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1,601 | Dear Team, Please provide us Form 16 data so that we can check all the detail like salary, investment etc.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,672 | 5 | 1 | Closed | Anoopsingh | Report clarification | Product | Service Request | null | Payroll Management | null | null | 2021-03-31T12:46:43+05:30 | 2021-04-20T18:50:33+05:30 | neerajbhardwaj@globecapital.com | null | neerajbhardwaj@globecapital.com | null | null | Service Request | Hi Anoopsingh, We will send you a connection to work on the reportes query and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed we request you to please extract the annexure 1 and annexure 2 report with regard to salary details and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Team, Not getting any report as per our requirement… Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, We request you to please verify the reports 'Annual Salary Register Horizontal' and 'Annual Salary Register vertical' for the required data and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,602 | Dear Jay, As per our today morning discussion, EL leave balance wrongly shown in Interface for Emp.No.00184 (C. Ashok Kumar). Please check and revert on the same immediately. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,673 | 5 | 1 | Closed | Sujatha | Leave credit wrongly in Jul month and the same has been corrected | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-31T12:49:11+05:30 | 2021-04-15T19:48:39+05:30 | naineshg@efl.global | naineshg@efl.global | naineshg@efl.global | null | null | Software Problem | Hi Sujatha, As discussed we are working on the EL issue for reported employee and we will share you the updates shortly. Regards, Jayakrishnan. N Product Support, Hi Sujatha, Post anaylsis we understood that in JUL2020 the leave credit configuration has some changes and for the mentioned employee in JUL2020 EL leave credit has been credited wrongly as 16.5. As discussed the same has been corrected now. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,603 | For few employees we observed the PF is wrongly calculated in settlement entry process. Employee: 4446 & 10664 | 11,674 | 5 | 3 | Closed | Vicky Shah | uncommented the hard coded query added earlier | Product | Patch Deployment | null | Salary | null | null | 2021-03-31T13:02:44+05:30 | 2021-04-12T10:19:05+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/solutions, Dear Vicky, As discussed over the call, we will schedule the activity by tomorrow morning, analyze the concern reported on "Wrong PF calculation in Settlement" and share the updates with you. Thanks and Regards, Dhivya . V, Hi Vicky Shah, Request you to please join the link shared over the mail to analyze the concern raised on PF calculation in Settlement. Thanks and Regards, Dhivya . V, Dear Vicky, REquest you to please verify the PF in settlement for the shared cases and let us know your feedback. Note : As discussed over the call, we have commented the hard coded query which we added earlier to calculate the PF based on Settlement amount in Pre_settlement_Salary procedure. Thanks and Regards, Dhivya . V |
1,604 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Requesting you to change line no. 4 in offer letters temp of below temps only, - Offer_esic_SrCO_revisedLC - Offer_3lac_SrLA_revisedLC - Offer_esic_CO_revisedLC - Offer_esic_revisedLC_LA - Offer_esic_SrCO_revisedLC - Offer_esic_SrLA_revisedLC New line - Local conveyance allowance as per company policy. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | saurabh.soni@ayefin.com | www.ayefin.com -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,675 | 5 | 1 | Closed | Saurabh Soni | Document designer - format changes | Product | Service Request | null | Offer Management | null | null | 2021-03-31T13:26:35+05:30 | 2021-04-12T13:54:15+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Saurabh Soni, As per the request, we will check and change the below line in the below offer letter templates. Please give us some time we will change and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, As discussed please hold till my confirmation, Exact new line I will confirm soon. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, Please check and confirm on the below changes so that we can proceed from our end. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Requesting you to change line no. 4 in offer letters temp of below offer temps only, - Offer_esic_SrCO_revisedLC - Offer_3lac_SrLA_revisedLC - Offer_esic_CO_revisedLC - Offer_esic_revisedLC_LA - Offer_esic_SrCO_revisedLC - Offer_esic_SrLA_revisedLC New line - Local conveyance allowance will be paid as per the company policy. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Team, Please make this changes asap, All offers are on hold due to this changes. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, As per the request, we have modified the line no. 4 in offer letters temp of below offer temps only, There are 5 Offer letter template and the below highlighted is duplicated. Offer_esic_SrCO_revisedLC Offer_3lac_SrLA_revisedLC Offer_esic_CO_revisedLC Offer_esic_revisedLC_LA Offer_esic_SrCO_revisedLC Offer_esic_SrLA_revisedLC Please check generating the Letter and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Please do the change in below offer temp too. Offer_3lac_SrCO_revisedLC Offer_esic_SrCO_revisedLC *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, As per the request, we have modified for the below offer letter template, Offer_3lac_SrCO_revisedLC Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Thanks, We have no offer to release for that position for now, Will confirm incase of any other correction. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Dear Team, Please mark this close I already replied on previous mails. On Mon, Apr 12, 2021, 13:50 Adrenalin eSystems LTD < myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Saurabh Soni, > > > Reminder for the Ticket ID [11675] which has status as Pending Customer. > Please let us know your feedback on the same. > > > Regards, > > Adrenalin Support > > 11675:1025874 > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== |
1,605 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please assist on immediate basis to resolve below issue for case 114081 - Samantha Joy. We want to rehire this employee however facing problem as we are not able to deactivate this case from system as reporting manager have updated clearance as Not completed. We cannot change this from backend. Kindly assist on immediate basis. [cid:image001.png@01D7262D.473B9570] [cid:image002.png@01D72634.6773B4B0] Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,676 | 5 | 3 | Closed | Pallavi Karekar | Changed Is-Summary Framework required to Yes for Activty Owner Approval Form. | Product | Service Request | null | Setup HRMS | null | null | 2021-03-31T13:48:05+05:30 | 2021-04-15T18:36:29+05:30 | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | null | null | Change Request | Hi Pallavi Karekar, With reference to our discussion,we have now provided the Rights to your ID to change the Activity to Completed through Activity Owner approval form on behalf of the reporting Managers, and the same has been confirmed from your end. Regards Wasim, Thanks Wasim. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , This ticket is closed. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] |
1,606 | Hi, PFA the list whose PD needs to be updated from backend: Renuka Poojary (7011) - Retail Business Sontayana Rupavathi (9355) - Retail Business Pankaj Gehlot (10358) - Retail Business Thanks, Rashmi D | 11,677 | 5 | 3 | Closed | Rashmi Deshpande | Service request | Product | Data Correction | null | Employee Information | null | null | 2021-03-31T13:59:19+05:30 | 2021-04-01T13:12:19+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11648, Hi Rashmi, We will connect around 3 PM and do the requested changes for mentioned employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, We have mapped the requested Parent department (Master5) to given employees. Please check once from your end and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thanks. |
1,607 | unable to login all employees in Adrenalin max on mob application. | 11,678 | 5 | 4 | Closed | Sandeep Jangid | get an update from rohit and team | Product | Clarification | null | Job Data | null | null | 2021-03-31T14:01:50+05:30 | 2021-04-07T09:30:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11655, Hi Sandeep Jangid, Based on your concern, unable to login mobile application, Please do check and confirm., still same is showing. kindly solve on priority bases. , Hi Sandeep Jangid, Regarding Mobile login issue, we will check and update you., how much time you will be take. we are facing this issue from last 3 hours. , Hi Sandeep Jangid, Regarding that issue, we will coordinate with Rohit and update you the same., Dear Sandeep, We have get an update from Rohit, the mobile login issue get resolved. Please do check and confirm. |
1,608 | Shweta Madan (P0687) HR raised an E.Code yesterday and it moved to Satish’s tray for approval. Since he was on leave, and She pulled it back. Now, it’s not reflecting in Arushi’s HRMS in “Employee Creation”. Please allocate to Arushi Sharma's (P2757) tray also so that she can raise the E.code and Shweta Madan can approve for E.Code creation | 11,679 | 5 | 1 | Closed | Pratap Singh | Clarification | Product | Data Correction | null | Employee Information | null | null | 2021-03-31T14:48:42+05:30 | 2021-04-05T17:10:09+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11564, Hi Pratap Singh, we will check the below cases as it’s not reflecting in Arushi’s HRMS in “Employee Creation”. Please allocate to Arushi Sharma's (P2757) tray also so that she can raise the E.code and Shweta Madan can approve for E.Code creation. We will check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, we have verified and there are no Employee creation transactions pending in the queue to allocate it to Arushi Sharma's (P2757) tray. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, same is pending in Shweta Madan's tray please allocate the same in Arushi Sharma's (P2757) tray. , Hi Pratap Singh, As discussed over with the Internal Product Team, once the employee is created and Pullback it will not fall under all the recruiter. As per the Product functionality, it will get displayed only in the recruiter's Tray those who have created the employee already. Before creation of the Employee, the candidate will get displayed to all the recruiter of the same region but after created and pullback it will fall under only one recruiter tray who created it. Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Please allocate the same , Hi Pratap Singh, As discussed with Mr. Surendra Kumar we have verified from our end and it is not feasible to allocate the same once the employee is already created and pullback. Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,609 | The source of below cases is to be changed in HRMS Employee Name E.Code Current Source Source to be changed Varun Sah P3127 Consultant - Jobbuzz Job Site - Naukri Sandeep Yadav P3041 Job Site Employee Referral – Prabhu Dayal Kumawat (P0749) | 11,680 | 5 | 2 | Closed | Pratap Singh | Data correction | Product | Data Correction | null | Offer Management | null | null | 2021-03-31T14:52:46+05:30 | 2021-04-01T15:59:07+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11679, Hi Pratap Singh, As per the request, we will check the feasibility and update The source of below cases is to be changed in HRMS. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have updated the Source & Sub Source of the below two Employees, P3127 - Job Site - Naukri P3041 - Employee Referral – Prabhu Dayal Kumawat (P0749) Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,610 | Password is not accepting and becomes locked | 11,681 | 5 | 3 | Closed | Surendra Kumar | Abhishek Ram (P3103) has given Password Generate for all the Employees around 12:50 P.M | Product | Data Correction | null | Setup HRMS | null | null | 2021-03-31T15:00:57+05:30 | 2021-04-09T16:46:11+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We will check and reset the password and update you. Employee code - P1757 Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed over call, we have rectified the issue and as per the request we have updated the password before 12:50 P.M. RCA for this issue, the HRFAC - Abhishek Ram (P3103) has given Password Generate for all the Employees around 12:50 P.M so for all the employees it is updated to some default password. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Thanks ----------------------- Thanks & Regards, Surendra Kumar Central Support Mgr.-Enterprise Technology(Ops) 6th Floor, Antriksh Bhawan, 22-Kasturba Gandhi Marg, New Delhi - 110001 Phone: +91 11-23445305 Mob : +91 7290061339 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0> [Email Signature] [cid:image002.jpg@01D2B226.91194720] |
1,611 | Clean up Employee PMS Letter which are created on todays date because emp confirmation date is coming as updated date APL22609 APL21952 APL24056 APL23604 APL23486 APL23169 APL22046 APL21789 APL21241 APL21195 APL21020 APL21019 | 11,682 | 5 | 3 | Closed | Vidyasagar | clean up done based on requisition | Product | Data Correction | null | Employee Information | null | null | 2021-03-31T15:28:20+05:30 | 2021-04-10T23:38:55+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As requested, we have done the required clean up of only the letters of shared employees. Please verify from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V |
1,612 | Dear Jayakrishnan, As discussed, we have uploaded the difference in one time tax in IT. Please note Onetime tax is flowing in tax computation is in order (attached tax computation sheet for your easy reference), whereas in Horizontal it is showing in balance Tax payable/refundable, do check and revert. EMPLOYEE CODE EMPLOYEE NAME Tax on Taxable Income Cess Total Tax Tax deducted - Till date Tax deduted - One time payment Tax deducted - Current month Balance - Tax payable / refundable 00091 S.Sreenath 16366.00 655.00 17021.00 0.00 4362.00 0.00 12659.00 00179 R Prasad 17234.00 689.00 17923.00 0.00 5018.00 0.00 12905.00 00414 E.V.R. Thayananth 14223.00 569.00 14792.00 0.00 2021.00 0.00 12771.00 00829 Priyadharsini K 13262.00 530.00 13792.00 0.00 2633.00 0.00 11159.00 00050 Stani Tom 17530.00 701.00 18231.00 0.00 6402.00 0.00 11829.00 00080 Ashwani Kumar Sharma 14532.00 581.00 15113.00 0.00 3030.00 0.00 12083.00 00161 Patil Satyajit D. 17842.00 714.00 18556.00 0.00 5779.00 0.00 12777.00 00329 Smita Atul Thakare 13029.00 521.00 13550.00 0.00 1262.00 0.00 12288.00 00111 M. Rajaram 20076.00 803.00 20879.00 0.00 7914.00 0.00 12965.00 00283 C. Sankarsingh 12866.00 515.00 13381.00 0.00 1583.00 0.00 11798.00 Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D72644.E111F100] [cid:image003.jpg@01D72644.E111F100] From: Roseline Judia G Sent: 31 March 2021 15:31 To: G Sujatha <gsujatha@efl.global> Cc: Abbas Sethwala <abbass@efl.global>; Nainesh G Shah <naineshg@efl.global>; S Siva Shankar <sivas@efl.global> Subject: RE: EL Encashment Release Dear Suajtha, Tax is in order, request you to share the EL report to release the same today. As discussed, have taken up with AES for Horizontal tax difference. Thanks & Regards [cid:image001.png@01D72644.E111F100] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D72644.E111F100] [cid:image003.jpg@01D72644.E111F100] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,683 | 5 | 1 | Closed | Roseline Judia | Clarification Provided | Product | Clarification | null | Tax | null | null | 2021-03-31T15:45:38+05:30 | 2021-04-07T20:09:59+05:30 | balakumaran.v@myadrenalin.com, naineshg@efl.global, sivas@efl.global, gsujatha@efl.global | balakumaran.v@myadrenalin.com, naineshg@efl.global, sivas@efl.global, gsujatha@efl.global | balakumaran.v@myadrenalin.com, naineshg@efl.global, sivas@efl.global, gsujatha@efl.global | null | null | Clarification | Hi Roseline Judia, Post analysis we understood that the mentioned employees comes under tax slab post leave encashment and as per your request we have removed their month tax to nullify the same. Now the month tax is same as while releasing the salary however the same will get impact on tax entry. As discussed we need to adjust the same while filing the tax. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Noted your below mail and will do the adjustment while filing the tax return for IV QTR. Regards Roseline |
1,613 | Hi, A Long Absenteeism mail triggered for left / Resigned employee on last Monday. can you pls check his relieving date was 15th Mar'21. and mail was triggered on 29th Mar'21. Perhaps in system he was live that time but I can not check from front end when his deactivation was done. E Code : 11429. | 11,684 | 5 | 1 | Closed | Bharat Kumar | provided the clarification | Customization | Clarification | null | Time & Attendance Management | null | null | 2021-03-31T15:46:00+05:30 | 2021-04-15T17:49:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, Based on our discussion, we understood that the long absentee notification mail triggered after the employee's last working date. We will check the employee deactivated date and notification reminder logic from our end and update the status to you., Hi Bharat Kumar, We have taken the Anydesk session and showcased the below requested final closure (Deactivation) approved details to you. The reported employee raised the Record resignation form on 2021-02-10 at 11:13 pm. Post completion of the record resignation approval. The employee deactivated on 2021-03-30 at 13:00 pm and this was done the Final closure approver 10632. At the time of the Long absent mail trigger 29-mar-2021, the employee still in 'Active' status. Due to that, the mail trigger for this employee's manager. Kindly revert to us in case of any changes in the existing logic. |
1,614 | Dear Iswarya, As discussed, Self-appraisal will be live from Tomorrow onwards. Please make sure that system will be ready in every aspect and form will get live for all employees by tomorrow morning. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== | 11,685 | 5 | 1 | Closed | Palak sodhi | Clarification | Product | Service Request | null | Performance Management | null | null | 2021-03-31T15:46:49+05:30 | 2021-04-15T19:48:43+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com | vivek.raj@ayefin.com | null | null | Service Request | Hi Palak sodhi, As discussed over call, we will check the Self Appraisal readiness through backend. Also will check and confirm whether it will open for all the employees by tomorrow. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, As discussed over call, there are around 516 employees whose goals are uploaded with the Approved status and for these employees the Self Appraisal form will get open by tomorrow. Also there are around 2503 employees whose goals are still not uploaded and once you upload the self appraisal form will get open. If any queries please reach me. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,615 | empcode 80633 is not coming in payslip process . Dol is march 15 2021 . | 11,686 | 5 | 3 | Closed | N Sreevalli | PROCESS_INACTIVE_HOLD_EMPLOYEES is N | Product | Configuration | null | Payroll Setup | null | null | 2021-03-31T15:51:49+05:30 | 2021-04-15T16:49:51+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729; wbx 1.0.0; wbxapp 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N Sreevalli, Please join the below session link. https://fastsupport.gotoassist.com/826848949 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N Sreevalli, As discussed over the phone, navigate to Adrenalin Configuration Editor and choose the configuration name as PROCESS_INACTIVE_HOLD_EMPLOYEES and set the configuration value as Y. So that the inactive employees will be displayed in the Payslip Process screen. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,616 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, Please run past dated holiday schedular from 1st Jan 2021 till 31st March 2021 for ASSAM-Holiday Calendar. Regards Harsha J This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,687 | 5 | 1 | Closed | Sonali | Run the absent scheduler | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-03-31T15:53:46+05:30 | 2021-04-15T16:49:52+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sonali, As per request. We have run the holiday scheduler to the Assam calendar from our end. Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Resolved , Resolved. Thanks |
1,617 | FYI Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,688 | 5 | 1 | Closed | Anoopsingh | Clarification Provided | Product | Clarification | null | Tax | null | null | 2021-03-31T15:57:17+05:30 | 2021-04-15T19:48:46+05:30 | null | null | null | null | null | Clarification | Hi Anoopsingh, As discussed you are able to submit self occupied details in tax declaration form without issues. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,618 | Dear Team, Request to create a dummy login for Mr. Wounjoo Lee ( EMP ID- 111111) for the purpose of to approve his reportees leave & other request. ( He is not Doosan Employee he is a Expat) for further clarification please contact us | 11,689 | 5 | 3 | Closed | Antony Martin Depores | null | Product | Data Correction | null | Workflow | null | null | 2021-03-31T16:10:28+05:30 | 2021-04-15T18:06:29+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; wbx 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home |
1,619 | Error occurred while uploading CTC data in system. | 11,690 | 5 | 2 | Closed | Harish Bhosale | Changed Pay process status in Employment data change - additional fields form. | Product | Data Correction | null | Pay process | null | null | 2021-03-31T16:11:07+05:30 | 2021-04-15T18:03:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harish, We have received your query with respect to CTC Upload and the reported error occurs when an employee is inactive in the system or the Pay process status is set as No. We will check once on the same and call you to guide you on it. Regards, Judhistira.M, Hi Harish, As discussed over the call, Pay process status was No for attached employees hence you were unable to upload CTC. As guided, you have changed Pay process status to Yes in Employment data change - additional fields forms for attached employees and now you are able to upload CTC Now. Regards, Judhistira.M On Wed, 31 Mar at 4:19 PM , Judhistira Mohanty <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: Hi Harish, We have received your query with respect to CTC Upload and the reported error occurs when an employee is inactive in the system or the Pay process status is set as No. We will check once on the same and call you to guide you on it. Regards, Judhistira.M On Wed, 31 Mar at 4:11 PM , Harish Bhosale <harish.bhosale@nbhcindia.com> wrote: Error occurred while uploading CTC data in system. Judhistira Mohanty, It’s done. Thanks Sent from my iPhone |
1,620 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change below employee finance active owner. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Neelam M. Kasle Sent: Wednesday, March 31, 2021 3:41 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: Change the Finance active owner - Mr. Siddhesh Nalawade Dear Gyan, Please change in the adrenalin the Finance active owner for Mr. Siddhesh Nalawade as per the below Active owner :Ravi Kumar Palthur Regards, Neelam Kasle Human Resources ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,691 | 5 | 2 | Closed | Gyanamayee Swain | Backend actor change | Product | Service Request | null | Separation Management | null | null | 2021-03-31T16:14:43+05:30 | 2021-04-05T16:56:03+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee, As requested, we have moved the Finance clearance of Mr. Siddhesh Nalawade to the activity owner "Ravikumar Palthur". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Close the ticket. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I |
1,621 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, As discussed by tonight our truncation process will be happing . post that please share with us leave encashment report from backend. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,692 | 5 | 3 | Closed | Nitin Salunke | Leave Encashment data verified from backend | Product | Clarification | null | Annual Reports | null | null | 2021-03-31T16:30:38+05:30 | 2021-04-16T08:48:32+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Nitin Salunke, Noted,we will connect tomorrow morning and provide you the Leave Encashment Report. Regards Wasim, Hi Nitin Salunke, With reference to our discussion, we have now provided the Leave Encashment Report for the Year 2021-2022 for all eligible employees, please check the same and confirm us. Regards Wasim |
1,622 | Dear Team, As discussed over the call, the concern raised on Employee Transfer upload is done, please verify and let us know in case of any concerns. | 11,693 | 5 | 1 | Closed | Vidyasagar | dual records in hrpay | Customization | Patch Deployment | null | Employee Information | null | null | 2021-03-31T16:46:17+05:30 | 2021-03-31T16:46:17+05:30 | tirupathiraju_v@apollopharmacy.org | tirupathiraju_v@apollopharmacy.org | tirupathiraju_v@apollopharmacy.org | null | null | Software Problem | created_by: 2043044612466 time: 2021-03-31 11:16:17 UTC |
1,623 | Hello Team, Below mentioned employee detail is not reflecting in salary register. request you check and resolve on ASAP. Emp. ID: ECWAHM00957 Name: Hemant Kumar Pareek | 11,694 | 5 | 4 | Closed | Humayu Tandurwala | City is null | Product | Data Correction | null | Salary | null | null | 2021-03-31T17:23:19+05:30 | 2021-06-19T11:48:06+05:30 | raghu.t@myadrenalin.com, alapinee.deshmukh@eclinicalworks.com | raghu.t@myadrenalin.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Humayu Tandurwala, As reported query says, employee is reflecting in the salary register in the application hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Humayu Tandurwala, During analysis, we observed that employees City is not mapped to the location. Due to this reason the employee is not coming in the salary register. This has been communicated at your end. As a solution, we have done the data correction for the reported employee. After the correction the employee is getting visible in the report and same has been confirmed at your end. For RCA finding, we request to share the list of employee codes in the next cycle which is modified during the time of pay process so that we will analyse the data and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hello Ganpathiraj, Still not reflecting following employees’ details in HRMS. [cid:image001.png@01D757FB.51DA2E60] Regards, Humayu Tandurwala Human Resources eClinicalWorks The largest cloud-centric, fully integrated EHR for physicians, population health, and patient engagement. [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> 2 Technology Drive | Westborough, MA 01581 humayu.tandurwala@eclinicalworks.com<mailto:humayu.tandurwala@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/> |
1,624 | Hi, The confirmation form of M2683 doesn't open during approval at his reporting manager M2683 . Request you help us fix it at the earliest. regards, Pinkiiy Raval | 11,695 | 5 | 3 | Closed | Vaishali Raut | Skill Details has been changed in system after the appraisal initiated | Product | Data Correction | null | Confirmation Management | null | null | 2021-03-31T17:39:46+05:30 | 2021-04-16T11:29:21+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/583125159 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the appraisal has been already initiated and the skill set has been changed after the initiation, due to which the data was not reflecting in the approver login. Now we have removed the old skill details and re-initiated the confirmation appraisal in system. Kindly inform the employee to submit her confirmation appraisal with the necessary details. Please check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
1,625 | Dear Team, Please update below mentioned employees email id in HRIS and confirm. EMPLOYEE_EMPLOYEE_ID EMPLOYEE_LEGAL_NAME Ldap ID NBHC05447 Sanjeev Kumar SanjeeK05447@nbhcindia.com NBHC05493 Tejpal NA tejpal05493@nbhcindia.com NBHC05546 Pawan Namdev PawanN05546@nbhcindia.com NBHC05884 Jitendra Savita jitendra.savita@nbhcindia.com NBHC05892 Ravindra Kumar RavindK05892@nbhcindia.com NBHC05906 Mrityunjay Sharan Mrityunjay.Sharan@nbhcindia.com NBHC05907 Vivek Kumar Vivek.Kumar@nbhcindia.com NBHC05916 Santosh Singh SantosS05916@nbhcindia.com NBHC05977 Adarsh Sharma AdarshS05977@nbhcindia.com NBHC06041 Rahul Kumar Rahul.Kumar@nbhcindia.com NBHC06052 Ved Prakash Sao VedPrakash.Sao@nbhcindia.com NBHC06053 Yadbir Singh Yadbir.Singh@nbhcindia.com NBHCS12071 Sandeep Dalke sandeepd12071@nbhcindia.com NBHCS12080 Sandeep Malviya SandeeM12080@nbhcindia.com NBHCS12083 Darbar Singh darbars12083@nbhcindia.com NBHCS12084 Mahesh Parmar Maheshp12084@nbhcindia.com | 11,696 | 5 | 3 | Closed | Manoj Tiwari | Guided to update Email IDs though Data upload | Product | Clarification | null | Employee Information | null | null | 2021-03-31T17:45:25+05:30 | 2021-04-16T17:50:07+05:30 | archana.guhagarkar@nbhcindia.com, supulaxmi.konar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com | archana.guhagarkar@nbhcindia.com, supulaxmi.konar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Manoj, As discussed over the call, please update Email IDs of attached employees through Data upload (Email ID Update - Template Name) and let us know if you face any difficulties on doing this. Regards, Judhistira.M, Dear Judhi, Please refer below screen shot of error while uploading email id of below employees. Please check and confirm. [cid:image001.png@01D726E4.41B4DCD0] , Issue is still unresolved. , Hi Manoj, As discussed over the call, extra spaces were added in Staff ID column hence you were getting error message as Staff ID not found in master table. Now you have removed spaces and uploaded successfully. Mail IDs are reflecting in contact details also. Regards, Judhistira.M , Hi Judi, I want all emails id in latest master to be mapped correctly. We do not want to download 10 reports. Moreover our other IT systems are mapped to Latest master. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Hi Archana, We have added company mail ID in Latest master report. Tried to reach you over the call but could not connect. Also we are raising a new ticket for this report request for tracking purposes. Request you to update the feedback on the new ticket. We are closing this ticket as the initial query is closed. Regards, Judhistira Mohanty |
1,626 | Please change Attendance type from Desk to Security Card of P3146_Shashwat Gangwar. | 11,697 | 5 | 3 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Absence, Time and Attendance | null | null | 2021-03-31T17:58:46+05:30 | 2021-04-12T10:45:17+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we have updated the Attendance type from Desk to Security Card of P3146_Shashwat Gangwar. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, |
1,627 | Dear Vijaya, Please find the attachment and update the "Confirmation Date" in Adrenalin. Employee Id Employee Name Employment Status Date Of Joining Confirmation Date Notice Period 14603 Manash Mudoi Confirmed 09-03-2020 01-Mar-21 60 14907 Jitendra Prasad Malik Confirmed 06-07-2020 01-Mar-21 60 14998 Ganesh Das Confirmed 08-07-2020 01-Mar-21 60 15011 Manoj Kumar Sahoo Confirmed 17-07-2020 01-Mar-21 60 15025 Manoj Kumar Bharti Confirmed 21-07-2020 01-Mar-21 60 15054 Sugreev Confirmed 27-07-2020 01-Mar-21 60 15080 Joy Biswas Confirmed 30-07-2020 01-Mar-21 60 15135 Hirakjyoti Nath Confirmed 04-08-2020 01-Mar-21 60 15136 Maheswar Rana Confirmed 06-08-2020 01-Mar-21 60 15140 Hali Mohan Sahoo Confirmed 06-08-2020 01-Mar-21 60 15177 Sujan Biswas Confirmed 12-08-2020 01-Mar-21 60 15212 Anupam Nath Confirmed 17-08-2020 01-Mar-21 60 15213 Debasish Hazarika Confirmed 17-08-2020 01-Mar-21 60 15214 Debaprotim Borah Confirmed 17-08-2020 01-Mar-21 60 15241 Jaydip Biswas Confirmed 18-08-2020 01-Mar-21 60 15242 Raju Naskar Confirmed 18-08-2020 01-Mar-21 60 15243 Raju Karmakar Confirmed 18-08-2020 01-Mar-21 60 15268 Amit Biswas Confirmed 22-08-2020 01-Mar-21 60 15308 Robin Doley Confirmed 28-08-2020 01-Mar-21 60 15318 Rakesh Kachhi Confirmed 05-09-2020 01-Mar-21 60 15349 Santanu Ghosh Confirmed 04-09-2020 01-Mar-21 60 15356 Aditya Kumar Pardhan Confirmed 07-09-2020 01-Mar-21 60 15364 Heera Mandal Confirmed 08-09-2020 01-Mar-21 60 15388 Pabitra Nayak Confirmed 15-09-2020 01-Mar-21 60 15391 Pradeep Soni Confirmed 14-09-2020 01-Mar-21 60 15398 Sujan Sarkar Confirmed 15-09-2020 01-Mar-21 60 15453 Anil Kumar Confirmed 22-09-2020 01-Mar-21 60 15678 Ejabul Sekh Confirmed 01-10-2020 01-Mar-21 60 15768 Adesh Kumar Confirmed 07-10-2020 01-Mar-21 60 15774 Smarajit Biswas Confirmed 07-10-2020 01-Mar-21 60 15826 Rahul Kumar Singh Confirmed 13-10-2020 01-Mar-21 60 15926 Manish Kumar Confirmed 19-10-2020 01-Mar-21 60 15959 Tanmoy Nath Confirmed 28-10-2020 01-Mar-21 60 15991 Sonali Haldar Confirmed 28-10-2020 01-Mar-21 60 15992 Nishit Majumder Confirmed 28-10-2020 01-Mar-21 60 15995 Dipak Ray Confirmed 28-10-2020 01-Mar-21 60 15999 Seema Roy Confirmed 29-10-2020 01-Mar-21 60 16125 Moti Sekh Confirmed 10-11-2020 01-Mar-21 60 16150 Gourango Biswas Confirmed 10-11-2020 01-Mar-21 60 16178 Runu Mahanty Confirmed 17-11-2020 01-Mar-21 60 16183 Gautam Chaudhary Confirmed 17-11-2020 01-Mar-21 60 16190 Akshay Gautam Confirmed 18-11-2020 01-Mar-21 60 16273 Ashit Kumar Confirmed 27-11-2020 01-Mar-21 60 16296 Rajanish Pratap Singh Confirmed 26-11-2020 01-Mar-21 60 16305 Samir Shekh Confirmed 25-11-2020 01-Mar-21 60 16315 Surendra Kumar Ravidas Confirmed 27-11-2020 01-Mar-21 60 16368 Prem Chand Rao Confirmed 01-12-2020 01-Mar-21 60 16457 Naipal Singh Confirmed 14-12-2020 01-Mar-21 60 16471 Roopam Kushwaha Confirmed 14-12-2020 01-Mar-21 60 16476 Chanchal Yadav Confirmed 15-12-2020 01-Mar-21 60 16477 Omkar Pandey Confirmed 15-12-2020 01-Mar-21 60 16484 Kundan Kunal Confirmed 15-12-2020 01-Mar-21 60 Thanks, Sandip Chanda 8585059226 | 11,698 | 5 | 3 | Closed | Sandip Chanda | Confirmation date updated | Product | Service Request | null | Employee Information | null | null | 2021-03-31T18:25:40+05:30 | 2021-04-16T09:48:48+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11077, Hi Sandip Chanda, As per request, we have updated the confirmation date of the reported employee from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
1,628 | Hi, There are 17 Forms of confirmation appraisal in the list of approver A0777 which are unable to process. Request you to do the needful. Regards, Pinkiiy Raval | 11,699 | 5 | 3 | Closed | Vaishali Raut | employees already confirmed through back end update in the period of Covid -19 | Product | Data Correction | null | Confirmation Management | null | null | 2021-03-31T19:52:38+05:30 | 2021-04-16T11:30:16+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/583125159 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the employees are already confirmed in the system through back end before Feb 2021. Because we have initiated the Confirmation Appraisal trigger after Feb 2021. Hence we have removed the pending transactions in system and it is not reflecting in Mr. Bishnu's login. Requesting you to check the data from your end and update your feedback for the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
1,629 | Can truncation be stopped for CPL. Clarification required on the below requirement. Can leave balance of employee be accumulated, but not usable by employees and when it reaches 60 and above it can be encashed. | 11,700 | 5 | 3 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-31T21:42:23+05:30 | 2021-04-15T21:48:20+05:30 | null | null | null | null | null | Clarification | created_by: 2043020884409 time: 2021-03-31 16:12:23 UTC, Hi Gyanamayee, As explained over the call, the below requirement cannot be achieved in the standard product. If the balance is accumulated for employees, it can be availed as well. Hence, as requested and confirmed by you, the balance of leave type "CPL" will be lapsed tonight at 23:30 hours and credit will happen for all employees tomorrow at 5 AM as configured. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,630 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, As discussed, can it be possible to add below options in drop down of leave request in adrenalin. Also we need to give this option to specific location. Options available to regularise leaves: Consolidated Privilege Leave Sick Leave Maternity Leave Outdoor Duty Work From Home Work From Home (COVID-19) Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,701 | 5 | 2 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-03-31T21:56:54+05:30 | 2021-04-16T12:55:18+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee, As discussed, it can be achieved by giving relevant location mapping while creating these new Leave types in the "Leave Configuration" form. We will schedule a remote session to guide you on the same. We will get in touch with you for scheduling a remote session. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Pls connect soon Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, Awaiting connection to guide you on this. Please confirm your availability. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Not required. We are not willing to change now and will let you know if we want it in furture. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As per your confirmation below, we are tagging this ticket as resolved. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,631 | Dear Jay, Please change date of leaving as 18th March 2021 in settlement entry for Smriti sharma (Emp.No.01446) and confirm. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,702 | 5 | 1 | Closed | Sujatha | LWD Update | Product | Data Correction | null | Separation Management | null | null | 2021-04-01T05:58:43+05:30 | 2021-04-16T12:55:22+05:30 | null | null | null | null | null | Service Request | Hi Sujatha, As requested we have updated the DOL from backend for the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, The same has been resolved. |
1,632 | Filed staff are facing Sign In error with attendance today Plz resolve the issue as per attached screen shot. urgent support is required please. | 11,703 | 5 | 4 | Closed | Bharat Kumar | null | null | null | null | null | null | null | 2021-04-01T07:32:30+05:30 | 2021-04-01T09:22:41+05:30 | null | null | null | null | null | null | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home |
1,633 | truncation not happened | 11,704 | 5 | 4 | Closed | Nitin Salunke | Services restarted and Leave Credit scheduler executed | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-01T08:02:01+05:30 | 2021-04-16T08:48:32+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-04-01 02:32:01 UTC, Hi Nitin Salunke, With reference to our discussion, services were stopped yesterday at 12:40 manually and hence the Leave Credit has not happened for the employees,we have now executed the same and Credit for PL,CL/SL has been done and the same has been confirmed from your end,request you to please check on why the services were stopped . Regards Wasim |
1,634 | Need help to fetch notice period for employees in Employee Details report. | 11,705 | 5 | 3 | Closed | Santanu RoyChowdhury | As discussed, the changes can't be done in the "Employee details report" as it is a standard report.Hence we have created a new ireporter "Employee Details Report New" as per your requiremnet. We have generated the report and it is working fine and same has been confirmed from your end.
| Product | Data Correction | null | Separation Management | null | null | 2021-04-01T08:51:47+05:30 | 2021-04-17T13:49:51+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043099558723 time: 2021-04-01 08:51:47 +0530, Hi Santanu RoyChowdhury, We will initiate connection and work on the reported query. Regards, Veerapandian R, Hi Santanu RoyChowdhury, Please join on the below given session link https://fastsupport.gotoassist.com/205716250 Regards, Veerapandian R, Hi Santanu RoyChowdhury, As discussed over the call we have been informed to work on the reported query tomorrow. Hence we are downgrading the ticket status and will share the session link tomorrow. Regards, Veerapandian R, Hi Santanu RoyChowdhury, As discussed, the changes can't be done in the "Employee details report" as it is a standard report.Hence we have created a new ireporter "Employee Details Report New" as per your requiremnet. We have generated the report and it is working fine and same has been confirmed from your end. Regards, Veerapandian R |
1,635 | Need notice period for employees in Employee Details report | 11,706 | 5 | 3 | Closed | Santanu Roy Chowdhury | As discussed, the changes can't be done in the "Employee details report" as it is a standard report.Hence we have created a new ireporter "Employee Details Report New" as per your requiremnet. We have generated the report and it is working fine and same has been confirmed from your end. | Product | Data Correction | null | Personal Data | null | null | 2021-04-01T08:54:43+05:30 | 2021-04-17T13:06:55+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Santanu Roy Chowdhury, The same issue has been raised twice. Hence we are closing this ticket. Please refer to the ticket id : 11705 Regards, Veerapandian R, This has not been closed. Thanks & Regards Santanu RoyChowdhury Human Resources Acclaris Business Solutions Private Limited (A Willis Towers Watson Company) , This has not been resolved. Please guide us regarding getting notice period for employees in employee details report. We can work tomorrow on this ticket. Thanks & Regards Santanu RoyChowdhury Human Resources Acclaris Business Solutions Private Limited (A Willis Towers Watson Company) , Hi Santanu Roy Chowdhury, The issue has not been resolved. But the same issue has been raised twice. For the update of the issue raised Please refer the ticket id : 11705. Regards, Veerapandian R, Hi Santanu Roy Chowdhury, As discussed over the call we have been informed to work on the reported query tomorrow. Hence we are downgrading the ticket status and will share the session link tomorrow. Regards, Veerapandian R, Sure noted. We will connect tomorrow early morning. Thanks & Regards Santanu RoyChowdhury Human Resources Acclaris Business Solutions Private Limited (A Willis Towers Watson Company) , Hi Santanu Roy Chowdhury, Please join on the below given session link https://fastsupport.gotoassist.com/287623699 Regards, Veerapandian R, Hi Veera, I have joined the link. Thanks & Regards Santanu RoyChowdhury Human Resources Acclaris Business Solutions Private Limited (A Willis Towers Watson Company) , Hi Santanu Roy Chowdhury, As discussed, the changes can't be done in the "Employee details report" as it is a standard report.Hence we have created a new ireporter "Employee Details Report New" as per your requiremnet. We have generated the report and it is working fine and same has been confirmed from your end. regards, Veerapandian R, This is successfully closed |
1,636 | For APL05338 Salary advance form is not able to raise System not accepting and error coming. (Transaction is pending for approval, cannot modify) | 11,708 | 5 | 1 | Closed | Vidyasagar | clean up done only in workflow and not in module | Customization | Data Correction | null | Loans | null | null | 2021-04-01T10:51:48+05:30 | 2021-04-12T10:35:24+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post analysis, we understood that we have done some clean up for the workflow transactions of this Salary advance earlier, and since in the module transactions it was still pending, the application didn't allow user to raise the same. We have done the needful now. Request the user to raise the transaction now and let us know in case of any queries. Thanks and Regards, Dhivya . V |
1,637 | Dear Team, We declared holiday on last Monday 29th Mar-2021 for Chennai & Chennai-IDC location employee, kindly reflect the same in system and let me know once you completed. | 11,709 | 4 | 1 | Resolved | Antony Martin Depores | Holiday scheduler executed for the past date | Product | Configuration | null | Setup Adrenalin | null | null | 2021-04-01T11:48:17+05:30 | 2021-04-01T14:04:37+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; wbx 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Antony Martin Depores, As discussed, we have created a holiday on 29-Mar-2021 for the Chennai calendar and executed the holiday scheduler for the date to mark attendance as HOLIDAY. The holiday updated for 112 employees that mapped under the CHENNAI location. In the future, you can execute the holiday scheduler for the backdated via "Event Scheduler" form by selecting the category "Attendance Weeklyoff for past date" and then pass the date and then execute the scheduler. Attached screenshot for your reference. Regards Raghu.T |
1,638 | Dear Divya, In appointment letter & PMS letters bookmarks are not updating properly.Please check | 11,710 | 5 | 4 | Closed | Tirupathiraju | individual bookmarks placed, need to replace with table bookmark | Product | Configuration | null | Employee Information | null | null | 2021-04-01T11:50:16+05:30 | 2021-04-17T10:14:15+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, Request you to please share sample id snapshot for Appointment letter and PMS over the ticket tp analyze further. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Request you to please share sample id snapshot for Appointment letter and PMS over the ticket tp analyze further. Also request you to please let us know if this is for specific template (or) all templates, which can help us on analysis further. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Post analysis we understood that the employee APH0189 is tagged to "Ahel staff promotion". This template is modified on 31st Mar 2021 and the individual bookmarks are placed. Attached the snapshots for your reference. Request you to please click on down arrow mark as highlighted in the snapshot and use the highlighted bookmarks. Request you to please replace the table bookmarks, upload the document, regenerate the letter and let us know in case of any concerns. Tried reaching you over the call, however unable to connect, hence request you to please call back in case of any concerns. Thanks and Regards, Dhivya . V, Hi Divya, In executive ctc break up also.Components are not in order. Please find the attached Screen shot FYR, Dear Divya, Please remove the below employee records in " Employee transfer form " which was raised on 30th March 2021. APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929, Dear Tirupati, As requested, we will do the required clean up of two letters for the below shared list of employees and update you. In the mean while request you to please raise a new ticket and share this cases, since the earlier query was related to bookmarks in letter and this was for clean up activity. Thanks and Regards, Dhivya . V |
1,639 | Surdendra Kumar (P1757) not able to raise FOOD Expense claim refer to attached screenshot. Kindly check and fixed the issue | 11,711 | 5 | 3 | Closed | Pratap Singh | Clarification | Customization | Clarification | null | Claims & Reimbursement | null | null | 2021-04-01T11:56:21+05:30 | 2021-04-16T16:50:01+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Surdendra Kumar (P1757) not able to raise FOOD Expense claim. We will check the issue and fix it. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis and as per your requirement and functionality only a Single Food Claim can be applied for a month. We have discussed internally with the customization team and it is developed in that way to restrict the single transaction per month. Also while checking Feb month transactions it allowed to raise two transactions per month and it is an issue and due to server slowness one transaction is in queue and it allow to create other transaction for same month. Now that issue also fixed in the code level and it will not allow to create more than one transactions for month if it is in queue. Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,640 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Pls remove mail notification of GAVL operation employees immediately as they are getting mails but they are only available in system for approving forms of their subordinate. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,712 | 5 | 2 | Closed | Gyanamayee Swain | Clarification | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-01T12:13:30+05:30 | 2021-04-16T12:55:22+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee, As discussed, eligibility for leave type has been removed from your end to ensure leave credit does not happen for those employees. If complete emails from Adrenalin need to be stopped for those employees, we can do the same by tagging dummy email id's in the system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,641 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls let me know how we can make mandatory field "Experience certificate" [cid:image001.png@01D726F1.12C3E1C0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,713 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on label editor | Product | Clarification | null | Setup HRMS | null | null | 2021-04-01T12:19:25+05:30 | 2021-04-16T15:51:22+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, please refer the below steps to make the required column as mandatory. -->Navigate to the LABEL EDITOR form >>choose Form Name as PAST EMPLOYMENT DETAILS >> choose Label Filter as FORM VALIDATION LABEL -->Then check the label name EXPERIENCE CERTIFICATE which is 15 and change its visibility as MANDATORY, then SUBMIT the form and then click on GENERATE XML once submitted successfully. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,642 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Also education details upload option, [cid:image005.png@01D726F1.46DBC220] From: Jatinder Kumar Sharma Sent: Thursday, April 01, 2021 12:18 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: Past Employment Details - Experience certificate Pls let me know how we can make mandatory field "Experience certificate" [cid:image006.png@01D726F1.46DBC220] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,714 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on label editor | Product | Clarification | null | Setup HRMS | null | null | 2021-04-01T12:20:29+05:30 | 2021-04-16T15:51:22+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, please refer the below steps to make the required column as mandatory. -->Navigate to the LABEL EDITOR form >>choose Form Name as EDUCATION DETAILS >> choose Label Filter as FORM LABELS then click on GO -->Then check the label name UPLOAD which is 19th and change its visibility as MANDATORY, then SUBMIT the form and then click on GENERATE XML once submitted successfully. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,643 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Team, My adrenalin homepage is not showing up properly. Multiple users have also complained of the same. PFA the screenshot *Regards*, *Vivek Raj M | AVP - HR * *Aye Finance (P) Ltd. | Head Office – Gurgaon* Cell - +91-8448486701 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,715 | 4 | 1 | Resolved | Vivek Raj | Server Slowness | Product | Service Request | null | Setup HRMS | null | null | 2021-04-01T12:28:00+05:30 | 2021-04-01T14:50:02+05:30 | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com | palak.sodhi@ayefin.com | null | null | Software Problem | Hi Vivek Raj, We understand that the My adrenalin homepage is not showing up properly. We will check internally and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vivek Raj, Post Analysis, we have verified internally and this problem occurs yesterday due to server slowness and it is resolved by the internal cloud team. Also we have verified the Login and now it is launching properly. (Attached the screenshot for your reference). Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,644 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check L2 reporting of this employee must be "human resource" [cid:image001.png@01D726F2.DECB1030] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,716 | 5 | 3 | Closed | Jatinder Kumar Sharma | L2 data correction (change req) | Product | Data Correction | null | Employee Information | null | null | 2021-04-01T12:31:36+05:30 | 2021-04-16T15:51:23+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, For the reported employee 94745, the managers are found to be mapped as below. L1 - 94075 L2 - 91131 Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per your request, for 94745, the L2 has been updated as 'T0015' through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, It should be. Employee_ID FullName D39945 Human Resources Human Resources Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, As per your request, for 94745, the L2 has been updated as 'D39945 ' through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,645 | Dear Iswarya, Status change option is not enable in "In Progress" ticket category. Please check and resolve. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== | 11,717 | 4 | 1 | Resolved | Palak sodhi | Clarification | Product | Clarification | null | Help Desk | null | null | 2021-04-01T13:01:29+05:30 | 2021-04-02T19:16:13+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com | vivek.raj@ayefin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Software Problem | Hi Palak sodhi, We understand that the Status change option is not enable in “In Progress” ticket category. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, Post Analysis, while checking the "Answer Query" form for the Employee - Aye4221 ^ Shashank Ravindra Lolge the status change option is enabled with all the status. Attached the screenshot for your reference. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,646 | Attendance Sync Utility” was shut down yesterday and as a result attendance was not sync all employees for yesterday. As discussed with Aishwary Singh, please update the out time in HRMS. | 11,718 | 5 | 3 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-01T13:33:41+05:30 | 2021-04-07T15:33:17+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, we will check the attendance out time and update you. Will check with the customisation team and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have updated the out time for all employees on 31-Mar-2021. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,647 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Nidheesh; May I ask your assistance in opening the Goal Setting platform for 2021 as of 5. April 2021. We would like to start uploading the business goals as of that date. Thanks. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D726EE.9C5E80F0] [cid:image002.png@01D726EE.9C5E80F0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,719 | 5 | 1 | Closed | Lee-Anna Nussbaumer | Configuration has been done | Product | Configuration | null | Performance Management | null | null | 2021-04-01T13:39:23+05:30 | 2021-05-03T19:48:57+05:30 | nidheesh.k@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, leeanna.nussbaumer@ghobash.com | nidheesh.k@myadrenalin.com, saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, leeanna.nussbaumer@ghobash.com | amit.sangha@abaninvestment.com | null | null | Service Request | Dear LeeAnna, Good Morning. I am on vacation so my response got delayed. Apologies. We can enable the goal setting for 2021 and for this a new calendar has to create in the application. Dear Amit, Kindly create new calendar similar to last year calendar. For any assistance on the same pls contact support team by raising a ticket. Regards Nidheesh K Sent using spark for iPhone , Dear Team; I confirm that the system is open and working. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D738F0.C15CCD30] [cid:image002.png@01D738F0.C15CCD30] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. , Dear Team; I sent a status report on 24. April regarding this ticket. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D73CD5.77803330] [cid:image002.png@01D73CD5.77803330] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. |
1,648 | Dear Team, Please do the needful as per trail mail. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Neeraj Bhardwaj [mailto:neerajbhardwaj@globecapital.com] Sent: Thursday, April 01, 2021 1:15 PM To: 'Anoop Singh' Subject: Attendance error Below request is showing pending but no pending request is with reporting manager: Neeraj Bhardwaj Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.535) www.globecapital.com fbn-02.png | 11,720 | 5 | 1 | Closed | Anoopsingh | Clarification Provided | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-01T13:41:26+05:30 | 2021-04-23T18:49:57+05:30 | null | null | null | null | null | Clarification | Hi Anoopsingh, Kindly join the below connection to work on the reported query. https://fastsupport.gotoassist.com/739247762 Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We request you to please check the pending transaction of the mentioned employee queue and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,649 | Through “Forms raised by me” record resignation of Kiran narodia (STM 10156) shows pending with STM01 with dual entry but it’s not reflecting in FORMS PENDING FOR APPROVAL from Stm01 login. | 11,721 | 5 | 3 | Closed | Raksha Dayma | Double submit | Product | Data Correction | null | Asset Tracking | null | null | 2021-04-01T14:00:22+05:30 | 2021-04-16T19:49:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, transaction is showing as duplicate entry in the forms raised by me, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 , Hi Raksha Dayma, During analysis, we observed that workflow transaction data seems incorrect due to first level approver approved the request multiple times, hence duplicate records gets generated. We have identified the duplicate record and correct the same. Kindly ask the approver to approve the transaction and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, STM01 has approved one form but the RAISED BY ME option of record resignation is still reflecting as pending from STM01., Hi Raksha Dayma, Reported employee has 2 bank account in the application. One is Yes bank and other one is state bank of india. For an employee, one salary account is applicable for an employee so delete one salary account and then try approve the resignation. Currently resignation form is pending with approver. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
1,650 | Dear Wasim, Please delete the emp id 118068 - Hans Loozekoot. We have created it errornously. Please confirm once done | 11,722 | 4 | 3 | Resolved | Kavita Gaurav Kamath | r Removed,hence no deletion required | Product | Clarification | null | Setup HRMS | null | null | 2021-04-01T14:01:43+05:30 | 2021-04-01T14:24:50+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, With reference to our discussion,as employees Reporting Manager has been removed manually from system through employee movement ,we are not deleting this employee and the same has been confirmed from your end. Regards Wasim |
1,651 | Dear Wasim, We would want to create new employee id with Reporting manager and Reviewer as blank. Please assist us in doing the same on priority. Regards, Kavita Kamath 9820044981 | 11,723 | 4 | 3 | Resolved | Kavita Gaurav Kamath | removed mandatory column from data upload | Product | Configuration | null | Setup HRMS | null | null | 2021-04-01T14:06:20+05:30 | 2021-04-01T14:22:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11722, Hi Kavita Gaurav Kamath, With reference to our discussion,reporting manager has been made blank with help of employee movement form,please check in the reports and confirm us. Regards Wasim |
1,652 | Hi, As discussed, the candidate cannot taken to final status form. the system throw errors while interview schedule submission . Request you to look into it and resolve it at the earliest. Regards, Pinkiiy Raval | 11,724 | 5 | 3 | Closed | Vaishali Raut | final status transactions incorrectly done. Patches has been released.
ER_TA_INTERVIWE_FINAL | Product | Patch Deployment | null | Interview and Selection Management | null | null | 2021-04-01T14:06:22+05:30 | 2021-04-16T11:27:51+05:30 | pinkiiy.raval@medusind.com, bishnu.rai@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com, bishnu.rai@medusind.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, We have already initiated the session, we will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the Final Status transaction has not submitted properly in the first time and also the transaction was available in the database. So when you are trying to do the Final Status, Interview Acceptance Status screen is not getting enabled. On an urgent basis, we have removed the incorrect transactions from back end (Internal Reference Table : ER_TA_INTERVIWE_FINAL). Post removing the same, the Interview Acceptance Status screen has enabled. Since this has been already identified as an issue in the product, we need to deploy the patches. The patches has the dependencies of more than 50 so we need to promote the bundle patches in system. Hence requesting you to kindly inform your IT Team to take the Live DB and Application Folder Back UP in the system. And also we required the application downtime of maximum one hours. Requesting you to share the date and time in advance for scheduling the session to promote the patches. In case of any clarifications needed on the same, kindly revert to us. Patch ID : PatchCollationTAS2.0_TillQA_61_31Jan2021 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the Final Status transaction has not submitted properly in the first time and also the transaction was available in the database. So when you are trying to do the Final Status, Interview Acceptance Status screen is not getting enabled. On an urgent basis, we have removed the incorrect transactions from back end (Internal Reference Table : ER_TA_INTERVIWE_FINAL). Post removing the same, the Interview Acceptance Status screen has enabled. Since this has been already identified as an issue in the product, we need to deploy the patches. The patches has the dependencies of more than 50 so we need to promote the bundle patches in system. Hence requesting you to kindly inform your IT Team to take the Live DB and Application Folder Back UP in the system. And also we required the application downtime of maximum one hours. Requesting you to share the date and time in advance for scheduling the session to promote the patches. In case of any clarifications needed on the same, kindly revert to us. Patch ID : PatchCollationTAS2.0_TillQA_61_31Jan2021 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, We have taken the session and deployed the patches in UAT and you have tested the complete flow of recruitment from your end. Post confirmation from your end, we have deployed the patches in the Live Environment. Note : Currently the Microsoft SQL Server is in lower version so the latest keywords are not getting recognized. Kindly inform your IT Team to upgrade the SQL to latest version. Because our patches will contains keywords of latest SQL. Ex Keywords: CONCAT Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana. Thanks & Regards, Pinkiiy Raval >> HRMS - Coordinator [cid:image001.png@01D2E543.83B459D0] Office: 91.22.66664760 IPLC: 2010 , Thank you Rumana |
1,653 | Dear Team, While updating adharcard no. in employee details form of Sandeep Kumar Dwivedi-NBHC02158 it showing already exist. Please check and confirm. Adhar no. is 658738289210. Rgds Manoj Tiwari | 11,725 | 5 | 3 | Closed | Manoj Tiwari | Aadhar No removed from Old id. | Product | Data Correction | null | Employee Information | null | null | 2021-04-01T14:29:05+05:30 | 2021-04-16T15:51:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Manoj, We understand that you are unable to update Aadhar No. for Emp-NBHC02158 as it is showing Aadhar No. already exists. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Manoj, As discussed over the call, 658738289210 Aadhar no. was registered with Employee's old ID-NBHC01223 hence it was showing Aadhar No. already exists. So we have removed Aadhar no from employee's old ID. Now you are able to update Aadhar No. in Employee Details Form. Please check and revert for further clarification. Regards, Judhistira.M |
1,654 | Please find the attached leave opening balance concerns and do the needful. | 11,726 | 5 | 3 | Closed | Senthil kumar M S | leave credit on join ran after the truncation | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-01T14:48:06+05:30 | 2021-04-17T11:48:02+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, Please join the below session link. https://fastsupport.gotoassist.com/886159870 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Senthil kumar M S, As discussed over the phone, the Leave credit on Joining scheduler has run after the Leave Carry Forward scheduler due to which the opening balance has more than the carry forwarded balance. We have corrected the records from back end. However, in SL, PL Leave Types, employees has utilizied the leave for 2021-22FY using 2020-21FY balance. So the opening balance will be more than the carry forwaded balance. And also for CL, the FY19-20 transactions has been approved on FY20-21 and also for few employees truncation has been done manually on FY20-21 with extra balances. Due to which the opening balance is showing in Negative. Attaching the Leave Request which has been raised the leave transactions in system on 01 APR 2021. Kindly inform those users to raise the leave transactions again in system. And also we have configured the Credit configuration for CL and SL in system with the Effective From 01 Apr 2021. Based on your confirmation over the mail and phone, we have unfreezed the Leave Module and activated the Leave General Credit (running on Monthly Basis at start day) and Leave Credit On Join (running on Daily Basis at 22:00 PM). Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Self is on PL and will resume office on 10th June. Pelase contact Mr.Saravanakumar (Saravana@bluedart.com) for ERP related assistance. |
1,655 | Dear Wasim, As per our last discussion, we have created a new joiner Hans Loozekoot (118068), we would want self service module access & work flow access to approve reportings attendance / leaves for new joiner Hans Loozekoot (118068) without doing onboarding. Please get the needful done on priority and confirm once done. Regards, Kavita Kamath 9820044981 | 11,727 | 5 | 3 | Closed | Kavita Gaurav Kamath | Configuration of forms | Product | Configuration | null | Application Access Management | null | null | 2021-04-01T14:52:44+05:30 | 2021-04-16T15:51:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11723, Hi Kavita Gaurav Kamath, With reference to our discussion, we have now guided on how to Map Self user groups and also assisted in mapping the employee to his role as SMC player, please check for the transactions of his reportee's and update the status to us. Regards Wasim |
1,656 | We are trying to take leave balance report for all employees but the report is showing different values. We are truncating the leave balance every year therefore there should not be any difference. Please check. | 11,728 | 5 | 3 | Closed | Jery Jose P | ireport creation named as current leave balance | Product | Clarification | null | Employee Information | null | null | 2021-04-01T15:13:02+05:30 | 2021-05-18T14:49:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, We have taken Session and verified the data. Since pay roll is goin we have kept the process in hold.We will check query once PAYROLL is closed., Hi Jery Jose P, We have requested team for the backup of App server and DB server. Once backup activity is complete we will correct the leave balance and update you the status. , Hi Jery Jose P, As per your request ,We have created a report with the name as Current_Leave_balance to check the leave balance of employee as on date . Also the Requested you to use the Leave Balance form to check the Credit and debit done in a period of time. Kindly check the same and update us in case of clarification. |
1,657 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, Employee's are applying for last month leave in the system but it is not allowing whereas backdated option is enabled for all leaves. We want to give priority to employee to apply leave for last month. Pls check and let us know how to go ahead. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,729 | 5 | 3 | Closed | Gyanamayee Swain | Customer requested to move all truncated balance to PP balance. | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-04-01T16:08:40+05:30 | 2021-04-20T11:49:15+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee, Please accept the control request on Anydesk to guide you on the configuration to be done to resolve the reported concern of backdated leave. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As discussed, awaiting your confirmation to proceed from either of below suggestions. 1. Manually move all truncated values to PP balance, so that employees can apply for last financial year. 2. Make the configuration of Reinitialization as No and let balance be debited from employee's existing current balance. Please confirm to proceed accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, Since there is no update from your end on this, we are tagging this ticket as resolved. You can reopen the same once you get internal approval to proceed with this. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Not yet resolved so keep it open. Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Dear Gowtham, Pls add all last year truncation balance to employee and connect immediately. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , PFB. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee, Tried reaching you for a remote session, your number is busy. Request you to please provide a remote session on Anydesk to do the data correction as requested by you. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , I will call you once done with my work. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee, As requested, we have now moved the truncated balance of CPL to PP balance for all employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,658 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Kindly change the name of "Covid -19" leave to "Quarantine Leave" and configure the same as "Approved Unpaid Leave" , (Ideally leave type shouldn't have a balance however we should be able to apply any number of days as "AU") Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager - Human Resources [cid:04_c39202b1-4557-4a36-a62c-ff5f806c11b0.png]<http://www.transmaldivian.com/> Velana International Airport | P.O. Box 2023 | Maldives [cid:mob_be966c18-4af1-4076-b299-99acc29a6869.png] +9607785748 | [cid:tele_a2a4fa6b-0ade-4401-ac1d-66bc48048856.png] +9603305188 | [cid:fax_acd870e5-a8b4-4fd0-9b2a-67314bc6ab5b.png] +9603318055 www.<http://www.transmaldivian.com/>transmaldivian<http://www.transmaldivian.com/>.<http://www.transmaldivian.com/>com<http://www.transmaldivian.com/> [cid:facebook_a3a9f2b3-101d-47f2-80de-1ad6e1519054.png]<https://www.facebook.com/transmaldivianairways> [cid:instagram_d5945e73-947a-4515-b5dc-7cf61bbd5d7e.png] <http://instagram.com/transmaldivian> [cid:linkedin_7198727b-653d-4170-9663-6f4f5f2379e1.png] <https://www.linkedin.com/company/trans-maldivian-airways-pvt-ltd-> [cid:twitter_a2a5e466-585d-4f2d-b886-2502db5887e9.png] <https://twitter.com/Transmaldivian> [cid:youtube_a0f7278f-a3d4-4261-83bd-9388a7f5caf3.png] <https://www.youtube.com/user/MaldivesTMA> <https://www.worldtravelawards.com/award-indian-oceans-leading-seaplane-operator-2017>[cid:worlds-leading-seaplane-operator-2018-winner-shield-256_700ce625-c70b-44be-a246-09ce0a705bcb.png][cid:worlds-leading-seaplane-operator-2019-winner-shield-256_0c2306ff-5c07-4342-9db2-3293811d4fc5.png][cid:Gold_100_stamp-06_3d6a9a61-1f02-4a35-8874-66e2c950a626.png]<http://www.worldtravelgroup.com/> An ISO 9001:2015, 14001:2015, 22301:2012 and OHSAS 18001:2007 Certified Company [cid:save_d01dc92f-fa93-4ea2-a39d-ece9ef102ba1.png] Please consider the environment before printing This e-mail contains information which is confidential and/or legally privileged. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this e-mail is strictly prohibited. If you have received this e-mail in error, please destroy it and notify us by reply e-mail or by telephone. Internet E-mail messages may be subject to delays, non-delivery and unauthorized alterations and we shall not be responsible for the consequence(s) in such event(s). All reasonable precautions have been taken to ensure no viruses are present in this E-mail. We cannot accept responsibility for loss or damage arising from the use of this E-mail or attachments and recommend that you subject these to your virus checking procedures prior to use. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,730 | 5 | 1 | Closed | Nuwan Dissanayake | updated in back end | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-01T16:14:06+05:30 | 2021-04-16T17:50:08+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, balakumaran.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, balakumaran.v@myadrenalin.com | balakumaran.v@myadrenalin.com | null | null | Clarification | Hi Nuwan Dissanayake, Please provide us sometime, we will do the required changes with reference to leave names and balance configuration and share the updates with you at the earliest. Thanks and Regards, Dhivya . V, Dear Nuwan, As requested, the leave name has been changed. Also the Configuration "Allow current year negative balance" is already 'Yes', hence we have not done any changes. Please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
1,659 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls call. **Mandatory Details For Offer Generation Vacancy code SENIOR VICE PRESIDENT - BROKING.7886-215 Name of the candidate Anshul Kandpal Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,731 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Offer Management | null | null | 2021-04-01T16:45:10+05:30 | 2021-04-16T17:50:09+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com | null | null | null | Clarification | Hi Jatin, As discussed, please refer the attached file for Offer and Resume details of 94771?. Thanks & Regards, Mohamed Moosa A ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: moosa.m@myadrenalin.com<mailto:moosa.m@myadrenalin.com> ________________________________ |
1,660 | In Employee Creation Form Email ID is coming as abc.com Please make it as blank and mandatory | 11,732 | 5 | 3 | Closed | Vidyasagar | it is not feasible as it is based on the code level | Product | Configuration | null | Employee Information | null | null | 2021-04-01T16:59:43+05:30 | 2021-04-16T17:50:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post conversation with Apollo, we understood that since personal email id's are provided in the Employee Creation form Email id column, it is not feasible to provide a single domain there. The email format in Employee Creation is based on the configuration 'Email_Format' in the Adrenalin configuration editor. We have attached the snapshot for your reference. However as discussed with you over the call, it is not feasible to make it blank as it is fetched automatically based on the code level. Thanks and Regards, Dhivya . V, Hi Vidyasagar, Post conversation with Apollo, we understood that since personal email id's are provided in the Employee Creation form Email id column, it is not feasible to provide a single domain there. The email format in Employee Creation is based on the configuration 'Email_Format' in the Adrenalin configuration editor. We have attached the snapshot for your reference. However as discussed with you over the call, it is not feasible to make it blank as it is fetched automatically based on the code level. Thanks and Regards, Dhivya . V, |
1,661 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check the clearance. From: Tanmoy Bhadri Sent: Thursday, April 01, 2021 5:21 PM To: Jatinder Kumar Sharma Cc: Shailender Verma; Sunny Verma Subject: Clearances not visible in HRIS Hi Jatinder, Request to please check as clearances are not visible in respective clearance givers HRIS for below mentioned. Emails attached for reference. Emp_ID NAME K0145 Rekha Thakur K0146 Payel Barat Regards, Tanmoy Bhadri AVP - HR Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11 2nd floor sector 125 Noida UP 201301 T: +91 120 486 6223 | M: +91 9999410776 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,733 | 5 | 3 | Closed | Jatinder Kumar Sharma | transaction stuck in the queue | Product | Clarification | null | Separation Management | null | null | 2021-04-01T17:46:24+05:30 | 2021-04-16T19:49:11+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, The reported SEPARATION ACTIVITY APPROVAL transactions are now reflecting in the FORMS PENDING FOR YOUR APPROVAL. Please now check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,662 | Hi, The Goal summary report does not generate data. request you to fix it at the earliest. Regards, Pinkiiy Raval | 11,734 | 5 | 4 | Closed | Vaishali Raut | Riewtype GS was previously added and customer is Full Template | Product | Data Correction | null | Performance Appraisal | null | null | 2021-04-01T18:02:43+05:30 | 2021-04-16T11:26:50+05:30 | vaishali.raut@medusind.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Thank you Niraikalai |
1,663 | Hi Team, We had credited annual leave in the beginning of the year for all staffs. However today all staff got an email stating 1.93 annual leave credit for the month of April and the leave balance has increased. | 11,735 | 5 | 4 | Closed | Gangamma Kekada | leave general credit | Customization | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-01T18:05:46+05:30 | 2021-04-14T20:24:19+05:30 | nazia.begum@osb.co.uk, roopashree.ashokkumar@osb-india.com, judaea.vanbuerle@osb-india.com, arya.nair@osb.co.uk, deeba.mirza@osb-india.com, gangamma.kekada@osb.co.uk | nazia.begum@osb.co.uk, roopashree.ashokkumar@osb-india.com, judaea.vanbuerle@osb-india.com, arya.nair@osb.co.uk, deeba.mirza@osb-india.com, gangamma.kekada@osb.co.uk | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gangamma Kekada, As per the reported query, we understood that the leave has credited in system. We will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada, Unable to connect the VPN. Kindly arrange the server access. https://fastsupport.gotoassist.com/814914566 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada, As discussed yesterday with Ms. Nazia, we have freezed the Leave Module in system so that the employee cannot utilize the Leave Balance in system. Kindly arrange the server access on priority basis to work on the query because we are unable to connect the VPN in our system. https://fastsupport.gotoassist.com/814914566 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada, As discussed over the phone with Ms. Nazia, she has enabled the Leave General Credit scheduler on Mar 08, 2021 for making the automatic credit for Anniversary Leave (AL) in system. However, for the Annual Leaves, as per system defined, the general credit has been defined on Monthly Basis and on 01st Jan 2021, the Leave Credit has been done in the system through Leave Balance Adjustment upload manually for the entire year. Since the Leave Credit Configuration has defined in system with Monthly Basis, the Leave Credit has happened on April month. We request you to download the Leave Ledger Report with From date as 01 Apr 2021 and Reason as Leave Credit. And do the Leave Balance Adjustment of credited value through data upload with the transaction type BAD to debit the credited balances. Kindly do the same and update us if any clarifications needed on the same. Note : Leave General Credit scheduler means, system will provide all the general credit balances to employee for all the leave types based on their eligibility. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada, The reported query has been raised for analyzing the AL Leave Credit happened in the system for which we have already provided the resolutions and the RCA for the same. For anniversary leave point requesting you to raise it as a separate ticket because RCA will be different for each queries Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,664 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please provide us immediate support for emergency situation. Candidate portal is not working properly. https://hcm.myadrenalin.com/candidate/LoginPage.aspx?obj=0qKjcPeCekU1P1ERJbACoQ%3D%3D *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,736 | 5 | 1 | Closed | Saurabh Soni | Clarification | Product | Clarification | null | Offer Management | null | null | 2021-04-01T18:07:21+05:30 | 2021-05-12T18:50:07+05:30 | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, nirvesh.mehrotra@ayefin.com, ankur.sharma@ayefin.com, mohamed.shariff@ayefin.com, vivek.raj@ayefin.com, balakumaran.v@myadrenalin.com, iswarya.s@myadrenalin.com, saurabh.soni@ayefin.com, venkateswaran.c@myadrenalin.com | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, nirvesh.mehrotra@ayefin.com, ankur.sharma@ayefin.com, mohamed.shariff@ayefin.com, vivek.raj@ayefin.com, balakumaran.v@myadrenalin.com, iswarya.s@myadrenalin.com, saurabh.soni@ayefin.com, venkateswaran.c@myadrenalin.com | nirvesh.mehrotra@ayefin.com | null | null | Software Problem | Dear Team, Kindly find below challenges while applying & uploading documents through candidate portal, - Candidate application mails and password going in spam & junk mailbox, - All documents need to upload at one go (Any insufficiency causes resubmission of all document again) - Candidate portal doesn’t accept resumes or any file with special character name. - Mobile support is poor and candidate not able to upload through mobile - Session expires too soon and refreshing session shows error *(404 - File or directory not found)* *Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Dear Team Hope you are doing great!!! We are incurring huge business loss due to this issue. Kindly address the problem on priority. The new joinees are waiting to upload their documents on the candidate portal. More wait here might risk candidate-dropout. On Thu, Apr 1, 2021 at 7:37 PM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > There is a new comment in the ticket submitted by Saurabh Soni to Support > Center > > Comment added by : Saurabh Soni > > Comment Content: > Dear Team, > > Kindly find below challenges while applying & uploading documents through > candidate portal, > > > - Candidate application mails and password going in spam & junk > mailbox, > - All documents need to upload at one go (Any insufficiency causes > resubmission of all document again) > - Candidate portal doesn’t accept resumes or any file with special > character name. > - Mobile support is poor and candidate not able to upload through > mobile > - Session expires too soon and refreshing session shows error *(404 - > File or directory not found)* > > > *Regards,* > *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* > Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH > Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | > www.ayefin.com > > > , Hi Saurabh Soni, We understand that you are facing problem in the candidate Portal with the below points. We will check internally with the Product Team and update you the status. Candidate application mails and password going in spam & junk mailbox, All documents need to upload at one go (Any insufficiency causes resubmission of all document again) Candidate portal doesn’t accept resumes or any file with special character name. Mobile support is poor and candidate not able to upload through mobile Session expires too soon and refreshing session shows error (404 - File or directory not found) Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team Hope you are doing great!!! Please let us know the closure deadline for this issue. Grateful for your support. On Fri, Apr 2, 2021 at 10:02 AM Iswarya Saravanan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Saurabh Soni, > > We understand that you are facing problem in the candidate Portal with the > below points. > We will check internally with the Product Team and update you the status. > > > - Candidate application mails and password going in spam & junk > mailbox, > - All documents need to upload at one go (Any insufficiency causes > resubmission of all document again) > - Candidate portal doesn’t accept resumes or any file with special > character name. > - Mobile support is poor and candidate not able to upload through > mobile > - Session expires too soon and refreshing session shows error *(404 - > File or directory not found)* > > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Thu, 1 Apr at 7:46 PM , Nirvesh Mehrotra <nirvesh.mehrotra@ayefin.com> > wrote: > Dear Team > > Hope you are doing great!!! > > We are incurring huge business loss due to this issue. > > Kindly address the problem on priority. > > The new joinees are waiting to upload their documents on the candidate > portal. More wait here might risk candidate-dropout. > > On Thu, Apr 1, 2021 at 7:37 PM Adrenalin eSystems LTD < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> There is a new comment in the ticket submitted by Saurabh Soni to Support >> Center >> >> Comment added by : Saurabh Soni >> >> Comment Content: >> Dear Team, >> >> Kindly find below challenges while applying & uploading documents through >> candidate portal, >> >> >> - Candidate application mails and password going in spam & junk >> mailbox, >> - All documents need to upload at one go (Any insufficiency causes >> resubmission of all document again) >> - Candidate portal doesn’t accept resumes or any file with special >> character name. >> - Mobile support is poor and candidate not able to upload through >> mobile >> - Session expires too soon and refreshing session shows error *(404 - >> File or directory not found)* >> >> >> *Regards,* >> *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* >> Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH >> Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | >> www.ayefin.com >> >> >> , Hi Team, Good Morning. As discussed over call now, we will check with the below points on priority and update you. Candidate application mails and password going in spam & junk mailbox, - Check internally and update you. All documents need to upload at one go (Any insufficiency causes resubmission of all document again) - Post Document checklist upload Candidate portal doesn’t accept resumes or any file with special character name. - As per product functionality it will not allow to upload with the special characters but will check internally with the Product team and update you. Mobile support is poor and candidate not able to upload through mobile - We will login and check the issue and if possible please share the screenshot of errors. Session expires too soon and refreshing session shows error (404 - File or directory not found) - Internal Team is working on that and will update you once resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Saurabh Soni, Post discussion with our Internal Product Team, please find the inline comments below Candidate application mails and password going in spam & junk mailbox - Please check the whether the candidate From Mail ID are Trusted Mail ID’s and if not the mails will be directed to the spam or Junk. All documents need to upload at one go (Any insufficiency causes resubmission of all document again) – Technically the team is handling the File Memory storage technique for storing the files in the database and they are unable to spilt the documents and save it in the database. They can only push the document to the database at one go so they are handling this logic to push all the 22 document in one go to the database. (Technically not possible to handle this). Candidate portal doesn’t accept resumes or any file with special character name. – As discussed with Product Team, Special character are not allowed due to Vulnerability reason(Data Injection) as we are maintaining the data in the cloud database. Mobile support is poor and candidate not able to upload through mobile – Please provide us some time and also if possible attach the screenshot along with the Mobile Time to fetch the log to check the issue in detail. We will check with the Mobile Team and update you. Session expires too soon and refreshing session shows error (404 - File or directory not found) – Our internal cloud team have resolved this issue and please don’t refresh the screen and login with this URL : https://hcm.myadrenalin.com/candidate/redirectpage.aspx?companyid=AYE Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Please find below remark against each pointers, - *Candidate application mails and password going in spam & junk mailbox** - Please check the whether the candidate From Mail ID are Trusted Mail ID’s and if not the mails will be directed to the spam or Junk.* (All mail IDs are genuine and we have also checked with our personal mail ID, Every mail from HRMS is going to spam & junk mailbox only) - *All documents need to upload at one go (Any insufficiency causes resubmission of all document again) **– Technically the team is handling the File Memory storage technique for storing the files in the database and they are unable to spilt the documents and save it in the database. They can only push the document to the database at one go so they are handling this logic to push all the 22 document in one go to the database. (Technically not possible to handle this).* (Submitting all documents in one go is huge task for all candidate, We have also tried to upload all documents but not able to submit and facing the same issues. Please schedule show demo on this) - *Candidate portal doesn’t accept resumes or any file with special character name**. – As discussed with Product Team, Special character are not allowed due to Vulnerability reason(Data Injection) as we are maintaining the data in the cloud database. * (Most of the candidates saves their resume and documents with unique name which contains special characters, It will be difficult to ask every candidate to rename their files before uploading) - *Mobile support is poor and candidate not able to upload through mobile **– Please provide us some time and also if possible attach the screenshot along with the Mobile Time to fetch the log to check the issue in detail. We will check with the Mobile Team and update you.* (Pending response from Adrenalin) - *Session expires too soon and refreshing session shows error **(404 - File or directory not found) **– Our internal cloud team have resolved this issue and please don’t refresh the screen and login with this URL** : **https://hcm.myadrenalin.com/candidate/redirectpage.aspx?companyid=AYE <https://hcm.myadrenalin.com/candidate/redirectpage.aspx?companyid=AYE> * Noted *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, Good Noon. We have verified the below point with our internal Mobile Team and they are requesting for the Error screenshot along with the Mobile Time to fetch the log to check the issue in detail. So that they can resolve the issues reported in the Mobile Application in offer management. Please do the needful. Mobile support is poor and candidate not able to upload through mobile – Please provide us some time and also if possible attach the screenshot along with the Mobile Time to fetch the log to check the issue in detail. We will check with the Mobile Team and update you. (Pending response from Adrenalin) Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Please revert on other issues, Also requesting you to schedule call. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, Good Morning. As discussed now, we will check with our Internal Team and we can schedule the call on Thursday. Please provide your availability and update the timing for the call. We will discuss and send you the call invite for Thursday. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Saurabh Soni, Good Morning. As discussed, please send us the google meet link by 12.00 P.M as per the schedule to discuss the below issues. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Please find below meeting link on 12.00, To join the video meeting, click this link: meet.google.com/fut-vcdi-svi *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Dear Team, As discussed over call requesting you to arrange demo call will full flow of candidate journey in HRMS from candidate Application in candidate portal till onboarding. Kindly schedule the call as soon as possible. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, Thank you for the mail. Will discuss internally and will update you as soon as possible. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Saurabh, We have raised the request of Complete flow ( From Candidate Portal – Employee On-boarding) internally. We will discuss with the team on this and schedule the session accordingly at the earliest. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Hi Saurabh Soni, As discussed over call with Mr. Nirvesh, we will discuss internally and confirm the schedule timings by tomorrow. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Saurabh Soni, As discussed over call, please schedule the Demo by Monday morning - 11:30 A.M to 12:30 P.M also please share us the google meet link to join the same. Our team will walkthrough the Complete process flow ( From Candidate Portal – Employee On-boarding) in the AYE UAT server so that it will not affect any Live Transactions. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Time is confirmed from our end. @Saurabh : Kindly share the invite with all participants. On Fri, Apr 16, 2021 at 4:23 PM Iswarya Saravanan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Saurabh Soni, > > As discussed over call, please schedule the Demo by Monday morning - 11:30 > A.M to 12:30 P.M also please share us the google meet link to join the same. > > Our team will walkthrough the Complete process flow ( From Candidate > Portal – Employee On-boarding) in the AYE UAT server so that it will not > affect any Live Transactions. > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Thu, 15 Apr at 7:20 PM , Iswarya Saravanan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Saurabh Soni, > > As discussed over call with Mr. Nirvesh, we will discuss internally and > confirm the schedule timings by tomorrow. > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Thu, 15 Apr at 2:27 PM , Adrenalin eSystems LTD < > myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Saurabh, > > We have raised the request of Complete flow ( From Candidate Portal – > Employee On-boarding) internally. We will discuss with the team on this and > schedule the session accordingly at the earliest. > > *Thanks & Regards,* > *Dhivya.V* > > *Adrenalin eSystems Limited * > *06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | * > *Siruseri | Chennai – 600130.* > *Email: dhivya.v@myadrenalin.com <dhivya.v@myadrenalin.com> |* > *Ph : 044-30247441 | Mob : 7299201820* > > "I am keen to know that if you have any suggestions for improvement or > feedback on the services rendered by me. Please feel free to let my > manager, Mr. Balakumaran; know about the quality of services provided by > me. My manager can be contacted at "*Balakumaran.V@myadrenalin.com > <Balakumaran.V@myadrenalin.com>*" > > > , Dear All, Please find our feedback, post discussion and working with our internal team . 1. Candidate Emails to Junk : Emails are flagged as spam at the incoming mail server or in the spam filters of the recipient address. The emails that are tagged as Spam in the recipient inbox is not configurable from the sender’s end. Hence the mail settings can be configured only from the individual email inbox. 2. Special Characters on Resume : For the security purpose (or) vulnerability issues, we will not allow special characters in certain areas, in our application as well as candidate portal. These special characters have certain special meaning to the file system (or) the operating system in technical terms (ex : Sql Injection (or) unauthorized users accessing the HRMS data). 3. Label on Resume Upload : Currently we have modified the label such that file to be uploaded as ‘<=2 MB’ instead of ‘<=2KB’. Please verify and let us know. 4. Upload field in Document Checklist : We have reported this issue with our internal team and coordinating with them, will share you the tentative date for closure soon. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Dhivya, Please confirm closure timing for below point, - *Upload field in Document Checklist :* We have reported this issue with our internal team and coordinating with them, will share you the tentative date for closure soon. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Dear Team, Regret the delay in response. With reference to Document check list, product is limited to choose the file and complete the transaction during the submission of form. Hence we are unable to retrieve the already uploaded documents after the alert message. We understood that this challenge has been addressed in our next version of our product MAX, in such a way where the option to highlight, that the documents need to be uploaded, has been enabled against each document type post choosing the status in the drop down, before the alert message is thrown. We have checked the feasibility of incorporating this feature in your current version but we are unable to do so due to technical limitations. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Team Hope you all are doing great!!! Based on our series of interactions till now, what I infer is that the candidate portal is inefficient to cater to our needs as per the requirement for candidate *on-boarding*. Only your upgraded product version (MAX) can solve some of our real-time issues with the portal. Kindly correct me if my inference is wrong. Accordingly, we will take the discussion ahead. On Fri, Apr 23, 2021 at 7:14 PM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > There is a new comment in the ticket submitted by Saurabh Soni to Support > Center > > Comment added by : Dhivya V > > Comment Content: > Dear Team, > > Regret the delay in response. > > With reference to Document check list, product is limited to choose the > file and complete the transaction during the submission of form. Hence we > are unable to retrieve the already uploaded documents after the alert > message. > > We understood that this challenge has been addressed in our next version > of our product MAX, in such a way where the option to highlight, that the > documents need to be uploaded, has been enabled against each document type > post choosing the status in the drop down, before the alert message is > thrown. > > We have checked the feasibility of incorporating this feature in your > current version but we are unable to do so due to technical limitations. > > *Thanks & Regards,* > *Dhivya.V* > > *Adrenalin eSystems Limited * > *06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | * > *Siruseri | Chennai – 600130.* > *Email: dhivya.v@myadrenalin.com <dhivya.v@myadrenalin.com> |* > *Ph : 044-30247441 | Mob : 7299201820* > > "I am keen to know that if you have any suggestions for improvement or > feedback on the services rendered by me. Please feel free to let my > manager, Mr. Balakumaran; know about the quality of services provided by > me. My manager can be contacted at "*Balakumaran.V@myadrenalin.com > <Balakumaran.V@myadrenalin.com>*" > > > , Please close this ticket. On Fri, May 7, 2021, 18:50 Adrenalin eSystems LTD < myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Saurabh Soni, > > > Reminder for 10th Day for ticket ID [11736] on status as Pending Customer. > Please confirm us with your feedback for closure. > > > Regards, > > Adrenalin Support > > 11736:1025874 > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== |
1,665 | Hi, Pls let us know the process for New Financial setting 2020-21 | 11,737 | 5 | 3 | Closed | Rekesh Prasad | FY Patch deployed | Product | Patch Deployment | null | Payroll Setup | null | null | 2021-04-01T18:16:21+05:30 | 2021-04-21T12:55:31+05:30 | null | null | null | null | null | Software Enhancement | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rekesh Prasad, As discussed over the call we will check on the reported query and update you. Regards, Veerapandian R, Hi Rekesh Prasad, We have deployed the FY patch for 2021. Please check from your end and let us know. Regards, Veerapandian R, This is done. Thanks Pls close the ticket |
1,666 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, For EE 23060 to 23075 only SL & PPL balance is reflecting. CL balance have not credited for these employees for the month of March 2021. Their DOJ is 01-March 2021. Kindly check & confirm. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72723.51682F80] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,738 | 5 | 2 | Closed | Shweta Ghule Shankarrao | Credit not happened for 2 employees alone, unable to find RCA | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-01T18:17:59+05:30 | 2021-04-27T16:48:37+05:30 | sivakumar.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, ritu.sharma@npci.org.in | sivakumar.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | ritu.sharma@npci.org.in | null | null | Software Problem | Hi Shweta Ghule Shankarrao, We understood from the query that certain employees have not been credited with CL for the month of march. We will check the transactions and will update you on this. Thanks, Sumithra., Hi Shweta, We found that credit has happened for the reported employee on 1st April 2021. PFB Leave balance report for your reference. Emp ID Employee Name DOJ Leave Type Entitled Carried Over Utilized Deficits Truncate Encashed Balance 23060 Meenakshi Kishor Kharwade 01-Mar-21 CL:Casual leave 12 0 0 0 0 0 12 23075 Swapnil Sinha 01-Mar-21 CL:Casual leave 12 0 0 0 0 0 12 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi , CL leave type to be credited on DOJ and same has not happened for GETs. They have not got credit for March 2021. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72D28.86F601D0] , Hi , CL leave type to be credited on DOJ and same has not happened for GETs. They have not got credit for March 2021. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72D28.86F601D0] , Hi Shweta, We have processed credit via the back end for these 2 employees and moved the credit of last year to PP balance. Request you to please check the report now and share your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, Still CL leave type is not reflecting in the report. [cid:image003.jpg@01D72FB0.195772F0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image002.png@01D72FB0.148E2B10] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Gowtham, Still CL leave type is not reflecting in the report. [cid:image003.jpg@01D72FB0.195772F0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image002.png@01D72FB0.148E2B10] , Hi Shweta, We assumed that only reported 2 cases had the issue, hence, had resolved only for those cases earlier. Now we have resolved for all 15 other cases also who had joined on 1st March 2021. Please check the report now and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72FC1.210CA770] |
1,667 | Dear Team, Please refer below mentioned screen shot in which I am not able to update mobile no. of Yadvir Singh-NBHC06053 Please do the needful. | 11,739 | 5 | 1 | Closed | Manoj Tiwari | Backend Update. | Product | Data Correction | null | Employee Information | null | null | 2021-04-01T18:18:16+05:30 | 2021-04-17T02:48:55+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Manoj, We understand that you are unable to update mobile number of Emp-NBHC06053 in contact details form. We will check and update you on the status shortly. Regards, Judhistira.M , Hi Manoj, As checked, a transaction was stuck in queue table hence it was showing transaction is pending for approval. Now we have removed the transaction from queue table. Henceforth you will be able to update contact details. Screenshot appended for reference. Please check and confirm. Regards, Judhistira.M |
1,668 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, WFH balance reflecting negative even though negative balance configuration is set to "NO". Kindly check & confirm. We are facing this issue every month. Emp ID Employee Name Status Leave Type Entitled Carried Over Utilized Deficits Truncate Encashed Balance 22507 Dasaian Joseph Xavier Confirmed WFH:Work Form Home 140 0 142 0 0 0 -2 23012 Shrey Azad Probationer WFH:Work Form Home 27 0 28 0 0 0 -1 Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72723.60B062F0] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,740 | 5 | 1 | Closed | Shweta Ghule Shankarrao | Leave type has data issues due to back end corrections and multiple credits & debits | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-01T18:20:27+05:30 | 2021-04-23T23:49:23+05:30 | ask.adrenalin@myadrenalin.com, sivakumar.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, sivakumar.m@myadrenalin.com | null | null | null | Software Problem | Hi Shweta Ghule Shankarrao, We need to check the transactions to know when the leaves were raised. We will verify the same and will update you on this. Thanks, Sumithra., Hi Shweta, As informed today, WFH and Comp-off leave cannot be referred to in this report. For Comp-off, it is a special leave type that has a request and then credit process on approval with validity for each comp-off. Comp-off cannot be referred to in this report as this is a report designed for regular leave types as per your requirement. For WFH, as highlighted to you by Gopal also earlier, there are many debits and back-end corrections that have happened which has led to data issues and the report cannot be used for this leave type. As a standard process, WFH is ideally tracked via Attendance Regularization. However, we understood the reason for choosing this leave-type approach. Also, as explained over call, there were many manual adjustment debits during pending approvals that have caused a negative opening balance. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,669 | Dear Team, We request you to do the below changes in our Adrenalin employee module and Appraisal calendar. 1. Resignation approval : Both functional manager and reporting manager should approve the resignation request. 2. Leave: Two level approvals – Reporting manager and functional manager should approve the leave request raised by our employees. 3. Appraisal – once appraisal is completed, mail with rating status for goals should be sent to both the reporting manager and functional manager. Currently only reviewer is marked in the trigger mail. Thanks & Regards, Suresh M 7904659552 | 11,741 | 5 | 2 | Closed | Suresh M | We have configured the workflow for the Leave request, Record Resignation, and for self-appraisal form. | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-01T18:20:40+05:30 | 2021-05-31T13:31:23+05:30 | karunanidhi.e@jasmin-infotech.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Team, Our query on Appraisal calendar is not resolved completely, could you please reopen the ticket. Thanks & Regards, Suresh M | Human Resources | Jasmin Infotech Private Limited, No. 119,Velachery - Tambaram Road, Pallikaranai, Chennai 600 100 Tel: 044 - 6666 9600 Extn: 1069 "Information in this email is proprietary and Confidential to Jasmin Infotech Pvt. Ltd. Any use, copying or dissemination of the information in any manner is strictly prohibited. If you are not the intended recipient, kindly destroy the message and please inform to us." , Hi Suresh M, Please connect to the below link. https://fastsupport.gotoassist.com/858220365 Regards, Niraikalai , Hi, Thanks for your mail. I am on leave today. Please note that response to your mails will be delayed. Thanks. Karunanidhi E , Hi Suresh M, As discussed over the call, We have done the configuration for the self-appraisal form the Notification will go Reporting and Functional Manager. Please check and confirm., Dear Niraikalai, For the Self appraisal form the mail notification is not triggered to Reporting manager, functional manager and employee too. Please do the needful at the earliest. Thanks & Regards, Suresh M, Hi Suresh M, Requesting you to raise a new ticket for the reported concern. The reported concern is to mark the CC for the reporting manager. |
1,670 | Dear TEam, in Contact Detail form Transaction pending error is coming for employee NBHC06053 ^ Yadbir Singh Regards, Supulaxmi Konar Hr-Operation | 11,742 | 5 | 3 | Closed | Supulaxmi Konar | Backend Update | Product | Data Correction | null | Employee Information | null | null | 2021-04-01T18:56:36+05:30 | 2021-04-17T10:49:45+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, This issue was resolved on previous ticket raised by Mr.Manoj. A transaction was stuck in queue table hence it was showing transaction is pending for approval. Now we have removed the transaction from queue table. Henceforth you will be able to update contact details. Screenshot appended for reference. Please check and confirm. Regards, Judhistira.M |
1,671 | For the attached list Holiday is not updated on 29th Mar 2021 Let us know the reason | 11,743 | 5 | 3 | Closed | Vidyasagar | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-01T19:16:16+05:30 | 2021-05-31T12:24:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Good Morning. We understand that for the attached employee list the Holiday is not updated on 29th Mar 2021. We will Analyze and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, Post Analysis, we have observed that for the given employees List for the date - 29th Mar 2021 the shift is not updated as holiday. Please check the "SHIFT TRANSACTION" form for all these employees for 29th Mar 2021 and it is not declared as HOLIDAY and they are mapped to some SHIFT which is a working day. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,672 | Dear Vijaya, I am unable to upload the Aadhar Number of below mentioned employee's through "Data Upload" option. Employee Code Aadhar No UAN Number Upload Status 17273 877602433376 ~The given Aadhar No is not mapped with Old EmployeeID~ while trying to insert 17353 656946731263 ~The given Aadhar No is not mapped with Old EmployeeID~ while trying to insert Thanks, 8585059226 | 11,744 | 5 | 3 | Closed | Sandip Chanda | Aadhar no updated in the backend the mentioned employees | Product | Data Correction | null | Employee Information | null | null | 2021-04-01T19:34:06+05:30 | 2021-04-17T09:48:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10633, Hi Sandip Chanda, For the below query, we have found the reported employees are rehired employee's, So the old records not updated in the Aadhar no Hence the error occurred, Now our end We have updated the Aadhaar No in the old employer's record from our end. Kindly your end tries to uploads the data and share feedback. Thanks and Regards Vijayakumar k |
1,673 | Integration Failed Amiya Dwivedi (22393) Travel Expenses ID - TE2021/00040 | 11,745 | 5 | 4 | Closed | Madan Mohan | When accessing the travel expense form using the tile icon, it is redirecting to the old travel expense form URL. Due to this the expense category and expense type details were not captured in expense mode detail table for travel expense integration. Now we have provided the URL fix for the travel expense form. | Customization | Patch Deployment | null | Travel Expense | null | null | 2021-04-01T22:29:57+05:30 | 2021-05-13T12:49:05+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11642, Hi Madan Mohan, We understand from the statement that the integration has been failed. We will check with the team internally and will update you on this. Thanks, Sumithra., Hi Madan Mohan, We regret for the delay in providing solution. We are checking the reason behind the null values getting stored in exp_type column of customization table of claims integration to get this fixed on permanent basis. Please provide the view framesource screenshot of the travel expense form as requested by Mr. Siva. We will keep you posted on this further. Thanks, Sumithra., Hi Madan Mohan, Travel expense integration has been fixed for id 22393. We have provided the permanent fix also. Please check the same and update us for any assistance if required. {\status\:\true\,\msg\:\Success!!!\,\Journal\:\JBN00018011\} Thanks, Sumithra. |
1,674 | Attendance Percentage datewise_2442 is coming wrong. in this report leave days is coming incorrect. as i observed it calculating leave count in that particular period instead of leave SUM , earlier the report was correctly counting but suddenly leave days calculation is wrong. please check once . sample case; 10264 coming 13 leave days but actual taken 8 in 01 April 2020 to 31 mar 2021. same in my case 11214 it is giving wrong calculation . please check the screenshot. | 11,746 | 5 | 4 | Closed | Bharat Kumar | cleared the duplicate records from the att_rpt_Calendar table | Customization | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-02T08:31:18+05:30 | 2021-04-20T16:48:53+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, Based on the reported quey, we understood that the leave details are showing incorrectly in the customized 'Attendance Percentage Datawise_2442' report. We request you to connect both the LIVE servers and share your anydesk number to work on the reported query., Any Desk 351 195 166 , Hi Bharat Kumar, We are working on the reported query. We will check and update the status to you., Hi Bharat Kumar, As discussed, We are currently working on your Attendance point. We require time till Monday to resolve this reported Leave days mismatch case in the customized report., Hi Bharat Kumar, Please connect both the LIVE server access and share your Anydesk number to work on the reported query., Hi, 351 195 166 please join on anydesk , Hi Bharat Kumar, We have taken the session and working on the reported point. We will check and update the status to you., Hi Bharat Kumar, During the check, we found that the reported Leave days mismatch in the report occurred because of the duplicate records in the ATT_RPT_CALENDAR table. As per the customized report logic, It will also consider the above-mentioned table record. So, we have taken the session and removed those records for all similar cases. Post completion, The Leave days reflecting the correct balance in the customized attendance percentage report. The same has been confirmed from your end. |
1,675 | Dear Team, Currently sms services are stopped. There is need to be replace API in HRMS on priority basis. API as below: https://sclerp.com/api/mt/SendSMS?user=skhrms&password=EssKay@6&senderid=EssKay&channel=Trans&DCS=0&flashsms=0&number=91xxxxxxxxxx&text=This is API testing message. Ess Kay Fincorp Ltd. Now onwards only approved templates will be delivered, remaining will be reject. Approves templates are below: Adrenalin Mobile App registration Mail PIN is {#var#} and Mobile PIN is {#var#} Ess Kay Fincorp Limited Your Adrenalin Mobile App password is {#var#} Ess Kay Fincorp Ltd. FROM : {#var#} May this birthday bring the milestones you to achieve, dreams you have to fulfill, and horizons you to conquer. Wishing you a happy birthday from every member Ess Kay Fincorp Ltd. For testing Message: This is API testing message. Ess Kay Fincorp Ltd. Please update and confirm the same. | 11,748 | 5 | 4 | Closed | Sandeep Jangid | Implementation | Product | Service Request | null | Setup HRMS | null | null | 2021-04-02T10:34:02+05:30 | 2021-05-03T13:54:26+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Regarding replace API in HRMS due to Currently sms services are stopped. we will inform to our team, we will check and update you the same., Hi Sandeep Jangid, As we have discussed over the phone, Regarding the API replacement for the SMS, our project Manager Gautam and Rohit will coordinate with you, They will discuss with you regarding effort and other things related to this. After that, they will implement the same. Hence, we have changed this ticket as Closed., Dear Team, As on call discussion with Rohit kindly replace API ASAP, Reminder, Hi Sandeep Jangid, As we have discussed earlier, Regarding the API replacement for the SMS, our project Manager Gautam and Rohit will coordinate with you, They will discuss with you regarding effort and other things related to this. After that, they will implement the same. Hence, we have changed this ticket as Closed., dear, kindly discuss with your internal team. our project head Mr. Balveer have already discussed about same thing. , Hi Sandeep Jangid, Based on our discussion, we have initiated the mail for the Rohit and team against this request, Please request you to use the mail for further follow up activity. Hence,we will close this ticket. |
1,676 | Hi, Please find attached the format of report that we need to create from system. It should be named as "Headcount Report". Thanks, Rashmi D | 11,749 | 5 | 3 | Closed | Rashmi Deshpande | New iReport provided with requested columns. Service request | Customization | Service Request | null | Job Data | null | null | 2021-04-02T11:01:56+05:30 | 2021-04-08T16:43:49+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, Please join the below link to help you out with the requested report format. https://us02web.zoom.us/j/89734880192?pwd=TTVkQWV1TkNrT1BHMGlaamRXOTE1Zz09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, We have provided the report with requested columns with minor changes in the column name as mentioned below, Associate ID - AssociateID Adhar Card No. - Aadhar Card Number Father's Name - Father Name Have attached the report extract for your reference. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, Just a few rectifications: 1. Date Format which is coming in the report is non editable. Hence, we need to change it in all columns wherever dates are available. Date format in "Date of Birth" column is perfect. We can keep the same for others also. 2. "Contract End Date" column needs to be besides "Confirmation Due Date" column. 3. Space is coming besides Associate Name for 213 cases (attached in excel sheet). 4. Duplicate Values found for 9 cases (need to remove them and keep latest record only). 3. Work Email ID issue (will explain on call)., Hi Rashmi Deshpande, As informed, we have resolved the highlihgted queries in the new report. Please check and confirm once from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Please confirm on Brand part. Also "Employment Status" for below mentioned employees is coming blank. Please check. Associate ID Associate Name Employment Status 10702 Gulamsarvar Shaikh Fixed Term Contract 112 Pankaj Pandey EOSS Temporary Staff 12 Priyanka Hira Professional Consultant 13 Nandlal Yadav Professional Consultant 14 Dimple Soni Professional Consultant 4387 Prakhar Gupta Management Trainee 6922 Shashi Prabhakar EOSS Temporary Staff 90004 Rita Singha EOSS Temporary Staff 90005 Nita Sarkar EOSS Temporary Staff 90006 Nikhat Parveen EOSS Temporary Staff 90007 Mousumi Das EOSS Temporary Staff 90008 Aparna Mondal EOSS Temporary Staff 90009 Atanu Saha EOSS Temporary Staff 90010 Prodyut Haldar EOSS Temporary Staff 90011 Rakhi Santra EOSS Temporary Staff 9611 Divyanka Chachad Management Trainee CON1 Nayantara Surendranath Professional Consultant CON10 Sonal More Professional Consultant CON11 Shilki Sahay Professional Consultant CON12 Ajay Pateer Professional Consultant CON13 Richa Adhia Professional Consultant CON14 Sonu Ranjan Professional Consultant CON15 Deepti Verma Professional Consultant CON16 Pradeep Katyal Professional Consultant CON17 Harsh Datta Professional Consultant CON18 RAJENDRA MEENA Professional Consultant CON19 Shweta Mayekar Professional Consultant CON2 Suraj Mal Professional Consultant CON20 Neha Naik Professional Consultant CON21 Shesh Narayan Pandy Professional Consultant CON22 Sonam Handoo Professional Consultant CON23 Kumbhar Manoj Professional Consultant CON24 Ninad Sawant Professional Consultant CON25 Pooja Doshi Professional Consultant CON26 Vinod Darade Professional Consultant CON27 Mohammed Mehran Zariwala Professional Consultant CON28 Asma Khan Professional Consultant CON29 Sanchita Gharat Professional Consultant CON3 Suresh Manaji Beeru Professional Consultant CON30 Jigmey Wangchuk Professional Consultant CON31 Neha Sane Professional Consultant CON32 Smita Misra Professional Consultant CON33 Isha Dangwar Professional Consultant CON34 Subhash Barman Professional Consultant CON35 Sitara Menon Professional Consultant CON36 Manoj Patel Professional Consultant CON37 Tanvi Ghaisas Professional Consultant CON38 Ankita Kumar Professional Consultant CON39 afshan afroz Professional Consultant CON4 Rudraksh Dwivedi Professional Consultant CON40 Reshma Rajiwdekar Professional Consultant CON5 Chandan Kumar Jaiswal Professional Consultant CON6 Santoshkumar Gurung Professional Consultant CON7 Ajay Pateer Professional Consultant CON8 Edna Joseph Professional Consultant CON9 Shailendra Tripathi Professional Consultant EOS100 Mohit Mehrotra EOSS Temporary Staff EOS101 Rakesh Chand EOSS Temporary Staff EOS102 Anil Kumar EOSS Temporary Staff EOS103 Pranav Gaikwad EOSS Temporary Staff EOS104 Preeti Bhange EOSS Temporary Staff EOS105 Suraj Tiwari EOSS Temporary Staff EOS106 Apurva Bhujbal EOSS Temporary Staff EOS107 Amit Waradkar EOSS Temporary Staff EOS108 Furkan Ahmed EOSS Temporary Staff EOS109 Sonu Pandey EOSS Temporary Staff EOS110 Shebarkhan Pathan EOSS Temporary Staff EOS111 Sumit Khambe EOSS Temporary Staff EOS73 Harish Bhandari EOSS Temporary Staff EOS74 Massod Khan EOSS Temporary Staff EOS75 Sumin Kumar EOSS Temporary Staff EOS76 Vijay Rathore EOSS Temporary Staff EOS77 Vikas Kumar EOSS Temporary Staff EOS78 Sunil Ghanate EOSS Temporary Staff EOS79 Mahesh Pangam EOSS Temporary Staff EOS80 Ujjwala Toraskar EOSS Temporary Staff EOS81 Vishwarajsingh Chauhan EOSS Temporary Staff EOS82 Samrin Bahgban EOSS Temporary Staff EOS83 Sagar Bhengade EOSS Temporary Staff EOS84 Diana Francis EOSS Temporary Staff EOS85 Samadhan Kamble EOSS Temporary Staff EOS86 Pratik Vagadiya EOSS Temporary Staff EOS87 Shahbaz Pathan EOSS Temporary Staff EOS88 Juned Kapadia EOSS Temporary Staff EOS89 Allarakha Kureshi EOSS Temporary Staff EOS90 Priyanka Pawar EOSS Temporary Staff EOS91 Amit Kumar EOSS Temporary Staff EOS92 Yogesh Singh EOSS Temporary Staff EOS93 Vinod Singh EOSS Temporary Staff EOS94 Tripti Gupta EOSS Temporary Staff EOS95 Pawan Kumar EOSS Temporary Staff EOS96 Faizan Ahmad EOSS Temporary Staff EOS97 Preetpal Singh EOSS Temporary Staff EOS98 Harvinder Singh EOSS Temporary Staff EOS99 Manish EOSS Temporary Staff EOSS112 Ali Husain EOSS Temporary Staff EOSS113 Mohammed Haider . EOSS Temporary Staff EOSS114 Atif Khan EOSS Temporary Staff EOSS115 Reetu Jha EOSS Temporary Staff EOSS116 Gurpreet Kaur EOSS Temporary Staff EOSS117 Priyanka Kshirsagar EOSS Temporary Staff EOSS118 Yugesh Yadav EOSS Temporary Staff EOSS119 Ankit Kumar EOSS Temporary Staff EOSS120 Vikrant EOSS Temporary Staff EOSS121 Anil . EOSS Temporary Staff EOSS122 Harvinder Singh EOSS Temporary Staff EOSS123 Monu . EOSS Temporary Staff EOSS124 Ravinder Singh EOSS Temporary Staff EOSS125 Jatin . EOSS Temporary Staff EOSS126 Surya Dwivedi EOSS Temporary Staff EOSS127 Masood Khan EOSS Temporary Staff EOSS128 Pradeep Kumar EOSS Temporary Staff EOSS129 Adesh Kumar EOSS Temporary Staff EOSS130 Arifa Shaikh EOSS Temporary Staff EOSS131 Komal Janti EOSS Temporary Staff EOSS132 Aarti Shinde EOSS Temporary Staff EOSS133 Bhanana Bariya EOSS Temporary Staff EOSS134 Siddesh Borate EOSS Temporary Staff EOSS135 Milan Jana EOSS Temporary Staff EOSS136 Shanshah Alam EOSS Temporary Staff EOSS137 Ravikumar Thakur EOSS Temporary Staff EOSS138 Saidabano Sidyaki EOSS Temporary Staff EOSS139 Srikant Vishwakarma EOSS Temporary Staff EOSS140 Sukanya Chopra EOSS Temporary Staff EOSS141 Gaurav Chauhan EOSS Temporary Staff EOSS142 Sanjay Prajapati EOSS Temporary Staff EOSS143 Preeti Kumari EOSS Temporary Staff EOSS144 Kishore Sharma EOSS Temporary Staff EOSS145 Harkesh Kumar EOSS Temporary Staff EOSS146 Amit Singh EOSS Temporary Staff EOSS147 Aman Sharma EOSS Temporary Staff EOSS148 Dharamveer Singh EOSS Temporary Staff EOSS149 Pritam Kumar EOSS Temporary Staff EOSS150 Prashant Kumar EOSS Temporary Staff EOSS151 Kajal EOSS Temporary Staff EOSS152 Jyoti EOSS Temporary Staff EOSS153 Narendra Bhandari EOSS Temporary Staff EOSS154 Shahid Ashrafi EOSS Temporary Staff EOSS155 Chetan Kumar EOSS Temporary Staff EOSS156 Pankaj Kumar EOSS Temporary Staff EOSS157 Avinash Gupta EOSS Temporary Staff EOSS158 Menullah EOSS Temporary Staff EOSS159 Harshit Parihar EOSS Temporary Staff EOSS160 Babita Shrivastava EOSS Temporary Staff EOSS161 Ravinder Singh EOSS Temporary Staff EOSS162 Anita Sunar EOSS Temporary Staff EOSS163 Manpreet Kaur EOSS Temporary Staff EOSS164 Sunil Kumar EOSS Temporary Staff EOSS165 Abhishek Kumar EOSS Temporary Staff EOSS166 Shreya Barua EOSS Temporary Staff EOSS167 Ritu Das EOSS Temporary Staff EOSS168 Sourav Dey EOSS Temporary Staff EOSS169 Arvind Kumar EOSS Temporary Staff EOSS170 Najmunnisa EOSS Temporary Staff EOSS171 Debomita Roy EOSS Temporary Staff EOSS172 Pabitra Halder EOSS Temporary Staff EOSS173 Arun Kumar EOSS Temporary Staff EOSS174 Ajay Kumar EOSS Temporary Staff EOSS175 Jatin EOSS Temporary Staff EOSS176 Priya Paijwar Fixed Term Contract JWW272 Shahnwaz Husain Fixed Term Contract JWW273 Mumtaj Husain Fixed Term Contract JWW274 Rafeekul Hasan Fixed Term Contract JWW275 jitender meena Fixed Term Contract JWW276 JAGMOHAN Fixed Term Contract JWW277 imran khan Fixed Term Contract JWW278 fahim khan Fixed Term Contract JWW279 javed husin Fixed Term Contract JWW280 rinku gawariya Fixed Term Contract JWW281 lala meena Fixed Term Contract JWW282 SUNIL SHARMA Fixed Term Contract JWW283 ASHOK SHARMA Fixed Term Contract JWW284 MITHU SHARMA Fixed Term Contract JWW285 ABDUL GAFFAR Fixed Term Contract JWW286 AHMAD KHAN Fixed Term Contract JWW287 ANSAR ALI Fixed Term Contract JWW288 ATIK KHAN Fixed Term Contract JWW289 FAHEEM KHAN Fixed Term Contract JWW290 IKARAM . Fixed Term Contract JWW291 TOFIK MO. Fixed Term Contract JWW292 MOHAMMAD AFZAL Fixed Term Contract JWW293 MOHAMMED SUBHAN Fixed Term Contract JWW294 MUKEEM Fixed Term Contract JWW295 SHAKIR MOHD. Fixed Term Contract JWW296 MO. SHAMIM Fixed Term Contract JWW297 MO AMEEN Fixed Term Contract JWW298 PARVESH ANSARI Fixed Term Contract JWW299 IRFAN KHAN Fixed Term Contract JWW300 IQBAL KHAN Fixed Term Contract JWW301 MOHAMMAD SIDDIKI Fixed Term Contract JWW302 Radheshyam Sharma Fixed Term Contract JWW303 Babu Sharma Fixed Term Contract JWW304 Ashok Bunkar Fixed Term Contract JWW305 Rakesh Meena Fixed Term Contract JWW306 Puranmal Meena Fixed Term Contract JWW307 Kana Meena Fixed Term Contract JWW308 mohammed kasim Fixed Term Contract JWW309 sahroj Ali Fixed Term Contract JWW310 irshad khan Fixed Term Contract, Hi Rashmi, The employment status point is resolved by altering the report accordingly. Request you to please update once you are available for a remote session to check on the "Brand" field. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, As informed, we have now altered the report to fetch the value for the "Brand" field as well. Below is the standard product field name & table name info for future reference. Standard field name: Business Relationship Modified field name: Brand Table name: MP_OPERATIONS_CATEGORY_MAST_T Column name in Employee Master: Operations_category Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok Thanks. |
1,677 | Self-appraisal not initiated - for PMS 2020-21 calendar. | 11,750 | 5 | 3 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Performance Appraisal | null | null | 2021-04-02T11:05:21+05:30 | 2021-04-17T10:49:46+05:30 | null | null | null | null | null | Clarification | created_by: 2043020884409 time: 2021-04-02 05:35:21 UTC, Hi Gyanamayee, As guided you over the call, after extending the "Valid till" for PMS 2020-21 calendar, the reported concern was resolved. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,678 | Remove the duplicate upload highlighted in red color, details attached . | 11,751 | 5 | 3 | Closed | ROOTS IT | duplicate transaction removed | Product | Data Correction | null | Salary | null | null | 2021-04-02T11:18:54+05:30 | 2021-04-17T13:49:52+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, As per the reported query, we understood that the duplicate transactions needs to be removed. Kindly provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Please join the below session link. https://fastsupport.gotoassist.com/814914566 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Based on your request, we have removed the incorrect data in the system. Kindly check the data and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,679 | You have been invited to the following event. Title: Leave When: Fri Apr 2, 2021 12pm – 1pm India Standard Time - Kolkata Joining info: Join with Google Meet https://meet.google.com/njn-fywj-uaz?hs=224 Join by phone (US) +1 470-250-0994 (PIN: 859647466) More joining options: https://tel.meet/njn-fywj-uaz?pin=8804424902695&hs=0 Calendar: myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com Who: * Balaji Damodaran HR - organizer * myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com Event details: https://calendar.google.com/calendar/event?action=VIEW&eid=NmkzcjdkZ2U2NG5sOGMxYXFxMW5wZW05bmQgbXlhZHJlbmFsaW5jb21hc2suYWRyZW5hbGluQG15YWRyZW5hbGluY2FyZS5mcmVzaGRlc2suY29t&tok=MzYjYmFsYWppLmRhbW9kYXJhbkBpbnRlbGxlY3RkZXNpZ24uY29tNmEyOGJlMGNiM2M1ZWI2ODI5YjBlZWMzZTNkZDlkYzZlMGE2Njg5Zg&ctz=Asia%2FKolkata&hl=en&es=0 Invitation from Google Calendar: https://calendar.google.com/calendar/ You are receiving this courtesy email at the account myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com because you are an attendee of this event. To stop receiving future updates for this event, decline this event. Alternatively you can sign up for a Google account at https://calendar.google.com/calendar/ and control your notification settings for your entire calendar. Forwarding this invitation could allow any recipient to send a response to the organizer and be added to the guest list, or invite others regardless of their own invitation status, or to modify your RSVP. Learn more at https://support.google.com/calendar/answer/37135#forwarding -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> | 11,752 | 5 | 1 | Closed | Balaji Damodaran | Clarification provided | Product | Clarification | null | Scheduler | null | null | 2021-04-02T12:19:07+05:30 | 2021-04-17T14:49:19+05:30 | null | null | null | null | null | Clarification | Hi Balaji Damodaran, We have joined the connection and guided you to do leave balance adjustment for leave types where truncation was not happened Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,680 | APL04618 - SURAM VIDYADHAR is training fac but in SURAM VIDYADHAR ID no employee list is showing while trying to update exit interview form | 11,753 | 5 | 4 | Closed | Vidyasagar | Clarification - Configuration - Module Role Mapping | Product | Configuration | null | Separation Management | null | null | 2021-04-02T12:34:25+05:30 | 2021-04-02T18:13:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As discussed over call, we will connect to the Ultra Viewer and check the below issue and update you. APL04618 - SURAM VIDYADHAR is training fac but in SURAM VIDYADHAR ID no employee list is showing while trying to update exit interview form Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, Post Analysis, as discussed over call the Employee - APL04618 - SURAM VIDYADHAR is in training fac but it is not mapped to the Module - Separation in which the "Exit Interview" form is mapped. After mapping the "TrainingFAC" role in the "Module Role Mapping" form against the Separation Module, the Employee - APL04618 - SURAM VIDYADHAR can able to view the Employee List to update the Exit Interview form. If the forms need to be restricted please check in the "User Group Mapping" & "Module Administration" form. Please check and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,681 | Yesterday's attendance is still not synced with att. calendar for al employees . please check the scheduler once though punch in -out is available in starlink table. | 11,754 | 5 | 2 | Closed | Bharat Kumar | shift roasted delayed for April 1st. Due to that the same was not sync in the application.
Now we have executed the scheduler for April 1st | Customization | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-02T13:18:57+05:30 | 2021-04-17T19:56:46+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, Based on our discussion over the call, we understood that the attendance data for 01-apr-2021 not reflecting in the application. Hence we will check and update the same from our end., Hi Bharat Kumar, We have taken the session and executed the Attendance integration scheduler to sync the '01-apr-2021' data in the application. Now, the attendance data for April 1st is reflecting properly in the application. The same has been communicated to you over the call. Attaching the sample employee's attendance calendar 2442 screenshot for your reference. |
1,682 | update DOJ for 80600 . Original DOJ is 2015-10-12 00:00:00.000 | 11,755 | 5 | 3 | Closed | N Sreevalli | DOJ Correction requested | Product | Data Correction | null | Manage Employees | null | null | 2021-04-02T14:33:04+05:30 | 2021-04-17T14:49:20+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N Sreevalli, Please join the below session link. https://fastsupport.gotoassist.com/307672018 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N Sreevalli, Based on your request, we have changed the DOJ for the reported employee in system. Kindly refer the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,683 | Dear Team, Most of the time employee is asking for document on query. (liked their ESIC cards and other documents). kindly suggest how to attach any document. | 11,756 | 5 | 2 | Closed | Sandeep Jangid | we have provided the clarification regarding how to create the new category and map the new category by using
1 . Manage Two field (Employee category)
2 . employee attachment category mapping (View/modify access) | Product | Clarification | null | Personal Data | null | null | 2021-04-02T14:41:05+05:30 | 2021-04-05T12:16:52+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on our discussion over the call, we have provided the clarification regarding how to create the new category and map the new category by using the below forms in the employee attachment. 1 . Manage Two field (Employee category) 2 . employee attachment category mapping (View/modify access) Hence, the query has been resolved. |
1,684 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, We are facing issues in employee creation in adrenalin. PFB screenshot. Kindly resolve this. Regards Harsha J [cid:image001.png@01D727CF.09954510] Best Regards Pooja Bharadkar Sr. Executive - Talent Management Mobile (IN): +91 9664005957 Landline: 022 61083100 Pooja.bharadkar@cellopens.com<mailto:Pooja.bharadkar@cellopens.com> [cid:image002.jpg@01D727CF.09954510] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Goregaon (East) |Mumbai 400063. INDIA.| * 022 61083102 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,757 | 5 | 1 | Closed | Sonali | provided the clarification | Product | Clarification | null | Employee Information | null | null | 2021-04-02T14:48:23+05:30 | 2021-04-17T17:50:36+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali, The below concern we have understood the employee creation time the below error occur, Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, Hi Sonali, As reported query says, message on the employee creation page. Kindly navigate to the E-code Generation form and choose the Number Generation from the drop-down. Once the drop-down has chosen, then check the "OU, Location, Grade, Contract type is mapped or not. This mapping needs to verify based on the data filling in the "Employee Creation" screen. If mapping is not available then proceed with the mapping and try to proceed with the employee creation process. Thanks and Regards Vijayakumar k |
1,685 | Hi, Find the below screen shoot unable to update the Record Resignation. [Description: cid:image001.png@01D727D7.11C4EFD0] Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:imaged4f0d8.JPG@1f241d90.4b88220b]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 11,758 | 4 | 1 | Resolved | Pradeepa C T | Form access has been given | Product | Clarification | null | Personal Data | null | null | 2021-04-02T15:47:40+05:30 | 2021-04-02T18:55:42+05:30 | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | null | null | Clarification | Hi Pradeepa C T, We have provided the "Record REsignation " form access for all employees. Please check and revert for any further clarifications. |
1,686 | Hi, Request you to help us to correct date in employee confirmation letter. regards, Pinkiiy Raval | 11,759 | 5 | 3 | Closed | Vaishali Raut | confirmation date correction | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-02T16:09:13+05:30 | 2021-04-16T11:25:54+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, Based on your request, we have changed the Confirmation Due on Date for the reported employees in system. Kindly recreate the letter and check the data. Please check and update your feedback. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
1,687 | We have wrongly updated employee code & login id to below staff while data upload. Kindly check & rectify the same as mentioned below; Employee Correct ID -TPS00085 Wrongly Updated as - TPS0085 | 11,760 | 5 | 3 | Closed | Nithya K | corrected the employee code. | Product | Configuration | null | Employee Information | null | null | 2021-04-02T16:53:13+05:30 | 2021-04-07T12:07:42+05:30 | nithya.kalaimani@cripumps.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Checked the same, data has been modified as mentioned. |
1,688 | For APL22791 Settlement value is coming abnormal in Feb we have processed for 30 days as fixed days salary system is allowing 28 days and 2 days salary in negative Earned leave value is not coming in settlement entry | 11,761 | 5 | 4 | Closed | Vidyasagar | Patch Deployment - ADL_2009_21603 | Product | Patch Deployment | null | Pay process | null | null | 2021-04-02T16:53:46+05:30 | 2021-04-20T16:48:54+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We understand that for the Employee - APL22791 Settlement value is coming abnormal in Feb we have processed for 30 days as fixed days salary system is allowing 28 days and 2 days salary in negative. Earned leave value is not coming in settlement entry We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, Post Analysis by our internal Team, the issue has been resolved and please check for the Employee - APL22791 for the Settlement Entry and update us. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,689 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, While updating Abhishek Tiwari email id ,its showing already exist.Please do the needful. [cid:image001.png@01D727E0.F71FE860] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image003.png@01D727E0.F71FE860] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,762 | 5 | 1 | Closed | Manoj Tiwari | Backend Update. | Product | Data Correction | null | Employee Information | null | null | 2021-04-02T16:55:26+05:30 | 2021-04-17T17:50:37+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Manoj , We understand that you are unable to upload Email ID for the employee as it shows Email ID already exists. We will check and update you on the status shortly. Regards, Judhistira, Hi Manoj, As discussed over the call, below mail ID is already registered with another employee-NBHC06125 by mistake from your end. After your confirmation, we have removed mail ID from Emp-NBHC06125. Now you will be able to update below mail ID for Mr.Abhishek Tiwari. Please check and confirm. Regards, Judhistira.M |
1,690 | Dear Jayakrishnan, LTA excess paid is not reflecting in Smriti Sharma tax working, do check and revert on priority. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D7285C.DD948780] [cid:image003.jpg@01D7285C.DD948780] From: G Sujatha <gsujatha@efl.global> Sent: 03 April 2021 05:46 To: Roseline Judia G <roselinej@efl.global> Cc: S Siva Shankar <sivas@efl.global>; Nainesh G Shah <naineshg@efl.global> Subject: RE: Full & Final settlement -Smriti Sharma Dear Roseline, Acknowledge and you can check with AES and rectify the same. Regards, Sujatha From: Roseline Judia G <roselinej@efl.global<mailto:roselinej@efl.global>> Sent: 02 April 2021 20:43 To: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>> Cc: S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>>; Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>> Subject: RE: Full & Final settlement -Smriti Sharma Dear Sujatha, LTA excess paid is not reflecting in Smriti Sharma tax working. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D7285C.DD948780] [cid:image003.jpg@01D7285C.DD948780] From: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>> Sent: 01 April 2021 15:14 To: Roseline Judia G <roselinej@efl.global<mailto:roselinej@efl.global>> Cc: S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>>; Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>> Subject: Full & Final settlement -Smriti Sharma Dear Roseline, Find attached Smriti's Full & Final settlement along with exit clearance form. Do check and confirm the same to proceed further. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,764 | 5 | 1 | Closed | Roseline Judia | Clarification Provided | Product | Configuration | null | Tax | null | null | 2021-04-03T07:42:27+05:30 | 2021-04-07T20:11:03+05:30 | sivas@efl.global, naineshg@efl.global, gsujatha@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | sivas@efl.global, naineshg@efl.global, gsujatha@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | sivas@efl.global, naineshg@efl.global, gsujatha@efl.global, balakumaran.v@myadrenalin.com | null | null | Clarification | Hi Roseline Judia, As discussed the issue with reagrd to LTA excess paid is now reflecting in tax working. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi, Thanks for your Email. I am on Personal leave today . For any support related queries kindly publish a ticket in the portal. https://myadrenalincare.freshdesk.com/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Dear Jayakrishnan, Now the LTA Excess paid is flowing in Tax working. Regards Roseline |
1,691 | Dear Jayakrishnan, LTA excess paid is not reflecting in Seshadri Ravichandran tax working, do check and revert on priority. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D7285D.061BE540] [cid:image003.jpg@01D7285D.061BE540] From: G Sujatha <gsujatha@efl.global> Sent: 03 April 2021 05:48 To: Roseline Judia G <roselinej@efl.global> Cc: S Siva Shankar <sivas@efl.global>; Nainesh G Shah <naineshg@efl.global> Subject: RE: Full & Final settlement - Seshadri & Chandra Lakshman Dear Roseline, Acknowledge and you can check with the AES and rectify the below error and confirm. Regards, Sujatha From: Roseline Judia G <roselinej@efl.global<mailto:roselinej@efl.global>> Sent: 02 April 2021 20:06 To: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>> Cc: S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>>; Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>> Subject: RE: Full & Final settlement - Seshadri & Chandra Lakshman Dear Sujatha, LTA excess paid is not reflecting in Seshadri Ravichandran tax working. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D7285D.061BE540] [cid:image003.jpg@01D7285D.061BE540] From: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>> Sent: 31 March 2021 05:17 To: Roseline Judia G <roselinej@efl.global<mailto:roselinej@efl.global>> Cc: S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>>; Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>> Subject: Full & Final settlement - Seshadri & Chandra Lakshman Dear Roseline, Find attached the below employees Full & Final settlement statement along with exit documents. Do check and revert on the same to proceed further. * Seshadri Ravichandran * Chandra Lakshman Kumar Reg Seshadri, his last working day mentioned in Interface as 27th Feb 2021 instead of 04th March due to this his Feb 2021 salary calculated 27days instead of 28 days. Hence the same was adjusted under Recovery/pay amount. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,765 | 5 | 1 | Closed | Roseline Judia | Issue due to FY patch deployed for 2021-2022 and the same has been revoked. | Product | Data Correction | null | Tax | null | null | 2021-04-03T07:43:31+05:30 | 2021-04-07T20:12:04+05:30 | sivas@efl.global, naineshg@efl.global, gsujatha@efl.global, balakumaran.v@myadrenalin.com | sivas@efl.global, naineshg@efl.global, gsujatha@efl.global, balakumaran.v@myadrenalin.com | sivas@efl.global, naineshg@efl.global, gsujatha@efl.global, balakumaran.v@myadrenalin.com | null | null | Software Problem | Dear Roseline, We have corrected the below in Interface. Please check and confirm the same. Regards, Sujatha , Dear Sujatha, Attached tax working of Seshadri in which Salary components are not flowing. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D728BC.BD457F10] [cid:image003.jpg@01D728BC.BD457F10] , Hi Roseline Judia, As discussed the issue with regard to salary component not reflecting in tax working is resolved and the same has been confirmed by you. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Now Salary component is flowing in Tax working. Regards Roseline |
1,692 | Dear Jayakrishnan, Salary & other salary related components are not flowing in tax working of Pranjal Sawant, do check and revert. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D72861.5217A8E0] [cid:image003.jpg@01D72861.5217A8E0] From: G Sujatha <gsujatha@efl.global> Sent: 03 April 2021 06:51 To: Roseline Judia G <roselinej@efl.global> Cc: Abbas Sethwala <abbass@efl.global>; S Siva Shankar <sivas@efl.global>; Nainesh G Shah <naineshg@efl.global> Subject: Full & Final settlement - Pranjal Dear Roseline, Find attached Pranjal's Full & Final settlement statement and clearance activity report. Please check and confirm the same to proceed further. Also as per Mr. Abbas's instructions, have included 1 month Notice period in her F & F. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,766 | 5 | 1 | Closed | Roseline Judia | Issue due to FY patch 2021-2022 and forgot to delete the entries from PA_GP_TAXABLE_SALARY_DET table. | Product | Data Correction | null | Tax | null | null | 2021-04-03T08:14:18+05:30 | 2021-04-07T20:12:51+05:30 | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com | null | null | Software Problem | Dear Jayakrishnan, Request you to check Pranjal Tax working where Bonus, Leave salary & Notice pay are not flowing as per F & F and also exemptions are flowing twice in Tax working, do check and revert. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D728C5.1F680CA0] [cid:image003.jpg@01D728C5.1F680CA0] , Hi Roseline Judia, We will check the reported query on tax workings for EMpID : 01319 and will share the updates with you. Regards, Jayakrishnan. N Product Support, Dear Jay, As discussed, this is a priority request and appreciate if you could resolve the same at the earliest. Regards, Nainesh , Hi Roseline Judia, As discussed the issue with regard to mentioned employees TCS has been resovled. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Noted and the same is in order now. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D72A5A.69DE0460] [cid:image003.jpg@01D72A5A.69DE0460] , Dear Jayakrishnan, Now the same is in order. Thanks! Regards Roseline |
1,693 | Self appraisal is not available for this employee. I checked the options could find why this is not initiated. Please check. | 11,768 | 5 | 3 | Closed | Jery Jose P | transaction error in queue | Product | Clarification | null | Performance Appraisal | null | null | 2021-04-03T11:16:07+05:30 | 2021-04-22T15:48:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11728, Hi Jery Jose P, As per the reported query, we understood that the self appraisal has not initiated for one employee. Kindly provide us sometimes, we will schedule the session for the same and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Jery Jose P, As discussed ,We have requested you to check the employee self appraisal which is in saved status now. Kindly check the same and update us in case o clariication. |
1,694 | Dear Jay, As discussed, please find below the SS of the reimbursement issue as the system is not allowing us to raise the claim for last FY (2020-21). Appreciate if you could look into this and resolve the same at the earliest. [cid:image001.png@01D7287B.AF011090] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,769 | 5 | 1 | Closed | Nainesh | FY patch for 2021-2022 deployed mistakently and the same has been revoked | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-04-03T11:22:59+05:30 | 2021-04-20T09:49:46+05:30 | gsujatha@efl.global | gsujatha@efl.global | gsujatha@efl.global | null | null | Clarification | Hi Nainesh, As disucssed FY patch for 2021-2022 has been deployed mistakenly by our internal team which causes the error and the same has been revoked. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, This is closed Regards, Nainesh |
1,695 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, EE 22769 has applied ML & same was approved by her supervisor. She has received the approval mail however, in leave ledger her application status is reflecting as rejected. And in her leave request form the ML balance has not got debited. Also, in her attendance calendar ML is reflecting till Jul 2021. Kindly check this issue and update. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D7287D.6A0B7DC0] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,770 | 5 | 3 | Closed | Shweta Ghule Shankarrao | Product Bug | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-04-03T11:38:39+05:30 | 2021-04-23T23:49:23+05:30 | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Software Problem | Hi Shweta Ghule, We will check on the reported concern of ML being rejected despite approval and update you on the same once checked. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , I am on Sick leave today (05 apr 2021). I will reply to your mails at the earliest possible. For urgent queries, reach gowtham.n@myadrenalin.com. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Shweta, We have resolved the reported concern for ML. Also, we have deployed a permanent fix for the reported issue. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , I am on sick leave today (08 apr 2021). I will reply to your mails at the earliest possible. Please reach gowtham.n@myadrenalin.com for urgent queries. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Gowtham, ML issue has been resolved. Thanks for the support. Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72D2E.2B3A8540] , Hi, Below ticket has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73206.DBAD9DE0] |
1,696 | Dear Team, Education allowance and LTA reimbursement component are getting taxable even we have already updated no of child in "tax declaration form" but same not exempted in U/S 10. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,771 | 5 | 1 | Closed | Anoopsingh | Clarification provdied | Product | Clarification | null | Tax | null | null | 2021-04-03T14:00:44+05:30 | 2021-04-20T09:49:47+05:30 | neerajbhardwaj@globecapital.com, balakumaran.v@myadrenalin.com | neerajbhardwaj@globecapital.com, balakumaran.v@myadrenalin.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, Hope the issue with regard to education allowance exemption and LTA reimbursment has been resolved and the same has been confirmed by you. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Team, Education allowance issue has been resolved yesterday but LTA reimbursement issue is still unresolved.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png |
1,697 | Dear Team, Employer ESIC not deducting for the below mentioned employees.. PAYGROUP NAME EMPLOYEE CODE EMPLOYEE NAME Globe Capital Market Limited G00395 Vijay Shukla Globe Capital Market Limited G00629 Bharti Mawari Globe Capital Market Limited G00721 Kanhaiya Lal Null Verma Globe Capital Market Limited G00853 Akshay Tiwari Globe Capital Market Limited G00864 Ashok Kumar Globe Capital Market Limited K2264 Sandeep Kumar Globe Capital Market Limited K3220 Mohsin Izhar Ansari Globe Capital Market Limited K3491 Indu Srivastava Globe Capital Market Limited K3508 Chandresh Sharma Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,772 | 5 | 1 | Closed | Anoopsingh | Bulk ESI was not enabled | Product | Data Correction | null | Salary | null | null | 2021-04-03T14:09:56+05:30 | 2021-04-23T13:49:02+05:30 | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, As discussed we will send you a connection to work on the reported query on ESI not deducted for the mentioned employees and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have taken the connection and worked on the issue with regard to ESI deduction. We have also done the payprocess and verifed the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,698 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Wasim, Below employee PL i am unable to upload from excel to Hrconnect. Also this both employee name is not reflecting in Leave Balance Adjustment, due to that we are unable to make any changes in their CL/PL. Request you to please do needful.. Staff ID Company Name 116439 Shibin T S 117060 Pankaj Alok Employee Number Leave Type Balance As on Date Balance Transaction Type Reason 116439 CL/SL 03-Apr-2021 12 BAC Current year CL was not credited, So crediting manually. 117060 CL/SL 03-Apr-2021 1 BAD Due to excess 1CL, Debiting 1CL. 116439 PL 03-Apr-2021 21 BAC Current year PL was not credited, So crediting manually. 117060 PL 03-Apr-2021 9 BAD Due to excess 9PL, Debiting 9PL. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> [cid:image006.jpg@01D72895.6BF22B30] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,773 | 5 | 3 | Closed | Nilesh Jaiswal | Department gone blank while doing movement | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-03T14:27:42+05:30 | 2021-04-20T11:49:16+05:30 | ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | null | null | Clarification | Hi Nilesh, As discussed, the reported concern is due to the mapping gap in the leave configuration. We will connect shortly and guide you on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Nilesh, As informed, the reported 2 employee's department was blank post movement. We have remapped the department now and the leave type is now eligible accordingly. Request you to please check and confirm once from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,699 | E . Code 00805 ^ Mohd Raseed leave is showing pending for 25 Sep 2020. its not showing at approver end. please do the needful | 11,774 | 4 | 2 | Resolved | Bharat Kumar | Went to failed transaction. So, we have reprocessed the query | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-03T16:57:28+05:30 | 2021-04-05T13:30:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Bharat Kumar, From the reported query, we understood that the raised leave not showing at the approver end. We will check the same from our end and update the status to you., Hi, Preethi , please connect for attendance %tage report , that is much important . , Hi Bharat Kumar, During the check, the reported employee's Leave transaction for 25-sep-2020 got failed with the below error after approval. Error Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. So, we have taken the DB connection and reprocessed the failed transaction. Post completion, the leave is reflecting for the reported employee in the attendance calendar 2442. Please check and confirm this from your end. |
1,700 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We are not able to fill the timesheet for today. Request your help on this. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,776 | 5 | 1 | Closed | Balaji Damodaran | BAckend data push | Customization | Data Correction | null | Timesheet Management | null | null | 2021-04-05T09:37:26+05:30 | 2021-04-22T22:48:48+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com | ask.adrenalin@myadrenalin.com | jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Software Problem | Hi Balaji Damodaran, We will check the reported query on Timesheet details not reflecing for today and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As discussed we have corrected the same with regard to timesheet error for 5th APR 2021. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
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