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1,901 | We are going to recruitment few employees under "Fixed Term Employment", whereby they will be under employment for a limited period of 1 or 2 year. If we create a new paygroup for these type of employees, can we have separate services of Payslip numbers for them than the one that we are having now. | 11,985 | 5 | 3 | Closed | KARTHIKEYAN. K | Provided the clarification. | Product | Configuration | null | Pay process | null | null | 2021-04-09T22:59:49+05:30 | 2021-04-20T15:06:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi KARTHIKEYAN. K, Requesting you to connect the below link. https://fastsupport.gotoassist.com/389099576, Please send us the link, Hi KARTHIKEYAN. K, As discussed over the call, We need to change the configuration in the "E code Generation" form. Please create a New COntract Type and Grade and do the configuration. If you require any help please get back to us. Regards, Niraikalai R |
1,902 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] In the Employees report Type of Employment is coming as Blank for many employees, please let me know from where it is picking up the data. [cid:image001.jpg@01D72D94.60F556E0] Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image002.gif@01D72D94.60F556E0] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,986 | 5 | 3 | Closed | Rishi Ranka | Report Logic | Product | Clarification | null | Monthly Reports | null | null | 2021-04-09T23:02:33+05:30 | 2021-05-12T11:49:20+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com, revati.mundra@myadrenalin.com, prachi.p@myadrenalin.com, aamir.gazi@myadrenalin.com, rishi.ranka@groupm.com | revati.mundra@myadrenalin.com, prachi.p@myadrenalin.com, ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com, aamir.gazi@myadrenalin.com, rishi.ranka@groupm.com | null | null | null | Clarification | Hi Rishi Ranka, Please connect on below Link to check and assist on the said report Field where the Type of employment is getting pulled. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Wasim, I have joined the connection please close this ASAP. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72FA1.DC8BAB60] , Hi Rishi Ranka, With reference to our discussion, please be informed,the said column pulls the details from Employee Creation form where Type of Employment is entered during Employee Creation. Regards Wasim, Hi Wasim, We need to add more columns and change the config of certain columns lets connect tomorrow at 11.30 am. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72FC9.D6B55920] , Hi Rishi Ranka, As informed earlier,Employee Reports has been customized as per your requirement to pull the data's from the Dynamic Fields that has been created in Employee Creation form,to Add more columns in the same report request you to please get in touch with Revati as the report is using Customized Logic and has been built in for Group M alone,so changes in the report will have to be taken forward by customization Team. Regards Wasim, Hi Revati / Prachi, This is with reference to the “Employee report” I had raised the query where Wasim have checked and confirm that this is a customised report and picking up the data from dynamic field. Can you check and confirm if this is a customized report as certain details are not getting captured properly in this report and we want to sort this out and provide access to Finance and HR team. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73133.B7B737D0] , Hi Rishi, As discussed, If you want any additional columns in Report, this will go as a customization. Kindly confirm if you want any changes in report we can take requirement and forward the same to customization team. Thanks & Regards, Prachi P. [cid:image001.png@01D67F82.D6C26B30] Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com<http://www.myadrenalin.com/> |
1,903 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We request you to change the LWD for the below mentioned associate and confirm. Note: Emp id has been deactivated. EMPLOYEE_ID EMPLOYEE_NAME LOB LAST_WORKING_DAY Actual LWD BS8 M Selvam iGCB 28-Mar-21 29-Mar-21 YH7 Anshul Chopra iGCB 03-Apr-21 01-Apr-21 Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Ram Kommineni HR <ram.kommineni@intellectdesign.com> Date: Fri, Apr 9, 2021 at 6:34 PM Subject: Re: LWD falls on week end To: Vikram Dasarathan iGCB <vikram.dasarathan@intellectdesign.com> Cc: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Approved. Regards Ram On Fri, Apr 9, 2021, 6:31 PM Vikram Dasarathan iGCB < vikram.dasarathan@intellectdesign.com> wrote: > Dear Ram, > > Need your approval to change the LWD of 2 recent exits in GCB. > > We had 2 employees whose LWD fell on the weekend ( Sunday ) . We had made > changes in their LWD, but the changes are not reflecting in QCR. > > Request your approval to make change in the LWD from the backend. > > Details of the employee are given below for your perusal. > > > EMPLOYEE_ID EMPLOYEE_NAME LOB LAST_WORKING_DAY Actual LWD > BS8 M Selvam iGCB 28-Mar-21 29-Mar-21 > YH7 Anshul Chopra iGCB 03-Apr-21 01-Apr-21 > > Thanks and Regards, > > Vikram Dasarathan | Human Resources | Intellect Design Arena > m: +91 9884633999 / 7824881856 | e: > vikram.dasarathan@intellectdesign.com > www.intellectdesign.com > > >> -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,987 | 5 | 1 | Closed | Balaji Damodaran | LWD UPDATE | Product | Service Request | null | Separation Management | null | null | 2021-04-10T07:00:42+05:30 | 2021-04-27T12:48:30+05:30 | ask.adrenalin@myadrenalin.com | null | balaji.damodaran@intellectdesign.com | null | null | Service Request | Hi Balaji Damodaran, As requested we have updated the LWD for the mentioned assocaites in the system. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,904 | Kindly provide access for "ESI REGISTER" to Mr. K. Arul (600092). | 11,989 | 5 | 3 | Closed | KARTHIKEYAN. K | Hi KARTHIKEYAN. K,
As discussed over the call, We have mapped the ESI Register Report for the mentioned employee.
Please check and confirm.
Regards,
NIraikalai R | Product | Configuration | null | Pay process | null | null | 2021-04-10T10:23:44+05:30 | 2021-04-20T15:06:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, Requesting you to connect the below link. https://fastsupport.gotoassist.com/389099576, Please send us the link, Hi KARTHIKEYAN. K, As discussed over the call, We have mapped the ESI Register Report for the mentioned employee. Please check and confirm. Regards, NIraikalai R |
1,905 | Dear Jay, Further to our conversation, please find below the sample for whom the goal setting is not flown from last year. Can you please address this and confirm. [cid:image001.png@01D72E07.500FA3D0] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 11,990 | 5 | 1 | Closed | Nainesh | Goals missing and uploaded through data upload | Product | Data Correction | null | Goal Management | null | null | 2021-04-10T12:45:05+05:30 | 2021-04-30T19:53:54+05:30 | null | null | null | null | null | Software Problem | Hi Nainesh, We are working on the reported query on GS not carryout for current year and will share the updates with you shortly.. Regards, Jayakrishnan. N Product Support, Hi, One more employee with similar issue, please look into this as well. [cid:image001.png@01D73080.1BF46E70] Regards, Nainesh , Dear Dhivya/Jay, Awaiting your response on the below mail. Regards, Nainesh , Hi Nainesh, Post analysis we understood that only approved goals/appraisal from lastyear will be carryforward to this year GS. For the mentioned employees their GS has not approved last year and hence the goals are not available of the same. As discussed we have uplaod the goals for there two employees and the same is reflecting in frontend. We have also noticed that there 30+ employees whose goals are empty and attached the list for your reference. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Acknowledge and noted your mail. This is closed for now. Regards, Nainesh |
1,906 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] HI, We would like to make few changes in the goal setting forms for gtfl We are looking to launch the goal setting forms latest by 25th April. Area Current Proposed No of Goals (including PAS Goals) Min 3 Max 8 in Min3 and Max 7 Minimum Goal Weightage 10% 10% Maximum Goal Weightage 30% 50% Development Goals Not available Would like to include in the goal form Please let us know by when we will be ready with the same so that we can go ahead and launch. Also Pls share effort to complete this exercise. Get Outlook for Android<https://aka.ms/AAb9ysg> [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,991 | 5 | 2 | Closed | Gyanamayee Swain | Clarifications on new requirements | Product | Clarification | null | Performance Management | null | null | 2021-04-10T13:34:05+05:30 | 2021-04-30T23:50:09+05:30 | ask.adrenalin@myadrenalin.com, revati.mundra@myadrenalin.com, arup.c@myadrenalin.com, gyanamayee.s@godrejinds.com | revati.mundra@myadrenalin.com, ask.adrenalin@myadrenalin.com, arup.c@myadrenalin.com, gyanamayee.s@godrejinds.com | null | null | null | Change Request | Hi Gyanamayee, We will initiate a call shortly and discuss the below-mentioned points and provide the feasibility of the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, As discussed over the call, please find below our remarks for the requirements. Area Current Proposed Aes Comments No of Goals (including PAS Goals) Min 3 Max 8 in Min3 and Max 7 Maximum number of goals can be set for a template, minimum configuration is not available in standard product. Minimum Goal Weightage 10% 10% Minimum or maximum weightage for a goal is not restricted in Standard product. Maximum Goal Weightage 30% 50% Minimum or maximum weightage for a goal is not restricted in Standard product. Development Goals Not available Would like to include in the goal form It can be a part of Goal setting as a regular goal. Any sepcific requirement to add new label or inputs fields in "Goal Setting" form, it will be customization. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 Gowtham N, Dear Gowtham, We need to set both weightage and goals maximum number only but need to customize the fourth point. We need to add development goal tab in goal setting form like annual review. So pls let us know how soon it can be done as we are going to launch goal setting by 1st May 21. @ Revati, pls give me effort date and cost immediately. So that you can start work on it soon. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Dear Revathi, I need your reply on urgent basis with effort date and cost. It's very urgent. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , ++ Arup Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyan, calling you in some time. Regards, Revati Mundra Adrenalin eSystems Limited | INTELLECT Group Company Email: revati.mundra@myadrenalin.com M: +91 9323933893 ________________________________ , Dear Gyan, As per our discussion - Requirement of addition one more TAB in Goal Setting can not be achieved through customization as well. Goal setting form is not designed with that logic. This form is mainly to create individual goal and you can capture each goal related information. Any additional information can be captured at time Self appraisal. Work Around discussed - You can create one more Goal Type as Development Goal or in the same available category employees can create one more goal with Goal Name as Development Goal. Wtg will be mandatory for this goal and this will forward to Mid year and Self Appraisal with other Goals as well. Can be reviewed and Rated accordingly. In-line with other goals - Development Goal will also be visible on review form. Refer Screen 1 & 2. [cid:a99de52e-91a1-45c0-abd7-568af19000d3] [cid:c64250a0-d917-4606-a371-614eeeac7a5b] Regards, Revati Mundra Adrenalin eSystems Limited | INTELLECT Group Company Email: revati.mundra@myadrenalin.com M: +91 9323933893 ________________________________ , Dear Revati, We want below requirements :- 1. Weightage should enter by employee “zero” for development goal 2. Development goal should automatically transfer to mid review and annual review development tab. It should not reflect twice in the form like whaetever employee will fill during goal setting those details will reflect in development tab but it should not reflect under goals tanb. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Revati, Pls reply. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyan, This will display in Goal tab only. Wtg can not be 0, You need to give some minimum wtg. Regards, Revati Mundra Adrenalin eSystems Limited | INTELLECT Group Company Email: revati.mundra@myadrenalin.com M: +91 9323933893 ________________________________ , No pls make it zero only. We don’t want employee to put any weightage. Also we do not want development goals will reflect under goal tab in mid review and annual review. So pls let us know the final feasibility. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I |
1,907 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Adrenalin team, Vivek's goal setting was approved by his manager, he has received the attached mail from hrconnect too. However, his KPI's are not shown in the Self appraisal page and his goal setting form is also empty. Attach is the goal setting approval mail trigger received and error screensot below. Kindly resolve this ticket on priority. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Amolika Uplekar Sent: 10 April 2021 18:18 To: Pallavi Karekar; Hr Fnf Subject: FW: Launch of Annual Appraisal for FY 20-21 Dear Pallavi, Please raise a ticket for this issue. Vivek's goal setting was approved by his manager, he has received the attached mail from hrconnect too. However, his KPI's are not shown in the Self appraisal page and his goal setting form is also empty. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Vivek Jodhani Sent: Saturday, April 10, 2021 6:14 PM To: Amolika Uplekar; Pallavi Karekar Cc: Vijay Gangrade Subject: RE: Launch of Annual Appraisal for FY 20-21 Dear Madam, As required, Please find attached system generated mail of KRA approval. Regards, Vivek Jodhani Assistant Manager - Compliance & Secretarial T: (+91) 022 - 3920 9000 Extn: 9018 M: (+91) 8356834340 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Vivek Jodhani Sent: 10 April 2021 18:02 To: Amolika Uplekar Cc: Vijay Gangrade Subject: RE: Launch of Annual Appraisal for FY 20-21 Dear Madam, I am not able to see my KRA in the system as screenshot attached below, request you to kindly do the needful at the earliest. [cid:image009.jpg@01D72E35.34D8D950] Regards, Vivek Jodhani Assistant Manager - Compliance & Secretarial T: (+91) 022 - 3920 9000 Extn: 9018 M: (+91) 8356834340 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,992 | 5 | 3 | Closed | Pallavi Karekar | Goal setting in saved mode. Could be a cleanup done based on customer request. | Customization | Clarification | null | Performance Management | null | null | 2021-04-10T18:24:20+05:30 | 2021-04-29T18:48:56+05:30 | ask.adrenalin@myadrenalin.com, amolika.uplekar@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | ask.adrenalin@myadrenalin.com, amolika.uplekar@ageasfederal.com | vishal.mulgaonkar@ageasfederal.com, amolika.uplekar@ageasfederal.com | null | null | Software Problem | Hi Pallavi Karekar, Noted on your query,we will connect through A]nydesk to check on the reported concern and resolve the same. Regards Wasim, Hi Pallavi, PFB Screenshot where employee's Goal Setting form is in Saved mode. That too with only a goal name as "Test". It is possible that there was cleanup/reversal request of Goals for this employee. Request employee to fill the goals now and get it approved, and the same will then reflect in Self Appraisal 2338. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1,908 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Facing below error as " Activity pending at Row" while doing Final closure for exit cases . [cid:image001.png@01D72E43.8BE73170] Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,993 | 5 | 3 | Closed | Pallavi Karekar | status changed from completed to COMPLETED | Product | Data Correction | null | Separation Management | null | null | 2021-04-10T20:00:52+05:30 | 2021-04-29T15:53:38+05:30 | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com | null | null | Software Problem | Hi Pallavi Karekar, Noted on your query,we will connect through Anydesk to check on the reported concern and resolve the same. Regards Wasim, Hi Pallavi Karekar, With reference to our discussion, please be informed Final closure has been successfully submitted for the said employee, please check the same and confirm us Regards Wasim, |
1,909 | Pls note employee (63054) details not reflecting in employee movement and this is reoccurred issue, kindly look into it and fix the same on priority. | 11,995 | 5 | 4 | Closed | Vasudev Tyagi | Post clearing the dynamic fields the employee is reflecting in employee movement | Product | Clarification | null | Employee Movement | null | null | 2021-04-11T12:42:15+05:30 | 2021-05-04T18:51:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. Regards, Veerapandian R, Hi Vasudev Tyagi, The mentioned issue has been sorted out and the same has been confirmed from your end. Regards, Veerapandian R |
1,910 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Adrenalin Team, Requesting to stop Confirmation trigger mails to Functional reporting (Ganesa Ratnam) of below cases on immediate basis. Confirmation Trigger mail should reach only to reporting manager. EMP ID NAME DESIGNATION FUNCTION SUPER RM ID SUPER RM NAME 113998 Deven Namdev Nikam Senior Relationship Manager (Level 2) Bancassurance 100929 Ganesa Ratnam 114217 Dipak Mahadeo Zarekar Senior Relationship Manager (Level 1) Bancassurance 100929 Ganesa Ratnam 115275 Ankit Baheti Senior Relationship Manager (Level 2) Partnerships & E Commerce 100929 Ganesa Ratnam 115858 Chandan Jayendra Velhal Senior Relationship Manager (Level 2) Bancassurance 100929 Ganesa Ratnam 117636 Sunil Subhashrao Deshmukh Chief Relationship Manager Bancassurance 100929 Ganesa Ratnam 117642 Sagar Jaywantrao Shinde Senior Relationship Manager (Level 1) Bancassurance 100929 Ganesa Ratnam 117814 Nandkishor Shravan Patil Senior Relationship Manager (Level 1) Partnerships & E Commerce 100929 Ganesa Ratnam 117820 Pramod Anil Jadhav Relationship Manager (Level 1) Bancassurance 100929 Ganesa Ratnam 117827 Padmaraja S T Relationship Manager (Level 2) Partnerships & E Commerce 100929 Ganesa Ratnam 117833 Aswathy K S Senior Relationship Manager (Level 2) Partnerships & E Commerce 100929 Ganesa Ratnam 117936 Rajput Ramkumar Relationship Manager (Level 1) Partnerships & E Commerce 100929 Ganesa Ratnam 117951 Bibin Babu Senior Relationship Manager (Level 1) Partnerships & E Commerce 100929 Ganesa Ratnam 118018 Sandeep Rajendra Trivedi Relationship Manager (Level 2) Partnerships & E Commerce 100929 Ganesa Ratnam Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,996 | 5 | 3 | Closed | Pallavi Karekar | Workflow Explained | Product | Clarification | null | Confirmation Management | null | null | 2021-04-12T07:32:51+05:30 | 2021-04-27T14:19:11+05:30 | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, amolika.uplekar@ageasfederal.com | ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, amolika.uplekar@ageasfederal.com | vishal.mulgaonkar@ageasfederal.com, amolika.uplekar@ageasfederal.com | null | null | Clarification | Hi Pallavi Karekar, Noted on your query,we will connect through Anydesk to check on the reported concern and resolve the same. Regards Wasim , Hi Amolika With reference to our discussion, Confirmation Ext 2338 has been configured for 1 Level in Workflow definition Master ,where Notification Intimation has been set for Functional Reporting Authority, we cannot remove the notification for particular set of employees to Ganesa as it is not feasible in product, either the Notification Intimation will have to removed from workflow of Functional Reporting Authority Attached screenshot fyr Regards Wasim, |
1,911 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, need to open goals for FY 21-22. pls call. -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 11,997 | 5 | 3 | Closed | Jatinder Kumar Sharma | PMS configuration and manual initiation (change request) | Product | Configuration | null | Calendar Setup | null | null | 2021-04-12T09:13:56+05:30 | 2021-04-27T12:48:30+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed over the call, based on your request, we have guided you on the PMS 21-22 configuration and the PMS process has been initiated through the database. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1,912 | Hi, Label does not reflect in the employee details report page. | 11,998 | 5 | 3 | Closed | Aishwarya KV | As we checked, the label value was not present i the MLM_LABEL_DTL_T and MLM_ADL_LABEL_DTL_T post patch deployment from implementation team. We have inserted the values into the respected tables and synched the label editor and message editor. Now the label value is reflecting in the MIS reports. | Product | Data Correction | null | Personal Data | null | null | 2021-04-12T09:33:49+05:30 | 2021-05-12T11:49:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi, Please provide an update. Regarrds Aishwarya , Hi Aishwarya KV, We have sorted out the issue. Now the label value is reflecting in the MIS reports. Pease check from your end and let us know. Regards, Veerapandian R |
1,913 | Dear Team, Mobile application not log in/working for all the employees kindly check the trail mail also. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png From: HR [mailto:hr@globecapital.com] Sent: Monday, April 12, 2021 10:19 AM To: anoopsingh@globecapital.com Subject: <.FW.>'Globe=988-984' Adrenalin mobile app is not working Interaction - {988-984} Interaction History E-mail received from Contact ANITHA NAGULAPALLI on April 09 2021, 04:28 PM From: ANITHA NAGULAPALLI (anithanagulapalli@globecapital.co.in) To: 'HR' (hr@globecapital.com) Date: Friday, April 09, 2021 03:48 PM Cc: 'Shikha Shukla' (shikhashukla@globecapital.com); parameswaragopu@globecapital.com (parameswaragopu@globecapital.com) Subject: Adrenalin mobile app is not working Dear Team, This is bring to your notice regarding that HR Adrenalin mobile app is not working since last couple of days, All hyderabad branch employees facing the issue were unable to login. Kindly check and resolve the issue asap. Thanks & Regards, Anitha Nagulapalli Assistant Manager - Back office Ph 040 - 46825310 - Extn - 310 Globe Capital Market Limited Hyderabad Assigned to Anoop Singh by Rule(Anoop_hr) on April 09 2021, 04:30 PM New interaction assigned to you. | 12,000 | 5 | 1 | Closed | Anoopsingh | Firewall issue | Product | Patch Deployment | null | null | null | null | 2021-04-12T10:27:06+05:30 | 2021-04-30T12:48:15+05:30 | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, As discussed we are checking the reported query with our internal team and we will update you the status shortly. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Good Noon. As discussed over call, we have verified the Mobile configurations and we need to further check with our internal mobile team and update you. Please provide us some time we will check and provide you the update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Good Afternoon Iswarya, Any update…regarding the mobile application….or can we see the other issues. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Dear Team, Please get it resolved urgently… Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, As discussed kindly check with your IT team with regard to SSL certificate whether they have deployed 3rd party certificate or local certifiate and confirm us to analyze more on the reported query. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discsused below is the mobile application URL. Mobile URL is https://hrmobile.globextranet.com:8080/ Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed the issue with regard to mobile application is resolved by your IT team by enabling the firewall. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,914 | Hi, Please configure approval rights for resignation to Head HR Fac. Regards Aishwarya | 12,001 | 5 | 3 | Closed | Aishwarya KV | As per your requirement we have done the changes in workflow for record resignation. Now the third level approval will move to "HR Head Fac". | Product | Configuration | null | Manage Employees | null | null | 2021-04-12T10:34:57+05:30 | 2021-04-12T16:57:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11954, Hi Aishwarya KV, We tried to call you over the call but unfortunately we couldn't reach you. Please let us know your available time to initiate call. Regards, Veerapandian R, Hi Aishwarya KV, As per your requirement we have done the changes in workflow for record resignation. Now the third level approval will move to "HR Head Fac". Please check from your end and let us know. Regards, Veerapandian R |
1,915 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please move confirmation appraisal of "Mohit Chauhan - Aye6018" to Aye1148 que. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,002 | 5 | 1 | Closed | Aye Hr | Clarification | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-12T10:45:20+05:30 | 2021-04-27T12:48:31+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Aye Hr, As per the request, we will check and move confirmation appraisal of “Mohit Chauhan – Aye6018” to Aye1148 que. Will update you once it is moved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Aye Hr, While checking the "Forms Pending for your approval" of AYE1148's queue, already the confirmation appraisal of “Mohit Chauhan – Aye6018” is in her queue. Attached the screenshot for your reference. Please check and confirm to whose queue the confirmation appraisal of “Mohit Chauhan – Aye6018” need to be moved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,916 | Fuel 2 wheeler claim approval process takes more time when compare to other claim approval process | 12,003 | 5 | 3 | Closed | Chittibabu M | bundle patch deployment done . | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-04-12T10:45:24+05:30 | 2021-05-13T13:14:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, We understood that there is delay while viewing the pending forms o two wheeler claim.We will check the query and update you the status., Hi Chittibabu M, As informed over the call, We have deployed the Bundle patch that included the performance issue fix. We Have requested you to check the TWO wheeler claims approval issue and update us . Please let us know in case of clarification. |
1,917 | Hi, We have removed employee code creation rights from Krishna Pant_11473 in the last week, still she was able to create ecode in the system. Please check asap. Thanks, Rashmi D | 12,004 | 5 | 4 | Closed | Rashmi Deshpande | Employee still had access | Product | Clarification | null | Manage Employees | null | null | 2021-04-12T10:52:44+05:30 | 2021-04-12T12:13:53+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, As informed over call, the employee still has rights to the "Associate Creation" form and is part of many roles. Hence employee was able to create an employee in the system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok got it. |
1,918 | For APL22046 leave details are not matching SL EA details are not showing CA also showing 3 only Kindly Check and do the needful | 12,005 | 5 | 3 | Closed | Vidyasagar | no mismatch | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-12T10:53:53+05:30 | 2021-04-27T13:48:33+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: "[\"44002027944\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Vidyasagar, We will analyze the leave data of the shared employee, in the meanwhile, request you to please let us know, with which data you are matching the leave details to proceed further., Hi Vidyasagar, Post analysis we understood that the employee SL and CA and SSL leave types, where the sum of leave transactions matches with the leave balance for these leave types. For the remaining leave type EA, no credit rule is being currently configured in the leave credit configuration form. Hence if you will be providing the balance through Adjustment, request you to please use the leave balance adjustment form/upload to provide the balance. Please reach us in case of any clarification required on the same. Thanks and Regards, Dhivya . V, Issue is not resolved EA CA SL not showing proper values, Hi Vidyasagar, As communicated to you over the call, the employee has utilised few days of h thy r leave credited on Sk and Ca leave types and have the remaining balance. Also there is no credit on EA leave type. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
1,919 | Hi, E-Codes are getting auto approved for West region inspite of correct mapping in system. Please check. | 12,006 | 5 | 4 | Closed | Rashmi Deshpande | Facilitator not mapped | Product | Clarification | null | Manage Employees | null | null | 2021-04-12T10:59:19+05:30 | 2021-04-12T12:14:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12004, Hi Rashmi, As explained over the call, the role player(User) who created the employee did not have any facilitator for the approval role. Hence, the forms are getting auto-approved. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok noted. |
1,920 | Hi, Please provide the details. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:imagedbfcb5.JPG@dda69331.439a4897]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> From: Tharaneethar Rajasekaran Sent: 12 April 2021 11:09 To: Pradeepa C T Cc: Vinod K.B; Annappa K. M.; Ganapati Naik (HL) Subject: RE: Regarding HMS login (-IP:192.168.5.76) Dear Pradeepa, Please provide login data from ip:192.168.5.76 Best Regards Tharaneethar Rajasekaran Executive - Human Resources (Total Rewards - Payroll) M +91 9488490900 T +91 81722 59500/505/523/524 [cid:image001.jpg@01D72F8C.D64E94C0]<https://himatsingka.com> Himatsingka Linens Plot No 1, KIADB Ind Area, Gorur Road Hanumanthpura Post, Hassan 573201, India www.himatsingka.com<http://www.himatsingka.com> From: Ganapati Naik (HL) Sent: Monday, April 12, 2021 11:02 AM To: Tharaneethar Rajasekaran <Tharaneethar.Rajasekaran@himatsingka.com> Cc: Vinod K.B <vinod.kb@himatsingka.com>; Annappa K. M. <annappa.manjappa@himatsingka.com> Subject: Regarding HMS login (-IP:192.168.5.76) Hi Tharanee, As discussed, We got call from Nithin , he said in Madeups IE desktops somebody is accessing Pay slip (some of the employees) from Madeups IE login.(Desktop IP:192.168.5.76) ,we have checked desktop history but nothing found. But some of the employees downloaded pays lips are available in desktop. Can you please get the data from adrenalin (ie :11 & 12th March 21.. who logged in to HMS from which employee id…) Best Regards Ganapati Naik (HL) Manager - IT Infrastructure (Business Support) M +917760972684 T +91 81722 59500/103/104/105 [cid:image002.jpg@01D72F8B.F55D48D0]<https://himatsingka.com> Himatsingka Linens Plot No 1, KIADB Ind Area, Gorur Road Hanumanthpura Post, Hassan 573201, India www.himatsingka.com<http://www.himatsingka.com> | 12,007 | 5 | 1 | Closed | Pradeepa C T | you need HRMS login details for the above-mentioned IP. | Product | Clarification | null | Security | null | null | 2021-04-12T11:13:29+05:30 | 2021-04-27T13:48:34+05:30 | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | null | null | Clarification | Hi Pradeepa C T, As discussed over the call, you need HRMS login details for the above-mentioned IP. Please refer to the attached screenshot and revert for any further clarifications. Regards, Srujana.M |
1,921 | Hi Team, Request you to let us know the procedure to change the Financial year in Adrenalin. Regards Abbas | 12,008 | 5 | 3 | Closed | Mirza Abbas | FY Change Patch Deployed | Product | Patch Deployment | null | Tax | null | null | 2021-04-12T11:29:05+05:30 | 2021-04-15T14:45:06+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, We have completed all the below three prerequisites in Adrenalin. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed, Hi Mirza Abbas, We have completed all the below three prerequisites in Adrenalin. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, Please confirm us whether the Full Application Server and Database Server backup has been completed in system. If it is not completed, please inform your IT Team to take the necessary back up. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Our IT Team has confirmed that they have taken all the database server backup. You can go ahead and change the financial year in Adrenalin. Regards Abbas, Hi Mirza Abbas, We have started deploying the patches for FY changes in system. Once it is completed, we will update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, We have deployed the patches for the FY change in system and also verified that the FY has been changed in the Tax Declaration form. Requesting you to check the same from your end and also do the Pay Process in system. Kindly check and update us with your feedback. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,922 | Hi, Please help in configuring an auto mail which is to be sent out as a reminder for attendance regularization Regards Aishwarya | 12,009 | 5 | 3 | Closed | Aishwarya KV | We have done the changes by setting the notification to self and reporting managers as the datas are huge. As per your requirement w e have made changes in a way that only full day absent days notification only will be triggered. | Product | Data Correction | null | Manage Employees | null | null | 2021-04-12T11:34:34+05:30 | 2021-05-12T20:53:32+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12001, Hi Aishwarya KV, We tried to call you but unfortunately we couldn't reach you. Please let us know your available time to initiate call. Regards, Veerapandian R, Hi Aishwarya KV, As we checked,the number of days was configured as 3 for "Reminder for late coming/ Absent regularization" As discussed over the call we have configured the number of days as 1. Please check from your end and let us know if you face the issue again Regards, Veerapandian R, Hi, The mail did not get triggered even though the no. of days of absence was changed to 1. please check on priority. regards Aishwarya, Hi, Tried reaching you over call, could not connect. Please provide an update on the ticket. Regards aishwaarya, Hi Aishwarya KV, We have done the changes by setting the notification to self and reporting managers as the datas are huge. As per your requirement w e have made changes in a way that only full day absent days notification only will be triggered. Please check from your end and let us know. Regards, Veerapandian R |
1,923 | Dear Team, Could you share why CEO speak not showing on home page. | 12,010 | 5 | 3 | Closed | Sandeep Jangid | Patch deployed by the implementation team | Product | Patch Deployment | null | Employee Information | null | null | 2021-04-12T11:38:27+05:30 | 2021-04-21T08:50:42+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on our discussion, CEO speak not showing on home page we will check and update you based on your availability. Please share the connection to showcase the query., Hi Sandeep Jangid, As we have discussed, regrading that query CEO speak not showing on home page , the query has been informed to our team, they are updating the patch fix regarding this query. we will inform to you once it is done., Hi Sandeep Jangid, The requested query has been resolved, The CEO speak has been displaying in the Home screen of the application. Please do check and refer the screenshot. |
1,924 | we need to raise claims for April 2021 but it is showing message like 'bill date should be with in fin-year' . need to remove financial year validation up to may 2021.please suggest . | 12,011 | 5 | 3 | Closed | N N Ramesh | Date validation can't be removed | Product | Clarification | null | Claims & Reimbursement | null | null | 2021-04-12T11:47:25+05:30 | 2021-04-20T14:08:55+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, As discussed over the phone, the claim dates cannot be extended in system once the financial year has been crossed. Because the eligibility amount also will get vary in system and also we will not be able to remove the validations in system. Hence we have suggested you to create the separate claim in system and inform the users to raise the new claim Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,925 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Below employee have not availed any leaves in FY 21-22 still is showing 1 CL utilized. Kindly check & confirm. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72F93.132BE220] From: Madivada Ramya Sent: Monday, April 12, 2021 9:46 AM To: Empower Hrms Cc: Edna Delesseps; Shweta Ghule; Preetham Reddy; M. G. Sundarganesh Subject: Wrong CL deduction Dear Team, There is a wrong leave deduction happened in my CL balance. From 1st April to till date I have not taken any leave but 1 leave got deducted. Please check and credit the leave back to me. [cid:image003.jpg@01D72F80.94DE6080] Regards Ramya. *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,012 | 5 | 2 | Closed | Shweta Ghule Shankarrao | Change in report logic | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-04-12T12:01:32+05:30 | 2021-04-27T15:48:27+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, gopalakrishnan.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, gopalakrishnan.s@myadrenalin.com | gopalakrishnan.s@myadrenalin.com | null | null | Software Problem | Hi Shweta, As explained over the call, the current logic of "Utilized" is in such a way that the leave's available debited between in the selected financial year will be shown. However, For CL, due to the re-initialization concept configured, you do not want to show the previous period approved leave in April to be shown in this year utilized. We will check on the same internally and come back to you with an update. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Shweta, As informed over the call, we have changed the logic in the report for the Utilized column for CL leave type alone, in such a way that leave requests(leave dates) in the selected date period will be calculated. It was confirmed over the call that it is resolved for the reported 1 case. Request you to please check for other cases also randomly and share your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, With reference to the trail mail, below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72FC4.3F85D570] , Hi, This ticket has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D733A4.12777230] |
1,926 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, The employee 117197 had amended her goals during Mid Year. The amended goals are not reflecting in her "Self Appraisal" page. The old goals (set during goal setting) are itself reflecting. I checked her Mid year page, and it is shown blank with no records to display. Though her Mid year was already approved (Please refer attached mails from HRconnect) Please resolve this on priority as our self appraisal is in process now. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,013 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Clarification | Customization | Clarification | null | Performance Management | null | null | 2021-04-12T12:01:33+05:30 | 2021-04-29T20:51:31+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Amolika Ajinkya Uplekar, Noted on your query,we will connect through Anydesk to check on the reported concern and resolve the same,also note we are unable to reach Pallavi as her phone is not reachable. Regards Wasim, Hi Amolika, As discussed and showcased over the remote session, the goals(descriptions) are populating in "Self Appraisal 2338" as given in "Goal Review 2338". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Gowtham, PFA screenshots from the user. There is a difference between her Goal review & Self Appraisal page. Please look into this. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Amolika, As explained over the call, the employee is referring to the Milestone against goals in "Self Appraisal 2338". However, during review process employee has changed only the description of goal, which is reflecting accordingly in "Self Appraisal 2338". The confusion is due to name of KPI Description label as "Target" in "Goal Review 2338" form. In the customization Goal review process, there is currently no option to edit the goals. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1,927 | Dear Team, iHRIS was slow due to hung threads in 13.58 server. [cid:image002.png@01D72F93.C00B4120] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 12,014 | 5 | 1 | Closed | shishira | Clarification | Product | Clarification | null | Security | null | null | 2021-04-12T12:02:58+05:30 | 2021-04-27T12:48:31+05:30 | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | null | null | Clarification | Hi shishira, We understand that the iHRIS server is slow due to some threads. As all the server maintenance are done by EXIDE Team, please check with your internal EXIDE server team. If there are issue in the iHRIS Application, we will support to resolve the same. Please update if there are any clarifications Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
1,928 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, For employee, 117387 – his rejected goal is also visible in the Self Appraisal form. He has mentioned his rejected goal in the trail mail below. Please check on priority. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Mahesh Ganna Sent: Saturday, April 10, 2021 7:39 PM To: Pallavi Karekar; Nitin Salunke; Amolika Uplekar Subject: FW: Self Appraisal Rejection Importance: High Hi, Below mentioned KRA was removed but this time again its showing, please get this removed. KPI Target Due Date 1. Company Performance: Sales & Renewal Parameters 1. Company Performance: Sales & Renewal Parameters 31-Mar-21 Mahesh Ganna Manager – IT Datacenter and Networks T: (+91) 022 - 3920 9200 Extn: 9617 M: (+91) 98208 98551 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) #BeResponsiveBeResponsible [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrconnect Sent: 10 April 2021 13:29 To: Mahesh Ganna Subject: Self Appraisal Rejection Importance: High Dear Mahesh Gangaram Ganna, Your Self Appraisal needs amendments. Kindly refer your Manager comments under ‘Reason for Rejection’. Click on the link https://hrconnect.ageasfederal.com/adrenalin/ mentioned below to access Appraisal form. Write to pallavi.karekar@ageasfederal.com<mailto:pallavi.karekar@ageasfederal.com> / nitin.salunke@ageasfederal.com<mailto:nitin.salunke@ageasfederal.com> /amolika.uplekar@ageasfederal.com<mailto:/amolika.uplekar@ageasfederal.com> should you have any queries. HR This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither Ageas Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither Ageas Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects. <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,015 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Milestone removed as requested | Customization | Service Request | null | Performance Management | null | null | 2021-04-12T12:07:00+05:30 | 2021-04-29T17:50:23+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Amolika Ajinkya Uplekar, Noted on your query,we will connect through Anydesk to check on the reported concern and resolve the same,also note we are unable to reach Pallavi as her phone is not reachable. Regards Wasim, Hi Amolika, As explained over the call, the highlighted KPI by the employee is actually a Milestone of his 1st goal, name of the goal as below "1.1. Information security Management and IT Governance: Ensure Compliance with IRDA regulations, Software licencing agreements and compliance checklist, Ensure all Servers to have latest security patches & Antivirus definitions as per cycle defined. " As requested, we have removed this milestone against the above goal. And the same is now not reflecting in "Self Appraisal 2338" on clicking the arrow option to view milestones. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1,929 | Dear Team, PF amount not deducted on arrear days, please check the sample case. G00717 Priya Jha G00721 Kanhaiya Lal Null Verma G00844 Vivek Singh G00849 Raju Singh G00860 Sachin . G00887 Jitendra . K4018 Kannipan Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 12,016 | 5 | 1 | Closed | Anoopsingh | Adjustments has been uploaded | Product | Clarification | null | Salary | null | null | 2021-04-12T12:27:03+05:30 | 2021-05-15T23:49:19+05:30 | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | null | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | null | null | Software Problem | Hi Anoopsingh, We will send you the connection to check the reported query on PF not deducted in arrear days of the mentioned employees and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post conversation with you we understood that arrear issue has been fixed by uploading the adjustments. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,930 | Hi Team for two employees still we can see amount value in performance incentive component it need to be changed to 0 value , please do the needful ECWBLR01396 ECWBLR01627 | 12,017 | 5 | 3 | Closed | Shreyas Shridhar | Clarification provided | Product | Configuration | null | Salary | null | null | 2021-04-12T12:37:39+05:30 | 2021-04-13T20:43:55+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shreyas Shridhar, From the above description, we understood that the Performance Incentive should be 0 but the system is showing some value for the given 2 employees. We are working on the same, we will keep you updated through the ticket. Regards Prakash, Hi Shreyas Shridhar, As discussed Please select the given employees in the "Salary Entry" form and click Compute and Submit Once completed the activity and download the CTC Details. Regards Prakash |
1,931 | Need to remove participant name from scheduled/completed, details of training program has been mentioned below; Program Name: ISO 9001 INTENAL QUALTITY AUDITOR TRAINING RAW01096 PATTESWARAN.V RAS00252 SENTHILKUMAR.V EXP01043 ASHWIN KRISHNA IAS00006 SELVAM.K Program Name : 1. Microsoft O.365 Webmail 2. WPS process & Technical Formula. 1. CCS00066 Vijayalakshmi.L | 12,018 | 5 | 2 | Closed | Nithya K | We have removed the employees. | Product | Data Correction | null | Training Management | null | null | 2021-04-12T12:38:13+05:30 | 2021-05-03T19:48:58+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, As requested we will check the reported training program and update you on the status., Kindly update the status, because above said employees are still received the pending reminder notification., Hi Nithya K, We regret te delayed response. Based on your request we have checked and removed the mentioned employee from the training program. Please check and confirm. |
1,932 | We are unable to get the details for APH3262 in EmployeeCreationDetails which is a audit sample please do the needful at the earliest | 12,019 | 5 | 4 | Closed | Vidyasagar | shared data from employee master data | Product | Configuration | null | Employee Information | null | null | 2021-04-12T12:51:50+05:30 | 2021-04-27T19:49:41+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We are currently working on Payroll SSRS report - Salary Register. Post completion of same, we will analyze the concern raised on Employee Creation report. Thanks and Regards, Dhivya . V, Hi Vidyasagar, We were unable to retrieve the workflow details of this employee in the report format, as the 16 bit id tagged to this employee is not available in workflow tables. Also this employee was created on 4th Feb 2021,we presume that the log files were not written in between period from 1st Feb 2021 to 9th Feb 2021 due to some technical issues, hence we were unable to get the details through log also. However we have shared the snapshot from Employee Master data of employee created details, Please verify the same and let us know in case of any queries. Thanks and Regards, Dhivya . V |
1,933 | Hi, The "forms raised by me" are not accessible for all employees. It display error. Request you to do the needful at the earliest. Regards, Pinkiiy Raval | 12,020 | 5 | 3 | Closed | Vaishali Raut | Product Issue | Product | Patch Deployment | null | Workflow | null | null | 2021-04-12T13:00:53+05:30 | 2021-04-16T11:21:28+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, As per the reported query, we understood that the Forms Raised by Me is not accessible by employees. Kindly provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/865127688 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, When checking the reported query from our end, we found that it is an issue in the Product. We have deployed the patches in your environment. Post that Attendance Cancellation and claim details are showing. Please check the same and update the status. Patch ID : ADL_2009_21319 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
1,934 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Employee 117612 had submitted his Self Appraisal and also received the "Submitted successfully" message (Attached here). However, the form is showing blank now. Even the form is not there in this manager's bucket. Please check on priority. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Shubham Baranwal Sent: Monday, April 12, 2021 12:58 PM To: Amolika Uplekar Cc: Nathuram Waghmare Subject: RE: Launch of Annual Appraisal for FY 20-21 Dear Ma'am, As per conversation with you , PFA of Submitted Self-Appraisal but it's not showing to RA & also I have not got any mail regarding this ... Thanks & Regards Shubham Baranwal Associate - Branch Support, Operations - Dehradun T: (+91) 8425865750 M: (+91) 9807804148 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Amolika Uplekar Sent: Saturday, April 10, 2021 12:59 PM To: Reema Bhasker; Ronald Fernandes; Taranpreet Singh; Amit Thakkar; Elizabeth Taylor; Sachin Mayekar; Naveen Fernandez; Ramesh Chettiar; Dipen Maru; Sonali Chowdhury; Prashant Shrivas; Sumit Batra; Gaurav Gulati; Amogh Kulkarni; Shilpa Gupta; Asha George; Rajvardhan Patil; Uday Shanker; Nathuram Waghmare; Mohsin Kasmani; Arvind Sharma; Dharmendra Rathod; Gaurav Khare; Prakash Sharma; Bipin Mishra; Mudra Milind Masurkar; Vikram Koli; Pranay Shah; Rahul Kumar; Swapna Indolikar; Pravin D Mahajan; Ramkrishna Gajam; Kunal Dalvi; Chandrashekhar batulla; Mayur Bhatt; Anand Pandey; Nirmala Shukla; Geeta Sanap; Deepak Negi; Gaurav Thakur; UdayKumar Garlapati; Vishal Srivastava; Avani Joshi; SonuKumar Verma; Abhishek Guntiwar; Shubham Baranwal Subject: FW: Launch of Annual Appraisal for FY 20-21 Dear All, Request you to complete your Self Appraisal at the earliest. Attached is the user manual for your reference. Do let us know in case of any concerns. Link to Hrconnect : https://hrconnect.ageasfederal.com/adrenalin/<https://hrconnect.idbifederal.com/adrenalin/> Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: CorporateHR Sent: Thursday, April 1, 2021 10:42 AM To: Reema Bhasker; Vandana Sachdev; Ronald Fernandes; Taranpreet Singh; Murugesan Nagasundaram; Sreekanth Thazhe; Amit Thakkar; Elizabeth Taylor; Sachin Mayekar; Ashishkumar Singh; Jagruti Chandgaonkar; Naveen Fernandez; Ramesh Chettiar; Dipen Maru; Reshma Gunjal; Sonali Chowdhury; Prashant Shrivas; Sumit Batra; Sherry Jacob; Kiran Kulkarni; Gaurav Gulati; Amogh Kulkarni; Gaurav Kupate; Shilpa Gupta; Prashant Koli; Asha George; Rajvardhan Patil; Sami Alam; Radhakanta Behera; Uday Shanker; Risha Raju; Gajanan Mhavashe; Nathuram Waghmare; SyedWasif Hussain; Ajay Gupta; Bijosh Nair; Atul Kumar; Nikunj Shah; Mohsin Kasmani; Prakash Solvande; Sunil KumarSingh; Sandeep Kapoor; Arvind Sharma; Jay Sahani; Dharmendra Rathod; Reena Jotangiya; Sunil Kokare; Sapna Kaintura; Gaurav Khare; Prakash Sharma; Bipin Mishra; Sandesh More; Mudra Milind Masurkar; Sharad Bhalekar; Yogesh Sharma; Jitesh Sharma; Pallavi Lokhande; Vikram Koli; Pranay Shah; Sukanya Arolkar; Niteen Rathod; Anand Gunjal; Rahul Kumar; Vijay Pawar; Swapna Indolikar; Madhukara Billava; Sreejith Ramu; Pravin D Mahajan; Nilesh Pansare; Naresh Kumar; Ramkrishna Gajam; Akshay Gurav; Prajakta Shirodkar; Urvi Dedhia; Himanshu Amrute; Kunal Dalvi; Chandrashekhar batulla; Priyanka Gaikar; Ajit Palande; Akhilesh Dutta; Nanda Jola; Dinesh Rajendiran; RabindraNath Basak; Mayur Bhatt; Nikhil Gangishetty; Kedar Haldavanekar; Anand Pandey; Nirmala Shukla; Satish Gaikwad; Chaitra Amin; Suchitra Poojary; Amit Shinge; S A Syed Sadam Hussain Syed Athaulla; Sairam Kumar; Ejaj Shakil; Geeta Sanap; Rajendra Kuswaha; Deepak Negi; Ridham Naik; Chandrasen Bendre; Gaurav Thakur; Mamidi Srinivas; Rajesh Rapaka; Rachana Chavan; Dipali Pingulkar; Savita Bisht; Benazir Khakoo; Aparna Babu; UdayKumar Garlapati; Rohit Jain; Pravin Jadhav; Shashi Kumar; Poornima Udupi; Chirag Sharma; Pritish Nikam; Sankar Ramasubramaniyan; Vishal Srivastava; JaiPrakash Shrivastwa; Yaseen Shaikh; TNVR Kumar; Urmila Vinherkar; Avani Joshi; Aakansha Kundekar; Praful Solanki; Pawan Bhatia; Utkarsh Raikar; Phani Athreya; Rajkamal R; Pradip Banerjee; SonuKumar Verma; ThaharHussain AS; Abhishek Guntiwar; Suvendu Mondal; Arunava SenGupta; Nitin Sharma; Yogeshkumar Prajapati; Shubham Baranwal; Shannon Serpes Cc: Lalitha Bhatia; Kapil Udaiwal Subject: Launch of Annual Appraisal for FY 20-21 [Description: announcing] Performance Appraisal Calendar FY (20-21) Dear All, The Performance Appraisal process for (FY 20-21) has been launched effective today i.e. Thursday, 1st April 2021 Please find below the detailed calendar with the timelines: Performance Appraisal Stage End Date Performance Appraisal (FY 20-21) Submission of Self-Appraisal to Reporting Manager Saturday, 10th April 2021 Appraisal Review by Reporting Manager Saturday, 17th April 2021 Appraisal Approval by Reviewer Wednesday, 21st April 2021 Submission of Normalized Rating to HR by SMC Saturday, 24th April 2021 Link to HR Connect: https://hrconnect.ageasfederal.com/adrenalin/ User manual for completing Performance Appraisal is attached for your reference. You may coordinate with pallavi.karekar@ageasfederal.com<mailto:pallavi.karekar@ageasfederal.com> / nitin.salunke@ageasfederal.com<mailto:nitin.salunke@idbifederal.com> / amolika.uplekar@ageasfederal.com<mailto:amolika.uplekar@idbifederal.com> for support in the process. Regards, Team HR <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,021 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Junk data against self appraisal process with empty rev_uniq_id & temp_uniq_id in PMS_NEW_EMP_TRANS_DETAILS_T | Customization | Data Correction | null | Performance Management | null | null | 2021-04-12T13:01:34+05:30 | 2021-04-29T20:51:32+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Amolika Ajinkya Uplekar, Please be informed,we have connected through Anydesk with Pallavi,we shall update the status of the said concern once we have identified the Root cause Regards Wasim, Hi Amolika, As discussed, the server is not connecting properly. Hence, we will connect via Anydesk again by 7:30 or 8:00 PM today to check on the reported concern. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Amolika, As informed over the call, there was junk goal data(5 goals) against Self appraisal process for this employee created in Oct 2020. This could have caused the reported concern. While trying to find how many such cases are there, we found only 1 more similar case. We have rectified the same for both employees. Request the employee to save & submit the Self Appraisal 2338 form now and take a screenshot of submission along with time in his system. In case, the concern repeats again we will have to trace the log using the time of submission. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1,935 | Dear Team, Kindly upload salary slip of march 2021. Find payslip data from below path. \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\march 21 | 12,022 | 5 | 4 | Closed | Sandeep Jangid | Uploaded through the backend tool | Product | Service Request | null | Salary | null | null | 2021-04-12T13:07:57+05:30 | 2021-04-15T09:41:32+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your request, upload salary slip of march 2021. Find payslip data from below path. \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\march 21 we will check and update you the same., Hi Sandeep Jangid, Based on your request, we have uploaded the Mar-2021 payslip against the employees in the "Employee attachment form" as per the payslip documents given by you in the mentioned path, \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\march 21 |
1,936 | Dear Team, Need column of Father's name in Latest Master and also this field should be mandatory field. Regards, Supulaxmi Konar Hr-Operation | 12,023 | 5 | 1 | Closed | Supulaxmi Konar | New field creation and data capture, and provide the same in reports | Product | Service Request | null | Personal Data | null | null | 2021-04-12T13:13:07+05:30 | 2021-05-24T18:51:38+05:30 | archana.guhagarkar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com, venkateswaran.c@myadrenalin.com | archana.guhagarkar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com, venkateswaran.c@myadrenalin.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that you need a column of Father's name in Latest Master and in Employee details/Employee creation form. We will check and update you on the same. Regards, Judhistira.M, Hi Supulaxmi, We can add a dynamic field of father's name in Employee Creation and Employee details form. But later this field needs to be filled manually and FTC employees don't have the access for employee details to fill details. So this option is not useful. As discussed, there are two fields for Geographical Responsibility in Employee Creation Form. If we replace one Geographical Responsibility(Text 3) field with Father's name then you can update Text 3 for all employees through data upload. Please check and confirm to proceed further. After your confirmation, we will add the field and in Latest Master report also. Regards, Judhistira.M, Hi Supulaxmi, Awaiting your input on the below suggestions to close this query logically. Regards, Judhistira.M, Hi Supulaxmi, As discussed, we understood from you that you want to keep this ticket on hold until internal discussion on the same. Regards, Judhistira.M, Hi Supulaxmi, This ticket was raised almost a month ago (12th April 2021) and has been on hold since then due to internal discussion from your end on the same to proceed with it. We are closing this ticket as there is no action to be done on the same as of now. We would request you to please raise the request as a new ticket later whenever the point is taken up for discussion internally and finalized on the approach. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1,937 | Dear Team, Kindly check error "Server Error! Contact your System Administrator" on Confirmation Appraisal Approval page | 12,024 | 5 | 4 | Closed | Sandeep Jangid | patch deployed by implementation team | Product | Patch Deployment | null | Confirmation Management | null | null | 2021-04-12T14:11:23+05:30 | 2021-04-21T08:50:25+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: "[\"44002027944\", \"44001782156\"]" referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your query, while selecting the employee in confirmation approval, the error has come, Server Error! Contact your System Administrator" we will check and update you the same. , Hi Sandeep Jangid, The mentioned query, while selecting the employee in confirmation approval, the error has come, Server Error! Contact your System Administrator" we have informed to our team, they are doing the patch update for the mentioned query, we will inform to you once it is completed., Any update on this. , Hi Sandeep Jangid, Rohit and team is updating for the patch fix regarding this issue, we will inform to you once it is done., Hi Sandeep Jangid, The query has been resolved, while selecting the employee in confirmation approval, there is no validation message is coming to approve, please do check and confirm. |
1,938 | Our existing UAT system was formatted due to OS getting corrupted. We have installed new OS. However, the Adrenalin set up was lost. hence, we need to install the Adrenalin in UAT system again. Please provide us the cost involved for the process to get approval from our Management. | 12,026 | 5 | 3 | Closed | KARTHIKEYAN. K | clarification on change request | Product | Clarification | null | Setup HRMS | null | null | 2021-04-12T14:56:09+05:30 | 2021-05-20T22:48:23+05:30 | vishnuvasanth.c@myadrenalin.com, kadiravan.p@myadrenalin.com | vishnuvasanth.c@myadrenalin.com, kadiravan.p@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, As discussed with our team , for doing the UAT set up completely will take two Man days of effort .we have requested team to provide the information on the same. Once we get an update we will provide the Cost details., Hi KARTHIKEYAN. K, As per your request , Please find the Amount details , The Per man-day effort agreed is 10,000 (Discounted) i.e:10,000*2 man day is Rs.20,000+18% GST . Please confirm us to proceed further on this., Hi KARTHIKEYAN. K, As informed over the call , Please find the Amount details , The Per man-day effort agreed is 10,000 (Discounted) i.e:10,000*2 man day is Rs.20,000+18% GST . Please confirm us to proceed further on this and also please update us the timings as when can we schedule this activity. Regards, Kohima.G, Product Support Team, , Hi KARTHIKEYAN. K, As informed over the call , Please find the Amount details , The Per man-day effort agreed is 10,000 (Discounted) i.e:10,000*2 man day is Rs.20,000+18% GST . Please confirm us to proceed further on this and also please update us the timings as when can we schedule this activity. |
1,939 | Unable to process the pending forms. It is showing server busy. | 12,027 | 5 | 1 | Closed | Pinkiiy Raval | CTC not computed | Product | Clarification | null | Workflow | null | null | 2021-04-12T15:06:41+05:30 | 2021-04-16T11:20:23+05:30 | vaishali.raut@medusind.com | vaishali.raut@medusind.com | null | null | null | Clarification | created_by: 2043056738148 time: 2021-04-12 09:36:41 UTC, Hi Pinkiiy Raval, Please join the below session link. https://fastsupport.gotoassist.com/543349240 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Pinkiiy Raval, Please inform the user to create the Offer newly for the reported candidate in system. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
1,940 | Hello team, Emp.Id:1837 has submitted self-appraisal which is pending with Emp.Id:1697 request you to route the approval with to Emp.Id:12. Change Matrix Managers 1 to Emp.Id:12 For further clarification reach me on 9052417773. Thanks, Varun | 12,028 | 5 | 4 | Closed | Sai Varun Ranga | We have checked and changed the Matrix Manager for the mentioned employee. | Product | Data Correction | null | Performance Management | null | null | 2021-04-12T16:25:02+05:30 | 2021-04-13T17:29:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sai Varun Ranga, As discussed over the call, We have checked and changed the Matrix Manager for the mentioned employee. Please check and confirm. Regards, Niraikalai R |
1,941 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, I want to change PT applicability to "yes" for 890426 - NILESHBHAI NATUBHAI AHIR effect from 1st Feb 2021, but in "employment data change-Additional Fields" Form system is not showing drop down to select PT work location. Please check: [cid:image001.png@01D72FBC.5F18B1D0] Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image002.jpg@01D72FBC.5F18B1D0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,029 | 5 | 1 | Closed | Sonali | data correction | Product | Data Correction | null | Employee Information | null | null | 2021-04-12T16:53:47+05:30 | 2021-04-28T16:51:09+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali, As per request, We will check and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have resolved the issue from our end, Now your end check and share feedback. Thanks and Regards Vijayakumar k, Issue is resolved. Thanks |
1,942 | Hi, Can you please open tax update for us for FY 2021-22 Thanks Suresh Nahar | 12,030 | 5 | 3 | Closed | Suresh Nahar | March’21 payroll month confirmation (Confirm process). | Product | Configuration | null | Pay process | null | null | 2021-04-12T17:11:43+05:30 | 2021-05-01T19:37:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Suresh Nahar, We are glad that we are entering the financial year 2021-2022 and it is mandated to make few changes in your existing payroll system. Payroll consolidation patch promotion. New Pay process method – for better optimization and speed up the pay process. Financial year change – Patch deployment to change Financial year dates for ESI Block, Reimbursement etc., Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Once the above pre-requisites are done, please raise a support ticket in CSP / Fresh desk to proceed further from our end., Hi, We have completed the above prerequisites. Could you please open tax for FY 2021-22 immediately Thanks Suresh Nahar, Hi Suresh Nahar, Requesting you to connect the below link to deploy the FY patch https://fastsupport.gotoassist.com/857103941, Hi Suresh Nahar, As discussed over the call, The Financial Year patch has been deployed. Please find the attached update of Budget Highlights FY 21-22 for your reference Regards, Niraikalai R, Thanks for your help and support Attached documents received – April 11, 2020. I hope we can share same to resources so that they follow the steps\ process and in case you have any document for 2021-22 please send it Thanks & Regards, Suresh Nahar| Manager – Finance & Operations Systech Solutions Pvt Ltd 184-187, Temple Steps, Block 3, 6th floor, Anna Salai. Little Mount, Saidapet, Chennai 600015 Direct: 044-22302754 (M) 9884870180 , Hi, I have shared in Mail Please check |
1,943 | Hi, Please confirm the attached employees earliest. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:image0fe927.JPG@c873072b.4bb54ac8]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 12,031 | 5 | 1 | Closed | Pradeepa C T | we have re-open the below-attached employee's settlement process. | Product | Service Request | null | Pay process | null | null | 2021-04-12T17:28:12+05:30 | 2021-04-27T20:50:39+05:30 | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | null | null | Service Request | Hi Pradeepa C T, As per your request, we have re-open the below-attached employee's settlement process. Request you to check and revert for any further clarifications. Regards, Srujana.M |
1,944 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi team, I have not received the login credential for the new portal https://myadrenalincare.freshdesk.com/support/login. Please support. Regards, Pavithra D.R Deputy Manager, Human Resources Apotex Research Pvt Ltd. Plot 1&2, Bommasandra Industrial Area,4th Phase, Jigani Link Road, Bangalore 560099 T: 080 71501178 | pdr@apotex.co.in<mailto:pdr@apotex.co.in> | www.apotex.co<http://www.apotex.com/>m<http://www.apotex.com/> IMPORTANT NOTICE: This email and any files transmitted with it are confidential, privileged and/or exempt from disclosure, and, are intended solely for the use of the named addressee. If you are not the named addressee, you should not disseminate, distribute or copy this e-mail or its attachments. Please notify the sender immediately by e-mail if you have received this e-mail in error and then delete same from your system. Unauthorized disclosure, copying, distribution or taking any action in reliance on the contents of this email and its attachments are strictly prohibited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,032 | 5 | 1 | Closed | Pavithra D R | null | Product | Clarification | null | Application Access Management | null | null | 2021-04-12T17:32:08+05:30 | 2021-04-30T12:48:16+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Pavithra D R, Please join the below session link. https://fastsupport.gotoassist.com/443088007 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Pavithra D R, As discussed over the phone, we understood that you are not working today. Hence we will connect on 15th Apr 2021 and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Pavithra D R, As discussed over the phone, please inform your IT Team to whitelist the below mentioned Email ID in the Mail Server to receive mails from Support Portal. We have set the common password for all the users as Apotex@123 and user id will be your Email ID. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,945 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, With reference to the trail mail, we have uploaded attached roster for the month of Feb 2021, however; the same is not reflecting in shift monthly calendar. Kindly check & revert. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image003.png@01D72FB5.14694BB0] From: Prudhvi Paaka Sent: Monday, April 12, 2021 4:02 PM To: Shweta Ghule; Empower Hrms Cc: Srinivasan R Subject: RE: Shift allowance : : claim format HI Shweta, Still it's showing same. Not updated. [cid:image001.jpg@01D72FB5.342ED730] Regards, Prudhvi P From: Shweta Ghule Sent: 12 April 2021 15:40 To: Prudhvi Paaka <prudhvi.paaka@npci.org.in<mailto:prudhvi.paaka@npci.org.in>>; Empower Hrms <empower.hrms@npci.org.in<mailto:empower.hrms@npci.org.in>> Cc: Srinivasan R <srinivasan.r@npci.org.in<mailto:srinivasan.r@npci.org.in>> Subject: RE: Shift allowance : : claim format Hi, We have done the upload for Feb 2021 also. Kindly check & revert. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image003.png@01D72FB5.14694BB0] From: Prudhvi Paaka Sent: Monday, April 12, 2021 3:19 PM To: Shweta Ghule; Empower Hrms Cc: Srinivasan R Subject: RE: Shift allowance : : claim format Hi Shweta, I have verified and it's fine for March and April, but previously we have given to upload FEB month data which is not reflecting for some days. [cid:image004.jpg@01D72FB5.14694BB0] [cid:image005.png@01D72FB5.14694BB0] Regards Prudhvi P Associate - Run Technology Mob : +91 9398349446 [cid:image009.png@01D72FB5.14694BB0] From: Shweta Ghule Sent: 09 April 2021 14:00 To: Prudhvi Paaka <prudhvi.paaka@npci.org.in<mailto:prudhvi.paaka@npci.org.in>>; Empower Hrms <empower.hrms@npci.org.in<mailto:empower.hrms@npci.org.in>> Cc: sridhar.vedula <sridhar.vedula@npci.org.in<mailto:sridhar.vedula@npci.org.in>>; Srinivasan R <srinivasan.r@npci.org.in<mailto:srinivasan.r@npci.org.in>> Subject: RE: Shift allowance : : claim format Hi , Upload has been done. Kindly check & revert. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image003.png@01D72FB5.14694BB0] From: Prudhvi Paaka Sent: Thursday, April 8, 2021 9:10 AM To: Shweta Ghule; Empower Hrms Cc: sridhar.vedula; Srinivasan R Subject: RE: Shift allowance : : claim format Dear Shweta, As discussed, for the month of March and February the roster got uploaded partially due to some issues faced while uploading the roster, So kindly upload the roster from backend for the days(March 1st to 17th and April 1st to 6th) which is not updated in portal. Attaching the roster in required format. EMPID Name 23026 Prudhvi P 23019 Srinivasan R Regards Prudhvi P Associate - Run Technology Mob : +91 9398349446 [cid:image009.png@01D72FB5.14694BB0] From: Shweta Ghule Sent: 07 April 2021 14:32 To: Srinivasan R <srinivasan.r@npci.org.in<mailto:srinivasan.r@npci.org.in>>; Empower Hrms <empower.hrms@npci.org.in<mailto:empower.hrms@npci.org.in>> Cc: Prudhvi Paaka <prudhvi.paaka@npci.org.in<mailto:prudhvi.paaka@npci.org.in>>; sridhar.vedula <sridhar.vedula@npci.org.in<mailto:sridhar.vedula@npci.org.in>> Subject: RE: Shift allowance : : claim format Hi, As discussed, PFA herewith sample shift roster template for backdated upload & roster upload user manual. For shift allowance related format you can get in touch with Jitendra. @Jitu: Kindly help them. They have joined recently. Guide them on how to share shift allowance details. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image003.png@01D72FB5.14694BB0] From: Srinivasan R Sent: Wednesday, April 7, 2021 2:28 PM To: Empower Hrms; Shweta Ghule Cc: Prudhvi Paaka; sridhar.vedula Subject: Shift allowance : : claim format Dear Shwetha, Kindly share the shift allowance claim format. We joined recently we don't have format pls . share. Regards, Srinivasan R Associate - Run Technology Reach me @ 9597959496 [signature_gif_hyderabad_icici] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,033 | 5 | 1 | Closed | Shweta Ghule Shankarrao | Clarification | Product | Clarification | null | Shift and Scheduling | null | null | 2021-04-12T17:32:49+05:30 | 2021-04-30T13:49:47+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Shweta, We tried reaching you to discuss on the reported concern, we understand that it is an holiday for you today. The reported 2 employees were changed to Custom shift effective from 1st Mar 2021 only, and attendance also will be marked accordingly. Hence, there is no need to check for February month. Please call us back once you are available to discuss the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D731F4.93BA99A0] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D731F4.93BA99A0] |
1,946 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, Please help us with the patch release for FY 21-22 for both ARPL and APIPL. Regards, Pavithra D.R Deputy Manager, Human Resources Apotex Research Pvt Ltd. Plot 1&2, Bommasandra Industrial Area,4th Phase, Jigani Link Road, Bangalore 560099 T: 080 71501178 | pdr@apotex.co.in<mailto:pdr@apotex.co.in> | www.apotex.co<http://www.apotex.com/>m<http://www.apotex.com/> IMPORTANT NOTICE: This email and any files transmitted with it are confidential, privileged and/or exempt from disclosure, and, are intended solely for the use of the named addressee. If you are not the named addressee, you should not disseminate, distribute or copy this e-mail or its attachments. Please notify the sender immediately by e-mail if you have received this e-mail in error and then delete same from your system. Unauthorized disclosure, copying, distribution or taking any action in reliance on the contents of this email and its attachments are strictly prohibited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,034 | 5 | 1 | Closed | Pavithra D R | FY CHANGE | Product | Patch Deployment | null | Tax | null | null | 2021-04-12T17:37:23+05:30 | 2021-04-30T11:48:57+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Software Problem | Hi Pavithra D R, Please join the below session link. https://fastsupport.gotoassist.com/443088007 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Pavithra D R, As discussed over the phone, we understood that you are not working today. Hence we will connect on 15th Apr 2021 and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Pavithra D R, Please join the below session link. https://fastsupport.gotoassist.com/852631053 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Pavithra D R, We have taken the session and deployed the patches for both Apotex Pharma and Apotex Research in system. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,947 | Dear Team, We are settling the FNF of Emp ID:-05815 in Adrenalin the PL balance shown in adrenalin is 41 days whereas as per the Leave Ledger report his PL is 44 days. The employee had resigned on 08th Dec 2020. We are enclosing the print screen of the leave ledger report for your reference. Employee ID Employee Name OU Name Leave Type Leave Name From Date To Date Total No. Of Leave Days / Hours Reason 5815 Alfajuddin Mondal Berhampore RO PL-Credit PL-Privilage Leave 01-Jan-2020 31-Mar-2020 4 Leave Credit 5815 Alfajuddin Mondal Berhampore RO PL-Credit PL-Privilage Leave 01-Apr-2020 30-Jun-2020 4 Leave Credit 5815 Alfajuddin Mondal Berhampore RO PL-Credit PL-Privilage Leave 01-Jul-2020 30-Sep-2020 4 Leave Credit 5815 Alfajuddin Mondal Berhampore RO PL-Adjustment-Debit PL-Privilage Leave 01-Jul-2020 01-Jul-2020 1 Leave Truncation for Quater-2 Ending 30-Jun-2020 5815 Alfajuddin Mondal Berhampore RO PL-Leave Reversal Debit PL-Privilage Leave 30-Sep-2020 30-Sep-2020 4 Truncation while Carryforward 5815 Alfajuddin Mondal Berhampore RO PL-Credit PL-Privilage Leave 01-Oct-2020 31-Dec-2020 4 Leave Credit 5815 Alfajuddin Mondal Berhampore RO PL-Leave Reversal Debit PL-Privilage Leave 09-Dec-2020 31-Dec-2020 1 LEAVE REVERSAL DEBIT - 08 Dec 2020 - FOR THE PERIOD FROM 09 Dec 2020 TO 31 Dec 2020 5815 Alfajuddin Mondal Berhampore RO PL-Leave Reversal Debit PL-Privilage Leave 31-Dec-2020 31-Dec-2020 4 Truncation while Carryforward Please look into the matter and resolve the difference between the leave balance shown in Adrenalin at the time of final closure and the balance shown in Leave ledger Report. Regards Abhishek 8240332855 | 12,035 | 5 | 3 | Closed | Argha Ghosh | leave clarification | Product | Clarification | null | Separation | null | null | 2021-04-12T18:22:50+05:30 | 2021-04-28T19:49:56+05:30 | sandip.p@adrenalin.in, sandip.chanda@arohan.in, sujoy.ghosh@arohan.in, hara.prasad@arohan.in, abhishek.jhunjhunwala@arohan.in, nazrul.islam@arohan.in | sandip.p@adrenalin.in, sandip.chanda@arohan.in, sujoy.ghosh@arohan.in, hara.prasad@arohan.in, abhishek.jhunjhunwala@arohan.in, nazrul.islam@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As Discussed over the call, We will analyze the below scenario and get back to the solution, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Argha Ghosh, As discussed over the call, We have found the PL leave mismatch issue, In the leave configuration Form, the PL leave type truncation set overall carry forward limit is 41 that configuration based Settlement entry form leave updated on 41. For example, The below employee total PL balance is 44 After the final closer completed that configuration-based 3 leaves elapsed total balance showing on 41 in the settlement entry form. Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
1,948 | Hi Team, Pls find the attachment of employees salary account details, I have updated the data earlier. Now i checked with payslip, But i shows wrong bank details | 12,036 | 5 | 3 | Closed | Malini N | Bank details already updated | Product | Clarification | null | Employee Information | null | null | 2021-04-12T18:33:44+05:30 | 2021-04-30T16:50:05+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11430, Hi Malini N, From your statement, we understand that bank details reflecting wrong. We will check this request and get back to you with a status. Regards Raghu.T, Hi Malini N, During a check, we have found that the bank details updated in the payslip. Please do pay process and check the payslip to check the bank details. Regards Raghu.t |
1,949 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay For the attached list reviewer is not updated in the system. Please help on this request. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,037 | 5 | 1 | Closed | Balaji Damodaran | Skiplevel manager update in the report | Customization | Service Request | null | Performance Management | null | null | 2021-04-12T18:48:21+05:30 | 2021-04-27T22:48:46+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | null | null | null | null | Service Request | Hi Balaji Damodaran, As discussed we have modified the procedure to fetch the RM'S Manager as reviewer for the associates who are eligible for current appraisal. We request you to please extract the report and verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jay For the below list reviewer is not updated. Employee ID Employee Name GQ2 Lavanya Kumari Kedari O6G Anchal Bhageria QJ7 Abhijeet Parihar QL2 Kalyan Roy R5G Vishal Tripathi U3Q Dinanath Parit UH1 Harini Sudhagar UL8 Durgaraju Patta US8 Teja Bendapudi V4A Naresh Masulu V4N Rakhi Saxena Y4X Laloo Kumar Y6L Suraj Kumar Pathak Y9S Shailja Sharma YM8 Sridatta Sairam Bitragunta YW1 Chimakurthi Bala Somasekhar Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Mon, Apr 12, 2021 at 8:21 PM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Balaji Damodaran, > > Our Support Rep has indicated that your ticket has been Resolved. > > If you believe that the ticket has not been resolved, please reply to this > email to automatically reopen the ticket. > If there is no response from you, we will assume that the ticket has been > resolved and the ticket will be automatically closed after 48 hours. > > Sincerely, > AdrenalinSupport Team > https://myadrenalincare.freshdesk.com/helpdesk/tickets/12037 > > 12037:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> , Hi Balaji Damodaran, Post anslysis we understood that for the below mentioned assocaiates their skiplevel manager only showing as reviewer. Attached the below snapshot for your reference. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
1,950 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Ne more issue where the employee 117730 had filled her goals and approved by the manager, but the same are not visible in the Self Appraisal page. Attached mail, where the employee had received confirmation mail from Hrconnect. Please resolve these issues on priority as we are in the process of closing self appraisal Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Sunisha Nayak Sent: Monday, April 12, 2021 5:15 PM To: Amolika Uplekar Cc: Jitendra Raut Subject: RE: Launch of Annual Appraisal for FY 20-21 Dear Amolika, As discussed, refer below the screenshot I am unable to see any goals for my self-appraisal. Also attached is the email confirmation I received from Hr connect regarding my goals has been approved. [cid:image002.jpg@01D72FBF.638664D0] Regards, Sunisha Nayak Manager - Information Technology M: (+91) 9820817816| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Amolika Uplekar Sent: 10 April 2021 12:40 To: Govind Nagulkar; Jitendra Raut; Sachin Kapoor; Ravi Budharapu; Sanjay Nayak; Ashish Chindarkar; Sunisha Nayak Subject: FW: Launch of Annual Appraisal for FY 20-21 Dear All, Request you to complete your Self Appraisal at the earliest. Attached is the user manual for your reference. Do let us know in case of any concerns. Link to Hrconnect : https://hrconnect.ageasfederal.com/adrenalin/<https://hrconnect.idbifederal.com/adrenalin/> Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: CorporateHR Sent: Thursday, April 1, 2021 10:39 AM To: Govind Nagulkar; Jitendra Raut; Sandeep Swamy; Sachin Kapoor; Varsha Uttam Joshi; Ravi Budharapu; Leena Patil; Aarti Lokhande; Ramkrishna Mishra; Sanjay Nayak; Mahesh Ganna; Abhijeet Vaidya; Ashish Chindarkar; Sunisha Nayak Cc: Ameet Das; Kapil Udaiwal Subject: Launch of Annual Appraisal for FY 20-21 [Description: announcing] Performance Appraisal Calendar FY (20-21) Dear All, The Performance Appraisal process for (FY 20-21) has been launched effective today i.e. Thursday, 1st April 2021 Please find below the detailed calendar with the timelines: Performance Appraisal Stage End Date Performance Appraisal (FY 20-21) Submission of Self-Appraisal to Reporting Manager Saturday, 10th April 2021 Appraisal Review by Reporting Manager Saturday, 17th April 2021 Appraisal Approval by Reviewer Wednesday, 21st April 2021 Submission of Normalized Rating to HR by SMC Saturday, 24th April 2021 Link to HR Connect: https://hrconnect.ageasfederal.com/adrenalin/ User manual for completing Performance Appraisal is attached for your reference. You may coordinate with pallavi.karekar@ageasfederal.com<mailto:pallavi.karekar@ageasfederal.com> / nitin.salunke@ageasfederal.com<mailto:nitin.salunke@idbifederal.com> / amolika.uplekar@ageasfederal.com<mailto:amolika.uplekar@idbifederal.com> for support in the process. Regards, Team HR <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,038 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Was pending with 2nd level actor. | Customization | Clarification | null | Performance Management | null | null | 2021-04-12T18:57:08+05:30 | 2021-04-29T18:48:57+05:30 | wasim.khan@myadrenalin.com, ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | wasim.khan@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Amolika Ajinkya Uplekar, Noted on your concern,we will connect and look into the reported concerns and resolve the same on priority basis. Regards Wasim, Dear Wasim, Any update on the request please. Please close this on priority. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Amolika, We found that the attached approval mail is of 1st level, the Goal setting form of this employee(117730 - Sunisha Nayak ) is pending at 2nd level. Once it is approved at the 2nd level, the same will start reflecting in "Self Appraisal 2338". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1,951 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, I want to know in which report we can download the AD ID of employees. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D72FD5.6450B7B0] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,039 | 5 | 3 | Closed | Rishi Ranka | Created a new Ireport and updated SP with Rtrim | Product | Configuration | null | Setup Adrenalin | null | null | 2021-04-12T20:10:37+05:30 | 2021-05-04T20:50:17+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, wasim.khan@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, wasim.khan@myadrenalin.com | null | null | null | Service Request | Hi Rishi Ranka, Please connect on below link to provide you the details as requested. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Wasim, Please share the link ASAP. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73088.9BC82670] , Hi Rishi Ranka, Noted,we will provide the required data and update the status shortly. Regards Wasim, Hi Wasim, I was waiting for the link today for pending tickets but you didn’t share. Kindly close all pending tickets tomorrow. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D730AE.E4BEA0E0] , Hi Rishi Ranka, Please be informed ,we could not connect today ,we will connect tomorrow to provide you the AD Login details of employees Regards Wasim, Hi Wasim, Can you share the link to close the pending tickets. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73127.AB153BA0] , Hi Rishi Ranka, Please connect on below link to check and provide the details of AD ID as requested https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, On account of Tamil New Year, Chennai office(Support Desk) will remain closed on 14th April 2021. We will resume on 15th April 2021 and connect with you for queries raised during this period. Regards, Gowtham.N This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Rishi Ranka, With reference to our discussion, we created Ireport (AD ID Ireport) to pull out AD ID of the employees along with their Staff id,Name and Email id,and the report is generated successfully. Regards Wasim, Hi Wasim, There is extra space coming in all the EMP Codes kindly resolve it. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73171.A7E7A2C0] , Hi Rishi Ranka, Request you to please share the report highlighting the extra spaces, we will check and proceed accordingly. Regards Wasim, Hi Wasim, Attached is the report you can check on every EMP Code there is a extra space. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D731EA.9BA57860] , Hi Rishi Ranka, Please be informed,the space issue has been rectified now , request you to generate the report and confirm us the status. Regards Wasim, Yes its working fine now. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7355D.CEF396E0] |
1,952 | Clock in Clock out report - Not visible Guided over the call as form access was not given to Self-service user group. | 12,040 | 5 | 2 | Closed | Shweta Ghule Shankarrao | Clarification - Module administration form access | Product | Clarification | null | Application Access Management | null | null | 2021-04-12T20:46:25+05:30 | 2021-04-27T20:50:40+05:30 | null | null | null | null | null | Clarification | created_by: 2043020884409 time: 2021-04-12 15:16:25 UTC |
1,953 | Attached the error screenshot, issue occurs while we entered into the self appraisal form. | 12,041 | 5 | 4 | Closed | Saravanan K | Latest Self appraisal aspx was not deployed in the LIVE.
Post deployment, self appraisal form reflecting properly. | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-04-12T20:54:27+05:30 | 2021-04-16T10:34:35+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan K, After analyzing your request, we found that the reported error in the LIVE because of the Goal setting and self-appraisal patch interlink. Based on your confirmation, the session retain patch for the goal-setting only moved to LIVE and since the confirmation was not provided for the Self-Appraisal form, the self-appraisal-related patch was not deployed. To resolve the reported self-appraisal issue, we have also deployed the self-appraisal interlink patch in the LIVE. Post-deployment, the self-appraisal form is reflecting properly. Attaching the screenshot for your reference. Please check and confirm this from your end. We request you to reach Mr. Jayaprasanth for more clarifications on this point. |
1,954 | As per process once the "Final Closure" submit for exit employee then employee flow to "Settlement Entry" form. But now Final closure shows submited successfully but not reflecting in "Settlement Entry. Example Case :- 10199/1037/10398 -Swapnil Tawre 8329295434 | 12,042 | 5 | 3 | Closed | Swapnil | Patch deployed.
ADL_2009_16052 | Product | Patch Deployment | null | Separation Management | null | null | 2021-04-13T09:45:55+05:30 | 2021-04-14T00:36:45+05:30 | prakash.kumar@myadrenalin.com, rashmi.deshpande@houseofanitadongre.com, vishal.parab@houseofanitadongre.com | prakash.kumar@myadrenalin.com, rashmi.deshpande@houseofanitadongre.com, vishal.parab@houseofanitadongre.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043097497860 time: 2021-04-13 09:45:55 +0530, Hi Swapnil, As discussed, please join the below link to look into the reported issue. https://us02web.zoom.us/j/85770215007?pwd=UWJxOTE2WWNBclY0T0xpdlZoclJ2dz09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Swapnil, As informed, we have deployed a patch for reported issue which is a product bug. And now you are able to do Final closure and the employees are reflecting in Settlement entry form. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham & Prakash, I have checked the same. Thanks for quick response in a need. Swapnil Tawre | HR Advisor T : +91-22-6190 7310 |M : 7045597291 www.anitadongre.com<http://www.anitadongre.com/> House of Anita Dongre Pvt. Ltd. Plot No R 847/1/1, TTC Ind. Area, MIDC, Rabale, Navi Mumbai, India – 400701 Anita Dongre: Facebook<https://www.facebook.com/anitadongre> | Instagram<https://www.instagram.com/anitadongre> Anita Dongre Grassroot: Facebook<https://www.facebook.com/AnitaDongreGrassroot> | Instagram<https://www.instagram.com/anitadongregrassroot/> Global Desi: Facebook<https://www.facebook.com/myglobaldesi> | Instagram AND: Facebook<https://www.facebook.com/stylebyand/> | Instagram<https://www.instagram.com/stylebyand/> |
1,955 | Dear Jay, In reference to the subject, it has been observed that the approver's comments are missing in the mailer received by the employees. Please have this corrected and confirm. Also, let us know were could we see the rejection comments. [cid:image001.png@01D7304E.033B01A0] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,044 | 5 | 1 | Closed | Nainesh | respective bookmark added | Product | Configuration | null | Goal Management | null | null | 2021-04-13T10:16:12+05:30 | 2021-04-28T16:51:10+05:30 | null | null | null | null | null | Clarification | Dear Nainesh, From the below description, we understood that the Approver's comments are not getting displayed in Mail, we will verify whether the respective bookmarks are added for Rejection Mail also, if then we will do the needful and update you accordingly. Thanks and Regards, Dhivya . V, Dear Nainesh, From the below description we understood that the the comments provided by the approver in Approver comments column against the chosen dropdown value (approve/reject) during rejection, has to be captured in the mail. These details can be captured using a table bookmark in Mail content builder. Currently we have not inserted the bookmark, please confirm us, hence we would add the respective bookmark and update you. Attached the sample snapshots for your reference. Thanks and Regards, Dhivya . V, Dear Dhivya, Thanks for your feedback. However, I have checked the “mail content builder” and “approver comments” bookmark is already linked. I am not sure if I am looking at the correct mail. Could you please confirm. If this is not the correct mail content builder, do let me know the form name & other necessary details. Meanwhile, you may proceed with the changes mentioned. [cid:image001.jpg@01D7307F.03B7DC80] Also, do let us know where can we see the rejection comments for previously rejected Goals. Regards, Nainesh , Dear Nainesh, The form name chosen by you and the understanding is correct. However with reference to the Goal Setting form, we capture the approver comments again each goal and not as a final text field similar to other forms. Hence the current bookmark placed doesn't capture the value there. Post confirmation from you, we have added the form details bookmark, please verify from your end and let us know in case of any concerns. In the meanwhile, we will verify by today (or) 15th in Mail viewer and update you. Thanks and Regards, Dhivya . V, Thanks & noted Dhivya, Regards, Nainesh |
1,956 | We have taken backup for Production DB and restored it to UAT and March'21 also confirmed. Kindly deploy patches for FY 2021-22 in Production. Moreover, we are unable to login into UAT DB after the restoration of data. Kindly look into it. | 12,045 | 5 | 4 | Closed | Subhendu China | We have deployed the Financial Year Patch on live environment. | Product | Patch Deployment | null | Payroll Setup | null | null | 2021-04-13T10:57:33+05:30 | 2021-04-20T12:22:26+05:30 | null | null | null | null | null | Software Enhancement | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhendu China, We will initiate connection and work on the reported query. Regards, Veerapandian R, Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/509801285 Regards, Veerapandian R, I am not sure that the backup of the Application server has taken by our infra team or not, but I have copied the adrenalin folder from the application server except the log folder., Hi Subhendu China, We have deployed the Financial Year Patch on live environment. Please check from your end and let us know. Regards, Veerapandian R, Unable to do the pay process it's showing an error., Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/281322326 Regards, Veerapandian R, Hi Subhendu China, We have sorted out the issue and now the payroll is working fine and the same has been confirmed from your end. Regards, Veerapandian R, We are unable to change the old tax regime to the new tax regime, submit button is not showing. The default option is old tax regime. Kindly look into it., Hi Subhendu China, Please join on he below given session link https://fastsupport.gotoassist.com/372857684 Regards, Veerapandian R, Hi Subhendu China, As we checked, We found that that pay process has been done from your end for checking purpose hence the submit button is not visible. We have uploaded the "taxproof resubmission " for one employee and now the submit button is enabled and the same has been confirmed from your end.Please do the upload for other employees and let us know. Regards, Veerapandian R, I have checked it’s working for other employee’s also. Regards, Subhendu |
1,957 | Leave encashment - Error on opening the form | 12,046 | 5 | 3 | Closed | Shweta Ghule Shankarrao | Product aspx & dll changed to achieve custom logic as per customer requirement.
Now, the logic given in Product custom plugin itself. | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-04-13T11:47:37+05:30 | 2021-04-28T20:54:33+05:30 | gopalakrishnan.s@myadrenalin.com | gopalakrishnan.s@myadrenalin.com | null | null | null | Change Request | created_by: 2043020884409 time: 2021-04-13 06:17:37 UTC, Hi Shweta, As discussed yesterday, the form is opening now post removing the custom logic for NPCI built in product code itself. We have disabled the form access to self group (Workforce Administration - Self) as requested. Also, team is working on providing the custom validation built for NPCI. We will update you for testing the same once it is deployed. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Shweta, We have now deployed the custom validation as it was earlier for the "Leave Encashment" form, which works based on the below mentioned config. validation will be thrown on Submitting the form. LMS_ENCASHMENT_DOJ_CONFIG_1501 - Currently it is configured as 365 days, which means employee can submit Leave Encashment only after 365 days of his Joining. Please verify the same once from your end and enable access to "Workforce Administration - Self" group via Module Administration when it is to be opened for all employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73206.FEDDA490] , Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73506.6CE71B40] |
1,958 | Hi Rumana, All the Data Backups of Adrenalin has been completed by our IT team, Request you to change the financial year in Adrenalin and confirm us back. Regards Abbas From: Rumana Nasreen Akbar Ali [mailto:myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com] Sent: 12 April 2021 12:17 To: Mirza Abbas Subject: Re: Ticket [12008] - Change of Financial Year in Adrenalin Hi Mirza Abbas, Please confirm us whether the Full Application Server and Database Server backup has been completed in system. If it is not completed, please inform your IT Team to take the necessary back up. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com<mailto:Rumana.n@myadrenalin.com> On Mon, 12 Apr at 12:10 PM , Mirza Abbas <mirza.abbas@osb.co.uk<mailto:mirza.abbas@osb.co.uk>> wrote: Hi Rumana, We have completed all the below three prerequisites in Adrenalin. 1. March’21 payroll month confirmation (Confirm process). 2. Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. 3. Backup of both Application and database once March’21 payroll completed Please consider the environment before printing this email This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Please note that we reserve the right to monitor all email for preventing and detecting crime, investigating or detecting the unauthorised use of our telecommunication system or ascertaining compliance with our practice or procedure. Privacy in relation to the contents of your email is not guaranteed. krbs, Kent Reliance, Jersey Home Loans, JHL, Guernsey Home Loans, GHL and Reliance Property Loans are trading names of OneSavings Bank plc or its wholly owned subsidiaries. OneSavings Bank plc is a company registered in England and Wales under company number: 7312896 and its registered address is Reliance House, Sun Pier, Chatham, Kent ME4 4ET. OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). | 12,047 | 5 | 1 | Closed | OSBI Payroll Team | FY change | Product | Patch Deployment | null | Tax | null | null | 2021-04-13T11:57:51+05:30 | 2021-04-28T14:51:08+05:30 | roopashree.ashokkumar@osb-india.com | roopashree.ashokkumar@osb-india.com | roopashree.ashokkumar@osb-india.com | null | null | Software Problem | Hi OSBI Payroll Team, We understood that the Mar 2021 payroll and settlement has been confirmed and the backup has been taken by your IT Team. We will deploy the patches in the Live Environment for the FY changes in system and then update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi OSBI Payroll Team, We have deployed the patches in the Live Server and also verified that the FY has been changed in the Tax Declaration form. Requesting you to kindly verify the same from your end and also do the Pay process in system and update us with your feedback. Attaching the Tax Declaration form screenshot for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,959 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please stop all the email notification coming from Adrenalin for below employee. Name: VISHAL KUMAR Emp id: 890991 Thank and Regards [cid:image001.jpg@01D7306A.EAE1C450] Esha GAUR Assistant Manager - Talent Acquisition, BIC Cello India Helping BIC create Change email: esha.gaur@bicworld.com<mailto:esha.gaur@bicworld.com> mobile: +91 6359601101 address: BIC Cello (India) Pvt Ltd Survey No 711/1/2/3/4 , Somnath Road, Dabhel Daman (U.T) 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D7306A.EAE1C450] <https://www.bicworld.com/en> [cid:image003.png@01D7306A.EAE1C450] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D7306A.EAE1C450] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D7306A.EAE1C450] <https://www.instagram.com/bic_group/> [cid:image006.png@01D7306A.EAE1C450] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,048 | 5 | 1 | Closed | Sonali | mail id removed from back end | Product | Data Correction | null | Employee Information | null | null | 2021-04-13T13:43:12+05:30 | 2021-04-28T15:49:21+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Esha, As per request, We will stop the email notification and confirm once the activity completed from our end. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed, We have stopped the mail notification from our end, Kindly check your end and share feedback. Internal references Mail id: VISHAL.KUMAR@bicworld.com Thanks and Regards Vijayakumar k |
1,960 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please change shifts below employee which are not changed from our end. Aye5553 - Rahul Kumar Pandey Kindly change his shifts to *Branches* *Regards* *Rahul* -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,049 | 5 | 1 | Closed | hr operations | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-04-13T14:03:07+05:30 | 2021-04-28T14:51:08+05:30 | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, vivek.raj@ayefin.com | palak.sodhi@ayefin.com, vivek.raj@ayefin.com | null | null | Service Request | Hi hr operations, As per the request, We will check the shift of the below employee which are not changed from your end. Aye5553 - Rahul Kumar Pandey we will change his shifts to Branches and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi hr operations, As per the request, we have updated the below employee - Aye5553 - Rahul Kumar Pandey Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Updated. Thanks for your support. *Regards* *Rahul* On Tue, Apr 13, 2021 at 3:01 PM Iswarya Saravanan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi hr operations, > > As per the request, we have updated the below employee - > Aye5553 - Rahul Kumar Pandey > > Please check and confirm. > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Tue, 13 Apr at 2:30 PM , Iswarya Saravanan < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi hr operations, > > As per the request, We will check the shift of the below employee which > are not changed from your end. > > Aye5553 - Rahul Kumar Pandey > > we will change his shifts to *Branches and update you.* > > > *Thanks & Regards,* > *Iswarya.S* > > *Adrenalin eSystems Limited* > 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT > Park | > Siruseri | Chennai – 600130. > Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 > > On Tue, 13 Apr at 2:03 PM , hr operations <hroperations2@ayefin.com> > wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Dear Team, > > Please change shifts below employee which are not changed from our end. > > Aye5553 - Rahul Kumar Pandey > > Kindly change his shifts to *Branches* > > *Regards* > *Rahul* > > * > ***************************************CONFIDENTIAL**************************************** > *The Information contained in this electronic communication is intended > solely for the individual(s) or entity to which it is addressed. It may > contain proprietary, confidential and/or legally privileged information. > Any review, retransmission, dissemination, printing, copying or other use > of or taking any action in reliance on the contents of this information by > person(s) or entities other than the intended recipient is strictly > prohibited and may be unlawful. If you have received this communication in > error, please notify us by responding to this email or telephone and > permanently delete all copies of this message and corresponding attachments > from your system(s) immediately. The contents of this message do not > necessarily represent the views or policies of Aye finance.* > * The recipient should check this email and any attachments for the > presence of viruses. Aye finance cannot Guarantee that e-mail** communications > are secure or error free as information could be intercepted, corrupted, > amended, lost, destroyed, arrive late or incomplete or may contain viruses.* > ==================================== > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 12049:1025874 > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== |
1,961 | Associate STM9753 has a weekly off on 30th march 2021 as per shift monthly calendar however the attendance calendar is reflecting as absent on the date.Kindly clarify why is it reflecting absent and resolve the same. | 12,050 | 5 | 3 | Closed | Raksha Dayma | Clarification | Product | Clarification | null | Application Access Management | null | null | 2021-04-13T14:33:45+05:30 | 2021-04-22T12:22:43+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Noted on your concern,we will get connected and assist on the reported concern at the earliest Regards Wasim, Hi Raksha Dayma, Please be informed, the said employee belongs to General Shift and there is no Weekly Off tagged for the employee as on 30-Mar-2021,his attendance was not tagged on the said date and he has marked as Absent. Regards Wasim, Kindly note the associate belongs to CUSTOM shift and as per his roaster if weekly off is roastered the attendance calendar should not reflect as ABSEN.Request you to check the shift monthly calendar and attendance calendar for better understanding and provide resolution asap.Conatct us on 8169862176., Hi Raksha Dayma, Please find the attached Excel sheet of Shift upload done for the employee STM9753 ,we checked and for the dates of 29,30,31st March there has been No data uploaded for the said employee,and for 29th March employee has Regularized his attendance and for 31st employee has applied Earned Leave, if 30th Is weekly off,please upload the same for the employee and the calendar will get updated Regards Wasim |
1,962 | In our Live Server, there is a Old Log File - Folder in the following path: E:\Program Files (x86)\Adrenalin\Log_old The total side of the log folder is 128 GB and it has reduced our server storage capacity. Please check this folder and confirm whether the same is required or can be removed from this server. | 12,051 | 5 | 3 | Closed | KARTHIKEYAN. K | Old logs can be removed | Product | Clarification | null | Application Access Management | null | null | 2021-04-13T14:39:49+05:30 | 2021-04-20T15:06:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11985, Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/892312075 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi KARTHIKEYAN. K, As discussed over the phone, the file consists of Logs from 2015 -Jan 2020 which is a older logs in system. We can keep only last 6 months log files. Hence requesting you to remove the old log files to free some space in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,963 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pls look into the below issue. Regards Sonali From: Vaidehi Ridham Shah <Vaidehi.Shah@artfertilityclinics.com> Sent: 13 April 2021 14:37 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Inability to access adrenalin max [Image] Hi Sonali As discussed I tried to reinstall adrenaline max after uninstalling it but still facing the same issue. Attaching screen shot for reference. Kindly do the needful. Thanks and regards Vaidehi Get Outlook for Android<https://aka.ms/AAb9ysg> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,052 | 5 | 1 | Closed | Sonali Srivastava | Provide the mobile number | Product | Configuration | null | null | null | null | 2021-04-13T14:41:19+05:30 | 2021-04-30T09:49:57+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali Srivastava, We understood that the employee can't able to access the mobile application but please share the screenshot along with timings to trace out the issue from the logs. Abirami K, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Pls address the below issue on priority. Employee is unable to mark attendance. Regards Sonali , Hi Sonali Srivastava, As discussed over the call, please provide the mobile number in the work phone column in the personal information form and revert us in case of further clarification. Abirami K |
1,964 | Mail ID exist and ID is correct but mail not received . | 12,053 | 5 | 1 | Closed | ROOTS IT | Mails sending from Adrenalin | Product | Clarification | null | Workflow | null | null | 2021-04-13T14:53:32+05:30 | 2021-04-30T12:48:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, As per the reported query, we understood that the mails are not receiving to employees mail box. Kindly provide us sometime we will schedule the session and work on the same Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Please join the below session link. https://fastsupport.gotoassist.com/114724551 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, As showcased over the session, the mails has been sent from Adrenalin to Roots Mails Server and the status is success. So requesting you to check with your IT Team that, the mails are not triggering from Roots Mails Server to Employee Mail Box. Please check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,965 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team 0023 is unable to access his mobile app. Pls rectify the issue. Regards Sonali From: Chandan Chetry <Chandan.Chetry@artfertilityclinics.com> Sent: 12 April 2021 15:17 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Cc: Rajesh Sharma <Rajesh.Sharma@artfertilityclinics.com> Subject: Adrenalin password for Mobile Dear Mam, This is to inform you that my adrenalin app in mobile is asking for new password and I had forgot the old password, request you to please help me to sort it out. Regards, Chandan Chetry Get Outlook for Android<https://aka.ms/ghei36> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,054 | 5 | 1 | Closed | Sonali Srivastava | Use the forgot password link | Product | Clarification | null | null | null | null | 2021-04-13T14:57:49+05:30 | 2021-04-28T15:49:22+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali Srivastava, Can you please share with me the employee mobile application screenshot to define whether the user is getting an forgot password link or not. Abirami K, Hi Sonali Srivastava, Issue got resloved by clicking on the forgot password option. Abirami K |
1,966 | For the below employee, while submitting the employee details in "onboarding" form, getting "pan number exist" popup. please check and resolve. E-Code : N01629 Name : Vinoth Kumar | 12,055 | 5 | 2 | Closed | Saravanan K | cleared the pan number | Product | Service Request | null | Employee Information | null | null | 2021-04-13T15:36:26+05:30 | 2021-04-16T10:34:52+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan K, We will clear the reported old employee code's pan details from our end and update the status to you., Hi Saravanan K, As per your request, we have cleared the reported employee's old PAN number from the backend. Request you to ask the employee to submit the form and confirm this from your end., Ok, Thanks Regards, Saravanan K Executive - Human Resources Mob: +91 73 58 390876 ________________________________ |
1,967 | Hi Team, As discussed Prakash, 10539 & 11519 both employees are in Inactive position. Pay Process has been done again but both employees are reflecting inactive. Hold Salary needs to be reflected in "Settlement Entry". ( Requesting the solution at earliest because we have multiple process to execute for F&F Payment, to avoid further delay we must require the solution on this) -Swapnil 8329295434 | 12,056 | 5 | 3 | Closed | Swapnil | We have made payprocess active for the given employees | Product | Data Correction | null | Salary | null | null | 2021-04-13T15:56:26+05:30 | 2021-04-16T12:14:56+05:30 | rashmi.deshpande@houseofanitadongre.com | rashmi.deshpande@houseofanitadongre.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043097497860 time: 2021-04-13 15:56:26 +0530, Hi Swapnil, From the above description, we understood that the given 2 employees need to process again. We have made the active for the given employees. Please do the pay process and check the same. Regards Prakash, Hi Praksah, Please find below list of Employees are still not reflecting. However, I am starting my F&F process for other employees (Except Frontend OBPL) for March Exit. Requesting you to close this asap. EMPLOYEE CODE EMPLOYEE NAME NET_PAY Paygroup 10199 Ravina Khare 7001 FRNT_OBPL 10630 Aksha . 14003 FRNT_OBPL 11231 Pooja Ramanbhai Makwana 6923 FRNT_OBPL 11493 Devika Gaur 12261 FRNT_OBPL 11527 Nikhat Parveen 5571 FRNT_OBPL 1620 Smita Gajanan Londhe 16936 FRNT_OBPL 4311 Subhas Das 2709 FRNT_OBPL 8361 Shyam Murari Choudhary 6118 FRNT_OBPL 1037 H R Jagdish 15191 FRNT_OBPL 10398 Jaheer Md 3763 FRNT_OBPL 10815 Nishi Massey 4061 FRNT_OBPL 10862 Arti . 6104 FRNT_OBPL 10937 Ishrat Ali Zaidi 3222 FRNT_OBPL 10938 Shweta Rajendra Deshmukh 6504 FRNT_OBPL 11163 Suman Sekhar Pal 3667 FRNT_OBPL 11180 Gaurav Dixit 11747 FRNT_OBPL 11239 Thaimei Jangpanmei 4305 FRNT_OBPL 11312 Raman Kumar 798 FRNT_OBPL 11441 Neelam Rai 0 FRNT_OBPL 11453 Deepali 9777 FRNT_OBPL 11462 Sabitri Panda 2490 FRNT_OBPL 1509 Manjunath C 15020 FRNT_OBPL 4180 Sathya Narayana Rao Magar 15744 FRNT_OBPL 4875 Sameer Goswami 11173 FRNT_OBPL 5150 Mehraj . 674 FRNT_OBPL 6776 Pushpalatha Gadepaka 7688 FRNT_OBPL 8674 Sangeetha T S 9961 FRNT_OBPL, Addition to Above 5154_Rajendra is from PROD_HOADL Paygroup still its March Hold Salary is not reflecting. We should keep this Ticket for F&F settlement issue for the time being. Requesting you resolve asap., Please ignore for above comment PROD_HOADL. Consider the List of FRNT_OBPL, Hi Swapnil, Please find the below URL to join us through the Zoom Connection. https://us02web.zoom.us/j/86959480302?pwd=N28reUVGaU1TQkQvZmFDZWdBczFqQT09 Password V6FEvg Regards Prakash, Hi Swapnil, We have added the salary hold details to the system and the same will be reflected in the Settlement Entry. We request you to upload the Processed data history for those cases, based on that they will appear in the salary register. Regards Prakash, Hi, As confirmed by Vishal, issue has been resolved. Thanks for the same. |
1,968 | PL Leave wrongly applied on Sundays to be reversed .04-Apr-2021 11-Apr-2021 18-Apr-2021 25-Apr-2021 | 12,057 | 5 | 1 | Closed | ROOTS IT | Leave Cancel suggested | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-13T16:16:07+05:30 | 2021-04-30T12:48:17+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, As per the reported query, we understood that the PL applied on Sunday needs to be cancelled. Please do the leave cancellation using the Leave Cancel form. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, As discussed over the phone, the Leave Cancel from back end will create the Leave Balance Mismatch in system as well as it will be taken as a chargeable activity. Hence requesting you to cancel the leave using Leave Cancel form. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,969 | Dear Team, Spec amount is not added to Net salary componet in AHEL server.Please check and do the neddful. | 12,058 | 5 | 2 | Closed | Tirupathiraju | sequence number change | Product | Configuration | null | Salary | null | null | 2021-04-13T17:04:04+05:30 | 2021-04-27T16:46:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupathiraju, Request you to please share one sample id for the concern raised on Spec amount not getting added in Netpay, hence we will verify from our end and reach you in case of any concerns. Request you to please provide the server connectivity, to proceed further on query raised on this. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, As discussed over the call, we have made the changes for AHEL Ahmedabad executive. We have only updated the sequence number of Spec amount as 299 from 343 (before Gross). Please verify for this month post process and let us know. Thanks and Regards, Dhivya . V |
1,970 | Dear Madam, employee movement is done and approved but the same is seen as Employee movement is pending for approval. but no ware it is seen pending please do the needful. EM ID: 31034. Regards, Sowmya | 12,059 | 5 | 3 | Closed | Sowmya | Duplicate records have been created in Employee Transfer. | Customization | Data Correction | null | Employee Movement | null | null | 2021-04-13T17:10:34+05:30 | 2021-04-30T20:50:02+05:30 | vijaya@bfil.co.in | vijaya@bfil.co.in | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, duplicate records have been created in Employee Transfer. Now we have cleared the same. Request you to ask the approver to approve the transactions and check for any further clarifications. Regards, Srujana.M, Issue not yet resolved…. [cid:image001.png@01D731E9.3104FB30] Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly “IndusInd Financial Inclusion Limited”) Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai – 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 , Hi Sowmya, We have checked, below reported employee 3314. Regards, Srujana.m, Dear Madam, issue not resolved … it is seen no ware pending. please do the needful., Hi Sowmya, Please check the below attached screenshot and revert for any further clarifications. Regards, Srujana.M |
1,971 | Please provide the payroll patch for the year 2021 to 2022. | 12,060 | 5 | 2 | Closed | Senthil kumar M S | FY Change Patch | Product | Patch Deployment | null | Tax | null | null | 2021-04-13T17:11:16+05:30 | 2021-04-13T20:11:14+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Senthil kumar M S, As discussed over the phone, we have deployed the patch in staging environment. And also the pay process has been completed in Staging. The submit button will be available in Income Tax Configuration form till we start the Pay Process in system. Attaching the patch file for your reference. Kindly deploy the same in Live Environment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, It has been implemented in production., Hi Senthil kumar M S, Based on your confirmation, we are closing this tickets. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,972 | Dear Madam, when employee is trying to raise the employee transfer it is giving an error that session expire. please do the needful EM ID: DM Mr. Chiranji Lal Yadav – 14536 . Spark User ID: bfil\chiranji.yadav Pass – ankita@7272 . EM ID he want to raise transfer: EMP. ID 107150 84160 85318 49610 70215 85734 | 12,061 | 5 | 3 | Closed | Sowmya | Over the session, you are able to raise the transfer request for the below-reported employees. | Customization | Clarification | null | Employee Movement | null | null | 2021-04-13T17:52:34+05:30 | 2021-04-30T10:50:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, Over the session, you are able to raise the transfer request for the below-reported employees. Also the same has been confirmed by your end. Regards, Srujana.M |
1,973 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Support Team, As discussed with Gowtham over call, please check the trail mail issue and we checked in system all mapping was there in frontend like OU, Region, Location &Paygroup etc. Below are the screenshots. Please check it at your end and send us the solution. Also we have attached the main query. Please check for further needful. Regards Sasmita, M - 7624018700 Manager HR Vadilal Industries Ltd. From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Tuesday, April 13, 2021 6:04 PM To: sasmitamishra@vadilalgroup.com Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Dear Sasmita, This is not an issue, it is a mapping gap in existing mapping of role players. PFB screenshot for you reference. Tarun Goswami who has reported this concern, is part of 3 role listed below. Out of these 3 only LOCFAC & PAYROLLFAC have access to the action reason “Data Change”(Can be checked in Action Reason Role Mapping). CreationFAC LOCAFAC PAYROLLFAC And the employee for whom movement is being done(21220831 – Aakanksha Gandhi), Tarun Goswami is not coming as facilitator for LOCFAC or PAYROLLFAC. Please correct the mapping in Manager role player and concern will be resolved. Please reach me on 9047106688/8072250167 for further clarifications/guidance on this. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com". From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Tuesday, April 13, 2021 5:19 PM To: Gowtham N <Gowtham.N@myadrenalin.com> Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Importance: High [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, As my login details is not created yet in new CSP Portal, please help us to resolve the attached one query. We have not sent it earlier as we thought to raise it in new CSP but now it’s a priority. Also please note this is a repetitive query and why we are getting such errors in system. You can see in the attached emails how my location process owners are facing problems due to this. Hence please let us know the root cause as sometimes we get such messages and sometimes not. Regards Sasmita Mishra M - 7624018700 From: sasmitamishra@vadilalgroup.com <sasmitamishra@vadilalgroup.com> Sent: Tuesday, April 13, 2021 10:52 AM To: 'Gowtham N' <Gowtham.N@myadrenalin.com> Cc: 'Prakash Kumar' <Prakash.Kumar@myadrenalin.com>; 'Balakumaran V' <Balakumaran.V@myadrenalin.com>; 'Venkateswaran C' <Venkateswaran.C@myadrenalin.com>; 'Jagadeesswari Velayudham' <Jagadeesswari.V@myadrenalin.com>; 'Salauddin Allauddin Shaikh' <salauddin.a@myadrenalin.com>; 'sunilpagar@vadilalgroup.com' <sunilpagar@vadilalgroup.com>; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Many thanks Gautham for your quick response and to resolve this. Regards Sasmita From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Monday, April 12, 2021 5:57 PM To: sasmitamishra@vadilalgroup.com Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Dear Sasmita, As discussed now, the reported concern is resolved already as submit button was not enabled due to Food Coupon issue which has been resolved. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com". From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Monday, April 12, 2021 5:01 PM To: Gowtham N <Gowtham.N@myadrenalin.com> Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Importance: High [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, Still the important employee creation query is not resolved yet. We had a talk with Ganpathiraj on last Saturday and he was suppose to revert us by today. Please check and send the solution for the attached query ASAP. For user details for CSP portal our internal discussion is going on and we will revert you in this week itself. Regards Sasmita From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Sunday, April 11, 2021 9:08 PM To: sasmitamishra@vadilalgroup.com Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Dear Sasmita, The open clarifications queries are closed now. Attaching mail for everyone’s reference. We do not have any restrictions on count of users/login. However, would recommend to provide list maximum of 5 users. Also, please suggest a admin user from the list who will be having access to view tickets raised by all users. Name Mobile Email Id Designation Department Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com". From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Saturday, April 10, 2021 11:33 AM To: Gowtham N <Gowtham.N@myadrenalin.com>; Prakash Kumar <Prakash.Kumar@myadrenalin.com> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Importance: High [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, We will send the details of users who will be raising the queries soon meantime kind request to look into the queries which is already sent long days back. All new queries we can take it ahead with the new CSP portal. Also please let us know the maximum login counts as we have respective locations for query generations. Regards Sasmita, M - 7624018700 Vadilal Industries Ltd. From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Friday, April 9, 2021 9:29 PM To: sasmitamishra@vadilalgroup.com; Prakash Kumar <Prakash.Kumar@myadrenalin.com> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com Subject: RE: CSP Portal is not working since 2 days Dear Sasmita, I believe there is communication gap from our side as this was the solution from the very beginning. However, it was not conveyed concretely to you and hence this delay. I will ensure there is no such communication gap going forward. Also, would like to inform that we are moving to a new ticketing tool which is easy to use and has below advantages. Attaching document for your reference. · Simplified & Optimized the Ticket raising process · Customer’s Communication/discussion forums. · FAQ repository in home page – To refer before logging a ticket. · Convert Mail to ticket feature. Note : You will be having access to CSP portal as well, you can refer to the earlier tickets whenever required. Request you to provide the details of users in below format who will be raising queries. We will create logins accordingly in the new tool, post which a registration link will be sent to users. Document on new tool is attached for your reference. Name Mobile Email Id Designation Department Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com". From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Friday, April 9, 2021 8:02 PM To: Gowtham N <Gowtham.N@myadrenalin.com>; Prakash Kumar <Prakash.Kumar@myadrenalin.com> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com Subject: RE: CSP Portal is not working since 2 days Importance: High [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, Thank you for the mail and we checked the solution related to Food Coupon done by Prakash and found ok in the production system. Also we have noticed the response time for our queries is very late. Kind request to look into it as our work is really getting suffered for this and we are getting reminder emails from respective process owners for the same. Hence Please check and do the needful on priority. Regards Sasmita, M – 7624018700 From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Friday, April 9, 2021 1:35 PM To: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; sasmitamishra@vadilalgroup.com Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com> Subject: RE: CSP Portal is not working since 2 days Dear Sasmita, Please ignore the comments from Prakash asking to raise ticket as he is unaware that you are unable to raise the same. The reported point is also related to Food coupon , so if Prakash has changed the limit to 0, this would also be resolved now. So please check and confirm once now. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com". From: Prakash Kumar Sent: Friday, April 9, 2021 12:27 PM To: sasmitamishra@vadilalgroup.com Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Gowtham N <Gowtham.N@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com> Subject: RE: CSP Portal is not working since 2 days Dear Sasmitamishra Based on your confirmation, We have changed the “Food coupon” range Minimum amount as 0. We request you raise a ticket with the screenshot for the below mentioned point so I would be easy for us to resolve the same. In employee creation page of Adrenalin Production, there is no option of submitting bond details under compute CTC head. This problem is being faced from UC to M4 grade employee. For Screenshots, please check my earlier mails and suggest the related solution ASAP. Prakash. K. Product Support Team. Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com P: 044 - 39882345 Extn : 7424 From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Friday, April 9, 2021 11:15 AM To: Prakash Kumar Cc: Balakumaran V; Venkateswaran C; Gowtham N; Jagadeesswari Velayudham; Salauddin Allauddin Shaikh Subject: RE: CSP Portal is not working since 2 days Importance: High [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Prakash, Please proceed to change the minimum amount as “0” for the food coupon query. Also please update us immediately for other query which raised to you before 10 days and we have not received any response regarding that and due to this we are not able to create the employee in system. I am mentioning the query again which is in the trail mail. In employee creation page of Adrenalin Production, there is no option of submitting bond details under compute CTC head. This problem is being faced from UC to M4 grade employee. For Screenshots, please check my earlier mails and suggest the related solution ASAP. Regards Sasmita, M - 7624018700 From: Prakash Kumar <Prakash.Kumar@myadrenalin.com> Sent: Friday, April 9, 2021 10:17 AM To: sasmitamishra@vadilalgroup.com Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Gowtham N <Gowtham.N@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com> Subject: RE: CSP Portal is not working since 2 days Dear Sasmitamishra As discussed we can change the Minimum amount as 0 in the “Component Eligibility Setup” form against the Food Coupon component based on that system will not throw any error message while doing the salary entry. Based on your approval we can make the changes. Prakash. K. Product Support Team. Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com P: 044 - 39882345 Extn : 7424 From: Ganapathiraj Kaliappan Sent: Wednesday, March 31, 2021 10:41 PM To: sasmitamishra@vadilalgroup.com; Gowtham N <Gowtham.N@myadrenalin.com> Cc: sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com>; himanshugohil@vadilalgroup.com; Purushothaman Govindarajan <Purushothaman.Govind@myadrenalin.com>; 'Accts Doyen' <accounts@doyen.co.in>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com> Subject: Re: CSP Portal is not working since 2 days Dear Sasmita, Sharing the updates for Email id and food coupon, 1.Email iD update: Totally 51 cases where mail id is not available in the application. Those cases updated_on date falls on 2020 till december month. By that time work email id column may be non-mandatory field and also in editable stage in the application. Due to this reason the email id become empty for some employees. Recent employees date values are working fine and mail id's are in updated stage.(Currently work email id field is in Disable stage) Solution for Existing blank email id's: Navigate to Data upload-->Choose template name as "Email id Update"--> Click on Generate excel-->Fill the details and upload the same in the application. Attached the sheet for your reference. 2.Food Coupon: As already instructed by our team, that if the component is mapped to the CTC and CTC Flexi then application will check the component eligibility setup based on grade. If the grade value is defined with the minimum and maximum range then system will show the value automatically during process however your expectation is "User has to Opt the Food Coupon" in the application then only the value has to calculate. We will check the feasibility option with our internal team and update on the same by tomorrow. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 From: sasmitamishra@vadilalgroup.com <sasmitamishra@vadilalgroup.com> Sent: Wednesday, March 31, 2021 5:34 PM To: Ganapathiraj Kaliappan; Gowtham N Cc: sunilpagar@vadilalgroup.com; 'Sanjay Shah'; himanshugohil@vadilalgroup.com; Purushothaman Govindarajan; 'Accts Doyen'; Venkateswaran C; Jagadeesswari Velayudham Subject: RE: CSP Portal is not working since 2 days [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Ganpathiraj, Please update for the mentioned point no. 1 & 2 in the trail mail by you, as it was on high priority. Apart from these 2, please find another query as mentioned below as we are not able to raise the ticket in CSP Portal. In employee creation page of Adrenalin Production, there is no option of submitting bond details under compute CTC head. This problem is being faced from UC to M4 grade employee. Screenshot for the same is attached. Please check and suggest the related solution ASAP. Regards Sasmita, M - 7624018700 From: Ganapathiraj Kaliappan <Ganapathiraj.K@myadrenalin.com> Sent: Tuesday, March 30, 2021 1:53 PM To: sasmitamishra@vadilalgroup.com; Gowtham N <Gowtham.N@myadrenalin.com> Cc: sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com>; himanshugohil@vadilalgroup.com; Purushothaman Govindarajan <Purushothaman.Govind@myadrenalin.com>; 'Accts Doyen' <accounts@doyen.co.in>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com> Subject: Re: CSP Portal is not working since 2 days Dear Sasmita, Thanks for joining the zoom connection. Sharing the queries, which we have discussed on the session. 1.Mail Id is getting blank-- Ticket No:323660 --Adrenalin will update on this ticket--Pending Adrenalin. 2.User access rights for CTC details form--Ticket No: 323386 --Payroll Fac users are not added in the "User Group Mapping from" against the respective group--Clarity given--Query Resolved. 3.Error in CTC calculation--Ticket No:325298 --Adrenalin will update on this ticket--Pending Adrenalin Will get back on the pending points from our end and update on the status at the earliest. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 From: Gowtham N Sent: Monday, March 29, 2021 11:57 AM To: sasmitamishra@vadilalgroup.com Cc: sunilpagar@vadilalgroup.com; Sanjay Shah; himanshugohil@vadilalgroup.com; Purushothaman Govindarajan; 'Accts Doyen'; Venkateswaran C; Jagadeesswari Velayudham; Ganapathiraj Kaliappan Subject: RE: CSP Portal is not working since 2 days Dear Sasmita, We are facing issues with CSP portal, we will check and get it resolved at the earliest. Ganapathiraj from Support team will connect with you shortly to understand the queries over call and assist you on the same. You can reach me on 9047106688/8072250167 in case of any delay in support. Also, would like to inform that we are moving to a new ticketing tool which is easy to use and has below advantages. Attaching document for your reference. · Simplified & Optimized the Ticket raising process · Customer’s Communication/discussion forums. · FAQ repository in home page – To refer before logging a ticket. · Convert Mail to ticket feature. Note : You will be having access to CSP portal as well, you can refer to the earlier tickets whenever required. Request you to provide the details of users in below format who will be raising queries. We will create logins accordingly in the new tool, post which a registration link will be sent to users. Document on new tool is attached for your reference. Name Mobile Email Id Designation Department Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com". From: Jagadeesswari Velayudham Sent: Monday, March 29, 2021 9:40 AM To: sasmitamishra@vadilalgroup.com; Purushothaman Govindarajan <Purushothaman.Govind@myadrenalin.com>; 'Accts Doyen' <accounts@doyen.co.in>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Gowtham N <Gowtham.N@myadrenalin.com> Cc: sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com>; himanshugohil@vadilalgroup.com Subject: RE: CSP Portal is not working since 2 days ++ Venkat and Gowtham From: sasmitamishra@vadilalgroup.com <sasmitamishra@vadilalgroup.com> Sent: Saturday, March 27, 2021 2:29 PM To: Purushothaman Govindarajan <Purushothaman.Govind@myadrenalin.com> Cc: sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; himanshugohil@vadilalgroup.com Subject: CSP Portal is not working since 2 days Importance: High [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Purusottaman, Since 2 days we are trying to raise ticket in CSP portal but while raising the ticket it is saying access denited & server denied error. Please look into the matter and help on priority. 2nd, there are some tickets which are on high priority and we are not getting solutions. Are there any escalations you are following please let us know. Regards Sasmita Mishra Vadilal Industries Ltd. M – 7624018700 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,062 | 5 | 2 | Closed | Sasmita Mishra | City changed for a location, however employee's employment information had old city which is not mapped to the role player. | Product | Data Correction | null | Transition Management | null | null | 2021-04-13T18:28:07+05:30 | 2021-04-29T14:49:44+05:30 | ask.adrenalin@myadrenalin.com, sunilpagar@vadilalgroup.com, sanjay@vadilalgroup.com, jagadeesswari.v@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, sunilpagar@vadilalgroup.com, sanjay@vadilalgroup.com, jagadeesswari.v@myadrenalin.com | gowtham.n@myadrenalin.com, sunilpagar@vadilalgroup.com, sanjay@vadilalgroup.com, jagadeesswari.v@myadrenalin.com | null | null | Software Problem | Hi Sasmita, As explained over call, reported case is due to City change of a existing Location via Location master which is not mapped to "Tarun Goswami". During this change, employment information(City of the employee) will not be changed by system automatically as it is the employment information which is sensitive. In case of any such master changes(City change of a location/Region change of a City), please make use of "Employee Basic Info Update" upload to update the corrected City/Region mapping against respective employees Employment Information also. For now we identified this mismatch with master information for 2 cases(Including Aakanksha), and we have corrected the same via backend and Action reason is now loading in Movement screen. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thank You Gowtham for the update and quick response for our query. Regards Sasmita, M - 7624018700 , Dear Gowtham, Please help us for which employee the city change has done via location master as mentioned in the trail mail so that we can ask our team members to take care in future for mapping as there are different process owners for different locations. Regards Sasmita , Hi Sasmita, Below are the 2 employees for whom the City in their employment information was tagged as "AHMEDABAD-COLONADE". However, later the city would have been changed against the locations tagged to below employees via "Location master". 21220831 - AAKANKSHA GANDHI 21240900 - DEEPAK KUMAR Please reach me on mobile for any further clarifications on this. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1,974 | Hi, Please update Financial Patches for the new FY. Also let us know in advance downtime for approx how much hours will be required for the same. Thanks, Rashmi D | 12,063 | 5 | 3 | Closed | Rashmi Deshpande | Deployment of Payroll FY patches. | Product | Patch Deployment | null | Setup HRMS | null | null | 2021-04-14T00:35:52+05:30 | 2021-04-23T18:13:58+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Software Enhancement | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12056, Hi Rashmi, As discussed, once the other payroll is resolved, we will plan for the deployment of consolidated patches for HRMS, Mobile & Payroll at 7 PM tomorrow(15th Apr 2021). The downtime required will be 2 hours, considering the consolidation patches to be deployed which are released till now. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As informed, deployment of Financial year end patches along with complete consolidation is now completed successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok thank you. |
1,975 | Hi, Please update PF numbers for attached list of Inactive employees from backend asap. Thanks, Rashmi D | 12,064 | 5 | 4 | Closed | Rashmi Deshpande | Back end update for inactive employees. Service request. | Product | Service Request | null | Employee Information | null | null | 2021-04-14T00:40:31+05:30 | 2021-04-16T12:13:59+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, Please join the below link to proceed with a back-end update of the PF number of inactive employees. https://us02web.zoom.us/j/87800362872?pwd=NVFFLzZqMzR0QmtCN0xRZkhQQ2dxUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As requested, we have updated the PF number of inactive employees based on the sheet shared. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks for the same. |
1,976 | Hi, Ayyappan’s (102173) confirmation was done offline as its was an extension case and we uploaded as confirmed in the system. Seems he is getting reminders from empower. Can you please look into and stop the reminder mails. Regards, Pradeep | 12,065 | 5 | 1 | Closed | Pradeep Kumar Swain | Done the changes. | Product | Data Correction | null | Employee Information | null | null | 2021-04-14T09:08:25+05:30 | 2021-04-15T13:57:59+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, As requested we have checked and changed it from our end, Hereafter the mail will not trigger. Please check and confirm the same. Regards, Amudhan K, Hi Amudhan, We shall check and let you know, thanks. regards, Pradeep |
1,977 | Dear Team, Kindly suggest how to add every month 3rd Saturday as a weekly off. | 12,066 | 5 | 3 | Closed | Sandeep Jangid | Weekly off Master configuration | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-14T09:49:19+05:30 | 2021-04-21T08:39:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, suggest how to add every month 3rd Saturday as a weekly off. we will connect and update you., Hi Sandeep Jangid, We have provided the clarification regarding Weekly off Master and how to configure the 3rd Saturday as a weekly off in that, Please refer the attached screenshot. |
1,978 | "Please check whether the fields First name, Last Name, DOB and Gender is same in case re-employed status is selected as YES/NO " Error message while submitting re employed Employee Creation | 12,068 | 5 | 3 | Closed | Chittibabu M | Changed the Status of Reemployeed | Product | Data Correction | null | Employee Movement | null | null | 2021-04-14T10:24:36+05:30 | 2021-04-30T11:48:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/531671073, Not able to connect with the the key error saying "the logmein inc. server is unavailable.please try again", Hi Chittibabu M, Requesting you to check the Link. https://fastsupport.gotoassist.com/256411459, Hi Niraikalai When we try to connect using the below key provided, we are getting error msg "the logmein inc. server is unavailable.please try again" Regards Chittibabu M Rorito Intl Pvt. Ltd. Chennai Ph : +91-44-22454140/41 Ext.-388 chittibabu.m@roritoworld.com , Hi Chittibabu M, As discussed over the call, We have corrected the Remployeed status for the mentioned employee. Please check and create the employee. Attached screenshot for your reference. |
1,979 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, The following appraisal forms are to be reviewed and submitted by ED - Mr. Pradip Pal in GSshare. However in system the Overall comments are seen as blank. While we have checked the same with HOD-Piping he confirms having input the Overall comments and submitting the same for Review. You are requested to please check and rectify the same so as to complete the review process for these employees and close the appraisal cycle. Self Appraisal 1533 INM0011 Anil Jadhav Self Appraisal 1533 INM0025 Bahubali Adagane Self Appraisal 1533 INM0027 Bhagwat Sirsikar Self Appraisal 1533 INM0032 Bhushan Chopkar Self Appraisal 1533 INM0088 Prashant Salunkhe Self Appraisal 1533 INM0132 Sheetal Rajeshirke Self Appraisal 1533 INM0139 Swapnali Date Self Appraisal 1533 INM0164 Prashant Sheregar Self Appraisal 1533 INM0168 Arvind Jadhav Self Appraisal 1533 INM0195 Gorakshanath Jadhav Self Appraisal 1533 INM0226 Rejin Rejinraj Self Appraisal 1533 INM0275 Mukesh Panchal Self Appraisal 1533 INM0291 Ashutosh Vaidya Self Appraisal 1533 INM0297 Vishal Shete Self Appraisal 1533 INM0301 Ganesh Londhe Self Appraisal 1533 INM0304 Vilas Parab Self Appraisal 1533 INM0308 Rupesh Mehta Self Appraisal 1533 INM0329 Vinod Patil Self Appraisal 1533 INM0331 Rajan Khairnar Self Appraisal 1533 INM0337 Vishal Wadhai Self Appraisal 1533 INM0360 Sourabh Gholap Self Appraisal 1533 INM0367 Nitin Badhane Self Appraisal 1533 INM0371 Karthik Munikoti Self Appraisal 1533 INM0376 Rupam Pednekar Self Appraisal 1533 INM0379 Manish Shivankar Self Appraisal 1533 INM0384 Vaibhav Dhage Self Appraisal 1533 INM0403 Chandrashekhar Badhe Self Appraisal 1533 INM0408 Nilesh Patil Self Appraisal 1533 INM0414 Chandrashekhar Patil Self Appraisal 1533 INM0427 Shailendra Waingankar Self Appraisal 1533 INM0483 Mahesh More Self Appraisal 1533 INM0487 Dattatray Jadhav Self Appraisal 1533 INM0517 Payal R. Jaiswal Self Appraisal 1533 INM0525 Sachin Kambli Self Appraisal 1533 INM0530 Mayur Katarnaware Self Appraisal 1533 INM0553 Santosh Ghadage Thanks & Regards, Greta A. Fernandes Functional Manager | Principal Officer Human Resource GS E & C Mumbai Pvt. Ltd. 2nd floor, 'D' Wing, Jolly Board Tower, I Think Techno Campus, KanjurMarg (E) , Mumbai-400042. Phone : +91-22-4138 5229 Email: greta_fernandes@gsenc.com<mailto:greta_fernandes@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,069 | 5 | 3 | Closed | Greta Fernandes | Backend Update | Customization | Data Correction | null | Performance Management | null | null | 2021-04-14T10:47:43+05:30 | 2021-05-04T09:49:42+05:30 | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | suravi.luthra@gsenc.com | null | null | Software Problem | Hi Greta Fernandes, Noted on your concern,we will do the needful and update on the same once we have resolved the same. Regards Wasim, Hi Greta Fernandes, Please be informed, all transactions has been approved now , please check the same and confirm us Regards Wasim, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, We have to create new Functional Area in GSshare w.e.f. of 01-Apr-2021 before uploading the position master / position update & notice file in GSShare. The Functional Profile for the same is already created today. Kindly inform us once the activity is complete so we can upload the positions masters & Employee Information update file. Position Name Functional Area GSM-PEMT-P Off Support GSM-PEMT-P Engr Project Management GSM-PEMT-Sr Engr Project Management GSM-PEMT-C Engr Project Management GSM-EG-Tech Advr Engineering - Engineer GSM-PEMT-Sr P Engr Project Management GSM-PEMT-HOD Project Management GSM-HR-C Off Support GSM-FF-HOD Engineering - Engineer GSM-CAS-C Engr Engineering - Engineer Thanks and regards, Greta A. Fernandes Functional Manager | Principal Officer Human Resource GS E & C Mumbai Pvt. Ltd. 2nd floor, 'D' Wing, Jolly Board Tower, I Think Techno Campus, KanjurMarg (E) , Mumbai-400042. Desk : +91-22-4138 5229 Mobile : 9594548884 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Greta, Please find below the respective master forms where you can navigate to and make the relevant master inactive. Request you to please do transfer/movement of existing employees to other masters (or) deactivate the employees if applicable before making the masters inactive as the system will not allow the same if the masters are tagged to any active employee. 1) Organization Structure - Business Unit 2) Position Number - Manage Positions 3) Cost Centre - Cost Center Master 4) Business units - Business Unit 5) Shift Type - Shift Master 6) Location - Location Master You can reach me on 9962261263 for any clarifications/assistance while following the above given steps. |
1,980 | Dear Team, Please configure the tax declaration for FY 2021-22 . | 12,070 | 4 | 3 | Resolved | Madhukara H S | inancial year Patch deployment | Product | Patch Deployment | null | Tax | null | null | 2021-04-14T10:50:36+05:30 | 2021-04-15T19:08:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36 Edg/84.0.522.52 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, As per the query , We have understood that Need to change the TAX declaration year ro 2021 -2022 . Requesting you to take back up of App server and Data base server. We will deplay the patch and update you the status., Hi Madhukara H S, As disussed, We got conirmation over call as ack have een taken and also March month payroll is conirmed.Kindly join this session we will deployee pacth and update you the status https://fastsupport.gotoassist.com/279403756Kohima Gopi, Hi Madhukara H S, As per your request , We have taken session and deplyed PATCH or the Year change to 2021 - 2022 . The same have een inormed to your tema and requested to check the same. Please Update us in case clariication. |
1,981 | Hi, Please update ESI numbers for attached Inactive employees. | 12,071 | 5 | 3 | Closed | Rashmi Deshpande | Back end update of ESI numbers for inactive employees. Service request. | Product | Service Request | null | Employee Information | null | null | 2021-04-14T11:05:03+05:30 | 2021-04-16T12:14:14+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, Please join the below link to proceed with a back-end update of the ESI number of inactive employees. https://us02web.zoom.us/j/87800362872?pwd=NVFFLzZqMzR0QmtCN0xRZkhQQ2dxUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As requested, we have updated the ESI number of inactive employees based on the sheet shared. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks for the same. |
1,982 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Wasim, Still awaiting for your revert on below raised ticked, which is pending from your end. Please close today at earliest.. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> From: hrsupportmap Sent: 09 April 2021 11:54 To: 'Ask.Adrenalin@myadrenalin.com' Cc: Gowtham N; Nitin Salunke; Vishal Mulgaonkar; 'Mohammed Wasimkhan' Subject: FW: System not capturing full data of Reversal Dear Wasim, This is to inform you that those employee who regularised attendance for reversal on 18th of the month after 4PM. Their reversal system is not capturing when we are taking range of 19th of last month & 18th of current month. For your reference, below is the list of Reversal dates, which was approved on 18th Feb 21 but while taking report from 19th feb 21 to 18th Mar 21 system didn't captured below dates.. EMPLOYEE ID EMPLOYEE NAME NO. OF DAYS FROM DATE TO DATE REMARKS 117852 Sagar Chandrakant Sawant 1.00 16-Dec-2020 16-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 17-Dec-2020 17-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 18-Dec-2020 18-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 19-Dec-2020 19-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 21-Dec-2020 21-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 22-Dec-2020 22-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 23-Dec-2020 23-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 24-Dec-2020 24-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 28-Dec-2020 28-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 29-Dec-2020 29-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 30-Dec-2020 30-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 31-Dec-2020 31-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 01-Jan-2021 01-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 02-Jan-2021 02-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 04-Jan-2021 04-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 05-Jan-2021 05-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 06-Jan-2021 06-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 11-Jan-2021 11-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 12-Jan-2021 12-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 13-Jan-2021 13-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 14-Jan-2021 14-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 15-Jan-2021 15-Jan-2021 Absent Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,072 | 5 | 3 | Closed | Nilesh Jaiswal | the report is pulling the data based on the Logic built in as per your requirement, Transactions will have to be approved as your cycle and based on the cycle the data is pulled in the LOPR Report | Customization | Service Request | null | Customization | null | null | 2021-04-14T11:21:33+05:30 | 2021-05-04T16:35:01+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, mandar.d@myadrenalin.com, venkateswaran.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, mandar.d@myadrenalin.com, venkateswaran.c@myadrenalin.com | gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com | null | null | Software Problem | Hi Nilesh Jaiswal, Noted on your concern,we will get connected through Any desk to proceed further as we need to check the data where AR and Leaves has been approved post Payroll cycle for the dates to be pulled into Reversal Report. Regards Wasim, Hi, Please close this today only, otherwise again employee will raise issue in this payroll... Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> , Hi Nilesh Jaiswal, As discussed, you have some priority work to be completed and hence could not provide connection, request you to please connect with us once you are available. Regards Wasim, Hi Nilesh Jaiswal, With reference to our discussion, please be informed, the LOPR Report 2338pulls the data based on the Approval date of the employees AR, for E.g ,the said employee (117852) has raised AR of December 2020 on 18 Feb 2021 and has got approved on the same date ,LOPR Report is now pulled from 19-Feb-2021 to 18-Mar-2021,the said employees AR will not get pulled in the report as From Date is beyond the Approval date, Approval Date should fall in the range of from date and To date to be pulled in this report as such is the customization Logic. Have forwarded the same to Mandar to guide you further on this. Regards Wasim, Hi, As discussed i had raised 2 ticket for same above query, so old one you have closed & new one is still pending. Request you to please discuss this issue with Mr. Mandar & ask him to resolve this issue as soon as possible. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> , Looping Mandar. Dear Mandar, Request you to please get in touch with Nilesh & team for detailed requirement and help in providing the same in report. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001] , Hi Nilesh, Let me know your suitable time today to discuss on the same and also share the your contact number to call you back. Regards, Mandar Mangesh Desai [cid:image001.jpg@01D203C4.C6D95190] Project Manager - Delivery Adrenalin eSystems Ltd. 6th Floor | West Wing | ‘Marisoft III’ | Marigold complex| Kalyani Nagar | Pune- 411 014 | Mobile: +91 7666 444 566 | Board No.: 020 6748 3300 Ext: 3368 | Email: mandar.d@myadrenalin.com<mailto:mandar.d@myadrenalin.com> Web: www.myadrenalin.com<http://www.myadrenalin.com/> Follow us on: Linkedin<http://www.linkedin.com/company/adrenalin-esystems-ltd> | Twitter<https://twitter.com/adrenalinHRMS> | Facebook<https://www.facebook.com/adrenalinHRMS> | Blog<http://www.adrenalinhrms.blogspot.in/> , Hi, You can connect me now.. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> , Hi Nilesh Jaiswal, Please be informed, this has been taken forward to our customization Team ,they will be taking forward on the request to pull out the data in LOPR Report as per your request, we will follow up with the same. Regards Wasim, Hi Nilesh Jaiswal, With reference to discussion between our internal team and IDBI team ,the report is pulling the data based on the Logic built in as per your requirement, Transactions will have to be approved as your cycle and based on the cycle the data is pulled in the LOPR Report, if there are discrepancies in the data that is pulled in the cycle of 19-Feb to 18-Mar we will provide your necessary assistance in resolving the same, for data prior to said date request you to manually proceed with it. Regards Wasim, |
1,983 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Employees those who have completed 5yrs in system, PL is not auto crediting in their account... Please look into this & resolve at earliest.. Employee Code- 115145 Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> [cid:image006.jpg@01D73120.86C65BA0] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,073 | 5 | 3 | Closed | Nilesh Jaiswal | IDBI payroll cycle has two Credit Configuration,hence sp was not pulling Service based CRedit for PL | Product | Patch Deployment | null | Setup HRMS | null | null | 2021-04-14T11:23:36+05:30 | 2021-05-05T13:49:25+05:30 | ask.adrenalin@myadrenalin.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | ask.adrenalin@myadrenalin.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | null | null | Clarification | Hi Nilesh Jaiswal, Noted on your concern,we will get connected through Any desk and resolve the said query . Regards Wasim, Hi Nilesh Jaiswal, Please be informed,Service based PL has been credited successfully to Emp ID : 115145,please check the confirm us. Regards Wasim |
1,984 | As he is not confirm we cannot credit 16 PL to his account, Kindly add from backend and let us know Sr. No ID Name 1 901173 Krishan Kumar | 12,074 | 5 | 3 | Closed | Yatin | suggested to confirm the employee | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-14T11:24:46+05:30 | 2021-04-30T10:50:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, hold as of now , Hi Yatin, As discussed, The PL credit for the reported employee is not required now. The same has been confirmed over the call. Hence we are updating the ticket status as 'resolved'. As per the existing configuration, the PL will credit only for the Confirmed employees. If the PL credit required for this employee, then the employment status needs to be confirmed for him. Post confirmation, the system will automatically provide the credit based on the credit scheduler timings. |
1,985 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] As he is not confirm we cannot credit 16 PL to his account, Kindly add from backend and let us know Sr. No ID Name 1 901173 Krishan Kumar [cid:image001.jpg@01D73120.F8096A00] Regards Yatin 9924663883 YATINKUMAR JAYANTIBHAI PAREKH Somany Ceramics Limited T: 9924663883 Email: yatin.parekh@somanyceramics.com www.somanyceramics.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,075 | 5 | 1 | Closed | Yatin | suggested to change the employment status | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-14T11:26:07+05:30 | 2021-04-30T10:50:06+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | hold as of now, Hi Yatin, As discussed, The PL credit for the reported employee is not required now. The same has been confirmed over the call. Hence we are updating the ticket status as 'resolved'. As per the existing configuration, the PL will credit only for the Confirmed employees. If the PL credit required for this employee, then the employment status needs to be confirmed for him. Post confirmation, the system will automatically provide the credit based on the credit scheduler timings. |
1,986 | Dear Madam, we are unable to do final closer of the employee please do the needful. while doing final closer it is giving an error that Transaction is pending for approval. please do the needful, EM ID: Amitabh Kaushal_103273 Regards, Sowmya | 12,076 | 5 | 3 | Closed | Sowmya | below reported employee final closure transaction moved to fail due to "This SqlTransaction has completed; it is no longer usable." Now we have reprocessed the same. | Product | Clarification | null | Separation Management | null | null | 2021-04-14T12:16:07+05:30 | 2021-04-30T10:50:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee final closure transaction moved to fail due to "This SqlTransaction has completed; it is no longer usable." Now we have reprocessed the same. Please check and revert for any further clarifications. Regards, Srujana.M |
1,987 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim, Please note that employee no. INM0636 - Tarun Arora, is unable to view forms pending for approval to approve the courses created. Refer snapshot given below. Please resolve. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> From: TARUN ARORA(TARUN ARORA) Principal Engineer/Project Engineering Management Team (tarun_arora@gsenc.com) <tarun_arora@gsenc.com> Sent: 14 April 2021 11:00 To: KIRTI V. GHULE(KIRTI V. GHULE) Principal Officer/Human Resource (kirti_ghule@gsenc.com) <kirti_ghule@gsenc.com> Subject: (GS Share)- GS Share snapshot Dear Kirti, As discussed, please find the GS Share snapshot below. Regards, Tarun [cid:image001.png@01D7311D.478A2F50] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,077 | 5 | 3 | Closed | Kirti Ghule | Rights provided | Product | Clarification | null | Application Access Management | null | null | 2021-04-14T12:40:50+05:30 | 2021-04-30T15:49:26+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Kirti Ghule, Noted on your concern,we will do the needful and update on the same once we have resolved the same. Regards Wasim, Hi Kirti Ghule, Noted on your query, Issue resolved by giving the user “forms pending for your approval” form rights. Regards Wasim |
1,988 | Dear Team, Kindly add our company logo on login page as a uat login page. find attach images. | 12,078 | 5 | 2 | Closed | Sandeep Jangid | Image uploaded by using the Adrenalin 6 folder from the backend | Product | Service Request | null | Setup HRMS | null | null | 2021-04-14T12:52:27+05:30 | 2021-05-01T09:48:26+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandeep Jangid, Based on your concern, you are request us to add the attached company logo on login page as a uat login page. we will check and update you the same., Hi Sandeep Jangid, Based on your request, we have added the login application image in the production environment same like UAT based on your attached screenshot. Please do check and confirm the same., no it's not done and why you are attach coming soon image on slide 3. , Hi Sandeep Jangid, Based on our discussion, we have not change only the logo, because the login image is complete one image, Please request you to provide the proper image with logo and the file type should be Jpeg format. Based on that, we will upload the same. Hence, the calcification has been provided |
1,989 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Employee is still unable to punch in. Kindly resolve Regards Sonali From: Ruksar Ansari <Ruksar.Ansari@artfertilityclinics.com> Sent: 14 April 2021 12:53 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Punching error Hello mam, My Issue is still not solved because m getting the same problem still...kindly help me to solve this... [Image] Get Outlook for Android<https://aka.ms/AAb9ysg> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,079 | 5 | 1 | Closed | Sonali Srivastava | Provide the mobile number | Product | Configuration | null | null | null | null | 2021-04-14T13:01:27+05:30 | 2021-04-30T10:50:07+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali Srivastava, Have removed the block and also please check the mobile number in the system and revert me back. Abirami K |
1,990 | Dear Team, I have not mapped Location Telangana and Vashi to RHR Harish Bhosale but still it is reflecting to him. Regards, Supulaxmi Konar Hr-Operation | 12,080 | 5 | 3 | Closed | Supulaxmi Konar | Role player mapping was incorrect. Guided customer to correct the same. | Product | Clarification | null | Job Data | null | null | 2021-04-14T13:04:31+05:30 | 2021-04-29T15:51:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, Request you to please provide complete information with us to check on the actual concern. Please let us know where the RHR Harish Bhosale is able to view the Location. If it is any report/form, please mention the same along with the report extract/screenshot. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Supulaxmi, As discussed, we understood that Vashi & Telangana employees are listed for Harish Bhosale in the "Employee Details Report". As explained, Telangana is the holiday calendar of the employee, location of that employee is "Shivamogga" which is eligible as per mapping and hence reflecting in the report. With respect to Vashi employees, City & Location was still mapped for Harish Bhosale in the role "PIMS". Please remove the same and the employees of Vashi will not be listed. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1,991 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Employee is unable to login. Why is this error coming again and again. Regards Sonali From: Vidhi Shah <vsshah.28@gmail.com> Sent: 12 April 2021 11:47 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: gm mam..please check my adrenaline max is still not work This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,081 | 5 | 1 | Closed | Sonali Srivastava | provide the mobile number | Product | Configuration | null | null | null | null | 2021-04-14T13:19:29+05:30 | 2021-04-30T09:49:57+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | null |
1,992 | Out of the two Commencement of service date created in recently, One needs to be removed and the other has to be changed in DATE from TEXT format. Kindly do the needful. | 12,082 | 5 | 3 | Closed | KARTHIKEYAN. K | commencement of service will be in text format only. | Product | Configuration | null | Employee Movement | null | null | 2021-04-14T13:28:15+05:30 | 2021-05-04T11:50:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi KARTHIKEYAN. K, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/531671073, Hi KARTHIKEYAN. K, Based on your request we have checked and found that the commencement of service will be in text format only. Please upload the commencement of service using the Employee Transfer Upload. , We are aware that it is in text format. Please provide us the same in date format (DD/MMM/YYYY) and not text format. This is a very urgent requirement. Please do not delay any further., Hi KARTHIKEYAN. K, As discussed over the call, We will initiate the session and check on the above-reported concern please provide us some timeline., Hi KARTHIKEYAN. K, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/111431522, Hi KARTHIKEYAN. K, As discussed over the call, We have checked and removed the mentioned dynamic filed column from the Employment details forms. Please enter the service date in the Employee movement form and check the same in the employment details form. Regards, Niraikalai R |
1,993 | Dear Team, Kindly check black screen occur, when employee login mobile application. please solve it on priority bases. | 12,083 | 5 | 4 | Closed | Sandeep Jangid | post confirmation ticket clsoed | Product | Clarification | null | null | null | null | 2021-04-14T14:19:37+05:30 | 2021-04-15T15:20:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, black screen occur, when employee login mobile application. please solve it on priority bases. we will check and update you., Varatharajakrishnan Kasiviswanathan Hi Sandeep Jangid, As we have discussed, the mobile login issue is for few of the employees, Please provide the employee code details to verify. we are awaiting for the information. Also, Please connect us when you are available., oHi Sandeep Jangid, Regarding Mobile login black screen issue for the employees (22511 and 19173), we will check with our internal team and update you the same. Internal ticket reference : ADL_2009_21706 , As we have checked with our team, We are requested some input from your end, based on that, we will find the resolution for the mobile login issue for the employees (22511 and 19173), , Hi sandeep, Based on our discussion, We are requested you to share the mobile login credentials for the any one of the mentioned employees (22511 and 19173) to check the scenario from our end, based on that, we will find the root cause of the issue, you said that, the mentioned employees are does not share the credentials due the higher management level employees.Also, you have informed to close this ticket and check the login with different mobile. Based on our discussion, we are close this ticket, if the same login issue is arriving, please share the credentials to us in future to analyse the issue from our end. |
1,994 | Client: RATNAMANI METALS & TUBES LTD. Description: Update patch budget amendment FY 2021-2022 Ticket #: 328111 Category of Ticket: Software Problem Type of Ticket: Medium Status: Pending-Adrenalin Estimated Closure Date: -NA- Proposed Resolution Type: -NA- Assigned To: Prakash Kumar Message by Ghanshyam Purohit on Monday, April 12, 2021 11:11:17 AM Status: Open Dear Team, Please update all the patch as per budget amendment for FY 2021-2022 and related to FY change in System, After that we can start the process of Tax Declaration of our employees for the FY 2021-2022 Attached File : Capture.JPG Ticket assigned to Prakash Kumar on Monday, April 12, 2021 11:47:02 AM Status: Assigned Assigned Message by Prakash Kumar on Monday, April 12, 2021 12:17:41 PM Status: Awaiting Feedback From the above description, we understood the need to deploy the new financial year patch. We request you to confirm the March month payroll and let us know based on that we will make the connection and deploy the same. Message by Ghanshyam Purohit on Monday, April 12, 2021 12:31:45 PM Status: Pending-Adrenalin i have confirm the march'2021 month payroll, kindly deploy the same. Message by Prakash Kumar on Monday, April 12, 2021 5:17:43 PM Status: Pending-Customer We have deployed the new financial year Message by Ghanshyam Purohit on Tuesday, April 13, 2021 10:34:54 AM Status: Pending-Adrenalin Dear Prakash, All the reimbursement other than LTA we need to Nill balance, but system are showing the balance, after updating the patch. for example emp no 1377,23779 Attached File : Capture.zip Message by Prakash Kumar on Tuesday, April 13, 2021 10:36:19 AM Status: Pending-Customer Please raise a separate ticket for this issue. Message by Ghanshyam Purohit on Tuesday, April 13, 2021 2:18:05 PM Status: Pending-Adrenalin it is not separate issue, it is related to FY Change | 12,084 | 5 | 3 | Closed | Lalji Ladumor | Financial year patch deployed | Product | Service Request | null | Salary | null | null | 2021-04-14T14:27:31+05:30 | 2021-05-01T11:49:17+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lalji Ladumor, Please find the below URL to join us through the FastSupport connection https://fastsupport.gotoassist.com/158241023 Regards Prakash, As per Screen short LTA balance not show properly , Hi Lalji Ladumor, As discussed we have deployed the new financial year patch. LTA Balance issue is not related to the financial year patch deployment. We request you to raise a separate ticket for the same, based on that we will follow and get it resolved. Regards Prakash, Again i write to you this is financial year change related issue , this type of issue we face last year also, still LTA balance is not correct. kindly give the permanent solution of this issue. , Dear Prakash, Kindly share the connection for below issue. Description: Description: cid:bf59fea9-7258-407b-aa84-f296261cbaad Lalji Ladumor Assistant Manager - HR Description: Description: Description: cid:image004.jpg@01D168D4.F59C9450 Prosperity through Performance The First , A & B wing, 9th Floor Behind Keshav Baug Party Plot, The First Avenue Road,Off 132 ft. Ring Road, Vastrapur, Ahmedabad -380015 Gujarat, INDIA. T : +91 079 - 29601200 / 1 / 2 Ext.:1405 M: +91 98796 13049 <http://www.ratnamani.com/> Website | <https://goo.gl/maps/uG9LRvpmxBH2> Map | <mailto:lalji.ladumor@Ratnamani.com> e-Mail , Hi Lalji Ladumor, As discussed please close this ticket. Regards Prakash, , |
1,995 | Dear Madam, for the employee 90431 employee transferred from BEGUSARAI to Deoghar RO on 1st Apr 21. that is a request transfer but employee request transfer is not generated in spark. we are unable to generate the letter. please do the needful. Regards, Sowmya | 12,085 | 5 | 3 | Closed | Sowmya | Clarification in Employee Movement | Product | Clarification | null | Employee Movement | null | null | 2021-04-14T14:42:33+05:30 | 2021-04-30T20:50:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee transfer locations are reflecting correctly. Request you to re-check and generate the letter. Please revert for any further clarifcations. Regards, Srujana.M, Dear Madam, We are unable to generated the letter. Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly “IndusInd Financial Inclusion Limited”) Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai – 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 , Hi Sowmya, We have generated the transfer letter for the below-reported employee. Request you to check and revert for any further clarifcations. Regards, Srujana.M |
1,996 | Dear Team, The below employee details created wrongly.So,Please correct the details as requested below. aph3486 - Position - PMS_Executive Grade- Executive Pay group : Ahel Ahmadabad Exe gift coupons | 12,086 | 5 | 3 | Closed | Tirupathiraju | upload the excel | Product | Configuration | null | Employee Information | null | null | 2021-04-14T14:58:16+05:30 | 2021-04-17T11:14:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupati, Request you to please use the attached excel and update the data using the template "Employee Basic Info Update" in the Data Upload form. Only the columns highlighted in the excel are mandatory, please fill the remaining columns required and upload the data. The Effective from of the employee should be the latest Effective From, please verify from Employment details form. Please verify and reach us in case of any queries. Thanks and Regards, Dhivya . V |
1,997 | Dear Team, please release the new financial year patch. Regards Mahendra | 12,087 | 5 | 4 | Closed | Madhu sudhan reddy | Patch Deployment | Product | Patch Deployment | null | Tax | null | null | 2021-04-14T15:36:53+05:30 | 2021-04-21T15:25:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear team, We closed Mar'21 payroll (Confirm Process) & settlements and also we taken full backup of both servers, plz deploy the new financial year patch. Regards Mahendra, Hi Mahendra Y, We have deployed the patch in the system. Hence requesting you to check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1,998 | Hi Team, During the employee onboarding step multiple grids are formed in the past employment details of AQ020904 Geetharani Padda Kindly help resolve. Regards, Ansu Singh | 12,088 | 5 | 3 | Closed | Ansu Singh | data correction | Product | Data Correction | null | Employee Information | null | null | 2021-04-14T16:10:39+05:30 | 2021-04-30T19:53:54+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ansu Singh, From the reported query we observed that multiple grids are formed under past employment during employee on boarding. We have taken the connection will check and update the status. Thanks & Regards, Greeshma, Hi Ansu Singh, As requested, we have cleared the multiple entries in past employment detail form. Requesting you to check the same and get back to us for further clarification. thanks & Regards, Greeshma |
1,999 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, I want to have a settlement iReport from Adrenalin as per attached format. Basically, it has all settlement details. Kindly check and confirm if this report possible via iReporter. Regards Harsha J This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,089 | 5 | 1 | Closed | Sonali | Provided the clarification | Product | Clarification | null | Separation Management | null | null | 2021-04-14T16:40:03+05:30 | 2021-05-02T15:50:32+05:30 | ask.adrenalin@myadrenalin.com | null | sonali.suvarna@bicworld.com | null | null | Service Request | Hi Harsha, As per request, We have understood the attached formate based your need Ireport ,Hence we will check with internal team and get back to you, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As per the attached format based. We have checked with the internal team is not possible to create the I_report from our end, If you want to need the report kindly do the customization as per format. Further if any clarification please let me know, Thanks and Regards Vijayakumar k, Hi, I am out of office and will resume my work on 19th April 2021. For any queries, please contact Obaid Khan on 9699130439 or you may write to him on Obaidur.Khan@bicworld.com. Thanks! |
2,000 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Kindly update the format of Appointment Letter, also I need guidance on generation of appointment letter. Kindly Guide. Regards Sonali Srivastava This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,090 | 5 | 1 | Closed | Sonali Srivastava | Document Designer -Word Document | Product | Configuration | null | Employee Reports | null | null | 2021-04-14T18:34:42+05:30 | 2021-05-07T09:49:23+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali Srivastava, We will initiate the session over the anydesk and discuss the reported query, Please provide us some time. Thanks &Regards, Abirami K, Hi Sonali Srivastava, As discussed over the call We have guided you over the session, using the Document Designer-Word Document form to update the Appointment Letter. Kindly follow the same. Abirami K |
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