Master_ID int64 1 3.7k | description stringlengths 1 79k ⌀ | display_id int64 10k 13.8k | status int64 4 5 | priority int64 1 4 | status_name stringclasses 2 values | requester_name stringclasses 290 values | cf_root_cause_analysis_rca stringlengths 2 855 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 14 values | cf_sub_modules stringclasses 77 values | cf_known_issue float64 | cf_fix_type float64 | created_at stringlengths 25 25 | updated_at stringlengths 25 25 | cc_emails stringlengths 17 566 ⌀ | reply_cc stringclasses 641 values | tkt_cc stringclasses 431 values | fwd_emails stringclasses 20 values | bcc_emails stringclasses 1 value | ticket_type stringclasses 5 values | Notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
2,201 | Dear Team, Employee NBHC04503 ^ Ponmarimuthu A 's wrong Pan no. entered , system is not allowing to update correct No.. Correct Pan No. : DGDPP2579H Regards, Supulaxmi Konar Hr-Operation | 12,292 | 5 | 3 | Closed | Supulaxmi Konar | Backend Update. | Product | Data Correction | null | Employee Information | null | null | 2021-04-20T15:05:11+05:30 | 2021-05-06T00:49:32+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.76 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, As checked, PAN field is disabled in Employee details form hence it is not allowing you to update. As discussed over the call, you do not want to enable the PAN field and want us to update PAN from backend. We will update the same and confirm. Regards, Judhistira.M, Hi Supulaxmi, As requested, PAN has been updated for below employee. Please check and confirm. Regards, Judhistira.M |
2,202 | How to use this feature "Claims Requisition". Please explain, we would like to utilize it. | 12,293 | 5 | 1 | Closed | CHIDAMBARA SELVAN N | requested concern team to reach | Product | Clarification | null | Claims & Reimbursement | null | null | 2021-04-20T15:06:56+05:30 | 2021-05-12T12:48:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12290, Hi CHIDAMBARA SELVAN N, From your statement, we can understand that requesting the feature "Claims Requisition " and its process flow in adrenalin. We have informed the concerned team to get in touch with you about the forms to proceed further. You can reach me at 9840101023 for more clarification required. Regards Raghu.T, This ticket is not pending with customer it is pending with Adrenalin., Hi CHIDAMBARA SELVAN N, As discussed, we are closing this point and requesting to keep track in email. Regards Raghu.T |
2,203 | Need your guidance on how to utilize this feature "Item Requisition" | 12,294 | 5 | 1 | Closed | CHIDAMBARA SELVAN N | requested concern team to reach | Product | Clarification | null | My Information | null | null | 2021-04-20T15:08:49+05:30 | 2021-05-12T12:48:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12293, Hi Chidambara selvan, From your statement, we can understand that requesting the feature "Item Requisition " and its process flow in adrenalin. We have informed the concerned team to get in touch with you about the forms to proceed further. You can reach me at 9840101023 for more clarification required. Regards Raghu.T, This ticket is not pending with customer it is pending with Adrenalin., Hi CHIDAMBARA SELVAN N, As discussed, we are closing this point and requesting to track in email. Regards Raghu.T |
2,204 | Hi, There are few forms that we have came across that are affected post patch upgrade activity. Please make them in the same way as they were before. 1. Re-Open Settlement Report - Swapnil will provide clarity on the same 2. Salary Register Before Settlement Confirmation - Swapnil will provide clarity on the same 3. Separation_Activity_Status_2346 - Activity Owner is coming blank in "ACTIVITYOWNER" column for below list of employees. 10299 10523 10876 11026 11286 11327 11344 11535 11536 1246 8892 90006 90007 90009 90011 If we come across any other forms that are acting differently, will update as and when noticed. | 12,295 | 5 | 3 | Closed | Rashmi Deshpande | aes.ssrsdynamicreports.PL this file has been updated then issue has been resolved | Product | Patch Deployment | null | Salary | null | null | 2021-04-20T15:19:43+05:30 | 2021-05-03T17:49:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi Deshpande, From the above description, we understood that there is some clarification required for the given reports. We have taken the connection and we will provide the clarification for the same. Regards Prakash, Hi Prakash, Please update on the status., Hi Rashmi, As explained over the call, for the 3rd point of the "Separation_Activity_Status_2346" report, as per the latest product functionality, the clearance activities will be triggered to multiple activity owners in case of multiple facilitators. Hene, the report will show the activity owner's name only after approval, whoever approved the activity will be shown as activity onwer. For the other 2 points of Payroll reports, Prakash will connect tomorrow and resolve the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi Deshpande, The below-mentioned report has been generated, we have resolved the issues. 1. Re-Open Settlement Report 2. Salary Register Before Settlement Confirmation Regards Prakash |
2,205 | In iss setting URL Mapped as https://adrenalin.rmcl.in/ error message shown, but when https://adrenalin.rmcl.in/adrenalin successfully logged. | 12,296 | 5 | 3 | Closed | ROOTS IT | Clarification provided | Product | Clarification | null | Application Access Management | null | null | 2021-04-20T15:22:49+05:30 | 2021-06-16T16:16:35+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, As discussed over the phone, https://adrenalin.rmcl.in/ is the domain URL for the RMCL and in this if we add Adrenalin i.e., https://adrenalin.rmcl.in/adrenalin then with the domain system will redirect to the Adrenalin Virtual Directory for accessing the application. Ex: If you put https://localhost in Application Server then IIS Page will open. If you put https://localhost/adrenalin then Adrenalin login page will open. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,206 | V. Sathishkumar (600201) is getting an error message W002718 while submitting tax declaration. Please look into this error and rectify. | 12,297 | 5 | 3 | Closed | KARTHIKEYAN. K | message sync is done | Product | Clarification | null | Tax | null | null | 2021-04-20T15:38:00+05:30 | 2021-05-01T12:52:08+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, As per the query ,We have understood that while employee sumitting the TAX Declaration , Employee is getting validation as W0021718. This is a key that reers to employee data is save temperaroliy sisnce message is not synced properly we will get key .We will schedule session and sync it propelry . , Hi KARTHIKEYAN. K, Kindly join this session https://fastsupport.gotoassist.com/680352415, Hi KARTHIKEYAN. K, As informed over the call, This is warning W002718 refers to employee tax data is save temporarily .We have now completed the message synced . So employee will get the alert message instead of key. Kindly check the same and update us in case of clarification. |
2,207 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, The below staff are unable to access goal setting, their position seems to be not mapped to KPI (Nursing Assistant). Can you please do the needful asap: Employee Id Employee Name First Name Last Name Middle Name Salutation Email ID Reporting To Functional Reporting To OU NAME Designation Name 5293 Ligaya Camarse Jimenez Ligaya Jimenez Camarse MS jimenez.ligaya@yahoo.com Thair Mohammad Hamad Abuawwad(5230) Samy Abdelsatar Ahmed Elsayed(5163) Pyramids Health Services LLC Nursing Assistant 5331 Wilna Lachica Cavanes Wilna Cavanes Lachica MISS wilnacavanes@gmail.com Thair Mohammad Hamad Abuawwad(5230) Samy Abdelsatar Ahmed Elsayed(5163) Pyramids Health Services LLC Nursing Assistant Regards, Amit Sangha [cid:imagefdda42.PNG@aaf89c2c.42a5f8c4]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image2958a0.PNG@d27464e0.43b32c5a]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5dce10.JPG@64d1a996.47be89b1]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,298 | 5 | 1 | Closed | Amit Sangha | goals initiated | Product | Service Request | null | Goal Management | null | null | 2021-04-20T15:58:29+05:30 | 2021-05-06T19:49:30+05:30 | saravanan.mani@myadrenalin.com, kritika.kumar@abaninvestment.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, venkateswaran.c@myadrenalin.com | saravanan.mani@myadrenalin.com, kritika.kumar@abaninvestment.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, venkateswaran.c@myadrenalin.com | kritika.kumar@abaninvestment.com, ask.adrenalin@myadrenalin.com | null | null | Service Request | Hi Amit, Below employees goals has been initiated. Kindly check and let us know for any clarification. ? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
2,208 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, PFB. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Tuesday, April 20, 2021 9:14 AM To: Ekta Rawat <ekta.rawat@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com> Subject: Re: Final Review: Mapping id on adrenalin Hey thanks Gyan kindly confirm @@Ekta any other form left? Get Outlook for Android<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fghei36&data=04%7C01%7Cgyanamayee.s%40godrejinds.com%7C7473746238754573689408d903ae8c91%7Cbfa3dfb091d54bf79a0cfbf6ff337187%7C0%7C0%7C637544870495729488%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=K1Bj6tsnIzJXIJgyh3x68Fr88UZyJkf8NwC2tBgdeQE%3D&reserved=0> ________________________________ From: Ekta Rawat <ekta.rawat@godrejagrovet.com<mailto:ekta.rawat@godrejagrovet.com>> Sent: Tuesday, April 20, 2021 3:24:33 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>>; Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com<mailto:ashutosh.deshpande@godrejagrovet.com>> Subject: RE: Final Review: Mapping id on adrenalin Hi It is submitted. PFA. It is still not visible to me. PFB. [cid:image001.jpg@01D73594.ACAD00D0] From: Gyanamayee Swain Sent: 19 April 2021 22:21 To: Ekta Rawat; Astrid Lobo Cc: Ashutosh Deshpande Subject: RE: Final Review: Mapping id on adrenalin Hi, He has saved but not submitted Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Ekta Rawat Sent: Monday, April 19, 2021 10:19 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>>; Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com<mailto:ashutosh.deshpande@godrejagrovet.com>> Subject: RE: Final Review: Mapping id on adrenalin Not done for Narendra Bamaliya. From: Gyanamayee Swain Sent: 19 April 2021 22:03 To: Ekta Rawat; Astrid Lobo Cc: Ashutosh Deshpande Subject: RE: Final Review: Mapping id on adrenalin Done. Pls check and confirm. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Ekta Rawat Sent: Monday, April 19, 2021 8:36 AM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com<mailto:ashutosh.deshpande@godrejagrovet.com>> Subject: Final Review: Mapping id on adrenalin Importance: High Hi Astrid Some of my team members' submission of evaluation is not visible to me on adrenalin. PFB the screenshot. [cid:image005.jpg@01D73594.AC9496D0] I am sure that submission is made by Shabbir, Mukesh, Manish, Sanjiv, Udai, Rahul as well. Can you please ensure that all the following employees are mapped to my id? Mumbai Narendra Bamaliya Mumbai Manish Jadhav Mumbai Rahul Gadadare Mumbai Prayas Kamble Mumbai Shabbir Mithaiwala Mumbai Sachin Eknath Malusare Mumbai Sujit Bansode Mumbai Prashant Pawar Mumbai Mukesh Surve Mumbai Deepak Patil Mumbai Rohan Desai Mumbai Rohan Howal Mumbai Ishwar Mali Mumbai Javendra Singh Gujarat Uday Rajput Gujarat Rahul Tiwari Mumbai Sanjiv Vishwakarma Regards Ekta Rawat [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,299 | 5 | 3 | Closed | Gyanamayee Swain | Data was in queue table also before submission, submitted data didnt flow through completely.
Deleted from WFS_PMS_Tran_QUEUE_DTL_T table and re-submitted | Customization | Data Correction | null | Performance Management | null | null | 2021-04-20T16:17:53+05:30 | 2021-05-05T17:48:46+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Gyanamayee, The issue for below reported employee "900071 - Narendra Kumar Bamaliya" has been resolved. It was due to data related technical issue, we have corrected the same. The form is now submitted and pending approval with Ekta. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,209 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sumithra, As discussed, please change the PPL & PL credit configuration as below: Number of Days For Credit:* change to 2 from 0.86 For New Joinees: For joining's between Leave accrued / credited in succeeding month 1st to 15th of Month --2 Privilege Leave 16th onwards--1 Privilege Leave For Employees serving NP LWD Falls on or before 14th - No leave accrual/ credit LWD falls b/w 15th-28th- 1 PL accrual/credit LWD falls after 28th till EOM- 2 PL accrual/credit Also, kindly check the PL credit notification. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73602.A8A96FF0] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,300 | 4 | 1 | Resolved | Shweta Ghule Shankarrao | changes in leave credit for new joinees and the resigned employees. | Customization | Patch Deployment | Admin Module | Absence | null | null | 2021-04-20T16:37:49+05:30 | 2021-06-08T21:40:29+05:30 | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com, shagufta.s@myadrenalin.com, gopalakrishnan.s@myadrenalin.com, raju.chavan@npci.org.in, suresh.esakki@npci.org.in, deepa.nair@npci.org.in, rajendra.gour@npci.org.in, amit.chobdar@npci.org.in, shweta.ghule@npci.org.in | ask.adrenalin@myadrenalin.com, sumithra.r@myadrenalin.com, gowtham.n@myadrenalin.com, shagufta.s@myadrenalin.com, gopalakrishnan.s@myadrenalin.com, raju.chavan@npci.org.in, suresh.esakki@npci.org.in, deepa.nair@npci.org.in, rajendra.gour@npci.org.in, amit.chobdar@npci.org.in, shweta.ghule@npci.org.in | null | null | null | Change Request | Hi Shweta Ghule Shankarrao, We will change the configuration as per your request in the leave credit configuration and will confirm you on this. Thanks, Sumithra., [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumithra, With reference to the trail mail, kindly update on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73A8D.17608440] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] ++Shagufta & Gopal Dear Shagufta, With reference to the trail mails, we will have to close PL credit configuration on high priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73CE4.D70666D0] , Hi Shweta Ghule Shankarrao, The PL/PPL configuration has been done as per your request. We have explained you the front end configurations too. The mail content has been changed and verified from your end. We have shown this over teams meeting. The leave credit scheduler is set at 6.00 am in the morning. Thanks, Sumithra., Hi Sumithra, Below issue has been resolved. You can close the ticket. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73DC6.AA067D90] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumithra, As discussed, PL credit mails for the month of April 2021 have not got triggered. However; credit has happened correctly. For one employee EE 22984 he has not got the credit. Kindly check & confirm. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D74019.7A0FE0E0] , Dear Shwetha, Please find below screenshot of Credit mail triggers, few have gone successfully while few have got failed with highlighted error. Please check with your IT team on the reason of this error. SUCCESS : [cid:image002.jpg@01D7401B.B6A8A800] ERROR : [cid:image003.png@01D7401B.B6A8A800] Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001] , ++Deepa Ma’am & Rajendra Sir Dear Raju & Suresh, With reference to the trail mail, PL credit mails for April 2021 have not got triggered. Few mails have been sent successfully however, few mails are rejected by the server. Adrenalin team has asked us to check with our IT team. Please refer trail mail for more details. Also, there is no update on attached mail. Kindly help us resolve mail related issues on high priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D74020.945E2D10] , Dear Shweta, ++ Noted , we will check with IT / Email Support Team and revert. For attached mail issue , Mr. Amit Chobdar has replied that some internet issues going on and he is working on it. Regards, Suresh Esakki. Mobile: +91 7045958840 | 9967886827 , Dear Shweta / Gowtham, Attached issues with Naga Chaitanya is resolved , updating and will receive all pending emails in an hours. In trail mail issues , Kindly share the users list which all are not receiving the mail. ++ Mr. Amit Chobdar. Regards, Suresh Esakki. Mobile: +91 7045958840 | 9967886827 , Hi Gowtham, Please share the list of employees who have not received PL credit mails. @Amit & Suresh: Kindly share the RCA for highlighted issue. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D74033.41677D10] , Dear Suresh, PFA email regarding concern raised for server access. We are unable to access servers currently due to this issue, please resolve the same and confirm. We will be then be able to connect to server and provide list of users for whom email has failed. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001] , Dear Gowtham / Sumithra, Your server access is enabled, Kindly check / verify and share the required details as per trail mail ASAP. Regards, Suresh Esakki. Mobile: +91 7045958840 | 9967886827 , Dear Shweta, Please find the attached list of employees facing mail error. @@ suresh, the live servers are enabled in Mr. Gowtham's laptop. Thank you. I Will confirm on you on uat server after checking it. Thanks, Sumithra. Product Support. Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: sumithra.r@myadrenalin.com<mailto:sumithra.r@myadrenalin.com> | Ph: 044-30247425 | M: +91 7358276857 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Gowtham know about the quality of services provided by me. My manager can be contacted at gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com>". ________________________________ , Dear Amit, PFA Employees list who all are not receiving the PL credit emails. Kindly check and do the needful. Regards, Suresh Esakki. Mobile: +91 7045958840 | 9967886827 , Dear Suresh Ji, In below attached list your email address is also there, please provide the email triggered from HRMS application for your email id. Thanks & Regards, Amit Chobdar Senior Associate – Locational IT National Payments Corporation of India 202, 2nd Floor, Raheja Titanium Off Western Express Highway, Goregaon(E), Mumbai -400063. Mob : +91 8291847138 , Dear Amit , I have received the PL credit email , attached for your reference. Dear Sumithra , Kindly cross check the same and revert. Regards, Suresh Esakki. Mobile: +91 7045958840 | 9967886827 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Amit , I have received the PL credit email , attached for your reference. Dear Sumithra , Kindly cross check the same and revert. Regards, Suresh Esakki. Mobile: +91 7045958840 | 9967886827 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sumithra, With reference to the trail mails, we have not received the PL credit mail for this month also. @Rajendra Sir: We are facing this issue since last month. Our IT team will have to fix this issue on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D756D8.DBB759B0] , Hi Shweta Ghule Shankarrao, Mails are failing due to restrictions at your mail server/other reasons. These were resolved from your end last time as well as these are completely out of the application’s scope/settings. PFB the error again this time. MailBee.SmtpMail.MailBeeSmtpRefusedRecipientException: The server rejected the given recipient. The server responded: 451 4.3.5 Server configuration error. Mails sent – 602 employees. Mails failed – 365 employees. We have initiated an email to Mr. Suresh to check with your IT team. This has to be checked and resolved from your IT end. Thanks, Sumithra. , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sumithra, We have already white listed ERP IPs long back, please confirm if we changed any IP segment from ERP servers. Thanks & Regards, Amit Chobdar Senior Associate – Locational IT National Payments Corporation of India 202, 2nd Floor, Raheja Titanium Off Western Express Highway, Goregaon(E), Mumbai -400063. Mob : +91 8291847138 , Dear Sumithra, We have already white listed ERP IPs long back, please confirm if we changed any IP segment from ERP servers. Thanks & Regards, Amit Chobdar Senior Associate – Locational IT National Payments Corporation of India 202, 2nd Floor, Raheja Titanium Off Western Express Highway, Goregaon(E), Mumbai -400063. Mob : +91 8291847138 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear All, With reference to the trail mail, kindly update on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D75C88.BAB01AD0] , Dear All, With reference to the trail mail, kindly update on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D75C88.BAB01AD0] |
2,210 | Dear Team, Unable to download transfer Letter for Following employee: NBHC02450 Suraj Bhan | 12,301 | 5 | 3 | Closed | Supulaxmi Konar | transfer records not approved | Product | Clarification | null | Transition Management | null | null | 2021-04-20T16:38:55+05:30 | 2021-05-05T19:49:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.76 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi Konar, The employee movement record has not been approved by the approver and hence the letter is not getting generated. Please approve the same and view the letter. Please reach me at 7358276857 for any queries Thanks, Sumithra |
2,211 | Hi, Below employees details are not showing in All Score report. 000795 Uddhav H Patil 900229 Madan Thakur Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,302 | 5 | 2 | Closed | Gyanamayee Swain | Provided data from back end | Product | Data Correction | null | Performance Appraisal | null | null | 2021-04-20T16:42:59+05:30 | 2021-05-05T19:49:23+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Software Problem | Hi Gyanamayee, As informed, we are unable to find the cause of the rating not shown in the "All score" report for these 2 employees. This could be probably due to the product report fetching data from the customized process. As of now, we have provided the rating information for these 2 employees. We will facilitate such rare cases via the back end on an immediate basis. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,212 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, For employee 805043 NAVNEET AGARWAL, PT applicability was se to "no" since Aug 2018, but still his PT got deducted from Sep'21 to Feb'21 and again in March'21 PT was not deducted from salary. Could you please check why and how this happened? Also, FYI I now changed his PT applicability to "Yes" wef Sep'21. Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D73606.B46B17E0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,303 | 4 | 1 | Resolved | Sonali | software problem | Product | Patch Deployment | null | Salary | null | null | 2021-04-20T17:00:58+05:30 | 2021-04-21T18:20:20+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com | null | srujana.m@myadrenalin.com | null | null | Clarification | Hi Sonali, As per request, We have understood the reported employee PT Not deducted in march month Hence we will check and let me know. Thanks and Regards Vijayakumar k, Hi Harsha, As discussed over the call, We have analyzed data correction happen on this employee so, we have not found any Root cause in this issue We will keep this query under observation for some days. If it re-occurs on the Other employee code then we will find the cause of the same. Thanks and Regards Vijayakumar k |
2,213 | Hi, DV nageswar below employyes notification has not triggerd to manager and employee .pls check. 1.Swapnil naik 2. Suraj Naik 3. Premanand Desai Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,304 | 5 | 1 | Closed | Gyanamayee Swain | PMS_SELF_APPRAISAL_MAIL_2401
Mail bookmark SP missing | Customization | Clarification | null | Performance Management | null | null | 2021-04-20T17:01:43+05:30 | 2021-05-06T16:48:04+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Software Problem | Hi Gyanamayee, The mails for the "Annual Review" process have never been triggered from the system till now. For the last 3 years, the mailers were not working for the "Annual Review" process alone, it is configured and working fine for the Goal setting & Mid Year review process only. We are checking on the mail part Annual Review also, we will keep you posted on the progress. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, The mails for the "Annual Review" process have never been triggered from the system till now. For the last 3 years, the mailers were not working for the "Annual Review" process alone, it is configured and working fine for the Goal setting & Mid Year review process only. To check on this, we will require UAT server access. Please arrange for the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, As suggested by you, we will check on the reported concern post Goal setting is initiated for FY 2021-22. Hence closing this ticket as of now. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,214 | Need to be enabled Training module for below employee: Bhavish Prashar Gaurang Vora Prachi Dikshit Abhishek Singh All are belongd TrainingFAC | 12,305 | 5 | 2 | Closed | Surendra Kumar | User group Mapping - Talent Development Admin group | Product | Clarification | null | Employee Information | null | null | 2021-04-20T17:52:06+05:30 | 2021-04-22T14:20:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, we understand that the Training module need to be enabled for the below employee: Bhavish Prashar Gaurang Vora Prachi Dikshit Abhishek Singh We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As per the request, we have enabled the Training module for the below employee: Bhavish Prashar Gaurang Vora Prachi Dikshit Abhishek Singh Please check with them and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,215 | Please move these clearance entries from 9206- Imran Pasha to the new clearance owner 6041 - Balkrishan Yadav | 12,306 | 5 | 4 | Closed | Varun Kumar S | actor change requested | Product | Data Correction | null | Separation Management | null | null | 2021-04-20T18:05:39+05:30 | 2021-06-16T12:35:14+05:30 | j.raghavendra@laminaar.in | j.raghavendra@laminaar.in | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We will share the session link to your IT Team. Once they have connected, we will change the activity owner and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, As discussed over the phone, we have changed the Actor for the reported pending clearance. Kindly check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Done, thank you. Regards, Raghavendra |
2,216 | Dear Judi, Please guild how to upload past employment details as we are facing issues here in Employee on boarding in system. [cid:image001.png@01D73612.D91CBF10] Thanks & Regards, Harish Bhosale Human Resources | 12,307 | 5 | 1 | Closed | Harish Bhosale | Clarification | Product | Clarification | null | Employee Information | null | null | 2021-04-20T18:27:41+05:30 | 2021-05-06T16:48:29+05:30 | supulaxmi.konar@nbhcindia.com | supulaxmi.konar@nbhcindia.com | supulaxmi.konar@nbhcindia.com | null | null | Change Request | Hi Harish, Noted on your query, we will call you shortly for more clarification and guide you on the same. Regards, Judhistira.M, Hi Harish, As discussed over the call, now you are able to update past employment details through Employee on boarding for below employee. Please revert for any clarification. Regards, Judhistira.M, Yes Thanks & Regards, Harish Bhosale Human Resources |
2,217 | dear Madam, below employees confirmation is raised bu they are not seen in reporting manager login and they are not confirmed. EMP CODE 105627 106344 | 12,308 | 5 | 3 | Closed | Sowmya | Clarification in confirmation process | Product | Clarification | null | Confirmation Management | null | null | 2021-04-20T18:43:49+05:30 | 2021-04-21T11:47:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, for this employee confirmation transaction has been approved and the date is 25 Apr 2021. For another employee has raised the record resignation and it got approved. Hence employee will not reflect in the confirmation form. Please check and revert for any further clarifications. Regards, Srujana.M |
2,218 | Below employees have submitted form but it is not reflecting under manager. 1. Prohalad 2. K chandrasekhar Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,309 | 4 | 1 | Resolved | Gyanamayee Swain | data stuck in queue table | Customization | Data Correction | null | Performance Management | null | null | 2021-04-20T20:56:11+05:30 | 2021-04-20T21:26:39+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Software Problem | Hi Gyanamayee, As informed over the call, we found that only these 2 employees had the reported data issue due to which the concern had arisen. We have now corrected the same and submitted the form. The form is now pending with respective reporting managers. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,219 | Hi, Below employee has completed appraisal in the system but their details are not reflecting in All score. 900276 Asutosh Mohapatra 900426 Ashis Haldar Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,310 | 4 | 3 | Resolved | Gyanamayee Swain | Clarification | Customization | Clarification | null | Performance Management | null | null | 2021-04-20T21:03:51+05:30 | 2021-04-20T21:30:04+05:30 | ask.adrenalin@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, gowtham.n@myadrenalin.com | null | null | Clarification | Hi Gyanamayee, As informed, the details of the reported 2 employees are now reflecting in All Score when checked as they have been approved recently. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,220 | Hello team, Emp.Id:5118 is unable to access "Forms pending for your approval. Please get it fixed soon. Thanks, Varun | 12,311 | 5 | 4 | Closed | Sai Varun Ranga | Provided the clarification. | Product | Clarification | null | Personal Data | null | null | 2021-04-20T22:03:30+05:30 | 2021-04-22T11:32:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sai Varun Ranga, The reported employee didn't complete the Onboarding process, Please inform the employee to complete the "Employee Onboarding" form so that the system will add this employee to the respective self group, and after the employee will have access to "forms pending for my approval". Regards, Amudhan K |
2,221 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, Following two HODs are receiving an error message while doing the approval in system (see Snapshot below): 1) Mr. Tapan Mazumdar (Emp. ID: INM0659) 2) Mr. Koustuv Choudhari (Emp. ID: INM0638) Kindly look into the matter and revert back. [cid:image001.jpg@01D73689.B4CE7E10] Thanks and regards, Greta A. Fernandes Functional Manager | Principal Officer Human Resource GS E & C Mumbai Pvt. Ltd. 2nd floor, 'D' Wing, Jolly Board Tower, I Think Techno Campus, KanjurMarg (E) , Mumbai-400042. Desk : +91-22-4138 5229 Mobile : 9594548884 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,312 | 5 | 2 | Closed | Greta Fernandes | Employee's were in On-boarding process. | Product | Service Request | null | Manage Employees | null | null | 2021-04-21T08:49:13+05:30 | 2021-05-06T11:49:34+05:30 | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com | suravi.luthra@gsenc.com | null | null | Clarification | Hi Greta, As discussed, this could happen if "Map to default user group" is unchecked or given as "N" during employee creation upload. Employees will not be mapped to default user groups, resulting in reported errors. Request you to please open the upload sheet uploaded from your end and give us a call back to discuss the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Greta Fernandes, We understood from you, post discussion that these employees were part of the regular onboarding process, which you want to be skipped as these are confirmed employees. We have mapped below 2 employees to regular self service groups and the reported concern has been resolved. Please check and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,222 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Pls have a look into the issue. Employee Saileena has raised an application for loan on behalf of Indrajit Sen on 12th April and the same had been approved by MD sir. The issue is with Mr. Indrajit Sen not Saileena but why Saileena had received this email from noreply? Pls clarify. Thanks & Regards TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:ae83588d-d7b0-4ddb-a896-7c67e1e750c0] ________________________________ From: noreplyhrms@salarpuriagroup.biz <noreplyhrms@salarpuriagroup.biz> Sent: 19 April 2021 11:40 To: SAILEENA SARKAR <saileena@salarpuriagroup.biz> Cc: SAILEENA SARKAR <saileena@salarpuriagroup.biz>; Tanuj Mukherjee <tanuj@salarpuriagroup.biz>; SANJIB PAUL <paul@salarpuriagroup.biz>; PALASH KUMAR MUKHERJEE <palash@salarpuriagroup.biz> Subject: Advance Against Salary loan raised by you has been approved by Apurva Salarpuria Dear Saileena Sarkar, Advance Against Salary loan raised by you has been approved by Apurva Salarpuria. Details: Employee Code: 0029 Employee Name: Saileena Sarkar Department: Human Resource Designation: Senior Executive- Human Resource Grade: S1B Location: Head Office OU: SPPL Head Office Loan requested amount: 35000.00 Number of Installments: 10 Interest Rate: 0.00 Raised on: 12-Apr-2021 18:18 Approval Details: Approved by: Apurva Salarpuria (1111) Approved on: 19-Apr-2021 11:40 Approver comments: ok Regards, ESS Admin This is an automatically generated email - Please do not reply to it. If you have any queries please reach out your HR Team. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,313 | 5 | 1 | Closed | Tanuj Mukherjee | Clarification given. | Product | Clarification | null | Customization | null | null | 2021-04-21T09:51:03+05:30 | 2021-05-06T12:50:41+05:30 | ask.adrenalin@myadrenalin.com, mamalaivasan.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, mamalaivasan.s@myadrenalin.com | mamalaivasan.s@myadrenalin.com | null | null | Clarification | Dear Tanuj, Currently as per the earlier requirement once the loan is approved, notification will Go to Employee (TO), PAYROLLFAC (CC), HRFAC (CC) & HOD (CC). Once rejected mail only will go to the employee. Saileena is mapped in HRFAC as well as in PAYROLL FAC, hence she is getting the mail notification. --- Thanks & Regards, Mamalaivasan Subramanian Mobile: 9841619630 [Description: cid:image002.png@01D42A64.306EF020] Adrenalin eSystems Limited (An Intellect Group Company) ~Teamwork makes the Dream Work~ , Hi Tanuj Mukherjee, As explained by Mr. Mamalaivasan, Currently as per the earlier requirement once the loan is approved, notification will Go to Employee (TO), PAYROLLFAC (CC), HRFAC (CC) & HOD (CC). Once rejected mail only will go to the employee. Saileena is mapped in HRFAC as well as in PAYROLL FAC, hence she is getting the mail notification. For further clarifications, feel free to reach us., Resolved |
2,223 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim Khan Please note the following workflow changes to be made in Training module. Department Internal training Initiator - Discipline Coordinator Approver - Discipline HOD Approval Email Notification / Information to - ED and CEO&MD Cross Functional Training Initiator - Discipline Coordinator Approver - Discipline HOD Approval Email Notification / Information to - ED and CEO&MD Kindly make the changes asap. Please call in case of any query. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,314 | 5 | 2 | Closed | Kirti Ghule | workflow changes done by Mr. ghulam | Product | Configuration | null | Training Management | null | null | 2021-04-21T10:02:25+05:30 | 2021-05-06T12:50:41+05:30 | ask.adrenalin@myadrenalin.com, ghulam.yazdani@myadrenalin.com, suravi.luthra@gsenc.com, kirti_ghule@gsenc.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, ghulam.yazdani@myadrenalin.com, suravi.luthra@gsenc.com, kirti_ghule@gsenc.com, wasim.khan@myadrenalin.com, gowtham.n@myadrenalin.com | ghulam.yazdani@myadrenalin.com, suravi.luthra@gsenc.com | null | null | Service Request | Dear Kirti, As discussed, changes made in workflow as follows Department Internal training Initiator - Discipline Coordinator Approver - Discipline HOD Cross Functional Training Initiator - TrainingFAC Approver - Discipline HOD For both these aforesaid cases consolidated mails go to ED and CEO at the EOD. Also this workflow changes will be effective for future course creation only. Regards, Ghulam Yazdani , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Ghulam, Thank you for the prompt action. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> |
2,224 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, While downloading LOPR data for the month April 21, I am not getting full Reversal date for 18th Mar 21. Request you to please do needfull. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> From: hrsupportmap Sent: 14 April 2021 11:19 To: 'Ask.Adrenalin@myadrenalin.com' Cc: 'Gowtham N'; Nitin Salunke; Vishal Mulgaonkar; 'Mohammed Wasimkhan' Subject: RE: System not capturing full data of Reversal Hi Wasim, Still awaiting for your revert on below raised ticked, which is pending from your end. Please close today at earliest.. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> From: hrsupportmap Sent: 09 April 2021 11:54 To: 'Ask.Adrenalin@myadrenalin.com' Cc: Gowtham N; Nitin Salunke; Vishal Mulgaonkar; 'Mohammed Wasimkhan' Subject: FW: System not capturing full data of Reversal Dear Wasim, This is to inform you that those employee who regularised attendance for reversal on 18th of the month after 4PM. Their reversal system is not capturing when we are taking range of 19th of last month & 18th of current month. For your reference, below is the list of Reversal dates, which was approved on 18th Feb 21 but while taking report from 19th feb 21 to 18th Mar 21 system didn't captured below dates.. EMPLOYEE ID EMPLOYEE NAME NO. OF DAYS FROM DATE TO DATE REMARKS 117852 Sagar Chandrakant Sawant 1.00 16-Dec-2020 16-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 17-Dec-2020 17-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 18-Dec-2020 18-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 19-Dec-2020 19-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 21-Dec-2020 21-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 22-Dec-2020 22-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 23-Dec-2020 23-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 24-Dec-2020 24-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 28-Dec-2020 28-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 29-Dec-2020 29-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 30-Dec-2020 30-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 31-Dec-2020 31-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 01-Jan-2021 01-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 02-Jan-2021 02-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 04-Jan-2021 04-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 05-Jan-2021 05-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 06-Jan-2021 06-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 11-Jan-2021 11-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 12-Jan-2021 12-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 13-Jan-2021 13-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 14-Jan-2021 14-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 15-Jan-2021 15-Jan-2021 Absent Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,315 | 5 | 3 | Closed | Nilesh Jaiswal | Customization report issue | Customization | Patch Deployment | null | Customization Reports | null | null | 2021-04-21T10:07:53+05:30 | 2021-05-07T10:12:46+05:30 | ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, mandar.d@myadrenalin.com, gowtham.n@myadrenalin.com | ask.adrenalin@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com, mandar.d@myadrenalin.com | gowtham.n@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com, wasim.khan@myadrenalin.com | null | null | Software Problem | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Pl chk this and resolve urgently as this would get highlighted in audit. Regards, Vishal Mulgaonkar Senior Manager - HR, HLA T: (+91) 022 - 3920 9000 Extn: 9092 M: (+91) 9892002959 | www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Vishal, As discussed with Nilesh, he is occupied with some activity and will be calling us back once available to provide a remote session to check on the concern. Also, as informed to Nilesh, we have given clarifications on reported concern multiple times as it is the functionality on which report is developed as per requirement shared by AGEAS. It was explained by Mandar as well to Nilesh. We will connect once again once Nilesh is available to share the remote session and provide clarity on the reported scenario. If it is an issue, we will get it fixed. If it is a requirement again, we will forward it to Mandar as "Change Request" in existing customization. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Gowtham, This is not a fresh requirement and should not go for “Change Request” as the report generated from Hrconnect came as per the configuration set in the system basis our leave and attendance policy till last month. From this month, we identified cases which were not getting captured in the reversal report when the random checks were done. We cannot check each and every case whether the same is getting captured correctly in the LOPR report by cross checking the last month’s LOP report. Any misses will get identified in the audit and will put us in an embarrassing situation then. Regards, Vishal Mulgaonkar Senior Manager - HR, HLA T: (+91) 022 - 3920 9000 Extn: 9092 M: (+91) 9892002959 | www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Vishal, As exactly highlighted by you, it was coming as per policy till last month and this month there are few cases identified by your team. We will provide clarity on why the cases are not coming in the report now, if it is an issue, we will fix the same. If it is something that is not built in the report, only then it will be forwarded to Mandar as a Change Request. We will check in detail once Nilesh provides us the session, and provide you further updates on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Nilesh, As discussed and analyzed in detail, below are the 2 issues we found out. Regularization's approval done on Last date (18th April 2021, in this month's case) was not reflecting in the report - This is now fixed and confirmed from your end. For 1 employee (117872) - Rejected AR's were showing in the report. - We are working on this, will connect with you once RCA is identified & the fix is available. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Nilesh, As informed over the call, the 2nd point is not an issue. The employee had applied for leave and got approved. Hence reflecting in the LOPR report. Only 1 issue below issue was there in the report, which we have fixed now and it has been confirmed to be working from your end. Regularization's approval done on the Last date (18th April 2021, in this month's case) was not reflecting in the report - This is now fixed and confirmed from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , |
2,225 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please explain the process so that we can do it later ourself. Thanks & Regards TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:87826a89-388a-4221-b2f3-4d283e8a6d70] ________________________________ From: SAILEENA SARKAR <saileena@salarpuriagroup.biz> Sent: 20 April 2021 14:30 To: Tanuj Mukherjee <tanuj@salarpuriagroup.biz> Subject: Fw: Ref: Transfer of Rajib Sasmal to HO pls assist with keeping all data intact and changing the company OU for Rajib Sasmal from SSCL Regular to SPPL regular. With Regards, Saileena Sarkar Sr Executive- HR [cid:6a4c35e1-7d4c-4d03-b0b3-cd78ad412a6b] ________________________________ From: Apurva salarpuria <apurvasalarpuria@hotmail.com> Sent: Tuesday, April 20, 2021 6:33 AM To: PALASH KUMAR MUKHERJEE <palash@salarpuriagroup.biz> Cc: SAILEENA SARKAR <saileena@salarpuriagroup.biz>; SANJEEV JHUNJHUNWALA <sanjeev@salarpuriagroup.biz> Subject: Re: Ref: Transfer of Rajib Sasmal to HO Ok Sent from my iPad On 19-Apr-2021, at 6:30 PM, Palash Mukherjee <palash@salarpuriagroup.biz> wrote: Dear Sir, In Purchase team, our Rajib Sasmal has got moved from Amarana site to HO. Hence, I would request your approval to make necessary changes under payroll companies in Adrenalin, Org Chart and other statutory changes. Regards Palash Mukherjee <image003.jpg> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,316 | 5 | 1 | Closed | Tanuj Mukherjee | Clarification given. | Product | Clarification | null | Workflow | null | null | 2021-04-21T10:21:58+05:30 | 2021-05-06T12:50:42+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Tanuj Mukherjee, We will initiate a call shortly to instruct the steps on the requested query., Hi Tanuj Mukherjee, From the given query, we observed that the user requirement is to change the employee's employment details (department, payroll). We request to use "Employee Movement" form to make the necessary changes in the employment details. Please refer the attached file, which contains the steps to modify the data using the employee movement form. We tried to instruct the same over the call, but we were not able to reach you over the call. For further clarifications, feel free to reach us., Resolved, Thanks |
2,226 | Dear Team, Could you please let us know how to generate the Self-appraisal report by L1 Manager. Please assists. Regards, S.Sachigadevi Contact Number: 8248065630 | 12,317 | 5 | 3 | Closed | Sachigadevi S | Self Appraisal Report L3 suggested | Product | Clarification | null | Performance Appraisal | null | null | 2021-04-21T10:32:55+05:30 | 2021-04-26T12:00:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sachigadevi S, As discussed over the phone, we understood that you want to see the ratings provided in the system. Please refer the Self Appraisal Report L3, which will be generated once all the levels has been approved in system. Kindly check the data and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, Please close the ticket. Thank you. Best Regards, S.Sachigadevi. Mobile Number: 7708803389 |
2,227 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Gautam, As discussed with you this morning, we would like to skip the on-boarding process for these employees and mapped to the self-service user group. With this we hope the issue of approving the forms will also get resolved. Also please note these employees are appointed on 'Confirmed' status and hence the probation review form should not get generated for them through system. Incase you have any doubts please do get in touch with me on 9594548884. INM0624 Deepak Varshney INM0625 Vinay G Talkhande INM0626 Israr Ahmed INM0627 Abhishek Rawat INM0628 Amit Kumar Jha INM0629 Anupam Bora INM0630 Amit Sharma INM0631 Gaurav Gandhi INM0632 Vaibhav Kapuria INM0633 Manoj Sharma INM0634 Ashish Kumar Dixit INM0635 Vinod Kumar Tiwari INM0636 Tarun Arora INM0637 Anand Kumar Gautam INM0638 Koustuv Choudhuri INM0639 Ramesh Kumar Tiwari INM0640 Nand Kishore Bhardwaj INM0641 Swapnil Modi INM0642 Pitamber Kumar INM0643 Ganesh Viswanathan INM0644 Prathapan Subbaiyan INM0645 Rajat Garg INM0646 Shantanu Chouhan INM0647 Mohammad Sharique Iqubal INM0648 Sandip Sonule INM0649 Narendra Singh Tomar INM0650 Suravi Luthra INM0651 Jitendra Kumar INM0652 Kamal Kishore INM0653 Ashutosh Kanaujia INM0654 Raj Kumar Singh INM0656 Varun Dev INM0657 Amit Kumar Thakur INM0658 Krishna Kumar R. INM0659 Tapan Mazumder INM0660 Ambrish Bajpai INM0661 Manoj Kumar Soni INM0662 Amit Kharb INM0663 Suresh Kumar Singh INM0664 Vijay Prabhakar Patil INM0665 Abhay Patil INM0666 Vikas Wadhwa INM0667 Brajesh Pal Singh INM0668 Mithilesh Kumar Mishra INM0669 Rajasekaran INM0670 Nikhil Srivastava INM0671 Mandar Pramod Deshpande INM0672 Suman Dey INM0673 Rishi Bhardwaj Regards Greta This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,318 | 5 | 3 | Closed | Greta Fernandes | Employees part of onboarding process | Product | Service Request | null | Manage Employees | null | null | 2021-04-21T10:52:57+05:30 | 2021-05-06T13:49:39+05:30 | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com, ghulam.yazdani@myadrenalin.com | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com, ghulam.yazdani@myadrenalin.com | ghulam.yazdani@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | ghulam.yazdani@myadrenalin.com | null | Service Request | Please take a look at ticket #12318 raised by Greta Fernandes (greta_fernandes@gsenc.com). Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Greta, As discussed, this is a one-time/rare scenario where the onboarding process is to be skipped for employees. Hence, we will remove the employees shared in trial mail from the onboarding process and map them to self-service user groups. We will update you once it is done. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Done , Hi Greta, As informed, the activity of skipping the onboarding process for a list of 49 employees and adding them to Self Service groups is completed. Request you to please check and confirm on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,228 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate goal setting for the below employee and other Medical representatives from Arabian ethical. This position is a KPI Position. Thanks, Kritika [cid:image48a654.PNG@c29f20c9.4383bf05]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0d44e2.PNG@c2e0dda2.48b08aca]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageebcb2f.JPG@a035e245.40a7ff6e]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Amr Muslm Hussein Sent: Wednesday, April 21, 2021 9:27 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: NO Goals Showing Adranlin Hi, Please advise! [cid:image001.png@01D73690.778849D0] Thanks Regards, Amr Muslm [cid:image698e63.PNG@eef90748.40b04e0b] ARABIAN ETHICALS A Ghobash Group Company [cid:image6fcddb.PNG@edead4b2.44aac762]<https://www.linkedin.com/company/arabian-ethicals> www.arabianethicals.ae<http://www.arabianethicals.ae> AMR MUSLM HUSSEIN Medical Representative M:+971 56 3627337 | T: +971 4 2088400 | Ext: 4158 PO Box:9081, Makeen Building, Airport Road, Dubai, UAE [cid:image5396a6.PNG@069022a0.4aa7659a]<http://> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,319 | 5 | 1 | Closed | KRITIKA KUMAR | goals initiated | Product | Service Request | null | Performance Management | null | null | 2021-04-21T11:23:27+05:30 | 2021-05-06T19:49:31+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com, venkateswaran.c@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com, venkateswaran.c@myadrenalin.com | amit.sangha@abaninvestment.com | null | null | Service Request | Hi Kritika, We have mapped arabian positions and initiated the goals. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
2,229 | We had created a new paygroup "FTE" for which the employee code series has to start from 400001. However when we try to create our first entry, it is showing 400002 instead of 400001. Please rectify this error immediately. | 12,320 | 5 | 4 | Closed | KARTHIKEYAN. K | Id range started from 400001 instead of 40000 | Product | Clarification | null | Manage Employees | null | null | 2021-04-21T11:24:48+05:30 | 2021-05-01T12:51:54+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, As discussed over the call,There was error due to the Employee ID creation date range. Once we update it Now employee creation is happened without any error.Kindly check the same and update us in case of clarification |
2,230 | Hi, Emp C5058 has no. of failed transaction which could not be processed. Regards, Pinkiiy Raval | 12,321 | 5 | 3 | Closed | Vaishali Raut | Removed the failed transaction | Product | Data Correction | null | Workflow | null | null | 2021-04-21T11:38:15+05:30 | 2021-05-03T12:40:18+05:30 | vaishali.raut@medusind.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/138428940 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, we have removed the Failed Transaction of the employee M2480. And the same has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
2,231 | As discussed over the call with you, please find our feedback on the concern "Milestones not getting Saved". The employee had 6 goals among which 4 goals are saved and two are in 'Not Saved' status. In the 'Not Saved' goals(carry forwarded goals) the goal name and the milestone name are same and due to this the milestones didn't get updated when we saved. We tried saving these goals and added the milestones, where it got added, request the user to add the same and let us know in case of any concerns. Note : In case if you receive any similar cases, request you to please verify the below:- Goals in 'Not Saved' status. In Not Saved goals please verify whether the milestone names are same as goal names. If then kindly save those goals and they try adding the milestones. | 12,322 | 5 | 1 | Closed | Chaitali | goals were not saved. | Customization | Configuration | null | Goal Management | null | null | 2021-04-21T11:53:47+05:30 | 2021-04-21T11:53:47+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-04-21 06:23:47 UTC |
2,232 | Client has reported that post uploading a new image, the same was not getting updated in the Application. We uploaded the image through common upload exe and verified whether it got updated in the Company folder. Post that we tried removing browser cookies and cookies in the database, post that the latest image got updated. Please verify and let us know in case of any queries. | 12,323 | 5 | 1 | Closed | Chaitali | cleared cookies and cache | Product | Configuration | null | Employee Information | null | null | 2021-04-21T11:56:25+05:30 | 2021-04-21T11:56:25+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2021-04-21 06:26:25 UTC |
2,233 | Hi, Pls close this form. 900665- Siddhesh Nalawade 10352 Suresh Joshi Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,324 | 5 | 2 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Management | null | null | 2021-04-21T11:58:04+05:30 | 2021-05-06T16:48:06+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com | gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Service Request | Hi Gyanamayee, As discussed, request you to please provide a remote session to do the requested cleanup for employees listed in the trial mail. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, As informed, we have extended the Annual review start date to July-2021 for 2 employees listed in the trial mail. Hence, these 2 employees will not be able to do their Annual review in the system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,234 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We are facing a QCR_109 download issue. Request your help on this issue Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,325 | 5 | 1 | Closed | Balaji Damodaran | String or binary data error | Customization | Data Correction | null | Job Data | null | null | 2021-04-21T11:58:05+05:30 | 2021-05-06T14:49:12+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Software Problem | Hi Balaji Damodaran, Post analysis we understood that scheduler was not executed due to error and the same has been resolved now. Kindly check the report now and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,235 | Dear Team, One of our employees (011208) unable to do signin in mobile app, and another employee(000341) keep on getting invalid ID and Password, i tried many time. Regards Mahendra | 12,326 | 5 | 3 | Closed | Madhu sudhan reddy | logged in successfully | Product | Clarification | null | null | null | null | 2021-04-21T12:09:17+05:30 | 2021-05-06T16:48:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 Edg/90.0.818.42 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Mahendra Y, We have taken the session and working on the reported query. Once it is completed, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, We have logged in on behalf of the reported employees and the login is happening successfully. Kindly check with the reported employee and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, Again getting same issue. Plz check, Hi Mahendra Y, As discussed over the phone, please inform the user to check whether the given URL - https://hrms.amlinfosystems.com/madrenalin/ is working in mobile browser or not. If it is not working, then the user mobile is not supporting for the adrenalin mobile application. Kindly check and verify Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,236 | Dear Jayakrishnan, As discussed, earning components are not flowing in Horizontal Tax working, attached the same for your reference. pls do check and revert. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D736A7.1B88FDC0] [cid:image003.jpg@01D736A7.1B88FDC0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,327 | 5 | 1 | Closed | Roseline Judia | Data exist for previous year date for current payroll in pa_gp_taxable_salary_det table | Product | Data Correction | null | Tax | null | null | 2021-04-21T12:11:07+05:30 | 2021-04-24T12:54:47+05:30 | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com | sivas@efl.global, gsujatha@efl.global, naineshg@efl.global, balakumaran.v@myadrenalin.com | null | null | Software Problem | Hi Roseline Judia, Post analysis we understood that earning components was not updated in that master table for the current financial year and the same has been corrected now. Kindly do pay process and then tax generate and then verify the same in horizontal tax report. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Adrenalin team, These are very basic steps; don’t you have any checklist to complete a task. We could see many mistakes which are repeated in nature and not happy with the tax module at all. Thanks & Regards [cid:image001.png@01D736BA.4F171A10] S.Siva Shankar National Head – Finance & Accounts ________________________________ Expo Freight Private Limited No. 16, Haddows Road, 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | D +91 44 43900720<../images/blank.png> | | M +91 98402 77997<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Csivas%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999769178&sdata=OwJ6mNLDEZKj2jyE9gvs%2F7NU8WTHGvtXHPL31oSmWq8%3D&reserved=0> [cid:image002.png@01D736BA.4F171A10] [cid:image003.jpg@01D736BA.4F171A10] , Dear Siva, We regret for the Inconvenience caused. We have initaied a mail with regard to FY patch upgrade and informed that pay process for APR2021 month should not happen before deploying the FY patch . However payprocess has been done by EXPO team before patch deployment. Because of that the earning component values have marked to old FY year. We have done the required changes and the same has been corrected now. . Regards, Jayakrishnan. N Product Support, Thanks! Thanks & Regards, S. Siva Shankar , Dear Jay, This is Closed. Regards Roseline |
2,237 | Dear Madam, EM ID: 88625 while doing final closer Recovery Short fall TAB is freeze. please un freeze it. Regards, Sowmya | 12,328 | 5 | 3 | Closed | Sowmya | Clarification in final closure | Product | Clarification | null | Separation Management | null | null | 2021-04-21T12:11:17+05:30 | 2021-04-24T13:55:46+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12242, Hi Sowmya, As discussed over the call, the above-reported employee served the notice period. Hence in final closer Recovery, Shortfall TAB is freezed. Also, the same has been confirmed. Regards, Srujana.M |
2,238 | In ticket 11920, we have done the E-Code correction of 1321 and 1330. Post that if we reset the password in system, and give the user it is not accepting and showing as Invalid User ID and Password. Kindly provide the support for the same. | 12,329 | 5 | 4 | Closed | Gangamma Kekada | Login ID is not updated | Product | Data Correction | null | Application Access Management | null | null | 2021-04-21T12:17:22+05:30 | 2021-05-06T12:50:43+05:30 | null | null | null | null | null | Service Request | created_by: 2043056738148 time: 2021-04-21 06:47:22 UTC, Hi Gangamma Kekada, We have done the E-Code correction and the login id was not changed. Due to which the employee was able to login using the old employee code. Now we have corrected the record. Requesting you to check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,239 | Dear Team, We need to mark 17th April as a weekly off on attendance report. | 12,330 | 5 | 4 | Closed | Sandeep Jangid | Past date WO scheduler execution | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-04-21T13:08:12+05:30 | 2021-04-24T19:07:17+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your request, need to mark 17th April as a weekly off on attendance report. we will check and update you the same., Hi Sandeep Jangid, Based on your concern, we have executed the weekly off scheduler for the 17-Apr-2021, weekly off has been updated for the eligible employees for the date 17th Apr-2021. Please do check and confirm. |
2,240 | Hi, Pls update for Annual Return IVth Qtr and Form 16 for the FY 2020-21 | 12,331 | 5 | 3 | Closed | Rekesh Prasad | We have deployed the eTds patch and corrected the steps post patch deployment. | Product | Patch Deployment | null | eTDS | null | null | 2021-04-21T13:29:38+05:30 | 2021-05-29T18:49:38+05:30 | null | null | null | null | null | Software Enhancement | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rekesh Prasad, We will check on the reported query and update you. Regards, Veerapandian R, Pls update, Hi Rekesh Prasad, We have deployed the eTds patch and sent the steps to be followed over the mail. Please check from your end and let us know. Regards, Veerapandian R, Hi Rekesh Prasad, As discussed over the call we have been informed that the Annexure2 report is generating. Hence we are closing the ticket from our end. Please let us know if there is any concern. Regards, Veerapandian R |
2,241 | Employees are not able to submit driver and fuel reimbursement. We are getting Internal error. Please resolve immediately | 12,332 | 5 | 4 | Closed | Harisha Kamath | Aes.Crs.PL.Dll has been reversed | Product | Patch Deployment | null | Claims & Reimbursement | null | null | 2021-04-21T14:09:11+05:30 | 2021-05-06T17:49:39+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/640958814 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, When checking the reported query, we found that, an additional code has been added for claims in the Aes.CRS.PL.DLL and it is not supported to the claims in your environment. Hence we have rollback the Dll with the older one. After that, it got saved successfully. Please check and confirm us the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,242 | We are facing hanging of HRIS app server on frequent manner and we are experiencing data loss during that time. Requesting patch to fix this issue or enabling a notification method during that time. | 12,333 | 5 | 3 | Closed | Senthil kumar M S | Patch if 17709 ,17708 | Product | Patch Deployment | null | Setup HRMS | null | null | 2021-04-21T15:20:12+05:30 | 2021-05-20T14:49:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per your request , Patch Have been deployed in Stagging server. Please find the configuration in adrenalin configuration editior "QUEUE_ERRORMAIL_TO" we need to provide the mail for which Mail need to trigger if transactions get failed. Requesting you to check the same and update you the status., We tested the functionalities and found ok in staging server. Please provide the patch to implement in live., Hi Senthil kumar M S, As per your request , Patch have been provided , Requesting you to deploy the pathc in live and check the same , We have a configuration in Adrenalin configuration editor as Queue_error_mail . Kindly provide the email id of to which mail should trigger. From now in case if queue failed to process transactions then mail will be triggered to the mail id provided in the above configuration. Then please do the server restart at that time to avoid data loss.Please update us in case of clarification. |
2,243 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. remove the below emp creation approval from 891023 ^ OBAIDUR REHMAN KHAN - forms pending for approval. This employee creation belongs to Group Supply Chain - Daman and should not go to Obaid for approval. I have changed some region checks in EMPCREATION - Manage role player due to this below error. Kindly do not change the region settings. [cid:image001.png@01D736C3.BEC45720] Regards, Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,334 | 5 | 1 | Closed | Sonali | DATA CORRECTION | Product | Data Correction | null | Employee Information | null | null | 2021-04-21T15:34:28+05:30 | 2021-05-06T16:48:08+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | vijayakumar.k@myadrenalin.com | null | null | Change Request | Hi Sonali, As discussed over the call, We have removed the transaction in Obaid Bucket, After then assigned the transaction Abu(821468). Can you please check your end and share feedback. Thanks and Regards Vijayakumar k |
2,244 | Hi Team, Any update on Ticket #: 328756 Regards, Selina Gilani Payroll | Human Resource [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072 T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks> selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/> 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/> <https://specialevents.eclinicalworks.com/event/nc-2016/home> CONFIDENTIALITY NOTICE TO RECIPIENT: This transmission contains confidential information belonging to the sender that is legally privileged and proprietary and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents. If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them. Thank you. | 12,335 | 5 | 4 | Closed | Selina A. Gilani | pullback record has been failed. | Product | Data Correction | null | Separation Management | null | null | 2021-04-21T15:44:38+05:30 | 2021-05-06T16:48:09+05:30 | null | null | null | null | null | Clarification | Hi Selina A. Gilani, We found that the separation pullback of the employee for the previous resignation request has failed and hence the error is thrown in final closure. Now, we have cleared the records. Hence, you can proceed with final closure. Please reach me at 7358276857 for any assistance. Thanks, Sumithra. |
2,245 | Hi Rumana, i am unable to cancel the AL Auto Leave for Mekhala (Emp ID - 1146) on 23rd March 2021. for Shreeja Sharma i am unable to cancel the leave for 6th & 19th April 2021 (Emp ID - 1184) Kindly request you to prioritize this as we have Payroll Closure tomorrow. Please contact me on 8971346298. Regards, Judaea | 12,336 | 5 | 3 | Closed | Judaea Vanbuerle | showing as pending | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-21T16:06:57+05:30 | 2021-05-07T09:49:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, When checking the reported query, we found that the transactions is pending with Level 1 approver. Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Thanks for looking into this. The issue is now resolved. Judaea Vanbuerle HR Administrator •: Judaea.Vanbuerle@osb-india.com<mailto:Judaea.Vanbuerle@osb-india.com> Landline - (080) 66370566 Mobile - +91 8971346298 [Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image002.jpg@01D46178.27825650] [Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image003.jpg@01D46178.27825650] |
2,246 | Whether can you make the previous year Home Loan Data, like, Loan Sanction date, Loan Amount, Property amount , Possession taken date etc., to appear on the current year screen. How to hide the below entry as we are not allowing this. | 12,337 | 5 | 3 | Closed | Senthil kumar M S | Clarification | Product | Clarification | null | Tax | null | null | 2021-04-21T16:12:00+05:30 | 2021-05-06T17:49:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12333, Hi Senthil kumar M S, 1.we cannot make the previous year Home Loan Data, like, Loan Sanction date, Loan Amount, Property amount , Possession taken date etc., to appear on the current year screen employee have to declared newly in current Financial year. 2. As per your request Deduction of 80EEB /ineterest on Electric vechicle loan is diasabled to employees.Kindly check the same and update us in case of clarification. |
2,247 | Find the person who update the name fields of these employees in employee details 6117, 3103 | 12,338 | 5 | 3 | Closed | Varun Kumar S | data shared | Product | Clarification | null | Employee Information | null | null | 2021-04-21T16:13:01+05:30 | 2021-05-07T10:50:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, Kindly provide us sometimes, we will share the session link to your IT Team and check when the details has been modified in the system and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the reported query from our end, the transactions has been raised from the employee login. Attaching the screenshot for your reference. Kindly check the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,248 | It seems the previous year proof value is appearing in current year Form. Please check and advise. | 12,339 | 5 | 3 | Closed | Senthil kumar M S | Employee proof is updated from | Product | Clarification | null | Tax | null | null | 2021-04-21T16:16:52+05:30 | 2021-05-06T17:49:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12337, Hi Senthil kumar M S, We have verified the data employees Proof values are made Zero for the current year. Kindly check the same and update us in case of clarification. |
2,249 | Hi, B.K Bhaskar data is not reflecting in All score report. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** | 12,340 | 5 | 3 | Closed | Gyanamayee Swain | Unable to find RCA | Product | Data Correction | null | Performance Appraisal | null | null | 2021-04-21T16:28:05+05:30 | 2021-05-06T16:48:10+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com | gowtham.n@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Software Problem | Hi Gyanamayee, We have provided the rating information from the back end for this employee. The reason as to why the same is not coming in the report, as suggested by you, we will check once the Goal setting is initiated for the next calendar. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,250 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Can you please list down all the steps required to re-open the settlement process for an employee. This is required to be make any further payroll adjustment after final settlement is closed. Thanks. Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D736CB.B5EF7870] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,341 | 5 | 1 | Closed | Sonali | Provided the clarification | Product | Clarification | null | Separation Management | null | null | 2021-04-21T16:30:32+05:30 | 2021-05-06T17:49:40+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com, ashok.gaikwad@bicworld.com | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com, ashok.gaikwad@bicworld.com | ashok.gaikwad@bicworld.com | null | null | Clarification | Hi Sonali, For the below query, Please follow the below steps to reopen the settlement, 1) Kindly navigator the Salary Details Form and select Employee code after then to Enter the variable amount. 2) Then Navigator Re-Open Settlement Process Form -- After the enter the variable amount please process here. 3) After then check Re-open Settlement Report -- After the process please check the values here. 4) Finally Re-open Settlement Confirm Process Form -- Once the report is fine please confirm the settlement. Thanks and Regards Vijayakumar k |
2,251 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sarvanan, Please activate goal setting for the attached list based on the remarks column. Anyone mentioned "Goal" needs to be activated. Thanks, Kritika [cid:imaged71456.PNG@8e7ce823.4ebe5876]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image9ffca3.PNG@a7c955c0.43b907b2]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagea74833.JPG@622207f3.4395db85]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. -----Original Message----- From: Iman Adam [mailto:Iman.Adam@cns-me.com] Sent: Wednesday, April 21, 2021 12:30 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: Emailing: New Joiners List-1 Jul 2020 up to date Your message is ready to be sent with the following file or link attachments: New Joiners List-1 Jul 2020 up to date Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,342 | 5 | 1 | Closed | KRITIKA KUMAR | goals initiated | Product | Service Request | null | Performance Management | null | null | 2021-04-21T16:31:43+05:30 | 2021-05-06T19:49:31+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, venkateswaran.c@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, iman.adam@cns-me.com, kritika.kumar@abaninvestment.com, venkateswaran.c@myadrenalin.com | amit.sangha@abaninvestment.com, iman.adam@cns-me.com | null | null | Service Request | Hi Kritika, Shared eligible employees goals has been initiated. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
2,252 | hi, In APIPL few employees have been deducted with the leave from the leave credit of 2021 with the reason as "Leave Reversal Debit" and for these overall eligible leave has not been credited because of the pending approval for 2020. Kindly guide if we need to manually go and credit the balance leaves for such cases | 12,343 | 5 | 3 | Closed | Pavithra D R | Need more information. | Product | Data Correction | null | Employee Movement | null | null | 2021-04-21T16:54:45+05:30 | 2021-05-11T13:49:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; rv:11.0) like Gecko seen_articles: "[\"44002020567\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pavithra D R, We will initiate the session and check on the above the Leave concern please provide us a timeline. Regards, Niraikalai R, Hi, Request you to clarify and close this ticket at the earliest., Hi Pavithra D R, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/528971894, Hi Pavithra D R, We tried to reach you but the call went unanswered. Requesting you t call at 8870860729 to provide clarification on the given point. Please find the template to Upload the adjustment. BAC - BALANCE CREDIT BAD - BALANCE DEBIT |
2,253 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We are getting 200% weightage for 979 employees in Goals Summary Report. Self-appraisal screenshot of one employee (AYE0008) is attached for your reference: Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,344 | 5 | 1 | Closed | Palak sodhi | Overall rating column varies | Product | Patch Deployment | null | Goal Management | null | null | 2021-04-21T16:58:00+05:30 | 2021-05-08T18:49:15+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com, vivek.raj@ayefin.com | vivek.raj@ayefin.com | null | null | Software Problem | Hi Palak sodhi, As discussed over call, we will check Goals Summary Report are getting 200% weightage for 979 employees We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Please update on this. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, We are checking this with our internal product team and please provide us some time. We will check with the team and update you the closure date. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, Post Analysis, we have verified with our internal Product team and in the attached goal summary report having variation in the Overall rating column as there are the L1 & L2 reviewer rating varies and the goals are not duplicated. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,254 | Dear Team, Our Employees not able to save their tax declaration and submit option not visible. Kindly check and do the needful . | 12,345 | 5 | 3 | Closed | Madhukara H S | Provided the clarification. | Product | Clarification | null | Tax | null | null | 2021-04-21T16:58:28+05:30 | 2021-05-07T09:49:24+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, We tried to reach you but the call was not connected. Requesting you to check the configuration (TAX_DECL_SUBMIT_CUTOFF) in the "Adrenalin Configuration Editor" form it is mentioned as 21 days and the form will disable after 21 Requesting you to change the Configuration. , Thank you…! for your support… |
2,255 | Dear Team, Following employees where not reflecting under reporting manager NBHC00581 ^ Yogesh Kumar Deshmukh: EmpID Name LDAP NBHCS12113 Sheel Kumar Yadav SheelY12113 NBHCS12114 Jeetendra Panwar JeetenP12114 NBHCS12115 Deepak Singh DeepakS12115 NBHCS12116 Rajendra Parmar RajendP12116 NBHCS12117 Satish kumar Parmar SatishP12117 NBHCS12118 Pawan Gujar PawanG12118 NBHCS12119 Raghunandan Nagar RaghunN12119 NBHCS12120 Rakesh Jaiswal RakeshJ12120 NBHCS12121 Ravjeet Yadav RavjeeY12121 NBHCS12122 Ankit Patidar AnkitP12122 NBHCS12123 Karan Singh Thakur KaranT12123 NBHCS12124 Rakesh Kumar RakeshK12124 NBHCS12099 Shubham Patidar ShubhaP12099 NBHCS12100 Rahul Lodhi RahulL12100 NBHCS12101 Lalit Talentpro2 LalitT12101 NBHCS12102 Keshav Raghuwanshi KeshavR12102 NBHCS12103 Brahmanand Jadhav BrahmaJ12103 NBHCS12105 Kapil Jat KapilJ12105 NBHCS12107 Basant Kumar Yadav BasantY12107 NBHCS12108 Bhupendra Itawidya BhupenI12108 NBHCS12109 Akhilesh Tilware AkhileT12109 NBHCS12106 Manish Panwar ManishP12106 NBHCS12110 Kamlesh Verma KamlesV12110 NBHCS12111 Sunil Verma SunilV12111 NBHCS12112 Alok Vyas AlokV12112 NBHCS12097 Amit Kumar Patel AmitP12097 NBHCS12085 Ravindra Singh RavindS12085 NBHCS12087 Rohit Aske RohitA12087 NBHCS12088 Vijay Kumar Paraswar VijayP12088 Regards, Supulaxmi Konar HR-Operation | 12,346 | 5 | 3 | Closed | Supulaxmi Konar | Clarification | Product | Clarification | null | Workflow | null | null | 2021-04-21T17:00:32+05:30 | 2021-05-11T11:54:35+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi Konar, We understand that below employees are not reflecting under reporting manager queue. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, As checked, below employees reporting manager is Emp-NBHC00581 hence these employees will reflect under reporting manager queue(if reporting manager is configured in workflow) except Emp-NBHCS12124 as his reporting manager is Emp-NBHC03908. As checked, many employees have not raised any requests yet. Please share some cases where below employees raised requests but same is not showing under Reporting Manager queue. Regards, Judhistira.M |
2,256 | Dear Team, Signature is not coming in Relieving Letter | 12,347 | 5 | 3 | Closed | Supulaxmi Konar | Created a new Template in document designer. | Product | Configuration | null | Setup HRMS | null | null | 2021-04-21T17:09:38+05:30 | 2021-05-11T20:49:07+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, Please share the employee ID for which you have generated the Relieving Letter or share the screenshot as we need it to analyze. Regards, Judhistira.M , Hi Supulaxmi, As discussed over the call, you need to select Authorized Signatory while doing final closure of employees but as checked, final closure has been done for some employees without selecting Authorized Signatory hence signature is not reflecting for them. We have created a new template named 'Relieving Letter Temp' hence please generate the Relieving Letter Temp for these employees only. Signature will reflect in the letter. Please check and revert if you need any changes on this. Regards, Judhistira.M |
2,257 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-this is a repeat complaint from Tariq, he faced issues earlier as well. Can you please look at this urgently as we are unable to process letter requests or pending approvals from Tariq due to this issue. Regards, Amit Sangha [cid:image05c360.PNG@3bae2b51.48b2d023]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image219b29.PNG@b9297b9d.48afa0a5]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image83ca02.JPG@3e2d33e0.4d898c45]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Tariq AlHosani Sent: Wednesday, April 21, 2021 12:08 PM To: Amit Sangha Subject: FW: Sherif Kassim has raised letter request (Salary Certificate) for Sherif Kassim . The request has been sent for approval to Tariq Khalil Abdulla Hasan Al Hosani. Importance: High Dear Amit, I have issue with Smart Approval , I don't see any approval requests in the system despite receiving an email. [cid:image001.png@01D736A6.FFF709D0] [cid:image970fa8.PNG@373d8f61.4a8310a1] A Ghobash Group Company [cid:imagede13b8.PNG@a21aba00.43a6c7b5]<https://www.linkedin.com/company/juman-energy-group> WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM> TARIQ ALHOSANI HR & Admin - Head M:+971 55 5934443 | T: +971 2 4196900 | Ext: 7171 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:imagec324b5.PNG@4104281c.448ece75] From: Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com> [mailto:Adrenalin@abaninvestment.com] Sent: Wednesday, April 21, 2021 10:19 AM To: Tariq AlHosani Subject: Sherif Kassim has raised letter request (Salary Certificate) for Sherif Kassim . The request has been sent for approval to Tariq Khalil Abdulla Hasan Al Hosani. Importance: High Greetings, Sherif Kassim has raised letter request (Salary Certificate) for Sherif Kassim . The request has been sent for approval to Tariq Khalil Abdulla Hasan Al Hosani. Letter Type : Salary Certificate Raised On : 21-Apr-2021 10:18 Required On : 22-Apr-2021 Remarks : please address to RAK BANK. for processing personnel loan. Thanks & Regards, Human Resource *********************** This is auto generated mail sent from Adrenalin. Do not reply for this mail "Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com>". To login, Navigate to 'http://hr.abaninvestment.com/adrenalin' *********************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,348 | 4 | 1 | Resolved | Amit Sangha | Duplicate record in letter request | Product | Data Correction | null | Workflow | null | null | 2021-04-21T17:14:33+05:30 | 2021-04-21T18:20:26+05:30 | saravanan.mani@myadrenalin.com, tariq.alhosani@jumanenergy.com, elton.dasilva@abaninvestment.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, tariq.alhosani@jumanenergy.com, elton.dasilva@abaninvestment.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com, amit.sangha@abaninvestment.com | tariq.alhosani@jumanenergy.com, elton.dasilva@abaninvestment.com, ask.adrenalin@myadrenalin.com, bhaskaran.r@myadrenalin.com | null | null | Clarification | Hi Amit, Letter request form as two pending duplicated request since 2019. That's why system shows the internal system error in the approval page. Now we removed the duplicate entries and form looks fine now. Please check the same.? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
2,258 | Dear team, The HRBP N01344 created a offer letter for a candidate Siddhesh Narasimha Nayak. In the create offer authorized signatory name RAGHU V (A02574) is not available. Please check and update the same. | 12,349 | 5 | 1 | Closed | Mahesh R | OU not mapped correctly. | Product | Clarification | null | Offer Management | null | null | 2021-04-21T17:15:22+05:30 | 2021-05-18T10:18:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12287, Hi Raveena Ramakrishnan, Please check if RAGHU V (A02574) is added in the Authorized Signatory master. If already available in the Authorized Signatory master check the mapping for the AUTHSiGN role in the manage role player form. Based on the mapping given the Auth Sign role player will automatically populate in the offer section Thanks & Regards, Adrenalin Support 044-3024 7444 Alexander Chandran, Dear team, We have checked the same already. RAGHU V (A02574) has access to the mentioned OU and Location yet we are unable to choose the authorised signatory. Please support. , Please update, Hi Raveena Ramakrishnan, We will check the mapping from our end and update the status. We need server access to check the same. We will check and update once access is provided. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Raveena Ramakrishnan, As discussed the OU mapped for the vacancy was different. Hence we have remapped the correct OU. Now the AUTH SIGN is appearing correctly and the same has been confirmed. Thanks & Regards, Adrenalin Support 044-3024 7444 |
2,259 | Rent perk, Car - Depreciation and other Perquisites are not calculated if we select New Tax Regime | 12,350 | 5 | 3 | Closed | Divya N | tax declaration for new regime form access is given | Product | Clarification | null | Tax | null | null | 2021-04-21T17:22:21+05:30 | 2021-05-08T15:48:26+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, As per the query, we have understood that perquisite is not calculated in Tax form new tax regim employees. We will check with team about the functionality and update the status, Hi kohima kindly share the link to resolve the issue on priority, Hi Kohima Can you work on the ticket raised , Hi Divya N, Kindly join this session https://fastsupport.gotoassist.com/844186600, Hi Divya N, We have new form Named as TAX DECLARATION FOR NEW TAX REGIM in which we can opt for any section that employee can fill even though employee choosed new tax regim. We have taken session and guided you on the same, Kindly check the same and update us in case of clarification. |
2,260 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Final & Normalized rating to be updated on system Disclaimer: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Finance Limited ("AFL") and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the AFL. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference." This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,351 | 5 | 1 | Closed | Shradha Mahajan | Final & Normalized rating uploaded | Product | Service Request | null | Performance Appraisal | null | null | 2021-04-21T18:01:50+05:30 | 2021-05-06T17:49:40+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Shradha Mahajan, As per our session, we have uploaded the Final and Normalized rating for the employees as per the given data. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
2,261 | Hi, Need your support in providing access to only certain modules in HRMS for HR members. We can discuss on the modules and the EMP ID's for whom the access to be provided. | 12,352 | 5 | 3 | Closed | Pavithra D R | explained to provide Admin access | Product | Clarification | null | Manage Employees | null | null | 2021-04-21T18:11:57+05:30 | 2021-05-08T16:49:45+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pavithra D R, As per the query we have understood based on the form eligibility we need to provide Module access for HR people. please provide us sometime we will schedule session and guide on the same, Hi Kohima, Please fix a time and we shall give access to complete the task., Hi Pavithra D R, As discussed , Kindly join this session https://fastsupport.gotoassist.com/863326447, Hi Pavithra D R, As per your request ,We have taken session work on the query . We have guided you over session about how to add employee To Role and also To Module groups. Kinldy use Manage Role Player form to ass the employee to specific role and Use the form USER GROUP MAPPING to add employee to Admingroups .Only then employee will be able to view the forms.Please do the same and update us in case of clarification. |
2,262 | We are unable to update the final status for 1 case (candidate name -Shri Vignesh), Vacancy Name - DY. PROJECT MANAGER (PMO)-57 Screen: Vacancy Dashboard --> Interview schedule --> Final Status | 12,353 | 5 | 2 | Closed | Shalini Srikanth | Product issue | Product | Patch Deployment | null | Interview and Selection Management | null | null | 2021-04-21T18:16:58+05:30 | 2021-05-07T10:50:59+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shalini Srikanth, We will share the connectivity link to your IT Team. Once they have connected, we will check and update the status for the Final Status of the Candidate. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Sure, thanks. Best Regards, Shalini Srikanth , Hi Shalini Srikanth, We will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Shalini Srikanth, As discussed over the phone, the Final Status transaction has not entered properly in the first time and also the transaction was available in the database. So when you are trying to do the Final Status, Interview Acceptance Status screen is not getting enabled. On an urgent basis, we have removed the incorrect transactions from back end (Internal Reference Table : ER_TA_INTERVIWE_FINAL). Post removing the same, the Interview Acceptance Status screen has enabled. Note : We have planned for latest patch promotion in system on May First Week. So the TA Patches also we will deploy at the time of HRMS Deployment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,263 | Hi, The transaction raised in Family detail form shows in pending stage. Previously it use to get auto approve. Please help us at the earliest. Regards, Pinkiiy Raval | 12,354 | 5 | 3 | Closed | Vaishali Raut | stuck in queue | Product | Data Correction | null | Personal Data | null | null | 2021-04-21T18:28:35+05:30 | 2021-05-03T12:48:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12321, Hi Vaishali Raut, As discussed over the phone, the data was stuck in queue due to which it is showed as Pending in system. We have removed the data and the status is reflecting as approved. Since the form doesn't have workflow we changed the routing required as NO. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
2,264 | After the recent configuration in system still the training Fac getting three different mails after the schedule/reschedule of the course. Kindly resolve - Scheduled course – PID SOP Workshop (Batch 2) - Mode of Scheduling - Admin Finalization Kindly refer to the attachment for mail details | 12,355 | 5 | 3 | Closed | Meghana S M | workflow wrongly configured | Product | Configuration | null | Training Management | null | null | 2021-04-21T18:31:19+05:30 | 2021-05-13T11:52:31+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, Please provide us sometimes, we will schedule the session with your IT Team and check the duplicate mails trigger for the course schedule in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, As discussed over the phone, we have to define the input based workflow for Course Schedule and Reschedule but we have defined a normal workflow in system. We regret for the inconvenience caused. We have attached the screenshot for your better clarifications for defining the workflow. We request you to define the workflow in the UAT and do the test transaction for admin finalization and manager nomination. Post confirmation, configure the same in Live environment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, I have tested in UAT. For Admin Finalization, only one mail has triggered for training fac and when I scheduled open for manager nomination, No mails triggered. Course name for Admin Finalization - ARMS weather Course name for open for manager nomination - DM SOP, Hi Meghana S M, We have modified the workflow for manager nominees in UAT and also you have scheduled the courses and you received the mails. Requesting you to do the same configurations in Live. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, As Varun is on leave today, Will schedule a call tomorrow to configure the same in live. , Hi Meghana S M, Please be informed, we have already guided Mr. Varun over the session for changing the Workflow in UAT. Hence requesting you to please ask him to do the same in LIve. If clarifications needed, kindly reach us. We are closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,265 | 29th March 2021 - Holiday - Few colleagues have done critical staffing. Out of those 03 colleagues OT has not been captured by the system (In/Out Time). Due to the same our payroll is stuck. Please chk on urgent basis. ID Name Location Date In Out IA500 Dey, Nilankar KSC 29-Mar-21 9:48 19:31 IA1307 Sahay, Suman SSC 29-Mar-21 9:21 18:30 IA1347 Chatterjee, Sayan SSC 29-Mar-21 18:25 3:30 | 12,356 | 5 | 4 | Closed | Priyanshi Bhattacharya | OT was not updated correctly. | Product | Configuration | null | Salary | null | null | 2021-04-21T18:37:52+05:30 | 2021-05-07T09:49:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Issue has addressed by Alex and the same has resolved.. Thanks, Hi Priyanshi Bhattacharya, Our Team notified that the OT was not updated correctly in to the system for the reported employee and the same is reprocessed . NOw you can able to get the correct salary. Abirami K |
2,266 | Hi Vijaya, Avinash (12355) Adrenalin ID is not working he is unable to approve any thing like contact details and other things. Thanks, Sandip Chanda 8585059226 | 12,357 | 5 | 3 | Closed | Sandip Chanda | data correction | Product | Data Correction | null | Personal Data | null | null | 2021-04-21T18:38:17+05:30 | 2021-04-23T15:50:11+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We have understood the Forms pending For approval Transaction shows internal system error through, Hence we will check and let me know. Thanks and Regards Vijayakumar k, Hi Sandip Chanda, As discussed over the call, The below scenario we have resolved from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
2,267 | To capture duplicates while uploading profiles, the system needs to check the contact number & email ID but currently, the system is not capturing duplicates. Please check the screenshot of one such candidate, we have few more candidates. While testing on the UAT screen, duplicates were capturing. | 12,358 | 5 | 2 | Closed | Shalini Srikanth | Mobile Number prefix with 0 for another profile | Product | Clarification | null | Application Management | null | null | 2021-04-21T18:43:40+05:30 | 2021-05-07T10:51:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shalini Srikanth, When checking the reported query from our end, in the reported candidate details the Mobile Number has been prefixed with the value 0. So the system has not validated the duplicate. Even if there is a single letter or number change, the system will not validate the duplicate record. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,268 | Hi, Emp M2711 confirmation forms does not submit. It has been filled several time but it return as blank form to the employee again. Emp A5871 confirmation form couldn't open at level 2 approver. We need your help urgently to fix and close the issues. Regards, Pinkiiy Raval | 12,359 | 5 | 3 | Closed | Vaishali Raut | position changed | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-21T18:50:23+05:30 | 2021-05-03T12:47:41+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12354, Hi Vaishali Raut, As per the reported query, we understood that the confirmation form is getting reset. Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/791928451 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the employee position got changed after the confirmation form initiated. Due to which the error has occurred. Now we have cleared the record and re-initiated the confirmation appraisal in system. Kindly inform the user to submit the forms. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
2,269 | Pobation extension entry done for 15769 with effect from confirmation due date . But transation created with effective date Today date .there is no transaction available for confirmation due date. For your reference you can do entry and check for 16098 for 6 months extension. | 12,360 | 5 | 3 | Closed | N N Ramesh | effective date | Product | Data Correction | null | Confirmation Management | null | null | 2021-04-21T18:54:04+05:30 | 2021-05-07T13:49:00+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/378649802 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We have taken the session and changed the effective date of the given employees for whom the extension has been done and the effective date is same as extended. And the same has been confirmed from your end. Hence we are closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,270 | Hi Vijaya, Below mentioned employee has regularized their attendance but it's not showing their reporting authorities login. Please fix this issue on urgent basis. Emp Code Emp Name Adrenalin Issue AR Dates 13426 Tikendra Manhare In March month Raised 2 days attendance regularization but not visible on Reporting manager Tab for approval. 17-Mar-21 & 20-Mar-21 11535 Amrit Bhanu In March month Raised 1 day attendance regularization but not visible on Reporting manager Tab for approval. 19-Mar-21 10797 Ravishankar Kashyap In March month Raised 1 day attendance regularization but not visible on Reporting manager Tab for approval. 18-Mar-21 & 20-Mar-21 Thanks, Sandip Chanda 8585059226 | 12,361 | 5 | 3 | Closed | Sandip Chanda | attendance issue | Product | Data Correction | null | Personal Data | null | null | 2021-04-21T19:03:45+05:30 | 2021-04-22T12:02:22+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11086, Hi Sandip Chanda, As per request, attendance regularized transaction pending not showing in the approved bucket, Hence we will check and let me know. Thanks and Regards Vijayakumar k, Hi Sandip Chanda, For the below query, We have resolved from our end, Now the reported employee attendance status showing presently. Kindly check your end and share feedabck. Thanks and Regards Vijayakumar k |
2,271 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, One employee 890146 - Mr. Ravi Rai Bhatt had pulled back his resignation in Jan 2021 which is pending for approval with 890997- Indranth Roy. We want this record to be deleted from Indranath's id. Please do that. FYI - Ravi Rai Bhatt again resigned in March and his LWD was 31-03-2021. But since above mentioned transaction is still pending for approval with Indranath, system is not allowing us to close his final closure. [cid:image001.png@01D736E1.7A779DC0] Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image002.jpg@01D736E1.7A779DC0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,362 | 5 | 1 | Closed | Sonali | provided the clarification | Product | Clarification | null | Separation Management | null | null | 2021-04-21T19:07:05+05:30 | 2021-05-07T18:50:39+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali, As per request, We have understood Final closer not able to submit, Hence we will check and let me know the solution Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have explained the below scenario from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
2,272 | Support Staff Manager "geetapawar" is unable to view attendance calendar for the employee 6741. | 12,363 | 5 | 2 | Closed | Vicky Shah | access rights in manage role player | Product | Configuration | null | Employee Information | null | null | 2021-04-21T19:10:50+05:30 | 2021-04-27T11:14:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Request you to please verify the below steps and let us know in case of any queries as discussed over the call. Please navigate to form namely facilitator and provide the employee id and find if the respective Support staff manager is the facilitator for that employee. If not please execute the below query on database, which will display all the parameters of the employee with the status whether it is active/not active. exec EMPLOYEE_9_PARAMETER_CHECK '' 3. Please copy those parameters value one by one and find whether access rights is given in Manage role player. If not provide the access and then check the facilitator form again. Please verify and reach us in case of any concerns. Thanks and Regards, Dhivya . V, Hi Dhivya, We have verified all the parameters and also access is given in manage role player for all the parameters. However the empoyee is still not visible in the facilitator grid., Hi Vicky Shah, Please provide us few minutes, we will initiate the session, connect with you on Zoom and resolve the concern raised on "Unable to access facilitation employee". Thanks and Regards, Dhivya . V, Dear Vicky, As mentioned by you rightly, the Facilitator 'Geetapawar' has the access rights in Manage Role Player, however as a Support Staff Facilitator, he doesn't have access to Attendance module and hence unable to view those employees in Attendance Calendar. Now we have provided the rights in 'Module Role Mapping', please verify the same from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V |
2,273 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Open below forms- write to manager and mark me on mails once done so they can make changes. Please send me the final changes - Goals score, overall GCF, 3 pillars and ratings EDP Username 333988 Fayazuddin 900325 Mangesh Dhanawde 900401 Sachin Sambhaji Mane 900577 Dinesh Turalkar 50320 Irshad Husen Aga Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Wednesday, April 21, 2021 7:39 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: Open forms on system Dear Gyan, Open below forms- write to manager and mark me on mails once done so they can make changes. Please send me the final changes - Goals score, overall GCF, 3 pillars and ratings EDP Username 333988 Fayazuddin 900325 Mangesh Dhanawde 900401 Sachin Sambhaji Mane 900577 Dinesh Turalkar 50320 Irshad Husen Aga Regards, Astrid Lobo - Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,364 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Management | null | null | 2021-04-21T20:20:52+05:30 | 2021-05-06T20:50:29+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee, As informed, we have brought the Annual review form of 5 employees listed in trial mail to saved mode. Employees can now submit the form again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,274 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Wednesday, April 21, 2021 9:13 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: FW: Request for Opening the Forms Dear Gyan, Please open the form. Regards, Astrid From: Manoj P N Sent: 21 April 2021 08:18 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Subject: Request for Opening the Forms Dear Astrid, As discussed in the meeting for normalization Please open the forms of the below said employees - EDP Username Overall GCF Rating To Change to Interim Rating 2020-21 To Change to 900325 Mangesh Dhanawde Exceeds Expectations Meet Expectations 900401 Sachin Sambhaji Mane Below Expectations Meet Expectations 50320 Irshad Husen Aga Exceeds Expectations Meet Expectations 900577 Dinesh Turalkar Superior Successful 334142 Baba Fakruddin Superior Successful Regards, Manoj ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,365 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-21T21:14:29+05:30 | 2021-05-06T21:49:27+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee, As requested, we have brought back the Annual Review form of "334142 - Baba Fakruddin" to saved mode. The employee can now submit the form again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,275 | Hi Team, Pls help correct Name of Emp No 1572,i tried updating Employee details its not getting saved Correct Name is Varshini Gunasekaran Thanks | 12,366 | 5 | 2 | Closed | Mitrapal R B | Corrected the data | Product | Data Correction | null | Employee Movement | null | null | 2021-04-22T02:07:59+05:30 | 2021-05-07T10:51:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/761708071 Regards, Niraikalai R, Hi Mitrapal R B, As discussed over the call, We have checked and changed the details for the mentioned employee. Please check and confirm. Regards, Niraikalai R |
2,276 | Employee Master Data having the details of Employee CTC Details which is accessible by Employee Relations and HRFac. The CTC Details should be visible only to Payroll Fac. Kindly check when this changes has happened. | 12,367 | 5 | 3 | Closed | Arya Nair | data shared | Product | Clarification | null | Setup HRMS | null | null | 2021-04-22T04:13:42+05:30 | 2021-05-07T09:49:25+05:30 | null | null | null | null | null | Clarification | created_by: 2043056738148 time: 2021-04-21 22:43:42 UTC, Hi Arya Nair, The Head Count Report has been modified on 09th Feb 2021 by the code 1053 and the Employee Master Active report has been modified on 23rd Mar 2021 by the code 1293. If you are referring any other report name, kindly share the same. Note : These 2 reports are ireporters in system which can be modified from your end using the form iReporter Designer. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,277 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, The exit interview forms for following employees are not visible in system inspite of their resignations approved by respective HODs. Tomorrow is their last working day and request to resolve this issue at the earliest. Emp. ID Employee Name INM0069 Meghali Dolkar INM0242 Dinesh Shinde INM0413 Amruta A. Rane INM0551 Rajesh R. Pardeshi INM0572 Shazeb H. Khan INM0579 Rashmi S. Bhor INM0586 Ratnesh U. Prajapati INM0590 Tushar G. Patil INM0591 Ramesh A. Naik INM0606 Shashi B. Barnwal INM0617 Aarti A. Yadav INM0620 Vijay D. More INM0329 Vinod P. Patil Thanks and regards, Greta A. Fernandes Functional Manager | Principal Officer Human Resource GS E & C Mumbai Pvt. Ltd. 2nd floor, 'D' Wing, Jolly Board Tower, I Think Techno Campus, KanjurMarg (E) , Mumbai-400042. Desk : +91-22-4138 5229 Mobile : 9594548884 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,368 | 5 | 3 | Closed | Greta Fernandes | Disabled bulk approval for resignation form. | Product | Configuration | null | Separation | null | null | 2021-04-22T08:24:55+05:30 | 2021-05-07T15:51:23+05:30 | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | null | null | Clarification | Hi Greta, As discussed, we understood that the Exit interview template is mapped to the employee's position & the Resignation is also approved. As informed, the only possible reason could be that bulk approval is enabled for the Record resignation form and managers are approving the same without opening & providing input for Voluntary resignation. We will check and confirm if this is the case and disable the bulk approval for Record Resignation. Also, we will enable access to the "Schedule Exit Interview" form for your login. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Greta, As informed by Ghulam, "Schedule Exit Interview" form access has been given to your login. You can schedule the exit interviews of these employees using this form. And to avoid this scenario, we have now disabled the bulk approval of the Record Resignation form. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,278 | I have updated weekly of of user 022095 (Mr. Patel Parag Champaklal), from Sunday calendar to GUJARAT, kindly update holidays as per his new calendar. | 12,369 | 5 | 3 | Closed | Akshay Ashwar | scheduler time change | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-22T09:31:09+05:30 | 2021-05-26T10:49:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Akshay Ashwar, We Understood that the holiday needs to be mapped for the code 022095. We will take connection and update the status. Thanks & Regards, Adrenalin Support 044-3024 7444, also change for Emp. 021219 (Mr. Vishnu Ratilal patel), Hi Akshay Ashwar, For Both the employee codes the holiday calendar has been changed effective 20 apr 2021 . Hence all future holiday will be mapped according to the new calendar. Thanks & Regards, Adrenalin Support 044-3024 7444, ok its solved. Thank you., CLOSE. AKSHAY ASHWAR Somany Ceramics Limited T: 9725555546 Email: akshay@somanyceramics.com www.somanyceramics.com , For user 021219, we have updated holiday on 21st april-2021, now employee has punch out early 49 minutes, he is not able to raise permission request and also showing half day absent on holiday. please solve this. screenshot attached for reference , Hi Akshay Ashwar, We will check the reported point and update the status., Hi Akshay Ashwar, As discussed, We have executed the holiday scheduler and sync scheduler for the 21-apr-2021. Post execution of that, the attendance status of the reported employee is showing as 'Half day present and holiday'. Attaching the reported attendance calendar screenshot for your reference. To avoid these cases in the future, we have rescheduled the weekly and attendance sync scheduler timing before the shift starting timings. Request you to check the reported employee's attendance calendar and confirm this from your end. , ok thank you. its close now., Close. AKSHAY ASHWAR Somany Ceramics Limited T: 9725555546 Email: akshay@somanyceramics.com www.somanyceramics.com |
2,279 | Associate tried changing her address.If you check FORMS RAISED BY ME, the employement details form is approvd by STM STM STM but if you go in contact details, you will see the PENDING FOR TRANSACTION error.Due to which the associate or we are unable to update the address.kindly check.STM10807 ^ Nandni sharma | 12,370 | 5 | 3 | Closed | Raksha Dayma | Backend Update. | Product | Data Correction | null | Personal Data | null | null | 2021-04-22T10:00:49+05:30 | 2021-04-22T12:21:34+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha, As checked, a transaction was stuck in queue table hence it was showing Pending for approval. Now we have removed the transaction from queue table. Henceforth employee will be able to update contact details. Screenshot appended for reference. Please revert for further clarification. Regards, Judhistira.M |
2,280 | Dear Dhivya, Can you please check below PMS query. Thanks & Regards, Sumant Mule Adrenalin eSystems Ltd 8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover, Western Express Highway, Goregaon (East), Mumbai - 400 063 Mobile:- 9833931807 ________________________________ From: Vriin Chadha <vriin.chadha@indusind.com> Sent: Thursday, April 22, 2021 9:43 AM To: Sumant Ashok Mule Cc: Rupesh Shinde Subject: FW: Request Help on self-appraisal. [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sumant, Please delete goals for ECN – 49850 Many employees are complaining that their overall goals are adding to 200 and hence they are not able to complete self appraisal. We had gotten many goal sheets deleted last week and re uploaded goals. Can you also check why this is happening. Regards, vriin From: Mallikarjuna Reddy <mallikarjuna.reddy@indusind.com> Sent: 20 April 2021 17:41 To: Vriin Chadha <vriin.chadha@indusind.com> Subject: FW: Request Help on self-appraisal. Thanks and Regards, Mallikarjuna Reddy,Cluster Sales Head - BL, Business Loans , [Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.jpg@01D52B53.E11F4320][Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image002.png@01D52B53.E11F4320] ,#116, Unit No.904,9TH FLOOR PRIDE HULKUL, LALBAGH ROAD,BANGALORE 560027 Mobile - 9845668103 , Email ID;mallikarjuna.reddy@indusind.com From: Adarsh Mahadevanna [mailto:Adarsh.Mahadevanna@indusind.com] Sent: 20 April 2021 13:34 To: Vriin Chadha <vriin.chadha@indusind.com<mailto:vriin.chadha@indusind.com>> Cc: Karthik Suresh <Karthik.Suresh@indusind.com<mailto:Karthik.Suresh@indusind.com>>; Vaibhav Padalkar <vaibhav.padalkar@indusind.com<mailto:vaibhav.padalkar@indusind.com>>; Mallikarjuna Reddy <mallikarjuna.reddy@indusind.com<mailto:mallikarjuna.reddy@indusind.com>>; SRIJATA GHOSAL <srijata.ghosal@indusind.com<mailto:srijata.ghosal@indusind.com>> Subject: RE: Request Help on self-appraisal. Dear Vriin, Please upload the below mentioned goals and weightage in pulse as he is not able to complete the self appraisal Details in trail mail Employee Name : Mallikarjun Reddy Employee Id : IBL49850 Goal Name Goal Description Weightage Portfolio Mix Ensuring Cost Control With Product Mix Where 20% Business Need To Be Sourced Without Dsa 5 Cross Sells Insurance Penetration To Be 1% Of Disbursed Amount & Pf To Be 1.9% Of Net Disbursal 5 Productivity Average Productivity To Be 1.25 Cr Per Person 10 Portfolio Quality 30 Plus =2.5%, 90 Plus =1%, Risk Cost =2.50% 20 Business Volume Ensuring Budgted Targets Met As Circulated From Time To Time 60 Rgds Adarsh M From: Adarsh Mahadevanna Sent: Monday, April 19, 2021 11:09 AM To: Mallikarjuna Reddy <mallikarjuna.reddy@indusind.com<mailto:mallikarjuna.reddy@indusind.com>>; SRIJATA GHOSAL <srijata.ghosal@indusind.com<mailto:srijata.ghosal@indusind.com>> Cc: Gowrishankar M Selvaraj <gowrishankar.mselvaraj@indusind.com<mailto:gowrishankar.mselvaraj@indusind.com>>; M VENUGOPALA REDDY <mvenugopala.reddy@indusind.com<mailto:mvenugopala.reddy@indusind.com>>; Karthik Suresh <Karthik.Suresh@indusind.com<mailto:Karthik.Suresh@indusind.com>>; Vaibhav Padalkar <vaibhav.padalkar@indusind.com<mailto:vaibhav.padalkar@indusind.com>> Subject: RE: Request Help on self-appraisal. Dear srijatha Please upload the below mentioned goals and weightage in pulse for MR Mallikarjun Reddy from Back end Goal Name Goal Description Weightage Portfolio Mix Ensuring Cost Control With Product Mix Where 20% Business Need To Be Sourced Without Dsa 5 Cross Sells Insurance Penetration To Be 1% Of Disbursed Amount & Pf To Be 1.9% Of Net Disbursal 5 Productivity Average Productivity To Be 1.25 Cr Per Person 10 Portfolio Quality 30 Plus =2.5%, 90 Plus =1%, Risk Cost =2.50% 20 Business Volume Ensuring Budgted Targets Met As Circulated From Time To Time 60 Attached screenshot unable to update as the weightage is throwing 200% [cid:image001.png@01D735E9.CB2EE820] [cid:image002.png@01D735E9.CB2EE820] Rgds Adarsh M From: Mallikarjuna Reddy Sent: Friday, April 16, 2021 1:24 PM To: SRIJATA GHOSAL <srijata.ghosal@indusind.com<mailto:srijata.ghosal@indusind.com>> Cc: Adarsh Mahadevanna <Adarsh.Mahadevanna@indusind.com<mailto:Adarsh.Mahadevanna@indusind.com>>; Gowrishankar M Selvaraj <gowrishankar.mselvaraj@indusind.com<mailto:gowrishankar.mselvaraj@indusind.com>>; M VENUGOPALA REDDY <mvenugopala.reddy@indusind.com<mailto:mvenugopala.reddy@indusind.com>>; Karthik Suresh <Karthik.Suresh@indusind.com<mailto:Karthik.Suresh@indusind.com>>; Vaibhav Padalkar <vaibhav.padalkar@indusind.com<mailto:vaibhav.padalkar@indusind.com>> Subject: Request Help on self-appraisal. Dear SRIJATA. Required help on the updating self-appraisal. As per the screenshot I am unable to updating the same Total weight showing in below 200% IT Should be 100% only Kindly help in ratifying the same [cid:image001.png@01D735E9.CB2EE820] [cid:image002.png@01D735E9.CB2EE820] Thanks and Regards, Mallikarjuna Reddy,Cluster Sales Head - BL, Business Loans , [Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.jpg@01D52B53.E11F4320][Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image002.png@01D52B53.E11F4320] ,#116, Unit No.904,9TH FLOOR PRIDE HULKUL, LALBAGH ROAD,BANGALORE 560027 Mobile - 9845668103 , Email ID;mallikarjuna.reddy@indusind.com ***************************************************************************** This Email and files transmitted are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this Email in error please notify the sender. Please also simultaneously disregard the contents herein, delete this email and destroy any physical copies, if created. Please note that any views or opinions presented in this Email are solely those of the author and do not necessarily represent those of IndusInd Bank Ltd. We have put efforts into ensuring that the message is error-free and virus-free. Unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted or corrupted or carry malicious, spam or defamatory contents. Therefore the recipient should check the email for threats with proper software, as IndusInd Bank Limited does not accept liability for any damage inflicted by any virus transmitted or by viewing contents of this email. ***************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,371 | 5 | 1 | Closed | Sumant Ashok Mule | goals were uploaded many times through upload | Customization | Data Correction | null | Goal Management | null | null | 2021-04-22T10:06:33+05:30 | 2021-05-18T14:49:19+05:30 | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, rupesh.shinde@indusind.com, vriin.chadha@indusind.com, balakumaran.v@myadrenalin.com, daksha.walve@indusind.com, khan.ashfaque@indusind.com, suraj.kadam@indusind.com | dhivya.v@myadrenalin.com | rupesh.shinde@indusind.com, vriin.chadha@indusind.com | null | null | Service Request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Dhivya, Same query has been received , Dear Sumant, Sure, we will analyse the concern raised on PMS Additional goals and update you on the ticket. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Vriin, We presume that we have configured the Carry forward of previous years goals, in that case, those goals will be in Not Saved status and based on user decision, the same can be saved and submitted. Also we received a similar query from IT team last week where we observed that those goals were uploaded. However we will analyse and do the needful with reference to the shared cases. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Sumant, Please find the attached list of active employees for whom the goal weightage is greater than 100. Post analysis for sample employee id's we observed that these goals were uploaded twice. Please verify the list and let us know, hence accordingly we need to do the required clean up and reupload the goals. Thanks and Regards, Dhivya . V, Dear Vriin, Please find attached list of employees for whom goals were uploaded twice hence total weightage reflecting incorrect & this goals need to remove from system. Post cleanup of existing goals same need to be upload it once again for respective employee. Request you to kindly provide your consent for cleanup activity. Thanks & Regards, Sumant Mule Adrenalin eSystems Ltd 8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover, Western Express Highway, Goregaon (East), Mumbai - 400 063 Mobile:- 9833931807 ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sumant, Please see the attached file. There are 5 employees who’s goals are adding up to 100. Also some 44 employees who are not eligible for appraisal. There is some issue in this list. However for others you can delete the goals. Have done a sample check. Regards, Vriin , Dear Dhivya, Kindly initiate goal deletion as per shared list of employees. Thanks & Regards, Sumant Mule Adrenalin eSystems Ltd 8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover, Western Express Highway, Goregaon (East), Mumbai - 400 063 Mobile:- 9833931807 ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Dhivya, Please also include ecn 98098 in the delete goals list Regards, Vriin , Hi Sumant Ashok Mule, As requested we have done the required clean up. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, Dear Dhivya, Can you please check this issue. Dear Daksha, Please share KRA upload log file to check the issue. Thanks & Regards, Sumant Mule Adrenalin eSystems Ltd 8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover, Western Express Highway, Goregaon (East), Mumbai - 400 063 Mobile:- 9833931807 ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Dhivya, Please find attached. Regards, Daksha Walve HR Operations IndusInd Bank Ltd., One World Centre, 841 Senapati Bapat Marg, Elphinstone Road (W), Mumbai. ________________________________ , Dear Sumant, As discussed with you today, please find our analysis:- · Based on the logs, we understood that the issue occurred due to some column mismatch. · We tired copying few records from the attached excel and tried uploading, where it got uploaded, however the entire excel is getting failed. · We presume that issue doesn’t exists with KRA upload, as many similar files has been uploaded. Please provide us some more time, we will update you by tomorrow at the earliest. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Sumant, We have done the required configurations in UAT and initiated the PMS process for the employees in the upload list. Post this the dll shared by the internal team has been deployed and the batch upload process has been started. Request you to please verify the data in the Batch data upload form by tomorrow. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Vriin, We have uploaded PMS KRA sheet in system but there some goals not created in master hence it is not get uploaded in system. Request you to kindly check and share revised goals for attached employees. Thanks & Regards, Sumant Mule Adrenalin eSystems Ltd 8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover, Western Express Highway, Goregaon (East), Mumbai - 400 063 Mobile:- 9833931807 ________________________________ , Hi Sumant Ashok Mule, Post discussion with the team, we understood that the team was able to upload the top 18,000 goals in a single sheet and the remaining goals were uploaded through the normal data upload. We will discuss with the internal team on the cause behind the identification of remaining 2000 records and update you. Thanks and Regards, Dhivya . V |
2,281 | We have created one location but this location is not showing in manage role player access 11790 is showing and 11792 is showing but 11791 is not showing | 12,372 | 5 | 4 | Closed | Vidyasagar | city not tagged to any of the region. | Product | Configuration | null | Employee Information | null | null | 2021-04-22T10:15:18+05:30 | 2021-05-07T10:51:01+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We will analyze the concern raised on Locations being created, however not getting reflected in Manage Role Player and will share the updates with you at the earliest. Thanks and Regards, Dhivya . V, Hi Vidyasagar, Post analysis we understood that the location 11791 is tagged to the city namely "Himat nagar" , however this city is not mapped to any of the regions. Please tag the respective city to any of the region in "Region City Mapping" and then verify the location in Manage Role Player. Please verify and reach us in case of any queries (or) help required. Thanks and Regards, Dhivya . V |
2,282 | PMS:Internal server error | 12,373 | 5 | 4 | Closed | Surendra Kumar | Patch Problem - SP missing | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-04-22T10:25:02+05:30 | 2021-04-22T14:20:49+05:30 | null | null | null | null | null | Software Enhancement | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that while launching the "Self Appraisal - Mid Year/Annual" form, it is throwing "Internal System Error". Our customization team is checking the issue and we will update you once it is resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Good Morning. The below points has been resolved and attached the screenshot for your reference. Internal serval error message appears. Mile stoles are not appearing. Please check for all the employees and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,283 | PMS:Internal server error | 12,374 | 5 | 4 | Closed | Surendra Kumar | Patch problem - SP Missing | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-04-22T10:30:14+05:30 | 2021-04-22T14:19:56+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that while launching the "Self Appraisal - Mid Year/Annual" form, it is throwing "Internal System Error". Our customization team is checking the issue and the latest patch has been deployed and we will update you once it is resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, The below points has been resolved and attached the screenshot for your reference. Internal serval error message appears. Mile stoles are not appearing. Please check for all the employees and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,284 | All employee getting internal server error | 12,375 | 5 | 4 | Closed | Surendra Kumar | Patch problem - SP missing | Customization | Patch Deployment | null | Performance Appraisal | null | null | 2021-04-22T10:32:47+05:30 | 2021-04-22T14:19:44+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that while launching the "Self Appraisal - Mid Year/Annual" form, it is throwing "Internal System Error". Our customization team is checking the issue and the latest patch has been deployed and we will update you once it is resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, The below points has been resolved and attached the screenshot for your reference. Internal serval error message appears. Mile stoles are not appearing. Please check for all the employees and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,285 | Hi, There are 4 failed transaction in emp M2802 workflow. Request you to do the needful. Regards, Pinkiiy Raval | 12,376 | 5 | 3 | Closed | Vaishali Raut | resignation already initiated | Product | Clarification | null | Separation Management | null | null | 2021-04-22T10:49:08+05:30 | 2021-05-03T12:46:42+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please provide us sometimes. we will schedule the session to check the workflow of the forms about the failed transaction and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, for M2818 and M1619, the resignation is already raised and it is in pending stage. But the user is trying to do deactivate due to which the form is getting moved to Failed Transaction. Kindly ask the approver to approve the resignation. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
2,286 | Hi, Tax Declaration related mails are getting Sent from the system (checked in Mail Viewer" form), however Vishal Parab has not received any one of those since last 3 days in his inbox. Please check once. Thanks, Rashmi D | 12,377 | 5 | 4 | Closed | Rashmi Deshpande | mails sent to mail server. | Product | Clarification | null | Tax | null | null | 2021-04-22T11:00:37+05:30 | 2021-04-23T18:13:35+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, We will connect with you over the zoom link to check on this. Thanks, Sumithra., Hi Rashmi Deshpande, As informed the mails has been sent to the mail server from our end and also the mails are visible in mail viewer in 'sent' status. Hence, we request you to forward this to your IT team to check why mails has not reached the inbox of employees. Please let me know if any clarification is required from our end. Thanks, Sumithra. , Hi, The same has been resolved. Thanks. |
2,287 | Hi, This ticket needs to be actioned upon by priority. We need to know that whoever Tax declarations has been submitted in system has been approved by the approver or not. Please let us know how can we check the same in one go as one by one checking is not feasible for so many employees. If the same is not possible from Frontend, please share us the data from Backend. This ticket needs to be actioned upon by priority. | 12,378 | 5 | 2 | Closed | Rashmi Deshpande | could not create view as expected. | Product | Clarification | null | Tax | null | null | 2021-04-22T11:05:01+05:30 | 2021-04-30T10:53:29+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi Deshpande, We understand that you need tax submission details. We will connect with you and update you on this. Thanks, Sumithra, Hi Rashmi Deshpande, Please join us in the below link: https://us02web.zoom.us/j/87067875458?pwd=QlJoaUg4ZzJEQ0hCbHRDUm42YWtHdz09 Thanks, Sumithra, Hi Rashmi Deshpande, We have tried creating the query for fetching data from the back end but this does not yield the expected result. hence , we could not provide you the data requested from your end from back end. Please reach us for any clarification. Thanks, Sumithra. |
2,288 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Sathish has raised the 2 days Sick leave. The form is pending with manager but associate have received the below email. Kindly fix this issue. Dear Associate The Transaction submitted in the Below form has failed Form Name: Leave Request ID : A5W Name : Sathish Kumaar G Error Message : Cannot insert the value NULL into column 'REASON', table 'Adrenalin4_PR.dbo.LMS_LEAVE_TRANSACTION'; column does not allow nulls. INSERT fails. This is an autogenerated mail. Please do not reply to this. Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Dheepa Bs HR <dheepa.bs@intellectdesign.com> Date: Thu, Apr 22, 2021 at 10:11 AM Subject: Re: The Transaction Submitted in the form Leave RequestForA5W has Failed ( PRODUCT) To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Balaji, Any update on this? --------- Thanks and Regards, Dheepa BS Sr. Manager - Corporate HR | iSA | PnC M: +91 9884074349 | VOIP: 90-8401 W: www.intellectdesign.com On Mon, Apr 19, 2021 at 11:00 AM Dheepa Bs HR <dheepa.bs@intellectdesign.com> wrote: > > Balaji - Can you look into this pls. > > --------- > Thanks and Regards, > > Dheepa BS > Sr. Manager - Corporate HR | iSA | PnC > M: +91 9884074349 | VOIP: 90-8401 > W: www.intellectdesign.com > > > ---------- Forwarded message --------- > From: Sathishkumaar G GSO <sathishkumaar.g@intellectdesign.com> > Date: Mon, Apr 19, 2021 at 7:33 AM > Subject: Fwd: The Transaction Submitted in the form Leave RequestForA5W > has Failed ( PRODUCT) > To: Dheepa Bs SOFT <dheepa.bs@intellectdesign.com> > Cc: Hari Kv <hari.kv@intellectdesign.com> > > > Hi Dheepa, > > Good Morning!! > Have raised the SL wfa for 2 days (15th & 16th ) but it not going through. > FYI > > Regards, > Sathishkumaar.G > INTELLECT Design Arena Limited (INTELLECT) > Corporate Office :Plot No.3/G -3,SIPCOT IT Park,Siruseri, > Chennai - 600 130 INDIA. > Regd.Office : 244,Anna Salai,Thousand Lights, > Chennai - 600 006 INDIA > Mobile:89397 34847 || Extn: 8628 > sathishkumaar.g@intellectdesign.com > www.intellectdesign.com > > > ---------- Forwarded message --------- > From: <hrms@intellectdesign.com> > Date: Mon, Apr 19, 2021 at 7:24 AM > Subject: The Transaction Submitted in the form Leave RequestForA5W has > Failed ( PRODUCT) > To: <sathishkumaar.g@intellectdesign.com> > > > Dear Associate > > The Transaction submitted in the Below form has failed > > Form Name: Leave Request > > ID : A5W > Name : Sathish Kumaar G > Error Message : Cannot insert the value NULL into column 'REASON', table > 'Adrenalin4_PR.dbo.LMS_LEAVE_TRANSACTION'; column does not allow nulls. > INSERT fails. > This is an autogenerated mail. Please do not reply to this. > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,379 | 4 | 1 | Resolved | Balaji Damodaran | Clarification Provided | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-22T11:08:18+05:30 | 2021-04-22T14:19:19+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Clarification | Hi Balaji Damodaran, As disucssed due the transaction queue slowness we understood that the leave transaction went to error queue and as well as the same transaction has also been submitted successfully and the same is pending in approvers queue (A2W). Kindly check with the approver to approve the same and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,289 | Dear Jayakrishnan, As discussed, LTA & Bonus is wrongly flowing in Horizontal Tax working, find below the observation, pls do check and revert on priority. * LTA: missing for most of the employee. * LTA amount allocate for few employee are not correct. * Bonus Amount allocate is per month (on round off basis to 100's) Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D73764.F85694C0] [cid:image003.jpg@01D73764.F85694C0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,380 | 5 | 1 | Closed | Roseline Judia | Clarification on component settings | Product | Clarification | null | Tax | null | null | 2021-04-22T11:10:23+05:30 | 2021-04-24T12:55:29+05:30 | sivas@efl.global, balakumaran.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global | sivas@efl.global, balakumaran.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global | sivas@efl.global, balakumaran.v@myadrenalin.com, naineshg@efl.global, gsujatha@efl.global | null | null | Software Problem | Hi Roseline Judia, Please find the updates with regard to below mentioned points. 1) LTA: missing for most of the employee : Post analysis we understood that LTA was not uploaded for the current FY. We request you to please upload the eligibility details for current year and then verify the same. 2) LTA amount allocate for few employee are not correct : Request you to please upload the LTA and then verify the same. 3) Bonus Amount allocate is per month (on round off basis to 100’s) : Post analysis we understood that the configuration Projected was not enabled in component setting and round off was set as nearest 100. We have corrected the same now. Kindly do pay process and then tax generate and verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support Jayakrishnan N, Dear Jay, I am taking the liberty of responding your mail. RE LTA, we have never upload this component and usually it is fetched from the CTC structure similar to Bonus & any other component. Appreciate if you could look into this and address the query raised accordingly. Regards, Nainesh , Dear Nainesh, We have done the required changes to arrive LTA for taxation. We request you to please do pay process and then tax generate process and then verify the same. Kindly check and let us know for further clarifications on the same. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks & noted your mail. Shall check and revert to you. Also, hope this issue has been resolved permanently and will not recur. Regards, Nainesh , Dear Jay, This is Closed. Regards Roseline |
2,290 | When we download the Employee Details Report Relieving Date is not showing | 12,381 | 5 | 2 | Closed | Raghavendra | product issue | Product | Patch Deployment | null | Job Data | null | null | 2021-04-22T11:15:35+05:30 | 2021-05-31T11:04:23+05:30 | thirumalanath.jh@myadrenalin.com, varun.kumar@laminaar.in, jisha.aravind@myadrenalin.com, dorothy.sharma@laminaar.in | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi HR OPS, Please provide us sometimes, we have taken the session from your IT Team. We will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi HR OPS, We are checking the reported query with our internal team. Kindly provide us sometimes, we will update the status. Internal Reference ID : ADL_2009_21791 (L2 Ticket) Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi HR OPS, The reported query has been identified as an issue in the Product. We have rectified the same. Now the details are getting generated. It has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Team, thank you for your support its working fine., Again same issue, when we download the Employee Details Report Relieving Date is not showing , Hi HR OPS, Please be informed, the patches is available, we will be able to deploy the same after the bundle patches has been promoted to Live. Because, if we deploy it now, it may get overwritten at the time of HRMS bundle promotion. HRMS Bundle patch can be deployed only after the confirmation provided from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, We want to know what are all these patches and which are all the screens/features got added/modified because of these patches, we can’t test all the modules and all the screens. And please let us know all these patches are tested from Adrenalin side before deploying and all these are working fine?. Regards, Raghavendra , Hi HR OPS, We would like to inform that, this is a bundle patches which will have all the issues fixed which has been done in the Product. It will have consolidation of more than 100 patches. The patches will be released after the completion from the QA Team. Post the certified release only, we will be able to deploy the patches in the customer environment. These patches contains all the issue fixes done in HRMS Modules (HR FOUNDATION, WORKFORCE, LIFECYCLE etc.) And also, the bundle patch promotion has been done only in the UAT, we will not move the patches to Live, untill we get confirmation from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, We wanted to know which are all the issues fixed in these patches, so that it will be easy for us to test. Otherwise it will be difficult for us to test the whole module. Regards, Raghavendra , Hi HR OPS, Please be informed, we will have the separate read me document for each issue fixes done in the system. All the issue fixes will be collided and will be released as a bundle. Each issue fixes file will be in the name of Issue_ID. Please find the attached file for your reference. It will have more than 350 files (separately for each issue fixes which is collided in the bundle) in the name of Patch ID. In that file, kindly do check the Read-Me sheet. Note : We will not be able to provide the single document file of issue details. And also the patch deployment request has been raised from your end in the ticket #13055. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi HR OPS, As discussed over the phone with Mr. Pradeep, in Employee Details Report, if we give employee id in the filter, then the relieving date will not reflect. While generating for all the employee and the all the status of both active and inactive status, remove the employee code in the filter and then generate the report. Attaching the screenshot for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,291 | Employee ID:107912 Change DOJ: 01/04/2021 | 12,382 | 5 | 4 | Closed | ROOTS IT | Done the changes. | Product | Data Correction | null | Employee Movement | null | null | 2021-04-22T11:36:18+05:30 | 2021-05-11T11:54:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/505861193, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/478240057, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/849004349, Hi ROOTS IT, As discussed over the call, We have checked and changed the Date of joining for the mentioned employees. Please check and confirm. |
2,292 | Dear Team, Please remove the below employee PMS uploaded details & PMS letter also in AHEL server APH2272 | 12,383 | 5 | 4 | Closed | Tirupathiraju | clean up done based on requisition | Product | Data Correction | null | Goal Management | null | null | 2021-04-22T11:51:20+05:30 | 2021-04-27T16:46:47+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, We will verify the data from our end and do the required clean up for PMS data and update you accordingly. Thanks and Regards, Dhivya . V, Dear Tirupathiraju, As per the discussion over the call, we have done the required clean up of transfer record and the letter records and the CTC data updated finally. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
2,293 | Check license of PMS applicability as shared by Archana | 12,384 | 5 | 4 | Closed | Minal Ambre | Clarification. | Product | Data Correction | null | Performance Management | null | null | 2021-04-22T11:58:13+05:30 | 2021-05-08T11:49:55+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11864, Hi Minal, As informed, we will check the PMS applicability and update you on the status accordingly. Regards, Judhistira.M, Hi Minal, We have added employees into performance alignment - self group. As informed, Performance alignment - self group was removed from default groups hence please map newly created employees into Performance alignment - self group in User Group Mapping Form. Please follow below steps to add employee into group: 1.Please Navigate to User Group Mapping Form. 2.Please select Performance alignment - self group and click on Add then Employee Mapping tab will reflect. 3.Select Employee name from the drop-down of group name starts with field, enter employee name and populate. 4.Click on submit. Please check and revert for further clarification Regards, Judhistira.M, Dear Judhi, I hope as per the list employees are tagged, I have to only add other than the list, Correct ? Regards, Minal Ambre Manager - Human Resources [cid:image002.png@01D7382A.A6D4BA20]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1183 | Mob: +91-9769698679 | Web: www.nbhcindia.com<http://www.nbhcindia.com/> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited. Company reserves the right to monitor all communications. , Hi Minal, You need to map newly created employees(other than the list) into Performance alignment - self group manually. We have shared list of employees who are in Performance Alignment self. Request you to check and confirm. Regards, Judhistira.M |
2,294 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Getting the below error in approve leave. Kindly resolve. Regards, Sonali From: Bafna, Saurabh <saurabh.bafna@bicworld.com> Sent: 22 April 2021 12:14 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com> Subject: error in adrenalin while approving leave Hi Sonali, Kindly help me approve the below leave request . I am getting an error ( screenshot attached) [cid:image001.png@01D73770.EE7440E0] [cid:image002.png@01D73770.EE7440E0] Thanks and regards, Saurabh Bafna National Trade Marketing and Sales Support Manager Helping BIC create Change email: Saurabh.Bafna@bicworld.com<mailto:Saurabh.Bafna@bicworld.com> office: +91 22 61083141 | mobile: +91 875 813 3300 address: G1 - 701, 7th Floor Lotus Corporate Park Western Express Highway, Near Jai Coach - Goregaon East Mumbai (Maharashtra) - 400 063 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image003.png@01D73770.EE7440E0]<https://www.bicworld.com/en> [cid:image004.png@01D73770.EE7440E0] <https://www.linkedin.com/company/bic/> [cid:image005.png@01D73770.EE7440E0] <https://www.youtube.com/user/bicbrand> [cid:image006.png@01D73770.EE7440E0] <https://www.instagram.com/bic_group/> [cid:image007.png@01D73770.EE7440E0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,385 | 5 | 1 | Closed | Sonali | approval issue | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-22T12:21:07+05:30 | 2021-05-07T18:50:40+05:30 | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, vijayakumar.k@myadrenalin.com | vijayakumar.k@myadrenalin.com | null | null | Clarification | Hi Sonali, Noted your query, We will this scenario and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have resolved that issue, Now your end approved the transaction and share feedback. Thanks and Regards Vijayakumar k |
2,295 | Dear Vijaya, As discussed,Attendance _integration" Scheduler is run successfully but data is not capture in Attendance Calendar. Please look into this matter. | 12,386 | 5 | 3 | Closed | Sandip Chanda | attendance clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-22T12:23:57+05:30 | 2021-04-22T13:41:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10885, Hi Sandip Chanda, As discussed over the call, The below issue has been resolved, If you are facing the same issue kindly let me know. Thanks and Regards Vijayakumar k |
2,296 | Dear Gowtham, We are facing Issue in Compensation Template - while Mapping Position. Please check with us. [cid:image001.jpg@01D73773.C7484D10] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. --------------------------------------------------------------------------------------------------------- | 12,387 | 4 | 1 | Resolved | Vinay Singh | Provided an ireport for compensation template mapping | Product | Service Request | null | Compensation Management | null | null | 2021-04-22T12:34:09+05:30 | 2021-04-23T11:19:48+05:30 | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Service Request | Hi Vinay Singh, Requesting you to connect the Team Viewer id. ID : 379 267 423 Pwd : u384pmic Regards, Niraikalai R, Hi Vinay, As discussed, the mapping concern is resolved now. Also, we have provided you an I-report "Compensation Template Mapping Ireport" to refer to the mapping whenever required before making changes to the Compensation template. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,297 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] hi Moosa, pls remove below bank account details. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO 93701 Amit Arun Bhalerao HDFC Bank 28021140000263 Salary Account N HDFC0001246 94711 Puja Paul HDFC BANK 50100232835423 Salary Account Y hdfc0001015 94724 Raju Saha ICICI Bank 330201507400 Savings Account Y ICIC0003302 -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,388 | 5 | 3 | Closed | Jatinder Kumar Sharma | bank details cleanup (change request) | Product | Data Correction | null | Employee Information | null | null | 2021-04-22T12:36:02+05:30 | 2021-05-07T13:49:01+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the reported bank details has been cleaned up through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
2,298 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls close monika singh form for the time being. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,389 | 5 | 2 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Management | null | null | 2021-04-22T12:40:03+05:30 | 2021-05-07T14:51:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee, As requested, we have extended the Annual review start date for this employee to Jul 2021. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,299 | Dear Gowtham, Please check Support portal - Feedback form is very slow. [cid:image001.jpg@01D73777.26F33D30] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. --------------------------------------------------------------------------------------------------------- | 12,390 | 5 | 1 | Closed | Vinay Singh | Provided the clarification. | Product | Clarification | null | Workflow | null | null | 2021-04-22T12:58:19+05:30 | 2021-05-07T15:27:31+05:30 | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | gowtham.n@myadrenalin.com | null | null | Clarification | Hi Vinay Singh, Thank you for your feedback on the Support Portal. We will check with our Freshdesk team and update you on the Status. Regards, Niraikalai R |
2,300 | Can we add additional field like, ROLES AND RESPONSIBILITIES for all employee and same displayed in Organization structure | 12,391 | 5 | 1 | Closed | ROOTS IT | Provided the clarification. | Product | Data Correction | null | Transition Management | null | null | 2021-04-22T13:07:13+05:30 | 2021-05-11T11:54:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/505861193, Hi ROOTS IT, As discussed over the call, It is not feasible to add the ROLES AND RESPONSIBILITIES for all employee in the organization structure, |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.