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2,101 | Kindly find the excel attached and update correct DOJ for the associates. | 12,191 | 5 | 2 | Closed | Raksha Dayma | Change request | Product | Data Correction | null | Personal Data | null | null | 2021-04-16T20:44:17+05:30 | 2021-04-22T12:22:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11565, Hi Raksha Dayma, DOJ Needs to update for the listed employees, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, DOJ change has been corrected for the reported employees, Kindly check the same and evert your feedback, Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
2,102 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, I'm not fetch any data through goals summary report. Please check and resolve this issue asap. Regards Palak -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,192 | 5 | 1 | Closed | Palak sodhi | data correction | Product | Data Correction | null | Performance Management | null | null | 2021-04-17T09:50:01+05:30 | 2021-05-02T10:48:12+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | null | null | null | Software Problem | Hi Palak sodhi, As discussed over the call, We have resolved the issue from our end, Kindly check your end the Gaol summary report and share feedback. Thanks and Regards Vijayakumar k |
2,103 | Dear Mam, Below employee transfer has been updated by DM and approved by GM but it has been not reflecting at spark. Please check once and resolve the issue. Employee ID : 96681 Date of Transfer : 14-April-21 | 12,193 | 5 | 3 | Closed | Sowmya | Clarification in Employee Movement | Product | Clarification | null | Employee Movement | null | null | 2021-04-17T09:54:12+05:30 | 2021-05-04T10:48:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee transfer request has been approved on:2021-04-18 12:27:33.610. Now new location details are reflecting in Spark. Request you to re-check and revert for any further clarifications. Regards, Srujana.M |
2,104 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Kindly change Date of Joining of above mentioned employee. Old DOJ - 01\Apr\2021 *New DOJ - 05\Apr\2021* *Regards* *Rahul* -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,194 | 5 | 1 | Closed | hr operations | Doj changed | Product | Data Correction | null | Employee Information | null | null | 2021-04-17T10:06:39+05:30 | 2021-05-02T15:50:33+05:30 | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, vivek.raj@ayefin.com | palak.sodhi@ayefin.com, vivek.raj@ayefin.com | null | null | Change Request | Hi hr operations, As per Request, We have changed the DOJ (01 Apr 2021 to 05 Apr 2021)the reported employee from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Dear Team, Same has been updated. Thanks for your support *Regards* *Sahil Gulati* On Sat, Apr 17, 2021 at 10:06 AM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear hr operations, > > We would like to acknowledge that we have received your request and a > ticket has been created. > > A support representative will be reviewing your request and reach you on > your query. > > > To view the status of the ticket or add comments, please visit > https://myadrenalincare.freshdesk.com/helpdesk/tickets/12194 > > Thank you for your patience. > > Sincerely, > Adrenalin Support Team > > 12194:1025874 > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== |
2,105 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Below employee's manager has completed his rating while manager's appraisal and rating is showing pending. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,195 | 5 | 1 | Closed | Palak sodhi | issue identified and addressed | Product | Patch Deployment | null | Goal Management | null | null | 2021-04-17T10:42:27+05:30 | 2021-05-04T10:48:37+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, vivek.raj@ayefin.com | iswarya.s@myadrenalin.com, vivek.raj@ayefin.com | null | null | Clarification | Hi Palak sodhi, The concern reported on Goal Summary report has been resolved. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V Dhivya V, ? Hi, Thanks for your email. I am on Personal leave on 19-Apr-2021. Kindly raise a ticket in the Fresh Desk - ask.adrenalin@myadrenalin.com and contact my Lead Mrs. Dhivya - dhivya.v@myadrenalin.com in case of any urgent issues. Regards Iswarya S This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. |
2,106 | Dear Dhivya/ Team, Please check, as employee is getting total weightage as 140 in Self appraisal form. Can you assist in checking and analyzing the issue. ECN : 68666 Regards, Chaitali | 12,196 | 5 | 3 | Closed | Rinoy Sebastin | uploaded more than 100%weightage | Customization | Data Correction | null | Goal Management | null | null | 2021-04-17T11:08:09+05:30 | 2021-05-12T16:49:47+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Please provide us sometime, we will share the connectivity , analyze the concern reported on Weightage more than 100 in the Goal Setting form and resolve the same at the earliest. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, Post analysis we understood that the goals has been uploaded with more than 100% weightage and we have done the required clean up for the shared employee. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, Dear Dhivya, Please check for ECN 85813. Weightage reflecting as 200. Kindly get this corrected and confirm once done. Regards, Chaitali, Hi Rinoy Sebastin, There were no goals tagged to employee in goal setting form. Please verify and let us know in case of any concerns. Last week, we have done the one time clean up for all the employees excluding 5 employees shared by the team. Thanks and Regards, Dhivya . V |
2,107 | For emp id: 101205 does not have tax deduction in Mar-2021 whereas horizontal tax report shows deduction of tax. The Mar-2021 salary confirm process is completed. We have run tax computation generate even after that but the report is not updating. After this we have to implement patches for this year tax declarations. Please check | 12,197 | 5 | 4 | Closed | Jery Jose P | Employee TCS is not generated | Product | Clarification | null | Tax | null | null | 2021-04-17T13:20:05+05:30 | 2021-04-19T13:20:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?_method=get&page=2&requested_by=0&wf_filter=resolved_or_closed, Hi Jery Jose P, As per the query ,We have understood that for employee 101205 march month IT is not deducted .But in Horizontal TAX sheet employee Have values under march mont. We have requested session we will check the query and update you the status., Now the employee name is not showing in the Horizontal tax report. Thank you, Hi Jery Jose P, Thanks for your update. |
2,108 | For emp id:122425, the record resignation is approved within minutes and activity owner approvals is also completed on the same day. This doesn't occur normally. The team is suspicious of this transaction. Please check is there is any other person had done the approvals on behalf of the action owners. | 12,198 | 5 | 3 | Closed | Jery Jose P | workflow is re-configured. | Product | Clarification | null | Separation Management | null | null | 2021-04-17T14:38:01+05:30 | 2021-05-05T22:50:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12197, Hi Jery Jose P, As per the query ,We have understood that resignation got approved with out flowing .We will check the same and update you the status, Please check the new case, emp id:101006, Hi Jery Jose P, As discussed over the call, Activity Clearance workflow is Removed for employees for whom activity raised after the workflow deletion it got auto approved. Now workflow have been created as per the existing .Kindly check the same and update us in case of clarification. |
2,109 | Employees are transferred from one location/position to another. While doing so the change in reporting manager is given in the system. In this scenario the updating of functional manager is not happening. The reporting manager of the reporting manager is the functional manager of the employee and all employees are tagged appropriately with reporting manager. In that case the system is not picking the functional manager reporting correctly during the movements. Please check. | 12,199 | 5 | 3 | Closed | Jery Jose P | config need to be changed IS_FUNREP_CHANGE_REQ | Product | Clarification | null | Employee Movement | null | null | 2021-04-17T14:42:00+05:30 | 2021-05-05T22:50:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12198, Hi Jery Jose P, As discussed over the call, We have understood that when employee movement is happened proper functional reporting manager is not getting update d. We will check the query and update you the status., Hi Jery Jose P, As informed over the call, We have the configuration as IS_FUNREP_CHANGE_REQ need to be configured as Y only then the reporting to will appear automatically in the Functional Reporting to field.Kindly check the same and update us in case of clarification. Kohima Gopi |
2,110 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Resignation pullback but still reflecting in the Resigned_employees_GM EC EMP Type ES Name MEC046 Onroll ACTIVE Praveen Krishnan V Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D733AC.8B33FAB0] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,200 | 5 | 3 | Closed | Rishi Ranka | New Condition Added in '' | Product | Data Correction | null | Separation | null | null | 2021-04-17T17:10:35+05:30 | 2021-05-04T14:49:03+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Rishi Ranka, Please connect on below link to check on why the said employee is reflecting in Resigned_employees_GM report even after Resignationpullback has been done. https://us02web.zoom.us/j/3963544585?pwd=ZkNMVHdJTzJjTEhYNTdpYmNlRzhBZz09 Regards Wasim, Hi Wasim, I have a call right now will be able to join post 11.30 am. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73504.CE5D6ED0] , Hi Wasim, I have joined the link. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73519.2872B6A0] , Hi Rishi Ranka, Please be informed,we have added the condition where if Employee is Reinitiated, the said employee should not be pulled in Resigned_employees_GM report. Regards Wasim |
2,111 | Dear Team, New Financial Year Patch Update yesterday and after that we try to upload the Medical Reimbursement Eligibility file and error reported the from date should be in current financial year. we attached screen shot and error log for reference. and requested to correct the same. | 12,201 | 5 | 4 | Closed | R Chandrakala | sheet is not in text format | Product | Clarification | null | Claims & Reimbursement | null | null | 2021-04-17T18:01:00+05:30 | 2021-05-04T11:50:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi R Chandrakala, We request you to please provide us sometime we will schedule the session and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi R Chandrakala, Please join the below session link. https://fastsupport.gotoassist.com/675058807 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi R Chandrakala, As discussed over the phone, the Reimbursement Eligibility upload data sheet is not in text format. Due to which the reported error has occurred. We have made the sheet in the Text Format and uploaded the file. It has been verified successfully and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,112 | As confirmed, for the given employee the IT calculation is done high amount. requested to confirm the calculation issue or the calculation justification. attached file for reference.. | 12,202 | 5 | 4 | Closed | R Chandrakala | Pan NO not available | Product | Clarification | null | Tax | null | null | 2021-04-17T18:03:57+05:30 | 2021-05-04T11:50:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12201, Hi R Chandrakala, We request you to please provide us sometime. We will schedule the session and work on the reported query Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi R Chandrakala, When checking the reported query from our end based on the attachment, we found that the employee is senior citizen and also PAN NO not available. So higher tax has been deducted in the system. (668050-300000)*20% Please check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,113 | For below employees, goal setting for F21 has not been initiated, please check and resolve. Note: please check their confirmation date, if it has not been updated, please update it from back end. Ecode - 30701, 29533 | 12,203 | 5 | 4 | Closed | Saravanan K | updated the confirmation date and initiated the goal setting from the backend without mail | Product | Data Correction | null | Goal Management | null | null | 2021-04-17T18:41:28+05:30 | 2021-05-04T12:48:23+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12189, thanks, also please check for 30268, Hi Saravanan K, We will initiate the same for the new reported employee and update the status to you., Hi Saravanan K, As per your request, we have also initiated the goal setting for the new employee code. Request you to check and confirm this from your end. |
2,114 | In self appraisal form, we are getting a notification even after resubmission, and moreover it is not saving the entered details. Need your immediate attention please. Notification - "the form has been rejected by the approver,please resubmit his form after incorporating the changes" Ecode - 24898 | 12,204 | 5 | 4 | Closed | Saravanan K | reported employee's save self-appraisal shows the error in the log level.
We have checked the same with thcustomization and resolved the error. | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-17T19:01:46+05:30 | 2021-05-04T16:49:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12203, Hi Saravanan K, From the above query, we understood that the reported employee getting the below error even after the submission of the appraisal form. Hence we will check the same and update the status to you., Hi Saravanan K, While analyzing your request, we found that the reported employee's save self-appraisal shows the error in the log level. We have checked the same with the customization and resolved the error. Now the reported employee's data is saving in the self-appraisal form. Please check and share your feedback. |
2,115 | You have been invited to the following event. Title: (No Subject) When: Mon Apr 19, 2021 11:30am – 12:30pm India Standard Time - Kolkata Joining info: Join with Google Meet https://meet.google.com/psn-reod-dqu?hs=224 Join by phone (US) +1 856-347-7881 (PIN: 813604827) More phone numbers: https://tel.meet/psn-reod-dqu?pin=9855893182987&hs=0 Calendar: myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com Who: * saurabh.soni@ayefin.com - organizer * Mohamed Omer Shariff * Iswarya Saravanan * kanika.t@myadrenalin.com * dhivya.v@myadrenalin.com * Vivek Raj * Nirvesh Mehrotra Event details: https://calendar.google.com/calendar/event?action=VIEW&eid=NjlpMzRkaG82aGhqZWJiMjY0cDNpYjlrNmRnajRiYjI2OWdqZWI5bjZ0Z2ppcDlqYzlpM2VwOW1jayBteWFkcmVuYWxpbmNvbWFzay5hZHJlbmFsaW5AbXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20&tok=MjMjc2F1cmFiaC5zb25pQGF5ZWZpbi5jb21mMDJlMTczYmM1OGNiNzAwZGYzNzFkM2RiN2RlMDRlZDkxMDAxZDkx&ctz=Asia%2FKolkata&hl=en&es=0 Invitation from Google Calendar: https://calendar.google.com/calendar/ You are receiving this courtesy email at the account myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com because you are an attendee of this event. To stop receiving future updates for this event, decline this event. Alternatively you can sign up for a Google account at https://calendar.google.com/calendar/ and control your notification settings for your entire calendar. Forwarding this invitation could allow any recipient to send a response to the organizer and be added to the guest list, or invite others regardless of their own invitation status, or to modify your RSVP. Learn more at https://support.google.com/calendar/answer/37135#forwarding -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== | 12,205 | 5 | 1 | Closed | Saurabh Soni | meeting is schedule to showcase the processflow on the UAT. | Product | Configuration | null | Application Management | null | null | 2021-04-18T11:45:57+05:30 | 2021-05-04T19:49:51+05:30 | mohamed.shariff@ayefin.com, kanika.t@myadrenalin.com, dhivya.v@myadrenalin.com, vivek.raj@ayefin.com, nirvesh.mehrotra@ayefin.com | null | null | null | null | Clarification | Hi Saurabh Soni, We understood that the below meeting link mail got converted into ticket, we will be joining the meeting link, currently updating the status of the ticket, since duplicate tickets got created. Thanks and Regards, Dhivya . V, Hi Saurabh Soni, We understood that the below meeting link mail got converted into ticket, we will be joining the meeting link, currently updating the status of the ticket, since duplicate tickets got created. Already a query has been raised regard to this with the ticket # 11736, hence request you to please track the same through that reference ticket. Thanks and Regards, Dhivya . V |
2,116 | Dear Team, Please check why my raised misc expenses form- Amounting Rs 2332 is not visible to me either in "forms raised by me" or "pending to my approver". Can you pl check & fix this. Kindly share audit rail for record & update. Rgds, Madan | 12,206 | 5 | 4 | Closed | Madan Mohan | Services were not started after server restarted by their IT team during server maintenance activity.
Services were in Manual mode. | Product | Clarification | null | Claims & Reimbursement | null | null | 2021-04-18T12:21:48+05:30 | 2021-05-03T15:48:01+05:30 | sivakumar.m@myadrenalin.com, sumithra.r@myadrenalin.com, admin.executive@npci.org.in | sivakumar.m@myadrenalin.com, sumithra.r@myadrenalin.com, admin.executive@npci.org.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12138, Dear Gowtham, Pl review this issues on urgent basis, since raised request is neither visible in forms raised by me nor seen in approver's tray. Rgds, Madan , Hi Madan, As informed over the call now, there was a windows patching activity done by your IT team yesterday night around 11:00 PM and the servers were restarted, post which Adrenalin services were not started again. Hence, the submitted transaction was not visible. We have now started all the Adrenalin services. Request you to please raise your claim now and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,117 | There is a movement happened to emp id:117167 on Mar 22, 2021. His position is Sales Manager Mortgage and this position is mapped only to Division offices. In that case how is the employee movement form accepts transfer to branch for that position. Because of this the region mapping is collapsing in the database. Please check. | 12,207 | 5 | 2 | Closed | Jery Jose P | clarification/ in upload system will not update region based on location | Product | Clarification | null | Employee Movement | null | null | 2021-04-18T12:39:07+05:30 | 2021-05-05T22:50:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12199, Hi Jery Jose P, As per the query ,We have understood that region is not getting properly update in Application. We will check the query and update you the status., Hi Jery Jose P, As per your request ,We have verified the employees movement, Employee transfer is done through uploaded with only location change . So while doing upload system will not update the region according to the location it will happen only through the employee Movement form . In order to update the region we have requested to do the employee basic info update. Kindly check the same and update us in case of clarification. |
2,118 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, The team is facing a challenge in setting goals with a back dated “Start date”. Please help us activate the 1st quarter dates as well. Thanks, Kritika [cid:image8c3bef.PNG@1c24e003.41a51765]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagedc3ef4.PNG@361534a0.4a993018]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image602389.JPG@d66efa54.479ccf95]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Lavinia Armstrong [mailto:Lavinia@phs.ae] Sent: Sunday, April 18, 2021 11:59 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Cc: Samy Ahmed <samy@phs.ae>; Thair Abuawwad <thair@phs.ae> Subject: RE: Staff Goal Setting 2021 Dear Kritika, Good day! We kindly request your assistance and have it rectified at the earliest as all staff are facing this issue. Regards, [cid:image008.png@01D73462.18E5C630]<http://www.facebook.com/pyramidshealthservices>[cid:image012.png@01D73463.26B064E0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image017.png@01D73463.26B064E0]<http://www.phs.ae/> Lavinia Armstrong Hiereim Human Resources Business Partner T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image022.png@01D73462.18E5C630] From: Thair Abuawwad <thair@phs.ae<mailto:thair@phs.ae>> Sent: Sunday, April 18, 2021 11:49 AM To: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>>; Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Cc: Samy Ahmed <samy@phs.ae<mailto:samy@phs.ae>> Subject: Staff Goal Setting 2021 Dear Lavinia: Kindly to let you know that our staff is started to upload the goals for 2021 ; but as you see below that no choice to select backdated. Please advise. [cid:image004.jpg@01D7344A.33190160] Thanks! Best Regards. [cid:image008.png@01D73462.18E5C630]<http://www.facebook.com/pyramidshealthservices>[cid:image012.png@01D73463.26B064E0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image025.png@01D73463.26B064E0]<http://www.phs.ae/> Thair Abu Awwad Operations Manager T: +971 2 6346431 | F: +971 2 6346413 | M: +971 50 763 8997 PO Box: 128217, Abu Dhabi - UAE [cid:image022.png@01D73462.18E5C630] DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,208 | 5 | 1 | Closed | KRITIKA KUMAR | Appraisal start date has been changed to 01 Jan 2021 | Product | Configuration | null | Performance Management | null | null | 2021-04-18T16:27:47+05:30 | 2021-05-03T19:49:01+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, samy@phs.ae, thair@phs.ae, lavinia@phs.ae, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com, venkateswaran.c@myadrenalin.com, prameela.f@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, samy@phs.ae, thair@phs.ae, lavinia@phs.ae, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com, venkateswaran.c@myadrenalin.com, prameela.f@myadrenalin.com | samy@phs.ae, thair@phs.ae, lavinia@phs.ae, amit.sangha@abaninvestment.com | null | null | Clarification | Hi Kritika, Below changes has been done. Kindly try the back dated start date now and let us know for any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
2,119 | This event has been changed. Title: Adrenalin : HRMS (changed) When: Mon Apr 19, 2021 11:30am – 12:30pm India Standard Time - Kolkata Joining info: Join with Google Meet https://meet.google.com/psn-reod-dqu?hs=224 Join by phone (US) +1 856-347-7881 (PIN: 813604827) More phone numbers: https://tel.meet/psn-reod-dqu?pin=9855893182987&hs=0 Calendar: myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com Who: * saurabh.soni@ayefin.com - organizer * Mohamed Omer Shariff * Iswarya Saravanan * kanika.t@myadrenalin.com * dhivya.v@myadrenalin.com * Vivek Raj * Nirvesh Mehrotra Event details: https://calendar.google.com/calendar/event?action=VIEW&eid=NjlpMzRkaG82aGhqZWJiMjY0cDNpYjlrNmRnajRiYjI2OWdqZWI5bjZ0Z2ppcDlqYzlpM2VwOW1jayBteWFkcmVuYWxpbmNvbWFzay5hZHJlbmFsaW5AbXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20&tok=MjMjc2F1cmFiaC5zb25pQGF5ZWZpbi5jb21mMDJlMTczYmM1OGNiNzAwZGYzNzFkM2RiN2RlMDRlZDkxMDAxZDkx&ctz=Asia%2FKolkata&hl=en&es=0 Invitation from Google Calendar: https://calendar.google.com/calendar/ You are receiving this courtesy email at the account myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com because you are an attendee of this event. To stop receiving future updates for this event, decline this event. Alternatively you can sign up for a Google account at https://calendar.google.com/calendar/ and control your notification settings for your entire calendar. Forwarding this invitation could allow any recipient to send a response to the organizer and be added to the guest list, or invite others regardless of their own invitation status, or to modify your RSVP. Learn more at https://support.google.com/calendar/answer/37135#forwarding -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== | 12,209 | 5 | 1 | Closed | Saurabh Soni | meeting link got created as a ticket | Product | Configuration | null | Employee Information | null | null | 2021-04-18T16:43:08+05:30 | 2021-05-04T09:49:42+05:30 | mohamed.shariff@ayefin.com, kanika.t@myadrenalin.com, dhivya.v@myadrenalin.com, vivek.raj@ayefin.com, nirvesh.mehrotra@ayefin.com | null | null | null | null | Clarification | Dear Team, We understood that the below meeting link mail got converted into ticket, we will be joining the meeting link, currently updating the status of the ticket, since duplicate tickets got created. |
2,120 | Dear Madam, employee details are seen as Probationer but his confirmation date is seen as 13 Apr 21 in employee details report. please do the needful, EM ID: 105433 Regards, Sowmya | 12,210 | 5 | 3 | Closed | Sowmya | Clarification in confirmation date. | Product | Clarification | null | Confirmation Management | null | null | 2021-04-18T20:09:55+05:30 | 2021-05-04T10:48:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee has been confirmed in the system on 2021-04-18 21:22:11.600. Please check in the Employment details form whether details ahs been updated or not and revert for any further clarifications. Regards, Srujana.M |
2,121 | For all mobile app user error message displayed as (Time out Error) Example case; 101934 and screenshot with time stamp. | 12,211 | 5 | 3 | Closed | ROOTS IT | user restarted the mobile | Product | Clarification | null | null | null | null | 2021-04-19T09:32:05+05:30 | 2021-05-04T11:50:11+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, We request you to please check whether the Google Maps are opening in another application like Zomato, Swiggy, Uber, Ola etc.. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, As discussed over the phone, we understood that the users has restarted the mobile and the reported query has been resolved. Hence we are closing this ticket Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,122 | Dear Madam, we are unable to view the employee in employee confirmation TAB at the same time employee confirmation 638 TAB also. kindly do the needful. EM Id: 106555 106555 | 12,212 | 5 | 3 | Closed | Sowmya | Clarification in confirmation dates | Product | Clarification | null | Confirmation Management | null | null | 2021-04-19T10:11:58+05:30 | 2021-05-04T10:48:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee confirmation dates have been approved. Request you to check in the employment details form and revert for any further clarifcations. Regards, Srujana.M |
2,123 | Mobile app unable to login going on loading. Screenshot attached 111196 | 12,213 | 5 | 4 | Closed | ROOTS IT | Mobile URL not connecting | Product | Clarification | null | null | null | null | 2021-04-19T10:31:38+05:30 | 2021-05-04T15:49:18+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, As discussed over the phone, kindly provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Please join the below session link. https://fastsupport.gotoassist.com/246157237 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, As discussed over the phone, we understood that the Mobile URL is not getting loaded in the Employee Mobile Browser. They're mobile certificate is not allowing to open the below provided URL. Due to which the Application is not working. Mobile URL : https://adrenalin.rmcl.in/madrenalin If this Mobile URL opened in Mobile browser, application will work. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,124 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team,, Below trail mail Ticket is still open. Please do needful.. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> From: hrsupportmap Sent: 14 April 2021 11:23 To: 'Ask.Adrenalin@myadrenalin.com' Cc: 'Mohammed Wasimkhan'; 'Gowtham N'; Nitin Salunke; Vishal Mulgaonkar Subject: PL not Auto Crediting Dear Team, Employees those who have completed 5yrs in system, PL is not auto crediting in their account... Please look into this & resolve at earliest.. Employee Code- 115145 Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> [cid:image006.jpg@01D73507.994247E0] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,214 | 5 | 3 | Closed | Nilesh Jaiswal | April Month General Credit and Service based Credit configuration updated,hence system did credit | Product | Data Correction | null | Application Access Management | null | null | 2021-04-19T10:35:21+05:30 | 2021-05-05T13:49:26+05:30 | ask.adrenalin@myadrenalin.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | ask.adrenalin@myadrenalin.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | null | null | Clarification | Hi Nilesh Jaiswal, As discussed since you are occupied with some urgent work,we will connect through Anydesk as per your convenience once your work is completed Regards Wasim, Hi, Please connect with my anydesk 557 673 022 Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> , Hi Nilesh Jaiswal, Please be informed,Service based PL has been credited successfully to Emp ID : 115145,please check the confirm us. Regards Wasim |
2,125 | I am not able to generate Annexure 2 report , kindly guide me | 12,215 | 5 | 3 | Closed | Divya N | component have the name as 1.5 lac since dot is there in between SQL query got failed. Once corrected issue resolved. | Product | Clarification | null | Tax | null | null | 2021-04-19T10:35:29+05:30 | 2021-05-05T22:50:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kohima Kindly share the link to resolve the issue, Hi Divya N, Kindly join this session https://fastsupport.gotoassist.com/497572175, Hi Divya N, Kindly join this session https://fastsupport.gotoassist.com/789317915, Hi Divya N, As discussed earlier , There was a issue in the component of tax which contained [.] dot in the component hence report generation was failed . Once corrected that Report is now generated properly. Kindly check the same and update us . Kohima Gopi |
2,126 | Dear team, After updating the new financial year patch, reports are not generating, like, Salary / ESI / PF / PT / 12 BB / Etc.. not downloading, plz check Regards Mahendra | 12,216 | 5 | 4 | Closed | Madhu sudhan reddy | SSRS Report Credentials is wrong | Product | Clarification | null | Setup Reports | null | null | 2021-04-19T10:44:16+05:30 | 2021-04-21T15:25:52+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, We request you to please provide us sometimes, we will schedule the session and work on the reported query. and check whether the SSRS Report Credentials are getting validated or not. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/857337856 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, As discussed over the phone, we have changed the SSRS Reports Credentials in system. User ID : ampldbadmin PWD : (database password for that User Id) and changed the Proxy Settings as Yes. Post that SSRS Reports are getting generated. The same has been verified from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,127 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] pls check advance salary form not reflecting to Jaydeep for 91840 ---------- Forwarded message --------- From: Jaydeep Singh <jaydeep.singh1@religare.com> Date: Mon, Apr 19, 2021 at 10:39 AM Subject: Re: HRIS notification To: Ram Murthy Dusi <ram.dusi@religare.com> Cc: Jatinder Kumar Sharma <sharma.jatinder@religare.com> Hi Jatinder, Kindly check please. There is no notification showing in my HRIS tray. *Jaydeep Singh* *AVP - HR* Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11 2nd floor sector 125 Noida UP 201301 *T*: +91 120 486 6343 | *M*: +91 8130712010 | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ------------------------------ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [image: Description: Description: Twitter] <http://goo.gl/jfwTnb> [image: Description: Description: Facebook] <https://goo.gl/pvE7Ak> [image: Description: Description: Linkdein] <http://goo.gl/YtYkL6> On Mon, Apr 19, 2021 at 10:36 AM Ram Murthy Dusi <ram.dusi@religare.com> wrote: > Dear Jatinder, > > Request you to please look into this matter, I am getting the Notification > for E Gov team. ideally it should go to Jaydeep. > > [image: image.png] > > Regards, > Ram Murthy > -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,217 | 5 | 3 | Closed | Jatinder Kumar Sharma | actor update (change req) | Product | Data Correction | null | Workflow | null | null | 2021-04-19T10:47:04+05:30 | 2021-05-07T13:49:00+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, We will check on the reported Workflow configured and will update you the status once it is done. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the Emp: 91840 City(NOIDA),REGION(North),Location(7886 - Noida market Capital) are not mapped under the role player (JAYDEEP SINGH in Manage Role Player for HRFAC), Level 2 approver for SALARY ADVANCE form is HRFAC, hence the form approval is not triggered to the Jadeep Singh. Please refer the below screenshot and share us your feedback. Thanks & Regards, Mohamed Moosa A, pls move this form to him. On Wed, Apr 21, 2021 at 12:59 AM Mohamed Moosa A < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Jatinder Kumar Sharma, > > On our analyses, we have observed that the Emp: 91840 > City(NOIDA),REGION(North),Location(7886 - Noida market Capital) are not > mapped under the role player (JAYDEEP SINGH in Manage Role Player for > HRFAC), Level 2 approver for SALARY ADVANCE form is HRFAC, hence the form > approval is not triggered to the Jadeep Singh. > > Please refer the below screenshot and share us your feedback. > > > *Thanks & Regards,* > *Mohamed Moosa A* > > On Mon, 19 Apr at 12:35 PM , Mohamed Moosa A < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Jatinder Kumar Sharma, > > We will check on the reported Workflow configured and will update you the > status once it is done. > > > > *Thanks & Regards,* > *Mohamed Moosa A* > > On Mon, 19 Apr at 10:47 AM , Jatinder Kumar Sharma < > sharma.jatinder@religare.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > pls check advance salary form not reflecting to Jaydeep for > 91840 > ---------- Forwarded message --------- > , Hi Jatinder Kumar Sharma, The Salary Advance request of the 91840 pending at level 2 to two actors 90356 and 91303, please refer the screenshot and let us know which approver should be replaced for Jaydeep Singh to update the same through the database. Thanks & Regards, Mohamed Moosa A, Pls move to JAydeep singh for approval. On Thu, Apr 22, 2021 at 1:22 PM Mohamed Moosa A < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Jatinder Kumar Sharma, > > The Salary Advance request of the 91840 pending at level 2 to two actors > 90356 and 91303, please refer the screenshot and let us know which approver > should be replaced for Jaydeep Singh to update the same through the > database. > > > *Thanks & Regards,* > *Mohamed Moosa A* > > On Thu, 22 Apr at 9:09 AM , Jatinder Kumar Sharma < > sharma.jatinder@religare.com> wrote: > pls move this form to him. > > On Wed, Apr 21, 2021 at 12:59 AM Mohamed Moosa A < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Jatinder Kumar Sharma, >> >> On our analyses, we have observed that the Emp: 91840 >> City(NOIDA),REGION(North),Location(7886 - Noida market Capital) are not >> mapped under the role player (JAYDEEP SINGH in Manage Role Player for >> HRFAC), Level 2 approver for SALARY ADVANCE form is HRFAC, hence the form >> approval is not triggered to the Jadeep Singh. >> >> Please refer the below screenshot and share us your feedback. >> >> >> *Thanks & Regards,* >> *Mohamed Moosa A* >> >> On Mon, 19 Apr at 12:35 PM , Mohamed Moosa A < >> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: >> Hi Jatinder Kumar Sharma, >> >> We will check on the reported Workflow configured and will update you >> the status once it is done. >> >> >> >> *Thanks & Regards,* >> *Mohamed Moosa A* >> >> On Mon, 19 Apr at 10:47 AM , Jatinder Kumar Sharma < >> sharma.jatinder@religare.com> wrote: >> [CAUTION: This email originated from outside of the organization, DO NOT >> CLICK links or attachments unless you recognize the sender and know the >> content is safe.] >> pls check advance salary form not reflecting to Jaydeep for >> 91840 >> ---------- Forwarded message --------- >> , Hi Jatinder Kumar Sharma, The Salary Advance request of the 91840 has been moved to 94507 Jaydeep Singh for the approval through the database. Please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
2,128 | The employee on 27th March 2021 had raised an AR for site visit and applied for leave on the same day for half day and the same had been approved but now he is getting email for that day AR. | 12,218 | 5 | 2 | Closed | Tanuj Mukherjee | Initiated leave request was rejected by the approver. | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-04-19T10:54:54+05:30 | 2021-05-05T11:48:21+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.76 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tanuj Mukherjee, From the given query, we observed that the reported employee - Siddhartha Sankar Nandi (0170) received AR regularisation reminder mail for the attendance date - 27-Mar-2021, even though the AR and Leave was already approved for the same date. We will verify and do the needful on priority., Hi Tanuj Mukherjee, We verified the reported employee - 0170 ( Siddhartha Sankar Nandi) initiated AR request for first half (Forenoon) of the day for the date 27-Mar-2021 and initiated leave(EL) for the second half, AR was approved by approver ID - 1111, but the leave request was rejected by the same approver with the comments - "NA", hence the second half of the day has been captured as absent and so the reported employee received attendance regularisation reminder mail for the date 27-Mar-2021. We request to initiate the leave request and do the needful from your end. For further clarification, feel free to reach us., This leave application is not being possible because 27th March was in last fin. Yr and we are not getting option to adjust leave in this new year. Pls make it done internally. Leave application is not possible now for 27th March 2021 Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Hi Tanuj Mukherjee, Based upon your request, we have approved the leave EL on 27-MAR-2021 for employee - 0170 from our end, please refer the attached file. For further clarification, feel free to reach us., Hi Tanuj Mukherjee, Based upon your request, we have approved the leave EL for the date 27-Mar-2021 for the employee - 0170 from our end. For further clarification, feel free to reach us., Completed. Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Resolved |
2,129 | Dear Jay, As discussed, employees are unable process their handset claim through Interface. Please check and revert on the same. [cid:image001.png@01D7350A.66F4BFE0] Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,219 | 5 | 1 | Closed | Sujatha | Clarification Provided | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-04-19T10:57:21+05:30 | 2021-05-05T15:48:52+05:30 | null | null | null | null | null | Software Problem | Hi Sujatha, We will check the reported query on reimbursement issue for the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Sujatha, As discussed kindly check with the employee to resubmit the claims and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,130 | We required the Workflow tracker report Which include Each Level Form Initiated on Level 1 Approved / Rejected / Pending Level 2 Approved / Rejected / Pending Level 3 Approved / Rejected / Pending | 12,220 | 5 | 3 | Closed | Vidyasagar | workflow tracker report is only to view the current approvers of pending transactions | Product | Clarification | null | Workflow | null | null | 2021-04-19T11:24:33+05:30 | 2021-05-11T18:49:34+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We will analyze the query raised on Workflow tracker report with reference to detailing of individual levels in the report as mentioned by you in the below mail and share our updates with you. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As per the functionality the workflow tracker report is used to view the current transactions pending with the respective approver. In case if we wanted to view all the approvers of a transaction with the respective status, then the same can be viewed through a form namely "Workflow Tracker". Currently we don't have the option to view the entire approvers of each individual transaction with the respective approver in workflow tracker report. Thanks and Regards, Dhivya . V, Hi Dhivya, We need the report to track which form is pending in which level and when it is approved In Workflow tracker Form we can view pending forms only *Regards* *Vidyasagar* On Tue, 20 Apr 2021 at 17:30, Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As per the functionality the workflow tracker report is used to view the > current transactions pending with the respective approver. In case if we > wanted to view all the approvers of a transaction with the respective > status, then the same can be viewed through a form namely "Workflow > Tracker". > > Currently we don't have the option to view the entire approvers of each > individual transaction with the respective approver in workflow tracker > report. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Mon, 19 Apr at 1:09 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > We will analyze the query raised on Workflow tracker report with > reference to detailing of individual levels in the report as mentioned by > you in the below mail and share our updates with you. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Mon, 19 Apr at 11:24 AM , Vidyasagar <vidyasagar_y@apollopharmacy.org> > wrote: > We required the Workflow tracker report Which include Each Level > Form Initiated on > Level 1 Approved / Rejected / Pending > Level 2 Approved / Rejected / Pending > Level 3 Approved / Rejected / Pending > > 12220:1025874 > , Hi Vidyasagar, As mentioned in the previous update, since this is not feasible in the Workflow tracker standard report, we have communicated internally and we are verifying with the customization team on the same. We will update you post checking the feasibility with them. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, we have incorporated few changes in the standard product, request you to please verify the report. If the report values are fine with you, then we will proceed with the current changed report. In case, if any discrepancies are there (or) you require additional changes, then we will be able to provide the report as an ireporter. Note : The changes done in Standard product will be overwritten during product upgradation / upgradation patches deployment. Thanks and Regards, Dhivya . V |
2,131 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We have set the contract end date reminder from 15 days to 30 days. It seems 30 days advance reminder is not triggering to respective HR. Please check and confirm. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,221 | 5 | 1 | Closed | Balaji Damodaran | Configuration changes | Product | Service Request | null | Personal Data | null | null | 2021-04-19T11:51:58+05:30 | 2021-05-11T21:49:58+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Service Request | Hi Balaji Damodaran, As discussed we will check the reported query on contract end date notification triggers and will share the updates with you.. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, We have checked and configured the remoinder days as 30 days. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,132 | Hi, The confirmation appraisal form has to be reset for employee C4770. Request you to do the needful at the earliest. Regards, Pinkiiy Raval | 12,222 | 5 | 3 | Closed | Vaishali Raut | Data Correction completed | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-19T12:02:11+05:30 | 2021-05-03T12:18:55+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Rau Please join the below session link. https://fastsupport.gotoassist.com/642792755 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have removed the confirmation entry in the system and re-initiated the confirmation form. Kindly check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,133 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We have done the few of the mail content in the separation triggers. As discussed on the call, request your support to align the mail content and confirm. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,223 | 5 | 1 | Closed | Balaji Damodaran | Mail content builder notification alignment | Product | Configuration | null | Separation Management | null | null | 2021-04-19T12:29:25+05:30 | 2021-06-15T18:51:15+05:30 | ask.adrenalin@myadrenalin.com | null | balaji.damodaran@intellectdesign.com | null | null | Clarification | Hi Balaji Damodaran, We will check the reported query on record resignation notification alignment and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support |
2,134 | Dear Madam, Below employee details are not seen in the confirmation 638 and employee confirmation TAB at my end please do the needful, 106561 105630 105539 105720 105721 106332 | 12,224 | 5 | 3 | Closed | Sowmya | Clarification in confirmation dates | Product | Clarification | null | Confirmation Management | null | null | 2021-04-19T12:42:15+05:30 | 2021-05-04T15:49:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12212, Hi Sowmya, We have checked, below reported employees' confirmation has been approved for future dates Apr202, Apr 25. Only one employee confirmation form is pending approval. AISEDFOR ACTOR 106561 10620 Regards, Srujana.M |
2,135 | Dear Madam, Below employee details are not seen in the confirmation 638 and employee confirmation TAB at my end please do the needful, Ticket is raised in CSP. Please do the needful at the earliest. EMP CODE EMP NAME Remark 106561 Bandi Narsimlu Not seen in Confirmaton TAB 105630 Basanta Kumar Biswal Not seen in Confirmaton TAB 105539 Yogesh Vishnu Rathod Confirmation raised but not reflecting 105720 Shiyaram Prajapat Not seen in Confirmaton TAB 105721 Surendra Prajapat Not seen in Confirmaton TAB 106332 Madhav Sangram Garmpalle Not seen in Confirmaton TAB Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly "IndusInd Financial Inclusion Limited") Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. | 12,225 | 5 | 1 | Closed | Sowmya | below reported employees' confirmation has been approved for future dates Apr20, Apr 25 | Product | Clarification | null | Confirmation Management | null | null | 2021-04-19T12:42:47+05:30 | 2021-05-04T15:49:20+05:30 | vijaya@bfil.co.in | vijaya@bfil.co.in | vijaya@bfil.co.in | null | null | Clarification | Hi Sowmya, We have checked, below reported employees' confirmation has been approved for future dates Apr20, Apr 25. Only one employee confirmation form is pending approval. AISEDFOR ACTOR 106561 10620 Regards, Srujana Mittapalli |
2,136 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Please help on this issue. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Thu, Apr 15, 2021 at 7:22 PM Balaji Damodaran HR < balaji.damodaran@intellectdesign.com> wrote: > > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,226 | 5 | 1 | Closed | Balaji Damodaran | Employee transfer upload clarification | Product | Service Request | null | Employee Information | null | null | 2021-04-19T12:46:15+05:30 | 2021-05-04T20:50:19+05:30 | jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | null | Service Request | Hi Balaji Damodaran, As discussed over the call we have guided you to do the LOB update of the mentioned employees under employee transfer data upload. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,137 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] ****************************************************************************** FRESHDESK PRODUCT SUBSCRIPTION WILL AUTO-RENEW FOR YOUR ACCOUNT ON 18-JUN-2021 ****************************************************************************** Hello Ravichandran Kanniappan, PFB the details for your upcoming renewal. Company Name: Adrenalin Plan Name: Estate Annual plan 2019 Invoice Amount: Rs.1,088,100.44 Billing period: 18-Jun-2020 to 18-Jun-2021 If you have questions about the upcoming renewal, your subscription, or would like to chat, just hit reply and drop us a line. Contact us @ billing@freshworks.com. Happy to Assist! Important Note: Please revert to this email if you have any change in the renewal plan, *billing address etc., so that I can facilitate the request quickly. Failing this, the renewal would happen automatically and the invoice would be sent to the registered email address. Need your help here :) If you wish to talk to your Customer Success Manager, please write to customersuccess@freshdesk.com and your CSM will revert at the earliest. Payments: Bank details will be mentioned in all the invoices and W9 form can be downloaded as well. Regards Freshdesk Team This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,227 | 5 | 1 | Closed | Billing | Subscription renewal call will be taken in the month of May'21 | Product | Clarification | null | Setup HRMS | null | null | 2021-04-19T12:51:00+05:30 | 2021-04-22T08:56:15+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | null |
2,138 | Dear Srujana, Please check and revert at the earliest. Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:imagedd7904.JPG@2d55e85b.43853680]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> From: Srujana Mittapalli [mailto:srujana.m@myadrenalin.com] Sent: 19 April, 2021 1:00 PM To: Annappa K. M. Subject: Re: Pls chk. Warning: The e-mail below is from an external source. Please do not open attachments or click links from an unknown or suspicious origin. Dear Annappa, Please raise the in CSP we will check and confirm. Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ From: Annappa K. M. <annappa.manjappa@himatsingka.com> Sent: Monday, April 19, 2021 12:35 PM To: Srujana Mittapalli Subject: RE: Pls chk. [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Srujana, Unable to reach you, please cal me. Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:image001.jpg@01D7351C.63C573C0]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> From: Srujana Mittapalli [mailto:srujana.m@myadrenalin.com] Sent: 19 April, 2021 11:09 AM To: Annappa K. M. Cc: Pradeepa C T; Bulusu Kamesh Subject: Re: Pls chk. Warning: The e-mail below is from an external source. Please do not open attachments or click links from an unknown or suspicious origin. Dear Annappa, Please check employee parameters are mapped in Leave configuration form for that respective leave type or not. Please revert for any fu8rhter clarifications. Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ From: Annappa K. M. <annappa.manjappa@himatsingka.com> Sent: Monday, April 19, 2021 10:59 AM To: Srujana Mittapalli Cc: Pradeepa C T; Bulusu Kamesh Subject: FW: Pls chk. [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Srujana, Can you please check and revert below issue at the earliest. Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:image002.jpg@01D7351C.63C573C0]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> From: Hegde Prabhakar Sent: 19 April, 2021 10:56 AM To: Haridass (HS); Annappa K. M. Subject: Pls chk. [cid:image003.png@01D7351C.63C573C0] Best Regards Hegde Prabhakar Senior General Manager - Engineering M +91 9901972058 T +91 80 2762 2601 [cid:image004.jpg@01D7351C.63C573C0]<https://himatsingka.com> Himatsingka Seide Limited 23/A, KIADB industrail Area, Veerapura Village Doddaballpur Taluk, Bangalore 561203, India www.himatsingka.com<http://www.himatsingka.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,228 | 5 | 1 | Closed | Pradeepa C T | Clarification in leave configuration | Product | Clarification | null | Portal Management | null | null | 2021-04-19T13:03:48+05:30 | 2021-05-04T13:49:09+05:30 | srujana.m@myadrenalin.com, annappa.manjappa@himatsingka.com | srujana.m@myadrenalin.com, annappa.manjappa@himatsingka.com | srujana.m@myadrenalin.com, pradeepa.thyagaraju@himatsingka.com | null | null | Clarification | Dear Annappa, We have checked, employee grade is not mapped in leave configuration form. Please refer the screenshot and revert for any further clarifications. [cid:f63a56d9-56bc-4496-a46e-8f2ec22a8254] Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ , Hi Pradeepa C T, We have checked, employee grade is not mapped in the leave configuration form. Please refer to the screenshot and revert for any further clarifications. Regards, Srujana.M |
2,139 | Dear Team, Kindly check employee attachment option not show in mobile application. that issue again repeat. | 12,229 | 5 | 4 | Closed | Sandeep Jangid | Corrected from the backend -pda_menu_access | Product | Data Correction | null | null | null | null | 2021-04-19T13:25:49+05:30 | 2021-04-21T08:38:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12066, Hi Sandeep Jangid, Team, We will check with our internal team on the mobile attachment issue and revert you on the same please provide the same. Abirami K, Hi Sandeep Jangid, Please check the mobile application whether the employee can able to view the attachment or not and revert in case of any clarification. Abirami K |
2,140 | Dear Srujana, We have created new grade under HMS, “MS-D1” please map all the tables, all the structure as per grade “MS-D” only, please do the needful at the earliest. Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:imagea7690b.JPG@4114a246.4d9b83ff]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 12,230 | 5 | 1 | Closed | Pradeepa C T | Clarification in leave configuration form. | Product | Clarification | null | Job Data | null | null | 2021-04-19T13:45:54+05:30 | 2021-05-04T14:49:04+05:30 | srujana.m@myadrenalin.com, bulusu.kamesh@himatsingka.com | srujana.m@myadrenalin.com, bulusu.kamesh@himatsingka.com | srujana.m@myadrenalin.com, pradeepa.thyagaraju@himatsingka.com, bulusu.kamesh@himatsingka.com | null | null | Clarification | Hi Pradeepa C T, If you are creating any new grade or designation or department. Please follow the below step, 1. Kindly navigate to the "Manage Position " form select the respective position and map the grade in the organization structure. 2. Navigate to Manage Role player form select the respective role and map the grade. If an employee has all the rights atomically grade will add. 3. navigate to the Leave configuration form select the respective leave types and do the mapping. But in the leave configuration form based on gades or OU's we will separate the leave types. Hence we need to map, please do the mapping accordingly. While doing the above step, if you are facing any issues kindly share the error screenshot for further anlysis. Regards, Srujana.M |
2,141 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, The attached Normalization file 20-21 was shared with your team for uploading in the system. However, it seems that the data is not uploaded as the "last year promotion date" & "last year rating" are not correctly reflecting in the Normalization sheet of this year that I am downloading now. Attaching "Norm HR" excel sheet as a sample for your reference. Please resolve the above on priority. Do call in case of any issues. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,231 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Customized upload available. Guided to use the same. | Customization | Clarification | null | Normalization | null | null | 2021-04-19T14:29:11+05:30 | 2021-05-04T15:49:21+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Amolika, As explained & guided over the remote session, you can use the upload template "PMS Rating Upload 2338" to upload the information to be populated/exported during the normalization process. After doing the upload, the value was reflecting fine. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,142 | Dear Madam, below employees are not seen in the employee confirmation TAB and employee confirmation 638 TAB please do the needful 106006 Md Rauf 105753 Mahesh Regards, Sowmya | 12,232 | 5 | 3 | Closed | Sowmya | Employees confirmation has been done future dates | Product | Clarification | null | Confirmation Management | null | null | 2021-04-19T14:29:49+05:30 | 2021-05-04T15:49:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12224, Hi Sowmya, We have checked the below-reported employee confirmation process has been approved for future dates. EMP_STAFFID CONF_Date 105753 2021-04-25 00:00:00.000 106006 2021-05-01 00:00:00.000 Hence employees are not reflecting in the confirmation 638 form. Please check mand revert for any further clarifications. Regards, Srujana.M |
2,143 | Employee code P1009 Date : 19th Apr 2021 - 28th Apr-2021 | 12,233 | 5 | 4 | Closed | Surendra Kumar | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-19T14:44:19+05:30 | 2021-04-22T14:20:37+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Forget to attached file., Hi Surendra Kumar, We will check the reported query on leave cancellation and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, Post Analysis, we have verified in the Monthly Attendance Calendar and the Leaves have been reverted and also credited to the PL leave balance. Attached the screenshot for your reference. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,144 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We want to deactivate Chennai DC & TNagar locations in the system. Kindly let us know where can we capture the effective from date. As in the location master we do not have field to capture effective date of deactivation. Also, kindly let us know if there is checklist for location deactivation. [cid:image002.jpg@01D6ED8D.D3B8E5D0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D6ED8C.190F0F30] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,234 | 5 | 1 | Closed | Shweta Ghule Shankarrao | location deactivation clarification
delete_role_mapping | Product | Configuration | null | Organization Structure | null | null | 2021-04-19T15:06:18+05:30 | 2021-05-04T16:49:13+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | null | null | null | Clarification | Hi Shweta Ghule Shankarrao, We have checked your location and found around 7 locations in Chennai. You can make the locations inactive directly. There is no effective from date for deactivation. The deactivated date and the id from which the location is deactivated will be stored in backend. Also, you should make sure that there are no employees tagged to this location or mapped with this location as their location. If there are employees with chennai locations, change their locations and then deactivate failing which will lead to problem in reports, forms , role mapping etc. Please reach us at 7358276857 for any clarification. This activity can be done from front end at your end. Thanks, Sumithra., Hi, Thanks. Based on trail mail, I have deactivated the locations. You may close the ticket. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73535.E28AE050] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumithra, Sorry, please do not close the ticket. I tried deactivating Pune location however; getting validation as below. This location is mapped to inactive employee. Kindly suggest. [cid:image001.jpg@01D73536.829CA8D0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image003.png@01D73536.7D011CD0] , Hi Shweta Ghule Shankarrao, As guided over the phone call, after making the 'DELETE_ROLE_MAPPING' as N, the location is deactivated. Hence, as per your confirmation we are changing the status as resolved. We will not close the ticket until confirmation is provided from your end, the ticket is tagged with pending status previously. Thanks, Sumithra., Hi, You can close the ticket. Issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D7353A.FE9C4B30] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, You can close the ticket. Issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D7353A.FE9C4B30] |
2,145 | Hi, One employee goal score should reflect 2.4 but it is showing 2.14. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,235 | 5 | 1 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Performance Management | null | null | 2021-04-19T15:09:59+05:30 | 2021-05-04T17:49:33+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | Clarification | Hi Gyanamayee, We could find that the L2 score is showing correctly in the "All Score" report. We will connect in some time to understand the exact report which you are referring to and guide you accordingly, Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , As per his excel, it should be 2.4 but in our system it is showing 2.14 Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As confirmed by you over the call, the reported concern does not exist as the rating & score calculation is reflecting properly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,146 | Hi, Remove matrix manager of below employees. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Monday, April 19, 2021 2:43 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: FW: Imp - Annual Appraisal From: Astrid Lobo Sent: 19 April 2021 11:19 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Cc: 'hiteshkumar.mehar@godrejagrovet.com' <hiteshkumar.mehar@godrejagrovet.com<mailto:hiteshkumar.mehar@godrejagrovet.com>> Subject: Imp - Annual Appraisal Dear Gyan, There is no matrix for these employees remove that from system Employee Id Employee Name Manager 900056 K Chandra Shekhar V Suresh(900246) 900574 Akshara Raikwar Harsh Thakur(900281) 900071 Narendra Kumar Bamaliya Ekta 900240 Keshav Gupta Vipin Sing 900432 Prohlad Mondal V Suresh(900246) Regards, Astrid Lobo - Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,236 | 5 | 2 | Closed | Gyanamayee Swain | Service request | Product | Service Request | null | Performance Management | null | null | 2021-04-19T15:36:40+05:30 | 2021-05-04T19:49:51+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Service Request | Hi Gyanamayee, We will connect around 6 PM and do the requested cleanup of Matrix managers. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , It will be late as annual review is going to complete tomorrow. Immediately arrenge someone if you are not free. I have so many which need to be completed immediately. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As requested, we have removed the matrix manager of all 5 employees. And, except for the below 2 employees, brought back the submitted forms to the saved stage again in the Employee screen. Employees can now submit for approval. 900574 - Not submitted yet. 900240 - Already approved at both levels by his manager. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,147 | Dear Madam, Attached list of employees are not seen my spark login to raise Employee confirmations please do the needful. Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly "IndusInd Financial Inclusion Limited") Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. | 12,237 | 5 | 1 | Closed | Sowmya | Clarification in confirmation dates | Product | Clarification | null | Confirmation Management | null | null | 2021-04-19T15:51:31+05:30 | 2021-05-04T17:49:34+05:30 | null | null | null | null | null | Clarification | Hi Sowmya, As discussed over the call, the below-attached employees' confirmation dates have been updated future dates. Please refer to the attached excel file and revert or any further clarifications. Regards, Srujana.M |
2,148 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, For Employee Creation -> All employee creations going for approval to "Talent Head" should go to emp id - 891023 - Obaidur Rehman Khan. Pls. confirm once the workflow is configured. Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D73534.A26860C0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,238 | 5 | 1 | Closed | Sonali | workflow added | Product | Service Request | null | Workflow | null | null | 2021-04-19T15:56:38+05:30 | 2021-05-05T19:49:21+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | ask.adrenalin@myadrenalin.com | vijayakumar.k@myadrenalin.com | null | null | Change Request | Hi Sonali, As per request, We will change the employee creation workflow and confirm once the activity completed from our end Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have added a new level in employee creation workflow from our end Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Hi Vijay, The below employee creations were done today. Obaidur has only receive one employee creation of Hareram Rajnayaran Yadhav for approval. He didn’t receive the remaining three employee creations for approval. Can you pls. check why? [cid:image001.png@01D73602.5DC2A1F0] Regards, Sonali , Hi Vijay, Can you move BALASUBRAMANIAN C, Manish Kumar & Priyanka Bhansali to EMPCREATION approver queue. Pls. confirm once done. Regards, Sonali , Hi Sonali, As discussed over the call, We have moved transaction level 1 from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Hi Vijay, I don’t see Priyanka Bhansali is moved to EMPCREATION. Can you move this too? Regards, Sonali , Hi Sonali, The below-Reported employee created on 19 Apr 2021, But New workflow created 19 Apr 2021 at 21:00 pm,So only future record only is possible to move level 1 Thanks and Regards Vijayakumar k, Hi Vijay, Can you also set up email notifications as below: When EMPCREATION approves the employee creation -> Emp_Crea_Noti_Appr email notification should go to RECFAC & TALENTHEAD Regards, Sonali , Hi Sonali, As per request, We have added the notification in the employee creation workflow from our end Kindly check your end and share feedback, Thanks and Regards Vijayakumar k |
2,149 | Hi, Unable to upload the Weekly off. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:image28fe9e.JPG@a3f5ab86.439f0970]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 12,239 | 5 | 1 | Closed | Pradeepa C T | Clarification in Shift roster upload | Product | Clarification | null | Confirmation Management | null | null | 2021-04-19T16:06:19+05:30 | 2021-05-04T18:51:43+05:30 | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | annappa.manjappa@himatsingka.com | null | null | Clarification | Hi Pradeepa C T, We have corrected the below validation, please do the upload and revert for any further clarifications. Regards, Srujana.M |
2,150 | Hello team, Emp.Id:1861 matrix manager has to be changed to Emp.ID:1911 and the self-appraisal form has to be sent to Emp.Id:1911 Thanks, Varun | 12,240 | 5 | 4 | Closed | Sai Varun Ranga | Changed the data | Product | Data Correction | null | Employee Movement | null | null | 2021-04-19T16:06:34+05:30 | 2021-04-20T11:49:44+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11928, Hi Sai Varun Ranga, Based on your request we have checked and found that the matrix manager is 1911 for the mentioned employee. We have changed the forms pending with 1911. Please check and confirm the same. Regards, Niraikalai R |
2,151 | Hi, There is a box that reflects above authorized signatory name. Regards Aishwarya | 12,241 | 5 | 3 | Closed | Aishwarya KV | null | null | null | null | null | null | null | 2021-04-19T16:29:00+05:30 | 2021-04-19T17:57:30+05:30 | null | null | null | null | null | null | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets |
2,152 | Dear Madam, EM ID: 102198, 103372,103740 employee confirmations is seen pending at EM ID 63 Sampath but. in spark login they are not seen please do the needful Madam. Regards, Sowmya | 12,242 | 5 | 3 | Closed | Sowmya | Clarification in forms pending for approval. | Product | Clarification | null | Confirmation Management | null | null | 2021-04-19T16:40:22+05:30 | 2021-04-24T13:58:44+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employees confirmation form is pending with the below approvals. Please check and revert for any further clarifications. RAISEDFOR RAISEDON ACTOR 102198 2021-04-06 22:17:07.000 98738 103372 2021-04-06 22:16:51.000 98738 103740 2021-04-03 09:50:01.000 63 Regards, Srujana.M, Only 103740 issue is not resolved madam. [cid:image003.png@01D7354D.56D6A360] Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly “IndusInd Financial Inclusion Limited”) Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai – 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 , Hi Sowmya, We have checked while approving confirmation details transaction move to fail. Now we have reprocessed the same. Please check and revert for any further clarifications. Regards, SrujanaM |
2,153 | Hi, Need to reverse form to manager level. Name: D. Elayaraja. EDP No: 333942. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,243 | 5 | 2 | Closed | Gyanamayee Swain | Service request | Product | Service Request | null | Performance Management | null | null | 2021-04-19T16:46:47+05:30 | 2021-05-04T19:49:52+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Service Request | Hi Gyanamayee Swain, We can reverse the form to Employee level only, all saved info will be available as it is. The employee has to submit the form again and it will go for approval as per the current workflow. We will connect around 6 PM today and do the requested cleanup. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee Swain, As requested, we have now reversed the form to the employee at the saved stage. The employee can now submit the form again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,154 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Please roll back below employee appraisal forms to L1 que. Employee ID Employee Name Date Of Joining / Re-Employed Grade Designation Permitted Location State OU Name Department Aye2800 Vikas Kumar 12 Feb 2019 Grade 5 Senior Officer Dhampur Uttar Pradesh Branch Operations Audit & Vigilance AYE4644 Govind 02 Dec 2019 Grade 5 Officer Karampura Delhi Branch Operations Audit & Vigilance Aye2528 Nithin D 22 Nov 2018 Grade 5 Officer RO-Bangalore Karnataka Centralized Operations Credit Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,244 | 5 | 1 | Closed | Palak sodhi | Data Corrections. | Product | Data Correction | null | Performance Appraisal | null | null | 2021-04-19T16:47:03+05:30 | 2021-05-06T15:48:31+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, vivek.raj@ayefin.com | iswarya.s@myadrenalin.com, vivek.raj@ayefin.com | null | null | Service Request | Hi Palak sodhi, We will check the feasibility whether we can rollback the Transactions to employee appraisal forms to L1 queue. We will check the transactions and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, Post Analysis, we have verified the transactions for the below three employees - Aye2800 , AYE4644 , Aye2528 which could not be rollback as they will affect multiple tables and they may affect in the future reports. Also the Appraisal main module tables are updated as approved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Waiting for your response. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, Tried to reach you over call, but not answered we have updated the Appraisal Forms to SAVED Status for all the below three employees - Aye2800 , AYE4644 , Aye2528. (Attached the screenshot for your reference). But the Transactions cannot be reversed as there are multiple insert for multiple PMS module tables. Kindly ask the Employees to submit again as it is pending with the Employee to submit. Once the employee submits the Appraisal form it will be pending in the Approvers queue for Approval. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,155 | For the case of empoyee STM10813, we are unable to do the exit formalities as the trasaction is reflecting as pending whereas the form is not pending woth anyone (Manager/HR).Kindly check and update. | 12,245 | 5 | 3 | Closed | Raksha Dayma | NIL | Product | Clarification | null | Separation Management | null | null | 2021-04-19T16:48:55+05:30 | 2021-04-22T12:21:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12188, Hi Raksha Dayma, During analysis, we observed that employees resignation has been approved. Level 1 has been approved by 11231 and approved on 2021-04-12 16:55:48.310. Level 2 has been approved by STM01 and approved on 2021-04-14 12:35:51.420 Kindly check the same and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
2,156 | Dear Dhivya, Goal setting is approved, yet appraisal form cannot be accessed ECN : 55374 Note : DOJ and DOC is satisfying . Also executed query shared by you. Exec NEWPMS_NEWEMP_LIST_AES_USAGE '55374' But no records found. Please assist here. Regards, Chaitali | 12,246 | 5 | 2 | Closed | Rinoy Sebastin | review unique id mismatch | Customization | Data Correction | null | Goal Management | null | null | 2021-04-19T16:59:23+05:30 | 2021-05-05T12:49:04+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10225, Hi Rinoy Sebastin, From the below description, we understood that the DOJ and DOC dates are getting satisfied with the current calendar, however the Goal setting is not initiated for the shared employee. We need to verify the other parameters also in the Review Group Definition also. We will share the connectivity with you and help you on resolving the same. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, The Self Appraisal of the employee 55374 got opened. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
2,157 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Kindly reactivate the employees in attached list Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager - Human Resources [cid:04_c39202b1-4557-4a36-a62c-ff5f806c11b0.png]<http://www.transmaldivian.com/> Velana International Airport | P.O. Box 2023 | Maldives [cid:mob_be966c18-4af1-4076-b299-99acc29a6869.png] +9607785748 | [cid:tele_a2a4fa6b-0ade-4401-ac1d-66bc48048856.png] +9603305188 | [cid:fax_acd870e5-a8b4-4fd0-9b2a-67314bc6ab5b.png] +9603318055 www.<http://www.transmaldivian.com/>transmaldivian<http://www.transmaldivian.com/>.<http://www.transmaldivian.com/>com<http://www.transmaldivian.com/> [cid:facebook_a3a9f2b3-101d-47f2-80de-1ad6e1519054.png]<https://www.facebook.com/transmaldivianairways> [cid:instagram_d5945e73-947a-4515-b5dc-7cf61bbd5d7e.png] <http://instagram.com/transmaldivian> [cid:linkedin_7198727b-653d-4170-9663-6f4f5f2379e1.png] <https://www.linkedin.com/company/trans-maldivian-airways-pvt-ltd-> [cid:twitter_a2a5e466-585d-4f2d-b886-2502db5887e9.png] <https://twitter.com/Transmaldivian> [cid:youtube_a0f7278f-a3d4-4261-83bd-9388a7f5caf3.png] <https://www.youtube.com/user/MaldivesTMA> <https://www.worldtravelawards.com/award-indian-oceans-leading-seaplane-operator-2017>[cid:worlds-leading-seaplane-operator-2018-winner-shield-256_700ce625-c70b-44be-a246-09ce0a705bcb.png][cid:worlds-leading-seaplane-operator-2019-winner-shield-256_0c2306ff-5c07-4342-9db2-3293811d4fc5.png][cid:Gold_100_stamp-06_3d6a9a61-1f02-4a35-8874-66e2c950a626.png]<http://www.worldtravelgroup.com/> An ISO 9001:2015, 14001:2015, 22301:2012 and ISO 45001:2018 Certified Company [cid:save_d01dc92f-fa93-4ea2-a39d-ece9ef102ba1.png] Please consider the environment before printing This e-mail contains information which is confidential and/or legally privileged. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this e-mail is strictly prohibited. If you have received this e-mail in error, please destroy it and notify us by reply e-mail or by telephone. Internet E-mail messages may be subject to delays, non-delivery and unauthorized alterations and we shall not be responsible for the consequence(s) in such event(s). All reasonable precautions have been taken to ensure no viruses are present in this E-mail. We cannot accept responsibility for loss or damage arising from the use of this E-mail or attachments and recommend that you subject these to your virus checking procedures prior to use. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,247 | 5 | 1 | Closed | Nuwan Dissanayake | Data correction | Product | Data Correction | null | Employee Information | null | null | 2021-04-19T17:04:15+05:30 | 2021-05-05T18:49:35+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com | iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Service Request | Dear Nuwan, Sure, please provide us few minutes, we will do the reactivation for the shared list of employees and update you at the earliest. Thanks and Regards, Dhivya . V, Hi Nuwan Dissanayake, Good Evening. As per the request, we have reactivated the employees in attached list. Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,158 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, There is error in employee details report and resignation ireport. 891023 ^ OBAIDUR REHMAN KHAN has access to download these reports. When he is downloading these reports he gets details of only 815 employees, whereas when I download from HOPAYFAC1, I get details of all active and inactive cases which is 1209 count. Could you please check and resolve the issue with 891023 id? For reference attached "employee details report" downloaded from HOPAYFAC1 (employee details report) and 891023 (EMP dump-Obaid). Regards Harsha From: Khan, Obaidur <obaidur.khan@bicworld.com> Sent: 19 April 2021 15:36 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com> Cc: Jaykalyani, Harsha (Service_Provider) <HarshaJ.Service_Provider@bicworld.com> Subject: Error with Employee Dump data Hi Sonali, Need one help. While downloading the employee dump I am only getting 815 employee data whereas Harsha report have 1209 employee count, similarly with resignation report. Also last week Shiza asked to assign one level approval to me for CTC check before it goes to Shiza, kindly help with the same. Regards Obaid Khan. From: Jaykalyani, Harsha (Service_Provider) <HarshaJ.Service_Provider@bicworld.com<mailto:e_Provider@bicworld.com>> Sent: Monday, April 19, 2021 11:09 AM To: Khan, Obaidur obaidur.khan@bicworld.com<mailto:obaidur.khan@bicworld.com> Subject: Employee Details and resignation ireport Hi, PFA Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D7350C.6F3BD1F0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,248 | 5 | 1 | Closed | Sonali | provided the clarification | Product | Clarification | null | Employee Information | null | null | 2021-04-19T17:16:45+05:30 | 2021-05-05T10:49:21+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com | ask.adrenalin@myadrenalin.com | srujana.m@myadrenalin.com | null | null | Clarification | Hi Sonali, As per request, We will check this scenario and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As per request, Now your end check all employee details visible in this employee id 891023 Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
2,159 | Dear Jay, There seems to be an issue with this employee's confirmation process as it shows it is pending for approval. However, we have checked but it is not pending with any of its workflow approval. Could you please check and revert on the same. Regards, Nainesh From: Pramod Ramakant Nagvekar <pramodn@efl.global> Sent: 19 April 2021 17:09 To: Nainesh G Shah <naineshg@efl.global> Subject: Appraisal Confirmation Dear Sir, Please find below. [cid:image001.png@01D7353E.4100E0A0] [cid:image002.png@01D7353E.4100E0A0] [cid:image005.png@01D7353E.9CD88900] Thanks & Regards, [cid:image003.png@01D7353E.4100E0A0] Pramod Nagvekar Sr. Executive - Customs Brokerage ________________________________ Expo Freight Private Limited 51,5th Floor, Kalpataru Square Kondivita Lane Next to Hotel Vits Off Andheri Kurla Road Andheri East Mumbai-400059,INDIA T +91 22 6140 4747 | M +91 70215 92479 | F + 91 22 6140 4700 W www.expofreight.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.expofreight.com%2F&data=02%7C01%7Cpramodn%40expofreight.com%7C1d0091c7469a42008bcf08d7b3a71e23%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637175403041113835&sdata=ama6Iq0IdClKHx1C9TpWYteJ7ibphAZcVbjDZVM2UlY%3D&reserved=0> [cid:image004.jpg@01D7353E.4100E0A0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,249 | 5 | 1 | Closed | Nainesh | Clarification Provided | Product | Clarification | null | Confirmation Management | null | null | 2021-04-19T17:21:26+05:30 | 2021-05-06T10:47:51+05:30 | null | null | null | null | null | Clarification | Hi Nainesh, Post analysis we understood that the mentioned employee has already been confirmed in the system and it was approved by Emp ID : 01472 on 20th APR 2021. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Would like to confirm the receipt of the confirmation process. However, the issue highlighted by us was dated 19th Apr & the confirmation was process on 20th April 2021. Can you please check and let us know, who was last approval and when was the same approved. Also, the employee/admin was not able to see where it was pending. Regards, Nainesh , Hi Nainesh, As discussed please let us know in case of the reported issue in forms pending for approval occurs in future. So that we will analyze the share the caause for the same. Regards, Jayakrishnan. N Product Support, This is closed for the time being as it does address the issue. However, shall let you know once we come across any similar issue. Regards, Nainesh |
2,160 | empcode 16168 Confirmation Due date is 2020-11-07 00:00:00.000 but this month user wants confirmation entry with effect from 2020-05-07 00:00:00.000. Grade not updated properly .need to update grade back-end correction. | 12,250 | 5 | 3 | Closed | N N Ramesh | change subsequent record is No | Customization | Data Correction | null | Confirmation Management | null | null | 2021-04-19T17:37:30+05:30 | 2021-04-20T13:57:48+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, As per the reported query, we understood that you want to change the Confirmation date and Grade from back end. We will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/237532293 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, As discussed over the phone, after 07 May 2020, there are 2 more transactions has done earlier and subsequent change record is chosen as No due to which the grade has been changed. Now we have corrected the grade from back end. The same has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,161 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Pls see employee id unable to login in mobile Regards Sonali From: sonali srivastava <sri.sonali@gmail.com> Sent: 19 April 2021 17:29 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Photo from sonali srivastava This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,251 | 5 | 1 | Closed | Sonali Srivastava | Removed the block in the mobile app | Product | Data Correction | null | null | null | null | 2021-04-19T17:52:51+05:30 | 2021-05-05T11:48:22+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sonali Srivastava, We will remove the lock for the reported employee and revert back. Abirami K, Hi Sonali Srivastava, Have removed the block for the reported employee, Please check and revert back. Abirami K |
2,162 | Hi Wasim, Again this month we had an issue with auto leave debit scheduler where the auto adjustment has happened for the current month. Every 2nd month we are having the issue. Can we have a permanent solution to this issue every month we are being told that this is fixed but again when we run the scheduler there is a issue. @Venkateswaran C<mailto:Venkateswaran.C@myadrenalin.com> @gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> Please look into the same. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73540.8B8187E0] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ | 12,252 | 5 | 3 | Closed | Rishi Ranka | Updated SP_Leave_credit and Atte_wo_holiday from other client. | Product | Data Correction | Leave Management | Scheduler | null | null | 2021-04-19T17:53:24+05:30 | 2021-08-03T17:47:45+05:30 | gowtham.n@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com, wasim.khan@myadrenalin.com | gowtham.n@myadrenalin.com, venkateswaran.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com, wasim.khan@myadrenalin.com | sarfraaz.siddiqui@groupm.com | null | null | Software Problem | Hi Rishi Ranka, With reference to our discussion, please be informed, we have now updated the code for 'Auto Leave Debit on Monthly basis', and as informed for future execution there is no need to change the dates in Attedndance Configuration, scheduler will pick up the number of days in the Month automatically, we have now done the reversal as well and Leave Balance has been updated, request you to please run the scheduler and confirm us. Regards Wasim, Hi Wasim, Is this permanently fixed ? or we will again have issues next month ? Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7355F.A9FCA0F0] , Dear Rishi, This is occurring only in GroupM environment, probably due to lots of changes & testing earlier between 2 different schedulers. It is fixed permanently now. However, we would request you to please inform us before running the scheduler next month. We will connect and verify if it is debiting for previous month as expected, and post our confirmation you can execute the scheduler. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001] , Hi Gowtham, The question is not that where it is happening it is impacting lot of our work and disturbing the entire system. This was customized and still we are facing issues every alternate month. Since this has been launched this is the 5th time we have done the clean up because something or the other was incorrect after the scheduler was run. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73571.39B5EEC0] , Dear Rishi, It is very important where(environment) it is happening as well. We understand that it is impacting the end users as well as your work, which is why we are giving immediate attention to it. Apologies for the inconvenience caused due to this. And the problem is exactly as I highlighted in this trial mail, still the confusion is there between customization & Product. This is the cause of the repetition of issue every month. Please be informed, this feature of leave debit for Previous month is now part of the standard product Auto leave debit scheduler and is not customized. As informed, we will monitor this for next 2 months before execution to ensure smooth execution of the same. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001] , Hi Gowtham, Yesterday Wasim had completed the activity but still in the front end in Attendance calendar of employees it is reflecting as Leaves for the month of April’2021. Can you look into the same. One Sample EMP Code COR2636 ^ Geetika Chadha Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D735E3.CFC8F160] , Hi Rishi Ranka, Request you to please check the data now in Attendance calendar of the employee mentioned below as the scheduler has been executed successfully. Regards Wasim, Hi Gowtham, We plan to run the auto debit scheduler tomorrow we need someone to be available for an hour in case of any issues. Let us know who would be available so that we can connect with him / her when we run the scheduler. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Wasim, As discussed, will connect tomorrow at 4.30pm. Regards, Sarfraaz Ahmed Siddiqui , Hi Rishi Ranka, With reference to our discussion,Auto Leave Debit has been executed successfully,and Leave has been debited for past Month. Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Wasim, We plan to run the auto debit scheduler today @ 7.30pm we need you to be available in case of any issues. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, Please raise a separate ticket for the mentioned query as the ticket was originally raised for last month scheduler execution,we will provide assistance for the same Best Regards, Wasim Khan Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: wasim.khan@myadrenalin.com | Ph: 044-30247474 |
2,163 | Hi, Pls note we have given effective date from and to date for matrix manager Pushpender(55235) of Yogesh Kumar(62860) but in "Role Based Employee Dump Matrix_611" inactive matrix manager Pushpender(55235) reflecting. Kindly review and suggest to fix the issue on priority. | 12,253 | 5 | 3 | Closed | Vasudev Tyagi | The Report which you have showcased is an ireporter. It fetches the effective to date from "PIMS_MATRIX_REPORTING_MANAGER" table. Whereas system functions based on the effective from and effective to dates from "ERM_EMPLOYEE_MASTER"
The effective to date is provided as blank hence the the matrix manager is reflecting in the report. A new effective to date has been updated for the back dated transaction. The system will not update the effective to date for the back dated transaction.
| Product | Data Correction | null | Employee Movement | null | null | 2021-04-19T18:03:50+05:30 | 2021-05-15T14:48:39+05:30 | alexander.c@myadrenalin.com | alexander.c@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, there are two employee for such scenario, kindly look into and let me know on priority. Employee_ID FullName Matrix Manager Name Matrix Manager Code 62860 Yogesh Kumar Pushpinder Singh 55235 63022 Vivek Goswami Rajesh Vinayak Ganorkar 70030 , Hi Vasudev Tyagi, We will check on the reported issue and update you. Regards, Veerapandian R, pls let me know, it is urgent., Hi, pls let me know why it is taking too much time to fix this?, Hi Vasudev Tyagi, As we checked, The effective to date is provided as blank hence the the matrix manager is reflecting in the report. And also we have analyzed that new transaction has been updated by providing back dated "effective from" and "effective to" .Henceforth we request you to provide the effective from and effective to date as future date inorder to avoid this issue. Please check from your end and let us know. Regards, Veerapandian R, Hi Veera, As discussed, pls find below screen shot for your reference where effective to date is also captured in the system. Kindly review and fix this issue. [cid:image001.jpg@01D73DBC.7AE171A0] [cid:image002.jpg@01D73DBC.7AE171A0] Thanks & Regards, Vasudev Tyagi | Manager - Human Resource Religare Finvest Limited | 1st Floor, Tower A, Prius Global, Plot No. A-3, A-4, A-5, Sector - 125, Noida, Uttar Pradesh - 201301 Ph. 0120-635-5027 , Hi Vasudev Tyagi, As discussed over the call we have removed the the employees ('62860','63022') matrix Managers. Please check from your end and let us know. Regards, Veerapandian R, Hi Vasudev Tyagi, The Report which you have showcased is an ireporter. It fetches the effective to date from "PIMS_MATRIX_REPORTING_MANAGER" table. Whereas system functions based on the effective from and effective to dates from "ERM_EMPLOYEE_MASTER" The effective to date is provided as blank hence the the matrix manager is reflecting in the report. A new effective to date has been updated for the back dated transaction. The system will not update the effective to date for the back dated transaction. As discussed over the call we have removed the the employees ('62860','63022') matrix Managers. Please check from your end and let us know. Regards, Veerapandian R |
2,164 | Dear Dhivya, 1 more case, employee is unable to complete goal setting ECN: 12661 Please check and assist. Regards, Chaitali | 12,254 | 5 | 3 | Closed | Rinoy Sebastin | parameters not mapped in review group definition | Customization | Configuration | null | Goal Management | null | null | 2021-04-19T18:55:13+05:30 | 2021-05-05T12:49:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12246, Hi Rinoy Sebastin, Please let us know if the Goal setting is not being initiated (or) the user is getting an alert message during submission of Goal setting. However in the meanwhile, we will connect the Indusind team over zoom session and resolve the same. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, The OU of the employee highlighted below is not tagged in the Review group definition. Please map the same and initiate through the usage query. Please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
2,165 | Dear Dhivya, As discussed, kindly check the disconnect here, employee is unable to add multiple milestone in Service Delivery. Also 2 goals need to be deleted. 1)Goal Name - Test 2) Build a stronger and more proactive..... Confirm, once done. ECN : 41384 Regards, Chaitali | 12,255 | 5 | 3 | Closed | Rinoy Sebastin | cleaned up goals based on requisition | Customization | Data Correction | null | Goal Management | null | null | 2021-04-19T19:20:10+05:30 | 2021-05-05T11:48:23+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12246, Hi Rinoy Sebastin, Please provide us few minutes, we will share the connectivity and do the required clean up for the shared employee and update you. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, As requested, we have done the required clean up, please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
2,166 | Birthday mailers going to role players & functional managers, but only with CC, no "TO" information. | 12,256 | 5 | 2 | Closed | Rashmi Deshpande | a new configuration(GREETING_ROLENAME) is introduced in which role names can be set for whom the greeting mailers(Birthday/Wedding/Career) to be sent in CC along with the employee.
The config had few role names by default, due to which the mailers were triggered to role players & functional managers. | Product | Configuration | null | Personal Data | null | null | 2021-04-19T20:00:53+05:30 | 2021-04-20T12:19:47+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Software Problem | created_by: 2043020884409 time: 2021-04-19 14:30:53 UTC, Hi Rashmi, As informed over the call, in the latest version, a new configuration(GREETING_ROLENAME) is introduced in which role names can be set for whom the greeting mailers(Birthday/Wedding/Career) to be sent in CC along with the employee. The config had few role names by default, due to which the mailers were triggered to role players & functional managers. We have now removed the value from config(GREETING_ROLENAME) to ensure mailers will not be sent hereafter. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok. |
2,167 | Hi, Srinidhi K - W01016 and Jeyanthan C - W01047 are uploading documents to complete Education details where it says updated successfully but yet the form shows as pending on onboarding page and the uploaded document disappears. Please look into it. Thanks. | 12,257 | 5 | 3 | Closed | Esha Patil Padwal | patch deployed | Product | Patch Deployment | null | Application Access Management | null | null | 2021-04-19T20:02:00+05:30 | 2021-05-18T23:53:52+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11636, Hi Esha Patil Padwal, As reported query says, transaction of on-boarding shows the alert message hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi, Please resolve this as soon as possible., Hi Esha Patil Padwal, Regret for the delay. Issue has been simulated and patches are being tested at our end. Kindly allow us time till 2 to 3 days so that we will deploy the patches at your live environment. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, Deployed the patches at the live environment. Kindly check the on-boarding attachment on the employees login and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
2,168 | Please refer trail mail. Such type of notification has been flown to Vishal. Could this be because of patches update or might have flown from UAT server? Can you please check this? From: HRMS No Reply <noreplypeopleconnect@houseofanitadongre.com> Sent: 18 April 2021 13:58 To: Vishal Parab <Vishal.Parab@houseofanitadongre.com> Subject: Query has been Escalated Importance: High This is to notify you about the Escalation of a Query. Please find the details below : Raised By : 7137 Raised For : 7137 Raised On : 2019-Feb-06 12:06 Query : MY CONTANCT NO IS NOT LINKED WITH MY PF UAN NO DO THE NEEDFULL MOBILE NO -9899157726 Category : Provident Fund (PF) Sub Category : PF Query Escalated From : | 12,258 | 5 | 3 | Closed | Rashmi Deshpande | Product bug
ADL_2009_21742 | Product | Patch Deployment | null | Help Desk | null | null | 2021-04-19T20:02:06+05:30 | 2021-06-09T15:49:07+05:30 | null | null | null | null | null | Software Problem | created_by: 2043020884409 time: 2021-04-19 14:32:06 UTC, Hi Rashmi, As informed over the call, the query escalation mailers triggered to Vishal are inactive employee queries. This is identified as a bug in the standard product, we will deploy the fix once the same is certified & released. Request you to please ignore these mailers until then. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, We have deployed the patch today in LIVE and now the helpdesk queries of inactive employees are not being sent to role players. We have checked on the same via mail viewer. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Issue has not yet resolved. We are still getting escalation mails for queries raised in the year 2020 everyday for below mentioned active employee. Pankaj Mordia_1549 Please check and resolve., Hi Rashmi, Please join below zoom link, https://us02web.zoom.us/j/83316208999?pwd=UnVDYkJEZ2c0T212M1ZWS0ZlVFdEUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As informed, this was a data issue for the reported active employee for a query raised in 2020. We have corrected the same, and as confirmed from your end the reminder mail has not triggered now. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,169 | Hello team, As Pratibha S. Moolya is back from her leave. Request you to kindly give access to her for the new CSP Portal. Details : Name : Pratibha S. Moolya Email ID : pratibha.moolya@eclinicalworks.com Department : Employee Relations Let me know if any other information is required. | 12,259 | 5 | 3 | Closed | Subhasri Samantray | Login for fresh desk | Product | Clarification | null | Security | null | null | 2021-04-19T20:22:11+05:30 | 2021-05-03T11:00:29+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhasri, Request you to please provide below information as well. Designation: Mobile number: Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Subhasri, We have created a login for the user "Pratibha S Moolya" as requested with the given information. The user would have received the account activation email. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,170 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Dhivya We have noticed that there is a mismatch in the last working date QCR_110 report vs Adrenalin live. Not sure how may of the case is like this. [image: image.png] [image: image.png] -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,260 | 5 | 1 | Closed | Balaji Damodaran | Clarification Provided | Product | Clarification | null | Separation Management | null | null | 2021-04-19T20:40:22+05:30 | 2021-05-07T21:52:40+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com | balaji.damodaran@intellectdesign.com | null | null | Clarification | Dear Balaji, Please provide us some time, we will analyse the concern and verify if similar discrepancy cases with date mismatch cases exists and update you. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Hi Balaji Damodaran, Post analysis we understood that scheduer may not executed properly while extracting the report and hence it is showing wrong value. We have checked now in the report and LWD is showing correctly in QCR 110 and the record resignation form. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,171 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay For the below mentioned associate self appraisal form goals are reflecting multiple time. Request you to clean up and confirm. A1W Santhanam Rajasekar Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,261 | 5 | 1 | Closed | Balaji Damodaran | Duplicate Goal cleanup | Product | Data Correction | null | Performance Management | null | null | 2021-04-19T20:56:20+05:30 | 2021-05-05T14:48:20+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Balaji Damodaran, As discussed we have done the duplicate goal cleanup for the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,172 | Dear Jay, Further to our conversation, could you please close the confirmation process of following employee and move them from probationary to confirmed employment type. Emp Id Employee Name DOC 01488 Dharmaseelan G 10/03/2021 01530 Sharanya Modi 07/03/2021 Also, please ensure that the auto-mailer for confirmation process are stopped as well. Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,262 | 5 | 1 | Closed | Nainesh | Confirmation update from backend | Product | Service Request | null | Confirmation Management | null | null | 2021-04-20T00:18:19+05:30 | 2021-05-05T20:49:35+05:30 | null | null | null | null | null | Service Request | Hi Nainesh, As per the request we have updated the below mentioned employees confirmation status from the backend and also auto mailer has been removed for the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks, However, have noticed that the date of confirmation has been mentioned as 20th Apr instead of the dates mentioned. Appreciate if you could make the necessary correction & confirmation. Regards, Nainesh , Hi Nainesh, The same has been corrected. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, This is sorted & closed Jay Regards, Nainesh |
2,173 | Hi Rumana, Im not able to cancel attendance for 6th and 7th for the Banti Sharma(0255). Request you to check and confirm. Regards, Ganga | 12,263 | 5 | 3 | Closed | Gangamma Kekada | leaves not raised | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-20T01:40:08+05:30 | 2021-05-05T09:49:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gangamma Kekada, For the reported query, kindly navigate to Leave Configuration form, choose the respective Leave Type. Under common tab, check the Allow leave cancellation period days. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada, Please find the attachment for your reference. There is no leave raised for 06th and 07th in the Last 4 months in system for the reported employee. Kindly refer the transactions and share the exact date with month and leave type. It will be easy for us to trace the data. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,174 | Hi Team, Please help Clear Old Emp. Records Best Regards Mitrapal R B | 12,264 | 5 | 2 | Closed | Mitrapal R B | final closure has been explained | Product | Clarification | null | Separation Management | null | null | 2021-04-20T09:36:44+05:30 | 2021-05-04T14:00:35+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, Please provide us sometimes, we will schedule the session for the reported query and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mitrapal R B, Please join the below session link. https://fastsupport.gotoassist.com/869842120 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mitrapal R B, We have taken the session and guided you for doing the Final Closure in system. If the activity clearance status is nor completed, then kindly inform the respective approver to navigate to Activity Owner Approval and make it as Completed. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,175 | Need to understand how the calculation on adrenalin works and the scores on excel do not match. Regards, Astrid From: Allappa Darur Sent: 19 April 2021 08:04 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com> Subject: Score not matching 655 Madam Excel and Adrenlin scores are not matching for Dr. Vinod Name: Dr. Vinod Choudhari Reporting To : Dr. Allapa Darur Function: Breeding Hatchery Employee Code: 000855 Location: West Designation DGM FY 2020-21 Goals Sr. No. Parameters Target Background Weight NS MOD SUC SUP OS Rating Achievement Score Comments GOALS 1 2 3 4 5 1 Contribution 12.81 Cost Reduction drive 20% 10.89 11.53 12.81 14.09 14.73 5 17.2 1 2 Saleable Hatchability of 68 wk (GTFL eggs) 83.50% GTFL Live Target 20% 82.90% 83.20% 83.50% 83.85% 84.10% 5 84.14 1 3 Hen Housed Hatching Eggs 165.5 GTFL Live Target 20% 159.5 160.5 165.5 168.5 172.5 2 162.02 0.4 4 CFCR 1.68 Cost Reduction drive 10% 1.71 1.695 1.68 1.665 1.65 4 1.67 0.4 5 Projects (ERP), Humidity & Temp. Monitoring in Hatchery 5 Month Efficiency Improvement Drive 10% 7 Month 6 Month 5 Month 4 Month 3 Month 3 5.00 0.3 6 Talent 3 yrs Efficiency Improvement Drive 20% 4 Years 3.5 Years 3 yrs 2 Years 1 Years 4 3.00 0.8 Total 100% 3.9 Total Score 23 | 12,265 | 5 | 3 | Closed | Gyanamayee Swain | Rating in manual excel & system are different. | Customization | Clarification | null | Performance Management | null | null | 2021-04-20T09:45:58+05:30 | 2021-05-05T09:49:41+05:30 | null | null | null | null | null | Clarification | created_by: 2043020884409 time: 2021-04-20 04:15:58 UTC, Hi Gyanamayee, As discussed with Astrid, there is a mismatch in Rating in the manual excel sheet and system. The manager has filled a different rating in the system for a particular goal. You can use “Goals Summary Report” to refer to the ratings given by the Manager. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,176 | Need to change reporting to below staff; Employee code - CCS00322 Change Reporting & Functional to - CCS00003 Do this on urgent basis. | 12,266 | 5 | 4 | Closed | Nithya K | Changes done | Product | Data Correction | null | Employee Movement | null | null | 2021-04-20T10:03:21+05:30 | 2021-05-05T12:49:09+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Nithya K, Based on your request we have checked and changed the Reporting Manager and Functional Manager for the mentioned employee. Please check and confirm., As mentioned above, reporting ad functional should the same (CCS00003). But functional manager is wrongly mapped to CCS00017. Please change it., Hi Nithya K, As discussed over the call, We have checked and changed the Functional Manager. Please check and confirm. |
2,177 | Dear team, The workflow tracker of 28308 shows that the goal setting is pending with 24070 but the forms pending pending for approval of 24070 says "no records to display". Please check and revert | 12,267 | 5 | 4 | Closed | Mahesh R | moved the form to save status | Customization | Data Correction | null | Performance Management | null | null | 2021-04-20T10:11:58+05:30 | 2021-04-30T10:58:59+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, During the check, we found that the reported employee record is not reflecting in the approver queue. We are waiting for the server access. Once we get the access, we will check and provide the solution to you., For the below ecode as well forms pending for approval says no records to display 06886. We checked the workflow tracker of 16118., Hi Raveena Ramakrishnan, The reported goal setting not reflecting in the queue is a product issue. At the time of submission, two entries inserted in the backend, and one of the record was rejected by the approver. So, we have cleared the duplicate entry from our end and move the record to saved status. Request you to ask the employee to save and submit the Goal setting form. We have explained this case to Mr.Saravanan over the call. |
2,178 | Hi..As discussed,March payroll has been closed,Tax calculation has been completed & DB server & application server back up has been taken. Please do the needful. | 12,268 | 5 | 4 | Closed | Lishma Soni | We have deployed the FY patch | Product | Patch Deployment | null | Tax | null | null | 2021-04-20T10:30:58+05:30 | 2021-05-05T13:38:37+05:30 | null | null | null | null | null | Software Enhancement | user_agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lishma Soni, Please join on the below given session link https://fastsupport.gotoassist.com/365804908 Regards, Veerapandian R, Hi Lishma Soni, Please join on the below given session link https://fastsupport.gotoassist.com/637053383 Regards, Veerapandian R, Hi Lishma Soni, We have deployed the FY patch in your live environment. Please check from your end and let us know. Regards, Veerapandian R |
2,179 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mamalai, As discussed regarding the issue of Employee ID 0170, now it is not being possible for him to apply leave on 27th March 2021 as we have already updated the leave of Fin. Year 2021-22. So, you have asked to add a .5 day leave in this year leave balance for that specific employee. I have tried to do the same but not getting the option in Leave configuration set up. Pls guide once how I will do it or if possible do it internally from back end. Thanks & Regards TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:422a2751-f29f-4b64-89a7-7fb0c0f737cc] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,269 | 5 | 1 | Closed | Tanuj Mukherjee | guided on leave configuration | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-20T10:37:13+05:30 | 2021-05-05T13:49:27+05:30 | mamalaivasan.s@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | ask.adrenalin@myadrenalin.com | null | null | Clarification | Hi Tanuj Mukherjee, We will initiate the call to discuss the above-reported request for better clarity. Abirami K, Hi Tanuj Mukherjee, We are trying to call you but unable to get connected to your line so, please update us when can we connect on the same to discuss the above concern. Abirami K, Hi Tanuj Mukherjee, As discussed over the call, Priyadarshini from my team guided you on the leave query and it got resolved. Thanks & Regards, Abirami K, Completed. Thanks & Regards TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:eaca9aad-4099-486e-9df5-b67dae57b370] ________________________________ , Resolved |
2,180 | Hi Team, The Auto report triggered from Application are received as blank, This issue is face since April 17, 2021. Also I am not able to view the CSV reports triggered in mail viewer. Attaching the Blank report received for your reference. Thanks, Ansu Singh | 12,270 | 5 | 2 | Closed | Ansu Singh | core_mail_disclaimer sp missing | Customization | Patch Deployment | null | Customization Reports | null | null | 2021-04-20T10:50:56+05:30 | 2021-05-06T14:49:12+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that auto generated report showing blank. We have taken the connection will check and update the status. Thanks & Regards, Greeshma, Hi Ansu Singh, During the session, we have checked and found that scheduler got failed due to that mail was not triggered. In, scheduler log and recovery error showing like core_mail_disclaimer sp missing. We have deployed the SP in server. Now scheduler working fine and the same has been confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma |
2,181 | Dear Vijay, Please reset Tanesh Trivedi's Adrenalin Password and share it with him, have marked him in CC. Regards, Amlesh From: Trivedi, Tanesh <tanesh.trivedi@bicworld.com> Sent: Monday, April 19, 2021 10:46 AM To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com> Subject: Re : Reset Adrenalin Password Hi Amlesh ji, Please reset of my Adrenalin Password ID : 805040 Best Regards, [cid:image001.png@01D735D3.3D694640] Tanesh Trivedi Manager -Supply & Deliver Finance, Helping BIC create opportunities Email: tanesh.trivedi@bicworld.com<mailto:tanesh.trivedi@bicworld.com> Mobile : +91 7574800220 Address: Survey No.36,37,39,42, Karambele, Gujarat - 396170 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D735D3.3D694640]<https://www.bicworld.com/en> [cid:image003.png@01D735D3.3D694640] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D735D3.3D694640] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D735D3.3D694640] <https://www.instagram.com/bic_group/> [cid:image006.png@01D735D3.3D694640] <https://twitter.com/BicGroup?lang=en> | 12,271 | 5 | 1 | Closed | Sonali | Password changed | Product | Data Correction | null | Employee Information | null | null | 2021-04-20T10:52:28+05:30 | 2021-05-05T11:48:24+05:30 | ask.adrenalin@myadrenalin.com, tanesh.trivedi@bicworld.com | ask.adrenalin@myadrenalin.com, tanesh.trivedi@bicworld.com | tanesh.trivedi@bicworld.com | null | null | Change Request | Hi Sonali, As Per request, We have reset the password from our end, Kindly check your end and share feedback. Pwd: adnet1 Thanks and Regards Vijayakumar k, Hi Team, Thank you, password has been reset, you may close this ticket. [cid:image001.png@01D73A83.0ADF92B0] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D73A83.0ADF92B0]<https://www.bicworld.com/en> [cid:image003.png@01D73A83.0ADF92B0] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D73A83.0ADF92B0] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D73A83.0ADF92B0] <https://www.instagram.com/bic_group/> [cid:image006.png@01D73A83.0ADF92B0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. |
2,182 | Dear Team, Please check employee is not showing in employee movement tab. I have also done the role mapping but still not accessible. | 12,272 | 5 | 3 | Closed | Harish Bhosale | Clarification. | Product | Clarification | null | Employee Movement | null | null | 2021-04-20T10:57:22+05:30 | 2021-05-05T11:48:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harish, As checked, below employee is in Market Research & price intelligence OU and for this OU you are not mapped as Role Player hence you are unable to access this employee in Employee Movement Form. Screenshot appended for reference. Please check and revert for further clarification. Regards, Judhistira.M , It’s done. thanks Thanks & Regards, Harish Bhosale Human Resources |
2,183 | please arrange to generate Annexure 2 for the financial year 2020-21. | 12,273 | 5 | 4 | Closed | Kalyani | etds patch deployed | Product | Patch Deployment | null | Tax Reports | null | null | 2021-04-20T11:03:57+05:30 | 2021-05-21T14:49:11+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Kalyani, Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Ok sure!. Requesting you to arrange for the same within this weekend. Regards kalyani , Hi Kalyani, Our internal team is working on the Annexure 2 Report changes. So once the patch has been released we will deploy the same and generate the reports in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Kalyani, Please join the below session link. https://fastsupport.gotoassist.com/778215368 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Can we join the link now, please do the needful. Regards kalyani , Hi Kalyani, The patch has not yet released in system. However, requesting you to please follow the below steps to generate the Annexure 2 Report. Once the patch is released we will deploy the same in your environment. Please find below the eTDS process steps for your reference. 1. Set ETDS_START_DATE & ETDS_END_DATE as '01 APR 2020' and '31 MAR 2021' in "Payroll global parameter". 2. Master details like Company name, TAN, PAN, Address, etc in "Payroll: Etds / Deductor Information" as a one-time activity. 3. Check all the employee's PAN are valid in "eTDS / Validate Employee PAN". In this form, we can validate the pattern alone. 4. Enter three months challan in "Payroll: Etds / Challan Entry" 5. Need to spool the tax, month by month in "Payroll: Etds / Tax Data Spool- Data Spool- Retrieve" a) If you want to change any employee's tax you can do the same in the "Tax Data Spool" form by selecting employees. b) You can add employees by using the "Add New Employee" tab. 6. Challan has entered separately and tax has been spooled separately. We have to map tax entries against challan in Payroll: Etds / Challan Mapping. Note: Once we mapped challans we should not do "tax data spool". This will unmap the "Mapped entries" 7. Form 24Q text file will be created in "Payroll: Etds / eTDS Process". Note: Generated text file has to be validated using "File Validation Utility" (https://www.tin-nsdl.com/) For Q1, Q2, Q3, The process is the same but for Q4 you have to do additional steps, Follow the below steps After step 6, step 7: Navigate to "Form16 Template Creation" and do the generate step 8: Navigate to "Form12BA Template Creation" and choose any record and do the submit Step 9: Navigate to "Annexure2 Data Spool" and spool the data Step 10: Navigate to "Annexure2-Report" to check the data Step 11: Form 24Q text file will be created in "eTDS Process" Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Kalyani, The patch has been released for Annexure 2 Report. Requesting you to please join the below session link. https://fastsupport.gotoassist.com/130576980 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Kalyani, We have taken the session and deployed the patched for annexure 2 reports in system. We request you to please follow the steps which we have given in the earlier update to generate the annexure 2 reports in system. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,184 | Hi We found that for the below mentioned employee the Annual Gross Income is comparatively less even though his gross is higher so that the Tax deduction under Old Regime & New Regime shows like there is no dues for the whole financial year. Meeran - 12219 Gross - Rs.1,58,334 / per month Please let me know the reason | 12,274 | 5 | 3 | Closed | Josephine G | Provided the clarification. | Product | Clarification | null | Tax | null | null | 2021-04-20T11:18:54+05:30 | 2021-05-11T14:50:22+05:30 | josephine.g@orangeretailfinance.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, The reported employee's joining date was 03-Feb-2021, and so the total gross will be for 2 months and the same is reflecting in March TCS. Please check now and confirm the same. Let us know if you have any concerns or contact us at 7010435177 for more clarification. Regards, Amudhan K, Hi Amuthan, As we discussed if its for current Financial Year how come HRMS can calculate for previous one??? Please check for the rest of the employees too if they were joined the organization recently, Hi Josephine G, As discussed we have provided the clarification regarding the income tax configuration. Please do the pay process for one employee so that the gross will reflect in the income tax configuration form. Let us know if you have any concerns. Regards, Amudhan K, Hi We have runned the pay process for April' 2021. Employees are trying to opt their new/old regime but there is no submit button instead of that only reset button is visible. Please check and let us know the reason. As confirmed by Mr.Amuthan only post confirming the process for the Month of April' 21 we can't do any further changes in Old/ New Regimes opted by employees. But before confirming the process employees couldn't opt for nothing. Pl do the needful ASAP since we have to close the payroll process by tomorrow. PFB screenshot , Hi Josephine G, We have checked and resolved the reported issue. Please check now and confirm the same. Let us know if you have any concerns. Regards, Amudhan K, Thank u issue resolved |
2,185 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please reverse self appraisal of employee 100038 whose appraisal is already approved by both L1 & L2. Please bring back his appraisal form to the Saved stage. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,275 | 5 | 2 | Closed | Amolika Ajinkya Uplekar | Service requet | Customization | Service Request | null | Performance Management | null | null | 2021-04-20T11:33:52+05:30 | 2021-05-05T11:48:26+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Amolika, As requested, we have done the cleanup for employee 100038 and the Self-appraisal 2338 form is now in saved mode. Employee can now submit the form again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,186 | Dear Team, After downloading LOPR report Month showing wrong dates not reflecting as per payroll cycle. Example- 15-Feb 21 date is showing in March payroll cycle. Please resolve this on urgent basis.. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> | 12,277 | 5 | 3 | Closed | Nilesh Jaiswal | Changed the Cycle date | Customization | Configuration | null | Payroll Management | null | null | 2021-04-20T12:00:23+05:30 | 2021-05-05T13:49:28+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com | null | null | Clarification | Hi Nilesh Jaiswal, With reference to our discussion, we have now changed the LOPR Cycle as 16-15 of every month, please re run LOPR and check the dates pulled in the report. Regards Wasim, Issue resolved Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> |
2,187 | While goal setting becomes approved it should be moved to annual appraisal directly. | 12,278 | 5 | 3 | Closed | Surendra Kumar | Annual Appraisal | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-20T12:06:59+05:30 | 2021-04-22T14:20:23+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, As discussed over call, We will deploy the patches that are shared by the customization team and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As per the request, we have stopped Mid Year Review and updated the Annual Appraisal start date as per the below date given. Please check and update. Activity Timelines (To be completed on or before) Self-Appraisal – S April 25, 2021 Review by - S+1 May 05, 2021 Review by - S+2 May 15, 2021 Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Kindly check for P2644; still not working. [cid:image004.png@01D73610.7E08C6C0] [cid:image001.png@01D73610.6E19CC00] ----------------------- Thanks & Regards, Surendra Kumar Central Support Mgr.-Enterprise Technology(Ops) 6th Floor, Antriksh Bhawan, 22-Kasturba Gandhi Marg, New Delhi - 110001 Phone: +91 11-23445308 Mob : +91 7290061339 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0> [Email Signature] [cid:image002.jpg@01D2B226.91194720] , Hi Surendra Kumar, As discussed over call, please check now for all the employees. Attached the screenshot for your reference. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,188 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We have to provide HRMS portal access to Auditor for Audit. We have to provide them access to all modules except for PMS module. This should be view access only. Kindly suggest how can we proceed ahead. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D735DF.8A9504C0] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,279 | 5 | 2 | Closed | Shweta Ghule Shankarrao | Clarification | Product | Clarification | null | Setup HRMS | null | null | 2021-04-20T12:22:20+05:30 | 2021-05-20T13:53:37+05:30 | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com | null | null | null | Clarification | Hi Shweta, You can follow the below steps, please reach me on mobile for any clarifications while following the same. Create a new group with a name as "Auditing Purpose" or any other name as per your requirement to identify easily. This can be done via "User Group Master", and while creating, map the modules from the list except for Performance Alignment(PMS). Map the users to this group via "User Group Mapping". And give required form access to this new group via "Module Administration", select only the 1st check box for all forms if only view access is to be given. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, I will try below steps in UAT first and then deploy in live. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D735E2.5B6C6370] , Hi Shweta, Awaiting your feedback on this ticket. Please let us know if any assistance is required. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,189 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi team, I am looking full support today. Pls call for pending issues. Get Outlook for Android<https://aka.ms/AAb9ysg> [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,280 | 5 | 2 | Closed | Gyanamayee Swain | Clarification | Product | Clarification | null | Employee Information | null | null | 2021-04-20T12:30:24+05:30 | 2021-05-05T12:49:11+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Service Request | Hi Gyanamayee, As discussed, we will connect with Rohit(Providing access to Servers) for any queries raised for back-end support. We will raise separate tickets for each query and track individually. For any front-end activities, request you to guide the HR operations team via the front end. We can also guide them for the same if required. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,190 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We have to round off PL & PPL value to nearest whole number hence, we are doing adjustments using leave balance upload template. However; getting error as "Since Negative Balance is not Allowed. BAD Value must be less than Employee Leave Type Balance while trying to insert" these two employees have balance still getting this validation. PFA herewith upload template for your reference. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D735E1.9A08CA20] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,281 | 5 | 1 | Closed | Shweta Ghule Shankarrao | decimal point is not allowed to be adjusted ,hence corrected from backend for 22809. | Customization | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-20T12:39:41+05:30 | 2021-05-14T14:49:21+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | null | null | null | Service Request | Dear Shwetha, As discussed, please call me back once you are free. We will discuss on this leave balance adjustment error. Thanks, Sumithra Ramasamy, Hi Shweta Ghule Shankarrao, We have discussed on this and the balance adjustment for 22931 should be done for PL instead of PPL. The same has been done. As informed over the call, we have rectified the balance of 22809 as per your request. Please check and call me back for any assistance or clarification. Thanks, Sumithra., Hi Sumithra, Issue has been resolved for EE 22931 however, for EE 22809 now leave balance is reflecting as 0.28 instead of 0. Earlier balance was 0.14 . I guess instead of debiting you have credited the 0.14 hence, total is 0.14+0.14= 0.28. Kindly check. [cid:image003.jpg@01D73778.471BB3C0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image002.png@01D73778.4386A620] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumithra, Issue has been resolved for EE 22931 however, for EE 22809 now leave balance is reflecting as 0.28 instead of 0. Earlier balance was 0.14 . I guess instead of debiting you have credited the 0.14 hence, total is 0.14+0.14= 0.28. Kindly check. [cid:image003.jpg@01D73778.471BB3C0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image002.png@01D73778.4386A620] , Hi Sumithra, Kindly update on below ticket. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73A8C.CE1DC950] , Hi Shweta Ghule Shankarrao, The balance of the employee is updated from our end as per your request. Now, you can check the report and confirm. Thanks, Sumithra., [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumithra, Now issue has occurred for EE 22931, his carryover balance is reflecting as -0.25. Issue for EE 22809 has been resolved. [cid:image002.jpg@01D73B8B.770A5DE0] [cid:image003.jpg@01D73B8B.770A5DE0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73B8A.E6D98660] , Hi Sumithra, Now issue has occurred for EE 22931, his carryover balance is reflecting as -0.25. Issue for EE 22809 has been resolved. [cid:image002.jpg@01D73B8B.770A5DE0] [cid:image003.jpg@01D73B8B.770A5DE0] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73B8A.E6D98660] , Hi Shweta, Tried to reach you to update you on this, you were on another call. Please find below the update. The round-off adjustment was showing in "Carried over" because while doing the adjustment, the "Balance as on date" was given as 31-Mar-2021. And, since there is only this debit available for the previous period, it was showing "-0.25" in Carried Over. Now we have changed the date to 20th Apr 2021, on the date which the adjustment was done. Hence, it will not show in this year's "Debit" column. It has been resolved. Please check and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73D0C.1254D3D0] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73D0C.1254D3D0] |
2,191 | Dear Gowtham, Request your support to kindly remove the below names when sharing any data/ report. Please support with the Annual Review status report, need one now, 3 pm and 5 pm. EDP Username 707546 Suhas Ravindra Advant 900203 Sachin Nanda 900331 Kuldeep Pandurang Mulik 900437 Jayant Jagtap GM1010 Dhruba Banerjee 900416 Sumathi R 900480 Manoj Thakur 900492 Monika Singh 900592 Astrid Lobo 900308 Prashant Vatkar 711363 Neeyati Shah 900666 Suresh Borate | 12,282 | 5 | 2 | Closed | Gyanamayee Swain | Generating reports and sending to GTFL HR Team as Gyanamayee is not available. | Product | Service Request | null | Performance Appraisal | null | null | 2021-04-20T13:43:47+05:30 | 2021-05-05T16:48:08+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-04-20 08:13:47 UTC, Hi Gyanamayee, Please find attached the reports as requested. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Thank you! Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Hi Gyanamayee, Please find attached reports sent to Astrid as requested, by 4 PM. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,192 | Dear Team, Pl check & fix below mentioned issues. Thanks, Rgds, Madan From: Rohit Talware Sent: 20 April 2021 13:49 To: Madan mohan; Admin Executive Cc: Accounts Support1; Prasad Patankar Subject: Error- Claims update Hi Madan/Sachin, Facing error in claims update option from last two hour. Cache/browsing history also cleared. Can you please look into this.Will delay in claims processing [cid:image001.png@01D735EB.DEF20A70] Regards, Rohit Talware Mob : 91520 79041 [signature_gif_202_goregaon] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** | 12,283 | 5 | 1 | Closed | Madan Mohan | suspect infra issues | Product | Data Correction | null | Claims and Reimbursments | null | null | 2021-04-20T13:51:28+05:30 | 2021-05-11T09:48:05+05:30 | sivakumar.m@myadrenalin.com, deepa.nair@npci.org.in, sumithra.r@myadrenalin.com, gopalakrishnan.s@myadrenalin.com, shweta.ghule@npci.org.in, admin.executive@npci.org.in, raju.chavan@npci.org.in, rajendra.gour@npci.org.in, abhishek.upadhyay@npci.org.in | sivakumar.m@myadrenalin.com, deepa.nair@npci.org.in, sumithra.r@myadrenalin.com, gopalakrishnan.s@myadrenalin.com, shweta.ghule@npci.org.in, admin.executive@npci.org.in, raju.chavan@npci.org.in, rajendra.gour@npci.org.in, abhishek.upadhyay@npci.org.in | gopalakrishnan.s@myadrenalin.com, deepa.nair@npci.org.in, shweta.ghule@npci.org.in, admin.executive@npci.org.in | null | null | Clarification | Hi Madan Mohan, We will get this checked and will update you on this. Thanks, Sumithra., Dear Siva/Sumithra, We are facing issues in accessing HRMS portal forms. Many of our employee had share the same view of accessing multiple forms. Pl check & fix this issues asap. Thanks, Rgds, Madan , Hi Sumithra, Pl address below issue in search access. [cid:image001.jpg@01D73618.93830030] Rgds, Madan , ++ looping Abhishek sir. , Hi Madan Mohan, As we have discussed earlier, We suspect that this could be infra related problem at your end. It is confirmed from your end that the forms are working fine and claims has been actioned. You can reach me at 7358276857 if you are facing such issues. Thanks, Sumithra |
2,193 | empcode 16150 confirmation entry done but employee status not updated. i have checked query select * from [dbo].[WFS_EMP_TRANS_QUEUE_DTL_T] where FORM_CODE ='EMP_CONFIRM_2135' and MPT_REPORTEE_ID =16150 data available for empcode 16150. need to clear queue data. | 12,284 | 5 | 4 | Closed | N N Ramesh | older transaction queue removed | Customization | Data Correction | null | Confirmation Management | null | null | 2021-04-20T13:54:43+05:30 | 2021-05-06T17:49:38+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/607224211 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, As discussed over the phone, the queue transaction is the older data. Hence we have removed the same. Post that, you are able to do the confirmation process in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, confirmation entry done for 15769,15925,16150,16157. failed transaction recieved and deleted.data available in WFS_EMP_TRANS_QUEUE_DTL_T_2135 table for 15769. And confirmation extension entry and pre confirmation entry done for 16150 .For extension entry we are getting history effective date is today date april 2021 20.confirmation due date was updated for april 20 2021 record .please find excels. it will help full to you., Hi N N Ramesh, We will connect tomorrow for the reported query and work on the same. And then we will update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We have taken the session and verified that, the for 15729, the transaction has double submitted. Hence we have removed the transaction. For other employees, the effective date has been chosen as current date so it is updated in the system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, yesterday we had discussion regarding probation confirmation entry .please find attachments. entry created for today date in history table with out change effect date., Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/492497197 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, Please be informed the reported query has been raised for removing the queue transaction. For Effective date updation, requesting you to raise it as a new ticket. Because the RCA will get vary for each queries and also we need to track the same. Thanks for understanding Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,194 | Dear team, Please change the confirmation date of the below mentioned employees. Ecode : 32615,32771 Confirmation date : 01 Apr 2021 | 12,285 | 5 | 3 | Closed | Mahesh R | confirmation date change | Product | Data Correction | null | Performance Management | null | null | 2021-04-20T14:01:37+05:30 | 2021-04-30T10:58:42+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12267, Hi Raveena Ramakrishnan, As per your request, we have changed the confirmation date for the reported employee. We request you to check and confirm the same from your end. |
2,195 | Dear Team Employee C Venkatesu C185482 his attendance regularization raised on 7 April 2021 and approved still showing as red. Please check and resolve. | 12,286 | 5 | 2 | Closed | Venkatesh | raised a AR with shift hours to satisfy for the calendar | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-20T14:39:38+05:30 | 2021-05-07T12:49:51+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11850, Hi Venkatesh, We will have a connection and check on the below query. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, As per session, AR has been raised and approved. Now the attendance for the date 01 -Apr-2021 is showing AR and absent has been removed. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
2,196 | Dear team, Unable to initiate employee movement for the employee 33144, internal system error is displayed. please check. | 12,287 | 5 | 3 | Closed | Mahesh R | removed the incorrect contract end date from backend | Product | Data Correction | null | Employee Information | null | null | 2021-04-20T14:55:10+05:30 | 2021-04-30T10:58:26+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12285, Hi Raveena Ramakrishnan, We will check the data and provide the solution to you., Hi Raveena Ramakrishnan, As discussed, For the reported employee the contract date was given as 29-Jan-2021 which is before the DOJ. Due to that, the internal system error reflected for the employee. Now we have removed the same from our end. Post changes, the error got removed from the form. Please check and confirm this from your end. |
2,197 | Dear Jayakrishnan, As discussed, we have confirmed the March pay roll. Request you to deploy the FY patch for 2021-22 and let us know. Also do move the Tax proof of last year (20-21) into this year (21-22) Tax declaration. With regard to Tax regime, do transfer the same as per last year. Do arrange to confirm the upload file to do the upload for those employees who are willing to change the tax Regime. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D735DD.6E751390] [cid:image003.jpg@01D735DD.6E751390] From: Jayakrishnan N <Jayakrishnan.N@myadrenalin.com> Sent: 08 April 2021 13:41 To: Nainesh G Shah <naineshg@efl.global>; Roseline Judia G <roselinej@efl.global>; G Sujatha <gsujatha@efl.global> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Dhivya V <Dhivya.V@myadrenalin.com> Subject: FY Changes(2021-2022) - Payroll Dear Team, Greetings from Adrenalin!! We are glad that we are entering the financial year 2021-2022 and it is mandated to make few changes in your existing payroll system. 1. Payroll consolidation patch promotion. 2. New Pay process method - for better optimization and speed up the pay process. 3. Financial year change - Patch deployment to change Financial year dates for ESI Block, Reimbursement etc., Below are prerequisites to complete the above-mentioned activity. 1. March'21 payroll month confirmation (Confirm process). 2. Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Once the above pre-requisites are done, please raise a support ticket in CSP / Fresh desk to proceed further from our end. Regards, Jayakrishnan. N Product Support This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,288 | 5 | 1 | Closed | Roseline Judia | FY PATCH DEPLOYMENT | Product | Patch Deployment | null | Tax | null | null | 2021-04-20T14:55:54+05:30 | 2021-04-24T12:53:19+05:30 | balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global, sivas@efl.global | balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global, sivas@efl.global | balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global, sivas@efl.global | null | null | Service Request | Hi Roseline Judia, Thanks for the confirmation. As discussed we will deploy the FY patches for the current year and update you the status shortly. Regards, Jayakrishnan. N Product Support, Hi Roseline Judia, We have deployed the FY patches and financial year has been changed to 2021-2022. Also we have moved the last year tax proof into current year tax declaration. With regard to tax regime selection of employees who are willing to change their regime kindly navigate to data upload and select the template 'Tax Proof Resubmission' and upload the file with corresponding employees. So that the submit button will enable in 'Income tax configuration' form and then employee can choose the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Thanks and noted, will do check and revert for any clarification. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D73690.F9B0C0E0] [cid:image003.jpg@01D73690.F9B0C0E0] , Dear Jayakrishnan, This is closed. Regards Roseline |
2,198 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Dhivya, Kindly do the needful as follows, 1. Kindly assign the following employee as the separation process owner she should be able to access all the process related to separation module and in the meantime will you be able to give access to "Employees Deactivation Module" ? 12525 - Aishath Rana Ibrahim 2. Kindly assign following employee for Employee Probation Confirmation process and she should be able to access all themodules related to probation confirmation process 12495 - Hashitha Lenawala Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager - Human Resources [cid:04_c39202b1-4557-4a36-a62c-ff5f806c11b0.png]<http://www.transmaldivian.com/> Velana International Airport | P.O. Box 2023 | Maldives [cid:mob_be966c18-4af1-4076-b299-99acc29a6869.png] +9607785748 | [cid:tele_a2a4fa6b-0ade-4401-ac1d-66bc48048856.png] +9603305188 | [cid:fax_acd870e5-a8b4-4fd0-9b2a-67314bc6ab5b.png] +9603318055 www.<http://www.transmaldivian.com/>transmaldivian<http://www.transmaldivian.com/>.<http://www.transmaldivian.com/>com<http://www.transmaldivian.com/> [cid:facebook_a3a9f2b3-101d-47f2-80de-1ad6e1519054.png]<https://www.facebook.com/transmaldivianairways> [cid:instagram_d5945e73-947a-4515-b5dc-7cf61bbd5d7e.png] <http://instagram.com/transmaldivian> [cid:linkedin_7198727b-653d-4170-9663-6f4f5f2379e1.png] <https://www.linkedin.com/company/trans-maldivian-airways-pvt-ltd-> [cid:twitter_a2a5e466-585d-4f2d-b886-2502db5887e9.png] <https://twitter.com/Transmaldivian> [cid:youtube_a0f7278f-a3d4-4261-83bd-9388a7f5caf3.png] <https://www.youtube.com/user/MaldivesTMA> <https://www.worldtravelawards.com/award-indian-oceans-leading-seaplane-operator-2017>[cid:worlds-leading-seaplane-operator-2018-winner-shield-256_700ce625-c70b-44be-a246-09ce0a705bcb.png][cid:worlds-leading-seaplane-operator-2019-winner-shield-256_0c2306ff-5c07-4342-9db2-3293811d4fc5.png][cid:Gold_100_stamp-06_3d6a9a61-1f02-4a35-8874-66e2c950a626.png]<http://www.worldtravelgroup.com/> An ISO 9001:2015, 14001:2015, 22301:2012 and ISO 45001:2018 Certified Company [cid:save_d01dc92f-fa93-4ea2-a39d-ece9ef102ba1.png] Please consider the environment before printing This e-mail contains information which is confidential and/or legally privileged. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this e-mail is strictly prohibited. If you have received this e-mail in error, please destroy it and notify us by reply e-mail or by telephone. Internet E-mail messages may be subject to delays, non-delivery and unauthorized alterations and we shall not be responsible for the consequence(s) in such event(s). All reasonable precautions have been taken to ensure no viruses are present in this E-mail. We cannot accept responsibility for loss or damage arising from the use of this E-mail or attachments and recommend that you subject these to your virus checking procedures prior to use. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,289 | 5 | 1 | Closed | Nuwan Dissanayake | access details shared | Product | Configuration | null | Setup Adrenalin | null | null | 2021-04-20T14:59:44+05:30 | 2021-05-19T19:58:06+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com, aishath.rana@transmaldivian.com, hashitha.lenawala@transmaldivian.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com | balakumaran.v@myadrenalin.com, aishath.rana@transmaldivian.com, hashitha.lenawala@transmaldivian.com | null | null | Clarification | Dear Nuwan, Please provide us sometime, as discussed with you over the call, we will verify the existing configurations and role player settings in the application and share the same with you. Post which we will discuss and add the access for the below mentioned role players. Thanks and Regards, Dhivya . V, Dear Nuwan, The employee 12495 is not tagged to any of the roles currently. Currently the confirmation module is being tagged to "HRFAC, HRComplaince and Conffac & Absent Reminder Reciver". Please let us know to which role among the 4 roles, the employee can be tagged to. In case if add the employee to Conffac then the employee will become an approver for confirmation appraisal form(all the forms where Conffac is approver). Attached the snapshot of the forms and reports for which we will be providing access to the employee. Please verify and confirm us to proceed further. The employee 12525 is not tagged to any of the roles currently. Currently the separation module is being tagged to "Admin, Hr Separation, Hr team, Hrfac, Absent Reminder Reciver" lease let us know to which role among the 4 roles, the employee can be tagged to. Attached the snapshot of the forms and reports for which we will be providing access to the employee. Please verify and confirm us to proceed further. Please let us know in case if any additional information required. Thanks and Regards, Dhivya . V, Dear Team, Employee 12525 should be tagged to all 4 roles. Employee 12495 should be tagged to other except conffac Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager – Human Resources Mobile: +9607785748 , Hi Nuwan Dissanayake, Regret for the delay, we were unable to provide the access rights, since we were not able to login into the application, due to invalid credentials. Request you to please share the same separately to proceed further. Thanks and Regards, Dhivya . V, Dear Nuwan, The role as well as the form access rights has been provided, please verify the access rights from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V |
2,199 | Can you explain about the feature "Medical History" and its process flow in adrenalin. | 12,290 | 5 | 1 | Closed | CHIDAMBARA SELVAN N | requested concern team to reach | Product | Clarification | null | My Information | null | null | 2021-04-20T15:01:55+05:30 | 2021-05-12T12:48:15+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi CHIDAMBARA SELVAN N, From your statement, we can understand that requesting the feature "Medical History" and its process flow in adrenalin. We have informed the concerned team to get in touch with you about the forms to proceed further. You can reach me at 9840101023 for more clarification required., This ticket is not pending with customer it is pending with Adrenalin. Yet to get the response from Adrenalin, Hi CHIDAMBARA SELVAN N, As discussed, we are closing this point and requesting to keep track in email. Regards Raghu.T |
2,200 | A. Ponraj (600252) is getting "queue error" while submitting his mobile claim in ebc requisition. Please clear this error to enable him submit the claim. | 12,291 | 5 | 1 | Closed | KARTHIKEYAN. K | claim struct in Inqueue | Product | Data Correction | null | Claims and Reimbursments | null | null | 2021-04-20T15:04:43+05:30 | 2021-05-01T12:52:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, as per the query ,We have understood that unale to sumit the claim. Please provide us some time we will check the query and update you the status, Hi KARTHIKEYAN. K, As informed over the call , Prevous Claims is struck in Queue .We have verified the and removed . Now there is no error in Claim request screen.requestin employee to check the same and update us in case of clarification. |
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