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1,801 | We have updated mass shift yesterday night for approx 1000 employees from 01 April to 31 Mar-2022. but for few employee are updated and few are still not roasted. please check and update at earliest. | 11,882 | 5 | 3 | Closed | Bharat Kumar | Since the shift data is roasted for the entire year which is more than the 3 lakhs records and the other main integration schedulers also configured between every 3 hours. The entire shift data takes time to reflect the same in the application. | Customization | Clarification | null | Shift and Scheduling | null | null | 2021-04-07T15:52:46+05:30 | 2021-04-24T19:48:48+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Bharat Kumar, From the above description, we understood that the roasted shifts not reflected in the application. We will check the data and update the status to you., Hi Bharat Kumar, We have checked the shared list of employee's shift roasted details from our end. The shifts are reflecting in the application properly. Since the shift data is roasted for the entire year which is more than the 3 lakhs records and the other main integration schedulers also configured between every 3 hours. The entire shift data takes time to reflect the same in the application. Request you to check and confirm this from your end. |
1,802 | Dear Madam, we are unable to do final closer of the employee as her last working day is a sunday. we tried from our end but unable to do. please do the needful. EM ID: 65815 Regards, Sowmya | 11,883 | 5 | 3 | Closed | Sowmya | In the adrenalin configuration editor form configuration _name "LWD_CONF" value is 'Y'. That means if an employee's last working date falls under weekly/holiday then the system will show the validation. Please ask the employee to change the configuration value and submit the final closure. | Product | Configuration | null | Separation Management | null | null | 2021-04-07T15:56:05+05:30 | 2021-04-22T19:50:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, In the adrenalin configuration editor form configuration _name "LWD_CONF" value is 'Y'. That means if an employee's last working date falls under weekly/holiday then the system will show the validation. Please ask the employee to change the configuration value and submit the final closure. Please revert for any further clarifications. |
1,803 | One employee goal agreement approved by supervisor is incorrect. Now it’s in self-appraisal page. We need to restore that to goal agreement page. | 11,884 | 5 | 3 | Closed | Senthil kumar M S | goals moved ack to employee | Product | Clarification | null | Goal Management | null | null | 2021-04-07T16:03:43+05:30 | 2021-04-23T13:49:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query we have understood that Goal setting need to change to saved status.We will do the same and update you the status., Hi Senthil kumar M S, As per your request, or employee 21781 , Transaction moved back to employee goal sub mission screen. Request employee to save and submit the goals so that goals will e taken care further. Kindly check the same and update us in case of carification. |
1,804 | Debmalya is marked as absent in HRIS for the whole month of March 2021. | 11,885 | 5 | 2 | Closed | Senthil kumar M S | Employee details are updated rom chris with wrong effective date | Product | Clarification | null | Employee Information | null | null | 2021-04-07T16:05:02+05:30 | 2021-04-27T19:49:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11884, Hi Senthil kumar M S, as per the query ,We have understood that attendance or this employee is marked leave .We will check the same and update you the status., Hi Senthil kumar M S, As discussed over the call, We have identified that employee Attendance type have changed because o the update from chirs .We have shown the integration file. Employee s Movement is taking place with the effective date as DOJ so all the records are getting update with wrong information. Kindly check the same and update us in case o clarification. |
1,805 | Dear Team, Another issues with per diem population. Kindly share RCA & fix this asap. Rgds, Madan | 11,886 | 5 | 3 | Closed | Madan Mohan | Ticket booking not done. Per diem is calculated during ticket booking and same will be reflected in Travel expense. | Customization | Clarification | null | Travel Management | null | null | 2021-04-07T16:05:21+05:30 | 2021-04-23T09:49:35+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan, We checked on the reported concern and found that the "Ticket Booking" is not done yet for this employee for the reported Travel request(TR_21866_3_2021_000004). PFB screenshot for your reference. Please do the ticket booking and check on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,806 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We need ERP/Empower access for two off role team members of onboarding team. One permanent basis and one temporary. They shall have access to employee documents upload and documents submission check. Till now we were doing employee file checks for the documents as hard copies were taken. Since the process is online now, we shall have to check docs online. Also, we would need training session for them on the process of upload and check. Let us know how can we do this. This is on priority please. Regards, Ritu Sharma *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,887 | 5 | 3 | Closed | Ritu Sharma | Guidance on creating employee & providing all required access for the employee onboarding. | Product | Service Request | null | Application Access Management | null | null | 2021-04-07T16:07:29+05:30 | 2021-05-04T10:16:08+05:30 | ask.adrenalin@myadrenalin.com, sagar.thakurdesai@npci.org.in, deepa.nair@npci.org.in, shweta.ghule@npci.org.in, veena.gehlot_fut@npci.org.in | ask.adrenalin@myadrenalin.com, sagar.thakurdesai@npci.org.in, deepa.nair@npci.org.in, shweta.ghule@npci.org.in, veena.gehlot_fut@npci.org.in | sagar.thakurdesai@npci.org.in, deepa.nair@npci.org.in, shweta.ghule@npci.org.in | null | null | Service Request | Hi Ritu, We will initiate a call around 12 PM today to understand the requirement in detail and thereafter plan further steps accordingly and guide you on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688/8072250167, Sure Gowtham. Thank You! Regards, Ritu Sharma , Any update on this. I have another call at 1. Regards, Ritu Sharma , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Any update on this. I have another call at 1. Regards, Ritu Sharma , Hi Ritu, We are currently working on top priority for "Leave balance" related queries raised by Shwetha. We will have this call around 5 PM today, or please suggest a convenient time for you after 4 PM and we will schedule accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] I am ok with 5 as well. Only request is to complete this today before 6. We have kept our resource hiring on hold as the same shall be processed basis our discussion. Regards, Ritu Sharma , I am ok with 5 as well. Only request is to complete this today before 6. We have kept our resource hiring on hold as the same shall be processed basis our discussion. Regards, Ritu Sharma , Hi Ritu, Apologies for not being able to connect with you today as planned. We are working closely with Shwetha towards the closure of leave points as it has been highlighted as a top priority for opening leave window for all employees. We will surely connect tomorrow with you on this and provide inputs/guidance accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok. I shall wait. Regards, Ritu Sharma , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Ok. I shall wait. Regards, Ritu Sharma , Dear Gowtham, As discussed today, I shall be creating the two employees in the system and confirm. We may give the access to them accordingly and also plan a 1 hour training session to brief of document upload in ERP. Regards, Ritu Sharma , Hi Ritu, Please confirm if the employees are created. Based on your confirmation, we can plan for a short session as requested to explain to new users on using the forms to fill the information. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Team, Its not created. We are facing some issues while uploading employee’s data. Can you help us with the same please. Let me know the error in attached file as its not uploading in the system. I have tried in both attached formats. [cid:image001.jpg@01D732D5.B8DBE2C0] Regards, Ritu Sharma , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Thank you Gowtham for all the help with creating employee & providing all required access to Veena for the employee onboarding! Veena shall try login and check if she is able to access the forms as discussed, & come back for any further guidance. Regards, Ritu Sharma , Thank you! The access has been given to resource. However have couple of issues to be resolved. Can you please help. Regards, Ritu Sharma , Hi Ritu, As discussed, have sent you an MS teams link. Please join the same to guide you on the new queries. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Thank you for your time Gowtham! We shall do the checks and confirm a per our discussion today. We may close the ticket accordingly by EOD. Regards, Ritu Sharma , Hi Ritu, Plesse confirm if the queries are clarified or any further assistance is required. We will guide you accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , I have given response, Why am I getting this email again? |
1,807 | We haven’t updated any location change to Chennai but the system reflect as BLR location for Vinay KS.Kindly check the flaws and let us know the same. | 11,888 | 5 | 2 | Closed | Senthil kumar M S | clariication | Product | Clarification | null | Transition Management | null | null | 2021-04-07T16:09:16+05:30 | 2021-04-22T19:50:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11885, Hi Senthil kumar M S, As per your request , We have verified that this employee LOCATION is showing as CHennai HO . In employment details and employee details report also it is Chennai Ho.Kindly check the same and in case o wrong location please update us in which orm location is wrong. |
1,808 | Dear Jay, Further to our conversation, could you please look into this and resolve the same. Regards, Nainesh From: Sahib Singh Walia Sent: Tuesday, April 6, 2021 6:21 PM To: Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>> Cc: Vikas Parcha <vikasp@efl.global<mailto:vikasp@efl.global>> Subject: ISSUE IN PMS Process Release - AY2020/21 Dear Sir, I am facing some issue while submitting appraisal and also note my old data which was submitted last year is not showing in my 2020-21 column. Could you please help me on this. Below screenshot fyr. [cid:image004.png@01D72BC3.852EE8A0] [cid:image002.png@01D72BC3.852EE8A0] Sahib Singh Walia Executive - Sea Exports ________________________________ Expo Freight Private Limited Plot No.9A, Road No. 4, Mahipalpur Extension, National Highway - 8, New Delhi 110037, INDIA. T: +91 11 45703000 | | F: +91 11 45703029 W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Csahibw%40expofreight.com%7Ca73066505e9343f87d5708d83d456dc1%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637326715829418506&sdata=zRHqHtooX8HQDO92PXmnfh%2FyAzpuLZiHf%2Bu5xMaPzRo%3D&reserved=0> [A picture containing bird Description automatically generated] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,889 | 5 | 1 | Closed | Nainesh | Clarification Provided | Product | Clarification | null | Goal Management | null | null | 2021-04-07T17:27:43+05:30 | 2021-04-23T10:49:30+05:30 | null | null | null | null | null | Clarification | Hi Nainesh, Post analysis we understood that the mentioned issue is not occuring in GS form of the employee. As discussed kindly check with the employee and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,809 | Dear Team, Unable to upload Email id of following employee. 1 NBHC06185 Pankaj.Singh@nbhcindia.com Email Id already Exist while trying to insert 2 NBHC06184 Dipesh.Pawar@nbhcindia.com Email Id already Exist while trying to insert | 11,890 | 5 | 3 | Closed | Supulaxmi Konar | Backend Update. | Product | Data Correction | null | Employee Information | null | null | 2021-04-07T17:37:13+05:30 | 2021-04-23T02:49:34+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that you are unable to update Email ID for below employees. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, We have removed below mail Ids from Old employee Ids. Henceforth you will be able to update Mail ID for below Employees. Please check and revert for further clarification. Regards, Judhistira.M |
1,810 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, This is to bring to your notice, the notification mail content is not updated, though the same is updated in the mail content builder. Please find attached mail. [cid:image008.jpg@01D72BD4.E48BB060] Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,891 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Mail content configuration | Product | Clarification | null | Performance Appraisal | null | null | 2021-04-07T17:39:24+05:30 | 2021-04-23T20:48:31+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Amolika, We have modified the mail content for the message name "Notification self new" as this is the one configured in workflow to be sent to employees on submission. We will monitor the mails on Mail viewer and confirm you once it is triggered with proper content. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Amolika, Please find below screenshot where the mail content in triggered properly to employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thank you Gowtham…much appreciate. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] |
1,811 | Dear Iswarya, Please delete JO's of below employees: Emp Code Emp Name (As Per UID) Aye1063 Manikandan R. Aye1715 Prem Prakash Aye2189 Adarsh Gaurav AYE5045 BASKAR M Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== | 11,892 | 5 | 1 | Closed | Palak sodhi | Data correction | Product | Data Correction | null | Goal Management | null | null | 2021-04-07T17:47:21+05:30 | 2021-04-23T09:49:36+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Palak sodhi, As per the request, we have deleted the below employees Goals. Aye1063 Manikandan R. Aye1715 Prem Prakash Aye2189 Adarsh Gaurav AYE5045 BASKAR M Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, It’s done Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 |
1,812 | Hi Team, Please consider this as an high priority and share the reject notification information sent to the employee for HRA tax exemption. Please check the notification details from the backend and share the information ASAP. Please find below employee details Emp Id: ROS0238 Emp Name: Sarath Kumar Nanda Data required : HRA tax proof rejected notification | 11,894 | 5 | 4 | Closed | Thokala Umamaheswar Rao | Provided the clarification | Product | Clarification | null | Tax | null | null | 2021-04-07T18:02:38+05:30 | 2021-04-23T12:48:36+05:30 | jisha.aravind@myadrenalin.com, jayakumaran.v@randstad.in, randstad@abs.co.in, amudhan.k@myadrenalin.com | jisha.aravind@myadrenalin.com, jayakumaran.v@randstad.in, randstad@abs.co.in, amudhan.k@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Thokala Umamaheswar Rao, As requested we have checked and found that the transaction which was raised by the employee was approved. Please refer to the screenshot, You can check the same through the "Mail viewer" form also. Let us know if you have any concerns. Regards, Amudhan K, Hi Karthik, As mentioned we need a transaction record specific to the HRA exemption as the proofs are rejected by the teams and employee stating that he did not receive any notification from the tool on such rejection. Can you please check specific rent declarations and confirm... *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Thu, Apr 8, 2021 at 10:13 AM Amudhan Karthikeyan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Thokala Umamaheswar Rao, > > As requested we have checked and found that the transaction which was > raised by the employee was approved. Please refer to the screenshot, You > can check the same through the "Mail viewer" form also. Let us know if you > have any concerns. > > > > Regards, > Amudhan K > > On Wed, 7 Apr at 6:02 PM , Thokala Umamaheswar Rao < > uma.maheswarrao@randstadusa.com> wrote: > Hi Team, > > Please consider this as an high priority and share the reject notification > information sent to the employee for HRA tax exemption. Please check the > notification details from the backend and share the information ASAP. > Please find below employee details > > Emp Id: ROS0238 > Emp Name: Sarath Kumar Nanda > Data required : HRA tax proof rejected notification > > Attachments: > > - Rans_08.jpg > <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwOTA2NTE2MiwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.iFBbbjzUnJwZp2IyfROdFsOuKZEn2XOsINjog2k0DVE> > > 11894:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. , Hi Thokala Umamaheswar Rao, As we have mentioned earlier, The transaction got approved not rejected, and have checked whether any transaction got rejected or not and found that no records regarding tax got rejected. Please check the transaction through the "Mail viewer" form for approval mail. Regards, Amudhan K, Thanks for the confirmation Karthik, *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Thu, Apr 8, 2021 at 12:33 PM Amudhan Karthikeyan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Thokala Umamaheswar Rao, > > As we have mentioned earlier, The transaction got approved not rejected, > and have checked whether any transaction got rejected or not and found that > no records regarding tax got rejected. Please check the transaction through > the "Mail viewer" form for approval mail. > > > > Regards, > Amudhan K > > On Thu, 8 Apr at 12:25 PM , Thokala Umamaheswar Rao < > uma.maheswarrao@randstadusa.com> wrote: > Hi Karthik, > > As mentioned we need a transaction record specific to the HRA exemption as > the proofs are rejected by the teams and employee stating that he did > not receive any notification from the tool on such rejection. Can you > please check specific rent declarations and confirm... > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > > On Thu, Apr 8, 2021 at 10:13 AM Amudhan Karthikeyan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Thokala Umamaheswar Rao, >> >> As requested we have checked and found that the transaction which was >> raised by the employee was approved. Please refer to the screenshot, You >> can check the same through the "Mail viewer" form also. Let us know if you >> have any concerns. >> >> >> >> Regards, >> Amudhan K >> >> On Wed, 7 Apr at 6:02 PM , Thokala Umamaheswar Rao < >> uma.maheswarrao@randstadusa.com> wrote: >> Hi Team, >> >> Please consider this as an high priority and share the reject >> notification information sent to the employee for HRA tax exemption. Please >> check the notification details from the backend and share the information >> ASAP. >> Please find below employee details >> >> Emp Id: ROS0238 >> Emp Name: Sarath Kumar Nanda >> Data required : HRA tax proof rejected notification >> >> Attachments: >> >> - Rans_08.jpg >> <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwOTA2NTE2MiwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.iFBbbjzUnJwZp2IyfROdFsOuKZEn2XOsINjog2k0DVE> >> >> > This email message is for the sole use of the intended recipient(s) and > may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy > all copies of the original message. > > 11894:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. , Dear Amudhan Could you please check in backend in table and confirm any other rejection entries is there or not. Warm Regards Jisha , Hi Jisha, As I mentioned earlier there were no rejected records for tax related for this employee. Regards, Amudhan K |
1,813 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, We have 113 cases for whom we need to update resignation from our end so we wanted to check if there is any upload option or any backend update can be done. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72BD9.5D05AE70] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,895 | 5 | 3 | Closed | Rishi Ranka | we do not have the option to upload Record Resignation of employees as it involves multiple form Functionalities such as Separation Activity and Final closure, Each employees Resignation has to be done individually. | Product | Clarification | null | Separation Management | null | null | 2021-04-07T18:11:16+05:30 | 2021-04-23T09:49:36+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | sarfraaz.siddiqui@groupm.com | null | null | Clarification | Hi Rishi Ranka, Please be informed, we do not have the option to upload Record Resignation of employees as it involves multiple form Functionalities such as Separation Activity and Final closure, Each employees Resignation has to be done individually. Thanks for Understanding Regards Wasim |
1,814 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please change the candidate name in offer letter from backend as we are not able to do the changes, Name in offer: Maru Nanjibhai Required Name: Maru Nareshbhai Nanjibhai Candidate ID- Maru Nareshbhai Nanjibhai (5226) Vacancy Code-LOAN ADVISOR - DISTRIBUTION_BHAVNAGAR-2918 *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *From:* Aye Hiring <hr.hiring@ayefin.com> *Sent:* 07 April 2021 18:05 *To:* Saurabh Soni <saurabh.soni@ayefin.com> *Subject:* HRMS Issue Dear Sir, As discussed, PFB required details, Candidate ID- Maru Nareshbhai Nanjibhai (5226) Vacancy Code-LOAN ADVISOR - DISTRIBUTION_BHAVNAGAR-2918 -- Regards, Gaurav Verma 7834926484 HR-Team -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,896 | 5 | 1 | Closed | Saurabh Soni | FN_OFFER_LETTER_25 - Customization SP | Product | Data Correction | null | Offer Management | null | null | 2021-04-07T18:28:42+05:30 | 2021-04-23T09:49:37+05:30 | ask.adrenalin@myadrenalin.com, hr.hiring@ayefin.com | ask.adrenalin@myadrenalin.com, hr.hiring@ayefin.com | hr.hiring@ayefin.com | null | null | Service Request | Hi Saurabh Soni, We understand that the below candidate name has been updated through backend and please check generating the letter again. Kindly check and update us. the candidate name in offer letter from backend as we are not able to do the changes, Name in offer: Maru Nanjibhai Required Name: Maru Nareshbhai Nanjibhai Candidate ID- Maru Nareshbhai Nanjibhai (5226) Vacancy Code-LOAN ADVISOR - DISTRIBUTION_BHAVNAGAR-2918 Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, This is done, Please mark this as closed. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com * |
1,815 | Hi, Unable to update the Bank details. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:imagebab8c1.JPG@9b93a85b.4483dafb]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 11,897 | 5 | 1 | Closed | Pradeepa C T | Bank details has been updated for active employee. | Product | Clarification | null | Employee Information | null | null | 2021-04-07T18:42:07+05:30 | 2021-04-22T19:50:13+05:30 | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | null | null | Clarification | Hi Pradeepa C T, We have checked attached account number are mapped to active employees in the system. Request you to check and revert for any further clarifications. EMP_STAFFID EMP_BANKNAME EMP_ACCOUNTNO HT05012 Axis Bank Hassan 915010043120008 HT04944 Axis Bank Hassan 919010082450289 HT04970 IDBI Bank Hassan 0365104000233279 HT05005 IDBI Bank Hassan 0365104000273817 HT04882 IDBI Bank Hassan 0365104000273862 Regards, Srujana.M |
1,816 | As per the Manager i.e. Gaurav Sehgal, he has approved the Resignation Revoke form. However: * No email triggered * The form is still visible under his queue * When the Manager attempts to open the form now, it throws a system error message * The form is seen as pending from the employee's view too Manager view: [cid:image001.png@01D72BEB.2C1F0BA0] [cid:image004.png@01D72BEB.C2D11430] [cid:image002.png@01D72BEB.2C1F0BA0] Employee view: [cid:image005.png@01D72BED.B1B399A0] From: Laxman Gulambe, IIFL Private Wealth <Laxman.Gulambe@iiflw.com> Sent: 05 April 2021 09:33 To: Nayomi Shah, IIFL Private Wealth <Nayomi.Shah@iiflw.com> Subject: FW: Resignation revocation of Vaibhav Bhatia(C168988) is pending for action Can you please check this. I have not received Resignation Pullback email. From: Gaurav Sehgal, IIFL Asset Management Sent: 31 March 2021 15:29 To: Laxman Gulambe, IIFL Private Wealth <Laxman.Gulambe@iiflw.com<mailto:Laxman.Gulambe@iiflw.com>> Cc: Malika Sharma, IIFL Asset Management <Malika.Sharma@iiflw.com<mailto:Malika.Sharma@iiflw.com>>; Susan Noronha, IIFL Private Wealth <Susan.Noronha@iiflw.com<mailto:Susan.Noronha@iiflw.com>> Subject: Re: Resignation revocation of Vaibhav Bhatia(C168988) is pending for action I approve. Get Outlook for Android<https://aka.ms/ghei36> ________________________________ From: Laxman Gulambe, IIFL Private Wealth <Laxman.Gulambe@iiflw.com<mailto:Laxman.Gulambe@iiflw.com>> Sent: Wednesday, March 31, 2021 1:17:41 PM To: Gaurav Sehgal, IIFL Asset Management <gaurav.sehgal@iiflw.com<mailto:gaurav.sehgal@iiflw.com>> Cc: Malika Sharma, IIFL Asset Management <Malika.Sharma@iiflw.com<mailto:Malika.Sharma@iiflw.com>>; Susan Noronha, IIFL Private Wealth <Susan.Noronha@iiflw.com<mailto:Susan.Noronha@iiflw.com>> Subject: FW: Resignation revocation of Vaibhav Bhatia(C168988) is pending for action Hi Gaurav, Please approve resignation pullback on system. Regards, Laxman Gulambe, IIFL Private Wealth From: hr_intimation@iiflw.com<mailto:hr_intimation@iiflw.com> <hr_intimation@iiflw.com<mailto:hr_intimation@iiflw.com>> Sent: 30 March 2021 18:39 To: Gaurav Sehgal, IIFL Asset Management <Gaurav.Sehgal@iiflw.com<mailto:Gaurav.Sehgal@iiflw.com>> Cc: Malika Sharma, IIFL Asset Management <Malika.Sharma@iiflw.com<mailto:Malika.Sharma@iiflw.com>>; Shashi Singh, IIFL Asset Management <Shashi.Singh@iiflw.com<mailto:Shashi.Singh@iiflw.com>>; Anirban Banerjee, IIFL Private Wealth <Anirban@iiflw.com<mailto:Anirban@iiflw.com>>; Susan Noronha, IIFL Private Wealth <Susan.Noronha@iiflw.com<mailto:Susan.Noronha@iiflw.com>>; Laxman Gulambe, IIFL Private Wealth <Laxman.Gulambe@iiflw.com<mailto:Laxman.Gulambe@iiflw.com>> Subject: Resignation revocation of Vaibhav Bhatia(C168988) is pending for action Importance: High Dear Gaurav Sehgal, Vaibhav Bhatia(C168988) has requested to revoke one's resignation on the HR portal today. You are requested to discuss the resignation revocation in detail with your reportee and take guided action to clear the form. Kindly follow the path as mentioned below, to approve or reject the resignation revocation form on the HR portal. * Adrenalin URL: https://iiflwhr.myadrenalin.com/iaa<http://delivery.iiflw.com/NCIXKZUPDHQ?id=96054=Ik0BUlgGA1cBTwNUBg9SBwELAVcCDVIDCQNRUAUHClVUCAhbAlNRUAdWVVIGVFBXAgtOCFdBC1JXSAQUDVVVUgRxWAsHXERMVlwLGgQAVQEBBgBSBwtQBQBQVlNXSFBEFUELTU5UVg5cRQMUTBgNX1deRUpVVgscdyUqOSpubWAleWBdCFRPFAY=&fl=CUVFEhIKHE1cWgAKQl4WGFxLUwBEXAhSVQ8NTwJbVR8IUFA=> * Path: Adrenalin Max Homepage > Workflow icon > Radio button 'Pending for Approval' > Click on the tile 'Revoke' > Type your reportee's name in the search box > Click on your reportee's name to open form Should you have any queries, kindly reach out to your HR Payroll partner. Regards, HR - Payroll Team Please note: This is a system generated mail, do not reply to this email id Click here<http://delivery.iiflw.com/NCIXKZUPDHQ?id=96054=NE0BUlgGA1cBT0ZGFRZEFhESEkQWGUYTGUZDQUEUGBBBERFCQRATQhUTRkYVFkQWEQJOCFdBC1JXSAQUDVVVUgRxWAsHXERMVlwLGgQAVQEBBgBSBwtQBQBQVlNXSFBEFUELTU5UVg5cRQMUTBgNX1deRUpVVgscdyUqOSpubWAleWBdCFRPFAY=> to unsubscribe[Image removed by sender.] This message (including any attachments) is confidential and may be privileged. If you have received it in error, please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that this mail does not constitute an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. No warranty is given as to completeness or accuracy of the information herein and the contents of this message are subject to change without notice. Any comments or statements made herein do not necessarily reflect the views of IIFL Wealth Management Ltd ("IIFLW") or any of its group companies. Neither IIFLW nor its group companies assure that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference. Neither IIFLW nor any of its group companies shall be liable for any improper or incomplete transmission of the information contained herein or for any delay in its receipt or damage to your system. Compliance Contact Details: Email id- legal-compliance@iiflw.com, Contact No-91 22-4876 5600.' | 11,898 | 5 | 1 | Closed | Nayomi Shah | Form is pending with approver | Product | Clarification | null | Application Access Management | null | null | 2021-04-07T20:39:18+05:30 | 2021-05-11T18:49:33+05:30 | null | null | null | null | null | Clarification | Hi Nayomi Shah, As reported query says, application needs to access in the application, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Nayomi Shah, We observed that employees revoke is pending with the approver of "C152189" . Navigate to workflow forms and approve the same. If any clarification then we request to reach us. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
1,817 | Hi Team There is difference between Total no of leave bal in Leave bal & settlement form for one inactive employee ,it is repeated issue , please check Emp Id : 1421 | 11,899 | 5 | 3 | Closed | Shreyas Shridhar | The given employee leave data struck in the queue table hence one day leave not added to the Leave balance in the Settlement form | Product | Data Correction | null | Salary | null | null | 2021-04-07T20:45:15+05:30 | 2021-04-12T12:30:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shreyas Shridhar, From the above description, we understood that the Leave balance showing in the settlement form is wrong. We are working on the same, we will keep you updated through the ticket. Regards Prakash, Hi Shreyas Shridhar, Based on the analysis we have found that the given employee leave data struck in the queue table hence one day leave not added to the Leave balance in the Settlement form. We have cleared the queue table, please check the same in the settlement entry the leave balance shows 37.43 as the attached screenshot. Regards Prakash |
1,818 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Need to check if record resignation reminder email is going to RM till LWD is approved. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72BF1.99F741F0] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,900 | 5 | 3 | Closed | Rishi Ranka | Add Reminder form configuration clarifications | Product | Clarification | Separation Management | Separation Management | null | null | 2021-04-07T21:04:48+05:30 | 2021-06-26T19:49:22+05:30 | ask.adrenalin@myadrenalin.com, prachi.p@myadrenalin.com, aamir.gazi@myadrenalin.com, revati.mundra@myadrenalin.com | prachi.p@myadrenalin.com, ask.adrenalin@myadrenalin.com, aamir.gazi@myadrenalin.com, revati.mundra@myadrenalin.com | null | null | null | Change Request | Hi Rishi Ranka, Request you to please navigate to Add Reminder Form ,and check for the configuration of 1 Day,check if RM role is mapped for the same ,then Reminder will get triggered to RM if the Record Resignation is pending for the employee more than 1 day,but the scheduler for Record Resignation Reminder has been set for two days,so if RM is mapped in the same category then the trigger will happen once every two days. Request you to please call for further clarifications Regards Wasim, Hi Wasim, Please find below the mail content and sub line of the reminder which we need to set, kindly help to configure the same. Sub line - Reminder Resignation of <initiatorname/> is pending for action on mconnect HI RM Name, This is to inform you that below team members resignation is pending for your action on mconnect. Kindly approve the LWD basis the alignment with EMP Name or reject in case he / she is being retained. While approving the Last Working Day on mconnect please note it shouldn’t be a weekend or public holiday. <initiatorname/> has raised <formname/> for <initiatedforname/> for Approval to the Reporting Manager. Details: Emp Id: <initiatedfor/> Emp Name: <initiatedforname/> Mail Id: <Initiatedformailid/> Designation: <Initiatedfordesignation/> Grade: <Initiatedforgrade/> Location: <Initiatedforlocation/> Date of Joining: <InitiatedforDOJ/> Organization Unit: <Initiatedforou/> Separation Type:<SEPARATION_TYPE/> Resignation Reason: <REASON/> Resignation Letter Date:<LETTER_DATE/> Request Relieving Date: <REQUEST_DATE/> Actual Relieving Date:<RELIEVING_DATE/> Notice Period Days: <EMP_NOTICE_PERIOD/> Remarks:<INITIATORREMARKS> Path for approval to be followed by Reporting Manager : Homepage of Mconnect >>> Type forms pending for your approval in the search bar >>>> Select Record Resignation from Drop down, confirm the last working day on mconnect please note it shouldn’t be a weekend or public holiday. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7320D.AA3A4C70] , Hi Rishi Ranka, Please be informed, as Showcased yesterday, request you to navigate to 'Mail Content builder' choose record resignation Reminder mail, click on Notification and create the mail content, also note whichever Bookmark is available in that content can only be pulled, once the notification is created please navigate to Add Reminder Form ,choose the Reminder and choose the newly created Template to be triggered to RM and submit the same Regards Wasim, Hi Wasim, I have configured the draft in the mail content builder. Please help to configure in Add reminder so that the reminder is triggered to the RM’s. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73519.9998EE30] , Hi Rishi Ranka, Please be informed, Record Resignation Reminders will pull all the Resigned employees data and send it role players and Managers selected in Add Reminder Form in a single Individual Mail, Table Bookmarks are only available all Reminders, this was brought into product Long back and hence LWD Reminder Mail was customized for you since Table Bookmarks did not meet your requirements. Regards Wasim, Hi Wasim, I am not looking for table bookmark I am looking for individual reminders emails only to RM’s. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73528.19E23CA0] , Hi Rishi Ranka, Please note, Individual Emails for the resigned employees cannot be facilitated through Reminders as the functionality of Reminders is to notify managers/Role players that these many employees Resignation are Pending for approval and all employees name will be populated in a single mail. Also find the below Bookmarks that will be pulled in the Reminder <reporting_manager/> <emp_firstname/> <emp_lastname/> <employee_id/> <employee_full_name/> <separation_type/> <actual_relieving_date/> <comments/> <Employee Location/> <Employee Mail Id/> Regards Wasim, Hi Wasim, In the below email we need OU, DOR, Notice period days, please incorpoarte and show me then we can make it LIVE. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7355D.820D2850] , Hi Rishi Ranka, Please be informed ,it’s is not feasible to add the bookmarks in product ,recommend you to please proceed for customization of the same similar to LWD mail. Regards Wasim, Hi Prachi, Please suggest a way forward. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7355E.D2C60630] , Hi Prachi, Please suggest a way forward. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 |
1,819 | Dear Team, Plk fix attached issues (in mail). Check this for entire forms if FY had to be changed | 11,901 | 5 | 3 | Closed | Madan Mohan | financial year changed, ran credit scheduler. | Product | Configuration | null | Claims & Reimbursement | null | null | 2021-04-07T21:35:00+05:30 | 2021-05-04T11:50:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan, Attachment is missing, request you to please share the attachment of issues to proceed on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Madan Mohan, The financial year has been changed for the mobile handset eligibility. The amount has been updated in the reimbursement eligibility form. The CRS credit scheduler has been run from our end. Please let us know in case of any assistance required. We tried reaching you over the phone call today. but the call was disconnected. Thanks, Sumithra. |
1,820 | Hi Team, The below employee weekly off need to be updated from Apr 01, 2021 as the changes has been updated on Apr 07, 2021: 1. ECWBLR01108- weekly off should be Sat & Sun. 2. ECWBLR01350- weekly off should be Fri & Sat 3. ECWBLR01558- weekly off should be Mon & Tue 4. ECWBLR01962- weekly off should be Fri & Sat 5. ECWBLR01964- weekly off should be Sat & Sun 6. ECWBLR02157- weekly off should be Mon & Tue Even we mentioned effective date Apr 01, 2021 the changes are not taking place, kindly make those changes and confirm. | 11,902 | 5 | 3 | Closed | Shwetha R | Change request | Product | Data Correction | null | Time & Attendance Management | null | null | 2021-04-07T22:39:09+05:30 | 2021-05-04T16:49:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shwetha R, As reported query says, weekly off needs to update in the calendar for below reported employees, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Shwetha R, Weekly data has been updated in the application as per the below shared data. Kindly check the same and revert your feedback. If any further clarification then we request to update us. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, ECWBLR01350- 2nd Apr Friday-Weekly is not reflecting ECWBLR01964- Apr 02 Friday is reflecting weekly off though weekly off is Sat & Sun. ECWBLR01108-Apr 02 Friday is reflecting weekly off though weekly off is Sat & Sun., Hi Shwetha R, Removed the weekly-off for the below reported employees. Kindly check the same and revert your feedback. Note: Holiday has been updated in the calendar as per holiday calendar master. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
1,821 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We are going to create new OU, new departments and designations, needed to know which all forms we need to map, like leave config etc. Please share ready list available if any. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72C00.0091B450] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,903 | 5 | 3 | Closed | Rishi Ranka | Please note , if New OU, Designation and departments are created, the same will have to be mapped in Forms (Compensation Template, Leave Configuration, Manage Role Player). | Product | Clarification | null | Application Access Management | null | null | 2021-04-07T22:47:49+05:30 | 2021-04-23T13:49:06+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Rishi Ranka, Please note , if New OU, Designation and departments are created, the same will have to be mapped in Forms (Compensation Template, Leave Configuration, Manage Role Player). For further clarifications please call. Regards Wasim, Hi Wasim, Apart from this do we have any other forms for mapping. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72C7B.04147C90] , Hi Rishi Ranka, Please be informed, the Mentioned Forms is where all New OU's,Department and Designations needs to be mapped, apart from these we do not have to Map at this time, During PMS we will have to map the same for Eligibility of employees in Review group Definition . Regards Wasim, This is done thanks Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73179.28471570] |
1,822 | Dear Team, I changed the Attendance type for Mumbai and Pune employees from HID to Deemed Present yesterday. I understand attendance regularization will not be applicable for Deemed Present category today onwards. However employees are unable to raise regularization request for past month either. Please look into it. | 11,904 | 5 | 4 | Closed | Esha Patil Padwal | Nil | Product | Configuration | null | Time & Attendance Management | null | null | 2021-04-07T23:17:05+05:30 | 2021-04-19T19:57:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Esha Patil Padwal, As reported query says, attendance regularisation is not applicable in end user login, Application will check the attendance type of an employee. If the current attendance type is Deemed then system will not allow to raise the AR. Kindly change the attendance type and raise the attendance regularisation for back dated once request completed then convert to deemed attendance type. If any further clarification then we request to reach us. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Okay thank you |
1,823 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We have noticed that there is a mismatch in the QCR_109 LWD Vs QCR_110 LWD. Please refer to the below sample case. Also for the Nischay last working date reflecting as 31-May-2020. ID Name of the Associate QCR 110 LWD QCR 109 LWD Z5T Nischay Rana 31-May-2020 31-May-20 TN4 Sudha Sagari Sallam 29-May-2021 12-Mar-21 1LR Diwakar Choudhary 31-May-2021 03-Feb-21 queries/issues below mentioned link. http://servicedesk.intellectdesign.com/CAisd/pdmweb.exe Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,905 | 5 | 1 | Closed | Balaji Damodaran | lwd update | Customization | Data Correction | null | Job Data | null | null | 2021-04-08T08:27:21+05:30 | 2021-04-27T18:49:12+05:30 | jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | null | balaji.damodaran@intellectdesign.com | null | null | Software Problem | Hi Balaji Damodaran, As discussed we qre working on the reported query on LWD issue for the mentioned employees and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As discussed the same has been corrected. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,824 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] HI Employee Ruksaar-0062 is unable to mark the attendance as her account is locked. Regards Sonali From: Ruksar Ansari <Ruksar.Ansari@artfertilityclinics.com> Sent: 07 April 2021 22:49 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Regarding the punching App [Image] Hello mam, I would like to say that m getting some problems while punching. Its showing that your account has been locked and I need to contact to the system administrator... Kindly suggest me what to do... I'll wait for you reply... Thanks & Regards Ruksar Ansari Get Outlook for Android<https://aka.ms/AAb9ysg> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,906 | 5 | 1 | Closed | Sonali Srivastava | Lock is removed | Product | Data Correction | null | Security | null | null | 2021-04-08T08:54:15+05:30 | 2021-04-23T10:49:30+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sonali Srivastava, Team, Have removed the block for the reported employee ,Please check and revert in case of further clarification. Abirami K |
1,825 | Dear Team, Kindly arrange to provide Annual Bonus & CTC Leave Encashment Report for all the entities. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 11,908 | 5 | 1 | Closed | Anoopsingh | Backend report export | Product | Service Request | null | Compensation Management | null | null | 2021-04-08T10:14:59+05:30 | 2021-04-23T16:49:14+05:30 | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | neerajbhardwaj@globecapital.com | null | null | Service Request | Hi Anoopsingh, We have taken the connection and provided you the requested report from backend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,826 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Employee-0072-Deepak Singh is unable to apply for comp off. Many employees are facing this issue. Pls check. Regards Sonali From: Deepak Singh <Deepak.Singh@artfertilityclinics.com> Sent: 08 April 2021 10:10 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Regarding off Dear Mam I took a off[Image] Thnks & Regards Deepak Get Outlook for Android<https://aka.ms/ghei36> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,909 | 5 | 1 | Closed | Sonali Srivastava | Change the config in the leave additional configuration form | Product | Configuration | null | Time & Attendance Management | null | null | 2021-04-08T10:16:52+05:30 | 2021-04-28T10:51:18+05:30 | ask.adrenalin@myadrenalin.com, amit.kasatkar@artfertilityclinics.com | ask.adrenalin@myadrenalin.com, amit.kasatkar@artfertilityclinics.com | null | null | null | Clarification | Hi Sonali Srivastava, Team, We will initiate the call to discuss on the above point for the better clarity!! Abirami K, Hi Sonali Srivastava, As discussed over the call, Comp off request is not raised in the system so, please raise the comp off request and after the approval then the employee will get the credit in the comp off leave type. Thanks & Regards, Abirami K, Dear Abirami Currently employees can apply for comp off only for 2 days prior. Pls extend the comp off application window limit to 10 days. Regards Sonali , Hi Pls confirm if this is done. Regards Sonali , Hi Sonali Srivastava, Please navigate to the form called Leave additional configuration form and select the comp off leave type and change the config "COmp off request date picker range" as per your wish and revert us in case of any clarification. Abirami K |
1,827 | Dear Team, We are finding in attendance absent for all Employees on Sunday 04.04.2021. Kindly check and rectify the same. | 11,910 | 5 | 3 | Closed | Madhukara H S | scheduler is not run on 04th Apr 2021 | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-08T10:19:46+05:30 | 2021-04-23T14:47:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36 Edg/84.0.522.52 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, As per the reported query, we understood that the attendance is showing as absent on 04th Apr 2021. Please provide us sometimes, we will initiate the session and check whether the scheduler has run on that day or not. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, Please join the below session link. https://fastsupport.gotoassist.com/237981949 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, As discussed over the phone, the scheduler has not run on 04th Apr 2021, due to which the Weekly Off has not marked in system. Now we have run the scheduler from back end and the Weekly Off is reflecting and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,828 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Jay, We have wrongly entered birth date for the candidate Rajni ( rajni.chopra@icloud.com)it should read 11-May-1969 and not 5-Nov-1969. Kindly update the same and confirm Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,911 | 4 | 1 | Resolved | Balaji Damodaran | DOB update | Product | Data Correction | null | New Hire On-Boarding | null | null | 2021-04-08T10:23:43+05:30 | 2021-04-08T15:42:22+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, We have updated the DOB of the mentioned candidate from the system. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,829 | We need to check the leave configuration and other leave issues pertaining to last financial year. Request your support for validation. | 11,912 | 5 | 3 | Closed | Senthil kumar M S | taken session and explained leave coniguration | Product | Clarification | null | Employee Information | null | null | 2021-04-08T10:30:44+05:30 | 2021-04-24T19:48:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query , We have understood that need to provide Leave Configuration clarification. Please provide us some time we will schedule session and work on this query., Hi Senthil kumar M S, As per your request ,We have taken call and session explained the details in leave configuration. Kindly let us know in case clarification. |
1,830 | Hi, Unable to update the UAN Number. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:image40a3f8.JPG@003ca7d4.46b40cff]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 11,913 | 5 | 1 | Closed | Pradeepa C T | We have removed the inactive employees' UAN numbers. | Product | Service Request | null | Employee Movement | null | null | 2021-04-08T11:51:18+05:30 | 2021-04-23T12:48:37+05:30 | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | null | null | Clarification | Hi Pradeepa C T, We have removed the inactive employees' UAN numbers. Please upload the data for active employees and check for any further clarifications. Regards, Srujana.M |
1,831 | Dear Team, while creating new FTC role we have mentioned Notice period as 15 days but after mapping new role to employee still notice period is reflecting as 30 days. Regards, Supulaxmi Konar Hr-Operation | 11,914 | 5 | 3 | Closed | Supulaxmi Konar | Clarification. | Product | Clarification | null | Job Structure | null | null | 2021-04-08T11:53:17+05:30 | 2021-04-28T22:49:01+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that 30 days notice period is showing for FTC Employees. We will check and update you shortly. Regards, Judhistira.M, Hi Supulaxmi, We had ave requested some employee IDs for which notice period is showing 30 days but we did not receive it. Hence we have checked below FTC employees randomly and their notice period is showing 15 days. Employee IDs: NBHC05051, NBHC05324,NBHC04864, NBHC04871 Please check and let us know if any FTC employees notice period is showing 30 days. Regards, Judhistira.M |
1,832 | Dear Jay, There is a leave allocation issue with the below employee, could you please check and resolve the same. Also, please check if there any other employees who have similar issue. Regards, Nainesh From: Manindar Shamkant Gawand <manindarg@efl.global> Sent: 08 April 2021 11:20 To: Nainesh G Shah <naineshg@efl.global> Cc: K.B Vinish Kumar <vinishk@efl.global>; Sandeep Lawoo Kadam <sandeepk@efl.global>; Patil Satyajit D <satyajitp@efl.global> Subject: how to update leave in HR system Mangesh H Kamble 01528 Importance: High Dear Nainesh Sir , Further to subject I had taken the leave from 24th March to 27th March 2021 but as still the PL are not update in system unable to update the Same in HR system so could you please help me how to update the leave in Hr system [cid:image001.png@01D72C69.04667250] [cid:image004.png@01D72C69.12F2CFD0] Awaiting hear from you ....... Mangesh H. Kamble from Maninder desk Thanks & Best Regards, [Description: Description: cid:image001.png@01CD89E2.30DF09B0] Manindar Shamkant Gawand Assistant - Custom Brokerage ________________________________ Expo Freight Private Limited Branch Office: Near Shed No.1, Gateway Distriparks Limited, Tal-Uran, Dist-Raigad, Navi Mumbai-400707 T +91 22 6140 4747 | F +91 22 6140 4700 W www.expofreight.com<http://www.expofreight.com/> [cid:image003.jpg@01D72C69.04667250] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,915 | 5 | 1 | Closed | Nainesh | Clarification Provided | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-08T12:07:20+05:30 | 2021-04-23T19:49:25+05:30 | gsujatha@efl.global | gsujatha@efl.global | gsujatha@efl.global | null | null | Clarification | Hi Nainesh, As discussed we will check the reported query on leave issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Nainesh, Post analysis we understood that the mentioned employee is not yet confirmed and as per the leave configuration his leave balances got truncated on 31st MAR 2021 and leave credit of one day has been credited to the employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,833 | We are unable to generate the Salary Register for Current Month | 11,916 | 5 | 4 | Closed | Vidyasagar | columns added based on requisition | Product | Patch Deployment | Payroll Management | Monthly Reports | null | null | 2021-04-08T12:25:15+05:30 | 2021-07-21T19:50:02+05:30 | ramesh.nair@myadrenalin.com, balakumaran.v@myadrenalin.com | ramesh.nair@myadrenalin.com, balakumaran.v@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As discussed over the call, we have received the connectivity now, we will analyze the concern on "Salary Register" and share the updates with you. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call and communicated through mail, request you to please connect APL Database server to analyze and resolve the concern raised on "Salary Register". Thanks and Regards, Dhivya . V, Dear Vidyasagar, Request your inputs (or) help on knowing whether the "Salary Register" MIS reports can be used to extract the data, please let us know if any issues on that, hence accordingly we can help you on that. Thanks and Regards, Dhivya . V, Dear Dhivya, Not Working *Regards* *Vidyasagar* On Fri, 9 Apr 2021 at 10:40, Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Vidyasagar, > > Request your inputs (or) help on knowing whether the "Salary Register" MIS > reports can be used to extract the data, please let us know if any issues > on that, hence accordingly we can help you on that. > > > > > *Thanks and Regards,* > *Dhivya . V* > > On Thu, 8 Apr at 2:35 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As discussed over the call and communicated through mail, request you to > please connect APL Database server to analyze and resolve the concern > raised on "Salary Register". > > > > *Thanks and Regards,* > *Dhivya . V* > > On Thu, 8 Apr at 12:59 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As discussed over the call, we have received the connectivity now, we will > analyze the concern on "Salary Register" and share the updates with you. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Thu, 8 Apr at 12:25 PM , Vidyasagar <vidyasagar_y@apollopharmacy.org> > wrote: > We are unable to generate the Salary Register for Current Month > > [image: image] > > 11916:1025874 > , Hi Vidyasagar, We tried reaching you however unable to connect, request your inputs on this query, hence request you to please call us(or) share the contact number to reached, hence we will discuss and proceed further. Thanks and Regards, Dhivya . V, The report is executing 1. Only 3633 records 2 GL Code Value is showing blank 3 State & Region is not provided 4 Arrear Days is coming date format 5 Zero Values are coming as Blank instead of "Zero" As discussed over call I tried to generate through SSRS Reports which is also not coming we have to close the payroll since 3 days we are not able to generate the salary register Please find the screenshot of the error, Hi Vidyasagar, Yesterday, we have shared the SSRS report extracted in front end for verification purpose on payroll closure. Post this, request you to please verify the MIS report data values(28,000 plus records) and let us know, in the meanwhile, we will incorporate the below details and update you. We have added the GL code available in component form, however post conversation with you, we understood that you require the GL(old employee id) available in employment details. We will add and update you. State and region inclusion Arrear days value Blank values to be displayed as zero. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As requested, we have added the below :- GL code Arrear days Columns values will be zero, where it is null. Region and State, will be getting displayed for whomever the values are tagged. Please verify and let us know, post processing this month. Thanks and Regards, Dhivya . V, Remove the Space in the Employee Code Arrear Days should come after Region And Same need to update in Salary Register for Previous Month Also, In Salary Register for Previous Month Confirmed Pay Process Data is to come even if Employee code is Inactive or Pay process Status No Also records need to come since we have confirmed the data, Hi Vidyasagar, As discussed over the call, post discussion with you we understood that the additional space in employee code need to be removed and DOB and DOJ has to be added, as we well as the Arrear days to be displayed after Region. We will check this internally and update you. Note : This request is regard to Salary register changes in current month. Request you to please track the Salary register for Previous month separately. Thanks and Regards, Dhivya . V, The below given points need to be resolved STATE is to be come as per state master Employee Code is coming with space Employment status is to come after Grade then DOB in DD-MMM-YYYY then DOJ in DD-MMM-YYYY then DOL in DD-MMM-YYYY ACESIGROSS is showing Zero for Bangalore Executive Gift Coupons Paygroup The same report is to come in Salary Register for Previous month as per confirmed data Please update this at the earliest, Hi Vidyasagar, We will verify the below points shared by you on Salary register for Current month and update you. Post completion of Salary register for current month, we will track the Previous month report separately and do the needful. Thanks and Regards, Dhivya . V, Dear Team, Our internal team( Mr. Ramesh team - Mr. Cicil) will get in touch with you, to finalize the changes on the Salary Register report. Post finalizing the same, our team will proceed further on the changes requested on Salary Register current month and then the previous month. Thanks and Regards, Dhivya . V, Dear Team, Our internal team( Mr. Ramesh team - Mr. Cicil) will get in touch with you, to finalize the changes on the Salary Register report. Post finalizing the same, our team will proceed further on the changes requested on Salary Register current month and then the previous month. |
1,834 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team While creating Family Details Report from I-Reporter Designer, I am encountering the below error. Please check and resolve. [cid:image001.jpg@01D72C77.E92D9D10] Regards Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,917 | 5 | 1 | Closed | Sonali Srivastava | Space removed in the employee number column in the backend | Product | Data Correction | null | Personal Data | null | null | 2021-04-08T13:13:37+05:30 | 2021-04-23T16:49:15+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali Srivastava, we will check the irpeort configuration from our end and revert you back ,Please provide us sometime line THanks & Regards, Abirami K, Hi Sonali Srivastava, Please generate the family report and check now , We have made necessary changes to pull the record and generated the same from our end its working fine. Abirami K |
1,835 | 7th April Attendance not synced , please check the issue | 11,918 | 5 | 3 | Closed | Bharat Kumar | Attendance Integration scheduler got failed. So we have rescheduled the scheduler once again to sync the attendance data | Customization | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-08T13:17:11+05:30 | 2021-04-24T09:49:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, From the above query, we understood that the 07-Apr-2021 Attendance data not synced in the application. We will run the scheduler to sync the datan and update the status to you., Hi Bharat Kumar, We have rescheduled the Attendance integration scheduler yesterday. Post completion of the schedulers, the 7th april attendance is reflecting properly in the attendance calendar 2442. Attaching the sample employee's attendance calendar screenshot for your reference. To avoid this cases in the future, we have changed the attendance integration timings from our end. Please check the 7th april attendance data and confirm this from your end. |
1,836 | JO's need to be deleted for the Employee - AYE1400 and AYE4780. | 11,919 | 5 | 1 | Closed | Palak sodhi | Data correction | Product | Data Correction | null | Goal Management | null | null | 2021-04-08T14:01:41+05:30 | 2021-04-08T14:01:42+05:30 | null | null | null | null | null | Service Request | created_by: 2043095590673 time: 2021-04-08 08:31:41 UTC |
1,837 | Hi Team, Need help to rectify emp ID creation date for last week joiners. One of the staffs ID 1321 was incorrectly approved who joined on a later date. Regards, Ganga | 11,920 | 5 | 3 | Closed | Gangamma Kekada | E Code change requested | Product | Data Correction | null | Manage Employees | null | null | 2021-04-08T14:18:19+05:30 | 2021-04-23T18:49:58+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gangamma Kekada, As discussed, we understood that the Ecode has to be changed for two employees 1321 and 1330 in system. Please provide us sometimes, we will check the feasibility of doing the changes and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Any update? Regards, Ganga , Hi Gangamma Kekada, Based on your request, we have changed the E Code - 1321 to Mr. Ravi and 1330 - Mr. Mohammed in system. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Thanks for sorting the issue. Regards, Ganga |
1,838 | Hi, Even though we have selected the grace time for late / early period as "0" while generating the clock in /clock-out report we can view Late & Early mentioned against in time & out time. Kindly look into this issue on priority as our audit has started. [cid:image002.jpg@01D72C83.45A4B8C0] [cid:image003.jpg@01D72C83.45A4B8C0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image004.png@01D72C83.45A4B8C0] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** | 11,921 | 5 | 3 | Closed | Shweta Ghule Shankarrao | Grace time to set accordingly. Clarification | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-08T14:27:34+05:30 | 2021-04-23T14:47:27+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com | sivakumar.m@myadrenalin.com, gopalakrishnan.s@myadrenalin.com | null | null | Clarification | Hi Shweta, As mentioned by you, the Grace period is currently 0, which means that grace time is not given to employees, and if the employee logs in even 1 minute after the shift start time or log out even 1 minute before the shift end time, the report will reflect as late/early accordingly. If you do not want the report to show the same, give the grace time as 9 hours, so that system will not consider an employee as late even if he logs in after 1 or 2 hours. Please call me for any further clarification on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, Below issue has been resolved post changing the grace period configuration. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72C88.78F25200] , Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73207.0AEC57E0] |
1,839 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please refer the trail mail, wherein employees and their managers are receiving mailer regarding Career Anniversary. We need clarification regarding, how it has started auto-generating Career Anniversary mailers to reporting manager and the employee or who have initiated this request for the same. [cid:image001.png@01D72C82.A6805D80] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D72C82.A6805D80]<https://www.bicworld.com/en> [cid:image003.png@01D72C82.A6805D80] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D72C82.A6805D80] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D72C82.A6805D80] <https://www.instagram.com/bic_group/> [cid:image006.png@01D72C82.A6805D80] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: HR, Adrenalin <HR.Adrenalin@bicworld.com> Sent: Thursday, 8 April, 2021 10:05 AM Cc: Ajab, Abubakar <Abubakar.Ajab@bicworld.com>; Gaur, Esha <Esha.Gaur@bicworld.com>; Naik, Reenu <reenu.naik@bicworld.com> Subject: Career Anniversary greeting mail through scheduler AMLESH SHYAMLAL SAROJ Importance: High AMLESH SHYAMLAL SAROJ *** This is a system generated email. Please do not reply to this email id. *** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,922 | 5 | 1 | Closed | Sonali | provided the clarification | Product | Clarification | null | Employee Information | null | null | 2021-04-08T15:02:42+05:30 | 2021-04-23T16:49:16+05:30 | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | amlesh.saroj@bicworld.com | null | null | Clarification | Hi Reenu, As discussed over the call, We have analyzed the mail content builder form, and the scheduler name is "Greeting scheduler" The scheduler Content only tagged on "Employee Name", So the system trigged only on the name. If you want to remove the employee name tagged, The future career anniversary mail can't be triggered, And From our end, We have not configured in "Carrer Anniversary greeting mail". Thanks and Regards Vijayakumar k |
1,840 | Dear Madam, EM ID: 103844 Heera LAL JAt employee resignation is pulled back and now he is active. but his name is not seen in Employee details report OR Resigned staff status please do the needful. Regards, Sowmya | 11,923 | 5 | 3 | Closed | Sowmya | We have executed the HRMS payroll sync scheduler. | Product | Clarification | null | Separation Management | null | null | 2021-04-08T15:06:16+05:30 | 2021-04-23T19:49:26+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have executed the HRMS payroll sync scheduler. Now the employee is reflecting in the Employee Details report. Request you to check and revert for any further clarifications. Regards, Srujana.M |
1,841 | Dear Jay, As discussed earlier, the below employees are resigned in the month of March 2021 and have completed their final closure in Interface before confirming the Feb '21 paysheeet. Hence please rectify the same and confirm. PAYGROUP NAME EMPLOYEE CODE EMPLOYEE NAME Contract Logistics 01511 Nandini C R 01512 Shivasharanappa K Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,924 | 5 | 1 | Closed | Sujatha | Made active from backend | Product | Data Correction | null | Salary | null | null | 2021-04-08T15:06:29+05:30 | 2021-04-30T22:49:10+05:30 | naineshg@efl.global | naineshg@efl.global | naineshg@efl.global | null | null | Service Request | Hi Sujatha, As discussed we have made the mentioned employees active in the system. We request you to please process the FEB salary and then do the final closure for the employees. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Further to below msg, we are unable to process their salary for the month of Feb ’21 due to the below error. Please check and revert on the same. [cid:image001.png@01D72D9A.3A8C84A0] Regards, Sujatha , Hi Sujatha, Post analysis we understood that the employee's was made active in the system however their payprocess status has been changed. We have updated the same noe. We request youto please check now by doing the payprocess and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, We have done the pay process and now Shivasharanappa’s (Emp.No.01512) Month Tax is variance in Salary register & TAX workings attached the Scr. Short for your reference. Please rectify the same and confirm. Regards, Sujatha , Hi Sujatha, Post analysis we understood that for the mentioned employee his Monthtax is '7517.000' and the Onetime Tax is '370.000' and the the sum of month tax and onetime tax is showing as '7887.000' in tax computation sheet. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,842 | Dear Team, In Adrenaline payroll, KSR Kiran Emp Code – 255 has changed his name himself to “Shiva Ramachandra Kiran Kalepu". Ideally any employee shouldn’t have access to change their data themself until it is routed through HR. I request you to take this case and restrict employees to change their data directly. Regards, Leela | 11,925 | 5 | 3 | Closed | Leela Rani Manem | requested to do worklow conirguration | Product | Configuration | null | Workflow | null | null | 2021-04-08T15:22:08+05:30 | 2021-04-27T20:50:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Leela Rani Manem, Kindly join this session, https://fastsupport.gotoassist.com/731894019, Hi Leela Rani Manem, As discussed over the call , Employees are allowed to do the changes in Employee details form . As per your request we need to restrict employee changing Employee inormation without mentioning to HR TEAM . To restrict this we request yout configure the WORKfLOW using the form name Workflow definition master. Since admin login is not there we are unale to guide you over session.Once Admin login is available, Hi Leela Rani Manem, As discussed over the call , Employees are allowed to do the changes in Employee details form . As per your request we need to restrict employee changing Employee inormation without mentioning to HR TEAM . To restrict this we request yout configure the WORKfLOW using the form name Workflow definition master. Since admin login is not there we are unale to guide you over session.Once Admin login is available we will guide you to conigure Workflow |
1,843 | Dear Team, Emp(Mr.Gunji Sarath Chand) Emp ID: 00547 & SSO:503240562 not able to login to the Payroll page with his provided credentials. user name : bggts\503240562 Regards, Leela | 11,926 | 4 | 3 | Resolved | Leela Rani Manem | requested to do the login id update | Product | Clarification | null | Employee Information | null | null | 2021-04-08T15:26:16+05:30 | 2021-04-15T19:04:17+05:30 | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Leela Rani Manem, As per discussed, Login id i s not update properly or employee. We will check the query and update you the status., Hi Leela Rani Manem, Please ollw the elow steps and ask the employee to login 1. Navigate to form DATA UPLOAD 2. Choose template name as LOGIN ID update and click on Generate EXCEL 3. fill employee ID and LOGIN ID that employee trying ot upload. 4. Delete the irst 3 rows that will numer /data type/ sample data (only heading o staffid and login id should e there) 5. Save the file and load it and then Verify once it got success please click on upload Please update us in case of clarification., Dear Kohima, Kindly look into the issue. Not able to update the same. [cid:image001.jpg@01D73172.4523B600] Thanks & Regards, M.Leela Rani BHEL-GE Gas Turbine Services Pvt. Ltd., Quadrant No. 1, 7th Floor, Module - A1, A2, A3,Cyber Towers, Hitech City, Madhapur, HYDERABAD - 500 081. Website: http://www.bggts.com<http://www.bggts.com/> Mobile no. +91 8332914551 , Dear Team, Request you to help me on this issue. Thanks & Regards, M.Leela Rani BHEL-GE Gas Turbine Services Pvt. Ltd., Quadrant No. 1, 7th Floor, Module - A1, A2, A3,Cyber Towers, Hitech City, Madhapur, HYDERABAD - 500 081. Website: http://www.bggts.com<http://www.bggts.com/> Mobile no. +91 8332914551 , Hi Leela Rani Manem, As discussed, Kindly join this session' Kohima Gopihttps://fastsupport.gotoassist.com/684915090, Dear Kohima, Thank you so much for our quick support. Thanks & Regards, M.Leela Rani BHEL-GE Gas Turbine Services Pvt. Ltd., Quadrant No. 1, 7th Floor, Module - A1, A2, A3,Cyber Towers, Hitech City, Madhapur, HYDERABAD - 500 081. Website: http://www.bggts.com<http://www.bggts.com/> Mobile no. +91 8332914551 , Hi Leela Rani Manem, As per your request , We have taken sessio and guided you to change the Login ID through excel.Kindly check the same and update us in case clariication. |
1,844 | Dear Team, need some assistance reg. New emp creation in adrenalin. Regards, Leela | 11,927 | 4 | 3 | Resolved | Leela Rani Manem | clariication | Product | Clarification | null | Manage Employees | null | null | 2021-04-08T15:27:45+05:30 | 2021-04-15T19:05:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, As discussed over the call, we have understood that employee creation has no worklow and need to deine .we will schedule session as inormed., Hi Leela Rani Manem, As discussed ,We have taken session and explained the details that mentioned in session.We have requested you to update us in case any error while creating Employee. |
1,845 | Hello team, Request you to add Sairam Babu Gatti in Field:2 (Account head). For further clarification reach me on 9052417773. Thanks, Varun | 11,928 | 5 | 3 | Closed | Sai Varun Ranga | Done the changes. | Product | Configuration | null | Personal Data | null | null | 2021-04-08T15:29:44+05:30 | 2021-04-13T17:29:21+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sai Varun Ranga, As requested we have checked and added the reported employee to the account head from our end. Please proceed with mapping. Let us know if you have any concerns. Regards, Amudhan K |
1,846 | Dear Team, The employee self-appraisal (L0) form routed by current reporting manager to previous reporting manager. Previous manger done some changes and sent it to the current reporting manager. Now the self-appraisal form not visible for both managers. Please assists. Emp Id: 1271,1035 Contact Number:8248065630 Regards, S.Sachigadevi | 11,929 | 5 | 3 | Closed | Sachigadevi S | Adhoc approval for self appraisal | Product | Data Correction | null | Performance Management | null | null | 2021-04-08T15:43:01+05:30 | 2021-04-19T10:08:18+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sachigadevi S, Please join the below session link. https://fastsupport.gotoassist.com/794346667 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Will Join 4:45 Regards, S.Sachigadevi. ----- Original Message ----- , Hi Sachigadevi S, We tried reaching you over the given number but the call was left unanswered. Kindly join the link. https://fastsupport.gotoassist.com/528334967 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Sachigadevi S, As discussed over the phone, the self appraisal is the input based approval form which should not be routed to another employee using Work List. Kindly use the Forms Pending For Your Approval to approve the self appraisal form. If you want to change the approvers in system, kindly raise the ticket, we will do the changes. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, Please close the ticket. Thank you. Best Regards, S.Sachigadevi. Mobile Number: 7708803389 |
1,847 | As per the request, the PMS has been initiated for the Employee - AYE4699. Please check. | 11,930 | 5 | 1 | Closed | Palak sodhi | PMS Initiation - AYE4699 | Product | Service Request | null | Goal Management | null | null | 2021-04-08T16:04:50+05:30 | 2021-04-08T16:04:50+05:30 | null | null | null | null | null | Service Request | created_by: 2043095590673 time: 2021-04-08 10:34:50 UTC |
1,848 | Please note for below mentioned employee one competency is missing in Q2 assessment screen. Emp ID – 9274 Emp Name- Prakash Kumar | 11,931 | 5 | 3 | Closed | Meghana S M | Goal and competency have same name | Product | Data Correction | null | Performance Management | null | null | 2021-04-08T17:01:56+05:30 | 2021-04-08T18:35:30+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, We have shared the link to your IT Team for checking the query, once they have connected to the link, we will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, As discussed over the phone, the reported employee has given both Goal Name and Competency name as Productivity in system. Due to which, while saving one record another records are getting removed. This has been already communicated to Ms. Rajeshwari in the Q1 Review Assessment time. How ever, we have inserted the competency through back end. Kindly inform the user to delete that goal and another goal in the review screen. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,849 | Dear Team, Please reinitiate confirmation form to level 1 C181279 | 11,932 | 5 | 2 | Closed | Venkatesh | Confirmation reinitiation done | Product | Service Request | null | Confirmation Management | null | null | 2021-04-08T17:26:14+05:30 | 2021-04-27T15:48:26+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11850, Hi Venkatesh, We will re-initiate the confirmation for the employee from the back end Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Dear Ramachandran, Below tickets are pending from last one week. Please take connection and close. #https://myadrenalincare.freshdesk.com/support/tickets/11932, https://myadrenalincare.freshdesk.com/support/tickets/11850, https://myadrenalincare.freshdesk.com/support/tickets/11849 Best Regards, Venkatesh .P India Infoline Finance Limited IIFL House, Sun Infotech Park, Road No. 16V, Plot No. B -23, MIDC, Thane Industrial Area, Wagle Estate, Thane (W) –400604 Landline: 022-41035431 | IP: 615431 Mobile No. : 9082190519 ---- On Mon, 12 Apr 2021 10:04:05 +0530 Ramachandran J , Hi Venkatesh, As per request, Confirmation has been reinitiated for the mentioned employee from the back end. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
1,850 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Jay Request your help on the below email, please. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Shanthi Kr <shanthi.kr@intellectdesign.com> Date: Thu, Apr 8, 2021 at 5:43 PM Subject: Fwd: PDD - FY 2020-21 To: Ram Kommineni HR <ram.kommineni@intellectdesign.com>, Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Hi Ram, Can you please check this ? ---------- Forwarded message --------- From: Neeta Kadam iWLTH <neeta.kadam@intellectdesign.com> Date: Thu, Apr 8, 2021 at 5:15 PM Subject: Fwd: PDD - FY 2020-21 To: Shanthi Kr <shanthi.kr@intellectdesign.com> Cc: Indira Yadavalli <indira.yadavalli@intellectdesign.com> Hi Shanthi, Vinay and Venkatesh have left the organisation long back. System still shows their name as "Reviewer". I had requested the HRMS team to change the reviewer but it is still not not changed. Request your help here. Employee ID Employee Name Reviewer 1VV Sundeep Kumar Singhal A9L - Vinay Kumar O3Q Diyakar Kayalolla A9L - Vinay Kumar GQ2 Lavanya Kumari Kedari A9L - Vinay Kumar J19 Sudip Rai A9L - Vinay Kumar Q6Q Raghavendra kapadam A9L - Vinay Kumar UH4 Alla Tarun Sankar A9L - Vinay Kumar V4E Ashok Chakravarthy Pilla A9L - Vinay Kumar Y9J Anusha Rani Porandla A9L - Vinay Kumar QJ7 Abhijeet Parihar A9L - Vinay Kumar T99 Pamarthi Shyam Srinivas A9L - Vinay Kumar V1K Pratap Danam A9L - Vinay Kumar V4A Naresh Masulu A9L - Vinay Kumar Y4X Laloo Kumar A9L - Vinay Kumar C52 Madhu Babu Nandigam JK1 - Venkatesh Chillara C2T Lakshmaiah Sri Kanth Ganji JK1 - Venkatesh Chillara Y6Z Murali Krishna Reddy Bhumireddy JK1 - Venkatesh Chillara B2A Praveena Kandukala T52 - Chandramouli Gulla M7K Stanzin Tsesdup T52 - Chandramouli Gulla R5G Vishal Tripathi T52 - Chandramouli Gulla DX7 Kusuma Kumari Bollineni T52 - Chandramouli Gulla Y2H Ansuman Baral T52 - Chandramouli Gulla Y9K Bhanusri Muppidi T52 - Chandramouli Gulla Y9Q Abhilash Srihari Naga Manikanta Vellanki T52 - Chandramouli Gulla YM8 Sridatta Sairam Bitragunta T52 - Chandramouli Gulla Warm regards, Neeta Kadam Business Enablement Wealth & Private banking Intellect Design Arena Ltd. t: +91 22 42028100 x 5606 | m: +91 9930943718 | VOIP: 745606 e: neeta.kadam@intellectdesign.com Unit No -35, SDF-II. SEEPZ Andheri East. Mumbai - 400096 ---------- Forwarded message --------- From: Neeta Kadam iWLTH <neeta.kadam@intellectdesign.com> Date: Thu, Feb 4, 2021 at 2:19 PM Subject: Re: PDD - FY 2020-21 To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Cc: Indira Yadavalli <indira.yadavalli@intellectdesign.com> Hi Balaji, Cleared the Cache. still not able to edit the functional Manager. The field is freezed. The reviewer has left the organisation long back why their names are still showing in the system? [image: image.png] Warm regards, Neeta Kadam HR - Executive Wealth & Private banking Intellect Design Arena Ltd. t: +91 22 42028100 x 5606 | m: +91 9930943718 | VOIP: 745606 e: neeta.kadam@intellectdesign.com Unit No -35, SDF-II. SEEPZ Andheri East. Mumbai - 400096 On Thu, Feb 4, 2021 at 2:01 PM Balaji Damodaran HR < balaji.damodaran@intellectdesign.com> wrote: > Hi Neeta > > > Kindly clear the cache and try by modifying an employee in movement form. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Wed, Feb 3, 2021 at 12:40 PM Neeta Kadam iWLTH < > neeta.kadam@intellectdesign.com> wrote: > >> Hi Balaji, >> >> I am still not able to edit the functional Manager in the system for >> below associates. Please help >> >> [image: image.png] >> >> Warm regards, >> >> Neeta Kadam >> HR - Executive >> Wealth & Private banking >> Intellect Design Arena Ltd. >> t: +91 22 42028100 x 5606 | m: +91 9930943718 | VOIP: 745606 >> e: neeta.kadam@intellectdesign.com >> Unit No -35, SDF-II. SEEPZ Andheri East. Mumbai - 400096 >> >> >> On Mon, Feb 1, 2021 at 5:59 PM Neeta Kadam iWLTH < >> neeta.kadam@intellectdesign.com> wrote: >> >>> Hi Balaji, >>> >>> Vinay Kumar (A9L) and Venkatesh Chillara (JK1) has left the organisation >>> long back but their name is still showing up as a "Reviewer" in Appraisal. >>> Kindly remove their name as a "Reviewer" >>> >>> Employee ID Employee Name Reviewer >>> C52 Madhu Babu Nandigam JK1 - Venkatesh Chillara >>> GQ2 Lavanya Kumari Kedari A9L - Vinay Kumar >>> J19 Sudip Rai A9L - Vinay Kumar >>> O3Q Diyakar Kayalolla A9L - Vinay Kumar >>> QJ7 Abhijeet Parihar A9L - Vinay Kumar >>> R58 Deepa Das A9L - Vinay Kumar >>> UH1 Harini Sudhagar A9L - Vinay Kumar >>> V1K Pratap Danam A9L - Vinay Kumar >>> V4A Naresh Masulu A9L - Vinay Kumar >>> V4E Ashok Chakravarthy Pilla A9L - Vinay Kumar >>> Y3F Sravan Kumar Ankam A9L - Vinay Kumar >>> Y9J Anusha Rani Porandla A9L - Vinay Kumar >>> >>> Warm regards, >>> >>> Neeta Kadam >>> HR - Executive >>> Wealth & Private banking >>> Intellect Design Arena Ltd. >>> t: +91 22 42028100 x 5606 | m: +91 9930943718 | VOIP: 745606 >>> e: neeta.kadam@intellectdesign.com >>> Unit No -35, SDF-II. SEEPZ Andheri East. Mumbai - 400096 >>> >> -- Regards Shanthi Ranganathan -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,933 | 5 | 1 | Closed | Balaji Damodaran | Clarification | Product | Clarification | null | Goal Management | null | null | 2021-04-08T17:50:41+05:30 | 2021-04-24T10:48:49+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | dhivya.v@myadrenalin.com, balaji.damodaran@intellectdesign.com | null | null | Service Request | Hi Balaji Damodaran, Request you to please mention us the new reviewer /approver name, hence we will do the changes and update you accordingly. Thanks and Regards, Dhivya . V, Hi Balaji Damodaran, As discussed over call, the changes has been updated for the new reviewer /approver name from your end. Please let us know if any changes required from our end. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,851 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Employee RAJKISHORE G JENA ^ 890999 is not able to update the employee details in the system. Below is the screenshot of the message generated while updating the details in the system. Kindly check and revert. [Image] [cid:image002.png@01D72C9F.FA82D760] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image003.png@01D72C9F.FA82D760]<https://www.bicworld.com/en> [cid:image004.png@01D72C9F.FA82D760] <https://www.linkedin.com/company/bic/> [cid:image005.png@01D72C9F.FA82D760] <https://www.youtube.com/user/bicbrand> [cid:image006.png@01D72C9F.FA82D760] <https://www.instagram.com/bic_group/> [cid:image007.png@01D72C9F.FA82D760] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,934 | 4 | 1 | Resolved | Sonali | Adhaar number updated | Product | Data Correction | null | Employee Information | null | null | 2021-04-08T17:53:27+05:30 | 2021-04-12T11:38:51+05:30 | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | amlesh.saroj@bicworld.com | null | null | Clarification | Hi Sonali, For the below query, We have understood the Aadhar number already exists error throw, Kindly share the below employee Aadhar number we will verify from our end and share feedback. Thanks and Regards Vijayakumar k, Hi, PFB Aadhar card details of the employee. [cid:image001.png@01D72F8A.E537F140] [cid:image002.png@01D72F8A.E537F140] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image003.png@01D72F8A.E537F140]<https://www.bicworld.com/en> [cid:image004.png@01D72F8A.E537F140] <https://www.linkedin.com/company/bic/> [cid:image005.png@01D72F8A.E537F140] <https://www.youtube.com/user/bicbrand> [cid:image006.png@01D72F8A.E537F140] <https://www.instagram.com/bic_group/> [cid:image007.png@01D72F8A.E537F140] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. , Hi Reenu, As discussed over the call, We have found the below Adhaar number already updated on an In_active employee(5764), So the error occur, Now your confirmation based we have removed the Adhaar number Inactive employee column from our end, kindly update Adhaar in the new employee code and share feedback, Thanks and Regards Vijayakumar k |
1,852 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Pls let me know if we can add more goals in annual review form. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,935 | 5 | 2 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Goal Management | null | null | 2021-04-08T17:58:21+05:30 | 2021-04-24T10:48:49+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee, As we discussed earlier/last year as well, the Annual review is to review the goals finalized during Goal setting/Mid-year review. Goals cannot be added during Annual Review process. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , I know this Gowtham, but I need any alternative way we have to do this as this is necessary. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As discussed earlier as well, below are the 2 ways for this requirement. Cleanup cases as and when received via backend by Support team(Adrenalin). A front-end option to be customized for GTFL as per your requirement. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,853 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] PFB and Resolve Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Neelam M. Kasle Sent: Thursday, April 8, 2021 6:29 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Sumathi R <sumathi.r@godrejagrovet.com> Subject: RE: Leave balance not updated Dear Gyan, Mr. Santosh Kumar leave balance not show in adreanlin Please check Regards Neelam Kasle From: Sumathi R Sent: 08 April 2021 16:43 To: Neelam M. Kasle <neelam.kasle@godrejagrovet.com<mailto:neelam.kasle@godrejagrovet.com>> Subject: FW: Leave balance not updated Dear Neelam, Please do the needful. Regards, Sumathi From: Santhosha B M Sent: Thursday, April 8, 2021 4:03 PM To: Sumathi R <sumathi.r@godrejagrovet.com<mailto:sumathi.r@godrejagrovet.com>> Cc: Tukaram Shrikrishna Phad <tukaram.phad@godrejagrovet.com<mailto:tukaram.phad@godrejagrovet.com>>; Sadashiv Badanavar <sadashiv.badanavar@godrejagrovet.com<mailto:sadashiv.badanavar@godrejagrovet.com>> Subject: Leave balance not updated Dear Madam, My Leave balance not updated in adrenalin, pls do the needful. [cid:image001.png@01D72CA4.FAD1A160] Regards, Santhosha B M Sr.QA-Officer +91 9900566173 Godrej Agrovet Limited. C/o Moreswara agro feeds limited. #65/1,G R Halli,Kasaba Hobali, NH-13,Chitradurga- 577502 [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,936 | 5 | 2 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-08T18:41:22+05:30 | 2021-04-24T08:49:01+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Gyanamayee, Whenever a leave type is not reflecting, it is only to do with mapping. You can check the same via "Leave Configuration" form. Please find below screenshot, employee belongs to "GAVL Operations" which is not mapped to CPL leave type, hence not shown. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
1,854 | Please find the screenshot, there is an error in attendance calendar the roster has been made for employee A01886 - SURAJIT KUMAR PAUL, but attendance shows as absent as well as his IN/OUT time is also showing 0. | 11,937 | 5 | 3 | Closed | Senthil kumar M S | employee attendnace is update due to movement in chris | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-08T18:45:29+05:30 | 2021-04-27T19:49:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11885, Hi Senthil kumar M S, As per the query , We have understood that even ater shit roaster attendance is marked asent.We will check the query and update you the status. Kohima Gopi, Hi Senthil kumar M S, As per our analysis ,We have veriied that employee shit is changed due to the movement happened in CHRIS. Requesting you to check with chris team that how employees details is update in Integration file without intitiating the Movement. Kindly change the shit in chirs to get updated here in adrenalin or do the employee asic info update to correct the details. |
1,855 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Adrenalin Team, Pls. share the configuration steps for below: * To open the Income Tax Configuration (old & new tax regime) for April 2021 - All Employees. * To disable the tax proofs which are currently open. * To open / enable the tax declaration window for FY 2021 - All employees. * When employees submit their tax declarations in FY 2021, they should get an notification email about the details of tax declaration they have submitted. Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D72CAE.5CAEF320] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,938 | 5 | 1 | Closed | Sonali | provided the clarification | Product | Clarification | null | Tax | null | null | 2021-04-08T19:41:59+05:30 | 2021-04-24T19:48:50+05:30 | ask.adrenalin@myadrenalin.com, harshaj.service_provider@bicworld.com, vijayakumar.k@myadrenalin.com, srujana.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, harshaj.service_provider@bicworld.com, vijayakumar.k@myadrenalin.com, srujana.m@myadrenalin.com | harshaj.service_provider@bicworld.com, vijayakumar.k@myadrenalin.com, srujana.m@myadrenalin.com | null | null | Clarification | Hi Sonali, Noted your below points, We will share the steps as soon as possible, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As Per request, We have attached the details from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
1,856 | We have announce the goal setting process for all employees in our organisation, but the "Save" and "Submit" options are not available for the employees who's ecode starts with "K00" - ki mobility employees. please check and resolve immediately. attaching the supporting document | 11,939 | 5 | 4 | Closed | Saravanan K | In the review details form, the DOJ is mentioned as less than 01-oct-2020. Due to that 01-nov-2020 employee's goal setting not initiated. | Product | Configuration | null | Goal Management | null | null | 2021-04-08T21:36:53+05:30 | 2021-04-16T10:33:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan K, From the reported query, we understood that the Goal setting was not initiated for the KI mobility employees. Due to that, the save and submit options are not reflecting for those employees. We will check the existing PMS mapping and provide the solution to you., Hi Saravanan K, In the 'Review details' form, for the F21 current PMS calendar the Date of joining is mentioned as 'less than 01-oct-2020'. Attaching the screenshot for your reference. But the reported sample employee's (K00409) DOJ is 01-Nov-2020. Due to that, the goals setting not initiated for those employees. Request you to change the Date of joining limit in the Review details form and confirm us whether the reported employee's Goal setting needs to be initiated from the backend (without any mail trigger) or not., Thank you, Issue resolved!, |
1,857 | Dear Team, Please help Ms. Sonali to close the below Payroll point. In case of any query, you may reach out to copied email ids of Ms. Sonali or Mr. Viswanathan. Regards, Kanika From: Sonali Srivastava [mailto:Sonali.Srivastava@artfertilityclinics.com] Sent: Thursday, April 8, 2021 6:17 PM To: Kanika Thakur; Gautam C; Aishwary Singh Cc: Viswanathan; Manickaraj Subject: RE: Investment Declaration-Mail Draft. [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Can anyone pls update by when this activity will be done? We are already behind timelines. Regards Sonali From: Viswanathan <vish@abs.co.in> Sent: 07 April 2021 11:56 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>; Manickaraj <manickaraj@abs.co.in>; Payroll Helpdesk <Payroll.Helpdesk@artfertilityclinics.com> Cc: Kanika Thakur <Kanika.T@myadrenalin.com>; Gautam C <gautam.c@myadrenalin.com>; Aishwary Singh <Aishwary.Singh@myadrenalin.com> Subject: Re: Investment Declaration-Mail Draft. Importance: High Adrenalin Team We have already confirmed the March21 payroll in Adrenalin. Please do necessary changes for fy 2021-22 Payroll setup and enable the Tax declaration page at the earliest Regards Viswanathan.S From: Sonali Srivastava Sent: Tuesday, April 6, 2021 12:51 PM To: Viswanathan ; Manickaraj ; Payroll Helpdesk Cc: Kanika Thakur ; Gautam C ; Aishwary Singh Subject: Investment Declaration-Mail Draft. Dear Viswanathan As discussed, pls send me the draft for investment declaration FY-2021-22. It should have ideally gone now. Employees need to update the same in the system before cutoff. Regards Sonali Srivastava Manager-HR This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,940 | 5 | 1 | Closed | Kanika Thakur | Financial Year patch deployment | Product | Patch Deployment | null | Tax | null | null | 2021-04-08T22:58:26+05:30 | 2021-04-28T10:51:19+05:30 | vish@abs.co.in, manickaraj@abs.co.in, gautam.c@myadrenalin.com, aishwary.singh@myadrenalin.com, sonali.srivastava@artfertilityclinics.com | vish@abs.co.in, manickaraj@abs.co.in, gautam.c@myadrenalin.com, aishwary.singh@myadrenalin.com | vish@abs.co.in, manickaraj@abs.co.in, sonali.srivastava@artfertilityclinics.com, gautam.c@myadrenalin.com, aishwary.singh@myadrenalin.com | null | null | Software Enhancement | Hi Kanika Thakur, We have to deploy the patch to change the financial year for 2021-2022, we have forwarded the same to the product team, Provide us sometime line once deployed will be updated. Abirami K, Dear Abirami, The patch has been deployed by the Cloud Team. Can you please check and enable the Tax Declaration window. Also mention the steps to enable/disable the window so that Ms. Sonali can do it on her own in future. Regards, Kanika , Window is already open informed to ART. It was done last week only. , Thanks for informing Aishwary. Regards, Kanika , Hi Kanika Thakur, Team, Yesterday I Was not available I have redirected my internal team to deploy the patch for the financial year change and as per the below trail mail it confirmed that the patch has been deployed in your environment. In case of further clarification, Pleaseupdate us!! Abirami K, Dear Team, It has been resolved. Please mark it as close. Thank you for your cooperation. Regards, Kanika |
1,858 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We are unable to upload the election leave. need your help in getting this credited and debited. Regards Sandeep From: Jeny Joseph <jeny.C101873@exidelife.in> Sent: 08 April 2021 21:18 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Cc: Gayathri D <gayathri.d1@exidelife.in>; Naveen Kumar M <naveen.m1@exidelife.in>; Mercy Flora U S <mercyflora.us@exidelife.in>; Manisha T <manisha.C101739@in.exidelife.intranet> Subject: Election Leave Dear Sandeep, PFA of the file which have been updated in HRIS, the same has been uploaded successfully but leave balance is not reflecting in the leave balance report. Request you to kindly check the uploaded file whether it is correct. Regards Jeny Joseph ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,941 | 5 | 1 | Closed | Sandeep Thungaturthy | Scheduler | Customization | Service Request | null | Absence, Time and Attendance | null | null | 2021-04-09T09:43:21+05:30 | 2021-04-24T13:48:53+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | iswarya.s@myadrenalin.com | null | null | Service Request | Hi Sandeep Thungaturthy, We understand that the you are unable to upload the election leave. We will share the connection and we will help to upload the leave. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, I had connected to the session shared. , Hi Sandeep Thungaturthy, As discussed over call, Please declare the holiday for the date - 06-APR-2021 in the "Holiday Master" form against the calendar - Tamilnadu calendar. Then please run the attached Holiday scheduler for the past date - 06-APR-2021 so that it will get reflected as holiday in the "Attendance Calendar" form. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, The attachment is missing.. , Hi Sandeep Thungaturthy, We have send the attachment to you over mail. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,859 | Hi Team, Multiple grids are formed in the education and past employment details during the on boarding step for AQ020833 ^ Mohammad Adnan Jamil Please help clear the incomplete grids. Thanks Ansu singh | 11,943 | 5 | 3 | Closed | Ansu Singh | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-04-09T10:29:24+05:30 | 2021-04-24T11:49:04+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that multiple entries are formed during the on boarding for the mentioned employee. Please join the below session to remove the same. https://fastsupport.gotoassist.com/410573256 Support key: 410573256 Thanks & Regards, Greeshma, Hi Ansu Singh, As requested, we have removed the duplicate grid from employee on boarding form and the same has been confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma |
1,860 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We request you to trigger the contract end date notification before 15 days. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,944 | 5 | 1 | Closed | Balaji Damodaran | Clarification | Product | Service Request | null | Confirmation Management | null | null | 2021-04-09T10:32:54+05:30 | 2021-04-24T11:49:05+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, As discussed over call, we will check the contract end date notification which is getting triggered only before 5 days and it should be triggered before 15 days. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Balaji Damodaran, Post Analysis, we have verified for one Employee - ZV8 and his Contract End date is "16-MAR-2021" and the contract end date notification mail started triggering on "01-MAR-2021" that is 15 days before the Contract end date until "15-MAR-2021". (Attached the screenshot of the mails that got triggered from 01st MAR 2021 until 15th MAR 2021) Also we have verified in the "Add Reminder" form and the no of days configured as 15 days so that the mail will trigger 15 days before the contract end date. Please check in the Mail viewer for this Employee and confirm if any clarification required. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,861 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team We request you to refer the below email and resolve the issue. Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Thu, Apr 8, 2021 at 8:20 PM Zerlina Gonsalves USS < zerlina.gonsalves@intellectdesign.com> wrote: > Hi All, > > Pfa the screen shot: > > > Thanks, > > Zerlina Gonsalves |Manager|HR > Intellect Design Arena > 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada > T: 416-800-0216|ext-1027|M: +1 647-937-3717 > zerlina.gonsalves@intellectdesign.com > > > ---------- Forwarded message --------- > From: Rajni Chopra <rajni.chopra@icloud.com> > Date: Thu, Apr 8, 2021 at 10:47 AM > Subject: Re: Intellect Onboarding - documents required > To: Zerlina Gonsalves USS <zerlina.gonsalves@intellectdesign.com> > > > Hi there, > > The application process does not move from further from this screen. I > have let it run for hours here but the *next* button does not appear at > the bottom of the screen (where my cursor is pointing)to move the workflow > along. > > Thanks again for all your assistance. > > Best, > Rajni > > > Sent from my iPhone > > On Apr 8, 2021, at 09:11, Zerlina Gonsalves USS < > zerlina.gonsalves@intellectdesign.com> wrote: > > > Hi Rajni, > > Will it be possible for you to send a screenshot of the error that pops up > when you are trying to view the previously input information? > That would help the team to resolve the issue. > > Thanks, > > Zerlina Gonsalves |Manager|HR > Intellect Design Arena > 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada > T: 416-800-0216|ext-1027|M: +1 647-937-3717 > zerlina.gonsalves@intellectdesign.com > > > ---------- Forwarded message --------- > From: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> > Date: Thu, Apr 8, 2021 at 9:07 AM > Subject: Re: Intellect Onboarding - documents required > To: Gayathri Ramamoorthy PTAG <gayathri.ramamoorthy@intellectdesign.com> > Cc: Zerlina Gonsalves USS <zerlina.gonsalves@intellectdesign.com>, > Jayakrishnan N <jayakrishnan.n@myadrenalin.com> > > > Hi Gayathri > > Can I have the error screenshot please. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Thu, Apr 8, 2021 at 6:25 PM Gayathri Ramamoorthy PTAG < > gayathri.ramamoorthy@intellectdesign.com> wrote: > >> Hi Balaji, >> >> Please look into this on priority and confirm >> >> >> Regards >> Gayathri >> >> On Thu, 8 Apr 2021, 6:24 pm Zerlina Gonsalves USS, < >> zerlina.gonsalves@intellectdesign.com> wrote: >> >>> Hi Gayathri, >>> >>> Kindly let me know asap the below status as we need to move head with >>> the onboarding. >>> >>> >>> Thanks, >>> >>> Zerlina Gonsalves |Manager|HR >>> Intellect Design Arena >>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada >>> T: 416-800-0216|ext-1027|M: +1 647-937-3717 >>> zerlina.gonsalves@intellectdesign.com >>> >>> >>> ---------- Forwarded message --------- >>> From: Rajni Chopra <rajni.chopra@icloud.com> >>> Date: Wed, Apr 7, 2021 at 5:31 PM >>> Subject: Re: Intellect Onboarding - documents required >>> To: Zerlina Gonsalves USS <zerlina.gonsalves@intellectdesign.com> >>> >>> >>> Hi Zerlina, >>> >>> I have tried to update the system to include all of the information >>> requested but it is not allowing me to press the ’next’ button. >>> Can you please let me know if the information was saved? I am only able >>> to view the ‘basic information’ screen. >>> >>> Thanks >>> Rajni >>> >>> On Apr 7, 2021, at 2:55 PM, Zerlina Gonsalves USS < >>> zerlina.gonsalves@intellectdesign.com> wrote: >>> >>> Hi Rajni, >>> >>> I am not able to understand; could you fill the Pre Joining forms or >>> not. >>> If not, then Gayathri can help you with this. Kindly let me know. >>> >>> Finally, I do not give permission to contact my previous employer >>> without contacting me first. I deselected that in the forms but the final >>> page seems to contradict that instruction. Can you please fix this? - If >>> Nityo is doing the BGC, then we will not be doing the same. >>> >>> Gayathri, >>> >>> Kindly make the changes for the DOB as indicated by Rajni. >>> >>> >>> >>> Thanks, >>> >>> Zerlina Gonsalves |Manager|HR >>> Intellect Design Arena >>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada >>> T: 416-800-0216|ext-1027|M: +1 647-937-3717 >>> zerlina.gonsalves@intellectdesign.com >>> >>> >>> On Wed, Apr 7, 2021 at 2:05 PM Rajni Chopra <rajni.chopra@icloud.com> >>> wrote: >>> >>>> Hi Zerlina, >>>> >>>> I accessed the system but cannot it is not allowing me to access it. >>>> Also, in the form itself my birth date is written incorrectly - it >>>> should read 11-May-1969 and not 5-Nov-1969. >>>> Finally, I do not give permission to contact my previous employer >>>> without contacting me first. I deselected that in the forms but the final >>>> page seems to contradict that instruction. Can you please fix this? >>>> >>>> Let me know if you would like any additional details. >>>> >>>> Best, >>>> Rajni >>>> >>>> On Apr 7, 2021, at 1:18 PM, Zerlina Gonsalves USS < >>>> zerlina.gonsalves@intellectdesign.com> wrote: >>>> >>>> Just reset your own password after you say "Forget Password". >>>> >>>> Let me know if it still does not work. >>>> >>>> >>>> Thanks, >>>> >>>> Zerlina Gonsalves |Manager|HR >>>> Intellect Design Arena >>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada >>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717 >>>> zerlina.gonsalves@intellectdesign.com >>>> >>>> >>>> On Wed, Apr 7, 2021 at 1:12 PM Rajni Chopra <rajni.chopra@icloud.com> >>>> wrote: >>>> >>>>> Hi there, >>>>> >>>>> The Candidate Approval email came through but the password isn’t >>>>> valid. >>>>> Can you send the link again? I had requested a one about 10 minutes >>>>> ago but it hasn’t arrived. >>>>> >>>>> Thanks >>>>> Rajni >>>>> >>>>> On Apr 7, 2021, at 12:37 PM, Rajni Chopra <rajni.chopra@icloud.com> >>>>> wrote: >>>>> >>>>> Hi Zerlina, >>>>> >>>>> Further to our conversation earlier, my degree will be under my maiden >>>>> name: RAJNI DUGGAL as I was not married when I graduated. >>>>> Hope this helps. >>>>> >>>>> Rajni >>>>> >>>>> On Apr 7, 2021, at 12:29 PM, Rajni Chopra <rajni.chopra@icloud.com> >>>>> wrote: >>>>> >>>>> Hi Zerlina, >>>>> >>>>> Please find attached my master licence. >>>>> As stated earlier, I don’t have a copy of my degree or my marksheet as >>>>> I graduated in 1988. BMO looked it up on the system themselves. Is it >>>>> possible for you do do the same? >>>>> >>>>> <Master-Business-Licence.pdf> >>>>> >>>>> Thanks, >>>>> Rajni >>>>> >>>>> >>>>> On Apr 7, 2021, at 12:17 PM, Zerlina Gonsalves USS < >>>>> zerlina.gonsalves@intellectdesign.com> wrote: >>>>> >>>>> Hi Rajni, >>>>> >>>>> Pls send your incorporated number (to be put in PO), highest degree >>>>> certificate and marksheet. >>>>> >>>>> >>>>> Thanks, >>>>> >>>>> Zerlina Gonsalves |Manager|HR >>>>> Intellect Design Arena >>>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada >>>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717 >>>>> zerlina.gonsalves@intellectdesign.com >>>>> >>>>> >>>>> On Wed, Apr 7, 2021 at 10:35 AM Zerlina Gonsalves USS < >>>>> zerlina.gonsalves@intellectdesign.com> wrote: >>>>> >>>>>> Hi Rajni, >>>>>> >>>>>> Yes I have received the mail. Thanks for the same. >>>>>> >>>>>> >>>>>> Regards, >>>>>> >>>>>> Zerlina Gonsalves |Manager|HR >>>>>> Intellect Design Arena >>>>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada >>>>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717 >>>>>> zerlina.gonsalves@intellectdesign.com >>>>>> >>>>>> >>>>>> On Wed, Apr 7, 2021 at 10:03 AM Rajni Chopra <rajni.chopra@icloud.com> >>>>>> wrote: >>>>>> >>>>>>> Hi Zerlina, >>>>>>> >>>>>>> I sent the email across to you separately. Can you please confirm >>>>>>> you have received it? >>>>>>> >>>>>>> I will send the other documents across as soon as I have the link. >>>>>>> >>>>>>> Thanks >>>>>>> Rajni >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>>> On Apr 7, 2021, at 09:21, Zerlina Gonsalves USS < >>>>>>> zerlina.gonsalves@intellectdesign.com> wrote: >>>>>>> >>>>>>> >>>>>>> Morning Rajni, >>>>>>> >>>>>>> As discussed, kindly provide the proof of employment for the past 5 >>>>>>> years from BMO. >>>>>>> >>>>>>> Hope you have finished the incorporation process and >>>>>>> your background verification has been started by Nityo. >>>>>>> >>>>>>> You will receive a Pre joining link from email id - >>>>>>> WelcometoIntellect. >>>>>>> Kindly fill all the details and upload the required documents. >>>>>>> >>>>>>> Let me know in case of any queries. >>>>>>> >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> Zerlina Gonsalves |Manager|HR >>>>>>> Intellect Design Arena >>>>>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada >>>>>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717 >>>>>>> zerlina.gonsalves@intellectdesign.com >>>>>>> >>>>>>> >>>>>>> On Thu, Apr 1, 2021 at 4:52 PM Rajni Chopra <rajni.chopra@icloud.com> >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Zerlina, >>>>>>>> >>>>>>>> Here’s my drivers licence for ID purposes. >>>>>>>> >>>>>>>> Best, >>>>>>>> Rajni >>>>>>>> >>>>>>>> <IMG_0125.jpg> >>>>>>>> >>>>>>>> On Apr 1, 2021, at 4:44 PM, Rajni Chopra <rajni.chopra@icloud.com> >>>>>>>> wrote: >>>>>>>> >>>>>>>> Hi Zerlina, >>>>>>>> >>>>>>>> Happy Thursday! >>>>>>>> >>>>>>>> Please find below the information you requested. >>>>>>>> >>>>>>>> Best, >>>>>>>> Rajni >>>>>>>> >>>>>>>> <KPMG Consent form copy - Rajni Chopra.pdf> >>>>>>>> >>>>>>>> >>>>>>>> <IMG_0594.jpg> >>>>>>>> >>>>>>>> On Apr 1, 2021, at 2:26 PM, Zerlina Gonsalves USS < >>>>>>>> zerlina.gonsalves@intellectdesign.com> wrote: >>>>>>>> >>>>>>>> Hi Rajni, >>>>>>>> >>>>>>>> Request to send a piece of ID with your picture on it to start the >>>>>>>> Onboarding Process at Intellect. >>>>>>>> >>>>>>>> After you share the above document, you will receive a Pre joining >>>>>>>> link. Kindly fill the details and upload the documents in the system >>>>>>>> accordingly after you receive the link. >>>>>>>> >>>>>>>> In addition to the above, kindly send the below documents to me at >>>>>>>> the earliest: >>>>>>>> >>>>>>>> 1. Last 5 years of Employment (Reliving/Experience or Proof of >>>>>>>> the employment) - For the last five years, I was employed with BMO >>>>>>>> Financial Group. My last position was VP, Project Management. Can you >>>>>>>> please specify what you would like me to submit as proof of employment? >>>>>>>> >>>>>>>> >>>>>>>> 1. Highest Qualification (Degree & Mark sheet) - Bachelor of >>>>>>>> Science from the University of Toronto. I don’t have a copy of my mark >>>>>>>> sheet as I graduated in 1992. >>>>>>>> >>>>>>>> >>>>>>>> 1. Passport Size Photo. - Attached >>>>>>>> >>>>>>>> >>>>>>>> 1. KPMG Consent Form - as attached - Attached. >>>>>>>> >>>>>>>> Let me know incase of any queries. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Thanks, >>>>>>>> >>>>>>>> Zerlina Gonsalves |Manager|HR >>>>>>>> Intellect Design Arena >>>>>>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada >>>>>>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717 >>>>>>>> zerlina.gonsalves@intellectdesign.com >>>>>>>> >>>>>>>> This e-Mail may contain proprietary and confidential information >>>>>>>> and is sent for the intended recipient(s) only. If by an addressing or >>>>>>>> transmission error this mail has been misdirected to you, you are requested >>>>>>>> to delete this mail immediately. You are also hereby notified that any use, >>>>>>>> any form of reproduction, dissemination, copying, disclosure, modification, >>>>>>>> distribution and/or publication of this e-mail message, contents or its >>>>>>>> attachment other than by its intended recipient/s is strictly prohibited. >>>>>>>> Visit us at *https://www.intellectdesign.com* >>>>>>>> <https://www.intellectdesign.com/><KPMG Consent form.pdf> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> This e-Mail may contain proprietary and confidential information and >>>>>>> is sent for the intended recipient(s) only. If by an addressing or >>>>>>> transmission error this mail has been misdirected to you, you are requested >>>>>>> to delete this mail immediately. You are also hereby notified that any use, >>>>>>> any form of reproduction, dissemination, copying, disclosure, modification, >>>>>>> distribution and/or publication of this e-mail message, contents or its >>>>>>> attachment other than by its intended recipient/s is strictly prohibited. >>>>>>> Visit us at *https://www.intellectdesign.com* >>>>>>> <https://www.intellectdesign.com/> >>>>>>> >>>>>>> >>>>> This e-Mail may contain proprietary and confidential information and >>>>> is sent for the intended recipient(s) only. If by an addressing or >>>>> transmission error this mail has been misdirected to you, you are requested >>>>> to delete this mail immediately. You are also hereby notified that any use, >>>>> any form of reproduction, dissemination, copying, disclosure, modification, >>>>> distribution and/or publication of this e-mail message, contents or its >>>>> attachment other than by its intended recipient/s is strictly prohibited. >>>>> Visit us at *https://www.intellectdesign.com* >>>>> <https://www.intellectdesign.com/> >>>>> >>>>> >>>>> >>>>> >>>>> >>>> This e-Mail may contain proprietary and confidential information and is >>>> sent for the intended recipient(s) only. If by an addressing or >>>> transmission error this mail has been misdirected to you, you are requested >>>> to delete this mail immediately. You are also hereby notified that any use, >>>> any form of reproduction, dissemination, copying, disclosure, modification, >>>> distribution and/or publication of this e-mail message, contents or its >>>> attachment other than by its intended recipient/s is strictly prohibited. >>>> Visit us at *https://www.intellectdesign.com* >>>> <https://www.intellectdesign.com/> >>>> >>>> >>>> >>> This e-Mail may contain proprietary and confidential information and is >>> sent for the intended recipient(s) only. If by an addressing or >>> transmission error this mail has been misdirected to you, you are requested >>> to delete this mail immediately. You are also hereby notified that any use, >>> any form of reproduction, dissemination, copying, disclosure, modification, >>> distribution and/or publication of this e-mail message, contents or its >>> attachment other than by its intended recipient/s is strictly prohibited. >>> Visit us at *https://www.intellectdesign.com* >>> <https://www.intellectdesign.com/> >>> >>> >>> > This e-Mail may contain proprietary and confidential information and is > sent for the intended recipient(s) only. If by an addressing or > transmission error this mail has been misdirected to you, you are requested > to delete this mail immediately. You are also hereby notified that any use, > any form of reproduction, dissemination, copying, disclosure, modification, > distribution and/or publication of this e-mail message, contents or its > attachment other than by its intended recipient/s is strictly prohibited. > Visit us at *https://www.intellectdesign.com* > <https://www.intellectdesign.com/> > > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,945 | 4 | 1 | Resolved | Balaji Damodaran | Clarification Provided | Product | Service Request | null | Employee Information | null | null | 2021-04-09T10:34:37+05:30 | 2021-04-09T18:47:16+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com | jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com | null | null | Service Request | Hi Balaji Damodaran, We understand that the application process does not move from further from this screen. I have let it run for hours here but the next button does not appear at the bottom of the screen We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Balaji Damodaran, Post analysis we understood that the mentioned candiate has filled all the details and generated the pre joining forms also. I have also informed the same to Gayathri as well. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,862 | March 2021 month's Leave Pending for approval but not showing in role base page. how to approve same from my login. 11519 ^ Gagandeep Singh Sidhu | 11,946 | 5 | 1 | Closed | Bharat Kumar | created a view | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-09T11:05:18+05:30 | 2021-04-24T17:49:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Bharat Kumar, We will check the reported Leave pending point and update the status to you., Hi Bharat Kumar, As discussed, We have taken the session and created the 'Pending Leave request report' ireport to view the pending leaves. Request you to check and confirm this from your end. |
1,863 | Hi , Presently new joining entries ( Employee Creation ) are pending with Kubu San ID E0051 , we need to move all the Employee creation pending forms to Sneha Oberoi San ID 11590 . So that she can approve the transactions. | 11,947 | 5 | 4 | Closed | Bharat Kumar | actor update | Product | Service Request | null | Workflow | null | null | 2021-04-09T11:08:11+05:30 | 2021-04-24T12:48:23+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11946, Hi Bharat Kumar, From the above query, we understood that you like reassign the Employee creation pending forms to Sneha Oberoi San ID 11590. Please connect the DB server and share your Anydesk to work on the reported query., please join 351 195 166 , Hi Bharat Kumar, We have taken the session and moved the employee creation pending forms to Sneha Oberoi San ID 11590. The same has been showcased to you over the session. |
1,864 | We need to take pay slip for Mr. Paran kumar (E.Code: 00070103) who is left from the company. (May, June, July and Aug 2020). I could not seen him in advanced option in "Pay slip viewer". Kindly help us to take the pay slip for him. | 11,948 | 5 | 4 | Closed | THIRUMAL SELVAN S | Please navigating the form payslip and tax computation and click the advanced tab and choose inactive employees | Product | Clarification | null | Pay process | null | null | 2021-04-09T11:19:04+05:30 | 2021-04-09T13:59:43+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi THIRUMAL SELVAN S, Please navigating the form payslip and tax computation and click the advanced tab and choose inactive employees. And inactive employees' details will fetch in the dropdown. Please select the employee code and give a download. Regards, Niraikalai R, Dear NiraiKalai, Thanks for your quick support. Now i can access the pay slip for him. Regards, S. Thirumal , Hi THIRUMAL SELVAN S, Thankyou for your feedback. |
1,865 | Dear Team, kindly check, Employee attachment option auto remove from Application. | 11,949 | 5 | 4 | Closed | Sandeep Jangid | employee attachment form enable | Product | Clarification | null | Employee Information | null | null | 2021-04-09T11:19:33+05:30 | 2021-04-09T15:42:01+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, As we have discussed, we will check with Rohit and enable the same for the employee attachment in mobile app., Hi Sandeep Jangid, The query has been resolved, we have enabled the employee attachment form access in mobile application. |
1,866 | Hi, How to take payslip for left employee. With Regards, G.Sivaprasad | 11,950 | 5 | 3 | Closed | G.SIVAPRASAD | Please navigating the form payslip and tax computation and click the advanced tab and choose inactive employees. | Product | Clarification | null | Salary | null | null | 2021-04-09T11:20:36+05:30 | 2021-04-09T13:22:26+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.68 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi G.SIVAPRASAD, Please navigating the form payslip and tax computation and click the advanced tab and choose inactive employees. And inactive employee's details will fetch in the dropdown. Please select the employee code and give a download. Regards, NIraikalai R |
1,867 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Request you to please reverse the goal setting of the employee 117563. Her goals are approved the system by the manager, and it needs some amendments now. Kindly assist. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,951 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Backend Update | Product | Data Correction | null | Goal Management | null | null | 2021-04-09T11:39:34+05:30 | 2021-04-24T15:49:16+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Amolika Ajinkya Uplekar, Noted on your query,we will do the needful and update on the status once we have reversed the same. Regards Wasim |
1,868 | confirmation due date of Reddyvari Himaja - 6111 to 1-Apr-2021 | 11,952 | 5 | 2 | Closed | Varun Kumar S | Date correction requested | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-09T11:41:33+05:30 | 2021-04-24T12:48:26+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We have shared the session link to your IT Team. Once they have connected, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, Based on your request, we have changed the confirmation due date for the reported employee. Requesting you to please check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,869 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, This is to inform you that those employee who regularised attendance for reversal on 18th of the month after 4PM. Their reversal system is not capturing when we are taking range of 19th of last month & 18th of current month. For your reference, below is the list of Reversal dates, which was approved on 18th Feb 21 but while taking report from 19th feb 21 to 18th Mar 21 system didn't captured below dates.. EMPLOYEE ID EMPLOYEE NAME NO. OF DAYS FROM DATE TO DATE REMARKS 117852 Sagar Chandrakant Sawant 1.00 16-Dec-2020 16-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 17-Dec-2020 17-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 18-Dec-2020 18-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 19-Dec-2020 19-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 21-Dec-2020 21-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 22-Dec-2020 22-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 23-Dec-2020 23-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 24-Dec-2020 24-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 28-Dec-2020 28-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 29-Dec-2020 29-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 30-Dec-2020 30-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 31-Dec-2020 31-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 01-Jan-2021 01-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 02-Jan-2021 02-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 04-Jan-2021 04-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 05-Jan-2021 05-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 06-Jan-2021 06-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 11-Jan-2021 11-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 12-Jan-2021 12-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 13-Jan-2021 13-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 14-Jan-2021 14-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 15-Jan-2021 15-Jan-2021 Absent Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,953 | 5 | 3 | Closed | Nilesh Jaiswal | Clarification | Customization | Clarification | null | Customization | null | null | 2021-04-09T11:54:42+05:30 | 2021-04-30T15:49:56+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, mandar.d@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, mandar.d@myadrenalin.com | gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com | null | null | Software Problem | Hi Nilesh Jaiswal, Noted on your query, we will check and do the needful once we have identified the gap and update status accordingly. Regards Wasim, Hi Nilesh Jaiswal, With reference to our discussion, please be informed, the LOPR Report 2338pulls the data based on the Approval date of the employees AR, for E.g ,the said employee (117852) has raised AR of December 2020 on 18 Feb 2021 and has got approved on the same date ,LOPR Report is now pulled from 19-Feb-2021 to 18-Mar-2021,the said employees AR will not get pulled in the report as From Date is beyond the Approval date, Approval Date should fall in the range of from date and To date to be pulled in this report as such is the customization Logic. Have forwarded the same to Mandar to guide you further on this. Regards Wasim |
1,870 | Hi, Unable to generate clock in clock out status. The report keeps loading for a long time and goes blank. regards Aishwarya | 11,954 | 5 | 3 | Closed | Aishwarya KV | As we have checked, Implementation team has deployed a patch to increase the time out session. Hence the report is generating irrespective of data size. | Product | Clarification | null | Employee Reports | null | null | 2021-04-09T11:58:33+05:30 | 2021-05-12T18:50:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the Clock in Clock out Status is working fine. We have attached the screenshot for your reference. We suggest you to generate the report on weekly basis since there are large number of datas. Regards, Veerapandian R, HI, I was able to download the report from 01-03-2021 to 31-03-2021 by which it is understood that the size of the data is not the issue. Request you to check and fix this once and for all or give us a solution as taking out the reprot on weekly basis is time consuming. Regards Aishwrya , Hi Aishwarya KV, As we have checked, Implementation team has deployed a patch to increase the time out session. Hence the report is generating irrespective of data size. Please let us know if any further clarification is needed. Regards, Veerapandian R |
1,871 | Hi, Employee closure was done. But, exit clearance report doesnot give the data whereas the clearance remarks of process owners were visible during final closure. | 11,955 | 5 | 3 | Closed | Aishwarya KV | As we checked, "Exit Clearance Report 2548" is a customized report. It will generate the report of the employees whose separation transaction is in Pending and status is Active. The provided employee id (13045) final closure has been done and current status of the employee is "inactive". Hence the the employee will not reflect in the report.
As discussed over the call we have been informed that the employee id (13045) is not reflecting in the report "Clearance Activity Status Report". Please choose the employee status as "inactive" and generate the report. The employee is reflecting in the report.
We have attached the screenshot of the report for your reference.
As we checked, The employees last relieving date, Last working date , last pay date has been changed in the master table. We have updated those dates as per your confirmation. | Product | Clarification | null | Separation | null | null | 2021-04-09T12:01:17+05:30 | 2021-05-13T18:49:56+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi, Please update Regards Aishwarya, Hi Aishwarya KV, As we checked, "Exit Clearance Report 2548" is a customized report. It will generate the report of the employees whose separation transaction is in Pending and status is Active. The provided employee id (13045) final closure has been done and current status of the employee is "inactive". Hence the the employee will not reflect in the report. As discussed over the call we have been informed that the employee id (13045) is not reflecting in the report "Clearance Activity Status Report". Please choose the employee status as "inactive" and generate the report. The employee is reflecting in the report. We have attached the screenshot of the report for your reference. As we checked, The employees last relieving date, Last working date , last pay date has been changed in the master table. We have updated those dates as per your confirmation. Please check from your end and let us know. Regards, Veerapandian R |
1,872 | The employee submitted the goal instead of selecting "save" option. now it is at her line manager's approval list. please pull back this transaction through back end or suggest if we can do it in front end itself. Ecode - 20617 | 11,956 | 5 | 3 | Closed | Saravanan K | SQL UPDATES | Product | Data Correction | null | Goal Management | null | null | 2021-04-09T12:16:24+05:30 | 2021-04-16T10:34:17+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan K, From the reported query, we understood that you like to pull back the reported employee's Goal setting record from the pending. The pullback option is not available in the frontend. We will pull back the same from the backend and update the status to you., Hi Saravanan K, Based on your request, we have pulled back the reported employee's Goal setting. Now, the Goal setting saved status. Attaching the employee's Goal setting screenshot for your reference. Please check and confirm this from your end., Thankyou! Regards, --------------------------------------------------------- Saravanan K | Executive - Human Resources | T V Sundram Iyengar & Sons Pvt Ltd | Mobile: <tel:+91%2073%2058%20390876> +91 73 58 390876 ----------------------------------------------------- |
1,873 | Hi, We are unable to cancel the applied leaves of employee C1508 whose resignation is in process. Request you to help us for the same. Regards, Pinkiiy Raval | 11,957 | 5 | 3 | Closed | Vaishali Raut | relieving date crossed | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-09T12:20:00+05:30 | 2021-04-16T11:23:16+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/894210908 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the employee relieving date has been crossed in system due to which the system doesn't allowed you to do the cancel. Now we have cancelled the Leave using Leave Cancel form and raised the Leave using the Leave Transaction Upload by correcting the relieving date and reverted it once the transactions was success. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
1,874 | RILEV_EXE paygroup Salary was processed in Adrenalin for the month of Mar 2020. But we cant able to view the salary details . Also the executives not able to download their payslip. For the month of May 2020, We have already upload the Salary statement excel file to the Adrenalin. but not shown in the Salary data | 11,958 | 4 | 3 | Resolved | ROOTS IT | Process not done | Product | Clarification | null | Salary | null | null | 2021-04-09T13:01:28+05:30 | 2021-04-09T18:39:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Kindly provide us sometimes, we will schedule the session and check the reported query whether the data is available in system or not. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Please join the below session link. https://fastsupport.gotoassist.com/166217420 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, When checking the reported query from our end, we found that, for RILEV_EXE pay group, Mar 2020 Pay Process has not done in system. Pay process done only for Feb 2020, after that it has done for Nov 2020 in system. Hence requesting you to please do the Processed Data History upload in system for Mar 2020. For May 2020, as showcased over the session, the data has been uploaded only for 2 components ie., LOP_DAYS and WRKDAYS in system. Due to which other components are not showing. Kindly do the upload using Processed Data History. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,875 | Karthikeyan D (P2912) not able to install mobile app for attendance marking. refer to attached screenshot . Kindly check and help for the same. | 11,959 | 5 | 2 | Closed | Pratap Singh | Clarification | Product | Clarification | null | null | null | null | 2021-04-09T13:13:31+05:30 | 2021-04-28T18:49:43+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that while installing the Mobile App the Employee - P2912, it is throwing the Error - "Device ID not found. Unable to send the Mpin". We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, while trying to login with my mobile App we are able to login and the MPIN has been send to the Employee - P2912 Mail ID. Kindly follow the below steps to resolve the issue, 1. Please remove the existing device ID from "Mobile request authorization" form for the mentioned employee -P2912 by entering the device ID and click go and then if any row is getting displayed check the Reject checkbox and click reject button. 2. Inform employee to reinstall the application Adrenalin 5.4 and do the sign up. 3. Ensure the employee Mail ID is updated in contact details, It will trigger the email PIN and mobile PIN for sign up and then check with password received. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, employee -P2912, not found in "Mobile request authorization" and after un-install existing app, he is not able to install the same, kindly check and resolve the same , Hi Pratap Singh, While checking with our internal mobile team, while they try to login to mobile App we are able to login with the Employee - P2912. As they have suggested that there is a problem in his mobile and if possible share the video of his mobile while trying to login. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,876 | Dear Madam, Below employee resignation raised and approved from reporting Authority in SPARK. But till yet it “Transaction is pending for approval. Cannot modify…” error showing. Need your support to complete this transaction, so we can process separation activity. EM ID: 108633. Regards, Sowmya | 11,960 | 5 | 3 | Closed | Sowmya | below reported employee record resignation moved to fail due to "
Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. | Product | Clarification | null | Separation Management | null | null | 2021-04-09T13:48:19+05:30 | 2021-04-24T14:48:58+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee record resignation moved to fail due to " Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (98274). The current transaction cannot be committed and cannot support operations that write to the log file. Rollback the transaction.". Now we have reprocessed data. Request you to check in the final closure form and revert for any further clarifications. Regards, Srujana.M |
1,877 | Hi, The confirmation form of emp A5727 has not been triggered properly. Request you to do the needful. Regards, Pinkiiy Raval | 11,961 | 5 | 3 | Closed | Vaishali Raut | confirmation not initiated | Product | Clarification | null | Confirmation Management | null | null | 2021-04-09T14:18:44+05:30 | 2021-04-16T11:22:35+05:30 | vaishali.raut@medusind.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11957, Hi Vaishali Raut, We have already initiated the session for another query. We will check once that query has been resolved and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the confirmation was not initiated for the reported employee due to which the skills was not displaying in the Confirmation Appraisal. Now we have initiated the confirmation using confirmation process scheduler and skills are reflecting and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
1,878 | Mobile claim is not getting credited even after CRS Monthly Credit | 11,962 | 5 | 3 | Closed | Chittibabu M | clariFication | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-04-09T14:29:07+05:30 | 2021-04-27T13:48:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, As per the query ,We have understood that Mobile claim is not getting credit . Kindly join this session https://fastsupport.gotoassist.com/327994845 Kohima Gopi, Hi Chittibabu M, As discussed over the call, We have understood that employee is now able to submit the transaction oF Mobile claim. Kindly check the same and update us in case oF clariFication. |
1,879 | Hi, In the "workflow definition master" Local conveyance BIAL form Level 3 approver to be changed from "FINGLFAC" to "PAYABLESFAC". Attached screenshot for your reference. Please do the needful. | 11,963 | 5 | 3 | Closed | Pradeep Kumar Swain | workflow changes done by customer request | Product | Configuration | null | Workflow | null | null | 2021-04-09T14:58:33+05:30 | 2021-04-14T08:38:21+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.68 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep, Based on your request, we have changed the 3rd level approver from "FINGLFAC" to "PAYABLESFAC". Please check the same in your end and get back to us if you have any questions. Regards Raghu.t, Hi Raghu, You have changed it to "PAYABLE FAC" which is incorrect. Please change it to "PAYABLESFAC". Screenshot attached for your reference., Hi Pradeep Kumar Swain, Regret the inconvenience. We have changed the role from "PAYABLE FAC" to "PAYABLESFAC". Please let us know if you have any questions. Regards Raghu.t, Hi Raghu, Its fine now, Thank You. regards, Pradeep |
1,880 | Dear Madam, employee ID: 103209 has trasfered from PUSA-B to Samastipur-D on 9th Feb 21 but employee is still seen in the old branch only please do the needful. Regards, Sowmya | 11,964 | 5 | 3 | Closed | Sowmya | We have checked, employees effective date is different in master and history tables. Due to that sync was not happened. Now we have corrected the same. | Product | Service Request | null | Employee Movement | null | null | 2021-04-09T15:06:25+05:30 | 2021-04-24T16:49:01+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, employees effective date is different in master and history tables. Due to that sync was not happened. Now we have corrected the same. Request you to as employees click the dialog box and revert for any further clarifications. Regards, Srujana.M |
1,881 | Hi Team, We have closed and confirm Mar-21 month payroll in harmony. Please request you to roll over and update financial year 2021-22 for process Apr-21 month. Kindly ensure before update rollover tack backup of UAT and Live server. Please check and revert for further clarification, if any. Thanks and Regards, Jitendra Jethwa 9022679982 | 11,965 | 5 | 1 | Closed | Jitendra Jethwa | FY 2021-2022 patch | Product | Patch Deployment | null | Payroll Setup | null | null | 2021-04-09T15:09:58+05:30 | 2021-05-01T15:49:14+05:30 | ansu.singh@aquitysolutions.com, sitaram.nayak@aquitysolutions.com, rohit.gaikwad@aquitysolutions.com, manish.verma@aquitysolutions.com, paulraj.periyakani@aquitysolutions.com, shivkumar.varma@aquitysolutions.com, vaibhav.joshi@aquitysolutions.com, ravi.koyyada@aquitysolutions.com, balakumaran.v@myadrenalin.com, srujana.m@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ansu.singh@aquitysolutions.com | null | null | null | Software Enhancement | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jitendra Jethwa, As discussed, kindly check with your IT team and take the necessary Backup of both Application and database. Once the backup activities are done kindly let us know to proceed further from our end. Thanks & Regards, Greeshma, Hi Team, As per trail mail we require to take backup of UAT and Live serve to rollover. Kindly do the needful. [cid:image001.png@01D72D63.F9A5BDC0] Solutions for Smarter Healthcare Jitendra Jethwa| Payroll AQuity Solutions, India Private Limited, 1st Floor, Unit No. 103, Reliable Plaza, Plot No. K 10, Kalwa Industrial Area, Village – Elthen, Taluka & Dist Thane, Airoli Navi Mumbai – 400 708 Mobile| (091) 9022679982 Office| +91 (22) 3307 7053 Email| Jitendra.Jethwa@aquitysolutions.com<mailto:Jitendra.Jethwa@aquitysolutions.com> Website|www.aquitysolutions.in<http://www.aquitysolutions.in/> | www.aquitysolutions.com<http://www.aquitysolutions.com/> [cid:image003.png@01D72D63.F9A5BDC0]<https://www.linkedin.com/company/aquity-solutions-indiaa>[cid:image003.png@01D72D63.F9A5BDC0]<https://www.facebook.com/Aquity.india/>[cid:image003.png@01D72D63.F9A5BDC0]<https://www.instagram.com/aquitysolutions/>[cid:image003.png@01D72D63.F9A5BDC0]<https://www.youtube.com/channel/UCogywMzrBoxb-HKM57UXpjw>[cid:image003.png@01D72D63.F9A5BDC0]<https://twitter.com/AquityIndia>[cid:image008.jpg@01D72D63.F9A5BDC0] This electronic mail transmission contains confidential information intended only for the person(s) named. Any use, distribution, copying or disclosure by another person is strictly prohibited. If you are not the intended recipient of this e-mail, prsomptly delete it and all attachments , Hi Jitendra, As I understand you want the latest backup to be restored in Harmony UAT. We will restore the latest available database backup which should be of 8th April 2021 and download the Application data from live to UAT. We will confirm once this is done. Solutions for Smarter Healthcare Sitaram Nayak | Lead - Systems Engineer AQuity Solutions, India Private Limited No.147, 4th Floor, Anjaneya Techno Park, Kodihalli, Madiwala Machideva Road, (Old Airport Road), Bangalore - 560008 Mobile| 9945000039 | Office | +91 (80) 6715-7503 Email | sitaram.nayak@aquitysolutions.com<mailto:sitaram.nayak@aquitysolutions.com> Website | www.aquitysolutions.in<http://www.aquitysolutions.in/> | www.aquitysolutions.com<http://www.aquitysolutions.com/> [Linkedin Logo Images, Stock Photos & Vectors | Shutterstock]<http://www.linkedin.com/company/aquity-solutions/> [Facebook Brand Resources] <http://www.facebook.com/AquitySolutions> [cid:image011.jpg@01D72D64.DF2C2230] <http://www.youtube.com/channel/UCb6yXYSp_5R6YawoTqI5TOg/videos> [Image result for Instagram icon] <https://www.instagram.com/aquity.solutions/> [Image result for twitter icon] <https://twitter.com/SolutionsAquity> [Graphical user interface, text Description automatically generated] <https://recruiting.ultipro.com/SPH1000SPH/JobBoard/02436283-3813-424c-8564-250b38d25a1f/?q=&o=postedDateDesc> This electronic mail transmission contains confidential information intended only for the person(s) named. Any use, distribution, copying or disclosure by another person is strictly prohibited. If you are not the intended recipient of this e-mail, promptly delete it and all attachments. , Hello Sitaram, We need to take backup of today's date and after that restore on UAT. We have confirmed Payroll today and we need today's backup for updating year end patch. Thank you. Bests, Vaibhav Joshi | DGM Finance Aquity Solutions India Pvt. Ltd. ◍ Office: +91-22-3307-7074 | Mobile: +91-961 959-1415 ◍ vaibhav.joshi@aquitysolutions.com ◍ www.aquitysolutions.com<http://www.mmodal.com> ________________________________ , Hi Vaibhav, Thanks for clarification. We will download the today’s backup and restore in ARF UAT environment. Once this is done, we will keep you posted. Solutions for Smarter Healthcare Sitaram Nayak | Lead - Systems Engineer AQuity Solutions, India Private Limited No.147, 4th Floor, Anjaneya Techno Park, Kodihalli, Madiwala Machideva Road, (Old Airport Road), Bangalore - 560008 Mobile| 9945000039 | Office | +91 (80) 6715-7503 Email | sitaram.nayak@aquitysolutions.com<mailto:sitaram.nayak@aquitysolutions.com> Website | www.aquitysolutions.in<http://www.aquitysolutions.in/> | www.aquitysolutions.com<http://www.aquitysolutions.com/> [Linkedin Logo Images, Stock Photos & Vectors | Shutterstock]<http://www.linkedin.com/company/aquity-solutions/> [Facebook Brand Resources] <http://www.facebook.com/AquitySolutions> [cid:image005.jpg@01D72D66.FE4667A0] <http://www.youtube.com/channel/UCb6yXYSp_5R6YawoTqI5TOg/videos> [Image result for Instagram icon] <https://www.instagram.com/aquity.solutions/> [Image result for twitter icon] <https://twitter.com/SolutionsAquity> [Graphical user interface, text Description automatically generated] <https://recruiting.ultipro.com/SPH1000SPH/JobBoard/02436283-3813-424c-8564-250b38d25a1f/?q=&o=postedDateDesc> This electronic mail transmission contains confidential information intended only for the person(s) named. Any use, distribution, copying or disclosure by another person is strictly prohibited. If you are not the intended recipient of this e-mail, promptly delete it and all attachments. , Hi Vaibhav, We have restored the Harmony UAT database with the 9th April 2021 nightly backup of Harmony Live database. The application data from live is downloaded to UAT server 172.16.0.117 and kept in below path. Please co-ordinate with Adrenalin to restore the application. H:\Application Data from Live\Adrenalin Let us know if there are any concerns. Solutions for Smarter Healthcare Sitaram Nayak | Lead - Systems Engineer AQuity Solutions, India Private Limited No.147, 4th Floor, Anjaneya Techno Park, Kodihalli, Madiwala Machideva Road, (Old Airport Road), Bangalore - 560008 Mobile| 9945000039 | Office | +91 (80) 6715-7503 Email | sitaram.nayak@aquitysolutions.com<mailto:sitaram.nayak@aquitysolutions.com> Website | www.aquitysolutions.in<http://www.aquitysolutions.in/> | www.aquitysolutions.com<http://www.aquitysolutions.com/> [Linkedin Logo Images, Stock Photos & Vectors | Shutterstock]<http://www.linkedin.com/company/aquity-solutions/> [Facebook Brand Resources] <http://www.facebook.com/AquitySolutions> [cid:image005.jpg@01D72FCE.26188AB0] <http://www.youtube.com/channel/UCb6yXYSp_5R6YawoTqI5TOg/videos> [Image result for Instagram icon] <https://www.instagram.com/aquity.solutions/> [Image result for twitter icon] <https://twitter.com/SolutionsAquity> [Graphical user interface, text Description automatically generated] <https://recruiting.ultipro.com/SPH1000SPH/JobBoard/02436283-3813-424c-8564-250b38d25a1f/?q=&o=postedDateDesc> This electronic mail transmission contains confidential information intended only for the person(s) named. Any use, distribution, copying or disclosure by another person is strictly prohibited. If you are not the intended recipient of this e-mail, promptly delete it and all attachments. , Hi Greeshma, Please refer trail mail and do the needful for further process. [cid:image008.png@01D72FD2.3D6B2A70] Solutions for Smarter Healthcare Jitendra Jethwa| Payroll AQuity Solutions, India Private Limited, 1st Floor, Unit No. 103, Reliable Plaza, Plot No. K 10, Kalwa Industrial Area, Village – Elthen, Taluka & Dist Thane, Airoli Navi Mumbai – 400 708 Mobile| (091) 9022679982 Office| +91 (22) 3307 7053 Email| Jitendra.Jethwa@aquitysolutions.com<mailto:Jitendra.Jethwa@aquitysolutions.com> Website|www.aquitysolutions.in<http://www.aquitysolutions.in/> | www.aquitysolutions.com<http://www.aquitysolutions.com/> [cid:image010.png@01D72FD2.3D6B2A70]<https://www.linkedin.com/company/aquity-solutions-indiaa>[cid:image010.png@01D72FD2.3D6B2A70]<https://www.facebook.com/Aquity.india/>[cid:image010.png@01D72FD2.3D6B2A70]<https://www.instagram.com/aquitysolutions/>[cid:image010.png@01D72FD2.3D6B2A70]<https://www.youtube.com/channel/UCogywMzrBoxb-HKM57UXpjw>[cid:image010.png@01D72FD2.3D6B2A70]<https://twitter.com/AquityIndia>[cid:image017.jpg@01D72FD2.3D6B2A70] This electronic mail transmission contains confidential information intended only for the person(s) named. Any use, distribution, copying or disclosure by another person is strictly prohibited. If you are not the intended recipient of this e-mail, prsomptly delete it and all attachments , Hi Jitendra Jethwa, As discussed, we will take the connection tomorrow morning and deploy the FY patches in UAT. After the confirmation we will update the same in Live Environment. Thanks & Regards, Greeshma, Hi Jitendra Jethwa, We have taken the connection and deployed the FY 2021-2022 patch in UAT environment. Kindly check and confirm to proceed further in Live. Feel free to reach us for further clarification. Thanks & Regards, Greeshma, Hi Greeshma, We will check and confirm. [cid:image001.png@01D7306C.BCCAAF80] Solutions for Smarter Healthcare Jitendra Jethwa| Payroll AQuity Solutions, India Private Limited, 1st Floor, Unit No. 103, Reliable Plaza, Plot No. K 10, Kalwa Industrial Area, Village – Elthen, Taluka & Dist Thane, Airoli Navi Mumbai – 400 708 Mobile| (091) 9022679982 Office| +91 (22) 3307 7053 Email| Jitendra.Jethwa@aquitysolutions.com<mailto:Jitendra.Jethwa@aquitysolutions.com> Website|www.aquitysolutions.in<http://www.aquitysolutions.in/> | www.aquitysolutions.com<http://www.aquitysolutions.com/> [cid:image003.png@01D7306C.BCCAAF80]<https://www.linkedin.com/company/aquity-solutions-indiaa>[cid:image003.png@01D7306C.BCCAAF80]<https://www.facebook.com/Aquity.india/>[cid:image003.png@01D7306C.BCCAAF80]<https://www.instagram.com/aquitysolutions/>[cid:image003.png@01D7306C.BCCAAF80]<https://www.youtube.com/channel/UCogywMzrBoxb-HKM57UXpjw>[cid:image003.png@01D7306C.BCCAAF80]<https://twitter.com/AquityIndia>[cid:image008.jpg@01D7306C.BCCAAF80] This electronic mail transmission contains confidential information intended only for the person(s) named. Any use, distribution, copying or disclosure by another person is strictly prohibited. If you are not the intended recipient of this e-mail, prsomptly delete it and all attachments , Hi Greeshma, As discussed, Please find attached screen shot of error while pay process of April-21. Please check and resolve. [cid:image001.png@01D7306D.D8A32CE0] Solutions for Smarter Healthcare Jitendra Jethwa| Payroll AQuity Solutions, India Private Limited, 1st Floor, Unit No. 103, Reliable Plaza, Plot No. K 10, Kalwa Industrial Area, Village – Elthen, Taluka & Dist Thane, Airoli Navi Mumbai – 400 708 Mobile| (091) 9022679982 Office| +91 (22) 3307 7053 Email| Jitendra.Jethwa@aquitysolutions.com<mailto:Jitendra.Jethwa@aquitysolutions.com> Website|www.aquitysolutions.in<http://www.aquitysolutions.in/> | www.aquitysolutions.com<http://www.aquitysolutions.com/> [cid:image003.png@01D7306D.D8A32CE0]<https://www.linkedin.com/company/aquity-solutions-indiaa>[cid:image003.png@01D7306D.D8A32CE0]<https://www.facebook.com/Aquity.india/>[cid:image003.png@01D7306D.D8A32CE0]<https://www.instagram.com/aquitysolutions/>[cid:image003.png@01D7306D.D8A32CE0]<https://www.youtube.com/channel/UCogywMzrBoxb-HKM57UXpjw>[cid:image003.png@01D7306D.D8A32CE0]<https://twitter.com/AquityIndia>[cid:image008.jpg@01D7306D.D8A32CE0] This electronic mail transmission contains confidential information intended only for the person(s) named. Any use, distribution, copying or disclosure by another person is strictly prohibited. If you are not the intended recipient of this e-mail, prsomptly delete it and all attachments , Hi Jitendra Jethwa, We have taken the connection and fix the issue. Now pay process is working fine and the same has been confirmed from your end. Please check and reach us for further clarification. Thanks & Regards, Greeshma, Hi Jitendra Jethwa, We have taken the connection deployed the financial year 2021-2022 patch in Live server. Requesting you to check the same and reach us for further clarification. Thanks & Regards, Greeshma |
1,882 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Employee 0077-Aakshi is facing below error. Pls change her DOB to 14-5-1995 Mobile no to 9988023710 Regards Sonali From: Aakshi Mahajan <Aakshi.Mahajan@artfertilityclinics.com> Sent: 09 April 2021 14:54 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Re: Problems faced in on boarding Sure. Thank you. My DOB is 14-05-1995 My Mobile Number : 9988023710 ________________________________ From: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com<mailto:Sonali.Srivastava@artfertilityclinics.com>> Sent: Friday, April 9, 2021 2:53 PM To: Aakshi Mahajan <Aakshi.Mahajan@artfertilityclinics.com<mailto:Aakshi.Mahajan@artfertilityclinics.com>> Subject: RE: Problems faced in on boarding Hi Aakshi Noted! Will get your issues sorted. Can you pls mention correct details in mail that should be updated in system as per your aadhar card. Regards Sonali From: Aakshi Mahajan <Aakshi.Mahajan@artfertilityclinics.com<mailto:Aakshi.Mahajan@artfertilityclinics.com>> Sent: 09 April 2021 14:51 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com<mailto:Sonali.Srivastava@artfertilityclinics.com>> Subject: Problems faced in on boarding Dear Sonali As discussed with you regarding the problems I am facing while completing my on boarding due to which I have not been able to mark my attendance everyday since my joining day . However I have worked everyday since 5th March . The details of the working hours will be shared with you later against the comp off claim . Right now , I would request you to address the following issues in my on boarding process : 1) Wrong DOB has been fed in the system , due to which I have not been able to log in ever from my phone .I tried changing it but it needs some approval from your end . Kindly see to that. 2) My mobile number details are not getting saved on the system, however I have tried Saving it . Please look into this ASAP. I am apologetic to have not given this due importance in time but I have been keeping too busy with the set up of the lab . I expect you to let it pass and help me get the issues sorted out , so that I can start marking my attendance . Regards Aakshi Clinical Embryologist This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,966 | 5 | 1 | Closed | Sonali Srivastava | Use the personal information form | Product | Configuration | null | Personal Data | null | null | 2021-04-09T15:10:11+05:30 | 2021-04-28T15:49:21+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali Srivastava, Please Use the Employee details form and contact details form to change the DOB and mobile number. Thanks &Regards, Abirami K, Hi Already tried this,still its not happening. Neither its coming to me for approval. Kindly do the needful from backend. Regards Sonali , Hi Sonali Srivastava, During our analysis we have guided to update the data using the personal information form and the same is confirmed from your end. AbiramiK |
1,883 | We are unable to generate the Leave Ledger Report for Last Financial Year | 11,967 | 5 | 3 | Closed | Vidyasagar | report is getting extracted | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-09T15:24:13+05:30 | 2021-04-27T10:49:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Please provide us sometime, we are working on two priority issues, Salary Register and Letter query. We will complete the same and share the updates with you. Thanks and Regards, Dhivya . V, Hi Vidyasagar, We are able to extract the Leave Ledger report for the previous financial year. Attached the snapshot for your reference. Please verify the report now once and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
1,884 | For below mentioned employees, one competency is missing. Please resolve Emp details: Emp ID Emp Name 9372 Easam Ravi Kumar | 11,968 | 5 | 3 | Closed | Meghana S M | Goal and competency have same name | Product | Data Correction | null | Performance Management | null | null | 2021-04-09T15:30:00+05:30 | 2021-04-15T12:06:57+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, As discussed over the phone, the reported employee has given both Goal Name and Competency name as Productivity in system. Due to which, while saving one record another records are getting removed. This has been already communicated to Ms. Rajeshwari in the Q1 Review Assessment time. How ever, we have inserted the competency through back end. Kindly inform the user to delete that goal and another goal in the review screen. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Missing competency is added. Reported query is resolved. |
1,885 | Dear Team, Kindly check, when we are open record resignation error occur ( Something went wrong! ) | 11,969 | 5 | 3 | Closed | Sandeep Jangid | Patch deployment by implementation | Product | Patch Deployment | null | Separation Management | null | null | 2021-04-09T15:39:36+05:30 | 2021-04-21T08:50:56+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandeep Jangid, Based on your concern, when we are open record resignation error occur ( Something went wrong! ) we will check and update you the same., Hi Sandeep Jangid, As we have discussed, we have informed to our team ragging error validation message while opening the Record resignation form, Please click the ok button on the validation message, then continue the resignation process till the patch fix deployment. We will inform to you once the patch has been deploy from our team., Hi Sandeep Jangid, As we have discussed, we have informed the query regarding error validation message while opening the Record resignation form and other forms, We are coordinating with our internal team and resolve the query. Our internal ticket reference : ADL_2009_21676, Hi Sandeep Jangid, The query has been resolved. Now there is no validation message is displaying while opening the record resignation tab. Please do check and confirm. |
1,886 | Dear Madam, please find the attachment. we have done employee split merge and moved them to correct unit. but data is nit syncing unit is not changing. please do the needful Madam. EM ID: 61593 62216 70960 73725 74256 7817 90755 90995 Regards, Sowmya | 11,970 | 5 | 3 | Closed | Sowmya | History master sync has been executed | Product | Clarification | null | Employee Movement | null | null | 2021-04-09T15:56:02+05:30 | 2021-04-24T17:49:51+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11960, Hi Sowmya, We have checked, below reported employees' data has been synced in the spark. Request you to re-check and confirm for any further clarifications. Regards, Srujana.M |
1,887 | Same TRANSACTIONREFNO (FLD_TEXP_403075) is assigned for 2 different Field force claims of Emp# 003754 & 004306 and hence the data of Emp# 004306 is not transferred to the intermediate table payroll_expense_detail of GMPLIVE DB via job to post it in the ERP | 11,971 | 5 | 3 | Closed | Chittibabu M | patch deployed in UAT | Product | Patch Deployment | Claims & Reimbursement | Customization | null | null | 2021-04-09T16:01:11+05:30 | 2021-07-21T11:47:57+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, Kindly join this session https://fastsupport.gotoassist.com/306677036 Kohima Gopi, The key is not valid pl. provide new key, Hi Chittibabu M, We have verified case and identiied that oth the employee Claims request is approved in same time and then Refrence numer is assinged with same numer . We have taken this issue into consideration and inormed to correct the same . Please provide us some time we will provide the fix., Hi Chittibabu M, We have deployed the issue fix in UAT. Requesting you to check the transaction flow of Field Travel expense and update us. Once confirmed we will move the patch to live. please let us know in case of clarification, As per your advise user has made test entry in UAT. She re opened the claim try to save before submitting, but got error message. refer the attachment, To have temporary fix Ref. No FLD_TEXP_403539 was assigned manually to emp no 004306 from your end but the same ref. no now assigned to emp No. 004268 claim., Hi Chittibabu M, We have deployed the issue fix in UAT. Requesting you to check the transaction flow of Field Travel expense and update us. Once confirmed we will move the patch to live. please let us know in case of clarification , Hi Chittibabu M, We have deployed the issue fix in UAT. Requesting you to check the transaction flow of Field Travel expense and update us. Based on your we will move the patch to live. please let us know in case of clarification Kohima Gopi, Due to lockdown end user is not able to access UAT environment. After the lockdown we will test it in UAT and confirm, Hi Chittibabu M, Noted. We will have this "Under analysis" status till 10th June 2021 to validate and confirm from your end. Thank you. Regards, Kadiravan K P, Hi Chittibabu M, We have deployed the issue fix in UAT. Requesting you to check the transaction flow of Field Travel expense and update us. Based on your we will move the patch to live. Since Employee are not able to access system ,We have kept the ticket Underanalysis till Now. Please check with the Team and update at the earliest to proceed further on this issue Regards, Kohima.Gopi, Today end user will check in UAT and give the feed back , With 2 different users tested in UAT, the Field force claim transactions are created with different reference number. you can proceed from your end, Hi Chittibabu M, Based on your confirmation we have understood that we can proceed the patch update to live.Kindly let us know your availability on moday to update this patch to live. Regards, Kohima.Gopi, Provide us the key to give you access on Monday, Hi Chittibabu M, As discussed, Kindly join this session https://fastsupport.gotoassist.com/221020413 Regards, Kohima.Gopi, Hi Chittibabu M, Based on your confirmation Patch have deployed in live. Kindly check the same and update us in case of any clarification. Regards, Kohima.Gopi |
1,888 | Dear Team, we are unable to find the below mentioned associate's exot forms with vendors (STM01),kindly check and confirm the reason | 11,972 | 5 | 3 | Closed | Raksha Dayma | Duplicate bank details | Product | Clarification | null | Separation Management | null | null | 2021-04-09T16:30:51+05:30 | 2021-04-24T21:50:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, data is not visible in the vendor as well as managers login, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, During analysis, we observed that transaction has been failed during the time of approval process because of employee has 2 bank account number which is set as "Salary Account".(Bank Details form) As per application functionality, each employee should have only one salary account. Kindly find the correct bank name and remove one bank name from the employee. After the bank removal, try approve the transaction of resignation. Now the transaction is visible in the approval page. If any clarification then we request to update us. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
1,889 | Password policy in force is applicable or not in production. if we change the minimum number of character in password length; will it ask to change password immediately or on its cycle of 60 days? kindly confirm. | 11,973 | 5 | 1 | Closed | Surendra Kumar | Clarification | Product | Clarification | null | Security | null | null | 2021-04-09T16:39:26+05:30 | 2021-04-22T14:12:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that the you need clarification on Password policy in force is applicable or not in production. if we change the minimum number of character in password length; will it ask to change password immediately or on its cycle of 60 days? We will check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed with Mr. Aishwary, as per the configuration - IS_PWD_RULE_EXISTS in the "Adrenalin Editor Form" it will "specify if the Password rule has be enforced or not." and if 'Y'. As per the configuration, the value is set as 'Y' so it will enforce the Password rule. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,890 | Dear Team, Pan card unable to upload of the following employee : NBHC06203 ^ Abhigna Nileshbhai Khajuria Pan : ECQPK5175L Regards, Supulaxmi Konar Hr-Operation | 11,974 | 4 | 3 | Resolved | Supulaxmi Konar | Backend Update. | Product | Data Correction | null | Employee Information | null | null | 2021-04-09T16:43:42+05:30 | 2021-04-12T12:02:17+05:30 | harish.bhosale@nbhcindia.com | harish.bhosale@nbhcindia.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that you are unable to update PAN for below employee. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, As checked, below PAN number was regietered with employee's old ID hence we have removed the PAN from old ID. Henceforth you will be able to update PAN. Please check and confirm. Regards, Judhistira.M |
1,891 | The LWD of below associate is 26th March but still she is reflecting active in system.STM10784 Ayesha,Separation activity is not reflceting pending with manager and vendor (STM01)Kindly check and confirm | 11,975 | 5 | 3 | Closed | Raksha Dayma | two bank details with salary account as yes | Product | Clarification | null | Separation Management | null | null | 2021-04-09T17:08:10+05:30 | 2021-05-11T15:49:31+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?_method=get&page=1&requested_by=0&wf_filter=resolved_or_closed, Hi Raksha Dayma, Please find the attached screenshot where Resignation of the said employee is Pending with 'STM01' under forms pending for approval , request you to please approve the same and proceed further,the transaction has gone as per workflow set for Level 2 in Workflow Definition Master Form for Record Resignation. Attached screenshot fyr Regards Wasim, Kindly arrange a call for this,issue is not resolved yet., Hi Raksha Dayma, The employee has two records in bank details with salary account as 'Yes'. Please deselect one account from the same. We request you to deselect a record and get it approved . Then you can login to admin id STM01 and reprocess the failed transaction of record resignation. please reach me at 7358276857 for any assistance. Thanks, Sumithra. |
1,892 | For the LOP scheduler that was run on Mar 26 the leaves were verified and updated but the leaves are not applied for the inactive employees. For eg. id:112795 worked only till Mar 3 and leave was applied till 24th but loss of pay did not effect in the inactive pay process. Please check. | 11,976 | 5 | 3 | Closed | Jery Jose P | issue due to clean up of auto leave debit for past month | Product | Clarification | null | Pay process | null | null | 2021-04-09T17:12:09+05:30 | 2021-05-20T22:48:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Jery Jose P, As per the query ,We have understood that LOP is not done to Inactive employees . We will check the query and update you the status., Hi Jery Jose P, As informed over the call, there was data distrubence for the inactive employee auto leave debit. we have provide the employee list for whom LOP is deducted and not properly updated in attendance calendar. Requesting you to check the data and update the status. |
1,893 | Hi Rumana, Could you please find an audit trial how and when did the adrenalin notifications got switched off? As we discussed over the call i can confirm you that OSBI IT team haven't switched off the notifications and for the few seconds when you switched it ON we got couple old Adrenalin notifications. | 11,977 | 5 | 3 | Closed | Gangamma Kekada | Mail Notifier services stopped | Product | Clarification | null | Setup HRMS | null | null | 2021-04-09T17:39:19+05:30 | 2021-04-27T09:52:54+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gangamma Kekada, As discussed over the phone, for sending a mail from HRMS to Mail Server, we have a services in Application server called Aes-MailNotifier. On 02nd April 2021, we could understand from Ms. Nazia that, the Adrenalin Application was shut down and it will be turned on at 02 Apr 2021 17:00 PM (IST). While any server maintenance or server restart is happening, your IT Team has to check all the services in Adrenalin Application Server (starts with AES_) should be in a running status. The Aes_MailNotifier is in stopped state, due to which the mails are not receiving. On 09th Apr 2021. we have turned it on and the mails were started triggering to your mail server. Since you have been working on the Leave Cancel of AL, you don't want to turn on the notifications in system. So we have turned it off again. Once you have done with the Leave Cancel activity, please inform your IT Team to turn on the Aes_MailNotifier in Application server. Attaching the screenshot for your reference. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,894 | Dear Team, We are unable to process the FNF settlement in Adrenalin the error shown as no records to display while processing the FNF settlement in Adrenalin. Please look into the matter as we need to do some urgent payment today. Regards Abhishek 8240332855 | 11,978 | 5 | 3 | Closed | Argha Ghosh | Final closer not completed | Product | Clarification | null | Separation Management | null | null | 2021-04-09T17:59:13+05:30 | 2021-04-27T09:52:55+05:30 | abhishek.jhunjhunwala@arohan.in, nazrul.islam@arohan.in | abhishek.jhunjhunwala@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As discussed over the call, The reported employee we have found the final closer not completed, So the settlement entry Form the employee data not visible, Hence your end complete the final closing and after then check Settlement entry Form. Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
1,895 | Hi Srujana/Vijay, This is inform you that March 2021 payroll month has been confirmed in the system. Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D72D6A.F7CF24D0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA | 11,979 | 5 | 1 | Closed | Sonali | Financial Year Batch deploy 2021-2022 | Product | Clarification | null | Payroll Setup | null | null | 2021-04-09T18:05:54+05:30 | 2021-04-27T09:52:55+05:30 | srujana.m@myadrenalin.com, ashok.gaikwad@bicworld.com, obaidur.khan@bicworld.com | srujana.m@myadrenalin.com, ashok.gaikwad@bicworld.com, obaidur.khan@bicworld.com | sonali.suvarna@bicworld.com, ashok.gaikwad@bicworld.com, obaidur.khan@bicworld.com | null | null | Clarification | Hi Harsha, Thanks For your confirmation, We have deployed the financial year batch 2021-2022 From our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
1,896 | Hi, Need to make some changes on shift change request_2442 page. where presently showing all the active shifts but we need only few of them. other shifts will remain active on other reports and pages. list of shifts are mentioned below to be removed from Shift change request _2442 page. SHIFT_NAME SHIFT_DESCRIPTION SHIFT_START_TIME SHIFT_END_TIME Part Part Shift 09:30 17:30 Shift C1 C1 Shift 01:00 05:30 Shift C2 Shift C2 23:50 06:00 Shift GS1 GS1 Shift 06:00 12:30 Shift D2 Shift D2 08:30 18:15 Shift GS2 GS2 Shift 13:30 20:00 Shift B1 B1 Shift 15:45 00:30 Shift D1 Shift D1 07:30 16:15 Shift B2 Shift B2 14:55 23:40 Shift F F Shift 09:30 18:15 | 11,980 | 5 | 2 | Closed | Bharat Kumar | removed the unwanted shifts from the SFT_CHANGESHIFT_DDLFILL_2442 SP | Customization | Patch Deployment | null | Shift and Scheduling | null | null | 2021-04-09T18:06:05+05:30 | 2021-04-27T09:52:56+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, As per your request, We have taken the session on Friday and removed the below shifts from the customized SFT_CHANGESHIFT_DDLFILL_2442 SP. Post changes, In the Shift change request_2442' form the reported shifts removed from the change shift dropdown'. The same has been confirmed from your end. |
1,897 | There is a duplication in the location Master. Refer HO & MAA stations. Refer the screenshot. | 11,981 | 5 | 3 | Closed | Senthil kumar M S | Location name is changed with space | Product | Data Correction | null | Employee Information | null | null | 2021-04-09T18:31:29+05:30 | 2021-05-06T14:49:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query ,We have understood that Location name is showing twice . We have initiated session we will check the query and update you the status,, Hi Senthil kumar M S, In The ESI register Location is updated from the Payroll Processed data from the beginning till date. After July of 2020 Chennai-HO is renamed as Chennai - HO space is added in Between and the same way Chennai-Maa changed to Chennai - MAA. Thats is the reason system considered these as distinct location.We have now updated the location Id with the new one. So multiple records of Location is removed. Kindly check the same and update us in case of clarification. |
1,898 | There are 2 elements for the same element. Please use the other one to clear this. Refer the attached screenshot | 11,982 | 5 | 3 | Closed | Senthil kumar M S | PER_INCEN, PER_INC | Product | Clarification | null | Payroll Setup | null | null | 2021-04-09T18:39:02+05:30 | 2021-05-06T13:49:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query ,We have understood that there are two elements with the same .We have request session we will check query and update you the status. Kohima Gopi, Hi Senthil kumar M S, As discussed over the call, There are two components as PER_INC--Performance incentive and PER_INCEN . Component PER_INCEN is only to mention in CTC PER_INC- will be paid to employee if their workdays and stddays are equal. Kindly check the same and update us in case of clarification. |
1,899 | The attached screenshot employees calendar wrongly updated as Chennai, Yesterday We have updated as Chennai-HO but few highlighted cases as mentioned below, there attendance calendar shows absent for 3rd and 4th April. Kindly check and do the needful | 11,983 | 5 | 3 | Closed | Senthil kumar M S | data is wrongly integerated rom chris | Product | Clarification | null | Employee Information | null | null | 2021-04-09T18:42:05+05:30 | 2021-04-27T19:49:41+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11982, Hi Senthil kumar M S, As per the query , we have understood that there is Location change or employees. We will check the reason and update you the same., Hi Senthil kumar M S, As per our anaysis we have identified that employee calendar change is update because of employee movement in chris.We have provided the file that process in adrenalin in which we have wrong Effective date . Requesting you to check with the Chris team about the data in integration file .Kindly check the same and update us in case of clarif ication. |
1,900 | Please send us the link to upload the new financial year package for 2021-2022 immediately. | 11,984 | 5 | 4 | Closed | KARTHIKEYAN. K | March’21 payroll month confirmation (Confirm process). | Product | Configuration | null | Payroll Setup | null | null | 2021-04-09T22:45:59+05:30 | 2021-04-20T15:07:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, We are glad that we are entering the financial year 2021-2022 and it is mandated to make few changes in your existing payroll system. Payroll consolidation patch promotion. New Pay process method – for better optimization and speed up the pay process. Financial year change – Patch deployment to change Financial year dates for ESI Block, Reimbursement etc., Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Please do the process and confirm with us so that we will share the Link and deploy the patch., We have completed the Confirmation & Backup processes. Please proceed with the upload of the new FY patch, Please send us the link today..., Hi KARTHIKEYAN. K, As discussed over the call, We have checked and deployed the FInaicila Patch for 21-22. Please check the Tax declaration form and confirm the same. Regards, Niraikalai R |
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