Balasubramaniam Ekambaram 12-Aug-2020 12-Oct-2020 117434 Mrs..Sweta Kumari 12-Feb-2020 2 Financial Relationship Manager (Level 3) Bangalore Amit Kumar Sinha Balasubramaniam Ekambaram 12-Aug-2020 12-Sep-2020 117438 Mr..Siddhartha Banerjee 14-Feb-2020 2 Financial Relationship Manager (Level 3) Howrah Kalam Uddin Ahmed Khagendra Kumar Gupta 14-Aug-2020 14-Sep-2020 117446 Mr..Kuljit Singh 17-Feb-2020 2 Financial Relationship Manager (Level 2) Chandigarh Ashwany Kumar Kaushik Ghosh 17-Aug-2020 17-Sep-2020 117458 Mr..Sathish Sekar 19-Feb-2020 2 Financial Relationship Manager (Level 2) Chennai Jeyakanthan K Balasubramaniam Ekambaram 19-Aug-2020 19-Oct-2020 117476 Mr..Jagili Shiva Kumar Goud 28-Feb-2020 2 Financial Relationship Manager (Level 2) Bangalore Amit Kumar Sinha Balasubramaniam Ekambaram 28-Aug-2020 28-Sep-2020 117483 Mrs..Priyadharshini Velmani 02-Mar-2020 2 Senior Financial Relationship Manager (Level 1) Coimbatore Sowmiya Durga Ravindraa Balasubramaniam Ekambaram 02-Sep-2020 02-Oct-2020 117489 Mr..T Prabhakaran 03-Mar-2020 2 Senior Financial Relationship Manager (Level 1) Chennai Jeyakanthan K Balasubramaniam Ekambaram 03-Sep-2020 03-Oct-2020 117636 Mr..Sunil Subhashrao Deshmukh 01-Sep-2020 2 Chief Relationship Manager Phaltan Rahul Kohli Ganesa Ratnam 01-Mar-2021 01-Apr-2021 117642 Mr..Sagar Jaywantrao Shinde 01-Sep-2020 2 Senior Relationship Manager (Level 1) Sangli Rahul Kohli Ganesa Ratnam 01-Mar-2021 01-Apr-2021 Kindly advise · Should he/she be confirmed, or Probation is to be extended. Please send your response to Hr.Fnf@idbifederal.com<mailto:Hr.Fnf@idbifederal.com> or Amolika.uplekar@idbifederal.com<mailto:Amolika.uplekar@idbifederal.com> either in case of confirmation or probation extension. In case of probation extension, kindly give the duration and specific reason(s) with due approval from reviewer and respective SMC. Probation can be extended by 1 month. In the event of extension, employee will be intimated about the same. In case of no response from your side, employee will be deemed as Confirmed. P.S. This is an auto generated mail, please do-not reply to this mail id. Regards, HR This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither Ageas Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither Ageas Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects. <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,558 | 5 | 3 | Closed | Pallavi Karekar | Modified SP rem_conf_retmailxml2_2338 | Product | Clarification | null | Confirmation Management | null | null | 2021-03-25T15:47:04+05:30 | 2021-04-09T19:55:10+05:30 | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, amolika.uplekar@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, amolika.uplekar@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, amolika.uplekar@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | null | null | Clarification | Hi Pallavi Karekar, Please be informed, Confirmation Reminder mails will be triggered from the system until the employee is inactive in the system, even if resignation is raised by the employee he will be eligible for confirmation as he can pullback resignation at any point of time . Regards Wasim, Dear Wasim, I have checked the cases and noted below: 1. Cases are inactive in the system 2. How do one fine day system suddenly triggers reminder mails on probation extension which are way back from 2019 3. Please check in all the cases with details rather reverting with genaralized statement and closing the ticket. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, I have checked the cases and noted below: 1. Cases are inactive in the system 2. How do one fine day system suddenly triggers reminder mails on probation extension which are way back from 2019 3. Please check in all the cases with details rather reverting with genaralized statement and closing the ticket. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Response still not convincing. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Pallavi Karekar, Please be informed,untill employees are inactive in system the confirmation mail will get triggered as employee can pull back resignation at any point of time untill his LWD regards Wasim, Hi Pallavi Karekar, Please note ,fror further clarification please call, will explain the logic behind the same. Regards Wasim, Dear Wasim, Please check my mail again (attached herewith) as all the cases are duly inactive in system. EMPLOYEE STAFFID EMPLOYEE NAME EMPLOYEE_EMPLOYEE_STATUS 116708 Mr..Praveen Kumar Amancha InActive 116732 Mr..Nilay Das InActive 116839 Mr..Rajasrinivas Sadanala InActive 117098 Mr..Rupesh Kumar InActive 117133 Mr..Vijaykumar Dhondiram Jadhav InActive 117137 Mr..Anas Azeez InActive 117139 Mr..Ashwani Kumar InActive 117146 Mr..Ratnesh Kumar InActive 117150 Mr..Manish Kumar Gupta InActive 117159 Mr..Deepak M InActive 117165 Mr..Sandeepkumar Jeetnarayan Maurya InActive 117176 MS.Surabhi Sundar InActive 117179 Mr..Amrish Tyagi InActive 117199 Mr..Vishak Simon InActive 117263 Mr..Mihir Maity InActive 117278 Mr..Jagadeesh P InActive 117295 Mr..K Raj InActive 117297 Mr..Vikas . InActive 117302 Mr..Dheeraj Kumar Handa InActive 117314 Mrs..Poonam Sharma InActive 117317 Mr..Jogendrasingh Jadavsingh Rajput InActive 117328 Mr..Saroj Gandhi InActive 117334 Mr..Nitesh Negi InActive 117338 Mr..Hemant . InActive 117352 Mr..Dipak Banerjee InActive 117353 Mr..Sridhar S InActive 117356 Mr..Ranjit Thakuria InActive 117373 Mr..Naveen Kumar InActive 117390 Mr..Abhishek Kumar InActive 117396 Mr..Ashish Kumar Sharma InActive 117402 Mr..Raja Suresh Rajbhar InActive 117407 Mr..Vikash Kumar InActive 117418 Mr..Ravi Bhuval Yadav InActive 117427 Mr..Jalandhar Varkala InActive 117428 Mr..Praful natthuji Kashti InActive 117433 Mr..Manoj Kumar P InActive 117434 Mrs..Sweta Kumari InActive 117438 Mr..Siddhartha Banerjee InActive 117446 Mr..Kuljit Singh InActive 117458 Mr..Sathish Sekar InActive 117476 Mr..Jagili Shiva Kumar Goud InActive 117483 Mrs..Priyadharshini Velmani InActive 117489 Mr..T Prabhakaran InActive Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Still not closed. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Pallavi Karekar, As discussed, request you to please share the employee status where Inactive employees are reflecting and are due for confirmation Regards Wasim, Hi, Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Pallavi Karekar, With reference to our discussion,we have now modified the condition for the reminders that was pulling inactive employees for confirmation who were in probation status,please check for future triggers and confirm us. Regards Wasim, Hi, Ticket issue resolved. Please close the ticket. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , |
1,489 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please delete following " leave debit for - Late/Early Depart" of Reenu Naik (800111) and ensure the same is credited to her leave balance: Employee ID Employee Name OU Name Leave Type Leave Name From Date To Date Total No. Of Leave Days / Hours Reason Status Approved By Approved On 800111 REENU NAIK GROUP SUPPLY CHAIN PLOTH-Adjustment-Debit PLOTH-PL - Others 23-Jan-2021 22:38 23-Jan-2021 22:38 0.5 LEAVE DEBIT FOR -----LATE/EARLY DEPART 15 Jan 2021 Approved 1 23-Jan-2021 22:38 800111 REENU NAIK GROUP SUPPLY CHAIN PLOTH-Adjustment-Debit PLOTH-PL - Others 23-Feb-2021 22:37 23-Feb-2021 22:37 0.5 LEAVE DEBIT FOR -----LATE/EARLY DEPART 06 Feb 2021 Approved 1 23-Feb-2021 22:37 800111 REENU NAIK GROUP SUPPLY CHAIN PL-Adjustment-Debit PL-Privilege Leave 23-Feb-2021 22:37 23-Feb-2021 22:37 0.5 LEAVE DEBIT FOR -----LATE/EARLY DEPART 11 Feb 2021 Approved 1 23-Feb-2021 22:37 800111 REENU NAIK GROUP SUPPLY CHAIN PL-Adjustment-Debit PL-Privilege Leave 23-Feb-2021 22:37 23-Feb-2021 22:37 0.5 LEAVE DEBIT FOR -----LATE/EARLY DEPART 18 Feb 2021 Approved 1 23-Feb-2021 22:37 800111 REENU NAIK GROUP SUPPLY CHAIN PL-Adjustment-Debit PL-Privilege Leave 23-Mar-2021 22:37 23-Mar-2021 22:37 0.5 LEAVE DEBIT FOR -----LATE/EARLY DEPART 06 Mar 2021 Approved 1 23-Mar-2021 22:37 Regards Harsha J This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,559 | 5 | 1 | Closed | Sonali | leave adjustment | Product | Clarification | null | Personal Data | null | null | 2021-03-25T16:24:24+05:30 | 2021-04-09T18:49:45+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali, As discussed over the call, We have adjust the leave the reported employee from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Resolved. Thanks |
1,490 | Dear Team, We are unable to view workflow approval of said employee. Emp code- 22683. Kindly share audit trail for this issue. | 11,560 | 5 | 3 | Closed | Madan Mohan | Product Limitation | Product | Clarification | null | Travel Request | null | null | 2021-03-25T16:26:59+05:30 | 2021-04-14T12:50:15+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/solutions, Hi Madan, We have understood the reported concern of workflow information not being shown for approved Travel requests. We will keep you posted on the progress. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Madan Mohan, To keep you posted on the progress, we have identified the cause of the reported concern and raised the same to the Product team. Once we receive an update on the solution, we will update you accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Madan Mohan, We understood from the Product team that, due to the merging of the ticket booking process with Travel request, once Ticket booking is initiated, the Information of Travel request is not visible in "View Workflow Information" or "Forms raised by me". This is currently a limitation in this version of the Product. However, this will be handled in Adrenalin MAX (New released product) version. Regret any inconvenience caused due to this limitation in the Product. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,491 | Dear Team, The below employees do not reflecting in Mr.Surya - APHDT20202 - PAYROLLFAC- AHEL. Please help me on this 24|7 EmpId Name APHDT20491 Ramaswamy Sokkam APHDT20490 Aruneema Gain APHDT20492 Vibitha Rameshkumar APHDT20489 Atul Kumar Jaganwar APHDT20493 Amogh Agrawal | 11,561 | 5 | 3 | Closed | Tirupathiraju | service broker not enabled | Product | Configuration | null | Employee Information | null | null | 2021-03-25T16:28:11+05:30 | 2021-04-01T17:19:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, Post discussion with you over the call, we understood that the below listed employees are not getting displayed under the mentioned Payroll Fac. As discussed, hope the mapping need to be done, we will verify the data once and guide you on the mapping. Thanks and Regards, Dhivya . V, Dear Tirupathi, Post discussion with you, we understood that the respective role player was unable to view the below listed employees under his facilitation in the Employment data change additional fields. Post analysis we understood that the below listed employees are coming under facilitation, the same is verified through Manage Role Player form, where the access rights are provided. We also verified in the Facilitator report where Mr. Surya is the role player for the shared employees and we have confirmed the same over the back end. In case, if you are not able to view now as discussed over the call, please share us the credentials of the respective user, we will try logging in and verifying the same. Thanks and Regards, Dhivya . V, Dear Tirupathiraju, As mentioned over the call, we understood that the Service broker is not enabled in the AHEL Database server and we have requested the team to enable the same. The team conveyed that they will enable it post business hours, request you to please verify with them and verify tomorrow morning. Thanks and Regards, Dhivya . V, Reflecting in payroll,Thank you, Dear Tirupati, Post conversation over the call, we understood that the employees are now getting displayed under the respective role player, please verify and let us know your feedback. Thanks and Regards, Dhivya . V |
1,492 | Dear Shishira, Please deploy this attached DLL in the UAT App server. This should be deployed in WebAPI/Bin. (Not in the Adr | 11,562 | 5 | 1 | Closed | shishira | dll shared | Customization | Patch Deployment | null | Customization | null | null | 2021-03-25T16:43:06+05:30 | 2021-03-25T16:43:06+05:30 | null | null | null | null | null | Software Enhancement | created_by: 2043044612466 time: 2021-03-25 11:13:06 UTC |
1,493 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, Following employee's resignation is already approved in Adrenalin but still their salary is calculated for entire March month. Also their last working day is not reflecting in salary register. 803555 ABHISHEK KUMAR RAI 804621 C SHIVANAND PFB all screenshots and resolve urgently. [cid:image001.png@01D72196.D1E36270] [cid:image002.png@01D72196.D1E36270] [cid:image003.png@01D72196.D1E36270] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,563 | 5 | 1 | Closed | Sonali | Employees resignation has been approved but not yet done the final closure. Hence employees are reflecting in salary register. Please do the final closure otherwise make it as process status No and do the process.
Please do the process and revert for any further clarifications. | Product | Clarification | null | Pay process | null | null | 2021-03-25T16:51:41+05:30 | 2021-04-10T10:49:34+05:30 | ask.adrenalin@myadrenalin.com, ashok.gaikwad@bicworld.com | ask.adrenalin@myadrenalin.com, ashok.gaikwad@bicworld.com | ashok.gaikwad@bicworld.com | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, Salary is getting calculated for entire month - which is incorrect: Regards Harsha J [cid:image004.png@01D7219F.A17F4C30] , Issue resolved. Thanks |
1,494 | Please cancelled the Intercity Bill - TE2021/00314 raised by Veneet Pasricha (P2128) | 11,564 | 5 | 2 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Claims & Reimbursement | null | null | 2021-03-25T18:01:39+05:30 | 2021-04-27T10:49:09+05:30 | surendra.kumar@pnbhfl.com | surendra.kumar@pnbhfl.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We will check the feasibility to cancel the Intercity Bill - TE2021/00314 raised by Veneet Pasricha (P2128) We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, While checking with the internally customization Team, as the claim is approved by all the 4 levels then it cannot be rejected through backend as there are multiple tables affected and it may cause problems in the future transactions. If it is possible please reject manually from your end. Please check and update Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Said request approved by his Approver so how to Reject by user end, Please suggest, Hi Pratap Singh, As discussed over call, we have verified with the customization Team and as per the functionality if any transaction is Pending then the user can pullback the Transaction at any time. But once the transaction is Approved by all the Level of Approvers it cannot be pullback by the user. We have provided the option "Reject/Approve" in the Approver end to verify the transaction whether it is given correctly and if not they can reject the same. Once the Approver verifies and approves the transactions then it cannot be rejected/pullback. We will check with the internal customization Team and check if the data clean up from backend is feasible for this Transaction. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Please check in backend if it is feasible for this Transaction for Rejection and Reject the same , Hi Pratap Singh, Please provide us sometime as it may affect multiple tables and Our Internal customization Team is checking for the feasibility and if feasible we will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Kindly update the same., Hi Pratap Singh, As discussed over yesterday's call, we will check with Mr. Aishwary for any workaround and will update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have rejected the Intercity Bill - TE2021/00314 raised by Veneet Pasricha (P2128) through backend.(Attached the screenshot for your reference) Please check once and initiate a new Intercity claim for this employee - Veneet Pasricha (P2128) and update us. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,495 | Change DOJ of QS2166342 to 1st april 2021 and for QS2165555 revised DOJ is 17th May 2021.Kindly update the changes and inform. | 11,565 | 5 | 3 | Closed | Raksha Dayma | data correction for doj | Product | Data Correction | null | Job Data | null | null | 2021-03-25T18:14:44+05:30 | 2021-04-01T14:00:57+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Based on the query, we understand that the doj has to be updated . We will change the doj and provide you an update. Thanks, Sumithra., Hi Raksha Dayma, The date of joining of the employees has been changed as per your request. Please check and confirm. Thanks, Sumithra. |
1,496 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please find below Screenshot wherein employees Closing balance for leave type PLOTH PL - Others is 0.5 as on date, however in the leave request form it is not visible. Kindly check and revert why there is mis-match in both windows. [cid:image001.png@01D72226.EC001910] [cid:image002.png@01D72226.EC001910] [cid:image003.png@01D72226.EC001910] [cid:image004.png@01D72226.EC001910] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image005.png@01D72226.EC001910]<https://www.bicworld.com/en> [cid:image006.png@01D72226.EC001910] <https://www.linkedin.com/company/bic/> [cid:image007.png@01D72226.EC001910] <https://www.youtube.com/user/bicbrand> [cid:image008.png@01D72226.EC001910] <https://www.instagram.com/bic_group/> [cid:image009.png@01D72226.EC001910] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,566 | 5 | 1 | Closed | Sonali | Leave balance mismatch | Product | Clarification | null | Letter Request | null | null | 2021-03-26T10:08:03+05:30 | 2021-04-10T17:50:23+05:30 | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | amlesh.saroj@bicworld.com | null | null | Clarification | Hi Reenu, We are analyzing the below-reproted concern. We will update you shortly. Regards, Srujana Mittapalli, Hi Reenu, We have checked, around 25 Employees leave balance mismatch. For your reference, we have attached the employee list. Request you to check and share the correct balance according we will update. Regards, Srujana.M |
1,497 | Unable to create employee code; paygroup doesnot reflect after mapping relevant fields in basic info. accurately. | 11,567 | 4 | 3 | Resolved | Aishwarya KV | we have been informed that the issue has resolved from clients end. | Product | Clarification | null | Manage Employees | null | null | 2021-03-26T10:29:13+05:30 | 2021-04-15T14:47:44+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As discussed over the call please let us know your available time to work on the reported query. Regards, Veerapandian R, Please share the link; i shall get it connected., Hi Aishwarya KV, AS discussed we have been informed that the issue has resolved.Please let us know if the same issue occurs again. Regards, Veerapandian R |
1,498 | Dear Team, We want Investment proofs detail in excel sheet along with Comments & Remarks Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,568 | 5 | 1 | Closed | Anoopsingh | Data extraction from backend | Product | Service Request | null | Tax | null | null | 2021-03-26T10:45:55+05:30 | 2021-04-10T16:49:06+05:30 | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | null | null | Service Request | Hi Anoopsingh, As discussed we will provide you the details in existing connection and will share the report with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have taken the connection and provided you the required data from backed. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,499 | Night Shift Employees attendance not reflect properly (Proper Check In & Check Out Timing). Night shift start time - 7:00 PM end time- 4:00 AM | 11,569 | 5 | 4 | Closed | Sandeep Jangid | clarification provided due to Auto signout | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-26T10:57:49+05:30 | 2021-05-03T13:55:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, Night Shift Employees attendance not reflect properly (Proper Check In & Check Out Timing). Night shift start time - 7:00 PM end time- 4:00 AM we will check and update you the same., Hi Sandeep Jangid, As we have discussed, due to the network issue from your end, you are unable to showcase the below concern as of now. Please inform us once your are network issue get resolved, we will connect and check the query., Good morning Varatharajakrishnan, Now our side network issue resolved. kindly arrange remote session for solve night shift issue. , Hi Sandeep Jangid, Hi Sandeep Jangid, We have tried to call you we could not reach you, Please call us when you are available., Hi Sandeep Jangid, Based on your request regarding night shift employee attendance not reflect correct, we will check with our internal team and update you the same., Good morning Varatharajakrishnan, As you required sample employee code for night shift - 16739, Hi Sandeep Jangid, As we have discussed, We have explained to you about N1 night shift employees are getting absent due to the Auto sign-out scheduler. This point is already under discussion with Rohit and team, Rohit and team will coordinate with you. Hence, we have closed this ticket from support level , , Dear Team, As on call discussion Rohit run a patch for solve this, kindly check, Reminder, Hi Sandeep Jangid, This ticket is related to implementation team, Rohit and his team will coordinate with you regarding please do check with rohit for the further discussion about the effort details. The same has been already informed to you. In support level, we have checked that after disabling the auto sign out functionality, it is working fine. as per your request, the both the things will work, it is not available at present. so that, we have communicated to you to connect with Rohit and team for the workaround for this process. Hence, we have closed this ticket from support level., Hi Varatharajakrishnan, Auto sign out disable not a good option for this. according to last discussion when we disabled auto signed out next day it's showing sign out option on this employees whose forget the last day sign out. when i contact to Rohit he say contact to Support team for the same. so please discuss internal and solve this ASAP, Hi Sandeep Jangid, Based on our discussion, we have initiated the mail for the Rohit and team against this request, Please request you to use the mail for further follow up activity. Hence,we will close this ticket. |
1,500 | We have mapped UnitHR-TR group in greetings group mail configuration. Below employee code is mapped for Organization - 1 (Pipes/Krisgo Industries). But while triggered the birthday wishes, that mapped unit employees greeting are not triggered to mapped UnitHR. Please check the role mapping & clarify. Employee ID - KIS00046 | 11,570 | 5 | 2 | Closed | Nithya K | Region not mapped | Product | Clarification | null | Scheduler | null | null | 2021-03-26T11:20:20+05:30 | 2021-03-26T15:34:36+05:30 | nithya.kalaimani@cripumps.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Please check and clarify, after i submitted of this ticket that status showing as "closed"., Hi Nithya K, As discussed, the employee KIS00012 belongs to the South Region as per the unit HR mapping the mapping has done for North-East region due to which the mail has not triggered. Kindly do the mapping in the Manage Role Player form. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Checked the parameter and changed the region as montioned above. |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.