Master_ID int64 1 3.7k | description stringlengths 1 79k ⌀ | display_id int64 10k 13.8k | status int64 4 5 | priority int64 1 4 | status_name stringclasses 2 values | requester_name stringclasses 290 values | cf_root_cause_analysis_rca stringlengths 2 855 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 14 values | cf_sub_modules stringclasses 77 values | cf_known_issue float64 | cf_fix_type float64 | created_at stringlengths 25 25 | updated_at stringlengths 25 25 | cc_emails stringlengths 17 566 ⌀ | reply_cc stringclasses 641 values | tkt_cc stringclasses 431 values | fwd_emails stringclasses 20 values | bcc_emails stringclasses 1 value | ticket_type stringclasses 5 values | Notes stringlengths 23 32.1k ⌀ |
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1,501 | Hi, Please remove the space which is there besides all employee codes from below mentioned 4 reports: 1. Record Resignation Report 2. EMPLOYEE_COMPREHENSIVE_DETAILS_2346 3. Separation_Activity_Status_2346 4. Associate Basic Information Report Thanks, Rashmi | 11,571 | 5 | 3 | Closed | Rashmi Deshpande | View's altered to give employee id's without extra space | Product | Patch Deployment | null | Job Data | null | null | 2021-03-26T11:42:38+05:30 | 2021-03-30T12:32:23+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, As requested, we have now changed the below reports to export employee id fields without any space in it. 1. Record Resignation Report 2. EMPLOYEE_COMPREHENSIVE_DETAILS_2346 3. Separation_Activity_Status_2346 4. Associate Basic Information Report Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,502 | Text2 not visible in Associate creation form. | 11,572 | 5 | 2 | Closed | Rashmi Deshpande | Field enabled via Label editor | Product | Configuration | null | Manage Employees | null | null | 2021-03-26T12:11:45+05:30 | 2021-03-30T12:33:09+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Clarification | created_by: 2043020884409 time: 2021-03-26 06:41:45 UTC, Hi Rashmi, As showcased over the remote session, the "Text 2" (Aadhar Card Number) field was in Hidden mode. We have now changed the same as Enabled and it is visible in Associate creation form. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thanks |
1,503 | Emp#003326 is not able to select FN or AN option while trying to raise Half-a-day Weekly Off | 11,573 | 5 | 3 | Closed | Chittibabu M | Leave type is not take into consideration for compoff [weekly off ].Once added teh condition issue got resolved | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-26T12:27:12+05:30 | 2021-04-14T18:49:00+05:30 | chittibabu.m@gmpens.in | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Chittibabu M, Kindly join this session https://fastsupport.gotoassist.com/770448066, Hi Chittibabu M, As discussed ,We have requested you to verify the connfiguration .For WeeklyOFF leave type Allow HALF DAY is marked as NO so employee will not be allowed to raise HALF DAY request. Kindly change the configuration and try to raise the request .Update us in case of any difficulties., Leave type Weeklyoff (Writesite) is allowing half a day, so advised the user to raise the request using this leave type. Pl. close the Tkt, Current period negative balance is not allowed error message appears while user raising Weeklyoff (Writesite) leave., Hi Chittibabu M, It was an Issue employee leave type have not been taken into consideration for COmpoff types [wo,wo1], We have fixed the same and raised the Leave request as mentioned . Please check the same and update us in case of clarification. , Still we are getting Current period negative balance is not allowed error message, Hi Chittibabu M, As informed earlier , Since we have already raised leave request for this employee for The same date while verifying when employee raising he is getting error. Once you have the request and raised new LR there is no error and the same have been confirmed from your end. Please update us in case of clarification., As the issue is resolved. you can close this call |
1,504 | Dear Gowtham, HR Approvers are unable to view Employee Creation Form for Approvals. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in> Sent: 22 March 2021 13:13 To: Vinay Kumar Singh <vinays@tce.co.in> Cc: Vinita Vinayak Kolambekar <vinitak@tce.co.in>; Nayan M Kalyankar <nayank@tce.co.in>; Karuna S. Khanvilkar <karunak@tce.co.in> Subject: HR Approver logins -109266 ^ Shirishkumar Suryakant Ghadge and 111887 ^ Subhash Laxman Sonawane - query Dear Vinay, Have observed that, in 109266 ^ Shirishkumar Suryakant Ghadge and 111887 ^ Subhash Laxman Sonawane, approvals for emp creations are not showing. Kindly enable it. [cid:image001.png@01D71F1D.1EF36820] Regards, Mrunalini Rane Sr. Executive-HR Tata Consulting Engineers Ltd. Airoli , Mumbai ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. --------------------------------------------------------------------------------------------------------- | 11,574 | 5 | 3 | Closed | Vinay Singh | Workflow definition was configured to wrong role | Product | Configuration | null | Manage Employees | null | null | 2021-03-26T12:31:00+05:30 | 2021-04-10T15:49:15+05:30 | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Clarification | Hi Vinay, Please join the below link and showcase to us the reported concern, https://us02web.zoom.us/j/88682711680?pwd=cmNDay84MWxVdHVYYzBFVmsrd0Vudz09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Vinay, As showcased over the remote session, the workflow was configured to send approvals of Employee creation form to the role "HR Approver 1". As requested, we have now changed the approver role to "HR Approver". Any Employee creation done hereafter will be sent to all 3 role players as expected. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,505 | Employee Id: 111817 Bank number: 154801506333 Bank Name: ICICI Error message shown as :record already exist. Kindly upload . | 11,575 | 5 | 3 | Closed | ROOTS IT | employee data has been stuck in the queue | Product | Data Correction | null | Employee Reports | null | null | 2021-03-26T12:33:29+05:30 | 2021-04-10T15:49:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home |
1,506 | Below employee is made INACTIVE, even though celebration greetings are triggered. Please check the same. Employee ID - EXP00209 | 11,576 | 5 | 1 | Closed | Nithya K | Employee inactive done on today | Product | Clarification | null | Scheduler | null | null | 2021-03-26T12:46:17+05:30 | 2021-03-26T15:35:43+05:30 | nithya.kalaimani@cripumps.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, As discussed over the phone, the reported employee has been inactive in system by today due to which the mail has triggered yesterday. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Point noted. |
1,507 | Dear Team, We are facing this issue since nov 20, Plz give the permanent solution Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Naina Gurang [mailto:nainagurang@globecapital.com] Sent: Friday, March 26, 2021 12:47 PM To: Anoop Singh Subject: Education form error_K4402 Dear Anoop, Education form error is again coming up in employee on-boarding. Please resolve the issue as soon as possible. Thanks & Regards Naina Gurang HR Department 011-40412345, Extn-371 Globe Capital Market Limited New Delhi | 11,577 | 5 | 1 | Closed | Anoopsingh | Connection not received | Product | Clarification | null | Employee Information | null | null | 2021-03-26T12:51:07+05:30 | 2021-04-20T18:50:32+05:30 | neerajbhardwaj@globecapital.com, nainagurang@globecapital.com | neerajbhardwaj@globecapital.com | nainagurang@globecapital.com, neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, We will check the above query with regard to education details issue in existing connection and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed please provide us the connection once your payroll is complted so that we will work on the ticket and update you on the same. Regards, Jayakrishnan. N Product Support |
1,508 | Dear Team, We have created New Joiners Survey. Would require the steps for attending the survey by the employees. Kindly revert back | 11,578 | 5 | 3 | Closed | Malini N | Survey will be loaded after login page | Product | Clarification | null | Setup Adrenalin | null | null | 2021-03-26T13:32:52+05:30 | 2021-04-01T16:17:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11430, Hi Malini N, For the reported query, we will schedule the call at 03 PM and discuss on the survey for the new joiners. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Yes pls On Fri, Mar 26, 2021 at 1:47 PM Rumana Nasreen Akbar Ali < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Malini N, > > For the reported query, we will schedule the call at 03 PM and discuss on > the survey for the new joiners. > > *Thanks and regards* > *Rumana Nasreen Akbar Ali* > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130 > Phone:044-30247429 > Email: *Rumana.n@myadrenalin.com <Rumana.n@myadrenalin.com>* > > On Fri, 26 Mar at 1:32 PM , Malini N <malini.n@orangeretailfinance.com> > wrote: > Dear Team, > > We have created New Joiners Survey. > > Would require the steps for attending the survey by the employees. > > Kindly revert back > > 11578:1025874 > -- *Thanks & Regards* *Malini NManagement Trainee HR* Orange Retail Finance India Pvt Ltd #4/363, Block-C, Kandanchavadi, Old Mahabalipuram Rd, behind MAX Showroom, Chennai - 600096 M: +91 8056295360 E: malini.n@orangeretailfinance.com http://www.orangeretailfinance.com/ , Hi Malini N, As discussed over the phone, if all the steps has been completed, then the survey page will be loaded after the login in the home page as a pop up page. Attaching the user manual for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,509 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, As discussed we need to be checked in system for Agency Leader(COT) employees should not be eligible for any leaves and system will not triggered any mail regarding leave truncation for them. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,579 | 5 | 3 | Closed | Nitin Salunke | Leave Configuration settings | Product | Clarification | null | Setup HRMS | null | null | 2021-03-26T13:37:34+05:30 | 2021-04-10T16:49:09+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Nitin Salunke, With reference to our discussion,'COT 'employees are not eligible for any Leave types as the status of 'Part Time' is not checked in Leave Configuration, hence there will be no mails triggered to these employees during Truncation. Regards Wasim, Hi Wasim, As discussed currently I m testing the same things on UAT whether mail will trigger or not to COT employees. Post that will close this ticket from our side. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] |
1,510 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, I have uploaded revised CTC for following employee just now, but it is not taking the correct figures in salary register. 805043 NAVNEET AGARWAL Please do needfull. Regards Harsha J This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,580 | 5 | 1 | Closed | Sonali | As per your request ,we have moved the CTC details from future to current tables. Please do the process and check. | Product | Service Request | null | Pay process | null | null | 2021-03-26T13:55:11+05:30 | 2021-04-10T16:49:12+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com | srujana.m@myadrenalin.com | null | null | Service Request | Hi Sonali, As per your request, we have moved the CTC details from the future to the current tables. Please do the process and check. Regards, Srujana.M, Hi Srujana, I had uploaded revised CTC wef 20-March 2021. But system is giving revised salary for entire month. Please check. Regards Harsha J , [cid:image001.png@01D72254.E79D4540] , Hi Harsha, We have checked employee increment is 30 Apr 2021. Now we have changed to 31 Mar 2021. Please do the process and check for any further clarifications. , Hi Harsha, We have checked employee increment is 30 Apr 2021. Now we have changed to 31 Mar 2021. Please do the process and check for any further clarifications. Srujana Mittapalli, Hi Srujana, The salary is reflecting correct now. Regards Harsha J , Resolved. , Resolved Thanks |
1,511 | 1.Not able to get leave report in attached format. | 11,581 | 5 | 3 | Closed | Rambha Devi | Leave Balance for Annual Leave is 30.5 and he has taken 11 days of leave.
Balance = 41.5-11 = 30.5 | Product | Clarification | null | Employee Reports | null | null | 2021-03-26T14:08:51+05:30 | 2021-04-13T11:49:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home |
1,512 | Hi Vijay , Please note that all resources at L6 level & the resources who have the access to raise MRF must be able to see the vacancy dashboard of the respective position open for their department. However , the same is not getting reflected at their login.Pls check and update. Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter <https://twitter.com/arohan_fin> and LinkedIn <https://www.linkedin.com/company/arohan-financial-services-limited/> <http://www.arohan.in/> -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._ | 11,582 | 4 | 1 | Resolved | Sangeeta Mukherjee | null | Product | Clarification | null | Offer Management | null | null | 2021-03-26T15:03:42+05:30 | 2021-04-09T18:44:23+05:30 | vijayakumar.k@myadrenalin.com, sandip.p@myadrenalin.com, ranjeeta.gupta@arohan.in | vijayakumar.k@myadrenalin.com, sandip.p@myadrenalin.com, ranjeeta.gupta@arohan.in | ranjeeta.gupta@arohan.in | null | null | Software Problem | Hi Sangeeta Mukherjee, For the reported concern, we understood that resources not able to view the employees in vacancy dashboard from their login. We tried to reach you to discuss the same but call was not getting connected. We will check from our end and update the status. Thanks & Regards, Greeshma, Hi , Please update us on the same. Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter <https://twitter.com/arohan_fin> and LinkedIn <https://www.linkedin.com/company/arohan-financial-services-limited/> <http://www.arohan.in/> On Fri, Mar 26, 2021 at 3:03 PM sangeeta mukherjee < sangeeta.mukherjee@arohan.in> wrote: > Hi Vijay , > > Please note that all resources at L6 level & the resources who > have the access to raise MRF must be able to see the vacancy dashboard of > the respective position open for their department. > > However , the same is not getting reflected at their login.Pls check and > update. > > Thanks & Regards, > > Sangeeta Mukherjee |HR Departmen*t* > *Arohan Financial Services Limited* > *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, > Salt Lake, Kolkata - 700091 > *L: +91 33 4015 6021 | www.arohan.in > <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * > Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter > <https://twitter.com/arohan_fin> > and LinkedIn > <https://www.linkedin.com/company/arohan-financial-services-limited/> > > <http://www.arohan.in/> > -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._ , Hi Sangeeta Mukherjee, As discussed over the call, We will check this concern and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sangeeta Mukherjee, As discussed over the call. In standard product in "vacancy dashboard" Form only accessible on Recruitment admin, Others roles are not accessable, And Another query is the candidate feedback report can you please share the sample template on our end. we will check with the product and internal team to share the report name from our end. Thanks and Regards Vijayakumar k |
1,513 | Dear Team, Kindly check, in resigned employee tab, newly resign apply employees data not show. | 11,583 | 5 | 2 | Closed | Sandeep Jangid | The resigned employees report is displaying only the employee after the completion of record resignation (employee should not be the pending for approval).
| Product | Clarification | null | Separation Management | null | null | 2021-03-26T15:19:32+05:30 | 2021-03-30T17:46:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11569, Hi Sandeep Jangid, Based on your concern, in resigned employee tab, newly resign apply employees data not show. Please provide the employee details to check., Good morning Varatharajakrishnan, for your reference, please check with this employee Chandra Shekhar Ahirwar ( 18046 ) , Hi Sandeep Jangid, We have tried to call you we could not reach you, Please call us when you are available., Hi Sandeep Jangid, As we have discussed, The resigned employees report is displaying only the employee after the completion of record resignation (employee should not be the pending for approval). Please do check the pending approval cases by using this form, PENDING APPROVALS - ROLE BASED The above clarification provided and showcased to you., Good morning Varatharajakrishnan, please close this query, issue resolved. |
1,514 | HI Team, Duplicate entries are created in Staff update for the below mentioned employee: AQ020362 Kajmil Goveas AQ020618 Shubha M S CB04334 Nikhil Sharad Bondre CB06350 Gajanan Sonaji Kharche MM014110 Khemraj Shyamkumar Upadhyay MM017900 Manish Prakash Kakad MM017909 Paresh Ingle Please have the same cleared Thanks Ansu Singh | 11,584 | 5 | 3 | Closed | Ansu Singh | Transfer upload twice for same effective from date | Customization | Data Correction | null | Customization Reports | null | null | 2021-03-26T15:20:35+05:30 | 2021-03-30T11:59:23+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that duplicate entries are showing in Staff Update Report. We have taken the connection will check the same and update the status. Thanks & Regards, Greeshma, Hi Ansu Singh, During the check we have found that you have done the transfer upload twice for the same effective from date due to that duplicate entries are showing in the staff update report. As requested we have removed the old entry and the same confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma |
1,515 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Dhivya, As discussed please update Salary from future to fixed for both APL & AHEL Applications *Regards* *Vidyasagar* This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,585 | 5 | 1 | Closed | Vidyasagar | moved from future to fixed | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-03-26T15:32:28+05:30 | 2021-04-10T18:49:31+05:30 | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Dear Vidyasagar, As requested, the Salary Fixed Future, has been moved, please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
1,516 | Require to change notice period days to below mentioned staff, he has already submitted his resignation which is pending in approval. So scheduler changes not synchronized. Kindly update the details from back end. Employee ID - CCS00429 Notice Period - 60 days | 11,586 | 5 | 2 | Closed | Nithya K | data correction requested | Product | Data Correction | null | Separation Management | null | null | 2021-03-26T15:32:29+05:30 | 2021-03-30T10:24:02+05:30 | nithya.kalaimani@cripumps.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, Based on your request, we have changed the Notice Days and the relieving date of the reported employee. Please check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Checked the same, data has been updated as per above requirement. |
1,517 | Please share with the procedure to do the process of LOP deduction automatically without any manual intervention in Adrenalin. As of now, we are downloading Attendance Report, screening for LOP and finally uploading the LOP through data upload. | 11,587 | 5 | 2 | Closed | KARTHIKEYAN. K | need UAT to configure Auto leave debt for the first time | Product | Configuration | null | Payroll Setup | null | null | 2021-03-26T15:53:04+05:30 | 2021-04-27T13:33:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/solutions, Hi KARTHIKEYAN. K, As discussed over the call, For Integrating the LOP days from to PAYROLL automatically We need to configure the AUTO LEAVE DEBIT schedule .This Scheduler will debit the leave for the Absent days and that number of days will be taken to Consideration for payroll this is how Auto leave debit scheduler works . Since as of now this scheduler is not configured in LIVE .We have requested you to provide the UAT because if we configure this in LIVE in case of any disturbance data will be attendance and leave will be disturbed. Kindly update us with the UAT availability ., Hi KARTHIKEYAN. K, As discussed over the call, For Integrating the LOP days from to PAYROLL automatically We need to configure the AUTO LEAVE DEBIT schedule .This Scheduler will debit the leave for the Absent days and that number of days will be taken to Consideration for payroll this is how Auto leave debit scheduler works . Since as of now this scheduler is not configured in LIVE .We have requested you to provide the UAT because if we configure this in LIVE in case of any disturbance data will be attendance and leave will be disturbed. Kindly update us with the UAT availability . Kohima Gopi, Our IT team wants to have a con-call to discuss about the upgrading of UAT facility at our company. Please confirm the number and date & Time for the discussion., Hi KARTHIKEYAN. K, Please Reach us on 7989860562 , 12-Apr-2021 12:00Pm .To discuss on the query ., We are unable to reach you as your number is out of network coverage area... please call us, Hi KARTHIKEYAN. K, As per your request Call have been taken and explained the details, All the data rom live need to be moved to UAT, For Integrating the LOP days from to PAYROLL automatically We need to configure the AUTO LEAVE DEBIT schedule .This Scheduler will debit the leave for the Absent days and that number of days will be taken to Consideration for payroll this is how Auto leave debit scheduler works . Since as of now this scheduler is not configured in LIVE .We have requested you to provide the UAT because if we configure this in LIVE in case of any disturbance data will be attendance and leave will be disturbed. Kindly update us with the UAT availability . |
1,518 | Dear Team, Annual Activity Leave Truncation has to be done on 30th Mar 2021. Request your supprot on the same. Thank you, Regards, Vinayak Meharwade | 11,588 | 5 | 3 | Closed | Vinayaka S Meharwade | leave year end activity | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-26T16:12:36+05:30 | 2021-04-16T10:50:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; wbx 1.0.0; wbxapp 1.0.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vinayaka S Meharwade, As discussed earlier ,We have scheduled session to discuss on the Annual Leave truncation by 02:00pm.We will update session to work on this query . Kohima Gopi, Hi Vinayaka S Meharwade, Kindly join this session https://fastsupport.gotoassist.com/486308448, Hi Vinayaka S Meharwade, As discussed over the call, We have take session and explained you over the call of complete configuration and also the scheduler details . We have verified the SERVICES also everything is fine. Mail content is also shown to you and got confirmed. Kindly verify the details after credit and update us in case of clarification. |
1,519 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, It has come to my notice that two employees submitted attendance till 31st January on 1st January itself and the same was approved by their manager. Could you please check these cases and how it was regularized ? It should not have happened in the first place. Employee ID Employee Name From Date To Date Regularization Catagory Reason Status Initiated on Last Actioned on Last Actioned by Aye3795 Fayaz Pasha 2021-Jan-31 2021-Jan-31 Will be on Duty/Official Tour Collection Approved 2021-Jan-01 14:11 2021-Jan-02 19:02 Aye0370 [Gousepeer R] Aye3538 Srinivasamurthy B G 2021-Jan-31 2021-Jan-31 Will be on Duty/Official Tour Collection Approved 2021-Jan-01 09:49 2021-Jan-02 19:02 Aye0370 [Gousepeer R] *Regards*, *Vivek Raj M | AVP - HR * *Aye Finance (P) Ltd. | Head Office – Gurgaon* Cell - +91-8448486701 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,589 | 5 | 1 | Closed | Vivek Raj | AR_LIMIT Configuration | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-03-26T17:37:50+05:30 | 2021-04-14T10:49:03+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Vivek Raj, Good Morning. We understand that these two employee - Aye3795, Aye3538 have applied the AR for 31-Jan-2021 on 01-Jan-2021 itself. We will check those two cases and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vivek Raj, Post Analysis, we have verified for the below two employees as they are allowed to raise their AR with the Configuration in the "Adrenalin Configuration Editor" form. Configuration Name: AR_LIMIT Configuration Value: 70 Also the Employee - Aye3795, Aye3538 have applied the AR from, Aye3795 - 01-Jan-2021 to 31-Jan-2021 Aye3538 - 01-Jan-2021 to 01-Jan-2021 Attached the screenshot for your reference. Please check and revert if any queries. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Iswarya, Was the AR limit set to 70 only for these employees or for all employees in the organization ? Could you please ensure that parameters are set not to allow employees to raise Attendance/ AR requests beyond current date ? Regards, Vivek Raj Cell - +91-8448486701 *, Hi Vivek Raj, Post Analysis, the AR limit set to 70 for all the employees in the Organization respective of the Attendance Category. Based on the Attendance Category defined in the "Form Master" Form Name - Attendance Category Master & Column Name - Allow Future Date (YES/NO) it will allow to raise the Attendance Regularization beyond current date that is for Future date based on the AR_LIMIT. While checking in the above Form master the only categories that are allowed to apply for future date is Will be on Duty/Official Tour Will be on Training Other than these above two attendance category other categories are not allow to raise AR for future day. Attached the screenshot for your reference please check in the forms and if any clarification required please reach over call. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,520 | Dear Shishira, As discussed kindly deploy the attached patch in UAT server and confirm. Note : Kindly take necessary backup before deploying the same. Regards, Jay | 11,590 | 5 | 1 | Closed | shishira | Client Needs to deploy the patch | Customization | Patch Deployment | null | Application Access Management | null | null | 2021-03-27T10:11:45+05:30 | 2021-04-11T10:48:15+05:30 | null | null | null | null | null | Service Request | created_by: 2043064097558 time: 2021-03-27 04:41:45 UTC, Hi shishira, Please find the attached Patch. Thanks and Regards, Dhivya . V, Hi shishira, We have attached the updated Web API patch given by the Customization Team. Please take a backup in the UAT server and Deploy it in UAT server alone. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,521 | Dear Team, The below employee IDs payprocess is unable to do.Please cross verify. APH3235 KARRI JEMINI CHARAN HYD_EXEGFT APH3114 ABHISHEK ARAVIND MESHRAM HYD_EXE APHSC1347 DAYANAND VITTHAL SAWANT HYD_EXE | 11,591 | 5 | 4 | Closed | Tirupathiraju | getting displayed | Product | Configuration | null | Salary | null | null | 2021-03-27T10:44:40+05:30 | 2021-04-01T17:18:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupati, As discussed over the call and showcased over the Viewer session, the employees are getting displayed under the respective pay groups in Pay process form. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
1,522 | unable to do pay process for MHQ RJSEHPNVL PE CONT, short name RJ_ZPE, please do the needful | 11,592 | 5 | 3 | Closed | Kalyani | Pay Process job not configured | Product | Configuration | null | Salary | null | null | 2021-03-27T13:02:17+05:30 | 2021-04-11T15:50:09+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kalyani, From the above description, we understood that unable to do the pay process. Please find the below URL to join us through the FastSupport connection. https://fastsupport.gotoassist.com/547772825 Regards Prakash, Hi Kalyani, The given paygroup "MHQ RJSEHPNVL PE CONT "Pay process" and "Confirm Process" job not configured due to that pay process not happened. We have configured the same. Please do the pay process and check the same. Regards Prakash kumar |
1,523 | Dear Team, While we are running the payroll, we found PF deducted more than slab (1800), we given appraisal arrears so created 3 components (Arre_basic, Arre_HRA & Arre_SPL), due to this PF deducted more than, plz check. Regards Mahendra +91 9704254344 | 11,593 | 5 | 4 | Closed | Madhu sudhan reddy | Formula mistakenly added by you | Product | Clarification | null | Salary | null | null | 2021-03-27T14:35:44+05:30 | 2021-04-13T09:49:10+05:30 | mahendra.y@automotiveml.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, As per the reported query, we understood that the PF has been deducted more amount in system. Kindly provide us sometime, we will schedule the session and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/189195038 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, As discussed over the phone, we understood that you have added HRA component also in the Formula due to which the excess amount has been calculated. Now the formula has been modified from your end and the amount has been calculated correctly. It has been confirmed from your end, hence we are closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, Issue closed |
1,524 | LOP scheduler had run but LOP is not applied to the absent employees in the salary register. eg. emp id:102825 on Mar 08, 2021. Please check | 11,594 | 5 | 4 | Closed | Jery Jose P | Integration Sp is changed and values are not intergated . Once we corrected data updated properly | Product | Clarification | null | Payroll Setup | null | null | 2021-03-27T16:10:02+05:30 | 2021-04-13T18:50:17+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11549, Hi Jery Jose P, As per the query ,We have understood that for this employee Even after LOP scheduler execution Leave have not been deducted. We will check the case and update you the status. Kohima Gopi, Hi Jery Jose P, There was issue in LOP integration to PAYROLL. We have corrected the same and made the LOP to integrate to PAYROLL .Requested you to check the same and update us in case of clarification. |
1,525 | Emp id: 106306, 102289 did self appraisal now the forms are not showing in the L1 and L2 approval forms. Please check. | 11,595 | 5 | 3 | Closed | Jery Jose P | Moved to inqueue while approval | Product | Clarification | null | Performance Management | null | null | 2021-03-27T16:27:48+05:30 | 2021-04-16T12:55:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11594, Hi Jery Jose P, As per the query ,We have understood that Employee self appraisal transaction is not visible in pendingg forms and also not in approver screen.We will check the same and update you the status. Kohima Gopi, Hi Jery Jose P, As discussed over the call, for employee 106306 self appraisal is in pending with 101261 while approval it got struck. We have removed the improper flow and now it is in pending with the 101261 .Emp ID 102289 is not there in system please check the employee id and update us correct one update us in case of clarification., Thank you for the update. Please check there are similar cases where reporting managers are rejecting with comments to update again but employees could not edit and submit. In some cases the record itself is missing., Hi Jery Jose P, As per your request ,We have verified all the remining cases and there was one more case in this scenario which have been taken care. Since this is pay roll time , There are some transaction that got failed while approval and rejection .We have moved those to pending again.Requesting you to Inform team to approve these transaction.Please update us in case of clarification. |
1,526 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7235C.A76AB2B0] From: Mconnect India <mconnect@groupm.com> Sent: 27 March 2021 12:38 To: Ian Menezes <ian.menezes@mediacom.com> Subject: Bank Details IND Actioned by You Moved to Failed Transaction Importance: High Bank Details IND Actioned by You on 27-Mar-2021 12:38 has moved to Failed Transaction Form Name : Bank Details IND Raised For : MCO0638 - Ian Nicholas Menezes Error Message : REC_FOUND_I: RECORD ALREADY EXISTS FOR THE SAME BANK NAME AND ACCONT NO. Request you to navigate to form 'Failed Transaction' and reprocess the same,In case the error is still not resolved request you to reach HR Team Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,596 | 5 | 3 | Closed | Rishi Ranka | tried to approve from our end through forms pending for approval as we could not see any failed transactions of Bank details for the mentioned employee,transaction got submitted successfully, | Product | Clarification | null | Employee Information | null | null | 2021-03-27T22:58:26+05:30 | 2021-04-13T15:32:10+05:30 | ask.adrenalin@myadrenalin.com, pradeep.kumar1@groupm.com | ask.adrenalin@myadrenalin.com, pradeep.kumar1@groupm.com | pradeep.kumar1@groupm.com | null | null | Service Request | Hi Rishi Ranka, Please connect on the below Link to check on the reported concern where bank details are moving to failed Transaction. https://us02web.zoom.us/j/87217785976?pwd=anEvUVp2a3NBKzBRaVBiTmRzWGs5Zz09 Regards Wasim, Hi Rishi Ranka, As discussed,please be informed we tried to approve from our end through forms pending for approval as we could not see any failed transactions of Bank details for the mentioned employee MECO0638, transaction got submitted successfully, please check and confirm us. Below screenshot fyr Regards Wasim |
1,527 | The below employee raised request in APL server before bifurcation. Now he was unable to apply or reject.Please remove from backend. APHSC0195 | 11,597 | 5 | 1 | Closed | Tirupathiraju | service request for clean up done | Customization | Data Correction | null | Loans | null | null | 2021-03-28T11:13:28+05:30 | 2021-04-01T17:19:13+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupathiraju, Sure, we will do the Salary Advance Entry clean up for the shared employee and update you. Thanks and Regards, Dhivya . V, Dear Tirupathiraju, As requested we have done the Salary advance clean up for the requested employee which was in pending status. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, it was not resolved in APL & AHEL, Hi Tirupathiraju, Earlier we have done the required update only on workflow transactions, now we have done the update on Module transactions also. The status will be Rejected. Please verify and let us know. Note : We have not removed this entries since we will not be able to track the same. Thanks and Regards, Dhivya . V |
1,528 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Lee-Anna is getting an error while trying to generate the appraisal report while its working for me (Self Appraisal Record in Report)…can you please review and resolve it asap. Regards, Amit Sangha [cid:image929fcf.PNG@0c059767.43b27a1c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagedb3bbe.PNG@b8a32487.468bf33b]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee3e836.JPG@4768fe3c.4ba3f0bc]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,598 | 4 | 1 | Resolved | Amit Sangha | clarification | Product | Clarification | null | Performance Management | null | null | 2021-03-28T13:15:56+05:30 | 2021-03-31T12:27:58+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, leeanna.nussbaumer@ghobash.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, leeanna.nussbaumer@ghobash.com | ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, nidheesh.k@myadrenalin.com, leeanna.nussbaumer@ghobash.com | null | null | Clarification | ?Hi Mam, Actually this error occurs sometimes on fetching the report due to a network connectivity delay with report tool& data tool. Request you to try taking the report now and let us know for any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Tickets with IDs 11609 is merged into this ticket., Merged from ticket 11609 Subject: Error when printing Self-Appraisals Description: [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Good morning; I am trying to print off self-appraisals and am getting this error. I was able to do 5 and then this started. Please assist with correcting this error. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com|Dubai P.O. Box 2929|www.ghobashgroup.com This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. |
1,529 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please move the goals/appraisal hierarchy for 5115 to 5047 (Asghar ali) for both levels. Pls confirm once done so that he can complete his appraisal. Regards, Amit Sangha [cid:imagecfd5bc.PNG@4d8bb252.4ea4b054]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee357f4.PNG@2d3868ac.4a9bbde1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image79a3f1.JPG@e4236e82.4eaa1fdc]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Yashin Lalloo Sent: 28 March 2021 11:24 To: Amit Sangha Cc: Asghar Ali Subject: Muzamil Ismail Goals Good morning Amit, Muzamil is still on my system and he should be transferred to Asghar. Please can we have this done. Thank you. Yashin Lalloo Group Finance Director [cid:image003.jpg@01D723C8.7F0F4EE0] [cid:image004.png@01D723C8.7F0F4EE0] T: +971(0)4 251 7777 Ext: 5302|M: +971(0)55 255 1062|F: +971(0)4 251 7778 E: Yashin.Lalloo@ghobash.com<mailto:Yashin.Lalloo@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,599 | 5 | 1 | Closed | Amit Sangha | actor change | Product | Data Correction | null | Performance Management | null | null | 2021-03-28T13:20:16+05:30 | 2021-04-13T10:50:14+05:30 | ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, amit.sangha@abaninvestment.com | ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, saravanan.mani@myadrenalin.com, amit.sangha@abaninvestment.com | null | null | null | Service Request | ?Hi Amit, Below changes has been done. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
1,530 | Dear team, Please find the attached error reflecting while downloading SALARY REGISTER FOR CURRENT MONTH REPORT. Urgency pls | 11,600 | 5 | 4 | Closed | Tirupathiraju | null | null | null | null | null | null | null | 2021-03-28T20:14:07+05:30 | 2021-03-28T20:44:44+05:30 | null | null | null | null | null | null | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, , Now working,Thank you |
1,531 | Mr. Sriharsha R (Emp ID - 102208) is unable to approve forms through smart approval button, it shows blank. Screen shot attached for your reference. Please do the needful. Please note: This issue is getting repeated for the 3rd time to the same employee. | 11,601 | 5 | 3 | Closed | Pradeep Kumar Swain | Provided the clarification. | Product | Clarification | null | Setup HRMS | null | null | 2021-03-29T09:39:22+05:30 | 2021-05-05T09:49:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, The reported employee doesn't have a pending for basic forms like Leave request, Attendance regularization, etc., The reported employee has the approval for Asset request and Activity clearance forms. Both the forms should get approved through the "Forms pending for my approval" form only. Regards, Amudhan K, Dear Amudhan, This is was not the case earlier, he used to approve forms( Asset request and Activity clearance forms) through smart approval only from the day he joined. Now all of a sudden how can this happen. Anyway now when he goes to "forms pending for your approval", there is a error message poping up. Attached screen shot for your reference. Please check. Regards, Pradeep, Hi Pradeep Kumar Swain, We have checked and found that the duplicate records and the same have been rectified. Please inform the approver to check now. For smart approval, The clearance required a separate status as Completed or Not completed and so its needs to be approved through "Forms pending for my approval" and Asset approval will not be considered as a basic form and so it needs approval from the pending form. , Dear Amudhan, Noted, will inform the user. Thanks. Regards, Pradeep, Hi Amudhan, Mr. Sriharsha R (Emp ID - 102208) is facing this issue again. Pls do the needful. Mr. Sriharsha R (Emp ID - 102208) is unable to approve forms through smart approval button, it shows blank. Screen shot attached for your reference. Please do the needful. Please note: This issue is getting repeated for the 3rd time to the same employee. regards, Pradeep, Hi Pradeep Kumar Swain, As we have mentioned earlier, The smart approval will show only basic forms like Leave request, AR, etc, But for this employee asset and clearance are pending and so those records are not reflecting in smart approval. Please inform the employee to check the "Form pending for my approval" now and confirm the same. For smart approval, The clearance required a separate status as Completed or Not completed and so its needs to be approved through "Forms pending for my approval" and Asset approval will not be considered as a basic form and so it needs approval from the pending form. Regards, Amudhan K |
1,532 | 106565 had submitted his Self Appraisal and the same was approved by his reporting manager 101046. But it is not reflecting in the functional manager's approval page. When we checked the "Forms raised by me" in 106565's login. It says Self Appraisal is pending with reporting manager. But we couldn't find the same in Reporting managers approval page. Note: We couldn't find anything in Failed transaction as well Please do resolve the issue at the earliest. | 11,602 | 5 | 4 | Closed | Albert D | transaction got failed | Product | Clarification | null | Performance Appraisal | null | null | 2021-03-29T09:56:16+05:30 | 2021-04-13T10:50:15+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As discussed over the call, for employee 106565 self appraisal is in pending with 101046 while approval it got struck. We have removed the improper flow and now it is in pending with the 101046.requesting you to check the same and update us in case of clarification. |
1,533 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, Have checked and still their net salary is not tallying with actual salary released report. Please check and revert on the same. [cid:image002.png@01D72483.252534B0] Regards, Sujatha From: Jayakrishnan N <Jayakrishnan.N@myadrenalin.com> Sent: 29 March 2021 09:31 To: G Sujatha <gsujatha@efl.global> Cc: Nainesh G Shah <naineshg@efl.global>; Dhivya V <Dhivya.V@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com> Subject: Re: Pay process for the month of March 2021 - EL Encashment Dear Suja, We request you to please reprocess the salary now for the employees and let us know the feedback. Regards, Jayakrishnan.N Product Support ________________________________ From: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>> Sent: Sunday, March 28, 2021 10:55 PM To: Jayakrishnan N Cc: Nainesh G Shah Subject: Pay process for the month of March 2021 - EL Encashment [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, We have reprocessed few employees salary for the month of March 2021 for EL Encashment process but now their PT has been deducted in paysheet. Please check and rectify the same to proceed further. [cid:image001.png@01D72482.C43F2520] Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com<http://www.expofreight.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,603 | 5 | 1 | Closed | Sujatha | Clarification Provided | Product | Clarification | null | Salary | null | null | 2021-03-29T10:06:30+05:30 | 2021-04-13T18:50:18+05:30 | jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com, naineshg@efl.global, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com | jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com, naineshg@efl.global, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com | naineshg@efl.global, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com | null | null | Clarification | Hi Sujatha, As per the Income tax rule if the gross income of employee is changed and if the taxable income is Rs.24 then it was rounded to nearest 10 rupees as Rs.20 and if the taxable income is Rs.25 then it was rounded to nearest 10 rupees as Rs.30. Note : As per Income act Section, 288A system is rounding off to the nearest 5 or 10 amount for the Taxable Income. Rounding off of income Please find the below Section '288A description. (1) Subject to the provisions of sub-section (2), the amount of total income computed in accordance with the foregoing provisions of this Act shall be rounded off to the nearest multiple of ten rupees and for this purpose, any part of a rupee consisting of paise shall be ignored and thereafter if such amount is not a multiple of ten, then, if the last figure in that amount is five or more, the amount shall be increased to the next higher amount which is a multiple of ten and if the last figure is less than five, the amount shall be reduced to the next lower amount which is a multiple of ten; and the amount so rounded off Shall be deemed to be the total income of the assessee for the purposes of this Act. (2) If the total income of the assessee includes earned income chargeable under any head, the adjustment under subsection (1) shall, to the extent possible, be made in computing such earned income and, as to the balance, if any, against any other income; and if there is no earned income, the adjustment shall be made in computing any other income under any head. As discussed to nullify the month tax then we need to do adjustment upload of the difference cases and then verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Sender, Thanks for your mail. Pease note I am on leave today, you may contact Ms. G Sujatha for any assistance. Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com , Dear Jay, Such information needs to be provided while we had initiated communication on EL encashment as this is a duplication of work. This is becoming a practice, we get to know that there are changes to other components after/at the time of execution of the change request. Appreciate, in future, if clarity could be given on the request made to ensure that we don't have to scramble at last minute. Further, as discussed, I have informed Sujatha to share the Tax amount considered during the payroll process and would advise you to ensure that the amount is reinstated as the tax details shared. Regards, Nainesh Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Dear Jay, Further to below msg, please find attached the Tax variance report. Regards, Sujatha , Hi Sujatha, As discussed we have done the required changes and uploaded the difference as per the provided sheet. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,534 | Salary Register for current month didn't get extracted as the alert message "Length cannot be less than zero : Invalid parameter length" | 11,604 | 5 | 1 | Closed | Tirupathiraju | restarted the services and deleted the cookies | Product | Clarification | null | Payroll Setup | null | null | 2021-03-29T10:17:25+05:30 | 2021-03-29T10:17:26+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-03-29 04:47:25 UTC |
1,535 | Dear Team, Please reopen the below Employee F&F in Feb-21 AOI1683 Sudheer AP Kindly do the needful at the earliest . Thanks & Regards Madhukara H S | 11,605 | 5 | 3 | Closed | Madhukara H S | null | Product | Clarification | null | Salary | null | null | 2021-03-29T10:42:40+05:30 | 2021-04-13T11:49:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36 Edg/84.0.522.52 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, Please join the below session link. https://fastsupport.gotoassist.com/189195038 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, As discussed over the phone, we have guided you to re-open the settlement process in system. You have done the same after that, you were not able to connect the server to confirm whether the amount has been updated or not. So you asked us to close the process and you will be adjusting manually in system hence we have done the re-open settlement confirm process. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,536 | Hi Team, We have approved all the tax declaration but in the dropdown it shows as 5 is pending. Request you to rectify the same from back-end. Contact person- Rajesh : 9108025503 Regards Abbas | 11,606 | 5 | 3 | Closed | Mirza Abbas | double submit transaction | Product | Data Correction | null | Tax | null | null | 2021-03-29T10:56:15+05:30 | 2021-04-08T12:03:41+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, When checking the reported query from our end, we found that the employee has done a double submit transaction in which one id has processed on module table and another one is stuck in queue. Now we have corrected the record. Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Issue resolved. |
1,537 | Kindly mark below pending clearance as "Completed". Due to non availability of authorities & delay in process, please do this from back end. 1. Employee Name - CCS00201 Kalpana Approver - CCS00263 2. Employee Name - CCS00395 Sathish Kumar Approver - CCS00011 3. Employee Name - GIS00018 Narendran Kattar Approver - CCS00255 4. Employee Name - MAS00021 Nagaraju Approver - MAS00007 5. Employee Name - FAS00156 - Giridhar Approver - FAS00146 6. Employee Name - TPS00078 - Saravanakumar Approver - CCS00186 Above mentioned employee clearance are pending with mentioned approver form. | 11,607 | 5 | 2 | Closed | Nithya K | data correction done | Product | Data Correction | null | Separation Management | null | null | 2021-03-29T10:59:11+05:30 | 2021-03-30T10:39:53+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, We will do the requested changes in system and then update the status for the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Nithya K, Based on your request, we have changed the activity status as COMPLETED from back end. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, As per above requirement, status are changed. |
1,538 | We are facing the huge performance issue Kindly check and update at the earliest | 11,608 | 5 | 4 | Closed | Vidyasagar | no slowness observed currently | Product | Configuration | null | Employee Information | null | null | 2021-03-29T11:55:10+05:30 | 2021-04-02T18:23:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Vidyasagar, We are unable to find any blocking sessions in AHEL Server. If it is in APL Server, request you to please connect 10.4.18.11 & 10.4.17.7, APL database and application servers, to proceed further. Also please let us know the slowness is during login (or) during extraction of particular reports/forms which would be helpful for us to analyze further (or) please let us know whether the transactions are not getting moved. Thanks and Regards, Dhivya . V, Dear Vidyasagar, We are unable to find any blocking sessions in AHEL Server. If it is in APL Server, request you to please connect 10.4.18.11 & 10.4.17.7, APL database and application servers, to proceed further. Also please let us know the slowness is during login (or) during extraction of particular reports/forms which would be helpful for us to analyze further (or) please let us know whether the transactions are not getting moved. Thanks and Regards, Dhivya . V, Dear Vidyasagar, As mentioned in the earlier updates, we were unable to observer any blockages in the AHEL Server. We have verified in the APL database also, where we are unable to find any blockages currently. Attached the snapshots which we verified after receiving the connectivity. We tried logging in the application, and we were able to do the same without slowness, also currently no transactions getting retained in the queue. In case if you face any slowness request you to please mention if there is slowness during login (or) during extraction of particular reports/ whether the transactions are getting moved, which would be helpful for us to analyze further. We will also monitor for some time from our end Thanks and Regards, Dhivya . V, Please monitor |
1,539 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Good morning; I am trying to print off self-appraisals and am getting this error. I was able to do 5 and then this started. Please assist with correcting this error. [cid:image001.png@01D72491.31763FD0] Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image002.png@01D72491.31763FD0] [cid:image003.png@01D72491.31763FD0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,609 | 5 | 1 | Closed | Lee-Anna Nussbaumer | clarification | Product | Clarification | null | Performance Management | null | null | 2021-03-29T13:16:55+05:30 | 2021-03-31T12:27:22+05:30 | saravanan.mani@myadrenalin.com, amit.sangha@abaninvestment.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, leeanna.nussbaumer@ghobash.com | saravanan.mani@myadrenalin.com, amit.sangha@abaninvestment.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, leeanna.nussbaumer@ghobash.com | amit.sangha@abaninvestment.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com | null | null | Clarification | This ticket is closed and merged into ticket 11598 |
1,540 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Vikram Dasarathan(SX6) is trying to approve the resignation in the system. But he is getting the error message as employee reason. Kindly help on this matter. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Mon, Mar 29, 2021 at 1:34 PM Vikram Dasarathan iGCB < vikram.dasarathan@intellectdesign.com> wrote: > Dear Balaji, > > Request you to revoke / reject the resignation raised by the employee . > > Manager is not able to take action on the resignation . > > [image: image.png] > Thanks and Regards, > > Vikram Dasarathan | Human Resources | Intellect Design Arena > m: +91 9884633999 / 7824881856 | e: > vikram.dasarathan@intellectdesign.com > www.intellectdesign.com > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,610 | 5 | 1 | Closed | Balaji Damodaran | Clarification Provided | Product | Clarification | null | Separation Management | null | null | 2021-03-29T14:22:45+05:30 | 2021-04-16T20:50:11+05:30 | ask.adrenalin@myadrenalin.com, vikram.dasarathan@intellectdesign.com | null | vikram.dasarathan@intellectdesign.com | null | null | Software Problem | Hi Balaji Damodaran, Post analysis we understood that none of resignation transaction is pending in the below mentioned approvers queue. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Jay The form is pending with U12. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Mon, Mar 29, 2021 at 2:21 PM Balaji Damodaran HR < balaji.damodaran@intellectdesign.com> wrote: > Dear Jay > > Vikram Dasarathan(SX6) is trying to approve the resignation in the system. > > But he is getting the error message as employee reason. > > Kindly help on this matter. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Mon, Mar 29, 2021 at 1:34 PM Vikram Dasarathan iGCB < > vikram.dasarathan@intellectdesign.com> wrote: > >> Dear Balaji, >> >> Request you to revoke / reject the resignation raised by the employee . >> >> Manager is not able to take action on the resignation . >> >> [image: image.png] >> Thanks and Regards, >> >> Vikram Dasarathan | Human Resources | Intellect Design Arena >> m: +91 9884633999 / 7824881856 | e: >> vikram.dasarathan@intellectdesign.com >> www.intellectdesign.com >> > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Jay The form is pending with U12. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Mon, Mar 29, 2021 at 6:26 PM Jayakrishnan N < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > Post analysis we understood that none of resignation transaction is > pending in the below mentioned approvers queue. Kindly check and let us > know the feedback. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Mon, 29 Mar at 2:22 PM , Balaji Damodaran < > balaji.damodaran@intellectdesign.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Dear Jay > > Vikram Dasarathan(SX6) is trying to approve the resignation in the system. > > But he is getting the error message as employee reason. > > Kindly help on this matter. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Mon, Mar 29, 2021 at 1:34 PM Vikram Dasarathan iGCB < > vikram.dasarathan@intellectdesign.com> wrote: > >> Dear Balaji, >> >> Request you to revoke / reject the resignation raised by the employee . >> >> Manager is not able to take action on the resignation . >> >> [image: image.png] >> Thanks and Regards, >> >> Vikram Dasarathan | Human Resources | Intellect Design Arena >> m: +91 9884633999 / 7824881856 | e: >> vikram.dasarathan@intellectdesign.com >> www.intellectdesign.com >> > > This e-Mail may contain proprietary and confidential information and is > sent for the intended recipient(s) only. If by an addressing or > transmission error this mail has been misdirected to you, you are requested > to delete this mail immediately. You are also hereby notified that any use, > any form of reproduction, dissemination, copying, disclosure, modification, > distribution and/or publication of this e-mail message, contents or its > attachment other than by its intended recipient/s is strictly prohibited. > Visit us at *https://www.intellectdesign.com* > <https://www.intellectdesign.com/> > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 11610:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> , Hi Balaji Damodaran, Post analysis we understood that the employee has not filled the value for employee reason while raising the resignation and hence while approving it is asking for you to fill the same. As discussed we have corrected the same from backend. Kindly check with the approver to approve the same ans let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,541 | Need report of Employee History | 11,611 | 5 | 2 | Closed | Gaurav Narang | Backend Data extract | Product | Service Request | null | Job Data | null | null | 2021-03-29T14:31:37+05:30 | 2021-04-13T18:50:18+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gaurav Narang, Kindly join the below connection to work on the reported query. https://fastsupport.gotoassist.com/364837747 Regards, Jayakrishnan. N Product Support, Hi Gaurav Narang, We have taken the connection and provided you the data from backend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,542 | Dear Team, Please go through the Screenshot | 11,612 | 5 | 2 | Closed | Tirupathiraju | configuration was not completed by team who migrated server | Product | Configuration | null | Setup HRMS | null | null | 2021-03-29T15:19:57+05:30 | 2021-04-01T17:18:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear TirupatiRaju, Please provide us sometime, since we need to verify with the internal team, as we presume that the Document Designer word document configurations has not been done post migration of servers. We will verify this internally and update you. Thanks and Regards, Dhivya . V, Dear Tirupathiraju, Request you to please verify the letters and let us know in case of any queries. Note : We have moved the data into 12.6 server, the files are yet to be moved to 12.7 by your IT team, once it is moved then you will be able to extract in secondary server also. Thanks and Regards, Dhivya . V, Hai Divya, I am able to download the Appointment letters *Thanks & Regards* *V.Tirupathi Raju** - HR* *Apollo Pharmacy* *Apollo Hospitals Enterprises Ltd.* *Hyderabad* *9100798458* On Tue, Mar 30, 2021 at 10:12 AM Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Tirupathiraju, > > Request you to please verify the letters and let us know in case of any > queries. > > Note : We have moved the data into 12.6 server, the files are yet to be > moved to 12.7 by your IT team, once it is moved then you will be able to > extract in secondary server also. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Mon, 29 Mar at 3:53 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear TirupatiRaju, > > Please provide us sometime, since we need to verify with the internal > team, as we presume that the Document Designer word document configurations > has not been done post migration of servers. > > We will verify this internally and update you. > > > > > *Thanks and Regards,* > *Dhivya . V* > > On Mon, 29 Mar at 3:19 PM , Tirupathiraju < > tirupathiraju_v@apollopharmacy.org> wrote: > Dear Team, > > Please go through the Screenshot > [image: image] > > 11612:1025874 > |
1,543 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, request you to share the effect date for the attached list. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,613 | 5 | 1 | Closed | Balaji Damodaran | Guided him on employee basic info update | Product | Service Request | null | My Information | null | null | 2021-03-29T16:44:49+05:30 | 2021-04-14T15:49:49+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, As discussed we have given the effective date from backend to update the comtract end date using employee basic info update. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,544 | We have made deactivate below mentioned staff in final closure form. As per workflow should be approved by CCS00391. Employee ID - RAS00294 Still it is showing as pending, but not reflected in approver(CCS00391) page. Please check the same & do the needful. | 11,614 | 5 | 2 | Closed | Nithya K | data has stuck in the queue | Product | Data Correction | null | Workflow | null | null | 2021-03-30T09:26:31+05:30 | 2021-03-30T14:05:27+05:30 | nithya.kalaimani@cripumps.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, As discussed over through the phone call, checked the same, mentioned error has been rectified. |
1,545 | Initiated "HR Activity" clearance to below employee, the activity is showing as pending with CCS00364 but in approver (CCS00364) form it is not reflected. Please check the same & rectify it. | 11,615 | 5 | 2 | Closed | Nithya K | removed the queue data for the mentioned employee | Product | Data Correction | null | Separation Management | null | null | 2021-03-30T09:32:46+05:30 | 2021-03-30T14:05:47+05:30 | nithya.kalaimani@cripumps.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Employee ID - AAW01144, As discussed over through the phone call, checked the same, mentioned error has been rectified. |
1,546 | Dear Team, Kindly reset the password for below employee mobile app password in a urgent basis. 1660032 Manjunath S | 11,616 | 5 | 4 | Closed | Antony Martin Depores | Password reset done | Product | Configuration | null | Employee Information | null | null | 2021-03-30T09:36:05+05:30 | 2021-04-14T09:48:43+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; wbx 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Antony, Based on your request, we have reset the password for the reported employee (1660032 ) to "adnet2008". During a check, the employee logged in today. Please request the employee to login with the default password. We request you to use the form "Password Generator" to generate a new password for employees. The email with credentials will trigger employees post generated the password. Regards Raghu.T |
1,547 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Below employees finance active owner is not yet changed and it was conveyed by washim that it's already been changed by him.Pls check it and resolve on priority. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Gyanamayee Swain Sent: Monday, March 22, 2021 10:34 AM To: Neelam M. Kasle <neelam.kasle@godrejagrovet.com> Subject: RE: Change the employee Finance active owner Done. Pls check and confirm. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Neelam M. Kasle Sent: Saturday, March 20, 2021 8:23 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: Change the employee Finance active owner Dear Gyan, Please change the below employee in adrenaline Finance active owner as per the below. EDP No Name of the employee Employee Clearance from Finance 301523 Mallikarjun R Amit Shimpi 301582 Sangamesh Kamatagi Amit Shimpi 334062 Mallik Sab Amit Shimpi 900462 Radhakrishnan R Amit Shimpi Regards, Neelam Kasle Human Resources ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,617 | 5 | 3 | Closed | Gyanamayee Swain | Backend Update on separation tables and Sep activity Tables | Product | Data Correction | null | Separation Management | null | null | 2021-03-30T09:36:07+05:30 | 2021-04-14T15:49:50+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee Swain, Noted on your query, we will connect shortly once we have scheduled the activity through Any desk and resolve the same. Regards Wasim, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi washim, I have checked and payroll manager is changed instead of Finance. You have changed payroll clearance details . pls change it on priority. @Gowtham, Pls intervene. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee Swain, With reference to our discussion, we have now updated the correct approver for Finance activity and corrected payroll activity approver as well and the same has been confirmed from your end, Regards Wasim, Yes. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I |
1,548 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Employee (890003^Khushal Singh Jena) was official tour for 26th March, hence could not punch IN or OUT for the date. However the attendance reminder received from attendance regularization says the employee has punch IN and Punch out (refer the trail mail). Kindly check and revert. [cid:image007.png@01D72547.AA835B40] [cid:image008.png@01D72547.AA835B40] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image009.png@01D72547.AA835B40]<https://www.bicworld.com/en> [cid:image010.png@01D72547.AA835B40] <https://www.linkedin.com/company/bic/> [cid:image011.png@01D72547.AA835B40] <https://www.youtube.com/user/bicbrand> [cid:image012.png@01D72547.AA835B40] <https://www.instagram.com/bic_group/> [cid:image013.png@01D72547.AA835B40] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: HR, Adrenalin Sent: 27 March 2021 00:02 To: Jeena, Khushal <khushal.jeena@bicworld.com<mailto:khushal.jeena@bicworld.com>> Subject: Attendance Reminder Importance: High Dear KHUSHAL SINGH JEENA, As per your attendance record, you were Absent on the following dates: EMPLOYEEID EMPLOYEE NAME ATTENDANCE DATE IN TIME OUT TIME TOTAL HOURS ATTENDANCE STATUS OU WORK LOCATION FUNCTION 890003 KHUSHAL SINGH JEENA 26-Mar-2021 16:30 18:00 01:30 Absent GROUP SUPPLY CHAIN BCI - CPP2 ENGINEERING Please note that attendance information is linked to your payroll. Kindly ensure that you regularize your attendance or apply for Leave and get it approved by your manager before Payroll cut-off date as per your attendance calendar to avoid leave balance deduction against PL and if applicable LOP. Attendance calendar for payroll is from 24th of previous month to 23rd of current month hence the payroll cut-off is kept as 23rd of the month. In case in the above table, you are marked absent for days after 23rd of the current month you are required to have the attendance/leave approved before 23rd of the next month. https://hrcloud.myadrenalin.com/Adrenalin/ Regards, BIC Cello HR *** This is a system generated email. Please do not reply to this email id. *** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,618 | 5 | 1 | Closed | Sonali | leave clarification | Product | Clarification | null | Employee Information | null | null | 2021-03-30T09:36:54+05:30 | 2021-04-14T11:49:40+05:30 | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | amlesh.saroj@bicworld.com | null | null | Clarification | Hi Sonali, For the below query, We will check this concern and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, The reported employee raised permission on 26 Mar 2021 after he cancels leave permission 27 mar 2021,So the below mail trigged on. Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Thank you Vijay. Closing the ticket. [cid:image001.png@01D7258E.AFCF2150] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D7258E.AFCF2150]<https://www.bicworld.com/en> [cid:image003.png@01D7258E.AFCF2150] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D7258E.AFCF2150] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D7258E.AFCF2150] <https://www.instagram.com/bic_group/> [cid:image006.png@01D7258E.AFCF2150] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. , Thank you, It is resolved. Closing the ticket. [cid:image001.png@01D72D39.88D8BBD0] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D72D39.88D8BBD0]<https://www.bicworld.com/en> [cid:image003.png@01D72D39.88D8BBD0] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D72D39.88D8BBD0] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D72D39.88D8BBD0] <https://www.instagram.com/bic_group/> [cid:image006.png@01D72D39.88D8BBD0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. |
1,549 | I have entered wrong value by mistake , now i am not able to correct the value | 11,619 | 5 | 3 | Closed | Divya N | Loan has been closed from back end because employee paid amount in offline | Product | Data Correction | null | Loans | null | null | 2021-03-30T09:40:00+05:30 | 2021-04-14T12:50:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, Please join the below session link. https://fastsupport.gotoassist.com/246833601 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, As discussed over the phone, we understood that since the employee has paid the amount offline you don't want to show that amount in Payslip. Hence we have updated the amount as 0 for the Mar payroll and also closed the respective loan in system. Kindly do schedule the new loan in system for the remaining amount to be deducted from employee. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,550 | Emp#003537 - Ananda Kumar A has applied for 2 days (From 21 to 22 Mar 2021) leave but while approving message "But on recalculation it's 3 days and as there might be change in leave rules" Emp#003859 - Madurai J has raised leave for 1 day (05 Mar 2021) but it is displaying Total No Of Leave days as 2 | 11,620 | 5 | 3 | Closed | Chittibabu M | intervening weekly off is set as yes | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-30T09:57:12+05:30 | 2021-04-14T16:49:28+05:30 | chittibabu.m@gmpens.in | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, As per the query , We have understood that there is error in leave request approval. We will check the query and update you the status. Kohima Gopi, Hi Chittibabu M, As per your confirmation, We have understood that values is able to raise leave request .Kindly update us in case of clarification., Hi Chittibabu M, As discussed over the phone, the employee 03537 has raised leave on 19th Mar 2021 and it got approved. Then 20th Mar is the Weekly Off and the employee raised the leave for 21st and 22nd Mar 2021. Since the intervening Weekly Off is set as Yes, the system will take 20th Mar 2021 also in consideration for deducting the leaves. i.e., the reason the validation message is occurring. As explained above the employee 03589 has raised leave on 07th Mar 2021 and 08th Mar 2021 and it got approved. Then 06th Mar is the Weekly Off and the employee raised the leave for 05th Mar 2021. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, We understood that it's because the user has applied the leave affecting intervening weekly off. So you can close this ticket. |
1,551 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check as attached employees are not coming in this report. Report - PMS Goals Summary Matrix Report_611 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,621 | 5 | 3 | Closed | Jatinder Kumar Sharma | PMS report code correction (RPT_DV_GOAL_SUMMARY_TEST611) | Customization | Data Correction | null | Customization Reports | null | null | 2021-03-30T10:19:10+05:30 | 2021-04-14T13:48:55+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that for the reported employees, we had done the Mid Appraisal data clean up based on your request, hence for those employees, in the report PMS GOALS SUMMARY MATRIX REPORT 611, the MID APPRAISAL data will be the FINAL APPRAISAL data. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, As discussed, please check as data in fields like achievements not coming. Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, The reported query has been rectified through the database with code level changes through the database, please check the same from your end and share us your feedback. Int Ref: RPT_DV_GOAL_SUMMARY_TEST611 Thanks & Regards, Mohamed Moosa A |
1,552 | error occur when we are deactivate mention employees. Record Resignation/Deactivation Already Has Been Initiate while trying to insert. Employee ID Separation Type Resignation Reason Authorised Signatory Resignation Letter Date Request Relieving Date Actual Relieving date End of Notice Period Comments Last Pay Date Last Working Day Retainer Salary Retainer Salary Release SEP_DACT_lblRecoSF Salary Hold Payment Advice Voluntary Resignation Upload Status 22131 RESIGNATION Personnel 26 Feb 2021 26 Feb 2021 26 Feb 2021 Other 26 Feb 2021 26 Feb 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 19933 RESIGNATION Other 14 Mar 2021 14 Mar 2021 14 Mar 2021 Other 14 Mar 2021 14 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 20638 RESIGNATION Better Opportunity 17 Feb 2021 16 Mar 2021 16 Mar 2021 Other 16 Mar 2021 16 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 19245 RESIGNATION Other 18 Feb 2021 18 Mar 2021 18 Mar 2021 Other 18 Mar 2021 18 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 20258 RESIGNATION Other 04 Mar 2021 18 Mar 2021 18 Mar 2021 Other 18 Mar 2021 18 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 19780 RESIGNATION Other 13 Feb 2021 15 Mar 2021 15 Mar 2021 Other 15 Mar 2021 15 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 17297 RESIGNATION Other 17 Mar 2021 17 Mar 2021 17 Mar 2021 Other 17 Mar 2021 17 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 21292 RESIGNATION Better Opportunity 13 Feb 2021 15 Feb 2021 15 Feb 2021 Other 15 Feb 2021 15 Feb 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 17759 RESIGNATION Other 02 Feb 2021 26 Feb 2021 26 Feb 2021 Other 26 Feb 2021 26 Feb 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 19928 RESIGNATION Other 03 Mar 2021 18 Mar 2021 18 Mar 2021 Other 18 Mar 2021 18 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 22360 RESIGNATION Other 18 Mar 2021 19 Mar 2021 19 Mar 2021 Other 19 Mar 2021 19 Mar 2021 0 No Hold Normal Yes Reportees found for the employee. Reassign the reportees and do the reprocess while trying to insert clearance activity issue 21094 RESIGNATION Other 05 Mar 2021 08 Mar 2021 08 Mar 2021 Other 08 Mar 2021 08 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 16839 RESIGNATION Other 10 Mar 2021 11 Mar 2021 11 Mar 2021 Other 11 Mar 2021 11 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 21605 RESIGNATION Other 05 Mar 2021 11 Mar 2021 11 Mar 2021 Other 11 Mar 2021 11 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 21093 RESIGNATION Other 12 Mar 2021 12 Mar 2021 12 Mar 2021 Other 12 Mar 2021 12 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 16376 RESIGNATION Better Opportunity 18 Feb 2021 18 Mar 2021 18 Mar 2021 Other 18 Mar 2021 18 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 22353 RESIGNATION Other 10 Mar 2021 20 Mar 2021 20 Mar 2021 Other 20 Mar 2021 20 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue | 11,622 | 5 | 2 | Closed | Sandeep Jangid | Approve the triggered activities to do the employee deactivation | Product | Clarification | null | Separation Management | null | null | 2021-03-30T10:20:31+05:30 | 2021-03-30T17:28:53+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandeep Jangid, Based on your concern, error occur when we are deactivate mention employees. Record Resignation/Deactivation Already Has Been Initiate while trying to insert. we will check and update you the same., Hi Sandeep Jangid, As we have checked that, The triggered activities are pending with the approver, Please inform to concern approver to approve and complete this activities for the mentioned employees, after that please do the Final closure to deactivate this employees. Hence, The query has been resolved. |
1,553 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, 890852-Kiran Roy left on 26-Feb-21, but still her tax is getting deducted for March 2021 in Horizontal Tax Computation report, how this is possible?? Please check ASAP. Regards Harsha J This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,623 | 5 | 1 | Closed | Sonali | data correction | Product | Data Correction | null | Tax | null | null | 2021-03-30T10:40:44+05:30 | 2021-04-15T19:48:32+05:30 | srujana.m@myadrenalin.com, ashok.gaikwad@bicworld.com, ask.adrenalin@myadrenalin.com | null | srujana.m@myadrenalin.com, ashok.gaikwad@bicworld.com | null | null | Clarification | Hi Sonali, For the below query, We have understood tax getting calculate the below-mentioned employee, Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have found and resolved the issue from our end, Now your end takes the "Horizontal Tax Computation" report of the reported employee, not visible. Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Team, We have confirmed settlement of Kiran Roy, but her name is not reflecting in pay register now. Please check: Note: Do not run pay process as we have released the salary for March month already. Regards Harsha J [cid:image001.png@01D7264B.D3259FE0] , Hi Harsha, As discussed over the call,thebelow employee your confirmation based we have unsettlement data to backend,Again your end confirmaed data after check the salary register report and share feedback. Thanks and Regards Vijayakumar k, Issue resolved. Thanks |
1,554 | For March 2021 payroll month, system has deducted leave for third late mark employees as well as also given LOP for those days in payroll integration. | 11,624 | 5 | 4 | Closed | Vicky Shah | procedure optimized | Product | Patch Deployment | null | Salary | null | null | 2021-03-30T10:51:07+05:30 | 2021-04-27T11:23:14+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Vicky, As discussed over the call, we will have shared the zoom connectivity to analyze the concern raised on "LOP being deducted during HRMS Payroll integration post leave deduction for those days". Thanks and Regards, Dhivya . V, Dear Vicky, We have shared the list of employees for whom leave as well as LOP is being deducted, and this occurred since the 'Leave Attendance debit scheduler' got failed in few minutes. Currently we have shared the list of employees for your reference. With reference to scheduler timings, and optimization to avoid this in future, we have forwarded our findings and observations with the internal team, please provide us sometime, we will update you at the earliest. Thanks and Regards, Dhivya . V, Dear Vicky, As discussed with you over the call, we have deployed indexes for the respective tables, however please provide us sometime, we will optimize the procedure and deploy the same. Thanks and Regards, Dhivya . V, Dear Vicky, Request you to please connect UAT database based on your convenient timings, hence accordingly we will deploy the procedure in UAT and verify and move the same to Live. Thanks and Regards, Dhivya . V, Hi Vicky Shah, As discussed over the call , we have deployed the procedure in the UAT and verified by executing the same without error. Post this, we have moved the procedure to live. Please verify after 21stApril and let us know in case of any queries. Note : We have not done any logical changes, we have only optimized the procedure. Thanks and Regards, Dhivya . V |
1,555 | for February 2021, Jaipur unit PE paygroup staffs payslip showing wrongly. | 11,625 | 5 | 4 | Closed | Kalyani | data has been processed and uploaded in system | Product | Data Correction | null | Salary | null | null | 2021-03-30T10:53:49+05:30 | 2021-04-14T13:48:56+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Kalyani, As per the reported query, we understood that the payslip is showing wrong amount. Please provide us sometimes,we will schedule the session and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Kalyani, Please join the below session link. https://fastsupport.gotoassist.com/254738679 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Kalyani, As discussed over the phone, we understood that the component has been reflecting twice in system. We found that the data was available in the Processed data due to which it has reflected twice. Post removing the same, the payslip is reflecting with the single components. It has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, Yes, now fine. Thanks Regards kalyani |
1,556 | Hi, When we run the pay process it is not running. Today we have to upload our payroll. Please look at it as urgent. Regards, Subhendu | 11,626 | 5 | 4 | Closed | Subhendu China | SQL Server Agent was not stopped hence the mentioned issue occurred. we have restarted the same and now the issue has been resolved | Product | Clarification | null | Salary | null | null | 2021-03-30T11:39:16+05:30 | 2021-04-05T11:08:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhendu China, As we have checked, the SQL Server Agent was not stopped hence the mentioned issue occurred. we have restarted the same and now the issue has been resolved and the same has been confirmed form your end. Regards, Veerapandian R |
1,557 | Hi Team, We see a entry in forms pending for your approval in MM017565 ^ Jitender Kumar, but are not able to view the details. Please look into it. Thanks, Ansu Singh | 11,627 | 5 | 3 | Closed | Ansu Singh | duplicate entry occurs due to double submit | Product | Data Correction | null | Goal Management | null | null | 2021-03-30T11:56:36+05:30 | 2021-03-30T14:12:49+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that forms pending for your approval count is showing but transaction is not reflecting. During the check we have found that duplicate entries are reflecting due double submit. We have removed the same from the backend and the same has been conveyed over the phone call. Please check and feel free to reach us further clarification . Thanks & Regards, Greeshma |
1,558 | Hi Team, Request you to update the tax for attached list of employees from backend. The tax updated should not appear in paysheet and reflect only in ITCS tax deducted till date column. For any qiaries contac Rajesh : 9108025503 | 11,628 | 5 | 4 | Closed | Mirza Abbas | Gross Pay IT | Product | Clarification | null | Payroll Setup | null | null | 2021-03-30T12:03:01+05:30 | 2021-04-08T12:04:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, We have taken the call with Mr. Rajesh, we understood that Stock option and Sweat Equity Plans should not shown in the payslip and it should reflect under the Tax Computation sheet. In component form, the show in payslip is untick so it will not reflect in payslip and it will reflecting in Tax sheet because Gross Pay IT option is ticked. Kindly check and confirm the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Please close the ticket. Issue resolved. |
1,559 | Hi Team, Below employee is not able to access to adrenalin tool. please check and help. Attached the email for your reference. Regards, Banu Simon | 11,629 | 5 | 3 | Closed | Banu Simon | the account has unlocked after the mentioned timings in system | Product | Clarification | null | Application Access Management | null | null | 2021-03-30T12:15:24+05:30 | 2021-04-14T13:48:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0 seen_articles: "[\"44001782157\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, As discussed over the phone, the user account has been locked till 26th mar 2021 14:16 after that it will be automatically unlocked. Kindly check the same with the employee and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,560 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Address for new joiners are not coming correct, pls call to discuss on urgent basis. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,630 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarifications | Product | Clarification | null | Employee Information | null | null | 2021-03-30T12:45:20+05:30 | 2021-04-22T12:49:06+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the reported query and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, We are working on the reported query, will update the status on ticket id 11811 Thanks & Regards, Mohamed Moosa A |
1,561 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls confirm. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Tuesday, March 30, 2021 10:19 AM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: PMS Goals Summary Matrix Report_611 Pls check as attached employees are not coming in this report. Report - PMS Goals Summary Matrix Report_611 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,631 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Customization | Clarification | null | Customization Reports | null | null | 2021-03-30T12:45:44+05:30 | 2021-04-14T13:49:00+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status on TICKET : 11621 Thanks & Regards, Mohamed Moosa A |
1,562 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] We are again facing issues with leaves configuration..this needs to be resolved with a permanent fix. Regards, Amit Sangha [cid:image8a3546.PNG@4c09cd99.49a1c8c4]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageb7cbe2.PNG@65c9ef5c.44aa907d]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8f998d.JPG@78ec6570.458daefa]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Elton Dasilva Sent: Monday, March 29, 2021 9:17 AM To: Amit Sangha Cc: Iman Adam Subject: FW: Maternity leave request (adrenaline) Hi Amit, FYA [cid:image002.png@01D72557.849E7A80]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image003.png@01D72557.849E7A80]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image004.jpg@01D72557.849E7A80]<http://www.abaninvestment.com> From: Iman Adam [mailto:Iman.Adam@cns-me.com] Sent: Sunday, March 28, 2021 7:16 PM To: Praveenkumar Charamparampil Thankappan <Praveenkumar.Thankappan@abaninvestment.com<mailto:Praveenkumar.Thankappan@abaninvestment.com>> Cc: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Subject: FW: Maternity leave request (adrenaline) Hello Praveen, Did Adrenaline get back to you on the below? More employees are facing this now. Please advise. Regards, Iman Adam From: Noha ElSayed Sent: Sunday, March 28, 2021 7:14 PM To: Iman Adam <Iman.Adam@cns-me.com<mailto:Iman.Adam@cns-me.com>> Subject: Maternity leave request (adrenaline) Hi Iman, Hope you are doing well. I was trying to apply for a maternity leave on the system but I found 0 balance. Please note that it was showing [45 days] when I checked one month ago. Please advise how to proceed [cid:image005.png@01D72557.849E7A80] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,632 | 5 | 1 | Closed | Amit Sangha | Configuration incorrect | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-30T12:56:37+05:30 | 2021-05-11T15:49:29+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com, elton.dasilva@abaninvestment.com, amit.sangha@abaninvestment.com, bharath.p@myadrenalin.com, charanraj.s@myadrenalin.com, prameela.f@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com, elton.dasilva@abaninvestment.com, amit.sangha@abaninvestment.com, bharath.p@myadrenalin.com, charanraj.s@myadrenalin.com, prameela.f@myadrenalin.com | elton.dasilva@abaninvestment.com | null | null | Clarification | Hi Amit Sangha, We will validate the reported query on Maternity Leave and its configuration. We will do our analysis on the leave balance issue for the ML leave type. Regards, Venkateshwaran Manager - Adrenalin Support, Hi Amit, Last week we changed the Leave configuration in order to correct the double credits in future. Changed configuration is correct and going forward new joiners credits on their confirmation will be fine. But few old employees who already recorded with wrong leave credit log, system executed the credit scheduler based on the old log settings. Below is one of such case, now we have corrected all the impacted cases, you can check out the same. Sincere apologies for the inconvenience caused. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Hi Saravanan, Again we found incorrect leave balances in the system, what is the reason for these repeated errors..this is not only frustrating to see the system not being able to track even leave balances properly and despite repeated assurances and confirmation that the issue would not be repeated: Employee ID Employee Name Leave Type Opening Balance Credit Debit Closing Balance 5102 Jurgen Arien Joman AL22U:Annual Leave 14.61 22 0 36.61 5102 Jurgen Arien Joman BIUAE:Bereavement - Immediate Relative 0 5 0 5 5102 Jurgen Arien Joman EUUAE:Education Leave 5 5 0 10 5102 Jurgen Arien Joman MRUAE:Marriage Leave 0 3 0 3 5102 Jurgen Arien Joman PLUAE:Paternity Leave 5 5 0 10 5102 Jurgen Arien Joman SLUAE:Sick Leave 0 15 0 15 5355 Mohamed Rami Saber Al Makhzoumi AL22U:Annual Leave 5.53 22 1.51 26.02 5355 Mohamed Rami Saber Al Makhzoumi BIUAE:Bereavement - Immediate Relative -5 10 0 5 5355 Mohamed Rami Saber Al Makhzoumi EUUAE:Education Leave 5 5 0 10 5355 Mohamed Rami Saber Al Makhzoumi MRUAE:Marriage Leave 0 3 0 3 5355 Mohamed Rami Saber Al Makhzoumi PLUAE:Paternity Leave 5 5 0 10 5355 Mohamed Rami Saber Al Makhzoumi SLUAE:Sick Leave 0 15 0 15 5355 Mohamed Rami Saber Al Makhzoumi UPUAE:Unpaid Leave 0 0 25 -25 Regards, Amit Sangha [cid:imageeb1312.PNG@5c6472a2.41a601d3]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image3b7600.PNG@5a331dbb.468634d4]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee8a935.JPG@d4457428.44b34c7e]<http://www.abaninvestment.com> , Hi Amit, Error is with the Paternity Leave type not the subject Maternity Leave, Paternity leave as the old set up only that's why there is a error. We will correct the Paternity and Education Leaves configuration and share you the status shortly. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
1,563 | Employees are applying Salary Advance for existing advance even Salary Advance Multiple configuration is marked as No And IFSC Code is Mandatory even if we do not update any value in this field also accepting | 11,633 | 5 | 3 | Closed | Vidyasagar | currently there is no option however it will be taken as CR post confirmation | Customization | Configuration | null | Loans | null | null | 2021-03-30T13:07:16+05:30 | 2021-04-15T20:48:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Vidyasagar, We will analyze the concern raised on user is able to raise Salary Advance request even when existing request is still in process. Also as discussed with you, post verification in UAT, we have deployed a DLL which was addressed earlier for Reset button, hope that may have caused the discrepancy. We will rollback the respective DLL and update you, please provide us few minutes. Thanks and Regards, Dhivya . V, Dear Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. Kindly confirm to proceed further. Thanks and Regards, Dhivya . V, Dear Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. Kindly confirm to proceed further. Also since we didn't receive any confirmation to proceed further and this option is currently not available in Product and it would take sometime to incorporate the same in customization code, updating the priority of ticket. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. Kindly confirm to proceed further. Also since we didn't receive any confirmation to proceed further and this option is currently not available in Product and it would take sometime to incorporate the same in customization code, updating the priority of ticket. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. Kindly confirm to proceed further. Also since we didn't receive any confirmation to proceed further and this option is currently not available in Product and it would take sometime to incorporate the same in customization code, updating the priority of ticket. Note : Since we didn't receive any update, we are updating the status of the ticket, request you to please provide your confirmation, so that we will route it through mail to the internal team and get it done. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. Kindly confirm to proceed further. Also since we didn't receive any confirmation to proceed further and this option is currently not available in Product and it would take sometime to incorporate the same in customization code, updating the priority of ticket. Note : Since we didn't receive any update, we are updating the status of the ticket, request you to please provide your confirmation, so that we will route it through mail to the internal team and get it done. Thanks and Regards, Dhivya . V |
1,564 | Dear Team had tried to create a new report from I report but Facing Error requesting you Support for the Same | 11,634 | 5 | 4 | Closed | Vinoth Kumar | ireporter creation done | Product | Clarification | null | Setup Reports | null | null | 2021-03-30T13:41:20+05:30 | 2021-05-14T14:49:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vinoth Kumar, As discussed over the phone, we have taken the session and guided you for creating the ireporter designer in the system. Hence closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Still Facing same error, Hi Vinoth Kumar, This ticket has been created for guiding you to create the ireporter designer. Kindly raise new ticket for another queries. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,565 | In forms pending for Approval, employee Nilesh Chonkar - C152031 can see 1 separation activity is pending for approval. However when he clicks on it then it says No records found | 11,635 | 5 | 2 | Closed | Esha Patil Padwal | Data issue | Product | Data Correction | null | Separation Management | null | null | 2021-03-30T14:09:34+05:30 | 2021-04-07T23:09:35+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Esha Patil Padwal, Thanks for sharing your queries on fresh desk. We will check transactional data at the employee record and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, As the employee is "In-active" in the application during the year of 2019, hence we removed the activities from the respective approval page. This has been verified at our end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi, This is resolved. Thank you. |
1,566 | Hi, Employee Shalini's Adrenalin Max app is locked and she is unable to login. Request you to assist | 11,636 | 5 | 3 | Closed | Esha Patil Padwal | Data correction due to app gets lock | Product | Data Correction | null | null | null | null | 2021-03-30T14:23:18+05:30 | 2021-04-19T19:56:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Esha Patil Padwal, As reported query says, mobile app has been locked for an employee, hence we will get connect from our end and check the employees data and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, We have unlocked the device for the below reported employee. Kindly ask the user to open to the Mobile App and directly click on the "Forgot Password" so that random number will be received to the employees mail id. Use that random number and ask the user to login. Note: Do not try the old known password. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
1,567 | Enclosed a list for your reference. For this list, City is wrongly mapped in the Adrenalin. I have mentioned the correct City in the attachment. Please do the changes | 11,637 | 5 | 3 | Closed | Albert D | City updated | Product | Data Correction | null | Job Structure | null | null | 2021-03-30T14:30:27+05:30 | 2021-04-14T18:49:01+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As per the reported query, we understood that the city changes needs to be done. We will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Albert D, City have been updated as per your request ,Kindly check the same and update us in case of clarification. |
1,568 | Dear team, Please find the attached Screenshot and check. | 11,638 | 5 | 3 | Closed | Tirupathiraju | we observed procedure was recently changed hence moved from apl to ahel | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-03-30T14:31:56+05:30 | 2021-04-05T17:51:33+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupathiraju, We will analyze the concern raised on unable to extract the "Leave Balance report" and share the updates with you. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Request you to please provide the database access to analyze the concern reported on Leave. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Request you to please verify the report now and let us know your feedback. Thanks and Regards, Dhivya . V, But it's unable to export to excel.Please check all reports.We need to export to excell, Hi Tirupathiraju, The complete PF balance report is getting displayed and exported in excel, please verify from your end and let us know. Note : Post analysis, we understood that the Web App pool tagged to Adrenalin had "Network Service" as Identity in the Settings, which we have changed to App pool identity and in Also in IIS-> Adrenalin-> Authentication we have tagged App pool identity instead of Adrenalin Thanks and Regards, Dhivya . V, Hi Divya, Now i can able to download in excel. Regards Tirupathi Raju |
1,569 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-I cant access this report…can you please resolve it as I have been asking for this report for my appraisal work. Regards, Amit [cid:image97ebc2.PNG@d7da2aa8.4dbbb6d0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image8cdab9.PNG@3852fc72.4a8a168b]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8ac1cb.JPG@6dfc2393.40aeb21c]<http://www.abaninvestment.com> From: Amit Sangha Sent: Monday, March 15, 2021 5:11 PM To: Saravanan Mani Subject: RE: CTC History I cant access this report.. Also do we have any payroll dashboard report in Adrenalin (summary of processed payroll by OU for selected period…any other summary reports)? Example: March 2021 Aban 1M GCG 1.5 M Total XXX Regards, Amit Sangha [cid:image001.png@01D72564.D8148620]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D72564.D8148620]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D72564.D8148620]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com] Sent: 15 March 2021 14:10 To: Amit Sangha Subject: CTC History Hi Amit, As discussed, we have created new report to view the CTC history information for all the employees. Report Name : CTC History Report latest Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,639 | 5 | 1 | Closed | Amit Sangha | access has been provided | Product | Configuration | null | Salary | null | null | 2021-03-30T14:32:00+05:30 | 2021-05-11T15:49:30+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, venkateswaran.c@myadrenalin.com | null | null | Clarification | null |
1,570 | For the enclosed LOP cases, PF Computation is wrong. Kindly check it. | 11,640 | 4 | 4 | Resolved | Albert D | in SP_HRMS_integ intergartion is failed once corrected now LOP is integrated after doing pay process again PF is calculated properly | Product | Patch Deployment | null | Pay process | null | null | 2021-03-30T14:43:45+05:30 | 2021-03-31T11:38:54+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As per the query , We have understood that for this PF is not calculated for all the employees who have LOP. We are working on this query ,Will check the query and update you the status., Hi Albert D, As informed , LOP haven't updated properly in system while doing pay process so PF is not calculated based on the LOP . We have identified the issue and provided the fix for this also made the LOP integrated. Kindly check the same and update us in case of clarification. |
1,571 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Need to change active owner through manage prole player. Need to assign the same mapping to other active owner. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,641 | 5 | 3 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Separation Management | null | null | 2021-03-30T16:42:57+05:30 | 2021-04-14T17:49:37+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee, We have guided over remote session on the required mapping and it has been done successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,572 | Dear Tea, Pl find below screenshot where employee (22303) having band B1 is having 15k eligibility instead of 25k asper the configuration. Kindly share RCA & fix this from backend. | 11,642 | 5 | 3 | Closed | Madan Mohan | reimbursement eligibility value is not changed. | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-03-30T16:56:37+05:30 | 2021-04-14T20:51:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11560, Hi Madan Mohan, As per our observation, the employee grade has been changed effective from 29 jan 2021. We will check the history of the transactions and will check the case. We will keep you posted on the same. Thanks, Sumithra. Sumithra Ramasamy, YES. THANKS , Pl close |
1,573 | In the final settlement sheet of Mr. Chandrakumar we are getting incorrect calculation on Leave encashment for Settlement. We have uploaded Rs. 280133/- through "Salary upload-variable, but in the F&F calculation sheet its reflecting Rs. 263142/- Screen shot and F&F sheet attached for your reference. Please check and do the needful. | 11,643 | 5 | 4 | Closed | Pradeep Kumar Swain | Provided the clarification | Product | Clarification | null | Salary | null | null | 2021-03-30T17:18:32+05:30 | 2021-03-31T09:47:31+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, For Leave encashment, The adjustment amount should be given through the same form "Settlement Entry" under the tab "Pre settlement". We have done the adjustment and attached the screenshot for your reference. Please check and confirm the same. Regards, Amudhan K, Hi Amudhan, But this never happened before, it used to take the entire uploaded amount. Anyway henceforth we shall enter the amount in ""Pre settlement" tab itself. Also please let me know, can we enter the entire amount in "Pre settlement" tab or only the difference amount after uploading through "Salary upload-variable". regards, Pradeep, Hi Pradeep Kumar Swain, Please enter the difference amount as per the attached screenshot in the previous response. Let us know if you have any concerns. Regards, Amudhan K, Dear Amudhan, Noted, Thank you. Regards, Pradeep |
1,574 | Please let us know from which part of contact number filed is taken for the view BDA_VIEW_EMPLOYEE | 11,644 | 5 | 3 | Closed | Senthil kumar M S | taken the OCntact details from work mobile number . Made field as mandatory | Product | Clarification | null | Job Data | null | null | 2021-03-30T17:29:22+05:30 | 2021-04-16T11:50:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Attachments for reference, Hi Senthil kumar M S, As per the query ,We have understood that employee contact number is provided we will check that which part of contact number filed is taken for the view BDA_VIEW_EMPLOYEE, Hi Senthil kumar M S, As per the query ,We have verified the View BDA_VIEW_EMPLOYEE it will fetch the employee Mobile number from the field WORK MOBILE NUMBER of Contact Details form. In order to make sure all the employee fill this field WORK MOBILE NUMBER field is made mandatory . SO that employee cannot submit form without filling it. Requesting you to inform all the employee to fill this and take the detaisl to get exact mobile number. Please update us in case of clarification. |
1,575 | We require an intimation from HRIS system in all cases as soon resignation is recorded by end user in system to below users / ids for de-provisioning process. | 11,645 | 5 | 2 | Closed | Vasudev Tyagi | Clarification provided over the workflow defined | Product | Configuration | null | Separation | null | null | 2021-03-30T17:35:37+05:30 | 2021-05-01T12:49:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. Regards, Veerapandian R, Hi Vasudev Tyagi, As discussed over the call, There is already workflow defined for resignation pullback and the same has been confirmed from your end. Regards, Veerapandian R |
1,576 | For 116807, no due is pending with any of the due clearance activity owner but in the final closure form it shows "Transaction is pending for approval". For 109804, it says due clearance is pending with 101099, but it is not showing in the activity owner's ID. Kindly resolve both the issues | 11,646 | 5 | 4 | Closed | Albert D | failed transaction | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-30T18:17:46+05:30 | 2021-04-16T15:51:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, We have taken session and working on this query. Please provide us some time we will update you the status. Kohima Gopi, Hi Albert D, As per your requet ,We have verified the final Closure Approval of Employee 116807 , data is moved to failed transaction once we reprocessed teh Record it have been processed properly and final closure got approved.Kindly check the same and update us in case of clarification. Kohima Gopi |
1,577 | Hi, NDC is reflecting twice for Sakshi Shania_10190 in Sahil Samant's_6564 "forms pending for your approval" form. Please check and rectify the same asap. | 11,647 | 5 | 2 | Closed | Rashmi Deshpande | duplicate trigger to activity owner for same employee, cleared data from backend | Product | Data Correction | null | Separation Management | null | null | 2021-03-30T18:30:20+05:30 | 2021-03-31T09:17:19+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, As informed, we have cleared the duplicate clearance which was pending with activity owner. Please check now now and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thanks. |
1,578 | Hi, Please delete below mentioned Letter Types from "Document Designer - Open Active" category. Note: We don't want to make them Inactive. We want to permanently delete them from the system. Appointment Letter Benefit Letter Brand Compliance Letter – Central - AND Brand Compliance Letter – Central – Global Desi Brand Compliance Letter – Lifestyle - AND Brand Compliance Letter – Lifestyle – Global Desi Brand Compliance Letter – Pantaloons - AND Brand Compliance Letter – Pantaloons – Global Desi Critical Incident Record Data Change Employee Promotion Employment Certificate EOSS Fixed Term Contract Letter Exit Interview Experience Letter Increment Letter Letter for Address Proof Letter for Date of Birth Proof Offer Letter Pre-Joining Letter Relieving Letter Role Alignment Letter Training Certificate | 11,648 | 5 | 3 | Closed | Rashmi Deshpande | Removed from letter master table, took a safe table before removing | Product | Service Request | null | Setup HRMS | null | null | 2021-03-30T18:49:52+05:30 | 2021-03-31T13:55:44+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, Please join the below link to check on the feasibility of deletion of requested letter types. https://us02web.zoom.us/j/85851367404?pwd=VVh1eW16RTVPVEp3MzNTRmNVMG0yUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi Deshpande, As requested, we have removed the letters except for the below-mentioned letters from the shared list. Data Change Employee Promotion Relieving Letter Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thanks. |
1,579 | Dear Jay, As discussed, Pranjal's (Emp.No.01319) resignation approval pending in Mr. Sudeep Narayan's (Emp.No.01146) Interface portal for his approval. Please move the request to Mr. Abbas's (Emp.No. 01472) interface portal and confirm. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,649 | 5 | 1 | Closed | Sujatha | Actor update from backend | Product | Service Request | null | Separation Management | null | null | 2021-03-30T18:53:14+05:30 | 2021-04-15T11:34:04+05:30 | null | null | null | null | null | Service Request | Hi Sujatha, As discussed we have moved the resignation pending approval to the mentioned approver. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks and noted. Regards, Sujatha , The same has been resolved. Thanks. Regards, Sujatha , Dear Jay, The same has been resolved. Regards, Sujatha , The below query has been closed. Regards, Sujatha |
1,580 | Hi Team, Please confirm if we can change the notice period from 15days to 90days for these department (IT and Finance) of the candidate during probation period. Please confirm if this input can be auto captured. Regards, Banu Simon | 11,650 | 4 | 2 | Resolved | Banu Simon | position wise suggested | Product | Clarification | null | Manage Employees | null | null | 2021-03-30T19:04:16+05:30 | 2021-03-31T10:34:41+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, We need some clarifications on the reported query. Hence we will schedule the call at 11:00AM to discuss on the notice days change in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Banu Simon, As discussed over the phone, we can set the notice period based on the employee position or grade wise in system. We have suggested you to create the new position for IT and finance team in system and define the notice period for probationer and confirmed employees in system. Kindly check the same from your end, and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,581 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sumithra & Siva, As discussed, I have checked the leave yearend report. Please find below our remarks: Leave Type Remarks Casual leave CL balance reflecting correctly Contractor Privilege Leave As per consultant contract, PL can neither be accumulated nor encashed. Hence; please make Truncate option yes for CPL Intern Privilege Leave I will check and update whether carry forward is applicable for Interns Privilege leave Kindly check cases highlighted in yellow colour and also check cases where PL balance is above 90 days Probationer PL Kindly check cases highlighted in yellow colour Sick leave SL Provisional Balance should be restricted to 50 days CL credit configuration CL credit to be changed to 12 days w.e.f 01-Apr-2021 SL credit configuration SL credit to be changed to 12 days w.e.f 01-Apr-2021 PL/ PPL credit configuration PL/ PPL credit to be changed to 2 days w.e.f 02-Apr-2021 PFA herewith leave yearend report for your reference. Kindly make all the changes as highlighted in above table on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72596.8252B720] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,651 | 5 | 4 | Closed | Shweta Ghule Shankarrao | fn_lms_custom_leave_credit function code has been changed from credit value 0.83 to 0.86 for the employees joining on/before 15th of every month. | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-03-30T19:58:02+05:30 | 2021-04-15T20:48:12+05:30 | ask.adrenalin@myadrenalin.com, sivakumar.m@myadrenalin.com, sumithra.r@myadrenalin.com, deepa.nair@npci.org.in, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, sivakumar.m@myadrenalin.com, sumithra.r@myadrenalin.com, deepa.nair@npci.org.in, gowtham.n@myadrenalin.com | deepa.nair@npci.org.in | null | null | Change Request | Hi Shweta Ghule Shankarrao, We are working on the PL Leave types. Please confirm whether the carry forward is applicable for IPL or not. For Contract PL if truncation is set as yes, all the leaves will be lapsed for the employees. Last year, you have carried out this process manually through leave adjustment debit. Kindly provide confirmation on this. Thanks, Sumithra., Dear Shwetha, As discussed over the phone call, please connect with us to check once for the PL/PPL cases. Other leave types has been configured as per your request. Please reach me for any assistance. Thanks, Sumithra. Product Support. Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: sumithra.r@myadrenalin.com<mailto:sumithra.r@myadrenalin.com> | Ph: 044-30247425 | M: +91 7358276857 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Gowtham know about the quality of services provided by me. My manager can be contacted at gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please confirm whether the carry forward is applicable for IPL or not—Carry forward is not applicable for IPL. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72629.F403BFC0] , Hi, Please confirm whether the carry forward is applicable for IPL or not—Carry forward is not applicable for IPL. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72629.F403BFC0] , Dear Sumitra, PFA herewith leave yearend report working which we have done today. Kindly check the cases for PL & SL (highlighted in yellow, orange & green colour). Kindly revert on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72651.007FA210] , Hi Shweta Ghule Shankarrao, We have changed the custom validation SP to make the credit for all the employees who have joined within 15th of every month as 0.86 as per your request. We have got confirmation from your end that the 'Leave balance Report for the year' showing the results as per your requirement. You can reach me at 7358276857 for any assistance. Thanks, Sumithra., Thanks Sumithra for the support. Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D7266E.FF08E4F0] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Thanks Sumithra for the support. Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D7266E.FF08E4F0] |
1,582 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay While raising the Optional holiday, getting the error mail. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Ravindra Naling iRTM <ravindra.naling@intellectdesign.com> Date: Tue, Mar 30, 2021 at 4:53 PM Subject: Re: The Transaction Submitted in the form Leave RequestForB30 has Failed ( PRODUCT) To: L1HRMXSupport <l1hrmxsupport@intellectdesign.com> Cc: Balasubramaniam T iRTM <balasubramaniam.t@intellectdesign.com> Dear Team, Please check and revert. Best Regards RAVI Human Resources *Intellect Design Arena Limited * Silver Metropolis, 8th Floor, South Wing , Western Express Highway, Goregaon (E), Mumbai - 400 063, Tel: Board # 91 22 4202 9200, extn. 2219, VOIP - 73 2219 Mob : +91 7045764284 mail to : ravindra.naling@intellectdesign.com On Tue, Mar 30, 2021 at 4:33 PM Balasubramaniam T iRTM < balasubramaniam.t@intellectdesign.com> wrote: > Hi Ravindra, > > I am trying to update the OH for this friday, it is giving errors, kindly > do the needful. > > Thanks & Regards > T. Balasubramaniam > Mobile # 91-9962249914 > > > ---------- Forwarded message --------- > From: <hrms@intellectdesign.com> > Date: Tue, Mar 30, 2021 at 4:30 PM > Subject: The Transaction Submitted in the form Leave RequestForB30 has > Failed ( PRODUCT) > To: <balasubramaniam.t@intellectdesign.com> > > > Dear Associate > > The Transaction submitted in the Below form has failed > > Form Name: Leave Request > > ID : B30 > Name : Balasubramaniam THIYAGARAJAN > Error Message : Cannot insert the value NULL into column 'REASON', table > 'Adrenalin4_PR.dbo.LMS_LEAVE_TRANSACTION'; column does not allow nulls. > INSERT fails. > This is an autogenerated mail. Please do not reply to this. > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,652 | 5 | 1 | Closed | Balaji Damodaran | Clarification Provided | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-30T20:27:07+05:30 | 2021-04-16T20:50:13+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com | null | jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, balaji.damodaran@intellectdesign.com | null | null | Clarification | Hi Balaji Damodaran, We will check the above query regard to leave request issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that the employee has raised the OH for friday 02APR and the same has been approved the leave is reflecting in attendance calendar also. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,583 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] ++Shagufta Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D725A9.A6262F20] From: Shweta Ghule Sent: Tuesday, March 30, 2021 7:57 PM To: 'ask.adrenalin@myadrenalin.com'; 'Sivakumar.M'; 'sumithra.r@myadrenalin.com' Cc: Deepa Nair Subject: Leave year end report for FY 20-21 Importance: High Dear Sumithra & Siva, As discussed, I have checked the leave yearend report. Please find below our remarks: Leave Type Remarks Casual leave CL balance reflecting correctly Contractor Privilege Leave As per consultant contract, PL can neither be accumulated nor encashed. Hence; please make Truncate option yes for CPL Intern Privilege Leave I will check and update whether carry forward is applicable for Interns Privilege leave Kindly check cases highlighted in yellow colour and also check cases where PL balance is above 90 days Probationer PL Kindly check cases highlighted in yellow colour Sick leave SL Provisional Balance should be restricted to 50 days CL credit configuration CL credit to be changed to 12 days w.e.f 01-Apr-2021 SL credit configuration SL credit to be changed to 12 days w.e.f 01-Apr-2021 PL/ PPL credit configuration PL/ PPL credit to be changed to 2 days w.e.f 02-Apr-2021 PFA herewith leave yearend report for your reference. Kindly make all the changes as highlighted in above table on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D725A9.A6262F20] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,653 | 5 | 3 | Closed | Shweta Ghule Shankarrao | fn_lms_custom_leave_credit function code has been changed from credit value 0.83 to 0.86 for the employees joining on/before 15th of every month.
Customized report working checked for 1st time after 1 year end activity in system. All concerns fixed. | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-03-30T21:16:20+05:30 | 2021-04-23T23:49:22+05:30 | ask.adrenalin@myadrenalin.com, sivakumar.m@myadrenalin.com, sumithra.r@myadrenalin.com, shagufta.s@myadrenalin.com, deepa.nair@npci.org.in, gowtham.n@myadrenalin.com, gopalakrishnan.s@myadrenalin.com | ask.adrenalin@myadrenalin.com | deepa.nair@npci.org.in | null | null | Change Request | Hi Shweta Ghule Shankarrao, The credit configuration for both SL and CL has been changed. We have verified the report. We request you to check once and update. We are working on other leave types and we will provide you an update shortly. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, Truncation has been set for PL,IPL,CPL as per your request. The credit value for the new joinees has been changed in the custom leave validation function from 0.83 to 0.86 as per your request. You have verified the no of leaves to be credited in the 'Leave balance report for the year' and confirmed us on the same. Hence, we are configuring the truncation scheduler to run today and leave credit scheduler to run tomorrow. Please reach me at 7358276857 for any assitance. Thanks, Sumithra., Dear Sumithra, 1. Wrong mail for PL credit has got triggered to all employees. In subject line PL credit is mentioned and in the mail body details of SL has been mentioned. We will have to rectify this on priority. 2. CL carry over balance for last FY 20-21 is reflecting in the leave balance report 1501. As per our testing CL carryover balance was lapsed. 3. PL entitlement of 0.86 has not been credited. 4. For 23 employees PL carryover is balance is reflecting in negative. PFA herewith report for your reference. Also, attaching the leave yearend report which we have tested. Balances are not getting tallied as per leave year-end report. Also, in leave year-end report we could not check details for other leave type like comp-off, OD, ML & LOP. We need to check that today. Kindly check this on high priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CA.FA11F890] , Hi Sumitra, As discussed, please unmap leave request form from self-service group till we rectify the leave balances. Otherwise employees will start applying leaves in the system and it will be difficult to track the changes. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CD.648BBE70] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumitra, As discussed, please unmap leave request form from self-service group till we rectify the leave balances. Otherwise employees will start applying leaves in the system and it will be difficult to track the changes. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CD.648BBE70] , Hi Sumitra, Also, please unmap leave balance report 1501 & Leave balance report from self-service group till we rectify the leave balances. Kindly confirm once changes are done. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CE.D1FCC0C0] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumitra, Also, please unmap leave balance report 1501 & Leave balance report from self-service group till we rectify the leave balances. Kindly confirm once changes are done. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CE.D1FCC0C0] , Dear Sumitra, Few more observations: 1. For CPL & IPL ,carry forward units have not got truncated. 2. Also, there is issue with ML,OD, comp-off, WFH balance. Let us first resolve the issues relate to SL, PL & CL on high priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CF.CDA66980] , Dear Sumitra, I have checked the mail content builder form for leave credit configuration and the content is correctly configured. Please check why the leave name & leave credit units have got changed and share the root cause for all the below highlighted points. [cid:image003.jpg@01D726D3.D203AC50] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726D3.472E2380] , Dear Shwetha, In the screenshot given below of Leave credit notification, in Subject line "PL" is mentioned specifically and in mail body bookmark is used. This is the reason for mails triggering with Subject as PL and body as respective leave type. In subject line also, PL has to be removed and leave type bookmark must be used. We have checked the same in detail, all credit values are proper and there is no interchange. Also, all other points mentioned seems to be clarifications only and there are many mails failed due to Mail server error which has to be checked by your IT team. Will call you shortly to explain the same. Thanks, Sumithra. Product Support. Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: sumithra.r@myadrenalin.com<mailto:sumithra.r@myadrenalin.com> | Ph: 044-30247425 | M: +91 7358276857 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Gowtham know about the quality of services provided by me. My manager can be contacted at gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com>". ________________________________ , Hi Shweta, Dear Shwetha, As informed over call, the reported concerns are resolved permanently for OD, PL & CL. For Comp-off, it is a special leave type that has a request and then credit process on approval with validity for each comp-off. Comp-off cannot be referred to in this report as this is a report designed for regular leave types as per your requirement. For WFH, as highlighted to you by Gopal also earlier, there are many debits and back-end corrections that have happened which has led to data issues and the report cannot be used for this leave type. As a standard process, WFH is ideally tracked via Attendance Regularization. However, we understood the reason for choosing this leave-type approach. Also, as explained over call, there were many manual adjustment debits during pending approvals that have caused a negative opening balance. Apart from WFH & Comp-off, request you to check once from your end and confirm. Regret the inconvenience caused. Thank you for your patience. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Below ticket has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73206.E4618D70] |
1,584 | Dear support, Kindly check the financial year setting updated in ROOTS Environment. | 11,654 | 5 | 3 | Closed | ROOTS IT | FY Change done | Product | Patch Deployment | null | Payroll Setup | null | null | 2021-03-31T09:23:47+05:30 | 2021-05-04T13:49:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi ROOTS IT, As discussed over the phone, the financial year change will be done through patch deployment in system in the April month. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, We have not got any update on the reported query. Once the below mentioned prerequisites has been completed kindly re-open the ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear support, Both DB and App backup done . Kind information that we are not using tax components. Kindly change ESI dates through Application not by patch . It is our request, Hi ROOTS IT, Based on your request, we have changed the FY in the system and it is reflecting correct in the Global Parameters for ESI SLAB. The same has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,585 | Dear Team, we are trying to change notice period of employee it's change on our side but not show on employee side after correction. employee code - 14048, 19022 | 11,655 | 5 | 2 | Closed | Sandeep Jangid | clarification provided regarding notice period | Product | Clarification | null | Separation Management | null | null | 2021-03-31T09:47:36+05:30 | 2021-04-07T09:31:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11459, Hi Sandeep Jangid, Based on your concern regarding trying to change notice period of employee it's change on our side but not show on employee side after correction. we will check and update you the same., Hi Sandeep Jangid, Based on your concern, the mentioned employees resignation transactions are raised before the notice period changes, so that, the same changed notice period value is not reflecting. |
1,586 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Deepan, All the mentioned associates should have ONLY data upload option only. Regards, Radhakrishnan (RK) [cid:image003.png@01D7262C.00974890] From: Deepan Murugan <deepan.m@myadrenalin.com> Sent: 31 March, 2021 12:45 PM To: Radhakrishnan [RK] <rk@comquest-brunei.com> Cc: COMQUEST HR <hr@comquest-brunei.com>; Anish Samuel <Anish.S@myadrenalin.com>; Rameshkumar J <rameshkumar.j@myadrenalin.com> Subject: RE: Data Upload - Shift Roster l COMQUEST Hi, Can you please raise fresh desk ticket. We have given the access for all the employees, we have added 1033 employee in role and we have given full parameter rights. If required to limit the access navigate in "Manage role layer form" and remove the unwanted parameter in Shift Admin role. [cid:image004.png@01D7262C.00974890] Regards, Deepan.M +91-9940080856 [adrenalin] From: Radhakrishnan [RK] <rk@comquest-brunei.com<mailto:rk@comquest-brunei.com>> Sent: 31 March 2021 09:41 To: Deepan Murugan <deepan.m@myadrenalin.com<mailto:deepan.m@myadrenalin.com>>; Rameshkumar J <rameshkumar.j@myadrenalin.com<mailto:rameshkumar.j@myadrenalin.com>> Cc: COMQUEST HR <hr@comquest-brunei.com<mailto:hr@comquest-brunei.com>> Subject: RE: Data Upload - Shift Roster l COMQUEST [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] +IDs Emp No Employee Name 1019 MD ADRIANE BIN MD DINAINAH 1033 NOR HARYANNIE BINTI PANJANG 1096 FATIN ZAKIAH BINTI ZAKARIA 1134 DYG SITI SUZANAH BTE AWG HAJI CHUCHU Regards, Radhakrishnan (RK) [cid:image007.png@01D7262C.00974890] From: Radhakrishnan [RK] Sent: 31 March, 2021 11:39 AM To: deepan.m@myadrenalin.com<mailto:deepan.m@myadrenalin.com>; Rameshkumar J <rameshkumar.j@myadrenalin.com<mailto:rameshkumar.j@myadrenalin.com>> Cc: COMQUEST HR <hr@comquest-brunei.com<mailto:hr@comquest-brunei.com>> Subject: Data Upload - Shift Roster l COMQUEST Hi Deepan/Ramesh, Please give data upload access to the following associates to upload shift roster. Regards, Radhakrishnan (RK) [cid:image007.png@01D7262C.00974890] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,657 | 5 | 1 | Closed | Radhakrishnan Ganesan | We have created new group and given the right | Product | Clarification | null | Manage Employees | null | null | 2021-03-31T10:17:45+05:30 | 2021-04-22T18:49:59+05:30 | deepan.m@myadrenalin.com, hr@comquest-brunei.com, anish.s@myadrenalin.com, rameshkumar.j@myadrenalin.com, ask.adrenalin@myadrenalin.com, rk@comquest-brunei.com, adriane.dinainah@comquest-brunei.com, suzanah.chuchu@comquest-brunei.com, zakiah.zakaria@comquest-brunei.com, rohit@comquest-brunei.com, juridah@comquest-brunei.com | deepan.m@myadrenalin.com, hr@comquest-brunei.com, anish.s@myadrenalin.com, rameshkumar.j@myadrenalin.com, ask.adrenalin@myadrenalin.com, rk@comquest-brunei.com, adriane.dinainah@comquest-brunei.com, suzanah.chuchu@comquest-brunei.com, zakiah.zakaria@comquest-brunei.com, rohit@comquest-brunei.com, juridah@comquest-brunei.com | hr@comquest-brunei.com, anish.s@myadrenalin.com, rameshkumar.j@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | Clarification | Hi, We have created new group and given the right. Please validate from your end and raise fresh desk ticket Regards, Deepan.M +91-9940080856 [adrenalin] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, You should be able to upload the files. Please check & confirm. Regards, Radhakrishnan (RK) [cid:image001.png@01D72B09.92FD68E0] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, There's an error popup once I tried to upload the Shift Roster Cloud. Herewith, I attached the file that I'm trying to upload in HRMS for your reference. Please assist if there is invalid format in the template that need to be amended. [cid:78a27053-a45e-447e-b5d5-a6ac30cb28f8] Thank You, Regards, Mohd Adriane Hj Mohd Dinainah Asst. Operations Manager – Contact Center Operations Email: adriane.dinainah@comquest-brunei.com www.comquest-brunei.com Comquest Sdn. Bhd. Unit- 28, Block A, Haji Munchit & Hajah Dayang Rapiah Complex, LOT 31473, Kampong Jaya Setia Berakas, Bandar Seri Begawan BB 2713. [cid:image001.png@01D62835.A4E7A2F0][cid:image002.png@01D62835.A4E7A2F0] [E-mail Signature] ________________________________ , Hi, Please close the Data upload form access, and raise new ticket for new concern share the excel sheet along with the new ticket. Regards, Deepan.M +91-9940080856 [adrenalin] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Good Evening Adriane, The format that you had uploaded wasn't in alignment with system requirements, I can see General/Custom formats in excel. Please go through the following link for your reference. https://comquestbrunei1-my.sharepoint.com/:v:/g/personal/ayunie_comquest-brunei_com/Efiqkh-cNI9Igdubp68p9cIBooFCwm3D9CLOV7SxYTJWVg Regards, Radhakrishnan (RK) [cid:image001.png@01D72BE9.CDCD09E0] |
1,587 | While running HSPP Payslip for current month, report not running and session gets logout automatically. Shared the same to Rohit San from adrenalin. | 11,658 | 5 | 4 | Closed | Rakesh Mishra | Clarification provided | Product | Clarification | null | Salary | null | null | 2021-03-31T10:19:37+05:30 | 2021-04-27T12:48:29+05:30 | manoj.jain@hspp.com, gautam.c@myadrenalin.com, rohit.s@myadrenalin.com | manoj.jain@hspp.com, gautam.c@myadrenalin.com, rohit.s@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.96 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rakesh Mishra, The upgraded version has not been hand overed to support team. As discussed the issue has been resolved. Please check from your end and let us know. Regards, Veerapandian R, Issue is still there and rohit is working I believe. Please help us to escalate and to resolve the same. , Hi Rakesh Mishra, Since the handover was not yet done the implementation team is working on the issue. As discussed over the call please contact Rohit for the status of the issue. Regards, Veerapandian R, Dear Veera San, Yes issue has been resolved you can close the ticket. Rohit San, As discussed sharing the help desk mail for your reference. Regards, Rakesh Mishra |
1,588 | The Empower portal is very slow, everytime i have to logout and login as it is hanging. | 11,659 | 4 | 3 | Resolved | Murali Raju | Provided the clarification. | Product | Clarification | null | Setup HRMS | null | null | 2021-03-31T10:28:05+05:30 | 2021-03-31T12:49:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Murali Raju, We have checked the reported concern and found that the HRIS portal is working fine from our end. Please refer the ticket - 11498 , Sonali raised slowness in PMS module and we have taken the connection and informed to check through outside of office network. The portal is working fine from outside of the office network confirmed by Sonali and so we have suggested to check with your IT team regarding any firewall protection. Please follow the previous ticket for the update. Regards, Amudhan K |
1,589 | Error Message showing as DateTime : 3/31/2021 11:00:31 AM; 'System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. --- AeS.Utility.AdrenalinSystemException: Activity owner not found (or) inactiveAPL15473,APL34076, at AeS.EmployeeSeparation.IL.SepActivityTrg.schedule(AeS_SessionInfo AeS_SessionInfo) --- End of inner exception stack trace --- at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Reflection.MethodBase.Invoke(Object obj, Object[] parameters) at AeS.SchedularService.Scheduler.LoadAssembly(AeS_SCHInfo objAeS_SCHInfo, String AssemblyName, String ClassName, String MethodName, String SchedulerParam, String IntimationMailID, String strRerun, String strTranID, DataTable dt, String ThID, String schType, String strSchedulerID, String strSchInfoNeed)' | 11,660 | 5 | 2 | Closed | Vidyasagar | mapping not available | Product | Configuration | null | Separation Management | null | null | 2021-03-31T11:23:59+05:30 | 2021-04-15T20:48:13+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, From the error message, we understood that the activity owners are not available (or) the employee is inactive and hence the scheduler gets failed. Post verification of upload process, we will check this and update you. Thanks and Regards, Dhivya . V, Dear Vidyasagar, In general, the below highlighted error will get populate when the role player mapping was available (or) the respective role player is inactive. With reference to the employee APL15473,we observed that the IT clearance facilitator is not available. Request you to please ensure that the role player mapping is available in all the 7 role players like Account, HR and IT Clearance and HR FAC etc. Please do the mapping and verify the schedulers and let us know in case of any concerns. Note : Post analysis we observed only 1 role player in IT clearance and not all parameters were mapped. Thanks and Regards, Dhivya . V |
1,590 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi pls check urgently as his official email ID in not reflecting in employee dump. Employee_ID FullName Mail_ID 60241 Abhijit Karmakar Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,661 | 5 | 3 | Closed | Jatinder Kumar Sharma | mail id correction | Product | Data Correction | null | Employee Information | null | null | 2021-03-31T11:39:43+05:30 | 2021-04-15T13:49:52+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses, we have observed the Employee has updated their contact details without the Company Mail Id, hence the master data has been updated blank mail id and the same is not reflected in the report. Now the same has been rectified through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,591 | Hi, Pls mark Do not Rehire to employee code(57545) and confirm once it done. | 11,662 | 5 | 3 | Closed | Vasudev Tyagi | we have updated Do not hire as 'Yes' for the mentioned employee. | Product | Data Correction | null | Separation | null | null | 2021-03-31T11:41:39+05:30 | 2021-04-15T18:48:40+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, ASs per your requirement we will do the changes and update you. Regards, Veerapandian R, Hi Vasudev Tyagi, As per your requirement we have updated Do not hire as 'Yes' for the mentioned employee. Please check from your end and let us know. Regards, Veerapandian R |
1,592 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please help. Regards, Radhakrishnan (RK) [cid:image001.png@01D72637.CE710890] From: Mohd Adriane bin Haji Mohd Dinainah <adriane.dinainah@comquest-brunei.com> Sent: 31 March, 2021 2:11 PM To: hrmssupport <hrmssupport@comquest-brunei.com> Subject: No shift roster upload [cid:5e1ff5e0-ea11-4830-b1fd-4c8852e02df9] Regards, Mohd Adriane Hj Mohd Dinainah Asst. Operations Manager - Contact Center Operations Email: adriane.dinainah@comquest-brunei.com<mailto:adriane.dinainah@comquest-brunei.com> www.comquest-brunei.com<http://www.comquest-brunei.com> Comquest Sdn. Bhd. Unit- 28, Block A, Haji Munchit & Hajah Dayang Rapiah Complex, LOT 31473, Kampong Jaya Setia Berakas, Bandar Seri Begawan BB 2713. [cid:image001.png@01D62835.A4E7A2F0][cid:image002.png@01D62835.A4E7A2F0] [E-mail Signature] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,663 | 5 | 1 | Closed | Radhakrishnan Ganesan | Please check now. | Product | Configuration | null | Manage Employees | null | null | 2021-03-31T11:42:13+05:30 | 2021-04-15T13:49:53+05:30 | ask.adrenalin@myadrenalin.com, deepan.m@myadrenalin.com, rameshkumar.j@myadrenalin.com, hr@comquest-brunei.com, rk@comquest-brunei.com | ask.adrenalin@myadrenalin.com, deepan.m@myadrenalin.com, rameshkumar.j@myadrenalin.com, hr@comquest-brunei.com, rk@comquest-brunei.com | rameshkumar.j@myadrenalin.com, hr@comquest-brunei.com | null | null | Clarification | Hi, Please check now. Regards, Deepan.M +91-9940080856 [adrenalin] |
1,593 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,664 | 4 | 3 | Resolved | Nitin Salunke | Freeze Module option recommended | Product | Configuration | null | Security | null | null | 2021-03-31T11:42:16+05:30 | 2021-03-31T12:29:13+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Nitin Salunke, With reference to our discussion, please make use of the Freeze Module option which will not allow the employees to raise Leave requests, Please select Transaction and then submit the same. Regards Wasim |
1,594 | Dear Team, how to use iReporter. please guide me. | 11,665 | 5 | 2 | Closed | Sandeep Jangid | Clarification provided ireporter | Product | Clarification | null | Monthly Reports | null | null | 2021-03-31T11:42:42+05:30 | 2021-03-31T13:21:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, As we have discussed over the phone, Please request you to contact rohit for the ireporter training Varatharajakrishnan Kasiviswanathane |
1,595 | Hi Team, Could you check the possibility of Hiding two drop down from the miscellaneous field in employment details form: 215 Medical Scribing Operations 220 Coding Svcs Thanks, Ansu Singh | 11,666 | 5 | 3 | Closed | Ansu Singh | Clarification given | Product | Clarification | null | Employee Movement | null | null | 2021-03-31T11:51:30+05:30 | 2021-04-15T14:49:24+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that you would like to hide mentioned drop down option which is present in FFF code filed. We have taken the connection and will check the feasibility and update the status. Thanks & Regards, Greeshma |
1,596 | Sukriti Sethi (P3059) raised Intercity claim but she forgot to add a bill and her Reporting manger Reject the same. now she unable to re-apply or edit the same claim request. Kindly check and help for the same | 11,667 | 5 | 2 | Closed | Pratap Singh | Clarification | Customization | Clarification | null | Claims & Reimbursement | null | null | 2021-03-31T11:53:54+05:30 | 2021-04-16T10:50:59+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11564, Hi Pratap Singh, we understand that the Sukriti Sethi (P3059) raised Intercity claim but she forgot to add a bill and her Reporting manger Reject the same. now she unable to re-apply or edit the same claim request. We will check the feasibility and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As discussed over call, Please check with the Employee - Sukriti Sethi (P3059) to raise a new Intercity Claim as the rejected record cannot be modified. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,597 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, The below employment status reflecting 0 in the QCR_109 report. Hence request you to update the employment status as mentioned below. Staffid EmployeeName Employee Job Status 18T Tej Kiran Besetti Vendor 1GK Symrone Kiren Johal Confirmed 1UB Leonardo Ginting Confirmed Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,668 | 5 | 1 | Closed | Balaji Damodaran | Employee status update through backend | Product | Service Request | null | Employee Movement | null | null | 2021-03-31T11:54:42+05:30 | 2021-04-16T19:49:09+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, We will analyse the issue for the reported employees on employment status showing as 0 and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As requested we have updated the mentioned employees status as given below. kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,598 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Few of the bookmarks are not captured in the mail trigger. Please help. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Ram Kommineni HR <ram.kommineni@intellectdesign.com> Date: Tue, Mar 30, 2021 at 10:00 AM Subject: Fwd: Escalation Mail - Intention to Separate - <EMPLOYEE_NAME/> (1CH ) To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> we need to add the bookmark, and one of the bookmarks is missing. Regards, Ramchandrakanth | Human Resources | Intellect Design Arena Ext : 8385 | m: +91 9176755155 e: ram.kommineni@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Sriram N <sriram.n@intellectdesign.com> Date: Tue, Mar 30, 2021 at 9:55 AM Subject: Fwd: Escalation Mail - Intention to Separate - <EMPLOYEE_NAME/> (1CH ) To: Ram Kommineni HR <ram.kommineni@intellectdesign.com> Hi Ram Is there a way Adrenalin can fix the completeness of the message by providing the Name of the resignee and the name of the person with whom the form is pending for action. ---------- Forwarded message --------- From: <hrms@intellectdesign.com> Date: Tue, Mar 30, 2021 at 3:14 AM Subject: Escalation Mail - Intention to Separate - <EMPLOYEE_NAME/> (1CH ) To: <sriram.n@intellectdesign.com> Dear Associate, This is to bring you in a kind notice that Associate (1CH ) raised a resignation request on 22-Mar-2021 . This is pending with ( ) beyond the prescribed SLA of 7 days and causing delay in the process.. Request your intervention to get these resignation approved and take timely action as needed. This process has been introduced to ensure the Resignation is approved and clearances are provided on time and to avoid any potential legal or cost exposure. Thanks & Regards Central Exit Desk This is an autogenerated mail. Please do not reply to this. -- Regards Sriram N -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,669 | 5 | 1 | Closed | Balaji Damodaran | Clarification Provided | Product | Clarification | null | Separation Management | null | null | 2021-03-31T12:01:06+05:30 | 2021-04-27T22:48:44+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Balaji Damodaran, We will check the bookmark issue with regard to resignation escalation and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As discussed we can connect on Thursday to work on the mail content builder queries and will update you accordingly. Regards, Jayakrishnan. N Product Support |
1,599 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team , Please help refer the correction required column in the below table . Please help correct / Update the records of below employees in adrenalin . Request you to please confirm once the changes are updated . *Emp Code* *Emp Name (As Per UID)* *Actual Last working Date* *Action Required * Aye3538 Srinivasamurthy B G 11- Jan -21 Attendance record to be removed from 12th Jan ‘21 till 31st Jan ‘21 Aye3795 Fayaz Pasha 11- Jan -21 Attendance record to be removed from 12th Jan ‘21 till 31st Jan ‘21 AYE4770 Deva Lal Gurjar 29-Nov-20 Resignation date to be updated as – 31st OCT ‘20 LWD to be updated as – 29th Nov -20 Exit Reason – Better opportunity Regards, Vivek Raj Cell - +91-8448486701 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,670 | 5 | 1 | Closed | Vivek Raj | Data correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-31T12:28:09+05:30 | 2021-04-15T19:48:36+05:30 | ask.adrenalin@myadrenalin.com, mohamed.shariff@ayefin.com, palak.sodhi@ayefin.com | ask.adrenalin@myadrenalin.com, mohamed.shariff@ayefin.com, palak.sodhi@ayefin.com | mohamed.shariff@ayefin.com, palak.sodhi@ayefin.com | null | null | Service Request | Hi Vivek Raj, As per the below request, we will check the feasibility of updation of the below data and update you. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vivek Raj, As per the request, we have updated the data for the below points, 1) Attendance records removed for the below two employees - AYE3538 & AYE3795 from 12th Jan 2021 to 31st Jan 2021. 2) While checking the Employee - AYE4770, he has done the resignation Pullback and we cannot update the records. Please check and update. Also in future please raise a separate tickets for different modules like Resignation & Attendance. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,600 | Dear Team, Please provide All the CTC reimbursement component along with effective date which are part of CTC only for the FY 2020-21. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,671 | 5 | 1 | Closed | Anoopsingh | Column not mapped in CRS table | Customization | Clarification | null | Claims and Reimbursments | null | null | 2021-03-31T12:30:18+05:30 | 2021-04-16T19:49:09+05:30 | neerajbhardwaj@globecapital.com, anoopsingh@globecapital.com | neerajbhardwaj@globecapital.com, anoopsingh@globecapital.com | neerajbhardwaj@globecapital.com | null | null | Clarification | Hi Anoopsingh, We will send you a connection to fetch the data from backed and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have taken the connection and understood that the for the claim CTC conveyance reimbursement Bill number and Date column was not mapped and post which we have mapped the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Checked, find ok, thanks Neeraj Bhardwaj Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.535) www.globecapital.com fbn-02.png |
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