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2,301 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We request you to share the past employment details. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,392 | 5 | 1 | Closed | Balaji Damodaran | Past employment details report from backend | Product | Service Request | null | Annual Reports | null | null | 2021-04-22T13:10:23+05:30 | 2021-05-07T13:49:02+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Service Request | Hi Balaji Damodaran, As discussed please find the past employment details report extracted from backend for your reference. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,302 | IFSC code to be added in the view for Bank Details report | 12,393 | 5 | 3 | Closed | Varun Kumar S | column is available they need to add in ireporter | Product | Clarification | null | Personal Data | null | null | 2021-04-22T13:26:16+05:30 | 2021-05-07T14:51:26+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We have taken the session with your IT Team. We will add the IFSC Code column and then update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the view, we found that the IFSC Code column is already available. Requesting you to add the same in the iReporter Designer. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,303 | Have started the Pay Process. In show all process screen, it is not started. If we update timings in event scheduler it is getting started. Kindly look into this earliest | 12,394 | 5 | 3 | Closed | N N Ramesh | Timing difference in server | Product | Clarification | null | Pay process | null | null | 2021-04-22T13:43:41+05:30 | 2021-04-22T14:02:07+05:30 | null | null | null | null | null | Clarification | created_by: 2043056738148 time: 2021-04-22 08:13:41 UTC |
2,304 | Error coming: PMS_Training_CAT_Detail_2568 for all users | 12,395 | 5 | 3 | Closed | Surendra Kumar | Patch problem - SP missing | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-04-22T13:45:03+05:30 | 2021-04-22T19:39:29+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that the PMS_Training_CAT_Detail_2568 for all users We will check with the Customization team and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, The issue has been rectified and also attached the screenshot for your reference. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Attachment Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,305 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, We have processed settlement of Mukesh Doshi and noticed that tax for him is not getting deducted in settlement. Could you please check and confirm the issue? Attached settlement report for reference. Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D7377E.034E5070] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,396 | 5 | 1 | Closed | Sonali | tax clarification | Product | Clarification | null | Tax | null | null | 2021-04-22T13:47:30+05:30 | 2021-05-12T18:50:10+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, obaidur.khan@bicworld.com, harshaj.service_provider@bicworld.com | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, obaidur.khan@bicworld.com | srujana.m@myadrenalin.com | balakumaran.v@myadrenalin.com, srujana.m@myadrenalin.com | null | Clarification | Hi Sonali, In the below scenario we have to understand the reported employee settlement time tax not calculated, Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, Hi Team, Any update on this? Regards Harsha J , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, One more such case. Please revert on both the cases ASAP. Regards Harsha J , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Any update on the two cases? Regards Harsha J , ?Dear Harsha, We are analyzing the below reported concern we will update you shortly. Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ , Dear Sir, Please help on this below tax issue from our end Thanks and Regards Vijayakumar k, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, Please get this sorted at earliest. Regards Harsha J , Hi Sonali, We have analyzed the below employee is not eligible for a tax deduction because GRA Exemption is 615838. so no tax for this employee. And I have attached the TCS for your reference. Thanks and Regards Vijayakumar k, Attachment missing , Hi Sonali, For the below query, We have shared an attachment to your mail,Kindy check your end and share feedback, Thanks and Regards Vijayakumar k, Ok Resolved. |
2,306 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, have uploaded 3 spot lights pls check if these are synced on both servers and confirm. -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,397 | 5 | 1 | Closed | Jatinder Kumar Sharma | As we checked, the uploaded spotlight images were synched to both the servers. | Product | Clarification | null | Employee Information | null | null | 2021-04-22T13:59:04+05:30 | 2021-05-08T12:50:05+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As we checked, the uploaded spotlight images were synched to both the servers. Regards, Veerapandian R, Thanks for your mail.I'm on sick leave today. For any queries, please raise it as a CSP ticket in the CSP portal. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. |
2,307 | Over score is incorrect | 12,398 | 5 | 3 | Closed | Surendra Kumar | Patch - PNBHFL_00056 | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-04-22T14:11:05+05:30 | 2021-04-22T19:39:41+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, As discussed over call, we will discuss the below overall rating in detail and the we will discuss internally with the customization team and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As per the request, the issue has been resolved and the overall rating is the (Sum of Goals weighted rating + Sum of Com weighted rating). Please check for all the employees and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,308 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, attached is the list of employees whose confirmation need to be updated as "confirmed" Please update the same from back end and confirm. Also once status is updated as confirmed, please make sure confirmation form should not be initiated in future. confirmation date to be updated as " 22-Apr-21" please call me if you require any clarification. -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,399 | 5 | 3 | Closed | Jatinder Kumar Sharma | confirmation data correction | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-22T14:16:57+05:30 | 2021-05-14T11:48:50+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the confirmation data has been updated for the shared employees through the database. Please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
2,309 | Hi, Getting attached error in “Salary Register Before Settlement Confirmation” screen. Please check and resolve. | 12,400 | 5 | 3 | Closed | Rashmi Deshpande | null | null | null | null | null | null | null | 2021-04-22T14:29:44+05:30 | 2021-04-23T18:14:44+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | null | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, Please find the below URL to join us through the Zoom Connection https://us02web.zoom.us/j/89208713310?pwd=bng2Mmt3bmthNTRpNGF1Slh1UDB1dz09 Password Mk2hvM Regards Prakash, Hi, As confirmed by Vishal, the same has been resolved. |
2,310 | For the below employee in the attendance calendar since the following days are holiday but in HRMS it is captured as leave. April - 6, 13 & 14 And for 13th April 2021 it was captured as Ugadi . Since he belongs to Tamilnadu the holiday's are not properly fetched | 12,401 | 5 | 3 | Closed | Josephine G | Provided the clarification. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-22T14:48:37+05:30 | 2021-05-08T16:49:46+05:30 | josephine.g@orangeretailfinance.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, We request you to share with us the employee code to check further. Let us know if you have any concerns. Regards, Amudhan K, Mani V - 10354, Hi Josephine G, The reported employee belongs to the calendar "Telangana", Please change it to Tamil Nadu. Please refer to the attached screenshot for your reference. Regards, Amudhan K, Hi Josephine G, Forgot to attach the attachment Regards, Amudhan K, Hi Amuthan, I couldn't change/ modify the fields. So please provide the access rights Screenshot attached, Hi Josephine G, The employment details form is just to view the employee details, Please use the Employee Movement form to change the details. Let us know if you have any concerns. Regards, Amudhan K, We had made necessary changes in the employee movement form and updated the effective date as 1st April 2021 but in attendance calendar it still shows absent for April 6,13 & 14. Please check, Hi Josephine G, Have run the scheduler for past days from our end. Let us know if you have any concerns. Regards, Amudhan K, Thank u issue resolved |
2,311 | Abhijeet Madaan (P1698 ) and Ramavtar Saini (P2857) Goal setting is wrongly filled with certain details, and approver also approve the same, Request to you please Reject the same so that they we re-submit the Goal setting in correct details | 12,402 | 5 | 1 | Closed | Pratap Singh | Data correction | Product | Data Correction | null | Goal Management | null | null | 2021-04-22T15:05:44+05:30 | 2021-05-01T14:42:17+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we will make the Goals status as "SAVED" for the below two employees, Abhijeet Madaan (P1698 ) and Ramavtar Saini (P2857) Once updated from our end please check those employees to resubmit the goals in the Application. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have updated the Goals status as "SAVED" for the below two employees, Abhijeet Madaan (P1698 ) and Ramavtar Saini (P2857). Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,312 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] 900273 - Bring to saved stage Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Shripad Gaikwad Sent: Thursday, April 22, 2021 2:46 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com>; Jayant Jagtap <jayant.jagtap@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: RE: PM Template Ok. Please send back his goal sheet. I'll ask him to make necessary changes. Thanks Shripad From: Astrid Lobo Sent: Thursday, April 22, 2021 2:43 PM To: Shripad Gaikwad <shripad.gaikwad@godrejagrovet.com<mailto:shripad.gaikwad@godrejagrovet.com>> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>>; Jayant Jagtap <jayant.jagtap@godrejagrovet.com<mailto:jayant.jagtap@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: RE: PM Template Dear Shripad, His goals score was high and it can be challenged by the employee my suggestion is to open the form and make the necessary change Regards, Astrid From: Shripad Gaikwad Sent: 22 April 2021 02:36 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>>; Jayant Jagtap <jayant.jagtap@godrejagrovet.com<mailto:jayant.jagtap@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: RE: PM Template Dear Astrid, I don't think we need to change it in Adrenalin. Overall Goals score 2020-21 Overall GCF Rating 2020-21 Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Rating 3.15 Meet Expectations Meet Expectations Meet Expectations Meet Expectations Successful Thanks Shripad. From: Astrid Lobo Sent: Thursday, April 22, 2021 2:21 PM To: Shripad Gaikwad <shripad.gaikwad@godrejagrovet.com<mailto:shripad.gaikwad@godrejagrovet.com>> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>>; Jayant Jagtap <jayant.jagtap@godrejagrovet.com<mailto:jayant.jagtap@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: FW: PM Template Dear Shripad, Kindly let us know if the form is to be opened please share below Overall Goals score 2020-21 Overall GCF Rating 2020-21 Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Rating Successful Regards, Astrid From: Shripad Gaikwad Sent: 22 April 2021 01:52 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Cc: Jayant Jagtap <jayant.jagtap@godrejagrovet.com<mailto:jayant.jagtap@godrejagrovet.com>>; Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>> Subject: RE: PM Template Dear Astrid, I had a discussion with Sanjay on his performance. After our discussion, his rating has been changed from Superior to Successful. Attached please find updated sheet. Thanks Shripad From: Astrid Lobo Sent: Thursday, April 22, 2021 12:16 PM To: Shripad Gaikwad <shripad.gaikwad@godrejagrovet.com<mailto:shripad.gaikwad@godrejagrovet.com>> Subject: PM Template ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,403 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Management | null | null | 2021-04-22T15:23:35+05:30 | 2021-05-07T16:49:30+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee, As requested, we have brought back the Annual review form of 712129 - Sanjay Tiwari to saved stage. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,313 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team , Please reset below mail trail employee password in adrenalin. Thank and Regards [cid:image002.jpg@01D7378C.996262F0] Esha GAUR Assistant Manager - Talent Acquisition, BIC Cello India Helping BIC create Change email: esha.gaur@bicworld.com<mailto:esha.gaur@bicworld.com> mobile: +91 6359601101 address: BIC Cello (India) Pvt Ltd Survey No 711/1/2/3/4 , Somnath Road, Dabhel Daman (U.T) 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image003.png@01D7378C.996262F0] <https://www.bicworld.com/en> [cid:image004.png@01D7378C.996262F0] <https://www.linkedin.com/company/bic/> [cid:image005.png@01D7378C.996262F0] <https://www.youtube.com/user/bicbrand> [cid:image006.png@01D7378C.996262F0] <https://www.instagram.com/bic_group/> [cid:image007.png@01D7378C.996262F0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Patil1, Swapnil <swapnil.patil1@bicworld.com> Sent: 22 April 2021 15:25 To: Gaur, Esha <Esha.Gaur@bicworld.com> Subject: Request to reset Adrenalin Password. Dear Esha, As discussed just now, can you please help me to reset my password for adrenalin. Screen shot sharing for your kind support. [cid:image001.jpg@01D7378B.B67A5010] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,404 | 5 | 1 | Closed | Sonali | PWD Reset | Product | Data Correction | null | Personal Data | null | null | 2021-04-22T15:32:00+05:30 | 2021-05-08T09:48:30+05:30 | swapnil.patil1@bicworld.com, ask.adrenalin@myadrenalin.com, vijayan.g@myadrenalin.com | swapnil.patil1@bicworld.com | null | null | null | Clarification | Dear Vijay, Please reset Swapnil Patil's Adrenalin Password. Regards, Amlesh , Hi Sonali, As per request, We have reset the below-reported employee Password from our end, Kindly check your end and share feedback. Reset Pwd: adnet1 Thanks and Regards Vijayakumar k |
2,314 | Dear team, In my login while trying employee transfer upload through data upload the attached error is occuring. Ecode : 33033 | 12,405 | 5 | 1 | Closed | Mahesh R | Template issue | Product | Clarification | null | Setup HRMS | null | null | 2021-04-22T15:58:45+05:30 | 2021-05-18T10:19:45+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, Can you share the details of which template you are trying to upload. How many records are there in the excel sheet. Thanks & Regards, Adrenalin Support 044-3024 7444, Attached upload file, Hi Raveena Ramakrishnan, As discussed download the fresh template and upload the data. Thanks & Regards, Adrenalin Support 044-3024 7444 |
2,315 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, The system generates automated email as below once the final closure is complete in the system. However it is noticed that the “Date of Leaving (Exit Date)” is not appearing in below notification. We would like the same to appear when such an emails are generated automatically in system for the benefit of the Notifier. We request the same is added in all future cases below the “Resignation Letter date” with the heading as “Date of Leaving”. Thanks and regards, Greta +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Hi, Final Closure of Santosh Ghadage Raised on 22-Apr-2021 13:31 has been Approved Details: Emp Id: INM0553 Emp Name: Santosh Ghadage Mail Id: santosh_ghadage@gsenc.com<mailto:santosh_ghadage@gsenc.com> Designation: Principal Engineer Grade: Senior Manager Location: Mumbai Separation Type:RESIGNATION Resignation Reason: Better Job Opportunity Resignation Letter Date:19-Feb-2021 Remarks: Approver Comments: LEVEL NUMBER APPROVER APPROVER COMMENTS 1 Suravi Luthra(INM0650) Approced Regards, HR Team This is an automatically generated email - Please do not reply to it. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,406 | 5 | 2 | Closed | Greta Fernandes | bookmark added in mail content | Product | Configuration | null | Separation | null | null | 2021-04-22T16:19:27+05:30 | 2021-05-07T18:50:41+05:30 | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | ghulam.yazdani@myadrenalin.com | null | Clarification | Please take a look at ticket #12406 raised by Greta Fernandes (greta_fernandes@gsenc.com). Please help with adding the relieving date bookmark. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Greta, As informed, we have added the Actual relieving date bookmark in the Final Closure Approval notification as per your request. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,316 | Hi Rumana, There is one employee Sheela K (Emp ID - 0731) who is present from 1st April 2021 and has regularized her attendance but the Sabbatical leave was applied from back end which needs to be cancelled. Kindly request you to cancel or share the steps in order to cancel this as we are not getting the option to cancel Sabbatical Leaves. Kindly call Nazia on the issue to have this resolved ASAP. regards, Judaea | 12,407 | 5 | 3 | Closed | Judaea Vanbuerle | Leave Cancellation Period (in days) is 65 | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-22T17:08:56+05:30 | 2021-05-26T11:28:44+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, As per the reported query, we understood that you are not able to cancel the leave. We will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Judaea Vanbuerle, When checking the reported query from our end, the employee has raised a leave for 180 days in system as a continuous leave. Hence navigate to Leave Configuration, choose the Leave Type as SBL and in the common tab, change Allow Leave Cancellation Period (in days) as 200. Then navigate to Leave Cancel form and do the Leave Cancel in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, we have tried to do the leave cancellation and changed the leave configuration it to 200. we are unable to cancel the Sabbatical leave from 1st April'21 as it does not reflect under leave cancellation. Regards, Judaea, Hi Judaea Vanbuerle, For the reported query, kindly set the allow leave cancellation period as 220 days. Then only, the system will show the SBL leave for cancellation. To set the allow leave cancellation days, please find the below logic Confguration Value = Days difference between leave raised date - current date. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, we have been able to cancel the leaves , hence closing the ticket. Regards, Judaea |
2,317 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls reverse below forms. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Thursday, April 22, 2021 4:20 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Satish Karlekar <satish.karlekar@godrejagrovet.com> Subject: PM - Open forms Dear Gyan, Open below forms: EDP Name 333867 Samuel Jacob 333877 Ullas R. 705776 Soban Babu G 900476 Kotresh B H 900605 Gowsigan V Regards, Astrid Lobo - Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,408 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-22T17:12:02+05:30 | 2021-05-07T18:50:42+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Service Request | Hi Gyanamayee, Request you to please provide remote access to do the cleanup of employees mentioned by you. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Pls take. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As requested, we have reversed the Annual review form of a list of 5 employees to L0 in saved mode. Employees can now submit again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,318 | Post saving rate becomes disappear in self Appraisal form; kindly check for manager level as well | 12,409 | 5 | 4 | Closed | Surendra Kumar | Issue not simulated | Customization | Clarification | null | Performance Appraisal | null | null | 2021-04-22T17:24:43+05:30 | 2021-04-26T13:21:24+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that Post saving rate becomes disappear in self Appraisal form; kindly check for manager level as well. We will check with the Customization Team on priority and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed over call, the below Post saving rate becomes disappear in self Appraisal form is not getting simulated. It is not getting vanished while testing for one Employee - P2323 to save the self Appraisal form. Please check and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,319 | Hi Team, We have removed access for Bank details form to employees as we are facing issues while processing payroll. But still employees are able to update their bank details. Can you please check and let us know the issues and resolve the same ASAP.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. | 12,410 | 5 | 1 | Closed | Thokala Umamaheswar Rao | Provided the clarification. | Product | Clarification | null | Personal Data | null | null | 2021-04-22T17:59:33+05:30 | 2021-05-03T16:52:32+05:30 | null | null | null | null | null | Clarification | Hi Thokala Umamaheswar Rao, As requested we have checked from our end and found that the bank details form has been disabled for self access. The employee will not have the access to submit the form. The last transaction was raised on 21-Apr-2021 and after that, no records were raised. Please check and confirm the same whether the employees are able to edit the details, If so please share the screenshot with the employee code to check further. Note: The editable option is enabled for the admin option and the admin person can do the changes for self employees. Regards, Amudhan K, Hi Team, Please below request raised by employee and still the issue not yet resolved. Please check and resolve ASAP... [image: image.png] *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Fri, Apr 23, 2021 at 9:56 AM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Thokala Umamaheswar Rao, > > Our Support Rep has indicated that your ticket has been Resolved. > > If you believe that the ticket has not been resolved, please reply to this > email to automatically reopen the ticket. > If there is no response from you, we will assume that the ticket has been > resolved and the ticket will be automatically closed after 48 hours. > > Sincerely, > AdrenalinSupport Team > https://myadrenalincare.freshdesk.com/helpdesk/tickets/12410 > > 12410:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. , hi Amudhan, Thanks for the update.. will check and share with you the screenshot to resolve.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Fri, Apr 23, 2021 at 9:56 AM Amudhan Karthikeyan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Thokala Umamaheswar Rao, > > As requested we have checked from our end and found that the bank details > form has been disabled for self access. The employee will not have the > access to submit the form. > > The last transaction was raised on 21-Apr-2021 and after that, no records > were raised. Please check and confirm the same whether the employees are > able to edit the details, If so please share the screenshot with the > employee code to check further. > > Note: The editable option is enabled for the admin option and the admin > person can do the changes for self employees. > > > > Regards, > Amudhan K > > On Thu, 22 Apr at 5:59 PM , Thokala Umamaheswar Rao < > uma.maheswarrao@randstadusa.com> wrote: > Hi Team, > > We have removed access for Bank details form to employees as we are facing > issues while processing payroll. But still employees are able to update > their bank details. Can you please check and let us know the issues and > resolve the same ASAP.. > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > This email message is for the sole use of the intended recipient(s) and > may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy > all copies of the original message. > > 12410:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. , Hi Thokala Umamaheswar Rao, The reported employee ROS1539 was submitted the bank details on 21-Ap-2021, Please check for future transactions and confirm the same. Regards, Amudhan K |
2,320 | Promotion recommendation not showing for few employees. Below are sample cases. 104817 100233 | 12,411 | 5 | 4 | Closed | Amolika Ajinkya Uplekar | Customization bug during auto-approval at Level 2. Fixed. | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-04-22T17:59:56+05:30 | 2021-05-07T17:50:09+05:30 | null | null | null | null | null | Software Problem | created_by: 2043020884409 time: 2021-04-22 12:29:56 UTC, Hi Amolika, As informed, we have identified the reported concern as a bug in customization. This occurs for the cases where Level 2 is Auto approved as per workflow. We have fixed the bug permanently and also correct 35 impacted cases(employees) due to this issue. Attached the list of employees for your reference. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ticket is resolved. Thank you. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] |
2,321 | Dear Madam, for the EM ID: 102432 : remove wrongly raised clearance activity for 70916 108207 : remove wrongly raised clearance activity for 70916 EM D: 76819 : remove wrongly raised clearance activity for 70916 Regards, Sowmya | 12,412 | 5 | 3 | Closed | Sowmya | Clarification in Activity clearance . | Product | Clarification | null | Separation Management | null | null | 2021-04-22T18:21:32+05:30 | 2021-04-24T13:55:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, As discussed over the call, the below reported employee clearance activities have been approved. Hence we are unable to remove the same. Please check and revert for any further clarifications. Regards, Srujana.M |
2,322 | Clear duplicate entry for the of DEC 2020 paygroup RILEV_EXE | 12,413 | 5 | 3 | Closed | ROOTS IT | Processed data had employee salary Data for december month.once removed data is correcte | Product | Clarification | null | Payslip Reports | null | null | 2021-04-22T18:47:58+05:30 | 2021-05-08T11:49:55+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Kindly join this session https://fastsupport.gotoassist.com/867437217 Kohima Gopi, Hi ROOTS IT, As informed over the call, Employee had proccessed data for dec moth so employee have mutiple rows in Payslip .We Corrected the pAyslip .Kindly check the same and revert us in case of clarification. |
2,323 | getting error like Sum Of CTC Component should be equal to CTC 40692 while trying to insert while uploding ctc . | 12,414 | 5 | 4 | Closed | N N Ramesh | Product Issue | Product | Patch Deployment | null | Salary | null | null | 2021-04-22T18:50:14+05:30 | 2021-05-08T10:48:40+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/853930373 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We have identified the reported query as an issue in the Product. We have deployed the patch in system. And also you have tried to do the data upload and it is verified successfully. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,324 | Dear Madam, below employees has transferred from HEad office to Bahadurghar RO on 3rd Apr 21 it is a business transfer but he is not added with Transfer Leaves. please do the needful. EM ID: 73525 Regards, Sowmya | 12,415 | 5 | 3 | Closed | Sowmya | Transfer leave scheduler has been executed | Product | Clarification | null | Employee Movement | null | null | 2021-04-22T18:50:25+05:30 | 2021-04-24T13:55:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12412, Hi Sowmya, We have run the transfer leave credit scheduler. Now leave balance is reflecting for Request you to check and revert for any further clarifications. Regards, Srujana.m, dear Madam, kindly let us know the date of TL leaves credited |
2,325 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. check 891025 ^ PRIYANKA BHANSALI did not get adrenalin login email after her employee creation was approved. Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D737A8.1ACACA10] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,416 | 5 | 1 | Closed | Sonali | PWD RESET | Product | Data Correction | null | Personal Data | null | null | 2021-04-22T18:52:32+05:30 | 2021-05-08T12:50:06+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | null | vijayakumar.k@myadrenalin.com | null | null | Clarification | Hi Sonali, As per request, The below employee not login in adrenalin, Now You inform the employee to log in to the below password, Pwd: adnet1 Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Vijay, Priyanka did not get her employee on-boarding email from Adrenalin. Could you please check why. Regards, Sonali , Hi Sonali, As discussed over the call, The below employee mail send an error so the mail not getting, Now from our end we have resent the mail send successfully, Kindly check your end and share feedback, Thanks and Regards Vijayakumar k |
2,326 | Dear Dhivya/Team, As discussed, Please check for employees , where goal setting is approved, yet Self Appraisal for is not accessible. ECN : R09680 R09770 R10105 R10170 R10310 Regards, Chaitali | 12,417 | 5 | 3 | Closed | Rinoy Sebastin | hope during upload the team has not provided the review details | Customization | Data Correction | null | Goal Management | null | null | 2021-04-22T19:26:49+05:30 | 2021-05-08T09:48:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, AS discussed over the call, we observed that the review unique id was not tagged to the employees in the table. We have rectified the same, please verify for the shared cases and let us know your feedback. Note: Today, we have shared the connectivity, please join the same and cross verify if the similar scenario exists for other employees and do the corrections if required. Thanks and Regards, Dhivya . V |
2,327 | "Input String was not in a correct format" | 12,418 | 5 | 4 | Closed | Surendra Kumar | Patch deployment IL & PL file from UAT bin folder | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-04-22T19:40:49+05:30 | 2021-04-26T13:27:12+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, We understand that the "Input String was not in a correct format". We will check the issue with our internal customization team and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed over call, the Self Appraisal form is getting submitted without the Error - "Input String was not in a correct format". Also after submission, it is pending with the Mangers tray for approval and the approval form is opening correctly without any error. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,328 | Dear Gowtham, Please check pay group is available while doing movement but not in selecting data change option. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in> Sent: 22 April 2021 19:43 To: Vinay Kumar Singh <vinays@tce.co.in> Cc: Karuna S. Khanvilkar <karunak@tce.co.in>; Nayan M Kalyankar <nayank@tce.co.in> Subject: RE: Not getting the option as Eco first as pay group Dear Vinay, Please Check record of 112673 - Prashant Pratap Salvi , grade Consultant , Ecofirst option is missing under paygroup [cid:image004.jpg@01D737AF.AA4063B0] Regards, Mrunalini Rane From: Vinay Kumar Singh Sent: 22 April 2021 11:04 To: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Cc: Karuna S. Khanvilkar <karunak@tce.co.in<mailto:karunak@tce.co.in>>; Nayan M Kalyankar <nayank@tce.co.in<mailto:nayank@tce.co.in>> Subject: RE: Not getting the option as Eco first as pay group Dear Mrunalini, It is already displaying there. [cid:image005.jpg@01D737AF.AA4063B0] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tce.co.in%2F&data=04%7C01%7Cvinays%40tce.co.in%7C1b77c3e4f32f40e25c9208d90598b6aa%7C5af76741f8864d20ad04775dee0ce762%7C0%7C0%7C637546975714934646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=N6cQjuOG76nkO%2FBRh6i3%2FATgA63BVOeoBn3veV%2FoDdg%3D&reserved=0> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Sent: 21 April 2021 22:18 To: Vinay Kumar Singh <vinays@tce.co.in<mailto:vinays@tce.co.in>> Cc: Karuna S. Khanvilkar <karunak@tce.co.in<mailto:karunak@tce.co.in>>; Nayan M Kalyankar <nayank@tce.co.in<mailto:nayank@tce.co.in>> Subject: RE: Not getting the option as Eco first as pay group Dear Vinay, It is now visible under emp creation form. But still Ecofirst paygroup is not reflecting while updating paygroup through employee movement form . Regards, Mrunalini Rane From: Vinay Kumar Singh Sent: 21 April 2021 15:40 To: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Cc: Karuna S. Khanvilkar <karunak@tce.co.in<mailto:karunak@tce.co.in>>; Nayan M Kalyankar <nayank@tce.co.in<mailto:nayank@tce.co.in>> Subject: RE: Not getting the option as Eco first as pay grop Dear Mrunalini, It has been fixed. Please check now. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tce.co.in%2F&data=04%7C01%7Cvinays%40tce.co.in%7C1b77c3e4f32f40e25c9208d90598b6aa%7C5af76741f8864d20ad04775dee0ce762%7C0%7C0%7C637546975714944642%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=a6h034XakBvcHRbdI278wX7H6dKyuTCbz5aspz8B758%3D&reserved=0> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Sent: 21 April 2021 13:56 To: Vinay Kumar Singh <vinays@tce.co.in<mailto:vinays@tce.co.in>> Cc: Karuna S. Khanvilkar <karunak@tce.co.in<mailto:karunak@tce.co.in>>; Nayan M Kalyankar <nayank@tce.co.in<mailto:nayank@tce.co.in>> Subject: RE: Not getting the option as Eco first as pay grop Dear Vinay, Please check. For below position , pay group ECOFirst is not available in Epicenter. Kindly resolve and confirm Position : EC-MECH-CTFT Grade : Consultant Regards, Mrunalini Rane From: Karuna S. Khanvilkar Sent: 20 April 2021 17:16 To: Vinay Kumar Singh <vinays@tce.co.in<mailto:vinays@tce.co.in>> Cc: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Subject: Not getting the option as Eco first as pay grop Dear Vinay PFB screen shot we are not getting the option as Ecofirst while changing pay group for grade consultant (EC-Mechanical-CTFT). We also got issue while doing Ecofirst trainee employee creation there was no pay group was seen. [cid:image003.png@01D73770.36B89410] Regards Karuna Khanvilkar ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. --------------------------------------------------------------------------------------------------------- | 12,419 | 5 | 2 | Closed | Vinay Singh | Compensation template mapping | Product | Configuration | null | Transition Management | null | null | 2021-04-22T20:07:35+05:30 | 2021-05-08T10:48:41+05:30 | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Clarification | Hi Vinay, As showcased over the remote session, the expected Pay group is now reflecting after mapping the employee's location to the respective template. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,329 | Hi Team There is difference between Total no of leave bal in Leave bal & settlement form for one inactive employee , this is repeated issue (previous Ticked ID 11899) ,please check this issue for all employees always cannot raise ticket for a same issue with different employee Emp Id : 2104 | 12,420 | 5 | 4 | Closed | Shreyas Shridhar | leave got struck up in queue | Product | Data Correction | null | Manage Employees | null | null | 2021-04-22T20:17:46+05:30 | 2021-05-03T17:49:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shreyas Shridhar, From your statement, we can understand that the leave balance reflecting wrong for the employee (2104). We will check this request and get back to you with a solution. Regards Raghu.T, Hi Raghu As mentioned in Ticket it is repeated issue please fix permanent solution we cannot keep raising a ticket for same issue . , same issue is persisting with another employee , please resolve this ASAP because of this unable to process settlement Emp Id : 1407 , same issue is persisting with another employee , please resolve this ASAP because of this unable to process settlement Emp Id : 1407 , Hi Shreyas Shridhar, Regret the inconvenience. During a check, we have found that the reported employee ECWBLR2104 leave (PL-BL) got stuck up in the queue that raised for the date 01-Jan-2021. We have corrected the same from the back end. Now the balance reflecting fine in the Settlement Entry form. Please check now and get back to us if you have any questions. NOTE: We do not find any mismatch for other employee ECWBLR1407 also other Bangalore location employees. Regards Raghu Thangaraj, Hi Raghu please check this attachment (screenshot of 1407), Hi Shreyas Shridhar, WE request you to use the report CURRENT LEAVE BALANCE to check the current available balance of the reported employee ECWBLR1407 . Please get back to us if you have any questions., Hi Raghu 5 days partial canceled leave balance not credited back to total leave balance , attached to leave details from Jan to April 2021, Hi Shreyas Shridhar, During a check, we do not have find any truncation configured for the leave type (PL-BL). So we have to sum the transaction from his Date of Joining. Please refer the leave transaction from his Date Of Joining. The balance is shows 26.5 Leave balance reflecting fine in the leave ledger report. Regards Raghu T |
2,330 | We need to calculate the Statutory Bonus need to calculate along with Payroll and we need to generate the Bonus Report | 12,421 | 5 | 3 | Closed | Vidyasagar | calculation can be done based on basic,fda,vda,da | Product | Configuration | null | Salary | null | null | 2021-04-22T21:09:58+05:30 | 2021-05-25T14:48:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post discussion with you over the call, we understood that the Statutory bonus should be calculated in the below format, else you have also conveyed to discuss internally to follow the best practice. Hence we will discuss and update you soon. BASIC+da+SP ALLOWANCE IS <7000 THEN ACTUAL ELSE EARNED * 8.33 % Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call with you, the calculated can be done based on the components namely "Basic, FDC, VDA, DA". Please discuss internally and let us know, hence accordingly, we can incorporate the changes and calculate the Bonus. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call with you, the calculated can be done based on the components namely "Basic, FDC, VDA, DA". Please discuss internally and let us know, hence accordingly, we can incorporate the changes and calculate the Bonus. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call with you, the calculated can be done based on the components namely "Basic, FDC, VDA, DA". Please discuss internally and let us know, hence accordingly, we can incorporate the changes and calculate the Bonus. We are updating the status of the ticket currently, since we don't have any update. Thanks and Regards, Dhivya . V, Dear Dhivya, In Maharashtra State Basic + Special Allowance is the Wage we need to calculate the Bonus on it How can it possible *Regards* *Vidyasagar* On Mon, 3 May 2021 at 10:04, Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As discussed over the call with you, the calculated can be done based on > the components namely "Basic, FDC, VDA, DA". Please discuss internally and > let us know, hence accordingly, we can incorporate the changes and > calculate the Bonus. We are updating the status of the ticket currently, > since we don't have any update. > > > > > *Thanks and Regards,* > *Dhivya . V* > > On Tue, 27 Apr at 8:21 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As discussed over the call with you, the calculated can be done based on > the components namely "Basic, FDC, VDA, DA". Please discuss internally and > let us know, hence accordingly, we can incorporate the changes and > calculate the Bonus. > > > > > *Thanks and Regards,* > *Dhivya . V* > > On Mon, 26 Apr at 1:30 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As discussed over the call with you, the calculated can be done based on > the components namely "Basic, FDC, VDA, DA". Please discuss internally and > let us know, hence accordingly, we can incorporate the changes and > calculate the Bonus. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Fri, 23 Apr at 10:59 AM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > Post discussion with you over the call, we understood that the Statutory > bonus should be calculated in the below format, else you have also conveyed > to discuss internally to follow the best practice. Hence we will discuss > and update you soon. > > BASIC+da+SP ALLOWANCE IS <7000 THEN ACTUAL > ELSE > EARNED * 8.33 % > > > > *Thanks and Regards,* > *Dhivya . V* > > On Thu, 22 Apr at 9:09 PM , Vidyasagar <vidyasagar_y@apollopharmacy.org> > wrote: > We need to calculate the Statutory Bonus need to calculate along with > Payroll and we need to generate the Bonus Report > > 12421:1025874 > , Dear Vidyasagar, As per your below mail, with reference to Maharashtra state, please share us if you have any notifications received, hence we can forward to the Product team and get the same, since the calculation can be done based on the components namely "Basic, FDC, VDA, DA" Thanks and Regards, Dhivya . V |
2,331 | Hi, Employee A5812 and A5871 confirmation forms display errors. Please do the needful at the earliest. Regards, Pinkiiy Raval | 12,422 | 5 | 3 | Closed | Vaishali Raut | Position changed | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-22T21:26:23+05:30 | 2021-05-03T12:45:48+05:30 | vaishali.raut@medusind.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/848534972 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, after the confirmation initiated, the employee has saved the transaction. With Effective 09th Apr 2021, the Position has been changed for the employee and the skills are not matched for that position. Hence we have re-initiated the confirmation appraisal in system. Kindly check the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
2,332 | Dear Team, attachment option not showing when employee initiate query by mobile application | 12,423 | 5 | 4 | Closed | Sandeep Jangid | The functionality of attachment option on initiate query (Help Desk) for the mobile application is not available at present. | Product | Clarification | null | null | null | null | 2021-04-23T08:52:00+05:30 | 2021-04-23T11:21:42+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12330, Hi Sandeep Jangid, Based on your concern, the attachment option is not showing when employee initiate query by mobile application. we will check and update you the same., Hi Sandeep Jangid, As per our discussion, The functionality of attachment option on initiate query (Help Desk) for the mobile application is not available at present. Sorry for the inconvenience, If any future product update related to this option, we will intimate to you the same. Due to this functionality is not available, Hence we have closed this ticket |
2,333 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Rumana, We request you to share the Annual appraisal form data with L1 and L2 comments of the following employees from adrenalin as it urgently requested by our Senior Management. The new CSP portal user activation mail is not received. So please consider this as a ticket and share the data at the earliest. Employee ID Employee Name 1434 Sudhakara J V 1518 Deshabhushana Hubballi 1648 Shireesha Pole 2348 Selvam M For any clarification please discuss. Regards, Shameer S Senior Specialist(Learning &Development),Human Resources Apotex Research Pvt Ltd. Plot 1&2, Bommasandra Industrial Area,4th Phase, Jigani Link Road, Bangalore 560099 Mobile +91 9513399867 | sshameer@apotex.co.in<mailto:sshameer@apotex.co.in> | www.apotex.co<http://www.apotex.com/>m<http://www.apotex.com/> IMPORTANT NOTICE: This email and any files transmitted with it are confidential, privileged and/or exempt from disclosure, and, are intended solely for the use of the named addressee. If you are not the named addressee, you should not disseminate, distribute or copy this e-mail or its attachments. Please notify the sender immediately by e-mail if you have received this e-mail in error and then delete same from your system. Unauthorized disclosure, copying, distribution or taking any action in reliance on the contents of this email and its attachments are strictly prohibited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,424 | 5 | 1 | Closed | Shameer S | duplicate ticket | Product | Clarification | null | Performance Management | null | null | 2021-04-23T09:42:46+05:30 | 2021-04-23T10:34:03+05:30 | rumana.n@myadrenalin.com, ask.adrenalin@myadrenalin.com, knirmala@apotex.co.in, tsuchitr@apotex.co.in | null | knirmala@apotex.co.in, tsuchitr@apotex.co.in | null | null | Clarification | Hi Shameer S, This content has been raised on another ticket 12426 in system. Since this is the duplicate ticket, we will close this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,334 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] please move this resignation form to Jaydeep - 94507 ---------- Forwarded message --------- From: <humanresourcecm@religare.com> Date: Thu, Apr 22, 2021 at 9:17 PM Subject: 94876 Jagesh Aggarwal's Resignation Request Acknowledgement To: <sharma.jatinder@religare.com> The exit request of Jagesh Aggarwal 94876 has been accepted by Gagan Sood 94731 and is now available at next level. L1 Comments : OK . -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,425 | 5 | 3 | Closed | Jatinder Kumar Sharma | approver change | Product | Data Correction | null | Separation Management | null | null | 2021-04-23T09:51:14+05:30 | 2021-05-14T11:48:51+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, The resignation form of 94876 has been moved to 94507 for the approval through the database, please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
2,335 | Hi Rumana, We request you to share the Annual appraisal form data with L1 and L2 comments of the following employees from adrenalin as it urgently requested by our Senior Management. The new CSP portal user activation mail is not received. So please consider this as a ticket and share the data at the earliest. Regards, Shameer S +91 9513399867 Employee ID Employee Name 1434 Sudhakara J V 1518 Deshabhushana Hubballi 1648 Shireesha Pole 2348 Selvam M For any clarification please discuss. | 12,426 | 5 | 4 | Closed | Shameer S | self appraisal report suggested | Product | Clarification | null | Performance Management | null | null | 2021-04-23T09:56:25+05:30 | 2021-05-08T11:49:56+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; wbxapp 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shameer S, Please join the below session link. https://fastsupport.gotoassist.com/182489797 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Shameer S, As discussed over the phone, kindly generate the Self Appraisal Report in system, which will provide you the rating and comments of the approver. The same has been showcased over the session. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,336 | unable to upload CTC file through data upload getting ctc error | 12,427 | 5 | 3 | Closed | N Sreevalli | software problem | Product | Patch Deployment | null | Salary | null | null | 2021-04-23T10:01:17+05:30 | 2021-05-06T17:02:58+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N Sreevalli, The reported query has been identified as an issue in the product. We have deployed the patch for the same. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,337 | Kindly update the below DOJs and update correctly | 12,428 | 5 | 3 | Closed | Raksha Dayma | Backend Update. | Product | Data Correction | null | Employee Information | null | null | 2021-04-23T10:06:38+05:30 | 2021-05-09T01:49:06+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha, We will update DOJs for below employees and update you on the status shortyl. Regards, Judhistira.M, Hi Raksha, As requested, we have updated DOJ for below employees. Please check and revert for further clarification. Regards, Judhistira.M |
2,338 | Trying to do the CTC upload in system. Getting the error. Kindly look into this ASAP. | 12,429 | 5 | 3 | Closed | R Chandrakala | software problem | Product | Patch Deployment | null | Salary | null | null | 2021-04-23T10:10:25+05:30 | 2021-05-08T10:48:41+05:30 | null | null | null | null | null | Software Problem | created_by: 2043056738148 time: 2021-04-23 04:40:25 UTC, Hi R Chandrakala, We have identified the reported query as an issue in the Product. And also deployed the patch for the same. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,339 | From last 1 month system is not considering and updating First half and second half correct status on ATT. Calendar and other reports. Example : if employee is present in 1st half and the timing are satisfied too for the half period. still it is showing FULL absent. however many times when we again roast the same shift again for that particular date then it consider correctly and update status. Sample :11246 ^ Nitish Parihar for dated 31 Mar 21, was present in first half in GS shift . please check once. | 12,430 | 5 | 1 | Closed | Bharat Kumar | run the scheduler | Customization | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-23T10:40:39+05:30 | 2021-05-15T18:48:57+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, From the reported query, we understood that if the employee absent on half a day system consider full day absent. We will take the connection and and check the scenario. Thanks & Regards, Greeshma, Hi Bharat Kumar, Please join the below session to check the same. https://fastsupport.gotoassist.com/777534806 Support key: 777534806 Thanks & Regards, Greeshma, Hi Bharat Kumar, We will check with our customization team and update the status. Thanks & Regards, Greeshma, Hi Bharat Kumar, As we have take the connection and run the sync scheduler. Kindly monitor the same and if you face the issue share the cases with us to proceed further. Feel free to reach us for further clarification. Thnaks & Regards, Greeshma |
2,340 | One of our employee is trying to cancel CL which is approved. However system is not showing the details to cancel it. EMP ID. AOI1332 | 12,431 | 5 | 4 | Closed | Harisha Kamath | clarification-Allow leave days config change | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-23T10:52:45+05:30 | 2021-05-08T15:48:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, Kindly join this session https://fastsupport.gotoassist.com/278261897, Hi Harisha Kamath, As per your request ,We have verified the data , For CL leave type CL allow cancellation is give only 15 days, After changing the limit of days you are able to view the CL leave type in Leave cancel and the same got confirmed from your end. Please let u know in case of clarification. |
2,341 | Dear Jay, We had closed the confirmation appraisal for Dharmaseelan & Sharanya. However, this is still shown as pending in the below mailer. Appreciate if you could look into this and resolve the same. Regards, Nainesh From: Interface <ind-hcm@expofreight.com> Sent: 23 April 2021 07:01 To: Nainesh G Shah <naineshg@efl.global> Subject: Reminder for filling the confirmation appraisal form Importance: High Hi , Below is the list of staff has not completed their Confirmation appraisal. EMP_STAFFID EMP_COMPANYNAME EMP_DATEOFJOINING EMP_FUNCTIONALREPORTINGTO LOCATION_NAME GRADE_NAME EMP_CONFIRMATIONDUEON DUEDAYS OU_NAME 01488 Dharmaseelan G 2019-Oct-10 01472 Corporate Office A1 10-Mar-2021 -44 Expo Freight Private Limited 01528 Mangesh Harishchandra Kamble 2020-Jul-08 00049 Mumbai A4 08-Jan-2021 -105 Expo Freight Private Limited 01530 Sharanya Modi 2020-Sep-07 Corporate Office B3 07-Mar-2021 -47 Expo Freight Private Limited 01532 Velmurugan Ramalingam 2020-Oct-07 01472 Corporate Office A3 07-Apr-2021 -16 Expo Freight Private Limited 01533 Vijay Kumar 2020-Oct-14 00105 Delhi A5 14-Apr-2021 -9 Expo Freight Private Limited Regards, HR Team P.S. This is an auto generated mail, please do not reply. You can reach out to the HR team for any support. Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,432 | 5 | 1 | Closed | Nainesh | Confirmation notification issue | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-23T10:55:13+05:30 | 2021-05-11T21:49:59+05:30 | null | null | null | null | null | Software Problem | Hi Nainesh, Post analysis we understood that the mentioned employees confirmation due on date got updated in the system and hence the notification got triggered. We have rectified the same and we will monitor the notification for next couple of days and update you the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Jay, as discussed, this is still not working. Regards, Nainesh , Hi Nainesh, We have monitored the confirmation reminder notification for the couple of days and those two employees are now removed. Kindly check and klet us know the feedback. Regards, Jayakrishnan. N Product Support, Ack & confirm closure Jay Regards, Nainesh |
2,342 | Dear Jay, As discussed, Muthukumar's (Emp.No.00518) LTA amount is not reflecting in settlement entry. Please check and rectify the same and confirm. [cid:image001.png@01D7382E.F4D06C70] Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,433 | 5 | 1 | Closed | Sujatha | LTA Adjustment was updated in the system | Product | Data Correction | null | Salary | null | null | 2021-04-23T10:59:41+05:30 | 2021-05-09T10:49:18+05:30 | naineshg@efl.global | naineshg@efl.global | naineshg@efl.global | null | null | Software Problem | Hi Sujatha, Post analysis we understood that for the mentioned employee is resigned employee and LTA was not updated in the system for current FY and hence as discussed the same has been updated in adjustment under LTA_SAL component. Kindly do reprocess the seettlement and then verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Acknowledge and the same is corrected now. Regards, Sujatha |
2,343 | Hi, Total Perquisite is not adding car perquisite for employee Hari Marar(100051) in the tax computation sheet for April 21. Screen shot attached for your reference. Please check and do the needful. Regards, Pradeep | 12,434 | 5 | 3 | Closed | Pradeep Kumar Swain | Done the changes. | Product | Configuration | null | Tax | null | null | 2021-04-23T11:14:42+05:30 | 2021-04-23T11:42:51+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, As requested we have checked and added the car perq to total perq, Please check the TCS and confirm the same. Let us know if you have any concerns. Regards, Amudhan K, Hi Amudhan, Its fine now . Thanks Regards, Pradeep |
2,344 | Dear Team, Unable to create UAL. Need to update CTC at the time of employee creation. Regards, Supulaxmi Konar Hr-Operation | 12,435 | 5 | 3 | Closed | Supulaxmi Konar | added bookmark for remarks tab | Product | Clarification | null | Letter Request | null | null | 2021-04-23T11:18:27+05:30 | 2021-05-22T14:49:52+05:30 | gowtham.n@myadrenalin.com, archana.guhagarkar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com | gowtham.n@myadrenalin.com, archana.guhagarkar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi Konar, We tried reaching you over the phone . Your number is busy. Please call me back at 7358276857. Thanks, Sumithra. , Dear Sumithra, I am on call, will call you. , Hi Sumithra, Kindly get back to us on below as discussed: 1. CTC mandatory while employee creation- Urgent to be closed today 2. Unauthorized absenteeism letter to be created without record resignation Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Dear Archana, As informed , please call me back once you are available to close the CTC mandatory while employee creation. For unauthorized absenteeism letter, we will discuss with Ms. Revati and will update you on this. Thanks, Sumithra., Hi Supulaxmi Konar, Let us connect over the call to close this. Please update us with your convenient time to take the call. Thanks, Sumithra., Dear Sumithra, Will connect on call on 5.00 pm today. , Hi Supulaxmi Konar, We have explained you on making the CTC mandatory. however, as we are facing problem with templates, we will proceed with this post employee creation is done in your system. As informed earlier, we will check with Ms. Revati on absenteeism letter and will update you on this. Thanks, Sumithra. , Hi Archana, As informed please make use of remarks tab in the letter request form. I have created one letter and the same has been verified from your end. Please do the complete process from your end for one process and update us for any assitance. Thanks, Sumithra. |
2,345 | Dear Concern Employee creation through offer management is getting failed at the time of employee code generation. Please do the needful on priority. Screenshot is as under for your reference. With Best Regards, Vikas Kumar Globe Capital Market Ltd. 9711987848 | 12,436 | 5 | 1 | Closed | Vikas Kumar | Numeric column chanracter data was presented | Product | Data Correction | null | null | null | null | 2021-04-23T11:27:10+05:30 | 2021-05-12T14:49:47+05:30 | anoopsingh@globecapital.com, shikhashukla@globecapital.com | anoopsingh@globecapital.com, shikhashukla@globecapital.com | anoopsingh@globecapital.com, shikhashukla@globecapital.com | null | null | Software Problem | Hi Vikas Kumar, We will check the reported query in existing connection and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Vikas Kumar, Post analysis we understood that the in recruitment process at the time of filling the past employment details the previous employment CTC column should contains numeric value only but for the mentioned employees it was mentioned with some characters and hence the error occurs while approving the employee creation . As discussed we have updated the value from backend and post which you are able to approve the same without issues. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,346 | Hi team, The Application is running extremely slow. Please look into the same, Thanks, Ansu Singh | 12,437 | 5 | 3 | Closed | Ansu Singh | clarification given | Product | Clarification | null | Setup HRMS | null | null | 2021-04-23T11:32:42+05:30 | 2021-05-07T14:18:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ansu Singh, As discussed, we have understood that application is running slow. We have taken the connection will check and update the status. Thanks & Regards, Greeshma, Hi Ansu Singh, As we have checked that payroll related data upload was happened that time system is running slow. Kindly check and revert if you face any issues. Thanks & Regards, Greeshma |
2,347 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Jay, Trying to create T4XX MPR under Subject matter expert position title, but in the dropdown i could see only T3xx grade. Kindly check and fix this issue Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,438 | 5 | 1 | Closed | Balaji Damodaran | In manage position mentioned grade was not mapped to the mantioned position, | Product | Data Correction | null | null | null | null | 2021-04-23T11:33:49+05:30 | 2021-05-08T12:50:07+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, Post analysis we understood that in manage position for the mentioned position only T3XX grade was mapped and hence the error. We have updated the grade T4XX in manage position and in vacancy creation the same is reflecting now. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,348 | Kindly get the following remarks captured in the HR Operations clearance activity of Balkrishna Mahendraprasad Mishra (P2883) for audit purpose. The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.980/- to be done.” | 12,439 | 5 | 2 | Closed | Surendra Kumar | Data correction | Product | Service Request | null | Separation Management | null | null | 2021-04-23T11:44:34+05:30 | 2021-04-26T13:28:52+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, As per the request, we have updated the the HR Operations clearance activity of Balkrishna Mahendraprasad Mishra (P2883) for audit purpose. The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.980/- to be done.” Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,349 | Kindly get the following remarks captured in the HR Operations clearance activity of Balkrishna Mahendraprasad Mishra (P2883). The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.980/- to be done.” | 12,440 | 5 | 2 | Closed | Pratap Singh | Data correction | Product | Data Correction | null | Separation Management | null | null | 2021-04-23T11:44:43+05:30 | 2021-05-01T14:43:59+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we have updated the HR Operations clearance activity of Balkrishna Mahendraprasad Mishra (P2883) for audit purpose. The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.980/- to be done.” Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,350 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team When ever I try to approve the employee creation I am not able to view ctc and facing below error: [cid:image001.png@01D73837.E95EF470] Regards Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,441 | 5 | 1 | Closed | Sonali Srivastava | Formula changes in the Bonus component | Product | Clarification | null | Compensation Management | null | null | 2021-04-23T11:58:19+05:30 | 2021-06-01T15:49:31+05:30 | abirami.k@myadrenalin.com, purushothaman.govind@myadrenalin.com, vish@abs.co.in, manickaraj@abs.co.in, ask.adrenalin@myadrenalin.com | abirami.k@myadrenalin.com, purushothaman.govind@myadrenalin.com, vish@abs.co.in, manickaraj@abs.co.in | null | null | null | Clarification | Hi Sonali Srivastava, We will check the reported error from our side and revert back on the same and also update the employee code to analyze from our end. Abirami K Abirami K, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Below error is not resolved yet. [cid:image002.png@01D73A9C.6CCC8190] Thanks Sonali , Hi Sonali Srivastava, Please provide the sample employee and update the ticket so, that we can check from our end. Abirami K, Hi Abirami Pls connect will show you the error. Now I am not even able to do compute CTC: [cid:image001.png@01D73CE7.336D44F0] Thnks Sonali , Hi Team Pls update on below error. I am unable to proceed with employee creation. Thanks Sonali , Hi Sonali Srivastava, During our analysis, we found that the component is changed to the fixed component so, that is the reason the automatically it's not captured in the employee creation. Abirami K, Hi Abirami Pls change it to original configuration. I have not made the changes. May be payroll team has done it. Looping them @Viswanathan<mailto:vish@abs.co.in>@Manickaraj<mailto:manickaraj@abs.co.in> Pls confirm if its done from your end. Thanks Sonali , Hi Team Kindly resolve the below error. I am unable to do the employee creation. This need to be closed on priority. Thanks Sonali , Hi Team Kindly resolve the below error. I am unable to do the employee creation. This need to be closed on priority. Thanks Sonali , Dear Sonali, Please check now,Compute the CTC and confirm... Thanks & Regards S.Manickaraj Associate Business Service India Private Limited PH : 9677131465 / 044-42605615 , Hi Team Compute CTC is happening, but below error is popping up. Pls chk [cid:image001.png@01D7402B.742AC390] Thanks Sonali , Hi Team Still getting below error. Kindly resolve unable to do employee creation. Thanks Sonali , From: Sonali Srivastava Sent: 03 May 2021 17:20 To: Manickaraj <manickaraj@abs.co.in>; purushothaman.govind@myadrenalin.com; Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Viswanathan <vish@abs.co.in> Subject: RE: Ticket [12441] - Employee Creation Error Hi Team Still getting below error. Kindly resolve unable to do employee creation. Thanks Sonali From: Sonali Srivastava Sent: 03 May 2021 15:06 To: Manickaraj <manickaraj@abs.co.in>; purushothaman.govind@myadrenalin.com; Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Viswanathan <vish@abs.co.in> Subject: RE: Ticket [12441] - Employee Creation Error Hi Team Compute CTC is happening, but below error is popping up. Pls chk Thanks Sonali From: Manickaraj <manickaraj@abs.co.in> Sent: 03 May 2021 13:59 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>; purushothaman.govind@myadrenalin.com; Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Viswanathan <vish@abs.co.in> Subject: Re: Ticket [12441] - Employee Creation Error Dear Sonali, Please check now,Compute the CTC and confirm... Thanks & Regards S.Manickaraj Associate Business Service India Private Limited PH : 9677131465 / 044-42605615 From: Sonali Srivastava Sent: Monday, May 3, 2021 11:12 AM To: purushothaman.govind@myadrenalin.com ; Abirami K ; Viswanathan ; Manickaraj Subject: FW: Ticket [12441] - Employee Creation Error Hi Team Kindly resolve the below error. I am unable to do the employee creation. This need to be closed on priority. Thanks Sonali From: Sonali Srivastava Sent: 30 April 2021 17:30 To: Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Viswanathan <vish@abs.co.in>; Manickaraj <manickaraj@abs.co.in> Cc: ask.adrenalin@myadrenalin.com Subject: RE: Ticket [12441] - Employee Creation Error Hi Abirami Pls change it to original configuration. I have not made the changes. May be payroll team has done it. Looping them @Viswanathan@Manickaraj Pls confirm if its done from your end. Thanks Sonali From: Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Sent: 30 April 2021 16:00 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Cc: ask.adrenalin@myadrenalin.com Subject: Re: Ticket [12441] - Employee Creation Error Hi Sonali Srivastava, During our analysis, we found that the component is changed to the fixed component so, that is the reason the automatically it's not captured in the employee creation. Abirami K On Fri, 30 Apr at 3:35 PM , Sonali Srivastava <sonali.srivastava@artfertilityclinics.com> wrote: Hi Team Pls update on below error. I am unable to proceed with employee creation. Thanks Sonali From: Sonali Srivastava Sent: 29 April 2021 11:03 To: Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Cc: ask.adrenalin@myadrenalin.com Subject: RE: Ticket [12441] - Employee Creation Error Hi Abirami Pls connect will show you the error. Now I am not even able to do compute CTC: Thnks Sonali From: Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Sent: 27 April 2021 11:31 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Re: Ticket [12441] - Employee Creation Error Hi Sonali Srivastava, Please provide the sample employee and update the ticket so, that we can check from our end. Abirami K On Mon, 26 Apr at 1:02 PM , Sonali Srivastava <sonali.srivastava@artfertilityclinics.com> wrote: [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Below error is not resolved yet. Thanks Sonali From: Sonali Srivastava Sent: 23 April 2021 11:58 To: ask.adrenalin@myadrenalin.com Subject: Employee Creation Error Dear Team When ever I try to approve the employee creation I am not able to view ctc and facing below error: Regards Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. 12441:1025874 12441:1025874, Hi Sonali Srivastava, We have changed the config in the adrenalin configuration editor CTCTOTMIN& CTCTOTMAX to -5 and 5 simultaneously, Please check during the employee creation and revert back. Abirami K, Hi Team The configuration earlier was just perfect. I don’t know why it got changed. There are certain allowances as per band. Now Bonus is not reflecting . Kindly get this rectified-on priority. I am unable to get correct breakup in the system. [cid:image001.png@01D74190.838163B0] Thanks Sonali , Hi Sonali Srivastava, Please schedule the Teams session and update us we will join the session and bring the issue for the closure Abirami K, Hi Abirami Kindly coordinate the time with your team and let me know. I am available till 5 today. Thanks Sonali , Hi Sonali Srivastava, As per the discussion, your request is when selecting the grade E3 during the employee creation Bonus amount is not calculated we have changed the formula for the same. The formula based on the monthly calculation we have made changes to the yearly basis. And also LTA component is calculated and the same is confirmed over the call Old Formula : CASE WHEN ISNULL([BASIC],0) <= 21000 then ([BASIC]*.0833) ELSE 0 END New formula : CASE WHEN ISNULL([BASIC],0) <= 252000 then ([BASIC]*.0833) ELSE 0 END Abirami K |
2,351 | Dear Team, Employees not able to mark their attendance while updating role “WHS Supervisor - FTC” in adrenalin system. | 12,442 | 5 | 3 | Closed | Supulaxmi Konar | Clarification | Product | Clarification | null | Time & Attendance Management | null | null | 2021-04-23T12:12:22+05:30 | 2021-05-08T20:49:55+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that WHS Supervisor - FTC employees are unable to mark attendance. We are working on it and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, We have checked some WHS Supervisor - FTC employees and they have been marking attendance and data is showing correctly in Attendance Calendar also. Screenshot appended for reference. Please share employee ID if any WHS Supervisor - FTC employees are unable to mark attendance. Employee ID: NBHC05372,NBHC05352 , NBHC05383 , NBHC05716 and NBHC05836. Regards, Judhistira.M |
2,352 | System is showing 1 pending form. But the message shows there is no records to display. This has been raised so many time. But this is keep on coming. Please provide a permanent solution. | 12,443 | 5 | 3 | Closed | Senthil kumar M S | clarification on the issue in workflow | Product | Clarification | Admin Module | Tax | null | null | 2021-04-23T12:21:38+05:30 | 2021-08-26T19:48:58+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, We have taken session and working on this issue .We will check the case and update you the status., Hi Senthil kumar M S, As discussed over the call, We have verified all the previous transaction from MAY-2021 and issue have been never reoccured also there are 111 transaction of tax declaration raised in this period. Kindly check the same and update us in case of any clarification required on the same. Regards, Kohima.Gopi |
2,353 | It seems the previous year proof value is appearing in current year Form for Parwez Akhter Emp no 18174. Please check and advise. | 12,444 | 5 | 3 | Closed | Senthil kumar M S | clarifictaion | Product | Clarification | null | Tax | null | null | 2021-04-23T12:26:13+05:30 | 2021-05-08T15:48:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12443, Hi Senthil kumar M S, This issue have been taken case in Ticket Number 12239.Kindly verify the same and update us in case of clarification. |
2,354 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, After tax declaration submission, employees are receiving following mail notification. In this mail, rent declaration amount reflects monthly amount, but can we change its column heading from “Declaration Amount” to “Declaration Amount (monthly)” as employees are getting confused whether it is monthly or yearly amount. Kindly check and confirm. Regards Harsha J From: HR, Adrenalin <HR.Adrenalin@bicworld.com<mailto:HR.Adrenalin@bicworld.com>> Sent: April 20, 2021 2:40 PM To: Mahind, Ravindra <ravindra.mahind@bicworld.com<mailto:ravindra.mahind@bicworld.com>> Cc: india.payroll@bicworld.com<mailto:india.payroll@bicworld.com>; Gaikwad, Ashok <ashok.gaikwad@bicworld.com<mailto:ashok.gaikwad@bicworld.com>> Subject: Tax Declaration has been submitted successfully Importance: High Dear RAVINDRA P MAHIND Your Tax Declaration form has been submitted successfully. Below are the details of your tax declaration summary. #. SECTION NAME INVESTMENT DESCRIPTION DECLARATION AMOUNT PROOF AMOUNT FILE REF. NO. GUIDELINES APPROVER COMMENTS 1 SECTION 80C Children Education Expenses 19200.00 Children Tuition Fee - Eligible for 2 Children only 2 SECTION 80C Lic Declaration 35000.00 Premium paid on Insurance policies - Self, Spouse & Children. Limited to Rs. 150000 3 SECTION 80C Mutual Fund 12000.00 Eligible only for Self . Limited to Rs. 150000 4 SECTION 80C PPF 12000.00 Eligible for Self, Spouse & Children. Limited to Rs. 150000 FROM DATE TO DATE DECLARATION AMOUNT PROOF AMOUNT METRO/NONMETRO ADDRESS OF THE LANDLORD PROPERTY'S ADDRESS LAND LORD PAN DECLARATION IF NOT LAND LORD PAN 1-April-2021 31-March-2022 8000.00 &NBSP; Metro Regards, HR Team *** This is a system generated email. Please do not reply to this email id. *** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,445 | 5 | 1 | Closed | Sonali | null | Product | Clarification | null | Tax | null | null | 2021-04-23T13:13:55+05:30 | 2021-05-19T17:51:34+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com | null | srujana.m@myadrenalin.com | null | null | Clarification | Hi Sonali, For the below query, We have noted, Hence we will check and confirm from our end. Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, In the below requirement is not possible to change the column name from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
2,355 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Team, Received a query from the operations team that HRMS is counting Saturday due to which tickets are being escalated. Please check and let me know. Sample details below in trail mail. Regards, Vivek Raj Cell - +91-8448486701 *From:* Devender Gupta <devender.gupta@ayefin.com> *Sent:* 20 April 2021 12:54 *To:* Sargam Gupta <sargam.gupta@ayefin.com>; Vivek Raj < vivek.raj@ayefin.com> *Cc:* Sharang Kaushik <sharang.kaushik@ayefin.com>; Arun Yadav < arun.yadav@ayefin.com>; Rocky Ram <rocky.basor@ayefin.com>; Manoj Basnal < manoj.basnal@ayefin.com> *Subject:* Ticket are escalated, as HRMS is counting Saturday. Dear Concern, It has been observed that HRMS is counting saturday due to which tickets are being escalated, request you to please get it resolved, some queries mentioned below which was escalated due to this issue. *Query* *Raised On* *Status* *Pending With/Closed by* *ReOpen* *Expected Date Of Resolution* *Turn Around Time (in days)* *Comments* *Closed Date* *Remarks* ACH Represent of below mention customer Prospect ID : 3200000649 Name : SHRAVANDAS VAISHNAV Amount:8233 2021-Mar-12 11:00 Escalated Aye1212 - Rocky 2021-Mar-22 11:41 1 -- 12th is Friday 2390000099 / jai chamraj customer paid extra advance EMI Rs 1200/- please refund and update NOC he has completed all his EMI'S 2/25/2021 Escalated Aye1212 - Rocky 3/5/2021 1 -- 27 is Saturday kindly refund extra amount other than EMI for the following loan account . APPLICATION ID- 2020001631 PROSPECT CODE- 2020001631 CUSTOMER NAME- PANDURANGA 4/9/2021 Escalated Aye1212 - Rocky 4/16/2021 1 -- 9th Apr is Friday Please Represent The ACH for the Below Mentioned Customer Cust Name - Motilal PrasadP Code - 4140001124Amount - 5387 2021-Feb-12 09:49 Escalated Aye1212 - Rocky 2021-Feb-20 11:42 1 -- 12th is Friday Kindly represent the ach for 4070000962. 2021-Feb-12 11:08 Escalated Aye1212 - Rocky 2021-Feb-20 11:42 1 -- 12th is Friday Dear Sir Please re-present ACH Of Customer- RAKESH KUMAR , P-Code- 4140000644EMI-9880 2021-Apr-09 11:12 Escalated Aye1310 - Manoj Basnal 2021-Apr-16 11:41 1 -- 9th Apr is Friday Ahtashaul Haq 1310003904 Emi 8770 Please represent ACH 2/12/2021 Escalated Aye1310 - Manoj Basnal 2/20/2021 1 -- 12th is Friday 1310002026 rambhuli emi 4391 pls represent ach 2/12/2021 Escalated Aye1310 - Manoj Basnal 2/20/2021 1 -- 12th is Friday 1690001563 Bhanvar giri Represent ACH 3/12/2021 Escalated Aye1310 - Manoj Basnal 3/22/2021 1 -- 12th is Friday Refund Extra Amount : 719/- App ID : 1040003085 Name : PRABHU PRASAD 3/12/2021 Escalated Aye1212 - Rocky 3/22/2021 1 -- 12th is Friday Refund Extra Amount : 613/- App ID : 1040002592 Name : Pawan Chauhan 3/12/2021 Escalated Aye1212 - Rocky 3/22/2021 1 -- 12th is Friday Dear Team 3 Ach present in jabalpur Branch 1650002113- shivaprasad 1650002611- Deepak 1650002543-- prahlad 4/9/2021 Escalated Aye1212 - Rocky 4/16/2021 1 -- 9th Apr is Friday REQUEST TO REPRESENT ACH OF 1020001914(jamal uddin) 4/9/2021 Escalated Aye1212 - Rocky 4/16/2021 1 -- 9th Apr is Friday Dear team plz tomorrow ach present cu. Id 1420002896 customer. Name chandar yadav 4/9/2021 Escalated Aye1212 - Rocky 4/16/2021 1 -- 9th Apr is Friday 1310002163 vidushi emi 5489 pls represent ach 4/9/2021 Escalated Aye1212 - Rocky 4/16/2021 1 -- 9th Apr is Friday Kindly Represent ACH Prospect id-1690000448 Customer Name- jetharam 4/9/2021 Escalated Aye1212 - Rocky 4/16/2021 1 -- 9th Apr is Friday -- Regards, Devender Kumar Gupta Operation Department-H.O. 8826398468 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,446 | 5 | 1 | Closed | Vivek Raj | Clarification | Product | Clarification | null | Help Desk | null | null | 2021-04-23T13:22:58+05:30 | 2021-05-13T12:49:07+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Vivek Raj, We understand that Received a query from the operations team that HRMS is counting Saturday due to which tickets are being escalated. We will check with the below details and revert you if any clarifications required. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vivek Raj, Post Analysis, we have verified in the database and the below are getting escalated as per the configuration in the "Help Desk Master" form. (Attached the screenshot for your reference). Also checking with the below sample case Query - ACH Represent of below mention customer Prospect ID : 3200000649 Name : SHRAVANDAS VAISHNAV Amount:8233 there are two query ID against those WOPRN_OTHER82_AYE5704, WOPRN_OTHER100_AYE5704 and they got escalated as per the configuration in the "Help Desk Master" form. Also please check the "Help Desk Transaction" form to check the transactions in detail. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,356 | Post confirmation from Mr. Vidyasagar over the call, raising a ticket to update the bank name and IFSC code for the shared list of employees. | 12,447 | 5 | 1 | Closed | Vidyasagar | updation done | Product | Data Correction | null | Employee Information | null | null | 2021-04-23T14:13:50+05:30 | 2021-05-08T15:48:28+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2021-04-23 08:43:50 UTC, Hi Vidyasagar, As requested we have updated the Bank name and IFSC code for the shared list of employees as per the data. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, Dear Dhivya, Please IFSC Code View details in EMP_BANK_DETAILS_NEW_IFT Report so that we can verify *Regards* *Vidyasagar* On Fri, 23 Apr 2021 at 15:05, Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As requested we have updated the Bank name and IFSC code for the shared > list of employees as per the data. Please verify and let us know in case of > any queries. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Fri, 23 Apr at 2:13 PM , Vidyasagar <vidyasagar_y@apollopharmacy.org> > wrote: > Post confirmation from Mr. Vidyasagar over the call, raising a ticket to > update the bank name and IFSC code for the shared list of employees. > > 12447:1025874 > , Hi Vidyasagar, As requested have added the requested column in the report mentioned below. Please verify the report. Thanks and Regards, Dhivya . V |
2,357 | HI Team, - We are unable to upload salary details for both Gen & Manager category. PFA the screen shot of the same. - Also change the increment release date to 30th April 2020, as we are uploading salary data post payroll cut off date i.e. 22nd apr'21. | 12,448 | 5 | 4 | Closed | Mirza Abbas | Product Issue | Product | Patch Deployment | null | Salary | null | null | 2021-04-23T14:32:02+05:30 | 2021-04-28T12:21:19+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, As discussed over the phone, we have identified the reported query as an issue in the Product. We have deployed the patch for the same. Now you have uploaded the CTC in system. For OSB General Paygroup, you have given Effective Date as 01 Apr 2021. But for OSB Manager, you have given Effective Date as 04 Jan 2021. Requesting you to re-upload the data sheet in correct format for OSB Manager Paygroup. After uploading the file, navigate to Salary Changes After Cut Off form and choose the employees, click move button. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, As discussed over the phone, we have identified the reported query as an issue in the Product. We have deployed the patch for the same. Now you have uploaded the CTC in system. For OSB General Paygroup, you have given Effective Date as 01 Apr 2021. But for OSB Manager, you have given Effective Date as 04 Jan 2021. Requesting you to re-upload the data sheet in correct format for OSB Manager Paygroup. After uploading the file, navigate to Salary Changes After Cut Off form and choose the employees, click move button. After that, you have to navigate to Data Upload choose the template name as Employee Increment. In that give, Increment effective date and Increment Applied Date as '30-Apr-2021' Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,358 | Dear Jayakrishnan, Accommodation perks is not flowing in Horizontal Tax working, we have updated Rent paid in Rent Free Accommodation. Do check and revert on priority. EMPLOYEE CODE EMPLOYEE NAME 00110 Rooso Ramachandran 00012 Ajith Kumar Peiris 01472 Abbasali Moiz Sethwala 00645 Dhammika Sajith Wijetunga [cid:image001.png@01D7384F.FA0DF6F0] Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image003.jpg@01D7384F.FA0DF6F0] [cid:image004.jpg@01D7384F.FA0DF6F0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,449 | 5 | 1 | Closed | Roseline Judia | Perk details was not updated for current FY | Product | Clarification | null | Tax | null | null | 2021-04-23T14:50:25+05:30 | 2021-04-24T12:56:06+05:30 | sivas@efl.global, balakumaran.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global | sivas@efl.global, balakumaran.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global | sivas@efl.global, balakumaran.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global | null | null | Clarification | Hi Roseline Judia, Post analysis we understood that accomodation perks was not updated in the system for current FY year. The attached snapshot represents the previous FY data. Hence we request you to please update the perks details for current year and then do payprocess and then tax generate and then verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, This is closed. Regards Roseline |
2,359 | Dear team, we are unable to find the below associates in Final closure and i have previously raised the ticket for same but the issue stays unresolved.Kindly look into this ASAP. | 12,450 | 5 | 3 | Closed | Raksha Dayma | two records as salary account | Product | Clarification | null | Separation Management | null | null | 2021-04-23T15:40:19+05:30 | 2021-05-06T12:24:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raksha Dayma, Please attach the list of associates facing this problem. We will check and update. Thanks, Sumithra., Hi Raksha Dayma, We need information to proceed. Tried reaching you but the call was unanswered. hence, downgrading the priority. Thanks, sumithra, Attaching the file now., Dear Team, Revert awaited.Kindly resolve on priority., Hi Raksha Dayma, We are working on this. we will provide you an update for all the cases after checking the data. Thanks, Sumithra., Hi Raksha Dayma, As informed over the call, Mr. Shreyansh has pullback his resignation. We request you to check for the other cases which have more than one salary account. Please deselect one salary account and reprocess the failed transaction in the admin id. Please reach me at 7358276857 for any assistance. Thanks, Sumithra. |
2,360 | empcode 15744 had pre confirmation entry, pre-confirm date is march 04 2021. entry created in history table for effective dates is march 042021 and confirmation due date . | 12,451 | 5 | 3 | Closed | N N Ramesh | Product issue | Customization | Patch Deployment | null | Confirmation Management | null | null | 2021-04-23T15:50:56+05:30 | 2021-05-10T09:43:50+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/119118313 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We will schedule the session on Monday and work on the reported query. As of now, we have done the data corrections in Live Environment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/778215368 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/402639159 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We are unable to complete the reported query yesterday. We need to do more analysis. Please join the below session link. https://fastsupport.gotoassist.com/147216472 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We have identified the reported query as an issue in the product and also deployed the patch in UAT. Post confirmation from your end, we have moved the same to Live Environment. Patch ID : SUNDMOT_00004 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,361 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls reverse form Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ From: Astrid Lobo <astrid.lobo@godrejagrovet.com> Sent: Friday, April 23, 2021 10:16:29 AM To: Mohammed Ummeed <mohammed.ummeed@godrejagrovet.com> Cc: Sachin Nanda <sachin.nanda@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: Annual Review - Form to be opened Dear Ummeed and Gyan Please change Overall GCF to Meets expectation @@Gyan please open the form and confirm Employee Overall Goals score Overall GCF Rating Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Mid Review 2020-21 PIP 2020-21 Interim Rating 2020-21 Viswanathan R 2.70 Exceeds Expectations Below Expectations Meet Expectations Meet Expectations 1.2 No Moderate Please complete by today Regards, Astrid Lobo – Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,452 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-23T15:54:06+05:30 | 2021-05-08T16:49:47+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi, Employee id - 702602 Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee, We have rolled back the approved Annual review of 702602 to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,362 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, The below employee is unable to sign her attendance in Mobile app. Can you pls. check the issue. [cid:image001.png@01D73859.217A0A90] Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image002.jpg@01D73859.217A0A90] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,453 | 5 | 1 | Closed | Sonali | provided the steps | Product | Clarification | null | null | null | null | 2021-04-23T15:55:22+05:30 | 2021-05-11T19:52:28+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | ask.adrenalin@myadrenalin.com | vijayakumar.k@myadrenalin.com | null | null | Clarification | Hi Sonali, For the above query, Kindly share the mobile screenshot we will analyze and let me know the solution or Kindly update the latest version of google play store then check if some problems occur in the reported employee, kindly let me know. Further if any clarification please let me know Thanks and Regards Vijayakumar k, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, PFA the error screen shot. Regards, Sonali , Hi Sonali, For the below query, We have tried to log the mobile application is working fine, and attendance also visible, Kindy informs the employee to log in to the application and share feedback. Thanks and Regards Vijayakumar k, Hi Vijay, Can you replace her husband’s no – 8652299827 and register his no and password. She will try to login adrenalin app from this no and sign in attendance. Regards, Sonali , Hi Sonali, As discussed over the call, We have provided the clarification from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
2,363 | Hi Team, One of the managers getting the below issues, can you please check and let me know the issue. Please check and resolve ASAP.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* ---------- Forwarded message --------- From: Sharika Reaz <sharika.reaz@randstadsourceright.com> Date: Fri, Apr 23, 2021 at 3:50 PM Subject: Re: Probation Confirmation To: Umamaheswar Rao <uma.maheswarrao@randstadusa.com> Cc: Kamna Bhatia <kamna.bhatia@randstadusa.com>, Sabatini Hussain < sabatinishruthi.hussain@randstadusa.com> Hello Uma Still facing the same issue [image: image.png] Kind Regards, *Sharika Reaz* Senior Manager *Randstad Sourceright* Hyderabad, India T: +1 845-422-9650 (USA desk phone) M: +91 9985076026 (India mobile phone) sharika.reaz@randstadsourceright.com <mohammed.mujahid@randstadsourceright.com> https://www.randstadsourceright.com/ On Fri, Apr 23, 2021 at 12:20 PM Umamaheswar Rao < uma.maheswarrao@randstadusa.com> wrote: > Hi Sharika, > > Can you please recheck and share the screenshot.. > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > > On Thu, Apr 22, 2021 at 9:40 PM Kamna Bhatia <kamna.bhatia@randstadusa.com> > wrote: > >> Dear Uma, >> >> Sharika is unable to confirm Ruchita on Rplace. Can u pls help us here? >> >> Thanks >> Kamna >> >> >> ---------- Forwarded message --------- >> From: Sharika Reaz <sharika.reaz@randstadsourceright.com> >> Date: Thu, 22 Apr 2021, 8:08 pm >> Subject: Re: Probation Confirmation >> To: Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com>, Kamna >> Bhatia <kamna.bhatia@randstadusa.com> >> >> >> Hello Kamna >> >> Once you feel better can you check on this and advise. >> >> Kind Regards, >> *Sharika Reaz* >> Senior Manager >> >> *Randstad Sourceright* >> >> Hyderabad, India >> >> T: +1 845-422-9650 (USA desk phone) >> >> M: +91 9985076026 (India mobile phone) >> >> sharika.reaz@randstadsourceright.com >> <mohammed.mujahid@randstadsourceright.com> >> >> https://www.randstadsourceright.com/ >> >> >> >> >> >> >> >> On Mon, Apr 19, 2021 at 6:23 PM Sharika Reaz < >> sharika.reaz@randstadsourceright.com> wrote: >> >>> Hello Saba >>> >>> Hope you are feeling better now >>> >>> Can you help me with the below error message >>> >>> [image: image.png] >>> >>> >>> Kind Regards, >>> *Sharika Reaz* >>> Senior Manager >>> >>> *Randstad Sourceright* >>> >>> Hyderabad, India >>> >>> T: +1 845-422-9650 (USA desk phone) >>> >>> M: +91 9985076026 (India mobile phone) >>> >>> sharika.reaz@randstadsourceright.com >>> <mohammed.mujahid@randstadsourceright.com> >>> >>> https://www.randstadsourceright.com/ >>> >>> >>> >>> >>> >>> >> This email message is for the sole use of the intended recipient(s) and >> may contain confidential and privileged information. Any unauthorized >> review, use, disclosure or distribution is prohibited. If you are not the >> intended recipient, please contact the sender by reply email and destroy >> all copies of the original message. >> >> This email message is for the sole use of the intended recipient(s) and >> may contain confidential and privileged information. Any unauthorized >> review, use, disclosure or distribution is prohibited. If you are not the >> intended recipient, please contact the sender by reply email and destroy >> all copies of the original message. > > > This email message is for the sole use of the intended recipient(s) and > may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy > all copies of the original message. This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. | 12,454 | 5 | 1 | Closed | Thokala Umamaheswar Rao | Provided the access | Product | Configuration | null | Confirmation Management | null | null | 2021-04-23T15:56:12+05:30 | 2021-05-03T16:52:11+05:30 | null | null | null | null | null | Change Request | Hi Thokala Umamaheswar Rao, As requested we have checked and provided the form access from our end, Please check now and confirm the same. Let us know if you have any concerns. Regards, Amudhan K, Thanks Amudhan, It's working now.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Fri, Apr 23, 2021 at 4:53 PM Amudhan Karthikeyan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Thokala Umamaheswar Rao, > > As requested we have checked and provided the form access from our end, > Please check now and confirm the same. Let us know if you have any concerns. > > > > Regards, > Amudhan K > > On Fri, 23 Apr at 3:56 PM , Thokala Umamaheswar Rao < > uma.maheswarrao@randstadusa.com> wrote: > Hi Team, > > One of the managers getting the below issues, can you please check and let > me know the issue. > Please check and resolve ASAP.. > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > > ---------- Forwarded message --------- > , Please close.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Wed, Apr 28, 2021 at 4:51 PM Adrenalin eSystems LTD < myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Thokala Umamaheswar Rao, > > > Reminder for the Ticket ID [12454] which has status as Pending Customer. > Please let us know your feedback on the same. > > > Regards, > > Adrenalin Support > > 12454:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. |
2,364 | Hi Team, Pay elements - Leave travel allowance & Special allowance not getting calculated correctly for staff under manager category. Regards Abbas | 12,456 | 5 | 4 | Closed | Mirza Abbas | CTC_PAYGROUP is N | Product | Configuration | null | Salary | null | null | 2021-04-23T16:01:06+05:30 | 2021-04-28T12:18:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, As per the reported query, we understood that the amount is not calculating properly. Please provide us sometimes, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, When checking the reported query , we found that the CTC_PAYGROUP is set as N so the system picked the default template and the value has picked the default template. Now we have changed that configuration as Y. Post that, the data which we uploaded is reflecting and you have done the Pay process in system as well. It is reflecting correct. Requesting you to do the data upload for all employees and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,365 | Dear Vijaya, Please find the below path and Upload the COVID19 Letter and category name will be "COVID19" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Chanda- Arohan\COVID-19 Thanks, Sandip Chanda 8585059226 | 12,457 | 5 | 3 | Closed | Sandip Chanda | bulk data upload | Product | Service Request | null | Employee Information | null | null | 2021-04-23T16:08:54+05:30 | 2021-04-29T19:03:21+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11371, Hi Sandip Chanda, As per request, We will upload the covid letter and confirm from our end, Thanks and Regards Vijayakumar k, Dear Vijaya, As discussed please find the attachment. Thanks & Regards, Sandip Chanda Sandip Chanda | Senior Executive| Human Resource Arohan Financial Services Limited Registered Office: PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 L: +91 33 4015 6055 (155) | M: +91 8585059226 | www.arohan.in Follow Arohan on Facebook, Twitter and LinkedIn __________________________________ Sent from eM Client | www.emclient.com ------ Original Message ------ , Hi Sandip Chanda, As discussed over the call, We have uploaded from our end Successfully, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
2,366 | Dear Vijaya, Below mentioned employee are facing Login issue in Mobile application. Employee ID Employee Name 15082 Ashish Pareek Thanks, Sandip Chanda 8585059226 | 12,458 | 5 | 3 | Closed | Sandip Chanda | we have provided the steps | Product | Clarification | null | null | null | null | 2021-04-23T16:18:13+05:30 | 2021-04-24T00:38:01+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, For the below query, We request you to please follow the below steps : 1) Uninstall the Mobile app and reinstall the same. 2) Post reinstallation if the Pop up appears regard to Allow/Deny kindly provide Allow access. 3) Post this even if the message appears please share the full snapshot. Kindly check and reach us for further clarification. Thanks and Regards Vijayakumar k |
2,367 | New Error code is coming. | 12,459 | 5 | 3 | Closed | Surendra Kumar | Message Editor - Synchronization & Generate XML | Customization | Clarification | null | Performance Appraisal | null | null | 2021-04-23T16:28:33+05:30 | 2021-06-16T17:49:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, As discussed over call, please check if the validation message is getting displayed instead of the validation code. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Message is not coming proper like "MInimum 1 and maximun 2 " it is coming as below: Select a maximum training category of 2 category name., Hi Surendra Kumar, We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Hope the issue with regard to error code has been resolved. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,368 | Login HR : P0085 Prabhpreet kaur sample emp code: P3129 P3155 P3116 We have checked manage role player at our end it does not seems any configuration gap. | 12,460 | 5 | 3 | Closed | Surendra Kumar | Module Role Mapping | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-23T16:40:40+05:30 | 2021-05-11T12:48:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12459, Hi Surendra Kumar, We understand that the "Leave Balance Summary Report is not displaying the below employees data. Login HR : P0085 Prabhpreet kaur sample emp code: P3129 P3155 P3116 Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Post Analysis, we have verified in the "Module Role Mapping" form that the roles mapped with P0085 is not mapped to the Module - LEAVE. Please check the attached screenshot for your reference and map the same in the "Module Role Mapping" form and check whether the below employees are getting displayed in the "Leave Balance Summary" report. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Still not reflecting , Hi Surendra Kumar, The Module Role mapping is not done yet and now we have mapped the PANHRFAC role to the Leave module in the "Module Role Mapping" form. Please check now. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,369 | Hi, Request you to help us to locate attachments of critical incident record. Regards, Pinkiiy Raval | 12,461 | 5 | 3 | Closed | Vaishali Raut | Attachment View | Product | Clarification | null | Job Data | null | null | 2021-04-23T16:42:57+05:30 | 2021-05-03T12:44:43+05:30 | vaishali.raut@medusind.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, Please provide us sometimes, we will schedule the session for the reported query and work on the upload of critical incident record. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, kindly check the attachment view form for checking the attachment provided in the critical incident report. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
2,370 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, We did settlement of Savneet Trehan and there are two errors in the report: 1. PF is getting deducted in report - how this is coming ? 2. He resigned on 11.02.2021 and left on 11.03.2021, so there should be 1 day notice recovery, but in the report there is no notice recovery. Please check and resolve ASAP. Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D73863.547FD320] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,462 | 5 | 1 | Closed | Sonali | tax clarification | Product | Clarification | null | Separation Management | null | null | 2021-04-23T17:09:01+05:30 | 2021-05-12T12:48:17+05:30 | obaidur.khan@bicworld.com, srujana.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | obaidur.khan@bicworld.com, srujana.m@myadrenalin.com | null | null | null | Clarification | Hi Sonali, As per request, We will check this below concern and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, Please check for PF issue. Also, for notice recovery- please add 1 day notice recovery for this case and confirm once done. Regards Harsha J , Hi Sonali, As per request, We have changed the notice recovery days from our end, And PF's total days are 11. March month calculated only 3.5 days and remain 7.5 days pf amount is visible on settlement report, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Hi Vijay, March month his working days was 3.5 days and remaining 7.5 days was LOP days. The March PF calculation is correct. Then how come PF again getting deducted in settlement? Regards Harsha J , Hi Sonali, We have analyzed for the below query, March month pf gross against adjustment happen (6258), So that adjust pf value is reflect on settlement report, Ex: march month tota pf is 750, but the system deduct only 203, And Reminder amount is showing on settlement report Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
2,371 | Hi, Pls reverse the form. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Friday, April 23, 2021 5:07 PM To: Ekta Rawat <ekta.rawat@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com> Subject: Annual Appraisal Form - Open Dear Gyan and Ekta, Please open the below forms. @@Ekta as discussed please make the changes and confirm EDP Username Overall Goals score 2020-21 Overall GCF Rating 2020-21 Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Rating 900531 Ishwar Mali 3.95 Meet Expectations Meet Expectations Meet Expectations Meet Expectations Successful Regards, Astrid Lobo - Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,463 | 5 | 2 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-23T17:10:15+05:30 | 2021-05-08T18:49:16+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Service Request | Hi Gyanamayee, We understand that you are unavailable to provide remote session now. Please let us know once you are available, we will connect and proceed with the requested cleanup. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls reverse. Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Pls reverse. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Pls reverse form. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,372 | Forms pending for approval – 1048 ^ Yatin Babulal Nathalal No values are coming – This issue is repeatedly coming | 12,464 | 5 | 2 | Closed | Varun Kumar S | Payroll not yet handover to support | Product | Clarification | null | Tax | null | null | 2021-04-23T17:16:59+05:30 | 2021-05-11T09:48:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, The reported query has been related to the Payroll which has not yet handed over to the Support Team. Hence requesting you to please check the details with Ms. Jisha on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,373 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls reverse. Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ From: Astrid Lobo <astrid.lobo@godrejagrovet.com> Sent: Friday, April 23, 2021 5:10:57 PM To: Sajal Pal <sajal.pal@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com>; Suresh Viswanathan <suresh.viswanathan@godrejagrovet.com> Subject: Annual Appraisal Form - Open Dear Gyan and Sajal, Please open the below forms. @@Sajal as discussed please make the changes and confirm EDP Username Overall Goals score 2020-21 Overall GCF Rating 2020-21 Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Rating 900427 Sunil Rana 4.65 Meet Expectations Meet Expectations Meet Expectations Meet Expectations Superior Regards, Astrid Lobo – Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,465 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-23T17:23:20+05:30 | 2021-05-08T17:51:03+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Service Request | Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,374 | Mr.Ramesh (641) worked on 24.02.2021 during VVIP mvt and unable to Login Biometric. Same was regularized already and he got confirmation mail also for such apply . But still HRIS shows ABSENT. Please do the needful. | 12,466 | 5 | 3 | Closed | Senthil kumar M S | AR is raised out of hi shift timings | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-23T17:39:51+05:30 | 2021-05-11T12:48:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Senthil kumar M S, As discussed over the call, Employee shift starts after Afternoon 3 to night 11:00 Pm . Employee should raise the Attendance regularization within the shift period or the DAY BASED AR . But employee have raised AR from 07:13 AM to 16:40 Pm which is out of shift timings so AR have been moved to before day. We have requested you to remove the AR and raise AR for DAY based. Please check the same and update us in case of clarification. |
2,375 | Pls reverse. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Friday, April 23, 2021 5:37 PM To: Sajal Pal <sajal.pal@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com>; Suresh Viswanathan <suresh.viswanathan@godrejagrovet.com> Subject: Annual Appraisal Form - Open Dear Gyan and Sajal, One more @@Sajal as discussed please make the changes and confirm. Gyan map the form to Sajal EDP Username Overall Goals score 2020-21 Overall GCF Rating 2020-21 Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Rating 900432 Prohlad Mondal 4.00 Meet Expectations Meet Expectations Meet Expectations Meet Expectations Superior Regards, Astrid Lobo - Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: 23 April 2021 05:11 PM To: Sajal Pal <sajal.pal@godrejagrovet.com<mailto:sajal.pal@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com<mailto:ashutosh.deshpande@godrejagrovet.com>>; Suresh Viswanathan <suresh.viswanathan@godrejagrovet.com<mailto:suresh.viswanathan@godrejagrovet.com>> Subject: Annual Appraisal Form - Open Dear Gyan and Sajal, Please open the below forms. @@Sajal as discussed please make the changes and confirm EDP Username Overall Goals score 2020-21 Overall GCF Rating 2020-21 Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Rating 900427 Sunil Rana 4.65 Meet Expectations Meet Expectations Meet Expectations Meet Expectations Superior Regards, Astrid Lobo - Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,467 | 5 | 2 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-23T17:41:20+05:30 | 2021-05-08T17:51:04+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Service Request | Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,376 | Hi, We are trying to upload the bulk offer upload file in UAT but it shows error. Request you to do the needful at the earliest. Attachment for your reference. Regards, Pinkiiy Raval | 12,468 | 5 | 3 | Closed | Vaishali Raut | Product Issue | Product | Patch Deployment | null | Offer Management | null | null | 2021-04-23T17:44:56+05:30 | 2021-05-19T15:49:46+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, As per the reported query, we understood that you are not able to do the bulk offer upload in system. Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/162128119 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, We are working with our internal team for the reported query. Please allow us sometimes for the same. Internal Reference ID : ADL_2009_21824 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, we have identified the reported query as an issue in the Product and also deployed the patch for the same. Post that ,the data is getting verified successfully. Please check and update the status. Note : A bundle patch has to be promoted in system for CTC and CLAIMS Module. Requesting you to please do take the backup and provide the downtime of 01 Hrs and 30 Mins in the first week of May month. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, We can schedule the bundle patch activity tomorrow on 5th May 2021. So please do the needful. Regards, Pinkiiy Raval, Hi Vaishali Raut, Based on your request, we will do the patch deployment by tomorrow. Once it is done, we will update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,377 | Resignation reminder is not functional - 6072 Pending with 6074 -Ajay Kumar Mishra No reminders triggered from 20th 23rd. | 12,469 | 5 | 3 | Closed | Varun Kumar S | Workflow has to be configured for intimation | Product | Configuration | null | Separation Management | null | null | 2021-04-23T18:04:03+05:30 | 2021-05-11T12:48:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, As per the reported query, we understood that the resignation reminders are not triggered in system. We will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the reported query from our end, the reminders will be triggered in the system based on the Notification Intimation mails. For Record Resignation, in the second level approval, you have not set the Notification Intimation for Functional Reporting Manager due to which the mail has not triggered. You have set the Notification Approval mail for Functional Reporting Manager in first level it should be marked as Notification Intimation Mails of second level. If you need clarifications on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,378 | Dear Madam, employee is not added with Transfer leaves. please do the needful Transfer effective date is 1st Feb 21. EM ID: 2593 Regards, Sowmy | 12,470 | 5 | 3 | Closed | Sowmya | Transfer leave has been credited | Product | Clarification | null | Employee Information | null | null | 2021-04-23T18:08:40+05:30 | 2021-04-24T11:37:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12412, Hi Sowmya, We have checked, 04 Feb 2021 transfer leave has been credited. Request you to re-check and revert for any further clarifications. Regards, Srujana.M |
2,379 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check the below not able to in front end. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D7386A.EFCAC090] From: Mconnect India <mconnect@groupm.com> Sent: 16 April 2021 15:32 To: Ravi Rashmi <ravi.rashmi@mediacom.com> Subject: Bank Details IND Actioned by You Moved to Failed Transaction Importance: High Bank Details IND Actioned by You on 16-Apr-2021 15:31 has moved to Failed Transaction Form Name : Bank Details IND Raised For : MCO0645 - Ravi Rashmi Error Message : REC_FOUND_I: RECORD ALREADY EXISTS FOR THE SAME BANK NAME AND ACCONT NO. Request you to navigate to form 'Failed Transaction' and reprocess the same,In case the error is still not resolved request you to reach HR Team Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,471 | 5 | 1 | Closed | Rishi Ranka | Backend Update. | Product | Data Correction | null | Employee Information | null | null | 2021-04-23T18:17:37+05:30 | 2021-05-12T21:49:35+05:30 | sarfraaz.siddiqui@groupm.com, ask.adrenalin@myadrenalin.com, pradeep.kumar1@groupm.com | sarfraaz.siddiqui@groupm.com, ask.adrenalin@myadrenalin.com, pradeep.kumar1@groupm.com | pradeep.kumar1@groupm.com | null | null | Software Problem | Hi Rishi, We understand that bank details have moved to failed transaction. We will share the connection shortly and work on it. Regards, Judhistira.M, Hi, Please share the connection. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73A9E.AC743660] , Hi Rishi, Please join on below link: https://us02web.zoom.us/j/84993072766?pwd=MUE0VXZQRkFiZStXWm9EQXJQUDJKdz09 Regards, Judhistira.M, @Sarfraaz Siddiqui<mailto:sarfraaz.siddiqui@groupm.com> Sir please join the link. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D73AB8.95D3FB10] , Hi, As discussed with Mr.Sarfraaz, you are unable to connect server now. So please share the connection once server issue resolved. Regards, Judhistira.M, Hi, Please share the connection I will join. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, Please join on below link: https://us02web.zoom.us/j/81202960405?pwd=ZGdqWGZHaksrZ0hvVUIxZU92QmRzdz09 Regards, Judhistira.M, Hi Rishi, As checked, below bank details were already registered with employee's old ID hence we have removed bank details from old ID and reprocessed the transaction. Now the transaction is pending for approval. Please check the same and act accordingly. Regards, Judhistira.M, Closed Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 |
2,380 | Hi, Employees (11615, 11625 and 11604) are filling their "Associate On-Boarding" form completely, however still the same is not getting submitted due to below error. Besides every form Green tickmark is also appearing. - Fill the pending form details Attaching screenshot of 1 case FYR Thanks, Rashmi D | 12,472 | 5 | 4 | Closed | Rashmi Deshpande | Form name changed as per customer's form name.
"Associate details" instead of "Employee details". | Product | Data Correction | null | Employee Information | null | null | 2021-04-23T18:30:23+05:30 | 2021-04-23T23:28:17+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, As discussed, please join the below zoom link. https://us02web.zoom.us/j/88678287772?pwd=S1BhdUZhOVVIdGFvUU9yakVsYUJUdz09 Meeting ID: 886 7828 7772 Passcode: 123456 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As informed & showcased over the remote session, the reported problem was due to a difference in form name "Associate Details" which is being checked in the On-boarding process as "Employee Details". We have changed the same as "Associate Details", and the Onboarding process is now completed for the employee. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks for the same. |
2,381 | Hi Team, Request you to confirm on the audit trail report for Santonu Ghosh (AIE-1213) leave and attendance for approvals. Or let me know how I can download this report form system. Regards, Dilshad Saifi | 9627952007 Dilshad.saifi1@amway.com | 12,473 | 5 | 3 | Closed | Dilshad Saifi | clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-23T18:44:38+05:30 | 2021-05-13T10:54:55+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Dilshad Saifi, Please check the below two reports for the Leave and AR approvals. Leave Ledger - This report will provide the leave applied details Attendance Regularization details - This one will provide the AR raised details. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran, In these reports the audit trail for approvals is not there. I wanted to check if someone apply the leave/AR the same is approved by whom manager or HRC. Thanks & Regards, Dilshad Saifi , Hi Dilshad Saifi, As checked, there is no sperate report available to show the Approver for the leave and AR raised. We will call you on this to discuss the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Dilshad Saifi, As checked, there is no sperate report available to show the Approver for the leave and AR raised. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
2,382 | Please see the screenshot as error code is showing in Let OUT screen for employee (Ramesh - 641) | 12,474 | 5 | 3 | Closed | Senthil kumar M S | V009900 key mesege is not available, now insereted | Product | Clarification | null | Tax | null | null | 2021-04-23T18:47:45+05:30 | 2021-05-11T12:48:41+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12466, Hi Senthil kumar M S, As per the query ,We have verified that and identified that Message Key V009900 is not updated so when we employee saved Let out the alert showed the key id but not the message . we have now update the key requesting you to check the same and update us in case of clarification |
2,383 | Tax computation sheet is download for the month. March month Computation sheet need to be merged with Form16. Here the problem is employees resigned prior to March will not appear in March month file. Need solution for this. | 12,475 | 5 | 3 | Closed | Senthil kumar M S | TCS should be generated with the date as Last working date | Product | Clarification | null | Tax | null | null | 2021-04-23T18:48:31+05:30 | 2021-05-18T17:49:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12474, Hi Senthil kumar M S, As per the query , we have understood that for INACTIVE employees you need fetch the TCS in the year end. As informed earlier it is not fesible ,We have to take the TCS from the LAST working month of that employee . Based on your request ,We will check the feasibility once again and update you the status., Hi Senthil kumar M S, As informed over the call, it is not feasible ,We have to take the TCS from the LAST working month of that employee . Kindly check the same and update us in case of clarification. |
2,384 | For APL03235 ^ SYED FAIZ AHMED Confirmation forms are coming for approval let us know the workflow tracker how it is coming | 12,476 | 5 | 3 | Closed | Vidyasagar | approver was regional facilitator earlier and as per workflow the transactions moved to him. | Product | Configuration | null | Employee Information | null | null | 2021-04-23T19:23:20+05:30 | 2021-05-11T10:48:41+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post analysis we understood that the mentioned approver APL03235 was Regional HR earlier in 2020 and these transactions were raised in 2020. Since the user APL03235 was the regional hr. for these employees at that moment, the transactions moved to him. Note : The workflow for Confirmation Appraisal was configured in the ways where there are 3 levels, Reporting, Functional Reporting, Regional HR. Thanks and Regards, Dhivya . V |
2,385 | Dear Madam, we are unable add covide special leaves to the employee 66693. his name is not seen in Leave balance adjustment TAB. please do the needful. Regards, Sowmya | 12,477 | 5 | 3 | Closed | Sowmya | Below-reported employee location: Ramganjmandi is not mapped in the "Special Leave for Covid-19" leave type in the leave configuration form. | Product | Clarification | null | Employee Information | null | null | 2021-04-23T20:55:32+05:30 | 2021-04-24T13:30:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12470, Hi Sowmya, We have checked the below-reported employee location: Ramganjmandi is not mapped in the "Special Leave for Covid-19" leave type in the leave configuration form. Please do the mapping and revert for any further clarifications. Regards, Srujana.M |
2,386 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We request your support to guide on the FY-21-22 Goal setting calendar creation Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,478 | 5 | 1 | Closed | Balaji Damodaran | PMS initiation for 2021_2022 | Product | Service Request | null | Performance Management | null | null | 2021-04-23T20:56:53+05:30 | 2021-05-09T10:49:19+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Balaji Damodaran, As discussed we have connected with you and guided you to initiate PMS for 2021-2022 year in UAT. Post verifying in UAT the same is configured in live server also. Kindly check and ket us know the feedback. Regards, Jayakrishnan. N Product Support |
2,387 | Dear Madam, we are unable add covide special leaves to the employee 77229. his name is not seen in Leave balance adjustment TAB. please do the needful. Regards, Sowmya | 12,479 | 5 | 3 | Closed | Sowmya | Below reported employee location is not mapped for this leave "Special Leave for Covid-19" . | Product | Clarification | null | Employee Information | null | null | 2021-04-23T20:58:27+05:30 | 2021-04-24T13:29:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12477, Hi Sowmya, We have checked, below reported employee location is not mapped for this leave "Special Leave for Covid-19" . Please check and revert for any further clarifications. Please do the mapping and do accodingly. Regards, Srujana.M |
2,388 | Mobile app issue while approving the entries from HoD login - 1043 - Arvind Saksena Example _ 2030 | 12,480 | 5 | 3 | Closed | Varun Kumar S | dynamic approval click event happening without giving time for refreshing the page | Product | Clarification | null | null | null | null | 2021-04-23T21:03:39+05:30 | 2021-05-11T13:49:05+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, As requested earlier, kindly share the Date and Time when the reported error has occurred. It will be easy for us to trace the log. Kindly share the information. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the reported query from our end, the Approver 1043 is trying to approve the application through Dynamic Approval by clicking the green tick button. In this case, since there was few AR transactions is pending, when he clicks that green button the page refresh will happen before getting refreshed, he is trying to approve the another records. Because of that, the Flow ID and Raised By ID is not getting matched and Invalid Approver error is comings. Kindly inform the user to approve the records once the previous records has been approved successfully and it should be moved from his queue. If you need more clarifications on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,389 | Hi, Horizontal Tax computation report for RHDFCL is not generating. Pls chk and confirm urgently | 12,481 | 5 | 3 | Closed | Rekesh Prasad | null | null | null | null | null | null | null | 2021-04-24T10:12:15+05:30 | 2021-04-24T13:09:58+05:30 | null | null | null | null | null | null | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets |
2,390 | Dear Jayakrishnan, Request you to check the yellow marked Bonus which we have not released to Muthukumar for FY 2021-22. [cid:image004.png@01D738F5.130ED0C0] Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D738F4.8392F160] [cid:image003.jpg@01D738F4.8392F160] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,482 | 5 | 1 | Closed | Roseline Judia | formula change | Product | Configuration | null | Tax | null | null | 2021-04-24T10:33:20+05:30 | 2021-05-13T17:50:22+05:30 | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com | null | null | Software Problem | Hi Roseline Judia, We will check the reported query on TCS issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Request you to update the status of below on priority as we have to close the F & F. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D73C15.1DC92420] [cid:image003.jpg@01D73C15.1DC92420] , Dear Roseline/Nainesh, Post analysis we understood that there is two components with regard to bonus calculation 'Bonus' and 'Bonus Settlement' and also Gross pay IT is enabled for both the components and hence while processing settlement two components are displaying in TCS. As discussed to avoid this issue for settlement employees we have changed the Bonus component formula to fetch the correct value. Kindly do settlement process again and then verify the same in TCS. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Noted your below mail and the same is in order, trust the same issue will not reiteration henceforth. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D73C56.2B039CB0] [cid:image003.jpg@01D73C56.2B039CB0] |
2,391 | Reverse forms of below employees 900531 Ishwar Mali 010293 Rakesh Utekar | 12,483 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-24T10:35:35+05:30 | 2021-05-09T10:49:20+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-04-24 05:05:35 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,392 | Change manager as Bikram and reverse form again 900049 Umakant Yadav | 12,484 | 5 | 3 | Closed | Gyanamayee Swain | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | 2021-04-24T10:36:58+05:30 | 2021-05-09T10:49:20+05:30 | null | null | null | null | null | Clarification | created_by: 2043020884409 time: 2021-04-24 05:06:58 UTC, Hi Gyanamayee, As informed, after reversal of the form yesterday, it has been approved by "Bikram Das" only around 8:40 PM. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,393 | Where is the Annual review form of "707546 - Suhas Ravindra Advant" | 12,485 | 5 | 3 | Closed | Gyanamayee Swain | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | 2021-04-24T11:06:28+05:30 | 2021-05-09T14:49:36+05:30 | null | null | null | null | null | Clarification | created_by: 2043020884409 time: 2021-04-24 05:36:28 UTC, Hi Gyanamayee Swain, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, Annual review form of 707546 is pending approval with "S Varadaraj(555380)". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,394 | Emp P2356 ^ Chetan Goyal | 12,486 | 5 | 3 | Closed | Surendra Kumar | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | 2021-04-24T11:20:19+05:30 | 2021-04-26T13:39:45+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, As discussed over call, the Employee - P2356 Chetan Goyal has submitted the Self appraisal and the rating columns are displaying in the form. We will check for other employee - P2484 and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,395 | P2886 ^ Manjeet Singh | 12,487 | 5 | 3 | Closed | Surendra Kumar | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | 2021-04-24T11:56:02+05:30 | 2021-04-26T13:39:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12486, Hi Surendra Kumar, As discussed over call, the Employee - P2886 Manjeet Sigh has submitted the Self Appraisal form and the rating columns are getting displayed in the form. We will check for the other employees and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,396 | Dear Team, In Dependent Detail , We need dep, des , location of employee as well as employees dob and while taking report we are getting duplicate name , kindly remove . Regards, Supulaxmi Konar Hr-Operation | 12,488 | 5 | 2 | Closed | Supulaxmi Konar | Added employee details through iReporter Designer. | Product | Data Correction | null | Job Data | null | null | 2021-04-24T12:00:02+05:30 | 2021-05-13T01:51:43+05:30 | archana.guhagarkar@nbhcindia.com | archana.guhagarkar@nbhcindia.com | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that you need employee details like Department, Designation, location, DOB in Dependant Details Report. We will connect shortly and guide you how to add these details through iReport Designer form. If an employee has filled his/her family details of more than 1 , that many record will be pulled for the particular employee. This is not a duplicate. Regards, Judhistira.M, Hi Supulaxmi, We will have a call by 10.30 am tomorrow and guide you how to add employee details through iReport Designer form. Please let me know your convenient time in case if you are not available by 10.30 am tomorrow. Regards, Judhistira.M, Hi Supulaxmi, Please join on below link: https://us02web.zoom.us/j/86581713969?pwd=Vm1rZlpqWXd1dDIwWkdNdVc0K1o0dz09 Regards, Judhistira.M, Hi Supulaxmi Konar, We have explained the functionality of i-Reporter over the zoom session yesterday and added below employee details in Dependent Details Report. Please check and confirm. Regards, Judhistira.M |
2,397 | Kindly run the Absent Week off Holiday schedulers from 21.03.2021 to till date | 12,489 | 5 | 3 | Closed | Vidyasagar | we have executed the attendance schedules from 21 Mar 2021 to 20 Apr 2021. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-24T12:02:43+05:30 | 2021-05-31T12:23:50+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As per your request, we have executed the attendance schedules from 21 Mar 2021 to 20 Apr 2021. Request you to check and revert for any further clarifications. REgards, Srujana.M |
2,398 | Please move the salary from future to fixed | 12,490 | 5 | 3 | Closed | Vidyasagar | CTC details has been moved | Product | Clarification | null | Pay process | null | null | 2021-04-24T12:03:24+05:30 | 2021-05-09T12:48:55+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We have checked and moved the salary details, for this pay group: AHEL Delhi Staff still in mar month unable to move the details. Plz, do the confirmation process and check. Later on, we will move the 5 employees' data. Please revert for any further clarifications. Regards, Srujana.M |
2,399 | P0090 ^ Sachin Sharma | 12,491 | 5 | 3 | Closed | Surendra Kumar | Chrome & IE mismatch | Customization | Patch Deployment | null | Performance Management | null | null | 2021-04-24T12:32:52+05:30 | 2021-04-26T13:39:06+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12487, Hi Surendra Kumar, We will check the reported query on PMS rating disappears after saving and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and the Rating is getting saved and also not vanished. Also the user is using the "Internet Explorer" and not the google chrome. Please check with the user to check in google chrome and also we will check internally with the Customization team and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,400 | P2304 ^ Mahendiran M | 12,492 | 5 | 3 | Closed | Surendra Kumar | Chrome & IE mismatch | Customization | Clarification | null | Performance Management | null | null | 2021-04-24T12:42:03+05:30 | 2021-04-26T13:38:38+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12491, Hi Surendra Kumar, We will check the reported query on PMS isssue and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and the Rating is getting saved and also not vanished. Also the user is using the "Internet Explorer" and not the google chrome. Please check with the user to check in google chrome and also we will check internally with the Customization team and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
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