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1,701
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Not sure why this email triggered. Also there is no content. Please clarify. Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: <WFA%INTELLECT@intellectdesign.com> Date: Sat, Apr 3, 2021 at 1:15 PM Subject: 1WW,26-Mar-2021 - Reason 1WW To: <L1HRMXSupport@intellectdesign.com> Cc: <mail.wfa@intellectdesign.com> -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,777
5
1
Closed
Balaji Damodaran
Clarification Provided
Product
Clarification
null
Application Access Management
null
null
2021-04-05T09:43:54+05:30
2021-04-20T09:49:48+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Balaji Damodaran, Post analysis we understood that the below forwarded mail was not sent from adrenalin.. We request you to please check with your IT team reagrd to the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,702
Dear Team, Kindly guide me how to add more fields in employee details. find attach images for your reference. Regards Sandeep Jangid
11,778
5
4
Closed
Sandeep Jangid
label editor, form validation label
Product
Configuration
null
Employee Information
null
null
2021-04-05T09:44:49+05:30
2021-04-10T13:29:29+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, regarding guide me how to add more fields in employee details.  we will check and update you the same., Hi Sandeep Jangid, Based on our discussion, we have renamed the employment details miscellaneous columns/fields by using the label editor form.  ​ Also, we provided the clarification about Matrix manager update. ​ ​ The name changes by using the label editor form against the employee creation miscellaneous fields are not reflecting, that query we have informed to our internal team. ​ we will update you once we get an update from our internal team. ​ Internal team ticket reference : ADL_2009_21611 , any update on this, Give me deadline. , any response not receive from your side. , Hi Sandeep Jangid, As we have discussed with our team, They are requested us to connect and showcase the same scenario to us. we will connect today to resolve this issue. ​, Hi Sandeep Jangid, Based on our discussion, you not available right now, so that, we will check and connect the issue by tomorrow. ​ ​, Hi Varathraja, Could you confirm how much time you will take for close this point., Hi Sandeep Jangid, As we have checked that, The query has been resolved by following the below steps, 1 . Navigate to the Manage Label form, then choose the "employee creation" form. 2 . After the selecting the option as "form validation label" 3 . The selecting the "Text 1" field in that. rename the same 4 . click the submit button. 5. The rename changes has been reflected in the "employee creation" form. Hence, the query has been resolved., Dear Vartharaja, I try to add add some filed, but its not showing in employee details. on employee creation it's showing, kindly check what is the issue with. Kindly find attach images for your refrence, Hi Sandeep Jangid, As we have checked that the label has been disabled, after enable and update label name , the same has been reflect in the employee creation and employment details. ​ The query has been resolved.
1,703
Dear Team, kindly suggest how to download a sheet of pending approval. 
11,779
5
3
Closed
Sandeep Jangid
Not feasible export excel option in "Forms pending for approval - Role based".
Product
Service Request
null
Employee Information
null
null
2021-04-05T09:52:20+05:30
2021-04-07T12:02:34+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11778, Hi Sandeep Jangid, Based on your concern regarding how to download a sheet of pending approval.   ​ we will check and update you the same., Hi Sandeep Jangid, We have tried to call you, but we could not reach you. you are requesting us to provide the excel export option in the "Forms pending for approval - Role based". ​ This form is not a report, this form is like an approval form. you have to select any forms based on the due date of approval and approve the same. ​ We have provide the excel export option only in the report related section.  Sorry for the inconvenience. ​ Hence, it is not feasible., Hello, we require a report of record resignation approval pending. kindly create. , Hi Sandeep Jangid, Please request you to raise a separate ticket for record resignation report creation, Also, Please request you to provide the column details in that report.The mentioned concern regarding download option in forms pending form approval role based is not feasible. the clarification provided. Hence, this ticket is closed
1,704
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Request you please create new consultant in HRIS (Dimensions Consulting Group) Also kindly change the source of below employee. E- Code Employee Name Actual hiring source - Consultant 94771 Anshul Kandpal Dimensions Consulting Group Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,781
4
3
Resolved
Deepak Kumar
consultant creation ( change request)
Product
Data Correction
null
Requisition Management
null
null
2021-04-05T10:37:24+05:30
2021-04-05T14:03:53+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com, alexander.c@myadrenalin.com, kr.deepak@religare.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com, alexander.c@myadrenalin.com, kr.deepak@religare.com
sharma.jatinder@religare.com
null
null
Change Request
Hi Deepak Kumar, We will create the required consultant and update you the status once it is done. Thanks & Regards,  Mohamed Moosa A, Hi Deepak Kumar, ​As per your request, the below mentioned consultant has been created and the same has been mapped to the Emp:94771  through the database. ​ Please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A, Still showing old source. Regards Jatinder Sharma 70094-81180 , Hi Deepak Kumar, Please check now and share us your feedback. Thanks & Regards,  Mohamed Moosa A, Still not done. Regards Jatinder Sharma 70094-81180 , Hi Deepak Kumar, As discussed over the call, the consultant change has been already done for the reported employee, pleas check and share us your feedback. Thanks & Regards,  Mohamed Moosa A, Yes now its fine. Regards Jatinder Sharma 70094-81180
1,705
We need Technical and Non Technical box in Training requirement page
11,782
5
2
Closed
Minal Ambre
Configuration done in Section Configurator Form.
Product
Configuration
null
Performance Management
null
null
2021-04-05T10:39:00+05:30
2021-04-20T14:48:35+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Minal, We understand that you want to add technical and non technical box in Training requirement page. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Minal​, ​ As per your requirement, Technical and Non Technical box have been added in Training requirement page. Please check and confirm. ​ Regards, Judhistira.M, Done.. Thanks. Regards, Minal Ambre Manager - Human Resources [cid:image002.png@01D72F85.337DD780]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1183 | Mob: +91-9769698679 | Web: www.nbhcindia.com<http://www.nbhcindia.com/> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited. Company reserves the right to monitor all communications.
1,706
Hi Team, We observed a difference in CTC in the Offer and appointment letter for the below mentioned employee, If you could look into the same as to when and where the changes were done and by whom or if its a system issue. Employee  Jitendra Konduru - AQ020872 Archana R - AQ020896 Regards, Ansu Singh
11,783
5
3
Closed
Ansu Singh
Ctc modified
Product
Service Request
null
Salary
null
null
2021-04-05T10:53:59+05:30
2021-04-05T13:03:37+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that different CTC reflecting in offer and appointment letter. We have taken the connection and provided the CTC changes data from the backend. Requesting you to check the same and get back to us for further clarification. Thanks & Regards, Greeshma
1,707
Dear MAdam, EM Id: 65451 is having half day LOP on 15th Mar 21 and 18th Mar 21. but 1.50 LOP is done from his salary please do the needful. Payslip attached. Regards, Sowmya
11,784
5
3
Closed
Sowmya
LOP days has been uploaded by manually
Product
Clarification
null
Pay process
null
null
2021-04-05T10:55:20+05:30
2021-04-20T11:49:17+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, ​We have checked, for this employee have 1-day LOP in the month of march same has been triggered while doing attendance integration.  ​ We have checked 0.5 days LOP has been uploaded by your end on (2021-03-29 17:56:10.770). ​ Please check and revert for any further clarifications. Regards, Srujana.M
1,708
Dear Team, Kindly check mail not sent from HRMS. error occur in HRMS.
11,785
5
4
Closed
Sandeep Jangid
SMTP confirguration
Product
Configuration
null
Employee Information
null
null
2021-04-05T11:05:36+05:30
2021-04-05T12:15:20+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, mail not sent from HRMS , we will check and update you., Hi Sandeep Jangid, We have tried to call you , but we could not reach you. ​ Based on your screenshot, The mail sent status is displaying related to SMTP mail server error. Please do check with your IT team, regarding any modification like password changes or any SMTP mail server configuration changes done recently. ​ Please update the same changes in the 'SMTP configuration form' then the mail has been triggered.
1,709
Dear Madam , we are unable to do final closer of the employee EM ID: 3182. it is giving an error that transaction is pending for approval cannot modify. Regards, Sowmya
11,786
5
3
Closed
Sowmya
We have checked there is no validation in Final closure
Product
Clarification
null
Separation Management
null
null
2021-04-05T11:12:01+05:30
2021-04-20T11:49:18+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, ​ We have checked, below reported employee final closure has been done. We have checked there is no issue.  ​ Request you to re-check and revert for any further clarifications.   Regards, Srujana Mittapalli
1,710
Dear Team, We need promotion letters with Digital Signature, plz check configuration. Regards Mahendra
11,787
5
3
Closed
Madhu sudhan reddy
signature added in letter
Product
Configuration
null
Setup HRMS
null
null
2021-04-05T12:12:27+05:30
2021-04-17T14:14:15+05:30
mahendra.y@automotiveml.com
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, As per the reported query, we understood that you want to add the signature in the Promotion Letter. Kindly share the scanned signature image in the jpeg format. So that we can schedule the session and work on the designer part. Kindly update the status once the Digital Signature is prepared. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, ​Based on your requests, we have added the signatures in the Promotion Letter through Document Designer form. The same has been verified from your end. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Issue resolved Regards Mahendra
1,711
Dear Teanm Kindly update correct email id of employee NBHC03655 ^ Ganesh Popat Kadam as ganesh.kadam2@nbhcindia.com Regards, Supulaxmi Konar HR-Operation
11,788
4
3
Resolved
Supulaxmi Konar
Clarification
Product
Clarification
null
Employee Information
null
null
2021-04-05T12:59:19+05:30
2021-04-05T13:45:13+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, ​ As discussed over the call, please update mail ID of Emp-NBHC03655  in contact details Form as we have ​given edit access for Email ID field. Please check and ​let us know if you face any difulcuties on doing this. Regards, Judhistira.M
1,712
Guide us to generate Monthly MIS reports from Adrenalin to submit to Management
11,789
5
3
Closed
Chittibabu M
reports suggested
Product
Clarification
null
Employee Reports
null
null
2021-04-05T13:10:41+05:30
2021-04-20T18:50:34+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, As discussed over the phone, please find the report name for your reference. 1. To know the employees relieved from Organization - Resigned Employees. 2. To know the employees joined in the Organization - Employee Details Report (Post generating the report, filter the records with DOJ) 3. You have asked to know the total gross income paid in system month wise, we will check the same with our internal team and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Chittibabu M, As discussed over the phone, please find the report name for your reference. 1. To know the employees relieved from Organization - Resigned Employees. 2. To know the employees joined in the Organization - Employee Details Report (Post generating the report, filter the records with DOJ). You can refer the Employee Head Count Report as well. 3. To know the total gross income paid in system month wise - Annual Salary Resgister Vertical / Salary Register for Previous Month (Grand Total will be available). Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
1,713
Goals summary Report - Status showing incorrect Pending with level showing as 0 (with the employee), but status showing as Pending for approval.
11,790
5
3
Closed
Gyanamayee Swain
Report SP altered
Customization
Patch Deployment
null
Performance Appraisal
null
null
2021-04-05T13:14:15+05:30
2021-04-20T12:48:54+05:30
null
null
null
null
null
Software Problem
created_by: 2043020884409 time: 2021-04-05 07:44:15 UTC, Hi Gyanamayee, As informed, we have now corrected the "Goals Summary Report" logic to show the "Status". And now the status is showing accordingly, the same was confirmed from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,714
Reference to ticket no. 326188, after truncation the balance should be '0' but it is showing minus balance for 40 employees.
11,791
5
3
Closed
Rambha Devi
Leave has been truncated.
Product
Configuration
null
Workflow
null
null
2021-04-05T13:24:54+05:30
2021-04-20T17:50:08+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11581
1,715
Hi, Attendance Calendar is not showing the data for 28th & 29th March 2021. Refer the enclosed screen shot.
11,792
5
3
Closed
Priyanshi Bhattacharya
As we checked "Attendance weeklyoff Holiday" scheduler has not run on the mentioned dates. We have run the scheduler from backend. Now the weekly off and Holiday is reflecting in the Attendance calendar
Product
Configuration
null
Absence, Time and Attendance
null
null
2021-04-05T13:40:28+05:30
2021-04-20T17:50:09+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Priyanshi Bhattacharya, We will initiate connection and check on the reported query and update you. ​ Regards, Veerapandian R, Please share the connection Regards Priyanshi , Hi Priyanshi Bhattacharya, Please join on the below given session link ​ https://fastsupport.gotoassist.com/309982751 ​ ​ Regards, Veerapandian R, Issue Fixed, thanks, you can close the ticket, Hi Priyanshi Bhattacharya, As we checked "Attendance weeklyoff Holiday" scheduler has not run on the mentioned dates. We have run the scheduler from backend. Now the weekly off and Holiday is reflecting in the Attendance calendar and the same has been confirmed from your end. Regards, Veerapandian R
1,716
Dear Iswarya, Please create "Election Leave for 06-Apr" and enable leave option for tamilnadu employees. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
11,793
5
1
Closed
Palak sodhi
Clarification
Product
Service Request
null
Absence, Time and Attendance
null
null
2021-04-05T13:45:57+05:30
2021-04-22T10:49:34+05:30
ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com
ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com
vivek.raj@ayefin.com
null
null
Service Request
Hi Palak sodhi, We understand that the “Election Leave for 06-Apr” and enable leave option for Tamilnadu employees.   We will check and update you Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, As discussed over call, Please share the Employee List who belongs to Tamilnadu and also we cannot update the Holiday in the "Holiday Master"  with the Calendar - South & South Branches as the Karnataka employees are also mapped. While checking at the backend these are the employees tagged to TAMILNADU. ​   CON_PERMANENT_STATE CON_EMP_STAFFID TAMILNADU Aye1063              Tamilnadu Aye2307              tamilnadu Aye2485              Tamilnadu Aye2895              Tamilnadu AYE3442              Tamilnadu AYE3527              Tamilnadu AYE3791              Tamilnadu AYE4130              TAMILNADU AYE4306              Tamilnadu AYE4612              TamilNadu AYE5010              Tamilnadu AYE5725              Tamilnadu AYE5819              Tamilnadu AYE6115              Tamilnadu AYE6367              TAMILNADU AYE6517              Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Please find the attached list of TN employees where “Election leave” need to added. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, ​Tried to reach you over call, while checking there are no option to update the Holiday for the below employees through backend. ​If their HOLIDAY Master form is updated then automatically the scheduler will run tonight and it will get updated. Please update what is the difference between Holiday Calendar - South & South Branches is it possible to update the holiday in any one calendar? Please check and update and if any queries please reach through call. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Iswarya, South is our regional office and south branches are our branches across Telangana, Andhra, Karnataka and Tamil Nadu. It is not possible to update holiday master form as such. Regards, Vivek Raj Cell - +91-8448486701 *, Hi Palak sodhi, As we cannot update the holiday through backend, please check with the Employees to apply the AR for the Election Holiday. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,717
Dear Team, Kindly add Machilipatnam, Bijapur, Vijayapura to the cities list Also in Mode - Train, only 2tier A/C & 3tier A/C is visible, Add Sleeper class to it
11,794
5
4
Closed
Malini N
configuration changes done
Product
Configuration
null
Travel Master Configuration
null
null
2021-04-05T13:50:08+05:30
2021-04-23T17:48:51+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11430, Hi Malini N, ​We can understand that changes need to be done in the Travel module. We will check the existing configuration and get back to you with a solution., Hi Raghu, Kindly revert back to this  And also Designation and Grade are showing the same. Kindly check on this and change the Grade accordingly, Hi Malini N, ​ As discussed, the reported travel query has completed. We request you to get back to us if you have any questions. Please raise a new request for any other clarification required. Regards Raghu.T
1,718
Hi Team actual salary Total reflecting more for an employee in Pay slip , please check . Emp id 1249
11,795
5
3
Closed
Shreyas Shridhar
The Gratuity component has been computed but not paid through settlement and the same has been mapped for "Monthly Gross", "Show In Payslip" in the component form, hence that amount has been added to the Actual total.
Product
Configuration
null
Payroll Management
null
null
2021-04-05T13:59:36+05:30
2021-04-12T12:31:12+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shreyas Shridhar, From the above description, we understood that the Actual Salary total reflecting wrong. We are working on the same, we will keep you updated through the ticket., Hi Shreyas Shridhar, Based on the analysis we have found that the Gratuity component has been computed but not paid through settlement, please review the "Settlement Entry" for the same. The Gratuity component has been mapped for "Monthly Gross", "Show In Payslip" hence that amount has been added to the Actual total. We have removed the mapping for the same. Please find the attached correct payslip for your reference. Regards Prakash
1,719
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please check in below case wherein employee is confirmed in system on 9 Mar 21 but still his notice period is shown only for 7 days on record resignation page. Kindly resolve this on priority basis. 117672 - Anand Yadav. [cid:image001.png@01D72A2B.4E4DC980] Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Anand Yadav Sent: 05 April 2021 14:41 To: Hr Fnf Cc: Hrsupport North; hrsupport south Subject: Hi Team, I want to inform you , i was confirmed in last month 10 march , but till now in system is not updated please check it .. till date my notice period is showing 7 days......... PLEASE FIND THE ATTACHEMENT , Thanking you Anand Yadav EMP ID- 117672 <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,796
5
3
Closed
Pallavi Karekar
Customized scheduler was skipped due to scheduler service stopped
Customization
Configuration
null
Separation Management
null
null
2021-04-05T14:53:23+05:30
2021-04-06T15:34:50+05:30
ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, amolika.uplekar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com, abhijeet.wagle@ageasfederal.com
vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com, abhijeet.wagle@ageasfederal.com
vishal.mulgaonkar@ageasfederal.com, amolika.uplekar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com, abhijeet.wagle@ageasfederal.com
null
null
Clarification
Hi Pallavi, We tried to reach you on 9029081791. However, the number is not reachable. Request you to call me back on 8072250167/9047106688 to connect and check on the reported concern. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Gowtham, Please confirm if you will be availabe by 1:00 PM today to close below Ticket. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Pallavi, As explained over remote session, the reported employee was not confirmed via customized "Auto confirmation" scheduler process as the scheduler service on 9th Mar 2021 was stopped at 1:30 AM due to which the customized scheduler was skipped. And the employee has been confirmed via standard product confirmation process. We have now changed the notice period of employees (3 employees due on 9th Mar 2021) via back end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Gowtham, Verified all the three case on system for their notice period days and found correct now. Thanks for closing this on priority basis. Ticket is closed for these cases. 1. 117671 2. 117672 3. 117673 [cid:image001.png@01D72AEF.7A468030] [cid:image002.png@01D72AEF.7A468030] [cid:image003.png@01D72AEF.7A468030] Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , ,
1,720
Arushi Sharma (P2757) Unable to change the data for our employee P3147- Shankey Gambhir. He had raised onboarding at the time of joining which was not received in her tray.  Please check
11,797
5
2
Closed
Pratap Singh
Clarification
Product
Configuration
null
Employee Information
null
null
2021-04-05T15:08:28+05:30
2021-04-07T15:33:39+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11564, Hi Pratap Singh, We understand that the Arushi Sharma (P2757) Unable to change the data for our employee P3147- Shankey Gambhir. He had raised onboarding at the time of joining which was not received in her tray.  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, we have verified for the Employee - P3147- Shankey Gambhir  with the Designation - "Recovery Manager Builder Portfolio" is not mapped to the Arushi Sharma (P2757)   for the North region in "Manage Role Player form" with the ROLE - HRFAC. ​ So all the On boarding forms are approved with the UNKNOWN Approver. Please check the attached screenshot and update in the "Manage Role Player" form for the Role - HRFAC. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,721
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, We have noticed that there are 600+ associate's Appraiser and Reviewer are the same in the PACE_appraisal status report. Request you to check and correct the report and confirm. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,798
5
1
Closed
Balaji Damodaran
Reviewer ID change in customized report
Customization
Service Request
null
Performance Appraisal
null
null
2021-04-05T15:27:39+05:30
2021-04-27T19:49:39+05:30
ask.adrenalin@myadrenalin.com, ram.kommineni@intellectdesign.com, ravisankar.s@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com
ask.adrenalin@myadrenalin.com, ram.kommineni@intellectdesign.com, ravisankar.s@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com
ram.kommineni@intellectdesign.com, ravisankar.s@myadrenalin.com, balaji.damodaran@intellectdesign.com, jayakrishnan.n@myadrenalin.com
null
null
Software Problem
Hi Balaji Damodaran, As dsicussed we will check the reported query on appraisal status report and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As discussed we have modified the procedure to fetch the RM'S Manager as reviewer for the associates who are eligible for current appraisal. We request you to please extract the report and verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,722
Dear Team, We are trying to confirm below mentioned f&f but showing error.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Pankaj Kumar [mailto:pankajkumar@globecapital.com] Sent: Monday, April 05, 2021 3:11 PM To: 'Anoop Singh' Subject: G00718 With Best Regards Pankaj Kumar Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.543) www.globecapital.com
11,799
5
1
Closed
Anoopsingh
Patch deployed
Product
Patch Deployment
null
Separation
null
null
2021-04-05T15:46:28+05:30
2021-06-03T16:49:39+05:30
neerajbhardwaj@globecapital.com, pankajkumar@globecapital.com
neerajbhardwaj@globecapital.com, pankajkumar@globecapital.com
neerajbhardwaj@globecapital.com, pankajkumar@globecapital.com
null
null
Software Problem
Hi Anoopsingh, As discussed we understood that you are busy in processing the payroll and tax verification for current month. ​PLease let us know your convinient time to work on the reported query. Regards, Jayakrishnan. N Product Support, Still not resolved Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png , Hi Anoopsingh, Post analysis we understood that based on the parameter mapping the mentioned employees final closure is pending with Neeraj's login. ​ ​As discussed kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Mr. Jayakrishnan, This is another case, we are submitted in final closer, and approve by Neeraj Bhardwaj but not showing in settlement Entry. With Best Regards Pankaj Kumar Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.543) <http://www.globecapital.com> www.globecapital.com , Hi Pankaj, We have deployed the patch with regard to reported query. We request you to please do the final closure and approve the same. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Mr. Jay, Same problem on till yet. We have submit in Final closer and approve by Mr. Neeraj Bhardwaj. After that we have not found in Settlement entry and showing in Final closer below screen print. With Best Regards Pankaj Kumar Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.543) <http://www.globecapital.com> www.globecapital.com
1,723
Dear team, Please remove the below employee records in " Employee transfer form " which was raised on 30th March 2021.  APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929
11,800
5
3
Closed
Tirupathiraju
Data correction
Product
Data Correction
null
Employee Information
null
null
2021-04-05T16:08:47+05:30
2021-04-08T12:55:50+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11710, Hi Tirupathiraju, As discussed over call, we will check for the below Employees - APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929   and remove the Transfer records through backend. We will update you once we clear the records. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Tirupathiraju, Tried to reach you over call,  we have  verified for the below employees - APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929   and there are no Letters with the Letter Type - Employee PMS Letter is created in the Doc letter module table. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, PFA, Hi Tirupathiraju, As per the request, we have removed the below employees - APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929  Letter with the Letter Type - Employee PMS Letter through backend. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, All are removed.Can you please remove the below EMP records also on the date of 02/04/2021. APH0455 APH0281 APHSC0042 APHSC0058, Hi Tirupathiraju, Please provide us few minutes, we will do the required changes and update you. Thanks and Regards, Dhivya . V, ​Dear Tirupathi, ​ For the below 4 cases, there were two recent records, however with difference effective from, one record is created on 28th Mar and other on 2nd April, hence we have not removed the same. Please verify and confirm if those records need to be removed. Thanks and Regards, Dhivya . V
1,724
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please refer Bank record already exist issue. [cid:image001.png@01D72A36.5CB1B670] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image003.png@01D72A36.5CB1B670] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,801
5
1
Closed
Manoj Tiwari
Backend Update.
Product
Data Correction
null
Employee Information
null
null
2021-04-05T16:11:49+05:30
2021-04-20T17:50:10+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Manoj, ​ We understand that for below employee it shows record already exists in Bank Details Form. We will check and update you shortly. Regards, Judhistira.M, Hi Manoj, ​ As checked, below bank details were registered with Employee's old ID hence it was showing record already exists. Now we have removed bank details from Old ID.  Please update the details and let us know if you face any difficulties on doing this. ​ Regards, Judhistira.M, Thanks.
1,725
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, Please resolve already exist Bank Details.Adhar,Pan exist for below employees. NBHC06055 Somnath kumar Supervisor NBHC06059 Rajesh Mahaldar Supervisor NBHC06061 Deepak Kumar Supervisor NBHC06063 Manish Kumar Supervisor Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image002.png@01D72A3A.01E6C650] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,802
5
1
Closed
Manoj Tiwari
Backend Update
Product
Data Correction
null
Employee Information
null
null
2021-04-05T16:37:49+05:30
2021-04-23T02:49:31+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Manoj, ​ We understand that for below employees record already exists is showing. We will check and update you shortly. Regards, ​Judhistira.M, Hi Manoj, ​ We have removed Pan, bank details and aadhar details from employee's old ID. Request you to check and ​confirm. ​ Regards, Judhistira.M
1,726
For below mentioned employee as he pulled back his resignation, We have to initiate Q1 Assessment for him before doing Q2. Hence request you to enable Q1 Assessment screen for him. Employee ID - 6018 Employee Name - Shridhar R Jumanal
11,803
5
3
Closed
Meghana S M
Q1 Review Date Changed
Product
Data Correction
null
Performance Management
null
null
2021-04-05T17:15:05+05:30
2021-04-08T12:54:13+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, We have shared the session link to your IT Team once they have connected, we will do the Q1 Review Date change for the reported employee. Requesting you to share the Q1 End date for the reported employee to set Q2 Start Date in system. Kindly revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, We have taken the session and changed the Q1 End Date as 09 Apr 2021 and Q2 Start Date as 10 Apr 2021 for the reported employee. Please inform the user to submit the transactions in system on time.  From next ticket for the same request will be taken as a Service Request. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, As requested, Q1 screen is enabled and employee has completed the same. ,
1,727
Hi Team, Awaiting response on Ticket #: 327486 Message by Sunil Deshpande on Friday, April 2, 2021 3:06:12 PM  Status:  Open Hi Team, LWD for ECWMUM02880 needs to be changed from 3rd March to 2nd March 2021 Can you please do the needful and let us know, as the Final closure is already done for the employee Ticket assigned to Mohammed Wasim Khan on Friday, April 2, 2021 3:14:20 PM Status: Assigned Assigned Message by Mohammed Wasim Khan on Friday, April 2, 2021 3:43:04 PM   Status:  Pending-Adrenalin Noted on your requirement, we will do the needful and confirm once we have updated the same. Message by Sunil Deshpande on Monday, April 5, 2021 4:41:41 PM  Status:  Pending-Adrenalin Hi Team, Any update, please consider this as priority Regards,   Selina Gilani Payroll | Human Resource   Learn from the eCW experts: Click here to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072   T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196     selina.gilani@eclinicalworks.com | www.eclinicalworks.com   130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan   CONFIDENTIALITY NOTICE TO RECIPIENT: This transmission contains confidential information belonging to the sender that is legally privileged and proprietary and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents. If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them. Thank you.
11,804
5
3
Closed
Selina A. Gilani
Change request
Product
Data Correction
null
Application Access Management
null
null
2021-04-05T17:24:33+05:30
2021-04-21T15:11:14+05:30
raghu.t@myadrenalin.com, alapinee.deshmukh@eclinicalworks.com, manoj.lokhande@eclinicalworks.com, gowtham.n@myadrenalin.com, venkateswaran.c@myadrenalin.com, purushothaman.govind@myadrenalin.com, subhasri.samantray@eclinicalworks.com, jagadeesswari.v@myadrenalin.com, judhistira.m@myadrenalin.com, wasim.khan@myadrenalin.com
raghu.t@myadrenalin.com, alapinee.deshmukh@eclinicalworks.com, manoj.lokhande@eclinicalworks.com, venkateswaran.c@myadrenalin.com, purushothaman.govind@myadrenalin.com, subhasri.samantray@eclinicalworks.com, jagadeesswari.v@myadrenalin.com, judhistira.m@myadrenalin.com, wasim.khan@myadrenalin.com
alapinee.deshmukh@eclinicalworks.com, manoj.lokhande@eclinicalworks.com
null
null
Clarification
?Hi Gowtham, FYI Regards, Raghu Thangaraj Production Support ADRENALIN eSYSTEMS LIMITED #6th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai - 603 130. Contact : 044 - 30247474 ________________________________ , Hi Team, Awaiting response on Ticket #: 327486 Please understand that the F&F for the employee is on hold, as we are not receiving the response from your end. The ticket is raised since 2nd April and we are yet to receive any feedback on the same yet. @Alapinee Deshmukh<mailto:alapinee.deshmukh@eclinicalworks.com>: please look into this and help us in getting the closure. Regards, Selina Gilani Payroll | Human Resource [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072 T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks> selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/> 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/> <https://specialevents.eclinicalworks.com/event/nc-2016/home> ________________________________ , Hi Raghu & Venkat, By when can we expect close for w.r.t Ticket #: 327486 .This is for the FnF and needs closes asap. Warm Regards, Alapinee ________________________________ , Hi Alapinee, We will update the required changes on the LWD for the reported case and close this today. Thanks & Regards, Venkateshwaran Chandrasekaran, mailto:venkateswaran.c@myadrenalin.com| M: +91.98848 12583 | D: +91.44. 3024 7442 [cid:image001.jpg@01D5F879.B99F6520] [newlogo] www.myadrenalin.com<http://www.myadrenalin.com/> , Dear Alapinee, LWD changes have been done for Employee ID-ECWMUM02880. Please check and confirm. Regards, Judhistira Mohanty Product Support 8309151041 ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. [X] ________________________________ , Hi, Have already closed the ticket, please do the needful from your end Regards, Selina Gilani Payroll | Human Resource [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072 T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks> selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/> 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/> <https://specialevents.eclinicalworks.com/event/nc-2016/home> ________________________________
1,728
Dear Team, Clockin clockout status showing wrong in mobile & System, plz check, attached screen shorts for your referance. Regards Mahendra
11,805
5
3
Closed
Madhu sudhan reddy
Calendar refresh not done
Product
Clarification
null
null
null
null
2021-04-05T17:25:27+05:30
2021-04-17T11:54:41+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, Please join the below session link. ​ https://fastsupport.gotoassist.com/387622377 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, As discussed over the phone, we have logged in our mobile on behalf of the employee and verified in attendance calendar. It is getting refreshed and LOP is displaying for Feb and Mar month. Kindly do refresh the attendance calendar by clicking 'calendar updated as on'. Attaching the screenshot for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
1,729
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, As we are not able to mention below mention's employee's father name in HRIS. Request you kindly update complete father name in HRIS of below mention employee and confirm. Complete father name - Rajendrabhai Valjibhai Vithlani Sagar Rajendrabhai Vithlani has been allotted an Employee ID 94886 with the following employment details :- Emp Id: 94886 Emp Name: Sagar Rajendrabhai Vithlani Date of Joining: 05-Apr-2021 Designation: Branch Manager Company Name: Religare Broking Limited Grade: REL - Senior Manager Reporting To: 94491 - Mrinal Devendra Kampani OU: RSL-SHARC-Corporate - RSL-SHARC-Corporate Location: 5013-Rajkot Division: 278 - RSL/RCL-Client Dealing Product: RSL-Equity Retail Function: 1904 - FSI - Branch Manager Pan No: AFPPV6806F Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,806
5
3
Closed
Deepak Kumar
father name update (change request)
Product
Data Correction
null
Employee Information
null
null
2021-04-05T17:38:25+05:30
2021-04-22T10:49:34+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com
sharma.jatinder@religare.com
null
null
Change Request
Hi Deepak Kumar, As per your request, the FATHER NAME is updated as Rajendrabhai Valjibhai Vithlani for Emp:94886 through the database. ​ Please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
1,730
Hi, It has been observed on multiple occasions, that randomly certain system generated emails do not trigger. The status under 'Mail Viewer' is seen as 'Pending'. Kindly help us understand the root cause for this. Further, can we have a system alert for such cases or a report, or else it is difficult to track such cases daily. Regards, Nayomi
11,807
5
3
Closed
Nayomi Shah
cloud team has created the update query and failed mail will automatically get reprocessed.
Product
Data Correction
Separation Management
Workflow
null
null
2021-04-05T17:42:47+05:30
2021-09-01T15:48:23+05:30
susan.noronha@iiflw.com, kalpesh.j@myadrenalin.com, vicky.k@myadrenalin.com, gowtham.n@myadrenalin.com, laxman.gulambe@iiflw.com, ramchandra.sangodkar@iiflw.com, esha.patil@iiflw.com, asif.r@myadrenalin.com, arup.c@myadrenalin.com, vyas.m@myadrenalin.com
susan.noronha@iiflw.com, kalpesh.j@myadrenalin.com, vicky.k@myadrenalin.com, gowtham.n@myadrenalin.com
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nayomi Shah, During analysis, we observed that mails are not triggered from the application, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Nayomi Shah, Had a discussion on this. Last few weeks back server level issue identified and sorted out on the same day.  ​ We request to monitor the same in the upcoming days and revert your feedback. If the issue still exist then we request to update the same in portal. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Dear Ganapathiraj, The emails randomly are still not triggering and seen under ‘Pending’ status. It seems no email today has triggered. [cid:image001.png@01D73CE5.4DABC8C0] [cid:image002.png@01D73CE5.4DABC8C0] [cid:image003.png@01D73CE5.4DABC8C0] Nayomi Shah -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager – Human Resources M +91 9167710661 | D +91 22 48765525 [cid:image001.jpg@01D611BB.DBC16710]<https://www.iiflwam.com/> [cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage> , Hi Nayomi Shah, Regret for the inconvenience.  ​ We have communicated internally to take care of the mail related channel with proper monitor and also if any problem happened then we will communicate on the same in advance.  Now existing mails are working fine and same has been communicated at your end.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Dear Team, The issue of emails randomly not triggering continues to persist. It seems, no email has triggered since 12:59 pm today, as seen in the screenshots below. Kindly assist in finding a mechanism to track this, as it is impossible to keep a check on this periodically. [cid:image010.png@01D74744.A4F3D370] [cid:image001.png@01D74744.CFCEBE20] [cid:image002.png@01D74744.CFCEBE20] Nayomi Shah -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager – Human Resources M +91 9167710661 | D +91 22 48765525 [cid:image001.jpg@01D611BB.DBC16710]<https://www.iiflwam.com/> [cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage> , Hi Nayomi Shah, Regret for the inconvenience. ​ Mails are started trigger from yesterday by 15:49pm.For RCA, we have forward the query internally to our cloud infra team, once we received the update then we will share the cause on the same.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Nayomi Shah, ​ As discussed, over the call this week Tuesday that "Antivirus" has blocked the mail exe file at the serve end so this has been identified and necessary action has been taken up at our end. In future, mails will flow properly in the application.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Dear Team, Around 10:45 am today Sitanshu Kumar (C164099) had submitted his resignation on Adrenalin Max which was witnessed by Laxman and me on screensharing. (Resignation submission screenshot below) However, it has been over an hour now, but no email has triggered with respect to his resignation to any stakeholder. As seen in the screenshot below, only 6 emails have triggered at 10:03 am today, pertaining to a resignation of another employee. Further, other form emails have triggered before and after 10:45am too, it is only Sitanshu Kumar's resignation email that has not triggered. Kindly assist with the root cause analysis and help us find a permanent solution for these emails randomly not triggering. It is difficult to continuously keep track of this on an on-going basis. * Successful Resignation submission by Sitanshu Kumar (C164099) [cid:image009.png@01D769B9.18340E90] * 6 Record resignation mail triggers for another employee [cid:image001.png@01D769B7.A3103900] * Mails triggered before and after 10:45am for other forms [cid:image008.png@01D769B8.065965E0] Nayomi Shah -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager – Human Resources M +91 9167710661 | D +91 22 48765525 [cid:image002.jpg@01D769B7.A3103900]<https://www.iiflwam.com/> [cid:image003.jpg@01D769B7.A3103900]<https://twitter.com/IIFLWEALTH> [cid:image004.jpg@01D769B7.A3103900] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image005.jpg@01D769B7.A3103900] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image006.jpg@01D769B7.A3103900]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image007.jpg@01D769B7.A3103900] <https://play.google.com/store/apps/details?id=com.iifl.monage> , Hi Nayomi Shah, As checked, there is no mails triggered to the employee on resignation since it might be server issue at that time, hope the resignation mails are triggering properly. Please check and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Dear Ramchandran, The Resignation email of Sitanshu Kumar (C164099) has still not triggered. Nayomi Shah -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager – Human Resources M +91 9167710661 | D +91 22 48765525 [cid:image001.jpg@01D77D4F.E43B2A10]<https://www.iiflwam.com/> [cid:image002.jpg@01D77D4F.E43B2A10]<https://twitter.com/IIFLWEALTH> [cid:image003.jpg@01D77D4F.E43B2A10] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image004.jpg@01D77D4F.E43B2A10] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image005.jpg@01D77D4F.E43B2A10]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image006.jpg@01D77D4F.E43B2A10] <https://play.google.com/store/apps/details?id=com.iifl.monage> , Hi Nayomi Shah, As checked internally, It might be &nbsp;connectivity issue from Adrenalin Server to Customer SMTP server. Since the IIFLW is using own SMTP , Connection to the mail server fails or the mail server can no longer be reached ​at that time only it may happen. Please ensure the IT team on SMTP server and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Dear Team, There are about 66 random emails that have not triggered today spread across various forms such as Offer Acceptance, Pre-joning Activity, Create Job, Leave Request, Attendance Regularisation, Employee Creation, Record Resignation, Vacancy Detail View, Schedule Interview Offer Acceptance [cid:image003.png@01D78EEF.05CDA490] Prejoining Activity [cid:image004.png@01D78EEF.05CDA490] New joiner Email [cid:image001.png@01D78EED.B9291670] Attendance Regularisation [cid:image002.png@01D78EED.B9291670] , Dear Ramchandran, This issue needs to be addressed urgently, emails are again not triggering,. [cid:image005.png@01D78F9A.7E4BEE80] , Hi Nayomi Shah, As checked, the The SMTP server was &nbsp;unreachable or network related issue at your end. so our internal team requires&nbsp; SMTP server logs to check the issue. Please check with your IT team and share with us the required logs. &nbsp; Regards, Ramachandran J Adrenalin eSystems Pvt Ltd Mobile : +91 9655335742
1,731
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check. Regards Jatinder Sharma 70094-81180 From: Deepak Kumar Sent: Monday, April 05, 2021 5:42 PM To: Jatinder Kumar Sharma Subject: RE: Offer Letter - Deepa Lalit Gaikwad Dear Jatinder, There is format issue in below offer few details went to next page pls do the needful Offer Template - RSL-EXE-BIO [cid:image001.jpg@01D72A43.31F1E1F0] Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> From: Samit Chandrakant Pednekar Sent: 05 April 2021 17:19 To: Deepak Kumar Cc: Ruchi Vivek Garg; Neelam Ashwin Bhai Surani; Nitin Dixit; Jitesh Sarvesh Singh; Jatinder Kumar Sharma Subject: Offer Letter - Deepa Lalit Gaikwad Importance: High Dear Deepak, **Mandatory Details For Offer Generation Vacancy code DEALER - RETAIL BROKING.8022-312(5)Mumbai- India<https://capitalmarketshris.religare.in/adrenalin/ERecruitment/MyVacc_DetailedView.aspx?param=Z5UHYks1%2b%2fzhM2hxpuwbP8RAWy4gkaAmRIf%2fNqVR7AqN%2f5gm8eyvfFLSu7%2fKvV%2bGX0eZgFJgUhDMfYyiDgQX7sf1ID9s6HK%2bkgreID%2f4wuv5teFx0ggf%2bkJRT76hOsUaNzzOIe7FwIlbw5h8zidib%2fEiXOfCzi30LjZ%2fn9ekYwo%3d&statusval=NS> Name of the candidate Deepa Lalit Gaikwad Department Name 870 CTC to be offered 3.40 Lac Designation Relationship Manager - Dealing Grade REL - Executive Product RSL-Equity Retail Function 1500 - FSI-Dealer Date Of Joining (Actual) 3-May-21 Attendance Type* Normal /Biometric Shift Time Desk Mode of recruitment Business Referral If Employee Referral, mention the employee's name If Consultant, mention the number of CVs shared Reporting Manager Name & Ecode Rushabh H Dagha - 94855 Normal/Re-Hire/Contract Renewal Checklist for Documents uploaded in FTP (Y/N/NA) Resume Provided RISE Provided CAF Provided Approval on Hiring Provided Approval if Exception case * Provided OPQ Stens ** OPQ Report ** Regards, Samit Pednekar Executive - Human Resources Religare Broking Limited, Ground & 1st Floor, Sanghvi House, Premises No.18, Subhash Road, Vile Parle (East), Mumbai - 400 057 T: +91 022 67288230 | M: | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,808
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Requisition Management
null
null
2021-04-05T17:43:50+05:30
2021-04-22T09:49:44+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com
kr.deepak@religare.com
null
null
Clarification
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Kindly ignore issue is resolved Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> , Hi Jatinder Kumar Sharma, Based on your confirmation, the ticket has been updated as Pending Customer. Thanks & Regards,  Mohamed Moosa A
1,732
Integration Failed  Deep Nimeshbhai Shah (22344)  Expenses ID TE2021/00047
11,809
5
4
Closed
Madan Mohan
When accessing the travel expense form using the tile icon, it is redirecting to the old travel expense form URL. Due to this the expense category and expense type details were not captured in expense mode detail table for travel expense integration. Now we have provided the URL fix for the travel expense form.
Customization
Patch Deployment
null
Travel Management
null
null
2021-04-05T17:50:01+05:30
2021-05-13T12:49:06+05:30
gowtham.n@myadrenalin.com, sivakumar.m@myadrenalin.com
gowtham.n@myadrenalin.com, sivakumar.m@myadrenalin.com
null
sivakumar.m@myadrenalin.com
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.68 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11642, Please take a look at ticket #11809 raised by Madan Mohan (madan.mohan@npci.org.in). Integration Failed  Deep Nimeshbhai Shah (22344)  Expenses ID TE2021/00047 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Madan, We are checking on the reported integration failure with our team. We will keep you posted on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , This is happening frequently. Pl check & ensure not getting repeated. Rgds, Madan , Hi Madan Mohan, ​ We regret for the delay in providing solution. We are checking the reason behind the null values getting stored in exp_type column of customization table of claims integration to get this fixed on permanent basis.  Please provide the view framesource screenshot of the travel expense form as requested by Mr. Siva. ​ We will keep you posted on this further. Thanks, Sumithra., Hi Madan Mohan, Travel expense integration has been fixed for id 22344.  We have provided the permanent fix also.  Please check the same and update us for any assistance if required.  {\status\:\true\,\msg\:\Success!!!\,\Journal\:\JBN00018012\} Thanks, Sumithra.
1,733
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumithra, We have uplaod the Holiday for tomorrow for TN and Kerala employees, now we need to run the scheduler so that it is marked as Holiday in the Attendance calendar, please do the needful. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72A46.93A06A40] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,810
5
1
Closed
Rishi Ranka
Scheduler execution
Product
Clarification
null
Setup HRMS
null
null
2021-04-05T18:08:00+05:30
2021-04-20T19:50:00+05:30
ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, sarfraaz.siddiqui@groupm.com, gowtham.n@myadrenalin.com
ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, sarfraaz.siddiqui@groupm.com, gowtham.n@myadrenalin.com
sarfraaz.siddiqui@groupm.com, gowtham.n@myadrenalin.com
null
null
Change Request
Hi Rishi Ranka, Based on the telephonic discussion, we came to know that our team has resolved the reported query in the application and same has been verified at your end. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, This is closed Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72E53.D6AB9010]
1,734
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Moosa, There is issue in permanent address while current and permanent address both are same but in permanent address only 1st line of the address is reflecting in our E-Dump PFA few sample for your reference Request you pls check and do the needful. Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,811
5
3
Closed
Deepak Kumar
Code changes to update the dynamic contact details column from candidate to employee EREC_TA_CAN_DATA_MOVEMENT
Customization
Patch Deployment
null
Employee Information
null
null
2021-04-05T18:10:56+05:30
2021-05-19T12:49:17+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com
sharma.jatinder@religare.com
null
null
Software Problem
Hi Deepak Kumar, For the reported address query, we are analyzing on the data, we will update you the status once it is done. Thanks & Regards,  Mohamed Moosa A, Hi Deepak Kumar, T​he Candidate to Employee Contact details issue has been rectified now with the code level corrections as well as we have updated the existing cases through the database. Please check and share us your feedback.  ​ Int Ref : EREC_TA_CAN_DATA_MOVEMENT Thanks & Regards,  Mohamed Moosa A
1,735
Hi, Please help us to correct the confirmation date of emp A5806 in confirmation letter. Please do the needful at the earliest. Regards, Pinkiiy Raval
11,812
5
3
Closed
Vaishali Raut
Confirmation Date Change Requested
Product
Data Correction
null
Confirmation Management
null
null
2021-04-05T19:22:17+05:30
2021-04-16T11:25:05+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: "[\"44001782154\"]" referrer: https://myadrenalincare.freshdesk.com/support/solutions/articles/44001782154-employee-separation, Hi Vaishali Raut, As per the reported query, we understood that you want to change the confirmation date in the letter. Kindly provide us sometimes, we will schedule the session and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have changed the confirmation date for the reported employee as 14 Mar 2021 in system. Kindly check the data from your end and update the status.. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
1,736
Hi, Unable to update the Bank details. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:imagea3ab89.JPG@b479f1b5.4bb588cc]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com>
11,813
5
1
Closed
Pradeepa C T
Inactive employees bank details has been corrected
Product
Service Request
null
Employee Information
null
null
2021-04-05T20:00:08+05:30
2021-04-22T09:49:45+05:30
annappa.manjappa@himatsingka.com
annappa.manjappa@himatsingka.com
annappa.manjappa@himatsingka.com
null
null
Service Request
Hi Pradeepa C T, ​ As per your request, we have corrected the inactive employee bank details. Please update the bank details for active employees and revert for any further clarifications.  ​ Regards, Srujana.M
1,737
Hi, Please upload the Appraisal Letter 2020-21 under Employee attachments form. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:image3ee811.JPG@eb38d36c.4e9882fc]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com>
11,814
5
1
Closed
Pradeepa C T
we have uploaded the Appraisal letters in Employee Attachments by using a bulk upload file
Product
Service Request
null
Performance Management
null
null
2021-04-05T20:01:33+05:30
2021-04-22T10:49:34+05:30
annappa.manjappa@himatsingka.com
annappa.manjappa@himatsingka.com
annappa.manjappa@himatsingka.com
null
null
Clarification
Hi Pradeepa C T, As per your request, we have uploaded the Appraisal letters in Employee Attahcements by using a bulk upload file. Also the same has been confirmed by your end. Hence we are updating the ticket status as a pending customer. Regards, Srujana.M
1,738
We need to update the PT slab of Mettupalayam in Adrenalin for payroll and FNF processing.
11,815
5
3
Closed
Vicky Shah
changes in two pt procedures
Product
Patch Deployment
null
Salary
null
null
2021-04-05T20:07:07+05:30
2021-04-12T10:19:33+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, We will share the connectivity with you, analyze the concern raised on Slab updation for location namely "Mettupalayam" and update you shortly. Thanks and Regards, Dhivya . V, ​Dear Vicky, We have shared the connectivity over the mail, request you to please join the same. Thanks and Regards, Dhivya . V, Hi Vicky Shah, Request you to please join the connectivity shared over the mail to verify the query raised on PT Slab updation. Thanks and Regards, Dhivya . V, Hi Vicky Shah, As requested, we have added the respective PT Slab in two of the procedures in back end. Post pay process, please verify for sample cases and let us know in case of any concerns. ​ Note : Since we were unable to provide only "Tamilnadu_Mettupalay" in short name field in front end application, we have updated the short name as description through back end. Thanks and Regards, Dhivya . V
1,739
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We wish to configure OD leave type through leave credit configuration. Currently, we are manually adding OD days on pro-rata basis (based on DOJ). We need to configure OD through leave credit configuration. The total entitlement is 365 days. Rest configuration will remain same as CL. For new joinees it will be credited on pro-rata basis on the day of joining. Kindly help us configure OD leave credit. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72A59.AD930B70] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,816
5
3
Closed
Shweta Ghule Shankarrao
Credit configuration activity
Product
Service Request
null
Absence, Time and Attendance
null
null
2021-04-05T20:27:47+05:30
2021-04-22T20:49:58+05:30
ask.adrenalin@myadrenalin.com, sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com
ask.adrenalin@myadrenalin.com, sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com
sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com
null
null
Service Request
Hi Shweta, We will schedule a call to understand the requirement in detail and then proceed with the configuration of the same in the system accordingly. We will keep you posted on the schedule for a call to discuss this. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, Kindly schedule the call at the earliest. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72B9D.9A43BF70] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Gowtham, Kindly schedule the call at the earliest. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72B9D.9A43BF70] , Hi Shweta, Tried reaching you to discuss this and configure it accordingly. Seems you are busy with another call. Request you to please reach me once you are available for the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Shweta, We have guided over MSTeams call for credit policy configuration of OD and the same was done succesfully. Post which we executed the general credit for 2021-22 of 365 days for 1007 employees. For new joinees, hereafter credit will happen automatically on prorata basis. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Gowtham, Yes, OD configuration is done. We will wait till 15th April 2021 to check credit for new joinees. Post that you can close the ticket. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72BED.602E9CB0] , Hi Gowtham, Yes, OD configuration is done. We will wait till 15th April 2021 to check credit for new joinees. Post that you can close the ticket. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72BED.602E9CB0] , Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73207.1D7CFF90]
1,740
Hello Team, Below mentioned employees Salary slip income tax deduction amount vs Tax computation sheet is showing mismatch. Please check for all employees what is the reason for mismatch of Income tax deduction amount in Tax computation sheet. request you to please do the needful and resolve on ASAP. ECWHM02136 - Nishi Shah ECWHM01199 - Rohan Wajat
11,817
5
3
Closed
Humayu Tandurwala
Tax computation Generate not done hence old values are reflected
Product
Clarification
null
Tax
null
null
2021-04-05T21:13:19+05:30
2021-04-22T12:49:08+05:30
shanmugam.raja@eclinicalworks.com
shanmugam.raja@eclinicalworks.com
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11694, please note that tax computation amount for Mar-21 vs income tax deducted in salary slip amount  is showing mismatch for 387 employees., Hi Humayu Tandurwala, From the above description, we understood that the Income Tax mismatched in the salary register and TCS sheet. ​ We are checking for the same, we will keep you updated at the earliest through the ticket. ​ Regards Prakash, Hi Humayu Tandurwala, Based on the analysis "Tax Computation Generate" not done for the "ECW AHMEDABAD" pay group hence when you generate the TCS Sheet it shows old records. We have generated the same, please extract the TCS report its matching now. Regards Prakash kumar
1,741
Clearance activity mail doesnot get triggered to the activity owners.Please configure tthe same.
11,818
4
3
Resolved
Aishwarya KV
We have changed the number of days as 20 and checked. "Activity Clearance WorkFlow Pending Mail" is getting triggered to the mapped role fetching the the transactions pending 20 days before the relieving date of the employees. As discussed the notification cannot be set adhoc to the actor choosing in the employee clearance form.
Product
Configuration
null
Separation Management
null
null
2021-04-06T09:54:42+05:30
2021-04-21T10:12:26+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Hi Aishwarya KV, As we checked, we found the "Activity Clearance WorkFlow Pending Mail" was in inactive status. As discussed over the call we have made it as Active. Please check from your end and let us know. Regards, Veerapandian R, Hi, The mail was not triggered.  Please check. Regards Aishwarya, Hi, Please update. Regards Aishwarya, Hi, Please provide an update on the query on priority regards aishwarys, Hi Aishwarya KV, We have changed the number of days as 20 and checked. "Activity Clearance WorkFlow Pending Mail" is getting triggered to the mapped role fetching the the transactions pending 20 days before the relieving date of the employees. As discussed the notification cannot be set adhoc to the actor choosing in the employee clearance form. ​ ​ ​ Regards, Veerapandian R
1,742
We are unable to download the attendance report
11,820
5
4
Closed
Vidyasagar
no space in server
Product
Configuration
null
Absence, Time and Attendance
null
null
2021-04-06T10:29:14+05:30
2021-04-10T23:39:24+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post analysis yesterday we understood that there was no space in the C Drive on Primary Application server of APL and hence we were unable to generate the report. We have taken the connectivity yesterday and communicated over the call. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V
1,743
Hi, Please help us to reprocess the failed transaction present in EmpvM2802 account. Regards, Pinkiiy Raval
11,821
5
3
Closed
Vaishali Raut
first name is null
Product
Data Correction
null
Personal Data
null
null
2021-04-06T10:45:40+05:30
2021-04-16T11:24:16+05:30
pinkiiy.raval@medusind.com, vaishali.raut@medusind.com
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, As per the reported query, we understood that the transactions has moved to the Failed Transaction and it needs to be reprocessed. Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/391327480 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, When checking the reported query from our end, we found that,employee has submitted Employee Details form and the First Name is not mandatory however, the value must be available. Since the value was NULL, it moved to Failed Transaction. We have cleared the record now, kindly check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
1,744
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please refer below screen shot In which I am not able to update mobile no. of NBHC06091 ^ Eeli Durga Prasad. Please do the needful. [cid:image003.png@01D72AD8.6D136890] From: Supulaxmi Konar/NBHC/HR Sent: 06 April 2021 11:28 To: Manoj Kumar Tiwari/NBHC/HR Cc: ITSupport-Branch; support@nbhcindia.freshdesk.com; Vijay Kumar Kothuri/NBHC/Operations; 'Sri Mounika'; anima.saha@happay.in; Archana Guhagarkar/NBHC/HR; Harish Bhosale/NBHC/HR; External-Mani Babu/NBHC/Warehouse Management Subject: RE: FW: New WHS Mobile number - invalid mobile number displayed in HAPPAY Dear Manoj, Mentioned in trail mail, Cluster : RAJAHMUNDRY WHS Name : EELI DURGA PRASAD EMP ID : LDAP ID : eelip12042 Mobile No : 9494545512 Emp Code : NBHC06091 ^ Eeli Durga Prasad From: Manoj Kumar Tiwari/NBHC/HR Sent: 06 April 2021 11:26 To: Supulaxmi Konar/NBHC/HR; External-Mani Babu/NBHC/Warehouse Management Cc: ITSupport-Branch; support@nbhcindia.freshdesk.com; Vijay Kumar Kothuri/NBHC/Operations; 'Sri Mounika'; anima.saha@happay.in; Archana Guhagarkar/NBHC/HR; Harish Bhosale/NBHC/HR Subject: RE: FW: New WHS Mobile number - invalid mobile number displayed in HAPPAY Hi Supulaxmi, Please share mobile no. and employee code. From: Supulaxmi Konar/NBHC/HR Sent: 06 April 2021 11:25 To: External-Mani Babu/NBHC/Warehouse Management Cc: ITSupport-Branch; support@nbhcindia.freshdesk.com; Vijay Kumar Kothuri/NBHC/Operations; 'Sri Mounika'; anima.saha@happay.in; Archana Guhagarkar/NBHC/HR; Harish Bhosale/NBHC/HR; Manoj Kumar Tiwari/NBHC/HR Subject: RE: FW: New WHS Mobile number - invalid mobile number displayed in HAPPAY Looping in Manoj Tiwari From: Supulaxmi Konar/NBHC/HR Sent: 06 April 2021 11:24 To: External-Mani Babu/NBHC/Warehouse Management Cc: ITSupport-Branch; support@nbhcindia.freshdesk.com; Vijay Kumar Kothuri/NBHC/Operations; 'Sri Mounika'; anima.saha@happay.in; Archana Guhagarkar/NBHC/HR; Harish Bhosale/NBHC/HR Subject: RE: FW: New WHS Mobile number - invalid mobile number displayed in HAPPAY Dear Mani, Kindly update correct Contact No. in HRIS in Contact detail form. From: External-Mani Babu/NBHC/Warehouse Management Sent: 06 April 2021 11:16 To: Supulaxmi Konar/NBHC/HR Cc: ITSupport-Branch; support@nbhcindia.freshdesk.com; Vijay Kumar Kothuri/NBHC/Operations; 'Sri Mounika'; anima.saha@happay.in Subject: RE: FW: New WHS Mobile number - invalid mobile number displayed in HAPPAY Importance: High Dear Madam, As per the trail mail, kindly create account of below user in Happay Portal. Cluster : RAJAHMUNDRY WHS Name : EELI DURGA PRASAD EMP ID : LDAP ID : eelip12042 Mobile No : 9494545512 Regards, Godi Manibabu Cluster Coordinator Back Office - Operations Rajahmundry Cluster [cid:image005.png@01D72AD8.6D136890]National Bulk Handling Corporation Pvt. Ltd. Address: D.No.3-1001 (old), 104-7-410 (New), Nagi Reddy Nagar, BalajiPet, RAJAHMUNDRY, East Godavari District, Andhra Pradesh, Pin - 533101. Tel: +91-22-45101000 | Ext: XXXX | Mob: +91-7032826728 | Email: mani.babu@nbhcindia.com<mailto:mani.babu@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> From: Kunal Sinha [mailto:help@happay.in] Sent: Monday, April 05, 2021 7:46 PM To: mani.babu@nbhcindia.com Cc: itsupport-branch@nbhcindia.com; support@nbhcindia.freshdesk.com; vijaykumar.kothuri@nbhcindia.com; supulaxmi.konar@nbhcindia.com; anima.saha@happay.in Subject: Re: FW: New WHS Mobile number - invalid mobile number displayed in HAPPAY Hi Sir, Greetings from Happay! Sincerely apologize for the delay in response. This is to inform you that as we have checked and found that the account of the user is not yet created on the Happay portal, due to which the user is unable to login to his account and getting the error 'Invalid Mobile Number'. @Supulaxmi/Anima - Request you to please look into this and do the needful, as the user activation has to be created through integration. Kindly do let us know in case of any assistance required from our end. We will be happy to help. Kindly reply to this same email for better follow-ups. Thanks & Regards, Kunal Sinha Happay Support Team Ticket No: 1077198 * For enabling online transactions from employee portal: Login>Goto Cards & Wallets>Select 'Manage Cards'>Enable Online transaction. * For setting pin from employee portal: Login>Goto Cards & Wallets> Select 'Set Pin'. Please do not share your 16 digit card number, card expiry date or cvv number with anyone. Happay or its representative will never ask for these details. On Mon, 5 Apr at 4:34 PM , MANIBABU <mani.babu@nbhcindia.com<mailto:mani.babu@nbhcindia.com>> wrote: Dear Team, Please update the status for the ticket ID – 1077198. Regards, Godi Manibabu Cluster Coordinator Back Office - Operations Rajahmundry Cluster [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwOTA4NTgzMTEsImRvbWFpbiI6InZhdGVjaC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjQ5Njk5fQ.ZrMVnhWq9gTDtUXovzZqvxo94kpUeR5aaPXISCxovBc]National Bulk Handling Corporation Pvt. Ltd. Address: D.No.3-1001 (old), 104-7-410 (New), Nagi Reddy Nagar, BalajiPet, RAJAHMUNDRY, East Godavari District, Andhra Pradesh, Pin - 533101. Tel: +91-22-45101000 | Ext: XXXX | Mob: +91-7032826728 | Email: mani.babu@nbhcindia.com<mailto:mani.babu@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> From: HAPPAY [mailto:help@happay.in] Sent: Monday, April 05, 2021 11:06 AM To: mani.babu@nbhcindia.com<mailto:mani.babu@nbhcindia.com> Subject: We got it - FW: New WHS Mobile number - invalid mobile number displayed in HAPPAY Hi MANIBABU, Thanks so much for reaching out! This mail is just to let you know: We received your Ticket ID - 1077198 and will get back to you as early as possible. In the meantime, if you have general questions, check out our help section for walkthroughs and answers to FAQs. P.s. - Please expect a delayed response if it’s a holiday / non-working hours. Thank you for your patience! Sincerely, Happay Support Team 1077198:249699 Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications. 1077198:249699 Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,822
5
1
Closed
Manoj Tiwari
Backend Update.
Product
Data Correction
null
Employee Information
null
null
2021-04-06T11:31:54+05:30
2021-04-23T02:49:33+05:30
ask.adrenalin@myadrenalin.com, supulaxmi.konar@nbhcindia.com
ask.adrenalin@myadrenalin.com, supulaxmi.konar@nbhcindia.com
supulaxmi.konar@nbhcindia.com
null
null
Clarification
Hi Manoj, ​ We understand that you are unable to update mobile no. of Emp- NBHC06091. We will  check and update you on the status shortly ​ Regards, Judhistira.M, Hi Manoj, ​ As checked, duplicate records were updated for below Employee so we have done the clearance. Henceforth you will be able to update the mobile number. Please check and revert for further clarification. ​ Regards, Judhistira.M
1,745
Below mentioned employee workflow are not visible Rahul Bakshi Sandeep Tiwari Rohit Talware 
11,823
5
2
Closed
Madan Mohan
Suggested to use Forms raised by me
Product
Clarification
null
Claims & Reimbursement
null
null
2021-04-06T12:11:03+05:30
2021-04-28T11:48:14+05:30
sumithra.r@myadrenalin.com
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Team, This is our audit requirement hence request you to close asap before any escalation. FYI. Rgds, Madan , Hi Madan, Since these are input based workflow, view workflow information will not work as expected for the same. Request you to please use the "Forms raised by me" option to view the same. Please find below screenshot for your reference. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, Can you pl connect & explain because this is audit requirement. They wanted to check who had approved this expenses & when. Rgds, Madan , Hi Madan, As explained over call, for Claims(reported in this ticket in trial conversation) you can view the detailed information in the form "Forms raised by me". Screenshot available below for the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Gowtham, We are unable to view the workflow for said employee (raised under travel settlement), rest I am able to view, kindly confirm the reason for the same. [cid:image001.jpg@01D72BD7.E431A220] Thanks, Rgds, Madan , Hi Madan, The query was raised for workflow information of Claims requisition for an employee, we have guided for the same. For any other query related to other forms, request you to raise the same separately for tracking the concerns raised and solution given. Thanks for your understanding. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,746
22871 Employee code pertaining to Rohit Talware but in ERP system showed name Jasmine Ricky on same empl code.
11,824
5
3
Closed
Madan Mohan
Name incorrect in UAT.
Customization
Clarification
null
Customization
null
null
2021-04-06T12:14:04+05:30
2021-04-22T20:49:59+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11823, Hi Madan, We will check on the reported concern e-code being tagged to another employee name in the ERP system and keep you posted on the status. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Madan, We understood that by ERP system, you were referring to UAT application. As UAT application is subject to testing & other activities, please check internally if anyone has changed the name of employee via "Employee Details" for the wrong ecode. The name can be corrected again through "Employee Details" form. Since it is an UAT environment, it does not have any impact. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,747
 Hi Team, Ticket are reflecting as open in Roopa queue after this has been actioned by the respective person. Please check. Attached the snapshot for your reference. Regards, Banu Simon
11,825
5
2
Closed
Banu Simon
The query is escalated and went to roopa
Product
Clarification
null
Help Desk
null
null
2021-04-06T12:29:38+05:30
2021-04-22T15:48:18+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, As per the reported query, wee understood that the Help Desk Tickets are reflecting under Roopa's Login in system. We will check the ticket status and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Banu Simon, We would like to inform that, the query has not been actioned by the respective user so it has been escalated to the next level in system. Due to which, it is showing in Roopa's login as Open. Kindly check the same from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Banu Simon, We would like to inform that, the query has not been actioned by the respective user so it has been escalated to the next level in system. Due to which, it is showing in Roopa's login as Open. Kindly check the same from your end, please refer the same in Help Desk Transaction report. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
1,748
Please change the date of joining to 05-04-2021 for candidate Ankush Kumar. Screenshot attached for your kind reference
11,826
5
1
Closed
Pratap Singh
Clarification
Product
Data Correction
null
Employee Information
null
null
2021-04-06T12:55:36+05:30
2021-04-07T15:32:39+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, As per the request, we will change the date of joining to 05-04-2021 for candidate Ankush Kumar.  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, While checking in the Employment Details Form, the Employee - P3178 Ankush Kumar  DOJ is 05-Apr-2021. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,749
Hi, Prachi Redkar (3514) is unable to raise transfer in system for below mentioned employees. She is unable to get drop downs in "Action" field inspite of proper mapping in all the forms. Please check and help resolve. Her login details are as follows: Authentication: Active User ID: hoadl\prachi.redkar Password: Pass@2021 10062 Shoeb Shaikh 6280 Basudeva Gouda 8832 Rohan Surve
11,827
5
3
Closed
Rashmi Deshpande
Role mapping & Action reason role mapping gap
Product
Configuration
null
Transition Management
null
null
2021-04-06T13:05:04+05:30
2021-04-07T00:28:11+05:30
rashmi.deshpande@houseofanitadongre.com
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, As explained over, for the below 3 employees the login user(Prachi Redkar) is facilitating only for the roles "RECFAC" & "TALENTFAC".  Request you to please check the mapping for other roles which has access to Action reasons as per the "Action reason role mapping" configuration. Once this mapping is corrected, the user will get relevant options. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Yes, thanks Kh
1,750
Dear Madam, yesterday we have pulled back 2 employees resignations from spark and made them active. but those 2 employees details are not viewable in employee details report. please do the needful. EM ID: 108100 EM ID: 107639 Regards, Sowmya
11,828
5
3
Closed
Sowmya
We have corrected the below-reported employees' pay process status.
Product
Data Correction
null
Employee Information
null
null
2021-04-06T13:07:00+05:30
2021-04-22T14:50:25+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We will check the below-reported concern and update you shortly.  Regards, srujana.M, Hi Sowmya, We have corrected the below-reported employees' pay process status.   Request, you to check and revert for any further clarifications.  ​ Regards, Srujana.M
1,751
Dear Madam, employee payslip is not generated. while we are trying to generate the payslip we are facing an error that kindly select the employee. please do the needful EM ID; 107850
11,829
5
3
Closed
Sowmya
pay slip process has been done.
Product
Clarification
null
Payroll Wizar
null
null
2021-04-06T13:28:46+05:30
2021-04-22T14:50:25+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We will check the below-reported concern and update you shortly.  Regards, srujana.M, Hi Sowmya, We have generated the above-reported employee payslip by using the payslip process.   Request you to check in the letter viewer form and revert for any further clarifications. Regards, Srujana.M
1,752
Dear Madam, request you to please provide a report called deputation report. it is same like employee movement report but where the location of employee Dosent changes. Regards, Sowmya
11,830
5
3
Closed
Sowmya
we have created the i reporter "Employee Movement Deputation Report".
Product
Service Request
null
Employee Movement
null
null
2021-04-06T13:42:34+05:30
2021-04-22T21:55:22+05:30
null
null
null
null
null
Software Enhancement
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, ​We will check the below reported concern and update you shortly. Regards, Srujana.M, Hi Sowmya, As per your request, we have created the i reporter "Employee Movement Deputation Report". Please check and revert for any further clarifications.
1,753
The actual relieving date cannot be a Holiday. While raising or 1st level approval this validation was not thrown by the system. But the system is giving this validation during HR approval.
11,831
5
2
Closed
Pallavi Karekar
Clarification
Product
Clarification
null
Separation Management
null
null
2021-04-06T14:20:46+05:30
2021-04-21T14:49:19+05:30
null
null
null
null
null
Clarification
created_by: 2043020884409 time: 2021-04-06 08:50:46 UTC, Hi Pallavi, As explained over call, 6th Apr 2021 was declared as a Holiday recently. Hence the validation is now thrown by the system. As suggested, request you to change the date to 7th Apr 2021 and proceed with the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,754
hi, Please change date of joining of below employees: 29739  Devika J 17-02-2021 29740  Arpitha A 17-02-2021 29741  Sunil Kumar N 17-02-2021 29742  Mary Dafphine 17-02-2021 29743  Bhavana S V 17-02-2021
11,833
5
3
Closed
Aishwarya KV
As per the requirement we have updated the DOJ for the mentioned employees.
Product
Data Correction
null
Employee Movement
null
null
2021-04-06T15:05:26+05:30
2021-04-12T16:57:36+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you Regards, Veerapandian R, Hi Aishwarya KV, As per your requirement we have updated the DOJ for the mentioned employees. Please check from your end and let us know. ​ ​ Regards, Veerapandian R
1,755
Hi Team, we are unable to upload aadhar no for the the below mentioned employees as they are rehired Employee Code Aadhar No Old employee code AQ019164 379790195920 50008 AQ020669 913054080738 CB05992 Please help in updating the same Ansu Singh
11,834
5
3
Closed
Ansu Singh
aadhar mapped to inactive id
Product
Data Correction
null
Employee Information
null
null
2021-04-06T15:06:54+05:30
2021-04-07T15:09:05+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Team, Found few more cases facing the same issue Employee code Aadhar no Old code AQ019410 445801940510 31372 AQ020428 882730120220 CIPUN00150 MM018770 535593381787 MM013764 MM018812 731973405879 MM011341 MM019012 275176706386 MM018076, Hi Ansu Singh, As discussed, we understood that while upload the aadhar number for mentioned employees system showing error like 'Aadhar number already exists'. Please join the below session to check the same. https://fastsupport.gotoassist.com/452145434 Support key: 452145434  Thanks & Regards, Greeshma, Hi Ansu Singh, During the session, we have removed the aadhar number from inactive employee code now aadhar number uploaded successfully and the same confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma
1,756
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Adrenalin Team, Need your assistance to fix below cases by changing their Activity Clearance status to Completed which is currently assisgned as Not completed by reporting manager. This could not be changed from our end as these reporting manager are inactive in system now. Once Activity Clearance status is changed to Completed we can do the final closure of exit cases. Below is the list of the same. Kindly confirm once done. Employee ID Employee Name Activity Name Activity Owner Comments Due Date Status Activity Clearance Status 114465 Neeraj Kumar Lal Admin/Fin/IT Clearance Amit Dayal-103661 Activity Triggered by Schedular 28-Jun-2019 Approved NOT COMPLETED 114458 Amit Kumar Sinha Admin/Fin/IT Clearance Amit Dayal-103661 Activity Triggered by Schedular 18-Jun-2019 Approved NOT COMPLETED 116325 R L Devi Admin/Fin/IT Clearance Ashley Kennedy-100685 Activity Triggered by Schedular 21-Oct-2020 Approved NOT COMPLETED 115308 Sandeep Kushwaha Admin/Fin/IT Clearance Atul Sharma-101647 Activity Triggered by Schedular 30-Oct-2018 Approved NOT COMPLETED 116481 Ankit Khandelwal Admin/Fin/IT Clearance Gaurav Sharma-106064 Activity Triggered by Schedular 15-Mar-2019 Approved NOT COMPLETED 116780 Heena Ejaz Admin/Fin/IT Clearance Gurunath Mohan Salunke-105275 Activity Triggered by Schedular 06-Aug-2019 Approved NOT COMPLETED 116927 Vineet Pant Admin/Fin/IT Clearance Mahesh Rai-100266 Activity Triggered by Schedular 04-Jan-2020 Approved NOT COMPLETED 115593 Dushyant Giri Goswami Admin/Fin/IT Clearance Manish Kumar Jain-100478 Activity Triggered by Schedular 28-Feb-2019 Approved NOT COMPLETED 117074 Mukesh Ram Barai Admin/Fin/IT Clearance Pankaj Kumar-100293 Activity Triggered by Schedular 09-Oct-2019 Approved NOT COMPLETED 116608 Nitish Kumar Admin/Fin/IT Clearance Pankaj Kumar-100293 Activity Triggered by Schedular 02-Jul-2019 Approved NOT COMPLETED 116649 Anand Kumar Admin/Fin/IT Clearance Pankaj Kumar-100293 Activity Triggered by Schedular 10-Jul-2019 Approved NOT COMPLETED 116446 Amarjeet Patnaik Admin/Fin/IT Clearance Pramod Kumar Das-101037 Activity Triggered by Schedular 15-Dec-2018 Approved NOT COMPLETED 116992 Christina Luther Benny Kandi Admin/Fin/IT Clearance Prathima R-113108 Activity Triggered by Schedular 26-Jun-2019 Approved NOT COMPLETED 117170 Sashant puri goswami Admin/Fin/IT Clearance Raju Kumar Pandey-104736 Activity Triggered by Schedular 11-Dec-2019 Approved NOT COMPLETED 117019 Narayani Chandra Admin/Fin/IT Clearance Raju Kumar Pandey-104736 Activity Triggered by Schedular 13-Sep-2019 Approved NOT COMPLETED 116254 John Agimas Admin/Fin/IT Clearance S Bharathi-116462 Activity Triggered by Schedular 30-Apr-2019 Approved NOT COMPLETED 116891 Bagavathiraj Thangavel Admin/Fin/IT Clearance S Bharathi-116462 Activity Triggered by Schedular 30-Apr-2019 Approved NOT COMPLETED 116604 Karthick .v Admin/Fin/IT Clearance S Bharathi-116462 Activity Triggered by Schedular 09-Jan-2019 Approved NOT COMPLETED 116828 Vitthal Balaji Nagargoje Admin/Fin/IT Clearance Santosh Nagnath Kedari-107908 Activity Triggered by Schedular 27-Dec-2019 Approved NOT COMPLETED 116434 Sudip Dilip Gham Admin/Fin/IT Clearance Santosh Nagnath Kedari-107908 Activity Triggered by Schedular 11-Dec-2019 Approved NOT COMPLETED 116547 Tanaji Babasaheb Gaikwad Admin/Fin/IT Clearance Santosh Nagnath Kedari-107908 Activity Triggered by Schedular 05-Dec-2019 Approved NOT COMPLETED 114544 Shrikrishna Vijaykumar Joshi Admin/Fin/IT Clearance Santosh Nagnath Kedari-107908 Activity Triggered by Schedular 05-Oct-2019 Approved NOT COMPLETED 115955 Bapusaheb Manoher Arane Admin/Fin/IT Clearance Santosh Nagnath Kedari-107908 Activity Triggered by Schedular 03-Oct-2019 Approved NOT COMPLETED 116546 Vidhya Pandurang Ingale Admin/Fin/IT Clearance Santosh Nagnath Kedari-107908 Activity Triggered by Schedular 30-Jul-2019 Approved NOT COMPLETED 116867 L H Ramdimawia Admin/Fin/IT Clearance Sarat Kundu-105790 Activity Triggered by Schedular 15-Jul-2019 Approved NOT COMPLETED 117415 Sureshkumar Selvakumar Admin/Fin/IT Clearance Sowmiya Durga Ravindraa-117391 Activity Triggered by Schedular 04-Jun-2020 Approved NOT COMPLETED 115843 Henry Lazar V Admin/Fin/IT Clearance Thousif Rafi-113101 Activity Triggered by Schedular 31-Oct-2018 Approved NOT COMPLETED 115663 Malaika Sharif Admin/Fin/IT Clearance Uttam Nana Yamgar-109942 Activity Triggered by Schedular 30-Nov-2018 Approved NOT COMPLETED 116274 Vinay Tyagi Admin/Fin/IT Clearance Vipin Saxena-104115 Activity Triggered by Schedular 21-Sep-2019 Approved NOT COMPLETED 115487 Ravindra kumar Jatav Admin/Fin/IT Clearance Vipin Saxena-104115 Activity Triggered by Schedular 17-Jan-2019 Approved NOT COMPLETED 116513 Anjali Sen IT Clearance Yogesh Uddhav Shinde-115433 Activity Triggered by Schedular 08-Feb-2019 Approved NOT COMPLETED Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,835
5
2
Closed
Pallavi Karekar
Service request
Product
Service Request
null
Separation Management
null
null
2021-04-06T15:24:31+05:30
2021-04-21T16:49:21+05:30
ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com
ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com
vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com
null
null
Service Request
Hi Pallavi, As requested, we have changed the status of activities as "Completed" from the back end as the activity owners are now inactive in the system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,757
Dear Gowtham, As discussed, please find attached exit report pulled from system now and want to capture the Acutal Relieving date which should be in align with the LWD date triggered by system via mail. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrsupport south Sent: 06 April 2021 14:39 To: Hr Fnf Cc: Vishal Mulgaonkar; Kavita Kamath; Abhijeet Wagle; Hrsupport North Subject: RE: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Dear Mam, PFA Exit Report The report spooled from system is Employee Status Report 2338 We consider the LWD by Manager- Column R while preparing active headcount Best Regards Charmaine Mendonca HR - Operations T : (+91) 022 – 23029200 Extn: 9037 M: (+91) 9137533380| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hr Fnf Sent: Tuesday, April 6, 2021 2:20 PM To: hrsupport south; Hrsupport North Cc: Vishal Mulgaonkar; Kavita Kamath; Abhijeet Wagle Subject: RE: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Dear Team, Please share the exact report name that you pull from the system and share it the Adrenalin team. They would further change it capture only Actual Relieving date to be relected in report. Kindly share it on immedite basis to resolve the same. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrsupport south Sent: 06 April 2021 09:34 To: Hr Fnf Cc: Vishal Mulgaonkar; Hrsupport North; Kavita Kamath Subject: RE: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Hi, Please get the last working date for below employee resolved as its still reflecting as 31-Mar-21 117204-Akhil Raj Best Regards Charmaine Mendonca HR - Operations T : (+91) 022 – 23029200 Extn: 9037 M: (+91) 9137533380| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrsupport south Sent: Monday, April 5, 2021 2:12 PM To: Hr Fnf Cc: Vishal Mulgaonkar; Hrsupport North; Kavita Kamath; Suresh BKumar Subject: RE: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Dear Mam, Please check, its reflecting as 31st Mar’21 please get it resolved Best Regards Charmaine Mendonca HR - Operations T : (+91) 022 – 23029200 Extn: 9037 M: (+91) 9137533380| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hr Fnf Sent: Monday, April 5, 2021 2:03 PM To: hrsupport south Cc: Vishal Mulgaonkar; Hrsupport North; Kavita Kamath; Suresh BKumar Subject: RE: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Hi, Please check the exit report and if found discrepancy please raise the ticket to fix it a prevent manual updation. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Suresh BKumar Sent: 03 April 2021 09:24 To: Hr Fnf Cc: Vishal Mulgaonkar; hrsupport south; Hrsupport North; Kavita Kamath Subject: RE: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Dear HR , Last working date will be on 01-05-2021 . Please do the needful SURESH KUMAR B TERRITORY MANAGER – BANCA M: (+91) 9847006007 | www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hr Fnf Sent: 02 April 2021 16:47 To: Suresh BKumar Cc: Vishal Mulgaonkar; hrsupport south; Hrsupport North; Kavita Kamath Subject: FW: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Dear Sir, Need your assistance to capture actual last working day as system is throwing two different dates in attached file report and mail trigger. As per mail trigger received below from system, LWD is 1 May 21 As per exit report from system, LWD is 31 Mar 21. Please assist on immediate basis. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrsupport south Sent: 02 April 2021 14:35 To: Hr Fnf Cc: Vishal Mulgaonkar; Kavita Kamath; Hrsupport North; riskcheck Subject: RE: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Dear Mam, Please note as per below triggered mail LWD is 1-May-21 But as per attached Exit sheet it is 31-MAR-21 Please advice on the same In the meanwhile im keeping the lwd has blank in Active HC Best Regards Charmaine Mendonca HR - Operations T : (+91) 022 – 23029200 Extn: 9037 M: (+91) 9137533380| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrconnect Sent: Thursday, April 1, 2021 10:38 PM To: seperation Subject: Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved. Importance: High Record Resignation of Akhil Raj Raised on 01-Apr-2021 22:37 has been Approved By Suresh Kumar B - 106776 Below are the details of employee for ready reference Details: Emp Id: 117204 Emp Name: Akhil Raj Mail Id: Akhil.Raj@idbifederal.com<mailto:Akhil.Raj@idbifederal.com> Designation: Senior Relationship Manager (Level 2) Grade: 2 Location: Kollam Separation Type:RESIGNATION Resignation Reason: RESIGNATION Resignation Letter Date:28-Mar-2021 Remarks:He got another job at SBI General Insurance Company Actual Reliving Date : 01-May-2021 Notice Period Treatment: Notice Period Short fall : -5 Approver Comments: He got another job at SBI General Insurance Company Note:- Please get your leaves and attendance approved by your reporting manager before your last working day, else the same will be considered as Leave without pay in the Full and Final settlement calculation. https://hrconnect.ageasfederal.com/adrenalin/ This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither Ageas Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither Ageas Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects. <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
11,836
5
2
Closed
Pallavi Karekar
Customized report logic altered
Customization
Patch Deployment
null
Separation
null
null
2021-04-06T15:33:46+05:30
2021-04-21T17:49:48+05:30
null
null
null
null
null
Change Request
Hi Pallavi, As requested, we have changed the logic of the report "Employee Status Report 2238" to fetch the Relieving date value in the column "Accepted LWD by Manager" instead of the Last working date. We have checked for 117204 and the date is now reflecting as 01-May-2021 as expected. Please check and confirm once from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,758
Dear Team, We are downloading the promotions letters, in that letters Med_Allowances component not showing, need to create new bookmark, plz check.  Regards Mahendra
11,838
5
3
Closed
Madhu sudhan reddy
Med_sal is added in FN_DOC_MOVEMENT_AMPL
Product
Data Correction
null
Setup HRMS
null
null
2021-04-06T15:50:26+05:30
2021-04-17T16:40:04+05:30
mahendra.y@automotiveml.com
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.68 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, Please join the below session link to check the feasibility of adding new bookmarks in promotion letter. https://fastsupport.gotoassist.com/387622377 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, As discussed over the phone, all the salary components has been added adhoc for AMPL Promotion Letter. So we have created the new function in system and added the MED_SAL component in system. If the value is available then the amount will reflect. If the value is not available, the amount will be blank. We have generated the letter for one employee and it is reflecting. The same has been confirmed from your end. FUNCTION NAME for internal Reference :  FN_DOC_MOVEMENT_AMPL Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Issue Resolved Regards Mahendra
1,759
Dear Concern, There is an issue in Location master where we are unable to update Default PT Location in Location Master. Whenever we are updating the same its showing submit successfully but after reset Location Master showing Blank / Null Value. Also in case of new code created PT Location showing blank in employee “Employment Data Change - Additional Fields”. Please look into the error and do the needful correction.
11,839
5
3
Closed
Yogesh Gupta
ADL_2009_17920
Product
Patch Deployment
null
Setup Adrenalin
null
null
2021-04-06T15:52:29+05:30
2021-04-28T17:50:38+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yogesh Gupta, From the description, we understood that you are facing error in the PT location data update, hence we required server connection to check on the query, we are sharing the session link over the mail, please check and join the same. Thanks & Regards,  Mohamed Moosa A, Hi Yogesh Gupta, For the reported PT location query, we have deployed the Patch(ADL_2009_17920) in the live environment, post that the PT location is updating fine in the Location Master form. Please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A, Now working fine and issue resolved.
1,760
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, One employee 890882-UTTAM KUMAR had pulled back his resignation. But his record is still there in resignation ireport. Please resolve. Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D72B03.6F1FA4C0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,840
5
1
Closed
Sonali
null
Product
Clarification
null
Separation Management
null
null
2021-04-06T16:39:57+05:30
2021-04-22T08:50:41+05:30
ask.adrenalin@myadrenalin.com
null
null
null
null
Clarification
Hi Sonali, As per confirmation based, The below issue has been resolved, If any clarification in this ticket please let me know. Thanks and Regards Vijayakumar k
1,761
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Jaykalyani, Harsha (Service_Provider) would like to recall the message, "Resignation Issue of Uttam Kumar". This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,841
5
1
Closed
Sonali
null
Product
Clarification
null
Separation Management
null
null
2021-04-06T16:40:22+05:30
2021-04-22T08:50:42+05:30
ask.adrenalin@myadrenalin.com
null
null
null
null
Clarification
Hi, Please close this ticket. Issue has been resolved. Regards Harsha J , Hi Sonali, As per your confirmation based, The below issue has been resolved, Now we have changed the status has "Pending customer", Further if any clarification please let me know. Thanks and Regards Vijayakumar k, resolved
1,762
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] [cid:image001.png@01D72B07.350C1A30][cid:image002.jpg@01D72B07.350C1A30] Fax no we need to change it to Work email id 2nd and we also want this to be added in the last working days notification. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image003.gif@01D72B07.350C1A30] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,842
5
3
Closed
Rishi Ranka
Dynamic Field Creation
Product
Service Request
null
Time & Attendance Management
null
null
2021-04-06T17:07:02+05:30
2021-05-19T15:49:44+05:30
prachi.p@myadrenalin.com, revati.mundra@myadrenalin.com, ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, aamir.gazi@myadrenalin.com
prachi.p@myadrenalin.com, revati.mundra@myadrenalin.com, ask.adrenalin@myadrenalin.com, aamir.gazi@myadrenalin.com
null
null
null
Change Request
Hi Rishi Ranka, As reported query says, contact details field name has to be modified in the application, hence we will get connect over the call and understand the same and proceed further for solution. ​ Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Ok you can send me the link after half an hour. I will join. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72BB6.DB1F9000] , Hi Rishi Ranka, We will get connect by tomorrow morning to look on the below reported query. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Rishi Ranka, Please be informed,we have created a Dynamic Field in Contact Details form to enter the Workemail address of employees as an secondary option as already one field is available to enter the same,however we do not have the feasibility to provide an option for Data Upload for Dynamic Field. ​ We checked for another option if there were any Text Fields that is not utilized in Employee Creation Form that can be renamed and can be used for Data Upload as well ,but the Text Fields are already used for other purposes. ​ Number Fields cannot be used as Text fields as they have character Limitations. Work Email Id will have to be manually updated for the employees using Dynamic Fields. ​ Regards Wasim, Hi Prachi, Please refer to the below email Wasim has added a dynamic filed in the contact details form as work email id 2, because there are lot of employees who are having two official email ids and they are using both of them. We need to have an upload option to update their 2nd email id in the dynamic field and we also need to map it in the LWD email which is a customized one. This is a current development and we need to get it done in the system, I had even raised this concern in the management review call as well. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72FCA.7C0A2D60] , Hi Rishi, As discussed below will get considered as additional requirement in delivered customization. Kindly confirm if you want to do customization, we can take requirement and forward the same to customization team. Thanks & Regards, Prachi P. [cid:image001.png@01D67F82.D6C26B30] Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com<http://www.myadrenalin.com/> , Hi Prachi, We have already done the customization for the below we just want to add one bookmark in the mail content builder. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7354E.778D0210] , Hi Prachi, Please let me know by when can this be sorted. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Wasim, Please let we have around 300 employees and we want to update the work email id 2 for them in the dynamic field created in the contact details form how can we do that. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, Please be informed, this was informed earlier as well,we do not have the option to upload Work Email Id 2 in contact details form using any data upload Template, we can only update each employees Work Email Id 2 individually. ​ Regards Wasim, Thank you Wasim I have had discussion with Prachi and she mentioned she would help us to update it from backend. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099
1,763
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please update. Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> From: Deepak Kumar Sent: 05 April 2021 18:11 To: 'ask.adrenalin@myadrenalin.com'; 'Mohamed Moosa A' Cc: Jatinder Kumar Sharma Subject: Issue in permanent address Dear Moosa, There is issue in permanent address while current and permanent address both are same but in permanent address only 1st line of the address is reflecting in our E-Dump PFA few sample for your reference Request you pls check and do the needful. Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,843
5
3
Closed
Deepak Kumar
EREC_TA_CAN_DATA_MOVEMENT Code changes to update the dynamic contact details column from candidate to employee
Customization
Patch Deployment
null
Employee Information
null
null
2021-04-06T17:56:18+05:30
2021-05-19T12:49:19+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com, kr.deepak@religare.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com, kr.deepak@religare.com
sharma.jatinder@religare.com
null
null
Software Problem
Hi Deepak Kumar, For the reported address query, we are analyzing on the data, we will update you the status on the ticket 11811 Thanks & Regards,  Mohamed Moosa A, Hi Team, still address issue is not resolved request you please do the needful *Thanks & Regards**,* *Deepak Kumar* *Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792696 | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork On Mon, Apr 12, 2021 at 9:48 AM Adrenalin eSystems LTD < myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Deepak Kumar, > > > Reminder for the Ticket ID [11843] which has status as Pending Customer. > Please let us know your feedback on the same. > > > Regards, > > Adrenalin Support > > 11843:1025874 > , Hi Deepak Kumar, ​ ​T​he Candidate to Employee Contact details issue has been rectified now with the code level corrections as well as we have updated the existing cases through the database. Please check and share us your feedback.  ​ Int Ref : EREC_TA_CAN_DATA_MOVEMENT Thanks & Regards,  Mohamed Moosa A, Thanks Moosa it reflecting fine now. *Thanks & Regards**,* *Deepak Kumar* *Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792696 | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork On Tue, May 4, 2021 at 12:35 PM Mohamed Moosa A < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Deepak Kumar, > ​ > ​T​he Candidate to Employee Contact details issue has been rectified now > with the code level corrections as well as we have updated the existing > cases through the database. Please check and share us your feedback. > ​ > Int Ref : EREC_TA_CAN_DATA_MOVEMENT > > > > > *Thanks & Regards,* > *Mohamed Moosa A* > > , Hi Deepak, Please observe for the next 1 month new joiners and let me know. , ok. *Thanks & Regards**,* *Deepak Kumar* *Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792696 | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork On Tue, May 4, 2021 at 12:48 PM Jatinder Kumar Sharma < sharma.jatinder@religare.com> wrote: > Hi Deepak, > > Please observe for the next 1 month new joiners and let me know. > > On Tue, May 4, 2021 at 12:44 PM Deepak Kumar <kr.deepak@religare.com> > wrote: > >> Thanks Moosa it reflecting fine now. >> >> *Thanks & Regards**,* >> >> >> >> *Deepak Kumar* >> >> *Human Resources* >> >> Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, >> Noida-201301 >> *T*: +91 0120 6792696 | http://www.religareonline.com >> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | >> Teamwork >> >> >> On Tue, May 4, 2021 at 12:35 PM Mohamed Moosa A < >> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: >> >>> Hi Deepak Kumar, >>> ​ >>> ​T​he Candidate to Employee Contact details issue has been rectified >>> now with the code level corrections as well as we have updated the existing >>> cases through the database. Please check and share us your feedback. >>> ​ >>> Int Ref : EREC_TA_CAN_DATA_MOVEMENT >>> >>> >>> >>> >>> *Thanks & Regards,* >>> *Mohamed Moosa A* >>> >>> On Mon, 12 Apr at 4:06 PM , Deepak Kumar <kr.deepak@religare.com> >>> wrote: >>> Hi Team, >>> >>> still address issue is not resolved request you please do the needful >>> >>> *Thanks & Regards**,* >>> >>> *Deepak Kumar* >>> *Human Resources* >>> Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, >>> Noida-201301 >>> *T*: +91 0120 6792696 | http://www.religareonline.com >>> Values that steer us ahead: Passion | Innovation | Ambition | Diligence >>> | Teamwork >>> >>> >>> On Mon, Apr 12, 2021 at 9:48 AM Adrenalin eSystems LTD < >>> myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: >>> >>>> Dear Deepak Kumar, >>>> >>>> Reminder for the Ticket ID [11843] which has status as Pending >>>> Customer. Please let us know your feedback on the same. >>>> >>>> Regards, >>>> Adrenalin Support >>>> >>>> 11843:1025874 >>> >> > > -- > > Thanks & Regards, > > > > *Jatinder Kumar Sharma* > *Deputy Manager - Human Resources* > Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, > Noida-201301 > *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com > Values that steer us ahead: Passion | Innovation | Ambition | Diligence | > Teamwork >
1,764
Dear Madam, Below two Staffs CGT Advance updated in Spark clearance but not reflected in F&F sheet. Pls find attached both staffs Spark clearance screen shot for reference. EM ID: 93302,94354 Regards, Sowmya
11,844
5
3
Closed
Sowmya
Amount has been recovered in the month of FEB payroll.
Product
Clarification
null
Pay process
null
null
2021-04-06T18:10:58+05:30
2021-04-22T17:49:38+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, ​ We will check the below-reported concern and update you shortly. ​Regards, Srujana.M, Hi Sowmya, We have checked, below reported employees amount has been recovered in the month of FEB 2021 payroll.  ​ Request you to check and revert for any furhter clarifications. Regards, Srujana.M
1,765
Unable to add users - All Adrenalin users Life Cycle - Admin. However the current count showing ZERO still system is not allowing us to add any user by saying.. Maximum limit reached.
11,845
5
3
Closed
Priyanshi Bhattacharya
As we checked, The admin count for the lifecycle is 5. Currently more than five admins have been mapped to the module. Hence the system is not allowing to add employees to the group.
Product
Clarification
null
Workflow
null
null
2021-04-06T18:17:34+05:30
2021-05-01T16:48:33+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Priyanshi Bhattacharya, From the attached screenshot we found that that the license count has exceeded. If any inactive user is mapped to the concerned module. Remove the inactive user and add the new user. ​ ​ Regards, Veerapandian R, Please note that the count for that module is ZERO , still I am getting the same message. Regards Priyanshi , Any update on this..?????, Hi Priyanshi Bhattacharya, Please join on the below given session link ​ https://fastsupport.gotoassist.com/285895123 ​ ​ Regards, Veerapandian R, Hi Priyanshi Bhattacharya, As we checked, The admin count for the lifecycle is 5.  Currently more than five admins have been mapped to the module. Hence the system is not allowing to add employees to the group. ​ ​ Regards, Veerapandian R
1,766
Hi, Please update Brand for attached list of Inactive cases. Thanks, Rashmi
11,846
5
3
Closed
Rashmi Deshpande
Service request
Product
Service Request
null
Employee Information
null
null
2021-04-06T18:29:38+05:30
2021-04-07T00:13:30+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, As requested, we have updated the values for the Brand(Business Relationship) field via the backend for a shared list of inactive employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , -----
1,767
Dear madam, employee has raised his attendance befor 26th March and got it approved. but still employees has received 9 LOPs please do the needful. E ID: 82332. Regards, Sowmya
11,847
5
3
Closed
Sowmya
Duplicate tickets
Product
Data Correction
null
Pay process
null
null
2021-04-06T19:08:51+05:30
2021-04-24T15:49:15+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, ​We will check the below reported concern and update you shortly. Regards, Srujana.M, Hi Sowmya, As discussed over the below-reproed concern is the issue in the product. We will check with the product team and confirm. Regards, Srujana.M, Hi Sowmya, As discussed over the call, the below reported concern has been raised in cSP. Hence we are updating this ticket status as resloved. We will update the status in the CSP ticket. Also, the same has been confirmed,. Regards, ​Srujana.M
1,768
Dear Iswarya, Please check as few JO's are reflecting 200% weightage. Please remove those JO's and share us list for re-uploading. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
11,848
5
1
Closed
Palak sodhi
Data correction
Product
Data Correction
null
Goal Management
null
null
2021-04-06T19:44:05+05:30
2021-04-22T10:49:35+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Palak sodhi, As per the request, there are around 50 employees have  200% weightage  and we have deleted the Goals for all the Employees. Please check the attached employee list those goals are deleted having more than 100 % weightage. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Attachment is missing. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, Shared through Mail. Pleas check  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,769
Dear Team, When we creating code it will not go for approval. Please check and resolved on priority with RCA. Below are the sample codes, which are not get approved. Employee Id Employee Name C186692 Nalathoti Syam Babu C186698 Karthick C186679 Vijayakumar Madhavan C186690 B Madhuri C186687 Mardhalam Nagesh C186691 Sathish Kumar Bonangi C186678 Pranaya Shitole C186688 M M Vijay C186689 Chintala Siva Narayana Babu C186693 Bharathi Alipapa C186694 L Sivaguru C186695 Lakshmipathi C C186696 Nareshkumar N C186697 Selvi Ramasubramanian     Thanks & Regards,
11,849
5
3
Closed
Venkatesh
Records might be cleared from the queue hence causing this
Product
Clarification
null
Employee Information
null
null
2021-04-06T20:06:04+05:30
2021-06-10T17:50:16+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and check on the below query. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, As per our session, it seems to be an issue since the employee created without workflow or not. We will check the same internally and confirm post analysis. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, We will have a call and connection to check on this tomorrow. Please confirm your availability. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, As checked, the employees created by is done by Employee : D1549 is showing from the back end. Also if she faces the same in future please let us know to check and resolve the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
1,770
Dear Team, Cannot able to do leave cancellation for Feb month for C183755.
11,850
5
2
Closed
Venkatesh
Leave cancel days modified
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-04-06T20:15:25+05:30
2021-04-27T15:48:25+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11849, Hi Venkatesh, We will check and clear the below issue of leave cancellation form not showing for the employee. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, As checked, the Leave cancel days ​was 60 hence not able to cancel the leave raised on Feb 2 & 3. So we have modified the days to 80 and requested the leave cancellation now. And configuration retained to 60days again. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
1,771
Hi Team employee left on 26th March , after processing settlement if check the TCS still showing last year income please check  EMP ID :1835
11,851
5
3
Closed
Shreyas Shridhar
we have found that without changing the financial year you have run the Settlement entry for this employee hence the negative values have not appeared in the TAX Computation sheet. We have removed the data from this table then it is started working PA_GP_TAXABLE_SALARY_DET
Product
Service Request
null
Salary
null
null
2021-04-06T20:23:49+05:30
2021-04-27T16:34:38+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, also please check Total PT deduction under sec 10 , it is showing 2500, Hi Shreyas Shridhar, From the above description, we understood that the settlement employee showing last year's income in the TCS sheet. ​ We are working on the same, we will keep you updated at the earliest through the ticket. ​ Regards Prakash, Hi Shreyas Shridhar, As discussed the new Financial year patch not yet deployed due to that last year data has been reflected. ​ Please raise a ticket for new financial year patch deployment, first we will deploy then start do the settlement entry.   ​Regards Prakash, we will update you, we will update you in 2 days, Hi Shreyas Shridhar, Please raise a new ticket for Financial year patch deployment. ​Regards Prakash, Hi componentwise breakup is not reflecting now in TCS for same employee directly gross salary total is reflecting also LTA exemption value showing in negative , Hi Shreyas Shridhar, Please do the pay process for active employees and share the feedback based on that we will proceed. ​ Regards Prakash, Hi did the same for 1 active employee . component wise breakup is showing for him, emp id 1697, Hi Shreyas Shridhar, ​ Based on the analysis we have found that without changing the financial year you have run the Settlement entry for this employee hence the negative values have not appeared in the TAX Computation sheet. We have rectified the same, please download the TCS sheet through the "TAX Computation" form. ​ Regards Prakash, Hi. Still LTA exemption is coming in negative value ,please check ., Hi , Any Update ?, Hi Shreyas Shridhar, We have resolved the issue. Please generate the Tax computation sheet for the given employee. ​ Regards Prakash
1,772
The below employee weekly off need to be updated from Mar 29, 2021 as the changes has been updated on Apr 06, 2021: 1. ECWBLR02189- weekly off should be Wed & Thu effective from Mar 29, 2021. 2. ECWBLR02111 - weekly off should be Wed & Thu effective from Mar 29, 2021
11,852
5
3
Closed
Shwetha R
Scheduler update
Product
Data Correction
null
Time & Attendance Management
null
null
2021-04-06T22:21:17+05:30
2021-04-22T20:50:00+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shwetha R, As reported query says weekly off needs to update in the calendar, hence we will get connect from our end and check the same and revert accordingly Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Shwetha R, We have executed the scheduler from the back end and same has been verified at our end. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
1,773
While creating new role nothing is displaying in Business unit and this is mandatory field. 
11,853
5
1
Closed
Supulaxmi Konar
Clarification.
Product
Clarification
null
Job Structure
null
null
2021-04-06T23:28:08+05:30
2021-04-22T10:49:35+05:30
null
null
null
null
null
Clarification
created_by: 2043097241383 time: 2021-04-06 17:58:08 UTC, Hi Supulaxmi, As guided over the call, Business unit is reflecting after selecting Group Company as Entity and NBHC Pvt Ltd. as Entity name. Regards, Judhistira.M
1,774
Hi, It has been observed since long that whenever we update Parent Department field in "Associate Movement" form, it gets selected and further forms gets submitted also for approval, however changes are always reflecting blank in approval's bucket. Due to this, approver has to reject it and we have to again raise the same request from movement form. Please check and resolve asap. Thanks, Rashmi D
11,854
5
3
Closed
Rashmi Deshpande
Consolidated patches deployed. Customer yet to confirm as there are currently no movements to be done.
Product
Patch Deployment
null
Transition Management
null
null
2021-04-07T00:42:31+05:30
2021-05-01T14:49:04+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, Please join below link, ​ https://us02web.zoom.us/j/83769169454?pwd=TWZOcXBSUFRTbGI1WFBtb1R4MUtNUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, As suggested, request you to please use the upload as of now.  We are checking on the simulated scenario internally and will come back with an update at the earliest. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, As discussed, once the other payroll is resolved, we will plan for the deployment of consolidated patches for HRMS, Mobile & Payroll at 7 PM tomorrow(15th Apr 2021). The downtime required will be 2 hours, considering the consolidation patches to be deployed which are released till now.  Post deployment, we will check on the reported scenario. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As informed, we have now deployed consolidation patches released in product till date. Would request you to please check if the reported concern still persists. Based on your feedback, we will assist you accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
1,775
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, With the permanent closure of our Delhi office M/s. GS Engineering & Construction Delhi Pvt. Ltd., we would like to disable / remove the following data appearing in Drop down menu while selecting any information in GSshare. This will avoid selecting wrong information while entering data of GS Mumbai employees: 1) Organization Structure 2) Position Number 3) Cost Centre 4) Business units 5) Shift Type 6) Pay Group 7) Any such data which is tagged as "GSD" Thanks and regards, Greta A. Fernandes Functional Manager | Principal Officer Human Resource GS E & C Mumbai Pvt. Ltd. 2nd floor, 'D' Wing, Jolly Board Tower, I Think Techno Campus, KanjurMarg (E) , Mumbai-400042. Desk : +91-22-4138 5229 Mobile : 9594548884 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,855
4
3
Resolved
Greta Fernandes
Please find below the respective master forms where you can navigate to and make the relevant master inactive. Request you to please do transfer/movement of existing employees to other masters (or) deactivate the employees if applicable before making the masters inactive as the system will not allow the same if the masters are tagged to any active employee. 1) Organization Structure - Business Unit 2) Position Number - Manage Positions 3) Cost Centre - Cost Center Master 4) Business units - Business Unit 5) Shift Type - Shift Master 6) Location - Location Master
Product
Clarification
null
Setup HRMS
null
null
2021-04-07T08:48:10+05:30
2021-04-09T18:47:29+05:30
ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com
ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com
suravi.luthra@gsenc.com
null
null
Clarification
Hi Greta, Please find below the respective master forms where you can navigate to and make the relevant master inactive. Request you to please do transfer/movement of existing employees to other masters (or) deactivate the employees if applicable before making the masters inactive as the system will not allow the same if the masters are tagged to any active employee. 1)     Organization Structure - Business Unit 2)     Position Number - Manage Positions      3)     Cost Centre - Cost Center Master 4)     Business units - Business Unit  5)     Shift Type - Shift Master 6)     Location - Location Master You can reach me on 9047106688/8072250167 for any clarifications/assistance while following the above given steps. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Greta Fernandes, As discussed,please follow the mentioned steps in the below to deactivate relevant Masters,for assistance on the same once you resume office on 14th please call me at 9962261263 ,will guide you further. Regards Wasim
1,776
Dear Iswarya, Please remove JO of below employees on urgent basis: Emp Code Emp Name (As Per UID) Date of Joining Designation Department Location / Branch State Aye1167 Harish Soni 11-Sep-17 Assistant Credit Manager Credit Bikaner Rajasthan Aye1560 Indra Kumar Singh 26-Mar-18 Manager Operations Head Office - Gurgaon Haryana Aye1674 Vishal Chaudhary 04-May-18 Assistant Manager IT Head Office - Gurgaon Haryana Aye2748 Sumit Kumar Semwal 31-Jan-19 Manager Collection Head Office - Gurgaon Haryana Aye2851 Sunil Kumar 25-Feb-19 Field Credit Officer Credit Bikaner Rajasthan Aye3082 Durgesh Kumar 29-Apr-19 Branch Credit Officer Credit Niwai Rajasthan Aye3321 Gaurav Sharma 03-Jun-19 Manager Audit & Vigilance Head Office - Gurgaon Haryana AYE4707 Parthiban R P 12-Dec-19 Manager Collection Erode Tamil Nadu AYE4733 Aman Yadav 17-Dec-19 Collection Officer Collection Meerut Uttar Pradesh AYE4810 SHREENIVASA 02-Jan-20 Branch Operations Officer Operations Raichur Karnataka AYE4871 Kapil kumar 16-Jan-20 Collection Officer Collection Haridwar Uttarakhand AYE4883 Avijit Roy 20-Jan-20 Assistant Vice President 1 Quality Head Office - Gurgaon Haryana AYE5079 VENKATESH D 02-Mar-20 Collection Officer Collection Salem Tamil Nadu AYE5133 Ashwani Kumar 16-Mar-20 Assistant Manager IT Head Office - Gurgaon Haryana AYE5191 Srinivas G 27-Jul-20 Collection Officer Collection Channapatna Karnataka dAYE5209 Vasudevan Narayanan 13-Aug-20 Collection Officer Collection Vellore Tamil Nadu AYE5241 Karun Sharma 31-Aug-20 Collection Officer Collection Modinagar Uttar Pradesh AYE5305 Santhosh Kumar Palanisami 22-Sep-20 Collection Officer Collection Salem Tamil Nadu Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
11,856
5
1
Closed
Palak sodhi
Data correction
Product
Data Correction
null
Goal Management
null
null
2021-04-07T09:08:21+05:30
2021-04-22T09:49:46+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Palak sodhi, As per the request, we have deleted all the below employees goals in the System. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,777
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi The account of employee 0006-Rajnish RamDas Bailoor has been locked. Kindly look into it. Regards Sonali Manager-HR From: Rajnish Bailoor <Rajnish.Bailoor@artfertilityclinics.com> Sent: 07 April 2021 08:44 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Account Locked Dear Sonali, I tried to login account still locked. Thanks Rajnish Get Outlook for Android<https://aka.ms/AAb9ysg> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,857
5
1
Closed
Sonali Srivastava
password updated
Product
Data Correction
null
Security
null
null
2021-04-07T09:19:56+05:30
2021-04-22T18:50:00+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Sonali Srivastava, As discussed over the call, have Updated the reported employee password as adnet1. Please do login and revert us in case of any clarification. ​ Thanks & Regards, Abirami K
1,778
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Pls check and confirm. 1- Current appraisal is in process, however if we want goals to be open for this FY 21-22. Is it possible? 2- If we open, any impact on current appraisal process? Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,858
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Calendar Setup
null
null
2021-04-07T09:33:35+05:30
2021-04-23T13:49:02+05:30
ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, shailender.verma@religare.com
ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, shailender.verma@religare.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, For the reported query, the GOAL process for the FY 21-22 can be opened while processing the FY 20-21 SELF APPRAISAL process. Once the FY 21-22 has been initiated , the Appraisal of FY 20-21 can be done by choosing the respective Appraisal calendar. ​ Please check and let us know for further clarifications. Thanks & Regards,  Mohamed Moosa A, hi moosa, pls call. On Wed, Apr 7, 2021 at 11:42 AM Mohamed Moosa A < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Jatinder Kumar Sharma, > > For the reported query, the GOAL process for the FY 21-22 can be opened > while processing the FY 20-21 SELF APPRAISAL process. Once the FY 21-22 has > been initiated , the Appraisal of FY 20-21 can be done by choosing the > respective Appraisal calendar. > ​ > Please check and let us know for further clarifications. > > > > *Thanks & Regards,* > *Mohamed Moosa A* > > On Wed, 7 Apr at 9:33 AM , Jatinder Kumar Sharma < > sharma.jatinder@religare.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Hi Moosa, > > Pls check and confirm. > > 1- Current appraisal is in process, however if we want goals to be > open for this FY 21-22. Is it possible? > 2- If we open, any impact on current appraisal process? > > Thanks & Regards, > > *Jatinder Kumar Sharma* > *Deputy Manager - Human Resources* > Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, > Noida-201301 > *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com > Values that steer us ahead: Passion | Innovation | Ambition | Diligence | > Teamwork > ------------------------------ > > Remain Updated on what’s New in Religare Broking > Follow us on our Social Handles > [image: Description: Description: Description: Description: Description: > Description: Description: Twitter] <http://goo.gl/jfwTnb> [image: > Description: Description: Description: Description: Description: > Description: Description: Facebook] <http://goo.gl/aFakQe> [image: > Description: Description: Description: Description: Description: > Description: Description: Linkdein] <http://goo.gl/YtYkL6> > > > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 11858:1025874 > , Hi Jatinder Kumar Sharma, As discussed with Alex, the GOAL process for the FY 21-22 can be opened while processing the FY 20-21 SELF APPRAISAL process. Once the FY 21-22 has been initiated , the Appraisal of FY 20-21 can be done by choosing the respective Appraisal calendar. ​ Please check and let us know for further clarifications. Thanks & Regards,  Mohamed Moosa A
1,779
Dear Team, Kindly provide UAT id & password of  20511, also provide iReport Access. 
11,859
5
3
Closed
Sandeep Jangid
clarification provided
Product
Clarification
null
Setup HRMS
null
null
2021-04-07T09:52:52+05:30
2021-04-07T15:00:59+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11748, Hi Sandeep Jangid, Based on your request regarding provide UAT id & password of  20511, also provide iReport Access.   ​ we will check and update you the same., Hi Sandeep Jangid, As we have discussed, Please do check with Tarun for the UAT related credentials and form access. ​ ​ Hence, we have closed this ticket from support level.
1,780
Dear Team, Kindly do the needful as per following points. 1. PMS allignment for Indirect/Corporate employees only.- RHrs need to be trained on tagging by Judhi Regards, Supulaxmi Konar Hr-Operation
11,861
5
3
Closed
Supulaxmi Konar
Training on how to do mappings
Product
Service Request
null
Performance Management
null
null
2021-04-07T10:36:20+05:30
2021-05-12T18:50:08+05:30
archana.guhagarkar@nbhcindia.com
archana.guhagarkar@nbhcindia.com
null
archana.guhagarkar@nbhcindia.com
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, ​ We will check and update you on the status shortly. ​ Regards, Judhistira.M, Hi Supulaxmi, ​ We will have a call with RHRs today and guide them to configure PMS alignment for Indirect/Corporate employees only. Regards, Judhistira.M, Hi Supulaxmi, ​ We called you to guide on configuration PMS alignment for Indirect/Corporate employee but did not get response. Please let us know the convenient time to connect on this. Regards, Judhistira.m, Hi Supulaxmi, ​ Please schedule a call with all RHRs today to guide on configuration PMS alignment for Indirect/Corporate employee ​ Regards, Judhistira.M ​, Hi Supulaxmi, Please find below process of employee creation and user group mapping to avoid license exceed error in Future. After doing employee creation, all newly created employees are adding to default user groups automatically. As checked, Payroll Management Self and Performance Alignment Self are in default user groups. As informed, you want only eligible employees to be part of these two groups so we have removed these two groups from default user groups. Henceforth, employees who should be part of Payroll Management - Self & Performance Alignment - Self need to be added manually. Please follow below steps to add employee into user group:  1.Please Navigate to User Group Mapping Form. 2.Please select the group name and click on Add then Employee Mapping tab will reflect. 3.Select Employee name from the drop-down of group name starts with field, enter employee name and populate. 4.Click on submit.   Please check and revert for further clarification. Regards, Judhistira.M, Please take a look at ticket #11861 raised by Supulaxmi Konar (supulaxmi.konar@nbhcindia.com)., Hi Judhi, As discussed we are not ok for below suggestion. This will add 1 more step for making employees eligible for payroll. Managers are unable to view salary slips of FTC employees now. Hi Gowtham, Please help us with better alternative. Such options are only adding to the list of activities while employee creations. Purpose of HRIS is avid manual intervention please. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Dear Archana, System is automated, there was no manual intervention required until now. However, due to different number of licenses for different modules, there is manual intervention required. We cannot bypass this or there is no alternative solution without manual intervention. In case, you do not want to take it up manually, only other way is to customize a process/scheduler to take care of this manual activity. It will involve customization. We are suggesting this only because you want to skip the manual step. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001] , Hi Jitendra, Please advise. Regards, Archana Guhagarkar Deputy Manager-HR HR Team
1,781
Dear Team, Kindly do the needful as per following. ESS & NON ESS config- this swill be done and guided by Judhi to all RHRS as well. Regards, Supulaxmi Konar Hr-Operation
11,862
5
3
Closed
Supulaxmi Konar
License count exceeded. Helped in identified and delete excess count from back end
Product
Service Request
null
Manage Employees
null
null
2021-04-07T10:41:24+05:30
2021-04-24T19:48:47+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, ​ We will check and update you on the status shortly. ​ Regards, Judhistira.M, Hi Supulaxmi, ​ We will have a call with RHRs today and guide them on ESS & NON ESS configuration. Regards, Judhistira.M, Hi Supulaxmi, ​ We called you to guide you on ESS and Non ESS Configure but did not get response. Please let us know the convenient time to connect on this. Regards, Judhistira.m, Hi Supulaxmi, Please schedule a call with all RHRs today to guide on ESS and Non ESS Configure. Regards, Judhistira.M, Hi Supulaxmi Konar, As discussed with Archana, Archana to share the list of employees eligible for ESS. We will remove the employees other than the shared list from Performance Alignment & Payroll module user groups. Please coordinate with Archana and share the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Supulaxmi,   We have removed the users other than the shared list from Performance Alignment & payroll group respectively.   And now the system is allowing to add admin user as expected. You can now go ahead and add the required admin user. ​ This is per mail communication which is attached for your reference.   Regards, Gowtham. N​​ Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,782
Dear Gowtham, We are getting error for movement of 111064 Atul Santosh Mapari , grade DT1. Options for Movement under Action * and action Reason* not showing. Mentions - "Internal System Error Contact your administrator" Please check and resolve. [cid:image001.png@01D72B9B.4C85A070] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
11,863
5
3
Closed
Vinay Singh
DOJ updated via back end by customer, earlier employment records are still available. Contract end date was earlier than his DOJ.
Product
Data Correction
null
Transition Management
null
null
2021-04-07T10:49:34+05:30
2021-04-22T15:48:19+05:30
gowtham.n@myadrenalin.com
null
gowtham.n@myadrenalin.com
null
null
Software Problem
Hi Vinay, Please join the below link, ​ https://us02web.zoom.us/j/88375107797?pwd=MjNicXRQdXlqUVVpeEpkcm5VRFdodz09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Vinay, As explained over the remote session, we found that the employee's DOJ has been changed via the back end there are employment records prior to that. In total similar 238 cases of DOJ change having employment records prior to their current DOJ. And for the reported case, the "Contract end date" of that employee is prior to his DOJ. There are 6 more similar cases. As of now, removal of the Contract end date will resolve the reported concern. However, it is not recommended to maintain employment records prior to DOJ. For such cases, it is recommended to create new ecodes with the new DOJ. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thanks for support it is done.
1,783
Initiation of PMS 2021-22. 
11,864
5
1
Closed
Minal Ambre
Configuration.
Product
Configuration
null
Performance Appraisal
null
null
2021-04-07T10:51:35+05:30
2021-04-22T11:49:18+05:30
null
null
null
null
null
Clarification
created_by: 2043097241383 time: 2021-04-07 05:21:35 UTC
1,784
Goal setting has not been initiated is showing for Emp-NBHC05802. 
11,865
5
1
Closed
Minal Ambre
Clarification.
Product
Clarification
null
Performance Management
null
null
2021-04-07T10:55:07+05:30
2021-04-22T11:49:18+05:30
null
null
null
null
null
Clarification
created_by: 2043097241383 time: 2021-04-07 05:25:07 UTC
1,785
Salary Hold/unhold Mail triggers to be sent to payroll team
11,866
5
1
Closed
Archana Guhagarkar
Salary hold process to be guided and implementted
Product
Service Request
null
Pay process
null
null
2021-04-07T10:59:35+05:30
2021-05-24T18:51:37+05:30
jitendra.chaturvedi@nbhcindia.com, supulaxmi.konar@nbhcindia.com, venkateswaran.c@myadrenalin.com
jitendra.chaturvedi@nbhcindia.com, supulaxmi.konar@nbhcindia.com, venkateswaran.c@myadrenalin.com
null
null
null
Service Request
created_by: 2043097241383 time: 2021-04-07 05:29:35 UTC, Hi Archana , We will check and configure mail for Salary Hold/unhold Mail. Regards, Judhistira.M, Hi Archana​, ​ We will configure mail for Salary Hold/unhold today and update you on the status. ​ Regards, Judhistira.M, Hi Archana, ​ We will configure the mail today and update you on the status. Regards, Judhistira.M, Hi Archana, ​ As informed, we can configure mail for Salalry hold option in employment data change-Additional Fields but if you want mails to be triggered only if value changes in Salalry hold then there is no option to configure. ​ We suggest you to use Salary hold form to hold salary as salary hold form access can be given to RHRs now. ​ Please check and confirm if you want to configure mail for employment data change-Additional Fields or use Salary hold. ​ Regards, Judhistira.M , Hi Judhi, Kindly hold this as of now as per my discussion with Jitendra. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Hi Archana, We are awaiting your update on this. Please update so that we can close this ticket logically.  ​ Regards, Judhistira.M, Hi Judhi, Kindly hold this as of now as per my discussion with Jitendra. We will work on more urgent requirements. We need to analyze in details regarding eth impact of implementing this. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Hi Archana, This ticket was raised a month ago (7th April 2021) and has been on hold for 25 days due to internal discussion from your end on the same to proceed with it. We are closing this ticket as there is no action to be done on the same as of now. ​ We would request you to please raise the request as a new ticket later whenever the point is taken up for discussion internally and finalized on the approach. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
1,786
Dear Gowtham, As discussed on Monday(05-Apr-2021) please suggest us the task option with the risk and task list for below activity. * Create new Data for about 250 Employee with new Emp Code and Date of Joining So that management can give us go ahead for activity which is having less risk. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
11,867
5
2
Closed
Vinay Singh
Service request
Product
Service Request
null
Transition Management
null
null
2021-04-07T10:59:50+05:30
2021-04-22T12:49:11+05:30
gowtham.n@myadrenalin.com
null
gowtham.n@myadrenalin.com
null
null
Service Request
Hi Vinay, As explained over call, below are the 2 approaches possible.  Keep the same employee codes active and change the DOJ alone in the system for all employees. Deactivate old codes and Create new codes and fill in all the details all over again. We will assist you with the approach chosen from your end.  Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,787
Hi, I am not able to do LOP upload for EE 22223, getting validation as "As Intervening Holidays/Weekly Off is Yes, leave has been already raised for the weekoff/holiday, cancel existing leave request and raise leave continuously while trying to insert". Siva and I have checked the configuration yesterday however, were not able to find out the root cause. Need your help in resolving above mentioned issue. PFA herewith upload file for your reference. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72B9F.06BA0E10] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. ***************************************************************************************************************************************************************************************************
11,868
5
2
Closed
Shweta Ghule Shankarrao
Dates were not considering properly, inserted via back end and closed
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-04-07T11:17:27+05:30
2021-04-07T14:43:41+05:30
ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com, sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com
ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com, sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com
sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com
null
null
Software Problem
Hi Shweta, PFB screenshot of error when giving the "To date" as 14-Mar-2021, as it is a weekly off. Request you to please give it as 12-Mar-2021 and the upload is a success. Screenshot given for your reference. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , I am on sick leave today (07 apr 2021). I will reply to your mails at the earliest possible. Please reach gowtham.n@myadrenalin.com for urgent queries. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Gowtham, Weekly OFF & PH to be counted as LOP. We want that LOP should reflect from 01st March 2021 to 14th March 2021. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72BA4.AD0C89F0] , Hi Shweta, However, the policy configured is as per the below screenshot. Only weekly offs & Holidays that are intervening is configured to be considered as leave. Weeklyoff's or Holiday's before and after leave dates are not configured to be considered as leaves. Please confirm if you want to change the policy is system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Yes, we have to change the configuration. If employee is on LOP for particular duration then all WOFFs & PHs falling during that duration will be treated as LOP. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72BA6.1C4DDF70] , Hi Shweta, As informed and confirmed from your end as well, LOP for 12 days has been uploaded and reflecting for the employee code 22223. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,788
Delete resignation reasons from reason master. 
11,869
5
3
Closed
Aishwarya KV
As discussed over the call we have been informed to close the ticket. You can raise a ticket if any changes needs to done. ​
Product
Clarification
null
Separation Management
null
null
2021-04-07T11:22:51+05:30
2021-05-11T17:53:37+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. ​ Regards, Veerapandian R, Hi, Please share the list of "rejected" resignations if possible. regards Aishwarya , Hi Aishwarya KV, We have taken the list of transactions as per your request and provided over the session. ​ ​ Regards, Veerapandian R, Hi Aishwarya KV, As discussed over the call we have been informed to close the ticket. You can raise a ticket if any changes needs to done. ​ ​ Regards, Veerapandian R
1,789
New Tax patch updation for Financial year 2021-2022
11,870
5
3
Closed
Divya N
FY Change Patch
Product
Patch Deployment
null
Tax
null
null
2021-04-07T11:50:13+05:30
2021-05-01T11:49:17+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, Below are prerequisites to complete the above-mentioned activity.   March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, March 2021 payroll is confirmed All the settlements are closed  Backup of both Application and database is taken Kindly update the Tax patch for Financial year 2021-2022, Hi Divya N, We would like to inform that the patches will be released in Next Week. Kindly allow us time. Once the patch is released, we will deploy the same in your environment. We regret for the inconvenience caused. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Kindly update the status of the ticket, , Hi Divya N, Please be informed, the patches will be released by this week. Kindly allow us sometimes, we will schedule the session once the patch got released. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, Please join the below session link. https://fastsupport.gotoassist.com/515289765 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, We have taken the session and deployed the FY 21-22 changes patches in system and also the date has been changed in Tax Declaration form. And also we have disabled the Proof Mode and enabled the Declaration Mode in system. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, After tax declaration by Employees we are getting error message Kindly check, Hi Divya N, We would like to inform that this tickets has been raised for tax declaration patch deployment which has been completed. For error message requesting you to raise it as a separate ticket because the RCA for each queries will be differ which we need to track in system. Thanks for understanding. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
1,790
We  are unable to figure out the appraisal Status of below employees. Employee ID Employee Name Date Of Joining / Re-Employed Grade Permitted Location Department Status Pending With Pending With 2671 MELJOE STEPHEN FERREIRA 05 Jun 1996 SMG4 - ENG Mumbai ENG NOT COMPLETED 2 System Issue 5201 PRANAB MUKHERJEE 01 Dec 1998 JM3 Kolkata ENG NOT COMPLETED 2 System Issue 4280 SIDDHARTHA SANKAR BOSE 01 Jan 1998 MM2 Kolkata FIN NOT COMPLETED 3 System Issue 7822 ALDRIN J RODRIGUES 17 Jul 2003 SM1 Mumbai OPS NOT COMPLETED 2 System Issue 17942 SARAVANA KUMAR R 24 Jun 2011 JM2 Chennai - HO PUR NOT COMPLETED 3 System Issue
11,871
5
3
Closed
Senthil kumar M S
transaction ailed while approval
Product
Clarification
null
Goal Management
null
null
2021-04-07T11:54:19+05:30
2021-04-22T13:48:51+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Senthil kumar M S,  We have taken session and working on the query.Please provide us some time we will let you know the status., Hi Senthil kumar M S, For these employees 17942   --25547             4280     --21394                           5201     --210                 Self​  Appraisal is got f​ailed while approval .We have now moved the transaction to pending to the concern approver . Also the remaining two employees 7822,2671 Self​ appraisal is already approved. Please ask the approver to re approve the Self  Appraisal forms and update us in case of clarification.
1,791
Hi, Please change BRAND of inactive employee from backend. Babar Khan (10649) Brand : GD
11,872
5
2
Closed
Rashmi Deshpande
null
Product
Service Request
null
Employee Information
null
null
2021-04-07T12:13:30+05:30
2021-04-09T11:58:00+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, As suggested by you, we will connect after 5 PM and update the Brand value for the inactive employee via the backend. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,792
Dear Team, we require clock in clock out report according to attach format, kindly check and update. 
11,873
5
4
Closed
Sandeep Jangid
Not feasible to modify the product report
Product
Service Request
null
Time & Attendance Management
null
null
2021-04-07T12:18:29+05:30
2021-04-07T15:08:51+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, ​As we have discussed over the call, we are unable to do any modification in the product clock in clock out report as per the attached format. Also, the attached format is not feasible to incorporate in the product.
1,793
Please provide the report of Loan as per below format Employee ID Employee Name DOJ Designation Location Region Advance Type Approved On Advance Amount No of EMI's Amount Recovered Balance Amount
11,874
5
4
Closed
Vidyasagar
view created and mis report name shared
Customization
Configuration
null
Loans
null
null
2021-04-07T13:06:03+05:30
2021-04-23T13:49:03+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Please add Employee Status also at the last (Active/Inactive), ​Dear Vidyasagar, We have taken the connectivity, we will verify if there are existing reports which we have designed earlier (or) create a view for the same and share the updates with you., Hi Vidyasagar, Request you to please verify the report namely "Salary Advance Details Report" in the application. We have added all the columns mentioned excluding "Balance & Recovered amount" since we were unable to capture the same using ireporter. ​ Request you to please verify the report. Thanks and Regards, Dhivya . V, Sequence of fields are like below 1.Location 2.Region & Below given fields are not found Amount Recovered Balance Amount, Hi Vidyasagar, As requested, we have modified the sequencing of the fields, please verify and let us know your feedback. As discussed over the call and mentioned over yesterday's report we have added all the columns mentioned excluding "Balance & Recovered amount" since we were unable to capture the same using ireporter. If the balance amount need to be extracted, request you to please use the MIS report namely "Loan Details Report"  . Thanks and Regards, Dhivya . V
1,794
Dear Iswarya, Please check and resolve below issue as 31 Out of 38 forms are reflecting on HRMS. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 From: Devarajulu V [mailto:devan.reddy@ayefin.com] Sent: 07 April 2021 11:00 To: palak.sodhi@ayefin.com Cc: Niraj.Kaushik <niraj.kaushik@ayefin.com>; Sukhwinder Singh <sukhwinder.singh@ayefin.com>; collection_south_managers@ayefin.com Subject: Self -Appraised forms are missing in HRMS Hi Palak, In south 38 self-appraisals are completed and got mail confirmation for all these 38 with completion status. HRMS is also showing 38 but only 31 forms are viewable rest 7 are missing as shown In the below screenshots. Pls look into it and resolve. Open the calendar popup. <https://hcm.myadrenalin.com/adrenalin/BatchApprovalForm.aspx> AYE4265 Shrishail Bidarakundi Branch Operations Gulbarga Collection Calendar 2020-2021 2021-Apr-06 15:37 AYE4511 Raghavendra Branch Operations Shahapur Collection Calendar 2020-2021 2021-Apr-05 19:29 AYE4295 Santhosh M Bhajantri Branch Operations Mudhol Distribution Calendar 2020-2021 2021-Apr-05 16:06 Aye4230 Sathish Manivannan Branch Operations Panruti Distribution Calendar 2020-2021 2021-Apr-05 14:12 AYE4232 Dhaneshwar Patil Branch Operations Gulbarga Collection Calendar 2020-2021 2021-Apr-05 13:52 AYE4556 Kiran Karthala Branch Operations Hyderabad Distribution Calendar 2020-2021 2021-Apr-05 13:12 Aye2840 Maibu G Branch Operations Mahbubnagar Distribution Calendar 2020-2021 2021-Apr-05 12:32 AYE4620 Subash S Branch Operations Ambur Distribution Calendar 2020-2021 2021-Apr-05 12:14 AYE4433 Vishwanath shivalingappa Biradar Branch Operations Gulbarga Collection Calendar 2020-2021 2021-Apr-05 12:10 AYE4468 NaveenKumar Subramaniyam Branch Operations Rasipuram Distribution Calendar 2020-2021 2021-Apr-05 11:59 AYE5181 Ratnam Susheel Branch Operations Warangal Collection Calendar 2020-2021 2021-Apr-05 11:55 Aye3487 Parashuram Maddayya ram Branch Operations Raichur Collection Calendar 2020-2021 2021-Apr-05 11:31 AYE4612 Maruthamanikandan M Branch Operations Erode Collection Calendar 2020-2021 2021-Apr-05 11:27 Aye2208 Suresh Chakkarapani Branch Operations Vellore Distribution Calendar 2020-2021 2021-Apr-05 11:17 Aye3564 Periasamy Subramani Branch Operations Edappadi Distribution Calendar 2020-2021 2021-Apr-05 10:59 Aye4119 Suresh Gajendiran Branch Operations Ambur Distribution Calendar 2020-2021 2021-Apr-05 10:31 AYE4629 Korlapati Yalamanda Rao Branch Operations Vijaywada Distribution Calendar 2020-2021 2021-Apr-05 09:31 Aye3477 Janagaraj O Branch Operations Madurai Collection Calendar 2020-2021 2021-Apr-03 11:20 Aye0565 Madhusudan P. Branch Operations Tumkur Collection Calendar 2020-2021 2021-Apr-02 15:41 Aye3842 Vigneshkumar B Branch Operations Ambur Collection Calendar 2020-2021 2021-Apr-02 15:06 AYE4453 Suresh Kurapati Branch Operations Guntur Collection Calendar 2020-2021 2021-Apr-02 14:45 Aye4024 Panniru Branch Operations CHIKMAGALUR Collection Calendar 2020-2021 2021-Apr-02 13:14 AYE4416 Harikrishna Golkonda Branch Operations Warangal Collection Calendar 2020-2021 2021-Apr-02 13:06 Aye3789 Jothi Stephen A Branch Operations Kanchipuram Collection Calendar 2020-2021 2021-Apr-02 12:39 Aye2378 Suresh Saravanan Branch Operations Kumbakonam Collection Calendar 2020-2021 2021-Apr-02 12:15 Aye1487 Vadivel Ellappan Branch Operations Hosur Collection Calendar 2020-2021 2021-Apr-02 11:48 Aye1460 R. Shankar Branch Operations Hosur Collection Calendar 2020-2021 2021-Apr-02 11:34 AYE4418 Thirupathi Dommeti Branch Operations Karimnagar Collection Calendar 2020-2021 2021-Apr-02 11:28 Aye3843 Sreekanth Reddy Veluru Branch Operations Nellore Collection Calendar 2020-2021 2021-Apr-02 10:12 Aye3285 Omkar Venkata Lakshman Gantasala Branch Operations Vijaywada Collection Calendar 2020-2021 2021-Apr-02 10:10 Aye2655 Tammisetty Adinarayana Branch Operations Guntur Collection Calendar 2020-2021 2021-Apr-01 18:01 Devan Reddy | Collection Head – South | Aye Finance (P) Ltd. Regional Office : 2023 ,2nd floor, 3rd B Cross, Sector ‘B’, Yelahanka New Town, Bangalore- 560 064, India Mob: +91 96069 82679 | devan.reddy@ayefin.com <mailto:devan.reddy@ayefin.com> | <http://www.ayefin.com/> www.ayefin.com -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
11,875
5
1
Closed
Palak sodhi
Data corrections
Product
Service Request
null
Performance Appraisal
null
null
2021-04-07T13:11:12+05:30
2021-04-22T16:50:26+05:30
ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com
ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com
vivek.raj@ayefin.com
null
null
Software Problem
Hi Palak sodhi, we will check the below 31 Out of 38 forms are reflecting on HRMS. Once resolved we will update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, ​The issue has been resolved. Please check the transactions in the Approvers -  AYE2708's queue and update us. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,795
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Satish Karlekar Sent: Wednesday, April 7, 2021 1:26 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Sumathi R <sumathi.r@godrejagrovet.com> Subject: issues in self assessment in Adrenalin Dear Gyanamayee I am not bale to see the MOP and the weightage is also different.Please find below the screenshot .My goal-sheet was updated after midyear review as I moved to Hoskote . [cid:image001.png@01D72BB1.34922E00] Regards Satish ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,876
5
2
Closed
Gyanamayee Swain
Customer confirmed that user is not facing issue now
Customization
Clarification
null
Performance Management
null
null
2021-04-07T13:35:15+05:30
2021-04-22T20:50:03+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Gyanamayee, We understood that you are currently in internal meetings. Request you to please call us to connect over remote session for reported concern. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Pls take control Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As confirmed by you over call, the reported concern is resolved for user now.  Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
1,796
Dear Iswarya, Please let us know in case of any JO weightage exceeds 100%. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
11,877
5
1
Closed
Palak sodhi
Data correction
Product
Service Request
null
Goal Management
null
null
2021-04-07T13:56:21+05:30
2021-04-24T17:49:50+05:30
ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com
ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com
vivek.raj@ayefin.com
null
null
Clarification
Hi Palak sodhi, As discussed over call, we will check at the backend and update you  in case of any JO weightage exceeds 100%. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, As discussed, there are no data with the case of any JO weightage exceeds 100%.  Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
1,797
Need Updated HRMS data
11,878
5
3
Closed
Gaurav Narang
Backend data extraction
Customization
Data Correction
null
Job Data
null
null
2021-04-07T14:35:21+05:30
2021-04-22T22:48:49+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gaurav Narang, We will check the reported query on HRMS data in existing connection and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Gaurav Narang, We have taken the connection and provdied you the  HRMS data. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
1,798
Dear team, Increment letter not coming, plz check. Regards Mahendra
11,879
5
3
Closed
Madhu sudhan reddy
Increment Letter is for CPT Module in system
Product
Clarification
null
Setup HRMS
null
null
2021-04-07T14:47:48+05:30
2021-04-09T16:02:09+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.68 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, Please provide us sometimes, we will schedule the call related to Increment Letter. We need some clarifications on the query to proceed further. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/496034709 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, We would like to inform that, the increment letter in Document Designer has been tagged for the CPT Module in system. Hence we suggested you to download the Data Change letter in system. For Increment, you have to do the CTC Upload in system and also Data Change should be done with the same effective date.  Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, As per your advise, need to use promotion letter for increments also, due to we uploaded data by using the Fixed data upload. Regards Mahendra, Hi Mahendra Y, As discussed, you have done the Salary Fixed upload in system which is now generating through Promotion Letter. If you want to generate the Increment Letter, you have to go with the CTC Upload and Data Change in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
1,799
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I From: Arlene Clarence Sent: Wednesday, April 7, 2021 2:47 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: FW: Probation Evaluation of Anil Bishoyi Raised on 2021-Apr-07 12:25 has been Approved. Importance: High Please check and revert…thanks dear. Arlene Clarence Prashant Vatkar’s Office [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I Cell : +91 9324384117 / 8779014405 Dir : +91 22 2519-5126 From: Prashant Vatkar Sent: Wednesday, April 7, 2021 2:33 PM To: Arlene Clarence <arlene.clarence@godrejagrovet.com<mailto:arlene.clarence@godrejagrovet.com>>; Neeyati Shah <neeyati.shah@godrejagrovet.com<mailto:neeyati.shah@godrejagrovet.com>> Subject: FW: Probation Evaluation of Anil Bishoyi Raised on 2021-Apr-07 12:25 has been Approved. Importance: High Why has this mail come to me? Best Regards, Prashant Vatkar CEO – Godrej Tyson Foods Ltd. [/var/folders/hf/798dzdvx2v39tj1_v7qjt6240000gn/T/com.microsoft.Outlook/WebArchiveCopyPasteTempFiles/cidD692693D-A0A3-47FD-9932-67C04A4511A2] From: "HR@GTFL.COM<mailto:HR@GTFL.COM>" <HR@GTFL.COM<mailto:HR@GTFL.COM>> Date: Wednesday, 7 April 2021 at 12:22 PM To: Prashant Vatkar <prashant.vatkar@godrejagrovet.com<mailto:prashant.vatkar@godrejagrovet.com>> Subject: Probation Evaluation of Anil Bishoyi Raised on 2021-Apr-07 12:25 has been Approved. [ EXTERNAL MAIL ] Confirmation Appraisal of Anil Bishoyi raised on 2021-Apr-07 12:25 has been Approved by Srikanta. Details: Emp Id: 900683 Emp Name: Anil Bishoyi Mail Id: bisoianil18@gmail.com<mailto:bisoianil18@gmail.com> Designation: Supervisor Grade: LEVEL 1A (SUP STAFF) Location: Bengaluru Confirmation Due Date:2021-Apr-17 Raised on:2021-Mar-28 13:54 Approver Comments :He is have a good relation ship and Headworker, Good market feedback., Confirmation Status: Confirmed DISCLAIMER: 1The contents of this message may be legally privileged and confidential and are for the use of the intended recipient(s) only. It should not be read, copied and used by anyone other than the intended recipient(s). If you have received this message in error, please immediately notify the sender, preserve its confidentiality and delete it. ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
11,880
5
2
Closed
Gyanamayee Swain
Received user was functional manager and workflow was configured to send approval notification to Functional manager
Product
Clarification
null
Confirmation Management
null
null
2021-04-07T14:59:21+05:30
2021-04-30T12:48:14+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Gyanamayee, As per workflow configuration for Confirmation Appraisal (Probation Evaluation), on approval of the same, below listed role players will receive the same. Employee (Self) Reporting Manager Functional Reporting Manager HRFAC In this case, Prashant Vatkar is the Functional Manager of "Anil Bishoyi". Hence, mail has triggered to Prashant Vatkar for the role of Functional manager for Anil Bishoyi. This can be checked in Employment details. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Gowtham, Can I know the logic behind of functional head. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, Please navigate to "Employee Creation" or "Employee Movement" or "Employment details" form to view the Functional Manager. It is an open field similar to Reporting manager where any employee can be tagged as a functional manager.  Ideally, Reporting Manager is 1st Manager and Functional Manager is 2nd level manager. Please call me for further clarifications on this. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , This notification should not go to functional manager. Pls remove this from workflow. HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As requested, we have removed notifications to Functional manager from "Confirmation Appraisal" form at 9:37 AM today. Hence, confirmation appraisal initiated after 13th April 2021 9:37 AM only will work with new workflow definition of without notifications to Functional manager. All earlier initiated Confirmation form will work as per earlier workflow only and Functional manager's will continue to receive notifications for the same on Approval/Rejection. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Gowtham, Can I get details where 2nd level approval or notification set in the system for which form. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As checked and informed over remote session, Functional manager is not being used in any other forms workflow for notification or approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
1,800
Dear Jay, We have following issue with the PMS process, could you please check and resolved the same. [cid:image001.png@01D72BBF.93095810][cid:image002.png@01D72BBF.93095810] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
11,881
5
1
Closed
Nainesh
Formula was not defined under formula builder
Product
Data Correction
null
Performance Management
null
null
2021-04-07T15:06:36+05:30
2021-04-23T13:49:04+05:30
gsujatha@efl.global
gsujatha@efl.global
null
null
null
Software Problem
Hi Nainesh, We will check the above query regard to PMS issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Nainesh, Post analysis we understood that when we load the 'Performance Appraisal ' form we don't receive any error and also please confirm us when the employee is receiving the mentioned error to analyze more on the query. Regards, Jayakrishnan. N Product Support, Dear Jay, This is after self-rating for Goals and processing the competency rating by the employee. Regards, Nainesh , Dear Jay, We have similar issue with other employee as well, have attached the screenshot for your info. Regards, Nainesh , Hi Nainesh, Post analysis we understood that formula for the current appraisal calendar was not defined under formula builder and hence the error.  ​ As discussed the same has been defined now. Kindly check with the employees and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Acknowledge and noted your mail. This is closed now. Regards, Nainesh